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### Human: Agent: ['Ed Tignor', "Specialties: Loan closings and home/auto insurance. It's just easier to close and get insurance through me. There are so many people involved in the loan/home buying process already why not make it simpler? I've been involved in over 20,000 transactions since 1999. I haven't seen it all, but I've seen a lot!", 'Insurance- Title/Home/Auto', 'Main Street Title and Insurance', '[{"company":"Main Street Title and Insurance","company_id":null,"location":"Mount Juliet, Tennessee, United States","positions":[{"description":"Owner Owner","duration":"Dec 2009 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"Dec 2009","subtitle":"Main Street Title and Insurance","title":"Owner"}],"url":""},{"company":"All-Star Title","company_id":null,"location":"","positions":[{"description":"Title insurance broker. Title insurance broker.","duration":"Sep 1999 Dec 2009 10 years 4 months","duration_short":"10 years 4 months","end_date":"Dec 2009","start_date":"Sep 1999","subtitle":"All-Star Title","title":"Owner"}],"url":""},{"company":"Allstate Insurance","company_id":"allstate","location":"","positions":[{"description":"Worked as an agent selling home, auto, and life insurance. Worked as an agent selling home, auto, and life insurance.","duration":"Dec 2008 Nov 2009 1 year","duration_short":"1 year","end_date":"Nov 2009","start_date":"Dec 2008","subtitle":"Allstate Insurance","title":"Agent"}],"url":"https://www.linkedin.com/company/allstate"}]', '["Matt Ratliff “When I first got in the mortgage business over a decade ago, I asked some of my new co-workers to let me know some of the people that they would recommend for various services. The only person, or company for that matter, that was suggested by everyone I asked, was Ed’s title company. Ed did my first closing for me, and has closed all of my loans since then. Ed even handled the closing on my own house. I highly recommend Ed Tignor to anyone that wants fast, accurate title work on a real estate transaction, as well as a company that is willing to make things as easy for you as possible in terms of flexibility, look no further. I also recommend letting Ed put together quotes for your Homeowner’s Insurance, as well as your Auto insurance. It is a free quote, and he was able to get me lower rates on my car insurance that what I had at the time, on both of my vehicles. You have nothing to lose finding out if he can do the same for you! Matt Ratliff Nashville, TN”","Jessica Owen “When I lived in TN I came to Ed for an insurance plan & have kept in contact with him since 2007. I highly recommend Ed and hope that I can do more business with him in the future. Ed is very personable, has detailed knowledge he was willing to share about insurance companies, benefits and plans. As my agent he was always trustworthy and quick to respond to me. 5 stars for Ed!!”"]']
User: ['Sharon Romano', 'Specialties: CERTIFIED DISTRESSED PROPERTY SPEICALIST', 'Realtor-Associate at RE/MAX New Beginnings', 'RE/MAX New beginnings', '[{"company":"RE/MAX New beginnings","company_id":null,"location":"Ocean County, NJ","positions":[{"description":"I am resident of Manahawkin for over 44 years and have spent 20+ years in banking and finance sharpening my communication and negotiating skills. I have built my business on the promise of exceptional customer service. Whether you are selling your home, or searching for that special place to call your own, you deserve to work with someone you trust; someone you know has your best interests in mind. I will work hard to ensure that you are completely satisfied because I have the knowledge, experience, and dedication that it takes to get results.","duration":"Jul 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jul 2017","subtitle":"RE/MAX New beginnings","title":"Realtor-Asociate"}],"url":""}]', '["Troy Murphy “Sharon is a Realtor of high integrity and keeps herself trained on all the latest marketing and real estate related matters.”","Keith R. Gunsten “Sharon is a hard woking person. She is very familiar with the area Real Estate market of Southern Ocean County. She has a neighborly personality that will make it enjoyable to work with her.”"]']### Assistant: The agent's job is to provide exceptional customer service and ensure complete satisfaction in real estate transactions. Today, the user is reaching out to the agent because they need assistance in selling their home and finding a new place to call their own.
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### Human: Agent: ['Steven Martin, CPA, CFF, CGFM, CFE, CGMA', 'I provide forensic accounting, financial investigation, tax, and accounting services.', 'Steven Martin CPA, PI, LLC', 'Steven Martin, CPA, PI, LLC', '[{"company":"Steven Martin, CPA, PI, LLC","company_id":"steven-martin-cpa-pi-llc","industry":"Security and Investigations","location":"Dallas/Fort Worth Area","positions":[{"description":"Seamless forensic accounting and financial investigations - stevemartincpa.com Seamless forensic accounting and financial investigations - stevemartincpa.com","duration":"Feb 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Steven Martin, CPA, PI, LLC","title":"Managing Member"}],"url":"https://www.linkedin.com/company/steven-martin-cpa-pi-llc"},{"company":"Dallas Independent School District","company_id":"dallas-isd","location":"Dallas/Fort Worth Area","positions":[{"description":"I supervise internal audits and investigations. I supervise internal audits and investigations.","duration":"Jan 2019 Feb 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2020","start_date":"Jan 2019","subtitle":"Dallas Independent School District","title":"Chief of Internal Audit"}],"url":"https://www.linkedin.com/company/dallas-isd"},{"company":"Garland Independent School District","company_id":null,"location":"Garland, Texas","positions":[{"description":"Reporting directly to the school board, I supervise internal audits and investigations at the Garland ISD. The district has over 57,000 students and 7,000 employees. Reporting directly to the school board, I supervise internal audits and investigations at the Garland ISD. The district has over 57,000 students and 7,000 employees.","duration":"Jul 2014 Feb 2020 5 years 8 months","duration_short":"5 years 8 months","end_date":"Feb 2020","start_date":"Jul 2014","subtitle":"Garland Independent School District","title":"Director of Internal Audit"}],"url":""},{"company":"Dallas Independent School District","company_id":null,"location":"Dallas, Texas","positions":[{"description":"I conduct audits and investigations of district programs and activities. I conduct audits and investigations of district programs and activities.","duration":"Feb 2014 Jul 2014 6 months","duration_short":"6 months","end_date":"Jul 2014","start_date":"Feb 2014","subtitle":"Dallas Independent School District","title":"Inspector"}],"url":""},{"company":"U.S. Government Accountability Office","company_id":"u-s-government-accountability-office","location":"Dallas, Texas","positions":[{"description":"Conducted performance audits per GAGAS and investigations of federal government programs and processes including local municipality procurement fraud and fraud of federal funds by a National Guard. Conducted performance audits per GAGAS and investigations of federal government programs and processes including local municipality procurement fraud and fraud of federal funds by a National Guard.","duration":"Sep 2008 Feb 2014 5 years 6 months","duration_short":"5 years 6 months","end_date":"Feb 2014","start_date":"Sep 2008","subtitle":"U.S. Government Accountability Office","title":"Senior Special Agent, Forensic Audits and Investigative Service"}],"url":"https://www.linkedin.com/company/u-s-government-accountability-office"},{"company":"Drug Enforcement Administration","company_id":"drug-enforcement-administration","location":"","positions":[{"description":"• Administrator’s staff 2006-2008; wrote the weekly DEA report to the Attorney General; wrote DEA’s Academy course “Forensic Accounting for Drug Investigations”• Supervised the El Paso Division’s Asset Forfeiture Group from 2001 to 2006 and Financial Investigations Team from 2002 to 2005; was the West Texas High Intensity Drug Trafficking Area (HIDTA) Money Laundering Investigations Commander - this team won two HIDTA awards; El Paso Division’s Contracting Officer Technical Representative (COTR) employing forensic accountants; compiled 30 forensic financial statements for litigation support in financial prosecutions, receiving five letters of commendation, one from the U.S. Department of Justice Asset Forfeiture Management Staff Director, three from U.S. Attorneys, and one from a District Attorney; wrote three articles published in DOJ’s Asset Forfeiture News- Financial Investigations for Drug Cases, Financial Investigations-Applicable Law, and Financial Investigations-Instructions to Accountants • Adjunct instructor at the DEA Academy for five years teaching asset forfeiture and money laundering investigations including FinCEN information (SARs, CTRs, CMIRs); also taught financial investigations at the Dallas and El Paso Divisions, at the El Paso and National Drug Intelligence Centers (EPIC and NDIC), at Federal Law Enforcement Analytical Training (FLEAT) seminars, and at the United States Attorney’s Office in Albuquerque, New Mexico","duration":"Mar 1990 Sep 2008 18 years 7 months","duration_short":"18 years 7 months","end_date":"Sep 2008","start_date":"Mar 1990","subtitle":"Drug Enforcement Administration","title":"Supervisory Special Agent"}],"url":"https://www.linkedin.com/company/drug-enforcement-administration"},{"company":"Bruce Industries","company_id":null,"location":"","positions":[{"description":"Compiled cost accounting and financial statements; supervised a staff of ten.Represented the company to government and public auditors.Prepared statements pursuant to Federal Acquisition Regulations. Compiled cost accounting and financial statements; supervised a staff of ten.Represented the company to government and public auditors.Prepared statements pursuant to Federal Acquisition Regulations.","duration":"Jun 1988 Mar 1990 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 1990","start_date":"Jun 1988","subtitle":"Bruce Industries","title":"Controller"}],"url":""},{"company":"Limb, Patterson & Co., CPAs","company_id":null,"location":"Lake Tahoe, Nevada","positions":[{"description":"Conducted and supervised financial audits of government entities and small corporations.Prepared and supervised the preparation of corporate, partnership, sole proprietorship, and individual income taxes. Conducted and supervised financial audits of government entities and small corporations.Prepared and supervised the preparation of corporate, partnership, sole proprietorship, and individual income taxes.","duration":"Jun 1984 Jun 1988 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 1988","start_date":"Jun 1984","subtitle":"Limb, Patterson & Co., CPAs","title":"Accountant/ Auditor"}],"url":""}]', '["LinkedIn User “Steve is great with numbers and has great organizational skills.”","L.D. (Larry) Villalobos “Steve is a \\"hybrid\\" professional. A talented Special Agent with keen and complex analytical skills.”","Steven Derr “I first worked with Steve when he was in El Paso and I was in New Mexico. Steve managed a group of investigators and forensic accountants that supported complex money laundering and asset investigations. We used Steve and his team on the most significant cases, only those likely to go to trial. Time and again Steve conducted detailed financial investigations that not only proved the financial charges but assured that any assets owned by the defendant were uncovered and seized. Steve is an outstanding investigator, having spent almost 30 years with DEA and GAO, where he has used his forensic accounting skills to uncover criminal activity.”","Mike Batista “Steve is a very talented investigator and the ultimate team player!”","Christopher Backley “I worked with Steve at GAO from 2008 to 2012; I was an analyst and he was a special agent. When he first came to GAO, he and I were asked to review our unit\'s computers and related operations, at which time he immediately noticed a crucial system issue that needed to be addressed. We explored available options together and developed corrective actions for the team, which were eventually implemented. During the next several years, I worked with Steve on several issue areas. I have found him to be honest, perceptive, and persuasive. He is a hard worker and reliable. In addition, he has a stellar grasp of investigative and other standards, and always acts with the utmost professionalism.”","Joseph Kripp “I have known Steve for over twenty plus years, where we started together at DEA. Steve is a hardworking and dedicated professional, who embraces challenges and sees them as opportunities. His determination and focus; with a “can do attitude,” translates into achieving high levels of success. Couple these characteristics with his specialized knowledge in financial investigations makes Steve a formidable “force multiplier” in any project he may be in association. I would highly recommend Steve to anyone, if they wanted a top notch professional on their staff to get a job done right.”","Gaylon Dacus “I have known Steve since the mid 1990\'s. He is a CPA with a strong background in financial investigations. His work is detailed, thorough and accurate. You will not find a more competent investigator. I enjoyed working with Steve.”","Tom Jacobs “Steve is a highly experienced investigator specializing in financial investigations. His education and background make him an ideal person for any company involved with white collar cases. Steve also is a very calm man and works well with diverse groups. Steve Martin would be an asset to any organization.”","Terry Parham “Steve\'s dedication and expertise in the financial investigations arena is only outmatched by his professionalism. Was a pleasure to serve with him at DEA.”","Larry Holifield “I worked with Steve in El Paso, Texas during which time I also got to know him personally. He is honorable, trustworthy and reliable. I fully endorse him.”","William F. Marshall “Steve is a first-rate investigator and analyst, with a detail-oriented, logical mind and outstanding integrity.”"]']
User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide forensic accounting, financial investigation, tax, and accounting services. Today, the user is reaching out to the agent because they need assistance with financial analysis and investigation for a marketing project involving a company's financial records.
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### Human: Agent: ['Keirsten Henderson', 'As a Marketing Communications professional, I am responsible for measurably generating demand for the business portfolio through effective planning and execution of various communications programs. Developing and implementing integrated marketing communication initiatives is my passion. I deliver growth with proven results through digital marketing campaigns, marketing content development, effective high level branding and reputation programs.', 'Senior Marketing Communications Specialist at Siemens', 'Siemens', '[{"company":"Siemens","company_id":"siemens","industry":"Automation Machinery Manufacturing","location":"Norcross, GA","positions":[{"description":"As a Marketing Communications professional, I am responsible for measurably generating demand for the business portfolio through effective planning and execution of various communications programs. Developing and implementing integrated marketing communication initiatives is my passion. I deliver growth with proven results through digital marketing campaigns, marketing content development, effective high level branding and reputation programs.Specialties: digital marketing strategy, content strategy, event planning and management, employee engagement, campaign management, demand generation, buyer personas, brand development, website management, social media, influencer marketing, budget and forecasting.","duration":"Jan 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Siemens","title":"Senior Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Siemens Industry, Inc.","company_id":null,"location":null,"positions":[{"description":"I consult and support product marketing managers for the process automation business segment within Industry Automation at Siemens. I am responsible for measurably generating demand for the process business portfolio through effective planning and execution of market communication.I develop, plan and implement effective, integrated marketing communication initiatives and programs to achieve desired business outcomes from designated target groups. I communicate business and technical information clearly and accurately to customers, technology division partners, and sales and channel partners across multiple media.","duration":"Jan 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Siemens Industry, Inc.","title":"Senior Marketing Communications Specialist"},{"description":"","duration":"Oct 2009 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Siemens Industry, Inc.","title":"Marketing Communications Manager"}],"url":""},{"company":"Siemens Energy & Automation","company_id":"siemens","location":null,"positions":[{"description":"","duration":"Oct 2008 Oct 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2009","start_date":"Oct 2008","subtitle":"Siemens Energy & Automation","title":"Marketing Communications Specialist 2"},{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Siemens Energy & Automation, Inc.","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/siemens"}]', '["Kerry Condon “Keirsten and I worked very closely during my time at Siemens on several different Marketing initiatives. Keirsten\'s attention to detail and commitment to her work is second to none. In specific Keirsten\'s work on web initiatives consistently exceeded expectations, and provided high value to the overall marketing team. In addition to her work ability I would also recommend Keirsten for her ability to mentor her co-workers and inspire the people around her to achieve both business and personal goals.”","Roger Hackler “Keirsten sets the standard as a marketing professional. Her detail oriented approach to marketing communications is flawless. Her execution is beyond compare. She is a pleasure to work with. I cannot give a higher recommendation.”"]']
User: ['Lori Kerrigan', '#Financial Health', 'Celebrating Your Retail Therapy', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Big Lots Stores","title":"Essential Worker"},{"description":"Strategic Implementation","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Big Lots Stores","title":"Retail Salesperson"},{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Big Lots Stores","title":"Retail Cashier"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Unemployed Veteran","company_id":"unemployed-veteran","location":"Dunmore Pennsylvania","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"Unemployed Veteran","title":"Former Donor Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/unemployed-veteran"},{"company":"Geisinger Commonwealth School of Medicine","company_id":"gcsom","location":null,"positions":[{"description":"I perform Accounts Receivable Clerk Job Duties:Posts customer payments by recording cash, checks, and credit card transactions.Posts revenues by verifying and entering transactions from lock box and local deposits.Updates receivables by totaling unpaid invoices.Maintains records by microfilming invoices, debits, and credits.Resolves valid or authorized deductions by entering adjusting entries.Resolves invalid or unauthorized deductions by following pending deductions procedures.Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.Protects organization\'s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.","duration":"2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"2017","subtitle":"Geisinger Commonwealth School of Medicine","title":"Donor Data Integrity Specialist"},{"description":"I’m responsible for the entry and maintenance of constituent records as well as the proper coding, recording and processing of charitable donations to the Geisinger Commonwealth School of Medicine including cash, stocks, and gifts-in-kind. I am also responsible for creating and updating biographical data for donors, prospects, corporations and foundations, as well as helping to maintain data integrity. In my position, I work closely with other Geisinger Commonwealth offices to ensure the timely recording of donor information. I have the proven ability to maintain strict confidentiality regarding constituent information and am able to work independently and as part of a team. I have significant aptitude and experience with computers and relational databases, including Microsoft Office products and Talisma.My Responsibilities•As appropriate, collect charitable donations received by Advancement, Staff Counsel, Student Accounts and other University departments; evaluate, sort and total all donations in order to create daily gift batches and process them in a timely and accurate fashion. Analyze gifts to determine appropriate campaigns, funds, and/or appeals for each gift to be processed.•As appropriate, run daily proof reports for each gift batch and complete deposit slips for daily entries.•Enter constituent data updates for all individuals and organizations, including address updates, constituent demographic information, and relationship links.•Responsible for creating new biographical entities in the database for individuals, organizations, and other entities as needed; research and analyze information to populate all appropriate biographical data fields where information is available.","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Geisinger Commonwealth School of Medicine","title":"Advancement Services Data Entry Clerk"},{"description":"Working under the direction of the Director of Marketing and the Director of Alumni I was tasked with orchestrating the first Alumni Outreach in LinkedIn! I’ve orchestrated an efficient and effective method that successfully created 843 LinkedIn invitations to the 499 TCMC MD and MBS Alumni; all the classes!","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Geisinger Commonwealth School of Medicine","title":"LinkedIn Alumni Outreach Coordinator"},{"description":"My responsibilities are:Under supervision, this position serves as the facility\'s main contact person while performing general clerical duties and assisting with projects.Serves as the initial contact for the Operations Department by:Greeting and directing visitors and clients, answering questions, distributing employment applications, maintaining visitor sign-in log, assigning visitor parking spaces, distributing guest badges/providing employees with temporary ID badges, and operating the multi-switchboard telephone.Assists in arranging onsite client visits in the Scranton facilities.Reports environmental concerns to Facilities, provides contractors with ID badges.Receives deliveries and distributes mail, ensures timely distribution of employee paychecks to supervisors.Assist in performing general clerical duties including:preparing meeting materials, updating monthly phone directory, scheduling, copying and faxing.Schedules conference rooms, assists in the distribution of company posters and performs other duties as assigned.* PC proficiency to include Microsoft Office Word, Excel and Outlook* Experience working in a Customer Service environment* Clear and concise verbal and written communication skills* Organizational skills including time-management and multi-tasking skills","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Geisinger Commonwealth School of Medicine","title":"Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/gcsom"},{"company":"Krayer Detective Agency","company_id":null,"location":"Scranton, PA","positions":[{"description":"Basic First Aid and AED/CPR qualified (Card Carrying!) till 10/6/2016! Just finished my 2014 training with Blood Borne Pathogens and HazMat R&I, too. Now I am fully trained as a Public Safety Officer at the Commonwealth Medical School in Scranton, PA! I walk at-least two city blocks and can operate snow removal equipment. I have a shiny, clean criminal State & FBI Background, Walsh act (Child line approved) and driving records. I have strong work ethics, the ability to work with children and adults in a public setting and work independently with little supervision. I am the only female selected applicant for Krayer\'s Detective Agency\'s TCMC position.","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Krayer Detective Agency","title":"Public Safety Officer"}],"url":""},{"company":"NOSC Avoca","company_id":null,"location":"Avoca, Pennsylvania","positions":[{"description":"With over 15 years managing general military office environments which involved considerable computer work and data entry, my strong organizational skills made me The Go To Sailor! I lead the coordination mobilization of 10 teams for local funeral honors as well as forward deploying 300 Sailors around the world! With 100% accuracy I lead my teams with our Core Values of Honor, Courage and Commitment to get the mission done! The missions came fast, under pressure and with everyday heavy workloads! With my guidance, we provided excellent customer service to our fallen who paid the ultimate price with great respect and gratitude towards their loved ones. With my strong verbal and written communication skills I ensured my team prioritized our multiple projects in an energetic environment. We were the Tip of the Spear for Northeast PA!","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"NOSC Avoca","title":"Leading Petty Officer"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Avoca, Pennsylvania","positions":[{"description":"As the Executive Secretary I performed diversified administrative/clerical duties for the Chief Operating Officer/Executive Team. This included the handling of all scheduling, travel logistics, meeting preparations, meeting follow up and internal meeting representation. I have an Associates degree with two years experience supporting senior managers required with more than seven years experience supporting senior managers world-wide. I prioritize and communicate well, manage upwards, handle confidential information, multitask and handle multiple projects under tight deadlines. Among my personal attributes such as discretion, a high level of professionalism, strong attention to detail, organization, written and verbal communication skills are my ethos. I have an advanced knowledge of MS Office Suite applications including MS Word, Excel, PowerPoint and Outlook.My Experience with scheduling meeting arrangements, calendar maintenance, customer relations and travel arrangements were flawless. I have demonstrated strong organizational, interpersonal, communication skills and the ability to interact with all levels within an organization. I enjoy being able to work independently as well as within a team. I have basic accounting experience, too.","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"US Navy","title":"Executive Secretary"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Navy Operational Support Center Earle","company_id":null,"location":"Naval Weapons Station Colts Neck New Jersey","positions":[{"description":"Supervised three departments primarily using the Navy Standard Integrated Personnel System (NSIPS) (customized PeopleSoft web-based application used for field input for Navy pay and personnel information to update corporate databases and collects, passes, and reports timely, accurate data on Active and Reserve Navy members in the continental US, overseas, and aboard ship) and NSIPS Analytics (Business Objects XI reporting environment that includes NSIPS Web Ad Hoc, Navy Retention Monitoring System (NRMS), and Career Information Management System (CIMS) Analytics and a XMLWeb Services, the XML Data Reporting (XDR) system, that provides Navy customers with access to on-demand information from NSIPS). I analyzes business and technical processes related to the Navy*s personnel data, pay related information, career information, and other associated data to formulate the basis for modified business components relating to System Change Requests and Software Problem Reports and for new business components based on high level requirements provided in meetings/discussions with the customer, the US Sailor. Creates/updates Requirements Document containing detailed high level requirements used for development, design, and testing of new or existing components. Responsible for decomposing high level functional requirements and writing system, software, and technical requirements used for design, development, and testing. As a member of the Team, I am always able to work well with co-workers, developers, testers, and customers of NSIPS and NSIPS Analytics.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Navy Operational Support Center Earle","title":"Personnel Officer/Manpower and Operations Department Head"}],"url":""},{"company":"USS Hayler","company_id":null,"location":"Homeport: Norfolk, VA (Decommissioned)","positions":[{"description":"Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there. Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"USS Hayler","title":"Compass Computer Specialist"}],"url":""},{"company":"Drydock Waterford (ARD-5)","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Hydroblasted Submarines! Painted everything the appropriate color, sometimes...always Grey! Deck Department is similar to Maintenance and Facilities Management. Operated Pettibone Cranes to bring very expensive and highly classified materials onto/next to the Submarines. I performed all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring or anchor. I am able to identify functions of navigation and shipboard equipment; lowered, raised and launched lifesaving equipment; handled small boats; navigated by using several different types of compasses; kept records by degrees or points; know navigational aids, nautical rules of the road and the buoys of inland US waters; know the nomenclature of decks, superstructures and parts of the hull; knows the purpose and limitations of first aid and the first aid treatments for electrical shock, simple and compound fractures, heat exhaustion, heat stroke and burns. I am qualified as a swimmer first class. I know how to determine the classes of fire hoses and how to use carbon dioxide, dry chemical and water portable fire extinguishers; know the function of the typical fire main system, fixed carbon dioxide system, water washdown system and magazine sprinkling system. I know the difference between flooding and progressive flooding and the danger involved. I was the Leading Seaman for Deck Department due to my positive attitude and \\"can-do\\" spirit. American Counsel on Education awarded me 7 semester hours in the freshman college level on: Nautical Science (Navigation), Nautical Science (Seamanship) and Swimming.","duration":"Jun 1993 Feb 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1995","start_date":"Jun 1993","subtitle":"Drydock Waterford (ARD-5)","title":"Seaman"}],"url":""},{"company":"Recruit Training Command","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too. Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too.","duration":"Mar 1993 Jun 1993 4 months","duration_short":"4 months","end_date":"Jun 1993","start_date":"Mar 1993","subtitle":"Recruit Training Command","title":"Seaman"}],"url":""}]', '["Jamie C. Curcio “Lori is a great asset to have on your team.!”","Anthony Aaron Cernera “I have had the pleasure of working with Lori for nearly two years. She is kind, considerate and a joy to work with. I will always appreciate how thoughtful she is! ”"]']### Assistant: The agent's job is to generate demand for the business portfolio through effective marketing communications, and today, the agent is reaching out to the user to discuss potential collaboration opportunities between Big Lots Stores and Siemens in implementing integrated marketing communication initiatives.
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### Human: Agent: ['Martin Olsen', 'More than 20 years of executive level global strategy, marketing, offering management and business development experience.Leading Vertiv’s global strategic initiatives and roadmaps to deliver integrated physical infrastructure, deployment services, management and orchestration to support cloud computing at the edge of the network using Vertiv’s unmatched suite of hardware designs, services and gateway aggregation portfolio for autonomous data center operations and application telemetry.A highly innovative individual with three U.S. patents in thermal management and over 20 years of experience in global mission-critical data center and infrastructure systems design, innovation and operation.', 'Vice President, Strategy Office & Global Edge Systems at Vertiv', 'Vertiv', '[{"company":"Vertiv","company_id":"vertiv","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Dec 2017 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Vertiv","title":"Vice President, Strategy Office & Global Edge Systems"}],"url":"https://www.linkedin.com/company/vertiv"}]', '["“I really enjoyed working with Martin at Wright Line. He is brilliant, hardworking, driven and a very funny guy. Martin brings clarity and focus to whatever he does. He always has the correct level of detail, whether he is hammering out the minutia of a new product design, or patiently training a new sales rep on the more technical aspects of a product. Martin is a perfectionist. He will always spend the time required to turn out excellent work. I always appreciated Martin’s assistance to me when sourcing candidates for his technical positions. He took a great interest in hiring, then mentoring the right people to complete his team. I highly recommend Martin and hope to have the opportunity to work with him again.”","“I worked with Martin at Wright Line. Martin is a resourceful and dedicated professional with a passion for supporting customers. Martin has a tremendous technical background and is effective at building strong relationships with customers and business partners.”"]']
User: ['Deeba A.', 'Specializing in Infrastructure and Data Center Programs, I have over 12 years of experience in Project and Program Management. Successes I achieved in my last roles- Strategized and developed plans to increase network efficiency by remediating EOL assets- Successfully delivered a Virtualization Project resulting in $3M+ savings in hardware costs- Program managed data center network lifecycle program from inception to end- Managed multiple projects focused on OS upgrades, Information security migration, and more', 'Project Manager', 'Rahi Systems', '[{"company":"Rahi Systems","company_id":"rahi-systems","industry":"IT Services and IT Consulting","location":"Fremont, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Rahi Systems","title":"Datacenter/IT Project Manager"}],"url":"https://www.linkedin.com/company/rahi-systems"},{"company":"World Wide Technology","company_id":"world-wide-technology","location":"Pleasanton, California","positions":[{"description":"","duration":"May 2015 Aug 2019 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2019","start_date":"May 2015","subtitle":"World Wide Technology","title":"Project Manager"}],"url":"https://www.linkedin.com/company/world-wide-technology"},{"company":"Dell Services","company_id":"dell-services","location":"Noida Area, India","positions":[{"description":"","duration":"Feb 2008 May 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2013","start_date":"Feb 2008","subtitle":"Dell Services","title":"System Administration Sr. Analyst"}],"url":"https://www.linkedin.com/company/dell-services"},{"company":"HCL Comnet Limited","company_id":"hcl-technologies","location":"Noida Area, India","positions":[{"description":"","duration":"Jul 2006 Feb 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2008","start_date":"Jul 2006","subtitle":"HCL Comnet Limited","title":"Sr. Analyst - Systems"}],"url":"https://www.linkedin.com/company/hcl-technologies"}]', '["Nick Morales “Deeba is a fantastic individual, and I was honored to have her on my team. Her attention to detail is unrivaled. Deeba started as a coordinator who quickly moved up, and within a short time, was running her own projects, and I would eventually hand over the program to her. I was always impressed with her enthusiasm and desire to learn more and push boundaries. She will be an influential part of any team she joins. Anyone would be lucky to have her. ”","LinkedIn User “Professional , Highly skilled and very Dedicated are the top 3 qualities of Deeba Askari. She worked with me in Enterprise Command Center @ Perot Systems now NTT Data Services handling system administrator responsibilities. She assisted me with various projects at different stages during her tenure at Perot Systems. As leader, I was very impressed with her enthusiasm and influence skills to help the team drive good performance. Any organization would be lucky to have Deeba join their team. Good Luck Deeba!”"]']### Assistant: The agent's job is to lead global strategic initiatives and roadmaps for a company specializing in physical infrastructure and deployment services, and today, the agent is reaching out to the user to discuss potential collaboration on a data center network lifecycle program.
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### Human: Agent: ['Dave Barker', 'Former software engineer with many years working in various fields, using various technologies. Currently working as a maker of things, mostly in wood, furniture, clocks, built-ins. Samples of my work can be seen on Instagram as @davembarker, and a portfolio of past projects at https://public.fotki.com/dave-barker/portfolio/', 'Maker of things, mostly of wood but occasionally other materials as well. See my work on Instagram at @davembarker', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Self-employed","title":"Maker of things"},{"description":"","duration":"Jan 2018 Jan 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2021","start_date":"Jan 2018","subtitle":"Self-employed","title":"Consultant"}],"url":""},{"company":"CafePress Inc.","company_id":"cafepress-inc-","location":"Louisville, KY","positions":[{"description":"Supporting and developing new features for the CafePress search engine. Internally known as Athena, this application leverages the Elasticsearch search and analytics engine. Between designs and products, CafePress indexes over a billion documents for search. The Athena application provides continuing (ongoing) and full catalog indexing of CafePress designs/products. Other components in Athena use customer metric data to feed a custom scoring algorithm to rank search results before serving them to the client.","duration":"Nov 2016 Jan 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2018","start_date":"Nov 2016","subtitle":"CafePress Inc.","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/cafepress-inc-"},{"company":"Rivera Group","company_id":"rivera-group","location":"Sellersburg, IN","positions":[{"description":"","duration":"Jan 2015 Nov 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2016","start_date":"Jan 2015","subtitle":"Rivera Group","title":"Software Developer"}],"url":"https://www.linkedin.com/company/rivera-group"},{"company":"Genscape","company_id":"genscape-inc-","location":"","positions":[{"description":"Lead developer for Genscape\'s Natural Gas ApplicationArchitect for real time data services platform Lead developer for Genscape\'s Natural Gas ApplicationArchitect for real time data services platform","duration":"Mar 2006 Jan 2015 8 years 11 months","duration_short":"8 years 11 months","end_date":"Jan 2015","start_date":"Mar 2006","subtitle":"Genscape","title":"Software Architect"}],"url":"https://www.linkedin.com/company/genscape-inc-"},{"company":"ITT","company_id":"itt","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"ITT","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/itt"},{"company":"Mission Data","company_id":"mission-data","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Mission Data","title":"Consultant"}],"url":"https://www.linkedin.com/company/mission-data"},{"company":"Dewpoint","company_id":"dewpoint","location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Dewpoint","title":"Consultant"}],"url":"https://www.linkedin.com/company/dewpoint"},{"company":"(n/a)","company_id":null,"location":"","positions":[{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"(n/a)","title":"Consultant"}],"url":""},{"company":"Ironmax, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Ironmax, LLC","title":"Director of Engineering"}],"url":""},{"company":"Collaborative Solutions, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Collaborative Solutions, Inc","title":"Principal Consultant"}],"url":""},{"company":"Enterprise Network Applications","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Enterprise Network Applications","title":"Technology Manager"}],"url":""},{"company":"Optus Communications","company_id":"optus","location":null,"positions":[{"description":"","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"Optus Communications","title":"Project Manager (onsite)"},{"description":"","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"Optus","title":"Application Engineer"}],"url":"https://www.linkedin.com/company/optus"},{"company":"Applied Computing Devices (ACD)","company_id":null,"location":"","positions":[{"description":"","duration":"1984 1994 10 years","duration_short":"10 years","end_date":"1994","start_date":"1984","subtitle":"Applied Computing Devices (ACD)","title":"Application Engineer"}],"url":""},{"company":"Applied Computing Devices","company_id":null,"location":null,"positions":[{"description":"","duration":"1988 1992 4 years","duration_short":"4 years","end_date":"1992","start_date":"1988","subtitle":"Applied Computing Devices","title":"Applications Engineer"},{"description":"","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"Applied Computing Devices","title":"Support Engineer"}],"url":""}]', '["R. Scott van Outer “Dave is an energetic and highly motivated software engineer. He is easy to work with and strives to create a collaborative environment for delivering excellent solutions. He has skills of software development that I can only begin to understand, but I do know his skills are highly regarded by other developers. I have enjoyed working with Dave at both Ironmax and Genscape where his work has been highly regarded.”","Jason Jones “Dave Barker is a man of many talents, the least of which are not his skills as a developer and team leader. I have worked with Dave in different capacities for nearly a decade and each time has been a pleasure. Starting at Ironmax, LLC., to Genscape, Inc., and most recently I’ve been an independent contractor working for Dave and I observed him being cool, even handed, and just damned good at getting a project done on time and of the highest quality. As long as you don’t have a serious problem with bluegrass music, Dave Barker is definitely someone with which you want to work. It’s no problem even if do have a problem with the bluegrass, he’ll put on headphones. What a guy.”"]']
User: ['Cynthia Rose', 'Connect at: crose31915@gmail.com', 'Product Configuration Analyst, Hardware Engineering at Apple | CSM | CSPO', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, CA","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Apple","title":"Product Configuration Analyst | World Wide Product Configuration Management | Hardware Engineering"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Cisco","company_id":"cisco","location":"San Francisco Bay Area","positions":[{"description":"Global Process Owner for Oracle ECO, Partner B2B Messaging, and Oracle BOM—promoted after leading and supporting highly visible and complex supply chain systems conversions—homegrown ECO systems and tools to Oracle R12 (out-of-the-box), ECM to Agile PLM, and partner communications to B2B messaging. Write business requirements, prepare budget estimates, and calculate ROI for system enhancements. Manage 1 business analyst.Select Accomplishments:—Partnered with IT in the definition, mapping, and testing of new systems and functionality, and developed and delivered training to ~30 global manufacturing partner sites and 600 internal buyers to drive adoption.—Overcame organizational resistance, and drove adoption of Oracle R12 core change management functionalities, developing materials and delivering training and process support for 600+ employees.—Managed the end-to-end ECM track for onboarding 8 new contract manufacturing sites, and offboarding 6, partnering with internal teams, and training new partners.—Led the transition and adoption of B2B messaging and Agile PLM to 20+ global manufacturing partners, developing and delivering training, and leading first-line case support for ECOs and BOMs.—Improved ECO visibility and BOM fulfillment, saving $1M+ annually in productivity costs by identifying and executing system enhancements.—Developed quarterly support case metrics to identify and correct issues, utilizing Business Objects to measure system health and quality of performance.—Defined and co-developed ECO cycle time and manufacturing partner SLA SMART metrics in Tableau—and enhanced metrics by including cost and inventory data.—Managed the logging, testing, case support, and resolution of more than 700 support cases/quarter—following the go-live conversion, acting as a liaison between internal customers, partners, and IT.","duration":"Jun 2013 Jun 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2018","start_date":"Jun 2013","subtitle":"Cisco","title":"Supply Chain Program Manager III | Global Process Owner"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Cisco","company_id":"cisco","location":null,"positions":[{"description":"Promoted to Global Process Owner of Oracle ECO and BOM—to partner closely with customer, suppliers, and offshore and on-site IT teams to assess needs, write business requirements, drive schedules, develop test plans, perform user-acceptance testing (UAT), and oversee implementation of all fixes/enhancements for several engineering change tools. Managed 1 business analyst.Select Accomplishments:—Played an integral role in reducing Oracle ECO bug cases by +50% in 2 months, and support cases by +30% in 1 year, partnering closely with IT to test and deploy system enhancements, developing FAQs, and proactively communicating to stakeholders.—Established and executed a first-time process for ECO governance, utilizing DAMIC methodology, training buyers and supply chain program managers, and driving improvements in timeliness and accuracy of data to partners.—Played an integral role in enabling the first-ever locally licensed manufacturing partner in Russia, researching and defining ECO and Deviation processes, identifying resources, writing requirements document for tool enhancement, testing enhancements, and delivering training to internal and Russia-based teams. Managed the ECO and Deviation manual processes for 4 years.—Championed the testing of 12+ ECM tools during an upgrade from Oracle 9i to 10g, acting as the team lead, and liaison to IT for deployment.","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Cisco","title":"Supply Chain Program Manager II | Global Process Owner"},{"description":"Partnered with cross-functional teams to define and develop relevant metrics and measures for engineering change management—across ~20 different change management tools—and support change management activities for the new product introduction engineering (NPIE) community, manufacturing partners, and management teams. Select Accomplishments:—Defined and developed first-time end-to-end ECO cycle time metrics, partnering with IT to build data in Siebel Analytics/Oracle Business Intelligence Enterprise Edition (OBIEE), and developing an automated dashboard for business intelligence, and developing an automated dashboard for business intelligence.—Contributed to the development of a single source of truth for all manufacturing metrics, creating an online data library with metric definitions, developing a business case for IT support, collaborating with IT to transition and test data elements in Siebel/OBIEE, and assigning business owners to each new metric.—Delivered training on metrics dashboard and capabilities to business owners, enabling business intelligence and improved decision making across the organization.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Cisco","title":"Supply Chain Program Manager | Metric Owner"},{"description":"Oversaw a team of 8 offshore contractors in support of Cisco.com—defining transition plans and schedules, and managing transition process, documentation, sign-off, and maintenance of all offshore processes. Provided \\"core vs. context\\" documentation support, including review, tracking, definition and documentation. Chaired the Web Platforms Project Management Office (PMO)—leading weekly meetings, and managing project status reporting as per the project life cycle.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Cisco","title":"IT Project Manager | Offshore Support Team Lead"},{"description":"Software Release Program Manager (2003—2004)Software Release Engineer III (1999—2003)Software Release Engineer II (1994—1998)Hired as a Software Release Engineer II, and promoted within 4 years to oversee and lead 5 engineers in the delivery of software posting and release services, tools, and web management support on more than 350 products across all business units. Provided acquisition and business unit training to ensure adoption of the release methodology and software posting and release services.Promoted in 2003 to Program Manager to manage the on-time delivery of the Cisco IOS 12.3 mainline release. Scheduled and prioritized test resources, and coordinated resources in the Cisco automated regression facility, and in the cross-business unit regression and release test facilities.","duration":"1994 2004 10 years","duration_short":"10 years","end_date":"2004","start_date":"1994","subtitle":"Cisco","title":"Software Release Program Manager | Software Release Engineer"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Paul Bassett “Cynthia is an experienced Program Manager who has led a wide variety of programs in a variety of situations! When she worked for me she chaired the PMO for Web Platforms, streamlined our case escalation process and she defined and implemented metrics to improve the understanding of offshore performance and productivity for the Support Team. She is extremely enthusiastic about her work and she has a positive outlook. Cynthia is also good at organizing and bringing people together. Cynthia would be a tremendous addition to any team!””","Pat Mitchell “Project Management is a role Cynthia was born to play! Cynthia displays an amazing attention to detail in everything that she does and does a great job of keeping her team and her project on-track in hitting deliverables and achieving milestones. She does a great job working with others and helping them be successful in their roles and her enthusiasm for her work rubs off on the whole team. Cynthia had never worked in Supply Chain when she joined my team, but she worked hard and quickly ramped on the necessary skills. Some of the key projects she helped with were: Leading a DMAIC Process Improvement team and developing the Local ECO Process and associated metrics using OBIEE (Siebel) Taking over the ownership of Local ECO and BOM Manager tools. Developing and owning the following metrics: ECO & Deviation Volume, ECO Cycle Time (GECO & LECO), LEAN Metrics and several others Cynthia brought a lot of creative energy to every assignment and never failed to deliver something impressive. ”"]']### Assistant: The agent's job is to contact potential clients and offer custom furniture solutions, and today the agent is reaching out to the user to discuss their hardware engineering needs for a new product configuration.
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### Human: Agent: ['Marat Olfir, LEED AP, RAM', 'Experienced Resident Manager and/or Building Superintendent with superior customer service and communication skills. Started at the bottom 22 years ago and advanced to the highest level of the industry. Possesses building and/or facilities maintenance experience in commercial, CO-OP, condominium and super luxury residential buildings. Earned all 32BJ Union School diplomas, including Superintendent and Resident Manager 2. Acquired all building related licenses including Refrigerating System Operating Engineer, Cooling Tower Chemical Operator, Backflow Tester, Green HVAC, FDNY, LEED GA and as well as all buildings related licenses. Bachelor of Science in Management. Still attend the union classes and earn at least one building related license per year. Active member of Hibernia Provident Society and board member of NYBMA. Also, active member of NYARM, ABO, BPI, NEFC, HPD, NYSBTS and ASHRAE. Speaker of Good Jobs Green Jobs (February 2013 at Washington D.C.) Speaker of Green Supers: The Critical Role Of Energy Efficiency Training (November 2013 at NY, NY) Honored with the "2011 GREEN AWARD" by 32BJ and Manhattan Media Received the "Best in Customer Service of 2012" by Related Management Earned Resident Manager of 2018 by AKAM Part-Time instructor and the committee member at the Thomas Shortman Training Fund (32BJ) Highly experienced with BuildingLink, Keylink, Yardi and BuildingEngines. Thinks outside the box and develop creative and innovative solutions', 'Resident Manager at The Future Condominium', 'The Future Condominium', '[{"company":"The Future Condominium","company_id":null,"location":"200 East 32nd NY, NY 10016","positions":[{"description":"Currently manages 165 luxury apartments and 2 commercial tenants (Trader Joe\'s supermarket and a parking garage).https://streeteasy.com/building/the-future-condominiumLeads a union staff of 11 employees and makes them shineMaintains AC, condensing boilers, hot water heaters, VFD pumps and roof exhaust fansProvides sound knowledge of a wide range of construction projects and remodeling tradesCommunicates with the Board, owners and management on 24/7 basisOffers an immediate assistance to owners with their requestsManages work orders and requests via BuildingLink on a daily basisOversee two LL11, elevators mod, roof top extension, HVAC upgrade, boiler upgrade, 4 Back flow installation, gym legalization, sauna/steam room, electrical submeter upgrade and other projectsTransformed the building into high efficient building. Dramatically improved recycling and made the building clean.Achieved major reduction in electrical (including peak demand use), water and gas consumptionMajor savings to the building and bringing budget above $1MDramatic reduction in vendor costEarned Resident Manager of 2018 by AKAM","duration":"Oct 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"Oct 2013","subtitle":"The Future Condominium","title":"Resident Manager"}],"url":""},{"company":"Building Service 32BJ Benefit Funds","company_id":"building-service-32bj-benefit-funds","location":"25 W 18th St, New York, NY 10011","positions":[{"description":"Varieties of seminar and green classes. Founder of How To Become A Superintendent seminar Varieties of seminar and green classes. Founder of How To Become A Superintendent seminar","duration":"Mar 2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Mar 2011","subtitle":"Building Service 32BJ Benefit Funds","title":"Part time Instructor"}],"url":"https://www.linkedin.com/company/building-service-32bj-benefit-funds"},{"company":"Related","company_id":"related","location":"1 Union Sq S, NY NY","positions":[{"description":"• Provided the finest institutional management service to 265 residents and 7 commercial tenants (Best Buy, Nordstrom, Duane Reade, Citibank, Regal Union Square Stadium 14, Union Square Wines & Spirits and MRI office)• Supervised, trained, and motivated a union team of 15 employees • Maintained HVAC (closed and open loops), boilers (HP and LP), VFD and vacuum pumps• Implemented procedures for maintaining budgets while providing continuous quality service• Turned apartment in record times and worked as a team with leasing• Routinely managed Yardi and Building Engines for work orders and requests• Obtained proposals, signed and negotiated contracts and submitted bills in GL codes• Oversee LL11, façade cleaning, FIOS installation, hallway renovation and recovery after hurricane Sandy• Earned the best in customer service and the greenest building\'s titles by Related","duration":"Oct 2011 Oct 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2013","start_date":"Oct 2011","subtitle":"Related","title":"Resident Manager/Chief Engineer"}],"url":"https://www.linkedin.com/company/related"},{"company":"Brightwater Towers condominium","company_id":null,"location":"601 Surf Ave, Brooklyn NY 11235","positions":[{"description":"• Provided outstanding customer service to 750 residents, managed and resolved their complaints• Performed detailed equipment inspections and followed up on preventative maintenance• Supervised, trained and recruited union staff of 16 (32BJ) and 13 securities (CSC)• Oversaw property appearance and ground maintenance repairs• Approved invoices and compared them to actual work orders, delivery receipts and logs• Reduced gas consumption by over 8% as well as electricity and water consumption by 5%• Ensured the execution of established policies for security, quality, and safe building operations• Oversee LL11, FIOS installation, lobby minor renovation, 4 new compactors and vacuum tanks installation and recovery after hurricane Irene• Earned first Green Award by RAB and 32BJ","duration":"Apr 2007 Nov 2011 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2011","start_date":"Apr 2007","subtitle":"Brightwater Towers condominium","title":"Building Superintendent"}],"url":""}]', '["Joel Greig “Marat always looks for new ways to improve efficiency. During my time working with Marat, he was always open to suggestions and found ways to get difficult tasks completed. He is extremely knowledgeable and approachable.”","Annmarie Bhola “Marat was open to suggestions that helped solve hot water temperature complaints. It was great working with him. ”"]']
User: ['Jason Hanson', 'Residental and Commercial contractingSolar ElectricityHeating and Air ConditioningSolar Water HeatingTotal Home PerformanceManufacturers Representative/Territory Manager for LennoxInfantry Officer, United States Marine CorpsSpecialties: Commercial and Residential Solar Electricity and Solar Water Heating. Residential Heating and Air Conditioning and Indoor Air Quality. Total Home Performance and Deep Energy Retrofits.', 'President/CEO, Sierra Pacific Home & Comfort, Inc.', 'CalSEIA', '[{"company":"CalSEIA","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2016 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Nov 2016","subtitle":"CalSEIA","title":"Member"},{"description":"","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"CalSEIA","title":"Board Member"}],"url":""},{"company":"Sierra Pacific Home & Comfort, Inc.","company_id":"sierra-pacific-home-&-comfort-inc.","location":"Norther California","positions":[{"description":"Sierra Pacific specializes in solar energy and energy conservation with heating and air, windows and insulation.","duration":"Mar 2007 - Present 14 years 6 months","duration_short":"14 years 6 months","end_date":"Present","start_date":"Mar 2007","subtitle":"Sierra Pacific Home & Comfort, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/sierra-pacific-home-&-comfort-inc."},{"company":"EGIA","company_id":"egia","location":"","positions":[{"description":"","duration":"2006 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2006","subtitle":"EGIA","title":"Board Member"}],"url":"https://www.linkedin.com/company/egia"},{"company":"Lennox","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"Lennox","title":"Territory Manager"}],"url":""},{"company":"Lennox International","company_id":"lennox-international","location":"","positions":[{"description":"","duration":"Oct 2000 Mar 2002 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2002","start_date":"Oct 2000","subtitle":"Lennox International","title":"Service Experts - center level General Manager, Service Manager, Sales"}],"url":"https://www.linkedin.com/company/lennox-international"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"","positions":[{"description":"","duration":"Oct 1992 Oct 2000 8 years 1 month","duration_short":"8 years 1 month","end_date":"Oct 2000","start_date":"Oct 1992","subtitle":"United States Marine Corps","title":"Infantry Officer"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["“Mr. Hanson has a Calm and Cool Demeanor that creates a Joyful workplace, yet has ambitious goals to provide us with never a dull day. The ultimate professional plus an HVAC and Solar Guru makes Jason one of the most knowledgeable individuals in our Industry.”","“Honest company with great service.”"]']### Assistant: The agent's job is to provide energy-efficient solutions for buildings and manage their maintenance, and today the user is reaching out to the agent because they need assistance with solar energy integration and improving the heating, air conditioning, and overall energy performance of their residential and commercial properties.
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### Human: Agent: ['Terilyn Asbery', 'Realtor/Broker with customer service talent, excellent problem solving abilities, and time management skills. Extremely self-driven and proactive team player with emphasis on communication, accuracy and follow-up at all times. I strive to maintain effective relationships, help my clients in all areas of real estate.', 'Realtor, Great Way Real Estate Exclusive Properties & Avon Representative at Avon', 'Great Way Real Estate Exclusive Properties, LLC', '[{"company":"Great Way Real Estate Exclusive Properties, LLC","company_id":null,"location":"Thornton CO","positions":[{"description":"Helping clients buy and sell their homes. Plan and execute extraordinary marketing plans, writing offers, handling negotiations, resolve issues that arise efficiently and quickly allowing for smooth closings. Work along with title companies, escrow and loan officers. Showing homes, help sellers prepare for home sales, conduct open houses, build and maintain relationships. Help new agents become successful in their real estate careers. I love helping clients and fellow agents!","duration":"Aug 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2018","subtitle":"Great Way Real Estate Exclusive Properties, LLC","title":"Realtor/Broker Associate/New Agent Coach"}],"url":""},{"company":"Avon","company_id":"avon","location":"United States","positions":[{"description":"Selling Avon and Real Estate is a great combination! I love providing great service in both roles!","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Avon","title":"Avon Sales Rep (Along with Real Estate!)"}],"url":"https://www.linkedin.com/company/avon"},{"company":"GREAT WAY REAL ESTATE","company_id":"great-way-real-estate","location":"9669 Huron St #200","positions":[{"description":"Helping people purchase their dream homes or sell their current homes. Plan and execute optimal marketing plans for sellers. Prepare offers, handle contract negotiations and resolve issues in order to close sales. Work along with title companies, escrow and loan officers. Showing homes, help sellers prepare for home sales, conduct open houses, build and maintain relationships.","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"GREAT WAY REAL ESTATE","title":"Associate Broker"}],"url":"https://www.linkedin.com/company/great-way-real-estate"},{"company":"Regis University School of Pharmacy","company_id":"regis-university","location":"","positions":[{"description":"Experiential Education Assistant including: Experiential Database Administrator (E*Value). Coordination and placement of PharmD student clinical rotations,perform as liason with students, faculty, pharmacy community, health institutions, and other schools. Participate in candidate interviews, committees, and assist other administrators as needed.","duration":"Oct 2009 Mar 2017 7 years 6 months","duration_short":"7 years 6 months","end_date":"Mar 2017","start_date":"Oct 2009","subtitle":"Regis University School of Pharmacy","title":"Experiential Education Coordinator Full time)"}],"url":"https://www.linkedin.com/company/regis-university"},{"company":"Sunset Ridge Condominium HOA","company_id":null,"location":"Westminster, CO","positions":[{"description":"HOA Mgmt including bookkeeping, accounts payable, accounts receivable, working with real estate agents and title companys to provide appropriate documents as needed.","duration":"Jan 2007 Jan 2017 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jan 2017","start_date":"Jan 2007","subtitle":"Sunset Ridge Condominium HOA","title":"Treasurer/Bookkeeper/Secretary"}],"url":""},{"company":"Level 3 Communications","company_id":"level-3-communications","location":"","positions":[{"description":"Executive Assistant to the Sr VP of Sales Enablement and the Sales Enablement Team.","duration":"Oct 2008 Jan 2009 4 months","duration_short":"4 months","end_date":"Jan 2009","start_date":"Oct 2008","subtitle":"Level 3 Communications","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/level-3-communications"},{"company":"Coors Brewing Company","company_id":"millercoors","location":"","positions":[{"description":"","duration":"2002 2008 6 years","duration_short":"6 years","end_date":"2008","start_date":"2002","subtitle":"Coors Brewing Company","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/millercoors"},{"company":"University of Colorado at Boulder","company_id":"cuboulder","location":"","positions":[{"description":"","duration":"2001 2001 less than a year","duration_short":"less than a year","end_date":"2001","start_date":"2001","subtitle":"University of Colorado at Boulder","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/cuboulder"}]', '["“Terilyn and I worked together on various meeting and administrative planning projects. Terilyn was always professional, organized and had exceptional follow-through to ensure the job was completed. I highly recommend Terilyn for a position as she is an asset to any organization!”","“Teri was extremely integral in my startup and ongoing development at Coors Brewing Company. She is very focused on delivering value each and every day, in a way that will support the business she is representing. I have found Teri to be outgoing and intuitive when it comes to business support ideas and development of processes. She is a great collaborator and is always willing to be part of the solution no matter what the scope of the problem may be. I highly recommend Teri and would support her role in any organization. J. Berg”"]']
User: ['Kimberly Hunkeler', 'Independent Interior Design Consultant since 2001, Residential and Commercial Interior Design and Professional Home Staging."When working with a client my goal is to understand the clients desires, budget and unique style. We work together to create a custom design that reflects all of those elements."*Window Treatments*Flooring*Furnishings*Paint Consultations*Re-design, transform a space using existing furnishings and accessories.*Space Planning*Custom Millwork Design*Kitchen Design Consultations*Home Staging', 'Interior Design Consultant', 'Interior Design', '[{"company":"Interior Design","company_id":"creative-interiors-by-kim","industry":"Design Services","location":"Sutton, Massachusetts","positions":[{"description":"","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Interior Design","title":"Owner"}],"url":"https://www.linkedin.com/company/creative-interiors-by-kim"}]', '["Lindi Lee “Kim has transformed our home. We began working with Kim when we bought a home with great “bones” but from a design and décor perspective was a nightmare. She really listened to us and somehow was able to find a style that suited both my husband and me. Kim did everything from paint colors, flooring, lighting, furniture, window coverings, new kitchen, and the “layers” as she calls it where decorative objects, artwork, etc. add the finishing touches to every room. Our home looks amazing and we attribute it to Kim’s talents. She is an amazing interior designer and an approachable and down-to-earth person. ”","Lillian Palermo “Kim is an incredible interior designer. She pays attention to every detail and listens to her clients likes and dislikes. Her talents are offered at a very reasonable fee. I highly recommend her you will not be disappointed.”"]']### Assistant: The agent's job is to provide real estate services, and today the user is reaching out to the agent because they need assistance with interior design consultation for a residential property they are looking to buy.
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### Human: Agent: ['Anutosh Ganguly, Ph.D.', '● Strong analytical and problem solving and writing skills, resulting in 30 research publications and four granted patents. ● Excellent time management and leadership skills, resulting in timely and successful completion of research projects. ● Demonstrated ability to function in an interdisciplinary team setting, instrumental in finding the right collaboration for the completion of cross-disciplinary projects in oncology and immunology. Successfully trained research scientists, acting as a resource for providing scientific expertise and for encouraging learning, improvement, and innovation.', 'Scientist, Department of Surgery, University of Michigan', 'VA Ann Arbor Healthcare System', '[{"company":"VA Ann Arbor Healthcare System","company_id":"vaannarborhealthcaresystem","industry":"Hospitals and Health Care","location":"United States","positions":[{"description":"Airborne Hazards and Burnt Pits Airborne Hazards and Burnt Pits","duration":"Feb 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Feb 2021","subtitle":"VA Ann Arbor Healthcare System","title":"Principal Investigator"}],"url":"https://www.linkedin.com/company/vaannarborhealthcaresystem"},{"company":"University of Michigan Medical School","company_id":"university-of-michigan-medical-school","location":"Ann Arbor, Michigan, United States","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Oct 2018","subtitle":"University of Michigan Medical School","title":"Research And Development Scientist"}],"url":"https://www.linkedin.com/company/university-of-michigan-medical-school"},{"company":"University of Calgary","company_id":"ucalgary","location":"Canada","positions":[{"description":"Managed projects on advanced super-resolution microscopy core; discussed and planned and executed projects of the collaborators. Planned and designed projects leading to 800,000$ research funding from the sponsors (CIHR and ALA), Led a team for successful completion of project through balanced time and cost management. Managed projects on advanced super-resolution microscopy core; discussed and planned and executed projects of the collaborators. Planned and designed projects leading to 800,000$ research funding from the sponsors (CIHR and ALA), Led a team for successful completion of project through balanced time and cost management.","duration":"Feb 2014 Mar 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 2018","start_date":"Feb 2014","subtitle":"University of Calgary","title":"Scientist, Imaging Consultant, Advanced Imaging Core"}],"url":"https://www.linkedin.com/company/ucalgary"},{"company":"University of Calgary","company_id":"ucalgary","location":"Calgary, Canada Area","positions":[{"description":"Active research in Medical Science; Published findings were reproduced and appreciated by more than hundreds of citation from scientific community; Instrumental in collaborating and publishing findings with scientists from UT-Houston and University of Alberta. Active research in Medical Science; Published findings were reproduced and appreciated by more than hundreds of citation from scientific community; Instrumental in collaborating and publishing findings with scientists from UT-Houston and University of Alberta.","duration":"Sep 2011 Sep 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2012","start_date":"Sep 2011","subtitle":"University of Calgary","title":"Associate Scientist, Vascular Biology, Faculty of Medicine"}],"url":"https://www.linkedin.com/company/ucalgary"},{"company":"The University of Texas Health Science Center at Houston (UTHealth)","company_id":"uthealth-houston","location":"United States","positions":[{"description":"Advanced training in Cell Biology and Pharmacology; Published finding in leading Oncology journals; Seven out of ten publications have featured research work on their cover. Advanced training in Cell Biology and Pharmacology; Published finding in leading Oncology journals; Seven out of ten publications have featured research work on their cover.","duration":"Mar 2007 Sep 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2011","start_date":"Mar 2007","subtitle":"The University of Texas Health Science Center at Houston (UTHealth)","title":"Post-Doctoral Scientist, UT Medical School"}],"url":"https://www.linkedin.com/company/uthealth-houston"}]', '["Khusraw Jamil “Dr. Ganguly co-supervised my master’s thesis at the University of Calgary for several years and I’m compelled to write this recommendation. Dr. Ganguly is an excellent scientist and educator. His expertise in cellular biology, biochemistry, and microscopy was invaluable in the successful completion of several research projects we collaborated on. As his first graduate student, Dr. Ganguly went above and beyond to ensure that I had all the help I needed to complete my degree. Therefore, I strongly recommend Dr. Ganguly to any institution looking to hire an enthusiastic researcher who has a deep passion for science and education. ”","LinkedIn User “Dr. Ganguly was a post-doctoral fellow in my laboratory for two years (2012-14) and since that time we have collaborate, resulting in five publications. He is a creative and cooperative scientist who is able to take a project from conception to completion. At the bench, he is an expert optical microscopist and experienced cell biologist. He works independently, yet is skilled in identifying the gaps within a project, finding the right collaborator and working with a team to answer key questions. Dr. Ganguly is an outstanding scientist and I would be happy to expand my assessment upon request. ”"]']
User: ['Carolynn Martin', 'Specialties: Cisco Unified Call Manager, Cisco Unity', 'IT Ninja', 'Wood County Information Systems', '[{"company":"Wood County Information Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Wood County Information Systems","title":"Technician"}],"url":""},{"company":"Mid-State Technical College","company_id":"mid-state-technical-college","location":"Wisconsin Rapids, Wisconsin","positions":[{"description":"Information Technology Information Technology","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"Mid-State Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/mid-state-technical-college"},{"company":"DDT Custom Tool & Mfg. Inc.","company_id":null,"location":"Mosinee, WI","positions":[{"description":"","duration":"Nov 2011 Jul 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2015","start_date":"Nov 2011","subtitle":"DDT Custom Tool & Mfg. Inc.","title":"Production Manager, Machinist"}],"url":""},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":null,"positions":[{"description":"","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Senior Associate, Voice Communication Specialist"},{"description":"Perform network management skills, hardware and software support. Maintain the firm wide Cisco IPT system for all 43 sites across the country. Including setting up new sites and de-merging sites, adding and removing users and manage the firm wide Cisco Unity voicemail system. I created the documentation and conducted the training for all sites and users for the new phone system. Created and maintained the firm wide Service Desk. Created the standards for our hardware catalog, working with vendors to get the best pricing. Take care of all of the firm wide equipment purchasing for technology. I also worked with our telecom vendors for the phone lines in all of our offices. I am also in charge of ordering and working with our cell phone vendors to order all of the company cell phones. I have worked as our regional support tech taking care of 13 offices for general support issues, hardware break/fix issues and setting up new equipment","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Sr. Associate, Voice Communication Specialist"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Earth Tech","company_id":"earth-tech","location":"","positions":[{"description":"","duration":"May 2001 Feb 2002 10 months","duration_short":"10 months","end_date":"Feb 2002","start_date":"May 2001","subtitle":"Earth Tech","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/earth-tech"}]', '["Kevin Murtha “As a Project Manager, I had Carolynn on several high profile, critical project teams. Carolynn\'s technical expertise and work experience helped make these projects successful. She actively participated in helping resolve critical issues and could be counted on to complete her tasks with minimal direction. I would gladly work with Carolynn again.”","Russell Gibson “Carolynn Martin is a dedicated professional who manages her projects using a systemic approach paying close attention to detail. Having worked with Carolynn for more than eight years, I\'ve had the pleasure of observing her growth into the polished professional she is today. Carolynn is an outstanding team player and communicator. One area in which Carolynn has exceled in particular is her ability to adapt to changes in her role and strategic direction. Carolynn consistently delivered on many projects and responsibilities while reporting to numerous managers and maintained a very productive and positive attitude throughout.”"]']### Assistant: The agent's job is to lead research projects and provide scientific expertise, and today, the agent is reaching out to the user because they need assistance with resolving critical issues in a high-profile project.
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### Human: Agent: ['Dwight Mouton', "Product Management professional with over 10 years of experience working on enterprise solutions in Agile Development environments and over 12 years of diversified strategic and analytical experience.Proven ability to design, deliver, maintain and support innovative, integrated business solutions. Successful in leading, influencing and motivating both direct reports and other team members. My favorite part of product management is interacting with customers and working in fast paced environments with collaborative teams. Outside of work, I'm a DIY wrench turner, and run and cycle to raise money for local charities.", 'Product professional passionate about making software that people love.', 'Advance Auto Parts', '[{"company":"Advance Auto Parts","company_id":"advance-auto-parts","industry":"Retail","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"May 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"Advance Auto Parts","title":"Product Owner"}],"url":"https://www.linkedin.com/company/advance-auto-parts"}]', '["“I\'ve worked with Dwight over the last four years. In that time, i\'ve found him to be extremely customer focused and responsive. Very willing to assist in any way he can; offering his time or finding the right people to answer questions. A great example of an outcome of working with Dwight in his role as product manager at SAS was engaging with an important client organisation in Australia, understanding their marketing optimization requirements and then delivering new, market leading functionality resulting in a very happy customer.”","“As a Client Manager I have worked with repeatedly, I can\'t say enough good things about Dwight. Many clients don’t realize that spending a few minutes up front going over exactly what they’re looking for in a candidate (rather than providing a generic job description and ending the communication as quickly as possible) will save both the client and recruiter a great deal of time, money and frustration. Dwight was always willing to take the time at the start to go over exactly what he wanted and didn\'t want in a candidate and if something changed he immediately let me know. The interview process was straightforward and I always got descriptive feedback that helped guide me through the subsequent recruiting and interviews. Dwight’s work ethic and dedication to doing things right the first time streamlined our recruiting process and I am sure affected other areas of his work as well.”"]']
User: ['Oral Seymour', 'SEO professional with 8+ years of Digital Marketing experience including social media, web analytics, web design and development, content marketing and product management.', 'Technical SEO Manager at Stella Rising', 'Stella Rising', '[{"company":"Stella Rising","company_id":"stellarisingagency","industry":"Marketing Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Stella Rising","title":"Technical SEO Manager"}],"url":"https://www.linkedin.com/company/stellarisingagency"},{"company":"Wunderman Thompson Performance Marketing","company_id":"wunderman-thompson-memphis","location":"Greater Memphis Area","positions":[{"description":"","duration":"Apr 2018 Sep 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2021","start_date":"Apr 2018","subtitle":"Wunderman Thompson Performance Marketing","title":"Sr SEO Specialist"}],"url":"https://www.linkedin.com/company/wunderman-thompson-memphis"},{"company":"Nelnet","company_id":"nelnet","location":"Remote","positions":[{"description":"Define strategy for, develop, execute, and manage end to end SEO campaigns for consumer facing websites Petersons.com and EssayEdge.comOther responsibilities include communicating with upper management, internal departments, product management and development teams to ensure that new features are SEO friendly. Define strategy for, develop, execute, and manage end to end SEO campaigns for consumer facing websites Petersons.com and EssayEdge.comOther responsibilities include communicating with upper management, internal departments, product management and development teams to ensure that new features are SEO friendly.","duration":"Dec 2010 Mar 2018 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2018","start_date":"Dec 2010","subtitle":"Nelnet","title":"SEO Strategist"}],"url":"https://www.linkedin.com/company/nelnet"},{"company":"Peterson\'s","company_id":"peterson%27s","location":"Remote","positions":[{"description":"","duration":"Dec 2010 Mar 2018 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2018","start_date":"Dec 2010","subtitle":"Peterson\'s","title":"SEO Strategist"}],"url":"https://www.linkedin.com/company/peterson%27s"},{"company":"Sparkroom","company_id":"sparkroom","location":null,"positions":[{"description":"Design and execute complete SEO strategies for Higher Education clients and company owned lead generating web properties.Created SEO audits and performed sales presentations to prospective Higher Education clients.","duration":"Dec 2011 Jan 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2015","start_date":"Dec 2011","subtitle":"Sparkroom","title":"SEO Strategist"},{"description":"","duration":"Dec 2010 Dec 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2011","start_date":"Dec 2010","subtitle":"Sparkroom","title":"SEO Coordinator"}],"url":"https://www.linkedin.com/company/sparkroom"},{"company":"OS Industries","company_id":"os-industries","location":"Brooklyn, NY","positions":[{"description":"Provided SEO, Web Development, PPC Management, Affiliate Marketing, Email Marketing and Consulting Services to numerous Small to Medium size businesses in New York City.Clients includedEmax VenturesCornelia Day ResortSkillFashion Provided SEO, Web Development, PPC Management, Affiliate Marketing, Email Marketing and Consulting Services to numerous Small to Medium size businesses in New York City.Clients includedEmax VenturesCornelia Day ResortSkillFashion","duration":"Feb 2006 Dec 2010 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2010","start_date":"Feb 2006","subtitle":"OS Industries","title":"Consultant"}],"url":"https://www.linkedin.com/company/os-industries"},{"company":"Powersellernyc","company_id":null,"location":"Brooklyn, NY","positions":[{"description":"PowerSellerNYC was a small internet electronic dealer based in Brooklyn, NY. Grew organic traffic by 50% in a very competitive categoryLaunched and managed new sales and comparison shopping channels including eBay, Google Shopping and Bing Product Search.Oversaw sucessful re-launch of 3 company sites. PowerSellerNYC was a small internet electronic dealer based in Brooklyn, NY. Grew organic traffic by 50% in a very competitive categoryLaunched and managed new sales and comparison shopping channels including eBay, Google Shopping and Bing Product Search.Oversaw sucessful re-launch of 3 company sites.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Powersellernyc","title":"Internet Marketing Manager"}],"url":""}]', '["Kevin Fowler “Oral and I worked for different clients under Wunderman Memphis. As remote employees, we spent quite a bit of time together on the phone and during our trips to Memphis. Oral is one of the most knowledgeable SEOs (or fishtank enthusiasts) I\'ve met, and we had endless hours of discussions about the SEO industry. Oral brings a steady hand to SEO, and has a knack for explaining difficult concepts in a straightforward, no-nonsense manner, while ready to dive into the technical minutiae as deeply as the client is willing. In addition to this, he\'s genuinely friendly and very often hilarious, which helps endear him to team members and clients alike. Oral is a great SEO, and will make an excellent addition to any team. ”","Robyn Knight “I can’t think of another colleague that has been more willing to offer assistance, take on responsibilities that pop up out of nowhere, and take on more for less without complaint. Oral has a heart of gold and shows it through his professional and personal interactions with everyone he’s around. As his manager over the past few years, I’ve appreciated his dedication to the company and its mission and his loyalty to me and our team. He is genuine and sincere – such a rare gem in the crazy corporate world. ”"]']### Assistant: The agent's job is to collaborate with professionals in the digital marketing industry, and today the agent is reaching out to the user to discuss potential partnership opportunities in optimizing search engine rankings for enterprise solutions.
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### Human: Agent: ['Devin Asaro', "I am a content strategist and information architect focused on helping companies develop structured, purposeful systems of content. Through writing, speaking, and my work with clients, I enjoy making content strategy a more accessible practice for organizations of all sizes. I've spoken at content strategy and UX conferences such as GIANT and Confab.", 'Staff Product Content Strategist at Shopify', 'Shopify', '[{"company":"Shopify","company_id":"shopify","industry":"Internet Marketplace Platforms","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Shopify","title":"Staff Product Content Strategist"},{"description":"Helping to make Shopify products better with clear, concise content.","duration":"May 2017 Feb 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Feb 2020","start_date":"May 2017","subtitle":"Shopify","title":"Senior Product Content Strategist"}],"url":"https://www.linkedin.com/company/shopify"},{"company":"Centerline Digital","company_id":"center-line-productions","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"- Facilitating content strategy and IA workshops with client teams and executive stakeholders- Leading strategy on multi-disciplinary teams for a variety of design projects, including intranets and external sites- Preparing content audits, content models, taxonomy and metadata schemas, messaging frameworks, and other key deliverables on accounts- Working with UX designers to rapidly translate content models and requirements into interactive prototypes- Working to develop the content strategy competency within Centerline Digital through sharing and developing processes, techniques, and tools- Aiding in new business efforts, preparing RFP responses, delivering pitches, and helping design solutions for new and existing clients","duration":"Jan 2015 May 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2017","start_date":"Jan 2015","subtitle":"Centerline Digital","title":"Senior Content Strategist"}],"url":"https://www.linkedin.com/company/center-line-productions"},{"company":"Operative","company_id":"operative","location":"New York","positions":[{"description":"I was hired to spearhead Operative\'s comprehensive re-brand, including a full site re-design. My primary responsibilities include:• Establishing new messaging architecture• Performing comprehensive content audits, including keyword research• Writing all copy for site redesign and managing content development for marketing materials• Managing a content strategist and several freelance and agency relationships• Working with a design agency to develop and maintain visual design standards• Creating, implementing, and maintaining brand voice and tone document","duration":"Feb 2014 Dec 2014 11 months","duration_short":"11 months","end_date":"Dec 2014","start_date":"Feb 2014","subtitle":"Operative","title":"Director, Design & Content Strategy"}],"url":"https://www.linkedin.com/company/operative"},{"company":"iAcquire","company_id":"iacquire","location":"New York","positions":[{"description":"• Developing content strategy and writing copy for clients in an innovative digital agency setting• Creating content plans, content recommendations, copy briefs, and content audits for clients• Utilizing persona and keyword research to optimize websites for organic search and user experience• Managing story development for infographics, parallax scrollers, and data visualizations• Executing in-house content strategy and development of collateral marketing materials• Conducting thought leadership through blog posts, white papers, case studies, and speaking engagements","duration":"Jan 2013 Feb 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2014","start_date":"Jan 2013","subtitle":"iAcquire","title":"Manager, Content Strategy"}],"url":"https://www.linkedin.com/company/iacquire"},{"company":"Esurance","company_id":"esurance","location":"San Francisco","positions":[{"description":"I wrote, edited, and optimized web copy for Esurance.com as part of the company\'s larger SEO initiative. This ranged from writing landing pages and product pages to developing blog posts and social media content. For each project, I conducted research through Google AdWords to ensure proper targeting of keyword groups and channeling of search traffic effectively toward landing pages, product pages, and funnels. I wrote, edited, and optimized web copy for Esurance.com as part of the company\'s larger SEO initiative. This ranged from writing landing pages and product pages to developing blog posts and social media content. For each project, I conducted research through Google AdWords to ensure proper targeting of keyword groups and channeling of search traffic effectively toward landing pages, product pages, and funnels.","duration":"Mar 2012 Jan 2013 11 months","duration_short":"11 months","end_date":"Jan 2013","start_date":"Mar 2012","subtitle":"Esurance","title":"Copywriter"}],"url":"https://www.linkedin.com/company/esurance"},{"company":"826 Valencia","company_id":"826-valencia","location":"San Francisco","positions":[{"description":"• Coordinating second phase of development for http://826valencia.org: Winner of the 2011 SF Weekly Web Award for “Best Do-Gooder Website” • Writing SEO-friendly copy for website, developing user guide, and leading technical trainings for staff and interns • Managing specifications for development of back-end admin functionality and user reports, as well as front-end UI: events calendar, media galleries, archives, user profiles, and user sign-up• Facilitating communication with executive director, website developer, and various staff members to share ideas about how to improve functionality and usability","duration":"Jan 2011 Jan 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2012","start_date":"Jan 2011","subtitle":"826 Valencia","title":"Intern"}],"url":"https://www.linkedin.com/company/826-valencia"}]', '["Norris A. A. Rowley Jr. “Devin Asaro understands how to harness the power of Content Strategy. He handled creating Content Strategy for all clients, along with the company’s branding during his tenure at iAcquire. His work has led iAcquire and their clients to gain a deeper understanding of the overall climate of their content strategy, while also guiding them down the correct path on creating and cultivating content that makes sense for their particular brand. I recommend Devin Asaro to anyone who needs an expert in Content and Marketing Strategy.”","Will Jerome “Devin was tasked with handling both highly creative projects on behalf of clients, as well as guiding much of our internal marketing processes. Despite his full plate he always made himself available to the sales team to help us create and deliver the most creative, impactful, and well thought out campaigns possible. He was as effective in his internal communication as he was in the board room. Exceptional guy to work with.”"]']
User: ['Oral Seymour', 'SEO professional with 8+ years of Digital Marketing experience including social media, web analytics, web design and development, content marketing and product management.', 'Technical SEO Manager at Stella Rising', 'Stella Rising', '[{"company":"Stella Rising","company_id":"stellarisingagency","industry":"Marketing Services","location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Stella Rising","title":"Technical SEO Manager"}],"url":"https://www.linkedin.com/company/stellarisingagency"},{"company":"Wunderman Thompson Performance Marketing","company_id":"wunderman-thompson-memphis","location":"Greater Memphis Area","positions":[{"description":"","duration":"Apr 2018 Sep 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2021","start_date":"Apr 2018","subtitle":"Wunderman Thompson Performance Marketing","title":"Sr SEO Specialist"}],"url":"https://www.linkedin.com/company/wunderman-thompson-memphis"},{"company":"Nelnet","company_id":"nelnet","location":"Remote","positions":[{"description":"Define strategy for, develop, execute, and manage end to end SEO campaigns for consumer facing websites Petersons.com and EssayEdge.comOther responsibilities include communicating with upper management, internal departments, product management and development teams to ensure that new features are SEO friendly. Define strategy for, develop, execute, and manage end to end SEO campaigns for consumer facing websites Petersons.com and EssayEdge.comOther responsibilities include communicating with upper management, internal departments, product management and development teams to ensure that new features are SEO friendly.","duration":"Dec 2010 Mar 2018 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2018","start_date":"Dec 2010","subtitle":"Nelnet","title":"SEO Strategist"}],"url":"https://www.linkedin.com/company/nelnet"},{"company":"Peterson\'s","company_id":"peterson%27s","location":"Remote","positions":[{"description":"","duration":"Dec 2010 Mar 2018 7 years 4 months","duration_short":"7 years 4 months","end_date":"Mar 2018","start_date":"Dec 2010","subtitle":"Peterson\'s","title":"SEO Strategist"}],"url":"https://www.linkedin.com/company/peterson%27s"},{"company":"Sparkroom","company_id":"sparkroom","location":null,"positions":[{"description":"Design and execute complete SEO strategies for Higher Education clients and company owned lead generating web properties.Created SEO audits and performed sales presentations to prospective Higher Education clients.","duration":"Dec 2011 Jan 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2015","start_date":"Dec 2011","subtitle":"Sparkroom","title":"SEO Strategist"},{"description":"","duration":"Dec 2010 Dec 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2011","start_date":"Dec 2010","subtitle":"Sparkroom","title":"SEO Coordinator"}],"url":"https://www.linkedin.com/company/sparkroom"},{"company":"OS Industries","company_id":"os-industries","location":"Brooklyn, NY","positions":[{"description":"Provided SEO, Web Development, PPC Management, Affiliate Marketing, Email Marketing and Consulting Services to numerous Small to Medium size businesses in New York City.Clients includedEmax VenturesCornelia Day ResortSkillFashion Provided SEO, Web Development, PPC Management, Affiliate Marketing, Email Marketing and Consulting Services to numerous Small to Medium size businesses in New York City.Clients includedEmax VenturesCornelia Day ResortSkillFashion","duration":"Feb 2006 Dec 2010 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2010","start_date":"Feb 2006","subtitle":"OS Industries","title":"Consultant"}],"url":"https://www.linkedin.com/company/os-industries"},{"company":"Powersellernyc","company_id":null,"location":"Brooklyn, NY","positions":[{"description":"PowerSellerNYC was a small internet electronic dealer based in Brooklyn, NY. Grew organic traffic by 50% in a very competitive categoryLaunched and managed new sales and comparison shopping channels including eBay, Google Shopping and Bing Product Search.Oversaw sucessful re-launch of 3 company sites. PowerSellerNYC was a small internet electronic dealer based in Brooklyn, NY. Grew organic traffic by 50% in a very competitive categoryLaunched and managed new sales and comparison shopping channels including eBay, Google Shopping and Bing Product Search.Oversaw sucessful re-launch of 3 company sites.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Powersellernyc","title":"Internet Marketing Manager"}],"url":""}]', '["Kevin Fowler “Oral and I worked for different clients under Wunderman Memphis. As remote employees, we spent quite a bit of time together on the phone and during our trips to Memphis. Oral is one of the most knowledgeable SEOs (or fishtank enthusiasts) I\'ve met, and we had endless hours of discussions about the SEO industry. Oral brings a steady hand to SEO, and has a knack for explaining difficult concepts in a straightforward, no-nonsense manner, while ready to dive into the technical minutiae as deeply as the client is willing. In addition to this, he\'s genuinely friendly and very often hilarious, which helps endear him to team members and clients alike. Oral is a great SEO, and will make an excellent addition to any team. ”","Robyn Knight “I can’t think of another colleague that has been more willing to offer assistance, take on responsibilities that pop up out of nowhere, and take on more for less without complaint. Oral has a heart of gold and shows it through his professional and personal interactions with everyone he’s around. As his manager over the past few years, I’ve appreciated his dedication to the company and its mission and his loyalty to me and our team. He is genuine and sincere – such a rare gem in the crazy corporate world. ”"]']### Assistant: The agent's job is to develop structured, purposeful systems of content, and today, the agent is reaching out to the user because they need the user's expertise in technical SEO to optimize the content strategy for their clients.
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### Human: Agent: ['Chris Stephens', 'Specialties: Machine Build, Testing Equipment, System Integration, Fluid Fill Systems', 'Pres at Computer Control Systems', 'Computer Control Systems, Inc.', '[{"company":"Computer Control Systems, Inc.","company_id":null,"location":"","positions":[{"description":"System Integration, automation controls, machine building System Integration, automation controls, machine building","duration":"Sep 1994 - Present 27 years 1 month","duration_short":"27 years 1 month","end_date":"Present","start_date":"Sep 1994","subtitle":"Computer Control Systems, Inc.","title":"Pres."}],"url":""},{"company":"Uptime Power Conversion Services","company_id":null,"location":"","positions":[{"description":"Emerson Electric, Industrial Controls, Mfg Rep. Emerson Electric, Industrial Controls, Mfg Rep.","duration":"1983 1994 11 years","duration_short":"11 years","end_date":"1994","start_date":"1983","subtitle":"Uptime Power Conversion Services","title":"Vice Pres."}],"url":""},{"company":"COS Electronics","company_id":null,"location":"","positions":[{"description":"Consulting Engineer, Special projects for Emerson Electric, Industrial Controls Consulting Engineer, Special projects for Emerson Electric, Industrial Controls","duration":"1981 1983 2 years","duration_short":"2 years","end_date":"1983","start_date":"1981","subtitle":"COS Electronics","title":"Owner"}],"url":""},{"company":"Weyerhaeuser","company_id":"weyerhaeuser","location":"","positions":[{"description":"Batch Digester software programming- Pulp MillRegional Electrical Engineer -Wood Products Batch Digester software programming- Pulp MillRegional Electrical Engineer -Wood Products","duration":"1979 1982 3 years","duration_short":"3 years","end_date":"1982","start_date":"1979","subtitle":"Weyerhaeuser","title":"Process Controls Engineer"}],"url":"https://www.linkedin.com/company/weyerhaeuser"},{"company":"Emerson Electric Co.","company_id":"emerson","location":"","positions":[{"description":"Industrial Controls Division Industrial Controls Division","duration":"1975 1980 5 years","duration_short":"5 years","end_date":"1980","start_date":"1975","subtitle":"Emerson Electric Co.","title":"Field Service Engineer"}],"url":"https://www.linkedin.com/company/emerson"}]', '["LinkedIn User “I worked for/with Chris a long while ago, after I had just graduated college. Chris still stands out in my mind because he took the time to teach me many things. I am grateful for the time I spent with him and getting to know him and his crew. I was also impressed by how effortless it seemed for him to get projects done on time and to the customers expectations. I would work with him again any time. ”","John Kindrick “I have known Chris for a very long time. Going back to high school. We were fierce competitors in the science fair. I respect his integrity and friendship. He has seen me through the roughest of times. Chris has become a fellow pilot, that too makes him respectable in my book. When it comes to electronics, Chris knows his stuff. I studied EET a very long time ago. What Chris has at his fingertips is beyond what I went to school to learn. I consider him a leader in his field. No matter if you are looking for electrical engineering, design, computer programming, or circuit board design, Chris knows his stuff.”"]']
User: ['Julius Moore IV', 'To create an expansive and immersive educational experience for anyone who encounters my work or my trainings. Learning is always the goal and the experience should be exciting, enriching, and challenging.Specialties: Section 508 Policy and ComplianceTraining/TeachingCurriculum Design', 'Lead 508 Engineer at Perspecta, Inc.', 'hPerspecta', '[{"company":"hPerspecta","company_id":null,"location":"hPeraton","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jul 2020","subtitle":"hPerspecta","title":"Lead 508 Engineer"}],"url":""}]', '["Robert Simmons “Possibly one of the greatest teachers I\'ve ever had ! Very influential and passionate about his students learning and grasping of the material that needs to be presented. He has mastered the art of \\"making the student care\\". When I was in his class at the beginning I could have cared less, but he pulled me into the class and actually made me want to learn. Because of Mr. Moore I can actually say I did not quit school. Thanks Julius !!!”","George D\'Amore “As an instructor at Westwood College Julius was always well-prepared for class. The energy he brought to any discussion, regardless of the topic, was something I always admired. It was always a pleasure having a class with Julius.”"]']### Assistant: The agent's job is to provide expertise in machine build and system integration, and today the user is reaching out to the agent because they need assistance with Section 508 policy and compliance in their educational training programs.
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### Human: Agent: ['Robert Younger', 'We enable our clients to turn their callers hold time into an asset. For over 23 years On Hold Marketing has produced On Hold music and message audio productions that get results. Our clients use their on hold productions to enhance their image, inform, educate, cross-sell and improve customer service/call retention. If you would like to learn more about us and how we can help your company please call me at 713-594-9136. Please visit our website www.onholdmarketingworks.com', 'Owner, On Hold Marketing / Audio & On Hold Marketing Specialist/ B2B Entrepreneur/ Business Growth Specialist/ Founding Member Network In Action-Galleria 713-594-9136', 'On Hold Marketing', '[{"company":"On Hold Marketing","company_id":null,"location":"Houston, TX","positions":[{"description":"On Hold Marketing is a full service message on hold advertising company. We specialize in helping businesses augment their revenue flow through messages on hold. Any time you have to put a caller on hold you have an opportunity to improve customer service, extend customer appreciation, enhance your image. cross-sell products & services, promote your website, & reduce caller hang ups. Our customized messages coordinate the right information in a way that benefits, promotes and enhances a business every time a call is placed on-hold. You control the information. We make it easy to update with professional script writing, large selections of voice talent and music backgrounds, and most importantly, pro-active customer service. We contact the client on a regularly scheduled basis to update their message for maximum marketing impact. Clients can choose from a large selection of voice talent and music backgrounds by going to www.choosevoiceandmusic.com.","duration":"Mar 1997 - Present 25 years 4 months","duration_short":"25 years 4 months","end_date":"Present","start_date":"Mar 1997","subtitle":"On Hold Marketing","title":"Owner"}],"url":""},{"company":"Fastsigns/Finesigns","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Fastsigns is a very successful franchise company nationally having over 400 locations. I owned the second one in the Houston area. Now there are approximately 14 in and around Houston. Fastsigns is a very successful franchise company nationally having over 400 locations. I owned the second one in the Houston area. Now there are approximately 14 in and around Houston.","duration":"1989 1996 7 years","duration_short":"7 years","end_date":"1996","start_date":"1989","subtitle":"Fastsigns/Finesigns","title":"President"}],"url":""}]', '["Moose Rosenfeld “If you own a business and put a customer on hold for more than 15 seconds, I highly recommend utilizing Robert\'s Company On Hold Marketing. It\'s an invaluable service to keep your customers informed on new services, product offers & general company information a caller would benefit from knowing. He has helped many of my clients with his service. They continually update messages. It\'s one of the most cost effective & efficient marketing program I have ever seen. Robert easily gets 5 Stars! ”","Mike Ott “I highly recommend Robert\'s work. The value of the information provided to a caller while on hold is invaluable. I have listened to several messages done by Robert\'s company and learned some very useful stuff while on a brief hold. Information is a great deal better that music or just dead time waiting. ”"]']
User: ['Davy Chang', 'Product guy with international experience, a UX background, a BS in Computer Science, and a Kellogg MBA.', 'Empowering restaurants with intelligent retail.', 'Re-branding in progress...', '[{"company":"Re-branding in progress...","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Re-branding in progress...","title":"COO"}],"url":""},{"company":"Verifone","company_id":"verifone","location":null,"positions":[{"description":"","duration":"Aug 2019 Apr 2020 9 months","duration_short":"9 months","end_date":"Apr 2020","start_date":"Aug 2019","subtitle":"Verifone","title":"Director, Software Product Management"},{"description":"","duration":"May 2018 Aug 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2019","start_date":"May 2018","subtitle":"Verifone","title":"VP, Software Product Management at ZIVELO (Acquired by Verifone)"},{"description":"","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Verifone","title":"VP of Product at Oak Labs (Acquired by ZIVELO)"}],"url":"https://www.linkedin.com/company/verifone"},{"company":"ZOZI","company_id":"zozi","location":"San Francisco","positions":[{"description":"","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"ZOZI","title":"Senior Product Manager (Acquired by Peek)"}],"url":"https://www.linkedin.com/company/zozi"},{"company":"Woofspot","company_id":"woofspot","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Woofspot","title":"Co-founder"}],"url":"https://www.linkedin.com/company/woofspot"},{"company":"Kurbo, Inc.","company_id":"kurbo-health","location":"Palo Alto, CA","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Kurbo, Inc.","title":"Head of Product (acquired by Weight Watchers)"}],"url":"https://www.linkedin.com/company/kurbo-health"},{"company":"KIXEYE","company_id":"kixeye","location":"San Francisco","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"KIXEYE","title":"Mobile Product Manager"}],"url":"https://www.linkedin.com/company/kixeye"},{"company":"Electronic Arts (EA)","company_id":"electronic-arts","location":"Redwood Shores","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Electronic Arts (EA)","title":"Product Manager (Contractor)"}],"url":"https://www.linkedin.com/company/electronic-arts"},{"company":"Rocket Internet SE","company_id":"rocket-internet-se","location":"Sydney, Australia and Beijing, China","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Rocket Internet SE","title":"Product Manager"}],"url":"https://www.linkedin.com/company/rocket-internet-se"},{"company":"Activision","company_id":"activision","location":"Santa Monica, California","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Activision","title":"MBA Intern"}],"url":"https://www.linkedin.com/company/activision"},{"company":"Isobar","company_id":"isobar","location":"New York, NY","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Isobar","title":"Consultant"}],"url":"https://www.linkedin.com/company/isobar"},{"company":"BearingPoint","company_id":"bearingpoint","location":"New York, NY","positions":[{"description":"","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"BearingPoint","title":"Senior Management Analyst"}],"url":"https://www.linkedin.com/company/bearingpoint"}]', '["Diane Kerolus “I worked with Davy while I was a junior product manager at ZOZI. Davy is process-driven and is effective in driving change. I am always impressed by his drive, commitment, and ability to think outside the box. Davy cares about his teammates and co-workers, and this is evident in the processes that he helped build out at ZOZI. He took the initiative to ensure that there was streamlined communication between Engineering, Product and Sales by creating and maintaining a Development Tracker. Davy also led the way in coordinating efforts to build an internal Wiki for the Product team. Davy would be a great asset to any team and is an amazing leader. He acted as a mentor for me and many of us looked to him for his product management and user experience expertise. ”","Adam Brill “Davy and I worked closely together for 8 months and he was one of the most talented PMs that I\'ve had the pleasure to work with. He has a deep knowledge of the business drivers of online marketplaces and of UI/UX in general. He is also an advocate for and expert in the benefits of an agile product processes. Davy is a great communicator and has a knack for organizing chaos by seeking out and streamlining information from multiple teams and stakeholders. Davy is also a great team player and consistently demonstrated his versatility and drive to go above and beyond. For example, in a addition to his normal PM workload, he volunteered to manage a highly technical project to improve the company\'s cloud infrastructure.”"]']### Assistant: The agent's job is to enable clients to turn their callers' hold time into an asset, and today the user is reaching out to the agent because they need assistance in rebranding their restaurant with intelligent retail solutions.
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### Human: Agent: ['Mark Scalf', '• 20+ years of experience developing automotive products and services. • Technical strength developing maps and location based services. • Passionate about automotive and the opportunity to enable new experiences through the integration of software and sensors.', 'Maps at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"Cupertino, CA","positions":[{"description":"Led development of partner-based fleet mapping solutions utilizing camera sensors, computer vision software and visual localization technology to maintain map data.Supported development of automotive products and services within the Maps organization.Led open source mapping and community engagement initiatives. Led development of partner-based fleet mapping solutions utilizing camera sensors, computer vision software and visual localization technology to maintain map data.Supported development of automotive products and services within the Maps organization.Led open source mapping and community engagement initiatives.","duration":"Mar 2015 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Apple","title":"Maps"}],"url":"https://www.linkedin.com/company/apple"},{"company":"General Motors","company_id":"general-motors","location":"Detroit, MI","positions":[{"description":"Managed development of GM\'s RemoteLink Mobile Application (iOS, Android). Led 3rd party app development for the GM AppShop including iHeart Radio, Slacker, NPR, TuneIn, Weather Channel, Glympse, and Beats Music.Managed the app certification process, development guidelines and developer support. Managed development of GM\'s RemoteLink Mobile Application (iOS, Android). Led 3rd party app development for the GM AppShop including iHeart Radio, Slacker, NPR, TuneIn, Weather Channel, Glympse, and Beats Music.Managed the app certification process, development guidelines and developer support.","duration":"Mar 2013 Mar 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2015","start_date":"Mar 2013","subtitle":"General Motors","title":"Group Manager - Mobile Apps & App Development"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Telenav","company_id":"telenav","location":"Sunnyvale, CA","positions":[{"description":"Led development of connected navigation products for automotive (Ford, GM), mobile service providers (AT&T Navigator, Sprint Navigation), and consumers (Scout).Developed automotive strategy which included developing the industry\'s first automotive infotainment navigation system powered by a mobile device.Helped establish an Automotive Business Unit and supported the development of partnerships with automotive OEMs including Ford, GM and Toyota. Led development of connected navigation products for automotive (Ford, GM), mobile service providers (AT&T Navigator, Sprint Navigation), and consumers (Scout).Developed automotive strategy which included developing the industry\'s first automotive infotainment navigation system powered by a mobile device.Helped establish an Automotive Business Unit and supported the development of partnerships with automotive OEMs including Ford, GM and Toyota.","duration":"Jun 2010 Mar 2013 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2013","start_date":"Jun 2010","subtitle":"Telenav","title":"Product Director - Automotive & Mobile Products"}],"url":"https://www.linkedin.com/company/telenav"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":null,"positions":[{"description":"Led development of location based services for the Ford SYNC infotainment platform including traffic, routing, and turn-by-turn navigation.System introduced many industry first features (voice activated device control, USB media streaming, USB software updates, 3rd party app integration) and established industry benchmark for infotainment systems. Developed partnerships with service providers to bring new applications and services for the platform.","duration":"Jun 2005 Jun 2010 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2010","start_date":"Jun 2005","subtitle":"Ford Motor Company","title":"Sr. Product Manager - Ford SYNC"},{"description":"Led development of a distributed infotainment architecture enabling additional brand customization but also improved platform commonality.Managed the advanced engineering process for infotainment and driver assistance features by identifying, prioritizing, and defining new features ahead of formal adoption.","duration":"Dec 2001 Jun 2005 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jun 2005","start_date":"Dec 2001","subtitle":"Ford Motor Company","title":"Systems Engineer - Advanced Infotainment Systems"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"Wingcast","company_id":"wingcast","location":"Dearborn, Michigan, United States","positions":[{"description":"Joint Venture between Ford and Qualcomm to develop and offer vehicle services.Led integration of the telematics solution into Ford & Lincoln vehicles. Joint Venture between Ford and Qualcomm to develop and offer vehicle services.Led integration of the telematics solution into Ford & Lincoln vehicles.","duration":"Jan 2001 Dec 2001 1 year","duration_short":"1 year","end_date":"Dec 2001","start_date":"Jan 2001","subtitle":"Wingcast","title":"Telematics Applications Engineer"}],"url":"https://www.linkedin.com/company/wingcast"},{"company":"Motorola","company_id":"motorola-mobility","location":"Elk Grove Village, IL","positions":[{"description":"Led integration of Motorola\'s hands-free mobile phone solution into Lincoln vehicles.Solution offered hands-free calling, location-based services, and emergency services. Led integration of Motorola\'s hands-free mobile phone solution into Lincoln vehicles.Solution offered hands-free calling, location-based services, and emergency services.","duration":"Jan 2000 Jan 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2001","start_date":"Jan 2000","subtitle":"Motorola","title":"Product Engineer - Vehicle Telematics"}],"url":"https://www.linkedin.com/company/motorola-mobility"}]', '["Dariusz Paczuski “I\'ve had the opportunity to work with Mark both at Telenav and Tellme (when he worked at Ford). He is sincere, humble, yet extremely passionate, vocal, and uncompromising about creating the absolutely best products and user experiences. Mark is the heart and soul of the team, an emotional leader who cares deeply about the people who work on his products and those who use them. Mark is an exceptional product and team leader who does the right things and does them right. For example, Mark saved Scout when we needed it most. Scout was a 3-star app, on a 6-month release cycle, with 100s of daily downloads. Mark brought focus, quality, and discipline to the app, removing silos and creating a positive and productive, collaborative effort with Product, Design, and Engineering teams, ultimately playing a huge role in turning it around to becoming a 4.5-star app, on a 4-week release cycle, with 1,000s of daily downloads. Simply put, Mark delivers.”","Jeff Mau “Mark represents an ideal blend of user-centered product vision combined with executive leadership to bring disparate teams together with relentless focus on delivering a compelling product to market. His no-nonsense approach in deciding what not to do is reinforced by a diplomatic rationale in prioritizing competing business goals as the company pursues new market opportunities. I only wish more product managers were as progressive as Mark.”"]']
