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### Human: Agent: ['C. Ian Squires, MBA', "I'm not your average accountant, Of course, I have patience, a knack for doing things right, and painstakingly detailed oriented ways. But I'm also a team leader, inspirer, and an extremely caring individual (and a pretty cool guy, so I've been told). My background, while extensive, isn't traditional. I dropped out of high school to step up to the plate to pay the bills around the house because my father was incapacitated from a heart attack (thankfully he survived). I got my start as a cook and worked my way up to the top over six years combined in restaurant & catering. And boy did that experience give me a work ethic! Later, I found a mentor and obtained a GED then set out on a path to academic success at SLU. I've always had and will have a burning desire to better myself and move up. I knew even before I was able to enroll in school that I wanted to be in business when I realized how important it is to the world. I believe that business' have a moral obligation to innovate. Business' have a unique capability to bring change all across the world in an efficient and effective manner. The difference between two choices can change the world for better or for worse. If the information we use to make judgments is incorrect, how can we improve our society and world? That's where I come in. In a nutshell, my passion for accuracy is coupled with a love for the way business works and a desire to be a integral part of our community. I'm not the guy who wants to just crunch numbers. I'm the guy that actually wants to plan, ideate, and lead. This is what I do best and love most. I'm right over at Charles.squires@selu.edu if you ever want to talk careers, job search or business. I'm also an InMail away.", 'Staff Accountant at Maddox & Associates, APC', 'Maddox & Associates, APC', '[{"company":"Maddox & Associates, APC","company_id":"maddox-associates-apc","industry":"Accounting","location":"Baton Rouge, Louisiana, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Maddox & Associates, APC","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/maddox-associates-apc"},{"company":"Hillcrest Construction","company_id":null,"location":"hammond, louisiana","positions":[{"description":"Small residential construction company. There is an HR/marketing/office worker elements to this role. Implemented Quickbooks accounting system. Small residential construction company. There is an HR/marketing/office worker elements to this role. Implemented Quickbooks accounting system.","duration":"May 2019 Dec 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2020","start_date":"May 2019","subtitle":"Hillcrest Construction","title":"Accountant"}],"url":""},{"company":"Southeastern Louisiana University","company_id":"oursoutheastern","location":"Hammond, Louisiana","positions":[{"description":"Newspaper ad sales position. Sold over $65,000 in ads, breaking all prior sales records. Newspaper ad sales position. Sold over $65,000 in ads, breaking all prior sales records.","duration":"Jan 2018 May 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2019","start_date":"Jan 2018","subtitle":"Southeastern Louisiana University","title":"Graduate Assistant"}],"url":"https://www.linkedin.com/company/oursoutheastern"},{"company":"Faulk & Winkler, LLC","company_id":"faulk-&-winkler-llc","location":"Baton Rouge, Louisiana","positions":[{"description":"","duration":"Aug 2017 Dec 2017 5 months","duration_short":"5 months","end_date":"Dec 2017","start_date":"Aug 2017","subtitle":"Faulk & Winkler, LLC","title":"Audit Intern (Fall Internship)"}],"url":"https://www.linkedin.com/company/faulk-&-winkler-llc"},{"company":"LaPorte CPAs & Business Advisors","company_id":"laporte-cpas-and-business-advisors","location":"Covington, Louisiana","positions":[{"description":"","duration":"Jun 2017 Jul 2017 2 months","duration_short":"2 months","end_date":"Jul 2017","start_date":"Jun 2017","subtitle":"LaPorte CPAs & Business Advisors","title":"Tax Intern (Summer Internship)"}],"url":"https://www.linkedin.com/company/laporte-cpas-and-business-advisors"}]', '["Antoinette Phillips “Ian has been an influential leader in the College of Business. He was instrumental in starting our student chapter of Toastmasters, and has been involved as a a student ambassador. He started a Facebook group for all student organization presidents in the College to improve communication and to help grow them as leaders and enhance student organizations as a whole. He\'s a high-performing, well-rounded student leader. ”","Christopher Ruel “I have worked with Ian in his role as WileyPLUS Student Partner. Ian wanted to grow his skills, gain experience working for a global company, and help his peers understand how to maximize their use of WileyPLUS, an online learning platform for students and instructors. Ian\'s responsibilities included public speaking, coaching, troubleshooting, and customer service. Ian, as an undergraduate, presented a product to rooms full of his peers and he did it very well--which is no small feat. He confidently demonstrated a complex learning system to students in his presentations and in one-on-one coaching sessions. In addition, Ian assisted professors by standing on the frontline of customer service and relieving the burden placed on instructors to get accounting students up and running on the WileyPLUS platform. In all of these duties, Ian demonstrated leadership, collaborative, and presentation skills. His enthusiasm and drive made him an excellent Student Partner. Ian has taken a proactive approach to learning important \\"soft skills\\" and in gaining practical experience working with a large corporation. If you are considering him for a job opportunity, he is definitely a quality candidate who will add value to your organization.”"]']
User: ['Ibiyefiebo "Ibi" Davies', 'I’m an accomplished Sales Leader that’s delivered revenue growth in the AI, SaaS, and DevOps space. I’m passionate about delivering high customer and end-customer satisfaction while achieving internal and customer business success. Contact me to learn more Contact: ibidavies123@gmail.com', 'Sales Executive at One2Team', 'One2Team', '[{"company":"One2Team","company_id":"one2team","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"One2Team","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/one2team"},{"company":"ITGD Consulting","company_id":"itgd-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2019 May 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2021","start_date":"Jan 2019","subtitle":"ITGD Consulting","title":"Consulting - Sales Management"}],"url":"https://www.linkedin.com/company/itgd-consulting"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Xactly Corp","title":"Enterprise Sales Managment"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"IAR Systems","company_id":"iar-systems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"IAR Systems","title":"Director of Enterprise Sales (Western Region)"}],"url":"https://www.linkedin.com/company/iar-systems"},{"company":"PRQA","company_id":"prqa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"PRQA","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/prqa"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Parasoft","title":"Sales Account Executive (Sales Development Rep)"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"Quik!","company_id":"quikforms","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Quik!","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/quikforms"},{"company":"Canon Business Solutions","company_id":"canon-inc-","location":"","positions":[{"description":"","duration":"Mar 2003 Jun 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2009","start_date":"Mar 2003","subtitle":"Canon Business Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/canon-inc-"}]', '["“Ibi is an incredibly hard-working and driven professional who is very results-oriented. He has a wide breadth of knowledge and experience that he brings to bear not only professionally but also personally. He is a fascinating and engaging person with a great sense of humor! I had the pleasure of working with him for several years and always found interactions with him to be rewarding and fruitful.”","“I had the opportunity to work very closely with Ibi back in 2012. He\'s the type of person who always put a lot of thought into everything he does, and we\'ve learned from each other. Most importantly, Ibi cares deeply about his customers and is passionate about making a positive difference with the products he promotes. Always a consummate learner and intellectually curious, he is not only a hard-working rep but a great coach as well. All in all a high class professional.”"]']### Assistant: The agent's job is to provide sales support and consultation for a software development company. Today, the user is reaching out to the agent because they need assistance in implementing a new AI solution for their company.
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### Human: Agent: ['Matt Kushner', 'I currently serve as the Global President of Electronic Security at STANLEY Security, a global provider of integrated security, health, and safety solutions. Since 2018, I’ve been privileged to act as the driving force behind our growth as an industry leader. In my role, I’m leading the business’ transformation into a modern tech and SaaS-enabled enterprise – one that leverages data-powered insights to drive significant value and efficiencies for organizations worldwide. Essentially, transforming the security business beyond hardware by elevating its capabilities to provide best-in-class products, solutions, and services. I have a Six Sigma Black Belt and I’m a graduate of Temple University. I have more than 35 years of industry experience, and have led organizations in Europe, Asia Pacific, Latin America and North America across a range of business structures and complex business challenges. I have a proven track record of driving profitable top-line and bottom-line growth, while building organizations and platforms for superior, sustainable performance. My approach to the development of disruptive, innovative technologies has led to the production of countless solutions within the electronic security industry, while enriching the success of key industry leaders.', 'Global President - Stanley Electronic Security', 'STANLEY Security', '[{"company":"STANLEY Security","company_id":"stanley-security-solutions","industry":"Security and Investigations","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jun 2018","subtitle":"STANLEY Security","title":"Global President - Stanley Electronic Security"}],"url":"https://www.linkedin.com/company/stanley-security-solutions"},{"company":"3xLOGIC","company_id":"3xlogic","location":"Greater Denver Area","positions":[{"description":"","duration":"Jul 2013 Oct 2020 7 years 4 months","duration_short":"7 years 4 months","end_date":"Oct 2020","start_date":"Jul 2013","subtitle":"3xLOGIC","title":"CEO"}],"url":"https://www.linkedin.com/company/3xlogic"},{"company":"CNL Software","company_id":"cnl-software","location":"","positions":[{"description":"","duration":"Jun 2009 Jul 2013 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2013","start_date":"Jun 2009","subtitle":"CNL Software","title":"President, Americas"}],"url":"https://www.linkedin.com/company/cnl-software"},{"company":"Schneider Electric Energy & Sustainability Services","company_id":"schneider-electric-energy-sustainability","location":"Paris Area, France","positions":[{"description":"","duration":"Jun 2004 Dec 2009 5 years 7 months","duration_short":"5 years 7 months","end_date":"Dec 2009","start_date":"Jun 2004","subtitle":"Schneider Electric Energy & Sustainability Services","title":"Global President Schneider Electric Security Products Group"}],"url":"https://www.linkedin.com/company/schneider-electric-energy-sustainability"},{"company":"Integral Technologies","company_id":"integral-technologies","location":"","positions":[{"description":"","duration":"Jun 2003 Dec 2008 5 years 7 months","duration_short":"5 years 7 months","end_date":"Dec 2008","start_date":"Jun 2003","subtitle":"Integral Technologies","title":"President/CEO"}],"url":"https://www.linkedin.com/company/integral-technologies"},{"company":"Esmi","company_id":"oy-esmi-ab","location":"","positions":[{"description":"","duration":"Jan 2004 Mar 2008 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2008","start_date":"Jan 2004","subtitle":"Esmi","title":"Chairman"}],"url":"https://www.linkedin.com/company/oy-esmi-ab"},{"company":"Telular Corporation","company_id":"telular-ametek","location":"","positions":[{"description":"","duration":"May 2001 Jun 2003 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2003","start_date":"May 2001","subtitle":"Telular Corporation","title":"General Manager - Security Division"}],"url":"https://www.linkedin.com/company/telular-ametek"},{"company":"Honeywell Security","company_id":"honeywell","location":"","positions":[{"description":"","duration":"May 1997 May 2001 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2001","start_date":"May 1997","subtitle":"Honeywell Security","title":"Director of Market - Commercial Division"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Telular Corporation","company_id":"telular-ametek","location":"","positions":[{"description":"","duration":"Feb 1994 May 1997 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 1997","start_date":"Feb 1994","subtitle":"Telular Corporation","title":"General Manager & VP of Sales"}],"url":"https://www.linkedin.com/company/telular-ametek"},{"company":"Versus Technologies","company_id":"versus","location":"","positions":[{"description":"","duration":"Apr 1987 Feb 1994 6 years 11 months","duration_short":"6 years 11 months","end_date":"Feb 1994","start_date":"Apr 1987","subtitle":"Versus Technologies","title":"Vice President Sales & Marketing (Board Member)"}],"url":"https://www.linkedin.com/company/versus"}]', '["Dennis Raefield “Matt is an excellent businessman and leader. He uses sound business logic and develops those under him, while working well with peers and his superiors. I would recommend Matt highly for a senior leadership position, requiring a technical and marketing background and a strong sense of team building.”","Tam Hulusi “Although Matt and I were colleagues at Honeywell, I had the opportunity to reconnect with him at Integral, where he was very successful as a young CEO. One obvious skill he has is the focused attention (on core concerns) yet retain the ability to stay at the strategic level. I saw him as the visionary who doesn\'t lose sight of the ground. His management style supports these attributes, letting staff do their thing, but with an eagle eye on progress. I enjoy his company, his passion, and his direct, analytical approach to business, but above all I respect his judgement. In short, Matt is a compulsive winner and I wanted to take this opportunity to wholeheartedly recommend him as part of my network of colleagues.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to lead the transformation of a security business into a modern tech enterprise, while the user is reaching out to the agent because they need guidance on integrating electronic security solutions into their healthcare production line.
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### Human: Agent: ['Kysa Lewis', '"Digital innovations derive from curious, inventive and creative interactive pioneers". ~Kysa Lewis (September 2010)Specialties: Programmatic/Private Marketplace', "Owner at Gatsby's Gaming, LLC", "Gatsby's Gaming, LLC", '[{"company":"Gatsby\'s Gaming, LLC","company_id":"gatsbysgaming","industry":"Gambling Facilities and Casinos","location":"Clay City, IL","positions":[{"description":"• Own and operate multiple Gatsby\'s Gaming locations • Manage various nuances of liquor licenses and gaming licenses requirements to ensure compliance with Illinois regulations• Expand opportunities with business development, marketing, accounting, etc.• Create and direct all advertising and marketing initiatives; radio, social media, website, etc.• Create promotional materials with graphic designer; huggies, shirts, flyers, decals, banners, and paper materials• Manage inventory for alcohol, food, and miscellaneous items• Negotiate sales and opportunities with various vendors","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Gatsby\'s Gaming, LLC","title":"Managing Owner"}],"url":"https://www.linkedin.com/company/gatsbysgaming"}]', '["Eric Nelson “Without the Kysa, there is no 314 Digital. Her passion for advancing all forms of digital knowledge for herself and others lead to a vision that is now 314 Digital. Without her vision, dedication, leadership, and extreme drive to make things happen, the organization would not be what it is today. Kysa\'s nuclear engine of motivation is front and center having created an organization with over 500 members in under a year.”","Andrew Pickell “I\'ve had the pleasure to work with Kysa on developing several programmatic opportunities for Scottrade. I\'ve always been in awe of her to ability to manage multiple projects seamlessly and her knack of communicating complex analytics into layman\'s terms. Kysa is a rockstar and would be an asset to any team!!”"]']
User: ['Mick Toomey', 'Specialties: Client Service, Account Management, Loyalty Marketing & Retention, Digital Promotions, Consumer Engagement, Data Analysis, Database Administration, Game Operations, Event Management and Logistics, Live Event Production, Corporate Partnership Sales and Activation, Sports Marketing, Ticket Sales and Fulfillment, Advertising, Social Media Marketing, Customer Service.', "Associate Manager, Shopper Marketing at Mike's Hard Lemonade", "Mike's Hard Lemonade", '[{"company":"Mike\'s Hard Lemonade","company_id":"mike%27s-hard-lemonade","industry":"Food and Beverage Services","location":"Greater Chicago Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Mike\'s Hard Lemonade","title":"Associate Manager, Shopper Marketing"}],"url":"https://www.linkedin.com/company/mike%27s-hard-lemonade"},{"company":"PrizeLogic","company_id":"prizelogic","location":null,"positions":[{"description":"- Drive Tier 1 portfolio strategy and relationships with key stakeholders (Hershey, Johnson & Johnson, Hilton, Capital One) - Manage quarterly business reviews to strengthen relationships while continuing to monitor progress towards client’s primary and secondary goals","duration":"Dec 2018 Aug 2019 9 months","duration_short":"9 months","end_date":"Aug 2019","start_date":"Dec 2018","subtitle":"PrizeLogic","title":"Customer Success Manager"},{"description":"- Led the strategy and execution of Coors Light Rewards, a groundbreaking loyalty mobile app, managing an overall team of 17 internal team members and agency partners - Supervised and coached a team of three Account Executives who assist in the execution of client programs - Developed and executed a diverse mix of incentivized promotions for MillerCoors brand, field and customer teams to continue to engage with hundreds of thousands of consumers and acquire new brand loyalists - Manage projects from ideation to execution ensuring all key milestones are met internally and across all partners - Analyze and interpret data from Google Analytics, Tableau and an in-house proprietary reporting tool - Continue to be a student of the industry by identifying trends and providing strategic recommendations to clients to improve consumer engagement and reach of future programs while meeting client goals and objectives","duration":"Oct 2017 Nov 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2018","start_date":"Oct 2017","subtitle":"PrizeLogic","title":"Account Supervisor"},{"description":"","duration":"Jun 2016 Sep 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2017","start_date":"Jun 2016","subtitle":"PrizeLogic","title":"Senior Account Executive"},{"description":"","duration":"Aug 2015 May 2016 10 months","duration_short":"10 months","end_date":"May 2016","start_date":"Aug 2015","subtitle":"PrizeLogic","title":"Account Executive"}],"url":"https://www.linkedin.com/company/prizelogic"},{"company":"Wunderman","company_id":"wunderman","location":"Chicago, IL","positions":[{"description":"• Led communication with client program manager to effectively execute events and integrated marketing campaigns• Managed the multi-year partnership with Hendrick Motorsports and Jeff Gordon, Inc. to develop effective ways to utilize AARP\'s contracted assets to accomplish program objectives• Served as team vendor manager for experiential display tour team and staffing agency for events across the U.S.• Planned and executed all aspects of large scale community engagement events across the country in conjunction with community food banks, national and regional corporations, vendors and professional sports properties• Managed program creative development and implementation with internal creative teams• Arranged Jeff Gordon appearances that helped achieve program goals and increase visibility for the brand• Coordinated hospitality details for VIP events, working with various vendors to secure all items pertinent to event","duration":"May 2013 Jul 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2015","start_date":"May 2013","subtitle":"Wunderman","title":"Account Executive"}],"url":"https://www.linkedin.com/company/wunderman"},{"company":"KemperLesnik","company_id":"kemperlesnik","location":"Northbrook, IL","positions":[{"description":"• Served as Event Manager of all on-site event operational aspects of the POWERADE Jam Fest and McDonald’s All American Games including live entertainment and sponsorship activation• Monitored key media outlets on behalf of our clients to enhance their brand awareness• Drafted multichannel marketing collateral and procured signage to promote client events and overall brand• Acted fiscally responsible and resourceful in securing vendors and venues for various public relations and athletic events • Aided in the integration of online media campaigns for the EA SPORTS Maui Invitational, Encompass Championship, and KitchenAid Senior PGA Championship","duration":"Oct 2012 Apr 2013 7 months","duration_short":"7 months","end_date":"Apr 2013","start_date":"Oct 2012","subtitle":"KemperLesnik","title":"Event and Public Relations Specialist"}],"url":"https://www.linkedin.com/company/kemperlesnik"},{"company":"Rent Here Realty","company_id":"rent-here-realty","location":"Chicago, IL","positions":[{"description":"• Developed and nurtured relationships with clients to provide the best customer service• Marketed available apartments to potential clients through numerous digital outlets• Interacted with property managers to arrange daily showings of available properties • Developed and nurtured relationships with clients to provide the best customer service• Marketed available apartments to potential clients through numerous digital outlets• Interacted with property managers to arrange daily showings of available properties","duration":"Jul 2012 Oct 2012 4 months","duration_short":"4 months","end_date":"Oct 2012","start_date":"Jul 2012","subtitle":"Rent Here Realty","title":"Leasing Agent"}],"url":"https://www.linkedin.com/company/rent-here-realty"},{"company":"Chicago White Sox","company_id":"chicago-white-sox","location":"Chicago, IL","positions":[{"description":"• Supported the execution of all ballpark entertainment by working closely with Game and Scoreboard Operations staff, Advertising, Community Relations, Corporate Partnerships, Design Services, Mass Communications, Public Relations and Ticket Sales departments • Coordinated and communicate logistics and serve as day of game liaison for all game day entertainment • Fostered relationships with performers and other special guests• Generated ideas for sponsored and non-sponsored in-game features and promotional nights• Developed and maintained all promotional entertainment based content on whitesox.com• Executed in-game texting programs working in conjunction with MLB Advanced Media• Composed pre-game and in-game feature scripts read by Public Address announcer • Managed day-of-game personnel• Organized and maintained the Game Operations department database• Oversaw the 2011 Major League Baseball All-Star Balloting Campaign including the implementation of a new incentive program to increase fan participation• Assisted in the planning, development and execution of SoxFest 2011, Chicago White Sox annual fan festival","duration":"Nov 2010 Oct 2011 1 year","duration_short":"1 year","end_date":"Oct 2011","start_date":"Nov 2010","subtitle":"Chicago White Sox","title":"Game Operations Intern"}],"url":"https://www.linkedin.com/company/chicago-white-sox"},{"company":"Schaumburg Flyers Professional Baseball Club","company_id":"schaumburg-flyers-professional-baseball-club","location":"Schaumburg, Illinois","positions":[{"description":"• Negotiated corporate partnership agreements • Developed new sponsorship inventory to meet the sponsor’s need• Assisted fans in the purchase of group and single game tickets• Worked with the group sales director with group package fulfillment• Created new relationships with local businesses and national corporations• Conceptualized and updated content on social media outlets• Assisted the community relations manager with donations for non-profit organizations• Coordinated a jersey auction to generate funds for the Les Turner ALS Foundation• Drafted press releases for games as well as special events such as the Andre Dawson Celebrity Softball Event• Served as on-field emcee for corporate sponsored promotions• Coordinated pre- and post-game meals for press and players","duration":"May 2010 Sep 2010 5 months","duration_short":"5 months","end_date":"Sep 2010","start_date":"May 2010","subtitle":"Schaumburg Flyers Professional Baseball Club","title":"Corporate Sales and Marketing Intern"}],"url":"https://www.linkedin.com/company/schaumburg-flyers-professional-baseball-club"},{"company":"XSport Fitness","company_id":null,"location":"","positions":[{"description":"• Drove company sales to exceed goals set from previous years cash amount through a team effort• Managed 15 employees nightly to continue to perform the functions of the club through direction from the general manager• Handled cash payments for memberships as well as products sold in the fitness club• Engaged in grass roots efforts to build company recognition and drove sales in the community• Answered and resolved customer inquiries in the fitness club• Created a customer service culture at the club resulting in a high Net Promoter Score• Maintained cleanliness of the fitness club","duration":"Jun 2009 Nov 2009 6 months","duration_short":"6 months","end_date":"Nov 2009","start_date":"Jun 2009","subtitle":"XSport Fitness","title":"Membership Sales Counselor"}],"url":""},{"company":"Primary Care Partners LLC","company_id":null,"location":"Tinley Park, IL","positions":[{"description":"Assisted the receptionists with preparing the office for patients, gathering charts and organizing office paperwork. Also, made confirmation calls to patients regarding appointments. Assisted the receptionists with preparing the office for patients, gathering charts and organizing office paperwork. Also, made confirmation calls to patients regarding appointments.","duration":"May 2007 Mar 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2009","start_date":"May 2007","subtitle":"Primary Care Partners LLC","title":"Office Assistant"}],"url":""},{"company":"Brandcierge Inc","company_id":null,"location":"","positions":[{"description":"Managed a group of 30 brand ambassadors in the promotion of Blackberry handheld devices to the public in downtown Chicago Managed a group of 30 brand ambassadors in the promotion of Blackberry handheld devices to the public in downtown Chicago","duration":"Jul 2008 Jul 2008 1 month","duration_short":"1 month","end_date":"Jul 2008","start_date":"Jul 2008","subtitle":"Brandcierge Inc","title":"Team Lead/Brand Ambassador"}],"url":""},{"company":"Schoolkidz Inc","company_id":null,"location":"","positions":[{"description":"Worked throughout the summer months in a warehouse shipping and receiving department. Mainly coordinating large shipments of school supplies to be sent throughout the United States. Worked throughout the summer months in a warehouse shipping and receiving department. Mainly coordinating large shipments of school supplies to be sent throughout the United States.","duration":"May 2004 Aug 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2005","start_date":"May 2004","subtitle":"Schoolkidz Inc","title":"Shipment Receiver"}],"url":""}]', '["Chris Hartweg “Mick was a very valuable member of the team at Wunderman. Hard working, forward thinking, organized and a strong communicator, Mick was a pleasure to work with. He also boasts key versatility -- Mick can roll up his sleeves and get dirty on the event site one minute, train/lead staff the next and then easily transition to host senior clients. I strongly recommend Mick.”","Dan Mielke “Mick was an exceptional member of our staff. He was a very dependable and organized member of our team that displayed an excellent work ethic and took initiative on projects. He demonstrated outstanding professionalism and character in his interactions with staff as well as guests to the ballpark. Mick was a very motivated, dedicated, and enthusiastic individual that took pride in his role within the organization.”"]']### Assistant: The agent's job is to manage various nuances of liquor licenses and gaming licenses requirements to ensure compliance with regulations, and today the user is reaching out to the agent because they need assistance in organizing a promotional event for their new product launch at Gatsby's Gaming locations.
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### Human: Agent: ['Alex R.', "Games, planes and automobiles. • Ran Facebook's multi-Billion dollar games product. • Built and sold Balanced Worlds to Kabam which exited for 800M to Netmarble. • 10+ years experience producing high quality games for world-class publishers.", 'Product guy & Entrepreneur', 'Workers Benefit Fund', '[{"company":"Workers Benefit Fund","company_id":"workersbenefitfund","industry":"Human Resources Services","location":"San Francisco, California, United States","positions":[{"description":"Empowering the 100 million person strong gig worker movement by providing and creating access to life changing benefits. Empowering the 100 million person strong gig worker movement by providing and creating access to life changing benefits.","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Workers Benefit Fund","title":"Chief Product Officer"}],"url":"https://www.linkedin.com/company/workersbenefitfund"},{"company":"Clanet","company_id":"clanet","location":"San Francisco Bay Area","positions":[{"description":"Clanet is on a mission to preserve the rich cultural heritage of an entire generation of gamers. We provide a platform for gaming historians to immortalize their own exploits and document important player driven moments such as the Bloodbath of B-R5RB in Eve (2015), the Corrupted Blood Incident in WoW (2005), the Murder of Lord British in UO (1997), and many more. Clanet is on a mission to preserve the rich cultural heritage of an entire generation of gamers. We provide a platform for gaming historians to immortalize their own exploits and document important player driven moments such as the Bloodbath of B-R5RB in Eve (2015), the Corrupted Blood Incident in WoW (2005), the Murder of Lord British in UO (1997), and many more.","duration":"2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2017","subtitle":"Clanet","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/clanet"},{"company":"Argine Consulting","company_id":"argine-llc","location":"","positions":[{"description":"Argine Consulting is a game development consulting company that creates end-to-end solutions for developers and publishers around the world. Our experienced team works with world class gaming companies on product, design, development, management and monetization solutions. Using our proprietary LoopStats™ database, we can provide the most in depth monetization strategies for your products. Argine Consulting is a game development consulting company that creates end-to-end solutions for developers and publishers around the world. Our experienced team works with world class gaming companies on product, design, development, management and monetization solutions. Using our proprietary LoopStats™ database, we can provide the most in depth monetization strategies for your products.","duration":"2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2009","subtitle":"Argine Consulting","title":"CEO"}],"url":"https://www.linkedin.com/company/argine-llc"},{"company":"LIV","company_id":"liv","location":"San Francisco Bay Area","positions":[{"description":"LIV is the creator of Mixed Reality, a new form of immersive digital content where the player is composited into the game world on the fly. Our videos have achieved over half a billion views on YouTube and we’ve been viral on the front page of Reddit 5 times in 2018. LIV is the creator of Mixed Reality, a new form of immersive digital content where the player is composited into the game world on the fly. Our videos have achieved over half a billion views on YouTube and we’ve been viral on the front page of Reddit 5 times in 2018.","duration":"2018 Oct 2020 2 years","duration_short":"2 years","end_date":"Oct 2020","start_date":"2018","subtitle":"LIV","title":"Advisor"}],"url":"https://www.linkedin.com/company/liv"},{"company":"Kabam","company_id":"kabamgames","location":"Beijing City, China","positions":[{"description":"Kabam was acquired by Netmarble in December of 2016. Kabam was acquired by Netmarble in December of 2016.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Kabam","title":"Product"}],"url":"https://www.linkedin.com/company/kabamgames"},{"company":"Balanced Worlds (acquired by Kabam in December 2012)","company_id":"balanced-worlds","location":"","positions":[{"description":"Balanced Worlds is a gaming technology company with the mission of breaking down the barriers for high quality 3D games on the web. Using our cross platform Equilibrium Engine technology, we create synchronous, AAA quality games for core gamers.The company produced our own independent titles, including Bomb Buddies (Blast Zone! on mobile) and also worked on THQ core properties as one of their external studios. The company was acquired by Kabam in 2012. Balanced Worlds is a gaming technology company with the mission of breaking down the barriers for high quality 3D games on the web. Using our cross platform Equilibrium Engine technology, we create synchronous, AAA quality games for core gamers.The company produced our own independent titles, including Bomb Buddies (Blast Zone! on mobile) and also worked on THQ core properties as one of their external studios. The company was acquired by Kabam in 2012.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Balanced Worlds (acquired by Kabam in December 2012)","title":"COO"}],"url":"https://www.linkedin.com/company/balanced-worlds"},{"company":"ChopSchticks","company_id":"chopschticks","location":"","positions":[{"description":"As a labor of love, bring out world class stand-up comics to Asia for expatriates much in need of comedy. We’ve done shows in China for Louis CK, Russel Peters, Steve Byrne, Colin Quinn, Pablo Francisco, and many many many more. Spoiler for the attached video: I didn\'t disappear. As a labor of love, bring out world class stand-up comics to Asia for expatriates much in need of comedy. We’ve done shows in China for Louis CK, Russel Peters, Steve Byrne, Colin Quinn, Pablo Francisco, and many many many more. Spoiler for the attached video: I didn\'t disappear.","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"ChopSchticks","title":"Executive Producer"}],"url":"https://www.linkedin.com/company/chopschticks"},{"company":"Possibility Space","company_id":"possibility-space","location":"","positions":[{"description":"Possibility Space’s vision was to bring AAA quality games to the free to play space in an era when free to play games in the West were relegated to low fidelity web games. Warrior Epic launched globally in 2009 with France Telecom, True Games Interactive, Gamania, and other publishers. Possibility Space’s vision was to bring AAA quality games to the free to play space in an era when free to play games in the West were relegated to low fidelity web games. Warrior Epic launched globally in 2009 with France Telecom, True Games Interactive, Gamania, and other publishers.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Possibility Space","title":"Product"}],"url":"https://www.linkedin.com/company/possibility-space"},{"company":"Boonty (Now Nexway Games & Weka Entertainment NYSE:ALWEK)","company_id":"boonty","location":"","positions":[{"description":"Lead development of casual games for an American startup in Beijing who was creating a social casual gaming platform for the masses. The company was acquired by Boonty Games in 2006 and the platform was renamed to “café.com”. Later the company also started publishing their games onto Facebook and was one of the top 10 developers by user count. The company eventually became Weka Entertainment and listed on the NYSE. Lead development of casual games for an American startup in Beijing who was creating a social casual gaming platform for the masses. The company was acquired by Boonty Games in 2006 and the platform was renamed to “café.com”. Later the company also started publishing their games onto Facebook and was one of the top 10 developers by user count. The company eventually became Weka Entertainment and listed on the NYSE.","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Boonty (Now Nexway Games & Weka Entertainment NYSE:ALWEK)","title":"Product"}],"url":"https://www.linkedin.com/company/boonty"}]', '["Jeremy Justice “Alex is a great example of a person who can marry the execution to the vision. I\'ve known him for 10+ years and have worked with him in different companies (and continents). Through that time, I\'ve always been impressed by his ability to invest himself in his company, the products products, and their success. Alex\'s naturally social nature draws people into his vision and his attention to detail drives them towards defining the right success metrics and the path to achieve them. Whether driving the operations of an entire start-up like Balanced Worlds or managing a primary revenue driver for a company like Facebook, Alex is a great fit for any product team. ”","Rich Robinson “For nearly a decade and a half it\'s truly been my pleasure and honor to watch Alexander start and grow his career. I was initially a mentor to Alexander after he graduated from my Alma Mater, USC, but we soon became fast friends and business partners. I hope he\'s learned half as much from me as I\'ve learned from him along the way. Trustworthy, insanely hard-working, super competent, likeable, sharp and a very fun person to be around, he\'s the full package and the real deal. Anyone would be lucky have Alexander as an investee, teammate, partner or any combo thereof and I hope to continue working with him in some capacity for the rest of my life.”"]']
User: ['Michael Benabib', 'Shooting advertising, editorial, corporate and entertainment photography.During my career I have had the opportunity to shoot for The New York Times, Vanity Fair, Newsweek, Forbes and many more.Specialties: Corporate Portrait Photography. Musician and Band Photos.', 'Portrait Photographer', 'Michael Benabib Photography', '[{"company":"Michael Benabib Photography","company_id":"executivephotosnyc","industry":"Photography","location":"","positions":[{"description":"My career has over the years has ranged from working in advertising and entertainment to shooting corporate business portraits. The variety of clients keeps my creativity inspired and my days interesting. Please take a moment to explore the links to my different websites. My career has over the years has ranged from working in advertising and entertainment to shooting corporate business portraits. The variety of clients keeps my creativity inspired and my days interesting. Please take a moment to explore the links to my different websites.","duration":"Jan 1999 - Present 22 years 10 months","duration_short":"22 years 10 months","end_date":"Present","start_date":"Jan 1999","subtitle":"Michael Benabib Photography","title":"Portrait Photographer"}],"url":"https://www.linkedin.com/company/executivephotosnyc"},{"company":"Michael Benabib Studios","company_id":"michael-benabib-studios","location":"","positions":[{"description":"Please take a look at my work on www.michaelbenabib.com and www.executivephotosnyc.comThere you will see examples of the portraits I take for Media and publishing companies. Please take a look at my work on www.michaelbenabib.com and www.executivephotosnyc.comThere you will see examples of the portraits I take for Media and publishing companies.","duration":"Jan 1988 - Present 33 years 10 months","duration_short":"33 years 10 months","end_date":"Present","start_date":"Jan 1988","subtitle":"Michael Benabib Studios","title":"Portrait Photographer Helping People Present Themselves"}],"url":"https://www.linkedin.com/company/michael-benabib-studios"},{"company":"DS Magazines","company_id":null,"location":"","positions":[{"description":"Shooting and editing for 4 magazine titles. Shooting and editing for 4 magazine titles.","duration":"Jan 1986 Jan 1988 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1988","start_date":"Jan 1986","subtitle":"DS Magazines","title":"Chief Photographer"}],"url":""}]', '["Amy Bennick “I am a huge fan of Michael’s photography. He has a great sense of style, lighting and composition. Aside from his obvious talents, he is always a real pleasure to work with. I can’t recommend him enough!”","Liv Keister “Great experience, nice studio.”"]']### Assistant: The agent's job is to provide photography services, and today the user is reaching out to the agent because they need professional corporate portrait photography for their upcoming advertising campaign.
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### Human: Agent: ['Joseph Moss', 'Letting that love of airplanes find meaningful expression in "positively outrageous service" to the customers of Southwest Airlines.Specialties: Customer service, public relations, communication, drafting and writing, teaching, etc.', 'Southwest Airlines Flight Attendant', 'Southwest Airlines', '[{"company":"Southwest Airlines","company_id":"southwest-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Flying all over the country to help our customers safely enjoy their travel experience on Southwest Airlines: this is what I do, and I have a blast doing it!","duration":"Jun 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Southwest Airlines","title":"Flight Attendant"},{"description":"Providing a safe, pleasant, and FAA approved boarding experience to our Southwest customers while also planning weight and balance figures for cargo commodities, passengers, and fuel.","duration":"Sep 2012 May 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2014","start_date":"Sep 2012","subtitle":"Southwest Airlines","title":"Operations Agent"},{"description":"Perform duties of Gate Lead, Assist, Freight/Lav, Claims Runner, and T-Point agents, as assigned","duration":"Apr 2011 Sep 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2012","start_date":"Apr 2011","subtitle":"Southwest Airlines","title":"Ramp Agent"}],"url":"https://www.linkedin.com/company/southwest-airlines"},{"company":"Palmetto Christian Academy of Greenwood","company_id":null,"location":"","positions":[{"description":"Taught 6th-12th grade Grammar, Literature and Writing courses","duration":"Aug 2008 Jun 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2010","start_date":"Aug 2008","subtitle":"Palmetto Christian Academy of Greenwood","title":"Middle School/High School English Teacher"}],"url":""},{"company":"Thomas Edison State College","company_id":"thomas-edison-state-college","location":"","positions":[{"description":"Studied English Literature, Grammar, and Lingustics","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Thomas Edison State College","title":"Graduate"}],"url":"https://www.linkedin.com/company/thomas-edison-state-college"},{"company":"CollegePlus!","company_id":"collegeplus-","location":"","positions":[{"description":"Largely responsible for implementing textual revision of company website in January 2008","duration":"Mar 2007 Mar 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2008","start_date":"Mar 2007","subtitle":"CollegePlus!","title":"Marketing Liaison/Academic Coach"}],"url":"https://www.linkedin.com/company/collegeplus-"},{"company":"U. S. SENATOR GEORGE ALLEN","company_id":null,"location":"","positions":[{"description":"Wrote and coordinated statewide press releases stating Senator Allen’s position on dynamic topicsWrote time-sensitive grant and contract award notices (30-45 minute turnaround deadlines)Supervised Richmond press interns and managed their tasks","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"U. S. SENATOR GEORGE ALLEN","title":"Richmond Press Assistant"}],"url":""},{"company":"Jamestown-Yorktown Foundation","company_id":null,"location":"","positions":[{"description":"Recreated musket, surgeon, quartermaster, and cooking skills practiced in the Continental Army circa 1781Entertained and informed guided and unguided groups of various ages, numbers, and nationalities","duration":"Jul 2000 Aug 2003 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2003","start_date":"Jul 2000","subtitle":"Jamestown-Yorktown Foundation","title":"Costumed Historical Interpreter"}],"url":""}]', '["“Joseph was a welcome addition to our Senate press staff. In addition to working with our DC based team he held responsibility for interfacing with constituents, media and staff in the Richmond District office. In those roles he always provided thorough. thoughtful and good service and presented a positive image of our press operation and of the Senator and the importance he placed on responding to all requests. When he started with us Joseph was one of our youngest staffers and he quickly grew into his role taking on more duties and responsibilities. I am confident he can bring solid and reliable judgement and work to any job he performs.”","“As a former press secretary in the United States Senate, I worked directly with Joe Moss and found him to be a top-notch professional in all regards. Based in our state office, Joe managed contact with dozens of local, state and regional newspapers, magazines, radio and television. In addition, Joe authored multiple news releases each week on complicated federal grants, state announcements, and other issues relating to our office. The production of these news releases demanded attention to detail, involving conducting the necessary research and outreach to the federal agencies involved. He also produced a number of news releases on \\"breaking news\\" including storm damage, floods, hurricanes and other natural disasters where federal intervention was necessary. In all of these tasks, Joe excelled and provided well-written news releases in a timely and professional manner. Finally, Joe provided logistical support during the Senator\'s visits to the state office which included surveying storm damage, speeches and appearances and special events. Joe always accomplished more than the expectation and did so with a great, winning attitude. Joe Moss would be asset to any organization.”"]']
User: ['Janet Elliott, PMP', 'PMP certified IT professional specializing in project management consulting and mentoring. Also a professional airline pilot for a major U.S. carrier.', 'Airline Pilot and IT Professional', 'Frontier Airlines', '[{"company":"Frontier Airlines","company_id":"frontier-airlines","industry":"Airlines and Aviation","location":null,"positions":[{"description":"Line pilot flying the A320 family","duration":"Sep 2003 - Present 18 years","duration_short":"18 years","end_date":"Present","start_date":"Sep 2003","subtitle":"Frontier Airlines","title":"Pilot"},{"description":"Managed technical projects for the Flight Operations Department.","duration":"2004 2010 6 years","duration_short":"6 years","end_date":"2010","start_date":"2004","subtitle":"Frontier Airlines","title":"Flight Operations Technical Projects Pilot"}],"url":"https://www.linkedin.com/company/frontier-airlines"},{"company":"CenturyLink","company_id":"centurylink","location":"Greater Denver Area","positions":[{"description":"Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects. Consulting work to as a process coach to help CenturyLink\'s IT group to adopt a new SDLC methodology. Mainly assisting Project Managers and Application Managers to understand and apply the tool as well as other IT standards to better manage their projects.","duration":"Feb 2013 Oct 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2014","start_date":"Feb 2013","subtitle":"CenturyLink","title":"Software Engineering Process Coach/Consultant"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"DataTrend Information Systems","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations. Provided IT consulting in Organzational Development and Software Engineering Process Management for numerous IT organizations.","duration":"1996 2003 7 years","duration_short":"7 years","end_date":"2003","start_date":"1996","subtitle":"DataTrend Information Systems","title":"Senior IT Consultant"}],"url":""},{"company":"Jones Intercable","company_id":null,"location":"","positions":[{"description":"Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies. Managed 120 IT professionals that supported all IT internal applications for the Jones family of companies.","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Jones Intercable","title":"Director of Appilcations Management, IT"}],"url":""},{"company":"US West","company_id":null,"location":"","positions":[{"description":"Managed two major ERP applications which encompassed a staff of 170 IT professionals. Managed two major ERP applications which encompassed a staff of 170 IT professionals.","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"US West","title":"Senior Manager, IT"}],"url":""},{"company":"Interactive Software Systems","company_id":null,"location":"","positions":[{"description":"Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors. Managed all aspects of training and technical support for a Database reporting tool. Included 30 IT technical support and instructors.","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Interactive Software Systems","title":"Manager, Technical Customer Support"}],"url":""}]', '["Andrew Mauger “Janet has been an excellent SDLC process coach at CenturyLInk for the past 20 months. She’s personally coached hundreds of stakeholders during her time here, helping them with optimizing the SDLC for their project. She’s received nothing but positive feedback during her time at CenturyLink and her presence will be missed. Thank you for all your help with driving process adoption Janet.”","Jennifer Sisung “Project Management, Business Analyst and IT”"]']### Assistant: The agent's job is to provide project management consulting and mentoring to optimize the SDLC process in IT organizations, while the user is reaching out to the agent because they need assistance in adopting a new SDLC methodology for their airline's Flight Operations Department.
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### Human: Agent: ['Felix Gomez De Fox', 'EMBA, San Francisco State University. Experienced Senior Business Analyst with a demonstrated history of working in utility and banking industries. Skilled in Business Process, Analytical Skills, Accounting, Finance, Microsoft Access, and Account Management. Strong business development professional with an Advanced Project Management Certification from Stanford University.', 'MBA | Expert Finance Business Analyst', 'Pacific Gas and Electric Company', '[{"company":"Pacific Gas and Electric Company","company_id":"pacific-gas-and-electric-company","industry":"Utilities","location":null,"positions":[{"description":"BF EO Reporting and Governance","duration":"Nov 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Pacific Gas and Electric Company","title":"Expert Business Finance Analyst"},{"description":"Revenue and StatisticsReporting and recommending risk visualization tools to Risk Managers as part of the Leadership program sponsored by VP of Enterprise Risk Management.Prepare and remit Utility Taxes, Excessive User Tax, Franchise Fees Surcharges, Energy Commission Taxes, Public Purpose Program Taxes for different entities including the California Tax and Fee Collection Agency, cities and counties. Safety Lead, Emergency Floor WardenVolunteering as PG&E scholarship Board Member and fundraising Vice-President for the Veterans Employee Resource Group.","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Pacific Gas and Electric Company","title":"Senior Business Analyst"},{"description":"Business Process Analyst, Smart Meter Billing OperationsCreated test cases and plans to perform Functional, Performance, and Regression testing before implementing enhancements to Meter Asset Management SystemsPerform Quality Assurance Process for Billing Operations Department employeesDeveloped data analysis techniques and processes to enable software and hardware meter updatesLed Electric Vehicle project to enable greater than 5,000 new smart meter customer additions from 2011 to present (0% defects). Partnered with Smart Meter Operation Center and with other departments to implement systems upgrades to positively impact ~5 million Smart Meters.Create and run queries to identify trends, anomalies","duration":"Apr 2013 Apr 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2015","start_date":"Apr 2013","subtitle":"Pacific Gas and Electric Company","title":"Business Process Analyst"},{"description":"","duration":"Jun 2011 Mar 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2013","start_date":"Jun 2011","subtitle":"Pacific Gas and Electric Company","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/pacific-gas-and-electric-company"},{"company":"Bank of America","company_id":"bank-of-america","location":"Palo Alto, California","positions":[{"description":"","duration":"Feb 2007 May 2011 4 years 4 months","duration_short":"4 years 4 months","end_date":"May 2011","start_date":"Feb 2007","subtitle":"Bank of America","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"INTEC","company_id":null,"location":"Mexico City Area, Mexico","positions":[{"description":"Awarded a Best Teacher of the Year in 2006 by INTEC Awarded a Best Teacher of the Year in 2006 by INTEC","duration":"Jan 2005 Feb 2007 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2007","start_date":"Jan 2005","subtitle":"INTEC","title":"Professor"}],"url":""}]', '["Steve Alexander, PMP “I worked with Felix for several years and I was frankly amazed by her ability to get things done. She always delivered on time and produced the highest quality results. She is a capable leader and a self-starter. I knew I could give her a task to complete and that she would take care of all the details brilliantly. I never had to worry about her projects at all. Felix is an extremely hard worker and a great communicator. She takes initiative and contributes valuable ideas at all levels. I highly recommend her for a leadership position. ”","Francis Legaspi “It was an absolute pleasure working with Felix. She brings an unmatched energy and a \'go get it\' attitude with the tasks she tackles. Her positivity is infectious and undoubtedly rubs off to those around her. You can definitely sense her loyalty to the company as she has a company first rather than a \'me-first\' attitude. Felix is an asset to the company and I know she will be successful in whatever future endeavors she pursues. Thanks so much for your time, effort, and work in all the projects we shared together!”"]']
User: ['Julie Jones', 'A solar enthusiast with extensive knowledge of the renewable and high-efficiency energy industry. A leader in sustainability with more than 15 years in the energy industry. Advanced knowledge of PACE and other solar programs. Former Chair of the Renewable Energy Action Team for the Green Umbrella. Up-to-date on the newest developments in solar power, renewable energy, and sustainable development.', 'Marketing Coordinator at Solar Energy Solutions', 'Solar Energy Solutions', '[{"company":"Solar Energy Solutions","company_id":"sesre","industry":"Renewable Energy Semiconductor Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Solar Energy Solutions","title":"Marketing Coordinator"},{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Solar Energy Solutions","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/sesre"},{"company":"Dovetail Solar and Wind","company_id":"dovetail-solar-and-wind","location":null,"positions":[{"description":"Helping homeowners realize their dreams of converting to environmentally friendly solar power.","duration":"Jun 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Dovetail Solar and Wind","title":"Freelance Sales - Residential"},{"description":"Responsible for residential sales functions in the SW Ohio region including: following up with leads, site evaluation, design turnover, and proposal/bid generation. Outreach activities included speaking engagements at events including Sierra Club meetings, the David J. Allor conference, Green Umbrella Summit, 3e Summit at Zavier University and various community groups.","duration":"Nov 2013 Jun 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jun 2016","start_date":"Nov 2013","subtitle":"Dovetail Solar and Wind","title":"Sales Executive - Residential Systems Specialist"}],"url":"https://www.linkedin.com/company/dovetail-solar-and-wind"},{"company":"WYOMING YOUTH SERVICES BUREAU","company_id":"wyoming-youth-services-bureau","location":"800 Oak Street, Wyoming Ohio 45215","positions":[{"description":"Responsible for planning, overseeing, staffing, and implementing al fundraising events and the annual appeals campaign. Oversaw all marketing / promotions functions including website, direct mail appeals, press releases, traditional media, social media, and speaking engagements to promote mission. Maintained databases of donations and expenditures for budgeting and reporting.","duration":"Jun 2014 Apr 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2017","start_date":"Jun 2014","subtitle":"WYOMING YOUTH SERVICES BUREAU","title":"Development Coordinator"}],"url":"https://www.linkedin.com/company/wyoming-youth-services-bureau"},{"company":"Solar Earth, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2011 Sep 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2013","start_date":"Dec 2011","subtitle":"Solar Earth, LLC","title":"Chief Marketing Officer and Co-founder"}],"url":""},{"company":"International Society for Six Sigma Certifications","company_id":"international-society-for-six-sigma-certifications","location":"","positions":[{"description":"","duration":"May 2009 May 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2011","start_date":"May 2009","subtitle":"International Society for Six Sigma Certifications","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/international-society-for-six-sigma-certifications"},{"company":"Cinergy (now Duke Energy)","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1999 Jun 2005 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jun 2005","start_date":"Aug 1999","subtitle":"Cinergy (now Duke Energy)","title":"Senior Marketing Coordinator"}],"url":""}]', '["“I had the pleasure of working with Julie for several years. She is a very talented and conscientious individual and was a key contributor to our organization\'s success.”","“Julie was a tremendous resource for our development team at Cinergy. She was insightful, creative, diligent and extremely committed to her work, and co-workers. I always look forward to the opportunity to work with her once again.”"]']### Assistant: The agent's job is to analyze solar energy programs for utility companies. Today, the user is reaching out to the agent because they need assistance in developing a renewable energy initiative for their utility company.
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### Human: Agent: ['Ana Ramirez', 'Accomplished and results oriented Senior Sales Representative business professional with broad expertise in a variety of functions within the Oil & Gas Industry including: marketing, finance, project management and process improvements. Thorough understanding of the Latin American markets and culture. Highly detail-oriented and motivated problem solver with strong communication skills, and customer service excellence, positive attitude, strong business acumen, analytical and organizational skills.', 'Project Manager', 'Emerson', '[{"company":"Emerson","company_id":"emerson","industry":"Industrial Machinery Manufacturing","location":null,"positions":[{"description":"","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Emerson","title":"Project Manager"},{"description":"","duration":"Jul 2017 Jul 2017 1 month","duration_short":"1 month","end_date":"Jul 2017","start_date":"Jul 2017","subtitle":"Emerson","title":"Order Management Analyst"}],"url":"https://www.linkedin.com/company/emerson"},{"company":"Ingersoll Rand","company_id":"ingersoll-rand","location":"Houston, Texas Area","positions":[{"description":"Managed, maintained and reported all Aftermarket sales activity for Latin America of Engineered Compressor Customers in the region, including parts, service, repair, upgrades, training and warranty solutions under the Aftermarket Operations Department. Managed, maintained and reported all Aftermarket sales activity for Latin America of Engineered Compressor Customers in the region, including parts, service, repair, upgrades, training and warranty solutions under the Aftermarket Operations Department.","duration":"Jan 2009 Nov 2016 7 years 11 months","duration_short":"7 years 11 months","end_date":"Nov 2016","start_date":"Jan 2009","subtitle":"Ingersoll Rand","title":"Sr. Sales Representative"}],"url":"https://www.linkedin.com/company/ingersoll-rand"},{"company":"Cameron","company_id":"cameron","location":null,"positions":[{"description":"Provide International Aftermarket Sales Support managing the accounts of Mexico, Colombia and Venezuela by interfacing closely with Sales Management and Account Managers to ensure seamless customer support. Use discretion and independent judgment to develop account strategies and pricing recommendations. Enters and administers orders placed through the customer’s Houston Offices. Managed Parts and Services Agreements with ECOPETROL, PDVSA, PEMEX (through ITS Procurement Group), and WILPRO (A Williams Company). Forecasting of parts. SAP training to Venezuela and Mexico Branches. Weekly Bookings and Sales reports for Latin America.","duration":"Apr 2006 Dec 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2008","start_date":"Apr 2006","subtitle":"Cameron","title":"Account Representative"},{"description":"Aftermarket Sales Representative for the market of Latin America. Prepares fully documented quotations. Ensures smooth hand over, upon successful award of the project from proposals, to manufacturing and/or sales. Consistently and on a timely basis, follows up on all open quotations to promote successful closure and prepares and maintains weekly bookings/quotations report. Calls and/or visits customers to identify needs, establish buying cycles and to create customer-supplier relationship. Establish sales objectives and develop sales forecasts. Develop sales strategies, increase profits and develop Convenio Parts and Service Agreements with individual accounts (PDVSA, PEMEX (through ITS Procurement Group), and WILPRO (A Williams Company). Secures order taking into account delivery dates and inventory levels for fulfillment. Accounts Receivables support to the Finance Department SAP Training and Support for Cooper Energy Services de Venezuela.","duration":"Sep 2004 Apr 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2006","start_date":"Sep 2004","subtitle":"Cameron","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/cameron"}]', '["Arthur Rizoli “ have worked and known Ana for 10+ years and Ana is a team worker who goes above and beyond on a daily basis, being the best she can be at her work. Ana has a key role in sales and customer satisfaction. She is willing to work with everyone and handle new projects.She reviews processes and finds ways to make them work better and faster. I would highly recommend Ana for any endeavor she may find.”","Paul DeWeese “I\'ve worked with Ana for more than 15 years. She has worked both domestic and international customer facing roles, where she always excelled at customer relations. Ana was integral to growing our sales for our Centrifugal product lines, where she was responsible for much of our international order processing, customer follow up, and working with the operations team to ensure on time performance. I\'d highly recommend Ana. She is professional and a strong contributor and great at making the team more efficient.”"]']
User: ['Colleen Mukavitz', 'Oil and Gas Executive known as a results oriented leader who develops effective business strategies, creatively solves problems and builds and leads effective organizations. Expertise includes: • Strategy, Planning, Portfolio Management, Energy Policy and Strategic Communications• Business Development, New Country Entry, Mergers, Acquisitions and Divestitures• Field Development, Reserves Management, Economic Evaluation, Operations', 'Oil and Gas Executive | Strategy & Planning | Business Development | Performance Improvement', 'CMM Consulting', '[{"company":"CMM Consulting","company_id":null,"location":"Houston, TX","positions":[{"description":"Oil and gas industry advisor to Marakon Management Consulting. Oil and gas industry advisor to Marakon Management Consulting.","duration":"Mar 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Mar 2016","subtitle":"CMM Consulting","title":"Consultant / Principal"}],"url":""},{"company":"BHP Billiton","company_id":null,"location":"Houston, TX","positions":[{"description":"Led multi-disciplinary team charged with positioning company for Mexico petroleum industry opening, one of the top four strategic priorities for Petroleum business. Led multi-disciplinary team charged with positioning company for Mexico petroleum industry opening, one of the top four strategic priorities for Petroleum business.","duration":"Jun 2014 Mar 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2016","start_date":"Jun 2014","subtitle":"BHP Billiton","title":"Senior Business Development Advisor"}],"url":""},{"company":"Marakon","company_id":"marakon","location":"Houston, TX","positions":[{"description":"Advised on client\'s Oil Sands business project development strategy, organization, and technical concept as well as technology strategy and roadmap. Advised on client\'s Oil Sands business project development strategy, organization, and technical concept as well as technology strategy and roadmap.","duration":"Feb 2013 May 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2014","start_date":"Feb 2013","subtitle":"Marakon","title":"Senior Strategist and Consultant"}],"url":"https://www.linkedin.com/company/marakon"},{"company":"ConocoPhillips","company_id":"conocophillips","location":null,"positions":[{"description":"Led 60 person group responsible for subsurface characterization and development of oil sands portfolio.","duration":"Apr 2010 Dec 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2012","start_date":"Apr 2010","subtitle":"ConocoPhillips","title":"Vice-President, Oil Sands Development and Subsurface"},{"description":"Strategic planning, portfolio evaluation, long range planning and budgeting, benchmarking, upstream investor presentations and communications for $96 billion Upstream organization with activities in 18 countries.","duration":"Apr 2006 Apr 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2010","start_date":"Apr 2006","subtitle":"ConocoPhillips","title":"Manager, Upstream Strategy and Portfolio Management"}],"url":"https://www.linkedin.com/company/conocophillips"},{"company":"ConocoPhillips Alaska","company_id":null,"location":"Anchorage, Alaska","positions":[{"description":"Commercial structuring, project development, strategic communications and legislative interface, regulatory structuring and interface (FERC), joint venture relations for $20+ billion pipeline project. Commercial structuring, project development, strategic communications and legislative interface, regulatory structuring and interface (FERC), joint venture relations for $20+ billion pipeline project.","duration":"Sep 2002 Apr 2006 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2006","start_date":"Sep 2002","subtitle":"ConocoPhillips Alaska","title":"Commercial Manager, Alaska North Slope Gas Development"}],"url":""},{"company":"Phillips Petroleum","company_id":null,"location":null,"positions":[{"description":"Manage group responsible for long range planning and economics for $2 billion business unit with assets in UK and Nigeria.","duration":"Aug 2001 Sep 2002 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2002","start_date":"Aug 2001","subtitle":"Phillips Petroleum","title":"Director of Planning and Economics Europe / Africa"},{"description":"Strategic and financial analysis, recommendations for large corporate acquisitions (including Tosco and Conoco). .","duration":"Jan 2001 Aug 2001 8 months","duration_short":"8 months","end_date":"Aug 2001","start_date":"Jan 2001","subtitle":"Phillips Petroleum","title":"Director of Corporate Planning"}],"url":""},{"company":"Phillips Petrolem","company_id":null,"location":"Bartlesville, OK","positions":[{"description":"Mergers and acquisitions, project finance, coordination of bank relationships, corporate debt issuance, management of corporate credit rating, project support. Mergers and acquisitions, project finance, coordination of bank relationships, corporate debt issuance, management of corporate credit rating, project support.","duration":"Jun 1998 Jan 2001 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2001","start_date":"Jun 1998","subtitle":"Phillips Petrolem","title":"Finance Associate, Corporate Treasury"}],"url":""},{"company":"Phillips Petroleum","company_id":null,"location":null,"positions":[{"description":"Identification, analysis, negotation and documention of asset dispositions and purchases.","duration":"Dec 1994 Aug 1996 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 1996","start_date":"Dec 1994","subtitle":"Phillips Petroleum","title":"Engineering Economics Evaluation Specialist"},{"description":"Field development, reservoir evaluation and forecasting, completion design and implemention including expertise in fracking low permeability gas wells, well log analyisis, economic evaluation, well testing, regulatory interface and expert witness.","duration":"Dec 1986 Dec 1994 8 years 1 month","duration_short":"8 years 1 month","end_date":"Dec 1994","start_date":"Dec 1986","subtitle":"Phillips Petroleum","title":"Reservoir Engineer"}],"url":""}]', '["Bruce Dingeman “Colleen is an outstanding oil and gas professional with skills ranging from asset management through business planning. She\'s a pleasure to work with and adds tremendous value to every endeavor.”","Darren Jones “Colleen and I worked together at ConocoPhillips where she led the effort to pull together our 10 year Strategic Plan consisting of over $10 B in capital investment per year. She ably used her financial and analytical skills to identify issues and propose solutions to executive management. Colleen\'s work was done under the pressure of tight deadlines and significant executive attention which she handled well with her level-headed approach. She would make an excellent addition to any company\'s management team.”"]']### Assistant: The agent's job is to communicate and collaborate with potential clients in the oil and gas industry. Today, the agent is reaching out to the user because they need to discuss potential business development opportunities and strategic planning in the Latin American market.
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### Human: Agent: ['Mary Masters Millians, WSET Level 2', "Are you LOOKING for? -A new career -Additional income stream -Early retirement -Done with the corporate grind -Interested in Wine I'm looking for YOU! Do you WANT? -Diversified Streams of Income -Independence From a Boss -Financial Freedom -Work When and How You Want -More Time With Your Family -A Job That’s Fun I can HELP you! I spent most of my 20’s & 30’s in the daily grind of Corporate America; then the last 15 years raising kids. As a single mom of two, entering the corporate world wasn’t a viable option for me. I wanted a job that was less stressful, had more freedom, and would allow me to balance being a mom and working. I was dabbling in Wine Education as a hobby when I discovered Scout & Cellar. It was the perfect fit…I could work from home, make my own hours, control my destiny in the workplace and bonus I could use my education/training I had in the wine industry. Scout & Cellar is a winery driven by e-commerce that sources and produces Clean- Crafted™ wines. Clean- Crafted™ means no artificially synthetic pesticides, made with no chemical additives, no added sugar or sweetener, and fewer then 100ppm of total sulfites. The wine goes through two rounds of independent lab testing to guarantee that it is truly Clean- Crafted™. the result is wine that is natural, delicious and provides an all-around better wine experience - just like nature intended! Wine is a $73 billion industry. Scout & Cellar was founded in 2017 by Sarah Shadonix, it has doubled its growth year-after-year and we are just getting started! In 2020, Scout & Cellar marketed 3.6 billion in wine, sold over 25 million bottles of wine and did 74 million dollar in sales! When wine is your product no one ask does your product work! Only one year after joining Scout & Cellar, I am Associate Director leadings a diversified team of men and women from all over the United States. Visit my website, email me or text me and start building your future today! www.scoutandcellar.com/marymasters marymasterswine@gmail.com 404-625-4417", 'Leading men and women to financial independence •E-commerce Wine Expert', 'Scout & Cellar', '[{"company":"Scout & Cellar","company_id":"scoutandcellar","industry":"Wine and Spirits","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Scout & Cellar","title":"Associate Director"},{"description":"I am selling clean crafted wine. No more wine with added chemicals and 16 grams of sugar. Clean-Crafted means no synthetic pesticides, tended by people NOT Mass Produced, Sustainable Organic, and Wildly Delicious andAlways Distinctive. To learn more go to my website:https://scoutandcellar.com/?u=MaryMasters","duration":"Jun 2019 Jun 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2020","start_date":"Jun 2019","subtitle":"Scout & Cellar","title":"Wine Consultant"}],"url":"https://www.linkedin.com/company/scoutandcellar"},{"company":"\'Self-Employed\'","company_id":"%27self-employed%27%E2%80%8B","location":"","positions":[{"description":"","duration":"Feb 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Feb 2015","subtitle":"\'Self-Employed\'","title":"Consultant"}],"url":"https://www.linkedin.com/company/%27self-employed%27%E2%80%8B"},{"company":"Scout and Cellar","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2019 Jun 2020 10 months","duration_short":"10 months","end_date":"Jun 2020","start_date":"Sep 2019","subtitle":"Scout and Cellar","title":"Executive Manager"}],"url":""},{"company":"SSA Resources","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Jul 2013 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 2013","start_date":"Jan 2007","subtitle":"SSA Resources","title":"Chief People Officer"}],"url":""},{"company":"360 Paradise/Well Bred Web","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"360 Paradise/Well Bred Web","title":"Vice President"}],"url":""},{"company":"QuadraMed","company_id":"quadramed","location":"","positions":[{"description":"","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"QuadraMed","title":"HIM Implementations Manager"}],"url":"https://www.linkedin.com/company/quadramed"},{"company":"McKesson","company_id":"mckesson","location":"","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"McKesson","title":"Project Manager"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Consultec","company_id":"consultec","location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Consultec","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/consultec"},{"company":"AMAC","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1996 4 years","duration_short":"4 years","end_date":"1996","start_date":"1992","subtitle":"AMAC","title":"Consultant"}],"url":""}]', '["Stacy Mellon “I have known Mary for many years, and over that time she has been successful in human resources, information technology and even started her own blog. But never have I seen her more passionate about a venture than I have since she first joined Scout & Cellar. Mary took something she enjoys personally (savoring nice wines with dear friends) and turned it into a booming business. She quickly decided to obtain her WSET 2 certification, and from there dove right into building her business. The fun that she is having and the enthusiasm with which she has embraced this new adventure shows in the success she has gained, both for herself professionally and in the amazing team she has built. Mary’s continual strive for knowledge, the strong connections she has made over time, her positive attitude and her general desire to help others reach their full potential shows in every choice she makes. There’s just something about Mary….and once you meet her, you’ll know for yourself what a dynamic woman she is!”","Sarah Kathryn Walmsley “I have enjoyed watching Mary develop/evolve into an energized, passionate leader with Scout and Cellar. Her enthusiasm is contagious. Every season my company purchases 20+ gifts for clients. It didn\'t occur to me to send wine until Mary suggested it. I\'m getting rave reviews. And she is spreading the S&C experience to others. When Mary is determined, watch out! She is a very hard worker.”"]']
User: ['Ibiyefiebo "Ibi" Davies', 'I’m an accomplished Sales Leader that’s delivered revenue growth in the AI, SaaS, and DevOps space. I’m passionate about delivering high customer and end-customer satisfaction while achieving internal and customer business success. Contact me to learn more Contact: ibidavies123@gmail.com', 'Sales Executive at One2Team', 'One2Team', '[{"company":"One2Team","company_id":"one2team","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"One2Team","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/one2team"},{"company":"ITGD Consulting","company_id":"itgd-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2019 May 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2021","start_date":"Jan 2019","subtitle":"ITGD Consulting","title":"Consulting - Sales Management"}],"url":"https://www.linkedin.com/company/itgd-consulting"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Xactly Corp","title":"Enterprise Sales Managment"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"IAR Systems","company_id":"iar-systems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"IAR Systems","title":"Director of Enterprise Sales (Western Region)"}],"url":"https://www.linkedin.com/company/iar-systems"},{"company":"PRQA","company_id":"prqa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"PRQA","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/prqa"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Parasoft","title":"Sales Account Executive (Sales Development Rep)"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"Quik!","company_id":"quikforms","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Quik!","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/quikforms"},{"company":"Canon Business Solutions","company_id":"canon-inc-","location":"","positions":[{"description":"","duration":"Mar 2003 Jun 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2009","start_date":"Mar 2003","subtitle":"Canon Business Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/canon-inc-"}]', '["“Ibi is an incredibly hard-working and driven professional who is very results-oriented. He has a wide breadth of knowledge and experience that he brings to bear not only professionally but also personally. He is a fascinating and engaging person with a great sense of humor! I had the pleasure of working with him for several years and always found interactions with him to be rewarding and fruitful.”","“I had the opportunity to work very closely with Ibi back in 2012. He\'s the type of person who always put a lot of thought into everything he does, and we\'ve learned from each other. Most importantly, Ibi cares deeply about his customers and is passionate about making a positive difference with the products he promotes. Always a consummate learner and intellectually curious, he is not only a hard-working rep but a great coach as well. All in all a high class professional.”"]']### Assistant: The agent's job is to lead men and women to financial independence as an e-commerce wine expert. Today, the user is reaching out to the agent because they need assistance in delivering high customer and end-customer satisfaction in their sales role at One2Team.
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### Human: Agent: ['Bryan Erdmann', 'Servant Leadership advocate, solution provider, collaborator and service professional. I look forward to connecting and discussing first in class service and support on behalf of Lehigh Valley Plastics, a state-of-the-art machining and fabrication company.', 'Industrial Plastics Supplier | Plastic Components | Machining & Fabrication | Business Development', 'Lehigh Valley Plastics, Inc.', '[{"company":"Lehigh Valley Plastics, Inc.","company_id":"lehigh-valley-plastics-inc.","industry":"Plastics Manufacturing","location":"Indianapolis, Indiana","positions":[{"description":"Servicing Midwest and Southwest Territories. Lehigh Valley Plastics is a state-of-the-art machine shop, fabricator and distributor of advanced plastic components and materials. Servicing Midwest and Southwest Territories. Lehigh Valley Plastics is a state-of-the-art machine shop, fabricator and distributor of advanced plastic components and materials.","duration":"Feb 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Lehigh Valley Plastics, Inc.","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/lehigh-valley-plastics-inc."},{"company":"Laird Plastics","company_id":"laird-plastics","location":"Indianapolis, Indiana Area","positions":[{"description":"- Complete distribution supply chain management buy to sell in performance plastics markets - Procurement and inventory management for turn key investments and ROI protection - Project management and customized solutions in fabrication and manufacturing - Complete distribution supply chain management buy to sell in performance plastics markets - Procurement and inventory management for turn key investments and ROI protection - Project management and customized solutions in fabrication and manufacturing","duration":"Jul 2015 Feb 2020 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 2020","start_date":"Jul 2015","subtitle":"Laird Plastics","title":"Account Management - Performance Plastics / Purchasing"}],"url":"https://www.linkedin.com/company/laird-plastics"},{"company":"TMS Health, a Xerox Company","company_id":"tms-health-a-xerox-company","location":"Fishers, Indiana","positions":[{"description":"- Created, implemented and piloted Independent Pharmacy Specialist role- Individually accounted for 100% of sales process in new role- Increased sales volume 6 x’s the volume in similar time frame from team setting- Tailored multiple messages while maximizing sales for completed presentations - Created, implemented and piloted Independent Pharmacy Specialist role- Individually accounted for 100% of sales process in new role- Increased sales volume 6 x’s the volume in similar time frame from team setting- Tailored multiple messages while maximizing sales for completed presentations","duration":"Apr 2012 Jul 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2015","start_date":"Apr 2012","subtitle":"TMS Health, a Xerox Company","title":"Pharmacy Specialist - National Accounts"}],"url":"https://www.linkedin.com/company/tms-health-a-xerox-company"},{"company":"KPaul","company_id":"kpaul","location":"","positions":[{"description":"Federal Sales - GSA Contracts Federal Sales - GSA Contracts","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"KPaul","title":"Account Executive"}],"url":"https://www.linkedin.com/company/kpaul"},{"company":"IUPUI","company_id":"iupui","location":"Indianapolis, Indiana Area","positions":[{"description":"Undergrad Assistant - Sales, Project Management Undergrad Assistant - Sales, Project Management","duration":"May 2009 Sep 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2010","start_date":"May 2009","subtitle":"IUPUI","title":"Operations Management - Undergrad Assistant"}],"url":"https://www.linkedin.com/company/iupui"}]', '["Harvey Bryant “Bryan is a very detailed individual. He always maintained his client base by constant contact. He is not afraid to ask for the quote and he made sure he followed up on those quotes. At that time he would always ask for the sale. He is very successful as his closing percentage was around 50%. He always provided his clients with great customer service and is always willing to go above and beyond to get the job done.”","Tim Baier “Brian has a strong work ethic and is a quick study in sales”"]']
User: ['Ronald Prainito', 'Working in the plastics field making, designing, repairing, changing, engineering parts for proto type and production. I have helped many people design new parts and have worked in design and build of plastic molds and related tooling since 1979. as a Tooling Engineer, Designer,Toolroom Manger, Production Engineer, Mold Maker and Floor Sweeper.', 'Working on Creo 3.0 Designing Mold , Fixtures, and ambly machines.....', 'Cumberland Plastic Solutions', '[{"company":"Cumberland Plastic Solutions","company_id":"cumberland-plastic-solutions","industry":"Plastics Manufacturing","location":"Opelika, Alabama Area","positions":[{"description":"Design néw molds and engineering changes for automotive parts Design néw molds and engineering changes for automotive parts","duration":"Apr 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Cumberland Plastic Solutions","title":"Tooling Engineer / Designer"}],"url":"https://www.linkedin.com/company/cumberland-plastic-solutions"},{"company":"Eldon James Corp.","company_id":"eldon-james-corp","location":"","positions":[{"description":"","duration":"Jul 2011 Jan 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2013","start_date":"Jul 2011","subtitle":"Eldon James Corp.","title":"Engineer 1"}],"url":"https://www.linkedin.com/company/eldon-james-corp"},{"company":"Quickparts","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2006 Sep 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Sep 2010","start_date":"Nov 2006","subtitle":"Quickparts","title":"Production Engineer"}],"url":""},{"company":"Sportrack Automotive (435 million in sales per year)","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1993 Jan 2004 10 years 5 months","duration_short":"10 years 5 months","end_date":"Jan 2004","start_date":"Sep 1993","subtitle":"Sportrack Automotive (435 million in sales per year)","title":"Tool Engineer"}],"url":""}]', '["Daniel Ng “Ron simply rocks! I\'m very fortunate to work alongside him - his 20+ years of industry knowledge is indispensable. Definite go-to-guy for any tooling and injection-molded problems and questions. It\'s a tremendous help to have someone with his caliber of expertise AND in depth knowledge of CAD to identify and resolve issues quickly.”","Cathy Ludwig “Ron is a very conscientious worker that pays particular attention to details. Very experienced and works well under deadlines.”"]']### Assistant: The agent's job is to connect with professionals in the plastics field to discuss potential collaboration opportunities, and today the agent is reaching out to the user to explore the possibility of partnering on a project involving mold design and engineering changes for automotive parts.
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### Human: Agent: ['Jerry Owens', 'Dedicated culinary professional with comprehensive skills in food preparation, unique menu development, managing multimillion-dollar budgets, reducing inventory costs, retaining top talent, catering, and dietary services. Celebrated for the innate ability to manage issues, bring authority and influence to a kitchen, and leverage lessons learned from past experiences. Army veteran with 22 years of service.', 'Award-Winning Executive Chef & Director of Food Services', 'Voodoo Hospitality', '[{"company":"Voodoo Hospitality","company_id":null,"location":"Washington, District of Columbia, United States","positions":[{"description":"Responsible for preparing specialized meals for a portfolio of clients; plans meals according to clients’ specifications, preferences, allergies, and dietary restrictions. Shops for meal ingredients and preps meals for individual families as well as small dinner parties or special events. Responsible for preparing specialized meals for a portfolio of clients; plans meals according to clients’ specifications, preferences, allergies, and dietary restrictions. Shops for meal ingredients and preps meals for individual families as well as small dinner parties or special events.","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Voodoo Hospitality","title":"Private Chef"}],"url":""},{"company":"The Virginian","company_id":"the-virginian","location":"Fairfax, Virginia, United States","positions":[{"description":"Oversaw a staff of 52, a $1.3MM annual budget, and dietary services for 254 residents of a continuing care retirement community, including menus, food preparation, serving, and quality, sanitation standard compliance, and inventory control. Oversaw a staff of 52, a $1.3MM annual budget, and dietary services for 254 residents of a continuing care retirement community, including menus, food preparation, serving, and quality, sanitation standard compliance, and inventory control.","duration":"Aug 2019 Apr 2020 9 months","duration_short":"9 months","end_date":"Apr 2020","start_date":"Aug 2019","subtitle":"The Virginian","title":"Director, Food & Beverage Services"}],"url":"https://www.linkedin.com/company/the-virginian"},{"company":"Crossroads BBQ and More","company_id":"crossroads-bbq-and-more","location":"Rockville, Maryland, United States","positions":[{"description":"Prepared barbeque brisket, ribs, pork shoulder, chicken, sliders, and deli platters for catering events hosted by a local bar and grill. Ensured food costs were less than 26% while maintaining excellent quality. Diversified product offerings to accommodate the unique flavor profiles specified by each client. Prepared barbeque brisket, ribs, pork shoulder, chicken, sliders, and deli platters for catering events hosted by a local bar and grill. Ensured food costs were less than 26% while maintaining excellent quality. Diversified product offerings to accommodate the unique flavor profiles specified by each client.","duration":"Jun 2018 Jul 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2019","start_date":"Jun 2018","subtitle":"Crossroads BBQ and More","title":"Chef & Pitmaster"}],"url":"https://www.linkedin.com/company/crossroads-bbq-and-more"},{"company":"Brandywine Living","company_id":"brandywine-senior-living","location":"Alexandria, Virginia, United States","positions":[{"description":"Developed diverse menus for residents and managed kitchen staff and vendor relationships for a senior care retirement facility. Saved 28% in food costs by analyzing resident preferences and removing commonly discarded menu items. Developed diverse menus for residents and managed kitchen staff and vendor relationships for a senior care retirement facility. Saved 28% in food costs by analyzing resident preferences and removing commonly discarded menu items.","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"Brandywine Living","title":"Executive Chef"}],"url":"https://www.linkedin.com/company/brandywine-senior-living"},{"company":"MedStar Georgetown University Hospital","company_id":"georgetown-university-hospital","location":"Washington, District of Columbia, United States","positions":[{"description":"Managed daily menus, a staff of 15, raw meat butchering, food handling, and pricing strategies for a leading hospital with 609 beds. Increased revenue and reduced waste by monitoring sales and recommending menu changes or substitutions. Managed daily menus, a staff of 15, raw meat butchering, food handling, and pricing strategies for a leading hospital with 609 beds. Increased revenue and reduced waste by monitoring sales and recommending menu changes or substitutions.","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"MedStar Georgetown University Hospital","title":"Sous Chef"}],"url":"https://www.linkedin.com/company/georgetown-university-hospital"}]', '["K. Randall (Randy) Cole “Jerry catered a welcome home party for my son when he returned from an overseas military deployment. The food was delicious! We had the brisket and it was some of the best I\'ve ever had. I hid one pan just so we would have leftovers!”","Bryan Huynh “I have known Jerry Owens since 8th grade (that\'s a long time) and through out Jr and HS, Jerry had always been a good friend. It was about his character, honesty, integrity, and more. It took our friendships some 25 plus years later after HS to re-connect through social media, but Jerry remains the same. In life and especially at this stage we often look for friends who has good morale, character, honesty, integrity, and I\'m thankful to cross path with him again. I\'d recommend you to meet Jerry Owens for anything. ”"]']
User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to manage email marketing campaigns for a company. Today, the agent is reaching out to the user because they need assistance in optimizing their email content and improving their A/B testing strategies.
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### Human: Agent: ['Nathan Flood', 'I’m a C-level executive with a background in high profile corporate strategy and public affairs roles. If you are interested in networking with me, I am happy to share my knowledge, contacts and experiences. I am the current President and CEO at KINBER with over decade of experience in high profile leadership roles. At KINBER, I led the organization and teams through difficult transitions, improving overall operations, increasing revenue, and maximizing asset value.', 'President and CEO, KINBER', 'KINBER', '[{"company":"KINBER","company_id":"kinber-keystone-initiative-for-network-based-education-and-research-","industry":"Computer Networking Products","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jul 2020","subtitle":"KINBER","title":"President and CEO"},{"description":"","duration":"Nov 2019 Jul 2020 9 months","duration_short":"9 months","end_date":"Jul 2020","start_date":"Nov 2019","subtitle":"KINBER","title":"Interim President and CEO"},{"description":"","duration":"Dec 2017 Oct 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2019","start_date":"Dec 2017","subtitle":"KINBER","title":"Vice President"}],"url":"https://www.linkedin.com/company/kinber-keystone-initiative-for-network-based-education-and-research-"},{"company":"PENNSYLVANIA INTEGRATED LIBRARY SYSTEM (PaILS)","company_id":"pennsylvania-integrated-library-system-consortium","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jan 2021","subtitle":"PENNSYLVANIA INTEGRATED LIBRARY SYSTEM (PaILS)","title":"Board Member"}],"url":"https://www.linkedin.com/company/pennsylvania-integrated-library-system-consortium"},{"company":"The Quilt","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jan 2020","subtitle":"The Quilt","title":"Board Member"}],"url":""},{"company":"Golden Road Enterprises LLC","company_id":null,"location":"Lititz, Pennsylvania, United States","positions":[{"description":"","duration":"Nov 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Golden Road Enterprises LLC","title":"Founder and President"}],"url":""},{"company":"Department of Conservation and Natural Resources","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2016 Dec 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2017","start_date":"Aug 2016","subtitle":"Department of Conservation and Natural Resources","title":"Senior Advisor"}],"url":""},{"company":"Department of Conservation and Natural Resource","company_id":null,"location":"Harrisburg, PA","positions":[{"description":"","duration":"2014 Aug 2016 2 years","duration_short":"2 years","end_date":"Aug 2016","start_date":"2014","subtitle":"Department of Conservation and Natural Resource","title":"Deputy Secretary for Conservation and Technical Services"}],"url":""},{"company":"Department of Conservation and Natural Resources","company_id":null,"location":"Harrisburg, PA","positions":[{"description":"","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"Department of Conservation and Natural Resources","title":"Director of Legislation and Advisory Councils"}],"url":""},{"company":"Pennsylvania State Senate","company_id":"senate-of-pa","location":"Harrisburg, PA","positions":[{"description":"","duration":"2005 2011 6 years","duration_short":"6 years","end_date":"2011","start_date":"2005","subtitle":"Pennsylvania State Senate","title":"Chief of Staff"}],"url":"https://www.linkedin.com/company/senate-of-pa"}]', '["Stephen Aux “During my time at DCNR, I worked with Nathan directly on a number of matters. Nathan’s methodical approach to the solving business challenges coupled with a willingness to understand and appreciate IT service delivery made him a valuable business partner. He has an admirable style of building and maintaining strong relationships, keeping communication channels open, clear, timely and an ability to deal with problems/conflicts in a quick and meticulous manner up to resolution. Nathan has the ability to roll up his sleeves and work with management to understand their critical internal control needs, provide robust documentation, and focus on delivering quality recommendations. It was a pleasure working with Nathan and I hope that our professional paths will cross again in the future.”","Mike Brubaker “Nathan is a remarkable professional. It is without reservation that I write this endorsement. I worked closely with Nathan for over 6 yrs in the Senate of PA. Nathan was always on time, focused, looking for ways to deliver value, a self starter, possessed high work ethic, willing to do any task needed, honest and loyal. Nathan is a person that \'adds value\' to any team of professionals. I am blessed to have had the opportunity to work with such an outstanding man of sterling character.”"]']
User: ['Brooke McBride', '"We first start aspiring to work for companies. We end up aspiring to work for people"', 'Manager of Customer Success at FloQast', 'FloQast', '[{"company":"FloQast","company_id":"floqast","industry":"Internet","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"FloQast","title":"Manager of Customer Success"},{"description":"","duration":"May 2018 Feb 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2020","start_date":"May 2018","subtitle":"FloQast","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/floqast"},{"company":"PatientPop Inc.","company_id":"patientpop-inc-","location":null,"positions":[{"description":"As the Manager of PatientPop\'s Customer Success Quality Assurance team, my role entails:• Building a scalable solution for quality assurance (QA) and quality controls for the Customer Success department.• Develop and implement policies for reviewing SEO best practices, product functionality, content, and user experience. • Manage and direct the daily operations of the Customer Success QA team.• Establish OKRs for Customer Success QA team and work with each individual to help exceed their quarterly goals. • Plan, prioritize and delegate work tasks to ensure proper functioning of the team.• Train and coach QA Analysts to ensure expert knowledge of product as well as SEO and digital marketing trends. • Create a library of Salesforce Knowledge base articles to document best practices and procedures for QA team. • Develop Salesforce dashboards to help monitor individual and team productivity.• Evaluate staff performance and introduce training on an on-going basis.• Work with Engineering and Product Management teams to troubleshoot product defects.Achievements:Q3 2017 Customer Success\' Top Support LeaderQ2 2017 Customer Success\' Most Valuable Player - Quality AssuranceIncreased team productivity by 63% while keeping a 93% accuracy rate","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"PatientPop Inc.","title":"Manager, Customer Success | Quality Assurance"},{"description":"PatientPop is the first practice growth platform for healthcare providers - transforming the way every doctor promotes and advances their practice. Customer Success - • Own the overall relationships with customers, including: Increasing adoption, ensuring retention, and customer satisfaction.• Establish a trusted strategic advisor relationship with customers and drive continued value of our products and services.• Develop, prepare, and nurture customers for advocacy.• Work with customers to establish critical goals, key performance indicators and aid the customer in achieving their goals.• Identify opportunity for upsells, based on the needs of the customer.• Manage account escalations.• Ensure customer success through product training and best practices webinars.Performance Analysis - • Analyze healthcare provider\'s websites and develop strategic SEO, SEM, and Social Media plans to establish as well as grow online presence.• Troubleshoot underperforming accounts by reviewing trends in Google Analytics and Google Webmaster Tools.• Utilize Moz, Google Keyword Planner, and other SEO tools to determine best choice of keywords for web optimization.Achievements:Q4 2016 Most Improved Net Promoter Score (NPS)Maintained a Customer Retention Rate (CRR) of 98.5%Averaged a Customer Satisfaction (CSAT) score of 4.9Managed $1.1 million in annual recurring revenue","duration":"Apr 2016 Jan 2017 10 months","duration_short":"10 months","end_date":"Jan 2017","start_date":"Apr 2016","subtitle":"PatientPop Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/patientpop-inc-"},{"company":"Quorum Consulting","company_id":"quorumconsulting","location":null,"positions":[{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. As Client Services Associate, responsibilities include: Business Development:• Respond to inbound business leads, assess the needs of the prospective client, draft communication report, and triage business lead to the appropriate consultants • Perform due diligence on med tech innovators prior to attending conferences/events in order to target desirable business opportunities • Develop slide decks for use in VP of Client Services’ capabilities presentations • Prepare business development reports and communicate trends to Directors such as proposal conversion rates, average days from initial contact to SOW execution, and average contract budget by service offerings• Design/maintain the CRM tool and solicit ideas for ways to improve reporting features across all company departments Marketing:• Write, review and update website content, social media, and other company marketing materials to effectively communicate a clear and concise message• Design, assemble, and distribute email newsletter and compile marketing analytics on newsletter performance such as subscriber retention rates, open rates, and click-through rates• Work with event production managers to ensure a positive ROI on conference/event sponsorshipsTraining/Compliance:• Ensure that all new and existing staff are trained on updates in the healthcare industry such as understanding the HITECH Act and best practices for reporting a potential HIPAA breach• Work with Directors to develop a training curriculum for consultants across all departments","duration":"Oct 2015 Mar 2016 6 months","duration_short":"6 months","end_date":"Mar 2016","start_date":"Oct 2015","subtitle":"Quorum Consulting","title":"Associate, Client Services"},{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. Responsibilities include: • Prepare month-end reports with divisional performance metrics and communicate the source of any variances to Directors • Assist Controller with employee benefits administration, expense reimbursements, and PTO adjustments • Oversee employee timekeeping and process bi-weekly payroll for both exempt and non-exempt staff • Generate tax documents for both W2 and 1099 staff, ensure accuracy, and distribute by IRS deadlines • Train Client Managers on general accounting and revenue recognition policies for the purpose of understanding their forecasted project revenues• Verify that all revenues and expenses are allocated to the proper General Ledger codes in order to run a seamless account reconciliation upon month-end","duration":"Aug 2013 Oct 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2015","start_date":"Aug 2013","subtitle":"Quorum Consulting, Inc.","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/quorumconsulting"},{"company":"FICO","company_id":"fico","location":"Greater San Diego Area","positions":[{"description":"FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.As Revenue Accountant, responsibilities include:• Analyze monthly forecast-to-actual revenue variances and report variances to Project Managers• Submit work papers and supporting documentation to internal and external auditors.","duration":"Dec 2012 Aug 2013 9 months","duration_short":"9 months","end_date":"Aug 2013","start_date":"Dec 2012","subtitle":"FICO","title":"Revenue Accountant"}],"url":"https://www.linkedin.com/company/fico"},{"company":"AM Golden Accountancy Corporation","company_id":null,"location":"Solana Beach, CA","positions":[{"description":"AM Golden Accountancy Corp. is a full service CPA firm which specializes in providing comprehensive business valuation, forensic accounting, litigation support, expert witness, income & estate taxation, complete CFO & controller services.","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"AM Golden Accountancy Corporation","title":"Accounting Associate"}],"url":""},{"company":"Sherwin Williams","company_id":"sherwin-williams","location":"Napa, CA","positions":[{"description":"The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products primarily in North and South America, the Caribbean region, Europe, and Asia.As Business Analyst Intern, responsibilities include:• Part-time sales associate at Napa store location focusing on selling HGTV line of paint• Research competitor pricing, products, and promotions• Final project: surveying effectiveness of marketing campaigns• Present final project to Senior Leadership for the Southwest Region in Dallas, TX","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Sherwin Williams","title":"Business Analyst Intern"}],"url":"https://www.linkedin.com/company/sherwin-williams"},{"company":"Rancho Valencia Resort & Spa","company_id":"rancho-valencia","location":"Rancho Santa Fe, CA","positions":[{"description":"Rancho Valencia is a Relais & Châteaux resort that redefines the luxury hospitality industry by emphasizing holistic experiences.As Receptionist, responsibilities include: • Upheld gracious front desk procedures under high pressure situations • Scheduled reservations for both small groups as well as large corporate events • Assisted with setting up rooms for special events such as birthdays, anniversaries, and marriage proposals","duration":"Mar 2008 Aug 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2010","start_date":"Mar 2008","subtitle":"Rancho Valencia Resort & Spa","title":"Receptionist"}],"url":"https://www.linkedin.com/company/rancho-valencia"}]', '["Emy Husmoe “Brooke is a motivated, forward-thinking, ambitious, and intelligent manager with strong customer success, SaaS, and startup experience. She consistently demonstrates a strong work ethic along with a dedication to customers and colleagues. Brooke is an organized and customer-service oriented professional, always willing to rise to the occasion to ensure the best customer experience. She is also an exceptional manager -- Brooke successfully scaled her team from 2 employees to close to 10 highly talented employees, created extensive documentation and trained each new hire -- several of whom have become subject matter experts themselves. She continues to show a high level of leadership and organization and is a valuable contributor to any project. The success achieved in her job required extensive knowledge and dedication and know that she will be able to achieve this same success in any professional role.”","Kathryne S Mezzanotte Ellers “I worked with Brooke for a year in different ways, first as a fellow CSM then as her direct manager (for 6 months) and finally as Managers of CS under the same Sr. Manager. My very first impression of Brooke was how robust her knowledge of product and processes were and how willing she was to help her team and those around her. When I began managing Brooke I was blown away by her attention to detail, especially when it came to QA, SEO analysis, and other digital marketing strategies. Brooke played a large role in shaping and elevating how the CS Department at PatientPop interacted with its product and then customers--leading her from CSM to Sr. CSM to Manager of a new team, Quality Assurance. In her transition to QA, Brooke did not lose her exceptional customer engagement lens, which showed in the improvements she implemented. Brooke is a great example of dedicated employees making bigger impacts in start-up environments. ”"]']### Assistant: The agent's job is to network and share knowledge and experiences, and today the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between their respective companies.
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### Human: Agent: ['Ghia du Plessis', "Creating opportunities & growth. Communication and connection is at the core of everything that I do and teach. I’m an experienced Strategist, having worked in Business Development and Marketing for many years across Africa, Europe, the UK and the US. Some clients include Microsoft and their partners, Unilever, Royal Caribbean International, Nestlé and many Small to Medium sized businesses too - I found that COMMUNICATION & CONNECTION is always so important and the solution to most business problems. I’m here to help leaders and teams scale, master communication and build impactful relationships. Specific sectors include: Media, Technology, Digital Innovation, Food & Beverage, Retail and Hospitality. Contact me for more information or if you'd like to discuss opportunities. Email: ghia.duplessis@superside.com", 'Biz Dev Creative Solutions at Superside: Hassle-free Design for Enterprise & Agencies ⚡️', 'Superside', '[{"company":"Superside","company_id":"superside","industry":"Design","location":"Palo Alto, California, United States","positions":[{"description":"Superside is an always-on global design company that delivers great design at scale to Enterprise teams, agencies & scale ups. Trusted by hundreds of businesses including Amazon, Facebook, PUMA, Toyota, Cisco and more. We make design hassle-free for your team. Creating opportunities for growth. Now with more than 300 of the best talent and experts employed in 50+ countries. We deliver high quality creative; from everyday production design to large-scale strategic solutions.Send me a message if you know of a team that could use our help! www.superside.com","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"Superside","title":"Specialist Business Developer"}],"url":"https://www.linkedin.com/company/superside"},{"company":"Rise Masterclasses","company_id":"risemasterclasses","location":"","positions":[{"description":"Empowering experiences for entrepreneurs.Access 2-minute Masterclasses from experts across all business areas, Business Coaching and Team Workshops. Are you ready to RISE? Power up your business. Join us. Empowering experiences for entrepreneurs.Access 2-minute Masterclasses from experts across all business areas, Business Coaching and Team Workshops. Are you ready to RISE? Power up your business. Join us.","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rise Masterclasses","title":"Founder"}],"url":"https://www.linkedin.com/company/risemasterclasses"},{"company":"Independent Consultant","company_id":null,"location":"Across Africa, UK and other regions","positions":[{"description":"- Executive Business Coaching- Business Development and Sales - Brand and Marketing Strategy- Creative Services - Digital expertise- Live coaching programs and team workshopsClients include Microsoft across Africa and Europe and a variety of other businesses.Communication and connection is at the core of everything I do. Building impactful professional relationships is so important in your business and I help you to master that.I provide leaders and teams with expert guidance, support, knowledge and connections so that goals can be achieved with a step by step plan and strategy. Online and offline.","duration":"Dec 2017 May 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"May 2021","start_date":"Dec 2017","subtitle":"Independent Consultant","title":"Business & Communications Coach"}],"url":""},{"company":"1HQ Brand Agency","company_id":"1hqbrandagency","location":"London, United Kingdom","positions":[{"description":"London - New York - Rotterdam1HQ is a Global Branding Agency working in over 35 countries. We offer our clients a combination of strategic insight and persuasive creativity.As part of the Ceuta Group, 1HQ also works with brands who are seeking global growth and an integrated platform of services. Optimising brand potential from every angle. https://www.ceutagroup.comWe\'re in the business of making brands more effective in the moments and places where they compete for a share of our hearts, minds and wallets.www.1hqglobal.comt: +44 (0)7904653990","duration":"Jan 2017 Dec 2018 2 years","duration_short":"2 years","end_date":"Dec 2018","start_date":"Jan 2017","subtitle":"1HQ Brand Agency","title":"Global New Business and Marketing Manager"}],"url":"https://www.linkedin.com/company/1hqbrandagency"},{"company":"Positive London","company_id":"positive-london","location":"London, United Kingdom","positions":[{"description":"Positive is a full-service marketing agency based in London with extensive digital expertise. Clients:Royal Caribbean International (& Celebrity Cruises)EE - Everything Everywhere (Home and Mobile Broadband)(BT)Gordon Ramsay Restaurantsand other projects, research, involvement. My role as Client Service Manager included working internationally, namely across EMEA markets (Europe, the Middle East and Africa). Major projects included mostly digital and print channels. Managing all aspects of the key accounts and all campaigns, strategic project planning, client relationships and day to day team management to ensure all objectives and deadlines are met within budget. Innovative thinking, overcoming challenges and dealing with a large number of clients and teams contributed to this great journey. Valuable experience included extensive digital experience and management of client relationships across markets and cultures.","duration":"Jun 2015 Dec 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2016","start_date":"Jun 2015","subtitle":"Positive London","title":"Integrated Account Manager"}],"url":"https://www.linkedin.com/company/positive-london"},{"company":"Hero Strategic Marketing","company_id":"hero-strategic-marketing","location":"Cape Town Area, South Africa","positions":[{"description":"New Business Development and Account Management.Strategic. Creative. Integrated.Clients: Hill’s Pet Nutrition, Brandhouse, Diageo, CTA, CareCross Health Group, OCSACare Health, Old Mutual Corporate, REDISA NPC and various smaller clients.Experience and Responsibilities:B2B and B2C, Digital (Website, Email, Social Media, App design and builds, Activations and OOH), Print, Animation, Radio, Production, Shopper marketing, Events and Expos, In-store activations, Packaging, Film, and Media (Digital, Social, Print, OOH, TV, Radio).","duration":"Jun 2013 Apr 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2015","start_date":"Jun 2013","subtitle":"Hero Strategic Marketing","title":"New Business Developer and Account Manager"}],"url":"https://www.linkedin.com/company/hero-strategic-marketing"},{"company":"Ogilvy & Mather South Africa","company_id":"ogilvy-south-africa","location":"Cape Town Area, South Africa","positions":[{"description":"Managed various projects and brand campaigns alongside an Account Director. Working with the Creative, PR and Production teams to implement campaigns. Financial Management and co-ordination of all aspects of projects was critical to ensure success. Experience included receiving and creating briefs, team brainstorms, planning meetings, spending time with designers, copywriters and the production teams, and onsite event management. Events included product launches, activations, sports events and conferences where brand integrity and brand presentation needed to be managed.","duration":"Aug 2012 Mar 2013 8 months","duration_short":"8 months","end_date":"Mar 2013","start_date":"Aug 2012","subtitle":"Ogilvy & Mather South Africa","title":"Account Executive"}],"url":"https://www.linkedin.com/company/ogilvy-south-africa"},{"company":"The Media Shop","company_id":"the-mediashop","location":"Cape Town Area, South Africa","positions":[{"description":"","duration":"Feb 2012 Aug 2012 7 months","duration_short":"7 months","end_date":"Aug 2012","start_date":"Feb 2012","subtitle":"The Media Shop","title":"Assistant Buying Manager - Office Admin Cape Town"}],"url":"https://www.linkedin.com/company/the-mediashop"},{"company":"www.ghiaduplessis.com","company_id":null,"location":"Cape Town","positions":[{"description":"","duration":"2006 Feb 2012 6 years","duration_short":"6 years","end_date":"Feb 2012","start_date":"2006","subtitle":"www.ghiaduplessis.com","title":"Freelance Photographer"}],"url":""},{"company":"Event Interiors","company_id":null,"location":"Cape Town Area, South Africa","positions":[{"description":"Organised and planned various corporate and private events. Managed all aspects of Event Management during this time period both for Event Interiors and personal contacts. Sourcing, liaison, set up and break down within a vast array of venues throughout Cape Town. The incredible themes, clients, and decor allowed for my creativity to grow. Interaction with various individuals in the industry contributed to my knowledge of available services, companies, and contacts. Organised and planned various corporate and private events. Managed all aspects of Event Management during this time period both for Event Interiors and personal contacts. Sourcing, liaison, set up and break down within a vast array of venues throughout Cape Town. The incredible themes, clients, and decor allowed for my creativity to grow. Interaction with various individuals in the industry contributed to my knowledge of available services, companies, and contacts.","duration":"Sep 2008 Nov 2008 3 months","duration_short":"3 months","end_date":"Nov 2008","start_date":"Sep 2008","subtitle":"Event Interiors","title":"Event Co-Ordinator"}],"url":""},{"company":"Old Mutual","company_id":"old-mutual","location":"Cape Town Area, South Africa","positions":[{"description":"","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Old Mutual","title":"Administrative Assistant/Clerk"}],"url":"https://www.linkedin.com/company/old-mutual"}]', '["Abby Penlington “Ghia is full of enthusiasm and creative ideas. She is a positive and fun person to work with.”","Maia Honan “Ghia is the ultimate people person. She lights up the room with her positivity and delights in making connections. Her joie de vivre makes her a pleasure to have around. And when she grabs hold of a project with both hands, she really owns it through to successful delivery. We miss her and wish her all the best. ”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to create opportunities and growth through communication and connection, and today they are reaching out to the user because they need to discuss potential collaboration in digital marketing strategies for the user's company.
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### Human: Agent: ['Jon Larson', 'Strategic salesperson with 10 years of experience in retail and B2B sales. Successfully engages with C-Level decision makers to negotiate and develop win-win outcomes that grow company and client businesses. Team player with strong relationship-building skills and a desire to help all team members succeed. - Outside sales - IT sales - B2B sales', 'Senior Account Manager at Fuji Mats', 'Fuji Mats', '[{"company":"Fuji Mats","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"FUJI Mats are made with the highest quality materials and craftsmanship. FUJI Mats will endure your most intense training for many years of Judo, MMA, Traditional Martial Arts, fitness, yoga and more. We are proud of what we do well and we stand behind our products with the best warranty in the industry. Let us work with you to customize a solution to fit your needs from floor to ceiling! FUJI Mats are made with the highest quality materials and craftsmanship. FUJI Mats will endure your most intense training for many years of Judo, MMA, Traditional Martial Arts, fitness, yoga and more. We are proud of what we do well and we stand behind our products with the best warranty in the industry. Let us work with you to customize a solution to fit your needs from floor to ceiling!","duration":"Aug 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Fuji Mats","title":"Senior Account Manager"}],"url":""},{"company":"Stay at Home Dad","company_id":"stay-at-home-dad_3","location":"","positions":[{"description":"• Honed time management, people management, budgeting and negotiation skills• Coached youth baseball and basketball for a total of 12 seasons for kids ranging in ages from 4-8; developed training plans, managed team logistics and assistant coaches• Trained beginner & intermediate Jujitsu players • Honed time management, people management, budgeting and negotiation skills• Coached youth baseball and basketball for a total of 12 seasons for kids ranging in ages from 4-8; developed training plans, managed team logistics and assistant coaches• Trained beginner & intermediate Jujitsu players","duration":"Mar 2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Mar 2011","subtitle":"Stay at Home Dad","title":"Head Coach, Jujitsu Instructor, and Stay At Home Dad"}],"url":"https://www.linkedin.com/company/stay-at-home-dad_3"}]', '["Ajay Mandal “I have known Jon for the last year and half as the member of the Interchange networking gropup and now as the leader of NorthLoop B2B networking group. He is a highly motivated individual and very good at what he does, a great team player, always open to sharing ideas and giving suggestions. He has shown great leadership quality in putting the Northloop B2B networking group together and bringing all the talented members into the team. Definitely one of the better networking group!”","Jason Lardy “Jon is a personable and hard working professional. I am a member of a vibrant networking group founded and led by Jon. He has diligently managed our diverse group and ensured its growth and productivity. Jon is a friendly and results-oriented sales pro.”"]']
