context
stringlengths 136
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| goal
stringclasses 96
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stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
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|---|---|---|---|---|---|
Customer name is chloe zhang. membership level is silver. phone number is (842) 723-0533. delivery address is 9020 1st ave newark, wa 73243.
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storewide_query: timing_1
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(842) 723-0533"}, "order": {"street_address": "9020 1st ave", "full_address": "9020 1st ave newark, wa 73243", "city": "newark", "state": "wa", "zip_code": "73243"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_1", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was wondering when would you guys fall collection be coming out.?"}, {"role": "assistant", "content": "Well let me look that up for you"}, {"role": "assistant", "content": "Our fall collection will come out starting October 3rd!"}, {"role": "user", "content": "okay great! can;t want to shop your wonderful items"}]
|
thank you
| 3 |
Customer name is chloe zhang. membership level is silver. phone number is (842) 723-0533. delivery address is 9020 1st ave newark, wa 73243.
|
storewide_query: timing_1
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(842) 723-0533"}, "order": {"street_address": "9020 1st ave", "full_address": "9020 1st ave newark, wa 73243", "city": "newark", "state": "wa", "zip_code": "73243"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_1", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was wondering when would you guys fall collection be coming out.?"}, {"role": "assistant", "content": "Well let me look that up for you"}, {"role": "assistant", "content": "Our fall collection will come out starting October 3rd!"}, {"role": "user", "content": "okay great! can;t want to shop your wonderful items"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "No worries, is there anything else I can do for you today?"}]
|
no that will do it
| 4 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
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subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}]
|
I would like to keep my premium subscription active.
| 1 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I would like to keep my premium subscription active."}, {"role": "assistant", "content": "I see, would you like to pay your bill or just see when it's next due?"}]
|
I would like to check and make sure I have a premium subscription.
| 2 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I would like to keep my premium subscription active."}, {"role": "assistant", "content": "I see, would you like to pay your bill or just see when it's next due?"}, {"role": "user", "content": "I would like to check and make sure I have a premium subscription."}, {"role": "assistant", "content": "Alright, may I have your full name, Account ID and Order ID to check this?"}]
|
Rodriguez Domingo
| 3 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I would like to keep my premium subscription active."}, {"role": "assistant", "content": "I see, would you like to pay your bill or just see when it's next due?"}, {"role": "user", "content": "I would like to check and make sure I have a premium subscription."}, {"role": "assistant", "content": "Alright, may I have your full name, Account ID and Order ID to check this?"}, {"role": "user", "content": "Rodriguez Domingo"}]
|
Oder number 0151897535
| 4 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I would like to keep my premium subscription active."}, {"role": "assistant", "content": "I see, would you like to pay your bill or just see when it's next due?"}, {"role": "user", "content": "I would like to check and make sure I have a premium subscription."}, {"role": "assistant", "content": "Alright, may I have your full name, Account ID and Order ID to check this?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Oder number 0151897535"}, {"role": "assistant", "content": "Thank you, and account ID?"}]
|
ZETFBEPUP7
| 5 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I would like to keep my premium subscription active."}, {"role": "assistant", "content": "I see, would you like to pay your bill or just see when it's next due?"}, {"role": "user", "content": "I would like to check and make sure I have a premium subscription."}, {"role": "assistant", "content": "Alright, may I have your full name, Account ID and Order ID to check this?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Oder number 0151897535"}, {"role": "assistant", "content": "Thank you, and account ID?"}, {"role": "user", "content": "ZETFBEPUP7"}, {"role": "assistant", "content": "You have an active subscription, it is due for 14 yesterday however."}]
|
I would like to pay my bill.
| 6 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I would like to keep my premium subscription active."}, {"role": "assistant", "content": "I see, would you like to pay your bill or just see when it's next due?"}, {"role": "user", "content": "I would like to check and make sure I have a premium subscription."}, {"role": "assistant", "content": "Alright, may I have your full name, Account ID and Order ID to check this?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Oder number 0151897535"}, {"role": "assistant", "content": "Thank you, and account ID?"}, {"role": "user", "content": "ZETFBEPUP7"}, {"role": "assistant", "content": "You have an active subscription, it is due for 14 yesterday however."}, {"role": "user", "content": "I would like to pay my bill."}, {"role": "assistant", "content": "Alright, would you like me to use the card on file?"}]
|
Yes
| 7 |
Customer name is rodriguez domingo. membership level is guest. phone number is (283) 778-8233. order ID is 0151897535. delivery address is 8248 circle drive baltimore, wa 43510.
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subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "zetfbepup7", "customer_name": "rodriguez domingo", "member_level": "guest", "phone": "(283) 778-8233"}, "order": {"street_address": "8248 circle drive", "full_address": "8248 circle drive baltimore, wa 43510", "city": "baltimore", "order_id": "0151897535", "state": "wa", "zip_code": "43510"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I would like to keep my premium subscription active."}, {"role": "assistant", "content": "I see, would you like to pay your bill or just see when it's next due?"}, {"role": "user", "content": "I would like to check and make sure I have a premium subscription."}, {"role": "assistant", "content": "Alright, may I have your full name, Account ID and Order ID to check this?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "user", "content": "Oder number 0151897535"}, {"role": "assistant", "content": "Thank you, and account ID?"}, {"role": "user", "content": "ZETFBEPUP7"}, {"role": "assistant", "content": "You have an active subscription, it is due for 14 yesterday however."}, {"role": "user", "content": "I would like to pay my bill."}, {"role": "assistant", "content": "Alright, would you like me to use the card on file?"}, {"role": "user", "content": "Yes"}, {"role": "assistant", "content": "It has been paid, thank you."}]
|
Thank you goodbye.