User: ['Corrina Hamilton', 'Experienced Human Resources with a demonstrated history of working in the automotive industry. Strong human resources professional skilled in Negotiation, Operations Management, Staff Retention, Market Research, and Management.', 'New Business Development at General Motors', 'General Motors', '[{"company":"General Motors","company_id":"general-motors","industry":"Automotive","location":null,"positions":[{"description":"","duration":"May 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"May 2021","subtitle":"General Motors","title":"New Business Development"},{"description":"","duration":"Mar 2019 May 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2021","start_date":"Mar 2019","subtitle":"General Motors","title":"Global Talent Acquisition D&I Strategist"},{"description":"From electric cars to heavy-duty full-size trucks, General Motors provides a complete range of vehicles that meets the needs and expectations of drivers on a truly global scale. There are 8 distinctive automotive brands under the General Motors corporate umbrella: Chevrolet, Buick, GMC, Cadillac, Holden, Baojun, Wuling, and Jiefang. We assign the highest priority to matters that impact our customers’ well-being and quality of life. As a result, General Motors is driven to maintain the highest quality standards. Quality and safety are part of our very foundation. We serve across 6 continents, with 181,000 employees, across 23 timezones that speak 70 languages. With over 19,000 Dealers selling vehicles in over 125 countries, we will be opening 5 new manufacturing plants in China by 2018. The first North American Auto Manufacturer to build a rollover test facility. A key focus of our customer-first approach is to seek creative and innovative solutions for the environment. We consistently adopt policies and develop technologies that promote a cleaner planet from supply chain to manufacturing to the vehicles we put on the road.We were granted more Clean- Energy Patients than anybody else for more than a decade.","duration":"Mar 2016 May 2021 5 years 3 months","duration_short":"5 years 3 months","end_date":"May 2021","start_date":"Mar 2016","subtitle":"General Motors","title":"Human Resources- Global Talent Management"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"G-TECH Services, Inc.","company_id":"g-tech-services-inc","location":"Dearborn, MI","positions":[{"description":"• Schedule and complete prospecting activities to include cold/warm calling and e-mail campaigns • Research prospective clients and gather information to create sales generations• Analyze prospective customer needs; address via Power Point Presentations, and written proposals •Facilitate meetings with staff and managers to ensure continued support, business growth and profitability•Manage portfolio of large OEM accounts while supporting new business development, including identifying new business opportunities and strategies•Network with businesses’, trade associations and other groups to develop new employer relationships•Solely manage contract negotiations with Toyota, successfully onboard large OEM, producing 3 hires within 3 months•Expand relationship with an existing damaged client, resulting in better relationship and producing an increased monthly hire count•Manage team of 4 recruiters including coaching and developing","duration":"Apr 2015 Jul 2015 4 months","duration_short":"4 months","end_date":"Jul 2015","start_date":"Apr 2015","subtitle":"G-TECH Services, Inc.","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/g-tech-services-inc"},{"company":"Talascend","company_id":"talascend","location":null,"positions":[{"description":"• Independently manage entire accounts such as Meritor (formally Arvin Meritor), Kuka and Fanuc Robotics’ of America entire book of business.• Build and maintaining excellent working relationships with managers, and staffing specialists to increase business on Whirlpool, Caterpillar, General Motors, Meritor (formerly Arvin Meritor), Kuka, and Fanuc Robotics’ accounts.• Schedule, escort, and facilitate interviews with qualified candidate’s onsite at Client locations. In person coaching of candidate’s onsite prior to interview, closing candidate on rate recruited, answering additional last minute questions regarding position, client, and company.• Solely responsible for managing book of contract employees, coach, hire, and terminate while increasing employee base and continue satisfaction for all clients such as Meritor, Kuka, Fanuc Robotics, Whirlpool, General Motors, and Caterpillar. • Facilitate meetings with managers to ensure continued support and continued business growth and profitability.• Working with VMS for accounts consisting of General Motors, Whirlpool, and Caterpillar","duration":"Oct 2013 Apr 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2015","start_date":"Oct 2013","subtitle":"Talascend","title":"Account Manager"},{"description":"• Recruiting professional with experience in both corporate and agency environments, hiring for both contract and permanent roles• Responsible for sourcing, screening, and closing high-quality candidates for employment at all levels of IT Analysts, programmers, developers, DBA’s Project Managers, Manufacturing & Production, Administrative Assistants, Lab Technicians, Electrical Engineering, Logistics, Supply Chain environments.• Partner with leadership understanding short-, mid-, and long-term goals for myself and the Allegis team and details of our scorecards.• Created a recruiting strategy for myself with excel spreadsheet of available candidates and their qualifications to support the fast pace Allegis environment.• Industry experience in Automotive, Manufacturing, Heavy Machinery, and Consumer Products.• Additional experience in Job Fairs recruiting entry level and experienced professionals • Set up the interview schedules, conducted interview debriefs, negotiated and prepared offers, extended offers, initiated the background check, the relocation and assisted with the on boarding process","duration":"Sep 2011 Oct 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2013","start_date":"Sep 2011","subtitle":"Talascend LLC","title":"Technical Engineering and IT Recruiter"}],"url":"https://www.linkedin.com/company/talascend"},{"company":"Avatar Studios","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2010 Sep 2011 11 months","duration_short":"11 months","end_date":"Sep 2011","start_date":"Nov 2010","subtitle":"Avatar Studios","title":"Manager"}],"url":""},{"company":"Chrysler Financial","company_id":"fcagroup","location":"Troy, MI","positions":[{"description":"•Conduct risk assessments on each account to find the best possible business decision for both the company and the customer•Recognized for exceptional research and detail on delinquent un-locatable accounts•Received an awarded for designing and implementing a Product Quality Improvement that streamlined the company’s Auto Pay process•Improved employee moral by participating and contributing in organizing companywide town halls presenting uplifting information about exceeded goals set by upper management","duration":"Apr 2005 Feb 2010 4 years 11 months","duration_short":"4 years 11 months","end_date":"Feb 2010","start_date":"Apr 2005","subtitle":"Chrysler Financial","title":"Account Manager"}],"url":"https://www.linkedin.com/company/fcagroup"}]', '["Casey Van Dam (she/her/hers) “I have worked with Corrina for several years now. She\'s such a great ideas generator and finds insightful solutions to problems that our group faces. Corrina has devised several programs within the DEI space that have been implemented and impacted diversity candidates for the better. She is an avid supporter of DEI initiatives and you can see it translate into her daily duties. She is organized, passionate, and conscientious about her work. ”","LinkedIn User “It’s rare that you come across standout talent like Corrina. Having worked for me for several years, Corrina was an invaluable asset to my team and a great team member. Corrina\'s skills as a technical recruiter and executive recruiter are stellar. Her ability to manage multiple projects, effectively work with leaders at all levels, and capacity to manage large projects is wonderful. I truly enjoyed working with Corrina and appreciated the positive attitude she brought to work each day. Corrina is a great HR Professional and would be an asset to any team as a member or leader.”"]']### Assistant: The agent's job is to develop new business opportunities, while today the user is reaching out to the agent because they need assistance in recruiting talent for their global talent management role at General Motors.
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### Human: Agent: ['Katie Wahl', 'A versatile accountant that seamlessly adapts to the constant evolution of accounting processes, technology, and stakeholder needs. Effective communicator who can translate complex financial processes and information so that understanding is obtainable for all and not dependent on prior exposure to finances. Adept at software conversions, training, budget forecasting, financial reporting, and auditing. Skilled in building relationships with a commitment to excellence in service.', 'Accounting Professional', 'San Diego Public Authority In-Home Supportive Services', '[{"company":"San Diego Public Authority In-Home Supportive Services","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Dec 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Dec 2018","subtitle":"San Diego Public Authority In-Home Supportive Services","title":"Caregiver"}],"url":""},{"company":"Golden Acorn Casino & Travel Center","company_id":"golden-acorn-casino-&-travel-center","location":"Campo, California, United States","positions":[{"description":"","duration":"Feb 2014 Apr 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Apr 2018","start_date":"Feb 2014","subtitle":"Golden Acorn Casino & Travel Center","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/golden-acorn-casino-&-travel-center"},{"company":"Moon Mayoras Architects, Inc.","company_id":"moon-mayoras-architects-inc.","location":"","positions":[{"description":"","duration":"2003 2012 9 years","duration_short":"9 years","end_date":"2012","start_date":"2003","subtitle":"Moon Mayoras Architects, Inc.","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/moon-mayoras-architects-inc."}]', '["Larry Drousé “Katie is simply the best staff accounting department professional I have had the pleasure to work with in my Hospitality career. She is a pleasure to work with and is extraordinarily honest, knowledgeable, insightful and easy to communicate with. Katie is always available to work with every department executive, managers, supervisors, line workers, and myself, at any time to provide expertise that is based on her vast experience and academic knowledge. Katie does not make snap decisions; she provides thoughtful insight to every interpersonal relation issue that surfaced and professionally addresses employee performance situations when brought to her attention and offers a consultative approach to executives. I wholeheartedly recommend Katie Wahl without reservation for any finance department managerial position. In addition, Katie brings a strong work ethic to her position that sets the example for the Accounting/Finance department and also the organization for which she works.”","Alissa H. Weiss “Katie is an indispensible to anyone working with her. She is highly skilled, organized, highly professional and possesses excellent communication skills. She is cool under pressure and works well with everyone. She is truly a tremendous asset to anyone and everyone who works with her.”"]']
User: ['Thomas Williams', 'Experienced young professional looking to add to my skill set and become a leader in the financial industry.', 'Audit Manager - Operational Risk', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Bank of America","title":"Audit Supervisor"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"TPW Ventures","company_id":null,"location":"Various","positions":[{"description":"Currently assisting with the launching of multiple business ventures including a co-working office space and a biergarten event space. Currently assisting with the launching of multiple business ventures including a co-working office space and a biergarten event space.","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"TPW Ventures","title":"Project Manager/Freelance Professional"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":"New york, NY","positions":[{"description":"Operational Risk Audit -------------------------------->Leads (auditor-in-charge) enterprise-wide audits of operational risk program elements >Executes Regulatory Identified issue validation (MRA)>Monitors Operational Risk data and analytics for the enterprise >Executes Audits of Advanced Measurement Approach Operational Risk Program Elements and supporting programs including:-Line of Business Risk and Control Self Assessment Program (RCSA)-Operational Risk Team Coverage Plan Program-Scenario Analysis Program -Program Adherence -Key Risk Indicator Program (KRI)-Internal Loss Data Program-External Loss Data Program>Executes issue validation for Global Markets, Global Technology and Operations, and Corporate Operational Risk Executive unit >Develops Audit Issue test plans and Regulator identified issue test plans","duration":"Jun 2013 Dec 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2017","start_date":"Jun 2013","subtitle":"Bank of America","title":"Vice President, Audit Supervisor"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Batter\'s Choice","company_id":null,"location":"melbourne, florida area","positions":[{"description":"-Developed and maintained long term customer relationships-Supervised and trained other staff members-Recorded revenue levels -Maintained inventory levels-Innovated new marketing strategies-Managed group reservations-Maintained cleanliness of the facility-Involved in the hiring process of other employees -Developed and maintained long term customer relationships-Supervised and trained other staff members-Recorded revenue levels -Maintained inventory levels-Innovated new marketing strategies-Managed group reservations-Maintained cleanliness of the facility-Involved in the hiring process of other employees","duration":"Dec 2006 May 2013 6 years 6 months","duration_short":"6 years 6 months","end_date":"May 2013","start_date":"Dec 2006","subtitle":"Batter\'s Choice","title":"Manager"}],"url":""},{"company":"Greene Moving and Storage","company_id":null,"location":"Manchester, CT","positions":[{"description":"-Analyzed financial statements to recognize areas of weaknesses-identified problems and created an action plan to quantify issues -executed customer surveys to identify causes for lost revenues-suggested an action plan for implementation to increase revenue -Analyzed financial statements to recognize areas of weaknesses-identified problems and created an action plan to quantify issues -executed customer surveys to identify causes for lost revenues-suggested an action plan for implementation to increase revenue","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Greene Moving and Storage","title":"Independent Consultant"}],"url":""},{"company":"US Senate Campaign","company_id":null,"location":"Hartford, Connecticut Area","positions":[{"description":"-Assisted in voter projections by conducting door to door and over the phone surveys-Trained and supervised new interns -Oversaw vote calculations to ensure accuracy -Assisted in voter projections by conducting door to door and over the phone surveys-Trained and supervised new interns -Oversaw vote calculations to ensure accuracy","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"US Senate Campaign","title":"Intern"}],"url":""},{"company":"Clear Channel Radio","company_id":"iheartmedia","location":"Hartford, Connecticut Area","positions":[{"description":"-Assisted in marketing plan by executing promotional events -Maintained customer satisfaction by organizing prize certificates and ensuring customer prizes were available in a timely manner -Assisted in marketing plan by executing promotional events -Maintained customer satisfaction by organizing prize certificates and ensuring customer prizes were available in a timely manner","duration":"Aug 2012 Oct 2012 3 months","duration_short":"3 months","end_date":"Oct 2012","start_date":"Aug 2012","subtitle":"Clear Channel Radio","title":"Intern"}],"url":"https://www.linkedin.com/company/iheartmedia"},{"company":"QIAGEN","company_id":"qiagen","location":"Germantown, MD","positions":[{"description":"-Validated sales and use tax exemption certificates-Ensured efficiency by creating and maintaining a sales and use tax exemption certificate database -Completed quarterly sales and use tax returns -Validated sales and use tax exemption certificates-Ensured efficiency by creating and maintaining a sales and use tax exemption certificate database -Completed quarterly sales and use tax returns","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"QIAGEN","title":"Sales Tax Intern"}],"url":"https://www.linkedin.com/company/qiagen"}]', '["Anne Keeney “Thomas is very analytical; he observes a situation; determines what the problem is and takes the steps to resolve it in a timely manner.”","Krystal Williams, PMP “Thomas is a hard working manager who provides excellent customer service.”"]']### Assistant: The agent's job is to assist with financial recruitment and talent acquisition. Today, the agent is reaching out to the user because they need to discuss potential career opportunities in the financial industry.
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### Human: Agent: ['Jan Mahar Sturdevant', 'Project Management with PMP Certification', 'Project Management Consultant, Retired IBMer and Professor (at Penn State, UCSD, Portland State)', 'JBM Consultants', '[{"company":"JBM Consultants","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Consult for various corporations in the discipline of Project Management Consult for various corporations in the discipline of Project Management","duration":"Sep 2004 - Present 17 years 2 months","duration_short":"17 years 2 months","end_date":"Present","start_date":"Sep 2004","subtitle":"JBM Consultants","title":"Project Management Consultant"}],"url":""},{"company":"Portland State University","company_id":"portland-state-university","location":"Portland, Oregon Area","positions":[{"description":"Teaching various project management courses for Business College\'s online MBA Global Supply Chain & Engineering College\'s PhD Engineering Technical Management programs. Teaching various project management courses for Business College\'s online MBA Global Supply Chain & Engineering College\'s PhD Engineering Technical Management programs.","duration":"Jul 2008 Oct 2018 10 years 4 months","duration_short":"10 years 4 months","end_date":"Oct 2018","start_date":"Jul 2008","subtitle":"Portland State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/portland-state-university"},{"company":"Penn State Univeristy","company_id":"penn-state-university","location":null,"positions":[{"description":"http://ist.psu.edu/ist/directory/faculty/?EmployeeID=23","duration":"Nov 2001 Jul 2017 15 years 9 months","duration_short":"15 years 9 months","end_date":"Jul 2017","start_date":"Nov 2001","subtitle":"Penn State Univeristy","title":"Professor of Practice"},{"description":"Professor of Project Management; Manager of Outreach for Diversity, Outreach and International Engagement;Executive Education ConsultantProgram Manager for 3 awards from DoD DTRA\'s University Strategic Partnership\'s Blue Team","duration":"Nov 2000 Nov 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2001","start_date":"Nov 2000","subtitle":"Penn State University","title":"Senior Instructor"}],"url":"https://www.linkedin.com/company/penn-state-university"},{"company":"University of California, San Diego","company_id":"ucsandiego","location":"San Diego","positions":[{"description":"Teaching Project Management summer short course at UCSD\'s Rady School of Business Teaching Project Management summer short course at UCSD\'s Rady School of Business","duration":"Jul 2007 Jun 2011 4 years","duration_short":"4 years","end_date":"Jun 2011","start_date":"Jul 2007","subtitle":"University of California, San Diego","title":"Adjunct Lecturer"}],"url":"https://www.linkedin.com/company/ucsandiego"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"Programmer, Research, SAP, Catia, Cadam, Caeds","duration":"1970 2001 31 years","duration_short":"31 years","end_date":"2001","start_date":"1970","subtitle":"IBM","title":"Senior Research Analyst"},{"description":"Programmer; Statistical Modeller; Cadam / Catia/ CAEDs; Deployed SAP throughout global Production Procurement division","duration":"1970 1999 29 years","duration_short":"29 years","end_date":"1999","start_date":"1970","subtitle":"IBM Global Services","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Steve Elovitz “Jan Mahar is a great example of the kind of professors that IST at Penn State has and needs more of. Her lessons and advice both inside and outside the classroom have proven to be invaluable. Professor Mahar\'s advice and guidance have enabled me to start my career in a much better position than I would have otherwise.”","Ash van der Spuy “I found Jan\'s instruction during my brief time at Penn State invaluable. What I learned in her lectures has literally put me a step ahead of my peers. I will gladly recommend any course that she gives, and can insure you that it will always be relevant, up to date, and geared to provide you further insight than the lecture materials and textbooks can provide.”"]']
User: ['A. Engin Utkan', 'Senior Salesforce Consultant 12X Certified Ranger', 'Senior Salesforce Consultant | Flow Automation Expert | Application Architect', 'Cirrius Solutions Inc.', '[{"company":"Cirrius Solutions Inc.","company_id":"cirrius-solutions-inc","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Cirrius Solutions Inc.","title":"Senior Salesforce Consultant"}],"url":"https://www.linkedin.com/company/cirrius-solutions-inc"},{"company":"BRDPro Consulting","company_id":"brdpro","location":"Jacksonville, Florida Area","positions":[{"description":"","duration":"May 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"May 2018","subtitle":"BRDPro Consulting","title":"Founder"}],"url":"https://www.linkedin.com/company/brdpro"},{"company":"Makswin Real Estate Technologies Inc","company_id":"makswin","location":"","positions":[{"description":"","duration":"Nov 2021 Dec 2021 2 months","duration_short":"2 months","end_date":"Dec 2021","start_date":"Nov 2021","subtitle":"Makswin Real Estate Technologies Inc","title":"Angel Investor"}],"url":"https://www.linkedin.com/company/makswin"},{"company":"Tarfin Tarım A.Ş.","company_id":"tarfin-tar%C4%B1m-a.%C5%9F.","location":"Istanbul, Turkey","positions":[{"description":"","duration":"Feb 2017 Dec 2021 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2021","start_date":"Feb 2017","subtitle":"Tarfin Tarım A.Ş.","title":"Angel Investor"}],"url":"https://www.linkedin.com/company/tarfin-tar%C4%B1m-a.%C5%9F."},{"company":"Bionluk","company_id":"bionluk","location":"Turkey","positions":[{"description":"","duration":"Jul 2015 Dec 2021 6 years 6 months","duration_short":"6 years 6 months","end_date":"Dec 2021","start_date":"Jul 2015","subtitle":"Bionluk","title":"Angel Investor"}],"url":"https://www.linkedin.com/company/bionluk"},{"company":"Teleperformance Turkey","company_id":"teleperformance","location":"Istanbul, Turkey","positions":[{"description":"","duration":"Sep 2013 Mar 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2018","start_date":"Sep 2013","subtitle":"Teleperformance Turkey","title":"General Manager"}],"url":"https://www.linkedin.com/company/teleperformance"},{"company":"Turkcell Global Bilgi","company_id":"turkcellglobalbilgi","location":"Istanbul, Turkey","positions":[{"description":"","duration":"Mar 2008 Aug 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2013","start_date":"Mar 2008","subtitle":"Turkcell Global Bilgi","title":"Director of Business Development & Operations"}],"url":"https://www.linkedin.com/company/turkcellglobalbilgi"},{"company":"Siemens IT Solutions & Services","company_id":"siemens","location":"Istanbul, Turkey","positions":[{"description":"","duration":"Mar 2004 Mar 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2008","start_date":"Mar 2004","subtitle":"Siemens IT Solutions & Services","title":"Global BPO & Service Desk Manager"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Turk Telekom","company_id":"turktelekom","location":"Istanbul, Turkey","positions":[{"description":"","duration":"Mar 2001 Mar 2004 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2004","start_date":"Mar 2001","subtitle":"Turk Telekom","title":"Mobile Customer Service Department Manager"}],"url":"https://www.linkedin.com/company/turktelekom"},{"company":"HSBC","company_id":"hsbc","location":"Istanbul, Turkey","positions":[{"description":"","duration":"Feb 2000 Mar 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2001","start_date":"Feb 2000","subtitle":"HSBC","title":"Telephone Banking Manager"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"American Express","company_id":"american-express","location":"Miami/Fort Lauderdale Area","positions":[{"description":"","duration":"Jan 1996 Aug 1999 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 1999","start_date":"Jan 1996","subtitle":"American Express","title":"Project Manager"}],"url":"https://www.linkedin.com/company/american-express"}]', '["Tolga Ucbaglar “Engin is one of the best people I have ever worked with. Powerful, experienced, accountable and broad minded CEO. He assumed the top leadership role in Teleperformance and I learned a lot from him. He was not only a reliable and forward thinking CEO but also an inspiring leader. Thanks to interpersonal skills he had great relations with both company clients and potential customers. It was a privilege to work with him.”","Anna Stavniichuk “I have a pleasure to know Engin since the time when he and his team came to launch and develop new market entry for Turkcell Global Bilgi business in Ukraine. Engin is remarkable person, energetic, direct enough when necessary, but always provides support and mentoring when needed. He makes everyone in his team feel as a part of the family, where relationships are built on professionalism, loyalty, open communication, customer focus and enterpreneurial attitude. To me he is a great example of the company leader, TOP-level executive, who keeps in his focus all the elements to ensure agile corporate environment and as a result healthy, successful business. ”"]']### Assistant: The agent's job is to consult for various corporations in the discipline of Project Management, and today the user is reaching out to the agent because they need assistance with Salesforce implementation and flow automation for their company.
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### Human: Agent: ['Pratik Tamakuwala', '- QE Lead with proven experience in leading and managing quality engineering for multi-million dollar products/projects. - Specialize in applying quality and release processes for products building from ground or newly acquired with ability to manage team consisting of off-shore and on-shore resources - Proficient in leading testing and automation of functional(Web, API, Desktop, Mobile, CLI, Mainframe), regression, performance and accessibility tests', 'QE Lead at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Apple","title":"Quality Engineering Lead"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Rocket Software","company_id":"rocket-software","location":null,"positions":[{"description":"","duration":"Jul 2020 Jan 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2022","start_date":"Jul 2020","subtitle":"Rocket Software","title":"QA Test Lead"},{"description":"","duration":"Apr 2019 Jul 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2020","start_date":"Apr 2019","subtitle":"Rocket Software","title":"Senior Software Engineer in Test"},{"description":"","duration":"Sep 2018 Apr 2019 8 months","duration_short":"8 months","end_date":"Apr 2019","start_date":"Sep 2018","subtitle":"Rocket Software","title":"Software Engineer In Test"}],"url":"https://www.linkedin.com/company/rocket-software"},{"company":"Select Computing, Inc. (SCi)","company_id":"select-computing","location":"Columbia, Maryland, United States","positions":[{"description":"","duration":"Jun 2018 Sep 2018 4 months","duration_short":"4 months","end_date":"Sep 2018","start_date":"Jun 2018","subtitle":"Select Computing, Inc. (SCi)","title":"Software Engineer Intern"}],"url":"https://www.linkedin.com/company/select-computing"},{"company":"University of Maryland Baltimore County","company_id":"university-of-maryland-baltimore-county","location":"Baltimore, Maryland, United States","positions":[{"description":"","duration":"Sep 2016 May 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2018","start_date":"Sep 2016","subtitle":"University of Maryland Baltimore County","title":"Graduate Research And Teaching Assistant"}],"url":"https://www.linkedin.com/company/university-of-maryland-baltimore-county"},{"company":"Infosys","company_id":"infosys","location":"Pune, Maharashtra, India","positions":[{"description":"","duration":"Jul 2014 Jul 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2016","start_date":"Jul 2014","subtitle":"Infosys","title":"Test Engineer"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Martha P. Rodriguez “Pratik\'s coding knowledge and understanding of automation has projected our code stack tremendously. His collaboration and effectiveness on all projects have made it a pleasure to have on the team. ”","Hrithik Govardhan “Pratik was an invaluable QA lead on our team, always showing great initiative and willingness to learn new technologies. He really shone when he very efficiently was able to transform a largely manual testing infrastructure into something almost entirely automated. Pratik will be a real asset to any team he joins.”"]']
User: ['Kelley Dobelstein', 'I like hardware. I love people.', 'Senior Director, Hardware Development, Azure', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"Honored to serve a world class HW development team.","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Microsoft","title":"Senior Director, Hardware Development, Azure"},{"description":"Leading a HW Dev team focused on AI!","duration":"Apr 2020 Mar 2022 2 years","duration_short":"2 years","end_date":"Mar 2022","start_date":"Apr 2020","subtitle":"Microsoft","title":"Principal Hardware Engineering Manager, Azure HW Engineering"},{"description":"Currently leading board design team for custom hardware within the Azure Cloud.","duration":"Mar 2019 Apr 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2020","start_date":"Mar 2019","subtitle":"Microsoft","title":"Principal Hardware Engineering Manager, Azure HW Engineering"},{"description":"Currently leading board design for custom hardware within the Azure Cloud.","duration":"Nov 2014 Feb 2019 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2019","start_date":"Nov 2014","subtitle":"Microsoft","title":"Sr. Hardware Engineer, Azure HW Engineering"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Boise State University","company_id":"boisestate","location":"","positions":[{"description":"","duration":"Aug 2014 Nov 2014 4 months","duration_short":"4 months","end_date":"Nov 2014","start_date":"Aug 2014","subtitle":"Boise State University","title":"Research Associate"}],"url":"https://www.linkedin.com/company/boisestate"},{"company":"Micron Technology","company_id":"micron-technology","location":"Boise, Idaho Area","positions":[{"description":"Advanced Memory Systems in DRAM Solutions Group, focused on future memory platforms, including processing-in-memory, and disrupting the world. Advanced Memory Systems in DRAM Solutions Group, focused on future memory platforms, including processing-in-memory, and disrupting the world.","duration":"Apr 2014 Nov 2014 8 months","duration_short":"8 months","end_date":"Nov 2014","start_date":"Apr 2014","subtitle":"Micron Technology","title":"Systems (PIM) Architect at Micron Technology"}],"url":"https://www.linkedin.com/company/micron-technology"},{"company":"Microsoft","company_id":"microsoft","location":"Redmond, WA","positions":[{"description":"Next generation server platforms for Microsoft\'s scale-out applications. Next generation server platforms for Microsoft\'s scale-out applications.","duration":"Nov 2013 Mar 2014 5 months","duration_short":"5 months","end_date":"Mar 2014","start_date":"Nov 2013","subtitle":"Microsoft","title":"Senior Hardware Engineer - The Cloud"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Pico Computing (acquired by Micron)","company_id":"pico-computing","location":null,"positions":[{"description":"Led all aspects of hardware design, from inception to production.Designed 31 FPGA platforms. Experience with Lattice ECP3, Spartan 3, Spartan 6, Virtex 5, Virtex 6, Artix 7, Kintex 7, Zynq, Stratix II, Stratix V, Abound Logic (RIP) FPGAs, and Hybrid Memory Cube.A sampling of Pico\'s customers includes General Dynamics, Los Alamos Labs, Pacific Northwest National Labs, NASA, Dept. of Defense, IBM, Boeing, US Air Force, US Dept. of Energy, EADS, Microsoft, Northrup Grumman, Lockheed Martin, Directed Electronics, Booz-Allen Hamilton, JPL, Jacobs Technology, Honeywell, Ion Torrent, Octree Corp, and SRI International.","duration":"Jan 2008 Oct 2013 5 years 10 months","duration_short":"5 years 10 months","end_date":"Oct 2013","start_date":"Jan 2008","subtitle":"Pico Computing (acquired by Micron)","title":"Senior Hardware Engineer"},{"description":"Becoming accustomed to and loving the infinite learning curve and intensity level of working with a talented team at a tech startup company.","duration":"Jul 2006 Dec 2007 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2007","start_date":"Jul 2006","subtitle":"Pico Computing","title":"Hardware Engineer"},{"description":"FPGA design based upon Altera Stratix II. Expresscard module 54 form factor.","duration":"May 2005 Jun 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2006","start_date":"May 2005","subtitle":"Pico Computing","title":"Intern"}],"url":"https://www.linkedin.com/company/pico-computing"}]', '["Joey Yuen “Kelley is one of the best HW design engineers I know. He\'s sharp and thoughtful in everything he does. I am continuously impressed by the questions he asks and the different perspectives he brings to the team. Kelley is genuinely a fantastic colleague and fun to work with!”","John Tien “I had the honor of working with Kelley on a few of the flag ship programs for Azure Cloud. Kelley\'s breadth of knowledge on FPGA board design is impressive and encompasses every component from the PCB, silicon, connectors, etc. Kelley is well respected within the market and the level of expertise he brings to Microsoft is acknowledged throughout the organization. With that said, Kelley is very humble, approachable and is always in \\"learning mode\\". He sees the big picture, understands the importance of commercial positions and is a big team player. Kelley is a rock star at Microsoft and will be a rock star wherever his path leads him.”"]']### Assistant: The agent's job is to lead and manage quality engineering for multi-million dollar products, and today the agent is reaching out to the user because they need assistance in implementing automated testing infrastructure for a hardware development project.
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### Human: Agent: ['Jane Langemeier', 'Earned her Master’s Degree in counseling psychology. Prior to starting her Mary Kay business, Jane owned her own business and worked in corporate banking in Minneapolis. Joined Mary Kay in April 1996 and earned her first Mary Kay career car by December 1996. Promoted herself to Mary Kay Sales Director position six months later, one year after starting her Mary Kay business. Has earned 13 career cars to date. She has also achieved the national queens court of sales 17 times. Jane has enjoyed the financial independence and the flexible schedule her business has provided during her 25 years in Mary Kay.', 'Independent Sales Director at Mary Kay', 'Mary Kay Cosmetics', '[{"company":"Mary Kay Cosmetics","company_id":"mary-kay-cosmetics_2","industry":"Personal Care Product Manufacturing","location":"","positions":[{"description":"Joined Mary Kay in April 1996 and earned her first Mary Kay career car by December 1996. Promoted herself to Mary Kay Sales Director position six months later, one year after starting her Mary Kay business. Has earned 13 career cars to date and is driving a Premier Plus Club 2019 Traverse. Jane has enjoyed the financial independence and the flexible schedule her business has provided during her 20+ years in Mary Kay. Jane especially loves mentoring and coaching her unit members to achieve their dreams and goals for their Mary Kay business.Specialties: Glamour/color consultation, skin care, customer service, executive gifts as well as trainer and mentor for other consultants.","duration":"Apr 1996 - Present 26 years 4 months","duration_short":"26 years 4 months","end_date":"Present","start_date":"Apr 1996","subtitle":"Mary Kay Cosmetics","title":"Independent Beauty Consultant/Senior Sales Director"}],"url":"https://www.linkedin.com/company/mary-kay-cosmetics_2"},{"company":"Wells Fargo Corporation","company_id":null,"location":"","positions":[{"description":"Worked part time as contract employee. Provided confidential assessment, problem identification and resolution, referral, brief therapy, management consultation, critical incident coordination, project and data management, and topical presentations. Consistently achieved and exceeded goals through a cooperative team-based approach. Worked well with diverse clients and peers at all levels of operation. Worked part time as contract employee. Provided confidential assessment, problem identification and resolution, referral, brief therapy, management consultation, critical incident coordination, project and data management, and topical presentations. Consistently achieved and exceeded goals through a cooperative team-based approach. Worked well with diverse clients and peers at all levels of operation.","duration":"Jan 2000 Jan 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2002","start_date":"Jan 2000","subtitle":"Wells Fargo Corporation","title":"Employee Assistance Consultant"}],"url":""},{"company":"Wells Fargo","company_id":"wellsfargo","location":"","positions":[{"description":"Provided confidential assessment, problem identification and resolution, referral, brief therapy, management consultation, critical incident coordination, project and data management, and topical presentations. Consistently achieved and exceeded goals through a cooperative team-based approach. Worked well with diverse clients and peers at all levels of operation. Provided confidential assessment, problem identification and resolution, referral, brief therapy, management consultation, critical incident coordination, project and data management, and topical presentations. Consistently achieved and exceeded goals through a cooperative team-based approach. Worked well with diverse clients and peers at all levels of operation.","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Wells Fargo","title":"Employee Assistance Consultant"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Greater MN Christian Counseling Services","company_id":null,"location":"","positions":[{"description":"Internship for Master\'s Degree program. Provided confidential assessment, problem identification and resolution, referral. Worked well with diverse clients and peers at all levels of operation. Internship for Master\'s Degree program. Provided confidential assessment, problem identification and resolution, referral. Worked well with diverse clients and peers at all levels of operation.","duration":"Jan 1995 Jan 1996 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1996","start_date":"Jan 1995","subtitle":"Greater MN Christian Counseling Services","title":"Intern Counselor"}],"url":""},{"company":"Norwest Corporation","company_id":"norwest-corporation","location":"","positions":[{"description":"Provided administrative support and confidential assessment for incoming clients as well as project and data management. Provided administrative support and confidential assessment for incoming clients as well as project and data management.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"Norwest Corporation","title":"Intake Specialist/Office Administrator"}],"url":"https://www.linkedin.com/company/norwest-corporation"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"","positions":[{"description":"Assisted the HR Training and Development manager Assisted the HR Training and Development manager","duration":"1991 1992 1 year","duration_short":"1 year","end_date":"1992","start_date":"1991","subtitle":"Wells Fargo","title":"Human Resources"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"The Salvation Army","company_id":"salvationarmyus","location":"","positions":[{"description":"Undergraduate internship position. Provided confidential assessment, problem identification and resolution, referral, documentation of client contact with men ages 12-18 in non profit setting. Consistently achieved and exceeded goals through a cooperative team-based approach. Worked well with diverse clients and peers at all levels of operation. Undergraduate internship position. Provided confidential assessment, problem identification and resolution, referral, documentation of client contact with men ages 12-18 in non profit setting. Consistently achieved and exceeded goals through a cooperative team-based approach. Worked well with diverse clients and peers at all levels of operation.","duration":"Jan 1990 Jan 1991 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1991","start_date":"Jan 1990","subtitle":"The Salvation Army","title":"Child Care Worker"}],"url":"https://www.linkedin.com/company/salvationarmyus"}]', '["Karen Landsverk “Jane is amazing. She is very knowledgeable and is always learning about the new trends. She goes above and beyond to make sure you are totally satisfied with her products. She has away about her that always makes you feel special. I would highly recommend Jane and her service to everyone!”","Tara Nelson “Jane is very knowledgeable about Mary Kay products and is great at recommending what will work for you. She is also very responsive to all questions/concerns whether they are via phone or e-mail. If you wish to purchase a product she is able to get it to you within a day...even for out of town customers like myself. Jane also did the make up for my wedding party and I was very happy with all of the results, espcially my mother who never wears make up!! My mother looked very natural and received ALOT of compliments. Jane also listened to each bridesmaid to know what their style was for make up and she did a great job at making everyone look great! If you are looking for someone to make your life easier by listening and recommending what will work best for you, Jane is definetly the Mary Kay consultant you are looking for.”","Paula Berger, MBA, CCE “Jane is one of the most upbeat energetic people I know. She is always ready to help solve any problem that comes her way. Jane will go above and beyond to make sure that you are satisfied with the service and products that she provides. She is respectful, courteous and very professional.”","Brenda Duwe Arnold “I wish I could choose more than 3 attributes for Jane\'s ongoing services! Her products are so far above and beyond anything else out there, that the value just speaks for itself when you look in the mirror. On the rare occasion that I have insisted on choosing my own colors and products and they didn\'t work out like I wanted, she has easily allowed me to EXCHANGE them for something else... even after weeks of it sitting in my bathroom drawer!!! That\'s just crazy good service! Show me a department store that exchanges makeup for the reason \\"I just have bad taste...\\" Jane has never even sold me anything - I\'ve simply been unable to resist the results I see on her face. She\'s never pushed me to buy a single thing, just guides me through what is available and I purchase to fit my budget. It\'s always a wonderful experience to spend time with Jane. Her positive attitude in all things makes such times a very bright spot in my life.”","Todd Wiedenhaft “Jane is extremely knowledgeable in the product line that she offers and makes a sincere investment into each client to ensure 100% satisfaction. She\'s so very personable and she made that trait clearly evident on the most important day, our wedding. Jane was not only there to assist my wife with looking absolutely phenomenal, she was there as a friend too. She offers that friendship to all her clients!”","Mike Cook “I have used Jane for office gifts for the staff on several occasions and the time and creativity she puts into her products is above and beyond. Thanks Jane for taking the pressure off. I always know the office staff will be happy when we go through you.”"]']
User: ['Colleen Brink', 'A relationship builder with the skill-set to deliver targeted messaging. Proficiencies: Brand management, marketing and communications strategy, leadership', 'Director of Marketing & Outreach at Habitat for Humanity of Bucks County', 'Habitat for Humanity of Bucks County', '[{"company":"Habitat for Humanity of Bucks County","company_id":"habitat-for-humanity-of-bucks-county","industry":"Non-profit Organizations","location":null,"positions":[{"description":"Responsible for reaching organizational strategic goals through marketing, outreach, and public relations. Maintain cohesive messaging and branding compliance. \\"I am most effective at building personal connections and relationships. People are the lifeblood of our mission-inside and out.\\"","duration":"Nov 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Nov 2014","subtitle":"Habitat for Humanity of Bucks County","title":"Marketing & Outreach Director"},{"description":"Manage the implementation of marketing and public relations strategies. Maintain solid partnerships with faith-based groups, youth organizations, and corporations. Oversee the rebranding of Habitat Bucks—including a new website currently in development. Implemented and maintain cloud-based systems for volunteer management, fundraising, and track key performance metrics. Doubled volunteer participation for Habitat’s Women Build program.","duration":"Feb 2014 Nov 2014 10 months","duration_short":"10 months","end_date":"Nov 2014","start_date":"Feb 2014","subtitle":"Habitat for Humanity of Bucks County","title":"Manager of Community Relations"},{"description":"Manage the implementation of marketing and public relations strategies. Maintain solid partnerships with faith-based groups, youth organizations, and corporations. Oversee the rebranding of Habitat Bucks—including a new website currently in development. Implemented and maintain cloud-based systems for volunteer management, fundraising, and track key performance metrics. Doubled volunteer participation for Habitat’s Women Build program.","duration":"Apr 2013 Feb 2014 11 months","duration_short":"11 months","end_date":"Feb 2014","start_date":"Apr 2013","subtitle":"Habitat for Humanity of Bucks County","title":"Outreach Coordinator"}],"url":"https://www.linkedin.com/company/habitat-for-humanity-of-bucks-county"},{"company":"Bucks County Housing Group","company_id":"morrisville-first-bucks-county-housing-group","location":"Doylestown","positions":[{"description":"Coordinated volunteers and community outreach activities in support of the agency\'s mission and programs; Giving priority to homeless shelter programs for children and adults. Raised community awareness of opportunities to support children\'s academic development and adult career trajectory. Coordinated volunteers and community outreach activities in support of the agency\'s mission and programs; Giving priority to homeless shelter programs for children and adults. Raised community awareness of opportunities to support children\'s academic development and adult career trajectory.","duration":"Sep 2012 Apr 2013 8 months","duration_short":"8 months","end_date":"Apr 2013","start_date":"Sep 2012","subtitle":"Bucks County Housing Group","title":"Volunteer Coordinator"}],"url":"https://www.linkedin.com/company/morrisville-first-bucks-county-housing-group"},{"company":"Deserving Decor","company_id":"deserving-decor","location":"","positions":[{"description":"Coordinated volunteer schedules and community participation in restoring local homeless shelters. Coordinated volunteer schedules and community participation in restoring local homeless shelters.","duration":"Mar 2012 Feb 2013 1 year","duration_short":"1 year","end_date":"Feb 2013","start_date":"Mar 2012","subtitle":"Deserving Decor","title":"Project & Volunteer Coordinator"}],"url":"https://www.linkedin.com/company/deserving-decor"},{"company":"Central Bucks School District","company_id":"central-bucks-school-district","location":"","positions":[{"description":"Designed and curated education materials for multi-subject fourth and fifth-grade classrooms. Assisted individual educational needs by instructing small-group writing labs. Designed and curated education materials for multi-subject fourth and fifth-grade classrooms. Assisted individual educational needs by instructing small-group writing labs.","duration":"Oct 2006 Feb 2011 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2011","start_date":"Oct 2006","subtitle":"Central Bucks School District","title":"General Education Teacher"}],"url":"https://www.linkedin.com/company/central-bucks-school-district"},{"company":"Lawrence Township School District","company_id":"lawrence-township-school-district","location":"","positions":[{"description":"Second Grade TeacherSixth Grade Teacher Second Grade TeacherSixth Grade Teacher","duration":"Sep 2003 Jun 2006 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2006","start_date":"Sep 2003","subtitle":"Lawrence Township School District","title":"Regular Education Teacher"}],"url":"https://www.linkedin.com/company/lawrence-township-school-district"},{"company":"JJM Financial Strategies, Inc","company_id":"jjm-financial-strategies-inc","location":"","positions":[{"description":"Corporate event planning designed to inform and educate current clients; establish rapport with potential new investment clients. Corporate event planning designed to inform and educate current clients; establish rapport with potential new investment clients.","duration":"Jan 2000 Mar 2002 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2002","start_date":"Jan 2000","subtitle":"JJM Financial Strategies, Inc","title":"Event Planning & Customer Relations"}],"url":"https://www.linkedin.com/company/jjm-financial-strategies-inc"}]', '["Bill Carty “Driven. Outstanding communication. She is very focused on the mission at hand. Really enjoy her attitude and outlook. Colleen really has a good point of view towards the ultimate goals for Habitat for Humanity ReStore.”","Courtney Aaron “Colleen\'s passion for education while building students confidence is evident in everything she does. It is a joy to watch her interact with students and accomplish results! It is teacher\'s like Colleen that I wish I had more of when I was a student!”"]']### Assistant: The agent's job is to provide marketing and outreach services for a nonprofit organization. Today, the user is reaching out to the agent because they need assistance with brand management and targeted messaging for their organization's upcoming fundraising campaign.
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### Human: Agent: ['Stephen V. Smith', 'Stephen V. Smith launched WordSouth on New Years Day 1996, following an award-winning career as a writer and photographer for a rural newspaper. He and his wife, Michele, grew the business from a spare bedroom to the Inc. 5000 list, creating a content marketing firm focused on helping rural telecommunications companies and electric utilities tell their stories, market their services, and train their people. WordSouth was acquired by Pioneer Utility Resources, an Oregon-based communications cooperative, in June 2020.', 'Storyteller with a heart for rural America, small business owners, broadband connectivity, rare disease advocacy, and the historical significance of SPAM® in the preservation of democracy.', 'Pioneer Utility Resources', '[{"company":"Pioneer Utility Resources","company_id":"utilitypioneers","industry":"Utilities","location":"Rainsville, Alabama, United States","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Pioneer Utility Resources","title":"VP, Broadband Strategies & Special Projects"}],"url":"https://www.linkedin.com/company/utilitypioneers"}]', '["Chris Bowman “Stephen represents excellence in every aspect of his character and within his business. His team is professional and the awards for his works are impressive. I highly recommend Stephen and the WordSouth team.”","Rod Ballard “Stephen has deep knowledge relating to telephone and electric utility public relations and marketing. His company WordSouth has worked for me and on behalf of several of my clients. Each time he has delivered the product timely, on budget and exceeded expectations. I will continue to work with Stephen any time, I need a marketing strategy, communications program, and sales enhancement.”","Collier Craft “I\'ve worked with a wide variety of very capable communications professionals from across the country over the course of the past 10 years, but none have impressed me time and again like Stephen. Stephen and WordSouth have always produced high-quality, well-designed and methodically coordinated material to most effectively reach a target audience with a message that works. Even under extremely tight deadlines with complicated edits and adjustments, he always delivers on-time with the quality and attention to detail a client expects. I always look forward to any opportunity to work with Stephen.”","Les Moreland “Stephen has an amazing ability to take the critical performance information we provide him about our company and communicate it to our Member/Owners in a clear, interesting and relevant fashion.”","Alan Davis “We have worked with Stephen and his company for a number of years and not only are they a great customer but very detail and service oriented for their clients. Stephen has been very suported of new media technology and provide their customers with a wealth of knowledge. It is a pleasure working with Stephen and his staff.”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support for a content marketing firm focused on rural telecommunications companies, and today the user is reaching out to the agent because they need assistance with resolving software-related issues.
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### Human: Agent: ['Amy Edwards', 'Experienced national director with demonstrated success leading high growth business development and operation teams. Skilled in performance management, talent development,account management, business development, partner/client services, employee engagement solutions.', 'National Director, Partner Engagement', 'DeVry University', '[{"company":"DeVry University","company_id":"devry-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Feb 2016 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Feb 2016","subtitle":"DeVry University","title":"National Director, Partner Engagement"},{"description":"","duration":"Jul 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Jul 2012","subtitle":"DeVry University","title":"Group Director of University Partnerships"},{"description":"Oversee the Mountain and California High School Program Department","duration":"Aug 2008 Jun 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2012","start_date":"Aug 2008","subtitle":"DeVry University","title":"Regional Director High School Programs"}],"url":"https://www.linkedin.com/company/devry-university"},{"company":"University of Phoenix","company_id":"university-of-phoenix","location":"","positions":[{"description":"","duration":"Aug 2003 Jul 2008 5 years","duration_short":"5 years","end_date":"Jul 2008","start_date":"Aug 2003","subtitle":"University of Phoenix","title":"Training & Recruitment Manager, Center Director, Business Development Manager"}],"url":"https://www.linkedin.com/company/university-of-phoenix"},{"company":"Mid America Bank","company_id":null,"location":"Chicago","positions":[{"description":"Recruiter- Teller, Personal Banker and Loan Officer Positions Recruiter- Teller, Personal Banker and Loan Officer Positions","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Mid America Bank","title":"Recruiter"}],"url":""},{"company":"Robert Morris University, Chicago, IL","company_id":"robert-morris-university-chicago-il","location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Robert Morris University, Chicago, IL","title":"High School Presenter"}],"url":"https://www.linkedin.com/company/robert-morris-university-chicago-il"}]', '["Brandy Coleman, MBA “I feel beyond fortunate to have crossed paths with Amy Edwards. Amy is an exraordinary leader who inspires greatness in others. She\'s a natural visionary and intentional thought leader that has the ability to offer unique guidance, inspire innovation and influences others. Her support and encouragement throughout the years is what kept me, and so many others, going. Amy leaves others better than she found them. She truly is a rare gem that will consistently manage to make a positive impact in any and every organization.”","Rosa Ortiz Zurbriggen “Amy is the type of leader that offers autonomy while offering guidance and support. She is comfortable affording her team the opportunity to discover, craft, and develop initiatives that add value to mutually discussed corporate goals. In the end, she is the type of leader that is able to identify your strengths and identify how to best support and motivate you.”"]']
User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to lead high growth business development and operation teams, and today the agent is reaching out to the user because they need to discuss a potential partnership opportunity between Microsoft and DeVry University.
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### Human: Agent: ['Mayank Pandya MCA, CSM, CSPO', 'Accomplished IT professional with experience in Insurance and Financial Industry. Proficient leader with competencies in following areas:• Requirement Gathering• Agile / Scrum• Process Development • User Interfaces• Wireframes• Process Mapping and Data modeling• Technical Writing • User Acceptance Testing • Project coordination• Microsoft Suite', 'Lead Business Systems Analyst at Brighthouse Financial', 'Brighthouse Financial', '[{"company":"Brighthouse Financial","company_id":"brighthouse-financial","industry":"Insurance","location":"","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Brighthouse Financial","title":"Lead Business Systems Analyst"}],"url":"https://www.linkedin.com/company/brighthouse-financial"},{"company":"American Family Insurance","company_id":"american-family-insurance","location":"Madison, Wisconsin Area","positions":[{"description":"","duration":"Oct 2014 Apr 2020 5 years 7 months","duration_short":"5 years 7 months","end_date":"Apr 2020","start_date":"Oct 2014","subtitle":"American Family Insurance","title":"Guidewire Business Analyst"}],"url":"https://www.linkedin.com/company/american-family-insurance"},{"company":"TEKsystems","company_id":"teksystems","location":"Madison, Wisconsin Area","positions":[{"description":"Client: American Family Insurance Client: American Family Insurance","duration":"Mar 2014 Oct 2014 8 months","duration_short":"8 months","end_date":"Oct 2014","start_date":"Mar 2014","subtitle":"TEKsystems","title":"Guidewire Business Analyst"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"DXC Technology","company_id":"dxctechnology","location":"Bloomington/Normal, Illinois Area, Client : State Farm Insurance","positions":[{"description":"State Farm is one of the leading insurance companies in North America. After years of agent driven success, SF has decided to start Customer Driven Evolution Program. CDE has sales force management and it has CASE (Customer Agent Selection Engine) to find the list of different business area agent (like Mortgage, Auto, and Renters). CASE will deliver the ability to match a list of agents to an existing customer, prospect or to a new customer based on a set of customer and company criteria with the help of set of business rules. - Involved in creating high level Business Scenarios, detail business scenarios and USE CASE as well as USE CASE diagram.- Conducted team meeting for the requirement gathering, worked on maintaining back logs for the CAB approval process. Requirement gathering and documentation for IT small, medium and large size projects- Gathered business requirements, Functional and Non-Functional by conducting JAD sessions and used the same to prepare Business Requirements and Functional Specifications Documents.- Involved in Work order job aid for the RBC (Result Based Contract) process for the project build up phase.- Worked closely with the Testing team to write manual test case and also helped them in user acceptance testing (UAT)- Involved in Requirement change control process and also project change control. - Conducted GAP analysis to identify the compatibility between the legacy system and the new business requirements- Analyzes business and user needs, and translates them into proper system requirement specifications.- Assisting PM in preparing project plan, time lines, scope document, stakeholders and resource identification by using MS Excel, VBA, and Word for documentation.- Worked closely with developers and business architect team to understand system flow and created various artifacts. - Worked as the support business analyst during the production and post-production phase of the project.","duration":"Apr 2012 Mar 2014 2 years","duration_short":"2 years","end_date":"Mar 2014","start_date":"Apr 2012","subtitle":"DXC Technology","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"NYCE","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2010 Mar 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2012","start_date":"Jan 2010","subtitle":"NYCE","title":"Business Analyst"}],"url":""},{"company":"HSBC","company_id":"hsbc","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2008 Dec 2009 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2009","start_date":"Feb 2008","subtitle":"HSBC","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"Amica Insurance","company_id":"amica-mutual-insurance-co","location":"","positions":[{"description":"","duration":"Feb 2007 Jan 2008 1 year","duration_short":"1 year","end_date":"Jan 2008","start_date":"Feb 2007","subtitle":"Amica Insurance","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/amica-mutual-insurance-co"},{"company":"Vna Home Health Care","company_id":"vna-home-health-care","location":"Hartford, Connecticut Area","positions":[{"description":"","duration":"Mar 2006 Dec 2006 10 months","duration_short":"10 months","end_date":"Dec 2006","start_date":"Mar 2006","subtitle":"Vna Home Health Care","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/vna-home-health-care"}]', '["Deborah Whitmore “I worked with Mayank on several projects over the course of his tenure at American Family Insurance. He is knowledgeable, dedicated and goes the extra mile to complete the project. His requirements are well written, detailed and he places a high importance on accuracy and timelines. Mayank is not afraid to tackle difficult projects, takes the lead when there are issues to be resolved and is a great mentor. He builds good relationships with members of his team, is dependable and is very easy to work with. Mayank was a valued member of our team and was a key contributor to the successful implementation of the projects that we worked on. It was always a pleasure working with Mayank and I highly recommend him for his skill and professionalism on any assignment. ”","Bharath A. “I would strongly recommend Mayank Pandya for leading business analysts/business process improvement specialists with any organization. I have worked for more than a year with Mayank and I can vouch for Mayank’s professionalism and effectiveness. Each time I worked with Mayank on a project, I knew that we were getting accurate and useful requirements that would create helpful software artifacts . Mayank is diligent about staying up to date on all of the latest processes related to insurance and related software products from major Software vendors and Insure techs . He is extremely organized and uses the information he gets to his company’s advantage. Mayank is a reliable and professional analyst . He is a capable leader and can be a valuable member of any team. I look forward to working with Mayank in future assignments.”"]']
User: ['Clarissa Rivera', 'Goal orientated professional with exceptional administrative, project management and organizational skills. With an education in business and years of administrative experience.', 'Business Developer', 'Allied Stone, Inc.', '[{"company":"Allied Stone, Inc.","company_id":"alliedstoneinc","industry":"Wholesale Building Materials","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"Allied Stone, Inc.","title":"Administrative Manager"}],"url":"https://www.linkedin.com/company/alliedstoneinc"},{"company":"KB Studios","company_id":"kbstudioskitchenandbath","location":"Richardson, Texas","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Dec 2018","subtitle":"KB Studios","title":"Manager"}],"url":"https://www.linkedin.com/company/kbstudioskitchenandbath"},{"company":"Organizare by Clarissa","company_id":null,"location":"Lewisville, Texas","positions":[{"description":"Organizing solutions to fit your unique style and personality. I can organize anything; from your personal to your business needs. I can organize your life!\\". Excellence, confidentiality and sensible rates for your organizing project. https://www.facebook.com/organizarebyclarissa Organizing solutions to fit your unique style and personality. I can organize anything; from your personal to your business needs. I can organize your life!\\". Excellence, confidentiality and sensible rates for your organizing project. https://www.facebook.com/organizarebyclarissa","duration":"Jan 2006 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Organizare by Clarissa","title":"Professional Organizer"}],"url":""},{"company":"Sociedad Rivera Villamil","company_id":null,"location":"San Juan, Puerto Rico","positions":[{"description":"Manage family business responsible for accounting procedures and tax filing. Also performed the following tasks:• Negotiated leasing contracts and government compliance requirements • Developed an upscale five unit townhouse project • Worked with project on concept inception, financing, marketing, and sales closing of units Manage family business responsible for accounting procedures and tax filing. Also performed the following tasks:• Negotiated leasing contracts and government compliance requirements • Developed an upscale five unit townhouse project • Worked with project on concept inception, financing, marketing, and sales closing of units","duration":"Sep 1989 - Present 32 years 2 months","duration_short":"32 years 2 months","end_date":"Present","start_date":"Sep 1989","subtitle":"Sociedad Rivera Villamil","title":"Managing Partner"}],"url":""},{"company":"Allied Stone, Inc.","company_id":"alliedstoneinc","location":"2405 Crown Road, Dallas TX 75229","positions":[{"description":"","duration":"Mar 2017 Nov 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2018","start_date":"Mar 2017","subtitle":"Allied Stone, Inc.","title":"Assistant Sales Manager"}],"url":"https://www.linkedin.com/company/alliedstoneinc"},{"company":"Prudential Financial","company_id":"prudential-financial","location":"5215 N. O\'connor Blvd. Suite 300, Irving TX 75039","positions":[{"description":"Describe your position Describe your position","duration":"Jan 2013 Jul 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2014","start_date":"Jan 2013","subtitle":"Prudential Financial","title":"Marketing Assistant for the Greater Southwest Agency"}],"url":"https://www.linkedin.com/company/prudential-financial"},{"company":"Edward Jones","company_id":"edward-jones","location":"Coppell, Texas","positions":[{"description":"• Led and managed marketing initiatives including niche market outreach• Responsible for account transfer and insurance/pension administrative processing• Coordinated logistics for events including seminars and workshops • Managed administrative aspects of a proactive client management strategy • Led and managed marketing initiatives including niche market outreach• Responsible for account transfer and insurance/pension administrative processing• Coordinated logistics for events including seminars and workshops • Managed administrative aspects of a proactive client management strategy","duration":"Nov 2007 Dec 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2012","start_date":"Nov 2007","subtitle":"Edward Jones","title":"Branch Office Manager"}],"url":"https://www.linkedin.com/company/edward-jones"},{"company":"Buy Pro Developer, LLC","company_id":null,"location":"Coppell Texas","positions":[{"description":"• Analyzed and purchased properties for turn-around opportunities• Supervised full remodeling of property • Performed marketing and final sale of remodeled property• Flipped houses in a active market • Analyzed and purchased properties for turn-around opportunities• Supervised full remodeling of property • Performed marketing and final sale of remodeled property• Flipped houses in a active market","duration":"Jan 2007 May 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2008","start_date":"Jan 2007","subtitle":"Buy Pro Developer, LLC","title":"Developing Partner"}],"url":""}]', '["Tammy Boock-Holst “Clarissa is an incredibly thoughtful organizer. She carefully considers storage needs, decor and costs in her space planning. Clarissa respects emotional ties to items and is delicate and considerate in helping with the purge decisions. She is an amazing person and organizer.”","Dale E. Boisso, Ph.D. “Clarissa and I and another partner worked together to find houses to buy, remodel, and resell. Clarissa took on many tasks -- such as searching for new acquisitions, designing, sourcing and purchasing materials, tracking and accounting for all expenditures, keeping us on budget, and working with the realtor to sell the house. She fulfilled every task with razor-sharp attention to detail; found creative solutions where needed; and was very professional in all of her interactions. I would work with her again!”"]']### Assistant: The agent's job is to analyze and gather requirements for IT projects in the insurance industry. Today, the agent is reaching out to the user because they need assistance in organizing and streamlining their administrative processes at Allied Stone, Inc.
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### Human: Agent: ['Richard V.', 'I am a developer that I like study and work with new technologies.', 'Senior Software Engineer at Assurant', 'Assurant', '[{"company":"Assurant","company_id":"assurant","industry":"Insurance","location":"","positions":[{"description":"","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Assurant","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/assurant"}]', '["Jo Riecker-Karl “Richard is a personable individual who will analyze a problem, think outside the box and tenaciously work until he gets the job done.”","LinkedIn User “Richard is a hardworking, knowledgeable resource and a pleasure working with. He has strong analytical skills. Richard is a self-learner. He keeps himself up to date with current technology and trends in software and IT industry. He possesses Strong knowledge in Client Server and multi-tier application architecture. He is equally proficient with Desktop applications and Web applications. Richard is a team player; works well in collaboration with other developers and teams. He always is willing to go out of the way to ensure that the customer\'s needs are met. I wish him my best.”"]']
User: ['Tom Pepe', '15 solid years of C#.NET, SQL application/full-stack engineering in enterprise web/OO/mobile, MS and BS in computer information systems, with a proven track record of meeting or exceeding objectives.A humble developer who has learned from mistakes and always seeks new opportunities for growth.', 'Software Engineer at WWT', 'World Wide Technology', '[{"company":"World Wide Technology","company_id":"world-wide-technology","industry":"IT Services and IT Consulting","location":"Springfield, Missouri Area","positions":[{"description":"* Learning about my company and role * Learning about my company and role","duration":"Aug 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Aug 2016","subtitle":"World Wide Technology","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/world-wide-technology"},{"company":"Contract","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"Contract","title":"Contract Developer"}],"url":""},{"company":"Nucleus Commerce","company_id":"nucleus-commerce","location":"Springfield, Missouri Area","positions":[{"description":"Worked with clients directly or under a development lead to discover, document, clarify requirements●Employed best practices to override Magento functionality, front end (javascript\u200b/css\u200b), middle tier(php\u200b/xml\u200b/Magento 2\u200b/DI\u200b/MVC\u200b/cron\u200b), backend (Magento’s ORM\u200b, mySQ\u200bL)●Performed server administration (apache\u200b/Linux)\u200btasks as needed●Created and adjusted task estimates/updates to project leads and customers as needed●Prioritized, clarified, and managed the development and quality of 8 Magento extensions on AheadWorks●Researched and defined features/tasks/milestones and assigned development resources as needed●Educated sales, development/installation teams, management, about features and products●Lead 10 development projects, automated testing, prioritized backlog, employed agile \u200bmethodologies●Coded javascript\u200b/HTML\u200b/css\u200b/php\u200b/ORM\u200b, collaborated/prototyped features never seen on Magento●Supported 8 products on installations, answering questions, working directly with customers●Delivered a family of products on M2 which generated 1/2 the income as compared to generation 1 (a 3year lifespan) in the first 3 months","duration":"Mar 2015 May 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2016","start_date":"Mar 2015","subtitle":"Nucleus Commerce","title":"Web Developer"}],"url":"https://www.linkedin.com/company/nucleus-commerce"},{"company":"HealthTronics, Inc.","company_id":"healthtronics-inc-","location":"Springfield, Missouri Area","positions":[{"description":"","duration":"Dec 2011 Feb 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Feb 2015","start_date":"Dec 2011","subtitle":"HealthTronics, Inc.","title":"Senior Developer"}],"url":"https://www.linkedin.com/company/healthtronics-inc-"},{"company":"McKesson","company_id":"mckesson","location":null,"positions":[{"description":"","duration":"Nov 2010 Dec 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2011","start_date":"Nov 2010","subtitle":"McKesson","title":"Software Engineer III ECSG"},{"description":"","duration":"Dec 2008 Nov 2010 2 years","duration_short":"2 years","end_date":"Nov 2010","start_date":"Dec 2008","subtitle":"McKesson","title":"Software Engineer II ECSG"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"E.S. Systems Inc","company_id":null,"location":null,"positions":[{"description":"* Pivotal in all aspects of application life cycle from concept to roll-out and support for 6 enterprise level projects* Build, and distribute windows installation packages, merge modules, and upgrades using WiX or Install Shield for 3 applications, 25+ clients across 6 versions* Design, maintain, and optimize IIS v5 and MSSQL Server2000 or 2005 SQL queries, jobs, views, stored procedures, and functions improving performance by up to 86%* Assist genetics researchers at University of Lincoln Nebraska and other research facilities designed custom SQL queries for reports, TSQL scripts for database updates and modifications, etc * Improve performance of generated SQL and C# code by as much as 600% by modifying XSLT files* Maintain and reference subversion code repository databases, tags, and branches to facilitate documentation, incremental development, testing, and support* Integrate and develop common practices in C# for incorporating resource scheduling middleware","duration":"Jun 2008 Dec 2008 7 months","duration_short":"7 months","end_date":"Dec 2008","start_date":"Jun 2008","subtitle":"E.S. Systems Inc","title":"Senior Systems Developer"},{"description":"* Reduced support call volume by 97% and man hours by 95% by training and providing phone and e-mail support for users, debugging, and adding features to a system in production on 30+ PCs, 40+ PDAs, 25+ locations, 20 servers, and 2 research facilities* Developed testing / benchmarking script used for debugging and performance analysis of 76 NPPA standard measurements and paired the results with NPPA notes, calculations, and definitions and help from researchers from the University of Lincoln Nebraska to construct, define, and document 85 statistical reports* Automated data import from Genetics Testing Results in Excel into PigSMART animal management database with C# and SQL* Designed and managed incremental development for schema changes feature additions and code refactoring which shaved months from projected finish dates* Developed C# PC forms classes and data access and maintain VB6 forms and data access* Researched, designed and implemented VB6 (COM) and .NET interface","duration":"May 2005 Jun 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2008","start_date":"May 2005","subtitle":"E.S. Systems Inc","title":"Programmer / Analyst"}],"url":""},{"company":"Ozarks Technical Community College","company_id":"ozarks-technical-community-college","location":"Springfield, Missouri Area","positions":[{"description":"* Taught Microcomputer Applications to over 60 college freshmen * Taught Microcomputer Applications to over 60 college freshmen","duration":"Aug 2005 Oct 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2007","start_date":"Aug 2005","subtitle":"Ozarks Technical Community College","title":"Adjunct CIT Instructor"}],"url":"https://www.linkedin.com/company/ozarks-technical-community-college"},{"company":"Leggett & Platt","company_id":"leggett-&-platt","location":"Carthage, Missouri","positions":[{"description":"* Designed and programmed COBOL report to Spreadsheet writer middleware used by 60+ systems for 4+ years* Generated and updated many COBOL code files with Bourne Scripts to support major flat file schema changes* Maintained code and added features to MSAcess GUI with linked tables on a MSSQL 2000 database* Managed MSSQL Server 2000 for 30+ concurrent users * Designed and programmed COBOL report to Spreadsheet writer middleware used by 60+ systems for 4+ years* Generated and updated many COBOL code files with Bourne Scripts to support major flat file schema changes* Maintained code and added features to MSAcess GUI with linked tables on a MSSQL 2000 database* Managed MSSQL Server 2000 for 30+ concurrent users","duration":"Sep 2003 May 2005 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2005","start_date":"Sep 2003","subtitle":"Leggett & Platt","title":"Programmer / Analyst"}],"url":"https://www.linkedin.com/company/leggett-&-platt"},{"company":"Career Specific","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"","duration":"2004 2004 less than a year","duration_short":"less than a year","end_date":"2004","start_date":"2004","subtitle":"Career Specific","title":"Consultant - Firefly Development"}],"url":""},{"company":"Boeing","company_id":"boeing","location":"Greater St. Louis Area","positions":[{"description":"* Automated data replication from legacy system to web forum to maximize efficiency and security of data * Implemented Rational Rose Development Procedures and presented design alternatives to panel of managers and technical experts* Developed ERD and UML diagrams for internal documentation * Automated data replication from legacy system to web forum to maximize efficiency and security of data * Implemented Rational Rose Development Procedures and presented design alternatives to panel of managers and technical experts* Developed ERD and UML diagrams for internal documentation","duration":"May 2002 Sep 2002 5 months","duration_short":"5 months","end_date":"Sep 2002","start_date":"May 2002","subtitle":"Boeing","title":"Systems Analyst Intern"}],"url":"https://www.linkedin.com/company/boeing"},{"company":"Hallmark Cards","company_id":"hallmark-cards","location":"Kansas City, Missouri Area","positions":[{"description":"* Designed intranet architecture and standards for Hallmark Card\'s IT department to follow results from card stacking, usability testing, and guidance from consultant, Jakob Nielsen * Recieved 100% in People/Diversity/Relationships, Innovation/Creativity, and Technical Expertise in evaluation * Designed intranet architecture and standards for Hallmark Card\'s IT department to follow results from card stacking, usability testing, and guidance from consultant, Jakob Nielsen * Recieved 100% in People/Diversity/Relationships, Innovation/Creativity, and Technical Expertise in evaluation","duration":"May 2001 Aug 2001 4 months","duration_short":"4 months","end_date":"Aug 2001","start_date":"May 2001","subtitle":"Hallmark Cards","title":"Programmer / Analyst Summer Intern"}],"url":"https://www.linkedin.com/company/hallmark-cards"},{"company":"Southwest Missouri State University","company_id":"missouri-state-university","location":null,"positions":[{"description":"","duration":"Sep 2000 May 2001 9 months","duration_short":"9 months","end_date":"May 2001","start_date":"Sep 2000","subtitle":"Southwest Missouri State University","title":"TRIO Tutor"},{"description":"* Instructed Microcomputer Applications to over 390 K-12 graders at Greenwood Laboratory School","duration":"Sep 1998 May 2001 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2001","start_date":"Sep 1998","subtitle":"Southwest Missouri State University","title":"Teacher\'s Aid"}],"url":"https://www.linkedin.com/company/missouri-state-university"}]', '["Jonathan Hodges “Tom is a passionate and driven person. He desires to do everything well and he does is willing to take on any responsibility that is given to him. He is a good programmer but his strengths are not exclusively technical in nature but also in the area of taking responsibility for a problem. Tom is tireless in his pursuit of improvement and he is passionate about bringing others with him. He is not satisfied to sit and watch others do things but rather is always learning and doing things himself.”","Paul Ebisch “I enjoyed working with Tom on product development. He is very innovative and thinks through the actual value that various features will bring to the product. His interaction with the team was always pleasant. Tom was instrumental in the production of some new products by finding a way to get the development done to meet critical targets. He is definitely a team player.”"]']### Assistant: The agent's job is to provide technical support and guidance. Today, the user is reaching out to the agent because they need assistance in implementing a new technology stack for their upcoming project.
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### Human: Agent: ['Tim Worlitz', 'timwgt@gmail.com ☎ 817-874-3742 I am a proven operations management executive who builds successful teams in new product development, lean manufacturing, and continuous improvement. With a passion for problem solving, optimizing processes, and developing people, I am currently in a leadership role where my drive for strategic excellence is helping improve all levels of company performance, profit, and growth. I am a… ✳ SELF-STARTING ACHIEVER - 25% material cost reduction through strategic offshore sourcing of materials, targeted inventory reductions, and regular Kaizen events. ✳ STRATEGIC SYSTEMS DEVELOPER - $5M annual savings realized by optimizing engineering design/production release process between US & Mexico operations. ✳ PURPOSE-DRIVEN ORGANIZER - TSI6949, ISO9001, & ISO14000 quality & environment certifications achieved by effectively directing teams in the US and Mexico. Growing up, I developed a love for cars and worked full-time to put myself through engineering college. Landing at an OEM automobile manufacturer enabled me to marry my love for cars with my talents in engineering and process improvements completing HVAC climate control programs that generated over $60M in annual revenue. Later, my focus shifted toward helping the US automotive supply base where my ability to lead teams advanced me up through Engineering Director to General Manager managing international teams in the design and manufacture of automotive components that achieved: ✅ 30% increase in sales ✅ 150% increase in production output ✅ $1.5M reduction in annual operating costs. Additionally, I was a business owner implementing improvements that produced: ✅ 40% increase in inventory turns ✅ 25% savings in annual operating costs ✅ 20% increase in product offering My experiences include public and private companies managing 12 to 500 employees in all aspects of business management including: ✴️ P & L Responsibility / Strategic Planning / Budgeting & Forecasting / Financial Analysis / CAPEX Management / Lean Manufacturing / KPI & Metrics / Process Improvement / Warehouse & Distribution / Plant Consolidations / Plant Rationalizations / New Product Development / Quality / Safety Management / Environmental Stewardship / Supplier Development / Offshoring / Re-shoring / Talent Development ✴️ President, GM, General Manager, COO, Vice President of Operations, VP Operations, Director of Operations, Operations Manager, Vice President of Manufacturing, VP Manufacturing, Director of Manufacturing, Plant Manager (080821)', 'Vice President/COO at ATRON GROUP LLC', 'ATRON GROUP LLC', '[{"company":"ATRON GROUP LLC","company_id":"atrongroup-llc","location":"Dallas, Texas, United States","positions":[{"description":"ATRON is a custom contract Manufacturing Services Company for electromechanical and fabricated components providing Custom Equipment Integration, Control Systems, Electromechanical Assembly (including complex box build, wire harness and cables assemblies), and Precision Sheetmetal Fabrication Services to a broad range of industries. In addition, we are an industry-leading packager of skid mounted gas compression equipment.As COO, acting to:• Identify the essential structure of the business, assess its efficiency as the company grows, and meet increased product demand without sacrificing profitability.• Handle the day-to-day administration and operation of our business and provide leadership, management, and vision to ensure that the business has effective people, operational controls, and reporting procedures in place to propel us into the future, effectively helping to grow the company and ensure its financial strength and operating efficiency.• Execute optimal deployment of production, marketing and sales, and research and development resources and direct all aspects of our organization’s operational policies, objectives, initiatives, and strategies to attain short- and long-term financial and operational goals.• Coach and develop our team to ensure they are delivering against key business metrics while seeking methods to improve quality, increase efficiency and productivity, develop cost reduction, improve profits, and implement control measures.• Exercise full LMA (Leading, Managing, and holding people Accountable) responsibility, resolve people issues and concerns in a practical, godly manner while acting as the “go to” person who removes “roadblocks” for all people operations.• Lead as the company Integrator to develop and execute business plans, collaborate with the CEO/Visionary, identify growth opportunities, improve efficiencies, and oversee operational policies and procedures for our day-to-day operations.","duration":"Jun 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jun 2021","subtitle":"ATRON GROUP LLC","title":"Vice President/COO"}],"url":"https://www.linkedin.com/company/atrongroup-llc"},{"company":"Tuskerstone, Inc.","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Managed this specialized small business involving automotive parts sales to retail, B2B, online webstore, and restoration / performance shop customers. Responsible for P&L, payroll, budgeting, and supplier contracts. From staff management to business development, train and lead team of specialists to improve company processes, expand product offering, and focus on customer satisfaction.• Developed business plans, strategies, and managed P&L with improvement methods that increased efficiency and inventory turns yielding 25% savings in annual overhead costs.• Directed special project teams of employees and outside consultants to optimize online SEO, establish re-targeting and shopping ad campaigns, and grow social media presence by 150%.• Streamlined new product release functions to better integrate research, sourcing, testing, pricing, and catalogue activities producing 20% annual improvement in SKU offering.","duration":"Jan 2014 Nov 2019 5 years 11 months","duration_short":"5 years 11 months","end_date":"Nov 2019","start_date":"Jan 2014","subtitle":"Tuskerstone, Inc.","title":"President / Business Owner"}],"url":""},{"company":"Standard Motor Products","company_id":"standard-motor-products","location":null,"positions":[{"description":"Presided over a $100M operation with over 500 people in design, manufacturing, and selling of components to various OEM and aftermarket automotive markets. Managed multi-plant operations in United States and Mexico. Handled product offering of new and remanufactured mechanical devices such as compressors, heat exchangers, DC motors and pumps, fan clutches, and others.• Managed multi-plant operation in U.S. and Mexico with over 500 people in design, manufacturing, and sales of automotive HVAC parts attaining 8 years of no lost time accidents.• Helped achieve 30% trade sales increase by expanding product offering and implementing ship direct programs to GM, AutoZone, Amazon, Pep Boys, and other key customers.• Expanded Mexico maquiladora production operations 150% through optimization of production line layouts, Kaizen events, training management teams, and completing union contacts.","duration":"Mar 2006 Feb 2013 7 years","duration_short":"7 years","end_date":"Feb 2013","start_date":"Mar 2006","subtitle":"Standard Motor Products","title":"General Manager - Four Seasons Compressor Manufacturing Operations"},{"description":"Managed a $30M operation with 300 people manufacturing and selling mechanical components into the OEM and aftermarket automotive markets. Products included heater cores, condensers, evaporators, accumulators, hose assemblies, receiver-driers, windows lift motors, windows regulators, and washer pumps.• Directed cross-functional team efforts in manufacturing and selling mechanical automotive HVAC, window lift motor, and washer pump parts to OE and aftermarket customers increasing margins 20%.• Increased trade sales by $15M through the vision of expanded OES and Coman sales programs, better organized customer relations, launch of new product lines, problem solving skills and leadership and successfully acquiring / consolidating key competitor.• Reduced annual operating costs by $1.5M by consolidating various U.S. plant locations into one larger operation, increasing production efficiencies through Kaizen activities, and improving inventory accuracy through robust practices.","duration":"Mar 1998 Feb 2006 8 years","duration_short":"8 years","end_date":"Feb 2006","start_date":"Mar 1998","subtitle":"Standard Motor Products","title":"General Manager - Four Seasons Maxair / ACI Operations"}],"url":"https://www.linkedin.com/company/standard-motor-products"},{"company":"Wynn\'s Climate Systems, Inc.","company_id":null,"location":"Fort Worth, TX","positions":[{"description":"Reporting to the President and CEO, directed engineering activities of 30 employees including R&D, manufacturing engineering, facilities engineering, product costing, test lab operations, drafting, and customer technical support services. Additional responsibilities include rate of return analysis, rationalization, and implementation of a $10M capital equipment budget.• Upgraded engineering department personnel and capabilities for turnaround of this $45M automotive HVAC systems and component manufacturer that previously experienced a 7-year decline in revenue and profitability.• Reduced average project cycle times from 125 to 60 days while cutting operating expenses by $250K.• Streamlined development processes, introduced a team-oriented project management system, and marketed lab services to outside customers (vehicle wind tunnel, calorimeter, environmental chambers, prototype machine shop, and NOCOLOK batch oven).• Achieved manufacturing cost reductions of $400K through JIT, Kanban, Poke Yoke, and Kaizen workshops.","duration":"Dec 1995 Feb 1998 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 1998","start_date":"Dec 1995","subtitle":"Wynn\'s Climate Systems, Inc.","title":"Director of Engineering"}],"url":""},{"company":"Thermal Dynamics International, LLC.","company_id":"thermal-dynamics","location":"Ontario, CA","positions":[{"description":"Reporting to the President, had joint responsibility for company P&L and strategic planning while leading the efforts in R&D, process engineering, capital equipment rationalizations, and technical sales. Company manufactured heat exchangers and other fluid cooling products for the OEM automotive, mobile equipment, and aftermarket industries.• Managed department of 15 to increase revenue from $6M to $25M in five years by introducing four new brazed aluminum heat exchanger product lines and value engineering existing tube & fin product lines. • Provided technical support and developed industry leading product innovations for Fluidyne Racing Products leading to over $1M in first year sales.• Completed new product R&D labs reducing annual costs by 75% using automated data acquisition systems.• Co-authored SAE technical paper 950117 \\"Nocolok Brazing Aluminum Heat Exchangers\\".","duration":"Mar 1990 Nov 1995 5 years 9 months","duration_short":"5 years 9 months","end_date":"Nov 1995","start_date":"Mar 1990","subtitle":"Thermal Dynamics International, LLC.","title":"Director of Engineering"}],"url":"https://www.linkedin.com/company/thermal-dynamics"},{"company":"Subaru Technical Center","company_id":null,"location":"Garden Grove, CA","positions":[{"description":"Managed the development of U.S. market HVAC, cruise control, and vehicle accessory systems for all car platforms including system testing and specification, project management, and supplier auditing.• Completed product development of nine air conditioning programs and five key accessory development new product releases resulting in annual revenues of over $60M.• Implemented a $5M remanufactured replacement parts programs for cylinder heads, alternators, water pumps, and clutches.• Completed land speed record project as team engineer and driver by setting two new production class records at Bonneville Salt Flats, Utah.• Organized and completed extensive hot and cold weather vehicle field testing of HVAC and cruise control systems from Death Valley, CA to International Falls, MN.","duration":"Jun 1984 Feb 1990 5 years 9 months","duration_short":"5 years 9 months","end_date":"Feb 1990","start_date":"Jun 1984","subtitle":"Subaru Technical Center","title":"Sr. Project Engineer"}],"url":""}]', '["Bart Castle, SPHR “Tim is an unselfish individual, dedicated to seeing others be effective. He is willing to share his experiences and knowledge without being overbearing or pretentious. Tim is also open-minded and models being a life-long learner professionally and personally. I have observed Tim using his time to serve and encourage others in ways that give meaning to the term, Servant-Leader. Additionally, Tim is willing to take on new tasks and challenges with courage, a positive attitude, and determination. I feel fortunate my path and Tim\'s have crossed. ”","Trevor Houston “I had the pleasure of meeting with Tim Worlitz recently and would highly recommend him as someone who is highly motivated, experienced and an all-around great person to know. Very professional and would be an asset to any team.”"]']
User: ['Dale Williams', 'I\'m a former small business owner turned business broker.I assist small business owners in preparation for transition (selling, retiring, expanding, handing over partial or full management responsibility). I\'ve "transitioned" through several small businesses myself. Along the way, I learned that there were people out there who specialized in this and really could help (they could save me more than I spent on them). Now I\'m one of them.Specialties: I\'ve owned businesses in retail, wholesale, accommodation, adventure travel, and import.', 'Owner at The Outdoor INN', 'ConsultKap', '[{"company":"ConsultKap","company_id":null,"location":"","positions":[{"description":"Great segway from selling my own business to helping others prepare and sell theirs. I did OK, but I would have done so much better during the the run-up and closing, had I had the help of a good business brokerage firm. Good to be working with Kathryne now. Wish I had met her five years ago. Great segway from selling my own business to helping others prepare and sell theirs. I did OK, but I would have done so much better during the the run-up and closing, had I had the help of a good business brokerage firm. Good to be working with Kathryne now. Wish I had met her five years ago.","duration":"Aug 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Aug 2009","subtitle":"ConsultKap","title":"Business Intermediary"}],"url":""},{"company":"Sea Kayaking USA","company_id":null,"location":"","positions":[{"description":"Wholesale distribution of Nigel Dennis Kayaks, Island Kayaks and Expedition Essentials Gear. Wholesale distribution of Nigel Dennis Kayaks, Island Kayaks and Expedition Essentials Gear.","duration":"Jul 2006 - Present 15 years 5 months","duration_short":"15 years 5 months","end_date":"Present","start_date":"Jul 2006","subtitle":"Sea Kayaking USA","title":"Owner"}],"url":""},{"company":"The Outdoor INN","company_id":null,"location":"","positions":[{"description":"The Outdoor Inn started as an adjunct to Sea Kayak Georgia, housing customers who were taking instructional programs, day trips or who just needed a launching or end point for coastal expeditions. It later evolved into a bed and breakfast with a non-specialized clientele. Most recently, we have obtained necessary permits to function as an event facility, hosting reunions, business retreats and wedding. It remains a kayaker-friendly place to stay, providing a steady flow of excuses for me to go paddling.No recommendations for this position","duration":"Aug 2003 Feb 2012 8 years 7 months","duration_short":"8 years 7 months","end_date":"Feb 2012","start_date":"Aug 2003","subtitle":"The Outdoor INN","title":"Owner"}],"url":""},{"company":"Sea Kayak Georgia Inc.","company_id":null,"location":"","positions":[{"description":"Paddlesport industry involvement to include governing leadership, certification, training, operations, expeditioning, adventure travel planning & execution, wholesale, import, manufacturing, retail and accommodations. Dale has an owner-operator’s perspective on business that comes from years of bottom-line responsibility, and the first-hand experience that comes from selling a business he built from the ground up. Paddlesport industry involvement to include governing leadership, certification, training, operations, expeditioning, adventure travel planning & execution, wholesale, import, manufacturing, retail and accommodations. Dale has an owner-operator’s perspective on business that comes from years of bottom-line responsibility, and the first-hand experience that comes from selling a business he built from the ground up.","duration":"Apr 1994 Jul 2006 12 years 4 months","duration_short":"12 years 4 months","end_date":"Jul 2006","start_date":"Apr 1994","subtitle":"Sea Kayak Georgia Inc.","title":"Owner"}],"url":""}]', '["Mike MacManus “Dale brings a tremendous wealth of experience as both business owner and intermediary to his position as Business Broker. This in combination with his engaging personality makes him extremely effective. He has been an outstanding asset for ConsultKAP in working with Clients in the Coastal Georgia region.”","Lawrence (Larry) Koenig “From my limited perspective: Dale entered the business as an outsider, kept his eyes and options open, developed an understanding of the driving forces of the individuals on both sides of the Atlantic, worked to unite the \\"opposing\\" factions, furthered the sport with innovations in material and technique, and did it all with elegance and kindness.”"]']### Assistant: The agent's job is to assist small business owners in preparing for transition, and today, the agent is reaching out to the user because they need to discuss potential business brokerage services for the user's small business.
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### Human: Agent: ['Anna Duncan', 'Curator of Connections + Purpose.Relationship builder + partner in meaningful conversations.Strategic planner+Execution Storyteller', 'Coordinator of Donor Relations & Community Engagement at Athens-Limestone Hospital Foundation', 'Athens-Limestone Hospital', '[{"company":"Athens-Limestone Hospital","company_id":"athens-limestone-hospital","industry":"Hospitals and Health Care","location":"Athens, Alabama, United States","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Athens-Limestone Hospital","title":"Coordinator of Donor Relations & Community Engagement"}],"url":"https://www.linkedin.com/company/athens-limestone-hospital"},{"company":"American Cancer Society","company_id":"american-cancer-society","location":null,"positions":[{"description":"Fund the mission of the American Cancer Society\'s effort to end cancer as a major disease. Recruit fundraising teams to support the Society\'s mission. Work within our communities to provide access to all services and programs provided by ACS.","duration":"Apr 2014 Feb 2021 6 years 11 months","duration_short":"6 years 11 months","end_date":"Feb 2021","start_date":"Apr 2014","subtitle":"American Cancer Society","title":"Relay For Life Community Manager"},{"description":"","duration":"Mar 2014 Feb 2021 7 years","duration_short":"7 years","end_date":"Feb 2021","start_date":"Mar 2014","subtitle":"American Cancer Society","title":"Senior Community Development Manager"}],"url":"https://www.linkedin.com/company/american-cancer-society"},{"company":"PCES","company_id":null,"location":null,"positions":[{"description":"Recruited and trained parents to fill crucial volunteer needs.","duration":"Aug 2007 May 2016 8 years 10 months","duration_short":"8 years 10 months","end_date":"May 2016","start_date":"Aug 2007","subtitle":"PCES","title":"Parent Coordinator"},{"description":"Putting the FUN back in school fundraising. Creatively engaging parents in new and innovative ways to increase donor support.","duration":"Aug 2007 May 2016 8 years 10 months","duration_short":"8 years 10 months","end_date":"May 2016","start_date":"Aug 2007","subtitle":"PCES","title":"Director of Fundraising"}],"url":""},{"company":"Serendipity Photography","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2013 Jan 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2014","start_date":"Jan 2013","subtitle":"Serendipity Photography","title":"Photo Stylist"}],"url":""},{"company":"Southeast United Dairy Industry Association Inc. (SUDIA)","company_id":"southeast-united-dairy-industry-association-inc.-sudia-","location":"","positions":[{"description":"Advocate and share the mission of the Dairy industry on the local level.","duration":"Jan 2010 Jan 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2012","start_date":"Jan 2010","subtitle":"Southeast United Dairy Industry Association Inc. (SUDIA)","title":"Community Volunteer"}],"url":"https://www.linkedin.com/company/southeast-united-dairy-industry-association-inc.-sudia-"},{"company":"Peebles","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Jan 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2006","start_date":"Jan 2005","subtitle":"Peebles","title":"Visual Merchandiser and Department Manager"}],"url":""},{"company":"Kirklands","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"Kirklands","title":"Receiving Associate and Visual Merchandising"}],"url":""}]', '["“It’s rare that you come across standout talent and heart like Anna. I had the pleasure of working with her for a few years at the American Cancer Society, collaborating on several projects. She would always be one of the first to step up and provide feedback or needed resources for projects, and it was glaringly obvious that her volunteers valued working with her. As a team member or a leader, Anna earns my highest recommendation. ”","“Working with Anna has been both rewarding and educational. Her passion, coupled with industry knowledge make her the perfect advocate. Her “get it done” commitment to the fight against cancer is driven by a sincere and caring heart! I have been impressed with her lovely events, insightful marketing/social media, resource support, and fundraising results— but most of all— her ability to build trust and caring relationships.”"]']
User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to coordinate donor relations and community engagement at a hospital foundation, and today the agent is reaching out to the user, an experienced email marketing manager, because they need assistance in creating an email campaign to promote a fundraising event for the hospital.
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### Human: Agent: ['Elizabeth Partridge', "Experienced Associate Broker with a demonstrated history of working in the real estate industry. Skilled in Waterfront Property, Buyer Representation, Townhomes, Listings, and Referrals. Strong finance professional with a Broker focused in Real Estate from Terri Stewart's Real Estate school.", 'Realtor at Better Homes and Gardens Florida 1st', 'Better Homes and Gardens Real Estate Florida 1st', '[{"company":"Better Homes and Gardens Real Estate Florida 1st","company_id":"better-homes-and-gardens-real-estate-florida-1st","industry":"Real Estate","location":null,"positions":[{"description":"Full time 23 year career Realtor with Coldwell Banker. Experienced in Short Sales, Foreclosures and everything in Real Estate.","duration":"Jun 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Better Homes and Gardens Real Estate Florida 1st","title":"Broker-Associate"},{"description":"","duration":"Jun 2017 Jun 2017 1 month","duration_short":"1 month","end_date":"Jun 2017","start_date":"Jun 2017","subtitle":"Better Homes and Gardens Real Estate Florida 1st","title":"Broker Associate"},{"description":"","duration":"Jun 2017 Jun 2017 1 month","duration_short":"1 month","end_date":"Jun 2017","start_date":"Jun 2017","subtitle":"Better Homes and Gardens Real Estate Florida 1st","title":"Broker Associate"}],"url":"https://www.linkedin.com/company/better-homes-and-gardens-real-estate-florida-1st"},{"company":"Coldwell Banker Sun Land Realty of Florida, Inc.","company_id":null,"location":"","positions":[{"description":"I sold homes. I sold homes.","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"Coldwell Banker Sun Land Realty of Florida, Inc.","title":"realtor"}],"url":""},{"company":"Coldwell Banker Res. Realty","company_id":null,"location":"","positions":[{"description":"I listed and sold homes and commercial properties. I listed and sold homes and commercial properties.","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Coldwell Banker Res. Realty","title":"realtor"}],"url":""},{"company":"Coldwell Banker Real Estate","company_id":null,"location":"","positions":[{"description":"I list and sell homes. I list and sell homes.","duration":"1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1993","subtitle":"Coldwell Banker Real Estate","title":"realtor"}],"url":""},{"company":"The Mike Ferry Organization - Real Estate & Professional Coaching/Training","company_id":null,"location":"","positions":[{"description":"","duration":"1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1993","subtitle":"The Mike Ferry Organization - Real Estate & Professional Coaching/Training","title":"Realtor"}],"url":""},{"company":"Coldwell Banker Las Olas","company_id":null,"location":"","positions":[{"description":"","duration":"1993 2010 17 years","duration_short":"17 years","end_date":"2010","start_date":"1993","subtitle":"Coldwell Banker Las Olas","title":"broker-associate"}],"url":""}]', '["Karen Chadbourne “I bought a townhome in 2010. Elizabeth was the best realtor. She is very professional and a hard worker. I would not use anyone else. She took care of everything.”","HARVEY JUDKOWITZ “A real great real estate broker. Have known for over 10 years. Would not use another in the Melbourne area.”"]']
User: ['Brian Mitchell', 'Successful advertising and marketing consultant for leading apartment listing and online advertising site. Experienced consultative seller of print, online, direct mail, and event sponsorship opportunities to clients throughout southeastern Wisconsin, predominantly in the metro Milwaukee and Madison markets. Works with multifamily property owners and managers in those markets. Specialties: Ad planning, marketing management, online advertising, consultative selling, newspaper advertising (classified and display), copy writing, sales presentations, public speaking.', 'Sales Executive at Apartments.com|CoStar Group', 'Apartments.com', '[{"company":"Apartments.com","company_id":"apartments-com","industry":"Technology, Information and Internet","location":"Madison, Wisconsin Area","positions":[{"description":"","duration":"Aug 2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Aug 2011","subtitle":"Apartments.com","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/apartments-com"}]', '["Stacy Hegg “I had the pleasure of working with Brian for several years at Apartments.com and found him to be a great resource for my business. Brian is very professional yet friendly and is quick to respond to emails and phone requests. I will miss having him as such a reliable colleague.”","Adam Wilke “Brian\'s product knowledge, customer service, and communication skills are what makes him perhaps one of the best Account Manager\'s I have ever worked with. Brian is creative, and able to make cutting edge proposals and close them with ease and tact. His sales approach exemplifies the best practices outlined for any digital media sales represenative. I strongly recommend working for or with Brian.”"]']### Assistant: The agent's job is to sell advertising and marketing services, and today, the agent is reaching out to the user to discuss potential advertising opportunities for the user's multifamily property listings on Apartments.com.
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### Human: Agent: ['Egberto Willies', 'Professional blogger, radio host, writer, political activist, website developer, software developer, engineer.', 'Principal Owner', 'Willies Media LLC', '[{"company":"Willies Media LLC","company_id":"willies-media-llc","industry":"Media Production","location":"Kingwood,TX","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"Willies Media LLC","title":"Principal Owner"}],"url":"https://www.linkedin.com/company/willies-media-llc"},{"company":"OpEdNews","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"OpEdNews","title":"Senior Editor"}],"url":""},{"company":"Daily Kos","company_id":"daily-kos","location":"","positions":[{"description":"","duration":"Nov 2004 - Present 17 years 2 months","duration_short":"17 years 2 months","end_date":"Present","start_date":"Nov 2004","subtitle":"Daily Kos","title":"Contributing Editor"}],"url":"https://www.linkedin.com/company/daily-kos"},{"company":"KPFT 90.1 FM","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"KPFT 90.1 FM","title":"Talk Show Host"}],"url":""},{"company":"Willies Computer Software Co","company_id":null,"location":"","positions":[{"description":"","duration":"May 1983 - Present 38 years 8 months","duration_short":"38 years 8 months","end_date":"Present","start_date":"May 1983","subtitle":"Willies Computer Software Co","title":"Owner"}],"url":""}]', '["Faisal Mirza “Egberto has a very realistic approach towards the subject of Serial communications and Industrial Automation. Even though it is a very different market where he worked with us compared to where he actually works, but we found his support to be very objective, To-The-Point and Just-In-Time. We highly recommend his services in the field of Wireless Serial Communications. His solutions are bound to work out of the box.”","Dave Boydston “Egberto\'s company has excellent products and support. We have enjoyed doing business with Egberto.”"]']
User: ['Troy Stancil', 'Managed Services focusing on: Infrastructure Planning & InstallationHardware & Software SalesNetworking & SupportProgram ManagementStaff AugmentationCyber Security', 'President - Onyx Technologies', 'Onyx', '[{"company":"Onyx","company_id":null,"location":"United States","positions":[{"description":"Supplier of Commercial Products & Equipment Supplier of Commercial Products & Equipment","duration":"May 1999 - Present 22 years 7 months","duration_short":"22 years 7 months","end_date":"Present","start_date":"May 1999","subtitle":"Onyx","title":"Business Owner"}],"url":""},{"company":"Nolan|Mackenzie","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Business Advisory & Management Services Business Advisory & Management Services","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Nolan|Mackenzie","title":"Principal"}],"url":""},{"company":"Forbes Ambulatory Surgery Center","company_id":null,"location":"","positions":[{"description":"Provide IT Support services to staff and doctors- Network support- Windows support- Remote Access- Medical management application support Provide IT Support services to staff and doctors- Network support- Windows support- Remote Access- Medical management application support","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"Forbes Ambulatory Surgery Center","title":"IT Support"}],"url":""},{"company":"ACS Business and Accounting Solutions","company_id":null,"location":"","positions":[{"description":"Provide IT Service & Support to entire staff in the following areas:- Network support- Remote Access- End user support / training- Hardware / Software procurement- Application support Provide IT Service & Support to entire staff in the following areas:- Network support- Remote Access- End user support / training- Hardware / Software procurement- Application support","duration":"2004 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2004","subtitle":"ACS Business and Accounting Solutions","title":"IT Support"}],"url":""},{"company":"Onyx Technologies","company_id":null,"location":"","positions":[{"description":"Onyx Technologies provides IT Services to small and mid-sized businesses. Our core focus is Office Automation, Networking and Support. Through partnering, we offer Network Security, Web Design/Development, and Audio, Video, & Surveillance. Onyx Technologies provides IT Services to small and mid-sized businesses. Our core focus is Office Automation, Networking and Support. Through partnering, we offer Network Security, Web Design/Development, and Audio, Video, & Surveillance.","duration":"1998 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1998","subtitle":"Onyx Technologies","title":"Owner"}],"url":""},{"company":"Family Choice Healthcare","company_id":null,"location":null,"positions":[{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Family Choice Healthcare","title":"IT Support"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Family Choice Healthcare","title":"IT Support"},{"description":"Networking, Internet/WiFi, Desktop Support, E-mail support, Remote Access","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Family Choice Healthcare","title":"IT Support"}],"url":""},{"company":"Potomac Plaza Apartments","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"2010","subtitle":"Potomac Plaza Apartments","title":"IT Support"}],"url":""},{"company":"Potomac Terrace Apartments","company_id":null,"location":"","positions":[{"description":"Managed Services Managed Services","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Potomac Terrace Apartments","title":"IT Support"}],"url":""},{"company":"EEMC","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"EEMC","title":"IT Support"}],"url":""},{"company":"Leading By Example, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Leading By Example, LLC","title":"IT Support"}],"url":""},{"company":"First Priority Tours","company_id":null,"location":"","positions":[{"description":"Manage Services Manage Services","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"First Priority Tours","title":"IT Support"}],"url":""},{"company":"Law offices of Cheryl Chapman Henderson","company_id":"henderson-&-lyman","location":"","positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Law offices of Cheryl Chapman Henderson","title":"Technology Service Provider"}],"url":"https://www.linkedin.com/company/henderson-&-lyman"},{"company":"East of the River Clergy Police Community Partnership","company_id":null,"location":"","positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"East of the River Clergy Police Community Partnership","title":"Network Services and Support"}],"url":""},{"company":"Black Student Fund","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Black Student Fund","title":"IT Support"}],"url":""},{"company":"Calistoga Construction","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Calistoga Construction","title":"IT Support"}],"url":""},{"company":"Invizon","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Invizon","title":"IT Support"}],"url":""},{"company":"American Community Partners","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"American Community Partners","title":"Network Administrator"}],"url":""},{"company":"National Housing Trust","company_id":"national-housing-trust","location":null,"positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, Help Desk support, Application Support, E-mail services, Troubleshooting, Backups","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"Network Management, Remote Access, Server support, Desktop support, Help Desk support, Application Support, E-mail services, Troubleshooting, Backups","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"}],"url":"https://www.linkedin.com/company/national-housing-trust"},{"company":"Locheed Martin","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Locheed Martin","title":"Lan Administrator"}],"url":""}]', '["D\'Sheka Perkins “Onyx Technologies has provided reliable IT services to our company for nearly 10 years. He is absolutely always there for us and we truly appreciate his responsiveness no matter the hour, to all of our IT needs! If professionalism, personalized service and dedication are what you’re looking for, then you need to call Troy at Onyx.”","Terra Baker “Troy was our IT Support person and assisted us in many ways to make our company demands be met. He has excellent customer service skills and works fast and proficiently and in a timely manner. I would recommend his services to anyone.”"]']### Assistant: The agent's job is to provide IT services to small and mid-sized businesses, and today the agent is reaching out to the user because they need to discuss potential networking and support solutions for the user's company.
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### Human: Agent: ['Tripp Drawdy', "IT Services Executive: IT Solutions Leadership, Healthcare IT, Talent Acquisition Management, Client Relationship Management, Sales Team Development, Recruiting Team Leader, Large Account Management, Strategic Planning, Philanthropy. Organizations: ACHE - American College of Healthcare Executives HIMSS - Health Information and Management Systems Society NCHICA - North Carolina Healthcare Information & Communications Alliance GCHEG - Greater Charlotte Healthcare Executives Group AFAA - Aerobics and Fitness Association of America Entrepreneur: Established several businesses with Real Estate and Fitness Club interests. Designed and built several fitness clubs. Former Owner/Operator of Snap Fitness club franchises. Designer, Owner/Operator of Snap-to-it Studio - a group exercise facility and Smooth Blendz - a fitness focused juice bar specializing in healthy meal replacement options. Business Leader: More than 30 year's business development and leadership in IT Services / Staffing / Consulting industry. National Account Management of large, complex, multi-million dollar client relationships. Non-Profit: Founder and Race Director for the GingerSnap 5K footrace held annually. Race benefits Girls on the Run, an organization dedicates to promoting healthy living and fitness for girls. TV Producer / Photojournalist: Award winning Photojournalist/editor, Producer with CBS television affiliate. Specialties: Client/Consultant Relationship Management. Sales/Marketing, Large account management, Leadership of large teams in fast paced complex business environments, Contract negotiations, Strategic Planning, Fitness Club management, P&L oversight, Project Management, Scriptwriting.", 'VP of Client Results at iMethods Healthcare IT Consulting, CPHIMS', 'iMethods', '[{"company":"iMethods","company_id":"imethods_2","industry":"IT Services and IT Consulting","location":"Jacksonville, Florida Area","positions":[{"description":"iMethods is a Healthcare IT Consulting and Staffing firm dedicated to guiding hospitals through the challenges associated with implementing and leveraging their healthcare technology. Our mission is to create meaningful work in every community we serve. We are driven with the purpose of helping you improve patient outcomes by providing quality solutions, building meaningful relationships, and delivering exceptional results.iMethods provides customized consulting options for your Cerner, Epic, Allscripts, GE, Siemens or Meditech EMR, EHR and other systems integration.Responsible for leading cross-functional sales and delivery teams supporting the Healthcare IT (HIT) marketplace and delivering outstanding customer results for iMethods clients and consultants.","duration":"May 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"May 2013","subtitle":"iMethods","title":"VP of Client Results"}],"url":"https://www.linkedin.com/company/imethods_2"},{"company":"Snap Fitness 24/7","company_id":"snap-fitness-24-7","location":"","positions":[{"description":"","duration":"May 2008 Jul 2017 9 years 3 months","duration_short":"9 years 3 months","end_date":"Jul 2017","start_date":"May 2008","subtitle":"Snap Fitness 24/7","title":"Franchise Owner"}],"url":"https://www.linkedin.com/company/snap-fitness-24-7"},{"company":"Meridian Technologies","company_id":"meridian-technologies","location":"Charlotte, North Carolina Area","positions":[{"description":"Meridian Technologies is a leader in IT Staffing Solutions, IT Consulting and SolutionsDirector of Business OperationsResponsible for daily operations of IT Staffing branch. Leadership of sales, recruiting and support areas. Responsible for P&L, forecasting and revenue targets. Maintained client relationships while coaching sales and delivery teams. Meridian Technologies is a leader in IT Staffing Solutions, IT Consulting and SolutionsDirector of Business OperationsResponsible for daily operations of IT Staffing branch. Leadership of sales, recruiting and support areas. Responsible for P&L, forecasting and revenue targets. Maintained client relationships while coaching sales and delivery teams.","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Meridian Technologies","title":"Director of Business Operations"}],"url":"https://www.linkedin.com/company/meridian-technologies"},{"company":"TEKsystems","company_id":"teksystems","location":"","positions":[{"description":"","duration":"Aug 1996 Apr 2008 11 years 9 months","duration_short":"11 years 9 months","end_date":"Apr 2008","start_date":"Aug 1996","subtitle":"TEKsystems","title":"Director of National Accounts"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Maxim Group","company_id":"maxim-group","location":"","positions":[{"description":"","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"Maxim Group","title":"Director of Business Operations"}],"url":"https://www.linkedin.com/company/maxim-group"}]', '["Pam Ramhofer “I have had the pleasure of working with Tripp throughout the years on several initiatives. He and his team have helped me lead our hospital through transformational change. Tripp has successfully delivered solutions in Pharmacy, Clinical & Business Systems, Project Management and Surgery. He and his team have provided skilled resources not only for projects, but for our permanent staff as well. Tripp founded a bi-annual educational forum bringing together several hospitals to share best practices and meet peers. I was an instrumental part of hosting the first “Summit” several years ago, and now it has become a great event that I look forward to participating in every time. I recommend Tripp and iMethods to anyone in healthcare who needs help moving their IT projects forward. ”","Stacey Moorman “Tripp has an amazing ability to get things done. He is a highly motivated and successful entrepreneur. His enthusiasm and positive attitude drive him to the next level. Always reaching a little bit higher to attain goals that others thought were not possible is Tripp\'s trademark. I highly recommend him to lead both small business and big business to the top of the playing field.”"]']
