context
stringlengths 136
615
| goal
stringclasses 96
values | metadata
stringlengths 524
1.21k
| message_history
stringlengths 2
4.85k
| output
stringlengths 1
250
| turn
int64 1
39
|
|---|---|---|---|---|---|
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}]
|
Account ID: D6GQLLSOZ1
| 6 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}]
|
Order ID: 1237535775
| 7 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}]
|
alessandrophoenix924
| 8 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}, {"role": "user", "content": "alessandrophoenix924"}]
|
alessandrophoenix924@email.com
| 9 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}, {"role": "user", "content": "alessandrophoenix924"}, {"role": "user", "content": "alessandrophoenix924@email.com"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Do you have any specific questions at this time?"}]
|
Yes. I would like you to resend the order please
| 10 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}, {"role": "user", "content": "alessandrophoenix924"}, {"role": "user", "content": "alessandrophoenix924@email.com"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Do you have any specific questions at this time?"}, {"role": "user", "content": "Yes. I would like you to resend the order please"}]
|
I have not received it and it has been a few days already
| 11 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}, {"role": "user", "content": "alessandrophoenix924"}, {"role": "user", "content": "alessandrophoenix924@email.com"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Do you have any specific questions at this time?"}, {"role": "user", "content": "Yes. I would like you to resend the order please"}, {"role": "user", "content": "I have not received it and it has been a few days already"}, {"role": "assistant", "content": "Please hold."}, {"role": "assistant", "content": "You said that you've already been waiting five days right?"}]
|
yes thats correct
| 12 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}, {"role": "user", "content": "alessandrophoenix924"}, {"role": "user", "content": "alessandrophoenix924@email.com"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Do you have any specific questions at this time?"}, {"role": "user", "content": "Yes. I would like you to resend the order please"}, {"role": "user", "content": "I have not received it and it has been a few days already"}, {"role": "assistant", "content": "Please hold."}, {"role": "assistant", "content": "You said that you've already been waiting five days right?"}, {"role": "user", "content": "yes thats correct"}, {"role": "assistant", "content": "Orders of less than a week can sometimes be marked as delivered but still take a couple of says to get there."}, {"role": "assistant", "content": "Your order is probably just taking a bit longer than usual and will be there soon."}]
|
Would you know how long?
| 13 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}, {"role": "user", "content": "alessandrophoenix924"}, {"role": "user", "content": "alessandrophoenix924@email.com"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Do you have any specific questions at this time?"}, {"role": "user", "content": "Yes. I would like you to resend the order please"}, {"role": "user", "content": "I have not received it and it has been a few days already"}, {"role": "assistant", "content": "Please hold."}, {"role": "assistant", "content": "You said that you've already been waiting five days right?"}, {"role": "user", "content": "yes thats correct"}, {"role": "assistant", "content": "Orders of less than a week can sometimes be marked as delivered but still take a couple of says to get there."}, {"role": "assistant", "content": "Your order is probably just taking a bit longer than usual and will be there soon."}, {"role": "user", "content": "Would you know how long?"}, {"role": "assistant", "content": "Probably just a couple of days now."}]
|
Okay. Thanks
| 14 |
Customer name is alessandro phoenix. membership level is gold. email is alessandrophoenix924@email.com. phone number is (882) 209-1707. order ID is 1237535775. purchase date was 2019-11-10. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]. delivery address is 3838 circle drive newark, wa 47317.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "d6gqllsoz1", "customer_name": "alessandro phoenix", "email": "alessandrophoenix924@email.com", "member_level": "gold", "phone": "(882) 209-1707", "username": "alessandrophoenix924"}, "order": {"street_address": "3838 circle drive", "full_address": "3838 circle drive newark, wa 47317", "city": "newark", "num_products": "3", "order_id": "1237535775", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 89, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}, {'brand': 'guess', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/guess-jeans.jpeg'}]", "purchase_date": "2019-11-10", "state": "wa", "zip_code": "47317"}, "product": {"names": ["michael_kors jacket", "calvin_klein boots", "guess jeans"], "amounts": [89, 84, 64]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the shipping status of my package"}, {"role": "user", "content": "I have been waiting for 5 days but I have still not received it"}, {"role": "assistant", "content": "Okay, let me check on that for you."}, {"role": "user", "content": "Thanks"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Please let me have your account ID and order ID."}, {"role": "user", "content": "Account ID: D6GQLLSOZ1"}, {"role": "user", "content": "Order ID: 1237535775"}, {"role": "assistant", "content": "Thank you."}, {"role": "assistant", "content": "Can I get your username and email?"}, {"role": "user", "content": "alessandrophoenix924"}, {"role": "user", "content": "alessandrophoenix924@email.com"}, {"role": "assistant", "content": "Thanks."}, {"role": "assistant", "content": "Do you have any specific questions at this time?"}, {"role": "user", "content": "Yes. I would like you to resend the order please"}, {"role": "user", "content": "I have not received it and it has been a few days already"}, {"role": "assistant", "content": "Please hold."}, {"role": "assistant", "content": "You said that you've already been waiting five days right?"}, {"role": "user", "content": "yes thats correct"}, {"role": "assistant", "content": "Orders of less than a week can sometimes be marked as delivered but still take a couple of says to get there."}, {"role": "assistant", "content": "Your order is probably just taking a bit longer than usual and will be there soon."}, {"role": "user", "content": "Would you know how long?"}, {"role": "assistant", "content": "Probably just a couple of days now."}, {"role": "user", "content": "Okay. Thanks"}, {"role": "assistant", "content": "Can I help out with anything else?"}]
|
That is all. Thank you
| 15 |
Customer name is sanya afzal. membership level is gold. email is sa924486@email.com. phone number is (630) 691-0976. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3382 lincoln ave monterey, wa 39854.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa924486@email.com", "member_level": "gold", "phone": "(630) 691-0976", "username": "sa924486"}, "order": {"street_address": "3382 lincoln ave", "full_address": "3382 lincoln ave monterey, wa 39854", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "39854"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}]
|
Hi. I'm trying to buy some new boots, but my credit card keeps being rejected.
