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stringlengths 136
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stringlengths 524
1.21k
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stringlengths 2
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stringlengths 1
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|---|---|---|---|---|---|
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}]
|
Is that the digits or letters
| 4 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}, {"role": "user", "content": "Is that the digits or letters"}]
|
FXI3ICF5UT
| 5 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}, {"role": "user", "content": "Is that the digits or letters"}, {"role": "user", "content": "FXI3ICF5UT"}, {"role": "assistant", "content": "Both"}]
|
I think that's my acount id
| 6 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}, {"role": "user", "content": "Is that the digits or letters"}, {"role": "user", "content": "FXI3ICF5UT"}, {"role": "assistant", "content": "Both"}, {"role": "user", "content": "I think that's my acount id"}]
|
1426736140
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}, {"role": "user", "content": "Is that the digits or letters"}, {"role": "user", "content": "FXI3ICF5UT"}, {"role": "assistant", "content": "Both"}, {"role": "user", "content": "I think that's my acount id"}, {"role": "user", "content": "1426736140"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "How much would you like to pay?"}]
|
I would like to pay whatever is due on the account for the subscription it is due today
| 8 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}, {"role": "user", "content": "Is that the digits or letters"}, {"role": "user", "content": "FXI3ICF5UT"}, {"role": "assistant", "content": "Both"}, {"role": "user", "content": "I think that's my acount id"}, {"role": "user", "content": "1426736140"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "How much would you like to pay?"}, {"role": "user", "content": "I would like to pay whatever is due on the account for the subscription it is due today"}]
|
29.99
| 9 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}, {"role": "user", "content": "Is that the digits or letters"}, {"role": "user", "content": "FXI3ICF5UT"}, {"role": "assistant", "content": "Both"}, {"role": "user", "content": "I think that's my acount id"}, {"role": "user", "content": "1426736140"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "How much would you like to pay?"}, {"role": "user", "content": "I would like to pay whatever is due on the account for the subscription it is due today"}, {"role": "user", "content": "29.99"}, {"role": "assistant", "content": "Okay, would you like to pay with the card we have on file?"}]
|
That would be fine
| 10 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Thanks, Chloe. I'll need your Account and Order ID as well."}, {"role": "user", "content": "Is that the digits or letters"}, {"role": "user", "content": "FXI3ICF5UT"}, {"role": "assistant", "content": "Both"}, {"role": "user", "content": "I think that's my acount id"}, {"role": "user", "content": "1426736140"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "How much would you like to pay?"}, {"role": "user", "content": "I would like to pay whatever is due on the account for the subscription it is due today"}, {"role": "user", "content": "29.99"}, {"role": "assistant", "content": "Okay, would you like to pay with the card we have on file?"}, {"role": "user", "content": "That would be fine"}, {"role": "assistant", "content": "Okay, you're all set. Is there anything else I can help with?"}]
|
no thank you
| 11 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}]
|
Hi, I was hoping to extend my premium subscription.
| 1 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}]
|
I need an extension on my bill.
| 2 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}]
|
Money is pretty tight right now and I need some time
| 3 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}]
|
Sanya Afzal
| 4 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "I need to pull up your order. Can I have your Account ID and Order ID please?"}]
|
Sure
| 5 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "I need to pull up your order. Can I have your Account ID and Order ID please?"}, {"role": "user", "content": "Sure"}]
|
My account id is WCC065JCJF
| 6 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "I need to pull up your order. Can I have your Account ID and Order ID please?"}, {"role": "user", "content": "Sure"}, {"role": "user", "content": "My account id is WCC065JCJF"}]
|
Order ID: 5696712699
| 7 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "I need to pull up your order. Can I have your Account ID and Order ID please?"}, {"role": "user", "content": "Sure"}, {"role": "user", "content": "My account id is WCC065JCJF"}, {"role": "user", "content": "Order ID: 5696712699"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "Do you know your membership level?"}]
|
I'm a gold member
| 8 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "I need to pull up your order. Can I have your Account ID and Order ID please?"}, {"role": "user", "content": "Sure"}, {"role": "user", "content": "My account id is WCC065JCJF"}, {"role": "user", "content": "Order ID: 5696712699"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "Do you know your membership level?"}, {"role": "user", "content": "I'm a gold member"}, {"role": "assistant", "content": "that's great newws"}, {"role": "assistant", "content": "Our gold members are always able to get an extension"}]
|
Great, knew that gold membership would be useful
| 9 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
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subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "I need to pull up your order. Can I have your Account ID and Order ID please?"}, {"role": "user", "content": "Sure"}, {"role": "user", "content": "My account id is WCC065JCJF"}, {"role": "user", "content": "Order ID: 5696712699"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "Do you know your membership level?"}, {"role": "user", "content": "I'm a gold member"}, {"role": "assistant", "content": "that's great newws"}, {"role": "assistant", "content": "Our gold members are always able to get an extension"}, {"role": "user", "content": "Great, knew that gold membership would be useful"}, {"role": "assistant", "content": "for sure!"}, {"role": "assistant", "content": "Ok, it's done and you have an extension."}]
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Thank you very much, that's all I needed
| 10 |
Customer name is sanya afzal. membership level is gold. phone number is (982) 963-7776. order ID is 5696712699. delivery address is 7553 1st ave brighton, tx 48607.