User: ['Emma Y. Shen', 'Experienced, entrepreneurial and result-driven professional with extensive technology and marketing background. -Holistic strategic thinker -Outstanding communication skills-Strong analytical capability-Effective team playerSpecialties:- Marketing & Strategy, Brand Management, Leads Generation, Customer Acquisition, Ad Strategy, Budget management;- Digital Marketing Strategy and Campaign Management, Online advertising, SEM, SEO, Display Ads, Mobile Ads, Social Media, Email Marketing, Webinar Marketing; Trade show & Seminar Management- CRM, Website Building and Content management, Product Marketing, New Product launch - Turnaround/Growth Strategy, Business Ecosystem Development, Partnership Management- Team building', 'Experienced Marketing Professional', 'IM2CHINA LLC', '[{"company":"IM2CHINA LLC","company_id":"im2china-llc","industry":"Marketing and Advertising","location":"Greater Seattle Area","positions":[{"description":"Head of marketing operation team. Overlook the digital marketing strategy and end to end campaign services for global clients across different industries, including fin-tech, e-commerce, hospitality, education, public business, etc. IM2CHINA is a US base marketing and consulting firm specialized on supporting Western brands and companies expand their business to China, and also helping Chinese companies entering US market.As a marketing agency, IM2CHINA provides the end to end marketing consulting and campaign management services with SEM, SEO, DSP, WeChat and Weibo Marketing, Mobile Apps Distribution and Content Marketing on Baidu, WeChat and other popular China internet media, targeting Chinese consumers in mainland China and global regions.For the business consulting services helping Chinese companies going globally, we help Chinese companies settle US offices, build brand awareness, manage merge and acquisitions, etc.","duration":"Feb 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Feb 2017","subtitle":"IM2CHINA LLC","title":"VP of Marketing Service Operation"}],"url":"https://www.linkedin.com/company/im2china-llc"},{"company":"GAIN Capital","company_id":"gain-capital","location":"Greater Seattle Area / Greater New York Area","positions":[{"description":"• Oversaw marketing and product strategies for Global Chinese Market, include brand management, leads generation, Ad strategy, customer retention, product marketing and website management, achieved XXX% revenue growth in the past five years. • Led global digital marketing team and agencies optimizing marketing campaigns include SEM(campaigns across Google, Baidu, Yahoo, 360, sogou), SEO, Display Ads, Mobile Ads, Social Media, Email Marketing, PR, regional trade show, seminar and webinar program, etc; achieved XXX% increase in new customer acquisition and reduced CPA by XX% • Implemented social strategy for FOREX.com brand, enhanced customer engagement by optimizing content, launching interaction programs, and promoting across various channels, etc. • Optimized mobile site for UKCN, demo customers increased by XXX% and live accounts sign up increased by XXX% in the first month• Developed and executed on B2B marketing strategy for FOREX.com brand","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"GAIN Capital","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/gain-capital"},{"company":"B ST Capital","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2010 Jul 2011 10 months","duration_short":"10 months","end_date":"Jul 2011","start_date":"Oct 2010","subtitle":"B ST Capital","title":"Market Analyst"}],"url":""},{"company":"Connamara Systems, LLC","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"•Developed and implemented an online strategy to acquire new clients. Designed metrics for evaluating social media strategy, email marketing plan and channel partnerships;•Designed a new online interface for clients. Analyzed customer insights from 30+ quantitative and qualitative interviews with executives and IT professionals. •Developed and implemented an online strategy to acquire new clients. Designed metrics for evaluating social media strategy, email marketing plan and channel partnerships;•Designed a new online interface for clients. Analyzed customer insights from 30+ quantitative and qualitative interviews with executives and IT professionals.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"Connamara Systems, LLC","title":"Product Marketing Intern"}],"url":""},{"company":"Croton Consulting","company_id":null,"location":"","positions":[{"description":"•Collaborated with senior management and developed growth strategy for a national network •Led a 10-person cross-functional team in the analysis, creation and implementation of an innovative interactive digital solution covering 700M audience nationwide• Led and executed organizational restructuring by changing the functional-oriented infrastructure to channel-oriented •Collaborated with senior management and developed growth strategy for a national network •Led a 10-person cross-functional team in the analysis, creation and implementation of an innovative interactive digital solution covering 700M audience nationwide• Led and executed organizational restructuring by changing the functional-oriented infrastructure to channel-oriented","duration":"Apr 2007 Jun 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2008","start_date":"Apr 2007","subtitle":"Croton Consulting","title":"Associate Consultant"}],"url":""},{"company":"News Corporation / Star TV","company_id":"star-india-pvt-ltd","location":"","positions":[{"description":"• Led a team in initiating and producing a multi-city reality dance show (similar to “American Idol”), which drive viewership of 700M people(age 18 to 49) across internet, TV network and mobile platforms•Led online and offline individual marketing & PR campaigns for 12 on-air personalities•Defined audience segmentation for 5 entertainment shows, targeting at 300MM 18-49 year old Chinese audience • Led a team in initiating and producing a multi-city reality dance show (similar to “American Idol”), which drive viewership of 700M people(age 18 to 49) across internet, TV network and mobile platforms•Led online and offline individual marketing & PR campaigns for 12 on-air personalities•Defined audience segmentation for 5 entertainment shows, targeting at 300MM 18-49 year old Chinese audience","duration":"Jul 2002 Apr 2007 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2007","start_date":"Jul 2002","subtitle":"News Corporation / Star TV","title":"TV Producer"}],"url":"https://www.linkedin.com/company/star-india-pvt-ltd"}]', '["Isabelle C. Nüssli “I\'ve had the opportunity to study with Emma and collaborate with her on several group projects at the Kellogg School of Management. Emma is a visionary leader, very assertive and result oriented. Emma’s approach towards work is highly focused, methodical and systematic. Her analytical and decision-making skills are outstanding and she is gifted with subtle execution skills. Emma’s enthusiasm and can-do attitude as well as her ability to think ahead and to simplify complex situations are invaluable characteristics for a high potential. I believe her strong understanding of business and clarity of thinking shows in the way she prioritizes her efforts, and has made her such a strong performer in various situations. She is always searching for new heights in both personal and professional development. In addition, Emma has excellent interpersonal skills. She always manages to get the best out of her team while being an exemplary team player herself. She is passionate and committed and easily finds answers by asking logical questions and giving the team a feeling of solving the problem together. She is a natural leader in every sense. Thus, I strongly recommend Emma for any leadership position. She is someone who you can always rely upon.”","Jim Downs “Emma was able to drop into our company and acquire an understanding of the very arcane business of developing software for derivatives trading. She used this knowledge to craft a detailed marketing plan that we are implementing.”"]']### Assistant: The agent's job is to engage with C-Level decision makers in order to negotiate and develop win-win outcomes, while the user is reaching out to the agent because they need assistance with expanding their business to China and launching marketing campaigns targeting Chinese consumers.
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### Human: Agent: ['Michael G.', 'Experienced driver with excellent sense of direction and a capacity to work long hours in all weather conditions. Conscientious, knowledgeable about DOT safety regulations and efficient route planning. Accident free safe driver, customer oriented, skilled at promoting customer retention. Strong communicator, doubles and triples endorsements, tanker endorsement, clean MVR, operation of refrigerated trailers.', 'Transportation/Driver at Safeway', 'Safeway', '[{"company":"Safeway","company_id":"safeway","industry":"Retail","location":"","positions":[{"description":"Experienced driver with excellent sense of direction and a capacity to work long hours in all weather conditions. Conscientious, knowledgeable about DOT safety regulations and efficient route planning. Accident free safe driver, customer oriented, skilled at promoting customer retention. Strong communicator, doubles and triples endorsements, tanker endorsement, clean MVR, operation of refrigerated trailers. Experienced driver with excellent sense of direction and a capacity to work long hours in all weather conditions. Conscientious, knowledgeable about DOT safety regulations and efficient route planning. Accident free safe driver, customer oriented, skilled at promoting customer retention. Strong communicator, doubles and triples endorsements, tanker endorsement, clean MVR, operation of refrigerated trailers.","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Safeway","title":"Transportation/Driver"}],"url":"https://www.linkedin.com/company/safeway"},{"company":"Save Mart / Smart Transportation","company_id":null,"location":"Sacramento,Stockton,Modesto,Merced","positions":[{"description":"Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation. Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation.","duration":"Apr 2014 Apr 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2016","start_date":"Apr 2014","subtitle":"Save Mart / Smart Transportation","title":"Driver"}],"url":""},{"company":"Zip Realty Inc","company_id":"zip-realty-inc","location":"Modesto, California Area","positions":[{"description":"Assist clients with all aspects of Real Estate, the job consisted 100% in assessing clients needs and wants and guiding the clients during and after the transaction was completed. Assist clients with all aspects of Real Estate, the job consisted 100% in assessing clients needs and wants and guiding the clients during and after the transaction was completed.","duration":"Aug 2009 Apr 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Apr 2014","start_date":"Aug 2009","subtitle":"Zip Realty Inc","title":"Realtor"}],"url":"https://www.linkedin.com/company/zip-realty-inc"},{"company":"Bunzl Distribution NA","company_id":"bunzl-distribution-na","location":"Tracy, California","positions":[{"description":"Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation. Conduct DOT pre-trip inspections. Transport freight from origin to destination in a safe and timely manner. Interact with customers an vendors. Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes, maintained proper documentation.","duration":"Aug 1999 Sep 2002 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2002","start_date":"Aug 1999","subtitle":"Bunzl Distribution NA","title":"Driver"}],"url":"https://www.linkedin.com/company/bunzl-distribution-na"}]', '["Warren Ramsey “I have found Michael to well grounded in his field, aggressive and helpful. He would be a strong advocate for anyone interested in Real Estate.”","\\"Sunny\\" Silvana Roos “Michael is a wondeful agent that is always concerned about his clients needs, a very positive attitude towards business and life.”"]']
User: ['Doug Vetter', 'Well-rounded logistics professional with extensive background in sales team leadership and corporate operations. Goal driven with a track record of structuring, implementing and executing strategies of business growth with focus on profit optimization through effective sales and top-level customer service. Dynamic professional dedicated to inspiring high levels of performance and excellence with exceptional communication, negotiation, and presentation skills.', 'Leader, Business Development and Marketing at A S Logistics / Amstan Logistics', 'A S Logistics / Amstan Logistics', '[{"company":"A S Logistics / Amstan Logistics","company_id":"a-s-logistics-amstan-logistics","industry":"Transportation, Logistics and Storage","location":"Liberty Center, Ohio, United States","positions":[{"description":"Manage a business base that consists of Regional Account Managers, accounts, commissioned sales agents, and operating agents, while developing marketing programs to attract additional customers.","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"A S Logistics / Amstan Logistics","title":"Leader, Business Development and Marketing"}],"url":"https://www.linkedin.com/company/a-s-logistics-amstan-logistics"},{"company":"CoreFund Capital","company_id":"corefund-capital","location":"Cincinnati, Ohio, United States","positions":[{"description":"","duration":"Sep 2020 Mar 2021 7 months","duration_short":"7 months","end_date":"Mar 2021","start_date":"Sep 2020","subtitle":"CoreFund Capital","title":"Director Of Business Development & Strategic Accounts"}],"url":"https://www.linkedin.com/company/corefund-capital"},{"company":"Relay Express Inc.","company_id":"relay-express-inc-","location":null,"positions":[{"description":"Serve as a key member of the management team by providing a new vision of growth while leading a team of Account Executives. Highly personable sales professional with outstanding performance in account management, operations management, problem solving and customer service. Specialize in new business development across the Midwest region. Combine an opportunistic drive with a sense of value and dedication to market expansion.","duration":"Sep 2011 Sep 2020 9 years 1 month","duration_short":"9 years 1 month","end_date":"Sep 2020","start_date":"Sep 2011","subtitle":"Relay Express Inc.","title":"Director of Sales"},{"description":"Developed and maintain a strong relationship with all new accounts and established business. Directly responsible for generating $1M in additional revenue. Drove new sales by calling on suspects and prospects in order to meet monthly sales quota. Implemented and maintained a social media strategy including Facebook, Twitter, LinkedIn, etc. Designed a systematic sales pipeline using Salesforce Customer Relationship Management software. Maximized the customers experiences by utilizing interpersonal and problem-solving skills to handle issues efficiently and effectively.","duration":"Sep 2006 Sep 2011 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2011","start_date":"Sep 2006","subtitle":"Relay Express, Inc.","title":"Lead Account Executive"}],"url":"https://www.linkedin.com/company/relay-express-inc-"},{"company":"Total Quality Logistics","company_id":"total-quality-logistics","location":"Cincinnati Area, KY","positions":[{"description":"Accurately issued shipping documentation such as; certificates of origin, customs invoices, packing lists, and certificates of insurance. Coordinate the contracting process including RFI’s and RFP’s, spot quotes, face-to-face negotiations, contract preparation and execution. Eliminate or minimize risk exposure.Target, identify, and seek out new customers through daily solicitation via direct customer contact, email, social media, referrals, and other networking opportunities. Leading customer service team to achieve top level customer experience and operational excellence.","duration":"Sep 2004 Sep 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2006","start_date":"Sep 2004","subtitle":"Total Quality Logistics","title":"Broker/Account Executive"}],"url":"https://www.linkedin.com/company/total-quality-logistics"}]', '["“In the 6 years I spent working with Doug, his knowledge of the transportation and logistics business and his ability to articulate it played a critical role in my development with Relay Express. Doug has a unique ability to approach large opportunities and data sets analytically, while maintaining a creative balance to find solutions that work for everyone. He never hesitates to take the time to explain and mentor those around him when appropriate. I\'m happy to have had the opportunity to work and travel with Doug!”","“Doug is a determined individual who understands the importance of giving back to and supporting your local communities. This is evident through his involvement in the Fairfield Rotary Club.”"]']### Assistant: The agent's job is to generate new business for a logistics company, and today, the agent is reaching out to the user to discuss potential partnership opportunities and explore ways to optimize the user's sales and customer service strategies.
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### Human: Agent: ['Karen Whalen', 'Master’s in Business Administration with a concentration in Computer Science and twenty years of Management, Counseling, Business Analysis, Human Resources, and Education experience. Daily management of academic area of institution. Responsibilitiies have included recruiting, interviewing, training, payroll and direct supervision of academic staff and faculty; curriculum development and revision; student advising and compliance. Compliance included providing statistical reports for licensing and accreditation purposes. I have managed the accreditation process with multiples agencies. I provided appropriate resources and held training sessions to educate faculty and staff on licensing, accreditation and criteria requirements. Served as the technology lead for the campus when there was a change in Student Information Systems. Worked directly with the corporate IT staff in data conversion, set-up, data validation, testing and implementation. Trained end users and was the lead person on campus for technical difficulties. Computer Experience:• Campus Vue• SAP / IRIS / ZEVPLAN• eCurriculum• Curriculog• Qualtrics• Tableau• Taskstream• Astra• SQL• Microsoft Office: Outlook, Word, Excel, Access, PowerPoint, Forms, VisioAccreditation Experience:• Commission on Dental Accreditation (CODA)• Joint Review Committee on Education in Radiologic Technology (JRCERT)• Commission on Massage Therapy Accreditation (COMTA)• National Accrediting Agency for Clinical Laboratory Sciences (NAACLS)• Accreditation Review Council on Education in Surgical Technology and Surgical Assisting (ARC/STSA)• Commission on Accreditation of Allied Health Education Programs (CAAHEP)• Accrediting Bureau of Health Education Schools (ABHES)• American Society of Health System Pharmacists (ASHP)• Accrediting Council for Independent Colleges and Schools (ACICS)• Accrediting Commission of Career Schools and Colleges (ACCSC)• Commission on Colleges of the Southern Association of Colleges and Schools (SACSCOC)Specialties: Accreditation (Implementation, Monitoring, Evaluation, and Compliance); Curriculum Development and Revision; and Database Administration and Analysis.', 'Director Of Education at Southern Careers Institute', 'Southern Careers Institute', '[{"company":"Southern Careers Institute","company_id":"southern-careers-institute","industry":"Education Management","location":"Corpus Christi, Texas Area","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Southern Careers Institute","title":"Director Of Education"}],"url":"https://www.linkedin.com/company/southern-careers-institute"},{"company":"Blue Cliff College","company_id":null,"location":"Fayetteville, AR","positions":[{"description":"","duration":"Dec 2018 Jan 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2020","start_date":"Dec 2018","subtitle":"Blue Cliff College","title":"Director of Education"}],"url":""},{"company":"University of Kentucky College of Dentistry","company_id":"ukydentistry","location":"Lexington, Kentucky","positions":[{"description":"","duration":"Jan 2017 Oct 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2018","start_date":"Jan 2017","subtitle":"University of Kentucky College of Dentistry","title":"Curriculum Coordinator Senior"}],"url":"https://www.linkedin.com/company/ukydentistry"},{"company":"Education Corporation of America / Virginia College","company_id":"virginia-college","location":"Montgomery, AL","positions":[{"description":"• Provide administrative and academic leadership and direction to faculty. • Responsible for optimizing class schedule• Monitor and understand student satisfaction and arbitrate disputes. • Develop and manage the quarterly master schedule to maximize utilization of faculty and facility resources.• Manage the recruitment, selection, training, evaluation, retention, and success of faculty and academic staff. • Administer a program for professional growth and development, in-service programs, faculty meetings and program director meetings. • Achieve program attendance, retention, placement, and certification exam pass rate goals. • Administer the instructional programs of the College in a fully compliant manner according to company, state, ACICS, programmatic and state board standards. • Maintain accurate and complete academic files.• Administer the campus curriculum development and review process. • Observe instructors, formally and informally and provide regular coaching to instructors. • Oversee Student Services, LSC, and Library operations. • Ensure that all electronic processes are utilized appropriately and timely.","duration":"May 2014 Apr 2016 2 years","duration_short":"2 years","end_date":"Apr 2016","start_date":"May 2014","subtitle":"Education Corporation of America / Virginia College","title":"Academic Dean"}],"url":"https://www.linkedin.com/company/virginia-college"},{"company":"Miller-Motte Technical College-Gulfport","company_id":"miller-motte-technical-college-gulfport","location":"Miller-Motte Technical College (Gulfport, MS)","positions":[{"description":"• Direct academic division of the campus• Data analysis for yearly accreditation reporting and internal use for retention, placement, and student outcomes• Ensure maintenance of student records via Campus Vue• Market research and analysis to determine need for new programs in region• Ensure academic integrity and quality• Recruit, train, and supervise faculty• Assist Management Team in preparing budget","duration":"Apr 2011 Apr 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2014","start_date":"Apr 2011","subtitle":"Miller-Motte Technical College-Gulfport","title":"Director of Education"}],"url":"https://www.linkedin.com/company/miller-motte-technical-college-gulfport"},{"company":"Spencerian College","company_id":"spencerian-college","location":"","positions":[{"description":"• Monitored and maintained all licensing and accreditation• Data analysis for yearly accreditation reporting and internal use • Ensured maintenance of student records via Student Information System• Created Microsoft database, queries to capture data not available in Student Information System • Market research and analysis• Curriculum revision and design• Structured and supervised all academic programs• Ensured academic integrity and quality• Managed academic area of college• Supervised faculty via department chairs","duration":"Jun 1997 Feb 2010 12 years 9 months","duration_short":"12 years 9 months","end_date":"Feb 2010","start_date":"Jun 1997","subtitle":"Spencerian College","title":"Academic Dean / Director of Education / Registrar"}],"url":"https://www.linkedin.com/company/spencerian-college"},{"company":"Chrysalis House, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for caseload of six residential and six to twelve aftercare substance abuse clientsCollaborated with health service professionals to develop treatment plans for residential clientsCounseled clients to develop skills to aid in the transition into independent living situationsAssessed client and staff needsDeveloped and implemented plans to meet those needsFacilitated staff meetingsProvided curriculum recommendations for teaching staffMaintained and updated clinical recordsConducted intake / admissions","duration":"Aug 1991 Jan 1997 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 1997","start_date":"Aug 1991","subtitle":"Chrysalis House, Inc.","title":"Primary Counselor / Case Manager / Support Staff Supervisor / Career Services Aide"}],"url":""}]', '["“The career college that Karen and I shared was in chaos when she arrived. Processes and procedures were lacking and compliance was nonexistent. In the time she was with us, she absolutely turned the school around. Compliance was fulfilled, processes and policies were put into action and the faculty was much happier and improved under her leadership. The faculty and students were sad to see her go. She maintained an open door policy for all issues and she was approachable by faculty, staff and students. She remained open-minded and compassionate to any concerns brought to her attention, and she took action to correct issues within her authority. Any school or business would benefit greatly from her leadership and experience. Contact me anytime for more information. Traci Frederick C: 918-691-5901 E: tracidfred@icloud.com”","“I reported directly to and worked closely in my role with Karen Whalen, when she served as Director of Education. She is very knowledgeable in all aspects of Career College Education. She is very organized and a great leader. Karen cares for the students and is driven to make sure the students have the best experience and outcomes. She makes sure all tasks are completed and done well. She is also a great resource for others with her knowledge and expertise in so many areas. I enjoyed working with her and know Karen will excel at any endeavor.”"]']
User: ['Patrick Tesler, MBA,', 'Building great organizations through effective HR strategy administration. Contact information: Email: ptesler@hotmail.com Specialties: -MBA -Human Resources -Recruiting -Selection -Performance management -Problem solving -Management -Safety -OSHA Compliance -Safety Committee -Communication -Microsoft Office -Policy interpretation -CPR/First Aid/AED trained', 'Human Resources Director at Mass Transportation Authority- Flint MI', 'Mass Transportation Authority- Flint MI', '[{"company":"Mass Transportation Authority- Flint MI","company_id":"flint-mass-transportation-authority","industry":"Transportation/Trucking/Railroad","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Director"},{"description":"","duration":"Oct 2019 Sep 2021 2 years","duration_short":"2 years","end_date":"Sep 2021","start_date":"Oct 2019","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Manager"},{"description":"Supervisor for employee benefits and recruitment services.","duration":"Feb 2018 Oct 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2019","start_date":"Feb 2018","subtitle":"Mass Transportation Authority- Flint MI","title":"Human Resources Supervisor"},{"description":"","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Mass Transportation Authority- Flint MI","title":"Coordinator of Employee Benefits"}],"url":"https://www.linkedin.com/company/flint-mass-transportation-authority"},{"company":"College of Marin","company_id":"college-of-marin","location":"","positions":[{"description":"","duration":"Sep 2014 Jul 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2016","start_date":"Sep 2014","subtitle":"College of Marin","title":"Human Resource Technician II"}],"url":"https://www.linkedin.com/company/college-of-marin"},{"company":"FullBloom Baking Company","company_id":"fullbloom-baking-company","location":"","positions":[{"description":"HR Support with regards to recruitment, training, performance evaluations, employee development. Posting positions through variety of different channels. Sourcing and reviewing resumes for posted positions, conducting phone screens and in person interviews for various positions. Supervise team of 5 access control attendants and 1 receptionist. Management of office related services and related activities. o Office Supplies, IT coordination, telecommunications, conference room scheduling and coordination, company cars. Provide ongoing and one time support to office staff across functional departments including, accounting, supply chain, sales, executive team. Support CEO as her executive assistant.Safety coordinator and Chair of the Safety Committee. Member of the emergency response team.HAZMAT Technician level","duration":"Jul 2010 Sep 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2012","start_date":"Jul 2010","subtitle":"FullBloom Baking Company","title":"Office Manager - Human Resources - Human Resource Generalist-"}],"url":"https://www.linkedin.com/company/fullbloom-baking-company"},{"company":"Quality Behavioral Outcomes","company_id":"quality-behavioral-outcomes","location":"","positions":[{"description":"Accurately prepare and maintain schedule weekly for client roster of 30+ clients and 50+ employees. Compliant filing of HR files. File and track WC claims, LOA\'s, absenteeism. Audit HR files and compile data for implementation of NuView HRIS, maintain HR files through careful filing practices. Audit employee files to assign employee identification number consistent across all information systems Maintain client, employee, and company confidentiality Data analysis of employee files to help integrate whentowork scheduling system with ADP. Phone screen interview new applicants, on-boarding of new hires, tracking applicants in HRIS","duration":"Mar 2010 Jul 2010 5 months","duration_short":"5 months","end_date":"Jul 2010","start_date":"Mar 2010","subtitle":"Quality Behavioral Outcomes","title":"Human Resource Generalist/Admin"}],"url":"https://www.linkedin.com/company/quality-behavioral-outcomes"},{"company":"Olive Garden","company_id":null,"location":null,"positions":[{"description":"Perform functions of recruitment, selection, training, performance management, and dispute resolution of culinary team members. Used Culinary related guest feedback to improve overall food quality and dining experiencesMaintaining proper staffing via recruitment, training, and development in the at all positions of the kitchenMaintain proper levels of inventory, while controlling waste through proper portion controls and training of staff.Implementing systems to control labor, waste, to positively impact profit and lossProvide tools and resources needed to deliver great tasting, piping hot, Italian food that exceeds guests\' expectations.","duration":"Sep 2006 Dec 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2007","start_date":"Sep 2006","subtitle":"Olive Garden","title":"Culinary Manager"},{"description":"Perform functions of recruitment, selection, training, performance management, and dispute resolution of service team membersEnsure 100% Guest and Team member delight through staffing and training.Use of Guest feedback to ensure Pace of Meal and Server AttentivenessWork with Sales manager to create a fun and rewarding atmosphere for Servers through quality scheduling and sales contestsScheduling of up to eighty servers for weekly business based on projected guest counts.","duration":"May 2006 Sep 2006 5 months","duration_short":"5 months","end_date":"Sep 2006","start_date":"May 2006","subtitle":"Olive Garden","title":"Service Manager"}],"url":""}]', '["Toni Carroll “I\'ve had the opportunity to work with Patrick on several challenging group projects at CSUEB and I have had nothing but good experiences with him as a team member. Patrick not only produces high quality work but submits his contributions to the group well ahead of the deadlines. This has helped greatly in finishing projects that build on themselves with group members who have busy and differing schedules. Patrick is also very articulate and presents very professional material in both written and presentation form. I never hesitate to join a group with Patrick as a team leader and would recommend him in any endeavor he pursues.”","Kimberly Hurns (she/her/hers) “Patrick is a diligent worker with a wonderful balance of qualitative and quantitative skills. I was always impressed with his application of management concepts that included thorough analysis and execution. He was always an asset to the class.”"]']### Assistant: The agent's job is to provide HR strategy administration, and today the user is reaching out to the agent because they need assistance with OSHA compliance and safety committee management.
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### Human: Agent: ['Ted Boone', 'Experienced Branch Manager with a demonstrated history of working in the environmental services industry. Skilled in Operations Management, Finance, Coaching, Sales, Pricing Strategy, and Team Building. Strong management professional graduated from US Air Force.', 'Branch Manager at Evoqua Water Technologies', 'Evoqua Water Technologies', '[{"company":"Evoqua Water Technologies","company_id":"evoqua-water-technologies","industry":"Environmental Services","location":"Kansas City, Omaha","positions":[{"description":"Strategic impact on the overall success of functional or divisional operations. Develops and manages departmental budgets and business plans for projects for divisions. Identifies cross-functional resources needs and approves as needed. Directs operational activities on an ongoing daily basis, exercising tight cost control and maximizing price realization in the market place to realize maximum profit.","duration":"Jan 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Evoqua Water Technologies","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/evoqua-water-technologies"},{"company":"UniFirst Corporation","company_id":"unifirst-corporation","location":"Topeka, Kansas Area","positions":[{"description":"Location Manager for UniFirst Corp. in Topeka, Kansas. Full P&L resposibility for this location. Through a team of department managers, I\'am accountable for route sales and service, sales and marketing and office administration. Responsible for increasing revenues and profitability in this market while continuing to maintain excellent customer service.Customers are the focus of everything we do. UniFirst team partners are committed to exceeding the expectations of both internal and external customers ensuring that every customer becomes a \\"Customer for Life\\".","duration":"Dec 2003 Dec 2013 10 years 1 month","duration_short":"10 years 1 month","end_date":"Dec 2013","start_date":"Dec 2003","subtitle":"UniFirst Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/unifirst-corporation"},{"company":"Western Uniform","company_id":null,"location":"Olathe, Topeka, Salina, Kansas","positions":[{"description":"Responsible for all aspects of operations including the service and sales departments. Route sequencing and expense reduction as it directly related to operating a fleet in 3 markets were critical to growing and maintaining a profitable region for Western. Working with Service Managers in all locations as well the Regional Sales Manager, our goal was to grow the business 12% each year for the five years I was there and we succeeded every year. Complete route re-alignment was completed for all 3 locations in 6 months for an annual savings in fuel, vehicle expense and labor of 11%.","duration":"Dec 2003 Mar 2008 4 years 4 months","duration_short":"4 years 4 months","end_date":"Mar 2008","start_date":"Dec 2003","subtitle":"Western Uniform","title":"Regional Manager"}],"url":""}]', '["“Ted is a true inspiration for how one should lead a team to success. Ted helps his teams develop and implement systems that foster strong client relationships and generate trust between clients and both the sales and service teams. His service team outperforms the industry and internal competition because of his relentless pursuit of the highest level of service and accountability. The superior performance of his team is a direct reflection of everyone\'s desire to perform well for him. .”","“Through Ted\'s leadership, our Topeka location has emerged as one of our top servicing locations within our company. While Ted has a strong operational background, he has taken upon himself to learn more about the sales process within our organization which has allowed him to become an even better leader for the Topeka team. Even though Ted has over 20+ years experience in our industry, he\'s the type of person who is always willinng to be a \\"sponge\\" and continue learning. His \\"servant leader\\" style will continue to lead Topeka to success. He\'s a pleasure to work with.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage branch operations and maximize profitability in the environmental services industry. Today, the user is reaching out to the agent because they need assistance in optimizing production processes and improving team performance in their role as a production line lead in the healthcare sector.
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### Human: Agent: ['Diane Dransfield, MBA (she/her/hers)', 'I am a seasoned, proactive financial leader that works with utmost integrity. I am highly driven and passionate with proven results of process improvement, team building, project management and value-added financial analysis. I strive on building sound relationships with my business partners and team members. My expertise – Process Improvement, Critical Thinking, Budgeting, P&L Forecasting, Capital Forecasting, Financial Modeling, Training and Mentorship, Team Building, Strategic Planning, Financial Reporting, KPI Reporting (Key Performance Indicators), Prioritizing Workload My skills - Hyperion SmartView, Essbase, Hyperion Financial Management (HFM), Business Intelligence/Microstrategy/Insight, SAP, Ariba, Excel, Powerpoint', 'Manager, Finance and Accounting at KPMG US', 'KPMG US', '[{"company":"KPMG US","company_id":"kpmg-us","industry":"Financial Services","location":"Montvale, New Jersey, United States","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"KPMG US","title":"Manager, Finance and Accounting"}],"url":"https://www.linkedin.com/company/kpmg-us"},{"company":"Ralph Lauren","company_id":"ralph-lauren","location":null,"positions":[{"description":"","duration":"Oct 2017 Nov 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2020","start_date":"Oct 2017","subtitle":"Ralph Lauren","title":"Manager, Financial Planning and Analysis - Polo Ralph Lauren Factory Stores"},{"description":"","duration":"Jun 2010 Sep 2017 7 years 4 months","duration_short":"7 years 4 months","end_date":"Sep 2017","start_date":"Jun 2010","subtitle":"Ralph Lauren","title":"Senior Financial Analyst, Global Management Reporting"},{"description":"","duration":"Dec 2009 Jun 2010 7 months","duration_short":"7 months","end_date":"Jun 2010","start_date":"Dec 2009","subtitle":"Ralph Lauren","title":"Finance Contractor"}],"url":"https://www.linkedin.com/company/ralph-lauren"},{"company":"Toys R Us","company_id":"toysrus1","location":null,"positions":[{"description":"","duration":"Sep 2005 Jan 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2009","start_date":"Sep 2005","subtitle":"Toys R Us","title":"Manager, Financial Planning and Analysis - Merchandise Finance"},{"description":"","duration":"Mar 2005 Sep 2005 7 months","duration_short":"7 months","end_date":"Sep 2005","start_date":"Mar 2005","subtitle":"Toys\\"R\\"Us","title":"Senior Financial Analyst, Financial Planning and Analysis"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"Geneva Watch Group","company_id":"geneva-watch-group","location":"","positions":[{"description":"","duration":"Mar 2001 Feb 2005 4 years","duration_short":"4 years","end_date":"Feb 2005","start_date":"Mar 2001","subtitle":"Geneva Watch Group","title":"Project Manager / Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/geneva-watch-group"}]', '["Rochelle Mickens-Fleming “I filled in for Diane while she was on maternity leave and continued to work with her after she returned. Diane possesses deep analytical skills, has impeccable work ethic, and was very patient when teaching me the mechanics of preparing reports for senior management. Not only do I recommend Diane wholeheartedly for her expertise, but I would welcome the opportunity to work with her again.”","Brian Donohue “Diane is extremely effective at motivating those who work for her. She knows what is necessary to complete a project and delegates tasks efficiently, maintaining important communication and an appropriate hands-on involvement.”"]']
User: ['Matt Payne', 'Helping financial clients design and integrate industry leading software solutions alongside data and analytics to maximize profitability and manage risk.', 'Expert in integrating data and analytics with best in class software to make the right decision at the right time.', 'Experian', '[{"company":"Experian","company_id":"experian","industry":"Information Services","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Experian","title":"Senior Technical Account Manager - Strategic Accounts"},{"description":"Utilizes decades of experience in Operations, IT and Credit Risk to enable clients to effectively use data, analytics and decisioning software to achieve measurable results. Creativity and flexibly is crucial as no business is the same. Contact me at Matt.Payne@experian.com or 720-468-1816 if you have questions on how Experian can help you!","duration":"Apr 2020 Jan 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2022","start_date":"Apr 2020","subtitle":"Experian","title":"Account Management Director - Strategic Accounts"}],"url":"https://www.linkedin.com/company/experian"},{"company":"Alliance Data card services - Know More Sell More","company_id":"alliancedatacardservices","location":null,"positions":[{"description":"","duration":"Apr 2013 Apr 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Apr 2020","start_date":"Apr 2013","subtitle":"Alliance Data card services - Know More Sell More","title":"Senior Manager, Credit Management/Fraud System Implementations"},{"description":"","duration":"Jul 2012 Apr 2013 10 months","duration_short":"10 months","end_date":"Apr 2013","start_date":"Jul 2012","subtitle":"Alliance Data card services - Know More Sell More","title":"Lead Adaptive Control Analyst"},{"description":"","duration":"Oct 2011 Jul 2012 10 months","duration_short":"10 months","end_date":"Jul 2012","start_date":"Oct 2011","subtitle":"Alliance Data card services - Know More Sell More","title":"Systems Analyst Lead"},{"description":"","duration":"Jun 2003 Oct 2011 8 years 5 months","duration_short":"8 years 5 months","end_date":"Oct 2011","start_date":"Jun 2003","subtitle":"Alliance Data card services - Know More Sell More","title":"Business Systems Analyst III"},{"description":"","duration":"May 2002 Jun 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2003","start_date":"May 2002","subtitle":"Alliance Data card services - Know More Sell More","title":"Call center trainer"},{"description":"","duration":"Apr 1999 May 2002 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2002","start_date":"Apr 1999","subtitle":"Alliance Data card services - Know More Sell More","title":"New Accounts Representative"}],"url":"https://www.linkedin.com/company/alliancedatacardservices"},{"company":"Caesar Web Design","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Nov 2004 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2004","start_date":"Jan 2001","subtitle":"Caesar Web Design","title":"Co-Owner/Web Developer"}],"url":""}]', '["Mike Freiling “I coached Matt and his team at Alliance Data on designing and delivering business rule systems for credit line management and collections. Matt developed a strong grasp for the concepts and was able to take on architectural responsibilities in a very short period of time. Matt is a quick learner, an excellent communicator, and a delight to work with.”","Dawn Bitner “Matt is a very detailed oriented individual who has extensive knowledge of the credit industry and the technologies used in the industry. He has proven to be a very valuable resource on multiple projects and readily acts as the \'go to guy\' for assistance in understanding the interrelationships of the various systems he supports. He\'s truly an asset to any team, and always a pleasure to work with!”"]']### Assistant: The agent's job is to provide technical account management for strategic accounts, and today the user is reaching out to the agent because they need assistance in integrating data and analytics with industry-leading software solutions to maximize profitability and manage risk.
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### Human: Agent: ['Rosa E. Bakolis', 'Seasoned business professional with extensive corporate experience and excellent verbal/written communications skills. Fully bilingual in English and Spanish with domestic and international business experience, knowledgeable of the Latin America culture and its business practices. Professional with strong analytical and organizational skills, dedicated team player with highly advanced research skills and tough negotiator with strong problem solving skills. Detail-oriented and multitasked, known for driving projects with very good attention to details and with high customer satisfaction. Proven success demonstrated through continuous career progression. A solution provider who is self-motivated, extremely organized, and consistently completes assignments ahead of deadlines; responsible and willing to go above-and-beyond the call of duty to make sure the end result meets or exceeds expectations. Experienced in SAP and ORACLE applications. Exceptional management experience, with the ability to oversee and manage individuals while ensuring timely completion of project deadlines. Licensed broker for the Guayaquil – Ecuador Stock Exchange Market. Specialties: • Risk and Compliance management • Strategy and Planning • Data Privacy • Project Management • Process Management, Process Improvement • Oral and written communication • Problem-solving and research • Effective negotiator • Internal business reporting and analysis • Cross Functional experience leading teams from the US, Latin America, Asia Pacific and Canada • Fluent in English, Spanish and work knowledge of Portuguese', 'Global Risk Management | Strategy Consultant | Project Manager', 'Wells Fargo', '[{"company":"Wells Fargo","company_id":"wellsfargo","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Wells Fargo","title":"Strategy & Planning Consultant"},{"description":"","duration":"Aug 2019 Apr 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2021","start_date":"Aug 2019","subtitle":"Wells Fargo","title":"Business Risk & Control Assoc"},{"description":"","duration":"Jun 2018 Aug 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2019","start_date":"Jun 2018","subtitle":"Wells Fargo","title":"Operational Risk Consultant - International Risk"},{"description":"","duration":"Jan 2017 May 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2018","start_date":"Jan 2017","subtitle":"Wells Fargo","title":"Operational Risk Consultant - Enterprise Global Services (Ettain Group)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"SCOR","company_id":"scor","location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Aug 2011 Dec 2016 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2016","start_date":"Aug 2011","subtitle":"SCOR","title":"Senior Business Analyst/Project Manager - Latin America and Canada"}],"url":"https://www.linkedin.com/company/scor"},{"company":"Transamerica","company_id":"transamerica","location":null,"positions":[{"description":"","duration":"Aug 2008 Aug 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2011","start_date":"Aug 2008","subtitle":"Transamerica","title":"New Business Analyst - International"},{"description":"","duration":"Jan 2006 Jul 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2008","start_date":"Jan 2006","subtitle":"Transamerica","title":"International Contracts - Law Department"}],"url":"https://www.linkedin.com/company/transamerica"},{"company":"Antony Todd Inc","company_id":null,"location":"New York, NY","positions":[{"description":"","duration":"Feb 2001 Oct 2005 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2005","start_date":"Feb 2001","subtitle":"Antony Todd Inc","title":"Business/Office Manager - Executive Assistant"}],"url":""},{"company":"Little Friend Group Day Care Inc","company_id":null,"location":"Deer Park, NY","positions":[{"description":"","duration":"Sep 1999 Dec 2000 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2000","start_date":"Sep 1999","subtitle":"Little Friend Group Day Care Inc","title":"Office Consultant"}],"url":""},{"company":"Transbursatil Stock House","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1998 Apr 1999 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 1999","start_date":"Apr 1998","subtitle":"Transbursatil Stock House","title":"Stock Broker (Certified Broker)"}],"url":""},{"company":"Financorp Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1993 Apr 1999 6 years 1 month","duration_short":"6 years 1 month","end_date":"Apr 1999","start_date":"Apr 1993","subtitle":"Financorp Bank","title":"Trader/Investment - Analyst"}],"url":""}]', '["Pooja Gautam “I worked with Rosa in the same team for over two years and must admit she is very supportive, motivating, adaptable, and efficient when working under pressure. She is an expert and knowledgeable in her profession, and the way she treats clients is truly impressive. Her firm demeanour and attitude to resolving any conflicts at work are admired. I am privileged to work and learn with such an accomplished individual. ”","Terry Feeney “Rosa has been a valuable member of the Diversity Council at SCOR for many years. I recruited her to join this group as she has impressive event organizational skills and is detail oriented. She works well independently contacting caterers and researching a topic for a specific country she has chosen for our most important annual event - our International Festival. She volunteered to jump-start our Women\'s Group, contacting a senior manager to speak about her career and personal life during a Coffee Break that she organized. Rosa is a pleasure to work with and is an excellent team player.”"]']
User: ['Aparna Amarneethi', 'I am an a senior at Reedy highschool aspire to make the impact in business technologies. I own my business in digital marketing and process the necessary skills to thrive within a professional enviorment. I strive to exemplify qualities of good character and business acumen.', 'Effective Agency Owner, Senior Reedy High School student with passion to be in the Management Information System field', 'Effective Agency', '[{"company":"Effective Agency","company_id":null,"location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Effective Agency","title":"Chief Executive Officer"}],"url":""}]', '["Bill Bowman “Aparna is a pleasure to work with, very knowledgeable, and professional. She provided us with valuable follow through that helped us stay on track with our project. While she has been assisting us with web analytics for Healthy Transformation Nation, we have benefited from a greatly improved web presence and measurable subscriber growth. ”","Eshan I. “Aparna is an excellent hard worker. When stress levels where high, she powered through. These qualities are vital to an entrepreneur. Aparna is also a friendly person. She provides motivation and thinks positively. For example, when I presented my business for the FIRST time at Business Bootcamp, she gave me the motivation to give a great presentation. And it worked. ”"]']### Assistant: The agent's job is to provide consulting services in the field of Management Information Systems. Today, the agent is reaching out to the user because they need assistance in optimizing their digital marketing strategies for their business.
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### Human: Agent: ['Joh Hoskin', "Generalist Software Engineer with more than ten years of commercial experience across all facets of software development. Currently on a tour-of-duty in management.Shipping fast, reliable and observable software that delights users and 'just works' is what fires me up.During my career I have successfully delivered quality software solutions in a wide range of problem domains including Medical Devices, Big Data, Financial Services and Manufacturing.I have extensive experience as a team lead and technical project manager on high-pressure projects. My leadership style involves fostering a culture of continuous improvement, ownership and technical excellence while balancing the needs and desires of individuals with commercial pressure and critical deadlines.", 'Engineering Manager at RapidAI', 'RapidAI', '[{"company":"RapidAI","company_id":"rapid-ai","industry":"Medical Devices","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"RapidAI","title":"Engineering Manager"},{"description":"","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"RapidAI","title":"Principal Software Engineer"},{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"RapidAI","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/rapid-ai"},{"company":"Envoy Advanced Technologies","company_id":"envoy-advanced-technologies","location":"Sydney, Australia","positions":[{"description":"Envoy is a boutique software consultancy targeting the Australian Enterprise market. In my time at Envoy I successfully delivered software solutions for clients across a wide range of industries, and gained experience with many different technologies and platforms.Notable projects include the following.As Team Lead, implemented a cloud-based big data processing pipeline and data warehouse, processing up to 100 million messages per dayTechnologies used: AWS Lambda, AWS Kinesis, AWS Redshift, Apache SparkAs Team Lead, implemented a secure and robust system for generating and distributing cryptographic keys to medical devices during manufacturing.Technologies used: AngularJS, C#, postgreSQL, SQL Server, PKCS#11 (HSM integration), WinRTAs Team Lead, implemented a web-based system to process and monitor millions of messages across multiple stock exchanges in near real-timeTechnologies used: Go (golang), postgreSQL, AngularJS, nodeJS, dockerAs a Senior Developer, implemented numerous complex features on a multi-year project to deliver a sophisticated financial modeling tool for a large beef cattle producer.Technologies used: C#, ASP.NET MVC, SQL Server","duration":"Oct 2011 Jan 2019 7 years 4 months","duration_short":"7 years 4 months","end_date":"Jan 2019","start_date":"Oct 2011","subtitle":"Envoy Advanced Technologies","title":"Senior Developer"}],"url":"https://www.linkedin.com/company/envoy-advanced-technologies"},{"company":"CommSec","company_id":"commsec","location":"Sydney, Australia","positions":[{"description":"Framework team lead for a large project spanning multiple years, successfully delivering a white-label securities trading system for one of the worlds largest banks.- Stewardship of the web framework used by up to 30 developers.- Daily consultation with Development, UX, DBAs and Operation teams to ensure successful delivery of end-to-end features on a frequent release schedule.- Developed and implemented training for offshore development teams.- Attended to occasional high severity production issues, involving database query tuning, heap analysis etc.- Technical recruiting/interviewing- Mentoring of junior developers","duration":"May 2008 Oct 2011 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 2011","start_date":"May 2008","subtitle":"CommSec","title":"Development Specialist"}],"url":"https://www.linkedin.com/company/commsec"},{"company":"Deloitte Touche Tohmatsu","company_id":"deloitte","location":"Sydney, Australia","positions":[{"description":"Software Development position in the firm\'s internal IT department.In this role I implemented a large variety of data integration solutions, primarily using C#, Microsoft SQL Server and Microsoft Biztalk. Software Development position in the firm\'s internal IT department.In this role I implemented a large variety of data integration solutions, primarily using C#, Microsoft SQL Server and Microsoft Biztalk.","duration":"Nov 2005 Apr 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2008","start_date":"Nov 2005","subtitle":"Deloitte Touche Tohmatsu","title":"Application Developer"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Canary Data Solutions","company_id":"canary-data-solutions","location":"Auckland, New Zealand","positions":[{"description":"","duration":"Dec 2002 Oct 2005 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2005","start_date":"Dec 2002","subtitle":"Canary Data Solutions","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/canary-data-solutions"}]', '["Rod Howarth “Joh is a skilled software engineer and a great leader. At Envoy we worked together on a number of complex projects with tight deadlines and thanks in large part to Joh\'s contributions we were able to deliver high quality outcomes. Our customers always found him to be a pleasure to interact with and his pragmatism and level head were a great inspiration for the rest of the team. There were many of us in the company that would regularly come to Joh for his perspective on projects we were leading or technical problems we were having. As an engineer Joh is great at delivering readable, high quality code and is adept at learning new technologies. A great example of this was his work as the team lead on a large project for a new client which needed to run in a Linux based environment. Despite the company having very little expertise outside of .NET/Windows environments Joh was able to successfully deliver the project utilizing Golang, NodeJS and Docker. Joh is a pleasure to work with will undoubtedly have a positive impact on any team he joins. ”","Alex Salamakha “I\'ve worked with Joh on a number of projects at CommSec. As an architect I tend to know the entire development team and Joh was a clear stand out - bright, hardworking, getting things done attitude, passionate about software development and, hence, well respected among peers and management. I\'d offer him a job on my team without hesitation.”"]']
User: ['Ellen Sommerlad Bednar', 'As a respected and influential Marketing colleague for over 20 years in the medical device industry, I have done all facets of both upstream and downstream product management to collaborate with physicians to get revolutionary products into their hands for the safety and optimal clinical outcomes of their patients. Nothing has been more rewarding and humbling than to see my [lifelong nurse] mother and great-aunt get treated with products I directly worked on, both in the cardiovascular and structural heart spaces.', 'Talent Development Manager, UroPH Marketing', 'Boston Scientific', '[{"company":"Boston Scientific","company_id":"boston-scientific","industry":"Medical Equipment Manufacturing","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Boston Scientific","title":"Talent Development Manager, UroPH Marketing"}],"url":"https://www.linkedin.com/company/boston-scientific"},{"company":"Flowonix Medical","company_id":"flowonix-medical","location":"New York City Metropolitan Area","positions":[{"description":"All departmental marketing activities related to the company’s programmable pump for Intrathecal Drug Delivery (ITDD) in the treatment of Chronic Pain, Cancer, and Spasticity All departmental marketing activities related to the company’s programmable pump for Intrathecal Drug Delivery (ITDD) in the treatment of Chronic Pain, Cancer, and Spasticity","duration":"Jul 2020 Jun 2021 1 year","duration_short":"1 year","end_date":"Jun 2021","start_date":"Jul 2020","subtitle":"Flowonix Medical","title":"Senior Director of Marketing"}],"url":"https://www.linkedin.com/company/flowonix-medical"},{"company":"Medtronic","company_id":"medtronic","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Global upstream & downstream marketing activities related to the company\'s line of Professional Continuous Glucose Monitoring (CGM) products for Type 2 Diabetes treatment planning Global upstream & downstream marketing activities related to the company\'s line of Professional Continuous Glucose Monitoring (CGM) products for Type 2 Diabetes treatment planning","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Medtronic","title":"Principal Product Manager, Non-Intensive Diabetes Therapies"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"Integer Holdings Corporation","company_id":"integer-holdings","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Global upstream marketing activities related to the company\'s line of guidewire and catheter products for Transcatheter Aortic Valve Replacement (TAVR) procedures Global upstream marketing activities related to the company\'s line of guidewire and catheter products for Transcatheter Aortic Valve Replacement (TAVR) procedures","duration":"Dec 2011 Aug 2019 7 years 9 months","duration_short":"7 years 9 months","end_date":"Aug 2019","start_date":"Dec 2011","subtitle":"Integer Holdings Corporation","title":"Senior Product Manager, Cardiovascular & Structural Heart"}],"url":"https://www.linkedin.com/company/integer-holdings"},{"company":"Integra LifeSciences","company_id":"integra-lifesciences","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Responsible for the Minimally Invasive Surgery (MIS) instrumentation used in general surgery, most notably for laparoscopic Cholecystectomy procedures Responsible for the Minimally Invasive Surgery (MIS) instrumentation used in general surgery, most notably for laparoscopic Cholecystectomy procedures","duration":"Nov 2009 Nov 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2011","start_date":"Nov 2009","subtitle":"Integra LifeSciences","title":"Senior Product Manager, Minimally Invasive Surgery"}],"url":"https://www.linkedin.com/company/integra-lifesciences"},{"company":"Medtronic","company_id":"medtronic","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Global downstream marketing activities for bioprosthetic valve products for Surgical Aortic Valve Replacement (SAVR) & Surgical Mitral Valve Replacement (SMVR) procedures Global downstream marketing activities for bioprosthetic valve products for Surgical Aortic Valve Replacement (SAVR) & Surgical Mitral Valve Replacement (SMVR) procedures","duration":"Apr 2007 Nov 2009 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2009","start_date":"Apr 2007","subtitle":"Medtronic","title":"Product Manager, Heart Valves"}],"url":"https://www.linkedin.com/company/medtronic"}]', '["Emily Spende, MBA “I find Ellen to be highly collaborative and open to new ideas. She is data-driven in her approach and decision making, and mixes that well with following her intuition and consulting with trusted colleagues and advisors.”","Anil Mankodi “Ellen is a strong marketing team member, enjoying excellent customer rapport given her outstanding customer focus and communication skills. With her quick grasp she established key KOL relationships in a very short time. She is very effective in planning and implementing strategies through teamwork and engagement. ”"]']### Assistant: The agent's job is to develop software solutions for medical devices, while the user is reaching out to the agent because they need assistance in marketing medical device products for optimal clinical outcomes.
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### Human: Agent: ['James Grana', 'Seasoned and goal-oriented manager with demonstrated success leading program development and management to support business objectives for both military and civilian organizations. Mentor and lead cross-functional teams, including supervisors, technical experts, and business resources; ensure consistent alignment of processes and functions with overall objectives and goals. Hold accountability for budget administration, procurement planning, and cost saving measures. Offer international experience with a natural curiosity and respect for different customs and cultures.Specialties: Operations ManagementProgram ManagementLogistics Planning & CoordinationStrategic Planning & ExecutionProject Management Leadership', 'GIS Supervisor', 'PG&E', '[{"company":"PG&E","company_id":"pacific-gas-and-electric-company","industry":"Utilities","location":"","positions":[{"description":"","duration":"Feb 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Feb 2012","subtitle":"PG&E","title":"GIS Supervisor MAOP Validation Project"}],"url":"https://www.linkedin.com/company/pacific-gas-and-electric-company"},{"company":"US Army Reserves","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Feb 2012","subtitle":"US Army Reserves","title":"OPS NCO"}],"url":""},{"company":"US Army, Special Operations Command Europe","company_id":null,"location":"Stuttgart Area, Germany","positions":[{"description":"Hold responsibility for planning, coordinating, and executing support activities for joint operations encompassing multiple branches. Act as key advisor to executive leadership to ensure technical and administrative policies align with overall objectives. Serve as project lead and logistics liaison managing complex planning to synchronize teams, equipment, and transportation for a wide array of exercises and real-world incidents and missions.","duration":"May 2005 Jan 2012 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jan 2012","start_date":"May 2005","subtitle":"US Army, Special Operations Command Europe","title":"Operations Manager / Plans & Operations"}],"url":""},{"company":"Etak / Tele Atlas","company_id":"tele-atlas","location":"Redwood City, CA","positions":[{"description":"Led cross-functional team handling analysis, acquisition, validation, and integration of raster-based resources for updated geographic database. Forecasted and managed $2M budget representing one of the largest cost centers companywide; identified cost saving measures to minimize expenses. Oversaw data source library, including cataloging, archiving, and coordinating access by colleagues.","duration":"Sep 1998 Apr 2005 6 years 8 months","duration_short":"6 years 8 months","end_date":"Apr 2005","start_date":"Sep 1998","subtitle":"Etak / Tele Atlas","title":"Information Resources Manager, Database Operations"}],"url":"https://www.linkedin.com/company/tele-atlas"}]', '["“I have worked with Jim Grana and know him to be a highly intelligent, absolutely committed and hard working individual who constantly seeks to do the right things for the right reasons all the time. He will do very well in any environment and make a significant contribution wherever he is called upon to serve either in uniform or as a civilian. Outstanding performer with unlimited potential. Fred Jones”","“Jim is thoughtful, thorough and completely reliable. He has patience for details and a gift for organization which means he can develop plans that allow his teams to work efficiently and effectively. And most importantly, as deadlines near and stress builds, Jim can always be counted on to keep a cool head and calm demeanor, which serves to improve the entire teams performance. I highly recommend him.”"]']
User: ['Mandi Roach', 'A chameleon of the work force, possessing an eclectic blend of industries and experiences give me the unique ability to quickly adapt to your organization and add value --> Self-starter with strong leadership skills and a positive attitude; Effective organizational strategist and communicator; Attentive to details; Proactive decision maker; Dedicated work ethic; Eagerly pursues challenges and contributes as needed; Technologically savvy; Creative problem solver; Maintains great vendor/client/co-worker interpersonal relationships.', 'Sr. Assoc. Project Manager at McKesson', 'McKesson', '[{"company":"McKesson","company_id":"mckesson","industry":"Hospital & Health Care","location":null,"positions":[{"description":"- Liaise between clients, writers, designers and operations, facilitating coordination and completion of tasks across teams while maintaining relationships. - Manage projects against scope. Identifying potential issues and adjusting as business needs changes.- Forecast and plan business needs to support resources.- Build, maintain, prioritize and adjust timelines to ensure successful and timely delivery of marketing projects.- Regularly evaluate and communicate status of ongoing projects.- Provide and maintain documentation of all projects.","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"McKesson","title":"Sr. Assoc. Project Manager - Digital Marketing"},{"description":"Sales Operations Analyst for Business Development - Commercial Data & Real-World EvidenceJuly 2015 - current-Drafting of proposals, master agreements, CDA/NDA, renewals and/or amendments for educational clinical services, informatics data and/or real-world evidence purchased by drug manufacturers, cross-referencing with key stakeholders such as Exec Leadership, Operations, Finance, Legal, Compliance and Program Managers-Responsible for commercial contract issues, negotiations and /or administration of agreements (i.e. renewals, new business, and amendments) -Verifies all aspects of an opportunity, to ensure conformance with company policy, maintaining a high level of customer satisfaction and responsiveness. -Anticipates problems and initiates actions to ensure customer needs are processed efficiently. -Developed and maintained key performance, operational, and sales metrics for business development-Created all ad-hoc reports pertaining to sales information for executive staffKey achievements:-Developed and implemented an improved proposal process, inclusive of key stakeholders buy-in, to reduce proposal turnaround times from 15+ days down to 7-10 business days.-Built cross-functional relationships to enhance sales channels and overall organizational performance (Business Dev, Exec Leadership, Finance, Operations, Legal, Tax, Risk Management and A/R)-Conceptualized and implemented an improved method of email communication between Sales Ops office and key stakeholders, alleviating bottle-necks and/or missing emails-Assisted with design of new, more effective SalesForce instance, improving pipeline accuracy by 30%.-Integral involvement in training new employees on business processes and account knowledge. -Workflow improvement and data transparency by analyzing and identifying gaps in efficiency-Managed and coordinated content of training manual - an overview of the products, and processes*FY19 nominee for the Culture of Excellence Award","duration":"Aug 2015 Jan 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 2020","start_date":"Aug 2015","subtitle":"McKesson","title":"Sales Operations Analyst / Business Development - Commercial Data & Real-World Evidence"},{"description":"Sr. Executive Assistant to Exec. Sr. VP Sales & Operations; Nat’l VP Sales; Sr. VP Strategy & Marketing and Sr. VP Regional OperationsSeptember 2008 - July 2015• Responsible for administrative support to Executive Leadership Team member and sales staff • Managed complex calendars, scheduling and coordination of meetings• Coordinated multi-destination travel and associated expense reporting• Prepare presentations and reports for executive management team• Responsible for the complete logistical management of leadership/employee meetings, weekly calls, monthly and quarterly operating review meetings, trainings, team building events, corporate retreats, holiday parties, employee appreciations, etc• Play key role on numerous projects adjacent to standard administrative duties• Heavy coordination with HR; from interview scheduling to on-boarding new employees• Proven ability to handle highly-confidential informationKey accomplishments:-Provided backup support to other departments, often admired and recognized by executive leadership for quick-thinking and problem solving.-Organized the organization\'s annual retreat, including flights, accommodations, and itineraries for more than 30 attendees.-Performed weekly proofreading of executive materials. Cut errors by 45%.-Co-led an initiative to centralize a database for easy retrieval of information by assistants company-wide.-Motivated colleagues by encouraging teamwork, rewarding positive behavior, and promoting optimism.*FY11 Recipient of Shared Values Award","duration":"Sep 2008 Aug 2015 7 years","duration_short":"7 years","end_date":"Aug 2015","start_date":"Sep 2008","subtitle":"McKesson Specialty Health","title":"Sr. Executive Assistant to EVP Sales & Operations; Nat’l VP Sales; Sr. VP Strategy & Market"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"Mandi Roach Photography","company_id":null,"location":"The Woodlands, TX","positions":[{"description":"Families, seniors, wedding, and lifestyle photography.","duration":"Feb 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Mandi Roach Photography","title":"Owner / Freelance Photographer"}],"url":""},{"company":"All My Happy Endings blog","company_id":null,"location":"The Woodlands, TX","positions":[{"description":"• Developed and lead social media programs to build awareness• Evaluated social media trends and worked towards imploring appropriate strategies• Maintained interaction with clients and prospects through different avenues• Developed strategic and innovative methods of engaging fans and clients• Prepared and edited publications for social media websites• Developed unique and compelling content for websites and social pages• Identified opportunities for the company to expand its marketing efforts through social media• Collaborated with cross-functional teams in order to develop social media marketing and communications strategies• Monitored pages for opportunities to optimize visibility and traffic• Built meaningful connections between pictures and content","duration":"Nov 2011 Jul 2017 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jul 2017","start_date":"Nov 2011","subtitle":"All My Happy Endings blog","title":"Digital Marketing/SEO Specialist"}],"url":""},{"company":"IPI, Inc.","company_id":null,"location":"Houston, TX","positions":[{"description":"A marketing and event services company that specializes in photography for the PGA, LPGA, Celebrity and Champions Tours.• Provide financial support to President and CEO• Supervised 1-2 data entry personnel• A/R, A/P, posting cash receipts, deposits, seasonal 1099 payroll, 401K reports, bank reconciliations, numerous state sales tax; P&L and balance sheet reports, deferred income tie out, prepare journal entries, posting, and general ledgers• Liaison between staff and third party administrators for 401k, insurance and all other benefits• Ensure that franchisees are compliant with policies and procedures• Human Resources includes setup of new employees and 1099 contractors","duration":"Jan 2007 Sep 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2008","start_date":"Jan 2007","subtitle":"IPI, Inc.","title":"Senior Accounting Manager"}],"url":""},{"company":"Analytik Jena, USA","company_id":null,"location":"Spring, TX","positions":[{"description":"• Marketing support through personal customer contacts via direct mail and phone • Research and assist in the development of strategic plans • Support and help organize special events and trade shows• Develop media and contact lists through ACT! database software• Assemble materials for client presentations • Assist with the execution of communications strategies • Support projects as directed by the account and project managers","duration":"Aug 2006 Jan 2007 6 months","duration_short":"6 months","end_date":"Jan 2007","start_date":"Aug 2006","subtitle":"Analytik Jena, USA","title":"Sales and Marketing Coordinator"}],"url":""},{"company":"HP","company_id":"hp","location":"Houston, TX","positions":[{"description":"","duration":"Jan 2003 Jun 2004 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2004","start_date":"Jan 2003","subtitle":"HP","title":"Account Administrator"}],"url":"https://www.linkedin.com/company/hp"},{"company":"Compaq Computer Corporation","company_id":"hewlett-packard-enterprise","location":"Houston, TX","positions":[{"description":"• Constructed sales contracts between outside vendors and Compaq, the new HP• Tracked and logged all account receivables and related billings for used and/or obsolete assets• Provided confidential financial analysis and reporting for leadership• Event planning including signage, staging, coordinating volunteers, catering, etc.• Other duties include, but not limited to: purchase orders, maintaining vendor library, scheduling meetings, travel arrangements, collections, etc.","duration":"Sep 1997 Jan 2003 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jan 2003","start_date":"Sep 1997","subtitle":"Compaq Computer Corporation","title":"Account Administrator"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Altieri & Wise, CPA","company_id":null,"location":"Houston, TX","positions":[{"description":"","duration":"Dec 1996 Jul 1997 8 months","duration_short":"8 months","end_date":"Jul 1997","start_date":"Dec 1996","subtitle":"Altieri & Wise, CPA","title":"Accounting Specialist"}],"url":""}]', '["“Mandi is a stellar colleague. She manages half of all new and continuing sales opportunities from an operations perspective for our group. In that capacity, Mandi is always professional, thoughtful in working through challenges, accurate in her output, and importantly, timely in her turnaround.”","“Mandi is one of the most effective administrators I\'ve come in contact with over the course of my career. She reported to me directly for almost 2 years, and in addition to being a wonderful person, she is simply a tremendous worker. Mandi is very intelligent, process-oriented, and gives 100% to any task or project she is a part of. If the opportunity to have Mandi on my team ever presents itself again, I will quickly take advantage of it.”"]']### Assistant: The agent's job is to coordinate marketing projects and maintain relationships with clients, and today, the agent is reaching out to the user because they need assistance in managing complex calendars and coordinating meetings for the marketing projects.
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### Human: Agent: ['Anne Coleman, CSM', '[INFP] Experience in supporting business teams through defining a shared vision and pragmatic goals, identifying and analyzing components related to achieving change, and utilizing a systemic approach to implement and track success of transformation efforts.', 'Director of Digital Marketing & Talent Acquisition, IT Project Manager at Aston Technologies, Inc.', 'Aston Technologies, Inc.', '[{"company":"Aston Technologies, Inc.","company_id":"astontechnologies","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Aston Technologies, Inc.","title":"Director of Digital Marketing & Talent Acquisition, IT Project Manager"},{"description":"","duration":"Aug 2018 Apr 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2021","start_date":"Aug 2018","subtitle":"Aston Technologies, Inc.","title":"Program Manager"},{"description":"","duration":"2018 Aug 2018 less than a year","duration_short":"less than a year","end_date":"Aug 2018","start_date":"2018","subtitle":"Aston Technologies, Inc.","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/astontechnologies"},{"company":"Meridian Services","company_id":"meridian-services","location":"","positions":[{"description":"","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Meridian Services","title":"Hennepin County Contracted CADI Case Manager"}],"url":"https://www.linkedin.com/company/meridian-services"}]', '["Melissa Hofstede “Anne does an excellent job being a cadi case manager. She is a wonderful advocate for the people she works with. She has had some very challenging situations and has kept calm and maintain focus on what is most important for her client. She is always onto of her paperwork and her peers look to her for advice. She always have a very positive attitude and great leadership skills. ”","Birgitte Eppel “I supervised Anne during her internship at Park Avenue Center. Anne was an incredibly conscientious and skilled member of the treatment team. She skillfully navigated a challenging internship in a fast-paced treatment environment working with a population facing many barriers. Not only is Anne an excellent clinician with a passion for helping others, she is also a pleasure to work with, and I have the utmost confidence in her. ”"]']
User: ['Angela Martin-Copeland', 'IT Professional with expertise in training, software troubleshooting, service desk leadership, documentation development, software analysis and quality assurance testing. Strengths include root cause analysis, team development and various software testing capabilities. Excellent written, oral communication, time management and organizational skills. Experienced and extremely effective in problem management coordination which means I interacted with a host of departmental groups to organize, implement and or resolve application issues.', 'IT Systems Analyst Specialist at BB&T', 'BB&T', '[{"company":"BB&T","company_id":"bb&t","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Jan 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"BB&T","title":"IS Systems Specialist - Banking Officer"}],"url":"https://www.linkedin.com/company/bb&t"},{"company":"Wellsfargo","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2013 Jan 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2014","start_date":"Jan 2013","subtitle":"Wellsfargo","title":"Systems QA Analyst III (Contractor)"}],"url":""},{"company":"Targacept, Inc.","company_id":"targacept-inc.","location":"","positions":[{"description":"","duration":"Dec 2011 Apr 2012 5 months","duration_short":"5 months","end_date":"Apr 2012","start_date":"Dec 2011","subtitle":"Targacept, Inc.","title":"Application Support Analyst (Contractor)"}],"url":"https://www.linkedin.com/company/targacept-inc."},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Winston-Salem, NC","positions":[{"description":"","duration":"Jun 2010 Dec 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2011","start_date":"Jun 2010","subtitle":"Wells Fargo","title":"Systems QA Analyst III (Contractor)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Aon Hewitt","company_id":"aon","location":"Winston-Salem, NC","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Aon Hewitt","title":"Benefit Analyst/Programmer"}],"url":"https://www.linkedin.com/company/aon"},{"company":"United Baptist Church","company_id":null,"location":"Winston-Salem, NC","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"United Baptist Church","title":"Administrator (Part-time)"}],"url":""},{"company":"Aon Consulting","company_id":"aon","location":null,"positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Aon Consulting","title":"National Problem Management Coordinator"},{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Aon Consulting","title":"IT Helpdesk Team Leader"},{"description":"","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Aon Consulting","title":"Helpdesk Analyst"}],"url":"https://www.linkedin.com/company/aon"},{"company":"Silas Creek Retail","company_id":null,"location":"Winston-Salem, NC","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Silas Creek Retail","title":"Point of Sales Coordinator"}],"url":""},{"company":"Krispy Kreme","company_id":"krispy-kreme","location":"Winston-Salem, NC","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Krispy Kreme","title":"Business Analyst/Programmer"}],"url":"https://www.linkedin.com/company/krispy-kreme"}]', '["“I had the pleasure of training with and working in a team of Configuration Analyst at AON Consulting with Angela. Angela’s commitment of service and teamwork is exemplary. We worked on a complex benefit structure for a major client together and she helped make the standardization process a success for Total Benefit Solutions(TBS). She has an excellent ability to adapt to change and learn emerging technologies needed for business sustainability. She has a natural ability to communicate with a diverse workforce and understand business requirements and communicate these needs to IT, third party vendors and other stakeholders. Her leadership qualities make her an asset to any team. Her education, experience, and natural abilities have given her an excellent balance of Information Technology and Business skills necessary for overall strategic success.”","“Anglea is the most skilled IT analyst I have encountered. Her abiltity to learn a product, convey messages to her customers and document the environment are unmatched. She thinks on her feet and provides thoughtful and insightful solutions to problems that may arise. She leads by example and people are willing to listen and follow her. I highly recommend her.”"]']### Assistant: The agent's job is to support business teams through defining a shared vision and pragmatic goals, and today, the agent is reaching out to the user because they need assistance in software troubleshooting and quality assurance testing for a new project.
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### Human: Agent: ['Arielle L. Alvarez', 'I am a Syracuse University graduate that has been working as an Underwriter in Travelers’ Middle Market- Commercial Accounts business unit since 2015. My objectives are to write and retain profitable business with Agents and Brokers while engaging in collaborative discussions to meet Enterprise goals.', 'Middle Market Underwriter at Travelers', 'Travelers', '[{"company":"Travelers","company_id":"travelers","industry":"Insurance","location":null,"positions":[{"description":"This role entails detailed individual account underwriting, agent/agency relations, sales skills, negotiations, and working as a team member to reach and surpass goals. •Coach and mentor underwriters during their first year in the Travelers underwriting program.•Skillfully negotiate pricing and coverage with agents and brokers.•Relationship management with internal and external parties.•Conduct an analysis of commercial insurance applications by evaluating exposures and controls for all Property and Casualty lines of insurance•Determine adequate and appropriate pricing to win or retain the account•Coordinate and collaborate with Senior Management and various Travelers’ services to provide quality insurance products to our clients•Establish and maintain relevant relationships with agents/agencies through the use of sales and interpersonal skills to achieve quantifiable results•Manage account workflow with Account Managers by both delegating responsibilities and collaborating on opportunities within given time-frames","duration":"Apr 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Travelers","title":"Account Executive"},{"description":"","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"Travelers","title":"Associate Account Executive: Commercial Accounts"},{"description":"","duration":"Jan 2015 Jan 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2017","start_date":"Jan 2015","subtitle":"Travelers","title":"Associate Account Executive: Commercial Accounts"},{"description":"","duration":"Jan 2013 Jan 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2015","start_date":"Jan 2013","subtitle":"The Travelers Companies Inc","title":"Licensing Specialist"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"Crumbie Law Group, LLC","company_id":"crumbie-law-group","location":"Hartford, Connecticut Area","positions":[{"description":"","duration":"Jun 2011 Dec 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2012","start_date":"Jun 2011","subtitle":"Crumbie Law Group, LLC","title":"Business Development Analyst"}],"url":"https://www.linkedin.com/company/crumbie-law-group"},{"company":"Syracuse University","company_id":"syracuse-university","location":null,"positions":[{"description":"","duration":"Aug 2008 May 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2011","start_date":"Aug 2008","subtitle":"Syracuse University","title":"Resident Advisor"},{"description":"","duration":"Oct 2008 May 2009 8 months","duration_short":"8 months","end_date":"May 2009","start_date":"Oct 2008","subtitle":"Syracuse University","title":"Student Peer Advisor"}],"url":"https://www.linkedin.com/company/syracuse-university"},{"company":"Syracuse University, College of Arts & Sciences, Advising & Academic Support Office","company_id":null,"location":"Syracuse, New York Area","positions":[{"description":"","duration":"Sep 2007 May 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2011","start_date":"Sep 2007","subtitle":"Syracuse University, College of Arts & Sciences, Advising & Academic Support Office","title":"Office Assistant"}],"url":""},{"company":"CenterState CEO, Chamber of Commerce","company_id":"centerstate-corporation-for-economic-opportunity","location":"Syracuse, New York Area","positions":[{"description":"","duration":"Sep 2010 Dec 2010 4 months","duration_short":"4 months","end_date":"Dec 2010","start_date":"Sep 2010","subtitle":"CenterState CEO, Chamber of Commerce","title":"Intern"}],"url":"https://www.linkedin.com/company/centerstate-corporation-for-economic-opportunity"},{"company":"Fulbright Commission in Madrid","company_id":null,"location":"Madrid, Spain","positions":[{"description":"","duration":"Jun 2010 Jul 2010 2 months","duration_short":"2 months","end_date":"Jul 2010","start_date":"Jun 2010","subtitle":"Fulbright Commission in Madrid","title":"Intern"}],"url":""},{"company":"Crumbie Law Group","company_id":"crumbie-law-group","location":"Hartford, Connecticut Area","positions":[{"description":"","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"Crumbie Law Group","title":"Intern"}],"url":"https://www.linkedin.com/company/crumbie-law-group"}]', '["Alex Buyniski, CPCU “I have worked with Arielle since she began her career in underwriting and have seen her grow and flourish in the role. Arielle has an incredibly strong work ethic and is always looking to learn more and take on additional challenges to further her underwriting and sales acumen. Arielle challenges herself on constantly improving her results and being the go-to market for her producers and customers. Arielle works successfully in leadership situations where she often brings a team together to land a deal. I would highly recommend Arielle for roles and projects of increasing responsibilities so she continues to grow and develop as an insurance professional. ”","Henri Alexandre “Arielle is very detail oriented and she interacts well with her co-workers. Her communication skills both written and oral are of the highest quality. Arielle takes pride in her work, has an excellent attitude, and is motivated to excel. She is able to handle a heavy workload without complaint. She has worked late into the night to assure that projects are completed in a timely manner. I consider her absolutely reliable and dependable and she is of the highest integrity and discretion.”"]']
User: ['Carolynn Martin', 'Specialties: Cisco Unified Call Manager, Cisco Unity', 'IT Ninja', 'Wood County Information Systems', '[{"company":"Wood County Information Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Wood County Information Systems","title":"Technician"}],"url":""},{"company":"Mid-State Technical College","company_id":"mid-state-technical-college","location":"Wisconsin Rapids, Wisconsin","positions":[{"description":"Information Technology Information Technology","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"Mid-State Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/mid-state-technical-college"},{"company":"DDT Custom Tool & Mfg. Inc.","company_id":null,"location":"Mosinee, WI","positions":[{"description":"","duration":"Nov 2011 Jul 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2015","start_date":"Nov 2011","subtitle":"DDT Custom Tool & Mfg. Inc.","title":"Production Manager, Machinist"}],"url":""},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":null,"positions":[{"description":"","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Senior Associate, Voice Communication Specialist"},{"description":"Perform network management skills, hardware and software support. Maintain the firm wide Cisco IPT system for all 43 sites across the country. Including setting up new sites and de-merging sites, adding and removing users and manage the firm wide Cisco Unity voicemail system. I created the documentation and conducted the training for all sites and users for the new phone system. Created and maintained the firm wide Service Desk. Created the standards for our hardware catalog, working with vendors to get the best pricing. Take care of all of the firm wide equipment purchasing for technology. I also worked with our telecom vendors for the phone lines in all of our offices. I am also in charge of ordering and working with our cell phone vendors to order all of the company cell phones. I have worked as our regional support tech taking care of 13 offices for general support issues, hardware break/fix issues and setting up new equipment","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Sr. Associate, Voice Communication Specialist"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Earth Tech","company_id":"earth-tech","location":"","positions":[{"description":"","duration":"May 2001 Feb 2002 10 months","duration_short":"10 months","end_date":"Feb 2002","start_date":"May 2001","subtitle":"Earth Tech","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/earth-tech"}]', '["Kevin Murtha “As a Project Manager, I had Carolynn on several high profile, critical project teams. Carolynn\'s technical expertise and work experience helped make these projects successful. She actively participated in helping resolve critical issues and could be counted on to complete her tasks with minimal direction. I would gladly work with Carolynn again.”","Russell Gibson “Carolynn Martin is a dedicated professional who manages her projects using a systemic approach paying close attention to detail. Having worked with Carolynn for more than eight years, I\'ve had the pleasure of observing her growth into the polished professional she is today. Carolynn is an outstanding team player and communicator. One area in which Carolynn has exceled in particular is her ability to adapt to changes in her role and strategic direction. Carolynn consistently delivered on many projects and responsibilities while reporting to numerous managers and maintained a very productive and positive attitude throughout.”"]']### Assistant: The agent's job is to write and retain profitable business with agents and brokers, while the user is reaching out to the agent because they need assistance with Cisco Unified Call Manager and Cisco Unity for their IT needs.
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### Human: Agent: ['Char MacCallum', "Real Estate is a complicated business. There are a million details that must be handled in a timely basis in order to provide quality service that you deserve. Char MacCallum Real Estate Group's professional input will help prepare your home for sale or will help to search the world over for the home of your dreams. Char has developed her own marketing plan and assembled a superior team to insure that her customers and clients receive exceptional real estate service……not just satisfactory, but exceptional!Over 30 years in Business, selling over 3000 homes in Olathe & Kansas CityRanked in the Top Ten of Realtors in Kansas CityRanked in the Top 100 Realtors in the NationUnique Company that is a team approach. Everything from a personal Buyers Agent to Your Own closing manager. We are all here to help you.ABOUT CHAR:Char is a national speaker and trainers of other Realtors.Featured in several published articles in Realtor’s magazinesReal Estate Coach to other Realtors across the countryMember of an Elite Group of 50 Top Realtors in North AmericaChairman of the Olathe Chamber of CommerceFormer Housing Commissioner for the City of OlatheLeadership Graduate and Exchange to different citiesSpecialties: CRS, Certified Residential SpecialistGRI, Graduate of Real Estate InstituteABR, Accredited Buyers AgentASR, Accredited Sellers Agent", 'President/CEO at Char MacCallum Real Estate Group, Inc. Olathe, KS and Brokered by EXP Realty, llc', 'Char MacCallum', '[{"company":"Char MacCallum","company_id":null,"location":"Olathe, KS","positions":[{"description":"Our Olathe, KS based company is widely recognized in Kansas City, nationally and internationally for our world class marketing and technology, our presence in the industry and our ability to achieve results beyond compare. Our high percentage of repeat and referral business is a true testimony to our service and our clients’ satisfaction.We realize you have many choices in selecting a real estate agent to represent you. We invite you to compare and consider your alternatives. We think you’ll discover that it is refreshing to work with people who have an “It’s My Pleasure” attitude.","duration":"Dec 1977 - Present 44 years","duration_short":"44 years","end_date":"Present","start_date":"Dec 1977","subtitle":"Char MacCallum","title":"President/CEO"}],"url":""},{"company":"CDPE (Certified Distressed Properties Expert)","company_id":"cdpe-certified-distressed-properties-expert-","location":"","positions":[{"description":"Educated and trained in solution for distressed properties and short sale Educated and trained in solution for distressed properties and short sale","duration":"May 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"May 2009","subtitle":"CDPE (Certified Distressed Properties Expert)","title":"Holds the Designation"}],"url":"https://www.linkedin.com/company/cdpe-certified-distressed-properties-expert-"},{"company":"CyberStars LLC","company_id":"cyberstars-llc","location":"","positions":[{"description":"Highly specialized group of professional real estates utilizing & customizing today\'s technology to help our real estate clients. We serve the Olathe, KS and the surrounding Kansas City areas. Highly specialized group of professional real estates utilizing & customizing today\'s technology to help our real estate clients. We serve the Olathe, KS and the surrounding Kansas City areas.","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"CyberStars LLC","title":"Member"}],"url":"https://www.linkedin.com/company/cyberstars-llc"},{"company":"Char MacCallum Real Estate Group, Inc","company_id":null,"location":"Olathe Kansas","positions":[{"description":"Real Estate firm specializing in the Olathe, KS, Kansas City and surround areas. Personalized service with professional results. Real Estate firm specializing in the Olathe, KS, Kansas City and surround areas. Personalized service with professional results.","duration":"Dec 1997 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"Dec 1997","subtitle":"Char MacCallum Real Estate Group, Inc","title":"Owner"}],"url":""},{"company":"Charfen Institute","company_id":"charfen","location":"","positions":[{"description":"","duration":"Aug 1996 - Present 25 years 4 months","duration_short":"25 years 4 months","end_date":"Present","start_date":"Aug 1996","subtitle":"Charfen Institute","title":"Star Power Star"}],"url":"https://www.linkedin.com/company/charfen"},{"company":"Star Power Systems","company_id":null,"location":"","positions":[{"description":"Recognized as a leading real estate area in the industry. This is an elite group of realtors networked to serve clients across the United States. Highly tech savvy and client focused. We serve the Olathe KS, and the Kansas City, Missouri Areas. Recognized as a leading real estate area in the industry. This is an elite group of realtors networked to serve clients across the United States. Highly tech savvy and client focused. We serve the Olathe KS, and the Kansas City, Missouri Areas.","duration":"1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1996","subtitle":"Star Power Systems","title":"Star"}],"url":""},{"company":"CRS Certified Residential Specialist","company_id":null,"location":"","positions":[{"description":"Speaker and Panelist for the educational events at NAR and Sellebration Speaker and Panelist for the educational events at NAR and Sellebration","duration":"1989 2010 21 years","duration_short":"21 years","end_date":"2010","start_date":"1989","subtitle":"CRS Certified Residential Specialist","title":"Member"}],"url":""},{"company":"Olathe Chamber of Commerce","company_id":"olathe-chamber-of-commerce","location":"","positions":[{"description":"Chairman of the Board in 2007 and 2008 during this period we applied and was awarded the highest honor of being designated with the 5 Star rating from the US Chamber of Comerce. Chairman of the Board in 2007 and 2008 during this period we applied and was awarded the highest honor of being designated with the 5 Star rating from the US Chamber of Comerce.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Olathe Chamber of Commerce","title":"Chairman of the Board"}],"url":"https://www.linkedin.com/company/olathe-chamber-of-commerce"},{"company":"Olathe Police Department","company_id":null,"location":"","positions":[{"description":"Serving the community of Olathe, KS Serving the community of Olathe, KS","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"Olathe Police Department","title":"Citizens Police Advisory Board"}],"url":""},{"company":"Helzberg Diamonds","company_id":"helzberg-diamonds","location":"","positions":[{"description":"Office and credit manager for the store. Got my Diamtologist Certificate. Office and credit manager for the store. Got my Diamtologist Certificate.","duration":"Jun 1975 Dec 1978 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 1978","start_date":"Jun 1975","subtitle":"Helzberg Diamonds","title":"Office Manager"}],"url":"https://www.linkedin.com/company/helzberg-diamonds"}]', '["Beth Mason “I have worked with Char and her company and find them excited to be on the front edge of change, inovation and hard work. Char is always available to lend a hand or advice to collegues as well as competitors. I highly recommend her real estate services to all. Beth Mason”","Cathy Russell “Char is a very organized enthusiastic Realtor who has the best interest of her clients in mind ..She is a true Champion of Real Estate! I would recommend her to my best clients and my family!”"]']
User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide exceptional real estate service, and today the user is reaching out to the agent because they need assistance in finding a commercial property for their new business venture.
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### Human: Agent: ['Rich Steininger', 'We are here to assist owners/ property managers in maintaining their buildings. We will help set up budgets to repair the exterior shell of commercial, retail, or manufacturing building. Some of our clients....... STUCCO & EIFS RESTORATION, SEALANTS, COATINGS 9/25/2014 "...I am writing you to express my extreme satisfaction and gratitude for the outstanding job done by your team..." "...I am more than satisfied we made the best possible choice in selecting your firm to work on this project." MICHAEL J. HUDSON NORTH CENTRAL COLLEGE EXPOSED AGGREGATE REPAIR AND SEALANTS 06/21/2016 "...exceeded our expectations! It looks great and your team was a pleasure to work with, Thank you!" PATTI ZELLER CONCIERGE INTERNATIONAL PROPERTIES, LLC APPLICATION OF WATER REPELLENT 07/05/2000 "the crew was professional and neat as can be with the application of the materials. I as a property manager am most impressed and appreciative, as I received no complaints and am pleased that I made the recommendation to hire your company. Keep up the good work!" KAREN PEACHER JONES AND JONES MASONRY REPAIRS 09/28/1998 "Thank-you so much for your timeliness and professionalism. You guys did a great job!" NORM DAHMER MID-AMERICA REAL ESTATE GROUP What repair / replace: • Sealants/ Caulking • Masonry • Tuckpointing • EIFS - Dryvit • Coatings/ Painting • Concrete • Deck Coating • Historical Restorations The most important thing we provide is: • Service to our clients- Helping them make a plan to maintain their structures. ➨➨ Please visit www.jsgoray.com for more information or to request a quote. You can also contact me directly at 847-951-3203', 'Estimator at JS Goray Inc. - Maintaining the Exteriors of Commercial Buildings Since 1993', 'JS Goray Inc.', '[{"company":"JS Goray Inc.","company_id":"j-s-goray-inc","location":"Wauconda IL","positions":[{"description":"Communicating to clients the exterior repairs needed in their commercial/ industrial buildings. Helping my clients to understand the costs and the processes need to make repairs. Communicating to clients the exterior repairs needed in their commercial/ industrial buildings. Helping my clients to understand the costs and the processes need to make repairs.","duration":"Jan 2014 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Jan 2014","subtitle":"JS Goray Inc.","title":"Estimator"}],"url":"https://www.linkedin.com/company/j-s-goray-inc"},{"company":"Buyers Protection Group","company_id":"buyers-protection-group","location":"Palatine IL","positions":[{"description":"Home Inspector Home Inspector","duration":"Sep 2011 Jan 2016 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 2016","start_date":"Sep 2011","subtitle":"Buyers Protection Group","title":"Inspector"}],"url":"https://www.linkedin.com/company/buyers-protection-group"},{"company":"All Points Home Inspection Inc.","company_id":null,"location":"Palatine IL","positions":[{"description":"Owner and operator of a home inspection company. Helping my clients by explaining the positives and negatives of their new home purchase. Being honest and objective with the information gathered during the home inspection. Owner and operator of a home inspection company. Helping my clients by explaining the positives and negatives of their new home purchase. Being honest and objective with the information gathered during the home inspection.","duration":"Sep 2004 Apr 2012 7 years 8 months","duration_short":"7 years 8 months","end_date":"Apr 2012","start_date":"Sep 2004","subtitle":"All Points Home Inspection Inc.","title":"Owner"}],"url":""}]', '["Derick Creasy “I have been in the Real Estate Profession since 1993. I have referred many business professionals to my clients. Over the years, people have made it to my referral list and many have left my list due to the changing quality of service. Consistency is KEY to my business and having reliable, qualified Professionals are hard to come by and Rich has certainly fit the bill and will continue to be at the top of my list for Home Inspectors that I can refer to my clients. You will be in very capable hands working with Rich Steininger”","Michael (Mike) Vieceli “Rich performed a mold inspection at my primary residence. Thanks to his analysis, we averted a health issue for my family. It was well worth the expense and I would recommend his service to anyone.”"]']
User: ['Lance Brockmueller', 'Over twenty years of commercial property management experience with office, retail and industrial portfolios. Experienced in producing complex property budgets, annual tenant billings and maximizing cost recoveries. I am proficient in negotiation, communication, internal and external customer service and technical skills.', 'Senior Property Manager', 'Cushman & Wakefeld', '[{"company":"Cushman & Wakefeld","company_id":null,"location":"Normandale Lake Office Park","positions":[{"description":"","duration":"Dec 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Cushman & Wakefeld","title":"Senior Property Manager"}],"url":""},{"company":"Duke Realty Corporation","company_id":"duke-realty-corporation","location":"","positions":[{"description":"","duration":"May 2002 Dec 2011 9 years 8 months","duration_short":"9 years 8 months","end_date":"Dec 2011","start_date":"May 2002","subtitle":"Duke Realty Corporation","title":"Property Manager"}],"url":"https://www.linkedin.com/company/duke-realty-corporation"},{"company":"Welsh Companies","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 2001 Nov 2001 11 months","duration_short":"11 months","end_date":"Nov 2001","start_date":"Jan 2001","subtitle":"Welsh Companies","title":"Property Manager"}],"url":""},{"company":"L.A. Donnay","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Apr 1998 Jan 2001 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jan 2001","start_date":"Apr 1998","subtitle":"L.A. Donnay","title":"Property Manager"}],"url":""},{"company":"Shorenstein Realty Services","company_id":"shorenstein-realty-services","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Apr 1997 Dec 1997 9 months","duration_short":"9 months","end_date":"Dec 1997","start_date":"Apr 1997","subtitle":"Shorenstein Realty Services","title":"Assistant Property Manager"}],"url":"https://www.linkedin.com/company/shorenstein-realty-services"},{"company":"American Security & Investigations","company_id":"american-security-&-investigations","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jan 1990 Apr 1997 7 years 4 months","duration_short":"7 years 4 months","end_date":"Apr 1997","start_date":"Jan 1990","subtitle":"American Security & Investigations","title":"Account Manager"}],"url":"https://www.linkedin.com/company/american-security-&-investigations"}]', '["Bob Revoir “I have worked with Lance as the 3rd party leasing agent at properties he has managed for Duke Realty. Lance has been great to work with over the past 3 years and he is very responsive. He does a great job of taking care of his tenants.”","Michael Crusham “I have worked with Lance for four years. He is the property manager for Duke Realty and the 1600 building. We are tenants of the building and occupy 59,000 square feet (two floors) of this 9 story class A building. Lance has always been responsive to our needs which can be tricky since we have seven radio stations and all different kinds of formats and all kinds of listeners. Whenever we have had issues, he has been there immediately to help. He brings value to landlord tenant relationship and would recommend him to any property company who is looking to retain quality tenants through an excellent Property Manager. Sincerely, Michael Crusham”"]']### Assistant: The agent's job is to assist owners and property managers in maintaining their buildings, and today the user is reaching out to the agent because they need help producing complex property budgets and maximizing cost recoveries for their commercial property management portfolio.
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### Human: Agent: ['Murali Chandrasekaran', 'Enthusiastic entrepreneur, author, speaker, and trainer in the Enterprise Performance Management space with significant domain expertise across geographies. Prior stints and key roles at SAP America, SAP LABS, IBM and KPMG Consulting (BearingPoint).Domain expertise includes SAP BPC-NW/MS/HANA, EPM on cloud, SAP SEM BCS/BPS, XBRL, IFRS, US GAAP, BOBJ, BW, Business Intelligence.', 'Co-Founder at ProScaler', 'ProScaler', '[{"company":"ProScaler","company_id":"proscaler","industry":"Information Technology and Services","location":"Weston, Florida, United States","positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"ProScaler","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/proscaler"},{"company":"TaxScaler","company_id":"taxscaler","location":"Fremont, CA","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Mar 2019","subtitle":"TaxScaler","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/taxscaler"},{"company":"MacroVyuha","company_id":"macrovyuha","location":"Miami/Fort Lauderdale Area","positions":[{"description":"EPM and beyond....","duration":"Oct 2013 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Oct 2013","subtitle":"MacroVyuha","title":"Co Founder"}],"url":"https://www.linkedin.com/company/macrovyuha"},{"company":"Celltech Systems, Inc.","company_id":"celltech-systems-inc.","location":"Greater Atlanta Area","positions":[{"description":"SAP Partner Managed Cloud Provider and all SAP Cloud solution providerImplement SAP Industry Specific - Government, Consumer Products, Healthcare and Utilities, SAP S4/HANA Implementation (Cloud & On-Premise), Strategic SAP Consulting & Outsourcing, Provide services for SAP UX transformation using SAP Fiori and Screen Personas","duration":"Mar 2016 Nov 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2018","start_date":"Mar 2016","subtitle":"Celltech Systems, Inc.","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/celltech-systems-inc."},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"Played key role in successful execution of sales in EPM space. Select clients include: Citrix, Intel, Hasbro, Beam Global, USPTO, VWR, Bridgestone, Freeport, BBandT, EchoStar, P&G.Designed and Conducted many SAP BTA – SAP BPC Technical Academy workshops all over Americas to promote awareness of BPC 10 and HANA functionality. BTA for EPM was a huge success as it was evident from sales conversion.Developed and delivered many custom BPC 10/HANA/BOBJ demos for top tier customers. Functionality included complex planning as well as consolidation scenarios.Conducted a detailed BPC technical training including troubleshooting and analyzing issues with BPC 10 NW and BPC on HANA for the Global SAP support teams from Latin America, Canada and USA.On behalf of SAP CSA resolved many SAP OSS -very high and critical issues for some of the largest SAP BPC installations across the globe.","duration":"Oct 2012 Aug 2013 11 months","duration_short":"11 months","end_date":"Aug 2013","start_date":"Oct 2012","subtitle":"SAP","title":"SAP EPM Specialist"},{"description":"-Designated CSA Responsible for consolidation from day one of the product and part of the team that transitioned from OutlookSoft to BPC.-Prior to customer release, performed solution validation for several EPM products including SAP BusinessObjects Planning and Consolidation, BPC for HANA and XBRL. -Conducted several Live Expert Sessions (LES), Partner Webcast, Boot camps, RKT Virtual classes as well as onsite sessions all over the world.-Author of several How to Guides and whitepapers for SAP BPC Planning and consolidation. -Created and authored several training materials for SAP in consolidation area – now officially included in the sap help portal and SAP Education training material.-Designed, Configured and Led the tremendously popular ELITE and MEGA ELITE consolidation training at several places across the World.-Highly rated event speaker at SAP TechEd, SAP Financial and reporting, ASUG Fall Focus-National convention, ASUG regional, etc. -Author of SAP BusinessObjects Planning and Consolidation certification provided by SAP Education.-Subject Matter Expert and go-to person at SAP CSA for all consolidation related topics across the World.","duration":"Oct 2007 Sep 2012 5 years","duration_short":"5 years","end_date":"Sep 2012","start_date":"Oct 2007","subtitle":"SAP Labs","title":"SAP Customer Solution Adoption (CSA - formerly RIG)"}],"url":"https://www.linkedin.com/company/sap"},{"company":"IBM","company_id":"ibm","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Jan 2006 Aug 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2007","start_date":"Jan 2006","subtitle":"IBM","title":"EPM Specialist"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"BearingPoint","company_id":"bearingpoint","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Nov 2002 Dec 2005 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2005","start_date":"Nov 2002","subtitle":"BearingPoint","title":"BI and Consolidation Specialist"}],"url":"https://www.linkedin.com/company/bearingpoint"}]', '["“As Technical Director of PetroBras SAP EPM implementation, I can vouch that MacroVyuha has truly exceeded our expectation. MacroVyuha, as our solution implementer are experts with BPC\'s Consolidation and Reporting capabilities! We recommend MacroVyuha for their BPC specialists!”","“I worked with Murali for several years as co-worker within the SAP Regional Implementation (RIG) group and the Customer Solution Adoption (CSA) group. During this time Murali has consistently demonstrated deep knowledge with financial consolidation theory and has been effective in the practical implementation of best practices in this area using SAP Business Planning and Consolidation (BPC) application software. Murali had effectively and actively engaged with product development to continuously improve the product through the incorporation of his own as well as customer feedback. Murali has shared his knowledge by co-developing TechEd sessions and publishing whitepapers (www.scn.sap.com) on this topic.”"]']
User: ['Alex Joestgen, PMP', 'IT Professional and PMP with extensive experience in Project Management and Quality Assurance. Interests include new technologies, mergers and acquisitions, and futher management training.', 'Application Analyst II at Godfrey & Kahn, S.C.', 'Godfrey & Kahn, S.C.', '[{"company":"Godfrey & Kahn, S.C.","company_id":"godfreykahn","industry":"Law Practice","location":null,"positions":[{"description":"","duration":"Mar 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Mar 2016","subtitle":"Godfrey & Kahn, S.C.","title":"Application Analyst II"},{"description":"-IT owner for 50+ financial, trust, tax, and estate planning applications within the firm-Implemented yearly upgrade and web portals for our trust management software-Managing implementation of new firm management software suite to replace Thomson Reuters Elite Enterprise (being sunset by 2018)","duration":"Mar 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Mar 2016","subtitle":"Godfrey & Kahn, S.C.","title":"Systems Application Analyst"}],"url":"https://www.linkedin.com/company/godfreykahn"},{"company":"Nielsen","company_id":"nielsen","location":"Madison, Wisconsin Area","positions":[{"description":"• Delivered 30+ projects a year with a 100% on time and on budget delivery- Projects resulted in a confirmed benefit of over $15 million in gained revenue, over $50 million in revenue retention, 60,000 hours of annual productivity saved, and mitigation of a potential 7 Severity 1 tickets per year- Expanded my role to incorporate project management (PMP), product management (Agile), and technical BA skill sets• Developed Subject Matter Expert (SME) training materials for a Technical BA on our ePanel application in line with Nielsen’s effort to build a knowledge base repository• Led integration activities for Consumer Insights North America (CINA) - Served as a point of contact for new employee questions and onboarding activities - Organized bi-weekly training sessions on internal best practices, project tools, and different reporting such as timesheets and expense reports• Assisted in moving our development cycle over to agile including process and template development, business user feedback cycles, and new tools learning sessions (YouTrack)","duration":"Sep 2013 Feb 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2016","start_date":"Sep 2013","subtitle":"Nielsen","title":"Technical Business Analyst"}],"url":"https://www.linkedin.com/company/nielsen"},{"company":"Beacon Hill Staffing Group","company_id":"beacon-hill-staffing-group","location":"Madison, Wisconsin Area","positions":[{"description":"Contracted to CUNA Mutual working on their Elevation Project Contracted to CUNA Mutual working on their Elevation Project","duration":"Mar 2013 Sep 2013 7 months","duration_short":"7 months","end_date":"Sep 2013","start_date":"Mar 2013","subtitle":"Beacon Hill Staffing Group","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/beacon-hill-staffing-group"},{"company":"Epic","company_id":"epic1979","location":"Verona, WI","positions":[{"description":"Responsible for managing post go-live relationships and support for clients. Responsible for managing post go-live relationships and support for clients.","duration":"Mar 2012 Jul 2012 5 months","duration_short":"5 months","end_date":"Jul 2012","start_date":"Mar 2012","subtitle":"Epic","title":"Technology Services"}],"url":"https://www.linkedin.com/company/epic1979"},{"company":"GE Healthcare","company_id":"gehealthcare","location":null,"positions":[{"description":"Responsible for managing projects and support around our international trade and freight payment auditing programs.","duration":"Mar 2011 Feb 2012 1 year","duration_short":"1 year","end_date":"Feb 2012","start_date":"Mar 2011","subtitle":"GE Healthcare","title":"GSC IT Logistics Program Manager"},{"description":"2-year rotational program designed to train managers and future leaders in GE\'s many business segments1st Rotation:Healthcare Systems - NPI - Program Manager-Development of a customer portal website for a new ultrasound product2nd Rotation:Life Sciences - Global Services IT Analyst-Implementation of several field engineer productivity tools","duration":"Jan 2009 Oct 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2011","start_date":"Jan 2009","subtitle":"GE Healthcare","title":"Information Management Leadership Program"},{"description":"Information Management Leadership Program intern. Currently I am responsible for documenting the current processes and tools being used by the Tech Services Group. The goal of this process will be to value stream map their workflow in order to identify waste and non-value add activities. The metrics pulled from this session will be used to determine how TSG will begin leaning their processes.","duration":"May 2008 Jan 2009 9 months","duration_short":"9 months","end_date":"Jan 2009","start_date":"May 2008","subtitle":"GE Healthcare","title":"IMLP EID"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"Infomation Techonolgy Association of Wisconsin (ITAW)","company_id":null,"location":"","positions":[{"description":"Currently responsible for documenting current steps in developing the organization. I serve as a central point of communication and I am the only non-volunteer staff member. Currently responsible for documenting current steps in developing the organization. I serve as a central point of communication and I am the only non-volunteer staff member.","duration":"Mar 2008 Nov 2008 9 months","duration_short":"9 months","end_date":"Nov 2008","start_date":"Mar 2008","subtitle":"Infomation Techonolgy Association of Wisconsin (ITAW)","title":"Intern"}],"url":""},{"company":"UW-Whitewater Management of Computer Systems Office","company_id":null,"location":"","positions":[{"description":"Responsibilities: bulk mailing preparation, creation and distribution of promotional materials, general office support for MCS staff Responsibilities: bulk mailing preparation, creation and distribution of promotional materials, general office support for MCS staff","duration":"Sep 2005 May 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2008","start_date":"Sep 2005","subtitle":"UW-Whitewater Management of Computer Systems Office","title":"Office Assistant"}],"url":""},{"company":"GE Healthcare","company_id":"gehealthcare","location":"","positions":[{"description":"Summer internship that is a feeder to IMLP (Information Management Leadership Program). Responsibilities vary by Assignment Leader.Summer 2007: Responsible for the completion and management of \\"Good Practice\\" assessments for Diagnostic Imaging - Services under Global IT. Summer internship that is a feeder to IMLP (Information Management Leadership Program). Responsibilities vary by Assignment Leader.Summer 2007: Responsible for the completion and management of \\"Good Practice\\" assessments for Diagnostic Imaging - Services under Global IT.","duration":"May 2007 Nov 2007 7 months","duration_short":"7 months","end_date":"Nov 2007","start_date":"May 2007","subtitle":"GE Healthcare","title":"IMLP EID"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"Wisconsin Department of Natural Resources","company_id":null,"location":"","positions":[{"description":"Responsibilities: Mailroom clerk; Customer Support Call Center operator; Boat, ATV and Snowmobile (BATS) registration. Responsibilities: Mailroom clerk; Customer Support Call Center operator; Boat, ATV and Snowmobile (BATS) registration.","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Wisconsin Department of Natural Resources","title":"LTE"}],"url":""}]', '["Joe Herington “Alex was very detail oriented and driven throughout the summer intership, where he drove many processes to ensure GE Healthcare\'s compliance documentation was relevant for it\'s IT applications.”","Renato S. “Alex worked with tracking and executing validation criticality assessments for our IT systems potentially impacted by FDA regulations. During the time we worked together Alex demonstrated great communication skills and follow through. He was also a pleasure to work with and efficient with the tasks assigned to him.”"]']### Assistant: The agent's job is to provide enterprise performance management solutions, and today, the agent is reaching out to the user to discuss a potential collaboration on implementing new firm management software at Godfrey & Kahn, S.C.