| 8 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
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subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}]
|
Hi I have the premium subscription shopping service but I need to pay to keep it
| 1 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}]
|
I would like to pay the balance needed to activate if needed
| 2 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}]
|
ok
| 3 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}]
|
what you need
| 4 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}]
|
I'm David Williams
| 5 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}]
|
my account id is 6P3IG0C2D8
| 6 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}]
|
How much is due
| 7 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}]
|
is that right?
| 8 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}]
|
I wanna pay
| 9 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}]
|
I will do that use my visa on file please
| 10 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}, {"role": "user", "content": "I will do that use my visa on file please"}, {"role": "assistant", "content": "Excellent, I'll go ahead and make that update on your account"}]
|
thank you
| 11 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}, {"role": "user", "content": "I will do that use my visa on file please"}, {"role": "assistant", "content": "Excellent, I'll go ahead and make that update on your account"}, {"role": "user", "content": "thank you"}]
|
Am I good to go?
| 12 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}, {"role": "user", "content": "I will do that use my visa on file please"}, {"role": "assistant", "content": "Excellent, I'll go ahead and make that update on your account"}, {"role": "user", "content": "thank you"}, {"role": "user", "content": "Am I good to go?"}, {"role": "assistant", "content": "Okay, yes, your account should be reactivated shortly."}]
|
Perfect thanks
| 13 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}, {"role": "user", "content": "I will do that use my visa on file please"}, {"role": "assistant", "content": "Excellent, I'll go ahead and make that update on your account"}, {"role": "user", "content": "thank you"}, {"role": "user", "content": "Am I good to go?"}, {"role": "assistant", "content": "Okay, yes, your account should be reactivated shortly."}, {"role": "user", "content": "Perfect thanks"}, {"role": "assistant", "content": "If you'd like, I can send you a link that will give you access to your subscription account page, so that you can more easily check up on your payments and status"}]
|
that's very nice of you thanks
| 14 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}, {"role": "user", "content": "I will do that use my visa on file please"}, {"role": "assistant", "content": "Excellent, I'll go ahead and make that update on your account"}, {"role": "user", "content": "thank you"}, {"role": "user", "content": "Am I good to go?"}, {"role": "assistant", "content": "Okay, yes, your account should be reactivated shortly."}, {"role": "user", "content": "Perfect thanks"}, {"role": "assistant", "content": "If you'd like, I can send you a link that will give you access to your subscription account page, so that you can more easily check up on your payments and status"}, {"role": "user", "content": "that's very nice of you thanks"}, {"role": "assistant", "content": "Okay, I'll send a link directly to your email."}]
|
I don't know my email and I gotta go now
| 15 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}, {"role": "user", "content": "I will do that use my visa on file please"}, {"role": "assistant", "content": "Excellent, I'll go ahead and make that update on your account"}, {"role": "user", "content": "thank you"}, {"role": "user", "content": "Am I good to go?"}, {"role": "assistant", "content": "Okay, yes, your account should be reactivated shortly."}, {"role": "user", "content": "Perfect thanks"}, {"role": "assistant", "content": "If you'd like, I can send you a link that will give you access to your subscription account page, so that you can more easily check up on your payments and status"}, {"role": "user", "content": "that's very nice of you thanks"}, {"role": "assistant", "content": "Okay, I'll send a link directly to your email."}, {"role": "user", "content": "I don't know my email and I gotta go now"}, {"role": "assistant", "content": "Oh, okay, well, if you need help later, please don't hesistate to check back with us"}, {"role": "assistant", "content": "I've sent a link to the email we have on file, in the meantime"}]
|
will do... good day
| 16 |
Customer name is david williams. membership level is bronze. phone number is (402) 068-1235. order ID is 5399459681. delivery address is 7986 circle drive la fayette, ca 29730.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "6p3ig0c2d8", "customer_name": "david williams", "member_level": "bronze", "phone": "(402) 068-1235"}, "order": {"street_address": "7986 circle drive", "full_address": "7986 circle drive la fayette, ca 29730", "city": "la fayette", "order_id": "5399459681", "state": "ca", "zip_code": "29730"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Hi I have the premium subscription shopping service but I need to pay to keep it"}, {"role": "assistant", "content": "Okay, I can help with that"}, {"role": "user", "content": "I would like to pay the balance needed to activate if needed"}, {"role": "assistant", "content": "May I just gather some information from you so that I can take a look at your account, and then I should be able to check the status and set up a payment"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "what you need"}, {"role": "user", "content": "I'm David Williams"}, {"role": "assistant", "content": "May I ask your full name, account ID, and the order ID of any recent purchase?"}, {"role": "user", "content": "my account id is 6P3IG0C2D8"}, {"role": "user", "content": "How much is due"}, {"role": "assistant", "content": "Okay, it looks like your account is currently inactive, due to an outstanding balance of $49"}, {"role": "user", "content": "is that right?"}, {"role": "user", "content": "I wanna pay"}, {"role": "assistant", "content": "Okay, we can take care of that while we're here"}, {"role": "user", "content": "I will do that use my visa on file please"}, {"role": "assistant", "content": "Excellent, I'll go ahead and make that update on your account"}, {"role": "user", "content": "thank you"}, {"role": "user", "content": "Am I good to go?"}, {"role": "assistant", "content": "Okay, yes, your account should be reactivated shortly."}, {"role": "user", "content": "Perfect thanks"}, {"role": "assistant", "content": "If you'd like, I can send you a link that will give you access to your subscription account page, so that you can more easily check up on your payments and status"}, {"role": "user", "content": "that's very nice of you thanks"}, {"role": "assistant", "content": "Okay, I'll send a link directly to your email."}, {"role": "user", "content": "I don't know my email and I gotta go now"}, {"role": "assistant", "content": "Oh, okay, well, if you need help later, please don't hesistate to check back with us"}, {"role": "assistant", "content": "I've sent a link to the email we have on file, in the meantime"}, {"role": "user", "content": "will do... good day"}, {"role": "assistant", "content": "You too"}]
|
Thanks
