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### Human: Agent: ['Sherry Willis', '“It’s not what we do once in a while that shapes our lives, but what we do consistently.” Tony RobbinsI am so blessed that I’ve had the opportunity to work and provide services for hundreds of top business owners all over the U.S. Services such as Payroll, Point of Sale Systems, merchant Services, Human Resources, Managed Network Services and Small Business Consulting and Coaching. I am looking forward to using my skills and experiences to help more business owners.As a business owner, I personally understand the importance of having an experienced and trusted advisor who truly cares about them. It’s is my pleasure to discover what a business owner’s goals are for their business and them help them reach those goals. Many times a business owner just needs an outside consultant to create or refine a plan that can help them be successful. I am my father’s daughter. He taught me to work hard and be tenacious. But mostly he taught me how to compete and win both in business and life.', 'Small Business Consultant and Coach', 'Paychex', '[{"company":"Paychex","company_id":"paychex","industry":"Human Resources Services","location":"San Antonio, Texas Area","positions":[{"description":"I take a consultative approach by working with small to Medium sized business owners to discover not only what their payroll needs are but also what Human resources needs they might have. By taking the time to understand exactly what a business owner wants to accomplish, I can help them not only to be successful but also to be COMPLIANT.I offer...Payroll * HR * Time & Attendance * Recruiting & Hiring * Onboarding * Handbooks * WOTC","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Paychex","title":"Payroll & Human Capital Management Consultant"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"The WIN Coach","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"The WIN Coach","title":"Business Coaching Specialist"}],"url":""},{"company":"BenefitMall","company_id":"benefitmall","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Aug 2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"Aug 2017","subtitle":"BenefitMall","title":"District Sales Manager - Payroll Division"}],"url":"https://www.linkedin.com/company/benefitmall"},{"company":"Heartland Payment Systems","company_id":"heartland-payment-systems","location":"Central/South Texas","positions":[{"description":"Management of a team of Sr. Product Specialists in Austin and San AntonioSales and marketing to Small and Medium sized business Sales training and development of payroll sales specialists Knowledge of Payroll processing and Human Resource ManagementSpecialties include Restaurants, Retail, B2B and Manufacturing","duration":"Sep 2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"Sep 2016","subtitle":"Heartland Payment Systems","title":"Payroll Division Manager"}],"url":"https://www.linkedin.com/company/heartland-payment-systems"},{"company":"Toast, Inc.","company_id":"toast-inc","location":"San Antonio, Texas Area","positions":[{"description":"Business Development + Sales + Team Building + Android Tablet based POS Evangelist + Cloud Computing + SaaSBrand development for new restaurant POSNetwork Security ConsultantOnline Take Out Ordering AdvisorCredit Card Processing ExpertPCI Compliance AdvisorWeb site traffic growth Strategic Consulting, including business plan & sales strategy development.Advising new businesses on retail sales process and cash flowGive onsite and offsite support and trainingRestaurant Point of Sale ROI specialist","duration":"May 2014 Aug 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2016","start_date":"May 2014","subtitle":"Toast, Inc.","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/toast-inc"},{"company":"Heartland Payment Systems","company_id":"heartland-payment-systems","location":"","positions":[{"description":"Sales and support of merchants in Texas and the U.S for merchant servicesSales of Gift marketing and Loyalty ProgramsSales of Payroll and Human Resource ServicesRecommendations of ways to more efficiently and cost effectively manage businessAnalyze and make recommendations on PCI compliance and network & internet processing securityI work hard to insure that my clients received the best possible service available in the industry!","duration":"Apr 2009 Sep 2014 5 years 6 months","duration_short":"5 years 6 months","end_date":"Sep 2014","start_date":"Apr 2009","subtitle":"Heartland Payment Systems","title":"Territory Sales Manager"}],"url":"https://www.linkedin.com/company/heartland-payment-systems"}]', '["“ I have known Sherri for several years where we were both sales representatives at different companies. Sherry is one of the best salespeople I have ever met. She is skilled at sales, great at managing her time and incredibly organized. She is persistent without being annoying, and above all she gets results. She truly gets behind the product at hand, and is genuine and convincing as a salesperson. Sherri is a friendly, high-energy individual with a great sense of humor. Any company should be happy to have her on board”","“If you want a Tiger that can protect your best interest in the Restaurant Industry Sherry Willis is you Tiger. She is a financial PCI Ninja who delivers solid advise about network security and protection against breach and credit card fraud.”"]'] User: ['Roland L.', 'Experienced Operations Consultant with a demonstrated history of working in the retail industry. Strong operations professional skilled in Imports, Product Lifecycle Management, Project Management, Global Sourcing and Business Operations.', 'Product Management \| Project Management \| Business Process improvement \| Systems implementation', "Lowe's Companies, Inc.", '[{"company":"Lowe\'s Companies, Inc.","company_id":"lowe%27s-home-improvement","industry":"Retail","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Lowe\'s Companies, Inc.","title":"Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Lowe\'s Companies, Inc.","title":"Associate Product Manager, Enterprise Vendor - Merchandising Technology"},{"description":"","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Lowe\'s Companies, Inc.","title":"Operations & Support Consultant, Global Merchandising"},{"description":"","duration":"Oct 2015 Aug 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2018","start_date":"Oct 2015","subtitle":"Lowe\'s Companies, Inc.","title":"Sr. Initiatives Analyst, International Merchandising & Global Sourcing"},{"description":"","duration":"May 2014 Oct 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2015","start_date":"May 2014","subtitle":"Lowe\'s Companies, Inc.","title":"Systems Support Specialist, International Merchandising & Global Sourcing"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Investment Group","company_id":null,"location":"North Carolina","positions":[{"description":"","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Investment Group","title":"General Manager"}],"url":""},{"company":"Hissho Sushi Inc.","company_id":"hisshosushi","location":"Charlotte, North Carolina","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Hissho Sushi Inc.","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/hisshosushi"},{"company":"Foxconn","company_id":"foxconn","location":"Plainfield, Indiana","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Foxconn","title":"Cost Management Analyst"}],"url":"https://www.linkedin.com/company/foxconn"}]', '["LinkedIn User “Working with Roland has been a great experience, he focuses not only on the specific product requirements instead he has a very broad knowledge of the retail domain. and he always thinks smart as a product owner, always try to explain the requirement clearly and his sound knowledge on retail vendor onboarding help me to develop good products. he is very logical and analytically very strong, more than that Roland\'s calmness and openness create the good environment for a developer like me. Roland is a very approachable and friendly person, any team would be lucky to have him.”","Rashmi Kedlaya “\u200cIt was fantastic to work with Roland, who is an exceptional product manager I have ever worked with. Always provides detailed insight of a requirement & addresses all our queries on time. He is very approachable & never hesitates to repeat requirement briefing whenever asked. He is an inspiring team player & has a positive attitude towards work. Guides the team with a workable solution whenever team faces technical challenges. It really smoothened my journey at Lowe\'s. Always happy to work under such a great product manager.”"]']### Assistant: The agent's job is to provide small business consulting and coaching services, and today the agent is reaching out to the user because they need assistance with global sourcing and business operations in the retail industry.
### Human: Agent: ['Sue Gunderson', "Do you care about healthy housing and keeping children safe? Let's connect! I am a local and national expert in lead poisoning prevention. I've dedicated my career to the interconnection between poverty, health, education and policy.", 'President, Sue Gunderson Consulting', 'Gunderson Consulting', '[{"company":"Gunderson Consulting","company_id":null,"location":"National","positions":[{"description":"","duration":"May 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Gunderson Consulting","title":"President"}],"url":""},{"company":"CLEARCorps USA","company_id":"clearcorps-usa","location":"National","positions":[{"description":"CLEARCorps USA is a national nonprofit that works to prevent childhood lead poisoning and other environmental health risks that disproportionately impact children and families living in poverty, and facing multiple barriers to health and well being. CLEARCorps works with federal, state, and local governments and communities to provide direct services, outreach and education, research, and public policy development that create systemic changes. CLEARCorps USA is a national nonprofit that works to prevent childhood lead poisoning and other environmental health risks that disproportionately impact children and families living in poverty, and facing multiple barriers to health and well being. CLEARCorps works with federal, state, and local governments and communities to provide direct services, outreach and education, research, and public policy development that create systemic changes.","duration":"Jan 2005 May 2018 13 years 5 months","duration_short":"13 years 5 months","end_date":"May 2018","start_date":"Jan 2005","subtitle":"CLEARCorps USA","title":"Executive Director"}],"url":"https://www.linkedin.com/company/clearcorps-usa"},{"company":"Sustainable Resources Center","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Sustainable Resource Center (SRC) is a non profit agency based in Minneapolis serving all of Minnesota. SRC provides programming and policy change for low income communities in the arena of housing, food scarcity, health disparities, community gardens, and healthy homes. Sustainable Resource Center (SRC) is a non profit agency based in Minneapolis serving all of Minnesota. SRC provides programming and policy change for low income communities in the arena of housing, food scarcity, health disparities, community gardens, and healthy homes.","duration":"Aug 1988 Apr 2005 16 years 9 months","duration_short":"16 years 9 months","end_date":"Apr 2005","start_date":"Aug 1988","subtitle":"Sustainable Resources Center","title":"Executive Director"}],"url":""}]', '["Mari Michelle Ruddy ⭐️ “Sue Gunderson is one of the most wise, smart, insightful people I have ever known and had the profound pleasure of working alongside. Sue sees trends before they hit the mainstream. She gathers information from every single encounter she has and book she reads. She uses the information to connect people and causes, and to profoundly improve the world around her. She is a gifted writer; drafting grants, papers and blog posts with tremendous, focused insight and clarity. It is a pleasure to engage with Sue, and I recommend her to anyone who wants a collaborator and colleague who will take them to a new level of acumen.”","Maria Colsey Heard “Sue bridges the divide among various stakeholders, brings the key issues into focus, and replaces talk with action.”"]'] User: ['Eric Adams', 'Experienced HR Professional Specialties: adobe, communication skills, conflict management, council, credit, customer service, email, fax, internet explorer, meeting facilitation, microsoft excel, microsoft outlook, microsoft powerpoint, microsoft word, multi - tasking, organizational skills, policy analysis, psychology, receiving, research, shipping, six sigma, telephone skills, time management, writing,', 'Human Resources Director at Bi-County Community Action Programs', 'Bi-County Community Action Programs', '[{"company":"Bi-County Community Action Programs","company_id":"bi-county-community-action-programs","industry":"Individual and Family Services","location":"Bemidji, Minnesota, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"Bi-County Community Action Programs","title":"Human Resources Director"}],"url":"https://www.linkedin.com/company/bi-county-community-action-programs"},{"company":"LUEKEN\'S FOOD SERVICES, INC.","company_id":"lueken%27s-food-services-inc.","location":"Bemidji, MN","positions":[{"description":"","duration":"Aug 2018 Sep 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2020","start_date":"Aug 2018","subtitle":"LUEKEN\'S FOOD SERVICES, INC.","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/lueken%27s-food-services-inc."},{"company":"MasTec","company_id":"mas-tec","location":"Shevlin, Minnesota","positions":[{"description":"","duration":"Nov 2015 Aug 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2018","start_date":"Nov 2015","subtitle":"MasTec","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/mas-tec"},{"company":"Nortech Systems","company_id":"nortech-systems","location":"Bemidji, MN","positions":[{"description":"","duration":"Jan 2015 Nov 2015 11 months","duration_short":"11 months","end_date":"Nov 2015","start_date":"Jan 2015","subtitle":"Nortech Systems","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/nortech-systems"},{"company":"AmesburyTruth","company_id":"amesburytruth","location":"Cannon Falls, MN","positions":[{"description":"","duration":"Sep 2014 Jan 2015 5 months","duration_short":"5 months","end_date":"Jan 2015","start_date":"Sep 2014","subtitle":"AmesburyTruth","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/amesburytruth"},{"company":"Travelers","company_id":"travelers","location":"St. Paul, Minnesota","positions":[{"description":"","duration":"Sep 2012 Sep 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2014","start_date":"Sep 2012","subtitle":"Travelers","title":"HR Specialist"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"Federal Mogul","company_id":"federal-mogul-pt","location":"Lake City, MN","positions":[{"description":"","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Federal Mogul","title":"Human Resources Generalist (Contract)"}],"url":"https://www.linkedin.com/company/federal-mogul-pt"},{"company":"Wells Fargo Home Mortgage","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Oct 2011 Mar 2012 6 months","duration_short":"6 months","end_date":"Mar 2012","start_date":"Oct 2011","subtitle":"Wells Fargo Home Mortgage","title":"Mortgage Loan Specialist (contract)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Hose Conveyors Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2010 Jan 2011 6 months","duration_short":"6 months","end_date":"Jan 2011","start_date":"Aug 2010","subtitle":"Hose Conveyors Inc","title":"Marketing Analyst and Inside Sales"}],"url":""}]', '["Frank J. Marchio III, M.B.A. “Eric is a very intelligent individual and has proved so while getting his MBA degree at Hamline University. He is a hard-worker and is very dedicated to everything he does. Eric is able to learn and excel when confronted with a new situation, which would also include a new career in any field. I highly recommend Eric for any job that he applies for.”","Mike McIntire “I\'ve worked with Eric on different projects and find him to be extremely articulate when it comes to asking great problem solving questions. Eric does not shy away from taking on difficult assignments, and has always shown that he can be counted on to complete any task that is given to him.”"]']### Assistant: The agent's job is to connect with professionals in various industries, and today, the agent is reaching out to the user because they need assistance with policy analysis for a project related to healthy housing and environmental health risks.
### Human: Agent: ['Matthew Lundgren, PMP', 'Over 10 years of comprehensive experience with DoD, Fortune 100, and 500 Companies in a multi-site, multi-host, and networked environments. Highly knowledgeable in all IT areas as well as business principles and processes. An understanding, innovative individual with an excellent sense of teamwork to get results by instilling commitment, trust, fairness, and loyalty with both internal and external teams.Manager and leader specializing in project management, information/knowledge management, and integrating systems to support decision making and collaboration.', 'Project Manager at Vology', 'Vology', '[{"company":"Vology","company_id":"vology","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Vology","title":"Project Manager"}],"url":"https://www.linkedin.com/company/vology"},{"company":"Defensorem IT, LLC","company_id":"defensorem","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Mar 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Mar 2018","subtitle":"Defensorem IT, LLC","title":"Program Manager / Sr. Project Manager"}],"url":"https://www.linkedin.com/company/defensorem"},{"company":"World Wide Technology","company_id":"world-wide-technology","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Jul 2016 Mar 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2018","start_date":"Jul 2016","subtitle":"World Wide Technology","title":"Sr Project Manager"}],"url":"https://www.linkedin.com/company/world-wide-technology"},{"company":"Vology","company_id":"vology","location":"","positions":[{"description":"","duration":"Feb 2015 May 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2016","start_date":"Feb 2015","subtitle":"Vology","title":"Project Manager"}],"url":"https://www.linkedin.com/company/vology"},{"company":"USMC/MCICOM","company_id":"united-states-marine-corps","location":"Kansas City, Missouri Area","positions":[{"description":"Consolidation of USMC applications into Kansas City. Responsible for managing diverse teams and procurement of equipment. Consolidation of USMC applications into Kansas City. Responsible for managing diverse teams and procurement of equipment.","duration":"Nov 2013 Feb 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2015","start_date":"Nov 2013","subtitle":"USMC/MCICOM","title":"IT Specialist"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"},{"company":"SAIC","company_id":"saicinc","location":null,"positions":[{"description":"","duration":"Dec 2011 Nov 2013 2 years","duration_short":"2 years","end_date":"Nov 2013","start_date":"Dec 2011","subtitle":"SAIC","title":"Project Team Lead"},{"description":"","duration":"2011 May 2012 1 year","duration_short":"1 year","end_date":"May 2012","start_date":"2011","subtitle":"SAIC","title":"Systems Integration Engineer"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"FedTechServices, LLC","company_id":"fedtechservices-inc-","location":null,"positions":[{"description":"","duration":"2010 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"2010","subtitle":"FedTechServices, LLC","title":"Systems Engineer"},{"description":"","duration":"Sep 2009 Nov 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2010","start_date":"Sep 2009","subtitle":"FedTechServices, LLC","title":"Operations Analyst"}],"url":"https://www.linkedin.com/company/fedtechservices-inc-"},{"company":"BAE Systems IT","company_id":"baesystemsinc","location":"","positions":[{"description":"","duration":"2009 Sep 2009 less than a year","duration_short":"less than a year","end_date":"Sep 2009","start_date":"2009","subtitle":"BAE Systems IT","title":"Information systems"}],"url":"https://www.linkedin.com/company/baesystemsinc"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"Sergeant/Team leader. • Integrated multiple computer systems, radio systems and communication devices in both a battlefield and command and control setting in a 24/7 environment• Installed and maintained Local area Networks and routers.• Provided technical support functions and training for 600 users in automated and user owned telecommunication, computers systems, local area networks, signal system and support electronic equipment. Additionally supported satellite radio and communication equipment.• Controlled, issued and handled Comsec for all personnel. • Planned and maintained more than 300 radios, computer systems, tactical satellite systems valued at over $10 million.\\"PRO PATRIA VIGILANS\\"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"US Army","title":"Signal systems support specialist"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Matt Jolly “Matt is a very effective member of a Project team. He is a great communicator and understands the project process. He is easy to get along with and I enjoyed our interactions on various projects. ”","Steve Torres “I had the pleasure of working with Matthew while he was a project manager at Vology. Matthew is an incredibly passionate and committed professional who played an important role in advancing the companies project management capabilities. He is a top-notch project manager and voracious reader focused on professional development. I always enjoyed sharing perspectives on business and leadership concepts and philosophies. Matthew insight and attention to detail will be missed. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage projects and integrate systems to support decision making and collaboration, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of healthcare production line management.
### Human: Agent: ['Courage Osagie', 'I am a goal driven, dedicated and excellent Healthcare Administrator with over 20 years wealth of experience in large and small sized hospitals. A motivated self-starter with an aptitude for learning new skills quickly and delivering results with a strong technical background developed through both clinical and theoretical coursework.I have an excellent track record of resourcing multiple physician practices and outpatient departments from inception. I am currently leading the process of establishing a system wide cardiovascular service line focused on improving efficiency, standardising high level care and sharing resources. As a leader in my organization, I have mentored a number of staff to leadership positions.I am an adaptable leader accustomed to managing multiple departments, staff training initiatives, restructuring of departments and keeping abreast of the increasing complex regulatory environment with the goal of providing quality customer service for patients, physicians and staff.I am looking for a leadership position of any of the following; Physician Practices, Cardiology Service Line, Auxiliary Services or Outpatient Services.', 'Administrator, Cardiovascular Service Line at Grady Health System', 'Grady Health System', '[{"company":"Grady Health System","company_id":"gradyhealth","industry":"Hospitals and Health Care","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Grady Health System","title":"Administrator, Cardiovascular Service Line"}],"url":"https://www.linkedin.com/company/gradyhealth"},{"company":"AdventHealth","company_id":"adventhealth","location":"Winter Park, Florida, United States","positions":[{"description":"Oversees all Cardiology and Radiology Services, including Cath lab, Interventional Radiology, MRI, Ultrasound, EEG, X-ray, Pre- Intervention Prep & Recovery, Women Center Imagind, EKG, Echo and Nuclear Medicine at AdventHealth Winter Park a 320 beds Medical Center and Oviedo a free standing ER. Oversees all Cardiology and Radiology Services, including Cath lab, Interventional Radiology, MRI, Ultrasound, EEG, X-ray, Pre- Intervention Prep & Recovery, Women Center Imagind, EKG, Echo and Nuclear Medicine at AdventHealth Winter Park a 320 beds Medical Center and Oviedo a free standing ER.","duration":"Apr 2020 Jun 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2021","start_date":"Apr 2020","subtitle":"AdventHealth","title":"Director of Cardiology & Imaging Services"}],"url":"https://www.linkedin.com/company/adventhealth"},{"company":"Norwalk Hospital","company_id":"norwalk-hospital","location":"Connecticut","positions":[{"description":"","duration":"Oct 2019 Apr 2020 7 months","duration_short":"7 months","end_date":"Apr 2020","start_date":"Oct 2019","subtitle":"Norwalk Hospital","title":"Director Of Imaging Services (Interim)"}],"url":"https://www.linkedin.com/company/norwalk-hospital"},{"company":"Northeast Georgia Health System","company_id":"northeast-georgia-health-system","location":"Gainesville, Georgia","positions":[{"description":"System Director of Non-invasive Cardiovascular Services System Director of Non-invasive Cardiovascular Services","duration":"Apr 2017 Sep 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2019","start_date":"Apr 2017","subtitle":"Northeast Georgia Health System","title":"System Director, Non-Invasive Cardiology and Neurophysiology Service Line"}],"url":"https://www.linkedin.com/company/northeast-georgia-health-system"},{"company":"Louisiana Heart Hospital","company_id":"louisiana-heart-hospital","location":"Lacombe, Louisiana","positions":[{"description":"","duration":"Apr 2015 Apr 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2017","start_date":"Apr 2015","subtitle":"Louisiana Heart Hospital","title":"Director Imaging & Outpatient Diagnosis Services"}],"url":"https://www.linkedin.com/company/louisiana-heart-hospital"},{"company":"EMHS / Inland","company_id":null,"location":"Waterville, Maine","positions":[{"description":"\uf0fc Recruit and oversee physician practices includes Cardiology, Vascular, General Surgery, Orthopaedic Surgery, OB/GYN, Neurology, Rheumatology, Wound care, Osteopathic Manipulation Medicine, Podiatry and Internal Medicine practices. \uf0fc Merged 2 OB/GYN practices to improve patient access.\uf0fc Established a pulmonary rehab and pacemaker clinic\uf0fc Direct, maintain and oversee all staff and operation for Cardiovascular Service line including Cardiology and Vascular Imaging, Cardiac Rehab and all non-family medicine physician practices.","duration":"May 2010 Apr 2015 5 years","duration_short":"5 years","end_date":"Apr 2015","start_date":"May 2010","subtitle":"EMHS / Inland","title":"Administrator Specialty Practices and Cardiology Service Line"}],"url":""},{"company":"INLAND HOSPITAL","company_id":null,"location":"Waterville, Maine","positions":[{"description":"\uf0fc Direct, maintain and oversee all staff and operation for radiology and cardiology services.\uf0fc Converted radiology to a fully paperless environment.\uf0fc Established an outpatient cardiac imaging and cardiac rehab centers.\uf0fc Initiated new mammography call back system to immediately bring high risk patients back to department for additional mammography view.\uf0fc Decreased department non-labor expenses by 14% with ‘lean process” implementation.\uf0fc Grew outpatient revenues by 21% over one year\uf0fc Helped improve patient satisfaction results to the 98 percentile for imaging services","duration":"May 2006 May 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2010","start_date":"May 2006","subtitle":"INLAND HOSPITAL","title":"Director of Radiology and Cardiology Service line"}],"url":""},{"company":"Grady Health System","company_id":"gradyhealth","location":"Greater Atlanta Area","positions":[{"description":"Helped establish and supervised new oncology imaging departments CT, P.E.T, X-ray and ultrasound in a level 1 trauma 1000+ teaching hospitalHelped implement clinical trials protocols Helped establish and supervised new oncology imaging departments CT, P.E.T, X-ray and ultrasound in a level 1 trauma 1000+ teaching hospitalHelped implement clinical trials protocols","duration":"Apr 2003 May 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2006","start_date":"Apr 2003","subtitle":"Grady Health System","title":"Oncology Imaging Coordinator"}],"url":"https://www.linkedin.com/company/gradyhealth"},{"company":"MSI International","company_id":"msi-international","location":"Greater Atlanta Area","positions":[{"description":"Performed routine diagnostic Nuclear Medicine Procedures.Performed Nuclear Cardiology procedures on a routine basisWorked across country as a Locum Performed routine diagnostic Nuclear Medicine Procedures.Performed Nuclear Cardiology procedures on a routine basisWorked across country as a Locum","duration":"Aug 2001 Apr 2003 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2003","start_date":"Aug 2001","subtitle":"MSI International","title":"Nuclear Medicine Technologist – Locum"}],"url":"https://www.linkedin.com/company/msi-international"},{"company":"Southern Regional Medical Center","company_id":"southern-regional-medical-center","location":"Greater Atlanta Area","positions":[{"description":"Performed routine diagnostic X-ray and Nuclear Medicine tests Worked in fast-paced, high-pressured positions (ER), demonstrating the ability to prioritize multiple tasks, meet deadlines and provide quality customer service. Performed routine diagnostic X-ray and Nuclear Medicine tests Worked in fast-paced, high-pressured positions (ER), demonstrating the ability to prioritize multiple tasks, meet deadlines and provide quality customer service.","duration":"Jan 1996 Aug 2001 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2001","start_date":"Jan 1996","subtitle":"Southern Regional Medical Center","title":"Nuclear Medicine Technologist/ Radiology Technologists"}],"url":"https://www.linkedin.com/company/southern-regional-medical-center"}]', '["Helen Stephens “Courage has always been a natural motivator and Leader. Courage was a pleasure to work with and always represented the organization well in his technical skills, his people skills and his work ethic. His knowledge and proficiency in Nuclear Medicine was above average. Courage was and always will be an asset to any organization. ”","Wendy Alexander, MBA-HRM, SPHR, SHRM-SCP “Courage is an accomplished leader with an incredible ability to inspire and motivate people all levels of the organization. He has the ability to adapt and thrive in all work environments always displaying a positive attitude. He is a forward thinker who exemplifies trust, honor and integrity. ”"]'] User: ['Orsorio Jackson', 'Laser focused on helping decision makers reach desired outcomes. I do this by collaborating with high performing teams, high level leadership and sharing best practices that allow hospitals to thrive in the digital age.', 'Helping healthcare systems digitize, integrate and build resiliency.', 'Schneider Electric', '[{"company":"Schneider Electric","company_id":"schneider-electric","industry":"Electrical/Electronic Manufacturing","location":"","positions":[{"description":"Partnering with key healthcare stakeholders to transform the patient experience by developing and implementing strategy which helps reach their targets. Improve health systems financial performance by connecting solutions across multiple Schneider Electric business units to ensure we are delivering outcomes and innovations to better the total hospital experience.","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Schneider Electric","title":"Strategic Account Executive-Healthcare"}],"url":"https://www.linkedin.com/company/schneider-electric"},{"company":"Halyard Health","company_id":"halyard-health","location":"Greater Atlanta Area","positions":[{"description":"Working with national recognized healthcare systems to improve throughput and boost operational efficiencies that align with projected metrics. I accomplish this by working extensively with healthcare executives on clinical and operational regulatory compliance matters that impact their return on investment.","duration":"Mar 2017 Nov 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2018","start_date":"Mar 2017","subtitle":"Halyard Health","title":"Corporate Account Manager"}],"url":"https://www.linkedin.com/company/halyard-health"},{"company":"Current, powered by GE","company_id":"ge-current-a-daintree-company","location":"Greater Boston Area","positions":[{"description":"Improving healthcare organizations capacity to re-imagine their link to energy by bringing energy innovations in one place by combining data analytics to improve performance management and operation optimization. This allows their healthcare facilities to become intelligent buildings so that stakeholders can turn connectivity into insights and insights into outcomes.","duration":"Jan 2015 Mar 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2017","start_date":"Jan 2015","subtitle":"Current, powered by GE","title":"Director Strategic Accounts"}],"url":"https://www.linkedin.com/company/ge-current-a-daintree-company"},{"company":"GE Healthcare","company_id":"gehealthcare","location":"Greater Milwaukee Area","positions":[{"description":"Providing strategic support and leadership to key healthcare executive stakeholders to help improve cost, quality and access along with customer centric solutions that improve service line growth and revenue streams.","duration":"Feb 2011 Nov 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2014","start_date":"Feb 2011","subtitle":"GE Healthcare","title":"National Accounts Client Director"}],"url":"https://www.linkedin.com/company/gehealthcare"},{"company":"T.H.E. Medical","company_id":"t.h.e.-medical","location":"Baltimore, Maryland Area","positions":[{"description":"I work with clinical hospital executives to help drive effectiveness and cost savings for safe patient handling initiatives.","duration":"May 2010 Nov 2010 7 months","duration_short":"7 months","end_date":"Nov 2010","start_date":"May 2010","subtitle":"T.H.E. Medical","title":"Regional Manager Consultant -Southeast Region"}],"url":"https://www.linkedin.com/company/t.h.e.-medical"},{"company":"Barton Medical Corporation","company_id":"humancareusa","location":"Austin, Texas Area","positions":[{"description":"Helping clinical healthcare executive strategically align and implement their hospitals safe patient handling initiatives with life investments that reduce patient and staff injuries.","duration":"Feb 2008 May 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2010","start_date":"Feb 2008","subtitle":"Barton Medical Corporation","title":"Account Manager"}],"url":"https://www.linkedin.com/company/humancareusa"},{"company":"MDG Medical Inc","company_id":"mdg","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"I help clinical healthcare executives build strategy to reduce medication errors and mitigate patient near misses by providing pharmacy automation and medication management solutions.","duration":"Jan 2006 Feb 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2008","start_date":"Jan 2006","subtitle":"MDG Medical Inc","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/mdg"},{"company":"Johnson & Johnson","company_id":"johnson-&-johnson","location":"Greater Nashville Area, TN","positions":[{"description":"Responsible for driving market share and increasing revenue sales by effectively marketing and promoting pharmaceuticals to Orthopedic Surgeons, Pain Management Clinics and Spine/Neck Specialist in the Greater Nashville, TN market• Top 10% market share rank in region 2004• Presidents Club recipient 2005• Consistently met monthly and quarterly sales quotas• Successfully completed all field and on-line training and education requirements","duration":"Feb 2004 Dec 2005 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2005","start_date":"Feb 2004","subtitle":"Johnson & Johnson","title":"Pharmaceutical Sales Rep"}],"url":"https://www.linkedin.com/company/johnson-&-johnson"},{"company":"Metropolitan Development and Housing Agency","company_id":"metropolitan-development-and-housing-agency","location":"","positions":[{"description":"Managed 440 HUD federal government rental accounts while supervising 9 staff memberson a 34 acre 40 building federal funded property. Responsible for a 2.3 million dollar budget for payroll salaries, contracts and purchasing.Main liaison for news media, government officials, local/state agenciesDeveloped annual internal strategic plan for approval by DirectorMonitored all AR reports and executed interoffice policy","duration":"Feb 1997 Jan 2004 7 years","duration_short":"7 years","end_date":"Jan 2004","start_date":"Feb 1997","subtitle":"Metropolitan Development and Housing Agency","title":"Property Manager"}],"url":"https://www.linkedin.com/company/metropolitan-development-and-housing-agency"},{"company":"Hamilton Tiger-Cats Football Club","company_id":"hamilton-tiger-cats-football-club","location":"Hamilton, Ontario","positions":[{"description":"","duration":"Jun 1993 Sep 1993 4 months","duration_short":"4 months","end_date":"Sep 1993","start_date":"Jun 1993","subtitle":"Hamilton Tiger-Cats Football Club","title":"Pro-Football Player"}],"url":"https://www.linkedin.com/company/hamilton-tiger-cats-football-club"},{"company":"Orlando Predators","company_id":"orlando-predators","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Aug 1992 Nov 1992 4 months","duration_short":"4 months","end_date":"Nov 1992","start_date":"Aug 1992","subtitle":"Orlando Predators","title":"Pro-Football Player"}],"url":"https://www.linkedin.com/company/orlando-predators"},{"company":"World leauge American football","company_id":null,"location":"Montreal, Canada Area","positions":[{"description":"","duration":"Jul 1991 Jul 1992 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 1992","start_date":"Jul 1991","subtitle":"World leauge American football","title":"Pro-Football Player"}],"url":""},{"company":"Indianapolis Colts","company_id":"indianapolis-colts","location":"Indianapolis, IN","positions":[{"description":"Professional Football Player- Defensive Back","duration":"Apr 1990 Sep 1990 6 months","duration_short":"6 months","end_date":"Sep 1990","start_date":"Apr 1990","subtitle":"Indianapolis Colts","title":"Pro-Football Player"}],"url":"https://www.linkedin.com/company/indianapolis-colts"}]', '["“Having worked with Orsorio at Johnson & Johnson in pharmaceutical sales, I was always impressed with his leadership and knowledgeable sales experience. He made connections quickly with people, and I know our sales team always looked to him for direction. He was a solid team player and was always willing to give it his all. I would want him on my team.”","“In my capacity as Director of Training at Barton Medical Corporation I have worked closely with Orsorio for two years. As Account Manager for the Southeast Region (US), Orsorio has without fail saw to the needs of each one of our customers in his territory. Never complacent he has lead all Account Managers in bringing in new business. During these tough times this type of performance can only be attributed to his tireless work ethic and commitment as a team player. Orsorio is without a doubt, a major factor in our company\'s continued success in the medical equipment industry. He has proven consistently that fostering sound customer relationships and attention to detail are the necessary elements for sales growth.”"]']### Assistant: The agent's job is to collaborate with high performing teams and high-level leadership to help hospitals thrive in the digital age, and today the agent is reaching out to the user because they need to discuss strategies for improving throughput and operational efficiencies in healthcare systems.
### Human: Agent: ['Peter Galanis', 'I build the critical thinking and problem solving capacity of executive leaders.', 'CRO I COO I EVP I C-Level Advisor I Mentor \| Career Builder I Executive Coach', 'Oracle', '[{"company":"Oracle","company_id":"oracle","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Oracle","title":"Senior Vice President Sales, North America"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Equinix","company_id":"equinix","location":"","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Equinix","title":"Senior Vice President Sales, North America"}],"url":"https://www.linkedin.com/company/equinix"},{"company":"Hewlett Packard Enterprise","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"2006 2014 8 years","duration_short":"8 years","end_date":"2014","start_date":"2006","subtitle":"Hewlett Packard Enterprise","title":"Vice President North America Sales - Enterprise Group"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Sun Microsystems","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"},{"company":"Dell EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Dell EMC","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Xerox","company_id":"xerox","location":"","positions":[{"description":"","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"Xerox","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/xerox"}]', '["Ed Sanderson “I have had the pleasure of working with Peter during our time at Oracle and have been regularly impressed with his operational discipline and ability to lead high performing teams. Peter’s methodical approach helps his teams focus on constructing solutions that deliver meaningful business benefits to customers and, serves as a key ingredient in his success driving new customer and existing customer share of wallet growth. Finally, I have appreciated how Peter’s experience, professionalism and sense of humor helped our leadership team be more effective and set a high performance standard for the organization.”","Raouf Abdel “Peter is a very disciplined and driven sales leader. He came into the organization and quickly instilled a professional sales approach, provided vision and direction as well as command and control of the organization. He was able to instrument the sales projections and provide greater predictability to the business, a much needed dimension for the sales function. He was a great partner and we worked very well together. I would recommend Peter as a sales leader.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to build the critical thinking and problem-solving capacity of executive leaders. Today, the user is reaching out to the agent because they need guidance and mentorship in navigating complex business challenges.
### Human: Agent: ['Dan Hergott', 'My goal is to help solve complex problems by leveraging my extensive technical background and expertise. My areas of focus are technology strategy, Project Management, digital transformation, customer experience and operational excellence/Lean principles. I have a proven track record of successfully leading large cross-functional, globally dispersed teams that deliver results. I am an energetic, self-motivated, results driven leader who thrives on building teams that can be productive and successful while maintaining a great work/life balance.', 'Starting the next phase in my life!', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Westlake Village, California, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Freelance","title":"Information Technology Specialist"}],"url":""},{"company":"AMC Networks","company_id":"amc-networks","location":"Woodland Hills, CA","positions":[{"description":"","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"AMC Networks","title":"SVP, Digital Engineering"}],"url":"https://www.linkedin.com/company/amc-networks"},{"company":"RLJ Entertainment","company_id":null,"location":"Woodland Hills, CA","positions":[{"description":"","duration":"Aug 2014 Sep 2019 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 2019","start_date":"Aug 2014","subtitle":"RLJ Entertainment","title":"Vice President, Global Business Systems"}],"url":""},{"company":"Comcast NBCUniversal","company_id":"comcast","location":"California, United States","positions":[{"description":"","duration":"Mar 2011 Jul 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2014","start_date":"Mar 2011","subtitle":"Comcast NBCUniversal","title":"IT Director, DCS Technology Solutions"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","location":null,"positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"NBCUniversal Media, LLC","title":"Director Marketing & Publicity Systems"},{"description":"","duration":"May 2004 Mar 2008 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2008","start_date":"May 2004","subtitle":"NBCUniversal Media, LLC","title":"Director TV Systems"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"Television (GE/NBC)","company_id":"nbcaffiliatedtelevisionstation","location":"Burbank, California, United States","positions":[{"description":"","duration":"Sep 1999 May 2004 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2004","start_date":"Sep 1999","subtitle":"Television (GE/NBC)","title":"Director TV Systems"}],"url":"https://www.linkedin.com/company/nbcaffiliatedtelevisionstation"}]', '["Shakeel Munjee “I have known and worked with Dan for over 20 years. Over the years, he not only became a trusted colleague but a dear friend. Dan has a tremendous work ethic and has deep understanding of the business functions that he supports. His calm demeanor in the midst of crises has been invaluable. He not only manages projects well but also takes the management of his team and people very seriously. He has managed employees and vendors in various cities and countries effectively. He is equally comfortable talking to engineers as he is talking to business executives. Over the years, Dan has amassed broad technical and functional expertise and can perform well in any situation or industry. Dan is a star in my opinion. He will be a valuable asset to any organization. If I could work with Dan again, I would do so in a heartbeat.”","Vahik Thmassians “I had the pleasure of reporting to Dan a majority of my four years at RLJ Entertainment/AMC Networks. The short version of our relationship would be that I have made a life long friend. The long version is of working with someone who connects with staff, can communicate clearly, had in depth knowledge of the business and is dedicated to the success of his staff. As a leader, Dan connects with anyone working for him. In our one-on-one sessions, I never felt as if I was speaking to a manager. It was more like two friends talking. That being said, he earned my respect and I wanted to do the best possible work for him. I took a lot from our meetings and used the lessons from Dan with my staff. As a communicator, Dan is direct yet respectful. Ive worked with managers in the past with an aggressive streak. Dan is the opposite. He\'s able to logically explain scenarios and answer questions. Most importantly, he listens (which in this day and age, is a lost art among leaders) Our business had many moving pieces. Dan had in depth knowledge of essentially every piece of the business, the stake holders and how we needed to come together to achieve goals. I found myself picking his brain on various aspects multiple times a week (if not multiple times a day). Dan understands that the teams success is his success. His ability to lead, advice, mentor and focus helped me in many ways. Dan is able to keep his cool in tough situations and systematically advice and make decisions based on feedback. He has the ability to keep teams/individuals focused while juggling multiple projects. If I had the opportunity to work with Dan again, I\'d jump at the chance. ”"]'] User: ['William Santana', "Experienced Information Technology System Engineer with a demonstrated history of working in the telecommunications industry. Skilled in Data Center, LANDesk, Sales Support Tools, Video Conferencing, and SonicWALL. Strong information technology professional with a Bachelor's degree focused in Computer Science from Everglades University.", 'IT Systems Support Engineer at Intellective', 'Intellective', '[{"company":"Intellective","company_id":"intellectiv","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"Responsible for all systems support at Intellective. Responsible for all systems support at Intellective.","duration":"Mar 2019 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Intellective","title":"IT Systems Support Engineer"}],"url":"https://www.linkedin.com/company/intellectiv"},{"company":"Binary Pulse, LLC.","company_id":null,"location":"Mesa, AZ","positions":[{"description":"Responsible for overall systems infrastructure and systems support, support all mission critical applications and architecture, administer and maintain all VEEAM backups, exchange servers, office 365, and all managed applications, in data center colocation and cloud.Evaluate new technologies to improve managed systems initiatives, systems lead in planning, testing, and configuring new network router solution for connecting all clients through VPN to Binary Pulse datacenter at IO Tempe.Lead group of employees on learning how to troubleshoot and maintain Binary Pulse infrastructure.","duration":"May 2018 Nov 2018 7 months","duration_short":"7 months","end_date":"Nov 2018","start_date":"May 2018","subtitle":"Binary Pulse, LLC.","title":"Cloud and Systems Engineer"}],"url":""},{"company":"Dycom Industries","company_id":"dycom-industries","location":"West Palm Beach, Florida Area","positions":[{"description":"Responsible overall enterprise systems infrastructure and systems support, support all mission critical applications. First line of defense for systems team on trouble tickets & requests.Lead Administrator for Enterprise Google Apps for Work environment (Approx. 6,500 users)Help maintain all corporate servers (approx.. 2,000 server across 3 Data Centers & AWS) Including sub-systems, backups (Administrator Backup Exec 10 Enterprise Backup System for Windows backups), Veeam, and Unitrends Backups.Support and monitor Systems infrastructure of all remote US locations Evaluate new technologies to improve corporate initiatives.Hold role in planning and configuring new backup solution for enterprise backups.Assisted in the migration of all IT systems from one datacenter to another, administered Amazon Web Services environments (specifically: EC2, ELB, S3 and CloudFormation), and also leverage AWS S3 service for archiving/vaulting of on-prem backups.","duration":"Nov 2014 Dec 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2017","start_date":"Nov 2014","subtitle":"Dycom Industries","title":"IT System Engineer"}],"url":"https://www.linkedin.com/company/dycom-industries"},{"company":"Stefanini","company_id":"stefanini-brasil","location":"Broward County, FL","positions":[{"description":"Responsible for overall enterprise infrastructure and systems support and, support all mission critical applications.Maintained all corporate servers including sub-systems, IP Phones and mail systems, backups (Administrate Backup Exec 10 Enterprise Backup System for Windows backups) and corporate antivirus (Symantec Endpoint Protection).Support and monitor IT infrastructure of all remote US locations, including telephony requirements and LAN/WAN equipment. Evaluate new technologies to improve corporate initiatives including Microsoft systems OS, Terminal Services, VPN clients, and any infrastructure improvements.Held vital role in planning and configuring new computer room environment, upgrade workstations and servers with latest OS, security and OS patches, and Symantec Virus Scan.Help Stefanini’s client’s virtualized their datacenters and enabled remote disaster recovery and load balancing. Also created IT environments, helpdesk ticketing support processes, and other IT procedures.Assisted with multi-site deployment of Tandberg video conference solution and later Administered this system. Responsible for vendor selection and solution analysisResearched and select different applications to communicate via video conference.Configure trust relationship between several different domain WANs.","duration":"Sep 2008 Nov 2014 6 years 3 months","duration_short":"6 years 3 months","end_date":"Nov 2014","start_date":"Sep 2008","subtitle":"Stefanini","title":"Systems Analyst (Globenet Project)"}],"url":"https://www.linkedin.com/company/stefanini-brasil"},{"company":"GlobeNet Telecom","company_id":"globenet-telecom","location":"","positions":[{"description":"Support and monitor IT infrastructure of all remote US, and South America locations. Evaluate new technologies to improve corporate initiatives including Microsoft systems OS, Terminal Services, VPN clients, and any infrastructure improvements.Hold vital role in planning and configuring new computer room environment, upgrade workstations and servers with latest OS, security and OS patches, and Symantec Endpoint Protection.Help convert data-center into a virtual environment and create remote disaster recovery and low balancing. Also create IT environment, help-desk ticketing support, and IT procedures. Also helped install new Tandberg MCU for multi-location video conference and maintain system. Researched and select different applications to communicate via video conference.Configure trust relationship between several different domain WANs.","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"GlobeNet Telecom","title":"IT System Analyst"}],"url":"https://www.linkedin.com/company/globenet-telecom"},{"company":"PCTec FL","company_id":null,"location":"Boca Raton, Florida Area","positions":[{"description":"Working as a contractor for Key Information Solutions and Effective Network Solutions, primary responsibilities were fix diverse issues on small business 2003 servers on diverse clients, network issues, hardware issues, peripherals issues, and software issues. Maintain small to mid size business networks LAN, WAN, VPN, Windows and Linux Servers, Exchange server, and BES profiles for maintenance. Contact new business and make first contact, making decision on new equipment and the best IT solution for enhancement for the businesses. Representing international companies in South America, working as technical sales support when necessary.","duration":"Sep 2006 Sep 2011 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2011","start_date":"Sep 2006","subtitle":"PCTec FL","title":"IT System Analyst"}],"url":""},{"company":"edgeMED Healthcare Solutions, Inc. / International Computer Maintenace","company_id":"edgemed","location":"Deerfield Beach, FL","positions":[{"description":"First level support (phone) for all hardware and software issues, second level support (phone, remote and field) service support. Maintain windows servers (NT, 2000, and 2003) adding users, troubleshoot peripherals (printers, modems, terminals, routers, switches), maintain primary relation with clients as well as scouting for new business. First level support (phone) for all hardware and software issues, second level support (phone, remote and field) service support. Maintain windows servers (NT, 2000, and 2003) adding users, troubleshoot peripherals (printers, modems, terminals, routers, switches), maintain primary relation with clients as well as scouting for new business.","duration":"Sep 1999 Sep 2006 7 years 1 month","duration_short":"7 years 1 month","end_date":"Sep 2006","start_date":"Sep 1999","subtitle":"edgeMED Healthcare Solutions, Inc. / International Computer Maintenace","title":"Field Service Engineer"}],"url":"https://www.linkedin.com/company/edgemed"}]', '["John Jane “Worked with William for one year on the Globenet project. Rarely have I experienced a higher level of professional ethic. William is excellent at working with clients and users. Very knowledgeable and personable, I would recommend William in any endeavor. A++”","Joseph M. “William is the type of Technician were when he leaves a clients office they are happy. This may seem like a simple accomplishment, but how many times have you had someone work on your systems and the person has poor social skills and makes you feel like you are bothering him. He does not know how to say no when someone ask him to help them out and will not walk away till the problem is solved. He is great at his craft and would be a great asset to any company.”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the user is reaching out to the agent because they need assistance with troubleshooting a network issue in their telecommunications company.
### Human: Agent: ['Bethany Sisneroz', 'Experienced Regional Vice President Of Operations with a demonstrated history of working in the hospital & health care industry. Skilled in Customer Service, Medicaid, Strategic Planning, Physician Relations, and Medicare. Strong operations professional with a Bachelor of Science (B.S.) focused in Long Term Care Administration/Management from SWT San Marcos.', 'Chief Operating Officer at The Wesleyan', 'The Wesleyan', '[{"company":"The Wesleyan","company_id":null,"location":"Georgetown, Texas, United States","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"The Wesleyan","title":"Chief Operating Officer"}],"url":""},{"company":"Senior Care Centers Health and Rehabilitation","company_id":"abrihealthcare","location":"Senior Care Centers","positions":[{"description":"","duration":"Feb 2015 May 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2018","start_date":"Feb 2015","subtitle":"Senior Care Centers Health and Rehabilitation","title":"Regional Vice President of Operations"}],"url":"https://www.linkedin.com/company/abrihealthcare"},{"company":"Paramount Health Care Company","company_id":null,"location":"San Antonio, Texas","positions":[{"description":"","duration":"Sep 2008 Feb 2015 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 2015","start_date":"Sep 2008","subtitle":"Paramount Health Care Company","title":"Regional Vice President"}],"url":""}]', '["Leigh Mires “Serving the long term care industry for almost 20 years, Bethany is an accomplished professional with a passion for quality of care. While working with Bethany I especially admired her creative problem solving ability in a highly regulated environment. Bethany also went above and beyond by devoting time and expertise to developing a leadership program for emerging leaders within the company. I was honored to work side by side with her in this effort and admired her command of content and insight. Thank you, Bethany!”","Carmen McIntyre “I had the pleasure of working with Bethany for several years across two different organizations. I was always in awe of her ability to develop relationships, and think outside of the box. In addition, her integrity is beyond reproach. Bethany has a wealth of knowledge in the long term care industry. ”"]'] User: ['Maciej Kopeć', 'Experienced Lead Software Engineer with a demonstrated history of working in various business domains.', 'Lead Software Engineer w EPAM Systems', 'EPAM Systems', '[{"company":"EPAM Systems","company_id":"epam-systems","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"EPAM Systems","title":"Lead Software Engineer"},{"description":"","duration":"Apr 2018 Aug 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2019","start_date":"Apr 2018","subtitle":"EPAM Systems","title":"Team Leader"},{"description":"","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"EPAM Systems","title":"Senior Java Software Engineer"}],"url":"https://www.linkedin.com/company/epam-systems"},{"company":"Axxiome Group","company_id":"axxiome","location":"Wrocław, woj. dolnośląskie, Polska","positions":[{"description":"","duration":"Jun 2017 Dec 2017 7 months","duration_short":"7 months","end_date":"Dec 2017","start_date":"Jun 2017","subtitle":"Axxiome Group","title":"Java Senior Developer"}],"url":"https://www.linkedin.com/company/axxiome"},{"company":"Capgemini","company_id":"capgemini","location":null,"positions":[{"description":"","duration":"Feb 2016 May 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2017","start_date":"Feb 2016","subtitle":"Capgemini","title":"Senior Software Engineer"},{"description":"","duration":"Feb 2015 Jan 2016 1 year","duration_short":"1 year","end_date":"Jan 2016","start_date":"Feb 2015","subtitle":"Capgemini","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Descom Oy","company_id":"descom-oy","location":"Finland/Poland","positions":[{"description":"Tasks related to software development and maintenance on WebSphere Commerce. Tasks related to software development and maintenance on WebSphere Commerce.","duration":"Jan 2012 Jan 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2015","start_date":"Jan 2012","subtitle":"Descom Oy","title":"Java developer"}],"url":"https://www.linkedin.com/company/descom-oy"},{"company":"OptArt","company_id":"optart","location":"Kraków Area, Poland","positions":[{"description":"Implementation specialist, PHP programmer, Webdeveloper Implementation specialist, PHP programmer, Webdeveloper","duration":"Jun 2010 Jan 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2012","start_date":"Jun 2010","subtitle":"OptArt","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/optart"},{"company":"KlubKwadrat.pl","company_id":null,"location":"Kraków Area, Poland","positions":[{"description":"Server and site administrator, webdeveloper Server and site administrator, webdeveloper","duration":"Jan 2009 Jan 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2012","start_date":"Jan 2009","subtitle":"KlubKwadrat.pl","title":"Webdeveloper"}],"url":""},{"company":"Freelancer","company_id":null,"location":"Poland","positions":[{"description":"PHP programmer, Webdeveloper, Implementation specialist, Server administrator, Site optimization PHP programmer, Webdeveloper, Implementation specialist, Server administrator, Site optimization","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"Freelancer","title":"Freelancer"}],"url":""}]', '["Mai Dang Thi, CFA “Maciej is an enrichment for the team and the project, not only as a professional but also as an individual. Maciej is an absolute team player and always put the interest of the team and the project ahead of his own interest. In addition, Maciej is a very solution oriented person, who strives to deliver and who would go the extra mile to deliver it.”","Iuliia Zasadna “Maciej is a high-skilled IT specialist who possesses tremendous number of various technical skills. He has been playing an essential role in the Scrum Team helping it being cross-functional and self-organized. Maciej is an extremely open-minded person and he is always up for a change and/or a challenge. ”"]']### Assistant: The agent's job is to oversee operations for a healthcare organization, and today the user is reaching out to the agent because they need assistance in developing a software solution for optimizing patient care and management.
### Human: Agent: ['Jay Phillips', 'Engineer Network Topologies for Dallas and surrounding area. Work closely with Sales and Operations to determine budget and Installation timeframes. Specialties: Write Technical documents New Hire Interviewing Colocation Specs/required power and space considerations per request Team Leadership', 'Global Access & Transport Engineer at Verizon Wireless', 'Verizon Wireless', '[{"company":"Verizon Wireless","company_id":"verizon","industry":"IT Services and IT Consulting","location":"TX","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Verizon Wireless","title":"Global Access & Transport Engineer"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"CenturyLink","company_id":null,"location":"Dallas TX","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Dec 2017","subtitle":"CenturyLink","title":"Capacity Resolution Metro Planner"}],"url":""},{"company":"Level 3 Communications","company_id":"level-3-communications","location":"Dallas/Fort Worth Area","positions":[{"description":"Resolve Network Capacity constraints and provide Network solutions to assist sales organization. Work with Local Operations to optimize and augment facilities for additional growth and new customer solutions. Resolve Network Capacity constraints and provide Network solutions to assist sales organization. Work with Local Operations to optimize and augment facilities for additional growth and new customer solutions.","duration":"Feb 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Feb 2015","subtitle":"Level 3 Communications","title":"Metro Tactical Planner III"}],"url":"https://www.linkedin.com/company/level-3-communications"},{"company":"tw telecom, inc.","company_id":"tw-telecom","location":"","positions":[{"description":"Engineer complex optical and ethernet network topologies for Dallas and surrounding Metro area. Work with Sales and Operations to determine budget and manpower resources. Engineer complex optical and ethernet network topologies for Dallas and surrounding Metro area. Work with Sales and Operations to determine budget and manpower resources.","duration":"Mar 2008 Mar 2015 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2015","start_date":"Mar 2008","subtitle":"tw telecom, inc.","title":"Central Office Engineer"}],"url":"https://www.linkedin.com/company/tw-telecom"},{"company":"Sprint","company_id":"sprint","location":"","positions":[{"description":"Manged Regional network growth for the NW Region. Engineered Networks on Cisco MAN (Metro Area Network) topologies. Manged Regional network growth for the NW Region. Engineered Networks on Cisco MAN (Metro Area Network) topologies.","duration":"Aug 2007 Mar 2008 8 months","duration_short":"8 months","end_date":"Mar 2008","start_date":"Aug 2007","subtitle":"Sprint","title":"Sr Regional Systems Engineer"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"ADC","company_id":null,"location":"","positions":[{"description":"Scheduling and Testing multi node ring networks and multi service customer premise solutions. 95% of testing was at AT&T premise. Travel and coordination with customer. Work with Engineers and Project managers to ensure proper testing and record retention for on time completion. Manage some aspects of installation and due date readiness. Scheduling and Testing multi node ring networks and multi service customer premise solutions. 95% of testing was at AT&T premise. Travel and coordination with customer. Work with Engineers and Project managers to ensure proper testing and record retention for on time completion. Manage some aspects of installation and due date readiness.","duration":"Oct 2006 May 2007 8 months","duration_short":"8 months","end_date":"May 2007","start_date":"Oct 2006","subtitle":"ADC","title":"Network Testing Technician II"}],"url":""},{"company":"Time Warner Telecom","company_id":"tw-telecom","location":"","positions":[{"description":"Engineer and develop customer network traffic. Services include GigE, DWDM, Internet, TCPIP,Nlan, WAN,Vlan tagging, T1, DS3, OCN, DACS, 5ess, and Long Haul Architectures. UPSR and BLSR ring engineering. Compose Technical documents for new product intergrations and best solutions. Interview new Engineering candidates and train new employees. Work with Sales organization on product implementation and deployment. Engineer and develop customer network traffic. Services include GigE, DWDM, Internet, TCPIP,Nlan, WAN,Vlan tagging, T1, DS3, OCN, DACS, 5ess, and Long Haul Architectures. UPSR and BLSR ring engineering. Compose Technical documents for new product intergrations and best solutions. Interview new Engineering candidates and train new employees. Work with Sales organization on product implementation and deployment.","duration":"Dec 1996 Oct 2006 9 years 11 months","duration_short":"9 years 11 months","end_date":"Oct 2006","start_date":"Dec 1996","subtitle":"Time Warner Telecom","title":"Sr Network Design Engineer"}],"url":"https://www.linkedin.com/company/tw-telecom"}]', '["Larry Campbell “I\'ve worked with Jay for 4 years directly and Jay is a very self motivated person and takes pride in his work. Jay has always had the attitude of doing whatever it takes to make the customer happy and get the job done right the first time. Jay will certainly be a great asset wherever he works. ”","Robert Poehlman “I\'ve worked with Jay at Time Warner Telecom and also at ADC. We have kept in touch through the years mentoring each other and talking \\"shop\\" regarding the next generation optical networking gear and new technologies. While at Time Warner, one of Jay\'s responsibilities was to manage the Houston Network and help maintain the market as number one in sales ranking (over $1M MRR in the early days) by providing on-time network designs, cost effective solutions for local and national accounts, and accurate records to ensure proper billing. Jay was the \\"go to guy\\" to get things done, very professional, knowledgeable, and always willing to support the team by providing concise answers and technical procedures to help install and implement new services for customers. We worked together at ADC and supported many projects that included ultra-long-haul optical services, METRO DWDM rings, capacity augments, and design implementation. Jay is the ultimate team member; hard working, a pleasure to work with, a solid leader with excellent communication skills, and has great attention to detail. If I was able to put together a team of professional individuals, Jay would be my first call. Bob Poehlman Optical Network Engineer”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to engineer network topologies for a specific area, and today, the agent is reaching out to the user because they need the user's expertise as a business analyst to analyze and optimize the supply chain and distribution operations for a project.
### Human: Agent: ['Maija Wells', 'A self-motivated, creative, and dynamic analytic thinker with over 10 years of experience in the legal industry. Customer service-oriented with strong verbal and written communication skills and a flair for presentation and group speaking. Effective time-manager, detail-oriented, flexible and able to multitask to meet changing demands. Specialties: Large case organization and management; electronic discovery; trial preparation; investigation and interview; client management; project management;', 'Senior Project Manager at Ricoh USA, Inc.', 'Ricoh USA, Inc.', '[{"company":"Ricoh USA, Inc.","company_id":"ricoh-company-ltd-","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Ricoh USA, Inc.","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/ricoh-company-ltd-"},{"company":"Mixed Conceptions","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Fun, edgy up-cycled, recycled, refurbished fashion accessories and not-your-grandmas crochet.http://www.mixedconceptions.com/ Fun, edgy up-cycled, recycled, refurbished fashion accessories and not-your-grandmas crochet.http://www.mixedconceptions.com/","duration":"Apr 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Mixed Conceptions","title":"Owner, designer"}],"url":""},{"company":"FRONTEO USA","company_id":"fronteo-usa","location":"Portland, Oregon Area","positions":[{"description":"Primary point of contact with shareholders across project life-cycles to interpret; understand; and develop workflows to meet client needs across all phases of the litigation life-cycle. Independently and collaboratively managing all phases of small and large projects from planning to closing. Managing cross-functional team collaboration in a strong-matrix environment with diverse geographical locations. Leverage centralized project management software to manage internal and external shareholder expectations. Overall supervision of accounts to ensure quality and act as primary point of escalation for handling difficult or complex problems and resolving escalated complaints or disputes. Assist with sales proposals and demonstrations; on-site training; cultivating and maintaining outstanding client relationships. Assist in the development and streamlining of efficient processes and procedures, and supervision of policy implementation. Provide quality control and ensure projects are delivered on time and within scope and cost. Provide leadership, training and mentoring to team members.Relativity Certified UserRelativity Certified Sales Pro","duration":"Jun 2011 Jun 2020 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jun 2020","start_date":"Jun 2011","subtitle":"FRONTEO USA","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/fronteo-usa"},{"company":"Federal Public Defender District of Oregon","company_id":null,"location":"","positions":[{"description":"Coordinating the acquisition, management and analysis of large volumes of ESI and paper records. Conduct review of record to develop case issues, for investigation and trial preparation, sentencing mitigation. client debriefings, witness interviews. Consult and educate case teams on best practices pertaining to ESI management and analysis. Research and acquisition of litigation support software; coordinate with vendors and experts for ESI processing and forensic analysis. Training and support for teams utilizing litigation support software. Oversee, coordinate, and track progress and workflow of in-house scanning, review and coding. Manage indices, databases and large volumes of work product. Develop cost estimates, procedures, vendor recommendation and specification for scanning, coding. and forensic analysis of electronically stored information. Execute and manage multiple projects, deadlines and cases. Generate trial demonstrative exhibits, trial presentation and data management services.AccomplishmentsCoordinated and assisted with forensic investigation and testimony resulting in the exclusion of opposing counsel’s key evidenceTrial and hearing presentation in Federal court","duration":"May 2008 Jun 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2011","start_date":"May 2008","subtitle":"Federal Public Defender District of Oregon","title":"Paralegal"}],"url":""},{"company":"Wells Investigation LLC","company_id":null,"location":"","positions":[{"description":"OwnerConducted interviews, witness location, served subpoenas and performed client interviews. Case file analysis, document acquisition, expert witness location. Electronic evidence examination, and electronic document management consultant for ESI intensive cases. Performed billing, bookkeeping, and clerical duties; established standards for electronic case management.Contract ParalegalDeveloped workflow and supervision of sub-contracted paralegals conducting the analysis of +1.5 million documents using web-based litigation support software. Software training for attorneys, investigators, and sub-contracted paralegals. Facilitated document collection for interviews, client debriefings, financial analysis, trial and sentencing. Location and interview of local and international witnesses, collection of court and business records from international jurisdictions. Conducted client debriefings, witness interviews.","duration":"May 2005 Jun 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jun 2011","start_date":"May 2005","subtitle":"Wells Investigation LLC","title":"Owner"}],"url":""}]', '["Ramona Kaur T. “Consistently high quality results and a pleasure to work with!”","Jeff Cone “It was a pleasure working with Maija on a complex financial matter with thousands of documents. Maija knew the documents, knew the case and really did a great job answering questions I had and providing the information I needed in a way that showed her focus on trying to be helpful and supportive. She was very responsive and I hope to have the opportunity of working with her again.”"]'] User: ['Kimberly A. Brooks', 'Experienced Corporate Lawyer with a demonstrated history of working in the law practice industry. Skilled in Securities, Mergers & Acquisitions (M&A), Corporate Governance, Corporations, and Buy-sell Agreements. Strong administrative professional with a B.A. focused in Psychology from California State University-Northridge.', 'Attorney', 'Law Office-Sole Practitioner', '[{"company":"Law Office-Sole Practitioner","company_id":"law-office-sole-practitioner","industry":"Law Practice","location":"Costa Mesa, CA","positions":[{"description":"","duration":"Aug 2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Aug 2011","subtitle":"Law Office-Sole Practitioner","title":"Corporate Transactional Attorney"}],"url":"https://www.linkedin.com/company/law-office-sole-practitioner"},{"company":"Horwitz, Cron & Armstrong, LLP","company_id":null,"location":"Lake Forest, CA","positions":[{"description":"","duration":"May 2007 Aug 2011 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2011","start_date":"May 2007","subtitle":"Horwitz, Cron & Armstrong, LLP","title":"Corporate Transactional Attorney"}],"url":""}]', '["Michelle Doerfler “I had the pleasure of working for Kimberly Brooks for three years as her legal secretary. Kimberly is extremely professional and committed to her clients. She has the skill to truly listen to her clients to determine and understand their goals. Kimberly is economically conscious and seeks to meet her clients’ needs in the most efficient and effective manner. I highly recommend Kimberly Brooks for your business’s corporate, transactional and securities needs.”","William Rogers “Kimberly is an extremely personable attorney and adviser who is well versed in advising on a broad range of business matters. She is an excellent choice to serve as the General Counsel of any small to medium sized organization.”"]']### Assistant: The agent's job is to provide project management services, and today the agent is reaching out to the user because they need assistance with corporate transactional matters and securities needs.
### Human: Agent: ['Cesar Leo Marcus', 'Hice lo que deseaba, cuando lo deseaba y siempre viví de ello...', 'Director de Windmills Editions', 'Windmills International Editions Inc.', '[{"company":"Windmills International Editions Inc.","company_id":"windmills-international-editions-inc-","location":"Desert Hot Springs, California, USA","positions":[{"description":"","duration":"Jan 2009 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Windmills International Editions Inc.","title":"President"}],"url":"https://www.linkedin.com/company/windmills-international-editions-inc-"},{"company":"WIE","company_id":null,"location":"","positions":[{"description":"El Armero del Éxito Usted PUEDE y DEBE escribir un Libro!El diario de BateauKabbalah Judeo-Cristiana, El Plan DivinoKabbalah Judeo-Cristiana, La Lógica DivinaJesús Un Líder ExitosoEquipos ExitososAtravesando Muros (en revisión) El Armero del Éxito Usted PUEDE y DEBE escribir un Libro!El diario de BateauKabbalah Judeo-Cristiana, El Plan DivinoKabbalah Judeo-Cristiana, La Lógica DivinaJesús Un Líder ExitosoEquipos ExitososAtravesando Muros (en revisión)","duration":"Jan 1970 - Present 51 years 11 months","duration_short":"51 years 11 months","end_date":"Present","start_date":"Jan 1970","subtitle":"WIE","title":"Escritor"}],"url":""},{"company":"The Huffington Post","company_id":"huffpost","location":"","positions":[{"description":"","duration":"Apr 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Apr 2012","subtitle":"The Huffington Post","title":"Columnista"}],"url":"https://www.linkedin.com/company/huffpost"},{"company":"La Prensa Hispana News","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2004 - Present 17 years 11 months","duration_short":"17 years 11 months","end_date":"Present","start_date":"Jan 2004","subtitle":"La Prensa Hispana News","title":"Columnista"}],"url":""},{"company":"La Opinion","company_id":"la-opinion","location":"","positions":[{"description":"","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"La Opinion","title":"Columnista"}],"url":"https://www.linkedin.com/company/la-opinion"},{"company":"Logistics International Trade Group, Corp.","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2002 Dec 2008 6 years 11 months","duration_short":"6 years 11 months","end_date":"Dec 2008","start_date":"Feb 2002","subtitle":"Logistics International Trade Group, Corp.","title":"Presidente"}],"url":""}]', '["Pedro Pablo Ordaz Agreda “Excslete persona en su trabajo.”","Julio Ernesto Salas Viteri “Se preocupa mucho por enviar a sus seguidores diversos artículos de autores, también diversos que fortalezcan la capacidad de la escritura de todo ser humano.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the user is reaching out to the agent because they need assistance with troubleshooting software issues.
### Human: Agent: ['🚀 Jared Allard', 'Experienced Software Engineer with a demonstrated history of working in the software engineering and SRE space. Skilled with Golang, Node.js, Kubernetes, Containers, and Linux.', 'Staff Software Engineer at Outreach', 'Outreach', '[{"company":"Outreach","company_id":"outreach-saas","industry":"Software Development","location":null,"positions":[{"description":"• Designed and deployed multiple developer tooling-oriented microservices and Tier-1 services.• Helped implement a company-wide definition of done• Started and worked on an internal effort to open source a suite of developer tooling (stencil, devenv, and more)• Used Tray.io to automate various different workflows on Slack• Implemented a generic webhook service to automate running of tooling across all engineering service• Implemented a cell deployment discovery system for deploying new cells (bentos) @ Outreach and maintaining metadata• Member of company-wide SME groups (Golang, Kubernetes) for advising/implementing things in those areas","duration":"Feb 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Outreach","title":"Staff Software Engineer"},{"description":"• Rewrote and helped maintain various Go software before our official move to Go (dev-tooling, metric pipeline, CD, etc)• Wrote various patches to our internal fork of kops (@getoutreach/kops)• Advised SRE team on k8s and general direction• Promoted usage of SLO/SLIs across the org, serving as a evangelist and person to go to for implementation• Helped drive creation of the DevTooling team as a founding member• Mentored engineering on usage of Golang across the org, with close collaboration with principal engineers on engineering adoption of standards and core libraries.• Designed and rolled out a design document / proposal process allowing engineers of all levels to push for work and have a common format to do so.• Designed and implemented, in collaboration with the rest of the A4 Team, a tier 0 authorization service used to power all authorization decisions of the Outreach platform• Designed and implemented a local Kubernetes dev-env supporting WSL, Linux, and macOS, open sourcing part of it (k3s using host docker on linuxkit): @jaredallard/k3s-docker-for-mac• Designed a telepresence / kubectl port-forward alternative: @jaredallard/localizer","duration":"Jul 2019 Feb 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2021","start_date":"Jul 2019","subtitle":"Outreach","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/outreach-saas"},{"company":"Okta, Inc.","company_id":"okta-inc-","location":null,"positions":[{"description":"• Consulted SRE team on following the Google SRE model• Consulted on Kubernetes and containerization usageJoined Okta Mar 2019 with the Azuqua acquisition. Below is what I did at Azuqua.• Migrated the Azuqua platform microservices from a Chef-based bare-metal implementation to one running on Docker and Kubernetes.• Created Terraform modules to enable deployments of our platform onto AWS and Azure, with a focus on making it as DRY as possible.• Implemented CLI tooling and infrastructure related services in Go.• Mentored and advised the Azuqua Engineering team on production readiness guidelines and ways to utilize Kubernetes.• Implemented a monitoring framework to provide insight to our platform and alerting when our key functions are down (using SLO/SLI methodology)• Served as the technical lead for delivering the Azuqua platform to a self-hosted client running our product on Azure cloud resources• Worked on various Kubernetes OSS code bases. (patched a kops security vulnerability, contributions to klog, added helm charts, etc. See my Github for more info)","duration":"Feb 2018 Jul 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2019","start_date":"Feb 2018","subtitle":"Okta, Inc.","title":"Site Reliability Engineer"},{"description":"Wrote cloud integration software to interpolate with the Azuqua core engine.","duration":"Nov 2017 Feb 2018 4 months","duration_short":"4 months","end_date":"Feb 2018","start_date":"Nov 2017","subtitle":"Okta, Inc.","title":"Connector Developer"}],"url":"https://www.linkedin.com/company/okta-inc-"},{"company":"StayMarta","company_id":"staymarta","location":"Greater Seattle Area","positions":[{"description":"Designed and built a Airbnb-like platform to connect religious people with religious hosts. Used docker to scale in production, while using rancher as a orchestration platform.Wrote an API gateway in node.js to broker data with rabbitmq to achieve async communication between services.Why I left: I loved working on this platform, it was a great startup that enabled me to learn SO many great things and work with awesome technology, but I decided to move on when the company rebranded.","duration":"Dec 2016 Nov 2017 1 year","duration_short":"1 year","end_date":"Nov 2017","start_date":"Dec 2016","subtitle":"StayMarta","title":"Full Stack Developer"}],"url":"https://www.linkedin.com/company/staymarta"}]', '["Jeremy Crowe “I had the pleasure to work directly with Jared for over a year at Azuqua. He is an outstanding engineer with a keen eye and an excellent work ethic. He spearheaded the company\'s move onto Kubernetes while simultaneously improving developer experience though his work on internal tooling. His engineering knowledge, development prowess, and passion for what works on makes him one of the most valuable and respectable engineers I have worked with. Jared consistently goes above and beyond his duties to help other engineers, speak at tech talks, improve engineering standards, and make work more enjoyable and painless. Any organization or team is lucky to have Jared as an asset and I am proud and grateful to have worked closely with him.”","Rohan Balakrishnan “It\'s rare to meet a stand-out talent such as Jared. I\'ve had the pleasure of working closely with Jared since August 2018 on Azuqua\'s SRE team and he has brought skill, precision, and dedication to every single day on the job. I have always been in awe at Jared being able to pick up any task, no matter how nebulous or complex it is, and drive it to resolution in a timely fashion. His passion for Golang and containerization is so infectious that he\'s inspired several of his teammates (including me) to spend the time outside of work learning more about it. He\'s a consummate professional, a skilled architect; and a level-headed leader. Most important of all, he is a patient, fun individual that has gone above and beyond the call of duty numerous times to help anyone within our organization succeed without compromising on his work. Jared is a paragon software engineer and any organization or team is lucky to have him. ”"]'] User: ['Stephen Sandritter', 'Eager, talented technical specialist looking for the opportunity to use my technical and business expertise to benefit the Company and promote personal growth.', 'Technical Specialist at Pineapple Studios, LLC', 'Pineapple Studios, LLC', '[{"company":"Pineapple Studios, LLC","company_id":"pineapple-studios-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Pineapple Studios, LLC","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/pineapple-studios-llc"},{"company":"PSAV","company_id":"psav","location":"","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Jul 2016","subtitle":"PSAV","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/psav"},{"company":"MagicWorks Productions","company_id":null,"location":"","positions":[{"description":"in charge of overseeing various interactive installation projects. Designed andinstalled four games for the Disney Cruise Line. Assisted in the design and production of the OrlandoScience Centers Otronicon event for 2008 and 2009. Developed and prototyped a new interactiveexhibit to demonstrate the synchronization of lights, sound, and dancing water. Constructed fourPeppers Ghost effects for use at trade shows and demonstrations. Additional varied production tasksincluding video editing, model building, DMX programming, and 3D animation.","duration":"May 2009 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"May 2009","subtitle":"MagicWorks Productions","title":"Associate Producer"}],"url":""},{"company":"Sandritter Productions","company_id":"sandritter-productions","location":"","positions":[{"description":"Live audio recording with Heritage Festivals. Tracking and mixing in studio recording sessions for more than twenty individual artists of styles from R&B to Classical. Live audio engineer for Night of Glory, the Copper Rocket, and Chillers. Recorded announcements as engineer and talent for Florida State University, Freedom High School, Dr. Phillips High School. Live announcements as talent for Cypress Creek High School, and Universal Orlando. Music-On-Hold voiceover for Dobsonʼs Woods and Water, and The Orlando Entertainment Network. Digital recording consultant for WorldStrides.","duration":"1998 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"1998","subtitle":"Sandritter Productions","title":"Freelance Work"}],"url":"https://www.linkedin.com/company/sandritter-productions"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"","positions":[{"description":"Primary work done as the head engineer at the World Showplace Pavilion in Epcot. Responsibilities included maintaining venue video equipment, collaborating with clients and producers to determine video needs, and creating content in Keynote, After Effects, and Photoshop to support the show.Graphic design and video editing for the 2013 & 2014 Atlanta Braves Spring Training seasons. Keynote creation for more than fifty events. Content creation for the ESPN Wide World of Sports Complex digital signage, Daily Operations duties as Tech 90 at the ESPN WideWorld of Sports Complex, including collaborating with competition coordinators to determine multimedia needs, setup and strike of multimedia equipment as indicated by the client, and maintenance of facility entertainment equipment.","duration":"Jun 2011 Jul 2016 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jul 2016","start_date":"Jun 2011","subtitle":"Walt Disney World","title":"Video Engineer"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"IDEAS","company_id":null,"location":"","positions":[{"description":"Started as an intern in the video department. Primary work was done as a machine room operator.Some light video editing, as well as DVD and CD authoring and duplication. Required knowledge ofvideo and audio compression and industry standard formats. Assisted with the production of the National Started as an intern in the video department. Primary work was done as a machine room operator.Some light video editing, as well as DVD and CD authoring and duplication. Required knowledge ofvideo and audio compression and industry standard formats. Assisted with the production of the National","duration":"Apr 2007 May 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2009","start_date":"Apr 2007","subtitle":"IDEAS","title":"Intern"}],"url":""}]', '["Katy Hill “Steve is passionate about his work. This passion makes him a very hard worker that displays enthusiasm and takes pride in his work. On each project he combines his knowledge of the current technologies, in addition to his own curiosities, to go above and beyond unleashing the creative hidden aspects.”","Ken Ingraham “I found Stephen to be a hardworking and enthusiastic employee. He was good natured and always had creative ideas. I would value him on my team because I am confident in his attitude and work ethic.”"]']### Assistant: The agent's job is to provide technical support and guidance. Today, the user is reaching out to the agent because they need assistance with implementing containerization and Kubernetes in their software development process.
### Human: Agent: ['Melanie Coelho', 'A dynamic, results oriented global HR professional and leader with business and consulting experience working across multiple domains and geographies. As a trusted business partner and employee advocate passionate about creating strong interpersonal connections and notable touchpoints in the employee experience while delivering business goals. An excellent team leader and team player who champions change and diversity, adept at cross-functional integration, with excellent technology and analytical skills.', 'Executive Director & Owner at Huntington Learning Center', 'Huntington Learning Center', '[{"company":"Huntington Learning Center","company_id":"academic-possibilities-inc","industry":"Education Administration Programs","location":"The Woodlands,","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Huntington Learning Center","title":"Executive Director & Owner"}],"url":"https://www.linkedin.com/company/academic-possibilities-inc"},{"company":"Thrive Partners","company_id":"thrive-partners","location":"Houston, Texas Area","positions":[{"description":"Focus on the Human Capital Dimension for Thrive Partners Management Consulting clients. Most recently, crafted and implemented the HR strategy and policy for a carve-out of a large energy company in Houston. The most recent project included having all HR services running within the one-month timeline and acted as the HR functional head for the new company liaisoning between parent company, the new company, investment company and the professional employer organization while providing high-level and hands-on professional expertise and solutions.","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Thrive Partners","title":"Manager"}],"url":"https://www.linkedin.com/company/thrive-partners"}]', '["Stephen Duffy “Melanie is an enthusiastic and knowledgeable HR specialist. She worked hard to deliver on client expectations and needs, even under the tightest of deadlines and challenging circumstances. She is a easy to talk to and eager to help whenever her expertise is needed. A real pleasure to work with and recommended for your HR needs.”","Malini Saldanha “Melanie worked with me in a strategic high level think tank group formed to restructure one of Qatar\'s largest family businesses. Melanie was tasked with developing the HR policies for the Group across 8 different sectors and 30 diversified companies. Her ability to grasp the vision of the stakeholders and translate this into policies which filter down to each and every level of the organization is remarkable. She is a perfectionist, very detail orientated and is blessed with a very graceful and pleasant personality. She has the intelligence and skill to apply her knowledge and experience to customize solutions for different cultures, industries and regions. I enjoyed working with Melanie and I firmly believe that her inputs in developing the strategic framework for Sharaka Holdings has played a significant part in our success today. ”"]'] User: ['John Nosek', 'John is an astute financial services senior leader with more than 20 years of experience in developing and empowering high performing teams and driving dramatic improvements in productivity and profitability. He possesses an extensive track record of achieving results through servant leadership of the teams he directly supports, as well as collaborating with key partners across varied business departments. John started his career as a Registered Investment Representative with First Investors Corporation in Oakbrook, IL before moving into retail banking and progressively expanding his responsibility across various leadership roles. He is a quick, independent learner with outstanding management skills and a proven ability to analyze complex business processes, devise continuous improvements, and execute initiatives to increase efficiency, simplify operations, and decrease expenses with minimal resources. John is an energetic, enthusiastic, and self-motivated leader skilled in crisis management, navigating ambiguity, business strategy development and execution, team building, change agency, and steering the evolution of company culture. Core Competencies: Outstanding communication and interpersonal skills emphasizing collaboration, shared understanding, and personal engagement Demonstrated gap analysis ability to develop effective solutions and mapping from current state to future needs Proven data analysis and systemic thinking abilities allowing for rapid root cause diagnosis and profit improvement planning Zen leadership coaching and counseling style that underscores self-reflection, mindfulness, and accountability in order to facilitate individual movement toward insight and action Areas of Expertise: P&L Management Employee engagement and capability development Performance management and succession planning Organizational design Culture and change management 224-430-4854 johnjnosek@gmail.com', 'SVP - Director HSA Account Management at HSA Bank, a division of Webster Bank, N.A.', 'HSA Bank, a division of Webster Bank, N.A.', '[{"company":"HSA Bank, a division of Webster Bank, N.A.","company_id":"hsa-bank","industry":"Banking","location":null,"positions":[{"description":"Formulate and drive strategy to retain and grow retail HSA channel encompassing over 1M accounts and $4B in total deposit and investment balances.","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"HSA Bank, a division of Webster Bank, N.A.","title":"SVP - Director HSA Account Management"},{"description":"Lead an Account Executive Team to strategically drive relationship growth with employer clients by maximizing utilization of their HSA programs within their broader benefit plans and empowering through education member account holders to own their health and wealth.","duration":"Dec 2018 Apr 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2021","start_date":"Dec 2018","subtitle":"HSA Bank, a division of Webster Bank, N.A.","title":"Account Executive Supervisor"}],"url":"https://www.linkedin.com/company/hsa-bank"},{"company":"Fifth Third Bank","company_id":"fifth-third-bank","location":"Greater Chicago Area","positions":[{"description":"","duration":"Aug 2017 Dec 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2018","start_date":"Aug 2017","subtitle":"Fifth Third Bank","title":"FCM III"}],"url":"https://www.linkedin.com/company/fifth-third-bank"},{"company":"Guaranty Bank/ Best Bank","company_id":"guaranty-bank-fsb","location":"Lakeshore, Michigan, and Minnesota Markets","positions":[{"description":"Develop, implement, and lead execution of organizational strategy for branch network spanning four states. Collaborate cross departmentally to improve partnerships and increase efficiency between field teams and support staff. Advocate for customer and employee feedback in order to drive company wide process improvement. Serve as ambassador to retail branches and the communities they serve to further the bank\'s mission of helping hard working families. Counsel branch and region management to build brand as employer and bank of choice. Coordinate market headquarter business partner functions to support operations of branch network. Accomplishment & Performance Highlights:Advanced key employee engagement metrics by 100% and improved company, team, and manager net promoter scores by 50%Shepherded market branch and support teams through a total operating system conversion from Fiserv to FISCurtailed employee turnover and customer attrition associated with grocery partner exit from the Minnesota marketInstrumental in the ideation, design, and implementation of the retail branch incentive program aligning with both a needs based profiling approach to sales, and new ABA and OCC guidelines for sales practicesFacilitated relocation of multiple branch locations from failing grocery partners to thriving Walmart storesGuided teams through major branch downsizing to positively impact profitability of network, maximize customer retention, and successfully relocate affected employeesLed product launch to replace free checking with fee based account providing regular debit based rewards to primary bank customers*Conversion of branch FTE budgets from headcount to weekly hours","duration":"Apr 2008 May 2017 9 years 2 months","duration_short":"9 years 2 months","end_date":"May 2017","start_date":"Apr 2008","subtitle":"Guaranty Bank/ Best Bank","title":"Senior Vice President, Market Manager (specializing in profit improvement & crisis management)"}],"url":"https://www.linkedin.com/company/guaranty-bank-fsb"},{"company":"TCF Bank","company_id":"tcf-bank","location":"Wisconsin","positions":[{"description":"Expanded my leadership and sphere of influence consistently over my 14 years with the bank, starting from Assistant Branch Manager through Branch then Region Manager, and finally Area Manager overseeing 4 regions and 40+ branches. My primary responsibilities included leading comprehensive bank operations, service initiatives, sales programs, and employee development for the Wisconsin Market. My oversight included strategic business planning, cross departmental collaboration, customer and employee advocacy, change agency, and ambassadorship to the communities served by the branches.","duration":"1994 Feb 2008 14 years","duration_short":"14 years","end_date":"Feb 2008","start_date":"1994","subtitle":"TCF Bank","title":"Vice President, Area Manager"}],"url":"https://www.linkedin.com/company/tcf-bank"},{"company":"First Investors Corporation","company_id":null,"location":"Oakbrook, IL","positions":[{"description":"Independently prospect for consumer and business clients to provide financial needs analysis, goal setting, and long-term planning through the sale of insurance, annuity, and mutual fund products. Independently prospect for consumer and business clients to provide financial needs analysis, goal setting, and long-term planning through the sale of insurance, annuity, and mutual fund products.","duration":"Jun 1992 Sep 1994 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 1994","start_date":"Jun 1992","subtitle":"First Investors Corporation","title":"Registered Investment Representative"}],"url":""}]', '["Hooman Mirazimi “I had the pleasure of reporting to John for more than 7 years. I attribute my professional growth to him. His unique approach in creating a high performing work environment along with his inspirational leadership transformed the culture of retail banking at Guaranty Bank. His ability to translate data to success using simple formulas and factual reasoning helped us to understand the overall business objectives in simple terms and increased employee engagement and sense of trust. His open door policy empowered us to voice our opinion and be part of decision making process for our branches and regions. Taking a personal interest in his work force well being and professional growth are only a few characteristics along with many more that make John so wonderfully exceptional and effective both as a leader and a life coach!”","Molly Thiel “I\'ve worked with John for the past 7 years and managed him directly in the most recent 4. John was one of the best team members I\'ve had the pleasure to work with. He is intelligent, driven and extremely skilled in translating strategy to his teams in order to give them direction and motivation toward a goal. He is a broad thinker, excellent collaborator and strong steward of company goals and objectives. I highly recommend him for roles in strategy planning and leadership. ”"]']### Assistant: The agent's job is to provide HR consulting services. Today, the user is reaching out to the agent because they need assistance in developing effective strategies for employee engagement and capability development in their financial services company.
### Human: Agent: ['Dina R.', 'Results-driven people professional passionate about combining culture, innovation, leadership, and inclusiveness to create workplaces that people truly love and employee experiences that are truly engaging, and quite simply, focused on keeping employees productive, healthy + happy.', 'Head of People Operations at Hipcamp', 'Hipcamp', '[{"company":"Hipcamp","company_id":"hipcamp","industry":"Technology, Information and Internet","location":"San Francisco Bay Area","positions":[{"description":"Hipcamp partners with private landowners to unlocking access to new places for people to camp. Our mission is to get more people outside and protect nature! Hipcamp partners with private landowners to unlocking access to new places for people to camp. Our mission is to get more people outside and protect nature!","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Hipcamp","title":"Head of People Operations"}],"url":"https://www.linkedin.com/company/hipcamp"},{"company":"Classy.org","company_id":"stayclassy","location":null,"positions":[{"description":"Lead People Operations & Social Impact which includes people analytics, culture, employee engagement, compensation, total rewards, recruiting, diversity & inclusion, talent management, organizational development, training, employee relations, internal communications, nonprofit and community engagement.","duration":"Dec 2018 Sep 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2021","start_date":"Dec 2018","subtitle":"Classy.org","title":"SVP, People Operations & Social Impact"},{"description":"","duration":"Jul 2017 Dec 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2018","start_date":"Jul 2017","subtitle":"Classy.org","title":"VP, People Operations"},{"description":"","duration":"Aug 2015 Jul 2017 2 years","duration_short":"2 years","end_date":"Jul 2017","start_date":"Aug 2015","subtitle":"Classy.org","title":"Director - People Operations"}],"url":"https://www.linkedin.com/company/stayclassy"},{"company":"Glassdoor","company_id":"glassdoor","location":"San Francisco Bay Area","positions":[{"description":"Led Talent Acquisition function growing Glassdoor from 200 - 500 employeesOversaw a team of remote Recruiters focused on doubling Glassdoor\'s B2B organization, both globally and domestically, launching new offices in London and Chicago. Led Talent Acquisition function growing Glassdoor from 200 - 500 employeesOversaw a team of remote Recruiters focused on doubling Glassdoor\'s B2B organization, both globally and domestically, launching new offices in London and Chicago.","duration":"Mar 2014 Aug 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2015","start_date":"Mar 2014","subtitle":"Glassdoor","title":"Head of Global Talent Acquisition"}],"url":"https://www.linkedin.com/company/glassdoor"},{"company":"ACTIVE Network","company_id":"the-active-network","location":null,"positions":[{"description":"• Led technical and non-technical domestic and international recruitment teams consisting of 10 recruiters, sourcers, and recruiting coordinators• Creation and roll-out of the following programs/tools: Employment Brand,Behavioral-Based Interview Training, Competency Mapping, Employee Referral Bonus Program, Employee Advancement Policy, Recruitment Process Documentation and Training Guidelines, Sharepoint Implementation","duration":"Apr 2012 Mar 2014 2 years","duration_short":"2 years","end_date":"Mar 2014","start_date":"Apr 2012","subtitle":"ACTIVE Network","title":"Manager, Global Talent Acquisition"},{"description":"Previous Positions Held:Recruiter, Team Lead (2/2008-4/2010)Recruiter / HR Generalist (12/2006-2/2008)Contract Recruiter (10/2006-12/2006)• Responsible for full cycle recruiting supporting 31 geographically dispersed locations throughout North America, Europe, Singapore, Australia, and New Zealand• Spearheaded workforce planning and execution with executive leadership• Personal Hiring Statistics: o 2012 – 94 hireso 2011 – 117 hires o 2010 – 114 hires o 2009 – 60 hireso 2008 – 95 hires• Nominated for President’s Club in 2012 for contribution and success of Sales Team• Reduced third party recruiting fees by 80% resulting in total savings of $800K• Implemented three applicant tracking systems over course of tenure (Trovix, OpenHire, Hirebridge)• Average time-to-fill consistently below 40 days• Implemented and trained hiring managers on guidelines for OFCCP compliance staffing procedures• Revamped Employee Referral Program, coupled with company-wide advertising campaign, resulting in 33% of hires, 3% above target goal• Integrated and trained newly acquired companies• Assisted HR team with reductions in force, employee relations, training and development, and refresh of New Hire Orientation• Sourcing techniques: targeted employee referrals, named email lists, local universities, LinkedIn, Job Board databases, Boolean Searches, Social Media, live networking, etc.","duration":"Oct 2006 Apr 2012 5 years 7 months","duration_short":"5 years 7 months","end_date":"Apr 2012","start_date":"Oct 2006","subtitle":"ACTIVE Network","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/the-active-network"},{"company":"TriStaff","company_id":"tristaff","location":"Greater San Diego Area","positions":[{"description":"Recruited entry level to executive level Accounting & Finance professionals for clients within the industries of high-tech/software, pharmaceutical, biotech, medical device, financial services, and manufacturing. Recruited entry level to executive level Accounting & Finance professionals for clients within the industries of high-tech/software, pharmaceutical, biotech, medical device, financial services, and manufacturing.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"TriStaff","title":"Recruiter"}],"url":"https://www.linkedin.com/company/tristaff"},{"company":"Abercrombie & Fitch","company_id":"abercrombie-&-fitch","location":"Columbus, Ohio Area","positions":[{"description":"Developed merchandising strategies and presentations that supported the goals and business objectives. Worked collaboratively with merchant, marketing, product development and design teams on execution plans. Conceptualized setting and communicating weekly floorsets for the brand. Completed weekly floorset sign offs with all levels of upper management. Worked cross-functionally to ensure all brands adhere to visual standards for presentation and communication. Oversaw the accuracy, copy content, details and release of visual communication materials.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Abercrombie & Fitch","title":"Visual Merchandising Coordinator"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"}]', '["Analisa Honrath (Franklin) “I have worked with Dina on and off since 2012 and continue to be impressed. She has the uncanny ability to manage a team of senior recruiters, develop strong relationships with the entire sales organization and maintain a full req load in a way that seems effortless. To top it off, she still finds time to infuse creativity and strategy into every day. I have the utmost respect and admiration for Dina and would be honored to have the opportunity to work for her again. ”","Katie Molek “Dina is a phenomenal mentor, coach and manager. She recognizes the strengths in her team and provides opportunities for growth and development. Dina does a great job at providing guidance and support, while allowing individuals to take ownership in their roles and projects. She is a true professional and has a keen eye for talent. I give her my highest recommendation.”"]'] User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to lead the People Operations department at a technology company, and today, the agent is reaching out to the user because they are interested in discussing potential collaboration opportunities in creating engaging employee experiences.
### Human: Agent: ['Steve Anderson', 'enthusiastic, goal oriented and committed to do my very best. I believe how you do anything is how you do everything.', 'Managing Partner at SA Capital Partners Group', 'SA Capital partners Group', '[{"company":"SA Capital partners Group","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"A REAL ESTATE INVESTMENT FIRMWe Acquire Multi Family Properties in Emerging Markets A REAL ESTATE INVESTMENT FIRMWe Acquire Multi Family Properties in Emerging Markets","duration":"Oct 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Oct 2018","subtitle":"SA Capital partners Group","title":"Managing Partner"}],"url":""},{"company":"Steve Anderson Photography","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"Commercial advertising photography specializing in lifestyle and food. Commercial advertising photography specializing in lifestyle and food.","duration":"Sep 1987 - Present 34 years 5 months","duration_short":"34 years 5 months","end_date":"Present","start_date":"Sep 1987","subtitle":"Steve Anderson Photography","title":"Owner"}],"url":""}]', '["Van Effner “Steve is an amazing photographer. He is extremely creative as well as an expert in his field. Having Betsy and Steve manage and create our photography made the whole process not only extremely successful but seamless and well managed. Its a pleasure to work with both of them and I highly recommend Steve Anderson Photography for any and all of your creative and commercial photographic needs.”","Catherine Polly “I have had the pleasure of working with Steve Anderson on several occasions while I was an Account Executive managing creative for several different companies. Whether in his very well appointed private studio, or out on location, Steve is the consummate professional. He has (or gets) whatever equipment, props, or support team (photo assistant, creative direction, makeup artist) will be needed in order for him to get the right shots. Steve knows photography inside and out and can capture everything from a plate of food or a model right down to an obscure medical device in its best possible light. He’s not the cheapest, but he shouldn’t be at his level. I highly recommend Steve Anderson to anyone needing quality photographic services.”","Don Dufur “The creative team of Steve and Besty will meet all your expectations and then some. Working with Bestsy was pure pleasure, I\'m looking forward to our next project watching the dynamic duo at work .”","Jonathan Good “Steve is a excellent photographer who brings significant additional value to any photo shoot.”"]'] User: ['Tricia Scruggs', 'Experienced Freelance Journalist with a demonstrated history of working in the leisure, travel & tourism industry. Skilled in Journalism, Media Relations, Leadership, Interviewing, and Newspapers. Strong media and communication professional with a Bachelor of Applied Science (B.A.Sc.)', 'Writer and creator of group culinary tourism experiences, crafter of social media content', 'We Ate Well Food Tours, LLC', '[{"company":"We Ate Well Food Tours, LLC","company_id":"we-ate-well-food-tours-llc","industry":"Travel Arrangements","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Nov 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Nov 2017","subtitle":"We Ate Well Food Tours, LLC","title":"Small Business Owner"}],"url":"https://www.linkedin.com/company/we-ate-well-food-tours-llc"},{"company":"Tricia Scruggs Writes","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 - Present 14 years 7 months","duration_short":"14 years 7 months","end_date":"Present","start_date":"Aug 2007","subtitle":"Tricia Scruggs Writes","title":"Freelance Journalist"}],"url":""}]', '["Michael Gresham “Tricia Scruggs is a gifted writer and a true professional. She has an amazing attention to detail and ability to not only understand a story but also present that story in a manner that is both engaging and informative. Her character without question is one of her strengths. She is not only a great employee, but a great person and a great friend.”","Steve Willis “Tricia and I worked together as reporters for a community newspaper. She is a dedicated, detail oriented and talented writer--and a delightful person as well. Tricia is an absolute pleasure to work with and would be a great asset to any business.”"]']### Assistant: The agent's job is to manage and create photography for various businesses, and today the user is reaching out to the agent because they need professional food photography for their culinary tourism experiences.
### Human: Agent: ['Alicia Niemi', 'Innovative and Focused Full Cycle Recruiter Connecting Talent with Great Opportunities throughout the USA. Connect with me to find your opportunity!', 'Are you ready for your next adventure? Ask me about opportunities with this award-winning team!', 'Eargo', '[{"company":"Eargo","company_id":"eargo","industry":"Medical Devices","location":"San Jose, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Eargo","title":"Senior Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/eargo"}]', '["Bill Sewell “Alicia worked through our firm supporting our contract with Samsung Semiconductor. I have always appreciated her professionalism, positive attitude, reliability and and results while on contract with Samsung. She represented us well and I hope to have her back with our firm in the future. Thank you Alicia!”","Bo Begole “Contagiously team spirited, Alicia finds, attracts and lands talented people beyond expectations. With only a few clues about what skills and personalities are needed, Alicia pulls in perfect fits for those roles, finds out what makes them excited and pitches the position to fit that person\'s motivations. She is also an excellent strategic advisor on team composition, incentive structures and organizational dynamics. Alicia can navigate the rockiest organizational dynamics to find rare talent that comply with even the most esoteric requirements. She is inherently a people reader and uses her super power to help those people fit into the right slot. Of those who we encounter in our careers, not many have the capacity to impress and inspire us. When they do, it makes working with them a joy, and the experience something that you do not soon forget. Alicia\'s ability to truly empathize with candidates and hiring managers both, coupled with a deep desire to always improve, makes her one of the best recruiters I have ever worked with. If you have a chance to work with Alicia, I can tell you right now it will be memorable. ”"]'] User: ['Eric Tennie', 'Experienced Distribution Specialist with a demonstrated history of leadership in the semiconductors industry. Skilled in Semiconductor and facilities Industry, Failure Analysis, Manufacturing, Lean Manufacturing,cost-cutting and Continuous Improvement. Strong information technology professional graduated from Berkeley. Thank you for the opportunity.', 'Facilities Technician at Facilities Technician', 'Facilities Technician', '[{"company":"Facilities Technician","company_id":null,"location":"","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Facilities Technician","title":"Facilities Technician"}],"url":""},{"company":"Mattson Technology","company_id":"mattson-technology","location":null,"positions":[{"description":"","duration":"Jan 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Mattson Technology","title":"Facilities Technician lll"},{"description":"Global distribution is “marketing on a worldwide scale reconciling or taking commercial advantage of global operational differences, similarities and opportunities in order to meet global objectives\\"Create innovative solutions to meet our customers needs.Conduct my self with integrity, honesty and respect.Create value through the pursuit of excellence like the Oakland Raiders.Strive for balance in all facets of our operations and activities while protecting the safety of my colleagues.We are committed to developing innovative process equipment and technologies to address our customers\' evolving needs for high productivity solutions for the consumer-driven electronics market. Our focus on delivering \\"results on the wafer\\" is fundamental to our philosophy of providing increasing value to our customers. We continually strive to increase the total value of our solutions by enabling our customers to cost-effectively produce next generation chips with ever-greater density and functionality.","duration":"Mar 2010 - Present 11 years 6 months","duration_short":"11 years 6 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Mattson Technology","title":"Global Distribution at Mattson Technology"}],"url":"https://www.linkedin.com/company/mattson-technology"}]', '["“It has been a great pleasure working with Eric the last four years. He truly understands customer importance and strives to exceed their expectations with every interaction whether they are internal or external. ”","“I have worked with Eric for over a year. Eric\'s dedication, professionalism, leadership and great coordination among multiple functional groups have been consistently demonstrated through his responsiveness and his ability to prioritize many urgent tasks given resources are constantly stretched thin.”"]']### Assistant: The agent's job is to connect talent with great opportunities throughout the USA, and today, the agent is reaching out to the user because they have identified a potential opportunity for the user with an award-winning team in the medical devices industry.