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subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "wcc065jcjf", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(982) 963-7776"}, "order": {"street_address": "7553 1st ave", "full_address": "7553 1st ave brighton, tx 48607", "city": "brighton", "order_id": "5696712699", "state": "tx", "zip_code": "48607"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi, I was hoping to extend my premium subscription."}, {"role": "user", "content": "I need an extension on my bill."}, {"role": "user", "content": "Money is pretty tight right now and I need some time"}, {"role": "assistant", "content": "ok, you want to get an extension so you can pay at a later time, correct?"}, {"role": "assistant", "content": "Can I have your full name or Account ID please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "I need to pull up your order. Can I have your Account ID and Order ID please?"}, {"role": "user", "content": "Sure"}, {"role": "user", "content": "My account id is WCC065JCJF"}, {"role": "user", "content": "Order ID: 5696712699"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "Do you know your membership level?"}, {"role": "user", "content": "I'm a gold member"}, {"role": "assistant", "content": "that's great newws"}, {"role": "assistant", "content": "Our gold members are always able to get an extension"}, {"role": "user", "content": "Great, knew that gold membership would be useful"}, {"role": "assistant", "content": "for sure!"}, {"role": "assistant", "content": "Ok, it's done and you have an extension."}, {"role": "user", "content": "Thank you very much, that's all I needed"}, {"role": "assistant", "content": "Can I help with anything else today?"}, {"role": "assistant", "content": "Have a great day!"}]
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Thanks you too
| 11 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
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{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
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[{"role": "assistant", "content": "Hi, what can I do for you?"}]
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i would like to check the status of my order because there was an extra fee added
| 1 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
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{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}]
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I dont no why it was added
| 2 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}, {"role": "user", "content": "I dont no why it was added"}, {"role": "assistant", "content": "Were you charged twice for something or was the charge out of no where?"}]
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the charge was out of nowhere
| 3 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}, {"role": "user", "content": "I dont no why it was added"}, {"role": "assistant", "content": "Were you charged twice for something or was the charge out of no where?"}, {"role": "user", "content": "the charge was out of nowhere"}, {"role": "assistant", "content": "I can help you with this, could I please have your full name?"}]
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David Williams
| 4 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
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{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}, {"role": "user", "content": "I dont no why it was added"}, {"role": "assistant", "content": "Were you charged twice for something or was the charge out of no where?"}, {"role": "user", "content": "the charge was out of nowhere"}, {"role": "assistant", "content": "I can help you with this, could I please have your full name?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Hi David, I'll also need your account ID and Order ID."}]
|
Account ID: OMSPAONXCK | Order ID: 0283954139
| 5 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}, {"role": "user", "content": "I dont no why it was added"}, {"role": "assistant", "content": "Were you charged twice for something or was the charge out of no where?"}, {"role": "user", "content": "the charge was out of nowhere"}, {"role": "assistant", "content": "I can help you with this, could I please have your full name?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Hi David, I'll also need your account ID and Order ID."}, {"role": "user", "content": "Account ID: OMSPAONXCK | Order ID: 0283954139"}, {"role": "assistant", "content": "Thank you, now let me look at the mystery fee here."}, {"role": "assistant", "content": "May I know your membership level?"}]
|
guest
| 6 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}, {"role": "user", "content": "I dont no why it was added"}, {"role": "assistant", "content": "Were you charged twice for something or was the charge out of no where?"}, {"role": "user", "content": "the charge was out of nowhere"}, {"role": "assistant", "content": "I can help you with this, could I please have your full name?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Hi David, I'll also need your account ID and Order ID."}, {"role": "user", "content": "Account ID: OMSPAONXCK | Order ID: 0283954139"}, {"role": "assistant", "content": "Thank you, now let me look at the mystery fee here."}, {"role": "assistant", "content": "May I know your membership level?"}, {"role": "user", "content": "guest"}, {"role": "assistant", "content": "Our apologies but this fee was not made in error and I am unable to remove it."}]
|
What was the fee for?
| 7 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
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order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}, {"role": "user", "content": "I dont no why it was added"}, {"role": "assistant", "content": "Were you charged twice for something or was the charge out of no where?"}, {"role": "user", "content": "the charge was out of nowhere"}, {"role": "assistant", "content": "I can help you with this, could I please have your full name?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Hi David, I'll also need your account ID and Order ID."}, {"role": "user", "content": "Account ID: OMSPAONXCK | Order ID: 0283954139"}, {"role": "assistant", "content": "Thank you, now let me look at the mystery fee here."}, {"role": "assistant", "content": "May I know your membership level?"}, {"role": "user", "content": "guest"}, {"role": "assistant", "content": "Our apologies but this fee was not made in error and I am unable to remove it."}, {"role": "user", "content": "What was the fee for?"}, {"role": "assistant", "content": "It says here 'gift wrapping'"}]
|
Okay thank you for your help
| 8 |
Customer name is david williams. membership level is guest. phone number is (417) 936-7485. order ID is 0283954139. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 8122 lincoln ave raleigh, wa 9499.
|
order_issue: status_mystery_fee
|
{"scenario": {"personal": {"account_id": "omspaonxck", "customer_name": "david williams", "member_level": "guest", "phone": "(417) 936-7485"}, "order": {"street_address": "8122 lincoln ave", "full_address": "8122 lincoln ave raleigh, wa 9499", "city": "raleigh", "num_products": "1", "order_id": "0283954139", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "shipping_status": "delivered", "state": "wa", "zip_code": "9499"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "order_issue", "subflow": "status_mystery_fee"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_mystery_fee", "customer_name": "david williams", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi, what can I do for you?"}, {"role": "user", "content": "i would like to check the status of my order because there was an extra fee added"}, {"role": "user", "content": "I dont no why it was added"}, {"role": "assistant", "content": "Were you charged twice for something or was the charge out of no where?"}, {"role": "user", "content": "the charge was out of nowhere"}, {"role": "assistant", "content": "I can help you with this, could I please have your full name?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Hi David, I'll also need your account ID and Order ID."}, {"role": "user", "content": "Account ID: OMSPAONXCK | Order ID: 0283954139"}, {"role": "assistant", "content": "Thank you, now let me look at the mystery fee here."}, {"role": "assistant", "content": "May I know your membership level?"}, {"role": "user", "content": "guest"}, {"role": "assistant", "content": "Our apologies but this fee was not made in error and I am unable to remove it."}, {"role": "user", "content": "What was the fee for?"}, {"role": "assistant", "content": "It says here 'gift wrapping'"}, {"role": "user", "content": "Okay thank you for your help"}, {"role": "assistant", "content": "Sorry again, is there anything else I can do for you?"}]
|
No that was everything, thank you again. Have a great day
| 9 |
Customer name is crystal minh. membership level is guest. phone number is (101) 378-3067. delivery address is 4556 circle drive san lima, ca 63265.
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account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(101) 378-3067", "security_answer": "livingston"}, "order": {"street_address": "4556 circle drive", "full_address": "4556 circle drive san lima, ca 63265", "city": "san lima", "state": "ca", "zip_code": "63265"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}]
|
Hello, i cannot connect my account because i lost my phone I use for two-factor authentication.
