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Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}]
|
Okay. That makes sense
| 9 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}, {"role": "user", "content": "Okay. That makes sense"}]
|
What if it's an old stain?
| 10 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}, {"role": "user", "content": "Okay. That makes sense"}, {"role": "user", "content": "What if it's an old stain?"}, {"role": "assistant", "content": "If is dry, soak in cold water for at least 30 minutes, then scrub with dishwashing liquid using a toothbrush."}, {"role": "assistant", "content": "Then wash in cold water again."}]
|
Wow! That's a lot to get out the stain
| 11 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}, {"role": "user", "content": "Okay. That makes sense"}, {"role": "user", "content": "What if it's an old stain?"}, {"role": "assistant", "content": "If is dry, soak in cold water for at least 30 minutes, then scrub with dishwashing liquid using a toothbrush."}, {"role": "assistant", "content": "Then wash in cold water again."}, {"role": "user", "content": "Wow! That's a lot to get out the stain"}, {"role": "assistant", "content": "It is but it does get it out."}]
|
Hmmm...I will have to think more about whether to get this shirt
| 12 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}, {"role": "user", "content": "Okay. That makes sense"}, {"role": "user", "content": "What if it's an old stain?"}, {"role": "assistant", "content": "If is dry, soak in cold water for at least 30 minutes, then scrub with dishwashing liquid using a toothbrush."}, {"role": "assistant", "content": "Then wash in cold water again."}, {"role": "user", "content": "Wow! That's a lot to get out the stain"}, {"role": "assistant", "content": "It is but it does get it out."}, {"role": "user", "content": "Hmmm...I will have to think more about whether to get this shirt"}]
|
I just know that I'll spill on it.
| 13 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}, {"role": "user", "content": "Okay. That makes sense"}, {"role": "user", "content": "What if it's an old stain?"}, {"role": "assistant", "content": "If is dry, soak in cold water for at least 30 minutes, then scrub with dishwashing liquid using a toothbrush."}, {"role": "assistant", "content": "Then wash in cold water again."}, {"role": "user", "content": "Wow! That's a lot to get out the stain"}, {"role": "assistant", "content": "It is but it does get it out."}, {"role": "user", "content": "Hmmm...I will have to think more about whether to get this shirt"}, {"role": "user", "content": "I just know that I'll spill on it."}]
|
Well, thanks for answering my question
| 14 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}, {"role": "user", "content": "Okay. That makes sense"}, {"role": "user", "content": "What if it's an old stain?"}, {"role": "assistant", "content": "If is dry, soak in cold water for at least 30 minutes, then scrub with dishwashing liquid using a toothbrush."}, {"role": "assistant", "content": "Then wash in cold water again."}, {"role": "user", "content": "Wow! That's a lot to get out the stain"}, {"role": "assistant", "content": "It is but it does get it out."}, {"role": "user", "content": "Hmmm...I will have to think more about whether to get this shirt"}, {"role": "user", "content": "I just know that I'll spill on it."}, {"role": "user", "content": "Well, thanks for answering my question"}, {"role": "assistant", "content": "Is there anything else you would like to know?"}]
|
No, that was it
| 15 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}, {"role": "user", "content": "Thanks for helping me"}, {"role": "assistant", "content": "If the stain is fresh, just rinse in cold water and wash immediately."}, {"role": "user", "content": "Okay. That makes sense"}, {"role": "user", "content": "What if it's an old stain?"}, {"role": "assistant", "content": "If is dry, soak in cold water for at least 30 minutes, then scrub with dishwashing liquid using a toothbrush."}, {"role": "assistant", "content": "Then wash in cold water again."}, {"role": "user", "content": "Wow! That's a lot to get out the stain"}, {"role": "assistant", "content": "It is but it does get it out."}, {"role": "user", "content": "Hmmm...I will have to think more about whether to get this shirt"}, {"role": "user", "content": "I just know that I'll spill on it."}, {"role": "user", "content": "Well, thanks for answering my question"}, {"role": "assistant", "content": "Is there anything else you would like to know?"}, {"role": "user", "content": "No, that was it"}, {"role": "assistant", "content": "Have a good day."}]
|
You also
| 16 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
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purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
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[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock.
| 1 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock."}]
|
What is the reason for this?
| 2 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock."}, {"role": "user", "content": "What is the reason for this?"}, {"role": "assistant", "content": "Sorry about that . I am glad to help. May I have your name please?"}]
|
I already gave you my name.
| 3 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock."}, {"role": "user", "content": "What is the reason for this?"}, {"role": "assistant", "content": "Sorry about that . I am glad to help. May I have your name please?"}, {"role": "user", "content": "I already gave you my name."}, {"role": "assistant", "content": "My bad Albert. Give me a second."}]
|
My username is asanders813, and my email is asanders813@email.com if that helps.
| 4 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock."}, {"role": "user", "content": "What is the reason for this?"}, {"role": "assistant", "content": "Sorry about that . I am glad to help. May I have your name please?"}, {"role": "user", "content": "I already gave you my name."}, {"role": "assistant", "content": "My bad Albert. Give me a second."}, {"role": "user", "content": "My username is asanders813, and my email is asanders813@email.com if that helps."}, {"role": "assistant", "content": "Are you referring to a particular item or the general stock?"}]
|
General stock
| 5 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock."}, {"role": "user", "content": "What is the reason for this?"}, {"role": "assistant", "content": "Sorry about that . I am glad to help. May I have your name please?"}, {"role": "user", "content": "I already gave you my name."}, {"role": "assistant", "content": "My bad Albert. Give me a second."}, {"role": "user", "content": "My username is asanders813, and my email is asanders813@email.com if that helps."}, {"role": "assistant", "content": "Are you referring to a particular item or the general stock?"}, {"role": "user", "content": "General stock"}, {"role": "assistant", "content": "got it."}, {"role": "assistant", "content": "I will write up a report and let the Purchasing Department know about this, so they can do a better job."}]
|
Ok.
| 6 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock."}, {"role": "user", "content": "What is the reason for this?"}, {"role": "assistant", "content": "Sorry about that . I am glad to help. May I have your name please?"}, {"role": "user", "content": "I already gave you my name."}, {"role": "assistant", "content": "My bad Albert. Give me a second."}, {"role": "user", "content": "My username is asanders813, and my email is asanders813@email.com if that helps."}, {"role": "assistant", "content": "Are you referring to a particular item or the general stock?"}, {"role": "user", "content": "General stock"}, {"role": "assistant", "content": "got it."}, {"role": "assistant", "content": "I will write up a report and let the Purchasing Department know about this, so they can do a better job."}, {"role": "user", "content": "Ok."}, {"role": "assistant", "content": "Great, is there anything else that I can help you with?"}]
|
That was it for today.
| 7 |
Customer name is albert sanders. membership level is bronze. email is asanders813@email.com. phone number is (647) 348-5126. order ID is 9242192621. ordered products: [{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 0388 primrose ave baltimore, mi 90034.