| 1 |
Customer name is sanya afzal. membership level is gold. email is sa924486@email.com. phone number is (630) 691-0976. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3382 lincoln ave monterey, wa 39854.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa924486@email.com", "member_level": "gold", "phone": "(630) 691-0976", "username": "sa924486"}, "order": {"street_address": "3382 lincoln ave", "full_address": "3382 lincoln ave monterey, wa 39854", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "39854"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi. I'm trying to buy some new boots, but my credit card keeps being rejected."}, {"role": "assistant", "content": "I am so sorry to hear that. Please give me a moment to look into that for you."}, {"role": "assistant", "content": "Can you please go back to the checkout page and try entering your credit card information again?"}]
|
Yes hold on while i try that
| 2 |
Customer name is sanya afzal. membership level is gold. email is sa924486@email.com. phone number is (630) 691-0976. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3382 lincoln ave monterey, wa 39854.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa924486@email.com", "member_level": "gold", "phone": "(630) 691-0976", "username": "sa924486"}, "order": {"street_address": "3382 lincoln ave", "full_address": "3382 lincoln ave monterey, wa 39854", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "39854"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi. I'm trying to buy some new boots, but my credit card keeps being rejected."}, {"role": "assistant", "content": "I am so sorry to hear that. Please give me a moment to look into that for you."}, {"role": "assistant", "content": "Can you please go back to the checkout page and try entering your credit card information again?"}, {"role": "user", "content": "Yes hold on while i try that"}]
|
No I'm still just getting the same error message
| 3 |
Customer name is sanya afzal. membership level is gold. email is sa924486@email.com. phone number is (630) 691-0976. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3382 lincoln ave monterey, wa 39854.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa924486@email.com", "member_level": "gold", "phone": "(630) 691-0976", "username": "sa924486"}, "order": {"street_address": "3382 lincoln ave", "full_address": "3382 lincoln ave monterey, wa 39854", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "39854"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi. I'm trying to buy some new boots, but my credit card keeps being rejected."}, {"role": "assistant", "content": "I am so sorry to hear that. Please give me a moment to look into that for you."}, {"role": "assistant", "content": "Can you please go back to the checkout page and try entering your credit card information again?"}, {"role": "user", "content": "Yes hold on while i try that"}, {"role": "user", "content": "No I'm still just getting the same error message"}, {"role": "assistant", "content": "Can you please try logging out of your account and logging back in?"}]
|
Sure hold on
| 4 |
Customer name is sanya afzal. membership level is gold. email is sa924486@email.com. phone number is (630) 691-0976. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3382 lincoln ave monterey, wa 39854.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa924486@email.com", "member_level": "gold", "phone": "(630) 691-0976", "username": "sa924486"}, "order": {"street_address": "3382 lincoln ave", "full_address": "3382 lincoln ave monterey, wa 39854", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "39854"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi. I'm trying to buy some new boots, but my credit card keeps being rejected."}, {"role": "assistant", "content": "I am so sorry to hear that. Please give me a moment to look into that for you."}, {"role": "assistant", "content": "Can you please go back to the checkout page and try entering your credit card information again?"}, {"role": "user", "content": "Yes hold on while i try that"}, {"role": "user", "content": "No I'm still just getting the same error message"}, {"role": "assistant", "content": "Can you please try logging out of your account and logging back in?"}, {"role": "user", "content": "Sure hold on"}]
|
Well that looks like it fixed the problem. The order went through.
| 5 |
Customer name is sanya afzal. membership level is gold. email is sa924486@email.com. phone number is (630) 691-0976. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3382 lincoln ave monterey, wa 39854.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa924486@email.com", "member_level": "gold", "phone": "(630) 691-0976", "username": "sa924486"}, "order": {"street_address": "3382 lincoln ave", "full_address": "3382 lincoln ave monterey, wa 39854", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "39854"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi. I'm trying to buy some new boots, but my credit card keeps being rejected."}, {"role": "assistant", "content": "I am so sorry to hear that. Please give me a moment to look into that for you."}, {"role": "assistant", "content": "Can you please go back to the checkout page and try entering your credit card information again?"}, {"role": "user", "content": "Yes hold on while i try that"}, {"role": "user", "content": "No I'm still just getting the same error message"}, {"role": "assistant", "content": "Can you please try logging out of your account and logging back in?"}, {"role": "user", "content": "Sure hold on"}, {"role": "user", "content": "Well that looks like it fixed the problem. The order went through."}]
|
Thanks fo ryour help!
| 6 |
Customer name is sanya afzal. membership level is gold. email is sa924486@email.com. phone number is (630) 691-0976. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3382 lincoln ave monterey, wa 39854.
|
troubleshoot_site: credit_card
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sa924486@email.com", "member_level": "gold", "phone": "(630) 691-0976", "username": "sa924486"}, "order": {"street_address": "3382 lincoln ave", "full_address": "3382 lincoln ave monterey, wa 39854", "city": "monterey", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "39854"}, "product": {"names": ["calvin_klein boots"], "amounts": [94]}, "flow": "troubleshoot_site", "subflow": "credit_card"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "credit_card", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how may I help you today?"}, {"role": "user", "content": "Hi. I'm trying to buy some new boots, but my credit card keeps being rejected."}, {"role": "assistant", "content": "I am so sorry to hear that. Please give me a moment to look into that for you."}, {"role": "assistant", "content": "Can you please go back to the checkout page and try entering your credit card information again?"}, {"role": "user", "content": "Yes hold on while i try that"}, {"role": "user", "content": "No I'm still just getting the same error message"}, {"role": "assistant", "content": "Can you please try logging out of your account and logging back in?"}, {"role": "user", "content": "Sure hold on"}, {"role": "user", "content": "Well that looks like it fixed the problem. The order went through."}, {"role": "user", "content": "Thanks fo ryour help!"}, {"role": "assistant", "content": "You are welcome. I am glad we were able to resolve your issue."}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
That's it.