| 1 |
Customer name is crystal minh. membership level is guest. phone number is (101) 378-3067. delivery address is 4556 circle drive san lima, ca 63265.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(101) 378-3067", "security_answer": "livingston"}, "order": {"street_address": "4556 circle drive", "full_address": "4556 circle drive san lima, ca 63265", "city": "san lima", "state": "ca", "zip_code": "63265"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "Hello, i cannot connect my account because i lost my phone I use for two-factor authentication."}, {"role": "assistant", "content": "I am sorry to hear that. I can definitely help you there though. Can you provide me your full name or account ID first?"}]
|
My name is Crystal Minh
| 2 |
Customer name is crystal minh. membership level is guest. phone number is (101) 378-3067. delivery address is 4556 circle drive san lima, ca 63265.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(101) 378-3067", "security_answer": "livingston"}, "order": {"street_address": "4556 circle drive", "full_address": "4556 circle drive san lima, ca 63265", "city": "san lima", "state": "ca", "zip_code": "63265"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "Hello, i cannot connect my account because i lost my phone I use for two-factor authentication."}, {"role": "assistant", "content": "I am sorry to hear that. I can definitely help you there though. Can you provide me your full name or account ID first?"}, {"role": "user", "content": "My name is Crystal Minh"}, {"role": "assistant", "content": "Thank you Crystal. Do you have your email address also?"}]
|
no i do not have my email address
| 3 |
Customer name is crystal minh. membership level is guest. phone number is (101) 378-3067. delivery address is 4556 circle drive san lima, ca 63265.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(101) 378-3067", "security_answer": "livingston"}, "order": {"street_address": "4556 circle drive", "full_address": "4556 circle drive san lima, ca 63265", "city": "san lima", "state": "ca", "zip_code": "63265"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "Hello, i cannot connect my account because i lost my phone I use for two-factor authentication."}, {"role": "assistant", "content": "I am sorry to hear that. I can definitely help you there though. Can you provide me your full name or account ID first?"}, {"role": "user", "content": "My name is Crystal Minh"}, {"role": "assistant", "content": "Thank you Crystal. Do you have your email address also?"}, {"role": "user", "content": "no i do not have my email address"}, {"role": "assistant", "content": "Ok we can verify you another way."}, {"role": "assistant", "content": "Do you have your PIN number?"}, {"role": "assistant", "content": "We also have a security question on file."}, {"role": "assistant", "content": "What is your mothers maiden name?"}]
|
i have my security answer which is Livingston
| 4 |
Customer name is crystal minh. membership level is guest. phone number is (101) 378-3067. delivery address is 4556 circle drive san lima, ca 63265.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "guest", "phone": "(101) 378-3067", "security_answer": "livingston"}, "order": {"street_address": "4556 circle drive", "full_address": "4556 circle drive san lima, ca 63265", "city": "san lima", "state": "ca", "zip_code": "63265"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "crystal minh", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "Hello, i cannot connect my account because i lost my phone I use for two-factor authentication."}, {"role": "assistant", "content": "I am sorry to hear that. I can definitely help you there though. Can you provide me your full name or account ID first?"}, {"role": "user", "content": "My name is Crystal Minh"}, {"role": "assistant", "content": "Thank you Crystal. Do you have your email address also?"}, {"role": "user", "content": "no i do not have my email address"}, {"role": "assistant", "content": "Ok we can verify you another way."}, {"role": "assistant", "content": "Do you have your PIN number?"}, {"role": "assistant", "content": "We also have a security question on file."}, {"role": "assistant", "content": "What is your mothers maiden name?"}, {"role": "user", "content": "i have my security answer which is Livingston"}, {"role": "assistant", "content": "Thank you very much."}, {"role": "assistant", "content": "I am sending a reset link to the email that is on file."}, {"role": "assistant", "content": "Also here a link about common online password precautions to follow."}, {"role": "assistant", "content": "Is there anything else I can help with?"}]
|
no that will all thank you for everything
| 5 |
Customer name is norman bouchard. membership level is gold. email is normanb1@email.com. phone number is (042) 975-9546. delivery address is 9149 circle drive brighton, tx 39633.
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account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb1@email.com", "member_level": "gold", "phone": "(042) 975-9546", "username": "normanb1"}, "order": {"street_address": "9149 circle drive", "full_address": "9149 circle drive brighton, tx 39633", "city": "brighton", "state": "tx", "zip_code": "39633"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, AcmeBrands customer service here. How may I help?"}]
|
Hi. I was hoping I view the history of my orders but I seem to have lost my username. Can you help me?
| 1 |
Customer name is norman bouchard. membership level is gold. email is normanb1@email.com. phone number is (042) 975-9546. delivery address is 9149 circle drive brighton, tx 39633.
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account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb1@email.com", "member_level": "gold", "phone": "(042) 975-9546", "username": "normanb1"}, "order": {"street_address": "9149 circle drive", "full_address": "9149 circle drive brighton, tx 39633", "city": "brighton", "state": "tx", "zip_code": "39633"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, AcmeBrands customer service here. How may I help?"}, {"role": "user", "content": "Hi. I was hoping I view the history of my orders but I seem to have lost my username. Can you help me?"}, {"role": "assistant", "content": "Sure thing, can I have your name please?"}]
|
It's Norman Bouchard.
| 2 |
Customer name is norman bouchard. membership level is gold. email is normanb1@email.com. phone number is (042) 975-9546. delivery address is 9149 circle drive brighton, tx 39633.
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account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb1@email.com", "member_level": "gold", "phone": "(042) 975-9546", "username": "normanb1"}, "order": {"street_address": "9149 circle drive", "full_address": "9149 circle drive brighton, tx 39633", "city": "brighton", "state": "tx", "zip_code": "39633"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, AcmeBrands customer service here. How may I help?"}, {"role": "user", "content": "Hi. I was hoping I view the history of my orders but I seem to have lost my username. Can you help me?"}, {"role": "assistant", "content": "Sure thing, can I have your name please?"}, {"role": "user", "content": "It's Norman Bouchard."}, {"role": "assistant", "content": "I will also need two of the following: zip code/phone number/email address"}]
|
My zip is 39633 and the phone number is (042) 975-9546.
| 3 |
Customer name is norman bouchard. membership level is gold. email is normanb1@email.com. phone number is (042) 975-9546. delivery address is 9149 circle drive brighton, tx 39633.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb1@email.com", "member_level": "gold", "phone": "(042) 975-9546", "username": "normanb1"}, "order": {"street_address": "9149 circle drive", "full_address": "9149 circle drive brighton, tx 39633", "city": "brighton", "state": "tx", "zip_code": "39633"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, AcmeBrands customer service here. How may I help?"}, {"role": "user", "content": "Hi. I was hoping I view the history of my orders but I seem to have lost my username. Can you help me?"}, {"role": "assistant", "content": "Sure thing, can I have your name please?"}, {"role": "user", "content": "It's Norman Bouchard."}, {"role": "assistant", "content": "I will also need two of the following: zip code/phone number/email address"}, {"role": "user", "content": "My zip is 39633 and the phone number is (042) 975-9546."}, {"role": "assistant", "content": "Looks like your username is nbouchard1"}]
|
Oh perfect! I just lose track of them so easily. So many different accounts.
| 4 |
Customer name is norman bouchard. membership level is gold. email is normanb1@email.com. phone number is (042) 975-9546. delivery address is 9149 circle drive brighton, tx 39633.