|
purchase_dispute: out_of_stock_general
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders813@email.com", "member_level": "bronze", "phone": "(647) 348-5126", "username": "asanders813"}, "order": {"street_address": "0388 primrose ave", "full_address": "0388 primrose ave baltimore, mi 90034", "city": "baltimore", "num_products": "1", "order_id": "9242192621", "products": "[{'brand': 'guess', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/guess-jeans.jpeg'}]", "state": "mi", "zip_code": "90034"}, "product": {"names": ["guess jeans"], "amounts": [59]}, "flow": "purchase_dispute", "subflow": "out_of_stock_general"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "out_of_stock_general", "customer_name": "albert sanders", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi. My name is ALbert Sanders. I am writing because I am not happy with this website. Everytime I see an item I like, it is out of stock."}, {"role": "user", "content": "What is the reason for this?"}, {"role": "assistant", "content": "Sorry about that . I am glad to help. May I have your name please?"}, {"role": "user", "content": "I already gave you my name."}, {"role": "assistant", "content": "My bad Albert. Give me a second."}, {"role": "user", "content": "My username is asanders813, and my email is asanders813@email.com if that helps."}, {"role": "assistant", "content": "Are you referring to a particular item or the general stock?"}, {"role": "user", "content": "General stock"}, {"role": "assistant", "content": "got it."}, {"role": "assistant", "content": "I will write up a report and let the Purchasing Department know about this, so they can do a better job."}, {"role": "user", "content": "Ok."}, {"role": "assistant", "content": "Great, is there anything else that I can help you with?"}, {"role": "user", "content": "That was it for today."}, {"role": "assistant", "content": "Have a nice day!"}]
|
You too.
| 8 |
Customer name is rodriguez domingo. membership level is silver. phone number is (015) 087-4057. order ID is 5342637013. delivery address is 3200 brushwick dr jacksonville, tx 69885.
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subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "p3oo8ygiom", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(015) 087-4057"}, "order": {"street_address": "3200 brushwick dr", "full_address": "3200 brushwick dr jacksonville, tx 69885", "city": "jacksonville", "order_id": "5342637013", "state": "tx", "zip_code": "69885"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[]
|
I would like a extension on my account, because I got some issue with my credit card.
| 1 |
Customer name is rodriguez domingo. membership level is silver. phone number is (015) 087-4057. order ID is 5342637013. delivery address is 3200 brushwick dr jacksonville, tx 69885.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "p3oo8ygiom", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(015) 087-4057"}, "order": {"street_address": "3200 brushwick dr", "full_address": "3200 brushwick dr jacksonville, tx 69885", "city": "jacksonville", "order_id": "5342637013", "state": "tx", "zip_code": "69885"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "user", "content": "I would like a extension on my account, because I got some issue with my credit card."}, {"role": "assistant", "content": "Hi, how may i assist you?"}, {"role": "assistant", "content": "Sure, what's your full name?"}]
|
Rodriguez Domingo
| 2 |
Customer name is rodriguez domingo. membership level is silver. phone number is (015) 087-4057. order ID is 5342637013. delivery address is 3200 brushwick dr jacksonville, tx 69885.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "p3oo8ygiom", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(015) 087-4057"}, "order": {"street_address": "3200 brushwick dr", "full_address": "3200 brushwick dr jacksonville, tx 69885", "city": "jacksonville", "order_id": "5342637013", "state": "tx", "zip_code": "69885"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "user", "content": "I would like a extension on my account, because I got some issue with my credit card."}, {"role": "assistant", "content": "Hi, how may i assist you?"}, {"role": "assistant", "content": "Sure, what's your full name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is your account ID and your order ID?"}]
|
P3OO8YGIOM,5342637013
| 3 |
Customer name is rodriguez domingo. membership level is silver. phone number is (015) 087-4057. order ID is 5342637013. delivery address is 3200 brushwick dr jacksonville, tx 69885.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "p3oo8ygiom", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(015) 087-4057"}, "order": {"street_address": "3200 brushwick dr", "full_address": "3200 brushwick dr jacksonville, tx 69885", "city": "jacksonville", "order_id": "5342637013", "state": "tx", "zip_code": "69885"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "user", "content": "I would like a extension on my account, because I got some issue with my credit card."}, {"role": "assistant", "content": "Hi, how may i assist you?"}, {"role": "assistant", "content": "Sure, what's your full name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is your account ID and your order ID?"}, {"role": "user", "content": "P3OO8YGIOM,5342637013"}, {"role": "assistant", "content": "I've located your account."}, {"role": "assistant", "content": "Can you be more specific about the extension you are inquiring about? Is it for your subscription?"}]
|
yes
| 4 |
Customer name is rodriguez domingo. membership level is silver. phone number is (015) 087-4057. order ID is 5342637013. delivery address is 3200 brushwick dr jacksonville, tx 69885.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "p3oo8ygiom", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(015) 087-4057"}, "order": {"street_address": "3200 brushwick dr", "full_address": "3200 brushwick dr jacksonville, tx 69885", "city": "jacksonville", "order_id": "5342637013", "state": "tx", "zip_code": "69885"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "user", "content": "I would like a extension on my account, because I got some issue with my credit card."}, {"role": "assistant", "content": "Hi, how may i assist you?"}, {"role": "assistant", "content": "Sure, what's your full name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is your account ID and your order ID?"}, {"role": "user", "content": "P3OO8YGIOM,5342637013"}, {"role": "assistant", "content": "I've located your account."}, {"role": "assistant", "content": "Can you be more specific about the extension you are inquiring about? Is it for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay. What's your membership level?"}]
|
silver
| 5 |
Customer name is rodriguez domingo. membership level is silver. phone number is (015) 087-4057. order ID is 5342637013. delivery address is 3200 brushwick dr jacksonville, tx 69885.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "p3oo8ygiom", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(015) 087-4057"}, "order": {"street_address": "3200 brushwick dr", "full_address": "3200 brushwick dr jacksonville, tx 69885", "city": "jacksonville", "order_id": "5342637013", "state": "tx", "zip_code": "69885"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "user", "content": "I would like a extension on my account, because I got some issue with my credit card."}, {"role": "assistant", "content": "Hi, how may i assist you?"}, {"role": "assistant", "content": "Sure, what's your full name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is your account ID and your order ID?"}, {"role": "user", "content": "P3OO8YGIOM,5342637013"}, {"role": "assistant", "content": "I've located your account."}, {"role": "assistant", "content": "Can you be more specific about the extension you are inquiring about? Is it for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay. What's your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "We can extend your payment by 1 day."}]
|
thanks
| 6 |
Customer name is rodriguez domingo. membership level is silver. phone number is (015) 087-4057. order ID is 5342637013. delivery address is 3200 brushwick dr jacksonville, tx 69885.
|
subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "p3oo8ygiom", "customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(015) 087-4057"}, "order": {"street_address": "3200 brushwick dr", "full_address": "3200 brushwick dr jacksonville, tx 69885", "city": "jacksonville", "order_id": "5342637013", "state": "tx", "zip_code": "69885"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 20, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "user", "content": "I would like a extension on my account, because I got some issue with my credit card."}, {"role": "assistant", "content": "Hi, how may i assist you?"}, {"role": "assistant", "content": "Sure, what's your full name?"}, {"role": "user", "content": "Rodriguez Domingo"}, {"role": "assistant", "content": "What is your account ID and your order ID?"}, {"role": "user", "content": "P3OO8YGIOM,5342637013"}, {"role": "assistant", "content": "I've located your account."}, {"role": "assistant", "content": "Can you be more specific about the extension you are inquiring about? Is it for your subscription?"}, {"role": "user", "content": "yes"}, {"role": "assistant", "content": "Okay. What's your membership level?"}, {"role": "user", "content": "silver"}, {"role": "assistant", "content": "We can extend your payment by 1 day."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can I help with anything else?"}]
|
no, have a good one!
| 7 |
Customer name is alessandro phoenix. membership level is guest. phone number is (174) 591-5492. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5241 circle drive monterey, ny 83992.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(174) 591-5492"}, "order": {"street_address": "5241 circle drive", "full_address": "5241 circle drive monterey, ny 83992", "city": "monterey", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "83992"}, "product": {"names": ["calvin_klein jacket", "tommy_hilfiger boots", "calvin_klein shirt"], "amounts": [99, 54, 99]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
I want to know how much it costs for monogram
| 1 |
Customer name is alessandro phoenix. membership level is guest. phone number is (174) 591-5492. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5241 circle drive monterey, ny 83992.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(174) 591-5492"}, "order": {"street_address": "5241 circle drive", "full_address": "5241 circle drive monterey, ny 83992", "city": "monterey", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "83992"}, "product": {"names": ["calvin_klein jacket", "tommy_hilfiger boots", "calvin_klein shirt"], "amounts": [99, 54, 99]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I want to know how much it costs for monogram"}, {"role": "assistant", "content": "Okay, let me look into that for you!"}, {"role": "assistant", "content": "Our stitching costs 30 cents per character for the first 15. Given that you're working with a monogram that should cover you."}]
|
Okay. Great.
| 2 |
Customer name is alessandro phoenix. membership level is guest. phone number is (174) 591-5492. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5241 circle drive monterey, ny 83992.