### Human: Agent: ['Cheyenne Scheetz', 'I am an enterprise SaaS sales professional with a background in product marketing. Instead of communicating value proposition by typing text on a screen, now I do it in live conversation with potential customers.When I was a copywriter and content strategist, I specialized in brand development for technology companies. Understanding how to convey a message the right way has helped me transition successfully from product marketing to enterprise sales.My passion above all is serving others. I do best interacting with teams that are motivated, inclusive, and collaborative. I use my skills with words, creative marketing, and positivity to bring people together, find solutions, and to create the best work possible.Currently I am a SMB Account Executive at Allstacks, a software delivery and forecasting intelligence platform. I am excited to help grow this incredible company!Want to schedule a free product tour of Allstacks? Use the meeting link below:https://meetings.hubspot.com/cheyenne-scheetz', 'SMB Account Executive at Allstacks', 'Allstacks', '[{"company":"Allstacks","company_id":"allstacks","industry":"Computer Software","location":"Raleigh, North Carolina, United States","positions":[{"description":"Currently focused on strategic enterprise account planning and closing SMB deals. I assist with BDR development and refining sales processes as well. Currently focused on strategic enterprise account planning and closing SMB deals. I assist with BDR development and refining sales processes as well.","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Allstacks","title":"SMB Account Executive"}],"url":"https://www.linkedin.com/company/allstacks"},{"company":"Self-Employed","company_id":"self-employed_1074","location":"United States","positions":[{"description":"I advise businesses on how to create great content as a freelance copywriter, strategist, and consultant. I advise businesses on how to create great content as a freelance copywriter, strategist, and consultant.","duration":"Apr 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Self-Employed","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/self-employed_1074"},{"company":"UpKeep","company_id":"on-upkeep","location":"Remote","positions":[{"description":"Highest-performing SDR for April. Created 70+ SQOs and 48 SAOs.During my time at UpKeep, I prospected Emerging, Mid-Market, and Enterprise-level opportunities, from individual contributors to the C-suite and every level in between. While my primary duty was creating qualified sales opps for the AEs, I collaborated with product marketing and sales managers on refining messaging that would better serve our customers and sell our platform. I also identified and facilitated partnership opportunities with other companies outside of my day-to-day SDR responsibilities.UpKeep has helped over 400,000+ users and is consistently ranked as the #1 cloud-based CMMS in the market. A mobile-first platform, UpKeep seeks to serve the deskless workforce by taking the hard work out of work orders.","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"UpKeep","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/on-upkeep"},{"company":"REVGEN","company_id":"revgen","location":"Raleigh, North Carolina, United States","positions":[{"description":"- Hit 200% of monthly quota, tracking KPIs through Hubspot- Act as a team lead for Allstacks, an enterprise SaaS solution for development teams- Facilitate clip-ins and roleplay with campaign teammate to drive team performance- Exceeded daily activity expectations of outbound calls (138 daily)- Managed a high volume of leads in Salesloft to drive pipeline- Demonstrated the value propositions of our products and services- Scheduled deep dive discovery calls for the executive sales team","duration":"Sep 2020 Jan 2021 5 months","duration_short":"5 months","end_date":"Jan 2021","start_date":"Sep 2020","subtitle":"REVGEN","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/revgen"},{"company":"Allstacks","company_id":"allstacks","location":"Raleigh, North Carolina, United States","positions":[{"description":"Cold-calling 138 dials daily, emailing 30-50 people daily, reaching out via LinkedIn to prospect into enterprise-level organizations. Personas include C-suite, VPs, Directors, and Managers. Allstacks is an intelligent development analytics platform that helps those who oversee the software development lifecycle (SLDC) be able to drive forward performance in real-time with predictive forecasting. Ranked #1 on G2 in the software analytics category, Allstacks is a SaaS solution made by engineers for engineers to alleviate common industry friction points associated with delayed software delivery.","duration":"Sep 2020 Jan 2021 5 months","duration_short":"5 months","end_date":"Jan 2021","start_date":"Sep 2020","subtitle":"Allstacks","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/allstacks"},{"company":"ProcessMaker","company_id":"processmaker","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"I was part of a small but mighty team that executed marketing campaigns for ProcessMaker\'s award-winning cloud enterprise workflow solution. My role consisted of writing all marketing and sales enablement collateral such as blog posts, social media copy, whitepapers, case studies, and press releases. When I was not writing, I spent my time interviewing customers and nurturing stronger relationships between sales, product, and marketing, helping our department reach overarching marketing strategy goals.Capabilities: Content Writing, Copywriting, Product Marketing","duration":"Jul 2019 Jan 2020 7 months","duration_short":"7 months","end_date":"Jan 2020","start_date":"Jul 2019","subtitle":"ProcessMaker","title":"Product Marketing Specialist"}],"url":"https://www.linkedin.com/company/processmaker"},{"company":"Paradigm.cx \| Design Innovation Studio","company_id":"paradigmid","location":null,"positions":[{"description":"I was the company’s senior wordsmith, building the content strategy discipline within our global network.Client engagements include: Design Research; Content Marketing Strategy; Product Marketing; UX Writing; Copywriting.Paradigm is an international business design studio featuring award-winning designers, strategists, and analysts innovating businesses through design strategy.","duration":"Apr 2019 Jul 2019 4 months","duration_short":"4 months","end_date":"Jul 2019","start_date":"Apr 2019","subtitle":"Paradigm.cx \| Design Innovation Studio","title":"Content Strategy Lead/UX Researcher"},{"description":"Originally contracted for internal content, copywriting, and social media marketing. I founded the firm’s innovational journal, The Catalyst.","duration":"Sep 2017 Jul 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2019","start_date":"Sep 2017","subtitle":"Paradigm.cx","title":"Copywriter"}],"url":"https://www.linkedin.com/company/paradigmid"},{"company":"Relix Media Group","company_id":"relix-magazine","location":"New York, New York","positions":[{"description":"Six months into writing for pleasure, I was able to secure my first internship in New York City. This began my professional writing career. Six months into writing for pleasure, I was able to secure my first internship in New York City. This began my professional writing career.","duration":"Oct 2017 Nov 2017 2 months","duration_short":"2 months","end_date":"Nov 2017","start_date":"Oct 2017","subtitle":"Relix Media Group","title":"Editorial Intern"}],"url":"https://www.linkedin.com/company/relix-magazine"}]', '["Emma King “Cheyenne has been a great addition to my sales team – I have never seen anyone come more prepared for pipeline meetings or call reviews. She has an incredible amount of self awareness and has a genuine curiosity that has resulted in tremendous success as an SDR at REVGEN. I have no doubt that she is going to go far in the sales industry! I\'m am lucky to call her a coworker and friend. ”","Taylor Dondich “Once in awhile, you come across individuals who not only work well in a team but stand out. Someone who is passionate about the product and eager to know and grow. Know and grow. That\'s a great phrase to describe Cheyenne. At ProcessMaker, Cheyenne not only was eager to know about our product, our customers and our future but also pushed herself to grow in her role in product marketing. Some organizations would be happy with a drone worker, their head down in their assigned task and never looking up. Cheyenne\'s not that. She\'ll execute in her role and then step up and ask, \\"What\'s next?\\"”"]'] User: ['Jake Benardot', 'Results-driven software professional experienced in leading large-scale development initiatives, mentoring project leaders, and creating innovative product strategies.', 'Principal Solutions Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Salesforce","title":"Principal Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Booz Allen Hamilton","title":"Senior Associate / Chief Technologist"},{"description":"","duration":"Mar 2013 Nov 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2016","start_date":"Mar 2013","subtitle":"Booz Allen Hamilton","title":"Software Program Manager / Senior Lead Technologist"},{"description":"","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Co-Founder & Product Owner, SuitedTo"},{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Booz Allen Hamilton","title":"Technical Requirements Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Benefitfocus","company_id":"benefitfocus","location":null,"positions":[{"description":"","duration":"May 2009 Apr 2011 2 years","duration_short":"2 years","end_date":"Apr 2011","start_date":"May 2009","subtitle":"Benefitfocus","title":"Senior Product Consultant"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Benefitfocus.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/benefitfocus"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Georgia Institute of Technology","title":"DETECT Project Manager"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Calorie & Pulse Technologies, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Calorie & Pulse Technologies, LLC","title":"VP Technology"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Home Depot","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Buddy McAlister “Jake is the kind of product development person you hope to work with. He is skilled, he is fun to be around and delivers what he commits to. His interpersonal and client interaction skills are the best. Jake has an extrordinary ability to work with multiple types of people and always get the best out of them. Jake is innovative. I saw first hand Jake\'s ability to identify creative,cost effective solutions to difficult problems. He is not just focused on getting the job done but wants to ensure his clients are successful. His positive attitude and ability to deliver results makes him a valuable addition to any product team.”","LinkedIn User “Jake was the leader in an extremely ambitious product launch. His leadership and attention to detail got us through. He followed up on every turn we took as well as the design of the product to make sure that the final product was everything we expected. I would recommend Jake to anyone as I found him to be someone who delivers at all turns.”"]']### Assistant: The agent's job is to conduct product demos and provide technical expertise for Salesforce solutions. Today, the user is reaching out to the agent because they need assistance integrating Salesforce into their large-scale development initiative.
### Human: Agent: ['Clint L. Krapfl', 'Here at OmniVista, I am paired with two investment management firms where I assist in day to day investment operations as a local client lead/technical analyst.', 'Jr. Technical Analyst at OmniVista Solutions', 'OmniVista Solutions', '[{"company":"OmniVista Solutions","company_id":"omnivista-solutions","industry":"Capital Markets","location":"","positions":[{"description":"Corbin Capital PartnersLayerOne Financial Corbin Capital PartnersLayerOne Financial","duration":"May 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"May 2021","subtitle":"OmniVista Solutions","title":"Jr. Technical Analyst"}],"url":"https://www.linkedin.com/company/omnivista-solutions"},{"company":"Centene Corporation - Iowa Total Care","company_id":"centene-corporation","location":"West Des Moines, Iowa, United States","positions":[{"description":"","duration":"May 2020 May 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2021","start_date":"May 2020","subtitle":"Centene Corporation - Iowa Total Care","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"},{"company":"University of Iowa Information Technology Services","company_id":null,"location":"Iowa City, IA","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"University of Iowa Information Technology Services","title":"Information Technology Analyst"}],"url":""}]', '["Yanni Mihalopoulos “Knowing Clint throughout my studies has opened my eyes to how hard work can set someone apart. During countless hours working on projects together, Clint has kept on track all the way to fruition. He brings together social skills, and an analytical mindset to help solve problems and offer different solutions. Clint is a worker who is passionate about his projects and makes sure that all mistakes are corrected.”","Nathan Tauke “I have just recently met Clint in a class at the University of Iowa. We work in the same group when it comes to homework and he always does his part for the group. When it is time for Clint to take the reigns of the group, he takes over with confidence and clarity. Without Clint our group would not be able to get near as much done. ”"]'] User: ['Dan Bennett, AIF', 'CRN201511-172456', 'Financial Advisor at Custom Wealth Management, LLC', 'Custom Wealth Management, LLC', '[{"company":"Custom Wealth Management, LLC","company_id":"teamcwm","industry":"Financial Services","location":"Syracuse, New York","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Custom Wealth Management, LLC","title":"Wealth Advisor"}],"url":"https://www.linkedin.com/company/teamcwm"},{"company":"MassMutual","company_id":"massmutual-financial-group","location":"Syracuse, New York Area","positions":[{"description":"","duration":"Oct 2009 Dec 2019 10 years 3 months","duration_short":"10 years 3 months","end_date":"Dec 2019","start_date":"Oct 2009","subtitle":"MassMutual","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-financial-group"}]', '["Melissa Vassenelli “Rolling over a 401k and Buying Life Insurance isn\'t fun or exciting, which is why it\'s easy to put off - especially when you\'re in your 30\'s. Dan did a great job of explaining why these things needed to be addressed right away. He made the process incredibly painless and was readily available to answer all questions. He is professional, knowledgeable, and I would (have!) recommend him to my family, friends, and colleagues. Thanks, Dan!”","Jonathan Grutka “I have had the privilege of not only trusting Dan with my personal finances and financial well being, but also enjoying watching his career flourish. The synergy that Dan is able to develop when cultivating relationships with his clients is truly unique. The way most roll out of bed, or brush their teeth, it is with that ease that trust is felt when meeting Dan. His vast wealth of knowledge that pertains to all things financial is close to dominant. I have known Dan for over 11+ years, which made our initial conversations interesting and challenging in the beginning...naturally...I mean who wants your good friend looking at your money, and life that intimately. Fast forward to the present day. I now have worked with Dan on over 5 different projects and can say he doesn\'t miss a beat and is consistently consistent. He provides value, insight, and offers what is needed at the right time, because it makes sense, not because a sale is wanted or a conversation is being sought. He has tremendous follow up and takes care of his large client base. Without hesitation, without a second thought, I would send anyone to Dan with their Financial future. No matter if it is millions or a few thousand, if you are thinking about your future, your future is with Dan.”"]']### Assistant: The agent's job is to assist investment management firms in day to day operations, and today, the user is reaching out to the agent because they need help with rolling over a 401k and buying life insurance.
### Human: Agent: ['Terry Lang', 'Executive-level operations leader with a professionally unique background comprised of developing people-centric organizations driven to maximize the use of human and fixed capital through strategic process improvement. 20+ years leading call center operations including call center consultation and public speaking experience.Specialist in identifying and implementing scalable solutions that position corporations experiencing rapid growth or significant change to successfully make the transition and achieve economies of scale. A demonstrated, consistent record of developing and maintaining strong business relationships with stakeholders at all levels of the company. Goal driven to maximize return on assets while minimizing costs using an engendered team approach.Career Goal:Chief Operations Officer (COO)Chief Customer Officer (CCO)Specialties: Contact Center/Call Center OptimizationProcess and Technology OptimizationICMI Certified Call Center Operations ManagerISO Process Management', 'Director, Customer Experience at Edcor', 'Edcor', '[{"company":"Edcor","company_id":"edcor","industry":"Education Administration Programs","location":"Troy, Michigan, United States","positions":[{"description":"I oversee the ongoing advancement of Customer Experience for this growing education benefit management company, its contact center and transaction processing staffs. We are transforming the customer experience starting with a state-of-the-art, voice-based telephone system (#USAN with #Amazon Connect) and using that data firehose to provide actionable analytics using the #SuccessKPI quality platform. I oversee the ongoing advancement of Customer Experience for this growing education benefit management company, its contact center and transaction processing staffs. We are transforming the customer experience starting with a state-of-the-art, voice-based telephone system (#USAN with #Amazon Connect) and using that data firehose to provide actionable analytics using the #SuccessKPI quality platform.","duration":"Apr 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Edcor","title":"Director, Customer Experience"}],"url":"https://www.linkedin.com/company/edcor"},{"company":"Comerica Bank","company_id":"comerica-bank","location":"","positions":[{"description":"Currently leading a customer service transformation deploying the latest contact center and customer service technologies including cloud-based telephony and quality assurance, voice biometrics, robotic process automation, artificial intelligence chat bots and deep integration into our legacy customer relationship management tool. This multi-million dollar project has an astonishing 18 month R.O.I. and includes significant organizational realignment.• Provide leadership and set operational vision and goals for Customer Contact Center Operations ensuring that all activities directly align with department and corporate goals.• Develop strategic and tactical proposals for the department to support company initiatives in the areas of technology, process improvement, compliance, customer service, and service delivery.• Provide leadership, direction, and set goals for the Workforce Management program and team.• Manage all technologies utilized in the Customer Contact Center including workstations / servers, telecommunications, workforce management, audio visual, call recording, CRM, and IVRs.• Responsible for managing the Customer Contact Center project portfolio, prioritization, resource allocation, and engagement.• Manages department’s compliance and audit programs to ensure that current procedures and practices adequately mitigation risk and ensure compliance. • Manage the Customer Contact Center’s Business Continuity Planning and Incident Management plans to ensure proper level of preparedness.","duration":"Sep 2012 Apr 2020 7 years 8 months","duration_short":"7 years 8 months","end_date":"Apr 2020","start_date":"Sep 2012","subtitle":"Comerica Bank","title":"Vice President, Retail Customer Contact Center, National Operations Manager"}],"url":"https://www.linkedin.com/company/comerica-bank"},{"company":"Edcor","company_id":"edcor","location":"","positions":[{"description":"Partner with internal and external stakeholders to identify opportunities to streamline operational processes, improve service delivery quality and reduce operating costs. Lead product design and re-engineering efforts to continually improve the web-based customer experience. Partner with internal and external stakeholders to identify opportunities to streamline operational processes, improve service delivery quality and reduce operating costs. Lead product design and re-engineering efforts to continually improve the web-based customer experience.","duration":"Aug 2010 Sep 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2012","start_date":"Aug 2010","subtitle":"Edcor","title":"Quality and Process Analyst"}],"url":"https://www.linkedin.com/company/edcor"},{"company":"Credit Acceptance","company_id":"credit-acceptance","location":"","positions":[{"description":"Driving to minimize loan portfolio losses through automotive collateral repossession throughout the United States for a leading subprime automotive lender. Manage a network of independent contractors and in-house skip trace specialists to generate $45MM annual contribution to corporate success.Key achievements include a complete reorganization of operating processes and compensation structure to increase throughput by 15% and reduce overall operating expenses by 22% Driving to minimize loan portfolio losses through automotive collateral repossession throughout the United States for a leading subprime automotive lender. Manage a network of independent contractors and in-house skip trace specialists to generate $45MM annual contribution to corporate success.Key achievements include a complete reorganization of operating processes and compensation structure to increase throughput by 15% and reduce overall operating expenses by 22%","duration":"Jul 2008 Jun 2010 2 years","duration_short":"2 years","end_date":"Jun 2010","start_date":"Jul 2008","subtitle":"Credit Acceptance","title":"National Repossession Manager"}],"url":"https://www.linkedin.com/company/credit-acceptance"},{"company":"MAXIMUS (formerly Policy Studies, Inc.)","company_id":"maximus","location":"","positions":[{"description":"Responsible for providing strategic direction regarding operational process design within existing and new business lines. Act as the company’s SME in call center staffing, design and process re-engineering. Also responsible for mentoring associate analysts and providing feedback on their work products.Key achievements include the design of a new product to support medical child support orders in the Title IV-D population, completion of a comprehensive needs assessment project for the company’s 14 call centers, developing several models for accurately bidding call center work within the context of the company’s business lines and implementing a formal peer work review system.","duration":"Apr 2006 Jul 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2008","start_date":"Apr 2006","subtitle":"MAXIMUS (formerly Policy Studies, Inc.)","title":"Sr. Operations Analyst"}],"url":"https://www.linkedin.com/company/maximus"},{"company":"Edcor Data Services","company_id":"edcor","location":"","positions":[{"description":"Senior Business AnalystNovember, 2003 – April, 2006Conduct joint application development meetings to assess customer needs and requirements during new implementations or product/service enhancements. Developed functional specifications, functional and user acceptance test plans.Recommend global product and service enhancements based on broad customer experience. Corporate subject matter expert for optical character recognition and electronic document management systems.Senior Operations ManagerJuly, 2001 – November, 2003Served as the Senior Manager responsible for overseeing all claims processing and call activities for a 125 seat, blended-agent call center. Responsible for operational efficiencies, budget control, human resource and customer service activities for a $7 million revenue center processing over $330 million in tuition reimbursement claims annually. Managed ISO 9002 responsibilities for the claims center.Operations ManagerMay, 2000 – July 2001Served as a process analyst to dissect and implement controls and measurements surrounding the highly cyclical nature of the tuition claims processing business unit. Eliminated customer attrition due to process errors and significantly modified the way service agents were screened, hired, trained, monitored and rewarded.Acted as the project manager for the selection, design and implementation of an optical character recognition and electronic document management system (Verity TELEform™ and CEO Image Executive™) reducing the processing time for tuition applications by 300% and reducing processing costs by 30%. This customized solution was nominated for two national awards for excellence in the area of electronic data capture.","duration":"May 2000 Apr 2006 6 years","duration_short":"6 years","end_date":"Apr 2006","start_date":"May 2000","subtitle":"Edcor Data Services","title":"Sr. Manager"}],"url":"https://www.linkedin.com/company/edcor"},{"company":"Palace Sports & Entertainment","company_id":"palace-sports-&-entertainment","location":"","positions":[{"description":"Implemented changes to an operating profit center to increase revenue by 20% and facilitated the merging of departmental-specific business systems during the acquisition of two additional managed properties.Managed all operational and administrative functions of a $6 million annual cash receipt business including day-to-day human resource activities, and all vendor contract negotiations with an emphasis on the use of trade andbarter.Developed and delivered the in-house customer service training (“Palace University”) for over 1,500 new hire part-time staff. Acted as Building Manager from 1997 – 1999.","duration":"Apr 1995 Aug 1999 4 years 5 months","duration_short":"4 years 5 months","end_date":"Aug 1999","start_date":"Apr 1995","subtitle":"Palace Sports & Entertainment","title":"Director of Parking Operations"}],"url":"https://www.linkedin.com/company/palace-sports-&-entertainment"}]', '["Sara VanWagoner “I have had the great pleasure of working directly with Terry and have found his intelligence and strategic thinking to be invaluable to the entire organization. He consistently brings his in depth knowledge of the business as well as his IT understanding to any project he gets involved with. He is able to articulate his vision of how to deliver value to the business in a way that achieves everyone’s goals. He understands \'customer\' needs and is a forward thinking person. Good listener and team player focused on delivering results. I believe whatever Terry gets involved in has an extremely high probability of being successful.”","Yvette Brooks “Terry is a very talented and dedicated professional. As a Qualtiy and Process Analyst, Terry worked extremely well with clients, coworkers and executives adapting his analysis and communication techniques in order to achieve the business objective. Terry’s detailed yet pragmatic approach enabled him to ensure internal and external specifications were met, while consistently meeting required deadlines. He provided in-depth analysis of business requirements and organized and chaired meetings with stakeholders to refine requirements when necessary. He is very articulate explaining complex technical issues and functional capabilities to business stakeholders allowing clients to fully leverage business objectives while improving customer satisfaction. Terry was an asset to our team and as I am sure he would be to any team he joined.”"]'] User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']### Assistant: The agent's job is to optimize call center operations and improve customer experience, and today the user is reaching out to the agent because they need assistance in implementing cloud-based telephony and quality assurance systems in their regional sales management role.
### Human: Agent: ['Susan Schlink, MA', "Passionate People. Proven Process. Unparalleled Performance.Titus Talent Strategies is an innovative, new approach to your recruiting needs.Different by Design™Titus Talent Strategies is a team of passionate people, following a proven process, delivering unparalleled performance. We believe companies deserve something radically different than what the typical talent management firm offers – a client-centric, trusted advisor who guides you through talent strategies with integrity, creativity and results.Better People. Faster. Affordable.Working with our salaried Recruitment Partnership InSourcing (RPI) consultants is like having a dedicated, full-time aggressive headhunter – a revolutionary approach that saves clients as much as 75% over traditional fee-based recruiting services. Let's connect: susan.schlink@titustalent.comStrengthsFinder:Futuristic- Achiever - Responsibility - Strategic - Relator", 'Talent Thief 🕵️♀️. Human Resource Professional. 👩💼Performance Based Hiring Certified. 🎯', 'Titus Talent Strategies', '[{"company":"Titus Talent Strategies","company_id":"titus-talent-strategies","industry":"Human Resources Services","location":"Greater Chicago Area","positions":[{"description":"Titus Talent Strategies focuses on providing high quality professional search and placement services along with recruitment process consulting. Our signature service is Recruitment Partnership InSourcing (RPI).• Responsible for identifying top talent, coordinating and driving interview process• Deliver corporate Recruitment Partnership InSourcing (RPI) services• Extending and managing offers for a variety of positions• Working collaboratively with key hiring managers on all aspects of the hiring process• Uncovering new business opportunities for the RPI team• Most fills for the company in 2017* High volume recruiting Specialties: Talent Acquisition - Consulting - Recruiting - Sourcing - Headhunting - Interviewing - Leadership - Management - Mentoring - Training - Marketing - Advertising - Sales - New Business Development - Strategic Partnerships - Relationship Building - Social Networking - Process Improvement - Project Management - Human Resources -Tags: sourcing, recruiting, recruiter, talent, sourcer, research, branding, staffing, boolean, search, researcher, messaging, zapInfo, Hyrell, SAP Success Factors, Taleo","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"Titus Talent Strategies","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/titus-talent-strategies"},{"company":"Kastle Systems","company_id":"kastle-systems","location":"Greater Chicago Area","positions":[{"description":"Representing the leader in managed security options. Kastle sets the standard for the design, installation, operation and remote management of building and office security systems. Kastle is the only company that operates and manages security and video systems for its clients offsite, around-the-clock in two fully resilient and redundant Operations Centers. Kastle successfully protects more than 2,000 properties with over 37,000 tenant spaces, totaling 400 million square feet of office space nationwide and internationally. Kastle Systems provides a comprehensive set of integrated managed security services so that you have a single, accountable partner for all of your security needs. We believe that providing you a complete security management solution not only makes it more convenient but also ensures that the job is thorough and well done.Establishes productive, professional relationships with key personnel in assigned customer accounts. Leads solution development efforts that best address customer needs. Forecast and track key account metrics. Up sell and cross sell based on customer\'s needs and interests. Handle day to day issues that customers may need assistance with.","duration":"Nov 2015 May 2016 7 months","duration_short":"7 months","end_date":"May 2016","start_date":"Nov 2015","subtitle":"Kastle Systems","title":"Client Services Account Manager"}],"url":"https://www.linkedin.com/company/kastle-systems"},{"company":"FireKing Security Group","company_id":null,"location":"","positions":[{"description":"Consistently worked diligently with our corporate clients on maintaining service agreements and outstanding service standards. Assisted in providing security options to many large retail clients. Everyday works with clients to offer service options and security solutions for their businesses. Manage daily account operations including service spreadsheets, solutions, client care and follow-up.Trained 19 employees within the service dept. Coached employees to handle customer service calls proactively while making sales. Worked with team members to meet and exceed goals through motivational training. Listened to team members calls to make sure standards are being met and exceeded. Developed cold calling options and flyer campaigns. Designed personalized spreadsheets showing current clients return on investment monthly, quarterly and annually. Set-up, ran and managed past trade shows including the break-down and organization of everything. Attended sales, service, account management and seminars with colleagues and company executives. Headed up retrofit programs from armored car to electronic keypad change overs. This includes managing a 10 person technical crew out in the field as well as fellow co-workers. Continues to set an in house example of being able to wear 10 hats at once while maintaining streamlined sales and knowing the safe options inside and out.One of the top sales people within the company achieving over $1 million dollar in sales several consecutive years. Consistently maintained the highest average per call throughout the company for our inside sales team.","duration":"Sep 2005 Jul 2015 9 years 11 months","duration_short":"9 years 11 months","end_date":"Jul 2015","start_date":"Sep 2005","subtitle":"FireKing Security Group","title":"Inside Sales Account Manager"}],"url":""},{"company":"Tastefully Simple","company_id":"tastefully-simple","location":"","positions":[{"description":"Independent Sales Consultant of easy to prepare gourmet foods. Offered gift boxes, home parties and job opportunities.","duration":"Nov 2002 Feb 2012 9 years 4 months","duration_short":"9 years 4 months","end_date":"Feb 2012","start_date":"Nov 2002","subtitle":"Tastefully Simple","title":"Independent Consultant"}],"url":"https://www.linkedin.com/company/tastefully-simple"},{"company":"Lamb Little","company_id":null,"location":"","positions":[{"description":"Marketed, managed & invoiced commercial clients. Many clients had policies in excessive of $1,000,000. Worked on Commercial clients, BOPS, Fidiciary Clients and misc. lines of insurance.","duration":"Oct 2004 Aug 2005 11 months","duration_short":"11 months","end_date":"Aug 2005","start_date":"Oct 2004","subtitle":"Lamb Little","title":"Account Manager"}],"url":""},{"company":"BNG Management","company_id":null,"location":"","positions":[{"description":"Reworked and managed all the property insurance for their properties plus reviewed health insurance for their employees. Main contact for all insurance issues onsite and offsite. Successfully blanketed all their property insurance and saved the company thousands of dollars.","duration":"Jan 2004 Sep 2004 9 months","duration_short":"9 months","end_date":"Sep 2004","start_date":"Jan 2004","subtitle":"BNG Management","title":"Insurance Coordinator"}],"url":""},{"company":"Thilman & Filippini / HRH","company_id":null,"location":"","positions":[{"description":"Handled large commercial clients insurance. Consistently marketed, managed and proposed new policies to these clients. Clients were in excess of $1mm. Met with insurance brokers and reps. consistently and provided the customer service my customers expected.","duration":"Jan 1999 Jan 2004 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2004","start_date":"Jan 1999","subtitle":"Thilman & Filippini / HRH","title":"Account Manager"}],"url":""},{"company":"The Horton Group","company_id":"the-horton-group","location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"The Horton Group","title":"Asst. Account Manager"}],"url":"https://www.linkedin.com/company/the-horton-group"},{"company":"Farmers Insurance","company_id":"farmers-insurance","location":"","positions":[{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Farmers Insurance","title":"Subrogation Analyst"}],"url":"https://www.linkedin.com/company/farmers-insurance"}]', '["“I had the pleasure working with Susan on several projects with Titus Talent\'s clients. She came in similar to me with out any recruiting experience but quickly caught on to being well versed in specific industries like manufacturing and construction. He tenacity, flexibility, and overall ability to take on a new project helped us gain credibility quickly with new partners. You can count on Susan to get it done!”","“Susan was one of the first persons I had contact with within her company. She provided and continues to provide excellent leadership, professional and customer skills that any company would be honored to have. Thank you Susan for all your continued support, to help our company grow with yours.”"]'] User: ['John Germano', 'A highly motivated and skilled professional that pays extreme attention to detail. Have experience working in a team environment that requires coordination across departmental and geographic boundaries.', 'Program Manager - WI at AHEAD', 'AHEAD', '[{"company":"AHEAD","company_id":"ahead_2","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Feb 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Feb 2019","subtitle":"AHEAD","title":"Program Manager - WI"},{"description":"","duration":"Nov 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Nov 2017","subtitle":"AHEAD","title":"Program Manager / Client Success Manager"},{"description":"","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"AHEAD","title":"Senior Project Manager"},{"description":"AHEAD helps clients move to an optimized IT service delivery model by accelerating their transformation from a builder of components to a broker of services. With our deep expertise in today’s compelling technologies, we ensure clients can keep pace with business demands.","duration":"Nov 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Nov 2014","subtitle":"AHEAD","title":"Project Manager"}],"url":"https://www.linkedin.com/company/ahead_2"},{"company":"VCPI","company_id":"vcpi","location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Mar 2014 Oct 2014 8 months","duration_short":"8 months","end_date":"Oct 2014","start_date":"Mar 2014","subtitle":"VCPI","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/vcpi"},{"company":"Superior Support Resources","company_id":"superior-support-resources","location":"Brookfield, WI","positions":[{"description":"Superior Support Resources (SSR) is a great company with experience of IT service and support since 1995. We have the engineering credentials to support our +250 clientele in SE Wisconsin. We pride ourselves with the ethics to be a true partner in IT services that our clients deserve.• Outside sales professional for IT consulting services. Generate new business through client references and cold call.• Primary point of contact (account manager) for existing relationships.• Work with client to identify and guide in process of budget planning and project proposals.","duration":"May 2013 Mar 2014 11 months","duration_short":"11 months","end_date":"Mar 2014","start_date":"May 2013","subtitle":"Superior Support Resources","title":"Account Executive"}],"url":"https://www.linkedin.com/company/superior-support-resources"},{"company":"VCPI","company_id":"vcpi","location":null,"positions":[{"description":"• Provide consulting expertise for technical engagements for current and prospective clients.• Client facing role for providing technology architecture, strategy, and tactical technology-focused initiatives.• Responsible for conducting on site technology assessments of post-acute health care organizations, including on-site discovery of IT infrastructure, applications, and processes; comparing client current state to industry best practices; identification of opportunities to improve IT service and reduce IT costs; and conducting IT staff reviews","duration":"Aug 2011 May 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2013","start_date":"Aug 2011","subtitle":"VCPI","title":"Technical Consultant"},{"description":"• Responsible for the overall technical coordination for new client implementations.• Plan and coordinate infrastructure site assessments• Work closely with all departmental groups on the planning and successful implementation of various internal and external projects.• Manage field engineers during new client implementations.• Single point of contact for project and implementation escalations. Drive resolution of issues by maintaining the ownership of communication to executive management teams","duration":"Dec 2007 Aug 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2011","start_date":"Dec 2007","subtitle":"VCPI","title":"Technical Project Coordinator – Program Management Office"},{"description":"• Responsible for working closely with all clients to identify and resolve issues as they arise and to support their system requirements. Also serve as a point of escalation to all levels of the Service Desk.• Administration of Active Directory user accounts and network permissions. • Diagnose and resolve network connectivity issues through Cisco routers and 3com hubs.• Manage detail call logging in Remedy (call tracking system).• Deal heavily with Citrix Metaframe and Citrix Web Interface.• Create and maintain standard desktop images.• Travel to new facilities to install and configure network infrastructure, as well as setup and configuration of end-user machines. • Develop new Standard Operating Procedures and Knowledgebase documentation for faster call resolution.","duration":"Mar 2005 Dec 2007 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2007","start_date":"Mar 2005","subtitle":"VCPI","title":"Technical Support Analyst III – Field Services"}],"url":"https://www.linkedin.com/company/vcpi"},{"company":"USBank","company_id":"us-bank","location":"","positions":[{"description":"• Tier two desktop support for approximately 600 users in Windows NT/2000/XP Local Area environment. Diagnose/Troubleshoot hardware/software issues.• Maintain 2 Novell servers and 50 Windows NT/2000/2003 servers.• Project planning and implementation. Various projects include:• Desktop rollout of nearly 400 machines. This project was intended to remove old and outdated equipment and replace with a standard machine and a standard PC build.• Creation and maintenance of several PC images used to standardize workstations.• Implementation of security changes within Novell environment. Modified users, groups, and login scripts in order to better enhance rights and security within our environment.• Responsible for building multiple NT/2000/2003 servers for various functions within Mutual Fund Services. Also responsible for creating and maintaining documentation for building standardized NT servers within our environment.• Setup and user administration of Citrix servers used by external and internal customers that require access to certain applications remotely, either via Internet or dial-up.• Design and implementation of a faxing solution for two business units within Mutual Funds Services.• Developed disaster recovery business resumption plan for Fund Services.• Documentation of nearly 40 applications that are used across the business line.","duration":"Mar 2000 Mar 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2005","start_date":"Mar 2000","subtitle":"USBank","title":"Network Technician – Distributed Technology Services"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["Eric Blevins “I have worked on several projects around the country that John was the lead of. John is a strong leader, detail oriented and very thorough. His always calm demeanor and problem solving skills were vital to the success of the projects we worked on. John would be a valuable asset to any company.”","Erin Zickus “I worked with John for 5 years and he has always demonstrated the highest level of professionalism and skills in his undertakings. I personally worked with him on many client on-boardings and he always demonstrated a great sense of personal responsibility for the success of the project while striving to make client satisfaction the ultimate goal. I enjoyed all the projects I worked on with John and would be happy to undertake any joint venture going forward, as I know John would strive to make it successful.”"]']### Assistant: The agent's job is to provide IT consulting services and generate new business through client references and cold calling, while today the user is reaching out to the agent because they need assistance with budget planning and project proposals for their existing relationship.
### Human: Agent: ['PJ Z.', 'Full stack developer with an emphasis on the back-end, middle-tier, and services. Over two decades of experience covering a range of languages from low level "close to the metal" languages such as C / C++ to modern JIT bytecode-compiled languages such as Java and C#. Experience working as a sole developer, cooperating on a large team of developers, and leading / managing a team of developers. A self-starter who enjoys working with a team. Experience as both a manager and an individual contributor.', 'Backend Engineer at balena', 'balena', '[{"company":"balena","company_id":"balenaio","industry":"Internet","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"balena","title":"Backend Engineer"}],"url":"https://www.linkedin.com/company/balenaio"},{"company":"X-Nerds","company_id":null,"location":"San Jose, CA & Vina Del Mar, Chile","positions":[{"description":"Directory of Engineering and Principal Engineer for a small software engineering startup located in Chile providing software engineering services in the Medical field, Finance, and Mining. Directory of Engineering and Principal Engineer for a small software engineering startup located in Chile providing software engineering services in the Medical field, Finance, and Mining.","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"X-Nerds","title":"Director of Engineering"}],"url":""},{"company":"Practice Fusion","company_id":"practice-fusion","location":"San Francisco Bay Area","positions":[{"description":"Senior Services Engineer on a six person product development team working on a large cloud based Electronic Health Records Management system. System manages hundreds of millions of health records for around forty thousand health care professionals. The application connects doctors and other medical professionals to services and tracks patient medical data. Senior Services Engineer on a six person product development team working on a large cloud based Electronic Health Records Management system. System manages hundreds of millions of health records for around forty thousand health care professionals. The application connects doctors and other medical professionals to services and tracks patient medical data.","duration":"Dec 2016 Oct 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2019","start_date":"Dec 2016","subtitle":"Practice Fusion","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/practice-fusion"},{"company":"Berkshire Hathaway Homestate Companies","company_id":"berkshire-hathaway-homestate-companies","location":"San Francisco Bay Area","positions":[{"description":"Part of a team of developers supporting a large and complex system for handling policies for the Workers Comp insurance business. System spans over 2k tables and around 5k stored procedures and functions in SQL Server. Processes interact with the system in C#, Delphi, C++, and scheduled SQL jobs. Responsibilities include writing back end processes to support business functions, as well as some front end work in MVC, HTML, Javascript, and other technologies. Part of a team of developers supporting a large and complex system for handling policies for the Workers Comp insurance business. System spans over 2k tables and around 5k stored procedures and functions in SQL Server. Processes interact with the system in C#, Delphi, C++, and scheduled SQL jobs. Responsibilities include writing back end processes to support business functions, as well as some front end work in MVC, HTML, Javascript, and other technologies.","duration":"May 2014 Dec 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2016","start_date":"May 2014","subtitle":"Berkshire Hathaway Homestate Companies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/berkshire-hathaway-homestate-companies"},{"company":"Xerox","company_id":"xerox","location":null,"positions":[{"description":"Senior engineering resource and manager of a five person team responsible for the development and maintenance of about 15 customer facing, web-based portals to a document storage system. Mentored new developers and analysts in the performance of their duties. Led integration with third party solutions, both COTS packages and proprietary customer systems. Key point of contact between business analysts, internal customers, and the development team.","duration":"Feb 2010 Mar 2014 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 2014","start_date":"Feb 2010","subtitle":"Xerox","title":"Senior Software Systems Engineer"},{"description":"Architect responsible for the design of various workflow products and management of development resources during implementation. Managed a team of about twenty with three team leads and three senior engineers, as well as various mid-level engineers. The team handled a modular system that formed the primary workflow backbone for the division. Products included the workflow control back end server system, the online file storage and retrieval system, data entry tools, quality tracking and reporting systems, and the scanning and imaging tools as well as various related client application component libraries.","duration":"Jan 2009 Jan 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2010","start_date":"Jan 2009","subtitle":"Xerox","title":"Software Architect"},{"description":"Developed workflow systems and tools for business units within Xerox. Workflow implementations involved both the creation and modification of server processes and the design and development of Windows and Web based client applications.","duration":"Aug 2002 Dec 2008 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2008","start_date":"Aug 2002","subtitle":"Xerox","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/xerox"},{"company":"Lexmark","company_id":"lexmark","location":"Lexington, Kentucky Area","positions":[{"description":"Part of a team of programmers developing and maintaining the principal installer application for business grade printer drivers as well as various utilities. Part of a team of programmers developing and maintaining the principal installer application for business grade printer drivers as well as various utilities.","duration":"Feb 2000 Oct 2001 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2001","start_date":"Feb 2000","subtitle":"Lexmark","title":"Developer"}],"url":"https://www.linkedin.com/company/lexmark"},{"company":"Fidelity National Credit Services","company_id":null,"location":"Lexington, Kentucky Area","positions":[{"description":"Worked in a team developing a client application for doing credit research. Functioned as the principal designer and programmer for the core Win32 client as well as the principal programmer for the X12 data transaction processes. Worked in a team developing a client application for doing credit research. Functioned as the principal designer and programmer for the core Win32 client as well as the principal programmer for the X12 data transaction processes.","duration":"Aug 1998 Feb 2000 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2000","start_date":"Aug 1998","subtitle":"Fidelity National Credit Services","title":"Programmer"}],"url":""},{"company":"Pixel Translations","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Served as a technical resource to application developers to assist them in integrating Pixel scanning and imaging technology into applications. Included debugging customer code, developing sample applications that demonstrated toolkit functionality, writing code that could be integrated by customers, debugging drivers and toolkit API functions, and fixing toolkit and driver bugs. Served as a technical resource to application developers to assist them in integrating Pixel scanning and imaging technology into applications. Included debugging customer code, developing sample applications that demonstrated toolkit functionality, writing code that could be integrated by customers, debugging drivers and toolkit API functions, and fixing toolkit and driver bugs.","duration":"Apr 1996 Jul 1998 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 1998","start_date":"Apr 1996","subtitle":"Pixel Translations","title":"Integration Engineer"}],"url":""},{"company":"CTA","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Taught a network administration class with an introduction to networking principles. Taught a network administration class with an introduction to networking principles.","duration":"Dec 1994 Apr 1996 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 1996","start_date":"Dec 1994","subtitle":"CTA","title":"Instructor"}],"url":""}]', '["Paul Keister “PJ is a reliable engineer with a great attitude. He impressed me with his open minded attitude and curiosity about technology and business drivers. He truly cares about his teammates and wants the team to succeed together.”","Robert Sieber “I managed Paul directly for many years. He was my lead software engineer/architect for major products within the Xerox organization used by some of the largest companies in the world. He was responsible for just about everything and was my \\"go to\\" for any issues. He worked on issues relating from core system architecture to direct client issues including full stack architecture changes to meet customer requirements. He is a team mentor, manager and leader who strives to be the best in his field. I would recommend him to any prospect employer, he is a valuable asset and great to work with.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide technical expertise and support, and today, the agent is reaching out to the user because they need the user's assistance in analyzing data for a government project.
### Human: Agent: ['Ian Gardiner', '• Senior-level marketing strategist and fundraiser with more than 15 years of experience in agency, corporate, and nonprofit sectors. • Expertise in digital marketing and communications, donor and member acquisition, digital advertising, creative direction, and data analytics.', 'Cause Marketer', 'Media Cause', '[{"company":"Media Cause","company_id":"media-cause","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"May 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"May 2020","subtitle":"Media Cause","title":"Sr. Director of Marketing Services"},{"description":"","duration":"Aug 2017 Aug 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2020","start_date":"Aug 2017","subtitle":"Media Cause","title":"Account Director"},{"description":"","duration":"Aug 2015 Jul 2017 2 years","duration_short":"2 years","end_date":"Jul 2017","start_date":"Aug 2015","subtitle":"Media Cause","title":"Senior Account Strategist"}],"url":"https://www.linkedin.com/company/media-cause"},{"company":"Boys & Girls Clubs of San Francisco","company_id":"boys-&-girls-clubs-of-san-francisco","location":"San Francisco Bay Area","positions":[{"description":"As the first-ever Digital Strategist at the ten-clubhouse, citywide organization, I built a digital marketing and fundraising program from the ground up.• Envisioned and implemented a comprehensive strategy that grew online donors by 12 percent.• Established and directed seasonal online campaigns that generated new supporters and revenue.• Led a project to redesign and modernize the website with a donor-driven approach.• Trained citywide staff on digital marketing best practices and instituted a 15-person committee of content creators, building capacity across the organization.","duration":"Aug 2012 Jul 2015 3 years","duration_short":"3 years","end_date":"Jul 2015","start_date":"Aug 2012","subtitle":"Boys & Girls Clubs of San Francisco","title":"Digital Strategist"}],"url":"https://www.linkedin.com/company/boys-&-girls-clubs-of-san-francisco"},{"company":"National People\'s Action","company_id":null,"location":"Chicago, IL","positions":[{"description":"• Created an online communications strategy that grew the supporter base by 300% (from 15,000 to 45,000 supporters) within a year.• Initiated and managed a network of online community organizers representing 25 nonprofits.• Led a website redesign process, including surveying stakeholders, developing a project budget and timeline, managing contractors, and synthesizing 10+ years of legacy content.Prior positions:• Multimedia Specialist (April 2008 – January 2012)• Housing Counselor (January 2007 – April 2008)","duration":"Jan 2007 Aug 2012 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2012","start_date":"Jan 2007","subtitle":"National People\'s Action","title":"Director of Online Communications"}],"url":""},{"company":"Change.org","company_id":"change-org","location":"San Francisco Bay Area","positions":[{"description":"• Developed a campaign strategy and communications plan to mobilize homeowners to fight big banks.• Trained activists on petition strategy, messaging best practices, and community engagement. • Developed a campaign strategy and communications plan to mobilize homeowners to fight big banks.• Trained activists on petition strategy, messaging best practices, and community engagement.","duration":"Aug 2011 Jun 2012 11 months","duration_short":"11 months","end_date":"Jun 2012","start_date":"Aug 2011","subtitle":"Change.org","title":"Campaign Writer"}],"url":"https://www.linkedin.com/company/change-org"},{"company":"Media Process Group","company_id":null,"location":"","positions":[{"description":"• Lead first round of trailer edits for Radical Disciple, a documentary film that received 3 stars from Roger Ebert (http://bit.ly/pfleger). • Identified and obtained historical images and video from cultural heritage and research institutions.• Served as the third cameraperson (DV cam) for an episode of Oprah Winfrey\'s television show How to Look Good Naked. • Lead first round of trailer edits for Radical Disciple, a documentary film that received 3 stars from Roger Ebert (http://bit.ly/pfleger). • Identified and obtained historical images and video from cultural heritage and research institutions.• Served as the third cameraperson (DV cam) for an episode of Oprah Winfrey\'s television show How to Look Good Naked.","duration":"Mar 2008 Jan 2009 11 months","duration_short":"11 months","end_date":"Jan 2009","start_date":"Mar 2008","subtitle":"Media Process Group","title":"Assistant Editor and Researcher"}],"url":""},{"company":"Sargent Shriver National Center on Poverty Law","company_id":"shrivercenter","location":"","positions":[{"description":"• Managed e-newsletter communications (content creation, HTML code development, and email performance analysis) for the nation’s leading advocate for people living in poverty.• Produced a funder video, brochure, and presentation deck for a financial empowerment initiative.• Designed and co-edited a 44-page reference guide for developing community-corporate partnerships. • Managed e-newsletter communications (content creation, HTML code development, and email performance analysis) for the nation’s leading advocate for people living in poverty.• Produced a funder video, brochure, and presentation deck for a financial empowerment initiative.• Designed and co-edited a 44-page reference guide for developing community-corporate partnerships.","duration":"Sep 2005 Sep 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2006","start_date":"Sep 2005","subtitle":"Sargent Shriver National Center on Poverty Law","title":"Americorps* VISTA Training and Development Coordinator"}],"url":"https://www.linkedin.com/company/shrivercenter"},{"company":"Paintbrush Diplomacy","company_id":null,"location":"Menlo Park, CA","positions":[{"description":"• Conceived of and launched University Diplomat program, which paired university students with young artists living in foreign countries.• Fostered partnerships between three universities and 15 middle and elementary schools, resulting in the exchange of art and letters among 500 children. • Conceived of and launched University Diplomat program, which paired university students with young artists living in foreign countries.• Fostered partnerships between three universities and 15 middle and elementary schools, resulting in the exchange of art and letters among 500 children.","duration":"Jun 2003 Jun 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2005","start_date":"Jun 2003","subtitle":"Paintbrush Diplomacy","title":"University Program Coordinator"}],"url":""},{"company":"Santa Clara University","company_id":"santa-clara-university","location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Santa Clara University","title":"Lead Proctor"}],"url":"https://www.linkedin.com/company/santa-clara-university"}]', '["Katelyn Baughan “I recently partnered with Ian on a project and he is truly a pleasure to work with. He\'s positive, extremely knowledgeable, and organized, which makes it easy to get the job done. Everyone needs an \\"Ian\\" on their team. ”","Rianne Olde Keizer “I worked closely with Ian for 2.5 years on several accounts that he managed. It was a pleasure to work with him, he was always very supportive, gave great constructive feedback on my work, had many creative ideas and a good eye for detail. I admire Ian\'s client management style and his strategic insight, and our clients were always very positive about him as well. I highly recommend Ian.”"]'] User: ['Kate Weaver', 'Bringing daring goals, distinctive perspectives, innovative practices, and talented results to enhance and support an organization’s goals and mission.', 'Philanthropy Consultant at Katherine S. Weaver Consulting', 'Katherine S. Weaver Consulting', '[{"company":"Katherine S. Weaver Consulting","company_id":null,"location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Katherine S. Weaver Consulting","title":"Philanthropy Consultant"}],"url":""},{"company":"United Way of Greater Greensboro","company_id":"united-way-of-greater-greensboro","location":"Greensboro, NC","positions":[{"description":"Directed the award winning Alexis de Tocqueville Society campaign to raise over $2,300,000 for the health and human services of Greater Greensboro by developing relationships, coordinating donor engagement groups and empowering a body of distinguished volunteers and staff. Directed the award winning Alexis de Tocqueville Society campaign to raise over $2,300,000 for the health and human services of Greater Greensboro by developing relationships, coordinating donor engagement groups and empowering a body of distinguished volunteers and staff.","duration":"Aug 2005 Mar 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2010","start_date":"Aug 2005","subtitle":"United Way of Greater Greensboro","title":"Vice President Leadership Giving"}],"url":"https://www.linkedin.com/company/united-way-of-greater-greensboro"},{"company":"VIF International Education","company_id":"participatelearning","location":"Chapel Hill, NC","positions":[{"description":"Managed the growth and development of the Alumni Program of 1,900 members to assist with the successful recruitment of teachers and marketing of VIF in all targeted recruitment countries. Cultivated relationships with 100 Alumni leaders located in 20 countries. Managed the growth and development of the Alumni Program of 1,900 members to assist with the successful recruitment of teachers and marketing of VIF in all targeted recruitment countries. Cultivated relationships with 100 Alumni leaders located in 20 countries.","duration":"Sep 2003 Aug 2005 2 years","duration_short":"2 years","end_date":"Aug 2005","start_date":"Sep 2003","subtitle":"VIF International Education","title":"Alumni Program Coordinator"}],"url":"https://www.linkedin.com/company/participatelearning"},{"company":"ArtsGreensboro","company_id":"united-arts-council-of-greater-greensboro","location":"Greensboro, NC","positions":[{"description":"Directed United Arts Fund annual campaign to raise over $1,100,000 for the arts by partnering with a body of 300 talented volunteers in fundraising, events and grants programs. Directed United Arts Fund annual campaign to raise over $1,100,000 for the arts by partnering with a body of 300 talented volunteers in fundraising, events and grants programs.","duration":"Jun 2000 Sep 2003 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 2003","start_date":"Jun 2000","subtitle":"ArtsGreensboro","title":"Development Officer"}],"url":"https://www.linkedin.com/company/united-arts-council-of-greater-greensboro"}]', '["Jennifer Gore “Kate Weaver is an exceptionally sharp, strategic thinker who is also well grounded in this community. This combination makes her a thoughtful, knowledgeable thought partner, planner and doer. She has been instrumental in targeting the needs of our agency and putting forth plans to help us achieve objectives for fundraising, but also the careful stewardship of our donors. We may not be her best students, but she remains patient! I can highly recommend her to anyone who needs assistance with strategy and fundraising oversight.”","Derrick Sides “Kate is a powerhouse of knowledge, insight, and expertise. She asks excellent questions. Her personable and perceptive nature sets her apart in her ability to distill out unforeseen opportunities for growth. Kate\'s recommendations are practical, actionable, and for our organization immediately began to yield tangible results. I wholeheartedly recommend working with Kate if you are looking to define a path to take your organization to the next level. ”"]']### Assistant: The agent's job is to provide strategic fundraising oversight and assistance with strategy, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a fundraising campaign for a nonprofit organization.
### Human: Agent: ['Nadim Constantine', '• IP Development Engineer with 20 years experience in IP core routing, MPLS VPN services, IP multicasting, IP class-of-service, and Layer 2 technologies (Frame-Relay, ATM, and Ethernet services). • Working knowledge of Cisco IOS and Juniper JunOS Command Line interfaces.• In-depth knowledge of a number of Cisco core platforms (Cisco 12400, 10000, 7600, and 7500 router series) as well as a number of Cisco customer edge platforms (Cisco 7300, 7200, 3900, 2900, and 1900 router series). • Working knowledge of a number of Cisco Ethernet switching platforms including the Catalyst 6500, 4500, 3750, and 3560 series. • Working knowledge of the Juniper M320 and MX960 core routers.• In-depth knowledge of a number of IP routing protocols (OSPF, IS-IS, EIGRP, and BGP), signaling protocols (LDP, RSVP, PIM, MSDP, and BFD), and Ethernet switching technologies (VTP, STP, EtherChannels, VLAN trunking, Q-in-Q VLAN stacking).• Working knowledge of the Ciena Corporation CI CoreDirector SONET/SDH ADM and Multiwave Metro DWDM multiplexer.', 'Senior Network Engineer at University of Southern California', 'USC University Hospital', '[{"company":"USC University Hospital","company_id":"usc-university-hospital","industry":"Hospital & Health Care","location":"Los Angeles, CA","positions":[{"description":"","duration":"Oct 2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Oct 2012","subtitle":"USC University Hospital","title":"Senior Network Engineer"}],"url":"https://www.linkedin.com/company/usc-university-hospital"},{"company":"BT Global Services","company_id":"bt","location":"El Segundo, CA","positions":[{"description":"• Designed network architecture for the BT Global Services MPLS VPN network and provided detailed technical configuration for the Operations team. • Provided training and design documentation (configuration, installation, operation, and maintenance documentation) to the BT customer provisioning team.• Designed, tested, and documented the Layer 2 Pseudowire Emulation Transport solution (ATM cell-relay, ATM AAL5, Frame-Relay, and Ethernet VLAN PWE Pseudowire Emulation over MPLS) for the BT MPLS network. • Designed, tested, and documented the hardware and software configurations of the BT MPLS Juniper M320 P core routers and the Juniper MX960 High-Speed Edge routers. • Designed, tested, and documented the BT Multicast VPN service on the Juniper MX960 High-Speed Edge routers. • Designed, tested, and documented the BT MPLS 6VPE solution (IPv6 services for MPLS VPN customers) for the 7200VXR and 10k PE Edge routers as well as the M320 ASBR interconnect gateway routers. • Designed, tested, and documented the 10GigE backbone trunking solution for the BT MPLS Juniper M320 and Cisco 12410 P core routers.• Designed and documented the Infonet Mobility service (legacy PSTN and ISDN dial access customers) migration from the Infonet MPLS VPN network to the BT MPLS network.","duration":"Mar 2005 Aug 2012 7 years 6 months","duration_short":"7 years 6 months","end_date":"Aug 2012","start_date":"Mar 2005","subtitle":"BT Global Services","title":"Specialist, IP Development Engineer"}],"url":"https://www.linkedin.com/company/bt"},{"company":"Infonet","company_id":"infonet","location":"El Segundo, CA","positions":[{"description":"• Designed network architecture for the Infonet MPLS VPN network and provided support in its configuration, management and implementation. • Developed long-term strategies and capacity planning for meeting future network hardware and software needs for the Infonet Global ATM and Frame-Relay networks.• Managed medium to large scale projects affecting the global Infonet MPLS VPN network as well as the Infonet ATM backbone. • Designed, tested, and documented the MPLS VPN service configuration for the Infonet 7613, 7513, and 7206VXR Edge routers.• Designed, tested, and documented the Ethernet and xDSL customer access solution into the Infonet MPLS VPN network.• Designed, tested, and documented the hardware and software configurations of the Fore Systems/Marconi/Ericsson TNX and ASX ATM switching platforms for the Infonet ATM backbone. • Designed, tested, and documented the configuration of the FRATM FRF.8 interworking gateways for the Infonet Nortel Passport 7480 switches.• Designed, tested, and documented the ATM IMA access solution (used for nxT1/E1 ATM customer access) and CES services (used for T1/E1 circuit emulation services over ATM) for the Infonet Fore Systems/Marconi/Ericsson TNX-1100 ATM switches.","duration":"Oct 1992 Feb 2005 12 years 5 months","duration_short":"12 years 5 months","end_date":"Feb 2005","start_date":"Oct 1992","subtitle":"Infonet","title":"Senior Systems Engineer"}],"url":"https://www.linkedin.com/company/infonet"}]', '["King L. Har “Nadim is an extremely technical and professional individual who knew the intricate details to the most complex networks. I had the pleasure to work with him across different roles throughout the years and would highly recommend him to anyone.”","David Luo “Nadim has very deep knowledge and very rich experience in networking technologies and products. He is very good at large carrier network design and troubleshooting. He is a very nice person and everyone likes working with him. He is very diligent and responsible. I strongly recommend him for any endeavors he may pursue.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide technical support for network infrastructure. Today, the agent is reaching out to the user because they need to schedule a consultation to discuss upgrading the network infrastructure at Advanced Dental.
### Human: Agent: ['Prashant Singh', 'singhp99@hotmail.com Self motivated, collaborative, and strategic Senior Client Manager with experience presenting and selling SaaS solutions to executive level decision makers and business users. Proven ability to manage multiple competing projects simultaneously and wear many hats in a fast-paced, team oriented, entrepreneurial environment.', 'Director of Account Management at Modern Campus', 'Modern Campus', '[{"company":"Modern Campus","company_id":"moderncampus","industry":"Higher Education","location":"Camarillo, California, United States","positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Modern Campus","title":"Director of Account Management"}],"url":"https://www.linkedin.com/company/moderncampus"},{"company":"OmniUpdate (Now Modern Campus)","company_id":"omniupdate-inc-","location":"Camarillo, California, United States","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Mar 2019","subtitle":"OmniUpdate (Now Modern Campus)","title":"Senior Account Director & Team Lead"}],"url":"https://www.linkedin.com/company/omniupdate-inc-"},{"company":"Campus Management Corp.","company_id":"campus-management-corp","location":"Cincinnati, OH","positions":[{"description":"","duration":"Oct 2017 Mar 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2019","start_date":"Oct 2017","subtitle":"Campus Management Corp.","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/campus-management-corp"},{"company":"Hobsons","company_id":"hobsons","location":null,"positions":[{"description":"Primary liaison between client and Hobsons for all sales activity with clients and partner institutions from initial communication to contract signing. Manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFP/RFI response, negotiating and contract signing.","duration":"May 2006 Oct 2017 11 years 6 months","duration_short":"11 years 6 months","end_date":"Oct 2017","start_date":"May 2006","subtitle":"Hobsons","title":"Senior Account Manager"},{"description":"In this player/coach role I managed my own territory and clients but also supported my peer Account Managers in a Team Lead capacity","duration":"Oct 2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"Oct 2015","subtitle":"Hobsons","title":"Team Lead - Account Management"}],"url":"https://www.linkedin.com/company/hobsons"},{"company":"Atomic Dog Publishing","company_id":"atomic-dog-publishing","location":"","positions":[{"description":"Responsible for sales, account management, and educating prospective clients in a fast-paced, entrepreneurial environment. Responsible for sales, account management, and educating prospective clients in a fast-paced, entrepreneurial environment.","duration":"May 2001 May 2006 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2006","start_date":"May 2001","subtitle":"Atomic Dog Publishing","title":"Sales Consultant"}],"url":"https://www.linkedin.com/company/atomic-dog-publishing"}]', '["Beth Schnettler “Prashant has been my representative for Hobson\'s to help implement and solve issues using the educational software ApplyYourself. Prashant is knowledgeable and helpful in suggesting, helping to implement and resolving issues as well as keeping his clients informed of new products to consider. He is also aware his client\'s budget challenges.”","ToAnh Nguyen Crutchfield “Prashant is a consummate professional who is respected and well-liked by his peers and trusted by his clients. He is collaborative, strategic, and a team player. He is knowledgeable about enrollment management and related technologies. I was always impressed by his integrity, passion, and dedication to his job. It was a pleasure working with Prashant while I was at Hobsons.”"]'] User: ["Michael O'Neill", 'IT manager with over 20 years of experience of managing technology and projects', 'IT Manager at The Aerospace Corporation', 'The Aerospace Corporation', '[{"company":"The Aerospace Corporation","company_id":"the-aerospace-corporation","industry":"Defense and Space Manufacturing","location":"El Segundo, California","positions":[{"description":"","duration":"Oct 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Oct 2019","subtitle":"The Aerospace Corporation","title":"Information Technology Manager"}],"url":"https://www.linkedin.com/company/the-aerospace-corporation"},{"company":"Good Mojo","company_id":"good-mojo","location":null,"positions":[{"description":"Apple and related technologies technical consultant/sysadmin for SMB in New Orleans and Los Angeles","duration":"Sep 2008 Oct 2019 11 years 2 months","duration_short":"11 years 2 months","end_date":"Oct 2019","start_date":"Sep 2008","subtitle":"Good Mojo","title":"Apple Computer Systems Administrator - consultant"},{"description":"Consultant for business, education and non-profit with mostly Apple Mac computers and iOS devices (iPhone, iPad, Apple Watch). Apple macOS server, Jamf Pro, Jamf Now Mac & iOS management. Our typical client has 5-50 Macs or other Apple devices and operates in the New Orleans area.","duration":"Jul 2008 Oct 2019 11 years 4 months","duration_short":"11 years 4 months","end_date":"Oct 2019","start_date":"Jul 2008","subtitle":"Good Mojo","title":"Apple Computer Tech Support Consultant"}],"url":"https://www.linkedin.com/company/good-mojo"},{"company":"GoGreenNola.org","company_id":null,"location":"","positions":[{"description":"-GoGreenNola.org, THE resource for sustainable, responsible living in post-Katrina New Orleans is a social enterprise providing information and communication resources for residents, non-profits and socially responsible businesses.-Connect the site manager to city officials, non-profits and promotional partners alongside serving as an adviser. -Press relations -GoGreenNola.org, THE resource for sustainable, responsible living in post-Katrina New Orleans is a social enterprise providing information and communication resources for residents, non-profits and socially responsible businesses.-Connect the site manager to city officials, non-profits and promotional partners alongside serving as an adviser. -Press relations","duration":"Oct 2007 Oct 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2010","start_date":"Oct 2007","subtitle":"GoGreenNola.org","title":"Ambassador/Advisor"}],"url":""},{"company":"Carrollton Technology Partners","company_id":null,"location":"","positions":[{"description":"Sales/Account Management: Oversight of web applications, intra/extranets. IT services, and VAR licensing relationships. Selected Contributions:• Account Management – Implemented systems to maximize client potential and support technician efficiency that performed beyond projection, growing primary accounts over 30% in year one with sustained increase in annual per account revenue, client satisfaction and reduced operational downtime• Client CTO – Management of annual budgets, proposals, long term strategies, security reviews, user manuals and all other aspects of IT for clients in various fields encompassing retail, law, dental/medical and architecture.• Technology – Managed Windows, Citrix, Mac OS X, POS systems, server/client networks with hundreds of modern business applications including MS Office, Exchange, Adobe creative, CMS, web marketing, security and support• Sales – In first 6 months, TRIPLED revenue from primary client, developing a $25k/yr service account into a sustained $75k/yr management account.• Workflow Analysis – Applied internally for prioritization and streamlining workflow and externally on accounts that purchased custom developed intranet solutions for their processes. These systems reduce paper waste, daily task time, and communication errors while maximizing internal communication and account development.• Web site, intra/extranet, database sales• Developed company marketing slogans and promotional campaigns","duration":"Aug 2006 Jul 2008 2 years","duration_short":"2 years","end_date":"Jul 2008","start_date":"Aug 2006","subtitle":"Carrollton Technology Partners","title":"Director of Sales"}],"url":""},{"company":"Hasbro","company_id":"hasbro","location":"","positions":[{"description":"Identified and licensed popular music for HitClips & VideoNow, the two most successful toy music products in history. Oversaw all artwork selection, editing and approval processes. Managed legal and publishing clearance teams. International liaison between US based record labels and Hasbro International. Coordinated package artwork design and manufacture in ChinaSelected Contributions:• Proven Market Awareness – During tenure, Hasbro sold over $100M in HitClips worldwide• Hot Music – Licensed AAA pop music: Britney Spears, Madonna, Destiny’s Child, Kelly Clarkson, Usher, Pink, and many more including classic catalog titles from artists such as: James Brown, Elvis, Jackson 5 and The Supremes. On average, over 35 songs cleared annually.• Relationships – Established relationships with Marketing and Licensing at Universal, Warner, Sony, BMG, EMI Capital, EMI Music Publishing, Warner/Chappel and many smaller labels & publishers.• Marketing – Coordinated TV Ad campaigns and promotions with major fast food chains and packaged goods partners. Campaigns included Britney Spears, Madonna, NSYNC, Hilary Duff, Avril Lavigne, Kelly Clarkson, Destiny’s Child and many more.• Asset Management: Coordinated all digital and physical media(art, music, video) between Hasbro U.S., Hasbro Far East(Hong Kong production), record labels, artist management, publishers, video editing facilities. Coordinated entire production/approval process between all parties above for packaging, music edits, toy design, copywriting and promotional materials.","duration":"Apr 2002 May 2005 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2005","start_date":"Apr 2002","subtitle":"Hasbro","title":"Music Licensing Manager"}],"url":"https://www.linkedin.com/company/hasbro"},{"company":"Capper Marketing","company_id":null,"location":"","positions":[{"description":"-Product Development, Marketing Services & Package Design-Licensing (Music, Movies & TV Properties)-Managed Web Site design and IT services for 10 employees-Multimedia production (Audio/Visual, graphic design and editing) -Marketing video production and presentation -Product Development, Marketing Services & Package Design-Licensing (Music, Movies & TV Properties)-Managed Web Site design and IT services for 10 employees-Multimedia production (Audio/Visual, graphic design and editing) -Marketing video production and presentation","duration":"Oct 1997 May 2002 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2002","start_date":"Oct 1997","subtitle":"Capper Marketing","title":"Marketing Manager/Asst. Marketing Manager/IT Manager"}],"url":""},{"company":"Intellicom","company_id":null,"location":"","positions":[{"description":"-Technology Service for Apple Macintosh IT clientele. Developed and supported over 75 SOHO & small corporate clients within 12 months.-Managed network integration for Mac/PC mixed environments such as design, print and architectural firms. -Technology Service for Apple Macintosh IT clientele. Developed and supported over 75 SOHO & small corporate clients within 12 months.-Managed network integration for Mac/PC mixed environments such as design, print and architectural firms.","duration":"May 1995 Oct 1997 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 1997","start_date":"May 1995","subtitle":"Intellicom","title":"Owner/Operator"}],"url":""}]', '["Mark Kovinsky “I worked with Mike during his stint as a music licensing manager for Hasbro. Mike was able to easily grasp the legal issues presented by the licenses that we were negotiating for Hasbro, and he was consistently able to troubleshoot and fix problems as they came up (without drama or headaches). His follow-through on all of the licensing matters was excellent, and his batting average in helping to close deals was very high. I strongly recommend Mike\'s services to anyone who is considering hiring him.”","Jon Fox “I worked with Michael on many high profile projects that required extremely tight deadlines with no room for error. Michael went the extra mile, working with the team to ensure that the projects were delivered on time and to the expectations of the client. His positive energy and motivation made him a real pleasure to work with.”"]']### Assistant: The agent's job is to present and sell SaaS solutions to executive level decision makers, and today, the agent is reaching out to the user, an IT manager, because they need to discuss a potential collaboration on implementing an innovative software solution for technology management in the aerospace industry.
### Human: Agent: ['Gadissa Terfa, PE, QMS-LA', '• Professional Engineer• Construction Engineer', 'Construction Engineer at U.S. Department of State', 'U.S. Department of State', '[{"company":"U.S. Department of State","company_id":"doscareers","industry":"International Affairs","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"U.S. Department of State","title":"Construction Engineer"},{"description":"","duration":"Aug 2020 Sep 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2021","start_date":"Aug 2020","subtitle":"U.S. Department of State","title":"Construction Engineer"},{"description":"","duration":"Jun 2017 Aug 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2020","start_date":"Jun 2017","subtitle":"U.S. Department of State","title":"Construction Engineer"},{"description":"","duration":"Jun 2014 Jun 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2017","start_date":"Jun 2014","subtitle":"U.S. Department of State","title":"Construction Engineer"}],"url":"https://www.linkedin.com/company/doscareers"},{"company":"Smithgroup","company_id":null,"location":"Washington DC","positions":[{"description":"• Existing building mechanical and plumbing system surveying• Identified existing system problems• Report writing for existing conditions of mechanical and plumbing systems• Recommendations to solve a problem• Produce bases of design for building HVAC systems• Heating and cooling load calculation• Ventilation air quantity calculation for new and existing buildings• Design of HVAC systems for existing and new buildings• Selection of HVAC systems• Duct and pipe size and layout• Preparation of construction documents• Coordination of design with architectures and/or other professionals• Specification editing and construction report preparation• Design of building pressurization for security• Project management for HVAC and plumbing projects• Preparation of design tools and design standards for the firm• Supervising junior Mechanical Engineers• Preparation of educational classes for junior Engineers and colleagues","duration":"Feb 2011 Jun 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2014","start_date":"Feb 2011","subtitle":"Smithgroup","title":"Mechanical Engineer"}],"url":""},{"company":"Global Engineering Solutions","company_id":"global-engineering-solutions","location":"","positions":[{"description":"","duration":"2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"2014","subtitle":"Global Engineering Solutions","title":"Mechanical Engineer"}],"url":"https://www.linkedin.com/company/global-engineering-solutions"},{"company":"EAC","company_id":null,"location":"Virginia USA","positions":[{"description":"• Preparing fee proposal for new projects• HVAC System Plant Design• Steam Generators System Design • Fire protection, smoke control, smoke purge, stairwell pressurization • Building load calculation, duct work and pipe system layout • Hydraulics (primary/secondary, variable primary)• Central plant HVAC survey and Design• Cooling towers, Condenser water system• Preliminary design and RFP document preparation• Specification editing• Building Ventilation and Exhaust system design• Lab and industrial ventilation• RFI and Submittals• Developed several applications using VBA and Excel to easy work flow in the office• Developed projects database using Microsoft Access","duration":"Jan 2007 Feb 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2011","start_date":"Jan 2007","subtitle":"EAC","title":"Mechanical Engineer"}],"url":""}]', '["Jody Gibson , AIA, NCARB “Gadissa is a dedicated mecanical engineer and a very creative out of the box problem solver. His ability to work in a team is outstanding. I would be delighted to work with him again and highly recommend him.”","Rob Tanner “Gadissa is a bright, talented, hvac design engineer who understands systems are evolving, and changing in a new world dynamic. And, a willingness to take on tasks from graphics to putting together marketing portfolios, he is an enthusiastic team player.”"]'] User: ['Jennifer D.', 'www.theamoraecompany.com', 'The Amorae Company', '716 Realty Group', '[{"company":"716 Realty Group","company_id":"716-realty-group","industry":"Real Estate","location":"Buffalo, New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"716 Realty Group","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/716-realty-group"},{"company":"The Amorae Company","company_id":null,"location":"Buffalo/Niagara, New York Area","positions":[{"description":"www.theamoraecompany.com www.theamoraecompany.com","duration":"Mar 2018 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"The Amorae Company","title":"Owner"}],"url":""},{"company":"HUNT Commercial Real Estate","company_id":"hunt-commercial-real-estate","location":"Buffalo, New York","positions":[{"description":"","duration":"Apr 2017 Nov 2021 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2021","start_date":"Apr 2017","subtitle":"HUNT Commercial Real Estate","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/hunt-commercial-real-estate"}]', '["George Hamberger “I have had the pleasure of knowing and working with Jennifer on a commercial real estate deal. She was always \\"in the game\\" and full of enthusiasm and very pleasant to interact with. George Hamberger, Hanna Commercial Real Estate ”","Steve Hunt “Jennifer combines unusual creative capacity with courageous initiative. She is unafraid to offer new technical approaches to marketing while also willing to make personal calls to both move transactions along and start new opportunities with people she doesn\'t know. She has a fresh exuberance to try new approaches while doing the dirty detail work that often is lost in the big picture. Her breadth of marketing talent and fearlessness will mean outstanding service to her customers.”"]']### Assistant: The agent's job is to work as a Construction Engineer at the U.S. Department of State, and today, the user is reaching out to the agent because they need assistance with a real estate development project in Buffalo, New York.
### Human: Agent: ['Greg Bennett', 'Dedicated, results-oriented leader in Real Estate Sales, Broker Owner, Sales Management, Consulting and Team Building. Able to identify, train and direct the best (Realtors) in the business. Proven motivator and excellent communicator in leading a diverse work group in tough economic conditions. Exceptional leader who recognizes the importance of team work to develop both individual and team strategies to grow revenues in a highly saturated and highly competitive marketplace. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential clientele. Demonstrated history of producing and conveying accurate property analysis reports maximizing transaction value for the client. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Proven leadership in crisis management: appointed by mayor of Sugar Land for Katrina evacuees housing placement, Interim Team Leader Keller Williams Realty Southwest, Led Team for U.S. Commerce Dept. Specialties: Sales/Marketing Strategy Property Sales/Management Team Building/Leadership Budget/Monitoring of P&L Quantitative problem solving Employee incentives/recognition programs Analytical - Creative Customer Development/Management Office Space Design - Optimization Strong Negotiator - Closer Technology Acquisition, Integration, Application Mentor, Trainer Equipment Acquisition, Financing and Disposition Consulting Dispute Resolution Project Troubleshooting AVA: Activity Vector Analysis profile 9344-8', 'Broker/Owner, Greg Bennett Fine Properties', 'Greg Bennett Fine Properties', '[{"company":"Greg Bennett Fine Properties","company_id":null,"location":"Southwest Houston","positions":[{"description":"Lean, nimble, and poised to grow. We seek self starting sales and service oriented professionals. Our value proposition offers potential superstars definitive strategic guidance to help them exceed their sales goals. We do not offer classroom type training, instead focus is on field training and one on one coaching. Candidates selection is based on personality traits, previous experience and need factors. Residential fully commissioned real estate sales common basic driver is desire to succeed, and success equates to more money for most. However, we find \\"Need\\" coupled with \\"Desire\\" is a more durable and sustainable catalyst leading to desired results. This is a tough business, not at all what the schools and those promoting multitudes of classes (for a fee) to train you will preach. Interestingly typical classroom training moves at a pace the masses can absorb. Superstars are typically too impatient and know they should be looking for the next lead...not instructions on how to get it! There is no mystery or magic formula for obtaining leads...it is simply placing yourself in front of as many potential clients as possible and asking for the order. Easier said than done! Success breeds Success is true. However it may also breed hubris. Enjoy the win but remember it is very temporary. There is no substitute for hard work. No better way to learn humility than have doors slammed in your face. If you come to our meetings don\'t expect a free lunch; expect results! Good selling and remember: always ask for the order: from the client and for the client!","duration":"Dec 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Dec 2014","subtitle":"Greg Bennett Fine Properties","title":"Broker Owner"}],"url":""},{"company":"Keller Williams Realty Southwest Houston","company_id":"keller-williams-realty-inc","location":"","positions":[{"description":"Greg has practiced Residential and Commercial Real Estate Sales, Leasing and Financing since 1989. His acumen and experience in the industry is wide and deep. Recently as the owner of a successful brokerage franchise in the mid-2000\'s, he identified, recruited and trained the best and the brightest new talent to the industry. In 2007, preparing for the downturn, he sold one franchise and merged operations with another successful RE/Max office. After obligations were met with the merger, Greg pursued new opportunities with another up and coming franchise; Keller Williams Realty Southwest. Impressed by KW\'s constant pursuit of leading edge training, unparalleled owner support and recruiting programs, he joined in June 2009 as Director of Expansion, Broker Associate, and later Interim Team Leader. Industry wide challenging economic times demanded a more watchful eye of each dollar spent. Now is the time stronger, proven organizations like Keller Williams will grow. We are the only organization of the top 10 U.S. Brokerages (revenue and agent count) expanding. (2009) The business model like no other, attracts new and seasoned real estate professionals. We provide the support, vision and values necessary in this demanding, competitive and ever changing environment. \\"Once we surpassed our recruiting and growth goals in 2012 it was time to focus on production and make some money!\\" Hanging up the recruiting and management hat this year, Greg propelled himself to the number one producing agent (non-team) 2013 and 2014 out of more than 250 real estate agents in this KW office. He was instrumental in bringing the Luxury Homes sales to this office as the first to join and implement the Keller Williams Luxury Homes Division. It took a lot of hard work, a consistent message and determination to succeed.","duration":"Jun 2009 Dec 2014 5 years 7 months","duration_short":"5 years 7 months","end_date":"Dec 2014","start_date":"Jun 2009","subtitle":"Keller Williams Realty Southwest Houston","title":"Broker Associate, Luxury Home Team Houston, Director of Expansion"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"RE/MAX Success","company_id":"re-max-success","location":"","positions":[{"description":"Owned and operated the fastest growing RE/MAX office in Fort Bend County (04-06) Texas. Started office from scratch in 2003, achieved profitability within 18 months. Recruited & trained some of the best agents in the business. Exceeded revenue & Franchisor quotas (headcount). However market was changing, area oversold, revenues per agent lower than anticipated created by cannibalization of agents from other offices. Franchisor failed to grant modification to agreement. Therefore we ceased operations in July 2007, merging agents with another RE/MAX office, sold franchise license. We decided to cease/sell when we were at 25 agents and a + cash flow prior to the market collapse. Using our OARS system it was clear we had peaked...but this was not good enough. With issues on the Horizon for entire country we had hard decisions to make. The business model coupled with demands of the franchisor were outdated, out of step with reality. It placed an unnecessary burden on the owners. They\'re unwillingness to update and recognize the owner\'s plight was very frustrating. We believed most owners would fold, even though we were able to find a buyer for one of two franchise licenses. We sold one franchise license and let the other expire after merging agents and operations with another Re/MAX office. More than half of all offices opened since 2000 had shuttered by the end of 2010 in Fort Bend County and more since then. Many owners solicited my assistance to build their offices but my advice was the same: cut costs, close, merge. The model would not create the revenues expected by the owners in this oversold environment. Out of 6 offices within a 10 mile radius, only two remain open today (2014) They were the first to open on the 90\'s, and have sustained themselves in a large part by absorbing \\"orphaned\\" RE/MAX agents from the closed offices. It was time to seek a model that worked not only for the agent but for the owners.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"RE/MAX Success","title":"President, Broker Owner"}],"url":"https://www.linkedin.com/company/re-max-success"},{"company":"Coldwell Banker United","company_id":"cbrealtytexas-","location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Coldwell Banker United","title":"Realtor"}],"url":"https://www.linkedin.com/company/cbrealtytexas-"},{"company":"Wells Fargo Home Mortgage","company_id":"wellsfargo","location":"","positions":[{"description":"Loan Officer in Sugar Land Tx. However left to pursue Brokerage during 1996 and 97. Came back to increase market share in RE/MAX Heritage office. Loan Officer in Sugar Land Tx. However left to pursue Brokerage during 1996 and 97. Came back to increase market share in RE/MAX Heritage office.","duration":"Jan 1995 Dec 1999 5 years","duration_short":"5 years","end_date":"Dec 1999","start_date":"Jan 1995","subtitle":"Wells Fargo Home Mortgage","title":"Loan Officer"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Sears Mortgage Corp.","company_id":null,"location":"Orlando, Florida. Houston, Texas","positions":[{"description":"","duration":"1989 1995 6 years","duration_short":"6 years","end_date":"1995","start_date":"1989","subtitle":"Sears Mortgage Corp.","title":"Loan Officer"}],"url":""},{"company":"Exxon","company_id":"exxonmobil","location":"","positions":[{"description":"Sales of Quip & Qyx in Boulder and Denver Colorado Sales of Quip & Qyx in Boulder and Denver Colorado","duration":"Mar 1979 Jan 1983 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 1983","start_date":"Mar 1979","subtitle":"Exxon","title":"Sales Representative Office Systems Division"}],"url":"https://www.linkedin.com/company/exxonmobil"}]', '["Christine Fuentes “Greg makes co-op transactions eeeaaasy! It is always a pleasure to work with a professional and that is the name of Greg\'s game.”","Yvonne Gasior “Greg is a true asset to Keller Williams Southwest. His experience and knowledge are evident in every interaction that I’ve had with him. Greg is genuinely interested in the success of new agents. I appreciate his honesty and encouragement. It is a pleasure to work with him.”"]'] User: ['Lan Fertel', 'Hello! I am a senior technical recruiter with over 6 years of in-house and agency experience in full life-cycle technology recruitment. I am passionate about diversity & inclusion and working in data-driven environments. Outside of work you can find me with my rescue pup at the dog park or skateboarding through the city!', 'Senior Technical Recruiter at Insider, Inc. (they/them)', 'Insider, Inc.', '[{"company":"Insider, Inc.","company_id":"insider-inc","industry":"Online Audio and Video Media","location":"New York, New York, United States","positions":[{"description":"Full life-cycle recruitment for tech and product teams","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Insider, Inc.","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/insider-inc"},{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","location":"New York","positions":[{"description":"Responsible for recruitment of Solution Architects for Global SA team. Focusing on specialty SA roles including migrations and security along with generalist SA roles for the telco team.","duration":"Jan 2020 Dec 2020 1 year","duration_short":"1 year","end_date":"Dec 2020","start_date":"Jan 2020","subtitle":"Amazon Web Services (AWS)","title":"AWS Sourcing Recruiter"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Publicis Media","company_id":"publicismedia","location":"New York, New York","positions":[{"description":"Responsible for full life-cycle recruitment of tech and non-tech roles including: Software Engineers (tech stacks including Scala, React/Rails, Python/Node, JavaScript/Angular/C#), Data Engineers, Product Managers, UX Designers and Media Analytics/Strategy Analysts/Directors/VPs/SVPs Hold kick-off meetings with various hiring managers to launch new roles or backfillsPoint of contact for candidates when onsite interviews occur and set up interview room, escorting candidate with 10-15 minute face to face screen before interview beginsCoordinate interview process for candidate and hiring teamProvide weekly updates to hiring managers on pipeline activity for their roles by using Excel and SmartRecruiters tracking systemAct as mentor for All Star Code Camp once a week to help prepare high schoolers for what to expect for their future college/internships/careersAttend Meetups and networking events to attract new talent and help with business development","duration":"Apr 2019 Jan 2020 10 months","duration_short":"10 months","end_date":"Jan 2020","start_date":"Apr 2019","subtitle":"Publicis Media","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/publicismedia"},{"company":"Aaptiv","company_id":"aaptiv","location":"New York, New York","positions":[{"description":"Hired as first ever in-house technical recruiter to help source, screen and hire engineering candidatesCollaborated with Engineering managers and staff to find engineers including iOS (swift/node), android, full stack engineer (react/node/python), frontend engineers, backend engineers, data engineers and machine learning engineersUtilized Google Hire to keep track of pipeline, communicate updates with hiring managers and onboard new hiresHeld engineering happy hours/networking events at office to better market our brand and find more talent","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Aaptiv","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/aaptiv"},{"company":"The Judge Group","company_id":"the-judge-group","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Apr 2017 Jun 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2018","start_date":"Apr 2017","subtitle":"The Judge Group","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/the-judge-group"},{"company":"Open Systems Technologies","company_id":"open-systems-technologies","location":"Greater Philadelphia Area","positions":[{"description":"Ran a full desk in recruitment and account management in the IT Permanent Placement Division; responsible for new and existing business in the Regional TerritoryMade 1-3 hires per month consistently keeping up with billing goals and metrics Attended 1-2 IT networking events per month in order to find new candidates and clientsTop Biller for 2016 billing over 300K for the company on full desk placements","duration":"Nov 2015 Apr 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2017","start_date":"Nov 2015","subtitle":"Open Systems Technologies","title":"Technical Recruiting Manager"}],"url":"https://www.linkedin.com/company/open-systems-technologies"},{"company":"The Dubin Group","company_id":"the-dubin-group","location":"","positions":[{"description":"Tech and nontech recruitment","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"The Dubin Group","title":"Recruiter"}],"url":"https://www.linkedin.com/company/the-dubin-group"},{"company":"Social Security Administration","company_id":"ssa","location":"","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Social Security Administration","title":"Claims Manager"}],"url":"https://www.linkedin.com/company/ssa"}]', '["“Alana went above and beyond and helped me get the full-time job I wanted! Throughout the application process, Alana was very responsive and gave me almost daily updates. Through all of our communications and meetings, she was very professional and always made sure I knew what the next steps would be. She also took the time to understand what my career goals were so that she could offer me the positions that fit with these goals. Finally, before each interview she made sure I was as prepared as possible. I would recommend Alana to anyone seeking a role in the technology industry. Thanks Alana! ”","“I have been working with Alana for a while now and her passion and thoroughness at finding a good career fit for me was second to none. Her communication is top notch and she was always concerned about making sure that the employer and potential candidate were on the same page at all times. She also demonstrated her ability to research companies and jobs, and be able to return matches that actually fit what I was looking for. I recently had great success with Alana in her placing me at my next job. The process was very easy and I can honestly say that I have dealt with many recruiters in the past, and had many bad experiences. Alana is the first recruiter who made me feel like a person, not just a number. I recommend Alana to anyone seeking to further their career.”"]']### Assistant: The agent's job is to recruit and train professionals in the real estate industry. Today, the user is reaching out to the agent because they need assistance in finding a new career opportunity in the technology industry.
### Human: Agent: ['Emily Gennaro', 'I may not be the expert on your product or brand yet, but I will be soon. I am curious and driven. I love to learn and I seek out answers to my questions. I have a deep-seated respect for structure and process and iteration; I harness that respect to drive success on every project I lead.', 'Director of Project Management at Eight Bit Studios', 'Eight Bit Studios', '[{"company":"Eight Bit Studios","company_id":"eight-bit-studios","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Eight Bit Studios","title":"Director of Project Management"},{"description":"As a senior digital project manager, I work closely with my clients and internal teams to deliver projects on time and within budget. I love getting into the weeds with User Experience, Product Design, and Development on all aspects of the product work we engage in, and I also excel at stepping back and working with Account Direction on the larger strategy for the client and our company. I believe that any project that has a strong foundation of transparent, continual communication will succeed.","duration":"Mar 2020 Jul 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2021","start_date":"Mar 2020","subtitle":"Eight Bit Studios","title":"Senior Project Manager"},{"description":"","duration":"Dec 2016 Mar 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2020","start_date":"Dec 2016","subtitle":"Eight Bit Studios","title":"Project Manager"},{"description":"","duration":"May 2016 Dec 2016 8 months","duration_short":"8 months","end_date":"Dec 2016","start_date":"May 2016","subtitle":"Eight Bit Studios","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/eight-bit-studios"},{"company":"WyzAnt Tutoring","company_id":"wyzant-tutoring","location":"Chicago","positions":[{"description":"I believe that every company has a segment of customers who thrive when they receive personalized attention. I believe that these customers can have a huge impact on the company. In September 2015 I committed to creating a team that provided personalized attention while driving revenue for the company. I hired, trained, and developed the first team of Wyzant Customer Success Representatives. That team engaged in targeted, proactive outreach efforts in order to promote the success of Wyzant and its customers.Other notable accomplishments at Wyzant:-Successfully ran the transition for the Customer Support team from internal customer note/email tools to Zendesk-Created a new-hire onboarding and training program for the Customer Support team, including a 30-day success plan-Took that training program and condensed it into one week for all other non-CS Wyzant new hiresPrevious positions at WyzAnt included: Operations Manager- Customer Teams, Customer Support Assistant Manager, Customer Support Supervisor, Customer Support Representative.","duration":"Dec 2011 May 2016 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2016","start_date":"Dec 2011","subtitle":"WyzAnt Tutoring","title":"Success and Outreach Manager"}],"url":"https://www.linkedin.com/company/wyzant-tutoring"},{"company":"Jamba Juice","company_id":"jamba-juice","location":"Chicago","positions":[{"description":"Shift manager responsibilities included, but were not limited to, the following: Opening or closing the store, including taking responsibility for the safe and all cash drawers and drops. Overseeing a floor staff of 3-8, ensuring proper floor coverage at all times. Writing the weekly schedule for all front line employees and shift supervisors. Training all new front line employees in accordance with Jamba Juice\'s training manual. Performing a weekly inventory of all stock. Placing and receiving all product orders.","duration":"Oct 2007 Dec 2011 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2011","start_date":"Oct 2007","subtitle":"Jamba Juice","title":"Shift Manager"}],"url":"https://www.linkedin.com/company/jamba-juice"},{"company":"OMNI Youth Services","company_id":"omni-youth-services","location":"Buffalo Grove, IL","positions":[{"description":"REALITY Theatre was a program for youth, grades 9-12, committed to living and promoting a substance-free lifestyle. REALITY youth wrote and performed educational plays for elementary, junior high, and high school audiences centered around making positive, healthy lifestyle decisions. REALITY toured these plays to schools in the Chicagoland area and beyond.I participated in the program as a high school student, interned upon high school graduation, and Assistant Directed for 4.5 seasons. I worked alongside the director to audition and cast each year’s ensemble, plan and run weekly rehearsals, develop scripts and blocking, and to produce three to five original shows every year. This program was the love of my life for many, many years.","duration":"May 2007 Nov 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Nov 2011","start_date":"May 2007","subtitle":"OMNI Youth Services","title":"Youth Program Assistant Director"}],"url":"https://www.linkedin.com/company/omni-youth-services"}]', '["Mary Brown “When I think about what it\'s like working with Emily, the first few things that come to mind are her positivity, tenacity, and ability to solve any problem thrown her way, no matter the complexity. Emily and I collaborated closely on a number of projects while I was a UX Strategist at Eight Bit Studios. While her fastidious note-taking and humorous wit mesmerized me from the start; her true superpower is her ability to establish a long-term vision for a team to work toward while simultaneously troubleshooting the day-to-day to ensure that team stays on track in the short-term. On top of everything else, Emily is a born leader; always willing to listen, learn and try new things that may lead to better outcomes. I\'m counting down the days until I get the chance to work with Emily again.”","Paige Busse “Emily isn\'t just someone you want on your team, she\'s the one you want leading the charge. In my years working with Emily, she has never wavered in her determination to get the job/task/whatever done. She is organized, thorough, and likely already two steps ahead of you on solving the problem at hand. Emily brings an approachable confidence to the team and I always enjoy her communication style. I now have the honor of calling Emily a friend and know she\'ll continue to succeed at anything she tries (and she\'ll probably continue to keep me accountable, even outside the workplace). You\'re one of the great ones, Gennaro! ”"]'] User: ['Jennifer Susa, CMM', 'Innovative SaaS and B2B marketer with 15 years of experience leading demand generation across a broad range of marketing functions. Strategic thinker who can effectively communicate, negotiate, organize and build strong relationships with vendors, peers and management. Motivated and passionate for results-driven marketing. Strategic Marketing Planning, Lead Generation, Account-Based Marketing, Digital Marketing, Direct Marketing, Content Syndication, Branding, Paid Search, Contract Negotiation, Marketing Promotions, Verbal/Written Communication, Marketing Communications, Relationship Building, Presentation, Advertising, Project Management, Social Media, Event Management, Event Strategy & Messaging.', 'Senior Marketing Manager at Deltek', 'Deltek', '[{"company":"Deltek","company_id":"deltek","industry":"Software Development","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Deltek","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/deltek"},{"company":"Logility","company_id":"logility","location":"","positions":[{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"Logility","title":"Independent Contractor"}],"url":"https://www.linkedin.com/company/logility"},{"company":"Collibra","company_id":"collibra","location":"Greater New York City Area","positions":[{"description":"Leading field marketing across North America while working closely with functional managers and regional sales VPs to build integrated marketing programs that generate and accelerate pipeline to achieve revenue goals.• Build, budget, and execute annual marketing programs, alongside functional managers including, third-party events, Collibra hosted events, content, digital, social, and account-based marketing, exceeding pipeline goals. Campaign influence increasing by 37% in 2019.• Partner closely with sales leadership to analyze regional needs against the plan, identifying gaps and developing programs to fill them. • Created and launched an integrated CCPA go-to-market plan and an integrated plan to build the Data Intelligence Category, with marketing programs supporting. • Key contributor for the launch of the Data Intelligence category, driving brand awareness, and thought leadership through various industry outlets. • Developed a user group & prospect workshop strategy, implemented across the organization as well as an ABM strategy for North America markets. • Launched a digital event strategy for prospects and customers to expand and land pipeline.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Collibra","title":"Director of Field Marketing, Americas"}],"url":"https://www.linkedin.com/company/collibra"},{"company":"Infor","company_id":"infor","location":"Greater New York City Area","positions":[{"description":"Events, Advertising, and Content Syndication program owner with a focus on partnering with sales and strategic third-party vendors. Found new opportunities to develop strong lead generation programs for GT Nexus Commerce Network. • Managed a comprehensive budget covering integrated programs such as events, advertising, paid search and content syndication, increasing MQLs 60% YOY.• Partnered with Sales teams to strategically decide what marketing programs drove success based on ROI and anticipated sales pipeline. • Implemented the Engagio platform as the ABM tool of choice to better infiltrate accounts with a holistic view. A leader for Account Based Marketing across enterprise accounts. • Successfully integrated and managed the previous ‘Bridges at Inforum’, folding it into the larger Inforum user conference as the SCM (Supply Chain Management) track.","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Infor","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/infor"},{"company":"GT Nexus","company_id":"gt-nexus","location":null,"positions":[{"description":"Events program owner, focused on strategic third-party trade shows, conferences and customized networking opportunities. providing GT Nexus with lead generation and branding across all industries in North America. Working closely with the Business Development team, created and executive new event policies and expanded on the event recap process by developing a full event scorecard to better evaluated attendees’ overall performance. Co-lead on customer conferences, with the largest success being the merging of the GT Nexus user conference into Inforum, Infor’s user conference.• Managed, budgeted and executed 35 conferences and events.• Metrics based marketer with leads exceeding fiscal year goals. • Secured speaking opportunities at North America events.• Managerial experience obtained through the Infor Scholar Program, managing interns within the marketing team. • Co-lead on customer conferences including Bridges at Inforum 2017, Shipper’s Council and Executive Advisory Boards• Created an event within an event for Bridges at Inforum 2017. Lead efforts on the SCM track session during Inforum. Partnered on sales efforts to recruit attendees to the newly formatted Bridges at Inforum.","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"GT Nexus","title":"Senior Events Manager"},{"description":"Events program owner with a focus on all strategic third-party, customer, internal conferences and customized networking opportunities, devising and executing unique concepts that highlight the premium education and brand strategy while generating quality leads across all industries in North America. Implemented an event recap process to better track and quantify ROI at events. • Researched, budgeted and negotiated 35+ conferences and networking events across all industries.• Thoughtfully managed the overall event budget event budget. • Drove lead generation outcomes at marquee events through exhibiting, networking and speaking opportunities. • In 2015 events had a 10% year-over-year increase in leads: with a 70% increase in Sales Qualified leads.• Developed and maintained Marketo Sales Insight templates for Business Development to use for outreach. • Merged the GT Nexus and TradeCard user conferences. Envisioned, designed and implemented Solutions Theater product showcase. Partnered on sales efforts with strategic alliances to secure sponsor participation in Partner Zone.","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"GT Nexus","title":"Marketing Manger"}],"url":"https://www.linkedin.com/company/gt-nexus"},{"company":"TradeCard","company_id":"tradecard","location":"","positions":[{"description":"Key contributor to the overall lead generation efforts in North America and Europe. Responsibilities included: building out a Europe & SMB go-to-market strategy, implementing and defining metrics around the SiriusDecisions lead funnel for inquires, MQLs and SQLs, owning all event programs, supporting content through the CMS platform and a communications program.","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"TradeCard","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/tradecard"},{"company":"Carnegie East House","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Produced and implemented marketing plans and strategies to increase rental unit’s sales at an upscale housing facility. This role included: updating promotional materials, redesigning the website, competitive analysis, event orchestration, sales pitches and reporting into the board of directors on a quarterly basis.","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Carnegie East House","title":"Marketing Director"}],"url":""},{"company":"TradeCard","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Managed and coordinated lead generation efforts at third-party events, customer conferences and webinars. I also utilized salesforce for campaign management, procured promotional giveaways, provided graphic design and copywriting for content creation and advertisements.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"TradeCard","title":"Marketing Communications Associate"}],"url":""},{"company":"Heidrick & Struggles, Inc.","company_id":"heidrick-&-struggles","location":"","positions":[{"description":"Supported consultants marketing efforts through content creation & distribution, implemented campaign reports, organized and managed Partners’ Conferences, conducted competitive analysis and website maintenance.","duration":"Nov 2005 May 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2007","start_date":"Nov 2005","subtitle":"Heidrick & Struggles, Inc.","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/heidrick-&-struggles"},{"company":"Marketing Resources & Results","company_id":null,"location":"","positions":[{"description":"Provided marketing support for clients and the firm through event execution, direct mail campaigns, copywriting, market research, website maintenance and database management.","duration":"Aug 2004 Nov 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2005","start_date":"Aug 2004","subtitle":"Marketing Resources & Results","title":"Marketing Coordinator"}],"url":""}]', '["“We worked together on several projects. Jen is a creative and energetic marketer. I found her ideas to be fresh and full of life and energy. Her execution is flawless and crisp. She can be counted on to provide thoughtful solutions to difficult challenges. She is continually cheerful and is an absolute delight to work with...”","“Jennifer came to us from a company we acquired and took no time fitting in and picking up responsibilities where she saw a need.”"]']### Assistant: The agent's job is to lead marketing projects and drive success through structure, process, and iteration. Today, the user is reaching out to the agent because they need help in strategizing and executing an effective lead generation campaign for their SaaS product.
