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Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}, {"role": "user", "content": "safzal65@email.com"}, {"role": "user", "content": "Order ID: 9097421018"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "silver."}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Could you also tell me if the purchase was made within the last 6 months?"}]
|
Yes, 3/7/20
| 7 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}, {"role": "user", "content": "safzal65@email.com"}, {"role": "user", "content": "Order ID: 9097421018"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "silver."}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Could you also tell me if the purchase was made within the last 6 months?"}, {"role": "user", "content": "Yes, 3/7/20"}, {"role": "assistant", "content": "Do you have a receipt or is the item still in the original packaging?"}]
|
in original packaging
| 8 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}, {"role": "user", "content": "safzal65@email.com"}, {"role": "user", "content": "Order ID: 9097421018"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "silver."}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Could you also tell me if the purchase was made within the last 6 months?"}, {"role": "user", "content": "Yes, 3/7/20"}, {"role": "assistant", "content": "Do you have a receipt or is the item still in the original packaging?"}, {"role": "user", "content": "in original packaging"}, {"role": "assistant", "content": "Ok, then we will be processing your return. Could I have your address to create your shipping label."}]
|
2496 Woodshore St Brighton, NY 97454
| 9 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}, {"role": "user", "content": "safzal65@email.com"}, {"role": "user", "content": "Order ID: 9097421018"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "silver."}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Could you also tell me if the purchase was made within the last 6 months?"}, {"role": "user", "content": "Yes, 3/7/20"}, {"role": "assistant", "content": "Do you have a receipt or is the item still in the original packaging?"}, {"role": "user", "content": "in original packaging"}, {"role": "assistant", "content": "Ok, then we will be processing your return. Could I have your address to create your shipping label."}, {"role": "user", "content": "2496 Woodshore St Brighton, NY 97454"}, {"role": "assistant", "content": "And how would you like to return the package, by mail, in store, or drop off center?"}]
|
mail
| 10 |
Customer name is sanya afzal. membership level is silver. email is safzal65@email.com. phone number is (438) 014-1060. order ID is 9097421018. purchase date was 2020-03-07. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. payment method is debit card. delivery address is 2496 woodshore st brighton, ny 97454.
|
product_defect: return_stain
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "safzal65@email.com", "member_level": "silver", "phone": "(438) 014-1060", "username": "safzal65"}, "order": {"street_address": "2496 woodshore st", "full_address": "2496 woodshore st brighton, ny 97454", "city": "brighton", "num_products": "1", "order_id": "9097421018", "packaging": "yes", "payment_method": "debit card", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2020-03-07", "state": "ny", "zip_code": "97454"}, "product": {"names": ["tommy_hilfiger shirt"], "amounts": [89]}, "flow": "product_defect", "subflow": "return_stain"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "return_stain", "customer_name": "sanya afzal", "member_level": "silver"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I need to return an item that I received containing a stain."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": " Sanya Afzal"}, {"role": "assistant", "content": "Could I have your username, email address and order id to validate your purchase?"}, {"role": "user", "content": "Username: safzal65"}, {"role": "user", "content": "safzal65@email.com"}, {"role": "user", "content": "Order ID: 9097421018"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "silver."}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "Could you also tell me if the purchase was made within the last 6 months?"}, {"role": "user", "content": "Yes, 3/7/20"}, {"role": "assistant", "content": "Do you have a receipt or is the item still in the original packaging?"}, {"role": "user", "content": "in original packaging"}, {"role": "assistant", "content": "Ok, then we will be processing your return. Could I have your address to create your shipping label."}, {"role": "user", "content": "2496 Woodshore St Brighton, NY 97454"}, {"role": "assistant", "content": "And how would you like to return the package, by mail, in store, or drop off center?"}, {"role": "user", "content": "mail"}, {"role": "assistant", "content": "We will be sending you the shipping label, when it arrives, please follow the instructions and return your package by mail."}, {"role": "assistant", "content": "Can I help you with anything else?"}]
|
no thank you
| 11 |
Customer name is alessandro phoenix. membership level is guest. phone number is (418) 398-4092. delivery address is 9639 1st ave san mateo, mi 67185.
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storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(418) 398-4092"}, "order": {"street_address": "9639 1st ave", "full_address": "9639 1st ave san mateo, mi 67185", "city": "san mateo", "state": "mi", "zip_code": "67185"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}]
|
Yes i was looking on your site at the the different memeberships. And i have some questions
| 1 |
Customer name is alessandro phoenix. membership level is guest. phone number is (418) 398-4092. delivery address is 9639 1st ave san mateo, mi 67185.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(418) 398-4092"}, "order": {"street_address": "9639 1st ave", "full_address": "9639 1st ave san mateo, mi 67185", "city": "san mateo", "state": "mi", "zip_code": "67185"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Yes i was looking on your site at the the different memeberships. And i have some questions"}, {"role": "assistant", "content": "Okay, I can help you with that"}, {"role": "assistant", "content": "What were you wondering about regarding memberships?"}]
|
Yes, i would like
| 2 |
Customer name is alessandro phoenix. membership level is guest. phone number is (418) 398-4092. delivery address is 9639 1st ave san mateo, mi 67185.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(418) 398-4092"}, "order": {"street_address": "9639 1st ave", "full_address": "9639 1st ave san mateo, mi 67185", "city": "san mateo", "state": "mi", "zip_code": "67185"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Yes i was looking on your site at the the different memeberships. And i have some questions"}, {"role": "assistant", "content": "Okay, I can help you with that"}, {"role": "assistant", "content": "What were you wondering about regarding memberships?"}, {"role": "user", "content": "Yes, i would like"}]
|
to know what are the benefits of premium membership
| 3 |
Customer name is alessandro phoenix. membership level is guest. phone number is (418) 398-4092. delivery address is 9639 1st ave san mateo, mi 67185.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(418) 398-4092"}, "order": {"street_address": "9639 1st ave", "full_address": "9639 1st ave san mateo, mi 67185", "city": "san mateo", "state": "mi", "zip_code": "67185"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Yes i was looking on your site at the the different memeberships. And i have some questions"}, {"role": "assistant", "content": "Okay, I can help you with that"}, {"role": "assistant", "content": "What were you wondering about regarding memberships?"}, {"role": "user", "content": "Yes, i would like"}, {"role": "user", "content": "to know what are the benefits of premium membership"}, {"role": "assistant", "content": "Okay. All of our premium members get invitations to the annual holiday extravaganza, with free flights from anywhere in the US. Bronze members also get lower shipping fees and promo codes."}, {"role": "assistant", "content": "If you qualify for Silver level membership, you get all that, plus the option to cancel orders at any time."}, {"role": "assistant", "content": "Finally, gold members get all the benefits of the other levels, plus unlimited refunds, and the benefit of the doubt if there's ever any order issue"}, {"role": "assistant", "content": "Do you have any other questions about premium memberships?"}]
|
no that will be all, thank you
| 4 |
Customer name is alessandro phoenix. membership level is guest. phone number is (418) 398-4092. delivery address is 9639 1st ave san mateo, mi 67185.