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storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(174) 591-5492"}, "order": {"street_address": "5241 circle drive", "full_address": "5241 circle drive monterey, ny 83992", "city": "monterey", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "83992"}, "product": {"names": ["calvin_klein jacket", "tommy_hilfiger boots", "calvin_klein shirt"], "amounts": [99, 54, 99]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I want to know how much it costs for monogram"}, {"role": "assistant", "content": "Okay, let me look into that for you!"}, {"role": "assistant", "content": "Our stitching costs 30 cents per character for the first 15. Given that you're working with a monogram that should cover you."}, {"role": "user", "content": "Okay. Great."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
No, that was it.
| 3 |
Customer name is alessandro phoenix. membership level is guest. phone number is (174) 591-5492. ordered products: [{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]. delivery address is 5241 circle drive monterey, ny 83992.
|
storewide_query: pricing_2
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(174) 591-5492"}, "order": {"street_address": "5241 circle drive", "full_address": "5241 circle drive monterey, ny 83992", "city": "monterey", "num_products": "3", "products": "[{'brand': 'calvin_klein', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/calvin_klein-jacket.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'shirt', 'amount': 99, 'image_url': 'images/calvin_klein-shirt.jpeg'}]", "state": "ny", "zip_code": "83992"}, "product": {"names": ["calvin_klein jacket", "tommy_hilfiger boots", "calvin_klein shirt"], "amounts": [99, 54, 99]}, "flow": "storewide_query", "subflow": "pricing_2"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_2", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I want to know how much it costs for monogram"}, {"role": "assistant", "content": "Okay, let me look into that for you!"}, {"role": "assistant", "content": "Our stitching costs 30 cents per character for the first 15. Given that you're working with a monogram that should cover you."}, {"role": "user", "content": "Okay. Great."}, {"role": "assistant", "content": "Is there anything else I can help you with?"}, {"role": "user", "content": "No, that was it."}, {"role": "assistant", "content": "Well then have a nice day!"}]
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you too!
| 4 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
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subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
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Hi, i have signed up for the premium subscription and would like to renew.
| 1 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}]
|
I guess to check if anything is due first, thanks.
| 2 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}]
|
Joyce Wu
| 3 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}, {"role": "user", "content": " Joyce Wu"}, {"role": "assistant", "content": "Now that I have your account pulled up could I also have the account ID and order ID?"}]
|
Account ID: 2HBG2MLLHY
| 4 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}, {"role": "user", "content": " Joyce Wu"}, {"role": "assistant", "content": "Now that I have your account pulled up could I also have the account ID and order ID?"}, {"role": "user", "content": "Account ID: 2HBG2MLLHY"}]
|
Order ID: 1706605454
| 5 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}, {"role": "user", "content": " Joyce Wu"}, {"role": "assistant", "content": "Now that I have your account pulled up could I also have the account ID and order ID?"}, {"role": "user", "content": "Account ID: 2HBG2MLLHY"}, {"role": "user", "content": "Order ID: 1706605454"}, {"role": "assistant", "content": "great thanks, your identity has been verified."}, {"role": "assistant", "content": "Currently I am showing that your account is active as you stated and it looks like you actually already made the payment."}, {"role": "assistant", "content": "Your due date was initially tomorrow but the balance is currently 0."}]
|
Oh, great. Thank you for checking.
| 6 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}, {"role": "user", "content": " Joyce Wu"}, {"role": "assistant", "content": "Now that I have your account pulled up could I also have the account ID and order ID?"}, {"role": "user", "content": "Account ID: 2HBG2MLLHY"}, {"role": "user", "content": "Order ID: 1706605454"}, {"role": "assistant", "content": "great thanks, your identity has been verified."}, {"role": "assistant", "content": "Currently I am showing that your account is active as you stated and it looks like you actually already made the payment."}, {"role": "assistant", "content": "Your due date was initially tomorrow but the balance is currently 0."}, {"role": "user", "content": "Oh, great. Thank you for checking."}, {"role": "assistant", "content": "I am sending you a link that will allow you to check your status yourself in the future."}]
|
Oh good, thanks.
| 7 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}, {"role": "user", "content": " Joyce Wu"}, {"role": "assistant", "content": "Now that I have your account pulled up could I also have the account ID and order ID?"}, {"role": "user", "content": "Account ID: 2HBG2MLLHY"}, {"role": "user", "content": "Order ID: 1706605454"}, {"role": "assistant", "content": "great thanks, your identity has been verified."}, {"role": "assistant", "content": "Currently I am showing that your account is active as you stated and it looks like you actually already made the payment."}, {"role": "assistant", "content": "Your due date was initially tomorrow but the balance is currently 0."}, {"role": "user", "content": "Oh, great. Thank you for checking."}, {"role": "assistant", "content": "I am sending you a link that will allow you to check your status yourself in the future."}, {"role": "user", "content": "Oh good, thanks."}, {"role": "assistant", "content": "In order to check that do you have access to your username?"}]
|
Actually, not at the moment.
| 8 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}, {"role": "user", "content": " Joyce Wu"}, {"role": "assistant", "content": "Now that I have your account pulled up could I also have the account ID and order ID?"}, {"role": "user", "content": "Account ID: 2HBG2MLLHY"}, {"role": "user", "content": "Order ID: 1706605454"}, {"role": "assistant", "content": "great thanks, your identity has been verified."}, {"role": "assistant", "content": "Currently I am showing that your account is active as you stated and it looks like you actually already made the payment."}, {"role": "assistant", "content": "Your due date was initially tomorrow but the balance is currently 0."}, {"role": "user", "content": "Oh, great. Thank you for checking."}, {"role": "assistant", "content": "I am sending you a link that will allow you to check your status yourself in the future."}, {"role": "user", "content": "Oh good, thanks."}, {"role": "assistant", "content": "In order to check that do you have access to your username?"}, {"role": "user", "content": "Actually, not at the moment."}, {"role": "assistant", "content": "jwu1"}]
|
Thanks I am good now.
| 9 |
Customer name is joyce wu. membership level is guest. phone number is (477) 751-4259. order ID is 1706605454. delivery address is 7452 woodshore st la fayette, ny 27581.