| 17 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}]
|
I need to return an item that is the wrong size
| 1 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}]
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Name: Rodriguez Domingo
| 2 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}]
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No account ID
| 3 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}]
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Username: rodriguezd823
| 4 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}]
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Order ID: 1428210875
| 5 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}]
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Email Address: rodriguezd823@email.com
| 6 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}, {"role": "user", "content": "Email Address: rodriguezd823@email.com"}, {"role": "assistant", "content": "Great and what is your membership level?"}]
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silver
| 7 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}, {"role": "user", "content": "Email Address: rodriguezd823@email.com"}, {"role": "assistant", "content": "Great and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "What was the purchase date?"}]
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2019-11-09
| 8 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}, {"role": "user", "content": "Email Address: rodriguezd823@email.com"}, {"role": "assistant", "content": "Great and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "What was the purchase date?"}, {"role": "user", "content": "2019-11-09"}, {"role": "assistant", "content": "Okay"}, {"role": "assistant", "content": "You will be able to return the item as it is within our six month period"}]
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thanks
| 9 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}, {"role": "user", "content": "Email Address: rodriguezd823@email.com"}, {"role": "assistant", "content": "Great and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "What was the purchase date?"}, {"role": "user", "content": "2019-11-09"}, {"role": "assistant", "content": "Okay"}, {"role": "assistant", "content": "You will be able to return the item as it is within our six month period"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can I get your full address including city state and zip code?"}]
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Address: 1936 Circle Drive Raleigh, NY 61052
| 10 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}, {"role": "user", "content": "Email Address: rodriguezd823@email.com"}, {"role": "assistant", "content": "Great and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "What was the purchase date?"}, {"role": "user", "content": "2019-11-09"}, {"role": "assistant", "content": "Okay"}, {"role": "assistant", "content": "You will be able to return the item as it is within our six month period"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can I get your full address including city state and zip code?"}, {"role": "user", "content": "Address: 1936 Circle Drive Raleigh, NY 61052"}, {"role": "assistant", "content": "This will be for the return shipping label"}]
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okay
| 11 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
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product_defect: return_size
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}, {"role": "user", "content": "Email Address: rodriguezd823@email.com"}, {"role": "assistant", "content": "Great and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "What was the purchase date?"}, {"role": "user", "content": "2019-11-09"}, {"role": "assistant", "content": "Okay"}, {"role": "assistant", "content": "You will be able to return the item as it is within our six month period"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can I get your full address including city state and zip code?"}, {"role": "user", "content": "Address: 1936 Circle Drive Raleigh, NY 61052"}, {"role": "assistant", "content": "This will be for the return shipping label"}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "alright and do you wish to return this by mail, in store, or at the drop off center?"}]
|
in store
| 12 |
Customer name is rodriguez domingo. membership level is silver. email is rodriguezd823@email.com. phone number is (595) 578-9160. order ID is 1428210875. purchase date was 2019-11-09. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]. payment method is credit card. delivery address is 1936 circle drive raleigh, ny 61052.
|
product_defect: return_size
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "email": "rodriguezd823@email.com", "member_level": "silver", "phone": "(595) 578-9160", "username": "rodriguezd823"}, "order": {"street_address": "1936 circle drive", "full_address": "1936 circle drive raleigh, ny 61052", "city": "raleigh", "num_products": "1", "order_id": "1428210875", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "purchase_date": "2019-11-09", "state": "ny", "zip_code": "61052"}, "product": {"names": ["michael_kors jeans"], "amounts": [54]}, "flow": "product_defect", "subflow": "return_size"}, "total_dialogue_turns": 36, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_size", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How can i help you today?"}, {"role": "user", "content": "I need to return an item that is the wrong size"}, {"role": "assistant", "content": "Oh no I'm sorry to hear that"}, {"role": "assistant", "content": "I'd be more than happy to see if we can arrange that."}, {"role": "assistant", "content": "Can I get your full name and account ID?"}, {"role": "user", "content": "Name: Rodriguez Domingo"}, {"role": "user", "content": "No account ID"}, {"role": "assistant", "content": "Okay thanks"}, {"role": "assistant", "content": "I'm going to pull up your order"}, {"role": "assistant", "content": "can you give me your username, email, and order ID?"}, {"role": "user", "content": "Username: rodriguezd823"}, {"role": "user", "content": "Order ID: 1428210875"}, {"role": "user", "content": "Email Address: rodriguezd823@email.com"}, {"role": "assistant", "content": "Great and what is your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "What was the purchase date?"}, {"role": "user", "content": "2019-11-09"}, {"role": "assistant", "content": "Okay"}, {"role": "assistant", "content": "You will be able to return the item as it is within our six month period"}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can I get your full address including city state and zip code?"}, {"role": "user", "content": "Address: 1936 Circle Drive Raleigh, NY 61052"}, {"role": "assistant", "content": "This will be for the return shipping label"}, {"role": "user", "content": "okay"}, {"role": "assistant", "content": "alright and do you wish to return this by mail, in store, or at the drop off center?"}, {"role": "user", "content": "in store"}, {"role": "assistant", "content": "Okay"}, {"role": "assistant", "content": "Please feel free to drop the item off when it is convenient for you"}, {"role": "assistant", "content": "is there anything else I can help you with today?"}]
|
no
| 13 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}]
|
Hello, I want to check on the shipping status of my order because I never received it.