### Human: Agent: ['Pat Fish', 'Pat Fish has made it a lifelong goal to revive the ancient tattoo and graphic styles of the Celts and Picts. Beginning in 1984 with Cliff Raven as mentor, and continuing to further study with numerous journeys throughout Celtic lands. The Tattoo Santa Barbara studio now provides tattoo enthusiasts from around the world with an extensive archive and image base from which to choose and then have installed their personal dermigraphic art. In recent years the team has also been successful in marketing these designs for industrial and print application.Specialties: Celtic and Pictish graphic art, persuasive blarney', 'Owner, Luckyfish, Inc.', 'Luckyfish, Inc.', '[{"company":"Luckyfish, Inc.","company_id":null,"location":"","positions":[{"description":"Luckyfish Inc is the corporate presence for the various artistic ventures of Pat Fish, a world famous Celtic tattoo artist who brings the intricate knotworks of the ancient Irish and Scotish illuminated manuscripts and Pictish Stones to life in skin. Luckyfish Inc is the corporate presence for the various artistic ventures of Pat Fish, a world famous Celtic tattoo artist who brings the intricate knotworks of the ancient Irish and Scotish illuminated manuscripts and Pictish Stones to life in skin.","duration":"1984 - Present 37 years","duration_short":"37 years","end_date":"Present","start_date":"1984","subtitle":"Luckyfish, Inc.","title":"CXO"}],"url":""}]', '["Tom Fucigna “I met Pat during my extensive search for just the right artwork to use in a wood carving on a box I made to contain the ashes of a friend. I found the perfect pattern in Pat\'s collection of historically-based original works. She graciously allowed me to use it, and provided me additional background information that proved the piece was an uncanny tribute to his life. Pat\'s attention to detail, and commitment to conveying the spirit of the origin of each piece is truly a blessing.”","Vince Hemingson “I\'ve known Pat for more than a decade, and always look forward to our next meeting, guaranteed as it is to be filled with insightful, thought-provoking conversation about tattoo culture and art. Pat is a world-renowned artist, noted for her spectacular Celtic work in particular. I am the proud recipient of a large Pat Fish Celtic piece that took well over four hours to complete, and the uniqueness and quality of the work is such that I\'ve lost track of the number of people who have stopped me on the street over the years to comment favourably upon it. I\'d love to have more of Pat\'s artistry and highly recommend her as an artist. Her dedication and commitment to her clients sets her apart, as does the superb quality of her work.”"]'] User: ['Jamie Chung Ryder', 'Talented, driven marketing professional with accomplished background in the design and development of comprehensive strategic marketing programs and brand initiatives to build awareness and drive incremental business growth. Demonstrated success in elevating the profitability, visibility, and presence of organizations through superior communications programs and consistent messaging and campaigns. Market- and customer-focused with proven ability to understand and translate market data and consumer trends into intuitive marketing solutions.', 'Marketing Advisor & Plant-Based Advocate', 'Jamie Chung Ryder', '[{"company":"Jamie Chung Ryder","company_id":null,"location":"Orange County, California, USA","positions":[{"description":"I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy \| Branding \| Creative Development & Cohesion \| Website Design \| Email Marketing I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy \| Branding \| Creative Development & Cohesion \| Website Design \| Email Marketing","duration":"Nov 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Jamie Chung Ryder","title":"Marketing Advisor"}],"url":""},{"company":"Preferred Hotels & Resorts","company_id":"preferred-hotels-&-resorts","location":"Newport Beach, California, USA","positions":[{"description":"","duration":"Apr 2013 Oct 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2017","start_date":"Apr 2013","subtitle":"Preferred Hotels & Resorts","title":"Managing Director, Digital Marketing & Ecommerce"}],"url":"https://www.linkedin.com/company/preferred-hotels-&-resorts"},{"company":"Fairmont Raffles Hotels International","company_id":"fairmont-hotels-and-resorts","location":"Toronto, Ontario, Canada & Orange County, California, USA","positions":[{"description":"","duration":"Sep 2008 Aug 2011 3 years","duration_short":"3 years","end_date":"Aug 2011","start_date":"Sep 2008","subtitle":"Fairmont Raffles Hotels International","title":"Manager, Campaign Management"}],"url":"https://www.linkedin.com/company/fairmont-hotels-and-resorts"},{"company":"The Fairmont Royal York","company_id":"fairmont-hotel-vancouver","location":null,"positions":[{"description":"","duration":"Mar 2005 Aug 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2008","start_date":"Mar 2005","subtitle":"The Fairmont Royal York","title":"Marketing Manager"},{"description":"","duration":"Dec 2000 Feb 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Feb 2005","start_date":"Dec 2000","subtitle":"The Fairmont Royal York","title":"Sales & Marketing"}],"url":"https://www.linkedin.com/company/fairmont-hotel-vancouver"},{"company":"Royal Bank of Canada","company_id":"rbc-wealth-management","location":"Toronto, Ontario, Canada","positions":[{"description":"","duration":"Jun 2000 Dec 2000 7 months","duration_short":"7 months","end_date":"Dec 2000","start_date":"Jun 2000","subtitle":"Royal Bank of Canada","title":"Data Management"}],"url":"https://www.linkedin.com/company/rbc-wealth-management"}]', '["Macy Parrott “I had the pleasure of working with Jamie on the same Marketing team at Preferred Hotels & Resorts. From the very beginning of meeting Jamie it was very clear that she was not only an outstanding leader, but a top performer that strives for marketing innovation. I found Jamie to be of high character and multifaceted in her skill sets of digital marketing, e-commerce, email marketing, campaign management, website analytics, web content and brand loyalty. Jamie and I had the opportunity to work on the re-brand of the iPrefer Hotel Rewards Program where she proved to be a huge asset and leader for our team. Jamie is reliable, consistent and a hard worker. Jamie is dedicated to her team and strives to provide excellence in everything that she does. Jamie would be an asset to any organization or client she may represent. ”","Kimberly Seo “My two years of working with Jamie were two of my most transformative years. As a then fresh college graduate, I learned much of my technical knowledge from her, but it\'s the sage advice she imparted that has helped me find clarity and confidence in my career. Her combined marketing and people skills make her a strong contributor and invaluable manager - a true force to be reckoned with. Jamie has an uncanny ability to decode complex projects into actionable next steps which ensures that both executives and project executors are well-informed and aligned. From technical implementations to dreaming up marketing campaigns, she gets sh*t done (and does it really, really well!). Beyond her marketing finesse, what I find most admirable and impressive about Jamie is her way with people - executives, colleagues, and team members alike. Jamie leads by example; she works hard and smart, and values the people she\'s with. She invests in her team, taking generous time to get to know everyone, and her impact is evident and lasting. The energy she radiates fosters an infectious culture of camaraderie which I believe largely contributes to the success of a team. As a manager, she hones in on your strengths and identifies opportunities for improvement, setting a clear path for growth and development. Her approach to work and management led to impressive increases in revenue, streamlined efficiencies, and a new and improved team of effective collaborators. Simply put, Jamie is a fearless leader and force multiplier. Any company, team, person presented with the opportunity to work with Jamie - act fast.”"]']### Assistant: The agent's job is to provide marketing advisory services, while today the user is reaching out to the agent because they need assistance in developing a comprehensive strategic marketing program to elevate their brand and drive business growth.
### Human: Agent: ['Damaris Hoeman', 'High energy, positive and proactive team player with expertise in creating, improving and/or streamlining business processes. Recognized for the ability to successfully manage multiple small projects and daily tasks to on-time completion. Focused on relationship building to drive project management results. Successfully trained and mentored users on new sales processes.An adept bilingual with command of French and some Spanish.', 'Sales Operations Lead at NETSCOUT', 'Arbor Networks, the security division of NETSCOUT', '[{"company":"Arbor Networks, the security division of NETSCOUT","company_id":"arbornetworks","industry":"Computer and Network Security","location":null,"positions":[{"description":"","duration":"Jul 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Arbor Networks, the security division of NETSCOUT","title":"Sales Operations Lead"},{"description":"","duration":"Mar 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Arbor Networks, the security division of NETSCOUT","title":"Sales Operations Specialist"}],"url":"https://www.linkedin.com/company/arbornetworks"},{"company":"Micron Technology","company_id":"micron-technology","location":"","positions":[{"description":"Served as a primary operational resource to internal stakeholders and business partners on the enterprise Return Materials Authorization (RMA) process. Managed and maintained the master data infrastructure for the Sales department and upstream dependent departments.Measured and audited data quality through metrics management and maintain data integrityUpdated and maintained process documentation in alignment with the policies and guidelines.Created and maintained business rule standards and communicated and promoted the standards to the impacted business areas.Provided subject matter expertise on acceptable return reasons, including evaluation of exceptions or new scenarios.","duration":"Jun 2010 Aug 2016 6 years 3 months","duration_short":"6 years 3 months","end_date":"Aug 2016","start_date":"Jun 2010","subtitle":"Micron Technology","title":"Sales Operations Specialist"}],"url":"https://www.linkedin.com/company/micron-technology"},{"company":"Numonyx","company_id":"numonyx","location":"","positions":[{"description":"▪ Identified qualified opportunities to the appropriate channels for further developmentand swift closure that increased account base.▪ Improved technical activities such as order processing, quoting, pricing, backlog andhub inventory management leading inside sales to use their time more efficiently andeliminating redundancies.▪ Assisted in the smooth and systematic transition of Numonyx and Micron two separateordering processes and customer service activities during companies’ merger.","duration":"Apr 2007 Jun 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2010","start_date":"Apr 2007","subtitle":"Numonyx","title":"Sales Operation Analyst"}],"url":"https://www.linkedin.com/company/numonyx"},{"company":"STMicroelectronics","company_id":"stmicroelectronics","location":"","positions":[{"description":"▪ Streamlined all of the sales processes and introduced process improvements thatprovided enhanced productivity.▪ Provided impeccable customer service swiftly resolving any customer query or issue,and management of all aspects of planning, analysis, reporting, and revenue recognition using sound business acumen. ▪ Streamlined all of the sales processes and introduced process improvements thatprovided enhanced productivity.▪ Provided impeccable customer service swiftly resolving any customer query or issue,and management of all aspects of planning, analysis, reporting, and revenue recognition using sound business acumen.","duration":"Jan 2000 Apr 2007 7 years 4 months","duration_short":"7 years 4 months","end_date":"Apr 2007","start_date":"Jan 2000","subtitle":"STMicroelectronics","title":"Inside Sales"}],"url":"https://www.linkedin.com/company/stmicroelectronics"},{"company":"Avnet","company_id":"avnet","location":"","positions":[{"description":"","duration":"Apr 1995 Jan 2000 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jan 2000","start_date":"Apr 1995","subtitle":"Avnet","title":"Inside Sales"}],"url":"https://www.linkedin.com/company/avnet"}]', '["Joe Conway “I have worked with Damaris for almost 10 years now, starting at ST Microelectronics, then Numonyx and finally Micron Technology. I know her to be very trainable as she grew with the company and accepted more varied responsibilities as she ascended. Damaris has great bandwidth to manage large amounts of workload when the situation demands it and she always produced very good results. Although there were always \'high stress\' moments in our business cycles, Damaris never seemed to get overwhelmed and always maintained an even disposition as she managed her position. In summary I found Damaris to be capable, competent and pleasant to work with during the time I\'ve known her. ”","Sandra Buckner “Damaris was a very dedicated and loyal employee. She was a team player and would recommend her for any job that she is qualified for.”"]'] User: ['Lisa Ralon', 'Highly motivated and experienced Analyst and Manager with a demonstrated history of excellence working in the software industry. --Strengths-- Imposing order on chaos, problem solving, defining technical details, identifying and streamlining inefficiencies, leadership, project/product management, planning and preparing --Core Values-- Efficiency, creativity, passion, excellence, fun', 'Product Owner at PowerDMS', 'PowerDMS', '[{"company":"PowerDMS","company_id":"powerdms","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Dec 2019","subtitle":"PowerDMS","title":"Associate Product Manager"},{"description":"","duration":"Nov 2019 Dec 2019 2 months","duration_short":"2 months","end_date":"Dec 2019","start_date":"Nov 2019","subtitle":"PowerDMS","title":"Software QA Engineer III"},{"description":"","duration":"Mar 2019 Nov 2019 9 months","duration_short":"9 months","end_date":"Nov 2019","start_date":"Mar 2019","subtitle":"PowerDMS","title":"Software QA Engineer II"},{"description":"","duration":"Dec 2018 Mar 2019 4 months","duration_short":"4 months","end_date":"Mar 2019","start_date":"Dec 2018","subtitle":"PowerDMS","title":"Software QA Analyst II"}],"url":"https://www.linkedin.com/company/powerdms"},{"company":"Team Ralon","company_id":"team-ralon","location":"Remote","positions":[{"description":"I empower small business owners to work on the important work only they can do by removing inefficiencies. I increase productivity by enhancing processes and implementing tools, enabling leaders to work better and smarter. • Evaluate existing procedures and processes, identifying opportunities for improvement • Implement solutions to business problems using automation and tech tools• Liaison between business and IT, ensuring successful implementation of business needs • Ensure accuracy, integrity, inter-operability, and completeness of new systems","duration":"Mar 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Mar 2011","subtitle":"Team Ralon","title":"Business Analyst & Co-founder"}],"url":"https://www.linkedin.com/company/team-ralon"},{"company":"Superion","company_id":"centralsquaretechnologies","location":"Lake Mary, FL","positions":[{"description":"I leveraged my strong attention to detail and exceptional organizational skills to orchestrate QA, Developers, and PMs in releasing the best product possible.• Facilitated agile principles as Scrum Master; led meetings; ran demos to upper management• Became Subject Matter Expert on TRAKiT product • Identified test requirements from design specifications; designed test cases, performed testing• Validated functionality and reliability of product through extensive testing• Isolated, replicated, and reported defects from testing; writing up detailed and reproducible bugs","duration":"Dec 2017 Oct 2018 11 months","duration_short":"11 months","end_date":"Oct 2018","start_date":"Dec 2017","subtitle":"Superion","title":"Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/centralsquaretechnologies"},{"company":"ProtoFuse, Inc.","company_id":"protofuse","location":"Orlando, FL","positions":[{"description":"I was the lead project manager on all agency projects – including strategy/design/build for new websites and re-vamping of current websites. My role involved defining product needs & actionable tasks, acquiring requirements, enabling developers to work without obstacles, and ensuring alignment to overarching goals. I was also involved in “Quadrant 2” tasks (important but not urgent) - identifying and eliminating non-obvious critical issues. • Managed project details, prioritized efforts, assigned and scheduled work, tracked progress, monitored deadlines, performed quality assurance• Liaison between clients, strategy experts, and developers; acted as communication hub • Created internal standard operating procedures to reduce hassle and increase productivity","duration":"Feb 2016 Feb 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2017","start_date":"Feb 2016","subtitle":"ProtoFuse, Inc.","title":"Project Manager & Operations Manager"}],"url":"https://www.linkedin.com/company/protofuse"},{"company":"SRI International","company_id":"sri-international","location":"Ft. Monmouth, NJ","positions":[{"description":"I managed technical details for a complex ($16 MM) training product for the Department of Defense encompassing 16 different aircraft. I ensured successful development and deployment of these global training products for US Army pilots.• Worked as liaison between business and technical development team• Oversaw delivery of reports, technical product review, project deliverables and issue resolution• Captured and fulfilled hundreds of requirements in accordance with strict government standards• Performed detailed testing and quality control of products, identifying critical errors and working with developers to fix them","duration":"Jul 2009 Feb 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2011","start_date":"Jul 2009","subtitle":"SRI International","title":"Systems Analyst & Technical Lead"}],"url":"https://www.linkedin.com/company/sri-international"},{"company":"Reed Elsevier","company_id":"relx-group","location":"Dayton, OH","positions":[{"description":"I assisted in implementation, configuration and administration of a complex web application used to track and report project details. I became the SME on our project management application and reverse engineered problems to remove obstacles from our team’s productivity.• Implemented efficiency and ease-of-use improvements to program management practices • Managed user training, including leading seminars, creating materials, and providing support• Organized and maintained documentation, forms, and workflows• Various support for PMO team","duration":"Jul 2007 Jun 2009 2 years","duration_short":"2 years","end_date":"Jun 2009","start_date":"Jul 2007","subtitle":"Reed Elsevier","title":"Project Planning Analyst"}],"url":"https://www.linkedin.com/company/relx-group"},{"company":"PM Solutions","company_id":"pm-solutions","location":"Middletown, OH","positions":[{"description":"I engaged in project management training and gained PM experience. I engaged in project management training and gained PM experience.","duration":"Jun 2006 Jul 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2007","start_date":"Jun 2006","subtitle":"PM Solutions","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/pm-solutions"}]', '["Gail L. Stern, PMP, ITIL v3 “I worked with Lisa during the creation of the RETS ePMO. She provided support to me as an IT Project Manager on new process, PPMC policy and procedure, and IT governance. Lisa thinks outside the box and takes pride in searching for creative and effective solutions. She is responsive, reliable, and resourceful. Her strong leadership, organizational and communication skills make her a highly valued team member and team leader. I thoroughly enjoyed working with Lisa. She has a bright future in IT!”","Raja Bharathi “Lisa and I worked together for the ePMO implementing PPMC, IT governance and other project management methodologies. The first thing that comes to my mind is \\"eagle eyes\\". She is extremely dedicated & she exhibits high level of focus, energy, commitment - a quality of hers which is very contagious and I am glad it got onto me as well. She is organized creative & consistent in everything she does, be it training or gathering requirements or documenting or brain storming a new enhancement. Her training documents, presentations and sessions are very effective and detailed oriented. I have enjoyed every bit working with Lisa and I believe she would be a valuable asset to any team. Personally, she\'s a gem of a person, pleasant to talk about any topic. All the best for all your future endeavors!!”"]']### Assistant: The agent's job is to streamline business processes and improve efficiency, and today the agent is reaching out to the user, who is a Product Owner at PowerDMS, because they need assistance in identifying and streamlining inefficiencies in their software development processes.
### Human: Agent: ['Monica Cherry, CISR', "I have worked in the insurance industry for 7 years. I joined Bradshaw & Weil, Inc. fresh out of college with a bachelor's degree in marketing and a dream to take a century old small insurance industry into the digital age. I received my property and casualty license in 2014 and my Certified Insurance Service Representative designation in 2017. These educational programs gave me the knowledge needed to produce quality content that engages readers and educates them on insurance coverage. I have worked in every position within our agency which has taught me the inner workings of running an agency and piqued my passion for workflow. I love organization and administration and spend a good deal of my time behind the scenes making sure things are running smoothly and efficiently between our agency, our carriers, our clients and our team. I thrive when working alongside the talented team of Insurance Agents and Financial Advisors present at Bradshaw & Weil, Inc. My goal is to give them the content and tools they need to improve the relationships they already created because of their expertise in their fields.", 'Home Auto & Commercial Insurance', 'Bradshaw & Weil', '[{"company":"Bradshaw & Weil","company_id":"bradshaw-&-weil","industry":"Financial Services","location":null,"positions":[{"description":"As the Executive Assistant at Bradshaw & Weil, Inc. I get to work closely with our President and employees from all departments.I research tools that help generate teamwork and encourage each member of our team to achieve greater results. I continually evaluate our workflow and procedures to ensure that our operations surpass our clients needs. I create content that helps consumers make educated decisions with the help of our advisors on their exposure to catastrophic loss and manage our digital platforms.","duration":"Aug 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2017","subtitle":"Bradshaw & Weil","title":"Executive Assistant"},{"description":"I received a promotion to Account Manager when I received my Property & Casualty insurance license. I took a more hands on role within the agency. I began taking what I had learned about insurance over the past year and applying it at the benefit of our clients. My focus was no longer only on providing excellent customer service, but also in doing so while offering solutions to problems the client was facing.","duration":"Jan 2014 Aug 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2017","start_date":"Jan 2014","subtitle":"Bradshaw & Weil, Inc.","title":"Account Manager"},{"description":"I began my time with Bradshaw & Weil, Inc. in the entry level position of Account Technician. In this role, my primary responsibility was maintaining excellence in Customer Service. My goals were to make each client feel welcomed and assured that there questions were being handled by the most competent person within our agency. I set client expectations for each transaction and ensured that expectations were met by the qualified member of our team.","duration":"Jul 2013 Jan 2014 7 months","duration_short":"7 months","end_date":"Jan 2014","start_date":"Jul 2013","subtitle":"Bradshaw & Weil, Inc.","title":"Account Technician"}],"url":"https://www.linkedin.com/company/bradshaw-&-weil"}]', '["“Monica is the kind of student and person who makes being a professor a good job. I have confidence in her and recommend her highly and without reservation.”","“Monica traveled with Harding on the London program for the Carter College of Business in the summer of 2011. She was energetic, responsible, and was a great fit for the study session in London.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide insurance coverage and tools to improve relationships with clients, while the user is reaching out to the agent because they need assistance with strategic brand and executive communications initiatives for their consumer business group.
### Human: Agent: ['Marie Galvan', 'I am a social media guru and have been working in digital marketing for over four years. I bring a unique and creative perspective to my marketing and advertising . I continually strive to find new and innovative ways to break through the clutter of everyday society. My aspirations are to develop and lead some of the top advertising campaigns in the years to come.', 'Digital Marketing Specialist at College of DuPage', 'College of DuPage', '[{"company":"College of DuPage","company_id":"college-of-dupage","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"College of DuPage","title":"Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/college-of-dupage"},{"company":"N/A","company_id":null,"location":"Freelancer","positions":[{"description":"• Propose, create, publish print marketing and social media campaigns for companies in the U.S. and abroad• Collaborate and implement new marketing incentives, ideas, and designs• Consult and communicate with clients about marketing efforts on a day to day basis• Establish new networks and opportunities for clients to continue their growth • Propose, create, publish print marketing and social media campaigns for companies in the U.S. and abroad• Collaborate and implement new marketing incentives, ideas, and designs• Consult and communicate with clients about marketing efforts on a day to day basis• Establish new networks and opportunities for clients to continue their growth","duration":"Aug 2012 Feb 2020 7 years 7 months","duration_short":"7 years 7 months","end_date":"Feb 2020","start_date":"Aug 2012","subtitle":"N/A","title":"Freelancer"}],"url":""},{"company":"Cantigny Golf","company_id":null,"location":"Wheaton, IL","positions":[{"description":"Responsible for running the marketing department and all communications externally and internally Develop, organize and execute yearly marketing plans for all departmentsCreate, design and manage HTML for e-mails and websites Design promotional materials for all areas including golf, club fitting, merchandise, food and beverage, etc. Responsible for running the marketing department and all communications externally and internally Develop, organize and execute yearly marketing plans for all departmentsCreate, design and manage HTML for e-mails and websites Design promotional materials for all areas including golf, club fitting, merchandise, food and beverage, etc.","duration":"Mar 2018 Nov 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2019","start_date":"Mar 2018","subtitle":"Cantigny Golf","title":"Customer Relationship Manager"}],"url":""},{"company":"Allured Business Media","company_id":"allured-business-media","location":"Carol Stream, IL","positions":[{"description":"Responsible for leading the marketing team in the development and execution of programs to raise brand awareness, audience acquisition and retentionDevelop and execute yearly marketing plans and budgets for all brands and eventsCreate, design and manage HTML for e-mails, websites and landing pagesWrite copy for all promotions including press releases, website, brochures, ads, and e-mailsUtilize marketing research to analyze campaigns and take action to optimize results Responsible for leading the marketing team in the development and execution of programs to raise brand awareness, audience acquisition and retentionDevelop and execute yearly marketing plans and budgets for all brands and eventsCreate, design and manage HTML for e-mails, websites and landing pagesWrite copy for all promotions including press releases, website, brochures, ads, and e-mailsUtilize marketing research to analyze campaigns and take action to optimize results","duration":"Jun 2015 Mar 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2018","start_date":"Jun 2015","subtitle":"Allured Business Media","title":"Audience Marketing Specialist"}],"url":"https://www.linkedin.com/company/allured-business-media"},{"company":"ProDrivers","company_id":"prodrivers","location":"Joliet and Geneva","positions":[{"description":"Developed and implemented company-wide marketing campaignMaintained social media on a daily basis and designed marketing tools for sales teamManaged logistics for over 100 people each day Developed and implemented company-wide marketing campaignMaintained social media on a daily basis and designed marketing tools for sales teamManaged logistics for over 100 people each day","duration":"May 2014 Jun 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2015","start_date":"May 2014","subtitle":"ProDrivers","title":"Relations Specialist"}],"url":"https://www.linkedin.com/company/prodrivers"},{"company":"Chicago Steel Hockey","company_id":null,"location":"Bensenville, IL","positions":[{"description":"Developed and executed social media strategies which increased digital reach by 200% Conducted market research to identify new customers, clients, and fan basesManaged numerous marketing activities such as player appearances, flyers, incentive packets, game day operations and merchandise sales Developed and executed social media strategies which increased digital reach by 200% Conducted market research to identify new customers, clients, and fan basesManaged numerous marketing activities such as player appearances, flyers, incentive packets, game day operations and merchandise sales","duration":"Sep 2011 May 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2014","start_date":"Sep 2011","subtitle":"Chicago Steel Hockey","title":"Digital Marketing and Community Relations"}],"url":""}]', '["Katie Anderson “Marie was a joy to work with. She always came to the table with new ideas, and she contributed well in a team environment. She approached challenging situations with grace, and she remained flexible and open when change came her way.”","Alyssa Derby “There are 2 words that come to mind when thinking about Marie, and they are hard worker and passionate. Marie truly is the definition of a hard worker. She is always putting 110% into all of her work, whether she is creating emails, direct mail pieces, event marketing, or any task she takes on. She develops marketing plans and budgets for not just our department to follow but for others to follow as well. Her passion for all the brands is shown in her work and her creativity is something many recognize on a daily basis. Marie has taken time to learn each of the brands audience to understand their likes and dislikes to learn the best way of reaching out to them. I truly couldn’t ask for a better co-worker and mentor, and I look forward to continually learning from Marie and watching her grow.”"]'] User: ['Rachel Anderson', 'Energetic and goal-focused sales professional with solid qualifications in account management and customer relationship building. Proven ability to develop new business and increase sales with in established and new territories. Built strong partnerships with the accounting community, banks, and decisions makers within 702 businesses. Recognized for achieving goals and delivering exceptional service.', 'National Sales And Marketing Director at Jill Jackson Consulting', 'Jill Jackson Consulting', '[{"company":"Jill Jackson Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Jill Jackson Consulting","title":"National Sales And Marketing Director"}],"url":""},{"company":"Ovation Payroll (formerly E-chx, Inc.)","company_id":"e-chx-inc.","location":"","positions":[{"description":"OVATION PAYROLL is the premier provider of payroll solutions technology and service. We are a growing national company with innovative leadership, cutting edge technology and personable account management. We are focused on providing the best possible payroll service. Period.We collaborate with the Brokers, Financial Advisors, & TPA\'s alienated by ADP/Paychex and offer our partner’s revenue share and advertising access to their clients employees. Tony Tortorella our CEO grew the Paychex HRS division from a 9 million dollar loss, to the 450 million dollar operation it is today!OVATION PAYROLL is on INC Magazines list of 5000 fastest growing privately held companies in America for the fourth straight year! A few of our Service/Product featuresAll of our products are accessible, in the cloud, process in real-time and are supported by named account managers.All of our clients have the direct phone number of their assigned account manager and have a two-hour call back guarantee.All of our clients have access to their reports on the web in excel or pdf.All of our client’s employees have access to their paystubs, W-4 & W-2\'s on the web.All of our clients receive an email reminder of payroll and moments after communicating payroll an email notifying them payroll is processed, that their reports are now viewable and what their total liability is for that payroll.We NEVER delete our clients data.Our clients can direct deposit any deduction, meaning HSA contributions can go directly to the administering bank.We offer “Green” payroll services, eliminating the need for printing and couriering.Contact me and I can show you the software over the web or we can schedule a meeting at your location or mine.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"Ovation Payroll (formerly E-chx, Inc.)","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/e-chx-inc."},{"company":"Paychex","company_id":"paychex","location":"","positions":[{"description":"","duration":"Feb 2004 Jun 2010 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jun 2010","start_date":"Feb 2004","subtitle":"Paychex","title":"Sales"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"IKON Office Solutions","company_id":"ikon-office-solutions","location":"","positions":[{"description":"Brand development for Canon and Ricoh Brand development for Canon and Ricoh","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"IKON Office Solutions","title":"Account Sales Rep"}],"url":"https://www.linkedin.com/company/ikon-office-solutions"}]', '["Trisha Lopez “I had the pleasure of working with Rachel for 3 years. She built solid referring relationships with Accountants and other business professionals and was always a hard worker. Rachel and I sold a tremendous amount of business together and it was her personality, professionialism, and, persistence, that helped us close our sales. I highly recommend Rachel for any company looking to grow their business with a motivated personality.”","Bo Bortner “I highly recommend Rachel McKee! Some of Rachel\'s best attributes are how well she knows her products, the way she problem solves with creativity and grace, and her ability to deliver once you have told her what you are looking for and what you want. I say give her a try; you have nothing to lose and everything to gain.”"]']### Assistant: The agent's job is to develop new business and increase sales, and today the agent is reaching out to the user because they need to discuss potential partnership opportunities between the user's company and the agent's marketing services.
### Human: Agent: ['Orion Gousie', "Digital advocacy and communications leader with more than a decade of experience using digital platforms to shift perception around the world's most pressing issues. Team leader with strong decision-making skills who thrives in a fast-pace work environment. Able to help client's communicate complex topics in clear and engaging ways. Deep knowledge of social media platforms and social listening tools. Comfortable rolling up his sleeves to execute tactically or make data-driven decisions. Skills: Digital Marketing, Strategic Communications, Executive Communications, Advocacy, Crisis Monitoring, Social Media Tools (Sprinklr), Campaign Activation, Content Strategy and Creation, Analytics, Paid Media, Talent Development.", 'Corporate Communications at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Nov 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Amazon","title":"Senior Social Media Manager, Corporate Comms"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Deloitte Digital","company_id":"deloitte-digital","location":"Greater Seattle Area","positions":[{"description":"Leader of digital advocacy and communications team. Drives strategy, execution and measurement for individuals, brands and organizations advocating for progress on the world\'s most pressing issues. Leader of digital advocacy and communications team. Drives strategy, execution and measurement for individuals, brands and organizations advocating for progress on the world\'s most pressing issues.","duration":"Oct 2013 Nov 2021 8 years 2 months","duration_short":"8 years 2 months","end_date":"Nov 2021","start_date":"Oct 2013","subtitle":"Deloitte Digital","title":"Senior Engagement Manager"}],"url":"https://www.linkedin.com/company/deloitte-digital"},{"company":"Banyan Branch","company_id":"banyan-branch","location":"Greater Seattle Area","positions":[{"description":"Leads monitoring and reporting, drives community building and engagement, and executes paid media strategy for nonprofit clients across education, civil rights and health care verticals. Leads monitoring and reporting, drives community building and engagement, and executes paid media strategy for nonprofit clients across education, civil rights and health care verticals.","duration":"Apr 2011 Oct 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2013","start_date":"Apr 2011","subtitle":"Banyan Branch","title":"Senior Communications Analyst"}],"url":"https://www.linkedin.com/company/banyan-branch"},{"company":"Grill 23","company_id":null,"location":"","positions":[{"description":"Provide superior client relations and service for one of the premier steakhouses in the country; sell exclusive wines from a list of 10,000, and gain significant insight into wine selection and terminology. Skills include multitasking, working as a team, thriving in high pressure environment, problem solving, and customer service Provide superior client relations and service for one of the premier steakhouses in the country; sell exclusive wines from a list of 10,000, and gain significant insight into wine selection and terminology. Skills include multitasking, working as a team, thriving in high pressure environment, problem solving, and customer service","duration":"Aug 2007 Feb 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2010","start_date":"Aug 2007","subtitle":"Grill 23","title":"Wine Steward"}],"url":""},{"company":"Otis & Ahearn","company_id":null,"location":"","positions":[{"description":"Integral member of a 2 person team tasked with selling condominiums at The Penmark - a 60 unit project converted from historic Boston College High School.Drove aggressive business development and marketing of units with values of $425K to $1M; Project successfully closed over $33MM in sales.Created strategic action plans through strong analysis of consumer trends, real estate and market data and historical performance; identified key demographics, created community alliances with industry partners and developed effective marketing collaterals to stimulate interest and capture sales.","duration":"Mar 2008 Dec 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2009","start_date":"Mar 2008","subtitle":"Otis & Ahearn","title":"Real Estate Agent"}],"url":""}]', '["Derek Belt “Sometimes you work with people you just know you would hire in an instant if you ever started your own company. Orion is one of those people. I always enjoyed working with Orion and appreciated his passion for our projects and the clients we were supporting. More than that, however, I loved his willingness to learn new things and to get better with every assignment. That\'s what makes somebody really stand out.”","Amy Rainey “Orion is one of the most driven and passionate people I\'ve ever worked with. He brings a unique enthusiasm to his work and is an excellent team player. An integral part of the agency\'s nonprofits and public policy team, Orion has amassed a strong expertise in education, nonprofits, social media strategy and analytics. Over the course of nearly two years, I had the pleasure of watching Orion transform and grow into the leader he is today.”"]'] User: ['Allison Duquette', 'High-energy, hands-on education technology executive with over twenty-five years of senior management responsibility in general management, enterprise technology sales, product management and marketing, product development, project management, professional services, business acquisition and integration, operations, and strategic planning for market-leading software and services organizations.', 'Retired Senior Ed-Tech Executive: Sales, Marketing, Product Management', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Self-employed","title":"Retired"}],"url":""},{"company":"CampusLogic","company_id":"campuslogic","location":"Chandler, Arizona","positions":[{"description":"Senior executive responsible for new logo sales, customer success, and ongoing customer retention and expansion. CampusLogic\'s purpose is to \\"Help Schools Change Lives.\\" We provide critical workflow automation, AI-based advising, and analytics throughout the financial aid process via our end-to-end suite of SaaS applications. With nearly 600 colleges and universities using CampusLogic, we help schools deliver an easy, mobile, and personalized financial aid experience that helps schools enroll, engage, and retain more students.","duration":"Feb 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"CampusLogic","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/campuslogic"},{"company":"Colyar Technology Solutions","company_id":"colyar-consulting-group-inc-","location":"Scottsdale, Arizona, United States","positions":[{"description":"Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation. Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation.","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Colyar Technology Solutions","title":"Board Member"}],"url":"https://www.linkedin.com/company/colyar-consulting-group-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, AZ","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%.","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Blackboard","title":"Vice President, Global Sales - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Think Through Learning Inc.","company_id":"think-through-learning-inc-","location":null,"positions":[{"description":"Senior executive for a rapidly growing, SaaS-based learning platform that brings together adaptive instruction, personalized learning pathways, native alignment to rigorous Common Core, state-specific and TEKS standards, and instant access to certified teachers in real-time. TTM\'s ground-breaking math intervention solution is the only platform that provides 1:1 access, for every learner, to certified math teachers. Responsible for business development, vendor partnerships, marketing, product line management, instructional content development, and live teaching support.","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"Think Through Learning Inc.","title":"Executive Vice President - Business Development"},{"description":"Independent board member for an innovative, rapidly growing e-learning company committed to providing affordable online instruction and LIVE, high-quality tutoring that transforms the math achievement of underperforming students.","duration":"Aug 2012 Jun 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2014","start_date":"Aug 2012","subtitle":"Think Through Learning Inc.","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/think-through-learning-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, Arizona Area","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%.","duration":"Nov 2010 Jun 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2014","start_date":"Nov 2010","subtitle":"Blackboard","title":"VP, Global Sales & Marketing - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Archipelago Learning","company_id":"archipelago-learning","location":"","positions":[{"description":"Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships. Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships.","duration":"Nov 2009 Nov 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2010","start_date":"Nov 2009","subtitle":"Archipelago Learning","title":"SVP, Chief Marketing Officer"}],"url":"https://www.linkedin.com/company/archipelago-learning"},{"company":"Education Technology","company_id":null,"location":"","positions":[{"description":"Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development. Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development.","duration":"Oct 2008 Nov 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2009","start_date":"Oct 2008","subtitle":"Education Technology","title":"Independent Consultant"}],"url":""},{"company":"MAXIMUS","company_id":"maximus","location":"","positions":[{"description":"Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations. Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations.","duration":"Feb 2007 Sep 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2008","start_date":"Feb 2007","subtitle":"MAXIMUS","title":"President, Education Systems Division"}],"url":"https://www.linkedin.com/company/maximus"},{"company":"Spectrum K12 School Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A. Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Spectrum K12 School Solutions, Inc.","title":"President & CEO"}],"url":""},{"company":"NCS Pearson","company_id":"ncs-pearson","location":"","positions":[{"description":"Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites. Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites.","duration":"Jan 2002 Jan 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2003","start_date":"Jan 2002","subtitle":"NCS Pearson","title":"VP, Product Line Management & Marketing"}],"url":"https://www.linkedin.com/company/ncs-pearson"},{"company":"National Computer Systems (acquired by Pearson)","company_id":null,"location":"","positions":[{"description":"General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites. General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites.","duration":"Jun 2000 Jan 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2002","start_date":"Jun 2000","subtitle":"National Computer Systems (acquired by Pearson)","title":"President, GM – K-12 Administrative Software Solutions"}],"url":""}]', '["Jay Schutte “Few people have the opportunity to report to the VP of Global Sales & Marketing who is also a coach and mentor - but I did when I worked for Allison at Blackboard Transact. Allison provided leadership for the entire organization. She was a stimulating source of creative and innovative ideas which brought out the best resources of all parties involved. Allison is very organized and very creative. She demonstrated the ability to connect people, inspire the audience and her presentation skills were amazing. Her inspiring and motivating sales updates always left you with a smile. Any employee would be lucky to have Allison as a leader. It was a pleasure to work with Allison and I hope to be able to do so again in the future. ”","Deborah Dowis Molloy “Allison was my manager as the VP of Sales at Blackboard for 2 years and during this time became an inspirational leader for me and my team. Traits that I most admire are her integrity, insight, and ability to bring together various departments to achieve the organization’s goals. Through her sincerity and candor, Allison was able to earn the respect of her team, colleagues, and company executives. These attributes were also instrumental in her ability to successfully work across functional groups. She actively sought feedback from her team and leveraged that feedback to address their concerns and achieve results. She helped cultivate enthusiasm within Blackboard Transact that in turn motivated the salesforce to strive for success and ultimately exceed our number quarter after quarter. I miss working with her and hope to have the opportunity to work with her again. ”"]']### Assistant: The agent's job is to lead digital advocacy and communications efforts, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on leveraging technology in the education sector to drive positive change.
### Human: Agent: ['Fola Akinnitire', 'Excellence in the field of Statistical Analysis and SAS Programming with dedication, focus and passion in the best possible way for the fulfillment of organizational goals as well as mentor, coach and develop both consultant and in-house staff at all levels.Fola is an expert using analytical software and Databases:• SAS • SPSS •RapidMiner • Oracle • MS SQL and much more.', 'Senior Manager, Commercial Analytics at Pacira BioSciences, Inc.', 'Pacira BioSciences, Inc.', '[{"company":"Pacira BioSciences, Inc.","company_id":"pacira-biosciences-inc-","industry":"Pharmaceuticals","location":"New Jersey, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"Pacira BioSciences, Inc.","title":"Senior Manager, Commercial Analytics"}],"url":"https://www.linkedin.com/company/pacira-biosciences-inc-"},{"company":"KMK Consulting Inc.","company_id":"kmk-consulting-inc-","location":null,"positions":[{"description":"","duration":"Jul 2018 Jul 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2020","start_date":"Jul 2018","subtitle":"KMK Consulting Inc.","title":"Senior Analyst (Analytics)"},{"description":"","duration":"Oct 2014 Jul 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jul 2018","start_date":"Oct 2014","subtitle":"KMK Consulting Inc.","title":"Analyst (Analytics)"}],"url":"https://www.linkedin.com/company/kmk-consulting-inc-"},{"company":"Resourcery Plc","company_id":"resourcery-plc","location":"Lagos, Nigeria","positions":[{"description":"• Developed credit risk models for the lending institutions by using logistic regression, neural network and decision tree models on how to balance risks• Optimized brand’s promotion efforts using regression analysis driven ROI modelling• Taught SAS/Programming Essential I, II, SAS SQL Essential, Business Analytic (Enterprise Business Intelligence) and prepare trainees for SAS certification","duration":"Sep 2011 Jul 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2014","start_date":"Sep 2011","subtitle":"Resourcery Plc","title":"Data Analyst and SAS Instructor"}],"url":"https://www.linkedin.com/company/resourcery-plc"}]', '["“Mr, Fola is an outstanding mentor, who is passionate about helping young ones achieve their long awaited dream. His effective leadership attributes shown during his tenure as the president of ASSON UNAD chapter can not be over-emphasized. i recommend Fola as a God fearing mentor and leader to every young ones and goal driven organizations ”","“Fola is an Analyst in every sense of the word. Functioning as a predictive analyst or BI specialist.My interaction on different levels/project with him was almost on a daily basis for 2 years. He combines an excellent knowledge of technologies- SAS,SQL and ORACLE with his strong statistical background. He is also passionate about knowledge acquisition and transfer- a trait very rare. He is an asset to any organization.”"]'] User: ['Cindy Hoover RN, BSN, MHA', 'Feel free to connect with me: cindyhoover12@gmail.comPeople-centric healthcare leader with extensive background in employee/patient engagement, culture, communication, talent management, ATS, and Human Resources. Expertise with relationship building, change management, staffing, operations, on-boarding, project management and safety/quality. Certified Trainer for Just Culture.', 'Exec Director Patient Care Services, St Francis Muskogee', 'St Francis Hospital', '[{"company":"St Francis Hospital","company_id":null,"location":"Muskogee, Oklahoma, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"St Francis Hospital","title":"Executive Director of Patient Care Services\|CNO"}],"url":""},{"company":"Studer Group","company_id":"studer-group","location":"Pensacola, Florida, United States","positions":[{"description":"Work directly with healthcare organizations, educating leaders on how best to manage the constant change within our industry and how best to remain resilient. Worked to assess organization culture and environment to provide personalized training for leaders to accelerate the pace of change and increase change project sustainability.Also worked as a coach by providing direct coaching to operational and clinical leaders to improve the patient and employee experience. Developed coaching plans with organization’s executive team by utilizing Studer-specific tools and tactics to assess and determine areas of focus. Completed monthly visits to organizations, ensuring leadership accountability, progression toward key goals, and reporting to executive team.","duration":"Oct 2016 Jan 2021 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2021","start_date":"Oct 2016","subtitle":"Studer Group","title":"Consultant & Coach"}],"url":"https://www.linkedin.com/company/studer-group"},{"company":"Mercy","company_id":"mercy","location":"Springfield, Missouri","positions":[{"description":"Oversite for CVICU, NTICU, PCU, Mother/Baby, LDRs, Pediatrics, 12 bed PICU, NICU. Oversight of Nurse Residency, Orientation, Patient Satisfaction, Coworker Engagement, Nursing Quality. Patient Flow Committee. Oversite for CVICU, NTICU, PCU, Mother/Baby, LDRs, Pediatrics, 12 bed PICU, NICU. Oversight of Nurse Residency, Orientation, Patient Satisfaction, Coworker Engagement, Nursing Quality. Patient Flow Committee.","duration":"Sep 2013 Oct 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2016","start_date":"Sep 2013","subtitle":"Mercy","title":"Administrative Director of Nursing- CVICU,NTICU, Neuro PCU, CV PCU, Womens & Childrens"}],"url":"https://www.linkedin.com/company/mercy"},{"company":"CoxHealth","company_id":"coxhealth","location":null,"positions":[{"description":"Oversaw the creation and maintenance of a pool of per diem nurses, allied health (PT, OT, COTA) and support staff. Significantly reducing the need for travelers for greater than 10 years Reorganized recruitment function utilizing LEAN techniques for improved leader, applicant satisfaction and reduction in days to fill by greater than 30%. Developed personalized recruitment approach for tough to recruit positions resulting in increased number of hires. Certified trainer for Just Culture - Integrating systems engineering, human factors science, and even the law into unique strategies that help organizations transform to a Just Culture, effectively investigate events, and manage risk.Member of Service Excellence Steering Committee - led employee recognition & reward programs, expert with behavioral interviewing, and enterprise wide patient service excellence programs. Compliance for HR involves continual Joint Commission readiness and assuring adherence to CMS, State and Federal regulations. Believe it\'s important to make regulations understandable and point out how they connect to what we do.","duration":"1993 Aug 2013 20 years","duration_short":"20 years","end_date":"Aug 2013","start_date":"1993","subtitle":"CoxHealth","title":"Director of Recruitment & Retention, HR Compliance & Contract Labor"},{"description":"Created this position in 2000 - worked in nursing administration while working on nursing recruitment and retention; developed departmental retention studies and was able to reduce turnover in key high turnover areas. Nursing vacancy reduced to less than 5% by 2004.","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"CoxHealth","title":"Nurse Retention Specialist"},{"description":"managed 16-bed cardiac intensive care unit with >50 employees. Responsible for staffing, budget and quality improvement. Implemented unit Based Shared Leadership teams.","duration":"Mar 1998 Mar 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2000","start_date":"Mar 1998","subtitle":"CoxHealth","title":"Nurse Manager CCU"}],"url":"https://www.linkedin.com/company/coxhealth"}]', '["Mary O\'Brien “I had the privilege of working with Cindy at Huron Consulting Group. Cindy is a dynamic leader who worked tirelessly with her clients to achieve their outcomes. Her expertise in HR brought tremendous value to her consulting work. As a nurse leader, Cindy brings a unique perspective to coaching and consulting. Her passion for improving healthcare delivery and bringing purpose and passion to caring for patients, peers, clients and others is unparalleled.”","Dave Cummings “I had the pleasure to work with Cindy for several years while coaching at the Studer Group and again as consultants at Huron Consulting. Cindy’s diverse background brought unique solutions to the clients she partnered with. Always a flexible team player with great leadership skills I hope to be able to partner with Cindy again someday. She is a top decile performer and would be an asset to any organization! ”"]']### Assistant: The agent's job is to analyze healthcare data and provide insights for improvement. Today, the agent is reaching out to the user because they need to collaborate on a project to enhance patient engagement and optimize healthcare delivery.
### Human: Agent: ['Charles Badger', '.', 'Project Coordinator at KBC', 'Kitchen and Bathroom Cabinets', '[{"company":"Kitchen and Bathroom Cabinets","company_id":"kitchen-and-bathroom-cabinets","industry":"Construction","location":"Florida, United States","positions":[{"description":"","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Kitchen and Bathroom Cabinets","title":"Project Coordinator at KBC"}],"url":"https://www.linkedin.com/company/kitchen-and-bathroom-cabinets"},{"company":"Granite Telecommunications","company_id":"granite-telecommunications","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Granite Telecommunications","title":"Sales Intern"}],"url":"https://www.linkedin.com/company/granite-telecommunications"},{"company":"Top Tier Group","company_id":"top-tier-entertainment","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2017 Jan 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2018","start_date":"Jan 2017","subtitle":"Top Tier Group","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/top-tier-entertainment"},{"company":"Ono Nightclub","company_id":"ono-nightclub1","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2016 Jan 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2018","start_date":"Jan 2016","subtitle":"Ono Nightclub","title":"Mixologist"}],"url":"https://www.linkedin.com/company/ono-nightclub1"},{"company":"Menchie\'s Frozen Yogurt","company_id":"menchie%27s-frozen-yogurt","location":"Naples, Florida Area","positions":[{"description":"Supervised store and employees during hours of operations. Supervised store and employees during hours of operations.","duration":"Jan 2013 Jan 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2015","start_date":"Jan 2013","subtitle":"Menchie\'s Frozen Yogurt","title":"Store Manager"}],"url":"https://www.linkedin.com/company/menchie%27s-frozen-yogurt"}]', '["Patrick Corcoran “Charles does a great job keeping his cool. That can be rare and is an under-appreciated quality to have! He also brings an interesting perspective to the team. He has brought up examples of lessons we\'ve learned in class applied to his internship. Charles having this real-world experience bring a lot of value to the team.”","Michael Harmon “Charles was a huge help in expanding the Top Tier Entertainment group into the Orlando area. He is outgoing and a quick thinker, with his help establishing our brand in a new market we were able to expand at a faster rate than expected. We couldn’t have made the progress that we have now without him, would love the opportunity to work with Charles again!”"]'] User: ['Samantha Stephens', 'A meticulous, senior-level design innovator with an established history of research, implementation and utilization of the latest technology and processes to generate highly-impactful creative marketing solutions.', 'Senior Graphic Design Professional', 'Rosendin', '[{"company":"Rosendin","company_id":"rosendin-electric","industry":"Construction","location":"","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"Rosendin","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/rosendin-electric"},{"company":"The CORE Institute","company_id":"the-core-institute","location":"","positions":[{"description":"","duration":"Oct 2018 May 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2021","start_date":"Oct 2018","subtitle":"The CORE Institute","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/the-core-institute"},{"company":"Healthcare Outcomes Performance Co. (HOPCo)","company_id":"hopco17","location":"","positions":[{"description":"• Update, creation and maintenance of the brand guidelines for HOPCo, The CORE Institute, Northern Arizona Orthopaedics & MORE Foundation• Ensure brand consistency by developing templates and standardization using the creative cloud libraries, styles, swatches and brand guidelines• Art direct & design advertisements, websites, brochures, social media content, e-mails, newsletters, special-event materials, direct mail, invitations and other marketing collateral• Collaborate across departments and companies managed by HOPCo to develop and manage unique campaigns• Manage and supervise contracted graphic designers• Assist and take employee headshots as needed","duration":"Oct 2018 May 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2021","start_date":"Oct 2018","subtitle":"Healthcare Outcomes Performance Co. (HOPCo)","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/hopco17"},{"company":"Grainger","company_id":"w.w.-grainger","location":"Lake Forest, IL","positions":[{"description":"• \\u0007Complete marketing execution for print and digital marketing materials within a Fortune 500 company\\u0003• \\u0007Creation and maintenance of the brand standards for the top seven Grainger exclusive brands: Dayton, Condor, Westward, Air Handler, Tough Guy, LumaPro and Speedaire• Development of the Grainger Choice brand identity, guidelines and templates• \\u0007Ensured brand consistency by developing templates and standardization using the creative cloud libraries, styles, swatches and brand guidelines• \\u0007Coordinate with stakeholders to update, design and execute marketing projects• \\u0007Art direct and assist with photo shoots for campaigns and the Grainger 405 catalogs• \\u0007Selected to be a ‘Power User’ for our AEM implementation team. Setup the content architecture with folder structures and naming conventions for consistency. Constructed processes and facilitated training for the department• \\u0007Chosen to work alongside our company photographer at the Grainger Show as an event photographer. Capturing the events, customer experiences and booths","duration":"Sep 2012 Sep 2018 6 years 1 month","duration_short":"6 years 1 month","end_date":"Sep 2018","start_date":"Sep 2012","subtitle":"Grainger","title":"Creative Designer"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"CDW","company_id":"cdw","location":null,"positions":[{"description":"• Create customer facing posters, PDFs, brochures, trade show signage• Build email campaigns from creative brief to the customers inbox• \\u0007Setup and maintain email standards: quality checks, resource documents and review agency creative files• Coordinate with stakeholders to complete projects• \\u0007Assist/perform photo/video shoots as needed: Headshots, internal facing CEO communications • \\u0007Volunteered to help redesign the internal company magazine CDW Life, as part of a team","duration":"Aug 2012 Sep 2012 2 months","duration_short":"2 months","end_date":"Sep 2012","start_date":"Aug 2012","subtitle":"CDW","title":"Sr. Designer"},{"description":"","duration":"Mar 2010 Aug 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2012","start_date":"Mar 2010","subtitle":"CDW","title":"Designer"},{"description":"","duration":"Oct 2007 Mar 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2010","start_date":"Oct 2007","subtitle":"CDW","title":"Associate Designer"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Omnibus Advertising and Marketing","company_id":"omnibus-advertising-and-marketing","location":"","positions":[{"description":"• \\u0007Design ad layouts, maintain content and manage deadlines• \\u0007Brought their digital advertising in-house and trained the creative department to develop a larger set of capabilities• \\u0007Collaborate with sales representatives to develop ads and direct mail • \\u0007Design ad layouts, maintain content and manage deadlines• \\u0007Brought their digital advertising in-house and trained the creative department to develop a larger set of capabilities• \\u0007Collaborate with sales representatives to develop ads and direct mail","duration":"Feb 2006 Oct 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2007","start_date":"Feb 2006","subtitle":"Omnibus Advertising and Marketing","title":"Designer"}],"url":"https://www.linkedin.com/company/omnibus-advertising-and-marketing"},{"company":"Signscapes","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2005 Feb 2006 6 months","duration_short":"6 months","end_date":"Feb 2006","start_date":"Sep 2005","subtitle":"Signscapes","title":"Designer"}],"url":""},{"company":"Tiger Accessory Group, LLC","company_id":"mat-holdings-inactive","location":"","positions":[{"description":"","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"Tiger Accessory Group, LLC","title":"Intern - Design"}],"url":"https://www.linkedin.com/company/mat-holdings-inactive"}]', '["Bos Alvertos “I\'ve worked alongside Samantha at CDW and Grainger. As designers, collaborations with Samantha meant fresh ideas, positive perspective and timely delivery of projects. Whether it was a print piece, infographic or web page, Samantha\'s approach was thoughtful and executed to exceed client expectations. Sam is an expert at her craft and watching her grow from a primarily print focused designer to a designer with digital and web chops came as no surprise. She\'s a great teammate and mentor and working with Sam was an absolute joy! ”","Grace (Kotvis) Distel “I worked with Samantha for multiple years at Grainger on a variety of projects and campaigns. Samantha\'s knowledge, attention to detail, and thoughtful preparation helped ensure the goals and aesthetics of every project was handled with care and executed to meet/exceed expectations and on time. Samantha was very enjoyable to work with over the years always brining great perspective, ideas, and beautiful work! ”"]']### Assistant: The agent's job is to coordinate projects in the construction industry, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a creative marketing solution for a construction project.
### Human: Agent: ['Tom Anderson', "Tom Anderson is a seasoned sales executive with eight years as a sales leader in the telecommunications and technology industry. After a successful B2B sales career, Tom earned his MBA and joined his family's real estate business in 2007. Since joining Keller Williams in 2007, Tom Anderson and The Anderson Group have consistently ranked as one of the top real estate teams in all of metro Atlanta. The goal of The Anderson Group is to provide superior client service while utilizing our market knowledge, experience, and the latest advances in marketing and technology to meet the demands of our sellers and buyers. The Anderson Group employs a team of seasoned Real Estate Agents and sales professionals to assist our clients with all of their real estate needs. Some of our most recent successes include: - 2008 - 2016 Multi-Million Dollar Club - Life Member, Million Dollar Club - Phoenix Award Winner Keller Williams First Atlanta is the #1 real estate office in Metro Atlanta among all real estate companies based on total production. Specialties: We specialize in full-service Seller and Buyer representation. Our core business is to help clients with their real estate needs while providing superior client service and support.", 'Realtor at The Anderson Group, Keller Williams Realty', 'The Anderson Group, Keller Williams Realty', '[{"company":"The Anderson Group, Keller Williams Realty","company_id":"the-anderson-group-keller-williams-realty","industry":"Real Estate","location":"","positions":[{"description":"The Anderson Group is a family-owned residential real estate company with over 30 years experience in Atlanta\'s real estate market. The Anderson Group and Keller Williams Realty are consistently ranked as one of the leading real estate groups in metro Atlanta based on sales volume and client satisfaction. The Anderson Group is a family-owned residential real estate company with over 30 years experience in Atlanta\'s real estate market. The Anderson Group and Keller Williams Realty are consistently ranked as one of the leading real estate groups in metro Atlanta based on sales volume and client satisfaction.","duration":"Jan 2007 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Jan 2007","subtitle":"The Anderson Group, Keller Williams Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-anderson-group-keller-williams-realty"},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"","duration":"Sep 2000 Jan 2007 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jan 2007","start_date":"Sep 2000","subtitle":"AT&T","title":"National Account Manager"},{"description":"","duration":"Sep 2000 Jan 2007 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jan 2007","start_date":"Sep 2000","subtitle":"BellSouth Business","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Steve Raimonde “Tom, and all of The Anderson Group, treated me as if my house was the most important one they had on the market. By the way, it was not an expensive house nor was it particularly spectacular in any way. Before Tom, I used a discount broker where I was getting virtually ZERO traffic through my house. After employing The Anderson Group, Tom\'s aggressive marketing plan was put in place immediately and we quickly had three offers on the house. Tom was an expert negotiator through the offer process and worked collaboratively to get the house sold at my full asking price! Great work Tom! Thanks to The Anderson Group!”","Bob Scott “I have worked with Tom at BellSouth and have used him to sell 2 of my houses and referred him to several friends. Tom\'s greatest asset as a salesperson is his tenacity and attention to detail. He\'s always ensures his industry knowledge stays current to meet constantly evolving changes. He is a consummate professional and I recommend him without any reservation.”"]'] User: ['John Yousef', 'John Yousef, is an experienced real estate developer / investor. Over the past 15 years, Mr. Yousef has developed a well-rounded expertise in commercial and residential real estate, particularly in the areas of financial and deal analysis, negotiation, transaction structures and the rehabilitation of multifamily properties. His efforts in these areas, as well as his leadership roles in the companies he has served, have resulted in well-structured, highly profitable portfolio growth.', 'Co-Founder at NXT Realty, LLC', 'NXT Realty, LLC.', '[{"company":"NXT Realty, LLC.","company_id":null,"location":"Chicago, IL","positions":[{"description":"Real Estate Brokerage that focuses on Residential Real Estate Investment Properties. Real Estate Brokerage that focuses on Residential Real Estate Investment Properties.","duration":"Jun 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jun 2018","subtitle":"NXT Realty, LLC.","title":"Co-Founder at NXT Realty, LLC."}],"url":""},{"company":"Absolute Realty Solutions, Inc.","company_id":"absolute-realty-solutions-inc.","location":"","positions":[{"description":"Residential Consultant, Landlord, Residential General Contractor, Residential Rehab Property Consultant Residential Consultant, Landlord, Residential General Contractor, Residential Rehab Property Consultant","duration":"Oct 2005 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Oct 2005","subtitle":"Absolute Realty Solutions, Inc.","title":"Founder / Owner"}],"url":"https://www.linkedin.com/company/absolute-realty-solutions-inc."}]', '["Louis Zahorak “John has managed several properties for me over the last several years. He has manged the properties like an owner making sound choices and thinking in terms of cost/benefit. John communicates very well with my tenants and helps me understand situations that inevitably arise. I would highly recommend John as a property manager.”","Melissa Coleman “John manages the unit where I currently live. He is dependable, honest, and reliable. When I have a service request, John does not simply send over maintenance. He accompany\'s maintenance to ensure that the job is completed efficiently and satisfactory. I am pleased with the service that John provides and have recommended him to several friends.”"]']### Assistant: The agent's job is to provide superior client service and support in the real estate industry. Today, the user is reaching out to the agent because they need assistance in analyzing and negotiating a deal for a multifamily property rehabilitation project.
### Human: Agent: ['Aaron Briggs, MBA', 'Working on the cutting edge of Decentralized Finance and the Ethereum blockchain. The firm provides analytics to liquidity providers on Uniswap and many other platforms. Aaron works on grant applications, partnership deals, content production and advertising deals alongside the many other responsibilities that come with working at an early stage startup.', 'Biz Dev Lead. Data analytics for DeFi users.', 'Data Analytics Company', '[{"company":"Data Analytics Company","company_id":null,"location":"Worldwide","positions":[{"description":"Working on content [strategy and production], partnerships and business development. Working on content [strategy and production], partnerships and business development.","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Data Analytics Company","title":"Biz Dev Lead, Content Creator"}],"url":""},{"company":"Sacred Heart University","company_id":"sacred-heart-university","location":null,"positions":[{"description":"","duration":"Jan 2017 Feb 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2021","start_date":"Jan 2017","subtitle":"Sacred Heart University","title":"Senior Technician"},{"description":"Generate and analyze reports to determine asset roll out strategy and inventory levels. Market and sales of Safeware Insurance Program. Make contributions to internal knowledge base and maintain asset inventories. Supervise student workers and teach them professionalism. Maintain Adjunct Laptop, Student Loaner and Laptop Choice programs. Responsible for phone calls related to Technical Support Services. Tend to customer service issues related to billing, problems/concerns, pending orders as well as technical support when needed. Work with vendors to reconcile notebook acquisitions and maintenance of vendor sites. Generate reports to show compliance towards notebook acquisition. Interact with IT Office Supervisor on billing issues with vendors where applicable.","duration":"Nov 2014 Jan 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2017","start_date":"Nov 2014","subtitle":"Sacred Heart University","title":"Technical Support Services Coordinator"}],"url":"https://www.linkedin.com/company/sacred-heart-university"},{"company":"The Technocrat (student newspaper)","company_id":null,"location":"Butte, MT","positions":[{"description":"Editor of the school newspaper. Responsible for administration, story assignments and hiring. Designed the newspaper layout and the website. Started YouTube channel to launch video reporting venture. Responsible for online content management & creation. Editor of the school newspaper. Responsible for administration, story assignments and hiring. Designed the newspaper layout and the website. Started YouTube channel to launch video reporting venture. Responsible for online content management & creation.","duration":"Aug 2011 Jun 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2013","start_date":"Aug 2011","subtitle":"The Technocrat (student newspaper)","title":"Managing Editor"}],"url":""},{"company":"The Divide School, MT","company_id":null,"location":"Rural Montana (Divide and Melrose)","positions":[{"description":"Traveled to rural schools and was responsible for maintaining the school networks and general IT support. Taught hour-long weekly technology education lessons to about a dozen students from grades K-8. Traveled to rural schools and was responsible for maintaining the school networks and general IT support. Taught hour-long weekly technology education lessons to about a dozen students from grades K-8.","duration":"Jan 2010 May 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2013","start_date":"Jan 2010","subtitle":"The Divide School, MT","title":"Technology Coordinator"}],"url":""},{"company":"Montana Tech","company_id":"montana-tech","location":"Montana Tech Public Relations Office","positions":[{"description":"Assisted in producing web content, such as online videos and digital photography assignmentsAssisted the webmaster by doing maintenance and design on portions the Montana Tech website Assisted in producing web content, such as online videos and digital photography assignmentsAssisted the webmaster by doing maintenance and design on portions the Montana Tech website","duration":"Sep 2009 Apr 2010 8 months","duration_short":"8 months","end_date":"Apr 2010","start_date":"Sep 2009","subtitle":"Montana Tech","title":"Public Relations Work/Study"}],"url":"https://www.linkedin.com/company/montana-tech"},{"company":"Volume Productions","company_id":null,"location":"Providence, Rhode Island Area","positions":[{"description":"Worked in a variety of areas, event production and planning, event promotion, marketing, talent handling and various other tasks. Worked in a variety of areas, event production and planning, event promotion, marketing, talent handling and various other tasks.","duration":"Jan 2006 Aug 2009 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2009","start_date":"Jan 2006","subtitle":"Volume Productions","title":"Event Planner"}],"url":""},{"company":"2nd Congressional District, CT","company_id":null,"location":"Norwich, Connecticut","positions":[{"description":"In this role I worked with constituents in resolving issues with various government institutions, dealing with issues such as housing, military affairs, and health care. I researched government policies to ascertain the ability of the office to assist in problems and performed various roles including printing and design, filing, and other secretarial duties. In this role I worked with constituents in resolving issues with various government institutions, dealing with issues such as housing, military affairs, and health care. I researched government policies to ascertain the ability of the office to assist in problems and performed various roles including printing and design, filing, and other secretarial duties.","duration":"Sep 2008 Jan 2009 5 months","duration_short":"5 months","end_date":"Jan 2009","start_date":"Sep 2008","subtitle":"2nd Congressional District, CT","title":"Intern for Joe Courtney"}],"url":""}]', '["Philip Mayer “Aaron is in the top 5% of all the studnets I have taught. He is motivated, hard-working, and outgoing and enthusiastic. I highly recommend him. He was active in many campus organizations, including student government.”","Lorene Shyba “Aaron Briggs has been my student at Montana Tech of the University of Montana and has also worked under my tutelage in an undergraduate research project. He is reliable and creative and has strong ideas of his own that can be effective in pro-active leadership. In addition, I appreciate his work ethic and sense of community responsibility,”"]'] User: ['Bob Boonstra', 'An engaged technical leader with extensive Information Technology management experience. Recognized for mobilizing IT to create and deploy capability in support of business needs, an in-depth understanding of Information Technology operations, and the ability to raise organizational performance to peak levels. Specialties: IT leadership, IT strategy, enterprise applications, project management, operational excellence, M&A, software development, Sarbanes-Oxley compliance PMP® Certified ITIL® (2011) Foundation Certified', 'IT Executive specializing in Healthcare, Pharmaceuticals, and Biotech', 'none', '[{"company":"none","company_id":null,"location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"none","title":"Retired but available for contracting"}],"url":""},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Self Employed","title":"Information Technology Executive"}],"url":""},{"company":"InterSystems","company_id":"intersystems","location":"Cambridge, MA","positions":[{"description":"Enabling large users of our HealthShare, Ensemble, and Caché technologies to achieve maximal value out of their investments. Enabling large users of our HealthShare, Ensemble, and Caché technologies to achieve maximal value out of their investments.","duration":"Nov 2013 May 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"May 2018","start_date":"Nov 2013","subtitle":"InterSystems","title":"Service Executive"}],"url":"https://www.linkedin.com/company/intersystems"},{"company":"Windmill Software, Inc.","company_id":null,"location":"","positions":[{"description":"Technology, internet, and project management consultingAthena Health (consulting position through Oxford Associates)Project manager for the implementation of the Order-to-Cash phase of the NetSuite program. Agile development methodology.Bright Horizons (consulting position through William George Associates.)Project Manager for implementation of reservation, management, and reporting system for the Backup Care line of business. Technology, internet, and project management consultingAthena Health (consulting position through Oxford Associates)Project manager for the implementation of the Order-to-Cash phase of the NetSuite program. Agile development methodology.Bright Horizons (consulting position through William George Associates.)Project Manager for implementation of reservation, management, and reporting system for the Backup Care line of business.","duration":"Aug 2009 Nov 2013 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2013","start_date":"Aug 2009","subtitle":"Windmill Software, Inc.","title":"Senior Project Manager consulting"}],"url":""},{"company":"Indevus Pharmaceuticals","company_id":"indevus-pharmaceuticals","location":"","positions":[{"description":"• Developed business consensus to move to Tier I ERP, led selection process and implementation of SAP.• Engineered and managed infrastructure consolidation following acquisition of Valera Pharma and after acquisition by Endo Pharma.• Aligned IT strategy with business strategy; implemented IT Governance.• Deployed SaaS Sales Force Automation system (SalesForce.com) and first corporate intranet (Sharepoint).• Modernized IT infrastructure using blade servers and virtualization (VMWare).• Instituted IT General Controls for Sarbanes-Oxley compliance.","duration":"Jun 2005 Jul 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2009","start_date":"Jun 2005","subtitle":"Indevus Pharmaceuticals","title":"Vice President, Information Technology"}],"url":"https://www.linkedin.com/company/indevus-pharmaceuticals"},{"company":"Millennium Pharmaceuticals","company_id":"takedaoncology","location":"","positions":[{"description":"• Led development of the application infrastructure for the company\'s first drug launch, including sales, inventory, and reporting.• Selected, developed, and deployed a Customer Relationship Management (CRM) system• Implemented IT General Controls based on CobiT and ITIL/ITSM for Sarbanes-Oxley compliance• Managed the deployment, maintenance, upgrade, and operation of enterprise applications, including ERP (Lawson/Oracle), HRIS (PeopleSoft), data warehousing (Oracle), reporting (Cognos), document management (Documentum), and intranet.","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Millennium Pharmaceuticals","title":"Sr Director, Enterprise Applications"}],"url":"https://www.linkedin.com/company/takedaoncology"},{"company":"MITRE Corporation","company_id":"mitre","location":null,"positions":[{"description":"• Led a 325-person IT organization with an annual operating budget in excess of $40M. Supported two major campuses and ~50 remote locations.• Rescued the implementation of a failed Oracle Financials ERP implementation.• Transformed the IT organization into one recognized for high quality service delivery, excellent customer service, and reliable project execution. • Deployed an award-winning web-based information system establishing online information distribution and sharing.• Member of Innovation Team guiding and coordinating the use of information technology across the company.","duration":"1994 2002 8 years","duration_short":"8 years","end_date":"2002","start_date":"1994","subtitle":"MITRE Corporation","title":"Deputy CIO"},{"description":"• Led the department supporting air and space defense information systems.","duration":"1986 1994 8 years","duration_short":"8 years","end_date":"1994","start_date":"1986","subtitle":"MITRE Corporation","title":"Project / Department Management"}],"url":"https://www.linkedin.com/company/mitre"},{"company":"TRW","company_id":"zf-group","location":"","positions":[{"description":"• Led a software development team implementing ballistic missile defense phased-array radar software.• Engineered software that exceeded extremely stringent and challenging performance requirements, on schedule and within budget. • Led a software development team implementing ballistic missile defense phased-array radar software.• Engineered software that exceeded extremely stringent and challenging performance requirements, on schedule and within budget.","duration":"1984 1986 2 years","duration_short":"2 years","end_date":"1986","start_date":"1984","subtitle":"TRW","title":"Software Development Project Manager"}],"url":"https://www.linkedin.com/company/zf-group"},{"company":"MITRE Corporation","company_id":"mitre","location":"","positions":[{"description":"Development / analysis of tracking algorithms, air defense systems integration. Development / analysis of tracking algorithms, air defense systems integration.","duration":"1978 1984 6 years","duration_short":"6 years","end_date":"1984","start_date":"1978","subtitle":"MITRE Corporation","title":"Engineer / Group Leader"}],"url":"https://www.linkedin.com/company/mitre"}]', '["Dean Rapaport “I worked with Bob at Indevus in his capacity as the VP of IT and mine as the VP, Corporate Controller. Bob is an extremely smart, dedicated and a forward looking IT professional. Bob was instrumental in instituting strong process, internal controls, and capital utilization as the company restructured itself for explosive growth and acquisition integration. Bob and I partnered on a successful SAP ERP implementation project. I felt we were an extremely strong team and felt very secure that all aspects of the technical side of the project were driven successfully by Bob. Specifically in drafting a strong and comprehensive RFP document, pressure testing technical capabilities to insure the system met the needs of the company in the short and long term, and managing the technical implementation. I would strongly recommend Bob as an executive leader for other IT operations in the future and hopefully work together as well.”","Michael Hodge “Bob deserves more than the typical recommendation of greatness. He embodies the highest standards, persists to overcome the most difficult obstacles and naturally improves every organization he leads. Bob, quite simply, is an excellent leader. He has the distinct ability to quickly assess, collaborate, and make a decision when everyone else fears doing so. I had the great privilege to work for Bob while he was transforming the entire IT organization at The MITRE Corporation. His intelligent wit and superior range of capabilities challenged and inspired the best from everyone around him. He led several hundred people to improve a sprawling and complex technical infrastructure. Bob empowered his staff and provided stalwart support in the face of adversity. He demonstrated the unusual ability to surge through a labyrinth of government malaise to achieve stunning success that until his arrival in IT, was perpetually elusive. If forced to state a weakness with Bob; I would expect him to modestly understate his contributions and over assert the support, dedication, blood, sweat and tears of others, as his reason for such success. I have the highest professional regard for him.”"]']### Assistant: The agent's job is to provide data analytics for DeFi users, and today the user is reaching out to the agent because they need assistance with implementing IT governance in their healthcare organization.
### Human: Agent: ['Marsha T.', 'Hello Friends,I\'m a governance, risk and compliance professional who has dedicated my career to the prevention and detection of financial crimes, specifically organizational fraud, bribery and corruption and money laundering.I am a thinker and a fixer who likes to decipher schemes, conundrums and "who done its". Because of this, a career in fraud detection, financial crimes prevention and compliance assurance was a natural path for me. Rules and regulatory expectations are constantly changing and companies need to rapidly adapt. I\'ve had the pleasure of helping national and multi-national banks and companies identify and resolve compliance gaps and develop the proper controls and protocols to ethically compete and protect the integrity of their respective brands.A few highlights along this journey include: • Reduced regulatory findings by 50% through compliance testing which identified instances of non-compliance. • Identified and recovered $1.5 million in assets which was used to pay down debt and compensate defrauded investors. • Conducted anti-corruption pre-acquisition due diligence assessments allowing senior executives of Fortune 500 corporations to cautiously execute multi-billion dollar acquisitions. • Diligently analyzed third-party vendor platforms and oversaw the implementation of recommendations that captured suspicious indicators.Throughout my career, I have served clients and managed teams across various industries, including but not limited to, aerospace and defense, consumer products, financial services, manufacturing and oil & gas. I have addressed issues in 10 countries, spanning 4 continents.Lastly, I\'m passionate about what I do and as such I maintain the Certified Anti-Money Laundering Specialist (CAMS) and the Certified Fraud Examiner (CFE) designations. Additionally, I am a member of the ACAMS CT Chapter Board.Thank you for visiting!Marsha ThomasSpecialties: Anti-Bribery and Anti-Corruption (ABC) • Anti-Money Laundering (AML) • Bank Secrecy/USA PATRIOT Acts • Foreign Corrupt Practices Act (FCPA) • Complex Investigations • Compliance Assurance • Due Diligence • Issues Identification & Resolution • Project Design & Execution • Policy Enhancement • Risk Assessment • Risk Management • Suspicious Activity Reporting (SAR) • Transaction Analysis & Review (Compliance-sensitive accounts) • Third-Party Risk', 'Financial Crimes SME \| ACAMS CT Chapter Board Member \| Borderless Talent \| Compliance Strategist \| Influential Risk Advisor \|', 'Resources Global Professionals', '[{"company":"Resources Global Professionals","company_id":"outsource-risk-management-llc","industry":"Management Consulting","location":"Stamford, Connecticut, United States","positions":[{"description":"• BSA, CIMA AML Regulation, PCMLTF Act (Canada), FCPA, FRB SR13-19 Compliance Testing & Reporting• Internal Controls Assessment (design and operating effectiveness)• Issues Validation• Risk Identification","duration":"Jan 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Resources Global Professionals","title":"Financial Crimes Consultant"}],"url":"https://www.linkedin.com/company/outsource-risk-management-llc"},{"company":"ACAMS","company_id":"acams","location":"Connecticut, United States","positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"ACAMS","title":"ACAMS CT Chapter Board Member"}],"url":"https://www.linkedin.com/company/acams"},{"company":"Independent Consultant","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Compliance consultant who provided program-enhancing guidance to institutions and professionals who sought to strengthen anti-corruption, anti-money laundering, fraud, third party risk and sanctions controls.","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"Independent Consultant","title":"Independent Compliance Advisor"}],"url":""},{"company":"Customers Bank","company_id":"customers-bank","location":"Connecticut","positions":[{"description":"• BSA/AML/OFAC Program Enhancement (Policies & Procedures)• BSA/AML/OFAC Training Development & Presentation• Identity Theft Prevention Program Enhancement (Policies & Procedures)• Compliance Audit/Testing• Internal Controls Assessment & Recommendations• Metrics Compilation & Reporting• People Management & Mentoring• Quality Assurance• Risk Advisory• Risk Assessments• Risk Identification & Mitigation","duration":"Oct 2014 Dec 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2018","start_date":"Oct 2014","subtitle":"Customers Bank","title":"Vice President, Financial Crimes Compliance Officer"}],"url":"https://www.linkedin.com/company/customers-bank"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"Greater New York City Area","positions":[{"description":"• KYC Investigator (CDD & EDD)• Risk Identification & Mitigation• Policies & Procedures Enhancement• AML Training Development & Presentation• People Management & Mentoring","duration":"Mar 2013 Oct 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2014","start_date":"Mar 2013","subtitle":"JPMorgan Chase & Co.","title":"KYC Compliance Officer"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"PwC","company_id":"pwc","location":"Greater New York City Area","positions":[{"description":"• Complex Fraud Investigations (Anti-Bribery & Corruption, Asset misappropriation, Employee Theft, Financial Misstatement)• FCPA Training Development & Presentation (Anti-Bribery & Corruption)• Internal Controls Assessment & Recommendations• Investigative Interviewing• Issues Identification & Remediation• People Management & Mentoring• Pre-acquisition Investigative Due Diligence (Mergers & Acquisitions, Third Party Risk)• Risk Advisory• Risk Assessment• Site Visits & Assessment• Transactions Analysis & Review","duration":"2004 2013 9 years","duration_short":"9 years","end_date":"2013","start_date":"2004","subtitle":"PwC","title":"Senior Advisory Consultant, Forensic Investigations Practice"}],"url":"https://www.linkedin.com/company/pwc"}]', '["“I worked alongside Marsha in her role at Customer\'s Bank. She was always thorough, diligent, timely and dependable. Along with providing regulatory oversight, she also took a role in educating and strengthening my team\'s general knowledge. Marsha was able to provide great leadership and guidance regarding KYC, AML, Fraud, and ID theft and drove a large section of our audit program. Marsha is a determined individual, capable of great success, and I would recommend her in any opportunity. ”","“I had the pleasure of working alongside Marsha for a few years and can attest to her strong leadership and problem solving skills. She is passionate about her work, and will do whatever it takes to get it done, and get it done right. I worked closely with Marsha on various KYC initiatives, where she played a critical role in the development of a KYC program by applying these very skills. Marsha is a subject matter expert in AML and KYC, and earns my highest recommendation. ”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to provide compliance assurance and risk management in the financial industry. Today, the user is reaching out to the agent because they need assistance in organizing and executing a large-scale international event while ensuring compliance with relevant regulations.
### Human: Agent: ['Ben Lewis', 'Experience managing the development and delivery of highly integrated software solutions.PMI PMBOK concentration. Experience implementing PMO practice and supply/demand process model in challenging environments. Excellent communication skills and stakeholder management at all levels of enterprise. Fifteen years of architecting and developing both enterprise and commercial software solutions. Hands-on experience with all stages of product development (SDLC) implementing multiple software development methodologies.', 'Software Engineering Manager at RedViking', 'RedViking', '[{"company":"RedViking","company_id":"redviking-engineering","industry":"Automation Machinery Manufacturing","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Apr 2019","subtitle":"RedViking","title":"Software Engineering Manager"}],"url":"https://www.linkedin.com/company/redviking-engineering"},{"company":"AAM - American Axle & Manufacturing","company_id":"americanaxle","location":"","positions":[{"description":"","duration":"Jan 2016 Mar 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2019","start_date":"Jan 2016","subtitle":"AAM - American Axle & Manufacturing","title":"Software Development"}],"url":"https://www.linkedin.com/company/americanaxle"},{"company":"The Taubman Company","company_id":"taubman","location":"Bloomfield Hills, MI","positions":[{"description":"DevOp project leader responsible for delivery of General Ledger, Fixed Asset, Master Data, Financial data and reporting tool conversion and implementation for multi-project JD Edwards ERP implementation. Technical system analyst and design of financial system current state/future state data architecture. Managing third-party development teams including domestic and off-shore external resources. Architecting enterprise level design of system integration and standardization. Design and development of internal custom applications in compliance with enterprise architectural best practices focusing on service oriented architecture design patterns.Functional ownership of SOX controls and reporting of enterprise financial system.Ownership of development standardization of processes, system controls, and toolsets.","duration":"Jan 2013 Sep 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2015","start_date":"Jan 2013","subtitle":"The Taubman Company","title":"System Developer - ERP Implementation Data Lead"}],"url":"https://www.linkedin.com/company/taubman"},{"company":"Atlas Oil Company","company_id":"atlas-oil-company","location":"","positions":[{"description":"Lead multiple small to medium size cross-functional and software development projects from inception to completion. Projects include web/windows development, business and technical system integration, Windows and Office upgrade/deployment, accounting/trading/risk/reporting system implementations. Managed project budget, cross-functional/third party/IT teams (10+), aggressive schedules, business risk, communication and transparency to project team/stakeholder/leadership. Focused on growing effective relationships with cross-functional business teams, leadership team, third-party business partners. Driving application portfolio management focusing on minimizing total cost of ownership (TCO), business risk management, and strategic extensibility.Lead application development team in establishing best practice standard methodology/process (Agile) including implementation of design patterns, centralization, iterative demand-driven production, test based development, and standard application controls. Resulted in significant reduction in defect rate and unscheduled support.Performed software development including Web/Windows applications, middleware, Microsoft Office components, SOA based architecture, B2B system interfacing using industry standard protocols (cXML). Implemented source control repository (SVN), change control processes, centralized application management and configuration.","duration":"Oct 2010 Dec 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2012","start_date":"Oct 2010","subtitle":"Atlas Oil Company","title":"IT Project Manager / Sr. Software Developer"}],"url":"https://www.linkedin.com/company/atlas-oil-company"},{"company":"Learning Care Group","company_id":"learning-care-group","location":"","positions":[{"description":"Performed application solution architect and development roles building internal web and Windows based applications utilized by multiple business owners throughout the organization. Participated in implementation of Agile development methodologies and realized lower defect rates per release and an expedited release schedule. Support and continuing development of custom applications including a POS system (windows, web, SOA, nTier), Issue/Item Tracking System (web), School Location and Office Management System (web, nTier), Pricing and Rate Management Application (web), School Accreditation Application (web, nTier). Technical lead on medium projects including a multi-phase environment migration and legacy data conversion. Completed integrated reporting solution using SQL Server Reporting Services to provide effective decision making support.Collaborated with quality assurance and support teams to standardize QA efforts and processes as well as identify and improve the effectiveness of Regression, Load and Performance testing processes and metrics.Worked with application stakeholders, business owners, and internal business analysts to define process inefficiencies and develop business and technical requirements for large, medium, and small scale applications using best-fit architecture.Provided top level support to helpdesk team, school directors, and internal employees.","duration":"Feb 2008 Oct 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"Oct 2010","start_date":"Feb 2008","subtitle":"Learning Care Group","title":"Software Developer"}],"url":"https://www.linkedin.com/company/learning-care-group"},{"company":"New World Systems","company_id":"new-world-systems","location":"","positions":[{"description":"Responsible for requirement definition, sub-project schedule, scope control, and quality management of data migration services in coordination with ERP implementations. Completed software implementation projects successfully and on time for major customers including Flint, MI, and Gaston County, NC police departments.Developed .NET Windows-based ERP solutions for Police, Fire, Jail, and EMS agency customers in a fast-paced, Agile/XP, team-based environment. Created .Net Web forms based item tracking and project management system used to manage development cycles and provide performance metrics.Managed small billable projects including development of custom interfaces, web services, extensible applications on both IBM iSeries and .Net platforms (client/server, SOA, web services, mainframe) requiring coordination between third-party vendors, customer business owners, and internal support. Participated in adoption of Agile methodologies as well as a test-driven development practices into standard development processes. Volunteered on 24x7 support team. Responsible for support of Computer Aided Dispatch systems.Initial two years developed products for IBM iSeries platform products using RPG III/ RPG IV, CL, DB2 stack.","duration":"Mar 1999 Jan 2008 8 years 11 months","duration_short":"8 years 11 months","end_date":"Jan 2008","start_date":"Mar 1999","subtitle":"New World Systems","title":"Software Developer/Application Consultant"}],"url":"https://www.linkedin.com/company/new-world-systems"}]', '["Alexi Antonino “Ben is a very detail oriented efficient programmer that works diligently to find and resolve any issue presented to him. Ben is fun to work with, and interacts well with the whole staff.”","Tony Detwiler PMP “I have known Ben for almost twelve years. Ben worked for me on many projects as a developer, and based on his work, I would rank him as one of the best developers I have ever worked with. Ben distinguished himself by consistently submitting exceptionally well-researched and well-written programs for clients. He has always displayed high attention to detail and has always practiced the ability to maintain very high standards in everything he does. His performance is a good indication of how he would perform in any environment and would be an extremely positive asset to any program.”"]'] User: ['Federico Molina', "Experienced Junior System Administrator with a demonstrated history of working in the telecommunications industry. Skilled in Domain Name System (DNS), Service Desk, Printer Support, Outage Management, and Computer Hardware Troubleshooting. Strong information technology professional with a Bachelor's degree of Information Systems focused in Management Information Systems, General from University of Utah - David Eccles School of Business.", 'Jr Systems Administrator at All West Communications \| BS in IS \| A+ \| Net+ \| CIOS \| Sec+ \| CSIS \|', 'All West Communications', '[{"company":"All West Communications","company_id":"all-west-communications_2","industry":"Telecommunications","location":"Kamas, UT","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"All West Communications","title":"Jr. Systems Administrator"}],"url":"https://www.linkedin.com/company/all-west-communications_2"},{"company":"Thatcher Company","company_id":"thatcher-company","location":"West Valley, Utah","positions":[{"description":"","duration":"Aug 2018 Jul 2019 1 year","duration_short":"1 year","end_date":"Jul 2019","start_date":"Aug 2018","subtitle":"Thatcher Company","title":"Jr. Systems Administrator"}],"url":"https://www.linkedin.com/company/thatcher-company"},{"company":"Nu Skin","company_id":"nu-skin-enterprises","location":"Provo, Utah Area","positions":[{"description":"","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"Nu Skin","title":"IT Service Desk Specialist II"}],"url":"https://www.linkedin.com/company/nu-skin-enterprises"},{"company":"A-LIGN","company_id":"a-lign","location":"Oakley, UT","positions":[{"description":"","duration":"May 2017 Mar 2018 11 months","duration_short":"11 months","end_date":"Mar 2018","start_date":"May 2017","subtitle":"A-LIGN","title":"Staff Consultant"}],"url":"https://www.linkedin.com/company/a-lign"},{"company":"Apple","company_id":"apple","location":"Salt Lake City, Utah","positions":[{"description":"","duration":"Jun 2015 Mar 2016 10 months","duration_short":"10 months","end_date":"Mar 2016","start_date":"Jun 2015","subtitle":"Apple","title":"AppleCare AHA"}],"url":"https://www.linkedin.com/company/apple"}]', '["“Federico has been great to work with! He was always friendly and proactive at dealing with any IT issues we had. We will miss him at Thatcher Company!”","“I had the pleasure of working with Federico at Thatcher Company. Federico was very proactive in assisting myself and others with IT related issues. Federico is very friendly and maintains a consistent positive attitude at work.”"]']### Assistant: The agent's job is to manage the development and delivery of highly integrated software solutions, and today, the agent is reaching out to the user because they need assistance with troubleshooting a DNS issue in their telecommunications system.
### Human: Agent: ['Ryan Lindgren', 'I build and grow businesses utilizing 20 years experience in De Novo, mergers and acquisitions, and joint ventures strategies to accomplish organizational growth plans or exit goals with business development, branding, onboarding and integration skills and tools that are scalable, diversified and data forward. These strategies have helped PE-owned healthcare practices and retail organizations alike. From Madison Reed and Community Veterinary Partners to Benevis Dental Practice Management, Dunkin Donuts/Baskin Robbins to Togo’s, I’ve built and led business development teams that drive De Novo and M&A from lead sourcing to close. Working hand-in-hand with boards, I gain leadership buy-in for annual business plans and recommendations around strategic opportunities, go/no-go and deal structures. CONNECT: ☎ 404-718-9660 📧 RWLINDGREN@GMAIL.COM RESULTS: ☑ Built PE-owned dental services acquisition and office development program from the ground up. Grew revenues to 100X with 45X nationwide practice expansion. ☑ More than doubled PE-backed veterinary group’s revenues and EBITDA and led >2X practice expansion with onboarding that ensure improved post-acquisition performance. ☑ Championed a scalable De Novo real estate development, site selection, construction and facility management strategy that opened 20-30 new medical practices annually and sustained >60% IRR. ☑ Spearheaded strategy that grew Dunkin’ Brands franchises 2X generating $700M franchise revenue. SKILLS: Merger & Acquisition \| Business Development \| Lead Generation \| Cross-Functional/Multi-site Scalability \| Capital Budget/Allocation \| De Novo/Real Estate & Construction \| Team Leadership \| Talent Management \| P&L Budgeting/Forecasting \| Vendor Selection/Management \| Facilities Design/Maintenance \| Healthcare Compliance \| Medicaid/Federal Funded Programs \| Research/Data/Trends Analysis \| Financial Modeling/ROI Analysis \| Continuous Process Improvement \| Negotiation', 'VP Retail Strategy & Corporate Development at Madison Reed', 'Madison Reed', '[{"company":"Madison Reed","company_id":"madison-reed","industry":"Personal Care Product Manufacturing","location":null,"positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Madison Reed","title":"VP Retail Strategy & Corporate Development"},{"description":"","duration":"Mar 2019 May 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2021","start_date":"Mar 2019","subtitle":"Madison Reed","title":"VP Real Estate and Development"}],"url":"https://www.linkedin.com/company/madison-reed"},{"company":"Community Veterinary Partners","company_id":"community-veterinary-partners","location":"Greater Philadelphia Area","positions":[{"description":"To date, I’ve more than doubled this PE-backed companies hospital EBITDA and revenues and led the acquisitions based expansion that far outpaced its first 8 years. We’ve expanded from PA across the Eastern US – as far south as FL and west as IN.My 5-member M&A team blended sophisticated digital marketing techniques with old school relationship building – yielding a 343% increase in yearly inbound leads.The PE and Board-approved business development, acquisition and onboarding strategies I’ve put forth have achieved growth, were executed without over-burdening operations and ensured strong performance both pre- and post-acquisition.","duration":"Jan 2017 Mar 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2019","start_date":"Jan 2017","subtitle":"Community Veterinary Partners","title":"VP Business Development"}],"url":"https://www.linkedin.com/company/community-veterinary-partners"},{"company":"Benevis","company_id":"benevisdental","location":null,"positions":[{"description":"As the Senior Development Officer I built and executed a new-to-the-company acquisition business strategy that further diversified the portfolio and drove a shift from new construction Medicaid based practices to acquisitions and commercial insurance business lines. Through capital allocation, real estate portfolio management, strategic planning, selection, construction/acquisition and operations support, we increased office operating margins by 6.1% while growing units, revenue, and EBITDA.","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Benevis","title":"VP Acquisitions & Development"},{"description":"I championed a new payer risk diversification strategy that gave rise to 2 new business lines resulting in new cash and commercial dental business lines. The support organization I built drove our programs from opportunity identification to integration spanning clinical and operational due diligence, clinical multi-site operations, real estate, strategic planning and analysis, asset and lease administration.The results? Millions in new commercial insurance and cash-based revenue, and a new “business within a business” platform.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Benevis","title":"VP, Business Development Strategy"},{"description":"I created and implemented a scalable De Novo strategy encompassing real estate development, site selection, construction and facility management strategy that catapulted this Atlanta-based practice into 18 states and grew at a rate of 20+ new practices annually. Leveraged my retail new unit and franchise growth expertise, I built a framework, established R&D tools, developed construction and facility support and maintenance teams and led all vendor and contractor evaluations and management.","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"Benevis","title":"VP Real Estate & Development Strategy"}],"url":"https://www.linkedin.com/company/benevisdental"},{"company":"Dunkin\' Brands","company_id":"dunkin%27%E2%80%8B-brands","location":"Greater New York City Area","positions":[{"description":"Was promoted up through numerous positions within the company across Real Estate Development and Construction, Market Planning, Financial Planning and Analysis, and Franchise Operations. Was promoted up through numerous positions within the company across Real Estate Development and Construction, Market Planning, Financial Planning and Analysis, and Franchise Operations.","duration":"1997 2004 7 years","duration_short":"7 years","end_date":"2004","start_date":"1997","subtitle":"Dunkin\' Brands","title":"Real Estate Development"}],"url":"https://www.linkedin.com/company/dunkin%27%E2%80%8B-brands"},{"company":"Allied Domecq","company_id":"allied-domecq","location":"London, United Kingdom","positions":[{"description":"Held various positions in a rotational training program through Asset Management, Financial Planning, Brand Management, and Operations. Held various positions in a rotational training program through Asset Management, Financial Planning, Brand Management, and Operations.","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Allied Domecq","title":"Asset Management"}],"url":"https://www.linkedin.com/company/allied-domecq"}]', '["“I had the privilege of working with Ryan when he joined my team at Community Veterinary Partners. He quickly learned the nuances of the veterinary industry - allowing him (and his team) to surpass CVP\'s new partnership (M&A) goals each year. I remain particularly impressed by Ryan\'s thoughtful, contemplative, process-driven approach to resolving issues,. He led the development and revision of our Business Development procedures - from introducing new pipeline strategies, to streamlining and shortening the deal evaluation and close process. Ryan demonstrated outstanding leadership skills as he hired and coached his team of Directors of Business Development - a true mentor and advocate for them. Ryan is a great addition to any company that seeks a Business Development leader who can produce remarkable growth while being an active and thoughtful member of the leadership team. ”","“Ryan is a true professional. He knows how to build a biz dev process and manage an M&A deal from start to finish. Ryan is a high integrity individual who is a seasoned executive who knows how to close. ”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to reach out to potential candidates and confirm their availability for an upcoming interview. Today, the user is reaching out to the agent because they need to reschedule their interview due to a scheduling conflict.