|
subscription_inquiry: manage_pay_bill
|
{"scenario": {"personal": {"account_id": "2hbg2mllhy", "customer_name": "joyce wu", "member_level": "guest", "phone": "(477) 751-4259"}, "order": {"street_address": "7452 woodshore st", "full_address": "7452 woodshore st la fayette, ny 27581", "city": "la fayette", "order_id": "1706605454", "state": "ny", "zip_code": "27581"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_pay_bill"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_pay_bill", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi, i have signed up for the premium subscription and would like to renew."}, {"role": "assistant", "content": "Alright, just to clarify are you looking to pay an amount you believe is due or simply check the status of your account?"}, {"role": "user", "content": "I guess to check if anything is due first, thanks."}, {"role": "assistant", "content": "Sure thing, could I start by asking for your full name or account ID in order to pull up your account?"}, {"role": "user", "content": " Joyce Wu"}, {"role": "assistant", "content": "Now that I have your account pulled up could I also have the account ID and order ID?"}, {"role": "user", "content": "Account ID: 2HBG2MLLHY"}, {"role": "user", "content": "Order ID: 1706605454"}, {"role": "assistant", "content": "great thanks, your identity has been verified."}, {"role": "assistant", "content": "Currently I am showing that your account is active as you stated and it looks like you actually already made the payment."}, {"role": "assistant", "content": "Your due date was initially tomorrow but the balance is currently 0."}, {"role": "user", "content": "Oh, great. Thank you for checking."}, {"role": "assistant", "content": "I am sending you a link that will allow you to check your status yourself in the future."}, {"role": "user", "content": "Oh good, thanks."}, {"role": "assistant", "content": "In order to check that do you have access to your username?"}, {"role": "user", "content": "Actually, not at the moment."}, {"role": "assistant", "content": "jwu1"}, {"role": "user", "content": "Thanks I am good now."}, {"role": "assistant", "content": "That will be the username you would use."}, {"role": "assistant", "content": "Is there anything else I could help you with?"}]
|
no thanks
| 10 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
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shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[]
|
Hi I am Rodriguez Domingo
| 1 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}]
|
I got an email with a different shipping address confirmation
| 2 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}]
|
What is the correct one?
| 3 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}]
|
My address is 2953 Lexington Ave Raleigh, TX 16740
| 4 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}]
|
And it says 2387 Lexington
| 5 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}]
|
ok
| 6 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}]
|
Account ID: J6MFZUSLFU
| 7 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}]
|
Order ID: 0423152372
| 8 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}, {"role": "user", "content": "Order ID: 0423152372"}, {"role": "assistant", "content": "may I also ask for your username, and email address"}]
|
Username: rodriguezdomingo398
| 9 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}, {"role": "user", "content": "Order ID: 0423152372"}, {"role": "assistant", "content": "may I also ask for your username, and email address"}, {"role": "user", "content": "Username: rodriguezdomingo398"}]
|
Email Address: rodriguezdomingo398@email.com
| 10 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}, {"role": "user", "content": "Order ID: 0423152372"}, {"role": "assistant", "content": "may I also ask for your username, and email address"}, {"role": "user", "content": "Username: rodriguezdomingo398"}, {"role": "user", "content": "Email Address: rodriguezdomingo398@email.com"}, {"role": "assistant", "content": "Oh, I see, it looks like our system had somehow gotten the 2387 Lexington address"}]
|
ok
| 11 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}, {"role": "user", "content": "Order ID: 0423152372"}, {"role": "assistant", "content": "may I also ask for your username, and email address"}, {"role": "user", "content": "Username: rodriguezdomingo398"}, {"role": "user", "content": "Email Address: rodriguezdomingo398@email.com"}, {"role": "assistant", "content": "Oh, I see, it looks like our system had somehow gotten the 2387 Lexington address"}, {"role": "user", "content": "ok"}]
|
can you change it
| 12 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}, {"role": "user", "content": "Order ID: 0423152372"}, {"role": "assistant", "content": "may I also ask for your username, and email address"}, {"role": "user", "content": "Username: rodriguezdomingo398"}, {"role": "user", "content": "Email Address: rodriguezdomingo398@email.com"}, {"role": "assistant", "content": "Oh, I see, it looks like our system had somehow gotten the 2387 Lexington address"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "can you change it"}, {"role": "assistant", "content": "I will switch that out for your real address now"}]
|
thank you
| 13 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}, {"role": "user", "content": "Order ID: 0423152372"}, {"role": "assistant", "content": "may I also ask for your username, and email address"}, {"role": "user", "content": "Username: rodriguezdomingo398"}, {"role": "user", "content": "Email Address: rodriguezdomingo398@email.com"}, {"role": "assistant", "content": "Oh, I see, it looks like our system had somehow gotten the 2387 Lexington address"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "can you change it"}, {"role": "assistant", "content": "I will switch that out for your real address now"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "Okay, that should be in order now. Your delivery will be made to your address at 2953 Lexington Ave"}]
|
perfect!
| 14 |
Customer name is rodriguez domingo. membership level is guest. email is rodriguezdomingo398@email.com. phone number is (714) 263-7300. order ID is 0423152372. purchase date was 2020-03-13. ordered products: [{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 2953 lexington ave raleigh, tx 16740.
|
shipping_issue: status
|
{"scenario": {"personal": {"account_id": "j6mfzuslfu", "customer_name": "rodriguez domingo", "email": "rodriguezdomingo398@email.com", "member_level": "guest", "phone": "(714) 263-7300", "username": "rodriguezdomingo398"}, "order": {"street_address": "2953 lexington ave", "full_address": "2953 lexington ave raleigh, tx 16740", "city": "raleigh", "num_products": "2", "order_id": "0423152372", "products": "[{'brand': 'michael_kors', 'product_type': 'boots', 'amount': 69, 'image_url': 'images/michael_kors-boots.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 64, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "purchase_date": "2020-03-13", "shipping_status": "in transit", "state": "tx", "zip_code": "16740"}, "product": {"names": ["michael_kors boots", "calvin_klein boots"], "amounts": [69, 64]}, "flow": "shipping_issue", "subflow": "status"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "status", "customer_name": "rodriguez domingo", "member_level": "guest"}
|
[{"role": "user", "content": "Hi I am Rodriguez Domingo"}, {"role": "assistant", "content": "Thank you for contacting Acme. How may I help?"}, {"role": "user", "content": "I got an email with a different shipping address confirmation"}, {"role": "user", "content": "What is the correct one?"}, {"role": "user", "content": "My address is 2953 Lexington Ave Raleigh, TX 16740"}, {"role": "user", "content": "And it says 2387 Lexington"}, {"role": "assistant", "content": "Okay, let me take a look at your account and see where that package is going"}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "To confirm the purchase, may I ask your account ID and your order iD?"}, {"role": "assistant", "content": "I beg your pardon"}, {"role": "user", "content": "Account ID: J6MFZUSLFU"}, {"role": "user", "content": "Order ID: 0423152372"}, {"role": "assistant", "content": "may I also ask for your username, and email address"}, {"role": "user", "content": "Username: rodriguezdomingo398"}, {"role": "user", "content": "Email Address: rodriguezdomingo398@email.com"}, {"role": "assistant", "content": "Oh, I see, it looks like our system had somehow gotten the 2387 Lexington address"}, {"role": "user", "content": "ok"}, {"role": "user", "content": "can you change it"}, {"role": "assistant", "content": "I will switch that out for your real address now"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "Okay, that should be in order now. Your delivery will be made to your address at 2953 Lexington Ave"}, {"role": "user", "content": "perfect!"}, {"role": "assistant", "content": "Is there anything else I can help with while we're here?"}]
|
nope that is all!
| 15 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}]
|
Hi, I need to find out about my order because the delivery time isn't correct.