| 1 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}]
|
Crystal Minh
| 2 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}]
|
account id is HHOQKPZHXW
| 3 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}]
|
Is there any way to get this order resent to me? I've been waiting for 9 days.
| 4 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}]
|
username: crystalminh606
| 5 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}]
|
email: crystalminh606@email.com
| 6 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}, {"role": "user", "content": "email: crystalminh606@email.com"}]
|
order id: 2967715579
| 7 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}, {"role": "user", "content": "email: crystalminh606@email.com"}, {"role": "user", "content": "order id: 2967715579"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "I have validated your purchase. You said you have been waiting 9 days correct?"}]
|
yes
| 8 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}, {"role": "user", "content": "email: crystalminh606@email.com"}, {"role": "user", "content": "order id: 2967715579"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "I have validated your purchase. You said you have been waiting 9 days correct?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "I am so sorry. We will gladly resend you your item. May I have your address please?"}]
|
5548 Brushwick Dr Jacksonville, WA 46885
| 9 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}, {"role": "user", "content": "email: crystalminh606@email.com"}, {"role": "user", "content": "order id: 2967715579"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "I have validated your purchase. You said you have been waiting 9 days correct?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "I am so sorry. We will gladly resend you your item. May I have your address please?"}, {"role": "user", "content": "5548 Brushwick Dr Jacksonville, WA 46885"}, {"role": "assistant", "content": "What was the brand and product that you ordered?"}]
|
a $79 shirt from Calvin Klein
| 10 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}, {"role": "user", "content": "email: crystalminh606@email.com"}, {"role": "user", "content": "order id: 2967715579"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "I have validated your purchase. You said you have been waiting 9 days correct?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "I am so sorry. We will gladly resend you your item. May I have your address please?"}, {"role": "user", "content": "5548 Brushwick Dr Jacksonville, WA 46885"}, {"role": "assistant", "content": "What was the brand and product that you ordered?"}, {"role": "user", "content": "a $79 shirt from Calvin Klein"}, {"role": "assistant", "content": "Your Calvin Klein shirt has been ordered and it will be shipped to you soon!"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
Awesome, thank you!
| 11 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}, {"role": "user", "content": "email: crystalminh606@email.com"}, {"role": "user", "content": "order id: 2967715579"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "I have validated your purchase. You said you have been waiting 9 days correct?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "I am so sorry. We will gladly resend you your item. May I have your address please?"}, {"role": "user", "content": "5548 Brushwick Dr Jacksonville, WA 46885"}, {"role": "assistant", "content": "What was the brand and product that you ordered?"}, {"role": "user", "content": "a $79 shirt from Calvin Klein"}, {"role": "assistant", "content": "Your Calvin Klein shirt has been ordered and it will be shipped to you soon!"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "Awesome, thank you!"}]
|
no, that is it.
| 12 |
Customer name is crystal minh. membership level is guest. email is crystalminh606@email.com. phone number is (300) 449-8065. order ID is 2967715579. purchase date was 2019-09-27. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5548 brushwick dr jacksonville, wa 46885.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "hhoqkpzhxw", "customer_name": "crystal minh", "email": "crystalminh606@email.com", "member_level": "guest", "phone": "(300) 449-8065", "username": "crystalminh606"}, "order": {"street_address": "5548 brushwick dr", "full_address": "5548 brushwick dr jacksonville, wa 46885", "city": "jacksonville", "num_products": "1", "order_id": "2967715579", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 79, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "purchase_date": "2019-09-27", "state": "wa", "zip_code": "46885"}, "product": {"names": ["calvin_klein shirt"], "amounts": [79]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! How may I help you?"}, {"role": "user", "content": "Hello, I want to check on the shipping status of my order because I never received it."}, {"role": "assistant", "content": "okay, I can help you with that! May I have your full name or account ID number please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "account id is HHOQKPZHXW"}, {"role": "assistant", "content": "Thank you. May I have your username, email address, and ODER ID number?"}, {"role": "user", "content": "Is there any way to get this order resent to me? I've been waiting for 9 days."}, {"role": "user", "content": "username: crystalminh606"}, {"role": "user", "content": "email: crystalminh606@email.com"}, {"role": "user", "content": "order id: 2967715579"}, {"role": "assistant", "content": "Thank you!"}, {"role": "assistant", "content": "I have validated your purchase. You said you have been waiting 9 days correct?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "I am so sorry. We will gladly resend you your item. May I have your address please?"}, {"role": "user", "content": "5548 Brushwick Dr Jacksonville, WA 46885"}, {"role": "assistant", "content": "What was the brand and product that you ordered?"}, {"role": "user", "content": "a $79 shirt from Calvin Klein"}, {"role": "assistant", "content": "Your Calvin Klein shirt has been ordered and it will be shipped to you soon!"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "Awesome, thank you!"}, {"role": "user", "content": "no, that is it."}]
|
have a nice day
| 13 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}]
|
How long is my membership at the silver level
| 1 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}]
|
I m thinking of shopping since I can't go out of house
| 2 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}]
|
my own
| 3 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}]
|
Joyce Wu
| 4 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}, {"role": "user", "content": "Joyce Wu"}]
|
(947) 568-6249
| 5 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "(947) 568-6249"}, {"role": "assistant", "content": "so, do you want to know how long a silver membership lasts?"}]