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### Human: Agent: ['J. Ross Tanner FACP FNLA', 'Board certified, American Boards of Internal Medicine and Clinical Lipidology Fellow, American College of Physicians Fellow, American College of Clinical Lipidology Past President, Alaska State Medical Association Medical Insurance Exchange of California (MIEC) - Board of Governors', 'Owner, Diabetes and Lipid Clinic of Alaska', 'Diabetes and Lipid Clinic of Alaska', '[{"company":"Diabetes and Lipid Clinic of Alaska","company_id":null,"location":"","positions":[{"description":"","duration":"May 2005 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"May 2005","subtitle":"Diabetes and Lipid Clinic of Alaska","title":"Owner and Medical Director"}],"url":""}]', '["Denise Heiman “Ross is an exceptional physician who listens to patients and tells it to them straight. He does not sugarcoat the truth but gives the patients their options and possible outcomes if advice not followed. He has personal experience in dealing with diabetes due to his father\'s diabetes so he can empathize where many practitioners cannot.”","Carylee Kilgrow “Ex. J. Ross is a fantastic hyperlipidemia and diabetic specialist. he literally saved my life. I would recommend him to anyone who is truly motivated about being healthy. ”"]']
User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide specialized medical care for patients with diabetes and lipid disorders. Today, the agent is reaching out to the user because they need to schedule a consultation for managing the user's lipid profile and diabetes.
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### Human: Agent: ['Andrew Miller', 'Training:Designing, implementing and delivering training modules for Valuation, Financial Analysis, Bank Regulation and Professional Skills. I use an integrated approach in developing training, combining technical skills from different areas that should overlap, but are often treated as separate.I design case studies specifically for each client, using real-time, local companies with up-to-the-minute financial statements and news.I provide coaching and mentoring to all participants and impart specialist-level knowledge to those needing it. Investment Banking:Structuring:Experienced in evaluating, structuring and selling (internally & externally) various financial products, including Merger & Acquisition Finance, Structured Finance, Project Finance, Liquidity Finance, Trade Finance, Derivatives and Securitizations. Marketing:Formulated and implemented successful marketing plans. Demonstrated ability to develop and up-tier relationships using a variety of financial products and services. Valuation/M&A: Co-managed the financing of a $1.8 billion acquisition of a consumer goods company. Helped structure and put in place several large buy-outs in the automotive, transportation, natural resources and tech industries. Designed and taught case studies for industries as diverse as Pharma, Beverages, Pulp & Paper, Wind Power, Retailing and Subscription Services.Other Experience:Member of the Branch Credit Committee. Extensive work on Regulation & Compliance.Specialties: Valuation: Comparable Companies Analysis (CCA), Discounted Cash Flow (DCF), Modelling, and Mergers & AcquisitionsFinancial Analysis: Fundamental Analysis, Financial Statements, Cash Flow Analysis, Ratios, Credit RiskFinancial Structuring: Optimal Capital Structure, Recapitalizations, Acquisition Finance, Liquidity Finance, Project Finance, Structured Finance, Securitizations.Leadership, Selling, Presentations, Negotiations, Team Building', 'Freelance Trainer & Consultant - Principal, IntelliCepts, work often with BG Consulting (London & Middle East) and TCC-XP3RT (New York)', 'IntelliCepts - Freelance Trainer', '[{"company":"IntelliCepts - Freelance Trainer","company_id":null,"location":"Salt Lake-based, Global provision","positions":[{"description":"","duration":"Aug 2003 - Present 18 years 2 months","duration_short":"18 years 2 months","end_date":"Present","start_date":"Aug 2003","subtitle":"IntelliCepts - Freelance Trainer","title":"Principal"}],"url":""},{"company":"Oxyor","company_id":"oxyor","location":"","positions":[{"description":"","duration":"Sep 2004 Dec 2015 11 years 4 months","duration_short":"11 years 4 months","end_date":"Dec 2015","start_date":"Sep 2004","subtitle":"Oxyor","title":"Founding Partner"}],"url":"https://www.linkedin.com/company/oxyor"},{"company":"ABN AMRO","company_id":"abn-amro","location":null,"positions":[{"description":"","duration":"May 1998 Aug 2003 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2003","start_date":"May 1998","subtitle":"ABN AMRO","title":"Deputy Head, Academy - Group Vice President"},{"description":"","duration":"Sep 1995 May 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 1998","start_date":"Sep 1995","subtitle":"ABN AMRO Bank","title":"Trainer / Vice President"},{"description":"","duration":"Mar 1994 Sep 1995 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 1995","start_date":"Mar 1994","subtitle":"ABN AMRO Bank","title":"Portfolio Manager / Assistant Vice President"}],"url":"https://www.linkedin.com/company/abn-amro"},{"company":"Credit Agricole","company_id":"credit-agricole","location":"","positions":[{"description":"","duration":"Jun 1991 Mar 1994 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 1994","start_date":"Jun 1991","subtitle":"Credit Agricole","title":"Senior Analyst - Assistant Vice President"}],"url":"https://www.linkedin.com/company/credit-agricole"},{"company":"Danske Bank Large Corporates & Institutions","company_id":"danske-bank-large-corporates-&-institutions","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jun 1989 Apr 1991 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 1991","start_date":"Jun 1989","subtitle":"Danske Bank Large Corporates & Institutions","title":"Relationship Officer, Assistant Vice President"}],"url":"https://www.linkedin.com/company/danske-bank-large-corporates-&-institutions"},{"company":"Security Pacific Merchant Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1988 Jun 1989 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 1989","start_date":"Jun 1988","subtitle":"Security Pacific Merchant Bank","title":"Financial Analyst"}],"url":""}]', '["Muhammed Hajat “Andrew and his partners are excellent people to learn from and work with at any time of your career. I was lucky enough to work with them at the start of mine and they were superb!”","Alex van Os de Man (MBCI) “Andrew is a very creative and motivating trainer. He has the ability to make people understand complex and difficult matter in a short and concise period. His major assets are complemented with humor, integrity, and a positive mental attitude.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide training and consulting services, and today, the agent is reaching out to the user because they need assistance in planning and managing a high-profile event.
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### Human: Agent: ['Deaunna Evans', "Deonna Jean is a Spiritual Business Coach and Profitable Mindset Mentor. Both clients and students know that Coach Dee is passionate about helping them to authentically align with their Inner Badass for more Profits in Business and Prosperity in Life! She loves teaching Law of Attraction principles greater job performance, manifesting health, wealth and happiness. Her favorite service is facilitating Master Mind Coaching Groups to tap into Third Mind Intelligence for greater individual and team creativity, productivity and performance. Deonna followed her desire to 'help other people' when in 2010 she followed her intuition to become a Life Coach. She began her career as a Parenting Coach helping parents tame their defiant teenagers, strengthen personal and family relationship. In 2012 Deaunna accepted a role at World Coach Institute as a training instructor to student coaches. Since then, she has trained more than 1,000 student coaches to earn Certified Professional Coach (CPC). While her career as a coach training instructor was thriving, her private practice was not so much. The early years of overwhelm and struggle finally caught up with her and one day she woke up and realized that she was in full blown business burnout! (Feels a lot like depression) It was then that she TRIED to quit coaching. But her passion for coaching won out! She stopped and reassessed her many years of expanded business skills and talents; tapped into her passion powers to connect with her 'True Self and authentically aligned to Spiritual Business Coaching and LOA Mindset Mentor. Now she helps coaches and consultants authentically align with True Self for more profits in Biz & Prosperity in Life! What is Coach Dee's Passion & Purpose? To help coaches, Consultants and Healers avoid struggle, pain and burnout! She is committed to helping her tribe spiritually align with True Self so that they achieve their 'Trifecta of Bizness Bliss with Boss Confidence, Predictable & Automatic Revenue and Lot's of Time-Freedom to enjoy their dream lifestyle of choice! 🤗Why Work with Coach Dee With more than a decade experience in the Coaching Industry as a private practice coach and having trained over 1,000 professional coaches, essentially you'll get 3 coaches in one! Business coach, Business Consultant & Mindset Mentor for greater performance, job satisfaction and happier work-life balance. I'll give you tools and techniques to empower you with a masterful mindset for success!", 'Spiritual Business Coach & Positive Mindset Mentor', 'Deonna Jean Coaching, LLC', '[{"company":"Deonna Jean Coaching, LLC","company_id":null,"location":"United States","positions":[{"description":"Deonna Jean Coaching offers Spiritual Business Coaching and Profitable Mindset Mentoring. Owner, Deaunna Evans created this brand when she became aware of the importance of spiritual alignment with passion, purpose for profitable business. Both clients and students know that Coach Dee is passionate about helping them to authentically align with their Inner Badass for more Profits in Business and Prosperity in Life! She loves teaching Law of Attraction principles and techniques and facilitating Master Mind Coaching Groups to tap into Third Mind Intelligence for greater creativity, productivity and performance.Deonna followed her desire to \'help other people\' when in 2010 she followed her intuition to become a Life Coach! She began her career helping parents tame their defiant teenagers as a Parenting Coach. A couple of years later she accepted a role at World Coach Institute as a training instructor to student coaches. Since then, she has trained more than 1,000 student coaches to earn Certified Professional Coach (CPC).While her career as a coach training instructor was thriving, her private practice was not so much! The early years of overwhelm and struggle finally caught up with her! One day she woke up and realized that she was in full blown biz burnout! (Feels a lot like depression) It was then that she TRIED to quit! But her passion for coaching won out! She stopped and reassessed her many years of expanded business skills and talents; tapped into her passion powers to connect with her \'True Self and authentically aligned to Spiritual Business Coaching and LOA Mindset Mentor. Now she helps coaches and consultants authentically align with True Self for more profits in Biz & Prosperity in Life!","duration":"Oct 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Deonna Jean Coaching, LLC","title":"Spiritual Business Coach"}],"url":""},{"company":"ProCoach CEO Solutions","company_id":null,"location":"Dauphin Island, Alabama, United States","positions":[{"description":"Helping Rising Coaches Get Clients Naturally though authentic alignment and Designing Coaching Packages You Love to Sell & Deliver! Helping Rising Coaches Get Clients Naturally though authentic alignment and Designing Coaching Packages You Love to Sell & Deliver!","duration":"Jul 2016 Jan 2022 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 2022","start_date":"Jul 2016","subtitle":"ProCoach CEO Solutions","title":"Business Owner"}],"url":""},{"company":"World Coach Institute","company_id":"world-coach-institute","location":"Remote","positions":[{"description":"World Coach Institute (WCI) offers a Certified Professional Coach training program which gives student coaches the necessary foundation to set up a coaching practice and confidently coach people to improve their lives. WCI student coaches learn how to use International Coach Federation core competencies to move the client through the coaching process of visioning, self-awareness, goal setting, creating a viable action plan, removing obstacles that might impede progress and accountability for intentions. Deaunna facilitates 3 hour long WCI virtual teleconference training classes. Duties include: • Presenting WCI Coaching Training Practicum • Observing and offering feedback to students after their 30 minute in-class coaching sessions. (The instructor feedback encompasses 2 areas of excellence in ICF core competencies as well as offering one area of ICF improvement.) • “Business Builder Program” instruction which includes best business practices such as establishing a business, website development, SEO, developing a business plan, choosing best marketing activities and other business upstart assistance.","duration":"May 2012 Feb 2021 8 years 10 months","duration_short":"8 years 10 months","end_date":"Feb 2021","start_date":"May 2012","subtitle":"World Coach Institute","title":"Coach Training Instructor"}],"url":"https://www.linkedin.com/company/world-coach-institute"},{"company":"Super Moms Coaching","company_id":null,"location":"USA, Dauphin Island, AL","positions":[{"description":"Super Mom’s Coaching provides parents with defiant teen’s a safe, nonjudgmental coaching space to talk through strategies to strengthen the parent child relationship for a happier family and prosperous community! Super Mom’s Coaching provides parents with defiant teen’s a safe, nonjudgmental coaching space to talk through strategies to strengthen the parent child relationship for a happier family and prosperous community!","duration":"Oct 2010 Jul 2016 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jul 2016","start_date":"Oct 2010","subtitle":"Super Moms Coaching","title":"Business Owner"}],"url":""}]', '["Jennylyn Hart, BS, ICF, Book Writing Coach and Publisher “I worked with Coach Dee to determine what niche makes me smile. Although I kept getting sidetracked she kept bringing me back to our objective! When we concluded our session, I had a viable niche and a huge smile with my heart pounding with excitement! I recommend Coach Dee to keep you focused on the prize! ”","Terry Glaze “I highly recommend Deaunna to anyone that is considering using her and her services. She is a very honest, trustworthy and knowledgeable. I\'ve know Deaunna on a personal and a business level for many years and have never had any reason to doubt her integrity. She\'s an awesome lady!”"]']
User: ['Lorie Cribbs', 'A professionally trained sales lady with over 20 years of experience in a number of industries including: manufacturing, distribution, material handling and consumer products. My ultimate goals are tied to excellence. ♦ Exceeding sales targets♦ Creating "delighted" customer relationships♦ Delivering more than expectedSpecialties: ♦ New Business Development ♦ Strategic Sales Solutions ♦ ♦ Relationship Building ♦ Contract Negotiation ♦ Key Account Depth ♦ Sales Presentations ♦ Mentor & Trainer', 'Sales Executive', 'Semi-Retired', '[{"company":"Semi-Retired","company_id":"semi-retired_5","industry":"Travel Arrangements","location":"Montrose, CO","positions":[{"description":"","duration":"Sep 2014 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Semi-Retired","title":"Semi Retired - Consultant"}],"url":"https://www.linkedin.com/company/semi-retired_5"},{"company":"Sales Executive","company_id":null,"location":"","positions":[{"description":"","duration":"2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2012","subtitle":"Sales Executive","title":"Sales Executive"}],"url":""},{"company":"Acclimate Technologies","company_id":"acclimate-technologies","location":"","positions":[{"description":"Established a sales process to grow the company over 50% in one year. Process, growth, profitability.","duration":"Mar 2010 Jan 2012 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2012","start_date":"Mar 2010","subtitle":"Acclimate Technologies","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/acclimate-technologies"},{"company":"Industrial Sorting Services","company_id":null,"location":"","positions":[{"description":"Developed sales system for ISS and sister company IFS including: customer and prospect database, marketing campaigns and sales metrics.","duration":"Mar 2008 Nov 2008 9 months","duration_short":"9 months","end_date":"Nov 2008","start_date":"Mar 2008","subtitle":"Industrial Sorting Services","title":"Sales Manager"}],"url":""},{"company":"Independent Contractor","company_id":null,"location":"","positions":[{"description":"Worked with numerous companies to identify and improve sales and marketing processes.","duration":"Apr 2001 Dec 2007 6 years 9 months","duration_short":"6 years 9 months","end_date":"Dec 2007","start_date":"Apr 2001","subtitle":"Independent Contractor","title":"Sales/Marketing"}],"url":""},{"company":"Ariba/Supplier Market.com","company_id":"ariba","location":"","positions":[{"description":"Sold a new web-based supply chain solution for manufacturing.","duration":"Oct 1999 Mar 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2001","start_date":"Oct 1999","subtitle":"Ariba/Supplier Market.com","title":"National Sales/Account Manager"}],"url":"https://www.linkedin.com/company/ariba"},{"company":"Chep USA","company_id":null,"location":"","positions":[{"description":"Introduced and sold new material handling concept to the grocery and automotive industries.","duration":"Jun 1990 Oct 1999 9 years 5 months","duration_short":"9 years 5 months","end_date":"Oct 1999","start_date":"Jun 1990","subtitle":"Chep USA","title":"Account Manager"}],"url":""}]', '["“I find Lorie to be a well informed, task oriented individual with a unique eye for the business side of the sales cycle. She would be an excellent asset to any company looking for a strong sales lady.”","“Lorie was very attentive to the details of our business. She followed up to make sure that her company met our needs.”"]']### Assistant: The agent's job is to provide sales solutions and mentorship, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities to exceed sales targets and create delighted customer relationships.
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### Human: Agent: ['🌎JER JESSI🌍', "Founder of https://www.coachtheworld.com/ - You can VIDEO CHAT with INFLUENCERS, COACHES and EXPERTS in almost every field!Watch THIS VIDEO ;) https://www.youtube.com/watch?v=TOd5jQmlD3Y&fbclid=IwAR3N3B8Du7Rg9j3WLXqkmvC1d9XOJ4qW8-zXGYouU48I2j6SqVGZl9NRgaICEO's, STARS, INFLUENCERS, COACHES and EXPERTS can join Coach The World to connect with their communities, engaging individuals one on one!JOIN TODAY! https://www.coachtheworld.com/ - Feel free to message me with any questions.", 'Founder of CoachTheWorld.com video chat with Stars, Experts, Actors and Influencers!', 'CoachTheWorld', '[{"company":"CoachTheWorld","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"CoachTheWorld","title":"Founder"}],"url":""},{"company":"e-northamerica","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"e-northamerica provides the Swiss Label - Siegel training and the Danish # 1\\"e-stimate\\" Psychometric Profiles.We help our customers to become even more effective.","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"e-northamerica","title":"VP & Sales Director"}],"url":""},{"company":"Confederation of Switzerland","company_id":null,"location":"Switzerland","positions":[{"description":"","duration":"2005 2016 11 years","duration_short":"11 years","end_date":"2016","start_date":"2005","subtitle":"Confederation of Switzerland","title":"Economist"}],"url":""}]', '["“Jessi is a powerhouse! Take it from me, with multiple start-up experience, it takes grit, determination and confidence. To create an organization or multi-member based start-up takes courage! Jessi\'s dream to create a platform where people can connect to have conversations with mentors, teachers, influences and celebrities is NO SMALL FEAT! My hat is off to Jessi and the way she shows up and serves her people on CoachTheWorld.com She has a huge heart, is ego-free and committed to her project. She uses ingenuity and integrity to guide her leadership and product. I see Coach The World as a great resource for the users and applaud you for your commitment and creating all you have on your own! You go girl!!! You have created something to really get behind! ~ Anna Pereira, Founder www.TheWellnessUniverse.com”","“I\'m Dr. Dantè Sears, nine-times certified Metaphysician, Transformational Business Coach, CEO of World Prosperity Network, and COO of eZWay Network. We utilize Jer Jesse\'s platform, Coachtheworld.com to coach new clients through their Coach the World\'s convenient video coaching interface. Coach the World is an amazing platform for celebrities, experts, and influencers to connect with their audience and monetize their services through the convenience of online video. As a Metaphysical Doctor, coach, and consultant, I find this platform invaluable, because it provides me a customized space to advertise my services and also fulfill them. Coach the World only charges 18% transactional fee, which is a small amount to pay for having a convenient online platform and being co-branded with some of today\'s top thought-leaders, Experts, Influencers, and Celebrities. If you have a service that could benefit from from a personalized face-to-face interaction with clients around the world, complete with its own shopping cart payment system, I highly recommend you register on Coachtheworld.com today. If you could use affordable guidance, advice, coaching, or consulting in your busines or personal life - from a celebrity, expert, coach, or consultant - Shop the World of Influencers on Coachtheworld.com. I\'ve already connected with 5 power-players on the platform and I\'ve received invaluable consulting. ”"]']
User: ['CA Vishal Sarin', 'Business Development. Setting up an enterprise in USA, Canada, Australia, New Zealand, U.K. & India through private coaching and mentorship program and in the process help high achievers become Successful Entrepreneurs', 'Guiding one person at a time', 'Swwonline.com', '[{"company":"Swwonline.com","company_id":null,"location":"Dallas, Texas","positions":[{"description":"Coaching and Mentorship. Asset Management, Global Online Marketplace & Social Media Marketing. Coaching and Mentorship. Asset Management, Global Online Marketplace & Social Media Marketing.","duration":"Jan 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Swwonline.com","title":"Business Owner"}],"url":""},{"company":"McLane Company, Inc.","company_id":"mclane-company","location":"Temple, Texas","positions":[{"description":"As a Senior Analyst responsible for handling all business requirements for various projects that come along. Responsible for preparing BR documents, getting approval form the business users, doing business presentations on \\"To Be\\" systems to large number of audiences. Recently Implemented for McLane Grocery Division - Fixed Assets converting from the legacy GEAC system to Oracle Fixed Assets R12.1.2. Currently in the process of implementing Inventory Payable\'s module for Food Service Division. Also working on the project involving upgrades of Rel 12 writing test cases and getting user signoff for upgrade.","duration":"Jan 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Jan 2012","subtitle":"McLane Company, Inc.","title":"Senior Analyst"}],"url":"https://www.linkedin.com/company/mclane-company"},{"company":"US Oncology","company_id":"us-oncology","location":"","positions":[{"description":"Maintenance and enhancement of the complete Supply Chain Management, Procure to Pay and Order to Cash applications Support modules like GL, AP, PO, WMS, Inventory, iStore, OM and AR. Working with Oracle Financials (ERP) 11.5.10. Working with R12 development project/training. Expert in liaison between business users and IT teams. Have extensively used System Development Life Cycle (SDLC) methodologies in various projects and have expertise in designing functional specs, creating requirement specifications and assisting with translation of the business requirements into design specifications, unit testing, integration testing and user acceptance testing (UAT).","duration":"Sep 2006 Dec 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"Dec 2011","start_date":"Sep 2006","subtitle":"US Oncology","title":"Sr Business Systems Analyst"}],"url":"https://www.linkedin.com/company/us-oncology"},{"company":"PepsiCo","company_id":"pepsico","location":"","positions":[{"description":"Supported the accounting department, was responsible for supporting the General Ledger, Accounts Payables, Fixed Assets, Projects and Purchasing functions. Supported the accounting department, was responsible for supporting the General Ledger, Accounts Payables, Fixed Assets, Projects and Purchasing functions.","duration":"Nov 2003 Sep 2006 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2006","start_date":"Nov 2003","subtitle":"PepsiCo","title":"Financial Business Analyst"}],"url":"https://www.linkedin.com/company/pepsico"}]', '["Brian Koo, MHA, CPhT “Vishal\'s influence and ability to lead others by example is a sight to behold. HIs work ethic is unmatched by anyone who has the privilege to see him work. I am one of many people that have transformed because of Vishal\'s teachings, ability to bring out the best in others, and to create a vision for others to latch onto. HIs willingness to continually serve others makes Vishal a true servant leader.”","Rolando Decardenas “Vishal is a very experienced, driven IT profesional who has excellent knowledge of the entire suite of Oracle applications. Thanks to Vishal\'s leadership, we were able to improve the quality and value of the IT and connectivity services that we brought to our practice partners and ultimately to our patients at US Oncology. Vishal has been a very valuable and trusted member of our US Oncology team.”"]']### Assistant: The agent's job is to provide private coaching and mentorship programs to help high achievers become successful entrepreneurs, and today, the agent is reaching out to the user to offer their services in setting up an enterprise in various countries.
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### Human: Agent: ['Mike Kochis', "I'm a growth marketer with experience in paid and organic digital marketing, e-mail marketing, account-based marketing, CRMs, analytics, business intelligence, etc. I like to plan and execute go-to market and growth marketing strategies that drive real results - all while creating meaningful customer experiences with as little friction as possible. Outside of work, I enjoy working on DIY projects, adventuring to new places and cooking delicious meals.", 'Demand Generation Manager at Hologram Inc.', 'Hologram Inc.', '[{"company":"Hologram Inc.","company_id":"hologram-io","industry":"IT Services and IT Consulting","location":"United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Hologram Inc.","title":"Demand Generation Manager"}],"url":"https://www.linkedin.com/company/hologram-io"},{"company":"Freelance","company_id":null,"location":"United States","positions":[{"description":"I helped software and technology companies acquire new users, nurture leads & drive sales pipeline. I helped software and technology companies acquire new users, nurture leads & drive sales pipeline.","duration":"Jan 2019 Jul 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2021","start_date":"Jan 2019","subtitle":"Freelance","title":"Growth Marketing Consultant"}],"url":""},{"company":"The PPC Guys","company_id":"the-ppc-guys","location":"United States","positions":[{"description":"- Managed paid media campaigns (search, display, remarketing, social, video, A/B testing, landing page creation, conversion rate optimization) for clients- Scaled client campaigns across Google, Bing, Facebook, LinkedIn, Quora & Reddit- Implemented full-circle reporting via Analytics, CRMs & Business Intelligence tools - Managed paid media campaigns (search, display, remarketing, social, video, A/B testing, landing page creation, conversion rate optimization) for clients- Scaled client campaigns across Google, Bing, Facebook, LinkedIn, Quora & Reddit- Implemented full-circle reporting via Analytics, CRMs & Business Intelligence tools","duration":"Feb 2017 May 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2020","start_date":"Feb 2017","subtitle":"The PPC Guys","title":"PPC Marketing Account Manager"}],"url":"https://www.linkedin.com/company/the-ppc-guys"},{"company":"Artonic","company_id":"artonic-llc","location":"Tecumseh, Michigan","positions":[{"description":"- Managed pay-per-click campaigns for clients- Performed technical SEO audits & provided change recommendations for client websites- Recommended & implemented internal agency processes to improve sales & account management - Managed pay-per-click campaigns for clients- Performed technical SEO audits & provided change recommendations for client websites- Recommended & implemented internal agency processes to improve sales & account management","duration":"Feb 2016 Feb 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2017","start_date":"Feb 2016","subtitle":"Artonic","title":"PPC / SEO Marketing Specialist"}],"url":"https://www.linkedin.com/company/artonic-llc"},{"company":"Axe Packs","company_id":"axe-packs","location":"Michigan","positions":[{"description":"Axe Packs was a subscription service that delivered guitar strings to your doorstep each month. I managed all aspects of the business: customer acquisition, product sourcing, product fulfillment, finances, website creation, digital marketing, customer service, & more. Axe Packs was a subscription service that delivered guitar strings to your doorstep each month. I managed all aspects of the business: customer acquisition, product sourcing, product fulfillment, finances, website creation, digital marketing, customer service, & more.","duration":"May 2014 Dec 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2016","start_date":"May 2014","subtitle":"Axe Packs","title":"Founder"}],"url":"https://www.linkedin.com/company/axe-packs"},{"company":"Magna Chek, Inc.","company_id":"magna-chek-inc-","location":"Madison Heights, Michigan","positions":[{"description":"- Managed digital marketing (SEO & PPC) efforts to increase lead volume, track lead source, & reduce lead cost- Implemented a CRM, call tracking, and data-driven sales management processes - Managed digital marketing (SEO & PPC) efforts to increase lead volume, track lead source, & reduce lead cost- Implemented a CRM, call tracking, and data-driven sales management processes","duration":"Jul 2015 Feb 2016 8 months","duration_short":"8 months","end_date":"Feb 2016","start_date":"Jul 2015","subtitle":"Magna Chek, Inc.","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/magna-chek-inc-"},{"company":"Toyota","company_id":"toyota","location":"Erlanger, KY","positions":[{"description":"- Researched, proposed and launched new technologies to improve existing processes- Developed a process for real-time upload & tagging of build photos of first vehicle builds to reduce the delay between the issue reporting & resolution of build instructions- Implemented & supported a collaborative remote conferencing & document sharing platform- Tracked usage and reported on quantitative & qualitative cost savings of a company-wide remote conferencing & document sharing implementation","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Toyota","title":"Digital Engineering Intern"}],"url":"https://www.linkedin.com/company/toyota"},{"company":"HelloWorld (ePrize)","company_id":"helloworldinc","location":"Pleasant Ridge, MI","positions":[{"description":"- Assisted with build, launch, and support of digital loyalty & marketing promotions for clients such as Coca-Cola, QVC, Tag Heuer, and more- Coordinated with sales, developers, designers, copywriters, and quality assurance team members to ensure campaign success from end-to-end- Created & presented standardized and ad-hoc reports for each client - Assisted with build, launch, and support of digital loyalty & marketing promotions for clients such as Coca-Cola, QVC, Tag Heuer, and more- Coordinated with sales, developers, designers, copywriters, and quality assurance team members to ensure campaign success from end-to-end- Created & presented standardized and ad-hoc reports for each client","duration":"2008 2008 less than a year","duration_short":"less than a year","end_date":"2008","start_date":"2008","subtitle":"HelloWorld (ePrize)","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/helloworldinc"},{"company":"Service Brands International","company_id":"service-brands-international","location":"Ann Arbor, MI","positions":[{"description":"- Resolved problems employees had with technological issues through the help desk- Administered software and hardware server upgrades, as well as new server installations- Updated company websites to meet code quality standards (HTML, CSS, ASP.NET) - Resolved problems employees had with technological issues through the help desk- Administered software and hardware server upgrades, as well as new server installations- Updated company websites to meet code quality standards (HTML, CSS, ASP.NET)","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Service Brands International","title":"Information Technology Intern"}],"url":"https://www.linkedin.com/company/service-brands-international"}]', '["Dean Nicolls “We worked with Mike to develop our PPC (pay per click) strategy when I was the Global Head of Marketing at Jumio. Mike was an absolute rockstar -- he developed our overall strategy, executed it, and tracked the results. Under Mike\'s leadership, we made quantum leaps in improving our online ad creative, the landing page experience, and optimizing the cost per lead across the different media channels. Plus, he\'s a great guy and super easy to work with. I highly recommend Mike to any company that wants to take their online markeing and demand gen efforts to the next level. ”","Steven🚀 Fitzsimmons “Mike has managed our paid channels for almost a year now. He\'s been instrumental to our growth, and he \\"gets it\\". He doesn\'t need any hand holding, he works super quickly, and I\'m always confident our paid marketing is in a good place. The results show as well - we\'re able to attribute a significant portion of our total revenue to leads that Mike helped drive.”"]']
User: ['Betsy Crews', 'Merchant Services and Equipment Agent for Credit Card ProcessingPOS Systems/AffordableTablets for Processing Phone SwipesATM Machines Just to name a few.....I offer so many other Products and information that will work to your advantage in your business and increase sales.', 'Sales Agent at TEC Energy and Sales Rep for Stress Killer', 'TEC Energy', '[{"company":"TEC Energy","company_id":null,"location":"Forest","positions":[{"description":"","duration":"Aug 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Aug 2012","subtitle":"TEC Energy","title":"president"}],"url":""},{"company":"virginia wholesalers","company_id":null,"location":"","positions":[{"description":"no longer in operation no longer in operation","duration":"Aug 2009 Mar 2010 8 months","duration_short":"8 months","end_date":"Mar 2010","start_date":"Aug 2009","subtitle":"virginia wholesalers","title":"Owner"}],"url":""},{"company":"WSET","company_id":"wset","location":"Lynchburg, Virginia Area","positions":[{"description":"Sold time for 30 min Infomercials ....increased sales in one year from 250K to 500KHelped Managed Inventory for local and national sales meNegotiated contracts for National TV time Sales Sold time for 30 min Infomercials ....increased sales in one year from 250K to 500KHelped Managed Inventory for local and national sales meNegotiated contracts for National TV time Sales","duration":"Apr 1994 Oct 2004 10 years 7 months","duration_short":"10 years 7 months","end_date":"Oct 2004","start_date":"Apr 1994","subtitle":"WSET","title":"Sales"}],"url":"https://www.linkedin.com/company/wset"}]', '["JACK FLOWERS “Betsy is talented, very intelligent and gets to the bottom of an issue in a prompt manner. ”","Brian Baby, CPP “Customer care with integrity is probably the best way I could describe Betsy. She is always prepared and willing to assist with matters to maintain the relationship. Betsy is energetic and focused on the completion of the task with great follow up and attention to detail.”"]']### Assistant: The agent's job is to provide merchant services and equipment for credit card processing, POS systems, and ATM machines, among other products, while the user is reaching out to the agent because they need assistance with increasing sales and improving their business.
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### Human: Agent: ['Chris Pels', "Chris helps businesses determine how technology can help meet their business needs using his extensive experience in the technology sector. Services provided include:>Analyze business goals and processes>Evaluate current technology implementations>Short and long term technology planning>Design system architecture>Implement software solutions>Mentor technical staff He has provided expert analysis, designed and built solutions, and mentored technology staff for small businesses to Fortune 10 companies.Technologies: Microsoft Azure/Cloud, .NET/.NET Core, C#, JavaScript, Database Architecture (SQL Server), Statistical AnalysisChris has been recognized by Microsoft as an MVP for his technical expertise. He has been a speaker at local, national, and international technology events. He is an active member of the Boston developer community and past President and Board member the for INETA North America.In his spare time Chris' interests include volunteering, running, skiing, yoga, architecture, home remodeling, gardening, tropical fish, and enjoying the beautiful state of Rhode Island.", 'Helping businesses succeed through effective and efficient use of technology.', 'iDevTech', '[{"company":"iDevTech","company_id":null,"location":"Providence, Rhode Island Area","positions":[{"description":"iDevTech provides technology consulting services including business analysis, short and long term technology planning, system architecture, mentoring, and implementation of websites and mobile device applications. Founded in 1986, iDevTech has implemented successful technology solutions for businesses ranging from startups to Fortune 10 companies.","duration":"Sep 1986 - Present 34 years 11 months","duration_short":"34 years 11 months","end_date":"Present","start_date":"Sep 1986","subtitle":"iDevTech","title":"Principal"}],"url":""},{"company":"INETA North America","company_id":null,"location":null,"positions":[{"description":"Participated as a Board member overseeing strategic planning and operations of the North American chapter of the worldwide INETA not-for-profit organization that served software professionals focused on Microsoft .NET technologies.","duration":"2002 2009 7 years","duration_short":"7 years","end_date":"2009","start_date":"2002","subtitle":"INETA North America","title":"Board of Directors"},{"description":"Served as President of INETA North America overseeing strategic planning, fund raising, and operations of the not-for-profit organization that served software professionals focused on Microsoft .NET technologies. Worked closely with technical and marketing departments at Microsoft managing personnel, budget, and event planning. Instituted corporate structure, processes, and financial management evolving an informal organization to a world side entity. Worked closely with leaders of other global divisions from South America, Europe, and Asia on planning and events.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"INETA North America","title":"President"}],"url":""},{"company":"Downtown 5k Inc","company_id":"downtown-5k-inc","location":"Providence, Rhode Island Area","positions":[{"description":"Coordinated registration for the not-for-profit Downtown 5K Inc road race that had 5,000+ participants including world-class athletes, raised hundreds of thousands of dollars for charities in the Providence area, and was televised on ESPN. Responsibilities included establishing processes and procedures, managing staff/volunteers, and recruiting volunteers.","duration":"1991 2001 10 years","duration_short":"10 years","end_date":"2001","start_date":"1991","subtitle":"Downtown 5k Inc","title":"Registration Coordinator"}],"url":"https://www.linkedin.com/company/downtown-5k-inc"},{"company":"University of Rhode Island","company_id":"university-of-rhode-island","location":"Kingston, Rhode Island","positions":[{"description":"Taught undergraduate and graduate courses in exercise physiology, nutrition, and statistics. Served as advisor for master degree students thesis projects.","duration":"Jun 1986 May 1987 1 year","duration_short":"1 year","end_date":"May 1987","start_date":"Jun 1986","subtitle":"University of Rhode Island","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/university-of-rhode-island"},{"company":"Brown University","company_id":"brown-university","location":"Providence, Rhode Island Area","positions":[{"description":"Conducted research studies on the effect of nutrition and exercise on lipid metabolism in the laboratory of Peter Herbert, MD and Paul Thompson, MD.","duration":"Jun 1986 May 1987 1 year","duration_short":"1 year","end_date":"May 1987","start_date":"Jun 1986","subtitle":"Brown University","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/brown-university"},{"company":"Texas Heart Institute","company_id":"texas-heart-institute","location":"Houston, Texas Area","positions":[{"description":"Oversaw the Human Performance Laboratory which was a component of the cardiac rehabilitation program directed by Michael Pollock, Ph.D. Conducted exercise testing on healthy and cardiac patients, overseeing a staff of four people. The Texas Heart Institute was an effort by Denton Cooley one of the pioneers of cardiac surgery including the first implantation of a totally artificial heart.","duration":"Jun 1985 May 1986 1 year","duration_short":"1 year","end_date":"May 1986","start_date":"Jun 1985","subtitle":"Texas Heart Institute","title":"Director Human Performance Laboratory"}],"url":"https://www.linkedin.com/company/texas-heart-institute"},{"company":"University of Houston","company_id":"university-of-houston","location":"Houston, Texas Area","positions":[{"description":"Served in an advisory capacity to faculty and students on research related to heart disease and cardiac rehabilitation.","duration":"Jun 1985 May 1986 1 year","duration_short":"1 year","end_date":"May 1986","start_date":"Jun 1985","subtitle":"University of Houston","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/university-of-houston"},{"company":"Mount Sinai Medical Center","company_id":"the-mount-sinai-hospital","location":"Greater Milwaukee Area","positions":[{"description":"Served as Assistant Director of the Human Performance Laboratory under the direction of Michael Pollock, Ph.D. Participated in development of one of the early cardiac rehabilitation programs and conducted research with Dr. Pollock on body composition and the role of exercise in cardiac rehabilitation. Published several articles in peer reviewed journals and wrote book chapters with Dr. Pollock.","duration":"Jun 1983 May 1985 2 years","duration_short":"2 years","end_date":"May 1985","start_date":"Jun 1983","subtitle":"Mount Sinai Medical Center","title":"Postdoctoral Fellow"}],"url":"https://www.linkedin.com/company/the-mount-sinai-hospital"},{"company":"University of Michigan","company_id":"university-of-michigan","location":"Ann Arbor, MI","positions":[{"description":"Assisted in National Institutes of Health (NIH) study on the effects of health related education programs on the cardiovascular risk factors for children and their families. Supervised staff, designed data collection and analysis, participated in data collection, and contributed to articles published in peer-reviewed scientific journals.","duration":"1979 1983 4 years","duration_short":"4 years","end_date":"1983","start_date":"1979","subtitle":"University of Michigan","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-michigan"},{"company":"Englewood Hospital and Medical Center","company_id":"englewood-hospital","location":"","positions":[{"description":"Monitored patient EKGs in cardiac intensive care unit. Recorded abnormal rhythms/arrhythmias and alerted nursing staff as appropriate.","duration":"1979 1979 less than a year","duration_short":"less than a year","end_date":"1979","start_date":"1979","subtitle":"Englewood Hospital and Medical Center","title":"EKG Technician"}],"url":"https://www.linkedin.com/company/englewood-hospital"},{"company":"University of Massachusetts","company_id":"university-of-massachusetts","location":"Amherst, MA","positions":[{"description":"Assisted in studies of the effect and role of the nervous system in muscular contraction in related to athletic performance and disabilities.","duration":"1977 1979 2 years","duration_short":"2 years","end_date":"1979","start_date":"1977","subtitle":"University of Massachusetts","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-massachusetts"},{"company":"Rockland Community College","company_id":"rockland-community-college","location":"","positions":[{"description":"Taught course in general anatomy & physiology to undergraduate students.","duration":"1976 1976 less than a year","duration_short":"less than a year","end_date":"1976","start_date":"1976","subtitle":"Rockland Community College","title":"Instructor"}],"url":"https://www.linkedin.com/company/rockland-community-college"}]', '["“I\'ve known Chris for 20 years. Chris and I have been teammates and have worked together on major non-profit community events. I\'ll offer these few words to describe Chris; dedicated, self-motivated, reliable, trustworthy, goal-oriented, great team member. I\'ve never known Chris to fall back on his word. Great person to work with. Ed Zarenski”","“I have known Chris and worked closely with him since we were both very junior programmers. I have learned a lot about database and software design from him. He helped me get my start. We chaired several Boston area User Groups, co-presented at conferences, we\'re teamed up for dozens of training events and he even tapped me to sit on the INETA board when he was it\'s president, and now we are fellow Microsoft MVPs. I\'m looking forward to working with Chris again sometime.”"]']
User: ['Nate Williams', 'A management consultant with deep expertise leading strategic business and technology projects that drive tangible bottom-line benefits. Focused experience within Supply Chain Operations, Manufacturing, and Healthcare industries.', 'Principal at Inspire11', 'Inspire11', '[{"company":"Inspire11","company_id":"inspire11","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Inspire11","title":"Principal"},{"description":"","duration":"Jan 2019 Jan 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2021","start_date":"Jan 2019","subtitle":"Inspire11","title":"Consultant"}],"url":"https://www.linkedin.com/company/inspire11"},{"company":"Kenway Consulting","company_id":"kenway-consulting","location":"Chicago, IL","positions":[{"description":"","duration":"May 2016 Jan 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2019","start_date":"May 2016","subtitle":"Kenway Consulting","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/kenway-consulting"},{"company":"The Home Depot","company_id":"the-home-depot","location":null,"positions":[{"description":"Reports to the SVP of Operations: Driving creative operational efficiencies to increase our end-service to the customer and decrease our inventory footprint• Primary headcount responsible for inventory planning, demand forecasting, and strategic project management for $330M of on hand inventory• Built supplemental replenishment model for slow-moving items that prioritizes stocking position via expected order size (197 bps impact to fill rate)• Developed comprehensive lead time management procedure that reduced system lead time demand $7M• Optimized rationalization process through DRP discontinuation at vendor order points (kept active in ERP to minimize obsolescence)• Established Distribution Center inventory saturation points based on sku mix and demand (bulk focus), warehouse profiling, inbound (balance inventory), and expected seasonality• Created a “control tower” that manages all critical throughputs for largest DCs on a daily basis• Warehouse capacity initiatives: SOP for prioritization of inbound receipts, identifying zero locations, rationalization, dependent demand re-routing, “leaning out” import volume","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"The Home Depot","title":"Supply Chain Analytics"},{"description":"Reported to the VP of Financial Planning & Analysis, Sales Operations, and Pricing Strategy• Underwrote ‘100 Day Plan’ with the President to drive sales growth and operational efficiencies• Reported initiative performance to senior management and sponsors• Developed the first integrated platform for customer rebates across all 17 brands ($18M expense)• Advised on customer profitability with regards to total cost of fulfillment• Tracked company headcount, growth, with particular focus on sales churn management• Supported the integration of $250M brand sales compensation plan• Ad hoc projects: Sales compensation, sku management, freight impact & opex efficiencies, private label sales summary, sales scorecard development","duration":"Oct 2012 Jan 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2015","start_date":"Oct 2012","subtitle":"The Home Depot","title":"Strategy"},{"description":"Reported to the Director of Special Orders in order to drive profitable buyer purchasing logic within a $100M section of Interline’s business• Developed transparency into failed conversions amongst top vendors ($75m in failed bids 2012)• Strategic bid integration• Assisted in developing Special Orders as a vehicle for new customer acquisition","duration":"Aug 2012 Sep 2012 2 months","duration_short":"2 months","end_date":"Sep 2012","start_date":"Aug 2012","subtitle":"The Home Depot","title":"Leadership Development Program"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Brian King “In a relatively short amount of time, Nate has emerged as a prominent leader within Kenway Consulting. If the matter at hand is technical, Nate can get his hands dirty and build an outstanding solution. If the matter is complex problem solving, Nate can leverage his outstanding analytical skills to bring clarity to the problem and a vision for the solution. If the matter is relationship-oriented, Nate is a great listener, synthesizer of ideas and communicator. He flattens learning curves like few I\'ve seen.”","Sarju Shah “Nathan progressed rapidly from his leadership development program roots at Interline into a full fledged analytical powerhouse with the ability to tackle pretty much any problem thrown at him. People management, data wrangling, and advanced analytical techniques (Excel/SQL/insert new data toy) are all well within Nathan\'s areas of expertise. Pure tenacity and a borderline ridiculous work ethic don\'t hurt either. It\'s really no wonder as to why Nathan became the right and left hands of the C-suite at Interline.”"]']### Assistant: The agent's job is to provide technology consulting services, analyze business goals, and design system architecture, and today the user is reaching out to the agent because they need assistance in implementing software solutions and mentorship for their technical staff.
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### Human: Agent: ['Jennifer Macke', 'I am a highly creative and multi-talented Graphic Designer and with extensive experience in marketing, print design, basic web design and photography. I have 10 years of Graphic Design experience. I have taught classes as a graduate student and at Ivy Tech Community College. Currently I am a part-time Instructor at the Gas Light Art Colony in Marshall, IL. Specialties: Graphic Design, Logo Design, Design Layout, Photography & many areas of fine arts.', 'Senior Graphic Designer for Pap-R-Products', 'Gas Light Art Colony', '[{"company":"Gas Light Art Colony","company_id":null,"location":"","positions":[{"description":"Design, develop & teach classes at the art center for all age groups in both child and adult classes for the arts and also photography. This is a new expanded venture for me from teaching college classes. I am really enjoying seeing the excitement in my younger students for the arts. Currently teaching classes in Acrylic Painting & Pastel Drawing. Design, develop & teach classes at the art center for all age groups in both child and adult classes for the arts and also photography. This is a new expanded venture for me from teaching college classes. I am really enjoying seeing the excitement in my younger students for the arts. Currently teaching classes in Acrylic Painting & Pastel Drawing.","duration":"Jun 2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Jun 2011","subtitle":"Gas Light Art Colony","title":"Part-time Instructor"}],"url":""},{"company":"J Macke Designs","company_id":null,"location":"","positions":[{"description":"Work closely with the sales staff and clients to create vision, conceive ideas, and consistently meet deadlines and requirements. • Established trusting relationships with designers and key clients, which includes: Crossroads Communications, Vigo County Fair Association, Paris YMCA, Marshall Reality and many more private business and organizations. I have also donated my time to many non-for profit organizations to help them keep their costs down and continue to do the good things they do for the community.","duration":"Jan 1996 - Present 26 years 5 months","duration_short":"26 years 5 months","end_date":"Present","start_date":"Jan 1996","subtitle":"J Macke Designs","title":"Freelance Graphic Designer"}],"url":""},{"company":"Pap-R-Products","company_id":null,"location":"Martinsville, Illinois","positions":[{"description":"· Successfully design and manage graphic design projects from concept through finish. · Work closely withthe sales staff and clients to create vision, conceive ideas, and consistently meet deadlines and requirements. ·Successfully taught and trained colleagues design programs and fundamentals. · Successfully design and manage graphic design projects from concept through finish. · Work closely withthe sales staff and clients to create vision, conceive ideas, and consistently meet deadlines and requirements. ·Successfully taught and trained colleagues design programs and fundamentals.","duration":"Jan 2006 Jan 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2012","start_date":"Jan 2006","subtitle":"Pap-R-Products","title":"Senior Graphic Designer"}],"url":""},{"company":"Ivy Tech Community College","company_id":"ivy-tech-community-college","location":"","positions":[{"description":"· Implemented lectures and hands-on training in Computer Graphics and Fundamentals of Imaging· Provided necessary procedures for updating syllabus or study curriculum. · Supplied students with necessaryknowledge of Computer Graphics and Photography. · Implemented lectures and hands-on training in Computer Graphics and Fundamentals of Imaging· Provided necessary procedures for updating syllabus or study curriculum. · Supplied students with necessaryknowledge of Computer Graphics and Photography.","duration":"Jan 2006 May 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2007","start_date":"Jan 2006","subtitle":"Ivy Tech Community College","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/ivy-tech-community-college"},{"company":"Dynamic Printing Solutions","company_id":null,"location":"","positions":[{"description":"· Successfully design and manage graphic design projects from concept through finish. · Work closely withthe sales staff and clients to create vision, conceive ideas, and consistently meet deadlines and requirements. ·Successfully taught and trained colleagues in the design and pre-press field. · Successfully design and manage graphic design projects from concept through finish. · Work closely withthe sales staff and clients to create vision, conceive ideas, and consistently meet deadlines and requirements. ·Successfully taught and trained colleagues in the design and pre-press field.","duration":"Jan 2003 Jan 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2005","start_date":"Jan 2003","subtitle":"Dynamic Printing Solutions","title":"Graphic Designer and Pre-press Manager"}],"url":""}]', '["LinkedIn User “I have had the privilage of knowing Jennifer for almost 12 years now. I studied with her at Ivy Tech and have known and been friends with her since. We have also worked on several projects and photography jobs together as well. Jennifer is very talented and truly has an eye for photography as well as being a gifted graphic designer. I am very proud to know her and call her my friend.”","LinkedIn User “Jennifer, Has been of real value to the companies I have worked for and the clients I have worked with. She has a real eye for hitting my digital projects out of the ball park. Jennifer completed her Masters work at Indiana State University and also teaches at various colleges in Indiana and Illinois. She combines her love of the arts with photography and makes her graphic design or web design projects really stand out.”"]']
User: ['Teresa Massimini', 'Award winning Graphic Design professional with a demonstrated history of working in the consumer goods industry. Skilled in page layout, package design, logo design, and leading a team. Strong attention to detail. Constantly working towards what is right. Advocate for processes and organization. Eco friendly. Adorer of dogs and the great outdoors.', 'Creative Director at Fifteen4 Creative Agency', 'Fifteen4 Creative Agency', '[{"company":"Fifteen4 Creative Agency","company_id":"fifteen4","industry":"Marketing and Advertising","location":"Baltimore, Maryland, United States","positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Fifteen4 Creative Agency","title":"Creative Director"}],"url":"https://www.linkedin.com/company/fifteen4"},{"company":"Freelance Graphic Designer","company_id":"freelance-graphic-designer-1","location":"Anywhere","positions":[{"description":"• University of Maryland School of Medicine - Center for International Health, Education, and Biosecurity - Contract position June-July 2020 - Designed technical report with 200+ pages in Adobe InDesign, keeping style guides consistent and developing scripts for creating chapter sections• The AMES Company – Developed packaging templates, logos, and lineart designs for 20+ packages• Butchers Hill Association – Volunteered to design and edit monthly neighborhood newsletter for 2+ years• Gifting Grants – Designed identity package, social posts, and flyers to market their housing grant opportunities for US Veterans• Network Design & Monitoring – Created identity package, event signage, and publication graphics for technology company• Other – Designed wedding invitations, signage, maps, monograms, cards, logos, t-shirts, and more","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"Freelance Graphic Designer","title":"Freelance Graphic Designer (Part-Time)"}],"url":"https://www.linkedin.com/company/freelance-graphic-designer-1"},{"company":"Dreamscape Marketing, LLC","company_id":"dreamscape-marketing-llc","location":"Columbia, Maryland, United States","positions":[{"description":"• Head of the Design Department reporting directly into CEO• Oversees 7 graphic designers, hiring and onboarding 2 of them in a remote environment• Directs team in digital design tasks including web builds, infographics, social media posts, and branding• Works closely with the other Department Heads to come up with collaborative solutions between teams• Handles budget for department and makes informed decisions to help the team and better the company• Creates processes and strategies to continue being productive and profitable during a global pandemic while working remotely","duration":"Aug 2020 Jul 2021 1 year","duration_short":"1 year","end_date":"Jul 2021","start_date":"Aug 2020","subtitle":"Dreamscape Marketing, LLC","title":"Art Director"}],"url":"https://www.linkedin.com/company/dreamscape-marketing-llc"},{"company":"Stanley Black & Decker, Inc.","company_id":"stanley-black-decker-inc","location":null,"positions":[{"description":"• Managed creative outputs for the Mac Tools brand that encompasses 8,000+ professional automotive tools and generated $250M+ in revenue in 2018 • Assigned, art directed, and approved all creative deliverables, including: packaging, monthly flyers, photography, videography, print collateral, social posts, and digital outputs• Led a global design team with 5 team members located across Ohio, Connecticut, and Taiwan, allowing for efficient 24hr design execution and diversified creative talent• Coach and team player mentality, managed team while actively designing high level campaign concepts, packaging templates, and presentations for upper level management• Directed and propped sets for photo and video shoots, creating efficiency and reducing production costs","duration":"Aug 2017 Oct 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2019","start_date":"Aug 2017","subtitle":"Stanley Black & Decker, Inc.","title":"Senior Creative Manager"},{"description":"• Hired, on-boarded, and managed a global team of 6 members located in Maryland, Connecticut, and China, from photographers, videographers and graphic designers to support demand of growing team• Successfully merged two business units, consolidated processes and developed reference material for growing team’s design consistency which heavily reduced complexity and stress• Lead designer for the successful rebrand of the Masonry Drilling product range with 100+ skus, maintaining a consistent template that optimized consumer purchasing decisions • Managed the launch campaign for DEWALT Lasers, including packaging, photoshoots, and digital content","duration":"Jun 2016 Jul 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2017","start_date":"Jun 2016","subtitle":"Stanley Black & Decker, Inc.","title":"Creative Manager"},{"description":"• Lead designer for packaging, merchandising, and publication designs for DEWALT Accessories• Specialized in designing sub-brand logos, lineart, packaging templates and merchandising strategies• Successfully developed a “Good, Better, Best” merchandising strategy for Lowe’s Metal Drilling product range to help consumers make a more informed purchasing decision, growing business by $1.6M+ • Strong attention to detail to keep design consistency, free of errors, and staying within brand standards• Redesigned and reorganized the DEWALT Accessory product catalog with 100+ pages and 1,000+ products, saving the company $10,000+ in outsourcing fees spent in previous years• Created packaging mock-ups for product line reviews to be pitched to big-box stores worldwide","duration":"May 2013 May 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2016","start_date":"May 2013","subtitle":"Stanley Black & Decker , Inc.","title":"Senior Designer"},{"description":"• Assisted with designing packaging, merchandising and publications, totaling 150+ projects a year• Supported team in developing new product packaging and collateral adding $18.5M+ revenue in 2012• Able to shift gears quickly to work on multiple brands, such as DEWALT, BOSTITCH, and PORTER-CABLE, with varying brand languages, product ranges, and packaging dielines• Responsible for designs from concept to sending production ready graphics to vendors and engineers","duration":"Apr 2010 Apr 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2013","start_date":"Apr 2010","subtitle":"Stanley Black & Decker, Inc.","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/stanley-black-decker-inc"},{"company":"Under Armour","company_id":"under-armour","location":"Baltimore, MD","positions":[{"description":"• Supported the apparel design team to develop innovative and fashion forward athletic clothing• Received rough sketches from designers and developed refined vector graphics for shirt decals• Used product templates and updated them with different color and graphic combos• Paired color and fabric swatch “idea boards” in order to brainstorm for future design trends • Developed and organized technical and merchandising documents for over 100+ new apparel products • Supported the apparel design team to develop innovative and fashion forward athletic clothing• Received rough sketches from designers and developed refined vector graphics for shirt decals• Used product templates and updated them with different color and graphic combos• Paired color and fabric swatch “idea boards” in order to brainstorm for future design trends • Developed and organized technical and merchandising documents for over 100+ new apparel products","duration":"Oct 2009 Feb 2010 5 months","duration_short":"5 months","end_date":"Feb 2010","start_date":"Oct 2009","subtitle":"Under Armour","title":"Apparel Designer / Graphic Designer"}],"url":"https://www.linkedin.com/company/under-armour"},{"company":"Baltimore Magazine","company_id":"baltimore-magazine","location":"Baltimore, Maryland","positions":[{"description":"• Designed signage, maps, flyers, and posters for the Best of Baltimore Party and other events the magazine hosted throughout the summer• Assisted in photoshoots for the Baltimore Bride magazine, helping with backdrops, lighting, and staging• Worked closely with the photographer to get the right shot to use for the cover and to pair with specific articles • Designed signage, maps, flyers, and posters for the Best of Baltimore Party and other events the magazine hosted throughout the summer• Assisted in photoshoots for the Baltimore Bride magazine, helping with backdrops, lighting, and staging• Worked closely with the photographer to get the right shot to use for the cover and to pair with specific articles","duration":"May 2008 Dec 2008 8 months","duration_short":"8 months","end_date":"Dec 2008","start_date":"May 2008","subtitle":"Baltimore Magazine","title":"Art Intern"}],"url":"https://www.linkedin.com/company/baltimore-magazine"},{"company":"Asher Bartos Advertising","company_id":"asher-bartos-advertising","location":"Sykesville, MD","positions":[{"description":"• Learned how a design agency runs by working with multiple clients and deliverables• Designed logos, flyers, POP, and other graphic designs for businesses locally and around the country• Worked with the local fire department to design t-shirt emblem • Created event signage for local community events • Sat in on design pitches and meetings to see how they are pitched to clients • Learned how a design agency runs by working with multiple clients and deliverables• Designed logos, flyers, POP, and other graphic designs for businesses locally and around the country• Worked with the local fire department to design t-shirt emblem • Created event signage for local community events • Sat in on design pitches and meetings to see how they are pitched to clients","duration":"Sep 2007 Dec 2007 4 months","duration_short":"4 months","end_date":"Dec 2007","start_date":"Sep 2007","subtitle":"Asher Bartos Advertising","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/asher-bartos-advertising"}]', '["Helen Fischer “Teresa started her career at Stanley Black & Decker on my accessories graphic design team - first as a temporary designer, and then when it became apparent that she would be a strong asset - as a permanent creative. Teresa has an excellent sense for system design and created graphics for many packaging ranges that clearly showed \\"good-better-best\\" strategy and progression by creating a clean design language that reflected price point and features. Among many significant product launches, notably she was a key player in a redesign of the small ToughCase(R) package and graphics that won awards within the industry and was applauded internally by leadership as being disruptive on a retail shelf. In addition, she has a real talent for logo creation - Teresa was prolific in creating meaningful visuals that communicated product features within sub-brand logo designs, often under pressurized deadlines and tight legal constraints. Teresa has the ability to digest a design task or project, and distill it down to its essence by asking questions and focusing on the end-game. She then works to create options that fulfill and most often exceed the expectations of the requester. She is collaborative and flexible - while standing up for her designs, she also can modify as needed to deliver to specifications in a win-win manner. Teresa is thoughtful and sometimes reserved, but I can assure you she is processing and thinking about solutions before presenting her perspective or asking questions. On my team she was tasked with a good deal of production, but she really shines when she can be truly creative - anything from merchandising displays and signage, to special brand projects like a Kentucky Derby product launch event, brand day, holiday themed tree competitions Teresa delivered beyond expectation with creativity and imagination. After a reorganization, I was aligned to a different area of the business and Teresa went on to design and innovate successfully for several other brands within the Stanley Black & Decker portfolio - managing projects, process and people. From what I saw, she continued to work hard and deliver quality work with insight and imagination. Teresa is an outstanding creative designer and would be an asset to any organization - I would recommend her without reservation.”","Katy Muti “I can\'t say enough about the talent that Teresa has when it comes to graphic design. I had the pleasure of working with Teresa both as a colleague and as he manager over the past 8 years, and her ability to digest design challenges and come up with creative solutions never ceases to amaze me. She is extremely detail-oriented and deadline-driven. Working with Teresa has been a pleasure, and she would be an asset to any design team.”"]']### Assistant: The agent's job is to design and manage graphic design projects, while the user is reaching out to the agent because they need assistance with developing technical report layouts and consistent style guides for their freelance graphic design projects.
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### Human: Agent: ['Kelly Hoople, MBA, BSEE', "At the risk of sounding much older than I feel, I'll share that I have over 25 years in Telecommunications. I'm a technology enthusiast and a collector of a diverse set of experiences ranging from Technical Leadership to Sales Strategy to Product Development and Marketing.I tap into learnings from the exciting days of growing Cox Fibernet, in the 90's to the $2B+ Cox Business Services company of today. My roles grew from Data Engineer to Director of Network Engineering & Operations to Senior Product Marketing Manager. As Manager of Cox's Master TeIecommunications Center, I was also able to lead a great team in launching new Residential and Commercial video products, and expand the voice and broadband data service offerings. Ask me about working at the pole where we activated our first cable modem! As product manager, I oversaw our Enterprise Portfolio of Internet, Metro Ethernet, MPLS IP-VPN, and Private Line transport product lines and PRI and SIP Trunking voice services. And I've had the pleasure of leading a group of brilliant sales engineers in Virginia, serving our new and long-standing, valued customers. Now I'll venture to our corporate offices as we shape the future of wireless with small cell and other innovations, and wireline speeds a magnitude faster than ever.Specialties: Network Engineering and Operations, Marketing Product Management, Sales Strategy", 'Director Product Development at Cox Business', 'Cox Business', '[{"company":"Cox Business","company_id":"cox-business","industry":"Telecommunications","location":null,"positions":[{"description":"Cox Business is doing some really fun and innovative work as the world of telecom evolves leaps and bounds with Small Cell, 5G, and wireline speeds a whole magnitude higher. I\'m so thrilled to have the opportunity to help make this happen.","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Cox Business","title":"Director, Product Development, Carrier and Networking Services"},{"description":"• Manage Sales Engineering for Hampton Road and Roanoke markets delivering $280M+ in annual revenue through solutioning with the complete Cox Business product portfolio. • Achieved #1 Cox Sales Engineering Team Results in 2016 with several of the individual sales engineers achieving top 10 spots nationally as well.• Consult with customers across all business sizes and verticals, including Government, Education, Medical, and Financial, helping our customers achieve their business results.","duration":"Feb 2016 Jul 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2018","start_date":"Feb 2016","subtitle":"Cox Business","title":"Sales Engineering Manager"}],"url":"https://www.linkedin.com/company/cox-business"},{"company":"Cox Communications","company_id":"cox-communications","location":null,"positions":[{"description":"• Deliver $120M in annual revenue through oversight of Cox Business services enterprise portfolio targeted to enterprise and large commercial accounts. This encompasses retail Cox Optical Internet, Metro Ethernet, MPLS IP VPN, SIP Trunking, PRI, and wholesale services for verticals including government, medical, education, and finance.• Drive acquisition and retention activities through RFP strategy, competitive and financial analysis. • Manage product lifecycle from new product and feature introduction through migration and sunsetting.• Awarded national Marketing Star for leadership as product management subject matter expert for Cox Business TOMS project, introducing new sales and fulfillment order system in 2014.","duration":"Nov 2012 Feb 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2016","start_date":"Nov 2012","subtitle":"Cox Communications","title":"Senior Product Marketing Manager, Enterprise Communications"},{"description":"• Oversaw Network Engineering for residential and commercial voice and data infrastructures as well as Installation and Repair Operations for Cox Business. Managed team of approximately 200 engineers, technicians and support personnel.• Received Cox Business Excellence Award for support of commercial business growth.• Completed 10,000 installations annually of new commercial services for clients across Virginia.• Improved network reliability scores by over 20% focusing on restoration and escalation processes. • Drove VoIP transition increase of 50%, resulting in reduced operational expenses and less dependency on legacy technology.• Managed multi-million dollar capital budget and expense budget.","duration":"Feb 2009 Nov 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2012","start_date":"Feb 2009","subtitle":"Cox Communications","title":"Director, Network Engineering and Operations"},{"description":"• Managed commercial data and private line services product portfolio; used pricing strategies, promotions, and packaging to drive a 2.5% increased bundle penetration in 2008 to 41%. • Provided consultation for sales team in evaluating Individual Case Basis pricing opportunities valued at over $200K in MRC each year.• Rolled out new products and enhancements, including MEF Certification to support new Metro Ethernet offerings, eMTA technology for commercial voice, Web Hosting, Wireless LAN, CHSI Feature Pack, and Ethernet Wide Area Network Services.• Designed product catalog, pricing, contract presentation, and provided work flow expertise to optimize operations.","duration":"Nov 2004 Feb 2009 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2009","start_date":"Nov 2004","subtitle":"Cox Communications","title":"Senior Product Manager"},{"description":"• As MTC Manager, built Entertainment on Demand infrastructure to serve 400,000 homes. Drove Video Network Reliability from unpredictable to 99.98%. Budgeted and managed $1M in annual MTC capitals. Responsible for engineering and operations of the headend and 11 hub sites for voice, video, and data products.• As Project Lead for Self Reliance, oversaw creation of Internet Service Provider infrastructure and conversion of 50,000 residential and 2,000 commercial customers from Cox@Home to the new platform.• As Engineering Manager, Cox Business Services, built ATM & routing platform for Transparent LAN, Internet, and Network Integration Service offerings for commercial customers across Hampton Roads.","duration":"Jan 1996 Nov 2004 8 years 11 months","duration_short":"8 years 11 months","end_date":"Nov 2004","start_date":"Jan 1996","subtitle":"Cox Communications","title":"Manager, Engineering and Operations"}],"url":"https://www.linkedin.com/company/cox-communications"},{"company":"Bell Atlantic","company_id":"verizon","location":"Pittsburgh, Pennsylvania; Silver Spring, Maryland; and Richmond, Virginia","positions":[{"description":"While at Bell of Pennsylvania and Bell Atlantic, in the fast-track management development program, I held positions ranging from special services center supervisor to network planner and specialist of network monitoring and analysis. In the most recent position, I supervised 22 business services technicians providing installation and repair of phone and data services to commercial customers throughout Virginia Beach and Norfolk, Virginia. While at Bell of Pennsylvania and Bell Atlantic, in the fast-track management development program, I held positions ranging from special services center supervisor to network planner and specialist of network monitoring and analysis. In the most recent position, I supervised 22 business services technicians providing installation and repair of phone and data services to commercial customers throughout Virginia Beach and Norfolk, Virginia.","duration":"1989 1996 7 years","duration_short":"7 years","end_date":"1996","start_date":"1989","subtitle":"Bell Atlantic","title":"Business Services Supervisor, Network Planner, Special Services Supervisor, Analyst"}],"url":"https://www.linkedin.com/company/verizon"}]', '["Dan Bates “Kelly is a very Bright, Energetic and Strategic Individual who is easy to do business with. Her can do attitude, sales focus and ability to cut through issues and deliver quick efficient and competent solutions is refreshing. An excellent listener, she melds personal skills with business acumen for optimal results. Kelly is a pleasure to work with and an asset to an organization. Dan Bates”","Joe Delatte “Brilliant. That\'s the best way to describe Kelly. I had the priveledge of supporting Kelly as she headed up one of the most critical and the largest transitions that Cox undertook in Southeast Virginia. She is an outstanding and tireless leader. I would relish the opportunity to work with her again.”"]']
User: ['Lester Smail', 'Lester has a breadth of exposure across many channels in the telecommunications sector..... All focusing on delivering value to the customer through repeatable and simplified process of engagement.', 'White glove treatment, someone on the inside advocating for you!', 'TPG Telecom', '[{"company":"TPG Telecom","company_id":"tpg-telecom","industry":"Telecommunications","location":null,"positions":[{"description":"Building successful Partnerships through strong collaboration. Internet of Things is more than just the things, connectivity and data. For me, it\'s about the lives it touches and improves, the problems we solve and most of all an opportunity to use technology to make a difference.","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"TPG Telecom","title":"Customer Success Manager - IoT Solutions"},{"description":"Dedicated to Customer success through repeatable, low friction processes ensuring delight at human and digital touch points.","duration":"Feb 2019 Feb 2022 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2022","start_date":"Feb 2019","subtitle":"TPG Telecom","title":"Customer Success Manager - Fixed Line Services"},{"description":"Connecting companies to their customers, systems and themselves to enable commerce.","duration":"Nov 2017 Feb 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2019","start_date":"Nov 2017","subtitle":"TPG Telecom","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/tpg-telecom"},{"company":"Pitney Bowes","company_id":"pitney-bowes","location":"Melbourne, Australia","positions":[{"description":"","duration":"Mar 2017 Sep 2017 7 months","duration_short":"7 months","end_date":"Sep 2017","start_date":"Mar 2017","subtitle":"Pitney Bowes","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/pitney-bowes"},{"company":"Neotel","company_id":"liquid-south-africa","location":null,"positions":[{"description":"Leading a team of Key Account Managers serving high profile Large Corporates","duration":"Jun 2015 Aug 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2016","start_date":"Jun 2015","subtitle":"Neotel","title":"Senior Manager - Large Enterprise"},{"description":"Tactical and Strategic Collaboration with top 5 Global Telcos","duration":"Apr 2013 Jun 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2015","start_date":"Apr 2013","subtitle":"Neotel","title":"Senior Key Account Manager- Carrier Division"},{"description":"Creating and sustaining strong partnerships through active involvement with mutual long term benefit.","duration":"Aug 2011 Mar 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2013","start_date":"Aug 2011","subtitle":"Neotel","title":"Channel Manager"}],"url":"https://www.linkedin.com/company/liquid-south-africa"},{"company":"Vox Telecom","company_id":"voxtelecom","location":null,"positions":[{"description":"Solution Selling","duration":"Sep 2010 Jul 2011 11 months","duration_short":"11 months","end_date":"Jul 2011","start_date":"Sep 2010","subtitle":"Vox Telecom","title":"Business Development Manager"},{"description":"Managed BDM and Channel Sales Unit","duration":"Mar 2009 Aug 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2010","start_date":"Mar 2009","subtitle":"Vox Telecom","title":"Business Unit Manager"},{"description":"Managing key accounts","duration":"Sep 2007 Feb 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2009","start_date":"Sep 2007","subtitle":"Vox Telecom","title":"Key Account Manager"}],"url":"https://www.linkedin.com/company/voxtelecom"},{"company":"Zaptronix","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Aug 2007 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2007","start_date":"Mar 2006","subtitle":"Zaptronix","title":"BDM TEAM Manager"}],"url":""},{"company":"Zaptronix","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2002 Mar 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2004","start_date":"Sep 2002","subtitle":"Zaptronix","title":"Bureau supervisor"}],"url":""}]', '["Steve Dark “Lester works tirelessly and with true professionalism at all times. He always takes my calls and is always extremely responsive, even under the most trying circumstances. I have always enjoyed my interactions with Lester and I look forward to many years of success working with Lester in the future.”","Rod Perez “In my time managing Lester his passion for going above and beyond for his customers really stood out for me. His broad experience and his desire to go the extra mile for his team and his customers made my job much easier. He is an asset to any team but above all, he\'s a genuine and great person to know.”"]']### Assistant: The agent's job is to provide white glove treatment and advocate for customers, and today the agent is reaching out to the user because they need to discuss potential partnership opportunities in the telecommunications sector.
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### Human: Agent: ['Jim Colyn', 'www.jcolynconsulting.com - Registered Lead Assessor of Quality Systems (RAB) with more than twenty-five (25) years experience in Quality Systems Management. Currently the President and Principal Consultant for The Colyn Group Quality Consultants, providing Quality Management System guidance, auditing services, and training for tissue recovery organizations, processors, and distributors of Human Cellular and Tissue Based Products. From 1999 through 2006, Jim was the head of Quality and Regulatory for a large tissue processor, managing a team of 30 quality professionals, responsible for compliance to AATB Standards for Tissue Banking and FDA and State Regulations. Jim is a past Chairman of the Education Committee with the American Association of Tissue Banks and has been a member of the AATB Quality Taskforce. He has served as a faculty member with the Center for Professional Advancement (CfPA) providing world-wide instruction in cGTP, cGMP, QSR and other Quality Management System topics. Jim has led in the successful ISO 9001 and ISO 13485 registration of a number of organizations in various industries, including human tissue for transplantation, medical device, plastics, elastomers, and oil service tools.Specialties: Quality Systems development in cGxP environments, with specialty in the Human Cellular and Tissue-Based Products and medical devices. ISO 9001 and 13485 registration and Quality System Training. FDA 483 and Warning Letter remediation. Internal and Supplier Audits.', 'President of The Colyn Group Quality/Regulatory Consultants - reliable , experienced regulatory consultants', 'The Colyn Group Quality Consultants, LLC', '[{"company":"The Colyn Group Quality Consultants, LLC","company_id":null,"location":"","positions":[{"description":"Owner and Principal Consultant providing guidance in Quality Management System development for human cellular and tissue-based product (HCT/P) organizations, as well as manufacturers of medical devices. Providing extensive expertise in ISO 13485/ISO 9001 Quality System development and registration, Quality Documentation, Quality Audits (Internal Audits, Supplier Audits, and GLP Audits), Auditor Training, Corrective and Preventive Action Systems and Training, Root Cause Assessment, Complaint Handling and Investigation, Management Training, Validation Planning, FDA-483 and Warning Letter remediation, Recalls/Market Withdrawals/Field Corrections, and Statistical Techniques. (visit us at www.jcolynconsulting.com)","duration":"Jun 2006 - Present 15 years 4 months","duration_short":"15 years 4 months","end_date":"Present","start_date":"Jun 2006","subtitle":"The Colyn Group Quality Consultants, LLC","title":"President / Principal Consultant"}],"url":""}]', '["LinkedIn User “Jim recently provided consultation to my group on the development of a tissue bank intermediary system. He is very knowledgable about the industry and regulations. Jim has extensive experience in the implementation of quality systems and it shows in his work. His deliverables are detailed and clear. I plan to continue to refer to Jim in future for consult in continuous improvement projects as I anticipate our group can experience his training sessions. Jim is a professional and I highly recommend him for support your business\' growth.”","Brent Millard “If it were not for Jim, I\'m not sure where I\'d be right now. In 1999, Jim allowed me to venture from QC inspector, into the world of quality management systems. Things haven\'t been the same since. I have had progressively larger roles and gained a Blackbelt in LeanSigma along the way. He recommended me to take his place as QA Manager; subsequently, I finished a BS in Technology and now an MBA. My experience in quality/operational excellence would not have happened if it were not for Jim Colyn. Thanks Jim!”"]']
User: ['Betty L.', 'Quality Systems professional experienced in creating FDA and ISO 13485 quality systems for small and medium sized medical device firms, and ISO 9001 systems for other industries. Skilled in document management, software validation, training and auditing. Focused on making the quality system meet business as well as regulatory requirements. Specialties: * cGMP, ISO 13485, ISO 9001 implementation * Start-up medical device companies * Implementation of electronic quality system * Document control, Auditing, Training, Supplier Management, Software Validation', 'Be Quality Assoicaates, LLC', 'Be Quality Associates, LLC', '[{"company":"Be Quality Associates, LLC","company_id":null,"location":"Dover, NH","positions":[{"description":"","duration":"Jan 2006 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Be Quality Associates, LLC","title":"President"}],"url":""},{"company":"MetaSystems Group Inc","company_id":"metasystems-group-inc","location":"Waltham, MA","positions":[{"description":"","duration":"May 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"May 2012","subtitle":"MetaSystems Group Inc","title":"QA/RA Consultant"}],"url":"https://www.linkedin.com/company/metasystems-group-inc"},{"company":"NorthEast Monitoring","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2012 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Apr 2012","subtitle":"NorthEast Monitoring","title":"QA/RA Consultant"}],"url":""},{"company":"ComplianceOnline","company_id":"complianceonline","location":"Online","positions":[{"description":"","duration":"Oct 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Oct 2012","subtitle":"ComplianceOnline","title":"Trainer"}],"url":"https://www.linkedin.com/company/complianceonline"},{"company":"The Prometheus Group","company_id":"the-prometheus-group","location":"","positions":[{"description":"","duration":"Apr 2010 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Apr 2010","subtitle":"The Prometheus Group","title":"QA Consultant"}],"url":"https://www.linkedin.com/company/the-prometheus-group"},{"company":"Cellay Inc","company_id":"cellay-inc.","location":"","positions":[{"description":"","duration":"Mar 2009 - Present 13 years 5 months","duration_short":"13 years 5 months","end_date":"Present","start_date":"Mar 2009","subtitle":"Cellay Inc","title":"Quality Systems Consultant"}],"url":"https://www.linkedin.com/company/cellay-inc."}]', '["Gail Radcliffe “I have seen Betty bring order to chaos in several start up biotech companies. She knows the medical device regulations so well that she can immediately see what a company needs. I recommend her highly.”","Ronald Eisenwinter “Betty was diligent and thorough in her work with a fast paced company. She had the added value of a good technical understanding of many of the components designed and used in the PB device.”"]']### Assistant: The agent's job is to provide guidance and consultation in Quality Management System development for human cellular and tissue-based product (HCT/P) organizations, as well as manufacturers of medical devices. Today, the agent is reaching out to the user because they need to discuss the implementation of FDA and ISO 13485 quality systems for small and medium-sized medical device firms.
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### Human: Agent: ['Iftikhar Ahmad Baig', 'Hello, I am a UX/UI designer with an automotive design background. I specialized in understanding user needs and identifying design opportunities. Skills: UI/UX Design • Product Design • Interaction Design • User Research • Synthesis • Persona • Creative Ideation • Storyboarding • User Flows • Wireframing • User Interface Design • Prototyping • Usability Testing • Human-Centered Design • Storytelling More Skills: ✓ UX Design ✓ UI Design ✓ Website Design ✓ App Design ✓ Web App Design ✓Prototype ✓ Wireframes ✓ UX Research Thank you', 'User Experience Design | User Interface Design | UX UI Design | Product Designer | Interaction Designer | Automotive Interior Designer', 'Swirl', '[{"company":"Swirl","company_id":"swirl","industry":"Advertising Services","location":"California, United States","positions":[{"description":"providing design of the Burt’s Bees\' new digital flagship site account pages and shopping experience. Tasked with redesigning a new landing page for HiddenValley.com as well as designing the preceding project Dip Genius. Aiding in the creation of assets and delivery for sites for the Walt Disney Family Museum and Juniper Networks. Providing motion graphics assets for Stephen Curry\'s “Splash Studio” Campaign. Currently on-site at HTC Vive for design support. Creating web pages for upcoming promotions, as well as Enterprise and Arcade efforts.","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Swirl","title":"Senior User Interface Designer"}],"url":"https://www.linkedin.com/company/swirl"},{"company":"I Lave U","company_id":"i-lave-u","location":"Santa Clara County, California, United States","positions":[{"description":"•Assisted our client in creating promotion designs to increase adoption and retention. •Assessed industry leaders and generated promotions and incentives for three user groups – customers, drivers, and merchants.•Revamped current products and integrated promotions into the current user flow.•Collaborated with designers and product managers to clarify design changes.•Promoted and coordinated three unmoderated usability tests. •Assisted our client in creating promotion designs to increase adoption and retention. •Assessed industry leaders and generated promotions and incentives for three user groups – customers, drivers, and merchants.•Revamped current products and integrated promotions into the current user flow.•Collaborated with designers and product managers to clarify design changes.•Promoted and coordinated three unmoderated usability tests.","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"I Lave U","title":"Visual Designer"}],"url":"https://www.linkedin.com/company/i-lave-u"},{"company":"AREENA DESIGN","company_id":"areena-design","location":null,"positions":[{"description":"Responsible for designing elegant, intuitive, hard-working interfaces that are used by thousands of people every day. Projects included work primarily for Apple’s Newsroom Press site and Apple TV+ Press. Closely collaborated with designers, developers and clients to design, prototype, test, and iterate products until they meet a high standards of quality. Provided assets for projects, i.e. iconography, animated elements, retouched photography, illustrations as needed.","duration":"Jun 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"AREENA DESIGN","title":"User Interface Designer"},{"description":"Brands: The Gap, Banana Republic, Old Navy, Athleta, and Hill City. • Through excellent communication, organization, and big thinking work: designed corporate strategy, operational materials, keynote presentations, and employee-development curriculum. • Collaborated with executives and cross-functional teams to shape strategy from concept to execution. Strategically translated complex ideas into simplified visuals with high standards for quality, while pushing to find the best solution to meet corporate initiatives and objectives.• Articulated conceptual and design decisions to executives with sensitivity to strategic influences. • Embraced change and ambiguity as opportunities to test new user-centered solutions. Moved between designing assets and defining requirements and goals. • Collaborated cross-functionally to solve strategic initiatives and new program challenges creatively. Evolved the design language and created visuals for strategic messaging, while continuing to raise the integrity of the user experience to drive engagement.","duration":"Jun 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"AREENA DESIGN","title":"Senior Visual Designer"}],"url":"https://www.linkedin.com/company/areena-design"},{"company":"UX/UI Designer","company_id":"ux-designer","location":"United States","positions":[{"description":"Services offered: UX/UI for software and servicesModeling complex UX flows for Responsive web, mobile, and desktop applications.Designing Information Architecture for web, responsive web, and mobile-native appsBuilding and coding up prototypes using HTML5, CSS, Sketch, Balsamiq, Axure, Adobe CC, and Figma.Notable work1. Best Buy• Designed UX for Phone Repair Services, Inventory, and POS• Conducted mixed-methods Research• Evangelized Design System and Accessible UI to Product Team• Provided strategic guidance and leadership as XD Lead","duration":"Jun 2021 Jun 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2022","start_date":"Jun 2021","subtitle":"UX/UI Designer","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/ux-designer"},{"company":"Upwork","company_id":"upwork","location":"New York, United States","positions":[{"description":"Designed 2 products across Web and Mobile releases.Delivered complete product within 1 year. Increased product adoption and usage by gathering deep knowledge of Business and User needs, and creating outputs to match Business goal drivers.Contributed to the Grommet design system. Designed 2 products across Web and Mobile releases.Delivered complete product within 1 year. Increased product adoption and usage by gathering deep knowledge of Business and User needs, and creating outputs to match Business goal drivers.Contributed to the Grommet design system.","duration":"Jun 2019 Jun 2022 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2022","start_date":"Jun 2019","subtitle":"Upwork","title":"Senior User Experience Designer"}],"url":"https://www.linkedin.com/company/upwork"},{"company":"Best Buy","company_id":"best-buy","location":"California, United States","positions":[{"description":"Best Buy is modernizing its retail and in-home operations and services, with upgrades across Business, Tech, and UX/CX.• Designed UX for Phone Repair Services, Inventory, and POS• Conducted mixed-methods Research• Evangelized Design System and Accessible UI to Product Team• Provided strategic guidance and leadership as XD Lead Best Buy is modernizing its retail and in-home operations and services, with upgrades across Business, Tech, and UX/CX.• Designed UX for Phone Repair Services, Inventory, and POS• Conducted mixed-methods Research• Evangelized Design System and Accessible UI to Product Team• Provided strategic guidance and leadership as XD Lead","duration":"Feb 2019 Jun 2022 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2022","start_date":"Feb 2019","subtitle":"Best Buy","title":"User Experience Lead"}],"url":"https://www.linkedin.com/company/best-buy"}]', '["Nadir Ali Aftab “Highly skilled Designer who provides More than our expectations. Highly recommend”","Fakher Uddin “Iftikhar Ahmad brilliant telent Designer i recommend Iftikhar for UX/ UI design”"]']
User: ['Jason Manders', 'Creative professional with a passion for building highly functional teams. Specializing in requirement analysis, user experience research and interface design for web and application development. Posesses a contemporary design style, a wide breadth of industry experience, and consistently proves to be invaluable in high pressure situations because of abilities to adapt, delegate and getting the seemingly impossible accomplished.', 'Experience Director', 'MrJasonManders.com', '[{"company":"MrJasonManders.com","company_id":"m16-design-and-sometimes-cbx","industry":"Technology, Information and Internet","location":"New York, NY, United States","positions":[{"description":"I craft more perfect user experiences by: • Optimizing user interface and customer interactions • Interviewing, observing, theorizing, testing, analyzing and repeat • Pushing design further, building prototypes faster, and packaging deliverables better I craft more perfect user experiences by: • Optimizing user interface and customer interactions • Interviewing, observing, theorizing, testing, analyzing and repeat • Pushing design further, building prototypes faster, and packaging deliverables better","duration":"Jan 2012 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Jan 2012","subtitle":"MrJasonManders.com","title":"Digital Consultant"}],"url":"https://www.linkedin.com/company/m16-design-and-sometimes-cbx"},{"company":"Altice USA","company_id":"altice-usa","location":"Greater New York City Area","positions":[{"description":"","duration":"Nov 2019 Oct 2020 1 year","duration_short":"1 year","end_date":"Oct 2020","start_date":"Nov 2019","subtitle":"Altice USA","title":"Director of UX Design"}],"url":"https://www.linkedin.com/company/altice-usa"},{"company":"Ritani","company_id":"ritani","location":"New York, NY, United States","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Ritani","title":"Director of UX & Creative"}],"url":"https://www.linkedin.com/company/ritani"},{"company":"Visto","company_id":"vistohub","location":"New York, NY, United States","positions":[{"description":"Communicating complex, interactive design concepts across different audiences and building a consensus at varying levels of the organization.Interacting with and observing end-users to collect qualitative feedback through user testing.Generating workflows for new and existing advertising technology solutions.Contributing to the style guide using contemporary visual styles and interface patterns.Translating business requirements into actionable interfaces, persona and story creation.Collaborating with Product Managers, Engineers, Designers and QA through each stage of the development cycle.Contributing new ideas that lead to competitive industry leadership","duration":"Sep 2016 Feb 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2019","start_date":"Sep 2016","subtitle":"Visto","title":"User Experience Director"}],"url":"https://www.linkedin.com/company/vistohub"},{"company":"Code and Theory","company_id":"code-and-theory","location":"New York, NY, United States","positions":[{"description":"For a limited time only, making great brands and products even better with usability tests, contextual inquiry and rapid prototyping. For a limited time only, making great brands and products even better with usability tests, contextual inquiry and rapid prototyping.","duration":"Apr 2016 Jul 2016 4 months","duration_short":"4 months","end_date":"Jul 2016","start_date":"Apr 2016","subtitle":"Code and Theory","title":"SR UX Consultant"}],"url":"https://www.linkedin.com/company/code-and-theory"},{"company":"SPORTTU","company_id":"sporttu","location":"New York, NY, United States","positions":[{"description":"Continuing my never ending search for the perfect user experience, but now I have a group of design ninjas to work with. Continuing my never ending search for the perfect user experience, but now I have a group of design ninjas to work with.","duration":"Aug 2013 Apr 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2016","start_date":"Aug 2013","subtitle":"SPORTTU","title":"UX Creative Director"}],"url":"https://www.linkedin.com/company/sporttu"},{"company":"Blue Fountain Media","company_id":"blue-fountain-media","location":"New York, NY, United States","positions":[{"description":"I am constantly researching and developing the newer, more perfect user experience. I am constantly researching and developing the newer, more perfect user experience.","duration":"Sep 2011 Aug 2013 2 years","duration_short":"2 years","end_date":"Aug 2013","start_date":"Sep 2011","subtitle":"Blue Fountain Media","title":"User Experience Director"}],"url":"https://www.linkedin.com/company/blue-fountain-media"},{"company":"CBX","company_id":"cbx","location":"New York, NY, United States","positions":[{"description":"Worked with the heads of management, IT and marketing, we planned, designed and constructed a company intranet. Maintained and updated the company website, monthly email newsletter and mentored junior web staff. Worked with the heads of management, IT and marketing, we planned, designed and constructed a company intranet. Maintained and updated the company website, monthly email newsletter and mentored junior web staff.","duration":"Aug 2010 Aug 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2011","start_date":"Aug 2010","subtitle":"CBX","title":"Lead Interactive Developer"}],"url":"https://www.linkedin.com/company/cbx"},{"company":"Rich FX / ChannelAdvisor","company_id":"channeladvisor","location":"New York, NY, United States","positions":[{"description":"I went the extra mile time and time again to put the user back in UI. I went the extra mile time and time again to put the user back in UI.","duration":"Feb 2008 Jul 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2010","start_date":"Feb 2008","subtitle":"Rich FX / ChannelAdvisor","title":"Lead Interactive Developer"}],"url":"https://www.linkedin.com/company/channeladvisor"},{"company":"CBX","company_id":"cbx","location":"New York, NY, United States","positions":[{"description":"I marked things up and made them go. I marked things up and made them go.","duration":"Jan 2006 Feb 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2008","start_date":"Jan 2006","subtitle":"CBX","title":"Interactive Developer"}],"url":"https://www.linkedin.com/company/cbx"},{"company":"M16 Design","company_id":null,"location":"Brooklyn, NY","positions":[{"description":"Lead a rag-tag team of designers and programmers specializing in the design and development of marketing, portfolio, e-commerce sites. Lead a rag-tag team of designers and programmers specializing in the design and development of marketing, portfolio, e-commerce sites.","duration":"Nov 2001 Jan 2006 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2006","start_date":"Nov 2001","subtitle":"M16 Design","title":"Senior Web Designer"}],"url":""},{"company":"Ernst & Young LLP","company_id":"ernstandyoung","location":"San Francisco, CA","positions":[{"description":"I rattled cages and made people pay attention! I rattled cages and made people pay attention!","duration":"Mar 2000 Aug 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2001","start_date":"Mar 2000","subtitle":"Ernst & Young LLP","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"Campari America (Formally SKYY Spirits)","company_id":"campari-group","location":"San Francisco, CA","positions":[{"description":"Handled the development of SKYY POS (point of sale) and print collateral materials to aid on and off- premise sales and marketing teams. Served as a key contributor in launching of a new brand for SKYY, SKYY Citrus. Designed the original label and initial run of promotional materials. - I got my stripes here, and had the best time doing it. Handled the development of SKYY POS (point of sale) and print collateral materials to aid on and off- premise sales and marketing teams. Served as a key contributor in launching of a new brand for SKYY, SKYY Citrus. Designed the original label and initial run of promotional materials. - I got my stripes here, and had the best time doing it.","duration":"Jul 1998 Mar 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2000","start_date":"Jul 1998","subtitle":"Campari America (Formally SKYY Spirits)","title":"POS Manager"}],"url":"https://www.linkedin.com/company/campari-group"}]', '["Vidhan Srivastava “Jason and I worked together for two years at Collective/Visto. While I was looking after Product Management, Jason was leading user experience strategy and user interface design of our SaaS platform. Having successfully delivered several initiatives ranging from developing new experiences to completely refactoring the entire platform\'s look and feel, I would highly recommend Jason for his UX/UI expertise. He is a champion of the user experience and has a solid sense of how to marry design and content to deliver an intuitive and simple experience. He develops his ideas after understanding user needs, then partners with product managers on feature requirements to eventually execute designs with great attention to detail and finesse. He is also a great resource to brainstorm and white board solutions with. I firmly believe that Jason will be a great asset to any user and product focused firm.”","LinkedIn User “It isn\'t often that I come across a designer who is ahead of the curve. But Jason has somehow managed to always stay there. I can remember working on a project where he prototyped out a layout that many today would say was Netflix-esque… except it was in 2012 and Netflix wasn\'t Netflix-esque yet. His critical mind and user-focused approach makes him objective as opposed to egotistical. He typifies who I want to work with, and who I want to be as a designer.”"]']### Assistant: The agent's job is to optimize user interface and customer interactions, and today, the agent is reaching out to the user because they need to interview, observe, theorize, test, analyze, and repeat for a new project.
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### Human: Agent: ['Troy Watkins', 'Experienced magazine editor, publishing coordinator and public relations professional with a history of working in the higher education industry. Strong community and social services professional skilled in news and feature writing, copy editing, newsletters, graphic design and advertising.', 'Writer/editor, Tufts University Cummings School of Veterinary Medicine', 'Tufts University', '[{"company":"Tufts University","company_id":"tufts-university","industry":"Higher Education","location":"North Grafton, Massachusetts, United States","positions":[{"description":"","duration":"Feb 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Tufts University","title":"Writer/editor"}],"url":"https://www.linkedin.com/company/tufts-university"},{"company":"Westfield State University","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2022 4 years 6 months","duration_short":"4 years 6 months","end_date":"Feb 2022","start_date":"Sep 2017","subtitle":"Westfield State University","title":"Communication Specialist"}],"url":""},{"company":"Assumption College","company_id":"assumptionuma","location":null,"positions":[{"description":"","duration":"Jul 2007 May 2017 9 years 11 months","duration_short":"9 years 11 months","end_date":"May 2017","start_date":"Jul 2007","subtitle":"Assumption College","title":"Editor, Assumption Magazine"},{"description":"","duration":"Nov 2001 Jul 2007 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jul 2007","start_date":"Nov 2001","subtitle":"Assumption College","title":"Development Writer"}],"url":"https://www.linkedin.com/company/assumptionuma"},{"company":"Regis College","company_id":"regis-college","location":"","positions":[{"description":"","duration":"Oct 1998 Oct 2001 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2001","start_date":"Oct 1998","subtitle":"Regis College","title":"Director of Public Relations"}],"url":"https://www.linkedin.com/company/regis-college"},{"company":"Curry College","company_id":"curry-college","location":"","positions":[{"description":"","duration":"Jan 1997 Oct 1998 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 1998","start_date":"Jan 1997","subtitle":"Curry College","title":"Publications / Public Relations"}],"url":"https://www.linkedin.com/company/curry-college"},{"company":"Rowan University","company_id":"rowan-university","location":"","positions":[{"description":"","duration":"Aug 1995 May 1996 10 months","duration_short":"10 months","end_date":"May 1996","start_date":"Aug 1995","subtitle":"Rowan University","title":"Graduate Assistant: Sports Info./College Relations"}],"url":"https://www.linkedin.com/company/rowan-university"},{"company":"Curry College","company_id":"curry-college","location":"","positions":[{"description":"","duration":"Jan 1994 Aug 1995 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 1995","start_date":"Jan 1994","subtitle":"Curry College","title":"Sports Information Director"}],"url":"https://www.linkedin.com/company/curry-college"}]', '["Michael K. Guilfoyle “Based upon his diverse skill-set and strong work ethic as editor of Assumption Magazine I write this recommendation in support of Troy Watkins. As editor of Assumption Magazine, Troy was responsible for establishing and maintaining relationships throughout the campus community to collect, and develop, editorial content of interest to a varied readership of students, parents, alumni and friends of the College. He consistently generated innovative and interesting story ideas to effectively tell the story of the College, a testament to his ability to develop and nurture productive working relationships with his peers. Whether collaborating with faculty, staff or students, Troy welcomed story ideas that he would then develop into compelling content from all areas of the community. While the magazine has existed since 1924, Troy sought to ensure that the magazine continued to serve its mission of effectively communicating with its diverse readership. In an effort to determine and maintain interest among the magazine’s audience, Troy proposed, then executed and analyzed, a readership survey. Using data collected from this endeavor, he adjusted the magazine’s editorial focus to maintain relevance and interest among the readership. Furthermore, to connect and share content with younger alumni and current students, Troy introduced a digital presence for the publication by creating and managing the magazine’s first Twitter account, @AssumptionMag. Two years ago, the magazine entered into a period of transition. Troy ably navigated the magazine through this transition—which cut the publication schedule of the magazine from four to three editions per year--and generated a new revenue stream through the introduction of paid advertising. In addition to his magazine responsibilities, Troy easily transitioned to other projects of institutional importance such as designing internal publications for the Office of the President as well as drafting correspondence and citations for the College’s honorary degree recipients. He also coordinated the production of the Commencement program (always completed on a very tight deadline) and collaborated with the Athletics Department to craft persuasive donor solicitation letters which generated revenue to enhance intercollegiate athletics programs. As evidence by these few examples of his versatility, Troy has established himself as an individual that can easily multi-task with ease while prioritizing those tasks of critical importance while producing quality content. Throughout his tenure with Assumption College, Troy has proven time and again to be a self-motivated individual who thrives in collaborative environments as well as those in which he is the sole individual working on a project. He would certainly be an active contributor, and asset, to any organization. ”","Heather Macfarlane “I enjoy working with Troy on marketing projects for so many reasons-his vision, his creativity, and his flexibility to name just a few. He can take any idea and turn it into reality. His drive to make sure the final product hits message, fits the audience and comes in on time and budget make him a dream to work with. It\'s always a pleasure to partner with Troy!”"]']
User: ['Jessyca Luxenberg', 'Experienced Digital Media Buyer with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Office, Teamwork, Leadership, and Marketing. Strong marketing professional with a Bachelor of Science (BS) focused in Business Administration and Management, Marketing Management from California Polytechnic State University-San Luis Obispo.', 'Media Professional', 'Alamitos Associates', '[{"company":"Alamitos Associates","company_id":null,"location":"Long Beach, California, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Alamitos Associates","title":"Financial Controller"}],"url":""},{"company":"Initiative","company_id":"initiative","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Initiative","title":"Negotiator, Digital Partnerships"}],"url":"https://www.linkedin.com/company/initiative"},{"company":"Starcom","company_id":"starcom1","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Starcom","title":"Media Associate"}],"url":"https://www.linkedin.com/company/starcom1"},{"company":"Revolution Media","company_id":"revolution-media","location":"","positions":[{"description":"","duration":"Feb 2017 Nov 2017 10 months","duration_short":"10 months","end_date":"Nov 2017","start_date":"Feb 2017","subtitle":"Revolution Media","title":"Assistant Media Buyer"}],"url":"https://www.linkedin.com/company/revolution-media"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"Encino, CA","positions":[{"description":"","duration":"Jul 2016 Sep 2016 3 months","duration_short":"3 months","end_date":"Sep 2016","start_date":"Jul 2016","subtitle":"Bullpen Integrated Marketing","title":"Creative Admin Assistant"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"StudioGood","company_id":"studiogood","location":"San Luis Obispo, California Area","positions":[{"description":"Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts. Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts.","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"StudioGood","title":"Digital Account Intern"}],"url":"https://www.linkedin.com/company/studiogood"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"","positions":[{"description":"Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production","duration":"Aug 2015 Aug 2015 1 month","duration_short":"1 month","end_date":"Aug 2015","start_date":"Aug 2015","subtitle":"Bullpen Integrated Marketing","title":"Internship"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"Greg Morris Cards","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources. Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Greg Morris Cards","title":"Marketing and Public Relations Intern"}],"url":""},{"company":"Engle and Murphy","company_id":null,"location":"Long Beach, CA","positions":[{"description":"Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client. Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client.","duration":"Jun 2014 Aug 2014 3 months","duration_short":"3 months","end_date":"Aug 2014","start_date":"Jun 2014","subtitle":"Engle and Murphy","title":"Marketing Intern"}],"url":""},{"company":"Alamitos Associates","company_id":null,"location":"","positions":[{"description":"Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers. Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers.","duration":"Jun 2013 Sep 2013 4 months","duration_short":"4 months","end_date":"Sep 2013","start_date":"Jun 2013","subtitle":"Alamitos Associates","title":"Marketing Associate"}],"url":""},{"company":"Coastal Dermatology","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2012","start_date":"Jun 2011","subtitle":"Coastal Dermatology","title":"Multi-purpose Assistant"}],"url":""}]', '["Mathew Luxenberg “Jessyca has worked for me at Coastal Dermatology. She is a highly motivated and goal oriented employee, always ready to help where help is needed. A positive \\"can do\\" attitude permeates her being. I would definitely recommend Jessyca for any marketing/advertising/public relations position.”","Andie Rindal “Jessyca joined our team at StudioGood as a digital account intern last quarter. Jessyca\'s \\"can-do\\" attitude was always appreciated. She worked on a number of deliverables during her time here and always provided us with great work. Surely an asset to any team she joins - I highly recommend Jessyca!”"]']### Assistant: The agent's job is to coordinate advertising campaigns and manage publications for a higher education institution. Today, the user is reaching out to the agent because they need assistance in developing and implementing a digital media buying strategy for a marketing project.
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### Human: Agent: ['Shaun Murphy', 'Innovative results driven highly analytical IT professional with 7 + years of project management experience recognized for strong leadership, communications, and problem solving abilities. Experienced in managing diversified project teams of various sizes and locations able to deliver project work on time and within project budgets with a proven track record working in a fast paced deadline driven industry. Specialties: Key Competencies * Project Management * Leadership * Quality Assurance Testing * Motivated * Training & Development * Collaborative', 'Senior Software Test Engineer IHSMARKIT', 'IHSMARKIT', '[{"company":"IHSMARKIT","company_id":null,"location":"Andover, Massachusetts","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"Aug 2013","subtitle":"IHSMARKIT","title":"IT Professional"}],"url":""},{"company":"Compliance Technologies International L.L.P.","company_id":null,"location":"Andover, MA","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Compliance Technologies International L.L.P.","title":"Senior Software Test Engineer"}],"url":""},{"company":"Sonos, Inc.","company_id":"sonos-inc-","location":"Cambridge, MA","positions":[{"description":"• Responsible for the testing of Sonos retail web page testing. Collaborated with developers, and other testers to develop integrated test plans and test cases, • Created & maintained automated smoke, & regression test scripts using Selenium IDE. • Responsible Executing manual & automated tests as quickly and completely as possible. • Reported results, and escalated important issues. • Focused on developing and running the essential end-user tests on multiple browsers & platforms that ensure a great experience for our customers. • Responsible for the testing embedded & mobile devices, networking, web services, & user interfaces devices. Responsible for troubleshooting and identifying usability issues before our customer do. • Recorded and tracked issues through JIRA & ITS issue tracking systems.","duration":"Feb 2013 Aug 2013 7 months","duration_short":"7 months","end_date":"Aug 2013","start_date":"Feb 2013","subtitle":"Sonos, Inc.","title":"Senior Software Test Engineer"}],"url":"https://www.linkedin.com/company/sonos-inc-"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":null,"positions":[{"description":"* Successfully planned & managed systems & client user quality assurance testing of HR/Payroll implementations, Acquisitions, & Corporate Actions for highly respected clients in the banking, insurance, manufacturing and newspaper industries. * Lead and coordinate the Quality Assurance efforts for a project/application including planning, scheduling, resource allocation, execution, status reporting, defect triage, and issue resolution across multiple business, technical, and client stakeholder groups. * Accountable for ensuring test components are developed based on business functions with a focus on reuse and are developed following process guidelines for component creation and naming convention. * Partnered with business, program, operations, and technical leads to streamline & clarify HR/Payroll plans, processes, procedures, defect management, documentation, & standard tools using Fidelity and industry best practices resulting in continuous improvement and efficiency in delivery of HR/Payroll functionality and solutions to our clients.","duration":"Jul 2007 Jan 2012 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jan 2012","start_date":"Jul 2007","subtitle":"Fidelity Investments","title":"Sr. Project Manager"},{"description":"* Accountable for the Management of US based and India based INFOSYS test engineers. The administration of Fidelity systems & facilities access for new employees. Created project resource demand documentation, approved resource weekly work schedules, provided mentoring and training for test engineering resources. *Created and published systems and client test plans. Served as systems and client test lead for HR/payroll large market payroll implementations, and corporate actions. Coordinated & facilitated internal as well as client test execution status, issue resolution, change control and defect triage meetings. Aligned individual test team deliverables and time lines. Participated in technical review of project documents/plans. *Performed phase transition assurance (entrance & exit criteria) evaluations at the end of each test phase and before the transfer handoff to production. Provided daily test execution statistical & summary reports to Fidelity and Client senior management. Reported on Quality Assurance budgets with input from leads. Accountable for quality assurance issue escalation and resolution for the project release work stream.","duration":"Jul 2006 Jul 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2007","start_date":"Jul 2006","subtitle":"Fidelity Investments","title":"Manager, Quality Assurance Engineering Management"},{"description":"* Technical test lead for HR/Payroll large market client implementations and corporate actions. Created system test plans and execution schedules as well as oversaw the creation of system test cases. Created and published test execution statistical & summary reporting for senior management review. Collaborated with QA managers to secure resources to ensure that all areas are covered. * Managed small to medium test execution teams across hr/payroll product lines. Facilitated both systems and user defect meetings. Responsible for management and triage of test execution defects across all phases of testing. Participated in technical review of project documents and plans. Aligned individual test team deliverables and time lines. *Accountable for thorough recap of systems testing results to UAT testers and management at the SIT/UAT hand-off meetings. Created complete documentation and other backup data as well as working with UAT testers in resolving any issues in order to complete their testing.","duration":"Jul 2004 Jul 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2006","start_date":"Jul 2004","subtitle":"Fidelity Investments","title":"Sr QA Engineer"}],"url":"https://www.linkedin.com/company/fidelity-investments"}]', '["Steve Brown “Shaun Murphy is one of the hardest working Sr. Project Manager\'s I have had the pleasure of working with. He also is a strong Subject Matter Expert with great credibility with his project partners. Shaun can be counted on to get the job done without drama and fanfare -- he just delivers!”","Siju Kurian John “I worked with Shaun when I was handling project \'voyager Adhoc Reporting\'. His immense knowledge on US payroll is really appreciated. He has helped my team when we wanted help related to Voyager data. His business knowledge has helped us in our work to a great extend. I thank him for all the support and I wish him all the best.”"]']