| 1 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}]
|
David Williams
| 2 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Also account id and order id"}]
|
Account ID: EBC3UIDYRQ
| 3 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Also account id and order id"}, {"role": "user", "content": "Account ID: EBC3UIDYRQ"}, {"role": "assistant", "content": "order is too please"}, {"role": "assistant", "content": "sorry, order id"}]
|
8891646777
| 4 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Also account id and order id"}, {"role": "user", "content": "Account ID: EBC3UIDYRQ"}, {"role": "assistant", "content": "order is too please"}, {"role": "assistant", "content": "sorry, order id"}, {"role": "user", "content": "8891646777"}]
|
haha I knew what you meant
| 5 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Also account id and order id"}, {"role": "user", "content": "Account ID: EBC3UIDYRQ"}, {"role": "assistant", "content": "order is too please"}, {"role": "assistant", "content": "sorry, order id"}, {"role": "user", "content": "8891646777"}, {"role": "user", "content": "haha I knew what you meant"}, {"role": "assistant", "content": "What is the shipping status?"}]
|
It says out for delivery but the mailman came and it wasn't there.
| 6 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Also account id and order id"}, {"role": "user", "content": "Account ID: EBC3UIDYRQ"}, {"role": "assistant", "content": "order is too please"}, {"role": "assistant", "content": "sorry, order id"}, {"role": "user", "content": "8891646777"}, {"role": "user", "content": "haha I knew what you meant"}, {"role": "assistant", "content": "What is the shipping status?"}, {"role": "user", "content": "It says out for delivery but the mailman came and it wasn't there."}, {"role": "assistant", "content": "Aha, I'm sorry if it's out for delivery I can't change it."}, {"role": "assistant", "content": "They will probably retry tomorrow"}, {"role": "assistant", "content": "Sorry I couldn't be more help"}]
|
But it didn't come, Do you show it delivered
| 7 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
|
order_issue: status_delivery_time
|
{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Also account id and order id"}, {"role": "user", "content": "Account ID: EBC3UIDYRQ"}, {"role": "assistant", "content": "order is too please"}, {"role": "assistant", "content": "sorry, order id"}, {"role": "user", "content": "8891646777"}, {"role": "user", "content": "haha I knew what you meant"}, {"role": "assistant", "content": "What is the shipping status?"}, {"role": "user", "content": "It says out for delivery but the mailman came and it wasn't there."}, {"role": "assistant", "content": "Aha, I'm sorry if it's out for delivery I can't change it."}, {"role": "assistant", "content": "They will probably retry tomorrow"}, {"role": "assistant", "content": "Sorry I couldn't be more help"}, {"role": "user", "content": "But it didn't come, Do you show it delivered"}]
|
hello?
| 8 |
Customer name is david williams. membership level is gold. phone number is (858) 909-0672. order ID is 8891646777. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]. delivery address is 2615 woodshore st jacksonville, mi 2327.
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order_issue: status_delivery_time
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{"scenario": {"personal": {"account_id": "ebc3uidyrq", "customer_name": "david williams", "member_level": "gold", "phone": "(858) 909-0672"}, "order": {"street_address": "2615 woodshore st", "full_address": "2615 woodshore st jacksonville, mi 2327", "city": "jacksonville", "num_products": "1", "order_id": "8891646777", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}]", "shipping_status": "out for delivery", "state": "mi", "zip_code": "2327"}, "product": {"names": ["guess jacket"], "amounts": [59]}, "flow": "order_issue", "subflow": "status_delivery_time"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_delivery_time", "customer_name": "david williams", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "Hi, I need to find out about my order because the delivery time isn't correct."}, {"role": "assistant", "content": "OK full name please"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Also account id and order id"}, {"role": "user", "content": "Account ID: EBC3UIDYRQ"}, {"role": "assistant", "content": "order is too please"}, {"role": "assistant", "content": "sorry, order id"}, {"role": "user", "content": "8891646777"}, {"role": "user", "content": "haha I knew what you meant"}, {"role": "assistant", "content": "What is the shipping status?"}, {"role": "user", "content": "It says out for delivery but the mailman came and it wasn't there."}, {"role": "assistant", "content": "Aha, I'm sorry if it's out for delivery I can't change it."}, {"role": "assistant", "content": "They will probably retry tomorrow"}, {"role": "assistant", "content": "Sorry I couldn't be more help"}, {"role": "user", "content": "But it didn't come, Do you show it delivered"}, {"role": "user", "content": "hello?"}, {"role": "assistant", "content": "No I can't see that on my end"}]
|
okay thanks anyway. you weren't very helpful though
| 9 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
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storewide_query: policy_2
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{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
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[{"role": "assistant", "content": "Hello. How may I assist you today?"}]
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What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there.
| 1 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
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storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there."}, {"role": "assistant", "content": "I can help you with that information. What is your full name?"}]
|
My name is Rodriguez Domingo.
| 2 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
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storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there."}, {"role": "assistant", "content": "I can help you with that information. What is your full name?"}, {"role": "user", "content": "My name is Rodriguez Domingo."}]
|
I'll be shopping for my great grandfather in-law, he's rather picky so I want to know the return policy.
| 3 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
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storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there."}, {"role": "assistant", "content": "I can help you with that information. What is your full name?"}, {"role": "user", "content": "My name is Rodriguez Domingo."}, {"role": "user", "content": "I'll be shopping for my great grandfather in-law, he's rather picky so I want to know the return policy."}, {"role": "assistant", "content": "Thank you Rodriguez."}]
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You're welcome, what's your name?
| 4 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
|
storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there."}, {"role": "assistant", "content": "I can help you with that information. What is your full name?"}, {"role": "user", "content": "My name is Rodriguez Domingo."}, {"role": "user", "content": "I'll be shopping for my great grandfather in-law, he's rather picky so I want to know the return policy."}, {"role": "assistant", "content": "Thank you Rodriguez."}, {"role": "user", "content": "You're welcome, what's your name?"}, {"role": "assistant", "content": "My name is Alex."}, {"role": "assistant", "content": "The policy on returns depends on your membership level. Gold members are allowed unlimited returns. Silver members are allowed returns for purchases made in the last 6 months. Bronze members are allowed returns for purchases made in the last 90 days."}]
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Alex, thanks for that information.
| 5 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
|
storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there."}, {"role": "assistant", "content": "I can help you with that information. What is your full name?"}, {"role": "user", "content": "My name is Rodriguez Domingo."}, {"role": "user", "content": "I'll be shopping for my great grandfather in-law, he's rather picky so I want to know the return policy."}, {"role": "assistant", "content": "Thank you Rodriguez."}, {"role": "user", "content": "You're welcome, what's your name?"}, {"role": "assistant", "content": "My name is Alex."}, {"role": "assistant", "content": "The policy on returns depends on your membership level. Gold members are allowed unlimited returns. Silver members are allowed returns for purchases made in the last 6 months. Bronze members are allowed returns for purchases made in the last 90 days."}, {"role": "user", "content": "Alex, thanks for that information."}]
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So, I have to be a member to get those perks, eh?
| 6 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
|
storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there."}, {"role": "assistant", "content": "I can help you with that information. What is your full name?"}, {"role": "user", "content": "My name is Rodriguez Domingo."}, {"role": "user", "content": "I'll be shopping for my great grandfather in-law, he's rather picky so I want to know the return policy."}, {"role": "assistant", "content": "Thank you Rodriguez."}, {"role": "user", "content": "You're welcome, what's your name?"}, {"role": "assistant", "content": "My name is Alex."}, {"role": "assistant", "content": "The policy on returns depends on your membership level. Gold members are allowed unlimited returns. Silver members are allowed returns for purchases made in the last 6 months. Bronze members are allowed returns for purchases made in the last 90 days."}, {"role": "user", "content": "Alex, thanks for that information."}, {"role": "user", "content": "So, I have to be a member to get those perks, eh?"}, {"role": "assistant", "content": "You're very welcome."}, {"role": "assistant", "content": "Yes. So, if you're not a member you can return something purchased within the last 30 days."}, {"role": "assistant", "content": "I hope that answers your question!"}]
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Great, it sure did.
| 7 |
Customer name is rodriguez domingo. membership level is silver. phone number is (095) 109-8809. delivery address is 4045 brushwick dr jacksonville, ca 20751.