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account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "normanb1@email.com", "member_level": "gold", "phone": "(042) 975-9546", "username": "normanb1"}, "order": {"street_address": "9149 circle drive", "full_address": "9149 circle drive brighton, tx 39633", "city": "brighton", "state": "tx", "zip_code": "39633"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, AcmeBrands customer service here. How may I help?"}, {"role": "user", "content": "Hi. I was hoping I view the history of my orders but I seem to have lost my username. Can you help me?"}, {"role": "assistant", "content": "Sure thing, can I have your name please?"}, {"role": "user", "content": "It's Norman Bouchard."}, {"role": "assistant", "content": "I will also need two of the following: zip code/phone number/email address"}, {"role": "user", "content": "My zip is 39633 and the phone number is (042) 975-9546."}, {"role": "assistant", "content": "Looks like your username is nbouchard1"}, {"role": "user", "content": "Oh perfect! I just lose track of them so easily. So many different accounts."}]
|
Thank you!
| 5 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
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purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}]
|
Hi there, I was charged for an item I never purchased
| 1 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
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purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}]
|
A pair of boots
| 2 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}]
|
David Williams
| 3 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}]
|
sure
| 4 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}]
|
davidw27@email.com
| 5 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}, {"role": "user", "content": "davidw27@email.com"}]
|
davidw27
| 6 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}, {"role": "user", "content": "davidw27@email.com"}, {"role": "user", "content": "davidw27"}]
|
Order ID: 2383957582
| 7 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
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purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}, {"role": "user", "content": "davidw27@email.com"}, {"role": "user", "content": "davidw27"}, {"role": "user", "content": "Order ID: 2383957582"}, {"role": "assistant", "content": "What is your membership level?"}]
|
Bronze
| 8 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
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purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}, {"role": "user", "content": "davidw27@email.com"}, {"role": "user", "content": "davidw27"}, {"role": "user", "content": "Order ID: 2383957582"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "unfortunately, it looks on our system ilke you did purchase the boots."}, {"role": "assistant", "content": "They are already out for delivery"}]
|
they are women's boots and i'm a man
| 9 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}, {"role": "user", "content": "davidw27@email.com"}, {"role": "user", "content": "davidw27"}, {"role": "user", "content": "Order ID: 2383957582"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "unfortunately, it looks on our system ilke you did purchase the boots."}, {"role": "assistant", "content": "They are already out for delivery"}, {"role": "user", "content": "they are women's boots and i'm a man"}]
|
i didn't purchase them
| 10 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
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purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}, {"role": "user", "content": "davidw27@email.com"}, {"role": "user", "content": "davidw27"}, {"role": "user", "content": "Order ID: 2383957582"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "unfortunately, it looks on our system ilke you did purchase the boots."}, {"role": "assistant", "content": "They are already out for delivery"}, {"role": "user", "content": "they are women's boots and i'm a man"}, {"role": "user", "content": "i didn't purchase them"}, {"role": "assistant", "content": "there is nothing else that i can do becuase i see that they were purchased and on the way to the house. You can return them when they arrive"}]
|
ok i'll do that
| 11 |
Customer name is david williams. membership level is bronze. email is davidw27@email.com. phone number is (367) 814-3852. order ID is 2383957582. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 7861 2nd ave jacksonville, ny 70919.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw27@email.com", "member_level": "bronze", "phone": "(367) 814-3852", "username": "davidw27"}, "order": {"street_address": "7861 2nd ave", "full_address": "7861 2nd ave jacksonville, ny 70919", "city": "jacksonville", "num_products": "1", "order_id": "2383957582", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "ny", "zip_code": "70919"}, "product": {"names": ["calvin_klein boots"], "amounts": [64]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello! how can i help you today"}, {"role": "user", "content": "Hi there, I was charged for an item I never purchased"}, {"role": "user", "content": "A pair of boots"}, {"role": "assistant", "content": "Sorry about that"}, {"role": "assistant", "content": "what is your name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can i please have your email address , user name and if you have it - order id"}, {"role": "user", "content": "sure"}, {"role": "user", "content": "davidw27@email.com"}, {"role": "user", "content": "davidw27"}, {"role": "user", "content": "Order ID: 2383957582"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "unfortunately, it looks on our system ilke you did purchase the boots."}, {"role": "assistant", "content": "They are already out for delivery"}, {"role": "user", "content": "they are women's boots and i'm a man"}, {"role": "user", "content": "i didn't purchase them"}, {"role": "assistant", "content": "there is nothing else that i can do becuase i see that they were purchased and on the way to the house. You can return them when they arrive"}, {"role": "user", "content": "ok i'll do that"}]
|
thanks for the help
| 12 |
Customer name is sanya afzal. membership level is silver. phone number is (290) 182-0449. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 6621 lincoln ave la fayette, ca 97454.
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single_item_query: jacket_other_3
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver", "phone": "(290) 182-0449"}, "order": {"street_address": "6621 lincoln ave", "full_address": "6621 lincoln ave la fayette, ca 97454", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "ca", "zip_code": "97454"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 9, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How can I help you today?"}]
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Hi is this coat good to wear when it’s windy
| 1 |
Customer name is sanya afzal. membership level is silver. phone number is (290) 182-0449. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 6621 lincoln ave la fayette, ca 97454.
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single_item_query: jacket_other_3
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "silver", "phone": "(290) 182-0449"}, "order": {"street_address": "6621 lincoln ave", "full_address": "6621 lincoln ave la fayette, ca 97454", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/guess-jacket.jpeg'}]", "state": "ca", "zip_code": "97454"}, "product": {"names": ["guess jacket"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jacket_other_3"}, "total_dialogue_turns": 9, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_other_3", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello! How can I help you today?"}, {"role": "user", "content": "Hi is this coat good to wear when it\u2019s windy"}, {"role": "assistant", "content": "sure, let me check that for you!"}, {"role": "assistant", "content": "This is a great jacket for windy conditions - it's designed to be windproof and it's insulated to keep you warm!"}, {"role": "assistant", "content": "Anything else I can help you with?"}]
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Nope that’s all. Thanks!
| 2 |
Customer name is sanya afzal. membership level is gold. phone number is (828) 524-1123. delivery address is 9768 2nd ave jacksonville, ny 39978.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(828) 524-1123"}, "order": {"street_address": "9768 2nd ave", "full_address": "9768 2nd ave jacksonville, ny 39978", "city": "jacksonville", "state": "ny", "zip_code": "39978"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for contacting us today! How can I help you?"}]
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hi, I forgot my username and can't login to my account.