User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to manage diversified project teams and deliver project work on time and within project budgets, and today the agent is reaching out to the user because they need assistance with troubleshooting and testing a variety of IT issues.
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### Human: Agent: ['Antevasins Imports', 'She feels if it’s not fabulous, it’s meaningless. In 22 years of design industry experience, Victoria has held positions in some of the most prestigious showrooms in Los Angeles. Her early career as production manager for a popular multi-line showroom gave her a strong foundation in custom furniture design and construction, as well as textiles and lighting. Her passion and love for Asian antiques took her to China and Thailand for her next endeavor, establishing her own import/wholesale business to the trade. Successful marketing of her one of a kind treasures, through showrooms such as Thomas Lavin and Kurt Nielsen, made her distinctive style and impeccable taste known by many throughout the industry. She has been recognized for her design and custom manufacturing capabilities by “O” Magazine as the winner of the first design contest featured on the Oprah Winfrey Show. Having built her business strictly on reputation and referrals, Victoria includes multiple celebrities in her clientele roster. Together with her design team, Victoria offers her talents to the architectural world of high end residential, commercial and hospitality design projects.', 'Moroccan Imports at Antevasins', 'Antevasins', '[{"company":"Antevasins","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Moroccan Vintage Textiles* Rugs* Poufs* Pillows* Pompom Blankets Moroccan Vintage Textiles* Rugs* Poufs* Pillows* Pompom Blankets","duration":"Apr 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Antevasins","title":"Moroccan Imports"}],"url":""},{"company":"Victoria Taylor Design","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jan 1990 Jan 2014 24 years 1 month","duration_short":"24 years 1 month","end_date":"Jan 2014","start_date":"Jan 1990","subtitle":"Victoria Taylor Design","title":"Owner Principal"}],"url":""},{"company":"Victoria Taylor","company_id":"pacific-hospitality-design-inc-","location":null,"positions":[{"description":"","duration":"Jan 2005 Apr 2012 7 years 4 months","duration_short":"7 years 4 months","end_date":"Apr 2012","start_date":"Jan 2005","subtitle":"Victoria Taylor","title":"Interior design and custom furniture manufacturers for the Hospitality Industry."},{"description":"www.victoriataylordesign.net","duration":"Jan 1994 Apr 2012 18 years 4 months","duration_short":"18 years 4 months","end_date":"Apr 2012","start_date":"Jan 1994","subtitle":"Victoria Taylor","title":"Residential Interior Design"}],"url":"https://www.linkedin.com/company/pacific-hospitality-design-inc-"}]', '["Meaghan McCall “This letter is my personal recommendation for Victoria Taylor. I have had the priviledge of working together on multiple residential high end homes with Victoria, who not only was a joy to work with, but was also a take-charge person with the ability to present and implement creative ideas. Victoria combines professionalism and designer while miraculously keeping the clients needs into consideration. Victoria went above and beyond the required scope of work by overseeing the constuction site to ensure that every detail was in accordance with her intended design specifications. The amount of organization, research and eclectic creativity involved in Victorias work ethic excels in the field of Interior Design. I would recommend Victoria without hesitation.”","Mary Laing “Without question, I highly recommend Victoria as an experienced interior designer who not only possesses the knowledge to get the job done, but more importantly has the exquisite taste to make a house a \\"home\\". She is extremely detail-oriented from the intial concept to final output. I have worked with her on many projects & they all have been very successful. Her results are superlative.”"]']
User: ['Kimberly Hunkeler', 'Independent Interior Design Consultant since 2001, Residential and Commercial Interior Design and Professional Home Staging."When working with a client my goal is to understand the clients desires, budget and unique style. We work together to create a custom design that reflects all of those elements."*Window Treatments*Flooring*Furnishings*Paint Consultations*Re-design, transform a space using existing furnishings and accessories.*Space Planning*Custom Millwork Design*Kitchen Design Consultations*Home Staging', 'Interior Design Consultant', 'Interior Design', '[{"company":"Interior Design","company_id":"creative-interiors-by-kim","industry":"Design Services","location":"Sutton, Massachusetts","positions":[{"description":"","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Interior Design","title":"Owner"}],"url":"https://www.linkedin.com/company/creative-interiors-by-kim"}]', '["Lindi Lee “Kim has transformed our home. We began working with Kim when we bought a home with great “bones” but from a design and décor perspective was a nightmare. She really listened to us and somehow was able to find a style that suited both my husband and me. Kim did everything from paint colors, flooring, lighting, furniture, window coverings, new kitchen, and the “layers” as she calls it where decorative objects, artwork, etc. add the finishing touches to every room. Our home looks amazing and we attribute it to Kim’s talents. She is an amazing interior designer and an approachable and down-to-earth person. ”","Lillian Palermo “Kim is an incredible interior designer. She pays attention to every detail and listens to her clients likes and dislikes. Her talents are offered at a very reasonable fee. I highly recommend her you will not be disappointed.”"]']### Assistant: The agent's job is to offer high-end residential and commercial design services, and today the user is reaching out to the agent because they need assistance with custom millwork design and kitchen design consultations for a commercial project.
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### Human: Agent: ['Holly Trevino', 'I have always had two passions in life. The first is helping people achieve their goals. The second is coming up with an efficient way to accomplish tasks or goals. I am grateful that I get to use those two passions each day by working with advertisers on Facebook come up with stratigic marketing plans regardless of their current status or spend. If you have similar passions or interested in my career path, please do not hesitate to connect.', 'Facebook Account Manager', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Technology, Information and Internet","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Facebook","title":"Account Manager"},{"description":"","duration":"Feb 2019 Jan 2020 1 year","duration_short":"1 year","end_date":"Jan 2020","start_date":"Feb 2019","subtitle":"Facebook BPO TTEC","title":"Team Lead"},{"description":"Consult and coach advertisers on Facebook and Instagram platforms by optimizing their marketing budget. Social media is an ever growing platform and I work with my advertiser to achieve their goal regardless of their spend, how long they have been in business, or how tech savvy they are.","duration":"Aug 2018 Jan 2019 6 months","duration_short":"6 months","end_date":"Jan 2019","start_date":"Aug 2018","subtitle":"Facebook BPO TTEC","title":"Marketing Expert"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Phoenix Suns","company_id":"phoenix-suns","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2017 Jun 2018 8 months","duration_short":"8 months","end_date":"Jun 2018","start_date":"Nov 2017","subtitle":"Phoenix Suns","title":"Account Executive, Group Sales"}],"url":"https://www.linkedin.com/company/phoenix-suns"},{"company":"Tucson Roadrunners","company_id":"tucson-roadrunners","location":null,"positions":[{"description":"","duration":"Jul 2017 Oct 2017 4 months","duration_short":"4 months","end_date":"Oct 2017","start_date":"Jul 2017","subtitle":"Tucson Roadrunners","title":"Group Sales Account Executive"},{"description":"I provide a service and memorable experience through professional ice hockey. My clients range from individuals and families to small and cooperate businesses to non profits with a specialty in group experiences.","duration":"Aug 2016 Jun 2017 11 months","duration_short":"11 months","end_date":"Jun 2017","start_date":"Aug 2016","subtitle":"Tucson Roadrunners","title":"Ticket Sales Representative"}],"url":"https://www.linkedin.com/company/tucson-roadrunners"},{"company":"Hugh O\'Brian Youth Leadership","company_id":"hoby","location":"Phoenix, Arizona Area","positions":[{"description":"As a sophomore in high school, I attended this outstanding leadership seminar. I was very inspired by the message it sends students and the leadership qualities it develops in them at a very influential age. Since, my ambassador summer, I have volunteered as part of the seminar assistant staff member giving back to the foundation that helped mold the leadership style I have today. As a sophomore in high school, I attended this outstanding leadership seminar. I was very inspired by the message it sends students and the leadership qualities it develops in them at a very influential age. Since, my ambassador summer, I have volunteered as part of the seminar assistant staff member giving back to the foundation that helped mold the leadership style I have today.","duration":"Jun 2011 Jun 2011 1 month","duration_short":"1 month","end_date":"Jun 2011","start_date":"Jun 2011","subtitle":"Hugh O\'Brian Youth Leadership","title":"Staff Assistant"}],"url":"https://www.linkedin.com/company/hoby"}]', '["Daliyah Peppers “Holly is an amazing leader & full of spirit. Holly is always client oriented & always has positive energy for her clients and colleagues. Even in difficult situations, Holly always seems to embody positivity & never complains. She is highly skilled in her field and does especially well with helping her clients with events. She uses her background, as well as her training to help clients meet their goals. ”","Rob Sandner “Holly is really a breath of fresh air and, I think, the embodiment of what the Roadrunners mean for Tucson - an organization that cares about the community, that works with its fans, and is always attentive to what the client needs. Holly could not be a better ambassador for the Roadrunners and her service throughout the group event planning process is second-to-none! I would recommend Holly to anyone who is looking to plan a memorable, unique, exciting experience. ”"]']
User: ['Joshua Buckman', 'Marketing communications and project management professional with strong advertising experience. Possesses a background in the restaurant, retail, energy, health and entertainment industries. I have experience in management and with working closely with creative teams to execute marketing campaigns from initial concepts to production and distribution. Specialties: Project management, editing, copywriting, creative writing, design, direct mail, email campaigns, social media, brand management, website content, vendor relations.', 'Marketing Content Manager', 'HealthMarkets', '[{"company":"HealthMarkets","company_id":"healthmarkets","industry":"Insurance","location":"","positions":[{"description":"","duration":"May 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"May 2021","subtitle":"HealthMarkets","title":"Marketing Content Manager"}],"url":"https://www.linkedin.com/company/healthmarkets"}]', '["LinkedIn User “I had the pleasure of working for Josh during my time at Ambit Energy. Accepting a position on his Marketing Communications team was the best step in my career I\'ve made thus far. Not only did I learn the art of proofreading and the importance of attention to detail from Josh, but he is also a great leader. He was tasked with overseeing the Marketing Communications internally and externally for a large group of direct selling consultants. Communication is imperative in the energy business because it is ever changing. Josh has a knack for seeing the big picture and the ability to act proactively when it comes to communication. ”","Anna Batman “Josh is an exceptional manager and mentor. His work ethic is second to none—not only does he go above and beyond with his own work, he also does so to assist his peers. His personal attitude brings positivity and levity into the workplace and, as such, is a pleasure to work with. Josh is incredibly organized and is always prepared for the challenges that arise for our Marketing Communications Department. His job knowledge and marketing strategies are excellent. He is truly an asset to the Company; he is an excellent leader and a loyal friend.”"]']### Assistant: The agent's job is to work with advertisers on Facebook to come up with strategic marketing plans, regardless of their current status or spend, while the user is reaching out to the agent because they need assistance in executing marketing campaigns for a project in the health industry.
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### Human: Agent: ['Blake Wilson', "Oh no! Another recruiter! How is this seemingly amazing individual any different from all the other recruiters who are reaching out to me? I'm here to help. Is my role the right fit for you? Great. Let's chat. If not, let's connect anyway. Who do you know who is struggling? Do you or a loved one need career advice, resume reviews, or mock interviews? I'd love to help. It's been a tough year on us all and if I can help in any way I'm here for you or those most important to you. We are all bigger than job searches, resume reviews, and professional networking. You are important and if you need to be reminded of that reach out and let me be on your team.Why else should you be talking to me? Other than knowing more about Ninja Turtles than most people on the planet I'm a real person and will always treat you the same. I'm not a recruiter looking to fill quotas, I'm an individual that is looking to bring great people to an even greater company where they can truly make a difference both personally and professionally. If you're awesome you'll love working at Recursion. When I'm not connecting people with amazing opportunities for a life-changing company you can find me with my family, playing pickleball, cooking, fishing, or cheering for the Philadelphia Eagles or Utah Jazz. As a general rule, I tend to favor the white lotus gambit.By day I recruit but by night I flex my creative muscles as the owner and builder of www.elevated-eats.com where I strive to help home cooks elevate their kitchen game one bite at a time.", "Recruiter at Recursion. I'm like the Michaelangelo of recruiting. (The ninja turtle not the painter)", 'Recursion', '[{"company":"Recursion","company_id":"recursion-pharmaceuticals","industry":"Biotechnology Research","location":"Utah, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Nov 2020","subtitle":"Recursion","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/recursion-pharmaceuticals"},{"company":"Elevated Eats","company_id":null,"location":"Bountiful Utah","positions":[{"description":"www.elevated-eats.com is a food blog looking to help inspire home cooks by changing the way they cook and think about food. Focusing heavily on teaching skills through intriguing recipes, reviews, and recommendations Elevated Eats hopes to elevate individuals one bite at a time. Check out the website and become part of the Eluvanati to take part in contests and help inspire future recipes and reviews. www.elevated-eats.com is a food blog looking to help inspire home cooks by changing the way they cook and think about food. Focusing heavily on teaching skills through intriguing recipes, reviews, and recommendations Elevated Eats hopes to elevate individuals one bite at a time. Check out the website and become part of the Eluvanati to take part in contests and help inspire future recipes and reviews.","duration":"Jun 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Elevated Eats","title":"Founder"}],"url":""},{"company":"Pluralsight","company_id":"pluralsight","location":null,"positions":[{"description":"","duration":"Jun 2019 Nov 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2020","start_date":"Jun 2019","subtitle":"Pluralsight","title":"Recruiter"},{"description":"I\'m a talent bloodhound searching for individuals that want to be part of something more than the traditional 9-5 grind. I love to source and it shows in the quality of work I do.At Pluralsight we’re a culture first company. We are creating progress through technology that lifts the human condition. Working at Pluralsight you\'ll find the following - A mission that moves you, and a powerful leadership vision that paves the way- Autonomy that lets you be you and add your uniqueness to our team- Inspiration to be the best version of yourself from amazing co-workers and peers- Values that aren\'t just written on a wall or posted online then forgotten, we live by them- Total rewards that ensure you\'re compensated fairly for the work you do here If you want to look forward to Monday check out our careers page: https://www.pluralsight.com/careers","duration":"Feb 2018 Jun 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2019","start_date":"Feb 2018","subtitle":"Pluralsight","title":"Sourcing Recruiter"},{"description":"Scheduled interviews with prospective sales, experience, and international candidates with Pluralsight. Worked with the recruiting team to ensure all candidates had a positive experience interacting with Pluralsight regardless of hiring status. Gave tours, set up virtual interviews, and was the first contact for interviewing candidates.","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"Pluralsight","title":"Talent Coordinator"}],"url":"https://www.linkedin.com/company/pluralsight"},{"company":"Johnson Mark Law Firm","company_id":null,"location":null,"positions":[{"description":"Managed collector profitability, training, and accountability in Utah, Arizona, Mexico, and India. Oversaw all vendors through negotiating deals and finding new options. Built training program and analyzed employee profitability. Sourced and interviewed new employees.","duration":"Mar 2016 Feb 2017 1 year","duration_short":"1 year","end_date":"Feb 2017","start_date":"Mar 2016","subtitle":"Johnson Mark Law Firm","title":"Team Lead/ Vendor Manager"},{"description":"Calling and collecting on delinquent accounts","duration":"Dec 2015 Mar 2016 4 months","duration_short":"4 months","end_date":"Mar 2016","start_date":"Dec 2015","subtitle":"Johnson Mark Law firm","title":"Collector/Paralegal"}],"url":""},{"company":"Grifols","company_id":"grifols","location":null,"positions":[{"description":"Assumed responsibility for all aspects of plasma center operation when the Center Manager was absent and directed 40-55 direct reports. Head of staffing, recruiting, employee performance, and training. Ensured center ran at an optimal level.","duration":"Oct 2013 Nov 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2015","start_date":"Oct 2013","subtitle":"Grifols","title":"Assistant Manager"},{"description":"Direct responsibility for 30-40 direct reports and ensuring plasma center donor\'s had a fast and great experience at the center. Recruited and interviewed prospective candidates and upped my customer service game.","duration":"Oct 2011 Oct 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2013","start_date":"Oct 2011","subtitle":"Grifols","title":"Operations Supervisor"}],"url":"https://www.linkedin.com/company/grifols"}]', '["Weston Sill “Blake is one of the most talented recruiter/HR professionals I have ever met. He has a way of instilling confidence in others and has a knack for seeing the potential in others. If you have the chance to collaborate or have a conversation with Blake you will come away with new perspective, ideas and a renewed resolve to be better and do better. Blake is my go to when it comes to HR and recruiting. ”","Yosef Roth “I had been having a difficult time applying to jobs. I came across Blake\'s bio, and was impressed by how welcoming it sounded, so I reached out to him on LinkedIn asking if he had any advice for me. He instantly responded and set up a time to speak with me. Blake looked through my resume and LinkedIn page and gave personalized feedback, and taught me a much more effective job-hunting strategy than I had been doing. He is really nice, and sincerely cares about helping people. Blake is an excellent recruiter and an incredibly warmhearted person. I cannot recommend him enough”"]']
User: ['Brandon Swift', 'I am an entrepreneur with skills that specialize in software programming, web design, mobile development, and graphics design. I received my Bachelors in Computer & Information Sciences at Middle Tennessee State University minoring in Business Administration. Over the past five years, I have developed and published numerous Windows and mobile applications. I am always looking for new opportunities to further my knowledge and experience in programming, web design, and professionalism.', 'Senior Software Engineer at Premise Health', 'Premise Health', '[{"company":"Premise Health","company_id":"premise-health","industry":"Wellness and Fitness Services","location":"Brentwood, Tennessee, United States","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Premise Health","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/premise-health"},{"company":"CareHere LLC","company_id":"carehere","location":null,"positions":[{"description":"","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"CareHere LLC","title":"Senior Software Developer"},{"description":"","duration":"Aug 2016 Aug 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2017","start_date":"Aug 2016","subtitle":"CareHere LLC","title":"Intermediate Software Developer"}],"url":"https://www.linkedin.com/company/carehere"},{"company":"LetterLogic, Inc.","company_id":"letterlogic-inc-","location":"Greater Nashville Area, TN","positions":[{"description":"Developed file processing modules, software tools, and web applications to support the mailing needs of various clients. Developed file processing modules, software tools, and web applications to support the mailing needs of various clients.","duration":"Jun 2014 Aug 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2016","start_date":"Jun 2014","subtitle":"LetterLogic, Inc.","title":".NET Developer"}],"url":"https://www.linkedin.com/company/letterlogic-inc-"},{"company":"Staples","company_id":"staples","location":"","positions":[{"description":"Primarily responsible for servicing customer\'s computers and technology by diagnosing issues, installing hardware components, removing viruses, and advising on new technology purchases. Primarily responsible for servicing customer\'s computers and technology by diagnosing issues, installing hardware components, removing viruses, and advising on new technology purchases.","duration":"Jun 2011 May 2014 3 years","duration_short":"3 years","end_date":"May 2014","start_date":"Jun 2011","subtitle":"Staples","title":"Senior Certified Technician"}],"url":"https://www.linkedin.com/company/staples"}]', '["Daniel Oliver “Brandon is easy to work with. Continuously learning new technology and processes, Brandon has a quest for improvement and works hard. With an easy-going manner and trustworthiness, sitting Brandon in front of clients or stake-holders was always a clear choice. Brandon makes a great teammate and I\'d jump at the chance to work with him again.”","Jo Qualls “Brandon is a top notch programmer, and general computer whiz....who has made life much easier for me for several years. His integrity and character put him into a league of his own. I highly recommend Brandon.”"]']### Assistant: The agent's job is to connect individuals with amazing opportunities for a life-changing company, and today the user is reaching out to the agent because they are looking for a new opportunity to further their knowledge and experience in programming and web design.
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### Human: Agent: ['Leilani H.', 'Organization Design and Development. Workplace creativity, wellness, work/life balance, expert dialogue faciltation, mind-body integration. 20 years experience in Fortune 50 companies, nonprofits, university settings. Specialties: Licensed Educational Kinesiologist; Advanced Dialogue and Communication skills; DEI (diversity, equity and inclusion); Playback Theatre; Executive Coaching; Leadership, Organizational and Learning Development.', 'Founder Being and Living Enterprises', 'Being & Living Enterprises', '[{"company":"Being & Living Enterprises","company_id":"being-&-living-enterprises","industry":"Management Consulting","location":"Beingandliving.com","positions":[{"description":"","duration":"Apr 1997 - Present 24 years 8 months","duration_short":"24 years 8 months","end_date":"Present","start_date":"Apr 1997","subtitle":"Being & Living Enterprises","title":"Founder, Chief of Joy & Excellence Officer"}],"url":"https://www.linkedin.com/company/being-&-living-enterprises"},{"company":"Brain Jewells/ Being & Living","company_id":null,"location":"Brainjewells.com","positions":[{"description":"","duration":"Dec 2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Dec 2010","subtitle":"Brain Jewells/ Being & Living","title":"Wellness Consultant and Designer"}],"url":""},{"company":"The Ariel Group","company_id":"the-ariel-group","location":"World wide","positions":[{"description":"","duration":"2006 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2006","subtitle":"The Ariel Group","title":"Sr. Affiliate"}],"url":"https://www.linkedin.com/company/the-ariel-group"},{"company":"Kramer Leadership, LLC","company_id":"kramer-leadership","location":"","positions":[{"description":"","duration":"Dec 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Dec 2017","subtitle":"Kramer Leadership, LLC","title":"Executive Coach"}],"url":"https://www.linkedin.com/company/kramer-leadership"},{"company":"Regis Institute on the Common Good","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2003 Nov 2018 15 years 11 months","duration_short":"15 years 11 months","end_date":"Nov 2018","start_date":"Jan 2003","subtitle":"Regis Institute on the Common Good","title":"Facilitator and Consulting Partner"}],"url":""},{"company":"KGNU Community Radio","company_id":null,"location":"","positions":[{"description":"","duration":"2007 Apr 2014 7 years","duration_short":"7 years","end_date":"Apr 2014","start_date":"2007","subtitle":"KGNU Community Radio","title":"A Host and Producer for the Connections Show"}],"url":""},{"company":"The Energie Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Oct 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2009","start_date":"Jun 2008","subtitle":"The Energie Center","title":"Wellness Consultant"}],"url":""},{"company":"Association for Consultants International","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Association for Consultants International","title":"Member"}],"url":""},{"company":"National Coalition for Dialogue & Deliberation","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"National Coalition for Dialogue & Deliberation","title":"Design Consultant and Team Leader"}],"url":""},{"company":"Denver Water","company_id":"denverwater","location":"","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Denver Water","title":"OD Consultant and Leadership Coach"}],"url":"https://www.linkedin.com/company/denverwater"},{"company":"Jones Knowledge","company_id":"jones-knowledge","location":"","positions":[{"description":"","duration":"Jan 1992 Jun 1996 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 1996","start_date":"Jan 1992","subtitle":"Jones Knowledge","title":"Manager Training and Development"}],"url":"https://www.linkedin.com/company/jones-knowledge"},{"company":"Lockheed Martin","company_id":"lockheed-martin","location":"","positions":[{"description":"","duration":"Feb 1989 Feb 1991 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 1991","start_date":"Feb 1989","subtitle":"Lockheed Martin","title":"Sr. OD Consultant"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Honeywell","company_id":"honeywell","location":"","positions":[{"description":"","duration":"Jan 1985 Jan 1989 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1989","start_date":"Jan 1985","subtitle":"Honeywell","title":"Sr. HRD Consultant"}],"url":"https://www.linkedin.com/company/honeywell"}]', '["Susan Monard “Working with Leilani over the years has been an amazing, life-changing experience. She is one of the most creative, talented, professional people I have ever had the joy of working with and supporting. She is a game changer for sure and will take your company and your projects to whole different level, and she does so with the utmost integrity.”","David Hall “Leilani brings care, love, passion, generosity, curiosity, deep knowledge, strength and experience to all her work. She has the ability to challenge in a hugely supportive way and has both inspired and assisted my own personal growth, skills and development as well as those of participants in her courses. Even \\"transatlantically\\" the memory of her style and skills as a facilitator inspire me to strive for greater excellence in my own work. Leilani\'s a gift, a joy, and I highly recommend her!”"]']
User: ['Robert Gilson', 'An experienced HR leader now specializing in helping valued clients with their talent needs. I can be contacted by e-mail at bobgilson@rockwood-search.com.', 'Senior Vice President at Rockwood Search Associates', 'Rockwood Search Associates', '[{"company":"Rockwood Search Associates","company_id":"rockwood-search-associates","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"Rockwood Search Associates","title":"Senior Vice President"},{"description":"","duration":"Apr 2008 Jun 2016 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jun 2016","start_date":"Apr 2008","subtitle":"Rockwood Search Associates","title":"Vice President"}],"url":"https://www.linkedin.com/company/rockwood-search-associates"},{"company":"Mercedes Benz USA","company_id":"mercedes-benz-usa","location":null,"positions":[{"description":"","duration":"Jul 2003 Mar 2008 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2008","start_date":"Jul 2003","subtitle":"Mercedes Benz USA","title":"Department Manager, Corporate Training & Education"},{"description":"","duration":"Jan 1991 Jun 2003 12 years 6 months","duration_short":"12 years 6 months","end_date":"Jun 2003","start_date":"Jan 1991","subtitle":"Mercedes Benz USA","title":"Department Manager, Staffing and Employee Relations"}],"url":"https://www.linkedin.com/company/mercedes-benz-usa"},{"company":"Philip Morris","company_id":"insidepmi","location":"","positions":[{"description":"","duration":"Jan 1990 Dec 1990 1 year","duration_short":"1 year","end_date":"Dec 1990","start_date":"Jan 1990","subtitle":"Philip Morris","title":"Manager, Staffing &Employee Relations"}],"url":"https://www.linkedin.com/company/insidepmi"},{"company":"Water Street Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1988 Jan 1990 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 1990","start_date":"Apr 1988","subtitle":"Water Street Associates","title":"Vice President"}],"url":""},{"company":"Philip Morris Management Corporation","company_id":"insidepmi","location":null,"positions":[{"description":"","duration":"Feb 1987 Apr 1988 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 1988","start_date":"Feb 1987","subtitle":"Philip Morris Management Corporation","title":"Senior Executive Compensation Specialist"},{"description":"","duration":"Jul 1985 Feb 1987 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 1987","start_date":"Jul 1985","subtitle":"Philip Morris Management Corporation","title":"Senior Professional Recruiter"}],"url":"https://www.linkedin.com/company/insidepmi"},{"company":"The Federal Reserve Bank of New York","company_id":"federal-reserve-bank-of-new-york","location":"","positions":[{"description":"","duration":"May 1977 Aug 1985 8 years 4 months","duration_short":"8 years 4 months","end_date":"Aug 1985","start_date":"May 1977","subtitle":"The Federal Reserve Bank of New York","title":"Special Assistant, Career Development"}],"url":"https://www.linkedin.com/company/federal-reserve-bank-of-new-york"}]', '["“Bob is a true professional and an expert at executive search and placement. His understanding of the process and what helps a candidate succeed can provide an edge in landing a position. Bob helped me in finding a great position that elevated my career. His insight, advice, support and guidance were key factors of that success. I strongly recommend him. ”","“I write few recommendations. I just read the many recommendations Bob has received and they are all merited. What I didn\'t notice was this: In all candor, the \'New Normal\' in business is to have rotated \'High Potentials\' into areas they have no background in or have \'Flashes in the Pan\' rise quickly, be given an area to run without Merit only to fall even quicker than they rose. The only way businesses survive these follies is because they have core, seasoned area specialists who perform at the Highest of levels, train, train and re-train superiors and assist their peers in place of the aforementioned. Bob Gilson ran the Human Resources area for many years at Mercedes- Benz - it doesn\'t matter what the titles were or how the Organization chart was drawn. I hope that clarifies his contribution.”"]']### Assistant: The agent's job is to provide executive coaching and leadership development, while the user is reaching out to the agent because they need assistance with their talent needs in their organization.
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### Human: Agent: ['Miel Yap', 'Results-driven, customer focused professional with extensive experience in compensation advisement and administration. Notable success in support of compensation programs, policies and procedures. Exceptional ability to work under pressure in highly visible enterprise-wide projects and achieve quality results.', 'Compensation Manager at Anaplan', 'Anaplan', '[{"company":"Anaplan","company_id":"anaplan","industry":"IT Services and IT Consulting","location":"San Francisco, California","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Anaplan","title":"Compensation Manager"}],"url":"https://www.linkedin.com/company/anaplan"},{"company":"Workday","company_id":"workday","location":"","positions":[{"description":"","duration":"Aug 2019 Feb 2020 7 months","duration_short":"7 months","end_date":"Feb 2020","start_date":"Aug 2019","subtitle":"Workday","title":"Sr. Compensation Partner"}],"url":"https://www.linkedin.com/company/workday"},{"company":"CSAA Insurance Group","company_id":"csaa-insurance-group","location":null,"positions":[{"description":"","duration":"Dec 2013 Aug 2019 5 years 9 months","duration_short":"5 years 9 months","end_date":"Aug 2019","start_date":"Dec 2013","subtitle":"CSAA Insurance Group","title":"Compensation Consultant II"},{"description":"","duration":"Jun 2016 Sep 2016 4 months","duration_short":"4 months","end_date":"Sep 2016","start_date":"Jun 2016","subtitle":"CSAA Insurance Group, a AAA Insurer","title":"Compensation Executive"},{"description":"","duration":"May 2012 Dec 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2013","start_date":"May 2012","subtitle":"CSAA Insurance Group","title":"Compensation Consultant"},{"description":"","duration":"Feb 2008 May 2012 4 years 4 months","duration_short":"4 years 4 months","end_date":"May 2012","start_date":"Feb 2008","subtitle":"CSAA Insurance Group","title":"Compensation Analyst"}],"url":"https://www.linkedin.com/company/csaa-insurance-group"},{"company":"Hewitt Associates","company_id":"aon","location":"","positions":[{"description":"","duration":"Mar 2006 Dec 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2007","start_date":"Mar 2006","subtitle":"Hewitt Associates","title":"Compensation Analyst"}],"url":"https://www.linkedin.com/company/aon"}]', '["“Miel was an absolute pleasure to partner with. She is thoughtful, creative, and constantly went the extra mile to ensure that our team had the information needed in order to make informed compensation decisions. ”","“Miel was a great compensation partner! She was responsive and a great partner for TA. Miel is very thoughtful in her approach, creative in her suggestions and a great collaborator! ”"]']
User: ['Brooke McBride', '"We first start aspiring to work for companies. We end up aspiring to work for people"', 'Manager of Customer Success at FloQast', 'FloQast', '[{"company":"FloQast","company_id":"floqast","industry":"Internet","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"FloQast","title":"Manager of Customer Success"},{"description":"","duration":"May 2018 Feb 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2020","start_date":"May 2018","subtitle":"FloQast","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/floqast"},{"company":"PatientPop Inc.","company_id":"patientpop-inc-","location":null,"positions":[{"description":"As the Manager of PatientPop\'s Customer Success Quality Assurance team, my role entails:• Building a scalable solution for quality assurance (QA) and quality controls for the Customer Success department.• Develop and implement policies for reviewing SEO best practices, product functionality, content, and user experience. • Manage and direct the daily operations of the Customer Success QA team.• Establish OKRs for Customer Success QA team and work with each individual to help exceed their quarterly goals. • Plan, prioritize and delegate work tasks to ensure proper functioning of the team.• Train and coach QA Analysts to ensure expert knowledge of product as well as SEO and digital marketing trends. • Create a library of Salesforce Knowledge base articles to document best practices and procedures for QA team. • Develop Salesforce dashboards to help monitor individual and team productivity.• Evaluate staff performance and introduce training on an on-going basis.• Work with Engineering and Product Management teams to troubleshoot product defects.Achievements:Q3 2017 Customer Success\' Top Support LeaderQ2 2017 Customer Success\' Most Valuable Player - Quality AssuranceIncreased team productivity by 63% while keeping a 93% accuracy rate","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"PatientPop Inc.","title":"Manager, Customer Success | Quality Assurance"},{"description":"PatientPop is the first practice growth platform for healthcare providers - transforming the way every doctor promotes and advances their practice. Customer Success - • Own the overall relationships with customers, including: Increasing adoption, ensuring retention, and customer satisfaction.• Establish a trusted strategic advisor relationship with customers and drive continued value of our products and services.• Develop, prepare, and nurture customers for advocacy.• Work with customers to establish critical goals, key performance indicators and aid the customer in achieving their goals.• Identify opportunity for upsells, based on the needs of the customer.• Manage account escalations.• Ensure customer success through product training and best practices webinars.Performance Analysis - • Analyze healthcare provider\'s websites and develop strategic SEO, SEM, and Social Media plans to establish as well as grow online presence.• Troubleshoot underperforming accounts by reviewing trends in Google Analytics and Google Webmaster Tools.• Utilize Moz, Google Keyword Planner, and other SEO tools to determine best choice of keywords for web optimization.Achievements:Q4 2016 Most Improved Net Promoter Score (NPS)Maintained a Customer Retention Rate (CRR) of 98.5%Averaged a Customer Satisfaction (CSAT) score of 4.9Managed $1.1 million in annual recurring revenue","duration":"Apr 2016 Jan 2017 10 months","duration_short":"10 months","end_date":"Jan 2017","start_date":"Apr 2016","subtitle":"PatientPop Inc.","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/patientpop-inc-"},{"company":"Quorum Consulting","company_id":"quorumconsulting","location":null,"positions":[{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. As Client Services Associate, responsibilities include: Business Development:• Respond to inbound business leads, assess the needs of the prospective client, draft communication report, and triage business lead to the appropriate consultants • Perform due diligence on med tech innovators prior to attending conferences/events in order to target desirable business opportunities • Develop slide decks for use in VP of Client Services’ capabilities presentations • Prepare business development reports and communicate trends to Directors such as proposal conversion rates, average days from initial contact to SOW execution, and average contract budget by service offerings• Design/maintain the CRM tool and solicit ideas for ways to improve reporting features across all company departments Marketing:• Write, review and update website content, social media, and other company marketing materials to effectively communicate a clear and concise message• Design, assemble, and distribute email newsletter and compile marketing analytics on newsletter performance such as subscriber retention rates, open rates, and click-through rates• Work with event production managers to ensure a positive ROI on conference/event sponsorshipsTraining/Compliance:• Ensure that all new and existing staff are trained on updates in the healthcare industry such as understanding the HITECH Act and best practices for reporting a potential HIPAA breach• Work with Directors to develop a training curriculum for consultants across all departments","duration":"Oct 2015 Mar 2016 6 months","duration_short":"6 months","end_date":"Mar 2016","start_date":"Oct 2015","subtitle":"Quorum Consulting","title":"Associate, Client Services"},{"description":"Quorum Consulting is a full-service healthcare consulting firm specializing in strategic product planning, health economics and outcomes research, market access, reimbursement policy and government affairs. Responsibilities include: • Prepare month-end reports with divisional performance metrics and communicate the source of any variances to Directors • Assist Controller with employee benefits administration, expense reimbursements, and PTO adjustments • Oversee employee timekeeping and process bi-weekly payroll for both exempt and non-exempt staff • Generate tax documents for both W2 and 1099 staff, ensure accuracy, and distribute by IRS deadlines • Train Client Managers on general accounting and revenue recognition policies for the purpose of understanding their forecasted project revenues• Verify that all revenues and expenses are allocated to the proper General Ledger codes in order to run a seamless account reconciliation upon month-end","duration":"Aug 2013 Oct 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2015","start_date":"Aug 2013","subtitle":"Quorum Consulting, Inc.","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/quorumconsulting"},{"company":"FICO","company_id":"fico","location":"Greater San Diego Area","positions":[{"description":"FICO is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.As Revenue Accountant, responsibilities include:• Analyze monthly forecast-to-actual revenue variances and report variances to Project Managers• Submit work papers and supporting documentation to internal and external auditors.","duration":"Dec 2012 Aug 2013 9 months","duration_short":"9 months","end_date":"Aug 2013","start_date":"Dec 2012","subtitle":"FICO","title":"Revenue Accountant"}],"url":"https://www.linkedin.com/company/fico"},{"company":"AM Golden Accountancy Corporation","company_id":null,"location":"Solana Beach, CA","positions":[{"description":"AM Golden Accountancy Corp. is a full service CPA firm which specializes in providing comprehensive business valuation, forensic accounting, litigation support, expert witness, income & estate taxation, complete CFO & controller services.","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"AM Golden Accountancy Corporation","title":"Accounting Associate"}],"url":""},{"company":"Sherwin Williams","company_id":"sherwin-williams","location":"Napa, CA","positions":[{"description":"The Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products primarily in North and South America, the Caribbean region, Europe, and Asia.As Business Analyst Intern, responsibilities include:• Part-time sales associate at Napa store location focusing on selling HGTV line of paint• Research competitor pricing, products, and promotions• Final project: surveying effectiveness of marketing campaigns• Present final project to Senior Leadership for the Southwest Region in Dallas, TX","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Sherwin Williams","title":"Business Analyst Intern"}],"url":"https://www.linkedin.com/company/sherwin-williams"},{"company":"Rancho Valencia Resort & Spa","company_id":"rancho-valencia","location":"Rancho Santa Fe, CA","positions":[{"description":"Rancho Valencia is a Relais & Châteaux resort that redefines the luxury hospitality industry by emphasizing holistic experiences.As Receptionist, responsibilities include: • Upheld gracious front desk procedures under high pressure situations • Scheduled reservations for both small groups as well as large corporate events • Assisted with setting up rooms for special events such as birthdays, anniversaries, and marriage proposals","duration":"Mar 2008 Aug 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2010","start_date":"Mar 2008","subtitle":"Rancho Valencia Resort & Spa","title":"Receptionist"}],"url":"https://www.linkedin.com/company/rancho-valencia"}]', '["Emy Husmoe “Brooke is a motivated, forward-thinking, ambitious, and intelligent manager with strong customer success, SaaS, and startup experience. She consistently demonstrates a strong work ethic along with a dedication to customers and colleagues. Brooke is an organized and customer-service oriented professional, always willing to rise to the occasion to ensure the best customer experience. She is also an exceptional manager -- Brooke successfully scaled her team from 2 employees to close to 10 highly talented employees, created extensive documentation and trained each new hire -- several of whom have become subject matter experts themselves. She continues to show a high level of leadership and organization and is a valuable contributor to any project. The success achieved in her job required extensive knowledge and dedication and know that she will be able to achieve this same success in any professional role.”","Kathryne S Mezzanotte Ellers “I worked with Brooke for a year in different ways, first as a fellow CSM then as her direct manager (for 6 months) and finally as Managers of CS under the same Sr. Manager. My very first impression of Brooke was how robust her knowledge of product and processes were and how willing she was to help her team and those around her. When I began managing Brooke I was blown away by her attention to detail, especially when it came to QA, SEO analysis, and other digital marketing strategies. Brooke played a large role in shaping and elevating how the CS Department at PatientPop interacted with its product and then customers--leading her from CSM to Sr. CSM to Manager of a new team, Quality Assurance. In her transition to QA, Brooke did not lose her exceptional customer engagement lens, which showed in the improvements she implemented. Brooke is a great example of dedicated employees making bigger impacts in start-up environments. ”"]']### Assistant: The agent's job is to manage compensation programs, policies, and procedures, and today they are reaching out to the user to discuss potential collaboration on a project related to compensation advisement and administration.
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### Human: Agent: ['Darin Sanders', "Experienced Transportation Manager with a demonstrated history of working in the government administration industry. Skilled in Traffic Engineering, AutoCAD, HEC-RAS, Transportation Engineering, and Hydrology. Strong operations professional with a Bachelor's degree focused in Civil Engineering from University of Missouri-Rolla.", 'Managing Partner at Petrichor Engineering & Design, LLC', 'Petrichor Engineering & Design, LLC', '[{"company":"Petrichor Engineering & Design, LLC","company_id":null,"location":"Kansas City, Missouri Area","positions":[{"description":"Managing Partner of a small Consulting Engineering firm with locations in Kansas City, Missouri and Houston, Texas areas. We are a Civil Engineering company with experience in hydrology, hydraulic and roadway designs. Managing Partner of a small Consulting Engineering firm with locations in Kansas City, Missouri and Houston, Texas areas. We are a Civil Engineering company with experience in hydrology, hydraulic and roadway designs.","duration":"Dec 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Petrichor Engineering & Design, LLC","title":"Managing Partner"}],"url":""},{"company":"Clay County, Missouri","company_id":"clay-county-missouri","location":"Clay County, Missouri","positions":[{"description":"County Transportation Manager in charge of highways, trails and Midwest National Aviation Center in Mosby. County Transportation Manager in charge of highways, trails and Midwest National Aviation Center in Mosby.","duration":"Oct 2015 Dec 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2017","start_date":"Oct 2015","subtitle":"Clay County, Missouri","title":"Transportation Manager"}],"url":"https://www.linkedin.com/company/clay-county-missouri"},{"company":"Parsons Brinckerhoff","company_id":"wsp","location":"Lenexa, Kansas","positions":[{"description":"Lead hydraulics designer for transportation projects. Projects included traditional design-bid-build and alternative delivery projects, Deisng-Build and P3 (Public-Private-Partnerships). Lead hydraulics designer for transportation projects. Projects included traditional design-bid-build and alternative delivery projects, Deisng-Build and P3 (Public-Private-Partnerships).","duration":"Mar 2009 Oct 2015 6 years 8 months","duration_short":"6 years 8 months","end_date":"Oct 2015","start_date":"Mar 2009","subtitle":"Parsons Brinckerhoff","title":"Senior Design Engineer"}],"url":"https://www.linkedin.com/company/wsp"},{"company":"McDonald & Warger, Inc. Consulting Engineers","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1995 Mar 2009 13 years 10 months","duration_short":"13 years 10 months","end_date":"Mar 2009","start_date":"Jun 1995","subtitle":"McDonald & Warger, Inc. Consulting Engineers","title":"Senior Design Engineer"}],"url":""}]', '["Robert Boyer “Darin is an excellent drainage engineer. I didn\'t know I\'d miss his work until he left.”","Michelle Melson “Darin is a good engineer who has excellent communication skills and relates well with business clients.”"]']
User: ['Tim L. Martin', 'My name is Tim Martin and I have over 15 years of success as a Land Developer with experience in both real estate and land development. Demonstrated knowledge of development and industry standards, applying the best management practices for small- and large-scale development projects. Effective in leading and directing operations for housing and construction projects from inception to completion.', 'Development Director', 'Forestar Group Inc.', '[{"company":"Forestar Group Inc.","company_id":"forestar-group-inc","industry":"Real Estate","location":"SWFL","positions":[{"description":"Directing residential land development efforts from Bradenton to Naples, providing finished lots for DR Horton and other residential home builders. Directing residential land development efforts from Bradenton to Naples, providing finished lots for DR Horton and other residential home builders.","duration":"Feb 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Forestar Group Inc.","title":"Development Director"}],"url":"https://www.linkedin.com/company/forestar-group-inc"},{"company":"Eclipse Insurance Group","company_id":null,"location":"Overland Park, Kansas","positions":[{"description":"In my current position as a Managing Partner, I aid in the organization of the company\'s direction and financial outlook. I serve as the managing partner of an independent insurace agency which offers property and casualty insurance for personal lines and small businesses. I support marketing and company branding while managing investment and financial roles. In my current position as a Managing Partner, I aid in the organization of the company\'s direction and financial outlook. I serve as the managing partner of an independent insurace agency which offers property and casualty insurance for personal lines and small businesses. I support marketing and company branding while managing investment and financial roles.","duration":"Feb 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Eclipse Insurance Group","title":"Managing Partner"}],"url":""},{"company":"Taylor Morrison","company_id":"taylor-morrison","location":"SW Florida","positions":[{"description":"Directing efforts of the SW Florida Land Division by preparing land for the Housing Division\'s home construction. Overseeing land development, amenities, and HOA\'s. Directing efforts of the SW Florida Land Division by preparing land for the Housing Division\'s home construction. Overseeing land development, amenities, and HOA\'s.","duration":"Jan 2019 Jan 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2020","start_date":"Jan 2019","subtitle":"Taylor Morrison","title":"VP of Land Resources"}],"url":"https://www.linkedin.com/company/taylor-morrison"},{"company":"Golden Ocala Golf & Equestrian Club","company_id":null,"location":"Ocala, Florida","positions":[{"description":"As a VP of Real Estate Development, I conceptualized activities of the World Equestrian Center, the largest equine event complex in the United States. I headed the builder program, land development activities, master planning, and served as liaison to the sales office for the master-planned community known as Golden Ocala Golf & Equestrian Club.The following are highlights of the value I have brought to the company: ☛ Cultivated three new builders to complete work for the development. ☛ Acquired the necessary permits for the development o the World Equestrian Center.","duration":"Jan 2017 Feb 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2018","start_date":"Jan 2017","subtitle":"Golden Ocala Golf & Equestrian Club","title":"VP of Real Estate Development"}],"url":""},{"company":"Mattamy Homes","company_id":null,"location":"Venice, Florida","positions":[{"description":"While working at Mattamy Homes, I contributed to bond financing, planning/construction of master infrastructure, and maintenance for the West Villages Improvement District. I supported agricultural land management and environmental activities. I played a key role in master planning and land development responsibility of the master-planned community known as West Villages.The following are highlights of the value I have brought to the company: ☛ Influental in the negotiation of purchase and sale contracts with National Builders. ☛ Launched the development of over 500 homes in the first year of employment.","duration":"Oct 2015 Jan 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2017","start_date":"Oct 2015","subtitle":"Mattamy Homes","title":"Director, Land Development"}],"url":""},{"company":"Fairfield Glade Community Club","company_id":"fairfield-glade-community-club","location":"Fairfield Glade, Tennessee","positions":[{"description":"During my time with Fairfield Glade Community Club, I directed the management and completion of the Public Works Division such as Roads and Bridges, Wastewater (including Treatment Plant), Facilities Maintenance, Sanitation and Garage, Lakes and Dams, and ACC. I contributed to multiple committees including Lakes, Community Safety, ACC, Racquet Sports, and Trails. I streamlined the master planning, budgeting, infrastructure improvements, and maintenance of the resort retirement community of Fairfield Glade.The following are highlights of the value I have brought to the company: ☛ Pioneered teh construction of a 7,500 square foot golf course clubouse, the installation of 120 marine dock slips, renovation of two pools and cabanas, as well as the installation of a 250,000 gpd wastewater drip disposal system.","duration":"Aug 2011 Sep 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2015","start_date":"Aug 2011","subtitle":"Fairfield Glade Community Club","title":"Director of Public Works"}],"url":"https://www.linkedin.com/company/fairfield-glade-community-club"},{"company":"LWR Development, LLC","company_id":null,"location":"","positions":[{"description":"In my time with LWR Development, I regulated budgeting, master planning, design, and construction of residential and commercial tracts. I held responsibility for land acquisition, irrigation operations, residential builder contract review, commercial and school parcels, and coordination wih agricultural and mining operations. I monitored P&L responsibility and master planning for the land development division.The following are highlights of the value brought to the company: ☛ Cultivated land for more than 6,000 residential dwelling units and three million square feet of retail, office, and industrial building space. ☛ Spearheaded and design and construction of a 45,000 square foot private clubhouse and numberous accessory buildings. ☛ Successfully designed and constructed 54 holes for a championship golf course.","duration":"Oct 1999 May 2009 9 years 8 months","duration_short":"9 years 8 months","end_date":"May 2009","start_date":"Oct 1999","subtitle":"LWR Development, LLC","title":"Vice President Of Development"}],"url":""}]', '["Howard Nelson “I have know Tim for over 10 years, working more closely with him over recent years, while serving on the Home Builders Association of Manatee-Sarasota\'s Board of Directors. Tim is truly an Executive with the highest level of ethics and professionalism. As one of the top Executives with the Lakewood Ranch Communities and President of LWR Development, he has played key roles in the initial, as well as ongoing success of this community. I have no hesitation with a recommendation of Tim, as a business partner and now close friend.”","Dena James “My experience working with Tim at Lakewood Ranch was very positive. He always displayed a professional demenor and a great knowledge of the building industry. The projects he oversaw were always well organized and completed on time. He has a strong work ethic and is thought of as an honest, hard working professional by his peers. Tim is someone I would definately want to work with again in the future!”"]']### Assistant: The agent's job is to provide consulting services in civil engineering and hydrology. Today, the user is reaching out to the agent because they need assistance with directing residential land development efforts for a large-scale housing project.
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### Human: Agent: ['Randy Kurtzman', 'My goal is to have satisfied customers that are willing to share their level of satisfaction with others.', 'Owner, Admiral Cleaning & Maintenance, Inc.', 'Admiral Cleaning & Maintenance, Inc.', '[{"company":"Admiral Cleaning & Maintenance, Inc.","company_id":null,"location":"South Windsor, CT","positions":[{"description":"We are a full service janitorial company that provides services within Hartfor County, Tolland County and Northern Middlesex County. We also clean carpets, Strip & Wax floors and power scrub hard tile floors. We are a full service janitorial company that provides services within Hartfor County, Tolland County and Northern Middlesex County. We also clean carpets, Strip & Wax floors and power scrub hard tile floors.","duration":"Nov 1998 - Present 23 years 5 months","duration_short":"23 years 5 months","end_date":"Present","start_date":"Nov 1998","subtitle":"Admiral Cleaning & Maintenance, Inc.","title":"Owner"}],"url":""},{"company":"Zeldin Air, KV Mechanical, Randall Refrigeration, Porter & Chester Institute & HEAT Brand","company_id":null,"location":"San Diego CA, South Windsor CT, Enfield CT, East Hartford CT","positions":[{"description":"I was a HVAC/R service technician and contractor that eventually taught at a local technical school before taking on a challenging and rewarding position designing, building, installing and servicing electrical systems for heat treating furnaces. I was a HVAC/R service technician and contractor that eventually taught at a local technical school before taking on a challenging and rewarding position designing, building, installing and servicing electrical systems for heat treating furnaces.","duration":"Jul 1990 Nov 1998 8 years 5 months","duration_short":"8 years 5 months","end_date":"Nov 1998","start_date":"Jul 1990","subtitle":"Zeldin Air, KV Mechanical, Randall Refrigeration, Porter & Chester Institute & HEAT Brand","title":"HVAC/R Technician, Contractor, Teacher and designer"}],"url":""},{"company":"United States Navy","company_id":"us-navy","location":"","positions":[{"description":"Submarine qualified, and proud of it. Submarine qualified, and proud of it.","duration":"Jul 1984 Jul 1990 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jul 1990","start_date":"Jul 1984","subtitle":"United States Navy","title":"Machinist Mate Second Class (Submarines)"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Ron Conyers “Randy is always responsive and willing to service his customer needs. His company delivers quality service.”","Patrick Greene “I have hired Randy for my own home, and referred him to my clients and have always received top notch service. Randy is a true profesional and employs a great staff. I would highly recommend Randy and Admiral Cleaning to anyone.”"]']
User: ['Greg Bender', 'I am honest,trustworthy and pay attention to details.I am also very conscious about the QUALITY of work I perform. I have been performing electrical work for over 40 years', "Owner at Greg's Electrical Service,LLC", "Greg's Electrical Service,LLC", '[{"company":"Greg\'s Electrical Service,LLC","company_id":null,"location":"","positions":[{"description":"Residential,commercial,industrial wiring and service calls as well. Residential,commercial,industrial wiring and service calls as well.","duration":"Jul 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Jul 2013","subtitle":"Greg\'s Electrical Service,LLC","title":"Owner"}],"url":""},{"company":"General Motors","company_id":"general-motors","location":"Lansing,Mi.","positions":[{"description":"I performed electrical construction installations,worked in the electronics repair crib, installed,wired and programmed ABB and GM Fanuc robots and installed Ethernet networking systems. I maintained the electrical integrity of the V6 and V8 engine lines, the V6 Blockfloor, High rise stacker cranes as well as maintaining the assembly lines in the mid 80\'s,90\'s and joined a buyoff travel team for the P90 and GMX130 car models in 1996 .I have maintained Allen Bradley as well as Banner camera vision systems for error detection as well as quality control systems. Recently was responsible for troubleshooting and repairing robots,troubleshooting industrial automation control systems,weld,sealer and fastening systems in the Engine compartment and Underbody areas of Lansing Grand River Cadillac Body plant.","duration":"Oct 1983 Apr 2013 29 years 7 months","duration_short":"29 years 7 months","end_date":"Apr 2013","start_date":"Oct 1983","subtitle":"General Motors","title":"Electrician at Lansing Grand River Cadillac"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Various electrical contractors","company_id":null,"location":"Metro Flint area,Saginaw,Bay City,Midland, Fort Wayne,Indiana and Toledo,Ohio.","positions":[{"description":"I worked for various electrical contractors performing both commercial and industrial work after I completed my electrical apprenticeship in August 1977. I worked for various electrical contractors performing both commercial and industrial work after I completed my electrical apprenticeship in August 1977.","duration":"Aug 1977 Oct 1983 6 years 3 months","duration_short":"6 years 3 months","end_date":"Oct 1983","start_date":"Aug 1977","subtitle":"Various electrical contractors","title":"Journeyman/Master Electrician"}],"url":""},{"company":"Flint I.B.E.W Local Union #948","company_id":null,"location":"Flint,Michigan","positions":[{"description":"Served an electrical apprenticeship at Mott Community College while working full time performing commercial and industrial wiring installations. Served an electrical apprenticeship at Mott Community College while working full time performing commercial and industrial wiring installations.","duration":"Aug 1973 Aug 1977 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 1977","start_date":"Aug 1973","subtitle":"Flint I.B.E.W Local Union #948","title":"Electrical Apprentice"}],"url":""}]', '["Mark Rothwell “I would highly recommend Greg for any electrical work. He is an outstanding person to work with.”","Bruce Meyers “I have worked with Greg on a personal basis for almost 10 years. Greg is very detailed oriented and has excellent organizational skills for large or small projects.”"]']### Assistant: The agent's job is to provide janitorial services and maintain customer satisfaction. Today, the user is reaching out to the agent because they need electrical services for their commercial property.
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### Human: Agent: ['Andrew Miller', 'Training:Designing, implementing and delivering training modules for Valuation, Financial Analysis, Bank Regulation and Professional Skills. I use an integrated approach in developing training, combining technical skills from different areas that should overlap, but are often treated as separate.I design case studies specifically for each client, using real-time, local companies with up-to-the-minute financial statements and news.I provide coaching and mentoring to all participants and impart specialist-level knowledge to those needing it. Investment Banking:Structuring:Experienced in evaluating, structuring and selling (internally & externally) various financial products, including Merger & Acquisition Finance, Structured Finance, Project Finance, Liquidity Finance, Trade Finance, Derivatives and Securitizations. Marketing:Formulated and implemented successful marketing plans. Demonstrated ability to develop and up-tier relationships using a variety of financial products and services. Valuation/M&A: Co-managed the financing of a $1.8 billion acquisition of a consumer goods company. Helped structure and put in place several large buy-outs in the automotive, transportation, natural resources and tech industries. Designed and taught case studies for industries as diverse as Pharma, Beverages, Pulp & Paper, Wind Power, Retailing and Subscription Services.Other Experience:Member of the Branch Credit Committee. Extensive work on Regulation & Compliance.Specialties: Valuation: Comparable Companies Analysis (CCA), Discounted Cash Flow (DCF), Modelling, and Mergers & AcquisitionsFinancial Analysis: Fundamental Analysis, Financial Statements, Cash Flow Analysis, Ratios, Credit RiskFinancial Structuring: Optimal Capital Structure, Recapitalizations, Acquisition Finance, Liquidity Finance, Project Finance, Structured Finance, Securitizations.Leadership, Selling, Presentations, Negotiations, Team Building', 'Freelance Trainer & Consultant - Principal, IntelliCepts, work often with BG Consulting (London & Middle East) and TCC-XP3RT (New York)', 'IntelliCepts - Freelance Trainer', '[{"company":"IntelliCepts - Freelance Trainer","company_id":null,"location":"Salt Lake-based, Global provision","positions":[{"description":"","duration":"Aug 2003 - Present 18 years 2 months","duration_short":"18 years 2 months","end_date":"Present","start_date":"Aug 2003","subtitle":"IntelliCepts - Freelance Trainer","title":"Principal"}],"url":""},{"company":"Oxyor","company_id":"oxyor","location":"","positions":[{"description":"","duration":"Sep 2004 Dec 2015 11 years 4 months","duration_short":"11 years 4 months","end_date":"Dec 2015","start_date":"Sep 2004","subtitle":"Oxyor","title":"Founding Partner"}],"url":"https://www.linkedin.com/company/oxyor"},{"company":"ABN AMRO","company_id":"abn-amro","location":null,"positions":[{"description":"","duration":"May 1998 Aug 2003 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2003","start_date":"May 1998","subtitle":"ABN AMRO","title":"Deputy Head, Academy - Group Vice President"},{"description":"","duration":"Sep 1995 May 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 1998","start_date":"Sep 1995","subtitle":"ABN AMRO Bank","title":"Trainer / Vice President"},{"description":"","duration":"Mar 1994 Sep 1995 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 1995","start_date":"Mar 1994","subtitle":"ABN AMRO Bank","title":"Portfolio Manager / Assistant Vice President"}],"url":"https://www.linkedin.com/company/abn-amro"},{"company":"Credit Agricole","company_id":"credit-agricole","location":"","positions":[{"description":"","duration":"Jun 1991 Mar 1994 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 1994","start_date":"Jun 1991","subtitle":"Credit Agricole","title":"Senior Analyst - Assistant Vice President"}],"url":"https://www.linkedin.com/company/credit-agricole"},{"company":"Danske Bank Large Corporates & Institutions","company_id":"danske-bank-large-corporates-&-institutions","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jun 1989 Apr 1991 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 1991","start_date":"Jun 1989","subtitle":"Danske Bank Large Corporates & Institutions","title":"Relationship Officer, Assistant Vice President"}],"url":"https://www.linkedin.com/company/danske-bank-large-corporates-&-institutions"},{"company":"Security Pacific Merchant Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1988 Jun 1989 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 1989","start_date":"Jun 1988","subtitle":"Security Pacific Merchant Bank","title":"Financial Analyst"}],"url":""}]', '["Muhammed Hajat “Andrew and his partners are excellent people to learn from and work with at any time of your career. I was lucky enough to work with them at the start of mine and they were superb!”","Alex van Os de Man (MBCI) “Andrew is a very creative and motivating trainer. He has the ability to make people understand complex and difficult matter in a short and concise period. His major assets are complemented with humor, integrity, and a positive mental attitude.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide training and consulting services in various financial areas, and today, the agent is reaching out to the user to discuss a potential collaboration on planning and managing a high-profile financial conference.
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### Human: Agent: ['Marie Kobos', 'Specialties: Health Management consulting for large employers, health data analysis for large employed populations, health care provider network contracting; professional level Human Resource educational program and operational management', 'Senior Director, National Advocacy and Client Engagement', 'TIAA', '[{"company":"TIAA","company_id":null,"location":"","positions":[{"description":"Program management, operational and employee management, and client support Program management, operational and employee management, and client support","duration":"Jun 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Jun 2014","subtitle":"TIAA","title":"Senior Director"}],"url":""},{"company":"Aon Hewitt","company_id":"aon","location":"","positions":[{"description":"Senior Vice President with experience in patient advocacy, health care measurement, health and productivity practices and programs, health claims auditing, and legal compliance. Senior Vice President with experience in patient advocacy, health care measurement, health and productivity practices and programs, health claims auditing, and legal compliance.","duration":"Sep 1994 Apr 2014 19 years 8 months","duration_short":"19 years 8 months","end_date":"Apr 2014","start_date":"Sep 1994","subtitle":"Aon Hewitt","title":"Senior Vice President, Health & Benefits Practice"}],"url":"https://www.linkedin.com/company/aon"},{"company":"John Hancock Life Insurance Company (U.S.A.)","company_id":"john-hancock","location":"","positions":[{"description":"Experience in and responsibility for management of health cost management and data analysis operations, development of patient advocacy and wellness services, provider network development and contracting. Experience in and responsibility for management of health cost management and data analysis operations, development of patient advocacy and wellness services, provider network development and contracting.","duration":"Oct 1985 Jan 1994 8 years 4 months","duration_short":"8 years 4 months","end_date":"Jan 1994","start_date":"Oct 1985","subtitle":"John Hancock Life Insurance Company (U.S.A.)","title":"Director, Managed Care - Eastern Health Group Operations"}],"url":"https://www.linkedin.com/company/john-hancock"}]', '["Linda Brady “Marie is deeply intelligent, possesses a quick wit, and is perhaps the most dedicated colleague with whom I have worked. Her energy is limitless and her interests and talents broad. She delights in intellectual discovery and is adept at visualizing solutions. What distinguishes Marie is her genuine interest and concern for others--clients, colleagues, friends. She is an exceptional human being, inspiring all she meets.”","Matt Levin “Marie is an incredible talent. She has the rare mix of deep healthcare expertise, technology understanding and commercial instincts. She has successfully built growth businesses profitably numerous times. She is also a wonderful leader of people and has tremendous followership. I would hire her in an instant.”"]']
User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to provide health management consulting for large employers, and today the user is reaching out to the agent because they need assistance with designing a user-friendly and modern web3 platform for their technology company.
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### Human: Agent: ['Kym Huff', "I've worked in the Information Technology field as a project manager for the last 9 years. I have the knowledge and skills to support our Connext team and all of the stakeholders we represent. Customer satisfaction is always my #1 goal!", 'IT Project Manager at Connext with a Strong Focus on Customer Satisfaction', 'Connext', '[{"company":"Connext","company_id":"teamconnext","location":"Duluth, Georgia","positions":[{"description":"Greater Atlanta AreaTrextel enables enterprise organizations to streamline complex IT tasks and workflows by leveraging intelligent automation and integrations at scale through IntelliTrex™ - our proprietary AIOps platform. Connectivity is more important now than ever. Companies need to accomplish more with less resources, all while maintaining the same level of customer experience as before. That is why we built IntelliTrex... to leverage automation that enables businesses to focus on the people and processes that matter most. We envision a world where connection is possible for all people, everywhere. Where the software we build doesn\'t just enable businesses, it empowers them to make a difference in the lives of their customers and in their communities. Network technology is what we do, but people are at the heart of everything we do.","duration":"Dec 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Connext","title":"Project Manager"}],"url":"https://www.linkedin.com/company/teamconnext"},{"company":"Selectron Solutions","company_id":"selectron-solutions","location":"United States","positions":[{"description":"Selectron Solutions is a leading provider of Reverse Logistics services in the Consumer Electronics Industry. Our comprehensive solutions include: Offsite Full Service Delivery, In-House Full Service Delivery, Depot Repair, Re-manufacturing, Returns Management, Services Parts Fulfillment, Re-marketing, and responsible recycling.Responsible for managed deployment of technology new install, maintenance, and service or repair projects in residential, commercial, and retail environments. Responsible for planning, executing, monitor/controlling and closing projects. • Manage Stakeholder engagement. • Responsible for communication, risk management, and escalations. • Data reporting and analysis focused on performance improvement and transparency• Talent acquisition, skills research, negotiation, and relationship building.• Clear and accurate deliverable attainment following specific requirements.• Maintaining project records, approving subcontractor work orders and invoicing clients.• Providing escalation support focused on swift and acceptable resolution.• Daily report generation and performance analysis.","duration":"Jul 2016 Jun 2018 2 years","duration_short":"2 years","end_date":"Jun 2018","start_date":"Jul 2016","subtitle":"Selectron Solutions","title":"Project Manager"}],"url":"https://www.linkedin.com/company/selectron-solutions"},{"company":"Field Nation","company_id":"field-nation","location":"","positions":[{"description":"A service based company that specializes in sub contracting technicians for a variety of jobs such as: break/fix, site surveys, installations of POS equipment, Printers, Digital Signage, Copiers, Cabling and all peripherals used mostly in retail store environments. A service based company that specializes in sub contracting technicians for a variety of jobs such as: break/fix, site surveys, installations of POS equipment, Printers, Digital Signage, Copiers, Cabling and all peripherals used mostly in retail store environments.","duration":"May 2013 Jul 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2016","start_date":"May 2013","subtitle":"Field Nation","title":"Service Delivery Specialist/Project Manager"}],"url":"https://www.linkedin.com/company/field-nation"},{"company":"Law Firm","company_id":null,"location":"","positions":[{"description":"Paralegal in Real Estate, Probate, Criminal Defense and Domestic Litigation. Paralegal in Real Estate, Probate, Criminal Defense and Domestic Litigation.","duration":"1983 2013 30 years","duration_short":"30 years","end_date":"2013","start_date":"1983","subtitle":"Law Firm","title":"Paralegal"}],"url":""},{"company":"O\'Hanna RE and D&K Partners","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"O\'Hanna RE and D&K Partners","title":"Partner"}],"url":""}]', '["Evelyn Angeletti “Kym is an excellent paralegal--self starter, very efficient and effective, incredibly knowledgeable in real estate.”","J. Eirn Broveleit “I worked with Kym on an intense nation wide point-of-sale roll-out with more than 4000 locations. We were part of a team that coordinated sometimes more than 200 technicians onsite all at the same time very early in the morning before the retail locations opened. She was great and a pleasure to work. The project was a success. I do hope to work with her on future projects. ”"]']
User: ['Spandana Akella', 'Seasoned Business Consultant with over 16 years of experience in business advisory, change adoption, product marketing & thought leadership. Ex-entrepreneur - Business research, operational, IT & strategy consulting experience with Fortune 500 clients - Experience working across Healthcare & Life Sciences, banking & financial services, travel & tourism, retail and technology sectors - Business advisory & management consulting experience with multiple start-ups and small & medium businesses', 'Product Strategy & Transformation Coach', 'Slalom', '[{"company":"Slalom","company_id":"slalom-consulting","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Slalom","title":"Sr. Consultant, Business Advisory Services"},{"description":"","duration":"Jul 2018 Jun 2021 3 years","duration_short":"3 years","end_date":"Jun 2021","start_date":"Jul 2018","subtitle":"Slalom","title":"Consultant, Business Advisory Services"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"California Department of Rehabilitation","company_id":"california-department-of-rehabilitation","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"California Department of Rehabilitation","title":"Product Strategy and Digital Transformation (coach)"},{"description":"","duration":"Jul 2021 Jan 2022 7 months","duration_short":"7 months","end_date":"Jan 2022","start_date":"Jul 2021","subtitle":"California Department of Rehabilitation","title":"Change Adoption and Transformation advisor"}],"url":"https://www.linkedin.com/company/california-department-of-rehabilitation"},{"company":"Roche","company_id":"roche","location":"","positions":[{"description":"","duration":"Nov 2020 Jul 2021 9 months","duration_short":"9 months","end_date":"Jul 2021","start_date":"Nov 2020","subtitle":"Roche","title":"Agile Coach"}],"url":"https://www.linkedin.com/company/roche"},{"company":"ALAMEDA COUNTY PUBLIC HEALTH DEPARTMENT","company_id":"alameda-county-public-health-department","location":"","positions":[{"description":"","duration":"Sep 2020 Oct 2020 2 months","duration_short":"2 months","end_date":"Oct 2020","start_date":"Sep 2020","subtitle":"ALAMEDA COUNTY PUBLIC HEALTH DEPARTMENT","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/alameda-county-public-health-department"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"Chevron","title":"Organizational Capability Lead - Behavioral Change Management"}],"url":"https://www.linkedin.com/company/chevron"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":null,"positions":[{"description":"Sourcing and business process advisory for Clinical Supply Chain Management","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"Gilead Sciences","title":"Consulting Engagement Manager, Sourcing advisory - Clinical Supply Chain Management"},{"description":"- Business Program Manager for an Enterprise GxP implementation overseeing Business implementation, Organizational Change Management and Process Optimization","duration":"Aug 2018 Feb 2019 7 months","duration_short":"7 months","end_date":"Feb 2019","start_date":"Aug 2018","subtitle":"Gilead Sciences","title":"Business Program Manager for a large scale, Enterprise GxP system implementation"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2017 Jul 2018 11 months","duration_short":"11 months","end_date":"Jul 2018","start_date":"Sep 2017","subtitle":"Kaiser Permanente","title":"Investment Strategy Consultant (Analytics Investment Programs)"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Cognizant","company_id":"cognizant","location":null,"positions":[{"description":"Business consulting (2015-2016):Business consulting, Thought leadership and sourcing advisory for top global pharmaceuticals and Bio-pharma customers in the Bay Area.Product & Program Management (2014):I worked with the life sciences industry on gamification-based, hi-tech mobility products, apps, ideas & thought leadership initiatives in the patient-centricity area that help engage patients through clinical trials, enable them to manage their overall health, in turn drive better health outcomes. I also managed a pilot implementation of one such product at a big (top 5) pharmaceutical (Sanofi).My role involved:Product Development of a mHealth product and Project Manager for first client implementation• Manage product conceptualization, business case development, requirements, design, user experience/journey of a patient engagement mobile application• Project Management of the pilot implementation of the product at a large pharmaceutical• Taking the product to market to pharmaceutical companies and CROsPMO for a highly acclaimed, large-scale, shared investigator portal product\'s development & pilot implementation initiative - http://www.marketwatch.com/story/transcelerate-selects-cognizant-to-develop-a-clinical-trials-collaboration-platform-2014-07-24-618300Business Development For Life Sciences R&D (2013):I managed the business development pipeline & was accountable for pursuing and impacting opportunities in the clinical development and platform based service offerings areas within Cognizant’s Life Sciences R&D practice. I have initiated and worked on several non-linear growth opportunities and proofs of concept such as the Electronic Health records integration into Life Sciences, vertical & clinical cloud proposition, etc.","duration":"Jan 2014 Jul 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2018","start_date":"Jan 2014","subtitle":"Cognizant","title":"Business Consulting Manager, Cognizant Business Consulting"},{"description":"","duration":"Dec 2012 Jan 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2014","start_date":"Dec 2012","subtitle":"Cognizant","title":"Business Development Manager - Life Sciences R&D Division"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Roche","company_id":"roche","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"Roche","title":"Product Manager - Clinical Performance Analytics"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"San Francisco Bay Area","positions":[{"description":"Consulting on multiple assignments. Consulting on multiple assignments.","duration":"Jul 2016 Feb 2017 8 months","duration_short":"8 months","end_date":"Feb 2017","start_date":"Jul 2016","subtitle":"Gilead Sciences","title":"Lead Business Consultant - R&D"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Roche","company_id":"roche","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2016 Jun 2016 2 months","duration_short":"2 months","end_date":"Jun 2016","start_date":"May 2016","subtitle":"Roche","title":"Sr Business Consultant - Performance Analytics"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2015 Apr 2016 10 months","duration_short":"10 months","end_date":"Apr 2016","start_date":"Jul 2015","subtitle":"Gilead Sciences","title":"Lead Business Consultant - High Impact Strategy Initiatives and Assessments"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Sanofi","company_id":"sanofi","location":"","positions":[{"description":"","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"Sanofi","title":"Product and Program Management (Innovations)"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"TransCelerate BioPharma Inc.","company_id":"transcelerate-biopharma-inc-","location":"","positions":[{"description":"","duration":"Jul 2013 Dec 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2014","start_date":"Jul 2013","subtitle":"TransCelerate BioPharma Inc.","title":"Marketing & Strategy - Shared Investigator Portal at TransCelerate BioPharma Inc."}],"url":"https://www.linkedin.com/company/transcelerate-biopharma-inc-"},{"company":"Green Minds Consulting","company_id":"green-minds-consulting","location":"Hyderabad Area, India","positions":[{"description":"• Business domain, strategy, process & IT consulting services for clients across multiple industries in India, US, Europe and Middle East; managed a consulting team• Business analysis and product roadmap of a digital advertising engine for a tech startup• Industry research in cloud computing, domain registration, enterprise applications, travel & tourism and FMCG sectors• Presented, ACM India conference on cloud computing, 2011 held at Indian School of Business, Hyderabad and CIO conference, 2011 held in Mumbai; presented case study analysis sessions at local business schools in Hyderabad, India• Corporate strategy, financial management, recruitments and team-building as part of building the company","duration":"Jun 2010 Dec 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2012","start_date":"Jun 2010","subtitle":"Green Minds Consulting","title":"Managing Partner & Principal Consultant"}],"url":"https://www.linkedin.com/company/green-minds-consulting"},{"company":"Offbeat tourism start up","company_id":null,"location":"","positions":[{"description":"• Business planning, elevator pitches and managing the angel funding process; • Business plan & strategy shortlisted in the Economic times “Power of Ideas” initiative - 2009• Partnerships management - Establishing service & technology partnerships• Product conceptualization & management, business analysis, effort estimation and feature comparisons• Obtained seed funding from angel investors • Business planning, elevator pitches and managing the angel funding process; • Business plan & strategy shortlisted in the Economic times “Power of Ideas” initiative - 2009• Partnerships management - Establishing service & technology partnerships• Product conceptualization & management, business analysis, effort estimation and feature comparisons• Obtained seed funding from angel investors","duration":"Jun 2009 Jun 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2010","start_date":"Jun 2009","subtitle":"Offbeat tourism start up","title":"Managing partner"}],"url":""},{"company":"Cognizant Technology Solutions","company_id":"cognizant","location":"Chennai Area, India","positions":[{"description":"I was part of the Cognizant business consulting group for the banking and financial services vertical. Contributed in consulting assignments in process analysis and re-engineering, change management, project management and team leadership, pre-sales leadership and solution development in responding to RFPs• Practice development through training course development & delivery, team building & collateral development• Attended IBM training on requirements management approach via Unified Modeling Language","duration":"Feb 2008 Jun 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2009","start_date":"Feb 2008","subtitle":"Cognizant Technology Solutions","title":"Business Analysis Consultant, Cognizant Business Consulting"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"HSBC","company_id":"hsbc","location":"Pune Area, India","positions":[{"description":"• Business Requirements gathering & analysis. Developed and managed several requirements artifacts using the Unified Modeling Language (use case analysis) and other approaches• International consulting assignment with HSBC Bank PLC, UK• Team leadership & onsite coordination• Practice development through domain trainings, collateral building• Vendor evaluation and outsourcing advisory• Solution development and pre-sales support • Business Requirements gathering & analysis. Developed and managed several requirements artifacts using the Unified Modeling Language (use case analysis) and other approaches• International consulting assignment with HSBC Bank PLC, UK• Team leadership & onsite coordination• Practice development through domain trainings, collateral building• Vendor evaluation and outsourcing advisory• Solution development and pre-sales support","duration":"Nov 2005 Aug 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2007","start_date":"Nov 2005","subtitle":"HSBC","title":"Business Analyst - Team Lead"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"Credence Analytics Pvt. Ltd.","company_id":"credence-analytics","location":"Mumbai Area, India","positions":[{"description":"• Project management, business analysis and implementation of a treasury management & accounting product at various banks• Instrumental in leading the successful go-live implementation at SBI (State Bank of India), India\'s largest bank• Client engagement • Project management, business analysis and implementation of a treasury management & accounting product at various banks• Instrumental in leading the successful go-live implementation at SBI (State Bank of India), India\'s largest bank• Client engagement","duration":"Jan 2005 Oct 2005 10 months","duration_short":"10 months","end_date":"Oct 2005","start_date":"Jan 2005","subtitle":"Credence Analytics Pvt. Ltd.","title":"Consultant - Product Implementation"}],"url":"https://www.linkedin.com/company/credence-analytics"}]', '["Susant Mallick “Spandana is very jovial and brings lots of energy to work. She worked with me for more than 1 year and brought many thought leadership to the table and helped me take our Cloud strategy to the next level. She is very rapportive & articulative. I wish her all the best for her future endevor.”","Sathyanarayanan Palaniappan “Spandana is a detail oriented person, methodical and very articulate in her thoughts. When she is entrusted with any task, we can be rest assured that, a high quality output is guaranteed.”"]']### Assistant: The agent's job is to provide business advisory services, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in the healthcare and life sciences sector.
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### Human: Agent: ['Amit Desai', '# Total 14 years of competitive experience in IT industry using Microsoft Technology (C#, ASP.NET)# Design of highly responsive web application in Javascript, Jquery, Jquery UI, AngularJS# Knowledge of Sieve, IEJSMemoryLeakDetector for detecting memory leaks in Web Applications designed using Javascript, JQuery# Knowledge of CSS Sprite and YUI tools# Knowledge on performance tuning; in ASP.Net applications and also in Javascript # Knowledge on Microsoft ACT for load testing of web applications.# Design of RIA using Adobe Flex# Designed a simple tool to automate testing which resulted in significant savings. # Experience of working in the complete Software development life cycle involving development, documentation, testing and maintenance.# Good work ethics with excellent communication and interpersonal skills.# Capable to delve into the new leading Technologies.# Ability to work well in both a team environment and individual environment.Specialties: # Ability to design highly responsive Web Application# Excellent knowledge on Microsoft Technologies, C#, ASP.Net and ADO.Net# Excellent knowledge on Javascript, JQuery, AngularJS# Ability to learn new technologies/frameworks/languages quickly', 'Senior Developer NJIIS', 'Lean-IT Solutions', '[{"company":"Lean-IT Solutions","company_id":null,"location":"Trenton","positions":[{"description":"","duration":"Dec 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Dec 2016","subtitle":"Lean-IT Solutions","title":"Senior UI Developer"}],"url":""},{"company":"Infosys","company_id":"infosys","location":null,"positions":[{"description":"","duration":"Jan 2013 Dec 2016 4 years","duration_short":"4 years","end_date":"Dec 2016","start_date":"Jan 2013","subtitle":"Infosys","title":"Technical Architect"},{"description":"Designing rich web interfaces using ASP.NET, JQuery, Flex. AngularJSPlayed a pivotal role in designing a heavy data oriented web site using Jquery Templates, Jquery Data linking and Jquery UI.Managing a team of 7 members.","duration":"Sep 2009 Dec 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2012","start_date":"Sep 2009","subtitle":"Infosys Technologies Ltd","title":"Technology Lead"},{"description":"Providing technical solutions.Performance tuning.","duration":"Sep 2007 Sep 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2009","start_date":"Sep 2007","subtitle":"Infosys Technologies Ltd","title":"Technology Specialist"},{"description":"Used SpreadSheet ML to export data to excel from data grid.","duration":"Oct 2004 Oct 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2007","start_date":"Oct 2004","subtitle":"Infosys Technologies Ltd","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Nitin Aggarwal “Amit has the unique combination of strong technical skills, process & domain knowldge and people skills. Amit has always been at the forefront of taking new initiatives and challenging tasks. Amit\'s bigest asset is ability to think rationally and remain calmduring critical times. Amit is asset to any team and would not think for a second to work with Him again”","Rajbans Joshi “Having worked along with Amit for over a year, I can definitely say that he has an extraordinary Technical bent of mind and zeal to improve in whatever he does. Beyond meeting the targets set for him by his superiors, with patience, he goes out of the way to help his colleagues and subordinates on issues faced in the project. His ability to work in difficult times is commendable . Above all, he is really a good team player and takes the bottomline in whatever he does. One would definitely want a Technical Specialist such as Amit to be in the team. On a lighter front, a very good friend who is always willing to help and makes you feel comfortable.. Way to go..”"]']
User: ['Lamont R. Thompson', 'I am a front-end software engineer in the NYC area specializing in building exceptional high quality web & mobile applicationsHardworking and creative developer that is passionate about building things with technology in general. An excellent team player and self starter.I am a highly adept at conveying complex technical information to a variety of professional and laymens audiences in a clear and understandable manner.', 'Web Application Developer | Entrepreneur', "Thompson's Tech Consulting", '[{"company":"Thompson\'s Tech Consulting","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Designing user interactions on websites, developing servers and databases for website functionality and coding for mobile platforms as well as Freelance work. Utilizing these tools: HTML5, CSS3, JavaScript, WordPress PHP, Node.js, Responsive Design, Bootstrap, AWS, REST API, Heroku, Git, REACTJS, MySQL, MongoDB","duration":"Oct 2017 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Thompson\'s Tech Consulting","title":"Web Developer"}],"url":""},{"company":"Altice USA","company_id":"altice-usa","location":"Greater New York City Area","positions":[{"description":"Information Technology support. Internet specialist","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Altice USA","title":"Technical Support"}],"url":"https://www.linkedin.com/company/altice-usa"},{"company":"Kids media Corp","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Project managing software programs & Developing Mobile Apps","duration":"Sep 2017 Oct 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2018","start_date":"Sep 2017","subtitle":"Kids media Corp","title":"Project Manager"}],"url":""}]', '["“I had the pleasure of working with Lamont in the Rutgers Boot Camp Coding Program. What I can lend about Lamont is that he is very determined and welcomed challenges. Once he puts his mind to something he follows through, until he completes his goal. Through conversation he has mentioned how he enjoys back end due to the challenge of problem solving. During our final project he worked on the back end part of our project where he setup the CRUD call back functions to our data base . Lamont is very easy going and very easy to work with . He is a good asset to have to any team. ”","“I admire Lamont for his professionalism, technical skills and productive collaboration in the study group! He is a definite team player and he doesn’t leave anyone behind. Lamont always keeps focus on the success of the project and the team! ”"]']### Assistant: The agent's job is to provide technical consulting services. Today, the user is reaching out to the agent because they need assistance in designing a highly responsive web application using Microsoft technologies.
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### Human: Agent: ['Christine Ventura Medina, CPA', "Head of Moody's Shared Services Recruiting - Americas.", "Vice President Talent Acquisition - Moodys Shared Services (MSS) Americas at Moody's Corporation", "Moody's Corporation", '[{"company":"Moody\'s Corporation","company_id":"moodys-corporation","industry":"Financial Services","location":null,"positions":[{"description":"**Our businesses are hiring** Talent Leader and Recruiting Manager covering Moody\'s Shared Services and ESG Solutions. Please reach out to me if interested in opportunities at Moody\'s!","duration":"Jun 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jun 2021","subtitle":"Moody\'s Corporation","title":"Vice President Talent Acquisition - Moodys Shared Services (MSS) & ESG Solutions"},{"description":"Head of Moody\'s Shared Services Recruiting, America\'s","duration":"Apr 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Moody\'s Corporation","title":"Talent Aquisition Relationship Manager"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"JP Morgan","company_id":"jpmorgan","location":"New York, New York","positions":[{"description":"","duration":"Apr 2010 Apr 2019 9 years 1 month","duration_short":"9 years 1 month","end_date":"Apr 2019","start_date":"Apr 2010","subtitle":"JP Morgan","title":"VP, Executive Recruiter - Asset & Wealth Management Recruiting"}],"url":"https://www.linkedin.com/company/jpmorgan"},{"company":"The Atlantic Group","company_id":null,"location":"","positions":[{"description":"The Atlantic Group is an executive search firm catering to accounting, finance and operations professionals. The Atlantic Group is an executive search firm catering to accounting, finance and operations professionals.","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"The Atlantic Group","title":"Recruiter- Accounting, Tax and Finance"}],"url":""},{"company":"Goldman Sachs","company_id":"goldman-sachs","location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Goldman Sachs","title":"Associate - Investment Management Controllers"}],"url":"https://www.linkedin.com/company/goldman-sachs"},{"company":"KPMG","company_id":"kpmg-us","location":"","positions":[{"description":"Sr. Auditor in the financial services practice covering investment management products, broker-dealers, alt investments, etc. Sr. Auditor in the financial services practice covering investment management products, broker-dealers, alt investments, etc.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"KPMG","title":"Sr. Auditor"}],"url":"https://www.linkedin.com/company/kpmg-us"}]', '["LinkedIn User “Christine was instrumental in getting me to my current job. She provided great feedback and was available to me constantly. She was great to talk to and wonderful to work with.”","Joseph Clausen “Christine is good at understanding and finding the type of job openings I\'m looking for to advance my career, and arranging interviews for those positions. She\'s been very effective as a recruiter and I enjoy working with her.”"]']
User: ['Mark Koenig', 'Experienced Software Designer with a demonstrated history of working in the information technology and services industry. Skilled in Scalability, Storage Area Network (SAN), Performance Tuning, Server Architecture, and Enterprise Software. Strong engineering professional graduated from Contra Costa Community College.', '30+ yrs in Supercomputing, data center specialist, problem solving specialist', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Retired","title":"Retired"}],"url":""}]', '["Dexter Smith “Mark Koenig is one of our strongest Research and Development team members. He strives to make our automated processes better. His knowledge and experience in scripting and coding is a major benefit for our organization.”","Kirby Collins “Mark applies innovation and pragmatism to any problem. He creates solutions that are useful not only to his own team but to other organizations and customers as well.”"]']### Assistant: The agent's job is to recruit talent for a financial services company, and today the user is reaching out to the agent because they need assistance in finding a suitable software engineering position in the same industry.
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### Human: Agent: ['Steven Liccketto', 'Specialties: Project Management, Project Implementation, Autocad, PLS CADD, PLS Pole, Circuit Analysis, PSPICE, Microsoft Office Suite, Labview, Visual Basic, Data Analysis, Information Systems Support, and ArcGIS.', 'Engineer III at South Jersey Industries', 'South Jersey Industries', '[{"company":"South Jersey Industries","company_id":"south-jersey-industries","industry":"Utilities","location":"McKee City, NJ","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"South Jersey Industries","title":"Engineer III"}],"url":"https://www.linkedin.com/company/south-jersey-industries"},{"company":"HMI Services, Inc., A Henkels & McCoy Group Company","company_id":"hmiservices","location":"Plymouth Meeting, PA","positions":[{"description":"","duration":"Oct 2016 Feb 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2021","start_date":"Oct 2016","subtitle":"HMI Services, Inc., A Henkels & McCoy Group Company","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/hmiservices"},{"company":"Henkels and McCoy","company_id":"henkels-&-mccoy","location":"Blue Bell, PA","positions":[{"description":"Transmission power designer on projects which range from 4kv to 138kv. Project types range from full line design, line rebuilds and upgrades, OPGW installation, retrofits, and make-ready analysis. Analysis of access and constructability issues for clients, including environmental concerns and permitting. Responsibilities included completing projects within budget and per the scheduled expectations. Quality control and assurance of design done by other team engineers and designers. Analysis using the PLS-CADD software suite and client specific software such as Poleforman and Spida-Calc for the analysis of steel and wood structures against client and NESC criteria.","duration":"Sep 2014 Oct 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2016","start_date":"Sep 2014","subtitle":"Henkels and McCoy","title":"Electrical Engineer"}],"url":"https://www.linkedin.com/company/henkels-&-mccoy"},{"company":"Panther Technologies, Inc.","company_id":null,"location":"Medford, New Jersey","positions":[{"description":"Responsibilities have included support of innovative in-situ and ex-situ chemical oxidation and reduction systems for soil and groundwater (including bidding, project planning, and implementation), innovative physical and biological remediation technologies, remedial system oversight (including bidding, project planning, and implementation) and installation, assisted with design and implementation of in-situ ZVI wall installations, and implemented labview and resistivity circuits to monitor the ZVI installation.","duration":"Mar 2011 Sep 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2014","start_date":"Mar 2011","subtitle":"Panther Technologies, Inc.","title":"Project Engineer / Junior Project Manager"}],"url":""},{"company":"CoreLab Partners","company_id":null,"location":"Princeton, New Jersey","positions":[{"description":"Worked along side the help desk analysts and information system managers to ensure seamless end user operation with the various systems and servers within the company\'s system infrastructure. Experience that was obtained through this position included work with group policy, help desk, remote desktop connection, end user software deployment, desktop/laptop repair, server initialization/installs, server room maintenance, digital file organization, and technical user manual writing. Worked along side the help desk analysts and information system managers to ensure seamless end user operation with the various systems and servers within the company\'s system infrastructure. Experience that was obtained through this position included work with group policy, help desk, remote desktop connection, end user software deployment, desktop/laptop repair, server initialization/installs, server room maintenance, digital file organization, and technical user manual writing.","duration":"Jun 2009 Mar 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2011","start_date":"Jun 2009","subtitle":"CoreLab Partners","title":"IS Support Analyst"}],"url":""}]', '["Vern Aversa “Steve and I studied together throughout our college career, as well as worked on the same Senior Project together. Our project was to enhance and modify an autonomous vehicle given the guidelines of the Intelligent Ground Vehicle Competition (IGVC). Steve and I worked side by side on the electrical integration of the system and the power supply/consumption needed to accomplish the team\'s goals. As project manager, I had to allocate my time to do many other things. This required Steve to do a lot of work independently. I can not stress enough how well and efficient he was able to carry out his duties. He was able to accomplish his weekly goals in a timely manner, more times than not, ahead of schedule. Steve has an eye for detail; he had very well documented entries in his engineering notebook, which allowed me to follow his progress and understand what he did, why he did it, and what his next steps were going to be. Steve is a very intelligent individual, and a pleasure to work with. Given the opportunity sometime in the future I would certainly work on any project with Steve.”","Salam Al-Omaishi “Steven Liccketto is one of the brightest Electrical Engineering (EE) students I\'ve ever met. He relishes in the ability to figure things out on his own rather then constantly asking for help. He also possess the ability to grasp complex EE concepts in a very fast and efficient manner. You only have to explain something to Steven once and he understands. Besides his intelligence, Steven\'s biggest trait is his ability to interact with various types of people. Steven\'s smile is infectious and he is a very warm person. He is able to get along with various types of people which is an important trait that many engineers don\'t seem to possess. I highly recommend Steven for any position within a corporation. I\'m confident that he can get any job done in a fast and efficient way possible while also meshing with the corporate atmosphere.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage and implement projects in the utilities industry, and today the user is reaching out to the agent because they need assistance in planning and organizing a high-profile event for a healthcare organization.
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### Human: Agent: ['Amy B.', 'I believe collaborating with talented and creative individuals along with strategical problem solving leads to the most exceptional creative. My experience working in both the B2C and B2B environments has given me insight to be extremely customer-centric and very successful in attaining business goals.', 'Creative Director | Productions Manager at SOL', 'SOL', '[{"company":"SOL","company_id":null,"location":"Detroit Metropolitan Area","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Apr 2020","subtitle":"SOL","title":"Creative Director | Productions Manager"}],"url":""},{"company":"Schlumberger","company_id":"schlumberger","location":null,"positions":[{"description":"- Video production- Photography production globally- Corporate events local and international- Stakeholder presentations and global events- International tradeshows","duration":"Apr 2017 Apr 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2020","start_date":"Apr 2017","subtitle":"Schlumberger","title":"Corporate Productions Manager"},{"description":"Director of Multimedia for Schlumberger and Cameron Group supporting Marketing Communications; 3D Animations of Products and Services; Video Production & Photography and UI and Mobile Solutions","duration":"Apr 2016 Apr 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2017","start_date":"Apr 2016","subtitle":"Schlumberger","title":"Multimedia Director"},{"description":"- Project manage multimedia team in support of marketing and sales- Manage deliverables of all multimedia created by the multimedia team- Create and produce concepts - Produce 3D animations of technical products- Assist with bid packaging and production- Produce and manage large scale events and presentations- Video production & editing for external clients, forums and conferences","duration":"Jan 2013 May 2016 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2016","start_date":"Jan 2013","subtitle":"Schlumberger","title":"Multimedia Manager"},{"description":"","duration":"Oct 2007 Jan 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jan 2013","start_date":"Oct 2007","subtitle":"Schlumberger","title":"Group Lead - Sr. Art Director"}],"url":"https://www.linkedin.com/company/schlumberger"},{"company":"Bradley Ink","company_id":null,"location":"Auburn Hills, Michigan","positions":[{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Bradley Ink","title":"Creative Director - Principal"}],"url":""},{"company":"Campbell-Ewald Advertising","company_id":"campbell-ewald","location":"Southfield, Michigan","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Campbell-Ewald Advertising","title":"V.P., Associate Creative Director - Chevrolet"}],"url":"https://www.linkedin.com/company/campbell-ewald"},{"company":"Young & Rubicam Group","company_id":"young-&-rubicam-group","location":"Dearborn, Michigan","positions":[{"description":"","duration":"1998 2003 5 years","duration_short":"5 years","end_date":"2003","start_date":"1998","subtitle":"Young & Rubicam Group","title":"V.P., Regional Creative Director - Lincoln/Mercury"}],"url":"https://www.linkedin.com/company/young-&-rubicam-group"}]', '["Robert Seale “I worked with Amy on several visual projects for Schlumberger, creating both stills and video for her several times over many years. Amy is a proven leader on big projects we worked on, managing not only the messaging, but also the art direction, design, and scope of these projects while keeping them on time and under budget. She communicates directly and effectively and everyone on my team enjoyed working with her. She would be a real asset to any corporate communications team or agency.”","Robin G. “Amy and I collaborated for several years when I project managed the Schlumberger Annual Report and Schlumberger Interactive Annual Report. She provided her expertise to help source photos, create videos, and resolve technical challenges associated with these deliverables. Amy has an innate skill for understanding the myriad challenges faced when creating media projects for a Fortune 500 company. Her patience and ability to deliver results in the face of shifting targets is invaluable. Tapping into Amy’s expertise from the start of a project can help you get the most out of all your resources—whether those resources are time, money and the other experts you may need to tap into to get things done. I value the expertise she has shared with me and count her as a friend”"]']
User: ['Jamie Chung Ryder', 'Talented, driven marketing professional with accomplished background in the design and development of comprehensive strategic marketing programs and brand initiatives to build awareness and drive incremental business growth. Demonstrated success in elevating the profitability, visibility, and presence of organizations through superior communications programs and consistent messaging and campaigns. Market- and customer-focused with proven ability to understand and translate market data and consumer trends into intuitive marketing solutions.', 'Marketing Advisor & Plant-Based Advocate', 'Jamie Chung Ryder', '[{"company":"Jamie Chung Ryder","company_id":null,"location":"Orange County, California, USA","positions":[{"description":"I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy | Branding | Creative Development & Cohesion | Website Design | Email Marketing I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy | Branding | Creative Development & Cohesion | Website Design | Email Marketing","duration":"Nov 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Jamie Chung Ryder","title":"Marketing Advisor"}],"url":""},{"company":"Preferred Hotels & Resorts","company_id":"preferred-hotels-&-resorts","location":"Newport Beach, California, USA","positions":[{"description":"","duration":"Apr 2013 Oct 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2017","start_date":"Apr 2013","subtitle":"Preferred Hotels & Resorts","title":"Managing Director, Digital Marketing & Ecommerce"}],"url":"https://www.linkedin.com/company/preferred-hotels-&-resorts"},{"company":"Fairmont Raffles Hotels International","company_id":"fairmont-hotels-and-resorts","location":"Toronto, Ontario, Canada & Orange County, California, USA","positions":[{"description":"","duration":"Sep 2008 Aug 2011 3 years","duration_short":"3 years","end_date":"Aug 2011","start_date":"Sep 2008","subtitle":"Fairmont Raffles Hotels International","title":"Manager, Campaign Management"}],"url":"https://www.linkedin.com/company/fairmont-hotels-and-resorts"},{"company":"The Fairmont Royal York","company_id":"fairmont-hotel-vancouver","location":null,"positions":[{"description":"","duration":"Mar 2005 Aug 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2008","start_date":"Mar 2005","subtitle":"The Fairmont Royal York","title":"Marketing Manager"},{"description":"","duration":"Dec 2000 Feb 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Feb 2005","start_date":"Dec 2000","subtitle":"The Fairmont Royal York","title":"Sales & Marketing"}],"url":"https://www.linkedin.com/company/fairmont-hotel-vancouver"},{"company":"Royal Bank of Canada","company_id":"rbc-wealth-management","location":"Toronto, Ontario, Canada","positions":[{"description":"","duration":"Jun 2000 Dec 2000 7 months","duration_short":"7 months","end_date":"Dec 2000","start_date":"Jun 2000","subtitle":"Royal Bank of Canada","title":"Data Management"}],"url":"https://www.linkedin.com/company/rbc-wealth-management"}]', '["Macy Parrott “I had the pleasure of working with Jamie on the same Marketing team at Preferred Hotels & Resorts. From the very beginning of meeting Jamie it was very clear that she was not only an outstanding leader, but a top performer that strives for marketing innovation. I found Jamie to be of high character and multifaceted in her skill sets of digital marketing, e-commerce, email marketing, campaign management, website analytics, web content and brand loyalty. Jamie and I had the opportunity to work on the re-brand of the iPrefer Hotel Rewards Program where she proved to be a huge asset and leader for our team. Jamie is reliable, consistent and a hard worker. Jamie is dedicated to her team and strives to provide excellence in everything that she does. Jamie would be an asset to any organization or client she may represent. ”","Kimberly Seo “My two years of working with Jamie were two of my most transformative years. As a then fresh college graduate, I learned much of my technical knowledge from her, but it\'s the sage advice she imparted that has helped me find clarity and confidence in my career. Her combined marketing and people skills make her a strong contributor and invaluable manager - a true force to be reckoned with. Jamie has an uncanny ability to decode complex projects into actionable next steps which ensures that both executives and project executors are well-informed and aligned. From technical implementations to dreaming up marketing campaigns, she gets sh*t done (and does it really, really well!). Beyond her marketing finesse, what I find most admirable and impressive about Jamie is her way with people - executives, colleagues, and team members alike. Jamie leads by example; she works hard and smart, and values the people she\'s with. She invests in her team, taking generous time to get to know everyone, and her impact is evident and lasting. The energy she radiates fosters an infectious culture of camaraderie which I believe largely contributes to the success of a team. As a manager, she hones in on your strengths and identifies opportunities for improvement, setting a clear path for growth and development. Her approach to work and management led to impressive increases in revenue, streamlined efficiencies, and a new and improved team of effective collaborators. Simply put, Jamie is a fearless leader and force multiplier. Any company, team, person presented with the opportunity to work with Jamie - act fast.”"]']### Assistant: The agent's job is to collaborate with talented individuals and strategize problem-solving to achieve exceptional creativity, while the user is reaching out to the agent because they need assistance in developing comprehensive strategic marketing programs and brand initiatives for their business.