|
storewide_query: membership_3
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(418) 398-4092"}, "order": {"street_address": "9639 1st ave", "full_address": "9639 1st ave san mateo, mi 67185", "city": "san mateo", "state": "mi", "zip_code": "67185"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "membership_3"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "membership_3", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "Yes i was looking on your site at the the different memeberships. And i have some questions"}, {"role": "assistant", "content": "Okay, I can help you with that"}, {"role": "assistant", "content": "What were you wondering about regarding memberships?"}, {"role": "user", "content": "Yes, i would like"}, {"role": "user", "content": "to know what are the benefits of premium membership"}, {"role": "assistant", "content": "Okay. All of our premium members get invitations to the annual holiday extravaganza, with free flights from anywhere in the US. Bronze members also get lower shipping fees and promo codes."}, {"role": "assistant", "content": "If you qualify for Silver level membership, you get all that, plus the option to cancel orders at any time."}, {"role": "assistant", "content": "Finally, gold members get all the benefits of the other levels, plus unlimited refunds, and the benefit of the doubt if there's ever any order issue"}, {"role": "assistant", "content": "Do you have any other questions about premium memberships?"}, {"role": "user", "content": "no that will be all, thank you"}, {"role": "assistant", "content": "You're welcome. Have a great day"}]
|
you too
| 5 |
Customer name is chloe zhang. membership level is guest. phone number is (844) 339-3404. order ID is 5330225445. delivery address is 4854 1st ave monterey, ny 9524.
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subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vdkcfwvkr0", "customer_name": "chloe zhang", "member_level": "guest", "phone": "(844) 339-3404"}, "order": {"street_address": "4854 1st ave", "full_address": "4854 1st ave monterey, ny 9524", "city": "monterey", "order_id": "5330225445", "state": "ny", "zip_code": "9524"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 8, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! Thanks for contacting Acme support. How can I help you today?"}]
|
Hello
| 1 |
Customer name is chloe zhang. membership level is guest. phone number is (844) 339-3404. order ID is 5330225445. delivery address is 4854 1st ave monterey, ny 9524.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vdkcfwvkr0", "customer_name": "chloe zhang", "member_level": "guest", "phone": "(844) 339-3404"}, "order": {"street_address": "4854 1st ave", "full_address": "4854 1st ave monterey, ny 9524", "city": "monterey", "order_id": "5330225445", "state": "ny", "zip_code": "9524"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 8, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! Thanks for contacting Acme support. How can I help you today?"}, {"role": "user", "content": "Hello"}]
|
Can you please tell me the status of my subscription?
| 2 |
Customer name is chloe zhang. membership level is guest. phone number is (844) 339-3404. order ID is 5330225445. delivery address is 4854 1st ave monterey, ny 9524.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vdkcfwvkr0", "customer_name": "chloe zhang", "member_level": "guest", "phone": "(844) 339-3404"}, "order": {"street_address": "4854 1st ave", "full_address": "4854 1st ave monterey, ny 9524", "city": "monterey", "order_id": "5330225445", "state": "ny", "zip_code": "9524"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 8, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! Thanks for contacting Acme support. How can I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Can you please tell me the status of my subscription?"}, {"role": "assistant", "content": "Sure, I can look into that for you. May I have your full name, please?"}]
|
I signed up for a premium subscription but dont see anything yet
| 3 |
Customer name is chloe zhang. membership level is guest. phone number is (844) 339-3404. order ID is 5330225445. delivery address is 4854 1st ave monterey, ny 9524.
|
subscription_inquiry: status_due_amount
|
{"scenario": {"personal": {"account_id": "vdkcfwvkr0", "customer_name": "chloe zhang", "member_level": "guest", "phone": "(844) 339-3404"}, "order": {"street_address": "4854 1st ave", "full_address": "4854 1st ave monterey, ny 9524", "city": "monterey", "order_id": "5330225445", "state": "ny", "zip_code": "9524"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_amount"}, "total_dialogue_turns": 8, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_amount", "customer_name": "chloe zhang", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hi! Thanks for contacting Acme support. How can I help you today?"}, {"role": "user", "content": "Hello"}, {"role": "user", "content": "Can you please tell me the status of my subscription?"}, {"role": "assistant", "content": "Sure, I can look into that for you. May I have your full name, please?"}, {"role": "user", "content": "I signed up for a premium subscription but dont see anything yet"}]
|
Chloe Zhang
| 4 |
Customer name is alessandro phoenix. membership level is gold. phone number is (628) 262-5914. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0780 primrose ave baltimore, tx 94324.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(628) 262-5914"}, "order": {"street_address": "0780 primrose ave", "full_address": "0780 primrose ave baltimore, tx 94324", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "94324"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}]
|
I want to ask 2 question about this jacket by Tommy Hilfiger.
| 1 |
Customer name is alessandro phoenix. membership level is gold. phone number is (628) 262-5914. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0780 primrose ave baltimore, tx 94324.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(628) 262-5914"}, "order": {"street_address": "0780 primrose ave", "full_address": "0780 primrose ave baltimore, tx 94324", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "94324"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to ask 2 question about this jacket by Tommy Hilfiger."}]
|
How do you detach the hood?
| 2 |
Customer name is alessandro phoenix. membership level is gold. phone number is (628) 262-5914. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0780 primrose ave baltimore, tx 94324.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(628) 262-5914"}, "order": {"street_address": "0780 primrose ave", "full_address": "0780 primrose ave baltimore, tx 94324", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "94324"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to ask 2 question about this jacket by Tommy Hilfiger."}, {"role": "user", "content": " How do you detach the hood?"}, {"role": "assistant", "content": "Okay sounds good ask away"}, {"role": "assistant", "content": "There are 5 buttons on the collar of the jacket that hold the hood in place if you unbutten those the hood comes off"}]
|
Thank you!
| 3 |
Customer name is alessandro phoenix. membership level is gold. phone number is (628) 262-5914. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0780 primrose ave baltimore, tx 94324.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(628) 262-5914"}, "order": {"street_address": "0780 primrose ave", "full_address": "0780 primrose ave baltimore, tx 94324", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "94324"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to ask 2 question about this jacket by Tommy Hilfiger."}, {"role": "user", "content": " How do you detach the hood?"}, {"role": "assistant", "content": "Okay sounds good ask away"}, {"role": "assistant", "content": "There are 5 buttons on the collar of the jacket that hold the hood in place if you unbutten those the hood comes off"}, {"role": "user", "content": "Thank you!"}]
|
and how do you remove a wine stain?
| 4 |
Customer name is alessandro phoenix. membership level is gold. phone number is (628) 262-5914. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0780 primrose ave baltimore, tx 94324.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(628) 262-5914"}, "order": {"street_address": "0780 primrose ave", "full_address": "0780 primrose ave baltimore, tx 94324", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "94324"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to ask 2 question about this jacket by Tommy Hilfiger."}, {"role": "user", "content": " How do you detach the hood?"}, {"role": "assistant", "content": "Okay sounds good ask away"}, {"role": "assistant", "content": "There are 5 buttons on the collar of the jacket that hold the hood in place if you unbutten those the hood comes off"}, {"role": "user", "content": "Thank you!"}, {"role": "user", "content": "and how do you remove a wine stain?"}, {"role": "assistant", "content": "Wet a cotton cloth and gentle dab at the area. After that sprinkle on some salt and let it sit for a little more than five minutes. After pour boiled water on the area to flush the stain. Lastly you can wash the jacket on the Hottest setting and tha"}]
|
Thanks for the info!