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storewide_query: policy_2
|
{"scenario": {"personal": {"customer_name": "rodriguez domingo", "member_level": "silver", "phone": "(095) 109-8809"}, "order": {"street_address": "4045 brushwick dr", "full_address": "4045 brushwick dr jacksonville, ca 20751", "city": "jacksonville", "state": "ca", "zip_code": "20751"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_2"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_2", "customer_name": "rodriguez domingo", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello. How may I assist you today?"}, {"role": "user", "content": "What is the refund policy you guys offer? I'm interested in making a purchase, but I want to know what kind of assurance you all offer there."}, {"role": "assistant", "content": "I can help you with that information. What is your full name?"}, {"role": "user", "content": "My name is Rodriguez Domingo."}, {"role": "user", "content": "I'll be shopping for my great grandfather in-law, he's rather picky so I want to know the return policy."}, {"role": "assistant", "content": "Thank you Rodriguez."}, {"role": "user", "content": "You're welcome, what's your name?"}, {"role": "assistant", "content": "My name is Alex."}, {"role": "assistant", "content": "The policy on returns depends on your membership level. Gold members are allowed unlimited returns. Silver members are allowed returns for purchases made in the last 6 months. Bronze members are allowed returns for purchases made in the last 90 days."}, {"role": "user", "content": "Alex, thanks for that information."}, {"role": "user", "content": "So, I have to be a member to get those perks, eh?"}, {"role": "assistant", "content": "You're very welcome."}, {"role": "assistant", "content": "Yes. So, if you're not a member you can return something purchased within the last 30 days."}, {"role": "assistant", "content": "I hope that answers your question!"}, {"role": "user", "content": "Great, it sure did."}]
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Thanks for your help today, Alex. God bless
| 8 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}]
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Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days.
| 1 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}]
|
Yes.
| 2 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}]
|
my name is Norman Bouchard, i should be in the system
| 3 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}]
|
NN8ZW3NWPZ is my account ID
| 4 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}]
|
the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones.
| 5 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}]
|
normanbouchard607@email.com
| 6 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}]
|
normanbouchard607
| 7 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}]
|
thats bouchard with a B
| 8 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}, {"role": "user", "content": "thats bouchard with a B"}, {"role": "assistant", "content": "thank you"}]
|
you are welcome
| 9 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}, {"role": "user", "content": "thats bouchard with a B"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "Ok, it seems there was a problem wit hthe shipment, i must apologize"}]
|
oh no, i was supposed to have these for my party tomorrow!
| 10 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}, {"role": "user", "content": "thats bouchard with a B"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "Ok, it seems there was a problem wit hthe shipment, i must apologize"}, {"role": "user", "content": "oh no, i was supposed to have these for my party tomorrow!"}, {"role": "assistant", "content": "I can change the date of the order shipping to tomorrow for you, does that work?"}]
|
well.. would it actually get here by tomorrow?
| 11 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}, {"role": "user", "content": "thats bouchard with a B"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "Ok, it seems there was a problem wit hthe shipment, i must apologize"}, {"role": "user", "content": "oh no, i was supposed to have these for my party tomorrow!"}, {"role": "assistant", "content": "I can change the date of the order shipping to tomorrow for you, does that work?"}, {"role": "user", "content": "well.. would it actually get here by tomorrow?"}, {"role": "assistant", "content": "i will waive the overnight surcharge"}]
|
oh that would be perfect!
| 12 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}, {"role": "user", "content": "thats bouchard with a B"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "Ok, it seems there was a problem wit hthe shipment, i must apologize"}, {"role": "user", "content": "oh no, i was supposed to have these for my party tomorrow!"}, {"role": "assistant", "content": "I can change the date of the order shipping to tomorrow for you, does that work?"}, {"role": "user", "content": "well.. would it actually get here by tomorrow?"}, {"role": "assistant", "content": "i will waive the overnight surcharge"}, {"role": "user", "content": "oh that would be perfect!"}, {"role": "assistant", "content": "As long as the mail carrier is on time, it should arrive"}]
|
I understand, with whats going on its hard to promise anything, but, i am happy with that
| 13 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}, {"role": "user", "content": "thats bouchard with a B"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "Ok, it seems there was a problem wit hthe shipment, i must apologize"}, {"role": "user", "content": "oh no, i was supposed to have these for my party tomorrow!"}, {"role": "assistant", "content": "I can change the date of the order shipping to tomorrow for you, does that work?"}, {"role": "user", "content": "well.. would it actually get here by tomorrow?"}, {"role": "assistant", "content": "i will waive the overnight surcharge"}, {"role": "user", "content": "oh that would be perfect!"}, {"role": "assistant", "content": "As long as the mail carrier is on time, it should arrive"}, {"role": "user", "content": "I understand, with whats going on its hard to promise anything, but, i am happy with that"}]
|
Thank you, you should put yourself in for a raise.
| 14 |
Customer name is norman bouchard. membership level is guest. email is normanbouchard607@email.com. phone number is (278) 514-7100. order ID is 4795764270. purchase date was 2020-02-20. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]. delivery address is 5373 woodshore st la fayette, tx 21092.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "nn8zw3nwpz", "customer_name": "norman bouchard", "email": "normanbouchard607@email.com", "member_level": "guest", "phone": "(278) 514-7100", "username": "normanbouchard607"}, "order": {"street_address": "5373 woodshore st", "full_address": "5373 woodshore st la fayette, tx 21092", "city": "la fayette", "num_products": "3", "order_id": "4795764270", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/calvin_klein-jeans.jpeg'}]", "purchase_date": "2020-02-20", "state": "tx", "zip_code": "21092"}, "product": {"names": ["calvin_klein boots", "guess jacket", "calvin_klein jeans"], "amounts": [59, 99, 84]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 38, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "hello how can i help you today?"}, {"role": "user", "content": "Hello, can i check my shipping status through you? My package has not gotten here, and i feel like ive been waiting forever, though my order confirmation says forever is 9 days."}, {"role": "assistant", "content": "If I understand correctly, you wish to check the status of your order shipment today?"}, {"role": "user", "content": "Yes."}, {"role": "assistant", "content": "I can help you with that"}, {"role": "user", "content": "my name is Norman Bouchard, i should be in the system"}, {"role": "assistant", "content": "May i please have you full name and account id to pull up your account"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "NN8ZW3NWPZ is my account ID"}, {"role": "assistant", "content": "lastly, I will need the order id to pull up the shipping info"}, {"role": "user", "content": "the order id is 4795764270, but dont worry if it shows you the picture, i got the hot pink ones."}, {"role": "assistant", "content": "understood"}, {"role": "assistant", "content": "Now that I have verified your account, i need to pull up the shipment"}, {"role": "assistant", "content": "may i have your username and email plaese?"}, {"role": "user", "content": "normanbouchard607@email.com"}, {"role": "user", "content": "normanbouchard607"}, {"role": "user", "content": "thats bouchard with a B"}, {"role": "assistant", "content": "thank you"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "Ok, it seems there was a problem wit hthe shipment, i must apologize"}, {"role": "user", "content": "oh no, i was supposed to have these for my party tomorrow!"}, {"role": "assistant", "content": "I can change the date of the order shipping to tomorrow for you, does that work?"}, {"role": "user", "content": "well.. would it actually get here by tomorrow?"}, {"role": "assistant", "content": "i will waive the overnight surcharge"}, {"role": "user", "content": "oh that would be perfect!"}, {"role": "assistant", "content": "As long as the mail carrier is on time, it should arrive"}, {"role": "user", "content": "I understand, with whats going on its hard to promise anything, but, i am happy with that"}, {"role": "user", "content": "Thank you, you should put yourself in for a raise."}, {"role": "assistant", "content": "Ok, I have expedited the shipment for you at no charge due to our mistake"}, {"role": "assistant", "content": "is there anything else i can help you with?"}, {"role": "assistant", "content": "thank you for the compliment"}]
|
That will be all!