User: ['Tony Conaway', 'Experienced Director Of Information Technology with a demonstrated history of working in the hospital & health care industry. Skilled in IT Strategy, Management, Software Documentation, Healthcare, and Training. Strong information technology professional.', 'Vice President Information Technology at BHI SENIOR LIVING, INC.', 'BHI SENIOR LIVING, INC.', '[{"company":"BHI SENIOR LIVING, INC.","company_id":"bhi-senior-living-inc.","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"BHI SENIOR LIVING, INC.","title":"Vice President Information Technology"},{"description":"","duration":"Feb 2016 Jan 2021 5 years","duration_short":"5 years","end_date":"Jan 2021","start_date":"Feb 2016","subtitle":"BHI SENIOR LIVING, INC.","title":"Director, Information Technology"}],"url":"https://www.linkedin.com/company/bhi-senior-living-inc."},{"company":"BHI Senior Living","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2016 Feb 2016 2 months","duration_short":"2 months","end_date":"Feb 2016","start_date":"Jan 2016","subtitle":"BHI Senior Living","title":"Information Technology Manager"},{"description":"Network and Systems Administrator","duration":"Jul 2012 Jan 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2016","start_date":"Jul 2012","subtitle":"BHI Senior Living","title":"Network Administrator"}],"url":""},{"company":"Riverview Hospital","company_id":"riverview-hospital","location":null,"positions":[{"description":"","duration":"Dec 2011 Aug 2012 9 months","duration_short":"9 months","end_date":"Aug 2012","start_date":"Dec 2011","subtitle":"Riverview Hospital","title":"RMG Support"},{"description":"","duration":"Oct 2007 Dec 2011 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2011","start_date":"Oct 2007","subtitle":"Riverview Hospital","title":"Help Desk"}],"url":"https://www.linkedin.com/company/riverview-hospital"},{"company":"CCR Voice and Data","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"Help desk consultant to Riverview Hospital Help desk consultant to Riverview Hospital","duration":"Dec 2006 Oct 2007 11 months","duration_short":"11 months","end_date":"Oct 2007","start_date":"Dec 2006","subtitle":"CCR Voice and Data","title":"Consultant"}],"url":""},{"company":"Eli Lilly","company_id":"eli-lilly-and-company","location":"","positions":[{"description":"Resposible for global infrastructure performance monitoring (trending, bandwidth utilization, etc). Performed Duties as security advisor for the enterprise team and tasked with documenting and flowing duties including policy and procedure. Resposible for global infrastructure performance monitoring (trending, bandwidth utilization, etc). Performed Duties as security advisor for the enterprise team and tasked with documenting and flowing duties including policy and procedure.","duration":"Jul 2000 Jun 2005 5 years","duration_short":"5 years","end_date":"Jun 2005","start_date":"Jul 2000","subtitle":"Eli Lilly","title":"Systems Analyst / Business Integrator"}],"url":"https://www.linkedin.com/company/eli-lilly-and-company"},{"company":"Avetel","company_id":"avetel","location":"","positions":[{"description":"I have assisted in network discovery, which lead to installing and configuring Routers, Switches, and Hubs. I have worked with Cisco, Bay Networks and 3Com equipment. I have assisted in network discovery, which lead to installing and configuring Routers, Switches, and Hubs. I have worked with Cisco, Bay Networks and 3Com equipment.","duration":"Jun 1998 Jun 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2000","start_date":"Jun 1998","subtitle":"Avetel","title":"Consultant"}],"url":"https://www.linkedin.com/company/avetel"}]', '["Clifford Blackwell “I worked with Tony while at Riverview Hospital. I have called him numerous times and he always had time to assist no matter how small or large the problem was. It was a pleasure working with Tony. He will make a great asset to any company. Thanks Tony for all your help.”","Brian Byrne “Tony is an accomplished technologist and task oriented person. He pays attention to detail and can drive a project to completion to meet its goals. Tony is easy to relate to and has a positive attitude. He is great to work with in a team setting as well. Tony is open to new ideas and ways of doing things. He thinks about the problem as a whole and can understand problems that affect multiple groups and customers.”"]']### Assistant: The agent's job is to provide healthcare IT consulting and staffing solutions, and today, the user is reaching out to the agent because they need assistance with IT strategy and management in the hospital industry.
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### Human: Agent: ['Kathy Jones', 'Experience in education: Full time teacher for grades 1-12; substitute teacher for grades 1-12. More than 10 years of Higher Education experience for both private and state universities. Experience includes admissions, retention, registration, recruiting, career advising, testing, research, financial aid and grant options advising, record keeping, computer input, management of corporate class options and enrollment management. Education: Bachelor of Arts in Education Master of Science in Strategic Leadership Continuing education in business, nonprofit management and the prevention of child sexual abuse.', 'President & Executive Director at SeekLearnGrow', 'SeekLearnGrow', '[{"company":"SeekLearnGrow","company_id":"seeklearngrow","industry":"Primary and Secondary Education","location":null,"positions":[{"description":"","duration":"Feb 2012 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Feb 2012","subtitle":"SeekLearnGrow","title":"President and Executive Director"},{"description":"SeekLearnGrow is a nonprofit organization working to help adults return to school or start school, depending on their level of education. It will be a resource center for the nontraditional student.","duration":"Mar 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Mar 2012","subtitle":"SeekLearnGrow","title":"President & Executive Director"}],"url":"https://www.linkedin.com/company/seeklearngrow"},{"company":"The Unique News","company_id":null,"location":"Rapid City, SD","positions":[{"description":"Monthly newspaper with a circulation of 6000.Distributed throughout the Black Hills area and in Rapid City. Monthly newspaper with a circulation of 6000.Distributed throughout the Black Hills area and in Rapid City.","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"The Unique News","title":"Advertising Sales Manager for newspaper"}],"url":""},{"company":"Darkness to Light","company_id":"darkness-to-light","location":"Rapid City, South Dakota Area","positions":[{"description":"\\"Stewards of Children\\" is a 3 hour workshop for the prevention of child sexual abuse. The intent is to involve the community in the prevention of this crime by becoming aware of the dangers and taking steps to become involved in the prevention. This class will empower adults to feel they can help and to alert their children of potential dangers. \\"Stewards of Children\\" is a 3 hour workshop for the prevention of child sexual abuse. The intent is to involve the community in the prevention of this crime by becoming aware of the dangers and taking steps to become involved in the prevention. This class will empower adults to feel they can help and to alert their children of potential dangers.","duration":"Jan 2012 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Darkness to Light","title":"Authorized Facilitator for \\"Stewards of Children\\""}],"url":"https://www.linkedin.com/company/darkness-to-light"},{"company":"Nikken, Inc.","company_id":"nikken-international","location":null,"positions":[{"description":"Home health products which include magnetics, far infrared products and nutritional products.","duration":"Oct 1994 - Present 27 years 6 months","duration_short":"27 years 6 months","end_date":"Present","start_date":"Oct 1994","subtitle":"Nikken, Inc.","title":"Wellness Consultant"},{"description":"I demonstrate and sell the best Health Products on the market. This includes magnetic health products, nutritional products, water and air filters, and sleep systems.","duration":"1995 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1995","subtitle":"Nikken North America","title":"Wellness Consultant"},{"description":"Health and Wellness company with excellent magnetic sleep products, water and air products and nutritional products.","duration":"1995 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1995","subtitle":"Nikken International","title":"Independent Wellness Consultant"}],"url":"https://www.linkedin.com/company/nikken-international"},{"company":"Women\'s Network of Rapid City","company_id":null,"location":"","positions":[{"description":"I have been a member of WN for 15 years. I also served on the Executive Board as President. I have been a member of WN for 15 years. I also served on the Executive Board as President.","duration":"1995 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1995","subtitle":"Women\'s Network of Rapid City","title":"Member"}],"url":""},{"company":"Volunteers of America - Dakotas","company_id":"voadakotas","location":"Rapid City, South Dakota Area","positions":[{"description":"I was able to help low income clients gain access to safe housing. I was able to help low income clients gain access to safe housing.","duration":"Nov 2010 Feb 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2012","start_date":"Nov 2010","subtitle":"Volunteers of America - Dakotas","title":"Housing Case Manager"}],"url":"https://www.linkedin.com/company/voadakotas"},{"company":"AYA for Foreign Exchange Students","company_id":null,"location":"Western South Dakota","positions":[{"description":"I have a high interest in learning about other cultures and in traveling to experience other cultures. These high school students want to belong to a family that is open minded and curious. They will share their culture and be eager to learn about ours. These students are great young people who will be the next leaders in their home country. I have a high interest in learning about other cultures and in traveling to experience other cultures. These high school students want to belong to a family that is open minded and curious. They will share their culture and be eager to learn about ours. These students are great young people who will be the next leaders in their home country.","duration":"1997 2012 15 years","duration_short":"15 years","end_date":"2012","start_date":"1997","subtitle":"AYA for Foreign Exchange Students","title":"Local Coordinator"}],"url":""},{"company":"Nonprofit Organization","company_id":null,"location":"","positions":[{"description":"Worked as a Professional Volunteer for Volunteers of America. Worked as a Professional Volunteer for Volunteers of America.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Nonprofit Organization","title":"Student - Volunteer"}],"url":""}]', '["Stephenie Rittberger “Kathy is so patient and kind with first generation college students. The insight and details about what to expect and consider help them create a workable plan. She is absolutely wonderful!!”","Rick Rowland “Kathy is always pleasant to work with. She communicates well and makes sure we always have the proper materials to do the job. She is easy to reach and always available. I would recommend her to anyone for their advertising needs! Rick Rowland”"]']
User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to provide career advising and guidance to individuals seeking educational opportunities, and today the user is reaching out to the agent because they need assistance in exploring options for further education in computer science and entrepreneurship.
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### Human: Agent: ['Kristina McDaniel', "EGOSCUE - Pain Relief Posture Alignment Therapy - What is Egoscue?Pronounced (E-gos-que) and considered the World Leader in Non-Medical Pain Relief, this revolutionary method for stopping chronic pain is deeply rooted in the belief that your body will never let you down. Your design isn't flawed, your posture is. We've developed a program that is natural, makes sense, and gets results. We put you back in the driver's seat of your health with a series of gentle corrective exercises, called e-cises, tailored exclusively for you. This custom therapeutic approach brings your posture back into balance, thus returning your body to proper function. You can expect to feel better, have less or no pain, restore your physical self-confidence, increase your daily energy and just feel good.Quantapoint - You face a number of challenges that can impact project performance when modifying, maintaining or operating existing facilities such as buildings, museums, refineries, chemical plants, power plants or offshore platforms. TDet Norske Veritas (DNV) Responsible for overall management and oversight of business development activities that relate to the product safety directives (CE Mark)ABS Quality Evaluations Responsible for selling ISO 9001:2000 Quality Management Systems Standards which assisted companies to establish improved performances processes and either maintain or achieve ISO certification.UPS Responsible for sales in assigned territory, producing and increase of 40%.Promaxima Manufacturing Air Products Served as shift team lead to achieve plant production of 26.2 million linear cubic feet of carbon monoxide and 54.7 linear cubic feet of hydrogen per day. Interacted with pipeline customers to achieve a high level of service, quality product and on time delivery which enhanced customer satisfaction and encouraged future sales.Specialties: Business Development, Preparing Proposals, Building Customer Relationships, Creating and Implementing Strategies", 'Owner/Director/Lead Posture Alignment Therapist at EGOSCUE Houston', 'EGOSCUE', '[{"company":"EGOSCUE","company_id":"egoscue","industry":"Wellness and Fitness Services","location":"","positions":[{"description":"","duration":"May 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"May 2011","subtitle":"EGOSCUE","title":"Owner/Director/Lead Therapist"}],"url":"https://www.linkedin.com/company/egoscue"},{"company":"Egoscue Houston","company_id":"egoscue-houston","location":"United States","positions":[{"description":"","duration":"May 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"May 2011","subtitle":"Egoscue Houston","title":"Owner/Lead Therapist"}],"url":"https://www.linkedin.com/company/egoscue-houston"},{"company":"Quantapoint","company_id":"quantapoint","location":"","positions":[{"description":"Quantapoint provides laser scanning technology and services that help our clients achieve Zero-Defect Projects™. Quantapoint “digitizes” facilities using its patented laser scanning technology and provides professional services for visualization, analysis, quality control and decision support to help eliminate potential risks across the project lifecycle. Quantapoint provides laser scanning technology and services that help our clients achieve Zero-Defect Projects™. Quantapoint “digitizes” facilities using its patented laser scanning technology and provides professional services for visualization, analysis, quality control and decision support to help eliminate potential risks across the project lifecycle.","duration":"Dec 2008 Dec 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2009","start_date":"Dec 2008","subtitle":"Quantapoint","title":"Business Development Director"}],"url":"https://www.linkedin.com/company/quantapoint"},{"company":"Det Norske Veritas","company_id":"dnv","location":"","positions":[{"description":"Responsible for overall management and oversight of business development, activities that relate to the product safety directives (CE mark) services, in North America, for the 12 European Directives for which DNV is a notified body. Responsible for overall management and oversight of business development, activities that relate to the product safety directives (CE mark) services, in North America, for the 12 European Directives for which DNV is a notified body.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Det Norske Veritas","title":"Product Certification Business Development Manager"}],"url":"https://www.linkedin.com/company/dnv"},{"company":"ABS Consulting","company_id":"abs-consulting","location":"","positions":[{"description":"Responsible for selling ISO 9001:2000 Quality Management Systems Standards which assisted companies to establish improved performance processes and either maintain or achieve ISO certification. Responsible for selling ISO 9001:2000 Quality Management Systems Standards which assisted companies to establish improved performance processes and either maintain or achieve ISO certification.","duration":"May 2005 May 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2007","start_date":"May 2005","subtitle":"ABS Consulting","title":"Manager of Business Development"}],"url":"https://www.linkedin.com/company/abs-consulting"},{"company":"UPS Supply Chain Solutions","company_id":"ups-supply-chain-solutions","location":"","positions":[{"description":"Responsible for responding to customer inquiries and producing sales in the small package industry. Responsible for responding to customer inquiries and producing sales in the small package industry.","duration":"May 2004 May 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2005","start_date":"May 2004","subtitle":"UPS Supply Chain Solutions","title":"Sales and Marketing Rep"}],"url":"https://www.linkedin.com/company/ups-supply-chain-solutions"},{"company":"Promaxima Manufacturing","company_id":null,"location":"","positions":[{"description":"Responsible for responding to customer inquiries and producing sales. Responsible for responding to customer inquiries and producing sales.","duration":"May 2003 May 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2004","start_date":"May 2003","subtitle":"Promaxima Manufacturing","title":"Inside Sales and Marketing Rep"}],"url":""},{"company":"Air Products","company_id":"air-products","location":"","positions":[{"description":"Served as shift team lead to achieve plant production of 26.2 million linear cubic feet of carbon monoxide and 54.7 linear cubic feet of hydrogen per day. Served as shift team lead to achieve plant production of 26.2 million linear cubic feet of carbon monoxide and 54.7 linear cubic feet of hydrogen per day.","duration":"Jun 1999 Apr 2003 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2003","start_date":"Jun 1999","subtitle":"Air Products","title":"Senior Board Operator"}],"url":"https://www.linkedin.com/company/air-products"}]', '["Marc B. “In the brief time I worked with Kristina, my experience of her was extremely positive. I felt that she brought a go-getter attitude to work every day and was willing to work together to make things happen. Her drive and personality are sure to make any company more successful.”","Maya Ben-Bassat “I am happy to have the opportunity to recommend Kristina. She is very reliable, dedicated and upbeat. She has a team player mind-set, is very professional and hardworking. Kristina would be an asset to any company!”"]']
User: ['Richard Jones', 'Our work is typically in land development, site planning and water and sewer utility design. We also perform EPSC inspections, residential structural inspections and design foundations for prefabricated steel buildings.Also we are called upon for construction project management on airport and highway construction.', 'Safety & Health Manager at Rogers Group Inc.', 'Rogers Engineering Group', '[{"company":"Rogers Engineering Group","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Rogers Engineering Group","title":"Engineering Manager"}],"url":""},{"company":"Rogers Group Inc.","company_id":"rogers-group-inc.","location":"","positions":[{"description":"Working in both East Middle Tennessee and Arkansas as a Safety & Health Manager with Rogers Group, Inc.","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Rogers Group Inc.","title":"Safety & Health Manager"}],"url":"https://www.linkedin.com/company/rogers-group-inc."}]', '["“Great engineer and an even better human being!”","“There are many types of Civil Engineers you can hire. Richard is the type that can get the job done. I can not comment on his ability to do pattern books, and other eye wash. However I can recommend Richard as someone who knows what works out in the field not just on a computer screen.”"]']### Assistant: The agent's job is to provide pain relief posture alignment therapy, and today the user is reaching out to the agent because they need assistance with site planning and water and sewer utility design for a construction project.
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### Human: Agent: ['Viet Tran', 'On your team, I will lead when necessary and comfortable in the back seat so others can drive. Growth oriented to learn as technology changes. Open communicator, listener, and sharer of information so we are all on the same page. A generalist who knows a little bit about a lot of things. When I’m not making click-ity clack-ity sounds with my keyboard and mouse I’ll be climbing, hopefully on rocks or otherwise on plastic. I love the desert and, fun fact, being envenomed does not make you a Parselmouth. I also enjoy stories told through books or podcasts. Let’s nerd out or talk sport ball! Skills: React, Material UI, HTML5, CSS, Javascript, NodeJS, JQuery, Python, Flask, MySQL, Firebase, Mongo, Redis, GraphQL, Nginx', 'Software Engineer at Column', 'Column', '[{"company":"Column","company_id":"columnsoftwarepbc","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Column","title":"Software Engineer"},{"description":"","duration":"Nov 2021 Jun 2022 8 months","duration_short":"8 months","end_date":"Jun 2022","start_date":"Nov 2021","subtitle":"Column","title":"Junior Software Engineer"}],"url":"https://www.linkedin.com/company/columnsoftwarepbc"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2021 Nov 2021 3 months","duration_short":"3 months","end_date":"Nov 2021","start_date":"Sep 2021","subtitle":"Freelance","title":"Freelance Web Developer"}],"url":""},{"company":"Station8","company_id":"station8-branding","location":"Tulsa, Oklahoma, United States","positions":[{"description":"","duration":"May 2021 Oct 2021 6 months","duration_short":"6 months","end_date":"Oct 2021","start_date":"May 2021","subtitle":"Station8","title":"Junior Developer Intern"}],"url":"https://www.linkedin.com/company/station8-branding"},{"company":"The Collab Lab","company_id":"thecollablab","location":"","positions":[{"description":"• Pair programmed with teammates each week to build React app• Submitted clearly written pull requests: - Exchanged thoughts and answered questions on the structure of code - Refactored work based on given feedback - Shared resources and articles to help with future tasks• Gave constructive feedback during code reviews: - Suggested ways to make code more readable and understood - Identified areas where best practices should be followed - Praised and encouraged teammates for their work• Presented completed tasks to the team at the end of each week• https://tcl-17-smart-shopping-list.netlify.app/","duration":"Jan 2021 Mar 2021 3 months","duration_short":"3 months","end_date":"Mar 2021","start_date":"Jan 2021","subtitle":"The Collab Lab","title":"React Developer"}],"url":"https://www.linkedin.com/company/thecollablab"}]', '["💻 Mike Lambert “I worked with Viet at The Collab Lab and Viet\'s communication and collaboration skills made him the kind of person who immediately adds significant value to any team that is lucky enough to have him as a member. He is a talented dev and a wonderful human being.”","Lauren Beatty “Viet would make any team he joins instantly better. I had the pleasure of mentoring Viet while he was participating in The Collab Lab, an 8-week collaborative project, where developers practice not only code, but learn and practice the skills necessary to work together in a remote team. Viet excelled at digging deep and understanding the \\"why\\" and \\"how\\" behind the code. He asked insightful questions that contributed to his own and to everyone\'s understanding. Viet was a supportive and empathetic teammate, always making sure his colleagues had the opportunity to be heard, and was exceptional at listening to and learning from feedback with grace and humility. Viet would be a fantastic asset to any team.”"]']
User: ['Shannon Sweetser', 'Creative, versatile and results-driven digital marketing leader with a: (1) passion for storytelling (2) 10+ years experience leading in-house and agency teams (3) tireless drive — from strategy inception to measurable success', 'Director of Social Media @ Deel | ex: Google, Jawbone, Hubspot | Experienced Social Media Lead and Influencer Marketing Strategist', 'Deel', '[{"company":"Deel","company_id":"deel","industry":"Financial Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Apr 2022","subtitle":"Deel","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/deel"},{"company":"Fiddlehead","company_id":"fiddleheadhq","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2017 Mar 2022 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2022","start_date":"Jul 2017","subtitle":"Fiddlehead","title":"Director of Client Strategy"}],"url":"https://www.linkedin.com/company/fiddleheadhq"},{"company":"Mobilize.io","company_id":"mobilize_io","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"Mobilize.io","title":"Community & Social Program Manager"}],"url":"https://www.linkedin.com/company/mobilize_io"},{"company":"Jawbone","company_id":"jawbone","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2015 Nov 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2016","start_date":"May 2015","subtitle":"Jawbone","title":"Senior Social Media Manager"}],"url":"https://www.linkedin.com/company/jawbone"},{"company":"Google","company_id":"google","location":null,"positions":[{"description":"","duration":"Mar 2013 May 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2015","start_date":"Mar 2013","subtitle":"Google","title":"Program Manager"},{"description":"","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Google","title":"Community Coordinator, Google Local"}],"url":"https://www.linkedin.com/company/google"},{"company":"Espresso B2B Marketing","company_id":"espresso-b2b-marketing","location":"","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Espresso B2B Marketing","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/espresso-b2b-marketing"},{"company":"Zyrra","company_id":"zyrra","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Zyrra","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/zyrra"},{"company":"PullnotPush Marketing","company_id":"pullnotpush-marketing","location":"Cambridge, MA","positions":[{"description":"","duration":"Mar 2011 Aug 2011 6 months","duration_short":"6 months","end_date":"Aug 2011","start_date":"Mar 2011","subtitle":"PullnotPush Marketing","title":"Marketing Strategist"}],"url":"https://www.linkedin.com/company/pullnotpush-marketing"},{"company":"Whickit","company_id":"whickit","location":"","positions":[{"description":"","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Whickit","title":"Freelance Marketing Strategist & Brand Ambassador"}],"url":"https://www.linkedin.com/company/whickit"},{"company":"Channel Maven Consulting","company_id":"channel-maven-consulting","location":"","positions":[{"description":"","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"Channel Maven Consulting","title":"Freelance Inbound Marketing Specialist"}],"url":"https://www.linkedin.com/company/channel-maven-consulting"},{"company":"Socrato","company_id":"socrato","location":"","positions":[{"description":"","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Socrato","title":"Freelance Blogger & Community Professional"}],"url":"https://www.linkedin.com/company/socrato"},{"company":"CityRover Media","company_id":"cityrover-media","location":"","positions":[{"description":"","duration":"Nov 2010 Feb 2011 4 months","duration_short":"4 months","end_date":"Feb 2011","start_date":"Nov 2010","subtitle":"CityRover Media","title":"Independent Marketing & Community Consultant"}],"url":"https://www.linkedin.com/company/cityrover-media"},{"company":"Brightcove","company_id":"brightcove","location":"","positions":[{"description":"","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Brightcove","title":"Community & Knowledge Manager"}],"url":"https://www.linkedin.com/company/brightcove"},{"company":"BuyWithMe","company_id":"buywithme","location":"","positions":[{"description":"","duration":"Mar 2010 May 2010 3 months","duration_short":"3 months","end_date":"May 2010","start_date":"Mar 2010","subtitle":"BuyWithMe","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/buywithme"},{"company":"HubSpot","company_id":"hubspot","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"HubSpot","title":"Blog & Content Manager"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Zeer, Inc","company_id":"zeer-inc.","location":"","positions":[{"description":"","duration":"Jan 2008 Aug 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2009","start_date":"Jan 2008","subtitle":"Zeer, Inc","title":"Community Manager"}],"url":"https://www.linkedin.com/company/zeer-inc."},{"company":"Smart Destinations","company_id":"smart-destinations-inc-","location":null,"positions":[{"description":"","duration":"Aug 2006 Jan 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2008","start_date":"Aug 2006","subtitle":"Smart Destinations","title":"Marketing Analyst - Social Media & Advertising"},{"description":"","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Smart Destinations","title":"Online Marketing Intern"}],"url":"https://www.linkedin.com/company/smart-destinations-inc-"}]', '["Chelsea M. Bonner “Shannon is hands down one of the best managers I\'ve had throughout my career. She gives clear direction and guidance, is a great listener and communicator, and has been such a supportive advocate. It\'s clear that she has substantial experience under her belt and is always looking for the most effective marketing solutions for clients. In watching her interact with clients, she constantly provides valuable strategies and ideas, isn\'t afraid to think outside the box, and has impeccable organization skills. I\'m so glad to have had the pleasure of working with her.”","Michelle Sanchez “Shannon is a powerhouse of detailed diligence, well-handled relationships, and thoughtful strategy. I\'ve watched Shannon brainstorm brilliant ideas for social media and community management. I\'ve watched her diffuse tense situations by carefully uncovering people\'s true concerns. And I\'ve watched her upsell and show incredible forethought. Shannon is an asset to any project!”"]']### Assistant: The agent's job is to lead and communicate effectively in a team, and today the agent is reaching out to the user because they need assistance in developing a comprehensive social media strategy for their organization.
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### Human: Agent: ['Chris Walkowicz', 'Specialties: Electrical, Controls, Energy Modeling, HVAC, Machine Vision, Training', 'Account Manager at Viking Electric Supply', 'Viking Electric Supply', '[{"company":"Viking Electric Supply","company_id":"vikingelectric","industry":"Wholesale","location":"La Crosse, Wisconsin Area","positions":[{"description":"","duration":"Jan 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jan 2014","subtitle":"Viking Electric Supply","title":"Account Manager"}],"url":"https://www.linkedin.com/company/vikingelectric"},{"company":"Trane","company_id":"trane","location":"La Crosse, Wisconsin Area","positions":[{"description":"Customers and I work together to solve energy modeling issues related to TRACE™ 700 and LEED. I also provide formal training for System Analyzer™, TRACE™ 700 (Load Design, Energy and Economics), as well as modeling for LEED®. Furthermore, I have enjoyed software development projects relating to calculation engine and UI development for future versions of TRACE™. Customers and I work together to solve energy modeling issues related to TRACE™ 700 and LEED. I also provide formal training for System Analyzer™, TRACE™ 700 (Load Design, Energy and Economics), as well as modeling for LEED®. Furthermore, I have enjoyed software development projects relating to calculation engine and UI development for future versions of TRACE™.","duration":"Aug 2011 Jan 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2014","start_date":"Aug 2011","subtitle":"Trane","title":"Marketing Engineer, C.D.S."}],"url":"https://www.linkedin.com/company/trane"},{"company":"PPT Vision","company_id":"ppt-vision","location":"","positions":[{"description":"Developed machine vision solutions for the manufacturing industry…. On a day to day basis, I worked with hardware, software, machine vision programming, control panel/HMI programming, lighting, optics, feasibility testing and support of existing systems. Developed machine vision solutions for the manufacturing industry…. On a day to day basis, I worked with hardware, software, machine vision programming, control panel/HMI programming, lighting, optics, feasibility testing and support of existing systems.","duration":"Nov 2007 Aug 2011 3 years 10 months","duration_short":"3 years 10 months","end_date":"Aug 2011","start_date":"Nov 2007","subtitle":"PPT Vision","title":"Application Engineer"}],"url":"https://www.linkedin.com/company/ppt-vision"},{"company":"General Motors","company_id":"general-motors","location":"","positions":[{"description":"Global Paint and Polymers coop for two summers. Global Paint and Polymers coop for two summers.","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"General Motors","title":"Engineer Coop"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Harley-Davidson Motor Company","company_id":"harley-davidson-motor-company","location":"","positions":[{"description":"Tomahawk, WI Tomahawk, WI","duration":"Jan 2004 Sep 2004 9 months","duration_short":"9 months","end_date":"Sep 2004","start_date":"Jan 2004","subtitle":"Harley-Davidson Motor Company","title":"Paint Engineer Coop"}],"url":"https://www.linkedin.com/company/harley-davidson-motor-company"}]', '["Rob Jordan “Chris has a unique combination of analytical skills and creativity that allows him to be an exceptional problem solver. Coupled with his positive personality and genuine respect for those he deals with, Chris is an outstanding asset for any organization. I was fortunate to work with Chris, at Trane, for two years and would consider any company lucky to have Chris as a member of their team.”","Kit Fransen “Chris has the drive to win. He is a real asset for the team by bringing in key soft skills that makes C.D.S. the best customer facing department within Trane. His professionalism, entrepreneurial spirit, and wonderful social graces makes him one of the most important people in our staff. More importantly, he has key knowledge of our local market place related to manufacturing and understands what needs to be done to satisfy our customers. I don\'t know how many new customers Chris has brought in (too many to count), but he has by far done a great job in helping with the record revenues for our group. I\'d recommend him for any customer facing role!”"]']
User: ['Josh Webb', 'Seasoned systems engineering and integration leader with hands-on experience building controls solutions across the power industry spectrum.', 'Director of Controls and Systems Engineering', 'Key Capture Energy', '[{"company":"Key Capture Energy","company_id":"key-capture-energy","industry":"Renewable Energy Semiconductor Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Key Capture Energy","title":"Director of Controls and Systems Engineering"},{"description":"","duration":"Dec 2020 Dec 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2021","start_date":"Dec 2020","subtitle":"Key Capture Energy","title":"Senior Controls System Engineer"}],"url":"https://www.linkedin.com/company/key-capture-energy"},{"company":"GE Energy Storage","company_id":"ge","location":null,"positions":[{"description":"Established and oversaw the energy storage system controls team. The team is responsible for integrating all elements into a cohesive system offering which included: battery racks, DC/DC converters, inverters, plant level, thermal hybrid, AC & DC PV hybrid, SCADA, BOP, and enterprise controls. -Led transition from a controls solution based solely on GE’s Durathon battery chemistry to an architecture that works with a variety of technologies.-Developed and implemented islanding and black start controls which leveraged grid forming features of multiple inverters to be able to scale to any size islanding system. This allowed product applications for grid restoration, black starting traditional gas turbines, and critical backup of loads. -Selected to serve on GE Corporate’s Energy Storage Research Breakout Lab as the System Controls Architect. This lab architected the next generation of energy storage products for GE resulting in a new DC-coupled capable energy storage product utilizing battery string control and direct coupling to PV. This lowered costs, increased safety, and resulted in more efficient renewable hybrid solution.","duration":"Mar 2015 Dec 2020 5 years 10 months","duration_short":"5 years 10 months","end_date":"Dec 2020","start_date":"Mar 2015","subtitle":"GE Energy Storage","title":"System Controls Manager"},{"description":"Drove the system level controls requirements for all new Energy Storage Grid Connected product development.","duration":"Nov 2013 Mar 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2015","start_date":"Nov 2013","subtitle":"GE Energy Storage","title":"Senior Systems Engineer"},{"description":"Participated in the formation of the new grid connected energy storage market segment for GE and led applications engineering for that new segment.","duration":"Nov 2011 Nov 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2013","start_date":"Nov 2011","subtitle":"GE Energy Storage","title":"Applications Engineer"}],"url":"https://www.linkedin.com/company/ge"},{"company":"Plug Power","company_id":"plug-power","location":"","positions":[{"description":"Member of a small, focused team dedicated to developing and implementing residential fuel cell heating appliances. Designed controls for fuel cell system operation and performance optimization. Member of a small, focused team dedicated to developing and implementing residential fuel cell heating appliances. Designed controls for fuel cell system operation and performance optimization.","duration":"Jun 2006 Nov 2011 5 years 6 months","duration_short":"5 years 6 months","end_date":"Nov 2011","start_date":"Jun 2006","subtitle":"Plug Power","title":"Electrical & Controls Engineer"}],"url":"https://www.linkedin.com/company/plug-power"}]', '["Ken Rush “I’ve worked with Josh for longer than I’ve been married (16+y). I am always amazed by his depth of system understanding and hard work. We battled initial premature product launches with angry customers on more than one occasion and ended up driving to satisfied partners. I couldn’t imagine a better controls engineer to make our products optimally work. ”","Roland Vlah “I was honored to have Josh as dotted line manager and to work with him on big projects like Energy Storage Systems for ConEdison, Imperial Irrigation District and Southern California Edison, jobs that required enthusiasm, hard work, honesty and perfection. Josh has a positive attitude that helps him accomplish whatever task he has been assigned which he solves with intelligence and care. He is an excellent team leader, as he not only makes sure that the projects are completed on time, but also encourages his team members to put in their very best efforts. For all these reasons, I would thank Josh for suggestions I received and the attention for the work I have done during these years.”"]']### Assistant: The agent's job is to work as an Account Manager at Viking Electric Supply, and today, the agent is reaching out to the user because they need to discuss potential collaboration on implementing controls solutions for renewable energy projects.
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### Human: Agent: ['Anthony Jones', 'TECHNICAL EXECUTIVE Business Development / Strategic Planning / Product Design / R&D / Operations / EIR / US Patents / Project Management / Database Development / Seawater Desalination / Water & Wastewater / GlobalWith significant experience in management, I have put together and led teams that discovered innovative technical solutions, designed advanced seawater desalination systems, reduced energy use, and minimized carbon footprints. Utilizing science-based information for complex projects, I have reached water quality, water production, and noise level goals for startups and manufacturing facilities. Additional skills include:- Identifying, evaluating and recommending unique technical opportunities- Overseeing on-shore and off-shore projects to successful completion- Ensuring compliance with federal and state regulatory agencies- Leading multi-disciplinary / cultural teams including engineers and environmental specialists His leadership and communications skills are honed by numerous technical publications in marine biology, marine geology, and desalination, as well as public speaking engagements at a variety of symposiums and conventions.', 'Solving wastewater problems with applied data analysis and numerical simulation', 'Waterhound Futures, Inc.', '[{"company":"Waterhound Futures, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Waterhound Futures, Inc.","title":"Chief Executive Officer"}],"url":""},{"company":"Waterhound Futures Ltd.","company_id":"waterhound-futures","location":"Sacramento, California, United States","positions":[{"description":"Dr. Jones is a seasoned professional with extensive experience at developing emerging technologies. Currently, I am focused on water and wastewater sector delivering insight to management on performance of critical infrastructure assets, based on data anlytics. Dr. Jones is a seasoned professional with extensive experience at developing emerging technologies. Currently, I am focused on water and wastewater sector delivering insight to management on performance of critical infrastructure assets, based on data anlytics.","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Waterhound Futures Ltd.","title":"Chairperson"}],"url":"https://www.linkedin.com/company/waterhound-futures"},{"company":"The University of Southern Mississippi","company_id":"university-of-southern-mississippi","location":"Thad Cochran Marine Aquaculture Center, Gulf Coast Research Laboratory","positions":[{"description":"Oceanographic investigation by U.S. Department of Energy Advanced Research Projects Agency’s Macroalgae Research Inspiring Novel Energy Resources (MARINER) Program. SeaweedPaddock Pelagic Sargassum Ranching Project led by Dr. Kelly Lucas, Director Aquaculture Center at the University of Southern Mississippi in Hattiesburg, MS. The team is developing an autonomous free-floating enclosure to contain fields of Sargassum mats as a source of biofuel for industrial scale operations. Advising on ocean engineering aspects, technical and economic analysis and biological growth models.","duration":"Jan 2018 Jun 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2019","start_date":"Jan 2018","subtitle":"The University of Southern Mississippi","title":"Technical Advisor"}],"url":"https://www.linkedin.com/company/university-of-southern-mississippi"},{"company":"Intake Works LLC","company_id":null,"location":"California","positions":[{"description":"Provide services to create and implement under the sea infiltration systems for desalination intakes. Developed brine discharge technologies that accelerated diffusion of highly saline water into the marine environment, and tools to rapidly assess coastal sites for desalination opportunities with unmanned aerial / autonomous underwater vehicles. Provide services to create and implement under the sea infiltration systems for desalination intakes. Developed brine discharge technologies that accelerated diffusion of highly saline water into the marine environment, and tools to rapidly assess coastal sites for desalination opportunities with unmanned aerial / autonomous underwater vehicles.","duration":"2012 Feb 2019 7 years","duration_short":"7 years","end_date":"Feb 2019","start_date":"2012","subtitle":"Intake Works LLC","title":"Consultant"}],"url":""},{"company":"Campbell Applied Physics","company_id":null,"location":"El Dorado Hills, CA","positions":[{"description":"Recruited to guide engineering to design new products, modify existing designs, & improve production techniques for this Water Purification Consulting Services. Led 12 staff. Recruited to guide engineering to design new products, modify existing designs, & improve production techniques for this Water Purification Consulting Services. Led 12 staff.","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Campbell Applied Physics","title":"Chief Technology Officer"}],"url":""},{"company":"ReEnergy Desalination","company_id":null,"location":"","positions":[{"description":"Directed SYSTEMS ENGINEERING for reverse osmosis designs for this leading provider of renewable and sustainable solutions. Developed new business opportunities, and synthetic intakes for seawater desalting operations. Led two staff. Company closed. Directed SYSTEMS ENGINEERING for reverse osmosis designs for this leading provider of renewable and sustainable solutions. Developed new business opportunities, and synthetic intakes for seawater desalting operations. Led two staff. Company closed.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"ReEnergy Desalination","title":"VP – Technical Services"}],"url":""},{"company":"oceanUS Consulting","company_id":null,"location":"","positions":[{"description":"Advised on regulatory and environmental concerns for planning of submarine fiber optic cables. Provided business strategies for development of ocean-based energy systems, and management strategies for environmental aspects of desalination. Earlier: Marine Science Officer, International Seabed Authority (ISA Jamaica). Manager – Coastal and Marine Resources, Triton Environmental Consultants (Canada). VP – Environmental Affairs, Oceanus Flotation Technologies. Senior Scientist, Rescan Environmental Services. Research Assistant, University of Hawaii. Senior Biologist, Computer Science Corporation. Oceanography Lab Lecturer, San Francisco State University.","duration":"1999 2005 6 years","duration_short":"6 years","end_date":"2005","start_date":"1999","subtitle":"oceanUS Consulting","title":"Senior Oceanogapher"}],"url":""}]', '["justin bishop “Dr. Jones has been an invaluable advisor and consultant to my team throughout the years. His knowledge of water and water purification is second to none. He is a pleasure to work with and goes that extra mile to help make your project a success.”","Makrom Shatila, P.E. “Dr. Jones has been instrumental in providing consulting services to implement an innovative seawater subsurface intake for the San Diego County Water Authority\'s Seawater Intake Testing Program (ITP). The project includs a pilot sized (20 gpm) subsurface intake using Pall Schumasoil(R) micro-porous pipe. The subsurface intake system is installed using horizontal directional drilling (HDD). The combination of the porous pipe and drilling installation method is called Neodren(R), and is patented by the Spanish drilling company, Catalana de Perforacions. Dr. Jones provided input and logistics concerning the Pall pipe, HDD drilling, environmentally friendly drilling mud, and Catalana de Perforacions.”"]']
User: ['Jamie Garcia', 'Experienced Executive Assistant and Human Resources professional. Skilled in Relationship Building, Problem Solving, Organization, Interviewing, LinkedIn, and Recruiting in the public and private sector. I also love plants and have a passion for helping plants find their forever homes 💚', 'Senior Administrative Assistant at Apple', 'Plant Happy', '[{"company":"Plant Happy","company_id":null,"location":"San Jose, CA","positions":[{"description":"Bay Area based Plant Shop, specializing in exotic indoor plants and pots!","duration":"Jul 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"Plant Happy","title":"Shop Owner"}],"url":""},{"company":"Apple","company_id":"apple","location":"Cupertino, California, United States","positions":[{"description":"Supporting Apple Cloud Services","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Apple","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Berryessa Union School Dist","company_id":"berryessa-union-school-dist","location":"San Jose, California","positions":[{"description":"• Supported the Assistant Superintendent of Human Resources.• Maintained confidentiality of privileged & highly sensitive information. • Federal, State & District reporting.• Served on the District\'s Negotiation teams, worked closely with CSEA, CTAB, and Teamsters.• Reviewed and updated collective bargaining negotiated agreements.• Oversaw HR Department budget- initiated budget transfers, purchase orders, and invoicing.• Managed the HR Intranet, Website, & LinkedIn page.• Coordinated Employee Appreciation Day, Employee Recognition Event, and Employee of the Year Committee.• Revamped the Employee Recognition program, tripling participation in 2019.","duration":"Dec 2018 Jun 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2020","start_date":"Dec 2018","subtitle":"Berryessa Union School Dist","title":"Executive Assistant of Human Resources"}],"url":"https://www.linkedin.com/company/berryessa-union-school-dist"},{"company":"Facebook","company_id":"facebook","location":"Menlo Park","positions":[{"description":"• Selected and successfully completed Souring Development Program in 2017.• Worked closely with Recruiters and Hiring Managers to hire Software Engineers for the rEng (Rotational Engineering Program).• Build talent pipelines from scratch and executed on tactical research, referral generation, events and sourcing campaigns.• Sourced, engaged and activated passive candidates through the use of Boolean, LinkedIn and alternative search techniques.• Excelled at initial phone screen, interview prep, and communicating the hiring process and decisions.","duration":"Oct 2017 Nov 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2018","start_date":"Oct 2017","subtitle":"Facebook","title":"Technical Sourcer- Software Engineering"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Apple","company_id":"apple","location":"Sunnyvale, california","positions":[{"description":"• Hired, trained, mentored, and managed a team of 6 full time recruiting coordinators for the Hardware Engineering team. • Developed and presented the coordinator training program for the team (28 employees).• Scheduled and coordinated a high volume of on-site interviews for domestic and international candidates.• Planned internal events- team off-sites and meetings for the Hardware and Software Recruiting teams (200+ employees). • Sole coordinator on the Mergers & Acquisitions team in securing US and International companies. • Managed background checks, offers, and reimbursements. • Prepared HR reports and analytics for Senior Directors.• Extensive knowledge of Apple’s Applicant Tracking System (ATS).","duration":"Jan 2014 Sep 2017 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2017","start_date":"Jan 2014","subtitle":"Apple","title":"Recruiting Coordinator Lead- Hardware Engineering"}],"url":"https://www.linkedin.com/company/apple"},{"company":"City of San José","company_id":"cityofsanjose","location":null,"positions":[{"description":"• Hired, trained, and supervised over 25 part-time class instructors and 13 vendors. • Managed Leisure Class and Summer Camp budgets.• Consistently exceeded revenue targets, the largest being at the Almaden Community Center at $600,000. • Coordinated the volunteer program of 50+ volunteers to supplement and alleviate budget resources.• Produced Large and Small Scale events: Harvest Festival (2,000 visitors), Flea Market (500 visitors), Family Stargazing (100 visitors), Sizzlin’ Summer Nights Car Show (800 visitors), National Night Out (400 visitors), and Breakfast with Santa (100 families).• Revamped customer evaluation process. Brought the process online.• Key member of: Marketing and Customer Service Committees for ActiveNet, Bay Area Revenue Management School, PRNS Labor Management Committee, Health and Wellness Policy Team, Vendor RFQ committee, In the Mix Marketing Group, California Park & Recreation Society 2013 Planning Committee, and ActiveNet system Super user.","duration":"Feb 2008 Jan 2014 6 years","duration_short":"6 years","end_date":"Jan 2014","start_date":"Feb 2008","subtitle":"City of San José","title":"Recreation Program Specialist"},{"description":"• Hired, trained, and supervised a team of 4 part time recreation leaders.• Improved and managed the volunteer program to supplement and alleviate budget resources. • Courteously greeted customers and efficiently processed transactions within a busy, fast-paced environment.• Extensive knowledge of City Operations including budget management, finance, hiring, analyzing market trends, and timekeeping.• Created Community Center procedures for day to day operations and long term sustainability.","duration":"Mar 2007 Feb 2008 1 year","duration_short":"1 year","end_date":"Feb 2008","start_date":"Mar 2007","subtitle":"City of San José","title":"Office Specialist II"}],"url":"https://www.linkedin.com/company/cityofsanjose"},{"company":"Children\'s Discovery Museum of San Jose","company_id":"children%27s-discovery-museum-of-san-jose","location":"180 Woz Way San Jose, CA 95110","positions":[{"description":"• Interviewed, hired, trained, and directly supervised over 40 employees.• Promoted from Program Specialist to Program Specialist Supervisor in 5 months.• Mentored a diverse group of staff and volunteers who were responsible for facilitating programmatic activities for visitors of all ages.• Created and presented employee training programs for the museum.• Enhanced programming content in the Wonder Cabinet, Art Loft, and Garden.• Led weekly meetings among directors, managers, and supervisors. • Evaluated employees’ job performance. Recommended and developed professional goals with each team member.","duration":"Sep 2005 Mar 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2007","start_date":"Sep 2005","subtitle":"Children\'s Discovery Museum of San Jose","title":"Program Staff Supervisor"}],"url":"https://www.linkedin.com/company/children%27s-discovery-museum-of-san-jose"},{"company":"City of San José","company_id":"cityofsanjose","location":null,"positions":[{"description":"• Provided clerical and customer service support for the Partners in Reading front office and Families for Literacy program: greeted visitors, provided phone and walk-in information and referrals, and informal screening of adult learners.• Collaborated with community-based organizations to plan, coordinate, and implement Families for Literacy programs each month. • Participated in the development of family and cultural events, such as the San Jose Children’s Faire, Early Literacy Workshops, and the Month of the Young Child.","duration":"Feb 2003 Sep 2005 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2005","start_date":"Feb 2003","subtitle":"City of San José","title":"Office Specialist II."},{"description":"• Planned and organized summer camps.• Facilitated activities and school tours daily.• Coordinated numerous facility and picnic rentals.• Handled credit card, cash, and check transactions. Prepared deposits weekly.• Generated and gathered scholarship money for summer camp from local businesses and neighborhood groups.• Recognized a need for scholarships for low-income families. Created the 1st Annual Scholastic Book Fair to generate scholarship money for children in summer camp.","duration":"May 1997 Feb 2003 5 years 10 months","duration_short":"5 years 10 months","end_date":"Feb 2003","start_date":"May 1997","subtitle":"City of San José","title":"Facility Coordinator"},{"description":"• Supervised children at summer puppeteer camp.• Assisted with activities such as plays, crafts, and games.• Operated park rides.• Cooked food and worked at the cash register.","duration":"Apr 1996 May 1997 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 1997","start_date":"Apr 1996","subtitle":"City of San José","title":"Recreation Aide"}],"url":"https://www.linkedin.com/company/cityofsanjose"}]', '["“Jamie is a breathe of fresh air. We started the SDP program and got assigned to the same team. She brings enthusiasm, collaboration and an impeccable work ethic. Jamie was quickly able to calibrate and began excelling in her new position immediately. Jamie is definitely a strong asset to Facebook and I would highly recommend her!!”","“I have worked very closely with Jamie as a peer and also as a direct report upon her promotion to a team lead. In both capacities, I have a great deal of respect for Jamie\'s work ethic and high degree of integrity. Jamie was always very helpful as a co-worker, but her skills and experience were especially evident in her role as a team lead. She demonstrates genuine care and support for her direct reports, but is also able to provide constructive feedback in a manner that allows for growth and improvement. Her verbal, written and interpersonal communication skills are excellent and she would be a wonderful and valuable asset to any organization and team she joins. ”"]']### Assistant: The agent's job is to solve wastewater problems with applied data analysis and numerical simulation. Today, the agent is reaching out to the user because they need assistance in recruiting skilled professionals for a water and wastewater project.
|
### Human: Agent: ['Thomas Petro, CISSP', 'Senior Cybersecurity Risk Specialist at Southern California Edison (SCE). Broad range of expertise in Threat Intelligence, Digital Forensics, Incident Handling, Governance, Risk, Compliance, Penetration Testing and Intrusion Analysis allowing strategic improvement of security posture and the ability to fit multiple roles as needed. Industry certifications • CISSP • GCIH • GCFA • GPEN • GSEC • GISP • GMON • GISF • GCTI • GCIA • GWAPT Security Tool Experience • Threat Intelligence Platform (TIP) • Intrusion Detection System (IDS) • Security Information Event Management (SIEM) • Endpoint Detection Response (EDR) • Data Loss Protection (DLP) • Antivirus • Firewall management • Phishing attack simulator • DNS configuration management • Kali Linux Suite', 'Senior Cybersecurity Risk Specialist at Southern California Edison (SCE)', 'Southern California Edison (SCE)', '[{"company":"Southern California Edison (SCE)","company_id":"sce","industry":"Utilities","location":"","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Southern California Edison (SCE)","title":"Senior Cybersecurity Risk Specialist"}],"url":"https://www.linkedin.com/company/sce"},{"company":"Keck Medicine of USC","company_id":"keck-medicine-of-usc","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"2019","subtitle":"Keck Medicine of USC","title":"Information Security Engineer 2"}],"url":"https://www.linkedin.com/company/keck-medicine-of-usc"},{"company":"Southern California Edison (SCE)","company_id":"sce","location":null,"positions":[{"description":"Cybersecurity Threat Intelligence and Incident Response","duration":"2016 2019 3 years","duration_short":"3 years","end_date":"2019","start_date":"2016","subtitle":"Southern California Edison (SCE)","title":"Cybersecurity Operations Specialist"},{"description":"Information Security Governance analyst in the Cybersecurity And Compliance group.","duration":"Mar 2014 Sep 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2016","start_date":"Mar 2014","subtitle":"Southern California Edison (SCE)","title":"Cybersecurity Governance Specialist"},{"description":"Provided support to the General manager of Technical services in the Technology and Risk Management department.","duration":"Oct 2007 Mar 2014 6 years 6 months","duration_short":"6 years 6 months","end_date":"Mar 2014","start_date":"Oct 2007","subtitle":"Southern California Edison (SCE)","title":"Enterprise Architecture Support"}],"url":"https://www.linkedin.com/company/sce"},{"company":"Nestlé","company_id":"nestle-s-a-","location":"","positions":[{"description":"","duration":"2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"2000","subtitle":"Nestlé","title":"IT Administrative Professional"}],"url":"https://www.linkedin.com/company/nestle-s-a-"}]', '["LinkedIn User “Tom is a motivated coworker who has a hunger to learn more about the CyberSecurity field, which shows in the amount of certifications he is able to achieve. He is persistent in pursuing positive change within the workplace and gets results. He knows CyberSecurity and he knows how the social dynamics of the office. He is a pleasure to be around an an asset to any team.”","Huy T. “Thomas is a highly skilled Information Security Professional. I often consulted him when working on solving complex problems. Tom is extremely dedicated, intellegent, and personable in the work place and liked by the organization. He is a self starter and can be fully agile when it comes to implementing security technologies with great attention to detail. I have nothing but praise for Tom and would recommend him to any organization serious about their security posture. ”"]']
User: ['Audra Rodriguez', "Legal Billing Coordinator with experience in multiple facets of billing, including hourly, flat fee, International, paper billing, paperless billing, electronic billing, and helping meet each clients' guidelines to ensure a smooth and timely outcome. Love working directly with Attorneys and Legal Administrative Assistants and coming up with new and innovative ways to improve our processes to better serve our clients.", 'Billing Specialist', 'Akin Gump Strauss Hauer & Feld LLP', '[{"company":"Akin Gump Strauss Hauer & Feld LLP","company_id":"akin-gump-strauss-hauer-&-feld-llp","industry":"Law Practice","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Akin Gump Strauss Hauer & Feld LLP","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/akin-gump-strauss-hauer-&-feld-llp"},{"company":"Thiebaud Remington Thornton Bailey LLP","company_id":null,"location":"Dallas, Tx","positions":[{"description":"Assist 9 attorneys, 5 legal nurse consultants, and legal secretaries with billing and accounting Provide attorneys with monthly pre-billing worksheets for review and approvalProcess paper and paperless bills and submit online to various e-billing websitesFollow-up on deductions and process appeals when necessaryResponsible for creating new clients and matters and preparing for time/expense entry and billingResponsible for creating new timekeepers/employees in e-billing system and all e-billing websitesReceive and apply payments and process electronic deposit to the bankResponsible for entering vendor invoices for billing and month end paymentPrepare month end vendor payment reports and provide invoices to A/P for paymentSome level 1 in-house IT tech support when needed","duration":"Jan 2012 Mar 2018 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2018","start_date":"Jan 2012","subtitle":"Thiebaud Remington Thornton Bailey LLP","title":"Billing/Accounting Coordinator"}],"url":""},{"company":"Strasburger & Price, LLP","company_id":"clark-hill-law","location":null,"positions":[{"description":"Assist 50 attorneys with hourly, flat fee and International billing. Experience with paper and paperless billing.Review and edit pre-bills as requested by attorney and legal administrative assistant.Process write-offs according to Firm policy.Apply retainer funds as directed by attorney.Able to produce high volume of complex bills in a timely manner.Review bills for accuracy and proper formatting.Make any adjustments as requested by attorney and produce final bill.Extensive knowledge of various electronic billing systems, including E-Billing HUB.Research and respond to any billing issues that may occur.Follow up on unpaid electronically submitted bills and research and resolve any issues.Work closely with attorney, legal administrative assistant, and client to ensure most efficient process.Excellent steward of firm resources.Assist with special projects as needed.Ensure strict confidentiality at all times.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Strasburger & Price, LLP","title":"Legal Billing Coordinator"},{"description":"Responsible for application of cash, credit card and wire transfer payments.Apply Trust receipts and distribute funds as requested by attorney.Transfer of funds from trust accounts to operating account.Research and resolve any unidentified funds received in a timely manner.Transfer of funds to GL to process client refunds as requested by attorney.Maintain and report any unallocated funds on a monthly basis.Process write offs as requested by attorneys.Daily and month-end balancing reports.","duration":"Oct 2007 Aug 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2010","start_date":"Oct 2007","subtitle":"Strasburger & Price, LLP","title":"Cash and Trust Administrator"}],"url":"https://www.linkedin.com/company/clark-hill-law"},{"company":"DFW Tours","company_id":null,"location":"Dallas, Texas","positions":[{"description":"Supervise 11 employees in the accounting/ticketing departmentsManage 8 employees in the group reservations departmentResponsible for applications of cash, credit card, and wire transfer paymentsReceive and process weekly and monthly vendor billsIssue commission checks to Travel Agent clientsProcess and submit profit and commission reports for luxury travel department Maintain group travel accounting filesResponsible for daily bank reconciliation Quality control for bookings made and airline tickets issuedProcess airline tickets and/or hotel vouchers for passengers according to contract rulesWorked with over 40 commercial and private airlinesAssist with company mergers","duration":"Aug 1996 Oct 2007 11 years 3 months","duration_short":"11 years 3 months","end_date":"Oct 2007","start_date":"Aug 1996","subtitle":"DFW Tours","title":"Accounting/Ticketing Supervisor and Group Travel Manager"}],"url":""}]', '["R. Gregg Byrd “I enjoyed working with Audra for several years. She was knowledgeable, efficient, and reliable. I also appreciated her thoughtful, optimistic attitude. ”","Dianne Atchison “During the 10 years we worked together, Audra was a conscientious, integral part of her team, easily able to communicate efficiently and interact with other employees both inside and outside of her department. She remained organized and unflappable, even under the most pressurized circumstances.”"]']### Assistant: The agent's job is to provide cybersecurity risk assessment and improvement strategies, and today, the agent is reaching out to the user to discuss implementing new billing software with enhanced security measures to protect sensitive client information.
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### Human: Agent: ['Larry Rader', 'Responsible for Regulatory permitting and compliance for Oil & Gas operations in the Permian Basin.', 'Regulatory Analyst at Laredo Petroleum', 'Laredo Petroleum, Inc.', '[{"company":"Laredo Petroleum, Inc.","company_id":"laredo-petroleum-inc-","industry":"Oil & Energy","location":"Tulsa, Oklahoma, United States","positions":[{"description":"","duration":"Sep 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Laredo Petroleum, Inc.","title":"Regulatory Analyst"}],"url":"https://www.linkedin.com/company/laredo-petroleum-inc-"},{"company":"WPX Energy","company_id":"wpx-energy","location":"Tulsa, Oklahoma","positions":[{"description":"Responsible for regulatory permitting for operations in Texas and New Mexico. Obtain all necessary permits to drill and complete oil and gas wells. Work closely with Drilling, Completions, Production, Geology, and Land groups to assure all regulatory requirements are satisfied and completed in a timely and accurate manner. Interact with all oil and gas regulatory agencies including the Texas Railroad Commission, New Mexico Oil Conservation Division, and the Bureau of Land Management. Responsible for regulatory permitting for operations in Texas and New Mexico. Obtain all necessary permits to drill and complete oil and gas wells. Work closely with Drilling, Completions, Production, Geology, and Land groups to assure all regulatory requirements are satisfied and completed in a timely and accurate manner. Interact with all oil and gas regulatory agencies including the Texas Railroad Commission, New Mexico Oil Conservation Division, and the Bureau of Land Management.","duration":"Feb 2018 May 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2021","start_date":"Feb 2018","subtitle":"WPX Energy","title":"Regulatory Specialist"}],"url":"https://www.linkedin.com/company/wpx-energy"},{"company":"Midstates Petroleum Company, Inc","company_id":"midstates-petroleum-company-llc","location":"Tulsa, Oklahoma Area","positions":[{"description":"Responsible for regulatory compliance and permitting for operations in Texas and Oklahoma. Coordinate regulatory issues with the Oklahoma Corporation Commission, the Texas Railroad Commission, Oklahoma Water Resources Board, Oklahoma Tax Commission, Bureau of Land Management, Office of Natural Resources, and Texas Commission on Environmental Quality. Obtain all necessary permits to drill, complete, and produce oil and gas wells. Prepare and submit applications to the Oklahoma UIC to secure Saltwater Disposal/Injection Permits as well as filing periodic SW Injection Reports and Mechanical Integrity Tests. Work closely with Drilling, Completions, Production, Geology, and Land groups to make regulatory requirements a seamless part of Operations.","duration":"Aug 2016 Feb 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2018","start_date":"Aug 2016","subtitle":"Midstates Petroleum Company, Inc","title":"Regulatory Specialist"}],"url":"https://www.linkedin.com/company/midstates-petroleum-company-llc"},{"company":"Infostat Systems, Inc.","company_id":"infostat-systems-inc-","location":"Tulsa, Oklahoma Area","positions":[{"description":"Served as a Technical Analyst for Infostat Systems, a Sacramento, CA-based company that produces RIMBase and RIMDrill, oilfield data management software. Test software for functionality and defects and submit recommendations for enhancements. Assist in development of new products, assist in support of the products, and help develop sales and training documentation. Served as a Technical Analyst for Infostat Systems, a Sacramento, CA-based company that produces RIMBase and RIMDrill, oilfield data management software. Test software for functionality and defects and submit recommendations for enhancements. Assist in development of new products, assist in support of the products, and help develop sales and training documentation.","duration":"Feb 2016 Aug 2016 7 months","duration_short":"7 months","end_date":"Aug 2016","start_date":"Feb 2016","subtitle":"Infostat Systems, Inc.","title":"Drilling Software, Technical Advisor"}],"url":"https://www.linkedin.com/company/infostat-systems-inc-"},{"company":"Midstates Petroleum Company LLC","company_id":"midstates-petroleum-company-llc","location":"Tulsa, Oklahoma Area","positions":[{"description":"Served full-time as RIMBase (well information system) administrator for Midstates Petroleum. Provide RIMBase training in the office and field as required. Additional duties include provision of Drilling and Completions analytical services, including cost analyses, data quality assurance, and performance metrics, using Spotfire, RIMBase, Enertia, and Pivot Tables. Served full-time as RIMBase (well information system) administrator for Midstates Petroleum. Provide RIMBase training in the office and field as required. Additional duties include provision of Drilling and Completions analytical services, including cost analyses, data quality assurance, and performance metrics, using Spotfire, RIMBase, Enertia, and Pivot Tables.","duration":"Jan 2015 Feb 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2016","start_date":"Jan 2015","subtitle":"Midstates Petroleum Company LLC","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/midstates-petroleum-company-llc"},{"company":"Apache Corporation","company_id":"apache-corporation","location":"Tulsa / Houston","positions":[{"description":"Served as OpenWells (wellsite information software) administrator and front-line technical support for Worldwide Drilling and Completions staff. Provided training and support for District/Regional office staffs and drilling rig supervisors on a 24 X 7 basis for U.S, Australia, Canada, Egypt, Argentina, and the U.K. Trained over 400 engineers, technicians, rig supervisors, and completion/workover personnel. Troubleshoot all technical issues and serve as liaison between IT Department and end users. Quality-checked OpenWells data integrity and provided constructive feedback to users. Provided ongoing training and information updates to office personnel and to rig users through regular onsite visits. Responsible for continually running metrics and analyses to evaluate Region and Corporate drilling performance, using Pivot Tables and Spotfire to identify statistical operational and cost trends; created meaningful reports for Management. Created Quarterly and Annual Performance Review presentations which were presented to Apache CEO. Generated queries and reports as requested by Drilling and Corporate staff. Responsible for maintaining the Drilling Performance Index (DPI), which determined performance bonuses. Was a member of the Peloton WellView Team responsible for replacing OpenWells, helping with configuration, data integrity for migration, and training documents). Safety: Maintained certification in Hydrogen Sulfide training, First Aid, CPR, and Defensive Driving skills.","duration":"Oct 2002 Jan 2015 12 years 4 months","duration_short":"12 years 4 months","end_date":"Jan 2015","start_date":"Oct 2002","subtitle":"Apache Corporation","title":"Technical Coordinator - Drilling/Completions/Workovers"}],"url":"https://www.linkedin.com/company/apache-corporation"},{"company":"Vintage Petroleum, Inc.","company_id":null,"location":"Tulsa, Oklahoma","positions":[{"description":"Provided technical support and coordination of information for 11-person drilling department. Implemented RimBase drilling report system company-wide and served as administrator. Performed wellsite installations of the reporting system and trained rig supervisors in its use. Coordinated installation of onshore and offshore communications systems. Additional duties included assisting in casing string design, creating wellbore diagrams, Regulatory permitting and reporting, tracking internal work disposition, and wellfile research. Also coordinated and scheduled over 100 in-house continuing education training programs for Operations and Production departments.","duration":"May 1994 Oct 2002 8 years 6 months","duration_short":"8 years 6 months","end_date":"Oct 2002","start_date":"May 1994","subtitle":"Vintage Petroleum, Inc.","title":"Technical Coordinator - Operations"}],"url":""}]', '["Joe Dancy “High end analytical abilities, communicates well, and has the ability to organize complex issues in a compelling and understandable manner. A team player, well prepared, and willing to volunteer participate in energy related projects.”","Tony Benson “It is my pleasure to write a recommendation for Mr. Rader. I have known Larry for a little over 5 years now, and it has truly been and honor and great experience in and out of the work place...His attitude towards his colleagues and his staff is second to none, and his consistent attitude and professionalism is something that I strived for and looked to achieve. His skill set as a leader and specific knowledge/skill set that is applicable to many verticals in this economy is an opportunity for any business to add instant value. Beyond being a mentor of mine at the workplace, he is also one outside of it; a commodity that is rare and in massive demand. Thank you Larry for teaching me in a variety of ways and I hope you continue your journey making others like me better at what they do and hope to accomplish!”"]']
User: ['Larry Rader', 'Responsible for Regulatory permitting and compliance for Oil & Gas operations in the Permian Basin.', 'Regulatory Analyst at Laredo Petroleum', 'Laredo Petroleum, Inc.', '[{"company":"Laredo Petroleum, Inc.","company_id":"laredo-petroleum-inc-","industry":"Oil & Energy","location":"Tulsa, Oklahoma, United States","positions":[{"description":"","duration":"Sep 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Laredo Petroleum, Inc.","title":"Regulatory Analyst"}],"url":"https://www.linkedin.com/company/laredo-petroleum-inc-"},{"company":"WPX Energy","company_id":"wpx-energy","location":"Tulsa, Oklahoma","positions":[{"description":"Responsible for regulatory permitting for operations in Texas and New Mexico. Obtain all necessary permits to drill and complete oil and gas wells. Work closely with Drilling, Completions, Production, Geology, and Land groups to assure all regulatory requirements are satisfied and completed in a timely and accurate manner. Interact with all oil and gas regulatory agencies including the Texas Railroad Commission, New Mexico Oil Conservation Division, and the Bureau of Land Management. Responsible for regulatory permitting for operations in Texas and New Mexico. Obtain all necessary permits to drill and complete oil and gas wells. Work closely with Drilling, Completions, Production, Geology, and Land groups to assure all regulatory requirements are satisfied and completed in a timely and accurate manner. Interact with all oil and gas regulatory agencies including the Texas Railroad Commission, New Mexico Oil Conservation Division, and the Bureau of Land Management.","duration":"Feb 2018 May 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2021","start_date":"Feb 2018","subtitle":"WPX Energy","title":"Regulatory Specialist"}],"url":"https://www.linkedin.com/company/wpx-energy"},{"company":"Midstates Petroleum Company, Inc","company_id":"midstates-petroleum-company-llc","location":"Tulsa, Oklahoma Area","positions":[{"description":"Responsible for regulatory compliance and permitting for operations in Texas and Oklahoma. Coordinate regulatory issues with the Oklahoma Corporation Commission, the Texas Railroad Commission, Oklahoma Water Resources Board, Oklahoma Tax Commission, Bureau of Land Management, Office of Natural Resources, and Texas Commission on Environmental Quality. Obtain all necessary permits to drill, complete, and produce oil and gas wells. Prepare and submit applications to the Oklahoma UIC to secure Saltwater Disposal/Injection Permits as well as filing periodic SW Injection Reports and Mechanical Integrity Tests. Work closely with Drilling, Completions, Production, Geology, and Land groups to make regulatory requirements a seamless part of Operations.","duration":"Aug 2016 Feb 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2018","start_date":"Aug 2016","subtitle":"Midstates Petroleum Company, Inc","title":"Regulatory Specialist"}],"url":"https://www.linkedin.com/company/midstates-petroleum-company-llc"},{"company":"Infostat Systems, Inc.","company_id":"infostat-systems-inc-","location":"Tulsa, Oklahoma Area","positions":[{"description":"Served as a Technical Analyst for Infostat Systems, a Sacramento, CA-based company that produces RIMBase and RIMDrill, oilfield data management software. Test software for functionality and defects and submit recommendations for enhancements. Assist in development of new products, assist in support of the products, and help develop sales and training documentation. Served as a Technical Analyst for Infostat Systems, a Sacramento, CA-based company that produces RIMBase and RIMDrill, oilfield data management software. Test software for functionality and defects and submit recommendations for enhancements. Assist in development of new products, assist in support of the products, and help develop sales and training documentation.","duration":"Feb 2016 Aug 2016 7 months","duration_short":"7 months","end_date":"Aug 2016","start_date":"Feb 2016","subtitle":"Infostat Systems, Inc.","title":"Drilling Software, Technical Advisor"}],"url":"https://www.linkedin.com/company/infostat-systems-inc-"},{"company":"Midstates Petroleum Company LLC","company_id":"midstates-petroleum-company-llc","location":"Tulsa, Oklahoma Area","positions":[{"description":"Served full-time as RIMBase (well information system) administrator for Midstates Petroleum. Provide RIMBase training in the office and field as required. Additional duties include provision of Drilling and Completions analytical services, including cost analyses, data quality assurance, and performance metrics, using Spotfire, RIMBase, Enertia, and Pivot Tables. Served full-time as RIMBase (well information system) administrator for Midstates Petroleum. Provide RIMBase training in the office and field as required. Additional duties include provision of Drilling and Completions analytical services, including cost analyses, data quality assurance, and performance metrics, using Spotfire, RIMBase, Enertia, and Pivot Tables.","duration":"Jan 2015 Feb 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2016","start_date":"Jan 2015","subtitle":"Midstates Petroleum Company LLC","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/midstates-petroleum-company-llc"},{"company":"Apache Corporation","company_id":"apache-corporation","location":"Tulsa / Houston","positions":[{"description":"Served as OpenWells (wellsite information software) administrator and front-line technical support for Worldwide Drilling and Completions staff. Provided training and support for District/Regional office staffs and drilling rig supervisors on a 24 X 7 basis for U.S, Australia, Canada, Egypt, Argentina, and the U.K. Trained over 400 engineers, technicians, rig supervisors, and completion/workover personnel. Troubleshoot all technical issues and serve as liaison between IT Department and end users. Quality-checked OpenWells data integrity and provided constructive feedback to users. Provided ongoing training and information updates to office personnel and to rig users through regular onsite visits. Responsible for continually running metrics and analyses to evaluate Region and Corporate drilling performance, using Pivot Tables and Spotfire to identify statistical operational and cost trends; created meaningful reports for Management. Created Quarterly and Annual Performance Review presentations which were presented to Apache CEO. Generated queries and reports as requested by Drilling and Corporate staff. Responsible for maintaining the Drilling Performance Index (DPI), which determined performance bonuses. Was a member of the Peloton WellView Team responsible for replacing OpenWells, helping with configuration, data integrity for migration, and training documents). Safety: Maintained certification in Hydrogen Sulfide training, First Aid, CPR, and Defensive Driving skills.","duration":"Oct 2002 Jan 2015 12 years 4 months","duration_short":"12 years 4 months","end_date":"Jan 2015","start_date":"Oct 2002","subtitle":"Apache Corporation","title":"Technical Coordinator - Drilling/Completions/Workovers"}],"url":"https://www.linkedin.com/company/apache-corporation"},{"company":"Vintage Petroleum, Inc.","company_id":null,"location":"Tulsa, Oklahoma","positions":[{"description":"Provided technical support and coordination of information for 11-person drilling department. Implemented RimBase drilling report system company-wide and served as administrator. Performed wellsite installations of the reporting system and trained rig supervisors in its use. Coordinated installation of onshore and offshore communications systems. Additional duties included assisting in casing string design, creating wellbore diagrams, Regulatory permitting and reporting, tracking internal work disposition, and wellfile research. Also coordinated and scheduled over 100 in-house continuing education training programs for Operations and Production departments.","duration":"May 1994 Oct 2002 8 years 6 months","duration_short":"8 years 6 months","end_date":"Oct 2002","start_date":"May 1994","subtitle":"Vintage Petroleum, Inc.","title":"Technical Coordinator - Operations"}],"url":""}]', '["Joe Dancy “High end analytical abilities, communicates well, and has the ability to organize complex issues in a compelling and understandable manner. A team player, well prepared, and willing to volunteer participate in energy related projects.”","Tony Benson “It is my pleasure to write a recommendation for Mr. Rader. I have known Larry for a little over 5 years now, and it has truly been and honor and great experience in and out of the work place...His attitude towards his colleagues and his staff is second to none, and his consistent attitude and professionalism is something that I strived for and looked to achieve. His skill set as a leader and specific knowledge/skill set that is applicable to many verticals in this economy is an opportunity for any business to add instant value. Beyond being a mentor of mine at the workplace, he is also one outside of it; a commodity that is rare and in massive demand. Thank you Larry for teaching me in a variety of ways and I hope you continue your journey making others like me better at what they do and hope to accomplish!”"]']### Assistant: The agent's job is to ensure regulatory compliance for oil and gas operations, while today the user is reaching out to the agent because they need assistance with obtaining necessary permits for drilling and completing oil and gas wells.
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### Human: Agent: ['Tonetta Hardekopf', 'Highly experienced Production Planner accustomed to working in a fast-paced environment. Possess strong multi-tasking, organizational, and problem-solving skills with a proven record of consistently meeting objectives. Knowledgeable, competent, efficient and computer literate (Microsoft Works, Outlook, IFS and AX ERP systems).', 'Senior Planner at NRI Electronics Inc', 'NRI Electronics Inc', '[{"company":"NRI Electronics Inc","company_id":"nri-electronics-inc","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Anoka/Rochester. MN","positions":[{"description":"","duration":"Oct 2015 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"NRI Electronics Inc","title":"Senior Planner"}],"url":"https://www.linkedin.com/company/nri-electronics-inc"},{"company":"Exlar Actuation Solutions","company_id":"exlar-corporation","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Maintain a consistent flow of material from supplier to the customer for assigned product lines. Forecast demand and purchase the necessary materials, supplies and equipment for assigned products including expedited parts while balancing on-time delivery goals, while meeting inventory turn goals and minimizing obsolescence. Maintain production plans to support the forecast, adjust those plans to actual demand and work with production control on constraint issues in order to meet customer requirements. Negotiate supplier agreements, resolve supplier quality and commercial issues, coordinate ECO implementations, facilitate product introductions and redesigns, and assist engineering by identifying alternative manufacturers and qualified suppliers.","duration":"Apr 2014 Oct 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2015","start_date":"Apr 2014","subtitle":"Exlar Actuation Solutions","title":"Buyer/Planner"}],"url":"https://www.linkedin.com/company/exlar-corporation"},{"company":"Minco Products, Inc","company_id":"minco-products-inc","location":null,"positions":[{"description":"Responsible for managing the Rigid Flex, Multi-layer and Flex Coil product lines. Quoted and managed lead times. Set-up milestones for production and sales to insure orders tracked on time. Worked with outside vendors to set-up schedules and expectations. Managed large customer projects through completion. Participated in daily tactical planning meetings. Created a daily priority list for second shift plus. Acted as liaison between first and second shift Set Master Schedules for both the Coil Product Line and the Layer Lay-up Area. Coordinated with other Departments in order to flow jobs between areas effectively. Worked with \\"New Product Teams\\" to develop effective product launch plans. Worked with Engineering to flow down ECO\'s to the production floor and implemented the changes to WIP and finished goods. Worked closely with stock room personnel to set up the Reorder Points, Min/Max settings, Shelf Life testing policies. Coordinated with Buyers to set-up yearly Blanket Orders, set-up up a material plan for large customer orders in order to use price breaks and minimum order requirements. Monitored inventory levels of both raw, semi-finished and finished goods. Worked with the Material Coordinators to purge inventory monthly. Liaison with Material Coordinators in the logistics area, with Customer Service and Engineering to overcome issues and concerns regarding customer requirements Input and monitored Inventory data to insure inventory levels were managed to obsolesce. Worked cooperatively with Sales and Customer Service to set-up Blanket Orders with safety stock requirements along with a release schedule to manage inventory efficiently both on our end and theirs. Ensure Customers were notified of concerns related to their orders and deliveries.","duration":"Apr 1983 Sep 2013 30 years 6 months","duration_short":"30 years 6 months","end_date":"Sep 2013","start_date":"Apr 1983","subtitle":"Minco Products, Inc","title":"Senior Planner Flex Circuits Business Unit"},{"description":"Responsible for managing the Ceramic Sensors, Miniature Sensors, RTDS, SMT Line and material Coordination for our overseas plant. Quoted and managed lead times. Set-up milestones for production and sales to insure orders tracked on time. Worked with outside vendors to set-up schedules and expectations. Managed large customer projects through completion. Lead daily production meetings. Coordinated with other Departments in order to flow jobs between areas effectively. Monitored inventory levels of both raw, semi-finished and finished goods. Worked with the Material Coordinators to purge inventory monthly. Worked cooperatively with Sales and Customer Service to set-up Blanket Orders with safety stock requirements along with a release schedule to manage inventory efficiently both on our end and theirs. Ensure Customers were notified of concerns related to their orders and deliveries.","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"Minco Products Inc","title":"Senior Planner Sensors Business Unit"}],"url":"https://www.linkedin.com/company/minco-products-inc"}]', '["“Tonetta is one of the most detail oriented people I have met throughout my career. She takes pride and ownership in her role and responsibilities. Her attention to detail and desire to fulfill her customer demands are an asset for where her road may take her.”","“Tonetta and I worked in the Planning department at Minco. She is someone that I could rely on. She is very knowledgeable as far as manufacturing/planning goes. Tonetta is very helpful and trustworthy. I would recommend Tonetta for any position. She would be an asset to any company.”"]']
User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']### Assistant: The agent's job is to manage the production plans and ensure customer demands are met, and today, the user is reaching out to the agent because they need assistance with forecasting demand and purchasing necessary materials for their underwriting role.
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### Human: Agent: ['Alex Landis', 'Goal-Oriented Achiever. Very task oriented. Prioritizes objectives in order to achieve visible results. Effective Team Player Plays well with others. Superb organizational and interpersonal skills make for a good team leader. Also serves as a valuable team member. Specialties: Proficient on both Mac & PC in the following applications: Adobe Photoshop, Adobe Dreamweaver, Adobe Illustrator, Adobe InDesign, Microsoft Word, Microsoft PowerPoint, Keynote Took courses in Financial Accounting, Marketing, Management, Sales, Advertising Research, International Advertising, Advertising Ethics', 'Owner at alandis design', 'alandis design', '[{"company":"alandis design","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Aug 2011","subtitle":"alandis design","title":"Owner"}],"url":""},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"Willing to undertake most jobs, but especially interested in Web design, logo design and branding, as well as layout design, such as wedding programs and event invitations. Willing to undertake most jobs, but especially interested in Web design, logo design and branding, as well as layout design, such as wedding programs and event invitations.","duration":"Apr 2009 Aug 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2011","start_date":"Apr 2009","subtitle":"Self-employed","title":"Freelance designer"}],"url":""},{"company":"ingeNEWity (student ad agency)","company_id":null,"location":"","positions":[{"description":"As creative director for a seven-member team, I was charged with helping develop a comprehensive ad campaign for Forensic Science for Lawyers, a distance learning course at the University of Florida. We chose to create eye-catching print, email, and banner ads, as well as several promotional items. I also designed and implemented a 120-page plan book to present the campaign to our client. As creative director for a seven-member team, I was charged with helping develop a comprehensive ad campaign for Forensic Science for Lawyers, a distance learning course at the University of Florida. We chose to create eye-catching print, email, and banner ads, as well as several promotional items. I also designed and implemented a 120-page plan book to present the campaign to our client.","duration":"Jan 2009 Apr 2009 4 months","duration_short":"4 months","end_date":"Apr 2009","start_date":"Jan 2009","subtitle":"ingeNEWity (student ad agency)","title":"Creative Director"}],"url":""},{"company":"Anastasia Baptist Church","company_id":null,"location":"","positions":[{"description":"Responsible for producing quarterly newsletter for 2,000-member congregation. Responsible for writing articles, as well as designing layout of publication. Responsible for producing quarterly newsletter for 2,000-member congregation. Responsible for writing articles, as well as designing layout of publication.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Anastasia Baptist Church","title":"Freelance designer"}],"url":""}]', '["Scott Graddy “All of my customers whom I have referenced Alex, simply love her She is attentive and thorough. No words can reflect how good it is to have a service provider like Alex that I can hand off one of my customers to and know that they will be fully satisfied.”","Anne rhoden “To be honest, I could have checked all seven boxes describing the work Alex has done for me. She is great to work with, has many, many creative ideas, and she is highly communicative with her clients. I am extremely pleased with the work she has done for my company, and would not hesitate to recommend her to other companies.”"]']
User: ['Mark Jones', 'Digital and print marketing specialist. Passionate about brand development and fresh content creation. Self motivated, devoted to connecting businesses with new customers.Background in Product/Portrait/Studio Photography, Commercial Videography, Graphic Design, Web Development and Product Branding.', 'Business Owner at Mark Jones Media Co. - We believe businesses should get quality design work at an affordable price.', 'Mark Jones Media Co.', '[{"company":"Mark Jones Media Co.","company_id":"mark-jones-media-co","industry":"Media Production","location":"Eureka, Illinois","positions":[{"description":"Mark Jones Media Co. specialized in web development, graphic design, photography, videography and publication. Mark Jones Media Co. specialized in web development, graphic design, photography, videography and publication.","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Mark Jones Media Co.","title":"Business Owner"}],"url":"https://www.linkedin.com/company/mark-jones-media-co"},{"company":"Daniel Mfg. Inc.","company_id":"daniel-mfg-inc-","location":null,"positions":[{"description":"Summary - Responsible for all marketing campaigns and product line sales. - Build customer base by branding company with online and print content creation. - Lead day to day creative operations launching new product media that speaks to target market. www.danielmfg.com / www.monkeyfistlift.com Tasks • Represent Daniel Mfg. Inc. as leading innovator of demolition tools and attachments.• Manage, analyze and report traffic from CPC search engine and social media campaigns.• Maintain awareness of new media practices implementing them into overall creative strategy. • Communicate with high rung printing companies to deliver unique material for customers. • Partner with designers to capture look and feel of products.• Create new campaign strategies by evaluating target market and existing customer base. • In-studio product photography. • Re-evaluate existing graphical content to make improvements. • Oversee email marketing database from trade show and subscription interests. • Design all new print media and booth graphics for trade shows conducted in the United States and abroad. • Increase product awareness by forming new relationships with industry bloggers and print publications. • Film and edit all product videos working on job sites and conducting interviews with existing customers. • Create product guide for new customers and international dealer base. • Facilitate all media to create company website and landing pages for new products. • Evaluate customer interaction with sales department to create web based customer/sales automation.• Manage advertising budget promoting efficiency in department for maximum return.","duration":"May 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"May 2012","subtitle":"Daniel Mfg. Inc.","title":"Marketing Director"},{"description":"","duration":"Mar 2012 Sep 2016 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2016","start_date":"Mar 2012","subtitle":"Daniel Mfg. Inc.","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/daniel-mfg-inc-"},{"company":"Petersen Healthcare","company_id":null,"location":"Peoria, Illinois Area","positions":[{"description":"Growing awareness about Peterson Healthcare and it\'s 100+ facilities. Growing awareness about Peterson Healthcare and it\'s 100+ facilities.","duration":"Sep 2016 Oct 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2017","start_date":"Sep 2016","subtitle":"Petersen Healthcare","title":"Director of Marketing"}],"url":""},{"company":"Louisville Slugger Sports Complex","company_id":"louisville-slugger-sports-complex","location":"Peoria, Illinois Area","positions":[{"description":"","duration":"Apr 2017 Aug 2017 5 months","duration_short":"5 months","end_date":"Aug 2017","start_date":"Apr 2017","subtitle":"Louisville Slugger Sports Complex","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/louisville-slugger-sports-complex"}]', '["Taylor Ingram, SHRM-CP “Mark is great behind the camera! From engagements and weddings, to newborn and family pictures, he has captured amazing photographs for our family and our friends. The passion for photography and professionalism that he possesses are evident when working with him. In Mark, our family has found a forever photographer and friend!”","Ross Walker “Mark is an extremely talented individual. I have witnessed his ability to market and sell products and have always been impressed. He takes the time to understand how customers receive sales/marketing information and always delivers remarkable results. ”"]']### Assistant: The agent's job is to provide graphic design services, and today the user is reaching out to the agent because they need assistance with branding and fresh content creation for their business.
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### Human: Agent: ['Olga Ward', 'I use cutting edge technology to train the brains for the discovery of what our brains are capable of. I offer in-office sessions in my Beaverton, Oregon office, provide home neurofeedback services as well as promote neurofeedback equipment sales to other professionals. I am open to client referrals and professional connections and collaborations. Please check out www.BeavertonNeurofeedback.com', 'Neurofeedback practitioner and neurOptimal® rep. I use advanced brain training technology to improve sleep, reduce anxiety, and more. BeavertonNeurofeedback.com', 'Beaverton Neurofeedback', '[{"company":"Beaverton Neurofeedback","company_id":"beaverton-neurofeedback","industry":"Alternative Medicine","location":"Beaverton, OR","positions":[{"description":"Your brain is capable of optimal functioning, but when your central nervous system is off kilter your brain operates inefficiently. Symptoms of a less than optimally functioning central nervous system can include: memory problems, poor performance on tasks, difficulty sleeping, feeling low or sad, difficulty paying attention, overactivity, feeling anxious, addictions, headaches, catching colds and infections, irritability, feeling stressed and overwhelmed.Though NeurOptimal is not a medical treatment for illnesses, many people have experienced relief from physical, mental, and emotional symptoms. Athletes, business professionals, students, and musicians have also experienced enhanced performance.","duration":"Apr 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Apr 2018","subtitle":"Beaverton Neurofeedback","title":"Neurofeedback Practitioner/NeurOptimal sales representative"}],"url":"https://www.linkedin.com/company/beaverton-neurofeedback"}]', '["Janet Kindschuh, DPT “I highly recommend Olga and her Beaverton Neurofeedback practice. She is very knowledgeable about neurofeedback, explains the process in an understandable way, and is constantly learning and growing. Neurofeedback is an incredible modality that can supplement therapy and facilitate healing in many realms. Olga is very passionate about what she does and excels as a private business owner. I am honored and privileged to know her and have her in my network of rehab professionals and friends.”","Kevin McWhirter “I was skeptical at first about trying Neurofeedback, but after 2 sessions I find myself more focused, alert, and organized. The treatments are very relaxing, calming, and non-threatening. I highly recommend that you try out the process with Olga, you have nothing to lose but fog brain, and squirrel syndrome. ”"]']
User: ['Dr. Jane Fresne, Naprapath', 'Doctor of Naprapathy, Neurofeedback (EEG biofeedback), Zyto nutritional scan, Evox emotional reframing. Reiki Energy Practitioner, Los Angeles, Ca.Naprapathic manipulation aligning the body through soft tissue release including spinal adjustment, pain relief, joint impingement release, and nutritional counseling.Neurofeedback brain trainings are effective addressing depression, anxiety, addiction, ADD, ADHD, autism, traumatic brain injury, stroke, environmental toxicity/chemical brain injury, PTSD, OCD, aging brain. Specialties: Naprapath:Connective tissue specialist, Neurofeedback, Nutritional counseling, Reiki Master/Teacher, Shamanism as studied in Peru, Zyto meridian/nutritional scan, Evox emotional reframing, raw food preparation classes, Cleansing classes. Virtual and phone sessions available!', 'Naprapathic Connective Tissue, Neurofeedback, Biofeedback Frequency, Evox Emotional Reframe, Zyto Health Scan, Reiki', 'Dr. Jane Fresne, D.N.', '[{"company":"Dr. Jane Fresne, D.N.","company_id":null,"location":null,"positions":[{"description":"Neurofeedback: Neurofeedback, also known as EEG biofeedback, is a non-invasive technique used to help the brain self-regulate. Using sensors and special software, brain activity is measured and reflected back through a video display. When we allow the brain to see its own activity, it can then adjust itself for better physical and mental performance. Nothing is ever transferred into the brain, instead recording and feeding back information found within the EEG. http://eeginfo.com/research/index.jsp","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Dr. Jane Fresne, D.N.","title":"Neurofeedback"},{"description":"Reframe your perceptions for emotional wellnessAnother area of technology that ZYTO has pioneered is perception reframing. The frequencies in your voice reveal your subconscious perception about a topic, and ZYTO perception reframing technology is able to create a voice map of those frequencies to determine what’s “missing” compared to the ideal perception. The software then allows you to subconsciously absorb that information to help you reframe a perception.Since perceptions play such a prominent role in your life, reframing them can result in improvements in relationships, performance, and overall happiness. And because emotional and physical health both influence and are influenced by each other, Dr. Fresne combines ZYTO scanning with perception reframing to assist clients in a more holistic way.","duration":"Jul 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jul 2010","subtitle":"Dr. Jane Fresne, D.N.","title":"Evox Emotional Reframing"},{"description":"The core of ZYTO technology is biocommunication scanning. By measuring your body for galvanic skin response, a ZYTO scan can determine which nutritional supplements, foods, oils, or services your body is most biologically coherent with. The more primitive form of this technology is referred to as electrodermal screening (EDS), but biocommunication scanning has advanced EDS by providing more accurate measurements, an expansive list of items to scan for, and advanced scanning options, among other things.What it all adds up to is a more personalized experience for you when you get a scan from Dr Jane Fresne, D.N. These individualized results will help you make decisions that can positively impact your physical health.","duration":"Jul 2005 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Jul 2005","subtitle":"Dr. Jane Fresne, D.N.","title":"Zyto Health Assessment"},{"description":"Dr. Fresne, D.N. is a licenced doctor of Naprapathy practicing Neurofeedback in Los Angeles, Ca. As a Naprapath, Dr. Fresne re-aligns and adjusts skeletal and soft tissue imbalances in the body which cause pain. Neurofeedback: Dr. Fresne, D.N. received training at EEG Institute, L.A. eeginfo.com. These brain trainings are effective addressing depression, anxiety, addiction, ADD, ADHD, autism, migraine, insomnia, TBI, stroke, environmental toxicity/chemical brain injury, PTSD, OCD, aging brain and more. Dr. Fresne facilitates Zyto scans which will give a detailed account of which supplements are needed by the body at that time using a hand cradle. A report is produced of the meridian and organ stressors. https://www.zyto.com. She also facilitates Evox emotional perception reframing which helps every area of one\'s life as the sensor hears imbalances in the voice and returns improved frequencies within minutes also with charts showing the improvement. Jane Fresne, D.N. is a Reiki practitioner and teacher, balancing the subtle energy and is studying, practicing and teaching Shamanism as learned in Peru.","duration":"Sep 2004 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"Sep 2004","subtitle":"Dr. Jane Fresne, D.N.","title":"Naprapath"}],"url":""}]', '["“I first met Jane when she was studying Naprapathy. Even then, I could tell that she was a natural and gifted healer. After she graduated and opened her practice I went to her for a problem I was having with the rotator cuff in my shoulder. My initial impression of Jane was correct-she is an amazing healer and produced amazing results from the first session and I left her office with almost no pain. I appreciate that she determines and treats the source of the problem, not just the symptoms. I mentioned to her that I seemed to be in a rut in my business and emotionally. She delved into helping me in those areas with her boundless enthusiasm and knowledge and helped me get \\"unstuck.\\" She really stuck with me and with her help I have had prodigious results. I have a very busy schedule and I try not to waste time-I\'m really looking forward to my appointment with her tomorrow and that\'s as high a recommendation as I can give.”","“Jane helped us at a public fund raiser for our State Representative at that time, Dan Burke. In a back yard barbque we offered Naprapathic treatments to members of city government. It was a beautiful, and sunny afternoon and our efforts were appreciated.”"]']### Assistant: The agent's job is to provide advanced brain training technology for improved mental and physical performance, while the user is reaching out to the agent because they need neurofeedback sessions to address depression and anxiety.
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### Human: Agent: ['Kristina McDaniel', "EGOSCUE - Pain Relief Posture Alignment Therapy - What is Egoscue?Pronounced (E-gos-que) and considered the World Leader in Non-Medical Pain Relief, this revolutionary method for stopping chronic pain is deeply rooted in the belief that your body will never let you down. Your design isn't flawed, your posture is. We've developed a program that is natural, makes sense, and gets results. We put you back in the driver's seat of your health with a series of gentle corrective exercises, called e-cises, tailored exclusively for you. This custom therapeutic approach brings your posture back into balance, thus returning your body to proper function. You can expect to feel better, have less or no pain, restore your physical self-confidence, increase your daily energy and just feel good.Quantapoint - You face a number of challenges that can impact project performance when modifying, maintaining or operating existing facilities such as buildings, museums, refineries, chemical plants, power plants or offshore platforms. TDet Norske Veritas (DNV) Responsible for overall management and oversight of business development activities that relate to the product safety directives (CE Mark)ABS Quality Evaluations Responsible for selling ISO 9001:2000 Quality Management Systems Standards which assisted companies to establish improved performances processes and either maintain or achieve ISO certification.UPS Responsible for sales in assigned territory, producing and increase of 40%.Promaxima Manufacturing Air Products Served as shift team lead to achieve plant production of 26.2 million linear cubic feet of carbon monoxide and 54.7 linear cubic feet of hydrogen per day. Interacted with pipeline customers to achieve a high level of service, quality product and on time delivery which enhanced customer satisfaction and encouraged future sales.Specialties: Business Development, Preparing Proposals, Building Customer Relationships, Creating and Implementing Strategies", 'Owner/Director/Lead Posture Alignment Therapist at EGOSCUE Houston', 'EGOSCUE', '[{"company":"EGOSCUE","company_id":"egoscue","industry":"Wellness and Fitness Services","location":"","positions":[{"description":"","duration":"May 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"May 2011","subtitle":"EGOSCUE","title":"Owner/Director/Lead Therapist"}],"url":"https://www.linkedin.com/company/egoscue"},{"company":"Egoscue Houston","company_id":"egoscue-houston","location":"United States","positions":[{"description":"","duration":"May 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"May 2011","subtitle":"Egoscue Houston","title":"Owner/Lead Therapist"}],"url":"https://www.linkedin.com/company/egoscue-houston"},{"company":"Quantapoint","company_id":"quantapoint","location":"","positions":[{"description":"Quantapoint provides laser scanning technology and services that help our clients achieve Zero-Defect Projects™. Quantapoint “digitizes” facilities using its patented laser scanning technology and provides professional services for visualization, analysis, quality control and decision support to help eliminate potential risks across the project lifecycle. Quantapoint provides laser scanning technology and services that help our clients achieve Zero-Defect Projects™. Quantapoint “digitizes” facilities using its patented laser scanning technology and provides professional services for visualization, analysis, quality control and decision support to help eliminate potential risks across the project lifecycle.","duration":"Dec 2008 Dec 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2009","start_date":"Dec 2008","subtitle":"Quantapoint","title":"Business Development Director"}],"url":"https://www.linkedin.com/company/quantapoint"},{"company":"Det Norske Veritas","company_id":"dnv","location":"","positions":[{"description":"Responsible for overall management and oversight of business development, activities that relate to the product safety directives (CE mark) services, in North America, for the 12 European Directives for which DNV is a notified body. Responsible for overall management and oversight of business development, activities that relate to the product safety directives (CE mark) services, in North America, for the 12 European Directives for which DNV is a notified body.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Det Norske Veritas","title":"Product Certification Business Development Manager"}],"url":"https://www.linkedin.com/company/dnv"},{"company":"ABS Consulting","company_id":"abs-consulting","location":"","positions":[{"description":"Responsible for selling ISO 9001:2000 Quality Management Systems Standards which assisted companies to establish improved performance processes and either maintain or achieve ISO certification. Responsible for selling ISO 9001:2000 Quality Management Systems Standards which assisted companies to establish improved performance processes and either maintain or achieve ISO certification.","duration":"May 2005 May 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2007","start_date":"May 2005","subtitle":"ABS Consulting","title":"Manager of Business Development"}],"url":"https://www.linkedin.com/company/abs-consulting"},{"company":"UPS Supply Chain Solutions","company_id":"ups-supply-chain-solutions","location":"","positions":[{"description":"Responsible for responding to customer inquiries and producing sales in the small package industry. Responsible for responding to customer inquiries and producing sales in the small package industry.","duration":"May 2004 May 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2005","start_date":"May 2004","subtitle":"UPS Supply Chain Solutions","title":"Sales and Marketing Rep"}],"url":"https://www.linkedin.com/company/ups-supply-chain-solutions"},{"company":"Promaxima Manufacturing","company_id":null,"location":"","positions":[{"description":"Responsible for responding to customer inquiries and producing sales. Responsible for responding to customer inquiries and producing sales.","duration":"May 2003 May 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2004","start_date":"May 2003","subtitle":"Promaxima Manufacturing","title":"Inside Sales and Marketing Rep"}],"url":""},{"company":"Air Products","company_id":"air-products","location":"","positions":[{"description":"Served as shift team lead to achieve plant production of 26.2 million linear cubic feet of carbon monoxide and 54.7 linear cubic feet of hydrogen per day. Served as shift team lead to achieve plant production of 26.2 million linear cubic feet of carbon monoxide and 54.7 linear cubic feet of hydrogen per day.","duration":"Jun 1999 Apr 2003 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2003","start_date":"Jun 1999","subtitle":"Air Products","title":"Senior Board Operator"}],"url":"https://www.linkedin.com/company/air-products"}]', '["Marc B. “In the brief time I worked with Kristina, my experience of her was extremely positive. I felt that she brought a go-getter attitude to work every day and was willing to work together to make things happen. Her drive and personality are sure to make any company more successful.”","Maya Ben-Bassat “I am happy to have the opportunity to recommend Kristina. She is very reliable, dedicated and upbeat. She has a team player mind-set, is very professional and hardworking. Kristina would be an asset to any company!”"]']
User: ['Richard Jones', 'Our work is typically in land development, site planning and water and sewer utility design. We also perform EPSC inspections, residential structural inspections and design foundations for prefabricated steel buildings.Also we are called upon for construction project management on airport and highway construction.', 'Safety & Health Manager at Rogers Group Inc.', 'Rogers Engineering Group', '[{"company":"Rogers Engineering Group","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Rogers Engineering Group","title":"Engineering Manager"}],"url":""},{"company":"Rogers Group Inc.","company_id":"rogers-group-inc.","location":"","positions":[{"description":"Working in both East Middle Tennessee and Arkansas as a Safety & Health Manager with Rogers Group, Inc.","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Rogers Group Inc.","title":"Safety & Health Manager"}],"url":"https://www.linkedin.com/company/rogers-group-inc."}]', '["“Great engineer and an even better human being!”","“There are many types of Civil Engineers you can hire. Richard is the type that can get the job done. I can not comment on his ability to do pattern books, and other eye wash. However I can recommend Richard as someone who knows what works out in the field not just on a computer screen.”"]']### Assistant: The agent's job is to provide pain relief posture alignment therapy, and today, the agent is reaching out to the user because they need their expertise in land development and construction project management for a new project.
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### Human: Agent: ['Elizabeth Zafrani', "If life is a tree, then I'm using Breadth First Search to explore it.", 'Senior Android Engineer at Foodsmart', 'Foodsmart', '[{"company":"Foodsmart","company_id":"foodsmartbyzipongo","industry":"Wellness and Fitness Services","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Foodsmart","title":"Senior Android Engineer"},{"description":"","duration":"Jan 2017 Sep 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2018","start_date":"Jan 2017","subtitle":"Foodsmart","title":"Software Engineer (Android)"},{"description":"","duration":"Jun 2015 Jan 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2017","start_date":"Jun 2015","subtitle":"Zipongo - Eating Well Made Simple","title":"Software Engineer (Full Stack)"}],"url":"https://www.linkedin.com/company/foodsmartbyzipongo"},{"company":"Time Inc.","company_id":"time-inc-","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2014 Feb 2015 9 months","duration_short":"9 months","end_date":"Feb 2015","start_date":"Jun 2014","subtitle":"Time Inc.","title":"Jr Application Engineer"}],"url":"https://www.linkedin.com/company/time-inc-"}]', '["LinkedIn User “For over 2 years I’ve worked with Elizabeth on Zipongo’s Android app as the Product Design Lead. She is highly collaborative and meticulous, capable of evaluating designs with strategic foresight and implementing them to spec. She is unafraid to call out more efficient or practical alternatives, a solid marker of thought leadership. Many times, Elizabeth’s intuition and proactivity have been major contributors to catching problems early, thereby reducing development and QA time downstream. Her reliability and communication skills build trust, a valuable element to building a healthy work culture. If you’re looking for an engineer with web and Android skills who asks the right questions, I’d strongly recommend Elizabeth.”","Shara Senior “I\'ve had the pleasure of working with Elizabeth over the last couple of years at Zipongo on several projects, including development of new features on web, backend, and Android. What stands out most Elizabeth is her thoroughness and attention to detail. She implements projects to spec, but isn\'t afraid to question or make suggestions when she has a different idea on how things can be executed. She enthusiastically participated in user research sessions, and took the initiative to research ways to address navigation questions that surfaced during research. Elizabeth\'s approach and great attitude was appreciated by all members of the team, including QA and Design. I\'d love to have the opportunity to work with her again!”"]']