| 5 |
Customer name is alessandro phoenix. membership level is gold. phone number is (628) 262-5914. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 0780 primrose ave baltimore, tx 94324.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "member_level": "gold", "phone": "(628) 262-5914"}, "order": {"street_address": "0780 primrose ave", "full_address": "0780 primrose ave baltimore, tx 94324", "city": "baltimore", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 69, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "tx", "zip_code": "94324"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [69]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 16, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "alessandro phoenix", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can i help you today"}, {"role": "user", "content": "I want to ask 2 question about this jacket by Tommy Hilfiger."}, {"role": "user", "content": " How do you detach the hood?"}, {"role": "assistant", "content": "Okay sounds good ask away"}, {"role": "assistant", "content": "There are 5 buttons on the collar of the jacket that hold the hood in place if you unbutten those the hood comes off"}, {"role": "user", "content": "Thank you!"}, {"role": "user", "content": "and how do you remove a wine stain?"}, {"role": "assistant", "content": "Wet a cotton cloth and gentle dab at the area. After that sprinkle on some salt and let it sit for a little more than five minutes. After pour boiled water on the area to flush the stain. Lastly you can wash the jacket on the Hottest setting and tha"}, {"role": "user", "content": "Thanks for the info!"}, {"role": "assistant", "content": "No problem is there anything else i can help you with?"}]
|
That's all!
| 6 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}]
|
Hi I'm having some problems looking for some boots. Is there something going on with your website>
| 1 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}]
|
it's the search function
| 2 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}]
|
Like I try to look for boots and I get jeanss
| 3 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}]
|
I've done it a few times and get different results except for the boots
| 4 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}]
|
ok hold onn
| 5 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}, {"role": "user", "content": "ok hold onn"}]
|
no that didn't work
| 6 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}, {"role": "user", "content": "ok hold onn"}, {"role": "user", "content": "no that didn't work"}, {"role": "assistant", "content": "Can you now try to look for another item such as a Prada handbag and see if that works?"}]
|
ok hold on
| 7 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}, {"role": "user", "content": "ok hold onn"}, {"role": "user", "content": "no that didn't work"}, {"role": "assistant", "content": "Can you now try to look for another item such as a Prada handbag and see if that works?"}, {"role": "user", "content": "ok hold on"}, {"role": "assistant", "content": "No problem."}]
|
no I'm still getting strange results
| 8 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}, {"role": "user", "content": "ok hold onn"}, {"role": "user", "content": "no that didn't work"}, {"role": "assistant", "content": "Can you now try to look for another item such as a Prada handbag and see if that works?"}, {"role": "user", "content": "ok hold on"}, {"role": "assistant", "content": "No problem."}, {"role": "user", "content": "no I'm still getting strange results"}, {"role": "assistant", "content": "Lets try logging out and back into your account to see if this fixes the issue?"}]
|
ok hold on
| 9 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}, {"role": "user", "content": "ok hold onn"}, {"role": "user", "content": "no that didn't work"}, {"role": "assistant", "content": "Can you now try to look for another item such as a Prada handbag and see if that works?"}, {"role": "user", "content": "ok hold on"}, {"role": "assistant", "content": "No problem."}, {"role": "user", "content": "no I'm still getting strange results"}, {"role": "assistant", "content": "Lets try logging out and back into your account to see if this fixes the issue?"}, {"role": "user", "content": "ok hold on"}]
|
hey that seemed to work! I was able to find my boots
| 10 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}, {"role": "user", "content": "ok hold onn"}, {"role": "user", "content": "no that didn't work"}, {"role": "assistant", "content": "Can you now try to look for another item such as a Prada handbag and see if that works?"}, {"role": "user", "content": "ok hold on"}, {"role": "assistant", "content": "No problem."}, {"role": "user", "content": "no I'm still getting strange results"}, {"role": "assistant", "content": "Lets try logging out and back into your account to see if this fixes the issue?"}, {"role": "user", "content": "ok hold on"}, {"role": "user", "content": "hey that seemed to work! I was able to find my boots"}, {"role": "assistant", "content": "Great, is there anything else I may help you with today?"}]
|
no that's it
| 11 |
Customer name is david williams. membership level is bronze. email is davidwilliams330@email.com. phone number is (329) 522-2508. ordered products: [{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]. delivery address is 3906 primrose ave san mateo, wa 10991.
|
troubleshoot_site: search_results
|
{"scenario": {"personal": {"customer_name": "david williams", "email": "davidwilliams330@email.com", "member_level": "bronze", "phone": "(329) 522-2508", "username": "davidwilliams330"}, "order": {"street_address": "3906 primrose ave", "full_address": "3906 primrose ave san mateo, wa 10991", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'calvin_klein', 'product_type': 'boots', 'amount': 84, 'image_url': 'images/calvin_klein-boots.jpeg'}]", "state": "wa", "zip_code": "10991"}, "product": {"names": ["calvin_klein boots"], "amounts": [84]}, "flow": "troubleshoot_site", "subflow": "search_results"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "troubleshoot_site", "subflow": "search_results", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hello, thank you for contacting AcmeCorp, how may I help you today?"}, {"role": "user", "content": "Hi I'm having some problems looking for some boots. Is there something going on with your website>"}, {"role": "assistant", "content": "I would happy to check. Are you having a hard time with the search option or the website in general?"}, {"role": "user", "content": "it's the search function"}, {"role": "user", "content": "Like I try to look for boots and I get jeanss"}, {"role": "user", "content": "I've done it a few times and get different results except for the boots"}, {"role": "assistant", "content": "Ok lets try a few things. Can you clear the cookies in your broswer?"}, {"role": "user", "content": "ok hold onn"}, {"role": "user", "content": "no that didn't work"}, {"role": "assistant", "content": "Can you now try to look for another item such as a Prada handbag and see if that works?"}, {"role": "user", "content": "ok hold on"}, {"role": "assistant", "content": "No problem."}, {"role": "user", "content": "no I'm still getting strange results"}, {"role": "assistant", "content": "Lets try logging out and back into your account to see if this fixes the issue?"}, {"role": "user", "content": "ok hold on"}, {"role": "user", "content": "hey that seemed to work! I was able to find my boots"}, {"role": "assistant", "content": "Great, is there anything else I may help you with today?"}, {"role": "user", "content": "no that's it"}, {"role": "assistant", "content": "Thank you for contacting AcmeCorp, please be safe and stay well."}]
|
you too
| 12 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}]
|
Hi
| 1 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}]
|
I wanted to check the status of the subscription shopping service I have
| 2 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the status of the subscription shopping service I have"}]
|
I would like to keep the service and wanted to know if there is any fees due
| 3 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the status of the subscription shopping service I have"}, {"role": "user", "content": "I would like to keep the service and wanted to know if there is any fees due"}, {"role": "assistant", "content": "Give me a moment"}, {"role": "assistant", "content": "Give me your full name"}]
|
David Williams
| 4 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the status of the subscription shopping service I have"}, {"role": "user", "content": "I would like to keep the service and wanted to know if there is any fees due"}, {"role": "assistant", "content": "Give me a moment"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "I need to verify your identity"}, {"role": "assistant", "content": "Give me your account id and order id"}]
|
Account ID: Z80EDKJTXX
| 5 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the status of the subscription shopping service I have"}, {"role": "user", "content": "I would like to keep the service and wanted to know if there is any fees due"}, {"role": "assistant", "content": "Give me a moment"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "I need to verify your identity"}, {"role": "assistant", "content": "Give me your account id and order id"}, {"role": "user", "content": "Account ID: Z80EDKJTXX"}]
|
Order ID: 4675612490
| 6 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the status of the subscription shopping service I have"}, {"role": "user", "content": "I would like to keep the service and wanted to know if there is any fees due"}, {"role": "assistant", "content": "Give me a moment"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "I need to verify your identity"}, {"role": "assistant", "content": "Give me your account id and order id"}, {"role": "user", "content": "Account ID: Z80EDKJTXX"}, {"role": "user", "content": "Order ID: 4675612490"}, {"role": "assistant", "content": "Your subscription is due in 3 days and your fee is $55"}]
|
Oh okay. So I have a couple of days to make the payment?