### Human: Agent: ['Rebecca Hodges', 'Highly versatile professional with a proven ability to boost efficiency and productivity in fast-paced administrative roles. Successful background coordinating marketing, ticketing, account reconciliation and office management for sports/entertainment venues and other people-focused organizations. Loyal and trustworthy individual with energy, commitment and unwavering integrity. AREAS OF EXPERTISE: • Administrative Support • Accounts Payable & Receivable • Event Logistics, Ticketing & Management • Excellence in Client Relations • Budgeting & Cash Management • Marketing', 'Special Events and Marketing Manager at Stock Yards Bank & Trust', 'Stock Yards Bank & Trust', '[{"company":"Stock Yards Bank & Trust","company_id":"stock-yards-bank-&-trust","industry":"Banking","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Stock Yards Bank & Trust","title":"Special Events and Marketing Manager"},{"description":"","duration":"Feb 2015 Dec 2020 5 years 11 months","duration_short":"5 years 11 months","end_date":"Dec 2020","start_date":"Feb 2015","subtitle":"Stock Yards Bank & Trust","title":"Special Events Assistant"}],"url":"https://www.linkedin.com/company/stock-yards-bank-&-trust"},{"company":"Nanz & Kraft Florists","company_id":"nanz-&-kraft-florists","location":"Louisville, KY","positions":[{"description":"Highly experienced and versatile floral designer with over 25 years of experience. Related skills: Office Administration, Accounting, Client Services, Administrative Support, Cash Flow Management, Program Coordination, Event Planning, Problem Solving, Technical ProficiencyManage and support day-to-day business operations for full-service floral design company. Consult with clients and provide expertise in planning events. Perform administrative and financial tasks for three locations. Order merchandise and supplies. Reconcile accounts. Train employees. Generate detailed reports and track performance.Key Achievements:\uf077 Expertly balanced administrative and client services tasks in highly visible and versatile role.\uf077 Hand-selected to serve as interim manager when needed.\uf077 Increased customer satisfaction by working directly with clients through all phases of event, party and floral design projects, and by anticipating conflicts (before they escalated).","duration":"Nov 2009 Feb 2015 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2015","start_date":"Nov 2009","subtitle":"Nanz & Kraft Florists","title":"Floral Designer/Sales/Floral Consulting"}],"url":"https://www.linkedin.com/company/nanz-&-kraft-florists"},{"company":"Kentucky Venues","company_id":"kentucky-venues","location":"Louisville, KY","positions":[{"description":"Related skills: Program Launch, Event Coordination, On-site Management, Public Relations, Ticket Sales, Account Reconciliation, Staff Supervision, Office Administration, Hiring, Catering, Financial Accountability, Problem Solving, Technical Proficiency, PayrollLaunched the Premium Services ticketing program for sporting events and concerts at the new KFC Yum! Center and Freedom Hall. Supervised ticket ordering and fulfillment processes. Managed all operations of three floors of the arena, including security, concierge and floor staff. Provided on-site management for staff, event operations and VIP suites. Reconciled finances. Hired and coached employees. Processed payroll for up to 100 personnel.Key Achievements:-Designed and implemented a program that streamlined daily account reconciliation.\uf077 Managed time-sensitive administrative and office functions related to ticket ordering and processing (such as printing, checking tickets for accuracy and mass mailings).\uf077 Skillfully navigated changing priorities in a workplace with ever-evolving supervisors, schedules, coworkers and teams.","duration":"Aug 2010 Sep 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2011","start_date":"Aug 2010","subtitle":"Kentucky Venues","title":"Program Coordinator/Premium Services Associate"}],"url":"https://www.linkedin.com/company/kentucky-venues"},{"company":"Broadway Across America","company_id":"broadwayacross-america","location":null,"positions":[{"description":"Related skills: Team Building, Leadership, Marketing, Business Development, Financial Processes, Ordering, Event Management, Campaign Development, Performance Analysis, Media Buying, PR, Communications, Project Coordination, Office Procedures, TechnologiesEarned promotion in \'06 after exceptional performance as Marketing Coordinator. Identified and capitalized on opportunities to increase visibility for productions at the Kentucky Center, Louisville Palace and other venues.Led media buying efforts for print, TV, radio, outdoor, web and social media platforms.Developed and served as administrator for social media sites. Coordinated ticketing with venue and Broadway staff, media and outside contractors.Key Achievements:Defined and implemented brand standards, and created original, compelling marketing, public relations and promotional campaigns (e-blasts, mobile marketing, events, third-party sponsorships, trade marketing and grassroots programs) that seized the attention of targeted audiences and contributed to outstanding sales performance.Developed street team to roll out guerilla marketing strategies.*Envisioned and launched marketing campaigns and projects from the ground up, tracked analytics and fine-tuned initiatives for maximum impact and effectiveness","duration":"Jan 2002 Dec 2009 8 years","duration_short":"8 years","end_date":"Dec 2009","start_date":"Jan 2002","subtitle":"Broadway Across America","title":"Director of Marketing"},{"description":"Related skills: Box Office Administration, Ticket Sales, Customer Relations, Ticketing Services, Logistics, Administrative Procedures, Clerical, Staff Supervision, Team Building, TrainingProvided comprehensive administrative and operational support to the Director of Ticketing, and assisted call center and group sales employees on consistent basis. Supervised and coordinated box office staff in implementing the full range of theater/concert ticketing services, including order management and fulfillment. Controlled finances and reconciled accounts each night.Key Achievements:-Served as trusted liaison between venue, show/performance companies and presenters to seamlessly execute touring Broadway productions.-Developed training manual for Box Office Manager and staff positions.-Recipient of Clear Channel Entertainment\'s Hot Ticket Award for Excellence.","duration":"Feb 2000 Jan 2002 2 years","duration_short":"2 years","end_date":"Jan 2002","start_date":"Feb 2000","subtitle":"Broadway Across America","title":"Performance/Box Office Manager"}],"url":"https://www.linkedin.com/company/broadwayacross-america"},{"company":"Yum! Brands","company_id":"yum-brands","location":"","positions":[{"description":"Accounts Payable Clerk (1998 to 2000)Related skills: A/P, Accounting, Bookkeeping, Office Support, Administration, Reconciliation, Cash Management, Invoice Review, Payment Processing, Report WritingReviewed and processed A/P invoices for Pizza Hut, Taco Bell and KFC stores. Reached out to stores and vendors to research invoices. Provided administrative support to cross-functional departments. Scrutinized payments, reconciled accounts and prepared reports. Accounts Payable Clerk (1998 to 2000)Related skills: A/P, Accounting, Bookkeeping, Office Support, Administration, Reconciliation, Cash Management, Invoice Review, Payment Processing, Report WritingReviewed and processed A/P invoices for Pizza Hut, Taco Bell and KFC stores. Reached out to stores and vendors to research invoices. Provided administrative support to cross-functional departments. Scrutinized payments, reconciled accounts and prepared reports.","duration":"Jan 1998 Feb 2000 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2000","start_date":"Jan 1998","subtitle":"Yum! Brands","title":"Accounts Payable Clerk"}],"url":"https://www.linkedin.com/company/yum-brands"},{"company":"IKON Office Solutions","company_id":"ikon-office-solutions","location":"","positions":[{"description":"Accounts Payable, Inventory Accounting, Administrative Accounts Payable, Inventory Accounting, Administrative","duration":"Jan 1997 Jan 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1998","start_date":"Jan 1997","subtitle":"IKON Office Solutions","title":"Accounts Payable/Receivable"}],"url":"https://www.linkedin.com/company/ikon-office-solutions"}]', '["Alisha Ash “Rebecca is an incredible employee to work with. She is driven with a strong mind and great work ethic. Rebecca is the type of employee others can find influence and inspiration in. A true pleasure to work with.”","Mikey Kilun “Rebecca is incredibly personable, intelligent, and has consistently proven her efficiency and success in her role as a Marketing Director. She has amazing flexibility to adapt to changes in job functions, and taking on new reponsibilities. Any company would find Rebecca a strong asset and addition to their team.”"]'] User: ['Christopher Dye', 'Christopher E Dye BSME, PMP, CAPM, OSHA 30 Card Construction/General Industry, TWIC. Engineering Project Management Professional.', 'Administrative Project Manager at ENGIE', 'ENGIE', '[{"company":"ENGIE","company_id":"engie","industry":"Renewable Energy Semiconductor Manufacturing","location":"The Ohio State University","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"ENGIE","title":"Administrative Project Manager"}],"url":"https://www.linkedin.com/company/engie"},{"company":"Kureha PGA","company_id":"kureha-pga","location":"Belle, West Virginia","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Kureha PGA","title":"Project Management Engineer"}],"url":"https://www.linkedin.com/company/kureha-pga"},{"company":"Status Engineering","company_id":null,"location":"Perrysburg, Ohio","positions":[{"description":"Engineering Consulting Engineering Consulting","duration":"Jul 2007 - Present 14 years 5 months","duration_short":"14 years 5 months","end_date":"Present","start_date":"Jul 2007","subtitle":"Status Engineering","title":"CEO"}],"url":""},{"company":"June Graphics LLC","company_id":null,"location":"Troy, Ohio","positions":[{"description":"This is our family run business that specializes in slitting / converting / wind/rewind custom made machinery. June Graphics is world wide with sales and manufacturing.www.junegraphics.com This is our family run business that specializes in slitting / converting / wind/rewind custom made machinery. June Graphics is world wide with sales and manufacturing.www.junegraphics.com","duration":"Jun 1998 - Present 23 years 6 months","duration_short":"23 years 6 months","end_date":"Present","start_date":"Jun 1998","subtitle":"June Graphics LLC","title":"Mechanical Engineer"}],"url":""},{"company":"Dillin Automation Systems","company_id":"dillin-automation-systems","location":"Toledo, Ohio Area","positions":[{"description":"Project management for Conveyor systems and automated systems. Project management for Conveyor systems and automated systems.","duration":"Jan 2017 Jun 2017 6 months","duration_short":"6 months","end_date":"Jun 2017","start_date":"Jan 2017","subtitle":"Dillin Automation Systems","title":"Project Manager"}],"url":"https://www.linkedin.com/company/dillin-automation-systems"},{"company":"CountryMark","company_id":"countrymark","location":"Mt. Vervon, IN","positions":[{"description":"","duration":"Feb 2016 Nov 2016 10 months","duration_short":"10 months","end_date":"Nov 2016","start_date":"Feb 2016","subtitle":"CountryMark","title":"Engineering Project Manager"}],"url":"https://www.linkedin.com/company/countrymark"},{"company":"Michelin","company_id":"michelin","location":"Louisville, Kentucky Area","positions":[{"description":"Project Engineering Management Project Engineering Management","duration":"May 2014 Jan 2015 9 months","duration_short":"9 months","end_date":"Jan 2015","start_date":"May 2014","subtitle":"Michelin","title":"Capital Project Manager"}],"url":"https://www.linkedin.com/company/michelin"},{"company":"Haverhill Chemicals","company_id":"haverhill-chemicals","location":"Haverhill, Ohio","positions":[{"description":"Project Engineering and Project Management for the Capital Engineering Group Project Engineering and Project Management for the Capital Engineering Group","duration":"May 2013 Dec 2013 8 months","duration_short":"8 months","end_date":"Dec 2013","start_date":"May 2013","subtitle":"Haverhill Chemicals","title":"Projects Engineer (Capital Projects Group)"}],"url":"https://www.linkedin.com/company/haverhill-chemicals"},{"company":"SSOE Group","company_id":"ssoe-group","location":"","positions":[{"description":"Worked various jobs ranging from foods, industrial and Petrochemical as lead engineer. Worked various jobs ranging from foods, industrial and Petrochemical as lead engineer.","duration":"Jun 2010 Jul 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2011","start_date":"Jun 2010","subtitle":"SSOE Group","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/ssoe-group"},{"company":"BP","company_id":"bp","location":"","positions":[{"description":"Capital engineering project management, project engineering and turnaround management. Capital engineering project management, project engineering and turnaround management.","duration":"Jun 2007 Jul 2010 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jul 2010","start_date":"Jun 2007","subtitle":"BP","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bp"}]', '["Nicholas Smith “Working at Kureha PGA with Christopher, I have been able to work beside and learn about his knowledge and his ability to complete projects efficiently and accurately. He has only been on site for a few weeks and has shown true values that will help out the project team. ”","Josh Harmon “Chris was a successful project manager while I worked with him on BP projects. We produced quality construction packages and delivered them on schedule and under budget. Projects included equipment design and layout for maintenance of plant utility piping and sewers, equipment design and layout for upgrades to site water treatment facilities and upgrades to utility distribution systems. Based on my experience working with Chris, I would recommend him on future project work.”"]']### Assistant: The agent's job is to coordinate marketing and event logistics for sports/entertainment venues, and today the user is reaching out to the agent because they need assistance in managing administrative tasks for a construction project.
### Human: Agent: ['Katherine Smith, PHR', 'Human Resource Professional with more than 12-years experience in many functional areas of human resources. High level of integrity, ability to lead, and work as an effective team-member to reach organizational goals and objectives. I enjoy being challenged and have been commended on my ability to adapt to new or unfamiliar fast paced environments.', 'Human Resources Professional', 'AM Retail Group', '[{"company":"AM Retail Group","company_id":"am-retail-group","industry":"Retail","location":"","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jun 2018","subtitle":"AM Retail Group","title":"HR Manager"}],"url":"https://www.linkedin.com/company/am-retail-group"},{"company":"Apple American Group LLC","company_id":"apple-american-group","location":"","positions":[{"description":"•HR Manager for 28 Applebee’s restaurants in MN•Advise Market President, Area Directors, and General Managers on organizational and HR policies•Responded to employee issues and questions in a timely manner•Identify staff vacancies and recruit, interview, and select applicants•Conduct orientation for all new Managers•Execute training and development for all restaurant managers •Conduct manager roundtable discussions to foster open communication between the field and upper management•Active member of the MN Regional Leadership team•Conduct routine store audits for HR compliance","duration":"May 2016 Jun 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2018","start_date":"May 2016","subtitle":"Apple American Group LLC","title":"Field Human Resources Manager"}],"url":"https://www.linkedin.com/company/apple-american-group"},{"company":"LSG Sky Chefs","company_id":"lsg-group","location":"","positions":[{"description":"* Implemented and enforced company policy and procedures relating to all phases of human resources activity for union and non-union employees* Provided advice and counsel to operational management regarding HR practices, policy, and employment law* Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database. Including developed and led the rollout of our turnover initiatives and tools.* Administered and processed payroll for union and non-union employees. Educated and advised employees on group health plans* Developed and facilitated all new-hire orientations. Conducted employment verifications and investigations. Built a comprehensive employee recruiting strategy.* Facilitated the criminal background check process for new hires.* Administrated all aspects of leave administration, including employee notifications, disability programs and health benefits.* Managed the employee rewards programs.* Audited workplace, employee and management policies and procedures.* Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.","duration":"May 2005 May 2016 11 years 1 month","duration_short":"11 years 1 month","end_date":"May 2016","start_date":"May 2005","subtitle":"LSG Sky Chefs","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/lsg-group"}]', '["Joyce Nash, SPHR, SHRM-SCP “Katie is an excellent HR Generalist. She is very knowledgeable HR professional. She has assisted me on several occasions with recruiting projects in my customer service center. I would recommend her for any positions she felt qualified to pursue.”","Jennifer Borscheid, SHRM-SCP “Katie is a valued member of the LSG Sky Chefs Human Resources Team across all of North America. She is always willing to jump in and bring order to the often chaotic environment within the organization. Personally; Katie has not only assisted with the administrative duties of my current position, but also is continually available to assist in difficult employee and departmental situations. I would recommend Katie as an expert and professional in any Human Resource role.”"]'] User: ['Erika Batson', 'The bitterness of poor quality remains long after the sweetnessof low price is forgotten. ~ Benjamin Franklin', 'Owner at Complete Cleaning Service, Inc.', 'Complete Cleaning Service, Inc.', '[{"company":"Complete Cleaning Service, Inc.","company_id":null,"location":"Melbourne, Florida Area","positions":[{"description":"","duration":"Jun 2000 - Present 21 years 6 months","duration_short":"21 years 6 months","end_date":"Present","start_date":"Jun 2000","subtitle":"Complete Cleaning Service, Inc.","title":"Owner"}],"url":""},{"company":"Stratos Lightwave","company_id":"stratos-lightwave","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Stratos Lightwave","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/stratos-lightwave"},{"company":"EDS Group","company_id":"eds-group","location":"Sharon Hill, PA","positions":[{"description":"Lottery Machine Part Purchase and Distribution for 9 States Lottery Machine Part Purchase and Distribution for 9 States","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"EDS Group","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/eds-group"},{"company":"Blazer Financial Services","company_id":null,"location":"Brookhaven, PA","positions":[{"description":"Lending and collections. Lending and collections.","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"Blazer Financial Services","title":"Loan Officer"}],"url":""}]', '["Cathy Green “Any home owner or commercial office owner who needs their space cleaned would do well to hire Erika\'s company to do the work. She has the bull by the horns in terms of using the most up to date products and equipment and her employees are the absolute BEST in the business.”","Sean Paty “Erika provides unrivaled expertise in her field. Her desire to perform pales only to her incredible character. I hold steadfast in recommending her and her company to anyone needing her services.”"]']### Assistant: The agent's job is to provide human resources consulting services. Today, the user is reaching out to the agent because they need assistance with employee recruitment and HR policies for their cleaning service company.
### Human: Agent: ['Frank Murray', '•More than 20 years of experience in large multi-protocol LAN/WAN environments. •Expert knowledge of routing, swithing, load balancers and firewalls. Platforms include Cisco, Force 10, F5 Networks, Palo Alto Networks, Juniper and Foundry.•Expertise in protocols such as TCP/IP, IPSec, MPLS, Spanning-tree, VTP, VLAN Trunking, Etherchannel, HSRP, EIGRP, OSPF, BGP, NAT, ACLs, DLSw+, SNMP, Wireless LAN, MPLS, Frame-relay, ATM, PoS, QOS, and VOIP.•Passed the written portion of the CCIE certification.•BS in Computer Science.•Cisco Certified Network Professional (CCNP).Specialties: TCP/IP, IPSec, VPN, PPP, STP, VLAN, HSRP, EIGRP, OSPF, BGP, NAT, ACLs, DLSw+, SNMP, Wireless LAN, MPLS, Frame-relay, ATM, PoS, QOS, and VOIP.', 'Principal Network Engineer at SAIC', 'SAIC', '[{"company":"SAIC","company_id":"saicinc","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Network and security team lead for the City of Anaheim. Architect and principal engineer.","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"SAIC","title":"Principal Network Engineer"},{"description":"Responsible for network projects for all County of Orange agencies.","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"SAIC","title":"Principal Network Engineer"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"Consulting Network Engineer to the City of Anaheim. Consulting Network Engineer to the City of Anaheim.","duration":"May 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"May 2013","subtitle":"HP Enterprise Services","title":"Sr. Network Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Ares Management","company_id":"ares-management","location":"","positions":[{"description":"","duration":"Mar 2012 Feb 2013 1 year","duration_short":"1 year","end_date":"Feb 2013","start_date":"Mar 2012","subtitle":"Ares Management","title":"Sr. Network Engineer"}],"url":"https://www.linkedin.com/company/ares-management"},{"company":"AT&T Interactive","company_id":"yp","location":"","positions":[{"description":"","duration":"Jun 2009 Mar 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2012","start_date":"Jun 2009","subtitle":"AT&T Interactive","title":"Sr. Network Engineer"}],"url":"https://www.linkedin.com/company/yp"},{"company":"Technicolor","company_id":"technicolor","location":"","positions":[{"description":"Support large, high-speed, international TCP/IP network including MPLS backbone, and 10 Gig/ 1 Gig Ethernet over dark fiber. Support large, high-speed, international TCP/IP network including MPLS backbone, and 10 Gig/ 1 Gig Ethernet over dark fiber.","duration":"Nov 2008 Apr 2009 6 months","duration_short":"6 months","end_date":"Apr 2009","start_date":"Nov 2008","subtitle":"Technicolor","title":"Contractor"}],"url":"https://www.linkedin.com/company/technicolor"},{"company":"Internet Brands","company_id":"connexus","location":"","positions":[{"description":"","duration":"Nov 2007 Oct 2008 1 year","duration_short":"1 year","end_date":"Oct 2008","start_date":"Nov 2007","subtitle":"Internet Brands","title":"Sr. Network Engineer"}],"url":"https://www.linkedin.com/company/connexus"},{"company":"Vendare Media","company_id":"vendare-media","location":"","positions":[{"description":"","duration":"Jun 2006 Nov 2007 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2007","start_date":"Jun 2006","subtitle":"Vendare Media","title":"Sr. Network Engineer"}],"url":"https://www.linkedin.com/company/vendare-media"},{"company":"Connexus Corp","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2006 Oct 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2007","start_date":"Jun 2006","subtitle":"Connexus Corp","title":"Sr. Network Engineer"}],"url":""},{"company":"VendareNetblue","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"VendareNetblue","title":"Sr. Network Engineer"}],"url":""},{"company":"Los Angeles County","company_id":"los-angeles-county","location":"","positions":[{"description":"","duration":"Mar 2002 Jun 2006 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jun 2006","start_date":"Mar 2002","subtitle":"Los Angeles County","title":"IT Specialist"}],"url":"https://www.linkedin.com/company/los-angeles-county"},{"company":"SeeBeyond","company_id":"seebeyond","location":"","positions":[{"description":"","duration":"Mar 2001 Oct 2001 8 months","duration_short":"8 months","end_date":"Oct 2001","start_date":"Mar 2001","subtitle":"SeeBeyond","title":"Network Manager"}],"url":"https://www.linkedin.com/company/seebeyond"},{"company":"International Network Services","company_id":"international-network-services","location":"","positions":[{"description":"","duration":"Jul 1997 Mar 2001 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2001","start_date":"Jul 1997","subtitle":"International Network Services","title":"Network Consultant"}],"url":"https://www.linkedin.com/company/international-network-services"},{"company":"Bergen Brunswig","company_id":null,"location":"","positions":[{"description":"","duration":"1987 1997 10 years","duration_short":"10 years","end_date":"1997","start_date":"1987","subtitle":"Bergen Brunswig","title":"Network Engineer"}],"url":""}]', '["Darrell Mauldin “Frank ran my networking group at SeeBeyond before Sun Microsystems acquired SeeBeyond. He managed a staff responsible for the global design, implementation, and operations of the data and voice networks. His work was exemplary and he had the respect of his staff for his technical expertise and the respect of his managers for his ability to produce results within his group. I would highly recommend Frank for any position that required any combinations of these types of skills.”","Sean Johnson “Frank is a very competent and knowledgeable engineer. I have always been impressed with his mastery of networking technologies, and his ability to apply his knowledge in real world satiations. He is an excellent resource who performs above and beyond, and I’m proud to also call him a friend.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical support and guidance, and today they are reaching out to the user because they need assistance in troubleshooting and optimizing the production line's electronic controls.
### Human: Agent: ['Warren Lanza', '30 + years in the Audio Video, Consumer Electronics, IoT, Lighting, Security, and Home Automation industries. Privileged to work for some of the greatest names in the business,Lutron, Crestron, Savant, and LiteTouch as well as Independant Dealers and Rep Firms. I am now focused primarily on Real Estate Rehab and Investment. Available for consultation in the AV,Home Automation etc world. My goal has always been transformational differences rather than transactional sales.', 'In charge of solutions', 'Woodford-Jones llc', '[{"company":"Woodford-Jones llc","company_id":null,"location":"Boca Raton Florida","positions":[{"description":"Woodford-Jones is a Real Estate Remodeling, Development and Sales company. Woodford-Jones is a Real Estate Remodeling, Development and Sales company.","duration":"Jun 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Woodford-Jones llc","title":"President"}],"url":""},{"company":"AVX - Audio Video Experts","company_id":null,"location":"Florida, United States","positions":[{"description":"","duration":"Sep 2016 Oct 2020 4 years 2 months","duration_short":"4 years 2 months","end_date":"Oct 2020","start_date":"Sep 2016","subtitle":"AVX - Audio Video Experts","title":"Senior Sales Manager"}],"url":""},{"company":"Tio Home Automation","company_id":"tio-home","location":"Florida","positions":[{"description":"","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"Tio Home Automation","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/tio-home"},{"company":"Luxus AV","company_id":null,"location":"Miami Florida","positions":[{"description":"","duration":"Oct 2014 Jul 2015 10 months","duration_short":"10 months","end_date":"Jul 2015","start_date":"Oct 2014","subtitle":"Luxus AV","title":"Luxus AV - VP of Sales"}],"url":""},{"company":"Savant Systems","company_id":"savant-systems","location":"Eastern US","positions":[{"description":"","duration":"Oct 2011 May 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2014","start_date":"Oct 2011","subtitle":"Savant Systems","title":"Eastern Regional Sales Manager - Savant Systems-Litetouch"}],"url":"https://www.linkedin.com/company/savant-systems"},{"company":"Crestron Electronics","company_id":"crestron","location":"","positions":[{"description":"","duration":"Sep 2005 Apr 2011 5 years 8 months","duration_short":"5 years 8 months","end_date":"Apr 2011","start_date":"Sep 2005","subtitle":"Crestron Electronics","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/crestron"},{"company":"Lutron Electronics","company_id":"lutron-electronics","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Sep 1998 Sep 2005 7 years 1 month","duration_short":"7 years 1 month","end_date":"Sep 2005","start_date":"Sep 1998","subtitle":"Lutron Electronics","title":"Regional Sales Manager - National Accts Manager"}],"url":"https://www.linkedin.com/company/lutron-electronics"},{"company":"Soundstream Technologies","company_id":null,"location":"Folsom California","positions":[{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Soundstream Technologies","title":"Eastern Regional Sales Manager"}],"url":""}]', '["Joe Nelson “I really enjoyed working with Warren.....he was always very thorough and followed-up on issues that needed to be resolved. He was also a great resource for information and very knowledgeable about the products he sold and supported.”","Leland (Lee) Adams “Warren worked with us at Soundstream for a number of years, initially as our rep in Florida, subsequently joining us as our Eastern Regional Manager. He did a good job managing his territory/accounts; a triple threat ... personality, product knowledge, and sales skills.”"]'] User: ['John Kirkland', 'Ambassador, Mentor and Tutor with City Tutors and Braven Mentors. I provide tutoring and career mentoring services to challenged populations so they can of enter and succeed in the world of work and independence.', 'Senior Leader supporting the education and workforce development of disadvantaged and at risk populations', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Self-employed","title":"Mentor & Tutor"}],"url":""},{"company":"Kirkland Advisory","company_id":null,"location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Apr 2019 Jan 2022 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jan 2022","start_date":"Apr 2019","subtitle":"Kirkland Advisory","title":"Senior M & A Consultant"}],"url":""},{"company":"SCORE Mentors NYC","company_id":"scorenyc-counselors-to-america%27s-small-business","location":"New York City","positions":[{"description":"","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"SCORE Mentors NYC","title":"Certified Small Business Mentor"}],"url":"https://www.linkedin.com/company/scorenyc-counselors-to-america%27s-small-business"},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"","duration":"May 2019 Mar 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2021","start_date":"May 2019","subtitle":"Self Employed","title":"Workforce Development & Social Enterprise Consultant"}],"url":""},{"company":"Self-employed","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"May 2019 May 2019 1 month","duration_short":"1 month","end_date":"May 2019","start_date":"May 2019","subtitle":"Self-employed","title":"Interim CEO/COO in Nonprofit Social Services Sector I Workforce Development Consultant"}],"url":""},{"company":"The Doe Fund","company_id":"the-doe-fund","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2015 May 2019 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2019","start_date":"Apr 2015","subtitle":"The Doe Fund","title":"SVP Workorce Development & Social Enterprises"}],"url":"https://www.linkedin.com/company/the-doe-fund"}]', '["James Reina “John has been an excellent mentor to us since 2020 as we were building Jibby Coffee. He is a sincere listener and able to absorb our context quickly to become a source of truth, advice, and bona fide sage wisdom. Nothing beats real world experience—John has that, and he shares it. ”","LinkedIn User “John has worked with me for months as a mentor as I\'ve been building a business and his support and expertise have been integral in my process development, hiring, and building a brand. As a SCORE mentor, John has been able to help me from start up through today and is extremely communicative and attune to small business needs. He has helped me actualize much of my process and concentrate on actionable next steps making building out a business more manageable and his constant support has been amazing.”"]']### Assistant: The agent's job is to provide consultation in the AV and home automation industry, and today the user is reaching out to the agent because they need advice on integrating audio-video solutions into their workforce development program for disadvantaged populations.
### Human: Agent: ['Lisa Kumpula', 'I have roughly two decades of Account Management, Relationship, Team Building, UX Research & Consulting Expertise. I enjoy helping to solve tough problems through innovative research approaches and crafting solutions for how to move forward. My expertise is broad & has ranged from developing in-depth strategies to maximize impact within an organization to "all things research" with deep expertise in industries such as: automotive, technology, healthcare, pharma, e-commerce, financial services, education and logistics. I have helped global industry-leading, Fortune 500 companies throughout the development cycle to accomplish their business goals such as: designing & implementing large scale research programs, highlighting the value UX brings to the organization and helping clients grow their teams, establishing benchmarks and tracking them over time, innovating or refining new product / concept ideas, testing concepts/prototypes/products, streamlining overall end-to-end user experiences (on and off-line), identifying user personas, defining both simple and complex user journeys and increasing overall customer satisfaction with products, websites and applications around the globe.Specialties: UX Strategy Development, Account Planning, Forecasting, Sales (services organization), Research Design, People Management, Oversight, Senior Level Consulting, Account Growth, User Experience Research, Usability, Account & Project Management, Proposal Writing, Estimates/Pricing, Supplier Management, Brand and Product Research, Budget & Timing Management, Positive Client Relationships, Market Trends, Cross-Industry Experience, Team Development and Coaching', 'Managing Director', 'AnswerLab', '[{"company":"AnswerLab","company_id":"answerlab","industry":"Research Services","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"AnswerLab","title":"Managing Director"},{"description":"","duration":"Oct 2013 Sep 2020 7 years","duration_short":"7 years","end_date":"Sep 2020","start_date":"Oct 2013","subtitle":"AnswerLab","title":"Director, UX Strategy & Consulting"},{"description":"","duration":"Nov 2011 Oct 2013 2 years","duration_short":"2 years","end_date":"Oct 2013","start_date":"Nov 2011","subtitle":"AnswerLab","title":"Research Manager"},{"description":"","duration":"Apr 2008 Nov 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2011","start_date":"Apr 2008","subtitle":"AnswerLab","title":"Senior UX Researcher"}],"url":"https://www.linkedin.com/company/answerlab"},{"company":"General Motors","company_id":"general-motors","location":"","positions":[{"description":"","duration":"Oct 2006 Apr 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2008","start_date":"Oct 2006","subtitle":"General Motors","title":"Research Analyst, Global Product Research – Brand & Strategy"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Visteon","company_id":"visteon","location":"","positions":[{"description":"","duration":"Sep 2004 Oct 2006 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2006","start_date":"Sep 2004","subtitle":"Visteon","title":"Market Research Specialist"}],"url":"https://www.linkedin.com/company/visteon"},{"company":"MORPACE","company_id":"morpace-inc-","location":"","positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"MORPACE","title":"Project Director/Analyst"}],"url":"https://www.linkedin.com/company/morpace-inc-"}]', '["Andrew Moylan “I\'ve worked with Lisa as a client and as a co-worker at Visteon. Lisa was always available and happy to provide insight whether or not she was involved with my projects ... she is a great resource. Lisa\'s positive attitude goes a long way, especially when working long hours crashing on a clinic or project.”","Bryan Mahlmeister “Lisa is an excellent research analyst. She has a strong skill set in research that goes beyond the typical analyst role by being very proactive and forward thinking. She is a pleasure to work with.”"]'] User: ['Jon Jordan', "At Call That Tech, we're serious about your business. So serious in fact, that we assure you that all of your technology needs will be met with speed, courtesy and professionalism. Are you looking for outstanding service, being your most productive, and getting the most out of your investment in technology? Look no further.", 'PC & Mac Repair, Data Solutions, Computer Training, Emergency Tech Support, Remote Access Support, Web Design Solutions', 'IT Services Provider at Call That Tech Computer Repair', '[{"company":"IT Services Provider at Call That Tech Computer Repair","company_id":null,"location":"Wellington","positions":[{"description":"computer repair, data backup and recovery, malware and virus removal, laptop repair, hardware upgrades, Windows and OSX support, wireless network and device support, Internet setup and support, Apple product support, smartphone and tablet support, email setup and support, small business network support, printer repair, remote access service, website maintenance, in-home support, computer training.","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"IT Services Provider at Call That Tech Computer Repair","title":"Business Owner"}],"url":""}]', '["“Recommended!”","“Jon was our IT department at Village Christian. He made sure our network was always running for our staff and students. His reliability and technical expertise was invaluable to us.”"]']### Assistant: The agent's job is to provide IT services including computer repair, data solutions, and web design, and today the user is reaching out to the agent because they need assistance with malware and virus removal and laptop repair.
### Human: Agent: ['Allen Welch', 'Specialties: Purchasing, estimating, permiting, starts coordination, vendor negotiation, accounts payable, training, dispute resolution, schedule maintenance, construction superintendent and customer service.', 'Purchasing/Estimating Manager- Central Texas', 'LGI Homes', '[{"company":"LGI Homes","company_id":null,"location":"San Antonio and Austin, Texas","positions":[{"description":"","duration":"Apr 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Apr 2014","subtitle":"LGI Homes","title":"Purchasing and Estimating Manager- Central Texas"}],"url":""},{"company":"Gehan Homes","company_id":"gehan-homes","location":null,"positions":[{"description":"Reconcile take-offs from job site","duration":"Feb 2013 Apr 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2014","start_date":"Feb 2013","subtitle":"Gehan Homes","title":"Field Validator/Estimator"},{"description":"work with builders and vendors, coordinate starts, audit take-offs, purchase order processing, review budgets and margins","duration":"May 2012 Jan 2013 9 months","duration_short":"9 months","end_date":"Jan 2013","start_date":"May 2012","subtitle":"Gehan Homes","title":"Purchasing"},{"description":"Responsible for home construction process from lot scrape to warranty follow up.","duration":"Aug 2010 Apr 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2012","start_date":"Aug 2010","subtitle":"Gehan Homes","title":"Builder"}],"url":"https://www.linkedin.com/company/gehan-homes"},{"company":"Flooring Services","company_id":"flooring-services","location":"","positions":[{"description":"Generate new business while servicing existing accounts","duration":"Jan 2010 Aug 2010 8 months","duration_short":"8 months","end_date":"Aug 2010","start_date":"Jan 2010","subtitle":"Flooring Services","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/flooring-services"},{"company":"Medallion Homes","company_id":null,"location":"","positions":[{"description":"Manage purchasing, estimating and starts process for builder of 360 homes per year.","duration":"Jun 2005 Dec 2009 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2009","start_date":"Jun 2005","subtitle":"Medallion Homes","title":"Purchasing Manager"}],"url":""}]', '["“As purchasing manager at Medallion Homes, Allen displayed an excellent work ethic, high proficiency concerning expediting and maintaining construction progress in all areas of estimating, purchasing and change order processing, and was most professional and adept at working with the many varied personalities involved in the home construction process. He always exhibits a \\"can do\\" attitude. Any organization would be be adding a very valuable asset by acquiring Allen as part of their company.”","“I highly recommend Allen Welch. Allen was in charge of purchasing and securing quality contractors at Medallion Homes.”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to manage purchasing, estimating, and vendor negotiation for a home construction company, and today, the agent is reaching out to the user because they need assistance with business development and marketing strategies for their company.
### Human: Agent: ['Maria Panoiu', 'Experienced Executive Project Assistant with a demonstrated history of working in diverse industry’s. Skilled in Oracle Database, Microsoft Word, Administration, Management, and Software Documentation. Strong program and project management professional with a Bachelor of Arts (B.A.) focused in International Criminal Justice from John Jay College of Criminal Justice.', 'Project Coordinator / Executive Assistant', 'Axens', '[{"company":"Axens","company_id":"axens","industry":"Oil and Gas","location":"Princeton, New Jersey, United States","positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Axens","title":"Executive Assistant & Project Specialist"}],"url":"https://www.linkedin.com/company/axens"},{"company":"Northwell Health","company_id":"northwell-health","location":null,"positions":[{"description":"","duration":"Aug 2018 Jun 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2020","start_date":"Aug 2018","subtitle":"Northwell Health","title":"Project Coordinator"},{"description":"","duration":"Feb 2017 Aug 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2018","start_date":"Feb 2017","subtitle":"Northwell Health","title":"Administrative Support Associate"}],"url":"https://www.linkedin.com/company/northwell-health"},{"company":"Mount Sinai Beth Israel","company_id":"beth-israel-medical-center","location":"New York, New York","positions":[{"description":"","duration":"Sep 2015 Feb 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2017","start_date":"Sep 2015","subtitle":"Mount Sinai Beth Israel","title":"Administrative Coordinator"}],"url":"https://www.linkedin.com/company/beth-israel-medical-center"},{"company":"MRS Baking Distribution","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 Aug 2015 8 years 1 month","duration_short":"8 years 1 month","end_date":"Aug 2015","start_date":"Aug 2007","subtitle":"MRS Baking Distribution","title":"Account Manager"}],"url":""}]', '["Paulita Ortiz “Maria is incredibly dedicated, responsible and extremely diligent. She possesses a high degree of emotional intelligence and professionalism. It was my absolute pleasure working with her for 2+ years; I enthusiastically recommend her without any reservation.”","Paul Zucker “Maria is professional, reliable, and has a humble demeanor that engenders trust. She was a pleasure to work with and I recommend her without reservation.”"]'] User: ['Mia M. Lane, CAP, OM, MEP, PACE, Notary', 'An operational and certified C-Level Senior Executive Assistant with 28+ years of experience across multiple industries. I aim to optimize results and exceed corporate goals through focused, highly expedient delivery. I am passionate about helping leaders and teams accelerate their business by building collaborative relationships, streamlining processes, removing obstacles, and communicating clearly. I have extensive technical experience with a vast knowledge of various software applications. Experienced and skilled in Executive Support, International Travel and Logistics Management, Corporate Meetings and Events, Human Resources, Training and Development.', 'Senior Executive Assistant to Chief Digital Officer', 'UKG', '[{"company":"UKG","company_id":"ukg","industry":"Software Development","location":"","positions":[{"description":"","duration":"Feb 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Feb 2022","subtitle":"UKG","title":"Senior Executive Assistant to Chief Digital Officer"}],"url":"https://www.linkedin.com/company/ukg"},{"company":"The National Association of Black Administrative Professionals","company_id":null,"location":"","positions":[{"description":"I am a Founding Member of NABAP – The National Association of Black Administrative Professionals, one of the fastest-growing organizations in the administrative professionals\' field. I am a Founding Member of NABAP – The National Association of Black Administrative Professionals, one of the fastest-growing organizations in the administrative professionals\' field.","duration":"Feb 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Feb 2021","subtitle":"The National Association of Black Administrative Professionals","title":"Founding Member"}],"url":""},{"company":"Trellix","company_id":"trellixsecurity","location":"","positions":[{"description":"","duration":"Jan 2022 Feb 2022 2 months","duration_short":"2 months","end_date":"Feb 2022","start_date":"Jan 2022","subtitle":"Trellix","title":"Executive Assistant To Chief Information Officer (CIO)"}],"url":"https://www.linkedin.com/company/trellixsecurity"},{"company":"McAfee Enterprise","company_id":"mcafeeenterprise","location":"Plano, Texas","positions":[{"description":"","duration":"Jul 2017 Jan 2022 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jan 2022","start_date":"Jul 2017","subtitle":"McAfee Enterprise","title":"Executive Assistant To Chief Information Officer (CIO)"}],"url":"https://www.linkedin.com/company/mcafeeenterprise"},{"company":"McAfee","company_id":"mcafee","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2017 Jul 2017 4 months","duration_short":"4 months","end_date":"Jul 2017","start_date":"Apr 2017","subtitle":"McAfee","title":"Executive Assistant (Talent Acquisition)"}],"url":"https://www.linkedin.com/company/mcafee"},{"company":"SanDisk, a Western Digital Brand","company_id":"sandisk","location":"Austin & Plano, Texas","positions":[{"description":"","duration":"May 2011 Dec 2016 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2016","start_date":"May 2011","subtitle":"SanDisk, a Western Digital Brand","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/sandisk"},{"company":"Screenvision","company_id":"screenvisionmedia","location":"Addison, TX","positions":[{"description":"","duration":"Mar 2005 Aug 2010 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2010","start_date":"Mar 2005","subtitle":"Screenvision","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/screenvisionmedia"},{"company":"Arrow Electronics, Inc.","company_id":"arrow-electronics","location":"Plano, TX","positions":[{"description":"","duration":"May 1997 Jun 2004 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jun 2004","start_date":"May 1997","subtitle":"Arrow Electronics, Inc.","title":"Administrative Assistant IV"}],"url":"https://www.linkedin.com/company/arrow-electronics"}]', '["Scott Howitt “I have worked very closely with Mia. She is an amazing professional who not only helps to bring order to an organization, but she is very detailed oriented and often anticipates what the organization needs before it is even aware of the need. She is also committed to constantly improving herself and thus helping the team. There is not task she cannot handle, and she is always eager to take on more responsibility. She is the most experienced EA that I have ever worked with, and she will be a strong asset to any team she is involved with.”","Farhad Fariba “I have had the pleasure of working with Mia for over a year and find her a truly exceptional executive administrator with outstanding organizational skills and meticulous attention to detail. Not sure how but she has been supporting 3 executives at the same time without missing a beat, while also overseeing training schedules and employee expense approvals for the team members. She is considered the glue that keeps the teams organized and on task; with a personal yet highly professional touch I highly recommend Mia as an experienced EA. She would be a great asset to any organization fortunate enough to have her on its team”"]']### Assistant: The agent's job is to provide executive support and optimize results, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between their respective companies.
### Human: Agent: ['Mohamad Daib, CPA, CMA', 'I’m a motivated certified public accountant (CPA), certified management accountant (CMA) with MBA in Finance & Investment, BS in Management Information Systems & Accounting. I have 11 years of experience working in small to large size companies in the manufacturing industry. My range of skills include • Managerial accounting: budgeting and forecasting, performance management, cost management accounting, financial performance metrics, managing current assets & marginal analysis applications.• Analyses skills: financial statement analysis, variance analysis, cost-volume-profit analyses (CVP), capital budgeting applications; net present value (NVP), internal rate of return (IRR), & profitability index (PI).• Financial accounting: accounts receivable, accounts payable, bank reconciliation, GL accounts reconciliation, journal entries, fixed asset & inventory maintenance.• Advanced Microsoft. Excel skills include V-lookup, pivot tables, data management functions, macros (VBA).• Other application include SAP, BaaN, Oracle, Netsuit, VBA, Quickbooks and Microsoft. Access.', 'Finance Manager at Auris Health, Inc', 'Auris Health, Inc', '[{"company":"Auris Health, Inc","company_id":"aurishealth","industry":"Medical Devices","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Auris Health, Inc","title":"Finance Manager FP&A"},{"description":"","duration":"Sep 2019 Aug 2020 1 year","duration_short":"1 year","end_date":"Aug 2020","start_date":"Sep 2019","subtitle":"Auris Health, Inc","title":"Finance Manager - Operations"}],"url":"https://www.linkedin.com/company/aurishealth"},{"company":"Proteus Digital Health, Inc","company_id":"proteus-digital-health-inc","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2017 Dec 2019 3 years","duration_short":"3 years","end_date":"Dec 2019","start_date":"Jan 2017","subtitle":"Proteus Digital Health, Inc","title":"Cost Accounting Manager"}],"url":"https://www.linkedin.com/company/proteus-digital-health-inc"},{"company":"Fitbit","company_id":"fitbit","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2015 Dec 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2016","start_date":"Nov 2015","subtitle":"Fitbit","title":"Cost Accountant"}],"url":"https://www.linkedin.com/company/fitbit"},{"company":"Flextronics","company_id":"flexintl","location":"Milpitas, CA","positions":[{"description":"","duration":"Apr 2014 Nov 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2015","start_date":"Apr 2014","subtitle":"Flextronics","title":"Cost Accountant"}],"url":"https://www.linkedin.com/company/flexintl"},{"company":"Robert Half","company_id":"robert-half-international","location":"Oakland, CA","positions":[{"description":"","duration":"Sep 2011 Apr 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2014","start_date":"Sep 2011","subtitle":"Robert Half","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/robert-half-international"}]', '["Eldar Bolsakov “I hired Mohamad to Proteus to take charge of the cost accounting function for our manufacturing facility and transition it from the R&D accounting into commercial for the upcoming commercialization. He coped with this task brilliantly, while also learning how to use Oracle EBS, making great cross-functional connections and becoming a trusted member of the broader Finance team. Over his tenure at Proteus, he brought the cost accounting function to the next level and was tasked to oversee the purchasing function as well. Mohamad has superb analytical skills and enjoys challenge, which he always takes on with a smile. I would love to work with Mohamad again and would hire him again in a heart beat.”","Christopher Chun “I am priveleged to have worked with Mohamad, a CPA whose passion for cost accounting manifests in both his work ethic and management style. A little less than a year ago, I was given the opportunity to join Mohamad\'s team as a graduate fresh out of college. During the 10 months spent under his tutelage, I have gained a deeper understanding of cost accounting than I did over 4 years of undergraduate education. Mohamad is also one of the most proficient users of Microsoft Excel I have ever encountered; his drive to learn new functions and expand his skillset is one of his most admirable traits. Mohamad\'s talent as a cost accountant and Excel expertise makes him an invaluable member of our team and a great asset to any organization he joins. ”"]'] User: ['Allison Nicole Zwegat', 'Experienced Account Manager and Client Services professional with a demonstrated history of working in the marketing and advertising industry.', 'Associate Director, Client Engagement at VMLY&R', 'VMLY&R', '[{"company":"VMLY&R","company_id":"vmlyr","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"VMLY&R","title":"Associate Director, Client Engagement"},{"description":"","duration":"2019 2021 2 years","duration_short":"2 years","end_date":"2021","start_date":"2019","subtitle":"VMLY&R","title":"Supervisor, Client Engagement"}],"url":"https://www.linkedin.com/company/vmlyr"},{"company":"Pulsar","company_id":"pulsarad","location":"Washington, District Of Columbia","positions":[{"description":"- Clients: New York Metropolitan Transportation Authority - Clients: New York Metropolitan Transportation Authority","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"Pulsar","title":"Account Supervisor / Director, Digital Strategy"}],"url":"https://www.linkedin.com/company/pulsarad"},{"company":"Wunderman Thompson","company_id":"wunderman-thompson-","location":null,"positions":[{"description":"- Clients: Merck, Boehringer Ingelheim, PhRMA- Autonomously lead all digital, social, television, and print tactics on a $4 million portfolio of business and oversaw the transfer of assets to new agency once contract was up; up-sold ~$1 million in new business along the way- Acted as day-to-day client, internal, and inter-agency communications lead on all active accounts- Supervised AAE level employees and offered mentorship through agency mentor program- Throughout the course of three-year tenure at agency, oversaw the development and launch of at least a dozen large-scale responsive websites","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Wunderman Thompson","title":"Senior Account Manager"},{"description":"- Clients: Galderma (Cetaphil, Excipial), Pfizer, Pfizer Oncology- Day-to-day client and internal contact responsible for inter-agency collaboration, ensured strategic soundness and timely delivery of DTC and HCP tactics- Supported multiple Pfizer Oncology launch brands - including the launch of a Nobel Prize Award-winning breast cancer drug- Crafted tactical briefs, monitor project budgets, oversaw projects through their lifecycle, while championing sub-part H drug FDA filings and process across all partner agencies- Oversaw and trained new team members and interagency colleagues on OPDP and FDA submission process; implemented new citation/referencing workflow with the medical editorial team- Assisted in strategic and creative development of award-winning CRM program","duration":"Oct 2014 Oct 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2017","start_date":"Oct 2014","subtitle":"Wunderman Thompson","title":"Account Manager"}],"url":"https://www.linkedin.com/company/wunderman-thompson-"},{"company":"MXM, part of Accenture Interactive","company_id":"mxmaccentureinteractive","location":"Washington D.C.","positions":[{"description":"- Clients: U.S. Food & Drug Administration, ABC Family, AMC, NBC, Sony/Lionsgate, HEB, Starz- Worked with numerous digital campaigns from inception to completion, including media and digital public relations projects; completed daily and weekly client-facing deliverables; gleaned insights based on social media analytics and data aggregation systems, including query-writing/SQL coding- Provided strategic recommendations to clients based on reporting metrics; heavily experienced in social media listening and analytics systems- Developed excellent time management and business writing skills","duration":"May 2013 Sep 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2014","start_date":"May 2013","subtitle":"MXM, part of Accenture Interactive","title":"Insights Analyst"}],"url":"https://www.linkedin.com/company/mxmaccentureinteractive"}]', '["Samantha Donlon “Allison is the hardest worker I know. She balances so many complex projects at once, all while maintaining a strong client relationship and a positive mindset. I had the pleasure of working with her for nearly three years, and adore her passion, strength, work ethic, and intelligence. I don\'t know how Allison has the same number of hours in the day as I do - she gets so much done, and she does it all so well. Allison is such a strong advocate for others, she always goes above and beyond to lend a hand, help a teammate, provide a connection or provide a safe place for listening. She is the epitome of the best teammate, helpful colleage, mentor and friend.”","Bobby Cruz “Allison’s enthusiasm for her work and her superb communication skills made her an instant asset to our contract. Allison is competent and organized, and her positive attitude and determination made her well liked and respected by our colleagues. I would have no reservations about working with Allison again and believe she would be an outstanding addition to any company. I am grateful for her contributions to the team and very confident that she has the intelligence, work ethic, and managerial skills to add value wherever she works.”"]']### Assistant: The agent's job is to provide financial consulting services to clients in various industries. Today, the agent is reaching out to the user because they need to discuss potential cost-saving strategies for the user's marketing and advertising company.
### Human: Agent: ['Kymberlee Franklin Estis', 'Kym is the President and CEO for Y Power Consulting (Kym Estis Consulting LLC) - a consultancy focused on the need for organizations and businesses to align their business processes to best meet stakeholder needs.Our team offers experience and research in community health, environment, economic development, and food/health inequities. We apply policy and regulatory analysis to help organizations and businesses develop actionable work plans and meaningful communication with customers, partners, and other key stakeholders. Specific areas of work include:\uf0fc Customer Experience, including User Experience Research\uf0fc Business Process - Design and Improvement\uf0fc Policy Analysis and Technical Writing\uf0fc Communication Strategy\uf0fc Business and Resource Development', 'Project Manager, Writer, Strategic Communicator', 'Y Power Consulting', '[{"company":"Y Power Consulting","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Mar 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Mar 2011","subtitle":"Y Power Consulting","title":"Principal, Communication/CX"}],"url":""},{"company":"Topfived Inc.","company_id":"top5d","location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Topfived Inc.","title":"Co-founder, Topfived Social Networking Platform"}],"url":"https://www.linkedin.com/company/top5d"},{"company":"Junior Achievement of Georgia","company_id":"jaofgeorgia","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Junior Achievement of Georgia","title":"Senior Director Of Development"}],"url":"https://www.linkedin.com/company/jaofgeorgia"},{"company":"Logical Technology & Research, Inc.","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"2013 2018 5 years","duration_short":"5 years","end_date":"2018","start_date":"2013","subtitle":"Logical Technology & Research, Inc.","title":"Principal, Strategic Communications"}],"url":""},{"company":"Livable Buckhead, Inc.","company_id":null,"location":"Atlanta","positions":[{"description":"","duration":"Sep 2014 Jun 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2017","start_date":"Sep 2014","subtitle":"Livable Buckhead, Inc.","title":"Director of Development"}],"url":""},{"company":"Emory University","company_id":"public-health-informatics-institute","location":"Atlanta, GA","positions":[{"description":"","duration":"Jan 2007 Feb 2013 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2013","start_date":"Jan 2007","subtitle":"Emory University","title":"Director of Development and Communication - The Task Force for Global Health"}],"url":"https://www.linkedin.com/company/public-health-informatics-institute"},{"company":"American Cancer Society","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"American Cancer Society","title":"Marketing and Communications"}],"url":""}]', '["Lisa Laubgross, CMP - Emeritus “Kym\'s work in the Environmental Management Practice at Booz Allen demonstrated her dedication to environmental concerns. Her clients included several offices within the Environmental Protection Agency. Much of her work involved supporting communication and messaging within the areas of Superfund and RCRA including planning and attending public meetings to gather data from affected parties. Kym has an excellent attention to detail. She understands the big picture as well as the details needed to complete a project successfully.”","Elizabeth Kurylo “Kym is a passionate advocate for global public health programs. I worked with her at The Task Force for Global Health on multiple campaigns to raise awareness of efforts to improve the health of people in remote parts of the world. Her enthusiasm is contagious, as is her energy and dedication to making the world a better place for the least among us. Her commitment is unwavering and her generous spirit amazing. I highly recommend her.”","Kathleen Turaski “I had the pleasure of helping Kym design and produce two Task Force annual reports. It\'s not easy to manage writing and seeking copy approval (as well as photography) from 14+ programs, their key sponsors and the organization leadership in a limited timeframe, but Kym managed to do it all … and keep a great attitude. Kym kept us on track to deliver reports that were approved by multiple partners, on time and well received.”"]'] User: ['Wilson Shaner', 'I am a creative at heart. My absolute favorite experiences of my career have been times that I was able to analyze a problem and come up with a creative solution. In the automotive industry, problem solving is a daily activity. In all of my roles at Ford Motor Company, I have aimed to combine the organizational skills of an analytic with the imaginative solutions of an innovator.', 'US Marketing Business Manager at Ford Motor Company', 'Ford Motor Company', '[{"company":"Ford Motor Company","company_id":"ford-motor-company","industry":"Motor Vehicle Manufacturing","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Ford Motor Company","title":"US Marketing Business Manager"},{"description":"The Market Representation Manager is responsible for ensuring that Ford\'s dealership network is as strong as possible within the Region. This includes facilitating buy/sells between current Ford dealership owners, prospecting for new competitive dealer owners to join the Ford brand, and encouraging/assisting in facility upgrades.","duration":"Oct 2019 Aug 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2021","start_date":"Oct 2019","subtitle":"Ford Motor Company","title":"Market Representation Manager"},{"description":"As the Business Development Specialist for the Detroit Region, I helped to guide our zone manager team through the monthly wholesale process by tracking our sales progress on each product line and providing insight on a regional level. I also delivered regular reporting and data analysis on sales and stock levels to our regional team and to the dealer body in Michigan.Additionally in my role, I mentored and encouraged zone managers daily to help build their automotive acumen and sales skills.","duration":"Mar 2018 Sep 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2019","start_date":"Mar 2018","subtitle":"Ford Motor Company","title":"Business Development Specialist"},{"description":"As a Parts and Service Zone Manager, I acted primarily as a consultant for a group of Ford dealerships in the Metro Detroit Area. As their corporate representative, I assured that my group of dealerships was well informed of all of Ford Motor Company\'s tools that were available to utilize. I also ensured that my dealers\' goals were aligned with the goals of Ford Motor Company. On a monthly basis, I analyzed the dealerships\' parts purchases and sales, as well as their customer satisfaction scores. I used the data to provide feedback to the dealer owners regarding how they were measuring up to their competition. I also provided suggestions on how their processes could be improved in order to add to their dealership\'s bottom line.","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"Ford Motor Company","title":"Parts and Service Zone Manager"},{"description":"As a Sales Zone Manager at Ford, I acted as the main corporate contact for 13 Ford dealerships in the largest volume zone in the country (37,000 units annually, $1.3B) Some key roles of the job included: -Wholesaling thousands of new vehicles each month to my dealers.-Assisting dealerships in the vehicle ordering process-Maintaining the flow of communication between Ford Motor Company and its Detroit Area dealer body.","duration":"Jun 2014 May 2017 3 years","duration_short":"3 years","end_date":"May 2017","start_date":"Jun 2014","subtitle":"Ford Motor Company","title":"Sales Zone Manager"}],"url":"https://www.linkedin.com/company/ford-motor-company"}]', '["Zach Flood, MA, TLLP “I have worked very closely with Wilson during my time in The Spartan Dischords. He has been Business Manager for a semester and has been absolutely outstanding. His organization, initiation and attention to detail have been instrumental in our continued success. I know the addition of Wilson Shaner to your team will be one of the smartest moves you ever make.”","Gabe Kwakyi “As a resident mentor of the Broad Freshman Program, I have spent time getting to know each of the residents; however I have come to know Wilson Shaner especially well. Wilson is an ideal academic and personal role model, and it is reflected in his academic achievement and demeanor. Wilson is a bright and diligent student who puts forth his best effort and is rewarded for doing so. As a member of the honors college, Wilson not only takes challenging and rigorous classes, but also excels in these classes, achieving a perfect 4.0 GPA during his first semester of college. Wilson is also involved in several extra curricular activities, such as being a member of a band as well as the prestigious Spartan Dischord a capella group, proving his time management and multi-tasking skills. I see in Wilson a natural air of aptitude and a drive to succeed, indeed a powerful combination that few can claim. As Wilson\'s advisor, I endorse and support him in his future endeavors.”"]']### Assistant: The agent's job is to provide consulting services in business process improvement and communication strategy, and today, the agent is reaching out to the user, who is a US Marketing Business Manager at Ford Motor Company, because they need assistance in developing a creative solution to enhance their organization's marketing approach.
### Human: Agent: ['Anastasia Panchenko', 'Passionate about technical troubleshooting, discovering innovative solutions, and ensuring highest possible product effectiveness and optimization. Extensive experience with full-stack REST API testing with Postman, functional, smoke, integration, regression, black box, GUI, back-end, exploratory, browser compatibility, cross-browser/cross-platform and load/performance testing in various SDLC stages. Process-oriented QA engineer with 5+ years hands-on experience developing QA processes, defining and implementing QA strategies, creating solid test documentation, monitoring tests status to resolution to ensure product quality, and working directly with Product Managers, UXs and Software Developers deliver high-quality software at speed. Delivering the results, completing tasks by fulfilling the requirements scheduled within the deadlines, with dedicated effort, motivation, and team spirit. Have knowledge of Agile SDLC model of both frameworks including Scrum and Kanban. Team-player, risk-taker, enthusiastic, energetic, open to learning, and driven to succeed.', 'QA Engineer at Leaf Group', 'Leaf Group', '[{"company":"Leaf Group","company_id":"leafgroup","industry":"Internet Publishing","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Apr 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Leaf Group","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/leafgroup"},{"company":"Procore Technologies","company_id":"procore-technologies","location":"","positions":[{"description":"- Created test plans, test suites for VDC tools (BIM, Coordination Issues) on browsers, desktop, and iOS. - Contributed to VDC squad regression test frameworks with the direction of senior QA engineers, developers. - Implemented iOS and cross-browser test automation using devices and simulators. - Supported Tugboat internal testing platform with infrastructure engineering team. - Wrote full regression testing documentation for squad instance of seed database. - Performed functional testing of 2D and 3D rendering, keyboard navigation, object measurement, and real-time collaboration for Web and iOS model viewing applications, often for models larger than 800MB. - Heavily tested generating and publishing modeling resources to Procore using Autodesk’s Revit and Navisworks. - Onboarded QA and coached 8 new team members during Procore’s acquisition of BIManywhere. - 2.5 years on BIM squad at Procore: squad grew from 4 to 19 members. Worked closely with architects, developers, designers, project managers to share opinions and develop Agile processes and workflows. Participated in weekly product design reviews with Product Managers, designers throughout SDLC.","duration":"Mar 2018 Oct 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2020","start_date":"Mar 2018","subtitle":"Procore Technologies","title":"QA Engineer II"}],"url":"https://www.linkedin.com/company/procore-technologies"},{"company":"PremiumSoft Labs","company_id":null,"location":"Greater New York City Area","positions":[{"description":"- Conducted formal and informal product design reviews throughout SDLC to provide input on functional requirements, product designs, schedules, and potential issues. - Performed regression testing with new releases deployed by the development team. - Took part in creating test documentation from scratch (test plan, test suites, test cases, test coverage matrices); - Run GUI testing to verify web application quality with regards to Industry W3C standards; - Tested functionality using Chrome, Mozilla, Safari & Edge browsers to ensure cross-browser compatibility of the application; - Performed functional testing of web application elements based on specific test data; - Performed comprehensive regression testing of new builds providing feedback to QA manager, developers team; - Verified fixed bugs and provided feedback / statistics on weekly Scrum meetings; - Created single team collaboration via Slack; - Facilitated and maintained collaboration environment for QA team through Google cloud services (Google Drive, Google Docs Suite); - Prepared test environment by creating different user categories in project database to check different user roles; - Wrote test documentation test plan & created testing checklists for all sections of the web application; - Designed and created automation testing scripts in Selenium Webdriver and run them; - Provided QA team with initial and new releases through TestFlight testing platform; - Performed Usability testing to detect ergonomic and accessibility issues in the app; - Reported bugs to Bugzilla environment with further tracking and validation of files issued by developers;","duration":"Jan 2014 Mar 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2018","start_date":"Jan 2014","subtitle":"PremiumSoft Labs","title":"Software QA Tester"}],"url":""},{"company":"Moscow Airlines","company_id":null,"location":"Moscow, Russian Federation","positions":[{"description":"- Implemented and maintained financial records of the airline; managed settlements with the BSP Link, IATA CH (International Air Transport Organization Clearing House), online sales (Euroset Moneta.ru, Assist, Asselya). - Generated invoices and account statements; coordinated intro airline payments and agent payments as well as creditor and supplier receivables and payables; tracked expenses and revenues; prepared monthly, quarterly, and annual financial reports. - Implemented and maintained financial records of the airline; managed settlements with the BSP Link, IATA CH (International Air Transport Organization Clearing House), online sales (Euroset Moneta.ru, Assist, Asselya). - Generated invoices and account statements; coordinated intro airline payments and agent payments as well as creditor and supplier receivables and payables; tracked expenses and revenues; prepared monthly, quarterly, and annual financial reports.","duration":"Dec 2008 Dec 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2011","start_date":"Dec 2008","subtitle":"Moscow Airlines","title":"Financial Information Department"}],"url":""},{"company":"KrasAir","company_id":null,"location":"Russian Federation","positions":[{"description":"- Reviewed and input expense and revenue data into systems database; monitored receivables schedules and followed up with delinquencies; prepared summary weekly sales revenue and cash flow. - Reviewed and input expense and revenue data into systems database; monitored receivables schedules and followed up with delinquencies; prepared summary weekly sales revenue and cash flow.","duration":"Dec 2005 Dec 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2008","start_date":"Dec 2005","subtitle":"KrasAir","title":"Accounting Clerk, Financial Department"}],"url":""}]', '["Ben Burlingham “Anastasia and I worked closely together for several years on Procore\'s 3-D architectural modelling integrations. Her unwavering commitment to a quality product greatly contributed to the culture of our squad, and we were happy to enjoy an engaged and satisfied customer base, in a large part due to Anastasia\'s attention to detail and efforts to track down root causes and confirm resolution. Anastasia proved to be dedicated to her work and anxious to improve her skill set - she learned some C#, studied test automation, and contributed to company-wide internal tool development. Her manual testing skills carried us through challenges, and her rigor was recognized and appreciated by all roles on the squad - again, contributing significantly to our success. Thank you Anastasia!”","Kevin M. “I feel fortunate to have worked side by side with Anastasia - her passion for our product and customers elevated our product and entire team. She is smart, capable, a self-starter and most importantly a great person. Personally, I would also like to recognize and thank her for teaching my dog tricks that I didn’t think she was capable of doing (we have a dog friendly office).”"]'] User: ['Kevin Morgan', 'Experienced Software Engineer with a demonstrated history of working in the software industry. Developed multiple enterprise applications. Skilled in Javascript, Node.js and React. Strong Developer with a Bachelor of Science - BS focused in Computer Engineering from University of South Florida.', 'Senior Software Engineer', 'ConnectWise', '[{"company":"ConnectWise","company_id":"connectwise","industry":"Software Development","location":"Tampa, Florida, United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"ConnectWise","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/connectwise"},{"company":"eNotaryLog","company_id":"enotarylog","location":"","positions":[{"description":"Developed and maintained REST API revolving around notary managementusing React, Node, and PostgreSQL.Implemented \\"eSignature\\" application allowing clients to \\"eSign\\" legaldocuments in compliant manner.Trained and managed team of seven developers and discussed technicalissues with product owner to provide resolution and apply best practices.Promoted to Team Lead within six-month timeframe due to exceeding goalsand for ability to handle high-priority initiatives. Developed and maintained REST API revolving around notary managementusing React, Node, and PostgreSQL.Implemented \\"eSignature\\" application allowing clients to \\"eSign\\" legaldocuments in compliant manner.Trained and managed team of seven developers and discussed technicalissues with product owner to provide resolution and apply best practices.Promoted to Team Lead within six-month timeframe due to exceeding goalsand for ability to handle high-priority initiatives.","duration":"Jan 2020 Apr 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2021","start_date":"Jan 2020","subtitle":"eNotaryLog","title":"Software Development Team Lead and Scrum Master"}],"url":"https://www.linkedin.com/company/enotarylog"},{"company":"PostcardMania","company_id":"postcardmania","location":"","positions":[{"description":"Designed and developed public REST API with Open API 3.0 Standards using.NET Core, React, and MySQL, allowing customers to order directmail/postcards creating an entirely new revenue stream.Revised, modularized and updated old code bases to modern developmentstandards, reducing operating costs and improving functionality, transitionedfrom jQuery to React.Managed external and internal developer portal containing swagger-basedinterfaces and “How-To” articles. Designed and developed public REST API with Open API 3.0 Standards using.NET Core, React, and MySQL, allowing customers to order directmail/postcards creating an entirely new revenue stream.Revised, modularized and updated old code bases to modern developmentstandards, reducing operating costs and improving functionality, transitionedfrom jQuery to React.Managed external and internal developer portal containing swagger-basedinterfaces and “How-To” articles.","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"PostcardMania","title":"Software Developer"}],"url":"https://www.linkedin.com/company/postcardmania"},{"company":"LeapCaller","company_id":"leapcaller","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Developed calling and texting platform using Node, Vue, Vuex and MongoDBallowing customers to contact potential leads en masse.Introduced agile methodologies and effective development best practices todivision to enhance product development.Attended TWILIO Signal tech conference and became a TWILIO Champion. Developed calling and texting platform using Node, Vue, Vuex and MongoDBallowing customers to contact potential leads en masse.Introduced agile methodologies and effective development best practices todivision to enhance product development.Attended TWILIO Signal tech conference and became a TWILIO Champion.","duration":"Feb 2017 Jan 2019 2 years","duration_short":"2 years","end_date":"Jan 2019","start_date":"Feb 2017","subtitle":"LeapCaller","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/leapcaller"}]', '["Kenneth S. “As someone who was under Kevin in the beginning of my career, I was able to learn so much from him. He is highly skilled. He is very passionate for coding and teaching others his knowledge. I had the privilege to work with him in many assignments. Thanks to Kevin, I have been able to accelerate my growth in web development.”","Madeline Collins “Kevin is one of the best leaders and engineers I\'ve had the pleasure of meeting! He works cross-functionally with ease and mentored interns with charisma, clarity, and an energetic kindness. He isn\'t afraid to delve deeper into problems on both the technical and business sides of the company and worked overtime to solve them with super tight turn-arounds. Very self-motivated and independent, and with a good sense of humor to boot. It was a pleasure working with him, and I\'d be happy work with him again in the future.”"]']### Assistant: The agent's job is to provide technical troubleshooting and ensure high product effectiveness, while the user is reaching out to the agent because they need assistance with developing and maintaining a REST API for their software application.
### Human: Agent: ['Sherri Bliss', "HR / People Programs Leader with experience designing, implementing and managing a wide range of HR programs and operations to enable employees to be at their best personally and professionally in support of collective organizational success. Currently supporting Sonos' next evolution of employee experience focused on intentional flexibility, hybrid/home-based work, and mental health and wellbeing.", 'Program Manager, People Experience at Sonos, Inc.', 'Sonos, Inc.', '[{"company":"Sonos, Inc.","company_id":"sonos-inc-","industry":"Computers and Electronics Manufacturing","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Sonos, Inc.","title":"Program Manager, People Experience"},{"description":"","duration":"Feb 2017 Mar 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 2021","start_date":"Feb 2017","subtitle":"Sonos, Inc.","title":"People Programs and Insights - Program Lead"},{"description":"","duration":"Dec 2014 Feb 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2017","start_date":"Dec 2014","subtitle":"Sonos, Inc.","title":"Talent Acquisition Operations Lead"}],"url":"https://www.linkedin.com/company/sonos-inc-"},{"company":"Cisco Systems","company_id":"cisco","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2008 Dec 2014 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2014","start_date":"Sep 2008","subtitle":"Cisco Systems","title":"Operations Manager, Global Talent Acquisition"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"HELIO","company_id":"helio","location":"Westwood, CA","positions":[{"description":"","duration":"Feb 2007 Sep 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2008","start_date":"Feb 2007","subtitle":"HELIO","title":"Sr. Manager, Talent Programs"}],"url":"https://www.linkedin.com/company/helio"},{"company":"UnitedHealthcare","company_id":"unitedhealth-group","location":"Cypress, CA","positions":[{"description":"","duration":"Mar 2006 Feb 2007 1 year","duration_short":"1 year","end_date":"Feb 2007","start_date":"Mar 2006","subtitle":"UnitedHealthcare","title":"Account Manager, PacifiCare"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"PacifiCare, a UnitedHealthcare Company","company_id":"pacificare","location":"Cypress, CA","positions":[{"description":"","duration":"Dec 2001 Mar 2006 4 years 4 months","duration_short":"4 years 4 months","end_date":"Mar 2006","start_date":"Dec 2001","subtitle":"PacifiCare, a UnitedHealthcare Company","title":"Program Manager"}],"url":"https://www.linkedin.com/company/pacificare"},{"company":"Candle Corporation","company_id":"cisco","location":"El Segundo, CA","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Candle Corporation","title":"Recruiter"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Shane Williams “Sherri was a joy to work with. She is highly knowledgable, extremely capable, and always pleasant when working with others. Sherri\'s program and project management skills lent tremendous value to the success of Helio\'s Talent Acquisition departmental success. She was also able to bring wonderful new insights, ideas on tactics and strategies, and add considerable value to both the Talent Acquisition department and HR overall. I highly recommend Sherri without hesitation.”","Kevin Finnegan “I have worked with Sherri for the past year in he HR team and she has been a pleasure to work with. She is great leader and excellent at pushing the team to get things done in an efficient manner. She has done a phenomenal job at implementing many of the processes that we use today. I highly recommend her.”"]'] User: ['Mathew Bishop', 'programmer, IT generalist, computing enthusiast.', 'Systems Engineer at Conexon, LLC', 'Conexon, LLC', '[{"company":"Conexon, LLC","company_id":"conexon-llc","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Conexon, LLC","title":"Systems Engineer"},{"description":"","duration":"Jun 2020 Mar 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2022","start_date":"Jun 2020","subtitle":"Conexon, LLC","title":"Web Developer"}],"url":"https://www.linkedin.com/company/conexon-llc"},{"company":"DataSource, Inc.","company_id":"datasource-inc","location":"Kansas City, Missouri Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"DataSource, Inc.","title":"Front End Developer"}],"url":"https://www.linkedin.com/company/datasource-inc"},{"company":"illumisoft","company_id":"illumisoft","location":"Kansas City, Missouri Area","positions":[{"description":"","duration":"Mar 2019 May 2019 3 months","duration_short":"3 months","end_date":"May 2019","start_date":"Mar 2019","subtitle":"illumisoft","title":"Software Developer"}],"url":"https://www.linkedin.com/company/illumisoft"},{"company":"SHIPSTORE Software","company_id":"applied-resources-engineering","location":"","positions":[{"description":"","duration":"Jan 2019 Mar 2019 3 months","duration_short":"3 months","end_date":"Mar 2019","start_date":"Jan 2019","subtitle":"SHIPSTORE Software","title":"Support Technician"}],"url":"https://www.linkedin.com/company/applied-resources-engineering"},{"company":"Leighr Pharmacy","company_id":null,"location":"Liberty, Missouri","positions":[{"description":"","duration":"Sep 2018 Oct 2018 2 months","duration_short":"2 months","end_date":"Oct 2018","start_date":"Sep 2018","subtitle":"Leighr Pharmacy","title":"Web Developer"}],"url":""},{"company":"Milbank \| Energy at Work","company_id":"milbankworks","location":"Kansas City, Missouri Area","positions":[{"description":"","duration":"Nov 2016 Jun 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2018","start_date":"Nov 2016","subtitle":"Milbank \| Energy at Work","title":"Automation Technician"}],"url":"https://www.linkedin.com/company/milbankworks"}]', '["Michael Mace “Effective communication is what comes to mind when I think about Mat. I’ve had the pleasure of knowing Mat for 2 years, during which we worked on many projects. Above all, I was impressed with Mats\'s ability to meticulously develop ideas and solutions to problems. Mat also has the ability to teach and inspire others with great patience and conviction. He would be a great asset for any team requiring a leader and it’s without hesitation that I recommend Mat.”","Allison Hill (she/her) “Matt\'s drive to constantly improve his own knowledge is one of his biggest strengths. He has the ability to learn new skills and concepts quickly and thoroughly. I\'ve seen Matt quickly develop an in-depth understanding of complex codebases, not just limited to the technical aspects, he also understands the higher level concepts behind the code. His approach to problem solving is very scientific and strategic, and has a lot of patience when it comes to technical troubleshooting. Matt would be a great addition to any organization, he excels at sharing his knowledge with other members of his team, his constant personal drive is a motivating force to foster growth in those around him.”"]']### Assistant: The agent's job is to manage and implement HR programs to support employee well-being, while the user is reaching out to the agent for advice on implementing flexible work arrangements and fostering mental health in their organization.
### Human: Agent: ['Larry Fisher', "I spent the first 15 years of my career as a journalist; I worked my way up from general assignment reporter on a local daily paper to editor/assistant publisher of a monthly magazine. The next part of my career was spent using my research, communication and management skills to cut through the clutter and help make people smarter in their business and private lives. Now I'm back in Journalism, keeping the news section of a monthly computer science magazine on track while helping to keep a website current and interesting. Specialties: Secondary research, interviewing, active listening, writing, editing, publishing, employee and client management.", 'Senior Editor/News, ACM Magazines at Association for Computing Machinery', 'Association for Computing Machinery', '[{"company":"Association for Computing Machinery","company_id":null,"location":"New York, NY","positions":[{"description":"","duration":"Feb 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Feb 2013","subtitle":"Association for Computing Machinery","title":"Senior Editor/News, ACM Magazines"}],"url":""}]', '["David Geer “It’s refreshing to meet a colleague in the world of tech and cyber news like editor, Larry Fisher. I recently enjoyed a fruitful collaboration with Larry. I recommend him to any accomplished writer in the computer science niche.”","Tom Geller “Larry was my first editor at Communications of the ACM. And for the five or so years I took assignments from him (as a freelancer), he\'s been as consistent, reliable, and keen-sighted as anyone I\'ve met. Recommended!”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to coordinate collaborations and partnerships, and today they are reaching out to the user because they need to discuss a potential joint marketing campaign between their respective organizations.
### Human: Agent: ['Madison M.', "I currently manage the Sales Operations team supporting US sales leaders across both our Large Client Services Business Team and Small Medium Business Team. Previously, I worked as a Sales Operations Manager across the largest sector in the US. Before making the move to Operations, I worked as a Senior Client Account Manager on Twitter's Client Services sales team. In this role, I managed 4 large accounts, delivering over $30 million in annual revenue. I worked with several different agency and client partners and provided them access to platform updates, analysis of campaign performance data, optimization strategies, specialized targeting recommendations, and RFP responses. Prior to Twitter, I worked on Microsoft's Xbox Advertising team and held various roles at Marketing and Public Relations agencies. In these roles, I have planned and executed complex, custom media campaigns, conducted media and company research and organized business development efforts. I have been trusted with guarding highly confidential information and maintaining relationships with important investors. I am always looking for the next challenge and enjoy a busy office environment that will keep up with my energy. I like to be constantly learning and growing both as a person and a professional. Specialties: Creative Planning; Project Management; Media Research; Data Analysis; Campaign Strategy; Microsoft Office Suite; Sustainability; Database Management; Editing;", 'Head of US Revenue Strategy and Operations', 'Twitter', '[{"company":"Twitter","company_id":"twitter","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Twitter","title":"US Lead, Revenue and Strategy Operations Manager"},{"description":"","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"Twitter","title":"West Coast Lead, Revenue and Strategy Operations"},{"description":"- Drove operational logistics including optimizing resource allocation across teams, measuring progress against sales goals, and assisting in key sales management meetings- Partnered with sales leadership and finance to determine quarterly sales targets, appropriate account segmentation, optimize team structure, and assess the overall health of the sales channel.- Worked with internal teams across sales, operations, engineering, and finance to create new tools for sellers, including a completely revamped revenue metrics dashboard and pipeline analytics system.- Led global sales initiatives and ensured that new tools and processes are rolled out properly to every region.","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Twitter","title":"Senior Sales Operations Manager"},{"description":"- Delivered $25M of annual revenue across several Fortune 100 companies while providing daily technical and creative support to direct clients, their agencies, and API partners.- Drove 150% year over year investment growth for one of Twitter’s top 20 clients.","duration":"Apr 2017 Oct 2017 7 months","duration_short":"7 months","end_date":"Oct 2017","start_date":"Apr 2017","subtitle":"Twitter","title":"Senior Client Account Manager"},{"description":"- Utilized advanced analytics and a deep understanding of clients’ ROI / CPA goals, product, marketing strategy and key demographics to identify opportunities for performance improvement and upsell, resulting in incremental revenue of at least $2M per year.","duration":"Apr 2015 Apr 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2017","start_date":"Apr 2015","subtitle":"Twitter","title":"Client Account Manager"},{"description":"- Supported the West Cost large accounts sales team, working on targeting, creative and campaign structure optimization","duration":"Jul 2014 Apr 2015 10 months","duration_short":"10 months","end_date":"Apr 2015","start_date":"Jul 2014","subtitle":"Twitter","title":"Senior Account Coordinator"}],"url":"https://www.linkedin.com/company/twitter"},{"company":"Microsoft (Mactus Group)","company_id":"microsoft","location":null,"positions":[{"description":"- Conceived, managed and released template landing experience product to reduce development time of Xbox advertising campaigns from three weeks to five days and reduce costs by 80%- Led beta test for aforementioned product in Mexico, Brazil and Australia for later global release- Developed the value proposition of the Xbox platform for emerging clients and markets- Maintained deep product knowledge of the Xbox Live advertising platform to provide innovative andexecutable advertising solutions for proactive pitches and client RFPs- Provided strategic media, creative and targeting recommendations to create custom digital advertisingexperiences for Fortune 500 advertisers in Australia, Canada, Brazil and Mexico- Managed complex advertising campaigns which included sweepstakes, custom games, and research studies","duration":"Jan 2014 Jun 2014 6 months","duration_short":"6 months","end_date":"Jun 2014","start_date":"Jan 2014","subtitle":"Microsoft (Mactus Group)","title":"Media Solutions Specialist for Xbox Live Advertising"},{"description":"- Facilitated and managed experiences that engage nearly 40 million Xbox Live users globally, and generated over $15 million in advertising revenue for Microsoft - Collaborated with several internal and external teams including graphic designers, developers, product managers, agency contacts, legal, marketing, public relations and sales teams- Executed and managed end-to-end campaign production including concept and production strategy, content calendars, development schedule, API integration, message targeting, and milestone tracking- Analyzed campaign results to recommend strategies to maximize user engagement and achieve client goals - Gather client assets and ensure that all content meets Xbox LIVE standards and is optimized to the audience- Recipient of annual award for outstanding client services in 2013","duration":"May 2012 Jan 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2014","start_date":"May 2012","subtitle":"Microsoft (Mactus Group)","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"remerinc","company_id":"remerinc","location":"Greater Seattle Area","positions":[{"description":"- Spearheaded business development efforts and provided regular reporting to the CEO- Monitored multiple social media channels, drafted monthly reports to provide recommendations for clients- Tracked engagement across multiple social media channels and draft monthly reports for clients- Drafted press releases, manage press lists and assemble press kits for clients public relations efforts- Provided comprehensive support for SVP and CEO including scheduling, booking travel and note taking","duration":"Oct 2011 May 2012 8 months","duration_short":"8 months","end_date":"May 2012","start_date":"Oct 2011","subtitle":"remerinc","title":"Social Media Manager and Executive Assistant"}],"url":"https://www.linkedin.com/company/remerinc"},{"company":"Weber Shandwick","company_id":"weber-shandwick","location":"Greater Seattle Area","positions":[{"description":"- Monitored media outlets and produced reports of noteworthy client coverage and competitive developments - Developed and managed press lists for client events and announcements - Conducted research on potential new clients and provided reports to senior management- Researched media contacts and drafted briefing documents for clients’ African media tours - Monitored media outlets and produced reports of noteworthy client coverage and competitive developments - Developed and managed press lists for client events and announcements - Conducted research on potential new clients and provided reports to senior management- Researched media contacts and drafted briefing documents for clients’ African media tours","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Weber Shandwick","title":"Intern"}],"url":"https://www.linkedin.com/company/weber-shandwick"},{"company":"Seven Bridges Genomics","company_id":null,"location":"Cambridge, MA","positions":[{"description":"","duration":"Feb 2011 Jul 2011 6 months","duration_short":"6 months","end_date":"Jul 2011","start_date":"Feb 2011","subtitle":"Seven Bridges Genomics","title":"Investor Relations Assistant"}],"url":""},{"company":"Harvard Alumni Affairs and Development","company_id":null,"location":"Cambridge, MA","positions":[{"description":"","duration":"Sep 2008 Apr 2010 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2010","start_date":"Sep 2008","subtitle":"Harvard Alumni Affairs and Development","title":"FAS Donor Relations Assistant"}],"url":""},{"company":"City of Seattle\'s Office of Sustainability","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"City of Seattle\'s Office of Sustainability","title":"IOP Director\'s Intern"}],"url":""},{"company":"Thurston County Prosecuting Attorney\'s Office","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"Thurston County Prosecuting Attorney\'s Office","title":"Legal Assistant Intern"}],"url":""},{"company":"Harvard Kennedy School of Government","company_id":"harvard-kennedy-school-of-government","location":"Greater Boston Area","positions":[{"description":"- Assistant in administration of Harvard’s Decision Science Laboratory under Jessica Kustoff - Assistant in administration of Harvard’s Decision Science Laboratory under Jessica Kustoff","duration":"Feb 2008 May 2008 4 months","duration_short":"4 months","end_date":"May 2008","start_date":"Feb 2008","subtitle":"Harvard Kennedy School of Government","title":"Office Assistant"}],"url":"https://www.linkedin.com/company/harvard-kennedy-school-of-government"}]', '["Cambria Steel “Madison is one of the most hardworking people I know. She is always willing to take on new challenges, and her work continues to surpass all expectations. She has become a thought leader on our team and I lean on her expertise whenever possible. ”","Brian Chang “I worked alongside Madison at Xbox Adverising for about two years. During that time, she drove campaigns across both US and Canada seamlessly. She has a rare mix of leadership and ambition that set a great example for the rest of the team. As a pragmatic leader and a realist, she grasped ideas in a holistic manner and was also able to pay attention to minor details. Madison is known as diligent and personable and I have only optimistic predictions for her career trajectory.”"]'] User: ['Carli LaPlant', 'Ecommerce Marketer specializing in marketing automations/email marketing, campaign and brand management. I am passionate about using my creativity and analytical skills to help grow and build brands! Skilled in Adobe creative suite, Wordpress, Web design, Active Campaign, Shopify, Mail Chimp, Salesforce, Facebook advertising, Excel, Iterable, HTML and CSS, email on acid. Self motivated \| Entrepreneurial minded \| Globetrotter \| Foodie \| Sports fanatic \| Designer', 'Campaign Management \| Lifecycle Marketing \| Digital Marketing \| Ecommerce', 'Jane.com', '[{"company":"Jane.com","company_id":"very-jane","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Jane.com","title":"Email Marketing Specialist"},{"description":"","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Jane.com","title":"Email Marketing Coordinator"}],"url":"https://www.linkedin.com/company/very-jane"},{"company":"ZYTO","company_id":"zyto","location":"Lindon, Utah, United States","positions":[{"description":"","duration":"Oct 2018 Sep 2019 1 year","duration_short":"1 year","end_date":"Sep 2019","start_date":"Oct 2018","subtitle":"ZYTO","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/zyto"},{"company":"Revere Health","company_id":"revere-health","location":"Provo, Utah Area","positions":[{"description":"-Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees -Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"Revere Health","title":"Marketing and Communications Intern"}],"url":"https://www.linkedin.com/company/revere-health"},{"company":"LinkedIn","company_id":"linkedin","location":"","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"LinkedIn","title":"Campus Editor Contributer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"My Story Matters","company_id":"my-story-matters","location":"United States","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"My Story Matters","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/my-story-matters"}]', '["Brady Roundy “Carli is extremely thoughtful and creative. She always comes up with fun and new campaign ideas and is always thinking outside the box. She is thoughtful in her day to day approach to email marketing, and how she can influence performance by her individual and team efforts. She understands data and how her actions influence the data to move the needle. She is a valuable team member and has all of the tools that allow her to lead and grow in her current and future roles. Carli is a pleasure to work with, and will be a valuable contributor for any company that is lucky enough to employ her.”","Kyle Watt “Carli has been an amazing leader on our team for the past 2 years. She’s not afraid to think outside the box and has pushed us to be more innovative. She exemplified creativity as she created several successful omni-channel campaigns that had a huge impact on the business. That was balanced with her analytical skills to pull out useful insights from data. She’s well-versed in lifecycle marketing, and also took the initiative to contribute to affiliate and paid media efforts. Carli is a true team player who is a friend to anyone she meets, and I feel extremely privileged to have worked with her.”"]']### Assistant: The agent's job is to manage the Sales Operations team, supporting US sales leaders, while the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns and implementing marketing automations.
### Human: Agent: ['Tony Faticoni', "Tony Faticoni enters his fifth year at Pfeiffer University and third as the head coach of the Falcon men's soccer program.Faticoni has been involved with soccer as a player and a coach for over 40 years. His experience includes coaching at the Division I level as a assistant coach at Rutgers University, in helping the Scarlet Knights to the 1994 NCAA Final Four and the Division III level as head coach at Centenary College where guided the Cyclones to the 1995 National Small College National Championship.He also has experience at the Division II level, as he was an assistant coach with the Falcons on their run to winning the 2015 NCAA Division II National Championship. Having been exposed to all divisions in collegiate soccer and being blessed with success, Faticoni has a unique insight as a coach. He has worked with and improved numerous players with varying levels of skill, experience and long-term goals. As a student-athlete, Faticoni played for two different top Division I programs and experienced playing in two NCAA Championships. He earned All-American in high school, was named Gatorade Player of the Year for Virginia and was in the National Pool from 1986-1989, winning the silver medal in the US Olympic Festival in 1989 representing the East. As the head coach at Pfeiffer University, he is very excited to take this team to the top of the Division III and become an NCAA top 20 team. Faticoni has several philosophies as a coach and always looks for three things in our players: Talent-Hard Work-Attitude. Faticoni states, “The great thing is two out of the three attributes, everyone can have”. In terms of playing style and systems, Faticoni believes those are developed, based off the players you have, as opposed to forcing players into a system or style.Faticoni holds a USSF B/C license, NSCAA National Diploma, and the NSCAA Goalkeeping 3 Diploma. He resides in nearby Midland, N.C. with his wife Krystal and two children, Taylor and Trey.", "Head Men's soccer coach at Pfeiffer University", 'Pfeiffer University', '[{"company":"Pfeiffer University","company_id":null,"location":null,"positions":[{"description":"Direct Assistant to acting Athletic Director- Oversee financial operations of Athletic Dept, spokesperson for student athletes, oversee misconducts involving athletes, day to day operations, hiring and firing of coaches, liaison to the University Controllers office, coordination of athletic venues for all home contests, oversee Strength and conditioning program, in charge of transportation pool, run Falcon club (fundraising for athletic department)","duration":"Jul 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Jul 2015","subtitle":"Pfeiffer University","title":"Deputy Athletic Director / Head Men\'s Soccer Coach"},{"description":"","duration":"Jul 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Jul 2015","subtitle":"Pfeiffer University","title":"Head Men\'s soccer coach/Deputy Athletic Director/Head of strength and Conditioning"}],"url":""},{"company":"Work Out World","company_id":"work-out-world","location":"","positions":[{"description":"Manage all aspects of our in house personal training department. From hiring and firing, to training staff and hitting numbers. Ocean is the number one Work Out World in terms of Revenue produced on a monthly basis since 2006 . Manage all aspects of our in house personal training department. From hiring and firing, to training staff and hitting numbers. Ocean is the number one Work Out World in terms of Revenue produced on a monthly basis since 2006 .","duration":"Jun 1999 Jun 2015 16 years 1 month","duration_short":"16 years 1 month","end_date":"Jun 2015","start_date":"Jun 1999","subtitle":"Work Out World","title":"Personal Training Manager- Ocean"}],"url":"https://www.linkedin.com/company/work-out-world"},{"company":"Centenary College","company_id":"centenary-college","location":"","positions":[{"description":"Won the NSCAA national soccer championship Won the NSCAA national soccer championship","duration":"Aug 1995 Jun 1997 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 1997","start_date":"Aug 1995","subtitle":"Centenary College","title":"Head Soccer Coach"}],"url":"https://www.linkedin.com/company/centenary-college"},{"company":"Rutgers University","company_id":"rutgersu","location":"","positions":[{"description":"Team made it to the Final Four the year I helped coach them. Team made it to the Final Four the year I helped coach them.","duration":"Aug 1992 Jun 1993 11 months","duration_short":"11 months","end_date":"Jun 1993","start_date":"Aug 1992","subtitle":"Rutgers University","title":"Assistant Mens Soccer Coach"}],"url":"https://www.linkedin.com/company/rutgersu"}]', '["Meredith Lam “People say, \\"it\'s hard to find good employees\\"...I say, it\'s hard to find a good boss! I worked for Tony for about 2 years and have yet to find a \\"boss\\" who is more effective than he was. Tony inspires, motivates, educates and appreciates his employees in such a mannor that they want to go the extra mile for him. I highly recommend Tony as an excellent business man, manager and fitness professional.”","Hector Luyanda “Tony is a Personal Training Manager at Work Out World. In a time where I was seeking life/work balance along with maintaining a healthy lifestyle Tony brought an amazing breadth of knowledge in nutrition, fitness routines, and focus.”"]'] User: ['Tahra Makinson-Sanders', "Founder of a Bay Area women's sportswear manufacturing and design company. Executive Assistant for The Presidio Trust.", 'Executive Assistant', 'The Presidio Trust', '[{"company":"The Presidio Trust","location":"San francisco","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"The Presidio Trust","title":"Executive Assistant"}],"url":""},{"company":"TMak Sportswear","location":null,"positions":[{"description":"update your post-workout style with our Apres Sport Dress. Ditch the yoga pants!","duration":"Jan 2014 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"TMak Sportswear","title":"Owner/ Founder"},{"description":"Apres Sport Dresses. Update your post-workout style and ditch the yoga pants!","duration":"Jan 2014 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2014","subtitle":"TMak Sportswear","title":"Owner/Founder TMak Sportswear"}],"url":""},{"company":"Quantitative Management Associates LLC (QMA)","company_id":"pgim-quantitative-solutions","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2015","subtitle":"Quantitative Management Associates LLC (QMA)","title":"Senior Executive Assistant and Office Manager"}],"url":"https://www.linkedin.com/company/pgim-quantitative-solutions"},{"company":"Bella Pictures","company_id":"bella-pictures","location":"San Francisco","positions":[{"description":"Joined team of fast-growing nationwide leader in wedding photography/videography as head of photography, to expand and manage network of contract photographers, redesign policies, and maximize profitability. Promoted and extended scope to include VP Sales responsibilities, including overseeing 1 Director of Sales, 8-member inside sales team, and 10-person field sales force. Hired, trained and managed teams directly handled talent. Created technology to support both talents’ and clients’ needs, photographers’ logistics, and quality control for the final products. Challenge: Build trust and communication among 1000+ contractors; meet demands of rapidly growing business by developing a supply/demand model; and reign in out-of-control costs in compensation, bonuses, mileage, and travel expenses related to network costs.Impact: Led photography department to a gross margin of 49% (versus -60%). Dropped COGS from 70% to 45% of total expenses (sales, marketing, editing, design, and delivery).•Grew network from 200 to +600 in 2008 to meet unexpected growth in sales. Subsequently grew network to +1000 photographers and +400 videographers by 2012.•Created model to accurately forecast annual workload and each photographer’s availability in any given weekend.•Reduced time to onboard new contractors from 6 to 2 months by revamping recruiting and training program.•Harnessed technology to solve problems by creating online portals for clients and talent to capture essential data and increase satisfaction from both.•Raised contractors’ satisfaction by establishing an advisory board of photographers, and professional retail partners nationwide, as well as a photography contest. •Slashed costs through new policy development, procedure adherence, and historical data analysis.•Developed optimal contracts and polices to align cost of goods with targeted profit margins.•Increased photographers’ engagement by reforming editing staff, writing blog, and holding conference calls.","duration":"Oct 2007 Dec 2012 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2012","start_date":"Oct 2007","subtitle":"Bella Pictures","title":"VP of Photography, Video, Sales"}],"url":"https://www.linkedin.com/company/bella-pictures"},{"company":"National Press Photography Association (NPPA)","location":"","positions":[{"description":"\uf034 Directed and managed the annual three-day conference, managing all aspects from planning through on-site event management. \uf034 Grew attendees from 100 to over 300.\uf034 Increased funds raised, year after year, from $8k to $12k, to cover event costs and to create scholarships for high school students.\uf034 Successfully recruited and trained 10 remote volunteers each year.\uf034 Retained high-profile women photojournalists as speakers and arranged all travel and AV needs.\uf034 Cut costs by identifying and implementing new vendors and establishing cost-effective room and catering costs.\uf034 Designed all conference materials, arranged stage and program schedules, and developed conference workshops.\uf034 Planned and executed the banquet dinner, photography juried shows, and cocktail receptions.\uf034 Compiled final financial reports for the organization’s board of directors.","duration":"2000 2012 12 years","duration_short":"12 years","end_date":"2012","start_date":"2000","subtitle":"National Press Photography Association (NPPA)","title":"Annual Women in Photojournalism National Conference Director for 10 years."}],"url":""},{"company":"The Press Democrat","company_id":"the-press-democrat","location":"Santa Rosa, CA","positions":[{"description":"Recruited to lead visual reporting of all sections of daily newspaper, covering northern California and owned by the NY Times. Captained and developed a team of 6 photojournalists. Charged with integrating video and multimedia for newspaper’s web version.Challenge: To fill “big shoes” of previous highly respected manager and motivate highly talented but, complacent and passive staff that generated few ideas and lacked multimedia and video skills.Impact: Became known as a credible collaborator who led integration of staff into rest of the newsroom. • Quickly earned respect from high-caliber photojournalists and newsroom staff by leading by example.• Created a more collaborative culture encouraging staff to embrace new concepts and contribute ideas.• Helped newspaper reinvent itself by introducing photojournalist staff to multimedia storytelling.• Remained current with ever-changing technologies by advocating staff’s training in new software/hardware.","duration":"Oct 2005 Oct 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2007","start_date":"Oct 2005","subtitle":"The Press Democrat","title":"Director of Photography"}],"url":"https://www.linkedin.com/company/the-press-democrat"},{"company":"The Sacramento Bee","company_id":"the-sacramento-bee","location":"Sacramento, CA","positions":[{"description":"Propelled smooth operations of 28-member photography department (comprised of photographers, photo editors, and lab technicians) for daily newspaper with circulation size of 240K, covering state of California. In charged of daily visual presentation of front page. Served as visual editor on major investigative pieces.Challenge: To improve reputation of department known for not collaborating with fellow reporters/editors.Impact: Brought together photographers and editors/reports to improve the visual aspects of stories.• Implemented mandatory policy that photographers contributed to stories and partnered with reporters.• Introduced practice of editors/reporters including photographers in early stages of story development.• Heightened and continued excellence of stellar photography staff, for one of the best newspapers in country.","duration":"Oct 2000 Oct 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Oct 2005","start_date":"Oct 2000","subtitle":"The Sacramento Bee","title":"Deputy Director of Photography"}],"url":"https://www.linkedin.com/company/the-sacramento-bee"},{"company":"The Stamford Advocate","location":"","positions":[{"description":"","duration":"1998 Oct 2000 2 years","duration_short":"2 years","end_date":"Oct 2000","start_date":"1998","subtitle":"The Stamford Advocate","title":"Director of Photography"}],"url":""},{"company":"The Record","company_id":"the-record","location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"The Record","title":"Photographer"}],"url":"https://www.linkedin.com/company/the-record"},{"company":"The Slidell Sentry News","location":"","positions":[{"description":"","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"The Slidell Sentry News","title":"Chief Photographer"}],"url":""}]', '["Vivian I. N. “It has been a privilege to work with Tahra. We co-shared administrative responsibilities and backed each other between the east and west coast offices. She always takes a proactive approach and demonstrates a willingness and ability to assist and complete assignments efficiently with other admins. Tahra identifies the needs of the department and finds solutions to resolve them effectively. As long-distance partners, she is someone that is easy to communicate with and listens extremely well. This has helped maintain a collaborative working balance to meet the demands and needs of our managers and respective teams. Tahra has been a pleasure to work with and will do an outstanding job at any company she works for.”","Anne Thilges “I highly recommend Tahra. She has long been a strong and reliable business partner and someone I have come to rely upon often.”"]']### Assistant: The agent's job is to oversee the financial operations of the athletic department and coordinate athletic venues for all home contests, while the user is reaching out to the agent because they need assistance in organizing a fundraising event for the women's sportswear manufacturing company.
### Human: Agent: ['Jamie Royce', 'Utilizing the past 25 years of Software and Database Engineering and Sales Leadership and Training, after a year of running my own consulting company, I founded MindCloud to help companies with simple technology solutions to simplify, scale and automate. We build and maintain API connections for companies. Currently managing connections for Salesforce, Walmart, eBay, Overstock, Mercado Libre, Home Shopping Network, QuickBooks and Google.', 'CEO & Founder at MindCloud', 'MindCloud', '[{"company":"MindCloud","company_id":"yourmindcloud","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"MindCloud solves complex problems with simple solutions. We build and maintain connections between your software and other platforms so you can eliminate manual data entry and start automating and scaling your business. MindCloud solves complex problems with simple solutions. We build and maintain connections between your software and other platforms so you can eliminate manual data entry and start automating and scaling your business.","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"MindCloud","title":"Founder"}],"url":"https://www.linkedin.com/company/yourmindcloud"},{"company":"Royce Enterprises, LLC","company_id":"royce-enterprises-llc","location":"McMinnville, Oregon, United States","positions":[{"description":"Utilizing the past 25 years of Software and Database Engineering and Sales Leadership and Training, Royce Enterprises works with companies to build custom software solutions and establish sales processes to streamline organization flow and increase efficiency and revenue.Recent projects: Established the wholesale department of an Inc. 5000 company. Built API connections, Chrome Extensions and custom CRM solutions for companies. Utilizing the past 25 years of Software and Database Engineering and Sales Leadership and Training, Royce Enterprises works with companies to build custom software solutions and establish sales processes to streamline organization flow and increase efficiency and revenue.Recent projects: Established the wholesale department of an Inc. 5000 company. Built API connections, Chrome Extensions and custom CRM solutions for companies.","duration":"Nov 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Nov 2020","subtitle":"Royce Enterprises, LLC","title":"Business Owner"}],"url":"https://www.linkedin.com/company/royce-enterprises-llc"},{"company":"TTR","company_id":"transaction-tax-resources-inc-","location":null,"positions":[{"description":"","duration":"Dec 2020 Aug 2021 9 months","duration_short":"9 months","end_date":"Aug 2021","start_date":"Dec 2020","subtitle":"TTR","title":"Technical Program Manager"},{"description":"","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"TTR","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/transaction-tax-resources-inc-"},{"company":"International Liaison Office","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"Developed an iOS application for reference management and lookup to increase productivity of HR team.Built a custom Sales CRM solution for fundraising teams that contributed to 10X increase of production. I ran sales training and implemented sales software solutions onsite in Silicon Valley, Los Angeles, New York, Miami, Ireland, Australia, New Zealand and Germany. This involved full stack development of software as well as developing sales processes and training. I developed software solutions for recruitment, fundraising, event management and general workforce productivity. (.NET / C# / SQLSERVER)","duration":"Jun 2011 Mar 2020 8 years 10 months","duration_short":"8 years 10 months","end_date":"Mar 2020","start_date":"Jun 2011","subtitle":"International Liaison Office","title":"Sales Project Manager"}],"url":""},{"company":"International Liaison Office","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"Developed ETL processes for loading / exporting data utilizing SQL Stored Procedures, PL/SQL, AWK and batch automation. Designed and developed an Enterprise Customer Data platform on Oracle and implemented this solution in over 150 sites around the world.Designed user interfaces for data stewardship and data hygiene.Developed and implemented address hygiene processes for an international customer database. As Technical Program Manager I executed projects in US, Canada, United Kingdom, Europe, and Australia that implemented data standardization, list hygiene and customer data integration software.","duration":"Feb 2001 Aug 2009 8 years 7 months","duration_short":"8 years 7 months","end_date":"Aug 2009","start_date":"Feb 2001","subtitle":"International Liaison Office","title":"Technical Program Manager"}],"url":""}]', '["Megan Taplin “I worked with Jamie on a couple client projects at TTR. It\'s always very important to me that my clients are taken care of, that communication with them is timely and agreements are kept. Jamie, as the Project Manager, always did just that. He made sure that deadlines were kept and that the client was always happy. I enjoyed working with him and think that any company would be lucky to have him! ”","Emmanuel Lartey “I’m the Sales and Use Tax Manager at Alsco Inc., a 2-billion dollar world-wide company located in Salt Lake City, Utah. We contracted with TTR to assist Alsco with technical sales tax research. One of the services provided involves TTR API Technology to assist Alsco with our sales tax rates cleanup. Our Tax Department was so impressed with the promptness of Jaime and his team. Our IT Department personnel are a tough group to work with but Jaime and his group were exceptional with their communication with our IT Group. We got more accomplished with TTR than we’ve ever done with any consulting group. If I were to grade Jaime and his group I’d give them an A+. Sincerely, Emmanuel Lartey Alsco Inc S&U Tax Manager Email: elartey@alsco.com Cell: 801-680-6545 ”"]'] User: ['Susan Goodsir', 'Experienced Sales Leader with a demonstrated history of working in the information technology and services industry. Strong program and project management professional skilled in Enterprise Software, Sales, Customer Relationship Management (CRM), Cross-functional Team Leadership, and Professional Services.', 'Vice President of Sales-Commercial Manufacturing at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Salesforce","title":"Vice President of Sales-Commercial Manufacturing at Salesforce"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Uptake","company_id":"uptake","location":"Greater Chicago Area","positions":[{"description":"","duration":"Nov 2018 May 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2020","start_date":"Nov 2018","subtitle":"Uptake","title":"Vice President, Sales"}],"url":"https://www.linkedin.com/company/uptake"},{"company":"BrightEdge","company_id":"brightedge","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2017 May 2020 3 years","duration_short":"3 years","end_date":"May 2020","start_date":"Jun 2017","subtitle":"BrightEdge","title":"VP of Global Strategic Accounts"}],"url":"https://www.linkedin.com/company/brightedge"},{"company":"Oracle","company_id":"oracle","location":"Chicago, IL","positions":[{"description":"Oracle has invested more than 8 billion dollars through development and acquisition to deliver a world class suite of Customer Experience solutions to the marketplace. I lead a team of 8 Customer Experience Sales professionals that focus on Enterprise Accounts in the North Central area of the US. Our application portfolio consists of leading best of breed products designed to empower the Sales and Marketing Executive. Our product portfolio includes: Eloqua, Responsys, Big Machines, Sales Cloud, Compendium, Endeca, ATG Commerce, and a complete Social Relationship Management platform.","duration":"Dec 2013 May 2017 3 years 6 months","duration_short":"3 years 6 months","end_date":"May 2017","start_date":"Dec 2013","subtitle":"Oracle","title":"Regional Manager, CX & CRM Applications"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Oracle","company_id":"oracle","location":"","positions":[{"description":"","duration":"Sep 2007 May 2013 5 years 9 months","duration_short":"5 years 9 months","end_date":"May 2013","start_date":"Sep 2007","subtitle":"Oracle","title":"Applications Sales Manager"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Siebel Systems","company_id":"siebelsystems","location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Siebel Systems","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/siebelsystems"}]', '["Cris Piper “I\'ve been blessed to work with many great people in my career, but as far as direct management reports go, there are only a few whom I would ever choose to work for again. Susan Goodsir is absolutely at the top of that list. As an Enterprise sales rep, there are a few basic things that matter most, and a lot of times it\'s the little things that can make a difference in your success and overall gratification/motivation with the position. Some of those basic qualities that stand out with Susan are that she\'s smart, hard-working, takes phone calls at all hours of the night, the clients love her and she\'s an impressive negotiator. When I think about the characteristics in Susan that make her an exceptional leader, the top 2 that immediately come to mind are she\'s a great coach and she leads by example. Susan is a strategic thinker, and one of the most creative people I\'ve ever met. She has a fabulous dry sense of humor which makes her REAL and a straight-shooter. Bottom line, she is one of the best managers I have ever reported to and just a downright good person. It was an absolute pleasure working for Susan for my first 2 1/2 years at Oracle. ”","Daniel Kudanovych “I’ve had the privilege to work with Susan in various capacities over the past 9 years, including as her insides sales counterpart, as a software implementation consultant, and now as a member of her field sales team. Susan exhibits all the traits you’d want in a sales leader. She is tenacious, bold and direct, knowledgeable and caring, and by exhibiting these traits she has always been a top performer, and a respected leader. Working for her has been great! She challenges me to think of account strategy, messaging, and relationship building (internal and customer-facing) in a new way by offering suggestions and ideas in a very collaborative way. She is passionate about her job, our direction as a company, and on our collective abilities and that helps us all keep our focus in our daily routines. She’s been in the trenches as a successful sales rep so she understands the mission and challenges, and helps lead by leveraging that experience to provide realistic suggestions. I would follow her wherever her career path takes her! She is a great leader and is the epitome of what a sales leader should be! ”"]']### Assistant: The agent's job is to manage API connections for companies, and today, the agent is reaching out to the user because they need to discuss a potential collaboration in integrating Salesforce with MindCloud's software solutions.