User: ['Rob Johnson', "I'm a fitness professional with 15+ years of industry experience ranging from personal training, coaching, management, and team building. I’m a passionate person with a burning desire to help others reach their potential.", 'Director of Training and Education at Fit Republic Health | Fort Washington Fitness', 'Fit Republic Health Clubs', '[{"company":"Fit Republic Health Clubs","company_id":"fit-republic-health-clubs","industry":"Wellness and Fitness Services","location":"","positions":[{"description":"Responsible for overall development of our company’s team of personal trainers and coaches. Duties include recruitment, education, training, development, compliance, program design, community outreach and general support.","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Fit Republic Health Clubs","title":"Director of Training and Education"}],"url":"https://www.linkedin.com/company/fit-republic-health-clubs"},{"company":"Coach Rob","company_id":null,"location":"fresno, california","positions":[{"description":"My mission is to \\"meet\\" the client at their respective stage in the journey then to build a comprehensive program that will take them to their next level. My coaching/ programming model is tailored to both individuals and groups to elicit the best results in fitness, health, and body transformation.I have always believed that the first step in making progress- whether its in fitness or in life, is to understand ones current position and then to use that information as bridge for the future.Services:-Private Training-Nutrition & Lifestyle Coaching-Boot Camp Coach-Workplace Wellness Consultant","duration":"Apr 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Coach Rob","title":"Fitness Professional | Nutrition Coach | Transformation Specialist"}],"url":""},{"company":"Fort Washington Fitness","company_id":"fort-washington-fitness","location":"9471 N. Fort Washington Road Fresno, CA 93730","positions":[{"description":"","duration":"Feb 2020 Jan 2021 1 year","duration_short":"1 year","end_date":"Jan 2021","start_date":"Feb 2020","subtitle":"Fort Washington Fitness","title":"General Manager"}],"url":"https://www.linkedin.com/company/fort-washington-fitness"},{"company":"Synergy Boot Camp","company_id":null,"location":"fresno, california","positions":[{"description":"Training and leading a dynamic group of individuals through a fun, productive, and intense boot camp session","duration":"Apr 2014 Oct 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2018","start_date":"Apr 2014","subtitle":"Synergy Boot Camp","title":"Program Director"}],"url":""},{"company":"Califitness","company_id":null,"location":"California Central Valley & Beyond","positions":[{"description":"About:Established in 2004, our mission is to be the world’s premier fitness equipment services company. We understand that what we do is not just about “nuts & bolts”; it’s about supporting a industry that promotes health, life, and wellness.Markets We Serve:- Athletics- Corporate Wellness- Schools & Universities- Health Clubs- Hospitality & Lodging- Medical & Rehabilitation","duration":"Aug 2012 Nov 2012 4 months","duration_short":"4 months","end_date":"Nov 2012","start_date":"Aug 2012","subtitle":"Califitness","title":"Director of Business Development"}],"url":""},{"company":"Fitness Together CenCal","company_id":"wellbiz-brands-inc","location":"Fresno, California Area","positions":[{"description":"At Fitness Together all we do is one-on-one fitness training in the luxury of private training suites. There are no crowds, no lines, and no sweaty equipment. Our qualified fitness professionals are trained to get you maximum results within scheduled workout times. We even include fitness assessments with every training program so you can track your result. In this environment, all the focus is on you!Fitness Together programs have worked for men and women from ages 13 to 95. Our clients come from every walk of life and many have no prior experience with exercise . Whether your goals include muscle tone, weight loss, an increase in muscle mass or cardiovascular health, we will create an individualize program for you. We know how to get results and we make it convienent and comfortable for you to get in the best shape of your life with no waiting and no distractions.Our Clients Look Good In Public, Because They Train In Private!","duration":"Oct 2007 Jan 2012 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2012","start_date":"Oct 2007","subtitle":"Fitness Together CenCal","title":"Co- Owner"}],"url":"https://www.linkedin.com/company/wellbiz-brands-inc"},{"company":"Signature Training by Rob","company_id":null,"location":"Fresno, California Area","positions":[{"description":"As an independent Professional Fitness Trainer, I created Signature Training By Rob to be a Mobile Fitness Training Company. I serviced clients in home, at local parks, and at select personal training venues.The objective of Signature Training By Rob was to create an intimate fitness training relationship with all cleints and to sevice them on a true individual basis. The type of I training performed varied from 1-on-1 to small groups. Signature Training By Rob built a network of clients that spanned several cities throughout the Central Valley.","duration":"May 2005 Sep 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2007","start_date":"May 2005","subtitle":"Signature Training by Rob","title":"Owner"}],"url":""},{"company":"Bally Total Fitness","company_id":"bally-total-fitness","location":null,"positions":[{"description":"As a Bally Total Fitness Personal Training Director I was responsible for all operations as it related to personal training and nutritional sales.Some of my duties included:-Meeting Monthly/ Quarterly/ Yearly Sales Projections-Recruiting/ Hiring -Staff Training and Development-Client and Member relations-Equipement/ Facility Maintenance-Supporting Membership Sales/ Service","duration":"Sep 2003 Jan 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2005","start_date":"Sep 2003","subtitle":"Bally Total Fitness","title":"Personal Training Director"},{"description":"As a Bally Total Fitness Operations Manager my role was to oversee and support the following departments within the club:-Personal Training-Nutritional/ Retail-Maintenance/ Housekeeping-Child CareIn this position I was responsible staff training and development, payroll, scheduling, and meeting performance objectives for each department.","duration":"Nov 2001 Sep 2003 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2003","start_date":"Nov 2001","subtitle":"Bally Total Fitness","title":"Operations Manager"},{"description":"As a Personal Trainer I assisted clients and members with the pursuit of their health and fitness goals. Duties included the following:-Fitness Assessments/ Evaluations-Program Upgrade/ Modification-Weight Management Coaching/ Consulting-Promotion of Bally Nutritional Products","duration":"Jan 1999 Nov 2001 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2001","start_date":"Jan 1999","subtitle":"Bally Total Fitness","title":"Certified Personal Trainer"}],"url":"https://www.linkedin.com/company/bally-total-fitness"},{"company":"California State University, Fresno","company_id":"california-state-university-fresno","location":"","positions":[{"description":"While pursuing a degree in Exercise Science I had the priviledge of interning with Fresno State\'s Strength and Conditioning Department. I assisted the following sports:-Men\' Track and Field-Men\'s Basketball-Women\'s Basketball-Men\'s SoccerMy duties were to assist the Head Strength Coach with supervising each teams training program(s).","duration":"Sep 1998 Jan 1999 5 months","duration_short":"5 months","end_date":"Jan 1999","start_date":"Sep 1998","subtitle":"California State University, Fresno","title":"Strength and Conditioning Intern"}],"url":"https://www.linkedin.com/company/california-state-university-fresno"}]', '["“Rob Johnson at Fitness Together has embraced the world of social networking with open arms and is utilizing it successfully! Fitness Together’s motto of “One Client, One Trainer, One Goal” has proven success for their clients, and it’s a motto we completely believe in. It was a pleasure helping Fitness Together navigate into this new social media world, and we continue to be big FANS of yours!”","“I received great personal benefits to my health through Robs personal training.”","“Rob\'s marketing is dead on accurate. No other fitness program provides the high-impact results as personal, one-on-one training.”","“Rob is very supportive of a person\'s goal to live a healthier lifestyle. He is there every step of the way with tons of enthusiasm especially in the morning when most of us lack that. I highly recommend him.”","“Rob is very passionate and knowledgable regarding the personal training field. He is motivating and sincere in his approach. His skills and what he offers is the best in the industry. I don\'t beleive you can find a better trainer in the valley.”","“Rob is has been training me for over 6 months. He has inspired me to not give up, he has consistantly empowered me to overcome my struggles and has even become a friend. Rob is a visionary who wants to do more than train people in fitness. He is always looking to help others and teach others what he does, so that they too can be successful. I would recommend Rob to anyone I know without a single reservation. He has a high level of professionalism, yet is fun and full of energy. I have seen results in 6 months that have come from Rob pushing me just enough, were I feel and see results, but not too much were I am in pain or feel discouraged.”","“I have worked with Rob in developing and implementing marketing campaigns. I have found him thoughtful, creative, and results oriented. He has a great excitement for growing his business and anticipates success in what he does. He likes what he is doing.”","“Rob and I have been conducting business together for one year. Rob is an energectic, detailed and respectful business owner. Rob follows through on projects and has never been late on his deposit account. As a trainer my experience was wonderful, Rob is very knowledgable in knowing how the body works and what works best for the individual in his presence. I highly recomend Rob as a fitness trainer and as a business partner. Respectfully, Teri Barbella ValPrint Xpress”","“Because my husband and I both own our own businesses, we began looking for a personal trainer to come into our home and instruct us on the proper way to stay healthy and fit. We were referred to Rob and were amazed at his motivation, humbleness, \\"can do\\" attitude and the way in which he takes his profession seriously. We developed a personal relationship with Rob though the nearly one year of training we had with him and although he lost a great trainer, we have gained a valuable friend.”"]']### Assistant: The agent's job is to provide personalized fitness training and coaching services. Today, the agent is reaching out to the user because they need to schedule a consultation to discuss the user's fitness goals and create a tailored training program.
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### Human: Agent: ['Vanessa Daly (Dos Santos) / she / her / ella', 'By 2045, the U.S. will have no racial or ethnic majority group. My mission is to create brand growth in the new America: culturally and racially diverse, fluid, and more human.Award-winner Consumer Psychologist with 7 years in the Marketing and Advertising fields in U.S. and LATAM. I am currently helping companies reach business objectives through human-centric communication and retail marketing strategies.General & Multicultural Marketing Strategy | Cultural Intelligence | Behavioral Economics | Omnichannel Marketing | Shopper Marketing Strategy | Neuromarketing | Brand Strategy Industries: Wine & Spirits, Telco, Food & Beverages, Home Care, Automotive, OTC Health.Languages: English, Spanish, French, Italian, Portuguese.', 'Strategy Director at The Marketing Arm', 'The Marketing Arm', '[{"company":"The Marketing Arm","company_id":"the-marketing-arm","industry":"Marketing Services","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"The Marketing Arm","title":"Strategy Director"}],"url":"https://www.linkedin.com/company/the-marketing-arm"},{"company":"The Integer Group","company_id":"the-integer-group","location":null,"positions":[{"description":"Developed integrated and retail marketing campaigns across multiple clients and projectsCategories: TELCO, On-the-go Coffee, CPG (Snacks), for both General and the Hispanic Markets.","duration":"Feb 2021 Apr 2021 3 months","duration_short":"3 months","end_date":"Apr 2021","start_date":"Feb 2021","subtitle":"The Integer Group","title":"Associate Director, Experience Strategy"},{"description":"• Developed Retail Marketing and communication strategies that create meaningful connections between our clients and their different target segments, in particular, Hispanic, Multicultural Millennials, and Gen Z. • Interpreted data and identify cultural trends, turning them into actionable insights.• Partnered with the Creative Team to develop “great work that works” - inspiring, authentic, culturally relevant, and highly effective-.• Support our clients in the assessment and definition of their marketing strategies and business objectives. • Co-created and became one of the leaders of the first DE&I Committee of the company in December 2019.• Thought Leader in topics around Diversity, Equity and Inclusion.","duration":"Mar 2019 Feb 2021 2 years","duration_short":"2 years","end_date":"Feb 2021","start_date":"Mar 2019","subtitle":"The Integer Group","title":"Cultural Strategist"}],"url":"https://www.linkedin.com/company/the-integer-group"},{"company":"Grey Group","company_id":"grey-group","location":"Dallas/Fort Worth Area","positions":[{"description":"Management of the Planning department in Medellin.Communication strategy development for recognized brands on B2C and B2B sectors like TigoUne (Millicom), Blancox, Refisal, Colcafé, Sello Rojo, Comfama. Support Creative team to produce insightful big ideas and ad campaigns. Management of the Planning department in Medellin.Communication strategy development for recognized brands on B2C and B2B sectors like TigoUne (Millicom), Blancox, Refisal, Colcafé, Sello Rojo, Comfama. Support Creative team to produce insightful big ideas and ad campaigns.","duration":"Dec 2015 Jun 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2017","start_date":"Dec 2015","subtitle":"Grey Group","title":"Brand Strategic Planner"}],"url":"https://www.linkedin.com/company/grey-group"},{"company":"Saatchi & Saatchi","company_id":"saatchi-&-saatchi","location":null,"positions":[{"description":"Strategic Planner","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"Saatchi & Saatchi","title":"Planner"},{"description":"","duration":"Jan 2014 Jul 2014 7 months","duration_short":"7 months","end_date":"Jul 2014","start_date":"Jan 2014","subtitle":"Saatchi & Saatchi","title":"Planning Intern"}],"url":"https://www.linkedin.com/company/saatchi-&-saatchi"}]', '["Julienne Lin “Vanessa is one of the most inquisitive strategists I\'ve had the pleasure of working alongside. She is not only brilliant when it comes to cultural strategy and understanding the multicultural market, but her insights and anthropology background have informed much of the general market direction for clients at Integer as well. She is a great team player and overall a pleasure to work with. ”","Yolanda Contreras Garzón “Vanessa siempre ha destacado como una profesional excepcional, creativa, persistente, orientada al logro de resultados, con gran calidez en su relacionamiento, con facilidad para la planeación y dirección de proyectos, integral como persona y profesional”"]']
User: ['Cesar McCullough', 'More than 20 years experience in communications -- primarily in the U.S. Hispanic market -- for marketing agencies. Life/work experience in Mexico; speak/read/write Spanish fluently. Client/industry experience: airlines, financial services, automotive, toys, government agencies, health care, food and beverage, packaged goods, restaurants.', 'Advertising Producer', 'Global Reps', '[{"company":"Global Reps","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"International Production Services. International Production Services.","duration":"Apr 2009 - Present 12 years 6 months","duration_short":"12 years 6 months","end_date":"Present","start_date":"Apr 2009","subtitle":"Global Reps","title":"Producer"}],"url":""},{"company":"KGBTexas Public Relations / Advertising","company_id":"kgbtexas-public-relations-advertising","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Apr 2014 Nov 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2015","start_date":"Apr 2014","subtitle":"KGBTexas Public Relations / Advertising","title":"Production Manager"}],"url":"https://www.linkedin.com/company/kgbtexas-public-relations-advertising"},{"company":"Bromley Communications","company_id":"bromley","location":"San Antonio, Texas Area","positions":[{"description":"Broadcast Producer Broadcast Producer","duration":"Feb 2010 Apr 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2011","start_date":"Feb 2010","subtitle":"Bromley Communications","title":"Broadcast Producer"}],"url":"https://www.linkedin.com/company/bromley"},{"company":"Market Vision","company_id":"market-vision","location":"San Antonio, Texas Area","positions":[{"description":"Production Manager Production Manager","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Market Vision","title":"Production Manager"}],"url":"https://www.linkedin.com/company/market-vision"},{"company":"Garcia360","company_id":null,"location":"San Antonio, Texas","positions":[{"description":"Production Manager Production Manager","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Garcia360","title":"Production Manager"}],"url":""}]', '["Rafa Juarez “Need a broadcast producer with deep experience in bringing campaigns to life? Look no further, Cesar is your man. With over 20 years of experience producing TV and radio campaigns for Fortune 500 brands at national and local level, Cesar can put together a full production operation with the efficiency, the integrity and the responsibility that assures 100% satisfaction to the client, the agency, the director and the crew. Always on budget. Always on time. On every project, he has the answers to The Five Ws: Who, What, Where, When, and Why. Just ask. He\'ll make things happen. I had the pleasure to work with Cesar both as a creative while working at agencies and as a TV commercial director. He is my right hand on my projects, as I say, \\"my producer.\\" That\'s why it took some time for me to write this review. Please, use in moderation and leave some to others.”","Irene Palasciano “Cesar is one of those people that you keep in touch with throughout your career. He\'s the go to person when you need recommendations on crew, vendors, etc. I was particularly impressed by Cesar\'s ability to handle even the toughest clients-effortlessly and not to mention that you will always laugh in his company. Cesar would be an asset to any team. ”"]']### Assistant: The agent's job is to create brand growth in the new America through human-centric communication and retail marketing strategies, and today the user is reaching out to the agent because they need assistance in producing a TV and radio campaign for their client in the U.S. Hispanic market.
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### Human: Agent: ['Kiel P.', "Currently in catering sales and large-scale event management at the Muckleshoot Indian Casino's beautiful new convention center. I specialze in event sales and business management. I have spent the last 15 years in the Food and Beverage/Hospitality industry, and have worked in several different capacities, both BOH & FOH.", 'Hospitality professional, turned renovation junky.', 'Prism Properties.LLC', '[{"company":"Prism Properties.LLC","company_id":null,"location":"Seattle, Washington, United States","positions":[{"description":"20 year hospitality vereran, turned handy-man and home remodeler. opened a small company in 2019 when the pandemic hit. Still up and operating and gaining more traction by the day. Following your dreams does seem to pay off afterall. 20 year hospitality vereran, turned handy-man and home remodeler. opened a small company in 2019 when the pandemic hit. Still up and operating and gaining more traction by the day. Following your dreams does seem to pay off afterall.","duration":"Mar 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Prism Properties.LLC","title":"Business Owner"}],"url":""},{"company":"Muckleshoot Indian casino","company_id":null,"location":"Auburn, Washington","positions":[{"description":"-Increased event sales by 197% consistently over 2-years. -Established department perameters and operations for brand new 20k sq-ft ballroom with 4 💎 catering & hotel coming on-line.-Menu creation, with emphasis on fine dining & suggestive upselling. -SalesForce Corporate Administrator. -Coordination & detailing of all catered events on property -Manage all orders, procurement and payments -Catered Event sales -Internal meeting sales -Catered event management: Staffing, oversight, execution. -Management of the catering office -Logistical coordination within the property and external vendors -Reporting & analytics as requested","duration":"May 2008 Apr 2020 12 years","duration_short":"12 years","end_date":"Apr 2020","start_date":"May 2008","subtitle":"Muckleshoot Indian casino","title":"Catering Sales Manager"}],"url":""},{"company":"Muckleshoot Indian Casino","company_id":null,"location":"Auburn, Washington","positions":[{"description":"-Lead server-Enforcement of service standards and direction of staff-Storage organization and inventory management -Ordering of supplies for events -Scheduling -Room sets, design and layout diagramming through Social Tables -Final Billing of event actuals -Lead server-Enforcement of service standards and direction of staff-Storage organization and inventory management -Ordering of supplies for events -Scheduling -Room sets, design and layout diagramming through Social Tables -Final Billing of event actuals","duration":"Aug 2004 May 2006 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2006","start_date":"Aug 2004","subtitle":"Muckleshoot Indian Casino","title":"Banquet Captain"}],"url":""}]', '["Nathan Sharp “Kiel is an excellent communicator with an exacting attention to detail. He helped make our player events at Muckleshoot a success, and dealt with emergent issues with aplomb and class. ”","David Adams “Very professional. Thorough and patient. David Adams, IWF”"]']
User: ['Jennifer Tornatta', 'Events Director with 10+ years of event management experience - accustom to working all aspects of events from concept start to event wrap-up. Skilled in business administration with the ability to work seamlessly with vendors, staff, sponsors, committees, and volunteers. Diversified business skills covering event management, financial management, nonprofit management, and administrative tasks.Personal Brand: A logistics expert who uses creativity and collaboration to serve others.', 'Special Events Manager - Second Helpings, Inc | Owner/Wedding & Event Planner - Ruffles & Roses', 'Second Helpings, Inc', '[{"company":"Second Helpings, Inc","company_id":"second-helpings-inc","industry":"Nonprofit Organization Management","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Second Helpings, Inc","title":"Special Events Manger"}],"url":"https://www.linkedin.com/company/second-helpings-inc"},{"company":"Ruffles & Roses Weddings and Events LLC","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"• Plan and execute weddings and events from start to finish• Manage different events/clients with overlapping planning cycles• Determine realistic budgets and monitor spending to stay within budget• Operate a small business including marketing, finances, and sales • Plan and execute weddings and events from start to finish• Manage different events/clients with overlapping planning cycles• Determine realistic budgets and monitor spending to stay within budget• Operate a small business including marketing, finances, and sales","duration":"May 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"May 2009","subtitle":"Ruffles & Roses Weddings and Events LLC","title":"Owner"}],"url":""},{"company":"Integrating Woman Leaders Foundation","company_id":"integrating-woman-leaders-foundation","location":null,"positions":[{"description":"• Coordinate all logistics for two all-day conferences from start to finish - Indianapolis & Louisville • Plan and execute networking and other events• Collaborate with sponsors, speakers, planning committees and volunteers• Manage and evaluate all finances for the organization• Supervise staff and interns and provide general office support","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Integrating Woman Leaders Foundation","title":"Director of Events & Finance"},{"description":"• Coordinate all logistics for two all-day conferences from start to finish - Indianapolis & Louisville• Plan and execute quarterly networking events• Collaborate with sponsors, speakers, planning committees and volunteers to create an excellent event experience","duration":"Mar 2015 May 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2017","start_date":"Mar 2015","subtitle":"Integrating Woman Leaders Foundation","title":"Events Manager"}],"url":"https://www.linkedin.com/company/integrating-woman-leaders-foundation"},{"company":"Improving Kids\' Environment, Inc.","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"• Planned and executed two-day conference with planning committee, speakers, volunteers, and staff• Created marketing materials - including brochures, newsletters and website re-design• Manage and evaluate finances for the organization• Provided administrative support to Executive Director/organization • Planned and executed two-day conference with planning committee, speakers, volunteers, and staff• Created marketing materials - including brochures, newsletters and website re-design• Manage and evaluate finances for the organization• Provided administrative support to Executive Director/organization","duration":"May 2012 Oct 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2013","start_date":"May 2012","subtitle":"Improving Kids\' Environment, Inc.","title":"Executive Assistant/Event Planner"}],"url":""},{"company":"Allen Wellman McNew LLP","company_id":null,"location":"","positions":[{"description":"Accountant - May 2003 - May 2007Billing Processor - December 2007 - June 2011• Managed company finances and reported to managing partner• Consulted with clients and prepared tax returns• Maintained billing system including fees and expenses• Prepared monthly billing statements and monitored productivity reports Accountant - May 2003 - May 2007Billing Processor - December 2007 - June 2011• Managed company finances and reported to managing partner• Consulted with clients and prepared tax returns• Maintained billing system including fees and expenses• Prepared monthly billing statements and monitored productivity reports","duration":"May 2003 Jun 2011 8 years 2 months","duration_short":"8 years 2 months","end_date":"Jun 2011","start_date":"May 2003","subtitle":"Allen Wellman McNew LLP","title":"Accountant"}],"url":""}]', '["Traci Gundersen “Jennifer is a very capable and professional person with a pleasant, calm demeanor that makes working with her a pleasure.”","Marty Moran “Jennifer is a very talented and caring woman. Her heart is geared to help her clients get the most out of her event. She is well prepared to offer herself as a service to any client, and is very gifted in turning an idea into a reality. Be prepared to enter a new realm when you present your thoughts to Jennifer. Amazing results will be accomplished. Marty”"]']### Assistant: The agent's job is to handle event sales and business management, and today the user is reaching out to the agent because they need assistance in planning and executing a large-scale corporate conference.
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### Human: Agent: ['Jeffrey Ball, MBA', 'Process focused leader with demonstrated ability to build cross functional teams to solve for business objectives. Keen ability to drive change and process improvement throughout the supply chain. Specialties:• Continuous Improvement (Lean, DOE, DFSS, DMAIC)• Strategic Planning• Technology Improvement• P&L Accountability/Innovation • Conflict Resolution• 6 Sigma Strategic Planning • Client Relations • Lean-Streamlining/Flow Improvement• Change Management • Employee Development • Operational Improvements • Project Management • Process OptimizationTeam Leadership, Time Management, Directs Work, ManagesConflict, Business Acumen, Operational Acumen, Delivers Results, Action Oriented, Customer Focus,Communicates Effectively, Collaborates, Strategic Mindset.', 'Director of Distribution, East at Lovesac', 'Lovesac', '[{"company":"Lovesac","company_id":"lovesac","industry":"Retail","location":"Stamford, Connecticut, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"Lovesac","title":"Director of Distribution, East"}],"url":"https://www.linkedin.com/company/lovesac"},{"company":"The Hain Celestial Group","company_id":"the-hain-celestial-group","location":"Greater New York City Area","positions":[{"description":"","duration":"Nov 2018 Aug 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2021","start_date":"Nov 2018","subtitle":"The Hain Celestial Group","title":"Senior Manager, DC Operations and Strategy"}],"url":"https://www.linkedin.com/company/the-hain-celestial-group"},{"company":"Nestlé Waters","company_id":"nestle-waters","location":"Breinigsville","positions":[{"description":"","duration":"Dec 2014 Nov 2018 4 years","duration_short":"4 years","end_date":"Nov 2018","start_date":"Dec 2014","subtitle":"Nestlé Waters","title":"Logistics Manager, Mid-Atlantic"}],"url":"https://www.linkedin.com/company/nestle-waters"},{"company":"GEODIS","company_id":"geodis","location":"Allentown, Pennsylvania Area","positions":[{"description":"","duration":"Feb 2013 Nov 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2014","start_date":"Feb 2013","subtitle":"GEODIS","title":"Senior Manager, Operations"}],"url":"https://www.linkedin.com/company/geodis"},{"company":"Amazon.com","company_id":"amazon","location":"Allentown, Pennsylvania Area","positions":[{"description":"","duration":"Aug 2011 Feb 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2013","start_date":"Aug 2011","subtitle":"Amazon.com","title":"Operations Manager/SME (Subject Matter Expert)"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Anadigics","company_id":"anadigics","location":"Warren, NJ","positions":[{"description":"","duration":"Nov 2008 Aug 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2011","start_date":"Nov 2008","subtitle":"Anadigics","title":"Shift Manager/Change Agent"}],"url":"https://www.linkedin.com/company/anadigics"},{"company":"Rogers Corporation","company_id":"rogers-corporation","location":"Chandler, Arizona, United States","positions":[{"description":"","duration":"Nov 2006 Oct 2008 2 years","duration_short":"2 years","end_date":"Oct 2008","start_date":"Nov 2006","subtitle":"Rogers Corporation","title":"Production Supervisor"}],"url":"https://www.linkedin.com/company/rogers-corporation"},{"company":"Honeywell Aerospace USA","company_id":"honeywell","location":"Phoenix, Arizona, United States","positions":[{"description":"","duration":"Jan 2005 Nov 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2006","start_date":"Jan 2005","subtitle":"Honeywell Aerospace USA","title":"Supervisor, Integrated Supply Chain"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"Chandler, Arizona, United States","positions":[{"description":"","duration":"Jun 2001 Jan 2005 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2005","start_date":"Jun 2001","subtitle":"Intel Corporation","title":"Process Engineering Technician"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["Wayne Walls “Jeff is a very intelligent leader, with a keen ability to see beyond today\'s challenges and focus his efforts on a desired future that he will help create. Well versed in LEAN methods, he contributed to the success of One Kings Lane within the OHL ecosystem, including a transition to a production environment tailored to meet One Kings Lane\'s needs for the next five years. Well-liked by his peers and subordinates alike, Jeff was a leader who can drive change and create positive results.”","Jeff Williams “Over the past year I have had the privilege of working with Jeff at Amazon. In an environment that demands excellence, he consistently rises to the top. Leading by example, Jeff\'s main concern is the welfare of his team and this shows through everyday. A detailed manager of resources, Jeff is always at the forefront striving to improve processes. In this he has proved successful numerous times at Amazon. I highly recommend him and would work with him and for him in any capacity.”"]']
User: ['M. Shane Carroll', 'With over 20 years of experience in data center and network design, I specialize in complex projects with emphasis in Sales/System Engineering and New Business Development. My expertise was developed through the iterative processes of project design and management, sales engineering, consulting engineering, and technical team leadership.', 'Senior Solutions Engineer at Calix', 'Calix', '[{"company":"Calix","company_id":"calix","industry":"Software Development","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Apr 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Calix","title":"Senior Solutions Engineer"}],"url":"https://www.linkedin.com/company/calix"}]', '["Michael Alden “Shane is one of the most dedicated and professional engineers I have had the pleasure to work with over my 20+ year career. Shane consistently exceeds expectations of both internal management and the customers he interfaces with. Shane is a true Diamond with the maturity far beyond his years. I have and would recommend Shane for most any technical organization and challenge. I trust that Shane will work to make the organization successful and do so with true modesty.”","Fiona Lodge “As the Lead SE at Integrated Research, Shane was dedicated, hard-working, innovative, utterly reliable and professional at all times. His customers liked, trusted and respected him and he always represented their best interests within IR. His knowledge of IP networking and Cisco IP Telephony is excellent, with both a deep understanding of these technologies and a comprehensive broad understanding of how these technologies can be leveraged for the benefit of the organisation. I would highly recommend Shane for any sales engineering, technical relationship/account management or IP networking/IP telephony solutions architecture role.”"]']### Assistant: The agent's job is to drive change and process improvement throughout the supply chain, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a complex project involving data center and network design.
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### Human: Agent: ['Rachelle Bresnahan', 'Motivated and proactive marketing professional. Enthusiastic team player; comfortable leading and managing or being part of a team. Special interest in the customer journey and evaluating ROI. Love supporting and mentoring others as they grow in their careers.', 'Growth Marketing Manager at mthree, a Wiley Company', 'mthree', '[{"company":"mthree","company_id":"mthree","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"mthree","title":"Growth Marketing Manager"}],"url":"https://www.linkedin.com/company/mthree"},{"company":"Illinois Institute of Technology","company_id":"illinois-tech","location":"Chicago, Illinois","positions":[{"description":"","duration":"Sep 2017 Nov 2021 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2021","start_date":"Sep 2017","subtitle":"Illinois Institute of Technology","title":"Associate Director of Marketing"}],"url":"https://www.linkedin.com/company/illinois-tech"},{"company":"CAEL","company_id":"cael","location":null,"positions":[{"description":"","duration":"Feb 2014 Sep 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Sep 2017","start_date":"Feb 2014","subtitle":"CAEL","title":"Online Marketing Specialist"},{"description":"","duration":"May 2012 Jan 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2014","start_date":"May 2012","subtitle":"CAEL","title":"Marketing Assistant"},{"description":"","duration":"Aug 2011 Apr 2012 9 months","duration_short":"9 months","end_date":"Apr 2012","start_date":"Aug 2011","subtitle":"CAEL","title":"Database Administrator Intern"}],"url":"https://www.linkedin.com/company/cael"},{"company":"Jameson Sotheby\'s International Real Estate","company_id":"jameson-sotheby%27s-international-real-estate","location":"Chicago, IL","positions":[{"description":"","duration":"Nov 2011 Apr 2012 6 months","duration_short":"6 months","end_date":"Apr 2012","start_date":"Nov 2011","subtitle":"Jameson Sotheby\'s International Real Estate","title":"Broker Associate"}],"url":"https://www.linkedin.com/company/jameson-sotheby%27s-international-real-estate"},{"company":"Rent Smart Chicago/Smart Property USA","company_id":"smart-property-usa","location":"Chicago, IL","positions":[{"description":"","duration":"Jul 2009 Nov 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2011","start_date":"Jul 2009","subtitle":"Rent Smart Chicago/Smart Property USA","title":"Realtor"}],"url":"https://www.linkedin.com/company/smart-property-usa"}]', '["Jenna Postler “Rachelle is a great manager and leader. She leads effectively, giving employees both space and the opportunity for trial-and-error learning as well as hands-on instruction. She encourages on-the-job learning and skill growth, and constantly shared her own ideas for both professional and company growth opportunities. I couldn\'t recommend her more- she\'s a wonderful manager and team member. ”","Sara Zalek “Rachelle is an adept and fast executer, enthusiastic and accountable for any project she is given. I have often marveled at her ability to multi-task, organize, and communicate. Her confidence is humbled only by her willingness to continue to learn and grow, which makes her a great team player. Recently she was promoted to Online Marketing Specialist, and I know she will continue to make great progress in her career.”"]']
User: ['Mario Pena', 'Experienced Software Engineer with a demonstrated history of working in the internet industry. Skilled in the LAMP stack, Microsoft stack and MEAN stack. Strong engineering professional with a Bachelor’s Degree focused in Computer Science from California State University-Fullerton.', 'Senior Software Engineer', 'DwellWell', '[{"company":"DwellWell","company_id":"dwellwell1","industry":"Internet","location":"Culver City, California, United States","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"DwellWell","title":"Senior Full Stack Engineer"}],"url":"https://www.linkedin.com/company/dwellwell1"},{"company":"IQAir","company_id":"the-iqair-group","location":"Orange County, California Area","positions":[{"description":"","duration":"Jan 2020 Jun 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2021","start_date":"Jan 2020","subtitle":"IQAir","title":"Senior Full Stack Engineer(Web Developer III)"}],"url":"https://www.linkedin.com/company/the-iqair-group"},{"company":"ADVFN","company_id":"advfn","location":"","positions":[{"description":"","duration":"Jun 2016 Dec 2019 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2019","start_date":"Jun 2016","subtitle":"ADVFN","title":"Full Stack Engineer"}],"url":"https://www.linkedin.com/company/advfn"},{"company":"Fresh Grill Foods LLC","company_id":null,"location":"","positions":[{"description":"Generate automation scripts to generate print jobs. Supervise other technicians and coordinate special projects with other departments. Generate automation scripts to generate print jobs. Supervise other technicians and coordinate special projects with other departments.","duration":"May 2013 Jun 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2016","start_date":"May 2013","subtitle":"Fresh Grill Foods LLC","title":"Lead Label Technician"}],"url":""},{"company":"Hunter Donaldson, LLC.","company_id":"hunter-donaldson-llc-","location":"Brea, CA","positions":[{"description":"Learn to use Angular framework and create custom directives using d3.js to generate graphical representations of data that can be manipulated in real time. Learn to use Angular framework and create custom directives using d3.js to generate graphical representations of data that can be manipulated in real time.","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Hunter Donaldson, LLC.","title":"Software Developer Internship"}],"url":"https://www.linkedin.com/company/hunter-donaldson-llc-"}]', '["Fay Lim “Mario is a remarkable developer! I\'ve hired him as a mid-level developer after reviewing and understanding his diversed technical stacks and experience. And in less than a year of working for me, his ability to learn new technologies and grasp how his assignments can impact the company goals, led to his immediate promotion as a Senior developer that his fellow teammates also acknowledged him for. I was particularly impressed by his ability to juggle multiple projects while taking a lead architecture role on a new platform the team has no knowledge on. He quickly onboarded the rest of the team and completed the project under a very tight deadline. He was certainly a great asset to our team and contributed greatly to many of the team\'s achievements!”","Carlos Ferreira “Mario was a pleasure to work with. I noticed from day one that he had a really great attitude towards work and he was someone who definitely grew quickly in the company. He was not afraid to try new technologies and it was from doing his code reviews that I found some of the most novel implementations that there was at the time. He was doing Vue before it was cool! I certainly recommend Mario to any software engineer role, he will fit right in and adapt to any tech stack.”"]']### Assistant: The agent's job is to support and mentor others as they grow in their careers. Today, the user is reaching out to the agent because they need guidance on evaluating the ROI of their software engineering projects.
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### Human: Agent: ['Megan Metoyer', 'Experienced Housing Consultant with a demonstrated history of working in the real estate industry. Skilled in Microsoft Excel, Customer Service, First Aid, Sales, and Microsoft Office. Strong community and social services. Graduate of Arizona State University.', 'Sales Specialist at The Scion Group', 'The Scion Group', '[{"company":"The Scion Group","company_id":"thesciongroup","industry":"Leasing Real Estate","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Feb 2021","subtitle":"The Scion Group","title":"Sales Specialist"},{"description":"","duration":"Apr 2019 Feb 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2021","start_date":"Apr 2019","subtitle":"The Scion Group","title":"Customer and Sales Experience Manager"},{"description":"","duration":"Oct 2018 Apr 2019 7 months","duration_short":"7 months","end_date":"Apr 2019","start_date":"Oct 2018","subtitle":"The Scion Group","title":"Full Time Experience Team Member"},{"description":"","duration":"Feb 2017 Oct 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2018","start_date":"Feb 2017","subtitle":"The Scion Group","title":"Housing Consultant"}],"url":"https://www.linkedin.com/company/thesciongroup"},{"company":"City of Chandler, Arizona","company_id":"city-of-chandler","location":"Chandler","positions":[{"description":"","duration":"Mar 2013 May 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2016","start_date":"Mar 2013","subtitle":"City of Chandler, Arizona","title":"Lifeguard"}],"url":"https://www.linkedin.com/company/city-of-chandler"}]', '["Jacob Griffith “Megan is a teammate who will always strive to do more than what\'s needed in efforts to see team goals accomplished. Her communication skills are top notch when trying to convey a point to a client or close a sale. If you are looking for a hardworking employee who easily identifies with goals of your business and does everything they can to see them through, Megan is the worker for you. ”","Preon Evans “Megan is great at seeing tasks through from start to finish. She is a team player and a strong contributor. Her willingness to ensure all efforts are being exhausted are evident in her additional hours worked, ability to add resources outside the outlined job description and willingness to help other teammates. ”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide sales support and assistance in the real estate industry. Today, the agent is reaching out to the user as a potential client interested in purchasing a property.
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### Human: Agent: ['Michelle Csatari', 'I am a hard-working multi-tasker with the ability to learn quickly and turn action into results. Dedicated, organized, and efficient worker with excellent communication skills who can work both independently and within a group setting. Flexibility to work and excel in a rapidly changing environment in order to guarantee the job gets done.', 'Executive Recruiter - Accounting and Finance Professionals', 'Parker + Lynch', '[{"company":"Parker + Lynch","company_id":"parker-and-lynch","industry":"Staffing and Recruiting","location":"Edison, NJ","positions":[{"description":"Parker + Lynch is about alignment. On the surface, we align superior finance and accounting talent with opportunities at world-class organizations. But we recognize that a successful executive search does not simply match client with candidate. We take it further, aligning experience with expectations; personality with environment; aspiration with reality. To learn more, please visit parkerlynch.com today. Parker + Lynch is about alignment. On the surface, we align superior finance and accounting talent with opportunities at world-class organizations. But we recognize that a successful executive search does not simply match client with candidate. We take it further, aligning experience with expectations; personality with environment; aspiration with reality. To learn more, please visit parkerlynch.com today.","duration":"May 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"May 2013","subtitle":"Parker + Lynch","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/parker-and-lynch"},{"company":"Dartmouth College","company_id":"dartmouth-college","location":"","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Dartmouth College","title":"Football Recruiting Coordinator"}],"url":"https://www.linkedin.com/company/dartmouth-college"},{"company":"Buddy Teevens Football Camp","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Buddy Teevens Football Camp","title":"Director"}],"url":""},{"company":"MSL Sports","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"MSL Sports","title":"Director of Scouting"}],"url":""},{"company":"Florida International University","company_id":"florida-international-university","location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Florida International University","title":"Asst. to Head Football Coach/Defensive Asst/Recruiting"}],"url":"https://www.linkedin.com/company/florida-international-university"},{"company":"Rutgers University","company_id":"rutgersu","location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Rutgers University","title":"Football Defensive Assistant / Recruiting"}],"url":"https://www.linkedin.com/company/rutgersu"}]', '["Christopher Feller “Michelle was a great leader to work with. Her self driven and creative look on things helped make a situation that was not well organized when we took over a huge success. If it wasn\'t for Michelle\'s organization and attention to detail I am sure beyond any doubt that this camp would not have been successful. It was a great pleasure to work with Michelle not only with the Buddy Teevens Football Camp but also as a co-worker at Dartmouth. She would be one of the first people on my list to call if I had a position open up!”","Shawn Garrity “Michelle is a highly motivated professional with an advanced ability to recognize talent, work within a team structure while demonstrating a keen ability to think out of the box.”"]']
User: ['David Gutierrez, Enrolled Agent', 'Specialties: Enrolled Agent.', 'Owner, CEO Services', 'CEO Services', '[{"company":"CEO Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jan 2005","subtitle":"CEO Services","title":"Owner"}],"url":""},{"company":"Brown & Co. Noe Valley","company_id":null,"location":"","positions":[{"description":"Bookkeeping & QuickBooks Consulting. Bookkeeping & QuickBooks Consulting.","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Brown & Co. Noe Valley","title":"Bookkeeper & QuickBooks Consultant"}],"url":""}]', '["Tim Grant “David is a highly prized software and tax professional. We have partnered on several projects, and I\'m impressed with his technical knowledge regarding data systems integration. He\'s knows how to get the job done and he does it. David is very personable, humble and concerned about achieving an excellent outcome for the client. I would give him the highest recommendation!”","Tim Steele “I first hired CEO Services when I was in Real Estate. David\'s integrity, skill level, and a friendly \'let\'s get it done\' attitude is amazing. He is extremely resourceful and works well with his clients. His company is the perfect bridge between you and your CPA and will save you money in the long run. If you are looking for a company that not only has great bookkeeping capabilities, but also can understand your business and help save you money, David and CEO Services is the way to go.”"]']### Assistant: The agent's job is to recruit executive-level accounting and finance professionals, and today, the agent is reaching out to the user because they need assistance with bookkeeping and QuickBooks consulting services for their business.
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### Human: Agent: ['Alfred Montejo', 'Highly experienced procurement executive with over 10 years in executive planning and supply chain management in the food industry. Dedicated and committed to growing and expanding businesses and have a proven track record of success. Hold extensive knowledge of best business practices, economics, and global procurement. Prioritize strong communication skills to delegate tasks and lead employees effectively. Developed analytical and evaluation skills to make the best acquisition and investment decisions.', 'Protein Category Management | Seafood Procurement Professional | Supply Chain Management', 'Campbell Soup Company', '[{"company":"Campbell Soup Company","company_id":"campbell-soup-company","industry":"Food & Beverages","location":"Camden, New Jersey, United States","positions":[{"description":"• Responsible for over +$500MM of Beef, Pork, Poultry, Seafood, Alternative Proteins, Soy Protein, Broth, & Food Grade Chemicals supporting 5 operating units, 3 plants and Co-Man locations.• Developed into Corporate SME for all elements of the Whole Bird Program which is a complex poultry strategy.• Lead sustainability protein initiatives with raw material suppliers that align with our CSR/ESG commitments. • Developed and lead Supplier Relationship Management programs that focus on Quality, Productivity and Innovation.• Subject Matter Expert of North America category specific information on spend, supplier performance, user adoption and compliance, standards and specifications and industry benchmarks.• Ensured all NA SAP contracts are issued timely and accurately.• Promoted value engineering analyses to support ongoing performance improvement and cost reduction.• Drove development and tracking of enabler cost savings/value add initiatives with functional partners and suppliers.• Lead the monthly financial reviews on the whole bird program and monthly reconciliations with key further processes converting the whole bird materials for Campbell.• Ensured quality of service, competitive pricing, adherence to company policies, procurement processes related to the operation of a proactive and strategic team.• Ensured a deep understanding of supply markets and drivers for key areas - e.g. protein markets, currency, grains, exports, weather and global economic factors.• Drove the development of innovation with our supply partners.• Thorough understanding of the poultry industry and markets that impact cost, supply and demand.• Ability to influence direction of the business and align/engage resources that are outside their area of responsibility.• Partnered with cross functional team members such as R&D, Treasury, Finance, Supply Chain and Marketing.• Partnered with R&D, Supply Chain and marketing to develop, evaluate, influence and implement programs/projects.","duration":"Nov 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Campbell Soup Company","title":"Senior Manager - Procurement - Protein Ingredients"}],"url":"https://www.linkedin.com/company/campbell-soup-company"},{"company":"Sysco","company_id":"sysco","location":"Medley, Florida","positions":[{"description":"","duration":"Mar 2019 Jun 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2020","start_date":"Mar 2019","subtitle":"Sysco","title":"Category Management - Global Seafood Supply Chain - SSMG North Star Seafood, a Sysco Company"}],"url":"https://www.linkedin.com/company/sysco"},{"company":"Norwegian Cruise Line Holdings Ltd.","company_id":"norwegian-cruise-line-holdings","location":null,"positions":[{"description":"","duration":"Dec 2017 Feb 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2019","start_date":"Dec 2017","subtitle":"Norwegian Cruise Line Holdings Ltd.","title":"Category Manager - Global Protein Operations │ Operation Restructuring │ Quality Improvement"},{"description":"","duration":"Aug 2016 Dec 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2017","start_date":"Aug 2016","subtitle":"Norwegian Cruise Line Holdings Ltd.","title":"Category Manager - Protein Category - Global Sourcing │ Award Winning Supply Chain Strategies"}],"url":"https://www.linkedin.com/company/norwegian-cruise-line-holdings"},{"company":"Quirch Foods","company_id":"quirchfoods","location":null,"positions":[{"description":"","duration":"Apr 2010 Aug 2016 6 years 5 months","duration_short":"6 years 5 months","end_date":"Aug 2016","start_date":"Apr 2010","subtitle":"Quirch Foods","title":"Global Category Manager, Seafood Procurement"},{"description":"","duration":"May 2009 Apr 2010 1 year","duration_short":"1 year","end_date":"Apr 2010","start_date":"May 2009","subtitle":"Quirch Foods","title":"Global Procurement Buyer - Seafood Category"}],"url":"https://www.linkedin.com/company/quirchfoods"}]', '["Jaselyn Herrera “Alfred is my favorite Category Manager! He was always available to help us when needed, he strives for excellence and is a valuable team player. His strongest qualities are global procurement and Import/export compliance knowledge in the seafood category, which were very helpful to the project we worked on together. He has the ability to work on multiple tasks and still be focused and deliver quality work. I can easily say he is one of the best in his field.”","Catherine Guetarni “I had the pleasure to hire Alfred at North Star Seafood as a Merchandiser. Alfred was responsible to oversee all the frozen seafood procurement, where he shined on maintaining excellent inventory levels and found new sources for core products that helped lower overall cost, which then allowed the company grow sales. He was instrumental in launching Pricebook, the internal product list with sales costs, and markup prices. Implementing Pricebook was a game changer to assist the sales force with a comprehensive item list with tiered pricing so they easily engage with customers. It also allowed the company to grow gross profit since Merchandising was finally able to control the sales cost getting published to the sales team. Alfred also did an amazing job managing all the cruiseline bids and creating many marketing pieces that were a hit to grow business through trade shows. Overall, Alfred was an asset to the team and a lot of fun to work with. I would hire him all over again if I could. ”"]']
User: ['Jon Cicciarelli', 'Specialties: Personal Insurance - Auto, Home/Condo, Boat, Motorcycle, Life, Business and Wealth Management.', 'Insurance Agency Owner Advisor', 'Agency Advisors', '[{"company":"Agency Advisors","company_id":null,"location":"Hollywood, Florida, United States","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Agency Advisors","title":"Agency Advisor"}],"url":""}]', '["Janet Cicciarelli “If you are looking for a person to help you with all your insurance needs that is honest with integrity and knowledgeable, Jon is that person. ,”","Bill Bieberbach “Jon: Could sell outdoor ads to blind people.”"]']### Assistant: The agent's job is to provide insurance advisory services, and today, the agent is reaching out to the user because they need to discuss and offer personalized insurance solutions for their auto, home, and wealth management needs.
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### Human: Agent: ['Maria Paula Angarita', 'Experienced technical account manager with a history of success and experience in travel technology. Highly skilled at leading global operational strategies requiring efficient project management with cross-disciplinary teams. Excellent broker between technical and non-technical teams to meet key operational and business objectives while always grounding decisions in data.', 'Technical Sales Engineer at Aurora Solar', 'Aurora Solar', '[{"company":"Aurora Solar","company_id":"aurora-solar","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Aurora Solar","title":"Technical Sales Engineer"}],"url":"https://www.linkedin.com/company/aurora-solar"},{"company":"Skyscanner","company_id":"skyscanner","location":null,"positions":[{"description":"My role consisted mainly of API integration management, technical analysis, scoping, and optimization of complex bespoke API integrations as well as management of high profile partnerships to ensure partner and customers’ success. These tasks required buy-in from different stakeholders, including internal product teams and external technical teams with competing priorities in order to achieve common goals. I often “translated” between business needs and engineering constraints to deliver the best project outcomes. During this time I received two awards at Skyscanner for going above and beyond to get things done with teams across very different disciplines and backgrounds. Additional responsibilities included partner-advocacy to influence product backlogs using robust feedback loops as well as leading task forces to improve operational workflows with data-driven decisions.","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"Skyscanner","title":"Partner Success Manager"},{"description":"Skyscanner is a leading global online travel platform with more than 100M users a month in pre-COVID-19.","duration":"Jul 2017 Jul 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2020","start_date":"Jul 2017","subtitle":"Skyscanner","title":"Sr. Partner Success Executive"}],"url":"https://www.linkedin.com/company/skyscanner"},{"company":"Tourico Holidays","company_id":"tourico-holidays","location":"Altamonte Springs, FL","positions":[{"description":"Data-driven performance analysis of a system realizing over 3,000 daily electronic transactions in the hospitality industry. The key responsibilities included the technical analysis of API performance, project management to determine resources, priority, timelines, documentation for projects. Additionally, the management of new supplier integrations, kick off calls, timelines, technical gap analysis, documentation, and being the first line of support for new connectivity partners with 20,000+ hotels from major chains, including Hilton, Starwood, Marriott, Hyatt.","duration":"Jan 2015 Jul 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2017","start_date":"Jan 2015","subtitle":"Tourico Holidays","title":"Connectivity Analyst/Manager"}],"url":"https://www.linkedin.com/company/tourico-holidays"},{"company":"MIT","company_id":"mit","location":"","positions":[{"description":"The Allanore lab is developing a disruptive extractive technology that could alter existing extractive industry paradigms. I research sustainable materials extraction and it\'s potential economic and environmental impacts.","duration":"Oct 2012 Jan 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2015","start_date":"Oct 2012","subtitle":"MIT","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/mit"},{"company":"MIT","company_id":"mit","location":"","positions":[{"description":"Experimental Condensed Matter - Topological Insulators","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"MIT","title":"Undergraduate Researcher"}],"url":"https://www.linkedin.com/company/mit"},{"company":"Vanderbilt University","company_id":"vanderbilt-university","location":"","positions":[{"description":"Experimental Biophysics","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"Vanderbilt University","title":"Undergraduate Researcher"}],"url":"https://www.linkedin.com/company/vanderbilt-university"}]', '["“Maria Paula is extremely hard working and very dedicated. Although we worked in different teams, she was always available to train and help not only the Support team at Skyscanner, but many other teams as well, and help us all become more successful. She has a passion and drive that I have rarely seen and consistently delivers above and beyond what is expected of her. Throughout my time working with Maria Paula at Skyscanner, I have seen her grow and progress in both her skill level and drive to improve and learn. She holds herself to a very high standard and is always striving to learn more and more. I can\'t recommend Maria Paula enough, and can\'t wait to see all she accomplishes in her career. ”","“I highly recommend Maria as she has a fantastic ‘get things done’ attitude. Over and over again Maria has demonstrated an excellent balance of technical acumen and precise communication to deliver results. She is a master at training and educating others, ensuring they too are empowered to get things done! Maria is incredibly positive and influences a team in more ways than one, in fact she established herself as part of the heart and soul of our AMER region. Maria has a keen sense for identifying data trends and being data-driven in decision making but even more so in measuring results.”"]']
User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to build customer relationships and advocate for customers, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in showcasing real-world solutions for Fortune 500 companies.
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### Human: Agent: ['Cathy Reynolds', 'Why LegalShield? Because it is extremely important to have unlimited access to a law firm and to protect your identity. In these times we are living in, it is important to be able to speak with an attorney whenever the need or desire arises. For example, if you have been pulled over by the police.', 'Independent Legal Services Professional', 'Gwinnett County Public Schools', '[{"company":"Gwinnett County Public Schools","company_id":"gwinnett-county-public-schools","industry":"Primary/Secondary Education","location":"","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Gwinnett County Public Schools","title":"Substitute Teacher"}],"url":"https://www.linkedin.com/company/gwinnett-county-public-schools"},{"company":"Much Fruit John 15:8","company_id":null,"location":"","positions":[{"description":"Biblical Teaching: \\"A Word from the Lord\\" on YouTube. Search for Minister Cathy Reynolds Biblical Teaching: \\"A Word from the Lord\\" on YouTube. Search for Minister Cathy Reynolds","duration":"Oct 2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Oct 2010","subtitle":"Much Fruit John 15:8","title":"Minister of the Gospel of Jesus Christ"}],"url":""},{"company":"LegalShield","company_id":"legalshieldtb","location":null,"positions":[{"description":"","duration":"Dec 2005 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Dec 2005","subtitle":"LegalShield","title":"Small Business/Group Benefits Specialist"},{"description":"","duration":"Dec 2005 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Dec 2005","subtitle":"LegalShield","title":"Legal Shield and ID Shield Associate"}],"url":"https://www.linkedin.com/company/legalshieldtb"}]', '["Iris Nieves “Cathy is one of the most caring professionals I have come across, she delivers security and 24hour legal advice to business owners such as my self. She guides you in the right direction with your memberships and makes sure it works with you and your business. Kudos to cathy for excellent service.”","Orna Moskovitch “Cathy is a hard working committed individual who knows to address her client\'s needs. Always attentive and tuned to special requests and needs.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide unlimited access to a law firm and protect identities, and today the user is reaching out to the agent because they need legal assistance in managing high-profile events and client relationships.
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### Human: Agent: ['Barry Gutknecht', 'I combine decades of experience in Real Estate, finance, internet, marketing, Wall Street, and personal attention to deliver the optimal results to: ✓ HOMEOWNERS – Looking to sell your house within the next few months? Maybe you’ve considered renting it out? I’ve helped hundreds of people sell and/or rent their house fast all over Palm Beach County, Florida, and I combine the best of social media, internet, and old-school marketing to sell your property fast and for the best price. Maybe you just need a local professional to discuss your options, to give you the inside expertise to make the best decision for your unique situation. Tap the knowledge of the expert! ✓ HOME BUYERS – Want to find the perfect home? Do you want to walk to the beach and drive to shopping/bars/restaurants. or walk to shopping/bars/restaurants and drive to the beach? Do you love urban living? Maybe you want a vacation home in Florida that will be easy to visit, and sure to attract your grandchildren when they join your family! Or maybe you are reserving your place in paradise for future retirement! I understand your perspective… I have personally taken that path and helped many others do the same. We will focus your search and find the best home for you! ✓ INVESTORS – Do you want income property in Palm Beach County, Florida? Is it possible to combine income property with vacation property? What are the tax implications? What if I am not a US citizen? Get your answers from the expert, someone who has helped hundreds of investors achieve their best results, with investment property in the location that is famous all over the world for endless summer, beautiful beaches, arts, lifestyle, and all the best of everything. Call me at +1.561.346.1280, email me at barry@newmodel.biz, or send me a private message right here on LinkedIn, and I will share the exact strategy on how we can make that happen.', 'Make your Florida Home your Favorite Home! Buy and Sell with the Expert.', 'Douglas Elliman Real Estate', '[{"company":"Douglas Elliman Real Estate","company_id":"douglas-elliman-real-estate","industry":"Real Estate","location":"Palm Beach, Florida","positions":[{"description":"Recruited to join Elliman in Sep 2018, achieved President\'s Club in first year, continued growing business with 60+ sides/year, recognized as quality community leader in very short time. Recruited to join Elliman in Sep 2018, achieved President\'s Club in first year, continued growing business with 60+ sides/year, recognized as quality community leader in very short time.","duration":"Sep 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Douglas Elliman Real Estate","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/douglas-elliman-real-estate"},{"company":"Mirsky Realty Group","company_id":"mirsky-realty-group","location":"West Palm Beach, Florida Area","positions":[{"description":"Skilled boutique service from active participant in the exclusive luxury Palm Beach market, and all of Palm Beach County. Sell your house with proven methods. Connect with insider deals, see pocket listings, buy on-market and off-market units across West Palm Beach, Cityplace, Palm Beach,and all across South Florida. Invest in income property, relax in vacation property, build your property in paradise, dial into Palm Beach and South Florida real estate! Skilled boutique service from active participant in the exclusive luxury Palm Beach market, and all of Palm Beach County. Sell your house with proven methods. Connect with insider deals, see pocket listings, buy on-market and off-market units across West Palm Beach, Cityplace, Palm Beach,and all across South Florida. Invest in income property, relax in vacation property, build your property in paradise, dial into Palm Beach and South Florida real estate!","duration":"2010 Aug 2018 8 years","duration_short":"8 years","end_date":"Aug 2018","start_date":"2010","subtitle":"Mirsky Realty Group","title":"Licensed Realtor, Partner"}],"url":"https://www.linkedin.com/company/mirsky-realty-group"},{"company":"Morgan Stanley","company_id":"morgan-stanley","location":"","positions":[{"description":"Build and implement key portions of overall Information Security program for large investment bank. Build and implement key portions of overall Information Security program for large investment bank.","duration":"Mar 2004 Jan 2010 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jan 2010","start_date":"Mar 2004","subtitle":"Morgan Stanley","title":"VP Information Security"}],"url":"https://www.linkedin.com/company/morgan-stanley"},{"company":"CYA Technologies","company_id":"cya-technologies","location":"","positions":[{"description":"Manage all developers, QA, product management to deliver top-quality software for mission-critical requirements. Lead 4 teams of software engineers to build and support 12 commercial software products. Later Product Management function added to shape the products and their futures. Manage all developers, QA, product management to deliver top-quality software for mission-critical requirements. Lead 4 teams of software engineers to build and support 12 commercial software products. Later Product Management function added to shape the products and their futures.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"CYA Technologies","title":"VP Research & Engineering"}],"url":"https://www.linkedin.com/company/cya-technologies"},{"company":"Business 2.0","company_id":"business-2.0","location":"","positions":[{"description":"Manage Development and Operations of Business 2.0\'s www.business2.com magazine\'s website. Dramatically improved website performance, added features, conducted multiple redesigns, merged entire acquired magazine\'s content, re-wrote products, with very low costs and no voluntary staff departures. Manage Development and Operations of Business 2.0\'s www.business2.com magazine\'s website. Dramatically improved website performance, added features, conducted multiple redesigns, merged entire acquired magazine\'s content, re-wrote products, with very low costs and no voluntary staff departures.","duration":"Jun 1999 Mar 2002 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2002","start_date":"Jun 1999","subtitle":"Business 2.0","title":"Sr. Director of Engineering"}],"url":"https://www.linkedin.com/company/business-2.0"},{"company":"Thomson Financial Management","company_id":"thomson-financial-management","location":"","positions":[{"description":"Lead Development and DBA staff to build commercial software product for Wall Street Syndicate Desks from the ground up. Achieved $2MM in sales in 2 years in locked market. Lead Development and DBA staff to build commercial software product for Wall Street Syndicate Desks from the ground up. Achieved $2MM in sales in 2 years in locked market.","duration":"Jun 1996 Jun 1999 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 1999","start_date":"Jun 1996","subtitle":"Thomson Financial Management","title":"VP Thomson Syndicator"}],"url":"https://www.linkedin.com/company/thomson-financial-management"},{"company":"Wall Street, Insurance, Banking","company_id":null,"location":"","positions":[{"description":"software development at Scudder, Greenwich Capital, Johnson & Higgins, SchwabLAN construction and support at Citibank Private Bank software development at Scudder, Greenwich Capital, Johnson & Higgins, SchwabLAN construction and support at Citibank Private Bank","duration":"Jul 1986 Jun 1996 10 years","duration_short":"10 years","end_date":"Jun 1996","start_date":"Jul 1986","subtitle":"Wall Street, Insurance, Banking","title":"various positions"}],"url":""}]', '["Ned Desmond “Barry did a really excellent job under trying conditions at Business 2.0. I\'d be happy to work with him again.”","Tanya B. “Excellent project manager, dynamic and talented technical leader able to rally the teams through execution and on time delivery. It was refreshing to work with Barry who was eager to do things right and use best practices to achieve results. Barry is also extremely personable and fun to work with and I miss his energy and enthusiasm.”"]']
User: ['AMY YOUNG', 'In ALL matters real estate, Amy gets it handled!', 'Principal Broker at Florida Coastal Premier Properties, LLC', 'Florida Coastal Premier Properties, LLC', '[{"company":"Florida Coastal Premier Properties, LLC","company_id":null,"location":"Florida, United States","positions":[{"description":"","duration":"May 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"May 2019","subtitle":"Florida Coastal Premier Properties, LLC","title":"Principal Broker"}],"url":""},{"company":"The Good Life Group of Florida, LLC","company_id":null,"location":"Palm Coast, Florida","positions":[{"description":"Any time, anywhere I can help you with your real estate needs seamlessly Any time, anywhere I can help you with your real estate needs seamlessly","duration":"Sep 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Sep 2017","subtitle":"The Good Life Group of Florida, LLC","title":"Broker Owner"}],"url":""},{"company":"Personal and Professional Growth","company_id":"personal-and-professional-growth","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"It\'s all about your ATTITUDES and PERCEPTIONS. God made us with our heads facing forward for a reason. If you walk through life always looking to your side with fear, or behind you with regret, you will surely stumble and fall. We are made to look ahead at what can be rather than what is. FACE FORWARD! It\'s all about your ATTITUDES and PERCEPTIONS. God made us with our heads facing forward for a reason. If you walk through life always looking to your side with fear, or behind you with regret, you will surely stumble and fall. We are made to look ahead at what can be rather than what is. FACE FORWARD!","duration":"May 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"May 2011","subtitle":"Personal and Professional Growth","title":"Master of FACE FORWARD thinking"}],"url":"https://www.linkedin.com/company/personal-and-professional-growth"},{"company":"Floors, Decor, & More LLC","company_id":null,"location":"Daytona Beach, Florida","positions":[{"description":"CRS, ABR, PSA, SRES, CPM designations. Looking for your Florida paradise? Need to update your existing one or sell it? I\'m your go-to! CRS, ABR, PSA, SRES, CPM designations. Looking for your Florida paradise? Need to update your existing one or sell it? I\'m your go-to!","duration":"Feb 2016 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Floors, Decor, & More LLC","title":"CEO"}],"url":""},{"company":"Beach Bum Realty","company_id":"beach-bum-realty_2","location":"Daytona Beach, Florida Area","positions":[{"description":"In ALL matters real estate, Amy gets it handled! In ALL matters real estate, Amy gets it handled!","duration":"Dec 2016 May 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"May 2019","start_date":"Dec 2016","subtitle":"Beach Bum Realty","title":"Luxury Waterfront Specialist"}],"url":"https://www.linkedin.com/company/beach-bum-realty_2"},{"company":"RE/MAX Select Professionals","company_id":null,"location":"Palm Coast, FL","positions":[{"description":"I\'d be thrilled to help you in any real estate transaction anywhere in the world! 863-397-9270 I\'d be thrilled to help you in any real estate transaction anywhere in the world! 863-397-9270","duration":"Jun 2014 Oct 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2015","start_date":"Jun 2014","subtitle":"RE/MAX Select Professionals","title":"Associate"}],"url":""},{"company":"Get Motivated Seminars, Inc.","company_id":"seminars-inc","location":"Seattle, Washington","positions":[{"description":"Promoting professional, positive work environments. Trained Tier One level to front line staff at such great companies including Microsoft, Google, Panera Bread, and PACCAR Financial. Taught ways of building more fruitful, productive professional and personal lives. Promoting professional, positive work environments. Trained Tier One level to front line staff at such great companies including Microsoft, Google, Panera Bread, and PACCAR Financial. Taught ways of building more fruitful, productive professional and personal lives.","duration":"Mar 2011 May 2011 3 months","duration_short":"3 months","end_date":"May 2011","start_date":"Mar 2011","subtitle":"Get Motivated Seminars, Inc.","title":"Corporate Trainer"}],"url":"https://www.linkedin.com/company/seminars-inc"},{"company":"FULA Protection inc.","company_id":null,"location":"Nationwide","positions":[{"description":"Progressed through a series of promotions, culminating in challenge to direct financial repossession/collection agency firm\'s national sales organization. Supervised a national sales force of 25+ AEs located throughout the U.S. Managed a $3M+ portfolio of global accounts and led all forecasting, market analytics and sales team training/development programs. Progressed through a series of promotions, culminating in challenge to direct financial repossession/collection agency firm\'s national sales organization. Supervised a national sales force of 25+ AEs located throughout the U.S. Managed a $3M+ portfolio of global accounts and led all forecasting, market analytics and sales team training/development programs.","duration":"Nov 2006 Dec 2010 4 years 2 months","duration_short":"4 years 2 months","end_date":"Dec 2010","start_date":"Nov 2006","subtitle":"FULA Protection inc.","title":"National Sales Manager"}],"url":""},{"company":"Old Republic Home Protection","company_id":"old-republic-home-protection","location":"Tampa, Florida","positions":[{"description":"","duration":"Apr 2006 Nov 2006 8 months","duration_short":"8 months","end_date":"Nov 2006","start_date":"Apr 2006","subtitle":"Old Republic Home Protection","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/old-republic-home-protection"},{"company":"HomeBuyers\' Warranty Corp","company_id":null,"location":"","positions":[{"description":"Worked originally in the East Tennessee region, and as performance was proven, was awarded the entire state of Alabama and subsequently Western North Carolina. Kept within range of the second to sixth top executive the entire career at 2-10. Earned Rookie of the Year and Chairmen\'s Club each year thereafter. Provided marketing and training sessions for brokers of real estate firms, mortgage companies, and title companies. Position involved extensive amount of public relations coverage in which I excelled. Elevated account sales by $3M (growth of 150%) from 2003 to 2005. Met or exceeded sales targets every year despite challenges presented by a former long-term AE going to work for our largest competitor.Helped revamp 2-10\'s contractor base and marketing/presentation materials to improve customized messages/appeals to brokers nationwide. Delivered first-ever business wins with private-label warranties while growing existing accounts","duration":"Jun 2003 Apr 2006 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2006","start_date":"Jun 2003","subtitle":"HomeBuyers\' Warranty Corp","title":"Senior Account Executive"}],"url":""},{"company":"International Resolution Services, inc.","company_id":null,"location":"","positions":[{"description":"Demonstrated strong crisis management skills in preventing the threatened loss of $5M+ in business from key accounts.Took immediate, decisive steps that repaired damaged relationships, rebuilt trust and cemented loyal customer partnerships. Demonstrated strong crisis management skills in preventing the threatened loss of $5M+ in business from key accounts.Took immediate, decisive steps that repaired damaged relationships, rebuilt trust and cemented loyal customer partnerships.","duration":"Jan 1997 Jun 2003 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2003","start_date":"Jan 1997","subtitle":"International Resolution Services, inc.","title":"As Senior Account Executive"}],"url":""}]', '["Robert B. “Outstanding,Goal Achieving and Focused If you want it done on time on Budget Call Amy”","Audrey Haire Nagel “Amy has outstanding people skils - she easily meets people and interacts with them in a friendly and professional manner. Her sales/training presentations are outstanding. Her speaking skills are wonderful - she is able to give the presentation and successfully answer participants\' questions and easily resume her presentation without losing track. Any company would gain a valuable asset by hiring Amy.”","Robert B. “What you see is what u Get Outstanding R.M.Browne M.B.A. Chief Operating Officer”"]']### Assistant: The agent's job is to provide expertise and assistance in real estate transactions, and today the user is reaching out to the agent because they need help in finding the perfect vacation home in Palm Beach County, Florida.
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### Human: Agent: ['Sheethal K.', 'Rising technology executive noted for executing complex technology programs and driving business innovation, leveraging artificial intelligence, devops, cloud, API, security, operations and risk management leadership to accelerate business growth and gain completive edge. 17 years of technology strategy, architecture and delivery expertise (global teams - multiple geographies), Adept with large scale transformation projects (technology and business), specializing in modern architectures and assisting clients with building technology roadmaps, while also result oriented and understanding the business needs and organization objectives. Solid experience in implementing innovative technologies, currently working on building enterprise virtual agents and call center transformation using AI, NLP, data science, cloud and APIs. Experience in Artificial Intelligence, Data science, AWS, Hadoop, Cassandra, APIs, technologies.', 'Digital Tech Arch Sr Principal at Accenture', 'Accenture', '[{"company":"Accenture","company_id":"accenture","location":null,"positions":[{"description":"","duration":"Jun 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Accenture","title":"Digital Tech Arch Sr Principal"},{"description":"","duration":"Apr 2006 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"Apr 2006","subtitle":"Accenture","title":"Senior Technical Architect"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jun 2002 Mar 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2006","start_date":"Jun 2002","subtitle":"Hewlett-Packard","title":"Systems/Software Lead Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Trigyn Technologies","company_id":"trigyn-technologies","location":"","positions":[{"description":"","duration":"Dec 2000 May 2002 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2002","start_date":"Dec 2000","subtitle":"Trigyn Technologies","title":"Analyst Programmer"}],"url":"https://www.linkedin.com/company/trigyn-technologies"}]', '["Seth Vannaman “I worked very closely with Sheethal for 16 months on a complex global implementation. While his ability to set direction for others, prioritize tasks, and communicate clearly to many stakeholders are critical, it was Sheethal’s technical experience, innovative thinking, and poise in the face of many changes that make him invaluable to a large scale project.”","Badari Narayana “Sheethal was a thought provoker. His words usually used to start \\"Hey not like that, why can’t it be this way...\\". His presence made turn a grim situation to bubbling again. A great socializing person with all possible quotients in world (IQ/EQ/MQ etc) is what makes this smart guy stand noticeable in thousands.”"]']
User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to drive business innovation and accelerate growth by leveraging artificial intelligence and modern architectures, while the user is reaching out to the agent because they need assistance in implementing innovative technologies for marketing purposes.
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### Human: Agent: ['Somnath Shinde', '-Upgrading biomass to fuels and chemicals through process design for biomass pretreatment, biomass hydrolysate saccharification and fermentation, and scale-up.-Fermentation process optimizations and scale-up for biofuels and value-added chemicals with hands-on experience with the fermentation of bacteria, fungi, and yeast.-Enzymatic process development in fine chemicals, flavors, food processing industries, chiral drug resolution, drugs and intermediate synthesis using immobilized enzyme systems.-Biomass and lignin characterization using different analytical tools such as NMR, FTIR, GPC, XRD, GCMS, HPLC, HPAEC, SEM, etc.-Downstream processing knowledge in separation, concentration, and purification of biomolecules.-Working knowledge of experimental design and hands-on familiarity with data analysis using statistical tools.Specialties: Biomass fractionation/pretreatment; Fermentation process development, Biopolymer characterization, Data analysis, Design of experiments (DoE)', 'Fermentation Process Engineering | Biomass Conversion | Researcher at Sandia National Laboratories', 'Sandia National Laboratories', '[{"company":"Sandia National Laboratories","company_id":"sandia-national-laboratories","industry":"Defense & Space","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Sandia National Laboratories","title":"Postdoctoral Appointee- Fermentation Process Engineering"},{"description":"-Developed fermentation processes for bioconversion of different biomass feedstocks to mixed-acids and short-chain esters by an engineered bacterium cultures.-Successfully developed enzymatic process for superior performance advanced biodiesel i.e. fatty acid fusel esters (FAFE) from biomass hydrolysate fusel alcohols and cheap oil sources.-Involved in the upgrading of biomass-derived products to advanced fuels and chemicals, bio-based renewable Blendstocks for Oxygenate Blending (BOB) of fuels (gasoline and diesel fuels).-Worked on bench-scale fermentation process development utilizing newly developed biocatalysts and consortia leading to scale-up.-Performed algal biomass valorization through one-pot bioconversion into high value-added bioproducts-Involved in multi-institutional DOE project on co-optimization of fuels and engines (Co-Optima).-Part of an interdisciplinary team that includes chemists, metabolic engineers, and biomass specialists at both the staff and postdoctoral level, conducting fundamental and applied research using both experimental and computational tools.-Prepared and involved in writing monthly and quarterly research progress reports, research funding proposals, and research papers","duration":"Aug 2018 Jul 2020 2 years","duration_short":"2 years","end_date":"Jul 2020","start_date":"Aug 2018","subtitle":"Sandia National Laboratories","title":"Postdoctoral Appointee- Fermentation Process Engineering"}],"url":"https://www.linkedin.com/company/sandia-national-laboratories"},{"company":"University of Tennessee, Knoxville","company_id":"university-of-tennessee-knoxville","location":"Department of Chemical and Biomolecular Engineering, Knoxville, Tennessee","positions":[{"description":"Professor (Dr.) Arthur Ragauskas\' lab:-UTK PostDoc Visiting Researcher at Biosciences Division, Oak Ridge National Laboratory, Oak Ridge, TN, USA-Involved in developing different pretreatment processes of corn stover biomass for improved carbohydrate output and lignin processability.-Worked on upgrading lignin-containing biorefinery residues by fermentative production of lipids and bioplastics.-Performed detailed lignin and biomass characterization using advanced analytical tools such as NMR, FT-IR, GPC, HPAEC-PAD, HPLC, XRD, SEM, etc.-Prepared quarterly research progress reports for submission to DOE","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"University of Tennessee, Knoxville","title":"Postdoctoral Research Associate"}],"url":"https://www.linkedin.com/company/university-of-tennessee-knoxville"},{"company":"Great Lakes Bioenergy Research Center (GLBRC), Michigan State university","company_id":"great-lakes-bioenergy-research-center-glbrc","location":"East Lansing, Michigan State, USA","positions":[{"description":"Professor (Dr.) Bruce Dale\'s lab (Co-PI- Professor (Dr.) Venkatesh Balan and Dr. Leonardo de Souza):-Studied lignocellulosic biomass pretreatment using AFEX (ammonia fiber expansion) and EA (extractive ammonia fiber expansion) pretreatment processes on different grasses (corn stover, switchgrass, sugarcane bagasse) and woody biomass (wild type and genetically modified poplar).-Performed enzyme cocktail optimization for carbohydrate polymer and recalcitrant oligomer hydrolysis.-Performed simultaneous and separate enzymatic hydrolysis and microbial fermentation in shake flask and 5L bioreactor.-Trained and mentored undergraduate, graduate students and research associates on pre-treatment reactors and other lab protocols.-Involved in glycome profiling and oligosaccharide characterization for the fundamental understanding of the pretreatment processes and complete sugar recovery for biofuels.","duration":"Sep 2015 Jan 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2017","start_date":"Sep 2015","subtitle":"Great Lakes Bioenergy Research Center (GLBRC), Michigan State university","title":"Postdoctoral Research Associate"}],"url":"https://www.linkedin.com/company/great-lakes-bioenergy-research-center-glbrc"},{"company":"Imperial College London","company_id":"imperial-college-london","location":"London, United Kingdom","positions":[{"description":"Professor (Dr.) Jason Hallett\'s lab:-Performed lignocellulosic biomass pretreatment using [TEA][HSO4] ionic liquid.-Studied insight into pseudo-lignin formation mechanism and its effect on saccharification yields in Ionosolv process.-Managed lab inventory (Chemical purchases, glassware’s and other inventory management).-Mentored undergraduate research project on ‘acid hydrolysis of cellobiose under ionic and organic solvents’ to elucidate cellulose degradation during Ionosolv, Organosolv and DAP biomass pretreatment processes.","duration":"Jul 2014 Apr 2015 10 months","duration_short":"10 months","end_date":"Apr 2015","start_date":"Jul 2014","subtitle":"Imperial College London","title":"Postdoctoral Research Associate"}],"url":"https://www.linkedin.com/company/imperial-college-london"},{"company":"Institute Of Chemical Technology","company_id":"institute-of-chemical-technology","location":null,"positions":[{"description":"Padma Shri Professor (Dr.) G. D. Yadav\'s lab:Thesis title: ‘Biocatalysis in the synthesis of valuable intermediates and drugs’-Investigated biocatalytic process intensification and kinetics for chiral drug resolution, different food flavors, food additives, antioxidants, pharmaceutically important esters-Studied in depth the synergistic effect of microwave in bioconversions","duration":"Sep 2008 Jan 2014 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jan 2014","start_date":"Sep 2008","subtitle":"Institute Of Chemical Technology","title":"Ph.D. (Tech.) in Bioprocess Technology Research Scholar"},{"description":"Process Economics, Financial Accounting, Project Management, Technology Management, Product Design and Developement, Patents Application & Law, Communication, Human Resource Management and Team Management skills are the key features of CHEMICAL TECHNOLOGY MANAGEMENT course with the aim of converting technologist\'s into \'ENTREPRENEURS\'.","duration":"Jan 2010 Dec 2011 2 years","duration_short":"2 years","end_date":"Dec 2011","start_date":"Jan 2010","subtitle":"Institute Of Chemical Technology","title":"PG Diploma in Chemical Technology Management"},{"description":"Professor (Dr.) Arvind Lali\'s lab:-Performed ultra-filtration for Soy protein concentrate and nano-filtration for purification of sugar moieties.","duration":"Jul 2008 Sep 2008 3 months","duration_short":"3 months","end_date":"Sep 2008","start_date":"Jul 2008","subtitle":"Institute Of Chemical Technology","title":"DBT-JRF fellow"},{"description":"Professor (Dr.) Smita Lele\'s lab:Thesis: ‘Production and recovery of metabolites from microalgae’ -Studied fermentative production and recovery of bio-oil from microalgae.-Developed fermentative production and recovery process of lutein carotenoid from microalgae.","duration":"Jul 2006 Jun 2008 2 years","duration_short":"2 years","end_date":"Jun 2008","start_date":"Jul 2006","subtitle":"Institute of Chemical Technology, Mumbai","title":"M. Tech. (Bioprocess Technology)"}],"url":"https://www.linkedin.com/company/institute-of-chemical-technology"},{"company":"Serum Institute of India Limited","company_id":"serum-institute-of-india-limited","location":"Pune Area, India","positions":[{"description":"","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Serum Institute of India Limited","title":"Trainee"}],"url":"https://www.linkedin.com/company/serum-institute-of-india-limited"}]', '["“Somnath has a diverse set of skills in all things biomass conversion. From pretreatment to fermentation, and from lignocellulosic biomass to algae, Somnath is very knowledgeable about the latest trends in research and understanding how to apply them in new areas. ”","“I reported to Somnath in the fall and winter of 2016. He was an incredible colleague, mentor, and friend. Somnath has great experience with experimental design, analytical techniques, and rigorous technical analysis. He also has thorough knowledge of biomass conversion to fuels/chemicals through fermentation and enzymatic processes. It was my pleasure to be able to learn some of this knowledge during my time as Somnath\'s colleague. I would highly recommend Somnath to whomever may be considering him. ”"]']
User: ['Andrew C. Hawkins, Ph.D.', 'Eager, intuitive, critical thinking scientist with diverse training in scientific methods, leadership, teamwork, logistics, professional development, people management and development, community building, visual arts, creative thinking, and problem solving. I want to leverage my skill set to solve environmental problems and generate solutions that advance renewable materials and products for industrial and consumer use.Specialties: Problem solving, project management, people management, scientific specialties include: microbial physiology and metabolism, fermentation, genetic engineering, metabolic engineering, phenotypic characterization, fermentation process development.', 'Director, Laboratory Services at Phibro Animal Health', 'Phibro Animal Health', '[{"company":"Phibro Animal Health","company_id":"phibro-animal-health","industry":"Pharmaceutical Manufacturing","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Phibro Animal Health","title":"Director, Laboratory Services"}],"url":"https://www.linkedin.com/company/phibro-animal-health"},{"company":"Gold Prospectors of Colorado","company_id":null,"location":"Colorado Springs, Colorado Area","positions":[{"description":"","duration":"Jan 2017 Jun 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2018","start_date":"Jan 2017","subtitle":"Gold Prospectors of Colorado","title":"Board Trustee"}],"url":""},{"company":"Gevo, Inc.","company_id":"gevo","location":null,"positions":[{"description":"","duration":"Aug 2013 Jun 2018 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2018","start_date":"Aug 2013","subtitle":"Gevo, Inc.","title":"Director, Fermentation, Facilities, & IT"},{"description":"","duration":"Aug 2011 Mar 2017 5 years 8 months","duration_short":"5 years 8 months","end_date":"Mar 2017","start_date":"Aug 2011","subtitle":"Gevo","title":"Project Director, NARA Gevo"},{"description":"","duration":"Jul 2007 Aug 2013 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 2013","start_date":"Jul 2007","subtitle":"Gevo, Inc.","title":"Team Leader"},{"description":"","duration":"Mar 2006 Jul 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2007","start_date":"Mar 2006","subtitle":"Gevo, Inc.","title":"Research Scientist"}],"url":"https://www.linkedin.com/company/gevo"},{"company":"Town of Parker, Colorado","company_id":"town-of-parker-colorado","location":"Parker, Colorado","positions":[{"description":"","duration":"Jun 2013 Jun 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2018","start_date":"Jun 2013","subtitle":"Town of Parker, Colorado","title":"Commissioner, Parker Cultural and Scientific Commission"}],"url":"https://www.linkedin.com/company/town-of-parker-colorado"},{"company":"California Institute of Technology","company_id":"california-institute-of-technology","location":"","positions":[{"description":"","duration":"Aug 2004 Mar 2006 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2006","start_date":"Aug 2004","subtitle":"California Institute of Technology","title":"Postdoctoral Scholar"}],"url":"https://www.linkedin.com/company/california-institute-of-technology"},{"company":"University of Iowa","company_id":"university-of-iowa","location":"","positions":[{"description":"","duration":"Dec 2003 Aug 2004 9 months","duration_short":"9 months","end_date":"Aug 2004","start_date":"Dec 2003","subtitle":"University of Iowa","title":"Postdoctoral Research Scholar"}],"url":"https://www.linkedin.com/company/university-of-iowa"},{"company":"Marine Biological Laboratory","company_id":"marine-biological-laboratory","location":"","positions":[{"description":"","duration":"Jun 2004 Jul 2004 2 months","duration_short":"2 months","end_date":"Jul 2004","start_date":"Jun 2004","subtitle":"Marine Biological Laboratory","title":"Consultant"}],"url":"https://www.linkedin.com/company/marine-biological-laboratory"},{"company":"University of Iowa","company_id":"university-of-iowa","location":null,"positions":[{"description":"","duration":"Aug 2000 Aug 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2003","start_date":"Aug 2000","subtitle":"University of Iowa","title":"Fellow, Center for Biocatalysis and Bioprocessing"},{"description":"","duration":"1997 2003 6 years","duration_short":"6 years","end_date":"2003","start_date":"1997","subtitle":"University of Iowa","title":"PhD Candidate"},{"description":"","duration":"Aug 1997 Aug 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1999","start_date":"Aug 1997","subtitle":"University of Iowa","title":"Graduate Trainee, National Science Foundation Research Training Group"}],"url":"https://www.linkedin.com/company/university-of-iowa"},{"company":"Marine Biological Laboratory","company_id":"marine-biological-laboratory","location":"","positions":[{"description":"","duration":"Jan 2000 Aug 2003 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2003","start_date":"Jan 2000","subtitle":"Marine Biological Laboratory","title":"Course Coordinator, Microbial Diversity"}],"url":"https://www.linkedin.com/company/marine-biological-laboratory"},{"company":"University of Dayton","company_id":"university-of-dayton","location":"","positions":[{"description":"","duration":"May 1997 Aug 1997 4 months","duration_short":"4 months","end_date":"Aug 1997","start_date":"May 1997","subtitle":"University of Dayton","title":"Conference Coordinator"}],"url":"https://www.linkedin.com/company/university-of-dayton"},{"company":"University of Dayton","company_id":"university-of-dayton","location":"","positions":[{"description":"","duration":"Jan 1994 Jan 1997 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1997","start_date":"Jan 1994","subtitle":"University of Dayton","title":"Resident Assistant"}],"url":"https://www.linkedin.com/company/university-of-dayton"},{"company":"Cytec","company_id":"cytec","location":"Dayton, Ohio Area","positions":[{"description":"","duration":"May 1996 Aug 1996 4 months","duration_short":"4 months","end_date":"Aug 1996","start_date":"May 1996","subtitle":"Cytec","title":"Microbiology Technician Intern"}],"url":"https://www.linkedin.com/company/cytec"}]', '["“Dr. Hawkins and I were colleagues at the California Institute of Technology. He demonstrated great curiosity and attention to detail in his research. He also contributed to the success of graduate and undergraduate student training by advising them in their research projects. His interactions with the research group facilitated an open environment for the sharing and advancement of ideas, which enriched the research and collegiality of our laboratory. During the time that Dr. Hawkins and I were postdoctoral colleagues, we had many useful interactions that led to new avenues of fundamental research on microbial community ecology and physiology. He continues to be a valuable colleague and advocate for science.”","“Andrew has a very strong sense of responsability and is a very good scientist. I always thought he would do a great project manager given his organizational skills so I\'m sure he excels at Gevo. On top of that he is very devoted to his job, and an excellent team player.”"]']### Assistant: The agent's job is to facilitate collaborations in the field of biomass conversion. Today, the agent is reaching out to the user because they need to discuss potential research opportunities related to microbial physiology and fermentation process development.
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### Human: Agent: ['Ryan McClune', 'Specialties: Brand Strategy,Brand Marketing,Digital Marketing Brand Management,Independent Financial Services Lead Generation / Segmentation / Profiling,Website Design,Social Media Display Ad Campaign Strategy and Execution,Pay Per Click (PPC) Campaign Strategy and Execution,Multi Channel Marketing, andMarketing Automation Strategies and Best Practices', 'Brand and Marketing Solutions Expert', 'RMc Consulting', '[{"company":"RMc Consulting","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"May 2017","subtitle":"RMc Consulting","title":"Founding Principal"}],"url":""},{"company":"Porsche Club of America - San Diego Region","company_id":null,"location":"San Diego Region","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Porsche Club of America - San Diego Region","title":"Chief Driving Instructor - Autocross"}],"url":""},{"company":"Haven Tower Group LLC","company_id":"haven-tower-group-llc","location":"Greater San Diego Area","positions":[{"description":"","duration":"Jan 2018 Oct 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2019","start_date":"Jan 2018","subtitle":"Haven Tower Group LLC","title":"Principal, Marketing and Brand Strategy"}],"url":"https://www.linkedin.com/company/haven-tower-group-llc"},{"company":"HD Vest Financial Services","company_id":"h-d-vest-financial-services","location":"","positions":[{"description":"","duration":"Jun 2013 Mar 2017 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2017","start_date":"Jun 2013","subtitle":"HD Vest Financial Services","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/h-d-vest-financial-services"},{"company":"LPL Financial","company_id":"lpl-financial","location":null,"positions":[{"description":"Responsible for the oversight of the Interactive Marketing division of Marketing at LPL Financial. My team designed, implemented and managed the LPL Financial Marketing websites (recruiting, institution services and retirement partners) held under LPL Financial. We created and produced video and web-based multimedia promotional support for specific marketing platforms designed for independent financial advisors.Managed the outbound web marketing campaigns, including pay-per-click and search engine optimization for the recruiting sites as well as the analytics and usage reporting for these sites. Custom built web applications built to serve the marketing needs of independent financial advisors have been built and scoped under my management.Additionally, management called on me to design and deliver high-level motion graphics presentations for web and live audience delivery.","duration":"Mar 2010 May 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2013","start_date":"Mar 2010","subtitle":"LPL Financial","title":"Assistant Vice President, Interactive Marketing"},{"description":"Manage outbound marketing efforts, including search engine optimization and pay per click campaign to drive recruitment efforts. Maintain and update recruiting website and microsites. Create and execute executive level presentations at national conferences using cutting edge media delivery systems.","duration":"Apr 2007 Mar 2010 3 years","duration_short":"3 years","end_date":"Mar 2010","start_date":"Apr 2007","subtitle":"LPL Financial Services","title":"Web Site Manager"}],"url":"https://www.linkedin.com/company/lpl-financial"},{"company":"Pantomime Productions","company_id":null,"location":"","positions":[{"description":"Managed multilevel marketing efforts for a series of websites. Designed and developed affiliate marketing sites using search engine optimization and pay per click campaigns along with cutting edge social marketing targeting techniques with great success. Created online presence for Emmy winning television shows, paired with lead capture, lead management/follow-up and direct marketing efforts. Managed network of college search websites and executed monthly and yearly subscription based sponsorship sales efforts along with website optimization and lead delivery automation.","duration":"Jan 2004 Apr 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2007","start_date":"Jan 2004","subtitle":"Pantomime Productions","title":"Principal"}],"url":""},{"company":"Juice Media","company_id":"juicemedia","location":"","positions":[{"description":"Managed multimedia production and web distribution for high-impact branding and marketing campaigns tied to rich analytics. Leveraged green screen technology for efficient production costs, while maintaining high production value. Managed multimedia production and web distribution for high-impact branding and marketing campaigns tied to rich analytics. Leveraged green screen technology for efficient production costs, while maintaining high production value.","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Juice Media","title":"Production Manager"}],"url":"https://www.linkedin.com/company/juicemedia"}]', '["Rollin Skowronski “When Ryan joined HD Vest in June 2013, he presented himself very professional manner - he is highly intelligent in the digital marketing space, and his work always generated positive results in lead generation for our business development team. He works diligently with third party vendors in order to build websites along with maintaining them with current marketing messaging and assets, he meets deadlines in a timely fashion, and provides valuable insight whether a particular marketing strategy is working or not - he is a valuable team member to the HD Vest Marketing Team. I\'ve thoroughly enjoyed working with him and learning from him in terms of bettering myself as a professional. In short, Ryan is a great leader.”","Justin Lally “Ryan is a pleasure to work with. His technical expertise is only surpassed by social prowess and networking ability. From managing projects small and large to designing web applications, intranets, and public sites, Ryan is a true professional, and a leader in his field.”"]']
User: ['Sergio M. Ramirez', 'Responsible for all aspects of development for high profile development projects, including residential, commercial, hospitality, and mixed-use projects.', 'Director at City of Anaheim', 'City of Anaheim', '[{"company":"City of Anaheim","company_id":"city-of-anaheim","industry":"Government Administration","location":"United States","positions":[{"description":"Economic Development Department Economic Development Department","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"City of Anaheim","title":"Economic Development Director"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Long Beach","company_id":"longbeachcity","location":"","positions":[{"description":"As of January 4th, 2017, I will be assuming the new role of Deputy Director for the Economic & Property Development Department of the City of Long Beach. I am excited to join the team in the City of Long Beach, a dynamic and forward thinking community. I am very grateful for the past 13 years in the City of Anaheim and the many positive experiences and projects that I had the opportunity to be part of. I will continue to hold my position on the executive board of the Anaheim\'s MUZEO museum and cultural center in \\"CTRCity Anaheim\\" and excited to able continue to serve the community of the City of Anaheim in that capacity. I welcome you to contact me in the City of Long Beach once I begin. Please stay posted for new contact information. You can always contact me via my cell phone at (714) 345-2864.","duration":"Dec 2016 Aug 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2021","start_date":"Dec 2016","subtitle":"City of Long Beach","title":"Deputy Director of Economic & Property Development"}],"url":"https://www.linkedin.com/company/longbeachcity"},{"company":"City of Anaheim, Community & Economic Development","company_id":"city-of-anaheim","location":"anaheim, ca","positions":[{"description":"Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects. Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects.","duration":"Dec 2004 Dec 2016 12 years 1 month","duration_short":"12 years 1 month","end_date":"Dec 2016","start_date":"Dec 2004","subtitle":"City of Anaheim, Community & Economic Development","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Paramount","company_id":null,"location":"Paramount, CA","positions":[{"description":"Responsible for Planning, Redevelopment and Economic Development functions. Responsible for Planning, Redevelopment and Economic Development functions.","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"City of Paramount","title":"Community and Economic Development Planner"}],"url":""},{"company":"Willdan","company_id":"willdan","location":"Industry, CA","positions":[{"description":"Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente. Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente.","duration":"Jan 2000 Feb 2002 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2002","start_date":"Jan 2000","subtitle":"Willdan","title":"Community Development Consultant"}],"url":"https://www.linkedin.com/company/willdan"}]', '["Dylan Jones “I have had the pleasure of collaborating with Sergio over the past six years on multiple occasions. I supported his effort to create a new Baseball TOD Vision on the 150 acre Angels site while he was at the City of Anaheim, and more recently his effort to develop a new vision for the Long Beach Waterfront. From my position at Gensler I have found Sergio to be a clear, organized and visionary leader. Sergio understands and knows how to leverage the power of relationships, and has proven adept at bringing the right people together to further projects that at their core, serve the communities within which they reside. Sergio is a consummate professional, and also connects with those he collaborates at a human level. He is an effective leader that mixes visionary excitement with pragmatic know-how of the community building process. I personally consider Sergio a very important client and a good friend, and recommend him without hesitation in all professional collaborations. ”","Barret Bradley “Sergio is an exemplary government leader, and a major piece of the rock-solid team at the City of Long Beach that is pushing the City to new heights every year. Sergio is proactive and puts great emphasis on supporting business and growth, often uniting cross-departmental resources at the city with various community stakeholders to get things done. In my capacity overseeing a large development project in Long Beach, Sergio has proved to be an invaluable ally and resource, often helping us clear roadblocks and navigate difficult situations to achieve our collective goal - to create a great amenity for the city and to establish a place where many retailers, restaurants, and services can be successful.”"]']### Assistant: The agent's job is to provide brand strategy and marketing solutions expertise, and today the user is reaching out to the agent because they need assistance with the economic development of a high-profile development project.
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### Human: Agent: ['Heather Munnell', 'My cornucopia of experiences running my own Art Gallery, organizing corporate team-building functions at a Go-Karting Facility, managing live Pharmaceutical event Attendance and designing Storefronts for Big-box retail have culminated in my position at VDA Productions, as their Director of Sales. In my current role, I facilitate relationships with our Sales & Marketing team while engaging customers and prospects to embrace the possibilities of a unique and memorable experience. I am a highly self-motivated, detail-oriented, dynamic, and enthusiastic individual that will help elevate your next event with design elements to fulfil your corporate goals. I like to live life and have jumped from a plane, gone hang-gliding, and run Olympic distance triathlons - which all surprisingly keep me grounded and on-task, in my career. I look forward to connecting and seeing how my expertise in the Corporate Meetings, Tradeshows, Themed Events and Permanent Environments can help you with your next project. Let me be the guide to your next experience for your sales incentive programs, corporate leadership meetings, trade shows and permanent displays. Reach me via LinkedIn or heather@vdainc.com.', 'Physical - Virtual -Parallel Experiences #ThisisVDA', 'VDA | Experiential Marketing', '[{"company":"VDA | Experiential Marketing","company_id":"vdainc","industry":"Marketing Services","location":"Somerville, Massachusetts","positions":[{"description":"I work to bring my clients visions to life using a unique perspective to strategize, design, plan and execute a brand, on your behalf. With an art and creative background, I will liaise with our competent team, to design immersive 3D Experiential Design Solutions that can be scaled to meet budgetary goals without compromising your ROI.As the Director of Sales, I also develop strategies within our Marketing/Sales Channels. I manage all the “intricacies” of sales: Pitch, Sales Model, Salesforce, Process, Plans, Partnerships, Client relationships and forecasting.","duration":"Nov 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Nov 2017","subtitle":"VDA | Experiential Marketing","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/vdainc"},{"company":"Totalcom Solutions Inc.","company_id":"totalcom-solutions-inc-","location":"Topsfield, MA","positions":[{"description":"It is an art to understand the intricacies of Telecom sales and as the Channel Territory Sales Manager I orchestrated solution-based innovations to the Northeast portfolio of small-mid size businesses. It is an art to understand the intricacies of Telecom sales and as the Channel Territory Sales Manager I orchestrated solution-based innovations to the Northeast portfolio of small-mid size businesses.","duration":"Jun 2017 Nov 2017 6 months","duration_short":"6 months","end_date":"Nov 2017","start_date":"Jun 2017","subtitle":"Totalcom Solutions Inc.","title":"Channel Territory Sales Manager"}],"url":"https://www.linkedin.com/company/totalcom-solutions-inc-"},{"company":"Rose Displays, a division of Visual Creations, Inc.","company_id":"rose-displays","location":null,"positions":[{"description":"Cultivated New Business Relationships of a strong brand in the Retail Industry, Rose Displays, into a new area of segmentation to grow Restaurants and Grocery Chain application of products.","duration":"Sep 2015 Jun 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2017","start_date":"Sep 2015","subtitle":"Rose Displays, a division of Visual Creations, Inc.","title":"Marketing & New Business Development"},{"description":"Creative outside of the box thinking to use customization of frames, and LED Components in Big Box Retail store displays for temporary and permanent application.","duration":"Nov 2014 Aug 2015 10 months","duration_short":"10 months","end_date":"Aug 2015","start_date":"Nov 2014","subtitle":"Rose Displays, a division of Visual Creations, Inc","title":"Key Account Manager"}],"url":"https://www.linkedin.com/company/rose-displays"},{"company":"Advanstar/CBI","company_id":"informamarketsfashion","location":"Burlington, MA","positions":[{"description":"I educated life sciences industry professionals on our dynamic conferences, interactive online content and professional networking engagements to enhance audience development. I educated life sciences industry professionals on our dynamic conferences, interactive online content and professional networking engagements to enhance audience development.","duration":"Mar 2009 Nov 2014 5 years 9 months","duration_short":"5 years 9 months","end_date":"Nov 2014","start_date":"Mar 2009","subtitle":"Advanstar/CBI","title":"Pharmaceutical Event Sales Representative"}],"url":"https://www.linkedin.com/company/informamarketsfashion"},{"company":"F1 Boston","company_id":"f1-boston","location":"Braintree, MA","positions":[{"description":"Organized over 500 corporate, private and teambuilding events at F1 Boston’s 106,000 sq. ft. conference and entertainment facility built around the two finest indoor kart race tracks in the world. Organized over 500 corporate, private and teambuilding events at F1 Boston’s 106,000 sq. ft. conference and entertainment facility built around the two finest indoor kart race tracks in the world.","duration":"Sep 2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"Sep 2006","subtitle":"F1 Boston","title":"Corporate Event Planner, Sales"}],"url":"https://www.linkedin.com/company/f1-boston"},{"company":"PRIM&R","company_id":"prim&r","location":"Boston, MA","positions":[{"description":"Managed main phone lines, membership questions, calendars and registrations for PRIM&R annual conference series on biomedical, behavioral and social science research. Managed main phone lines, membership questions, calendars and registrations for PRIM&R annual conference series on biomedical, behavioral and social science research.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"PRIM&R","title":"Receptionist"}],"url":"https://www.linkedin.com/company/prim&r"},{"company":"Art Attack","company_id":null,"location":"Somerville, MA","positions":[{"description":"As the owner, I curated monthly art exhibits for local talent, musical exposes, and gallery community walks in a fun and creative atmosphere for the artist community in Somerville, MA. As the owner, I curated monthly art exhibits for local talent, musical exposes, and gallery community walks in a fun and creative atmosphere for the artist community in Somerville, MA.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Art Attack","title":"Owner"}],"url":""},{"company":"Wentworth Gallery","company_id":"wentworth-gallery","location":"King of Prussia, PA/Short Hill, NJ/Boston, MA","positions":[{"description":"I travelled around the country as a lead traveling associate for Peter Max and promoted other talents such as Alexandra Nechita, Paul Stanley, Charles Fazzino, David Schluss, Chagall, Picasso, Pissaro, Matisse, Renoir and Miro. I travelled around the country as a lead traveling associate for Peter Max and promoted other talents such as Alexandra Nechita, Paul Stanley, Charles Fazzino, David Schluss, Chagall, Picasso, Pissaro, Matisse, Renoir and Miro.","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Wentworth Gallery","title":"Gallery Director"}],"url":"https://www.linkedin.com/company/wentworth-gallery"},{"company":"Associated Artists of PIttsburgh","company_id":null,"location":"Pittsburgh, PA","positions":[{"description":"With a new grant I managed the construction team, opened a retail space and organized the retail component focusing on the 550+ members to stock the 1000 sf space with inspiring visual talents living within 150 mile radius of Pittsburgh. With a new grant I managed the construction team, opened a retail space and organized the retail component focusing on the 550+ members to stock the 1000 sf space with inspiring visual talents living within 150 mile radius of Pittsburgh.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Associated Artists of PIttsburgh","title":"Sales Manager"}],"url":""}]', '["Adam Woudstra “Lucky. That\'s the most appropriate answer I can provide when it comes to my working relationship with Heather. Coming into a new company and role in a very small office it\'s critical that you mesh with your co-workers. You don\'t have to like them, but you have to respect. I was fortunate to be \\"lucky\\" enough be paired with Heather as my Sales partner. Heather is one of the warmest, thoughtful, and professional people I\'ve had the sincere pleasure working alongside. We brought out the best in each other and raised our performances to higher heights. Beyond \\"just\\" being co-workers, we\'ve become fast and loyal friends. I simply cannot give Heather a higher recommendation than that. Any organization/company would be blessed to be as\\"lucky\\" as I am to work with her now or in the future. ”","Allison Logie “Heather is a hard working professional who quickly inspires the trust of others. With her friendly and attentive manner, Heather easily cultivates quality business relationships. Heather is flexible and thinks quickly on her feet while consistently maintaining a high level of professionalism. In my two years working with Heather I was consistently impressed with the level of service she provided clients. Heather earns my highest recommendation as I feel she would make a wonderful addition to any team lucky enough to have her.”"]']