| 7 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the status of the subscription shopping service I have"}, {"role": "user", "content": "I would like to keep the service and wanted to know if there is any fees due"}, {"role": "assistant", "content": "Give me a moment"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "I need to verify your identity"}, {"role": "assistant", "content": "Give me your account id and order id"}, {"role": "user", "content": "Account ID: Z80EDKJTXX"}, {"role": "user", "content": "Order ID: 4675612490"}, {"role": "assistant", "content": "Your subscription is due in 3 days and your fee is $55"}, {"role": "user", "content": "Oh okay. So I have a couple of days to make the payment?"}, {"role": "assistant", "content": "Yes"}]
|
Thanks for your help
| 8 |
Customer name is david williams. membership level is bronze. phone number is (640) 528-5999. order ID is 4675612490. delivery address is 7692 1st ave monterey, tx 956.
|
subscription_inquiry: status_due_date
|
{"scenario": {"personal": {"account_id": "z80edkjtxx", "customer_name": "david williams", "member_level": "bronze", "phone": "(640) 528-5999"}, "order": {"street_address": "7692 1st ave", "full_address": "7692 1st ave monterey, tx 956", "city": "monterey", "order_id": "4675612490", "state": "tx", "zip_code": "956"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "status_due_date"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "status_due_date", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hello"}, {"role": "user", "content": "Hi"}, {"role": "user", "content": "I wanted to check the status of the subscription shopping service I have"}, {"role": "user", "content": "I would like to keep the service and wanted to know if there is any fees due"}, {"role": "assistant", "content": "Give me a moment"}, {"role": "assistant", "content": "Give me your full name"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "I need to verify your identity"}, {"role": "assistant", "content": "Give me your account id and order id"}, {"role": "user", "content": "Account ID: Z80EDKJTXX"}, {"role": "user", "content": "Order ID: 4675612490"}, {"role": "assistant", "content": "Your subscription is due in 3 days and your fee is $55"}, {"role": "user", "content": "Oh okay. So I have a couple of days to make the payment?"}, {"role": "assistant", "content": "Yes"}, {"role": "user", "content": "Thanks for your help"}, {"role": "assistant", "content": "You are welcome"}, {"role": "assistant", "content": "Would this be all?"}]
|
Yes, thank you
| 9 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[]
|
Hi there
| 1 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}]
|
I was wondering if my shopping cart currently qualifies for free shipping?
| 2 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}]
|
I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy
| 3 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}, {"role": "user", "content": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy"}, {"role": "assistant", "content": "let me look that up for you"}, {"role": "assistant", "content": "good news. Shipping is frree as long as the pre-tax total is higher than $25"}]
|
Oh that is great
| 4 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}, {"role": "user", "content": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy"}, {"role": "assistant", "content": "let me look that up for you"}, {"role": "assistant", "content": "good news. Shipping is frree as long as the pre-tax total is higher than $25"}, {"role": "user", "content": "Oh that is great"}, {"role": "assistant", "content": "You def. qualify!"}]
|
Awesome, I will go ahead and place the order!
| 5 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}, {"role": "user", "content": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy"}, {"role": "assistant", "content": "let me look that up for you"}, {"role": "assistant", "content": "good news. Shipping is frree as long as the pre-tax total is higher than $25"}, {"role": "user", "content": "Oh that is great"}, {"role": "assistant", "content": "You def. qualify!"}, {"role": "user", "content": "Awesome, I will go ahead and place the order!"}, {"role": "assistant", "content": "Otherwise, it costs $4.99"}]
|
Great products on the site!
| 6 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}, {"role": "user", "content": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy"}, {"role": "assistant", "content": "let me look that up for you"}, {"role": "assistant", "content": "good news. Shipping is frree as long as the pre-tax total is higher than $25"}, {"role": "user", "content": "Oh that is great"}, {"role": "assistant", "content": "You def. qualify!"}, {"role": "user", "content": "Awesome, I will go ahead and place the order!"}, {"role": "assistant", "content": "Otherwise, it costs $4.99"}, {"role": "user", "content": "Great products on the site!"}]
|
Okay, good to know
| 7 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}, {"role": "user", "content": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy"}, {"role": "assistant", "content": "let me look that up for you"}, {"role": "assistant", "content": "good news. Shipping is frree as long as the pre-tax total is higher than $25"}, {"role": "user", "content": "Oh that is great"}, {"role": "assistant", "content": "You def. qualify!"}, {"role": "user", "content": "Awesome, I will go ahead and place the order!"}, {"role": "assistant", "content": "Otherwise, it costs $4.99"}, {"role": "user", "content": "Great products on the site!"}, {"role": "user", "content": "Okay, good to know"}, {"role": "assistant", "content": "do glad to hear that."}, {"role": "assistant", "content": "Is there anything else?"}]
|
Hmmm
| 8 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}, {"role": "user", "content": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy"}, {"role": "assistant", "content": "let me look that up for you"}, {"role": "assistant", "content": "good news. Shipping is frree as long as the pre-tax total is higher than $25"}, {"role": "user", "content": "Oh that is great"}, {"role": "assistant", "content": "You def. qualify!"}, {"role": "user", "content": "Awesome, I will go ahead and place the order!"}, {"role": "assistant", "content": "Otherwise, it costs $4.99"}, {"role": "user", "content": "Great products on the site!"}, {"role": "user", "content": "Okay, good to know"}, {"role": "assistant", "content": "do glad to hear that."}, {"role": "assistant", "content": "Is there anything else?"}, {"role": "user", "content": "Hmmm"}]
|
That's all I need to know
| 9 |
Customer name is joyce wu. membership level is guest. phone number is (108) 517-7421. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7163 primrose ave brighton, ca 3116.