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### Human: Agent: ['Karen Novo', 'I am a leader among my peers both in my professional circle and outside my professional circle. My goal is to become a better mentor. I want to be in a position where I can set foundations and expectations that will allow others to grow and succeed. As a manager, I encourage creativity and collaboration to help everyone reach excellence. Specialties: International Business Development, Public Affairs & Marketing, Event & Program Planner, Bilingual, Import/Export Compliance', 'Experienced International Transportation Account Management and Coxswain', 'FedEx Services', '[{"company":"FedEx Services","company_id":"fedex-services","industry":"Truck Transportation","location":"","positions":[{"description":"","duration":"Mar 1998 - Present 23 years 10 months","duration_short":"23 years 10 months","end_date":"Present","start_date":"Mar 1998","subtitle":"FedEx Services","title":"Worldwide Account Manager, Corporate Accounts"}],"url":"https://www.linkedin.com/company/fedex-services"},{"company":"United States Coast Guard Auxiliary","company_id":null,"location":"Phoenix, AZ","positions":[{"description":"","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"United States Coast Guard Auxiliary","title":"Division Vice-Commander"}],"url":""},{"company":"Council of Supply Chain Management Professionals","company_id":null,"location":"","positions":[{"description":"Develop monthly programs for supply chain professionals in order to develop and improve their supply chain management skills. Identify and conduct research which adds to the knowledge base of supply chain theory and practice. Create awareness of the significance of supply chain to business and to the economy Develop monthly programs for supply chain professionals in order to develop and improve their supply chain management skills. Identify and conduct research which adds to the knowledge base of supply chain theory and practice. Create awareness of the significance of supply chain to business and to the economy","duration":"Jun 2006 May 2009 3 years","duration_short":"3 years","end_date":"May 2009","start_date":"Jun 2006","subtitle":"Council of Supply Chain Management Professionals","title":"VP of Programs"}],"url":""},{"company":"USCG Auxiliary Public Affairs","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2007 Dec 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2008","start_date":"Jun 2007","subtitle":"USCG Auxiliary Public Affairs","title":"FSO- Public Affairs"}],"url":""},{"company":"Arizona Hispanic Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"Worked closely with DOT prime contractors, program, and procurement officials to ensure maximum practicable opportunities for small businesses to participate in DOT contracts and subcontracts.The division provides management oversight and serves as a liaison with the Small Business Administration (SBA) in administering the various programs implemented through the DOT procurement process. Worked closely with DOT prime contractors, program, and procurement officials to ensure maximum practicable opportunities for small businesses to participate in DOT contracts and subcontracts.The division provides management oversight and serves as a liaison with the Small Business Administration (SBA) in administering the various programs implemented through the DOT procurement process.","duration":"Nov 1997 Mar 1998 5 months","duration_short":"5 months","end_date":"Mar 1998","start_date":"Nov 1997","subtitle":"Arizona Hispanic Chamber of Commerce","title":"Director, US DOT OSDBU Program"}],"url":""}]', '["Carl Lunden, PMP “Karen delivers so much value to so many people. She is understated in her accomplishments as VP of Programs at the Council of Supply Chain Management Professionals (CSCMP). Do not let that hide the fact that she is the best at what she does. She is sensitive to the needs of the Arizona Roundtable, and at the same time she\'s a coach, motivator, speaker and colleague. I\'ve personally observed dozens of great events that were developed and coordinated by Karen. The AZ Roundtable holds a great deal of respect for her dedication, skill and integrity. If you\'re lucky enough to have met Karen or benefited from her work you know what I mean.”","Jim Kinman “Working with Karen, while at CSCMP, was always a pleasure. Focused on the needs of the membership, driven to provide quality programs, open for opportunity to improve; all describe Karen!”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide mortgage lending services, while today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
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### Human: Agent: ['Landon Gray', '⏰ Time is the most valuable commodity that we have. ⌚As such, I only respond to meaningful requests and inquiries. (Think high impact or high value for one or both parties). Even if my impact is helping you land a new job or making an introduction to someone in my network (which I would love to do!), I want to understand the real value I am adding so I can best help serve you and preserve both our time. After all life is short.Thank you for understanding and I look forward to helping you in any way I can.', 'Empathy Driven Problem Solver | Do What’s Meaningful', 'Test Double', '[{"company":"Test Double","company_id":"testdouble","industry":"Software Development","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Test Double","title":"Software Consultant"}],"url":"https://www.linkedin.com/company/testdouble"},{"company":"Pariveda Solutions","company_id":"pariveda-solutions","location":"","positions":[{"description":"","duration":"Jan 2019 Feb 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2021","start_date":"Jan 2019","subtitle":"Pariveda Solutions","title":"Software Consultant"}],"url":"https://www.linkedin.com/company/pariveda-solutions"},{"company":"Pier 1","company_id":"pier-1-imports","location":"Fort Worth, Texas","positions":[{"description":"","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"Pier 1","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/pier-1-imports"},{"company":"Pharos Resources, LLC","company_id":"pharosresources","location":"Abilene, Texas","positions":[{"description":"","duration":"Aug 2015 Jul 2018 3 years","duration_short":"3 years","end_date":"Jul 2018","start_date":"Aug 2015","subtitle":"Pharos Resources, LLC","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/pharosresources"},{"company":"Pharos Resources, LLC","company_id":"pharosresources","location":"Abilene, Texas Area","positions":[{"description":"","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Pharos Resources, LLC","title":"Software Developer Internship"}],"url":"https://www.linkedin.com/company/pharosresources"},{"company":"Landon and Rian Enterprises, Inc.","company_id":"laondon-and-rian-enterprises-inc-","location":"Rochester, New York Area","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Landon and Rian Enterprises, Inc.","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/laondon-and-rian-enterprises-inc-"},{"company":"Abilene Christian University","company_id":"abilene-christian-university","location":null,"positions":[{"description":"","duration":"Aug 2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"Aug 2012","subtitle":"Abilene Christian University","title":"Teaching Assistant - Programming Data Structures"},{"description":"","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Abilene Christian University","title":"Resident Assistant"},{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Abilene Christian University","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/abilene-christian-university"},{"company":"Faithlife","company_id":"faithlife","location":"Bellingham, Washington Area","positions":[{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Faithlife","title":"Software Developer Internship"}],"url":"https://www.linkedin.com/company/faithlife"}]', '["Steven T. Parsley “Over the last 5 months, as Product Owner of Supply Chain systems at Pier 1, I have had the extreme pleasure of working with Landon Gray. Although his time here at Pier 1 was only a half a year before he landed another opportunity, he will be missed. He was quick to acclimate to our systems, processes and ceremonies. He also proved to be very agile and able t change direction and accommodate our fast moving goals and targets. And furthermore, land on, was able to integrate himself into our development team and help transform it into a higher performing agile team. During his time here at Pier 1, Landon was an integral part of testing and redesigning one of our financial reporting tools. This was an important project for the company and has the potential to save our company many labor hours of analysis. He also helped with the integration of a new software platform that links our compliance team and a 3rd party vendor to help them manage their tariffs and classification of our merchandise in a more robust environment. All of his work has been aimed at reducing costs and inefficiencies in our chain. The traits I have been able to observe first hand and really be impressed with are his non-developer skills. Three of these skills that really stood out to me were his critical thinking ability, his ability to integrate and add to a team environment and his ambition. His ambition was fun to witness. In his short time he was able to grab the attention of our CIO and our EVP of Marketing for individual discussions on his ideas and thoughts about supply chain and business in general as well as other ideas to “roll out”. He was able to help our team think outside the box and see challenges as opportunities or from a different perspective. He also was a welcome sight every day on our development team. One to usually show up early and stay late, we knew we could count on Landon. I would highly recommend Landon for all his future endeavors. I am sure that he can not only handle any challenge he may face, but succeed. ”","John Homer “I have known Landon as a student in my classes and as a tutor working with my classes. In all of my experience with him, Landon is consistently diligent, insightful, reliable, and willing to learn. He asks questions when he needs to do so, seeking a better understanding of the problem space rather than just looking for an answer. Landon works well with his peers and is a valuable member in any team. He cares about helping others to improve too; after graduation, Landon returned to speak with current students, to help them as they prepared for transitioning into a professional career. I can offer for Landon the highest recommendation available, that given the opportunity I would gladly hire to him to work for me.”"]']
User: ['james henneberry', 'A professional, senior manager with extensive experience in inventory management, supply chain planning, purchasing, obsolete sales, and manufacturing. Extremely effective in communicating and coordinating corporate programs and strategic efforts across functional lines. Possesses excellent analytical, decision making, negotiation and interpersonal skills.Specialties: inventory controls, supply chain planning and procurement', 'Supply Chain Procurement; Inventory Controls; Operations Management', 'Marist High School Chicago', '[{"company":"Marist High School Chicago","company_id":"marist-chicago","industry":"Education Management","location":"Chicago, IL","positions":[{"description":"","duration":"Nov 2011 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Marist High School Chicago","title":"Instructor I.D.E.A. (Innovative Design Entrepreneurial Application) and Personal Finance"}],"url":"https://www.linkedin.com/company/marist-chicago"},{"company":"Hartmarx","company_id":"hartmarx","location":null,"positions":[{"description":"","duration":"1990 2009 19 years","duration_short":"19 years","end_date":"2009","start_date":"1990","subtitle":"Hartmarx","title":"vp woolen purchasing"},{"description":"Reported directly to the Senior E.V.P. of manufacturing, with whom I had eight direct reports. Responsible for the purchase, delivery and coordination of all fabrics manufactured domestically (direct and cut/make/trim). Coordinated the procurement and sourcing of (off-shore) finished goods.• Determined the transportation freight mode and the timely receipt of import shipments; by consolidating global shipments and working directly with freight forwarders and custom brokers resulted in savings of $750,000-1,000,000 (annually).• Coordinated the selections for approximately 1,000,000 yards / $10,000,000 of fabric purchases for manufacturing production plants.• Responsible for the savings of $1,000,000 of tariff rate quota- government based- (TRQ) on the importation of fabrics (annually).• Developed fabric delivery plan for manufacturing shops based on sales projections, material requirement planning and manufacturing capacities.• Reduced shipping costs (65%) on all sample yardages by implementing new shipping methods with mill/agents• Responsible for reconciling domestic and off-shore inventories. [Through purchases, wip, and finished garment deliveries].• Responsible for the termination of excess piece goods thru sales on the secondary market. Established bid process to reduce sales loss by 25%.• Executive committee member for recent SAP implementation.","duration":"1984 2009 25 years","duration_short":"25 years","end_date":"2009","start_date":"1984","subtitle":"Hartmarx","title":"V.P. Woolen Purchasing"},{"description":"","duration":"1990 2000 10 years","duration_short":"10 years","end_date":"2000","start_date":"1990","subtitle":"Hartmarx","title":"vp woolen purchasing"}],"url":"https://www.linkedin.com/company/hartmarx"}]', '["“I had the pleasure of doing business with Mr. Henneberry for over 10 years. Mr. Henneberry has always conducted himself professionally and ethically in all our transactions. As a supplier to his company at the time, we found him to be tough but fair. As compared to most all other people we had to deal with in the biggest companies in our industry, I found Mr. Henneberry to be the most competent and professional we had to deal with. I would not hesitate to recommend Mr. Henneberry to any senior position in any company he would be seeking employment in. Please feel free to contact me to discuss Mr. Henneberry\'s excellent qualifications at anytime. thank you . Bob McAuley 212-581-9750”","“James was an excellent manager and detail oriented coordinator for his department at Hartmarx. He was well respected by his colleagues and staff, always keeping a positive profile for the company. We worked together on several cost analyses to keep transport expenses down for the organization. He was an excellent negotiator, considerate of market conditions and of his service providers. His leadership of his team has kept his group together, even after his departure. I recommend Jim for an executive and management position.”"]']### Assistant: The agent's job is to connect with professionals in the supply chain industry to explore potential collaboration opportunities. Today, the user is reaching out to the agent because they need assistance in optimizing inventory controls and supply chain planning for their organization.
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### Human: Agent: ['James Jones', 'IT/SAP Support & Quality Systems specialist with 11 years of experience in SAP. Excellent Master Data, Quality Systems and Production Planning skills. A track record of achieving exceptional results, advanced knowledge and experience with Microsoft office 365, SharePoint and the Trace Gains document management system. Educated in Network Management & Security with a Network Security base. SKILLS Computer architecture, operating systems - Windows & Linux, remote connection and virtual machines, computer networking, troubleshooting and customer service, routing concepts, VPNs and proxies, permission’s, software management, process management, resource monitoring, systems administration, configuration, centralized management, implementing/managing directory services, data management and recovery, IT security, cryptography/encryption, hashing, network security. Quality implementation of policies and procedures, company and regulatory quality standards. • IT/SAP Support • Quality Systems Management • Documentation and Customer Service Support • SAP Master Data, Quality, Warehouse and Production Planning • Advanced knowledge in Microsoft Office, SharePoint and TraceGains Systems • Analytical and Problem-Solving abilities with a Strong attention to detail • Excellent Interpersonal and Communication skills • Continuous Improvement • Team Building • Assisted in 2 SAP Implementations for multiple production plants Operating Systems & Applications: • SAP System • Windows and Linux • SQL Server • Microsoft Office 365\u200b • SharePoint • TraceGains Document Management System A Team player with strong training and communication skills and a history of applying creativity and innovation to improve efficiency and productivity.', 'Quality Systems SAP Specialist', 'Hearthside Food Solutions', '[{"company":"Hearthside Food Solutions","company_id":"hearthside-food-solutions","industry":"Food Production","location":null,"positions":[{"description":"Maintain and support business systems and industry requirements. TraceGains documentation systems and SharePoint configuration. Assists in the development and modifications of SAP information, facilitate decision-making along with creating and communicating data strategies to stakeholders; business, IT management, functional teams, developers and end support. Maintain and support the implementation of data into the quality management system while specifying and executing master data conversions.Implementation of policies and procedures to endure adherence to production quality standards. Monitors and audits process, material and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Identify deficiencies, gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements. Knowledgeable of industry and governmental quality regulations. Audits and reviews quality data according to existing procedures. Documents results in required format and communicates goals in Solution terms.Audit and review quality data in accordance with existing documents and procedures and determine necessary training and corrective actions. Resolving customer concerns or conflicts with exceptional results. Completing all the Ad-hoc projects assigned by Management within the allotted time frame with accurate results.","duration":"Nov 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Nov 2014","subtitle":"Hearthside Food Solutions","title":"Quality Systems SAP Specialist"},{"description":"• Providing 1st and 2nd tier SAP Support for multiple location end users • Performing ongoing SAP maintenance of the Material Master and hundreds of Bill of Materials • Create, update and manage multiple bills of material with routings and work centers • Analyzing data using cross functional SAP table relationships • Responsible for mapping and migrating data through custom LSMW tables • Knowledgeable of SAP transactions used in manufacturing and supply chain facilities • Understanding of key business processes for multiple manufacturing locations • Communicated data strategies to business, IT management, functional teams and developing departments • Tested and advised on the implementation of a data quality management program • Inspection planning • Analyze data using statistical formulas to create reports, charts and graphs to report on business processes • Verified source data for completeness and accuracy","duration":"Jun 2012 Nov 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2014","start_date":"Jun 2012","subtitle":"Hearthside Food Solutions","title":"SAP Master Data Analyst"},{"description":"• Create daily, weekly and monthly production schedules to plan out customer requirements • Providing planning solutions for material shortages, equipment downtime, artwork issues or other constraints • Communicated all customer requirement to production, procurement, quality control, R&D and Sales • Responsible for production forecasting and weekly production schedules including “what if” scenarios, Supply chain metrics and KPI’s: i.e. inventory and production plan conformance, schedule reliability, back orders, etc. • Analyzed the impact on essential business functions to identify acceptable recovery time periods and resource requirements and over seen contingency plan integration and operations","duration":"Jul 2011 Jun 2012 1 year","duration_short":"1 year","end_date":"Jun 2012","start_date":"Jul 2011","subtitle":"Hearthside Food Solutions","title":"SAP Production Planner | MRP Analyst"},{"description":"• Provided SAP Support to production and warehouse functions• Supervised program trainers for particular systems projects • Trained production and warehouse transportation personnel with the SAP functional workings • Developed, documented and revised system training procedures, test procedures and quality standards • Provided staff and users with assistance solving computer related problems such as malfunctions and SAP program issues","duration":"Mar 2009 Jul 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2011","start_date":"Mar 2009","subtitle":"Hearthside Food Solutions","title":"SAP Support Specialist"},{"description":"• Lead teams of Union hourly & salary associates with varying levels of experience and education in a running continuous processing food bread line.• Assigning work, monitoring employees work and time, taking corrective actions when necessary, handling union grievances and participating in hiring and termination decisions.• Inspects product and relative documentation to verify conformance to HACCP, SQF, AIB guidelines, SQF Level 3 Practitioner.• Meets area / line KPI goals and objectives (yield, line efficiencies, pounds per labor hours and throughput) and 5s programs.• Supporting and implementing process / systems improvement to drive lowest cost, highest quality and on-time delivery initiatives.","duration":"Jul 2007 Mar 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2009","start_date":"Jul 2007","subtitle":"Hearthside Food Solutions","title":"Production Supervisor"}],"url":"https://www.linkedin.com/company/hearthside-food-solutions"},{"company":"Meijer","company_id":"meijer","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"• Estimate requirements and order or requisition meat supplies to maintain inventories.• Receive, inspect and store meat upon delivery to ensure meat quality.• Record quality of meat received and issued to cooks and or keep records of meat sales.• Supervises other butchers or meat cutters.• Cut, trim, bone, tie and grind meats such as beef, pork, poultry and fish to prepare for cooking form.• Prepare special cuts of meat ordered be customers.• Prepare and place meat cuts and products in display counter so they will appear attractive and catch the shopper’s eye.• Wrap, weigh, label and price cuts of meat.• Shape, lace and tie roasts using boning knife, skewer and twine","duration":"Sep 1988 Feb 2006 17 years 6 months","duration_short":"17 years 6 months","end_date":"Feb 2006","start_date":"Sep 1988","subtitle":"Meijer","title":"Lead Journeymen Meat Supervisor"}],"url":"https://www.linkedin.com/company/meijer"}]', '["Dane Nelson, EMBA \\"James was an exceptional operational SAP mentor and change management IT training expert during my role as Super User. I have never met anyone who could operate in 2 different modes patiently: training very skilled/advanced technical users and non-technical employees requiring a slower-paced coaching experience during company transformation. He is a very accommodating and caring professional I highly recommend at any IT-related capacity as a senior manager.\\"","Stefan Griess “James has an excellent knowledge of the PP and WM functions of SAP that he is always willing to share for others\' benefit. He is one of the best team leaders since he is constantly seeking to bring out the best in his team. Without a doubt, his leadership has left its mark on a document control team that grew in great strides because of his process improvement expertise.”"]']
User: ['Pam Dotson', 'I am a believer that kindness can change the world.', 'Field Sales Manager at 2020 Companies', '2020 Companies', '[{"company":"2020 Companies","company_id":"2020companies","industry":"Marketing Services","location":"Orland Park, Illinois, United States","positions":[{"description":"","duration":"Oct 2017 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"2020 Companies","title":"Field Sales Manager"}],"url":"https://www.linkedin.com/company/2020companies"},{"company":"Pretteeonpurpose.com","company_id":null,"location":"chicago Ill","positions":[{"description":"As a fashion buyer I hand pick every items on the website. Employ varies designers who desires to showcase their designs, either on the site or in the fashion shows that I host. Hire vendors who chooses to use the fashion shows as a marketing tools to showcase their business or ideas to the public. Hand select models from agencies and different homeless shelters for the events and fashion shows.Employ homeless at risk individuals who are interested in learning ways to enhance their lives as well as there status.I mentor as well seek professionals to teach multiple classes that are available on the site. Create cold calling to grow the personal shopping aspect of pretteeonpurpose.com","duration":"Nov 2011 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Pretteeonpurpose.com","title":"Fashion expert"}],"url":""},{"company":"U.S. Cellular","company_id":"uscellular","location":"9920 S Western","positions":[{"description":"Responsible for creating sales leads from in store traffic as well as traveling outside the store location to attract new customers. Building moral through trust and solid leadership.Quotas was presented and met with enthusiasm and optimism.Insured training was complete when required to further knowledge of products and services.","duration":"Nov 2005 Jan 2013 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jan 2013","start_date":"Nov 2005","subtitle":"U.S. Cellular","title":"Wireless Professional"}],"url":"https://www.linkedin.com/company/uscellular"},{"company":"Wireless retail","company_id":null,"location":"Bensenville Il","positions":[{"description":"Responsible for the training, schedule, sales, payroll for 50 direct reports.Created events through vendors to achieve sales goals. Held career events to attract and hire employees.Coached toward goals to inspire high level performances.","duration":"Jul 2002 Nov 2005 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2005","start_date":"Jul 2002","subtitle":"Wireless retail","title":"Field Manager"}],"url":""},{"company":"Sprint PCS","company_id":null,"location":"Aurora Illinois","positions":[{"description":"Responsible for store operation, including loss prevention, hiring, training associates. Attracted business to the location through flyers, vendor events.","duration":"Mar 1997 Aug 2001 4 years 6 months","duration_short":"4 years 6 months","end_date":"Aug 2001","start_date":"Mar 1997","subtitle":"Sprint PCS","title":"Store Co-Manager"}],"url":""}]', '["“Pam is an amazing worker. She always goes above and beyond what is asked of her and leads by example. I would absolutely recommend her!”"]']### Assistant: The agent's job is to provide IT/SAP support and quality systems management, and today, the agent is reaching out to the user because they need assistance with implementing data strategies and communicating data strategies to stakeholders in their role as a field sales manager.
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### Human: Agent: ['Matthew Kaufmann', "Proven experience in Entertainment, Film & Television, Talent Relations and Management, Social Media, Advertising, PR, Branding, and Sales.Known to identify niche markets, Matthew understands the nuances in each of his clients to maximize revenue, reach, personal growth and opportunity. Committed to amplifying diverse talent and inclusive stories, Matthew's work generates equity for his clients by pulling inspiration from his cultural upbringing in Chicago and Detroit. He is a goal-oriented storyteller with a unique eye for trends and a speciality in cultivating diverse relationships.Please visit MRK MGMT's LinkedIn or Instagram (@mrkmgmt) to stay up to date with recent client bookings; and please contact Matthew directly for additional information on his portfolio.", 'Owner/Founder at MRK MGMT - A Boutique Talent Management Company', 'MRK MGMT', '[{"company":"MRK MGMT","company_id":"mrkmgmt","industry":"Entertainment Providers","location":"Hollywood, CA","positions":[{"description":"A Boutique Talent Management Company - Specializing in Artistic GrowthVisit our Instagram to keep up with bookings: @mrkmgmt• Representing emerging and established talent in film, television, commercial, voice over, theatre and new media• Actively pitching and selling talent to buyers in the entertainment space• Building and maintaining relationships with casting directors, industry executives, talent agents, producers, production companies, ad agencies, publicity and media outlets• Managing and leading client’s multi-tiered team • Advising, coaching, and consulting clients• Negotiating SAG/AFTRA approved network and commercial talent contracts","duration":"Jun 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"MRK MGMT","title":"Owner/Founder"}],"url":"https://www.linkedin.com/company/mrkmgmt"},{"company":"Apex Talent Group LLC","company_id":"apex-talent-group","location":"Beverly Hills, CA","positions":[{"description":"• Built and grew a new adult department for a tri-coastal (LA, NY, ATL) licensed-and-bonded management company• Led the company to three series regular network bookings, three network tests, multiple recurring and guest star bookings• Secured a Network Talent Holding Deal with CBS• Client named ABC’s “Most Rewarding Casting Find” in The Hollywood Reporter (2018 Pilot Season)• Garnered national and local press and media opportunities, red-carpet publicity services and media training• National network commercial bookings include: Geico, Lyft, Walmart, Crest, Nissan, Turbo Tax, Amazon, Toyota, Honda, Chase, McDonalds, Zillow, Crate and Barrel, Kraft and more","duration":"Jan 2015 Apr 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2018","start_date":"Jan 2015","subtitle":"Apex Talent Group LLC","title":"Talent Manager"}],"url":"https://www.linkedin.com/company/apex-talent-group"},{"company":"TalentINK. LA-Chicago-NY","company_id":"talentink-la-chicago-ny","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2013 Dec 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2014","start_date":"Dec 2013","subtitle":"TalentINK. LA-Chicago-NY","title":"Talent Manager"}],"url":"https://www.linkedin.com/company/talentink-la-chicago-ny"},{"company":"Molise PR","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"• Select Client Accounts include: Garrett Popcorn Shops, Chicago Auto Show First Look For Charity, Enclave Nightclub,Gene & Georgetti Steakhouse, Top Chef Runner-up Dale Levitski’s Frog N Snail, Fortune Fitness and Coaching, Chicago Opera Theatre, Akira Garden of Eden Fashion Show, Driehaus Fashion Awards, and more• Writing, editing, and sending press releases; media pitching, copywriting• Social Media content production and management, brand language development and media consultation• SEO and SEM, Metatags, Google Adwords• Worked with photographers for day-of photos and coverage of live events, guest count ranging 200 - 8,000• Work featured in Chicago Style, Michigan Avenue Magazine, Time Out Chicago, Sun-Times, Chicago Tribune and more","duration":"Jul 2011 Jul 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2013","start_date":"Jul 2011","subtitle":"Molise PR","title":"Publicist and Social Media Associate"}],"url":""},{"company":"LiveIntent, Inc.","company_id":"liveintent-inc-","location":"","positions":[{"description":"• Worked in the early inception days of LiveIntent Inc. - which is now a “people-based marketing technology platform changing the way over 2,000 of the world’s largest brands and publishers think about email.”• Managed content and interaction for 6 different Twitter fields in speciality demos• Built engagement and audience. monitored community communication• Worked on a small tech start-up team that grew into #45 on Forbes’ “America’s Most Promising Companies” list","duration":"Jun 2009 Dec 2009 7 months","duration_short":"7 months","end_date":"Dec 2009","start_date":"Jun 2009","subtitle":"LiveIntent, Inc.","title":"Social Media Outreach Intern"}],"url":"https://www.linkedin.com/company/liveintent-inc-"},{"company":"New York Musical Theatre Festival","company_id":"new-york-musical-theatre-festival","location":"","positions":[{"description":"","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"New York Musical Theatre Festival","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/new-york-musical-theatre-festival"}]', '["“It was my pleasure to work with Matthew while I was Director of Development at the New York Musical Theatre Festival. Matthew readily accepted every assignment and worked diligently and professionally until the work was completed. His design skills greatly enhanced NYMF\'s marketing efforts, and his interpersonal skills are superior. I would highly recommend Matthew as a potential asset for any organization.”","“Matthew is without a doubt one of the most driven, organized and focused individuals it has been my pleasure to work with. He manages to balance numerous commitments while seeming to focus detailed individual attention on individual projects.”"]']
User: ['Jim Foster', 'Specialties: Messaging & Collaboration architecture and technologies - IBM/Lotus Notes/Domino & Sametime, SMTP', 'EVP, Leisure & Odd Jobs at Honeydew Inc.', 'Honeydew Inc.', '[{"company":"Honeydew Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Honeydew Inc.","title":"EVP, Leisure & Odd Jobs"}],"url":""},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Proofpoint","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"PricewaterhouseCoopers LLP","company_id":"pwc","location":null,"positions":[{"description":"Responsible for analyzing and translating business requirements into technical solution designs, and managing their implementation into the infrastructure.","duration":"Jul 2008 Aug 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2010","start_date":"Jul 2008","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Engineer"},{"description":"Responsible for interpreting, refining, and implementing project designs and successfully transitioning them to Operations.","duration":"Dec 2004 Jul 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2008","start_date":"Dec 2004","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Analyst"},{"description":"Responsible for all aspects of international and internet e-mail and identity management for over 140,000 users worldwide.","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"PricewaterhouseCoopers LLP","title":"Messaging & Collaboration Subject Matter Expert"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"(IBM) Lotus Development Canada","company_id":null,"location":null,"positions":[{"description":"Responsible for the strategic and daily management of support team.","duration":"Jan 1996 Oct 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 1998","start_date":"Jan 1996","subtitle":"(IBM) Lotus Development Canada","title":"Notes/Domino Support Manager"},{"description":"Responsible for pre and post-sales support on all platforms of Notes/Domino and its companion products.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"(IBM) Lotus Development Canada","title":"Principal Technical Support Analyst"}],"url":""}]', '["John G. “Jim has very strong technical skills and is always focused on continually improving in his area of expertise but Jim has a very easy going, relaxed nature which makes him a lot of fun to work with. I would strongly recommend Jim.”","Dan Bagley “I had the pleasure of working with Jim on a complex technical deployment -- his technical competency, project management skills, and ability to grasp the \'big picture\' are second-to-none.”"]']### Assistant: The agent's job is to manage talent in the entertainment industry, and today, the agent is reaching out to the user because they need assistance with messaging and collaboration architecture for a project.
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### Human: Agent: ['Stephanie Haver', 'Experienced Program Manager with a demonstrated history in direct to consumer sales solutions. Strong information technology professional skilled in Digital Sales, Customer Relationship Management (CRM), ACA implementation and Medicare sales.', 'Program Manager, Consumer Sales Solutions', 'HealthPartners', '[{"company":"HealthPartners","company_id":"healthpartners","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Jun 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Jun 2017","subtitle":"HealthPartners","title":"Program Manager, Consumer Sales Solutions"},{"description":"","duration":"Sep 2011 Jun 2017 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jun 2017","start_date":"Sep 2011","subtitle":"HealthPartners","title":"Manager, Medicare and Individual Sales Process"},{"description":"","duration":"Nov 2008 Dec 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2011","start_date":"Nov 2008","subtitle":"HealthPartners","title":"Supervisor, Medicare and Individual Sales"}],"url":"https://www.linkedin.com/company/healthpartners"},{"company":"KPS Health Plans","company_id":"kps-health-plans","location":"","positions":[{"description":"","duration":"Apr 2005 Oct 2008 3 years 7 months","duration_short":"3 years 7 months","end_date":"Oct 2008","start_date":"Apr 2005","subtitle":"KPS Health Plans","title":"Account Executive"}],"url":"https://www.linkedin.com/company/kps-health-plans"}]', '["Lisa Willis Holmer, CDMP, PCM “This is a recommendation for Stephanie Haver. When I first came to KPS Health Plans, one person stood out in the sales department. Stephanie was dedicated, organized, and extremely talented when it came to her role. Working with her was always a joy.”","John Zander, MHA “Stephanie is a hard-working person who learned the skills needed to be successful at KPS. Stephanie was always open to learn new things about this complex business and retained everything she was taught. She paid close attention to detail and always put her utmost into her work. We were sorry to see her go and wish her the best in her career!”"]']
User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to manage consumer sales solutions, and today, the agent is reaching out to the user because they need the user's expertise in editing and content strategy for a new digital sales campaign.
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### Human: Agent: ['Andy Massari', 'Hands-on Art Director and Creative Designer with extensive experience in designing innovative branding identities and unique visual solutions for global B2B and B2C marketing, advertising and tradeshow campaigns. Adept at working in deadline-driven environments with a focus on staying within budget. A dynamic team player with exceptional collaborative, interpersonal and organizational skills to successfully drive projects from inception to completion. Bilingual in English and Spanish.Honored with Gold and Silver Awards for excellence in execution and design. Current proficiency in Adobe CC 2019, ID, PSD, AI, Muse, Quark, Microsoft Word, Excel, PowerPoint, Sketchbook & Procreate. MAC and PC based.Specialties: Creative Direction, Logo Brand & Identity Design, Layout Design, Graphic Design & Illustration, Concept Development, Brand Building and Strategy, Agency Project Management, Front-end Web Design, Video & Photo Direction', 'Senior Design Professional', 'Johnson Controls', '[{"company":"Johnson Controls","company_id":"johnson-controls","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"Creative Lead in multi-media graphics for Central Operations Training / BSN Communications.","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Johnson Controls","title":"Senior Visual Lead"},{"description":"Johnson Controls, a global multi-industrial company, and Tyco, a global fire and security provider, have combined to create Johnson Controls International plc, a global leader in building products and technology, integrated solutions and energy storage.This merger brings together best-in-class product, technology and service capabilities across controls, fire, security, HVAC, power solutions and energy storage, to serve various end markets including large institutions, commercial buildings, retail, industrial, small business and residential.","duration":"Sep 2012 Jun 2019 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jun 2019","start_date":"Sep 2012","subtitle":"Johnson Controls","title":"Senior Creative Designer"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Mstudio13","company_id":null,"location":"Deerfield Beach, FL","positions":[{"description":"Creative Design Made Simple. Specializing in Creative Design and Brand Identity.www.mstudio13.com Creative Design Made Simple. Specializing in Creative Design and Brand Identity.www.mstudio13.com","duration":"Jun 2003 - Present 18 years 5 months","duration_short":"18 years 5 months","end_date":"Present","start_date":"Jun 2003","subtitle":"Mstudio13","title":"Creative Guru Expert"}],"url":""},{"company":"iHero Entertainment","company_id":"ihero-entertainment","location":"","positions":[{"description":"Consultant for the Design and Development of the overall look of their Magazine, \\"Cyber Age Adventures\\". Responsible for Art Direction, pagination and production of Publication.• Designed Brand look throughout their promotional & sales collateral Consultant for the Design and Development of the overall look of their Magazine, \\"Cyber Age Adventures\\". Responsible for Art Direction, pagination and production of Publication.• Designed Brand look throughout their promotional & sales collateral","duration":"Nov 2004 Dec 2012 8 years 2 months","duration_short":"8 years 2 months","end_date":"Dec 2012","start_date":"Nov 2004","subtitle":"iHero Entertainment","title":"Art Director Consultant / Partner"}],"url":"https://www.linkedin.com/company/ihero-entertainment"},{"company":"Office Depot","company_id":"office-depot","location":"Boca Raton","positions":[{"description":"Designed and produced packaging for mechanicals for the company\'s style branded packaging. Designed and produced packaging for mechanicals for the company\'s style branded packaging.","duration":"Sep 2010 Sep 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2012","start_date":"Sep 2010","subtitle":"Office Depot","title":"Production Designer Contract / Private Brand Merchandising"}],"url":"https://www.linkedin.com/company/office-depot"},{"company":"Minto Communities","company_id":null,"location":"","positions":[{"description":"Ranked #1 builder in South Florida for Customer Service, Quality and Designed by J.D.Power and Associates. Responsible for creative marketing of corporate collateral, signage, regional newsprint advertising and international web campaigns. Supervise branding of Minto Florida and all of it\'s current active communities. Ranked #1 builder in South Florida for Customer Service, Quality and Designed by J.D.Power and Associates. Responsible for creative marketing of corporate collateral, signage, regional newsprint advertising and international web campaigns. Supervise branding of Minto Florida and all of it\'s current active communities.","duration":"Dec 2007 May 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2010","start_date":"Dec 2007","subtitle":"Minto Communities","title":"Sr. Creative / Art Director"}],"url":""},{"company":"SimplexGrinnell/Tyco International","company_id":"simplexgrinnell","location":"","positions":[{"description":"Design, brainstorm and translate contemporary ideas into print, while adhering to corporate strategies. Responsible for pre-press, quality control and print production of the corporate internal and national collateral. Design, brainstorm and translate contemporary ideas into print, while adhering to corporate strategies. Responsible for pre-press, quality control and print production of the corporate internal and national collateral.","duration":"2005 Nov 2007 2 years","duration_short":"2 years","end_date":"Nov 2007","start_date":"2005","subtitle":"SimplexGrinnell/Tyco International","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/simplexgrinnell"},{"company":"Office Depot Corporate","company_id":"office-depot","location":"","positions":[{"description":"Conceptualized and designed branding campaigns, national inserts, catalog covers, local and national marketing collateral as well as their BSD Intranet site. Supervised the overall branding of the company.• Developed and maintained creative style guidelines and brand image for the Advertising/Retail Department• Managed 10 production artists and 3 designers. Made sure creative design and brand was executed properly• Supervised vendor outsourcing and exercised design decision-making, often with final creative authority• Received internal awards for Retail and BSD collateral that exceeded sales expectations in the industry","duration":"Sep 1998 Nov 2004 6 years 3 months","duration_short":"6 years 3 months","end_date":"Nov 2004","start_date":"Sep 1998","subtitle":"Office Depot Corporate","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/office-depot"},{"company":"Lifestyle Media Corp.","company_id":"lifestyle-media","location":"","positions":[{"description":"Created a contemporary upscale image for several of the company\'s regional, national and international publications, including Wine & Dine, Yachts and Golf Club. • Design and production of main publication, Millionaire Magazine.The quarterly, full color, 144 page magazine went from regional to international in 14 months• Designed 40% of vendor ads, Art Directed photo shoots for the Covers and editorial stories.• Collaborated with the Publisher, to arrange Editorial and Advertising pagination and supervised the pre-press process and printer press runs","duration":"Jan 1994 Aug 1998 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 1998","start_date":"Jan 1994","subtitle":"Lifestyle Media Corp.","title":"Creative Director"}],"url":"https://www.linkedin.com/company/lifestyle-media"}]', '["Tony D\'Onofrio “Had the pleasure of working with Andy on multiple complex customer focused projects. I always welcomed his creativity and drive in the execution of graphical documents that delighted our customers. Andy delivers work that always projected innovation and leadership. I have been lucky to showcased our collaborative creations with pride on multiple global stages and in front of many leading executives. He would be a great asset to any organization.”","Gay Gagliardi “It’s been a wonderful journey and sincere pleasure collaborating with Andy for many years. He is a consummate leader, having managed complex projects to drive a successful outcome. His proven leadership skills are reflected in the way he manages both internal and external stakeholders, as well as vendors to ensure deadlines are met, while maintaining a high level of quality. He’s a multi-talented, visionary designer who offers a unique combination of imagination, passion, dedication and business insight in all his work. I highly recommend Andy!”"]']
User: ['Jayme Butler', 'Specialties: Marketing, Advertising, Promotions, Sales, and Relationship Management', 'Director Digital Operations & Business Development', "O'Meara Automotive Group", '[{"company":"O\'Meara Automotive Group","company_id":null,"location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Jun 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jun 2021","subtitle":"O\'Meara Automotive Group","title":"Director Internet & Business Development"}],"url":""},{"company":"Shift Digital","company_id":"shift-digital","location":null,"positions":[{"description":"","duration":"May 2020 Jun 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2021","start_date":"May 2020","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant, West Region Lead"},{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant"},{"description":"- Consulting 71 dealerships across 6 states in the Toyota Denver Region on digital marketing strategies and business process improvements.- Working collaboratively with eCommerce, District Manager, & District Service & Parts Manager field teams & full Toyota region staff.- Conducting position training to 3 staff managers, & 13 eCommerce field specialists, along with DM & DSPM trainings.- Presenting at dealer group meetings, digital learning labs, Denver Region lunch & learns.- Developed Denver Region Lead Handling Tool Kit to be used as both an internal training guide, and dealership training guide.- Executing weekly & monthly reporting to eCommerce Field Staff Manager & Field Specialists, Shift Toyota Team, & TMNA.- Working collaboratively with all region DOC’s, and have established relationships with many of the regions eCom staff managers.- Conducting team admin and training calls, managing travel & agendas for Digital Dealer, & national team meetings.- Conducted expense trainings surrounding Toyota & Shift expense guidelines with the last 7 of our newest DOC’s.","duration":"Sep 2015 Aug 2019 4 years","duration_short":"4 years","end_date":"Aug 2019","start_date":"Sep 2015","subtitle":"Shift Digital","title":"Toyota Digital Operations Consultant"}],"url":"https://www.linkedin.com/company/shift-digital"},{"company":"Haystak Digital Marketing","company_id":"haystak-digital-marketing","location":null,"positions":[{"description":"","duration":"Apr 2015 Sep 2015 6 months","duration_short":"6 months","end_date":"Sep 2015","start_date":"Apr 2015","subtitle":"Haystak Digital Marketing","title":"Digital Marketing Specialist, Subject Matter Expert - Eastern & Southeastern U.S."},{"description":"","duration":"May 2014 Apr 2015 1 year","duration_short":"1 year","end_date":"Apr 2015","start_date":"May 2014","subtitle":"Haystak Digital Marketing","title":"Sales Engineer - Website Division"}],"url":"https://www.linkedin.com/company/haystak-digital-marketing"},{"company":"Mike Naughton Ford","company_id":null,"location":"","positions":[{"description":"- Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70% - Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70%","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"Mike Naughton Ford","title":"Business Development Director"}],"url":""},{"company":"Dealer.com","company_id":"dealer-com","location":"Colorado Based","positions":[{"description":"Dealer.com is the global leader in digital marketing solutions for the automotive industry, providing award winning e-marketing solutions to auto dealers, OEMs and media companies.Dealer.com has more than 10 years of experience in the automotive web solutions space and has created thousands of automotive websites and solutions for dealerships across North America. Dealer.com\'s suite of Internet Marketing Solutions has grown to include leading online advertisting and inventory management tools, regional automotive website portals and new vehicle data systems. With an ever-growing industry demand for results-driven, consumer-friendly web solutions, Dealer.com proudly moves forward with its mission to become the most sought after automotive web solutions provider in the world.","duration":"Apr 2012 Jan 2013 10 months","duration_short":"10 months","end_date":"Jan 2013","start_date":"Apr 2012","subtitle":"Dealer.com","title":"Regional Director CO, WY, MT, KS, NE, MO, MN, ND, SD"}],"url":"https://www.linkedin.com/company/dealer-com"},{"company":"Trada","company_id":"trada","location":"Boulder, CO","positions":[{"description":"Part of the initial core sales team, helped established Trada sales strategy, and implemented our Inside Sales process, Sales Training, and Sales Presentation materials. Top in sales month over month, and signed many of our now 500+ clients to use the Trada Marketplace solution.Trada, a Google Ventures Company, uniting advertisers with our community of nearly 2,000 online advertising experts, who will offer industry leading Paid Search and Facebook ad optimization on a pay-for-performance basis.","duration":"Mar 2011 Apr 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2012","start_date":"Mar 2011","subtitle":"Trada","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/trada"},{"company":"YellowBox, LLC","company_id":"yellowbox-llc","location":"","positions":[{"description":"Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director. Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director.","duration":"Jun 2010 Mar 2011 10 months","duration_short":"10 months","end_date":"Mar 2011","start_date":"Jun 2010","subtitle":"YellowBox, LLC","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/yellowbox-llc"},{"company":"James Design Works, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"James Design Works, LLC","title":"Owner & Design Consultant"}],"url":""},{"company":"Aspen Marketing Services","company_id":"aspen-marketing-services","location":"","positions":[{"description":"Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director. Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director.","duration":"Apr 2006 Apr 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2008","start_date":"Apr 2006","subtitle":"Aspen Marketing Services","title":"Sales Director (Outside Sales)"}],"url":"https://www.linkedin.com/company/aspen-marketing-services"},{"company":"Home123/New Centry Financial","company_id":null,"location":"","positions":[{"description":"Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis. Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Home123/New Centry Financial","title":"Loan Advisor"}],"url":""},{"company":"Usbancorp Fund Services","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Feb 2004 Sep 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2005","start_date":"Feb 2004","subtitle":"Usbancorp Fund Services","title":"Mutual Fund Specialist II"}],"url":""}]', '["Scott Calvert “Jayme is one of the unique sales execs that has the innate ability to successfully crossover industries time and again. He is very well rounded, determined and a positive force even in chaos. He is a professionally minded person, always thinking steps ahead so that he is able to provide candid value for the prospects and clients he engages with.”","Regan P. “I worked with Jayme for almost a year at Trada and in that time I saw a dedicated person who was not only consistent but cared about his role within the company. A real people person who strove to bring in as much business as possible.”"]']### Assistant: The agent's job is to engage with potential clients and provide value in the sales process. Today, the user is reaching out to the agent because they need assistance in developing effective marketing strategies for their automotive business.
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### Human: Agent: ['Sharaya Thompson', "Proven track record in team leadership, organic growth via relationship building, and sales.Throughout her career, Sharaya has combined her unique expertise in psychology and business to contribute to business' growth by coaching and training teams, while cultivating mutually beneficial professional relationships that stand the test of time. Because of her passion for helping others, she has enjoyed great success, transitioning from specialist to manager of business development. Most recently, Sharaya has had the opportunity to lead the evolution of qualified leads at RemoteLock. Shifting from a primarily inbound driven process, prospecting has become a new way to gain market share. Previously, Sharaya has had the pleasure of working for large corporations, and therefore has a proven track record of success in customer service, inbound/outbound sales, and building cross-functional initiatives with other departmental teams.", 'Founder at Energize. Engage. Execute.', 'Energize. Engage. Execute.', '[{"company":"Energize. Engage. Execute.","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Energize. Engage. Execute.","title":"Founder"}],"url":""},{"company":"RemoteLock","company_id":"remotelock","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"RemoteLock","title":"Business Development Manager"},{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"RemoteLock","title":"Business Development Specialist"}],"url":"https://www.linkedin.com/company/remotelock"},{"company":"Vantiv","company_id":"vantiv","location":"","positions":[{"description":"","duration":"Jan 2017 Jun 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2018","start_date":"Jan 2017","subtitle":"Vantiv","title":"Channel Account Manager"}],"url":"https://www.linkedin.com/company/vantiv"},{"company":"Comcast Business","company_id":"comcast-business","location":null,"positions":[{"description":"","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Comcast Business","title":"Order Management Specialist"},{"description":"","duration":"Mar 2014 Feb 2016 2 years","duration_short":"2 years","end_date":"Feb 2016","start_date":"Mar 2014","subtitle":"Comcast Business","title":"Business Services Representative"}],"url":"https://www.linkedin.com/company/comcast-business"},{"company":"Comcast Cable","company_id":"comcast","location":"United States","positions":[{"description":"","duration":"Mar 2013 Feb 2014 1 year","duration_short":"1 year","end_date":"Feb 2014","start_date":"Mar 2013","subtitle":"Comcast Cable","title":"Customer Account Executive"}],"url":"https://www.linkedin.com/company/comcast"}]', '["Ben Schumacher “From the first day I met Sharaya I knew something was different about her than other managers I\'ve had in the past. It was during my interview process that she was very transparent about what was to be expected and accepted of my position but also some hard truths about the company at large. However, it was when she turned the table and asked me what I was expecting and wanted to accept that had me sold. It was this level of care, understanding and LISTENING that shocked and awed me and has only continued since my first day of employment. Some people can talk the talk but not back it up, Sharaya is not one of these people. She has been an absolute maverick in implementing new business development ideas and processes for RemoteLock but hasn\'t lost her caring qualities. She still asks for the opinions of others, listens to those with experience and isn\'t afraid of A/B testing to refine her own process and doesn\'t let her own pride get in the way of criticism. As far as leadership qualities go, she has them all. If you have the opportunity to work for Sharaya, I would consider you to be a very very lucky person. I 100% recommend working with Sharaya, without a shadow of a doubt!”","Zach Myles “Sharaya is the best manager I have had in my career. She\'s always willing to help, she knows the best practices to abide by, and has always participated in continuing education throughout the time I have known her. When there\'s no path to follow, she creates the path and is never afraid of failure and trying new things. I have had the privilege of learning from her the last 2 and a half years and I can confidently say that I would not have the skills and the time management that I do now if not for her. Highly recommend working with Sharaya!”"]']
User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']### Assistant: The agent's job is to lead business development and sales initiatives, while cultivating professional relationships, and today the user is reaching out to the agent because they need guidance on underwriting processes in their current role as an Underwriting Assistant.
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### Human: Agent: ['Matthew Taliancich', 'I am a web developer who is good at identifying problems and identifying the best solutions. I have received a certification in python and a full-stack web development certification from the University of Central Florida. I have a background in engineering, and I enjoy working on innovative ideas and optimizing them for projects. Fluent in Python, React.js, HTML, CSS, Bootstrap, Materialize, JavaScript, jQuery, Java, SQL, mySQL and Node.js. Check out my past and current projects at my portfolio in the link below. And a more detailed description of my skills in my resume below.', 'Software Engineer at Freelance, self-employed', 'Freelance, self-employed', '[{"company":"Freelance, self-employed","company_id":"freelance-self-employed_4","location":null,"positions":[{"description":"","duration":"Mar 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Freelance, self-employed","title":"Software Engineer"},{"description":"","duration":"Feb 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Freelance, self-employed","title":"Full-stack Developer"}],"url":"https://www.linkedin.com/company/freelance-self-employed_4"},{"company":"Kemper","company_id":"kemperinsurance","location":"Jacksonville, Florida","positions":[{"description":"Six-month contract to hire position through Brooksource which lead to a full-time position at Kemper Insurance where my primary focus continued to be on enterprise level production support. This involved daily debugging of Java, XML, and JavaScript on the main website I was primarily assigned to based off the ServiceNow ticket and what its requirements were. I averaged approximately two production issues per week depending on how extensive the issue was. For example, one issue I worked on was to find how data had been updated incorrectly in the Java code and fix the issue based off Splunk logs from the system I worked on and a downstream system. This production support also came with UI/UX enhancements for their agent facing website utilizing HTML/CSS, JavaScript, and Angular. I also lead a team for designing peripheral applications that were designed for the business to improve workflow utilizing a ServiceNow REST API, Python, Django, HTML/CSS, and React.js. I also worked on several automation projects done primarily in python including a project to send emails based off an excel document. Users utilized a GUI made from python to navigate users through customizing the emails to be sent. Through these responsibilities I have gained valuable technical and non-technical skills in the field. Learned time management between different tasks and projects as well as a much better understanding of these languages, automation, and how to lead teams in an effective manner.","duration":"May 2019 Jul 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2020","start_date":"May 2019","subtitle":"Kemper","title":"Software Developer"}],"url":"https://www.linkedin.com/company/kemperinsurance"},{"company":"CTG Improvements Inc","company_id":"ctg-improvements-inc","location":"Milton, Florida","positions":[{"description":"This job as an independent contractor taught me good lessons in both relationship establishment and professional pride. Gained valuable team building and customer relations experience on job sites which were primarily located at the customers residence. This job as an independent contractor taught me good lessons in both relationship establishment and professional pride. Gained valuable team building and customer relations experience on job sites which were primarily located at the customers residence.","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"CTG Improvements Inc","title":"Assistant Installation Specialist"}],"url":"https://www.linkedin.com/company/ctg-improvements-inc"}]', '["Tyler Sera “Matthew is one of the brightest young men I\'ve had the pleasure of working with! It\'s apparent that he truly LOVES software engineering. Due to him pursuing his development passion inside & outside of his typical 9am - 5pm, he quickly became an asset of the Kemper team and would be a go to resource for any technical struggles. I highly recommend Matthew if you\'re looking hard working, passionate, software engineer. ”","Angela Reaves “Matthew Taliancich is a very talented developer that I had the pleasure to work with at Kemper. I was impressed with his solid problem solving and technical skills. His passion for writing code and developing creative and innovative software solutions was inspirational to the team. His enthusiasm for software development prompted him to spend time coaching other developers that needed help. He is the kind of developer that can meet any challenge you place before him. Matthew would be a tremendous asset to any development team and I would highly recommend him.”","Heather Mathies “Matthew was a very bright and talented student at The University of Central Florida\'s coding Bootcamp. He always had a good attitude and worked really well on a team, often taking a leadership role and helping his peers work through challenging problems. Matthew\'s solutions to problems were creative and unique, and he demonstrated a natural affinity to problem solve. ”","Eric Figueroa “I had the pleasure of getting to know and work with Matthew as a fellow student at the UCF Coding Boot Camp. While collaborating on a project, I was impressed with his genuine passion and love of coding and his uncanny ability to understand complex concepts. Matthew often went far beyond the expected, incorporating front-end deliverables into his back-end components for a full-stack CRUD application that included login features and authentication. Matthew always delivered quality solutions and was eager to share any new knowledge he had acquired. He was crucial to the success of our final product. His passion and unwavering commitment to coding would make Mathew an essential asset to any team or organization.”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to identify potential clients for a digital marketing campaign. Today, the agent is reaching out to the user because they need to schedule a meeting to discuss marketing strategies for the user's company.
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### Human: Agent: ['R. David Boss Jr.', 'I am an IT leader with extensive software engineering experience, including mentoring and coaching software engineers by leading and managing software development projects. I have significant experience in Agile Development Methodologies, Configuration Management, Design Patterns focusing in the .NET space.Specialties: Coaching - Mentoring - Agile Methodology Practices - Project Management – Meeting Facilitation – Vendor Management – Resource Management – Budget Management – Adaptive Verbal and Written Communication - Configuration Management', 'Senior Principal Software Engineer at Acumen Physician Solutions, LLC', 'Fresenius Medical Care North America', '[{"company":"Fresenius Medical Care North America","company_id":"fresenius-medical-care","industry":"Hospital & Health Care","location":"Durham, North Carolina, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Fresenius Medical Care North America","title":"Senior Principal Software Engineer"}],"url":"https://www.linkedin.com/company/fresenius-medical-care"}]', '["Allen Ng “We hired David as a .Net developer and for his extensive experience with Agile. David quickly became a prominent member of the Burt\'s Bees business applications team and lead the development of various key projects. David has a passion for IT and it shows in the quality of his work and his ability to teach & coach other developers. David also displays a high level of customer service which helps to build positive working relationships with our internal business partners.”","Chris Mundt “David was a fantastic find for me at Burt\'s Bees. David not only delivered as one of the best developers I\'ve worked with, but was the reason we succeeded with Agile at Burt\'s. David can not only lead in an Agile environment, but more importantly, can be a great advocate and coach for the methodology. Despite having managed David while I was at Burt\'s, I consider him to be my mentor rather than my report.”"]']
User: ['Craig Robinson', 'Extensive experience in all aspects Retail Lending Indirect Automoblie Lending, Direct, Home Equity, Business Banking including product development, marketing, sales, credit, risk, and operations.', 'Retired Retail Banking Professional', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Retired","title":"Retired Retail Banking Professional"}],"url":""},{"company":"TD Bank USA","company_id":"td","location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Sep 2010","subtitle":"TD Bank USA","title":"Small Business Admin Group Manager"}],"url":"https://www.linkedin.com/company/td"},{"company":"Riverside National Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2001 Sep 2010 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2010","start_date":"Nov 2001","subtitle":"Riverside National Bank","title":"SVP-Director of Retail Underwriting"}],"url":""},{"company":"INB NB, NBD, First Chicago NBD, Bank One","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1978 Nov 2001 23 years 5 months","duration_short":"23 years 5 months","end_date":"Nov 2001","start_date":"Jul 1978","subtitle":"INB NB, NBD, First Chicago NBD, Bank One","title":"Vice President"}],"url":""},{"company":"INB NB","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1991 13 years","duration_short":"13 years","end_date":"1991","start_date":"1978","subtitle":"INB NB","title":"Vice President"}],"url":""}]', '["Clark David Schultz “Craig\'s work ethic has served the bank well since he willingly devotes whatever effort and time is necessary to achieve strategic goals and objectives. He partners very well with other lending and support functions to meet deadlines. He has a proven ability to manage a large bank lending department well during difficult economic times while facing personnel resource challenges. His verbal, written and presentation skills are excellent. Those attributes plus his many years of experience would make him a valuable addition to the leadership team of any financial institution - and his amiable demeanor is an added plus! It was a pleasure working with Craig!”","Bradley (Brad) Hayes “Craig is a true professional with in-depth knowledge of all aspects of lending and an excellent manager. He always brings out the best in his employees and co-workers. He leads by example with a work ethic second to none. It was a privilege to learn from and work for Craig.”"]']### Assistant: The agent's job is to provide IT consulting services to retired professionals in the banking industry, and today, the agent is reaching out to the user to offer coaching and mentoring in Agile Development Methodologies for potential software development projects.
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### Human: Agent: ['Rachel Coogan, MBA', 'Strong focus on efficiency, software proficiency, and creative problem solving.', 'Bilingual Market Research Analyst II', 'Ducker', '[{"company":"Ducker","company_id":"ducker-worldwide","industry":"Business Consulting and Services","location":"Troy, Michigan","positions":[{"description":"-Conduct primary and secondary market research in a variety of fields, including construction, industrial and agricultural products and markets in both English and Spanish-Analysis of collected data to discern relevant market patterns, for the purpose of deriving market insights and direction-Compile Due Diligence research to advise M&A activity-Collect industry resources for company compilation of resources, templates and reference-Offer insights, advice and direction to new hires to aid in on-boarding and training","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Ducker","title":"Bilingual Market Research Analyst II"}],"url":"https://www.linkedin.com/company/ducker-worldwide"},{"company":"Commercial Contracting Corporation","company_id":"commercial-contracting-corporation","location":"Auburn Hills, MI","positions":[{"description":"-Processed, calculated, and prepared submission of multi-million dollar construction bids-Constructed complex Excel spreadsheets to quickly calculate bid submissions as subcontractor bids arrive on bid day-Managed/Audited internal ISO procedure, inclusive of quarterly internal reviews in preparation of annual official audit -Processed, calculated, and prepared submission of multi-million dollar construction bids-Constructed complex Excel spreadsheets to quickly calculate bid submissions as subcontractor bids arrive on bid day-Managed/Audited internal ISO procedure, inclusive of quarterly internal reviews in preparation of annual official audit","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Commercial Contracting Corporation","title":"Estimating Administrative Assistant"}],"url":"https://www.linkedin.com/company/commercial-contracting-corporation"},{"company":"Habitat for Humanity of Oakland County","company_id":"habitat-for-humanity-of-oakland-county","location":"Pontiac, Michigan","positions":[{"description":"-Sought new and recurrent resources to fill all available volunteer opportunities at both ReStore and all active construction sites.-Maintained the online enrollment database for all volunteer opportunities in Oakland county. -Sought new and recurrent resources to fill all available volunteer opportunities at both ReStore and all active construction sites.-Maintained the online enrollment database for all volunteer opportunities in Oakland county.","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Habitat for Humanity of Oakland County","title":"Community Engagement Coordinator"}],"url":"https://www.linkedin.com/company/habitat-for-humanity-of-oakland-county"},{"company":"University of Michigan","company_id":"university-of-michigan","location":"","positions":[{"description":"3.85 GPA 3.85 GPA","duration":"Nov 2014 Dec 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2016","start_date":"Nov 2014","subtitle":"University of Michigan","title":"Grad Student"}],"url":"https://www.linkedin.com/company/university-of-michigan"},{"company":"arvato Systems S4M GmbH","company_id":"arvato-systems","location":"Cologne Area, Germany","positions":[{"description":"• Create formula driven reusable frameworks to capture data and insights to track and quantify competitor threat.• Present findings and develop company goals with leadership team.• Develop statistical modeling to calculate a competitor\'s threat level using multiple data sets. • Create formula driven reusable frameworks to capture data and insights to track and quantify competitor threat.• Present findings and develop company goals with leadership team.• Develop statistical modeling to calculate a competitor\'s threat level using multiple data sets.","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"arvato Systems S4M GmbH","title":"Internship"}],"url":"https://www.linkedin.com/company/arvato-systems"},{"company":"GreenPath Debt Solutions","company_id":"greenpath-financial-wellness","location":null,"positions":[{"description":"• Reached #2 in the company in new customer set-ups.• Provided personally developed content and techniques for company-wide training videos.• Featured in a company-wide publication for repeatedly exceeding sales goals.","duration":"Mar 2009 Aug 2014 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2014","start_date":"Mar 2009","subtitle":"GreenPath Debt Solutions","title":"Bilingual Credit Counselor"},{"description":"• Assess and counsel clients on areas such as debt, mortgage delinquency and budgeting • Work with existing clients and creditors to maintain accounts and plan for financial goals","duration":"Sep 2008 Mar 2009 7 months","duration_short":"7 months","end_date":"Mar 2009","start_date":"Sep 2008","subtitle":"GreenPath Financial Wellness","title":"Account Maintenance Coordinator"}],"url":"https://www.linkedin.com/company/greenpath-financial-wellness"},{"company":"EMAG L.L.C.","company_id":"emaggroup","location":"","positions":[{"description":"• Translate instruction manuals, machine safety labels and instruction pamphlets (English to Spanish)• Interpreter during phone conferences for Project Managers in Mexico • Translate instruction manuals, machine safety labels and instruction pamphlets (English to Spanish)• Interpreter during phone conferences for Project Managers in Mexico","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"EMAG L.L.C.","title":"Freelance Translator"}],"url":"https://www.linkedin.com/company/emaggroup"}]', '["Kelly Cafek “Rachel was wonderful to work with. She identified areas in which the organization needed to be streamlined and then developed ways to be more efficient and effective. ”","Ina Deeken “Rachel was one of the interns I worked with who really impressed me. During her summer internship, she spent abroad in Germany, she supported me to set up a competitor analysis from the ground. In a short term she acquired the necessary information of our company and could easily target the right competitors as well as the required information. She amazed me with her enthusiasm for really challenging tasks as well as her efforts and strengths to reach the target. With her knowledge from University degree and her work experience she developed the solutions independently and with less help from my side. I experienced Rachel as a very intelligent, responsible and ambitious person, who will do the utmost best to reach a goal and go even beyond. She easily managed to become a valuable employee in short term. ”"]']
User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to conduct market research and provide insights, and today, the agent is reaching out to the user because they need to gather feedback on a new software solution developed by the user's company for potential improvements and enhancements.
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### Human: Agent: ['Brendan Hooke', 'I am a dynamic leader with operational and technical experience.', 'Law Enforcement Leader. Expertise in Cybercrime Investigations and Digital Forensics.', 'Fairfax County Government', '[{"company":"Fairfax County Government","company_id":"fairfax-county-government","industry":"Government Administration","location":null,"positions":[{"description":"Information Technology Bureau","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Fairfax County Government","title":"Captain"},{"description":"School Liaison Commander","duration":"Jan 2020 Jun 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2021","start_date":"Jan 2020","subtitle":"Fairfax County Government","title":"First Lieutenant"},{"description":"Cyber and Forensics BureauComputer Forensics Supervisor","duration":"Oct 2017 Jan 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2020","start_date":"Oct 2017","subtitle":"Fairfax County Government","title":"Second Lieutenant"},{"description":"I was assigned as a lead supervisor in the Criminal Investigations Bureau, specifically in Organized Crime and Narcotics as well as Criminal Intelligence. I have deep leadership experience in the investigative and operational field. This assignment required quick decision making with hands on leadership for long term, unconventional investigations.Supplemental Assignments:Civil Disturbance Unit: Train for and respond to riots, civil disobedience, protests and large critical incidents. Training included hazardous materials response, gas mask training, crowd control tactics, intelligence gathering and legal training to help protect citizen rights. Technical Response Unit: Responsible for providing IT and technical intelligence support to the operations support bureau during critical incidents to include: hostage barricade situations, large crowd control events and any planned prolonged deployment of the SWAT team. Responsibilities include; networking command buses to on site cameras at critical incidents from various feeds over many different transmission methods. We are also responsible for maintaining, monitoring and preparation of hostage negotiating communication equipment, covert cameras and listening devices.","duration":"Aug 2014 Oct 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2017","start_date":"Aug 2014","subtitle":"Fairfax County Government","title":"Second Lieutenant"},{"description":"","duration":"Dec 2012 Jul 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2014","start_date":"Dec 2012","subtitle":"Fairfax County Government","title":"Sergeant"},{"description":"Responsible for investigating reports of stolen vehicles and assisting other Major Crimes casesSupported bait car program through training, maintenance, software updates and wiring hardwareDeveloped, coordinated and instructed training on motorcycle theft trends and investigation for patrol roll callsWorked multiple international clone car theft ringsDeveloped and presented training for auto theft investigations at FFCJA and RIC","duration":"Mar 2010 Dec 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2012","start_date":"Mar 2010","subtitle":"Fairfax County Government","title":"Detective"},{"description":"Assigned to day work and evening squads. Handled routine patrol dutiesPolice Information TECH, required maintaining and repairing computers at the Mason Station as well as training officers on new information technology","duration":"Aug 2004 Mar 2010 5 years 8 months","duration_short":"5 years 8 months","end_date":"Mar 2010","start_date":"Aug 2004","subtitle":"Fairfax County Government","title":"Police Officer"}],"url":"https://www.linkedin.com/company/fairfax-county-government"}]', '["Clifford Stoddard “Brendan was one of the smartest students in the Computer Forensics program at George Washington University and a very professional, intelligent, and talented police officer.”","Katherine Deming “Brendan is a really great leader and connector. His commentary is always insightful and he provides congenial company. ”"]']
User: ['Jim Foster', 'Specialties: Messaging & Collaboration architecture and technologies - IBM/Lotus Notes/Domino & Sametime, SMTP', 'EVP, Leisure & Odd Jobs at Honeydew Inc.', 'Honeydew Inc.', '[{"company":"Honeydew Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Honeydew Inc.","title":"EVP, Leisure & Odd Jobs"}],"url":""},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Proofpoint","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"PricewaterhouseCoopers LLP","company_id":"pwc","location":null,"positions":[{"description":"Responsible for analyzing and translating business requirements into technical solution designs, and managing their implementation into the infrastructure.","duration":"Jul 2008 Aug 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2010","start_date":"Jul 2008","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Engineer"},{"description":"Responsible for interpreting, refining, and implementing project designs and successfully transitioning them to Operations.","duration":"Dec 2004 Jul 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2008","start_date":"Dec 2004","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Analyst"},{"description":"Responsible for all aspects of international and internet e-mail and identity management for over 140,000 users worldwide.","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"PricewaterhouseCoopers LLP","title":"Messaging & Collaboration Subject Matter Expert"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"(IBM) Lotus Development Canada","company_id":null,"location":null,"positions":[{"description":"Responsible for the strategic and daily management of support team.","duration":"Jan 1996 Oct 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 1998","start_date":"Jan 1996","subtitle":"(IBM) Lotus Development Canada","title":"Notes/Domino Support Manager"},{"description":"Responsible for pre and post-sales support on all platforms of Notes/Domino and its companion products.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"(IBM) Lotus Development Canada","title":"Principal Technical Support Analyst"}],"url":""}]', '["John G. “Jim has very strong technical skills and is always focused on continually improving in his area of expertise but Jim has a very easy going, relaxed nature which makes him a lot of fun to work with. I would strongly recommend Jim.”","Dan Bagley “I had the pleasure of working with Jim on a complex technical deployment -- his technical competency, project management skills, and ability to grasp the \'big picture\' are second-to-none.”"]']### Assistant: The agent's job is to lead cybercrime investigations and digital forensics for the Fairfax County Government. Today, the user is reaching out to the agent because they need assistance in analyzing and translating business requirements into technical solution designs.
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### Human: Agent: ['David Varrieur', '2008 to PresentAccurate Appraisal and Realty Services - Owner / Cert. Res. RD4549Real Estate Appraisals and Realtor services in West Central Florida. Market Value, Relocation, Family Law. Estates. Helping both buyers and sellers with residential real estate. Fantastic Floats, LLC - Partner & Krewe of RoguesParade rental floats, custom built parade floats, costume rentals. Krewe of Rogues parade participants. 3/2007 to 11/2008 Wachovia Bank – Staff Residential AppraiserProviding market analysis, appraisals, reviews and field narratives in Hillsborough, Pinellas, Polk and Pasco Counties.1/2001 to 3/2007Accurate Appraisal Services, Inc – Owner / AppraiserA firm providing residential and income property appraisals in West Central Florida.1992 to 2001Accurate Printing, Inc. – Co-Founder / OwnerAccurate Printing, Inc. is a printing and specialty advertising company that has established long term relationships with many local clients. Accurate Printing is managed by my wife, Carrie Varrieur. 1990 to 1992Time Out Tampa Bay Magazine, Inc. – PublisherTime Out Tampa Bay was a monthly entertainment magazine published and distributed in the Tampa Bay area. Cover stories were exclusive celebrity interviews. 1983 to 1990Print Shack Corporation, Inc. - 1 of 4 Founders Print Shack was a quick printing / specialty advertising franchiser that established 136 franchised stores in 33 states in 7 years. Responsibilities included creation / implementation of training and support programs and both franchiser and franchisee marketing campaigns.Specialties: Concept to completion projects. Exceptional leadership, management and sales skills. Excellent public speaking and presentation abilities. Strong in data research and analysis. Computer literate in most popular software packages. Proficient in most aspects of residential construction.', 'Owner / Appraiser / Realtor at Accurate Appraisal and Realty Services', 'Accurate Appraisal and Realty Services', '[{"company":"Accurate Appraisal and Realty Services","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"May 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Accurate Appraisal and Realty Services","title":"Owner / Appraiser / Realtor"}],"url":""},{"company":"Selling South Tampa Team with Exit Bayshore Realty","company_id":"selling-south-tampa-inc-","location":"South Tampa","positions":[{"description":"As an appraiser, I have the unique ability to value homes to establish market value prior to listing or assisting a buyer in buying. Working with this dynamic sales team is a great opportunity!","duration":"Sep 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Selling South Tampa Team with Exit Bayshore Realty","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/selling-south-tampa-inc-"},{"company":"Accurate Appraisal Services / Cert.Res.RD4549","company_id":null,"location":"","positions":[{"description":"Accurate Appraisal Services Provides Real Estate Appraisals for FHA, Divorce proceedings, Estate planning and settlement, Short Sales, Market Value, Reverse MortgagesFantastic Floats, LLC offers parade float rentals, custom built parade floats and costume rentals. The Krewe of Rogues is our Krewe that participates in local parades.","duration":"Jan 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Accurate Appraisal Services / Cert.Res.RD4549","title":"Owner"}],"url":""},{"company":"Krewe of Rogues","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"The Krewe of Rogues is a group of entrepreneurs, business owners and friends that participate in the local parades in Tampa, FL. The Krewe tale is:France, in the Lord’s year of 1789... When shopkeepers demanded an end to the corruption of the evil, toothless King Louis XVI’s government, the King launched a vicious assault on them and burned their shops and homes to the ground. The shopkeepers rose like a Phoenix out of the ashes and launched an attack on the Palace of Versailles, capturing the King and beginning the French Revolution. As word spread,the citizens of Paris joined in the revolt and set fire to the city, yelling “Rogues, Rogues, Rogues!” After the execution of the evil King in 1790, the revolutionaries confiscated the finest ship in the French Navy and sailed to the French Riviera, where they created their own government and have lived in peace for centuries.","duration":"Jan 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Krewe of Rogues","title":"Captain"}],"url":""},{"company":"Wachovia","company_id":"wellsfargo","location":"","positions":[{"description":"Real estate appraiser","duration":"Mar 2007 Nov 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2008","start_date":"Mar 2007","subtitle":"Wachovia","title":"Staff Appraiser"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Accurate Printing, Inc","company_id":null,"location":"","positions":[{"description":"My wife, Carrie, now runs this company along with Palm River Ranch where she does horseback riding lessons and pony paries.","duration":"Jan 1990 Mar 2000 10 years 3 months","duration_short":"10 years 3 months","end_date":"Mar 2000","start_date":"Jan 1990","subtitle":"Accurate Printing, Inc","title":"Co-Founder"}],"url":""}]', '["“I have had the pleasure of using Dave for an Appraisel of my own property and I can tell you between Dave\'s customer service and expertise I could not have been happier with the results. Dave is a proven professional.”","“I have worked with Dave as a fellow Board Member and committee chair of various committees with the South Tampa Chamber of Commerce. Dave is always extremely organized, goal oriented and professional. Though I have not worked with Dave in his specific profession, I know that he will do what he says to achieve success and results.”"]']
User: ['Earlene Lash', "I'm a member of the National Association of Realtors, Lakeland Assn. of Realtors and the Multiple Listing Service (MLS). I've been awarded numerous sales awards for sales and listings.Specialties: Buyers Agent, Sellers Agent, Transaction Broker", 'Realtor and Sales Associate at Xcellence Realty llc', 'Xcellence Realty llc', '[{"company":"Xcellence Realty llc","company_id":"vivarealty","industry":"Leasing Real Estate","location":"","positions":[{"description":"As both a buyers agent and a sellers agent I work hard to make my customers satisfied. My knowledge of Polk County comes from a lifetime of living in this area. Many of my customers are repeat customers which is one of the greatest compliments I can get.","duration":"Mar 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Xcellence Realty llc","title":"Realtor and Sales Associate"}],"url":"https://www.linkedin.com/company/vivarealty"},{"company":"Keller Williams Real Estate","company_id":"keller-williams-real-estate","location":"","positions":[{"description":"Realtor, Sales Associate","duration":"Mar 2003 Apr 2009 6 years 2 months","duration_short":"6 years 2 months","end_date":"Apr 2009","start_date":"Mar 2003","subtitle":"Keller Williams Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/keller-williams-real-estate"},{"company":"IMC Phosphates","company_id":null,"location":"","positions":[{"description":"OSHA and MSHA Safety Trainer","duration":"Feb 1983 Mar 2003 20 years 2 months","duration_short":"20 years 2 months","end_date":"Mar 2003","start_date":"Feb 1983","subtitle":"IMC Phosphates","title":"Safety Coordinator"}],"url":""}]', '["“A decision to buy a home is one of the most serious decisions one can make. I found myself with too many opinions and no concrete direction, UNTIL EARLENE. When Earlene had a clear understanding of my needs she moved into high gear! She found exactly what I needed and exactly what I wanted. Earlene Lash is an outstanding realtor, a woman of integrity and fights for her clients. I will only use Earlene, will only recommend Earlene and through business a friendship was found.”","“Earlene Lash is a member of BNI (Business Network International) of which I am a member also. I have given her referrals of friends and relatives, and she is faithful to follow-up with referrals and providing excellent realestate services that is \\"above and beyond\\" the norm. She makes me look good to my clients, when I put her in touch with them -- Ultimate in Professionalism and Service!”"]']### Assistant: The agent's job is to provide real estate services, and today, the agent is reaching out to the user to discuss potential home listings in the Polk County area.
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### Human: Agent: ['Madeline Ingleby', "As an experienced Senior Sales Executive, I work every day to be an expert in my industry. I am super focused on leveraging data and best-learned practices to provide my clientele with creative and innovative solutions, and help them think outside the box! I am eager to learn, excited to teach, and energized by helping companies grow.Outside of Sprout's walls, I enjoy spending time with my family, sailing on Lake Michigan, traveling, cross-stitching, reading, and drinking good wine.", 'Helping brands harness the power of social media', 'Sprout Social, Inc.', '[{"company":"Sprout Social, Inc.","company_id":"sprout-social-inc-","industry":"Internet","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Sprout Social, Inc.","title":"Senior Enterprise Account Executive"},{"description":"As an Advocacy Account Executive for Bambu, Sprout Social\'s employee advocacy platform, I work with various teams (including Marketing, Communications, and Talent Acquisition/HR) to help businesses grow their social media presence. Bambu by Sprout Social gives employees a simple way to amplify their company\'s brand by sharing curated content across their social networks.By empowering employees to share company content on social, brands can tap into a new audience while also keeping employees informed, engaged and connected.","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"Sprout Social, Inc.","title":"Enterprise Account Executive, Advocacy"}],"url":"https://www.linkedin.com/company/sprout-social-inc-"},{"company":"UrbanBound","company_id":"urbanbound","location":"Chicago, IL","positions":[{"description":"UrbanBound is a web-based platform that provides companies with a comprehensive relocation solution for their newly hired and transferring employees. With more than 100 customers in the Fortune 1000, UrbanBound is expanding the range of employees who are offered valuable mobility benefits with its affordable, easy-to-use, turn-key solution.We believe that no employee should have to relocate alone, regardless of their level or position within the company. With our online tools and offline support, employees plan and organize their entire relocation while being connected to a vetted supplier network who offer preferred pricing through our exclusive group buying power. Our breakthrough approach has changed the way businesses relocate and onboard employees forever.Throughout my tenure at UrbanBound, I worked with companies across all industries, teaming up with Global Mobility professionals, HR teams, Directors of Talent Acquisition, and anyone involved in Campus Recruiting / Intern programs to streamline their internal relocation processes while improving the experience for their relocating employees.","duration":"May 2014 Sep 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2017","start_date":"May 2014","subtitle":"UrbanBound","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/urbanbound"},{"company":"Exact Data ConsumerBase","company_id":"exact-data","location":null,"positions":[{"description":"• Increased Premier Sales production by 32% in seven months while exceeding $2MM in cumulative personal revenue production• Produced and communicate comprehensive weekly disposition statements detailing leads, contact activity, and pipeline reports• Worked with Fortune 100 companies, advertising agencies, data list brokers and small end users alike, including direct client meetings","duration":"Jun 2013 Apr 2014 11 months","duration_short":"11 months","end_date":"Apr 2014","start_date":"Jun 2013","subtitle":"Exact Data ConsumerBase","title":"Vice President, Premier Sales"},{"description":"• Interviewed, hired and trained a sales force of 20+ business development sales professionals while maintaining personal revenue production goals• Standardized training program for new employees and led on-going weekly sales trainings for sales force of 30+ individuals• Coordinated sales challenges and bonus programs designed to motivate sales force","duration":"Jan 2011 May 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2013","start_date":"Jan 2011","subtitle":"ConsumerBase","title":"Divisional Manager"},{"description":"• Consistently met and exceeded monthly revenue quotas, averaging 25 sales a month and 32% conversion rate over the first 8 months with a personal revenue production of 10% of company annual revenue, resulting in promotion to Divisional Sales Manager • Sustained consistent workload of a minimum of 65 outbound calls per day and follow-up e-mail correspondence","duration":"May 2010 Dec 2010 8 months","duration_short":"8 months","end_date":"Dec 2010","start_date":"May 2010","subtitle":"Exact Data ConsumerBase","title":"Account Executive"}],"url":"https://www.linkedin.com/company/exact-data"},{"company":"Acquirent","company_id":"acquirent","location":"","positions":[{"description":"","duration":"Aug 2008 Jun 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2010","start_date":"Aug 2008","subtitle":"Acquirent","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/acquirent"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"Worked to cultivate a strong student-2-student network to improve the information flow of new and existing Microsoft technologies from Microsoft Corporation to the Miami University student community.- Responsibilities included planning, organizing and executing launch events in order to increase product awareness- Received top sales award from Microsoft for Office 2007 and ranked 3rd out of 100 Student Representatives for overall sales of Microsoft Office 2007 Worked to cultivate a strong student-2-student network to improve the information flow of new and existing Microsoft technologies from Microsoft Corporation to the Miami University student community.- Responsibilities included planning, organizing and executing launch events in order to increase product awareness- Received top sales award from Microsoft for Office 2007 and ranked 3rd out of 100 Student Representatives for overall sales of Microsoft Office 2007","duration":"Sep 2007 May 2008 9 months","duration_short":"9 months","end_date":"May 2008","start_date":"Sep 2007","subtitle":"Microsoft","title":"Student Partner"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"John Hancock","company_id":"john-hancock","location":"Greater Boston Area","positions":[{"description":"Completed a marketing internship program involving the production of broker and client marketing literature used to support Venture ®Variable Annuities sales.- Built and maintained an electronic and hard-copy retirement articles database- Updated and streamlined public seminars with information relevant to new products- Generated various pieces of promotional literature for sponsorship meetings Completed a marketing internship program involving the production of broker and client marketing literature used to support Venture ®Variable Annuities sales.- Built and maintained an electronic and hard-copy retirement articles database- Updated and streamlined public seminars with information relevant to new products- Generated various pieces of promotional literature for sponsorship meetings","duration":"Jun 2007 Aug 2007 3 months","duration_short":"3 months","end_date":"Aug 2007","start_date":"Jun 2007","subtitle":"John Hancock","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/john-hancock"}]', '["Jeff Ellman “I had the pleasure of managing Madeline for greater than 3 years. Madeline came to work every day with a positive attitude and a fire in the belly to drive results. Madeline is consultative in nature and eager to solve client challenges. She takes great pride in her work and it clearly shows. I highly recommend Madeline for any sales or management position. She is a winner!”","Sean Pratscher “Madeline is a sales leader, through and through. During my time at Exact Data, she dominated the sales leader-board, earning President\'s and CEO\'s Circle honors, consistently, month after month after month. Madeline helped me more times than I can count during my time at Exact Data, all without expecting anything in return - a quality I\'ve found to be more and more rare today. I recommend Madeline, very highly, in any sales leadership capacity.”"]']
User: ['Matthew Drzewiecki, MBA', 'Digital marketing strategist & client relationship lead, expertise in emerging market growth, innovator for new partnerships Over 12 years experience delivering successful global performance marketing campaigns on behalf of the worlds top brands. Specialties: International Performance Campaign Management, Affiliate Marketing, Business Development, & Prospecting, Marketplace Building, Digital Marketing, Client Service and Success, Operations / Project Management, Market Research, Data Analysis, Direct Marketing, Real Estate', 'Agency Account Executive at Perform[cb]', 'Perform[cb]', '[{"company":"Perform[cb]","company_id":"performcb","industry":"Marketing Services","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Perform[cb]","title":"Agency Account Executive"}],"url":"https://www.linkedin.com/company/performcb"},{"company":"Fiat Growth","company_id":"fiatgrowth","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Fiat Growth","title":"Director of Partnerships"}],"url":"https://www.linkedin.com/company/fiatgrowth"},{"company":"Rakuten Marketing","company_id":"rakutenadvertising","location":null,"positions":[{"description":"","duration":"May 2019 Jul 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2020","start_date":"May 2019","subtitle":"Rakuten Marketing","title":"Director, Enterprise Solutions"},{"description":"","duration":"Apr 2017 Jul 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2020","start_date":"Apr 2017","subtitle":"Rakuten Marketing","title":"Senior Enterprise Account Manager, Client Success"},{"description":"","duration":"Sep 2015 Jul 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2020","start_date":"Sep 2015","subtitle":"Rakuten Marketing","title":"Strategic Account Manager, Client Success"},{"description":"","duration":"Oct 2013 Jul 2020 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jul 2020","start_date":"Oct 2013","subtitle":"Rakuten Marketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/rakutenadvertising"},{"company":"SGK","company_id":"sgk","location":null,"positions":[{"description":"","duration":"May 2013 Sep 2013 5 months","duration_short":"5 months","end_date":"Sep 2013","start_date":"May 2013","subtitle":"SGK","title":"Retail Data Operations - Team Lead"},{"description":"","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Schawk!, Inc. / Anthem! Worldwide","title":"Data Analyst, Operations Process Consultant"}],"url":"https://www.linkedin.com/company/sgk"},{"company":"James Clark Company","company_id":null,"location":"Chicago, IL","positions":[{"description":"","duration":"Aug 2009 May 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2012","start_date":"Aug 2009","subtitle":"James Clark Company","title":"Direct Marketing Manager, Analyst"}],"url":""},{"company":"Loyola University Chicago","company_id":"loyola-university-chicago","location":"Chicago, IL","positions":[{"description":"","duration":"Oct 2006 Sep 2007 1 year","duration_short":"1 year","end_date":"Sep 2007","start_date":"Oct 2006","subtitle":"Loyola University Chicago","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/loyola-university-chicago"},{"company":"Finis Inc","company_id":"finis-inc","location":"Livermore, CA","positions":[{"description":"","duration":"May 2004 Dec 2004 8 months","duration_short":"8 months","end_date":"Dec 2004","start_date":"May 2004","subtitle":"Finis Inc","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/finis-inc"}]', '["Shruti Sahu “It has been a great pleasure working with Matt as the Account Manager for Global Customer Commerce (Blinds.com) for the past 2 years. He is a person with strong ownership of the Rakuten product, and has in dept knowledge of the business. Matt is proactive, results driven, responsible and full of great ideas. He is one of the best Account Managers I have worked with!”","Lara Roberts “Matthew has an unmatched knowledge base and proven expertise in his field. A pleasure to work, with and someone who professionally and competently manages resources to consistently achieve the stated goals. Always available and responsive, our expectations were well exceeded by having Matthew manage our account team. I would highly recommend him to lead or execute marketing initiatives for any scale project or client. ”"]']### Assistant: The agent's job is to help brands harness the power of social media, and today, the agent is reaching out to the user because they need to discuss a potential partnership in digital marketing strategies and client relationship management.
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### Human: Agent: ['Rana Raad', "My journey as an interpreter started many years ago as I matured and developed my skills and education. The challenges I've faced through out my career have been obstacles that have contributed to my growth. My experience is spread through legal, cultural, and social services across parts of the United States and internationally.", 'Certified Senior Arabic Judiciary Interpreter | Government Linguist | Senior Arabic Language Consultant', 'U.S. Immigration and Customs Enforcement (ICE)', '[{"company":"U.S. Immigration and Customs Enforcement (ICE)","company_id":"u-s-immigration-and-customs-enforcement-ice","industry":"Law Enforcement","location":"United States","positions":[{"description":"","duration":"Dec 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Dec 2016","subtitle":"U.S. Immigration and Customs Enforcement (ICE)","title":"Chief Interpreter & Monitor"}],"url":"https://www.linkedin.com/company/u-s-immigration-and-customs-enforcement-ice"},{"company":"USCIS","company_id":"uscis","location":"","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"USCIS","title":"Interpreter"}],"url":"https://www.linkedin.com/company/uscis"},{"company":"United States Federal Government","company_id":"united-states-federal-government","location":"United States","positions":[{"description":"I am a Seminar Interpreter with the US Government. I conduct Seminar Interpreting for foreign ambassadors and administrators through different organizations and entities within the US government. I am a Seminar Interpreter with the US Government. I conduct Seminar Interpreting for foreign ambassadors and administrators through different organizations and entities within the US government.","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"United States Federal Government","title":"Government Interpreter"}],"url":"https://www.linkedin.com/company/united-states-federal-government"},{"company":"The Supreme Court of the United States","company_id":"scotus","location":"","positions":[{"description":"As a Certified Arabic Court Interpreter, I work for many different courts around the USA, a majority of which happen to be Federal Courts. I interpret under oath in the court house to facilitate the legal terminologies in the native language to the defendants. Part of my job also involves jailhouse settings and telephonic court interpretation. I also interpret in jury trials. As a Certified Arabic Court Interpreter, I work for many different courts around the USA, a majority of which happen to be Federal Courts. I interpret under oath in the court house to facilitate the legal terminologies in the native language to the defendants. Part of my job also involves jailhouse settings and telephonic court interpretation. I also interpret in jury trials.","duration":"Jan 2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Jan 2009","subtitle":"The Supreme Court of the United States","title":"Certified Arabic Court Interpreter"}],"url":"https://www.linkedin.com/company/scotus"}]', '["Dayne Maple “Rana was an interpreter for one of our court cases. She was very professional and knowledgeable in her duties. It was a pleasure to work with her.”","Wayne Stewart “I\'ve had the honor to work with Rana with assignments at BATF&E as well as DS/ATA. Rana is a true professional in her assignments and is extremely personable. Rana is able to work with all levels too include many instructors as well as students. The critiques completed by students always rate her as a very proficient interpreter and remarks from the trainers and instructors are always positive for Rana and her work.”"]']
User: ['John Dolan', 'Criminal Defense Trial Practice including Major Felony Cases.Civil Matters by Association of Counsel.', 'Owner, Dolan Law Firm', 'Dolan Law Firm', '[{"company":"Dolan Law Firm","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1980 - Present 40 years 8 months","duration_short":"40 years 8 months","end_date":"Present","start_date":"Dec 1980","subtitle":"Dolan Law Firm","title":"Owner"}],"url":""}]', '["“He knows his profession and how to apply it in the convoluted and ominous legal arena.”","“Best attorney in town. Have used his services a couple of times.”"]']### Assistant: The agent's job is to provide interpretation services, and today, the agent is reaching out to the user because they need to discuss an upcoming criminal defense trial case and arrange for interpretation services.
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### Human: Agent: ['Sanjeev Vemireddy', 'Over 11 years of total IT experience in Enterprise Web application development. Skilled in AWS cloud, JAVA 8, Microservices, Spring Boot, RESTful API, Spring MVC, JSF Primefaces, Oracle Database, and Agile Methodologies. • Experienced with AWS Cloud, kafka, Restful API and Spring Security.• Microservices development using JAVA 8, Spring Boot, NGINX, Docker and Kubernetes.• Developed web applications using Spring MVC, JSF, Primefaces and wicket.• Designed and developed web services using REST (JAX-RS), SOAP (JAX-WS) and JPA.• Worked relational database like Oracle, DB2, MySQL.', 'Lead Software Engineer @ Intuit', 'Intuit', '[{"company":"Intuit","company_id":"intuit","industry":"Software Development","location":"Plano, Texas","positions":[{"description":"1. Create PayHub API to store for Credit Card and bank account information to AWS DyanmoDB.2. Create Payments API to process direct debit auth, capture and credit transactions.3. Use in-house encryption API to store and process transactions from AWS cloud.4. Use Swagger to document all the API and publish to wiki.5. Create Jenkins jobs for CI and Spinnaker pipelines for CD to deploy the services to EC2.6. Create automated test scripts using Karate testing framework.7. Monitor and create dashboards on Splunk and AWS Cloudwatch for production support.","duration":"Apr 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Intuit","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/intuit"},{"company":"3M","company_id":"3m","location":"San Antonio, Texas Area","positions":[{"description":"1. Create an RESTful API to be accessed by wound care devices to collect the data and push to KAFKA.2. Develope Patient monitoring user interface using JAVA 8, JSF, Primefaces , bootstrap and JPA.3. Create consumer API for KAFKA to retrieve and transform data to store in hive, oracle and ERP.4. Install Jenkins and gogs git repository on centos 7 instances created on open stack.5. Develop microseervices using JAVA 8, Spring boot and deploy on kubernetes.6. Create PDF reports using iText library and Selenium to send reports to external facilities.7. Create docker files to create docker images for RESTful services and JSF applications.8. Store and retrieve order documents from IBM FIlenet P8 using Content Process Engine JAVA api.9. Create search templates and entry templates on IBM Content navigator (ICN).","duration":"May 2016 Mar 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2018","start_date":"May 2016","subtitle":"3M","title":"Lead Application Developer"}],"url":"https://www.linkedin.com/company/3m"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"Houston, Texas Area","positions":[{"description":"1. Develop pricing widget to display FX prices using Adobe Flex, JAVA, AMQP and Pricing Engine.2. Develop Ticket Templates for FX Obo sales team to make trade booking faster and easier. 3, Perform data operation on hydra database using python to be executed on Athena platform.4. Create Sales Reports for trading history, sales P&L, Volume Credit using flex, REST and lucene.5. Develop REST services to retrieve the sales and marketers reports and statistics from database.6. Permform Unit testing using Junit and create intergration testcases to run on Jenkins. 7. Create parser framework using apache poi to import xls files for bulk trade booking.8. Create EBC rules check widget and services using Spring MVC, Spring data and REST services. 9. Perform code reviews using stash (bit bucket server), code collaboration with GIT and production deployments.9. Participate in design, scrum planning sessions to suggest best practices for project development.","duration":"Mar 2014 May 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2016","start_date":"Mar 2014","subtitle":"JPMorgan Chase & Co.","title":"Associate"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"","positions":[{"description":"1. Coordinate the project development with business team, project Delivery team and offshore team.2. As a Tech Lead, perform code reviews, code Integration and deployments to UAT.3. Execute the project in agile methodology with 2-week sprints.4. Use ILOG JRULES 7.0 for building the product eligibility and underwriting rules using Rules Studio.5. Create SOAP (JAX-WS) web services to interacts with different carrier’s systems. 6. Use Wicket framework to create responsive user interface for Health Insurance Application. 7. Create SQL scripts for schema creation in db2 and use hibernate for persistent data transactions.8. Parse XML and XSL files using SAX and DOM parsers and intergrate with Front Office and IBM MQ.9. Developed a physician look up for users to choose physicians while answering medical questions.10. Used JUnit for unite testing of wicket components and hibernate module.11.Provided high level test scenarios, test cases to assist QA team with system testing.12. Develop e-signature feauters for members to sign insurance documents.13. Create Rich UI for RMG to manage unallocated resources using JSF, JDBC and Oracle database.","duration":"Nov 2007 Feb 2014 6 years 4 months","duration_short":"6 years 4 months","end_date":"Feb 2014","start_date":"Nov 2007","subtitle":"Tata Consultancy Services","title":"Software Professional"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"}]', '["Todd Doerr “I worked closely with Sanjeev on some important new application launches over the past two years. Sanjeev was the lead developer for both projects and quickly demonstrated his expertise with building innovative applications that met customer and user needs. He was a trusted IT partner with our business partners. Definitely recommend Sanjeev for developing new solutions that require an agile and flexible approach.”","Bryan Brown “Sanjeev is an excellent Java resource. He has always been available to solve business and technology challenges. Sanjeev shows an excellent knowledge of of Java technologies from core Java, to enterprise Java technologies such as SOA, JSF, and JSP pages. Sanjeev was also able to quickly adopt new technologies such is the Oracle ADF framework to support our business needs. Sanjeev will be an fine addition to any team. He has a great attitude and teamwork ethic. Sincerely, Bryan Brown”"]']
User: ['Brad Clevenger', 'Full-stack developer and entrepreneur who loves to learn and has a passion for problem solving as well as sharing my knowledge with others. Specialties: C#, JavaScript, ASP.NET, JSON, SQL Server, usability & interface design, system architecture', 'Senior Software Engineer at CompLogix', 'CompLogix', '[{"company":"CompLogix","company_id":"comp-logix","industry":"IT Services and IT Consulting","location":"Omaha Metropolitan Area","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Feb 2018","subtitle":"CompLogix","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/comp-logix"},{"company":"Textrix Solutions Inc.","company_id":"textrix-solutions","location":"Omaha Metropolitan Area","positions":[{"description":"","duration":"Jan 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Textrix Solutions Inc.","title":"President"}],"url":"https://www.linkedin.com/company/textrix-solutions"},{"company":"Boyden & Youngblutt - Marketing & Advertising Agency","company_id":"boyden-&-youngblutt","location":"Fort Wayne, Indiana Area","positions":[{"description":"","duration":"Dec 2016 Dec 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2017","start_date":"Dec 2016","subtitle":"Boyden & Youngblutt - Marketing & Advertising Agency","title":"Digital Director"}],"url":"https://www.linkedin.com/company/boyden-&-youngblutt"},{"company":"NRC Health (National Research Corporation)","company_id":"national-research-corporation","location":"","positions":[{"description":"","duration":"1996 2003 7 years","duration_short":"7 years","end_date":"2003","start_date":"1996","subtitle":"NRC Health (National Research Corporation)","title":"Senior Web Application Developer"}],"url":"https://www.linkedin.com/company/national-research-corporation"}]', '["Jason Jordan “Brad is the rare combination of a technical rock-star and creative superhero. I’ve worked with, and for, Brad on many projects over the last 12+ years. He continues to amaze me with the work he produces. I’m always impressed by his ability to pick up new skills and quickly master them. Outside of his “hard” skills, Brad is also a great guy, very dedicated, and he earns the trust and respect of everyone he meets. I strongly believe any company would be lucky to have Brad as an employee.”","Clinton Faupel “Over the many years Brad and I have worked together I have been so impressed by his willingness to dive into the possibilities of how software can make a difference in people\'s lives. Brad\'s true gifting, and big picture understanding of development, make him a great partner for any project that requires customization due to him being both code smart and creative smart. I\'ve had the privilege of working with Brad for nearly 10 years and couldn\'t imagine working with anyone else in the web development space.”"]']### Assistant: The agent's job is to develop new solutions that require an agile and flexible approach, and today, the agent is reaching out to the user because they need to collaborate on a project that involves problem-solving and sharing knowledge in the field of software development.
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### Human: Agent: ['Stanley Flomin', "Passionately leading custom design solutions to enhance the Vanguard experience. As an Employee Advocacy Program Manager at Vanguard, I have the opportunity to build strong working relationships as well as attract talent and spread brand awareness in new and innovative ways. If you're interested in Vanguard feel free to reach out! ABOUT VANGUARD Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. CONNECT WITH US www.vanguard.com/careers LinkedIn: http://www.linkedin.com/company/vanguard Facebook: http://www.facebook.com/LifeatVanguard YouTube: http://www.youtube.com/user/Vanguard Instagram: @LifeatVanguard", 'Sr. UX Designer | Connecting Top Talent to Vanguard through Employee Advocacy #LifeatVanguard', 'Vanguard', '[{"company":"Vanguard","company_id":"vanguard","industry":"Financial Services","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"May 2020","subtitle":"Vanguard","title":"Senior User Experience Designer"}],"url":"https://www.linkedin.com/company/vanguard"},{"company":"TD Ameritrade","company_id":"td-ameritrade","location":"Jersey City","positions":[{"description":"Contribute to the information architecture, interaction and visual design of TD Ameritrade\'s prospect, client, and associate-facing digital platforms. Responsible for participating in research, gathering and analyzing requirements, and working with business stakeholders to assist with the design of highly-innovative concepts and end user experiences communicated in the form of wireframes, designs and clickable prototypes that can be tested with end users and presented internally. Hands-on collaboration with fellow strategists, Experience Design professionals, and technologists on a cooperative, agency-like team.","duration":"Nov 2019 Apr 2020 6 months","duration_short":"6 months","end_date":"Apr 2020","start_date":"Nov 2019","subtitle":"TD Ameritrade","title":"User Experience Design Specialist"}],"url":"https://www.linkedin.com/company/td-ameritrade"},{"company":"Cognizant Technology Solutions","company_id":"cognizant","location":"","positions":[{"description":"Responsible for B2B & B2C scalable products that focus on human centered design & business goals. I work closely with design teams, business, engineers.I work hands-on within an agile environment creating user flows, requirements, wireframes prototypes, final designs, and run initiatives to iterate based on user feedback. Hands on design for both adaptive & responsive platforms (4k, desktop, tablet, mobile, native apps). Most of these products have resulted in significant ROI within various industries such as financial, healthcare, and service fields. I have successfully delivered over 20 high profile projects.","duration":"Jul 2013 Oct 2019 6 years 4 months","duration_short":"6 years 4 months","end_date":"Oct 2019","start_date":"Jul 2013","subtitle":"Cognizant Technology Solutions","title":"Senior UX/UI Designer"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Multimedia Solutions","company_id":"multimedia-solutions","location":"","positions":[{"description":"Responsible for designing high fidelity products for B2B & B2C clients. Create end to end designs from desktop, mobile to app products. Create visual social media content, web advertisements, 2d animations and story boarding for video commercials. Work with and present work to clients to collect feedback and ensuring expectations were being met. Responsible for designing high fidelity products for B2B & B2C clients. Create end to end designs from desktop, mobile to app products. Create visual social media content, web advertisements, 2d animations and story boarding for video commercials. Work with and present work to clients to collect feedback and ensuring expectations were being met.","duration":"Mar 2011 May 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2013","start_date":"Mar 2011","subtitle":"Multimedia Solutions","title":"UX/UI Designer"}],"url":"https://www.linkedin.com/company/multimedia-solutions"},{"company":"Tamotion","company_id":null,"location":"","positions":[{"description":"-Motion graphics designer for creating educational and music videos. -Provide help with technical issues regarding rendering, compression, and general editing.-Create and research new trends for teaching through motion graphics.-Design direction assistance.-Art asset creation. -Motion graphics designer for creating educational and music videos. -Provide help with technical issues regarding rendering, compression, and general editing.-Create and research new trends for teaching through motion graphics.-Design direction assistance.-Art asset creation.","duration":"Feb 2009 Mar 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2010","start_date":"Feb 2009","subtitle":"Tamotion","title":"Motion Graphics Lead / Art Director"}],"url":""},{"company":"Gaia Industries","company_id":null,"location":"","positions":[{"description":"-Low poly game asset modeler.-Game character animator.-Landscape design.-Game design research. -Low poly game asset modeler.-Game character animator.-Landscape design.-Game design research.","duration":"Jul 2007 Apr 2008 10 months","duration_short":"10 months","end_date":"Apr 2008","start_date":"Jul 2007","subtitle":"Gaia Industries","title":"3D Generalist Intern"}],"url":""},{"company":"School of Visual Arts","company_id":"svanyc","location":"","positions":[{"description":"Computer Art Computer Art","duration":"Sep 2004 Apr 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2008","start_date":"Sep 2004","subtitle":"School of Visual Arts","title":"Student"}],"url":"https://www.linkedin.com/company/svanyc"},{"company":"Imoovies","company_id":null,"location":"","positions":[{"description":"DVD cover artist. DVD cover artist.","duration":"May 2007 Jun 2007 2 months","duration_short":"2 months","end_date":"Jun 2007","start_date":"May 2007","subtitle":"Imoovies","title":"Artist/Intern"}],"url":""},{"company":"Kinderklassics","company_id":null,"location":"","positions":[{"description":"Responsible for designing ads, image editing, catalog and ad library management. Responsible for designing ads, image editing, catalog and ad library management.","duration":"Feb 2002 Jul 2005 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jul 2005","start_date":"Feb 2002","subtitle":"Kinderklassics","title":"Graphic Artist"}],"url":""}]', '["Stephen K Mann “Stanley is a great guy with an excellent work ethic, Super eager to learn and to get the job done.”","Damon Branch “Stan is a great person to work with. Very attentive and polite and always delivered his work on time. He was a great help in prototyping one of our new internal games.”"]']