| 1 |
Customer name is sanya afzal. membership level is gold. phone number is (828) 524-1123. delivery address is 9768 2nd ave jacksonville, ny 39978.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(828) 524-1123"}, "order": {"street_address": "9768 2nd ave", "full_address": "9768 2nd ave jacksonville, ny 39978", "city": "jacksonville", "state": "ny", "zip_code": "39978"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for contacting us today! How can I help you?"}, {"role": "user", "content": "hi, I forgot my username and can't login to my account."}]
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I just need to view my shopping history. Can you help
| 2 |
Customer name is sanya afzal. membership level is gold. phone number is (828) 524-1123. delivery address is 9768 2nd ave jacksonville, ny 39978.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(828) 524-1123"}, "order": {"street_address": "9768 2nd ave", "full_address": "9768 2nd ave jacksonville, ny 39978", "city": "jacksonville", "state": "ny", "zip_code": "39978"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for contacting us today! How can I help you?"}, {"role": "user", "content": "hi, I forgot my username and can't login to my account."}, {"role": "user", "content": "I just need to view my shopping history. Can you help"}, {"role": "assistant", "content": "I can help you with that. Can I get your name please?"}]
|
Sanya Afzal
| 3 |
Customer name is sanya afzal. membership level is gold. phone number is (828) 524-1123. delivery address is 9768 2nd ave jacksonville, ny 39978.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(828) 524-1123"}, "order": {"street_address": "9768 2nd ave", "full_address": "9768 2nd ave jacksonville, ny 39978", "city": "jacksonville", "state": "ny", "zip_code": "39978"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for contacting us today! How can I help you?"}, {"role": "user", "content": "hi, I forgot my username and can't login to my account."}, {"role": "user", "content": "I just need to view my shopping history. Can you help"}, {"role": "assistant", "content": "I can help you with that. Can I get your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you, Sanya. I will just need to verify your identity quickly. Can you please provide me with your zip code and phone number."}]
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39978
| 4 |
Customer name is sanya afzal. membership level is gold. phone number is (828) 524-1123. delivery address is 9768 2nd ave jacksonville, ny 39978.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(828) 524-1123"}, "order": {"street_address": "9768 2nd ave", "full_address": "9768 2nd ave jacksonville, ny 39978", "city": "jacksonville", "state": "ny", "zip_code": "39978"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for contacting us today! How can I help you?"}, {"role": "user", "content": "hi, I forgot my username and can't login to my account."}, {"role": "user", "content": "I just need to view my shopping history. Can you help"}, {"role": "assistant", "content": "I can help you with that. Can I get your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you, Sanya. I will just need to verify your identity quickly. Can you please provide me with your zip code and phone number."}, {"role": "user", "content": "39978"}]
|
Phone Number: (828) 524-1123
| 5 |
Customer name is sanya afzal. membership level is gold. phone number is (828) 524-1123. delivery address is 9768 2nd ave jacksonville, ny 39978.
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account_access: recover_username
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{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(828) 524-1123"}, "order": {"street_address": "9768 2nd ave", "full_address": "9768 2nd ave jacksonville, ny 39978", "city": "jacksonville", "state": "ny", "zip_code": "39978"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello and thank you for contacting us today! How can I help you?"}, {"role": "user", "content": "hi, I forgot my username and can't login to my account."}, {"role": "user", "content": "I just need to view my shopping history. Can you help"}, {"role": "assistant", "content": "I can help you with that. Can I get your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "Thank you, Sanya. I will just need to verify your identity quickly. Can you please provide me with your zip code and phone number."}, {"role": "user", "content": "39978"}, {"role": "user", "content": "Phone Number: (828) 524-1123"}, {"role": "assistant", "content": "Perfect! Thank you."}, {"role": "assistant", "content": "Okay Sanya. Your username is just safzal1."}, {"role": "assistant", "content": "Is there anything else that I can help you with today?"}]
|
I think that is all. Thank you for your help
| 6 |
Customer name is david williams. membership level is bronze. phone number is (796) 121-6453. order ID is 3672930173. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6730 woodshore st newark, ny 79413.
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order_issue: status_delivery_time
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{"scenario": {"personal": {"account_id": "zvdpwlubx6", "customer_name": "david williams", "member_level": "bronze", "phone": "(796) 121-6453"}, "order": {"street_address": "6730 woodshore st", "full_address": "6730 woodshore st newark, ny 79413", "city": "newark", "num_products": "1", "order_id": "3672930173", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "79413"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}]
|
Hi, I'd like to check the status of my order
| 1 |
Customer name is david williams. membership level is bronze. phone number is (796) 121-6453. order ID is 3672930173. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6730 woodshore st newark, ny 79413.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "zvdpwlubx6", "customer_name": "david williams", "member_level": "bronze", "phone": "(796) 121-6453"}, "order": {"street_address": "6730 woodshore st", "full_address": "6730 woodshore st newark, ny 79413", "city": "newark", "num_products": "1", "order_id": "3672930173", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "79413"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi, I'd like to check the status of my order"}, {"role": "assistant", "content": "Sure, are you just inquiring about the shipping status?"}]
|
I believe the delivery time is wrong
| 2 |
Customer name is david williams. membership level is bronze. phone number is (796) 121-6453. order ID is 3672930173. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6730 woodshore st newark, ny 79413.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "zvdpwlubx6", "customer_name": "david williams", "member_level": "bronze", "phone": "(796) 121-6453"}, "order": {"street_address": "6730 woodshore st", "full_address": "6730 woodshore st newark, ny 79413", "city": "newark", "num_products": "1", "order_id": "3672930173", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "79413"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi, I'd like to check the status of my order"}, {"role": "assistant", "content": "Sure, are you just inquiring about the shipping status?"}, {"role": "user", "content": "I believe the delivery time is wrong"}, {"role": "assistant", "content": "Okay, can I please have your name and account number?"}]
|
David Williams and ZVDPWLUBX6
| 3 |
Customer name is david williams. membership level is bronze. phone number is (796) 121-6453. order ID is 3672930173. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6730 woodshore st newark, ny 79413.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "zvdpwlubx6", "customer_name": "david williams", "member_level": "bronze", "phone": "(796) 121-6453"}, "order": {"street_address": "6730 woodshore st", "full_address": "6730 woodshore st newark, ny 79413", "city": "newark", "num_products": "1", "order_id": "3672930173", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "79413"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi, I'd like to check the status of my order"}, {"role": "assistant", "content": "Sure, are you just inquiring about the shipping status?"}, {"role": "user", "content": "I believe the delivery time is wrong"}, {"role": "assistant", "content": "Okay, can I please have your name and account number?"}, {"role": "user", "content": "David Williams and ZVDPWLUBX6"}, {"role": "assistant", "content": "Thanks Mr. Williams, can I please have your order number?"}]
|
3672930173
| 4 |