User: ['Katrina Ciccarelli McAfee', 'Specialties: Account and Project Management, Strategic Marketing Planning and Implementation, Budget Management, Client Communication, Content Writing and Proofreading, Marketing Automation, Email Marketing', 'Senior Marketing Manager at Association Analytics', 'Association Analytics', '[{"company":"Association Analytics","company_id":"association-analytics","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Association Analytics","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/association-analytics"},{"company":"SharpSpring","company_id":"sharpspring","location":null,"positions":[{"description":"","duration":"Aug 2019 Mar 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2021","start_date":"Aug 2019","subtitle":"SharpSpring","title":"Senior Marketing Coordinator"},{"description":"","duration":"Apr 2019 Aug 2019 5 months","duration_short":"5 months","end_date":"Aug 2019","start_date":"Apr 2019","subtitle":"SharpSpring","title":"Product Marketing Specialist"},{"description":"• Manage webinar event with Partner Growth Managers to roll out new programs to customers, including RSVPs, lunch coordination, presentation content and practice sessions• Write and manage marketing automation campaigns to existing customers for webinar attendance, including creation of drip email campaigns, landing pages, thank you pages and forms• Write and send monthly product and feature update emails to existing customers• Work with support, product and client services teams to manage customer requests and issues• Manage production of feature release videos, including writing scripts, scheduling shoot times, providing feedback to vendor and circulating final assets to appropriate communication channels","duration":"Nov 2018 Apr 2019 6 months","duration_short":"6 months","end_date":"Apr 2019","start_date":"Nov 2018","subtitle":"SharpSpring","title":"Customer Communications Coordinator"}],"url":"https://www.linkedin.com/company/sharpspring"},{"company":"UF Health","company_id":"uf-health","location":"Gainesville, Florida Area","positions":[{"description":"• Create and manage marketing plans and budgets for UF Health plastic surgery, bariatric surgery, advanced lung, congenital heart and transplant clinical services• Met with department leaders to discuss priorities and created marketing strategies based on greatest needs and opportunities to gain market share• Analyzed market data and developed competitor assessments to establish marketing differentiators• Worked with agency to implement digital campaigns for various services, resulting in conversions to patient appointments and surgeries• Created and implemented email marketing campaigns targeted existing patients and referring physicians• Coordinated, wrote, edited and proofread all print and digital materials• Managed department websites via WordPress, including writing and editing content• Developed patient stories for video, print and online articles and advertising messages• Created social media calendars and content for clients, as well as UF Health blog posts• Worked with graphic designers, photographers and videographers on creative projects• Reviewed department volumes, financials, web traffic and digital campaign analytics quarterly to monitor trends and ROI of marketing campaigns• Assisted with systemwide strategic priorities, including UF Health brand campaigns and opening of the new UF Health Heart & Vascular Hospital and UF Health Neuromedicine Hospital","duration":"Dec 2012 Nov 2018 6 years","duration_short":"6 years","end_date":"Nov 2018","start_date":"Dec 2012","subtitle":"UF Health","title":"Surgery Marketing Manager"}],"url":"https://www.linkedin.com/company/uf-health"},{"company":"Group Five + Associates, Inc.","company_id":"group-5-advertising","location":null,"positions":[{"description":"• Managed campaigns, budgets and projects for City of Gainesville RTS, Traffic Management, Parking Operations, Haven Hospice, North Florida Retirement Village, CMC Recycling, Florida Department of Health, Florida Animal Friend, Florida Department of Law Enforcement and Florida Department of Elder Affairs• Negotiated and placed local and statewide media for television, online, radio, print, transit and billboard with budgets ranging from $20,000 to $2 million• Scheduled, organized and lead client meetings• Implemented local and statewide marketing campaigns as well as maintained campaign tracking and summary reports• Proofread client ads, scripts, web sites and collateral material• Managed social media accounts and advertising placement• Monitored industry trends and stayed up-to-date with best practices• Conducted presentations of proposals to current and prospective clients• Wrote proposal responses to state RFPs (request for proposals)","duration":"Apr 2010 Aug 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2012","start_date":"Apr 2010","subtitle":"Group Five + Associates, Inc.","title":"Media Director/Account Executive"},{"description":"• Assisted account executives with client account management including media placement and tracking, budgeting and campaign implementation• Maintained client files• Managed invoicing and billing including discrepancy reconciliation• Updated media spreadsheets and organized data• Prepared agendas for client meetings and attended as needed• Ensured proper and timely distribution of materials to media after placement","duration":"Apr 2007 Apr 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2010","start_date":"Apr 2007","subtitle":"Group Five + Associates, Inc.","title":"Assistant Account Executive"}],"url":"https://www.linkedin.com/company/group-5-advertising"},{"company":"Advertising Federation of Gainesville","company_id":"advertising-federation-of-gainesville","location":null,"positions":[{"description":"• Assisted with annual awards banquet for 175+ attendees• Wrote and distributed collateral materials, PSAs and press releases• Assisted set-up and copy writing for the awards gala, web site, promotional ads, TV and radio scripts• Time management for all event projects including award certificate production","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Advertising Federation of Gainesville","title":"ADDY PR & Publicity Committee Member"},{"description":"• Solicited media professionals to secure donations for annual fundraiser• Proofread print ads and PSA scripts for radio & TV.• Provided ads to media vendors for placement, wrote and distributed press releases and assisted in organizing and proofreading auction catalog, web site, printed collateral and donor letters","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Advertising Federation of Gainesville","title":"Media Auction Committee Member"}],"url":"https://www.linkedin.com/company/advertising-federation-of-gainesville"}]', '["Michelle Gould “I have had the pleasure of working with Katrina Ciccarelli for the past several years while she oversaw our account with Group Five and Associates. I cannot recommend her highly enough. From day one Katrina’s ability to ask the right questions and anticipate our company’s needs impressed us. Her foresight, initiative, and project management skills shone through every question. She took what could have been a grueling process – the redesign of our ancient website and complete rebranding of our company – and turned it into a collaborative project, one that we enjoyed and felt a part of. That takes skill. Part of the ease she imparted to the project comes from her native ability to organize and plan. She was always ahead of potential problems, shepherding us through the timeline, keeping us on task, and managing the budget. She’s as adept at the big picture as she is skillful with details, giving her a dexterousness you don’t find in many. My recommendation comes without reservation.”","LinkedIn User “To Whom it may concern: I have had the pleasure of knowing Katrina Ciccarelli for over a year now. During that time Katrina has shown a positive and supportive attitude each and every week. Katrina is someone who takes her work very serious and still finds the time to enjoy life. She is both compassionate and professional on every level. She is a wonderful humanitarian who\'s heart has acceptance of everyone. It is my pleasure to know her.”"]']### Assistant: The agent's job is to facilitate relationships with the Sales & Marketing team and engage customers and prospects to embrace unique and memorable experiences; today, the agent is reaching out to the user because they need assistance with strategic marketing planning and implementation for an upcoming event.
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### Human: Agent: ['Christina Kryske', "Hello, I'm Christina! I'm a driven, people-focused professional who's passionate about helping others. I have 10+ years of experience with a proven track record of exceeding goals, developing long-lasting relationships, communicating employee relations, staffing, and bringing forth the ability to develop and implement innovative ideas to projects or tasks in a fast-paced, constantly changing environment within both Human Resources and Operations departments. Outside of my professional life, you can often find me writing or getting movement for my health and well-being. Let's connect!", 'People Operations Specialist at O Positiv', 'O Positiv', '[{"company":"O Positiv","company_id":"o-positiv","industry":"Manufacturing","location":"Santa Monica, California, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"O Positiv","title":"People Operations Specialist"}],"url":"https://www.linkedin.com/company/o-positiv"},{"company":"24 Hour Home Care","company_id":"24hr-homecare","location":null,"positions":[{"description":"","duration":"Jan 2021 Oct 2021 10 months","duration_short":"10 months","end_date":"Oct 2021","start_date":"Jan 2021","subtitle":"24 Hour Home Care","title":"Operations Manager"},{"description":"","duration":"Sep 2020 Jan 2021 5 months","duration_short":"5 months","end_date":"Jan 2021","start_date":"Sep 2020","subtitle":"24 Hour Home Care","title":"Assistant Operations Manager"},{"description":"","duration":"Jul 2018 Sep 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2020","start_date":"Jul 2018","subtitle":"24 Hour Home Care","title":"Senior Care Coordinator"},{"description":"","duration":"Jun 2017 Jul 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2018","start_date":"Jun 2017","subtitle":"24Hr HomeCare","title":"Care Coordinator"}],"url":"https://www.linkedin.com/company/24hr-homecare"},{"company":"The Coffee Bean & Tea Leaf®","company_id":"the-coffee-bean-&-tea-leaf","location":"El Segundo, CA & Century City, CA","positions":[{"description":"","duration":"Dec 2010 Jun 2017 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jun 2017","start_date":"Dec 2010","subtitle":"The Coffee Bean & Tea Leaf®","title":"Barista"}],"url":"https://www.linkedin.com/company/the-coffee-bean-&-tea-leaf"},{"company":"City of Redondo Beach","company_id":"torrance-community-services","location":"Redondo Beach, CA","positions":[{"description":"","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"City of Redondo Beach","title":"Camp Counselor & After School Recreation Staff"}],"url":"https://www.linkedin.com/company/torrance-community-services"},{"company":"Institute for Applied Behavior Analysis","company_id":"institute-for-applied-behavoral-analysis","location":"Sherman Oaks, CA","positions":[{"description":"","duration":"Oct 2015 Jan 2016 4 months","duration_short":"4 months","end_date":"Jan 2016","start_date":"Oct 2015","subtitle":"Institute for Applied Behavior Analysis","title":"Behavior Intervention Implementer"}],"url":"https://www.linkedin.com/company/institute-for-applied-behavoral-analysis"},{"company":"Inosanto Academy of Martial Arts","company_id":null,"location":"Marina Del Rey, CA","positions":[{"description":"","duration":"Dec 2013 Aug 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2015","start_date":"Dec 2013","subtitle":"Inosanto Academy of Martial Arts","title":"Office Reception & Administrative Assistant"}],"url":""},{"company":"El Camino College","company_id":"el-camino-college","location":"El Camino College","positions":[{"description":"","duration":"Aug 2013 Oct 2013 3 months","duration_short":"3 months","end_date":"Oct 2013","start_date":"Aug 2013","subtitle":"El Camino College","title":"Seasonal Bookstore Employee"}],"url":"https://www.linkedin.com/company/el-camino-college"}]', '["Katie Malpiedi “I had the pleasure of working with Christina, while I held an account management position and Christina worked her way up through the Operations Dept from Care Coordinator to Operations Manager. Christina was always easy to work with - she\'s intelligent, efficient, keeps her cool under stressful situations, and actually listens to and cares about her staff, team, employees and clients. She is steadfast in her business ethics and morals and empathetic to others\' experiences - she values wellness and culture while also driving business and maintaining top quality care. I\'d be elated to work with Christina again in another capacity some day!”","Xochitl M. Perez, MBA, CHC “I had the pleasure of meeting Christina in my Managed Healthcare classes. Christina is bright, intelligent and engaging. She demonstrated a natural instinct for healthcare concepts, and picked up on complex concepts with ease. She is a pleasure to work with, and was an asset in my classes. ”"]']
User: ['Megan Sierra', "I'm passionate about all things design and love solving real problems with innovative solutions. I am highly motivated towards trying to make the world a better place one brand at a time. Let's connect and talk design!", 'Senior Graphic Designer', "Joffrey's Coffee & Tea Company", '[{"company":"Joffrey\'s Coffee & Tea Company","company_id":"joffrey%27s-coffee-&-tea-company","industry":"Beverage Manufacturing","location":"Tampa, Florida, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Joffrey\'s Coffee & Tea Company","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/joffrey%27s-coffee-&-tea-company"},{"company":"Megan Sierra Designs","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jan 2015 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Megan Sierra Designs","title":"Graphic Designer"}],"url":""},{"company":"Marketopia","company_id":"marketopia","location":null,"positions":[{"description":"","duration":"Oct 2020 Mar 2022 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2022","start_date":"Oct 2020","subtitle":"Marketopia","title":"Design Manager"},{"description":"","duration":"Aug 2019 Sep 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2020","start_date":"Aug 2019","subtitle":"Marketopia","title":"Senior Visual Designer"}],"url":"https://www.linkedin.com/company/marketopia"},{"company":"Juice Marketing and Design","company_id":"juice-marketing-and-design","location":"Tarpon Springs, Florida","positions":[{"description":"","duration":"Jul 2017 Aug 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2019","start_date":"Jul 2017","subtitle":"Juice Marketing and Design","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/juice-marketing-and-design"},{"company":"The Dalí Museum","company_id":"the-dali-museum","location":"St Petersburg, Florida, United States","positions":[{"description":"","duration":"Apr 2015 Jul 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2017","start_date":"Apr 2015","subtitle":"The Dalí Museum","title":"Sales Associate & Events"}],"url":"https://www.linkedin.com/company/the-dali-museum"},{"company":"Stevie & Fern","company_id":"stevie-&-fern","location":"Saint Petersburg, Florida","positions":[{"description":"Internship Internship","duration":"Feb 2017 Apr 2017 3 months","duration_short":"3 months","end_date":"Apr 2017","start_date":"Feb 2017","subtitle":"Stevie & Fern","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/stevie-&-fern"},{"company":"Hype Group","company_id":"hype-group","location":"","positions":[{"description":"","duration":"Apr 2016 Aug 2016 5 months","duration_short":"5 months","end_date":"Aug 2016","start_date":"Apr 2016","subtitle":"Hype Group","title":"Graphic Design"}],"url":"https://www.linkedin.com/company/hype-group"}]', '["Jennifer Layton “Megan has one of the best eyes for design of any of the many designers I’ve worked with in my career. She understands how to tell a story and create demand using content and design. Her specialty is branding. She’s the one person I would work with if I had a company needing these services. She understands the important aspects of presenting your company culture and using your brand to build revenue and clientele. She’s also wonderful to work with, she has such an attention to detail and she will work hard to exceed expectations every time. ”","LinkedIn User “Megan is one the the most talented designers I have ever had the pleasure of working with. Her designs are clean, innovative, and never fail to exceed my expectations. Not only is she highly-skilled in her craft, she is an exceptional leader with a kind heart and everyone who works under her has the utmost respect for Megan. I would consider anyone lucky beyond belief to have Megan be part of their organization!”"]']### Assistant: The agent's job is to connect with professionals in the design industry. Today, the user is reaching out to the agent because they need assistance with designing a new branding strategy for their company.
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### Human: Agent: ['Barbara R. Meyers', '16 Years of Professional Sales in Credit Card Industry. Expertise in the Medical credit Industry.Specialising in Virtual Terminal, POS Systems, ACH, Medical software, Accounting Software,Development of special programs for medium to Large companies wanting a creative way toaccept payments. . Excellent relationship buildingwith other ISO partners. Knowledge on all ACH programs for Mid-Large business.Gift Card and Prepaid Card programs. Specializing experience in Sage Mas Products, includingERP.', 'Account Service Representative- at Genie Cash Box Gateway', 'Genie Cash Box Gateway', '[{"company":"Genie Cash Box Gateway","company_id":null,"location":"Tulsa, Oklahoma Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Genie Cash Box Gateway","title":"CBD/Wholesale Retail, E-Commerce Representative"}],"url":""},{"company":"Nationwide Payment Solutions","company_id":"nationwide-payment-solutions","location":"Tulsa, Oklahoma,74134","positions":[{"description":"","duration":"Jan 2004 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jan 2004","subtitle":"Nationwide Payment Solutions","title":"Sr. Account Representative"}],"url":"https://www.linkedin.com/company/nationwide-payment-solutions"},{"company":"ClearGage, Inc","company_id":"cleargage-inc","location":"Tulsa, Oklahoma Area","positions":[{"description":"ClearGage, Inc is revolutionizing the way Healthcare providers do business. By developing innovative Healthcare payment Solutions and financial services that employ revenue cycle technology that are HIPPA and PCI compliant, we\'re doing our part to bring retail payment Solutions to the Healthcare market and simplify the process of calculating and collecting patient payments.","duration":"Mar 2015 Feb 2016 1 year","duration_short":"1 year","end_date":"Feb 2016","start_date":"Mar 2015","subtitle":"ClearGage, Inc","title":"Business Development Specialist"}],"url":"https://www.linkedin.com/company/cleargage-inc"},{"company":"Sage","company_id":"sage-software","location":"","positions":[{"description":"Business to Business for National provider of Electronic Payments Industry, Visa, and MasterCard. Including e-commerceServices. Responsible for building, and increasing territory for merchant processing.Responsible for training new hires and getting them up and performing for quota and learning the industry. Customer relations in phases of the credit card industry including training merchants on Terminals, education of the industry and upgrade of equipment if needed. Achieved multiple club levels to include top 10% in nation of ranking in Sales.Responsible for services for all accounts in my portfolio. President\'s Club Member forVisa MasterCard High Volume Producers.","duration":"Jan 2004 Oct 2012 8 years 10 months","duration_short":"8 years 10 months","end_date":"Oct 2012","start_date":"Jan 2004","subtitle":"Sage","title":"Sr.Account Executive"}],"url":"https://www.linkedin.com/company/sage-software"},{"company":"Lynk Systems Inc","company_id":null,"location":"","positions":[{"description":"Outside sales for National provider of Electronic Payment, cash dispensing and e-commerce services, Responsible for building and increasing territory for merchant processing. Achieved multiple club levels, to include top 10% in nation of ranking in Sales. B-2-B Sales only. Responsible for customer relations and servicing of accounts.","duration":"Jan 2000 Jan 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2005","start_date":"Jan 2000","subtitle":"Lynk Systems Inc","title":"Account Executive"}],"url":""},{"company":"Boise Cascade office","company_id":null,"location":"","positions":[{"description":"Sales of office supplies-small to mid size companies thought out the United States, marketed full range of office supplies including copier machines, fax machines, increased sales from 0 dollar to 150% of objective month of quota per companies acquired. Strong experience in implementing product knowledge to customers in my target area.Top 10% Sales Producer in the Company. Maintained detailed record of individual companies buying habits.","duration":"Dec 1999 Jul 2000 8 months","duration_short":"8 months","end_date":"Jul 2000","start_date":"Dec 1999","subtitle":"Boise Cascade office","title":"National Account Executive"}],"url":""},{"company":"Southern Nazarene University","company_id":"southern-nazarene-university","location":"","positions":[{"description":"94 Credit Hours toward BSN in NursingRelative Courses: Medical Terminology, Chemistry 1, A&P 1 & A&P","duration":"May 1994 Jan 1999 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jan 1999","start_date":"May 1994","subtitle":"Southern Nazarene University","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/southern-nazarene-university"},{"company":"the Community, Microbiology","company_id":null,"location":"","positions":[{"description":"Sales of Tax Sheltered Annuities thought out the State of Oklahoma.Achieved \\"Highest\\" sales award for sales volume over $500,000 for the first year with company. Developed a strong pattern of repeat sales and client loyalties, resulting in an increase of $100,000. Make B-2 -B calls for new account and new clients. Customer service negotiated client\'s rollover accounts to new 401K, 401B and increased or decreased client\'s involvement in Oklahoma Teacher\'s Retirement. Follow-up on client\'s renewals for previous years.","duration":"Jan 1992 Jan 1994 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1994","start_date":"Jan 1992","subtitle":"the Community, Microbiology","title":"Sales Representive"}],"url":""},{"company":"Old Town Brokers","company_id":null,"location":"","positions":[{"description":"Sales of Rural and Ranch PropertiesDeveloped loyal customer base and increased sales volume to Million Dollar ProducerDeveloped extensive advertising campaign for client\'s properties thought out the State. Planned successful strategies to target and develop new client base for listings by creating a newsletter for all new clients in the state. Team Building skills, negotiating skills.","duration":"Jan 1984 Jan 1992 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 1992","start_date":"Jan 1984","subtitle":"Old Town Brokers","title":"Sales Representative"}],"url":""}]', '["“Barbara is a fantastic sales and marketing expert. More than that she is a fantastic person. Barbara deserves your business. Give Barbara chance to show you what she can do for you and your company,”","“Barbara is one of the hardest working sales people that I have ever had the privilege of working with. I sincerely appreciate her dedication. She is a tenacious advocate for her clients and prospects. She has driven our sales organization into new markets and has a track record of proven leadership in her region.”"]']
User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to develop creative payment solutions for medium to large companies, while today the user is reaching out to the agent because they need assistance in business healthcare marketing and referral development.
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### Human: Agent: ['Greg McDonough', "10+ years of a proven track record with direct & channel sales management. Extensive knowledge and experience with Cloud, SaaS and Software technologies including: Enterprise Security, Privileged and Identity Access Management, Vulnerability Management, Application Security, SIEM, SOAR, Cloud & Container Security, CRM and E-Marketing Software. I'm positively motivated and have a strong set of skills that I am able to apply to a wide range of roles. I'm able to adapt to many different situations and come out on top. My core skills are in sales management, channel development, enterprise level negotiation, training/coaching and marketing. I have exceeded my goals in every company that I have worked for and have excellent references. gregory.mcdonough1@gmail.com", 'Enterprise Account Executive | Ping Identity', 'Ping Identity', '[{"company":"Ping Identity","company_id":"ping-identity","industry":"Software Development","location":"Scottsdale, Arizona, United States","positions":[{"description":"▪ Manage Fortune 500 accounts across the West Coast▪ Delivered over 6 figures in 1H▪ 2021 Top Rookie Award▪ Sourced and won $1.8M opportunity ▪ Manage Fortune 500 accounts across the West Coast▪ Delivered over 6 figures in 1H▪ 2021 Top Rookie Award▪ Sourced and won $1.8M opportunity","duration":"Dec 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Ping Identity","title":"Enterprise Account Executive - West Coast"}],"url":"https://www.linkedin.com/company/ping-identity"},{"company":"Rapid7","company_id":"rapid7","location":"Scottsdale, Arizona","positions":[{"description":"▪ Manage Fortune 100 National Accounts ▪ Created and closed net-new 6-figure deals for each quarter of 2019 & 2020▪ Liaison with Channel and Marketing team ▪ Mentor new team members and interview new candidates▪ Co-Manage two Business Development Representatives▪ Developed, designed and executed in depth business plans for strategic account acquisition and expansion ▪ Manage Fortune 100 National Accounts ▪ Created and closed net-new 6-figure deals for each quarter of 2019 & 2020▪ Liaison with Channel and Marketing team ▪ Mentor new team members and interview new candidates▪ Co-Manage two Business Development Representatives▪ Developed, designed and executed in depth business plans for strategic account acquisition and expansion","duration":"Mar 2019 Dec 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2020","start_date":"Mar 2019","subtitle":"Rapid7","title":"Senior Account Executive - Enterprise"}],"url":"https://www.linkedin.com/company/rapid7"},{"company":"BeyondTrust","company_id":"beyondtrust","location":null,"positions":[{"description":"▪ Top Performer 2018▪ President’s Club Achiever 2017▪ President’s Club Achiever 2016 ▪ Grew territory by 40% YoY 2015-2016▪ Team Lead with responsibilities including: forecast meetings, mentorship, interviewing and people development▪ Designed, developed and executed fiscal year plans for strategic growth in industries including: Financial/Banking, Healthcare, Energy/Utility, Oil & Gas, Retail and more.","duration":"Jan 2016 Mar 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2019","start_date":"Jan 2016","subtitle":"BeyondTrust","title":"Territory Sales Manager - Enterprise"},{"description":"▪ Responsible for $20M in annual revenue ▪ Top Performer 2015▪ Team Lead with responsibilities including: forecast meetings, mentorship, interviewing and people development▪ Manage relationships with BeyondTrust’s Top 60 Named Accounts▪ Closed numerous 7-figure deals with Fortune 100 Companies▪ Highest attainment through VAR/VAD Partner Channels▪ Top-rated rep under all measured metrics","duration":"Jul 2014 Dec 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2015","start_date":"Jul 2014","subtitle":"BeyondTrust","title":"Sr. Strategic Account Relationship Manager"}],"url":"https://www.linkedin.com/company/beyondtrust"},{"company":"Sage","company_id":"sage-software","location":null,"positions":[{"description":"▪ Managed four (4) direct reports ▪ Managed $10M in annual revenue via 300+ Business Partners (VAR/VAD) ▪ President’s Club Achiever 2013▪ Achieved 20% YoY growth in FY13▪ Designed & implemented fiscal year plans for partner channel covering sales, marketing & operational aspects ▪ On-boarded 30+ new partners ▪ Transitioned 300+ partners through an acquisition/merger/divestiture (May13 - Oct13)","duration":"May 2013 Jun 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2014","start_date":"May 2013","subtitle":"Sage","title":"Manger, Partner Channel - The Americas (Swiftpage Post M&A)"},{"description":"▪ President’s Club 2012▪ President’s Club 2011▪ Delivered highest growth YoY with Act! Cloud 1st & 2nd year in market▪ Team Lead with responsibilities including: forecast meetings, mentorship, interviewing and people development▪ Increased net-new acquisition of clients by 25%","duration":"Jul 2011 Apr 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2013","start_date":"Jul 2011","subtitle":"Sage","title":"Enterprise Account Executive - California & Hawaii"}],"url":"https://www.linkedin.com/company/sage-software"}]', '["Brendan Evers “I’ve had the pleasure of working with Greg for 5 years at BeyondTrust and watch him develop from an inside rep working with our largest customers, to a territory manager and President’s Club regular attendee. Greg has a insatiable desire to enhance his skills and a passion for adding value to his customers. His work ethic and level of integrity truly set him apart. ”","Alexander Taylor “I\'ve had the wonderful opportunity to work with Greg directly bringing him onboard various teams I was building at two different companies, Sage ACT! / Swiftpage & BeyondTrust. Also important to note he joined in 3 different roles/capacities including, 1) Channel Management, 2) Named Account Renewals (Customer Success) and 3) Individual Contributor (direct enterprise sales) and he did an absolutely amazing/outstanding job for me in all of these companies/capacities. I used to joke with him that I should only hire East Coast Guys / Girls (Greg hails from NY) and keep in mind this is coming from a guy who was born in California, as they always have, \\"The eye of the tiger,\\" are driven, reliable & consistently deliver above plan results. Greg is all of these. Moreover he required nearly no management oversight other than our regular bi-monthly 1:1\'s freeing me up to focus on other parts of the business that needed direct and frequent time & attention. So in sum and to review, if you\'re looking for a high achieving, low drag direct sales, channel sales or management candidate, Greg is your guy. He\'s A++ in all categories or you wouldn\'t be reading this right now. Feel free to contact me directly if more details are required. Alex Taylor Director, Global Business Development - JDA 480.622.1441 ”"]']
User: ['Ryan Bryce', 'My experience includes a fusion of IT management, a wide array of technical securities and an expertise at building and nurturing professional relationships. I work within the national security field contracting for the United States Government and in mobile IT networking.', 'Principal CEO at Ouroboros LLC', 'Ourobouros LLC', '[{"company":"Ourobouros LLC","company_id":null,"location":"United States","positions":[{"description":"","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Ourobouros LLC","title":"Principal CEO"}],"url":""},{"company":"Avantus Federal","company_id":"avantus-federal","location":"United States","positions":[{"description":"","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Avantus Federal","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/avantus-federal"},{"company":"Mercury Security Consulting LLC","company_id":"mercury-security-consulting-llc","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Mar 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Mar 2018","subtitle":"Mercury Security Consulting LLC","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/mercury-security-consulting-llc"},{"company":"AMS Group, Inc.","company_id":"ams-group-inc.","location":"","positions":[{"description":"","duration":"Feb 2020 Jul 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2021","start_date":"Feb 2020","subtitle":"AMS Group, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/ams-group-inc."},{"company":"Sierra Wireless","company_id":"sierra-wireless","location":null,"positions":[{"description":"","duration":"Apr 2019 Aug 2019 5 months","duration_short":"5 months","end_date":"Aug 2019","start_date":"Apr 2019","subtitle":"Sierra Wireless","title":"Client Instructor"},{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Sierra Wireless","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/sierra-wireless"},{"company":"PAE","company_id":"pae","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jan 2017 Apr 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2019","start_date":"Jan 2017","subtitle":"PAE","title":"Technical Surveillance Countermeasures"}],"url":"https://www.linkedin.com/company/pae"},{"company":"PCN Strategies","company_id":"pcn-strategies","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Oct 2014 Jan 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2017","start_date":"Oct 2014","subtitle":"PCN Strategies","title":"IT Project Manager & Senior Systems Engineer"}],"url":"https://www.linkedin.com/company/pcn-strategies"},{"company":"PAE","company_id":"pae","location":"","positions":[{"description":"","duration":"Aug 2012 Oct 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2015","start_date":"Aug 2012","subtitle":"PAE","title":"Security Engineer"}],"url":"https://www.linkedin.com/company/pae"},{"company":"Alutiiq, LLC","company_id":"alutiiq","location":"Northern Virginia","positions":[{"description":"","duration":"Feb 2012 Aug 2012 7 months","duration_short":"7 months","end_date":"Aug 2012","start_date":"Feb 2012","subtitle":"Alutiiq, LLC","title":"Special Skills Tactics Instructor"}],"url":"https://www.linkedin.com/company/alutiiq"},{"company":"USIS","company_id":"usis","location":"Northern Virginia","positions":[{"description":"","duration":"Mar 2011 Feb 2012 1 year","duration_short":"1 year","end_date":"Feb 2012","start_date":"Mar 2011","subtitle":"USIS","title":"CST serving DOD, Fleet Management - DoS, Diplomatic Security Service, DSTC."}],"url":"https://www.linkedin.com/company/usis"},{"company":"Paladin Consulting Inc.","company_id":"paladin","location":"","positions":[{"description":"","duration":"Aug 2010 Feb 2011 7 months","duration_short":"7 months","end_date":"Feb 2011","start_date":"Aug 2010","subtitle":"Paladin Consulting Inc.","title":"Account Executive / Business Development"}],"url":"https://www.linkedin.com/company/paladin"},{"company":"SGIS","company_id":"salient-crgt","location":"","positions":[{"description":"","duration":"Nov 2009 Sep 2010 11 months","duration_short":"11 months","end_date":"Sep 2010","start_date":"Nov 2009","subtitle":"SGIS","title":"Resource Manager"}],"url":"https://www.linkedin.com/company/salient-crgt"},{"company":"Citywide Mortgage Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2005 Jun 2008 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2008","start_date":"Feb 2005","subtitle":"Citywide Mortgage Corporation","title":"Senior Loan Officer"}],"url":""}]', '["Nathan Teodoro “I was fortunate enough to work with Ryan while he was project lead on a critical multi-agency municipal public safety mobile data communications project for Washington DC. Ryan Bryce displayed great leadership, vision, and an understanding of the big-picture while he had command of the details in the project. Ryan was able to represent his customer perfectly while keeping in mind the true needs of end-users. Of particular note is my experience in working through some major issues that always can crop up during projects of this scale - Ryan kept the project moving, worked with us to resolve the situation and kept all of the goals of the management team synced, all with a smile. I highly recommend Ryan to anyone who wants results!”","Andrew Welch “Ryan is a highly professional, outgoing, and eager to \\"get it done\\" guy who very quickly went from \\"new hire\\" to trusted on-site leader. He fearlessly, yet respectfully, interacts with peers, juniors, and seniors alike, and he consistently seeks new opportunities to go beyond the wrote details of his job description. If you are looking for someone who is unafraid to, as I said, \\"get it done,\\" Ryan is your go-to person.”","LinkedIn User “Ryan is one of the most incredibly focused and dedicated individuals I have worked with. He holds himself to incredibly high goals and will exhaust all options to attain and meet the high standards he sets for himself. It is not enough to simply say that Ryan is ambitious - giving up is NEVER an option for him. More often that not, Ryan worked late hours in order to go above and beyond what was expected of him. Ryan is a natural motivator and people person; he has the ability to forge new relationships effortlessly as well as maintain and convert those relationships into valuable business. He has a passion for life and success that you will be hard pressed to find anywhere else.”"]']### Assistant: The agent's job is to manage Fortune 500 accounts and deliver exceptional sales results, and today the user is reaching out to the agent because they need assistance with building and nurturing professional relationships in their national security contracting role.
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### Human: Agent: ['Loyce Baxter', 'Experienced Office Account Manager with a demonstrated history of working in the insurance industry. Skilled inAccount Management, Marketing and Risk Management. Strong insurance professional graduated from Chaparral High School, Las Vegas, NV.', 'Account Executive - Commercial Lines', 'BRANCH BENEFITS CONSULTANTS', '[{"company":"BRANCH BENEFITS CONSULTANTS","company_id":"branch-benefits-consultants","industry":"Insurance","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"BRANCH BENEFITS CONSULTANTS","title":"Account Executive - Commercial Lines"}],"url":"https://www.linkedin.com/company/branch-benefits-consultants"},{"company":"Brown & Brown Insurance","company_id":"brown-&-brown","location":"Las Vegas, Nevada Area","positions":[{"description":"","duration":"Feb 2018 Aug 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2019","start_date":"Feb 2018","subtitle":"Brown & Brown Insurance","title":"Account Manager"}],"url":"https://www.linkedin.com/company/brown-&-brown"},{"company":"USI Insurance Services","company_id":"usi-insurance-services","location":"Austin, Texas Area","positions":[{"description":"","duration":"Sep 2012 Jul 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2015","start_date":"Sep 2012","subtitle":"USI Insurance Services","title":"Account Manager"}],"url":"https://www.linkedin.com/company/usi-insurance-services"},{"company":"Barney & Barney, a Marsh & McLennan Agency LLC Company","company_id":"barney-&-barney","location":"Greater San Diego Area","positions":[{"description":"","duration":"Jul 2001 Mar 2012 10 years 9 months","duration_short":"10 years 9 months","end_date":"Mar 2012","start_date":"Jul 2001","subtitle":"Barney & Barney, a Marsh & McLennan Agency LLC Company","title":"Client Administrator -Commercial Lines"}],"url":"https://www.linkedin.com/company/barney-&-barney"},{"company":"Timothy Mills Insurance Services, Inc.","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Jan 1992 Jul 2001 9 years 7 months","duration_short":"9 years 7 months","end_date":"Jul 2001","start_date":"Jan 1992","subtitle":"Timothy Mills Insurance Services, Inc.","title":"Customer Service Representative - Commercial Lines"}],"url":""}]', '["Marlene Stevens “Very knowledgeable in her field, detail oriented and a hard worker.”","Jennifer Cuda “It is rare that you come across dedicated talent like Loyce. In the 3 years, that Loyce has worked for me here at USI she has been a valuable asset to the team. She is highly knowledgeable in the insurance industry, and is capable of understanding her clients needs and executing a strategy that will benefit her clients. Any organization would greatly benefit from her industry knowledge and strive for excellence, and comes with my sincerest recommendation. ”"]']
User: ['Lauren van Otterdyk', 'I am a recent graduate from the University of Oklahoma where I received a degree in Marketing and Healthcare Business with a minor in Advertising. I am experienced in developing original digital content for social media platforms, conducting marketing research, and strategic advertising.', 'Associate Business Systems Analyst at Epsilon', 'Epsilon', '[{"company":"Epsilon","company_id":"epsilon","industry":"Advertising Services","location":"Irving, Texas, United States","positions":[{"description":"","duration":"Sep 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Epsilon","title":"Associate Business Systems Analyst"}],"url":"https://www.linkedin.com/company/epsilon"},{"company":"Sprinklr","company_id":"sprinklr","location":"Austin, Texas, United States","positions":[{"description":"- Used Sprinklr to sell Sprinklr - Understood the product and created value-filled dashboards and presentations to aid in the sales cycle- Researched prospect’s key business initiatives and strategies using sources such as industry articles and analysts reports, blog posts, public filings, and press releases- Connected with various industry professionals to offer them solutions by utilizing Sprinklr\'s unified AI and machine learning platform- Created, updated, and maintained accurate contact information in Salesforce CRM- Leveraged technologies such as: Sprinklr, LinkedIn Sales Navigator, Salesforce CRM, ZoomInfo, etc.","duration":"Feb 2021 Apr 2021 3 months","duration_short":"3 months","end_date":"Apr 2021","start_date":"Feb 2021","subtitle":"Sprinklr","title":"Inside Sales Intern"}],"url":"https://www.linkedin.com/company/sprinklr"},{"company":"Ronald McDonald House of Dallas","company_id":"ronald-mcdonald-house-of-dallas","location":"Dallas, Texas, United States","positions":[{"description":"Internship was rescinded due to COVID-19 pandemic Internship was rescinded due to COVID-19 pandemic","duration":"May 2020 May 2020 1 month","duration_short":"1 month","end_date":"May 2020","start_date":"May 2020","subtitle":"Ronald McDonald House of Dallas","title":"Summer Marketing Intern"}],"url":"https://www.linkedin.com/company/ronald-mcdonald-house-of-dallas"},{"company":"University of Oklahoma","company_id":"university-of-oklahoma","location":"Norman, Oklahoma","positions":[{"description":"Managed all social media channels for OU Housing & Food department while utilizing Adobe Illustrator and Photoshop to design various posters and advertising material. I additionally photographed housing and food options around campus to be incorporated into our online advertising. Managed all social media channels for OU Housing & Food department while utilizing Adobe Illustrator and Photoshop to design various posters and advertising material. I additionally photographed housing and food options around campus to be incorporated into our online advertising.","duration":"Jan 2019 Dec 2019 1 year","duration_short":"1 year","end_date":"Dec 2019","start_date":"Jan 2019","subtitle":"University of Oklahoma","title":"Marketing and Communications Intern, Housing and Food Services"}],"url":"https://www.linkedin.com/company/university-of-oklahoma"},{"company":"The Cynthia Woods Mitchell Pavilion","company_id":"cynthia-woods-mitchell-pavilion","location":"The Woodlands, Tx","positions":[{"description":"Administered the Mini Maestros Program - a program to expose children to performing arts - that consisted of over 1,200 participants. I monitored member participation and tracked program inventory including badges, lanyards, postcards, and t-shirts. Additionally, I designed multiple event programs and advertisements throughout the summer months. Administered the Mini Maestros Program - a program to expose children to performing arts - that consisted of over 1,200 participants. I monitored member participation and tracked program inventory including badges, lanyards, postcards, and t-shirts. Additionally, I designed multiple event programs and advertisements throughout the summer months.","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"The Cynthia Woods Mitchell Pavilion","title":"Summer Marketing Intern"}],"url":"https://www.linkedin.com/company/cynthia-woods-mitchell-pavilion"}]', '["Jenny Brennan “Lauren is a highly motivated, personable, and diligent team member. I was lucky to mentor Lauren during her Sprinklr internship, and every week Lauren was proactive with things she wanted to achieve, and projects she wanted to accelerate for the SDR team. I have no doubt Lauren will be a superstar in whatever she does next. ”","Riis Jensen “Lauren had a big impact on our team, always taking the initiative to lead the group. She took ownership of big projects and brought her own creative problem-solving to everything. Hope to see her back at Sprinklr when she graduates, but if we\'re not that lucky any employer should know she comes highly recommended!”"]']### Assistant: The agent's job is to provide insurance consultation and account management services. Today, the user is reaching out to the agent because they need assistance in assessing their insurance needs for their healthcare business.
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### Human: Agent: ['Ann Lecompte', 'Specialties: Academy of Certified Hospice and Palliative Care Social Workers (ACHP - SW)', 'Executive Director at Bristol Hospice-Texas, LLC', 'Bristol Hospice-Texas, LLC', '[{"company":"Bristol Hospice-Texas, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Bristol Hospice-Texas, LLC","title":"Executive Director"}],"url":""},{"company":"Bristol Hospice-Hawaii, LLC","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2007 Mar 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2011","start_date":"Jul 2007","subtitle":"Bristol Hospice-Hawaii, LLC","title":"Executive Director"},{"description":"","duration":"Jul 2007 Mar 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2011","start_date":"Jul 2007","subtitle":"Bristol HOspice-Hawaii, LLC","title":"Executive Director"}],"url":""},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"2002 2007 5 years","duration_short":"5 years","end_date":"2007","start_date":"2002","subtitle":"Kaiser Permanente","title":"Palliative Care Social Worker"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Hawaii international Child","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2005 6 years","duration_short":"6 years","end_date":"2005","start_date":"1999","subtitle":"Hawaii international Child","title":"Social Worker"}],"url":""},{"company":"St. Francis Hospice","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2002 6 years","duration_short":"6 years","end_date":"2002","start_date":"1996","subtitle":"St. Francis Hospice","title":"Hospice Social Worker"}],"url":""},{"company":"Center for Hospice @ San Jacinto Methodist Hospital","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Center for Hospice @ San Jacinto Methodist Hospital","title":"Hospice Social Worker"}],"url":""}]', '["Walter Long “Ann is a well educated and compassionate leader she knows how to be successful in her work and be humble when she achieves great success and professional recognition. She is an excellent partner to have as we reach our mutual goal of providing the best care possible in a compassionate and efficient manner.”","Dr. Lara Larson “Ann supervises with heart and truly cares about those who work with and for her. It is a wonderful experience working in an environment in which one feels listened to and treated fairly and with respect by a supervisor, qualities which Ann embodies.”"]']
User: ['Justin Htoo', 'Justin is a healthcare executive with strong technical and people skills. He runs the Clinical Performance - Care Management Operations at Optum California. His team is responsible for developing and deploying initiatives aimed at maximizing the quantity of outpatient clinical care, reducing unnecessary hospital admissions, and ensuring our most vulnerable populations receive the incremental wraparound services they need. If we are successful, it means that more of our 1.3M+ patients are at home with their families rather than in the hospital.', 'Senior Manager, Clinical Performance @ Optum | DaVita', 'Optum', '[{"company":"Optum","company_id":"optum","industry":"Hospital & Health Care","location":null,"positions":[{"description":"Specialties: Clinical Transformation and Healthcare Affordability, Population Health, Inpatient & High-Risk Operations, Transitions of Care, Care Management Operations, and Patient Access","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Optum","title":"Senior Manager, Clinical Performance"},{"description":"Specialty: Clinical Transformation","duration":"Apr 2020 Feb 2021 11 months","duration_short":"11 months","end_date":"Feb 2021","start_date":"Apr 2020","subtitle":"Optum","title":"Manager, Medical Management Analytics"},{"description":"Specialties: Inpatient & High Risk Operations","duration":"Jan 2019 Mar 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2020","start_date":"Jan 2019","subtitle":"Optum","title":"Senior Data Scientist"},{"description":"Specialty: HCC Risk Adjustment Analytics","duration":"Apr 2018 Dec 2018 9 months","duration_short":"9 months","end_date":"Dec 2018","start_date":"Apr 2018","subtitle":"Optum","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/optum"},{"company":"Groza Learning Center","company_id":"groza-learning-center","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Oct 2018 Mar 2019 6 months","duration_short":"6 months","end_date":"Mar 2019","start_date":"Oct 2018","subtitle":"Groza Learning Center","title":"Academic Strategist"}],"url":"https://www.linkedin.com/company/groza-learning-center"},{"company":"DaVita Medical Group","company_id":"davita-medical-group","location":"El Segundo, California, United States","positions":[{"description":"Risk Adjustment Analytics","duration":"Apr 2018 Dec 2018 9 months","duration_short":"9 months","end_date":"Dec 2018","start_date":"Apr 2018","subtitle":"DaVita Medical Group","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/davita-medical-group"},{"company":"Vault Prep","company_id":"vault-prep","location":"Santa Monica, California","positions":[{"description":"","duration":"Aug 2017 Oct 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2018","start_date":"Aug 2017","subtitle":"Vault Prep","title":"Consultant"}],"url":"https://www.linkedin.com/company/vault-prep"},{"company":"Study Hut Consulting","company_id":null,"location":"El Segundo, California","positions":[{"description":"","duration":"Jan 2015 Oct 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2018","start_date":"Jan 2015","subtitle":"Study Hut Consulting","title":"Senior Consultant"}],"url":""}]', '["“I worked with Justin during my 10 week internship with Optum during Summer 2020. Aside from being incredibly knowledgable, insightful, and reliable as a Data Analyst, he was also a great leader, listener, and collaborator as my direct manager. He was a great asset to my projects at Optum and selflessly put me in a position to succeed and learn from my mistakes while still ensuring that the work I was doing was impactful. Justin is an invaluable member of any team as both a leader and data analyst, and his ambitions and high standards will certainly help him succeed in any goal he sets his mind to. Outside of work, Justin continues to be a mentor, and he is always willing to answer any questions I have about life, school, my career, etc. I could not recommend Justin more for any role that he is pursuing!”","“I have had the pleasure to get to know Justin. He is a mentor and leader who is passionate about his work and always has great insights and approaches to problems. He is very strong in technical skills (SQL, Excel, Python, and other data analytics, data science, and data management skills) and has the desire to learn from every opportunity he has. I definitely Look forward to working with him again.”"]']### Assistant: The agent's job is to coordinate care management operations, and today the user is reaching out to the agent because they need assistance in developing and deploying initiatives aimed at maximizing outpatient clinical care and reducing hospital admissions.
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### Human: Agent: ['Rick Pilger', 'Union Home Mortgage Corp. NMLS# 22229, LO NMLS#262657. KY MC98443, OH LO.006763.000 Equal Housing Lender NMLSconsumeraccess.org Dedication, determination and the desire to help people acquire a part of the American Dream, has led me to over 25 years’ experience in the Mortgage Banking Industry. I was a licensed Realtor prior to becoming a lending professional. As a mortgage professional, it is my job to make sure you get the greatest return on your largest asset (your home), and the lowest cost on your largest monthly payment (your mortgage). I assist my clients in managing their mortgage—not just giving them a loan. I watch the markets every day. I know where costs can be cut and savings can be found. I can help you achieve your home ownership or financing goals. My extensive knowledge of the many facets of a real estate transaction is just one of my principal assets. My strong work ethic, integrity and honesty are the driving forces behind my many years of success. I feel the biggest honor is the commendation and appreciation I have received from my customers and business referral partners. The majority of my business comes from the referrals of my content clients! To contact me for information, please call 513-600-9003. Specialties: Residential Mortgages in Ohio USDA Conventional Jumbo FHA and VA Mortgage Planning First Time Home Buyers Home Refinance Analysis LO NMLS # 262657 MB# 802837.013-BR NMLS #2229 LO.006763.000 Union Home Mortgage Corp. is an Equal Opportunity Housing Lender. Loans are available on a fair and equal basis regardless of race, color, religion, sex, familial status, national origin, military status, disability or ancestry. Union Home Mortgage Corp. 7362 Liberty One Drive Liberty Township, OH 45044 Phone: 513-234-4987 Cell: 513-600-9003 E-mail: rpilger@unmco.com', 'NMLS# 262657 Mortgage Consultant at Union Home Mortgage Corp.', 'Union Home Mortgage Corp.', '[{"company":"Union Home Mortgage Corp.","company_id":null,"location":"7150 Office Park Drive West Chester, Ohio 45069","positions":[{"description":"Union Home Mortgage Corp. NMLS# 22229, LO NMLS#262657. KY MC98443, OH LO.006763.0008241 Dow Cr, Strongsville, OH 44136Equal Housing LenderNMLSconsumeraccess.org Union Home Mortgage Corp. NMLS# 22229, LO NMLS#262657. KY MC98443, OH LO.006763.0008241 Dow Cr, Strongsville, OH 44136Equal Housing LenderNMLSconsumeraccess.org","duration":"Apr 2007 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Apr 2007","subtitle":"Union Home Mortgage Corp.","title":"Mortgage Consultant"}],"url":""},{"company":"Trustcorp","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Trustcorp","title":"Manager"}],"url":""}]', '["Dan Weis “Being a Realtor since 1985, I\'ve worked with Rick Pilger since 2003 and my clients love him. He puts my clients\' needs first and looks out for their best interests. He always prepares a mortgage plan, in which he reviews several mortgage options to help my clients dectermine which plan is best for them. He really cares about my clients and guides them through the mortgage financing process. I trust him implicitly. Rick is my preferred mortgage professional!”","Jack Schrand “I\'ve had the occasion to refer my clients to Rick for mortgage financing and he\'s always done a superior job in their behalf. It makes me comfortable to know that Rick is assisting them with their financing needs. I value his professionalism.”"]']
User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to assist clients in managing their mortgage and achieving their home ownership or financing goals, and today the agent is reaching out to the user because they need to discuss potential mortgage options and assist with the financing process.
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### Human: Agent: ['Zachari Dyas', 'Transitioned from firefighting in the military to a successful sales professional! Servant leadership attitude!', 'Regional Sales Manager at Ember Recreational Vehicles', 'Ember Recreational Vehicles', '[{"company":"Ember Recreational Vehicles","company_id":"ember-recreational-vehicles","industry":"Motor Vehicle Manufacturing","location":"Bristol, Indiana, United States","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Ember Recreational Vehicles","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/ember-recreational-vehicles"},{"company":"Forest River Inc.","company_id":"forest-river-inc.","location":"Wakarusa, IN","positions":[{"description":"","duration":"Nov 2019 May 2022 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2022","start_date":"Nov 2019","subtitle":"Forest River Inc.","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/forest-river-inc."},{"company":"United States Air Force","company_id":"united-states-air-force","location":"Okinawa, Japan","positions":[{"description":"","duration":"May 2007 Nov 2019 12 years 7 months","duration_short":"12 years 7 months","end_date":"Nov 2019","start_date":"May 2007","subtitle":"United States Air Force","title":"Company Fire Officer"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["Spencer Roose “Zach is hard working and intentional. He consistently goes beyond what is asked and takes time to invest in the people around him. I have watched him use this intentionality to grow strong professional relationships and drive our company forward. Zach is going to be a successful sales representative for a long time because of his relentless work ethic and winning people skills. ”","Andrew Kehl, MS, CFO, CM, MIFireE “Zach is a top tier manager and leader. I’ve known him for years and he has always been loyal to his word. Zach is known to go above and beyond for his teammates and customers. Highly recommend! ”"]']
User: ['Karen Wilson', 'A conscientious leader whose focus on people, projects and processes builds collaborative relationships with business partners and stakeholders.', 'Senior Manager, Applications Team', 'State of Colorado', '[{"company":"State of Colorado","company_id":"state-of-colorado","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"State of Colorado","title":"Sr. Manager, Enterprise Applications"},{"description":"Working with the Revenue Collections and Regulatory Services Application Team","duration":"May 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"May 2014","subtitle":"State of Colorado","title":"Senior Business Analyst"},{"description":"Project lead of the Business Process Re-engineering effort for the State’s new financial, procurement, budget and reporting ERP. The existing system, Colorado Financial Reporting System (COFRS) will be replaced by Colorado Operations Resource Engine (CORE) in July 2014.My responsibilities include planning, setting goals and milestone dates, creating governance and project planning documents along with tools to support those efforts. As part of the Project Leadership team, I am responsible for overseeing all Cross-Functional activities; Configuration, Security and Workflow, Reporting, Development of new policies and procedures, and User Acceptance Testing. I also manage two Department of Personnel and Administration employees assigned to the Governor’s Office of Technology. I back up and serve as a delegate for the Project Manager as needed.I am the SharePoint Administrator managing libraries, sites and user access.This position allows me to utilize requirements gathering, communication skills, collaboration with business owners, vendors and peers; developing processes and utliization of technology. Liaison between business owners and development staff.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"State of Colorado","title":"Business Analyst/Business Process Engineering Manager"}],"url":"https://www.linkedin.com/company/state-of-colorado"},{"company":"LPS Asset Management Svcs., Inc.","company_id":null,"location":"","positions":[{"description":"Gather requirements, document and act as project manager for new functionality, enhancements, and application bugs for proprietary applications. Work with clients and business units to determine best possible solutions using technology and organizational tactics. Coordinate activities with the development team to ensure end product is delivered on time. •Develop and design business, functional and technical requirement specifications •Prepare level of effort estimates •Perform unit/regression/integration testing •Conduct system analysis using SQL •Gap analysis •Track all projects, bugs and production support •Project Management for all projects - manage and communicate activities, changes, deadlines, status to client, business unit, development group and stakeholders•Production Support•Deliver training documentation and training as necessary•Develop, maintain and cultivate collaborative relationships and programs","duration":"Oct 2008 Feb 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2013","start_date":"Oct 2008","subtitle":"LPS Asset Management Svcs., Inc.","title":"Sr. Business Analyst & Project Manager (Software Application Development Group)"}],"url":""},{"company":"City and County of Denver","company_id":"city-and-county-of-denver","location":"","positions":[{"description":"Work with all city agencies to align and coordinate business processes, and be the clearing house and quality control for configuration changes, content management, and researching and resolving issues in collaboration with the stakeholders of the 311 Call Center. Implement and coordinate business process improvements with a variety of targeted stakeholders. •Communicate and report the performance status of various entities utilizing the Customer Relation Management (CRM) PeopleSoft application. •Document all business processes relating to departmental functionality with CRM •Identify all Key Performance Indicators (KPI) and Business Activity Monitoring (BAM) •Follow the standards, methodologies, and criteria for identifying agency readiness and acceptance •Develop, maintain and cultivate collaborative relationships and programs •Continual process improvement to maximize the CRM application\'s effectiveness with the user communityDrive development team to successfully modify and create software to meet requirements","duration":"May 2002 Oct 2008 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2008","start_date":"May 2002","subtitle":"City and County of Denver","title":"Sr. Business Analyst/System Analyst"}],"url":"https://www.linkedin.com/company/city-and-county-of-denver"},{"company":"Metrocall, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 200 employees with dotted line responsibility to 500 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; lead branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"Feb 1988 Apr 2002 14 years 3 months","duration_short":"14 years 3 months","end_date":"Apr 2002","start_date":"Feb 1988","subtitle":"Metrocall, Inc.","title":"Director of Operations"}],"url":""},{"company":"AT&T Wireless","company_id":"att","location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 400 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; led branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AT&T Wireless","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Patrick Matthews “Karen Wilson is an outstanding leader who has a hunger for excellence, high standards for performance delivery, and a heart for the people with whom she works. For example, of her own initiative, Karen is providing sign language training for her team to more easily communicate with a hearing-impaired developer who joined her team in August. She is adept at leading technologists and working with agency staff to achieve business needs; other managers look to her for guidance and advice. Karen is my go-to manager to represent me when I am not available; she is a highly skilled and qualified leader who should be promoted to senior manager at the first opportunity for the broader benefit of OIT. ”","Javier Ramirez “Karen is a strong willed professional who continually strives for operational excellence. Having worked with her for 14 years, I was afforded the opportunity to see her prove her performance consistently; time and time again. It was a sincere pleasure working with Karen as well as witnessing her balance her trust, empowerment, and guidance among her team members. Karen is a true and valued professional in any arena.”"]']### Assistant: The agent's job is to manage regional sales for Ember Recreational Vehicles. Today, the agent is reaching out to the user because they need to discuss a potential partnership between Ember Recreational Vehicles and the State of Colorado for their fleet vehicle needs.
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### Human: Agent: ['Dan Hiner CLSS GB', 'Seeking full time employment opportunity ! My mind is customer and process oriented. I’m a logistical and coordination specialist and a Lean Six Sigma Greenbelt. I am wired for successfully dealing with customers, developing processes, increasing quality, and reducing cost by eliminating waste. When dealing with projects or clients I thrive on account management, problem solving, eliminating pain, managing expectations and asking questions which will attain measurable solutions. I have developed programs with the Indianapolis Chapter of Meeting Professionals International, am skilled in working with customers, headed up a successful business unit, and experienced in both inside and outside sales. I love working with customers to solve problems or developing a process while working the logistics/details of a project! My method? Epictetus said: “We have two ears and one mouth so that we can listen twice as much as we speak.” Through listening I remove barriers to successful planning and coordination and I am able to formulate an effective plan and develop the necessary process to provide a successful event or outcome which always benefits the customer! Throughout my career colleagues have described me as a person who works great with customers and needs an efficient process. Inconsistent pricing was an issue at an auto auction I worked for, thus resulting in a loss in profits. I created a program that resulted in a 60% gross profit increase within one year while maintaining an effective customer process. I do my best by offering some humor, being easy to work with, assisting others, and offering a kind word whenever possible. Favorite quote: “Those who bring sunshine to others cannot keep it from themselves.” by James M. Barrie. I would love to discuss an employment opportunity, coordinate a project, or…if you would want to know about my past experience in auto racing….. I’m just a message away at dan.hiner@yahoo.com .', 'Mobile Library Assistant at Carmel Clay Public Library seeking full time opportunity in Project Management', 'Carmel Clay Public Library', '[{"company":"Carmel Clay Public Library","company_id":"carmel-clay-public-library","industry":"Civic & Social Organization","location":"Carmel, IN","positions":[{"description":"I provide library services and outreach to the public through a mobile library vehicle. I provide excellent customer service, perform duties related to the circulation of material, provide reader\'s advisory and basic information services. If you see the Mobile Library out and about...stop by and say Hi ! I provide library services and outreach to the public through a mobile library vehicle. I provide excellent customer service, perform duties related to the circulation of material, provide reader\'s advisory and basic information services. If you see the Mobile Library out and about...stop by and say Hi !","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Carmel Clay Public Library","title":"Mobile Library Assistant"}],"url":"https://www.linkedin.com/company/carmel-clay-public-library"},{"company":"Seeking: Program Coordination/ Project Mgmt / Event Process Improvement / Customer Service","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"Event Logistics Coordinator seeking a company or organization that can make use of my skills in planning, coordinating, logistics, marketing, customer service, or account management by organizing, budgeting, problem solving, eliminating waste and sourcing to name a few of the attributes I will contribute to your company. I am Lean Six Sigma Green Belt Certified. During my career transition, I have made use of my time by volunteering to gain more industry experience and knowledge. I have also made use of the many opportunities available through Passport to Employment, Work One Fishers, Rainmakers, TNG Networking and the Business & Professional Exchange in Fishers, IN. The opportunities include : networking, education, and workshops to sharpen my knowledge regarding the latest trends in business. I have also attended the seminar: 21 Days to Networking by Ron Sukenick. I am a Lean Six Sigma Greenbelt.Technological Proficiencies: Lean Six Sigma Green Belt Certified, Microsoft Office ( Word, Excel, Powerpoint ), Salesforce , Five9.","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Seeking: Program Coordination/ Project Mgmt / Event Process Improvement / Customer Service","title":"Seeking: Program Coordination/ Project Mgmt / Event Process Improvement / Customer Service"}],"url":""},{"company":"Insurance Auto Auctions","company_id":"insurance-auto-auctions","location":"Carmel, IN","positions":[{"description":"I managed a business unit that purchased vehicles at on line auctions nationwide. I handled and streamlined all aspects of the buying process from prospecting, pricing, negotiation, collaboration, market analysis, transportation, title procurement, remarketing, and evaluation of market trends. Expanded auction involvement from 4 auctions to 9 auctions. Result: Increase profit of over 700% ! 2012 to 2013 National Auction Coordinator and Analyst: increased company revenue by a minimum of $50,000 per month, (19% increase), through detailed analysis and effective negotiation and pricing. I was also a top performer in an Inside Sales role where I was consistently in the top 3 in profit 2011-2012.","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"Insurance Auto Auctions","title":"Auction Buyer"}],"url":"https://www.linkedin.com/company/insurance-auto-auctions"},{"company":"Continental Office Environments","company_id":"continental-office-est-1939","location":"Indianapolis, Indiana","positions":[{"description":"Generated $1.3M in new revenue through networking, territory development, client consulting, relationship building, cold calling and direct sales effort. Extensive experience in account management, sales presentation skills and delegation; ability to connect with all levels of decision makers.Project management and Program experience Generated $1.3M in new revenue through networking, territory development, client consulting, relationship building, cold calling and direct sales effort. Extensive experience in account management, sales presentation skills and delegation; ability to connect with all levels of decision makers.Project management and Program experience","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Continental Office Environments","title":"Resource Consultant"}],"url":"https://www.linkedin.com/company/continental-office-est-1939"},{"company":"Pi Research, Skip Barber Racing School, Doz Guys Wear, Advantage Mayflower","company_id":null,"location":"","positions":[{"description":"","duration":"1992 2000 8 years","duration_short":"8 years","end_date":"2000","start_date":"1992","subtitle":"Pi Research, Skip Barber Racing School, Doz Guys Wear, Advantage Mayflower","title":"Outside Sales/ Inside Sales/ Entrepreneur"}],"url":""}]', '["“Dan Hiner successfully completed a Lean Six Sigma Green Belt workshop in which I facilitated. He has gained an understanding of the role and impact LSS has in today’s workplace. Dan worked on a project to eliminate waste and shorten lead times in supply chain logistics for a fulfillment center. In doing so; he has demonstrated skills in writing Standardized Operating Procedures (SOP), Created Value-Stream Mapping and performed root cause analysis. In addition he also demonstrated knowledge and application of deliverables commonly found when working through a DMAIC process, such as; Project Charters, Stakeholder Analysis, SIPOC, COPQ, and Voice of the Customer Matrix. Dan not only represented outcomes using descriptive statistics, he also presented a clear summary of his project in A3 format.”","“I worked with Dan in our Lean Six Sigma Green Belt course on a simulated project. Dan was quick to offer suggestions and was always alert to finding errors and needed corrections as the project progressed. His attention to details helped the project deliverable to be more accurate which was recognized by the instructor.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to coordinate projects and improve event processes, and today the user is reaching out to the agent because they need assistance with project management and training in their role as a production line lead.
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### Human: Agent: ['Cynthia Hsieh', "Received BA in Strategic Communications from the University of North Texas (Dec 2012) with a focus in advertising. Bilingual: English, Chinese (Mandarin), and Taiwanese Learning: Korean and Japanese Graduated from Collin County Community College with an Associate in Liberal Arts (May 2010). Social Networking Officer in the National Society of Leadership and Success at Collin College. Graduated from Plano West High School a semester early (Dec 2006) with extracurricular activities in yearbook (3 years) and Early Childhood Learning (2 years). Teacher's aide in the Plano Independent School District.", 'Marketing & Advertising Professional at Lexus USA', 'Toyota North America', '[{"company":"Toyota North America","company_id":"toyota-north-america","industry":"Automotive","location":"Plano, TX","positions":[{"description":"","duration":"May 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"May 2017","subtitle":"Toyota North America","title":"Lexus Advertising Sr. Analyst"}],"url":"https://www.linkedin.com/company/toyota-north-america"},{"company":"Sally Beauty","company_id":"sally-beauty-company","location":"Denton, TX","positions":[{"description":"","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Sally Beauty","title":"Advertising and Marketing Manager"}],"url":"https://www.linkedin.com/company/sally-beauty-company"},{"company":"TPN","company_id":"tpn","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jan 2015 Jun 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2016","start_date":"Jan 2015","subtitle":"TPN","title":"Assistant Marketing Manager"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"7-Eleven","company_id":"7-eleven","location":"Dallas, TX","positions":[{"description":"","duration":"Jan 2015 Jun 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2016","start_date":"Jan 2015","subtitle":"7-Eleven","title":"Assistant Marketing Manager"}],"url":"https://www.linkedin.com/company/7-eleven"},{"company":"M/C/C","company_id":"mcc","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Apr 2013 Dec 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2014","start_date":"Apr 2013","subtitle":"M/C/C","title":"Ad Coordinator"}],"url":"https://www.linkedin.com/company/mcc"},{"company":"Coach","company_id":"coach","location":"Plano, TX","positions":[{"description":"","duration":"Sep 2012 Jun 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2014","start_date":"Sep 2012","subtitle":"Coach","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/coach"},{"company":"Nanny","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2008 Dec 2012 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2012","start_date":"Aug 2008","subtitle":"Nanny","title":"Nanny"}],"url":""},{"company":"Moroch","company_id":"moroch-partners","location":"","positions":[{"description":"","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Moroch","title":"Brand Management Intern"}],"url":"https://www.linkedin.com/company/moroch-partners"},{"company":"The Point Group","company_id":"the-point-group","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"The Point Group","title":"Creative Intern"}],"url":"https://www.linkedin.com/company/the-point-group"},{"company":"The National Society of Leadership and Success","company_id":"thensls","location":"","positions":[{"description":"","duration":"Jan 2010 May 2010 5 months","duration_short":"5 months","end_date":"May 2010","start_date":"Jan 2010","subtitle":"The National Society of Leadership and Success","title":"Social Networking Officer"}],"url":"https://www.linkedin.com/company/thensls"},{"company":"Primrose School at Bent Tree","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 Jun 2007 10 months","duration_short":"10 months","end_date":"Jun 2007","start_date":"Sep 2006","subtitle":"Primrose School at Bent Tree","title":"Afternoon Lead Teacher"}],"url":""}]', '["Haley Flom “I have had the pleasure of attending a class with Cynthia at the University of North Texas. I would describe Cynthia as a go-getter who is not afraid to ask for help when she needs it and is eager to offer help to those in need whenever she can! She is a hard working student who doesn\'t stop until the task or assignment at hand is complete as well as ensuring that it meets her high standards and expectations that she holds for all of her school work. I am more than happy to make a recommendation for Cynthia and am confident in her skills and work ethics that she has demonstrated as a college student!”","Michelle Y. “Cynthia is a productive, bright and passionate individual. A perfect example of someone who has the ability to multitask well and maintain a healthy balanced schedule. Driven and hardworking, I am sure Cynthia will go far in the future.”"]']
User: ['Emily Goldstein', 'WHAT MY CLIENTS SAY ABOUT ME: "I discovered Emily while searching for help with my resume, cover letter and LinkedIn profile. Emily provided exactly what I needed and really took the time to understand my goals. She was great to work with and helped me land an amazing new job that I couldn’t be more thankful for." "Emily is a phenomenal career coach! She\'s extremely helpful, resourceful, and professional. She was a tremendous help when I was looking for a new opportunity - from brainstorming potential options, revising my resume, LinkedIn page, and preparation for interviews. In addition, Emily has a strong pulse on the local market and provided valuable information about companies and their hiring strategies. I\'d certainly recommend Emily to any of my friends/colleagues when they\'re looking for their next opportunity." ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ As one of the few career coaches who has been a recruiter and HR professional for two Fortune 500 companies, I know the hiring process inside and out. Additionally, I am a Nationally Certified Career Services Provider and an Associate Professional in Human Resources. I guide my clients in making career transitions out of specific industries or professions, seeking new opportunities within their industries, revamping their resumes, cover letters, and LinkedIn profiles, fine-tuning their interview styles, and executing job search strategies. I am fluent in Spanish, actively involved in professional networking activities, and a National Career Development Association member. I have recently served as a panelist for Mastering Your Career\'s Most Important Conversation and have collaborated in hosting seminars on HR best practices. My greatest pleasure is when my clients call to tell me “I love my resume!”, “I’m getting calls for interviews!”, or “I got the job!” 👇 For Career Coaching inquiries, let\'s connect. 🌍 mycareercoachmn.com ✉ mycareercoachmn@gmail.com 📞 612-655-1059 🔑 Together, we can unlock the door to opportunities you not only desire, but deserve. 🏅 Find your path. 💎 Stand out. 🌟 Get hired.', 'Nationally Certified Career Coach • Resume Writer • LinkedIn Strategist • Former Recruiter • mycareercoachmn.com', 'My Career Coach MN', '[{"company":"My Career Coach MN","company_id":"my-career-coach-mn","industry":"Staffing and Recruiting","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"✧✧ mycareercoachmn.com ✧✧✧ Resume and Cover Letter Writing✧ Job Search Strategies✧ Leadership Coaching✧ Vocational Counseling✧ Personal Branding✧ LinkedIn Makeovers✧ Interview Prep✧ Salary Negotiation TacticsI am a Nationally Certified Career Services Provider and an Associate Professional in Human Resources. Additionally, I am one of the few career coaches who has actually been a recruiter and HR professional for two Fortune 500 companies - I know the hiring process inside and out!I guide my clients in elevating their brand in the market, making career transitions out of specific industries or professions, revamping their resumes and LinkedIn profiles, fine-tuning their interview styles, and executing job search strategies.I am actively involved in professional networking activities, and am a member of the National Career Development Association. I have recently served as a panelist for Mastering Your Career\'s Most Important Conversation and have collaborated in hosting seminars on HR best practices.👇 For Career Coaching or Resume inquiries, let\'s connect🌍 mycareercoachmn.com✉ mycareercoachmn@gmail.com📞 612-655-1059","duration":"May 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"My Career Coach MN","title":"Nationally Certified Career Coach and CEO"}],"url":"https://www.linkedin.com/company/my-career-coach-mn"},{"company":"Siteimprove","company_id":"siteimprove","location":null,"positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Siteimprove","title":"Account Executive"},{"description":"","duration":"Jun 2019 Sep 2019 4 months","duration_short":"4 months","end_date":"Sep 2019","start_date":"Jun 2019","subtitle":"Siteimprove","title":"Enterprise Business Development Executive"}],"url":"https://www.linkedin.com/company/siteimprove"},{"company":"General Mills","company_id":"general-mills","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"✧ In this role, I focused on staffing Supply Chain (Logistics, Sourcing, Manufacturing, Operations, and Engineering) roles ✧ In this role, I focused on staffing Supply Chain (Logistics, Sourcing, Manufacturing, Operations, and Engineering) roles","duration":"Jul 2017 Jun 2019 2 years","duration_short":"2 years","end_date":"Jun 2019","start_date":"Jul 2017","subtitle":"General Mills","title":"Internal Human Resources Staffing Specialist"}],"url":"https://www.linkedin.com/company/general-mills"},{"company":"Aerotek","company_id":"aerotek","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"✧ As a Sr. Recruiter, I specialized in recruiting all levels of scientific and healthcare professionals for specialty clinics, hospitals, pharmaceutical, chemical, biotechnology, food, and beverage companies ✧ As a Sr. Recruiter, I specialized in recruiting all levels of scientific and healthcare professionals for specialty clinics, hospitals, pharmaceutical, chemical, biotechnology, food, and beverage companies","duration":"May 2016 Jun 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2017","start_date":"May 2016","subtitle":"Aerotek","title":"Senior Scientific Recruiter"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"University of Wisconsin-Madison","company_id":"uwmadison","location":null,"positions":[{"description":"✧ I served as a Bilingual Research Assistant at the Waisman Center, where i performed quantitative analysis of data culled from the language acquisition lab studies","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"University of Wisconsin-Madison","title":"Research Assistant for the Language Acquisition and Bilingualism Lab"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"University of Wisconsin-Madison","title":"Olin House Event Staff (Chancellor\'s Home)"}],"url":"https://www.linkedin.com/company/uwmadison"},{"company":"Goldstein Law Office, LLC","company_id":null,"location":"","positions":[{"description":"✧ In this role I assisted with interviewing, training, and on-boarding✧ I translated for Spanish-speaking clients during intake process and representation and acted as a representative at the Twin Cities Chamber Annual Gala and Officenters Virtual Office Share ✧ In this role I assisted with interviewing, training, and on-boarding✧ I translated for Spanish-speaking clients during intake process and representation and acted as a representative at the Twin Cities Chamber Annual Gala and Officenters Virtual Office Share","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Goldstein Law Office, LLC","title":"Marketing Assistant and Executive Assistant"}],"url":""}]', '["“Emily is extremely thorough and detailed in the work she provides her clients. She was instrumental in sharing insights and tips during the job search process, as well as assisting in a complete resume revamp. I credit her ability to communicate and articulate flawlessly for helping me land a job! Emily is also quick to follow up, which was extremely encouraging and helpful for a discouraged job seeker. From resume/writing help to LinkedIn advice to career guidance, I would highly encourage using My Career Coach MN. I will be quick to recommend Emily to other connections!”","“Emily is a great career coach! She is very resourceful, knowledgeable and very professional. She is a pleasure to work with. She cared and paid attention to my career goals and helped me build a great resume and overall professional profile. I would recommend Emily without any hesitation!”","“I recently looked to Emily for help in modernizing my resume, as well as my LinkedIn profile. She is wealth of information, and has great insight regarding the use of professional platforms and building networks. Emily was professional, responsive and a pleasure to work with. Whether you are looking to make a career move or just need to fine-tune a resume, I would highly recommend contacting Emily. Thank you, Emily!”","“I worked with Emily while trying to update my resume as this was a task I had not completed in many years. I was not looking for a new job but was looking to refresh my resume as it had been 8+ years. Emily took the time to learn about me, my current role and what my interests for my career are in order to tailor my resume. Emily also helped update my LinkedIn and provide me best practices for managing that tool and leveraging it as a valuable tool in my current role. The engagement with Emily was great and I would recommend her to any of my peers. ”","“I discovered Emily while searching for help with my resume, cover letter and LinkedIn profile. Emily provided exactly what I needed and really took the time to understand my goals. She was great to work with and helped me land an amazing new job that I couldn’t be more thankful for. ”","“Emily is a phenomenal career coach! She\'s extremely helpful, resourceful and professional. She was tremendous help when I was looking for a new opportunity - from brainstorming potential options, revising my resume, LinkedIn page as well as preparation for interviews. Emily has a strong pulse on the local market and provided valuable information about companies and their hiring strategies. I\'d certainly recommend Emily to any of my friends/colleagues when they\'re looking for their next opportunity. ”","“I had the pleasure of working with Emily. She customized everything to my needs vs something that was cookie cutter. She as friendly as she is professional and I\'ve enjoyed keeping in touch with her.”","“Emily is a true professional. Working with her was productive, timely and effective. I highly recommend her services. ”","“Emily was responsive, easy to work with, and created an excellent resume for me to use during my job search. ”","“Emily is an enthusiastic and competent resume/cover letter writer. I found her process to be sequential, valuable, and efficient. Her attention to detail is high and her ability to focus on client needs exceeded my expectations. I look forward to working with Emily in the future. D Groves”","“I was in desperate need to get back on my career path after a long and very interesting year. I reached out to Emily and it was the best decision I could have made! She was calm, knowledgeable, professional, and genuinely was there to help me succeed. The process was unbelievably quick and she was accessible the entire time! She truly created the perfect professional structure for me to build upon. Thank you so very much Emily! ”","“Emily was fantastic to work with and I highly recommend her. She exceeded my expectations and was great to work with. Her approach is spot on - knowledgeable, professional and available. She provided objective and helpful feedback on my resume and LinkedIn profile to give me the validation and confidence going forward. She excels at explaining what she will do, then executing with high-quality work quickly. She is awesome to work with. ”","“Emily truly cares about her customers and goes above and beyond to understand your needs. I hired Emily to update my resume and assist me with interview preparation. She helped me to reinvigorate my career. I highly recommend Emily for all services she provides. ”","“Emily is a great partner, easy to work with and adept at capturing key strengths and experiences in a succinct manner that is translates effectively to resumes and cover letters. She offers a broad range of services to accommodate whatever assistance you need in your professional journey. I highly recommend her services!”","“I came to Emily for help re-writing my resume. I initially reached out to her for a quote, she scheduled a quick phone conversation, then we met on Zoom for a longer chat, at a later date. She was extremely professional from the get go, and easy to work with! Not only did she walk me through the resume and my skills, but she helped explain the ins and outs of LinkedIn and LinkedIn Premium. I asked her to re-work my resume to show my skills in a different area of my field. She brought my task listed resume, to a professional and achievement based design! Since then, she has checked in a couple times to see how it was going and to ask if she could help with anything else. I would recommend Emily to anyone looking for help with a resume, LinkedIn profile etc. ”","“Emily was a great asset for me during a challenging time in my career. She helped me revise my resume and crafted a wonderful cover letter for me. While working with Emily, I was impressed with her knowledge and quick response time. I would highly recommend Emily and her skillset!”","“Emily, It has been a pleasure working with you! I am impressed with your knowledge of the pharmaceutical industry and the way you efficiently help with any situation. I have enjoyed our time working together, you respond quickly to any concern or question, you respond rapidly to all documents that are needed, your technical knowledge amazes me. I appreciate your encouragement and ability to be flexible in this environment. I wholeheartedly recommend you to EVERYONE who is looking to polish their profiles, CV or resumes. Thank you for your hard work and effort, it is appreciated more than you can imagine. Warm regards, Carol Anne Schaeffer”","“Emily, without a doubt, is a knowledgeable, articulate and wonderful person to work with. Her service and professionalism are second to none. When it is time to revisit your resume, it\'s time to bring in the professionals, and I highly recommend you engage Emily Goldstein. She will also be in touch with you every step of the process, and always checking in to see how things are going in your search, a personal touch that adds a ton of value.”","“Emily is very knowledgeable and very thorough! I would work with Emily again! Thanks Emily!”","“I hired Emily as a career coach and she was fantastic to work with. She took the time to understand me, my past experience, what motivates me and where I want to go, then she helped me with preparing for an interview. This was the first time I had sought out someone for this purpose and I can say that I would do it again without question. It is one of those investments that you didn\'t know you needed until you try it for the first time but I attribute this experience entirely to Emily. Her advice helped me feel confident, prepared, and cause a great impression. She also always went the extra mile, including offering to review follow up emails and checking in on how things were progressing. I have no doubt that I will be working with Emily again in the future and recommending her to friends and colleagues.”","“I was recently furloughed from my job and needed to get my resume and profile updated. Being in the travel industry for over 30 years I needed to show the value of the experience I have acquired and how it can be applied to other positions. Emily was able to help me with the updates and give me great pointers in a timely matter.”","“I had not updated my resume in over 10 years and Emily came to my rescue. She helped explain the changes needed and how those changes impact my chances of getting an interview. Emily completely re-wrote my cover letter and went to great lengths to make sure I understood how to customize it for each opportunity. She also went above and beyond to help me with my LinkedIn profile to ensure I was giving the correct impressions. I would recommend Emily to anyone out there that is looking for some resume and career coaching help. ”","“Emily is knowledgeable and skilled in her craft, but her personable nature and sincere care for her clients sets her apart. She took the time to understand my individual needs and goals and helped me put together a plan that would be impactful and sustainable, with great insights and tips to help me succeed. I also appreciated her follow ups and notes of encouragement. I feel prepared to seize the right opportunity when it presents itself with her help on my resume and LinkedIn profile.”","“I strongly recommend Emily Goldstein as a career coach. I was immediately impressed with Emily\'s knowledge of organizational culture, human resources, and group dynamics. I employed all of the tactics she recommended and walked into my job interview feeling prepared and confident. I felt very much at ease practicing my interview skills with her. She took the fear out of the entire process. The follow up process after the interview also proved important. A \\"thank you\\" will never be enough to describe my gratitude. ”","“Emily consulted me on career and personal strengths and has an inner insight that is amazing when it comes to evaluating what you may be a good fit for in your career. She knows how to read people\'s strengths really well and match them to what may be a fulfilling career route. She\'s also skilled in resume building and reviewing. Very professional and will take the time to answer your questions at any time! Highly recommend! ”","“Emily was an absolute ace at helping me polish up my resume and an absolute delight to work with. I highly recommend her and plan on working with her again in the future!”","“Emily is very welcoming and tailors her services for each client\'s needs. She takes the time to get to know you and understand your values and goals, then develops a unique plan on how to achieve those goals. She is a continued support and helps you on every step of your professional journey.”","“Emily was extremely knowledgeable about what my resume and LinkedIn needed to contain and strategies for finding a great job. She gave me many tips and I left our meeting feeling confident about my job search. One of the best investments I have made in helping me find a job post-graduation! Thank you Emily for being very professional and fun to work with!”","“Emily is the professional that I was looking for and needed. She is really committed to help me, listen to me and understand my needs and challenges. I want to thank Emily for the quality of her work, her interest and professionalism.”","“Emily was extremely professional. She understood my needs and provided guidance beyond what I could of asked for. She genuinely cares about her clients and I would highly recommend her as a career consultant, business coach or as someone to follow through the internet networking community. ”","“I have recently worked with Emily re-engineering my CV - if you think your CV is battle ready and bullet-proof, think again. With AI and automated systems to sort through thousands of resumes, she has knows what fonts are easier to read for both humans and machines, what format works, and how to tailor your CV based on jobs that you want to apply to. If your CV is not generating interviews, Emily will certainly help. She\'s very professional and responsive. Thanks Emily! Ramon Gonzalez”","“Working with Emily to update my resume was a great experience. Emily answered all my questions and asked questions to get to know me, my background and my experience. Last, but not least, her turn around time was excellent! ”","“I worked with Emily to update my resume and LinkedIn page. She was amazing to work with; extremely professional, helpful and well versed in the nuances of tuning resumes to fit the requirements. I would definitely recommend her to anyone in need of work on their resume.”","“Emily was amazing at helping me update my resume. She was easy to work with and supplied me with so many resources. She is professional and I felt really understood what I was looking for in a resume. She really tailored my resume to fit my job search and my update Linkedin page looks amazing. I would confidently recommend Emily.”","“Emily’s career coaching expertise was exactly what I need to refresh my professional stature. My resume needed some refreshing, as did my LinkedIn profile, and Emily was diligent in getting to know me and my career aspirations to help better position myself. Emily is always extremely communicative, strategic, and insightful in her approach and her services were extremely valuable. ”","“Emily was great to work with on polishing up my career materials, resume. She was open, she was professional, she asked great questions and she was prompt in her work. I enjoyed and learned a lot with the process. Thanks Emily!”","“I engaged Emily to re-write my resume and spruce up my Linked In profile. I noticed an immediate improvement in job recommendations matching my capabilities on Linked In. I am very pleased with my resume as well! Emily worked quickly, established clear expectations, and delivered as promised. Emily clearly has extensive experience in shaping how her clients present themselves in their best light, and she was a pleasure to work with. Highly recommend!”","“I had an initial consultation with Emily. She listened to my goals and provided me with complementary advice. I was so impressed that I hired her to update my resume. Emily exceeded my expectations for a resume update and career coaching. Emily was able to distill my years of experience into a clear and concise resume that highlights my successes. I absolutely recommend Emily’s services.”","“For those of you needing or wanting to improve, review, tweak, format, and provide direction as it relates to your resume and or LinkedIn profile, Emily is a great resource. She is professional, provides great direction, and in the end provides a clean professional resume and LinkedIn profile. I am very please with Emily\'s work and final product. Thank you Emily!”","“Emily was kind enough to meet up with me to help really harness the power of my resume and LinkedIn. She was really responsive and considerate in her recommendations on changes to my resume/LinkedIn. It felt like a very collaborative experience. The entire hour was used and it was engaging the whole way. She even had tips and tricks before meeting. I couldn\'t have asked for a better experience with such a \\"not fun\\" task. It was a relaxed environment and a hugely productive hour. ”","“I had the honor of working with Emily for some much needed “modernization” of my resume and LinkedIn page. Emily had some amazingly great ideas, along with being a top notch wordsmith. Always prompt and professional - the rare type of person who under promises and over delivers. I would work with Emily again without hesitation or reservation, I highly recommend you do as well. M.D. Stark”","“Emily was amazing to work with. She provided a lot of insight into my resume and cover letter as well as helpful tips to continue to consider down the road. She was very consistent and thorough and able to encourage me to think outside of the box as well as to go into the interview with confidence ! Thanks Emily !! ”","“I have just recently worked with Emily for assistance with my resume. She was very accommodating with my schedule for our initial call, and her changes to my resume came quickly! She was able to take what I had already written on my resume and turn it into something that makes me sound like the great candidate I am! She has already been a great resource as well. ”","“Emily Goldstein is creative, ambitious, and resourceful. Emily has extensive experience with resumes, cover letters, mock interviews, salary negotiation, and additional aspects of career development. Emily helps individuals and groups with setting goals, managing ADHD in the workplace, branding, networking, tapping the hidden job market, and more. I recommend that you get to know Emily. She will help you shine!”","“When looking for some guidance in my career search, I met with several consultants to help me with my resume, my LinkedIn profile, and networking. Emily turned out to be the perfect fit. She’s bright, energetic, and knows what she’s doing when it comes to maximizing visibility and leveraging social media and other resources to provide an edge. Emily quickly helped me turn what had been liabilities into assets. She is resourceful, responsive, and effective. And it helps that she is really a nice person, too. ”","“I have been fortunate to have had the opportunity to work with Emily both as a Business and Career Coach the past few years. Her enthusiasm, determination, and sales skills are truly remarkable! She has extremely high standards and expectations for both herself and the people she serves. Emily is someone you can count on to always deliver results. I encourage you to get to know Emily! ”","“Emily has strong organizational and leadership skills. In the few years that we have worked together, I have always been impressed with Emily’s ability to chair a meeting and guide a team towards its goal. Her focus on tasks and attention to detail have strongly contributed to this skillset. I have also found Emily very pleasant to work with and believe she would be an asset to any team. ”","“As a partner, Emily is beyond expectations. She encourages, teaches and mentors to partner with you. She is driven, focused and determined and provides a sense of urgency that is beyond desirable. Lucky to work with someone who values hard work, and executes it everyday. ”","“I receive calls from recruiters on a regular basis. My experience with Ms. Goldstein has been the best to date, by far. Ms. Goldstein reached out to me recently with an opportunity that matched not only her client needs and my skills but the long term goals of both parties; a unique characteristic in the world of recruiters. I found Ms. Goldstein to be very professional, while being helpful, patient, and understanding. And, should the need arise, I look forward to working with Ms. Goldstein in the future.”","“Emily did a great job in finding me a position that fit exactly what I was looking for. She worked quickly and kept in touch to make sure that everything was going well. She helped me whenever I had any questions or needed help with anything. She is incredibly friendly and was fun and easy to work with. She helped me land a full time job at a great company!”","“Emily is a passionate employee that has a high attention to detail. Her ability to stay organized and process oriented with several tasks at hand makes her a great teammate. Her ability to teach others in on best practices, as well as, lead by example is second to none in her office. ”","“Emily was great to work with. She was prompt, proactive and determined without being pushy. I would strongly recommend her.”","“Emily Goldsmith worked hard to help me find a job which fit my interests and experience. She is friendly and frequently touches base with updates about application status. She is truly motivated to place clients in positions they will enjoy.”","“She works so hard for her clients. She is honest with you and will fight to secure you a position. Not only that, she is always keeping in contact with you to make sure you constantly are in the loop. Truly the best recruiter I\'ve ever worked with. ”","“I worked with Emily Goldstein within Aerotek and I was able to land a position relatively quickly. She was quite proactive about my job search and helped me find multiple options that fit my interest.”","“Emily was a really valuable resource while I was changing careers. She was a great advocate for me and I felt like she truely cared about my future and put a lot of time and effort into finding the right job for my interests. Aerotek is a great agency to work with. After trying the job market on my own, I don\'t there is any way I would have secured my current position without Emily\'s help. I had more than 1 job offer and was even able to chose where I wanted to work. Thanks for all your hard work!”"]']### Assistant: The agent's job is to provide career coaching and resume writing services. Today, the user is reaching out to the agent because they need assistance in updating their resume and LinkedIn profile for a career transition.
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### Human: Agent: ['Anton Zolotov', "I'm a full-stack developer. CEO of GunpowderLabs – we build web applications for startups and enterprise.", 'I help startups build amazing apps.', 'gunpowderlabs', '[{"company":"gunpowderlabs","company_id":"gunpowderlabs","industry":"IT Services and IT Consulting","location":"Washington D.C. Metro Area","positions":[{"description":"GunpowderLabs makes web application for businesses, especially startups. We specialize in Ruby on Rails, JavaScript, Backbone.js, MySQL, PostgreSQL, Redis, HTML and CSS.We use extreme programming:- Break down the project into user stories that describe what the application does, such as \\"As a user, I should be able to log in.\\"- Use test-driven development.- Prioritize stories by business value as we work closely with the product owner.- Short 1-week iterations.- Deliver working software continuously - at least once a week.- Work closely with the product owner - whether at our office or theirs. This shortens the feedback loop and improves communication to make sure we\'re always on the right track.","duration":"Oct 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Oct 2011","subtitle":"gunpowderlabs","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/gunpowderlabs"},{"company":"Splash Networks","company_id":"splash-networks","location":"Washington D.C. Metro Area","positions":[{"description":"- Led a product development team using agile software development practices.- Built 5 Facebook applications, both inside and outside the canvas. - Led a product development team using agile software development practices.- Built 5 Facebook applications, both inside and outside the canvas.","duration":"Jan 2011 Nov 2011 11 months","duration_short":"11 months","end_date":"Nov 2011","start_date":"Jan 2011","subtitle":"Splash Networks","title":"Co-Founder & CTO"}],"url":"https://www.linkedin.com/company/splash-networks"}]', '["Zvi Band “Working with Anton has been great. His technical skill, ability to deal with the ever-changing landscape of a consulting project, and speed at which he works - Anton\'s firm is an all in one package.”","Allen Gannett “Anton is one of the best developers I have ever met. He builds solid software and is aware of the business purpose of any software he builds. He\'s also great at taking ideas and boiling them down to an actionable technical plan.”"]']
User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to build web applications for startups and enterprise, and today, the agent is reaching out to the user because they need a software engineer with expertise in building solid software and taking ideas and boiling them down to an actionable technical plan.
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### Human: Agent: ['Jose (Hector) Silva', 'A forward-thinking, results-oriented professional seeking to combine outstanding leadership with excellent work experience and education to create a positive and winning environment; 23 years of military experience with an Active, Secret Security Clearance.', 'Field Examiner at Department of Veterans Affairs', 'Department of Veterans Affairs', '[{"company":"Department of Veterans Affairs","company_id":null,"location":"","positions":[{"description":"Perform field examinations to determine who to appoint as fiduciaryEnsure that veterans are receiving the full range of VA benefits to which entitledConduct investigations involving the misuse of VA fundsRecommend court actions to remove a fiduciary due to misuse of funds or misconductInvestigate and determine issues including contested claims, continuous cohabitation, deemed valid marriages, child/parental relationships, special appointments, dependency and indemnity compensation (DIC), disability and death pension, and deciding the propriety of special apportionment of benefitsSupervise veterans participating in the direct pay program","duration":"Feb 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Department of Veterans Affairs","title":"Field Examiner"}],"url":""},{"company":"Texas Veterans Commission","company_id":"texas-veterans-commission","location":null,"positions":[{"description":"Program Manager for the Healthcare Advocacy Program (HCAP) at The Texas Veterans Commission to provide channels through which patients can seek solutions to problems, concerns, and unmet needs by working with health care providers and support staff to prevent and resolve patient complaints. Advocates assist Veterans in understanding his or her rights and responsibilities, and assist Veterans, their families, and VHA facility personnel in overcoming barriers to Veterans health care.","duration":"Aug 2014 Feb 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2018","start_date":"Aug 2014","subtitle":"Texas Veterans Commission","title":"Healthcare Advocacy Program Manager"},{"description":"","duration":"Aug 2014 Feb 2015 7 months","duration_short":"7 months","end_date":"Feb 2015","start_date":"Aug 2014","subtitle":"Texas Veterans Commission","title":"Events & Training Coordinator"}],"url":"https://www.linkedin.com/company/texas-veterans-commission"},{"company":"ADNET Systems, Inc.","company_id":"adnet-systems-inc-","location":"San Antonio, Texas Area","positions":[{"description":"HR Consultant for the Professional Acquisition Support Services (PASSII) contract in support of the U.S. Air Force Life Cycle Management Center (AFLCMC). Provide consultation and guidance to senior management and organizational partners in the interpretation of human resource management skills, programs, and recruitment of employees to service the PASSII contract. HR Consultant for the Professional Acquisition Support Services (PASSII) contract in support of the U.S. Air Force Life Cycle Management Center (AFLCMC). Provide consultation and guidance to senior management and organizational partners in the interpretation of human resource management skills, programs, and recruitment of employees to service the PASSII contract.","duration":"Dec 2013 Apr 2014 5 months","duration_short":"5 months","end_date":"Apr 2014","start_date":"Dec 2013","subtitle":"ADNET Systems, Inc.","title":"Consultant Human Resources"}],"url":"https://www.linkedin.com/company/adnet-systems-inc-"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"First Sergeant for the 359th Medical Group; advised 4 Squadron Commanders, provided general supervision of a 350 member workforce spanning 15 Air Force Specialties in support of 25K beneficiaries and 35 mission partners throughout Joint Base San Antonio. A key executive staff member; he helped guide the execution of a 22 million dollar annual budget. Developed, reviewed, analyzed, and maintained performance measurements and budget forecasting. Strategized with Joint Base San Antonio leaders to develop and execute plans to meet mission, quality of life, and employee awards requirements. Developed, reviewed, analyzed, and maintained performance measurements and budget forecasting. Strategized with Joint Base San Antonio leaders to develop and execute plans to meet mission, quality of life, and employee awards requirements. Established and maintained relationship with referral agencies on the installation and within the local community; Air Force Aid, Military One Source, Military Family Readiness, Hearts-Apart, Yellow-Rose Spouses group, Enlisted Spouses Group, and other counseling and financial helping agencies.","duration":"Aug 2011 Oct 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2013","start_date":"Aug 2011","subtitle":"United States Air Force","title":"First Sergeant/Employee Assistance Professional"},{"description":"Outstanding leader to 145 training instructors and staff personnel and 6,000 technical trainees in the Air Force\'s largest medical training squadron. Vital to $1.2B BRAC-directed medical training consolidation across the Department of Defense. Lead a tri-service planning group to develop policies and procedures to guide 25,000 medical trainees a year while fostering a cohesive tri-service environment through the implementation of the first-ever joint service Diamond Sharp award. Counseled tri-service technical trainees with financial counseling, work-life balance, and worked closely with the Red Cross for crisis-counseling and notifications. Established, developed, and maintained effective internal and external working relationships with key staff and joint base mission partner organizations. Evaluated progress of plans to determine whether objectives were being accomplished economically with reference to budget and manpower authorizations. Expert with social services delivery systems and concepts, principles, and theories related to community services, locations, to service the local military population.","duration":"May 2010 Aug 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2011","start_date":"May 2010","subtitle":"United States Air Force","title":"First Sergeant"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"355th Aerospace Maintence Squadron, Davis-Monthan AFB, AZ","positions":[{"description":"Managed mission-ready force; primary morale/welfare/discipline advisor to the Squadron Commander for 620+ Airmen. Conducted professional development briefs, quality control, and work-life balance counseling. Interpreted and enforced US Air Force policies, directives, and objectives and structured organizational visions to develop and execute organizational plans to exceed Air Force directives.Liaison between unit and base service agencies and worked with First Sergeant Council to develop and execute plans to meet total needs of military community. Managed special projects and initiatives and performed non-routine assignments to maintain standards and quality control. Created a spouses group as a way to flow communication to military families involving the unit, installation, and Air Force community. Established and maintained effective working relationships using tact and diplomacy in interacting with leadership, individuals/families, service agencies’ and staff.","duration":"Sep 2008 Jan 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2010","start_date":"Sep 2008","subtitle":"United States Air Force","title":"First Sergeant/Human Resource Manager"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"Wounded Warrior Project","company_id":"wounded-warrior-project","location":"","positions":[{"description":"","duration":"2003 2009 6 years","duration_short":"6 years","end_date":"2009","start_date":"2003","subtitle":"Wounded Warrior Project","title":"Consulatant"}],"url":"https://www.linkedin.com/company/wounded-warrior-project"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"Primary Designated Marksman Program Manager for Security Forces within Air Combat Command (ACC). Strategy team leader, developed standardized training initiatives across the command and streamlined processes and reduced redundancy issues by 40%. Administered and directed control of operations; reviewed performance measures and ensured accurate record tracking. Established safety and security regulations, practices, and procedures to accomplish the mission of the program within Air Force directives. Planned, organized, and directed the functions for the program and work schedules for the staff instructors. Researched, analyzed and made recommendations to Air Combat Command on data outcomes from the program.","duration":"Jan 2007 May 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2008","start_date":"Jan 2007","subtitle":"United States Air Force","title":"Project Manager"},{"description":"Lead operations and combat weapons training for the largest combat arms training mission within the 12th Air Force. Directly responsible for training more than 6,500 personnel annually on 9 different weapon systems and 16 different courses of fire and instruction. Provided classroom instruction on weapons safety, characteristics, preventative maintenance, marksmanship fundamentals, and tactical employment of the weapons systems. Directly supervised 12 combat arms instructors and three federal civilian employees. Served as first line supervisor, provided planning, organizing, and direct control over employees; advised on work-life functional areas, and continued development and education.","duration":"Jan 2005 Dec 2006 2 years","duration_short":"2 years","end_date":"Dec 2006","start_date":"Jan 2005","subtitle":"United States Air Force","title":"Combat Arms Instructor, Non-Commissioned Officer In Charge"},{"description":"Supervised vital law enforcement duties for 25,000 person military community and provided physical security requirements for Restricted Areas and Sensitive areas. Managed all community policing services to include crime prevention/detection services, investigation of incidents, complaints, or allegations, traffic accidents, and interrogation of suspects and witness interviews. Created work schedules, and orchestrated all responses for first responders and tactical teams. Managed information and personnel security functions to assist with personnel background investigations. Coordinated all training and cooperation with local and federal law enforcement agencies to enhance capabilities. Orchestrated and crafted security requirements and tactical responses for deployed personnel at multiple locations in support of Operations Iraq and Afghanistan.","duration":"Nov 1990 Dec 2005 15 years 2 months","duration_short":"15 years 2 months","end_date":"Dec 2005","start_date":"Nov 1990","subtitle":"United States Air Force","title":"Law Enforcement Supervisor"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["RICK BAILEY “Hands down one of the finest professionals I have had the privilege of working with. Working with Hector made me a better thinker, a better strategist, and a better leader.”","Denise M. Bradley, MBA “Jose leads from the front, he is never shy about tactfully getting the message across about what needs to get done. He does this through focusing on putting his people first, that is what he is most known for. Jose has emotional intelligence and can relate to and work with anyone, I envy those that get to work with him next.”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to conduct field examinations for the Department of Veterans Affairs. Today, the agent is reaching out to the user because they need to discuss the user's eligibility for certain VA benefits.