| 15 |
Customer name is david williams. membership level is silver. email is dw569039@email.com. phone number is (641) 198-2735. order ID is 9420413722. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 2143 circle drive raleigh, mi 63551.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "unwovbw3mv", "customer_name": "david williams", "email": "dw569039@email.com", "member_level": "silver", "phone": "(641) 198-2735", "username": "dw569039"}, "order": {"street_address": "2143 circle drive", "full_address": "2143 circle drive raleigh, mi 63551", "city": "raleigh", "num_products": "1", "order_id": "9420413722", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "mi", "zip_code": "63551"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}]
|
Yesterday i placed and item in my cart to buy today cam back to place the order not even a day later and the price had change to much more than it was. I was told that i had 24 hours to buy the item at the price if its in my cart
| 1 |
Customer name is david williams. membership level is silver. email is dw569039@email.com. phone number is (641) 198-2735. order ID is 9420413722. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 2143 circle drive raleigh, mi 63551.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "unwovbw3mv", "customer_name": "david williams", "email": "dw569039@email.com", "member_level": "silver", "phone": "(641) 198-2735", "username": "dw569039"}, "order": {"street_address": "2143 circle drive", "full_address": "2143 circle drive raleigh, mi 63551", "city": "raleigh", "num_products": "1", "order_id": "9420413722", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "mi", "zip_code": "63551"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "Yesterday i placed and item in my cart to buy today cam back to place the order not even a day later and the price had change to much more than it was. I was told that i had 24 hours to buy the item at the price if its in my cart"}, {"role": "assistant", "content": "i see. let me look into this for you. what is your name please?"}]
|
David Williams
| 2 |
Customer name is david williams. membership level is silver. email is dw569039@email.com. phone number is (641) 198-2735. order ID is 9420413722. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 2143 circle drive raleigh, mi 63551.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "unwovbw3mv", "customer_name": "david williams", "email": "dw569039@email.com", "member_level": "silver", "phone": "(641) 198-2735", "username": "dw569039"}, "order": {"street_address": "2143 circle drive", "full_address": "2143 circle drive raleigh, mi 63551", "city": "raleigh", "num_products": "1", "order_id": "9420413722", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "mi", "zip_code": "63551"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "Yesterday i placed and item in my cart to buy today cam back to place the order not even a day later and the price had change to much more than it was. I was told that i had 24 hours to buy the item at the price if its in my cart"}, {"role": "assistant", "content": "i see. let me look into this for you. what is your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "do you have your account & order ID ?"}]
|
yes UNWOVBW3MV is my account # and 9420413722 is the order id
| 3 |
Customer name is david williams. membership level is silver. email is dw569039@email.com. phone number is (641) 198-2735. order ID is 9420413722. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 2143 circle drive raleigh, mi 63551.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "unwovbw3mv", "customer_name": "david williams", "email": "dw569039@email.com", "member_level": "silver", "phone": "(641) 198-2735", "username": "dw569039"}, "order": {"street_address": "2143 circle drive", "full_address": "2143 circle drive raleigh, mi 63551", "city": "raleigh", "num_products": "1", "order_id": "9420413722", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "mi", "zip_code": "63551"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "Yesterday i placed and item in my cart to buy today cam back to place the order not even a day later and the price had change to much more than it was. I was told that i had 24 hours to buy the item at the price if its in my cart"}, {"role": "assistant", "content": "i see. let me look into this for you. what is your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "do you have your account & order ID ?"}, {"role": "user", "content": "yes UNWOVBW3MV is my account # and 9420413722 is the order id"}, {"role": "assistant", "content": "thanks"}]
|
welcome
| 4 |
Customer name is david williams. membership level is silver. email is dw569039@email.com. phone number is (641) 198-2735. order ID is 9420413722. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 2143 circle drive raleigh, mi 63551.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "unwovbw3mv", "customer_name": "david williams", "email": "dw569039@email.com", "member_level": "silver", "phone": "(641) 198-2735", "username": "dw569039"}, "order": {"street_address": "2143 circle drive", "full_address": "2143 circle drive raleigh, mi 63551", "city": "raleigh", "num_products": "1", "order_id": "9420413722", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "mi", "zip_code": "63551"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "Yesterday i placed and item in my cart to buy today cam back to place the order not even a day later and the price had change to much more than it was. I was told that i had 24 hours to buy the item at the price if its in my cart"}, {"role": "assistant", "content": "i see. let me look into this for you. what is your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "do you have your account & order ID ?"}, {"role": "user", "content": "yes UNWOVBW3MV is my account # and 9420413722 is the order id"}, {"role": "assistant", "content": "thanks"}, {"role": "user", "content": "welcome"}, {"role": "assistant", "content": "Yes the system recognized that information."}, {"role": "assistant", "content": "I am sorry about the price change. It can happen"}, {"role": "assistant", "content": "Would it help if I could generate a discount code for you?"}]
|
that would be great!