| 7 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}]
|
I would like a refund of an item i purchased
| 1 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}]
|
No, the item i bought is not as described in person and changed my mind
| 2 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}]
|
Lets just say i changed my mind on the product
| 3 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}]
|
would like a refund because the item is shipped
| 4 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}]
|
Sorry for the confusion
| 5 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}]
|
No i made a mistake at the beginning
| 6 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}]
|
Norman Bouchard
| 7 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}]
|
Username: normanbouchard551
| 8 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}, {"role": "user", "content": "Username: normanbouchard551"}]
|
Email Address: normanbouchard551@email.com
| 9 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}, {"role": "user", "content": "Username: normanbouchard551"}, {"role": "user", "content": "Email Address: normanbouchard551@email.com"}]
|
Order ID: 2611390584
| 10 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}, {"role": "user", "content": "Username: normanbouchard551"}, {"role": "user", "content": "Email Address: normanbouchard551@email.com"}, {"role": "user", "content": "Order ID: 2611390584"}, {"role": "assistant", "content": "OK, the system was able to confirm that information"}]
|
OK good
| 11 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}, {"role": "user", "content": "Username: normanbouchard551"}, {"role": "user", "content": "Email Address: normanbouchard551@email.com"}, {"role": "user", "content": "Order ID: 2611390584"}, {"role": "assistant", "content": "OK, the system was able to confirm that information"}, {"role": "user", "content": "OK good"}, {"role": "assistant", "content": "how would you like to receive this? Added to your account or credit card or should we mail you a check?"}]
|
credit card on file
| 12 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}, {"role": "user", "content": "Username: normanbouchard551"}, {"role": "user", "content": "Email Address: normanbouchard551@email.com"}, {"role": "user", "content": "Order ID: 2611390584"}, {"role": "assistant", "content": "OK, the system was able to confirm that information"}, {"role": "user", "content": "OK good"}, {"role": "assistant", "content": "how would you like to receive this? Added to your account or credit card or should we mail you a check?"}, {"role": "user", "content": "credit card on file"}, {"role": "assistant", "content": "can I have your account id please?"}]
|
UQ1XT4EZJA
| 13 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}, {"role": "user", "content": "Username: normanbouchard551"}, {"role": "user", "content": "Email Address: normanbouchard551@email.com"}, {"role": "user", "content": "Order ID: 2611390584"}, {"role": "assistant", "content": "OK, the system was able to confirm that information"}, {"role": "user", "content": "OK good"}, {"role": "assistant", "content": "how would you like to receive this? Added to your account or credit card or should we mail you a check?"}, {"role": "user", "content": "credit card on file"}, {"role": "assistant", "content": "can I have your account id please?"}, {"role": "user", "content": "UQ1XT4EZJA"}, {"role": "assistant", "content": "How much was the purchase?"}]
|
$49
| 14 |
Customer name is norman bouchard. membership level is silver. email is normanbouchard551@email.com. phone number is (832) 226-8050. order ID is 2611390584. purchase date was 2019-11-25. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is debit card. delivery address is 0120 1st ave jacksonville, tx 84917.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "uq1xt4ezja", "customer_name": "norman bouchard", "email": "normanbouchard551@email.com", "member_level": "silver", "phone": "(832) 226-8050", "username": "normanbouchard551"}, "order": {"street_address": "0120 1st ave", "full_address": "0120 1st ave jacksonville, tx 84917", "city": "jacksonville", "num_products": "1", "order_id": "2611390584", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-25", "state": "tx", "zip_code": "84917"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 34, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "hi, how can I help you?"}, {"role": "user", "content": "I would like a refund of an item i purchased"}, {"role": "assistant", "content": "is there a problem with the product?"}, {"role": "user", "content": "No, the item i bought is not as described in person and changed my mind"}, {"role": "user", "content": "Lets just say i changed my mind on the product"}, {"role": "assistant", "content": "I see. So, you would like to return it?"}, {"role": "user", "content": "would like a refund because the item is shipped"}, {"role": "user", "content": "Sorry for the confusion"}, {"role": "assistant", "content": "You haven't recieved it yet?"}, {"role": "user", "content": "No i made a mistake at the beginning"}, {"role": "assistant", "content": "Np, I just want to make sure that I understand."}, {"role": "assistant", "content": "Can I have your name please?"}, {"role": "user", "content": "Norman Bouchard"}, {"role": "assistant", "content": "I need your username & email & order ID in order to validate the purchase"}, {"role": "user", "content": "Username: normanbouchard551"}, {"role": "user", "content": "Email Address: normanbouchard551@email.com"}, {"role": "user", "content": "Order ID: 2611390584"}, {"role": "assistant", "content": "OK, the system was able to confirm that information"}, {"role": "user", "content": "OK good"}, {"role": "assistant", "content": "how would you like to receive this? Added to your account or credit card or should we mail you a check?"}, {"role": "user", "content": "credit card on file"}, {"role": "assistant", "content": "can I have your account id please?"}, {"role": "user", "content": "UQ1XT4EZJA"}, {"role": "assistant", "content": "How much was the purchase?"}, {"role": "user", "content": "$49"}, {"role": "assistant", "content": "There. You are all set."}, {"role": "assistant", "content": "Is there anything else?"}]
|
That you for all your help today, that will be everything
| 15 |
Customer name is chloe zhang. membership level is gold. email is chloezhang119@email.com. phone number is (742) 544-3707. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 5612 1st ave san lima, ca 65343.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang119@email.com", "member_level": "gold", "phone": "(742) 544-3707", "username": "chloezhang119"}, "order": {"street_address": "5612 1st ave", "full_address": "5612 1st ave san lima, ca 65343", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "65343"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! Thank you contacting us today! How can I help you?"}]
|
The name on my on my account is misspelled. Is there a way to fix that?
| 1 |
Customer name is chloe zhang. membership level is gold. email is chloezhang119@email.com. phone number is (742) 544-3707. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 5612 1st ave san lima, ca 65343.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang119@email.com", "member_level": "gold", "phone": "(742) 544-3707", "username": "chloezhang119"}, "order": {"street_address": "5612 1st ave", "full_address": "5612 1st ave san lima, ca 65343", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "65343"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! Thank you contacting us today! How can I help you?"}, {"role": "user", "content": "The name on my on my account is misspelled. Is there a way to fix that?"}, {"role": "assistant", "content": "Sure! Let me take a look at this for you."}, {"role": "assistant", "content": "What is the correct spelling of your full name"}]
|
It is Chloe Zhang.
| 2 |
Customer name is chloe zhang. membership level is gold. email is chloezhang119@email.com. phone number is (742) 544-3707. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 5612 1st ave san lima, ca 65343.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang119@email.com", "member_level": "gold", "phone": "(742) 544-3707", "username": "chloezhang119"}, "order": {"street_address": "5612 1st ave", "full_address": "5612 1st ave san lima, ca 65343", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "65343"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! Thank you contacting us today! How can I help you?"}, {"role": "user", "content": "The name on my on my account is misspelled. Is there a way to fix that?"}, {"role": "assistant", "content": "Sure! Let me take a look at this for you."}, {"role": "assistant", "content": "What is the correct spelling of your full name"}, {"role": "user", "content": "It is Chloe Zhang."}, {"role": "assistant", "content": "Thank you Chloe! Give me a moment to look into this for you"}, {"role": "assistant", "content": "I will need to verify some additional information"}, {"role": "assistant", "content": "Can you provide me with your zip code, phone number and username"}]
|
65343 is the zipcode. My number is 7425443707, and my username is cloezhang119.
| 3 |
Customer name is chloe zhang. membership level is gold. email is chloezhang119@email.com. phone number is (742) 544-3707. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 5612 1st ave san lima, ca 65343.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang119@email.com", "member_level": "gold", "phone": "(742) 544-3707", "username": "chloezhang119"}, "order": {"street_address": "5612 1st ave", "full_address": "5612 1st ave san lima, ca 65343", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "65343"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! Thank you contacting us today! How can I help you?"}, {"role": "user", "content": "The name on my on my account is misspelled. Is there a way to fix that?"}, {"role": "assistant", "content": "Sure! Let me take a look at this for you."}, {"role": "assistant", "content": "What is the correct spelling of your full name"}, {"role": "user", "content": "It is Chloe Zhang."}, {"role": "assistant", "content": "Thank you Chloe! Give me a moment to look into this for you"}, {"role": "assistant", "content": "I will need to verify some additional information"}, {"role": "assistant", "content": "Can you provide me with your zip code, phone number and username"}, {"role": "user", "content": "65343 is the zipcode. My number is 7425443707, and my username is cloezhang119."}, {"role": "assistant", "content": "Thank you for the information!"}, {"role": "assistant", "content": "I have updated your account with the correct name"}]
|
Thank you so much!