|
storewide_query: pricing_4
|
{"scenario": {"personal": {"customer_name": "joyce wu", "member_level": "guest", "phone": "(108) 517-7421"}, "order": {"street_address": "7163 primrose ave", "full_address": "7163 primrose ave brighton, ca 3116", "city": "brighton", "num_products": "3", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 54, 'image_url': 'images/michael_kors-jacket.jpeg'}, {'brand': 'guess', 'product_type': 'boots', 'amount': 49, 'image_url': 'images/guess-boots.jpeg'}, {'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 74, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "ca", "zip_code": "3116"}, "product": {"names": ["michael_kors jacket", "guess boots", "michael_kors jacket"], "amounts": [54, 49, 74]}, "flow": "storewide_query", "subflow": "pricing_4"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "pricing_4", "customer_name": "joyce wu", "member_level": "guest"}
|
[{"role": "user", "content": "Hi there"}, {"role": "user", "content": "I was wondering if my shopping cart currently qualifies for free shipping?"}, {"role": "assistant", "content": "hi"}, {"role": "user", "content": "I have a $54 Michael Kors jacket, a $49 pair of Guess Boots, and a $74 Michael Kors jacket I am looking to buy"}, {"role": "assistant", "content": "let me look that up for you"}, {"role": "assistant", "content": "good news. Shipping is frree as long as the pre-tax total is higher than $25"}, {"role": "user", "content": "Oh that is great"}, {"role": "assistant", "content": "You def. qualify!"}, {"role": "user", "content": "Awesome, I will go ahead and place the order!"}, {"role": "assistant", "content": "Otherwise, it costs $4.99"}, {"role": "user", "content": "Great products on the site!"}, {"role": "user", "content": "Okay, good to know"}, {"role": "assistant", "content": "do glad to hear that."}, {"role": "assistant", "content": "Is there anything else?"}, {"role": "user", "content": "Hmmm"}, {"role": "user", "content": "That's all I need to know"}]
|
Thanks for your help!
| 10 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop533@email.com. phone number is (418) 523-7154. delivery address is 0532 primrose ave monterey, wa 87741.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrop533@email.com", "member_level": "silver", "phone": "(418) 523-7154", "username": "alessandrop533"}, "order": {"street_address": "0532 primrose ave", "full_address": "0532 primrose ave monterey, wa 87741", "city": "monterey", "state": "wa", "zip_code": "87741"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you?"}]
|
I lost my 2-factor authentication phone.
| 1 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop533@email.com. phone number is (418) 523-7154. delivery address is 0532 primrose ave monterey, wa 87741.
|
account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrop533@email.com", "member_level": "silver", "phone": "(418) 523-7154", "username": "alessandrop533"}, "order": {"street_address": "0532 primrose ave", "full_address": "0532 primrose ave monterey, wa 87741", "city": "monterey", "state": "wa", "zip_code": "87741"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "user", "content": "I lost my 2-factor authentication phone."}]
|
My name is Alessandro Phoenix
| 2 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop533@email.com. phone number is (418) 523-7154. delivery address is 0532 primrose ave monterey, wa 87741.
|
account_access: reset_2fa
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrop533@email.com", "member_level": "silver", "phone": "(418) 523-7154", "username": "alessandrop533"}, "order": {"street_address": "0532 primrose ave", "full_address": "0532 primrose ave monterey, wa 87741", "city": "monterey", "state": "wa", "zip_code": "87741"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "user", "content": "I lost my 2-factor authentication phone."}, {"role": "user", "content": "My name is Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, I can help you with that."}, {"role": "assistant", "content": "May I have your email address that I can send the code to?"}]
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Email Address: alessandrop533@email.com
| 3 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop533@email.com. phone number is (418) 523-7154. delivery address is 0532 primrose ave monterey, wa 87741.
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account_access: reset_2fa
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrop533@email.com", "member_level": "silver", "phone": "(418) 523-7154", "username": "alessandrop533"}, "order": {"street_address": "0532 primrose ave", "full_address": "0532 primrose ave monterey, wa 87741", "city": "monterey", "state": "wa", "zip_code": "87741"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "alessandro phoenix", "member_level": "silver"}
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[{"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "user", "content": "I lost my 2-factor authentication phone."}, {"role": "user", "content": "My name is Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, I can help you with that."}, {"role": "assistant", "content": "May I have your email address that I can send the code to?"}, {"role": "user", "content": "Email Address: alessandrop533@email.com"}, {"role": "assistant", "content": "Do you have a PIN?"}]
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Maybe 342?
| 4 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop533@email.com. phone number is (418) 523-7154. delivery address is 0532 primrose ave monterey, wa 87741.
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account_access: reset_2fa
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrop533@email.com", "member_level": "silver", "phone": "(418) 523-7154", "username": "alessandrop533"}, "order": {"street_address": "0532 primrose ave", "full_address": "0532 primrose ave monterey, wa 87741", "city": "monterey", "state": "wa", "zip_code": "87741"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "user", "content": "I lost my 2-factor authentication phone."}, {"role": "user", "content": "My name is Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, I can help you with that."}, {"role": "assistant", "content": "May I have your email address that I can send the code to?"}, {"role": "user", "content": "Email Address: alessandrop533@email.com"}, {"role": "assistant", "content": "Do you have a PIN?"}, {"role": "user", "content": "Maybe 342?"}, {"role": "assistant", "content": "I can also accept your mother's maiden name."}]
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French?
| 5 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop533@email.com. phone number is (418) 523-7154. delivery address is 0532 primrose ave monterey, wa 87741.
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account_access: reset_2fa
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrop533@email.com", "member_level": "silver", "phone": "(418) 523-7154", "username": "alessandrop533"}, "order": {"street_address": "0532 primrose ave", "full_address": "0532 primrose ave monterey, wa 87741", "city": "monterey", "state": "wa", "zip_code": "87741"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "user", "content": "I lost my 2-factor authentication phone."}, {"role": "user", "content": "My name is Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, I can help you with that."}, {"role": "assistant", "content": "May I have your email address that I can send the code to?"}, {"role": "user", "content": "Email Address: alessandrop533@email.com"}, {"role": "assistant", "content": "Do you have a PIN?"}, {"role": "user", "content": "Maybe 342?"}, {"role": "assistant", "content": "I can also accept your mother's maiden name."}, {"role": "user", "content": "French?"}, {"role": "assistant", "content": "Okay, I will send the code to the email address you provided me. I'm also sending you a link about security practices."}]
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GReat thanks~
| 6 |
Customer name is alessandro phoenix. membership level is silver. email is alessandrop533@email.com. phone number is (418) 523-7154. delivery address is 0532 primrose ave monterey, wa 87741.