| 5 |
Customer name is david williams. membership level is silver. email is dw569039@email.com. phone number is (641) 198-2735. order ID is 9420413722. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. delivery address is 2143 circle drive raleigh, mi 63551.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "unwovbw3mv", "customer_name": "david williams", "email": "dw569039@email.com", "member_level": "silver", "phone": "(641) 198-2735", "username": "dw569039"}, "order": {"street_address": "2143 circle drive", "full_address": "2143 circle drive raleigh, mi 63551", "city": "raleigh", "num_products": "1", "order_id": "9420413722", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 94, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "state": "mi", "zip_code": "63551"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi how can i help you?"}, {"role": "user", "content": "Yesterday i placed and item in my cart to buy today cam back to place the order not even a day later and the price had change to much more than it was. I was told that i had 24 hours to buy the item at the price if its in my cart"}, {"role": "assistant", "content": "i see. let me look into this for you. what is your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "do you have your account & order ID ?"}, {"role": "user", "content": "yes UNWOVBW3MV is my account # and 9420413722 is the order id"}, {"role": "assistant", "content": "thanks"}, {"role": "user", "content": "welcome"}, {"role": "assistant", "content": "Yes the system recognized that information."}, {"role": "assistant", "content": "I am sorry about the price change. It can happen"}, {"role": "assistant", "content": "Would it help if I could generate a discount code for you?"}, {"role": "user", "content": "that would be great!"}, {"role": "assistant", "content": "3OLR7"}, {"role": "assistant", "content": "THere you go. SOrry for the change. WE do try but times are unsettling atm"}, {"role": "assistant", "content": "Is there anything else I can do?"}]
|
Thank you so much for your help and no that will do it
| 6 |
Customer name is norman bouchard. membership level is gold. phone number is (015) 861-9891. delivery address is 6114 2nd ave jacksonville, ny 87318.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "gold", "phone": "(015) 861-9891"}, "order": {"street_address": "6114 2nd ave", "full_address": "6114 2nd ave jacksonville, ny 87318", "city": "jacksonville", "state": "ny", "zip_code": "87318"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Before I order I need to know your return policy
| 1 |
Customer name is norman bouchard. membership level is gold. phone number is (015) 861-9891. delivery address is 6114 2nd ave jacksonville, ny 87318.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "gold", "phone": "(015) 861-9891"}, "order": {"street_address": "6114 2nd ave", "full_address": "6114 2nd ave jacksonville, ny 87318", "city": "jacksonville", "state": "ny", "zip_code": "87318"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Before I order I need to know your return policy"}, {"role": "assistant", "content": "Of course, let's see what we can find out for you."}, {"role": "assistant", "content": "So return policies are based on your membership level. Gold members have unlimited returns, Silver members are allowed returns for items in the last 6 months, and Bronze for the last 90 days. What we call guests when they do not have a membership l"}, {"role": "assistant", "content": "Guests are allowed returns for the last 30 days."}]
|
Oh ok
| 2 |
Customer name is norman bouchard. membership level is gold. phone number is (015) 861-9891. delivery address is 6114 2nd ave jacksonville, ny 87318.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "gold", "phone": "(015) 861-9891"}, "order": {"street_address": "6114 2nd ave", "full_address": "6114 2nd ave jacksonville, ny 87318", "city": "jacksonville", "state": "ny", "zip_code": "87318"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Before I order I need to know your return policy"}, {"role": "assistant", "content": "Of course, let's see what we can find out for you."}, {"role": "assistant", "content": "So return policies are based on your membership level. Gold members have unlimited returns, Silver members are allowed returns for items in the last 6 months, and Bronze for the last 90 days. What we call guests when they do not have a membership l"}, {"role": "assistant", "content": "Guests are allowed returns for the last 30 days."}, {"role": "user", "content": "Oh ok"}]
|
I am Gold so I have unlimited
| 3 |
Customer name is norman bouchard. membership level is gold. phone number is (015) 861-9891. delivery address is 6114 2nd ave jacksonville, ny 87318.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "gold", "phone": "(015) 861-9891"}, "order": {"street_address": "6114 2nd ave", "full_address": "6114 2nd ave jacksonville, ny 87318", "city": "jacksonville", "state": "ny", "zip_code": "87318"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Before I order I need to know your return policy"}, {"role": "assistant", "content": "Of course, let's see what we can find out for you."}, {"role": "assistant", "content": "So return policies are based on your membership level. Gold members have unlimited returns, Silver members are allowed returns for items in the last 6 months, and Bronze for the last 90 days. What we call guests when they do not have a membership l"}, {"role": "assistant", "content": "Guests are allowed returns for the last 30 days."}, {"role": "user", "content": "Oh ok"}, {"role": "user", "content": "I am Gold so I have unlimited"}, {"role": "assistant", "content": "Was I able to answer your question?"}]
|
very good to know thanks a lot
| 4 |
Customer name is norman bouchard. membership level is gold. phone number is (015) 861-9891. delivery address is 6114 2nd ave jacksonville, ny 87318.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "gold", "phone": "(015) 861-9891"}, "order": {"street_address": "6114 2nd ave", "full_address": "6114 2nd ave jacksonville, ny 87318", "city": "jacksonville", "state": "ny", "zip_code": "87318"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Before I order I need to know your return policy"}, {"role": "assistant", "content": "Of course, let's see what we can find out for you."}, {"role": "assistant", "content": "So return policies are based on your membership level. Gold members have unlimited returns, Silver members are allowed returns for items in the last 6 months, and Bronze for the last 90 days. What we call guests when they do not have a membership l"}, {"role": "assistant", "content": "Guests are allowed returns for the last 30 days."}, {"role": "user", "content": "Oh ok"}, {"role": "user", "content": "I am Gold so I have unlimited"}, {"role": "assistant", "content": "Was I able to answer your question?"}, {"role": "user", "content": "very good to know thanks a lot"}, {"role": "assistant", "content": "Fantastic! Is there anything else I can help you with today?"}]
|
That will be all thanks
| 5 |
Customer name is norman bouchard. membership level is gold. phone number is (015) 861-9891. delivery address is 6114 2nd ave jacksonville, ny 87318.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "gold", "phone": "(015) 861-9891"}, "order": {"street_address": "6114 2nd ave", "full_address": "6114 2nd ave jacksonville, ny 87318", "city": "jacksonville", "state": "ny", "zip_code": "87318"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Before I order I need to know your return policy"}, {"role": "assistant", "content": "Of course, let's see what we can find out for you."}, {"role": "assistant", "content": "So return policies are based on your membership level. Gold members have unlimited returns, Silver members are allowed returns for items in the last 6 months, and Bronze for the last 90 days. What we call guests when they do not have a membership l"}, {"role": "assistant", "content": "Guests are allowed returns for the last 30 days."}, {"role": "user", "content": "Oh ok"}, {"role": "user", "content": "I am Gold so I have unlimited"}, {"role": "assistant", "content": "Was I able to answer your question?"}, {"role": "user", "content": "very good to know thanks a lot"}, {"role": "assistant", "content": "Fantastic! Is there anything else I can help you with today?"}, {"role": "user", "content": "That will be all thanks"}]
|
Have a great rest of your day
| 6 |
Customer name is norman bouchard. membership level is gold. phone number is (015) 861-9891. delivery address is 6114 2nd ave jacksonville, ny 87318.
|
storewide_query: policy_1
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "gold", "phone": "(015) 861-9891"}, "order": {"street_address": "6114 2nd ave", "full_address": "6114 2nd ave jacksonville, ny 87318", "city": "jacksonville", "state": "ny", "zip_code": "87318"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "policy_1"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "policy_1", "customer_name": "norman bouchard", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Before I order I need to know your return policy"}, {"role": "assistant", "content": "Of course, let's see what we can find out for you."}, {"role": "assistant", "content": "So return policies are based on your membership level. Gold members have unlimited returns, Silver members are allowed returns for items in the last 6 months, and Bronze for the last 90 days. What we call guests when they do not have a membership l"}, {"role": "assistant", "content": "Guests are allowed returns for the last 30 days."}, {"role": "user", "content": "Oh ok"}, {"role": "user", "content": "I am Gold so I have unlimited"}, {"role": "assistant", "content": "Was I able to answer your question?"}, {"role": "user", "content": "very good to know thanks a lot"}, {"role": "assistant", "content": "Fantastic! Is there anything else I can help you with today?"}, {"role": "user", "content": "That will be all thanks"}, {"role": "user", "content": "Have a great rest of your day"}, {"role": "assistant", "content": "Thank you for your patronage and you have a wonderful rest of your day!"}]
|
ty
| 7 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}]
|
I want to make sure I keep my premium subscription
| 1 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}]
|
Need to pay
| 2 |
Customer name is chloe zhang. membership level is gold. phone number is (364) 619-0730. order ID is 1426736140. delivery address is 2666 2nd ave san mateo, tx 60822.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "fxi3icf5ut", "customer_name": "chloe zhang", "member_level": "gold", "phone": "(364) 619-0730"}, "order": {"street_address": "2666 2nd ave", "full_address": "2666 2nd ave san mateo, tx 60822", "city": "san mateo", "order_id": "1426736140", "state": "tx", "zip_code": "60822"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 25, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you?"}, {"role": "user", "content": "I want to make sure I keep my premium subscription"}, {"role": "user", "content": "Need to pay"}, {"role": "assistant", "content": "Sure, could I get your full name?"}]
|
Chloe Zhang
| 3 |
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