| 4 |
Customer name is chloe zhang. membership level is gold. email is chloezhang119@email.com. phone number is (742) 544-3707. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 5612 1st ave san lima, ca 65343.
|
manage_account: manage_change_name
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "chloezhang119@email.com", "member_level": "gold", "phone": "(742) 544-3707", "username": "chloezhang119"}, "order": {"street_address": "5612 1st ave", "full_address": "5612 1st ave san lima, ca 65343", "city": "san lima", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "65343"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_name"}, "total_dialogue_turns": 18, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_name", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi! Thank you contacting us today! How can I help you?"}, {"role": "user", "content": "The name on my on my account is misspelled. Is there a way to fix that?"}, {"role": "assistant", "content": "Sure! Let me take a look at this for you."}, {"role": "assistant", "content": "What is the correct spelling of your full name"}, {"role": "user", "content": "It is Chloe Zhang."}, {"role": "assistant", "content": "Thank you Chloe! Give me a moment to look into this for you"}, {"role": "assistant", "content": "I will need to verify some additional information"}, {"role": "assistant", "content": "Can you provide me with your zip code, phone number and username"}, {"role": "user", "content": "65343 is the zipcode. My number is 7425443707, and my username is cloezhang119."}, {"role": "assistant", "content": "Thank you for the information!"}, {"role": "assistant", "content": "I have updated your account with the correct name"}, {"role": "user", "content": "Thank you so much!"}, {"role": "assistant", "content": "Is there anything else I could help you with today?"}]
|
No, thank you.
| 5 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}]
|
I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?
| 1 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?"}, {"role": "assistant", "content": "Of course I will be happy to help you with this."}, {"role": "assistant", "content": "Can I get a name please?"}]
|
Norman Bouchard.
| 2 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?"}, {"role": "assistant", "content": "Of course I will be happy to help you with this."}, {"role": "assistant", "content": "Can I get a name please?"}, {"role": "user", "content": "Norman Bouchard."}, {"role": "assistant", "content": "Can I now get a username, email and order id"}]
|
Username: nb584609
| 3 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?"}, {"role": "assistant", "content": "Of course I will be happy to help you with this."}, {"role": "assistant", "content": "Can I get a name please?"}, {"role": "user", "content": "Norman Bouchard."}, {"role": "assistant", "content": "Can I now get a username, email and order id"}, {"role": "user", "content": "Username: nb584609"}]
|
nb584609@email.com
| 4 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?"}, {"role": "assistant", "content": "Of course I will be happy to help you with this."}, {"role": "assistant", "content": "Can I get a name please?"}, {"role": "user", "content": "Norman Bouchard."}, {"role": "assistant", "content": "Can I now get a username, email and order id"}, {"role": "user", "content": "Username: nb584609"}, {"role": "user", "content": " nb584609@email.com"}]
|
Order ID: 1543336560
| 5 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?"}, {"role": "assistant", "content": "Of course I will be happy to help you with this."}, {"role": "assistant", "content": "Can I get a name please?"}, {"role": "user", "content": "Norman Bouchard."}, {"role": "assistant", "content": "Can I now get a username, email and order id"}, {"role": "user", "content": "Username: nb584609"}, {"role": "user", "content": " nb584609@email.com"}, {"role": "user", "content": "Order ID: 1543336560"}, {"role": "assistant", "content": "Great! Everything looks good Now how do you want your refund processed? back on credit card, paper check, added to account or via gift card?"}]
|
You can put it back on the credit card. It will be $49, right?
| 6 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?"}, {"role": "assistant", "content": "Of course I will be happy to help you with this."}, {"role": "assistant", "content": "Can I get a name please?"}, {"role": "user", "content": "Norman Bouchard."}, {"role": "assistant", "content": "Can I now get a username, email and order id"}, {"role": "user", "content": "Username: nb584609"}, {"role": "user", "content": " nb584609@email.com"}, {"role": "user", "content": "Order ID: 1543336560"}, {"role": "assistant", "content": "Great! Everything looks good Now how do you want your refund processed? back on credit card, paper check, added to account or via gift card?"}, {"role": "user", "content": "You can put it back on the credit card. It will be $49, right?"}, {"role": "assistant", "content": "Yes mam/sir."}, {"role": "assistant", "content": "I just sent the refund to you."}]
|
Thank you.
| 7 |
Customer name is norman bouchard. membership level is silver. email is nb584609@email.com. phone number is (331) 451-6270. order ID is 1543336560. purchase date was 2019-09-10. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]. payment method is credit card. delivery address is 2976 primrose ave san mateo, ny 57795.
|
product_defect: refund_initiate
|
{"scenario": {"personal": {"account_id": "oikqu8vakr", "customer_name": "norman bouchard", "email": "nb584609@email.com", "member_level": "silver", "phone": "(331) 451-6270", "username": "nb584609"}, "order": {"street_address": "2976 primrose ave", "full_address": "2976 primrose ave san mateo, ny 57795", "city": "san mateo", "num_products": "1", "order_id": "1543336560", "packaging": "no", "payment_method": "credit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 49, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}]", "purchase_date": "2019-09-10", "state": "ny", "zip_code": "57795"}, "product": {"names": ["tommy_hilfiger jeans"], "amounts": [49]}, "flow": "product_defect", "subflow": "refund_initiate"}, "total_dialogue_turns": 22, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_initiate", "customer_name": "norman bouchard", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can i help you?"}, {"role": "user", "content": "I ordered some jeans, but now I think they are really ugly. I don't want to order them. Could I get a refund before the item ships?"}, {"role": "assistant", "content": "Of course I will be happy to help you with this."}, {"role": "assistant", "content": "Can I get a name please?"}, {"role": "user", "content": "Norman Bouchard."}, {"role": "assistant", "content": "Can I now get a username, email and order id"}, {"role": "user", "content": "Username: nb584609"}, {"role": "user", "content": " nb584609@email.com"}, {"role": "user", "content": "Order ID: 1543336560"}, {"role": "assistant", "content": "Great! Everything looks good Now how do you want your refund processed? back on credit card, paper check, added to account or via gift card?"}, {"role": "user", "content": "You can put it back on the credit card. It will be $49, right?"}, {"role": "assistant", "content": "Yes mam/sir."}, {"role": "assistant", "content": "I just sent the refund to you."}, {"role": "user", "content": "Thank you."}, {"role": "assistant", "content": "And your order has been canceld."}, {"role": "assistant", "content": "Can I help you with anything else?"}]
|
No, that is all.