Customer name is david williams. membership level is bronze. phone number is (796) 121-6453. order ID is 3672930173. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6730 woodshore st newark, ny 79413.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "zvdpwlubx6", "customer_name": "david williams", "member_level": "bronze", "phone": "(796) 121-6453"}, "order": {"street_address": "6730 woodshore st", "full_address": "6730 woodshore st newark, ny 79413", "city": "newark", "num_products": "1", "order_id": "3672930173", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "79413"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi, I'd like to check the status of my order"}, {"role": "assistant", "content": "Sure, are you just inquiring about the shipping status?"}, {"role": "user", "content": "I believe the delivery time is wrong"}, {"role": "assistant", "content": "Okay, can I please have your name and account number?"}, {"role": "user", "content": "David Williams and ZVDPWLUBX6"}, {"role": "assistant", "content": "Thanks Mr. Williams, can I please have your order number?"}, {"role": "user", "content": "3672930173"}, {"role": "assistant", "content": "Sorry, it seems there is a delivery time issue. When do you need to get the order by?"}]
|
As soon as possible
| 5 |
Customer name is david williams. membership level is bronze. phone number is (796) 121-6453. order ID is 3672930173. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6730 woodshore st newark, ny 79413.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "zvdpwlubx6", "customer_name": "david williams", "member_level": "bronze", "phone": "(796) 121-6453"}, "order": {"street_address": "6730 woodshore st", "full_address": "6730 woodshore st newark, ny 79413", "city": "newark", "num_products": "1", "order_id": "3672930173", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "79413"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi, I'd like to check the status of my order"}, {"role": "assistant", "content": "Sure, are you just inquiring about the shipping status?"}, {"role": "user", "content": "I believe the delivery time is wrong"}, {"role": "assistant", "content": "Okay, can I please have your name and account number?"}, {"role": "user", "content": "David Williams and ZVDPWLUBX6"}, {"role": "assistant", "content": "Thanks Mr. Williams, can I please have your order number?"}, {"role": "user", "content": "3672930173"}, {"role": "assistant", "content": "Sorry, it seems there is a delivery time issue. When do you need to get the order by?"}, {"role": "user", "content": "As soon as possible"}, {"role": "assistant", "content": "Okay, I've requested that your order be shipped overnight. Is there anything else?"}]
|
no that
| 6 |
Customer name is david williams. membership level is bronze. phone number is (796) 121-6453. order ID is 3672930173. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 6730 woodshore st newark, ny 79413.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "zvdpwlubx6", "customer_name": "david williams", "member_level": "bronze", "phone": "(796) 121-6453"}, "order": {"street_address": "6730 woodshore st", "full_address": "6730 woodshore st newark, ny 79413", "city": "newark", "num_products": "1", "order_id": "3672930173", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 64, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "shipping_status": "order received", "state": "ny", "zip_code": "79413"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [64]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "Hi, I'd like to check the status of my order"}, {"role": "assistant", "content": "Sure, are you just inquiring about the shipping status?"}, {"role": "user", "content": "I believe the delivery time is wrong"}, {"role": "assistant", "content": "Okay, can I please have your name and account number?"}, {"role": "user", "content": "David Williams and ZVDPWLUBX6"}, {"role": "assistant", "content": "Thanks Mr. Williams, can I please have your order number?"}, {"role": "user", "content": "3672930173"}, {"role": "assistant", "content": "Sorry, it seems there is a delivery time issue. When do you need to get the order by?"}, {"role": "user", "content": "As soon as possible"}, {"role": "assistant", "content": "Okay, I've requested that your order be shipped overnight. Is there anything else?"}, {"role": "user", "content": "no that"}]
|
thank you
| 7 |
Customer name is norman bouchard. membership level is gold. email is nb681400@email.com. phone number is (237) 172-4131. order ID is 6106852171. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 9925 1st ave baltimore, ca 16373.
|
purchase_dispute: promo_code_invalid
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb681400@email.com", "member_level": "gold", "phone": "(237) 172-4131", "username": "nb681400"}, "order": {"street_address": "9925 1st ave", "full_address": "9925 1st ave baltimore, ca 16373", "city": "baltimore", "num_products": "1", "order_id": "6106852171", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ca", "zip_code": "16373"}, "product": {"names": ["calvin_klein shirt"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thanks for contacting us today! What can I do for you?"}]
|
Hi, this is Norman Bouchard again. Gold member
| 1 |
Customer name is norman bouchard. membership level is gold. email is nb681400@email.com. phone number is (237) 172-4131. order ID is 6106852171. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 9925 1st ave baltimore, ca 16373.
|
purchase_dispute: promo_code_invalid
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb681400@email.com", "member_level": "gold", "phone": "(237) 172-4131", "username": "nb681400"}, "order": {"street_address": "9925 1st ave", "full_address": "9925 1st ave baltimore, ca 16373", "city": "baltimore", "num_products": "1", "order_id": "6106852171", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ca", "zip_code": "16373"}, "product": {"names": ["calvin_klein shirt"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thanks for contacting us today! What can I do for you?"}, {"role": "user", "content": "Hi, this is Norman Bouchard again. Gold member"}, {"role": "assistant", "content": "Hi Norman, how can I help?"}]
|
Sorry to keep calling in every odd-numbered day, but this time I'm having some trouble with a promo code
| 2 |
Customer name is norman bouchard. membership level is gold. email is nb681400@email.com. phone number is (237) 172-4131. order ID is 6106852171. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 9925 1st ave baltimore, ca 16373.
|
purchase_dispute: promo_code_invalid
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb681400@email.com", "member_level": "gold", "phone": "(237) 172-4131", "username": "nb681400"}, "order": {"street_address": "9925 1st ave", "full_address": "9925 1st ave baltimore, ca 16373", "city": "baltimore", "num_products": "1", "order_id": "6106852171", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ca", "zip_code": "16373"}, "product": {"names": ["calvin_klein shirt"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thanks for contacting us today! What can I do for you?"}, {"role": "user", "content": "Hi, this is Norman Bouchard again. Gold member"}, {"role": "assistant", "content": "Hi Norman, how can I help?"}, {"role": "user", "content": "Sorry to keep calling in every odd-numbered day, but this time I'm having some trouble with a promo code"}, {"role": "assistant", "content": "No worries. What is the issue with it?"}]
|
I got the code 5 days ago, but it is showing up as invalid when I try to check out
| 3 |
Customer name is norman bouchard. membership level is gold. email is nb681400@email.com. phone number is (237) 172-4131. order ID is 6106852171. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 9925 1st ave baltimore, ca 16373.
|
purchase_dispute: promo_code_invalid
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb681400@email.com", "member_level": "gold", "phone": "(237) 172-4131", "username": "nb681400"}, "order": {"street_address": "9925 1st ave", "full_address": "9925 1st ave baltimore, ca 16373", "city": "baltimore", "num_products": "1", "order_id": "6106852171", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ca", "zip_code": "16373"}, "product": {"names": ["calvin_klein shirt"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thanks for contacting us today! What can I do for you?"}, {"role": "user", "content": "Hi, this is Norman Bouchard again. Gold member"}, {"role": "assistant", "content": "Hi Norman, how can I help?"}, {"role": "user", "content": "Sorry to keep calling in every odd-numbered day, but this time I'm having some trouble with a promo code"}, {"role": "assistant", "content": "No worries. What is the issue with it?"}, {"role": "user", "content": "I got the code 5 days ago, but it is showing up as invalid when I try to check out"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "One moment, please."}, {"role": "assistant", "content": "I'm sorry for the inconvenience, that was our fault! Here is a new promo code: LYXS1"}, {"role": "assistant", "content": "Can I help you with anything else, Norman?"}]
|
No, that's perfect. The code seems to be working when I try the cart
| 4 |
Customer name is norman bouchard. membership level is gold. email is nb681400@email.com. phone number is (237) 172-4131. order ID is 6106852171. ordered products: [{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 9925 1st ave baltimore, ca 16373.