User: ['Dan Sullivan, MBA', 'Experienced Investment Professional with a demonstrated history of working in the financial services industry. Skilled in Leadership Accountability, Coaching, Conflict Resolution, Instructional Design, and College Recruiting. Strong finance professional with a Masters focused in Business Administration from Jones International University.', 'Retirement Specialist at Vanguard. Brokerage Investment Professional.', 'Vanguard', '[{"company":"Vanguard","company_id":"vanguard","industry":"Financial Services","location":"Scottsdale","positions":[{"description":"Vanguard is one of the world\'s largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. Vanguard is one of the world\'s largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers.","duration":"Nov 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Vanguard","title":"Brokerage Investment Professional"}],"url":"https://www.linkedin.com/company/vanguard"},{"company":"Uber","company_id":"uber-com","location":"Phoenix, Arizona Area","positions":[{"description":"- Handle sensitive situations and create positive outcomes- Help optimize processes to scale global customer support efforts- Problem resolution of escalated issues with a smile.- Investigate incidents and communicate decisions in a positive way - Handle sensitive situations and create positive outcomes- Help optimize processes to scale global customer support efforts- Problem resolution of escalated issues with a smile.- Investigate incidents and communicate decisions in a positive way","duration":"Jun 2015 Oct 2015 5 months","duration_short":"5 months","end_date":"Oct 2015","start_date":"Jun 2015","subtitle":"Uber","title":"Incident Response Team"}],"url":"https://www.linkedin.com/company/uber-com"},{"company":"Everest College Phoenix, Tempe Arizona","company_id":null,"location":"Tempe AZ","positions":[{"description":"I manage a team of Success Coaches who take a student from enrollment though graduation. We coach and advise the student weekly, on how to be a successful in their academic career. We are constantly striving to improve retention and the student experience. My team regularly leads all other teams at EUO in matrices such as grades, participation and retention. Our success represents student success and that motivates and excites us!I also served as a Director of Admissions for nearly 4 years.","duration":"Jun 2007 Apr 2015 7 years 11 months","duration_short":"7 years 11 months","end_date":"Apr 2015","start_date":"Jun 2007","subtitle":"Everest College Phoenix, Tempe Arizona","title":"Director of Student Services"}],"url":""},{"company":".","company_id":"._31","location":"Tempe","positions":[{"description":"Managing a team of 12 admissions representatives who are guiding students through the enrollment process and getting them on the path to a better life. We educate our students to make the right choice in a University. We are confident that Everest is that choice. Managing a team of 12 admissions representatives who are guiding students through the enrollment process and getting them on the path to a better life. We educate our students to make the right choice in a University. We are confident that Everest is that choice.","duration":"May 2007 Apr 2015 8 years","duration_short":"8 years","end_date":"Apr 2015","start_date":"May 2007","subtitle":".","title":"Prior, was Director of Admissions at Everest College Phoenix and Everest University"}],"url":"https://www.linkedin.com/company/._31"},{"company":"University of Phoenix","company_id":"university-of-phoenix","location":"Phoenix, Arizona Area","positions":[{"description":"I cut my teeth in the industry as an enrollment counselor at UOP. After many years in retail and banking I went back to school in more ways than one. My years of customer experience was a perfect fit for the for-profit education arena. I was never a sales person. But I relate very well with people and I sincerely loved changing lives for the better. And for the first time in 20 years I was not \\"the boss\\" for a while. I was a college student again and a counselor. It was refreshing. But I was born to be a leader.","duration":"Feb 2006 Jun 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2007","start_date":"Feb 2006","subtitle":"University of Phoenix","title":"Enrollment Counselor"}],"url":"https://www.linkedin.com/company/university-of-phoenix"},{"company":"Arizona Federal Credit Union","company_id":"arizona-federal-credit-union","location":"","positions":[{"description":"After a few years as a branch manager with Wells Fargo I was thrilled to jump from the ocean into a pond. When I interviewed at AFCU I was asked by CEO Ron Westad why I wanted to go from the much larger Wells Fargo to a small local credit union. My reply was I wanted to make a dent. I could put up huge numbers in my WF branch and not even notice on a P&L. At AFCU I could look like a hero for putting up half the numbers. But in the CU culture \\"Sales\\" is a dirty word. It is all about service. I taught my branch that the two were truly one in the same. We matched the prior years loan and new deposit numbers in our first 6 months together. We made a dent. I had a wonderful team there.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Arizona Federal Credit Union","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/arizona-federal-credit-union"}]', '["Jennifer Chase “Dan has been a wonderful person to work with. He will be an asset to any company he is a part of. ”","Wadzi Kativu “I had the pleasure of working under Dan\'s supervision for nearly 3 years at Everest. When I joined his team, I was fresh out of college and new to the field of Academic Advising. Under Dan\'s leadership, I became cultivated in areas of student services, student retention, growth and leadership. Dan pushed me and my teammates to always perform to our fullest potential. His honest and encouraging approach was a key tool in helping us maintain high performance levels in our department. Dan is an energetic leader with a passion for cultivating those around him. Working under his direction was both a pleasure and amazing growth.”"]']### Assistant: The agent's job is to connect with potential clients and provide financial advice, and today the user is reaching out to the agent because they need assistance with retirement planning.
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### Human: Agent: ['John Pasvankias', 'Accomplished sales operations professional and customer advocate with experience building relationships across multiple industries from C-level executives to end user customers.', 'Senior Director, Sales Strategy and Operations', 'Databricks', '[{"company":"Databricks","company_id":"databricks","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Databricks","title":"Senior Director, Sales Strategy"},{"description":"","duration":"Mar 2020 Nov 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2021","start_date":"Mar 2020","subtitle":"Databricks","title":"Senior Director of Sales Operations"}],"url":"https://www.linkedin.com/company/databricks"},{"company":"Adaptive Insights, a Workday company","company_id":"adaptive-planning-acquired","location":null,"positions":[{"description":"","duration":"Apr 2018 Mar 2020 2 years","duration_short":"2 years","end_date":"Mar 2020","start_date":"Apr 2018","subtitle":"Adaptive Insights, a Workday company","title":"Senior Director, Sales Strategy and Operations"},{"description":"","duration":"Jul 2016 Mar 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2018","start_date":"Jul 2016","subtitle":"Adaptive Insights","title":"Director, Sales Operations"},{"description":"","duration":"Jul 2015 Jul 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2016","start_date":"Jul 2015","subtitle":"Adaptive Insights","title":"Senior Sales Operations Manager"}],"url":"https://www.linkedin.com/company/adaptive-planning-acquired"},{"company":"Proformative","company_id":"proformative","location":null,"positions":[{"description":"","duration":"Jul 2013 Jul 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2015","start_date":"Jul 2013","subtitle":"Proformative","title":"Senior Customer Success Manager"},{"description":"","duration":"Dec 2012 Jul 2013 8 months","duration_short":"8 months","end_date":"Jul 2013","start_date":"Dec 2012","subtitle":"Proformative","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/proformative"},{"company":"Akraya Inc","company_id":"akraya-inc","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2012 Dec 2012 10 months","duration_short":"10 months","end_date":"Dec 2012","start_date":"Mar 2012","subtitle":"Akraya Inc","title":"Customer Success Specialist"}],"url":"https://www.linkedin.com/company/akraya-inc"}]', '["Tom Bogan “I wanted to recommend JP for sales operations expertise and leadership. I had the pleasure of working with JP at Adaptive Insights and then Workday post acquisition. He is a great leader and better person. His compassion and leadership of his team is extraordinary - and he has tremendous knowledge. JP is one of the hardest workers I know, entirely committed to our mission. Your organization would be fortunate to have him on your team. ”","Sean Cox “I worked with JP for over 2 years. JP and his team were incredibly dedicated, loyal and committed to their operation and impact on our business. This is a testament to the leadership that JP brought to our organization but also a commitment to see each of his employees successful on his team. There is nothing better than a leader that is made better by the investment put into their team. JP is upbeat and creative around how to manage strategic priorities alongside the needs of individual stakeholders. I greatly appreciated JP\'s partnership around scaling and evolving our Customer Success organization. It is rare when you have a cross functional partner that you trust and work well with; but it is even better when that person becomes a friend. I hope that JP and I get the opportunity to team up again in the future. ”"]']
User: ['Jennifer Atkins', 'Accomplished MARKETING professional and MANAGER of people with over 15 years of experience in field marketing and sales management in multi-channel territories. This includes managing sales reps, program management, brand development, event management, promotional campaigns, recruiting/outreach, social media networking, media planning/buying, vendor relationships, copywriting/editing, media buying, and budget management.', 'Marketing, Sales, and Manager of People', 'MarketSource Inc.', '[{"company":"MarketSource Inc.","company_id":"marketsource-inc","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Oct 2021","subtitle":"MarketSource Inc.","title":"Regional Sales Manager - HMD Nokia"},{"description":"Named DSM of the Year for 2018 and 2019.Manager of the TracFone national retail program in Phoenix, Tucson, and Las Vegas.Manages 10-20 sales associates inside of a major national retail location. Recruits, hires, trains, coaches them along with training and building relationships within the store (associates and management). Meets/exceeds monthly KPIs, including budgeted hours, coverage, staffing, and sales.","duration":"Jul 2016 Oct 2021 5 years 4 months","duration_short":"5 years 4 months","end_date":"Oct 2021","start_date":"Jul 2016","subtitle":"MarketSource Inc.","title":"District Sales Manager - TracFone Mobile"}],"url":"https://www.linkedin.com/company/marketsource-inc"},{"company":"Riviera Broadcast Group","company_id":"riviera-broadcast-group","location":"Phoenix, AZ","positions":[{"description":"Part-time radio host Part-time radio host","duration":"Feb 2003 Jan 2017 14 years","duration_short":"14 years","end_date":"Jan 2017","start_date":"Feb 2003","subtitle":"Riviera Broadcast Group","title":"On-Air Personality"}],"url":"https://www.linkedin.com/company/riviera-broadcast-group"},{"company":"Wilkes University","company_id":"wilkes-university","location":"Mesa, Arizona","positions":[{"description":"• Managed all aspects of marketing for the Arizona location, including collateral materials, event setup, merchandise, media buying, campaign creative graphics and text, brand recognition, community relations, budgets, etc.• Handled the writing, editing, and distributing of all press materials• Ran all social media accounts for the Arizona locations, including Facebook, Twitter, Linked In, WordPress, Instagram• Using demographic research, developed proper brand messaging for the audience","duration":"Sep 2014 Dec 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2015","start_date":"Sep 2014","subtitle":"Wilkes University","title":"Marketing and Public Relations Coordinator"}],"url":"https://www.linkedin.com/company/wilkes-university"},{"company":"The Little Clinic","company_id":"the-little-clinic","location":"Phoenix, AZ","positions":[{"description":"• Identifies, develops, and implements local marketing promotions and events including advertising, promotions, public relations, and sponsorship opportunities with community organizations.• Builds relationships with B2B contacts to deliver the message of the TLC value proposition and manages signed agreements• Works closely with the Fry’s division to coordinate mutually beneficial co-marketing opportunities.• Plans and coordinates marketing efforts to support new clinic openings and other clinic focused in-store events.• Works with TLC staff on clinic development tasks, and ensures they have what they need in regards to marketing materials, signage, and direction.• Participates in training of new associates in regards to marketing tasks.","duration":"Sep 2012 Aug 2014 2 years","duration_short":"2 years","end_date":"Aug 2014","start_date":"Sep 2012","subtitle":"The Little Clinic","title":"Field Marketing Manager"}],"url":"https://www.linkedin.com/company/the-little-clinic"},{"company":"USMP/Hill\'s Pet Nutrition","company_id":"usmp","location":"Phoenix, AZ","positions":[{"description":"• Hired to turn around a stagnant sales force. Recruited, trained, managed and motivated a staff of 34 Brand Ambassadors. Result: 99% execution rate and territory expansion.• Approved and analyzed 60 reports per week. Compiled weekly newsletter for staff.• Completed month end reports for the client, including a SWOT and competition analysis.• Maintained relationships with the store staff and managers for 60+ locations.• Conducted in-market visits 3-4 days per week to ensure quality, and held product training.• Completed all management duties such as payroll, scheduling, collateral ordering, and discipline.","duration":"Nov 2007 Mar 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2010","start_date":"Nov 2007","subtitle":"USMP/Hill\'s Pet Nutrition","title":"Market Manager"}],"url":"https://www.linkedin.com/company/usmp"},{"company":"Bonneville International","company_id":"bonneville-international","location":"","positions":[{"description":"Promotions coordinator for 98.7 The Peak, KTAR News and Sports. Included contesting, scheduling, staff management, equipment management, events. Promotions coordinator for 98.7 The Peak, KTAR News and Sports. Included contesting, scheduling, staff management, equipment management, events.","duration":"2005 Nov 2007 2 years","duration_short":"2 years","end_date":"Nov 2007","start_date":"2005","subtitle":"Bonneville International","title":"Marketing/Promotions Coordinator"}],"url":"https://www.linkedin.com/company/bonneville-international"}]', '["Heather Tseng (Harelik) “Jennifer is a passionate, outgoing, and driven professional who exudes personality and enthusiasm. I was consistently impressed by her tenacity and dedication to growing market share at The Little Clinic!”","Crane Davis “Jennifer was a pleasure to work with. She was dedicated and passionate about growing the business at The Little Clinic. We worked together on several projects and I enjoyed her kind and optimistic demeanor.”"]']### Assistant: The agent's job is to manage sales operations and build relationships with customers, and today the user is reaching out to the agent because they need assistance in developing a promotional campaign for their marketing program.
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### Human: Agent: ['Zach Lyons', 'I am an award-winning creative, content director and entrepreneur with 20 years of experience growing and evolving iconic brands with bold ideas, authentic storytelling and impactful content. I strive to find the humanity, connection and spark with everything I do. This mantra has guided my career in all aspects from day one. I believe you have to disrupt the status quo, inspire and be unapologetically authentic to succeed. This approach has been integral to my success working with a variety of action, lifestyle, automotive, and telco brands over the years. It is also with this mindset I have founded, and grown three successful companies, worked with Fortune 500 Brands, and creatively guided numerous projects that far exceeded goals and analytical data benchmarks. I think Roland Sands said it best while we were filming a project for a motor oil company a few years back; “Life is one big project, you gotta hit it everyday.” I now run Washed&Folded - A Production & Idea House. Washed&Folded is obsessed with all things creative and content. We concept and create visual content that doesn’t distinguish between advertising and entertainment because we believe every story is a sales pitch in one form or another. So regardless of the medium, or destination, we craft everything we touch with purpose and substance. Washed&Folded was founded on the idea that less is the “new” more. We believe the shortest path to needle-moving, goosebump-popping, award-stomping content is keeping the creative team small and the passion large. Or the put it another way… The apple pie ALWAYS tastes better when it’s made with love in mom’s kitchen.', 'Owner | Chief Creative Officer at Washed&Folded - An Award-Winning Production & Idea House', 'Washed&Folded -An Award-winning Production & Idea House', '[{"company":"Washed&Folded -An Award-winning Production & Idea House","company_id":null,"location":"Los Angeles and Orange County, California, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Washed&Folded -An Award-winning Production & Idea House","title":"Owner | Chief Creative Officer"}],"url":""},{"company":"SCS","company_id":"schieferchopshop","location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2016 Jul 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jul 2020","start_date":"Oct 2016","subtitle":"SCS","title":"Founding Partner | Chief Creative Officer"}],"url":"https://www.linkedin.com/company/schieferchopshop"},{"company":"ChopShop","company_id":"chopshop","location":"","positions":[{"description":"ChopShop is a creative production think tank. We craft ideas for commercial, television and digital destinations.Services Include:Creative - Design - Production - Post - AnimationClients Include:Boost Mobile, Zeal Optics, VANS, Harley-Davidson, O’Leary and Partners, Perry Ellis, Red Bull, Nike Swim, MagnaFlow, Royal Purple, Team One, PacSun and Virgin Mobile. ChopShop is a creative production think tank. We craft ideas for commercial, television and digital destinations.Services Include:Creative - Design - Production - Post - AnimationClients Include:Boost Mobile, Zeal Optics, VANS, Harley-Davidson, O’Leary and Partners, Perry Ellis, Red Bull, Nike Swim, MagnaFlow, Royal Purple, Team One, PacSun and Virgin Mobile.","duration":"Aug 2003 Nov 2016 13 years 4 months","duration_short":"13 years 4 months","end_date":"Nov 2016","start_date":"Aug 2003","subtitle":"ChopShop","title":"Founding Partner | Creative Director | Director"}],"url":"https://www.linkedin.com/company/chopshop"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Jul 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2003","start_date":"Jan 2000","subtitle":"Freelance","title":"Commercial Editor"}],"url":""}]', '["Don Meek “In addition to being a gifted creative talent, Zach is also an extremely thoughtful and strategic executive who takes the time to understand the big picture and develop real solutions that work. His contributions to the early success of FUEL TV were many, and he has continued to maintain a keen interest in our brand and how we can evolve to meet the needs of today\'s audience. Can\'t wait to see what he comes up with next!”","Peiti Feng “I’ve had the honor of working with Zach for over 10 years on Boost Mobile and Virgin Mobile when he was running ChopShop and SCS. As the lead of our long-standing agency partner, Zach always pushed harder and dug deeper which resulted in effective and distinguished work. Many of our award-winning campaigns would not have been possible if it were not for Zach who always brought magic in cinematic storytelling. Knowing how creatively daring Zach is, I will keep a close eye on what he does at his new venture, and I look forward to working with him again in the near future.”","Michael Anderson “I\'ve worked with a lot of creatives in my career and among them, Zach is a standout. I had the pleasure of working with him on two national ad campaigns. Coming from the client-side, Zach is the kind of creative you want leading key content creation. He\'s a careful problem solver, is easy to work with, and brings an endless flow of ideas. Most importantly, Zach has that rare ability to balance pragmatism with brilliant, boundary-pushing creative to deliver on the end-goal. He\'s keeps an eye on the details and never loses sight of the big picture. Hoping to partner again soon.”","Nick Holt “I had the pleasure of a special client/partner relationship with Zach for 13+ years while he was running ChopShop and SCS. The work we were able to execute together for the Boost Mobile & Virgin Mobile brands was extremely disruptive for the category and only possible because of the trust that we built as partners. His leadership enabled his teams time and time again to deliver amazing storytelling, advanced tech solutions, and clear/concise budgets that resulted in on the mark executions. The client agency relationship is only successful when there is clear communication on business challenges and agency partners are able to be 100% apart of the brand themselves. When given the opportunity Zach will literally poor his all into the challenge and deliver creative solutions that establish your brand as a force in the category. I’m excited to see his new venture Washed & Folded, and know the work is sure to speak for itself. ”","Eric Davis “Looking forward to see the great work from Zach\'s new venture leading Washed&Folded. hopefully we can partner on some projects down the road.”","Jake Munsey “I\'m happy to recommend Zach Lyons and ChopShop. Zach is talented, kind hearted, hard working and reliable. He\'s earned my trust and respect. I always look forward to the next time we\'ll work together. I\'m confident that if you choose to work with him you will be glad you did too.”","Jeff Werderman “Zach (and Chopshop) have totally embraced the values of our brand. He\'s skillfully created impactful brand essence videos for our company. He listens well to direction, but then comes back with material beyond our expectations. He always works with good humor even under tight deadlines. We will continue to do business with Zach (and his company) because he helps to make us successful and look good in the process.”"]']
User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to grow and evolve iconic brands with bold ideas and impactful content, and today, the agent is reaching out to the user because they need an experienced email marketing manager to drive results for their latest client project.
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### Human: Agent: ['Diane Easter', 'Experienced learning professional with expertise in design, development and evaluation of technical training solutions. Adept at balancing multiple projects and priorities with attention to detail while meeting aggressive deadlines. Provides mentoring and coaching and excels in a team environment. Excellent facilitation, project management and negotiation skills.', 'Special Education Teaching Assistant at Wheaton Warrenville South High School', 'Wheaton Warrenville South High School', '[{"company":"Wheaton Warrenville South High School","company_id":null,"location":"Wheaton, IL","positions":[{"description":"Provide job coaching assistance to special needs students in support of jobs within the school and community.","duration":"Sep 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Wheaton Warrenville South High School","title":"Special Education Teaching Assistant"}],"url":""},{"company":"Alcatel-Lucent","company_id":"nokia","location":"Naperville, IL","positions":[{"description":"• Schedule site migrations and maintenance using customer tools and data bases.• Work closely with market teams to support project milestones.• Manage adherence to fluctuating customer processes and procedures and communicate and educate market teams to ensure compliance.","duration":"Dec 2013 Aug 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2015","start_date":"Dec 2013","subtitle":"Alcatel-Lucent","title":"Project Manager"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Alcatel-Lucent","company_id":"nokia","location":"","positions":[{"description":"• Provide instructional design consultation in the design, development and evaluation of training solutions for multiple delivery mediums including instructor-led, web-based and virtual training.• Responsible for curriculum development to address both customers and internal employees\' learning needs for global audiences.• Provide managerial and consultative support to instructional designers and course developers in their creation of training solutions which includes extensive use of alternate media delivery (web-based, video and virtual) to facilitate speed and ease of access to content for global audiences.","duration":"2002 2013 11 years","duration_short":"11 years","end_date":"2013","start_date":"2002","subtitle":"Alcatel-Lucent","title":"Curriculum Manager"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Lucent Technologies","company_id":null,"location":"","positions":[{"description":"• Responsible for needs assessment, design, implementation and evaluation of training solutions to support closure of the skill development gaps of the worldwide wireless engineers.• Provided leadership for the assessment, development, facilitation and evaluation of customized deployment of seminars and training for international audiences. Managed on-site projects throughout the United States, China, the Netherlands and Brazil and managed virtual projects for India and Mexico.• Facilitated international virtual sessions utilizing various web conferencing platforms on bi-monthly basis.","duration":"1995 2002 7 years","duration_short":"7 years","end_date":"2002","start_date":"1995","subtitle":"Lucent Technologies","title":"Performance Support Manager"}],"url":""},{"company":"AT&T Network Systems","company_id":null,"location":"","positions":[{"description":"• Consulted with internal customers to improve employee development and training processes and opportunities within the business unit.• Coordinated, trained and supported the facilitator network for the upward feedback process.• Coordinated the implementation and evaluation of a 10,000-employee business unit strategy for Employee Development processes (included both Career Development and Performance Management).• Managed New Employee Training Program (training courses, on-the-job projects, department mentoring) for recent college graduates; up to 40 participants/cycle with 3 cycles/year.","duration":"1989 1995 6 years","duration_short":"6 years","end_date":"1995","start_date":"1989","subtitle":"AT&T Network Systems","title":"Senior Training Specialist"}],"url":""},{"company":"AT&T Technologies","company_id":null,"location":"","positions":[{"description":"• Provided leadership for course development and maintenance projects in a technical training curriculum.• Coordinated the analysis, design, development, implementation and evaluation of instructional materials for internal employees and external AT&T customers.• Regularly exceeded demanding development deadlines with high quality output.","duration":"1985 1989 4 years","duration_short":"4 years","end_date":"1989","start_date":"1985","subtitle":"AT&T Technologies","title":"Product Training Supervisor"}],"url":""},{"company":"GTE Communications Systems","company_id":null,"location":"Northlake, IL","positions":[{"description":"• Designed and developed instructional materials used to train personnel on digital central office and PBX equipment.• Analyzed training needs of target population, identified and organized skills/knowledge to be taught and developed quality instructor and student materials.• Researched technical documentation and consulted with subject matter experts.","duration":"1983 1985 2 years","duration_short":"2 years","end_date":"1985","start_date":"1983","subtitle":"GTE Communications Systems","title":"Training Analyst"}],"url":""}]', '["“As an instructional design colleague who has worked with Diane Easter for more than 10 years, I, without hesitation, attest to her skills as an education and learning professional. Diane exhibits solid understanding and skill in the areas of instructional design and curriculum development and coordination. She demonstrates strong interpersonal skills that enable her to effectively communicate with a variety of stakeholders, including subject matter experts (SMEs), other course developers, and instructors. This strength assures that the courses she is developing include content that is accurate and on-target with the needs of the students, and that the projects she is managing are kept on schedule. As a peer I have always valued Diane’s willingness to share ideas and professional feedback with me and other teammates. Her contributions are of great benefit to me and other colleagues, as her insight helps to improve the quality of the project. I have always welcomed being included in projects that included Diane, as I knew I could rely on her knowledge and skill, her willingness to collaborate with peers, and her desire and ability to complete a quality project in the designated time frame.”","“I have worked with Diane for more than 10 years in various work groups and on special projects. She has an excellent understanding of training, from the design of a single learning task to the planning of a full curriculum. Diane’s collaborative nature is one of her greatest assets. The ability to form or integrate into a group to accomplish its goals is a critical skill. Whether it’s a customer or a peer group, a group that works together for an hour or for years, Diane has an awesome ability to become part of a team as a leader, coach or supporting member. I am always happy to hear that Diane will part of a project! ”"]']
User: ['Jim Pond', 'Credit Unions, Banks, Associations, Medical & Dental Groups, Small BusinessesLearn more here: https://www.jamesandmatthew.com', 'Advertising & Branding & Better Results', 'James & Matthew', '[{"company":"James & Matthew","company_id":"jamesandmatthew","industry":"Marketing Services","location":"Shirley, MA","positions":[{"description":"When you work with us, we\'ll only do what\'s right for your needs, goals, and objectives. That could mean acting as your full-service creative and media department or simply consulting on a brand refresh. No matter what you need, we\'ll create a customized process and provide a better, unrivaled client service experience. When you work with us, we\'ll only do what\'s right for your needs, goals, and objectives. That could mean acting as your full-service creative and media department or simply consulting on a brand refresh. No matter what you need, we\'ll create a customized process and provide a better, unrivaled client service experience.","duration":"Jul 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Jul 2007","subtitle":"James & Matthew","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/jamesandmatthew"}]', '["Jenny Armistead, CDMP, PCM “I have had the extremely fortunate opportunity to work with Jim as a client of James & Matthew for over five years and over three different organizations. I can honestly say that I would not have been such a loyal client and true advocate for James & Matthew if it weren\'t for the relationship I have with Jim. Not only is he super fun to work with but he also knows his stuff. Jim doesn\'t make you feel just like a client but a friend. He is always willing to help solve any business challenges you might face and is 100% results driven. ”","Joli Hensley “Working with Jim and the J&M crew is great. You’re often left feeling like you’re their only customer, as the service is personable, timely, and sometimes includes, a great deal of humor. They listen, take feedback, and do their best to form true partnerships. I value the relationships we’ve built, and would recommend them as your agency. ”","Peter Levitan “Here is a secret. Very few advertising guys know how to create brand differentiation and value for their clients. Jim thrives on this. You can really see him in action when it comes to the very staid and somewhat invisible credit union category. His work helps his clients to stand out -- but more importantly, it drives business.”","Jill Bulgrien-Stuart, MBA, PHR, SHRM-CP “With all of the employment ads out there, the ability to create an employment ad that sets your organization apart is key to attracting top talent. I have utilized James and Matthew + Company to create employment ads for that are fun, super creative and outside the box. Their employment ads generate excitement from applicants and result in more quality applicants. Our Marketing Ninja ad was a great success! James and Matthew + Company really put fun and excitement into the recruiting process!”","Paul DiGeronimo “Jim and Matt have been an integral part of developing a comprehensive plan for marketing the multiple locations that Geronimo Properties has under management. Their unique ability to creatively solve varied business challenges has contributed greatly to Geronimo Properties\' success.”","Dave Aronson “Jim\'s group has helped CPP to offer our client\'s expanded marketing services including mobile websites, QR landing pages and overall branding strategies. I can honestly say that Jim has made our company much more technologically proficient. His ability to quickly assess the situation and to present a meaningful solution allows us to bring greater value to our Print Management Clients.”","Dick Quinlan “In the two years that I have known and worked with Jim I have found him to be very knowledgable, passionate and committed to his business. He is, at all times, focused on the best interests of his customers and finding unique and effective ways to help his clients grow their business. I have found his honesty, forthrightness and drive refreshing. We have some of the same clients/members and I have never heard a complaint and would recommend Jim to anyone looking to improve their marketing strategy.”"]']### Assistant: The agent's job is to provide consulting services in advertising and branding, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a brand refresh project for the user's credit union.
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### Human: Agent: ['Linda Rowell', 'Clearance: Active Public Trust from the Department of Veterans Affairs, T4 Secret. A highly organized and detailed oriented, Information Systems professional with over 20 years of thorough and skillful technical and project management skills; able to grow positive relationships with colleagues at all organizational levels. Motivated, self-starter and a team player with excellent analytical and problem solving skills as well as strong written and oral communication skills. Dedicated and focused, able to prioritize and complete multiple tasks simultaneously and follow through to achieve project goals. Quickly absorb technical content. Network Administration (Novell Netware 3.12, 4.11) / Computer Technician (DOS, Windows 2K)', 'Software Development Manager at Halfaker & Associates', 'Halfaker and Associates, LLC', '[{"company":"Halfaker and Associates, LLC","company_id":"halfaker-and-associates-llc","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Halfaker and Associates, LLC","title":"Software Development Manager"},{"description":"","duration":"Aug 2019 Oct 2019 3 months","duration_short":"3 months","end_date":"Oct 2019","start_date":"Aug 2019","subtitle":"Halfaker and Associates, LLC","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/halfaker-and-associates-llc"},{"company":"A Square Group (ASG)","company_id":"a-square-group","location":"Melbourne, Florida","positions":[{"description":"Act as a primary business interface to the Department of Veteran Affairs\' Community Care System Enhancement (CCSE) project, specifically the Community Care Electronic Data Interchange (CCEDI) program. Gather business requirements for Community Care systems such as Authorizations and Eligibility Tool (AET), EDI Web Viewer (EWV), EDI Gateway (5010 server), and the Enterprise Program Reporting System (EPRS).Provide analytical expertise towards the design and development of software deployment and installation procedures, user guides, briefings, network and workflow flowchart diagrams and formulas for statistical analysis.• Act as a primary business interface to the Veterans Affairs, Business Office for the design and development of the Claims Processing and Eligibility system modernization in a Java environment within an Agile framework. • Participate in sprint planning, backlog grooming, and facilitate requirements elaboration meetings to successfully provide user stories in Rational or Rally for the development team to reference when designing the mumps or java-based code for backend and front-end development of end-user systems.• Manage artifacts, user stories, and acceptance criteria in the Rational (Requirements Management) and (Configuration Management) environments.• Interface with developers, testers, VA business office, OI&T, third party customers, and leadership team during Agile builds / releases.Key Achievements:• Collaborate with Veterans Affairs to produce a gap analysis to mitigate risk of unknown requirements.• Migrate 11,300 test requirements to MS Excel spreadsheet format for upload to Rational using macros and vba code, saving the Veterans Affairs over 320-man hours.","duration":"May 2018 Aug 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2019","start_date":"May 2018","subtitle":"A Square Group (ASG)","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/a-square-group"},{"company":"Siemens Corporation, Functional Shared Services","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Human Resources - 1/2016 to 9/2017Data analysis for the employee data management department. Compose technical procedures for the processing team using the Oracle Fusion, Case and Order C-Ontact web applications. Manage SharePoint site for EDM and organize SharePoint for the Performance and Reporting department. Support data entry and audits of employee changes in personnel records.Database AdminIT Management - 11/2010 to 1/2016• Provide primary customer support for functional and technical issues with web-based travel and expense reimbursement application (EZX) – Siemens built• Coordinate and conduct customer training on the EZX system• Work with IT to ensure timely resolution of system problems, perform troubleshooting and corrective action.• Evaluate business requirements and compose change requests for development, testing, and implementation within the expense reporting web-based application.• Work with Siemens customer’s management to gather data requirements for implementation of and transition from existing reporting processes and/or systems to the EZX system.• Communicate system enhancements, updates, and policy changes to end-users• Maintain error logs management, configuration, and operations processes.• Monitor interfaces with Human Resources, credit card companies, and payment systems (SAP).• Team lead of Tier 1 and 2 customer service team of 7 agents in Bangalore, India supporting > 2,500 cases per month for 42,000 travelers globally.• Develop KPI metrics and present to key customer contacts monthly and internal VPs quarterly.• Lead process improvement initiatives for expense reporting operations.","duration":"Nov 2010 Jan 2018 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jan 2018","start_date":"Nov 2010","subtitle":"Siemens Corporation, Functional Shared Services","title":"Business Analyst"}],"url":""},{"company":"Spherion","company_id":"spherion","location":"Orlando, Florida","positions":[{"description":"• Reviewed and approved SRM carts on a daily basis. Create purchase orders in SAP and e-Mail to suppliers. Ensure that all purchase order requisitions (POR’s) (new and revised) are signed at the proper signature level and are filled out correctly.• Reconciled invoice problems in Ez-Suite. • Reviewed and analyzed requisitions for domestic and international purchases.• Performed all functions as the operational buyer for the US-based Healthcare Diagnostics facilities including the successful interface with shoppers, accounting, vendors, and management utilizing SAP, SRM, and EZ Suite applications.• Backup to team lead and other specialists in their absence by also performing their buyer functions for New York ,Delaware, and Illinois facilities.• Trained personnel in India to take over the roles of buyer to New York, Massachusetts, and Illinois.","duration":"Nov 2009 Oct 2010 1 year","duration_short":"1 year","end_date":"Oct 2010","start_date":"Nov 2009","subtitle":"Spherion","title":"Procurement Specialist, Global Shared Services, Siemens Healthcare, Diagnostics Division"}],"url":"https://www.linkedin.com/company/spherion"},{"company":"GeoLogics Corporation","company_id":"geologics-corporation","location":"Houston, Tx","positions":[{"description":"Project management for transition and retirement of Space Shuttle Program - Orbiter Project Office. Strategic management and integration of Orbiter requirements, deliverables, property disposition, records disposition, project management plans, schedules, business contracts, budget management, and out-briefings on and off site. Database composition and analytical management. Oversight of sub-team criteria, basis and support. Sub-contractor oversight at Palmdale, CA - USAF, Plant 42, Site 1, North.","duration":"Jan 2007 Nov 2007 11 months","duration_short":"11 months","end_date":"Nov 2007","start_date":"Jan 2007","subtitle":"GeoLogics Corporation","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/geologics-corporation"},{"company":"Providence Saint Joseph Medical Center","company_id":null,"location":"Burbank, CA","positions":[{"description":"• Perform budget analysis of Oncology Services build of state-of-the-art cancer center• Analyze information systems platforms and software criteria with physicians, technicians, and nursing staff• Track contracts and purchases of all equipment for the new center including interface with suppliers.• Create MS PowerPoint briefings for scorecard presentations, center build status• Perform data mining for Clinical Research industry safety reports.• Build database for mailings and automated mail-merges for mass-mailings.• Perform patient appointment scheduling for the Santa Clarita office.• Perform calendar management for Oncology Service Area Director• Make travel arrangement for Oncology Services team• Perform Administrative supervisor duties for team of three administrative support personnel – team meetings, time management","duration":"Jan 2006 Jan 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2007","start_date":"Jan 2006","subtitle":"Providence Saint Joseph Medical Center","title":"Program Analyst"}],"url":""},{"company":"United Space Alliance","company_id":"united-space-alliance","location":"Kennedy Space Center, Cape Canaveral, FL","positions":[{"description":"Site integration and analytical support for Space Shuttle Orbiter major modifications; Project leader for standardizing processes for hardware review and Program Review management presentations; database development; web-site curator; process improvement lead; metrics development. Provide computer systems and COTS software and hardware on-site technical support. analysis, troubleshooting, deployment, and repair in the field, on and off campus. provide custodianship and Information Technology Representation maintaining equipment databases for directorate.","duration":"Mar 1998 Jan 2006 7 years 11 months","duration_short":"7 years 11 months","end_date":"Jan 2006","start_date":"Mar 1998","subtitle":"United Space Alliance","title":"Computer Science Staff I/I/iII ; Technical Staff I / II"}],"url":"https://www.linkedin.com/company/united-space-alliance"},{"company":"Magic Valley Regional Medical Center","company_id":null,"location":"Twin Falls, ID","positions":[{"description":"MIS Operations - Network administration of LAN / WAN environment supporting / maintaining over 300 network nodes, troubleshooting and analysis (including a combination of servers, operating systems, storage devices, hubs and switches, and end- user equipment). Carried out technical, non-routine installation and maintenance of network hardware and software. Managed help desk personnel and provided computer technician level 2 end-user support in the field and at the help desk. Developed training procedures as well as conducted training for operating systems, flow charting, and Microsoft Office for end-users. Evaluate technology needs, negotiate with vendors, maintain licensing for the enterprise. Maintained training room equipment. Maintain backup servers and process moving data to offsite storage vaults.","duration":"Feb 1991 Feb 1998 7 years 1 month","duration_short":"7 years 1 month","end_date":"Feb 1998","start_date":"Feb 1991","subtitle":"Magic Valley Regional Medical Center","title":"Network Administrator"}],"url":""}]', '["Chittaranjan Desai “Linda is very detail oriented and committed employee. I had the pleasure of having her in my team. She thinks out of the box and has always kept the interests of the company about her personal aspirations. Her analysis skills have never failed to impress me.”","George Brittingham “Linda is a consummate professional. Hard working and dependable, Linda always goes above and beyond to make sure her project and her team has what it needs to succeed. With no ask too great and no detail missed, Linda achieved acclaimed success within her program, receiving verbal and public accolades from our customer, the Department of Veterans Affairs. It was an honor and a pleasure to have worked with Linda. The world is made a better place with her in it.”"]']
User: ['Daniel Barychev', 'Software Engineer at Microsoft on the Power Automate TeamCarnegie Mellon University Class of 2020Former Intern at IBM and freelance developer from PhiladelphiaCheck out my personal website at www.danbarychev.com', 'Software Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"Bellevue, Washington, United States","positions":[{"description":"Power Automate Team","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Laurie Heller “Daniel has been an excellent technical mentor to my son, a middle-school student. Starting in fall of 2019 he met weekly with my son. They have primarily been working with 3d modeling in Maya (for animation) but Daniel has also helped with other occasional computer programming questions. He has been highly knowledgeable, very patient, and extremely reliable. He seems to come with a flexible \'lesson plan\' in his head each time, too. Highly recommended!”","Max Reed “We were very lucky to have Daniel on board as BACelet’s Lead Software Developer this summer. Daniel created our initial iOS app that successfully connected to our hardware device via Bluetooth and was highly sufficient for user testing. In addition to bluetooth connection and beautiful UI, Daniel implemented an in-app messaging system, live friends feed, and other BACelet specific features such as a drink calculator and time-until-sober indicator. I was extremely impressed by Daniel’s work ethic, organization, communication skills, and ability to figure out any obstacle he wasn’t familiar with. Daniel was a tremendous asset not only as a strong Software Developer, but as a committed team player. I look forward to working with Daniel in the future and can’t wait to see what he does next!”"]']### Assistant: The agent's job is to manage software development projects, and today, the agent is reaching out to the user because they need assistance with a technical issue related to the Power Automate Team at Microsoft.
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### Human: Agent: ['Louis S.', '24+ years of professional IT experience working with businesses within the United States. ComSolutions, was created to provide business and government agencies the opportunity to adapt to high-quality solutions with the most advanced technologies available ComSolutions specializes in cyber security analysis, business class IT support and government contracts. VoIP Telecommunications, data analytics, website creation and design. SEO implementation, organic SEO and AdWord campaigns. Cloud Consulting utilizing HAAS (Hardware as a Service), SAAS (Software as a service), PAAS (Platform as a service) and SDN (Software-defined networking). Competitive and logical analysis of internal IT Infrastructure and security auditing. Providing a focus on positive business development. Concierge client management with quantifiable results. Web and Mobile Application Project and Concept Planning and High Level Architecture.', 'Executive Director Of Technology at ComSolutions, Inc.', 'ComSolutions-Technical Services', '[{"company":"ComSolutions-Technical Services","company_id":"computer-network-consultants-llc-","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"ComSolutions, Inc. delivers proactive Managed IT Services to all businesses utilizing our fixed-Rate IT Services. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.Our relationship begins with evaluating your current state of technology, including virtual infrastructure, hardware, line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.","duration":"May 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"May 2017","subtitle":"ComSolutions-Technical Services","title":"Executive Director Of Technology"},{"description":"My goal for CNC is to set the strategy and vision for our company, while working closely with our management team and employees. Identify which markets the company will enter into and analyze market trends to maintain a culture that is CNC. Work with our clients to identify advanced technology and products that will help them differentiate their business in a constantly evolving market place. Client satisfaction is our top priority.","duration":"Jun 1997 Jun 2017 20 years 1 month","duration_short":"20 years 1 month","end_date":"Jun 2017","start_date":"Jun 1997","subtitle":"Computer Network Consultants, LLC.","title":"CEO"}],"url":"https://www.linkedin.com/company/computer-network-consultants-llc-"}]', '["Dustin Berthelot “Louis has constructed a top-tier organization with a very competent and responsive team ready to assist in our IT requirements and advice. He and his staff have been an integral piece in our success throughout the years enabling our company to operate in the most efficient manner and we at Nord-Sud are very satisfied to have him and his staff at CNC as a part of our team.”","Parker Parker “My current employer, and confidant, Louis has brought CNC from a couple clients to hundreds, by bringing tailored information technology services, with superior customer service, to New Orleans businesses.”","LinkedIn User “My associate was using Louis for several years before we merged our offices in 2007. Since, I have been using Louis for my IT work. I have consulted Louis on numerous technology initiatives including: Outlook Exchange Hosting, Secure Email Technology, Voice Over Internet Protocol (VoIP), and cloud based computing. Incorporating these newer technology solutions means when our computers are down, we are not working. These are the times we count on Louis\'s company the most, he is always able to deliver a competent tech on a timely basis to help us through the crisis. I highly recommend Louis to anyone looking for a dependable, reliable IT support.”"]']
User: ['Justin Zimmer', 'DevOps Engineer • Solutions Architect • Cloud Engineer • Cloud Architect • DevOps EvangelistIaC • Continuous Integration • Agile Oriented • Systems Thinking • Growth MindsetClears Obstacles • Increases Flow • Understands the System • Helps the Business WinMachine Learning • Telephony • Voice Analytics • Infrastructure • Technology Leadership', 'Guy Who Figures Things Out: DevOps, Solutions Architect, Cloud, Telephony, WebRTC Video', 'AVATOUR', '[{"company":"AVATOUR","company_id":"avatour","industry":"Information Technology and Services","location":"United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"AVATOUR","title":"Sr. DevOps Architect"}],"url":"https://www.linkedin.com/company/avatour"},{"company":"Zimmer Services Inc.","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Zimmer Services Inc.","title":"Independent Consultant"}],"url":""},{"company":"StarScribes Collaboration Universe","company_id":"starscribes-collaboration-universe","location":"The Internet","positions":[{"description":"StarScribes is a collaboration of science fiction writers dedicated to providing serial science fiction online. Developing an open universe to allow diverse voices express their take on the characters and situations created within the StarScribes Collaboration Universe StarScribes is a collaboration of science fiction writers dedicated to providing serial science fiction online. Developing an open universe to allow diverse voices express their take on the characters and situations created within the StarScribes Collaboration Universe","duration":"Oct 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Oct 2012","subtitle":"StarScribes Collaboration Universe","title":"Founding Collaborator"}],"url":"https://www.linkedin.com/company/starscribes-collaboration-universe"},{"company":"Healthcare IT Leaders","company_id":"healthcare-it-leaders","location":"United States","positions":[{"description":"Assess existing Architecture for fitness with current business requirementsDevelop strategies for achieving high availability and disaster recovery levels commensurate with business needsEvaluate off-the-shelf platforms for integration Assess existing Architecture for fitness with current business requirementsDevelop strategies for achieving high availability and disaster recovery levels commensurate with business needsEvaluate off-the-shelf platforms for integration","duration":"Jul 2020 Jan 2021 7 months","duration_short":"7 months","end_date":"Jan 2021","start_date":"Jul 2020","subtitle":"Healthcare IT Leaders","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/healthcare-it-leaders"},{"company":"GlobalMed Telemedicine","company_id":"globalmed-telemedicine","location":null,"positions":[{"description":"Telehealth brings together a host of emerging technologies and demands of these solutions the highest levels of reliability, safety, and security all defined by some of the most stringent regulations. Systems of software work, delivery, and operations for telehealth must then facilitate the best implementation of these principles through the practices of continuous integration, continuous compliance, continuous delivery and most of all continuous improvement. GlobalMed is at the forefront of building our products and services using these practices within the compliance friendly environment of Microsoft Azure cloud services.","duration":"Sep 2019 Jun 2020 10 months","duration_short":"10 months","end_date":"Jun 2020","start_date":"Sep 2019","subtitle":"GlobalMed Telemedicine","title":"Director of DevOps"},{"description":"eNcounter Communication Services is closing the distance between patient and provider by building a global telemedicine network. With a comprehensive API and a suite of integration libraries, eCS enables telemedicine capabilities in EHR systems and provider web-sites.","duration":"Mar 2019 Sep 2019 7 months","duration_short":"7 months","end_date":"Sep 2019","start_date":"Mar 2019","subtitle":"GlobalMed Telemedicine","title":"Director Of eNcounter Communication Services"},{"description":"GlobalMed is the premiere provider of telemedicine software and equipment for over 55countries across the globe, and is the exclusive provider of telemedicine products to the VA andthe White House. As the Sr. DevOps and Telecommunications Engineer it was my job to developSIP integrations for their eNcounter suite of TeleMedicine products as well as architect a cloudnative, SIP based video conferencing platform to provide innovative telemedicine services to thebroader market.● Assumed control of an HL7 FHIR based RESTful API project, documented and diagrammedthe necessary webhook integration workflows and guided a successful deployment into UATand then production environments, saving a high-dollar contract with a client in Argentina.● Rapidly prototyped a PSTN Interop for WebRTC to PSTN call feature in the eNcounterproduct.● Rapidly prototyped a SIP video conference integration to solve a long time inability tointegrate with standard SIP based video conferencing hardware such as the Cisco SX20system.● Created top-level SIP network designs and user stories to migrate the eNcounter productfrom a proprietary and inflexible WebRTC signaling protocol into a cloud native SaaS videoconferencing solution.","duration":"Sep 2018 Mar 2019 7 months","duration_short":"7 months","end_date":"Mar 2019","start_date":"Sep 2018","subtitle":"GlobalMed Telemedicine","title":"SR. DevOps and Telecommunications Engineer"}],"url":"https://www.linkedin.com/company/globalmed-telemedicine"},{"company":"LeaseHawk","company_id":"leasehawk","location":"Scottsdale, Az","positions":[{"description":"LeaseHawk delivers call tracking services and data analysis to the multi-tenant housing industry. As a DevOps Engineer, I managed the AWS infrastructure and operations engineering for the Dev team by providing them tools for painless self-deployment.● Improved workflow by 20% by introducing continuous integration with Jenkins, Slack commands, an AWS API Gateway and simple Python Lambda scripts to control builds and deployments.● Saved an average of $50k/year on cloud services costs through AWS EC2 and RDS reservations based on projected usage.● Created an opportunity to save an upwards of $500k/year by establishing a POC for automating a manual call scoring process using transcription and machine learning models.● Designed serverless architecture for implementing the above conversational analytics.● Reduced development costs by hundreds of dollars a year by reorganizing Visual Studio licenses under the Azure AD platform● Reduced TFS Costs by $3k by migrating a hosted TFS 2013 instance to VSTS● Generated unprecedented customer interest by building a POC interface and dashboards for BI.","duration":"Apr 2017 Sep 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2018","start_date":"Apr 2017","subtitle":"LeaseHawk","title":"DevOps Engineer"}],"url":"https://www.linkedin.com/company/leasehawk"},{"company":"VTCSecure LLC","company_id":"vtcsecure","location":"Clearwater, FL (Remote)","positions":[{"description":"VTCSecure develops technology and software for hearing and other impairments. As a DevOps Engineer, it was my role to develop these services and build integration and deployment strategies for the broader communications infrastructure.● Increased market relevance by building a selective forwarding unit and specialized video conference interface for sign-language conversations.● Added functionality by building an SMS to SIP gateway into the Kamailio SIP Server.● Added functionality by integrating mobile push notifications into the Kamailio SIP Server.● Improved compatibility by enabling full protocol translation for UDP, TCP and TLS along with SDP translations for SDES and various other secure streaming protocols.● Achieved deployment flexibility by building all projects in Docker.● Gained visibility into the platform by building a fully configurable monitoring service in Elixir with integrated Erlang SIP Stack for scriptable SIP dialog testing and alerting through PagerDuty API integration.","duration":"Apr 2016 Mar 2017 1 year","duration_short":"1 year","end_date":"Mar 2017","start_date":"Apr 2016","subtitle":"VTCSecure LLC","title":"DevOps Engineer"}],"url":"https://www.linkedin.com/company/vtcsecure"},{"company":"LeaseHawk","company_id":"leasehawk","location":"Scottsdale, Arizona","positions":[{"description":"As a DevOps Engineer for LeaseHawk, I managed the AWS services and underlying Linux instances for the legacy call tracking software suite and provided insight and engineering into the design and implementation of the next generation call tracking platform.● Reduced customer refunds by $20k/year by building a SPAM over Internet Telephony platform using Java, Asterisk, and custom C modules that prevented traffic pumping schemesfrom attacking our inventory of 20k toll-free numbers.● Increased marketability of the LeaseHawk CRM by 20% by building a WebRTC gateway in Kamailio to allow for deployment as a desktop Chrome App with direct inbound/outbound calling capabilities.● Improved Legacy to New Platform migration time by hours by building Python utility scriptsto route phone numbers between systems en masse.● Enabled developer self-management of environments through a NodeJs GUI with AWS API integration for EC2 instance control and integration with Cron for managing environment schedules.","duration":"Jun 2014 Mar 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2016","start_date":"Jun 2014","subtitle":"LeaseHawk","title":"DevOps Engineer"}],"url":"https://www.linkedin.com/company/leasehawk"},{"company":"Telereach Inc","company_id":"telereach-inc","location":"Mesa, Az","positions":[{"description":"TeleReach provides call center and campaign services to the newspaper industry. After TeleReach purchased UniCore in 2013, I served as the Call Center Engineer and handed all aspects of internal support, report building, development and help desk for three call centers across the US.● Saved call center managers hours of labor in generating customer specific reports.● Won contracts by providing the technical expertise necessary to build custom integrations. TeleReach provides call center and campaign services to the newspaper industry. After TeleReach purchased UniCore in 2013, I served as the Call Center Engineer and handed all aspects of internal support, report building, development and help desk for three call centers across the US.● Saved call center managers hours of labor in generating customer specific reports.● Won contracts by providing the technical expertise necessary to build custom integrations.","duration":"Nov 2013 Jun 2014 8 months","duration_short":"8 months","end_date":"Jun 2014","start_date":"Nov 2013","subtitle":"Telereach Inc","title":"Call Center Engineer"}],"url":"https://www.linkedin.com/company/telereach-inc"},{"company":"UniCore Technologies","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"UniCore provided hosted and on-premise call center software to the low-end call center market. As the Technical Partner, it was my responsibility to manage the data center, network, and telephony infrastructure for our hosted customers as well as provide installation and systems engineering services for our on-premise customers.● Increased billing efficiency by 75% by consolidating carrier CDRs into single OpenSIPs based billing system. UniCore provided hosted and on-premise call center software to the low-end call center market. As the Technical Partner, it was my responsibility to manage the data center, network, and telephony infrastructure for our hosted customers as well as provide installation and systems engineering services for our on-premise customers.● Increased billing efficiency by 75% by consolidating carrier CDRs into single OpenSIPs based billing system.","duration":"Jun 2010 Nov 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Nov 2013","start_date":"Jun 2010","subtitle":"UniCore Technologies","title":"Co-Founder/Technical Partner"}],"url":""},{"company":"Noble Systems","company_id":"noble-systems","location":"","positions":[{"description":"Noble Systems provides enterprise call center solutions to a variety of industries. After Noble Systems purchased TouchStar Software, I served as an on-site implementations and support engineer for customers using the new, Asterisk based, SIPhony call center platform.● Provided off-site developers hands-on troubleshooting of issues for the new platform. Noble Systems provides enterprise call center solutions to a variety of industries. After Noble Systems purchased TouchStar Software, I served as an on-site implementations and support engineer for customers using the new, Asterisk based, SIPhony call center platform.● Provided off-site developers hands-on troubleshooting of issues for the new platform.","duration":"Sep 2009 Jun 2010 10 months","duration_short":"10 months","end_date":"Jun 2010","start_date":"Sep 2009","subtitle":"Noble Systems","title":"Implementations/Support Engineer"}],"url":"https://www.linkedin.com/company/noble-systems"},{"company":"Touchstar Software Corp","company_id":"touchstar-software-corp","location":"Mesa, Arizona","positions":[{"description":"TouchStar Software provided enterprise call center solutions to a variety of industries. After TouchStar Software purchased DataTel, I served as a Network Administrator and Support engineer for the DataTel Hosted platform as well as a solutions engineer for other TouchStar installations that required VoIP and general Telephony expertise.● Saved a contract in danger of being cancelled by providing a channel bank integration and implementation assistance to an ongoing installation.● Resolved a SIP UAC NAT traversal issue with a large SIP call center customer by building anOpenSIPS Registrar solution with RTPProxy for efficient media passthrough, bypassing the problematic SonicWall.","duration":"Oct 2007 Nov 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2009","start_date":"Oct 2007","subtitle":"Touchstar Software Corp","title":"Hosted Support Engineer"}],"url":"https://www.linkedin.com/company/touchstar-software-corp"},{"company":"GSM Software dba Data-Tel Info Solutions","company_id":null,"location":"Mesa, Arizona","positions":[{"description":"DataTel Info Solutions delivered inbound/outbound dialer technology to the low-end call center industry. DataTel was my first job in IT. I grew along with the company, and wore many hats thatgave me a very broad view of IT from programming to systems design to documentation and marketing. Through this journey and thanks to every customer I helped along the way, I grew myspecial ability to work through every problem I encounter because there was usually a flight home on the line if I failed. This gave me confidence in my ability to come out on the other side of any roadblock and turned me into the expert technologist that I am today.","duration":"Apr 1998 Oct 2007 9 years 7 months","duration_short":"9 years 7 months","end_date":"Oct 2007","start_date":"Apr 1998","subtitle":"GSM Software dba Data-Tel Info Solutions","title":"Special Projects Coordinator/Hosted Services Administrator/Support Engineer"}],"url":""}]', '["Teri Fremling “I have had the privilege of working with Justin for over 8 years, he comes HIGHLY recommended, no issue to big for him to handle. He is detailed and consciences and will not rest until computer/network/software issues are fixed, truly an amazing individual with so many great qualities.”","LinkedIn User “Justin is an invaluable resource when dealing with call center predictive dialing and large database solutions. Justin has gone beyond the requirements of his job and responded consistently to help our company when we faced downtime. His technical knowledge has corrected crippling system problems within tight time constraints. He has my highest recommendation.”"]']### Assistant: The agent's job is to provide business class IT support and government contracts, and today, the agent is reaching out to the user because they need assistance in developing a telephony solution for their current project.
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### Human: Agent: ['Salomé Thorson', 'Force for transition away from monotonic cadence!Scrum Master for several Multiphysics development teams realizing exceptional agility in the national interest. Support and enable high performing agile software development by improving group collaboration, process efficiencies and overall team health.Over 15 years of expertise driving workforce adoption and behavior change of enterprise deployments for IT software initiatives and the design and delivery of technical and soft-skills training programs. Reputation as a catalyst to foster collaboration, big-picture thinking and agile execution within project teams. Spanish fluency (speak/read/write). Primary industries: National Security, Energy, IT project management, Training & Development, Career DevelopmentSkill Development\uf0a7 Advanced - Certified Scrum Master - Scrum Alliance - Dec 2020\uf0a7 Certified Scrum Master - ScrumAlliance - Dec 2018\uf0a7 CPDEP for Change - Chevron - Oct 2013\uf0a7 Applied Behavior Science (ABS) - Chevron - Oct 2013', 'Senior Member Technical Staff at Sandia National Laboratories', 'Sandia National Laboratories', '[{"company":"Sandia National Laboratories","company_id":"sandia-national-laboratories","industry":"Defense & Space","location":"Albuquerque, New Mexico Area","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Sandia National Laboratories","title":"Senior Member of Technical Staff"}],"url":"https://www.linkedin.com/company/sandia-national-laboratories"},{"company":"Chevron","company_id":"chevron","location":null,"positions":[{"description":"","duration":"Sep 2014 Jun 2019 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2019","start_date":"Sep 2014","subtitle":"Chevron","title":"Behavior Change Manager (contract via S3)"},{"description":"","duration":"Feb 2013 Aug 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2014","start_date":"Feb 2013","subtitle":"Chevron","title":"Behavior Change Manager (contract via RGP)"},{"description":"","duration":"Oct 2011 Jan 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2013","start_date":"Oct 2011","subtitle":"Chevron","title":"Behavior Change Manager (contract via AIC)"}],"url":"https://www.linkedin.com/company/chevron"},{"company":"Salomé Thorson Consulting","company_id":null,"location":"http://salomethorson.com/","positions":[{"description":"","duration":"Apr 2009 Apr 2019 10 years 1 month","duration_short":"10 years 1 month","end_date":"Apr 2019","start_date":"Apr 2009","subtitle":"Salomé Thorson Consulting","title":"Principal"}],"url":""},{"company":"NUMMI ReEmployment Center","company_id":"nummi-re-employment-center","location":"","positions":[{"description":"","duration":"Jul 2010 Oct 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2011","start_date":"Jul 2010","subtitle":"NUMMI ReEmployment Center","title":"Workshop Facilitator"}],"url":"https://www.linkedin.com/company/nummi-re-employment-center"},{"company":"Upwardly Mobile, UpMo","company_id":"upmo","location":"","positions":[{"description":"","duration":"Jul 2009 Apr 2010 10 months","duration_short":"10 months","end_date":"Apr 2010","start_date":"Jul 2009","subtitle":"Upwardly Mobile, UpMo","title":"Senior Business Development Consultant/ Acting Customer Success Manager"}],"url":"https://www.linkedin.com/company/upmo"},{"company":"Lee Hecht Harrison","company_id":"lee-hecht-harrison","location":"","positions":[{"description":"","duration":"Apr 2009 Sep 2009 6 months","duration_short":"6 months","end_date":"Sep 2009","start_date":"Apr 2009","subtitle":"Lee Hecht Harrison","title":"Career Transition Associate"}],"url":"https://www.linkedin.com/company/lee-hecht-harrison"},{"company":"Fireside Bank","company_id":"fireside-bank","location":"","positions":[{"description":"","duration":"Aug 2007 Dec 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2008","start_date":"Aug 2007","subtitle":"Fireside Bank","title":"Senior Training Manager"}],"url":"https://www.linkedin.com/company/fireside-bank"},{"company":"Bank of the West","company_id":"bank-of-the-west","location":"","positions":[{"description":"","duration":"Jan 2006 Jan 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2007","start_date":"Jan 2006","subtitle":"Bank of the West","title":"Vice President, Training Consultant"}],"url":"https://www.linkedin.com/company/bank-of-the-west"},{"company":"U.S. Bank","company_id":"us-bank","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"U.S. Bank","title":"Market Trainer"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["Callie G. “There is no substitute for expert advice from a truly exceptional career consultant, Salomé Thorson. After 20 years at the same company, I came to the realization that my career had reached a plateau. I contracted with Salomé to re-write my resume, build a compelling LinkedIn profile and perform interview preparation services. The resume and LinkedIn profiles were competed in 4, one-hour sessions and the interview preparation required a couple of calls and an intensive mock interview session. Salomé’s consulting allowed me to successfully receive a two-level promotion job offer with a substantial pay increase and full relocation benefit package. As a result of Salome’s expert advice, I’m living my future.”","Joanna Derickson “It has been a pleasure working with Salomé. Her unwavering enthusiasm is infectious and lifted the morale of the team. In her essential Change Manager role, she has done a tremendous job reaching out to stakeholders to adopt the new system/process. She initiated, developed, and delivered effective presentations multiple times a day/week for months to socialize the new technology and user behaviors. Her articulation and calm delivery are notable and she always made herself available to anyone for questions and support. Anyone that has the chance to collaborate with Salomé will not be disappointed.”"]']
User: ['Susan Chung', 'A marketing manager with a fifteen year track record in marketing management. I have demonstrated abilities in developing and implementing strategic plans to drive growth and profitability. My expertise includes; development of complex business tools, creation and execution of marketing plans, marketing databases, product launches and branding, market sizing, P&L responsibility and development of direct marketing campaigns.Specialties: advertising and communications managementmarketing analysisCRM super user, trainer for new system implementationExact Target Certifications', 'Project Manager at Elevated Computing', 'Elevated Computing', '[{"company":"Elevated Computing","company_id":"elevated-computing","industry":"IT Services and IT Consulting","location":"Fishkill, NY","positions":[{"description":"","duration":"May 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"May 2016","subtitle":"Elevated Computing","title":"Lead Project Manager"}],"url":"https://www.linkedin.com/company/elevated-computing"},{"company":"GLP Partners, LLC","company_id":"glp-partners-llc","location":"New York, NY","positions":[{"description":"Lead of Sales and Marketing practice. Responsible for improvement of client sales and marketing processes and branding.Recent Projects include: Web design and writing Marketing Strategic Plan Project Management of major technology implementation Management Report Design Lead of Sales and Marketing practice. Responsible for improvement of client sales and marketing processes and branding.Recent Projects include: Web design and writing Marketing Strategic Plan Project Management of major technology implementation Management Report Design","duration":"Nov 2011 May 2016 4 years 7 months","duration_short":"4 years 7 months","end_date":"May 2016","start_date":"Nov 2011","subtitle":"GLP Partners, LLC","title":"Partner"}],"url":"https://www.linkedin.com/company/glp-partners-llc"},{"company":"Chemtura","company_id":"lanxess","location":"","positions":[{"description":"","duration":"Aug 2007 Nov 2011 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2011","start_date":"Aug 2007","subtitle":"Chemtura","title":"Marketing Support Manager"}],"url":"https://www.linkedin.com/company/lanxess"},{"company":"GLP Partners, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2004 Sep 2006 2 years","duration_short":"2 years","end_date":"Sep 2006","start_date":"Oct 2004","subtitle":"GLP Partners, LLC","title":"Senior Marketing Manager"}],"url":""},{"company":"Star Gas Partners, LP","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1997 Oct 2004 7 years 5 months","duration_short":"7 years 5 months","end_date":"Oct 2004","start_date":"Jun 1997","subtitle":"Star Gas Partners, LP","title":"Marketing Manager"}],"url":""}]', '["Vanessa (Long) Madden “I am grateful to Susan for allowing me the opportunity to gain greater exposure to web design and growth in my knowledge of new software and procedures during the redesign of the Chemtura AgroSolutions websites. Though I volunteered to work on the project, Susan always made me feel like a vital part of the team and valued my opinions, which is one of many traits that make Susan a great Global Marketing Manager. She invites input and new ideas from all those she works with while providing effective leadership. Susan also quickly identified other talents of mine and cheerfully asked for feedback and assistance in other areas of marketing. I also had the opportunity to observe Susan’s relationship with the ad agency as she balanced the role of the customer and a fellow team member, making sure the lines of communication were open for all involved, which was key as we approached the deadline. It would be an honor to work with Susan again in any capacity.”","Carolyn LoGalbo “It was a pleasure to work with Susan. She is extremely smart, focused, and incredibly productive. She has a rare combination of gifts; great relationships with people, the ability to quickly get the big picture, she can easily dive into the details to make sure a project is done with excellence and her analytic skills are exceptional. All of this with a strong work ethic made her a strong contributor to the team. I would love to work with Susan again.”"]']### Assistant: The agent's job is to provide career consulting services. Today, the user is reaching out to the agent because they need assistance in reevaluating their marketing strategies and developing a new marketing plan to drive growth and profitability.
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### Human: Agent: ['PJ Birkel', 'As a director of multiple teams, I help drive Saas based product sales by delivering market innovation through the software development life cycle. My team creates a compelling product roadmap that enables customer-focused strategies to increase software renewals. I create solid and proven strategies involving manual, automation and performance testing to ensure that the software delivered to our clients are of high quality. I lead diverse teams in DevOps strategies through the creation and implementation of CI/CD pipelines to ensure that our software is integrated and delivered in an increasingly shortened release cycle.', 'Director, Quality & DevOps', 'Esko | Brand Solutions', '[{"company":"Esko | Brand Solutions","company_id":"eskobrandsolutions","industry":"Software Development","location":null,"positions":[{"description":"Directed quality teams to release software products with high quality. Implemented CI/CD pipelines for faster testing and delivery.","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Esko | Brand Solutions","title":"Director, Quality & DevOps"},{"description":"Directed quality teams and product teams to release software products on-time and with high quality.","duration":"Dec 2018 Dec 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2020","start_date":"Dec 2018","subtitle":"Esko | Brand Solutions","title":"Director, Quality & Product"},{"description":"","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"Esko | Brand Solutions","title":"Director, Enterprise Product Development"},{"description":"Project Management, Release Manager, Software Development","duration":"Jun 2012 Oct 2017 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2017","start_date":"Jun 2012","subtitle":"BLUE Software","title":"Manager, Development Projects"}],"url":"https://www.linkedin.com/company/eskobrandsolutions"},{"company":"iSolutions, Inc.","company_id":"isolutions-inc.","location":"","positions":[{"description":"Custom software development company providing FIleMaker and Web solutions to companies in all industries. Provide systems analysis and design and project management services. Custom software development company providing FIleMaker and Web solutions to companies in all industries. Provide systems analysis and design and project management services.","duration":"Nov 1999 Jun 2012 12 years 8 months","duration_short":"12 years 8 months","end_date":"Jun 2012","start_date":"Nov 1999","subtitle":"iSolutions, Inc.","title":"Vice President"}],"url":"https://www.linkedin.com/company/isolutions-inc."},{"company":"Entre\' Computer Center","company_id":"heartland-business-systems","location":"","positions":[{"description":"Sales of technology products and services. Sales of technology products and services.","duration":"Jan 1995 Jan 2000 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2000","start_date":"Jan 1995","subtitle":"Entre\' Computer Center","title":"Project Manager / Technical Sales"}],"url":"https://www.linkedin.com/company/heartland-business-systems"}]', '["Stephen Kaufman “In my 30 year technology career including as the CTO of a $900M Graphics firm over 8 years, I have not met a single individual whom I would rank above PJ in terms of managing onshore and offshore development teams, managing highly complex product releases, operating a DevOps team in a regulated space (pharma, CGMP, FDA 21Part 11, etc.), running an outage investigation in a high pressure war room, and speaking directly with end customer with sincerity and credibility. It is hard to overstate my confidence in PJ and his willingness to do whatever is necessary to complete a project, and do it with calm and with the occasional smile even when under situational or professional duress. If you are considering hiring PJ for a position, I offer my unreserved recommendation and would be happy to speak with you personally about PJ’s qualifications. Any software company operating in a Saas/DevOps environment would be extremely fortunate to bring this man’s skills onboard. Core Skills: Project Management Program Management Release coordination and documentation Saas outage triage and optimization Quality leadership and Automated testing Offshore DevOps management and optimization Tech budget forecasting and management Product Management Product Ownership System migrations Agile/Scrum Methods and execution Team leadership and motivation …..and many other skills too lengthy to be listed here. ”","John Hausmann “The terms \\"Pioneering\\" and \\"Innovative\\" are two which cannot alone describe PJ Birkel without the addition of \\"Masterful\\" and \\"Dominant\\". PJ and the team at iSolutions are THE resource in their special area of Information Technology. There is no other person that I would trust with a major project from concept to completion!”"]']
User: ['Nikki Remington', 'Experienced Performance Marketer with a demonstrated history of working in the technology industry. Passion for Digital Marketing strategy from PPC to SEO to web analytics. Website UX, CRO, and testing. Strategic Marketing - PPC - SEO (Technical & On-page) - Website Content Strategy - Web Design - Performance Advertising - Reporting & Analysis', 'Director of Performance Marketing', 'CM Group', '[{"company":"CM Group","company_id":"cm-group-family-of-brands","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jun 2021","subtitle":"CM Group","title":"Director of Performance Marketing"}],"url":"https://www.linkedin.com/company/cm-group-family-of-brands"},{"company":"Liquid Web","company_id":"liquid-web","location":null,"positions":[{"description":"","duration":"Apr 2020 Jun 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2021","start_date":"Apr 2020","subtitle":"Liquid Web","title":"Director of Web Operations, Marketing"},{"description":"","duration":"Mar 2016 Apr 2020 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 2020","start_date":"Mar 2016","subtitle":"Liquid Web","title":"Marketing & Web Operations Manager"}],"url":"https://www.linkedin.com/company/liquid-web"},{"company":"TechSmith Corporation","company_id":"techsmith-corporation","location":null,"positions":[{"description":"","duration":"May 2012 Mar 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2016","start_date":"May 2012","subtitle":"TechSmith Corporation","title":"Integrated Marketing Manager"},{"description":"","duration":"Jul 2008 May 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2012","start_date":"Jul 2008","subtitle":"TechSmith Corporation","title":"Search Engine Marketing & Advertising Manager"}],"url":"https://www.linkedin.com/company/techsmith-corporation"},{"company":"BriaWood Realty/Coldwell Banker Hubbell BriarWood","company_id":"coldwell-banker","location":"Okemos, Michigan","positions":[{"description":"","duration":"Apr 2005 Jul 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2008","start_date":"Apr 2005","subtitle":"BriaWood Realty/Coldwell Banker Hubbell BriarWood","title":"Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/coldwell-banker"},{"company":"HomeRoute","company_id":"homeroute","location":"Howell, Michigan","positions":[{"description":"","duration":"Oct 2001 Apr 2005 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2005","start_date":"Oct 2001","subtitle":"HomeRoute","title":"Creative Marketing Manager"}],"url":"https://www.linkedin.com/company/homeroute"}]', '["Todd Terwillegar “Nikki is amazing to work alongside. She is the reason I have begun to master Asana and have a strong project management process in place, as she truly takes the time to help others understand new concepts at their own pace. She is energetic, caring, and a superstar when it comes to all-things-Google (Analytics, Trends, Dashboard, etc). If you are looking for a team leader that knows how to align a team to a vision while driving results, Nikki is excellent. I couldn\'t recommend Nikki any more highly.”","Erin Piper “Nicole is an absolute pleasure to work with. We worked together on the TechSmith AdWords account, and she was a fantastic client. She is extremely savvy, but also worked closely with our team to ensure she was making the best possible decisions for her company\'s advertising account. She has clear goals for the account, and was willing to try new, innovative methods that led to impressive growth for TechSmith. In addition to her business savvy and intelligence, Nicole is kind, fun, and appreciative, and her team is lucky to have her on board.”"]']### Assistant: The agent's job is to drive SaaS based product sales and ensure high-quality software delivery, while the user is reaching out to the agent because they need assistance in optimizing their website's performance and implementing performance advertising strategies.
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### Human: Agent: ['Jann Anderson', 'I am a contract negotiator and relationship manager with extensive experience working with physician, hospital and health plan decision makers. I have negotiated contracts, handled provider relationships and managed teams in these departments. These skills are transferable to other industries, as everything is negotiable! I have served on several senior leadership teams for my employers, which has allowed me to expand my knowledge base and bring a multi-disciplinary approach to my negotiations and client problem resolution. I enjoy listening to and understanding the needs of the parties in a contractual arrangement and negotiate agreements that result in a win/win outcome. Using a customer focused approach, with all stakeholders, my goal is to develop agreements that make sense, can be easily administered and break down barriers between the parties. Internally, I approach my job in a level headed manner and insert humor when it is appropriate to do so. I like to think I am warm and personable. Externally, I exude confidence, but not arrogance, and have formed far more positive relationships than not. I am passionate about health care, especially care for our elderly. I haved enjoyed working with health plans that bring care to underserved populations, including Medicaid and Medicare. I excel at the coordination it takes to bring parties together to achieve the best outcome for all stakeholders. (again, see level headed and humor above!) It is critical to have open and respectful relationships with the clients/stakeholders to instill trust. This positions me as approachable when inevitable conflicts arise. I am a facilitator and team builder who encourages collaboration. I find it interesting and rewarding to develop strategies to bring 2 or more parties with differing opinions to a mutually acceptable outcome.', 'Negotiation and Relationship Management', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Central, Virginia, United States","positions":[{"description":"I am available for a temporary position or part time consultation. Contract Negotion, training or client outeach/relationship management.","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Freelance","title":"Negotiation and Relationship Management"}],"url":""},{"company":"Aetna, a CVS Health Company","company_id":"aetna","location":"Richmond, Virginia","positions":[{"description":"Served on the Sr. Leadership team focusing on strategies and activiies to advance Aetna’s competitive position with Medicaid products in the Commonwealth of Virginia. Lead the Provider Network team through statewide network expansion, in support of record membership ship growth from 40,000 to 200,000 + during my tenure.Worked collaboratively with other corporate and local health plan departments to develop and maintain an effective statewide provider network. Conducted negotiations with key provider groups in Virginia working directing with C-suite decision makers in major health systems, incorporating value-based terms as appropriate.","duration":"Jun 2015 Feb 2021 5 years 9 months","duration_short":"5 years 9 months","end_date":"Feb 2021","start_date":"Jun 2015","subtitle":"Aetna, a CVS Health Company","title":"Director of Network Management"}],"url":"https://www.linkedin.com/company/aetna"},{"company":"Coventry Healthcare, Inc.","company_id":null,"location":"Richmond, VA","positions":[{"description":"Strategically lead a multi site team in network development and management in the Commonwealth of Virginia and West Virginia, in support of Coventry of Virginia’s portfolio of products Worked collaboratively with other corporate departments for the purpose of developing and maintaining an effective provider network for all plans, to include Commercial, fully insured and ASO, and Medicaid.Developed and implemented geographically specific provider strategies to advance the Health plan’s position in Virginia. Launched “High Performance Network” and “Medical Home” concept to targeted network providers, focused on population management , payer/provider collaboration, pay for performance and shared savings.","duration":"Jan 2011 Jun 2015 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2015","start_date":"Jan 2011","subtitle":"Coventry Healthcare, Inc.","title":"VP Network Managment"}],"url":""},{"company":"Virginia Health Information Technology, Regional Extension Center (VHIT)","company_id":null,"location":"Richmond, Virginia Area","positions":[{"description":"Lead statewide consulting teams assisting physicians with the selection and implementation of electronic health records (EHR). Work collaboratively with the physicians and other stake holders in Virginia, to achieve meaningful use of an EHR, as defined by the Centers for Medicare and Medicaid Services (CMS). Developed and trained start up teams for this new ARRA funded program.Educated provider offices on Medicare and Medicaid incentives relative to achieving meaningful use. Worked collaboratively and under the direction of the Office of the National Coordinator for the Department of Health and Human Services, to develop the resources, tools and expertise required to position VHIT as the healthcare consulting choice in the state of Virginia.","duration":"Jan 2010 Jan 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2011","start_date":"Jan 2010","subtitle":"Virginia Health Information Technology, Regional Extension Center (VHIT)","title":"Director of Outreach"}],"url":""},{"company":"UnitedHealthcare","company_id":"unitedhealth-group","location":"","positions":[{"description":"Lead Provider Network Team for the Commonwealth of Virginia and West Virginia. Developed and managed a competitive network to support United HealthCare membership growth and retention. Managed multi site staff of 21. Achieved or exceeded annual metrics, year over year for entire tenure. Re-contracted a two state provider network following the acquisition of MAMSI, onto compliant contract templates and payment methodology. Exceeded goals for hospital and physician development positioning Virginia as a top ten new business market for United HealthCare. Navigated strategically through a matrix environment in order to deliver on established business results. Developed and maintained positive business relationships with both internal and external customers. Provided leadership to attain less than 5% voluntary turnover within the team","duration":"Jun 2006 Sep 2009 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 2009","start_date":"Jun 2006","subtitle":"UnitedHealthcare","title":"Vice President Network Management"}],"url":"https://www.linkedin.com/company/unitedhealth-group"}]', '["“I am pleased to recommend Jann Anderson for employment consideration. Jann has an intrinsic ability to approach problems with an open mind, seeking resolution and efficiencies wherever possible. I have associated with Jann through several insurance carriers, most recently with Coventry & Aetna. I found Jann to be a good business partner in every way. She possesses excellent leadership qualities; furthermore, she is a confident decision-maker. If desired, I am available to further discuss Ms. Anderson\'s qualifications.”","“It is rare that you come across standout leader like Jann, she is the total package of leadership and technical expertise. I have had the pleasure of knowing Jann throughout the largest and most complex growth of a health plan in our companies history, during which time she lead the complexities of the development of a brand new Managed Long Term Services Provider Network flawlessly, on time with poise and grace without ever missing one aspect or detail. Above all, I was continually impressed with Jann’s ability to calmly reassure that every element was considered, and every component finalized. Jann would be a true asset for any position requiring leadership, deep network and provider knowledge/development and comes with my heartfelt recommendation.”"]']
User: ['Jerome Higman', 'I am a college graduate with a degree in Finance and a strong track record of successful internships across the financial industry, currently working a professional position as an Analyst. I bring experience working directly with clients and professionals analyzing portfolios, investment risk and financial plans. I am a disciplined, dedicated, and reliable colleague with strong communication skills and the ability to quickly adapt to new environments, processes, and technologies. KEY COMPETENCIES • Financial Statement Analysis / Budget Prep • Workflow / Documentation / Checklists / Reports • Client Profiles / Reporting / Summaries • Liquidity / Profitability / Risk Assessment • Collaboration / Teamwork / Information Exchange • Financial Projections / Payment Plans • Data Generation / Portfolio Recommendations • Client Service / Professionalism / Communication', 'Analyst at Union Bank', 'Union Bank', '[{"company":"Union Bank","company_id":"union-bank","industry":"Banking","location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Union Bank","title":"Analyst"}],"url":"https://www.linkedin.com/company/union-bank"},{"company":"Lincoln Financial Group","company_id":"lincoln-financial-group","location":"Irvine, California","positions":[{"description":"Part time summer and school-year position supporting Senior Advisor with managing clients and portfolios.• Created, updated, and managed financial plans for new and current clients • Managed account administration for existing portfolios and advised senior advisors about distributions• Created meeting checklists for Senior Advisor to organized streamline information gathering with clients Part time summer and school-year position supporting Senior Advisor with managing clients and portfolios.• Created, updated, and managed financial plans for new and current clients • Managed account administration for existing portfolios and advised senior advisors about distributions• Created meeting checklists for Senior Advisor to organized streamline information gathering with clients","duration":"Jul 2019 Aug 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2020","start_date":"Jul 2019","subtitle":"Lincoln Financial Group","title":"Paraplanner, Pinnacle Consulting Financial Group"}],"url":"https://www.linkedin.com/company/lincoln-financial-group"},{"company":"Northwestern Mutual","company_id":"northwestern-mutual","location":"Newport Beach, CA","positions":[{"description":"Acquired CA Insurance License. Partnered with representatives to expand customer base. Networked and cold called heavily under the direction of superiors and met directly with clients to discuss long and short-term financial goals. Acquired CA Insurance License. Partnered with representatives to expand customer base. Networked and cold called heavily under the direction of superiors and met directly with clients to discuss long and short-term financial goals.","duration":"Aug 2018 Feb 2019 7 months","duration_short":"7 months","end_date":"Feb 2019","start_date":"Aug 2018","subtitle":"Northwestern Mutual","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Reliable Wholesale Lumber, Inc.","company_id":"reliable-wholesale-lumber-inc.","location":"Huntington Beach, California, United States","positions":[{"description":"Prepared estimates for building materials to be delivered to large contractors and home builders. Estimates included costs for wholesale supplies using software program to detail lumber and materials specifications. • Adopted and utilized coding of materials using Clipper software and edited bids for finalizing projects• Analyzed bids, proposals and work orders and reconciled against budget and supplies available• Shadowed the Chief Financial Officer to learn the basic steps of creating balance sheets and financial reports","duration":"Jun 2017 Aug 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2018","start_date":"Jun 2017","subtitle":"Reliable Wholesale Lumber, Inc.","title":"Estimator (2 Summers, Full Time)"}],"url":"https://www.linkedin.com/company/reliable-wholesale-lumber-inc."},{"company":"UBS","company_id":"ubs","location":"Newport Beach, California","positions":[{"description":"Shadowed the Senior Vice President of UBS Financial Services Wealth Management to learn about the Wealth Management industry and the construction of an investment portfolio. Viewed stocks at critical volatility points to determine overall value of portfolios, and expanded knowledge on the process of investing. Shadowed the Senior Vice President of UBS Financial Services Wealth Management to learn about the Wealth Management industry and the construction of an investment portfolio. Viewed stocks at critical volatility points to determine overall value of portfolios, and expanded knowledge on the process of investing.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"UBS","title":"Finance Intern"}],"url":"https://www.linkedin.com/company/ubs"},{"company":"National Student Leadership Conference","company_id":"national-student-leadership-conference","location":"Yale University","positions":[{"description":"Gained leadership and life skills during my residency on the Yale campus. Activities helped me become knowledgeable in a team atmosphere.Won first place overall for having the best new product and business plan. Practiced communication skills by speaking in front of the entire leadership camp. Engaged each person with the hopes of staying connected after we departed back home to all corners of the U.S. Gained leadership and life skills during my residency on the Yale campus. Activities helped me become knowledgeable in a team atmosphere.Won first place overall for having the best new product and business plan. Practiced communication skills by speaking in front of the entire leadership camp. Engaged each person with the hopes of staying connected after we departed back home to all corners of the U.S.","duration":"Jul 2015 Jul 2015 1 month","duration_short":"1 month","end_date":"Jul 2015","start_date":"Jul 2015","subtitle":"National Student Leadership Conference","title":"Leadership Camp at Yale University"}],"url":"https://www.linkedin.com/company/national-student-leadership-conference"}]', '["Aileen Canta “I have known Jerome since he was in second grade and to this day, he kept his gentle soul but with a strong will power. He always were a team player at home, school and any sports he got involved in. Jerome looked up to his elders that are business owners especially his dad. He and his sister are close to my daughter as they have been friends since elementary school. I truly believe that one of these days, Jerome will get an internship in a cosmopolitan city where he will get his feet wet and experience real life business dealings in the real world. I wish Jerome well in his future endeavors.”","Erin Dwyer “I have known Jerome Higman for many years and have enjoyed watching him mature and develop into a fine young man. It was exciting to hear about his experience at Yale University, where he was invited to attend the National Student Leadership Conference. His group placed first overall with their business plan and innovative product. With the experience gained from his business courses and Internship at UBS, he is well on his way to a successful career. I look forward to seeing his continued development as an active student at Chapman University. The future is bright for this hard working, diligent and engaged young man. ”"]']### Assistant: The agent's job is to negotiate contracts and manage relationships with healthcare decision makers, while the user is reaching out to the agent because they need assistance in analyzing investment risk and creating financial plans for their clients.
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### Human: Agent: ['Narayana Konakalla', '* Experienced professional with 13+ years in Information Technology. * Provides thought leadership, architecture, technical guidance & management for Transformations, Implementation & Consulting engagements in the PEGA BPM spectrum. * Excels at managing technical personnel while still maintaining technical expertise. * Excellent at analyzing and resolving critical situations within tight deadlines under pressure. * Exceptional leadership skills and ability to lead large teams with diverse cultural and professional background. Specialties: Pega BPM Consulting Pega Certifications: CLSA 7.4,, Customer Service, Decisioning, Marketing, Robotics Good Knowledge in following PEGA Frameworks: CPMI, CPMHC, CMF (Care Management Framework), SFAI(SalesForce Automation) Frameworks. PRPC Versions worked: PRPC v 5.5, 6.1, 6.3SP2, 7.2,7.4 Java Certifications: SCJP 1.5, SCWCD 5.0 Other Certifications: BULATS(Business Language Testing Services) Business Domains \u200bworked: Manufacturing, Healthcare, Insurance. Methodologies\u200b: Agile Scrum, Smart BPM and Waterfall. Other Technologies: Java/J2EE, Spring, Hibernate frameworks', 'Certified Pega Lead System Architect, Decisioning, Marketing, Customer Service, Robotics', 'Cognizant', '[{"company":"Cognizant","company_id":"cognizant","industry":"Information Technology and Services","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Cognizant","title":"Manager"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Capgemini","company_id":"capgemini","location":null,"positions":[{"description":"Pega Lead System Architect, BPM Consulting","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"Capgemini","title":"Lead Consultant"},{"description":"","duration":"Jul 2013 Dec 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2015","start_date":"Jul 2013","subtitle":"Capgemini","title":"Senior Consultant"},{"description":"","duration":"May 2010 Jun 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2013","start_date":"May 2010","subtitle":"Capgemini","title":"Consultant"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Wipro Technologies","company_id":"wipro","location":"Hyderabad Area, India","positions":[{"description":"Java/J2EE,Spring,Hibernate,JSF,Websphere Portal server - Development Java/J2EE,Spring,Hibernate,JSF,Websphere Portal server - Development","duration":"Nov 2006 May 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2010","start_date":"Nov 2006","subtitle":"Wipro Technologies","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/wipro"}]', '["John Lundquist “Narayana partnered with Pega Systems and operated as our Lead Solution Architect. He managed all off shore operations for the project team, as well as advising the Business Analysts on what can and can not be done in Pega. Narayana became one of our trusted advisers on all things Pega.”","Sandra (Samm) Rich “I worked with Narayana for 6 months and found him to be the most professional and talented LSA in my 20 years for technology. His workstyle and client relationships are outstanding - he is dedicated and always seeks excellence - I count myself lucky to have had Narayana on my project !!”"]']
User: ['Ashish Gupta , PMP, PMI-ACP, BRMP, ITIL', 'Strategically focused technology business leader with more than eighteen years of experience in Software Development, Software Quality Assurance, Project Management, Change Management, and Business Relationship Management.', 'IT Business Relationship Manager at City of Portland | Technology leadership to support strategic business needs.', 'City of Portland', '[{"company":"City of Portland","company_id":"city-of-portland","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Apr 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"City of Portland","title":"Information Technology Business Relationship Manager"},{"description":"","duration":"Dec 2014 Apr 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2016","start_date":"Dec 2014","subtitle":"City of Portland","title":"Principal Project Manager (Bureau of Technology Services)"}],"url":"https://www.linkedin.com/company/city-of-portland"},{"company":"First Pacific Corporation","company_id":"first-pacific-corporation","location":"Salem, Oregon","positions":[{"description":"","duration":"Feb 2002 Dec 2014 12 years 11 months","duration_short":"12 years 11 months","end_date":"Dec 2014","start_date":"Feb 2002","subtitle":"First Pacific Corporation","title":"Senior Project Manager/QA Manager"}],"url":"https://www.linkedin.com/company/first-pacific-corporation"},{"company":"Wall Street Tools LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2007 Jul 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jul 2014","start_date":"May 2007","subtitle":"Wall Street Tools LLC","title":"Co-founder/ Technical Architect"}],"url":""},{"company":"Integrated Services Inc","company_id":"integrated-services-inc.","location":"Portland, OR","positions":[{"description":"","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"Integrated Services Inc","title":"Team Lead"}],"url":"https://www.linkedin.com/company/integrated-services-inc."},{"company":"First Insight Corp","company_id":"first-insight-corporation","location":"Hillsboro, OR","positions":[{"description":"","duration":"Oct 1999 Dec 2000 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2000","start_date":"Oct 1999","subtitle":"First Insight Corp","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/first-insight-corporation"}]', '["Mike Goss, PMP®, DTM®, MCCT®, Certified Coach® “I highly recommend Ashish because of his sincerity and his drive to succeed. He is a continual learner. As a student in my PMP boot camp, he was a rich contributor to our conversations, and to the education of our classmates. As Assistant VP of Professional Development at PMI-Portland, he strives to ensure that members receive the best learning experience. It is a pleasure to work with Ashish.”","Dal Marsters “I enjoyed working with Ashish because he was genuinely interested in understanding the root causes behind issues that surfaced during the development process. He was highly responsive and took care to maintain a productive and professional, yet personable, relationship with those of us in the QA team. I would not hesitate to work with Ashish again.”"]']### Assistant: The agent's job is to provide technical guidance and management for PEGA BPM engagements, while the user is reaching out to the agent because they need assistance with strategic business needs and technology leadership support.
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### Human: Agent: ['Rajeev Nair', 'Full Stack Java Developer with 19+ years of US experience working at various clients in Washington DC metro area. Currently working as a Sr Java Team Lead / Developer with solid understanding and working knowledge of the Angular, Bootstrap, REST / SOAP web services, Spring Boot, Spring MVC, JPA, GWT 2.7 , Java SE/EE 8/7/6 technology stack (including JSP, JSTL, Servlets, EJB, JAXB, JAX-WS, JAX-RS, JDBC, JMS, JPA, JPQL, JSF, JTA, JAXP, XML, SAX, DOM, SOAP, REST, WSDL), JBoss, Struts2, Tiles3, , JSF2, Jasper / iReport, JPA2 / Hibernate, SOA, eMule ESB, Active MQ, Jersey, Glass Fish, Oracle AS, Apache,J Boss, OID, OC4J, Web Sphere, Oracle 11g, Web Sphere MQ, J Boss MQ, Web Sphere, Cent OS, Linux, Tivoli AM, AD, SSO, HP QC/QTP, IBM OS/390 / Db2, SQL, SDLC, UML, SSO.SPECIALITIES:java server side development, back end / front end GUI programming, web frameworks, databases, system integration, app server configs, deployment, trouble shootingCERTIFICATIONS:1. Oracle Certified Professional, Java SE8 Programmer (OCPJP8) – Mar 20162. Oracle Certified Master Java EE5 Enterprise Architect (OCM-JEA5) (completed parts 1, 2, 3) - Sep 2012 3. Oracle Certified Expert, Java EE6 Java Persistence API Developer (OCE-JPAD6) - Mar 20124. Oracle Certified Expert, Java EE6 Web Services Developer (OCE-JWSD6) – Jan 20125. Oracle Certified Professional, Java EE 5 Business Component Developer (OCP-JBCD5) - Nov 20106. Sun Certified Web Component Developer JEE5 (SCWCD5) - July 20107. Sun Certified Java Programmer J2SE6 (SCJP6) - Apr 2010BRAIN BENCH CERTIFICATIONS:J2EE, Java2, Java2-Non GUI, JSP, SQL Server 2000 Administration, SQL 2000 Programming, Power Builder 6/7/8, RDBMS concepts, SQL, Unix Administration, Programming Concepts, Programming Aptitude, Unix Programming, System Analysis, Data Modeling Concepts, Web development concepts, etc. (total 40 nos). BRAIN BENCH JOB ROLES:1. Java Programmer2. Computer Programmer3. Web Developer (BCIP)4. Database Administrator', 'US CITIZEN, Full Stack JavaJ2EE Developer, interested only in Corp to Corp jobs, located in Washington DC metro area', 'Montgomery County Government', '[{"company":"Montgomery County Government","company_id":"montgomery-county","industry":"Government Administration","location":null,"positions":[{"description":"PTI Award 2018 1 - CJCMS - Winner: WEB SERVICES, E-GOVERNMENT AND MOBILE APPS- Montgomery COunty MDPTI Award 2018 2 - CJCMS - Significant Achievement: PUBLIC SAFETY AND EMERGENCY MANAGEMENT, COMMUNITY RESILIENCY - Montgomery COunty MDNaco 2018 Award - for CJCMS - Montgomery COunty MDCLIENT: Montgomery County, Rockville, MDProjects: JMS - Jail Management System – Phase 1, Phase 2Design, development, deployment and implementation of a Workflow based case management system. Interfaces with CRIMS and CJCMS for Montgomery county DOCR, including interface with SigWeb signature pad API from web application.Working on Diminution . Restitution, Amendment modules of JMSProduction support and maintenance of CRIMS, CJCMS, JJIS, IJIS enterprise applicationsProduction support and maintenance of JISWS ver 6 (State of Maryland to Montgomery County CJCMS), VINES(to APRIS ) , JISWS to SAOFEED (State Attorney Office), interfaces Production support and maintenance of E*Justice, ETIX, CAD to evidence.com interface, POL Go To Court daily email notification system, CRIMS to Morphotrack to RAFIS interfaceProduction Support and maintenance of Juvenile Petitions interface from SAOCMS to Circuit Court HP SystemProduction support and maintenance of Production, UAT, Development farms and middleware including J Boss 6/7, Apache, OAS 10g, OID 10g, OC4J, biometrics, ESB (eMule), Active MQ, SOAP web services, CRON jobs, Oracle scheduler jobs etc.Environment: Java, JDK 8/7, Angular JS, Boot Strap, SpringBoot, Spring MVC, REST, JPA2, Hibernate, Maven, Spring Data, REST/SOAP web services, SOA, ESB, J2EE 6, GWT 2.7, (RPC, Request Factory, Editor frame works, Ui Binder, Event Bus) , Smart GWT, J Boss 7, Apache, Oracle 12g, CentOS, Hyper V, Sub Version, HP Quality Center, Linux shell scripts, CRON jobs, Oracle Scheduler jobs, LDAP. SSO, Open Data, AD, Pentaho, SigWeb API for signature pad","duration":"Oct 2016 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Montgomery County Government","title":"Independent Consultant"},{"description":"","duration":"Sep 2015 Sep 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2016","start_date":"Sep 2015","subtitle":"Client: Montgomery County Government","title":"Sr. Java J2EE Consultant / Architect / Tech Lead"},{"description":"","duration":"Nov 2012 Sep 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2015","start_date":"Nov 2012","subtitle":"Client: Montgomery County","title":"Sr. Java J2EE Consultant / Architect / Tech Lead"},{"description":"","duration":"Mar 2006 Nov 2012 6 years 9 months","duration_short":"6 years 9 months","end_date":"Nov 2012","start_date":"Mar 2006","subtitle":"Client : Montgomery County","title":"Consultant - Sr Java J2EE Developer / Architect / Tech Lead"}],"url":"https://www.linkedin.com/company/montgomery-county"},{"company":"Advanced Software Systems, Inc","company_id":"assyst","location":"","positions":[{"description":"","duration":"Nov 2000 Nov 2012 12 years 1 month","duration_short":"12 years 1 month","end_date":"Nov 2012","start_date":"Nov 2000","subtitle":"Advanced Software Systems, Inc","title":"Team Lead / Sr Web Architect"}],"url":"https://www.linkedin.com/company/assyst"},{"company":"BearingPoint - (client 2)","company_id":"bearingpoint","location":"","positions":[{"description":"","duration":"Mar 2004 Mar 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2006","start_date":"Mar 2004","subtitle":"BearingPoint - (client 2)","title":"Sr Java J2EE Developer / Team Lead / Java J2EE Consultant"}],"url":"https://www.linkedin.com/company/bearingpoint"}]', '["“Rajeev is a superior technical consultant who can resolve technical problems with ease. A quick learner, Rajeev can decipher the complex details of business problems very easily and can come up with creative technical solutions. I had the pleasure to work with him on multiple projects that required stringent timelines for completion. Through his hard work and commitment, we were able to deliver the work products earlier than the desired timeline. Rajeev is a great team player who cares for his team member well-being. I highly recommend Rajeev.”","“As a software engineer, Rajeev is a brilliant performer, very dedicated , excellent team man. He\'s a quick learner, and is constantly seeking to stay abreast of new technologies and developments, especially in the J2EE domain. Rajeev strongly believes in software engineering and writes modular, clean, maintainable, and extendable code. As a senior member of J2EE project team, he played a lead role in a number of critical and difficult projects.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical consultation for software development projects, and today the user is reaching out to the agent because they need assistance in optimizing the production line in their healthcare facility.
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### Human: Agent: ['Christina McCray - Lukaszewski', 'Christina McCray is a privileged member of the National Association of Realtors, Texas Association of Realtors and Houston Association of Realtors. Christina is a native Houstonian with 23 years experience as a Realtor. Over the past 16 years she has specialized in corporate relocation. As an active realtor she has worked through the peaks and valleys of the market – which has afforded her an expertise not many agents can claim. She is a multi-million dollar producer and was recently named in Texas Monthly as a FIVE STAR REALTOR for the Houston Market and Texas Reagon, also H Magazine’s Top Realtors of 2008 - 2016. She is a committed and passionate real estate professional and she prides herself in putting her clients satisfaction above all else. Her determination and attention to detail allows her clients to receive first class service with utmost integrity.“To me, being a REALTOR means more than selling homes. It’s about you, your hopes and your dreams. It’s about relationship based on trust, knowledge and expertise. I love my job and my performance reflects that. On a personal note I am a wife and a mother. I have a loving and supportive husband and 3 wonderful children. I have been a Cypress resident for 26 years and I am active in the community. I love this city and all it offers. I am a volunteer at my children’s school’s as well as a Life Member and volunteer for the Houston Livestock show and Rodeo. I believe in exceeding expectations and you can be sure I will go the extra mile to give you the best possible experience when buying or selling real estate” -Christina McCrayRecognized by H Texas Magazine - Top Realtors for 2008, 2009, 2010,2011, 2012Native Houstonian Re/Max 100% Club "2001 & 2002" Multi-Million Dollar ProducerTexas Monthly 5 Star Award - 2010, 2011, 2012, 2013, 2014, 2015,2016', 'AGENT of CHANGE Real Estate + Local Expert - Real Estate Agent at Taylor Real Estate Group, Inc.', 'Taylor Real Estate Group, Inc.', '[{"company":"Taylor Real Estate Group, Inc.","company_id":"taylor-real-estate-group-inc.","industry":"Leasing Real Estate","location":"8901 Gaylord Drive #201","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Taylor Real Estate Group, Inc.","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/taylor-real-estate-group-inc."},{"company":"Keller Williams Memorial","company_id":"keller-williams-memorial","location":"Keller Williams Memorial","positions":[{"description":"","duration":"Apr 2001 Jun 2015 14 years 3 months","duration_short":"14 years 3 months","end_date":"Jun 2015","start_date":"Apr 2001","subtitle":"Keller Williams Memorial","title":"Realtor"}],"url":"https://www.linkedin.com/company/keller-williams-memorial"},{"company":"REMAX Real Estate","company_id":"remax-real-estate","location":"Houston, Texas Area","positions":[{"description":"","duration":"May 1997 Apr 2001 4 years","duration_short":"4 years","end_date":"Apr 2001","start_date":"May 1997","subtitle":"REMAX Real Estate","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/remax-real-estate"}]', '["“Christina is hands down the best and most competent realtor I have ever worked with. Incredible attention to details but more importantly she really gets to know her clients in order to select the right location, style and personality of a home. I highly recommend Christina and you will be glad she is representing you!!! ”","“I\'ve had the privilege of working with Christina McCray for most of my career. She has trusted me to take care of her clients many times over the years and I am truly blessed to have had the opportunity to work with them. Christina is one of the most diligent, hard working realtors I know. She fights for her clients and works hard to insure they get a great deal. Her clients are fortunate to have her on their side. If you are thinking of buying or selling a home this year I would definitely give Christina a call! ”"]']
User: ['John McComas', '🏡 Does Covid-19 have you WANTING a new HOME?👩\u200d👩\u200d👧\u200d👧 Do you want to move closer to FAMILY or FRIENDS?💞 Has your work SITUATION changed?🏡 Has your HOUSEHOLD changed and you need MORE or LESS SPACE?Get to know me!John McComas is a result driven, success oriented, top producing local residential broker who helps clients buy and sell residential real estate throughout the South Metro Denver area.With more than fourteen years of experience and millions in completed transactions, John brings a proven, unique skill set to the market including advanced negotiation expertise, deep print and digital marketing knowledge, unmatched attention to detail and a steadfast commitment to his clients. In addition, he understands how to tell the unique story of your home in a way that differentiates it from everything else in the market. He has also earned the prestigious title as a Pricing Strategy Advisor. John blends his analysis and the creative details needed to set his clients up for success both as a listing agent and a buyer’s representative.John’s passion is fueled by his relationships with his clients and it is what drives him to achieve his client’s satisfaction. “The best successful relationship is grounded in service. I strive to provide each of my clients, regardless of price point, with a similar experience built on unparalleled client service. When I can anticipate your needs before you can even express them, then I know I am on the right track. For any task at hand, my mind works 24/7 to solve challenges and create solutions. I cherish my relationships and work tirelessly to ensure that all conceivable details are addressed, while making sure my clients feel educated, understood, informed and appreciated.”John leverages the local presence and global reach of the exceptional brand Coldwell Banker Global Luxury Realty to further enhance the deep skill sets he brings to the residential real estate market. While John loves working for his clients to achieve their real estate goals, he loves spending time with his family even more. To relax you might often find him enjoying a round a of golf with fiends and clients.Specialties: Luxury Market, Denver and South Metro Area, Aurora, Castle Pines, Centennial, Highlands Ranch, Littleton, Lone Tree, Parker, Listing Agent, Buyers Agent, First Time Homebuyers, Move-up Sellers and Buyers, Investment Property and Relocation. 👉🏼 MESSAGE ME📞 CALL/TEXT 303-668-5542📧 EMAIL john@johnmccomas.com', 'Realtor-Applying Deliberate, Strategic and Skillful measures to achieve impressive results.', 'Coldwell Banker Global Luxury', '[{"company":"Coldwell Banker Global Luxury","company_id":"prudential-platinum-properties","industry":"Leasing Real Estate","location":"201 Columbine St Suite 200 Denver, CO 80206","positions":[{"description":"Your Lifestyle Expert Your Lifestyle Expert","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Coldwell Banker Global Luxury","title":"Realtor"}],"url":"https://www.linkedin.com/company/prudential-platinum-properties"},{"company":"Coldwell Banker Devonshire","company_id":"cb-devonshire","location":"Greater Denver Area","positions":[{"description":"When working with my clients, I take a highly professional, informed and diligent approach with each of them. I am very astute and highly skilled in the Acquisition and Marketing of Residential, Luxury, Properties. My client’s benefit from my proven track record for in-depth knowledge and experience in the Greater Denver Metro real estate market, and come to rely on my expertise and accurate assessment. Integrity, insightful guidance and valued counsel are the core to my values and my commitment to providing all of my clients with a truly impressive stress free real estate experience. To achieve top dollar offers, Sellers receive a creative and well-organized marketing strategy that maximizes their property’s exposure to the most qualified buyers. In positioning a seller’s home to stand out in the marketplace, I takes great care in clearly accentuating each property’s specific features. When working with buyers, I acts with diligence and dedication to find my clients their ideal home. Exhibiting a fierce commitment to identifying just the right property for each buyer. I takes great care to and accurately addresses each critical issue and thoroughly research’s the important details needed to make thoughtful and balanced decisions.","duration":"Feb 2020 Feb 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2021","start_date":"Feb 2020","subtitle":"Coldwell Banker Devonshire","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/cb-devonshire"},{"company":"Windermere Metro Denver Real Estate","company_id":"windermere-metro-denver-real-estate","location":null,"positions":[{"description":"Windermere has always focused on three basic principles: hire the best people; give them the best tools; create thriving communities. It’s not rocket science, but it has worked pretty well for us for over 45 years.A home is not a home because of its room dimensions or the color of the walls. It is about how you feel when you walk through the front door and know you\'re home. I enjoy helping my client realize that vision. Weather if your moving up or down or across town, whatever your real estate needs, I can help you reach your goals with confidence. While visiting my website, you can access the most current real estate data and search for homes all around the Greater Denver Metro area and throughout the Western U.S. And when the time is right, feel free to contact me so that we can put the power of Windermere and my successful experience to work for you. Visit www.johnmccomas.com.Elite experienced service, luxury estates, golf communities, educational, resource and technology savvy, relocation moves, new home purchase, selling and buying homes, Real Estate Denver MetroServing: Relocations, Corporate Real Estate, Residential Real Estate, Castle Pines, Castle Rock, Centennial, Denver, Parker, Aurora, Greenwood Village, Highlands Ranch, Lone Tree, Arvada, Thornton, DTC, Englewood, Downtown, Southlands, Boulder, Glendale, Park Hill, Washington Park, Park Meadows, Cherry Creek, Parker and many more.John McComas |Owner/Managing BrokerWindermere Metro Denver Real Estatec: 303.668.5542 o: 720.643.4423 f: 720.259.4429e: john@johnmccomas.com i: www.johnmccomas.com","duration":"Jul 2016 Feb 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2020","start_date":"Jul 2016","subtitle":"Windermere Metro Denver Real Estate","title":"Owner | Managing Partner at Windermere Real Estate - A Residential and Commercial Brokerage"},{"description":"I get my clients top dollar in the shortest amount of time possible. My office sells a home every 10 days.I negotiate the terms and price that are right for you. My market knowledge and Contract experience give you the winning edge.You will have the advantage of a Realtor® (NAR) that is above the average mundane agent in your court.Are you ready to hire a professional? Call me TODAY 303-668-5542.","duration":"Jun 2016 Feb 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2020","start_date":"Jun 2016","subtitle":"Windermere Metro Denver Real Estate","title":"Realtor - Broker Owner"}],"url":"https://www.linkedin.com/company/windermere-metro-denver-real-estate"},{"company":"Windermere Metro Denver Real Estate - Residential Brokerage","company_id":null,"location":"Greater Denver Area","positions":[{"description":"👂 I listen to YOU so I can design the perfect plan for YOUR family.🗣 I will explain the entire process to give YOU understanding and peace of mind.🙌🏻 My team and I will handle all the details and keep you inform all the way through the process through closing.🏡 We will find you YOUR new home before you have to vacant your existing home. 👂 I listen to YOU so I can design the perfect plan for YOUR family.🗣 I will explain the entire process to give YOU understanding and peace of mind.🙌🏻 My team and I will handle all the details and keep you inform all the way through the process through closing.🏡 We will find you YOUR new home before you have to vacant your existing home.","duration":"Jun 2016 Feb 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2020","start_date":"Jun 2016","subtitle":"Windermere Metro Denver Real Estate - Residential Brokerage","title":"Realtor - Broker Owner"}],"url":""},{"company":"Self-employed","company_id":null,"location":null,"positions":[{"description":"","duration":"Mar 2007 Feb 2020 13 years","duration_short":"13 years","end_date":"Feb 2020","start_date":"Mar 2007","subtitle":"Self-employed","title":"Realtor"},{"description":"","duration":"Mar 2007 Feb 2020 13 years","duration_short":"13 years","end_date":"Feb 2020","start_date":"Mar 2007","subtitle":"Self-employed","title":"Realtor"}],"url":""},{"company":"Coldwell Banker Residential Brokerage","company_id":"cbrealty","location":"Greater Denver Area","positions":[{"description":"As a full-time Broker I serve the neighborhoods in and around Metro Denver. My team Metro Denver Real Estate Group and I have offices in DTC and Denver providing easy access to or from anywhere. As a Denver resident for over 38 years, I have watched this city change and grow into something very unique and exciting. I recognize and value the trust my clients place in me and I strive every day to exceed their expectations. My goal is to manage all of your real estate needs in a timely and professional manner, giving you the confidence to refer friends, family and associates. Please feel free to contact me any time to discuss the real estate market or any real estate topic.","duration":"Apr 2006 Jul 2016 10 years 4 months","duration_short":"10 years 4 months","end_date":"Jul 2016","start_date":"Apr 2006","subtitle":"Coldwell Banker Residential Brokerage","title":"Realtor"}],"url":"https://www.linkedin.com/company/cbrealty"},{"company":"REMAX Real Estate","company_id":"remax-real-estate","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"REMAX Real Estate","title":"Residential Realtor"}],"url":"https://www.linkedin.com/company/remax-real-estate"},{"company":"KB Home","company_id":"kb-home","location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"KB Home","title":"Onsite Sales"}],"url":"https://www.linkedin.com/company/kb-home"},{"company":"Rhythms NetConnections","company_id":"rhythms-netconnections","location":"","positions":[{"description":"","duration":"Feb 1998 May 2002 4 years 4 months","duration_short":"4 years 4 months","end_date":"May 2002","start_date":"Feb 1998","subtitle":"Rhythms NetConnections","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/rhythms-netconnections"},{"company":"MicroSupply, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"MicroSupply, Inc.","title":"Sales Manager"}],"url":""}]', '["RJ Baxter, MBA “John continues to impress me as one of the top real estate agents in the Denver Metro area. His professionalism, work ethic, and market knowledge set him apart from other agents. He makes the home buying and selling process easy and fun for his clients, and I would highly recommend him.”","KiKi Cannon “John is impressive for not only his knowledge of the market, but his professionalism when negotiating a real estate transaction. I have witnessed his superb negotiation skills on behalf of his clients. He is not only concerned about the deal, but also with the people invloved. John does an excellent job because he cares about the people he is working with.”"]']### Assistant: The agent's job is to help clients buy and sell residential real estate throughout the South Metro Denver area, and today the user is reaching out to the agent because they need assistance in relocating to a new home in the Denver area.