| 8 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}]
|
Hi, my cart is not updating when I try to add these boots
| 1 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}]
|
What is going on?
| 2 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}]
|
Ok, i just tried that and the other pair of boots doesn't add either
| 3 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}]
|
I don't think so
| 4 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}]
|
but the one i just added is definiteley still available, so that shouldn't be the issue
| 5 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}]
|
ok, gimme a second
| 6 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}]
|
i hope my browser remembers my password because I certaintly don't remember it
| 7 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}]
|
Yea, I'm out, but I can't remember it
| 8 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}]
|
what is the password?
| 9 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}]
|
David Williams
| 10 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}]
|
username is davidw14
| 11 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "username is davidw14"}, {"role": "assistant", "content": "Would you happen to have a pin number?"}]
|
I think its 9090
| 12 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "username is davidw14"}, {"role": "assistant", "content": "Would you happen to have a pin number?"}, {"role": "user", "content": "I think its 9090"}, {"role": "assistant", "content": "Great, your temporary password is 0zl1jzu66vio"}]
|
Ok, cool that worked
| 13 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "username is davidw14"}, {"role": "assistant", "content": "Would you happen to have a pin number?"}, {"role": "user", "content": "I think its 9090"}, {"role": "assistant", "content": "Great, your temporary password is 0zl1jzu66vio"}, {"role": "user", "content": "Ok, cool that worked"}, {"role": "assistant", "content": "Amazing, and what happens when you try to add your boots?"}]
|
yea, working on that
| 14 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "username is davidw14"}, {"role": "assistant", "content": "Would you happen to have a pin number?"}, {"role": "user", "content": "I think its 9090"}, {"role": "assistant", "content": "Great, your temporary password is 0zl1jzu66vio"}, {"role": "user", "content": "Ok, cool that worked"}, {"role": "assistant", "content": "Amazing, and what happens when you try to add your boots?"}, {"role": "user", "content": "yea, working on that"}]
|
oh my goodness, that works too!
| 15 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "username is davidw14"}, {"role": "assistant", "content": "Would you happen to have a pin number?"}, {"role": "user", "content": "I think its 9090"}, {"role": "assistant", "content": "Great, your temporary password is 0zl1jzu66vio"}, {"role": "user", "content": "Ok, cool that worked"}, {"role": "assistant", "content": "Amazing, and what happens when you try to add your boots?"}, {"role": "user", "content": "yea, working on that"}, {"role": "user", "content": "oh my goodness, that works too!"}]
|
Thanks!!
| 16 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "username is davidw14"}, {"role": "assistant", "content": "Would you happen to have a pin number?"}, {"role": "user", "content": "I think its 9090"}, {"role": "assistant", "content": "Great, your temporary password is 0zl1jzu66vio"}, {"role": "user", "content": "Ok, cool that worked"}, {"role": "assistant", "content": "Amazing, and what happens when you try to add your boots?"}, {"role": "user", "content": "yea, working on that"}, {"role": "user", "content": "oh my goodness, that works too!"}, {"role": "user", "content": "Thanks!!"}, {"role": "assistant", "content": "No problem, glad to be of service :)"}, {"role": "assistant", "content": "Remember to reset your password to something you can remember"}]
|
Will do
| 17 |
Customer name is david williams. membership level is silver. email is davidw14@email.com. phone number is (290) 904-9910. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 8683 lincoln ave la fayette, ny 31956.
|
troubleshoot_site: shopping_cart
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidw14@email.com", "member_level": "silver", "phone": "(290) 904-9910", "username": "davidw14"}, "order": {"street_address": "8683 lincoln ave", "full_address": "8683 lincoln ave la fayette, ny 31956", "city": "la fayette", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 99, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "ny", "zip_code": "31956"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [99]}, "flow": "troubleshoot_site", "subflow": "shopping_cart"}, "total_dialogue_turns": 39, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "shopping_cart", "customer_name": "david williams", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thanks for contacting AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hi, my cart is not updating when I try to add these boots"}, {"role": "user", "content": "What is going on?"}, {"role": "assistant", "content": "OK, I can look into that for you"}, {"role": "assistant", "content": "To start, can you please try again with a different pair of boots?"}, {"role": "assistant", "content": "Please remember to refresh the page first"}, {"role": "user", "content": "Ok, i just tried that and the other pair of boots doesn't add either"}, {"role": "assistant", "content": "Interesting ..."}, {"role": "assistant", "content": "Can you check to see if the boots are out of stock?"}, {"role": "user", "content": "I don't think so"}, {"role": "user", "content": "but the one i just added is definiteley still available, so that shouldn't be the issue"}, {"role": "assistant", "content": "Ok, this might be a cookie issue then. Can you try to log out and then log back in?"}, {"role": "user", "content": "ok, gimme a second"}, {"role": "user", "content": "i hope my browser remembers my password because I certaintly don't remember it"}, {"role": "assistant", "content": "Oh, I can help you with that if needed if you forgot your password"}, {"role": "user", "content": "Yea, I'm out, but I can't remember it"}, {"role": "user", "content": "what is the password?"}, {"role": "assistant", "content": "Can I get your full name and username?"}, {"role": "user", "content": "David Williams"}, {"role": "user", "content": "username is davidw14"}, {"role": "assistant", "content": "Would you happen to have a pin number?"}, {"role": "user", "content": "I think its 9090"}, {"role": "assistant", "content": "Great, your temporary password is 0zl1jzu66vio"}, {"role": "user", "content": "Ok, cool that worked"}, {"role": "assistant", "content": "Amazing, and what happens when you try to add your boots?"}, {"role": "user", "content": "yea, working on that"}, {"role": "user", "content": "oh my goodness, that works too!"}, {"role": "user", "content": "Thanks!!"}, {"role": "assistant", "content": "No problem, glad to be of service :)"}, {"role": "assistant", "content": "Remember to reset your password to something you can remember"}, {"role": "user", "content": "Will do"}, {"role": "assistant", "content": "Anything else I can help with today/"}]
|
nope, that's it
| 18 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}]
|
Hi I had a question about a product I am thinking of buying.
| 1 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hi I had a question about a product I am thinking of buying."}, {"role": "assistant", "content": "I can help you with that, but can I first have your name?"}]
|
Crystal Minh
| 2 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hi I had a question about a product I am thinking of buying."}, {"role": "assistant", "content": "I can help you with that, but can I first have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Which product would like to know more about, Crystal?"}]
|
the michael kors jeans
| 3 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hi I had a question about a product I am thinking of buying."}, {"role": "assistant", "content": "I can help you with that, but can I first have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Which product would like to know more about, Crystal?"}, {"role": "user", "content": "the michael kors jeans"}]
|
I want to buy it for my father but I don't see his size listed. All I can find is the size 40 and I need at least a size 44.