### Human: Agent: ['Theresa Rizzo', 'Direct marketing fundraising manager with experience in developing, creating and overseeing direct mail, telemarketing and e-mail budgets and solicitations.Excellent organizational skills and very detail-oriented.Database savvy with strong analytical skills and ability to report and assess giving trends based on appeal results and all donor metrics.Strategic planner, with eye for short-term goals as well as long-term strategies.Proficient in budgeting, planning and forecasting.Highly skilled in Operations procedures and processes and donor services/stewardship.', 'Director, Supporter Services at International Rescue Committee', 'International Rescue Committee', '[{"company":"International Rescue Committee","company_id":"international-rescue-committee","industry":"Non-profit Organizations","location":null,"positions":[{"description":"","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"International Rescue Committee","title":"Director, Supporter Services"},{"description":"","duration":"May 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2014","subtitle":"International Rescue Committee","title":"Sr. Officer, Donor Services"}],"url":"https://www.linkedin.com/company/international-rescue-committee"},{"company":"Lighthouse International","company_id":"lighthouseguild","location":"","positions":[{"description":"","duration":"Jun 2008 Dec 2012 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2012","start_date":"Jun 2008","subtitle":"Lighthouse International","title":"Director, Direct Marketing and Development Operations"}],"url":"https://www.linkedin.com/company/lighthouseguild"},{"company":"American Liver Foundation","company_id":"american-liver-foundation","location":"","positions":[{"description":"","duration":"2008 2008 less than a year","duration_short":"less than a year","end_date":"2008","start_date":"2008","subtitle":"American Liver Foundation","title":"Direct Mail Manager (consultant)"}],"url":"https://www.linkedin.com/company/american-liver-foundation"},{"company":"ACLU","company_id":"aclu","location":"","positions":[{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"ACLU","title":"Director, Annual Fund"}],"url":"https://www.linkedin.com/company/aclu"},{"company":"National Audubon Society","company_id":"national-audubon-society","location":"","positions":[{"description":"","duration":"1989 2002 13 years","duration_short":"13 years","end_date":"2002","start_date":"1989","subtitle":"National Audubon Society","title":"Director of Annual Giving"}],"url":"https://www.linkedin.com/company/national-audubon-society"}]', '["“Theresa is detailed oriented and knowledgeable of fundraising, marketing. It was a pleasure to know her as a professional.”","“Theresa is a dedicated fundraising expert and a terrific manager. She is a great team-player and has a proven track record of exceeding her goals. Her motivation is contagious and creates an environment that makes her employees want to put in extra hours. She segments audiences and analyzes results of fundraising campaigns with such ease and ability, that it is awe-inspiring. Theresa introduced me to the fundraising sector, and continues to be my mentor today.”"]'] User: ['Lisa Kefalos', 'I’m an experienced project manager in the marketing and communications industry. I work directly with writers, designers, programmers, editors and media partners to deliver creative messages and campaigns through various communication tools including video, graphic design, web, interactive and digital media.', 'Senior Project Manager at AfterMath', 'AfterMath', '[{"company":"AfterMath","company_id":"teamaftermath","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Apr 2022","subtitle":"AfterMath","title":"Senior Project Manager"},{"description":"","duration":"May 2019 Apr 2022 3 years","duration_short":"3 years","end_date":"Apr 2022","start_date":"May 2019","subtitle":"AfterMath","title":"Project Manager"}],"url":"https://www.linkedin.com/company/teamaftermath"},{"company":"Apple Box Studios","company_id":"apple-box-studios","location":"greater pittsburgh area","positions":[{"description":"At Apple Box Studios, I was the main point of contact between the client and apple team members. So client relations played a major role in my day-to-day responsibilities. I managed projects and production among new and existing clients including scheduling, cost tracking, budgeting, writing, research, project documentation and project coordination between client and production partners. This skill set also carried through internal responsibilities to provide support for operations and new business development functions. I worked directly with graphic designers, art directors, editors, writers, and video producers to accomplish both company and client marketing objectives. I also collaborated directly with creative directors in strategic planning, writing and concept development.","duration":"Jun 2013 May 2019 6 years","duration_short":"6 years","end_date":"May 2019","start_date":"Jun 2013","subtitle":"Apple Box Studios","title":"Account Executive"}],"url":"https://www.linkedin.com/company/apple-box-studios"},{"company":"Ohio University Office of Sustainability","company_id":"ohio-university","location":null,"positions":[{"description":"• Managed social media accounts for Facebook and Twitter• Offered training opportunities to staff and various members on campus interested in improving skills related to online networking and outreach• Assisted the Director of Sustainability with website updates • Offered marketing and media support to staff and volunteers• Ensured institutional and office-wide branding requirements were maintained","duration":"Aug 2012 Aug 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2013","start_date":"Aug 2012","subtitle":"Ohio University Office of Sustainability","title":"Social Media Coordinator"},{"description":"• Collected and interpreted a variety of data for campus sustainability programing • Researched leading institutions for existing sustainability initiatives • Researched, prioritized, and applied for grant opportunities • Organized administrative tasks and grant writing agendas for 7 projects furthering campus sustainability","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Ohio University Office of Sustainability","title":"Grant Writer"},{"description":"• Produced professional articles and news releases • Wrote weekly articles for publication on the Ohio University COMPASS news website","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Ohio University Communication and Marketing","title":"Campus Issues, Life, and Events Reporter"},{"description":"Undergraduate Teaching Assistant for an introductory communication class. • Created and administered lesson plans for 2 groups of 15 students• Facilitated in depth group discussions• Graded assignments and provided constructive feedback","duration":"Mar 2012 Jun 2012 4 months","duration_short":"4 months","end_date":"Jun 2012","start_date":"Mar 2012","subtitle":"Ohio University","title":"Undergraduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/ohio-university"},{"company":"Ohio University Advertising Associations","company_id":"ohio-university-advertising-associations","location":"Athens, Ohio","positions":[{"description":"• Planned and managed community service events for OUAA members• Worked closely with executive board members to achieve organizational goals • Planned and managed community service events for OUAA members• Worked closely with executive board members to achieve organizational goals","duration":"Mar 2012 Mar 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2013","start_date":"Mar 2012","subtitle":"Ohio University Advertising Associations","title":"Community Service Chair"}],"url":"https://www.linkedin.com/company/ohio-university-advertising-associations"},{"company":"Alpha Delta Pi Sorority","company_id":"alpha-delta-pi-sorority","location":"Athens, Ohio","positions":[{"description":"• Connected the 130 members with alumnae and other chapters• Managed Facebook and Twitter accounts• Created new chapter website• Wrote quarterly chapter articles for the Adelphian National Magazine• Advertised for recruitment and philanthropic activity to support The Ronald McDonald House Charities of Central Ohio • Connected the 130 members with alumnae and other chapters• Managed Facebook and Twitter accounts• Created new chapter website• Wrote quarterly chapter articles for the Adelphian National Magazine• Advertised for recruitment and philanthropic activity to support The Ronald McDonald House Charities of Central Ohio","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Alpha Delta Pi Sorority","title":"Public Relations Chair"}],"url":"https://www.linkedin.com/company/alpha-delta-pi-sorority"},{"company":"Ohio University Relay for Life Planning Committee","company_id":null,"location":"Athens, Ohio","positions":[{"description":"• Promoted and advocated for Relay for Life throughout the campus community• Supported 800 race participants and donors in raising $43,285• Established relations with local businesses for donations and sponsors • Promoted and advocated for Relay for Life throughout the campus community• Supported 800 race participants and donors in raising $43,285• Established relations with local businesses for donations and sponsors","duration":"Sep 2011 Jun 2012 10 months","duration_short":"10 months","end_date":"Jun 2012","start_date":"Sep 2011","subtitle":"Ohio University Relay for Life Planning Committee","title":"Sponsorship Committee Member"}],"url":""},{"company":"Integrating Professionals for Appalachian Children","company_id":null,"location":"Athens, Ohio","positions":[{"description":"Project LAUNCH is a study designed to promote children\'s mental health awareness in Appalachia Ohio. Counties included in the study are Meigs, Hocking, Vinton, and Athens. • Collected and analyzed data from 200 surveys • Entered data into SPSS statistical program Project LAUNCH is a study designed to promote children\'s mental health awareness in Appalachia Ohio. Counties included in the study are Meigs, Hocking, Vinton, and Athens. • Collected and analyzed data from 200 surveys • Entered data into SPSS statistical program","duration":"Apr 2012 May 2012 2 months","duration_short":"2 months","end_date":"May 2012","start_date":"Apr 2012","subtitle":"Integrating Professionals for Appalachian Children","title":"Project LAUNCH Research Assistant"}],"url":""},{"company":"Ohio Univeristy Advertising Association","company_id":null,"location":"Athens, Ohio","positions":[{"description":"• Managed monetary funds for 100+ members including membership dues, reimbursements, apparel, and fund-raising money• Collaborated with executive board members to achieve organizational goals • Managed monetary funds for 100+ members including membership dues, reimbursements, apparel, and fund-raising money• Collaborated with executive board members to achieve organizational goals","duration":"Mar 2011 Mar 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2012","start_date":"Mar 2011","subtitle":"Ohio Univeristy Advertising Association","title":"Treasurer"}],"url":""}]', '["Annie Laurie Cadmus “Lisa is a strong leader with excellent organizational skills and a command for social media. Her superior research skills allow her to creatively communicate with a broad audience. Lisa brings a positive attitude into the work she does; encouraging others to follow her lead.”","Jaymie Tighe “For the past six months I have worked along side Lisa at the Office of Sustainability. Time and time again I am impressed by her kindness, reliability, and stellar written and verbal communication skills. Lisa presents herself extremely well in formal situations, representing the Office of Sustainability with professionalism. Her qualifications are vast, and I would not hesitate to recommend Lisa for diverse positions within an organization or non-profit.”"]']### Assistant: The agent's job is to oversee direct mail, telemarketing, and email solicitations, and today the user is reaching out to the agent because they need assistance in developing a creative marketing campaign using various communication tools.
### Human: Agent: ['Tim Groen', 'As an accomplished technology sales executive with proven ability to develop custom solutions to business challenges, I strive to ensure total client satisfaction from initial contact through delivery and implementation. My experience ranges white box, OEM, and ODM based solutions for clients of all sizes and industries. This allows me to help customers engage the right technology to design an optimal solution for their unique strategic initiatives.A key to my success has relationship-based engagement to listen and advocate for my clients across geographically diverse internal and external business stakeholders. Customer satisfaction and positive outcomes for my clients are my top priority while delivering on time and under budget.', 'Next Wave Cloud Service Provider Account Executive at Lenovo', 'Lenovo', '[{"company":"Lenovo","company_id":"lenovo","industry":"IT Services and IT Consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Lenovo","title":"Next Wave Cloud Service Provider Account Executive"}],"url":"https://www.linkedin.com/company/lenovo"},{"company":"Hyve Solutions","company_id":"hyve-solutions","location":"Greater Seattle Area","positions":[{"description":"Hyve Solutions, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leader in providing purpose-built datacenter compute, networking, and storage solutions that are customized for hyperscale datacenter environments. Hyve Solutions offers highly energy-efficient solutions via it\'s unique role in the Open Compute Project along with custom ODM solutions designed through close client collaboration from design to deployment. Hyve Solutions, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leader in providing purpose-built datacenter compute, networking, and storage solutions that are customized for hyperscale datacenter environments. Hyve Solutions offers highly energy-efficient solutions via it\'s unique role in the Open Compute Project along with custom ODM solutions designed through close client collaboration from design to deployment.","duration":"Apr 2019 Feb 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2021","start_date":"Apr 2019","subtitle":"Hyve Solutions","title":"Field Account Executive"}],"url":"https://www.linkedin.com/company/hyve-solutions"},{"company":"IBM","company_id":"ibm","location":"Seattle","positions":[{"description":"Representing IBM\'s storage portfolio to customers and partners across the greater Pacific Northwest region to help businesses leverage emerging and traditional storage technologies to achieve business objectives. Representing IBM\'s storage portfolio to customers and partners across the greater Pacific Northwest region to help businesses leverage emerging and traditional storage technologies to achieve business objectives.","duration":"May 2016 Mar 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2019","start_date":"May 2016","subtitle":"IBM","title":"Storage Infrastructure Solution Sales Specialist"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Hewlett Packard Enterprise","company_id":"hewlett-packard-enterprise","location":"Washington State","positions":[{"description":"Technical Field Sales Executive for Healthcare and Mid-Sized Commercial customers in Oregon, Washington, and Idaho.Working with HP Channel Partners to help businesses and organizations leverage HPE Storage technologies to enable Information Technology to drive growth and cost savings through virtualization, convergence, data analytics/big data, risk management and IT consolidation/simplification. Enable and participate in collaboration across HPE business units to ensure optimal outcomes for customers and partners alike.","duration":"Apr 2014 May 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2016","start_date":"Apr 2014","subtitle":"Hewlett Packard Enterprise","title":"Sales Specialist - Enterprise Storage"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Silicon Mechanics","company_id":"silicon-mechanics","location":"","positions":[{"description":"Maintain and expand relationships with our most loyal and high growth potential customers. Represent the entire range of company products and services with a focus on private cloud and complex deployments while leading the customer account planning cycle and ensuring customers’ needs and expectations are met by the company. • Maintain productive, professional relationships with key personnel in assigned accounts.• Coordinate involvement of company personnel, including support, engineering, and management resources, in order to meet performance objectives and customers’ expectations.• Proactively assess customer needs and lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones on quarterly or annual basis.• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.• Coordinate all phases of order execution from initial quote to final delivery while maintaining constant customer communication.","duration":"Apr 2013 Apr 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2014","start_date":"Apr 2013","subtitle":"Silicon Mechanics","title":"Strategic Account Manager"}],"url":"https://www.linkedin.com/company/silicon-mechanics"},{"company":"Silicon Mechanics","company_id":"silicon-mechanics","location":null,"positions":[{"description":"-Commercial/Corporate accounts specialist selling servers, storage, and advanced IT solutions.-Detailed product knowledge and excellent service for highly technical client base.-Listen to and analyze nuanced customer requirements, educate client on the options, and quote optimal solution.-Lead sales rep for Advanced Solutions: -Private Cloud solutions with Open Stack -zStax with Nexenta-Monitor market conditions: competitive advantage, trends, and pro tips.-Extensive knowledge of data center infrastructure technology including rack-mount servers and storage, clusters, networking, and deployment logistics.","duration":"Aug 2011 Feb 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2013","start_date":"Aug 2011","subtitle":"Silicon Mechanics","title":"Senior Enterprise Account Manager"},{"description":"-Primary sales contact for corporate accounts selling custom Enterprise IT solutions. -Generate quotes, perform competitive price analysis, and provide excellent customer service skills via phone, email and web chat in a fast-paced environment.-“Own” sales cycle including initial contact through post-sale follow-up.-Consistently achieve monthly goals for total sales, new customers, and client satisfaction.-Respond to all queries in a timely fashion.-Strong attention to detail","duration":"Jul 2007 Aug 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2011","start_date":"Jul 2007","subtitle":"Silicon Mechanics","title":"Enterprise Account Manager"}],"url":"https://www.linkedin.com/company/silicon-mechanics"},{"company":"Laird Norton Tyee","company_id":"laird-norton-wealth-management","location":"Greater Seattle Area","positions":[{"description":"Perform daily company-wide account reconciliation with fund custodian. Produced monthly and annual tax and performance reports for each client relationship. Perform daily company-wide account reconciliation with fund custodian. Produced monthly and annual tax and performance reports for each client relationship.","duration":"Nov 2006 Jun 2007 8 months","duration_short":"8 months","end_date":"Jun 2007","start_date":"Nov 2006","subtitle":"Laird Norton Tyee","title":"Performance Reporting Specialist"}],"url":"https://www.linkedin.com/company/laird-norton-wealth-management"},{"company":"Investors Bank & Trust","company_id":"investors-bank-&-trust","location":"Greater Boston Area","positions":[{"description":"Processed all transactions for several mutual funds. Calculated available cash before daily morning trade deadline and processed trades and corporate actions for all security types. Processed all transactions for several mutual funds. Calculated available cash before daily morning trade deadline and processed trades and corporate actions for all security types.","duration":"Jun 2005 Oct 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2006","start_date":"Jun 2005","subtitle":"Investors Bank & Trust","title":"Custody Fund Accountant"}],"url":"https://www.linkedin.com/company/investors-bank-&-trust"}]', '["John Goerzen “I\'ve never worked with a hardware accoument manager as good as Tim. He is a person that gets things done, follows up, and has detailed knowledge - and finds others to provide more knowledge when needed. He\'s gone above and beyond to help us out when other vendors have left us in a pinch, too.”","Alan Yu “Tim is great at what he does and he\'s a great guy. He would be an excellent addition to any company.”"]'] User: ['Gregory Lyons', 'Hard worker, with a customer service background who is willing to learn and easy to work with. Reliable and consistent will have a positive attitude. Willing to do more than my share of work. Experience with working on own, or with a team.', 'IT Manager at Lexington Eye Associates at Lexington Eye Associates', 'Lexington Eye Associates', '[{"company":"Lexington Eye Associates","company_id":"lexington-eye-associates","industry":"Medical Practices","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Lexington Eye Associates","title":"IT Manager"},{"description":"","duration":"Jan 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Lexington Eye Associates","title":"SR IT Analyst at Lexington Eye Associates"}],"url":"https://www.linkedin.com/company/lexington-eye-associates"},{"company":"Potpourri Group","company_id":"potpourri-group","location":"Billerica, MA","positions":[{"description":"","duration":"Oct 2016 Jan 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2018","start_date":"Oct 2016","subtitle":"Potpourri Group","title":"Business Security Analyst"}],"url":"https://www.linkedin.com/company/potpourri-group"},{"company":"Lexington Eye Associates","company_id":"lexington-eye-associates","location":"Lexington, Massachusetts","positions":[{"description":"Support the following, Windows Server maintenance, Active Directory, Sophos Antivirus, Trend Micro Antivirus, Shoretel phone system, GE Centricity Practice Management, GE Centricity EHR/EMR, VMware, Dell Sonicwall. Eye care specific devices Zeiss Cirrus OCT, Pentacam, Topcon-Imagenet, Synergy ODM. Support the following, Windows Server maintenance, Active Directory, Sophos Antivirus, Trend Micro Antivirus, Shoretel phone system, GE Centricity Practice Management, GE Centricity EHR/EMR, VMware, Dell Sonicwall. Eye care specific devices Zeiss Cirrus OCT, Pentacam, Topcon-Imagenet, Synergy ODM.","duration":"Jul 2013 Oct 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2016","start_date":"Jul 2013","subtitle":"Lexington Eye Associates","title":"IT Analyst"}],"url":"https://www.linkedin.com/company/lexington-eye-associates"},{"company":"Potpourri Group","company_id":"potpourri-group","location":null,"positions":[{"description":"Work as backup to the Network admin and Systems admin. Work with HP Procurve switches, Cisco ASA, Cisco VPN client, F5 load balancer, HP DataProtector, HP TippingPoint, Windows Server, Active Directory, VNC, Mitel phone system, and Spiceworks ticketing software. Experience with Ecometry(an order taking and tracking software).","duration":"Jan 2012 Jul 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2013","start_date":"Jan 2012","subtitle":"Potpourri Group","title":"Technical Services Specialist"},{"description":"Set up, configure and maintain desktops and peripherals. Configure and support network connections to supported devices.Research, download and evaluate software that may benefit the company.Monitor and maintain software updates for all desktop users.Assist with Technical Services projects.Other duties assigned as required.","duration":"Jan 2012 Jul 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2013","start_date":"Jan 2012","subtitle":"Potpourri Group","title":"Desktop Support Specialist"}],"url":"https://www.linkedin.com/company/potpourri-group"},{"company":"Costco Wholesale","company_id":"costco-wholesale","location":"","positions":[{"description":"Supervise 8 employees in sales and tire shop floorPromote sales of Costco memberships and credit cardsReceive incoming calls, follow up with potential new customer leads, and maintain knowledge of Costco servicesObtain customer order information and input data utilizing AS400 (database) into PCUtilize general office equipment including: fax machine, copiers, printers, and scannersEmail communication to central offices and ensure that departments are running smoothly. Supervise 8 employees in sales and tire shop floorPromote sales of Costco memberships and credit cardsReceive incoming calls, follow up with potential new customer leads, and maintain knowledge of Costco servicesObtain customer order information and input data utilizing AS400 (database) into PCUtilize general office equipment including: fax machine, copiers, printers, and scannersEmail communication to central offices and ensure that departments are running smoothly.","duration":"Nov 2000 Jan 2012 11 years 3 months","duration_short":"11 years 3 months","end_date":"Jan 2012","start_date":"Nov 2000","subtitle":"Costco Wholesale","title":"Job Supervisor"}],"url":"https://www.linkedin.com/company/costco-wholesale"},{"company":"Lincoln Technical Institute","company_id":"lincolntech","location":"","positions":[{"description":"was one of my instructors at Lincoln Technical Institute. He instructed several modules throughout the course of my program. was one of my instructors at Lincoln Technical Institute. He instructed several modules throughout the course of my program.","duration":"Jun 2010 Nov 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2011","start_date":"Jun 2010","subtitle":"Lincoln Technical Institute","title":"Relationship"}],"url":"https://www.linkedin.com/company/lincolntech"},{"company":"United Teen Equality Center","company_id":null,"location":"Lowell, MA","positions":[{"description":"Worked as an intern, imaged computers to Windows7, set up computers, worked with active directory and microsoft exchange setting up client profiles, set up cisco phones, used group policy, worked with Avast anti virus managment console. Worked with server and switches. Worked as an intern, imaged computers to Windows7, set up computers, worked with active directory and microsoft exchange setting up client profiles, set up cisco phones, used group policy, worked with Avast anti virus managment console. Worked with server and switches.","duration":"Sep 2011 Oct 2011 2 months","duration_short":"2 months","end_date":"Oct 2011","start_date":"Sep 2011","subtitle":"United Teen Equality Center","title":"Computer Tech Intern"}],"url":""},{"company":"United Teen Equality Center","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"United Teen Equality Center","title":"Intern"}],"url":""},{"company":"Costco","company_id":null,"location":null,"positions":[{"description":"Sign customers up for credit cards and process customer information into AS400 databaseObtain customer information, verify payment methods, and communicate with banks","duration":"Jan 2002 Oct 2003 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2003","start_date":"Jan 2002","subtitle":"Costco","title":"Membership Desk"},{"description":"Operate cash register, bag merchandise, assist customers with carrying out purchases, return carriages, and provide general front end support","duration":"Nov 2000 Jan 2002 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2002","start_date":"Nov 2000","subtitle":"Costco","title":"Front End Assistant"}],"url":""}]', '["Jeff Melo “Greg has a \\"can do\\" attitude and never says no to work. He is constantly willing to take on new tasks with minimal to no assistance. Greg has an outstanding attitude and work ethic. He is a great team player who is always ready to put in more than his share of the work.”","Billy Lannan “Greg is a talented technician who has a proven ability to resolve complex issues, take on large responsibilities and demonstrated a firm grasp of project management. He has the ability to translate technical specifications into business process requirements with minimal effort. His clear focus on deliverables are key ingredients to the success of achieving goals and meeting deadlines.”"]']### Assistant: The agent's job is to develop custom solutions to business challenges, and today, the agent is reaching out to the user because they need to discuss potential IT solutions for Lexington Eye Associates.
### Human: Agent: ['Roger Kozuch', 'Experienced President with a demonstrated history of working in the insurance industry. Skilled in Negotiation, Long Term Care Insurance, Business Planning, Property & Casualty Insurance, and Disability Insurance. Strong business development professional with a 10 focused in Business, Management, Marketing, and Related Support Services from Goldman Sachs.', 'Founder & Pres at Kozuch Insurance Services', 'Kozuch Insurance Services', '[{"company":"Kozuch Insurance Services","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jan 1985 - Present 37 years 6 months","duration_short":"37 years 6 months","end_date":"Present","start_date":"Jan 1985","subtitle":"Kozuch Insurance Services","title":"Pres"}],"url":""},{"company":"American Modern Insurance Group","company_id":"american-modern-insurance-group","location":null,"positions":[{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"American Modern Insurance Group","title":"Agent"},{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"American Modern Insurance Group","title":"Agent"}],"url":"https://www.linkedin.com/company/american-modern-insurance-group"},{"company":"Freidlander John","company_id":null,"location":"","positions":[{"description":"","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Freidlander John","title":"Agent"}],"url":""},{"company":"Northwestern Mutual","company_id":"northwestern-mutual","location":"","positions":[{"description":"","duration":"Jun 1991 Sep 2001 10 years 4 months","duration_short":"10 years 4 months","end_date":"Sep 2001","start_date":"Jun 1991","subtitle":"Northwestern Mutual","title":"Agent"}],"url":"https://www.linkedin.com/company/northwestern-mutual"}]', '["Gordon Quinton “I have had the pleasure of being connected with Roger for several months and in that time, I have found him to be honest, professional, and customer-service focused. He is capable of, and excited about, adapting to new technologies and business opportunities. I would not hesitate to recommend Roger, as I know that he will go above and beyond to meet your insurance needs. ”","Nachum Langsner “Roger has consistently provided me with the best insurance services at the most reasonable prices all with a personal touch. I highly recommend his services!”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to provide insurance services, and today the user is reaching out to the agent because they need assistance with insurance coverage for their supply chain marketing business.
### Human: Agent: ['Ashley Nullet', 'A dedicated individual with experience in technical recruiting, event planning, and fundraising. Specializing in nonprofit organizations, Fortune 500, and start-up companies, my experiences include a diverse background in recruiting, promotions, operations, and event management.', 'Lead Recruiter at Insight Global', 'Insight Global', '[{"company":"Insight Global","company_id":"insight-global","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"Insight Global is a national staffing and services company that specializes in sourcing information technology, government, accounting, finance, and engineering professionals and delivering service-based solutions to Fortune 1000 clients. Insight Global completes more than 41,000 placements annually in short-term, long-term, contract-to-hire, and direct placement positions through our network of more than 49 regional offices across the U.S. and Canada. The company has been ranked one of the fastest growing staffing firms for the past 11 consecutive years and named the 3rd largest IT staffing firm in America by Staffing Industry Analysts for four consecutive years. We offer unmatched customer service by developing an in-depth understanding of client needs, providing qualified professionals, and tailoring managed services solutions for large projects, which allows clients to focus on expanding their business and achieving their goals.Awards and Accolades: 2018 – Best Workplaces for Consulting & Professional Services – Fortune 2018 – Best Workplaces for Women – Fortune2018 – Best of Staffing Client Award – Inavero2018 – Fastest Growing Private Companies in America as an 11 time honoree – Inc. 50002017 – Best Places to Work in the United States – Comparably 2017 – Best CEOs in the United States – Comparably 2017 – Best Workplaces for Consulting & Professional Services – Fortune 2017 – Best of Staffing Client Award – Inavero2017 – Top 10 Most Popular Companies for Recent Graduates – LinkedIn Staffing Industry Analysts:2018 – 21st Largest Global Staffing Firm2018 – 3rd Largest IT Staffing Firm & 12th Largest Staffing Firm2018 – 8th Largest Finance Accounting Staffing Firm & 10th Largest Direct Hire Staffing Firm 2017 – 3rd Largest IT Staffing Firm & 13th Largest Staffing Firm 2017 – 9th Largest Finance and Accounting Staffing Firm","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Insight Global","title":"Lead Recruiter"},{"description":"Insight Global is a national staffing and services company that specializes in sourcing information technology, accounting, finance, and engineering professionals, and delivering service-based solutions to Fortune 1000 clients. Insight Global completes more than 33,000 placements annually in short-term, long-term, contract-to-hire, and direct placement positions through our network of more than 43 regional offices across the U.S. and Canada. The company has been ranked one of the fastest growing staffing firms for the past 10 consecutive years, and named the 3rd largest IT staffing firm in America by Staffing Industry Analysts for three consecutive years. We offer unmatched customer service by developing an in-depth understanding of client needs, providing qualified professionals, and tailoring managed services solutions for large projects, which allows clients to focus on expanding their business and achieving their goals.Awards and Accolades: 2017 – Best Places to Work in the United States – Comparably 2017 – Best CEOs in the United States – Comparably 2017 – Best Workplaces for Consulting & Professional Services – Fortune 2017 – Best of Staffing Client Award – Inavero2017 – Fastest-Growing Private Companies in America as a 10 time honoree – Inc. 5000 2016 – Top 10 Most Popular Companies for Recent Graduates – LinkedIn Staffing Industry Analysts:2017 – 3rd Largest IT Staffing Firm & 13th Largest Staffing Firm 2017 – 9th Largest Finance and Accounting Staffing Firm 2016 – 3rd Largest IT Staffing Firm & 12th Largest Staffing Firm2015 – 3rd Largest IT Staffing Firm & 14th Largest Staffing Firm2014 – 4th Largest IT Staffing Firm & 19th Largest Staffing Firm2013 – 6th Largest IT Staffing Firm & 19th Largest Staffing Firm2012 – 8th Largest IT Staffing Firm & 20th Largest Staffing Firm","duration":"Sep 2013 Nov 2018 5 years 3 months","duration_short":"5 years 3 months","end_date":"Nov 2018","start_date":"Sep 2013","subtitle":"Insight Global","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/insight-global"},{"company":"Wattsenglish Ltd.","company_id":null,"location":"Prague, The Capital, Czech Republic","positions":[{"description":"• Taught English as a second language to children ages 3-12 throughout the Prague area","duration":"Jan 2013 Jul 2013 7 months","duration_short":"7 months","end_date":"Jul 2013","start_date":"Jan 2013","subtitle":"Wattsenglish Ltd.","title":"English Teacher"}],"url":""},{"company":"Glazer\'s Distributors","company_id":"glazer%27s-distributors","location":"Kansas City, Missouri Area","positions":[{"description":"• Promoted products at a variety of events to increase customer awareness of various brands in the beverage industry around the Kansas City Area.","duration":"Nov 2010 Jan 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2013","start_date":"Nov 2010","subtitle":"Glazer\'s Distributors","title":"Promotions Advocate for Glazer\'s Distributors"}],"url":"https://www.linkedin.com/company/glazer%27s-distributors"},{"company":"Park Avenue Gold Parties","company_id":null,"location":"","positions":[{"description":"• Inputted information into client databases using Microsoft Excel and update email systems using Mail Chimp• Reported directly to the Co-Owner of the corporation and executed numerous important tasks • Inputted accounting receivables and payables into QuickBooks • Carried out additional duties such as phone answering, mail merging, maintaining filing systems, and recruiting clients• Formulated training materials for the employee-training manual","duration":"Oct 2011 Dec 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2012","start_date":"Oct 2011","subtitle":"Park Avenue Gold Parties","title":"Executive Assistant"}],"url":""},{"company":"Juvenile Diabetes Research Foundation","company_id":"jdrf","location":"","positions":[{"description":"• Recruited previous and potential donors through letters, phone calls, and meetings to donate to the 2012 Dream Gala auctions• Created descriptions for over 200 silent auction items and compile into bid booklet","duration":"Jan 2012 May 2012 5 months","duration_short":"5 months","end_date":"May 2012","start_date":"Jan 2012","subtitle":"Juvenile Diabetes Research Foundation","title":"Intern"}],"url":"https://www.linkedin.com/company/jdrf"},{"company":"Kansas Health Consumer Coalition","company_id":null,"location":"","positions":[{"description":"• Directed a social marketing campaign for the Affordable Care Act on KU Campus• Developed a volunteer and intern program","duration":"Aug 2011 Nov 2011 4 months","duration_short":"4 months","end_date":"Nov 2011","start_date":"Aug 2011","subtitle":"Kansas Health Consumer Coalition","title":"Intern"}],"url":""}]', '["“Who would be my top go-to person when job searching? That would be Ashley. She was my technical recruiter when I landed a project manager role with Dell. She was dependable and effective at navigating through the nuances of the hiring process. When times were difficult, she managed to stay professional and be a friend. I would seek her out again on my future job search.”","“I have worked with Ashley over the past two years, in that time I have found her to be an excellent recruiter who understands both what the company is looking for as well as understand my skill set to ensure that my placement is a positive experience. She makes herself available and is extremely responsive to any question that may arise with accurate information. I have and will continue to recommend her and Insight Global to family and friends.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high caliber, quota achieving field sales organization, today the user is reaching out to the agent because they need assistance with hiring and developing a strong sales team for their high growth tech startup.
### Human: Agent: ['Lorin Rotstein', 'I am an energetic business leader with the proven ability to streamline operations, improve processes, increase customer satisfaction, drive sales, and reduce overall costs in the transportation and distribution industry. As a driven and loyal management professional and collaborative team leader, I have been recognized for my high level of accountability and transparency. My philosophy is “company comes first” over my own priorities, and I am consistently looking for ways to expand corporate growth and improve a company’s image in the market. Much of my background has been spent developing employees to their full potential and ensuring a positive team-based workplace. Ensuring a world-class experience for customers is priority number one, while operating with the highest level of integrity. Key competencies include: Transportation Management │ Distribution Management │ Continuous Improvement │ Customer Service Budget Oversight │ Vendor Negotiation │ Employee Development │ Program & Project Management Risk Management │ Safety │ Fleet Management │ Logistics Management │ Training │ Sales \| Driver Management Key Accomplishments: • December 2017- Constructed and executed the sale of $1.3 million dollars of used tractor equipment. • January 2017 - 2016 Terminal of the Year - NJ I can be contacted at: rotsteinone@gmail.com 708-860-6117', 'Agent Owner at Performance Intermodal LLC, DBA Carolina National', 'Performance Intermodal LLC', '[{"company":"Performance Intermodal LLC","company_id":"performance-intermodal-llc","industry":"Truck Transportation","location":"La Grange Park, Illinois, United States","positions":[{"description":"Using my 25 years of industry experience, I expect to bring value each day by building a foundation of Communication, Safety, Service, and Trust for our Customers and Owner Operators. Using my 25 years of industry experience, I expect to bring value each day by building a foundation of Communication, Safety, Service, and Trust for our Customers and Owner Operators.","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Performance Intermodal LLC","title":"Agent Owner"}],"url":"https://www.linkedin.com/company/performance-intermodal-llc"},{"company":"Hub Group Trucking","company_id":"hub-group-trucking","location":null,"positions":[{"description":"- Accountable for the retention of over 4,200 Dedicated & Intermodal Company Drivers and Owner Operators- Spearheaded the creation of the “New Driver Experience” while teaming with Recruiting, Dedicated Sites and Intermodal Terminals on process improvement- Network liaison between Operations and Driver Payroll - Launched and maintained corporate programs such as Driver of the Month, Driver of the Year, Annual and New Driver Surveys","duration":"Jun 2019 Feb 2020 9 months","duration_short":"9 months","end_date":"Feb 2020","start_date":"Jun 2019","subtitle":"Hub Group Trucking","title":"Director, Driver Relations \| Operations \| Process Management \| Recruitment"},{"description":"- Oversaw team of five responsible for the timely repair of Intermodal chassis equipment for 18,000 weekly shipments- Responsible for the allocation of 1,200 company tractors among 26 Terminals while maintaining a .91 Tractor: Driver ratio- Responsible for the on-boarding and sales of company tractors- Oversaw the Lease to Purchase program for Owner Operators","duration":"Sep 2017 Jun 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2019","start_date":"Sep 2017","subtitle":"Hub Group Trucking","title":"AVP Asset Management \| Fleet Management \| Intermodal Operations \| Safety"},{"description":"- Accountable for the performance of 11 Intermodal Terminals, over 50 Terminal personnel, and 1,200 Company Drivers and Owner Operators. - Responsible for cost control, driver retention, on-time performance, safety, and working percentage- Traveled as a Corporate Trainer for Leadership Training Program- Orchestrated and led Driver and Safety Meetings","duration":"Oct 2010 Sep 2017 7 years","duration_short":"7 years","end_date":"Sep 2017","start_date":"Oct 2010","subtitle":"Hub Group Trucking","title":"AVP Central & NE Region \| Leadership \| Planning Management \| Safety"},{"description":"- Led team of 10 operations and payroll personnel and 200 Owner Operators on the execution of 3,000 weekly Intermodal shipments in the Midwest Region- Worked in conjunction with Recruiting to interview and on-board new Company Drivers & Owner Operators- Responsible for the following metrics: Driver Retention, Load Planning, Safety, and On-Time Performance- Maintained Driver Turnover of under 35%","duration":"Jan 2008 Oct 2010 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2010","start_date":"Jan 2008","subtitle":"Hub Group Trucking","title":"Terminal Manager \| Customer Relations \| Driver Relations \| Servant Leader"},{"description":"- Held various operations roles from Dispatcher, Driver Manager, to Operations Manager.","duration":"May 1994 Dec 2007 13 years 8 months","duration_short":"13 years 8 months","end_date":"Dec 2007","start_date":"May 1994","subtitle":"Hub Group Trucking","title":"Operational Specialist"}],"url":"https://www.linkedin.com/company/hub-group-trucking"}]', '["Skip Marshall MBA “When I interviewed Lorin, oh so many years ago, at Hub Group....I knew I had something special. So, I hired him as an operations rep for Hub Highway Services. Of course, Lorin did not disappoint. Then, I had the pleasure of watching Lorin grow within Hub....taking on more and more responsibility and being promoted, multiple times, along the way. 25 years later, this special associate is seeking his next opportunity. Do yourself a favor: Interview this guy and if you have a position matching his skill set...hire him! You will not regret the decision, I recommend Lorin very highly.”","Rajnesh Dalton “I had the pleasure of working with Lorin at Hub Group over the past 2 years. We collaborated on several projects together that included Dedicated Start Ups, Dedicated Driver Surveys and many other special projects that were important to the organization. Lorin played a very strategic role in all our projects. His elite level of knowledge and experience in the transportation industry provided us the best decision-making scenarios. His ability to meet deadlines and complete all task were the key to success in many of our projects. His leadership and influence were always respected. ”"]'] User: ['Sean Lent', 'I have extensive Knowledge in Freighting automobiles and Heavy equipment. If you need this service please do no hesitate to cal me at 888-803-4014', 'Need a vehicle shipped?', 'Snowbird Express', '[{"company":"Snowbird Express","company_id":null,"location":"Boca Raton Fl","positions":[{"description":"Shipping America one car at a time!!! 888-803-4014 Shipping America one car at a time!!! 888-803-4014","duration":"Jul 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2020","subtitle":"Snowbird Express","title":"Logistics Specialist"}],"url":""},{"company":"ShipYourCarNow.com","company_id":"shipyourcarnow-biz","location":"United States","positions":[{"description":"","duration":"Jan 2015 Jan 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2019","start_date":"Jan 2015","subtitle":"ShipYourCarNow.com","title":"Logistics Specialist"}],"url":"https://www.linkedin.com/company/shipyourcarnow-biz"},{"company":"Garage Door Service INC.","company_id":null,"location":"","positions":[{"description":"Trained and coach technicians nationwide Trained and coach technicians nationwide","duration":"Sep 2014 Dec 2018 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2018","start_date":"Sep 2014","subtitle":"Garage Door Service INC.","title":"Sales Coach"}],"url":""}]', '["“Whether you have the need to ship a vehicle on a consistent basis or this is your first time, Sean will take great care of you. Knowledgeable, professional and diligent. ”","“I worked with Sean often to ship cars from all over the country. Sean was always responsive, and got the job done for me in a timely fashion, which I am sure would cross over in any capacity of working. If you need something to actually get done properly and quickly, Sean is your guy”"]']### Assistant: The agent's job is to streamline operations and improve customer satisfaction in the transportation industry, and today, the agent is reaching out to the user because they need to discuss freight services for shipping heavy equipment.
### Human: Agent: ['Maggie Hammett', 'Experienced Lead Underwriter with a demonstrated history of working in the insurance industry. Strong finance professional skilled in Professional Liability, Property & Casualty Insurance, Commercial Insurance, Liability, and Insurance.', 'Lead Underwriter at Stuckey & Company', 'Stuckey & Company', '[{"company":"Stuckey & Company","company_id":"stuckey-&-company","industry":"Insurance","location":"Lake St. Louis, MO","positions":[{"description":"• Process, manage, and grow book of business with focus on technology professional liability• Develop and maintain strong relationships with agents and carriers• Educate agents on technology for quoting insurance packages; clearly explain policy details• Manage and train new members of technology professional liability team• Additional duties: carrier and state compliance, internal audits, and risk management • Process, manage, and grow book of business with focus on technology professional liability• Develop and maintain strong relationships with agents and carriers• Educate agents on technology for quoting insurance packages; clearly explain policy details• Manage and train new members of technology professional liability team• Additional duties: carrier and state compliance, internal audits, and risk management","duration":"Jan 2000 - Present 21 years 9 months","duration_short":"21 years 9 months","end_date":"Present","start_date":"Jan 2000","subtitle":"Stuckey & Company","title":"Lead Underwriter"}],"url":"https://www.linkedin.com/company/stuckey-&-company"},{"company":"Union Bank of California","company_id":null,"location":"","positions":[{"description":"• Manage personal and commercial banking customer’s accounts and transactions • Monitor monetary instruments, ATM funding, and cash vault balances• Acted as Federal Reserve liaison and coordinated fund transfers• Additional duties: including holding of funds, stop payments, and activating dormant accounts • Manage personal and commercial banking customer’s accounts and transactions • Monitor monetary instruments, ATM funding, and cash vault balances• Acted as Federal Reserve liaison and coordinated fund transfers• Additional duties: including holding of funds, stop payments, and activating dormant accounts","duration":"Aug 1995 Aug 1998 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 1998","start_date":"Aug 1995","subtitle":"Union Bank of California","title":"Mortgage Processor"}],"url":""}]', '["Dylan Stuckey “Maggie is the most knowledgeable in the space of technology coverages and products available. Her years of experience add a depth of knowledge that is a valuable asset to our office. She is always available to assist with questions and her input is highly regarded amongst her colleagues.”","LinkedIn User “Maggie is extremely knowledgeable underwriter! As a lead underwriter at Stuckey & Company, she does whatever it takes to get the job done and always conducts herself with a high level of professionalism. Maggie is highly motivated and dependable. She is an asset to our company and it is a privilege to work with her!”"]'] User: ['Julian Brown, CISSP', 'Project Management consultant with extensive experience in IT infrastructure, strategy, and IT operations. Well-versed in IT security, controls design, business continuity and IT disaster recovery planning. Specialties: Project Management, Team Building, Process Mapping, Change Management, Project Team Facilitation, Proposal Evaluation, Team Communication, Business Modeling, Scope Management, Data Modeling, Standards Development, Payment Card Industry Rules, Sarbanes Oxley Compliance, CoBIT Standards, Technology Assessment, Securities Trading Operations, Conflict Resolution', 'Open for IT Audit and Security Assessment Projects', 'RGP', '[{"company":"RGP","company_id":"rgp","industry":"Business Consulting and Services","location":"Greater Chicago Area","positions":[{"description":"Consulting in the areas of:* IT Security Assessment and Planning* IT General Controls Design and Testing* IT Security Risk Assessment Consulting in the areas of:* IT Security Assessment and Planning* IT General Controls Design and Testing* IT Security Risk Assessment","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"RGP","title":"Consultant"}],"url":"https://www.linkedin.com/company/rgp"}]', '["Gary Mulvihill “I had the pleasure of working with Julian at Waste Management. I have always found Julian to be consistently pleasant, handling all assignments with utmost sincerity and dedication. He always produced quality output and was always on top of things. His contribution in managing Projects was second to none. Julian would be a great asset to any organization.”","Enilda Cabral “Julian is a team player. He is always willing to step up to the challenges presented. He has great interpersonal skills and is a team player. I highly recommend him.”"]']### Assistant: The agent's job is to provide IT security assessment and planning consulting services, and today they are reaching out to the user because they need assistance with IT general controls design and testing for a project.
### Human: Agent: ['Saul Estreicher', 'As product champion, I use marketing, strategic planning and market research skills and experience to turn customer needs and wants into product reality. My strengths are in listening to the customer, project management, and cross-functional team and brand building. I drive the business process forward with value-added, integrated marketing; in-depth analysis; creative promotion; and continuous quality improvement.Specialties: MBA. Integrated Marketing. Branding. Market Research. Product Management. Consumer & Industrial. Strategic Planning. Project Management. Website. Master Certified Internet Webmaster Designer. Advertising. Public Relations. Direct Mail. Marketing Collateral. Video. Trade Shows. Segmentation. Positioning. Cross-Functional Leadership. Team Building. Continuous Quality Improvement. Change management.', 'Product Champion market share growth: continuous quality improvement x-functional teams, consumer insights, price driven', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Bridgeport, CT","positions":[{"description":"Marketing Consultant, Bridgeport, CT 1999 to PresentMarket research, strategic planning, and communications firm specializing in consumer, technology and industrial clients:\uf073 Valley United Way: Secured targeted DNB lists for 5 town territory, developed first corporate pitch deck, updated sponsor and partner logos for advertising, and initiated the vision statement search for this nonprofit. June-Aug 2019\uf073 Philips Domestic Appliances: Shaving brand market analysis on NPD and Walmart retail audit and consumer data for trending and presenting business insights.\uf073 H&R Block: Executed national marketing strategy on local pricing, customer service and promotions as Office Manager and Tax Preparer, tax seasons 2005-2018. Achieved bonus level sales. \uf073 J. Brown/LMC: Tracked fulfillment and segmented consumer database for Kraft Foods co-marketing with Coca-Cola and K-Mart promotion. Developed proposal for additional client business.\uf073 New England Consulting Group: Analyzed P&L advertising and promotion scenarios for Boston Beer strategic review. Used professional trade focus group and Tracked Nielsen data for client insights. Recommended strategies for packaged goods clients.\uf073 Pitney Bowes: Supported HR SAP implementation launch by enlisting divisional operations to change from different systems.\uf073 Business Communications Co. and FIND/SVP: Researched and authored 4 consumer product industry surveys on salted and healthy snacks, prepared children’s foods and nonalcoholic beverage products","duration":"Jan 1999 - Present 22 years 8 months","duration_short":"22 years 8 months","end_date":"Present","start_date":"Jan 1999","subtitle":"Freelance","title":"Marketing Consultant"}],"url":""},{"company":"H&R Block","company_id":"h&r-block","location":"Bridgeport, CT","positions":[{"description":"H&R Block: Office Manager 2005 - 2009 tax seasons. Executed national marketing strategy on local pricing, customer service and promotions. 2010-2018 TP and OM: Consistently achieved bonus level sales revenue. H&R Block: Office Manager 2005 - 2009 tax seasons. Executed national marketing strategy on local pricing, customer service and promotions. 2010-2018 TP and OM: Consistently achieved bonus level sales revenue.","duration":"Jan 2005 Apr 2018 13 years 4 months","duration_short":"13 years 4 months","end_date":"Apr 2018","start_date":"Jan 2005","subtitle":"H&R Block","title":"Office Manager, Tax Preparer"}],"url":"https://www.linkedin.com/company/h&r-block"},{"company":"Bridge Building Initiative, Council of Churches of Greater Bridgeport","company_id":null,"location":"","positions":[{"description":"Facilitator of Study Circle Resource Center community dialogue groups on race relations. Facilitator of Study Circle Resource Center community dialogue groups on race relations.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Bridge Building Initiative, Council of Churches of Greater Bridgeport","title":"Study Circle Facilitator"}],"url":""},{"company":"Bridgeport Machines, Inc.","company_id":null,"location":"","positions":[{"description":"Directed marketing strategies for $227 million manufacturer of manual and computer controlled metalworking machine tools and software. Managed staff of 5, budget of $2 million. Initiated and led projects in online promotion, public relations, advertising, brochures, direct mail, trade shows, video, and technical documentation. Ad agency and lead fulfillment house liaison.* Initiated and led cross-functional technical documentation team with manufacturing, engineering, product management and service; to launch new machining center line at international trade show.* Streamlined advertising, direct mail and collateral costs by $350,000 annually. Negotiated decrease in ad insertion rates, consolidated suppliers and implemented electronic publishing.","duration":"Sep 1991 Dec 1998 7 years 4 months","duration_short":"7 years 4 months","end_date":"Dec 1998","start_date":"Sep 1991","subtitle":"Bridgeport Machines, Inc.","title":"Marketing Manager"}],"url":""},{"company":"Freelance Market Research","company_id":null,"location":"","positions":[{"description":"Worked with publishers of market research studies and consultant to consumer packaged goods clients.* FIND/SVP: Authored 3 published industry surveys on salted and healthy snacks, prepared children’s foods.* Business Communications Co.: Authored nonalcoholic beverage products industry survey.* New England Consulting Group: Analyzed market research data. Recommended strategies for packaged goods clients. Worked with publishers of market research studies and consultant to consumer packaged goods clients.* FIND/SVP: Authored 3 published industry surveys on salted and healthy snacks, prepared children’s foods.* Business Communications Co.: Authored nonalcoholic beverage products industry survey.* New England Consulting Group: Analyzed market research data. Recommended strategies for packaged goods clients.","duration":"1989 1991 2 years","duration_short":"2 years","end_date":"1991","start_date":"1989","subtitle":"Freelance Market Research","title":"Market Research Consultant"}],"url":""},{"company":"The Victoria Blank Clinic","company_id":null,"location":"","positions":[{"description":"Broad business management role for medical weight control and eating disorder clinic. Managed staff of 10.* Created PR, physician referral campaign, radio commercials, print ads, brochures an d new logo.* Expanded exercise and weight maintenance program.* Realized 25% revenue growth by innovative promotions in highly competitive market. Broad business management role for medical weight control and eating disorder clinic. Managed staff of 10.* Created PR, physician referral campaign, radio commercials, print ads, brochures an d new logo.* Expanded exercise and weight maintenance program.* Realized 25% revenue growth by innovative promotions in highly competitive market.","duration":"1986 1989 3 years","duration_short":"3 years","end_date":"1989","start_date":"1986","subtitle":"The Victoria Blank Clinic","title":"Business Manager"}],"url":""},{"company":"Continental Group, Inc.","company_id":null,"location":"","positions":[{"description":"Directed brand revitalization program for $30 million Bondware line of disposable paper goods: new product design, logo, packaging, point-of-sale and consumer and trade promotion.* Repositioned commodity brand to value-added business.* Increased revenue 30% to $30 million while gaining 2 market share points (to 10%).* Hired and directed promotional firms; created brand continuity and point-of-sale merchandising.* Conducted cup/plate design market research and implemented new products, logo and packaging.* Initiated and led successful cross-functional team at Continental Group to improve product quality and put major packaging /merchandising programs into play.","duration":"1982 1986 4 years","duration_short":"4 years","end_date":"1986","start_date":"1982","subtitle":"Continental Group, Inc.","title":"Marketing Manager"}],"url":""}]', '["Tiffany Williams “N”","Donald Whalen “Saul was a great teammate on many of the projects that we worked on in the MBA program. He is an asset to any team”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to drive market share growth through continuous quality improvement and cross-functional teams, and today the user is reaching out to the agent because they need assistance in developing a national marketing strategy for their company.
### Human: Agent: ['Clark Johns', 'Organize, lead, come to an understanding of fundamental factors that influence... CORE COMPETENCIES: - Quality leadership - ISO 9001, IATF 16949, AS9100 quality systems - AIAG Core Tools: APQP, SPC, PPAP, MSA - FMEA instructor and facilitator - Flow diagrams, process control plans - Root cause analysis and problem solving Contact me at clark.j.johns@gmail.com.', 'Quality Leader', 'DUPONT SPECIALTY PRODUCTS USA, LLC', '[{"company":"DUPONT SPECIALTY PRODUCTS USA, LLC","company_id":"dupont-specialty-products-usa-llc","location":"","positions":[{"description":"- Improve, maintain and monitor the effectiveness of the quality management system.- Support process improvements and new product introductions.- Coordinate root cause analysis and corrective action for internal and external failures. - Improve, maintain and monitor the effectiveness of the quality management system.- Support process improvements and new product introductions.- Coordinate root cause analysis and corrective action for internal and external failures.","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"DUPONT SPECIALTY PRODUCTS USA, LLC","title":"QMS Leader"}],"url":"https://www.linkedin.com/company/dupont-specialty-products-usa-llc"},{"company":"The Timken Company","company_id":"the-timken-company","location":"United States","positions":[{"description":"Quality Manager: IATF 16949 Automotive Tier 1 Supplier; bearingsQuality Manager: AS9100 Aerospace supplier; rotorcraft componentsSpecialist - Quality Advancement: Corporate support for manufacturing facilities supporting wind and general industrial industries.Quality Engineer: ISO 9001 industrial bearing manufacturing. Quality Manager: IATF 16949 Automotive Tier 1 Supplier; bearingsQuality Manager: AS9100 Aerospace supplier; rotorcraft componentsSpecialist - Quality Advancement: Corporate support for manufacturing facilities supporting wind and general industrial industries.Quality Engineer: ISO 9001 industrial bearing manufacturing.","duration":"2002 2018 16 years","duration_short":"16 years","end_date":"2018","start_date":"2002","subtitle":"The Timken Company","title":"Quality Manager"}],"url":"https://www.linkedin.com/company/the-timken-company"},{"company":"Ingersoll-Rand Company","company_id":null,"location":"Unites States","positions":[{"description":"Manufacturing Engineer: The Bobcat CompanySourcing Engineer: IR Tool & HoistPlastics Engineering: Corporate Materials Center Manufacturing Engineer: The Bobcat CompanySourcing Engineer: IR Tool & HoistPlastics Engineering: Corporate Materials Center","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Ingersoll-Rand Company","title":"Leadership Development Program"}],"url":""}]', '["Jim Thorp “Clark has proven to be a steady, level headed and intellectual friend as well as an excellent resource at work. I have known Clark as he moved through a variety of roles in quality. I give Clark my personal recommendation. He has always demonstrated ethics and integrity in everything he does inside and outside of work. I have known I could rely on his counsel and advice in any dilemma I faced. He has always been a very positive and dedicated individual in any endeavor he undertakes. ”","Joe Adams “Clark is a servant leader, treating others with respect and support at all times. He has a great understanding of quality systems, problem solving, and an innate ability to teach and share his knowledge effectively with others. Clark is highly skilled in data analysis and possesses the ability to manage multiple priorities successfully. He is an asset to any team he is a part of. ”"]'] User: ['Ivan Castillo', 'An experienced, goal oriented sales professional with expertise in establishing a client base through direct and indirect sales. In depth knowledge of developing and maintaining meaningful relationships with clients to ensure reoccurring and referral business.', 'Sales Manager at Better.com', 'Better.com', '[{"company":"Better.com","company_id":"betterdotcom","industry":"Financial Services","location":"Irvine, California, United States","positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Better.com","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/betterdotcom"},{"company":"Castle Rivers LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Castle Rivers LLC","title":"Founder"}],"url":""},{"company":"The Resort at Pelican Hill","company_id":"the-resort-at-pelican-hill","location":null,"positions":[{"description":"","duration":"Oct 2017 May 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2020","start_date":"Oct 2017","subtitle":"The Resort at Pelican Hill","title":"Senior Villa Sales Manager"},{"description":"Responsible for the Extended-Stay program at Pelican Hill, a luxury 5 star 5 diamond resort with 128 luxury villas. Ensured that extended-stay reservations are focused to yield maximum revenue. Established relocation, corporate, legal, medical, entertainment, and real estate production accounts. Targeted and penetrated a competitive market by defining account growth opportunities. Developed and maintained exposure to key accounts through effective outreach, sales presentations and marketing campaigns. Achieved 112% of 2017 fiscal year pace goal with YOY increase of 202% in overall room night production. Knowledgeable in revenue and yield management strategies.","duration":"Aug 2011 Oct 2017 6 years 3 months","duration_short":"6 years 3 months","end_date":"Oct 2017","start_date":"Aug 2011","subtitle":"The Resort at Pelican Hill Villas","title":"Villa Sales Manager"}],"url":"https://www.linkedin.com/company/the-resort-at-pelican-hill"},{"company":"Irvine Company","company_id":"irvine-company","location":null,"positions":[{"description":"Responsible for the overall financial management of an ultra-luxury, mid-rise residential property with a total staff of 13 which included sales, maintenance and resident relations group. Accountable for maintaining a minimum of 95.5 % occupancy. Responsible for growing GSR through new leases and renewal of existing residents. Created weekly variance reports, revenue projections and monthly budget analysis. Achieved new sales in excess of $9,000,000 and lease renewals by $10,000,00.","duration":"Jul 2007 Aug 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2011","start_date":"Jul 2007","subtitle":"Irvine Company","title":"Business Manager"},{"description":"Helped create this new position in order to manage resident requests and concerns to the satisfaction of our residents while keeping the community goals and directives in mind. Developed a motivated, professional and customer oriented team through effective leadership and by clearly communicating our standards and guidelines to fulfill our residents needs.","duration":"Mar 2007 Jul 2007 5 months","duration_short":"5 months","end_date":"Jul 2007","start_date":"Mar 2007","subtitle":"Irvine Company","title":"Resident Relations Manager"},{"description":"Grew sales to $3,000,000 in new revenue in less than two years. Helped change an unsuccessful property that was at the bottom if its peer group to become South Coast Apartment Association\'s GEMM award winner as property of the year two years in a row. Increased rent revenue by successfully renewing 85% of resident leases and increasing rents by 10%.","duration":"Nov 2004 Mar 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2007","start_date":"Nov 2004","subtitle":"Irvine Company","title":"Leasing Consultant"}],"url":"https://www.linkedin.com/company/irvine-company"}]', '["LinkedIn User “If you are looking for a sales leader in Hostility look no further than Ivan. I have had the pleasure of watching Ivan transform from a multifamily sales leader to a hospitality sales leader with aplomb. Ivan\'s way of bonding/connecting with guests has helped him exceed any sales goal put in front of him. He tends to intensively focus on the needs of the guest rather than the sale which then always gets him the sale. Ivan tends to have long lasting relationships with guests in his network due to his tenacity, work ethic and focus. I would strongly recommend Ivan to anyone considering him for a position in their organization. Ivan will exceed your expectations and consistently meet/exceed your sales goals. I wish hi the very best and hope that I get a chance to work with him soon. Warm regards Santosh Kuruvilla”","Michael Berrio “Ivan is in many ways what I would call a consummate sales person. His professionalism, passion for his products, engagement with his clients and drive to deliver results for the organization make him one of the greats in the field. In the five years that we have worked together, Ivan continuously works to create new opportunities to sell, brand and market his product to the right audience. Personally, he has an unequivocal commitment to maintain the most ethical environment in which true partnership can flourish. Its truly a pleasure to endorse Ivan as an asset to any business. ”"]']### Assistant: The agent's job is to establish and maintain meaningful relationships with clients, and today they are reaching out to the user to discuss potential collaboration opportunities in the financial services industry.
### Human: Agent: ['Carlos M. Albelo, BSM, MBA', 'In 2007 I graduated with my Masters in Business Administraton, Specializing in Global Management.I am a technical sales professional with multiple years building successful operations and sales organizations. I have hands-on P&L, solution design and operational experience. I have successfully built organizations for growth and profitability. Other capabilities include solution selling and sales strategy development. I enjoy the entrepreneurial aspects of my career, building teams and the development of others to achieve great results.Specialties: Business DevelopemntBranding and IdentityTalent AcquisitionNetworking - In and Out of Direct MarketBusiness DiversificationOSHA Certified', 'Draeger Regional Sales Manager at Draeger', 'Dräger', '[{"company":"Dräger","company_id":"draeger","industry":"Medical Devices","location":"","positions":[{"description":"Draeger Responder Team - SCBA, Gas Monitoring, Thermal Imaging Cameras, Fire Training Systems, & APR","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Dräger","title":"Draeger Regional Sales Manager"}],"url":"https://www.linkedin.com/company/draeger"},{"company":"AMKUS Rescue Systems","company_id":"amkus-rescue-systems-com","location":"WI, IL, MN, NE, IA, SD, ND","positions":[{"description":"Helping my distribution network locate, work and close leads in the Auto Extrication, Vehicle Stabilization and Rescue markets.","duration":"Jul 2018 Mar 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2021","start_date":"Jul 2018","subtitle":"AMKUS Rescue Systems","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/amkus-rescue-systems-com"},{"company":"Custom Restoraion","company_id":null,"location":"Sussex, WI","positions":[{"description":"Custom Restoration is Total Masonry Repair Sales and Project ManagementManaging D2D operations. Establishing relationships with suppliers and long term customers. Working with engineers on technical specifications. Read and evaluate blue prints to produce accurate estimates. Deploy labor force to job sites, ensure materials are on site, and secure any permits required to perform work. Help setup job site as needed and review work to be done with labor force.OSHA CertifiedAerial Lift CertifiedConproco Matrix TechWith over 17 Years Experience in Residential / Commercial / Industrial-Masonry Repair & Restoration-Tuckpointing-Caulking-Chimney Repair & Restoration & Rebuild-Decorative Brick & Stone Work-Outdoor Living Spaces-Masonry Cleaning -Control/Expansion JointsLICENSEDBONDEDINSURED","duration":"Feb 2016 Jun 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2018","start_date":"Feb 2016","subtitle":"Custom Restoraion","title":"General Manager"}],"url":""},{"company":"Groves Incorporated / Ready Rack Systems","company_id":null,"location":"Woodstock, IL","positions":[{"description":"Overseeing the sales efforts and managing 6 Rep Groups and 35 Representatives that cover all of North America, Alaska, and Hawaii for Groves Incorporated. Working with government entities, chemical and industrial customers to address their storage needs. In addition to working along side glass manufacturers and stone importers and fabricators to identify material handling needs and develop solutions that work. We are the #1 provider of specialty storage systems for the Fire Industry and the #1 producer of specialty material handling equipment for the Glass and Stone Industry. Extensive travel, networking, and decision making responsibilities.","duration":"Sep 2013 Feb 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2016","start_date":"Sep 2013","subtitle":"Groves Incorporated / Ready Rack Systems","title":"National Sales Manager"}],"url":""},{"company":"Paul Conway Shields & Equipment","company_id":null,"location":"Wisconsin","positions":[{"description":"Paul Conway Shields is a privatley owned company that manufactures leather identification front pieces (shields) for the fire industry. The top manufacturer of leather fronts in the industry. In addition, a distributor of premire fire products in WI and IL. Worked with custoners in the Fire Industry, Mining, and Government.Managed 7 outside sales representatives and 2 service technicians, as well as oversaw a dealer network that spans North America.","duration":"Jan 2001 Aug 2013 12 years 8 months","duration_short":"12 years 8 months","end_date":"Aug 2013","start_date":"Jan 2001","subtitle":"Paul Conway Shields & Equipment","title":"Sales Manager"}],"url":""},{"company":"Sabor Cubano, Little Havana, and Club Havana","company_id":null,"location":"New Berlin, West Allis, and Downtown Milwaukee","positions":[{"description":"Owner / Operator of tobacco related businesses:Sabor Cubano - DistributionLittle Havana - Retail TobacconistClub Havana - Cigar Martini Bar","duration":"May 1995 Jun 2000 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jun 2000","start_date":"May 1995","subtitle":"Sabor Cubano, Little Havana, and Club Havana","title":"Owner / Operator"}],"url":""}]', '["“Carlos is a knowledgable professional who always finds solutions that are beneficial for all parties involved. Carlos has a great attitude and is terrific to work with.”","“Our company, First Due Gear, has worked with Carlos for 6 years and we have always had a great dealer/ distributor relationship. He knows how to get things done quickly and professionally and understands that there are small businesses out there that need support from the bigger companies. I would recommend working with Carlos and Paul Conway anytime!”"]'] User: ['Mikaela Thompson', 'I have learned and grown in every new experience that I have encountered. I am organized, efficient at communicating and have excellent personal relation skills. I am great at examining KPI Reports to produce engaging, interactive, and call-to-action posts. Especially zoning in on the target market to build high engagement and sales.', 'Marketing Assistant at Big Machine Distillery', 'Big Machine Distillery', '[{"company":"Big Machine Distillery","company_id":"big-machine-vodka","industry":"Beverage Manufacturing","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Big Machine Distillery","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/big-machine-vodka"},{"company":"A & C Business Enterprises","company_id":"a-&-c-business-enterprises-llc","location":"Gallatin, Tennessee, United States","positions":[{"description":"I promote and strengthen the company’s brand while maintaining and growing customer relations through multiple social media platforms. I enhance brand awareness by planning, implementing, and managing Facebook & Instagram posts & ads, e-mails, text messages, and our websites. As well have conducted interviews for Brand Ambassadors that I supervise and direct in creating engaging content and growing customer relations I promote and strengthen the company’s brand while maintaining and growing customer relations through multiple social media platforms. I enhance brand awareness by planning, implementing, and managing Facebook & Instagram posts & ads, e-mails, text messages, and our websites. As well have conducted interviews for Brand Ambassadors that I supervise and direct in creating engaging content and growing customer relations","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"A & C Business Enterprises","title":"Social Media Marketing Assistant"}],"url":"https://www.linkedin.com/company/a-&-c-business-enterprises-llc"},{"company":"Marie Nicole Clothing","company_id":"marie-nicole-clothing","location":"Gallatin, Tennessee, United States","positions":[{"description":"I worked closely with our CMO to produced and distributed eye-catching, intriguing, and creative content to build high engagement and sales. I also helped enhance brand awareness and growth by planning, implementing, and managing Facebook & Instagram posts & ads, products on Shopify, and customer relations. I have Increased our Instagram following by 3K in 4 months to 20K and Facebook to 200K. I helped run a successful sales campaign that produced $600K in sales in 10 days. Helped planned a successful Fall Fashion Show event for 2021. As well as ran $10K+ Facebook ad campaigns weekly","duration":"Apr 2021 Jul 2021 4 months","duration_short":"4 months","end_date":"Jul 2021","start_date":"Apr 2021","subtitle":"Marie Nicole Clothing","title":"Social Media Marketing Assistant"}],"url":"https://www.linkedin.com/company/marie-nicole-clothing"},{"company":"Embark Marketing","company_id":"embark-marketing","location":"San Antonio, Texas, United States","positions":[{"description":"At Embark Marketing I was able to gain extensive and vital hands-on experience creating social media marketing for a variety of clients. I have successfully created appealing stories, posts, blogs, press releases, e-mail marketing on Facebook, Instagram, and Twitter. I have also gained knowledge and experience working with Wordpress, Canva, and Sprout Social. At Embark Marketing I was able to gain extensive and vital hands-on experience creating social media marketing for a variety of clients. I have successfully created appealing stories, posts, blogs, press releases, e-mail marketing on Facebook, Instagram, and Twitter. I have also gained knowledge and experience working with Wordpress, Canva, and Sprout Social.","duration":"Mar 2020 Apr 2020 2 months","duration_short":"2 months","end_date":"Apr 2020","start_date":"Mar 2020","subtitle":"Embark Marketing","title":"Social Media Marketing Intern"}],"url":"https://www.linkedin.com/company/embark-marketing"}]', '["Kelsey Slayton “A hard worker and quick study make Mikaela the perfect addition to any team. I am so lucky that she has worked with me and can\'t live without her! ”","Kim Beechner “Mikaela interned with Embark Marketing during the Spring of 2020. She was a great asset to have on the team. Eager to learn & a hard worker. ”"]']### Assistant: The agent's job is to manage sales operations and build successful organizations, while the user is reaching out to the agent because they need assistance in enhancing brand awareness and growth through social media marketing.
### Human: Agent: ['Gadissa Terfa, PE, QMS-LA', '• Professional Engineer• Construction Engineer', 'Construction Engineer at U.S. Department of State', 'U.S. Department of State', '[{"company":"U.S. Department of State","company_id":"doscareers","industry":"International Affairs","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"U.S. Department of State","title":"Construction Engineer"},{"description":"","duration":"Aug 2020 Sep 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2021","start_date":"Aug 2020","subtitle":"U.S. Department of State","title":"Construction Engineer"},{"description":"","duration":"Jun 2017 Aug 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2020","start_date":"Jun 2017","subtitle":"U.S. Department of State","title":"Construction Engineer"},{"description":"","duration":"Jun 2014 Jun 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2017","start_date":"Jun 2014","subtitle":"U.S. Department of State","title":"Construction Engineer"}],"url":"https://www.linkedin.com/company/doscareers"},{"company":"Smithgroup","company_id":null,"location":"Washington DC","positions":[{"description":"• Existing building mechanical and plumbing system surveying• Identified existing system problems• Report writing for existing conditions of mechanical and plumbing systems• Recommendations to solve a problem• Produce bases of design for building HVAC systems• Heating and cooling load calculation• Ventilation air quantity calculation for new and existing buildings• Design of HVAC systems for existing and new buildings• Selection of HVAC systems• Duct and pipe size and layout• Preparation of construction documents• Coordination of design with architectures and/or other professionals• Specification editing and construction report preparation• Design of building pressurization for security• Project management for HVAC and plumbing projects• Preparation of design tools and design standards for the firm• Supervising junior Mechanical Engineers• Preparation of educational classes for junior Engineers and colleagues","duration":"Feb 2011 Jun 2014 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2014","start_date":"Feb 2011","subtitle":"Smithgroup","title":"Mechanical Engineer"}],"url":""},{"company":"Global Engineering Solutions","company_id":"global-engineering-solutions","location":"","positions":[{"description":"","duration":"2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"2014","subtitle":"Global Engineering Solutions","title":"Mechanical Engineer"}],"url":"https://www.linkedin.com/company/global-engineering-solutions"},{"company":"EAC","company_id":null,"location":"Virginia USA","positions":[{"description":"• Preparing fee proposal for new projects• HVAC System Plant Design• Steam Generators System Design • Fire protection, smoke control, smoke purge, stairwell pressurization • Building load calculation, duct work and pipe system layout • Hydraulics (primary/secondary, variable primary)• Central plant HVAC survey and Design• Cooling towers, Condenser water system• Preliminary design and RFP document preparation• Specification editing• Building Ventilation and Exhaust system design• Lab and industrial ventilation• RFI and Submittals• Developed several applications using VBA and Excel to easy work flow in the office• Developed projects database using Microsoft Access","duration":"Jan 2007 Feb 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2011","start_date":"Jan 2007","subtitle":"EAC","title":"Mechanical Engineer"}],"url":""}]', '["Jody Gibson , AIA, NCARB “Gadissa is a dedicated mecanical engineer and a very creative out of the box problem solver. His ability to work in a team is outstanding. I would be delighted to work with him again and highly recommend him.”","Rob Tanner “Gadissa is a bright, talented, hvac design engineer who understands systems are evolving, and changing in a new world dynamic. And, a willingness to take on tasks from graphics to putting together marketing portfolios, he is an enthusiastic team player.”"]'] User: ['Jennifer D.', 'www.theamoraecompany.com', 'The Amorae Company', '716 Realty Group', '[{"company":"716 Realty Group","company_id":"716-realty-group","industry":"Real Estate","location":"Buffalo, New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"716 Realty Group","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/716-realty-group"},{"company":"The Amorae Company","company_id":null,"location":"Buffalo/Niagara, New York Area","positions":[{"description":"www.theamoraecompany.com www.theamoraecompany.com","duration":"Mar 2018 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"The Amorae Company","title":"Owner"}],"url":""},{"company":"HUNT Commercial Real Estate","company_id":"hunt-commercial-real-estate","location":"Buffalo, New York","positions":[{"description":"","duration":"Apr 2017 Nov 2021 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2021","start_date":"Apr 2017","subtitle":"HUNT Commercial Real Estate","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/hunt-commercial-real-estate"}]', '["George Hamberger “I have had the pleasure of knowing and working with Jennifer on a commercial real estate deal. She was always \\"in the game\\" and full of enthusiasm and very pleasant to interact with. George Hamberger, Hanna Commercial Real Estate ”","Steve Hunt “Jennifer combines unusual creative capacity with courageous initiative. She is unafraid to offer new technical approaches to marketing while also willing to make personal calls to both move transactions along and start new opportunities with people she doesn\'t know. She has a fresh exuberance to try new approaches while doing the dirty detail work that often is lost in the big picture. Her breadth of marketing talent and fearlessness will mean outstanding service to her customers.”"]']### Assistant: The agent's job is to provide construction engineering services, and today the user is reaching out to the agent because they need assistance with the HVAC system design for a new commercial real estate project.
### Human: Agent: ['Jon Zurfluh', 'Continuing my journey at the American School of Warsaw is a logical extension of my leadership journey. This robust school of almost 1000 students provides all of us with the opportunity to achieve excellence, building on a tradition of valuing community and collaboration. Specialties: education, learning, leadership, construction, building design, contract management, staffing, recruiting, technology, talent development, curriculum review and management', 'Director at American School of Warsaw', 'American School of Warsaw', '[{"company":"American School of Warsaw","company_id":"american-school-of-warsaw","industry":"Education Administration Programs","location":"Warsaw Area, Poland","positions":[{"description":"Director - guiding, leading, and building community. Director - guiding, leading, and building community.","duration":"Jul 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Jul 2016","subtitle":"American School of Warsaw","title":"Director"}],"url":"https://www.linkedin.com/company/american-school-of-warsaw"},{"company":"Anglo-American School of Moscow and St. Petersburg","company_id":"the-anglo-american-school-of-moscow","location":"Moscow, Russian Federation","positions":[{"description":"Chief Executive for school of 1500 students including the main campus in Moscow and a branch campus in St. Petersburg. Chief Executive for school of 1500 students including the main campus in Moscow and a branch campus in St. Petersburg.","duration":"Jul 2011 Jul 2016 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jul 2016","start_date":"Jul 2011","subtitle":"Anglo-American School of Moscow and St. Petersburg","title":"Director"}],"url":"https://www.linkedin.com/company/the-anglo-american-school-of-moscow"},{"company":"University Place School District #83","company_id":"edmonds-school-district","location":"","positions":[{"description":"Just completing my internship with University Place School District working with Patti Banks and her capable team of leaders. A wonderful experience back in the district where my career started. Great things still happening in University Place! Just completing my internship with University Place School District working with Patti Banks and her capable team of leaders. A wonderful experience back in the district where my career started. Great things still happening in University Place!","duration":"Aug 2009 Jul 2010 1 year","duration_short":"1 year","end_date":"Jul 2010","start_date":"Aug 2009","subtitle":"University Place School District #83","title":"Superintendent Intern"}],"url":"https://www.linkedin.com/company/edmonds-school-district"},{"company":"Shanghai Community International School","company_id":"shanghai-community-international-school","location":"","positions":[{"description":"Chief Executive at the Pudong Campus of Shanghai Community International School. Chief Executive at the Pudong Campus of Shanghai Community International School.","duration":"Jul 2002 Aug 2009 7 years 2 months","duration_short":"7 years 2 months","end_date":"Aug 2009","start_date":"Jul 2002","subtitle":"Shanghai Community International School","title":"Head of School, Pudong Campus"}],"url":"https://www.linkedin.com/company/shanghai-community-international-school"},{"company":"Learning 2.0","company_id":null,"location":"","positions":[{"description":"Led the core committee through two conferences, Learning 2.0 and Learning 2.008. Helped to establish a new direction for learning conferences in the current technology rich environment. Feedback on both conferences was highly positive. Led the core committee through two conferences, Learning 2.0 and Learning 2.008. Helped to establish a new direction for learning conferences in the current technology rich environment. Feedback on both conferences was highly positive.","duration":"Oct 2006 Jan 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2009","start_date":"Oct 2006","subtitle":"Learning 2.0","title":"Conference Organizer"}],"url":""},{"company":"Cub Scouts - Pack 969","company_id":null,"location":"","positions":[{"description":"Help establish and grow the cub scout pack on the south side of the river in the Pudong area. Started with about 30 kids and grew it to 150 over a few years. Provided primary coordination for badge presentation and served on executive board. Also served as charter representative for SCIS as the sponsoring school. Help establish and grow the cub scout pack on the south side of the river in the Pudong area. Started with about 30 kids and grew it to 150 over a few years. Provided primary coordination for badge presentation and served on executive board. Also served as charter representative for SCIS as the sponsoring school.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Cub Scouts - Pack 969","title":"Assistant Packmaster"}],"url":""},{"company":"Whiteriver School District","company_id":null,"location":"","positions":[{"description":"K-6 Elementary School, 520 students. K-6 Elementary School, 520 students.","duration":"Jul 1997 Jun 2002 5 years","duration_short":"5 years","end_date":"Jun 2002","start_date":"Jul 1997","subtitle":"Whiteriver School District","title":"Principal"}],"url":""},{"company":"Clifford School","company_id":null,"location":"","positions":[{"description":"Opening principal for a new school in Guangzhou, China. Was one of the first in China to cater to a mixed population of local and international students under foreign direction. ISS contract school in Clifford Estates, just outside Panyu. Opening principal for a new school in Guangzhou, China. Was one of the first in China to cater to a mixed population of local and international students under foreign direction. ISS contract school in Clifford Estates, just outside Panyu.","duration":"Jul 1996 Jun 1997 1 year","duration_short":"1 year","end_date":"Jun 1997","start_date":"Jul 1996","subtitle":"Clifford School","title":"Principal"}],"url":""},{"company":"American International School of Guangzhou","company_id":null,"location":"","positions":[{"description":"Started as Kindergarten teacher and technology coordinator and moved into Vice-Principal role as the school grew past 220 students. Started as Kindergarten teacher and technology coordinator and moved into Vice-Principal role as the school grew past 220 students.","duration":"Aug 1994 Jul 1996 2 years","duration_short":"2 years","end_date":"Jul 1996","start_date":"Aug 1994","subtitle":"American International School of Guangzhou","title":"Vice Principal"}],"url":""},{"company":"University Place School District","company_id":null,"location":"","positions":[{"description":"Teacher at multiple levels from Kindergarten to Grade 6, including gifted and administrative intern. Teacher at multiple levels from Kindergarten to Grade 6, including gifted and administrative intern.","duration":"1982 1994 12 years","duration_short":"12 years","end_date":"1994","start_date":"1982","subtitle":"University Place School District","title":"Teacher"}],"url":""}]', '["Rick Smith, Ed.D., PsyD. “Mr Zurfluh supported me through my first overseas teaching position with kindness, compassion and skills that I still admire a decade later. He made it a priority to develop personal relationships with each of the teachers, staff and parents. He made every attempt to foster a family environment at our school. He took a collaborative approach to problem solving, always soliciting new ideas while demonstrating respect for the traditions and history of previous faculty. His style created the space for teachers to grow into new roles, consistently supporting them as they did. ”","Jill Bromenschenkel “Jon is highly skilled in his abilities to connect ideas and people, think both innovatively and analytically, and is extremely knowledgeable regarding integrating technology into instruction, leadership and organizational change. As evidenced in his overall leadership and specifically as an organizer of the Future of Learning 2.0 conferences in Shanghai, Jon is a skilled promotor of authentic collaboration and progressive practice. He is a great connector and energizer and he actively invests in other educators\' talents and skills for the good of student learning. Personally, I am grateful to Jon for the high quality educational experience I had through the Learning 2.0 conference in Shanghai. Perhaps, however, my favorite snapshot of Jon is the first time I met him: in his role of School Head/ Principal, joyfully in the midst of the little ones in a Friday assembly, leading singing, guitar in hand!”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to oversee the financial aspects of a private school, and today, the user is reaching out to the agent because they need assistance with residential mortgage lending for a property associated with the school.
### Human: Agent: ['David Wohlberg, MBA', 'Career OverviewAstute, performance-driven financial strategist conversant in many disciplines, including finance, accounting, operations, human resources, insurance, banking, and mergers and acquisitions in high-growth enterprise environments. Innovative in thought and solutions, with excellent business acumen and solid history of profitable financial management for growth. Trusted and valued advisor committed to creating value for stakeholders.Expertise in developing and improving reporting processes, systems, and infrastructures for increased efficiencies, reduced costs, and maximized return on investment.Collaborative leader and mentor recognized for fostering confidence and loyalty in developing high-performing administrative, operations, and sales teams.AREAS OF EXPERTISEOverall Business Management * Strategic Planning * Operations Management * Cost ControlsDue Diligence Studies * Mergers and Acquisitions * Risk Management * Financial Reporting Systems Financial Data Analysis and Solutions * Change Leadership * Business Restructuring and InnovationROI and Profitability * Complex Negotiations * Contract Management * Personnel DevelopmentSpecialties: Overall Business Management in manufacturing Environment, cost analysis, cost control, decision making, executive management, finance, human resources, insurance, inventory management, leadership, mentoring, microsoft excel, negotiation, organizational skills, payroll processing, performance analysis, personnel, policy analysis, pricing, process engineering, purchasing, quality, real time, reports, vendor relations.', 'Finance Manager, ECMC', 'Educational Credit Management Corporation (ECMC)', '[{"company":"Educational Credit Management Corporation (ECMC)","company_id":"ecmc","industry":"Financial Services","location":"Oakdale, MN","positions":[{"description":"Manage payment processing activities for ECMC and multiple external Clients. Streamlined and automated several processes. Successfully working to convert manual check payments to electronic submissions.2019 Led automation efforts to streamline processing of over 30K manual payments per month. Decreased Labor by $400K annually while increasing service levels to internal and external customers. ROI on capital investment of $225K realized in just 10 months.Led multiple conversions and new customer on-boarding efforts related to Payment Processing ensuring seamless transitions for all stakeholders.June 2014-Post management restructuring my direct reports increased from 4 to 15. I currently manage payment processing team that processes 3000+ payment transactions per day.2014-Key member of team which transitioned company to a new accounting software package. Met all deadlines as required to take system live 01/01/2014. Worked diligently with consultants and coworkers to ensure a successful project implementation.May 2012 - June 2015 - Manager responsible for all aspects of accounts payable and accounts receivable for a complex multi-company financial services corporation to achieve optimal results. • Reviews and approves all accounts payable transactions for complex multi company environment• Reviews all company expense reports to ensure proper documentation is provided and verifies adherence to companies travel policy• Prepares, analyzes, interprets and provides explanations and/or recommendations to management on financial performance, annual audits, various financial reports and forecasting.• Responsible for the documentation, maintenance and improvement of departmental policies and desktop procedures.• Assists in the completion of the annual budget for ECMC Group, including the analysis of historical data compared to the planned data.","duration":"Jul 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Jul 2011","subtitle":"Educational Credit Management Corporation (ECMC)","title":"Finance Manager"}],"url":"https://www.linkedin.com/company/ecmc"},{"company":"Dental Advisors","company_id":null,"location":"","positions":[{"description":"Provided a wide range of services to clients, including oversight of dental lab operations, supply management, inventory control, facility/equipment maintenance, and creation of monthly/quarterly/annual budgets. Attends monthly meetings and coordinates with a team of doctors to handle supply issues in a timely manner. Works with practice managers to develop best practice operational procedures across multiple locations to ensure teams are performing at high levels, providing exceptional customer service, and efficiently ordering/restocking supplies; identifies key personnel and defines accountabilities during weekend and evening hours.Eliminated ordering process inefficiencies, out-of-stocks, and late orders by implementing a computerized ordering system. Enhanced a facility\'s visual appeal-at minimal cost-through updated, low-maintenance landscaping.","duration":"Jan 2009 Jun 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2011","start_date":"Jan 2009","subtitle":"Dental Advisors","title":"Consultant"}],"url":""},{"company":"GEODIGM CORPORATION/EXCEL DENTAL STUDIOS, INC","company_id":null,"location":"","positions":[{"description":"Served as a member of the executive management team to drive the growth of this custom manufacturer of a proprietary laser scanning technology with 140 employees and revenues of $12M. Led the financial operations team. Produced and presented pro forma budgets, financial statements, and analyses to the board and senior management team. Oversaw accounting, reporting, human resources administration, information technology systems management, facility maintenance/security, vendor relations/negotiations, and operational processes/efficiencies. Interfaced with corporate auditors to conduct annual audits of financial statements and ensure proper procedures and controls were in place at each of five operating locations.Consolidated and integrated health benefits, 401(k), payroll processing, and inventory management for GeoDigm and three newly acquired subsidiary companies with 150 associates.","duration":"Jan 1994 Jan 2008 14 years 1 month","duration_short":"14 years 1 month","end_date":"Jan 2008","start_date":"Jan 1994","subtitle":"GEODIGM CORPORATION/EXCEL DENTAL STUDIOS, INC","title":"Controller/Vice President of Finance"}],"url":""},{"company":"Excel Dental Studios","company_id":null,"location":"","positions":[{"description":"Administered company payroll, accounts payable, accounts receivable, and inventory management processes. Oversaw financial reporting/analysis and system performance reviews. Led the accounting team in performing day-to-day accounting functions and monthly closings. Assessed daily accounting systems to ensure regulatory compliance. Produced monthly, quarterly, and annual financial statements. Developed, implemented, and adjusted internal controls and procedures in response to organizational growth.Lowered costs and improved reporting consistency and accuracy by developing and implementing innovative reporting infrastructures.","duration":"Jan 1994 Jan 2002 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2002","start_date":"Jan 1994","subtitle":"Excel Dental Studios","title":"Accounting Manager/Supervisor"}],"url":""},{"company":"TARGET CORPORATION","company_id":"target","location":"","positions":[{"description":"Served on a store management team responsible for delivering $40M-$45M in annual revenues. Provided leadership to a staff of 12. Implemented weekly business plans, including merchandise presentation/setup. Maintained labor budgets in alignment with overall company plan. Resolved customer complaints.Earned a promotion from Area Manager to Assistant Store Team Leader in recognition of outstanding performance. Served on a store management team responsible for delivering $40M-$45M in annual revenues. Provided leadership to a staff of 12. Implemented weekly business plans, including merchandise presentation/setup. Maintained labor budgets in alignment with overall company plan. Resolved customer complaints.Earned a promotion from Area Manager to Assistant Store Team Leader in recognition of outstanding performance.","duration":"Jan 1991 Jan 1993 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1993","start_date":"Jan 1991","subtitle":"TARGET CORPORATION","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/target"}]', '["George Halverson “David has proven himself as an executive leader directing administrative operations which included all functions from purchasing, inventory mgt., human resources, budget and all cash mgt, and two operational facilities. He is a creative and critical thinker and holds all his direct reports accountable to the business plan. A proven performer who will accomplish high objectives with his disciplines on many levels. A leader sums him up. George Halverson Former CEO and President of Excel Dental Studios aka Twin City Laboratories.”"]'] User: ['Bradley Splichal MBA CPP', 'I am a Finance Leader and Executive with broad business background spanning finance, pricing, and business development over career. I support businesses with up to $2.1B in revenue and budgets to $850M. I serve as a strategic partner to business stakeholders in executing visions to accelerate revenue by over $13M, while enhancing profitability. I build and manage key alliances across various business functions. I am exceptional financial strategist skilled in aligning pricing and business initiatives. As a growth catalyst, I bring a background in implementing new systems and processes, critical to supporting business and financial success. Specialties:Financial Leadership \| Team Leadership \| FinanceBudget Management \| Process Improvement \| Revenue/Profit Growth \| AnalysisStrategic Partnerships \| Pricing \| Staff ManagementNegotiating \| Purchasing Strategy \| Coaching', 'Finance Leader \| Consultant \| Coach \| Budgeting Expert \| Negotiations Specialist \| Purchase Strategist', 'Union Pacific Railroad', '[{"company":"Union Pacific Railroad","company_id":"unionpacific","industry":"Transportation/Trucking/Railroad","location":null,"positions":[{"description":"▪ Negotiated millions of dollars in savings through car hire management; provided key market data to drive rate adjustments. ▪ Reduced special reclaim agreements, equating to millions in savings annually; engaged with competitor railroads and customers to reduce pool size and boost efficiency. ▪ Decreased bid/offer processing time by 63% through automation efforts, enabling allocation of time to more value added activities within organization. ▪ Provided strategic insight to enable company to come in under budget in 2019, by reducing lease costs, rate negotiation, and improving allocation of railcars based on demand. ▪ Led negotiation of agreements to draw out several months and developed business cases for arbitration.","duration":"Mar 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Union Pacific Railroad","title":"Manager - Equipment Rents"},{"description":"▪ Integrated truck and rail transportation into single contract, attaining competitive advantage for company and enabling additional revenue and bottom line contribution. ▪ Leveraged sound financial principles to identify opportunity to deliver additional cargo by recommending reloading empty auto trains travelling from West to East coast. ▪ Managed and negotiated contract with BMW Financial Services securing 8.03% rate increase and adding millions in ancillary revenue while exceeding organizational profitability index requirements. ▪ Developed and implemented process for ShipCarsNow to integrate LOUP Logistics, successfully leading multi-million dollar project while meeting profit expectations of organization.","duration":"Oct 2016 Apr 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2018","start_date":"Oct 2016","subtitle":"Union Pacific Railroad","title":"Senior Business Manager Marketing"},{"description":"▪ Played critical role in securing large customer accounts post-integration of Manheim Auto Transport with Ready Auto Transport, delivering significant increase in revenue in first year and customer satisfaction rating of 84%. ▪ Reduced transit time by 4.2 days on average while improving customer satisfaction through introduction of co-loading; addressed complex billing issues by partnering with IT to create new solution. ▪ Hired, trained, and managed new Manager of Pricing, critical to supporting organization’s aggressive growth. ▪ Grew account base to 18 and revenue by $1.6M by communicating new truck and rail product offerings.▪ Streamlined data gathering process to determine pricing within marketplace, playing key role in increasing margin.","duration":"Jun 2015 Oct 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2016","start_date":"Jun 2015","subtitle":"Union Pacific Railroad","title":"Senior Business Manager"},{"description":"▪ Increased gross margin from 14.3% to 17.6% over 3 years by showing YOY price improvement and leveraging market intelligence and solid pricing methodologies. ▪ Developed business requirements and partnered with functional business areas to develop new pricing system, critical to boosting bottom line profits. ▪ Increased number of pricing zones from 26 to 225, increasing accuracy of price quotes. ▪ Created true strategic partnership between pricing, sales, and procurement, enhancing overall financial performance of organization. ▪ Reduced average cost per unit by working closely with brokers and leveraging market intelligence.","duration":"Apr 2011 Jun 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2015","start_date":"Apr 2011","subtitle":"Union Pacific Railroad","title":"Manager - Pricing"}],"url":"https://www.linkedin.com/company/unionpacific"},{"company":"Transform Financial Coaching & Purchasing Strategy","company_id":null,"location":"Omaha, Nebraska, United States","positions":[{"description":"Transform offers individuals an in-depth look at their financial situation with hard hitting actions to take control of their finances and create financial freedom. We also specialized in purchasing strategy to make purchasing more enjoyable, save money, and alleviate buyers remorse.","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"Transform Financial Coaching & Purchasing Strategy","title":"Owner/Coach"}],"url":""},{"company":"Gallup","company_id":"gallup","location":"","positions":[{"description":"▪ Developed budgeting and forecasting model to predict monthly revenue, margin, and costs with 97% accuracy. ▪ Delivered financial guidance and analysis during reduction of employee pool by $2.5M. ▪ Performed financial planning and budgeting for new $24M expansion at Gallup headquarters.","duration":"Oct 2007 Apr 2011 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2011","start_date":"Oct 2007","subtitle":"Gallup","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/gallup"},{"company":"BancWise Realty","company_id":"bancwise-realty","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"BancWise Realty","title":"Director of Business Development"}],"url":"https://www.linkedin.com/company/bancwise-realty"},{"company":"The Reynolds and Reynolds Company","company_id":"the-reynolds-and-reynolds-company","location":null,"positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"The Reynolds and Reynolds Company","title":"Business Development Marketing Leader"},{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"The Reynolds and Reynolds Company","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/the-reynolds-and-reynolds-company"}]', '["Doug Mitchell “I had the privilege of working with Brad a few years ago at the same company. As I remember, Brad was a very productive person. Brad is a deadline oriented, ambitious and efficient colleague. Great team player. I definitely recommend working with him.”","Anshika Malik “Brad is one of the most intelligent and supportive colleagues I have ever worked with. He makes sure to understand the needs of the project and stakeholders; he ensures that output in best and efficient manner; and he always delivers on time even during vacations. As a team member on a project, he was always respectful and supportive of others\' ideas and at the same time provided guidance and help whenever necessary. It was a really good experience working and knowing Brad.”"]']### Assistant: The agent's job is to provide financial coaching and purchasing strategy, while the user is reaching out to the agent because they need assistance in developing a budgeting and forecasting model for their business.