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### Human: Agent: ['Ben Cerrone', 'Consultant with expertise in franchising, financing, marketing, and multi-media production.', 'Intermediary at Transworld Business Advisors', 'Transworld Business Advisors RVA', '[{"company":"Transworld Business Advisors RVA","company_id":"transworld-business-advisors-of-richmondva","industry":"Investment Banking","location":"Blue Point, New York, United States","positions":[{"description":"","duration":"May 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"May 2019","subtitle":"Transworld Business Advisors RVA","title":"Intermediary"}],"url":"https://www.linkedin.com/company/transworld-business-advisors-of-richmondva"},{"company":"Multi-Media Group Inc.","company_id":null,"location":"Huntington Station ,NY 11746","positions":[{"description":"Marketing, Promotions, Multi-media ProductionsBusiness SolutionsFranchise Consulting Marketing, Promotions, Multi-media ProductionsBusiness SolutionsFranchise Consulting","duration":"Jan 2001 May 2019 18 years 5 months","duration_short":"18 years 5 months","end_date":"May 2019","start_date":"Jan 2001","subtitle":"Multi-Media Group Inc.","title":"President"}],"url":""},{"company":"Independent Conultant for franchise companies","company_id":null,"location":"","positions":[{"description":"New Area Development /Franchise Sales New Area Development /Franchise Sales","duration":"Jan 2014 Jan 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2017","start_date":"Jan 2014","subtitle":"Independent Conultant for franchise companies","title":"Consultant"}],"url":""},{"company":"TSS Security","company_id":null,"location":"","positions":[{"description":"Business Development Business Development","duration":"Jan 2013 Dec 2014 2 years","duration_short":"2 years","end_date":"Dec 2014","start_date":"Jan 2013","subtitle":"TSS Security","title":"Consultant"}],"url":""}]', '["Andrew Aiello “Ben is a true professional with great marketing ideas and insight. I have personally worked with Ben on multiple projects with successful results due in part to his planning and leadership.”","Angela Kambarian, M.A. “I spent some time working with Ben Cerrone and was very impressed with his work ethic, business acumen and devotion to his clients. He is very thorough, results-driven and always adds a fresh perspective to every project. I would highly recommend him to anyone who is planning on boosting his/her marketing efforts. ”"]']
User: ['Dr. Benjamin C. Litalien, CFE', 'A recognized global expert in franchising, Ben offers strategic consultation on network development and growth, new concept start-up, supply channel partners and turn-around planning. His unique involvement in the social sector coupled with his dissertation research provides him with unparalleled ability to guide nonprofit leadership into the franchise arena. The franchise management program at Georgetown University that Ben created and teaches each semester to entrepreneurs, nonprofit leaders and franchise professionals from across the country and around the world is the only such program offered at a major university in the U.S. Specialties: Franchise Development and Strategic Management, Nonprofit Organizational Assessment', 'Global franchise expert with three decades experience in franchise development and strategic consulting', 'University of Maryland Global Campus', '[{"company":"University of Maryland Global Campus","company_id":"university-of-maryland-global-campus","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Jun 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jun 2019","subtitle":"University of Maryland Global Campus","title":"Adjunct Associate Professor"},{"description":"","duration":"Nov 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Nov 2010","subtitle":"University of Maryland University College","title":"Adjunct Assistant Professor"}],"url":"https://www.linkedin.com/company/university-of-maryland-global-campus"},{"company":"FranchiseWell, LLC","company_id":"franchisewell-llc","location":"","positions":[{"description":"","duration":"Jan 2007 - Present 15 years 6 months","duration_short":"15 years 6 months","end_date":"Present","start_date":"Jan 2007","subtitle":"FranchiseWell, LLC","title":"Founder & Principal"}],"url":"https://www.linkedin.com/company/franchisewell-llc"},{"company":"Georgetown University","company_id":"georgetown-university","location":null,"positions":[{"description":"","duration":"Jan 2006 - Present 16 years 6 months","duration_short":"16 years 6 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Georgetown University","title":"Program Advisor, Instructor"},{"description":"","duration":"Feb 2011 Aug 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2013","start_date":"Feb 2011","subtitle":"Georgetown University","title":"Academic Director, Summer Entrepreneurship Institute"}],"url":"https://www.linkedin.com/company/georgetown-university"},{"company":"Stafford Junction","company_id":"stafford-junction","location":"","positions":[{"description":"","duration":"Apr 2010 Oct 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2011","start_date":"Apr 2010","subtitle":"Stafford Junction","title":"Chairman, Board of Directors"}],"url":"https://www.linkedin.com/company/stafford-junction"},{"company":"Community Wealth Ventures","company_id":null,"location":"Washington, DC","positions":[{"description":"","duration":"Nov 2005 May 2009 3 years 7 months","duration_short":"3 years 7 months","end_date":"May 2009","start_date":"Nov 2005","subtitle":"Community Wealth Ventures","title":"Strategic Franchise Advisor"}],"url":""},{"company":"Kinetico Incorporated","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2007 Oct 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2008","start_date":"Oct 2007","subtitle":"Kinetico Incorporated","title":"Director, US Dealer Sales"}],"url":""},{"company":"ExxonMobil","company_id":"exxonmobil","location":"","positions":[{"description":"","duration":"Jun 2001 Sep 2005 4 years 4 months","duration_short":"4 years 4 months","end_date":"Sep 2005","start_date":"Jun 2001","subtitle":"ExxonMobil","title":"U.S. Franchise Manager"}],"url":"https://www.linkedin.com/company/exxonmobil"}]', '["Aqil Radjab “I had the pleasure being the student of Dr. Ben at the Georgetown University following the Franchise Management Program. Dr. Ben is not jus a great professor with an in depth knowledge of franchising, he also makes studying it fun and interesting. Thanks, looking forward to learning much more from you.”","Todd Leonard, CFE “Over the past couple of years I have been fortunate enough to get to know Ben on a few different levels. Ben\'s industry knowledge and insights are unparalleled. He guides and coaches you through the information and encourages you to analyze and form your own conclusions. Spending a few hours with Ben increases your knowledge ten fold along with the tools to make an immediate impact on your organization. I am privileged to have worked with him and call him a friend.”"]']### Assistant: The agent's job is to provide strategic consultation on network development and growth, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the franchise arena.
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### Human: Agent: ['Magdalis Melo', 'Graduated from the Art Institute of Philadelphia in 2008 with a Bachelor’s degree of Science in Interior Design and I also have a certificate in Project Management for Temple University. For the past 9 years I have been involved in planning and designing interior settings for commercial and residential. I also have skills in management, project management, budgeting and client relations.', 'Owner at Magda Green Design, LLC', 'Magda Green Design', '[{"company":"Magda Green Design","company_id":"magdagreendesign","industry":"Architecture and Planning","location":"1511 Walnut street, Suite 400 Philadelphia, PA 19102","positions":[{"description":"Create interior and exterior spaces of Residential, commercial and hospitality design. Assist clients with Interior finishes selection for new construction and interior renovation projects. Work with contractors, developers and commercial spaces with purchase orders, punch-list, track project, manage deliveries, for interior finishes and furniture. Supervise installation of interior finishes for residential and commercial spaces.","duration":"Jul 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jul 2013","subtitle":"Magda Green Design","title":"President"}],"url":"https://www.linkedin.com/company/magdagreendesign"},{"company":"CRR Architect","company_id":null,"location":"","positions":[{"description":"Selecting finishes and space planning for Rutgers University interior spaces. Design office spaces for parking authority in Philadelphia. Record all data in the field.Survey parking lot, parking garage and commercial buildings for permit.Develop plans using AutoCAD.","duration":"2011 Dec 2015 4 years","duration_short":"4 years","end_date":"Dec 2015","start_date":"2011","subtitle":"CRR Architect","title":"Surveyor and Drafter Consultant"}],"url":""},{"company":"Freelance","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"planning and designing interior setting for commercial and residential.management, project management, budgeting and client relations.Work with contractors in the Philadelphia area and select interior finishes and space planning for client approval.","duration":"2007 Jul 2013 6 years","duration_short":"6 years","end_date":"Jul 2013","start_date":"2007","subtitle":"Freelance","title":"Design Consultant"}],"url":""},{"company":"Osprey Bay Building & Development LLC","company_id":"osprey-bay-building-&-development-llc","location":"Greater Philadelphia Area","positions":[{"description":"\uf0b7In home measurement and design services for IKEA kitchen cabinetry.\uf0b7Draw Demo plan, electrical plan, and plumbing plan to specify any changes in the room.\uf0b7Create Cad drawings and 20-20 drawings.","duration":"Mar 2012 May 2012 3 months","duration_short":"3 months","end_date":"May 2012","start_date":"Mar 2012","subtitle":"Osprey Bay Building & Development LLC","title":"Kitchen Planner (Sub Contractor)"}],"url":"https://www.linkedin.com/company/osprey-bay-building-&-development-llc"},{"company":"OVid LLC","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"\uf0b7 Design interior spaces for law offices in the east coast.Planned, designed, and furnished interiors of commercial and residential.\uf0b7 Selected paint samples and architectural materials for client approval.\uf0b7 Arranged delivery for all items associated with project.\uf0b7 Executed daily operations of purchase orders and furniture specifications.\uf0b7 Developed architectural drawings using AutoCAD.\uf0b7 Designed partners’ and seniors’ offices in several law firms.\uf0b7 Prepared estimates of furniture costs for client approval.\uf0b7 Selected designs and purchased furnishings, art works and accessories.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"OVid LLC","title":"Interior Designer"}],"url":""}]', '["“Magdalis is very detailed-oriented. She did an awesome job designing the kitchen for one of my investment properties. Looking forward hiring her for my new investment property. Thanks PFL Investments”","“Magdalis Melo is dependable, consistent and a true professional. She has significant expertise in working with License and Inspections and the patience to wait in line all day at the MSB building to expidite the permitting process. As a testament to her work - I met her at License and Inspections. Ms Melo is a true design professional. ”","“Magdalis Melo is a great Designer and permit expediter. I worker with Ms. Melo for over 4 years, very hard working women. Always prioritizes her work, and is not finish till her job has reach perfection. Pays good attention to detail, works very well with diversify clients. In addition, you can count on her to get the done. For this an many reason I recommend Ms.Melo.”","“Working with Magdalis Melo was a pleasure and rewarding. She is a fine designer and a true professional. Her understanding of the building and construction industry is very extensive and her designs show it. I recommend Magdalis Melo for client\'s who want a project to go smoothly from conception thru construction.”","“I enjoyed working alongside Magdalis at OVid Interior Design. She is very proficient at CAD and I was fortunate to have her do computer drawings for the attorneys offices that I was outfitting. Magdalis is very personable and easy to work with.”"]']
User: ['Joanne Flick', "From technology companies to real estate agent to owning my own construction business, I've had a wide and varied career history. Currently semi retired and a real estate investor.", 'Owner, NC Coastal Home Builder - Semi Retired', 'NC Coastal Home Builder', '[{"company":"NC Coastal Home Builder","company_id":null,"location":"Emerald Isle, NC","positions":[{"description":"Designing and Building New Construction Homes Designing and Building New Construction Homes","duration":"Aug 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Aug 2012","subtitle":"NC Coastal Home Builder","title":"Owner"}],"url":""},{"company":"Harrison Dorn Innovative Property Specialists","company_id":null,"location":"Jacksonville, North Carolina Area","positions":[{"description":"Residential Real Estate Sales Residential Real Estate Sales","duration":"Feb 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Feb 2014","subtitle":"Harrison Dorn Innovative Property Specialists","title":"Broker/Realtor"}],"url":""},{"company":"Neighborhood Homes & Realty, Inc","company_id":null,"location":"Sneads Ferry","positions":[{"description":"New Construction Specialist New Construction Specialist","duration":"Jul 2012 Aug 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2013","start_date":"Jul 2012","subtitle":"Neighborhood Homes & Realty, Inc","title":"Realtor / Broker In Charge"}],"url":""},{"company":"Keller Williams Realty","company_id":"keller-williams-realty-inc","location":"","positions":[{"description":"Information Technology Coordinator for Keller Williams Realty in Jacksonville, NC and licensed real estate broker. Managed 3rd party vendor implementations of Wolfnet Internet Data Exchange solution and Listhub listing syndication for 50+ agent office. Created UI, business and functional requirements as well as QA and implementation of complex, custom real estate websites and blogs. Information Technology Coordinator for Keller Williams Realty in Jacksonville, NC and licensed real estate broker. Managed 3rd party vendor implementations of Wolfnet Internet Data Exchange solution and Listhub listing syndication for 50+ agent office. Created UI, business and functional requirements as well as QA and implementation of complex, custom real estate websites and blogs.","duration":"Jan 2010 Feb 2012 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2012","start_date":"Jan 2010","subtitle":"Keller Williams Realty","title":"Information Technology Coordinator and Broker / Realtor"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"Design, coordinate, schedule and drive successful implementation of multiple projects undergoing BAT/UAT/Performance testing in global, complex cross functional commerce IT organization comprised of >150 software applications. Plan, direct, execute, and monitor all testing activities for projects in quarterly release including scope definition, milestone creation and tracking, risk/mitigation planning, negotiating cross flow support and reporting test execution progress to senior management. Manage BAT/UAT resources to plan and execute testing, facilitate reviews to drive test scenario identification, test case development and associated test data needs, develop daily test execution plan and track progress against plan throughout test cycle, setup and load test cases to Quality Center, monitor, escalate and coordinate defect resolution and retest.","duration":"Nov 2007 Sep 2008 11 months","duration_short":"11 months","end_date":"Sep 2008","start_date":"Nov 2007","subtitle":"Cisco","title":"SQA Project Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SimAuthor","company_id":"simauthor","location":"","positions":[{"description":"Develop, implement and manage software QA program, including hiring and staff supervision. Researched and recommended QA program procedures based on industry standards and best practices. Trained non QA personnel to participate in system testing phase until QA team was staffed. Created and implemented metrics reporting to apprise senior management of testing status. Created templates for all test artifacts including test plans, test cases, defect classification and tracking standards, entrance and exit criteria, traceability matrix and functional and UI specification documents. Left position due to relocation to NC.","duration":"Apr 2007 Aug 2007 5 months","duration_short":"5 months","end_date":"Aug 2007","start_date":"Apr 2007","subtitle":"SimAuthor","title":"Software Quality Assurance Specialist"}],"url":"https://www.linkedin.com/company/simauthor"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":null,"positions":[{"description":"Recruited by senior management to develop and support two critical web based customer support initiatives. Engage with business stakeholders, cross functional teams and IT to define, document, prioritize and track business / functional requirements and use cases for new product and site enhancements. Liaise with third party vendor and internal teams to create rapid prototype, using output to further define and clarify user requirements. Collaborate with business stakeholders and IT to determine alternatives, make recommendations and define solutions to critical issues during implementation and post release. Plan, direct, execute, and monitor all functional system, regression, and user acceptance test activities. Author test artifacts including test plans, test cases, test data, coverage matrices, defect and test progress reports.","duration":"Aug 2004 Oct 2006 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2006","start_date":"Aug 2004","subtitle":"Sun Microsystems","title":"Business Analyst / SQA Lead"},{"description":"Designed, coordinated and executed all test activities including assigning resources and scheduling to support new product development and enhancement efforts. Led small teams through multiple releases of web based contract management and client server knowledge creation/workflow applications. Authored all test artifacts including test plans, test cases, test data, coverage matrices, defect and progress/status reports. Focused primarily on integration, system, functional, regression, boundary, database and end to end testing. Ensure testing strategy met all business and functional requirements via coverage matrices, walkthroughs and signoff of all testing artifacts by business stakeholders and IT. Developed and drove adoption of rigorous SQA system test entrance / exit criteria. Collaborated with IT to perform root cause /risk analysis of defects. Communicate test status to core product team/senior management, deliver pivotal go-live recommendations based on rigorous exit criteria.","duration":"May 2001 Sep 2004 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2004","start_date":"May 2001","subtitle":"Sun Microsystems, Inc","title":"SQA Test Lead / Engineer"},{"description":"Performed project management and business analysis tasks for Enterprise Services ecommerce Auctions initiative. Develop, coordinate and implement business and system processes necessary to auction Enterprise Services products on the internal Sun auction site as well as external, third party auction sites. Acted as the primary point of contact and information resource for all lines of business and geographies and as the liaison to the corporate auction program management office. Created and updated all project schedules and disseminated pertinent information to all necessary parties.","duration":"May 2000 May 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2001","start_date":"May 2000","subtitle":"Sun Microsystems","title":"Program Manager"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"},{"company":"Interim Technology","company_id":"interim-consulting","location":"","positions":[{"description":"Supported clients including Blue Cross/Blue Shield of Colorado, KN Energy, and Qwest in system integration and regression testing for proprietary software applications. Served as primary interface between users, business analysts, technical staff, and management to coordinate and report on testing status. Supported clients including Blue Cross/Blue Shield of Colorado, KN Energy, and Qwest in system integration and regression testing for proprietary software applications. Served as primary interface between users, business analysts, technical staff, and management to coordinate and report on testing status.","duration":"Apr 1999 Apr 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2000","start_date":"Apr 1999","subtitle":"Interim Technology","title":"Software Test Engineer"}],"url":"https://www.linkedin.com/company/interim-consulting"},{"company":"Seton Health Plan","company_id":null,"location":"","positions":[{"description":"Drove Health System Design’s Diamond product customization as project team leader and sole systems analyst charged with coordination and management of development, testing, implementation, training, ongoing maintenance and support for all system upgrades and feature enhancements. Ensured efficiency and productivity, coordinating all off site data center activities, creating and generating financial and statistical reports for regulatory compliance. Drove Health System Design’s Diamond product customization as project team leader and sole systems analyst charged with coordination and management of development, testing, implementation, training, ongoing maintenance and support for all system upgrades and feature enhancements. Ensured efficiency and productivity, coordinating all off site data center activities, creating and generating financial and statistical reports for regulatory compliance.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Seton Health Plan","title":"Application Systems Specialist"}],"url":""},{"company":"National Electronic Information Corp.","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"National Electronic Information Corp.","title":"Managed Care Business Systems and Quality Assurance Analyst"}],"url":""},{"company":"Blue Cross & Blue Shield of NJ / Medigroup HMO","company_id":"blue-cross-blue-shield","location":"","positions":[{"description":"","duration":"1986 1991 5 years","duration_short":"5 years","end_date":"1991","start_date":"1986","subtitle":"Blue Cross & Blue Shield of NJ / Medigroup HMO","title":"Information Systems Coordinator"}],"url":"https://www.linkedin.com/company/blue-cross-blue-shield"}]', '["Aaron Leimbrock “Joanne managed BAT/UAT track for a major program that I was managing QA for. Joanne was detail oriented and proactive about identifying and resolving issues, sometimes even before they were raised by the business team. I received nothing but positive feedback from the team she supported. Her dedication to the role set extremely high expectations for level of service from our team once she moved on. It was a pleasure to work with Joanne.”","Mike Grubin “Joanne worked for me for 3 years at the Seton Health Plan in Austin, TX as the lead system analyst for our health claims processing system. She led the system conversion effort from an outsourced application to an in-house state-of-the-art system and was responsible for the application’s data structure design and implementation. In addition to the normal complexities of any system conversion, we had the additional complexity of having the hardware and software maintenance conducted by our parent hospital’s data center at a remote site. Throughout the entire process, Joanne was the key person for all system setup issues, provided training and application support for the users, and dealt extensively with the vendor support team when there was a system problem. Joanne is dedicated to the group’s goals and approaches tasks with high energy and integrity and will stick with a problem until it is solved. She is undoubtedly one of the best “get it done” people I’ve ever had the pleasure to know. If the opportunity arose, I would hire her in a second – maybe quicker.”"]']### Assistant: The agent's job is to design and build new construction homes, and today, the agent is reaching out to the user because they need a real estate investor to collaborate on a new construction project.
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### Human: Agent: ['Cailyn Alfieri', 'As a graduate of Saint Joseph’s University’s Haub School of Business, with a major in Food Marketing, I enjoy the ongoing opportunity to match my strengths and industry skills with Hormel. As a dynamic and growth oriented organization in the food industry, Hormel provides the perfect environment to exploit my food marketing knowledge, digital marketing skills, leadership skills, and organizational skills. I value working with a team of individuals that have a shared commitment and dedicated work ethic to the success of the company they work for, a company whose many of its products are well known and trusted in the industry and internationally.', 'Customer Trade Marketing Manager at Hormel Foods', 'Hormel Foods', '[{"company":"Hormel Foods","company_id":"hormel-foods","industry":"Consumer Goods","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Hormel Foods","title":"Customer Trade Marketing Manager"},{"description":"","duration":"May 2017 Feb 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Feb 2020","start_date":"May 2017","subtitle":"Hormel Foods","title":"Customer Executive"},{"description":"","duration":"Jun 2016 Apr 2017 11 months","duration_short":"11 months","end_date":"Apr 2017","start_date":"Jun 2016","subtitle":"Hormel Foods","title":"Senior Sales Representative"},{"description":"","duration":"Oct 2015 Jun 2016 9 months","duration_short":"9 months","end_date":"Jun 2016","start_date":"Oct 2015","subtitle":"Hormel Foods","title":"Associate Category Development Analyst"},{"description":"","duration":"Jun 2015 Oct 2015 5 months","duration_short":"5 months","end_date":"Oct 2015","start_date":"Jun 2015","subtitle":"Hormel Foods","title":"CPS Sales Representative"}],"url":"https://www.linkedin.com/company/hormel-foods"},{"company":"Brad\'s Raw Foods","company_id":"brad%27s-raw-foods","location":"","positions":[{"description":"• Responsible for creating, monitoring, and posting all content on social media platforms for Brad\'s Raw Foods, including Facebook, Instagram, Pinterest and Twitter, to increase product awareness.• Grew number of followers on each of Brad’s Raw Foods social media platforms. • Created interactive social media strategies to help build product awareness. • Launched new product in six different sales regions across the U.S.• Planned, scheduled, and hired individuals for demonstrations at Whole Foods Markets across the U.S.• Managed scheduling, delivery, setup and generated sales and product exposure at trade shows.• Processed purchase orders and invoices for customers; reviewed orders for accuracy and on time delivery.","duration":"May 2014 Dec 2014 8 months","duration_short":"8 months","end_date":"Dec 2014","start_date":"May 2014","subtitle":"Brad\'s Raw Foods","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/brad%27s-raw-foods"},{"company":"Sweet Freedom Bakery","company_id":null,"location":"","positions":[{"description":"• Managed and grew social channels, such as Pinterest, Instagram, and Facebook; creating and posting all content. • Responded to all social media customer postings related to Sweet Freedom Bakery. • Assisted with the integration of social media initiatives across marketing campaigns.• Focused on customer engagement and awareness, attracted new clients, and promoted upcoming events by refining social media to a community of food based allergy consumers.• Performed competitive analysis of other gluten-free product offerings and websites.• Reached out to magazines and blogs with compelling content for additional marketing .of Sweet Freedom Bakery.","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"Sweet Freedom Bakery","title":"Marketing/Social Media Intern"}],"url":""}]', '["Steve Gerst “Cailyn passed Delta Associates\' Bronze Business Insights Certification Exam in June 2016 by demonstrating the ability to analyze data, identify business insights, and effectively communicate the findings. Based on testing of thousands of similar professionals, this puts Cailyn’s business insight skills in the top 5% of the industry.”","Scott Galpen “From the time I met Cailyn when she was brought in to help with marketing and social media this summer, I knew she would be a great team member. She was eager to help in anyway she could. She is a creative person who can come up with great ideas for the brand to reach its audience. Cailyn is very friendly and personable when it comes to communicating with customers as well as the team. It was a pleasure working with her this summer. ”"]']
User: ['Yvette Harris', 'Experienced Owner with a demonstrated history of working in the accounting industry. Strong accounting professional skilled in Negotiation, Nonprofit Organizations, Tax Preparation, Sales Tax, and Internal Audit.', 'Quickbooks Lead and Full Service Tax Consultant at Intuit', 'Intuit', '[{"company":"Intuit","company_id":"intuit","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Intuit","title":"Quickbooks Accountant Lead"},{"description":"","duration":"Jan 2021 Sep 2021 9 months","duration_short":"9 months","end_date":"Sep 2021","start_date":"Jan 2021","subtitle":"Intuit","title":"Full Service Tax and Quickbooks Expert"}],"url":"https://www.linkedin.com/company/intuit"},{"company":"Shelter Consulting Services, Inc.","company_id":null,"location":"","positions":[{"description":"Controller, Management and Senior level consulting and training for accounting, financial analysis and any other accounting related needs that a small to large size company may have. Knowledge of many industry specific accounting software programs. Made financial process recommendation that resulted in elimination of 200k in position cost savings.Identified and adopted accounting efficiencies that led to a reduction in annual accounting fee costs.Provide consulting and bookkeeping for small businesses. Also conducted Quickbooks training for clients.Performed three way complex reconciliation of a large real estate project. Created process flow charts for financial projects and communicated recommended improvements of monthly financial processes.Preparation of Corporate and Personal Federal and multi-state tax returns, along with sales tax returns for clients.Prepared Bank reconciliations, accounts analysis, mid-year forecasts, quarterly tax preparations, monthly client billings.Experience with fund accounting and projections.Management reporting specialist: Prepared Bank reconciliations, accounts analysis, mid-year forecasts, quarterly tax preparations, monthly client billings.Managed payroll for office employees, examined and approved expense reports prior to payment.Served as conversion team member for various systems conversions. Duties included assuring the accurate transfer of data to different software programs.Client industries range from not-for-profits and retail to services.","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"Shelter Consulting Services, Inc.","title":"ACCOUNTANT/CONTROLLER/OWNER"}],"url":""},{"company":"Micropen Medical","company_id":"micropen-medical","location":"Honeoye Falls, New York","positions":[{"description":"","duration":"Jan 2017 Aug 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2018","start_date":"Jan 2017","subtitle":"Micropen Medical","title":"Corporate Controller and HR Director"}],"url":"https://www.linkedin.com/company/micropen-medical"},{"company":"Various Companies and Industries","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2013 Jan 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2017","start_date":"Mar 2013","subtitle":"Various Companies and Industries","title":"Finance Director/Controller Consultant"}],"url":""},{"company":"Mendon-Honeoye Falls Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"","duration":"2012 Nov 2014 2 years","duration_short":"2 years","end_date":"Nov 2014","start_date":"2012","subtitle":"Mendon-Honeoye Falls Chamber of Commerce","title":"Treasurer"}],"url":""},{"company":"LMC Industrial Contractors, Inc.","company_id":null,"location":"Avon, New York","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"LMC Industrial Contractors, Inc.","title":"Assistant Controller"}],"url":""},{"company":"City of Rochester, New York","company_id":null,"location":"","positions":[{"description":"Lead and participated in routine audits including examine controls, compliance, and the implementation of all City departments, bureaus and programs to ensure proper record keeping and reporting techniques.Perform routine audits of individuals and businesses holding contracts with the City to ensure proper record keeping, reporting techniques, and appropriate delivery of services and revenues.Perform routine audits of inventory levels of City departments and bureaus.Prepare audit reports, status reports on projects, correspondence and other written materials to be used by the Office of Public Integrity.Maintains and updates computer files for a variety of information including charts, graphs and statistical information.Perform non-routine, complex audits of City departments and bureaus.","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"City of Rochester, New York","title":"Sr. Field Auditor/Field Auditor"}],"url":""},{"company":"Excellus Blue Cross/Blue Shield","company_id":null,"location":"","positions":[{"description":"Prepared time critical Financial Statements on a monthly basis. Performed monthly reconciliation and accounted for multi-million dollar divisional allocation of investments. Prepared time critical Financial Statements on a monthly basis. Performed monthly reconciliation and accounted for multi-million dollar divisional allocation of investments.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Excellus Blue Cross/Blue Shield","title":"STAFF ACCOUNTANT"}],"url":""},{"company":"Rotenberg & Co., Inc","company_id":null,"location":"","positions":[{"description":"Concentration in the Small Business and Tax Departments. Prepare and review Corporate and Personal Tax Returns, along with Financial Statements.Assisted with compilations, reviews and audits. Concentration in the Small Business and Tax Departments. Prepare and review Corporate and Personal Tax Returns, along with Financial Statements.Assisted with compilations, reviews and audits.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Rotenberg & Co., Inc","title":"PUBLIC ACCOUNTANT"}],"url":""},{"company":"Axelrod, Esq","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Axelrod, Esq","title":"Paralegal/Office Manager Ronald J"}],"url":""},{"company":"Rochester Police Department","company_id":"rochester-police-department","location":"","positions":[{"description":"","duration":"1991 1992 1 year","duration_short":"1 year","end_date":"1992","start_date":"1991","subtitle":"Rochester Police Department","title":"Police Officer"}],"url":"https://www.linkedin.com/company/rochester-police-department"},{"company":"Paul F","company_id":null,"location":"","positions":[{"description":"","duration":"1989 1991 2 years","duration_short":"2 years","end_date":"1991","start_date":"1989","subtitle":"Paul F","title":"Paralegal/Office Manager"}],"url":""},{"company":"Michael P","company_id":null,"location":"","positions":[{"description":"","duration":"1986 1989 3 years","duration_short":"3 years","end_date":"1989","start_date":"1986","subtitle":"Michael P","title":"Paralegal/Office Manager"}],"url":""}]', '["Juanita Tischendorf “Yvette is extremely knowledgeable on all areas of accounting and as such can easily explain every facet of a return and give future advice.”","Jaci Cannan “Yvette is amazing at what she does, I have known and worked with her for 13 years and would recommend her to any one of my co-workers and clients.”"]']### Assistant: The agent's job is to provide Quickbooks and tax consulting services, and today the user is reaching out to the agent because they need assistance with tax preparation and sales tax.
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### Human: Agent: ['Stephanie Paone', '• 3x Certified Salesforce Administrator with 6 years of Salesforce.com System Administrator + Business Analyst experience• Proficient in system administration, configuration, implementation, + support for over 500 users on the Salesforce.com platform• Experienced in systematically collecting, analyzing, + documenting business processes + requirements – a necessity to providing the best technical solution to meet the business need• Detail-oriented, self-motivated + passionate about designing a product that is systematically proficient + user friendly • An articulate communicator; skilled in developing positive relationships with clients + colleagues at all organizational levels', 'Salesforce Administrator at Jacuzzi Group Worldwide', 'Jacuzzi Group Worldwide', '[{"company":"Jacuzzi Group Worldwide","company_id":"jacuzzi-group-worldwide","industry":"Manufacturing","location":"Chino Hills, CA","positions":[{"description":"","duration":"Aug 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2018","subtitle":"Jacuzzi Group Worldwide","title":"Salesforce Administrator"}],"url":"https://www.linkedin.com/company/jacuzzi-group-worldwide"},{"company":"Sky Zone Franchise Group","company_id":"sky-zone-franchise-group","location":"Downtown Los Angeles","positions":[{"description":"Operated as Salesforce Administrator to a team of Developers, Business Analysts, Data Analysts, + Project Managers whose overall goal was to design, create + implement a scalable, custom POS (Point of Sale) system + Event Booking console to be utilized in over 150 Sky Zone locations worldwide.• Worked in partnership with 3rd party vendors to assist in product development as it pertained to Salesforce and the overall goal of the project.• Collaborated with product team to understand + define business objectives as well as to provide insight as to how Salesforce could be utilized to meet the business need.• Led discussion groups geared towards explaining Salesforce functionality + design to various key stakeholders + other departments within the organization. • Performed full sandbox + production data purges and backups as needed.• Handled movement of data between company’s QA and UAT Sandboxes, and Production environment in an organized + secure fashion.• Designed + created over 50 reports + dashboards to assist Sky Zone Park management teams in their day-to-day tasks as well as specialized functions. • Created + maintained detailed Business Requirements Documentation for all relevant operations in Salesforce. • Designed training materials and conducted training sessions to introduce + instruct park management teams on how to access and use Salesforce reports + dashboards.• Maintained Company Product Catalog data; including migrating catalog data from legacy system and creating new product records upon request. • Managed all user data; including migrating existing user data, creating new user records, creating and/or updating user profiles as the need arose. • Provided on-site support for pilot parks, both within + outside of direct Salesforce Administrator responsibilities. • Completed day-to-day System Administrator tasks such as modifying page layouts, updating search result data, creating new objects, fields, formula fields, validation rules, etc.","duration":"Feb 2016 Jul 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2018","start_date":"Feb 2016","subtitle":"Sky Zone Franchise Group","title":"Salesforce Administrator"}],"url":"https://www.linkedin.com/company/sky-zone-franchise-group"},{"company":"Penhall Company","company_id":"penhall-company","location":"Anaheim","positions":[{"description":"• Managed and developed Salesforce.com standard objects such as Accounts, Contacts, Cases, Opportunities, Products, Campaigns, Reports and Dashboards.• Designed Custom Objects to build new application functionality in Salesforce.com.• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.• Designed email templates, approval processes, approval page layouts, and defined approval actions to automate processes.• Set up new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.• Provided custom reports and dashboards to support the needs of users and executives.• Involved in data mapping and migration of data from legacy systems to Salesforce.com objects and fields.• Led UAT initiatives which included managing UAT groups and testing cycles.• Responsible for all communications with Salesforce Support and worked with support representatives to resolve system issues.","duration":"Mar 2014 Feb 2016 2 years","duration_short":"2 years","end_date":"Feb 2016","start_date":"Mar 2014","subtitle":"Penhall Company","title":"Salesforce Administrator"}],"url":"https://www.linkedin.com/company/penhall-company"},{"company":"Activated Ministries","company_id":"activated-ministries","location":null,"positions":[{"description":"• Provided administrative and organizational support • Multitasked and prioritized in fast-paced, demanding setting• Scheduled appointments and meetings for management• Collaborated with team members to strategize effective solutions • Coordinated and organized international training seminars and logistics","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Activated Ministries","title":"Assistant Program Manager"},{"description":"• Provided ongoing motivational support for youth participating in community service projects in Guadalajara, Mexico• Assisted youth with problem solving within a group context• Led youth group training programs for personal growth and discovery• Coordinated fields trips with multiple youth groups in the area to develop sensitivity to cultural diversity","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Activated Ministries","title":"Youth-Group Leader"}],"url":"https://www.linkedin.com/company/activated-ministries"}]', '["“I\'ve worked with Stephanie for over a year and she has always proven to be a great contributor, with excellent Salesforce admin skills and business acumen. She is very detail oriented and will always do her best to ensure she has completed any task given to perfection. ”","“To potential employers of Stephanie Paone. It’s a pleasure to write this recommendation for Stephanie. She was a member of my team that used SFDC as an integral component of a proposed CRM system. Steph’s first day on the job with us coincided on the night we launched our pilot system in one of our retail locations. Data migration from a legacy POS was a crucial part of the cut over and it was having issues. Steph, who was just onsite to get a “feel” for the project on her first day, took the initiative and jumped in to contribute to the troubleshooting efforts of senior project members who had been with the system for well over a year. Her contributions were effective as she was able to identify a mistake in the “parent-child” relationships of some of the Salesforce-side records. This helped us quickly locate an issue in the source data pulls and moved us to a quicker resolution of that problem that enabled us to complete the cutover the following week. She kept on going after that and was responsible for data mapping of subsequent migrations…a task that required a lot of focus and detail that took pressure off the Sr. Admin who could focus on object development. Stephanie also became our report dev lead and worked with both Business Analysts and Business Owners to determine their reporting requirements and troubleshot exiting reporting by identifying better sources of data from unused tables/records in our legacy system. Stephanie is personable and an easy going person to work with and isn’t afraid to bring new ideas to the table after she understands the how and why of current systems and processes. In summary, she’s a wonderful mix of intelligence, SF/data mgt knowledge and energy who really understands the importance of partnership with business owners and team members. It was a pleasure to work with her.”"]']
User: ['Jim Harouff', 'Here to help your business figure out exactly what support and solutions you need while paying less.With transparency and flexibility built in to the billing process, you won’t end up tied into a bill you can’t afford.Every business needs access to America’s largest 5G network and dedicated customer support!Ask me how!', 'Partnering with businesses in Lake & Ashtabula County, Ohio. I am not here to sell you over LinkedIn.', 'T-Mobile', '[{"company":"T-Mobile","company_id":"t-mobile","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Oct 2020","subtitle":"T-Mobile","title":"Account Executive"},{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"T-Mobile","title":"Retail Development Manager"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Sprint","company_id":"sprint","location":null,"positions":[{"description":"Responsible for growing small-to-medium business wireless sales in 25-40 assigned branded channel stores.","duration":"Nov 2019 Jul 2020 9 months","duration_short":"9 months","end_date":"Jul 2020","start_date":"Nov 2019","subtitle":"Sprint","title":"Channel Manager"},{"description":"","duration":"Jan 2018 Nov 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2019","start_date":"Jan 2018","subtitle":"Sprint","title":"Store Manager"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"My Eyelab","company_id":"myeyelab","location":"Savannah, Georgia","positions":[{"description":"","duration":"Jul 2017 Jan 2018 7 months","duration_short":"7 months","end_date":"Jan 2018","start_date":"Jul 2017","subtitle":"My Eyelab","title":"General Manager"}],"url":"https://www.linkedin.com/company/myeyelab"},{"company":"Sprint","company_id":"sprint","location":null,"positions":[{"description":"","duration":"Feb 2017 Jul 2017 6 months","duration_short":"6 months","end_date":"Jul 2017","start_date":"Feb 2017","subtitle":"Sprint","title":"Assistant Store Manager"},{"description":"","duration":"Aug 2016 Feb 2017 7 months","duration_short":"7 months","end_date":"Feb 2017","start_date":"Aug 2016","subtitle":"Sprint","title":"Lead Consultant"}],"url":"https://www.linkedin.com/company/sprint"}]', '["Warren Gordon, MBA “Jim is a dedicated professional. I have personally watched him develop and mature at many levels of his career, building his skillset to certify himself as a valuable asset to organizations he has been affiliated with. Jim has a natural knack for developing team dynamics. As a leader, he has made it his priority to make the pathway to accomplishing goals a team endeavor that he himself plays a part in. Over the years, his professional elevation has come forth by way of a drive to excel in all given targets, putting his best foot forward and leaving no stone unturned. For Jim, his standard for success is, minimally, \\"above and beyond\\".”","Scott Henderson “Jim is a passionate leader with a unique style of motivating teams and delivering results. During his time working for me, Jim was constantly a top performer. Not only did he consistently exceed expectations, he was always willing to lend a hand to better his peers. Jim as a pleasure to have as a part of my team!! ”"]']### Assistant: The agent's job is to provide dedicated customer support for T-Mobile's business clients, and today the user is reaching out to the agent because they need assistance in figuring out the best support and solutions for their business while paying less.
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### Human: Agent: ['John Lodmell', 'Quantitative analytics executive with strong business acumen known for building and leading analytical teams and capable of easily translating complicated technical ideas to strategic executives, skilled technicians, and those intimidated by data.', 'Senior Director, Business Intelligence and Data -- Nordstrom Credit Services', 'Nordstrom', '[{"company":"Nordstrom","company_id":"nordstrom","industry":"Retail","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Nordstrom","title":"Sr Director, Business Intelligence"},{"description":"Lead a team of Operations, Data, and Business Intelligence Analysts along with the Work Force Management Scheduling Team--Improving efficiency and effectiveness through investigation and analysis--Gather and organize disparate data sources into user friendly data marts--Provide easy to understand reporting and dashboards for business decision makers--Forecast key operating metrics and workload--Create and optimize staffing models and develop hiring plans--Real-time load balancing of inbound and outbound work across agents, teams, and sites","duration":"Dec 2018 Dec 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2019","start_date":"Dec 2018","subtitle":"Nordstrom","title":"Director, Data Science and Analytics -- Nordstrom Credit Services"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Emergent Business Group","company_id":"emergent-business-group","location":"Horsham, PA/ Spartanburg, SC","positions":[{"description":"Responsible for how the company acquires and uses data and analytics throughout the entire business process. Including:- Portfolio acquisition and valuation- Modeling customer and account behavior- Operational reporting and dashboards- Investor and portfolio performance analysis- Data management and system integration","duration":"Nov 2017 Dec 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2018","start_date":"Nov 2017","subtitle":"Emergent Business Group","title":"Senior Vice President - Business Intelligence and Analytics"}],"url":"https://www.linkedin.com/company/emergent-business-group"},{"company":"Advance America","company_id":"advance-america","location":null,"positions":[{"description":"Responsible for Advance America Credit Risk and Underwriting Strategy, Data Analytics, and Business Intelligence functions. Lead a team of 25 analysts, data scientists, and report developers using various SAS (Enterprise Guide, Enterprise Miner, Real-Time Decision Manager, Model Manager), Tableau (Server and Desktop) as well as some legacy SQL, Cognos, and Oracle tools. Build and maintain Advance America\'s eligibility decisioning system using a variety of connected IT and Data services to deliver near instantaneous credit decisions to Advance America\'s retail network.Thought leader for developing analytical and data strategies and using them to improve bottom line performance.","duration":"Feb 2015 Nov 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2017","start_date":"Feb 2015","subtitle":"Advance America","title":"Vice President of Credit and Data"},{"description":"","duration":"Jun 2012 Feb 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2015","start_date":"Jun 2012","subtitle":"Advance America","title":"Director of Credit and Data Analytics"},{"description":"","duration":"Jul 2010 Jul 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2012","start_date":"Jul 2010","subtitle":"Advance America","title":"Director of Analytics and Business Development"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"GMAC","company_id":"ally","location":null,"positions":[{"description":"-Establish Program Management Office for prioritizing resources, monitoring project performance, and tracking results-Lead operational analysis for planning, scenario comparison, and investigation on business results and financial performance-Led quality assurance organization for North American Asset Performance Group-Assist collections group in making transition to Bank Holding Company and Basel II compliance-Run cross functional projects in collections strategy, technology, and compliance","duration":"Mar 2010 Jul 2010 5 months","duration_short":"5 months","end_date":"Jul 2010","start_date":"Mar 2010","subtitle":"GMAC","title":"Director, Enterprise Business Initiatives"},{"description":"Lead quality assurance organization for North American Asset Performance Group--Brought together team of over 50 quality assurance professionals across 8 operating locations in U.S. and Canada-- Developed common standards for all groups and all sites for quality monitoring and processing-- Created partnerships with corporate risk, governance, training, and process improvement groups for sharing quality assurance information in a strategic partnership","duration":"May 2009 Feb 2010 10 months","duration_short":"10 months","end_date":"Feb 2010","start_date":"May 2009","subtitle":"GMAC","title":"Shared Services Manager"}],"url":"https://www.linkedin.com/company/ally"},{"company":"Lodmell Ventures","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Co-Founded startup company building business intelligence suite and operational dashboards. Also consulted with financial industry executives and utilized data analysis techniques to assist large international company supply chain management strategy.","duration":"Dec 2007 Dec 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2009","start_date":"Dec 2007","subtitle":"Lodmell Ventures","title":"President"}],"url":""},{"company":"Capital One Auto Finance","company_id":"capital-one","location":null,"positions":[{"description":"Managed operational short-term to long-term planning. Ran team of 30. Responsible for daily call center technology management (Dialer, IVR, Account Routing, Workforce Optimization), Financial and Recruiting Forecasting (Operational Capacity Planning Team), and long-term planning (Corporate Real Estate and site selection).","duration":"May 2006 Dec 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2007","start_date":"May 2006","subtitle":"Capital One Auto Finance","title":"Director, Operations Planning"},{"description":"Integrated new auto finance business. Revamped sales program. Implemented new underwriting technology.","duration":"Oct 2005 May 2006 8 months","duration_short":"8 months","end_date":"May 2006","start_date":"Oct 2005","subtitle":"Capital One Auto Finance","title":"Director, Marketing and Analysis"},{"description":"Led post-merger integration team. Established and Managed 15 person analytics and project management organization.","duration":"Mar 2003 Oct 2005 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2005","start_date":"Mar 2003","subtitle":"Capital One Auto Finance","title":"Group Manager, Loan Servicing Key Initiatives"},{"description":"","duration":"Apr 2001 Mar 2003 2 years","duration_short":"2 years","end_date":"Mar 2003","start_date":"Apr 2001","subtitle":"Capital One Auto Finance","title":"Sr Analyst"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"US Air Force","company_id":"united-states-air-force","location":"Greater Los Angeles Area","positions":[{"description":"- Ran $200M satellite on-orbit operations contract, decision-maker on launches and orbital maintenance- Designed and tested nanosatellites, cut prototype manufacturing costs by 96% and schedule by 75%- Reviewed and purchased rocket engines and ordnance; setup and funded NASA indoor engine test","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"US Air Force","title":"Engineer"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["“I have worked with John at a number of companies and he is the kind of individual that you want on your team. He has that unique combination of strong analytical skills while possessing a keen business sense and the ability to communicate effectively to all levels. John is passionate about his work and puts his best effort into all that he does. He is able to navigate effortlessly from heavy metrics analysis to discussing strategy and operational execution. He continues to look at ways to enhance his value to a company having recently been SAS certified. I highly recommend John and would welcome the opportunity to work with him again.”","“I was fortunate enough to both work with and for John for many years at Capital One. He is a skilled analyst and manager who is always looking to do the right thing. While I worked for John, I was always impressed by his ability to balance upper management goals with the data the analytics produced coupled with the practical implementation concerns. I would definitely welcome the opportunity to work with him again.”"]']
User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to manage customer service and sales for a retail company, and today the agent is reaching out to the user because they need to discuss a potential advertising collaboration between the user's media consulting services and the retail company.
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### Human: Agent: ['Adam Sawyer', '15 years of technology experience specializing in customer success and services go-to-market with a data focus who excels in strategic planning, team building, and working cross-functionally with global partners to make customers satisfied and successful.', 'Manager, Customer Experience Strategy at Qlik', 'Qlik', '[{"company":"Qlik","company_id":"qlik","industry":"Software Development","location":null,"positions":[{"description":"Responsible for research, requirements, and design of a holistic post-sales customer experience, as well as developing a technology roadmap.","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"Qlik","title":"Manager, Customer Experience Strategy in CSO Experience Programs"},{"description":"Led information technology initiatives for Customer Success as business leader including discovery, design, development and deployment of new Salesforce Lightning instance and related integrations. Designed new internal processes and user interfaces for service delivery including live chat, ticket creation, escalations, and custom internal objects for cross-functional services.","duration":"Apr 2021 Aug 2021 5 months","duration_short":"5 months","end_date":"Aug 2021","start_date":"Apr 2021","subtitle":"Qlik","title":"Program Architect, CSO Experience Programs"},{"description":"Responsible for business and process transformation of the Qlik Global Support organization from a perpetual, client managed model to Software-as-a-Service subscription model including go-to-market, product supportability, technical enablement, and escalation and incident management. Responsibilities included directly reporting to senior leadership, developing, and executing objectives and key results for business transformation and service delivery.Improved SaaS platforms support CSAT from 3.3 to 4.5 in 2020 and along with key net retention goals for 5 large accounts. Was awarded Customer Success MVP Q4 2020. Created and implemented new processes for critical incident response and product management for software supportability.","duration":"Sep 2019 Apr 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2021","start_date":"Sep 2019","subtitle":"Qlik","title":"SaaS Process Owner and Senior Technical Support Engineer"},{"description":"Specialized in Qlik Sense analytics platform infrastructure and integrations for embedded use cases including web development and large scaling deployments. Included researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues related to implementation and configuration of Qlik software. Responsible for cloud native analytics solutions including Kubernetes platformed products eventually creating and executing a go-to-market curriculum for global support teams. Successes include average CSAT 4.8 YoY, Top 3 case closures globally. Was promoted to Sr. Technical Support Engineer.","duration":"Sep 2017 Aug 2019 2 years","duration_short":"2 years","end_date":"Aug 2019","start_date":"Sep 2017","subtitle":"Qlik","title":"Technical Software Support Engineer"}],"url":"https://www.linkedin.com/company/qlik"},{"company":"Terra Dotta, LLC","company_id":"terra-dotta-llc","location":"Chapel Hill, NC","positions":[{"description":"Responsible for maintaining, troubleshooting, and critical response for distributed full-stack SaaS web application platforms for 550+ clients across two regions including JVM-based web application performance monitoring and tuning.Successfully led performance-improvement initiatives including performance tuning 10,000+ nightly tasks and database indexes. Created and standardized code deployment methodologies for customer-developed custom business process and web development code. Completed 15+ successful client migrations from on-premises software to SaaS platform as lead engineer.","duration":"Jan 2016 Aug 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2017","start_date":"Jan 2016","subtitle":"Terra Dotta, LLC","title":"Software Support Engineer"}],"url":"https://www.linkedin.com/company/terra-dotta-llc"},{"company":"North Greenville University","company_id":"north-greenville-university_2","location":null,"positions":[{"description":"Project lead for process analysis, organizational redesign, and implementation of new academic ERP. Responsible for database and reporting hosts (Microsoft SQL Server) in virtualized environment (VMware 5.x). Fulfilled integration and development requests for academic ERP and student information systems. Provided implementation and configuration for internal and external academic and business applications including Point-of-Sale, Dynamics, Blackboard, etc. Led successful multiple-campus implementation of document management system. Completed federal reporting requirements for academic and tax documents using SSRS and Crystal Reports including data improvements and automation.","duration":"Aug 2015 Jan 2016 6 months","duration_short":"6 months","end_date":"Jan 2016","start_date":"Aug 2015","subtitle":"North Greenville University","title":"Project Manager"},{"description":"","duration":"Oct 2012 Sep 2015 3 years","duration_short":"3 years","end_date":"Sep 2015","start_date":"Oct 2012","subtitle":"North Greenville University","title":"Application Support Specialist"}],"url":"https://www.linkedin.com/company/north-greenville-university_2"},{"company":"World Wide Technology","company_id":"world-wide-technology","location":"Department of Veterans Affairs, CPAC, Asheville, North Carolina Area","positions":[{"description":"Responsible for large medical and administrative Windows environment on physical and virtualized hosts across multiple nationwide datacenters including desktop, laptop, and server configuration management using Microsoft Systems Center Configuration Manager (SCCM). Maintained local datacenter environment including hardware installation, routine equipment checks, cable management, backup maintenance, on-site security, cooling, battery and power failover testing. Performed level three support of all local technical equipment and remote resources including Microsoft Systems Center Service Manager (SCSM), Cisco VOIP solutions, Citrix Access Gateway, McAfee Endpoint Protection for multiple networks and locations. Proprietary program development testing and troubleshooting within Scrum development process. Clearance for confidential rated documents (Expired)Successful project to design and coordinate implementation of Windows 7 to seven geographic locations across multiple systems and platforms including virtual desktop infrastructure using VMWare vSphere.","duration":"Jan 2011 Oct 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2012","start_date":"Jan 2011","subtitle":"World Wide Technology","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/world-wide-technology"},{"company":"North Greenville University","company_id":"north-greenville-university_2","location":"Tigerville, SC","positions":[{"description":"Responsible for academic and administrative Windows environment on physical and virtualized hosts using VMWare ESX 3.x including server installation, maintenance and remediation. Performed network troubleshooting and installation. Technical documentation, inventory control, and purchase requisitions. Customer service and academic support including computer repair and maintenance, data recovery, virus removal, and computer image creation on Windows, Apple, Linux workstations. Maintained helpdesk support requests and managed helpdesk operations. Promoted due to demonstrated leadership and technical ability from Helpdesk Technician.","duration":"Sep 2006 Dec 2010 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2010","start_date":"Sep 2006","subtitle":"North Greenville University","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/north-greenville-university_2"}]', '["Courtney Cromley “With a strong technical background and aptitude, Adam is a bit of an anomaly as he is a technician that has a strong passion around the customer experience. He has taken on projects in their infancy as well as in the midst of go live and has produced great results. Adam is a great team player with a strong sense of team accomplishments, success and camaraderie. Always willing to learn, always willing to take on a new challenge, Adam drives outcomes like a seasoned professional.”","Brendan Haggerty “Adam was an amazingly hard worker. Regardless of what was going on he had a smile on his face and would work tirelessly to solve the problem. Adam worked to automate job monitoring in our SaaS environment for over 10K jobs nightly.”"]']
User: ['Tom Searing', 'Tennant- Creating a Cleaner, Healthier & Safer World-', 'Industrial Account Manager at Tennant Company', 'Tennant Company', '[{"company":"Tennant Company","company_id":"tennant-company","industry":"Machinery Manufacturing","location":"Albany, New York & Vermont","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Tennant Company","title":"Industrial Account Manager"}],"url":"https://www.linkedin.com/company/tennant-company"},{"company":"CADimensions, Inc.","company_id":"cadimensions","location":null,"positions":[{"description":"integrating ideation, manufacturing & sales through the Solidworks platform to increase productivity and profitability for our customers.-routinely provided Voice of Customer data to marketing team to create marketing collateral and sales training content- Technical Sales Training / Product - ROI trainer/peer instruction","duration":"Sep 2015 Jul 2018 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2018","start_date":"Sep 2015","subtitle":"CADimensions, Inc.","title":"Business Development SOLIDWORKS Central NY"},{"description":"-Business Development for Albany Region-Prospecting and Cultivation of New Business-Certified Solidworks Training Contact for Albany Territory Products of Specialty-SOLIDWORKS Premium & Professional -SOLIDWORKS Simulation Standard & Professional -SOLIDWORKS Inspection -CAMWORKS","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"CADimensions, Inc.","title":"Associate Business Development- Albany/Western Massachusetts"},{"description":"-Cultivation of new leads and opportunities for outside sales reps-execution of marketing and sales initiatives -qualification of leads for referral to outside sales staff","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"CADimensions, Inc.","title":"Inside Sales Representative- Albany, Syracuse,Rochester, Buffalo"}],"url":"https://www.linkedin.com/company/cadimensions"},{"company":"CRESCENT COMPANIES, L.L.C.","company_id":"crescent-companies-l.l.c.","location":"Sayre,PA","positions":[{"description":"\uf076 Reduced number of DOT citations by 20% over 6 monthsJSA\'s, Leading Safety Meetings, Conducting Orientations, Hot Work Oversight, Pre-work checklists, SIMOPS, Facilitating the Behavior Based Safety program, Verification of Qualifications of Site Personnel, Fall Protection, Chemical HAZ COM, Incident Response, SWA, LOTO, Spill Prevention, Emergency Response, Confined Space Entry, Electrical Safe Work Practices, Fire Prevention\uf076 HSE Supervisor for Sayre, Pa Field Office managed 40+ employees \uf076 OSHA 5810 Hazard Recognition for Onshore Oil/Gas Drilling certification\uf076 Smith System® Defensive Driving Instructor\uf076 Hertz® Heavy Equipment Safe Operation Instructor\uf076 Medic First Aid® First Aid/CPR/AED Trainer\uf076 FMCSA Certified Inspector Commercial Trucks/Trailers","duration":"Apr 2014 Nov 2014 8 months","duration_short":"8 months","end_date":"Nov 2014","start_date":"Apr 2014","subtitle":"CRESCENT COMPANIES, L.L.C.","title":"EHS Field Rep"}],"url":"https://www.linkedin.com/company/crescent-companies-l.l.c."},{"company":"Devonian Stone Of New York Inc","company_id":"devonian-stone-of-new-york-inc","location":"Windsor, NY","positions":[{"description":"Blasting Technician Apprentice (PETN/ANFO/ Delay, caps, cord, emulsion, Ex-Gel)Senior Drill Operator Hydraulic/Electro-mechanical Repair & Maintenace on NovaMAC & Tamrock Drilling systemsElectro-mechanical systems diagnostics/ Troubleshooting- & Repair of systems Interpretation of Sedimentary Conditions - small scale strata--- < 30 meters Small Scale Core Sample analysis (Catskill Deltaic Deposits Late/Middle Devonian)","duration":"Jan 2012 Apr 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2014","start_date":"Jan 2012","subtitle":"Devonian Stone Of New York Inc","title":"Mobile Drill Operator & Assistant Blaster"}],"url":"https://www.linkedin.com/company/devonian-stone-of-new-york-inc"},{"company":"Binghamton University","company_id":"binghamton-university","location":"Binghamton,NY","positions":[{"description":"Sedimentology/Stratigraphy Environmental Measurement(air/water sampling), Igneous & Metamorphic Petrology Mineralogy Paleobiology Paleoclimatology GeophysicsGeomorphologyPhysicsCalculusChemistry","duration":"Aug 2008 Dec 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2011","start_date":"Aug 2008","subtitle":"Binghamton University","title":"BA A.Sc Geology"}],"url":"https://www.linkedin.com/company/binghamton-university"},{"company":"i3 Electronics, Inc","company_id":"i3-electronics-inc","location":"Endicott, NY","positions":[{"description":"PCB Hardware Assembly- Raytheon, IBM, Sun Systems, Class 1 ITAR Hardware Analysis & Repair Quality AssuranceTechnical Documentation & Revisions Engineering Specs Shipping & Receiving","duration":"May 2006 Sep 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2008","start_date":"May 2006","subtitle":"i3 Electronics, Inc","title":"PCB Complex Assembly - Government & Aerospace Special Projects"}],"url":"https://www.linkedin.com/company/i3-electronics-inc"},{"company":"Vestal Associates","company_id":null,"location":"Vestal Asscociates","positions":[{"description":"Running conductivity test on PCB assemblies with IonographOperation of Wave/Reflow Solder Ovens Quality Assurance on PCB components PCB component Tolerance Analysis Shipping and Receiving Delivery Driver","duration":"Mar 2005 May 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2006","start_date":"Mar 2005","subtitle":"Vestal Associates","title":"Printed Circuit Board Assembly"}],"url":""},{"company":"United States Army Airborne Infantry A Co","company_id":null,"location":"","positions":[{"description":"Coordinating Tactical Operations during Combat Operations within Light Infantry unitMaintained Communications/ Equipment inventoryCoordinated Training of Subordinate PLT. RTO\'sHeld Secret Level Security Clearance From 2001-2011","duration":"Aug 2001 Mar 2005 3 years 8 months","duration_short":"3 years 8 months","end_date":"Mar 2005","start_date":"Aug 2001","subtitle":"United States Army Airborne Infantry A Co","title":"Communications Sgt. Company RTO"}],"url":""},{"company":"82nd Airborne Division","company_id":null,"location":"Baghdad, Iraq","positions":[{"description":"Small Unit Tactics Military Operations in Urbanized TerrainPatrollingRaiding enemy locations for HVT\'sFixed site security & local asset protectionC2 conduit during Combat Operations","duration":"Feb 2003 Feb 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2004","start_date":"Feb 2003","subtitle":"82nd Airborne Division","title":"Airborne Infantry 2/325 AIR Alpha Co. Operation Iraqi Freedom 1 - Feb2003-Feb2004"}],"url":""}]', '["“Tom is a true sales professional. He\'s an incredibly patient and thorough salesperson who understands the arts of value positioning to ROI, style-shifting his communications to build rapport, and commanding a palpable personality that makes a sales call feel like a reunion of old friends. I had the privilege of working along side him during my time with CADimensions, and though we specialized in growing different areas of the business, his focus and execution was impactful and collaborative in our revenue-generation for our shared territory.”","“Tom is wonderful to work with and has exceptional expertise in manufacturing, attention to detail and strong organizational skills. He is always looking to improve processes and delivering results. Tom is an asset to any project and his enthusiasm is inspiring and motivating.”"]']### Assistant: The agent's job is to manage customer experience and strategy, while the user is reaching out to the agent because they need assistance in integrating ideation, manufacturing, and sales through the Solidworks platform to increase productivity and profitability for their customers.
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### Human: Agent: ['Pauline Xu', '• Global sales compensation & incentives: philosophy, strategic and structural design, policy and execution• Sales data analytics: KPI including sales rep productivity, quota attainment, compensation plan effectiveness, SaaS industry base and variables, customer acquisition costs, customer product adoption, profitability• Sales operation and finance: annual revenue forecast, forecast call, quota and territory, budget, headcount, accrual, reporting, and variance analysis, ASC 606 and SOX control• P&L management: sales organization, product division, financial modeling, trend analysis, budget trade-off, risk mitigation• Go-to-market (GTM) strategy: New Product Introduction (NPI), Return on Investment (ROI), product offerings, HC and budget support, market share and geo analysis, potential customer size, customer conversion and churn• Pricing and contract term: industry competitive analysis, benchmarking, deal review board (DRB), deal analysis, pricing discount and tool, contract ($2B) negotiation and management• Experience in working with C suites directly: business strategy and drivers, scalability, new business and customer retention, policy and issue resolution, compensation review board (CRB);• Leadership: building and leading teams, team work and individual career development, and cross functional process improvement;• Track record: initiating new policy and process, building new teams, turnaround, cross functional efficiency, reduction of exceptions and surprises• Experience with Workday, Xactly, SFDC/CRM, NetSuite, Hyperion, Essbase, Oracle, Business Objects, SAP and Anaplan', 'Director, Global Sales Compensation at Flexport', 'Flexport', '[{"company":"Flexport","company_id":"flexport","industry":"Logistics and Supply Chain","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Flexport","title":"Director, Global Sales Compensation"}],"url":"https://www.linkedin.com/company/flexport"},{"company":"ServiceNow","company_id":"servicenow","location":"Santa Clara, California","positions":[{"description":"","duration":"Sep 2018 Feb 2019 6 months","duration_short":"6 months","end_date":"Feb 2019","start_date":"Sep 2018","subtitle":"ServiceNow","title":"Global Sales Compensation, Total Rewards"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"Marketo, Inc. , a leading marketing SaaS company","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Directly report to CFO; interact with C suites to co-lead (with VP of Sales Operations) the process to design sales incentive structures with an emphasis on simplicity and effectiveness, resulting in rapid sales growth and cost savings.• Initiated Compensation Review Board (CRB) to establish executive level comp plan guiding principles, approval process and to manage SPIFF programs, comp plan deviations, exceptions and dispute resolution.• In close collaboration with worldwide Sales management, offer prompt issue resolution, flexibility to meet special business needs, and mediate Sales Reps’ exception requests.• Oversee architecture effort to streamline quota setting process, ensure accurate quota attainment accelerators.• Provide comp plan downstream information flow with workshops, comp plan handbooks, commission calculators, Xactly education to ensure sales rep incentives are aligned with corporate goals and to lessen sales rep anxiety.• Institute continuous process feedback to improve comp plan effectiveness: establish plan performance metrics and analytics to gauge sales performance and engagement, to identify critical drivers and to remove obstacles. • Compare compensation plans and payouts to market metrics (Radford Compensation Surveys) and advise on appropriate company strategy to nurture leadership and retention. • Built and mentor a comp plan implementation/execution/commissions team to ensure proactive deliveries of accurate, timely and excellent customer/partner services. • Establish strong collaborative relationships with key stakeholders, including HR and legal counsel on statutory requirements; Finance on budgeting and reporting; Accounting on accruals, and regulations, including ASC 606; Sales Operations on daily operations and data integrity; and IT on data automation.","duration":"Sep 2016 Aug 2018 2 years","duration_short":"2 years","end_date":"Aug 2018","start_date":"Sep 2016","subtitle":"Marketo, Inc. , a leading marketing SaaS company","title":"Director, Global Sales Compensation"}],"url":""},{"company":"Marketo, Inc.","company_id":"adobemarketoengage","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2016 Sep 2016 5 months","duration_short":"5 months","end_date":"Sep 2016","start_date":"May 2016","subtitle":"Marketo, Inc.","title":"Sr. Manager, Global Sales Compensation"}],"url":"https://www.linkedin.com/company/adobemarketoengage"},{"company":"Intuitive Surgical, Inc., the world\'s leading robotic medical equipment company","company_id":null,"location":"Sunnyvale, CA","positions":[{"description":"• Managed and executed worldwide sales incentive compensation plans with $2B+ annual revenue.• Worked directly with senior management in compensation plan design, MBOs and SPIFFs to achieve targeted corporate strategic goals.• Sales data analytics, including real-time dashboard to provide management with actionable insights into sales team/geographies and channel performance against business objectives.• Developed new tools and procedures to automate plan execution, delivering accuracy and efficiency. • Led Commissions team and cross-functional teams to create financial reporting analysis tools within NetSuite, Xactly, Anaplan and BOXI.• Created dynamic bottom-up models reducing commission accrual to actual variance from 7.5% to under 0.5%. • Spearheaded rapid dispute resolution processes to address questions from the field on plans, payments, and policies. • Responsible for SOX controls and compliance with governance rules and processes.","duration":"Feb 2013 May 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2016","start_date":"Feb 2013","subtitle":"Intuitive Surgical, Inc., the world\'s leading robotic medical equipment company","title":"Manager, WW Sales Commissions"}],"url":""},{"company":"Microsemi Company (PMC-Sierra)","company_id":null,"location":"","positions":[{"description":"• Full P&L responsibility to deliver strategic three-year, one-year and quarterly plans through top down and bottom up processes.• Primary FP&A for business units, including revenue and COGS forecast, demand potential, inventory turn analysis, resource allocation and cost reduction, capital and expense budgeting, and IP requirements. • A-to-Z financial analysis: o Provided financial insights into product planning by partnering with Marketing and R&D to prioritize NPV-based R&D projects in line with market opportunities. o Developed resource waterfalls, business case studies, and NPV tracking. o Created ground-up business plans for new products (R&D, and NRE) and production financials (units, ASP, revenue, manufacturing costs and royalty).o Developed business trend model on top customers that encompassed ASP, revenue, margin, rebates, and market development funding trends that enabled pricing strategy actions.• Partnered with Sr. VP of Worldwide Sales to identify revenue drivers and improve revenue forecast accuracy; improved cost of sales to revenue ratio by 30% through rebalancing direct and indirect sales. • Created commission forecast and accrual models for both Inside and Channel Sales based on sales quota dynamics, revenue and design win forecasts and compensation plan and SPIFF parameters.","duration":"Aug 2010 Feb 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2013","start_date":"Aug 2010","subtitle":"Microsemi Company (PMC-Sierra)","title":"Product Line Controller"}],"url":""}]', '["“Pauline has always been an absolute delight to work with. Her upbeat and can-do attitude has always played a huge part in aligning with my Sales Organization. Not only is she extremely detail oriented and thorough, but her overall positivity is something that is unmatched!”","“I have had the pleasure of working with Pauline for the past two years. She is the best leader of a compensation team that I have worked with. She is passionate, and driven to provide superior customer service. She excels at plan design and implementation, and knows how to simplify the complexities. She always finds the time to help, regardless of what deadline she is under, and has such a positive attitude. She worked with me to take re-engineer a process that was less than optimal (inherited by her), and turn it into a well-oiled machine. I couldn’t have asked for a better partner. ”"]']
User: ['Sean Carter', 'I am an IT professional with 30 years of experience in software architecture, design and development. I enjoy learning about technology and business, and I derive great satisfaction from applying technology to the meet the needs of business * I have demonstrated valuable skills in business analysis, project leadership, requirements-gathering and translating requirements into a technical design * I possess excellent communication and analytical skills, with strong emphasis on problem-solving and customer service * I have a proven track record of successfully meeting objectives, exceeding expectations, attention to detail, and producing a quality product', 'Sr Software Developer - Vice President at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":"Charlotte, NC, United States","positions":[{"description":"Forecast engineering and development Forecast engineering and development","duration":"Apr 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Bank of America","title":"Sr Software Developer - Vice President"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Midtown Consulting Group","company_id":"midtown-consulting-group","location":"Castelo Branco Area, Portugal","positions":[{"description":"","duration":"Mar 2018 Apr 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2019","start_date":"Mar 2018","subtitle":"Midtown Consulting Group","title":"Senior Software Engineering Consultant"}],"url":"https://www.linkedin.com/company/midtown-consulting-group"},{"company":"Bank of America","company_id":"bank-of-america","location":"Charlotte, North Carolina Area","positions":[{"description":"Senior Software Developer supporting Balance Sheet Management.Hands-on development manager, overseeing and participating in complex projects using C#, F#, WPF, MVVM pattern, Microsoft SQL Server, SQL Server Analysis Services. Senior Software Developer supporting Balance Sheet Management.Hands-on development manager, overseeing and participating in complex projects using C#, F#, WPF, MVVM pattern, Microsoft SQL Server, SQL Server Analysis Services.","duration":"Jul 2010 Mar 2018 7 years 9 months","duration_short":"7 years 9 months","end_date":"Mar 2018","start_date":"Jul 2010","subtitle":"Bank of America","title":"Sr. Software Developer / Sr. Tech Manager - Director"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Wells Fargo Insurance Services","company_id":"wellsfargo","location":null,"positions":[{"description":"Lead developer on insurance agency management system.","duration":"Aug 2009 Jul 2010 1 year","duration_short":"1 year","end_date":"Jul 2010","start_date":"Aug 2009","subtitle":"Wells Fargo Insurance Services","title":"Senior Applications Systems Engineer"},{"description":"Valued senior member of development team responsible for maintaining and enhancing crucial system responsible for originating and servicing syndicated loans. Focus on C# development, Agile SCRUM methodology, ASP.NET, SQL Server, TIBCO EMS, Microsoft Reporting Services, Sybase ASE 12.5.4, TIBCO EMS, web services","duration":"May 2007 Aug 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2009","start_date":"May 2007","subtitle":"Wachovia, A Wells Fargo Company","title":"Senior IT Solutions Developer"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Carter Technologies","company_id":null,"location":"","positions":[{"description":".NET analysis, design and coding services .NET analysis, design and coding services","duration":"Jan 2006 Jul 2010 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2010","start_date":"Jan 2006","subtitle":"Carter Technologies","title":"IT Consultant"}],"url":""},{"company":"Intelsat","company_id":"intelsat","location":"","positions":[{"description":"Lead developer/architect responsible for maintenance and enhancement of n-tier system used for booking and billing ad hoc satellite work orders worth approximately $50M/year in revenues, particularly in support of the broadcast news business. Lead developer/architect responsible for maintenance and enhancement of n-tier system used for booking and billing ad hoc satellite work orders worth approximately $50M/year in revenues, particularly in support of the broadcast news business.","duration":"2006 May 2007 1 year","duration_short":"1 year","end_date":"May 2007","start_date":"2006","subtitle":"Intelsat","title":"Senior IT Solutions Architect"}],"url":"https://www.linkedin.com/company/intelsat"},{"company":"PanAmSat","company_id":"panamsat","location":"","positions":[{"description":"","duration":"Dec 1999 2006 7 years","duration_short":"7 years","end_date":"2006","start_date":"Dec 1999","subtitle":"PanAmSat","title":"Senior Programmer/Analyst"}],"url":"https://www.linkedin.com/company/panamsat"},{"company":"WTB&TS","company_id":null,"location":"","positions":[{"description":"","duration":"May 1991 Dec 1999 8 years 8 months","duration_short":"8 years 8 months","end_date":"Dec 1999","start_date":"May 1991","subtitle":"WTB&TS","title":"Senior Programmer/Analyst"}],"url":""}]', '["Edwin Swift “I have always had the highest opinion of Sean, he is truly one of the most intelligent individuals I have had the pleasure of knowing and working with. He is an expert in his field with an outstanding personality. You would be lucky to know and work with Sean!”","Siddhartha Savant “Sean joined when I was transitioning out of the group. In a short time, he not only learned the business but also took the initiative in proposing new ideas. His sincerity is incomparable. He is a true professional, technically strong, with excellent design and process knowledge.”"]']### Assistant: The agent's job is to provide sales compensation expertise and analytics, and today the user is reaching out to the agent because they need assistance in developing a new software system to streamline their company's sales incentive program.
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### Human: Agent: ['Michael C.', 'I am the UX architect for Delmia-Quintiq, a division of Dassault Systemes. Delmia-Quintiq is planning, scheduling and supply chain optimization software used by large organizations. I work with international teams to design products that support large organizations; as part of the application development team, I also work with product owners to manage the product development space.I focus primarily on the manufacturing side of Delmia-Quintiq applications, including demand forecasting, supply chaing planning, and detailed scheduling. I also work with a colleague to define design standards and promote UX within the organization.My education focused on information system design and development, and interaction design. As side projects, I love contributing to open source projects, helping non-profits with their design goals, and teaching. I love: Europe, coffee, literature, and learning new things.I also love getting coffee and having a real world conversation, so get in touch!Note: I am particularly interested in relocating to Canada or Europe.Thanks for visiting!', 'UX Design Manager at Dassault Systemes', 'Dassault Systèmes', '[{"company":"Dassault Systèmes","company_id":"dassaultsystemes","industry":"Software Development","location":"Trenton, New Jersey, United States","positions":[{"description":"","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Dassault Systèmes","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/dassaultsystemes"},{"company":"DELMIA Global Operations","company_id":"delmiaglobaloperations","location":null,"positions":[{"description":"Responsible for the UX Design of manufacturing applications","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"DELMIA Global Operations","title":"User Experience Design Manager"},{"description":"UX Design and Application Development for supply chain and scheduling software.","duration":"Oct 2018 Apr 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2020","start_date":"Oct 2018","subtitle":"DELMIA Global Operations","title":"UX Design Specialist"}],"url":"https://www.linkedin.com/company/delmiaglobaloperations"},{"company":"Philadelphia Yearly Meeting","company_id":"philadelphia-yearly-meeting","location":"Burlington County, New Jersey, United States","positions":[{"description":"Part-time, grant-funded projects (1 year). Working with local Quaker meetings to improve and enhance digital outreach to community. Developing a digital strategy for meetings in Burlington Quarter.","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Philadelphia Yearly Meeting","title":"Community Coordinator"}],"url":"https://www.linkedin.com/company/philadelphia-yearly-meeting"},{"company":"Barbershop Books","company_id":"barbershopbooks","location":"","positions":[{"description":"Designer and data strategist; redesigned web site, created better Salesforce strategy to align to organisational goals. Connected Salesforce to web sites to better track potential donors.","duration":"Jun 2018 May 2019 1 year","duration_short":"1 year","end_date":"May 2019","start_date":"Jun 2018","subtitle":"Barbershop Books","title":"UX Designer"}],"url":"https://www.linkedin.com/company/barbershopbooks"},{"company":"Ditech Financial LLC","company_id":"ditech-com","location":"Greater Philadelphia Area","positions":[{"description":"Digital strategy and customer experience design for all facets of mortgage experience. Defined user journeys for mortgage application, marketing to current customers, and enhancing the experience of internal employees, working with a team to design and implement a new CRM.Worked in conjunction with marketing and a data scientist to design consumer facing app for determining optimial interest rates for mortgage refinancing.","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"Ditech Financial LLC","title":"Customer Experience Designer"}],"url":"https://www.linkedin.com/company/ditech-com"},{"company":"Mercer County Community College","company_id":"mercer-county-community-college","location":"","positions":[{"description":"Teaching intro to web design and advanced web designTopics includeDesign thinkingDesign strategyUX DesignHTML/CSS/Javascript","duration":"Aug 2016 Mar 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2018","start_date":"Aug 2016","subtitle":"Mercer County Community College","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/mercer-county-community-college"},{"company":"ByWater Solutions","company_id":"bywater-solutions","location":"","positions":[{"description":"I work across multiple departments doing software development, support and design. I love creating excellent experiences for customers. I do unique design work, create designs based on requirements, and write code that improves the software. Technologies I work withJavascriptJQueryXSLTSQLCSS/HTMLGitCurrent Projects:http://model.bywatersolutions.comhttp://michael-test.bywatersolutions.com","duration":"Feb 2015 Jan 2018 3 years","duration_short":"3 years","end_date":"Jan 2018","start_date":"Feb 2015","subtitle":"ByWater Solutions","title":"Usability Developer"}],"url":"https://www.linkedin.com/company/bywater-solutions"},{"company":"TechToCommerce","company_id":"dukat-llc","location":"Edison, New Jersey","positions":[{"description":"While there I:1.) Selected and hired a content company based on desired quality and budget; and managed the content project 2.) Defined style guides and content strategy for multiple brands (hardware, pet, marine, organic food)3.) Developed taxonomies for these brands based on user experience research and goals4.) Worked with a graphic designer on UX Design for mobile and web e-comemrce sites5.) Worked as part of a creative team to develop marketing strategies for these brands6.) Developed Wordpress web sites to support marketing activities; and worked in MailChimp and Klaviyo to create email marketing campaigns","duration":"Jul 2015 Aug 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2016","start_date":"Jul 2015","subtitle":"TechToCommerce","title":"Information Architect"}],"url":"https://www.linkedin.com/company/dukat-llc"},{"company":"School of Visual Arts","company_id":"school-of-visual-arts","location":"","positions":[{"description":"Designed and developed interactive experiences to support department events. Managed technology and networks including active directories. Deciphered vague management goals into actionable plans.","duration":"Jun 2014 Feb 2015 9 months","duration_short":"9 months","end_date":"Feb 2015","start_date":"Jun 2014","subtitle":"School of Visual Arts","title":"Senior System Administrator"}],"url":"https://www.linkedin.com/company/school-of-visual-arts"},{"company":"Philadelphia University","company_id":"philadelphia-university","location":null,"positions":[{"description":"In charge of Web design and development for the library; database and system administration; with director, develop technology strategy for the library, based on organizational goals and user population; I also do library instruction sessions and presentations, sometimes on technology and other times on research for design and social science courses. Designed sites and interactive experiences to support library collections and exhibits.","duration":"Mar 2008 Jun 2014 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2014","start_date":"Mar 2008","subtitle":"Philadelphia University","title":"Systems Librarian"},{"description":"cataloged archival material in textiles, design and architectural history.","duration":"Jan 2004 Mar 2008 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2008","start_date":"Jan 2004","subtitle":"Philadelphia University","title":"Cataloger"}],"url":"https://www.linkedin.com/company/philadelphia-university"},{"company":"Citizens for Sustainable and Resilient Coastal Communities","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jul 2012 Aug 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2013","start_date":"Jul 2012","subtitle":"Citizens for Sustainable and Resilient Coastal Communities","title":"Wordpress Administrator, Communications Coordinator"}],"url":""},{"company":"Clinical Orthopaedics and Related Research","company_id":null,"location":"","positions":[{"description":"Copyedited manuscripts submitted to journal; worked with authors and reviewers, and head editors to prepare content for publication; assisted with the implementation of an online manuscript submission system","duration":"Jun 2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"Jun 2002","subtitle":"Clinical Orthopaedics and Related Research","title":"Copyeditor"}],"url":""}]', '["“I worked with Michael in various migration projects during which he listened to and cared about our partners and their experience with their OPACs (online public access catalogs). Michael took the requests he was given and created something our partners were excited to use and debut to their patrons! He is a thoughtful team player and was a joy to work with.”","“I had the pleasure of collaborating with Michael on digital marketing and communications for Barbershop Books. He was consistently enthusiastic, positive, and open to ideas—wonderful qualities, especially when combined with his diverse skill set. He\'s a valuable team member who brings technical know-how, design thinking, and a can-do attitude to every project. I look forward to working with him in the future.”"]']
User: ['Carlos Salgado', 'Merchandising professional with 15+ years of experience in various facets of Supply Chain and Merchandising such as Planning, Inventory Management, Merchandising Operations, and Reporting Analysis. Solid communication skills with the ability to develop relationships at all levels within the organization. Experience includes specifying functions and working closely with the IT department to create customized business management software.', 'Supply Planner at ITW', 'ITW', '[{"company":"ITW","company_id":"illinoistoolworks","industry":"Machinery Manufacturing","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"ITW","title":"Supply Planner"}],"url":"https://www.linkedin.com/company/illinoistoolworks"},{"company":"Sysco","company_id":"sysco","location":null,"positions":[{"description":"Designed, developed, and deployed computer-based decision support tools including monthly, weekly, and daily reports to Senior Management and peers across multi-locations.","duration":"Aug 2018 Apr 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2020","start_date":"Aug 2018","subtitle":"Sysco","title":"Senior Supply Chain Analyst"},{"description":"Created, changed, and drove Central Inventory Management’s Standard Operating Procedures for continuous overall optimization of forecasting through the development of process improvements and best practices supporting over $100 million in inventory to multiple entities in the upper-echelon network.","duration":"Apr 2016 Aug 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2018","start_date":"Apr 2016","subtitle":"Sysco","title":"Demand Planner"},{"description":"Managed cross-functional teams of Planners and Specialists. Responsible for supporting 3 Sysco Operating Companies representing $100 to $125 million in sales per year and an average of 10,000 items.","duration":"Oct 2014 Apr 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2016","start_date":"Oct 2014","subtitle":"Sysco","title":"Supply Chain Manager"},{"description":"Ensure the timely and accurate placement of replenishment orders for center-of-the-plate inventory for Sysco West Texas, and Sysco East Texas operating companies manging 2,000 items.","duration":"Oct 2012 Oct 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2014","start_date":"Oct 2012","subtitle":"Sysco","title":"Supply Network Planner II"}],"url":"https://www.linkedin.com/company/sysco"},{"company":"Dufry Houston","company_id":"dufry","location":"","positions":[{"description":"Assisted the operation with increasing sales revenues/sales by implementing scheduled marketing promotions designed to increase customer satisfaction. Assisted the operation with increasing sales revenues/sales by implementing scheduled marketing promotions designed to increase customer satisfaction.","duration":"Aug 2010 Oct 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2012","start_date":"Aug 2010","subtitle":"Dufry Houston","title":"Purchasing/Marketing Coordinator Manager"}],"url":"https://www.linkedin.com/company/dufry"},{"company":"HK Global Trading Ltd.","company_id":"hk-global","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"HK Global Trading Ltd.","title":"Inventory Planning & Replenishment Analyst"}],"url":"https://www.linkedin.com/company/hk-global"},{"company":"Starboard Cruise Services, a Louis Vuitton Moet Hennessy (LVMH) Briefcase Company","company_id":"starboard-cruise-services","location":null,"positions":[{"description":"","duration":"Dec 2006 Jan 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2009","start_date":"Dec 2006","subtitle":"Starboard Cruise Services, a Louis Vuitton Moet Hennessy (LVMH) Briefcase Company","title":"Senior Business Analyst, Merchandising, Planning & Distribution"},{"description":"","duration":"Mar 2006 Dec 2006 10 months","duration_short":"10 months","end_date":"Dec 2006","start_date":"Mar 2006","subtitle":"Starboard Cruise Services, a Louis Vuitton Moet Hennessy (LVMH) Briefcase Company","title":"Associate Planning Manager"},{"description":"","duration":"Jun 2004 Mar 2006 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2006","start_date":"Jun 2004","subtitle":"Starboard Cruise Services, a Louis Vuitton Moet Hennessy (LVMH) Briefcase Company","title":"Merchandising Operations Manager"},{"description":"","duration":"Feb 2003 Jun 2004 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2004","start_date":"Feb 2003","subtitle":"Starboard Cruise Services, a Louis Vuitton Moet Hennessy (LVMH) Briefcase Company","title":"Merchandise Operations Analyst"},{"description":"","duration":"Oct 2001 Feb 2003 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2003","start_date":"Oct 2001","subtitle":"Starboard Cruise Services, a Louis Vuitton Moet Hennessy (LVMH) Briefcase Company","title":"Reporting Assistant"},{"description":"","duration":"Dec 2000 Oct 2001 11 months","duration_short":"11 months","end_date":"Oct 2001","start_date":"Dec 2000","subtitle":"Starboard Cruise Services, a Louis Vuitton Moet Hennessy (LVMH) Briefcase Company","title":"Planning Assistant"}],"url":"https://www.linkedin.com/company/starboard-cruise-services"}]', '["Elizabeth Hair-Estrella, CSCP “I had the pleasure of working with Carlos when he was a Demand Planner and then continued to as he was promoted into his Senior Supply Chain Analyst role. As a Demand Planner Carlos supported numerous \'customers\' via the Operating Companies in a very fast paced, high stress environment. Carlos\' attention to detail, thoroughness, and ability to calm and support in times when everything was going wrong made him stand out in his role. Carlos could manage and balance the numerous internal stakeholders he had while always putting our customers first. As Carlos moved into his analyst role I was in awe of seeing his analytical and modeling abilities. The reporting Carlos developed was exceptional. He has the ability to understand the business and technical aspect of modeling and reporting which is priceless as one of his business stakeholders. Carlos can develop, refine, display, and analyze appropriate data but he also understands how to add value and why we need the information to begin with. With his understanding of the business side, Carlos can make recommendations and ask questions as a requester of the reporting we didn\'t even think of that improved the deliverable. In addition to his work ethic, positive attitude, and willingness to learn and take on new responsibilities, his sincerity and genuine caring for the rest of the team defined him a leader. Carlos would bring value to any role or organization he is a part of. ”","Daniel Kaskie “I had the pleasure of working with Carlos for many years in his different roles. He is dependable and coachable. I watched him grow, learn and develop in each role. His willingness to ask the right questions and go the extra steps to get things right set him apart. He is detail oriented and determined, and will help his teammates any way he can, often developing ad hoc tools for his peers to help make processes more efficient. Any team would be lucky to have him!”"]']### Assistant: The agent's job is to manage the user experience design for manufacturing applications, while today the user is reaching out to the agent because they need assistance in customizing business management software for their merchandising operations.
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### Human: Agent: ['Jordan Sanford', "It's my mission to create a more effective Prestige by empowering our sales team with the right tools and information to help them create the greatest value for our clients and supplier partners. I have the great fortune of working with an exceptional sales team on everything from selling strategy to software design.", 'Vice President, Sales Strategy at Prestige | Global Meeting Source', 'Prestige | Global Meeting Source', '[{"company":"Prestige | Global Meeting Source","company_id":"prestigeglobalmeetingsource","industry":"Hospitality","location":null,"positions":[{"description":"In addition to making continual system upgrades and maintaining the duties below as a system engineer, I co-manage the sales team, which include training, ongoing education, goal setting, product deployment, and overall implementation of best sales practices.","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Prestige | Global Meeting Source","title":"Vice President, Sales Strategy"},{"description":"Managed the design, build and implementation of customized CRM software on the Dynamics 365 platform, \\"Milo.\\" This system integrated existing tools into a single platform and automated time-consuming and error-prone data entry duties from other departments. After deployment, launched training, maintenance, and continual upgrades of the system to increase workplace efficiencies for operations, sales, and accounting departments.","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"Prestige | Global Meeting Source","title":"Director of Business Systems"},{"description":"Managed a variety of behind-the-scenes projects as company prepared for restructuring. This included overhaul of data analysis software, salesperson education, internal legal affairs, and the implementation of data security measures.","duration":"Sep 2015 Sep 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2017","start_date":"Sep 2015","subtitle":"Prestige | Global Meeting Source","title":"Project Manager"}],"url":"https://www.linkedin.com/company/prestigeglobalmeetingsource"}]', '["Josh Herscheid ☁ ☑ “I have known Jordan since 2017 when we first worked together on a transformational technology implementation. Jordan is a dynamic leader who is joy to work with. His infectious personality and drive are two things that really separate him from others. You can look to Jordan to execute large initiatives that lead to big returns on investment. ”","Alyssa Walz “Jordan joined the Prestige team as an event industry novice and quickly propelled to a Director in our company! His unique talent has brought an efficiency to our team that was lacking. He elevates all of this colleagues and pushed them to learn something new. ”"]']
User: ['Amanda Cherwonka', 'With over a decade of experience in a high-paced, high-revenue industry, I have developed my communication and organizational skills to provide top tier service to all levels of corporate and social events.', 'Senior Event Planning Manager at Hyatt Regency Columbus with certification from PCMA as Digital Event Strategist', 'Hyatt Regency Columbus', '[{"company":"Hyatt Regency Columbus","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Hyatt Regency Columbus","title":"Senior Event Planning Manager"}],"url":""},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Recruitment and Development of Managers and Entry Level AssociatesTeam Leader on the Hotel Advancement and Meetings Reinvented Teams Actively manage positive relationships with internal teams and external clientsResponsible for High Level Key Accounts that host Political Officials, C-Suite Executives, Celebrities","duration":"Feb 2020 May 2022 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2022","start_date":"Feb 2020","subtitle":"Hyatt Regency Chicago","title":"Associate Director of Events"},{"description":"Major Market Social and Specialty Event ManagerSpecialize in all corporate, social, wedding, and kosher events.Work closely with events team and operational departments to train and develop new opportunities for success.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Hyatt Regency Chicago","title":"Senior Event Planning Manager"},{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"Hyatt Regency Chicago","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency","location":"","positions":[{"description":"Sell and Service - Corporate and Social Events of all sizes. Sell and Service - Corporate and Social Events of all sizes.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Hyatt Regency Columbus","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Sell and Service Small Corporate and Social Markets, Hospitality Suites, and Hotel Outlets","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"Hyatt Regency Chicago","title":"Event Sales Manager"},{"description":"On-site Floor Manager and contact for large conventions. Ensure all front of house and back of house operations teams on schedule and performing at high levels.","duration":"Mar 2013 Aug 2013 6 months","duration_short":"6 months","end_date":"Aug 2013","start_date":"Mar 2013","subtitle":"Hyatt Regency Chicago","title":"Event Concierge Manager"},{"description":"Coordinator for large social events; weddings, kosher, fundraisers, galas","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Hyatt Regency Chicago","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency-columbus","location":"Columbus, Ohio Area","positions":[{"description":"Assistant to Corporate and Social Catering Managers Assistant to Corporate and Social Catering Managers","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Hyatt Regency Columbus","title":"Event Assistant"}],"url":"https://www.linkedin.com/company/hyatt-regency-columbus"},{"company":"Hyatt Regency Columbus Cap Square","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2010 Jul 2010 7 months","duration_short":"7 months","end_date":"Jul 2010","start_date":"Jan 2010","subtitle":"Hyatt Regency Columbus Cap Square","title":"Reservation Agent"},{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hyatt Regency Columbus Cap Square","title":"Front Office Agent"}],"url":""},{"company":"Ohio University Inn & Conference Center","company_id":"ouinn","location":"Athens, Ohio","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Ohio University Inn & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/ouinn"},{"company":"Ohio University","company_id":"ohio-university","location":"Athens, OH","positions":[{"description":"","duration":"Nov 2003 Nov 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2008","start_date":"Nov 2003","subtitle":"Ohio University","title":"Student Coordinator- Dining Services"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["Kim L. Augustyn, CMP “I wish I could take Amanda with me to all the venues we host events at! Always professional and her calming, kind demeanor and problem solving skills always get me through my Annual. She takes pride in her work and always treats everyone with the utmost respect bringing together all departments to ensure a successful event. ”","Britt T. “Amanda and I worked together at Hyatt Regency Columbus for 1 1/2 years. She is a bundle of knowledge and always has something positive to say about the day. She is a hard worker and appreciates each and every client and guest that walks through the doors of the hotel. She is knowledgeable in all Catering aspects and is open to learn new things. I thoroughly enjoyed working with her at Hyatt.”"]']### Assistant: The agent's job is to empower the sales team with tools and information, and today the user is reaching out to the agent because they need assistance in implementing new event management software for their company.
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### Human: Agent: ['Diane M. Wanger', 'As a Conflict Engagement Specialist, I serve my clients in a humanistic manner that blends practicality with compassion and integrity. I work hard to explain complex matters. Family law is a broad, complicated and emotionally charged field of practice. My goal is to guide people through a major life event in a way that is constructive and solution-oriented, with the goal of achieving the best possible outcome with the least destructive impacts. It is a reason that I offer Collaborative Law as a way for my clients to get a divorce. I primarily see myself as a conflict problem solver and enjoy bringing opposing people together through facilitating a share resolution. This is whether or not they have attorneys. I enjoy working with people who are open to seeing their situation through different eyes and possibly changing their viewpoint, although this is not a requirement. It is just a concrete "thing" that I can do that distinguishes me from other attorneys. I also do simple wills, trusts, and probate. If, for example, you want to leave everything to your spouse and if your spouse predeceases you, leave everything equally to your children either outright or in trust, that is an example of a simple will. Specialties: Uncontested family law matters such as divorce, adoption, name changes and animal law. Simple wills and probate. My office is in Bedford and is close to Colleyville, Southlake, Grapevine, Hurst, and Euless.', 'Attorney, Mediator, Arbitrator at DIANE M. WANGER, P.C.', 'Mediation and Arbitration; Family Law Specialist Private Practice', '[{"company":"Mediation and Arbitration; Family Law Specialist Private Practice","company_id":null,"location":"Tarrant County, Tx","positions":[{"description":"Board Certified Specialist in Family Law. In family law practice since 1983. After almost 40 years in family law I am now a student in the healthcare field. Due to the time involved with that, my practice is now limited to simple wills and probate, adoptions, arbitration, mediation for attorneys, referrals, and miscellaneous work for former clients. Board Certified Specialist in Family Law. In family law practice since 1983. After almost 40 years in family law I am now a student in the healthcare field. Due to the time involved with that, my practice is now limited to simple wills and probate, adoptions, arbitration, mediation for attorneys, referrals, and miscellaneous work for former clients.","duration":"May 1983 - Present 38 years 10 months","duration_short":"38 years 10 months","end_date":"Present","start_date":"May 1983","subtitle":"Mediation and Arbitration; Family Law Specialist Private Practice","title":"Mediator"}],"url":""},{"company":"Collaborative Law","company_id":null,"location":"","positions":[{"description":"Have experience in over 50 collaborative law cases having learned the process as soon as it was available in Texas. Even if a case is handled in the traditional manner, the skill set necessary to effectively handle a collaborative case is helpful even in litigation cases. Have experience in over 50 collaborative law cases having learned the process as soon as it was available in Texas. Even if a case is handled in the traditional manner, the skill set necessary to effectively handle a collaborative case is helpful even in litigation cases.","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"Collaborative Law","title":"Attorney"}],"url":""},{"company":"KERA","company_id":"kera","location":"","positions":[{"description":"Was a member of the Board of Directors during the time that the previous President of KERA was hired. Was a member of the Board of Directors during the time that the previous President of KERA was hired.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"KERA","title":"Board Member"}],"url":"https://www.linkedin.com/company/kera"}]', '["Allene Brown “I chose Diane Wanger to represent me during my divorce. She explained the process thoroughly and presented my options. It was very easy to communicate with both Diane and her staff during the divorce. She was extremely knowledgeable, professional, and caring as she guided me through a very difficult time in my life. I highly recommend Diane Wanger. ”","Mac Fulfer “After practicing law for 23 years, I now refer all my family law and probate cases to Diane Wanger who I know will do an excellent job in assisting my former clients with their legal needs.”"]']
User: ['Chris Wimmer', 'Grandpa to two little ones', 'Consultant for Physical Safety and Emergency Management to Genentech at PRO Unlimited', 'Grandpa Works', '[{"company":"Grandpa Works","company_id":null,"location":"Home","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Grandpa Works","title":"Retired - Grandpa to Lucy and Mark"}],"url":""},{"company":"PRO Unlimited","company_id":"pro-unlimited","location":"South San Franccisco","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"PRO Unlimited","title":"Pro-Unlimited consultant for Physical Safety and Emergency Management to Genentech"}],"url":"https://www.linkedin.com/company/pro-unlimited"},{"company":"Self","company_id":"cranesvarsity","location":"California, United States","positions":[{"description":"","duration":"Jul 2020 Aug 2020 2 months","duration_short":"2 months","end_date":"Aug 2020","start_date":"Jul 2020","subtitle":"Self","title":"Semi Retired"}],"url":"https://www.linkedin.com/company/cranesvarsity"},{"company":"Genentech","company_id":"genentech","location":null,"positions":[{"description":"","duration":"2018 Jul 2020 2 years","duration_short":"2 years","end_date":"Jul 2020","start_date":"2018","subtitle":"Genentech","title":"Principal, Facility Recovery and Safety"},{"description":"","duration":"2004 Jul 2020 16 years","duration_short":"16 years","end_date":"Jul 2020","start_date":"2004","subtitle":"Genentech","title":"Facility Recovery and Safety Manager"},{"description":"","duration":"2003 Jul 2020 17 years","duration_short":"17 years","end_date":"Jul 2020","start_date":"2003","subtitle":"Genentech","title":"Facilities Recovery and Safety Manager"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"Emergency Supervisor for Chevron specializing in Office Facility Emergency Managment and Logistics in Oil Spill Response.","duration":"Sep 1972 Mar 2003 30 years 7 months","duration_short":"30 years 7 months","end_date":"Mar 2003","start_date":"Sep 1972","subtitle":"Chevron","title":"Emergency Preparedness Supervisor"}],"url":"https://www.linkedin.com/company/chevron"}]', '["“Chris is an experienced disaster professional with a fabulous knowledge of Preparedness, Response and Recovery. He has an in-depth understanding of facilities issues as well as a good grounding in the needs of the business units that they support. He is a team builder and collaborator who can bring together many different people, views and objectives to a common goal. He is a wonderful leader and is constantly re-evaluating current processes to see if they are still providing the proper value or if there is a better way to get to the same goal. I\'ve learned a lot of valuable management skills from working for Chris and try to create the same sort of team environment now that I had working for him. I continue to network with him and bounce ideas around on weighty projects. All around he is definitely one of the \\"go to guys\\" in this industry!”","“Chris is a dedicated, intelligent, and resourceful manager that knows how to get the point across to large groups, committees or individual contributors. He\'s serious about his field of safety and recovery but also knows how to have fun and make a topic attractive to all. He\'s an overall GREAT guy!”"]']### Assistant: The agent's job is to provide conflict engagement services in family law matters, and today the user is reaching out to the agent because they need assistance with a complex divorce case involving child custody and property division.