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account_access: reset_2fa
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{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "alessandrop533@email.com", "member_level": "silver", "phone": "(418) 523-7154", "username": "alessandrop533"}, "order": {"street_address": "0532 primrose ave", "full_address": "0532 primrose ave monterey, wa 87741", "city": "monterey", "state": "wa", "zip_code": "87741"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "reset_2fa"}, "total_dialogue_turns": 19, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "reset_2fa", "customer_name": "alessandro phoenix", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "user", "content": "I lost my 2-factor authentication phone."}, {"role": "user", "content": "My name is Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, I can help you with that."}, {"role": "assistant", "content": "May I have your email address that I can send the code to?"}, {"role": "user", "content": "Email Address: alessandrop533@email.com"}, {"role": "assistant", "content": "Do you have a PIN?"}, {"role": "user", "content": "Maybe 342?"}, {"role": "assistant", "content": "I can also accept your mother's maiden name."}, {"role": "user", "content": "French?"}, {"role": "assistant", "content": "Okay, I will send the code to the email address you provided me. I'm also sending you a link about security practices."}, {"role": "user", "content": "GReat thanks~"}, {"role": "assistant", "content": "You're welcome. Anything else today?"}]
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That's all I needed. Have a nice day!
| 7 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
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[{"role": "assistant", "content": "hi how can I help you?"}]
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I see that the charge on my account has still not been reversed and it has been 9 days since it was returned
| 1 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
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purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi how can I help you?"}, {"role": "user", "content": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned"}, {"role": "assistant", "content": "yuo returned an item and your account has not been credited, is that right?"}]
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yes that is correct
| 2 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
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purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi how can I help you?"}, {"role": "user", "content": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned"}, {"role": "assistant", "content": "yuo returned an item and your account has not been credited, is that right?"}, {"role": "user", "content": "yes that is correct"}]
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it was for order id 9738916208
| 3 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
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purchase_dispute: mistimed_billing_already_returned
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{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi how can I help you?"}, {"role": "user", "content": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned"}, {"role": "assistant", "content": "yuo returned an item and your account has not been credited, is that right?"}, {"role": "user", "content": "yes that is correct"}, {"role": "user", "content": "it was for order id 9738916208"}, {"role": "assistant", "content": "well let me take care of that for you. What is your name please?"}]
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Crystal Minh
| 4 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
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purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi how can I help you?"}, {"role": "user", "content": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned"}, {"role": "assistant", "content": "yuo returned an item and your account has not been credited, is that right?"}, {"role": "user", "content": "yes that is correct"}, {"role": "user", "content": "it was for order id 9738916208"}, {"role": "assistant", "content": "well let me take care of that for you. What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "what is the amount please?"}]
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94$
| 5 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi how can I help you?"}, {"role": "user", "content": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned"}, {"role": "assistant", "content": "yuo returned an item and your account has not been credited, is that right?"}, {"role": "user", "content": "yes that is correct"}, {"role": "user", "content": "it was for order id 9738916208"}, {"role": "assistant", "content": "well let me take care of that for you. What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "what is the amount please?"}, {"role": "user", "content": "94$"}, {"role": "assistant", "content": "our system has verified that this credit is due"}, {"role": "assistant", "content": "OK, here is a promo code for the amount of $94"}, {"role": "assistant", "content": "IQQV8"}]
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thank you for the help
| 6 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi how can I help you?"}, {"role": "user", "content": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned"}, {"role": "assistant", "content": "yuo returned an item and your account has not been credited, is that right?"}, {"role": "user", "content": "yes that is correct"}, {"role": "user", "content": "it was for order id 9738916208"}, {"role": "assistant", "content": "well let me take care of that for you. What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "what is the amount please?"}, {"role": "user", "content": "94$"}, {"role": "assistant", "content": "our system has verified that this credit is due"}, {"role": "assistant", "content": "OK, here is a promo code for the amount of $94"}, {"role": "assistant", "content": "IQQV8"}, {"role": "user", "content": "thank you for the help"}, {"role": "assistant", "content": "very sorry for the delay"}, {"role": "assistant", "content": "thanks for letting us know"}, {"role": "assistant", "content": "is there anything else?"}]
|
that was all thanks again
| 7 |
Customer name is crystal minh. membership level is bronze. email is crystalminh109@email.com. phone number is (131) 644-3919. order ID is 9738916208. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. delivery address is 5393 circle drive san lima, mi 42392.
|
purchase_dispute: mistimed_billing_already_returned
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "crystalminh109@email.com", "member_level": "bronze", "phone": "(131) 644-3919", "username": "crystalminh109"}, "order": {"street_address": "5393 circle drive", "full_address": "5393 circle drive san lima, mi 42392", "city": "san lima", "num_products": "1", "order_id": "9738916208", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 94, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "state": "mi", "zip_code": "42392"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [94]}, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "mistimed_billing_already_returned", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi how can I help you?"}, {"role": "user", "content": "I see that the charge on my account has still not been reversed and it has been 9 days since it was returned"}, {"role": "assistant", "content": "yuo returned an item and your account has not been credited, is that right?"}, {"role": "user", "content": "yes that is correct"}, {"role": "user", "content": "it was for order id 9738916208"}, {"role": "assistant", "content": "well let me take care of that for you. What is your name please?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "thanks"}, {"role": "assistant", "content": "what is the amount please?"}, {"role": "user", "content": "94$"}, {"role": "assistant", "content": "our system has verified that this credit is due"}, {"role": "assistant", "content": "OK, here is a promo code for the amount of $94"}, {"role": "assistant", "content": "IQQV8"}, {"role": "user", "content": "thank you for the help"}, {"role": "assistant", "content": "very sorry for the delay"}, {"role": "assistant", "content": "thanks for letting us know"}, {"role": "assistant", "content": "is there anything else?"}, {"role": "user", "content": "that was all thanks again"}, {"role": "assistant", "content": "OK. have a good day"}]
|
you too
| 8 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
|
manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[]
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Hi!
| 1 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
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manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[{"role": "user", "content": "Hi!"}, {"role": "assistant", "content": "Hello, how can I help you?"}]
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I would like to change the phone number on the account
| 2 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
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manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[{"role": "user", "content": "Hi!"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I would like to change the phone number on the account"}, {"role": "assistant", "content": "sure, I'd be happy to help you. May I have your name please?"}]
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Sanya Afzal
| 3 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
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manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[{"role": "user", "content": "Hi!"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I would like to change the phone number on the account"}, {"role": "assistant", "content": "sure, I'd be happy to help you. May I have your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you, what is your current phone number?"}]
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(122) 678-1331
| 4 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
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manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[{"role": "user", "content": "Hi!"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I would like to change the phone number on the account"}, {"role": "assistant", "content": "sure, I'd be happy to help you. May I have your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you, what is your current phone number?"}, {"role": "user", "content": "(122) 678-1331"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "May I have your zip code and email address please"}]
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sanyaafzal038@email.com
| 5 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
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manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[{"role": "user", "content": "Hi!"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I would like to change the phone number on the account"}, {"role": "assistant", "content": "sure, I'd be happy to help you. May I have your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you, what is your current phone number?"}, {"role": "user", "content": "(122) 678-1331"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "May I have your zip code and email address please"}, {"role": "user", "content": "sanyaafzal038@email.com"}]
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31503
| 6 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
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manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[{"role": "user", "content": "Hi!"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I would like to change the phone number on the account"}, {"role": "assistant", "content": "sure, I'd be happy to help you. May I have your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you, what is your current phone number?"}, {"role": "user", "content": "(122) 678-1331"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "May I have your zip code and email address please"}, {"role": "user", "content": "sanyaafzal038@email.com"}, {"role": "user", "content": " 31503"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "And your new phone number?"}]
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(122) 678-1331
| 7 |
Customer name is sanya afzal. membership level is gold. email is sanyaafzal038@email.com. phone number is (122) 678-1331. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]. delivery address is 4101 primrose ave brighton, ny 31503.