|
purchase_dispute: promo_code_invalid
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "email": "nb681400@email.com", "member_level": "gold", "phone": "(237) 172-4131", "username": "nb681400"}, "order": {"street_address": "9925 1st ave", "full_address": "9925 1st ave baltimore, ca 16373", "city": "baltimore", "num_products": "1", "order_id": "6106852171", "products": "[{'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 59, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ca", "zip_code": "16373"}, "product": {"names": ["calvin_klein shirt"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "promo_code_invalid"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_invalid", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Thanks for contacting us today! What can I do for you?"}, {"role": "user", "content": "Hi, this is Norman Bouchard again. Gold member"}, {"role": "assistant", "content": "Hi Norman, how can I help?"}, {"role": "user", "content": "Sorry to keep calling in every odd-numbered day, but this time I'm having some trouble with a promo code"}, {"role": "assistant", "content": "No worries. What is the issue with it?"}, {"role": "user", "content": "I got the code 5 days ago, but it is showing up as invalid when I try to check out"}, {"role": "assistant", "content": "Okay."}, {"role": "assistant", "content": "One moment, please."}, {"role": "assistant", "content": "I'm sorry for the inconvenience, that was our fault! Here is a new promo code: LYXS1"}, {"role": "assistant", "content": "Can I help you with anything else, Norman?"}, {"role": "user", "content": "No, that's perfect. The code seems to be working when I try the cart"}]
|
Thanks for your help
| 5 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}]
|
Hi, I want to check the status of my order
| 1 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}]
|
the payment method seems to be wrong, what is going on
| 2 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}]
|
David Williams
| 3 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
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order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}]
|
Account ID: ANQ68XGYTP
| 4 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}]
|
Order ID: 6583389209
| 5 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
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order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}, {"role": "user", "content": "Order ID: 6583389209"}, {"role": "assistant", "content": "Great, the identity is verified"}]
|
great
| 6 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}, {"role": "user", "content": "Order ID: 6583389209"}, {"role": "assistant", "content": "Great, the identity is verified"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "ok and has your item shipped yet? what is the Shipping Status?"}]
|
it says the status is Delivered
| 7 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}, {"role": "user", "content": "Order ID: 6583389209"}, {"role": "assistant", "content": "Great, the identity is verified"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "ok and has your item shipped yet? what is the Shipping Status?"}, {"role": "user", "content": "it says the status is Delivered"}, {"role": "assistant", "content": "ok, i can't do much about the current item then, but i can change it for the future"}, {"role": "assistant", "content": "what is the current payment method listed?"}]
|
it is PayPal
| 8 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}, {"role": "user", "content": "Order ID: 6583389209"}, {"role": "assistant", "content": "Great, the identity is verified"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "ok and has your item shipped yet? what is the Shipping Status?"}, {"role": "user", "content": "it says the status is Delivered"}, {"role": "assistant", "content": "ok, i can't do much about the current item then, but i can change it for the future"}, {"role": "assistant", "content": "what is the current payment method listed?"}, {"role": "user", "content": "it is PayPal"}, {"role": "assistant", "content": "and what should it be?"}]
|
it should be credit card
| 9 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}, {"role": "user", "content": "Order ID: 6583389209"}, {"role": "assistant", "content": "Great, the identity is verified"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "ok and has your item shipped yet? what is the Shipping Status?"}, {"role": "user", "content": "it says the status is Delivered"}, {"role": "assistant", "content": "ok, i can't do much about the current item then, but i can change it for the future"}, {"role": "assistant", "content": "what is the current payment method listed?"}, {"role": "user", "content": "it is PayPal"}, {"role": "assistant", "content": "and what should it be?"}, {"role": "user", "content": "it should be credit card"}, {"role": "assistant", "content": "i will also update your account so this is the default"}]
|
ok, that works i guess
| 10 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}, {"role": "user", "content": "Order ID: 6583389209"}, {"role": "assistant", "content": "Great, the identity is verified"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "ok and has your item shipped yet? what is the Shipping Status?"}, {"role": "user", "content": "it says the status is Delivered"}, {"role": "assistant", "content": "ok, i can't do much about the current item then, but i can change it for the future"}, {"role": "assistant", "content": "what is the current payment method listed?"}, {"role": "user", "content": "it is PayPal"}, {"role": "assistant", "content": "and what should it be?"}, {"role": "user", "content": "it should be credit card"}, {"role": "assistant", "content": "i will also update your account so this is the default"}, {"role": "user", "content": "ok, that works i guess"}]
|
that's all i need
| 11 |
Customer name is david williams. membership level is gold. phone number is (921) 478-7016. order ID is 6583389209. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]. payment method is paypal. delivery address is 6289 lincoln ave monterey, ny 76509.
|
order_issue: status_payment_method
|
{"scenario": {"personal": {"account_id": "anq68xgytp", "customer_name": "david williams", "member_level": "gold", "phone": "(921) 478-7016"}, "order": {"street_address": "6289 lincoln ave", "full_address": "6289 lincoln ave monterey, ny 76509", "city": "monterey", "num_products": "1", "order_id": "6583389209", "payment_method": "paypal", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "delivered", "state": "ny", "zip_code": "76509"}, "product": {"names": ["guess jacket"], "amounts": [74]}, "flow": "order_issue", "subflow": "status_payment_method"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_payment_method", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, thanks for contacting AcmeBrands"}, {"role": "user", "content": "Hi, I want to check the status of my order"}, {"role": "assistant", "content": "Ok, what do you want to know about your order?"}, {"role": "user", "content": "the payment method seems to be wrong, what is going on"}, {"role": "assistant", "content": "OK, can I get your name first?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Now i will verify your identity, can I get the account ID and order ID?"}, {"role": "user", "content": "Account ID: ANQ68XGYTP"}, {"role": "user", "content": "Order ID: 6583389209"}, {"role": "assistant", "content": "Great, the identity is verified"}, {"role": "user", "content": "great"}, {"role": "assistant", "content": "ok and has your item shipped yet? what is the Shipping Status?"}, {"role": "user", "content": "it says the status is Delivered"}, {"role": "assistant", "content": "ok, i can't do much about the current item then, but i can change it for the future"}, {"role": "assistant", "content": "what is the current payment method listed?"}, {"role": "user", "content": "it is PayPal"}, {"role": "assistant", "content": "and what should it be?"}, {"role": "user", "content": "it should be credit card"}, {"role": "assistant", "content": "i will also update your account so this is the default"}, {"role": "user", "content": "ok, that works i guess"}, {"role": "user", "content": "that's all i need"}]
|
thanks
| 12 |
Customer name is albert sanders. membership level is guest. phone number is (022) 642-4477. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 2079 woodshore st san lima, wa 42767.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(022) 642-4477"}, "order": {"street_address": "2079 woodshore st", "full_address": "2079 woodshore st san lima, wa 42767", "city": "san lima", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "wa", "zip_code": "42767"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket", "calvin_klein jacket"], "amounts": [79, 49, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you for shopping with AcmeBrands. How may I assist you?"}]
|
I want to know the price of stitching your name to one of your items because you are thinking of buying stuff. thinking of buying stuff.