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### Human: Agent: ['Emily Spicklemire', 'Results-oriented marketer with ten years of experience creating & managing content that drives customer engagement and builds brand affinity. Professional background includes growth-oriented, equity-backed ecommerce companies and membership organizations. Proficient in customer-focused experiences, brand communications, partnerships, loyalty initiatives, and social media strategy.', 'Product Marketing Manager', 'Morningstar', '[{"company":"Morningstar","company_id":"morningstar","industry":"Financial Services","location":"","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"Morningstar","title":"Product Marketing, Investment Management"}],"url":"https://www.linkedin.com/company/morningstar"},{"company":"SMS Assist, L.L.C.","company_id":"sms-assist-llc","location":"","positions":[{"description":"• Restructured all company event processes and partnered with Creative Director and content marketing team to design trade show and event experience• Manage $300,000 event marketing budget and oversee all vendor payments • Collaborate with internal partners to build formal brand personas to inform strategic campaigns and maximize effectiveness of marketing plans• Develop, write, and evaluate thought leadership newsletter, which has a regular open rate of 25% among prospects and clients• Execute partner marketing campaigns with clients including Rally\'s and Dunkin\' Donuts","duration":"Sep 2019 May 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2021","start_date":"Sep 2019","subtitle":"SMS Assist, L.L.C.","title":"Marketing Events Manager"}],"url":"https://www.linkedin.com/company/sms-assist-llc"},{"company":"Swanson Health Products","company_id":"swanson-health","location":"Chicago, IL","positions":[{"description":"• Partner with Director of Marketing to manage live brand execution for largest industry trade show, including booth design, message development, engagement strategy, staff guidelines, and brand collateral• Trained online correspondence team in social media best practices to improve customer service interactions and build brand in real time, earning the 2018 ICMI Best Social Media Customer Care Award• Lead ideation, creation, and execution of strong social media content to increase brand awareness and engagement in key demographics, resulting in YOY follower growth of 14%• Drive and report on influencer campaigns and sampling activations in support of new product launches• Manage daily PR efforts to secure brand and SME placement in outlets including Reader’s Digest, Prevention, Cooking Light, Oprah Magazine and Bustle• Work with influencers and agency partners to create high-quality branded content used across email marketing, display advertising, Amazon storefront, and internal communications• Experience working with compliance team in a highly-regulated industry","duration":"Sep 2017 Jun 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2019","start_date":"Sep 2017","subtitle":"Swanson Health Products","title":"Marketing Specialist, Social Media"}],"url":"https://www.linkedin.com/company/swanson-health"},{"company":"Blitsy","company_id":"blitsy","location":"Chicago, IL","positions":[{"description":"Primary Responsibilities: Planned & executed social posting across all channels, managed & grew Blitsy’s online communities, represented the brand in live video broadcasts and at community events, coordinated an external team of bloggers, and wrote original blog content based on industry trends & consumer interests. Tracked social analytics using tools including Google Analytics, RJMetrics, and on-platform insights to report engagement & revenue data, as well as make recommendations for brand content.Highlights-By developing strict visual standards and a posting strategy that included industry-targeted hashtags, post timing, and relevant imagery, Blitsy’s Instagram account following grew 400% in one year and direct revenue was generated from this channel for the first time in company history. These customers proved to be the fastest-converting group from social media.-In 2015 & 2016 total revenue from Blitsy’s social media grew by an average of 45% annually (compared to 14% growth in 2014). By focusing on original, informative video content and community-building, organic traffic was able to supplement for a 43% decrease in social marketing spend from 2015 to 2016.-Authored over 100 original posts for the Blitsy blog, several of which were top posts for organic Facebook reach.","duration":"Feb 2015 Jan 2017 2 years","duration_short":"2 years","end_date":"Jan 2017","start_date":"Feb 2015","subtitle":"Blitsy","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/blitsy"},{"company":"Delta Delta Delta Fraternity","company_id":"delta-delta-delta","location":"Arlington, TX","positions":[{"description":"Primary Responsibilities: Sole manager of 11 social media accounts, producing original content including copy, graphics, and video. Collaborated with all departments to ensure consistent branding & messaging in social media and emails, coordinated & distributed monthly e-newsletters to audiences of up to 16,000, educated members of all ages on appropriate & effective social media practices. Contributed editorial content to TriDelta.org and The Trident, the Fraternity’s quarterly magazine.Highlights-Helped guide communications and awareness initiatives for important Fraternity milestones, including the organization’s 125th anniversary, announcement of major fundraising goals for St. Jude Children’s Research Hospital, and launch of the BodyImage3D program.-Received second place out of over 60 organizations for the Fraternity Communications Association “Social Media Engagement” award (2014). The award recognized social media engagement efforts & effectiveness across all channels.-Initiated partnership with Foursquare to become the first sorority to release an exclusive check-in badge.","duration":"Aug 2011 Jul 2014 3 years","duration_short":"3 years","end_date":"Jul 2014","start_date":"Aug 2011","subtitle":"Delta Delta Delta Fraternity","title":"Web & Marketing Coordinator"}],"url":"https://www.linkedin.com/company/delta-delta-delta"},{"company":"National Panhellenic Conference, Inc.","company_id":"national-panhellenic-conference-inc-","location":"Indianapolis, Indiana","positions":[{"description":"Launched social media & oversaw audience outreach for The Sorority Life, assisted with administrative responsibilities. Assisted planning & development of RecruitmentPREP, an online program for sorority recruitment information. Launched social media & oversaw audience outreach for The Sorority Life, assisted with administrative responsibilities. Assisted planning & development of RecruitmentPREP, an online program for sorority recruitment information.","duration":"Jan 2011 Aug 2011 8 months","duration_short":"8 months","end_date":"Aug 2011","start_date":"Jan 2011","subtitle":"National Panhellenic Conference, Inc.","title":"Marketing and Special Events Intern"}],"url":"https://www.linkedin.com/company/national-panhellenic-conference-inc-"}]', '["Jamie S. “Regardless of the challenge, Emily will exceed expectations. International conference? She won\'t miss a detail. Social media campaign? It\'ll be your best one yet. She\'s a quick-witted and versatile marketer with a broad skillset and organizational skills to envy. ”","Holly Thompson “Emily is a remarkably talented and highly skilled digital marketing and social media professional. She has successfully managed multiple social media accounts on various platforms while increasing engagement and building brand awareness. Her easy going nature and fun spirit makes her an excellent team member, and she will enjoy continued success due to her positive attitude, outstanding work ethic and attention to detail.”"]']
User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to manage and create content that drives customer engagement, and today, the agent is reaching out to the user because they need to schedule a dental appointment at Advanced Dental.
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### Human: Agent: ['Lonnie Stout', 'Diverse background in all phases of the consumer product industry as manufacturing and finance manager. Achieved substantial cost initiatives by process improvement, automation and head count reductions. Added substantial revenue gains by developing quarterly settlement negotiations with Wal-Mart and other major retailers. Goal to transfer experience and expertise to another organization that values intellectual capital, personal growth and is a proven leader in their industry. 30 plus years of Management experience in both finance and credit and collections, and food, transportation and textile manufacturing. Specialties: Process improvement including development and testing of information systems; supply chain analysis with expertise in order to cash processes for major retailers including Wal-Mart, Kmart, Sears, Target, Lowes and Bed Bath & Beyond. Managing all phases of manufacturing processes. Hands on manager that is passionate on obtaining goals.', 'Shared Service Executive, Production Manager Food Processing, Transportation & Textiles', 'Ise Newberry, Inc', '[{"company":"Ise Newberry, Inc","company_id":null,"location":"Newberry, SC","positions":[{"description":"• Responsible for production, transportation, production reporting, maintenance & project development, procurement, departmental budgets, inventory & scheduling, personnel hiring, training & development, and safety for a liquid egg processing plant that does 17m in sales. Manages end to end operations for the USDA compliant facility.• Within two years was responsible for installation of a million dollar breaking machine.• Increased production volume by 40%, while lowering labor cost.• Applying production background to the food industry and developing expertise in HACCP, GMP, SQF and USDA. Current responsibility to insure safe quality food processes are followed and that all documentation and HACCP requirements are met. HACCP certified. Within one year moved from level 2 to level 3 SQF certified.• Hit the ground running by working on associate training and development, and focusing on maintenance and repair of building and auxiliary equipment.","duration":"2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2011","subtitle":"Ise Newberry, Inc","title":"Food Processing Plant & Transportation Manager"}],"url":""},{"company":"Springs Global US, Inc","company_id":null,"location":"","positions":[{"description":"• Staffed, trained, developed and managed an offshore shared service center in Brazil. Continued managing and initiating cost reduction for 4 years after the implementation. Services included accounts receivable, accounts payable, claims, collections and customer claims and compliance. Yearly savings of over $1 million in labor costs and another 60% after implementation was complete.• Increased retail claims collections from $8 million to $39 million one year after acquiring that responsibility. Continued to maintain and improve that collection rate as a percent to sales for the eight years that function remained under my responsibility.• Eliminated $1 million labor costs by capturing synergies and merging divisional claims/customer service departments into one corporate entity.• Negotiated claims settlements resulting in revenue gains of over $5 million yearly with top tier customers such as Wal-Mart, JC Penney, Target, Kmart and Linens N Things, Home Depot. Supply chain expert on order to cash cycle for same top tier customers.• Championed a ground-up Lotus Notes claims database that provided department level accountability producing a 4 year operational claims reduction of over 2 million. Initiated the development of electronic image capture for online retrieval of transportation data. Business user expert for implementation of JDE Finance module for accounts receivable and claims processing. Spearheaded Information Engine and Business Intelligence data retention to initiate and improve Key Performance Indicators which resulted in $500k annual labor savings.• Major Player on cross functional teams, both internal and external to the organization in order to achieve process improvements and system enhancements targeted towards perfect service initiatives and cost reductions. Business units included IT, sales, customer service, planning, and manufacturing.","duration":"1998 2010 12 years","duration_short":"12 years","end_date":"2010","start_date":"1998","subtitle":"Springs Global US, Inc","title":"VP/Director of Shared Services"}],"url":""},{"company":"Springs Industries","company_id":"springs-global-us.-inc.","location":null,"positions":[{"description":"Managed 15 person demand planning and customer service group for the Bath Products division operating at 4 sites.Engineered systems and processes from the ground up to establish program level safety stocks, replenishment demand, seasonal events and item specific life cyclesReduced distressed inventory by $4 million over a 2 year period.Surpassed personal goals for order cycle times by 22% by partnering with top customers\' forecasting, production planning, sales and vendor relations managers. Improved on-time shipments to top tier customers from 78% to 92%.Established best practices for measuring order accuracy, lead times and fulfillment percentages.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Springs Industries","title":"Customer Service Manager/Scheduling Manager"},{"description":"Managed budgets, productivity analysis, maintenance, and training for up to 150 associatesRestructured operations to improve productivity and reduce overhead in 1988, resulting in labor cost savings of more than $100,000 annually.Consistently exceeded annual labor, productivity, safety and off-quality productions goals.Piloted \'One Springs\' initiative to implement ERP systems and reinvent production processes to closely match production runs to actual order demand.Managed labor relations in unionized plants.","duration":"1984 1996 12 years","duration_short":"12 years","end_date":"1996","start_date":"1984","subtitle":"Springs Industries","title":"Manufacturing Department Manager"}],"url":"https://www.linkedin.com/company/springs-global-us.-inc."}]', '["Jason S Bocchino “Lonnie is a great person to work with. She is very knowledgeable in her industry. I enjoyed working with her for the time she was at Springs”","G. Alan McManus “It is my pleasure to write a recommendation for Lonnie Stout. Although I was only Lonnie’s direct supervisor for a short period of time, I am familiar with her work and her accomplishments over the 20+ years I have worked with her at Springs Global US, Inc and Springs Industries, Inc. I have found Lonnie to be an exceptional associate and her performance appraisals, given by different managers, testify to her ability to achieve results. Lonnie began in production and transferred into the corporate environment. Each assignment has resulted in greater responsibility within the organization because of her ability to excel in prior roles. One of Lonnie’s greatest assets is her ability to develop and implement process improvement and cost reduction initiatives. Lonnie is an independent, self directed person who is able to communicate effectively and meet even the most demanding challenges. Her commitment to the company was exemplified by her wiliness to travel extensively in the different roles she managed. Lonnie always put in the time required to achieve the goals and in most cases went beyond expectations. I highly recommend Lonnie for employment with your organization. She is hard working, dedicated and a quick study. As in all of her assignments, I feel certain she will fully immerse herself in the new role to insure she quickly adds value to your team.”"]']
User: ['Anna Marietta', "A multi-disciplined professional with 15 years experience bringing exceptional consumer products to market for the world's largest retailers. Highly specialized in navigating the unknown obstacles and unique challenges of the product marketplace. Research & Strategy - Design & Development - Manufacturing Support", 'Product Design Professional', 'Toolbox Product Development', '[{"company":"Toolbox Product Development","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Toolbox Product Development is a company with a simple aim: to make the extraordinary come to life. We offer a full range of research, industrial design, merchandising and product development services, resulting in functional, purposeful and striking products. As in every industry, there is no substitute for experience. Our team has managed complete cycles across hundreds of products, put in countless amounts of hands on time in large-scale overseas manufacturing environments and have been pleased to call WalMart, Target, Costco, Best Buy, Toys \\"R\\" Us, Game Stop, Kohl’s, JCPenney, and many others customers. From ideation through final delivery we mind the details and bring exceptional items to market.","duration":"Jan 2014 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Toolbox Product Development","title":"President/Owner"}],"url":""},{"company":"UviaUs","company_id":"uviaus-llc","location":"Greater Seattle Area","positions":[{"description":"Responsible for taking products from initial super innovative concept to final delivered amazing product. Responsible for taking products from initial super innovative concept to final delivered amazing product.","duration":"Nov 2014 Dec 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2015","start_date":"Nov 2014","subtitle":"UviaUs","title":"Product Director"}],"url":"https://www.linkedin.com/company/uviaus-llc"},{"company":"Office Star","company_id":"office-star","location":"Seattle, Wa","positions":[{"description":"- Development of merchandising and product strategy for mass retail customers. - Creation of strategic product, marketing and branding presentations- Collaboration with the design team to refine concepts according to strategy also developing concepts first-hand.- Working with the Asia-based team to achieve pricing and product goals according to retailer requirements.- Travel to Asia for product development, sourcing, factory evaluation, production quality assessment and buyer meetings.","duration":"Aug 2011 Dec 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2013","start_date":"Aug 2011","subtitle":"Office Star","title":"Director of Product Development"}],"url":"https://www.linkedin.com/company/office-star"},{"company":"Whalen Furniture","company_id":"whalen-furniture","location":"","positions":[{"description":"- Management of Industrial Design, Technical Design and Program Management team.- Creation of comprehensive design briefs and strategic product direction.- Collaboration with the design team to refine concepts according to strategy also developing concepts first-hand- Creation of strategic product and marketing presentations.- Travel to Asia for product development, production quality assessment, R&D and buyer meetings.- Gather market comparison data and initiate consumer insight studies.","duration":"Jan 2011 Jul 2011 7 months","duration_short":"7 months","end_date":"Jul 2011","start_date":"Jan 2011","subtitle":"Whalen Furniture","title":"Director of Industrial Design"}],"url":"https://www.linkedin.com/company/whalen-furniture"},{"company":"Slam Brands","company_id":"slam-brands","location":null,"positions":[{"description":"- Management of Industrial Design, Technical Design and Program Management team.- Strategic product planning of the company\'s 3 diverse product lines.- Creation of comprehensive design briefs and strategic product direction.- Collaboration with the design team to refine concepts according to strategy also developing concepts first-hand- Managed a database of up to date market comp and trend research- Developed and implemented best practices related to product development and design- Participation in buyer product meetings from initial concept to final product purchase.- Managed licensor product approval process for Level Up Division (Nintendo, Sony Playstation, Microsoft XBOX, RockBand)- Traveled to China to inspect and approve product pre-production and manufacturing, aid in sourcing, price negotiation, employee training and R&D","duration":"Mar 2009 Jan 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2011","start_date":"Mar 2009","subtitle":"Slam Brands","title":"Director of Product Development"},{"description":"- Management of Industrial Design team- Design oversight on a all 3 of the company\'s diverse product lines- Creation of comprehensive design briefs- Developed and implemented best practices related to design- Participated in buyer product meetings- Managed a database of up to date market comp and trend research- Traveled to China to inspect and approve product pre-production and manufacturing, aid in sourcing, price negotiation and R&D","duration":"Sep 2007 Mar 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2009","start_date":"Sep 2007","subtitle":"Slam Brands","title":"Industrial Design Manager"},{"description":"- Lead designer for line of high end home furnishings targeting wholesale club and high-end consumer electronics customers.- Created concepts from initial sketches to 3D models, photo-realistic renderings to specifications, developing designs and feature sets for each product.- Participated in buyer meetings- Performed sample quality reviews- Traveled to China for R&D and to inspect and approve product pre-production and manufacturing","duration":"Nov 2005 Sep 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2007","start_date":"Nov 2005","subtitle":"Slam Brands","title":"Senior Industrial Designer"}],"url":"https://www.linkedin.com/company/slam-brands"}]', '["Brent Pond, MBA “Anna did an exceptional job in her role as Director of Product Development while I was at Slam Brands. She is one of those rare product development professionals that can not only take product from concept to final specification, but her keen understanding of the mass maketplace and retailer strategy enables her to identify opportunities and provide creative, innovative solutions that gain placement at retail. Anna is easy and fun to work with, responsive to the needs of other departments, respected by her peers and great in front of the customer. I would highly recommend Anna to anyone in need of a top notch product development and design professional in a leadership postion.”","Mark Phanco “Anna is an Extreme Talent!! She demonstrated Daily - duing the time we worked together - her ability to create innovative, fashion forward and trend right products for today\'s consumer. She is fantastic with retailers of ALL sizes - whether it is Walmart, Costco or small regional retailer - she has great attention to Detail and Listens!! Anna is a great manager too! she managers her staff of young aggressive designers very well! Keeping them focused on each project and comes in on deadline if not before!! I am proud to write a recommendation about Anna. I believe she is one of the Best Talents in the industry today!!”"]']### Assistant: The agent's job is to manage all phases of manufacturing processes and achieve cost initiatives, revenue gains, and process improvement, while today, the agent is reaching out to the user because they need to collaborate on developing and bringing exceptional consumer products to market for major retailers.
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### Human: Agent: ['Ben Laurie, P.E.', 'Problem solver.', 'Sr. Staff Engineer at Shell', 'Shell', '[{"company":"Shell","company_id":"shell","industry":"Oil and Gas","location":"Houston, Texas, United States","positions":[{"description":"","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Shell","title":"Sr. Staff Engineer"}],"url":"https://www.linkedin.com/company/shell"},{"company":"Shell Pipeline","company_id":null,"location":"New Orleans, Louisiana","positions":[{"description":"","duration":"Jul 2013 May 2020 6 years 11 months","duration_short":"6 years 11 months","end_date":"May 2020","start_date":"Jul 2013","subtitle":"Shell Pipeline","title":"Facility Engineer"}],"url":""},{"company":"Ascension Parish","company_id":null,"location":null,"positions":[{"description":"Director and technical lead of the Ascension Parish Engineering Department, which provides survey, drafting, design, code review and project management services for a variety of public infrastructure improvement projects.","duration":"Sep 2010 Jul 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2013","start_date":"Sep 2010","subtitle":"Ascension Parish","title":"Chief Engineer"},{"description":"- Served as the in-house engineer for the Office of Planning & Development to review proposed development projects in Ascension Parish for compliance with Parish regulations.- Provided engineering guidance on improving Parish development regulations and services and developed standard specifications for public improvements.","duration":"Sep 2008 Oct 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2010","start_date":"Sep 2008","subtitle":"Ascension Parish","title":"Planning & Development Engineer"}],"url":""},{"company":"Sitts and Hill Engineers","company_id":null,"location":"","positions":[{"description":"Project Engineer providing site development design, permitting and construction support services for a variety of private, commercial and industrial clients in several municipalities with unique design requirements.","duration":"Jan 2005 Sep 2008 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2008","start_date":"Jan 2005","subtitle":"Sitts and Hill Engineers","title":"Project Engineer"}],"url":""},{"company":"Sehome Engineering, Inc.","company_id":null,"location":"","positions":[{"description":"- Prepared site development plans for a variety of residential and commercial projects","duration":"Jul 2004 Jan 2005 7 months","duration_short":"7 months","end_date":"Jan 2005","start_date":"Jul 2004","subtitle":"Sehome Engineering, Inc.","title":"Design Engineer"}],"url":""},{"company":"Applied Earth Sciences","company_id":null,"location":"","positions":[{"description":"Managed a variety of groundwater remediation projects for sites throughout Louisiana.","duration":"Sep 2002 Jun 2004 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2004","start_date":"Sep 2002","subtitle":"Applied Earth Sciences","title":"Project Engineer"}],"url":""},{"company":"SCS Engineers","company_id":"scs-engineers","location":"","positions":[{"description":"- Prepared Landfill Gas Recovery System air permit applications- Provided engineering analysis of existing LFG systems to determine effectiveness and efficiency- Monitored active LFG systems to ensure compliance with air permits","duration":"Aug 2000 Aug 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2002","start_date":"Aug 2000","subtitle":"SCS Engineers","title":"Staff Engineer"}],"url":"https://www.linkedin.com/company/scs-engineers"}]', '["“Ben was an excellent manger and an extremly talented colleague during our tenure at Ascension Parish Government. Ben excelled at creative problem solving and the ability to keep multiple complex projects on schedule, often working with unrealistic expectations and budgets. Ben was able to juggle the demands of the public, the elected council, and the adminstration in a highly professional manner. Very open for collaborative discussions, Ben was the epitome of an excellent supervisor. ”","“Ben was a very easy person to work with. His knowledge and workmanship was a big asset for him. The thing that I remember most about Ben was his ability to complete projects no matter the problems he would encounter. It was a pleasure to work with him.”"]']
User: ['Yolanda Bazan Benson', 'Possess strategic expertise in clean energy, transportation, logistics, environmental, international trade, economic development, housing, taxes, small business, telecommunications, among other areas.', 'Legislative and Public Policy Advisor', 'Government Strategies, Inc.', '[{"company":"Government Strategies, Inc.","company_id":null,"location":"Sacramento, California, United States","positions":[{"description":"Represented clients in: renewable energy, health, economic development, financial services, telecommunications, energy, ports and logistics (goods movement), waste management, International trade, Mexico and Latin Affairs","duration":"Aug 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Aug 2008","subtitle":"Government Strategies, Inc.","title":"Partner"}],"url":""},{"company":"Governor Arnold Schwarzenegger","company_id":null,"location":"","positions":[{"description":"-Legislative Affairs liaison for Governor and policy goals-International trade, Mexico affairs on border issues, mission trips to Mexico, Canada, Japan-Economic Development and job attraction and retention","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Governor Arnold Schwarzenegger","title":"Deputy Legislative Secretary and Deputy Secretary for Economic Development"}],"url":""},{"company":"California Chamber of Commerce","company_id":"california-chamber-of-commerce","location":"","positions":[{"description":"Over 40,000 businesses represented on legislative issues for business operations, regulatory reform, and California\'s economy","duration":"Jan 2000 Aug 2003 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2003","start_date":"Jan 2000","subtitle":"California Chamber of Commerce","title":"Legislative Advocate"}],"url":"https://www.linkedin.com/company/california-chamber-of-commerce"},{"company":"California Environmental Protection Agency","company_id":"california-environmental-protection-agency","location":"Dept of Toxic Substances Control","positions":[{"description":"Environmental and toxic waste strategies","duration":"Jan 1997 Jan 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2000","start_date":"Jan 1997","subtitle":"California Environmental Protection Agency","title":"Legislative Liaison"}],"url":"https://www.linkedin.com/company/california-environmental-protection-agency"}]', '["“Yolanda is a dedicated and hard working person with valuable skills that make her a true resource to any endeavor that she chooses. it has benn my pleasure to have the opportunity to work with her.”","“As a Senate Staff with international trade in my portfolio, I had the chance to work with Yolanda. She is formidable, a great mix of expertise and charisma that would make any endeavors realizable. She is a great inspiration to California public-servants who believe in a global economy.”"]']### Assistant: The agent's job is to provide strategic expertise in various areas, and today the agent is reaching out to the user because they need assistance with legislative affairs related to renewable energy and environmental policies.
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### Human: Agent: ['Rebekah Savage, PACE', 'I am an Executive Assistant with over 25 years administrative experience in a variety of settings. I am seeking the opportunity to be in a position where I can utilize my experience while expanding my skills.Other areas of expertise: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, Microsoft Access, Microsoft Publisher, Microsoft Visio and Microsoft Project, Epic, SharePoint, and Visiquate', 'Executive Assistant with 25+ years experience', 'Robert Half', '[{"company":"Robert Half","company_id":"robert-half-international","industry":"Staffing and Recruiting","location":"Farmers Branch, Texas, United States","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Robert Half","title":"Temporary Associate"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"CornerStone Staffing","company_id":"cornerstone-staffing","location":"United States","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"CornerStone Staffing","title":"Quality Auditor"}],"url":"https://www.linkedin.com/company/cornerstone-staffing"},{"company":"Pampered Chef","company_id":"the-pampered-chef","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Pampered Chef","title":"Independent Consultant"}],"url":"https://www.linkedin.com/company/the-pampered-chef"},{"company":"American Income Life Insurance Company","company_id":"american-income-life","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"May 2020 Oct 2020 6 months","duration_short":"6 months","end_date":"Oct 2020","start_date":"May 2020","subtitle":"American Income Life Insurance Company","title":"Career Agent"}],"url":"https://www.linkedin.com/company/american-income-life"},{"company":"Primrose School of west Plano","company_id":null,"location":"Plano, Texas","positions":[{"description":"","duration":"Dec 2018 May 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2020","start_date":"Dec 2018","subtitle":"Primrose School of west Plano","title":"Younger Infant Teacher"}],"url":""},{"company":"Carrollton-Farmers Branch ISD","company_id":"carrollton-farmers-branch-isd","location":"Carrollton, Texas","positions":[{"description":"","duration":"Nov 2018 May 2019 7 months","duration_short":"7 months","end_date":"May 2019","start_date":"Nov 2018","subtitle":"Carrollton-Farmers Branch ISD","title":"Substitute Teacher"}],"url":"https://www.linkedin.com/company/carrollton-farmers-branch-isd"},{"company":"Apple One Temporary Employment","company_id":"apple-one-temporary-employment","location":"Dallas/Fort Worth Area","positions":[{"description":"various customer service positions in Dallas area. Movie screening, Dallas County Elections poll worker, Trade Show registrar","duration":"Oct 2018 Dec 2018 3 months","duration_short":"3 months","end_date":"Dec 2018","start_date":"Oct 2018","subtitle":"Apple One Temporary Employment","title":"Temporary Associate"}],"url":"https://www.linkedin.com/company/apple-one-temporary-employment"},{"company":"Aflac","company_id":"aflac","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2018 Dec 2018 7 months","duration_short":"7 months","end_date":"Dec 2018","start_date":"Jun 2018","subtitle":"Aflac","title":"Benefits Specialist"}],"url":"https://www.linkedin.com/company/aflac"},{"company":"Conifer Health Solutions","company_id":"conifer-health-solutions","location":"Tacoma, WA","positions":[{"description":"• Created, maintained and processed daily and weekly reports from the EPIC system to improve claim edit, DNB and late cancellation statistics• Designed system and processed new hire access across all seven hospital sites for Patient Access which streamlined the new hire process.• Recorded and tracked assigned tasks and minutes of all meeting proceedings to capture all consequential business and individual task assignments. • Developed tracking system and process for office supply ordering allowing group to stay within budgeting constraints.","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Conifer Health Solutions","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/conifer-health-solutions"},{"company":"Almond and Associates","company_id":null,"location":"Tacoma, WA","positions":[{"description":"• Performed administrative duties for King County Housing Authority and McFarland Cascade.","duration":"Mar 2013 Sep 2013 7 months","duration_short":"7 months","end_date":"Sep 2013","start_date":"Mar 2013","subtitle":"Almond and Associates","title":"Administrative Assistant"}],"url":""},{"company":"Providence Health & Services","company_id":"providence-health-and-services","location":"Renton, WA","positions":[{"description":"• Contract position through K-Force• Coordinated all travel arrangements for physicians providing Epic go-live assistance. • Communicated by email or phone with provider champions to ensure all travel needs were met.• Developed and maintained physician support schedule for each Epic go live to make best use of physician time and experience• Received, processed, and maintained record of Epic go-live support related travel expense reimbursements.• Maintained and updated departmental SharePoint site.• Acquired and recorded incoming physician contracts.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Providence Health & Services","title":"Executive Coordinator"}],"url":"https://www.linkedin.com/company/providence-health-and-services"},{"company":"CHI Franciscan Health","company_id":"franciscan-health-system","location":"Tacoma, WA","positions":[{"description":"• Supported Regional Director and other director personnel of routine and non-routine tasks. • Arranged and maintained the Regional Director’s work and travel schedules and calendar • Booked facilities and coordinated logistical needs for bi-weekly leadership meetings and other periodic meetings.• Coordinated department conferences or special events; prepared budget and monitored expenses to ensure they were charged correctly; planned and arranged for catering.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"CHI Franciscan Health","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/franciscan-health-system"}]', '["“It is my pleasure to recommend Rebekah Savage for teaching and/or other work that she would apply to do. I have known Rebekah since her childhood and I know her to be a loving, devoted, and hard working person. Although she has taken her gifts to another state, I believe those abilities made the move safely and are ready to be used for your benefit. You will not regret making Rebekah a part of your team. Jim Gantenbein Pastor, Kitsap Lake Baptist Church Bremerton WA”","“Reliable, focused, results oriented, avid learner. Need your day organized, she will have you covered. She would be an asset to any organization. ”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to coordinate and manage corporate events, and today the user is reaching out to the agent because they need assistance in planning and executing a national sales conference.
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### Human: Agent: ['Tracy Fuller', 'Proven Sales ability with strong customer relationship management skills that help ensure improved customer retention levels in a highly competitive market. Remarkable ability to plan, organize and implement a range of sales promotion programs and events while determining specific measurable, attainable, realistic, and time-measured financial objectives.', 'Treasurer at Disc For Life', 'Jon Bergmeier State Farm', '[{"company":"Jon Bergmeier State Farm","company_id":null,"location":"Omaha, Nebraska, United States","positions":[{"description":"Aids Clients with premiums, effective dates, policy terminations, and additional policy riders. Advised and counseled customers through precise communication with insurance plans that best suited their needs and budget. Conduct all aspects of business operations including but not limited to budgeting, sales, banking, marketing, training, and client services. Aids Clients with premiums, effective dates, policy terminations, and additional policy riders. Advised and counseled customers through precise communication with insurance plans that best suited their needs and budget. Conduct all aspects of business operations including but not limited to budgeting, sales, banking, marketing, training, and client services.","duration":"Feb 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Jon Bergmeier State Farm","title":"Insurance Agent"}],"url":""},{"company":"DISC FOR LIFE","company_id":null,"location":"Omaha, Nebraska, United States","positions":[{"description":"Responsible for directing the organization\'s budget, overseeing investment of funds, managing, and limiting risks, supervising cash management activities and raising capital to support the organizations expansion. Responsible for directing the organization\'s budget, overseeing investment of funds, managing, and limiting risks, supervising cash management activities and raising capital to support the organizations expansion.","duration":"Oct 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Oct 2020","subtitle":"DISC FOR LIFE","title":"Treasurer"}],"url":""},{"company":"Celebrity Staffing Solutions","company_id":"celebrity-staffing-solutions","location":"Omaha, Nebraska, United States","positions":[{"description":"Contracted by Staffing Agency Celebrity Staffing to work on a temporary basis as a receptionist for business offices throughout the Omaha area. Performed diversified Management and secretarial duties including, but not limited to scheduling meetings, welcoming employees, maintaining files, and filing systems and managing inventory of office supplies. Contracted by Staffing Agency Celebrity Staffing to work on a temporary basis as a receptionist for business offices throughout the Omaha area. Performed diversified Management and secretarial duties including, but not limited to scheduling meetings, welcoming employees, maintaining files, and filing systems and managing inventory of office supplies.","duration":"2018 2020 2 years","duration_short":"2 years","end_date":"2020","start_date":"2018","subtitle":"Celebrity Staffing Solutions","title":"Receptionist"}],"url":"https://www.linkedin.com/company/celebrity-staffing-solutions"},{"company":"West O Chamber of Commerce","company_id":null,"location":"Elkhorn, NE","positions":[{"description":"Networked with local media outlets to gain more exposure for member business. Assist members with their accounts and maintain their membership files. Superior knowledge of record-keeping and Bank Reconciliations. In charge of developing, planning, and executing events, meetings, tradeshows, and incentive programs. Responsible for all aspects of event management and site selection/contracts. Networked with local media outlets to gain more exposure for member business. Assist members with their accounts and maintain their membership files. Superior knowledge of record-keeping and Bank Reconciliations. In charge of developing, planning, and executing events, meetings, tradeshows, and incentive programs. Responsible for all aspects of event management and site selection/contracts.","duration":"Mar 2018 Nov 2018 9 months","duration_short":"9 months","end_date":"Nov 2018","start_date":"Mar 2018","subtitle":"West O Chamber of Commerce","title":"Chamber Coordinator"}],"url":""},{"company":"Farm Bureau Financial Services","company_id":"farm-bureau-financial-services","location":"5005 S 153rd St. Suite 202","positions":[{"description":"Educating people on how to protect what is most important to them and their families,. while also protecting the futures of those in my community Educating people on how to protect what is most important to them and their families,. while also protecting the futures of those in my community","duration":"Aug 2016 Jan 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2018","start_date":"Aug 2016","subtitle":"Farm Bureau Financial Services","title":"Agent"}],"url":"https://www.linkedin.com/company/farm-bureau-financial-services"},{"company":"DTN / The Progressive Farmer","company_id":"dtn-the-progressive-farmer","location":"Omaha, Nebraska, United States","positions":[{"description":"Gathered daily commodity prices from over 4K grain elevators across the U.S. Gathered daily commodity prices from over 4K grain elevators across the U.S.","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"DTN / The Progressive Farmer","title":"Grain Bid Data Entry Representative"}],"url":"https://www.linkedin.com/company/dtn-the-progressive-farmer"},{"company":"Stonecroft Ministries","company_id":null,"location":"Seward, Nebraska, United States","positions":[{"description":"Local organization of Christian women passionate to share the gospel with their friends, neighbors, and co-workers. Local organization of Christian women passionate to share the gospel with their friends, neighbors, and co-workers.","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Stonecroft Ministries","title":"Treasurer"}],"url":""},{"company":"Cobblestone Hotels","company_id":"cobblestone-hotels","location":"","positions":[{"description":"Manage the care and upkeep of the indoor pool that would include tracking chemical levels per state guide lines and monitoring employee maintenance schedules. Filed monthly reports for annual inspections. Manage the care and upkeep of the indoor pool that would include tracking chemical levels per state guide lines and monitoring employee maintenance schedules. Filed monthly reports for annual inspections.","duration":"Dec 2013 Jul 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2016","start_date":"Dec 2013","subtitle":"Cobblestone Hotels","title":"Pool Manager/Consultant"}],"url":"https://www.linkedin.com/company/cobblestone-hotels"},{"company":"State Farm","company_id":"state_farm","location":"Seward, NE","positions":[{"description":"Licensed Insurance Agent Staff in the State of NE. Specializing in both Life and Health insurance products. Licensed Insurance Agent Staff in the State of NE. Specializing in both Life and Health insurance products.","duration":"Jan 2004 Jul 2016 12 years 7 months","duration_short":"12 years 7 months","end_date":"Jul 2016","start_date":"Jan 2004","subtitle":"State Farm","title":"Brenda Henning Insurance Agency Inc., Life/Health Specialist"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Seward Dowding Municipal Pool","company_id":null,"location":"Seward, Nebraska","positions":[{"description":"Assist managing pool staff, monitoring the safety for patrons, chemicals of the pool and other duties to keep the pool safe. Managing paperwork duties including tracking employee hours and turning into the city for payroll. Balanced the cash register nightly and deposited funds into bank. Assist managing pool staff, monitoring the safety for patrons, chemicals of the pool and other duties to keep the pool safe. Managing paperwork duties including tracking employee hours and turning into the city for payroll. Balanced the cash register nightly and deposited funds into bank.","duration":"May 2006 Jun 2015 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jun 2015","start_date":"May 2006","subtitle":"Seward Dowding Municipal Pool","title":"Assistant Manager"}],"url":""},{"company":"Greene House Assisted Living","company_id":null,"location":"Seward, NE","positions":[{"description":"Responsible for leading a mid size building, overseeing overall resident care, coordinate staffing and payroll, schedules, marketing, new resident move-ins, over site of compliance, and provide positive leadership with the goal of creating successful growth for my residents health and wellness. Responsible for leading a mid size building, overseeing overall resident care, coordinate staffing and payroll, schedules, marketing, new resident move-ins, over site of compliance, and provide positive leadership with the goal of creating successful growth for my residents health and wellness.","duration":"Oct 2000 Jun 2003 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2003","start_date":"Oct 2000","subtitle":"Greene House Assisted Living","title":"Administrator"}],"url":""}]', '["Lucinda Jacobsen “Tracy is very detailed and work oriented. She knows this business inside and out. ”","Justin Mueller “Tracy has always done a great job of keeping me up to date with the best way I can take advantage of the services she has to offer me. I have no intention of taking my business away from her as she has been such an asset to my insurance needs.”"]']
User: ['Stephen Garner', 'Serving the business community has been a real joy for me. The friendships and business contacts have enriched the lives of me and my family. I strive to give consistantly great service to all those that trust me with their needs. Specialties: Vehicle replacement and service', 'Experienced salesman interested in creating long-term relationships. Your complete satisfaction is my mission!', 'Foundation Buick/GMC/Cadillac', '[{"company":"Foundation Buick/GMC/Cadillac","company_id":null,"location":"315 Central Freeway, Wichita Falls TX 76301","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Foundation Buick/GMC/Cadillac","title":"Sales Consultant"}],"url":""},{"company":"Patterson Auto Center","company_id":null,"location":"","positions":[{"description":"Assist clients in filling their vehicle needs Assist clients in filling their vehicle needs","duration":"Jun 2003 - Present 19 years 1 month","duration_short":"19 years 1 month","end_date":"Present","start_date":"Jun 2003","subtitle":"Patterson Auto Center","title":"Sales consultant"}],"url":""},{"company":"Leadership Wichita Falls","company_id":null,"location":"","positions":[{"description":"Graduate of the class of 1987. Member of Alumni Association Graduate of the class of 1987. Member of Alumni Association","duration":"1987 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1987","subtitle":"Leadership Wichita Falls","title":"Member"}],"url":""},{"company":"Herb Easley Motors","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 2003 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2003","start_date":"Jan 1995","subtitle":"Herb Easley Motors","title":"Sales Consultant"}],"url":""}]', '["Mark McKethan “In a world, where so many lack personal integrity, it is refreshing to find someone who exudes it in such a modest manner. That is the case with Stephen Garner. He is honest, fair, trustworthy and is actually someone I respect, admire and look up to. I can say without hesitation that the next time I buy a car it will be from Steve and any car I ever buy again will be from Steve. I have not run across a finer person in Wichita Falls! ”","Dwayne Lamb “There is only 2 words need to describe Steve, \\"THE BEST\\"! one could only be so lucky to cross paths with him, im truely blessed to be able to interact with my friend Steve.”"]']### Assistant: The agent's job is to provide exceptional sales consulting services at Foundation Buick/GMC/Cadillac. Today, the user is reaching out to the agent because they need assistance in finding a suitable replacement vehicle.
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### Human: Agent: ['Emmanuel Kodzo EKLOU', '• Data Scientist with over seven years of experience in various aspects of data modeling, statistical analysis, and Machine Learning• Profiicient in various python library include but not limited to NumPy, Pandas, seaborn, matplotlib, Plotly and sciPy• Experience with various Machine Learning Algorithms include Linear Regresson, Random Forest, Decision tree• Proficient in Base SAS, SAS Macro, SAS/Access, SAS/STAT and SAS/SQL. Moderate experience with SAS/Graph and SAS/Access• Solid experience in producing reports and performing data validation by employing ODS system as well as various SAS procedures, including, but not limited to, Proc Report, Proc Print, Proc Freq and Data Step• Experienced in extracting data from various sources including Oracle and MS Excel, preparing derived datasets for analysis and generating reports, tables, listings, summaries and graphs according to the Statistical Analysis Plan (SAP), Standard Operating Procedures (SOPs) and departmental guidelines• Experienced in creating new programs using SAS macro programs to ensure ease of use, increase the speed of modification and produce consistency in results• Strong problem solving and communication skills• Strong skills with Microsoft Excel and SQL• Experienced in documenting procedures, creating informative status reports and timelines for strategic resolution of problems• Highly organized with attention to detail and excellent follow-through abilities• Rapid learning abilities and able to prioritize and multi-task• Good team player but able to exercise individual judgment within standard operating procedures.', 'Data Scientist at Genpact', 'Genpact', '[{"company":"Genpact","company_id":"genpact","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Genpact","title":"Data Scientist"}],"url":"https://www.linkedin.com/company/genpact"},{"company":"RR Donnelley","company_id":"rr-donnelley","location":"Bolingbrook, Illinois, United States","positions":[{"description":"Working on the various projects with the Company’s Logistics Group in designing and implementing mathematical and predictive models to address business problems and simplify decision making process. Utilizing the agile/scrum methodology for all the projects. Rating Engine - Built a machine learning model using Random Forest Regression Algorithm to predict the cost of future shipments using the historical truck load data.• Currently Involved in the development and continuous improvement of the predictive model with the goal of giving highly competitive rates to the customers with optimized margin for the company.• Testing various analytics solutions using statistical modeling tools like R, SQL and Python.• Utilizing Tableau for data visualization to ensure that data analysis is easily consumable by the business and clearly conveys insights to colleagues within the Analytics group.• Actively monitoring and evaluating the impact and effectiveness of predictive model in production by generating reports using IRKernel package in R via Jupyter Notebooks. Carrier Assignment Model - Developed an integer programming model using python and gurobi math programming solver that will help the shippers to minimize the total costs in the bid analysis stage of the transportation procurement process, ensuring that each lane is served and its required capacity is satisfied. • Load Planning Optimization Model - Building a Mathematical Model to create optimized load Plans both in the deterministic and stochastic networks across business units, locations and customers using Gurobi Optimizer and R/Python, gathering business requirements by shadowing and interviewing national load planning team, Analyzing the results and efficiency of currently used optimization tool.• Worked closely with the Company’s Logistics Group for designing and implementing processes and layouts for data sets used for modelling, data mining and research.","duration":"Oct 2015 Feb 2021 5 years 5 months","duration_short":"5 years 5 months","end_date":"Feb 2021","start_date":"Oct 2015","subtitle":"RR Donnelley","title":"Data Scientist"}],"url":"https://www.linkedin.com/company/rr-donnelley"},{"company":"American College of Surgeons","company_id":"american-college-of-surgeons","location":"","positions":[{"description":"• Programming in SAS and SQL to extract data from Oracle tables and create comprehensive datasets• Merging and managing large datasets to create analytic datasets• Produced tables, listings and figures for safety and efficacy analysis• Monitored internal project timelines to ensure that deadlines for deliverables were met• Reviewed programming outputs to ensure compliance with the Statistical Analysis Plan and study requirements• Documentation of more complicated programs• Generate descriptive and bivariate statistical tables and reports• Conduct multivariate analyses including but not limited to logistic regression, survival analysis, multilevel modeling, longitudinal analysis, sensitivity and specificity analysis, ROC analysis and modeling • Understanding of health care data, both in general and specifically for TQIP/NTDB • Working with other divisions of NTDB to complete specific statistical table requests• Wrote and debugged SAS programs to generate tables, listings and graphs in support of Trauma Quality Improvement Program.","duration":"Oct 2011 Sep 2015 4 years","duration_short":"4 years","end_date":"Sep 2015","start_date":"Oct 2011","subtitle":"American College of Surgeons","title":"Statistician"}],"url":"https://www.linkedin.com/company/american-college-of-surgeons"}]', '["Pooja Jain “Emmanuel in addition to his knowledge on statistical analysis also brings a lot value in terms of being a great team player, great attitude and balance in the team. He is very approachable, helping and has a lot of knowledge of world affairs and other interesting topics 😊”","LinkedIn User “Emmanuel is an amazing professional, who brings the right balance of statistical knowledge and programming aptitude to solve business problems. I had the pleasure of working with Emmanuel for complete 2 years at RR Donnelley. During that time he diligently worked to understand business needs and applied the best analytical practices to achieve actionable insights. He has great work ethics and attitude to learn and implement newer technologies. He would make a great asset to any data driven organization.”"]']
User: ['Lisa Hunter', 'Global Marketer Marketing and Advertising', 'Marketing Director, Brown-Forman Beverages Worldwide', 'Brown-Forman', '[{"company":"Brown-Forman","company_id":"brown-forman","industry":"Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Brown-Forman","title":"Brown-Forman Marketing Director"},{"description":"","duration":"May 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"May 2012","subtitle":"Brown-Forman","title":"Associate Global Marketing Director"},{"description":"U.S. Brand Manager for Sonoma Cutrer Wine","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Brown-Forman","title":"Sonoma Cutrer Brand Manager"},{"description":"","duration":"Apr 2009 Oct 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2010","start_date":"Apr 2009","subtitle":"Brown-Forman","title":"Division Marketing Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"Brown-Forman Beverages","company_id":null,"location":"","positions":[{"description":"","duration":"2008 May 2010 2 years","duration_short":"2 years","end_date":"May 2010","start_date":"2008","subtitle":"Brown-Forman Beverages","title":"Trade Marketing Manager"}],"url":""},{"company":"Brown-Forman","company_id":"brown-forman","location":"Louisville, Kentucky Area","positions":[{"description":"Development and implementation of brand marketing plans for the Jack & Coke brand. Development and implementation of brand marketing plans for the Jack & Coke brand.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Brown-Forman","title":"Coke Alliance Manager"}],"url":"https://www.linkedin.com/company/brown-forman"},{"company":"KYK Creative","company_id":null,"location":"","positions":[{"description":"Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands Extensive experience in brand activations, promotions and experiential marketingManaged creative process including concept development, production management and execution across 9 brandsDeveloped strategies for Coca-Cola bar tavern channel and Brown-Forman and Bacardi U.S.A. brands","duration":"Jan 2001 Jan 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2005","start_date":"Jan 2001","subtitle":"KYK Creative","title":"Account Supervisor"}],"url":""},{"company":"PriceWeber","company_id":"priceweber","location":"","positions":[{"description":"Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth Leading agency teams serving clients with consumer-centric, integrated brand activations (strategic promotions, merchandising, display, experiential) in the on-line, in-store and general market environments for 7 Brown-Forman brandsActively contributed to business building ideas that helped to drive sales and growth","duration":"Jan 1996 Jan 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2000","start_date":"Jan 1996","subtitle":"PriceWeber","title":"Senior Account Executive / Account Executive"}],"url":"https://www.linkedin.com/company/priceweber"}]', '["Carlos Romero “Lisa was an essential part of B-F Global Tequila\'s team, always willing to cooperate and open to discuss new ideas. Her contributions and support to the brand made the work of our Global team very productive. Working alongside her and the team helped me find new ways to develop the brand in Mexico\'s market. ”","Greg A. Pestinger MBA, MA Human Resource Development “I have had the pleasure of working with Lisa on our very challenging Global Tequila business. Lisa is one of those unique team mates that always puts the good of the company and her team ahead of her own. She encourages big ideas, has an exceptional creative mind, is a master of innovation and has solid business credentials. Most of all, Lisa is collaborative, valuing people as a key ingredient in her business and personal success. Lisa brings all this and an infectious optimistic attitude to any team. ”"]']### Assistant: The agent's job is to provide data analysis and statistical modeling support. Today, the user is reaching out to the agent because they need assistance in developing a predictive model for their global marketing campaign.
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### Human: Agent: ['Armen Kardashian', 'Owner/Founder for MindScape Designs where we develop applications for small to enterprise level clientele. With our experienced team we strategically plan and execute projects, and deliver the highest end products.Engaging with engineers at client sites to analyze client infrastructure and find solutions from server consolidation, improving network security, to application solutions.Specialties: Project Management, Team Management, Client Consultation, Customer Satisfaction/Support, Product Marketing, Technical Sales/Closing, Communicating Technical Ideas & Concepts, Application Development Management, Client Interaction and Communication, Client Product Training, Product Presentation & Explanation, Web based Marketing, Application Product Integration, Application Product Implementation', 'Software Development | Consultant | IT Practice Solutions', 'MindScape Designs', '[{"company":"MindScape Designs","company_id":null,"location":"","positions":[{"description":"MindScape Designs Was Founded in May of 2006 and has been pushing its way up through competition. At MindScape Designs we develop customized Web Based Applications and Stand alone Workstation Applications. With our highly experienced team in development we target mid to large sized businesses and deliver the highest end quality products. MindScape Designs Was Founded in May of 2006 and has been pushing its way up through competition. At MindScape Designs we develop customized Web Based Applications and Stand alone Workstation Applications. With our highly experienced team in development we target mid to large sized businesses and deliver the highest end quality products.","duration":"May 2005 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"May 2005","subtitle":"MindScape Designs","title":"Owner/Founder"}],"url":""},{"company":"Lenos Software","company_id":"lenos-software","location":"","positions":[{"description":"Lenos Software, founded in 1999, developed Lenos, the leading software platform for the Face-to-face Marketing Industry. Considered the most frequent customer touch-point and highest ROI of all marketing activities, many corporations will spend upwards to 30 percent of their marketing budgets on meetings, seminars, conferences and related campaigns for customer acquisition and retention. Associations depend on upwards to 28 percent of their operating revenue from meetings and conferences. Today, most organizations collect the results of these individual meetings in thousands of data silos scattered throughout the organization. Now with Lenos, organizations can automatically consolidate this critical customer data in one centralized database, accessible 24x7, for real-time single or cross event analytics, revenue and lead generation.","duration":"Jan 2008 Sep 2008 9 months","duration_short":"9 months","end_date":"Sep 2008","start_date":"Jan 2008","subtitle":"Lenos Software","title":"Product Manager"}],"url":"https://www.linkedin.com/company/lenos-software"},{"company":"Microgear, Inc.","company_id":"microgear-inc.","location":"","positions":[{"description":"Microgear offered Technology Distribution and trademarked service offering ManagIT which was built around industry knowledge that acquisition of IT products accounts for no more than 15% of TCO for the product or solution over the lifecycle of the solution. As part of ManagIT, we helped reduce TCO by 15%, while demonstrating that the product acquisition was almost free. ManagIT consists of 4 core practice areas, SecurIT, StorIT, ScalIT and DocumentIT. Microgear offered Technology Distribution and trademarked service offering ManagIT which was built around industry knowledge that acquisition of IT products accounts for no more than 15% of TCO for the product or solution over the lifecycle of the solution. As part of ManagIT, we helped reduce TCO by 15%, while demonstrating that the product acquisition was almost free. ManagIT consists of 4 core practice areas, SecurIT, StorIT, ScalIT and DocumentIT.","duration":"Jul 2007 Jan 2008 7 months","duration_short":"7 months","end_date":"Jan 2008","start_date":"Jul 2007","subtitle":"Microgear, Inc.","title":"Business Development Specialist"}],"url":"https://www.linkedin.com/company/microgear-inc."},{"company":"MyPaperlessOffice","company_id":"mypaperlessoffice","location":"","positions":[{"description":"MyPaperlessOffice is a company that developed an Online HRIS system that allows Human Resource Departments from different industries utilize a web based application to manage their Employees. The System enable Clients to have their employees log into the system, enroll in benefits, track vacations, and much much more. I led a team of programmers in new developments and customization of the online HRIS system and consulted with employer groups of 50+ in the setup & administration of the HRIS system.","duration":"May 2006 May 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2007","start_date":"May 2006","subtitle":"MyPaperlessOffice","title":"Consultant/Project Manger"}],"url":"https://www.linkedin.com/company/mypaperlessoffice"}]', '["Jason Chang “I love my logo! It is exactly what I wanted! Also, my website was provided to me for a great value. I\'ve used Armen to design multiple creative and marketing aspects of my business, as well as seen him working on sales. He is very professional and sees the job through. I would definitely use his services again.”","Rima A. Devy, CPA “Working with Armen was a real pleasure. His creative and entrepeneurial abilities are an asset few possess. He provided me with a lot of ideas for my family business website and helped implement those ideas intact with the company\'s branding and business strategy. After completion of the project, Armen and I maintain a personal and working relationship and I always go to him for any website implementing and design needs.”"]']
User: ['Julie Mannheimer', "I'm a multidisciplinary designer with a passion for transforming complex information into elegant experiences. I have over 9 years of experience in creating human centered designs, visual storytelling, digital brand experience, and design strategy.", 'Senior Product Designer at MURAL', 'MURAL', '[{"company":"MURAL","company_id":"mural.co","industry":"Software Development","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"MURAL","title":"Senior Product Designer"}],"url":"https://www.linkedin.com/company/mural.co"},{"company":"Mondo Robot","company_id":"mondo-robot","location":"","positions":[{"description":"","duration":"Jan 2021 Mar 2021 3 months","duration_short":"3 months","end_date":"Mar 2021","start_date":"Jan 2021","subtitle":"Mondo Robot","title":"Lead Product Designer"}],"url":"https://www.linkedin.com/company/mondo-robot"},{"company":"Ogilvy","company_id":"ogilvy","location":null,"positions":[{"description":"Formerly known as (EffectiveUI)Spearheading digital creative direction, visual storytelling and digital brand expression. Responsible for setting up digital design standards, maintaining beautiful and accessible designs for users, and stakeholders. Advocate of design systems and partnerships with development teams.","duration":"Dec 2016 Jan 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jan 2021","start_date":"Dec 2016","subtitle":"Ogilvy","title":"Senior Experience Designer"},{"description":"","duration":"Jul 2015 Jan 2021 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 2021","start_date":"Jul 2015","subtitle":"Ogilvy","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/ogilvy"},{"company":"IHS Markit","company_id":"ihsmarkit","location":"Boulder","positions":[{"description":"Designed complex data-driven products by creating workflows, wireframes and visual designs. Collaborated with designers, developers and stakeholders. Designed complex data-driven products by creating workflows, wireframes and visual designs. Collaborated with designers, developers and stakeholders.","duration":"Jan 2013 Jul 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2015","start_date":"Jan 2013","subtitle":"IHS Markit","title":"UX/UI Designer"}],"url":"https://www.linkedin.com/company/ihsmarkit"},{"company":"NextGreatTrip","company_id":"nextgreattrip","location":"Greater Denver Area","positions":[{"description":"","duration":"Jun 2012 Oct 2012 5 months","duration_short":"5 months","end_date":"Oct 2012","start_date":"Jun 2012","subtitle":"NextGreatTrip","title":"Digital Designer"}],"url":"https://www.linkedin.com/company/nextgreattrip"},{"company":"5280 Magazine","company_id":"5280-magazine","location":"","positions":[{"description":"","duration":"Feb 2010 May 2010 4 months","duration_short":"4 months","end_date":"May 2010","start_date":"Feb 2010","subtitle":"5280 Magazine","title":"Designer"}],"url":"https://www.linkedin.com/company/5280-magazine"}]', '["Matt Welch “Julie is an absolute joy to work with. Her passion for technology and design is apparent in the high quality, innovative work that she produces. Julie has a solid background with taking on projects from the research phase, to beautiful visual designs, all the way to in depth development support. Julie has a love of sharing what she learns with the team, alway elevating those that work with or around her. There is no team out there that would not benefit from the strengths that Julie brings.”","Steve Raetz “Julie is one of the best designers I\'ve had the opportunity to work with. As a senior to me, she took time out of each week to mentor and help me improve in areas where I was struggling - the best part about all of this was that I didn\'t even need to ask her, she was perceptive enough to realize what I needed and empathetic enough to approach me about it in a non-intrusive, positive way. She\'s an amazing design leader that would be excellent at managing and cultivating her own team.”"]']### Assistant: The agent's job is to develop applications for small to enterprise level clientele, and today the user is reaching out to the agent because they need assistance with transforming complex information into elegant experiences for a new project.
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### Human: Agent: ['Allison Cameron RN, BSN', 'Compassionate and enthusiastic individual looking to acquire, practice, and continuously improve skills within the modern nursing profession. Recognized as an efficient and motivational team member who uses strong interpersonal communication skills to deliver safe, quality patient care while establishing rapport. Skilled in prioritizing and critically thinking to accomplish excellent patient care.', 'Donation Coordinator at LifeSource', 'LifeSource', '[{"company":"LifeSource","company_id":"lifesourcemndak","industry":"Hospital & Health Care","location":"Minneapolis, Minnesota, United States","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"LifeSource","title":"Donation Coordinator"}],"url":"https://www.linkedin.com/company/lifesourcemndak"},{"company":"Rush University Medical Center","company_id":"rush-university-medical-center","location":"Chicago, Illinois","positions":[{"description":"","duration":"Jul 2019 Jan 2022 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2022","start_date":"Jul 2019","subtitle":"Rush University Medical Center","title":"Transplant Nurse Coordinator"}],"url":"https://www.linkedin.com/company/rush-university-medical-center"},{"company":"Fairview Health Services","company_id":"fairview-health-services","location":"Fairview Southdale Hospital","positions":[{"description":"Float Pool RN who practiced in the following 10 floors:• Intensive Care Unit (ICU)• Intermediate Medical Care (IMC)• Coronary Care Unit (CCU)• Cardiac Special Care (CSC)• Surgical Care• Spine, Brain and Stroke• Medical Surgical• Oncology/Med-Surg• Observation• Orthopedics Float Pool RN who practiced in the following 10 floors:• Intensive Care Unit (ICU)• Intermediate Medical Care (IMC)• Coronary Care Unit (CCU)• Cardiac Special Care (CSC)• Surgical Care• Spine, Brain and Stroke• Medical Surgical• Oncology/Med-Surg• Observation• Orthopedics","duration":"Aug 2015 May 2019 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2019","start_date":"Aug 2015","subtitle":"Fairview Health Services","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/fairview-health-services"},{"company":"Apple Valley Senior High School","company_id":"apple-valley-senior-high-school","location":"Apple Valley, MN","positions":[{"description":"","duration":"Oct 2010 Feb 2017 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2017","start_date":"Oct 2010","subtitle":"Apple Valley Senior High School","title":"Assistant Varsity Dance Team Coach"}],"url":"https://www.linkedin.com/company/apple-valley-senior-high-school"},{"company":"Walker Methodist","company_id":"walker-methodist_2","location":null,"positions":[{"description":"- Assures quality of care by adhering to therapeutic standards to 75 residents.- Set up of medications, process of physician orders, and administration of shots to residents.- Identifies patient care requirements by establishing personal rapport with residents and other persons in a position to understand care requirements.- Promotes resident\'s independence through establishment of goals; by teaching resident’s family to understand conditions, medications, and self-care skills.- Measures health outcomes in correspondence to resident care goals by recommending adjustments.- Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs, while also responding to requests in participation to team problem-solving methods.","duration":"Apr 2015 Aug 2015 5 months","duration_short":"5 months","end_date":"Aug 2015","start_date":"Apr 2015","subtitle":"Walker Methodist","title":"Registered Nurse"},{"description":"- Provide quality direct patient care to optimize >40 residents’ basic living needs- Perform patient assessments to evaluate health progress including measurement of vital signs, monitoring of blood glucose levels, and daily medication administration- Provide catheter, colostomy, and basic wound care to assist in developing overall plan of care for residents- Display exceptional multitasking abilities while remaining flexible to variable needs to residents- Serve as Team Leader to train, mentor, and develop incoming staff members- Maintain professional competence and confidentiality while displaying tact, discretion, and diplomacy","duration":"Oct 2010 Apr 2015 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2015","start_date":"Oct 2010","subtitle":"Walker Methodist","title":"Resident Assistant"}],"url":"https://www.linkedin.com/company/walker-methodist_2"},{"company":"Fairview Health Services","company_id":"fairview-health-services","location":"St. John\'s Hospital (Maplewood, MN)","positions":[{"description":"- Advanced and applied learned nursing skills to coordinate the care of patient groups- Assisted preceptor in conducting comprehensive patient and family assessments to establish a plan of care, monitor patient progress, and modify the plan of care as needed- Utilized the Nursing Process to coordinate, monitor, and achieve expected outcome focused patient care. - Communicated effectively across interdisciplinary team, while implementing teamwork and collaboration without compromising the brand of St. John’s Hospital","duration":"Oct 2014 Dec 2014 3 months","duration_short":"3 months","end_date":"Dec 2014","start_date":"Oct 2014","subtitle":"Fairview Health Services","title":"Medical Surgical Preceptorship with Medical Telemetry (120 Hours)"}],"url":"https://www.linkedin.com/company/fairview-health-services"},{"company":"Red Bull","company_id":"red-bull","location":"St. Paul, Minnesota","positions":[{"description":"","duration":"Jul 2010 Dec 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2013","start_date":"Jul 2010","subtitle":"Red Bull","title":"Wiiings Team Member"}],"url":"https://www.linkedin.com/company/red-bull"}]', '["Keather Richards “To Whom It May Concern: I am writing this letter to express my support for Allison Larson. I had the privilege of getting to know while I was her preceptor at St Johns Hospital this winter. I would highly recommend her as a strong nurse candidate. She continually showed a high degree of professionalism and compassion towards patients. She was a team player offering assistance to all the staff and had a genuine interest to continue in her learning. She is a hardworking and reliable nurse that is always on time ready to work. Allison has a calm, empathetic and positive personality that spends time getting to know and understand her patients. I believe she would be a great addition to any nursing staff. Thank you, Keather Richards, RN BSN keatherb@yahoo.com ”","Ashley Whipps “Ali is a spunky and motivated medical professional. Working closely with Ali in a number of clinical settings has been very beneficial. She leads by example, displaying her positive attitude and helping helps others to create a positive persona as well. Her willingness to participate in study groups, discussions, and teaching is well received by her fellow classmates. Ali, using her great teaching, nursing, and critical thinking skills, will certainly benefit any department or organization she enters.”"]']
User: ['Valerie B.', 'Nurse. Attorney. Writer. Teacher. Mentor. Advocate. Problem Solver. Expert Googler. Aspiring polyglot. World Traveler.', 'Registered Nurse. Teacher.', 'Milestone Staffing Services', '[{"company":"Milestone Staffing Services","company_id":null,"location":"","positions":[{"description":"Provides interim nursing services in long term care, long term acute care, acute rehabilitation, and case management. Provides exceptional nursing care in varied roles including RN Supervisor, medication and treatment nurse, and primary nurse. Provides interim nursing services in long term care, long term acute care, acute rehabilitation, and case management. Provides exceptional nursing care in varied roles including RN Supervisor, medication and treatment nurse, and primary nurse.","duration":"Jun 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Milestone Staffing Services","title":"Registered Nurse"}],"url":""},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"Data analysis and process improvement. Clinical documentation improvement. Medical chronologically and abstracts. Clinical support. Reimbursement and coding review. ADON. Unit Manager. RN Supervisor. Data analysis and process improvement. Clinical documentation improvement. Medical chronologically and abstracts. Clinical support. Reimbursement and coding review. ADON. Unit Manager. RN Supervisor.","duration":"Jan 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Freelance","title":"Nurse Consultant"}],"url":""},{"company":"RITE AID","company_id":"riteaid","location":"","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"RITE AID","title":"Nurse Immunizer"}],"url":"https://www.linkedin.com/company/riteaid"},{"company":"Post Acute Care Facility","company_id":null,"location":"Pennsylvania, United States","positions":[{"description":"Merged unique skill set as a Nurse Attorney to champion quality improvement activities. Areas of expertise include fall prevention, policy writing, documentation Improvement, regulatory compliance, and infection control. Merged unique skill set as a Nurse Attorney to champion quality improvement activities. Areas of expertise include fall prevention, policy writing, documentation Improvement, regulatory compliance, and infection control.","duration":"May 2020 May 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2021","start_date":"May 2020","subtitle":"Post Acute Care Facility","title":"Director Of Quality Improvement"}],"url":""},{"company":"Private Company","company_id":"buzz2bucks-word-of-mouth-marketing-firm","location":"","positions":[{"description":"Utilizes healthcare and legal experience to provide support with nursing management, quality improvement, and reimbursement. Expertise includes regulatory compliance, policy creation, documentation improvement, survey readiness, fall prevention, medical chronology, and risk management. Utilizes healthcare and legal experience to provide support with nursing management, quality improvement, and reimbursement. Expertise includes regulatory compliance, policy creation, documentation improvement, survey readiness, fall prevention, medical chronology, and risk management.","duration":"Nov 2019 May 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2021","start_date":"Nov 2019","subtitle":"Private Company","title":"MDS Nurse Consultant"}],"url":"https://www.linkedin.com/company/buzz2bucks-word-of-mouth-marketing-firm"},{"company":"Rehab and Nursing Center Harrisburg","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2019 May 2020 7 months","duration_short":"7 months","end_date":"May 2020","start_date":"Nov 2019","subtitle":"Rehab and Nursing Center Harrisburg","title":"RNAC, MDS Coordinator"}],"url":""},{"company":"Metzger Wickersham","company_id":"metzger-wickersham","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"Lead Social Security Disability Attorney Lead Social Security Disability Attorney","duration":"Apr 2016 Nov 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2019","start_date":"Apr 2016","subtitle":"Metzger Wickersham","title":"Associate Attorney"}],"url":"https://www.linkedin.com/company/metzger-wickersham"},{"company":"LifeCare Hospitals","company_id":"lifecare-hospitals-","location":"Mechanicsburg, PA","positions":[{"description":"Managed care transitions for the medically complex patient. Leader in quality assurance, performance improvement, and reimbursement activities. Managed care transitions for the medically complex patient. Leader in quality assurance, performance improvement, and reimbursement activities.","duration":"Jun 2015 May 2016 1 year","duration_short":"1 year","end_date":"May 2016","start_date":"Jun 2015","subtitle":"LifeCare Hospitals","title":"Case Manager"}],"url":"https://www.linkedin.com/company/lifecare-hospitals-"},{"company":"HealthSouth","company_id":"healthsouth","location":"York, Pennsylvania","positions":[{"description":"Case Management and discharge planning in acute care rehabilitation hospital. Service coordination within facility. Insurance authorizations and reimbursement. Diabetes Team member Case Management and discharge planning in acute care rehabilitation hospital. Service coordination within facility. Insurance authorizations and reimbursement. Diabetes Team member","duration":"Aug 2014 Mar 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2016","start_date":"Aug 2014","subtitle":"HealthSouth","title":"Case Manager"}],"url":"https://www.linkedin.com/company/healthsouth"},{"company":"The Law Offices of Valerie Beaston","company_id":null,"location":"","positions":[{"description":"Nurse attorney with special focus on healthcare planning, advanced directives, and public benefits. Nurse attorney with special focus on healthcare planning, advanced directives, and public benefits.","duration":"Apr 2010 Jun 2015 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2015","start_date":"Apr 2010","subtitle":"The Law Offices of Valerie Beaston","title":"Attorney"}],"url":""},{"company":"Golden Living","company_id":"golden-living","location":"","positions":[{"description":"MDS Coordinator, Director of Resident Assessment for 95 bed Long Term Care Facility. Ensured compliance with state and federal regulations. Quality assurance and performance improvement team member. MDS Coordinator, Director of Resident Assessment for 95 bed Long Term Care Facility. Ensured compliance with state and federal regulations. Quality assurance and performance improvement team member.","duration":"2012 2015 3 years","duration_short":"3 years","end_date":"2015","start_date":"2012","subtitle":"Golden Living","title":"RNAC"}],"url":"https://www.linkedin.com/company/golden-living"},{"company":"Select Specialty Hospital","company_id":"select-specialty-hospital","location":"","positions":[{"description":"Staff nurse in LTACH. Experienced in ventilator care, complex wounds, renal care, and cardiac monitoring. Staff nurse in LTACH. Experienced in ventilator care, complex wounds, renal care, and cardiac monitoring.","duration":"Dec 2010 Jul 2011 8 months","duration_short":"8 months","end_date":"Jul 2011","start_date":"Dec 2010","subtitle":"Select Specialty Hospital","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/select-specialty-hospital"},{"company":"Celtic Healthcare, Inc","company_id":"celtic-healthcare-inc","location":"","positions":[{"description":"Home Health RN Case Manager. Wound care. IV therapy. Teaching and medication management. Home Health RN Case Manager. Wound care. IV therapy. Teaching and medication management.","duration":"Jul 2008 Apr 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Apr 2011","start_date":"Jul 2008","subtitle":"Celtic Healthcare, Inc","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/celtic-healthcare-inc"},{"company":"Carlisle Regional Medical Center","company_id":null,"location":"","positions":[{"description":"Triage and Charge Nurse in 26 bed emergency department. TNCC, ACLS, PALS certifications. Triage and Charge Nurse in 26 bed emergency department. TNCC, ACLS, PALS certifications.","duration":"May 2003 Apr 2009 6 years","duration_short":"6 years","end_date":"Apr 2009","start_date":"May 2003","subtitle":"Carlisle Regional Medical Center","title":"Registered Nurse"}],"url":""}]', '["Leann Barcavage “I worked with Valerie and she was an excellent nurse and person! ”","Ricardo \\"Rax\\" Chavez, Esq. “I have known Valerie since before she went to law school, in fact I am proud to say that I encouraged her to attend. She has always had a sensible approach to her work ethic and maintains a high level of integrity in doing so. I have enjoyed our consultations over the past years (since gaining her JD) and always look to her for her expertise in the medical field. I cannot recommend her highly enough. ”"]']### Assistant: The agent's job is to coordinate nursing care and donations at LifeSource. Today, the user is reaching out to the agent because they need assistance with quality improvement activities in a post-acute care facility.
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### Human: Agent: ['Rich Smith', 'Expertise in developing creative solutions, uncovering hidden opportunities through continuous learning, research and analysis, identifying new ways of doing business and driving results. Six Sigma Master Black Belt with more than 15 years of experience delivering customer-focused solutions to complex business processes in the Health, Financial Service, Insurance and Transportation industries. Adept at adjusting style and approach to orient around various audiences and circumstances, enabling partnerships and collaboration to revamp and improve processes, making quick decisions to meet customer needs. Capacity for leadership, managing and developing teams, facilitating training and communications, leveraging adaptability to thrive in demanding environments, responding rapidly to emergencies and changes to meet overall operational goals.Specialties: Sales & Distribution effectiveness, Operational leadership, DMAIC / Six Sigma / Lean, Competitive analysis, Project management, Continuous improvement, Individual and Team coaching. Kaizen trainer and facilitator, Lean Transformation.Customer journey maps, Kanban, Agile, Shared Services, KPIs, Success Metrics, A3s, problem solving, change management, ADKAR, FMEA, DOE, Project Management, Team Development, C level partnerships, Networking, Communications, Director, Vice President, Lean Management,', 'I Eliminate Operations Chaos to Maximize Profitability', 'Jefferson Wells USA', '[{"company":"Jefferson Wells USA","company_id":"jefferson-wells-usa","industry":"Management Consulting","location":"United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Jefferson Wells USA","title":"Senior Business Process Consultant"}],"url":"https://www.linkedin.com/company/jefferson-wells-usa"},{"company":"NEPI","company_id":null,"location":"United States","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"NEPI","title":"Owner/Consultant"}],"url":""},{"company":"Sun Life Financial","company_id":"sun-life-financial","location":"Greater Boston Area","positions":[{"description":"Built budget neutral US based Lean Six Sigma team from the ground up. Total savings of over 10 million since inception. Initial US lead on rollout of companywide Lean Management System.Introduced the Lean Six Sigma Green Belt Program in the US and certified over 20 candidates with over 5 million in savings while inserting advanced problem solvers into the organization during critical lean transformation efforts. Built budget neutral US based Lean Six Sigma team from the ground up. Total savings of over 10 million since inception. Initial US lead on rollout of companywide Lean Management System.Introduced the Lean Six Sigma Green Belt Program in the US and certified over 20 candidates with over 5 million in savings while inserting advanced problem solvers into the organization during critical lean transformation efforts.","duration":"2013 2019 6 years","duration_short":"6 years","end_date":"2019","start_date":"2013","subtitle":"Sun Life Financial","title":"Director Lean Solutions | Master Black Belt"}],"url":"https://www.linkedin.com/company/sun-life-financial"},{"company":"Prudential Financial","company_id":"prudential-financial","location":null,"positions":[{"description":"• Project Manager for bank transition project to deregister as a savings and loan holding company due to implications of the Volcker Rule under the Dodd Frank Wall Street Reform and Consumer Protection Act:• Led primary and contingency planning, communications and due diligence activities, transferring approximately $805 million in FDIC-insured deposits and saving $32 million in potential CD payouts.• Served as Technology Resource Manager for the bank Brokerage and Capital Markets organization.• Chief of Staff for Bank President","duration":"Aug 2011 Feb 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2013","start_date":"Aug 2011","subtitle":"Prudential Financial","title":"Director, Bank and Brokerage Solutions"},{"description":"• Institutionalized BPM tools in the Prudential Retirement division and trained operations personnel, coworkers and peers, driving demand for replication of black belt expertise in other business areas.","duration":"Jun 2009 Aug 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2011","start_date":"Jun 2009","subtitle":"Prudential Financial","title":"Director, Business Strategies & Solutions - BPM - Six Sigma - Retirement Division"}],"url":"https://www.linkedin.com/company/prudential-financial"},{"company":"The Hartford Financial Services Group / USWM","company_id":"the-hartford","location":null,"positions":[{"description":"• Trained senior leaders and project teams on leveraging Six Sigma in several key initiatives, mentoring several Green Belts, including oversight of Six Sigma skill development through project application.","duration":"Sep 2007 May 2009 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2009","start_date":"Sep 2007","subtitle":"The Hartford Financial Services Group / USWM","title":"Director Process Excellence - Life CO"},{"description":"• Led Six Sigma initiatives supporting Sales, Marketing, Distribution and P&C Claims.","duration":"Oct 2004 Sep 2007 3 years","duration_short":"3 years","end_date":"Sep 2007","start_date":"Oct 2004","subtitle":"The Hartford","title":"Director Black Belt | Six Sigma - Property & Casualty"},{"description":"• Managed Agency Licensing & Contracting teams for Property Casualty business","duration":"Jul 2001 Oct 2004 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2004","start_date":"Jul 2001","subtitle":"The Hartford","title":"Manager Agency Contracting - Property & Casualty"}],"url":"https://www.linkedin.com/company/the-hartford"},{"company":"United Parcel Service","company_id":"ups","location":"Greater New York City Area","positions":[{"description":"UNITED PARCEL SERVICE (UPS), Hartford, CT Supervisor, Industrial Engineering- Work Measurement Standards for South New England DistrictSupervisor, Information Technology – Manage South New England Technical team Inside Operations Supervisor – Manage 60+ Union Employees in Hub OperationsSupervisor, Air Operations, Waterbury Hub- Manage 15 Air package handlers and Drivers<script type=\\"text/javascript\\" src=\\"https://platform.linkedin.com/badges/js/profile.js\\" async defer></script>","duration":"1987 2001 14 years","duration_short":"14 years","end_date":"2001","start_date":"1987","subtitle":"United Parcel Service","title":"Industrial Engineering Supervisor | Senior IT Specialist"}],"url":"https://www.linkedin.com/company/ups"}]', '["Brian Rose “Rich Smith is an excellent Process Improvement Manager who I would recommend for any project. He is passionate about his work and establishes a vision and strategy at the beginning of each project. He is flexible to modify the approach, if needed, but smart enough to remind the team of the vision and goal to keep the team focused. His personality and creative problem solving are a perfect combination to drive positive outcomes. Rich is very customer focused. He will often ask the team to look at steps through the eyes of the customer, what value do they add, and how can that component of the process be made better for the customer. Rich is a strategic thinker and planner and has the ability to see what others often miss. He is an excellent motivator and does so to drive outcomes. I think of Rich as a \\"fixer\\" because he is driven to make things better, and most importantly, he is very, very good at it.”","Louis DiModugno “I had the pleasure of working with Rich as he went through continuous improvement methodology (Six Sigma Black Belt) training. Rich was a natural for this type of work because of his high energy and ability to lead a group towards looking at processes in a new light. He doesn\'t settle for \\"good enough,\\" he is always looking to make a process great. He has a high degree of integrity and truly partners with project \\"Champions\\" to ensure he exceeds his customers’ expectations. I would relish the opportunity to work with Rich again in the future.”"]']
User: ['Jennifer Pomeroy', 'Finance & Accounting professional with a passion for process improvement. Proven ability to develop and implement process improvement strategies that support business and financial objectives. Strong technical background including experience with testing and implementing various financial systems and EDI Data management. Analytical thinker with strong communication skills and documented success in building sound relationships with both internal and external customers.', 'Business Operations Specialist at McKinstry', 'McKinstry', '[{"company":"McKinstry","company_id":"mckinstry","industry":"Construction","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jan 2021","subtitle":"McKinstry","title":"HVAC Service Business Operations Specialist"}],"url":"https://www.linkedin.com/company/mckinstry"}]', '["Curtis Lyon “Jennifer is excellent at seeing both the grand scope and effect of a project, as well as understanding the details and how the small parts work together. Her planning and implementation skills have seen her through a number of projects, and her ability to understand technical issues in a very no-nonsense manner help her to communicate difficult issues to others easily and clearly.”","Chandra Grier “Jennifer Pomeroy is a consummate professional who is always looking out for the company\'s bottom line. She is able to communicate her point of view, helps with people\'s requests and does it with a sparkling personality. Jennifer has been a pleasure to work with at IBU. She is very responsive and professional while dealing with an inordinate number of requests from both internal and external customers. She is well organized and possesses a genuine satisfaction from going great lengths to improve her department. I wholeheartedly recommend Jennifer to your organization.”"]']### Assistant: The agent's job is to drive process improvement and maximize profitability, today the user is reaching out to the agent because they need assistance in developing and implementing process improvement strategies to support their business and financial objectives.
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### Human: Agent: ['Jason Hearn', 'Over 20 years of experience designing, implementing and supporting diverse enterprise information systems across physical, virtual, and cloud environments. Proven ability to identify issues or business requirements and consistently deliver thoroughly researched, designed and documented solutions. Results-oriented innovator, team leader, and career coach with demonstrative talent evaluating and implementing new and emerging technologies through collaboration to reduce operating costs, improve efficiency, and increase availability.', 'DevOps & SAFe Evangelist | Product Owner | Solutions Architect', 'Boeing', '[{"company":"Boeing","company_id":"boeing","industry":"Aviation & Aerospace","location":"Greater Denver Area","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Boeing","title":"Solution Architect & Product Owner"}],"url":"https://www.linkedin.com/company/boeing"},{"company":"Motorola Solutions","company_id":"motorolasolutions","location":null,"positions":[{"description":"","duration":"Sep 2015 Feb 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2017","start_date":"Sep 2015","subtitle":"Motorola Solutions","title":"DevOps Manager for Public Safety Applications"},{"description":"","duration":"May 2015 Sep 2015 5 months","duration_short":"5 months","end_date":"Sep 2015","start_date":"May 2015","subtitle":"Motorola Solutions","title":"DevOps Senior IT Architect"}],"url":"https://www.linkedin.com/company/motorolasolutions"},{"company":"Pegasus TransTech","company_id":"pegasus-transtech","location":"Greater Denver Area","positions":[{"description":"TripPak Services and ACS Advertising were divested from Xerox and acquired by Pegasus TransTech. During this change, in addition to my existing role as the lead Network systems engineer and infrastructure systems architect for these business units, I assumed management of all Linux host systems (SLES, RHEL, OracleLinux, Apache webfarms, Oracle database servers, BIND/DNS, Cron, Perl and shell scripting), Windows host systems (Hyper-V, AD, IIS, Exchange, Office 365, WSUS, NAS, applications), monitoring systems (Solarwinds Orion: NPM, NCM, APM, NTA, DPM Profiler), and phone systems (ShoreTel).I also resumed as the primary data Storage systems engineer managing vendor relationships, building solutions, and maintaining infrastructure (Pure Storage all flash tier 1 arrays with DR replication, NetApp Unified Storage on FAS series Filers, Starboard hybrid flash and SATA appliances, Nexsan E-Series, EMC CLARiiON, Brocade Silkworm & McData directors, Veeam backup systems & robotic tape libraries, QLogic & Emulex HBAs, Fibre Channel, iSCSI, NFS, CIFS, FCoE).I began developing my engineering and administrative skills in VMware vSphere, NSX, and vCloud.","duration":"May 2014 May 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2015","start_date":"May 2014","subtitle":"Pegasus TransTech","title":"Infrastructure Systems Architect"}],"url":"https://www.linkedin.com/company/pegasus-transtech"},{"company":"Xerox","company_id":"xerox","location":"Greater Denver Area","positions":[{"description":"When ACS was purchased by Xerox I took on an additional role. I transitioned in to the lead network systems engineer, while continuing to be an infrastructure systems architect. Firewalls, routing, switching, & load-balancing became my primary responsibility (Cisco Catalyst, Cisco Nexus, Cisco routers, Cisco ASA, Cisco PIX, Palo Alto Firewalls (PAN), Checkpoint Firewalls, Citrix Netscaler VPX, Riverbed SteelHead, Foundry ServerIron, TCP/IP, DHCP, Netflow, VoIP).Further, I was named the Denver office innovation leader, driving monthly innovation meetings to construct and document new ideas to improve the business.","duration":"Sep 2009 May 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"May 2014","start_date":"Sep 2009","subtitle":"Xerox","title":"Infrastructure Systems Architect"}],"url":"https://www.linkedin.com/company/xerox"},{"company":"Affiliated Computer Services","company_id":"affiliated-computer-services","location":"Greater Denver Area","positions":[{"description":"When TMI was purchased by ACS my primary responsibilities began to change as the Infrastructure team grew. I focused on Data Lifecycle Management and transitioned Microsoft systems engineering to new engineers. I was primarily responsible for all data storage systems including: SAN & fiber-channel systems (EMC, McData, Brocade, QLogic, and Emulex), multi-protocol unified NAS systems (NetApp), the corporate intranet (SharePoint), and data backup systems (Netbackup, CommVault, Overland VTLs and robotic libraries). As a primary ITIL process implementation advisor I developed, maintained, and controlled all data management procedures, processes and, documentation.I earned the 2007 ACS APEX AWARD for architecting and implementing a backup solution that reduced backup windows and increased recovery point reliability. This reduced catastrophic data loss while increasing the organizations ability to recover all critical data.","duration":"Feb 2004 Sep 2009 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2009","start_date":"Feb 2004","subtitle":"Affiliated Computer Services","title":"Senior Infrastructure Systems Engineer"}],"url":"https://www.linkedin.com/company/affiliated-computer-services"},{"company":"Truckload Management Services","company_id":"truckload-management-services","location":"Greater Denver Area","positions":[{"description":"This was the first of many roles I held within this changing organization. Initially, I was responsible for the design, availability, and performance of all Microsoft OS host systems in the infrastructure, including all applications on them. I worked closely with Unix host systems and DBAs to provide heterogeneous solutions and integrations. Developed support staff SOP and scripted automations. In addition, I engineered and lead a migration from distributed DAS to a consolidated fibre channel SAN using EMC technologies.","duration":"Nov 2002 Feb 2004 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2004","start_date":"Nov 2002","subtitle":"Truckload Management Services","title":"Senior Host Systems Engineer"}],"url":"https://www.linkedin.com/company/truckload-management-services"},{"company":"Advanced Systems Group","company_id":"advancedsystemsgroup","location":"Greater Denver Area","positions":[{"description":"Primary presales consultant and post sales engineer on Microsoft technology based projects for respected storage solutions VAR. Emphasis geared toward Microsoft exchange and domain migrations, EMC Clariion projects, storage system resource management and analysis tools, McData and Emulex fibre channel switching, heterogeneous Veritas data backup solutions, and Checkpoint network security firewall implementations. Generated proposals and technical statements of work in response to customer requests for service. Developed relationships with top storage, security, and data protection product manufacturers such as EMC, Veritas, Hitachi, Checkpoint, Sun, and Microsoft. Tested and demonstrated cutting-edge technologies in ASG labs for customers and then assisted in the integration of these new products into their existing enterprises.","duration":"May 2002 Nov 2002 7 months","duration_short":"7 months","end_date":"Nov 2002","start_date":"May 2002","subtitle":"Advanced Systems Group","title":"Senior Microsoft & Storage Systems Consultant"}],"url":"https://www.linkedin.com/company/advancedsystemsgroup"},{"company":"Western Integrated Networks LLC (Winfirst)","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Foremost corporate systems engineer working with vendors, developers, and executives during evaluation, integration, and upgrades of network security and Microsoft system technologies during all internal IT projects. Responsible for all Microsoft platform systems and network firewalls. Top-level support and escalation for system administrators and helpdesk staff while automating and scripting operational tasks, writing technical documentation, and developing internal IT FAQ database. Foremost corporate systems engineer working with vendors, developers, and executives during evaluation, integration, and upgrades of network security and Microsoft system technologies during all internal IT projects. Responsible for all Microsoft platform systems and network firewalls. Top-level support and escalation for system administrators and helpdesk staff while automating and scripting operational tasks, writing technical documentation, and developing internal IT FAQ database.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Western Integrated Networks LLC (Winfirst)","title":"Senior Systems Engineer"}],"url":""},{"company":"Rhythms NetConnections","company_id":"rhythms-netconnections","location":"Greater Denver Area","positions":[{"description":"Project manager and technical lead, directing Microsoft systems administrators through numerous multi-million dollar projects. Mentored and trained staff for Microsoft Certified Systems Engineering (MCSE) certification. Developed and supervised Windows server deployment process dramatically reducing delivery time. Constructed multiple data centers while implementing and integrating over 300 Microsoft servers within ecommerce business unit. Project manager and technical lead, directing Microsoft systems administrators through numerous multi-million dollar projects. Mentored and trained staff for Microsoft Certified Systems Engineering (MCSE) certification. Developed and supervised Windows server deployment process dramatically reducing delivery time. Constructed multiple data centers while implementing and integrating over 300 Microsoft servers within ecommerce business unit.","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Rhythms NetConnections","title":"Microsoft Systems Consultant"}],"url":"https://www.linkedin.com/company/rhythms-netconnections"},{"company":"Rush Creek Solutions (Business Products Inc.)","company_id":null,"location":"Littleton, Colorado","positions":[{"description":"Top year 2000 billable resource with IT consulting firm for Denver metro area. Provided enterprise level network solutions and project management to numerous clients. Gained valuable expertise in onsite technical presales while simultaneously managing multiple client relationships. Created project hardware resource assessments, technical documentation, and proposal statements of work. Architected and implemented IT and environmental systems for corporate office server room to enterprise level data centers builds. Held key positions in eBusiness, SANs / High-availability, and Security teams. Rush Creek\'s foremost expert on Microsoft platform security and server hardening.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Rush Creek Solutions (Business Products Inc.)","title":"System Consultant"}],"url":""},{"company":"FrontierVision Operating Partners, L.P.","company_id":"frontiervision-operating-partners-l-p-","location":"Greater Denver Area","positions":[{"description":"Promoted to IT Director level position. Matured from PC technician and network administrator to chief corporate representative during decision making, testing, and implementation of all information technology. Designed and formed new IT department and developed procedures. Coordinated nationwide projects, providing support, training, and guidance for dispersed local network administrators. Oversaw IT efforts for merger and acquisition company, assimilating various individual networks into centrally managed WAN with shared systems and software standards.","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"FrontierVision Operating Partners, L.P.","title":"MIS Coordinator"}],"url":"https://www.linkedin.com/company/frontiervision-operating-partners-l-p-"},{"company":"ComputerCity","company_id":"computercity","location":"Denver, Colorado","positions":[{"description":"Primary corporate sales department technician and order expeditor. Supported both small business and enterprise corporate account sales staff by acquiring, configuring, and delivering products to clients. Primary corporate sales department technician and order expeditor. Supported both small business and enterprise corporate account sales staff by acquiring, configuring, and delivering products to clients.","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"ComputerCity","title":"Corporate Sales OE"}],"url":"https://www.linkedin.com/company/computercity"}]', '["Chad Goins, PMP “Jason is a seasoned architect who brings considerable experience, an inquisitive nature and an easy-going, affable nature that makes him extremely easy to work with in any variety of team dynamics. Jason consistently demonstrates a keen interest in making sure that the technologies he selects and deploys exceed business goals. I had the pleasure of working with Jason for 7+ years and would always welcome the opportunity to do so again. During our time together, Jason helped architect and manage an IT infrastructure that enabled the business to provide a variety of SaaS solutions to 1,000+ clients. I would strongly recommend Jason - his results speak for themselves.”","David Abbott “I have had the opportunity to work with Jason Hearn over the past 8.5 years with him as my mentor, co-worker, direct-report, and friend. I would enthusiastically recommend him to any employer looking to add a skilled architect to their team. Jason is extremely talented and has demonstrated time and again his ability to remain flexible as technology and corporate demands change. He has adapted and mastered multiple disciplines over the years, such as Microsoft Technologies, Storage, Networking, Linux, and everything between. With every one of those technologies he has been successful at simplifying and improving both the infrastructure and the processes/procedures. Jason has the rare ability to effectively mentor and pass along knowledge to his peers. He is able to take complex concepts and break them down so that knowledge is effectively transferred to individuals of different skill levels. When working with a diverse staff this skill can in invaluable to increasing the overall knowledge and productivity of the entire team. I would gladly work with Jason again and any company will be lucky to have him on their staff. ”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide technical support and guidance. Today, the user is reaching out to the agent because they need assistance with optimizing the production line for a healthcare manufacturing company.
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### Human: Agent: ['Charles Norlock (Veteran)', 'Highly motivated, hardworking information technology professional with a passion to succeed in the classroom as well as in my professional career. Eager to combine my academic theory and lab knowledge with my military discipline and professional experience.', 'Client Solutions Engineer at Comcast Business', 'Comcast Business', '[{"company":"Comcast Business","company_id":"comcast-business","industry":"Telecommunications","location":"Oak Brook, IL","positions":[{"description":"Job Summary:Responsible for technical sales support on Advanced Voice services toachieve target budget for the sales professionals with which they arealigned. Act as the technical expert during the presales process. Works as a collaborativemember of the sales team to market and sell the Company\'s voice productlines including Business Voice Edge, PRI, SIP Trunks, Hospitality andBCI services as a bundle or standalone offer.Core Responsibilities:- Analyze customer requirements and needs to understand how Comcastproducts and services can be applied to meet the needs of the customer.- Translate technical design requirements and create and deliver salespresentations that demonstrate technical knowledge of Comcast productsand services.- Prepare proposals that include cost effective solutions for customerswhile solving potential configuration challenges.- Recommend appropriate product bundles with accurate pricingpromotional discounts for multi-product orders.- Set appropriate expectations with the customers.- Drive sales closure to shorten the sales cycle and ensure goals andobjectives are achieved.- Train and coach sales professionals to understand and successfullysell advanced voice solutions.","duration":"Sep 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Comcast Business","title":"Client Solutions Engineer"}],"url":"https://www.linkedin.com/company/comcast-business"},{"company":"Midwest Telecom of America","company_id":"midwest-telecom-of-america","location":"Merrillville, IN","positions":[{"description":"• Assist Sales Reps. with answers to how our infrastructure works for clients• Assist Network Engineer with programming of routers/switches• Configuring/Troubleshooting/upgrading of phone servers• Conduct training on phone systems/servers• Conduct site testing for DVR, IP PBX, Wi-Fi systems• Allworx programmer/troubleshooting• Allworx Certified • Assist Sales Reps. with answers to how our infrastructure works for clients• Assist Network Engineer with programming of routers/switches• Configuring/Troubleshooting/upgrading of phone servers• Conduct training on phone systems/servers• Conduct site testing for DVR, IP PBX, Wi-Fi systems• Allworx programmer/troubleshooting• Allworx Certified","duration":"Apr 2012 Aug 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2014","start_date":"Apr 2012","subtitle":"Midwest Telecom of America","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/midwest-telecom-of-america"},{"company":"Indiana Army National Guard","company_id":null,"location":"Hammond, IN","positions":[{"description":"Transported troops, supplies and equipment when and where needed. Provided forward support to other units. Transported troops, supplies and equipment when and where needed. Provided forward support to other units.","duration":"Jun 2006 Jun 2013 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2013","start_date":"Jun 2006","subtitle":"Indiana Army National Guard","title":"Military Transport Specialist"}],"url":""},{"company":"US Army","company_id":"us-army","location":"Ft. Hood, TX","positions":[{"description":"","duration":"Jan 2001 Apr 2005 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2005","start_date":"Jan 2001","subtitle":"US Army","title":"Military Transport Specialist"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Marvin Carpenter “Charles is a very bright, motivated, and hard working individual. Charles will be an asset to any company that he works with.”","John McMahon “Charles is a diligent student who brings insight and determination to the classroom. His accomplishments have helped to bring many students new perception into their studies.”"]']
User: ['Steve Liquori', 'Goal-oriented proffestional with over 15 years experience seeking a position that is challenging, fast pace, and team oriented. Managed a team that supported Disaster Recocery testing over an MPLS Network. Oversaw the testing support with the installation for our customers over a Global Network. Maintained KPI’s in accordance with company Policies and SLA agreements. I can be reached by e-mail or phone. steve.liquori212@gmail.com 215-514-9434', 'Network Operations Center at Comcast', 'Comcast', '[{"company":"Comcast","company_id":"comcast","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Comcast","title":"Network Operations Center"},{"description":"","duration":"Apr 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Comcast Cable","title":"Deployment Engineer"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"SunGard Availability Services","company_id":"sungard-availability-services","location":"","positions":[{"description":"Goal-oriented manager with significant experience supporting the installation and testing of new services on a Layer I, Layer II MPLS network. Driven to meet companies SLA agreements in a fast pace environment. Strong administrative skills balancing a heavy work load in support of multiple platforms in support of testing T1, T3, OC3, OC48, OC192’s, 10m, 100, GIGE, and 10GIGE circuits. Extensive experience in team development with strong communication and problem-solving skills.• Increasing Customer Satisfaction • Data Center Operations• Managed a team that supported testing and acceptance of new customer circuits over a Ciena Network to include testing the infrastructure backbones connecting vendors to the customers’ cabinets. Supported recovery services testing and disasters for Web Redirect, Net Redirect, IP Redirect, and LanBridge Services over a Juniper Network. • Tested and turned up an average of 40 new circuits a month. • Supported over 1,000-recovery test on 4 platforms while maintaining SLA standards.• Created a tracking system to drive the speedy execution of all tests and turn ups.• Developed employees understanding of the SungardAS network. Created a career path for the employees to move into Core and Design positions. • Created a standard for work instructions that helped new employees learn the position and responsibilities so that they can support company objectives more effectively, increasing their productivity by 3 months.• Ensured that the Testing and Acceptance team followed company objectives and Core Values.• Provided an escalation point between the carriers and customers in support of turning up new customer circuits. Tier 2-escalation manager for Recovery test.• Established career goal for the Testing and Acceptance team and ensured training by internal or external means.• Interviewed and hired engineers that supported Testing and Acceptance who further moved on to Core, Product, and engineering teams.","duration":"Jun 2004 Jan 2017 12 years 8 months","duration_short":"12 years 8 months","end_date":"Jan 2017","start_date":"Jun 2004","subtitle":"SunGard Availability Services","title":"Manager Testing and Acceptance"}],"url":"https://www.linkedin.com/company/sungard-availability-services"},{"company":"World Communication Center","company_id":"world-communication-center","location":"","positions":[{"description":"Provided Layer I testing support in a NOC environment. Responsibilities included trouble-shooting to identify outages and restore services while working with field technicians and vendors. • Worked on a new platform called Scopus that reported MFS circuit outages. Created the work instructions and trained employees on how to use the application.• Became the subject matter expert for MFS circuits and was the first point of escalations. Quickly identify the problems and pushed for speedy recovery time.","duration":"Jun 1999 Apr 2002 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2002","start_date":"Jun 1999","subtitle":"World Communication Center","title":"Telecom Tech II"}],"url":"https://www.linkedin.com/company/world-communication-center"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"","positions":[{"description":"16 years of service in the Marines. ANGLICO particiapated in Grenada 19837th Comm Battalion Okinawa Japan 1984 - 19879th Comm Battalion Oceanside Ca. Participated in Operation Desert Shield and Desert Storm with the 13th MEU9th Comm Participated in Somalia HS Battalion 1994-1996 Radio ChiefMedical Battalion 1996 to 1997 Communication Officer/ChiefRecruiting Depot Bergen NJ 1997-1998 16 years of service in the Marines. ANGLICO particiapated in Grenada 19837th Comm Battalion Okinawa Japan 1984 - 19879th Comm Battalion Oceanside Ca. Participated in Operation Desert Shield and Desert Storm with the 13th MEU9th Comm Participated in Somalia HS Battalion 1994-1996 Radio ChiefMedical Battalion 1996 to 1997 Communication Officer/ChiefRecruiting Depot Bergen NJ 1997-1998","duration":"Dec 1982 Dec 1998 16 years 1 month","duration_short":"16 years 1 month","end_date":"Dec 1998","start_date":"Dec 1982","subtitle":"United States Marine Corps","title":"Staff Sergeant"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["“When an issue occurs, and Steve\'s team is needed for resolution, I always feel at ease because I know that his team documentation is clear, concise and easy to find. Steve has built a great team who all take great pride in the work they do and it shows to co-workers and customers. Steve leads by example by striving to be an expert in anything that comes his way. The familiarity that Steve has with process, procedure and the SunGard network has helped solve many high level outages in a quick and efficient manner. Steve gets things done!”","“Steve is a very detail oriented individual with unprecedented devotion towards team success. I have been fortunate to work with Steve and witness first hand his level of dedication and commitment to his responsibilities.”"]']### Assistant: The agent's job is to provide technical sales support on advanced voice services, and today the agent is reaching out to the user to discuss potential solutions for their network infrastructure needs.
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### Human: Agent: ['Brad Piotrowski, DDS', "Hi, I am Dr. Brad Piotrowski, owner of a private laser periodontal practice in sunny Naples, Florida.I strive to help my patients achieve optimum oral health and to improve their quality of life. I look forward to connecting with you soon and you should know I spend most of my time helping people improve their oral health. While I can't treat everyone directly I can always try to educate people and share brief but valuable tips and information on how to stay smiling brighter for longer.Specialties: Dental Implants, Botox, Oral Cancer Screening, Laser Dentistry", 'Specialist in Periodontics & Dental Implants', 'Bradley Piotrowski, DDS, MSD, LLC', '[{"company":"Bradley Piotrowski, DDS, MSD, LLC","company_id":null,"location":"","positions":[{"description":"My private practice in operation for over 16 years. Our philosophy is to create the best possible dental results in a relaxed and comfortable environment.","duration":"1995 - Present 26 years","duration_short":"26 years","end_date":"Present","start_date":"1995","subtitle":"Bradley Piotrowski, DDS, MSD, LLC","title":"Principal"}],"url":""},{"company":"Indianapolis V.A. Medical Center","company_id":null,"location":"","positions":[{"description":"Residency","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"Indianapolis V.A. Medical Center","title":"Resident D.D.S."}],"url":""},{"company":"Detroit VAMC VA Medical Hospital","company_id":null,"location":"Detroit, MI","positions":[{"description":"General Dental Practice","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Detroit VAMC VA Medical Hospital","title":"Resident General Practice"}],"url":""}]', '["LinkedIn User “Dr Brad Piotrowski is an excellent periodontist. He is definitely a professional that I have recommended patient\'s to. He and his team are compassionate and friendly. He provides an outstanding array of modern procedures such as: Laser periodontal therapy, Botox, Dental Implants and cosmetic gum grafting. He is one of the best in our field. He is concerned about his patients and spends a tremendous amount of time educating them about their treatment options and then providing care in a warm and gentle enviroment. I have and will continue to recommend patients to Dr Brad Piotrowski. Sincerely and warmly, Dr Paul J. Denemark, Board Certified Periodontist, Burr Ridge, Illinois. www.DrDenemark.com”","🍒 Cherry Tidwell “Dr. Brad is a valued client of ours at Cybernetic Social Media. He is very easy to work with and very glad to work for a recognized and respected Doctor in our community. It is always a pleasure speaking and working with Dr. Brad, and I\'m sure that all of his patients feel the same way about him and his practice.”"]']
User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to educate patients on oral health and provide dental care, and today the user is reaching out to the agent because they need to schedule a consultation for possible dental implants.