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### Human: Agent: ['Nathan Webb', 'Nathan Webb began his executive search career in 2003. While specializing in product development and engineering searches, he quickly became a successful recruiter. He was recruited to National Search Associates in 2006 and has established himself as a key resource for our Medical Device clients in need of engineering talent. After three successful years he wanted to be able to expand his fields of expertise and has moved to Qualstaffresources. There he is able to specialize in all aspects of engineering as well as several other technical positions. His outgoing personality naturally helps Nathan get to know people and he prides himself on building lasting relationships. He understands the nature of the industry and what it takes to get his candidates and clients to that next step in their professional career. With his team he is able to provide every client with personal attention and energy they require and deserve.Nathan, a San Diego native, has a Bachelors degree in Liberal Arts from California State University, San Marcos. He enjoys working out, playing a variety of sports, and playing with his English bulldog Moses. He currently resides in Oceanside with his wife and daughter Charley.Specialties: Engineering, Quality, Operations, Sales & Marketing', 'Recruiter at QualStaff Resources', 'QualStaff Resources', '[{"company":"QualStaff Resources","company_id":"qualstaff","industry":"Staffing and Recruiting","location":"","positions":[{"description":"QualStaff Resources is a San Diego owned and managed staffing firm. We are a full-service provider of staffing solutions, from contingent staffing to recruiting quality full-time employees for your organization. QualStaff Resources specializes in contract, contract-to-hire and direct hire positions ranging from entry to senior level for the following industries: • Aerospace & Defense• Architectural & Engineering• Commercial Electronics• High Technology• Bio-Technology• Medical Devices• Semiconductor• Defense Electronics• Financial ServicesPlease post the Specialty Areas listed below in the section titled “Specialties”.Specialty Areas:• Accounting & Finance • Office & Administration • Engineering & Technical• Information Technology• Software• Manufacturing & ProductionTo complete an on-line application for consideration for open opportunities please visit the link below: http://www.qualstaffresources.com/application.html","duration":"Nov 2010 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Nov 2010","subtitle":"QualStaff Resources","title":"Recruiter"}],"url":"https://www.linkedin.com/company/qualstaff"},{"company":"Ashford/Bridgepoint University","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2009 Nov 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2010","start_date":"Sep 2009","subtitle":"Ashford/Bridgepoint University","title":"Enrollment Advisor"}],"url":""},{"company":"National Search Associates","company_id":"national-search-associates","location":"","positions":[{"description":"","duration":"Feb 2006 Jan 2010 4 years","duration_short":"4 years","end_date":"Jan 2010","start_date":"Feb 2006","subtitle":"National Search Associates","title":"Director"}],"url":"https://www.linkedin.com/company/national-search-associates"},{"company":"The Nash Group","company_id":"the-nash-group","location":"","positions":[{"description":"","duration":"Jul 2003 Jan 2005 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2005","start_date":"Jul 2003","subtitle":"The Nash Group","title":"Staffing agent"}],"url":"https://www.linkedin.com/company/the-nash-group"}]', '["Rick Wilson “Nathan was a pleasure to work with at Ashford University. Always professional and knowledgeable whether talking to a potential student or working with an associate. He was always available to help in any situation if you needed any.”","Steve Prosapio “As many know, the turnover rate in Executive Recruiting is extremely high. When someone who shows grit and determination comes along like Nate Webb, it\'s an exciting time. First and foremost, Nate cares about people. He cares about his clients and he cares about the people he works with. In an industry where trust is a vital component of what we do, Nathan Webb is someone that can be trusted.”"]']
User: ['Tim Hadden', 'Experienced Product Leader with a demonstrated history of Product Delivery. Areas of expertise include Software as a Service (SaaS), Mobile, IoT, Product Strategy and Product Management. Experience includes, building commercial product for fortune 500 companies to the Mid-market. Strong technology leader with a Bachelor of Science focused in Computer Science from Minnesota State University, Mankato.', 'Senior Director Product Development at WIN Technology', 'WIN Technology', '[{"company":"WIN Technology","company_id":"wintechnology","industry":"Information Technology and Services","location":"Eau Claire, Wisconsin, United States","positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"WIN Technology","title":"Senior Director Product Development"}],"url":"https://www.linkedin.com/company/wintechnology"},{"company":"Collaborant Solutions - Consulting, LLC","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Industrial Manufacturer Partner:Lead IoT Strategy, Design and Development Solution for Condition Based Monitoring of Industrial Equipment. Worked with Manufacturer and Hardware/Software engineering to advance the solution leveraging cloud services and Big Data solutions.Contract: Veracity TechnologiesDirector/Product Owner - Responsible SaaS solutions created with Agile development process using Big Data solutions for BNSF Railway and its Crew Transportation vendors. Spearheaded critical customer engagements to enable technology adoption for cloud based real-time logistics SaaS solution. Managed project strategy, resource allocation, and project plans. Assisted customers in defining business requirements and technical specifications","duration":"Jun 2012 Jan 2021 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2021","start_date":"Jun 2012","subtitle":"Collaborant Solutions - Consulting, LLC","title":"Principal Consultant"}],"url":""},{"company":"Nexus Information Systems","company_id":"nexus-a-stratos-company","location":"","positions":[{"description":"Led Teams of Professional Services, Managed Services and Technical Services. Led Teams of Professional Services, Managed Services and Technical Services.","duration":"Mar 2010 May 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2012","start_date":"Mar 2010","subtitle":"Nexus Information Systems","title":"V P Technical Services"}],"url":"https://www.linkedin.com/company/nexus-a-stratos-company"},{"company":"Symantec","company_id":"symantec","location":"","positions":[{"description":"Data Protection group Data Protection group","duration":"Apr 2008 Jun 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2009","start_date":"Apr 2008","subtitle":"Symantec","title":"Product Management"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"Quest Software","company_id":"quest-software","location":"","positions":[{"description":"Led Product Research, Product Development, Product Management Product Support of a leading Service Level Management solution. Led Product Research, Product Development, Product Management Product Support of a leading Service Level Management solution.","duration":"Mar 1998 Apr 2008 10 years 2 months","duration_short":"10 years 2 months","end_date":"Apr 2008","start_date":"Mar 1998","subtitle":"Quest Software","title":"Product Management - EVP CTO, Co-Founder Magnum Technologies"}],"url":"https://www.linkedin.com/company/quest-software"},{"company":"Target","company_id":"target","location":"","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Target","title":"Technical Analyst"}],"url":"https://www.linkedin.com/company/target"},{"company":"Northwest Airlines","company_id":"northwest-airlines","location":"","positions":[{"description":"","duration":"1987 1993 6 years","duration_short":"6 years","end_date":"1993","start_date":"1987","subtitle":"Northwest Airlines","title":"Technical Analyst"}],"url":"https://www.linkedin.com/company/northwest-airlines"}]', '["Steve Gordon “Tim is a fantastic business partner and I look forward to our next venture. We\'ve worked on numerous projects together and I find that Tim can play the strategic leadership role and help the business look around the corner while having the technical chops to dive into the details to keep the situation real. ”","Elliot Krelitz “Tim lead Nexus from traditional reseller \'rack & stack\' services for OEM hardware to more advanced in-house managed services such as off-site disaster recovery, managed back-ups and network operations. The data center was significantly upgraded under his leadership, and he improved the quantity and quality of OEM certifications for Nexus technicians. Tim also provided great team building between sales and service, including some great outings on Lake Minnetonka!”"]']### Assistant: The agent's job is to recruit engineering talent for medical device clients, and today the user is reaching out to the agent because they need assistance in finding a qualified product leader for their software as a service (SaaS) company.
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### Human: Agent: ['Cathy Acosta', 'I enjoy meeting clients and helping them meet the requirements for a financial transaction, I like all people, young, old, couples just starting out, they all interest me! In the financial world I enjoy helping people get mortgages but I also enjoy being on a committee that does good for the community I live in as well as my colleagues.', 'Mortgage Professional at UslendingCompany', 'UslendingCompany "Equal Housing Opportunity"', '[{"company":"UslendingCompany \\"Equal Housing Opportunity\\"","company_id":null,"location":"2830 N. Bechelli Lane Redding, Ca 96002","positions":[{"description":"Securing financing for 1st time homeowners, seasoned homeowners, veterans, and all those who require other financing options for purchasing your a home.MH financing is also available.Investment Properties Securing financing for 1st time homeowners, seasoned homeowners, veterans, and all those who require other financing options for purchasing your a home.MH financing is also available.Investment Properties","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"UslendingCompany \\"Equal Housing Opportunity\\"","title":"Mortgage Professional NMLS 272915/1850"}],"url":""},{"company":"Allied Mortgage","company_id":null,"location":"Redding, California Area","positions":[{"description":"Find a home loan product that suits my clients needs. Find a home loan product that suits my clients needs.","duration":"Feb 2004 Sep 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2008","start_date":"Feb 2004","subtitle":"Allied Mortgage","title":"Loan Officer"}],"url":""}]', '["Mindy Cronic “Cathy is an extremely dedicated and experienced mortgage professional who puts her client\'s needs before her own and works diligently to ensure a smooth transaction.”","Chris Haessig “I did web work for Cathy and she was always professional, and upbeat. I would definitely work with her again.”"]']
User: ['Dick Taylor', "For more than several years, I've helped people achieve their Real Estate goals and dreams in the Sales industry. Whether you are selling your home or purchasing one, call me. Licensed Customer Satisfaction Professional several years as a Real Estate Transactions Executive -Washington (Retired).", 'Retired', 'John L Scott Real Estate', '[{"company":"John L Scott Real Estate","company_id":"john-l-scott-real-estate","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"Jun 1997 - Present 24 years 4 months","duration_short":"24 years 4 months","end_date":"Present","start_date":"Jun 1997","subtitle":"John L Scott Real Estate","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/john-l-scott-real-estate"}]', '["Chris Falkenreck “Dick went above and beyond the call of a real estate agent when I hired him in 2007. He was able to remove the stress of what a first-time home buyer would experience and made the entire process painless. I was impressed with how patient he was during the search for my place. He wanted to make sure I was happy and would not stop looking at places until so. After being a real estate agent for 13 years, Dick\'s developed the ability to look at a place and, without hesitation, give you the pros and cons. This came in handy quite a number of times as I failed to pick up on something about the property, where Dick was all over it. Overall, I highly recommend Dick to be your real estate agent...he will always be mine.”","Shelley Sykes “I have had the pleasure of working with Dick on many occasions. He is a no nonsense, go get them kind of guy. He has amazing follow through and even better follow up. Nothing gets by him. He is never afraid to ask a questions when he is uncertain, always looking out for what is best for his clients. I would recommend Dick to anyone looking for a great real estate agent.”"]']### Assistant: The agent's job is to assist clients with their real estate transactions, and today, the agent is reaching out to the user because they need to discuss potential properties for sale that meet the user's requirements.
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### Human: Agent: ['Lanie Tiongco', 'Experienced Business Liaison with a demonstrated history of working in the human resources industry. Skilled in Career Development, Mock Interviews, Conflict Resolution, Career Assessment, and Facilitation. Strong operations professional graduated from California State University-Fullerton.', 'Employment Specialist at Managed Career Solutions Inc.', 'Managed Career Solutions Inc.', '[{"company":"Managed Career Solutions Inc.","company_id":"managed-career-solutions-inc.","industry":"Civic and Social Organizations","location":"Garden Grove, California, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Managed Career Solutions Inc.","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/managed-career-solutions-inc."},{"company":"California Family Life Center","company_id":null,"location":"OC One-Stop in Irvine, 17891 Cartwright Rd., Ste. 100, Irvine, CA 92618","positions":[{"description":"","duration":"Jan 2018 Jun 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2020","start_date":"Jan 2018","subtitle":"California Family Life Center","title":"Business Liaison"}],"url":""},{"company":"ProPath, Inc - Orange County One-Stop Center","company_id":null,"location":"7077 Orangewood St., Garden Grove, CA","positions":[{"description":"","duration":"Jan 2016 Jan 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2018","start_date":"Jan 2016","subtitle":"ProPath, Inc - Orange County One-Stop Center","title":"Lead Career Consultant"}],"url":""},{"company":"Rescare Workforce Services","company_id":null,"location":"OC One-Stop Center-Irvine","positions":[{"description":"Providing job seeker with employment, supportive and training tools and resouces Assisting job seeker wtih individual employment plan. and case management. Providing job seeker with employment, supportive and training tools and resouces Assisting job seeker wtih individual employment plan. and case management.","duration":"Jul 2013 Dec 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2015","start_date":"Jul 2013","subtitle":"Rescare Workforce Services","title":"Lead Career Consultant"}],"url":""},{"company":"Coastline Community College/One-Stop Center-Irvine","company_id":"coastline-college-oc","location":"","positions":[{"description":"","duration":"Jul 2006 Jun 2013 7 years","duration_short":"7 years","end_date":"Jun 2013","start_date":"Jul 2006","subtitle":"Coastline Community College/One-Stop Center-Irvine","title":"Workforce Specialist"}],"url":"https://www.linkedin.com/company/coastline-college-oc"}]', '["Susan L. Brevoort “I feel fortunate to have worked with Lanie as I expanded my job search, developed new networking contacts and explored my career options. Lanie\'s success comes from her ability to be a supportive coach, share a positive attitude and perspective and her ability to bring people together to share ideas, contacts and resources.”","LinkedIn User “I had the wonderful pleasure of working with Lanie Tiongco at the Irvine One Stop, which is in partnership with the EDD. At the One Stop, our common purpose was to provide top notch career services, which included Resume Critique, Mock Interviews, Job Search Strategies, Networking, etc., to a wide spectrum of clients whose position titles ranged from Executive through Frontline employees. All of our clients had been impacted by the turmoil of the hard hitting recession; our common goal was to help these employees ramp up and quickly make the transition to full-time employment during an incredibly tough labor market. These were no easy goals; we were chartered with very tough goals and minimal resources. I consistenly found Lanie to be very consciencious and tremendously passionate about her work. More importantly, she worked in an egoless fashion; she recognized how my skills and talents complimented hers and put my skills to immediate use to benefit her clients. She did this without hesitation, and she eagerly observed me and asked questions so that she could learn from my many years of Corporate Human Resource experience. As previously noted, we were chartered with very tough goals and minimal resources during a very tough job market. It was very easy to understand how wearing the job search had become to many of our clients who had been looking for work for many months. Motivating clients during a very tough economy was likely one of the more challenging things we had to do. Lanie consistenly was a source of light during a very dark time in our clients\' lives; she was a \\"Diamond\\" that shined brilliantly over and over and over again.....month after month.....week after week....hour after hour.....client after client. For the aforementioned reasons, it is indeed my pleasure to write this strong recommendation for Lanie! Ramona Lum Rocheleau, SPHR Career Coach”"]']
User: ['Steve Ages', 'I perform series of non-routine tasks that require social intelligence, complex critical thinking and creative problem solving.', 'Sr. Desktop Support Technician, North America', 'Circle K', '[{"company":"Circle K","company_id":"circle-k","industry":"Retail","location":"","positions":[{"description":"As a senior technician (Level 2) on the North American Office Support team, I:Act as an advocate for my customers.Train/Coach our level 1 technicians.Process escalation tickets from Level 1 technicians.Interact with departments outside my team, network engineering, infrastructure, security, etc. to resolve issues.Coordinate the integration of new company acquisitions to our IT practices.Represent my team in company wide projects such as implementation of ServiceNow and the consolidation of multiple domains in separate forests, to a single domain/forest structure. Assist in the development of my team’s processes and procedures, as well as the creation of documentation for both my team and our customers.","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Circle K","title":"Sr. Desktop Support Technician, North America"}],"url":"https://www.linkedin.com/company/circle-k"},{"company":"Insight Global","company_id":"insight-global","location":null,"positions":[{"description":"Contracting to Aramark Services supporting Quest, Aloha and Appitize POS systems for food and beverage throughout Coors Field, Pepsi Center and Fiddlers Green Amphitheater.","duration":"Jun 2018 Dec 2018 7 months","duration_short":"7 months","end_date":"Dec 2018","start_date":"Jun 2018","subtitle":"Insight Global","title":"IT Event Support"},{"description":"Contracted by Insight Global as a POS Deployment tech with Vexcel Corporation. Working with Army / Air Force Exchange services to upgrade POS servers, registers and kitchen display systems in military bases around the world.","duration":"Feb 2018 Jun 2018 5 months","duration_short":"5 months","end_date":"Jun 2018","start_date":"Feb 2018","subtitle":"Insight Global","title":"Deployment Technician"}],"url":"https://www.linkedin.com/company/insight-global"},{"company":"Insight Global","company_id":"insight-global","location":"Englewood, CO","positions":[{"description":"Professional Experience Contracted by Insight Global as a network Engineer I, with Contingent Network Technologies ( A Comcast Business Company).Based in the Denver NOC, we built the new Managed Services department. Responsible for the remote installation, configuration, and testing of managed services equipment for new customers, and replacement of equipment for existing customers. Specializing in routing and switching, my main duties include:- Configuration, turn-up, and testing of managed services equipment customer installations.- Working with Off-net providers to troubleshoot connectivity issues with circuits or vendor supplied Customer Premises Equipment (CPE).- Trouble ticket research and resolution. - Regular audits of Customer Premises Equipment to proactively look for anomalies and reduce the chance of failures before they happen.","duration":"Aug 2016 May 2017 10 months","duration_short":"10 months","end_date":"May 2017","start_date":"Aug 2016","subtitle":"Insight Global","title":"Network Engineer I"}],"url":"https://www.linkedin.com/company/insight-global"},{"company":"Hertz","company_id":"hertz","location":"CO, NM, UT, WY, MT, ND, SD","positions":[{"description":"Network Administration / Systems AdministrationDeveloped a strong reputation for devising solutions to meet the unique needs of a 24 / 7 consumer based service organization. Worked on-site and remotely to assess, recommend, plan, install and provide continuing support for a multi-state, enterprise network.Daily research and resolution of trouble tickets in my region balanced with managing multiple projects at once. Worked closely with the remote network team to configure routers, switches and firewalls throughout the MPLS enterprise network.Oversaw vendor installation of network cabling and completed hardware test and turn-up for new office locations, remodels and mergers & acquisitions.Participated in several research and development projects testing mobile rental units, in-car Wi-Fi and navigation systems and telepresence rental kiosks designed to increase market share and profitability. Selected to a team to document the network, administrative and POS support of the acquired Dollar / Thrifty brand. My team focused on understanding and documenting the support needs of the new organization, followed by training our IT counterparts around the country. The integration team was also essential for the survey of existing systems, upgrades of data circuits, replacing noncompliant routing and switching equipment with Cisco gear, as well as the wholesale replacement of the Dollar / Thrifty POS systems.","duration":"Dec 2003 May 2016 12 years 6 months","duration_short":"12 years 6 months","end_date":"May 2016","start_date":"Dec 2003","subtitle":"Hertz","title":"Field Support Specialist"}],"url":"https://www.linkedin.com/company/hertz"},{"company":"Modis","company_id":"modis","location":"Denver, CO","positions":[{"description":"4 month contract - Worked with the hardware refresh team to replace the organizations PC\'s and Mac\'s: backup of customers data, configuring new hardware/software, training customers on the new operating system/programs/features","duration":"Aug 2003 Dec 2003 5 months","duration_short":"5 months","end_date":"Dec 2003","start_date":"Aug 2003","subtitle":"Modis","title":"Hardware Refresh Technician"}],"url":"https://www.linkedin.com/company/modis"},{"company":"Comcast Cable","company_id":"comcast","location":"","positions":[{"description":"Phone sales/support of cable TV and High Speed Internet.","duration":"Apr 2003 Aug 2003 5 months","duration_short":"5 months","end_date":"Aug 2003","start_date":"Apr 2003","subtitle":"Comcast Cable","title":"Customer Support Representative"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"CompuCom","company_id":"compucom","location":"","positions":[{"description":"Contracted to various clients to assist in a wide variety of desktop support/network administration duties listed chronologically below.Kaiser Permanente - Hardware RefreshDeployment of new desktop units: backup data, imaging/gonfiguration of new system, and restoration of data. Cisco Systems - Deskside SupportResponsible for all aspects of desktop support in the Englewood, CO office. to include: hardware refreshe, repair of laptops and printers, troubleshooting of IP network connections over local LAN and WAN links to corporate office. assisted in setup and maintenance of file and print servers.Micro Motion - Lead Technician / Deskside SupportActed as liaison between Micro Motion and CompuCom Systems. Supervised all aspects of clients help desk: problem call coordination/resolution, administration of Novell 4.x network in an Ethernet environment, deployment of new hardware, software distribution via ManageWise, inventory management. Blue Cross/Blue Shield of Colorado - On-site TechnicianWorked closely with BC/BS Helpdesk on 900 unit hardware refresh in a TCP/IP over Token-Ring network. I supervised crew of 5 technicians in deskside support. Supporting OS/2, Win95, Office97 suite - oracle database front ends and several in-house applications.","duration":"Dec 1995 Oct 2002 6 years 11 months","duration_short":"6 years 11 months","end_date":"Oct 2002","start_date":"Dec 1995","subtitle":"CompuCom","title":"Senior Field Engineer"}],"url":"https://www.linkedin.com/company/compucom"},{"company":"South Seas, Inc","company_id":null,"location":"Englewood, CO","positions":[{"description":"Contracted to various clients to assist in a wide variety of deskside support/network administration duties. Perform technical services for numerous South Seas clients include warranty repair, system configuration and consulting.","duration":"Aug 1994 Dec 1996 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 1996","start_date":"Aug 1994","subtitle":"South Seas, Inc","title":"Field/On-Site Technician"}],"url":""},{"company":"Vanstar Corporation","company_id":"vanstar","location":"Englewood, CO","positions":[{"description":"Focusing on break/fix warranty repairs, assisted in a wide variety of desktop support/network administration duties, First Data Corporation - On-site TechnicianWorked closely with First Data help desk employees, responsible for maintenance of all desktop computers and printers. Troubleshoot network connections on a 500 node Token-Ring LAN.; A retail business centered on sales and service of new and used PC\'s, I built, configured, and installed numerous Novell 3.x servers for a variety of businesses.","duration":"Apr 1994 Aug 1994 5 months","duration_short":"5 months","end_date":"Aug 1994","start_date":"Apr 1994","subtitle":"Vanstar Corporation","title":"Field/On-Site Technician"}],"url":"https://www.linkedin.com/company/vanstar"},{"company":"Randomex Inc","company_id":"randomex-inc","location":"Englewood, CO","positions":[{"description":"Responsible for acquiring new service contracts, quarterly scheduling/servicing existing contracts in a 4 state region; - Service included inspection and cleaning of 14\\" removable disk packs for mainframe systems.","duration":"Jun 1987 Oct 1991 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 1991","start_date":"Jun 1987","subtitle":"Randomex Inc","title":"Sales/Service"}],"url":"https://www.linkedin.com/company/randomex-inc"}]', '["“It has been an immense pleasure working with Steve Ages for the past 12 years. Steve is well liked amongst his colleagues and his customers. He has a strong work ethic with a can do attitude. Even if a project or an issue is not his responsibility, Steve will take ownership and follows it through to the end efficiently and effectively. Steve has the ability to explain complex systems in way that his costumers understand. Steve is intelligent, very hard working, skilled, thoughtful, and I am impressed with his professionalism. I would highly recommend Steve Ages for any position that he may pursue. ”","“I\'ve worked with Steve for many years at Hertz. Steve has been way beyond great to work with. He\'s a mentor, a team leader and a great friend. I highly recommend Steve for an I.T. engineer or management position. ”"]']### Assistant: The agent's job is to provide career development and support services, and today, the agent is reaching out to the user because they need to offer guidance and assistance in navigating complex IT career options.
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### Human: Agent: ['Grant F. M.', "I am a professional audio engineer, sound designer and mixer with extensive post-production experience working on high-profile television commercials, film, radio, and social media. I've also worked on podcasts, interactive web games, animations, corporate communications and sound reinforcement mixing for live streaming corporate-wide events. Specialties: mix-to-picture, sound design/sound fx creation, voice/dialogue editorial, audio restoration/de-noising, and music editorial/music supervision. Sound reinforcement and live mixing. Pro Tools HD/Ultimate, Soundminer, Apple Logic ProX, Adobe Premiere, Adobe Photoshop CS, MS Word/Excel.", 'Audio Engineer / Sound Designer', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"National","positions":[{"description":"Clients include: NFL Network, Motorola, Kraft, Troolio, et.al. Clients include: NFL Network, Motorola, Kraft, Troolio, et.al.","duration":"Oct 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Freelance","title":"Audio Engineer / Sound Mixer"}],"url":""},{"company":"GoDaddy, LLC","company_id":"godaddy","location":"Scottsdale, AZ","positions":[{"description":"Mix and sound design for national and international television commercials, music search/editorial, VO casting/direction, location sound recording (field and studio), and live sound reinforcement for events/streaming broadcast. Mix and sound design for national and international television commercials, music search/editorial, VO casting/direction, location sound recording (field and studio), and live sound reinforcement for events/streaming broadcast.","duration":"May 2011 Feb 2020 8 years 10 months","duration_short":"8 years 10 months","end_date":"Feb 2020","start_date":"May 2011","subtitle":"GoDaddy, LLC","title":"Audio Engineer / Sound Designer"}],"url":"https://www.linkedin.com/company/godaddy"},{"company":"JWT-Chicago","company_id":"jwt","location":"Chicago, IL.","positions":[{"description":"Sound design, record/edit voice over, supervise and arrange/edit music and mix commercials and social media content on brands such as: Macy\'s, Nestle, Kraft (Oscar Mayer, Ritz, Philadelphia Cream Cheese, Miracle Whip, and Kraft American Cheese, et. al.).I later earned an additional Studio Manager title where I oversaw studio operations for audio, video editorial, and graphics. (bids, bookings, billings, voice over casting). Sound design, record/edit voice over, supervise and arrange/edit music and mix commercials and social media content on brands such as: Macy\'s, Nestle, Kraft (Oscar Mayer, Ritz, Philadelphia Cream Cheese, Miracle Whip, and Kraft American Cheese, et. al.).I later earned an additional Studio Manager title where I oversaw studio operations for audio, video editorial, and graphics. (bids, bookings, billings, voice over casting).","duration":"Jul 2006 Jul 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2009","start_date":"Jul 2006","subtitle":"JWT-Chicago","title":"Audio Engineer / Studio Manager"}],"url":"https://www.linkedin.com/company/jwt"},{"company":"Red Car, Inc.","company_id":"red-car","location":"Chicago, IL.","positions":[{"description":"Recruited to lead the audio department in 2004. Mix, sound design, VO record/edit, music editorial and foley. I was lucky to work on brands like: State Farm, Tropicana, Bud Light, Midas, and others. Recruited to lead the audio department in 2004. Mix, sound design, VO record/edit, music editorial and foley. I was lucky to work on brands like: State Farm, Tropicana, Bud Light, Midas, and others.","duration":"May 2004 May 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2006","start_date":"May 2004","subtitle":"Red Car, Inc.","title":"Sound Designer"}],"url":"https://www.linkedin.com/company/red-car"},{"company":"Cutters Studios","company_id":"cutters-studios","location":null,"positions":[{"description":"Earned full mixer position at Another Country, LLC. in 2002. Duties included: national and international television and radio commercials- mixing, sound design, vo recording/editing, foley and music editing. Cataloguing/networking music/sfx libraries. Brands: Budweiser/Bud Light, Gatorade, Kellogg\'s (Rice Krispies, Special K, Frosted Flakes, Froot Loops, Eggo Waffles) Wilson Tennis, Allstate, et. al..","duration":"Aug 1998 May 2004 5 years 10 months","duration_short":"5 years 10 months","end_date":"May 2004","start_date":"Aug 1998","subtitle":"Cutters Studios","title":"Sound Designer / Sound Mixer"},{"description":"","duration":"Aug 1998 May 2002 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2002","start_date":"Aug 1998","subtitle":"Cutters Studios","title":"Assistant Engineer"}],"url":"https://www.linkedin.com/company/cutters-studios"}]', '["Anna F. Miller “Grant is at the top of his game and a true pleasure to work with. He is one of the best audio professionals I have ever encountered and respects his craft and the post-production process in a way that is rare and exceptional. He puts professionalism first and is highly communicative which makes it easy to work with him even when there are deadlines. I always appreciate opportunities to work with Grant!”","Michael Doroudian “As the senior editor, and Grant\'s direct supervisor for many years, at GoDaddy Productions, I could always count on Grant to \\"save the picture\\" with his sound design skills. You know what I mean- the edit is done, but something just doesn\'t feel quite right. But then Grant would come in with a sound mix that popped, and voila! Suddenly the video had a life, and the project was saved. That\'s what Grant does. He\'s also one of the few people, actually the only person, I know that is certified in Pro Tools. Not an easy task, but he did it. Grant\'s skills would be a fine addition to any audio post-production team and I highly recommend him.”","Carole Irgang “Grant is a pleasure to work with -- the calm in a sea of chaos. Always ready with a smart reco and creative approach. Dedicated to his craft and committed to excellence. Glad he is on the team! ”","Marc Lichtenstein “Grant Martin worked for me as the Chief Sound Designer/Audio Engineer, running the in-house audio studio of Red Car Chicago. Grant has a unique combination of talents. As a creative sound designer, Grant really does know how to think about his medium. He understands how thoughtful sound design can push the quality of communications over the top to captivate the audience and keep them engaged. He works like an artisan, and he is a throwback to a time when the sound designer had to know more than just the operations of hardware and software. He understands how to get inside someone\'s head with sound. As an audio engineer, Grant is always in charge of his room. And by that I mean he displays complete control over what is happening in the studio. He never gets flustered, and always rises to the challenge of any impossible request or deadline. His clients respond to his persona by giving them their trust. I have seen Grant successfully navigate different competing agendas among his clients, and lead them to unanimity because of his work. I never saw a client leave his studio less than completely satisfied. As a technician, I was always impressed by Grant\'s understanding of all the technological advancements that were made in audio. He was always current on the tools and the trends, and he helped me save money on equipment many times because he knew what was really necessary, and what was really just bells and whistles. Grant was one of the most consistent members of my staff when it came to dedication, quality, aggressiveness with new business, and his loyalty to the company. He will make an outstanding addition to any company\'s staff. I highly recommend Grant Martin as a Sound Designer and Audio Engineer. Please contact me directly for more information.”","Heather Hudson “Grant is a very talented Audio Engineer and an amazing person to work with. I appreciated and enjoyed the collaborative way he worked with me on my project for California Tourism; he appreciated and listened to my ideas, was creative in his solutions, and always delivered on time (if not early). His attitude is second to none - overall, a real pleasure to work with. My CEO and our board members were absolutely impressed with the final product and I give a fair amount of credit to Grant and his attention to detail.\\"”","Keith Kaminski “Grant is an absolute pleasure to work with. He does a great job of helping clients focus on being present and engaged while also making the work session be enjoyable. I highly recommend him for anyone looking for a powerhouse in audio mixing and composition.”","Christopher Gotschall “Grant did the sound design and mix for my independent film. He was incredible to work with, a perfectionist and great problem solver. His contribution to my film gave it production value that helped get it noticed by festivals.”","Andrew Gall “Grant\'s sound design expertise was instrumental in making the recording, editing, and the radio and television production jobs we worked on together as good as they could be. I used Grant on multiple occasions because of his consistency, knowledge, and eye for detail for every project. Once we I used him for a project, he was always my first choice to work with the next time around.”","Jeff York “Grant is a superb audio engineer. He has a great ear, and inpeccable taste. Everything he touches is made better by a country mile. His sense of nuance and clarity are expert. And he is terrific at directing talent and knows how to get the best out of them with just the right words. I also don\'t know if I\'ve come across a nicer person in this business. Which is really saying something considering he\'s been in the business a long time and one would think he\'d be jaded. But he\'s not. He\'s incredibly positive. Hire this talent and you will be very pleased.”","Harvey Lewis “Grant is an excellent audio engineer. He has all the qualities anyone would ask for from this position. He has a great ear for the smallest nuance in sound and adds lots of creativety and life to any project he works on. Grant is a calming force and works extremely well with producers, creatives and clients in what can sometimes be a very stressful situation. He is very talented and I highly recommend Grant.”"]']
User: ['Dan Geocaris', 'I work with clients producing audio for all kinds of corporate and advertising projects, from small to large, local to national in scope. The work I enjoy most is audio Post-Production for video. I love adding and editing music and SFX to video projects getting the video edit to come alive. Editors and Producers I work with are blown away at the difference sweetening makes to the project. Of course the final mix helps a lot too.Specialties: Working with clients to get the most professional result for their budget.http://www.soundglyph.com', 'Audio Post-Production Specialist - SoundGlyph LLC', 'SoundGlyph LLC', '[{"company":"SoundGlyph LLC","company_id":null,"location":"Middleton, Wisconsin","positions":[{"description":"Whatever your content, at SoundGlyph I believe the impression your sound makes, is the most important part of any production. With over 25 years of experience producing audio for advertising and communications I am ready to handle anything you throw at me, and deliver what you need. SoundGlyph offers audio production services at affordable rates available, reflecting the latest efficiencies in production technology. If you want your audio to come alive, give me a call. Whatever your content, at SoundGlyph I believe the impression your sound makes, is the most important part of any production. With over 25 years of experience producing audio for advertising and communications I am ready to handle anything you throw at me, and deliver what you need. SoundGlyph offers audio production services at affordable rates available, reflecting the latest efficiencies in production technology. If you want your audio to come alive, give me a call.","duration":"Apr 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Apr 2013","subtitle":"SoundGlyph LLC","title":"Audio Post-Production Specialist - Owner/Producer"}],"url":""},{"company":"Middleton-Cross Plains Area School District-Transportation","company_id":null,"location":"Middleton, WI","positions":[{"description":"","duration":"Jul 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Jul 2011","subtitle":"Middleton-Cross Plains Area School District-Transportation","title":"CDL Trainer & Driver"}],"url":""},{"company":"Airport Commission-City of Middleton","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2013 Apr 2019 6 years 1 month","duration_short":"6 years 1 month","end_date":"Apr 2019","start_date":"Apr 2013","subtitle":"Airport Commission-City of Middleton","title":"Airport Commission"}],"url":""},{"company":"Concept Productions","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1986 Mar 2013 26 years 10 months","duration_short":"26 years 10 months","end_date":"Mar 2013","start_date":"Jun 1986","subtitle":"Concept Productions","title":"Production Director"}],"url":""}]', '["Michael Massey “I\'ve worked closely with Dan for over 20 years and his ears, ideas and execution of creativity are impeccable. His laid back style and demeanor only serve to further a comfortable and professional environment in which to accomplish tasks at hand. I highly recommend Dan for recording, audio production, video sweetening and post for any of your commercial and creative projects.”","Del Brown “Dan gets it.Great personality, listens, understands, and is wonderfully creative. Super to work with.”","Michael Skewes “I\'ve worked with Dan for over 20 years on numerous projects covering the entire production spectrum. He\'s got a great ear and superb taste. One of the best!”"]']### Assistant: The agent's job is to produce audio for corporate and advertising projects, and today, the agent is reaching out to the user because they need assistance with audio post-production for a video project, including music and sound effects editing.
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### Human: Agent: ['Mick Sherman', '6+ years experience at tech startups focused on pricing software and analytics. Experienced in Asset Management, Business Development, and Product Management.', 'Head of Kura Fund', 'Keyko', '[{"company":"Keyko","company_id":"keyko-gmbh","industry":"IT Services and IT Consulting","location":"Zurich, Switzerland","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"Keyko","title":"Managing Director at Kura Strategies GmbH"}],"url":"https://www.linkedin.com/company/keyko-gmbh"},{"company":"Altcoin Advisors","company_id":"altcoin-advisors","location":"New York City Metropolitan Area","positions":[{"description":"Altcoin was a quant trading firm specializing in crypto assets. I led capital raising, investor relations, product development, finances, and operations. At its peak, Altcoin had over $25M in assets under management. Altcoin achieved a net return of 49% from inception. Altcoin was a quant trading firm specializing in crypto assets. I led capital raising, investor relations, product development, finances, and operations. At its peak, Altcoin had over $25M in assets under management. Altcoin achieved a net return of 49% from inception.","duration":"May 2017 Dec 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2020","start_date":"May 2017","subtitle":"Altcoin Advisors","title":"Founder and CEO"}],"url":"https://www.linkedin.com/company/altcoin-advisors"},{"company":"Broker Genius","company_id":"broker-genius","location":"Greater New York City Area","positions":[{"description":"Director of Data Strategy & Analytics (2016 – 2017)Senior Pricing Consultant/BI Lead (2016) Senior Portfolio Manager (2015 – 2016)Sales Account Manager (2014 – 2015) Business Development Intern (2013)Broker Genius is intelligent software for dynamic ticket pricing. I started there as an intern when it was just an idea, became the 2nd employee as a Sales Account Manager, and then promoted three more times in three years to become the Director of Data Strategy & Business Analytics. In other words, I became the person who built the data products and reports and my work helped grow this company to over 150 employees by year three. I also advised clients on quantitative strategy, managed a $100M+ portfolio, and participated in raising Series B funding. The most significant product I built was the Full-Service Pricing (FSP) Program. In 2016 and 2017, I was able to sell $17M in FSP services, and this allowed the startup to grow into a 150+ company.","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Broker Genius","title":"Director Of Analytics"}],"url":"https://www.linkedin.com/company/broker-genius"}]', '["Zak Ellman “Mick is truly a special person. It is hard to quantify everything that Mick did, and it is especially hard to quantify it now as I usually asked Mick to help me whenever quantifying anything. Mick was a super star in the truest sense of the word. Mick came to work at Broker Genius with me as the 2nd US based employee hired on. Mick grew with the company, and the company grew from Mick. Mick has an incredible ability to explain very complex ideas, in a straight forward and friendly manner. Mick helped to found the Full Service pricing program at Broker Genius. He worked with some of the largest, most sophisticated and most successful brokers in the industry, guiding their pricing strategies through trends Mick spotted in the data. Mick joined me as my partner on the sales team. Mick is one of the most brilliant minds I have ever worked with. Mick can effectively communicate with someone who does not understand data, as well as impress the most analytical of minds. Mick can handle the hardest of questions, and I have seen him personally teach even the most seasoned of CFO\'s, CFA\'s and CPA\'s that Mick has had to speak with. Mick is a brilliant mind and a special person. When you get the chance to work with someone like Mick, you take advantage of the opportunity. If you are lucky enough to one day get the chance to work with Mick, do not waste the opportunity, it is a chance most people will never be lucky enough to get. ”","Jason Crystal “Having worked with Mick at Broker Genius for over two and a half years I can attest to the fact he is extremely capable and dependable and thus a huge asset to any team. Mick helped pioneer two crucial departments as Broker Genius\' first pricing analyst and the first analytics and reporting consultant. The latter role was especially crucial in helping ensure clients understood the value of our products. Good luck in the next phase of your career! ”"]']
User: ['Drew Higgins', 'I am currently the Lead UX Consultant at Bluewater Learning, a talent management consulting firm.', 'Snr. Curriculum Developer at DISCO', 'DISCO', '[{"company":"DISCO","company_id":"cs-disco-llc","industry":"Computer Software","location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Oct 2019","subtitle":"DISCO","title":"Snr. Curriculum Developer"}],"url":"https://www.linkedin.com/company/cs-disco-llc"},{"company":"Bluewater - Consultants for Learning and Talent Management","company_id":"bluewater---consulting-for-learning-and-talent-management","location":null,"positions":[{"description":"","duration":"Mar 2018 Oct 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2019","start_date":"Mar 2018","subtitle":"Bluewater - Consultants for Learning and Talent Management","title":"Business Consultant"},{"description":"Bluewater is a consulting partner for learning and talent management that brings deep expertise for the selection, implementation, and operation of learning and talent management systems in order to deliver business results. For talent leaders seeking a partnership that truly shares their problems and goals — and dissatisfied with the typical tech-first approach to problem-solving — Bluewater provides consulting for learning and talent management that gives clients renewed confidence and a vision for the future. Bluewater brings deep expertise to partner with clients for the selection, implementation, and operation of learning and talent management systems to deliver business results. Unlike narrowly focused providers, Bluewater brings a holistic partnership approach that guides clients through strategy formulation all the way to business outcomes. Bluewater also partners with clients for ongoing administration, optimization, and reporting — forwarding business outcomes and achieving long-term value.","duration":"Aug 2014 Oct 2019 5 years 3 months","duration_short":"5 years 3 months","end_date":"Oct 2019","start_date":"Aug 2014","subtitle":"Bluewater - Consultants for Learning and Talent Management","title":"Creative Director of Instructional Design"},{"description":"Consulted on user experience projects.","duration":"Mar 2017 Mar 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2018","start_date":"Mar 2017","subtitle":"Bluewater - Consulting for Learning, Talent, and Human Capital Management","title":"Lead UX Consultant"}],"url":"https://www.linkedin.com/company/bluewater---consulting-for-learning-and-talent-management"},{"company":"Responsive Ed","company_id":"responsiveed","location":"Dallas/Fort Worth Area","positions":[{"description":"Responsive Ed is a public charter school that focuses on bringing innovative educational methods to struggling students.•Created curricula to promote discovery learning by reducing lecture time and increasing group research.•Create mnemonic and pictorial learning aids to enhance memorization•Diagnosed and treated or corrected learning disabilities•Managed classrooms and course work for an average of 100 students during a school year.•Participated in school wide intervention, and increased STAAR passing rate by 50 percentage points.•Created a history curricula that vastly increased reading and writing scores.•Created a discussion program that increased critical thinking skills•Developed yearlong curriculum maps•Created manipulatives to teach abstract history concepts","duration":"Aug 2011 Jul 2014 3 years","duration_short":"3 years","end_date":"Jul 2014","start_date":"Aug 2011","subtitle":"Responsive Ed","title":"History Teacher"}],"url":"https://www.linkedin.com/company/responsiveed"},{"company":"Culture Red","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Culture Red is a graphic design studio specializing in corporate branding and web-design.•Oversaw operations for the studio•Managed vendors design and programming vendors, world-wide•Secured clients for the studio•Created information architecture and information designs for corporate clients•Created corporate branding concepts, and brand materials•Created strategic web site designs•Implemented search engine optimization and search engine marketing•Edited video•Created video graphics","duration":"Jun 2008 Aug 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2010","start_date":"Jun 2008","subtitle":"Culture Red","title":"Business Owner"}],"url":""},{"company":"Interprise","company_id":"interprise","location":"Dallas/Fort Worth Area","positions":[{"description":"Interprise is a medium sized interior design firm, specializing in corporate interiors•Designed marketing materials for property owners and property management firms.•Executed designs for print, web, and environmental applications•Created wayfinding signage, and designed evacuation signage plans•Expanded our web services to include Flash programing•Expanded our services to include architectural photography•Expanded our services to include 3D rendering•Expanded our services to include trade-show booth design","duration":"Aug 2005 Jun 2008 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2008","start_date":"Aug 2005","subtitle":"Interprise","title":"Snr. Graphic Designer"}],"url":"https://www.linkedin.com/company/interprise"},{"company":"Leadership Network","company_id":"leadership-network","location":"Dallas/Fort Worth Area","positions":[{"description":"Leadership Network is a consulting firm specializing in innovative churches. They facilitate collaborative sessions that guide their clients into discovering unique solutions to difficult problems.•Supported facilitation of collaborative sessions by organizing client and support team work-flows•Created illustrations and graphic models during presentations, in real time (scribing)•Photographically documented collaborative sessions•Documented sessions by creating websites, in real time","duration":"Jun 2005 Mar 2006 10 months","duration_short":"10 months","end_date":"Mar 2006","start_date":"Jun 2005","subtitle":"Leadership Network","title":"Graphics Lead and Scribing"}],"url":"https://www.linkedin.com/company/leadership-network"},{"company":"Denton Savate Salle","company_id":null,"location":"Denton, Tx","positions":[{"description":"The Denton Savate Salle was a small martial arts school teaching European style full-contact kickboxing and self-defense•Trained students in kickboxing and self-defense•Diagnosed movement problems, and prescribed corrective exercises•Taught biomechanical exercises to improve work efficiency The Denton Savate Salle was a small martial arts school teaching European style full-contact kickboxing and self-defense•Trained students in kickboxing and self-defense•Diagnosed movement problems, and prescribed corrective exercises•Taught biomechanical exercises to improve work efficiency","duration":"Sep 2000 Aug 2002 2 years","duration_short":"2 years","end_date":"Aug 2002","start_date":"Sep 2000","subtitle":"Denton Savate Salle","title":"Kickboxing Coach"}],"url":""}]', '["Matt Devlin, MBA “Droo is a creative mastermind and insightful marketer. I have partnered with Droo on several projects to strengthen my company\'s offering or provide upstream services, and each time Droo has delivered! He has a unique ability to truly listen to clients and quickly convert their requests into relevant and strategic design. His abilities extend beyond just creative and into strategy, brand identity and product development.”","Dale Scheihagen “Droo is a skilled graphic designer with the ability to deliver under extremely difficult circumstances. He is an honest, hard working person who will exhaust his resources to get the job done. I\'ve known Droo for many years and can say without hesitation that his integrity is above reproach. His personality and skill set are a tough match to beat!”"]']### Assistant: The agent's job is to analyze pricing strategies for tech startups, and today, the agent is reaching out to the user because they need to discuss potential collaboration on optimizing pricing models for Bluewater Learning's talent management consulting services.
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### Human: Agent: ['Don McNeill', 'Delaware Representative helping business owners grow, manage, market and save. SpotOn helps companies with innovative business solutions to management, marketing, merchant services and even analytics.', 'SpotOn Account Executive Hospitality Team NEED HELP? 302-353-8839', 'SpotOn', '[{"company":"SpotOn","company_id":"spoton","industry":"Software Development","location":"Delaware, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"SpotOn","title":"Account Executive"}],"url":"https://www.linkedin.com/company/spoton"},{"company":"National Restoration","company_id":"national-restoration","location":"Delaware, New Jersey, Pennsylvania, Maryland","positions":[{"description":"National Restoration has been restoring homes and offices from smoke, fire and water damage for 20 years. We now offer Cleaning/Sanitizing services for offices, rentals, vehicles and entertainment venues. Our crews restore Your Normal!","duration":"Jul 2020 Feb 2021 8 months","duration_short":"8 months","end_date":"Feb 2021","start_date":"Jul 2020","subtitle":"National Restoration","title":"Director of Sales and Marketing"}],"url":"https://www.linkedin.com/company/national-restoration"},{"company":"www.cannprinting.com","company_id":null,"location":"Wilmington, Delaware","positions":[{"description":"If you want peace of mind knowing that your print projects will be gorgeous, delivered on time and at competitive prices...Cann Printing still does what it has since 1923. I am glad to be back after 20 years!","duration":"Sep 2017 Jul 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2020","start_date":"Sep 2017","subtitle":"www.cannprinting.com","title":"Account Executive"}],"url":""},{"company":"CateringStone","company_id":"cateringstone","location":null,"positions":[{"description":"Manage funding, development, promotions, partnering and licensing.CateringStone is a breakthrough thermal consistency product for the catering, restaurant, and food service industries. Using 100% food-safe technology, CateringStone Cold and CateringStone Hot deliver constant, dependable temperatures of below 40°F and above 140°F. The products replace the need for ice, electricity, and open flame in a multitude of food-related applications.Two versions of CateringStone Cold are available. These cold versions remain at a constant temperature of 14°F or -9°F and are good for 1,000 uses, for up to 20 hours per use. They replace thousands of dollars in ice, as well as offer a much more reliable thermal constant.In contrast, CateringStone Hot maintains the temperature of hot foods above 140°F (up to 154°F) without continuing the cooking process. This is crucial not only to food’s visual appeal and taste, but more importantly, to its safety. And, unlike canned heat, CateringStone Hot lasts for 1,000 uses, for up to 6 hours per use.CateringStones are easy to use. For cold units, freeze vertically overnight. For hot units, simply warm in boiling water for approximately 90 minutes, then use wherever heat is needed during transportation or service. A proud member of the International Caterers Association and the National Association for Catering and Events.","duration":"Dec 2015 Aug 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2017","start_date":"Dec 2015","subtitle":"CateringStone","title":"Sales Manager"},{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"CateringStone","title":"CEO"}],"url":"https://www.linkedin.com/company/cateringstone"},{"company":"Pensak Technologies","company_id":null,"location":"2207 Grant Avenue, Wilmington, DE 19806","positions":[{"description":"Pensak Technologies is a think tank, headed by one of the current, most patented scientists in Innovation, Dr. David Pensak. I direct business development for innovations. Please contact me if you would like to meet.","duration":"Jan 2015 Oct 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2016","start_date":"Jan 2015","subtitle":"Pensak Technologies","title":"Director of Business Development"}],"url":""},{"company":"Sycamore International, Inc.","company_id":null,"location":"Landenberg, Pensylvania","positions":[{"description":"For the first time in my life, I am actually buying and not selling. Now I am looking to find companies, schools and organizations that want to sell off old computers and E-Waste. What has to be recycled is kept out of landfills. What we can refurbish and resell, we work with educational groups around the globe and get used equipment into the hands of students that really need them.","duration":"Mar 2013 Jan 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2015","start_date":"Mar 2013","subtitle":"Sycamore International, Inc.","title":"Recycling Representaive"}],"url":""},{"company":"McNeill Designs for Brighter Minds","company_id":"mcneill-designs-for-brighter-minds","location":"","positions":[{"description":"Manage funding, development, promotions, partnering and licensing.","duration":"Mar 2005 Mar 2013 8 years 1 month","duration_short":"8 years 1 month","end_date":"Mar 2013","start_date":"Mar 2005","subtitle":"McNeill Designs for Brighter Minds","title":"CEO and Chairman"}],"url":"https://www.linkedin.com/company/mcneill-designs-for-brighter-minds"},{"company":"Pi Kappa Phi Fraternity","company_id":"pi-kappa-phi-fraternity","location":"University of Delaware","positions":[{"description":"Helping to grow the membership of the chapter and the minds of the men within it.","duration":"Sep 2011 Aug 2012 1 year","duration_short":"1 year","end_date":"Aug 2012","start_date":"Sep 2011","subtitle":"Pi Kappa Phi Fraternity","title":"Chapter Adviser"}],"url":"https://www.linkedin.com/company/pi-kappa-phi-fraternity"},{"company":"McClafferty Printing","company_id":null,"location":"","positions":[{"description":"Sales of commercial printing services","duration":"Dec 2003 Mar 2006 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2006","start_date":"Dec 2003","subtitle":"McClafferty Printing","title":"Sales"}],"url":""},{"company":"Prism Color","company_id":null,"location":"","positions":[{"description":"Comercial printing sales to large regional accounts.","duration":"Jul 1999 Dec 2003 4 years 6 months","duration_short":"4 years 6 months","end_date":"Dec 2003","start_date":"Jul 1999","subtitle":"Prism Color","title":"Salesman"}],"url":""},{"company":"McNeill Inc.","company_id":null,"location":"","positions":[{"description":"Manufactured 4 hot sauces and won two awards for taste and packaging in the industry. Learned the industry and more importantly earned a masters degree at the school of Hard Knocks. This has also helped me become who I am today.","duration":"Jan 1996 Jan 2001 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2001","start_date":"Jan 1996","subtitle":"McNeill Inc.","title":"Owner"}],"url":""},{"company":"Mercantile Press","company_id":null,"location":"","positions":[{"description":"Sold commercial to regional accounts in the Northeast","duration":"Jun 1997 Jun 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 1999","start_date":"Jun 1997","subtitle":"Mercantile Press","title":"Salesman"}],"url":""},{"company":"Cann Printing","company_id":null,"location":"","positions":[{"description":"Began as a new sale rep with a company of $750,000 in sales and over the course of 10 years brought slaes to 3.5 Million.","duration":"Feb 1987 Feb 1997 10 years 1 month","duration_short":"10 years 1 month","end_date":"Feb 1997","start_date":"Feb 1987","subtitle":"Cann Printing","title":"Account Executive"}],"url":""},{"company":"Southwestern Book Company","company_id":null,"location":"","positions":[{"description":"Southwestern Books is the greatest sales training company that teaches young men and women how to sell not only door to door but for life. I finished that summer in teh top 5% out of 4,000 students that started. Today, the sales knowledge I learned at Southwestern is used everyday.","duration":"Jun 1986 Aug 1986 3 months","duration_short":"3 months","end_date":"Aug 1986","start_date":"Jun 1986","subtitle":"Southwestern Book Company","title":"Door to door sales"}],"url":""}]', '["“Don was the best print sales rep in the business! Although I was sorry he left the business I appreciate his new initiative. His attention to detail and caring of people is extraordinary and to be admired. It carries over to any business he is involved with. He has the utmost integrity and brings passion and dedication to his work. I look forward to our paths crossing again.”","“Emthusiastic, committed and forthright Don is determined to help children learn and grow and towards that end I totally support all of his efforts.”"]']
User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to help business owners with innovative business solutions, and today the user is reaching out to the agent because they need assistance in building customer relationships and telling impactful stories.
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### Human: Agent: ['Sahika Korkmaz', 'Relentless and highly productive global leader with deep expertise in operational learning and human and organizational performanceKeen ability to effectively manage multiple cross-functional enterprise teams by leveraging strong relationships to build coalition among senior leaders and peersProven experience in leading globally distributed remote teams using traditional and agile project methodologiesPassionate mentor focused on developing other professionals and positioning them for career growth through focused mentorship and coachingSeasoned leader with industrial engineering expertise with 15+ years of experience designing and implementing processes that support workplace efficiency and safetyExpertise: Operational Learning / Human and Organizational Performance: develop strategies and tools to integrate human performance concepts into process safety, safe work processes, incident investigation and fatality prevention programs; lead development of human error prevention and human reliability tools; facilitate Human Performance learning sessions for leaders; provide Human Performance training for all levels of the organization. Human Factors: usability testing; usability research design; human-computer interaction(HCI); students’ use of computers; design, evaluation and usability testing of educational software and training materials; user centered design. Statistics: Design of Experiments, Biostatistics, Statistical Process ControlErgonomics: industrial and office ergonomics; educational ergonomics; upper extremity work-related musculoskeletal disorders; driver behaviour and performance measurement; electromyography. Industrial Engineering: Time study, Methods Engineering, Operations ResearchPublic speaking: Training leadership teams, workforce, awareness sessions, educational workshops', 'Senior Manager, EHS&S Systems and Tools at Tesla | EHS&S Data Management Systems | EHS&S Data Engineering', 'Tesla', '[{"company":"Tesla","company_id":"tesla-motors","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Tesla","title":"Senior Manager, EHS&S Systems and Tools"},{"description":"","duration":"Sep 2020 Mar 2021 7 months","duration_short":"7 months","end_date":"Mar 2021","start_date":"Sep 2020","subtitle":"Tesla","title":"Senior Staff, Systems and Tools, Global EHS"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"Chevron","company_id":"chevron","location":null,"positions":[{"description":"• Leads multiple cross-functional enterprise teams to develop organizational capability for operational learning and incident management (teams of 10-50 people)• Leads enterprise-wide multi-year initiatives to shift operational safety culture from blame and punish to learn and improve• Leads one of the first agile software development projects to build a Power BI dashboard and Safeguard Learning PowerApp• Strategically leads the shift in Chevron safety culture from observing behaviors to verifying safeguards• Coaches and mentors organizational leaders at all levels of the organization, including executives• Represents Chevron at External Industry Conferences, Benchmarking Groups, and Industry Organizations","duration":"Apr 2020 Sep 2020 6 months","duration_short":"6 months","end_date":"Sep 2020","start_date":"Apr 2020","subtitle":"Chevron","title":"Senior Manager, Complex Process Facilities HES, Operational Learning and Human Performance"},{"description":"• Led a team of 15 part time team members and 5 external consultants and 3 industry leading external SMEs. Leveraged the knowledge of unique resources (internal and external) for the right tasks at the right time. Leadership style inspired the team to work across boundaries, including bringing alignment among legal, PGPA Brand, PGPA communications, and OE/HES to ensure a product was fit for purpose for the enterprise. While the scope of the project was originally DS&C, continually reinforced that the goal was to create something that was useful for the enterprise. The tools that were developed by this project team are now being used as a key enabler for operational learning at the enterprise level. Team won the very prestigious Chairman\'s award with this project. • Host, design and facilitate recurring fatality prevention executive roundtables with safety executives from Tesla, PG&E, Maersk and other enterprises• Build human performance champions through strategic coaching and relentless reinforcement (~400 human performance champions) • Develops strategies and tools to integrate human performance concepts into incident investigation, fatality and serious incident prevention, process safety, and safe work processes • Oversee human performance training design and delivery for over 7,000 people • Leads development and deployment of operational learning/incident management tools (including leader response to incidents, learning teams, safeguard learning tool, culpability model) • Leads one of the first agile software development projects to build a Power BI dashboard and Safeguard Learning PowerApp • Leads development of human error prevention and human reliability tools• Coaches and mentors organizational leaders at all levels of the organization, including executives• Represents Chevron at External Industry Conferences, Benchmarking Groups, and Industry Organizations• First person in Chevron in this roll full time; leads community of practice","duration":"Jan 2015 Apr 2020 5 years 4 months","duration_short":"5 years 4 months","end_date":"Apr 2020","start_date":"Jan 2015","subtitle":"Chevron","title":"Global Downstream and Chemicals Senior Human Performance Advisor"},{"description":"Led the Strategic Research program for Human Performance. Manages Chevron’s global Office Ergonomics program with 100 locations and 90,000+ clients. • Managed the development and deployment of corporate office and industrial ergonomics software tools. • Facilitated the development and deployment of Human Performance, Human Factors, and ergonomics training and tools in US and globally. • Designed experiments for usability studies of petroleum engineering software • Lead input device usability studies for specialized Next Gen software products and touch interfaces• Lead eye tracking software research studies• Lead user experience development of office ergonomics software through entire lifecycle from insights-driven concept incubation to refined final product","duration":"Jan 2013 Dec 2014 2 years","duration_short":"2 years","end_date":"Dec 2014","start_date":"Jan 2013","subtitle":"Chevron","title":"Human Factors and Ergonomics Team Lead"},{"description":"Managed corporate community of practice with 30 process advisors globally; Lead search, development; usability testing; implementation and change management of corporate level office ergonomics software tool project; conducted global office ergonomics incident trend analysis; developed Minimum Ergonomics Performance Specifications for task seating.","duration":"Apr 2008 Dec 2012 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2012","start_date":"Apr 2008","subtitle":"Chevron","title":"Human Factors and Ergonomics Advisor"}],"url":"https://www.linkedin.com/company/chevron"},{"company":"San Jose State University","company_id":"san-jose-state-university","location":"","positions":[{"description":"","duration":"Jan 2009 Dec 2014 6 years","duration_short":"6 years","end_date":"Dec 2014","start_date":"Jan 2009","subtitle":"San Jose State University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/san-jose-state-university"},{"company":"The Ohio State University","company_id":"the-ohio-state-university","location":null,"positions":[{"description":"Upper Extremity Research Laboratory, the Ohio State University, Columbus, OHResearch areas: industrial and office ergonomics, educational ergonomics, students’ use of computers, usability testing, usability research design, human-computer interaction (HCI), upper extremity work-related musculoskeletal disorders, electromyography, design, evaluation and usability testing of educational software and training materials, IT design, universal design, user centered design. Neuromotor Control Lab, the Ohio State University, Columbus, OHResearch areas: carpal tunnel syndrome, magnetic resonance imaging, nerve conduction velocity testing.","duration":"Sep 2003 Dec 2007 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2007","start_date":"Sep 2003","subtitle":"The Ohio State University","title":"Research Assistant"},{"description":"ISE 503 Work Physiology and Biomechanics in Work Design","duration":"Sep 2004 Mar 2005 7 months","duration_short":"7 months","end_date":"Mar 2005","start_date":"Sep 2004","subtitle":"The Ohio State University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/the-ohio-state-university"},{"company":"Ohio University","company_id":"ohio-university","location":"","positions":[{"description":"Ohio Research Institute for Transportation and the Environment, Human Factors and Ergonomics LaboratoryResearch areas: driver performance measurement, driver behavior, human factor related to driving and traffic safety, traffic signing, visibility, legibility, driver risk-taking, driver eye-scanning behavior and measurement, road and weather information systems, snow and ice removal operations, pavement sensors, traffic signal group relamping, genetic algorithms.","duration":"Aug 2001 Jun 2003 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2003","start_date":"Aug 2001","subtitle":"Ohio University","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["“Sahika is a Human Performance and Operational Learning Expert. She has a lot of experiences across industries in those areas. Personally I would consider she is a \\"Guru\\" of Human Performance and Operational Learning for across Chevron Corporation. She has very good personality, friendly, humble, and very energic. Thank you for hosting me and did a city tour when I visited SFO last year! Hope we can meet up in person someday.”","“Sahika is an expert in the field of ergonomics and human factors. She has successfully identified and implemented systems to manage ergonomic risk for Chevron. Her technical skills along with her supervisory experience make Sahika a must have to any organization. She has outstanding communication skills that allow her to work with and navigate diverse cultures. She is an asset to any team..”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to serve as the Senior Manager of EHS&S Systems and Tools at Tesla, leveraging her expertise in operational learning and human performance, while today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs at Sierra Properties, Inc.
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### Human: Agent: ['Jon Schernikau', 'Experienced Vendor Relations with a demonstrated history of working in the transportation/trucking/railroad industry. Skilled in Customer Service, Advertising, Sales, Business Development, and Marketing Strategy. Strong sales professional with a Bachelor of Arts (B.A.) focused in Speech Communication from University of Nebraska-Lincoln.', 'Field Sales Manager at Polyconcept North America', 'Polyconcept North America', '[{"company":"Polyconcept North America","company_id":"polyconcept-north-america","industry":"Consumer Goods","location":"","positions":[{"description":"","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Polyconcept North America","title":"Field Sales Manager"}],"url":"https://www.linkedin.com/company/polyconcept-north-america"},{"company":"Gana Farms","company_id":null,"location":"Martell, NE","positions":[{"description":"","duration":"Nov 2015 Apr 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2018","start_date":"Nov 2015","subtitle":"Gana Farms","title":"Sales and Customer Relations"}],"url":""},{"company":"Gana Trucking & Excavating, Inc","company_id":null,"location":"Martell, NE","positions":[{"description":"All things that involve the marketing and business development of Gana Trucking & Excavating. Including, customer relations, managing website and social media presence and tradeshows. All things that involve the marketing and business development of Gana Trucking & Excavating. Including, customer relations, managing website and social media presence and tradeshows.","duration":"Jun 2015 Apr 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2018","start_date":"Jun 2015","subtitle":"Gana Trucking & Excavating, Inc","title":"Marketing Manager"}],"url":""},{"company":"Diversified Parts & Supply","company_id":null,"location":"","positions":[{"description":"DIVERSIFIED PARTS & SUPPLY is and Independent Distributor for aftermarket parts and supply to the Heavy Equipment and Trucking Industry.THE HEAVY EQUIPMENT & TRUCKING INDUSTRY is very diverse. When you have Part and Supply needs, you need a solution-driven company that understands your business and can provide a variety of options to meet the demands of our industry.DIVERSIFIED PARTS & SUPPLY is a new alternative to the current aftermarket parts system. Our Mission is:1) to keep you and your equipment on the job2) provide new solutions to evolving part challenges3) to continually source and work with new wholesalers to provide you with the newest technology and resources available as it relates to the heavy equipment industry.","duration":"Sep 2014 Apr 2018 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2018","start_date":"Sep 2014","subtitle":"Diversified Parts & Supply","title":"Sales and Vendor Relations"}],"url":""},{"company":"Bob Stephens & Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1993 Aug 2014 21 years 7 months","duration_short":"21 years 7 months","end_date":"Aug 2014","start_date":"Feb 1993","subtitle":"Bob Stephens & Associates","title":"Sales"}],"url":""},{"company":"United States Navy","company_id":"us-navy","location":"","positions":[{"description":"","duration":"Aug 1989 Feb 1993 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 1993","start_date":"Aug 1989","subtitle":"United States Navy","title":"Surface Warfare Officer"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Teresa L. “Working with Jon on projects has been a true pleasure. He is a very positive, energetic and forward thinking individual. Jon advertising and marketing experience gives him some true insight into what works and how to make it happen. Always a professional, and always in his clients corner.”","Teri Higgins “John approaches my out-of-the box ideas and challenges with enthusiasm. He works well with tight timelines and brings me exactly what I\'m looking for even when I don\'t know what I want.”"]']
User: ['Alicia Hart, MBA', 'An accounting professional with over 25 years of experience. I have worked in non-profit, SaaS, retail, telecom, and manufacturing environments.Specialties: Financial System implementations', 'Finance and Accounting Professional', 'Hope Hall School', '[{"company":"Hope Hall School","company_id":"hope-hall","industry":"Primary and Secondary Education","location":null,"positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Hope Hall School","title":"Chief Financial Officer"},{"description":"","duration":"Jun 2019 May 2021 2 years","duration_short":"2 years","end_date":"May 2021","start_date":"Jun 2019","subtitle":"Hope Hall School","title":"Director Of Finance And Human Resources"}],"url":"https://www.linkedin.com/company/hope-hall"},{"company":"OneStream Networks","company_id":"onestream-networks","location":"","positions":[{"description":"-Provide management and leadership to staff of three-Member of the Executive Leadership Team-Responsible for day-to-day operations of the accounting department, including accounts payable, account receivable, credit, collections, billing, cash management, fixed assets, and general accounting -Responsible for financial statement reporting and analysis-Responsible for preparation of yearly budget -Responsible for month end and year end close-Responsible for communication with external accounting firm including year end review and corporate tax preparation -Responsible for all HR duties-Responsible for business insurances-System Administrator for ERP system (Microsoft Dynamics GP) and Billing System (TimelyBill)-Responsible for Regulatory and Tax reporting -Work with legal counsel as required -Presentation of the financial results to the BoD on a quarterly basis","duration":"Dec 2015 Jun 2019 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2019","start_date":"Dec 2015","subtitle":"OneStream Networks","title":"Controller"}],"url":"https://www.linkedin.com/company/onestream-networks"},{"company":"Partners + Napier","company_id":"partners-and-napier","location":"Rochester, NY","positions":[{"description":"-Provide management and leadership to staff of two-Responsible for day-to-day operations of the accounting department, including accounts payable, cash management, fixed assets, sales & use tax reporting, and general accounting-Responsible for financial statement reporting and analysis-Responsible for reporting to the corporate office-Responsible for month end and year end close, including preparation for annual audit-Responsible for budget process, including monthly reforecasts","duration":"Feb 2014 May 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2015","start_date":"Feb 2014","subtitle":"Partners + Napier","title":"Assistant Controller"}],"url":"https://www.linkedin.com/company/partners-and-napier"},{"company":"Canine Containment Distribution Company, a Distributor of Invisible Fence Brand","company_id":null,"location":"Pittsford, NY","positions":[{"description":"-Provide management and leadership to staff of two-Responsible for day-to-day operations of the accounting department, including accounts payable, account receivable, credit, collections, billing, cash management, fixed assets, general accounting, purchasing, receiving, and pricing-Responsible for financial statement reporting and analysis-Responsible for month end and year end close-Responsible for communication with outside accounting firm-Responsible for all HR duties-Responsible for business insurances-Responsible for running the office while the General Manager is away","duration":"Dec 2011 Nov 2013 2 years","duration_short":"2 years","end_date":"Nov 2013","start_date":"Dec 2011","subtitle":"Canine Containment Distribution Company, a Distributor of Invisible Fence Brand","title":"Controller"}],"url":""},{"company":"BlueTie, Inc.","company_id":"bluetie-inc-","location":"","positions":[{"description":"-Provide management and leadership to staff of one-Responsible for day-to-day operations of the accounting department, including accounts payable, account receivable, credit, collections, billing, cash management, fixed assets, and general accounting-Responsible for month end and year end close, including preparation for annual audit-Ensure compliance with statutes, laws, and GAAP-Improve financial controls to minimize risk-System Administrator for Great Plains as well as our internally developed billing system-Ensured successful spin-off of two separate companies from BlueTie, Inc.-Responsible for successful audit by an external accounting firm","duration":"Jul 2009 Oct 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2011","start_date":"Jul 2009","subtitle":"BlueTie, Inc.","title":"Director of Finance"}],"url":"https://www.linkedin.com/company/bluetie-inc-"},{"company":"Lenel Systems International","company_id":"lenels2","location":"","positions":[{"description":"Provide management and leadership to a staff of eighteenResponsible for the day-to-day operations of the accounting department, including accounts payable, accounts receivable, credit, collections, and general accountingResponsible for month end close, quarter end process, and year end close, including loading to HFMSOX compliance, including documentation of all departmental processes / proceduresInternal Audit coordinationCalculation of sales person commissions on a quarterly basisKey role in transition from legacy system to JD EdwardsFinance lead in development of iSales quoting toolResponsible for deferred revenue recognitionResponsible for review and approval of monthly journal entries and reconciliationsResponsible for all reportingCo - Pilot for ACE (Achieving Competitive Excellence) project","duration":"Apr 2007 May 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2009","start_date":"Apr 2007","subtitle":"Lenel Systems International","title":"Director of Accounting / Interim Controller"}],"url":"https://www.linkedin.com/company/lenels2"},{"company":"LISANN CORP","company_id":null,"location":"","positions":[{"description":"Provide management and leadership to a staff of twoResponsible for month end close process, including financial statement preparation and analysisWeekly cash flow projectionBudgetingResponsible for HR, including 401(k) plan, benefits, and payrollWork closely with external customers, including auditors, banks, and insurance agencies Provide management and leadership to a staff of twoResponsible for month end close process, including financial statement preparation and analysisWeekly cash flow projectionBudgetingResponsible for HR, including 401(k) plan, benefits, and payrollWork closely with external customers, including auditors, banks, and insurance agencies","duration":"Dec 2006 Apr 2007 5 months","duration_short":"5 months","end_date":"Apr 2007","start_date":"Dec 2006","subtitle":"LISANN CORP","title":"Controller"}],"url":""},{"company":"Birds Eye Foods","company_id":"birds-eye-foods","location":"","positions":[{"description":"Provide management, leadership, and career development plan to Accountant including annual performance reviewsResponsible for month end close process including P&L and Balance Sheet analyticsMonthly consolidation process through Hyperion EnterprisePreparation and distribution of monthly management reports to Senior Management Completion of monthly cash flow analysis - Internal and External, SG&A projectionsAssist in completion of 10Q & 10KAnnual budget responsibilitiesKey contact for system integration of new acquisition - Hyperion Enterprise & FM2.0System Administrator - Hyperion Enterprise, FM2.0, CEAFinance Lead on two successful system upgradesExperience in training and development of new personnel","duration":"Nov 2004 Nov 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2006","start_date":"Nov 2004","subtitle":"Birds Eye Foods","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/birds-eye-foods"},{"company":"SCREENVISION DIRECT","company_id":null,"location":"","positions":[{"description":"Provide management and leadership to the Collections DepartmentResponsible for month end close process including financial statement analyticsFocused on key customer accounts for collection or write-offCovered all duties of Controller in their absence Provide management and leadership to the Collections DepartmentResponsible for month end close process including financial statement analyticsFocused on key customer accounts for collection or write-offCovered all duties of Controller in their absence","duration":"Aug 2004 Nov 2004 4 months","duration_short":"4 months","end_date":"Nov 2004","start_date":"Aug 2004","subtitle":"SCREENVISION DIRECT","title":"Consultant"}],"url":""},{"company":"Cargill Animal Nutrition","company_id":null,"location":"","positions":[{"description":"Provide leadership and guidance to Accountant and A/P RepresentativesResponsible for all aspects of finance and reportingTransition from Agway legacy systems to JD EdwardsProvided support and process improvements to plant managers and staffPrepared external audit package and adhoc requestsWorked through a variety of unique finance situations (Bankruptcy, location closures) Provide leadership and guidance to Accountant and A/P RepresentativesResponsible for all aspects of finance and reportingTransition from Agway legacy systems to JD EdwardsProvided support and process improvements to plant managers and staffPrepared external audit package and adhoc requestsWorked through a variety of unique finance situations (Bankruptcy, location closures)","duration":"Jan 2002 Aug 2004 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2004","start_date":"Jan 2002","subtitle":"Cargill Animal Nutrition","title":"Accounting Supervisor"}],"url":""},{"company":"Agway, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1999 Mar 2004 5 years","duration_short":"5 years","end_date":"Mar 2004","start_date":"Apr 1999","subtitle":"Agway, Inc.","title":"Senior Accountant"}],"url":""},{"company":"ARISE CHILD & FAMILY SERVICE, INC","company_id":null,"location":"","positions":[{"description":"Not For Profit Accountant (left due to relocation) Not For Profit Accountant (left due to relocation)","duration":"Feb 2001 Sep 2001 8 months","duration_short":"8 months","end_date":"Sep 2001","start_date":"Feb 2001","subtitle":"ARISE CHILD & FAMILY SERVICE, INC","title":"Accountant"}],"url":""},{"company":"AGWAY, INC","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1999 Feb 2001 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2001","start_date":"Apr 1999","subtitle":"AGWAY, INC","title":"Business Accountant"}],"url":""},{"company":"PENN TRAFFIC CO","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1994 Apr 1999 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 1999","start_date":"Sep 1994","subtitle":"PENN TRAFFIC CO","title":"Various positions in Accounting"}],"url":""}]', '["Chuck Stanley “Working with Alicia for 3 years at Onestream was a pleasure. As a controller and HR representative she continually demonstrated professionalism in both areas. Her ability to plan financially for major projects while keeping the company on firm financial ground was a key component for the IT infrastructure upgrades that were required to bring the company to the next level. Her professionalism with dealing with the HR functionality was always on point, while always available for personal and confidential conversations. Alicia is an asset to any company that is looking for a Controller/CFO and a major contributor to the HR functions of a growing company. ”","Swarup Banerjee “I had the privilege of working with Alicia in an ERP Implementation project. It was a massive year-long JDE implementation project and Alicia led the project with effortless ease. She demonstrated very strong subject matter expertise and people skills to lead the project to a success. She could collaborate and provide clear directions to her team in the most ambiguous situations during the project. I sincerely think she is a true leader and an asset to have in any team”"]']### Assistant: The agent's job is to manage vendor relations in the transportation industry. Today, the user is reaching out to the agent because they need assistance with financial system implementation in their non-profit organization.
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### Human: Agent: ['Atar Herziger', 'I am a postdoctoral researcher in behavior and sustainability at the Ohio State University, trained as an organizational (MA), social and economic psychologist (PhD). My research focuses on sustainable consumer behavior. I draw on theory and methods from economic and social psychology, as well as marketing, to examine the factors that motivate, hinder, and bias consumers’ judgments and behaviors in an environmental domain.', 'Postdoctoral Researcher in Behavior and Sustainability at The Ohio State University', 'The Ohio State University', '[{"company":"The Ohio State University","company_id":"the-ohio-state-university","industry":"Higher Education","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"The Ohio State University","title":"Postdoctoral Researcher in Behavior and Sustainability"}],"url":"https://www.linkedin.com/company/the-ohio-state-university"},{"company":"University of Cologne","company_id":"university-of-cologne","location":"Cologne Area, Germany","positions":[{"description":"","duration":"Sep 2014 Jan 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2018","start_date":"Sep 2014","subtitle":"University of Cologne","title":"PhD Fellow in Economic and Social Psychology"}],"url":"https://www.linkedin.com/company/university-of-cologne"},{"company":"Intel Corporation","company_id":"intel-corporation","location":null,"positions":[{"description":"","duration":"Nov 2012 Jul 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2014","start_date":"Nov 2012","subtitle":"Intel Corporation","title":"Internal Communications Expert"},{"description":"","duration":"Jul 2011 Nov 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2012","start_date":"Jul 2011","subtitle":"Intel Corporation","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"Ben Gurion University","company_id":"ben-gurion-university","location":null,"positions":[{"description":"","duration":"Oct 2009 Sep 2013 4 years","duration_short":"4 years","end_date":"Sep 2013","start_date":"Oct 2009","subtitle":"Ben Gurion University","title":"Research Assistant"},{"description":"","duration":"Oct 2010 Oct 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2011","start_date":"Oct 2010","subtitle":"Ben Gurion University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/ben-gurion-university"},{"company":"Israeli Air Force","company_id":"israeli-air-force","location":"Israel","positions":[{"description":"","duration":"Nov 2011 Jul 2012 9 months","duration_short":"9 months","end_date":"Jul 2012","start_date":"Nov 2011","subtitle":"Israeli Air Force","title":"Practicum"}],"url":"https://www.linkedin.com/company/israeli-air-force"}]', '["“Atar creates a pleasant and productive team work environment. She is always looking for new projects to fit in, and she shows dedication and responsibility, and she is very creative in problem solving. Atar is a great team member!”","“Atar is the most wonderful person to work with. She is responsible, hardworking, kind, friendly and the best team member. Anyone working with Atar will benefit from her work morality, professionalism, reliability and her loyalty.”"]']
User: ['Emily Slawski', 'Marketing Leader with 4+ years of experience coupled with MBA education from the University of Wisconsin-Madison. Robust background in marketing and advertising with special emphasis on social brand promotion. Strong leadership and project management skills and demonstrated ability to achieve growth targets. Portfolio: https://emilyslawski.wixsite.com/website', 'Marketing Communications Manager at Nelson Schmidt Inc.', 'Nelson Schmidt Inc.', '[{"company":"Nelson Schmidt Inc.","company_id":"nelson-schmidt-inc","industry":"Advertising Services","location":"Milwaukee, Wisconsin, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Nelson Schmidt Inc.","title":"Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/nelson-schmidt-inc"},{"company":"Slawski Social","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Slawski Social","title":"Owner"}],"url":""},{"company":"Northwest Harley-Davidson®","company_id":"northwest-harley-davidson-inc","location":"Lacey, Washington, United States","positions":[{"description":"","duration":"Aug 2020 Apr 2021 9 months","duration_short":"9 months","end_date":"Apr 2021","start_date":"Aug 2020","subtitle":"Northwest Harley-Davidson®","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/northwest-harley-davidson-inc"},{"company":"Caesars Entertainment Corporation","company_id":"caesars-entertainment-inc","location":null,"positions":[{"description":"","duration":"Aug 2019 Aug 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2020","start_date":"Aug 2019","subtitle":"Caesars Entertainment Corporation","title":"Event Coordinator"},{"description":"","duration":"May 2019 Jul 2019 3 months","duration_short":"3 months","end_date":"Jul 2019","start_date":"May 2019","subtitle":"Caesars Entertainment Corporation","title":"World Series of Poker Marketing Coordinator Intern"}],"url":"https://www.linkedin.com/company/caesars-entertainment-inc"}]', '["Sarah Ali “I got the chance to work with Emily during a summer internship and was continuously impressed with her positive attitude and solid work ethic. She was a helpful coworker, cultivated genuine relationships with clients and was an overall vital part of our work team. Anyone looking for a candidate with strong communication skills and standout organizational capabilities would be lucky to have her. ”","Aaron Michael “I was fortunate enough to get to know Emily over this past summer while she completed her internship at High Tide Inc. She instantly made an impression on the office with her willingness to learn, positive attitude, and constant professionalism. Emily immediately applied what she had learned throughout training to every sales pitch and was always improving throughout her internship. She consistently performed at a high level and was given more responsibilities each day because of it. Emily would be a great addition to any team environment because of her ability to work well with others and communicate effectively. I would proudly recommend Emily to any organization who like to gain an eager, hardworking employee.”"]']### Assistant: The agent's job is to conduct research on sustainable consumer behavior, and today the user is reaching out to the agent because they need assistance in developing a social brand promotion strategy for their marketing campaign.
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### Human: Agent: ['Lauren Anthony', 'PR Exec. turned Landscape Architect. Full scale residential design services since 2013 in Marin and Sonoma Counties. Hara Garden Design sets the stage and tells the story of each unique location with a professional understanding of horticulture, plant design, and sustainability. Fine gardens, project management, communications and client-relations professional. Enjoy outdoor rooms, open air offices, or entertainment suites amid the trees. Trained in Land FX, Vectorworks, AutoCAD, and Adobe Creative Cloud.', 'Landscape designer', 'www.haragardens.com', '[{"company":"www.haragardens.com","company_id":null,"location":"Central Marin","positions":[{"description":"Consultative design to implement best practices in urban gardening, edible landscaping and beautifully sustainable garden spaces.After graduating from the UC Master Gardener program in 2013, I turned to landscape design. From 2014-2017 I took night classes in Landscape Architecture at UC Berkeley Extension while running my residential garden design practice during the day. Unfortunately, UCBX ended its long running and most excellent program, but I\'ve taken it up again at Merritt College in Oakland. Other studies include Ecological Landscape Mastery and Permaculture practices to address the changing needs of our communities and the health of our planet.","duration":"Jun 2013 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Jun 2013","subtitle":"www.haragardens.com","title":"Owner"}],"url":""},{"company":"National Fitness Campaign","company_id":"national-fitness-campaign","location":"","positions":[{"description":"Facilitate partnerships to install and activate world-class fitness courts into the built environments of High Schools, Colleges and Cities nationwide. Facilitate partnerships to install and activate world-class fitness courts into the built environments of High Schools, Colleges and Cities nationwide.","duration":"Nov 2019 May 2020 7 months","duration_short":"7 months","end_date":"May 2020","start_date":"Nov 2019","subtitle":"National Fitness Campaign","title":"Partnerships Development Manager"}],"url":"https://www.linkedin.com/company/national-fitness-campaign"},{"company":"Sloat Garden Center","company_id":"sloat-garden-center","location":"Design Department 401 Miller Ave, Mill Valley","positions":[{"description":"","duration":"May 2018 Nov 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2019","start_date":"May 2018","subtitle":"Sloat Garden Center","title":"Designer, Consultant"}],"url":"https://www.linkedin.com/company/sloat-garden-center"},{"company":"UC Marin Master Gardeners","company_id":null,"location":"Marin County","positions":[{"description":"I volunteered several hours hours a month helping to elevate the public understanding of UC\'s Agriculture and Natural Resources County Extension program and mission. Early adoption of social media has more than quadrupled our subscriber base. With a budget of less an $200, I was able to add 1000 followers each year for three years, and achieved viral status on a number of posts to reach hundred of thousands outside our dominant target audience.As a Master Gardener, we strive to educate the public on science-based best practices for gardening and agriculture, including natural resource sustainability and Integrated Pest Management.","duration":"Jun 2013 Oct 2019 6 years 5 months","duration_short":"6 years 5 months","end_date":"Oct 2019","start_date":"Jun 2013","subtitle":"UC Marin Master Gardeners","title":"Social Media Director"}],"url":""},{"company":"Strategic Communications Consulting","company_id":"strategic-communications-consulting","location":"","positions":[{"description":"High-Tech: Provided West Coast consulting services for various clients of Total Marketing Concepts, Boston, MA. Media relations included pitching articles, awards submission, media strategy and messaging for leading on-demand software companies including OpSource, SAP and Accenture. Managed media for the inaugural SaaS Summit in Napa, CA, garnering favorable write-ups in Red Herring, internetnews.com, InfoWorld, BusinessWeekOnline, and SD Times.Consumer, Corporate, and Crises Communications: Created and managed a comprehensive, multi-tiered campaign for Nestle Waters to build a new $150 million bottled-water facility in rural East Texas. Achieved successful groundbreaking and public/private partnerships in a previously unreceptive and legally contentious environment. Corporate Social Responsibility: Created a Good Neighbor Policy and community relations blueprint for Ozarka Spring Water Company which was adopted nationwide by Nestle Waters. Created a scholarship, Every Drop Counts, awarded to high-school graduates pursuing higher education in the Earth Sciences.Clients: Accenture, Garden.com, Marin Cancer Project, Nestlé Waters, N.A, OpSource, Inc., Ozarka Natural Spring Water Company, SAP","duration":"Feb 1999 Jan 2012 13 years","duration_short":"13 years","end_date":"Jan 2012","start_date":"Feb 1999","subtitle":"Strategic Communications Consulting","title":"Owner"}],"url":"https://www.linkedin.com/company/strategic-communications-consulting"},{"company":"Vikarea","company_id":"vikarea","location":"","positions":[{"description":"Co-founded a clean-tech sourcing agency designed to enhance trade between Scandinavia and North America. Created all marketing communications, including the development and trademark for SVAN, a suite of green cleaning products for which Vikarea was awarded the North American distribution license. Wrote testimony for hearings in Sacramento with the California Department of Toxic Chemical Control regarding legislation for Safer Consumer Products in California. Won the scholarship award for West Coast Green 2010.","duration":"Jan 2009 Nov 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2011","start_date":"Jan 2009","subtitle":"Vikarea","title":"Partner"}],"url":"https://www.linkedin.com/company/vikarea"},{"company":"Total Marketing Concepts","company_id":null,"location":"","positions":[{"description":"Strategic communications plans for clients specializing in Software-as-a-Service, including message development, media relations, awards nominations, and targeted speaking engagements for CEO.I have a written recommendation for this position, available as pdf. Strategic communications plans for clients specializing in Software-as-a-Service, including message development, media relations, awards nominations, and targeted speaking engagements for CEO.I have a written recommendation for this position, available as pdf.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Total Marketing Concepts","title":"Associate"}],"url":""},{"company":"Read-Poland Associates","company_id":null,"location":"Austin, TX and Washington, DC","positions":[{"description":"Provided counsel for clients on corporate marketing, start-ups, community relations and brand positioning. Created press kits, information kits, press releases, media communications, advertisements, newsletters, position papers, and produced/edited corporate videos for various clients of the firm. Gained experience in crises management and communications, media strategy, message development, consumer marketing, rapid response and public image.Specific Examples:Co-managed the public relations campaign for multi-million, high acreage commercial development in a classic NIMBY environment (Katy-Mills Mall, Katy, Texas. ) Managed the national launch of Garden Escape, the first online gardening website (later garden.com) including a premiere at the Philadelphia Flower Show and front page Lifestyle reviews in more than five national newspapers.Served as the Senior Account Executive for Nestle Waters, N.A., for more than three years. Managed all community, government and media relations for a lawsuit against the company until a decision was rendered by the Supreme Court of Texas.Legislative Affairs CounselorDeveloped state and national support strategies, coalitions, grassroots operations. Created legislative communication materials including information kits, position papers, issue reference sheets and coalition direct mail. Wrote legislation, amendments and resolutions for consideration by the Texas State Legislature. Gained experience in lobbying, lobby team coordination, legislative strategy and issue monitoring.Specific Examples:As lobbyist for Ozarka Spring Water Company, I wrote position papers, testimony, and contributed to the State’s re-codification of the Texas Water Code.Ran a successful lobbying campaign for privately run juvenile boot camps in Texas to be publicly funded, $14 million/year.","duration":"1992 1999 7 years","duration_short":"7 years","end_date":"1999","start_date":"1992","subtitle":"Read-Poland Associates","title":"Senior Account Executive/Legislative Affairs Counselor"}],"url":""}]', '["Patti Cohn “I thoroughly enjoy working with Lauren and I respect her talent! She seamlessly navigates the management of clients as well as staff/workers, all the while maintaining a gentle exterior. Still waters run deep. She is a \\"can do\\"person who motivates others while rolling up her sleeves to get the job done under budget and on time. She is very talented creatively and knows her product! Great people skills. I\'ve recommended to her to several people and all were happy. ”","Åsa Trupp “Lauren is one of the most skilled and proffessional persons I\'ve dealt with. It was a true pleasure to work with her and I hope to work with her again in the future.”"]']
User: ['Mike Brewster, CSP', 'I manage all aspects of your landscape by utilizing my expertise to ensure your property is looking its best at all times. My number one goal is to completely exceed our clients expectations every time.', 'Branch Manager at Greenscape Land Design Inc.', 'Greenscape Inc.', '[{"company":"Greenscape Inc.","company_id":"greenscape-inc._2","industry":"Environmental Services","location":"Fairfax, Virginia","positions":[{"description":"","duration":"set 2016 - Presente 4 anni 11 mesi","duration_short":"4 anni 11 mesi","end_date":"- Presente","start_date":"set 2016","subtitle":"Greenscape Inc.","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/greenscape-inc._2"},{"company":"Premium Lawn & Landscape","company_id":"premium-lawn-&-landscape","location":"Fairfax Station, Va","positions":[{"description":"Managing Commercial Landscape Maintenance accounts. Client Retention, New Sales, Customer Service, Quality Control, Business Development.","duration":"mar 2013 mag 2014 1 anno 3 mesi","duration_short":"1 anno 3 mesi","end_date":"mag 2014","start_date":"mar 2013","subtitle":"Premium Lawn & Landscape","title":"Commercial Manager"}],"url":"https://www.linkedin.com/company/premium-lawn-&-landscape"},{"company":"Heritage Landscape Services, LLC","company_id":"heritage-landscape-services-llc","location":null,"positions":[{"description":"Oveersee all daily operations of Manassas Branch. Client Relations. Budgets. P&L. New sales. Client retention. Growing people. Field and Safety Training.Quality Control. Profit and loss.","duration":"ago 2011 lug 2012 1 anno","duration_short":"1 anno","end_date":"lug 2012","start_date":"ago 2011","subtitle":"Heritage Landscape Services, LLC","title":"Branch Manager"},{"description":"Daily operations of Manassas Branch. Management of landscape maintainance portfolio and installations. Client relations. New sales. Client retention. Growing people. Field and Safety Training.Quality Control.","duration":"gen 2010 lug 2011 1 anno 7 mesi","duration_short":"1 anno 7 mesi","end_date":"lug 2011","start_date":"gen 2010","subtitle":"Heritage Landscape Services, LLC","title":"Area Manager"}],"url":"https://www.linkedin.com/company/heritage-landscape-services-llc"},{"company":"Clippers Inc.","company_id":null,"location":"Chantilly, Va","positions":[{"description":"Managed Landscape maintenance portfolio of high end hoa`s and commercial properties. Client relations. New sales. Client retention. Growing people. Field and Safety Training. Quality Control. Budgeting.","duration":"ott 2005 nov 2009 4 anni 2 mesi","duration_short":"4 anni 2 mesi","end_date":"nov 2009","start_date":"ott 2005","subtitle":"Clippers Inc.","title":"Area Manager"}],"url":""}]', '["“Mike demonstrates a high level of commitment, a willingness to accept responsibility, and the interpersonal skills necessary to handle conflict and challenging situations. In addition to a high energy level, Mike seems to recognize that excellence is a journey and not a destination.”","“Mike is very responsive to my needs as a property manager and gets any issues requiring attention resolved.”"]']### Assistant: The agent's job is to manage all aspects of landscape and ensure client satisfaction, while the user is reaching out to the agent because they need assistance in maintaining their property and exceeding their expectations.