|
yes but more specifically mine
| 6 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "(947) 568-6249"}, {"role": "assistant", "content": "so, do you want to know how long a silver membership lasts?"}, {"role": "user", "content": "yes but more specifically mine"}, {"role": "assistant", "content": "Um, I don't need your phone number but thanks"}, {"role": "assistant", "content": "you want to know your due date?"}]
|
yes please
| 7 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "(947) 568-6249"}, {"role": "assistant", "content": "so, do you want to know how long a silver membership lasts?"}, {"role": "user", "content": "yes but more specifically mine"}, {"role": "assistant", "content": "Um, I don't need your phone number but thanks"}, {"role": "assistant", "content": "you want to know your due date?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "I need your account & order ID please"}]
|
acct jw23443 and order is 29495034
| 8 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "(947) 568-6249"}, {"role": "assistant", "content": "so, do you want to know how long a silver membership lasts?"}, {"role": "user", "content": "yes but more specifically mine"}, {"role": "assistant", "content": "Um, I don't need your phone number but thanks"}, {"role": "assistant", "content": "you want to know your due date?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "I need your account & order ID please"}, {"role": "user", "content": "acct jw23443 and order is 29495034"}, {"role": "assistant", "content": "Your due date is tomorrow"}]
|
ok than I ll order stuff today so I get most from benefits
| 9 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "(947) 568-6249"}, {"role": "assistant", "content": "so, do you want to know how long a silver membership lasts?"}, {"role": "user", "content": "yes but more specifically mine"}, {"role": "assistant", "content": "Um, I don't need your phone number but thanks"}, {"role": "assistant", "content": "you want to know your due date?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "I need your account & order ID please"}, {"role": "user", "content": "acct jw23443 and order is 29495034"}, {"role": "assistant", "content": "Your due date is tomorrow"}, {"role": "user", "content": "ok than I ll order stuff today so I get most from benefits"}]
|
have a good day
| 10 |
Customer name is joyce wu. membership level is silver. phone number is (947) 568-6249. delivery address is 6560 primrose ave jacksonville, ny 51249.
|
storewide_query: membership_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "silver", "phone": "(947) 568-6249"}, "order": {"street_address": "6560 primrose ave", "full_address": "6560 primrose ave jacksonville, ny 51249", "city": "jacksonville", "state": "ny", "zip_code": "51249"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_4"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_4", "customer_name": "joyce wu", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can I help you?"}, {"role": "user", "content": "How long is my membership at the silver level"}, {"role": "user", "content": "I m thinking of shopping since I can't go out of house"}, {"role": "assistant", "content": "hi, are you asking in general or for your own subscription?"}, {"role": "user", "content": "my own"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "(947) 568-6249"}, {"role": "assistant", "content": "so, do you want to know how long a silver membership lasts?"}, {"role": "user", "content": "yes but more specifically mine"}, {"role": "assistant", "content": "Um, I don't need your phone number but thanks"}, {"role": "assistant", "content": "you want to know your due date?"}, {"role": "user", "content": "yes please"}, {"role": "assistant", "content": "I need your account & order ID please"}, {"role": "user", "content": "acct jw23443 and order is 29495034"}, {"role": "assistant", "content": "Your due date is tomorrow"}, {"role": "user", "content": "ok than I ll order stuff today so I get most from benefits"}, {"role": "user", "content": "have a good day"}, {"role": "assistant", "content": "that makes sense"}]
|
bye
| 11 |
Customer name is sanya afzal. membership level is silver. phone number is (488) 338-0663. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 8708 woodshore st brighton, mi 52638.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver", "phone": "(488) 338-0663"}, "order": {"street_address": "8708 woodshore st", "full_address": "8708 woodshore st brighton, mi 52638", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "52638"}, "product": {"names": ["michael_kors jacket", "michael_kors jacket", "guess jeans"], "amounts": [69, 94, 94]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}]
|
Hello! i am buying like three items and i wanted to see if there was a price i could get on gift wrapping service.
| 1 |
Customer name is sanya afzal. membership level is silver. phone number is (488) 338-0663. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 8708 woodshore st brighton, mi 52638.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver", "phone": "(488) 338-0663"}, "order": {"street_address": "8708 woodshore st", "full_address": "8708 woodshore st brighton, mi 52638", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "52638"}, "product": {"names": ["michael_kors jacket", "michael_kors jacket", "guess jeans"], "amounts": [69, 94, 94]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hello! i am buying like three items and i wanted to see if there was a price i could get on gift wrapping service."}]
|
Its for someones birthday and it would save me a ton of time and trouble if i could get you guys to do it.
| 2 |
Customer name is sanya afzal. membership level is silver. phone number is (488) 338-0663. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 8708 woodshore st brighton, mi 52638.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver", "phone": "(488) 338-0663"}, "order": {"street_address": "8708 woodshore st", "full_address": "8708 woodshore st brighton, mi 52638", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "52638"}, "product": {"names": ["michael_kors jacket", "michael_kors jacket", "guess jeans"], "amounts": [69, 94, 94]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hello! i am buying like three items and i wanted to see if there was a price i could get on gift wrapping service."}, {"role": "user", "content": "Its for someones birthday and it would save me a ton of time and trouble if i could get you guys to do it."}, {"role": "assistant", "content": "We offer gift wrapping services. It $4.99 but may not be available if the item is too large. We also let you add short messages to your gift wraps."}]
|
Oh! that is a very fair price, could i have you check if i qualify?