### Human: Agent: ['Diane Eamtrakul', 'I am constantly learning new things and involved in exploring in different cultures and subjects. My interests are Arts, Architecture, Science, Business, Politic, Global awareness, Environment, Animals & Philosophy. My objective is to learn to bridge and tribute to better world and better humanity. I value creativity, positive and passionate. I love people, nature & engineering.', 'Managing Director at Northern Lights Mansion', 'Premier Brownstones LLC', '[{"company":"Premier Brownstones LLC","company_id":null,"location":"New York, NY","positions":[{"description":"Premier Brownstones is a real estate development company with growth potential, specializing in brownstones in New York City. We develop and manage residential, commercial or mixed use rental and sales. With over three decades of experience, we also offer consultant services in luxury renovation with our world class architects, engineers and interior designers.With my background in economics, business administration and design, I am able to develop world class properties.Our properties are available for lease or rent for TV, Film production and special events.","duration":"Şub 2014 - Halen 8 yıl 6 ay","duration_short":"8 yıl 6 ay","end_date":"- Halen","start_date":"Şub 2014","subtitle":"Premier Brownstones LLC","title":"CEO"}],"url":""},{"company":"Northern Lights Mansion","company_id":null,"location":"Harlem, New York","positions":[{"description":"Initiate marketing strategy in global hospitality business, by building a successful and brand model in luxury Bed & Breakfast and hotel in up town of New York City. Initiate marketing strategy in global hospitality business, by building a successful and brand model in luxury Bed & Breakfast and hotel in up town of New York City.","duration":"May 2017 - Halen 5 yıl 3 ay","duration_short":"5 yıl 3 ay","end_date":"- Halen","start_date":"May 2017","subtitle":"Northern Lights Mansion","title":"Managing Director"}],"url":""},{"company":"Ultima Gallery","company_id":null,"location":"NY NY 10027","positions":[{"description":"\\" Cows in the City\\" by Hideki Takahashi Outdoor Exhibit @ UltimaGallery, Sept., 2013.Installation of Bel Fiore, solo exhibit for Loren Constantini were outdoor exhibtied at 502 West 28th St. NYC along the HighLine from May 21- July 31, 2013 \\" Cows in the City\\" by Hideki Takahashi Outdoor Exhibit @ UltimaGallery, Sept., 2013.Installation of Bel Fiore, solo exhibit for Loren Constantini were outdoor exhibtied at 502 West 28th St. NYC along the HighLine from May 21- July 31, 2013","duration":"2007 2014 7 yıl","duration_short":"7 yıl","end_date":"2014","start_date":"2007","subtitle":"Ultima Gallery","title":"Director"}],"url":""},{"company":"C.D. Kobsons, Inc.","company_id":null,"location":"NY NY 10001","positions":[{"description":"Purchase, sale, rent and manage real estate properties, residentials, commerical and mixed use properties. Purchase, sale, rent and manage real estate properties, residentials, commerical and mixed use properties.","duration":"Eyl 1981 Ara 2013 32 yıl 4 ay","duration_short":"32 yıl 4 ay","end_date":"Ara 2013","start_date":"Eyl 1981","subtitle":"C.D. Kobsons, Inc.","title":"President"}],"url":""},{"company":"American Red Cross in Greater New York","company_id":"american-red-cross-in-greater-new-york","location":"212 W. 122 St.,New York, NY","positions":[{"description":"Organized Asian Tea Ceremony for Red Cross to help Tsunami victims Thailand & Hurricane Katrina.Volunteer and member of: J.D. Wilson Community GardenMember : 122nd St., Block AssociationVolunteer & Member of MMPCIA & Marcus Garvey Alliance Organized Asian Tea Ceremony for Red Cross to help Tsunami victims Thailand & Hurricane Katrina.Volunteer and member of: J.D. Wilson Community GardenMember : 122nd St., Block AssociationVolunteer & Member of MMPCIA & Marcus Garvey Alliance","duration":"2002 2012 10 yıl","duration_short":"10 yıl","end_date":"2012","start_date":"2002","subtitle":"American Red Cross in Greater New York","title":"Member & Fund Raiser"}],"url":"https://www.linkedin.com/company/american-red-cross-in-greater-new-york"},{"company":"K&D Export Import Corp. ( K&D Silk Flowers )","company_id":null,"location":"225 Fifth Avenue, NY NY 10001 and 25 Graphic Place , Moonachie, NJ 07074","positions":[{"description":"A creative designer, wholesaler, importer & exporter and manufacturer of Artificial Flowers & Home Furnishings. Award Winning for Innovative Design, Las Vegas, Silk 1995. A creative designer, wholesaler, importer & exporter and manufacturer of Artificial Flowers & Home Furnishings. Award Winning for Innovative Design, Las Vegas, Silk 1995.","duration":"Eyl 1978 Eyl 1999 21 yıl 1 ay","duration_short":"21 yıl 1 ay","end_date":"Eyl 1999","start_date":"Eyl 1978","subtitle":"K&D Export Import Corp. ( K&D Silk Flowers )","title":"CEO"}],"url":""}]', '["Lucious Conway “Serving Diane is a privilege and a pleasure. She is so creative and so determined that nothing will impede her progress or success. She specializes in all things creative. So look her up. ”","Linda Guido “I have known Diane for about 5 years now, first in a business relationship but soon after as friends. Diane is a very creative person on many levels and in many areas. She has good ideas for businesses, is a fabulous interior designer, beautiful and unusual fashion designer, pottery, interior renovations, and the list goes on. She also has a good eye for real estate! She is a very generous person. She has a good heart and considers and reaches out to the needy. Diane is genuine. I would recommend her in almost any capacity. Feel free to reach out to me with any questions. Sincerely, Linda Guido”"]'] User: ['Jagrut Sharma', "I am a senior software engineer with hands-on experience in traditional and modern distributed data processing technologies. I enjoy developing software that solves real-world problems, has a meaningful impact, and improves the lives of others. I also enjoy mentoring and collaboration as part of a team.Over a career of 16+ years, I've delivered solutions in multiple functional areas and gained appreciation of how technology enables business. These areas include transportation, manufacturing, social media, oil & gas, biotech, power & automation, insurance, and banking & brokerage.In my spare time, I enjoy playing ping pong, attending technology events, volunteering and exploring new places.", 'Senior Computer Scientist at Adobe', 'Adobe', '[{"company":"Adobe","company_id":"adobe","industry":"Computer Software","location":"San Francisco Bay Area","positions":[{"description":"Software Development","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Adobe","title":"Senior Computer Scientist"}],"url":"https://www.linkedin.com/company/adobe"},{"company":"Teradata","company_id":"teradata","location":null,"positions":[{"description":"Core committer for open-source data lake platform Kylo (https://github.com/Teradata/kylo). Developed software for key product features in multiple broad areas: • Data processing (Spark, Hive, Hadoop) • Workflow design and pipeline execution (NiFi) • Historical data re-processing (NiFi) • Robust ingest for data formats (CSV, JSON, Avro, Parquet, ORC) • Search capability (Elasticsearch, Solr) • User Interface (Angular, Angular Material, Typescript) • Data import and export (Sqoop, Teradata Connector for Hadoop)Architecting, developing, and implementing distributed, scalable, Big Data solutions involving log analytics, data warehouses, data pipelines, query optimization, data quality, dashboards, business intelligence, predictive analytics, machine learning, relational and NoSQL databases, on-premise and cloud data lakes, and data infrastructure.","duration":"Sep 2014 Aug 2019 5 years","duration_short":"5 years","end_date":"Aug 2019","start_date":"Sep 2014","subtitle":"Teradata","title":"Senior Data Engineer"},{"description":"Developed software for Big Data projects. Used Hadoop, Hive, HBase, Vertica, Java, Python.","duration":"Sep 2013 Aug 2014 1 year","duration_short":"1 year","end_date":"Aug 2014","start_date":"Sep 2013","subtitle":"Teradata","title":"Senior Data Engineer (Think Big Analytics, acquired by Teradata)"}],"url":"https://www.linkedin.com/company/teradata"},{"company":"Ernst & Young","company_id":"ernstandyoung","location":"San Francisco Bay Area","positions":[{"description":"IT Risk and Assurance (Financial Services)• Provided full-lifecycle consulting and solution delivery services to clients on multi-million dollar engagements in areas of IT audit, information security, IT risk, regulatory compliance, enterprise architecture and data analytics. • Built relationships with client leadership, managed projects, led cross-functional and global teams, identified scope expansions and new opportunities, and helped clients improve internal controls and efficiency through technology.• Performed data analysis and built visualizations using Tableau, Datameer, Spotfire, Excel and Oracle.• Contributed to strategic initiatives - recruiting, training, mentoring, inclusiveness. Recognized as a high-impact volunteer.Guidewire Software Development and Delivery (Insurance Client)• Technical lead for PolicyCenter 7.0 implementation. Worked with functional and technical teams in Australia, India and US.• Coded user interfaces, helper utilities, integration plugins and business logic for software implementation. Used Java, Gosu, .NET, web services, messaging, XML, Oracle, MS SQL Server, Ant, GUnit. • Configured and administered SVN repository, builds, environments and continuous integration using Hudson on Linux. • Contributed to developing integration designs and test frameworks for client-specific integration points. • ScrumMaster for onshore-offshore scrum calls. Followed agile principles. Used Rally to maintain stories, issues and tests.• Enhanced data migration framework for streamlining ETL in BillingCenter 3.0 using Oracle and PL/SQL.","duration":"Feb 2011 Aug 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2013","start_date":"Feb 2011","subtitle":"Ernst & Young","title":"Senior - Advisory Services - Financial Services Office"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"University of Southern California","company_id":"university-of-southern-california","location":"Greater Los Angeles Area","positions":[{"description":"Evaluated assignments and exams for 111 students in two graduate courses. Assisted 2 professors and 4 teaching assistants with course delivery.","duration":"Sep 2010 Dec 2010 4 months","duration_short":"4 months","end_date":"Dec 2010","start_date":"Sep 2010","subtitle":"University of Southern California","title":"Grader"}],"url":"https://www.linkedin.com/company/university-of-southern-california"},{"company":"Amgen Inc.","company_id":"amgen","location":"Thousand Oaks, CA","positions":[{"description":"• Managed an enterprise migration project for product websites using MS-Project and IBM RUP. Presented status to CIO.• Wrote and executed tests for pilot websites. Created data models for data-driven testing. Evaluated HP Quality Center.","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"Amgen Inc.","title":"Graduate Intern – Global Commercial Operations - Information Systems"}],"url":"https://www.linkedin.com/company/amgen"},{"company":"University of Southern California","company_id":"university-of-southern-california","location":"Greater Los Angeles Area","positions":[{"description":"• Consolidated technical requirements and designed a prototype for a multi-agent system. Implemented design in Java using Machinetta framework. Used Java Swing and multi-threading.","duration":"Aug 2008 Jan 2009 6 months","duration_short":"6 months","end_date":"Jan 2009","start_date":"Aug 2008","subtitle":"University of Southern California","title":"Research Programmer - Teamcore Research Group"}],"url":"https://www.linkedin.com/company/university-of-southern-california"},{"company":"Indian Oil Corporation Limited","company_id":"iocltd","location":"","positions":[{"description":"Software Development• Developed software solutions for:Customer service management, Job and file tracking, Tank farm monitoring, IT asset management, Telephone directory management, Quality Lab operation, ASTM table generation, User survey administration, Contract management, Financial reporting, Change management control, Document management, Fire equipment maintenance, Inventory management, Vendor payment tracking, Refinery data acquisitionDatabases• Architected and implemented physical and logical schemas, performed data imports, maintained data quality and master data, and built reports.• Performed administration of database servers.• Wrote procedures to gather, reconcile and export employee tax data in e-filing format.Network Management• Assisted in administration of campus network (1000 nodes).• Supported upgrade from Fast to Gigabit Ethernet by working with vendors for new designs, cable routes, fiber terminations and VLAN design.System Administration• Performed system administration in a Microsoft-centric environment. • Key team member for data center disaster recovery.• Administered MS-Exchange server (800 mailboxes).Financial Packages• Optimized employee reimbursement process to reduce payment time by 50% and eliminate overtime payments.• Operated payroll, tax, loans and provident fund systems for 1500 employees and saved $5000 on e-filing tax returns.• Assisted upgrade of legacy systems.Industrial Automation• IT consultant to Advanced Process Control group for DCS automation. Worked with Yokogawa, Honeywell, ABB, Emerson.Leadership and Teamwork• Managed a team of 7 engineers to support to 2000+ users as per SLAs and supervised a support team for SAP rollout.• Handled annual maintenance contracts for IT services, UPS and consumable items.• Trained employees and tutored new recruits and interns.• Team member for IT task forces, refinery safety, video-conferencing, Six Sigma, SAP add-ons (DRYA, RPMS, RTDBMS, TAS) and TPM.","duration":"Dec 2001 Jul 2008 6 years 8 months","duration_short":"6 years 8 months","end_date":"Jul 2008","start_date":"Dec 2001","subtitle":"Indian Oil Corporation Limited","title":"Senior Information Systems Officer"}],"url":"https://www.linkedin.com/company/iocltd"},{"company":"Asea Brown Boveri","company_id":"abb","location":"India","positions":[{"description":"• Captured inventory workflow in Materials department using Visio, analyzed bottlenecks and recommended improvements.","duration":"Jul 1999 Jul 1999 1 month","duration_short":"1 month","end_date":"Jul 1999","start_date":"Jul 1999","subtitle":"Asea Brown Boveri","title":"Undergraduate Intern – Information Systems"}],"url":"https://www.linkedin.com/company/abb"}]', '["“Jagrut is a talented software engineer with versatile skills in many areas. He recently designed and developed a key R&D asset for our Data Lake platform applying his deep understanding of Apache Spark. His work was innovative and high quality. ”","“Jagrut is a delight to work with. He is a very dedicated and productive engineer. He has solid experience in the Hadoop and Big Data space. He is smart and is a very good team player. He will fit a variety of roles and teams because of his experience and attitude. ”"]']### Assistant: The agent's job is to manage a luxury Bed & Breakfast and hotel in up town of New York City, and today the user is reaching out to the agent because they need assistance in developing software for a real-world transportation solution.
### Human: Agent: ['Matt Holt, E.I.T.', "Matt Holt, E.I.T. - IIoT Technologist, Engineering Lead I'm a mile wide and a mile deep in many domains including IoT, Enterprise applications, and Test / Automation. Always willing to learn a new domain, I absorb new information quickly and effectively. What I enjoy the most is teaching / mentoring developers and engineers. There are simply too few experienced software systems engineers that are willing to work directly with recent grads or people trying to cross-train into a new field. Technology is my passion and my hobby. At last count I had 70+ IP addresses in use in my house between my standard computing devices/phones and tablets, my kids devices, and my embedded controllers. There are no less than 10 SBCs in my project drawer waiting to be integrated into another connected home project. I carry this same passion into my career, delivering IoT and Industrial IoT products utilizing hardware and software from a growing list of partners. Certified LabVIEW Architect. Certified Professional Instructor. Software development team management. EIT in the state of Texas. Specialties: LabVIEW, ASP.NET, C#, VB.NET, Automation, Embedded Applications.", 'Thought Leader. Principal Technologist.', 'NI (National Instruments)', '[{"company":"NI (National Instruments)","company_id":"niglobal","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"NI (National Instruments)","title":"Principal Enterprise Solutions Architect - Digital Transformation"}],"url":"https://www.linkedin.com/company/niglobal"},{"company":"Celanese","company_id":"celanese","location":"Irving, Texas","positions":[{"description":"","duration":"Jan 2020 May 2022 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2022","start_date":"Jan 2020","subtitle":"Celanese","title":"Sr. Manager - Digital Transformation / Industry 4.0"}],"url":"https://www.linkedin.com/company/celanese"},{"company":"Lockheed Martin","company_id":"lockheed-martin","location":null,"positions":[{"description":"IIoT Implementation Board (IIB) Lead, Full Stack Engineering Technical Lead","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Lockheed Martin","title":"Systems Engineer - IT Senior Staff"},{"description":"Senior Staff Engineer - Through a focus on community built on the pillars of training, mentoring, and best practices in software engineering; I am task with supporting our next generation test equipment and the team members designing, developing, and deploying solutions across the enterprise.Served as the Functional Design Assurance manager with a focus on teaching, encouraging, facilitating and enforcing Design Assurance practices throughout the Test Engineering Directorate.","duration":"Nov 2017 Jun 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2019","start_date":"Nov 2017","subtitle":"Lockheed Martin","title":"Enterprise Software Technology Center Lead (Sr. Staff)"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"ELM Fieldsight, LLC","company_id":null,"location":"DFW","positions":[{"description":"Product direction, design and development focused around Industrial Internet of Things. As the CTO I focused on what we can and should be offering now and into the future. In this startup environment I also worked directly with vendors, partners and customers to bring these products to life.I conceived the Microgrid Controller product line, designed, architected, deployed, and supported the solution with a small team of skilled developers. This product has gone on to become the primary offering for the organization.","duration":"Jun 2014 Oct 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2017","start_date":"Jun 2014","subtitle":"ELM Fieldsight, LLC","title":"CTO / CIO"}],"url":""},{"company":"Dell","company_id":"delltechnologies","location":"Plano, TX","positions":[{"description":"Worked with sales staff globally to grow our test and embedded organization into new and existing customer base. Functioned as the primary group architect for automation / control and IT integrations both internally and to our customer base. Responsible for hiring and training new controls engineers. Started the embedded systems group in DFW and through sales efforts and training grew the team to 10 full time engineers.Recognized as a \\"Michael Dell Champion\\" for 2014. Worked with sales staff globally to grow our test and embedded organization into new and existing customer base. Functioned as the primary group architect for automation / control and IT integrations both internally and to our customer base. Responsible for hiring and training new controls engineers. Started the embedded systems group in DFW and through sales efforts and training grew the team to 10 full time engineers.Recognized as a \\"Michael Dell Champion\\" for 2014.","duration":"Jun 2010 May 2014 4 years","duration_short":"4 years","end_date":"May 2014","start_date":"Jun 2010","subtitle":"Dell","title":"Lead Engineer - Software Solutions SME"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Toshiba International Corporation","company_id":"toshiba-americas","location":"Houston, TX","positions":[{"description":"Development team management. Software development in ASP.NET, VB.NET, LabVIEW and BAAN. Primary software architect. Work included enterprise integrations from the shop floor to the customer, directly involved in designing and implementing each component along with my team of skilled software developers. Development team management. Software development in ASP.NET, VB.NET, LabVIEW and BAAN. Primary software architect. Work included enterprise integrations from the shop floor to the customer, directly involved in designing and implementing each component along with my team of skilled software developers.","duration":"Feb 2005 Jun 2010 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jun 2010","start_date":"Feb 2005","subtitle":"Toshiba International Corporation","title":"Programming Supervisor"}],"url":"https://www.linkedin.com/company/toshiba-americas"},{"company":"Texas Memory Systems","company_id":"texas-memory-systems-an-ibm-company","location":"Houston, TX","positions":[{"description":"Development in C and C++. Developed ncurses based UI platform for next generation console based user experience providing commonality between Web and Console based configuration management. Development in C and C++. Developed ncurses based UI platform for next generation console based user experience providing commonality between Web and Console based configuration management.","duration":"May 2004 Jan 2005 9 months","duration_short":"9 months","end_date":"Jan 2005","start_date":"May 2004","subtitle":"Texas Memory Systems","title":"Software Design Engineer"}],"url":"https://www.linkedin.com/company/texas-memory-systems-an-ibm-company"},{"company":"National Instruments","company_id":"niglobal","location":"","positions":[{"description":"Engineering Leadership Intern. Volunteered on multiple intern committees including web design team and helped organize intern events.Primary focus was the creation of a NIWeek 2001 Keynote demo for the announced release of TestStand 2.0. This project incorporated PXI hardware, UI design, API consumption, and implementation of new features based on a pre-release platform. Engineering Leadership Intern. Volunteered on multiple intern committees including web design team and helped organize intern events.Primary focus was the creation of a NIWeek 2001 Keynote demo for the announced release of TestStand 2.0. This project incorporated PXI hardware, UI design, API consumption, and implementation of new features based on a pre-release platform.","duration":"Jan 2001 Aug 2001 8 months","duration_short":"8 months","end_date":"Aug 2001","start_date":"Jan 2001","subtitle":"National Instruments","title":"ELP Intern"}],"url":"https://www.linkedin.com/company/niglobal"}]', '["Katherine Fehily “Having worked with Matt to implement solutions and resolve issues, he is a very dedicated and professional individual. His balanced approach and industry knowledge provided the necessary leadership and guidance to the project. Since working with him, I have gotten to know Matt outside of work as well. He is passionate about life and the people around him”","Richard Bigelow “Matt is one of the best most thorough programmers I have met. He is constantly seeking improved and unique approaches to the many varied and in-depth projects in his focus with success beyond target and expectations.”"]'] User: ['Tayllor Gerfen', 'Human Resource Manager with a demonstrated history of working in the military.', 'Human Resource Manager', 'Solid State Operations', '[{"company":"Solid State Operations","company_id":"solidstateoperations","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Solid State Operations","title":"Human Resources Manager"},{"description":"","duration":"Jun 2021 Aug 2021 3 months","duration_short":"3 months","end_date":"Aug 2021","start_date":"Jun 2021","subtitle":"Solid State Operations","title":"Human Resource Generalist"}],"url":"https://www.linkedin.com/company/solidstateoperations"},{"company":"US Navy","company_id":"us-navy","location":null,"positions":[{"description":"","duration":"Apr 2019 Jul 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2021","start_date":"Apr 2019","subtitle":"US Navy","title":"Executive Assistant"},{"description":"","duration":"Jul 2017 Jul 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2021","start_date":"Jul 2017","subtitle":"US Navy","title":"Drug and Alcohol Program Advisor"},{"description":"","duration":"Jul 2013 Jul 2021 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jul 2021","start_date":"Jul 2013","subtitle":"US Navy","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Abel Johnson “There are few people who I’ve worked alongside who have an amazing combination of knowledge, skills, personality, and work ethic that can compare to Tayllor. In my time working next to Tayllor, I have found her to be wicked smart, passionate, self-driven and super creative! In a short amount of time, I have witnessed her incredible growth both personally but also professionally. She is a true leader who cares about fostering relationships, developing teammates, influencing senior leadership, and taking care of employees. Her moral compass always points north and never waivers. She has nothing but the best of intentions for those in her care and it shows. She creates a path of high trust, quality work and sharing of knowledge wherever she goes. Tayllor has several amazing accomplishments here at Solid State, but some of the most prominent that I witnessed are centered around two things: a total rewards philosophy and compensation philosophy. Tayllor created the foundation for both crucial elements here at Solid State. She identified areas of improvement early on and took initiative to do the research, strategize a plan, create buy in and execute the plan. She facilitated feedback from employees through pulse check surveys and exit data to provide leadership with some solutions. She pitched several creative ideas such as unlimited PTO, hybrid work policy, a revised performance evaluation and an employee recognition program. One of my favorite traits about Tayllor is her passion for always doing the right thing and advocating for employees. She is always up for a challenge and open to hearing feedback and improving. She often is the levelheaded and calm one when things get unstructured, and emotions run high. I am very proud of Tayllor’s growth in such a short amount of time. She is an amazing professional, a wonderful human being and a better friend.”","Christina Mott Hesse “Tayllor is an utterly amazing woman, professionally and personally. It is readily apparent to anyone who interacts with her that she cares deeply about people and is passionate about creating and maintaining a top-notch HR department that is the lifeblood of an organization. I had the pleasure of working with Tayllor since she first started at Solid State, which was her first civilian job. Transitioning from military to civilian life is not easy, but Tayllor did it with gravitas and grace. What\'s more, transitioning into an HR department at a startup would be a daunting experience for many, much less a startup experiencing a time of exponential growth. Amidst the controlled chaos, Tayllor proved to be a true professional: poised, thoughtful, practical, eager to learn, and hard-working. She positioned herself to be a trusted ally of employees and business leadership. Tayllor was not afraid to speak to her moral compass, even if voicing an unpopular opinion. In a short time, Tayllor learned to handle a variety of HR matters, including benefits, investigations, employee training, policy and procedures implementation and management, and worked to create not only a comprehensive compensation plan, but also a total rewards strategy for the company. She seamlessly rose to become HR Manager and is a model of a trusted, empathetic leader. Tayllor brings a unique perspective to every problem-solving opportunity and would be an asset to any company.”"]']### Assistant: The agent's job is to provide guidance and support in human resources management. Today, the user is reaching out to the agent because they need assistance in developing a comprehensive compensation plan and total rewards strategy for their company.
### Human: Agent: ['James M Wright, PE', 'http://www.jwrightconsulting.net', 'Consulting: Capital Project Development, Management & Engineering. Litigation Support: Claims & Disputes; E-Discovery', 'Wright Consulting LLC', '[{"company":"Wright Consulting LLC","company_id":null,"location":"Houston, Texas","positions":[{"description":"Consulting in Litigation Support : Engineering/Construction Claims and Disputes, & E-Discovery Consulting in Litigation Support : Engineering/Construction Claims and Disputes, & E-Discovery","duration":"Nov 2008 - Present 13 years 5 months","duration_short":"13 years 5 months","end_date":"Present","start_date":"Nov 2008","subtitle":"Wright Consulting LLC","title":"Principal Consultant"}],"url":""},{"company":"S&B Engineers and Constructors","company_id":"s&b-engineers-and-constructors","location":"","positions":[{"description":"","duration":"Feb 2011 May 2016 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2016","start_date":"Feb 2011","subtitle":"S&B Engineers and Constructors","title":"Sr. Project Engineer/Manager"}],"url":"https://www.linkedin.com/company/s&b-engineers-and-constructors"},{"company":"Halliburton / KBR","company_id":"halliburton","location":"Houston, Texas","positions":[{"description":"Engineering/Construction Claims and Disputes [KBR, primarily].Developed and oversaw E-Discovery protocols on all relevant litigation matters. Engineering/Construction Claims and Disputes [KBR, primarily].Developed and oversaw E-Discovery protocols on all relevant litigation matters.","duration":"Jan 2001 Jul 2007 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 2007","start_date":"Jan 2001","subtitle":"Halliburton / KBR","title":"Contract Claims Specialist; Director of E-Discovery"}],"url":"https://www.linkedin.com/company/halliburton"}]', '["Robin Athlyn Thompson, MBA (Doctoral in Progress) “I have had the privilege to get to know and work with Jim Wright that my work with ARMA International and in putting on educational events and symposiums for information managers and litigation support professionals. Brilliant person, exceptional perspective on the industry. More than that, a true pleasure to be around. Thanks Jim for the privilege to get to work with you.”","Cynthia Bateman “Jim and I know one another through Corporate eDiscovery Forum, an organization he helped charter in 2006 which has become a critical group for in-house ediscovery professionals throughout the industry. Jim is sincere, energetic, hardworking, enthusiastic, and has a wealth of diverse experience to share.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide consulting services in capital project development, management, and engineering, and today, the agent is reaching out to the user because they need assistance with software engineering for a project at Apple.
### Human: Agent: ['Tressie Odom', 'Successful Medical Sales Executive with solid track record of accelerating revenue seeks Medical Sales, Corporate Accounts, or Sales Management position with growing, forward-thinking organization.', 'Account Executive Core Devices- Digestive Health Mic, Mic-KEY, CORTRAK', 'Avanos Medical', '[{"company":"Avanos Medical","company_id":"avanos-medical","industry":"Medical Devices","location":"Houston, Texas Area","positions":[{"description":"Trusted Medical Device Sales Executive & Trainer delivering solid sales results & improved patient outcomes. Trusted Medical Device Sales Executive & Trainer delivering solid sales results & improved patient outcomes.","duration":"Apr 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Avanos Medical","title":"Medical Device Account Executive"}],"url":"https://www.linkedin.com/company/avanos-medical"},{"company":"Metrex","company_id":"metrex","location":"Houston, Texas Area","positions":[{"description":"Global Full Line Medical Manufacturer\'s Representative of infection prevention products targeting Acute, LTC, Ambulatory Surgical Centers, Practice Groups, IDNs, Purchasing Coalitions & GPO\'s in South Texas & Louisiana. Global Full Line Medical Manufacturer\'s Representative of infection prevention products targeting Acute, LTC, Ambulatory Surgical Centers, Practice Groups, IDNs, Purchasing Coalitions & GPO\'s in South Texas & Louisiana.","duration":"Oct 2008 Apr 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2011","start_date":"Oct 2008","subtitle":"Metrex","title":"Medical Sales Account Representative"}],"url":"https://www.linkedin.com/company/metrex"},{"company":"iS Clinical","company_id":null,"location":"","positions":[{"description":"9.1 Million Privately Held Dermatological Start-Up Company targeting Plastic Surgery, Reconstructive Surgery, Dermatology Practices, Practice Groups, and Hospitals 9.1 Million Privately Held Dermatological Start-Up Company targeting Plastic Surgery, Reconstructive Surgery, Dermatology Practices, Practice Groups, and Hospitals","duration":"Jul 2006 Jun 2008 2 years","duration_short":"2 years","end_date":"Jun 2008","start_date":"Jul 2006","subtitle":"iS Clinical","title":"Account Executive"}],"url":""},{"company":"Nationwide Retirement Solutions, Inc.","company_id":"nationwide-retirement-solutions-inc-","location":"","positions":[{"description":"Provider of contract managed, outsourced defined contribution, deferred compensation, and post-employment health plans serving the US public-sector market, State, County & University Hospitals. Provider of contract managed, outsourced defined contribution, deferred compensation, and post-employment health plans serving the US public-sector market, State, County & University Hospitals.","duration":"Aug 2000 Jul 2006 6 years","duration_short":"6 years","end_date":"Jul 2006","start_date":"Aug 2000","subtitle":"Nationwide Retirement Solutions, Inc.","title":"National Accounts Business Development"}],"url":"https://www.linkedin.com/company/nationwide-retirement-solutions-inc-"},{"company":"Edward Jones Investments","company_id":"edward-jones","location":"","positions":[{"description":"Private Investment Brokerage Firm. Sales of Stocks, Bonds, Mutual Funds, Investment Trusts and Retirement Plans to Corporate, Small Business and Private Sector.Key Achievements Private Investment Brokerage Firm. Sales of Stocks, Bonds, Mutual Funds, Investment Trusts and Retirement Plans to Corporate, Small Business and Private Sector.Key Achievements","duration":"Aug 1998 Jul 2000 2 years","duration_short":"2 years","end_date":"Jul 2000","start_date":"Aug 1998","subtitle":"Edward Jones Investments","title":"Branch Manager/Investment Representative"}],"url":"https://www.linkedin.com/company/edward-jones"}]', '["John M. Turk, III, ChFC, CLU “I had the distinct pleasure to work with Tressie in a business development position. During this time I found Tressie to be extremely persistent, with the unique ability to establish and develop relationships with decision-makers that were crucial to achieving the corporate objective. Tressie also displayed an ability to deliver, effective, persuasive presentations that are so critical to driving sales. It is with the highest regard that I can recommend Tressie to any organization that is looking to grow both their top and bottom line.”","Jay Denktash “I have worked with Tressie at Metrex and have gotten to know her well throughout the last few years. She is definitely a pleasure to work with and is a strong asset to our team. She is always ready to help when she is needed. Her hard work ethics go hand in glove with her kind and caring personality amongst her peers and customers. It is with these special traits that I believe will bring Tressie continued success in everything she does.”"]'] User: ['Kelly Heath', 'Former Professional Athlete, NCAA Scholar-Athlete, and highly skilled 7+years Experienced Medical Device Sales Professional. Experience selling in Operating Room environment with both Orthopedics and Spine. A take-charge leader with a passion in delivering value to the customers I serve. Proficient in delivering and presenting to Value Analysis Committees and C-Suite Executives in small and large IDNs. Skilled in: analyzing customer data and trends; superior knowledge of products and competitors; utilizing full investment of resources including budget and financials, patient education materials and peer-to-peer programs.', 'Account Consultant at Avanos Medical, (formerly Halyard Health)', 'Avanos Medical', '[{"company":"Avanos Medical","company_id":"avanos-medical","industry":"Medical Devices","location":"Washington D.C. Metro Area","positions":[{"description":"Interventional Pain Management for chronic pain.","duration":"May 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"Avanos Medical","title":"Account Consultant"}],"url":"https://www.linkedin.com/company/avanos-medical"},{"company":"Smith & Nephew","company_id":"smith-&-nephew","location":"Mid-Atlantic Region","positions":[{"description":"","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"Smith & Nephew","title":"Account Manager, Leaf Patient Monitoring"}],"url":"https://www.linkedin.com/company/smith-&-nephew"},{"company":"Mitek Sports Medicine","company_id":"depuy-mitek","location":"Northern Virginia","positions":[{"description":"As a part of the Johnson & Johnson Family of Companies, we are dedicated to the principles described in the Johnson & Johnson Credo and apply them in everything we do as we continue to provide patients all around the globe with a lifetime of movement solutions.","duration":"Jun 2012 Nov 2016 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2016","start_date":"Jun 2012","subtitle":"Mitek Sports Medicine","title":"Senior Clinical Sales Consultant"}],"url":"https://www.linkedin.com/company/depuy-mitek"},{"company":"Medical Sales College","company_id":"medical-sales-college","location":"Englewood, Colorado","positions":[{"description":"-Anatomy and medical terminology for orthopedic medical device sales -OR protocol and live surgery observations -DPS -Surgeon and territory profiling -50+ hours of sales role plays -Diagnostic Imaging -Sawbones lab skills -Biologics","duration":"Mar 2012 May 2012 3 months","duration_short":"3 months","end_date":"May 2012","start_date":"Mar 2012","subtitle":"Medical Sales College","title":"Sports Medicine Program"}],"url":"https://www.linkedin.com/company/medical-sales-college"},{"company":"FIBA Europe","company_id":"fiba-europe","location":"Forssa, Finland","positions":[{"description":"➢ Earned 5 gold stars for player of the game. Also, lead the league in free throw percentage. ➢ Selected to represent the club as ‘Team Spokesperson’ for all Public and Marketing events. ➢ Represented not only the club but served as an athletic model for local fashion and sports retailers.","duration":"Aug 2011 Apr 2012 9 months","duration_short":"9 months","end_date":"Apr 2012","start_date":"Aug 2011","subtitle":"FIBA Europe","title":"Professional Basketball Player at Forssan Alku"}],"url":"https://www.linkedin.com/company/fiba-europe"},{"company":"Electronic Systems, Inc. Xerox Company","company_id":"electronic-systems","location":"Richmond, Va","positions":[{"description":"➢ Successfully executed intern sales prospecting, resulting in the highest scheduled appointments to call ratio. Awarded full-time sales employment by company management. ➢ Proven ability to successfully cold call prospects, deliver a value proposition, and close the appointment. ➢ Leadership and polished people skills elevated sales through enthusiasm, competitiveness, and effective communications within the sales internship team.","duration":"Jan 2011 Jul 2011 7 months","duration_short":"7 months","end_date":"Jul 2011","start_date":"Jan 2011","subtitle":"Electronic Systems, Inc. Xerox Company","title":"Sales Internship and Xerox Training"}],"url":"https://www.linkedin.com/company/electronic-systems"},{"company":"The College of William and Mary","company_id":null,"location":"Williamsburg, Va","positions":[{"description":"Competed for the College of William and Mary women\'s basketball team.Awarded athletic scholarship for four consecutive years. Balanced 45+ hours per week of training, practices, and games with demanding academic schedule.","duration":"Aug 2006 Mar 2010 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2010","start_date":"Aug 2006","subtitle":"The College of William and Mary","title":"NCAA Division I Student Athlete"}],"url":""}]', '["“Kelly is a very bright, high achieving professional with a track record of success. She consistently demonstrates enthusiasm, focus and follow through on tasks and goals. I expect that Kelly will regularly achieve success in her career and bring significant value to any organization.”","“Kelly is a dedicated professional who strives to do her very best. She is focused, persistent, diligent and has the follow through necessary to succeed in medical device sales.”"]']### Assistant: The agent's job is to cold call potential clients to schedule appointments, and today the user is reaching out to the agent because they need assistance in expanding their medical device sales in the operating room environment.
### Human: Agent: ['Steve Herrera', "1987-present --Nat'l keynote speaker and concert artist for Christian conferences, including Diocese of Casper, WY; Brownsville, TX; Okla. City, OK; Salt Lake City, UT; Phoenix, AZ; Las Cruces, NM; Lubbock, TX; Amarillo, TX; Gallup, NM; Pueblo, CO; Victoria, TX; Boise, ID; Corpus Christi, TX; Helena, MT; Archdiocese of Santa Fe, Albuquerque, NMMusic Director, Hosanna, Albuquerque, NM - Hosanna: intern'l Christian ministry producing audio drama versions of the Bible, available in 1000+ languages\uf06eCompose, arrange, perform, direct music soundtrack and final mix for audio dramatizations of Bible, children’s Bible stories and songs\uf06eAudition, select, coordinate additional composers, arrangers, actors, singers\uf06eDirect and perform voice-over characterizations\uf06eDevelop/present new product content \uf06eDigital editing/masteringMusic and Ministry Consultant/Trainer, \uf0a7Specializing in developing contemporary music ensembles for worship services; \uf0a7Spiritual retreats for youth - adult; \uf0a7Conference keynotes / workshops.Consultant/Youth Ministry Trainer\uf06eCreated strategic plan to recruit, train, gather resources and volunteers\uf06eMusic/ministerial training \uf06eResearched, analyzed, established volunteer youth-leadership-based ministryEvent Coordinator, “Splash 2000 – A Youth & Young Adult Spectacular” July 29, 2000, \uf06eVisionary, strategist, fund-raiser for all aspects of event (attendance 1500)\uf06eResearch/contract venue, performers, sound/lights, food vendors, security, et al.\uf06eDirected/performed with special music and ethnic groups.\uf06eProduced, directed promotional and commercial videos and radio spots; music and voice-overs.Specialties: 35+ years work experience in: supervisory and professional level management; event coordination; public/media relations; commercial recordings (producer, composer, voice-overs); ministry development/training for youth-adult; nat'l conference keynote speaker/performer; new product development and presentationDigital editing and mastering", 'Director of Worship at St. John XXIII Catholic Community', 'St. John XXIII Catholic Community', '[{"company":"St. John XXIII Catholic Community","company_id":null,"location":"Albuquerque, New Mexico","positions":[{"description":"All aspects of Liturgy including coordinating nearly 300 volunteers.Oversee training of Liturgical Ministers (Lectors, EMs, Altar Servers, Ushers, Environment, Greeters, Sacristans, AV Techs)Music Director: Director a/o accompany 5 choirs per weekend; variety of styles including traditional, contemporary, bilingual. Provide group a/o individual training and consulting in choral, cantor, instrumental, and arranging techniques. All aspects of Liturgy including coordinating nearly 300 volunteers.Oversee training of Liturgical Ministers (Lectors, EMs, Altar Servers, Ushers, Environment, Greeters, Sacristans, AV Techs)Music Director: Director a/o accompany 5 choirs per weekend; variety of styles including traditional, contemporary, bilingual. Provide group a/o individual training and consulting in choral, cantor, instrumental, and arranging techniques.","duration":"Sep 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Sep 2014","subtitle":"St. John XXIII Catholic Community","title":"Director of Worship"}],"url":""},{"company":"Steve Herrera","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1987 - Present 34 years 11 months","duration_short":"34 years 11 months","end_date":"Present","start_date":"Jan 1987","subtitle":"Steve Herrera","title":"National Keynote Speaker & Concert Artist"}],"url":""},{"company":"National Academy of Recording Arts & Sciences (the Grammys)","company_id":"recordingacademy","location":"","positions":[{"description":"","duration":"Jan 1998 Jul 2018 20 years 7 months","duration_short":"20 years 7 months","end_date":"Jul 2018","start_date":"Jan 1998","subtitle":"National Academy of Recording Arts & Sciences (the Grammys)","title":"Voting Member"}],"url":"https://www.linkedin.com/company/recordingacademy"},{"company":"Aquinas Newman Center UNM","company_id":null,"location":"United States","positions":[{"description":"All aspects of Liturgy including coordinating nearly 300 volunteers.Oversee training of Liturgical Ministers (Lectors, EMs, Altar Servers, Ushers, Environment, Greeters, Sacristans, AV Techs)Music Director: Director a/o accompany 5 choirs per weekend; variety of styles including traditional, contemporary, bilingual. Provide group a/o individual training and consulting in choral, cantor, instrumental, and arranging techniques. All aspects of Liturgy including coordinating nearly 300 volunteers.Oversee training of Liturgical Ministers (Lectors, EMs, Altar Servers, Ushers, Environment, Greeters, Sacristans, AV Techs)Music Director: Director a/o accompany 5 choirs per weekend; variety of styles including traditional, contemporary, bilingual. Provide group a/o individual training and consulting in choral, cantor, instrumental, and arranging techniques.","duration":"Sep 2007 Aug 2014 7 years","duration_short":"7 years","end_date":"Aug 2014","start_date":"Sep 2007","subtitle":"Aquinas Newman Center UNM","title":"Director of Liturgy & Worship"}],"url":""},{"company":"Faith Comes By Hearing","company_id":"faith-comes-by-hearing","location":"","positions":[{"description":"","duration":"Jun 1987 Dec 1999 12 years 7 months","duration_short":"12 years 7 months","end_date":"Dec 1999","start_date":"Jun 1987","subtitle":"Faith Comes By Hearing","title":"Music Director/Composer"}],"url":"https://www.linkedin.com/company/faith-comes-by-hearing"}]', '["Rev. William E Sanchez, M. Div. “Steve is a consummate entertainer of the Soul; he is in constant communication with the Spirit and projects what cannot be seen or heard into Music and Words. He is like the stream of water that flowed underneath the Temple.”","Rosie Shawver, MDiv “Steve & I were co-workers at the Aquians Newman Center. He is a very intelligent, personable, and energetic worker. He places the needs of the clients first. Steve inspires people to worship in a way that I have never experienced. Whatever company Steve works for they will be very lucky to have him.”"]'] User: ['Alyssa Tufts', 'I am a communications professional and created AStylishStoryteller.com, where I write about women entrepreneurs and women-owned businesses nationwide.', 'Public Relations Director at Arizona Commerce Authority', 'Arizona Commerce Authority', '[{"company":"Arizona Commerce Authority","company_id":"arizona-commerce-authority","industry":"Government Administration","location":"Phoenix, Arizona, United States","positions":[{"description":"","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Arizona Commerce Authority","title":"Public Relations Director"}],"url":"https://www.linkedin.com/company/arizona-commerce-authority"},{"company":"AStylishStoryteller.com","company_id":null,"location":"","positions":[{"description":"An editorial website I created that features stories about women entrepreneurs and women-owned businesses.-Research story leads and reach out to sources to coordinate interviews; conduct interviews.-Create and manage the editorial direction and social media strategy of the website and brand.-Post stories and photos on the website using Squarespace.-Create social media text and post to Instagram; create designed content for social media. An editorial website I created that features stories about women entrepreneurs and women-owned businesses.-Research story leads and reach out to sources to coordinate interviews; conduct interviews.-Create and manage the editorial direction and social media strategy of the website and brand.-Post stories and photos on the website using Squarespace.-Create social media text and post to Instagram; create designed content for social media.","duration":"Feb 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Feb 2019","subtitle":"AStylishStoryteller.com","title":"Founder and Writer"}],"url":""},{"company":"AZ BIG Media","company_id":"az-big-media","location":"Phoenix, Arizona Area","positions":[{"description":"-Wrote stories and content for AZ Business magazine, Experience Arizona magazine, AZRE magazine and online at AZBigMedia.com.-Managed production of Experience Arizona magazine through content creation and editing processes.-Managed internship program by interviewing and selecting interns; assign and edit stories.-Proofed magazines prior to printing.-Attended company hosted events and assist in social media coverage and posting. -Wrote stories and content for AZ Business magazine, Experience Arizona magazine, AZRE magazine and online at AZBigMedia.com.-Managed production of Experience Arizona magazine through content creation and editing processes.-Managed internship program by interviewing and selecting interns; assign and edit stories.-Proofed magazines prior to printing.-Attended company hosted events and assist in social media coverage and posting.","duration":"Sep 2018 Apr 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2021","start_date":"Sep 2018","subtitle":"AZ BIG Media","title":"Associate Editor"}],"url":"https://www.linkedin.com/company/az-big-media"},{"company":"Nextiva","company_id":"nextiva","location":"Scottsdale, Arizona","positions":[{"description":"","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"Nextiva","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/nextiva"},{"company":"MyNewsMesa.com","company_id":null,"location":"Mesa, AZ","positions":[{"description":"","duration":"Oct 2016 Feb 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2018","start_date":"Oct 2016","subtitle":"MyNewsMesa.com","title":"Entertainment and Community Reporter"}],"url":""},{"company":"East Valley Tribune, Get Out and Ahwatukee Foothills News","company_id":"times-media-group","location":"Tempe, AZ","positions":[{"description":"-Wrote articles and briefs for Get Out about arts, music, fashion, theater and performance.-Wrote community and business articles and briefs for East Valley Tribune.-Contributed and wrote articles for publications within Times Media Group including: Ahwatukee Foothills News, The Entertainer! Magazine, College Times and SanTan Sun News.-Mentored four A&E and News Interns by answering reporting questions, demonstrating how to file stories accordingly and how to post articles to the website.","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"East Valley Tribune, Get Out and Ahwatukee Foothills News","title":"Reporter"}],"url":"https://www.linkedin.com/company/times-media-group"}]', '["Madison Scheuer “I have known Alyssa for over five years now and through our time together in Fashion Journalism Club at Arizona State University, I have seen her passion and love for storytelling shine through in her work. She gives her all to every story she produces and is a not only a stellar writer, but also an excellent leader who would make a great addition to any team. ”","Libby Allnatt “I got to know Alyssa through the Fashion Journalist Club at ASU and was immediately impressed with her passion and work ethic. She is not only a talented writer and content creator who can report on a variety of topics, but a great leader with impressive organizational skills. She also has stellar social media, and she champions the work of her peers. Alyssa is a wonderful addition to everything she is involved in. ”"]']### Assistant: The agent's job is to coordinate interviews and manage the editorial direction of an editorial website, and today, the agent is reaching out to the user because they would like to feature her as a woman entrepreneur on the website.
### Human: Agent: ['Tiff Joy', 'I have deeply planted roots in education reform. Thanks to my lifetime of experience in social justice spaces I am highly informed and engaged on issues affecting low income communities of color, especially members of the queer/trans community and young people. I most passionately have built my career working with youth and community to end the schools to prison pipeline. Now, I have been able to use those experiences and my skills to coach teachers and administrators in implementing new approaches and practices inside schools. My greatest strengths live in my facilitation and collaboration work. I am excellent at leading outcome-oriented conversations, managing interpersonal relationships and building strong and lasting networks. I have a natural knack for meeting coordination, a passion for curriculum development and am extremely dedicated to any space in which I work.', 'Conferences & Convenings Associate at Race Forward', 'Race Forward', '[{"company":"Race Forward","company_id":"race-forward","industry":"Non-profit Organizations","location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Race Forward","title":"Conferences and Convenings Associate"}],"url":"https://www.linkedin.com/company/race-forward"},{"company":"Critical Exposure","company_id":"critical-exposure","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jul 2019 Feb 2020 8 months","duration_short":"8 months","end_date":"Feb 2020","start_date":"Jul 2019","subtitle":"Critical Exposure","title":"Program Manager"}],"url":"https://www.linkedin.com/company/critical-exposure"},{"company":"East Harlem Tutorial Program","company_id":"east-harlem-tutorial-program","location":"New York, NY","positions":[{"description":"In this freelance position I support school administrators in developing their strategy for restorative justice implementation at the East Harlem Scholars Academy Middle School. This includes classroom observations/ feedback, offer one on one coaching to a group of 6-8 school educators, create “family facing” restorative practice materials and facilitate “in house” professional development workshops. In this freelance position I support school administrators in developing their strategy for restorative justice implementation at the East Harlem Scholars Academy Middle School. This includes classroom observations/ feedback, offer one on one coaching to a group of 6-8 school educators, create “family facing” restorative practice materials and facilitate “in house” professional development workshops.","duration":"Aug 2018 Jan 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2020","start_date":"Aug 2018","subtitle":"East Harlem Tutorial Program","title":"Restorative Justice Coach"}],"url":"https://www.linkedin.com/company/east-harlem-tutorial-program"},{"company":"The Leadership Program","company_id":"the-leadership-program","location":"Greater New York City Area","positions":[{"description":"For the past two years I have worked with The Leadership Program to facilitate workshops and programming in schools throughout the Bronx. My biggest role has been Restorative Justice Coordination at two Bronx middle schools, Leaders of Tomorrow and Academy of Public Relations. In addition to staff coaching and development, I support administrators in developing “Principal Action Plans” which outline 3-5 restorative justice implementation plans for each school. For the past two years I have worked with The Leadership Program to facilitate workshops and programming in schools throughout the Bronx. My biggest role has been Restorative Justice Coordination at two Bronx middle schools, Leaders of Tomorrow and Academy of Public Relations. In addition to staff coaching and development, I support administrators in developing “Principal Action Plans” which outline 3-5 restorative justice implementation plans for each school.","duration":"Nov 2017 May 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2019","start_date":"Nov 2017","subtitle":"The Leadership Program","title":"Restorative Justice Coordinator & Leadership Trainer"}],"url":"https://www.linkedin.com/company/the-leadership-program"},{"company":"Friends of Island Academy","company_id":"youth-justice-network","location":"Rikers Island, NY","positions":[{"description":"As a Youth Advocate on Riker’s Island my role was to outreach to and recruit incarcerated young men ages 18-21 into our re-entry network. This included working directly inside housing units to build strong mentoring relationships based on trust and transparency. Responsible for a caseload of 60-80 incarcerated and recently released young people my primary goal was to facilitate healthy transitions back into the community and offer continued in person support after release. As a Youth Advocate on Riker’s Island my role was to outreach to and recruit incarcerated young men ages 18-21 into our re-entry network. This included working directly inside housing units to build strong mentoring relationships based on trust and transparency. Responsible for a caseload of 60-80 incarcerated and recently released young people my primary goal was to facilitate healthy transitions back into the community and offer continued in person support after release.","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"Friends of Island Academy","title":"Youth Advocate"}],"url":"https://www.linkedin.com/company/youth-justice-network"},{"company":"STREETWISE AND SAFE INC","company_id":"streetwise-and-safe-inc","location":"New York, NY","positions":[{"description":"Responsible for all programming and youth development work including oversight of paid “Know Your Rights” Training for Trainers program tailored for Queer/Trans Youth of Color (14-24) who have had experienced homelessness, trading sex and discriminatory policing. Coordinated workshops facilitated by young people which were held in organizations and shelters throughout the five boroughs as well as at national conferences such as Creating Change and the Allied Media Conference. Responsible for all programming and youth development work including oversight of paid “Know Your Rights” Training for Trainers program tailored for Queer/Trans Youth of Color (14-24) who have had experienced homelessness, trading sex and discriminatory policing. Coordinated workshops facilitated by young people which were held in organizations and shelters throughout the five boroughs as well as at national conferences such as Creating Change and the Allied Media Conference.","duration":"Nov 2014 May 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2016","start_date":"Nov 2014","subtitle":"STREETWISE AND SAFE INC","title":"Program Director"}],"url":"https://www.linkedin.com/company/streetwise-and-safe-inc"},{"company":"Youth Ministries for Peace and Justice","company_id":"youth-ministries-for-peace-and-justice","location":"Bronx, NY","positions":[{"description":"Coordinated team of directors and lead youth organizers each responsible for one of three organizing campaign areas; Environmental Justice, Anti-Discriminatory Policing and Education Reform. This role included supervising a team of 3 adult full-time staff, 3 paid college-age interns and 10-12 part time youth staff as well as the creation, oversight and execution of our “Community Organizing Leadership Academy.” Represented organization in city wide and national coalition spaces including; Dignity in Schools National & NY (Steering Committee Member) and the Alliance for Educational Justice","duration":"Oct 2011 Nov 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2014","start_date":"Oct 2011","subtitle":"Youth Ministries for Peace and Justice","title":"Community Organizing Coordinator"}],"url":"https://www.linkedin.com/company/youth-ministries-for-peace-and-justice"},{"company":"NORTHWEST BRONX COMMUNITY AND CLERGY COALITION/ Sistas & Brothas United","company_id":null,"location":"Bronx, NY","positions":[{"description":"Lead youth organizer, for local education reform campaign efforts. Primary duties included leading school outreach efforts for mass mobilization. Acted as one member of a team of mentors to over fifty youth leaders of color, ages 14-20. Represented organization at Urban Youth Collaborative and Dignity in School’s NY coalition meetings and played active role in city wide restorative justice policy work via facilitating monthly coalition meetings with the NYC Department of Education as well as meetings with city council members and other elected officials.","duration":"Oct 2010 Oct 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2011","start_date":"Oct 2010","subtitle":"NORTHWEST BRONX COMMUNITY AND CLERGY COALITION/ Sistas & Brothas United","title":"SBU Youth Organizer"}],"url":""},{"company":"Sistas On The Rise","company_id":"sistas-on-the-rise","location":"Bronx, NY","positions":[{"description":"Coordinated and executed youth leadership and community organizing institute targeted toward young mother of color in the South Bronx. My work included the creation of a three-tiered leadership development program that used our personal herstories and ancestry to inspire community activism. Part of this work included community education on reproductive rights and wellness. Coordinated and executed youth leadership and community organizing institute targeted toward young mother of color in the South Bronx. My work included the creation of a three-tiered leadership development program that used our personal herstories and ancestry to inspire community activism. Part of this work included community education on reproductive rights and wellness.","duration":"May 2007 Nov 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2009","start_date":"May 2007","subtitle":"Sistas On The Rise","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/sistas-on-the-rise"}]', '["Andre Christopher Rivera “Tiffany is very detailed on how she organizes her youth in different situations and is very dedicated to youth development and organizing around policing in the community.”","Jaime Koppel “Tiffany is a gifted facilitator. She is truly skilled at helping people consider the big picture without neglecting important details. She has fantastic public speaking and presentation skills but is completely willing to step back so that the young people she works with can step up.”"]'] User: ['Christine Armstrong, M.Ed', "As an educator, art activist, mentor, and Black woman, I am committed to centering access, equity, and inclusivity. Through this work, I have been recognized as a subject matter expert and thought leader for my commitment to the community and steering its efforts toward self-empowerment and social equity. Through my scholar activism and community organizing, I am committed to making education more equitable, specifically by elevating the voices and narratives of Black women. Let's stay on the forefront of social change and continue this conversation; email me at ms.christinearmstrong@gmail.com.", 'Educator \| Mentor \| Art and Scholar Activist \| Anti-Racist \| Traveler', 'FamilyAid', '[{"company":"FamilyAid","company_id":"familyaid-boston","industry":"Non-profit Organizations","location":"Greater Boston","positions":[{"description":"","duration":"Nov 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Nov 2021","subtitle":"FamilyAid","title":"Career and Education Navigator Manager"}],"url":"https://www.linkedin.com/company/familyaid-boston"},{"company":"Lesley University","company_id":"lesley-university","location":"Greater Boston","positions":[{"description":"• Preparing curriculum and providing instruction for (1) Arts-Based Inquiry: Seminar and Thesis Project and (2) Equity Access and Inclusion through Arts-Based Inquiry. • Exploring the emerging field of arts administration and community arts including the intersection of artistry, culture, social impact, and innovation• Mentoring students through the exploration and their professional development as change agents • Preparing curriculum and providing instruction for (1) Arts-Based Inquiry: Seminar and Thesis Project and (2) Equity Access and Inclusion through Arts-Based Inquiry. • Exploring the emerging field of arts administration and community arts including the intersection of artistry, culture, social impact, and innovation• Mentoring students through the exploration and their professional development as change agents","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Lesley University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/lesley-university"},{"company":"Boston University","company_id":"boston-university","location":"Greater Boston","positions":[{"description":"• Cultivating an artistic and creative environment within the innovation space; Served on 2021 IDEA Conference Artist-in-Residence selection committee encouraging projects at the intersection of innovation, creativity, and capacity; Building strategic partnerships with BU Arts Initiative and BU Arts Administration program, and MIT’s $15K Creative Arts Competition to increase pipelines and foster a sense of community• Benchmarking diversity, equity, and inclusion (DEI) initiatives at other university-based innovation centers to develop a series of best practices • Leading, organizing, and facilitating the New Venture Competition, Innovate@BU’s largest annual competition, within the first 90 days in the role. Successfully managed the operations, evaluation & judging processes, team selection, communication, marketing, and the respective systems resulting in 900+ attendees over 5 events, with prizes totaling $97,000 • Analyzing data from 2020-2021 Annual BUild Lab User Feedback Survey to inform strategic direction. Recorded a 59 Net Promoter Score (NPS), with an industry-standard of 50 being deemed “excellent.” • Charted results across 17 separate measures spanning 160 unique respondents. • Providing coaching to students developing new ideas, with a specific focus on early-stage ventures that are centered on the arts and social impact","duration":"Jan 2021 Nov 2021 11 months","duration_short":"11 months","end_date":"Nov 2021","start_date":"Jan 2021","subtitle":"Boston University","title":"Program Manager, Innovate@BU"}],"url":"https://www.linkedin.com/company/boston-university"},{"company":"Transformative Culture Project","company_id":"press-pass-tv","location":"Greater Boston Area","positions":[{"description":"• Saved organization $35,000 through fiscally responsible practices, space management, strategic partnerships, health insurance premiums, and other redundant expenses• Ensured effective systems and processes are in place; building a variety of tools to track progress and ensure programmatic growth.• Forged strategic partnerships with higher education institutions including Northeastern University and Lesley University. In tandem with Lesley University, I partnered with the internship office which allowed us to increase staff capacity by 50% each semester and 175% across three semesters. • Coordinated all the logistics (administration, communication, cultivation, documentation, purchasing, and scheduling) of the entrepreneurship program, Innovators in Residence. Within 6 months increased fiscal sponsorship caseload by 28%, created a program manual and subsequent vetting process. Within one year successfully transferred 3 initiatives into their own 501c3 organizations. Crafted MOUs, space management agreement, vetting processes and program guide","duration":"Jan 2019 Jan 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2021","start_date":"Jan 2019","subtitle":"Transformative Culture Project","title":"Managing Director"}],"url":"https://www.linkedin.com/company/press-pass-tv"},{"company":"JVS Boston","company_id":"jvs-boston","location":"Greater Boston Area","positions":[{"description":"Provided services to diverse populations through collaboration and community engagement. Coached individuals and groups, to make informed career decisions and explore occupational training programs. • Coordinated youth referrals and strategic partnerships with 25+ nonprofit organizations, entrepreneurs and training vendors.• Designed, evaluated and executed 65+ strategic initiatives and process improvements to eliminate confusion and increase customers served; utilized by the regional board, a collaborating organization and 40+ colleagues in a federally mandated program. • Sustained 97% workshop satisfaction and engagement rate, by utilizing key audience development and strategic concepts• Guided 4800+ individuals throughout the job search process, through individual assistance, workshops, and best practices in workforce development (updated December 2018)• Facilitated 270+ high quality, job readiness workshops on 19 unique topics, that incorporate industry best practices for clients, colleagues, staff, and regional partners at the Office of Workforce Development (updated December 2018)• Supplemented staffing and hiring needs through collaboration with HR, the recruitment of new staff members, presentations at various career fairs, and the development of new interview techniques.","duration":"Mar 2016 Dec 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2018","start_date":"Mar 2016","subtitle":"JVS Boston","title":"Career Navigator \| Career Coach \| Strategist \| WIOA Training Specialist"}],"url":"https://www.linkedin.com/company/jvs-boston"},{"company":"Maverick Landing Community Services (MLCS)","company_id":"mlcs","location":"Greater Boston Area","positions":[{"description":"Directed and managed all aspects of the Maverick Landing Youth Program including program planning, administration, public relations, social media, community outreach, career exploration, hiring and supervising staff personnel. Operating under the supervision of the Executive Director. • Created and implemented new systems for strategic and sustainable organizational growth. • Increased staffing and participation of youth employment program to 27 youth, summer job placements to 15 teenagers, CNA program enrollment to 39 young adults, and job placement for 73 individuals.• Sought out, secured, and managed 30+ strategic partnerships offering services, in-kind donations, and an opportunity to bridge social and cultural divides for our young people.• Led the successful execution of multiple complex and concurrent CNA programs through workforce development and WIOA mandated case management, strategic partnerships, detailed documentation & intensive follow up.• Coordinated job readiness and employment opportunities while hosting 25+ resume workshops.","duration":"Sep 2014 Nov 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2015","start_date":"Sep 2014","subtitle":"Maverick Landing Community Services (MLCS)","title":"Youth Program Coordinator \| CNA Training Specialist"}],"url":"https://www.linkedin.com/company/mlcs"},{"company":"Catholic Charities of the Archdiocese of Boston","company_id":"charitiesboston","location":"Greater Boston Area","positions":[{"description":"Managed consecutive middle school classrooms during academic and recreational time through classroom management, case management, supervision, conflict resolution, cultural sensitivity, and workshop facilitation. • Created an exhaustive template for the weekly report [which all youth workers utilized] to monitor activities in the teen center; as a result our tracking capabilities improved and we could easily assess impediments and progress, alike. • Propelled the incentive program to new heights, which significantly increased financial literacy and awareness.• Trained and supervised 5+ junior staff, volunteers, and other constituencies.","duration":"Feb 2012 Sep 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2013","start_date":"Feb 2012","subtitle":"Catholic Charities of the Archdiocese of Boston","title":"Youth Worker"}],"url":"https://www.linkedin.com/company/charitiesboston"}]', '["Catherine Beaudoin “Christine Armstrong doesn\'t just work as a DEI expert in the field of community arts and education, it is her entire lifestyle. Christine is vigilant in her search for equitable spaces and practices. Her creativity and moral compass are an asset to any organization she works for. After meeting and working with Christine, I have become a better person and professional. If you are looking for a candidate who asks the tough questions and gets the work done, l cannot think of a better candidate than Christine Armstrong.”","LinkedIn User “The two characteristics that come to mind when I think of Christine are “committed” and “tenacious”. She is someone who is fiercely dedicated to her work and to the constituencies she serves; she will work as hard as humanely possible to achieve success for her clients and the programs she is engaged in. She also has the strongest work ethic of anyone I know, as well as an attention to detail that is dizzying in its thoroughness and relevancy to the task at hand. At JVS/MassHire was always my “go-to” when I had any questions no matter how trivial or complex; she provided answers immediately, without reservation, and in the spirit of genuine generosity and kindness. Christine is someone a) I would recommend to anyone who wanted to partner with someone who is brilliant on execution and project management, always focusing on the tasks at hand in a self-effacing, servant-leader manner and b) I would work with again in a heartbeat. She has been an unacknowledged mentor and example to me in her kindness and passion and willingness to help and fend for and defend the communities and populations to which she is deeply committed; she is one of the sharpest people I know and any organization would be lucky to have her lead them forward.”"]']### Assistant: The agent's job is to coach teachers and administrators in implementing new approaches and practices inside schools, and today the user is reaching out to the agent because they need guidance on centering access, equity, and inclusivity in education, specifically by elevating the voices and narratives of Black women.
### Human: Agent: ['Crystal Yarlott', 'As a Program Director and Founder of Northern Michigan Wedding Officiants, I designed a wedding officiant program and officiant training program from the ground-up including customized ceremonies, creative planning sessions, and a partnership with a local animal rescue organization. I’ve conducted and led over 550 wedding ceremonies to date and have been recognized as a dynamic public speaker. I also manage the main website, social media platforms with multiple pages and groups, email distribution lists, online marketing content, and a professional wedding/marriage blog. My wedding officiant services and programs have earned Nationwide recognition as featured on The Knot and Wedding Wire ‘Best of Weddings’. Community involvement is also an important value of mine and I spend my free time volunteering at a local animal sanctuary. I enjoy building relationships and utilize these interpersonal abilities to propel programs forward and ensure optimal quality. I also value productive collaboration and strive to facilitate collaborative environments that foster creative brainstorming and idea creation.', 'Wedding Officiant \| Program Coordinator \| Entrepreneurial-Spirited Leader', 'Northern Michigan Wedding Officiants', '[{"company":"Northern Michigan Wedding Officiants","company_id":null,"location":"Grand Traverse, Emmet, Benzie, Charlevoix, Leelanau and Antrim Counties","positions":[{"description":"As the Founder and Program Director, I oversee the design, coordination, and execution of customized wedding packages and programs in Northern Michigan. I successfully built a wedding officiant program from the ground-up including unique and customized ceremonies, creative planning sessions, and a partnership with an animal rescue organization. I\'ve conducted and led over 550 wedding ceremonies to date and have earned Nationwide-wide recognition including being featured on The Knot and Wedding Wire ‘Best of Weddings’. Customized ceremonies include: Little Weddings Everywhere, Vow Renewal and Recommitments, and Naming Ceremonies. YOUR LOVE MAKES THE WORLD A BETTER PLACEA couple\'s love makes the world a better place in many ways. When YOU work with me, the world improves not only because there\'s more love being shared, but also through the donation made to an animal rescue organization in honor of your marriage!","duration":"Apr 2005 - Present 16 years 9 months","duration_short":"16 years 9 months","end_date":"Present","start_date":"Apr 2005","subtitle":"Northern Michigan Wedding Officiants","title":"Program Director, Chief Wedding Officiant"}],"url":""},{"company":"I DO, Wedding Officiant Prep Program","company_id":null,"location":"Traverse City","positions":[{"description":"In 2018 I launched an Officiant Training program designed to train students in diverse, non-traditional wedding officiation including interfaith ceremonies, same-sex ceremonies, and non-religious ceremonies. Often new and aspiring officiants are stressed and overwhelmed by the responsibilities of creating and conducting a meaningful ceremony. They want to know how to find clients when their friends and relative referrals have dried up.I DO, Wedding Officiant Prep Program provides relevant ceremony materials and guides them through the mind sets that stifle their creativity and question their authority to officiate. I DO helps them gain knowledge and resources that lay the firm foundation for a successful wedding officiant business.","duration":"Sep 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Sep 2017","subtitle":"I DO, Wedding Officiant Prep Program","title":"Creative Director"}],"url":""},{"company":"John Hopkins University SAIS Online","company_id":"johns-hopkins-university-sais-online","location":"online","positions":[{"description":"Completed online course teaching basics of SARS, calculating incubation and quarantine recommendations, empathy and detail tracking. Completed online course teaching basics of SARS, calculating incubation and quarantine recommendations, empathy and detail tracking.","duration":"Feb 2021 2021 less than a year","duration_short":"less than a year","end_date":"2021","start_date":"Feb 2021","subtitle":"John Hopkins University SAIS Online","title":"Contact Tracer"}],"url":"https://www.linkedin.com/company/johns-hopkins-university-sais-online"},{"company":"Unity of Traverse City","company_id":null,"location":"Traverse City, MI","positions":[{"description":"As a Senior Minister, I led the administration of service operations and delegated direction regarding programs and activities to staff and volunteer personnel. I facilitated the engagement of diverse populations through spiritual classes and enrichment programs. I worked closely with the Board of Directors, provided clear direction and guidance to staff, developed/revised job descriptions and personnel policies. I ensured that the membership stayed informed of activities, opportunities, and direction via newsletters, bulletin, and announcements. Volunteer leadership was also part of my role and I led volunteer on-boarding and training during program orientation for new members as well as Volunteer Recognition events annually with up to 60 volunteers each event.","duration":"Jan 2005 Nov 2011 6 years 11 months","duration_short":"6 years 11 months","end_date":"Nov 2011","start_date":"Jan 2005","subtitle":"Unity of Traverse City","title":"Minister"}],"url":""},{"company":"Unity Life Church, Atlanta, GA","company_id":null,"location":"","positions":[{"description":"As a Minister, I prepared and delivered Sunday talks, worked with volunteers of all ages to provide services to the community, and taught regular classes. As a Minister, I prepared and delivered Sunday talks, worked with volunteers of all ages to provide services to the community, and taught regular classes.","duration":"Aug 1989 Oct 1990 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 1990","start_date":"Aug 1989","subtitle":"Unity Life Church, Atlanta, GA","title":"Minister"}],"url":""}]', '["Suzette Wilson “Crystal officiated at our wedding @ Unity of Marietta, GA. It was a beautiful ceremony & Crystal was very helpful from conception through the actual event. She is creative & has great ideas. She is easy to work with & quite upbeat. She has a lot of material to work with (we had no idea how to write our own vows). Crystal maintains a positive mind frame.”","Sharon Tatom Garcia, APR “Reverend Yarlott served as the officiant of our wedding in Traverse City in 2004. I was so excited to work with a Unity Minister. She served us very well, got to know us before the big day, and worked closely with us in organizing the ceremony. The ceremony was lovely and she surprised us with a beautiful hymn which she sang at the end of the ceremony. Each year she sends us warm regards on our anniversary which always makes me smile and makes me feel special. I highly recommend Rev. Yarlott in the marrying business!”","Ken Schweigert “When my wife and I got engaged, we knew we didn\'t want your traditional type of wedding. We both had hoped to include Asian influences in our wedding and after talking with Crystal she was able to really put a wonderful ceremony together for us. She was able to help us involve many family members and friends in to the ceremony and made it so everyone felt like they were part of the ceremony. Some highlights were: a sand ceremony where everyone poured colored sand in to a vase while wishing us a long and happy marriage; a sake toast at the end where we were toasted by everyone with Japanese wine; and my favorite, a personal song sung by Crystal to us at the end. It was a beautiful ceremony and perfectly executed by Crystal.”","Courtney Abela “Crystal was a wonderful minister for our Aug 2011 wedding. She was personable and allowed us to customize our vows. She was truly great to work with!”","Erin Srebinski “Crystal was a breeze to work with. A great asset to a bride planning her crazy wedding. She was extremely accommodating and even skyped with us since we were all the way in Boston. Her officiating was absolutely perfect and she made my husband and I feel unique and frankly like we were her friend. She also did a non denominational ceremony for us and catered to our every need. Recommend a million times.”","Torre Boone “Crystal is a creative, knowledgeable, and professional minister. She assisted us in creating a wedding ceremony that we will remember the rest of our lives.”","Bruce Dungy “My wife and I were blessed to have found Reverend Yarlott when we were planning our wedding. Her personality and the way she conducted the ceremony made for a truly special day that we will both always remember.”"]'] User: ['Jan P.', 'Accountable, Honest, Hardworking, Openminded, Passionate and a Team Player', 'Jan of all Trades', 'Jan of all Trades', '[{"company":"Jan of all Trades","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services Personal Assistant, Home Chef, Personal & Office Organization, Accounting Consultant, Client Services, Child Services","duration":"Mar 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Mar 2010","subtitle":"Jan of all Trades","title":"Owner"}],"url":""},{"company":"Molly\'s Boutique","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant. Retail Sales, Accounting, Fashion, Customer Service, Banking, Administrative Assitant.","duration":"Dec 2009 May 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2011","start_date":"Dec 2009","subtitle":"Molly\'s Boutique","title":"Assistant Retail Manager/Accounting Services"}],"url":""},{"company":"Us in Recovery","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing, House Manager, Addiction Recovery, Client Services, Accounting Consultant, Administrative Assitant, Marketing,","duration":"Feb 2009 Nov 2009 10 months","duration_short":"10 months","end_date":"Nov 2009","start_date":"Feb 2009","subtitle":"Us in Recovery","title":"Leasing Manager"}],"url":""},{"company":"Silverstone","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service Job Cost Accounting, Accountants Payable, Loan Disbursements, Loan Draws, Bank Reconciliations, Vendor Reconciliations, Job Cost, Check Runs, Lien Release and Customer Service","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"Silverstone","title":"Construction Accountant"}],"url":""},{"company":"ConAm Management Corporation","company_id":"conam-management-corporation","location":"Greater San Diego Area","positions":[{"description":"Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service Loan Disbursement, Loan Draws, Accountants Payable, Job Cost, Budgets, Bank Reconciliations, Lien Releases, Sub Contract Reconciliations, Certificate of Insurance Leasing, Accounting, Property Management, Customer Service","duration":"Jan 1988 Jul 1995 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jul 1995","start_date":"Jan 1988","subtitle":"ConAm Management Corporation","title":"Loan Disbursement Manager/Leasing Administrator"}],"url":"https://www.linkedin.com/company/conam-management-corporation"}]', '["Alyssa Figlio “I met Jan almost six years ago at Us in Recovery and she has remained a close contact and friend ever since. Jan uplifted my spirits in a crucial time of my life. She not only did this for me but for many others. She is brilliant in many things, especially organizing and volunteering her time as a dependable support system. Jan is trustworthy and skillful as a manager always guiding a person to seek solution based actions. To sum it up, Jan contributes to making a difference in a person\'s life and I am grateful to have met her.”","Mic Fahey “very creative and always a professional. Great on short notice in getting job done in a timely and efficient manner.”"]']### Assistant: The agent's job is to coordinate and conduct customized wedding ceremonies, and today they are reaching out to the user because they need assistance with personal and office organization services for an upcoming wedding event.
### Human: Agent: ['Danicka D Zamora', 'Experienced Licensed Vocational Nurse with a demonstrated history of working in many setting in the health care industry. Skilled in Pain Management, Palliative Care, Wound Care, Project/ Healthcare Management, Marketing and Business Development.', 'Hospice Clinical Liaison with Bristol Hospice', 'Bristol Hospice', '[{"company":"Bristol Hospice","company_id":"bristol-hospice","industry":"Hospitals and Health Care","location":"San Diego, California, United States","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Bristol Hospice","title":"Hospice Clinical Liaison"}],"url":"https://www.linkedin.com/company/bristol-hospice"},{"company":"Synergy Wound Technology","company_id":"synergywoundtechnology","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Synergy Wound Technology","title":"Wound Care Management Consultant"}],"url":"https://www.linkedin.com/company/synergywoundtechnology"},{"company":"Personal Care Nurse","company_id":null,"location":"El Cajon","positions":[{"description":"Provide full care for client. Including everything from personal care, diet monitoring, wound care, medication administration, and assist with daily living.","duration":"Feb 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Personal Care Nurse","title":"Licensed Vocational Nurse"}],"url":""},{"company":"Omni Wound Physicians","company_id":"omniwoundphysicians","location":"Southern California","positions":[{"description":"LVN/ Wound Care Market Specialist covering San Diego County and surrounding San Diego area. Provide clinical education for healthcare professionals in all settings. Lead in digital marketing for the marketing department, while also providing field marketing. Conducted 35 new accounts in 10 months, in a newly developed territory, which previously had zero accounts. Contribution in program development in our education program. Engagement on corporate accounts for partnership and insurance contracting.Accomplish continuing education with certificates of completion on The Coronavirius Disease Pandemic, Treating Pressure Ulcers & Chronic Wounds, Palliative Care & Pain Management, Venous Disease & Ulcers, and Pressure Ulcers & Skin Care.","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"Omni Wound Physicians","title":"Clinical Wound Care Specialist Marketing Associate"}],"url":"https://www.linkedin.com/company/omniwoundphysicians"},{"company":"Inland Detox","company_id":"inland-detox","location":"Temecula","positions":[{"description":"LVN/ Health Care Practitioner in Temecula. Medication administration and monitoring for clients going through drug and alcohol withdrawal. Provided assistance with daily living. Implementing Case Management per client. Provided group and one on one therapy. Performed new hire training for direct care support staff, mental health technicians and skilled nurses.","duration":"Feb 2018 May 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2019","start_date":"Feb 2018","subtitle":"Inland Detox","title":"Health Care Practitioner"}],"url":"https://www.linkedin.com/company/inland-detox"},{"company":"Interim HealthCare Inc.","company_id":"interim-healthcare","location":"San Diego, California","positions":[{"description":"Program Manager/ Volunteer Coordinator/ LVN in San Diego.Managed 20+ employees. Responsible for recruiting, hiring, training, retaining and supervising volunteers. Achieved a cost savings in 2014 of $23,000 and $55,000, in 2015 starting from zero. Lead project development of the Volunteer Program and policy developing within the Volunteer Department. Community/ clinical education on Hospice and the Volunteer Program. Provided hands-on education and mentoring on volunteer hospice care. Provide LVN hospice care as a field nurse as needed, and marketing/ sales.","duration":"Oct 2013 Feb 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2016","start_date":"Oct 2013","subtitle":"Interim HealthCare Inc.","title":"Volunteer Coordinator/ Hospice Program Manager"}],"url":"https://www.linkedin.com/company/interim-healthcare"},{"company":"AVALON HOSPICE & PALLIATIVE CARE","company_id":"avalon-hospice-&-palliative-care","location":"San Diego county","positions":[{"description":"LVN in San Diego. Provide scheduled visits implementing expert pain management, wound care and symptom control techniques, with a complete spectrum of skilled nursing care. Assuming marketing/ sales, aiding in in-office support, enact chart auditing for ADRs. Grant counseling while providing emotional support for clients/ family members. Produce new hire orientation/ training. Assist/ provide personal, direct care. Triage – after-hours emergency calls. Manage the Infection Control Monitoring Program and Incontinentence Program.","duration":"Mar 2009 Oct 2013 4 years 8 months","duration_short":"4 years 8 months","end_date":"Oct 2013","start_date":"Mar 2009","subtitle":"AVALON HOSPICE & PALLIATIVE CARE","title":"Licensed Vocational Nurse"}],"url":"https://www.linkedin.com/company/avalon-hospice-&-palliative-care"}]', '["“Danicka is a dedicated team player who brings people together. She is skilled at volunteer recruitment and has a compassionate heart for her patients and their families.”","“As a volunteer at Interim Healthcare The Gift of Hospice, Danicka was my direct supervisor and insured I received proper training and frequently checked with me to confirm I felt confident and comfortable with processes, procedures and with the patients I visited with each week. She also naturally brought cohesiveness and consistency to our volunteer group that might otherwise feel detached due to the sporadic nature of volunteering. She went out of her way to meet with me on several occasions to accommodate my work schedule and insure that she completed her obligations as Volunteer Coordinator. Danicka was excited and supportive of any ideas I had that would bring a better quality of life to her patients and immediately presented them to her supervisor for review so we could integrate them into the program. She is compassionate, high-energy, self-motivated, and meticulous and would be an incredible asset to any organization in the medical industry.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to work as a Hospice Clinical Liaison with Bristol Hospice, and today the user is reaching out to the agent because they need assistance with pain management and wound care for a family member who is receiving hospice care.
### Human: Agent: ['Scott Moss', 'I am a critical thinker, problem solver and generalist. I pride myself at being able to research and summarize about any type of data. Data analysis and IT process improvement are my passions and what I enjoy. Specialties: I am the proverbial jack of all trades (master of a few), I do a little bit of everything in the workplace, particularly IT, data analysis and figuring out how to get things done. I like to rely on a team approach to produce successful outcomes. I am also experienced in food manufacturing, process improvement, management and facility sanitation. Highlights: •Seasoned data/statistical analyst and Excel Guru (Pivot Tables and data connections too). •Comptia Network+ & Security+ Certification. •CMMI Training and CMMI process development •ERP and Business Intelligence use and implementation (SAP/Peoplesoft/Oracle E-Business Suite)). •IT generalist with networking, Windows, Linux, troubleshooting workstations, VMware, ESXi, XenServer, databases, and requirements gathering. •Experienced manager in manufacturing & logistics (Private Sector). •Advocate and user of Open Source Software. •Conducting and supervising training classes. •Experienced in food processing, food quality control, environmental sanitation and management. •ISO 9000 Trained', 'Business Solutions Engineer Principal/Solutions Architect', 'SAIC', '[{"company":"SAIC","company_id":"saicinc","industry":"IT Services and IT Consulting","location":"Huntsville, Alabama Area","positions":[{"description":"Black Hawk Aircrew Trainer (BAT)Manage IT & analyze defect and reliability data for the BAT.Source solutions for IT and data warehousing.https://www.youtube.com/watch?v=X0YHXF2hZzo&t=151s Black Hawk Aircrew Trainer (BAT)Manage IT & analyze defect and reliability data for the BAT.Source solutions for IT and data warehousing.https://www.youtube.com/watch?v=X0YHXF2hZzo&t=151s","duration":"Aug 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Aug 2016","subtitle":"SAIC","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"Teksouth Corporation","company_id":"teksouth-corporation","location":"Huntsville, Alabama Area","positions":[{"description":"We essentially develop BI tools and reporting for government ERP systems. Our tools offer a work around for the often weak reporting and analysis tools built in to the systems. Our methodology is quick, flexible and saves the customer money. My main duties are:Develop data warehouses and business intelligence tools economically using Microsoft Office Excel and Access.Extract data ERP systems (Oracle E-Business Suite and SAP), currently working with GFEBS.Process and format data for financial analysis.Data extraction with IBM Cognos.Conduct Excel and Access training for data analysis and cleanup.Working on the CMMI development team for TekSouth. We are seeking CMMI level II certification this year.","duration":"Jul 2012 Aug 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2016","start_date":"Jul 2012","subtitle":"Teksouth Corporation","title":"Sr Business Applications Developer"}],"url":"https://www.linkedin.com/company/teksouth-corporation"},{"company":"Jacobs Technology","company_id":"jacobs","location":"Huntsville, Alabama Area","positions":[{"description":"-Test Case development-Requirements gathering-Use case development -Test Case development-Requirements gathering-Use case development","duration":"Oct 2011 Jul 2012 10 months","duration_short":"10 months","end_date":"Jul 2012","start_date":"Oct 2011","subtitle":"Jacobs Technology","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/jacobs"},{"company":"SAIC","company_id":"saicinc","location":"","positions":[{"description":"-Software testing/QA of developed training programs (TAIS, ATNAVICS, AMPS, CAFRS).-Maintain Linux and Microsoft web and database servers.-Transitioned training to online SCORM 2004, SCORM 1.2 compliance.-Maintaining Learning Management System servers (Moodle, CourseMill, Saba) on Linux and MS servers.-Provide technical support for departmental IT issues.-Maintain SourceGear Vault repository database.-Utilized VMWare, ESXi, Virtualbox, and Windows Virtual PC. -Software testing/QA of developed training programs (TAIS, ATNAVICS, AMPS, CAFRS).-Maintain Linux and Microsoft web and database servers.-Transitioned training to online SCORM 2004, SCORM 1.2 compliance.-Maintaining Learning Management System servers (Moodle, CourseMill, Saba) on Linux and MS servers.-Provide technical support for departmental IT issues.-Maintain SourceGear Vault repository database.-Utilized VMWare, ESXi, Virtualbox, and Windows Virtual PC.","duration":"Dec 2009 Oct 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2011","start_date":"Dec 2009","subtitle":"SAIC","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"Science Applications International Corporation","company_id":"saicinc","location":"","positions":[{"description":"-Task lead on TSMO JOSIE/OASIS M&S Contract.-Developed supply chain/network queuing simulation models with ExtendSim version 6 & 7.-Performed data analysis and slides for briefings.-Worked on Army Logistics projects pertaining to force readiness based on repair data.-OneSAF experienced in configuration and installation.-Developed VBA Excel macros for customers to enhance data processing efficiency.-Performed data analysis for private sector transportation customer (railroads).-JCSS (OPNET) network simulation training (April 2009).-Comptia Network+ & Security+ Certification.","duration":"Feb 2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"Feb 2006","subtitle":"Science Applications International Corporation","title":"Operations Research Analyst"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"The Saber Group","company_id":null,"location":"","positions":[{"description":"Developed training program for Boeing\'s Advanced Tactical Combat Model (ATCOM) helicopter, force-on-force simulation. Developed training program for Boeing\'s Advanced Tactical Combat Model (ATCOM) helicopter, force-on-force simulation.","duration":"Jan 2005 Jan 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2006","start_date":"Jan 2005","subtitle":"The Saber Group","title":"Lead Trainer and Manager"}],"url":""},{"company":"Ferrell North America","company_id":"ferrell-north-america","location":"","positions":[{"description":"-Implemented a ERP/CRM/ GPS/Descartes delivery and service system for tracking vehicles-Maintained UNIX server as required.-Obtained LP 601 license certification in 8 months.-Managed and conducted employee training program.-Became proficient in a somewhat unfamiliar subject matter in a short period of time.-Improved safety of large storage facilities through an implemented PM program.-Brought entire district into regulatory safety compliance within one year. -Implemented a ERP/CRM/ GPS/Descartes delivery and service system for tracking vehicles-Maintained UNIX server as required.-Obtained LP 601 license certification in 8 months.-Managed and conducted employee training program.-Became proficient in a somewhat unfamiliar subject matter in a short period of time.-Improved safety of large storage facilities through an implemented PM program.-Brought entire district into regulatory safety compliance within one year.","duration":"Oct 2003 Oct 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2004","start_date":"Oct 2003","subtitle":"Ferrell North America","title":"District Manager"}],"url":"https://www.linkedin.com/company/ferrell-north-america"},{"company":"ConAgra Foods","company_id":"conagra-brands","location":"","positions":[{"description":"-Oversaw the production of over $100 million production annually.-Worked with USC Consulting Group on plant and company-wide process improvement. -Reduced labor costs over 10% through optimizing process flow and reducing process bottlenecks.-Helped develop and configure inventory control labeling software and systems.-Involved with predictive maintenance program to monitor and predict bearing failure-Evaluated foreign material detection technologies such as metal detectors and X-ray. -Helped develop an incentive program to reduce OSHA costs.-Help implement division-wide temperature monitoring of product in the supply chain.","duration":"Feb 1998 Oct 2003 5 years 9 months","duration_short":"5 years 9 months","end_date":"Oct 2003","start_date":"Feb 1998","subtitle":"ConAgra Foods","title":"Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/conagra-brands"},{"company":"Wayne Farms","company_id":"wayne-farms","location":"","positions":[{"description":"Responsible for plant regulatory compliance, inspection and laboratory testing. Responsible for plant regulatory compliance, inspection and laboratory testing.","duration":"Jul 1991 Feb 1998 6 years 8 months","duration_short":"6 years 8 months","end_date":"Feb 1998","start_date":"Jul 1991","subtitle":"Wayne Farms","title":"Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/wayne-farms"},{"company":"Tyson Foods","company_id":"tyson-foods","location":"","positions":[{"description":"Responsible for product inspection and regulatory compliance. Responsible for product inspection and regulatory compliance.","duration":"Dec 1989 Jul 1991 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 1991","start_date":"Dec 1989","subtitle":"Tyson Foods","title":"Quality Assurance Supervisor"}],"url":"https://www.linkedin.com/company/tyson-foods"},{"company":"St. Jude Children\'s Research Hospital","company_id":"st-jude-childrens-research-hospital-alsac","location":"Greater Memphis Area","positions":[{"description":"Protein purification, tissue culture, maintaining laboratory supplies. Protein purification, tissue culture, maintaining laboratory supplies.","duration":"Apr 1989 Dec 1989 9 months","duration_short":"9 months","end_date":"Dec 1989","start_date":"Apr 1989","subtitle":"St. Jude Children\'s Research Hospital","title":"Research Technologist - Dept of Biochemistry"}],"url":"https://www.linkedin.com/company/st-jude-childrens-research-hospital-alsac"}]', '["Earl Pollack “I would consider Scott be a detailed manager who stays focus on his objectives and empower his employees to be professionals and quality oriented.”","Charlie Peacock “Scott is a good Manager and helped us understand what the \\"word\\" specification meant. He was a great colleague and a friend at the same time.”"]'] User: ['Susan Grayson', 'Fifteen years of experience in business operations, information systems, sales, budgeting, solution-based problem resolution, project leadership with cross-functional teams, mentoring, testing, training, analysis and decision-making. Seven years focused in business systems, reporting and process improvement in corporate environments. Specialties: SharePoint, PeopleSoft HR and Benefits Administration, training, budgeting, business process improvement, project management, personnel administration, customer service and business operations', 'Business Analyst - Data Concepts', 'Data Concepts', '[{"company":"Data Concepts","company_id":"data-concepts","industry":"Information Technology and Services","location":"Glen Allen, Va","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Data Concepts","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/data-concepts"},{"company":"Apex Systems","company_id":"apex-systems","location":"Glen Allen, Va","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Apex Systems","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Virginia Commonwealth University, MCVH","company_id":"virginia-commonwealth-university","location":"Richmond,Va","positions":[{"description":"","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Virginia Commonwealth University, MCVH","title":"Information Technology Business Systems Applications Analyst"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"},{"company":"Virginia Commonwealth University, MCV Physicians","company_id":null,"location":"Richmond, Va","positions":[{"description":"","duration":"Aug 2009 Feb 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2013","start_date":"Aug 2009","subtitle":"Virginia Commonwealth University, MCV Physicians","title":"Physician Comp Manager"}],"url":""},{"company":"LandAmerica Financial Group, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"LandAmerica Financial Group, Inc.","title":"Senior Human Resources Analyst"}],"url":""},{"company":"LandAmerica","company_id":"lawyer%27s-title-company","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Aug 2005 May 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2008","start_date":"Aug 2005","subtitle":"LandAmerica","title":"Human Resources Technology Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"Apr 2004 Aug 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2005","start_date":"Apr 2004","subtitle":"Circuit City Stores, Inc.","title":"Manager, Training Operations"},{"description":"","duration":"Mar 2001 Apr 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2004","start_date":"Mar 2001","subtitle":"Circuit City Stores, Inc.","title":"Manager, Human Resource Information Systems"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"1992 2001 9 years","duration_short":"9 years","end_date":"2001","start_date":"1992","subtitle":"Circuit City Stores, Inc.","title":"Supervisor / Manager, Personnel Records"},{"description":"","duration":"1984 Oct 1992 8 years","duration_short":"8 years","end_date":"Oct 1992","start_date":"1984","subtitle":"Circuit City Stores, Inc.","title":"Store Operations"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Angie Jenkins Burnett “Susan was a key member of our HR team and played a critical role in leading our effort to implement a new HR/Payroll system at LandAmerica. I was very impressed with Susan\'s knowledge of both technology and HR as well as her follow through, problem-solving and communication skills. Susan was a strong team player and was successful in bringing together various HR functions to meet a common goal. I would welcome the opportunity to work with Susan again in the future. I think she would be a valuable asset to any organization.”","Tim Wight “Susan is a detailed-oriented manager of HR systems. She consistently documents all processes and requirements, always providing a clear audit trail. She is a team player that always has the team goals and interests in mind. Her energetic personality is a great motivator to those around her. Susan\'s technical skills, her knowledge of HR systems, and ability to work with people make her particularly well-rounded and effective.”"]']### Assistant: The agent's job is to analyze data and improve IT processes, and today, the agent is reaching out to the user because they need assistance with business systems, reporting, and process improvement in their corporate environment.
### Human: Agent: ['Ryan Hipp', 'MapAnything is an enterprise data mapping and geo-analytics software solution available to Salesforce users. Our software allows you to visualize & optimize your data by mapping customers & sales, generating leads by location and managing sales territories all within Salesforce using an intuitive “Map-Centric” User Interface. Founded in 2009, MapAnything, Inc. is a Silver level Salesforce AppExchange Program Partner and has been included on the Inc. 500 – the annual list of the fastest growing private companies. MapAnything is one of the fastest-growing companies in the nation and in the Charlotte-area.', 'Senior Solution Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Salesforce","title":"Senior Solution Engineer"},{"description":"","duration":"May 2019 Aug 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2020","start_date":"May 2019","subtitle":"Salesforce","title":"Solution Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"MapAnything, Inc.","company_id":"mapanything-inc","location":null,"positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"MapAnything, Inc.","title":"Solution Engineer"},{"description":"As a SMB Solutions Engineer I am the go-to technical product expert when it comes time to demonstrate to prospects how MapAnythings SAAS will exceed their needs and return a high ROI.• Using my expertise in MapAnything & SalesForce to quickly uncover prospects specific unique sales goals and execute tailored in-person product presentations.• Pair with AE\'s to position MapAnything’s applications as the ideal product to solve the customer’s complex business challenges during product demonstrations and technical deep-dive calls• Establish technical credibility and professional rapport with client account stakeholders.• Being an Expert in all MapAnything applications while maintaining a very high proficiency in the Salesforce platform.• Regularly engaging with sales and product development teams to provide product and client feedback and identify opportunities to further improve MA products, sales/implementation processes, and overall customer experience.","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"MapAnything, Inc.","title":"SMB Solution Engineer"}],"url":"https://www.linkedin.com/company/mapanything-inc"},{"company":"TEKsystems","company_id":"teksystems","location":"Charlotte, North Carolina Area","positions":[{"description":"As a Recruiter, I focus in the digital space, with a concentration within the UI/Front End Development space. I locate qualified and skilled professionals and help them to find career opportunities aligned with their skills, goals and interests. I support opportunities from a local and state perspective and am always hoping to network and connect with talented front end developers. As a Recruiter, I focus in the digital space, with a concentration within the UI/Front End Development space. I locate qualified and skilled professionals and help them to find career opportunities aligned with their skills, goals and interests. I support opportunities from a local and state perspective and am always hoping to network and connect with talented front end developers.","duration":"Dec 2015 Apr 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2017","start_date":"Dec 2015","subtitle":"TEKsystems","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Fleetmatics","company_id":"fleetmatics","location":"Charlotte, North Carolina Area","positions":[{"description":"FleetMatics is a rapidly growing venture backed telematics company with significant mobile asset software experience dating back to 1998. FleetMatics was incorporated in 2004.The company\'s heritage began in the UK/Ireland market which led to rapid customer growth with market entry into the USA in 2005.The company\'s fleet tracking software solution was designed for web-based access from its initial design. The FleetMatics GPS Vehicle Tracking Solution provides our customers with real time information about their mobile assets anytime/anywhere 24/7.","duration":"May 2015 Dec 2015 8 months","duration_short":"8 months","end_date":"Dec 2015","start_date":"May 2015","subtitle":"Fleetmatics","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/fleetmatics"},{"company":"Red Ventures","company_id":"red-ventures","location":"Charlotte, North Carolina Area","positions":[{"description":"Promoted to Senior Sales Agent in the first six month, and then Master Sales Agent in the first year.Drove profit through both inbound and permission based outbound calls by utilizing persuasive sales techniques.Exceeded Sales goals and maintained a top 15% ranking on all businesses.Helped launch new businesses such as Century Link and Verizon Fios.Increased customer profitability by utilizing cross-selling and upselling techniques. Promoted to Senior Sales Agent in the first six month, and then Master Sales Agent in the first year.Drove profit through both inbound and permission based outbound calls by utilizing persuasive sales techniques.Exceeded Sales goals and maintained a top 15% ranking on all businesses.Helped launch new businesses such as Century Link and Verizon Fios.Increased customer profitability by utilizing cross-selling and upselling techniques.","duration":"Oct 2012 May 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2015","start_date":"Oct 2012","subtitle":"Red Ventures","title":"Account Executive- Master Sales Agent"}],"url":"https://www.linkedin.com/company/red-ventures"},{"company":"Cellular Sales","company_id":"cellular-sales","location":"Charlotte, North Carolina Area","positions":[{"description":"Develop new Personal and Business Accounts through cold calls, customer direct mailing, and soliciting. Service and Maintenance existing Accounts. Up-sale and Cross-sell wireless phone and internet services. Monitor the Competition rates, plans, provided services and products. Resolve Customer complaints and Secure life time relationships through Quality Customer Service. Contribute to Team effort and success. Maintain Professional and Technological Knowledge of cutting edge technology. Develop new Personal and Business Accounts through cold calls, customer direct mailing, and soliciting. Service and Maintenance existing Accounts. Up-sale and Cross-sell wireless phone and internet services. Monitor the Competition rates, plans, provided services and products. Resolve Customer complaints and Secure life time relationships through Quality Customer Service. Contribute to Team effort and success. Maintain Professional and Technological Knowledge of cutting edge technology.","duration":"Jul 2008 Oct 2012 4 years 4 months","duration_short":"4 years 4 months","end_date":"Oct 2012","start_date":"Jul 2008","subtitle":"Cellular Sales","title":"Account Executive / Team Lead"}],"url":"https://www.linkedin.com/company/cellular-sales"}]', '["Jason D. Owens “Ryan is an exceptional job hunter. With all of his connections, we worked tirelessly through the evenings to try and find me the right opportunity. He initiates most of the contact with you and provides constant updates on how the process goes. Ryan even supported me going outside of his scope to land me the RIGHT opportunity. Can\'t thank him enough!”","Donovan Weston “Ryan is a very knowledgeable recruiter. He knows about several opportunities that other recruiters may not have access to. He will work hard to place the right people in the right position and he never pressures you to make a move like some recruiters do. This is a great guy and a great recruiter. ”"]'] User: ['Eric Grant', 'program, product, and release manager. i love digital transformation, analytics, scaling processes, and customer voice.', '(he / him) i fight for the users', 'ActZero.ai', '[{"company":"ActZero.ai","company_id":"actzero","industry":"Computer and Network Security","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"ActZero.ai","title":"Release Manager"}],"url":"https://www.linkedin.com/company/actzero"},{"company":"IntelliGO Networks Inc","company_id":"intelligo-networks-inc","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"IntelliGO Networks Inc","title":"Release Manager"}],"url":"https://www.linkedin.com/company/intelligo-networks-inc"},{"company":"DocuSign","company_id":"docusign","location":"Greater Seattle Area","positions":[{"description":"","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"DocuSign","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/docusign"},{"company":"OmniSci","company_id":"omnisci","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2018 Mar 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2019","start_date":"Jan 2018","subtitle":"OmniSci","title":"Director of Community"}],"url":"https://www.linkedin.com/company/omnisci"},{"company":"Splunk","company_id":"splunk","location":null,"positions":[{"description":"","duration":"Jul 2016 Dec 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2017","start_date":"Jul 2016","subtitle":"Splunk","title":"Senior Program Manager, Community"},{"description":"","duration":"Jul 2015 Jul 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2016","start_date":"Jul 2015","subtitle":"Splunk","title":"Senior Release Manager"},{"description":"","duration":"Sep 2011 Jul 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jul 2015","start_date":"Sep 2011","subtitle":"Splunk","title":"Senior Program Manager, Scrum Master, Release Manager"}],"url":"https://www.linkedin.com/company/splunk"},{"company":"Winged Pigs","company_id":"winged-pigs","location":"","positions":[{"description":"","duration":"Dec 2008 Mar 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2012","start_date":"Dec 2008","subtitle":"Winged Pigs","title":"Founding Partner"}],"url":"https://www.linkedin.com/company/winged-pigs"},{"company":"Reframe It","company_id":"reframe-it","location":"","positions":[{"description":"","duration":"Oct 2010 Dec 2010 3 months","duration_short":"3 months","end_date":"Dec 2010","start_date":"Oct 2010","subtitle":"Reframe It","title":"Director of Training Programs"}],"url":"https://www.linkedin.com/company/reframe-it"},{"company":"Togetherville","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 Mar 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2010","start_date":"Jan 2009","subtitle":"Togetherville","title":"Director of Applications (and Good Intentions)"}],"url":""},{"company":"Thomson Reuters","company_id":"thomson-reuters","location":"","positions":[{"description":"","duration":"Feb 2009 Jul 2009 6 months","duration_short":"6 months","end_date":"Jul 2009","start_date":"Feb 2009","subtitle":"Thomson Reuters","title":"Project Manager, Corporate Communications (consulting)"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"KnowledgeWorks Foundation","company_id":"knowledgeworks-","location":"","positions":[{"description":"","duration":"Sep 2007 Dec 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2008","start_date":"Sep 2007","subtitle":"KnowledgeWorks Foundation","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/knowledgeworks-"},{"company":"Stanford University","company_id":"stanford-university","location":"","positions":[{"description":"","duration":"Jan 2005 Sep 2007 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2007","start_date":"Jan 2005","subtitle":"Stanford University","title":"Academic Technology Specialist"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"Katzenbach Partners LLC","company_id":"katzenbach-partners-llc","location":"","positions":[{"description":"","duration":"Mar 2004 Jun 2004 4 months","duration_short":"4 months","end_date":"Jun 2004","start_date":"Mar 2004","subtitle":"Katzenbach Partners LLC","title":"Project Manager (consulting)"}],"url":"https://www.linkedin.com/company/katzenbach-partners-llc"},{"company":"Scholastic Inc","company_id":"scholastic","location":"","positions":[{"description":"","duration":"Jun 2002 Aug 2003 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2003","start_date":"Jun 2002","subtitle":"Scholastic Inc","title":"Assistant Producer"}],"url":"https://www.linkedin.com/company/scholastic"},{"company":"Sapient Corp (fka Human Code Inc)","company_id":"sapient","location":"","positions":[{"description":"","duration":"Apr 2000 Feb 2002 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2002","start_date":"Apr 2000","subtitle":"Sapient Corp (fka Human Code Inc)","title":"Manager of Program Management (Project Manager)"}],"url":"https://www.linkedin.com/company/sapient"},{"company":"Trilogy Software Inc","company_id":"trilogy","location":"","positions":[{"description":"","duration":"Jun 1998 Apr 2000 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2000","start_date":"Jun 1998","subtitle":"Trilogy Software Inc","title":"Software Consultant"}],"url":"https://www.linkedin.com/company/trilogy"}]', '["Jessica Margolin, MS MatSci, MBA “Eric is spectacular at bridging between research and implementation. He\'s a hands-on practical person who works well in a facilitative role. Eric is patient and stays relatively unruffled as a project manager, presumably in part due to his role as a Black Rock Ranger, where he is responsible for maintaining both a sense of order and a sense of humor.”","Mandeep Dhillon “Eric was a passionate and thoughtful team member at Togetherville. I always relied on him to bring a fresh perspective. He was informed and passionate about kids and technology, with an uncommon understanding of how kids are likely to engage with technology in the future. He was always informed and interested in learning more. I was proud to have Eric on our team.”"]']### Assistant: The agent's job is to offer enterprise data mapping and geo-analytics software solutions, and today, the agent is reaching out to the user because they need to discuss potential opportunities for implementing their software in the user's organization's digital transformation initiatives.