| 4 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hi I had a question about a product I am thinking of buying."}, {"role": "assistant", "content": "I can help you with that, but can I first have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Which product would like to know more about, Crystal?"}, {"role": "user", "content": "the michael kors jeans"}, {"role": "user", "content": "I want to buy it for my father but I don't see his size listed. All I can find is the size 40 and I need at least a size 44."}]
|
Can you check if you have it in stock?
| 5 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hi I had a question about a product I am thinking of buying."}, {"role": "assistant", "content": "I can help you with that, but can I first have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Which product would like to know more about, Crystal?"}, {"role": "user", "content": "the michael kors jeans"}, {"role": "user", "content": "I want to buy it for my father but I don't see his size listed. All I can find is the size 40 and I need at least a size 44."}, {"role": "user", "content": "Can you check if you have it in stock?"}, {"role": "assistant", "content": "Yes, give me one moment to find that information for you."}, {"role": "assistant", "content": "Unfortunately, we only have the sizes that are listed online at this time. At the beginning of every month we restock depending on the seasons and trends. I'm sorry it's out of stock at this time but you can try again at the start of the next month."}]
|
so I have to wait until May then?
| 6 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hi I had a question about a product I am thinking of buying."}, {"role": "assistant", "content": "I can help you with that, but can I first have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Which product would like to know more about, Crystal?"}, {"role": "user", "content": "the michael kors jeans"}, {"role": "user", "content": "I want to buy it for my father but I don't see his size listed. All I can find is the size 40 and I need at least a size 44."}, {"role": "user", "content": "Can you check if you have it in stock?"}, {"role": "assistant", "content": "Yes, give me one moment to find that information for you."}, {"role": "assistant", "content": "Unfortunately, we only have the sizes that are listed online at this time. At the beginning of every month we restock depending on the seasons and trends. I'm sorry it's out of stock at this time but you can try again at the start of the next month."}, {"role": "user", "content": "so I have to wait until May then?"}, {"role": "assistant", "content": "Yes, I'm sorry. The online listing is correct."}]
|
ok then
| 7 |
Customer name is crystal minh. membership level is silver. phone number is (869) 232-2880. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 7731 brushwick dr san mateo, tx 77985.
|
single_item_query: jeans_other_3
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(869) 232-2880"}, "order": {"street_address": "7731 brushwick dr", "full_address": "7731 brushwick dr san mateo, tx 77985", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "77985"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_3"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_3", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting AcmeBrands! How can I help you?"}, {"role": "user", "content": "Hi I had a question about a product I am thinking of buying."}, {"role": "assistant", "content": "I can help you with that, but can I first have your name?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Which product would like to know more about, Crystal?"}, {"role": "user", "content": "the michael kors jeans"}, {"role": "user", "content": "I want to buy it for my father but I don't see his size listed. All I can find is the size 40 and I need at least a size 44."}, {"role": "user", "content": "Can you check if you have it in stock?"}, {"role": "assistant", "content": "Yes, give me one moment to find that information for you."}, {"role": "assistant", "content": "Unfortunately, we only have the sizes that are listed online at this time. At the beginning of every month we restock depending on the seasons and trends. I'm sorry it's out of stock at this time but you can try again at the start of the next month."}, {"role": "user", "content": "so I have to wait until May then?"}, {"role": "assistant", "content": "Yes, I'm sorry. The online listing is correct."}, {"role": "user", "content": "ok then"}, {"role": "assistant", "content": "Is there anything else that I can help you with?"}]
|
that was it
| 8 |
Customer name is joyce wu. membership level is guest. phone number is (167) 020-5383. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5883 1st ave jacksonville, ca 25241.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(167) 020-5383"}, "order": {"street_address": "5883 1st ave", "full_address": "5883 1st ave jacksonville, ca 25241", "city": "jacksonville", "num_products": "3", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ca", "zip_code": "25241"}, "product": {"names": ["guess jacket", "michael_kors shirt", "michael_kors boots"], "amounts": [59, 64, 54]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}]
|
I would like to know the price of gift wrapping
| 1 |
Customer name is joyce wu. membership level is guest. phone number is (167) 020-5383. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5883 1st ave jacksonville, ca 25241.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(167) 020-5383"}, "order": {"street_address": "5883 1st ave", "full_address": "5883 1st ave jacksonville, ca 25241", "city": "jacksonville", "num_products": "3", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ca", "zip_code": "25241"}, "product": {"names": ["guess jacket", "michael_kors shirt", "michael_kors boots"], "amounts": [59, 64, 54]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "I would like to know the price of gift wrapping"}, {"role": "assistant", "content": "Gift wrapping costs a fixed price of $4.99 per item, but availability may vary depending on if the item is oversized."}, {"role": "assistant", "content": "We also allow the option of adding up to 300 characters with any gift-wrapped purchase."}, {"role": "assistant", "content": "You must specify a separate message for each item you are gift-wrapping, even if it is a repeat of another message."}]
|
Oh great! Now I can order my niece her birthday present. Thank you
| 2 |
Customer name is joyce wu. membership level is guest. phone number is (167) 020-5383. ordered products: [{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}]. delivery address is 5883 1st ave jacksonville, ca 25241.
|
storewide_query: pricing_1
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(167) 020-5383"}, "order": {"street_address": "5883 1st ave", "full_address": "5883 1st ave jacksonville, ca 25241", "city": "jacksonville", "num_products": "3", "products": "[{'brand': 'guess', 'product_type': 'jacket', 'amount': 59, 'image_url': 'images/guess-jacket.jpeg'}, {'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 64, 'image_url': 'images/michael_kors-shirt.jpeg'}, {'brand': 'michael_kors', 'product_type': 'boots', 'amount': 54, 'image_url': 'images/michael_kors-boots.jpeg'}]", "state": "ca", "zip_code": "25241"}, "product": {"names": ["guess jacket", "michael_kors shirt", "michael_kors boots"], "amounts": [59, 64, 54]}, "flow": "storewide_query", "subflow": "pricing_1"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_1", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi how can I help you"}, {"role": "user", "content": "I would like to know the price of gift wrapping"}, {"role": "assistant", "content": "Gift wrapping costs a fixed price of $4.99 per item, but availability may vary depending on if the item is oversized."}, {"role": "assistant", "content": "We also allow the option of adding up to 300 characters with any gift-wrapped purchase."}, {"role": "assistant", "content": "You must specify a separate message for each item you are gift-wrapping, even if it is a repeat of another message."}, {"role": "user", "content": "Oh great! Now I can order my niece her birthday present. Thank you"}, {"role": "assistant", "content": "Anything else?"}]
|
No thank you
| 3 |
Customer name is chloe zhang. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 4460 circle drive newark, mi 69929.