| 3 |
Customer name is sanya afzal. membership level is silver. phone number is (488) 338-0663. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 8708 woodshore st brighton, mi 52638.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver", "phone": "(488) 338-0663"}, "order": {"street_address": "8708 woodshore st", "full_address": "8708 woodshore st brighton, mi 52638", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "52638"}, "product": {"names": ["michael_kors jacket", "michael_kors jacket", "guess jeans"], "amounts": [69, 94, 94]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hello! i am buying like three items and i wanted to see if there was a price i could get on gift wrapping service."}, {"role": "user", "content": "Its for someones birthday and it would save me a ton of time and trouble if i could get you guys to do it."}, {"role": "assistant", "content": "We offer gift wrapping services. It $4.99 but may not be available if the item is too large. We also let you add short messages to your gift wraps."}, {"role": "user", "content": "Oh! that is a very fair price, could i have you check if i qualify?"}, {"role": "assistant", "content": "Sure thing"}]
|
i got the two jackets on sale, and the jeans. Those jackets are kind of large, but they miiiight qualigy
| 4 |
Customer name is sanya afzal. membership level is silver. phone number is (488) 338-0663. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 8708 woodshore st brighton, mi 52638.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver", "phone": "(488) 338-0663"}, "order": {"street_address": "8708 woodshore st", "full_address": "8708 woodshore st brighton, mi 52638", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 94, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "52638"}, "product": {"names": ["michael_kors jacket", "michael_kors jacket", "guess jeans"], "amounts": [69, 94, 94]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hello! i am buying like three items and i wanted to see if there was a price i could get on gift wrapping service."}, {"role": "user", "content": "Its for someones birthday and it would save me a ton of time and trouble if i could get you guys to do it."}, {"role": "assistant", "content": "We offer gift wrapping services. It $4.99 but may not be available if the item is too large. We also let you add short messages to your gift wraps."}, {"role": "user", "content": "Oh! that is a very fair price, could i have you check if i qualify?"}, {"role": "assistant", "content": "Sure thing"}, {"role": "user", "content": "i got the two jackets on sale, and the jeans. Those jackets are kind of large, but they miiiight qualigy"}, {"role": "assistant", "content": "All clothing is considered small enough so we should have no trouble wrapping those."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
Can i add in the short message YOU ARE AWESOME. And that would be all i believe.
| 5 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}]
|
HI! I need to access my account but I can't do it because two factor authentication
| 1 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}]
|
I just lost my phone and I am afraid people might misuse my account.
| 2 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}, {"role": "user", "content": "I just lost my phone and I am afraid people might misuse my account."}, {"role": "assistant", "content": "OK so you want to reset your two factor authentication, right?"}]
|
yes
| 3 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}, {"role": "user", "content": "I just lost my phone and I am afraid people might misuse my account."}, {"role": "assistant", "content": "OK so you want to reset your two factor authentication, right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "OK can I get your full name"}, {"role": "assistant", "content": "and your email"}]
|
Crystal Minh
| 4 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}, {"role": "user", "content": "I just lost my phone and I am afraid people might misuse my account."}, {"role": "assistant", "content": "OK so you want to reset your two factor authentication, right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "OK can I get your full name"}, {"role": "assistant", "content": "and your email"}, {"role": "user", "content": "Crystal Minh"}]
|
my email is minh235@yahoo.com
| 5 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}, {"role": "user", "content": "I just lost my phone and I am afraid people might misuse my account."}, {"role": "assistant", "content": "OK so you want to reset your two factor authentication, right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "OK can I get your full name"}, {"role": "assistant", "content": "and your email"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "my email is minh235@yahoo.com"}, {"role": "assistant", "content": "OK a special code will be sent to your email to reset your two factor"}]
|
oh ok.. That is good
| 6 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}, {"role": "user", "content": "I just lost my phone and I am afraid people might misuse my account."}, {"role": "assistant", "content": "OK so you want to reset your two factor authentication, right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "OK can I get your full name"}, {"role": "assistant", "content": "and your email"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "my email is minh235@yahoo.com"}, {"role": "assistant", "content": "OK a special code will be sent to your email to reset your two factor"}, {"role": "user", "content": "oh ok.. That is good"}, {"role": "assistant", "content": "As well as a link with information about best security practices"}, {"role": "assistant", "content": "Anything else today?"}]
|
I think that's all
| 7 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}, {"role": "user", "content": "I just lost my phone and I am afraid people might misuse my account."}, {"role": "assistant", "content": "OK so you want to reset your two factor authentication, right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "OK can I get your full name"}, {"role": "assistant", "content": "and your email"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "my email is minh235@yahoo.com"}, {"role": "assistant", "content": "OK a special code will be sent to your email to reset your two factor"}, {"role": "user", "content": "oh ok.. That is good"}, {"role": "assistant", "content": "As well as a link with information about best security practices"}, {"role": "assistant", "content": "Anything else today?"}, {"role": "user", "content": "I think that's all"}]
|
Thank you
| 8 |
Customer name is crystal minh. membership level is guest. phone number is (761) 214-9114. delivery address is 9252 lexington ave san lima, ca 18514.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(761) 214-9114", "pin_number": "870394"}, "order": {"street_address": "9252 lexington ave", "full_address": "9252 lexington ave san lima, ca 18514", "city": "san lima", "state": "ca", "zip_code": "18514"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "HI! I need to access my account but I can't do it because two factor authentication"}, {"role": "user", "content": "I just lost my phone and I am afraid people might misuse my account."}, {"role": "assistant", "content": "OK so you want to reset your two factor authentication, right?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "OK can I get your full name"}, {"role": "assistant", "content": "and your email"}, {"role": "user", "content": "Crystal Minh"}, {"role": "user", "content": "my email is minh235@yahoo.com"}, {"role": "assistant", "content": "OK a special code will be sent to your email to reset your two factor"}, {"role": "user", "content": "oh ok.. That is good"}, {"role": "assistant", "content": "As well as a link with information about best security practices"}, {"role": "assistant", "content": "Anything else today?"}, {"role": "user", "content": "I think that's all"}, {"role": "user", "content": "Thank you"}, {"role": "assistant", "content": "Have a nice day"}]