### Human: Agent: ['Darshan "Dash" Divakaran', '✈️ Leader in aviation innovation. Recognized by InterDrone and Commercial UAV News as one of the top drone visionaries in the world. ✈️ Technology Evangelist with strong expertise in Unmanned Aircraft Systems (UAS), Advanced Air Mobility (AAM), UAS Traffic Management (UTM), Counter-UAS (C-UAS), Remote Sensing and Geospatial Information Systems (GIS). ✈️ High-Tech Intrapreneur with a strong track record in driving adoption and integration of innovation and emerging technologies across multiple domains including infrastructure, construction, transportation, logistics, law enforcement, emergency response, agriculture, entertainment and scientific research. ✈️ Founder and President of Airavat Solutions, a company that focuses on adoption, integration, education, training and outreach to government, industry, universities and non-profits all over the world on leveraging emerging technologies in their operations, procedures and processes. ✈️ Keynote Speaker on unmanned aviation at several international conferences, conventions, trade shows, expos, seminars and workshops held in North America, Europe, Middle East, South Asia and East Asia. ✈️ Member of boards, councils, committees and working groups of national and international organizations like TRB, NASA, UAST, ANSI, AUVSI, ASTM, APSA, NFPA and ASPRS that formulate safety standards, operating protocols and best practices in unmanned aviation for both government and industry. ✈️ Aviator licensed by FAA as a commercial pilot and remote UAS pilot.', 'Aerospace Intrapreneur \| Technology Evangelist \| Defense Ventures Fellow', 'AFWERX', '[{"company":"AFWERX","company_id":"afwerx-usaf","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"AFWERX","title":"Senior Manager, Strategic Innovation & Partnerships"},{"description":"","duration":"Jan 2021 Dec 2021 1 year","duration_short":"1 year","end_date":"Dec 2021","start_date":"Jan 2021","subtitle":"AFWERX","title":"Senior Operations Research Analyst"}],"url":"https://www.linkedin.com/company/afwerx-usaf"},{"company":"Agility Prime","company_id":"agilityprime","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Agility Prime","title":"Subject Matter Expert - AAM, UTM, sUAS & Emerging Tech"},{"description":"","duration":"Feb 2021 Dec 2021 11 months","duration_short":"11 months","end_date":"Dec 2021","start_date":"Feb 2021","subtitle":"Agility Prime","title":"Program Manager"}],"url":"https://www.linkedin.com/company/agilityprime"},{"company":"MIT School of Architecture and Planning","company_id":"mitsap","location":"","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"MIT School of Architecture and Planning","title":"Subject Matter Expert / Lead Learning Facilitator, Smart Mobility"}],"url":"https://www.linkedin.com/company/mitsap"},{"company":"AUVSI North Carolina","company_id":"auvsi-north-carolina","location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"AUVSI North Carolina","title":"Founding President"}],"url":"https://www.linkedin.com/company/auvsi-north-carolina"},{"company":"AIRAVAT","company_id":"airavatllc","location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"Nov 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"AIRAVAT","title":"Founder & President"}],"url":"https://www.linkedin.com/company/airavatllc"},{"company":"Community Air Mobility Initiative (CAMI)","company_id":"community-air-mobility-initiative","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Community Air Mobility Initiative (CAMI)","title":"Expert Contributor, Urban Air Mobility (State & Local Integration)"}],"url":"https://www.linkedin.com/company/community-air-mobility-initiative"},{"company":"MIT Lincoln Laboratory","company_id":"mit-lincoln-laboratory","location":"Cambridge, Massachusetts, United States","positions":[{"description":"","duration":"Oct 2021 Dec 2021 3 months","duration_short":"3 months","end_date":"Dec 2021","start_date":"Oct 2021","subtitle":"MIT Lincoln Laboratory","title":"Defense Ventures Fellow, Cybersecurity"}],"url":"https://www.linkedin.com/company/mit-lincoln-laboratory"},{"company":"North Carolina State University","company_id":"north-carolina-state-university","location":"Raleigh, North Carolina, United States","positions":[{"description":"","duration":"Jul 2019 Jul 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2021","start_date":"Jul 2019","subtitle":"North Carolina State University","title":"Visiting Scholar, Mechanical & Aerospace Engineering"}],"url":"https://www.linkedin.com/company/north-carolina-state-university"},{"company":"Aerospace Arizona Association","company_id":"aerospace-arizona-association","location":"Phoenix, Arizona, United States","positions":[{"description":"","duration":"Mar 2019 Oct 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2020","start_date":"Mar 2019","subtitle":"Aerospace Arizona Association","title":"Executive Aviation Consultant"}],"url":"https://www.linkedin.com/company/aerospace-arizona-association"},{"company":"NCDOT","company_id":"ncdot","location":"North Carolina, United States","positions":[{"description":"","duration":"Feb 2017 Mar 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2020","start_date":"Feb 2017","subtitle":"NCDOT","title":"Executive Consultant / UAS Program Engineer"}],"url":"https://www.linkedin.com/company/ncdot"},{"company":"North Carolina Drone Summit & Flight Expo","company_id":"north-carolina-drone-summit-flight-expo","location":"Greensboro, North Carolina, United States","positions":[{"description":"","duration":"Mar 2017 Feb 2020 3 years","duration_short":"3 years","end_date":"Feb 2020","start_date":"Mar 2017","subtitle":"North Carolina Drone Summit & Flight Expo","title":"Summit Director"}],"url":"https://www.linkedin.com/company/north-carolina-drone-summit-flight-expo"},{"company":"Institute for Transportation Research & Education (ITRE) at North Carolina State University","company_id":"north-carolina-state-university","location":null,"positions":[{"description":"","duration":"Jun 2015 Mar 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2017","start_date":"Jun 2015","subtitle":"Institute for Transportation Research & Education (ITRE) at North Carolina State University","title":"Research Associate, Flight Operations"},{"description":"","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Institute for Transportation Research & Education (ITRE) at North Carolina State University","title":"Graduate Fellow, NextGen Air Transportation (NGAT) Program"}],"url":"https://www.linkedin.com/company/north-carolina-state-university"}]', '["Jeremy Stafford “Darshan has been great to work with over the years I\'ve known him. From his work at Airavat to NC-DOT he has been someone to follow. Always looking for the next industry/topic to stay on the cutting edge of the UAV industry. Great communicator and natural speaker. Highly recommended if you are looking for someone that is motivated to succeed.”","Riley Beaman “A true leader in UAS Technology with overwhelming experience in the field and industry! ”"]'] User: ['Becky Hutton', 'Human Resources Professional with extensive background in Human Resources Management affairs, including experience in recruitment, employee retention, staff development, mediation, conflict resolution, benefits and compensation, safety, records management, policy and procedure development and legal compliance.Specialties: Compensation, payroll, employee relations, performance management, system implementation, benefits, training, mentor.', 'Human Resources', 'Westchester Regent Park', '[{"company":"Westchester Regent Park","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Westchester Regent Park","title":"Human Resources"}],"url":""},{"company":"WMFE 90.7 News","company_id":"wmfe","location":"Orlando Florida","positions":[{"description":"• Provided support for 26 employees• Managed Human Resources Information Systems (HRIS)• Implemented health and safety policy and programs• Managed all business insurance plans (liability, disruption, theft, automobile, etc)• Revised job descriptions across the organization• “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position• Encouraged a teamwork / “open-door” environment conducive to positive dialogue • Managed Workers’ Compensation program • Managed OSHA, Safety and Security for the organization • Managed 401k plan• Implemented and managed solutions for Time and Attendance• Recruited talent for organization• Familiar with Employment Law as well as FMLA, ADA, EEO, and Workers’ Compensation• Collaborated with “C” Level management in a confidential and sensitive manner• Adapted well to proprietary software• Designed, developed and implemented Policies & Procedures• Ensured all policies are compliant with local, state, and federal regulations• Negotiated “win-win” compromises, strong in mediation and advocacy strategies• Maintained the office condition and arranging necessary repairs• Managed contract and price negotiations with office vendors, service providers and office lease• Managed administrative budget, ensured accurate and timely reporting• Provided general support to visitors• Planned in-house or off-site activities, like parties and celebrations","duration":"Nov 2014 Oct 2020 6 years","duration_short":"6 years","end_date":"Oct 2020","start_date":"Nov 2014","subtitle":"WMFE 90.7 News","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/wmfe"},{"company":"Employers Association Forum (EAF)","company_id":null,"location":"Longwood Florida","positions":[{"description":"• Managed membership database, including non-member contacts• Provided answers to Human Resource questions submitted through the “member hotline”• Contacted members to encourage participation or provide notification of information or events• Revised and develop member publications• Compiled data related to the production of wage & salary and benefit surveys","duration":"Feb 2014 Oct 2014 9 months","duration_short":"9 months","end_date":"Oct 2014","start_date":"Feb 2014","subtitle":"Employers Association Forum (EAF)","title":"Human Resources Administrator"}],"url":""},{"company":"Seminole State College of Florida","company_id":"seminole-state-college-of-florida","location":"Sanford, Florida","positions":[{"description":"• Administered part time payroll for over 700 employees• Conducted Time & Labor training for new “time reporters” and managers• Managed leave of absences to ensure hours are processed accurately • Developed annual payroll calendars and training manuals","duration":"Sep 2012 Feb 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2014","start_date":"Sep 2012","subtitle":"Seminole State College of Florida","title":"Payroll Analyst"}],"url":"https://www.linkedin.com/company/seminole-state-college-of-florida"},{"company":"Tektronix Service Solutions","company_id":"tektronix","location":"Orlando, Florida Area","positions":[{"description":"• Performed Provided support to over 300 employees nationwide• Managed Human Resources Information Systems (HRIS)• Reported to senior management• Integrated and guided the transition of Human Resources operations, systems and programs • Worked with senior management to consolidate Policies & Procedures• Combined group benefits databases• Developed “on-boarding (orientation) and incentive programs• Provided support to the Eastern Region (12 states and 19 satellite locations• Ensured smooth transition of payroll, employee expense and Time & Attendance systems to include Paid Time Off (PTO)• Consolidated 12 facilities, nationwide and ensure compensation equity• Supported Workers’ Compensation program • Collaborated with “C” Level management in a confidential and sensitive manner","duration":"Oct 2009 Dec 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2011","start_date":"Oct 2009","subtitle":"Tektronix Service Solutions","title":"Human Resource Generalist / Business Partner"}],"url":"https://www.linkedin.com/company/tektronix"},{"company":"Sypris Test & Measurement Inc","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"• Provided support for over 370 employees in over 19 locations• Managed Human Resources Information Systems (HRIS)• Structured and implemented policies for health and safety programs• Revised job descriptions across all levels and 50+ categories • “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position• Encouraged a teamwork / “open-door” environment conducive to positive dialogue • Managed Workers’ Compensation program • Trained managers and associates on “First Aid” and “First Responder” procedures• Implemented and managed solutions for Time and Attendance• Managed performance reviews, expenses, and administration of unemployment, I-9 “Express” and “The Work Number” using TALX (online vendor)• Familiar with Employment Law as well as FMLA, ADA, EEO, and Workers’ Compensation• OSHA Certified and deal with Quality Assurance and Quality Control on a daily basis• Trainered and mentored new employees• Collaborated with “C” Level management in a confidential and sensitive manner• Able to adapt to proprietary software• Designed, developed and implemented Policies & Procedures• Managed short term, long term disabilities and Family Medical Leave Acts• Able to ensure all policies are compliant with local, state, and federal regulations• Negotiated “win-win” compromises, strong in mediation and advocacy strategies• Created and implemented job descriptions based “ONET” and Dictionary of Occupational Titles","duration":"Jan 2003 Oct 2009 6 years 10 months","duration_short":"6 years 10 months","end_date":"Oct 2009","start_date":"Jan 2003","subtitle":"Sypris Test & Measurement Inc","title":"Compensation Manager / Human Resources Business Partner"}],"url":""},{"company":"Sypris Test & Measurement Inc.","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"• Converted existing manual-worksheet to “on-line” computerized system• Systems Administrator for combined Human Resources and Payroll System• Managed payroll for over 500 employees• Liaison between Finance, Human Resources, Corporate Executives and vendors• Monitored all tax liabilities, filings, journal entries and Accounts Payable, wire transfers for direct deposits.","duration":"Sep 1997 Dec 2003 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2003","start_date":"Sep 1997","subtitle":"Sypris Test & Measurement Inc.","title":"Payroll Supervisor"}],"url":""}]', '["“Becky Hutton\'s extension was on my speed dial during my time at Seminole State College! Becky\'s group training sessions and personal coaching on our company\'s payroll software made my life as a departmental time keeper much easier. She was always extremely responsive to my many requests and she was also patient with me when she had to assist me with the same issue more than once. It was always a relief to know that Becky was a knowledgeable and responsive resource for me.”","“Becky and I met to re-accomplish her portfolio. Her experience as an HR generalist is superb. Her skills are matched, if not surpassed, by her personality. Part of the HR Professional\'s mission is to be able to reach out to others at all levels and Becky does that with acumen, tact, diplomacy, and a big smile. Her resume portrays here as a major contributor to any quality organization. When giving her a mock interview, she passed with \\"flying colors\\". She will definitely hit the ground \\"running\\" with her next employer. I consider myself very fortunate to have met Becky and become her friend and fellow professional....here is a \\"winner\\".”"]']### Assistant: The agent's job is to recruit talent for organizations, and today the agent is reaching out to the user to discuss a potential job opportunity in human resources management.
### Human: Agent: ['Maddison Powers, MPA', 'I am a generalist who thrives wearing many different hats. I am a Connector, Executor, Achiever, Arranger, and Facilitator. My experience is in human capital management, project management, community and employee engagement, and data analytics. As a motivated and analytical professional, I am interested in creative problem solving and goal-orientated planning. Currently, I work for the City Manager on special projects connecting with all city departments where my adaptability to changing circumstances helps to effectively serve our residents. I am completing my CAPM certification and am a member of the 2023 ICMA ELDP cohort.', 'Connector \| Achiever \| Local Government Lover', 'City of Covington, Georgia', '[{"company":"City of Covington, Georgia","company_id":"city-of-covington-georgia","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"City of Covington, Georgia","title":"Assistant To The City Manager"},{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"City of Covington, Georgia","title":"Senior ICMA Local Government Management Fellow"}],"url":"https://www.linkedin.com/company/city-of-covington-georgia"}]', '["Freddy Morgan, MBA, CPPT “Maddi serves as an integral part of Team Covington. She is always accountable and engaged. I love and appreciate her professionalism and drive to produce great results for the community. She understands what it means to be a public servant. I thoroughly enjoyed working with her to complete multiple large scale tasks and major projects in Covington. ”","Leisha DeHart-Davis, PhD “Maddison Powers worked with me at UNC-Chapel Hill as a fellow researcher in the Local Government Workplaces Initiative. Her work, as a first-year graduate student, was to learn the ropes of survey implementation. The second year of her MPA, Maddison became project manager for LGWI. She was absolutely indispensable as a LGWI team member, business savvy, highly attendant to detail, as self-starter, able to manage multiple projects (we had five ongoing) at one time. If Maddison were not a committed public sector professional, I would hire her right now as LGWI Assistant Director. She is also a pleasure to work with, which is icing on the cake. Smart organizations will want to hire her. Message me if you want me to continue to rave about her skills and abilities. ”"]'] User: ['Ibiyefiebo "Ibi" Davies', 'I’m an accomplished Sales Leader that’s delivered revenue growth in the AI, SaaS, and DevOps space. I’m passionate about delivering high customer and end-customer satisfaction while achieving internal and customer business success. Contact me to learn more Contact: ibidavies123@gmail.com', 'Sales Executive at One2Team', 'One2Team', '[{"company":"One2Team","company_id":"one2team","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"One2Team","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/one2team"},{"company":"ITGD Consulting","company_id":"itgd-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2019 May 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2021","start_date":"Jan 2019","subtitle":"ITGD Consulting","title":"Consulting - Sales Management"}],"url":"https://www.linkedin.com/company/itgd-consulting"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Jul 2018 7 months","duration_short":"7 months","end_date":"Jul 2018","start_date":"Jan 2018","subtitle":"Xactly Corp","title":"Enterprise Sales Managment"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"IAR Systems","company_id":"iar-systems","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2014 Jan 2018 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2018","start_date":"Mar 2014","subtitle":"IAR Systems","title":"Director of Enterprise Sales (Western Region)"}],"url":"https://www.linkedin.com/company/iar-systems"},{"company":"PRQA","company_id":"prqa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"PRQA","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/prqa"},{"company":"Parasoft","company_id":"parasoft","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Parasoft","title":"Sales Account Executive (Sales Development Rep)"}],"url":"https://www.linkedin.com/company/parasoft"},{"company":"Quik!","company_id":"quikforms","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Quik!","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/quikforms"},{"company":"Canon Business Solutions","company_id":"canon-inc-","location":"","positions":[{"description":"","duration":"Mar 2003 Jun 2009 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2009","start_date":"Mar 2003","subtitle":"Canon Business Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/canon-inc-"}]', '["“Ibi is an incredibly hard-working and driven professional who is very results-oriented. He has a wide breadth of knowledge and experience that he brings to bear not only professionally but also personally. He is a fascinating and engaging person with a great sense of humor! I had the pleasure of working with him for several years and always found interactions with him to be rewarding and fruitful.”","“I had the opportunity to work very closely with Ibi back in 2012. He\'s the type of person who always put a lot of thought into everything he does, and we\'ve learned from each other. Most importantly, Ibi cares deeply about his customers and is passionate about making a positive difference with the products he promotes. Always a consummate learner and intellectually curious, he is not only a hard-working rep but a great coach as well. All in all a high class professional.”"]']### Assistant: The agent's job is to connect with professionals in the sales industry and provide assistance. Today, the user is reaching out to the agent because they need guidance on improving customer satisfaction and achieving business success in their sales role.
### Human: Agent: ['Subashini Selvam- CSPO®, IIBA-AAC, SAFe POPM®', '• Senior Business Analyst with MBA in Banking Technology with 14+ year’s industry experience • Experience in leading Projects, Requirements Management , Business Analysis, conducting Gap analysis, Business Process Reengineering, feasibility studies • Experience on all phases of SDLC throughout Project lifecycle • Domain knowledge on Banking and Insurance domain : Auto Insurance , Credit Cards, Rewards Solutions • Expertise in writing documents like Use Cases, Functional Requirements Specifications, develop Business Flow Diagrams, Use Case Diagrams & Activity Diagrams • Good experience in prototype and user interface design • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio) • Team player, result-oriented, fast learner, excellent communication skills with strong analytical capability', 'Business Analyst Advisor at American Family Insurance', 'American Family Insurance', '[{"company":"American Family Insurance","company_id":"american-family-insurance","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"American Family Insurance","title":"Business Analyst Advisor"},{"description":"","duration":"Dec 2018 Jun 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2021","start_date":"Dec 2018","subtitle":"American Family Insurance","title":"Senior Business Analyst"},{"description":"","duration":"Aug 2015 Dec 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2018","start_date":"Aug 2015","subtitle":"American Family Insurance","title":"Senior Busienss Analyst - American family Insurance"}],"url":"https://www.linkedin.com/company/american-family-insurance"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"","positions":[{"description":"","duration":"Jun 2007 May 2014 7 years","duration_short":"7 years","end_date":"May 2014","start_date":"Jun 2007","subtitle":"Tata Consultancy Services","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"}]', '["Rachael Percy-Solórzano “I had the pleasure of working with Subashini for 3+ years and she was beyond exceptional. Subashini is talented, hard working and very forward thinking. She can take the lead on a project and see it through delivery as well as present to C level executives with confidence and poise. Subashini would be an excellent addition to any team she joins and is a fantastic colleague. ”","Tim Harbick “BSA and SME in XL financials service loyalty processing; highly proficient in all aspects of BSA role. ”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to conduct market research and gather customer insights. Today, the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns for better customer engagement and conversion rates.
### Human: Agent: ['Jason Angell', "Supervisor Extrusion Operator for Dura-Line. 4 years of managerial experience in extrusion of HDPE Conduit and Pressure pipe lean manufacturing, along with developing and managing successful teams. Highly skilled in utilizing continuous improvement tools and approaches, while appropriately leveraging them to achieve and exceed business objectives. I'm a Servant leader & a Coaching manager, adept in mentoring individuals for career advancement, while bringing together diverse teams to provide a more sustainable lean manufacturing group that gives back by problem solving adding feed back for more innovation. I have worked in Many Facets of Business From the United States Navy which taught me The Power of Intense Focus. Better Teamwork. Adaptability. Superior Decision Making Skills. Resourcefulness, Flexibility and Persistence. The Ability to Harness Processes and Procedures. Oil and Gas Industry. Safety Performed all safety procedures to protect individuals and companies on the well pad. Gained various training on maneuvering heavy equipment and gaining extensive knowledge on proper safety procedures. Followed all relevant rig safety procedures and practices during drilling operations. Enforced safety procedures in accordance with facility policies and regulations. Maintained and followed all safety procedures and regulations. Wholesale Parts Industry. Worked with customers to find parts and accessories, inventory management Was part of a Nation-wide inventory management team Recruited by Many powersport Companies to consult them on a Parts numbering system. Created a System for inventory management and tracking, customer records, and electronic cataloging. Used organizational skills and extreme attention to detail when coordinating large scale parts orders. Owner of Cosmo Imports. A whole sale parts distributor as well as powersport Importer. Skills Learned from being a small business owner. Provided exceptional customer service, utilizing knowledge of products and services to promote customer loyalty and company image. Managed employees and day to day operation, payroll, billing, inventory, shipping and receiving. Specialties: Product Management Product Development Technical Support. Team leader Strategic Planning Marketing Strategy Lean Manufacturing And Logistics.", 'Production Supervisor at Dura-Line', 'Duraline Fluent Business Group', '[{"company":"Duraline Fluent Business Group","company_id":null,"location":"Casper, Wyoming Area","positions":[{"description":"Night Supervisor , Production Extrusion operator Producing Conduit. for many Markets. Night Supervisor , Production Extrusion operator Producing Conduit. for many Markets.","duration":"Jun 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Duraline Fluent Business Group","title":"Production Supervisor,"}],"url":""},{"company":"Orbia","company_id":"orbiaglobal","location":null,"positions":[{"description":"Supervise and put together a high performance operating team Complete and create Lean ways to add 6 Sigma to our processes Developing a smart and optimized way of using and teaching project management methodology. Train and put together a good mix of talent and skills. ... Make sure the team comes up with clearly defined goals. ...Taught and teach the team to understand that mistakes are part of the Lean methods we use to implement and improve to make processes better . ...Attend regular planning sessions and catch-up on every project to make sure procedures are well defined and respected. I apply the lean-6-sigma approach to deliver high-quality solutions. ...Make sure deadlines are met and Quality is above standards. ...Encourage general business awareness.I provide leadership and direction to drive employee engagement, continuous improvement and world class manufacturing practices.What I bring:Strong demonstrated leadershipAbility to make sound business decisionsKnowledge of manufacturing environmentAbility to mentor/develop and coach supervisory staffStrong people management skills, ability to motivate, engage and coach all levels of employeesDemonstrated problem solving skillsKnowledge of standard Environmental Health and Safety practicesExcellent written and verbal communication skills,Strong team building skills, with a concentration on employee development and growthAbility to drive change within a production environmentExperience with Lean Manufacturing principlesStrong project management skills","duration":"Jul 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2017","subtitle":"Orbia","title":"Production Supervisor"},{"description":"Set up to Run and monitor the whole upstream of plant. • Weigh or measure materials, ingredients, or products to ensure conformance to requirements.• Read work orders to determine production specifications or information.• Observe production or monitor equipment to ensure safe and efficient operation.• Mix or blend ingredients by starting machines and mixing for specified times• Trained staff for job instruction basics • Performed total clean ups, aligned pump shafts, resin changes, change on the fly, Complete from start to finish Changeovers . screen changes, moister samples, and assembling feeder systems.• Lead operator in initial start up and string up process.• Perform 3 Line check‘s per shift. (Speeds, temps, resins, lube, scrap on chg overs Vacuum pressure,Regrind. )• Performed in process changes per test results from QA. • Pump Resin from Rail car to Silo\'s. Monitor Pounds. • Inspect, sample, tie off, and pack all good finished product.• Stay in accordance with all safety regulations and expectations.• Perform Field Level risk audits on fellow co workers.• JSA – Job safety analysis .Started Lines. used Specific Measuring tools to make sure pipe is within customers spec. Always checked Quality starting from Upstream to final Packaging. Worked on Becoming Lean.","duration":"Jul 2017 Jan 2018 7 months","duration_short":"7 months","end_date":"Jan 2018","start_date":"Jul 2017","subtitle":"Orbia","title":"Extrusion Operator"}],"url":"https://www.linkedin.com/company/orbiaglobal"},{"company":"Cosmo Imports LLc","company_id":"cosmo-imports","location":"Spartanburg Sc","positions":[{"description":"Owner of Cosmo Imports. Wholesaler of parts and Units for Mopeds,Scooters Gokarts and ATVs. My goal is to turn this company into a one stop shop for all Power-sport Dealers across America. To make it easier for the dealers to find and purchase product. And to continue to grow and meet my dealers needs.I have worked in the powers-ports industry for many years. I have implemented many changes to help other importers grow and succeed. Owner of Cosmo Imports. Wholesaler of parts and Units for Mopeds,Scooters Gokarts and ATVs. My goal is to turn this company into a one stop shop for all Power-sport Dealers across America. To make it easier for the dealers to find and purchase product. And to continue to grow and meet my dealers needs.I have worked in the powers-ports industry for many years. I have implemented many changes to help other importers grow and succeed.","duration":"Oct 2010 Jul 2017 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jul 2017","start_date":"Oct 2010","subtitle":"Cosmo Imports LLc","title":"President"}],"url":"https://www.linkedin.com/company/cosmo-imports"},{"company":"Cosmo Imports","company_id":null,"location":null,"positions":[{"description":"Running day to day operations,Doing the Books,Paying the Bills,New product coudinator. Tech Support. Logistics. And over seier of all company operations.","duration":"2007 2015 8 years","duration_short":"8 years","end_date":"2015","start_date":"2007","subtitle":"Cosmo Imports","title":"President / Owner"},{"description":"As the President of Cosmo imports My responsibilities include Detail oriented professional , Importing of goods , Sales , Quality Control , Technical Support , Logistics and many more.","duration":"2007 2015 8 years","duration_short":"8 years","end_date":"2015","start_date":"2007","subtitle":"Cosmo Imports","title":"President / Owner"}],"url":""},{"company":"FWFO","company_id":null,"location":"","positions":[{"description":"To make sure the football game is being played by the rules. Also a mediator between both teams. and Councelor of both players and players fans. To make sure the football game is being played by the rules. Also a mediator between both teams. and Councelor of both players and players fans.","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"FWFO","title":"REFEREE"}],"url":""},{"company":"Moto dealer imports","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Run day to day operations. Sales,Customer Relations and all behind the scenes operations Run day to day operations. Sales,Customer Relations and all behind the scenes operations","duration":"Feb 2006 Sep 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2010","start_date":"Feb 2006","subtitle":"Moto dealer imports","title":"Parts Manager/Safety Coordinator"}],"url":""}]', '["chuck james “Jason was the best in customer service for my company, if you needed any thing for your business no matter how hard it would ”","David Richeson “Although Jason is sometimes a competitor, I know if there is a hard to find part he is the guy to check with to get it for me. He is a very honest and dependable person to do business with.”"]'] User: ['Nicole D. Wigfall', 'Strategic communications, media and public relations professional in government and education with over 10 years of experience. Highly skilled writer and editor, proficient in marketing initiatives and graphics design.', 'Strategic Communications', 'City Assoc. of Supervisors & Admin.', '[{"company":"City Assoc. of Supervisors & Admin.","location":"Bloomfield, NJ","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"City Assoc. of Supervisors & Admin.","title":"Administrative Coordinator"}],"url":""},{"company":"Phalanx Alliance, LLC","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2016 Nov 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2017","start_date":"Sep 2016","subtitle":"Phalanx Alliance, LLC","title":"Business Development Manager"}],"url":""},{"company":"EAST ORANGE SCHOOL DISTRICT","company_id":"eastorangeschooldistrict","location":"East Orange, NJ","positions":[{"description":"","duration":"Oct 2014 Jun 2015 9 months","duration_short":"9 months","end_date":"Jun 2015","start_date":"Oct 2014","subtitle":"EAST ORANGE SCHOOL DISTRICT","title":"Social Media & PR Consultant"}],"url":"https://www.linkedin.com/company/eastorangeschooldistrict"},{"company":"City of East Orange","company_id":"city-of-east-orange","location":"East Orange, NJ","positions":[{"description":"","duration":"Jun 2007 Aug 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2014","start_date":"Jun 2007","subtitle":"City of East Orange","title":"Asst. Public Information Officer"}],"url":"https://www.linkedin.com/company/city-of-east-orange"},{"company":"Orange Twp Board of Education","company_id":"board-of-education","location":"Orange, NJ","positions":[{"description":"","duration":"Oct 2002 Apr 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2007","start_date":"Oct 2002","subtitle":"Orange Twp Board of Education","title":"Confidential Secretary"}],"url":"https://www.linkedin.com/company/board-of-education"},{"company":"Express Scripts","company_id":"express-scripts","location":"East Hanover, NJ","positions":[{"description":"","duration":"Feb 1999 Jun 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2001","start_date":"Feb 1999","subtitle":"Express Scripts","title":"Proposal Writer"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"","positions":[{"description":"","duration":"Jun 1998 May 1999 1 year","duration_short":"1 year","end_date":"May 1999","start_date":"Jun 1998","subtitle":"Rutgers University - Newark","title":"Student Services Specialist"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"}]', '["Jessica Rademaker “Wow! What can I say about Nicole. Besides being a consummate professional she is such a team player. As a community partner Nicole helped me navigate East Orange as if she were the Mayor herself. Anything I asked of her, if she didn\'t know, which was rare, she would do her best to find out and get back to me posthaste. Despite her busy schedule working in the public relations department of the city she always made time for her community. She\'s well versed and experienced with media relations, social media outreach and just about anything to do with building and maintaining relationships. A forever student, she looks for learning and growth opportunities to better herself, which ultimately supports her company. If you want a loyal, experienced member of your organization who\'s also a self-starter and thinker...Nicole is your woman!”","Milton B. Hobbs “Nicole is a consummate professional. She is passionate, tenacious and level headed: a combination that\'s a blessing to encounter but difficult to find. ”"]']### Assistant: The agent's job is to provide strategic communications and public relations support for a government organization, and today the user is reaching out to the agent because they need assistance in developing marketing initiatives and graphics design for a new project.
### Human: Agent: ['Ashlee (Brooks) Stiegwardt', "BEAUTICONTROL SKIN CARE :: facial, anti-aging, exfoliators & masques, treatments (face, eye, lip and more), and solutions to age spots & discoloration, dark circles & puffiness, large pores & blackheads, dry skin & scars. BATH & BODY :: body cleansers, body moisturizers, body srubs, face care, hand care, in-bath treats, leg & foot care, body care COLOR :: primers, concelears, bronzers, foundations, eyes, cheeks, lips, beauti solutions MEN :: skin care & cologne BABY :: tear free hair and body wash, rinse free wash, cream, cologne WHAT's NEW :: from new additions to each product line to fragrances & nail color, check out this section of our website frequently to stay up-to date with new BeautiControl produts! SPECIALS :: monthly deals + sales on sets! be sure to also check out this section of our website to catch the best deals! GIFTS :: perfect for any occasion for HIM or HER...and you can even shop by price range! BeautiControl provides personalized services and unforgettable experiences that change women's lives. We inspire every woman to control and celebrate her life with style. BeautiControl is the #1 premium Spa brand. Our Personal Consultants are professionally trained in skin care treatments, beauty and style.", 'Skincare/Cosmetics Expert at BeautiControl', 'BeautiControl', '[{"company":"BeautiControl","company_id":"beauticontrol","industry":"Personal Care Product Manufacturing","location":"Auburn, AL","positions":[{"description":"BeautiControl is the industry leader in anti-aging treatments, customized scientific prescription-strength facial products and is the #1 Premier Spa brand in North America!MISSION: BeautiControl provides personalized services and unforgettable experiences that change women\'s lives. We inspire every woman to control and celebrate her life with style.VISION: BeautiControl...on the lips of every woman!OUR COMPETITIVE ADVANTAGE: BeautiControl is the #1 premium Spa brand. Our Personal Consultants are professionally trained in skin care treatments, beauty and style. BeautiControl offers a wide variety of products for Men, Women, and Baby! Head to toe treatments for the whole family!","duration":"Aug 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Aug 2012","subtitle":"BeautiControl","title":"Consultant"}],"url":"https://www.linkedin.com/company/beauticontrol"},{"company":"kneads4knots","company_id":null,"location":"Auburn University, Alabama","positions":[{"description":"Currently contracted by auburn university athletics. (Men\'s Tennis) Currently contracted by auburn university athletics. (Men\'s Tennis)","duration":"Jan 2007 - Present 15 years 2 months","duration_short":"15 years 2 months","end_date":"Present","start_date":"Jan 2007","subtitle":"kneads4knots","title":"Massage Practicioner"}],"url":""},{"company":"Gap, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Dec 2009 5 years","duration_short":"5 years","end_date":"Dec 2009","start_date":"Jan 2005","subtitle":"Gap, Inc.","title":"Customer Service Manager"}],"url":""}]', '["Holly Held “Great experience with my 1st deep tissue massage! Ashlee is very personable and made me feel very comfortable.”","Greg Beckham “Ashlee is a real professional. Her knowledge of massage and skill in practice are fantastic. I found the depth of her client empathy and intuitive touch to be a powerful part of her service. This in addition to her knowledge of the body make the massage experience with Ashlee unique, relaxing and healing. Ashlee is a true healer who knows her clients needs. I highly recommend Ashlee Brooks.”"]'] User: ['Kevin Adelstein', 'Managing a great Dermatology practice.', 'Advanced Dermatology & Cosmetic Surgery Center', 'Advanced Dermatology, Inc', '[{"company":"Advanced Dermatology, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"May 1998 - Present 23 years 8 months","duration_short":"23 years 8 months","end_date":"Present","start_date":"May 1998","subtitle":"Advanced Dermatology, Inc","title":"CFO and Office Manager"}],"url":""},{"company":"Edge Seal Technologies, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1995 Dec 1998 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 1998","start_date":"Apr 1995","subtitle":"Edge Seal Technologies, Inc","title":"Vice President"}],"url":""},{"company":"Meaden & Moore, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1989 Apr 1995 6 years 3 months","duration_short":"6 years 3 months","end_date":"Apr 1995","start_date":"Feb 1989","subtitle":"Meaden & Moore, Inc","title":"Manager of Consulting"}],"url":""},{"company":"BFGoodrich - Aircraft Evacuation Systems","company_id":null,"location":null,"positions":[{"description":"","duration":"Dec 1987 Jan 1989 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 1989","start_date":"Dec 1987","subtitle":"BFGoodrich - Aircraft Evacuation Systems","title":"Program Manager"},{"description":"","duration":"Jan 1987 Dec 1987 1 year","duration_short":"1 year","end_date":"Dec 1987","start_date":"Jan 1987","subtitle":"BFGoodrich - Aircraft Evacuation Systems","title":"Administrative Assistant to General Manager"}],"url":""},{"company":"BFGoodrich Aerospace Division","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1986 Jan 1987 10 months","duration_short":"10 months","end_date":"Jan 1987","start_date":"Apr 1986","subtitle":"BFGoodrich Aerospace Division","title":"Senior Acquisition Analyst"}],"url":""},{"company":"Dexter Water Management Systems Division","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1983 Aug 1985 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1985","start_date":"Aug 1983","subtitle":"Dexter Water Management Systems Division","title":"Financial Analyst"}],"url":""},{"company":"Ball and Associates C.P.A., Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1981 Aug 1983 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 1983","start_date":"Jul 1981","subtitle":"Ball and Associates C.P.A., Inc","title":"Senior Auditor"}],"url":""}]', '["Jason Iwanusa “I have known Kevin for 12 years while calling on Advanced Dermatology as a pharmaceutical representative. Kevin oversees Dr. Cohn\'s practice which is one of the busiest in all of Ohio. Because of his leadership his staff is also one of the best, with the least turnover of all the busy practices I have called on. Dr. Cohn is a great physician and her practice is as efficient as it is, because of the leadership Kevin offers. I would not only recomend Kevin, but also Advanced Dermatology for any skin care needs a person has.”","Rakesh Mehra, CFA “I came to know Kevin in Graduate School where he was elected the President of the student union by a wide margin. His time as the head of the student body was remarkably different from his predecessors. He brought a new vigor and dynamism to the workings of the union. More and better placements were organized for the graduate students, national companies started coming to meet the students. Kevin brings the same kind of qualities whatever he is involved in till date.”"]']### Assistant: The agent's job is to provide personalized services and unforgettable experiences in skincare and beauty, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in the dermatology field.
### Human: Agent: ['Larry McCreanor', 'Summary Results oriented senior sales management and business development professional. More than twenty-five years in management, sales, design, marketing, installation and service of Security Systems. A creative professional with a proven track record in management, consultative sales, marketing, product selection and vendor relations, communicating, and identifying profitable business opportunities. Areas of Expertise Sales Management Client Needs Assessment Key Account Management Relationship Management Contract Negotiations Sales & Marketing Co-Marketing Partnerships New Account Development Customer Service / Satisfaction Supplier Partnership Specialties: automation, brochure design, business development, business plans, competitive, concept development, customer relations, financial, functional, imaging, marketing, microsoft, microsoft access, microsoft office, negotiation, networking, newspaper, presentation skills, pricing, project design, proposal writing, publicity, sales,', 'Regional Sales Manager Proxim Wireless', 'Free Agent', '[{"company":"Free Agent","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Free Agent","title":"Looking for a great opportunity with a company that would benefit from my experience and work ethic"}],"url":""},{"company":"Henry Bros. Electronics","company_id":null,"location":"","positions":[{"description":"Implement sales effort for Security Integrator representing various manufacturers for access control, CCTV surveillance in Metro area.Prospect, propose and consummate the sale and installation of integrated security systemsDevelop relationships with new technology partners. Responsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, management review, presentations, negotiations, closings, sales to operations turnover and contracting","duration":"Jan 2009 Jan 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2011","start_date":"Jan 2009","subtitle":"Henry Bros. Electronics","title":"Senior Account Executive"}],"url":""},{"company":"Siemens Building Technologies","company_id":"siemens","location":"","positions":[{"description":"Implement sales effort for Building Automation, Fire and Security Integrator representing various manufacturers for access control, CCTV surveillance and burglar alarm systems in Metro area.Build relationships with other Siemens operating companies to offer a single company solutionProspect, propose and consummate the sale and installation of integrated security systemsDevelop a Healthcare vertical market business plan and strategy Cultivated and maintained relationships with vendors, consultants architects and engineersResponsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, management review, presentations, negotiations, closings, sales to operations turnover and contracting","duration":"Jan 2007 Jan 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2009","start_date":"Jan 2007","subtitle":"Siemens Building Technologies","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Ingersoll Rand Security Technologies","company_id":"allegion-us","location":"","positions":[{"description":"SalesImplement sales effort for security integrator representing various manufacturers for access control, CCTV surveillance and burglar alarm systems in New Jersey and New York.Develop new and existing relationships with a commercial and industrial corporate clienteleCultivated and maintained relationships with vendors, consultants and architectsResponsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, presentations, negotiations, closings and contracting","duration":"Dec 2005 Apr 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2007","start_date":"Dec 2005","subtitle":"Ingersoll Rand Security Technologies","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/allegion-us"},{"company":"Service Works Inc","company_id":null,"location":"","positions":[{"description":"Implement sales effort for security integrator representing various manufacturers for access control, CCTV surveillance and burglar alarm systems in New Jersey and New York.Total responsibility and development of sales departmentProspect, propose and consummate the sale and installation of integrated security systemsActively involved in product selections with managementRecommended vertical markets and related tradeshows and created related marketing informationEnhanced the company\'s image and visibility by launching the Security Expo concept and brought together 25+ manufacturers to sponsor and offset costs as well as attracting local television and newspaper publicityMaintained vendor relationships and generated leads from these relationshipsIntroduced additional revenue opportunities and reviewed and adjusted pricing structures with managementGuided individuals in establishing financial goalsResponsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, presentations, negotiations, closings and contracting","duration":"Apr 2004 Sep 2005 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2005","start_date":"Apr 2004","subtitle":"Service Works Inc","title":"Vice President of Sales"}],"url":""},{"company":"Electronic Technologies Corp","company_id":null,"location":"","positions":[{"description":"Managed sales and marketing activities with national company providing electronic security solutions for commercial accounts in Manhattan and surrounding areasDeveloped and maintained new and existing business with regional and national end-usersEstablished new client relationships, and subsequently, turned them into long-term relationships with senior level decision-makersConsistently exceeded monthly and annual sales objectives2002 & 2004 2 Million Dollar Club for sales excellence","duration":"Jan 2000 Jan 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2004","start_date":"Jan 2000","subtitle":"Electronic Technologies Corp","title":"Enterprise Solutions Manager"}],"url":""},{"company":"Visiak Security Systems Inc","company_id":null,"location":"","positions":[{"description":"Co-Owner of new business responsible for all aspects of business including business development of New York, New Jersey and Connecticut market of CCTV and Access Control SystemsInitiated and executed sales process for major corporations, financial institutions and colleges and universitiesIdentified vertical markets and developed programs to target these marketsAssisted in product selectionMaintained consistent growth and built territory sales to $ 8 million annually over twenty yearsDeveloped a company brochure and marketing pieces to enhance our company\'s communicationsDesigned a functional trade show exhibitAttended various networking groups to develop relationships and market the companyHired salespeople and assigned quotas based on abilityDeveloped sales proposals, pricing and presentations based on historical and competitive information to respond to client and prospect needs","duration":"Jan 1981 Jan 2000 19 years 1 month","duration_short":"19 years 1 month","end_date":"Jan 2000","start_date":"Jan 1981","subtitle":"Visiak Security Systems Inc","title":"Vice President/Co-Owner"}],"url":""},{"company":"ADT Fire & Security","company_id":"adt-fire-&-security","location":"","positions":[{"description":"","duration":"1979 1981 2 years","duration_short":"2 years","end_date":"1981","start_date":"1979","subtitle":"ADT Fire & Security","title":"Technician"}],"url":"https://www.linkedin.com/company/adt-fire-&-security"}]', '["Kathleen Aitken-Dermody “I worked with Larry at HBE where he was one of the best sales professionals I ever worked with. He easily developed great rapport with customers and they consider him a valuable and trustworthy resource. Larry does sales how it should be done, with it being a win-win for both the customer and the company. As a CRM administrator, I also appreciated Larry\'s conscientious behavior in keeping his pipeline opportunities up-to-date.”","Patrick Randazzo “Larry is a great conversationalist who is extremely knowledgeable about the electronic security industry. I was fortunate to work with Larry on several large projects when he was employed at Siemens Industry. Larry is experienced with many different products and applications. He is a seasoned professional who is well respected by his peers and his clients. He is someone you want in a discussion about security and safety at all levels of complexity. I consider Larry to be an excellent communicator who can deliver a superb product presentation in order to reach is audience. Larry is one of the good guys in this industry I and highly recommend him as an expert in his field.”"]'] User: ['Alisa Suslikova', 'Specialties: CPA licensed', 'CFO', 'Weed Man USA', '[{"company":"Weed Man USA","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Weed Man USA","title":"Chief Financial Officer"}],"url":""},{"company":"Class 101","company_id":"class-101","location":"","positions":[{"description":"","duration":"Apr 2021 Aug 2021 5 months","duration_short":"5 months","end_date":"Aug 2021","start_date":"Apr 2021","subtitle":"Class 101","title":"VP of Finance"}],"url":"https://www.linkedin.com/company/class-101"},{"company":"Lockmasters Inc","company_id":"lockmasters-inc","location":null,"positions":[{"description":"","duration":"Jul 2018 Feb 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2021","start_date":"Jul 2018","subtitle":"Lockmasters Inc","title":"CFO"},{"description":"Responsible for all accounting and finance functions within the organization. These functions include overseeing operations of AR/AP/HR functions and it\'s adherence to policies and procedures. Responsible for accurate and timely month-end close, compilation of financial statements, monthly reconciliations. Ensure successful completion of all audits and reviews. Assist, as required, with annual budget process and variance analyses. Responsible for renewing various agreements, contracts and/or loans.","duration":"Jul 2014 Jul 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2018","start_date":"Jul 2014","subtitle":"Lockmasters Inc","title":"Controller"}],"url":"https://www.linkedin.com/company/lockmasters-inc"},{"company":"MESA Medical Group of Team Health","company_id":"mesa-medical-group","location":"Lexington, Kentucky Area","positions":[{"description":"Responsible for all areas relating to accounting functions and financial reporting: general ledger maintenance, account reconciliations, month end close, financial statement & forecasts preparation as well as payroll assistance. Interface with other departments to analyze data. Compile various audit schedules to ensure a clean and timely year-end audit. Also responsible for supervising and mentoring staff accountants, develop and implement new procedures to enhance the workflow of the department. Serve as functional expert for Microsoft Great Plains.","duration":"Jan 2013 Jun 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2014","start_date":"Jan 2013","subtitle":"MESA Medical Group of Team Health","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/mesa-medical-group"},{"company":"NSG Pilkington","company_id":"nsg-pilkington","location":"","positions":[{"description":"Responsible for maintaining and administer production accounting system for 3 locations. Participate in development of annual budget & forecasts. Responsible for month end and year end closing including: analysis and journal entry preparation, month-end reporting, reconciliations. Provide support for cycle counts and physical inventory. Prepare various financial and operations reports including variance analyses, departmental variance and cost tracking report. Present and explain financial results to Management group on monthly basis.","duration":"Nov 2011 Jan 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2013","start_date":"Nov 2011","subtitle":"NSG Pilkington","title":"Cost Accountant"}],"url":"https://www.linkedin.com/company/nsg-pilkington"},{"company":"Foam Design Inc.","company_id":"foam-design-inc-","location":"","positions":[{"description":"Responsible for analyzing cost accounting data and assist with cycle count/physical inventories. Review and analyze inventory and margin reports, conduct research and perform analytical studies in regards to cost analyses and profitability. Also responsible for monthly financial closing and preparation of monthly financial statements and multi-company reporting; maintaining general ledger, accounts reconciliations, and cash flow management; performing monthly bank reconciliations, and periodic filing of sales and property taxes. Other duties include supervision of accounts payable and accounts receivable, and creation of the annual budget.","duration":"Aug 2006 Nov 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2011","start_date":"Aug 2006","subtitle":"Foam Design Inc.","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/foam-design-inc-"},{"company":"Okaya USA","company_id":null,"location":"","positions":[{"description":"Responsible for traffic control and processing relevant paperwork for import/export; performing monthly inventory reconciliation; and supporting external (field) and in-house sales. Other duties included: analyzing accounts receivable; handling collections; creating contracts; processing invoices and claims; and assisting in other areas of accounting. Responsible for traffic control and processing relevant paperwork for import/export; performing monthly inventory reconciliation; and supporting external (field) and in-house sales. Other duties included: analyzing accounts receivable; handling collections; creating contracts; processing invoices and claims; and assisting in other areas of accounting.","duration":"Sep 2004 Jul 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2006","start_date":"Sep 2004","subtitle":"Okaya USA","title":"Accounting Assistant"}],"url":""}]', '["John Douglas “Alisa is excellent at generating timely and meaningful financial reporting and forecasting. Her experience with controlling funds flow and separation of duties inside the finance and accounting function make her a valuable asset. Alisa is precise, incredibly hard working and reliable. ”","Ricki Keaton “I had the pleasure of working with Alisa for a number of years. I found her to be extremely professional and qualified. I consider her one of the best CFO\'s I\'ve worked along side. She maintained a well organized department with defined processes. She excels under pressure and is very deadline oriented. Alisa would be a great asset to any organization lucky enough to have her. ”"]']### Assistant: The agent's job is to develop relationships with new technology partners and propose and consummate the sale and installation of integrated security systems, while the user is reaching out to the agent because they need assistance with accurate and timely financial reporting and forecasting for their company.
### Human: Agent: ['Jake Kressner', 'Successful real estate professional demonstrating strong performance with acquisitions, debt, management, and restructuring strategies. Employers comprise of an agency lender, savings bank, and owner/operator. My strengths focus on evaluating transactions, negotiating terms, and maintaining submarket knowledge: CA, DC, DE, FL, GA, MD, NC, NY, OR, and PA.', 'Director at Avant Capital Partners', 'Avant Capital Partners', '[{"company":"Avant Capital Partners","company_id":"avant-capital-partners","industry":"Real Estate","location":"New York, New York, United States","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Avant Capital Partners","title":"Director"}],"url":"https://www.linkedin.com/company/avant-capital-partners"},{"company":"MFOWN, LLC","company_id":null,"location":"Greater New York City Area","positions":[{"description":"• Acquiring multifamily units and adding to existing units under management • Lead sourcing and asset evaluations on opportunities usually greater than $10 million • Select financing options that maximize investors’ ROI • Acquiring multifamily units and adding to existing units under management • Lead sourcing and asset evaluations on opportunities usually greater than $10 million • Select financing options that maximize investors’ ROI","duration":"Mar 2019 Feb 2021 2 years","duration_short":"2 years","end_date":"Feb 2021","start_date":"Mar 2019","subtitle":"MFOWN, LLC","title":"Director, Acquisitions"}],"url":""},{"company":"Hunt Real Estate Capital","company_id":"hunt-real-estate-capital","location":"Washington D.C. Metro Area","positions":[{"description":"• Promoted 2x by exceeding performance goals• Focused on closing loans greater than $7.5 million via Fannie Mae, Freddie Mac, & bridge execution• Wrote memos for underwriting approval based on financial analysis, REIS, CoStar, & 3rd parties• Issued loan applications for borrowers to execute • Resolved various servicing issues with existing clients • Promoted 2x by exceeding performance goals• Focused on closing loans greater than $7.5 million via Fannie Mae, Freddie Mac, & bridge execution• Wrote memos for underwriting approval based on financial analysis, REIS, CoStar, & 3rd parties• Issued loan applications for borrowers to execute • Resolved various servicing issues with existing clients","duration":"Oct 2010 Jan 2019 8 years 4 months","duration_short":"8 years 4 months","end_date":"Jan 2019","start_date":"Oct 2010","subtitle":"Hunt Real Estate Capital","title":"Vice President, Originations"}],"url":"https://www.linkedin.com/company/hunt-real-estate-capital"},{"company":"TD Bank","company_id":"td","location":"Asheville, North Carolina Area","positions":[{"description":"• Increased NOI by 45% managing a mobile home park that includes 48 pad sites• Wrote credit memos approved by credit committee for acquisitions, refinances, and lines of credit• Analyzed personal financial statements, personal/corporate taxes, and corporate balance sheets • Evaluated to foreclose versus DIL and pursue judgement deficiency based on charge-off amount • Supported the managing director in selling 100+ REOs/loans by preparing investment packages • Increased NOI by 45% managing a mobile home park that includes 48 pad sites• Wrote credit memos approved by credit committee for acquisitions, refinances, and lines of credit• Analyzed personal financial statements, personal/corporate taxes, and corporate balance sheets • Evaluated to foreclose versus DIL and pursue judgement deficiency based on charge-off amount • Supported the managing director in selling 100+ REOs/loans by preparing investment packages","duration":"Oct 2009 Oct 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2010","start_date":"Oct 2009","subtitle":"TD Bank","title":"Analyst, Special Assets & Lending Underwriting"}],"url":"https://www.linkedin.com/company/td"},{"company":"Baruch College","company_id":"baruch-college","location":"Greater New York City Area","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Baruch College","title":"MBA Student, Real Estate"}],"url":"https://www.linkedin.com/company/baruch-college"}]', '["Jason Wasserman, MBA “Jake is an honest, hard-working, detail-oriented, and entrepreneurial individual with whom I have had the pleasure of conducting business. While he was at TD Bank, we had tried to negotiate several REO/loan sales and we have been in touch regularly ever since. I commend him for his ability to thoroughly analyze and provide perspective on various financial pro-formas as well as his negotiation skills and ability to work with and manage teams.”","Stephanie Adkins “Jake Kressner is an excellent source for providing agency financing. He understands the ins and outs of his products, and he articulately presents financial concepts in a marketable way. Jake speaks confidently about many submarkets throughout the US, and he is always looking for new ways to challenge himself.”"]'] User: ['Dr. Michael Barton-El', 'Experienced Real Estate Agent with a demonstrated history of working in the real estate industry. Skilled in Debt Consolidation, Debt Restructuring, Debt & Equity Financing, Debt Management, and Management. Strong finance professional graduated from DeVry Institute of Technology.', 'Manager/ Consultant/ Investment Specialist at Freedom Real Estate Investments, LLC', 'FREEDOM REAL ESTATE INVESTMENTS, LLC', '[{"company":"FREEDOM REAL ESTATE INVESTMENTS, LLC","company_id":"freedom-real-estate-investments-llc","industry":"Real Estate","location":"Bronx, New York","positions":[{"description":"I currently manage several real estate companies and help new investors close transactions. I currently manage several real estate companies and help new investors close transactions.","duration":"Sep 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Sep 2013","subtitle":"FREEDOM REAL ESTATE INVESTMENTS, LLC","title":"Manager/ Realtor/ Consultant/ Investment Specialist"}],"url":"https://www.linkedin.com/company/freedom-real-estate-investments-llc"}]', '["Caroline Sampani “I highly recommend consulting, mentoring, as well as partnering with Dr. Mike. Dr. Mike surpasses expectations when it comes to real state and loan refinancing. His vision changes how we look at the world. His leadership skills are beyond compare. He knows how to make his team and every single member achieve its full potential through his expertise and never-ending support. I am very honored to be a member of his team and witness how great this man is!”","Junryl Lazaro “Dr. Michael has been a great inspiration and motivates me to do my job as a realtor.”"]']### Assistant: The agent's job is to provide agency financing and today, the agent is reaching out to the user because they need assistance with debt consolidation and restructuring for their real estate investments.
### Human: Agent: ['Robert Coburn', 'I love working with computers, it has been a passion of mine since I was a child. I am quick to adapt and highly efficient. While going to college I worked on computers under both Circuit City and Best Buy, where I attained my customer service ability and effective communication skills. Since graduating college, I have performed a number of job duties at various organizations. Helpdesk, Desktop/Remote Support, Server Administrator, Infrastructure Monitoring, and Account Management, just to name a few. A more detailed list can be found under my Experience Section.', 'IT Manager at RiseSmart', 'Cybersecurity for Executives at California State University, Chico', '[{"company":"Cybersecurity for Executives at California State University, Chico","company_id":"cybersecurity-for-executives-csu-chico","industry":"Education Administration Programs","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Cybersecurity for Executives at California State University, Chico","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/cybersecurity-for-executives-csu-chico"},{"company":"RiseSmart","company_id":"randstadrisesmart","location":"San Jose, Ca","positions":[{"description":"System Administrator - Active Directory and Office365 (Leveraging Powershell for onboarding, offboarding, and organizational changes)Network Administrator - Cisco Meraki Installation, configuration, and management Security Analysis and Remediation - Using Crowdstrike Falcon and Tenable.IO to identify and re-mediate security exploitsEstablish Standard Operating Procedures and Creating End User Documentation for common support issues/requests.Establish Vendor Relationships - Leveraging parent company and sister BUs where applicable.Desktop Support - Provide end user support for C level executives, local users, and remote users both domestic and international.","duration":"Apr 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Apr 2018","subtitle":"RiseSmart","title":"IT Manager"}],"url":"https://www.linkedin.com/company/randstadrisesmart"},{"company":"Cox Automotive Inc.","company_id":"cox-automotive-inc-","location":"Redwood City, Ca","positions":[{"description":"Manage IT Helpdesk team in day to day operations with hands on support.VmWare vCenter managementProblem escalation and resolution for Helpdesk teamSymantec End-Point Protection Management for servers and workstationsOSX Server and OSX Profile ManagementOffice 365 AdministrationManage Remote-site Office Expansions and on-site infrastructure installation/management Manage IT Helpdesk team in day to day operations with hands on support.VmWare vCenter managementProblem escalation and resolution for Helpdesk teamSymantec End-Point Protection Management for servers and workstationsOSX Server and OSX Profile ManagementOffice 365 AdministrationManage Remote-site Office Expansions and on-site infrastructure installation/management","duration":"Jan 2015 Apr 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2018","start_date":"Jan 2015","subtitle":"Cox Automotive Inc.","title":"IT Manager for Xtime"}],"url":"https://www.linkedin.com/company/cox-automotive-inc-"},{"company":"Xtime","company_id":"xtime","location":"Redwood City, Ca","positions":[{"description":"Responsibilities:Built VmWare (ESXi 5.5) environment for Financial Department ERP System TensoftActive Directory and LDAP ManagementSSLVPN ManagementVoIP Management (Broadcore and Interactive Intelligence)Built ticketing system environment for IT Helpdesk (ManageEngine Service Desk)Google Apps(E-mail, Drive, Calendar) AdministratorMac OSX/Windows 7 Troubleshooting Responsibilities:Built VmWare (ESXi 5.5) environment for Financial Department ERP System TensoftActive Directory and LDAP ManagementSSLVPN ManagementVoIP Management (Broadcore and Interactive Intelligence)Built ticketing system environment for IT Helpdesk (ManageEngine Service Desk)Google Apps(E-mail, Drive, Calendar) AdministratorMac OSX/Windows 7 Troubleshooting","duration":"Sep 2013 Dec 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2014","start_date":"Sep 2013","subtitle":"Xtime","title":"IT System Administrator"}],"url":"https://www.linkedin.com/company/xtime"},{"company":"Cypress HCM","company_id":"cypress-hcm","location":"Redwood City, Ca","positions":[{"description":"Contracted to Xtime Inc.Dual Roles: Desktop Support & Junior System AdministratorResponsibilities: MAC OSX and Windows 7 troubleshootingPolycom VoIP Phone setup and troubleshooting.ACME Badge Access AdministratorActive Directory ManagementWebEx AdministrationDNS Server test builds (Windows Server & Redhat Linux)Google Apps AdministratorActive Directory PSO and FGPP Management. Contracted to Xtime Inc.Dual Roles: Desktop Support & Junior System AdministratorResponsibilities: MAC OSX and Windows 7 troubleshootingPolycom VoIP Phone setup and troubleshooting.ACME Badge Access AdministratorActive Directory ManagementWebEx AdministrationDNS Server test builds (Windows Server & Redhat Linux)Google Apps AdministratorActive Directory PSO and FGPP Management.","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"Cypress HCM","title":"IT Contractor"}],"url":"https://www.linkedin.com/company/cypress-hcm"},{"company":"Robert Half Technology","company_id":"robert-half-international","location":"Alameda County Medical Center","positions":[{"description":"Contracted to Alameda County Medical Center.Desktop support for the following campuses:Highland HospitalFairmont HospitalEastmont Wellness CenterNewark Health CenterJohn George Psychiatric PavilionSupport for users include (desk-side and remote triage):Desktops and Laptops (Windows and MAC)Tablets (iPad, Android, & Kindle)Thin ClientsMobile Devices (iPhone, Android, Blackberry)Back-end Support:Windows Print Server 2000/2003/2008DHCP administratorActive Directory AdministrationNetwork patching and troubleshootingVmWare View and Citrix Administration","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Robert Half Technology","title":"IT Contractor"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Wind River","company_id":"wind-river","location":"Alameda, Ca","positions":[{"description":"VPN/RSA connection troubleshootingImaging and deploying workstationsOpening, tracking, & following up on trouble tickets.UNIX/AD account managementAccepting walk ins and desk-side visit triage.Global remote support via phone and email. VPN/RSA connection troubleshootingImaging and deploying workstationsOpening, tracking, & following up on trouble tickets.UNIX/AD account managementAccepting walk ins and desk-side visit triage.Global remote support via phone and email.","duration":"Feb 2012 May 2012 4 months","duration_short":"4 months","end_date":"May 2012","start_date":"Feb 2012","subtitle":"Wind River","title":"Help Desk Technician II"}],"url":"https://www.linkedin.com/company/wind-river"},{"company":"Alameda County","company_id":"alameda-county","location":"","positions":[{"description":"Helpdesk support, during normal 8x5 hours as well as 24x7 support. Physically installing servers & retiring old servers. Updating documentation Opening, tracking, & following up on trouble tickets. Backup and Recovery of user & server files IBM z/OS operator including IPL and weekly maintenance. Helpdesk support, during normal 8x5 hours as well as 24x7 support. Physically installing servers & retiring old servers. Updating documentation Opening, tracking, & following up on trouble tickets. Backup and Recovery of user & server files IBM z/OS operator including IPL and weekly maintenance.","duration":"Oct 2009 Dec 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2011","start_date":"Oct 2009","subtitle":"Alameda County","title":"IT Specialist III"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Best Buy","company_id":"best-buy","location":"","positions":[{"description":"Computer hardware troubleshoot, repair, installation, & replacement Windows XP/Vista/7 software troubleshoot, repair, & installation Anti-virus/spyware install/maintenance & malware removal Data backup & recovery. Training technicians on troubleshooting & repairing Computer hardware troubleshoot, repair, installation, & replacement Windows XP/Vista/7 software troubleshoot, repair, & installation Anti-virus/spyware install/maintenance & malware removal Data backup & recovery. Training technicians on troubleshooting & repairing","duration":"Nov 2007 Mar 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2010","start_date":"Nov 2007","subtitle":"Best Buy","title":"Tier 1 Technician"}],"url":"https://www.linkedin.com/company/best-buy"}]', '["David Chapman “I thoroughly enjoyed partnering with and leading Robert at RiseSmart. For nearly two years he led our Corporate IT department by himself, supporting our staff around the world. As the CFO, I relied on Robert every day to keep the company online and be the expert in the room when dealing with our corporate network and IT security issues, and he never let me (or the company) down. IT security (and their audits) has become an increasingly important aspect of both our worlds, and I was very impressed with how quickly Robert pivoted to help make the necessary investments and improvements to our security infrastructure. I hope to have the opportunity to work with Robert again soon!”","Warren W. “I worked with Robert for several years. He was dedicated, hard working, always willing to help, very resourceful, trust worthy and dependable. Robert was a great team member well liked by employees and customers.”"]'] User: ['Jon Elder', 'I help companies make payment processing decisions, working with leadership teams to develop and execute strategies that best support their people and business.', 'Co-Founder at Aspen Processing LLC', 'Aspen Processing LLC', '[{"company":"Aspen Processing LLC","company_id":null,"location":"Walnut Creek, California, United States","positions":[{"description":"Payment Processing","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Aspen Processing LLC","title":"Co-Founder"}],"url":""},{"company":"JLL","company_id":"jll","location":"San Francisco Bay Area","positions":[{"description":"Integral member of our JLL Oakland team.","duration":"Apr 2006 Mar 2021 15 years","duration_short":"15 years","end_date":"Mar 2021","start_date":"Apr 2006","subtitle":"JLL","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/jll"},{"company":"AT&T","company_id":"att","location":"Oakland, CA","positions":[{"description":"Managed the Oakland, Alameda, Berkeley, and Emeryville territory for teleco and data revenue, responsible for $6,000,000 in annual revenue.","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"AT&T","title":"Account Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["“Jon did a fantastic job helping us secure a new building in San Francisco for Tissue Banks International. He was diligent during the search process, instrumental during the decision making process, and invaluable during the negotiation and closing process. I have worked with a lot of real estate professionals in my career and Jon is one of the very best.”","“Of the many commercial real estate brokers I have worked with, Jon Elder stands out. He is professional, thorough, personable, creative and very good at finding solutions that work. As my tenant rep, he helped me understand new markets and untangle complicated negotiations. When I was looking to invest, Jon laid out my options clearly with a keen view of long term trends. I highly recommend Jon to anyone seeking advice in commercial real estate.”"]']### Assistant: The agent's job is to provide IT support and manage the company's network and security infrastructure, while the user is reaching out to the agent because they need assistance in implementing secure payment processing solutions for their business.
### Human: Agent: ['RJ Martin', 'Seasoned and innovative Management leader with a proven record of achievement in identifying opportunities for operational improvement to increase business. Possesses exceptional ability to develop and implement action plans that drive growth in the business by developing strong relationships across departments, partners, and customers. Recognized as an effective manager skilled at inspiring and promoting top talent resulting in successful teams with high levels of Insurance, productivity and employee retention. Experienced at multi-level collaboration and communication within the community and across all organizational levels using excellent Business Development skills. Highly respected for the ability to establish positive relationships with others through integrity', 'Satellite Division Manager - Health Insurance (Dental, Vision, Life, Annuity) at USHEALTH Advisors', 'USHEALTH Advisors', '[{"company":"USHEALTH Advisors","company_id":"ushealth-advisors","industry":"Insurance","location":"","positions":[{"description":"Recruiting for enthusiastic, driven, goal-oriented sales professionals to build my team in the Sarasota area. Contact me for a brief phone interview. Recruiting for enthusiastic, driven, goal-oriented sales professionals to build my team in the Sarasota area. Contact me for a brief phone interview.","duration":"Dec 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Dec 2012","subtitle":"USHEALTH Advisors","title":"Satellite Division Manager - Health Insurance (Dental, Vision, Life, Annuity)"}],"url":"https://www.linkedin.com/company/ushealth-advisors"},{"company":"Management Assistance Partners","company_id":"management-assistance-partners","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"I give small business owners time to focus on business growth by providing hands-on help running their businesses. I give small business owners time to focus on business growth by providing hands-on help running their businesses.","duration":"May 2012 Dec 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2013","start_date":"May 2012","subtitle":"Management Assistance Partners","title":"Owner, Management Assistance Partners. Part-time Operations Management Executive Services"}],"url":"https://www.linkedin.com/company/management-assistance-partners"},{"company":"Advantage Restoration & Contracting","company_id":"advantage-restoration-&-contracting","location":"Plant City, FL","positions":[{"description":"","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"Advantage Restoration & Contracting","title":"Director, Business Development"}],"url":"https://www.linkedin.com/company/advantage-restoration-&-contracting"},{"company":"Fresh Fruit 2 Go","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2002 Jul 2011 9 years 6 months","duration_short":"9 years 6 months","end_date":"Jul 2011","start_date":"Feb 2002","subtitle":"Fresh Fruit 2 Go","title":"General Manager"}],"url":""}]', '["Gail Lyons “RJ is a very dedicated individual, his work ethics are outstanding and he is very honest and trustworthy and you will just love him!!!”","Christine Rabel \\"It is an honor to recommend RJ Martin, especially in his capacity as the Owner of Management Assistance Partners. RJ has many gifts in working with others, especially his ability to balance professionalism with compassion. Ideally, he is a terrific contact for any business, as he always puts his \\"best foot forward\\" while maintaining a comfortable ease in client relations. Watching his expertise unfold in this business has been enlightening...it seems he has no limits to what he can learn, and therefore share, with clientele. Everyone who has had the pleasure of working with RJ will tell you that you could not ever find another person more helpful, and sincerely interested in the best interest of said recipents. You certainly make it look effortless, RJ. Congratulations inmaking such a profound difference for others with Management Assistance Partners...you help OTHERS look good, and by extension, you shine!\\""]'] User: ['Ed Fratz', 'I’m proud to represent health coverage working with individuals, families and small busineses that are tailor-made to fit your needs and budget. It all starts with a simple, quick and easy needs analysis to determine the best type of health coverage for you. Contact me today.', 'Licensed Insurance Agent at USHEALTH Advisors', 'USHEALTH Advisors', '[{"company":"USHEALTH Advisors","company_id":"ushealth-advisors","industry":"Insurance","location":"","positions":[{"description":"Specialize working with individuals, families and business owners to assist on decreasing health insurance costs and at the same time increasing benefits. Specialize working with individuals, families and business owners to assist on decreasing health insurance costs and at the same time increasing benefits.","duration":"May 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"May 2020","subtitle":"USHEALTH Advisors","title":"Licensed Insurance Agent"}],"url":"https://www.linkedin.com/company/ushealth-advisors"},{"company":"Just Fratzed Sales Training","company_id":"just-fratzed-sales-training","location":"","positions":[{"description":"Just Fratzed Sales Training works with sales teams to change behaviors to increase results. We have a complete inventory of sales classes that include, B2B sales skills, retail sales skills, prospecting, networking and referral generation, presentation skills, how to create customer loyalty, and class on how to get the competition fired without saying anything bad about them, known as the Wedge. Just Fratzed Sales Training works with sales teams to change behaviors to increase results. We have a complete inventory of sales classes that include, B2B sales skills, retail sales skills, prospecting, networking and referral generation, presentation skills, how to create customer loyalty, and class on how to get the competition fired without saying anything bad about them, known as the Wedge.","duration":"Jan 2010 May 2020 10 years 5 months","duration_short":"10 years 5 months","end_date":"May 2020","start_date":"Jan 2010","subtitle":"Just Fratzed Sales Training","title":"Owner/Operator"}],"url":"https://www.linkedin.com/company/just-fratzed-sales-training"},{"company":"Verizon Wireless","company_id":"verizon","location":"","positions":[{"description":"Corporate sales trainer. Certified to train: professional sales skills, contact management programs, networking, wedge, business prospecting, prospecting to the top, call reluctance, time and territory management, leadership training Corporate sales trainer. Certified to train: professional sales skills, contact management programs, networking, wedge, business prospecting, prospecting to the top, call reluctance, time and territory management, leadership training","duration":"Jan 2007 Jan 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2010","start_date":"Jan 2007","subtitle":"Verizon Wireless","title":"Senior B2B Sales Trainer"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"SunCom Wireless","company_id":"suncom-wireless","location":"","positions":[{"description":"Market Manager for the eastern NC. Located out of Wilmington. Responsible for the B2B channel. SunCom was a regional wireless carrier. Market Manager for the eastern NC. Located out of Wilmington. Responsible for the B2B channel. SunCom was a regional wireless carrier.","duration":"Oct 2003 Jul 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2005","start_date":"Oct 2003","subtitle":"SunCom Wireless","title":"Market Manager"}],"url":"https://www.linkedin.com/company/suncom-wireless"},{"company":"CellularOne","company_id":null,"location":"","positions":[{"description":"Regional GM for a regional wireless carrier. Managed all 3 sales channels for Eastern GA, located out of Savannah. Regional GM for a regional wireless carrier. Managed all 3 sales channels for Eastern GA, located out of Savannah.","duration":"Feb 2001 Sep 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2002","start_date":"Feb 2001","subtitle":"CellularOne","title":"Regional GM"}],"url":""},{"company":"Suncom","company_id":null,"location":"","positions":[{"description":"Director of sales of a newly formed wireless carrier for Northern Alabama. Director of sales of a newly formed wireless carrier for Northern Alabama.","duration":"Apr 1999 Feb 2001 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2001","start_date":"Apr 1999","subtitle":"Suncom","title":"Director of sales"}],"url":""},{"company":"PriCellular","company_id":null,"location":"","positions":[{"description":"Coached a B2B sales team that generated new business deals for a regional wireless company that focused on on small to medium sized companies. Coached a B2B sales team that generated new business deals for a regional wireless company that focused on on small to medium sized companies.","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"PriCellular","title":"Market Manager"}],"url":""}]', '["Keegan Divant “Ed\'s sales and motivation training has proven to be invaluable to me. His sessions are entertaining and even better, they produce results. Following the Fratz methodology, I was able to close a deal with a company that had previously refused to meet with me. Results like that are worth every penny.”","Shane Barringer “Ed\'s teaching, coaching and mentoring is absolutely invaluable. Under his direction I learned how to successfully prospect for new business, properly conduct appointments, and make high quality presentations that blew away the competition. I can most assuredly say that without Ed\'s training I would not be where I am today. His ability to practically explain in-depth sales strategies while keeping you entertained is unmatched. I would recommend his sales training programs to anyone that wants to take their sales team to the next level.”"]']### Assistant: The agent's job is to recruit enthusiastic sales professionals to build their team, and today the user is reaching out to the agent because they need assistance in decreasing health insurance costs and increasing benefits.
### Human: Agent: ['David Juarez', 'Experienced operations/cargo systems manager with a demonstrated history of working in the airlines/aviation industry. Skilled in operations management, staffing maintenance, delegation, time management, and high-volume project management. Strong IT professional with focus in business management, resource efficiency and related support services.', 'IT Business Analyst at Alliance Ground International', 'Alliance Ground International', '[{"company":"Alliance Ground International","company_id":"alliance-ground-international","industry":"Transportation, Logistics and Storage","location":"Miami, Florida, United States","positions":[{"description":"- Improved cyber security through proper application of technologies and policies- Instituted the creation of a business intelligence reporting system to improve insight and operational visibility for executive management- Travelled regularly, working on-site with business and IT users for installation, setup and configuration of software and infrastructure components- Partnered with developers to automate manual processes, saving time and money while decreasing errors- Performed quality assurance, system integration and user acceptance testing to facilitate on-time, on-budget system implementation for over 2,000 global users","duration":"Jul 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Alliance Ground International","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/alliance-ground-international"},{"company":"Swissport","company_id":"swissport","location":null,"positions":[{"description":"- Maintained the office and warehouse performance of multiple facilities in order to meet the needs of clients- Oversaw operations in order to maintain compliance with Federal Aviation Administration (FAA), Customs and Border Protection (CBP), Transportation Security Administration (TSA), and Department of Homeland Security (DHS) laws and regulations","duration":"Jun 2017 Jul 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2018","start_date":"Jun 2017","subtitle":"Swissport","title":"Operations Manager"},{"description":"- Created and implemented SOPs in order to meet KPIs for assigned airline account- Acted as direct liaison between airline representatives and handling management","duration":"May 2016 Jul 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2017","start_date":"May 2016","subtitle":"Swissport","title":"Account Manager"},{"description":"- Interfaced with customers on various levels, ensuring accurate and timely movement of cargo to meet KPIs- Created schedule for the office and warehouse to avoid times of insufficient staffing","duration":"Aug 2014 May 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2016","start_date":"Aug 2014","subtitle":"Swissport","title":"Cargo Supervisor"},{"description":"- Facilitated the sorting and accurate distribution of international mail in accordance with United States Postal Service (USPS) regulations- Properly allocated personnel to ensure the timely arrival of mail at the designated aircraft for transport","duration":"Jan 2013 Aug 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2014","start_date":"Jan 2013","subtitle":"Swissport","title":"Cargo Warehouse Lead"},{"description":"- Routed inbound and outbound air freight shipments to their destinations by performing all required documentation tasks using the customer’s in house computer system, including the Automated Air Manifest System (AMS) and the Automated Air Export System (AES)- Accepts and checks air way bills against customs and other regulatory agency requirements such as cargo screening","duration":"Sep 2012 Jan 2013 5 months","duration_short":"5 months","end_date":"Jan 2013","start_date":"Sep 2012","subtitle":"Swissport","title":"Cargo Agent"}],"url":"https://www.linkedin.com/company/swissport"}]', '["Juan Cobo “David is an outstanding, self-motivated, resource. He is highly analytical, understands complex issues, exhibits exceptional judgement, is able to solve problems, and completes assignments very quickly. David quickly applied his profound knowledge of the cargo industry\'s processes and data, his excellent organizational skills, and his ability to understand businesses process to improve customer satisfaction, enabling growth. At the same time he learned many IT concepts, and skills, that were new to him out performing more experienced IT resources. ”","Christina Moody, BSN, RN “A worker like David Juarez is very hard to come by. David expertly filled the role of Operations Manager at Swissport for a little over a year, collaborating with me on a daily basis. David’s ability to resolve issues, visualize operations on the scale of the big picture, delegate and maximize efficiency was unlike any that I have seen before and made a large positive impact on revenue, customer relations and time management. Not to mention he always knew how to lighten the mood in moments of much needed comical relief, making him personable and pleasure to be around. Any company would be lucky to have David on their staff.”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide healthcare services, and today the agent is reaching out to the user because they need to schedule an appointment for a women's health check-up at the clinic.
### Human: Agent: ['Frank Taylor', 'Throughout my career, I have focused on solving problems. From building a better sales process to streamlining operations, I am able to step into any situation, assess current conditions and develop effective action plans to either turn-around or improve any organization. With over 20 years of progressive experience, I hold particular expertise in the challenges facing companies within the healthcare industry. However, I am diverse, and have either conducted consulting for or owned companies in the retail, wholesale, oil & gas industries, as well as a wide variety of small businesses. My specialties: • Strategic development • Business plan creation • Proven change agent/ problem solver • Complete P&L responsibility • Financial acumen and analysis • Mergers & acquisitions • Turnaround struggling operations • Avoided Chapter 11 proceedings • Improved customer relations • Increased shareholder value • Strong negotiator and closer • Sales & marketing Currently, I am seeking an opportunity where I can make a real and lasting impact to the company’s bottom line. Whether you need a more cohesive sales staff or improved strategic plans, I am the person who can help lead your company to even greater revenue growth while reducing costs.', 'Founder, CEO at Full Spectrum Hemp Company, LLC', 'Full Spectrum Hemp Company, LLC', '[{"company":"Full Spectrum Hemp Company, LLC","company_id":null,"location":"Weaverville, North Carolina","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Full Spectrum Hemp Company, LLC","title":"Founder, CEO"}],"url":""},{"company":"Eliada Home","company_id":null,"location":"Asheville, NC","positions":[{"description":"","duration":"May 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"May 2016","subtitle":"Eliada Home","title":"Chief Business Development Officer"}],"url":""},{"company":"Taylor Consulting","company_id":null,"location":"Asheville, NC and San Juan Capistrano, CA","positions":[{"description":"Additional years of operation: 1998 - 1999As a consultant, provided business problem resolution for a variety of firms, from small businesses to large, national corporations. Industries served included oil & gas, hospitals and diagnostic/ laboratory supplies.• Created strategic plans, reviewed investment offerings and reviewed product development• Coached senior management on team building, business plans, marketing and negotiations Additional years of operation: 1998 - 1999As a consultant, provided business problem resolution for a variety of firms, from small businesses to large, national corporations. Industries served included oil & gas, hospitals and diagnostic/ laboratory supplies.• Created strategic plans, reviewed investment offerings and reviewed product development• Coached senior management on team building, business plans, marketing and negotiations","duration":"2004 - Present 18 years","duration_short":"18 years","end_date":"Present","start_date":"2004","subtitle":"Taylor Consulting","title":"President"}],"url":""},{"company":"Westall Chandley, Inc.","company_id":null,"location":"Asheville, NC","positions":[{"description":"Purchased and operated a 100-year old building supply company, enacting sweeping changes to target market, products offered, infrastructure, staff and procedures to reach the high-end residential construction industry.• Mastered a complex industry to turn-around a struggling venture; facilitated major investments in facilities and equipment to expand offerings from primarily lumber to wide range of building materials• Hired, trained and led management team: COO, CFO and Sales Manager• Established and managed sales team, designed to penetrate the professional contractor market• Double business by 2008, maintaining a 35%+ revenue growth over 2 ½ years","duration":"Apr 2005 2013 8 years","duration_short":"8 years","end_date":"2013","start_date":"Apr 2005","subtitle":"Westall Chandley, Inc.","title":"President"}],"url":""},{"company":"Genova Diagnostics, Inc.","company_id":"genova-diagnostics-inc-","location":"Asheville, NC","positions":[{"description":".Genova Diagnostics is a global specialty clinical laboratory, pioneering a systems approach that supports healthcare providers in the personalized treatment and prevention of chronic disease. The company serves more than 8,000 primary and specialty physicians and healthcare providers.• Established and executed a strategic 5-year plan to prepare company for global growth • Streamlined operations while reducing costs and increasing bottom-line revenues• Hired and led new senior management team; consolidated all operational and executive functions• Completed a $MM round of equity financing","duration":"Jul 1999 Dec 2003 4 years 6 months","duration_short":"4 years 6 months","end_date":"Dec 2003","start_date":"Jul 1999","subtitle":"Genova Diagnostics, Inc.","title":"President, CEO and Chairman of The Board"}],"url":"https://www.linkedin.com/company/genova-diagnostics-inc-"},{"company":"Quest Diagnostics","company_id":"quest-diagnostics","location":"San Juan Capistrano, CA","positions":[{"description":"Originally a part of Corning Nichols, Quest Diagnostics Western Operations consisted of $400M+ revenue and employed 4300 professionals. The nine units included Dallas, TX; Denver, CO; Portland, OR; Phoenix, AZ; and San Diego, CA.• Complete oversight, management and continual evaluation of the 9 units• Extensive travel to the sites, monitoring operational plans and ensuring corporate mandates utilized Originally a part of Corning Nichols, Quest Diagnostics Western Operations consisted of $400M+ revenue and employed 4300 professionals. The nine units included Dallas, TX; Denver, CO; Portland, OR; Phoenix, AZ; and San Diego, CA.• Complete oversight, management and continual evaluation of the 9 units• Extensive travel to the sites, monitoring operational plans and ensuring corporate mandates utilized","duration":"Jan 1997 Dec 1997 1 year","duration_short":"1 year","end_date":"Dec 1997","start_date":"Jan 1997","subtitle":"Quest Diagnostics","title":"Regional Vice President, Western Operations"}],"url":"https://www.linkedin.com/company/quest-diagnostics"},{"company":"Corning Nichols Institute","company_id":null,"location":null,"positions":[{"description":"Full profit and loss responsibility for the two operating companies which comprise Corning Nichols Institute: Reference Laboratory and Nichols Institute Diagnostics with combined annual revenue of $170M.• Managed 10 senior-level direct reports across all functional areas (finance, sales, operations)• Headed up new R&D division for diagnostics tests and medical devices specific to on-site client laboratories• Gained FDA approval on new procedures and products• Formed a total of 6 Limited Liability Partnerships (LLP) to reduce risk, increase funding options and streamline the processes for R&D, production and finance• Expanded reach into international markets to generate additional $40M in revenue","duration":"Sep 1995 Jan 1997 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 1997","start_date":"Sep 1995","subtitle":"Corning Nichols Institute","title":"Executive Vice President, Chief Operating Officer"},{"description":"Directly responsible for all sales and marketing activities to this segment including logistics and all client contact functions. • Directly and indirectly managing staff of 500 with annual revenues of over $200M.• Following corporate merger, built $200M in revenue by reducing application time of products utilized within hospitals across the country• Worked closely with teaching hospitals to increase product adoption by upcoming physicians","duration":"Sep 1994 Sep 1995 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 1995","start_date":"Sep 1994","subtitle":"Corning Nichols Institute","title":"President, Hospital Division"}],"url":""},{"company":"Nichols Institute Diagnostics","company_id":"nichols-institute-diagnostics","location":"San Juan Capistrano, CA","positions":[{"description":"Direct P/L responsibility for Nichols Institute Substance Abuse Laboratory, a NIDA-certified facility serving clinical clients as well as numerous Fortune 1000 institutions.• Created division managing 100+ staff members and fine-tuned operations• Oversaw all legal services, facilities management and risk management for the division Direct P/L responsibility for Nichols Institute Substance Abuse Laboratory, a NIDA-certified facility serving clinical clients as well as numerous Fortune 1000 institutions.• Created division managing 100+ staff members and fine-tuned operations• Oversaw all legal services, facilities management and risk management for the division","duration":"Jan 1991 Sep 1994 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 1994","start_date":"Jan 1991","subtitle":"Nichols Institute Diagnostics","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/nichols-institute-diagnostics"},{"company":"Nichols Institute Diagnostics","company_id":"nichols-institute-diagnostics","location":"San Juan Capistrano, CA","positions":[{"description":"Significant Accomplishments: • Revenue growth at greater than 25% per year for the last 10 years• Orchestrated the acquisition and integration of European diagnostic company to expand product line and international presence• Completed technology/product acquisition of U.S.-based company, creating new technology base Significant Accomplishments: • Revenue growth at greater than 25% per year for the last 10 years• Orchestrated the acquisition and integration of European diagnostic company to expand product line and international presence• Completed technology/product acquisition of U.S.-based company, creating new technology base","duration":"1983 1990 7 years","duration_short":"7 years","end_date":"1990","start_date":"1983","subtitle":"Nichols Institute Diagnostics","title":"President\|CEO\|Senior Vice President\| General Manager \| Director \| Product Manager"}],"url":"https://www.linkedin.com/company/nichols-institute-diagnostics"}]', '["David Adams “Frank is an astute business leader with a strong attention to detail and a great passion for the job and those who work with him. As a take charge change leader, Frank will work tirelessly to find solutions and successes in all he does. As a customer, I found him to be a tough but fair negotiator and, and excellent person to partner with. A man of his word with great character, Frank is a true professional.”"]'] User: ['Jim Geffert', '45 years with Dale Carnegie. Certified to teach sales, networking, leadership, management, customer service, team building, communication, and presentation skills. Specialties: Helping companies engage their employees. This results in increased revenue, improved quality of their products and services and higher levels of customer satisfaction.', 'Leadership Coach & Consultant at Improve Consulting LLC', 'Improve Consulting LLC', '[{"company":"Improve Consulting LLC","company_id":null,"location":"Charleston, South Carolina Area","positions":[{"description":"","duration":"Jan 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jan 2019","subtitle":"Improve Consulting LLC","title":"Leadership Coach & Consultant"}],"url":""},{"company":"Leadership Development Inc.","company_id":null,"location":"Charleston, SC","positions":[{"description":"Providing consulting, coaching and team building to companies. Providing consulting, coaching and team building to companies.","duration":"Sep 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Leadership Development Inc.","title":"Consultant & Coach"}],"url":""},{"company":"TEDxCharleston","company_id":null,"location":"Charleston, South Carolina","positions":[{"description":"For TEDxCharleston 2017, I will again be a speaker\'s coach helping prepare our speakers for our event on Oct. 18, 2017. I am working with a group of talented business people to coach the presenters for our upcoming TEDxCharleston event. It\'s exciting to work with the presenters who have GREAT ideas to share, and help coach them to be more effective. Their ideas will have a RIPPLE EFFECT now only on the South Carolina community, but on the world. For TEDxCharleston 2017, I will again be a speaker\'s coach helping prepare our speakers for our event on Oct. 18, 2017. I am working with a group of talented business people to coach the presenters for our upcoming TEDxCharleston event. It\'s exciting to work with the presenters who have GREAT ideas to share, and help coach them to be more effective. Their ideas will have a RIPPLE EFFECT now only on the South Carolina community, but on the world.","duration":"Oct 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Oct 2013","subtitle":"TEDxCharleston","title":"Speaker\'s Coach"}],"url":""},{"company":"Dale Carnegie South Carolina","company_id":null,"location":"Charleston, South Carolina Area","positions":[{"description":"","duration":"Mar 2016 Dec 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2018","start_date":"Mar 2016","subtitle":"Dale Carnegie South Carolina","title":"Director of Corporate Solutions"}],"url":""},{"company":"United States Air Force","company_id":"united-states-air-force","location":"Joint Base Charleston","positions":[{"description":"I have been an Honorary Vice Commander for 4 years. I am with a group of Civic Leaders in the Charleston business community that gets a chance to learn more about our military by interacting with our Warfighters, visiting other Air Mobility Command facilities, and seeing our Air Force in Action. It\'s amazing to see what they do to keep us free from harm and how they help the \\"world community\\" with humanitary missions. I have been an Honorary Vice Commander for 4 years. I am with a group of Civic Leaders in the Charleston business community that gets a chance to learn more about our military by interacting with our Warfighters, visiting other Air Mobility Command facilities, and seeing our Air Force in Action. It\'s amazing to see what they do to keep us free from harm and how they help the \\"world community\\" with humanitary missions.","duration":"Jan 2009 Dec 2018 10 years","duration_short":"10 years","end_date":"Dec 2018","start_date":"Jan 2009","subtitle":"United States Air Force","title":"Civic Leader, JB Charleston"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"Dale Carnegie Training of SC, LLC","company_id":null,"location":"South Carolina","positions":[{"description":"","duration":"Jan 1993 Mar 2016 23 years 3 months","duration_short":"23 years 3 months","end_date":"Mar 2016","start_date":"Jan 1993","subtitle":"Dale Carnegie Training of SC, LLC","title":"Franchise Owner"}],"url":""},{"company":"Dale Carnegie Training of NM","company_id":null,"location":"","positions":[{"description":"I managed the Albuq. and northern NM territory for Lee Straughan. Lee was the franchisee for NM and west Texas I managed the Albuq. and northern NM territory for Lee Straughan. Lee was the franchisee for NM and west Texas","duration":"Oct 1974 Dec 1992 18 years 3 months","duration_short":"18 years 3 months","end_date":"Dec 1992","start_date":"Oct 1974","subtitle":"Dale Carnegie Training of NM","title":"Regional Manager"}],"url":""},{"company":"Key American, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"May 1971 Oct 1974 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 1974","start_date":"May 1971","subtitle":"Key American, Inc","title":"Sales"}],"url":""}]', '["Leslie M. Fellabom “Jim Geffert and his team of professionals provide extraordinary technique development resources and I highly recommend their High Impact Presentation training program. ”","Lefford Fate “Jim Geffert is simply amazing. He is an incredible mentor and coach. He was a God send in my preparing for my 2016 TEDxCharleston talk. He worked with me many days to help me develop this talk. I had a message that I needed to give and he was there day in and day out to ensure I was successful. I could not have done this without him. I am convinced that his help will save lives. Thanks Jim you are the best. I pray that I can be as big an impact to other speakers as you have been for me.”"]']### Assistant: The agent's job is to provide leadership coaching and consulting, and today, the agent is reaching out to the user because they need assistance in improving their company's customer service and team building skills.
### Human: Agent: ['Jodie Bibler', 'Product Development Executive with experience in Apparel, Accessories & Home Furnishings. Primary areas of expertise are Product Development, Product Management, Category Management, Brand Management, Project Management, Production Management, Creative Direction, Sourcing, Buying, Forecasting, Line Planning, Concept/Trend/Color/Design, Packaging Development and Textiles.', 'Product Development, Merchandising & Design', 'Til Valhalla Project', '[{"company":"Til Valhalla Project","company_id":"til-valhalla-project","industry":"Retail","location":"St Augustine, Florida, United States","positions":[{"description":"","duration":"Mar 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Til Valhalla Project","title":"Brand Management I Product Development I Creative Direction"}],"url":"https://www.linkedin.com/company/til-valhalla-project"},{"company":"HC Brands","company_id":"hcbrands","location":"Jacksonville, FL","positions":[{"description":"Gifting, Personalized Products, Promotional Products & Professional Products Gifting, Personalized Products, Promotional Products & Professional Products","duration":"Mar 2020 Jan 2022 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2022","start_date":"Mar 2020","subtitle":"HC Brands","title":"VP of Product Development and Merchandising"}],"url":"https://www.linkedin.com/company/hcbrands"},{"company":"The Spice & Tea Exchange®","company_id":"the-spice-&-tea-exchange","location":"St.Augustine, FL","positions":[{"description":"Hardgoods, Tabletop & Storage, Packaging Development & Consumables Hardgoods, Tabletop & Storage, Packaging Development & Consumables","duration":"Aug 2018 Mar 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2020","start_date":"Aug 2018","subtitle":"The Spice & Tea Exchange®","title":"VP of Product Development"}],"url":"https://www.linkedin.com/company/the-spice-&-tea-exchange"},{"company":"NY Wardrobes","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"Wardrobe Consultant, Personal Shopper, Style Builder & Closet Organization Solutions Wardrobe Consultant, Personal Shopper, Style Builder & Closet Organization Solutions","duration":"Jul 2015 May 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2018","start_date":"Jul 2015","subtitle":"NY Wardrobes","title":"Independent Business Owner- Wardrobe Stylist and Personal Shopper"}],"url":""},{"company":"Natural Life","company_id":"natural-life","location":"Ponte Vedra Beach, FL","positions":[{"description":"Branded Missy & Juniors Apparel Branded Missy & Juniors Apparel","duration":"Oct 2017 Feb 2018 5 months","duration_short":"5 months","end_date":"Feb 2018","start_date":"Oct 2017","subtitle":"Natural Life","title":"Product Development Consultant"}],"url":"https://www.linkedin.com/company/natural-life"},{"company":"Revise Clothing Inc, Vanilla Star Jeans","company_id":null,"location":"New York, New York","positions":[{"description":"Private Label and Branded Apparel- Missy & Juniors Private Label and Branded Apparel- Missy & Juniors","duration":"Jun 2016 Sep 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2017","start_date":"Jun 2016","subtitle":"Revise Clothing Inc, Vanilla Star Jeans","title":"Sales & Product Manager- RTW / Account Executive, Juniors"}],"url":""},{"company":"Aden & Anais, Inc.","company_id":"aden-&-anais-inc.","location":"Brooklyn, New York","positions":[{"description":"Branded Newborn, Infant & Toddler Apparel & Accessories Branded Newborn, Infant & Toddler Apparel & Accessories","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"Aden & Anais, Inc.","title":"Product Manager- Layette"}],"url":"https://www.linkedin.com/company/aden-&-anais-inc."},{"company":"Kohl\'s Department Stores","company_id":"kohls-department-stores","location":"New York Design Office","positions":[{"description":"Branded Missy/Petite/Plus Apparel, Sleepwear, Accessories & Special Projects Branded Missy/Petite/Plus Apparel, Sleepwear, Accessories & Special Projects","duration":"2008 2015 7 years","duration_short":"7 years","end_date":"2015","start_date":"2008","subtitle":"Kohl\'s Department Stores","title":"Product Management- Dana Buchman"}],"url":"https://www.linkedin.com/company/kohls-department-stores"},{"company":"Victoria\'s Secret","company_id":"victoria%27s-secret","location":"New York Design Office","positions":[{"description":"Sleepwear, Intimate Apparel & Leisure/Active Apparel- PINK, Casual Sleepwear & VS Private Brands Sleepwear, Intimate Apparel & Leisure/Active Apparel- PINK, Casual Sleepwear & VS Private Brands","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Victoria\'s Secret","title":"Senior Product Development Manager- Prints & Graphics"}],"url":"https://www.linkedin.com/company/victoria%27s-secret"},{"company":"Kayser-Roth Corporation","company_id":"kayser-roth-corporation","location":"New York Design Office","positions":[{"description":"Branded Sleepwear, Intimate Apparel & Accessories Branded Sleepwear, Intimate Apparel & Accessories","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Kayser-Roth Corporation","title":"Product Manager- Intimate Apparel"}],"url":"https://www.linkedin.com/company/kayser-roth-corporation"},{"company":"Target/ Associated Merchandising Corporation","company_id":"target","location":"Greater New York City Area","positions":[{"description":"Private Label Apparel, Hardgoods & Accessories Private Label Apparel, Hardgoods & Accessories","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Target/ Associated Merchandising Corporation","title":"Product Manager- Product Development/ Sourcing- Apparel & Hardlines"}],"url":"https://www.linkedin.com/company/target"},{"company":"Nautica","company_id":"nautica","location":"Greater New York City Area","positions":[{"description":"Branded Women\'s Sleepwear Branded Women\'s Sleepwear","duration":"2000 2000 less than a year","duration_short":"less than a year","end_date":"2000","start_date":"2000","subtitle":"Nautica","title":"Customer Service/ Sales Associate- Intimate Apparel"}],"url":"https://www.linkedin.com/company/nautica"},{"company":"Tommy Hilfiger","company_id":"tommy-hilfiger","location":"Greater New York City Area","positions":[{"description":"Branded Men\'s Furnishings & Basics Branded Men\'s Furnishings & Basics","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Tommy Hilfiger","title":"Merchandise Coordinator- Men\'s Furnishings & Basics"}],"url":"https://www.linkedin.com/company/tommy-hilfiger"},{"company":"Fila","company_id":"fila","location":"Hunt Valley, MD","positions":[{"description":"Branded Men\'s Apparel Branded Men\'s Apparel","duration":"1997 1997 less than a year","duration_short":"less than a year","end_date":"1997","start_date":"1997","subtitle":"Fila","title":"Summer Internship"}],"url":"https://www.linkedin.com/company/fila"}]', '["Vince Agusta “Over the past year, I have had the privilege of working closely with Jodie Bibler. Jodie is someone you can truly count on! She is an extremely focused individual and can multitask on the highest priority of task. She is not afraid to bring fresh ideas to the table. Jodie has the gift of turning her vision into a reality and that vision always transitions into measurable success. She is a team player not only in her department but others as well. Jodie makes sure her fellow co-workers are not only focused on reaching their goal but provides them the tools and path to do so. She is a very dedicated person and does take a lot of pride in her work. I am very proud of everything Jodie has accomplished so far in life and her professional career, and I wish her continued success.”","Kathleen Madison “Jodie is highly organized and effective in communications. She insists on attention to detail and is well respected by colleagues. She combines high standards with a great sense of humor!”"]'] User: ['Julie Stenz', 'Experienced Sales and Marketing professional with diverse client experience, from Fortune 100 brands to smaller franchise organizations and individual small business owners. Expertise in Media Strategy, Sales Marketing and Business Development, Advertising and Integrated Communications Planning.', 'Experienced Sales & Marketing Consultant', 'Self-Employed', '[{"company":"Self-Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Oct 2017","subtitle":"Self-Employed","title":"Consultant (Sales & Marketing)"}],"url":""},{"company":"UCBC Trumbull","company_id":null,"location":"Trumbull, CT","positions":[{"description":"","duration":"Oct 2015 Oct 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2017","start_date":"Oct 2015","subtitle":"UCBC Trumbull","title":"Owner/Operator"}],"url":""},{"company":"WWE","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Oct 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2015","start_date":"Feb 2012","subtitle":"WWE","title":"Sr. Director, Partnership Marketing"}],"url":""},{"company":"World Wrestling Entertainment","company_id":"world-wrestling-entertainment","location":"","positions":[{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"World Wrestling Entertainment","title":"Director, Partnership Marketing"}],"url":"https://www.linkedin.com/company/world-wrestling-entertainment"},{"company":"North Castle","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2002 Dec 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Dec 2008","start_date":"Nov 2002","subtitle":"North Castle","title":"V.P., Media Planning Director"}],"url":""},{"company":"O\'Leary and Partners","company_id":"o%27leary-and-partners","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"O\'Leary and Partners","title":"Media Supervisor"}],"url":"https://www.linkedin.com/company/o%27leary-and-partners"},{"company":"Young & Rubicam","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Young & Rubicam","title":"Senior Media Planner"}],"url":""}]', '["Clif McFeely “Julie\'s strategic smarts and knowledge across all forms of media put her on a par with the very best of the media professionals I have been lucky enough to work with over the years. Her creativity, resourcefulness and optimistic persistence put her well past most of her peers. She is a pleasure to work with!”","Steve O\'Leary “Julie, Is truly an amazing person and former employee. We worked together when she was going media planning for our agency. She is also a great account type person and presenter. She can do anything. If you are looking for someone to help you grow your company. Julie is a person you should talk to. Steve”"]']### Assistant: The agent's job is to reach out to potential clients and offer sales and marketing consulting services, while today the user is reaching out to the agent because they need assistance with media strategy and integrated communications planning for their small business.