|
manage_account: status_service_added
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold"}, "order": {"street_address": "4460 circle drive", "full_address": "4460 circle drive newark, mi 69929", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "69929"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_service_added"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_service_added", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on
| 1 |
Customer name is chloe zhang. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 4460 circle drive newark, mi 69929.
|
manage_account: status_service_added
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold"}, "order": {"street_address": "4460 circle drive", "full_address": "4460 circle drive newark, mi 69929", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "69929"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_service_added"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_service_added", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on"}]
|
and i also see that you guys charged me the $40 for this and i would like a refund
| 2 |
Customer name is chloe zhang. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 4460 circle drive newark, mi 69929.
|
manage_account: status_service_added
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold"}, "order": {"street_address": "4460 circle drive", "full_address": "4460 circle drive newark, mi 69929", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "69929"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_service_added"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_service_added", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on"}, {"role": "user", "content": "and i also see that you guys charged me the $40 for this and i would like a refund"}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}]
|
sure its Chloe Zhang
| 3 |
Customer name is chloe zhang. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 4460 circle drive newark, mi 69929.
|
manage_account: status_service_added
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold"}, "order": {"street_address": "4460 circle drive", "full_address": "4460 circle drive newark, mi 69929", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "69929"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_service_added"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_service_added", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on"}, {"role": "user", "content": "and i also see that you guys charged me the $40 for this and i would like a refund"}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "sure its Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Can you tell me how you heard about this issue?"}]
|
from a friend
| 4 |
Customer name is chloe zhang. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 4460 circle drive newark, mi 69929.
|
manage_account: status_service_added
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold"}, "order": {"street_address": "4460 circle drive", "full_address": "4460 circle drive newark, mi 69929", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "69929"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_service_added"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_service_added", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on"}, {"role": "user", "content": "and i also see that you guys charged me the $40 for this and i would like a refund"}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "sure its Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Can you tell me how you heard about this issue?"}, {"role": "user", "content": "from a friend"}, {"role": "assistant", "content": "okay."}, {"role": "assistant", "content": "I will check the system about this problem."}]
|
ok
| 5 |
Customer name is chloe zhang. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 4460 circle drive newark, mi 69929.
|
manage_account: status_service_added
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold"}, "order": {"street_address": "4460 circle drive", "full_address": "4460 circle drive newark, mi 69929", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "69929"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_service_added"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_service_added", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on"}, {"role": "user", "content": "and i also see that you guys charged me the $40 for this and i would like a refund"}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "sure its Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Can you tell me how you heard about this issue?"}, {"role": "user", "content": "from a friend"}, {"role": "assistant", "content": "okay."}, {"role": "assistant", "content": "I will check the system about this problem."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "the system shows that there are no extra charges in your account. You don't need to worry about that."}, {"role": "assistant", "content": "Your friend might have misheard the news."}]
|
oh okay, thank you for checking into this
| 6 |
Customer name is chloe zhang. membership level is gold. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 4460 circle drive newark, mi 69929.
|
manage_account: status_service_added
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "gold"}, "order": {"street_address": "4460 circle drive", "full_address": "4460 circle drive newark, mi 69929", "city": "newark", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "state": "mi", "zip_code": "69929"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [94]}, "flow": "manage_account", "subflow": "status_service_added"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "status_service_added", "customer_name": "chloe zhang", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was checking my account and i see that a subscription was added to my account and i didn't not want this add on"}, {"role": "user", "content": "and i also see that you guys charged me the $40 for this and i would like a refund"}, {"role": "assistant", "content": "Glad to help. May I have your full name please?"}, {"role": "user", "content": "sure its Chloe Zhang"}, {"role": "assistant", "content": "thanks Chloe."}, {"role": "assistant", "content": "Can you tell me how you heard about this issue?"}, {"role": "user", "content": "from a friend"}, {"role": "assistant", "content": "okay."}, {"role": "assistant", "content": "I will check the system about this problem."}, {"role": "user", "content": "ok"}, {"role": "assistant", "content": "the system shows that there are no extra charges in your account. You don't need to worry about that."}, {"role": "assistant", "content": "Your friend might have misheard the news."}, {"role": "user", "content": "oh okay, thank you for checking into this"}, {"role": "assistant", "content": "or misunderstood the news."}, {"role": "assistant", "content": "You are welcome. Is there anything else that I can help you with?"}]
|
that will be all
| 7 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}]
|
I'm showing a charge for an order that I never placed.
| 1 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}]
|
It's about not ordering anything at all. I never placed any type of order, but I go charged for things.
| 2 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}]
|
My name is Chloe Zhang.
| 3 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}]
|
It says 4421763097
| 4 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}, {"role": "user", "content": "It says 4421763097"}, {"role": "assistant", "content": "Okay thank you. I'll also need your Username and Email address please."}]
|
My username is czhang23, and my email is czhang23@email.com
| 5 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}, {"role": "user", "content": "It says 4421763097"}, {"role": "assistant", "content": "Okay thank you. I'll also need your Username and Email address please."}, {"role": "user", "content": "My username is czhang23, and my email is czhang23@email.com"}, {"role": "assistant", "content": "Alright I was able to find the order. Let me check with my system and see if there was an error."}]
|
Ok, thank you.
| 6 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}, {"role": "user", "content": "It says 4421763097"}, {"role": "assistant", "content": "Okay thank you. I'll also need your Username and Email address please."}, {"role": "user", "content": "My username is czhang23, and my email is czhang23@email.com"}, {"role": "assistant", "content": "Alright I was able to find the order. Let me check with my system and see if there was an error."}, {"role": "user", "content": "Ok, thank you."}, {"role": "assistant", "content": "Could you provide me with your membership level please?"}]
|
My membership level is bronze.
| 7 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}, {"role": "user", "content": "It says 4421763097"}, {"role": "assistant", "content": "Okay thank you. I'll also need your Username and Email address please."}, {"role": "user", "content": "My username is czhang23, and my email is czhang23@email.com"}, {"role": "assistant", "content": "Alright I was able to find the order. Let me check with my system and see if there was an error."}, {"role": "user", "content": "Ok, thank you."}, {"role": "assistant", "content": "Could you provide me with your membership level please?"}, {"role": "user", "content": "My membership level is bronze."}, {"role": "assistant", "content": "Alright, After checking with the system there wasn't an error. If I went ahead with the refund without confirmation we risk doing a refund when there wasn't actually a charge issued."}, {"role": "assistant", "content": "Sadly I'm unable to help with this inquiry."}]
|
So what do I do. I got charged for an order that I didn't want.