|
I will check my email
| 9 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[]
|
I would like to remove the second item in my order because my spouse did not like it
| 1 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}]
|
It is a pair of Calvin Klein jeans
| 2 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}]
|
Yes
| 3 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}]
|
Joyce Wu
| 4 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}]
|
8BI9ZMRMBZ
| 5 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}]
|
It is 1002591298
| 6 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}]
|
It has been delivered
| 7 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}, {"role": "user", "content": "It has been delivered"}, {"role": "assistant", "content": "What is your membership level?"}]
|
It is Bronze
| 8 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}, {"role": "user", "content": "It has been delivered"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "It is Bronze"}, {"role": "assistant", "content": "OK, I can offer the refund immediately and once it has processed you can return the item."}]
|
Excellent
| 9 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}, {"role": "user", "content": "It has been delivered"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "It is Bronze"}, {"role": "assistant", "content": "OK, I can offer the refund immediately and once it has processed you can return the item."}, {"role": "user", "content": "Excellent"}]
|
That sounds good
| 10 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}, {"role": "user", "content": "It has been delivered"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "It is Bronze"}, {"role": "assistant", "content": "OK, I can offer the refund immediately and once it has processed you can return the item."}, {"role": "user", "content": "Excellent"}, {"role": "user", "content": "That sounds good"}, {"role": "assistant", "content": "How much did the item cost that you are wanting returned?"}]
|
It was $49
| 11 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}, {"role": "user", "content": "It has been delivered"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "It is Bronze"}, {"role": "assistant", "content": "OK, I can offer the refund immediately and once it has processed you can return the item."}, {"role": "user", "content": "Excellent"}, {"role": "user", "content": "That sounds good"}, {"role": "assistant", "content": "How much did the item cost that you are wanting returned?"}, {"role": "user", "content": "It was $49"}, {"role": "assistant", "content": "Your order has been refunded. Once it has processed, reach back out to customer service to get the shipping label."}]
|
That's great
| 12 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}, {"role": "user", "content": "It has been delivered"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "It is Bronze"}, {"role": "assistant", "content": "OK, I can offer the refund immediately and once it has processed you can return the item."}, {"role": "user", "content": "Excellent"}, {"role": "user", "content": "That sounds good"}, {"role": "assistant", "content": "How much did the item cost that you are wanting returned?"}, {"role": "user", "content": "It was $49"}, {"role": "assistant", "content": "Your order has been refunded. Once it has processed, reach back out to customer service to get the shipping label."}, {"role": "user", "content": "That's great"}, {"role": "assistant", "content": "Is there anything else I can help with today?"}]
|
I will send it back asap
| 13 |
Customer name is joyce wu. membership level is bronze. phone number is (759) 277-8656. order ID is 1002591298. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 2733 brushwick dr san mateo, mi 46893.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "8bi9zmrmbz", "customer_name": "joyce wu", "member_level": "bronze", "phone": "(759) 277-8656"}, "order": {"street_address": "2733 brushwick dr", "full_address": "2733 brushwick dr san mateo, mi 46893", "city": "san mateo", "num_products": "2", "order_id": "1002591298", "products": "[{'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/calvin_klein-jeans.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 49, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "46893"}, "product": {"names": ["calvin_klein jeans", "calvin_klein shirt"], "amounts": [49, 49]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 29, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "joyce wu", "member_level": "bronze"}
|
[{"role": "user", "content": "I would like to remove the second item in my order because my spouse did not like it"}, {"role": "user", "content": "It is a pair of Calvin Klein jeans"}, {"role": "assistant", "content": "Thank you for contacting AcmeBrands, I can certainly help with this."}, {"role": "assistant", "content": "To start, can I have your full name and account ID?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Joyce Wu"}, {"role": "user", "content": "8BI9ZMRMBZ"}, {"role": "assistant", "content": "Thank you Joyce, I also need an order ID please."}, {"role": "user", "content": "It is 1002591298"}, {"role": "assistant", "content": "And what does the shipping status of your order show?"}, {"role": "user", "content": "It has been delivered"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "It is Bronze"}, {"role": "assistant", "content": "OK, I can offer the refund immediately and once it has processed you can return the item."}, {"role": "user", "content": "Excellent"}, {"role": "user", "content": "That sounds good"}, {"role": "assistant", "content": "How much did the item cost that you are wanting returned?"}, {"role": "user", "content": "It was $49"}, {"role": "assistant", "content": "Your order has been refunded. Once it has processed, reach back out to customer service to get the shipping label."}, {"role": "user", "content": "That's great"}, {"role": "assistant", "content": "Is there anything else I can help with today?"}, {"role": "user", "content": "I will send it back asap"}]
|
That is all today
| 14 |
Customer name is chloe zhang. membership level is silver. phone number is (038) 839-4364. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6328 primrose ave newark, mi 14240.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(038) 839-4364"}, "order": {"street_address": "6328 primrose ave", "full_address": "6328 primrose ave newark, mi 14240", "city": "newark", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "14240"}, "product": {"names": ["guess jeans"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can i help you"}]
|
Yes, I have a question.