### Human: Agent: ['Joe Michiels', 'Experienced product owner delivering great customer experiences for market leading companies. A 15 year internet veteran including product design/management/delivery and cross-functional project/program management . Specialties: product management, program management, digital strategy, mobile, agile, SDLC, user experience design, market research, modeling/forecasting, roadmap management, affiliate marketing, e-commerce, machine learning, shipping, data science.', 'Product Manager at Google', 'Google', '[{"company":"Google","company_id":"google","industry":"Internet Publishing","location":"Seattle, Washington","positions":[{"description":"Ads - Analytics, Insights, and Measurement (AIM) Ads - Analytics, Insights, and Measurement (AIM)","duration":"Oct 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Google","title":"Product Manager"}],"url":"https://www.linkedin.com/company/google"},{"company":"eBay","company_id":"ebay","location":null,"positions":[{"description":"Senior Product Owner of Delivery Estimates as part of the Shipping Data Science team. Shipping Data Science uses big data and machine learning techniques to make predictions such as how soon a package will arrive, driving key eBay features such as eBay Guaranteed Delivery and eBay Fast and Free.","duration":"Nov 2017 Oct 2019 2 years","duration_short":"2 years","end_date":"Oct 2019","start_date":"Nov 2017","subtitle":"eBay","title":"Senior Product Manager - 2, Shipping Data Science (Delivery Estimates)"},{"description":"Senior Product Manager for eBay Global Shipping Program which enables millions of eBay sellers to grow their cross-border trade business across > 100 countries enabling effortless exports.* Product Owner and single point of contact for strategic roadmap, agile delivery, and DevOps between eBay and major logistics partner. * Subject matter expert around customer needs and trends in export/cross-border trade.* Taught product discovery workshops promoting design thinking and user-centric best practices to other product teams across company.","duration":"Jun 2016 Nov 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2017","start_date":"Jun 2016","subtitle":"eBay","title":"Senior Product Manager, Shipping (Global Shipping Program)"},{"description":"Senior Technical Product Manager for eBay Partner Network (ePN), eBay\'s affiliate marketing partner community.• Product lead responsible for prioritizing multiple product/technology requests against existing roadmaps, determining value of competing projects by aligning with corporate strategy. This includes front and back end initiatives that have significantly improved ROI, removed technical risk, and supported consistent YOY channel growth.• Product owner leading major agile initiatives across an ecosystem of traffic tracking, data processing, public and internal websites, CRM, Salesforce, payment, public APIs, and fraud-detection as well as strategic cross-company initiatives. • Main engineering point of contact leading technical and business stakeholders to plan investment/resources and track key initiatives.","duration":"Mar 2013 Jun 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2016","start_date":"Mar 2013","subtitle":"eBay Inc","title":"Senior Product Manager, Traffic (eBay Partner Network)"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"Price Waterhouse Coopers","company_id":"pwc","location":"Greater Seattle Area","positions":[{"description":"Senior Customer Impact consultant within management consulting (advisory) practice. Senior Customer Impact consultant within management consulting (advisory) practice.","duration":"Oct 2010 Mar 2013 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2013","start_date":"Oct 2010","subtitle":"Price Waterhouse Coopers","title":"Senior Associate, Advisory Consulting"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"PATH","company_id":"path","location":"Greater Seattle Area","positions":[{"description":"Analysis of global health market segments for a disruptive new diagnostic technology. Analysis of global health market segments for a disruptive new diagnostic technology.","duration":"May 2009 Sep 2009 5 months","duration_short":"5 months","end_date":"Sep 2009","start_date":"May 2009","subtitle":"PATH","title":"Market Segmentation Intern"}],"url":"https://www.linkedin.com/company/path"},{"company":"Punchcut","company_id":"punchcut","location":"San Francisco Bay Area","positions":[{"description":"Project Manager for a user interface design and development company that specializes in improving mobile user experiences. Managed cross-functional teams contributing to over 10 launched devices, 18 client projects, and $2 million in revenue. Project Manager for a user interface design and development company that specializes in improving mobile user experiences. Managed cross-functional teams contributing to over 10 launched devices, 18 client projects, and $2 million in revenue.","duration":"Oct 2006 May 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2008","start_date":"Oct 2006","subtitle":"Punchcut","title":"Project Manager"}],"url":"https://www.linkedin.com/company/punchcut"},{"company":"Health Net Inc.","company_id":"health-net","location":"San Francisco Bay Area","positions":[{"description":"Led cross-functional stakeholders and virtual teams through member experience and data interface projects including authoring business and functional requirements, technical team coordination, quality assurance, and launch support. Met strict government regulations and execution timeline as web project manager for Medicare D member enrollment. Led cross-functional stakeholders and virtual teams through member experience and data interface projects including authoring business and functional requirements, technical team coordination, quality assurance, and launch support. Met strict government regulations and execution timeline as web project manager for Medicare D member enrollment.","duration":"Nov 2004 Oct 2006 2 years","duration_short":"2 years","end_date":"Oct 2006","start_date":"Nov 2004","subtitle":"Health Net Inc.","title":"eBusiness Analyst"}],"url":"https://www.linkedin.com/company/health-net"},{"company":"Razorfish","company_id":"sapientrazorfish","location":"San Francisco Bay Area","positions":[{"description":"Drove consulting projects involving customer research, user-centered design, functional analysis, and project management for clients such as Disney, Genentech, McKesson, and a Webby-nominated site redesign for Cisco Systems. Drove consulting projects involving customer research, user-centered design, functional analysis, and project management for clients such as Disney, Genentech, McKesson, and a Webby-nominated site redesign for Cisco Systems.","duration":"Jan 2000 Nov 2004 4 years 11 months","duration_short":"4 years 11 months","end_date":"Nov 2004","start_date":"Jan 2000","subtitle":"Razorfish","title":"Senior Experience Designer"}],"url":"https://www.linkedin.com/company/sapientrazorfish"}]', '["LinkedIn User ““Energetic” and “dynamic” are two words that come to my mind describing Joe. He led the highly complex delivery experience team at eBay and did an amazing job is ensuring high-quality deliveries. As the PM of the team, Joe meticulously managed stakeholder expectations, bridged the gap with the business and operations and drove R&D team towards timely product deliveries. With his top-notch communications skills, business acumen, contagious positive attitude and technical prowess, he will be a great asset to any organization.”","John Toskey “Joe is the type of person that you want in the trenches with you. He\'s all-in on his work and goes the extra mile to ensure that things are done the right way. I could always count on Joe to demand better from our team when it mattered and not accept a subpar product. Joe is a collaborative and passionate professional who I hope I get to work with again one day.”"]'] User: ['Ashlee Moon', 'Experienced Account Executive with a demonstrated history of working in the marketing, digital media and advertising industries. Skilled in Content Creation, Nonprofit Organizations, Retail, Adobe Photoshop, Leadership, and Marketing. Strong sales professional with a Bachelor’s Degree focused in Public Relations, Advertising, and Applied Communication from the University of Alabama.', 'Enthusiastic Marketing representative with 8 years professional experience', 'JV Search', '[{"company":"JV Search","company_id":"jv-search","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"JV Search","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/jv-search"},{"company":"SRAX","company_id":"srax","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Jan 2019 Apr 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2020","start_date":"Jan 2019","subtitle":"SRAX","title":"Account Executive"}],"url":"https://www.linkedin.com/company/srax"},{"company":"New Heartland Group","company_id":"access-brand-strategies","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Mar 2018 Sep 2018 7 months","duration_short":"7 months","end_date":"Sep 2018","start_date":"Mar 2018","subtitle":"New Heartland Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/access-brand-strategies"},{"company":"The ALS Association","company_id":"the-als-association","location":null,"positions":[{"description":"","duration":"Jun 2016 Mar 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2018","start_date":"Jun 2016","subtitle":"The ALS Association","title":"Development & Communications Manager"},{"description":"","duration":"Nov 2014 Jun 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2016","start_date":"Nov 2014","subtitle":"The ALS Association","title":"Communications & Public Policy Manager"}],"url":"https://www.linkedin.com/company/the-als-association"},{"company":"ThirdChannel","company_id":"thirdchannel","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"ThirdChannel","title":"Cosmopolitan Brand Representative"}],"url":"https://www.linkedin.com/company/thirdchannel"},{"company":"The Center for Mental Health & Aging","company_id":null,"location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"The Center for Mental Health & Aging","title":"Public Relations Intern"}],"url":""},{"company":"Under Armour--National Select 7on7 Championships","company_id":"under-armour","location":"Birmingham, Alabama Area","positions":[{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Under Armour--National Select 7on7 Championships","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/under-armour"},{"company":"Zeta Tau Alpha Fraternity","company_id":"ztafraternity","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Zeta Tau Alpha Fraternity","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/ztafraternity"},{"company":"Lake Norman Publications","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Lake Norman Publications","title":"Public Relations and Reporter Intern"}],"url":""},{"company":"Hemline Nashville","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Hemline Nashville","title":"Public Relations Intern"}],"url":""}]', '["Randy Clark “Ashlee demonstrated tremendous qualities during her tenure at SRAX. She\'s smart, innovative, dependable and hard-working. She has significant strengths in account management and planning as well as Social Media and content management. I recommend Ashlee for any company looking to up their game in these areas and more...”","J. Keith Moyer “It is a pleasure to recommend Ashlee Moon for employment. I know Ashlee through my professional and personal relationship with her father, Craig A. Moon, former publisher, president and CEO of USA Today. Ashlee comes from strong media roots (her mother, Patty, is a advertising sales and marketing management executive), so she grew up in a household immersed in discussions of journalism, advertising, public relations and marketing. In the summer of 2012, I got the chance to see Ashlee in \\"work mode\\" while I was consulting her father on newsroom matters at the Lake Norman Publications, a group of weekly newspapers headquartered in Davidson, N.C. owned by her family. Ashlee served as a reporting intern that summer and quickly proved that she was a good (and improving) writer who was a heck of a team player. Ashlee was willing to take on whatever tasks necessary to help produce each week\'s editions. She is a bright, engaging young woman who, from my observance, applies herself fully in doing things well. She is certainly someone who should be on your radar for current and future job opportunities.”"]']### Assistant: The agent's job is to deliver great customer experiences for market-leading companies, and today the user is reaching out to the agent because they need assistance with content creation and marketing strategies for their nonprofit organization.
### Human: Agent: ['Dennis Slape', 'Proven Innovator with global industry experiences spanning Business Developer, Creative Director, Editor-in-Chief and Entrepreneur. Documented success developing and leading creative teams, executing public relations and branding campaigns and developing visionary projects. Co-founder of Numéro, local art and entertainment magazine; applying business acumen, support for area businesses, and leadership to substantially grow circulation and advertisers. Provide leadership and support to local revitalization effort, developing two projects valued at $1M+', 'Innovation Business Analyst of Transformational Innovation & Commercialization at OSF Innovation', 'OSF Innovation', '[{"company":"OSF Innovation","company_id":"osfinnovation","industry":"Hospital & Health Care","location":"Peoria, Illinois, United States","positions":[{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"OSF Innovation","title":"Innovation Business Analyst of Transformational Innovation & Commercialization"}],"url":"https://www.linkedin.com/company/osfinnovation"},{"company":"Illinois State University","company_id":"illinois-state-university","location":null,"positions":[{"description":"• Develop marketing strategies in multiple departments• Implement social media campaigns ( Facebook, Instagram, Twitter, and Snapchat )• Analyze campaign and social media metrics• Prepare and manipulate data for use in media plans and strategy• Investigate and evaluate marketing strategies with performance analytics• Systematize and enhanced workflow from numerous sources• Coordinate communications through various mediums","duration":"Jun 2019 May 2020 1 year","duration_short":"1 year","end_date":"May 2020","start_date":"Jun 2019","subtitle":"Illinois State University","title":"Graduate Assistant, Marketing and Communications"},{"description":"","duration":"Aug 2018 May 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2020","start_date":"Aug 2018","subtitle":"Illinois State University","title":"MBA Graduate"}],"url":"https://www.linkedin.com/company/illinois-state-university"},{"company":"Freelance","company_id":null,"location":"Peoria, Illinois Area","positions":[{"description":"• Collaborate with all levels of clients’ organizations, communicating cross-functionally to ensure successful project completion and client satisfaction.• Conceptualize and execute photographs for advertising clients, including Caterpillar Inc., OSF Hospital, Converse Marketing, Muller Bressler Brown and Simantel Group.• Conduct business development and secure clients across a range of sectors, including Cosmetic, Fashion, Medical, Agriculture, Mining, and Insurance; success attributed to research, understanding client goals, and application of best practices. • International assignments encompass North America, South America, and Europe.• Interpreted client objectives into concrete visuals, resulting in high customer satisfaction• Produce photo shoots spanning full project lifecycle from concept to completion, achieving established time parameters and budget metrics, often completing projects under budget.• Consistently investigate and acquire competencies in latest trends, equipment, and techniques.• Received American Advertising Federation ADDY awards.","duration":"Jun 2004 Jun 2019 15 years 1 month","duration_short":"15 years 1 month","end_date":"Jun 2019","start_date":"Jun 2004","subtitle":"Freelance","title":"Advertising Photographer"}],"url":""},{"company":"Dennis Slape Photographer","company_id":null,"location":"","positions":[{"description":"","duration":"1995 Jun 2019 24 years","duration_short":"24 years","end_date":"Jun 2019","start_date":"1995","subtitle":"Dennis Slape Photographer","title":"Advertising Photographer"}],"url":""},{"company":"La Ville de Maillet LLC.","company_id":null,"location":"Peoria, Illinois Area","positions":[{"description":"• Acquired properties of $1M+, actively contributing to the revitalization of downtown Peoria.• Secured full occupancy prior to build-out completion, sharing vision effectively with future tenants.• Executed plans for two properties, acquiring 8 new businesses to revitalization area, resulting in additional revenue of $90K.• Managed upward of 5 contractors and timeline with a $750K annual budget.• Forged strategic relationships with city officials, local businesses, contractors and media for collaborative execution.• Researched, navigated and adhered to city regulations, building codes and tenant requirements.","duration":"Dec 2007 Jun 2015 7 years 7 months","duration_short":"7 years 7 months","end_date":"Jun 2015","start_date":"Dec 2007","subtitle":"La Ville de Maillet LLC.","title":"Business Developer"}],"url":""},{"company":"Moss Marketing Inc.","company_id":null,"location":"Peoria, Illinois Area","positions":[{"description":"• Managed Creative process from concept to execution.• Guided staff and freelancers on creative projects including print ads and tv commercials.• Produced photo shoots and tv commercials.• Developed and organized print, video, and digital content. • Managed Creative process from concept to execution.• Guided staff and freelancers on creative projects including print ads and tv commercials.• Produced photo shoots and tv commercials.• Developed and organized print, video, and digital content.","duration":"Oct 2011 May 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2013","start_date":"Oct 2011","subtitle":"Moss Marketing Inc.","title":"Creative Director"}],"url":""},{"company":"TogaMag","company_id":null,"location":"Illinois","positions":[{"description":"TogaMag was a magazine dedicated to the best of college life. It contained all original content and was distributed to students at Bradley University, ISU, and U of I. TogaMag was a magazine dedicated to the best of college life. It contained all original content and was distributed to students at Bradley University, ISU, and U of I.","duration":"Aug 2011 Dec 2011 5 months","duration_short":"5 months","end_date":"Dec 2011","start_date":"Aug 2011","subtitle":"TogaMag","title":"Editor In Chief"}],"url":""},{"company":"Numero Publishing Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Oct 2011 6 years 10 months","duration_short":"6 years 10 months","end_date":"Oct 2011","start_date":"Jan 2005","subtitle":"Numero Publishing Inc","title":"President"}],"url":""},{"company":"Francois Renier - Un Jour Un Sac","company_id":null,"location":"Paris, France","positions":[{"description":"Improved visual communication of luxury brand resulting in dramatic sales increase. Conceptualized and produced images to promote brand in brochures, trade shows, press releases, POS, and magazine ads. Secured product placement in major fashion magazines internationally. First point of contact with non French speaking clients from a wide variety of cultures and languages from around the world. Improved visual communication of luxury brand resulting in dramatic sales increase. Conceptualized and produced images to promote brand in brochures, trade shows, press releases, POS, and magazine ads. Secured product placement in major fashion magazines internationally. First point of contact with non French speaking clients from a wide variety of cultures and languages from around the world.","duration":"Sep 1997 Jun 2004 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jun 2004","start_date":"Sep 1997","subtitle":"Francois Renier - Un Jour Un Sac","title":"Marketing and Communications Specialist"}],"url":""}]', '["Ngozi Ogagaoghene “Dennis Slape #Kudos You are such an invaluable member of the team #TeamPlayer Dennis is reliable and supportive, He is open and resourceful during brainstorming session, He has a wealth of experience in technology and He always brings some fun to the table!! I learnt a lot working with you. Thank you Dennis! You are a Star!!!”","Amy Lambert “Working with Dennis Slape on building opportunities and structure for entrepreneurs in Central Illinois, I am constantly inspired by his visionary thinking and energized by his ability to move directly to action. It was this ability to see the possibility in the warehouse district that has lead to what is rapidly becoming the center of entrepreneurship in our region. It is Dennis\' constant commitment to completion, eye for great ideas and design, and focus on the greater goal that will get us through to success.”"]'] User: ['Israel S. Noble', 'Work Hard. Have Fun. Make History.', 'Continuous Improvement Regional Process Engineer at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Amazon","title":"Regional Process Engineer - Manager Continuous Improvement"},{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Amazon","title":"Seasonal Sr. Operations Leader"},{"description":"","duration":"Jun 2020 Oct 2020 5 months","duration_short":"5 months","end_date":"Oct 2020","start_date":"Jun 2020","subtitle":"Amazon","title":"Talent Ambassador NACF"},{"description":"","duration":"Aug 2016 Jun 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2020","start_date":"Aug 2016","subtitle":"Amazon","title":"Operations Manager"},{"description":"","duration":"Oct 2019 Jan 2020 4 months","duration_short":"4 months","end_date":"Jan 2020","start_date":"Oct 2019","subtitle":"Amazon","title":"TOM-Operations Coordinator"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"Store General ManagerSupply Chain and Logistics Expense ManagementSales and PayrollHiring and Staffing Retail LeaderProfit and Loss","duration":"Sep 2013 Jul 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2016","start_date":"Sep 2013","subtitle":"Target","title":"Store Team Leader - General Manager"},{"description":"","duration":"Jul 2010 Aug 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2013","start_date":"Jul 2010","subtitle":"Target","title":"Executive Team Lead - Guest Experience / Assets Protection"},{"description":"","duration":"Jun 2008 Jul 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2010","start_date":"Jun 2008","subtitle":"Target","title":"Investigator, multi-unit"},{"description":"","duration":"Oct 2005 Jun 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2008","start_date":"Oct 2005","subtitle":"Target","title":"Executive Team Lead - Assets Protection"}],"url":"https://www.linkedin.com/company/target"}]', '["Shuling Guan “It\'s rare to report to a manager that is both a coach and a mentor. He always had the best interest of his team. Israel is energetic and passionate about his work. He was my STL at Target and he always gave me sound advice on how to be successful in my role. I was always impressed with Israel\'s enthusiasm and his ability to motivate others. I would recommend Israel to any organization looking for a great leader or someone to promote team engagement. ”","Michael Hammons “I had the opportunity to work with Israel, and he is a professional who is goal oriented and strikes out to complete the task at hand without compromise. He develops, builds and fosters partnerships on all levels of the organizations and uses them in the aid accomplishing of corporate goals. He is a valuable team player with any organization.”"]']### Assistant: The agent's job is to provide leadership and support to a local revitalization effort, developing projects valued at $1M+, and today the user is reaching out to the agent because they need guidance and advice on how to successfully complete a similar revitalization project in their own region.
### Human: Agent: ['Gary Learner', "I'm a C-suite level intrapreneur with broad executive experience, robust knowledge and reputable connections. I'm known as a dynamic leader and motivator, who effectively combines analytical and interpersonal skills. As a fiscally conservative and ethical manager, I always focus on maximizing resources. I am always a measurable contributor and thrive within innovative, technology-driven, cutting-edge organizations. Core competencies: • Technology-driven strategic planning and execution • Business development and strategic partnerships • Multi-disciplinary and multi-cultural management • Organization development and team building", 'SVP, Engineering at Validity Inc.', 'Validity Inc.', '[{"company":"Validity Inc.","company_id":"validityinc","industry":"Computer Software","location":"Boston, Massachusetts, United States","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Validity Inc.","title":"SVP, Engineering"}],"url":"https://www.linkedin.com/company/validityinc"},{"company":"Actus Digital","company_id":"actusdigital","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"Actus Digital","title":"EVP, Business Development"}],"url":"https://www.linkedin.com/company/actusdigital"},{"company":"Opus Digitas, Inc.","company_id":"opusdigitas","location":"Miami, Florida, United States","positions":[{"description":"Built media platform for user-generated video (UGV) Built media platform for user-generated video (UGV)","duration":"Jan 2018 May 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2020","start_date":"Jan 2018","subtitle":"Opus Digitas, Inc.","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/opusdigitas"},{"company":"Motorsport Network","company_id":"motorsport-network","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Oct 2019 Apr 2020 7 months","duration_short":"7 months","end_date":"Apr 2020","start_date":"Oct 2019","subtitle":"Motorsport Network","title":"EVP, Global Chief Technology Officer"}],"url":"https://www.linkedin.com/company/motorsport-network"},{"company":"Volicon, a Verizon Digital Media Company","company_id":"volicon","location":null,"positions":[{"description":"Led $15+M P&L of Volicon, division of Verizon Digital Media Services (VDMS), 85+ employees• Completed brand, product and technology integration within VDMS• Campaigned to assure customer and employee retention• Ensured smooth integration and assured segment profitability under Verizon’s guidelines","duration":"Jan 2017 Dec 2017 1 year","duration_short":"1 year","end_date":"Dec 2017","start_date":"Jan 2017","subtitle":"Volicon, a Verizon Digital Media Company","title":"General Manager"},{"description":"Ran $10M P&L involving all technical segments (55 employees), including engineering, product, support and IT• Defined Minimum Viable Product (MVP) to achieve profitability within 18 months• Grew installed base to 1,200 customers with team of 85 employees• Achieved 80% market share within the broadcast logging and monitoring segment• Facilitated company acquisition by VDMS","duration":"Mar 2005 Jan 2017 11 years 11 months","duration_short":"11 years 11 months","end_date":"Jan 2017","start_date":"Mar 2005","subtitle":"Volicon, Inc.","title":"CTO (Co-Founder)"}],"url":"https://www.linkedin.com/company/volicon"},{"company":"Tritech","company_id":null,"location":"Burlington, MA","positions":[{"description":"• Maintained connections through consulting engagements within the broadcast industry• Researched and identified opportunities within the industry for next potential venture• Product positioning and go-to-market strategies for Polaroid and JEOL USA, Inc. • Maintained connections through consulting engagements within the broadcast industry• Researched and identified opportunities within the industry for next potential venture• Product positioning and go-to-market strategies for Polaroid and JEOL USA, Inc.","duration":"Jun 2002 Mar 2005 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2005","start_date":"Jun 2002","subtitle":"Tritech","title":"Principal"}],"url":""},{"company":"Exatel","company_id":"exatel","location":"Burlington, MA","positions":[{"description":"Head of business development (B2B) for North America and APAC, multi-billion Consumer Electronics (CE) markets • Devised go-to-market strategy, both direct and OEM• Secured multi-$M contracts with major CE manufacturers, such as LG, Samsung and Vestel• Facilitated company acquisition and technology transition to The Crow Group Head of business development (B2B) for North America and APAC, multi-billion Consumer Electronics (CE) markets • Devised go-to-market strategy, both direct and OEM• Secured multi-$M contracts with major CE manufacturers, such as LG, Samsung and Vestel• Facilitated company acquisition and technology transition to The Crow Group","duration":"Sep 1999 Jun 2002 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2002","start_date":"Sep 1999","subtitle":"Exatel","title":"VP, Business Development (Co-Founder)"}],"url":"https://www.linkedin.com/company/exatel"},{"company":"Univision Technologies, Inc.","company_id":null,"location":"Burlington, MA","positions":[{"description":"Managed software engineering, product development and support • Revamped software engineering department, making it the leading product discipline• Positioned software as a competitive advantage, leading to acquisition by Visicom/L3 Managed software engineering, product development and support • Revamped software engineering department, making it the leading product discipline• Positioned software as a competitive advantage, leading to acquisition by Visicom/L3","duration":"Apr 1997 Sep 1999 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 1999","start_date":"Apr 1997","subtitle":"Univision Technologies, Inc.","title":"Director of Software"}],"url":""},{"company":"PictureTel","company_id":"picturetelcorp","location":"Andover, MA","positions":[{"description":"Managed multi-disciplinary team of 20+ engineers for personal video conferencing product development Managed multi-disciplinary team of 20+ engineers for personal video conferencing product development","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"PictureTel","title":"Section Manager"}],"url":"https://www.linkedin.com/company/picturetelcorp"},{"company":"Polaroid","company_id":"polaroid","location":"Cambridge, MA","positions":[{"description":"Managed department of 35 software engineers for medical imaging product development Managed department of 35 software engineers for medical imaging product development","duration":"1990 1996 6 years","duration_short":"6 years","end_date":"1996","start_date":"1990","subtitle":"Polaroid","title":"Program Manager"}],"url":"https://www.linkedin.com/company/polaroid"},{"company":"Optrotech","company_id":null,"location":"Billerica, MA","positions":[{"description":"R&D Engineer, developing real-time image processing and machine vision products R&D Engineer, developing real-time image processing and machine vision products","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"Optrotech","title":"Image Specialist"}],"url":""}]', '["Eli Warsawski “I have had the pleasure of working side-by-side with Gary in building and selling three high-tech startups over the past 20 years. Gary was the technology leader in all three companies, and was responsible for the design and delivery of numerous sophisticated product lines. In our most recent company, he successfully built his organization from ground up to multi-disciplinary teams across multiple international offices. By combining his deep industry knowledge, technical aptitude, and exceptional people skills; he proved to be an instrumental part of the company\'s success leading to its acquisition by Verizon Digital Media Services - where he took on the role of GM. Gary always impressed me with his drive, professionalism, industry awareness, and unparalleled ability to lead a team and appease clients. I highly endorse and recommend Gary; he would a valuable asset to his next Company.”","Jonathan Seelig “I was on the board of Volicon for many years. Gary was a consistent, thoughtful, and effective technology leader through thick and thin. He did an excellent job delivering on software system milestones at Volicon and was able to hire and retain great talent. He was also capable through the tough times, when we had to run the organization very lean and focused. After the acquisition of Volicon, Gary took on a broader set of management responsibilities and executed those exceptionally well.”"]'] User: ['William Gunning', 'Highly experienced information technology publishing professional with experience as a configurator, developer and architect of business solutions and procedures. Specializing in Office 365 and SharePoint Collaboration toolset.', 'Technical Lead for Enterprise Tools at EOTSS', 'Executive Office of Technology Services and Security', '[{"company":"Executive Office of Technology Services and Security","company_id":"the-massachusetts-office-of-information-technology","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Executive Office of Technology Services and Security","title":"Technical Lead for Enterprise Tools"},{"description":"","duration":"Mar 2018 Oct 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2019","start_date":"Mar 2018","subtitle":"Executive Office of Technology Services and Security","title":"SharePoint Administrator"}],"url":"https://www.linkedin.com/company/the-massachusetts-office-of-information-technology"},{"company":"Executive Office of Education","company_id":null,"location":"Malden MA","positions":[{"description":"• Manage content migrations, upgrades of SharePoint 2010, 2013 and O365 Sites.• Setup and configured Windows and SQL Servers.• Expanded SharePoint product offerings such as Search Center, BCS, InfoPath and K2.• Setup and configured Office 365 Education Tenant.• Managed and negotiated with SharePoint 3rd party vendors to reduce overall cost of application ownership per head and year over year maintenance cost.","duration":"Jul 2012 Mar 2018 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2018","start_date":"Jul 2012","subtitle":"Executive Office of Education","title":"SharePoint Administrator"}],"url":""},{"company":"The Children\'s Trust (MA)","company_id":"childrens-trust","location":"Bostn, MA","positions":[{"description":"• Setup and configured Windows and SQL Servers.• Installed, configured and documented Cognos deployment and security setup.• Setup and configured Google Apps for non-profit tenant.• Cognos report specification writing and editing.• Worked with vendor to setup and configure SharePoint.• Migrated websites and created custom Joomla plugins.","duration":"2007 Jul 2012 5 years","duration_short":"5 years","end_date":"Jul 2012","start_date":"2007","subtitle":"The Children\'s Trust (MA)","title":"Applications Systems Programmer"}],"url":"https://www.linkedin.com/company/childrens-trust"},{"company":"Massachussetts.com","company_id":null,"location":"Woburn, MA","positions":[{"description":"• Owned and operated a popular local business-to-business and consumer information websites.• Developed custom code for clients and CMS publishing systems.• Hosted web sites for clients and developed a web site design service using independent contractors. • Managed Class C TCP/IP and Firewall with redundant upstream gateways.","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Massachussetts.com","title":"Owner"}],"url":""},{"company":"The Mishra Group","company_id":"the-mishra-group","location":"","positions":[{"description":"• Purchased, installed and configured IT Desktop publishing system.• Remotely managed Print and File Servers• Launch two newspapers and online e-publications.","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"The Mishra Group","title":"Production Manager / Consultant"}],"url":"https://www.linkedin.com/company/the-mishra-group"},{"company":"Boston Business Journal","company_id":"boston-business-journal","location":null,"positions":[{"description":"• Managed department and print manufacturing budgets from forecasting to cost analysis. • Responsible for production and management of weekly business publication pre-press department and staff.• Provided IT Technical, Pre-Press support and training for BBJ, BostonBusiness magazine and Mass High Tech publications.• Designed covers, advertisements, custom publications and feature sections.• Negotiated, purchased, installed and configured desktop publishing computer, network and systems, which resulted in time and cost savings over traditional layout and typesetting that increased in-house graphic and artistic capabilities.","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"Boston Business Journal","title":"Production Manager"},{"description":"• Designed templates and programed style codes.• Designed newspaper style codes and feature pages.• Trained end users on new system and business processes.• Converted department from Photoset to CompuGraphic MCS digital typesetting system.","duration":"1992 1992 less than a year","duration_short":"less than a year","end_date":"1992","start_date":"1992","subtitle":"Boston Business Journal","title":"Typesetting Supervisor"}],"url":"https://www.linkedin.com/company/boston-business-journal"}]', '["“Bill and I worked together at the Boston Business Journal. To his credit, Bill eagerly embraced new technology. Plus, he always kept a close eye on approaching deadlines.”","“I\'ve worked with Bill in two capacities - with him as my boss at the Boston Business Journal and as a partner in freelance projects. As a boss, Bill was patient, understanding and fair when it came to teaching and managing staff. His vast knowledge of technology, ease of teaching methods and willingness to try new things made working for him exciting and challenging at the same time. While working on freelance projects with Bill, he offered unsurpassed support and an ability to go above and beyond for clients. To this day, I not only consider Bill a friend, but a mentor as well.”"]']### Assistant: The agent's job is to provide technical expertise and solutions to clients, and today the user is reaching out to the agent because they need assistance in configuring and implementing Office 365 and SharePoint Collaboration tools for their organization.
### Human: Agent: ['Purushottam Soni', 'Experienced Postdoctoral Researcher with a demonstrated history of working in the higher education industry. Strong research professional skilled in Research and Development (R&D), Chemical Engineering, Microfluidics, Materials Science, and C. elegans Research.', 'PhD Chemical Engineering \| MicroFluidics \| Space Research', 'Texas Tech University', '[{"company":"Texas Tech University","company_id":"texas-tech-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Texas Tech University","title":"Instructor Chemical Engineering"},{"description":"","duration":"Oct 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Texas Tech University","title":"Postdoctoral Research Fellow"}],"url":"https://www.linkedin.com/company/texas-tech-university"},{"company":"Indian Institute of Technology, Bombay","company_id":"indian-institute-of-technology-bombay","location":"Mumbai","positions":[{"description":"","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"Indian Institute of Technology, Bombay","title":"Research Associate"}],"url":"https://www.linkedin.com/company/indian-institute-of-technology-bombay"},{"company":"Indian Institute of Technology, Bombay","company_id":"indian-institute-of-technology-bombay","location":"Mumbai","positions":[{"description":"","duration":"Jul 2008 Dec 2011 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2011","start_date":"Jul 2008","subtitle":"Indian Institute of Technology, Bombay","title":"Junior Research Fellow"}],"url":"https://www.linkedin.com/company/indian-institute-of-technology-bombay"},{"company":"Jaipur Engineering College - India","company_id":"jaipur-engineering-college---india","location":"Jaipur Area, India","positions":[{"description":"","duration":"Feb 2008 Jul 2008 6 months","duration_short":"6 months","end_date":"Jul 2008","start_date":"Feb 2008","subtitle":"Jaipur Engineering College - India","title":"Lecturer"}],"url":"https://www.linkedin.com/company/jaipur-engineering-college---india"},{"company":"S.S.Jain Subodh Girls College","company_id":null,"location":"Jaipur Area, India","positions":[{"description":"","duration":"Aug 2007 Feb 2008 7 months","duration_short":"7 months","end_date":"Feb 2008","start_date":"Aug 2007","subtitle":"S.S.Jain Subodh Girls College","title":"Lecturer"}],"url":""}]', '["Ravi Thakkar “I know Purushottam since long years. He is neat and detailed oriented researcher with amazing critical thinking capabilities. Additionally, he is helpful and fun guy to work with. I am happy to recommend him and I am pretty sure that you will be 100% satisfied by his work and dedicated handwork. ”","Puja Agarwala “Purushottam is very enthusiastic about his research. One of the quality that strike me the most is his ability to elucidate complex theories to undergraduate students. He will be extremely valued employee to any organisation he works for.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to conduct research and development in chemical engineering, and today the user is reaching out to the agent because they need assistance with data analysis for a healthcare project.
### Human: Agent: ['Matt McHale', "It all starts with the why! If you're why is not clear to you, it will never be transparent to your customer. With all the daily noise, the simpler you can make your message, process, and purpose the better. After building multiple companies with millions of dollars of revenue, I know, and I have done what it takes to help your business. I can show you how to earn more customers by using tools, processes, and most importantly data!. By making the complex simple, you can build better business relationships before and after the sale. I will work with any companies that want to grow and improve. Some of the companies I’ve consulted with and spoken at include: ~ Salesforce ~ GMAC ~ ARAMARK ~ Microsoft Let's talk. Send me an invite here on LinkedIn or shoot an email to matt@mattmchale.com Outside of work, my passion is my family and being the Chairman of the Advisory Board for Designing 4 Hope - a 501(c)3 non-profit organization dedicated to helping critically ill children and their families by giving them dream bedroom makeovers.", 'Partner at ArcaSys LLC \| Helping companies grow revenue with People, Process, & Performace \| CRM Training & Optimization \| click in my contact to join me on Wisdom', 'ArcaSys LLC.', '[{"company":"ArcaSys LLC.","company_id":null,"location":"King of Prussia","positions":[{"description":"\\"Process with Purpose\\"We help businesses drive revenue by improving vision, culture and process. In order to do that we:1. Inspect your current business strategy and approach2. Discover areas for improvement and growth3. Design a comprehensive plan 4. Implement the plan, training and tracking5. Reinforce the successes through data and analytics \\"Process with Purpose\\"We help businesses drive revenue by improving vision, culture and process. In order to do that we:1. Inspect your current business strategy and approach2. Discover areas for improvement and growth3. Design a comprehensive plan 4. Implement the plan, training and tracking5. Reinforce the successes through data and analytics","duration":"Jul 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Jul 2016","subtitle":"ArcaSys LLC.","title":"Managing Partner"}],"url":""}]', '["Ed Seiders “Matt\'s professionalism and personality make him an easy person to work with right off the bat. He brings experience and know-how to whatever situation he is in, and I found him to be extremely helpful in all processes of putting together promotional videos for Global DMS. I look forward to a continued business relationship with Matt and the guys at Global DMS!”","Michael Nettie “Matt is responsible for designing and maintaining my company website. I am grateful for his creative expertise, level of professionalism, and responsiveness whenever technical issues arise.”"]'] User: ['Lu Wang', 'I run Komodo Tech, a boutique data science consultancy that uses machine learning, data management, and advanced analytics to generate new value from your existing data. If you want to solve your problems faster and exploit new opportunities sooner, please reach out and see how we can help.', 'Data strategy consultant for companies that want to use data to create new, continuous value and manage data like the non-depletable asset that it is.', 'Komodo Technologies, LLC', '[{"company":"Komodo Technologies, LLC","company_id":"ktechboston","industry":"IT Services and IT Consulting","location":"Greater Boston Area","positions":[{"description":"Data engineering, predictive analysis, and custom development for companies that want to solve their problems and spot new opportunities faster and better. - Cleaning messy data sets and extracting business insights - Predictive modeling and big data analytics in a variety of industries, including healthcare, marketing, sales, and fintech. - Business intelligence reporting and data strategy consulting Data engineering, predictive analysis, and custom development for companies that want to solve their problems and spot new opportunities faster and better. - Cleaning messy data sets and extracting business insights - Predictive modeling and big data analytics in a variety of industries, including healthcare, marketing, sales, and fintech. - Business intelligence reporting and data strategy consulting","duration":"Aug 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Komodo Technologies, LLC","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/ktechboston"},{"company":"banQi","company_id":"banqi","location":"Boston, Massachusetts, United States","positions":[{"description":"2020-2021 Goal: To reduce losses and improve the speed and quality of high volume, critical work.Responsible for Data Driven R&D. Led the design and development of banQi\'s internal anti fraud, anti money laundering, and financial reconciliation solutions to combat growing risk and support human operators as the business scales. Released anti fraud automation prototypes to \\"stop the bleeding\\" in 27 days. Designed, developed, and launched production scale anti-fraud risk management system within 3 months, on time and on budget, without any integration or usability issues. After only 5 months working with fraud department, recovering six figures of potential fraud loss monthly. Fraud analysts are equipped with the skills and technology to develop new interventions independently, creating an incredibly valuable operation. This is the result of excellent Data Driven R&D. Highlights from 2020:Trained and handed off the Business Analysis team and practice. Now, it is an autonomous and highly demanded department.Created data architecture to support data ingestion, aggregation, and querying across diverse sources.Established security standards and practices necessary to improve data security and compliance maturity.2021 and beyond: Secure, profitable, and effortless anti-fraud, customer service, and credit operations beloved by customers.","duration":"Dec 2019 Nov 2021 2 years","duration_short":"2 years","end_date":"Nov 2021","start_date":"Dec 2019","subtitle":"banQi","title":"Chief Data Officer"}],"url":"https://www.linkedin.com/company/banqi"},{"company":"What If Media Group","company_id":"what-if-media-group","location":"","positions":[{"description":"","duration":"Mar 2018 Jul 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2019","start_date":"Mar 2018","subtitle":"What If Media Group","title":"Director of Data Science"}],"url":"https://www.linkedin.com/company/what-if-media-group"},{"company":"StatusQuota","company_id":"statusquota","location":"Greater Boston Area","positions":[{"description":"- Generated predictive analysis, tactical recommendations, and strategic insights for decision makers at small businesses and enterprise companies- Develop data ETL modules to retrieve, flatten and normalize data, and generate business intelligence reports from MAP and CRM databases - Educate and assist local business owners on how to improve their data strategies and technical platforms - Generated predictive analysis, tactical recommendations, and strategic insights for decision makers at small businesses and enterprise companies- Develop data ETL modules to retrieve, flatten and normalize data, and generate business intelligence reports from MAP and CRM databases - Educate and assist local business owners on how to improve their data strategies and technical platforms","duration":"Sep 2016 Sep 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2018","start_date":"Sep 2016","subtitle":"StatusQuota","title":"CTO and Co-Founder"}],"url":"https://www.linkedin.com/company/statusquota"},{"company":"Quad2Media","company_id":"quad2media","location":"Greater Boston Area","positions":[{"description":"- Responsible for hiring, training, and managing five-person team of data scientists, analysts, and engineers tasked to create data products and improve revenue- Designed and led launch of 8 data services in the data team’s first 11 months- Relate data decisions to business objectives, such as supporting ESP revenue growth by $150,000 a month and new data brokerage opportunities- Protect and maintain the integrity of the company\'s data collection and use policies- Evaluate experiment outcomes and provide recommendations to C-level executives","duration":"May 2015 Aug 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2016","start_date":"May 2015","subtitle":"Quad2Media","title":"Director of Data Engineering"}],"url":"https://www.linkedin.com/company/quad2media"},{"company":"Cogo Labs","company_id":"cogo-labs","location":"Greater Boston Area","positions":[{"description":"Senior Analyst - September 2014 to January 2015• Train and mentor team of 3 to solve complex problems in a rapidly evolving business landscape.• Recommend and implement marketing strategies.• Develop models to optimize project results and manage operations for ideal outcomes.• Perform risk analysis between different strategies and propose recommendations to Director of Behavior Analytics.• Write and maintain two code repositories used by 21 email campaigns in two ISPs. • Design and develop features for PII protection and CANSPAM compliant message footers Quantitative Data Analyst - March 2013 to August 2014• Analyze performance metrics and use insights to drive growth in traffic, user engagement, and revenue.• Manage database, API, and reporting tools to perform statistical tests, create predictive models, and build user-outreach infrastructure.• Develop tools and scripts in Python to manage production-scale projects that integrate MySQL and web-base data sources.• Train and mentor co-workers in and across departments in computing and database query languages, project management, and analytical processes.","duration":"Mar 2013 Jan 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2015","start_date":"Mar 2013","subtitle":"Cogo Labs","title":"Senior Analyst, Quantitative Data Analyst"}],"url":"https://www.linkedin.com/company/cogo-labs"},{"company":"Teach For America","company_id":"teach-for-america","location":"Phoenix, AZ","positions":[{"description":"• Interviewed senior executives to identify sources of inefficiencies of preparation period in the past by documenting and analyzing work flow and labor hour distribution.• Generated and implemented an automated the registration process, reducing labor hours spent on registration by 95% and allowing operations team to meet all deadlines for the first time in past 3 years.• Created detailed project plans and delegated tasks to 100+ for fundraising, travel, employee appreciation, company-wide ceremonies, and training events.• Collected committee feedback and collaborate with operations team to create year-end summary.","duration":"Mar 2011 Aug 2011 6 months","duration_short":"6 months","end_date":"Aug 2011","start_date":"Mar 2011","subtitle":"Teach For America","title":"Operations Coordinator at the Phoenix Institute"}],"url":"https://www.linkedin.com/company/teach-for-america"},{"company":"Ivy Insiders","company_id":"ivy-insiders","location":"","positions":[{"description":"Branch manager • Started tutoring company branch in a new market, secured venue, recruited students, promoted classes to high schools and community organizations, and managed budget and profitability.• Led branch profits, ranging from $7,500 to $22,500/wk, performing at top 8% of 100+ branch managers.Regional manager• Managed and advised 25 branch managers (BMs) through one-on-one calls and weekly regional conferences to discuss market entry, outreach, and sales strategies.• Created weekly presentation that distilled best practices from top performing BMs into actionable recommendations to boost morale and motivate entire regional team. • Served as liaison between parents, student, and BM to manage expectations and resolve conflicts.• Generated regional profits that consistently outperformed 75% of the other regions.","duration":"Mar 2008 Sep 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2010","start_date":"Mar 2008","subtitle":"Ivy Insiders","title":"Southwest Regional Manager and Arizona Branch Manager"}],"url":"https://www.linkedin.com/company/ivy-insiders"},{"company":"Harvard Ballroom Dance Team","company_id":null,"location":"","positions":[{"description":"Manage the largest student organization on campus (more than 1200 individuals are involved in the program this year). Restructured the team\'s budget and team policies to minimize wasteful spending. Oversaw record summer earnings of $19,000 through teaching ballroom social classes. Oversaw the expansion of the competitive team and Harvard Invitational to twice the size of years Manage the largest student organization on campus (more than 1200 individuals are involved in the program this year). Restructured the team\'s budget and team policies to minimize wasteful spending. Oversaw record summer earnings of $19,000 through teaching ballroom social classes. Oversaw the expansion of the competitive team and Harvard Invitational to twice the size of years","duration":"Mar 2009 Apr 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2010","start_date":"Mar 2009","subtitle":"Harvard Ballroom Dance Team","title":"President"}],"url":""}]', '["Juliana Melo “Lu is a brilliant and gifted CDO who really understands how to get the best out of people, a real data strategist ! It was such a pleasure and honor to work with Lu (and Komodo\'s team) and collaborate with the enhancing of the data maturity at BanQi. Lu, you gave me so much, empowering me to always do more and better, to never give up on a good example and ethics, and of course made me be amazed by your expertise about technology + people as a true source of solid growth, besides that your extraordinary resolutive mindset united with your great analytical perception make you spread innovative e effective ideas/solutions. A big THANK YOU to Lu and to everyone at Komodo! ”","Enzo Moura “Lu and her team at Komodo were critical to improving our capability to trace our money and data processing activities. She took the time to understand our needs which spanned so many domains: compliance, reconciliation, anti money laundering. What I appreciated was her resourcefulness to figure out how to act immediately to alleviate or solve today\'s problems. She also gave us the guidance to create a more controlled and high-quality data model so that we aren\'t stressed out dealing with tomorrow\'s challenges.”"]']### Assistant: The agent's job is to help companies grow revenue by improving vision, culture, and process, and today, the agent is reaching out to the user because they need assistance in using data to create new value and manage data effectively.
### Human: Agent: ['Eric Chan', 'Data Analyst in mobile gaming using Python, SQL and Tableau in mobile performance marketing, growth & user acquisition. Using data to drive insights for marketing performance marketers to optimize advertising spend with DSP, video networks and other advertisement partners.', 'Data Analyst: Mobile Growth, Performance Marketing & User Acquisition', 'MobilityWare', '[{"company":"MobilityWare","company_id":"mobilityware","industry":"Computer Games","location":null,"positions":[{"description":"Mobile Games Performance Marketing (User Acquisition) analytics with Python, Tableau & SQL.","duration":"Sep 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Sep 2020","subtitle":"MobilityWare","title":"Data Analyst II"},{"description":"","duration":"May 2019 Sep 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2020","start_date":"May 2019","subtitle":"MobilityWare","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/mobilityware"},{"company":"BDS Marketing, LLC.","company_id":"bdsconnectedsolutions","location":"","positions":[{"description":"• Using Python, Tableau, Alteryx & SQL, designed and analyzed A/B tests to report and maximize sales lift in retail stores nationwide.• Web scrapped major retailers and utilized various APIs to create an on-demand price, inventory tracker and KPI tracker, providing up-to-date accessible information to field representatives nationwide, allowing client service team to improve staffing efficiency, resulting in increased sales lift in focused SKUs since its deployment. • Using Python, Tableau, Alteryx & SQL, designed and analyzed A/B tests to report and maximize sales lift in retail stores nationwide.• Web scrapped major retailers and utilized various APIs to create an on-demand price, inventory tracker and KPI tracker, providing up-to-date accessible information to field representatives nationwide, allowing client service team to improve staffing efficiency, resulting in increased sales lift in focused SKUs since its deployment.","duration":"Sep 2018 May 2019 9 months","duration_short":"9 months","end_date":"May 2019","start_date":"Sep 2018","subtitle":"BDS Marketing, LLC.","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/bdsconnectedsolutions"},{"company":"The Hair Shop Inc.","company_id":"the_hair_shop_inc.","location":null,"positions":[{"description":"• Utilized SQL, PowerBI and Excel VBA to analyze and visualize data from BigCommerce (eCommerce), Quickbooks, Quickbooks Point of Sale and architected a system to create an on-demand sales metric dashboard using PowerBI to observe sales trends and monitor sales channel health which enables data driven decisions that leads to product SKU reduction to increase inventory turnover rate.• Architected and designed Microsoft SQL Server on AWS (RDS) with SQL Server Integration Services (SSIS) ETL workflows to integrate data from various business units and sales channel to maintain data integrity and create the infrastructure to rapidly generate and automate ad-hoc Excel and PowerBI reports.• Performed analysis on customer segmentations and product lines to persuade business owners to focus on some small but valuable customer segments and to prevent the discontinuing of some product lines which prevented a projected 34% decrease in YOY gross revenue.• Managed and consulted the implementation of an enterprise resource planning (ERP) software – Microsoft Navision –, working with consultants and external IT services to build a system that is congruent with business processes with maximal data integrity that allows for business owners to make data driven decisions for inventory management and control. • Engineered an internal inventory management system for usage over three different physical warehouses, reducing idle time searching for inventory by hours and increasing productivity hundred-folds, allowing users to rapidly identify and locate inventory by identifiers (location, bins and box).","duration":"Sep 2016 Aug 2018 2 years","duration_short":"2 years","end_date":"Aug 2018","start_date":"Sep 2016","subtitle":"The Hair Shop Inc.","title":"IT Operations Manager (Data Operations)"},{"description":"• Developed a spreadsheet application with Excel VBA for inventory counting and cycle-counting at four different retail stores, reducing the time needed to count a retail store of 20,000 skus from 4 weeks to 3 days.• Applied IT and accounting principles to build processes to solve various challenges of a retail company such as inventory management, managerial accounting using data, stable/redundancy network infrastructure. • Mapped out and documented IT infrastructure to identify and address risks to create a stable network by adding redundant circuits and centralizing/backing up servers. • Implemented Yammer companywide and maintained an 80%+ engagement to allow for efficient asynchronous communication between 4 retail stores and 5 franchises with corporate office, creating an environment for defective products to be quickly identified, fixed and recalled, maintaining a low quality-dispute rate (<0.15%).","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"The Hair Shop Inc.","title":"Management Trainee"}],"url":"https://www.linkedin.com/company/the_hair_shop_inc."},{"company":"UC Irvine Health","company_id":"uc-irvine-medical-center","location":"101 The City Dr S, Orange, CA 92868","positions":[{"description":"• Developed automation scripts in Java for ImageJ to reliably recognize and quantify/characterize microscopic images, decreasing the time to process images from hours to seconds and enabling projects that previously took half a year to be completed within a few months.• Preformed statistical analysis and presented research findings at UCI’s student research symposium and UCI Applied Innovation’s Translational Science Research Day. • Developed automation scripts in Java for ImageJ to reliably recognize and quantify/characterize microscopic images, decreasing the time to process images from hours to seconds and enabling projects that previously took half a year to be completed within a few months.• Preformed statistical analysis and presented research findings at UCI’s student research symposium and UCI Applied Innovation’s Translational Science Research Day.","duration":"Dec 2013 Sep 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2015","start_date":"Dec 2013","subtitle":"UC Irvine Health","title":"Student Research Intern & Junior Specialist"}],"url":"https://www.linkedin.com/company/uc-irvine-medical-center"}]', '["Sarah N. “Eric’s attention to detail, ability to learn quickly, and work ethic makes him an invaluable asset to any team. In a matter of months, he was able to grasp and master the complexity of our data pipelines, work seamlessly alongside our partners, and deliver value. He has a clear passion for delivering quality work and continued learning. It was such a pleasure working with Eric and I wholeheartedly recommend him! ”","Saena Park “Eric exhibits a professionalism and maturity far beyond his years. He exercises an organized, analytical approach, meticulous follow through and continuous improvement in all of his projects. What sets Eric apart is his integrity of work and results driven mindset. His humble, open attitude to learn and seek more effective ways to do things and in how he works with others makes him a valuable team member to any organization. It was a great pleasure working with him!”"]'] User: ['Jennifer Susa, CMM', 'Innovative SaaS and B2B marketer with 15 years of experience leading demand generation across a broad range of marketing functions. Strategic thinker who can effectively communicate, negotiate, organize and build strong relationships with vendors, peers and management. Motivated and passionate for results-driven marketing. Strategic Marketing Planning, Lead Generation, Account-Based Marketing, Digital Marketing, Direct Marketing, Content Syndication, Branding, Paid Search, Contract Negotiation, Marketing Promotions, Verbal/Written Communication, Marketing Communications, Relationship Building, Presentation, Advertising, Project Management, Social Media, Event Management, Event Strategy & Messaging.', 'Senior Marketing Manager at Deltek', 'Deltek', '[{"company":"Deltek","company_id":"deltek","industry":"Software Development","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Deltek","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/deltek"},{"company":"Logility","company_id":"logility","location":"","positions":[{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"Logility","title":"Independent Contractor"}],"url":"https://www.linkedin.com/company/logility"},{"company":"Collibra","company_id":"collibra","location":"Greater New York City Area","positions":[{"description":"Leading field marketing across North America while working closely with functional managers and regional sales VPs to build integrated marketing programs that generate and accelerate pipeline to achieve revenue goals.• Build, budget, and execute annual marketing programs, alongside functional managers including, third-party events, Collibra hosted events, content, digital, social, and account-based marketing, exceeding pipeline goals. Campaign influence increasing by 37% in 2019.• Partner closely with sales leadership to analyze regional needs against the plan, identifying gaps and developing programs to fill them. • Created and launched an integrated CCPA go-to-market plan and an integrated plan to build the Data Intelligence Category, with marketing programs supporting. • Key contributor for the launch of the Data Intelligence category, driving brand awareness, and thought leadership through various industry outlets. • Developed a user group & prospect workshop strategy, implemented across the organization as well as an ABM strategy for North America markets. • Launched a digital event strategy for prospects and customers to expand and land pipeline.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Collibra","title":"Director of Field Marketing, Americas"}],"url":"https://www.linkedin.com/company/collibra"},{"company":"Infor","company_id":"infor","location":"Greater New York City Area","positions":[{"description":"Events, Advertising, and Content Syndication program owner with a focus on partnering with sales and strategic third-party vendors. Found new opportunities to develop strong lead generation programs for GT Nexus Commerce Network. • Managed a comprehensive budget covering integrated programs such as events, advertising, paid search and content syndication, increasing MQLs 60% YOY.• Partnered with Sales teams to strategically decide what marketing programs drove success based on ROI and anticipated sales pipeline. • Implemented the Engagio platform as the ABM tool of choice to better infiltrate accounts with a holistic view. A leader for Account Based Marketing across enterprise accounts. • Successfully integrated and managed the previous ‘Bridges at Inforum’, folding it into the larger Inforum user conference as the SCM (Supply Chain Management) track.","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Infor","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/infor"},{"company":"GT Nexus","company_id":"gt-nexus","location":null,"positions":[{"description":"Events program owner, focused on strategic third-party trade shows, conferences and customized networking opportunities. providing GT Nexus with lead generation and branding across all industries in North America. Working closely with the Business Development team, created and executive new event policies and expanded on the event recap process by developing a full event scorecard to better evaluated attendees’ overall performance. Co-lead on customer conferences, with the largest success being the merging of the GT Nexus user conference into Inforum, Infor’s user conference.• Managed, budgeted and executed 35 conferences and events.• Metrics based marketer with leads exceeding fiscal year goals. • Secured speaking opportunities at North America events.• Managerial experience obtained through the Infor Scholar Program, managing interns within the marketing team. • Co-lead on customer conferences including Bridges at Inforum 2017, Shipper’s Council and Executive Advisory Boards• Created an event within an event for Bridges at Inforum 2017. Lead efforts on the SCM track session during Inforum. Partnered on sales efforts to recruit attendees to the newly formatted Bridges at Inforum.","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"GT Nexus","title":"Senior Events Manager"},{"description":"Events program owner with a focus on all strategic third-party, customer, internal conferences and customized networking opportunities, devising and executing unique concepts that highlight the premium education and brand strategy while generating quality leads across all industries in North America. Implemented an event recap process to better track and quantify ROI at events. • Researched, budgeted and negotiated 35+ conferences and networking events across all industries.• Thoughtfully managed the overall event budget event budget. • Drove lead generation outcomes at marquee events through exhibiting, networking and speaking opportunities. • In 2015 events had a 10% year-over-year increase in leads: with a 70% increase in Sales Qualified leads.• Developed and maintained Marketo Sales Insight templates for Business Development to use for outreach. • Merged the GT Nexus and TradeCard user conferences. Envisioned, designed and implemented Solutions Theater product showcase. Partnered on sales efforts with strategic alliances to secure sponsor participation in Partner Zone.","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"GT Nexus","title":"Marketing Manger"}],"url":"https://www.linkedin.com/company/gt-nexus"},{"company":"TradeCard","company_id":"tradecard","location":"","positions":[{"description":"Key contributor to the overall lead generation efforts in North America and Europe. Responsibilities included: building out a Europe & SMB go-to-market strategy, implementing and defining metrics around the SiriusDecisions lead funnel for inquires, MQLs and SQLs, owning all event programs, supporting content through the CMS platform and a communications program.","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"TradeCard","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/tradecard"},{"company":"Carnegie East House","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Produced and implemented marketing plans and strategies to increase rental unit’s sales at an upscale housing facility. This role included: updating promotional materials, redesigning the website, competitive analysis, event orchestration, sales pitches and reporting into the board of directors on a quarterly basis.","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Carnegie East House","title":"Marketing Director"}],"url":""},{"company":"TradeCard","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Managed and coordinated lead generation efforts at third-party events, customer conferences and webinars. I also utilized salesforce for campaign management, procured promotional giveaways, provided graphic design and copywriting for content creation and advertisements.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"TradeCard","title":"Marketing Communications Associate"}],"url":""},{"company":"Heidrick & Struggles, Inc.","company_id":"heidrick-&-struggles","location":"","positions":[{"description":"Supported consultants marketing efforts through content creation & distribution, implemented campaign reports, organized and managed Partners’ Conferences, conducted competitive analysis and website maintenance.","duration":"Nov 2005 May 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2007","start_date":"Nov 2005","subtitle":"Heidrick & Struggles, Inc.","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/heidrick-&-struggles"},{"company":"Marketing Resources & Results","company_id":null,"location":"","positions":[{"description":"Provided marketing support for clients and the firm through event execution, direct mail campaigns, copywriting, market research, website maintenance and database management.","duration":"Aug 2004 Nov 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2005","start_date":"Aug 2004","subtitle":"Marketing Resources & Results","title":"Marketing Coordinator"}],"url":""}]', '["“We worked together on several projects. Jen is a creative and energetic marketer. I found her ideas to be fresh and full of life and energy. Her execution is flawless and crisp. She can be counted on to provide thoughtful solutions to difficult challenges. She is continually cheerful and is an absolute delight to work with...”","“Jennifer came to us from a company we acquired and took no time fitting in and picking up responsibilities where she saw a need.”"]']### Assistant: The agent's job is to analyze data and drive insights for marketing performance, while the user is reaching out to the agent because they need assistance in strategic marketing planning and lead generation for their company.
### Human: Agent: ['Karen Cooper', 'Experienced Executive Recruiter with a demonstrated history of delivering top talent in the Consumer Products and eCommerce/Retail industries. Skilled in talent identification, recruiting, interviewing and candidate assessment. Building strong relationships with hiring managers is always a focus. Strong business development professional, strategic thinker and highly organized.', 'Talent Acquisition, Executive Recruiter', 'Ashford Search, Inc.', '[{"company":"Ashford Search, Inc.","company_id":"ashford-management-group-inc","industry":"Staffing and Recruiting","location":"Nationwide","positions":[{"description":"Based in Atlanta, GA and conducting nationwide executive search, specializing in all facets of customer service, retail, ecommerce and consumer products to include operations, merchandising, product development, planning and allocation, warehouse management, call center/customer service, logistics and distribution, marketing, advertising, financial, web development, real estate and human resources.","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Ashford Search, Inc.","title":"Executive Recruiter, Owner"}],"url":"https://www.linkedin.com/company/ashford-management-group-inc"},{"company":"UncommonGoods","company_id":"uncommongoods","location":"Brooklyn, NY","positions":[{"description":"","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"UncommonGoods","title":"Recruiter"}],"url":"https://www.linkedin.com/company/uncommongoods"},{"company":"Ashford Management Group, Inc.","company_id":"ashford-management-group-inc-","location":null,"positions":[{"description":"Ashford Management Group, a boutique retail executive search firm, conducting retained searches from manager to c-level. Our focus: to provide companies with the most important asset for their success - quality people. By offering well-referenced, highly qualified professionals, our clients continued to build profitable companies.","duration":"2004 2011 7 years","duration_short":"7 years","end_date":"2011","start_date":"2004","subtitle":"Ashford Management Group, Inc.","title":"Executive Recruiter, Vice President"},{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Ashford Management Group, Inc.","title":"Executive Recruiter, Director"}],"url":"https://www.linkedin.com/company/ashford-management-group-inc-"}]', '["“I had the pleasure of working with Karen starting in September of 2019. We worked together for about two months. She partnered closely with 4 of our hiring managers to fill key roles (associate to senior level) when our HR department was unexpectedly understaffed and we had several open positions. She stepped in and was able to quickly ascertain our needs, our culture and the varying levels of complexity with each open position. She then worked closely with me as I stepped into the open role of Human Resources Business Partner. Karen provided round the clock support, encouraged follow up and follow through from members of our team during the start of our peak season; all the while training me on our ATS and keeping all candidates accounted for and hiring managers happy. The special sauce with Karen is that she truly wants what is best for the organization. My hiring managers were able to partner with her closely as though she was a an internal colleague. She addressed all their concerns and generously shared her expert advice. You can count on Karen to treat everyone with dignity and respect, be an upstanding representative of the company, and to deliver the information requested to make decisions move efficiently from stage to stage. I can’t say enough great things and any company and/or hiring team that gets to work with Karen is in the best hands. ”","“I am pleased to have now known Karen for approximately 10 years. She was referred to me by a former boss at the time of a lull in my career. Karen is the \\"professional\'s professional\\" when it comes to executive search. She is dedicated to her clients (either employer or job seeker). She is an excellent communicator and goes about her craft with a passion for successful outcomes. Karen maintains the purpose of finding the \\"right fit\\" for both parties regarding a potential employment relationship. She will never compromise her values for anything less than that. Also, Karen is a wonderful individual who over the years has maintained a friendship with me that I am blessed to own. I highly recommend Karen Cooper and Ashford Search for any executive search needs that you may have.”"]'] User: ['Bekita Lalla', 'Experienced Vice President Store with a demonstrated history of working in the retail industry. Skilled in Trend Analysis, Sales, Management, Inventory Control, and Apparel. Strong sales professional graduated from Franklin Delano Roosevelt High School.', 'Co-Store Manager at The Home Depot', 'The Home Depot', '[{"company":"The Home Depot","company_id":"the-home-depot","industry":"Retail","location":"Vauxhall, New Jersey, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"The Home Depot","title":"Co-Store Manager"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Macy\'s","company_id":"macy","location":null,"positions":[{"description":"","duration":"Sep 2019 Jun 2020 10 months","duration_short":"10 months","end_date":"Jun 2020","start_date":"Sep 2019","subtitle":"Macy\'s","title":"Store Manager"},{"description":"","duration":"Apr 2018 Sep 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2019","start_date":"Apr 2018","subtitle":"Macy\'s","title":"VP Store Manager"},{"description":"","duration":"Aug 2017 Mar 2018 8 months","duration_short":"8 months","end_date":"Mar 2018","start_date":"Aug 2017","subtitle":"Macy\'s","title":"Assistant Store Manager"},{"description":"","duration":"Sep 2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"Sep 2016","subtitle":"Macy\'s","title":"District Merchant Men\'s & Kid\'s-Herald Square"},{"description":"","duration":"Apr 2015 Sep 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2016","start_date":"Apr 2015","subtitle":"Macy\'s","title":"District Merchant Men\'s & Children-Metro"},{"description":"","duration":"Apr 2011 Mar 2015 4 years","duration_short":"4 years","end_date":"Mar 2015","start_date":"Apr 2011","subtitle":"Macy\'s","title":"Merchandise Team manager"},{"description":"","duration":"Apr 2003 Apr 2011 8 years 1 month","duration_short":"8 years 1 month","end_date":"Apr 2011","start_date":"Apr 2003","subtitle":"Macy\'s","title":"Sales Manager"},{"description":"","duration":"Apr 2003 Apr 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2004","start_date":"Apr 2003","subtitle":"Macy\'s","title":"Customer Service Manager"},{"description":"","duration":"Sep 2001 Apr 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2003","start_date":"Sep 2001","subtitle":"Macy\'s","title":"Selling Associate"}],"url":"https://www.linkedin.com/company/macy"}]', '["“I have had the pleasure of working with Bekita in a number of capacities, most recently as her support partner on the Macy\'s Northeast Region team. In this role I directed and supported merchandising and planning strategies for stores to execute. When working with Bekita I found a partner who displayed curiosity, shared ideas and was willing to take on challenges; here is where I have seen Bekita demonstrate tremendous resiliency where others would have folded. For all these reasons and more, Bekita would be an asset to any organization. ”","“It was a pleasure to work with Bekita during our time together at Herald Square. Her leadership, experience and professionalism created a wonderful environment for anyone to work with. She will continue to advance and grow in her career. ”"]']### Assistant: The agent's job is to conduct executive searches and recruit top talent for various positions in the retail industry, while the user is reaching out to the agent today because they need assistance in finding a suitable candidate for a key leadership role in their retail organization.
### Human: Agent: ['Joseph Bathgate', '15+ years working within the DoD specializing in Project Management and Logistics. Secret Security Clearance', 'Weapons Systems Manager at UICGS / Bowhead Family of Companies, USMC Reserve Logistics Officer', 'United States Marine Corps', '[{"company":"United States Marine Corps","company_id":"marines","industry":"Military","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"United States Marine Corps","title":"Student, Expeditionary Warfare School"},{"description":"","duration":"Oct 2020 Aug 2021 11 months","duration_short":"11 months","end_date":"Aug 2021","start_date":"Oct 2020","subtitle":"United States Marine Corps","title":"Company Executive Officer"},{"description":"-Serve as the Assistant Battalion Logistics Officer of 2nd Battalion 25th Marines. Plan and direct all supply, maintenance, transportation, engineering, and services support for the battalion.-Organize and develop the battalion logistics commodities to include: Supply, Motor Transportation, Armory, Maintenance Management, Embarkation, Ammunition, and Field Mess.-Train the logistics staff to operate the Administration and Logistics Operation Center in order to maintain logistical visibility in a tactical environment.-Facilitate planning for future operations with a balance of delegation to logistics commodities, coordination across the battalion\'s staff sections, and sustaining the complete picture of requirements and capacity.-Ensure the battalion is in compliance with all maintenance management policies and procedures, and provide oversight for the unit\'s motor transportation, communications, and ordnance equipment maintenance activities.-Coordinate effective supply support with the Battalion Supply Officer; liaison with internal and external agencies on supply related issues.","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"United States Marine Corps","title":"Assistant Battalion Logistics Officer"},{"description":"-Trains the platoon in the performance of tasks which support company training objectives.-Maintains the welfare and discipline of the platoon.-Makes operational planning recommendations to the infantry company commander.-Develops five paragraph operational orders to support accomplishment of an infantry company\'s tactical mission.-Proficient in use and employment of all weapons organic to a rifle platoon.-Integrates supporting fires in accomplishment of an assigned mission.-Leads the platoon in tactical operations as part of a rifle company. Proficient in all facets of unit training management and familiar with the aspects of utilizing infantry Training & Readiness manual.-Instructs, evaluates, and reports performance of Marines and unit according to standards.-Provides counseling to Marines on all matters affecting their daily performance.","duration":"Jul 2010 Jun 2017 7 years","duration_short":"7 years","end_date":"Jun 2017","start_date":"Jul 2010","subtitle":"United States Marine Corps","title":"Infantry Unit Leader"},{"description":"-Proficient in the employment of machine guns.-Ensures section is proficient in basic functions of rifleman.-Ensure that rifle platoons are trained in basic functions of machine gunner.-Assists the Platoon Commander with the integration of supporting fires in accomplishment of an assigned mission.-Directs the supply and re-supply of the assigned section.-Coordinates and supervises the embarkation and debarkation of his assigned section.-Performs integration of supporting fires in accomplishment of an assigned mission.-Ensures competency of section, in functions of mutually supporting assets.-Controls the fire and movement of section","duration":"Aug 2006 Aug 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2010","start_date":"Aug 2006","subtitle":"United States Marine Corps","title":"Machine Gun Section Leader"}],"url":"https://www.linkedin.com/company/marines"},{"company":"UICGS / Bowhead Family of Companies","company_id":"bowheadfamilyofcompanies","location":"Aberdeen Proving Grounds, MD","positions":[{"description":"Provide weapon system support and manage the Foreign Military Sales Case process for program management support services to the Security Assistance Management Directorate (SAMD). Provide weapon system support and manage the Foreign Military Sales Case process for program management support services to the Security Assistance Management Directorate (SAMD).","duration":"Dec 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Dec 2019","subtitle":"UICGS / Bowhead Family of Companies","title":"Weapons Systems Manager"}],"url":"https://www.linkedin.com/company/bowheadfamilyofcompanies"},{"company":"Amazon","company_id":"amazon","location":"Baltimore, Maryland","positions":[{"description":"Responsible for the overall safety, quality, performance in a final mile delivery station that delivered 80,000 orders a day. • Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs.• Developed a sustainable long-range action plan that improved on-time dispatch of over 250 vehicles from 20% to 90% which augmented Amazon\'s Promised Delivery Date by 15%.• Coordinated a bottleneck prevention plan with an integrated sort operation that lowered the number of safety violations and allowed both operations to exceed throughput standards.","duration":"Nov 2018 May 2019 7 months","duration_short":"7 months","end_date":"May 2019","start_date":"Nov 2018","subtitle":"Amazon","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/amazon"}]', '["Janet Addison, MSW “Mr. Bathgate is a remarkable individual who serves his country well. He is dedicated to his country and is a responsible U.S. citizen .He is well educated and enjoys the finest things in life. He has a caring spirit and is a very humble gentleman to know. It is my honor to recommend Mr. Bathgate because he is a honest respectable and intelligent individual who has made a great difference in peoples lives. I highly recommend him . ”","Stuart Scheller “Highly recommended. Great leader”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to manage weapon systems and provide program management support services to the Security Assistance Management Directorate, and today, the agent is reaching out to the user because they need assistance in developing marketing strategies for their business development role at TargetTC.
### Human: Agent: ['Diana Mercer', 'My goal is to make your real estate transaction as "stress-free" as possible! I am a highly skilled Realtor and negotiator with nearly 30 years of experience in Santa Cruz County. I will get you the highest possible price if you sell and the best price if you buy. Call me today if you want to buy or sell in Santa Cruz, Monterey, Carmel or Santa Clara County. Specialties: Beach property, luxury homes, rural homesites, town homes, condos, starter homes, 2nd homes, vacation home, and primary residences.', 'Realtor at Compass Serving Santa Cruz, Monterey and Carmel, Santa Clara County', 'Compass', '[{"company":"Compass","company_id":"compassinc","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Compass","title":"Realtor"},{"description":"","duration":"Mar 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Compass","title":"Realtor"}],"url":"https://www.linkedin.com/company/compassinc"},{"company":"Sereno Group Real Estate","company_id":"sereno-group","location":"Santa Cruz, CA","positions":[{"description":"I am a full time realtor with the Sereno Group.My goal is to assist you in either buying a home, investment property or vacation home here in our beach community. My goal is to get you the best price with the least amount of stress. If you are going to sell your home, my goal is to get you the \\"highest possible price.\\" I bring the best marketing and negotiation skills to you so you can get the best price possible. I\'m committed to all of my clients and friends. I want to be in their lives forever, but most of all, my clients and friends refer their friends, neighbors and family to me. That is the highest compliment I could ever receive!","duration":"Nov 2012 Mar 2020 7 years 5 months","duration_short":"7 years 5 months","end_date":"Mar 2020","start_date":"Nov 2012","subtitle":"Sereno Group Real Estate","title":"REALTOR"}],"url":"https://www.linkedin.com/company/sereno-group"},{"company":"David Lyng Real Estate","company_id":"david-lyng-real-estate","location":"","positions":[{"description":"","duration":"Jan 2002 Nov 2012 10 years 11 months","duration_short":"10 years 11 months","end_date":"Nov 2012","start_date":"Jan 2002","subtitle":"David Lyng Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/david-lyng-real-estate"},{"company":"Monterey Bay Properties, Capitola,CA","company_id":null,"location":"","positions":[{"description":"I helped my clients buy and sell real estate!I helped my clients get the \\"highest price\\" when they sold their homes.I helped my clients get the \\"best price\\" when purchasing a home.Love to negotiate contracts! I helped my clients buy and sell real estate!I helped my clients get the \\"highest price\\" when they sold their homes.I helped my clients get the \\"best price\\" when purchasing a home.Love to negotiate contracts!","duration":"Jan 1989 Dec 2002 14 years","duration_short":"14 years","end_date":"Dec 2002","start_date":"Jan 1989","subtitle":"Monterey Bay Properties, Capitola,CA","title":"Realtor"}],"url":""}]', '["LinkedIn User “My husband and I had a terrific experience working with Diana when purchasing our home five years ago. Her expertise, patience and friendly personality made our transaction seamless. I look forward to working with her again when we are in the market for house #2 and would not hesitate to recommend her services.”","Jeff Thermond “My wife and I have gone through two purchases and one sale of vacation homes in Capitola with Diana and she did a great job all three times. The first purchase occured during the Bubble and she did a great job securing the home we wanted without bidding into the stratosphere. During the sale, which occured in 2007 during a very crowded market, her pricing instincts were spot-on. Our home sold inside of a month while similar properties languished. In addition, she is very pleasant to work with and communicates in a timely manner. You\'d be wise to consider working with her in the Santa Cruz area.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to assist clients in buying or selling real estate in Santa Cruz County, and today the agent is reaching out to the user because they need assistance with marketing and consulting for their business.
### Human: Agent: ['Allyn Beth Brown', 'Highly skilled web developer/manager. Experience with all aspects of the software development lifecycle including design and development with small/large corporations and agile/scrum process.', 'Senior Manager Web Development & Design', 'Warner Bros. Entertainment', '[{"company":"Warner Bros. Entertainment","company_id":"warner-bros--entertainment","industry":"Entertainment Providers","location":"Greater Los Angeles Area","positions":[{"description":"Web Development & Design Web Development & Design","duration":"Jun 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Warner Bros. Entertainment","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/warner-bros--entertainment"},{"company":"Art is Passion","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jul 2004 - Present 17 years 2 months","duration_short":"17 years 2 months","end_date":"Present","start_date":"Jul 2004","subtitle":"Art is Passion","title":"Freelance Designer/Developer"}],"url":""},{"company":"SMCI","company_id":"smci","location":"Glendale, CA","positions":[{"description":"","duration":"Oct 2017 Jun 2018 9 months","duration_short":"9 months","end_date":"Jun 2018","start_date":"Oct 2017","subtitle":"SMCI","title":"Senior Ui Developer"}],"url":"https://www.linkedin.com/company/smci"},{"company":"Square One Solutions, Inc.","company_id":"square-one-solutions-inc.","location":"Culver City, California","positions":[{"description":"- Designed and developed a brand new digital content hub Stage13.com for Warner Bros. Entertainment utilizing HTML, CSS, Javascript and PHP on a Wordpress Platform- Streamlined workflow for DC Comics by creating an online responsive application portal DCComicsTalentWorkshop.com that received over 5,000 applications in the first 30 day workshop utilizing HTML, CSS, Javascript and PHP on a Wordpress Platform- Streamlined workflow for NBC Universal by creating a web portal to manage the 2016 Olympics and other NBC Sports divisions utilizing HTML, CSS/LESS, and JS/Angular on a .Net Platform","duration":"Jun 2013 Sep 2017 4 years 4 months","duration_short":"4 years 4 months","end_date":"Sep 2017","start_date":"Jun 2013","subtitle":"Square One Solutions, Inc.","title":"Senior Ui Developer"}],"url":"https://www.linkedin.com/company/square-one-solutions-inc."},{"company":"US Search.com","company_id":null,"location":"Culver City, CA","positions":[{"description":"- Implemented A/B testing throughout purchase funnels to increase conversion rates and improve consumer experience/usability- Increased membership usage from 14% to 70% by adding new membership option to USSearch.com and utilizing A/B testing for weekly improvements- Enhanced the membership experience and increased revenue per user by developing new member center using HTML, CSS and jQuery- Engaged customers and increased site revenue by creating new email marketing campaigns and improving existing email templates in HTML and Velocity formats- Increased ad revenue by creating dynamic ads and updating existing ad templates for USSearch.com and Intelius.com","duration":"Jan 2012 Jun 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2013","start_date":"Jan 2012","subtitle":"US Search.com","title":"Front-End Web Developer"}],"url":""},{"company":"Crushpad","company_id":"crushpad","location":"Marina Del Rey, CA","positions":[{"description":"- Increased performance and maintainability by converting 150+ stores from independent code base to shared code base- Enhanced the shopping experience by creating email marketing graphics and templates for multiple wine brands- Improved the user experience by adding new features to the shopping cart platform utilizing Cold Fusion, JavaScript, HTML and CSS- Setup 50+ new stores and modified generic layout to match winery website using HTML, CSS and JavaScript- Reduced merchant fees by over 90% by combining ecommerce merchant accounts into shared global account","duration":"Jul 2009 Jan 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2012","start_date":"Jul 2009","subtitle":"Crushpad","title":"Web Developer"}],"url":"https://www.linkedin.com/company/crushpad"},{"company":"Fox Interactive Media","company_id":"fox-interactive-media","location":"San Francisco, CA","positions":[{"description":"- Improved site performance and code consistency by creating HTML/CSS coding standards for web development team- Developed HTML/CSS for IGN.com and GameSpy.com redesigns with over 27 million unique visitors per month- Increased site performance by developing JavaScript/jQuery functionality and coding standards with web development team- Cut development time by 75% by creating JSP templates to streamline mini-site creation - Improved site performance and code consistency by creating HTML/CSS coding standards for web development team- Developed HTML/CSS for IGN.com and GameSpy.com redesigns with over 27 million unique visitors per month- Increased site performance by developing JavaScript/jQuery functionality and coding standards with web development team- Cut development time by 75% by creating JSP templates to streamline mini-site creation","duration":"Feb 2007 Jul 2009 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2009","start_date":"Feb 2007","subtitle":"Fox Interactive Media","title":"Web Developer"}],"url":"https://www.linkedin.com/company/fox-interactive-media"},{"company":"Nokia Inc.","company_id":"nokia","location":"San Francisco, CA","positions":[{"description":"- Finalized N-Gage mobile application design & exported final graphics for application release- Created marketing materials for Nokia products to increase brand awareness - Finalized N-Gage mobile application design & exported final graphics for application release- Created marketing materials for Nokia products to increase brand awareness","duration":"Nov 2006 Nov 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2007","start_date":"Nov 2006","subtitle":"Nokia Inc.","title":"Production Artist"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Tommy Dew Design","company_id":null,"location":"Oakland, CA","positions":[{"description":"- Worked with high profile brands such as Initiative Media, Symantec Corporation, The Walt Disney Company, Dreyer’s Grand Ice Cream, Autodesk, Port of Los Angeles and Port of Oakland- Maximized client base by producing websites, marketing materials, corporate identity packages, PowerPoint presentations, Flash presentations, interactive games and SharePoint intranets for multiple clients- Reached millions of users worldwide and improved usability from past software versions by designing Norton 2007 software interface","duration":"Jul 2004 Feb 2007 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2007","start_date":"Jul 2004","subtitle":"Tommy Dew Design","title":"Web/Graphic Designer"}],"url":""},{"company":"Leverage Software","company_id":"leverage-software","location":"San Francisco, CA","positions":[{"description":"- Application Design, HTML/CSS Prototype Production - Application Design, HTML/CSS Prototype Production","duration":"Jul 2004 Mar 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2006","start_date":"Jul 2004","subtitle":"Leverage Software","title":"Production Artist"}],"url":"https://www.linkedin.com/company/leverage-software"}]', '["Chiao D. “You usually meet good web developers and you meet good designers, very rarely do you meet someone who does a great job in both. Allyn Beth Brown is one of those people -- she could whip up a design in a few hours and whip up a web page in the same amount of time. If you gave her a mockup, she would build it so perfectly that you wouldn\'t be able to distinguish between the mockup and the page she built. Seriously, her attention to detail, passion for her job, for web development, and for design is something to be greatly admired. It also helps that she has a great attitude and is very easy to work with. I really hope that one day we get to work together again.”","Raj M. Patel “Beth is great at web design!”"]'] User: ['Jaime Paez', 'All my professional life was dedicated to develop business for large US Co in South America . Developing Brands and customers in Latam', 'trader at Own a Small Business', 'Own a Small Business', '[{"company":"Own a Small Business","company_id":"own-a-small-business","industry":"Import and Export","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Own a Small Business","title":"trader"}],"url":"https://www.linkedin.com/company/own-a-small-business"},{"company":"Pinnacle systems","company_id":"pinnacle-systems","location":"","positions":[{"description":"Developed in South America the brand and demand for the products Pinnacle Systems offered , Also created trainning centers , PR exposure , culture and respect for the brand , Opened channels of distribution in all Areas of South America , Distribution and retail . Developed in South America the brand and demand for the products Pinnacle Systems offered , Also created trainning centers , PR exposure , culture and respect for the brand , Opened channels of distribution in all Areas of South America , Distribution and retail .","duration":"Mar 2000 Dec 2008 8 years 10 months","duration_short":"8 years 10 months","end_date":"Dec 2008","start_date":"Mar 2000","subtitle":"Pinnacle systems","title":"Director Latin america"}],"url":"https://www.linkedin.com/company/pinnacle-systems"},{"company":"merisel - CHS","company_id":null,"location":"","positions":[{"description":"Long Story, but making it short we were for years number 1 exporters of IT boxes and Components into Brazil , I built a team of 10 sales top pro ( That now hold top positions at Canon , Citrix and other more ) Long Story, but making it short we were for years number 1 exporters of IT boxes and Components into Brazil , I built a team of 10 sales top pro ( That now hold top positions at Canon , Citrix and other more )","duration":"Feb 1993 Jan 2000 7 years","duration_short":"7 years","end_date":"Jan 2000","start_date":"Feb 1993","subtitle":"merisel - CHS","title":"sales manager"}],"url":""},{"company":"Merisel","company_id":null,"location":"","positions":[{"description":"","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"Merisel","title":"sales manager"}],"url":""},{"company":"Merisel Latin America","company_id":null,"location":"","positions":[{"description":"","duration":"1991 2000 9 years","duration_short":"9 years","end_date":"2000","start_date":"1991","subtitle":"Merisel Latin America","title":"sales manager Brazil"}],"url":""},{"company":"Suzano Papel e Celulose","company_id":"suzano","location":"","positions":[{"description":"Than just started my carrear in developing new products and brands I was the PM of the Papel Report ( Cut Size ) helping to open markets in LA and US and all over Brazil Than just started my carrear in developing new products and brands I was the PM of the Papel Report ( Cut Size ) helping to open markets in LA and US and all over Brazil","duration":"Jan 1986 Jan 1990 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1990","start_date":"Jan 1986","subtitle":"Suzano Papel e Celulose","title":"product manager"}],"url":"https://www.linkedin.com/company/suzano"}]', '["Steven Raymund “I have known Jamie for many years, and can vouch for his creativity, effort, and honesty. Jamie has enjoyed a successful career in sales and marketing in the IT industry, first as a competitor to Tech Data, and then as a supplier. He was always diligent and direct in his efforts. Jamie would be valued addition for any company looking to expand its presence in Latin America. Steve Raymund”","Jerry Thompson “I worked with Jaime for 3 years at Pinnacle Systems. He managed our South American business and in several quarters during that time SA was the fastest growing region and best performing against plan in the company. Jaime comes at his channel management style with a refreshing awareness of how to grow a market with limited marketing funds and the need to address multiple countries and distribution outlets with \\"organic\\" marketing initiatives. He has very close relationships with his channel partners, cultivates a very important business model where the channel partners drive the marketing spending and Jaime augments with promotions and events. I can tell you first hand that it worked when I was his direct manager, and it worked after I left the company. You will find him refreshingly candid, and always willing to try new ideas to grow his business. He knows every important channel partner (distributor and reseller) in the South America and Latin America markets. He would be a very good addition to any company\'s team.”"]']### Assistant: The agent's job is to expand the company's presence in Latin America, and today, the agent is reaching out to the user to discuss potential business opportunities and collaborations in the import and export industry.
### Human: Agent: ['Daniel Buckley, PMP, CSM, PMI-ACP', 'Experienced and accomplished Fortune 50 and Fortune 500 Information Technology Project Manager with a demonstrated history of success in highly technical environments. Demonstrated experience leading development teams delivering cross-functional strategic initiatives in compliance, finance, and organizational change.', 'IT Project Manager at AAA Life Insurance Company', 'AAA Life Insurance Company', '[{"company":"AAA Life Insurance Company","company_id":"aaa-life-insurance-company","industry":"Insurance","location":"Livonia, Michigan","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Feb 2018","subtitle":"AAA Life Insurance Company","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/aaa-life-insurance-company"},{"company":"EagleView","company_id":"eagleview-technologies-inc","location":"Bothell, WA","positions":[{"description":"","duration":"Aug 2016 Jan 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2018","start_date":"Aug 2016","subtitle":"EagleView","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/eagleview-technologies-inc"},{"company":"Microsoft","company_id":"microsoft","location":"Microsoft Millennium E","positions":[{"description":"","duration":"May 2015 Aug 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2016","start_date":"May 2015","subtitle":"Microsoft","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Centric Consulting","company_id":"centric-consulting","location":"Seattle, WA","positions":[{"description":"","duration":"Oct 2014 Mar 2015 6 months","duration_short":"6 months","end_date":"Mar 2015","start_date":"Oct 2014","subtitle":"Centric Consulting","title":"Business Analyst - Microsoft - Office 365 Team"}],"url":"https://www.linkedin.com/company/centric-consulting"},{"company":"T-Mobile","company_id":"t-mobile","location":"Bellevue, WA","positions":[{"description":"","duration":"Mar 2011 Oct 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2013","start_date":"Mar 2011","subtitle":"T-Mobile","title":"Web Producer"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Microsoft","company_id":"microsoft","location":"Redmond, WA","positions":[{"description":"","duration":"Mar 2010 Feb 2011 1 year","duration_short":"1 year","end_date":"Feb 2011","start_date":"Mar 2010","subtitle":"Microsoft","title":"Business Analyst II - AdCenter Fraud Team"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Kohl\'s Department Stores","company_id":"kohls-department-stores","location":"Menomonee Falls, WI","positions":[{"description":"","duration":"Sep 2008 Feb 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2010","start_date":"Sep 2008","subtitle":"Kohl\'s Department Stores","title":"Merchandise Analyst"}],"url":"https://www.linkedin.com/company/kohls-department-stores"}]', '["Scott Nelson “I worked with Dan for several years at EagleView. He was my technical project manager and worked with him every day. He was an excellent project manager and was always eager to learn new strategies and technical details. He was extremely reliable and always detailed. I watched him in many occasions juggle many competing priorities with ease. I enjoyed working with Dan and would highly recommend him.”","Paul Johnson, MBA, PMP, PMI-ACP “If you are looking for an individual to take on difficult challenges with the ability to navigate through the everyday chaos of complex technology projects Dan is the perfect fit for your organization. I have had the great pleasure of working with Dan at EagleView over the past few years. Dan is one of those high potential individuals with an excellent work ethic and drive to get things done. While working long hours on some rather complex and demanding projects Dan still managed to squeeze in studying for and passing the Professional Project Management exam. Being a PMP myself I know that this was no easy feat to accomplish. Yet Dan has gone on to obtain more advanced credentials from the Program Management Institute which will no doubt contribute to his continued success in project management. ”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to coordinate communications initiatives for a Fortune 50 insurance company, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a strategic brand and executive communications project.
### Human: Agent: ['Michael Chapman', 'I have 21+ years in the information technology industry; working closely with executives and peer IT leaders who oversee their organizations telecommunications and data networking services, enterprise architecture and other emerging technologies.I am continuously improving on creating multi-year strategic technology roadmaps, global connectivity solutions, business alignment, and customer experience.', 'Vice President of Sales', 'Go2 Communications, Inc.', '[{"company":"Go2 Communications, Inc.","company_id":"go2-communications","industry":"Telecommunications","location":"Greater Boston Area","positions":[{"description":"Go2 is a leading technology Solutions Provider with a focus on consulting, design and implementation. Since our inception in 2001, we have focused on delivering customized solutions for customers in a wide range of industries, as well as different sizes and stages of growth. From strategy through deployment, our team of engineers will help you develop a technology-driven strategy that fits your particular business need(s) by offering unbiased supplier evaluations and solutions that align with your existing voice, data and infrastructure and requirements. Whether your company is growing or you want to move applications to the cloud, we can help you migrate to the right network.How it works - We find out what’s important to you and how you want to achieve your vision and we work with you every step of the way – from the initial research and discovery phase to implementation – making sure we meet and exceed your expectations.","duration":"Dec 2008 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Dec 2008","subtitle":"Go2 Communications, Inc.","title":"Vice President of Sales"}],"url":"https://www.linkedin.com/company/go2-communications"},{"company":"AT&T Mobility","company_id":"att","location":null,"positions":[{"description":"","duration":"Apr 2001 Nov 2008 7 years 8 months","duration_short":"7 years 8 months","end_date":"Nov 2008","start_date":"Apr 2001","subtitle":"AT&T Mobility","title":"Premier Client Manager"},{"description":"","duration":"Jun 1999 Apr 2001 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2001","start_date":"Jun 1999","subtitle":"AT&T Wireless","title":"Account Support Representative"}],"url":"https://www.linkedin.com/company/att"},{"company":"StonehamBank","company_id":"stonehambank","location":"Woburn, Massachusetts, United States","positions":[{"description":"","duration":"Feb 1997 Jun 1999 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 1999","start_date":"Feb 1997","subtitle":"StonehamBank","title":"Investment Accountant"}],"url":"https://www.linkedin.com/company/stonehambank"}]', '["Jonathan Steele “Michael is a fantastic account manager with a customer-first mentality. He is dependable, knowledgable, and adapts well to any situation, always going out of his way to make sure his customers are satisfied. His skills and personality are a strong asset for any company.”","Chris Ogden “Michael has always provided top notch, on time, and very personable service to me and the rest of our company.”","Erik Eames “Michael is an account manager who looks out for the customer in all that he does and works tirelessly to deliver a true win-win partnership. great guy to work with!”","Tony Luongo “I am happy to recommend Michael. I have worked and partnered with Michael for several years in the high technology field and he has consistently been professional, dependable and trust worthy. Michael has developed a very good reputation in our industry as someone you can count on when you need to purchase, install and maintain some very complicated products and services. He is personable, detail oriented, and dedicated to providing his clients with a high level of service, no matter what that service is. I am sure these attributes will be valued in any industry. Please fell free to contact me directly if you have any questions. Sincerely, Tony Luongo Executive VP of Sales Go2 Communications, Inc”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to create multi-year strategic technology roadmaps and global connectivity solutions, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event for their healthcare organization.
### Human: Agent: ['Wayne Rode', 'Diverse experience in residential and commercial (including municipal/ government and BOE) facility energy efficiency advising and auditing. BPI certified Building Analyst. Sales and operations management, program outreach and business development. Insurance and Risk Management- Independent Insurance Agent working with many insurance companies for over a decade! As an Independent Agent, I work for YOU, not any particular carrier, and will advise and analyze your coverage needs and shop your insurance coverage to many companies. Specializing in Home, Auto, Small Business, Construction Project, and Marine/ Recreational Vehicle Insurance. www.theStolzeragency.com www.Facebook.com/wayneinsurance', 'Field Operations \| Building Efficiency & Insurance Consulting', 'CMC Energy Services', '[{"company":"CMC Energy Services","company_id":"cmc-energy","industry":"Environmental Services","location":"Cranbury, New Jersey, United States","positions":[{"description":"","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"CMC Energy Services","title":"Field Operations Supervisor"}],"url":"https://www.linkedin.com/company/cmc-energy"},{"company":"The Stolzer Insurance Agency, LLC","company_id":null,"location":"","positions":[{"description":"www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs. www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs.","duration":"Dec 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Dec 2007","subtitle":"The Stolzer Insurance Agency, LLC","title":"Independent Insurance Agent"}],"url":""}]', '["Stephen Voloshin “Wayne is a very knowledgeable and reliable insurance agent. I have been working with him for almost 10 years on my insurance and he has been there every step of the way with any question or concern I had”","Cynthia Ciampolillo “I consider Wayne to be a very good business partner that I have worked with over the past 7 years. His hard work, knowledge,positive attitude and commitment to all his clients would be the reason I would recommend Wayne for anyone\'s insurance needs.”"]'] User: ['Robert Teetsel', 'Today I work for Carroll Air Systems My task is to bring economical solutions to HVAC problems for engineers, contractors and owners in the Central Florida Area. My favorite thing about Carroll Air Systems they represent the #1 Air Conditioning Manufacturer Daikin and other complentary products to bring solutions to HVAC needs.', 'Sales Engineer - Daikin Manufacture Representative', 'Carroll Air Systems Inc', '[{"company":"Carroll Air Systems Inc","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"May 2017","subtitle":"Carroll Air Systems Inc","title":"Sales Enginner-Daikin Manufacture Representative"}],"url":""},{"company":"Daikin Applied","company_id":"daikin-applied","location":"","positions":[{"description":"Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world.. Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world..","duration":"Jun 2009 May 2017 8 years","duration_short":"8 years","end_date":"May 2017","start_date":"Jun 2009","subtitle":"Daikin Applied","title":"National Account Sales Manager"}],"url":"https://www.linkedin.com/company/daikin-applied"},{"company":"Pro-Tech AC & Heating Services","company_id":null,"location":"","positions":[{"description":"Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment","duration":"Jun 2004 Jun 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2009","start_date":"Jun 2004","subtitle":"Pro-Tech AC & Heating Services","title":"Commercial Sales Engineer"}],"url":""},{"company":"Lapin Sheet Metal","company_id":null,"location":"","positions":[{"description":"Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT","duration":"Dec 1999 Jun 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 2004","start_date":"Dec 1999","subtitle":"Lapin Sheet Metal","title":"Project Manager"}],"url":""}]', '["Philip Johnston “Robert and I bump into each other quite a bit, considering we both work in the Sales and Marketing organization. Robert can be very creative and very focused as he attempts to find solutions to our customers\' needs. I appreciate his input as we dream up new product ideas.”","LinkedIn User “Rob Teetsel is a talented HVAC professional. While working at McQuay International, Rob has earned the respect of the people he works with and the clients he serves. Rob brings a technical expertise to the company, and many of his peers seek his opinion on matters related to product applications. Rob has many personal attributes that can not be coached or trained, including excellent work ethic, humility, and a desire to help his peers succeed. These intangible qualities are a real asset to the McQuay organization.”"]']### Assistant: The agent's job is to provide energy efficiency advising and auditing services, while the user is reaching out to the agent because they need economical solutions to HVAC problems for engineers, contractors, and owners in the Central Florida Area.

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