| 1 |
Customer name is albert sanders. membership level is guest. phone number is (022) 642-4477. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 2079 woodshore st san lima, wa 42767.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(022) 642-4477"}, "order": {"street_address": "2079 woodshore st", "full_address": "2079 woodshore st san lima, wa 42767", "city": "san lima", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "wa", "zip_code": "42767"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket", "calvin_klein jacket"], "amounts": [79, 49, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you for shopping with AcmeBrands. How may I assist you?"}, {"role": "user", "content": "I want to know the price of stitching your name to one of your items because you are thinking of buying stuff. thinking of buying stuff."}, {"role": "assistant", "content": "I'll be glad to help you with that! One moment, please."}, {"role": "assistant", "content": "The cost for stitching will depend on how much text you wish to add. Our rates are $0.30 per character for the first 15 characters, then $0.20 for the next 15, and finally $0.10 for any additional characters beyond that."}]
|
Ok great thank you
| 2 |
Customer name is albert sanders. membership level is guest. phone number is (022) 642-4477. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/calvin_klein-jacket.jpeg'}]. delivery address is 2079 woodshore st san lima, wa 42767.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(022) 642-4477"}, "order": {"street_address": "2079 woodshore st", "full_address": "2079 woodshore st san lima, wa 42767", "city": "san lima", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 79, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 49, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/calvin_klein-jacket.jpeg'}]", "state": "wa", "zip_code": "42767"}, "product": {"names": ["michael_kors jeans", "michael_kors jacket", "calvin_klein jacket"], "amounts": [79, 49, 54]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! Thank you for shopping with AcmeBrands. How may I assist you?"}, {"role": "user", "content": "I want to know the price of stitching your name to one of your items because you are thinking of buying stuff. thinking of buying stuff."}, {"role": "assistant", "content": "I'll be glad to help you with that! One moment, please."}, {"role": "assistant", "content": "The cost for stitching will depend on how much text you wish to add. Our rates are $0.30 per character for the first 15 characters, then $0.20 for the next 15, and finally $0.10 for any additional characters beyond that."}, {"role": "user", "content": "Ok great thank you"}, {"role": "assistant", "content": "You're very welcome!"}, {"role": "assistant", "content": "Is there anything more I may help with?"}]
|
No but thank you
| 3 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}]
|
I was wondering if I could get an extension on my subscription service.
| 1 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}]
|
Chloe Zhang
| 2 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Now may I have your account ID and order ID in order to further verify your identity?"}]
|
My account ID is 6LGB3VVCLP
| 3 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Now may I have your account ID and order ID in order to further verify your identity?"}, {"role": "user", "content": "My account ID is 6LGB3VVCLP"}]
|
5576872955 is my order ID
| 4 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Now may I have your account ID and order ID in order to further verify your identity?"}, {"role": "user", "content": "My account ID is 6LGB3VVCLP"}, {"role": "user", "content": "5576872955 is my order ID"}, {"role": "assistant", "content": "Thanks! What membership level do you have?"}]
|
Bronze
| 5 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Now may I have your account ID and order ID in order to further verify your identity?"}, {"role": "user", "content": "My account ID is 6LGB3VVCLP"}, {"role": "user", "content": "5576872955 is my order ID"}, {"role": "assistant", "content": "Thanks! What membership level do you have?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "I'm sorry, as a bronze member, I cannot offer you an extension."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
I'm really just wanting a couple days extra. Can I maybe talk to manager if it's possible?
| 6 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Now may I have your account ID and order ID in order to further verify your identity?"}, {"role": "user", "content": "My account ID is 6LGB3VVCLP"}, {"role": "user", "content": "5576872955 is my order ID"}, {"role": "assistant", "content": "Thanks! What membership level do you have?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "I'm sorry, as a bronze member, I cannot offer you an extension."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "I'm really just wanting a couple days extra. Can I maybe talk to manager if it's possible?"}, {"role": "assistant", "content": "I can have a manager call you. What phone number can you be reached at?"}]
|
That sounds great. It's (987) 378-5234
| 7 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Now may I have your account ID and order ID in order to further verify your identity?"}, {"role": "user", "content": "My account ID is 6LGB3VVCLP"}, {"role": "user", "content": "5576872955 is my order ID"}, {"role": "assistant", "content": "Thanks! What membership level do you have?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "I'm sorry, as a bronze member, I cannot offer you an extension."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "I'm really just wanting a couple days extra. Can I maybe talk to manager if it's possible?"}, {"role": "assistant", "content": "I can have a manager call you. What phone number can you be reached at?"}, {"role": "user", "content": "That sounds great. It's (987) 378-5234"}, {"role": "assistant", "content": "I'll let a manager know and they will call you back a little later."}]
|
Thanks a lot
| 8 |
Customer name is chloe zhang. membership level is bronze. phone number is (987) 378-5234. order ID is 5576872955. delivery address is 4301 2nd ave raleigh, wa 83917.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "6lgb3vvclp", "customer_name": "chloe zhang", "member_level": "bronze", "phone": "(987) 378-5234"}, "order": {"street_address": "4301 2nd ave", "full_address": "4301 2nd ave raleigh, wa 83917", "city": "raleigh", "order_id": "5576872955", "state": "wa", "zip_code": "83917"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Thank you for being an AcmeBrands shopper! How may I help you?"}, {"role": "user", "content": "I was wondering if I could get an extension on my subscription service."}, {"role": "assistant", "content": "I will need some information first to find out if it is possible. May I have your full name?"}, {"role": "user", "content": "Chloe Zhang"}, {"role": "assistant", "content": "Now may I have your account ID and order ID in order to further verify your identity?"}, {"role": "user", "content": "My account ID is 6LGB3VVCLP"}, {"role": "user", "content": "5576872955 is my order ID"}, {"role": "assistant", "content": "Thanks! What membership level do you have?"}, {"role": "user", "content": "Bronze"}, {"role": "assistant", "content": "I'm sorry, as a bronze member, I cannot offer you an extension."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "I'm really just wanting a couple days extra. Can I maybe talk to manager if it's possible?"}, {"role": "assistant", "content": "I can have a manager call you. What phone number can you be reached at?"}, {"role": "user", "content": "That sounds great. It's (987) 378-5234"}, {"role": "assistant", "content": "I'll let a manager know and they will call you back a little later."}, {"role": "user", "content": "Thanks a lot"}, {"role": "assistant", "content": "Is there anything else I can do?"}]
|
No, that's all I needed
| 9 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}]
|
I need to return an item that I received containing a stain.
| 1 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}]
|
Sanya Afzal
| 2 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}]
|
Username: safzal65
| 3 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}]
|
safzal65@email.com
| 4 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}, {"role": "user", "content": "safzal65@email.com"}]
|
Order ID: 9097421018
| 5 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}, {"role": "user", "content": "safzal65@email.com"}, {"role": "user", "content": "Order ID: 9097421018"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is your membership level?"}]
|
silver.
| 6 |
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