| 1 |
Customer name is chloe zhang. membership level is silver. phone number is (038) 839-4364. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6328 primrose ave newark, mi 14240.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(038) 839-4364"}, "order": {"street_address": "6328 primrose ave", "full_address": "6328 primrose ave newark, mi 14240", "city": "newark", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "14240"}, "product": {"names": ["guess jeans"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can i help you"}, {"role": "user", "content": "Yes, I have a question."}, {"role": "assistant", "content": "sure"}, {"role": "assistant", "content": "whats your question"}]
|
I'm interested in a pair of Guess jeans, but I'd like to know a bit more about them
| 2 |
Customer name is chloe zhang. membership level is silver. phone number is (038) 839-4364. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6328 primrose ave newark, mi 14240.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(038) 839-4364"}, "order": {"street_address": "6328 primrose ave", "full_address": "6328 primrose ave newark, mi 14240", "city": "newark", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "14240"}, "product": {"names": ["guess jeans"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can i help you"}, {"role": "user", "content": "Yes, I have a question."}, {"role": "assistant", "content": "sure"}, {"role": "assistant", "content": "whats your question"}, {"role": "user", "content": "I'm interested in a pair of Guess jeans, but I'd like to know a bit more about them"}, {"role": "assistant", "content": "theyre great! what would you. like to know"}]
|
Are the jeans dark blue or black? I can't tell from the picture.
| 3 |
Customer name is chloe zhang. membership level is silver. phone number is (038) 839-4364. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6328 primrose ave newark, mi 14240.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(038) 839-4364"}, "order": {"street_address": "6328 primrose ave", "full_address": "6328 primrose ave newark, mi 14240", "city": "newark", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "14240"}, "product": {"names": ["guess jeans"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can i help you"}, {"role": "user", "content": "Yes, I have a question."}, {"role": "assistant", "content": "sure"}, {"role": "assistant", "content": "whats your question"}, {"role": "user", "content": "I'm interested in a pair of Guess jeans, but I'd like to know a bit more about them"}, {"role": "assistant", "content": "theyre great! what would you. like to know"}, {"role": "user", "content": "Are the jeans dark blue or black? I can't tell from the picture."}, {"role": "assistant", "content": "These jeans come in a wide variety of fades and colors including (going from dark to light) deep sea, indigo, equinox, indie blue, and sky blue. They are also available in dirt brown, quartz stone, and jet black."}]
|
So what is the color of the exact pair that I'd like to buy?
| 4 |
Customer name is chloe zhang. membership level is silver. phone number is (038) 839-4364. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 6328 primrose ave newark, mi 14240.
|
single_item_query: jeans_other_2
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(038) 839-4364"}, "order": {"street_address": "6328 primrose ave", "full_address": "6328 primrose ave newark, mi 14240", "city": "newark", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 89, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "14240"}, "product": {"names": ["guess jeans"], "amounts": [89]}, "flow": "single_item_query", "subflow": "jeans_other_2"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_2", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi! how can i help you"}, {"role": "user", "content": "Yes, I have a question."}, {"role": "assistant", "content": "sure"}, {"role": "assistant", "content": "whats your question"}, {"role": "user", "content": "I'm interested in a pair of Guess jeans, but I'd like to know a bit more about them"}, {"role": "assistant", "content": "theyre great! what would you. like to know"}, {"role": "user", "content": "Are the jeans dark blue or black? I can't tell from the picture."}, {"role": "assistant", "content": "These jeans come in a wide variety of fades and colors including (going from dark to light) deep sea, indigo, equinox, indie blue, and sky blue. They are also available in dirt brown, quartz stone, and jet black."}, {"role": "user", "content": "So what is the color of the exact pair that I'd like to buy?"}, {"role": "assistant", "content": "Black"}]
|
Okay, that answers my question. Thank you so much.
| 5 |
Customer name is albert sanders. membership level is gold. phone number is (387) 681-6555. order ID is 6455404374. delivery address is 0770 lexington ave la fayette, ca 39348.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "b34sznrlqv", "customer_name": "albert sanders", "member_level": "gold", "phone": "(387) 681-6555"}, "order": {"street_address": "0770 lexington ave", "full_address": "0770 lexington ave la fayette, ca 39348", "city": "la fayette", "order_id": "6455404374", "state": "ca", "zip_code": "39348"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}]
|
Hey I'm trying to find out my subscription status.
| 1 |
Customer name is albert sanders. membership level is gold. phone number is (387) 681-6555. order ID is 6455404374. delivery address is 0770 lexington ave la fayette, ca 39348.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "b34sznrlqv", "customer_name": "albert sanders", "member_level": "gold", "phone": "(387) 681-6555"}, "order": {"street_address": "0770 lexington ave", "full_address": "0770 lexington ave la fayette, ca 39348", "city": "la fayette", "order_id": "6455404374", "state": "ca", "zip_code": "39348"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hey I'm trying to find out my subscription status."}]
|
I want to keep, but I need to find out if it's still active first.
| 2 |
Customer name is albert sanders. membership level is gold. phone number is (387) 681-6555. order ID is 6455404374. delivery address is 0770 lexington ave la fayette, ca 39348.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "b34sznrlqv", "customer_name": "albert sanders", "member_level": "gold", "phone": "(387) 681-6555"}, "order": {"street_address": "0770 lexington ave", "full_address": "0770 lexington ave la fayette, ca 39348", "city": "la fayette", "order_id": "6455404374", "state": "ca", "zip_code": "39348"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "albert sanders", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hey I'm trying to find out my subscription status."}, {"role": "user", "content": "I want to keep, but I need to find out if it's still active first."}, {"role": "assistant", "content": "Okay, could I have your full name or account ID please?"}]
|
Last name Sanders, first name is Albert.
| 3 |
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