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manage_account: manage_change_phone
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{"scenario": {"personal": {"customer_name": "sanya afzal", "email": "sanyaafzal038@email.com", "member_level": "gold", "password": "a4ivjyk4", "phone": "(122) 678-1331", "pin_number": "523704", "username": "sanyaafzal038"}, "order": {"street_address": "4101 primrose ave", "full_address": "4101 primrose ave brighton, ny 31503", "city": "brighton", "num_products": "1", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jacket.jpeg'}]", "state": "ny", "zip_code": "31503"}, "product": {"names": ["tommy_hilfiger jacket"], "amounts": [84]}, "flow": "manage_account", "subflow": "manage_change_phone"}, "total_dialogue_turns": 21, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_phone", "customer_name": "sanya afzal", "member_level": "gold"}
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[{"role": "user", "content": "Hi!"}, {"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I would like to change the phone number on the account"}, {"role": "assistant", "content": "sure, I'd be happy to help you. May I have your name please?"}, {"role": "user", "content": "Sanya Afzal"}, {"role": "assistant", "content": "thank you, what is your current phone number?"}, {"role": "user", "content": "(122) 678-1331"}, {"role": "assistant", "content": "thank you"}, {"role": "assistant", "content": "May I have your zip code and email address please"}, {"role": "user", "content": "sanyaafzal038@email.com"}, {"role": "user", "content": " 31503"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "And your new phone number?"}, {"role": "user", "content": "(122) 678-1331"}, {"role": "assistant", "content": "Excellent, I have gone ahead and updated our system to reflect your new phone number. Is there anything else I can help you with?"}]
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That is all. Thank you
| 8 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
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order_issue: manage_cancel
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{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello! How may I help you today?"}]
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I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?
| 1 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
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order_issue: manage_cancel
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{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?"}, {"role": "assistant", "content": "If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?"}]
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Yes, that is right. Are you able to do that for me?
| 2 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
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order_issue: manage_cancel
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{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
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[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?"}, {"role": "assistant", "content": "If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?"}, {"role": "user", "content": "Yes, that is right. Are you able to do that for me?"}, {"role": "assistant", "content": "Certainly! May I please have your full name and account ID, so i can pull up your account?"}]
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My name is Crystal Minh and my account id is JIZSMZSVCB
| 3 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
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order_issue: manage_cancel
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{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?"}, {"role": "assistant", "content": "If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?"}, {"role": "user", "content": "Yes, that is right. Are you able to do that for me?"}, {"role": "assistant", "content": "Certainly! May I please have your full name and account ID, so i can pull up your account?"}, {"role": "user", "content": "My name is Crystal Minh and my account id is JIZSMZSVCB"}, {"role": "assistant", "content": "Thank you, and may i have the order id as well?"}]
|
Certainly! 8471681328
| 4 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
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order_issue: manage_cancel
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{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?"}, {"role": "assistant", "content": "If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?"}, {"role": "user", "content": "Yes, that is right. Are you able to do that for me?"}, {"role": "assistant", "content": "Certainly! May I please have your full name and account ID, so i can pull up your account?"}, {"role": "user", "content": "My name is Crystal Minh and my account id is JIZSMZSVCB"}, {"role": "assistant", "content": "Thank you, and may i have the order id as well?"}, {"role": "user", "content": "Certainly! 8471681328"}, {"role": "assistant", "content": "Thank you!"}]
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You're welcome!
| 5 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?"}, {"role": "assistant", "content": "If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?"}, {"role": "user", "content": "Yes, that is right. Are you able to do that for me?"}, {"role": "assistant", "content": "Certainly! May I please have your full name and account ID, so i can pull up your account?"}, {"role": "user", "content": "My name is Crystal Minh and my account id is JIZSMZSVCB"}, {"role": "assistant", "content": "Thank you, and may i have the order id as well?"}, {"role": "user", "content": "Certainly! 8471681328"}, {"role": "assistant", "content": "Thank you!"}, {"role": "user", "content": "You're welcome!"}, {"role": "assistant", "content": "do you know the shipping status of the order?"}]
|
Order is received
| 6 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?"}, {"role": "assistant", "content": "If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?"}, {"role": "user", "content": "Yes, that is right. Are you able to do that for me?"}, {"role": "assistant", "content": "Certainly! May I please have your full name and account ID, so i can pull up your account?"}, {"role": "user", "content": "My name is Crystal Minh and my account id is JIZSMZSVCB"}, {"role": "assistant", "content": "Thank you, and may i have the order id as well?"}, {"role": "user", "content": "Certainly! 8471681328"}, {"role": "assistant", "content": "Thank you!"}, {"role": "user", "content": "You're welcome!"}, {"role": "assistant", "content": "do you know the shipping status of the order?"}, {"role": "user", "content": "Order is received"}, {"role": "assistant", "content": "Ok! since the item has not been shipped, I was able to remove the item from the order, and refund the cost"}, {"role": "assistant", "content": "to fully refund the cost, i need to know how much the shirt on the order was for in $"}]
|
Thank you so much! Cost is $84.
| 7 |
Customer name is crystal minh. membership level is gold. phone number is (770) 929-7165. order ID is 8471681328. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 7791 1st ave la fayette, tx 85473.
|
order_issue: manage_cancel
|
{"scenario": {"personal": {"account_id": "jizsmzsvcb", "customer_name": "crystal minh", "member_level": "gold", "phone": "(770) 929-7165"}, "order": {"street_address": "7791 1st ave", "full_address": "7791 1st ave la fayette, tx 85473", "city": "la fayette", "num_products": "2", "order_id": "8471681328", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'jeans', 'amount': 84, 'image_url': 'images/tommy_hilfiger-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 84, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "shipping_status": "order received", "state": "tx", "zip_code": "85473"}, "product": {"names": ["tommy_hilfiger jeans", "tommy_hilfiger shirt"], "amounts": [84, 84]}, "flow": "order_issue", "subflow": "manage_cancel"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_cancel", "customer_name": "crystal minh", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello! How may I help you today?"}, {"role": "user", "content": "I accidently chose the wrong size on my Tommy Hilfiger shirt. Can I remove that item?"}, {"role": "assistant", "content": "If i understand correctly, you wish to remove a single item, a Tommy Hilfiger shirt, from your order?"}, {"role": "user", "content": "Yes, that is right. Are you able to do that for me?"}, {"role": "assistant", "content": "Certainly! May I please have your full name and account ID, so i can pull up your account?"}, {"role": "user", "content": "My name is Crystal Minh and my account id is JIZSMZSVCB"}, {"role": "assistant", "content": "Thank you, and may i have the order id as well?"}, {"role": "user", "content": "Certainly! 8471681328"}, {"role": "assistant", "content": "Thank you!"}, {"role": "user", "content": "You're welcome!"}, {"role": "assistant", "content": "do you know the shipping status of the order?"}, {"role": "user", "content": "Order is received"}, {"role": "assistant", "content": "Ok! since the item has not been shipped, I was able to remove the item from the order, and refund the cost"}, {"role": "assistant", "content": "to fully refund the cost, i need to know how much the shirt on the order was for in $"}, {"role": "user", "content": "Thank you so much! Cost is $84."}, {"role": "assistant", "content": "Ok, the refund has been processed and the shipment cancelled of the just the shirt"}, {"role": "assistant", "content": "Is there anything else I can help with today?"}]
|
No, that is all. Thank you so much!
| 8 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}]
|
So I wanted to check how my orders doing but I'm not sure I remember which username I used!