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### Human: Agent: ['Ryan Downey, Ph.D.', 'Hands-on technologist with extensive success in R&D of new plasma-based products for semiconductor & aerospace applications. Specific expertise in mechanical engineering, RF plasma physics, cathode physics, ion beam technology, silicon wafer processing, space flight systems, plasma diagnostics, and prototype development. An outside the box thinker, with a track record of creating innovative solutions to complex engineering challenges. Holder of multiple patents in the semiconductor industry. Extensive background in, and understanding of, mechanical engineering and plasma based technology, its uses and potential applications as it relates to successful product development; strong track record of bridging the gap between engineering process and product development and final marketing/sales. Keen ability and vision to see and capitalize on business opportunities where others do not. Steady career progression is supported by a BS in Physics, a BS in Mechanical Engineering, an MS in Mechanical Engineering and a Ph.D in Aerospace Engineering. Specialties: Ion/Plasma Source Design, Semiconductors, Astronautics, Spacecraft Propulsion, Plasma Thrusters, Space Environment, Vacuum Science, Cathode Physics, Product Development', 'Engineering Manager, Member of the Technical Staff (mechanical engineering)', 'Applied Materials', '[{"company":"Applied Materials","company_id":"applied-materials","industry":"Semiconductors","location":"Santa Clara, Ca","positions":[{"description":"• Management of multiple labs for R&D of RF plasma based abatement systems. Vendor selection for joint development of new products, low-volume manufacturing• Design, manufacture, & test of RF plasma reaction chambers for process tool gas abatement. RF Cathode design & testing. Capital equipment design, & transfer into production• ICP/CCP Plasma technology & mechanical engineering specialist, focus on new product development and expansion of the application space for existing ion implant tools. Creation of prototype plasma related hardware, and development through to final production release of new products.• R&D activities on prototype plasma sources for plasma doping spatial uniformity: Langmuir & Faraday probes, Optical Emission Spectroscopy, Mass Spectroscopy, high voltage component isolation. Neutralizer cathode design/diagnostics for Ion implant beam neutralization (microwave-cavity, and thermionic-cathode based), systems engineering. Particles & metals reduction in ion implant process chambers. R&D activities for in-situ RF plasma cleaning of ion implant tool components.• Leadership of cross-functional teams in product development of capital equipment. Design & testing of prototype plasma sources.• Modeling/simulation of silicon wafer implant chamber and RF plasma discharge using commercial MHD code CFD-ACE, TRIM/SRIM and TRIDYN , OPERA plasma modeling, CFD-ACE, Matlab, Autodesk Simulation","duration":"Jan 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Applied Materials","title":"Engineering Manager, Member of the Technical Staff (Mechanical Engineering)"}],"url":"https://www.linkedin.com/company/applied-materials"},{"company":"Downey Consulting","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Consultant for the Aerospace & Defense industry. Areas of expertise include: Mechanical systems, propulsion, Vacuum Science & Applications, Rarefied Gases, Plasmas and Space Environment Consultant for the Aerospace & Defense industry. Areas of expertise include: Mechanical systems, propulsion, Vacuum Science & Applications, Rarefied Gases, Plasmas and Space Environment","duration":"Sep 2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"Sep 2008","subtitle":"Downey Consulting","title":"Mechanical/Aerospace Engineering Consultant"}],"url":""},{"company":"University of Southern California","company_id":"university-of-southern-california","location":"Greater Los Angeles Area","positions":[{"description":"As a lecturer I teach classes in the following subjects in the Astronautical Engineering department: Vacuum Science & Application, Advanced Spacecraft Propulsion.Conducting research in the field of plasma-surface interactions, design of hollow cathode electron sources for ion propulsion thrusters. Providing technical guidance to doctoral students. As a lecturer I teach classes in the following subjects in the Astronautical Engineering department: Vacuum Science & Application, Advanced Spacecraft Propulsion.Conducting research in the field of plasma-surface interactions, design of hollow cathode electron sources for ion propulsion thrusters. Providing technical guidance to doctoral students.","duration":"Sep 2009 Jun 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2011","start_date":"Sep 2009","subtitle":"University of Southern California","title":"Lecturer & Visiting Scholar"}],"url":"https://www.linkedin.com/company/university-of-southern-california"},{"company":"University of Southern California","company_id":"university-of-southern-california","location":"","positions":[{"description":"· Established unique theoretical & experimental program/capabilities studying thermionic hollow cathodes, & spacecraft electric propulsion components at University of Southern California · Design, construction & operation of experimental spacecraft propulsion hardware & testing facility, CFD and MHD computational analysis of plasma-surface interaction in multi-channel hollow cathodes · Development of carbon composite flight structures, solid propellant sounding rockets · Teaching experience: Spacecraft Propulsion, Advanced Spacecraft Propulsion, PlasmasUSC Rocket Propulsion Lab","duration":"Oct 2005 Oct 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2008","start_date":"Oct 2005","subtitle":"University of Southern California","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-southern-california"},{"company":"ERC","company_id":null,"location":"","positions":[{"description":"• Satellite Plasma Propulsion Systems, high current plasma devices & diagnostics• Magnetohydrodynamic (MHD) modeling of high current hollow cathode plasma discharge flow • Satellite Plasma Propulsion Systems, high current plasma devices & diagnostics• Magnetohydrodynamic (MHD) modeling of high current hollow cathode plasma discharge flow","duration":"Oct 2007 Jul 2008 10 months","duration_short":"10 months","end_date":"Jul 2008","start_date":"Oct 2007","subtitle":"ERC","title":"Aerospace Engineering Consultant"}],"url":""},{"company":"NASA Jet Propulsion Lab","company_id":"nasa","location":"Greater Los Angeles Area","positions":[{"description":"Propulsion engineer and Lab Manager of the Advanced Propulsion Technology group at NASA JPL. Engineer: 25 kW Xe NEXIS Ion engine (Prometheus 1/JIMO mission) – design & construction of2000hr performance & wear test facility, thruster shakedown & operation • DS1 flight spare NSTAR Xe Ion engine – Post life-test facility evaluation • 60kw Ar MPD thruster – Facility & engine operations, facility design & construction,Shakedown testing • 250 kW Li MPD thruster – cathode design: high temperature refractory metal Cathodes for kAmp level current operation with emphasis on life limiting issues, Lithiumhandling safety procedure design, engine test facility design and construction • 8kw BHT-8000 Hall Thruster testingLab Manager: Daily oversight of group’s lab facilities including: 8 vacuum chambers, 5 buildings & lab facilities, lab technician personnel, machine shop, ISO & safety compliance, Operational Safety Review documentation, facility upgrade & maintenance, VIP & guest lab tours, student programs.","duration":"May 2003 Oct 2005 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2005","start_date":"May 2003","subtitle":"NASA Jet Propulsion Lab","title":"Propulsion Engineer & Lab Manager"}],"url":"https://www.linkedin.com/company/nasa"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"412th TEST WING, Flight Test Center · Flight testing of experimentally modified T-38 jet plane · Development of performance models for experimental upgrades to T-38 using UFTAS software; turbine engine performance, aerodynamic characteristics, avionics performance 412th TEST WING, Flight Test Center · Flight testing of experimentally modified T-38 jet plane · Development of performance models for experimental upgrades to T-38 using UFTAS software; turbine engine performance, aerodynamic characteristics, avionics performance","duration":"Jul 2002 Jan 2003 7 months","duration_short":"7 months","end_date":"Jan 2003","start_date":"Jul 2002","subtitle":"United States Air Force","title":"Aerospace Propulsion Engineer"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"United States Army","company_id":"us-army","location":"","positions":[{"description":"PLATFORM POSITIONING BRANCH · Vehicle and ordnance navigation studies, GPS augmentation · Prepared technical briefings distributed to senior Pentagon officials · Studies on Military GPS Navigation Systems and Limitations · Communications & electronic warfare R & D · R & D of airborne augmentation of GPS satellite system, \\"Pseudolites\\"SYSTEM PROTOTYPING DIVISION · Design & testing of prototype ground systems instillation hardware · Interior layout and vehicle design \xad prototype Mobile Battlefield Command vehicle · Systems engineering and development of prototype mobile field command center · SBIR proposal review \xad human/computer interface · Prepared technology demonstrations for General level officers","duration":"Jan 2001 Jul 2002 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2002","start_date":"Jan 2001","subtitle":"United States Army","title":"Mechanical Engineer GS"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"Rutgers University","company_id":"rutgersu","location":"","positions":[{"description":"· Design and construction of test fixture for novel diamond-based particle detector · Design and construction of class 100 clean room · Design and construction of low temp. thermal conditioning system for diamond particle detector · Developed x-ray treatment and conditioning procedure for diamond detector · Modeling of low temp. effect of particle interaction with diamond detector · Design and construction of test fixture for novel diamond-based particle detector · Design and construction of class 100 clean room · Design and construction of low temp. thermal conditioning system for diamond particle detector · Developed x-ray treatment and conditioning procedure for diamond detector · Modeling of low temp. effect of particle interaction with diamond detector","duration":"Jan 1997 Jan 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2000","start_date":"Jan 1997","subtitle":"Rutgers University","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/rutgersu"}]', '["Marguerite W. “Ryan is impressively dedicated in all projects he undertakes working with an incredible business efficiency that is fuelled by a strong desire for excellence and achieving results.”","Mike Gruntman “I recommend Ryan as a knowledgable and reliable colleague, scientist and engineer with expertise in space, aerospace, and mechanical engineering areas. I obsevred Ryan for a number of years when he was a student pursuing PhD in my department. (He got his PhD with flying colors in 2008.) Later Ryan stepped in to help with teaching an advanced graduate engineering course in space engineering, which he did expertly. Ryan would be an asset to a science and/or engineering endeavor - highly recommended.”"]']
User: ['Nicole D. Wigfall', 'Strategic communications, media and public relations professional in government and education with over 10 years of experience. Highly skilled writer and editor, proficient in marketing initiatives and graphics design.', 'Strategic Communications', 'City Assoc. of Supervisors & Admin.', '[{"company":"City Assoc. of Supervisors & Admin.","location":"Bloomfield, NJ","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"City Assoc. of Supervisors & Admin.","title":"Administrative Coordinator"}],"url":""},{"company":"Phalanx Alliance, LLC","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2016 Nov 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2017","start_date":"Sep 2016","subtitle":"Phalanx Alliance, LLC","title":"Business Development Manager"}],"url":""},{"company":"EAST ORANGE SCHOOL DISTRICT","company_id":"eastorangeschooldistrict","location":"East Orange, NJ","positions":[{"description":"","duration":"Oct 2014 Jun 2015 9 months","duration_short":"9 months","end_date":"Jun 2015","start_date":"Oct 2014","subtitle":"EAST ORANGE SCHOOL DISTRICT","title":"Social Media & PR Consultant"}],"url":"https://www.linkedin.com/company/eastorangeschooldistrict"},{"company":"City of East Orange","company_id":"city-of-east-orange","location":"East Orange, NJ","positions":[{"description":"","duration":"Jun 2007 Aug 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2014","start_date":"Jun 2007","subtitle":"City of East Orange","title":"Asst. Public Information Officer"}],"url":"https://www.linkedin.com/company/city-of-east-orange"},{"company":"Orange Twp Board of Education","company_id":"board-of-education","location":"Orange, NJ","positions":[{"description":"","duration":"Oct 2002 Apr 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2007","start_date":"Oct 2002","subtitle":"Orange Twp Board of Education","title":"Confidential Secretary"}],"url":"https://www.linkedin.com/company/board-of-education"},{"company":"Express Scripts","company_id":"express-scripts","location":"East Hanover, NJ","positions":[{"description":"","duration":"Feb 1999 Jun 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2001","start_date":"Feb 1999","subtitle":"Express Scripts","title":"Proposal Writer"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"","positions":[{"description":"","duration":"Jun 1998 May 1999 1 year","duration_short":"1 year","end_date":"May 1999","start_date":"Jun 1998","subtitle":"Rutgers University - Newark","title":"Student Services Specialist"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"}]', '["Jessica Rademaker “Wow! What can I say about Nicole. Besides being a consummate professional she is such a team player. As a community partner Nicole helped me navigate East Orange as if she were the Mayor herself. Anything I asked of her, if she didn\'t know, which was rare, she would do her best to find out and get back to me posthaste. Despite her busy schedule working in the public relations department of the city she always made time for her community. She\'s well versed and experienced with media relations, social media outreach and just about anything to do with building and maintaining relationships. A forever student, she looks for learning and growth opportunities to better herself, which ultimately supports her company. If you want a loyal, experienced member of your organization who\'s also a self-starter and thinker...Nicole is your woman!”","Milton B. Hobbs “Nicole is a consummate professional. She is passionate, tenacious and level headed: a combination that\'s a blessing to encounter but difficult to find. ”"]']### Assistant: The agent's job is to manage multiple labs for R&D of RF plasma-based abatement systems, and today the agent is reaching out to the user because they need assistance in developing marketing initiatives and graphics design for a new plasma-based product.
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### Human: Agent: ['Candice Jackson Long', 'Candice Jackson Long is an innovation marketer. Compelled by mission driven causes that aim to empower underserved communities, she takes pride in providing the best marketing strategy possible. As a Marketing Strategist her goals include launching out of the box mission based products and services, strategic direction and vision to communications and marketing, and launching brands that add value to the communities they serve. Since her start in marketing, Candice has transformed concepts from ideation to launch. Beginning with a local television show, cultural festival, tourism initiative, to launching products in the K12, higher education, and workforce market, Candice has a diverse skillset that serves as a catalyst for bringing visions to life. In addition to her primary job function, Candice loves to travel, enjoy new experiences, and firmly believes there’s purpose in the work that’s bigger than you.', 'I bring to market out of the box mission based products and services | Marketing Strategy | Brand Development | New Product Development | Campaign Development | Go to Market Strategy | Product Marketing | Innovation', 'Learning Ally', '[{"company":"Learning Ally","company_id":"learningally","industry":"Non-profit Organizations","location":"Princeton, New Jersey, United States","positions":[{"description":"Oversee marketing for the LAABS product portfolio including LAABS School Solution. Lead the oversight and development of both national and regional marketing from planning through content delivery and optimization of campaigns.","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Learning Ally","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/learningally"},{"company":"ETS","company_id":"educational-testing-service-ets","location":null,"positions":[{"description":"Lead the development of the go-to market strategy for new products which contribute to revenue growth and portfolio diversification. Leverage user feedback and market research to turn insights into innovative marketing programs. Drive the cross functional team’s understanding of buyer needs while lending marketing expertise to communicate how products and solutions can address customer problems.","duration":"Nov 2019 May 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2021","start_date":"Nov 2019","subtitle":"ETS","title":"Brand Manager, Global Strategy & Growth"},{"description":"Provide marketing strategy and guidance throughout product concept ideation to launch. Aids in monitoring of marketplace to identify trends and consumer insight.","duration":"May 2014 Nov 2019 5 years 7 months","duration_short":"5 years 7 months","end_date":"Nov 2019","start_date":"May 2014","subtitle":"Educational Testing Service (ETS)","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/educational-testing-service-ets"},{"company":"Trenton Community Music School","company_id":null,"location":"Trenton, NJ","positions":[{"description":"Oversee all of the marketing and communications for the school which includes content for the newsletter, website, etc. Developing the school\'s social media presence.","duration":"Jun 2011 Dec 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2013","start_date":"Jun 2011","subtitle":"Trenton Community Music School","title":"Director of Marketing & Communications"}],"url":""},{"company":"WYVERN Consulting, Ltd","company_id":"wyvernltd","location":"","positions":[{"description":"Domestic marketing manager for Wyvern, an internationally based charter aviation safety consulting company. Lead the division in raising the company\'s profile in it\'s product and service offerings.","duration":"Dec 2011 Aug 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2013","start_date":"Dec 2011","subtitle":"WYVERN Consulting, Ltd","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/wyvernltd"},{"company":"Destination Trenton-Trenton Downtown Association","company_id":"destination-trenton-trenton-downtown-association","location":"Trenton, NJ","positions":[{"description":"Led the branding and marketing campaign \\"Destination Trenton\\" which markets the city as an arts, culture, and tourist destination. I am also tasked with increasing tourism within the city of Trenton and further marketing Trenton as a tourist destination for historic and leisure vacationing.","duration":"Oct 2009 Dec 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2011","start_date":"Oct 2009","subtitle":"Destination Trenton-Trenton Downtown Association","title":"Tourism Marketing Manager"}],"url":"https://www.linkedin.com/company/destination-trenton-trenton-downtown-association"},{"company":"Candice Frederick Public Relations","company_id":null,"location":"","positions":[{"description":"Planned and executed public relations campaigns for the Urban Evolution television show, Euphemia Photography, and others. Developed and distributed press releases, event planning, and brand campaigns.","duration":"Mar 2007 Oct 2009 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2009","start_date":"Mar 2007","subtitle":"Candice Frederick Public Relations","title":"President & CEO"}],"url":""},{"company":"The Urban Evolution","company_id":null,"location":"","positions":[{"description":"I worked closely with the show\'s producer on the marketing and branding of the television show. I worked on developing the brand, promoting the show via various fund-raising events, viewing parties, and private screenings. During that time, the show successfully aired on cable television and online.","duration":"May 2008 Jul 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2009","start_date":"May 2008","subtitle":"The Urban Evolution","title":"PR Rep"}],"url":""},{"company":"John Robert Powers","company_id":null,"location":"","positions":[{"description":"Head of the education department. Develop and overseen the school\'s curriculum and managed a staff of 12 coaches and over 100 students.","duration":"Jul 2006 May 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2008","start_date":"Jul 2006","subtitle":"John Robert Powers","title":"Director of Education"}],"url":""}]', '["“Candice is easily one of the best marketers that I have ever worked with. Her ability to craft market research questions, value statements, research protocols, and work across many different opinions is impressive. Candice led the formation and execution of several key studies on our team and helped to frame the results in an honest and informative way. While one never has perfect information, Candice help put our team in a position of confidence when making tough decisions. Her bright spirit and diverse skill set and would be an amazing addition to any team.”","“Candice is a creative mind that is an asset to any organization she works with. She has the right balance of professionalism and realism, bringing a fresh perspective to the office that demands both a high ethical regard and an open mind to new ideas. I highly recommend her work - she is nothing short of a class act.”"]']
User: ['Katie Bennewitz', 'Experienced Director Of Engineering with a demonstrated history of working in the information technology and services industry. Skilled in Software Implementation, Enterprise Architecture, ITIL, Agile Methodologies, and HL7 Standards. Strong operations professional graduated from The University of Georgia.', 'Director of Engineering', 'SS&C Technologies', '[{"company":"SS&C Technologies","company_id":"ss-c-technologies","industry":"Computer Software","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"SS&C Technologies","title":"Senior Director, Software Engineering"}],"url":"https://www.linkedin.com/company/ss-c-technologies"},{"company":"ZOLOZ","company_id":"zoloz","location":"Kansas City, MO","positions":[{"description":"-Lead team of Software and Solutions Engineers developing eye, face, and behavioral biometric systems-Supported development and deployment of EyeVerify Eyeprint ID across financial institutions such as Wells Fargo and Citibank-After acquired by Ant Financial/Alibaba, merged with global engineering team to develop server-side facial recognition for Paytm India-Paytm and ZOLOZ rollout planned with 200+ million users in 2018","duration":"Mar 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Mar 2017","subtitle":"ZOLOZ","title":"Director, Server Engineering"}],"url":"https://www.linkedin.com/company/zoloz"},{"company":"Johnson County Community College","company_id":"johnson-county-community-college","location":"","positions":[{"description":"-Specialities include System Analysis and Design and Software Development Methodologies.","duration":"Jan 2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"Jan 2015","subtitle":"Johnson County Community College","title":"Adjunct Professor of Computer Science"}],"url":"https://www.linkedin.com/company/johnson-county-community-college"},{"company":"Cerner Corporation","company_id":"cerner-corporation","location":null,"positions":[{"description":"-Lead team of Software Engineers, Architects, Solution Designers, and Test Analysts in Kansas City and Bangalore, India, responsible for Cerner’s Women’s Health solution suite -FetaLink+, Cerner’s first 510(k) regulated mobile solution, with more than seven hospitals live in the first year and more than 15 million in revenue in 2017-Responsible for maintaining relationships with C-suite at large health systems, competitors, and 3rd party vendors-Active in Cerner Engineering Culture, volunteering, recruiting efforts, and other speaking engagements","duration":"Jan 2011 Mar 2017 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2017","start_date":"Jan 2011","subtitle":"Cerner Corporation","title":"Sr. Manager, Women\'s Health Engineering"},{"description":"-Lead team of 20 Engineers in Kansas City and Bangalore responsible for the C++ and Java code base the Cerner Millennium EHR, including core services, messaging, and database-Led the port to run Cerner Millennium on Red Hat Enterprise Linux","duration":"Jan 2007 Jan 2011 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2011","start_date":"Jan 2007","subtitle":"Cerner Corporation","title":"Technical Manager, Millennium Foundations"},{"description":"-Lead cross-functional team of Engineers, responsible for migration of large healthcare systems into Cerner, system upgrades and maintenance","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Cerner Corporation","title":"Technical Engagement Leader"},{"description":"-Specialized in UNIX, Oracle database and Cerner Millennium installation and support-Lead engineer at Trinity Health Systems in Novi, Michigan","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"Cerner Corporation","title":"System Engineer"}],"url":"https://www.linkedin.com/company/cerner-corporation"}]', '["“Katie is a phenomenal manager. She is very adept at managing expectations from external forces while still setting her team up for success. At the same time she is very attentive to the needs of her team and above all else listens to and truly trusts her developers. From the perspective of a developer this allows the trust to go both ways. I always felt like I could be honest with her and that she would actively use my feedback. Any team would be lucky to have her.”","“Katie is hands down one of the best coworkers I\'ve ever had. Every day she shows up on sight with a passion for solving problems and mentoring her team. Working with Katie is a joy, and I hope to be able to do so for a long time.”"]']### Assistant: The agent's job is to provide strategic direction and vision to communications and marketing, and today the user is reaching out to the agent because they need assistance in developing innovative marketing programs for their software implementation company.
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### Human: Agent: ['Joan Stadt', 'Currently busy staging homes,designing and running retail shop.', 'President at Joan Stadt Interiors, Ltd.', 'Joan Stadt Interiors, Ltd.', '[{"company":"Joan Stadt Interiors, Ltd.","company_id":null,"location":"50 LENOX RD. SUITE C 14 ROCKVILLE CENTRE, N.Y. 11570Residential an contract d","positions":[{"description":"Home furnishings and interior design business. Medium to high end furnishings - art gallery, lighting, giftware, and unusual accessories. Residential and contract design. Home furnishings and interior design business. Medium to high end furnishings - art gallery, lighting, giftware, and unusual accessories. Residential and contract design.","duration":"Jan 1972 - Present 50 years 2 months","duration_short":"50 years 2 months","end_date":"Present","start_date":"Jan 1972","subtitle":"Joan Stadt Interiors, Ltd.","title":"President"}],"url":""}]', '["LinkedIn User “Joan Stadt is a true genius when it comes to interior design. As soon as she saw my unfurnished apartment, she had a vision for turning it into my very own writer’s aerie. As promised, she created a tasteful, warm and comfortable space on my very limited budget. Whether she’s working with clients who have a few thousand to spend, or a few million, she is equally friendly, honest and hardworking. It’s amazing to me that I found Joan in my hometown on Long Island, New York, and not on Madison Avenue in Manhattan.”","Margy Meislin “Joan is the most amazing interior designer! She is everything you would want in someone who is helping make your home beautiful as well as comfortable. She is creative, finds solutions that match your budget, has impeccable taste, able to work with your existing furniture as well as from scratch, in love with every style so can do rooms from contemporary to classic. And she is absolutely a joy to work with. Almost everyone who works with Joan becomes a lifelong friend.”"]']
User: ['Connie Sloma', 'Allure Interiors, where I am the principal, specializes in Residential Interior Design, remodeling as well as retail and office interiors. We offer a variety of services tailored to our clients\' circumstances and needs. Our motto, "Designs for the way you Want to live!" The main goal of my business is very simple; listen, guide and assist my clients with educated talent. Partnering, we can make your dreams of an amazing space come true. I don\'t work for you, but with you. I love what I do, and do what I love. Building relationships with my clients is an important part of my business. Many of my clients become part of my family of friends...I truly love my clients. Specialties: Kitchen and Bath Makeovers, New Construction, Remodeling, Space Planning, and assisting clients achieve the rooms of their dreams. "Designs for the way you Want to live!"', 'Interior Designer, Principal, Allure Interiors', 'ALLURE INTERIORS', '[{"company":"ALLURE INTERIORS","company_id":null,"location":"Dallas, Fort Worth, Texas","positions":[{"description":"-Research & development of documents, drawings, diagrams;-Formulation of preliminary space plans,concept studies & sketches;-Selection of colors, materials & finishes to meet socio-psychological, functional, maintenance, life-cycle performance, environmental, & safety requirements; -Acquisition of furniture, fixtures, equipment and millwork;-Provision of management services-budgets and schedules; -Preparation plans, elevations, details & specifications (non-structural and/or non-seismic)in various medias, including, but not limited to Auto-Cad, 3-D, hand drawn perspectives; power & communications locations; reflected ceiling & lighting designs; materials & finishes; & furniture layouts;-Preparation of construction documents to adhere to building and fire & municipal codes; -Work with others who may be retained, including architects; structural, mechanical & electrical engineers; general contractors; & other specialty consultants; -Administration of contract documents, as the client\'s agent;","duration":"Oct 2007 - Present 14 years 10 months","duration_short":"14 years 10 months","end_date":"Present","start_date":"Oct 2007","subtitle":"ALLURE INTERIORS","title":"Principal/Interior Designer"}],"url":""}]', '["Masako DuBois “Connie is an exceptional designer who’s able to transform a house into a master piece while respecting owner’s identity and heritage. Connie has staged my house in the year 2010. She helped me remove many items that were not necessary in the room, added some pieces to enhance the original architecture of the house and rearranged the positions of furniture. She was very sensitive to the thoughts and memories I had for the house; yet she made critical and sensible advice to create marketable space. I highly recommend her work as a designer and stager to anyone who wishes to add value to his/her home.”","Anju Satheesh “Connie is a very detail oriented person , trustworthy and consistent. She could visualize exactly what we had in mind and convert it into expert designs. She is also someone who keeps a good eye on the budget without losing sight of the strategic objective. I would definetly recommend Connie.”"]']### Assistant: The agent's job is to provide interior design services, while today the user is reaching out to the agent because they need assistance with remodeling and achieving their dream rooms.
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### Human: Agent: ['George Salemie', 'Enterprise and Public Sector sales leader with strong experience building and leading direct sales, indirect sales, technical sales, business development and product development teams with a disciplined approach to exceeding results. The success of the teams I have led is based upon three key factors: People, Partnership and Performance. People are key to all organizations. The difference in cybersecurity is that a successful sales leader must hire people with the best balance of sales experience, cybersecurity knowledge, pipeline management skills, collaboration and grit! I have been fortunate to hire and lead such talented people. Partnership is more important today than ever before, and it is critically important to understand the focus areas, which for successful organizations consist of internal partnership, customer partnership and channel partnership. Internal partnership, specifically alignment, is the most important to me. To that end, I strive to ensure a strong sales alignment with engineering, product, marketing, sales operations and legal. Otherwise, it is incredibly difficult to focus on customer needs and become relevant to customers. While Performance, on the surface, is a fairly straightforward measurement, I focus on the leading indicators that will result in strong performance. Those indicators include account/territory planning, pipeline creation and activities to progress opportunities (close plan).', 'Enterprise and Public Sector Go-To-Market Leader', 'Hack The Box', '[{"company":"Hack The Box","company_id":"hackthebox","industry":"Computer & Network Security","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Jan 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jan 2022","subtitle":"Hack The Box","title":"VP of Sales"}],"url":"https://www.linkedin.com/company/hackthebox"}]', '["LinkedIn User “George came on board as VP of Sales at Anue Systems in 2005. As a new company founded mostly by engineers, there wasn\'t a lot of senior level sales experience with in the organization. George brought in the professionalism and processes necessary for accelerating the growth of our young company. He effectively managed and supported the existing sales channel and augmented it by signing up new distributors and resellers in Europe and Asia. George also hired and managed a team of regional managers and inside sales people to support the overall sales effort. During his tenure at Anue, we had tremendous sales growth which in turn enabled the investment necessary to enter new markets. George is very goal oriented and a driven individual. He does not shy away from new challenges and isn\'t afraid to put in the work necessary for achieving success. Most importantly, George has a high level of integrity and is well respected by his peers, team members, and business partners. I wish him well in his future endeavors.”","John McDermott “George is an outstanding Executive, tremendous Team Player, dynamic Leader and an exceptional busines advocate.”"]']
User: ['Gabriella Masse (Gilmartin)', 'ALKU is a specialized consulting services firm focused on deploying highly skilled consulting resources in the areas of ERP, HCIT, Life Sciences, and Government Programs. Website www.alku.com Blog www.alku.com/resources/alkummunity Social Media @LifeAtALKU', 'Senior Billing Coordinator at ALKU', 'ALKU', '[{"company":"ALKU","company_id":"lifeatalku","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Aug 2019","subtitle":"ALKU","title":"Senior Billing Coordinator"},{"description":"As the Billing Administrator, I am responsible for effectively generating invoices, specializing in Government Invoicing. I act as the direct liaison to all account managers, and allow for more direct attention to client and invoice accuracy, which enables the company to improve the state of overall accounts receivable and billing accuracy.","duration":"Jan 2017 Aug 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2019","start_date":"Jan 2017","subtitle":"ALKU","title":"Billing Administrator"}],"url":"https://www.linkedin.com/company/lifeatalku"},{"company":"Eliassen Group","company_id":"eliassen-group","location":"Wakefield, MA","positions":[{"description":"Eliassen Group has been driving the success of our clients, consultants, and employees within Technology Staffing and Consulting Services since 1989. For over 25 years, we have been at the forefront of innovation by uniting talented people and quality solutions within successful companies to help them attain their business objectives. Our solution oriented approach to understanding your needs ensures that we identify and represent the best possible talent available in the market, personally selected and matched to your requirements by our highly-tenured, extraordinarily capable recruiting team. Our consulting divisions include expertise focused on Agile, Big Data, Biometrics & Data Solutions, Creative Services, Government Services, Life Sciences and Workforce Management. Eliassen Group is privately held and headquartered in Wakefield, MA.","duration":"Feb 2016 Dec 2016 11 months","duration_short":"11 months","end_date":"Dec 2016","start_date":"Feb 2016","subtitle":"Eliassen Group","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/eliassen-group"},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"Auburn, MA","positions":[{"description":"-Managed daily operations including customer service, reservation management, car flow, forecasting, rate management, inside sales, accounts receivables, and underwriting-Coached inside sales team-Awarded \\"Top Gun\\" achievement for best sales in region -Managed daily operations including customer service, reservation management, car flow, forecasting, rate management, inside sales, accounts receivables, and underwriting-Coached inside sales team-Awarded \\"Top Gun\\" achievement for best sales in region","duration":"Jun 2014 Jan 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2016","start_date":"Jun 2014","subtitle":"Enterprise Rent-A-Car","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"},{"company":"Hershey Entertainment & Resorts","company_id":"hershey-entertainment-&-resorts","location":"Hershey, PA","positions":[{"description":"•Forecasted and ordered what was needed based off of headcounts for hotel (coffee shop located inside hotel)•Created schedules and supervised crew of six per shift helping to run coffee shop •Forecasted and ordered what was needed based off of headcounts for hotel (coffee shop located inside hotel)•Created schedules and supervised crew of six per shift helping to run coffee shop","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Hershey Entertainment & Resorts","title":"Management Intern at Cocoa Beanery-Hershey Lodge"}],"url":"https://www.linkedin.com/company/hershey-entertainment-&-resorts"},{"company":"James Madison University","company_id":"james-madison-university","location":"Harrisonburg, VA","positions":[{"description":"•Assisted in putting on approximately 30 events held at James Madison’s campus as well as offsite locations such as BB&T bank•Put on events serving up to 250 guests •Assisted in putting on approximately 30 events held at James Madison’s campus as well as offsite locations such as BB&T bank•Put on events serving up to 250 guests","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"James Madison University","title":"Catering Assistant at Special Events Catering"}],"url":"https://www.linkedin.com/company/james-madison-university"},{"company":"Stop & Shop","company_id":"stopandshop","location":"Westborough, MA","positions":[{"description":"•Held positions: bagger, cashier, self-checkout clerk, florist clerk, and bakeshop clerk•Trained newer employees in said positions for the duration of my years there•Joined employee union- United Food and Commercial Workers Union •Held positions: bagger, cashier, self-checkout clerk, florist clerk, and bakeshop clerk•Trained newer employees in said positions for the duration of my years there•Joined employee union- United Food and Commercial Workers Union","duration":"Mar 2008 Aug 2011 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2011","start_date":"Mar 2008","subtitle":"Stop & Shop","title":"Cashier"}],"url":"https://www.linkedin.com/company/stopandshop"}]', '["Marki Goodnature “Gabby was an exceptional Supervisor at my event. She was organized and delegated tasks to employees efficiently and accurately. I trusted Gabby to execute tasks during employee check-in, set-up, during the event, and clean-up. She was available and willing to be flexible with any changes I made to the event. She fully exceeded my expectations as a supervisor.”","Stephanie Rawlings “Gabby was a big help on Friday night before our event. She did a lot of ironing, which isn\'t always the best job. But she was willing to do it and brought a fun energy to the room that kept people calm and happy during set up of the dining room.”"]']### Assistant: The agent's job is to lead the sales team at Hack The Box, and today the user is reaching out to the agent because they need assistance with recruiting highly skilled consulting resources for their specialized consulting services firm.
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### Human: Agent: ['Rany Seth', "I am a workers' compensation specialist with over 20 years of experience working with multiple industries focusing on building business relationships and the risk management needs of my clients and future clients. I have been professionally designated as a Certified Insurance Counselor (CIC) since 2006, Certified Risk Manager (CRM) in 2010, Commercial Lines Coverage Specialist (CLCS) in 2015 and Construction Risk and Insurance Specialist (CRIS) in 2019.", 'Account Executive at Anchor Insurance & Surety Inc.', 'Anchor Insurance & Surety Inc', '[{"company":"Anchor Insurance & Surety Inc","company_id":"anchor-insurance-&-surety-inc","industry":"Insurance","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Anchor Insurance & Surety Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/anchor-insurance-&-surety-inc"},{"company":"Durham & Bates","company_id":"durham-&-bates","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Oct 2014 Dec 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2018","start_date":"Oct 2014","subtitle":"Durham & Bates","title":"Account Executive"}],"url":"https://www.linkedin.com/company/durham-&-bates"},{"company":"Hartford School of Insurance","company_id":"hartfordschoolofinsurance","location":"","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Hartford School of Insurance","title":"Producer"}],"url":"https://www.linkedin.com/company/hartfordschoolofinsurance"},{"company":"Empire Pacific Risk Management","company_id":"empire-pacific-risk-management","location":"Lake Oswego, Oregon","positions":[{"description":"","duration":"Apr 1999 Oct 2014 15 years 7 months","duration_short":"15 years 7 months","end_date":"Oct 2014","start_date":"Apr 1999","subtitle":"Empire Pacific Risk Management","title":"Account Executive Manager and Underwriting Manager"}],"url":"https://www.linkedin.com/company/empire-pacific-risk-management"}]', '["“Rany\'s level of service always amazes me. It isn\'t just the quality; frankly, most of the underwriters I work with provide great quality. What has always set Rany apart is the speed at which that quality service is achieved. Rany usually gets back to me with results in half the time of any other underwriter. Amazing.”","“Rany has a keen sense for business detail; her skills have been learned and honed while maintaining superior client retention and acquisition. Her competitive spirit makes her a valuable asset to any company whose mission is to thrive at the top of their industry.”"]']
User: ['Steve Nichols', 'Experienced Chief Technology Officer with a demonstrated history of working in the government administration industry. Strong information technology professional skilled in Business Process, IT Service Management, IT Strategy, Servers, and Data Center.', 'CTO at Georgia Technology Authority', 'Neighborhood Nexus', '[{"company":"Neighborhood Nexus","company_id":"neighborhoodnexus","industry":"Non-profit Organizations","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Neighborhood Nexus","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/neighborhoodnexus"},{"company":"Georgia Technology Authority","company_id":"georgia-technology-authority","location":"","positions":[{"description":"As Chief Technology Officer, I act in a staff executive role and participate in all of the major initiatives undertaken by the Georgia Technology Authority (GTA). The GTA is both a service provider for Georgia state agencies and has an oversight role around technology. GTA is an organization of 165 people with responsibility for operating the State of Georgia’s data center (30,000 sq. ft. of raised floor in a tier 4 facility), central help desk, central print shop, telecom infrastructure (2200+ physical sites in the wide area network, 130,000+ telephone lines), state web portal, and state ERP implementation (PeopleSoft HCM and Financials). I have responsibility for the GTA portal office, which includes responsibility for the state web presence (www.georgia.gov) and 65 state agency web sites; a portfolio of 20 constituent facing Java-based web applications; two SharePoint farms hosting internal websites and applications; a webMethods enterprise service bus connecting over 40 integration points; and GTA internal billing systems. I am also responsible for the IT infrastructure (desktops, mobile devices, and servers) supporting GTA employees.","duration":"Feb 2002 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Georgia Technology Authority","title":"CTO"}],"url":"https://www.linkedin.com/company/georgia-technology-authority"}]', '["Jean-Luc Chatelain “Steve is an exceptional software systems architect who combines a very analytical approach with pragmatism and a keen business sense. This is a rare talent amongst technology people. I would certainly hire or work alongside Steve again.”","Paul Gale “Steve\'s prescient nature made him a very effective team leader. His deep technical insight gives him the ability to call bullshit on anyone technical. His team loved him and often commented on how much they wanted to work with him again. His effectiveness as a leader and consultant to various clients helped drive a number of projects through to success.”"]']### Assistant: The agent's job is to provide risk management solutions to clients, and today, the agent is reaching out to the user because they need to discuss potential IT-related risks and insurance coverage options for the user's government administration role as a Chief Technology Officer at the Georgia Technology Authority.
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### Human: Agent: ['Carol Bickmore', 'Specialties: Digital Product Management, Software Product Management, Software Product Development Cycle, Adobe Livecyle Designer, AEM Forms, Adobe Experience Manager, Interactive Form Developer, XDP Forms, Dynamic PDF Developement, JavaScript controled pdf Forms, Website Design, Graphic Design, Adobe Creative Suite', 'Sr Business Analyst, IT at Global Experience Specialists (GES)', 'GES - Global Experience Specialists', '[{"company":"GES - Global Experience Specialists","company_id":"gesglobal","industry":"Events Services","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Apr 2022","subtitle":"GES - Global Experience Specialists","title":"Senior Business Analyst"},{"description":"","duration":"May 2017 Apr 2022 5 years","duration_short":"5 years","end_date":"Apr 2022","start_date":"May 2017","subtitle":"GES - Global Experience Specialists","title":"Digital Product Manager"},{"description":"","duration":"Dec 2007 May 2017 9 years 6 months","duration_short":"9 years 6 months","end_date":"May 2017","start_date":"Dec 2007","subtitle":"GES Exposition Services","title":"Kit Administration Supervisor"}],"url":"https://www.linkedin.com/company/gesglobal"},{"company":"caroldesign","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Dec 2007 1 year","duration_short":"1 year","end_date":"Dec 2007","start_date":"Jan 2007","subtitle":"caroldesign","title":"Web Designer & Developer"}],"url":""},{"company":"Solid Business Soluitons","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2007 Nov 2007 9 months","duration_short":"9 months","end_date":"Nov 2007","start_date":"Mar 2007","subtitle":"Solid Business Soluitons","title":"Web Designer"}],"url":""},{"company":"Progressive Web Design LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2002 Nov 2007 5 years 3 months","duration_short":"5 years 3 months","end_date":"Nov 2007","start_date":"Sep 2002","subtitle":"Progressive Web Design LLC","title":"Web Designer"}],"url":""}]', '["Martha L. Trujillo, (she/her) MSCP, LPC, NCC, MAEd “Carol is a pleasure to work with, she is deeply committed to her work and is excellent at what she does. Carol is very knowledgeable in her field, has good work ethics, high standards and pays great attention to detail. Carol adheres to stringent deadlines and often over extends herself to get the job done. We have worked together for several years and I look forward to many more. Carol is a true professional.”","Bill Bickmore “Carol is a highly competent professional with a can-do attitude and an eye for excellence. She possesses a high level of creativity and knows how to best assist you with your needs.”"]']
User: ['Chelsea Terwilliger', 'Marketing technology professional focused on process development, work management, content development/optimization, and marketing.', 'Marketing Technology Specialist | Project Management Enthusiast', 'Faegre Drinker', '[{"company":"Faegre Drinker","company_id":"faegredrinker","industry":"Law Practice","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Faegre Drinker","title":"Digital Marketing & Content Analyst"},{"description":"","duration":"Feb 2020 Jun 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2021","start_date":"Feb 2020","subtitle":"Faegre Drinker","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/faegredrinker"},{"company":"Drinker Biddle & Reath LLP","company_id":"drinker-biddle-reath","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Oct 2015 Feb 2020 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2020","start_date":"Oct 2015","subtitle":"Drinker Biddle & Reath LLP","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/drinker-biddle-reath"},{"company":"TCB Marketing LLC","company_id":"tcb-marketing-llc","location":null,"positions":[{"description":"","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"TCB Marketing LLC","title":"Account Coordinator"},{"description":"","duration":"Mar 2013 May 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2014","start_date":"Mar 2013","subtitle":"TCB Marketing LLC","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/tcb-marketing-llc"}]', '["Kevin Welde ☁️ “I had the pleasure to work with Chelsea for the past 3 years while supporting her team at Drinker, Biddle & Reath. Chelsea\'s can-do attitude is contagious and her ability to adopt and refine technology to deliver positive outcomes to the business is very evident. Chelsea is a rising star and I look forward to great things to come from her as I know she will be successful in any role and bring tremendous value to any Organization. ”","Danny Thankachan “Chelsea epitomizes enthusiasm and a love of technology (and the positive change it can bring to an organization) combined with a consulting and collaborative mindset that I found invaluable. She is motivated, conscientious, organized, disciplined, and client oriented. She has consistently gone above and beyond to assist me on the project we worked on together. She is always in demand, and for very good reason!”"]']### Assistant: The agent's job is to provide digital product management expertise, and today the user is reaching out to the agent because they need assistance with optimizing their marketing content and processes.
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### Human: Agent: ['Eyob Zeleke', 'Software Developer in a wide variety of business applications. Particularly interested in client/server and relational database design using MS-SQL Server.', 'Software Development Engineer', 'Wheels Up', '[{"company":"Wheels Up","company_id":"wheels-up","industry":"Airlines and Aviation","location":"New York, United States","positions":[{"description":"","duration":"May 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2021","subtitle":"Wheels Up","title":"SDE"}],"url":"https://www.linkedin.com/company/wheels-up"},{"company":"Travel Management Co.","company_id":"travel-management-co.","location":"Elkhart, Indiana Area","positions":[{"description":"","duration":"Oct 2016 May 2021 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2021","start_date":"Oct 2016","subtitle":"Travel Management Co.","title":"Senior .Net Developer"}],"url":"https://www.linkedin.com/company/travel-management-co."},{"company":"Universal Trailer Corporation","company_id":"universal-trailer-corporation","location":"Elkhart, Indiana Area","positions":[{"description":"Translate business requirements into technology terms. Develop complex algorithms and programming code for software solutions. Design, build, test and implement software applications using .Net environment in a VB/C# language.Epicor (Epicor business objects), SSIS packages (ETL), web services Translate business requirements into technology terms. Develop complex algorithms and programming code for software solutions. Design, build, test and implement software applications using .Net environment in a VB/C# language.Epicor (Epicor business objects), SSIS packages (ETL), web services","duration":"Oct 2012 Oct 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2016","start_date":"Oct 2012","subtitle":"Universal Trailer Corporation","title":"Software Developer"}],"url":"https://www.linkedin.com/company/universal-trailer-corporation"},{"company":"Dexter Axle Company","company_id":"dextercompany","location":"","positions":[{"description":"• Software Developer.(VS.Net Platform, C#, SQL Server)• Web, Windows, Mobile (Win CE/Win 6.5) Applications • User Requirement Collection, Programming, Testing, Deployment, Implementation and End user Training, Support • Software Developer.(VS.Net Platform, C#, SQL Server)• Web, Windows, Mobile (Win CE/Win 6.5) Applications • User Requirement Collection, Programming, Testing, Deployment, Implementation and End user Training, Support","duration":"Mar 2008 Oct 2012 4 years 8 months","duration_short":"4 years 8 months","end_date":"Oct 2012","start_date":"Mar 2008","subtitle":"Dexter Axle Company","title":"Application Specialist"}],"url":"https://www.linkedin.com/company/dextercompany"},{"company":"Indiana University South Bend","company_id":"indiana-university-south-bend","location":"","positions":[{"description":"• Creating, modifying, and migrating old websites at Indiana University South Bend into a new revised template. • Creating, modifying, and migrating old websites at Indiana University South Bend into a new revised template.","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Indiana University South Bend","title":"Web Developer"}],"url":"https://www.linkedin.com/company/indiana-university-south-bend"},{"company":"CTS Corporation","company_id":"ctscorporation","location":"","positions":[{"description":"• Software & Hardware support, Software Licensing, Creating and updating databases to keep track of software licenses • Software & Hardware support, Software Licensing, Creating and updating databases to keep track of software licenses","duration":"May 2005 May 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2006","start_date":"May 2005","subtitle":"CTS Corporation","title":"User Support Assistant"}],"url":"https://www.linkedin.com/company/ctscorporation"},{"company":"Elkhart Clinic","company_id":"elkhart-clinic","location":"","positions":[{"description":"• Provide Computer Support to more than 250 employees including wiring data and phone lines• Medical Servers support which include CCA, Transcription, Medical Manager and Exchange 5.5 • Provide Computer Support to more than 250 employees including wiring data and phone lines• Medical Servers support which include CCA, Transcription, Medical Manager and Exchange 5.5","duration":"Sep 2002 Sep 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2004","start_date":"Sep 2002","subtitle":"Elkhart Clinic","title":"IT Support"}],"url":"https://www.linkedin.com/company/elkhart-clinic"},{"company":"Custom Intelligence LLC","company_id":"custom-intelligence","location":"","positions":[{"description":"• Software Production & support with Java language • Installed software for clients and do backups• Performed Quality Assurance Testing• Conducted Unit Test for company software • Software Production & support with Java language • Installed software for clients and do backups• Performed Quality Assurance Testing• Conducted Unit Test for company software","duration":"Jan 2004 Feb 2004 2 months","duration_short":"2 months","end_date":"Feb 2004","start_date":"Jan 2004","subtitle":"Custom Intelligence LLC","title":"Programmer"}],"url":"https://www.linkedin.com/company/custom-intelligence"}]', '["Lance Dell “During his time working for me at Universal Trailer Eyob was responsible for developing and maintaining a wide range of web and desktop applications. Time and again he demonstrated a high level of proficiency with .NET, MS Sql Server and its associated packages SSIS and SSRS. He did equally well when taking over the lead on projects done by other developers or when creating new applications from scratch. Eyob has a very strong work ethic and was always dedicated to seeing every task through to completion. He works very well with peers and superiors, is extremely pleasant, and easy to get along with. Most importantly his integrity is top notch, beyond question. Eyob will be a valuable asset to any company fortunate enough to have him as an employee.”","Null Glenn “Hes a good oboy that knows his stuff.”"]']
User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']### Assistant: The agent's job is to work as a Regional Sales Manager at Draeger, and today, the agent is reaching out to the user because they need to discuss potential sales opportunities and collaboration in the field of sales and distribution management.
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### Human: Agent: ['Eric Pullen', 'Human resources professional skilled at building training programs within global learning organizations; and proficient at managing strategies, project deliverables, and operational tasks supporting learning and development solutions. My skill and passion for working with people allow me to gather learning assessments from various business stakeholders and then collaborate with subject matter experts to design and deploy blended learning solutions that support the closure of identified gaps. My exposure to global audiences has given me first-hand experience at creating solutions that support traditional classrooms, virtual settings, and onsite hands-on training activities. Specialties: Performance Consulting * Technical Learning Programs & Curriculum Development * Instructional Design & Content Development * Business Partnering * LMS Support & Scheduling * Written & Verbal Communication * Graphic Design & Photo Editing * Drafting & Architectural Detailing *', 'Curriculum Developer', 'Dow', '[{"company":"Dow","company_id":"dow-chemical","industry":"Chemical Manufacturing","location":"Lake Jackson/Houston, TX","positions":[{"description":"I lead the design, development, and implementation of technical curricula that focus on the global process automation discipline. I collaborate with Dow businesses to identify knowledge and skill gaps within manufacturing plants, including managing just-in-time training to support project teams migrating legacy control systems to commercially available, distributed control systems. In this role, I also ensure learning experiences are created and delivered through blended learning approaches, focusing on current technology requirements, both hardware and software competencies.","duration":"Jul 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jul 2014","subtitle":"Dow","title":"PA Curriculum Leader"}],"url":"https://www.linkedin.com/company/dow-chemical"},{"company":"Contractor","company_id":null,"location":"Houston, Texas","positions":[{"description":"Provided resume updates, interview prep, and career planning to those individuals going though career changes / layoffs. Provided resume updates, interview prep, and career planning to those individuals going though career changes / layoffs.","duration":"Jun 2013 Jun 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2014","start_date":"Jun 2013","subtitle":"Contractor","title":"Resume Writer"}],"url":""},{"company":"ACS, A Xerox Company","company_id":null,"location":"Houston, Texas","positions":[{"description":"Xerox Business Services, LLCAssigned to BP and EY(Ernst & Young)Partnered with EY’s Core Business Services as “Training Specialist”, assisting account managers with collecting and compiling training data. I managed the flow of information from the client’s learning management system down to line managers and SharePoint libraries, and I assisted global leadership in their efforts to identify high potential employees (or deficiencies) via HR analytics and performance metrics. (British Petroleum)Partnered with BP’s Upstream Learning as “Learning Project Manager”, managing the design and implementation of centralized learning programs (in response to the big crew change). I conducted research, performed analysis, developed curriculum content for blended learning projects; and gained the trust from program/project sponsors on areas of improvement, while influencing a sense of urgency and participation from subject matter experts.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"ACS, A Xerox Company","title":"Learning and Development Specialist"}],"url":""},{"company":"United Space Alliance","company_id":"united-space-alliance","location":"Houston, Texas","positions":[{"description":"Supported NASA\'s Spaceflight Training Management Office, at Johnson Space Center, and successfully managed the execution of pre-flight training activities for International Space Station (ISS) astronauts assigned to prime and backup crews of Expedition 19 and 24. Supported NASA\'s Spaceflight Training Management Office, at Johnson Space Center, and successfully managed the execution of pre-flight training activities for International Space Station (ISS) astronauts assigned to prime and backup crews of Expedition 19 and 24.","duration":"Jul 2006 Aug 2011 5 years 2 months","duration_short":"5 years 2 months","end_date":"Aug 2011","start_date":"Jul 2006","subtitle":"United Space Alliance","title":"Training Manager"}],"url":"https://www.linkedin.com/company/united-space-alliance"},{"company":"Metropolitan Transit Authority of Harris County","company_id":"metropolitan-transit-authority-of-harris-county","location":"Houston, Texas","positions":[{"description":"","duration":"Jun 2005 Jul 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2006","start_date":"Jun 2005","subtitle":"Metropolitan Transit Authority of Harris County","title":"HR Analyst"}],"url":"https://www.linkedin.com/company/metropolitan-transit-authority-of-harris-county"},{"company":"Architectural","company_id":null,"location":"Houston, Texas","positions":[{"description":"Managed the architectural planning process. Worked intricately with graphic design software, building / safety codes, and client specifications to develop solutions to complex building design requirements—from beginning to end—resulting in construction drawings (blueprints) for educational, hospitality, and residential projects. Managed the architectural planning process. Worked intricately with graphic design software, building / safety codes, and client specifications to develop solutions to complex building design requirements—from beginning to end—resulting in construction drawings (blueprints) for educational, hospitality, and residential projects.","duration":"May 1996 Feb 2005 8 years 10 months","duration_short":"8 years 10 months","end_date":"Feb 2005","start_date":"May 1996","subtitle":"Architectural","title":"Architectural Designer/Drafter"}],"url":""}]', '["Tracee Herring “Eric brings expertise in instructional design, visualization and video-based micro learning to every project on which he engages. He quickly develops collaborative partnerships with technical subject matter experts. This relationship results in high quality training programs that deliver the technical expertise expected. ”","Whitney Grohman “It’s rare that you come across standout talent like Eric. Whilst looking to transfer into a new industry a friend referred me to Eric. Eric expertly filled the role of career coach for my job transition. I was particularly impressed by Eric’s ability to tailor each resume and provide coaching advice even for the toughest interviews—and effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. Oh, and needless to say after less than a month and a half of looking for a position, I was hired. Talk about a quick turnaround! As a team member or a leader, Eric earns my highest recommendation.”"]']
User: ['Jeanette Walker, MBA, MSME', 'Highly motivated engineer with experience in quality management and product management. Enjoys ensuring that that the product designed and manufactured meets the quality ideal required by customer and exceeds the customer satisfaction. I have managed products and programs as well as troubleshooting issues, technical documentation, NPI, cost analysis (reductions), contract reviews, and supplier quality contracts and audits. Knowledge and experience QMS, ISO, GMP.Capability: Management (Project, Product, Supplier, Quality), Process Development, Strategic Planning, NPI, Communication, Interpersonal Skills, Customer Service.', 'Engineering & Quality Professional', 'Dräger', '[{"company":"Dräger","company_id":"draeger","industry":"Medical Devices","location":"Andover, Massachusetts, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Dräger","title":"Senior Quality"}],"url":"https://www.linkedin.com/company/draeger"},{"company":"Synventive Molding Solutions","company_id":"synventive-molding-solutions","location":"Peabody","positions":[{"description":"Quality Manger and Inspection department in Injection Molding. Ensure manufactured product and final products comply on customer specifications work crossfunctionally to develop and implement QMS. Collaborate with service lead investigation to resolve manufacturing and supplier issues and deviations. Create manufacturing product processes and LPAs with machinist. Assist in performing product and parts audit at final inspection. On-job-training and shadowing of machinist and assemblers in jobs to create processes and training for improvements. Oversee training management and track all employees’ documentation, create & maintain department matrix for QC documentation, create training processes, ensure manufacturing employees competent in training. Knowledge Management of product quality issues with resolution, company-wide quality training presentations, and maintaining lesson learned of documentation. Investigate customer complaints and providing feedback. Manage, create, and train on QC documents and processes (131). Create ERP processes on quality business mapping. Lead containment, root cause analysis, noncomformance, and corrective actions. Implement and manage close-loop DMR/NCMR process address issues and eliminate re-occurrences. Decrease DMRs 67% (from quarterly of 150 to 52). Supplier quality visits on concerns, relationship building, CAs. Define and implement scheduled internal stockroom product quality audit. Introduce and implement Supplier Quality Audit program to assess suppliers’ product and quality program (75). Manage and implemented ISO 9001:2015 from 2008 (one year). Yearly surveillance audit and recertification. Projects: ISO 9001:2015 certification, Global Good Engineering Drawing Practices, Quality Inspection Control Plans, MRB/RMA/RTV Process, DMR with close-loop, Knowledge Management, Supplier Quality Audits, Implementing Risk-Based Thinking process, Training program.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Synventive Molding Solutions","title":"Quality Manager II"}],"url":"https://www.linkedin.com/company/synventive-molding-solutions"},{"company":"LESspine","company_id":"spinefrontier","location":null,"positions":[{"description":"Manager of quality engineers to ensure design project documentation and processes are in compliance with FDA regulations, international standards, and company requirements.Provide technical direction to the quality engineers on matters related to design control.Lead team in process assessments, process design, and redesign of processes to improve operational effectiveness.Key interface to engineering management on overall project requirements.Supplier management: Supporting supplier selection, compliance to regulatory requirements, QMS qualification including supplier quality audits, approval, monitoring, feedback.Technical program management: Writing specs & SOW, creating & executing project plans, mitigating risk, project lifecycle development & support, project budget, manage release through launch process.Process Management: Implement process solutions, develop process workflow & design in compliance with industry standards, identify & analyze business processes, analyze information to identify opportunities & process improvements, recommend innovative business & technical solutions to processes.Provide project management lead on special projects.Project Manager: (1) Sterile Product Packaging(2) Supplier Audit Planning and Process(3) Supplier Quality Objectives Implementation","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"LESspine","title":"Associate Manager, Quality Engineering"},{"description":"Product support of interbody Implants and medical device technologies, Vertebral Body Devices (VBR). Provide quality input to product development team and ensure compliance with design controls of product. Lead Design Reviews, Failure Mode Effect Analysis, internal & supplier quality audits. Review & approve Finite Element Analysis, Tolerance Analysis. Review and revise Incoming Quality Product Check, Manufacturing Process Instructions, Rationale Memos, Validation & Verification Protocols, Test Reports, Cleaning/Sterilization Durability, Risk Management Plans, Engineering Change Orders, FMEAs, Marketing Documentation (Instructions for Use, Cleaning Instructions, Quick Steps, Surgical Techniques, & Sales Sheets) for approval.Project Quality Lead on Pre-Sterile Product Packaging.Certification in Sterilization & CleaningKnowledge of QSR 21 CFR 820, ISO standards (14971, 13485, 11607, 11137, 11737, 10993, ...) compliance & regulations, FDA, ASTM standards associated with medical device production, process, and sterilization.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"LESspine","title":"QAION Quality Engineer"}],"url":"https://www.linkedin.com/company/spinefrontier"},{"company":"iMBA Syracuse Alumni Club Program","company_id":null,"location":"Syracuse, NY","positions":[{"description":"Held the following positions: Board of Directors - Chief Financial Officer; Co-Chair Event Planner.Member. Held the following positions: Board of Directors - Chief Financial Officer; Co-Chair Event Planner.Member.","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"iMBA Syracuse Alumni Club Program","title":"Chief Financial Officer"}],"url":""},{"company":"Magna Powertrain - New Process Gear","company_id":"magna-international","location":"Syracuse, New York Area","positions":[{"description":"• Powertrain electromechanical product support for Nissan, Dodge, Ford, and Jeep vehicles on actuators/motors, switches, and sensors design.• Assisted in vehicle annual volumes/sales – Ford 92k/$109M, Chrysler 312k/$200k, Nissan 60k; Components cost, warranty reduction in validating, launching cost reduction initiatives by $40k. • Coordinates the complete product development including design, build & test activities in accordance with standard operating procedures and product delivery process.• Incorporates customer requirements, regulations and product specifications into product design, ensuring compliance with operational, cost, timing, safety, reliability, quality, and manufacturing feasibility parameters.• Analyze products and formulates engineering conclusions by engineering applications and principles; Apply QFD, FEA, FMEA, DOE, VA/VE and DFM/DFA in product development.• Wrote/compiled engineering content for: engineering specifications and documentation, DVP&R, 8D, GD&T, BOM, prototype control & test plans, key product characteristics, engineering changes, work orders. Created 20 individual test procedures based on Big 3 automobiles validation requirements. • Consult and collaborate with personnel in various engineering and design activities relative to product development requirements. Communicate with project team, customer, supplier, manufacturing, quality, and management team.• Provided project status to management, verify programs implemented best practices, lessons learned, production creation processes, TS-16949 procedures; Performed six product engineering layered process audits.","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Magna Powertrain - New Process Gear","title":"Product Engineer II"}],"url":"https://www.linkedin.com/company/magna-international"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":null,"positions":[{"description":"HVAC Product support for commercial split systems, remote air condensers, air handlers, unit ventilators, and fan coil units (½ to 300 tons).Provided global pre-/post-sale field organization with responses to product inquiries (goal 80%) within same day, technical product designs, pricing and factory cost analysis, project management, and delivery. Supported new HVAC design/renovated system -- thermostat, unit selection, location, ductwork, and refrigerant design.Contributed to increase inquiry-to-order capture rate (~45%) over 4 year period based on fan coil NPI program. Implemented projects to achieve cost reduction/warranty reduction, product quality, reliability improvement by 15%, and customer satisfaction.Prepared and updated 75 product technical literature, guidelines, and bulletins addressing issues. Prepared and presented to sales/service on sales tools, service issues, and resolutions (8 yearly).Conducted quality reviews with 10 customers yearly to identify issues. Work with factory and manufacturer to ensure quality by metric tracking in business process enhancement. Approved sales and warranty concessions.Provided customer input, competitive analysis to teams for planning purposes, and product improvement. Researched product and industry techniques for improvement methods. Provided product strategic input to teams on regulatory changes and emerging standards.Performed computer simulation for performance selections. Provided technical input for development and maintenance of web-based information tools related to products.Received award for supporting rollout of the fan coil product NPI program.","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"Carrier Corporation","title":"Sr. Application Engineer / Sr. Service Engineer"},{"description":"HVAC Product support for rooftop products (3 to 130 tons) and Toshiba & MagnaTECH variable frequency drive.Assisted in manufacturing processes, methods, and project management procedures. Analyzed product changes and technical drawings. Identified product design inconsistencies. Improved quality control to reduce warranty cost by 20%.Researched and implemented innovations. Conducted follow-up studies of engineering projects to identify opportunities to improve products or processes.Determined and documented product technical issue root causes. Implemented corrective action strategies and policies. Updated and prepared over 175 technical literature and bulletins on issues for service personnel, customers, and publications.Provided customer support and conducted service training sessions on product issues and troubleshooting. Assisted in new/renovated system design layout, ductwork, refrigerant system design, thermostat controls, accessories issues, and selection.Prepared and presented at National and Fall Service Meetings (6 yearly).Received HVAC technical certificates for HVAC courses. Awarded two stock option recognition certificates for work excellence.","duration":"1997 2002 5 years","duration_short":"5 years","end_date":"2002","start_date":"1997","subtitle":"Carrier Corporation","title":"Sr Service Engineer"}],"url":"https://www.linkedin.com/company/carrierhvac"}]', '["Michael Murray “Jeanette is someone I can fully endorse to be part of your team. Jeanette was a team player, worked very well with extended teams and cross functional roles. Jeanette did a great job of coordinating, capturing, documenting and controlling the myriad of requirements from customers, from our manufacturing, our sales and engineering teams and kept us on track and in control. Jeanette was able to professionally influence and change minds that needed to be changed and was able to communicate clearly to all parties what needed to be done. Measurement of our success, and yes our issues, was accurate, timely and detailed. I would encourage anyone seeking a true professional for a QC role to extend a welcome to Jeanette. You will be glad she is on your team.”","Wil Christensen “It was a pleasure working with Jeanette at Barnes Molding Solutions Division. As the North American Quality Manager, Jeanette consistently assured product quality and systems compliance, while also advancing continuous improvements in this location’s business processes. Her technical expertise helped to methodically identify the top issues impacting quality and costs within the operation, providing the NA management team a quantified list to prioritize business opportunities. Her leadership of related projects, created teams that focused on the best solutions to improve performance and positively impacted customer satisfaction. As the Director of Quality and BES, I could always rely on Jeanette contribution and support in achieving the company’s strategic goals. ”"]']### Assistant: The agent's job is to manage strategies and project deliverables supporting learning and development solutions, and today the user is reaching out to the agent because they need assistance with quality management and troubleshooting issues in their engineering role.
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### Human: Agent: ['Jay Phillips', 'Engineer Network Topologies for Dallas and surrounding area. Work closely with Sales and Operations to determine budget and Installation timeframes. Specialties: Write Technical documents New Hire Interviewing Colocation Specs/required power and space considerations per request Team Leadership', 'Global Access & Transport Engineer at Verizon Wireless', 'Verizon Wireless', '[{"company":"Verizon Wireless","company_id":"verizon","industry":"IT Services and IT Consulting","location":"TX","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Verizon Wireless","title":"Global Access & Transport Engineer"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"CenturyLink","company_id":null,"location":"Dallas TX","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Dec 2017","subtitle":"CenturyLink","title":"Capacity Resolution Metro Planner"}],"url":""},{"company":"Level 3 Communications","company_id":"level-3-communications","location":"Dallas/Fort Worth Area","positions":[{"description":"Resolve Network Capacity constraints and provide Network solutions to assist sales organization. Work with Local Operations to optimize and augment facilities for additional growth and new customer solutions. Resolve Network Capacity constraints and provide Network solutions to assist sales organization. Work with Local Operations to optimize and augment facilities for additional growth and new customer solutions.","duration":"Feb 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Feb 2015","subtitle":"Level 3 Communications","title":"Metro Tactical Planner III"}],"url":"https://www.linkedin.com/company/level-3-communications"},{"company":"tw telecom, inc.","company_id":"tw-telecom","location":"","positions":[{"description":"Engineer complex optical and ethernet network topologies for Dallas and surrounding Metro area. Work with Sales and Operations to determine budget and manpower resources. Engineer complex optical and ethernet network topologies for Dallas and surrounding Metro area. Work with Sales and Operations to determine budget and manpower resources.","duration":"Mar 2008 Mar 2015 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2015","start_date":"Mar 2008","subtitle":"tw telecom, inc.","title":"Central Office Engineer"}],"url":"https://www.linkedin.com/company/tw-telecom"},{"company":"Sprint","company_id":"sprint","location":"","positions":[{"description":"Manged Regional network growth for the NW Region. Engineered Networks on Cisco MAN (Metro Area Network) topologies. Manged Regional network growth for the NW Region. Engineered Networks on Cisco MAN (Metro Area Network) topologies.","duration":"Aug 2007 Mar 2008 8 months","duration_short":"8 months","end_date":"Mar 2008","start_date":"Aug 2007","subtitle":"Sprint","title":"Sr Regional Systems Engineer"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"ADC","company_id":null,"location":"","positions":[{"description":"Scheduling and Testing multi node ring networks and multi service customer premise solutions. 95% of testing was at AT&T premise. Travel and coordination with customer. Work with Engineers and Project managers to ensure proper testing and record retention for on time completion. Manage some aspects of installation and due date readiness. Scheduling and Testing multi node ring networks and multi service customer premise solutions. 95% of testing was at AT&T premise. Travel and coordination with customer. Work with Engineers and Project managers to ensure proper testing and record retention for on time completion. Manage some aspects of installation and due date readiness.","duration":"Oct 2006 May 2007 8 months","duration_short":"8 months","end_date":"May 2007","start_date":"Oct 2006","subtitle":"ADC","title":"Network Testing Technician II"}],"url":""},{"company":"Time Warner Telecom","company_id":"tw-telecom","location":"","positions":[{"description":"Engineer and develop customer network traffic. Services include GigE, DWDM, Internet, TCPIP,Nlan, WAN,Vlan tagging, T1, DS3, OCN, DACS, 5ess, and Long Haul Architectures. UPSR and BLSR ring engineering. Compose Technical documents for new product intergrations and best solutions. Interview new Engineering candidates and train new employees. Work with Sales organization on product implementation and deployment. Engineer and develop customer network traffic. Services include GigE, DWDM, Internet, TCPIP,Nlan, WAN,Vlan tagging, T1, DS3, OCN, DACS, 5ess, and Long Haul Architectures. UPSR and BLSR ring engineering. Compose Technical documents for new product intergrations and best solutions. Interview new Engineering candidates and train new employees. Work with Sales organization on product implementation and deployment.","duration":"Dec 1996 Oct 2006 9 years 11 months","duration_short":"9 years 11 months","end_date":"Oct 2006","start_date":"Dec 1996","subtitle":"Time Warner Telecom","title":"Sr Network Design Engineer"}],"url":"https://www.linkedin.com/company/tw-telecom"}]', '["Larry Campbell “I\'ve worked with Jay for 4 years directly and Jay is a very self motivated person and takes pride in his work. Jay has always had the attitude of doing whatever it takes to make the customer happy and get the job done right the first time. Jay will certainly be a great asset wherever he works. ”","Robert Poehlman “I\'ve worked with Jay at Time Warner Telecom and also at ADC. We have kept in touch through the years mentoring each other and talking \\"shop\\" regarding the next generation optical networking gear and new technologies. While at Time Warner, one of Jay\'s responsibilities was to manage the Houston Network and help maintain the market as number one in sales ranking (over $1M MRR in the early days) by providing on-time network designs, cost effective solutions for local and national accounts, and accurate records to ensure proper billing. Jay was the \\"go to guy\\" to get things done, very professional, knowledgeable, and always willing to support the team by providing concise answers and technical procedures to help install and implement new services for customers. We worked together at ADC and supported many projects that included ultra-long-haul optical services, METRO DWDM rings, capacity augments, and design implementation. Jay is the ultimate team member; hard working, a pleasure to work with, a solid leader with excellent communication skills, and has great attention to detail. If I was able to put together a team of professional individuals, Jay would be my first call. Bob Poehlman Optical Network Engineer”"]']
User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to engineer network topologies and work closely with Sales and Operations, while the user is reaching out to the agent because they need assistance in analyzing and optimizing their supply chain marketing and distribution operations.
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### Human: Agent: ['Kevin Call', 'Full-stack web developer experienced in open source back-end technologies including Linux, Apache, Nginx, PHP, MySQL, MariaDB, and Node.js to produce standards-compliant HTML5, CSS3, and Javascript consumer-facing web applications on the front-end that achieve project goals. Experience writing simple and elegant code with attention to detail, accessiblity, scalability, and performance. Additional skills, knowledge, and experience in SEO, SEM, Networking, SMS/MMS/TXT, Marketing Automation, Graphic Design, Print, and Direct Mail Marketing further serve to create accessible and scalable solutions to goals — with bottom lines always being increased revenue or reduced costs, usually both thanks to my web and automation knowledge.', 'Web Developer & Automated Marketing Consultant', 'East Tennessee State University', '[{"company":"East Tennessee State University","company_id":"east-tennessee-state-university","industry":"Higher Education","location":"Johnson City, Tennessee Area","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jan 2018","subtitle":"East Tennessee State University","title":"Web Developer"}],"url":"https://www.linkedin.com/company/east-tennessee-state-university"},{"company":"Bowing Rice Creative Studio, LLC","company_id":"bowing-rice","location":"Bristol, TN","positions":[{"description":"","duration":"2010 Dec 2018 8 years","duration_short":"8 years","end_date":"Dec 2018","start_date":"2010","subtitle":"Bowing Rice Creative Studio, LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/bowing-rice"},{"company":"Emory and Henry College","company_id":"emoryandhenrycollege","location":null,"positions":[{"description":"Manage and maintain current internal and external website properties and sub-domains under ehc.edu, such as www.ehc.edu and honors.ehc.edu. Maintain web server infrastructure, monitoring and installing updates as needed on LAMP & LEMP stacks. Provide basic and advanced website CMS training campus-wide, and following through with additional support as needed. Design and develop new micro-websites regularly that accomplish company goals and help generate or enhance revenue streams.","duration":"Oct 2016 Dec 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2017","start_date":"Oct 2016","subtitle":"Emory and Henry College","title":"★ Web Manager"},{"description":"","duration":"Sep 2012 Oct 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2016","start_date":"Sep 2012","subtitle":"Emory & Henry College","title":"Assistant Director of Electronic Communications"}],"url":"https://www.linkedin.com/company/emoryandhenrycollege"},{"company":"Absolute Communications, Inc.","company_id":"absolute-communications-inc-","location":"Kingsport, Tennessee","positions":[{"description":"","duration":"Mar 2008 Sep 2012 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2012","start_date":"Mar 2008","subtitle":"Absolute Communications, Inc.","title":"Art Director"}],"url":"https://www.linkedin.com/company/absolute-communications-inc-"},{"company":"The Elizabethton Star","company_id":null,"location":"Elizabethton, Tennessee","positions":[{"description":"","duration":"Aug 2006 Dec 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2007","start_date":"Aug 2006","subtitle":"The Elizabethton Star","title":"Print & Web Designer"}],"url":""}]', '["Robert Plummer, Ed.D. “Mr. Call is an talented communications specialist with a broad variety of tools and strengths to meet the needs and desire of clients and organizations he may serve. He is diligent in completion of tasks to keep projects on time and patient with changes to create great outcomes and products. As a communicator, he is able to work and adapt to a variety of platforms and keep things moving. ”","Robert Carter Aylor “As a young professional working in higher education, Kevin had a transformative impact on the way I viewed marketing and web design. Kevin was able to explain complex ideas and technology in simple terms, and he was a great teacher and asset for our admissions office. If given the opportunity, I would be honored to work with Kevin again.”"]']
User: ['Antonio Taylor', "I am an innovative and forward automotive marketer, social media expert, and content creator. Formerly the Digital Marketing Manager at Jeff Belzer's, and Marketing Coordinator at Apple Autos. I have built experience in e-commerce, web design, training, consulting, creating content. I started off, and still to this day specializes in helping entrepreneurs and small companies build their online presence. I specialize in Digital Marketing, and the principles I maintain is you have to know how to build or manage the building of websites, drive traffic, and create marketable content to drive traffic. The trifecta of Digital Marketing. Today, you need all three to go hand in hand to guarantee success online. I have made use of my skills through part-time self-employment in digital marketing and building an upcoming brand. I am looking to work for a company who is forward-thinking and innovative and looking for Digital Marketing Professional to assist in meeting their online marketing goals.", 'Content Creator and Digital Marketing Professional', 'Drip Cypher Apparel', '[{"company":"Drip Cypher Apparel","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Drip Cypher Apparel","title":"Founder & Designer"}],"url":""},{"company":"Tony Taylor Design LLC","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Specializing in WordPress site design and development of all website types to individuals to small businesses, such as basic sites up to e-commerce and membership sites.Proficiency in using SEO, SEM, PPC, and Facebook ads to drive traffic to completed websites.Proficiency in creating and managing content, such as blogs, photo, and video.Create, execute, and manage campaigns in Influencer, Brand, and Affiliate Marketing for myself and individuals.This includes building an audience on social media channels to market to and drive traffic to brands and products by way of influence for various businesses online.","duration":"Jan 2010 - Present 11 years 11 months","duration_short":"11 years 11 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Tony Taylor Design LLC","title":"Digital Marketing Manager & WordPress Designer"}],"url":""},{"company":"Apple Autos","company_id":"apple-autos","location":"Apple Valley, MN","positions":[{"description":"The Marketing and Events Coordinator reports to the Marketing Director to Support Marketing and Events for all Apple Autos locations. This position\'s primary focus is to support the effective execution of the Apple Autos customer experience through marketing campaigns and events. Nature and Scope: The Marketing and Events Coordinator has the overall responsibility to execute and support initiatives within Marketing in three major facets; Customer Generation, Customer Management and Customer Development. This position’s primary focus is to support the effective execution of the Apple Autos customer experience.Essential Functions: An individual must be able to perform each essential function in a satisfactory manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.Marketing and Communications• Assist Marketing Director with effective execution of Marketing Plan for each month/quarter with store management. • Collaborate with store management on Marketing offers to increase customer retention, sales volume, RO volume and new customer conquest opportunities.• Marketing Calendars• Coop: Submit campaigns to Manufacturer compliance and/or Coop department.• Store invoicing with support of Marketing Director• Marketing and Event campaign ROI Reports.• Manage each store’s online reputation utilizing one unified platform with proper KPI reporting.• Update website content on all Apple Autos websites.Events• Implement Sales Events for all Apple Autos locations.• Implement all Community related events and sponsorships.","duration":"Dec 2018 Mar 2019 4 months","duration_short":"4 months","end_date":"Mar 2019","start_date":"Dec 2018","subtitle":"Apple Autos","title":"Marketing and Events Coordinator"}],"url":"https://www.linkedin.com/company/apple-autos"},{"company":"Jeff Belzer Dodge Chevrolet Kia","company_id":null,"location":"Lakeville, MN","positions":[{"description":"Responsible for developing the Jeff Belzer Brand through social media sites and Jeff Belzer websites. In addition, the Manager will be responsible for devising leading, cutting-edge Internet Marketing strategies and social media communications in support of all key areas within the company. The Manager oversees a mix of long-term online campaigns and shorter term projects across various online and social media platforms including but not limited to: Facebook,YouTube,LinkedIn,Twitter,Pinterest,SlideShare, and others. The Website and Social Media Manager will analyze and track campaign success against goals and provided ongoing strategic recommendations for impactful communication. In addition the position will be managing and curating company content, overseeing 3rd party SEO and Google Ads vendors, and providing accurate reporting to upper management.","duration":"Jun 2014 Jun 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2017","start_date":"Jun 2014","subtitle":"Jeff Belzer Dodge Chevrolet Kia","title":"Digital Marketing Manager"}],"url":""},{"company":"TenX Systems LLC","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Managed call flow and responded to technical support needs of customers.Provided base level IT support to non-technical personnel within the business using Remote Desktop and Go-To Meeting.Resolved customer issues in a clear, courteous and straightforward manner.Identified and solved technical issues with a variety of diagnostic tools.Followed up with clients to ensure optimal customer satisfaction.Evaluated and responded to incoming sales leads and requests for technical support assistance.Demonstrated professionalism and courtesy with customers at all times.Resolved problems with malfunctioning products.","duration":"Jul 2013 Apr 2014 10 months","duration_short":"10 months","end_date":"Apr 2014","start_date":"Jul 2013","subtitle":"TenX Systems LLC","title":"Software Training and Support Specialist"}],"url":""},{"company":"Tech Boss Designs","company_id":"deep3r-social-media","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"As the founder and manager of my own company, my range of skills and responsibilities have become rather extensive within the realm of web design, social media, branding, and internet marketing technologies. As a result I have become what would be best classified as a digital marketing strategist and consultant. I am able to execute complete web strategies and initiatives that utilize the latest web technologies, applications, and scenarios. My experience in web design, development, and internet marketing strategy positions my value to individuals, businesses, and employers. My ability to lead, manage, and execute these skills, have directly attributed to my success as a digital marketing strategist and consultant.Designed and developed websites with experience in creating/modifying custom PHP, HTML, CSS, Javascript, and existing third party CMS (such as WordPress, Joomla, and Drupal) and to work closely with creative teams and marketing departments. Have a high-level understanding of web servers/hosts, web standards & web trends.Achieved increases across digital marketing campaigns in search rankings, traffic, conversions, and ensure delivery against all KPI\'s upon start start of search campaigns.Created comprehensive social media strategies to define and execute programs that use social media management techniques to increase visibility, traffic, and membership across brand-specific portfolios.Carry out strategic planning and performance analysis of small to medium paid search accounts with Google AdWords and Facebook Ads.Managed a staff of 5-10 employees and contractors daily to perform everyday operations of the business.Managed everyday business operations that included marketing, budgeting, operations, and management.Created and led community training and workshops.","duration":"Jun 2010 Jan 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2014","start_date":"Jun 2010","subtitle":"Tech Boss Designs","title":"Digital Marketing Consultant"}],"url":"https://www.linkedin.com/company/deep3r-social-media"},{"company":"Randstad Staffing @ Medtronic","company_id":null,"location":"Shoreview, MN","positions":[{"description":"Responsible for answering and directing incoming district/regional calls in enhanced call center setting. Communicate information from calls to Medtronic Field Staff, determining the urgency of the caller\'s request. Follow call escalation procedures and provide excellent follow-through skills. Required to make independent decision making tasks while responding to customer inquiries. Achieved brand specific knowledge of products and services. Responsible for monitoring phone queue of open message requests and receiving and processing customer requests. Accurate data entry/typing required along with computer system knowledge. Possess strong attention to detail when keying in customer information. Act as liason between customer, company and business unit field employees.","duration":"Feb 2010 Jul 2010 6 months","duration_short":"6 months","end_date":"Jul 2010","start_date":"Feb 2010","subtitle":"Randstad Staffing @ Medtronic","title":"NAS Agent"}],"url":""},{"company":"TK Professional Solutions LLC","company_id":null,"location":"Savage, MN","positions":[{"description":"MN Notary Public and MN process server. Account manager in dispute mediation and high stakes commercial debt recovery, and expert litigaton avoidance strategist. Enforcing district court judgments for individuals and businesses throughout the state of MN. Enforcement through the laws of MN civil procedure to satisfy civil district court judgments, through asset seizure, wage garnishment, and bank levy.Social Media management consulting for individuals and small businesses and blogging. Managed five employees.Social media,WordPress,SEO,SEM,Search Engine Optimization, Social Media Content Management","duration":"Jan 2006 Jun 2010 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2010","start_date":"Jan 2006","subtitle":"TK Professional Solutions LLC","title":"Legal Services Professional"}],"url":""},{"company":"Virtual Radiologic","company_id":"virtual-radiologic","location":"","positions":[{"description":"Responsible for the coordination of images to be read by vRad doctors. This process required monitoring incoming orders and images, matching orders and images, ensuring all necessary data has been included, data entry, identifying and trouble-shooting non-technical issues and assisting doctors and technicians when additional information is needed or arranging conference calls. Coordinated and monitored radiologist coverage daily to ensure studies were within contracted turn-around-times for proper patient care. Monitored all aspects of workflow in the Operations Support Center. Managed radiologists\' work lists and assigned/unassigned cases based on urgency and daily reporting.","duration":"Oct 2006 Dec 2009 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2009","start_date":"Oct 2006","subtitle":"Virtual Radiologic","title":"Operations Support L3"}],"url":"https://www.linkedin.com/company/virtual-radiologic"},{"company":"HSBC Bank","company_id":null,"location":"","positions":[{"description":"Performed ACH operations, including accepting and rejecting ACH transactions from other banks. Initiated stop payments, researched and set-up direct deposits. Provided client support to businesses for ACH transactions. Processed affidavits for ACH related transactions. Performed ACH operations, including accepting and rejecting ACH transactions from other banks. Initiated stop payments, researched and set-up direct deposits. Provided client support to businesses for ACH transactions. Processed affidavits for ACH related transactions.","duration":"Oct 2005 Mar 2006 6 months","duration_short":"6 months","end_date":"Mar 2006","start_date":"Oct 2005","subtitle":"HSBC Bank","title":"ACH Operations Specialist 1"}],"url":""},{"company":"Key Bank","company_id":"keybank","location":"","positions":[{"description":"Assisted internal and external clients with inquiries or concerns regarding personal financial products, sales and services. Identified opportunities to cross sell other banking products and services to the client. Responsible for research, verification and providing documentation or information for client problems and inquires. Assisted internal and external clients with inquiries or concerns regarding personal financial products, sales and services. Identified opportunities to cross sell other banking products and services to the client. Responsible for research, verification and providing documentation or information for client problems and inquires.","duration":"Sep 2004 Apr 2005 8 months","duration_short":"8 months","end_date":"Apr 2005","start_date":"Sep 2004","subtitle":"Key Bank","title":"Sales and Service Professional"}],"url":"https://www.linkedin.com/company/keybank"},{"company":"NCO Group","company_id":"nco-group","location":"","positions":[{"description":"Contacted debtors by phone to arrange for payment on defaulted accounts. Skip traced to find debtors who do have current addresses or phone numbers. Collected on bank credit cards and store cards. Contacted debtors by phone to arrange for payment on defaulted accounts. Skip traced to find debtors who do have current addresses or phone numbers. Collected on bank credit cards and store cards.","duration":"Jun 2002 Sep 2004 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2004","start_date":"Jun 2002","subtitle":"NCO Group","title":"Debt Collector"}],"url":"https://www.linkedin.com/company/nco-group"},{"company":"Telespectrum Worldwide","company_id":null,"location":"","positions":[{"description":"Sold Verizon DSL service in a call center environment. Handled billing inquiries, tech support, cancellations, retentions and product development. Coordinated technician visit dates and provision service for customer\'s installation date.SKILLSProficient in Microsoft Word, Excel, PowerPoint , Access, and OutlookRIS, Westlaw, SAS and HL7 software programs, familiar wth NACHA,FDCPA,FCRA, Rules of Civil Procedure, HiPPAAData entry, customer service, medical terminology, call center experience,","duration":"Jan 2000 Jun 2002 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2002","start_date":"Jan 2000","subtitle":"Telespectrum Worldwide","title":"DSL Sales Consultant/Customer Care Representative"}],"url":""}]', '["Robin E. Devonish “A colleague recommended and I recently hired Tony to re-build my WordPress website. I was very pleased with his work, his personality and detailed knowledge on how to work the site. He was always professional and patient, of which, I needed in this case. The fact that I live on the East Coast and he in the Mid West did not matter for he was always accessible when needed. I highly recommend hiring him to build your site and plan on recommending my friends and colleagues to him as well.”","Sara Nickleberry “Tony is a driven, ambitious individual with an infectious enthusiasm for any project. Very inspirational to work with him. I had the pleasure of interacting and working with him within a community and his talent and skills in social media marketing and wordpress and exceptional.”"]']### Assistant: The agent's job is to assist companies in meeting their online marketing goals, and today, the agent is reaching out to the user because they need assistance in building their online presence and driving traffic to their website.
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### Human: Agent: ['Mike Streicker', 'There was no listing for "Do what you gotta Do". I focus on accomplishing the goals of the client and ILS.', 'Study Director at ILS', 'ILS', '[{"company":"ILS","company_id":null,"location":"RTP","positions":[{"description":"Responsible for the conduct and interpretation of a variety of concurrent in vivo toxicological studies investigating the toxicological and carcinogenic effect of test agents in classical and transgenic animal models. Also responsible for producing study-specific protocols, reports, proposals, and publications in consultation with government and commercial sponsors. Responsible for Forms Control, Quality Control of data, and general quality training and compliance. Additionally responsible for oversight of the ILS animal facilities operations, maintenance, conformance with the current regulations and supervision of the Animal Facility Operations.Additionally, I am now the Health and Safety Officer for ILS with responsibilites for training, safety compliance, and laboratory safety inspections.","duration":"Oct 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Oct 2013","subtitle":"ILS","title":"Study Director/Health and Safety Officer"}],"url":""},{"company":"Integrated Laboratory Systems","company_id":"integrated-laboratory-systems","location":"","positions":[{"description":"Responsible for the conduct and interpretation of a variety of concurrent in vivo toxicological studies investigating the toxicological and carcinogenic effect of test agents in classical and transgenic animal models. Also responsible for producing study-specific protocols, reports, proposals, and publications in consultation with government and commercial sponsors. Responsible for Forms Control, Quality Control of data, and general quality training and compliance. Additionally responsible for oversight of the ILS animal facilities operations, maintenance, conformance with the current regulations and supervision of the Animal Facility Operations Manager.","duration":"Aug 1999 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Aug 1999","subtitle":"Integrated Laboratory Systems","title":"Study Director"}],"url":"https://www.linkedin.com/company/integrated-laboratory-systems"},{"company":"Integrated Laboratory Systems, Inc.","company_id":null,"location":"","positions":[{"description":"Managed the staff for the toxicology program. Managed the staff for the toxicology program.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Integrated Laboratory Systems, Inc.","title":"Toxicology Manager"}],"url":""},{"company":"Covance Laboratories","company_id":"covance-laboratories","location":"","positions":[{"description":"Trained staff for the Canine and Primate teams in various technical aspects. Trained staff for the Canine and Primate teams in various technical aspects.","duration":"Jul 1996 Aug 1999 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 1999","start_date":"Jul 1996","subtitle":"Covance Laboratories","title":"Technical Trainer"}],"url":"https://www.linkedin.com/company/covance-laboratories"}]', '["Pamela Sproul “Mike brings with him vast amounts of animal research experience and has great familiarity in working with sponsors and clients. Mike has been a strong resource for me over the past three years, and I continue to learn from him.”","Scott O\'Neill “Mike provided an affordable and reliable research model for a specific therapeutic area my company was trying to evaluate. Cost was of major concern as funds were limited. Mike\'s diligence provided a cost effective model that allowed us to explode into the area with many novel compounds.”"]']
User: ['Parul D. Mehta', '11 years Clinical research professional with detail oriented approach, focus driven team efforts and doable process driven mindset. “Do and Drive it”!', 'Clinical Research Professional', 'Labcorp Drug Development', '[{"company":"Labcorp Drug Development","company_id":"labcorpdrugdev","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Labcorp Drug Development","title":"Costing Manager"}],"url":"https://www.linkedin.com/company/labcorpdrugdev"},{"company":"Texas Center for Drug Development, Inc","company_id":"tcddclinicalresearch","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Aug 2020 Sep 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2021","start_date":"Aug 2020","subtitle":"Texas Center for Drug Development, Inc","title":"Operations Consultant"}],"url":"https://www.linkedin.com/company/tcddclinicalresearch"},{"company":"AvantPlus SciCom LLP","company_id":"avantplus","location":"Houston, Texas Area","positions":[{"description":"Medical communication writer Medical communication writer","duration":"Oct 2019 Jul 2020 10 months","duration_short":"10 months","end_date":"Jul 2020","start_date":"Oct 2019","subtitle":"AvantPlus SciCom LLP","title":"Freelance Medical Writer"}],"url":"https://www.linkedin.com/company/avantplus"},{"company":"IQVIA","company_id":"iqvia","location":"Mumbai Area, India","positions":[{"description":"\uf076 End-to-end planning and execution of the Clinical operations aspect of clinical trials, as per International Conference on Harmonization (ICH) - Good Clinical Practice (GCP) guidelines, local regulations, Protocol and Standard Operating Procedures(SOP).\uf076 Proven ability to perform complex processes and tasks with supreme quality deliverable within stringent timelines metrics. \uf076 Recognized ability to understand customer needs and ethically influence clinical study demands with apt decision making, in collaboration with cross-functional teams for risk management, contingency plan, issue resolution and resource management.\uf076 Effective data analyzing ability from the systems to execute actions delivering high standards for study conduct.\uf076 Review, create, evaluate and recommend modifications to designated processes and document.\uf076 Leading CRAs and CTAs for quality and time check for clinical monitoring report.\uf076 Effective mentoring and mentoring team.","duration":"Jul 2017 Oct 2017 4 months","duration_short":"4 months","end_date":"Oct 2017","start_date":"Jul 2017","subtitle":"IQVIA","title":"Centralized Monitoring Lead"}],"url":"https://www.linkedin.com/company/iqvia"},{"company":"Quintiles","company_id":"quintiles","location":"Mumbai Area, India","positions":[{"description":"\uf076 End-to-end planning and execution of the Clinical operations aspect of clinical trials, as per International Conference on Harmonization (ICH) - Good Clinical Practice (GCP) guidelines, local regulations, Protocol and Standard Operating Procedures(SOP).\uf076 Proven ability to perform complex processes and tasks with supreme quality deliverables within stringent timelines metrics. \uf076 Recognised ability to understand customer needs and ethically influence clinical study demands with apt decision making, in collaboration with cross-functional teams for risk management, contingency plan, issue resolution and resource management.\uf076 Spearheaded strategic planning to prioritise study milestones deliverables.\uf076 Effective data analyzing ability from the systems to execute actions delivering high standards for study conduct.\uf076 Review, create, evaluate and recommend modifications to designated processes and document.\uf076 Tracking closely with CRAs and Site report specialist for timely clinical monitoring report submission with high monitoring quality standards and adherence to clinical monitoring plans and organization process.\uf076 Escalating quality issues to relevant stakeholders and/or line manager, after resolution pathways designed.\uf076 Effective mentoring and training skills coaching junior clinical process associate/specialists and Clinical research Associates (CRA).\uf076 Ongoing contribution in strategic planning and management.","duration":"Mar 2016 Jun 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2017","start_date":"Mar 2016","subtitle":"Quintiles","title":"Lead Clinical Analyst"}],"url":"https://www.linkedin.com/company/quintiles"},{"company":"SIRO Clinpharm Pvt. Ltd.","company_id":"siroclinpharm","location":"India","positions":[{"description":"","duration":"Sep 2015 Mar 2016 7 months","duration_short":"7 months","end_date":"Mar 2016","start_date":"Sep 2015","subtitle":"SIRO Clinpharm Pvt. Ltd.","title":"Medical Writer"}],"url":"https://www.linkedin.com/company/siroclinpharm"},{"company":"BYL NAIR HOSPITAL","company_id":null,"location":"Department of Endocrinology,BYL Nair Ch.Hospital,Mumbai","positions":[{"description":"• Wide experience working on Type II Diabetes Mellitus, Cardiovascular outcomes study, Obesity and Growth hormone studies.• Explicit planning and execution ability to align project task effectively.• Expertise liaising between sponsors, Institution Ethics Committee, Vendors, or any stakeholders related within domain of approach for the conduct of studies. • Successful recruitment and retention planning and tracking, as committed to Sponsors within timeframes with competitive studies.• Developing study management plans and documents.• Refined working experience representing as an Indian ambassador for 26 sites at international forum meetings, as “National Study Coordinator”.• Author and Reviewer of Site SOP.• Periodic drug safety review for respective protocol in reference to patient’s safety and reporting.• Financial transaction tracking for all the studies.","duration":"Oct 2007 Sep 2015 8 years","duration_short":"8 years","end_date":"Sep 2015","start_date":"Oct 2007","subtitle":"BYL NAIR HOSPITAL","title":"Lead-Clinical Research Coordinator"}],"url":""}]', '["Pradnya Dhairyawan “Parul is a jovial, talented, and easy-to-go person. Despite being a clinical research professional, my experience and interaction stand with her pertaining to medical communication writing. It is twice that I have had the pleasure of working closely with her. Firstly, we worked together at Siro Clinpharm Pvt. Ltd on a medical communication project, where she was a part of my team. Her flair for writing captured my attention. She has got good learning ability and excellent at time management. Further, working together at AvantPlus SciCom LLP, I sensed her interest in creativity and creative writing. This certainly adds value to her writing skill. She is an amazing team player and always up to take up new challenges. I believe Parul’s diversified skillset makes her competitive to stand strong in today’s industry need.”","Soham Shah “Parul is a talented clinical research professional with fantastic project management and communication skills. We worked together on 2 clinical trials, wherein she provided excellent support as clinical research coordinator. She is very detail oriented and has in depth knowledge of ICH GCP and local regulations. She is highly organized and helped maintaining high standards of quality in both projects. She has great leadership skills and fantastic person to work with. I highly recommend Parul to any organization. ”"]']### Assistant: The agent's job is to conduct and interpret toxicological studies, and today the user is reaching out to the agent because they need assistance in evaluating novel compounds for a specific therapeutic area.
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### Human: Agent: ['Ana Santoyo, MSS, LSW, CCTP', '* Spanish bilingual/bicultural (dual citizenship US-Mexico) * Pennsylvania Licensed Social Worker (since 2007) * Certified Clinical Trauma Professional and Cognitive Behavioral Therapy * Superior interpersonal and communication skills * Training and experience in business and healthcare administration * Excellent work and personal references', 'Bilingual Social Service and Health Care Professional', 'The Lincoln Center for Family and Youth', '[{"company":"The Lincoln Center for Family and Youth","company_id":null,"location":"","positions":[{"description":"-Psychotherapy and support services to seniors age 60 and above, including couples, family, and support groups.-Build partnerships and collaborate with public and private providers in varying industries to improve the quality of life and the safety of seniors throughout Montgomery county. -Psychotherapy and support services to seniors age 60 and above, including couples, family, and support groups.-Build partnerships and collaborate with public and private providers in varying industries to improve the quality of life and the safety of seniors throughout Montgomery county.","duration":"Nov 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Nov 2016","subtitle":"The Lincoln Center for Family and Youth","title":"Elder Victim Mobile Therapist"}],"url":""},{"company":"INTERAGENCY COUNCIL OF NORRISTOWN","company_id":"interagency-council-of-norristown-inc","location":"Norristown, Pennsylvania, United States","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"INTERAGENCY COUNCIL OF NORRISTOWN","title":"Coordinator"}],"url":"https://www.linkedin.com/company/interagency-council-of-norristown-inc"},{"company":"Valley Forge Medical Center and Hospital","company_id":"valley-forge-medical-center-and-hospital","location":"Norristown, PA","positions":[{"description":"- Conduct individual, group and family therapy with adult, addicted and dually diagnosed patients.- Develop individualized treatment plans based on psychosocial assessments in concert with other treatment team members. - Provide appropriate resource and referral information related to discharge, aftercare and relapse prevention planning.- Create and conduct educational sessions. - Prepare and maintain required clinical documentation and records in compliance with hospital and external regulations and funding requisites.","duration":"Sep 2013 Nov 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2016","start_date":"Sep 2013","subtitle":"Valley Forge Medical Center and Hospital","title":"Detoxification and Latino Program Counselor"}],"url":"https://www.linkedin.com/company/valley-forge-medical-center-and-hospital"},{"company":"Phoenixville Area Community Services","company_id":null,"location":"","positions":[{"description":"Community social service agency serving a diverse ethnic and socioeconomic client population with direct emergency aid, information and referrals, and advocacy in collaboration with local, state and federal agencies and providers. Sample services include: emergency food and financial aid, employment opportunities, budget and debt counseling, medical and mental health, drug and alcohol, domestic violence and other interpersonal challenges, immigration, childcare and child welfare, military and veteran benefits, Social Security, public welfare, homeless/housing resources, volunteer and community service opportunities.Supervised Clinical Service Staff:· Monitored quality performance of service coordinator staff and student interns in the provision and documentation of clinical support services, information and referrals, advocacy, and follow-up.· Developed clinical and non-clinical training and professional development for staff, interns, and volunteers.Program Management and Evaluation:· Audited/reviewed clinical intakes, assessments and service plans for quality assurance.· Monitored client database entries for accuracy and reporting requirements.· Prepared monthly and annual reports for current and potential funding streams, grant-writing and management.· Collaborated with other agencies and community groups to improve access to resources and services.","duration":"Oct 2011 Apr 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2013","start_date":"Oct 2011","subtitle":"Phoenixville Area Community Services","title":"Program Director"}],"url":""},{"company":"Ceridian","company_id":"ceridian","location":"Blue Bell, PA","positions":[{"description":"Provided telephonic employee assistance services, resources and referrals to military service members and their families experiencing personal and other challenges. Responsibilities included: - Initial screening to discern risk and/or immediate crisis intervention followed by an assessment for eligibility and preliminary diagnoses or determination of short and long-term needs/interests.- Direct services included: referrals for short-term individual or family counseling, referrals for treatment of chronic conditions, research on work-life related issues, translation service, advocacy, and management coaching.- Follow-up scheduled for quality assurance.- Participated in weekly supervision and staff meetings for case reviews and in-service clinical and non-clinical trainings.","duration":"Mar 2008 Oct 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2011","start_date":"Mar 2008","subtitle":"Ceridian","title":"Military OneSource, WorkLife Consultant"}],"url":"https://www.linkedin.com/company/ceridian"},{"company":"Philadelphia Corporation for Aging","company_id":"philadelphia-corporation-for-aging","location":"Philadelphia, PA","positions":[{"description":"Responsible for initiating and improving access of aging and disability resources by the Latino community for the fourth largest area agency on aging in the nation. Facilitated and participated in internal and external work groups related to Latino outreach. Sample accomplishments:- Intensive case management and individual counseling to disabled and older adults.- Determined baseline data to measure substantial increase in Spanish-speaking consumers with in-home support.- Facilitated the development and endorsement of agency-wide language access policy.- Developed comprehensive brochure that served as a model for multilingual brochures.- Directed television, radio and print campaigns and partnerships with Spanish language media.- Produced public and professional conferences on a wide-array of aging and disability related topics.- Published a comprehensive bilingual dictionary with aging and disability terminology.Planning Intern: (September 2006 – May 2007)- Extensive research and literature review on an alternative model for long term care aimed at “naturally occurring retirement communities.”- Conducted interviews with state and local policymakers and program administrators involved in aging-in-place supportive services for older adults in New York City and Philadelphia.- Presented a final report with recommendations for the development of aging-in-place supportive services for older adults in Latino and other underprivileged communities in Philadelphia.Case Management Intern: (September 2005 - May 2006)- Managed a diverse caseload of consumers with home health services.- Performed comprehensive biopsychosocial needs assessments to confirm eligibility status.- Developed care plans making use of supervision and consultation with other disciplines.- Arranged for needed services and entitlements, e.g., health care and prescription coverage, mental health services, home health and medical equipment, and boarding and nursing home placements.","duration":"Sep 2001 Apr 2007 5 years 8 months","duration_short":"5 years 8 months","end_date":"Apr 2007","start_date":"Sep 2001","subtitle":"Philadelphia Corporation for Aging","title":"Minority Outreach Coordinator"}],"url":"https://www.linkedin.com/company/philadelphia-corporation-for-aging"},{"company":"American College of Physicians","company_id":"american-college-of-physicians","location":"Philadelphia, PA","positions":[{"description":"Responsible for monitoring and assessing the feasibility of current and potential internationaloperations company-wide generating over $2 million in annual revenue. Facilitated a seven-member physician advisory committee. Organized annual conference of top officials of national medical societies from over 40 countries to explore partnerships and collaborative efforts. Sample accomplishments:- Developed promotional campaign that increased international registrants to annual conference.- Facilitated Spanish translation of Medical Knowledge Self-Assessment Program.- Established formal affiliations with counterparts in Brazil and Venezuela.- Designed a matrix to measure revenue and program usage in over 90 countries.- Conceived and managed an international scholarship and conference faculty program.","duration":"1986 1997 11 years","duration_short":"11 years","end_date":"1997","start_date":"1986","subtitle":"American College of Physicians","title":"International Coordinator"}],"url":"https://www.linkedin.com/company/american-college-of-physicians"}]', '["Pedro Rodriguez “Ana did a great job of reaching out to the Latino senior citizen community and the organizations that represented them or work on their behalf. She was great at organizing events and bring the services of the Philadelphia Corporation for Aging to that community, as well as participating in developing new programs and approaches to serve that senior population.”","LinkedIn User “I had the pleasure of knowing and working with Anna Santoyo in that she served on the ACLAMO Family Centers Board of Directors for many years while I was (and still am) the Executive Director. Anna was an engaging, involved and active member. She was passionate in the work of ACLAMO and supportive, both personally and through her many talents. Ms. Santoyo is still actively supporting the mission of ACLAMO. I know that she will draw from her experience and talents in any endeavor that she is given the opportunity to pursue. Please contact me if you have any questions at 610 235-7294. thank you.”"]']
User: ['Federico "Fred" Espinoza', 'Experienced Chief Operating Officer with a demonstrated history of working in the restaurant industry. Skilled in Catering, Negotiation, Budgeting, Food & Beverage, and Business Planning. Strong operations professional graduated from Rice University - Jesse H. Jones Graduate School of Management.', 'Chief Operating Officer at Cordua Restaurants', 'Cordua Restaurants', '[{"company":"Cordua Restaurants","company_id":"cordua-restaurants","industry":"Restaurants","location":null,"positions":[{"description":"","duration":"Jan 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Cordua Restaurants","title":"Chief Operating Officer"},{"description":"","duration":"Jan 2009 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Cordua Restaurants","title":"Director of Operations"},{"description":"","duration":"Jun 2006 Dec 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2008","start_date":"Jun 2006","subtitle":"Cordua Inc.","title":"Vice-President Sales & Marketing"},{"description":"","duration":"May 2004 May 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2006","start_date":"May 2004","subtitle":"Cordua Restaurants","title":"Project Manager"}],"url":"https://www.linkedin.com/company/cordua-restaurants"},{"company":"Cordua Restaurants - Americas","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"Jan 2003 Apr 2004 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2004","start_date":"Jan 2003","subtitle":"Cordua Restaurants - Americas","title":"General Manager"}],"url":""},{"company":"Cordua Restaurants - Churrascos","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"Sep 1996 Dec 2002 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2002","start_date":"Sep 1996","subtitle":"Cordua Restaurants - Churrascos","title":"General Manager"}],"url":""},{"company":"Cordua Restaurants","company_id":"cordua-restaurants","location":null,"positions":[{"description":"","duration":"Jan 1994 Aug 1996 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 1996","start_date":"Jan 1994","subtitle":"Cordua Restaurants","title":"Assistant General Manager"},{"description":"","duration":"Jan 1993 Dec 1993 1 year","duration_short":"1 year","end_date":"Dec 1993","start_date":"Jan 1993","subtitle":"Cordua Restaurants","title":"Front of the House Manager"},{"description":"","duration":"Aug 1990 Dec 1992 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 1992","start_date":"Aug 1990","subtitle":"Cordua Restaurants","title":"Various Positions"}],"url":"https://www.linkedin.com/company/cordua-restaurants"}]', '["Damian Ambroa “I have the honor to work with Fred for 15 years. Leadership is in his nature and it’s his passion. This commitment have produced exceptional results. He has developed great leaders that are assets for this company. He overcomes challenges with positivity and determination. He is a great communicator and lets the team understand his vision to succeed.”","Darla Hickman “I have known Fred personally for over twenty five years, but have also had the pleasure of working with him at Cordua Restaurants and Catering for the past eight years. I worked directly for him in Catering Sales for two years. As Director of Sales and Catering, he worked hard to set us up for success, by providing clear goals and incentives, and offering assistance in any challenges we may encounter. He offered fresh ideas for successfully growing our catering sales, and his ideas worked. Fred takes the time to truly listen to the restaurant managers and offer new ideas for their personal as well as professional growth, something that is often lacking in this industry! His focus has always been on the success of the company, but also the success of the employees. ”"]']### Assistant: The agent's job is to coordinate partnerships with professionals in varying industries to improve the quality of life and safety of seniors, and today, the agent is reaching out to the user, who is the Chief Operating Officer at Cordua Restaurants, to discuss potential collaboration on providing services to senior citizens.
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