| 8 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}, {"role": "user", "content": "It says 4421763097"}, {"role": "assistant", "content": "Okay thank you. I'll also need your Username and Email address please."}, {"role": "user", "content": "My username is czhang23, and my email is czhang23@email.com"}, {"role": "assistant", "content": "Alright I was able to find the order. Let me check with my system and see if there was an error."}, {"role": "user", "content": "Ok, thank you."}, {"role": "assistant", "content": "Could you provide me with your membership level please?"}, {"role": "user", "content": "My membership level is bronze."}, {"role": "assistant", "content": "Alright, After checking with the system there wasn't an error. If I went ahead with the refund without confirmation we risk doing a refund when there wasn't actually a charge issued."}, {"role": "assistant", "content": "Sadly I'm unable to help with this inquiry."}, {"role": "user", "content": "So what do I do. I got charged for an order that I didn't want."}]
|
And never ordered.
| 9 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}, {"role": "user", "content": "It says 4421763097"}, {"role": "assistant", "content": "Okay thank you. I'll also need your Username and Email address please."}, {"role": "user", "content": "My username is czhang23, and my email is czhang23@email.com"}, {"role": "assistant", "content": "Alright I was able to find the order. Let me check with my system and see if there was an error."}, {"role": "user", "content": "Ok, thank you."}, {"role": "assistant", "content": "Could you provide me with your membership level please?"}, {"role": "user", "content": "My membership level is bronze."}, {"role": "assistant", "content": "Alright, After checking with the system there wasn't an error. If I went ahead with the refund without confirmation we risk doing a refund when there wasn't actually a charge issued."}, {"role": "assistant", "content": "Sadly I'm unable to help with this inquiry."}, {"role": "user", "content": "So what do I do. I got charged for an order that I didn't want."}, {"role": "user", "content": "And never ordered."}, {"role": "assistant", "content": "I would suggest double checking with your bank to see if there was actually a charge or if it was a mistake on their end"}, {"role": "assistant", "content": "If that doesnt work you can try contacting us again but at this time I am unable to help."}, {"role": "assistant", "content": "I'm sorry for any inconvenience this may have caused."}]
|
I'll check with them, but if it shows I was charged, I'll be calling back.
| 10 |
Customer name is chloe zhang. membership level is bronze. email is czhang23@email.com. phone number is (351) 860-4950. order ID is 4421763097. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 0420 kennedy st newark, wa 47901.
|
purchase_dispute: mistimed_billing_never_bought
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "email": "czhang23@email.com", "member_level": "bronze", "phone": "(351) 860-4950", "username": "czhang23"}, "order": {"street_address": "0420 kennedy st", "full_address": "0420 kennedy st newark, wa 47901", "city": "newark", "num_products": "1", "order_id": "4421763097", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "47901"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_never_bought", "customer_name": "chloe zhang", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for reaching out to us today. How may I help you?"}, {"role": "user", "content": "I'm showing a charge for an order that I never placed."}, {"role": "assistant", "content": "I'm very sorry to hear that. Was this concerning your subscription, multiple items, or not ordering something at all?"}, {"role": "user", "content": "It's about not ordering anything at all. I never placed any type of order, but I go charged for things."}, {"role": "assistant", "content": "Alright, let's see what I can do to help."}, {"role": "assistant", "content": "Can I have your Full name please"}, {"role": "user", "content": "My name is Chloe Zhang."}, {"role": "assistant", "content": "Alright I was able to pull up your account."}, {"role": "assistant", "content": "Do you have an order number?"}, {"role": "user", "content": "It says 4421763097"}, {"role": "assistant", "content": "Okay thank you. I'll also need your Username and Email address please."}, {"role": "user", "content": "My username is czhang23, and my email is czhang23@email.com"}, {"role": "assistant", "content": "Alright I was able to find the order. Let me check with my system and see if there was an error."}, {"role": "user", "content": "Ok, thank you."}, {"role": "assistant", "content": "Could you provide me with your membership level please?"}, {"role": "user", "content": "My membership level is bronze."}, {"role": "assistant", "content": "Alright, After checking with the system there wasn't an error. If I went ahead with the refund without confirmation we risk doing a refund when there wasn't actually a charge issued."}, {"role": "assistant", "content": "Sadly I'm unable to help with this inquiry."}, {"role": "user", "content": "So what do I do. I got charged for an order that I didn't want."}, {"role": "user", "content": "And never ordered."}, {"role": "assistant", "content": "I would suggest double checking with your bank to see if there was actually a charge or if it was a mistake on their end"}, {"role": "assistant", "content": "If that doesnt work you can try contacting us again but at this time I am unable to help."}, {"role": "assistant", "content": "I'm sorry for any inconvenience this may have caused."}, {"role": "user", "content": "I'll check with them, but if it shows I was charged, I'll be calling back."}, {"role": "assistant", "content": "Please do so if it can't be resolved through them. Thank you for shopping with us and I'm sorry again."}, {"role": "assistant", "content": "Have a good day."}]
|
You too.
| 11 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}]
|
Hello. I have a question about a shirt on your site
| 1 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}]
|
Can you help?
| 2 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}]
|
I really like this Michael Kors shirt
| 3 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}]
|
But I'm a very clumsy person and I'm always spilling things on myself
| 4 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}]
|
Especially when I eat
| 5 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}]
|
I'm sure that I would spill on this shirt
| 6 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}]
|
Do you know how I would remove a pasta sauce stain from the shirt?
| 7 |
Customer name is joseph banter. membership level is bronze. phone number is (842) 651-9961. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 1579 lincoln ave newark, mi 31248.
|
single_item_query: shirt_how_1
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "bronze", "phone": "(842) 651-9961"}, "order": {"street_address": "1579 lincoln ave", "full_address": "1579 lincoln ave newark, mi 31248", "city": "newark", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "31248"}, "product": {"names": ["michael_kors shirt"], "amounts": [84]}, "flow": "single_item_query", "subflow": "shirt_how_1"}, "total_dialogue_turns": 30, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_1", "customer_name": "joseph banter", "member_level": "bronze"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "Hello. I have a question about a shirt on your site"}, {"role": "user", "content": "Can you help?"}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know?"}, {"role": "user", "content": "I really like this Michael Kors shirt"}, {"role": "assistant", "content": "It is an awesome shirt."}, {"role": "user", "content": "But I'm a very clumsy person and I'm always spilling things on myself"}, {"role": "user", "content": "Especially when I eat"}, {"role": "assistant", "content": "Happens to me all the time."}, {"role": "user", "content": "I'm sure that I would spill on this shirt"}, {"role": "user", "content": "Do you know how I would remove a pasta sauce stain from the shirt?"}, {"role": "assistant", "content": "Let me find out."}]
|
Thanks for helping me
| 8 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.