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### Human: Agent: ['Jon Henson', "Over the years, I've had the incredible opportunity to work with some of the largest talent + brands to hit the ‘scene’ across both traditional and digital channels. Today’s digitally native world is fast-paced, feels ever-changing, and is often complicated seeming, but amidst it all, my philosophy remains simple: My passion? The creator economy. My goal? Build the biggest creator brands in the marketplace.", 'Talent Management & Brand Partnerships @ Underscore Talent', 'Underscore Talent', '[{"company":"Underscore Talent","company_id":"underscoretalent","industry":"Entertainment Providers","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Underscore Talent","title":"Director of Talent"},{"description":"","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Underscore Talent","title":"Coordinator, Digital Talent Management & Brand Partnerships"}],"url":"https://www.linkedin.com/company/underscoretalent"},{"company":"APA Agency","company_id":"apa-talent-and-literary-agency","location":null,"positions":[{"description":"","duration":"Feb 2020 Jan 2021 1 year","duration_short":"1 year","end_date":"Jan 2021","start_date":"Feb 2020","subtitle":"APA Agency","title":"Assistant, Celebrity & Influencer Brand Partnerships"},{"description":"","duration":"Jun 2019 Feb 2020 9 months","duration_short":"9 months","end_date":"Feb 2020","start_date":"Jun 2019","subtitle":"APA Agency","title":"Agent Trainee"}],"url":"https://www.linkedin.com/company/apa-talent-and-literary-agency"},{"company":"Universal Attractions Agency","company_id":"universal-attractions","location":"Greater New York City Area","positions":[{"description":"","duration":"May 2019 Jun 2019 2 months","duration_short":"2 months","end_date":"Jun 2019","start_date":"May 2019","subtitle":"Universal Attractions Agency","title":"Agent Intern"}],"url":"https://www.linkedin.com/company/universal-attractions"},{"company":"Upfront, Inc.","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Jun 2018 May 2019 1 year","duration_short":"1 year","end_date":"May 2019","start_date":"Jun 2018","subtitle":"Upfront, Inc.","title":"Promoter Rep/Production Assistant - Concert & Events"}],"url":""},{"company":"Old Dominion University","company_id":"old-dominion-university","location":"Norfolk, Virginia","positions":[{"description":"","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Old Dominion University","title":"Peer Mentor - Entrepreneurial Learning Community"}],"url":"https://www.linkedin.com/company/old-dominion-university"}]', '["Angela Tamajka “Jon is eager, willing to learn and able to take on tasks independently. Jon did a myriad of organizing, working through spreadsheets, collecting data, delivering posters and flyers to the community and learning the business basics. At the time, Jon had minimal experience since he was a high school student, however, his personality and ability to connect with people was apparent. I was able to partner Jon with one of our local TV stations and Make A Wish foundation for a young adult who wanted to see an event at the Tacoma Dome. After the logistics had been arranged, Jon worked with the team to ensure that the arrangements were carried through and made adjustments as needed. Jon did a fantastic job managing the ins and outs and special needs of the child and not only did the child have a great experience, but Jon did too. Jon is a genuine, passionate individual with much to offer any employer!”","Jasmine Cunanan “Jon and I met while attending Old Dominion University in 2015. I was immediately blown away by his bravado for business ingenuity, entrepreneurship and marketing (specifically as a Social Media Manager and Experiential Field Specialist). Jon’s mentality has always been simple, though effective: he is driven to achieve outstanding results and is strongly motivated to exceed expectations. When I’ve needed reliable SMM and Field Specialists in the Mid-Atlantic region, Jon was the person I called (and would still call). He is easy to bounce ideas off of, an optimist with a clear focus and a true team player!”"]']
User: ['Kevin Morgan', 'Experienced Software Engineer with a demonstrated history of working in the software industry. Developed multiple enterprise applications. Skilled in Javascript, Node.js and React. Strong Developer with a Bachelor of Science - BS focused in Computer Engineering from University of South Florida.', 'Senior Software Engineer', 'ConnectWise', '[{"company":"ConnectWise","company_id":"connectwise","industry":"Software Development","location":"Tampa, Florida, United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"ConnectWise","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/connectwise"},{"company":"eNotaryLog","company_id":"enotarylog","location":"","positions":[{"description":"Developed and maintained REST API revolving around notary managementusing React, Node, and PostgreSQL.Implemented \\"eSignature\\" application allowing clients to \\"eSign\\" legaldocuments in compliant manner.Trained and managed team of seven developers and discussed technicalissues with product owner to provide resolution and apply best practices.Promoted to Team Lead within six-month timeframe due to exceeding goalsand for ability to handle high-priority initiatives. Developed and maintained REST API revolving around notary managementusing React, Node, and PostgreSQL.Implemented \\"eSignature\\" application allowing clients to \\"eSign\\" legaldocuments in compliant manner.Trained and managed team of seven developers and discussed technicalissues with product owner to provide resolution and apply best practices.Promoted to Team Lead within six-month timeframe due to exceeding goalsand for ability to handle high-priority initiatives.","duration":"Jan 2020 Apr 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2021","start_date":"Jan 2020","subtitle":"eNotaryLog","title":"Software Development Team Lead and Scrum Master"}],"url":"https://www.linkedin.com/company/enotarylog"},{"company":"PostcardMania","company_id":"postcardmania","location":"","positions":[{"description":"Designed and developed public REST API with Open API 3.0 Standards using.NET Core, React, and MySQL, allowing customers to order directmail/postcards creating an entirely new revenue stream.Revised, modularized and updated old code bases to modern developmentstandards, reducing operating costs and improving functionality, transitionedfrom jQuery to React.Managed external and internal developer portal containing swagger-basedinterfaces and “How-To” articles. Designed and developed public REST API with Open API 3.0 Standards using.NET Core, React, and MySQL, allowing customers to order directmail/postcards creating an entirely new revenue stream.Revised, modularized and updated old code bases to modern developmentstandards, reducing operating costs and improving functionality, transitionedfrom jQuery to React.Managed external and internal developer portal containing swagger-basedinterfaces and “How-To” articles.","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"PostcardMania","title":"Software Developer"}],"url":"https://www.linkedin.com/company/postcardmania"},{"company":"LeapCaller","company_id":"leapcaller","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Developed calling and texting platform using Node, Vue, Vuex and MongoDBallowing customers to contact potential leads en masse.Introduced agile methodologies and effective development best practices todivision to enhance product development.Attended TWILIO Signal tech conference and became a TWILIO Champion. Developed calling and texting platform using Node, Vue, Vuex and MongoDBallowing customers to contact potential leads en masse.Introduced agile methodologies and effective development best practices todivision to enhance product development.Attended TWILIO Signal tech conference and became a TWILIO Champion.","duration":"Feb 2017 Jan 2019 2 years","duration_short":"2 years","end_date":"Jan 2019","start_date":"Feb 2017","subtitle":"LeapCaller","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/leapcaller"}]', '["Kenneth S. “As someone who was under Kevin in the beginning of my career, I was able to learn so much from him. He is highly skilled. He is very passionate for coding and teaching others his knowledge. I had the privilege to work with him in many assignments. Thanks to Kevin, I have been able to accelerate my growth in web development.”","Madeline Collins “Kevin is one of the best leaders and engineers I\'ve had the pleasure of meeting! He works cross-functionally with ease and mentored interns with charisma, clarity, and an energetic kindness. He isn\'t afraid to delve deeper into problems on both the technical and business sides of the company and worked overtime to solve them with super tight turn-arounds. Very self-motivated and independent, and with a good sense of humor to boot. It was a pleasure working with him, and I\'d be happy work with him again in the future.”"]']### Assistant: The agent's job is to manage talent and brand partnerships, and today the user is reaching out to the agent because they need assistance in developing a software application for a creator brand in the marketplace.
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### Human: Agent: ['Felicia Chu', 'Dr. Felicia Chu has been the owner of Celebrating Smilies for 10 years. In November of 2009, Dr. Chu built the first "green" dental office in Elgin. She built her office to meet the standards of being eco-friendly. She is a member of the Elgin Chamber of Commerce, the American Dental Association, Chicago Dental Society, Women In Management, Fox Valley River Dental Society, and the Illinois Dental Society Association. Specialties: Crowns, bridges, implants, composite fillings, amalgam fillings, dentures, partials, whitening options, veneers, cleanings, periodontal cleanings, and digital x-rays.', 'Dentist at Celebrating Smiles', 'Celebrating Smiles', '[{"company":"Celebrating Smiles","company_id":null,"location":"","positions":[{"description":"Celebrating Smiles was created in 1991, when I bought the practice from a retiring dentist. Celebrating Smiles was created in 1991, when I bought the practice from a retiring dentist.","duration":"Jan 1991 - Present 30 years 11 months","duration_short":"30 years 11 months","end_date":"Present","start_date":"Jan 1991","subtitle":"Celebrating Smiles","title":"Dentist and Owner"}],"url":""},{"company":"Elgin Chamber of Commerce","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Elgin Chamber of Commerce","title":"Dentist"}],"url":""},{"company":"Northwest Oral Maxillary Service","company_id":null,"location":"","positions":[{"description":"I have worked with Northwest Oral Maxillary Services on several occassions when the patient\'s treatment needed to be coordinated. I have worked with Northwest Oral Maxillary Services on several occassions when the patient\'s treatment needed to be coordinated.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Northwest Oral Maxillary Service","title":"Worked with"}],"url":""},{"company":"Sherman Hospital","company_id":"sherman-hospital","location":"","positions":[{"description":"","duration":"1991 2010 19 years","duration_short":"19 years","end_date":"2010","start_date":"1991","subtitle":"Sherman Hospital","title":"Emergency Dentist"}],"url":"https://www.linkedin.com/company/sherman-hospital"}]', '["Debbie Domagalski “Dr. Felicia Chu opened a beautiful new \'Green\' office in Elgin. The atmosphere is friendly and comforting. I recommend Dr. Chu for all your dental needs - she\'s wonderful!”","Kim Gilmore “Dr. Chu & her staff are so friendly and really passionate about their patient\'s oral health. She is the most gentle caring dentist I\'ve ever been to. She is great with my kids and patient and understanding of squirmy youngsters. Her hygenists are thorough & gentle! I highly recommend Celebrating Smiles & Dr. Chu!”"]']
User: ['Jackie Checho', 'Specialties: Fluent in English and Spanish', 'Sr. Media Manager, Heineken', 'The HEINEKEN Company', '[{"company":"The HEINEKEN Company","company_id":"heineken","industry":"Food and Beverage Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"},{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"dentsu luxe","company_id":null,"location":"NYC","positions":[{"description":"Client: LVMH - Hennessy Client: LVMH - Hennessy","duration":"Jan 2019 Aug 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2021","start_date":"Jan 2019","subtitle":"dentsu luxe","title":"Director, Planning"}],"url":""},{"company":"Carat","company_id":"carat","location":null,"positions":[{"description":"Clients: Mondelez, P&G","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"Carat","title":"Associate Director, Communication Planning"},{"description":"Global Mastercard, Diageo","duration":"Nov 2013 Nov 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2015","start_date":"Nov 2013","subtitle":"Carat","title":"Supervisor, Communications Planning"},{"description":"Client: Diageo vodka, wine, and liqueur brands","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Carat","title":"Communications Planner"}],"url":"https://www.linkedin.com/company/carat"},{"company":"Havas Media","company_id":"havas-media","location":"","positions":[{"description":"Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"Havas Media","title":"Media Planner"}],"url":"https://www.linkedin.com/company/havas-media"},{"company":"Casanova Pendrill","company_id":"casanova-mccann","location":"","positions":[{"description":"Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita","duration":"Sep 2010 Jan 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2012","start_date":"Sep 2010","subtitle":"Casanova Pendrill","title":"Jr. Media Planner"}],"url":"https://www.linkedin.com/company/casanova-mccann"},{"company":"Tribune Broadcasting","company_id":"tribune-broadcasting","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Tribune Broadcasting","title":"Marketing & Research Intern"}],"url":"https://www.linkedin.com/company/tribune-broadcasting"}]', '["Ian Britt “After working with Jackie for only a week, I noticed that there was something special about her. After working with her for several months I knew that she\'d be a great asset to any team she joined. She worked extremely hard to make sure that her projects were completed on a timely basis - but more than that, she cared about her clients\' needs and fought to help them every step of the way, sometimes at the expense of her taking on significantly more work than was necessary. When she called in sick, she LITERALLY CALLED IN. We\'d get calls every couple of hours with her on the other end making sure her projects were moving forward in her absence. Jackie was a great worked and a great presence in the office. It\'s just not the same without her...”","Liz St. John “Jackie made a significant contribution to the account management department, and I can\'t speak highly enough of her commitment, hard work and thoroughness. Jackie always goes the extra mile to ensure that campaigns were coordinated completely between client and agency, and I had no hesitation in encouraging her to work directly with the client when the need arose. She is professional, articulate, innovative and completely reliable. A real pleasure to work with.”"]']### Assistant: The agent's job is to provide dental services and maintain an eco-friendly dental office, and today the user is reaching out to the agent because they need assistance with coordinating a dental treatment for a bilingual client.
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### Human: Agent: ['Craig Appleby', 'Accomplished real estate and retail executive, with extensive management experience who has utilized the dynamic combination of both big box retail and specialty retail. Hands-on innovative merchandising and operations expert who employs insightful analytical skills and participative management style to produce record sales and profitable business results as well as operational excellence. With a degree in Architecture, I incorporate many facets that make up the complex understanding of commercial markets, including industry guidance, contract and lease negotiations, and strategic location and positioning planning. I use state of the art technology in marketing and research for optimum results for my clients. ~Corporate Services ~Real Estate Planning ~Transaction Management ~Architectural Design & Construction ~Market knowledge & Location planning I have extensive sales experience in managing and training professionals for 20 years in a multi-billion dollar retail corporation. I incorporate expert experience in landlord & tenant representation with qualitative and quantitive knowledge of current market trends. I specialize in, but not limited to, office, retail, medical, industrial, land, and multi-family commercial markets. With my retail customer-service experience, educational experience, and diversified real estate experience, I give unmatched hands-on personal care, at the same time giving vital communicative attention to my clients. People are my passion, satisfying the needs those who put their trust in me.', 'Commercial Specialist at Fine Properties, Inc.', 'Fine Properties, Inc.', '[{"company":"Fine Properties, Inc.","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"Fine Properties, Inc.","title":"Commercial Specialist"}],"url":""},{"company":"Zann Commercial Brokerage, Inc.","company_id":null,"location":"Houston, Texas","positions":[{"description":"Represented buyer & tenants, as well as developed and maintained landlord relationships for commercial transactions; Prepared, revised, and used negotiating skills for direct leases and subleases using analytical and subjective tools, demographic analysis, and financial studies for retail, office, and industrial uses. Involved with partnership with legal services, all phases of construction, and involved in the operations to execute each tenant\'s real estate strategy in new leases, renewals, rent deductions, early terminations, or other strategic plans with the tenant or landlord.Leased and sold commercial office, retail, medical, industrial, and other real estate on a continual basis.Consistently achieved savings for tenants 15%-35% on renewals and new deals by negotiating effectively with brokers and landlords.Utilized my Architectural background to read, analyze and produce floor and spaces plans. Ability to multi-task while working independently or as a team player sets me apart from other professionals in this field.","duration":"Sep 2010 Dec 2014 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2014","start_date":"Sep 2010","subtitle":"Zann Commercial Brokerage, Inc.","title":"Commercial Specialist"}],"url":""},{"company":"S. E. Covington & Company","company_id":null,"location":"","positions":[{"description":"2005-2010Represented buyer & tenants, as well as developed and maintained landlord relationships for commercial transactions; Prepared, revised, and used negotiating skills for direct leases and subleases using analytical and subjective tools, demographic analysis, and financial studies for retail, office, and industrial uses. Involved with partnership with legal services, all phases of construction, and involved in the operations to execute each tenant\'s real estate strategy in new leases, renewals, rent deductions, early terminations, or other strategic plans with the tenant or landlord.Leased and sold commercial office, retail, medical, industrial, and other real estate on a continual basis.Consistently achieved savings for tenants 15%-35% on renewals and new deals by negotiating effectively with brokers and landlords.Utilized my Architectural background to read, analyze and produce floor and spaces plans. Ability to multi-task while working independently or as a team player sets me apart from other professionals in this field.","duration":"Sep 2005 Aug 2010 5 years","duration_short":"5 years","end_date":"Aug 2010","start_date":"Sep 2005","subtitle":"S. E. Covington & Company","title":"Vice President"}],"url":""},{"company":"Drexel Heritage Furniture","company_id":null,"location":"","positions":[{"description":"2004-2005High-end specialty gift store adjoined by High End Furniture store in upscale part; Over saw the planning, construction, recruiting, hiring, training and opening of 17,500 sq. ft. furniture store, 9,000 sq. ft. gift store, and 11,000 sq. ft. warehouse, 4,000 sq. ft. existing 2nd gift store.Assisted in the buying process of the furniture and gift selection at High Point furniture market.Effectively marketed this new startup for the community with deep involvement with the city of Lexington city events and local radio stations.","duration":"Jun 2004 Aug 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2005","start_date":"Jun 2004","subtitle":"Drexel Heritage Furniture","title":"COO/District Manager"}],"url":""},{"company":"Dillard\'s, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1982 Aug 2002 20 years 1 month","duration_short":"20 years 1 month","end_date":"Aug 2002","start_date":"Aug 1982","subtitle":"Dillard\'s, Inc.","title":"General Manager"}],"url":""}]', '["Stephanie Dike, MBA, PMP “Craig was our agent in 2008 when we were looking for a commercial property to establish our Houston office. He really listened to us and helped us find a building that answered our needs perfectly. He didn\'t waste our time recommending properties that weren\'t a fit, and he was very patient and responsive when we asked him to investigate properties that we would encounter in passing. Ultimately, we found a great building that we purchased as a renovation project. Again, Craig was able to offer good advise and suggestions on how to proceed with the renovation phase of the project. I strongly recommend Craig for your commercial real estate needs. I was very happy with this buying experience.”","Dorsey Hall “I worked with Craig in a previous career and hold him in the highest regard as a Professional and Business manager. Craig is an accomplished individual that demonstrates an entrepreneurial spirit in the positions in which I observed. In addition to his business passion for success, he is a compassionate manager/person.”"]']
User: ['Brittany Duey-Obert', "My name is Brittany Duey I am a Real Estate Agent at JP & Associates Realtors. When you're ready to buy, sell, or lease - I want to be your GO-TO Realtor. DueyDFWrealtor@gmail.com - 214-264-7028 - www.brittanydueyrealtor.com I love making new professional acquaintances. Reach out if you want to talk tech, business, or real estate! Specialties: Networking, connecting people, business development, relationship building, communications, creative direction, working with new home buyers and consulting!", 'VP - Marketing & Business Development at Millennial Design + Build, LLC', 'Millennial Design + Build, LLC', '[{"company":"Millennial Design + Build, LLC","company_id":"millennial-design-build-llc","industry":"Construction","location":"Frisco, TX","positions":[{"description":"Millennial is Engaged In the Acquisition, Design, Build and Development of Luxury Residential and Commercial Real Estate. Millennial is Engaged In the Acquisition, Design, Build and Development of Luxury Residential and Commercial Real Estate.","duration":"Dec 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Millennial Design + Build, LLC","title":"VP - Marketing & Business Development"}],"url":"https://www.linkedin.com/company/millennial-design-build-llc"},{"company":"Scout & Cellar","company_id":"scoutandcellar","location":"DFW","positions":[{"description":"Wine is a tricky business, because when it comes to their growth cycle, grapes tend to march to the beat of their own drum. Their natural flavor, color and growing cycle is driven by nature. To capture sameness and establish predictability, producers rely on synthetic pesticides, chemical additives and sugar, which yield a product that tastes the same, bottle after bottle, year after year. Chemical pesticides and additives also make it possible to maximize yields and hide flaws, like bacteria and other unpleasant elements. Unfortunately, this processed wine is chemically-altered and completely unnatural, and you can taste it. We’re here to offer a chemical, additive-free wine, which provides more natural, altogether better-tasting wine experience to everyone. We’re here to offer CLEAN-CRAFTED™ wine.","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Scout & Cellar","title":"Independent Wine Consultant"}],"url":"https://www.linkedin.com/company/scoutandcellar"},{"company":"JP & Associates REALTORS","company_id":"jparrealestate","location":"3131 Turtle Creek Blvd #1015, Dallas, TX 75219","positions":[{"description":"JP And Associates REALTORS is a real estate brokerage firm specializing in residential real estate sales with additional services to support our clients needs and agents businesses. Our mission is to provide extraordinary services and exceed our clients’ expectations by always committing to the highest levels of professionalism, ethics and standards in the real estate industry.JP and Associates REALTORS is a real estate company with a solid structure and foundation built around success and productivity, we believe in providing a fun and rewarding environment for all our REALTORS and therefore always ready to support our REALTORs® Associates in any market and in any condition. All our REALTORs® will always strive to close more transactions in a given year than the average REALTOR®. Our goal is to recruit and retain the most professional, better trained REALTORs Associates in the local market.Our Associates cover the entire range of real estate sales from marketing luxury properties to REO/HUD servicing, to buyer, seller and tenant representation. With multiple offices in the Dallas Fort Worth area the company is quickly expanding outside of the DFW Metroplex and will soon begin serving the entire state of Texas with plans to expand Nationwide.","duration":"May 2015 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"JP & Associates REALTORS","title":"Real Estate Consultant"}],"url":"https://www.linkedin.com/company/jparrealestate"},{"company":"Sam Khoury Foundation - \\"The Pink Party\\"","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"LIKE US ON FACEBOOK: https://www.facebook.com/#!/samkhouryfoundationBUY YOUR TICKETS HERE: http://samkhouryfoundation.org/pink-party-2014/About:Sam Khoury Foundation focuses on providing servant leadership to grow, inspire and improve the overall well being of people and the communities.MissionSam Khoury Foundation focuses on providing servant leadership to grow, inspire and improve the overall well being of people and the communities they belong, with the ultimate goal of creating a more just and caring world. Company OverviewSince 2009, philanthropist and Dallas businessman, Sam Khoury has partnered with Susan G Komen (Dallas County) to fight breast cancer by raising funds through the PINK PARTY for Komen Dallas’ programs that fight to save lives, and by raising awareness about breast cancer risk factors, the importance of early detection and the resources that are available. In April of 2013, Sam was presented by S...usan G Komen (Dallas County) with the 2012-2013 Outstanding Individual Philanthropist award. Sam was humbled to receive this award for his past work, particularly with the PINK PARTY. However, Sam keenly recognized and embraced the future need to drive higher in raising funds and the awareness to fight breast cancer.In August of 2013, Sam’s dear friend, Kirby Jamail of Houston, TX called to tell Sam she had been diagnosed with late stage 2 / early stage 3 breast cancer. Sam was stunned with this news. “I was very taken back to learn of Kirby’s diagnosis, but I was very inspired by Kirby’s FACE EVERYTHING AND RISE attitude. Kirby is a fighter, and with her inner support circle cheering her on, she will beat this thing.”","duration":"Feb 2014 Apr 2014 3 months","duration_short":"3 months","end_date":"Apr 2014","start_date":"Feb 2014","subtitle":"Sam Khoury Foundation - \\"The Pink Party\\"","title":"VIP Chair - Host Committee"}],"url":""},{"company":"Art Institutes International","company_id":null,"location":"","positions":[{"description":"I was responsible for researching job opportunities for upcoming graduates and helped to plan and organizegraduation. I was also was responsible for creating graphics and marketing the graduate’s portfolio show. I was responsible for researching job opportunities for upcoming graduates and helped to plan and organizegraduation. I was also was responsible for creating graphics and marketing the graduate’s portfolio show.","duration":"Nov 2011 Mar 2012 5 months","duration_short":"5 months","end_date":"Mar 2012","start_date":"Nov 2011","subtitle":"Art Institutes International","title":"Student Worker"}],"url":""},{"company":"NIGHTLIFEKC.COM","company_id":null,"location":"","positions":[{"description":"Led, managed and responsible for planning, development, and execution of all levels of consumer promotionsincluding experiential and on-premise events for Nightlifekc.com’s key clients.• Provided overall account leadership for all major accounts.• Delivered over $200k in account services and added value while strengthening business relationships.• Responsible for program execution of consumer promotions and custom market events leveraging cross-functional teams comprised of account management, creative (graphics and web design), entertainment andfulfillment.• Steward new business development through existing client relationships, and participated in new businesspitches.• Acted as a client advocate internally and as company’s advocate to clients.• Managed the development and approval of partner contractual agreements for local programs.• Supervised account team members to ensure program delivery on-time and within budget.• Managed and trained staffs to ensure integration and delivery of clients’ brand image.","duration":"Jun 2010 Sep 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2011","start_date":"Jun 2010","subtitle":"NIGHTLIFEKC.COM","title":"Senior Account Manager"}],"url":""}]', '["Alexandra Powell “Brittany helped my family find our home here in Allen, TX earlier last year. From initial search to signing was less than 14 days! We couldn\'t have asked for a more helpful, or effective agent. ᴛᴏᴩ ɴᴏᴛᴄʜ!”","Evelina Weber “Brittany was absolutely wonderful through the entire process of helping us buy our first home in Texas! She was very patient throughout our search, working early mornings, evenings, and weekends to show us houses we were interested in. When we found the house that we currently live in now, Brittaney was very skillful at negations with the seller, which helped us, both to find the house that we loved and stay within our budget. She deeply cares about her clients and we can’t imagine having a better experience with anyone else.”"]']### Assistant: The agent's job is to assist clients in finding suitable commercial properties, and today, the agent is reaching out to the user to offer their expertise in helping them find a new office space for their growing business.
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### Human: Agent: ['Teresa Day', 'A dedicated and accomplished IT professional with extensive experience encompassing service delivery, incident resolution, change management, vendor management, process improvement, project management, technical support and customer service. Leverages practical experience with strong communication skills, exceling at developing positive relationships with customers to identify their needs and present effective solutions. Exceptional leadership and coaching skills, consistently motivating others toward success. I am a detail-oriented, responsible, customer focused Manager with a get-it-done, high-quality, customer oriented mentality.', 'Service Delivery Manager | Customer Service Manager | Senior Desktop Engineer | ITIL Certified', 'Retail Business Services', '[{"company":"Retail Business Services","company_id":"retail-business-services","industry":"Retail","location":"United States","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Retail Business Services","title":"System Analyst V"}],"url":"https://www.linkedin.com/company/retail-business-services"},{"company":"Corning Incorporated","company_id":"corning-incorporated","location":null,"positions":[{"description":"Managed operational relationships with Managed Service Providers/vendors (MSPs) to ensure service performance meets the defined contract requirements. Served as a central point of escalation for IT business partners, Service Line Directors/Managers, and end users for critical service operations issues.","duration":"May 2014 Sep 2019 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2019","start_date":"May 2014","subtitle":"Corning Incorporated","title":"Service Delivery Manager"},{"description":"Responsible for managing Service Desk Operations across North America, Europe and Asia ensuring service level agreements and metrics were met or exceeded. Regular review of data to ensure proper staffing levels are maintained and goals are achieved. Creation of reports to measure success and opportunities for improvement. Implemented KPIs to ensure goals are met and progress is being made. Motivate team to consistently improve on goals frommonth to month.","duration":"May 2012 Nov 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2014","start_date":"May 2012","subtitle":"Corning Incorporated","title":"Global Service Desk Supervisor"},{"description":"Assist the Global Field Services Manager with the management of desktop support team including planning and management of technical resources. Provide leadership, technical guidance, training and mentoring to desktop support technicians to include day-to-day supervision and support of the team. Monitored ticket queue to ensure Service Level Agreements (SLA’s) are met and that proper documentation procedure is followed. Ensured proper support processes and standard operating procedures are documented and followed to ensure timely resolution of technology issues.","duration":"Dec 2010 May 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2012","start_date":"Dec 2010","subtitle":"Corning Incorporated","title":"Supervisor Desktop Support"},{"description":"Responsible for the effective acquisition, installation, maintenance and use of desktop technology in a Windows environment. Frequent use and application of technical standards, principles, theories, concepts and techniques. Provides solutions to a variety of technical problems of moderate scope and complexity","duration":"Oct 2007 Dec 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2010","start_date":"Oct 2007","subtitle":"Corning Incorporated","title":"Senior Desktop Analyst"}],"url":"https://www.linkedin.com/company/corning-incorporated"},{"company":"Sungard Asset Management Systems","company_id":null,"location":"","positions":[{"description":"","duration":"1993 2007 14 years","duration_short":"14 years","end_date":"2007","start_date":"1993","subtitle":"Sungard Asset Management Systems","title":"Senior Technical Analyst"}],"url":""}]', '["“I worked with Teresa Day for several years and I have nothing but good things to say about her. She did an excellent job working with our managed service provider (MSP) and ensuring we had high quality SAP basis and database administrator support. Some of her good qualities that come to mind: -has a positive disposition -cares deeply about delivering -leads by example -dependable and independent -great communicator When I think about Teresa, I think about late night cut-overs and how well she supported us. I think about the smooth execution of planned outages for maintenance. Bottom-line is in the areas where she managed we had a smooth relationship with our MSP.”","“I worked directly with Teresa \\"in the trenches\\" over a few years. She was one of the primary \'go-to\' people for operations. Her well-poised leadership for multiple technology teams required juggling and balancing of priorities, being the central contact for multiple areas of escalation or action, and focus on process adherence. In her role as manager of 3rd party vendors of operational support, she was the liaison, proactively managing and upholding services to established metrics. She is one who is able to understand concerns or ideas, facilitate resolution, and communicate between organizational teams. She will translate the message into one that can be understood and actionable by business engagement leadership. Teresa operates based on data and metrics, breaking down communication barriers and biases. She steps in to fill gaps as required, moves quickly, and seeks to build operational models between teams as bridges to getting things done.”"]']
User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']### Assistant: The agent's job is to manage service delivery and vendor relationships, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in sales and distribution management.
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### Human: Agent: ['Steve Brinkman', 'Professional sign contractor striving to provide professional advice to meet your signage needs. We specialize in educational and sports-related venues, building all kinds of interior, exterior, and vehicle signs for local businesses and government agencies. Competitive pricing without sacrificing quality and service. Geared and driven to help you drive new customers to your business with outstanding signage. Specialties: Specializing in: Window and door lettering, Banners, Vehicle Lettering, Magnetic Signs, Real Estate Signs, Exterior Signs, Full Color Graphics, Trade Show and Exhibits, Architectural Signs, A.D.A. Signs, Safety Signs, Carved/Routed Signs, Holiday and Special Events', '"Providing extraordinary signage in order to guide businesses and organizations to achieve excellent exposure."', 'Signarama', '[{"company":"Signarama","company_id":null,"location":"Colorado Springs, Colorado Area","positions":[{"description":"SIGNARAMA is your full service sign shop. We use the highest quality products and the latest technology to produce Custom Signs, Vehicle Graphics, Vinyl Banners, Dimensional Letters, and Wide Format Digital Printing. We can make the perfect signs to advertise your business. SIGNARAMA is your full service sign shop. We use the highest quality products and the latest technology to produce Custom Signs, Vehicle Graphics, Vinyl Banners, Dimensional Letters, and Wide Format Digital Printing. We can make the perfect signs to advertise your business.","duration":"2002 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2002","subtitle":"Signarama","title":"Owner"}],"url":""},{"company":"Current","company_id":null,"location":"","positions":[{"description":"","duration":"1987 2002 15 years","duration_short":"15 years","end_date":"2002","start_date":"1987","subtitle":"Current","title":"Manager, Order Fulfillment"}],"url":""}]', '["Eric Hall “Steve has always provided valuable and professional insight into the management and development of all aspects of the sign business. Steve bring his vast personal experiences to the table when interfacing with clients, prospects and employee. The result has been a sound business based on responsive service, quality products with leading edge design.”","Carolyn Wharton “Timely, professional, and budget conscious are all attributes that describe Sign-A-Rama. Steve and his staff keep in mind the client needs whether the project is big or small. Extensive knowledge coupled with knowing just the right solution makes the process seamless as a customer. I am confident that clients recommended to Sign-A-Rama will walk away knowing that the job was impeccably completed.”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to provide professional signage solutions, and today, they are reaching out to the user because they need assistance in executing a local trade show event with outstanding signage.
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### Human: Agent: ['John Merrifield', 'Marketing/Sales professional with a diverse background in go-to-market product execution, media & broadcast journalism. • Drove international expansion for Zefr in the European market. • Lead for product, content, creative, and performance marketing at Zefr.• Demand and Campaigns Marketing Manager for North America, Google Apps for Work. • 4 years of Inside Sales experience including campaign development and execution, sales excellence, networking, training and leadership • Marriott Management Training program completion with overseeing more than 70 employees, program implementation, and customer relations• 3 years broadcasting experience uncovering, developing, and creating news and sports stories for Eastern Idaho, networking, film editing, and extensive writing experience• 2 years living abroad in England • BA in communications, December 2010', 'Building people and products', 'Crowned Co', '[{"company":"Crowned Co","company_id":"crowned-co","industry":"Marketing and Advertising","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Crowned Co","title":"Founder"}],"url":"https://www.linkedin.com/company/crowned-co"},{"company":"STRIVR","company_id":"strivr","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Nov 2020","subtitle":"STRIVR","title":"Director of Product Marketing"}],"url":"https://www.linkedin.com/company/strivr"},{"company":"Precise TV","company_id":"precise-tv","location":"London, England, United Kingdom","positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Precise TV","title":"Advisor"}],"url":"https://www.linkedin.com/company/precise-tv"},{"company":"EarBuds","company_id":"earbuds","location":"","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Aug 2017","subtitle":"EarBuds","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/earbuds"},{"company":"ZEFR","company_id":"zefr","location":null,"positions":[{"description":"Lead for Zefr\'s expansion into Europe, starting with the UK.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"ZEFR","title":"Global Director of Programmatic Sales"},{"description":"","duration":"May 2017 Sep 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2018","start_date":"May 2017","subtitle":"ZEFR","title":"Director of Product/Brand Marketing"}],"url":"https://www.linkedin.com/company/zefr"},{"company":"Google","company_id":"google","location":null,"positions":[{"description":"Demand Manager:*Develop innovative online advertising and media acquisition strategies for Google Apps. (Created the first B2B Periscope campaign)*Drive and execute online media campaigns through multiple platforms and partners.*Innovate, identify, and test new media platforms, as well as develop best practices for online customer acquisition.Creative/Campaign Work:*Lead global qualitative customer research and segmentation*Managed campaigns on Periscope, Twitter, LinkedIn, Facebook, Search platforms and Display networks. *Launched new SMB focused website","duration":"Jul 2015 May 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2017","start_date":"Jul 2015","subtitle":"Google","title":"Product Marketing Manager"},{"description":"PROJECT LEAD: Google for Work• Selected to lead team of four in experiment for Q3 and again in Q4 for Outbound Sales• Lead for metrics, analysis, readouts, and assignments for reps in Q3 and Q4 • Received 2 Platinum Award for helping develop and execute global sales process reaching 140 employees globally and \\"The Apps Show\\" YouTube series.• Trained 20 new reps on sales skills and acumen and increased teams closing percentage• Received the 2014 \\"Leadership Award\\" from the North America Inside Sales TeamYOUTUBE HOST: Google for Work• Selected as co-host for new YouTube series with more than 80 episodes generating over 1.5MM views• Executed and developed multiple content ideas to diversify community outreach and engagement: \\"Shortcuts\\" and \\"Apps Show @Work\\" PROGRAM MANAGER: Google Fiber• Work with 4 Google Mentors, 16 BYU Students, and 3 Partner relationships focused on improving digital literacy in Provo, Utah• Strategized and Executed CLP focus and partners for second iteration of the program• Organized resume and personal development courses for the students","duration":"Apr 2014 Jul 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2015","start_date":"Apr 2014","subtitle":"Google","title":"Project Lead - Google for Work Inside Sales"},{"description":"• 105% Quota attainment for 2013 and consistent top 3 finish in key team metrics• 115% Quota attainment for Q1 2014 • Provide live demonstrations of Google Apps in a continually webinar series to potential and current clients as well as edit and produce recorded webinar with over 15,000 views• Liaison for the sales team between marketing as well as demand management team representing sales focus and strategies • Received the Enterprise \\"Peoples Choice Award\\" for 2013• In charge of teams weekly key metric and forecast updates as well as presentation","duration":"Jan 2013 Mar 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2014","start_date":"Jan 2013","subtitle":"Google","title":"Inside Sales Account Executive - Google Cloud"}],"url":"https://www.linkedin.com/company/google"},{"company":"Marriott International","company_id":"marriott-international","location":null,"positions":[{"description":"• Managed sales focused on hotel brand management, sales tactics implementation, client account supervision, and project management • Worked with key stake holders and other Marriott organizations to pull through business and create successful business plans for potential clients• Cultivated relationships with 100+ clients managing sales agreements leading to $2.5 MM in hotel revenue averaging over 100% to goal every quarter with over 90% giving the highest score of sales satisfaction• Honored with Marriott’s Golden Circle Award for achieving sales numbers along with increased client satisfaction, and recognized as a manager of the Western Region Sales Team of 2011• Created training for aspiring sales managers within the office","duration":"Sep 2011 Jan 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2013","start_date":"Sep 2011","subtitle":"Marriott International","title":"Sales Manager"},{"description":"• Trained, scheduled, and supported performance of 70 plus housekeepers and 15 front desk employees• Resolved client problems, developed customer relationship, and implemented hotel projects","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Marriott International","title":"Management Training Program, JW Marriott Chicago"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"Blue Morph Music","company_id":null,"location":"Provo, UT","positions":[{"description":"• Established relationships with booking agents and local industry leaders that led to 15 concerts in 5 states increasing recording artist average booking revenue• Managed singer’s social media outlet with Facebook and personal website request cutting down email overflow from 1200 emails to under 100 daily emails • Established relationships with booking agents and local industry leaders that led to 15 concerts in 5 states increasing recording artist average booking revenue• Managed singer’s social media outlet with Facebook and personal website request cutting down email overflow from 1200 emails to under 100 daily emails","duration":"Sep 2010 May 2011 9 months","duration_short":"9 months","end_date":"May 2011","start_date":"Sep 2010","subtitle":"Blue Morph Music","title":"Music Manager for Recording Artist Mindy Gledhill"}],"url":""},{"company":"NBC News Channel 6; KPVI; Idaho Falls, Idaho","company_id":null,"location":"","positions":[{"description":"• Established relationships with city officers, law enforcement, and government officials to film, edit, write and appear on TV for over 500 local news stories• Corresponded for high school sports and professional athletes and teams • Established relationships with city officers, law enforcement, and government officials to film, edit, write and appear on TV for over 500 local news stories• Corresponded for high school sports and professional athletes and teams","duration":"Jun 2007 Dec 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2009","start_date":"Jun 2007","subtitle":"NBC News Channel 6; KPVI; Idaho Falls, Idaho","title":"News and Sports Reporter"}],"url":""}]', '["Travis Van Noy “John is a top notch guy with a great attitude. He is a hard worker and knows how to lead a team. Anybody would be lucky to have John on their side.”","Emily Ebanks “John was our Management Trainee and was a go getter from the moment he stepped foot in the Front Office. He was excited to learn more about the technical skills of the position but also the leadership side as well. He assisted with manager on duty calls, interviewing and payroll. What was great about John is that anything he learned he was quick to share with the associates, which in the end helped the associates perform their jobs better. The associates knew they could count on him during difficult guest interactions, as well. They truly appreciated the time John spent with them. John was an asset to the JW Marriott Chicago Hotel during his time with us and I am happy that he is still supports the JW Marriott Chicago as a member of the sales team.”"]']
User: ['Carli LaPlant', 'Ecommerce Marketer specializing in marketing automations/email marketing, campaign and brand management. I am passionate about using my creativity and analytical skills to help grow and build brands! Skilled in Adobe creative suite, Wordpress, Web design, Active Campaign, Shopify, Mail Chimp, Salesforce, Facebook advertising, Excel, Iterable, HTML and CSS, email on acid. Self motivated | Entrepreneurial minded | Globetrotter | Foodie | Sports fanatic | Designer', 'Campaign Management | Lifecycle Marketing | Digital Marketing | Ecommerce', 'Jane.com', '[{"company":"Jane.com","company_id":"very-jane","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Jane.com","title":"Email Marketing Specialist"},{"description":"","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Jane.com","title":"Email Marketing Coordinator"}],"url":"https://www.linkedin.com/company/very-jane"},{"company":"ZYTO","company_id":"zyto","location":"Lindon, Utah, United States","positions":[{"description":"","duration":"Oct 2018 Sep 2019 1 year","duration_short":"1 year","end_date":"Sep 2019","start_date":"Oct 2018","subtitle":"ZYTO","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/zyto"},{"company":"Revere Health","company_id":"revere-health","location":"Provo, Utah Area","positions":[{"description":"-Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees -Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"Revere Health","title":"Marketing and Communications Intern"}],"url":"https://www.linkedin.com/company/revere-health"},{"company":"LinkedIn","company_id":"linkedin","location":"","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"LinkedIn","title":"Campus Editor Contributer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"My Story Matters","company_id":"my-story-matters","location":"United States","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"My Story Matters","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/my-story-matters"}]', '["Brady Roundy “Carli is extremely thoughtful and creative. She always comes up with fun and new campaign ideas and is always thinking outside the box. She is thoughtful in her day to day approach to email marketing, and how she can influence performance by her individual and team efforts. She understands data and how her actions influence the data to move the needle. She is a valuable team member and has all of the tools that allow her to lead and grow in her current and future roles. Carli is a pleasure to work with, and will be a valuable contributor for any company that is lucky enough to employ her.”","Kyle Watt “Carli has been an amazing leader on our team for the past 2 years. She’s not afraid to think outside the box and has pushed us to be more innovative. She exemplified creativity as she created several successful omni-channel campaigns that had a huge impact on the business. That was balanced with her analytical skills to pull out useful insights from data. She’s well-versed in lifecycle marketing, and also took the initiative to contribute to affiliate and paid media efforts. Carli is a true team player who is a friend to anyone she meets, and I feel extremely privileged to have worked with her.”"]']### Assistant: The agent's job is to lead product marketing and sales efforts for a retail company, and today the user is reaching out to the agent because they need assistance with implementing marketing automations for their ecommerce business.
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### Human: Agent: ['Reid Wiggins', 'For more than 100 years, Washington Federal has been working to put our clients\' needs first. And while banking habits may have changed, our dedication to providing friendly, face-to-face service AND the latest tools to help you manage your money remains the same. Our Idaho commercial team offers years of experience and expertise in real estate and business financing. Our clients appreciate having reliable access to capital and user-friendly financial technology. Clients include businesses in nearly all industries and sizes. In every interaction, we practice our corporate culture of simply being nice. Washington Federal (NASDAQ: WAFD) • Money magazine\'s "Best Bank of 2020/2021" for Idaho • Forbes #26 America\'s Best Bank 2021 • 237 total locations across eight western states, with 24 in Idaho • Credit decisions made locally • As a portfolio lender, Washington Federal does not sell its mortgages or commercial loans', 'Division Manager - Idaho Commercial Banking', 'WaFd Bank', '[{"company":"WaFd Bank","company_id":"wafd-bank","industry":"Banking","location":"","positions":[{"description":"","duration":"Jun 2008 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Jun 2008","subtitle":"WaFd Bank","title":"SVP, Division Manager - Idaho Commercial Banking"}],"url":"https://www.linkedin.com/company/wafd-bank"},{"company":"Eastside Commercial Bank, N.A.","company_id":"eastside-commercial-bank","location":"","positions":[{"description":"","duration":"Oct 2005 Jun 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2008","start_date":"Oct 2005","subtitle":"Eastside Commercial Bank, N.A.","title":"Commercial Banker, AVP"}],"url":"https://www.linkedin.com/company/eastside-commercial-bank"},{"company":"Washington Trust Bank","company_id":"washington-trust-bank","location":"","positions":[{"description":"","duration":"Jan 2004 Oct 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2005","start_date":"Jan 2004","subtitle":"Washington Trust Bank","title":"Senior Credit Analyst"}],"url":"https://www.linkedin.com/company/washington-trust-bank"}]', '["Mellicia (Ferrier) Marx, MPA “As a member of the Emerging Leaders Task Force, I expected Reid to make informed suggestions to the process drawing on his professional expertise. He did that and so much more. From day one, Reid was always the first to volunteer to help- whether cleaning the YMCA or creating a financial model to show the ROI of Emerging Leaders. He took great pains to listen to UWKC leadership, his fellow task force members and integrate his own ideas to find workable recommendations. Always modest and generous, Reid\'s impact on the ELTF\'s body of work cannot be understated. His efforts over the last year will guide decisions for years to come.”","Patrick Lamb “Reid and I have worked together with the Risk Management Association (RMA) New Professionals Group for the past 4 years. Reid was the Co-Chair of our sterring committee last year, and played an integral part in the groups continued success and expansion. His efforts helped secure a National Platinum Award for our local RMA Chapter. I enjoyed being a part of his team.”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide residential mortgage lending services, and today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
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### Human: Agent: ['Bob Henderson', '"What we have done for ourselves alone dies with us: what we have done for others and the world remains and is immortal" - Albert Pike Executive|Entrepreneur with unique background to deliver success. A street smart, results driven, transformational and profit driven executive who delivers results through relationship development, common sense thinking, team enablement/coaching, adherence to right size business practices and delivering unique solutions. Evolved from fighting local and global bad actors threatening people and companies to IT/Security leadership. Transitioned out of the law enforcement/intelligence field into IT and security domains by: \uf0d8 leading network engineering/design for major telco \uf0d8 develop and lead IT and security services for several services providers \uf0d8 create and grow 3 successful business focused on enterprise IT and security services \uf0d8 make active contributes and participation to several nonprofit groups for security and to meet community needs', 'Founder | CEO - Intelligence Services Group LLC', 'Intelligence Services Group, LLC', '[{"company":"Intelligence Services Group, LLC","company_id":"intelligence-services-group-llc","industry":"Security and Investigations","location":"New Jersey, Florida","positions":[{"description":"","duration":"Jan 2014 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Intelligence Services Group, LLC","title":"Founder | CEO"}],"url":"https://www.linkedin.com/company/intelligence-services-group-llc"},{"company":"RwH Group, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2006 Aug 2011 5 years 3 months","duration_short":"5 years 3 months","end_date":"Aug 2011","start_date":"Jun 2006","subtitle":"RwH Group, LLC","title":"President/CEO"}],"url":""},{"company":"Melillo Consulting","company_id":"melillo-consulting","location":"","positions":[{"description":"","duration":"1999 2006 7 years","duration_short":"7 years","end_date":"2006","start_date":"1999","subtitle":"Melillo Consulting","title":"Director - Mission Critical Computing"}],"url":"https://www.linkedin.com/company/melillo-consulting"},{"company":"Westley Associates, Inc.","company_id":null,"location":"Orlando, Fl.","positions":[{"description":"","duration":"Jan 1992 Sep 1999 7 years 9 months","duration_short":"7 years 9 months","end_date":"Sep 1999","start_date":"Jan 1992","subtitle":"Westley Associates, Inc.","title":"President/CEO"}],"url":""},{"company":"AT&T","company_id":"att","location":"Orlando, Fl.","positions":[{"description":"","duration":"Jan 1983 Jun 1989 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 1989","start_date":"Jan 1983","subtitle":"AT&T","title":"General Manager"}],"url":"https://www.linkedin.com/company/att"},{"company":"Government","company_id":null,"location":"Washington/New Jersey","positions":[{"description":"Justice Dept. intelligence services/law enforcement/ Justice Dept. intelligence services/law enforcement/","duration":"Jan 1973 Mar 1981 8 years 3 months","duration_short":"8 years 3 months","end_date":"Mar 1981","start_date":"Jan 1973","subtitle":"Government","title":"Intelligence/Law Enforcement"}],"url":""}]', '["Brad Stoller “I worked with Bob on a podcast to help business owners and C-Level managers. First of all, I\'m very impressed with his attitude towards helping others. Secondly, he knows his stuff. It has truly an honor to have him as a guest expert and I would highly recommend large enterprise companies and organizations to listen to Bob - his knowledge and understanding of the cyber criminal space is unmatched.”","Bob Shoyhet “In a word, Robert is a visionary. He clearly understands and brilliantly solves immediate issues, but more importantly he is driven by building long-term strategies for the business and his customers. Bob doesn\'t follow best practices, he creates them. His approach to do what is right for the customer, ahead of everything else, is the business value system I adapted from him in my own professional life. I will never forget it, and I am thankful for having the opportunity to learn from him.”"]']
User: ['Steve Nichols', 'Experienced Chief Technology Officer with a demonstrated history of working in the government administration industry. Strong information technology professional skilled in Business Process, IT Service Management, IT Strategy, Servers, and Data Center.', 'CTO at Georgia Technology Authority', 'Neighborhood Nexus', '[{"company":"Neighborhood Nexus","company_id":"neighborhoodnexus","industry":"Non-profit Organizations","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Neighborhood Nexus","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/neighborhoodnexus"},{"company":"Georgia Technology Authority","company_id":"georgia-technology-authority","location":"","positions":[{"description":"As Chief Technology Officer, I act in a staff executive role and participate in all of the major initiatives undertaken by the Georgia Technology Authority (GTA). The GTA is both a service provider for Georgia state agencies and has an oversight role around technology. GTA is an organization of 165 people with responsibility for operating the State of Georgia’s data center (30,000 sq. ft. of raised floor in a tier 4 facility), central help desk, central print shop, telecom infrastructure (2200+ physical sites in the wide area network, 130,000+ telephone lines), state web portal, and state ERP implementation (PeopleSoft HCM and Financials). I have responsibility for the GTA portal office, which includes responsibility for the state web presence (www.georgia.gov) and 65 state agency web sites; a portfolio of 20 constituent facing Java-based web applications; two SharePoint farms hosting internal websites and applications; a webMethods enterprise service bus connecting over 40 integration points; and GTA internal billing systems. I am also responsible for the IT infrastructure (desktops, mobile devices, and servers) supporting GTA employees.","duration":"Feb 2002 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Georgia Technology Authority","title":"CTO"}],"url":"https://www.linkedin.com/company/georgia-technology-authority"}]', '["Jean-Luc Chatelain “Steve is an exceptional software systems architect who combines a very analytical approach with pragmatism and a keen business sense. This is a rare talent amongst technology people. I would certainly hire or work alongside Steve again.”","Paul Gale “Steve\'s prescient nature made him a very effective team leader. His deep technical insight gives him the ability to call bullshit on anyone technical. His team loved him and often commented on how much they wanted to work with him again. His effectiveness as a leader and consultant to various clients helped drive a number of projects through to success.”"]']### Assistant: The agent's job is to provide expert consultation on IT and security services, today the user is reaching out to the agent because they need assistance in developing a secure data center infrastructure for their organization.
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### Human: Agent: ["Holly N. O'Driscoll", 'Holly O’Driscoll is an industry expert in the field of Design Thinking and human centered innovation. Throughout her 20+ year career, Holly has built a reputation as a master human centered innovation strategist, trainer and facilitator having led programs in more than 20 countries. She is the former Global Design Thinking Leader at Procter & Gamble, where she led more than 250 workshops, often at the request of C-suite executives. She is the founder and CEO of Ampersand Innovation, LLC; a Design Thinking and human centered innovation strategy consultancy. Holly is an IDEO Experience Point certified Design Thinking facilitator and trainer of other facilitators. She was the faculty chairperson of the Rutgers University Design Thinking Exec Ed program for nearly 3 years, and has guest lectured on the topic of Design Thinking at The Parsons School of Design, Trinity College, Harvard Business School, Stanford University’s Graduate School of Business, Michigan State University, University of Toronto’s Rotman School of Business, and more. In January 2018, she was named one of Michael Bloomberg’s Design Thinking Coaches for the Bloomberg Philanthropies USA Mayor’s Challenge project, and one of the cities she coached was awarded a $1 million prize for the progress made during their partnership. In addition, she has contributed to several books including Tom Wujec’s The Future of Making, David Dunne’s Design Thinking at Work, Thomas Lockwood’s Innovation by Design. She is working on her own book about Design Thinking and leadership. Holly is also a globally sought after conference keynote speaker. Holly has a BA in Chemistry and MBA from Thomas More College. She lives in Cincinnati, OH with her husband and four children.', 'Founder & CEO at Ampersand Innovation, LLC, former Global Design Thinking Leader at P&G', 'Ampersand Innovation, LLC', '[{"company":"Ampersand Innovation, LLC","company_id":"ampersandinnovation","industry":"Business Skills Training","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Apr 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Apr 2017","subtitle":"Ampersand Innovation, LLC","title":"Founder & CEO Ampersand Innovation, LLC"}],"url":"https://www.linkedin.com/company/ampersandinnovation"},{"company":"Miami University","company_id":"miami-university","location":"Oxford, Ohio","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Miami University","title":"Entrepreneur In Residence"}],"url":"https://www.linkedin.com/company/miami-university"},{"company":"Xavier Leadership Center","company_id":"xavier-leadership-center","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Xavier Leadership Center","title":"Trainer/Consultant"}],"url":"https://www.linkedin.com/company/xavier-leadership-center"},{"company":"Trinity College-Hartford","company_id":"trinity-college-hartford","location":"Hartford","positions":[{"description":"","duration":"Feb 2019 Jan 2020 1 year","duration_short":"1 year","end_date":"Jan 2020","start_date":"Feb 2019","subtitle":"Trinity College-Hartford","title":"Visiting Lecturer on Design Thinking, Innovation, and Leadership"}],"url":"https://www.linkedin.com/company/trinity-college-hartford"},{"company":"Rutgers University","company_id":"rutgersu","location":"New Brunswick, New Jersey","positions":[{"description":"","duration":"Mar 2017 Jan 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2020","start_date":"Mar 2017","subtitle":"Rutgers University","title":"Program Chairperson & Lead Faculty Member, Design Thinking Executive Education"}],"url":"https://www.linkedin.com/company/rutgersu"},{"company":"Union Institute & University","company_id":"myunionedu","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Jul 2019 Jul 2019 1 month","duration_short":"1 month","end_date":"Jul 2019","start_date":"Jul 2019","subtitle":"Union Institute & University","title":"Guest Lecturer to PhD students on Design Thinking"}],"url":"https://www.linkedin.com/company/myunionedu"},{"company":"Procter & Gamble","company_id":"procter-and-gamble","location":null,"positions":[{"description":"","duration":"Jun 2012 Sep 2018 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2018","start_date":"Jun 2012","subtitle":"Procter & Gamble","title":"Global Design Thinking Leader & Innovation Strategist"},{"description":"","duration":"Apr 2009 Jun 2012 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2012","start_date":"Apr 2009","subtitle":"Procter & Gamble","title":"North America Design Thinking Leader"},{"description":"","duration":"Feb 2006 Apr 2009 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2009","start_date":"Feb 2006","subtitle":"Procter & Gamble","title":"Beauty Care Design Operations, Senior Manager"},{"description":"","duration":"Oct 2004 Feb 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2006","start_date":"Oct 2004","subtitle":"Procter & Gamble","title":"Beauty Care Scientific Communications, Senior Scientist"},{"description":"","duration":"Jan 2002 Oct 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2004","start_date":"Jan 2002","subtitle":"Procter & Gamble","title":"Technical Design Manager"},{"description":"","duration":"Jun 1996 Jan 2002 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2002","start_date":"Jun 1996","subtitle":"Procter & Gamble","title":"Interfacial Engineering Technologist, Corporate Engineering"}],"url":"https://www.linkedin.com/company/procter-and-gamble"},{"company":"Miami University","company_id":"miami-university","location":"","positions":[{"description":"","duration":"Apr 2018 Apr 2018 1 month","duration_short":"1 month","end_date":"Apr 2018","start_date":"Apr 2018","subtitle":"Miami University","title":"Guest lecturer to MBA students on Design Thinking"}],"url":"https://www.linkedin.com/company/miami-university"},{"company":"University of Cincinnati","company_id":"university-of-cincinnati","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Nov 2016 Nov 2016 1 month","duration_short":"1 month","end_date":"Nov 2016","start_date":"Nov 2016","subtitle":"University of Cincinnati","title":"Guest Lecturer on Design Thinking"}],"url":"https://www.linkedin.com/company/university-of-cincinnati"},{"company":"Harvard University","company_id":"harvard-university","location":"Cambridge, Massachusetts","positions":[{"description":"Guest lecturer to MBA students on the application of Design Thinking in large organizations. Guest lecturer to MBA students on the application of Design Thinking in large organizations.","duration":"Oct 2016 Oct 2016 1 month","duration_short":"1 month","end_date":"Oct 2016","start_date":"Oct 2016","subtitle":"Harvard University","title":"Guest Lecturer to MBA students on Design Thinking"}],"url":"https://www.linkedin.com/company/harvard-university"},{"company":"Stanford Graduate School of Business","company_id":"stanford-graduate-school-of-business","location":"Palo Alto, California","positions":[{"description":"","duration":"May 2016 May 2016 1 month","duration_short":"1 month","end_date":"May 2016","start_date":"May 2016","subtitle":"Stanford Graduate School of Business","title":"Guest Lecturer, MBA course on Organizational Psychology of Design Thinking"}],"url":"https://www.linkedin.com/company/stanford-graduate-school-of-business"},{"company":"Michigan State University","company_id":"michigan-state-university","location":"East Lansing, Michigan","positions":[{"description":"Programmed and facilitated a 3 day Design Thinking immersion for 80 MBA students as part of a program called \\"Extreme Green\\". Programmed and facilitated a 3 day Design Thinking immersion for 80 MBA students as part of a program called \\"Extreme Green\\".","duration":"Mar 2016 Mar 2016 1 month","duration_short":"1 month","end_date":"Mar 2016","start_date":"Mar 2016","subtitle":"Michigan State University","title":"Design Thinking Program Leader"}],"url":"https://www.linkedin.com/company/michigan-state-university"},{"company":"Rotman School of Management, University of Toronto","company_id":"rotman-school-of-management-university-of-toronto","location":"Toronto, Canada Area","positions":[{"description":"","duration":"Oct 2015 Oct 2015 1 month","duration_short":"1 month","end_date":"Oct 2015","start_date":"Oct 2015","subtitle":"Rotman School of Management, University of Toronto","title":"Guest Lecturer to MBA students on Design Thinking"}],"url":"https://www.linkedin.com/company/rotman-school-of-management-university-of-toronto"}]', '["Sydney Doneghy “Holly has a confident and infectious personality that will brighten the room. She is a wealth of knowledge, and has a talent for remembering everyone’s name in a group of 40 people! ”","Fadia Perez Cruz “I partnered with Holly during my role of Associate Director of Fabric Care at P&G. Holly came highly recommended by her colleagues in the Design function as a unique talent, famous for igniting change through Design Thinking. This was the start of a great relationship, where I had the pleasure to collaborate with Holly to bring Design Thinking back to Fabric care. She facilitated a first in class experience for my team, which generated a new wave of creativity and innovative solutions to Downy complex challenges. Holly inspired my organization to see beyond the obvious, to do and create amazing solutions and to be a source of change (\\"one person, one conversation at a time\\" was a phrase that I learned from Holly and I practiced ever since). After I left P&G, I brought Holly as external facilitator to VF Corporation, where she inspired our global Consumer Insights team to redefine its purpose.The feedback from the session was fantastic! Holly is not only an amazing professional, but also a great mentor and example for many women, including myself. ”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide financial consulting services, and today, the agent is reaching out to the user to offer assistance with their residential mortgage lending needs.
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### Human: Agent: ['Rachel S.', 'Data-driven solutions backed by customer-centric thinking and sometimes really good memes. Persephone Digital was developed out of a growing need for strategy and executional support for our partners in pharma, med device, tech/blockchain, food, and B2B. We help clients find and engage with their audiences across channels and bring an integrated approach to brand strategy, digital marketing (including social media), public relations, influencer/KOL activation and content strategy. Sometimes that just means making really, really smart memes. Key Industries: CPG, Retail, Gaming, B2B, Pharma/Medical, Crypto, Tech, Food/Food Service. Email is best: rachel@persephoneagency.com', 'Digital/Social Strategy + Execution', 'Persephone', '[{"company":"Persephone","company_id":"persephonedigital","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"May 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Persephone","title":"Founder (but also) Marketing Strategist and Copywriter"}],"url":"https://www.linkedin.com/company/persephonedigital"}]', '["“You may have the pleasure of working with a lot of smart, accomplished people, but sometimes you work with someone who absolutely blows you away, consistently, year after year. Rachel is one of those people. Her intellect and ability to apply it consistently no matter what the task at hand is incredible. Her versatility is an enviable asset and adept at so many different things that her options are limitless. Rachel would be an asset to any team and would make them better in a multitude of ways. ”","“Rachel is perhaps the best collaborator I\'ve encountered in my professional career. She\'s extremely driven, constantly learning, has a great strategic mind, and elevates those around her as a result. It\'s always exciting to see what crazy ideas we\'ll cook up next, but her ability to then take ideas and fine tune them to drive real business results is what makes her shine.”"]']
User: ['Lexus Olvera', 'Social Media Enthusiast. Content Creator. Visual Storyteller.', 'Digital Marketing | Social Media Manager | Content Creator', 'ESR', '[{"company":"ESR","company_id":"electronic-silk-road-corp-","industry":"Computers and Electronics Manufacturing","location":"","positions":[{"description":"","duration":"2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2021","subtitle":"ESR","title":"Social Media Assistant"}],"url":"https://www.linkedin.com/company/electronic-silk-road-corp-"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"Provide clients with a menu of services from Social Media Marketing Strategy, Social Media Management, Digital Marketing, Email Marketing, Facebook Ads, Branding, and Content Creation. Provide clients with a menu of services from Social Media Marketing Strategy, Social Media Management, Digital Marketing, Email Marketing, Facebook Ads, Branding, and Content Creation.","duration":"Sep 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Freelance","title":"Digital Media Specialist"}],"url":""},{"company":"Njokka Inc","company_id":"njokka","location":"","positions":[{"description":"","duration":"Dec 2020 Dec 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2021","start_date":"Dec 2020","subtitle":"Njokka Inc","title":"Social Media Marketing Manager"}],"url":"https://www.linkedin.com/company/njokka"},{"company":"Bridge Technology","company_id":"bridge-technology","location":"Greater New York City Area","positions":[{"description":"Bridge Technology Partners is an experienced and reputable Information Technology Services company that specializes in Talent Acquisition for consulting, contract-to-hire, and employment initiatives. We accomplish this feat through our powerful network of the most innovative technologists who leading companies leverage for their most critical and challenging initiatives We are committed to developing winning teams who work together to solve our clients most important technical challenges.We have a passion for technology and building trusted, long term relationships with respected professionals and our philosophy of always putting their priorities first. Read why our clients and candidates continually trust us: http://bridgetechpartners.com/testimonials/","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"Bridge Technology","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/bridge-technology"},{"company":"T-Mobile","company_id":"t-mobile","location":null,"positions":[{"description":"Stretch Assignment/ Pilot Program- Northeast Call Center (NECC)- Worked with a team of 5 in piloting a call center in the Northeast market for various outbound calling campaigns and email campaigns.- Assisted in leading a new campaign to notify customers within pilot markets where Layer3 TV (now known as TVision) launched, and coordinated a visit to the nearest location for demonstration and enrollment.- Proficient in cold calling and following up warm leads.- Assisted in driving customer traffic back into stores resulting in 500+ monthly activations within the Northeast market.- Reviewing customer\'s initial store experience, educating customer of existing promotions, programs, and \\"uncarrier\\" moves.- Providing a complete solution to meet customer needs.- Scheduling an in-store visit for a customer to complete the process of switching cellular provider.","duration":"Nov 2017 Feb 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2019","start_date":"Nov 2017","subtitle":"T-Mobile","title":"Outreach Specialist/ Customer Experience Coordinator"},{"description":"- Assist managers in the administrative functions of the store, including cash management and asset protection of store inventory.- Reconcile cash (bank deposit, safe fund/till fund, daily financial transactions) and follow bank deposit procedures.- Ensures that all appropriate documentation and data entry is complete.- Responsible for providing exceptional customer service.- Greet customers, discuss and assess their needs. - Help advise and conduct with small business accounts (up 20-25 cellular devices) selecting the appropriate services and cellular devices.- Stayed up to date with the latest technology and products within the cellular industry- Successful at upselling products and features- Achieved and exceeded sales goals every month- Assisted in training new employees","duration":"Jun 2010 Oct 2017 7 years 5 months","duration_short":"7 years 5 months","end_date":"Oct 2017","start_date":"Jun 2010","subtitle":"T-Mobile","title":"Mobile Expert- Keyholder/Shift leader"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Denco Distributers","company_id":null,"location":"Eatontown, New Jersey","positions":[{"description":"- Door to door sales- referral based sales- demonstrated product via 1 hour in house presentation - Door to door sales- referral based sales- demonstrated product via 1 hour in house presentation","duration":"Oct 2009 Jun 2010 9 months","duration_short":"9 months","end_date":"Jun 2010","start_date":"Oct 2009","subtitle":"Denco Distributers","title":"Sales Specialist"}],"url":""}]', '["Yekaterina S. “Lexus and I worked on Ollo @letsollo. Lexus was very easy to work with on social media - she responds really quick & has very fast turn-arounds. She is also very creative, always going beyond to make the most interesting content. Lexus is extremely friendly, and therefore excellent at engaging social media communities. She helped grow our Instagram from 100 to a 1000! I found a social media guru, but I made a friend! I am looking forward to working with Lexus again in the near future. ”","Zachary Pucci “Lexus manages all of our social media and digital marketing at TrueLeads. She’s prompt, talented, and always delivers quality work. A+ highly recommend.”"]']### Assistant: The agent's job is to provide digital marketing and social media services, and today, the agent is reaching out to the user because they need a social media assistant for their company.
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### Human: Agent: ['Todd Giefer', 'Experienced Real Estate Agent with a demonstrated history of working in the financial services industry. Strong real estate professional skilled in Sellers, Coaching, Sales, Retail, and Sales Operations.', 'Real Estate Agent', 'Conway Real Estate', '[{"company":"Conway Real Estate","company_id":null,"location":"","positions":[{"description":"Lead Buyers Agent. Lead Buyers Agent.","duration":"Oct 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Conway Real Estate","title":"Real Estate Agent"}],"url":""},{"company":"CNG Financial","company_id":"cng-financial","location":"","positions":[{"description":"","duration":"Jan 2008 Jun 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2010","start_date":"Jan 2008","subtitle":"CNG Financial","title":"District Director of Operations"}],"url":"https://www.linkedin.com/company/cng-financial"},{"company":"Blockbuster","company_id":"blockbuster","location":"","positions":[{"description":"Responsible and accountable for driving district-wide business results through the effective coaching of store managers in the key areas of rental and retail revenue growth, managing expenses, store experience, marketing execution and developing people Responsible and accountable for driving district-wide business results through the effective coaching of store managers in the key areas of rental and retail revenue growth, managing expenses, store experience, marketing execution and developing people","duration":"Jun 2002 Jun 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2003","start_date":"Jun 2002","subtitle":"Blockbuster","title":"District Manager"}],"url":"https://www.linkedin.com/company/blockbuster"},{"company":"ExxonMobil","company_id":"exxonmobil","location":"","positions":[{"description":"Oversee the staffing and daily operations of 13 sites in west Phoenix. Accountable for recruiting, training, P&L results for sites with sales in excess of 43 million annually Oversee the staffing and daily operations of 13 sites in west Phoenix. Accountable for recruiting, training, P&L results for sites with sales in excess of 43 million annually","duration":"Mar 1995 Jun 2002 7 years 4 months","duration_short":"7 years 4 months","end_date":"Jun 2002","start_date":"Mar 1995","subtitle":"ExxonMobil","title":"Territory Mgr"}],"url":"https://www.linkedin.com/company/exxonmobil"}]', '["Paul Dolly “I had the privilege of working with Todd on a number of projects at CNG Financial. Todd ability to lead, motivate and inspire his team helped him achieve success in the State of Arizona. Todd led the Western Division in key metrics as defined by Axcess Financial and achieved a triple digit percentage increase of net contribution over 2009. Todd is a valuable asset to an organization. I look forward to the opportunity to work with Todd in the near future.”","Tom Searcy \\"I had the pleasure of working with Todd for 21/2 years. He was very conscientious about his job and role with the company. He was always willing to help others and share ideas. I enjoyed working with Todd and would encourage working with him if you have the opportunity.”"]']
User: ['Barbara Johnson', 'Experienced business owner with a demonstrated history of working in the writing and editing industry. Skilled in News Writing, WordPress, Fiction, Editing, and Feature Writing. Strong entrepreneurship professional, always studying to improve skills.', 'Experienced Freelance Writer specializing in Newsletters, Email Marketing and Content Production.', 'Johnson Writing Services', '[{"company":"Johnson Writing Services","company_id":null,"location":"","positions":[{"description":"Writing and Resume Services. Writing and Resume Services.","duration":"May 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"May 2008","subtitle":"Johnson Writing Services","title":"Owner"}],"url":""},{"company":"-","company_id":null,"location":"","positions":[{"description":"Resume writing services, which includes cover letters, makeover resumes, and other services. Resume writing services, which includes cover letters, makeover resumes, and other services.","duration":"Jan 2008 - Present 13 years 10 months","duration_short":"13 years 10 months","end_date":"Present","start_date":"Jan 2008","subtitle":"-","title":"Aim High Resumes"}],"url":""},{"company":"City of Lathrop","company_id":null,"location":"","positions":[{"description":"I worked in the HR Department. Created and produced newsletters for the City and for Employees. Each one came out monthly. Also, produced various flyers, and other specialty publlications. I worked in the HR Department. Created and produced newsletters for the City and for Employees. Each one came out monthly. Also, produced various flyers, and other specialty publlications.","duration":"Jun 1998 Feb 2008 9 years 9 months","duration_short":"9 years 9 months","end_date":"Feb 2008","start_date":"Jun 1998","subtitle":"City of Lathrop","title":"Management Analyst"}],"url":""},{"company":"Molycorp Minerals, LLC","company_id":"molycorp-minerals-llc","location":"","positions":[{"description":"","duration":"Feb 1975 Feb 1978 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 1978","start_date":"Feb 1975","subtitle":"Molycorp Minerals, LLC","title":"Receptionist"}],"url":"https://www.linkedin.com/company/molycorp-minerals-llc"}]', '["June Williams “Barbara Johnson has a sharp mind and creative pen. She is passionate about her work and possesses an excellent work ethic.”","Maureen Iorio “Barbara is a very reliable, independent worker.”"]']### Assistant: The agent's job is to provide real estate services, and today, the user is reaching out to the agent because they need assistance in finding a commercial property for their writing and editing business.
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### Human: Agent: ['Kamal Advani', 'Successfully built and transformed middle market businesses. Served as CEO, as board director and advisor, as a growth equity investment partner and as an operating partner. Currently serving as Operating Partner at NewSpring Holdings. Most recently led portfolio company value creation at Versa Capital Management. Prior experience has included leading growth equity investments at Actua Corporation and several CEO and CFO roles.', 'Operating Partner, NewSpring Holdings LLC', 'NewSpring Holdings LLC', '[{"company":"NewSpring Holdings LLC","company_id":"newspring-holdings-llc","location":"Radnor, Pennsylvania, United States","positions":[{"description":"","duration":"May 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"May 2021","subtitle":"NewSpring Holdings LLC","title":"Operating Partner"}],"url":"https://www.linkedin.com/company/newspring-holdings-llc"},{"company":"Allen Vanguard Wireless","company_id":null,"location":"Philadelphia, Pennsylvania, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Apr 2021","subtitle":"Allen Vanguard Wireless","title":"Chairman"}],"url":""},{"company":"Versa Capital Management - Operations","company_id":null,"location":"Philadelphia, PA","positions":[{"description":"","duration":"Apr 2013 Apr 2021 8 years 1 month","duration_short":"8 years 1 month","end_date":"Apr 2021","start_date":"Apr 2013","subtitle":"Versa Capital Management - Operations","title":"Managing Director, Head of Portfolio Operations"}],"url":""},{"company":"Actua Corporation (formerly Internet Capital Group)","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"2002 Dec 2012 10 years","duration_short":"10 years","end_date":"Dec 2012","start_date":"2002","subtitle":"Actua Corporation (formerly Internet Capital Group)","title":"Managing Director"}],"url":""},{"company":"Internet Capital Group","company_id":"internet-capital-group","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Internet Capital Group","title":"Vice President"}],"url":"https://www.linkedin.com/company/internet-capital-group"},{"company":"Advanta","company_id":"advanta","location":null,"positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Advanta","title":"Senior Vice President and CFO - Business Cards"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Advanta","title":"Vice President - Corporate Development and Investor Relations"},{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Advanta","title":"Vice President Corporate Development"},{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Advanta","title":"Director, Corporate Development"}],"url":"https://www.linkedin.com/company/advanta"},{"company":"PwC Consulting (formerly Coopers & Lybrand)","company_id":"pwc-consulting","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"1989 1994 5 years","duration_short":"5 years","end_date":"1994","start_date":"1989","subtitle":"PwC Consulting (formerly Coopers & Lybrand)","title":"Manager - Financial Advisory Services"}],"url":"https://www.linkedin.com/company/pwc-consulting"},{"company":"PwC (formerly Coopers & Lybrand)","company_id":"pwc","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"1983 1989 6 years","duration_short":"6 years","end_date":"1989","start_date":"1983","subtitle":"PwC (formerly Coopers & Lybrand)","title":"Various positions up to Audit Manager"}],"url":"https://www.linkedin.com/company/pwc"}]', '["Keith Haas “I worked with Kamal while he was the lead investor and later CEO for BridgeStreet where I was the CFO. Kamal has so many things going for him as a business leader. He brought a diverse, strategic and financial perspective to the management team. For example, he challenged our product positioning and value discussions and helped the team to really think through alternatives and develop compelling results. His impressive achievements are fueled by strong motivation and a desire to see others be successful. He understands that people make the difference and I appreciate all we were able to do together as a team.”","Larry Blue “I was fortunate enough to work with Kamal over a 4+ year period while Chief Operating Officer at Bell and Howell, one of his portfolio companies at Versa. Kamal is a highly skilled business strategist and operator, with an uncanny ability to identify and extract value from business situations. Kamal defined and then drove the successful Bell and Howell \\"service business first\\" strategy as both the interim CEO and then board member after the new CEO was hired. Kamal realized the intrinsic value of the core service business immediately and engineered a spin off of a software division that improved the focus and balance sheet of the business. Kamal\'s operations experience was key in defining tactical improvements to the service business and he was very \\"hands on\\" early to assure the right management focus. Thanks to his initial efforts and ongoing guidance, Bell and Howell achieved a successful transaction at the end of 2018. Kamal is incredibly intelligent, with outstanding communications skills across all levels of a business. He is one of the few people I know that can dissect an issue quickly, and then describe the solution in ways everyone can understand. Kamal is thoughtful, decisive, and a great advisor and I look forward to someday working with him again. ”"]']
User: ['Jon Ichter', "TS Partners was founded in 1985 by financial industry veterans to provide financial institutions and corporations a better way to manage their corporate trust and shareholder transactions. As a member of the TS Partners staff since 2004, Jon has been responsible for the continued support and success of many clients throughout the US, Canada, and worldwide. Providing technical support, engaging in software sales, and supporting our development staff through product testing and project management are a few of Jon's daily roles.As we continue to grow our business and offer a superior level of customer service and product capabilities, Jon enjoys the ability to meet and interact with current, new, and prospective clients on a daily basis. His passion and dedication to helping his clients succeed and grow is a critical part of each client relationship.", 'Chief Operating Officer/Chief Marketing Officer, TS Partners', 'TS Partners Inc', '[{"company":"TS Partners Inc","company_id":"ts-partners-inc","industry":"Software Development","location":"King of Prussia, PA","positions":[{"description":"-Project Management-Human Resource Management-Testing & Quality Assurance-Client Support & Engagement-Sales, Marketing, & Prospecting -Project Management-Human Resource Management-Testing & Quality Assurance-Client Support & Engagement-Sales, Marketing, & Prospecting","duration":"Aug 2004 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Aug 2004","subtitle":"TS Partners Inc","title":"Chief Operating Officer/Chief Marketing Officer, TS Partners Inc"}],"url":"https://www.linkedin.com/company/ts-partners-inc"},{"company":"Borough Of Phoenixville","company_id":"borough-of-phoenixville","location":"Phoenixville, PA","positions":[{"description":"","duration":"Nov 2013 Sep 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Sep 2017","start_date":"Nov 2013","subtitle":"Borough Of Phoenixville","title":"Borough Councilman"}],"url":"https://www.linkedin.com/company/borough-of-phoenixville"},{"company":"Commerce Bank","company_id":"td","location":"","positions":[{"description":"","duration":"May 2004 Aug 2004 4 months","duration_short":"4 months","end_date":"Aug 2004","start_date":"May 2004","subtitle":"Commerce Bank","title":"Cash Management"}],"url":"https://www.linkedin.com/company/td"},{"company":"British Water","company_id":null,"location":"London, United Kingdom","positions":[{"description":"","duration":"Sep 2003 Nov 2003 3 months","duration_short":"3 months","end_date":"Nov 2003","start_date":"Sep 2003","subtitle":"British Water","title":"Research Analyst"}],"url":""}]', '["David Kargman “Jon was extremely helpful in my transition at TSP. He is a very well organized and diligent worker. His professionalism and positive attitude cannot be understated. His attention to detail and sensitivity towards others allows strong client relationships to be maintained and enhanced. He was a great mentor and friend, and I can\'t thank him enough.”","Salli Marinov “Jon is an exceptionally detail-oriented IT consultant. Flexible and creative with ideas that will enhance business objectives he willingly takes on challenges that make both of our businesses grow. He and TS Partners provide the best, most flexible, many-faceted and user-friendly software for transfer agents that is available today, bar none.”"]']### Assistant: The agent's job is to provide financial institutions and corporations with a better way to manage their corporate trust and shareholder transactions, and today, the agent is reaching out to the user because they need to discuss a potential software solution that can enhance the user's business objectives and facilitate their growth.
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### Human: Agent: ['Diarra Boye, MS, CIA, CFE', '17 years of diverse experience in accounting, audit, business, information technology, and data analytics.➢ People and financial management experience. I manage a team of professionals in a matrixed team environment and hundreds of millions of dollars in operational, capital, and project budgets.➢ Offer knowledge of multi-disciplinary operations management with an assertive approach to executing special accounting and financial oversight projects.➢ Employee focused leader that inspires cooperation, teamwork and best effort. Proven ability to seek and develop relationships that are collaborative and mutually beneficial.➢ Seasoned Finance leader with background in organizational design and effectiveness, automation, regulatory compliance, billing, procurement, records management and accessibility; increase organizational effectiveness and positively impact operational performance; vendor management and contract negotiation experience. ➢ Proven ability to develop and implement programs that enhance financial reporting and documentation, streamlines daily operations, and resolves long-standing reporting issues.➢ Enterprise system implementation to include Procure to Pay, Electronic Health Records and HR applicant tracking systems.➢ Effectively able to communicate with various stakeholders to include the executive suite. Currently reports to the Sr. Vice President & Chief Financial Officer and the Vice President and Chief Information Officer of a major US Academic Medical Center.', 'Finance/ Analytics/ Business Intelligence/ Healthcare/ Higher Education/ RPA', 'The University of Texas Health Science Center at Houston (UTHealth)', '[{"company":"The University of Texas Health Science Center at Houston (UTHealth)","company_id":"uthealth-houston","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The University of Texas Health Science Center at Houston (UTHealth)","title":"Director, IT Finance & Business Services"},{"description":"Healthcare, IT, Research and Higher Education","duration":"Feb 2020 Sep 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2021","start_date":"Feb 2020","subtitle":"The University of Texas Health Science Center at Houston (UTHealth)","title":"Director Of IT Finance And Administration"},{"description":"","duration":"Sep 2019 Feb 2020 6 months","duration_short":"6 months","end_date":"Feb 2020","start_date":"Sep 2019","subtitle":"The University of Texas Health Science Center at Houston (UTHealth)","title":"Ad-interim Director Of Finance And Administration- IT"},{"description":"","duration":"Sep 2018 Feb 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2020","start_date":"Sep 2018","subtitle":"The University of Texas Health Science Center at Houston (UTHealth)","title":"Senior Business Intelligence Analyst for Finance"},{"description":"• Evaluate operational, financial and other areas to assess the adequacy and effectiveness of management controls to achieve efficient and effective operations, compliance, safeguarding of assets and reliability of information.• Plan audits and other projects, including defining objectives, conducting preliminary surveys and risk assessments and preparing audit programs under the direction of audit management.• Perform audit procedures that involve identifying and analyzing various forms of evidence as a basis for reaching informed, objective conclusions on the adequacy and effectiveness of systems and the efficiency of performance of the activities being reviewed.• Communicate project results and conclusions through verbal presentations and written communications such as memos and audit reports.• Document audit evidence through the preparation of workpapers (automated and physical) in accordance with departmental and professional standards.• Plan and conducts special investigations and other projects associated with management requests and the Ethics Hotline.• Audit of Title IX compliance to determine whether UTHSC complies with HOOP policies designed to comply with Title IX of the Education Amendment of 1972.• Evaluate our Institution’s Clinical trials billing compliance program, review study budgeting, initiation, and administration activities, documentation in patient charts and processes related to clinical research billing compliance• Using Data Analytics to perform a study to assist management with the probable cost due to recent changes to Fair Labor Standards Act of 1938, as amended. • Develop a strategic plan for integrating data analytics (DA) into audit processes and provide more visibility and insight for identifying risks across UTHealth. The project assist:\uf0fc - create an inventory of DA currently being produced/developed at UTHealth\uf0fc Integrate into Annual Risk Assessment, Continuous Monitoring, and Individual Engagements,","duration":"Oct 2017 Sep 2019 2 years","duration_short":"2 years","end_date":"Sep 2019","start_date":"Oct 2017","subtitle":"The University of Texas Health Science Center at Houston (UTHealth)","title":"Senior Auditor"},{"description":"• Participates in evaluating operational, financial and other areas to assess the adequacy and effectiveness of management controls to achieve efficient and effective operations, compliance, safeguarding of assets and reliability of information. • Participates in planning audits and other projects, including defining objectives, conducting preliminary surveys and risk assessments and preparing audit programs under the direction of audit management. • Obtains, analyzes, and appraises data as a basis for making an informed, objective conclusion on the adequacy and effectiveness of systems and the efficiency of performance of the activities being reviewed • Prepares draft written memos, written reports and other documents. • Prepares workpapers that satisfy departmental standards. • Applies analytical ability and good judgment by recognizing and promptly advising supervisors of issues, formulating alternative solutions to problems. • Performs all phases of audit procedures including planning, fieldwork and reporting, with minimal supervision, in accordance with departmental procedures and professional standards; • Conducts multiple audits and monitors implementation status of audit recommendations;• Evaluates operational and financial controls to assess their adequacy, efficiency and effectiveness; • Obtains, analyzes, and appraises data as a basis for making an informed and objective conclusion of the activities being reviewed;• Applies analytical ability and auditor’s judgment in order to recognize and inform supervisors of issues and collaboratively formulate alternative solutions to problems;• Prepares workpapers according to departmental standards;• Runs PeopleSoft queries for FMS data analysis; • Participates in quarterly Audit Committee meetings;• Builds and maintains good rapport with audit clients and UTHealth management; and • Assists in training newly hired audit staff.","duration":"Nov 2015 Oct 2017 2 years","duration_short":"2 years","end_date":"Oct 2017","start_date":"Nov 2015","subtitle":"The University of Texas Health Science Center at Houston (UTHealth)","title":"Auditor"},{"description":"","duration":"Jun 2014 Nov 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2015","start_date":"Jun 2014","subtitle":"The University of Texas Health Science Center at Houston","title":"Staff Auditor"},{"description":"• Process reimbursements for travel expenses, payments to consultants, professional services contracts; • Process catalog, special request and Buycard orders; • Process all department billing, run monthly ledger reports to identify delinquent accounts and notify account responsible;• Process budget journals or transfers if needed and closely monitor budget pool to ensure they stay balanced;• Maintain appropriate documentation for auditing purposes; • Assist with the reconciliation of project funds and management of encumbrances in FMS; and• Assist in training new administrative staff and study coordinators on purchasing policies and procedures.","duration":"Nov 2013 Jun 2014 8 months","duration_short":"8 months","end_date":"Jun 2014","start_date":"Nov 2013","subtitle":"The University of Texas Health Science Center at Houston","title":"Procurement Senior Support Specialist"},{"description":"","duration":"May 2013 Nov 2013 7 months","duration_short":"7 months","end_date":"Nov 2013","start_date":"May 2013","subtitle":"The University of Texas Health Science Center at Houston","title":"Procurement Support Specialist"}],"url":"https://www.linkedin.com/company/uthealth-houston"},{"company":"H&R Block","company_id":"h&r-block","location":"Houston, Texas Area","positions":[{"description":"• Prepare complete and accurate tax returns while delivering outstanding client service;• Conduct tax interviews with clients; and• IRS audit support. • Prepare complete and accurate tax returns while delivering outstanding client service;• Conduct tax interviews with clients; and• IRS audit support.","duration":"Nov 2012 Apr 2013 6 months","duration_short":"6 months","end_date":"Apr 2013","start_date":"Nov 2012","subtitle":"H&R Block","title":"Tax Specialist"}],"url":"https://www.linkedin.com/company/h&r-block"},{"company":"Ross Stores, Inc.","company_id":"ross-stores","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Ross Stores, Inc.","title":"Cash Office"}],"url":"https://www.linkedin.com/company/ross-stores"},{"company":"Senegalese Custum mutual (Department of Finance)","company_id":null,"location":"dakar","positions":[{"description":"Accounting, financial statements and various Auditing activities. Accounting, financial statements and various Auditing activities.","duration":"Jul 2005 May 2010 4 years 11 months","duration_short":"4 years 11 months","end_date":"May 2010","start_date":"Jul 2005","subtitle":"Senegalese Custum mutual (Department of Finance)","title":"Senior Accountant"}],"url":""}]', '["Cleo Gonzales “Diarra is always an absolute joy to work with. Although we do not work in the same department, I have had the pleasure of collaborating with her several times while working for UTHealth. She is extremely efficient, and I can always count on her to be knowledgeable and thorough when providing her assistance. She is always eager to learn, and I know she will continue to be a valuable resource at our organization.”","Vanessa McKeown, CPA “Diarra is a wonderful work colleague who is very detailed focused as well as sees the big picture. She focuses on finding solutions and resolving issues in conjunction with her audit procedures. I have always found her technical and financial analysis skills impressive, as well as her ability to communicate across all levels of the organization. ”"]']
User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage IT finance and business services, and today, the agent is reaching out to the user because they need to discuss a potential collaboration in optimizing production line operations in the healthcare industry.
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### Human: Agent: ['Kasthuri Srinivasan', '15+ years of experience in the Software industry. Worked as SAP ABAP Developer, SAP Development Lead, Scrum Master, AGILE Expert, Test Automation Lead (Worksoft Certify), Java/J2EE Developer', 'Principal Consultant at Ardent ERP Solutions Inc', 'Ardent ERP Solutions Inc', '[{"company":"Ardent ERP Solutions Inc","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Working as a Principal Consultant at Ardent ERP Solutions Inc.Client: Worksoft Inc.","duration":"Mar 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Ardent ERP Solutions Inc","title":"Principal Consultant"}],"url":""},{"company":"SOA IT Solutions Pvt. Ltd.","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jan 2014 Mar 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2015","start_date":"Jan 2014","subtitle":"SOA IT Solutions Pvt. Ltd.","title":"Senior Consultant"}],"url":""},{"company":"SAP Labs India","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"May 2007 Jan 2014 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jan 2014","start_date":"May 2007","subtitle":"SAP Labs India","title":"Principal Software Engineer"}],"url":""}]', '["“Kasthuri reported to me directly for close to 3 years. I have seen him grow into an accomplished software developer over the years. He was a JAVA developer who moved into ABAP with ease and built his expertise. He was a very good team player and always contributed to the team goals effectively. He made some noteworthy contributions during the development of the Duet Enterprise product. The quality and timeliness of his deliverables was praiseworthy. I wish he scales even greater heights in his career.”","“Kasthuri is one of the software developers I have seen who has a clear dedication to work and always there to help if others require. Very focused and at the same time flexible for changes are his best qualities. Together with his our team was able to create some of the finest products. Any team should be lucky to have a colleague like Kasthuri.”"]']
User: ['Marie Linzy', 'Aspiring IT professional who is a customer focused leader with excellent communication skills. Over 15 years in customer service management. With exceptional listening and problem solve expertise. I like to do logic puzzles in my spare time. Unraveling things has always been an interest of mine. I guess that is why I have such a fascination with IT support. Using my ability to help people along with my genuine curiosity to determine how things work is my passion. I feel these skills will be extremely helpful in my new career as an IT support specialist.', '15 + years Customer Service Experience | Problem Solver |Critical Thinking | Looking to transition to Technical Support Role | Google IT Support Certified', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Technology, Information and Internet","location":"University Park, Illinois, United States","positions":[{"description":"● Process products for placement for efficient order fulfillment ● Use mobile scanner technology to verify proper disposition of order items ● Employ lift equipment to access materials on high shelving units; completed safety training for proper use ● Process products for placement for efficient order fulfillment ● Use mobile scanner technology to verify proper disposition of order items ● Employ lift equipment to access materials on high shelving units; completed safety training for proper use","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Amazon","title":"Fulfillment Center Associate"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Strack Van Til","company_id":null,"location":"Indiana, United States","positions":[{"description":"● Managed 15 employees by supervising daily operations, scheduling shifts, holding weekly staff meetings,etc. - led team to become top ranking store in customer satisfaction surveys for a period of six months ● Recruited staff - hiring, training and development of cashiers and utility clerks - reduced employee turnover by 15% ● Ensured quality of customer experience by solving customer issues, scheduling and facilitating customer service centers providing money orders, lottery sales and wire transfers ● Ensuring that online instant cart sales are completed in a timely manner ● Making daily deposits and handling any cash discrepancies","duration":"Jun 2021 Dec 2021 7 months","duration_short":"7 months","end_date":"Dec 2021","start_date":"Jun 2021","subtitle":"Strack Van Til","title":"Frontend Manager"}],"url":""},{"company":"Save A Lot","company_id":"save-a-lot","location":"Chicago, Illinois, United States","positions":[{"description":"● Led team in performing ordering and stocking products, handling inventory. Solve customer complaints and concerns. Monitor employee performance and develop any needed improvement plans. Manage inventory control processes to restore stock and control costs. Maintain sales floor levels to meet customer needs. Monitor employee performance and develop improvement plans. Onboard new employees, including training, mentoring, and new hire documentation. ● Promoted to store manager after one year as an assistant. ● Increased sales by 20% after six months by rearranging trucks to accommodate volume orders to meet customer needs. ● Lowered employee turnover by 5% after six months by providing coaching and training to employees on an individual basis and assigning mentors to help develop a learning atmosphere. ● Reduced store with previous high shrink numbers to below 4% for a consecutive nine-month period by using weekly and daily sales to track store needs, assess orders, and adjust variables; lost 10% per","duration":"Sep 2004 Mar 2020 15 years 7 months","duration_short":"15 years 7 months","end_date":"Mar 2020","start_date":"Sep 2004","subtitle":"Save A Lot","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/save-a-lot"},{"company":"Family Dollar","company_id":"family-dollar","location":"Greater Chicago Area","positions":[{"description":"● Created work schedules according to sales volume and number of employees. Responding to customer concerns with friendly and knowledgeable service and remedy issues promptly and effectively. Performed opening and closing procedures. Implemented weekly sales ads. Governed all aspects of merchandise and resets. Controlled shrink and effectuated safe and profitable store conditions. ● Maintained efficiency and responsiveness to demands by setting, enforcing, and optimizing internal policies. ● Recruited, interviewed, and developed assistant managers and staff. ● Kept inventories accurate with daily cycle counts and audits to identify and resolve variances.","duration":"Jun 2003 May 2004 1 year","duration_short":"1 year","end_date":"May 2004","start_date":"Jun 2003","subtitle":"Family Dollar","title":"Store Manager"}],"url":"https://www.linkedin.com/company/family-dollar"}]', '["Kristina Heussmann “Marie is passionate about her work. She strives for excellence and is a valuable team player. Her strongest qualities are her problem-solving and leadership, which will help her go far in her career path. She has the ability to work on multiple tasks and still be focused and deliver quality work. I can easily say she will be one of the best in her field and an excellent addition to any company.”","Rodnaea Long “Marie is a great person to study with and be around. Her bubbly and positive personality alone brings great energy. Only to be out weighted by her by her willingness to learn and great input/ideals. She is head strong and works well independently or in a team setting. I can confidently say she is going to succeed in anything she does. In my opinion she be be a valuable asset to any company.”"]']### Assistant: The agent's job is to provide technical support. Today, the agent is reaching out to the user because they need to troubleshoot and resolve an IT-related issue the user is experiencing at their current job.
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### Human: Agent: ['Ken Smithgall M.ISRM', 'Experienced Emergency Preparedness Professional with a demonstrated history of working in the public safety industry. Skilled in Crisis Management, Government, Emergency Management, Law Enforcement, and Physical Security. Strong business development professional with a Master of Arts (M.A.) in Homeland Security from American Military University.', 'Vice President at Sentinel Crisis Solutions Inc.', 'Sentinel Crisis Solutions Inc.', '[{"company":"Sentinel Crisis Solutions Inc.","company_id":null,"location":"Central FL","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Sentinel Crisis Solutions Inc.","title":"Vice President"}],"url":""},{"company":"Marion County Fire Rescue","company_id":null,"location":"Ocala, FL","positions":[{"description":"","duration":"Jan 1994 - Present 27 years 10 months","duration_short":"27 years 10 months","end_date":"Present","start_date":"Jan 1994","subtitle":"Marion County Fire Rescue","title":"Firefighter - Assistant Chief"}],"url":""},{"company":"Trident Consulting Group llc.","company_id":"trident-consulting-group-llc","location":"Ocala, Florida Area","positions":[{"description":"Trident Consulting Group llc provides specialized training in counter terrorism and emergency response. Trident provides custom developed drills and exercises that meet the HSEEP requirements, threat and vulnerability assessments, emergency management planning as well as disaster response and mitigation planning. Trident provides these services to both government and private industry across the Southeastern United States. Trident Consulting Group llc provides specialized training in counter terrorism and emergency response. Trident provides custom developed drills and exercises that meet the HSEEP requirements, threat and vulnerability assessments, emergency management planning as well as disaster response and mitigation planning. Trident provides these services to both government and private industry across the Southeastern United States.","duration":"Jul 2007 Jul 2017 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jul 2017","start_date":"Jul 2007","subtitle":"Trident Consulting Group llc.","title":"CEO / Co-Founder"}],"url":"https://www.linkedin.com/company/trident-consulting-group-llc"},{"company":"Marion County Sheriff\'s Office","company_id":"marion-county-sheriff%27s-office","location":"Ocala, Florida","positions":[{"description":"","duration":"2004 2015 11 years","duration_short":"11 years","end_date":"2015","start_date":"2004","subtitle":"Marion County Sheriff\'s Office","title":"Reserve Deputy Sheriff"}],"url":"https://www.linkedin.com/company/marion-county-sheriff%27s-office"},{"company":"Lady Lake Police Department","company_id":"lady-lake-police-department","location":"Lady Lake, Florida","positions":[{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Lady Lake Police Department","title":"Law Enforcement Officer"}],"url":"https://www.linkedin.com/company/lady-lake-police-department"}]', '["Russell Beaty, CHSP, CPM “Working with Ken and his team at Sentinel Crisis Solutions was indeed a pleasure. Ken led us and other stakeholders through the exercise planning process with great skill and patience despite our self induced short timeline. The end result was a fantastic exercise that tested the identified core competencies, and a thorough After Action Review and Improvement Plan. We will gladly work with Ken Smithgall and the Sentinel team on future projects. ”","Mike Pittman “Ken, and Sentinel, always ensures that the community has the proper training to be prepared for any situation that could arise.”"]']
User: ['Lisa Lutz', 'As the Clinical and Business Development Project Manager I was responsible for day-to-day office operations for our department, data collection and management, data reporting, document and presentation design, web site administration, audio/video editing and production, event planning and promotion, project coordination, systems integration and served as an Executive Administrative Assistant to C-suite executives that spanned from Chief Administrative to Chief Clinical Operations Officers.', 'Senior Project Manager at My Health Connection, Inc.', 'My Health Connection, Inc.', '[{"company":"My Health Connection, Inc.","company_id":null,"location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"My Health Connection, Inc.","title":"Senior Business Project Manager"}],"url":""},{"company":"Kindred at Home","company_id":"kindred-at-home","location":"Greater Atlanta Area","positions":[{"description":"Performed complex and confidential support functions to ensure smooth flow of operations support. Coordinated the administration of projects and prepared resource/time/cost estimates. Analyzed operational data, prepared reports and communicated analysis to management team. Prepared Home Health pipeline, coordinated the pipeline process, and supported the field Home Health launch process. Provided training and support to Home Health team members and other areas as assigned. Coordinated all training/meeting arrangements. Designed correspondence and presentation materials using Word/PPT/Visio software. Worked with minimal supervision.","duration":"May 2008 Jun 2020 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2020","start_date":"May 2008","subtitle":"Kindred at Home","title":"Project Manager, Clinical & Business Development"}],"url":"https://www.linkedin.com/company/kindred-at-home"},{"company":"Kindred at Home","company_id":"kindred-at-home","location":null,"positions":[{"description":"Managed and oversaw clerical personnel and data processing operations related to outcome collections for our Specialty Programs after discharge from our services, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Kindred at Home","title":"Manager - Center for Outcomes Measurement"},{"description":"Managed and oversaw branch clerical personnel and functions in accounting, payroll, billing, accounts payable/receivables, supplies, human resources, and data processing operations, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 1997 Jan 2005 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2005","start_date":"Jan 1997","subtitle":"Kindred at Home","title":"Office Manager"},{"description":"Responsible for a variety of clerical duties that supported productivity, efficiency and meeting critical deadlines for the Pinellas County Home Health Agency Director. Created marketing tools/brochures on a desktop publisher resulting in decreased expense and increased market visibility. Human Resource liaison between the Hospital and the off-site home care agency. Reconfigured office systems/processes to comply with standards of practice. Coordinated office relocation in 1997.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"Kindred at Home","title":"Administrative Assistant"},{"description":"Responsible for all data entry required, ensured clinical notes were turned in and completed in a timely manner. Crosschecked all billing to meet Medicare compliance. Managed all tracking functions, compliance, and data entry of personnel files. Met deadlines with tight turnaround times that required a high degree of accuracy and productivity.","duration":"May 1993 Jan 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 1995","start_date":"May 1993","subtitle":"Kindred at Home","title":"Payroll, Billing and Personnel Clerk"}],"url":"https://www.linkedin.com/company/kindred-at-home"}]', '["Derek Nordman ““Unequivocally dependable” is the phrase that comes to mind when I think about Lisa. I’ve had the pleasure of working with Lisa for nearly 16 years, during which Lisa led our clinical product line project management. Above all, I was impressed with Lisa’s ability to manage multiple priorities, work within a team or individually, as well as always delivering more than expected. And, of course, her flexibility. Lisa would be a true asset for any position requiring organization and execution and comes with my heartfelt recommendation.”","Jennifer Ellis “Lisa is a trustworthy, highly organized, dependable self-starter who works well in both independent and team environments. Lisa positively leverages her talents to identify individual and teams needs, she then collaborates to routinely uncover and collectively optimize resources in order to reach shared goals. Lisa readily anticipates business needs, she routinely facilitates timely accomplishment of project milestones, fosters seamless interface of pivotal processes and effectively supports interdepartmental execution to achieve key performance indicators. Lisa can work independently and is able to follow through to ensure the job gets done. She is flexible and willing to work on any project that is assigned to her. Lisa is quick to volunteer to assist others and regularly contributes to improve areas of company operations as well. Lisa is a tremendous asset to any organization and it is my privilege to endorse her with my highest recommendation. ”"]']### Assistant: The agent's job is to provide crisis management solutions, and today, the agent is reaching out to the user because they need assistance in coordinating and promoting an upcoming emergency preparedness event for their department.
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