| 1 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}, {"role": "user", "content": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!"}, {"role": "assistant", "content": "Ok, I can help you find your username! What is your full name?"}]
|
I'm albert sanders
| 2 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}, {"role": "user", "content": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!"}, {"role": "assistant", "content": "Ok, I can help you find your username! What is your full name?"}, {"role": "user", "content": "I'm albert sanders"}]
|
dunno if I used al signing up with you or not
| 3 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}, {"role": "user", "content": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!"}, {"role": "assistant", "content": "Ok, I can help you find your username! What is your full name?"}, {"role": "user", "content": "I'm albert sanders"}, {"role": "user", "content": "dunno if I used al signing up with you or not"}]
|
san mateo tx have ordered w you before
| 4 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}, {"role": "user", "content": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!"}, {"role": "assistant", "content": "Ok, I can help you find your username! What is your full name?"}, {"role": "user", "content": "I'm albert sanders"}, {"role": "user", "content": "dunno if I used al signing up with you or not"}, {"role": "user", "content": "san mateo tx have ordered w you before"}, {"role": "assistant", "content": "No problem, do you have your zip code and phone number?"}]
|
39416
| 5 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}, {"role": "user", "content": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!"}, {"role": "assistant", "content": "Ok, I can help you find your username! What is your full name?"}, {"role": "user", "content": "I'm albert sanders"}, {"role": "user", "content": "dunno if I used al signing up with you or not"}, {"role": "user", "content": "san mateo tx have ordered w you before"}, {"role": "assistant", "content": "No problem, do you have your zip code and phone number?"}, {"role": "user", "content": "39416"}]
|
916 931 6020
| 6 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}, {"role": "user", "content": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!"}, {"role": "assistant", "content": "Ok, I can help you find your username! What is your full name?"}, {"role": "user", "content": "I'm albert sanders"}, {"role": "user", "content": "dunno if I used al signing up with you or not"}, {"role": "user", "content": "san mateo tx have ordered w you before"}, {"role": "assistant", "content": "No problem, do you have your zip code and phone number?"}, {"role": "user", "content": "39416"}, {"role": "user", "content": "916 931 6020"}, {"role": "assistant", "content": "Thank you, it looks like your username is asanders1"}]
|
ohh right that was it was trying other ones
| 7 |
Customer name is albert sanders. membership level is guest. phone number is (916) 931-6020. delivery address is 4040 woodshore st san mateo, tx 39416.
|
account_access: recover_username
|
{"scenario": {"personal": {"customer_name": "albert sanders", "member_level": "guest", "phone": "(916) 931-6020"}, "order": {"street_address": "4040 woodshore st", "full_address": "4040 woodshore st san mateo, tx 39416", "city": "san mateo", "state": "tx", "zip_code": "39416"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_username"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_username", "customer_name": "albert sanders", "member_level": "guest"}
|
[{"role": "assistant", "content": "Hello! What can I help you with today?"}, {"role": "user", "content": "So I wanted to check how my orders doing but I'm not sure I remember which username I used!"}, {"role": "assistant", "content": "Ok, I can help you find your username! What is your full name?"}, {"role": "user", "content": "I'm albert sanders"}, {"role": "user", "content": "dunno if I used al signing up with you or not"}, {"role": "user", "content": "san mateo tx have ordered w you before"}, {"role": "assistant", "content": "No problem, do you have your zip code and phone number?"}, {"role": "user", "content": "39416"}, {"role": "user", "content": "916 931 6020"}, {"role": "assistant", "content": "Thank you, it looks like your username is asanders1"}, {"role": "user", "content": "ohh right that was it was trying other ones"}]
|
well that should do it thanks take care
| 8 |
Customer name is norman bouchard. membership level is bronze. phone number is (452) 436-2286. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9851 lexington ave jacksonville, tx 43251.
|
single_item_query: jeans_other_4
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(452) 436-2286"}, "order": {"street_address": "9851 lexington ave", "full_address": "9851 lexington ave jacksonville, tx 43251", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "43251"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_4"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_4", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}]
|
Hi, I want to know more about your jeans selection
| 1 |
Customer name is norman bouchard. membership level is bronze. phone number is (452) 436-2286. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9851 lexington ave jacksonville, tx 43251.
|
single_item_query: jeans_other_4
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(452) 436-2286"}, "order": {"street_address": "9851 lexington ave", "full_address": "9851 lexington ave jacksonville, tx 43251", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "43251"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_4"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_4", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Hi, I want to know more about your jeans selection"}, {"role": "assistant", "content": "Sure! What do you want to know"}]
|
I was wondering if you have any styles with ripped holes in them?
| 2 |
Customer name is norman bouchard. membership level is bronze. phone number is (452) 436-2286. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9851 lexington ave jacksonville, tx 43251.
|
single_item_query: jeans_other_4
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(452) 436-2286"}, "order": {"street_address": "9851 lexington ave", "full_address": "9851 lexington ave jacksonville, tx 43251", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "43251"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_4"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_4", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Hi, I want to know more about your jeans selection"}, {"role": "assistant", "content": "Sure! What do you want to know"}, {"role": "user", "content": "I was wondering if you have any styles with ripped holes in them?"}]
|
My daughter likes the ripped jeans style.
| 3 |
Customer name is norman bouchard. membership level is bronze. phone number is (452) 436-2286. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 9851 lexington ave jacksonville, tx 43251.
|
single_item_query: jeans_other_4
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "bronze", "phone": "(452) 436-2286"}, "order": {"street_address": "9851 lexington ave", "full_address": "9851 lexington ave jacksonville, tx 43251", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 64, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "43251"}, "product": {"names": ["michael_kors jeans"], "amounts": [64]}, "flow": "single_item_query", "subflow": "jeans_other_4"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_other_4", "customer_name": "norman bouchard", "member_level": "bronze"}
|
[{"role": "assistant", "content": "Hi! How may I help you today?"}, {"role": "user", "content": "Hi, I want to know more about your jeans selection"}, {"role": "assistant", "content": "Sure! What do you want to know"}, {"role": "user", "content": "I was wondering if you have any styles with ripped holes in them?"}, {"role": "user", "content": "My daughter likes the ripped jeans style."}, {"role": "assistant", "content": "Yes we do! Our most popular ones contain artistic rips and tears"}]
|
Okay great, I'll make sure to buy her a pair! That's all I needed, have a nice day
| 4 |
Customer name is joseph banter. membership level is silver. phone number is (198) 897-3736. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 4733 circle drive san mateo, wa 48533.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(198) 897-3736"}, "order": {"street_address": "4733 circle drive", "full_address": "4733 circle drive san mateo, wa 48533", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "48533"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello thanks for contacting AcmeBrands, how can I help you?"}]
|
Hello! I figuring out to use the hood of the jacket
| 1 |
Customer name is joseph banter. membership level is silver. phone number is (198) 897-3736. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 4733 circle drive san mateo, wa 48533.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(198) 897-3736"}, "order": {"street_address": "4733 circle drive", "full_address": "4733 circle drive san mateo, wa 48533", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "48533"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello thanks for contacting AcmeBrands, how can I help you?"}, {"role": "user", "content": "Hello! I figuring out to use the hood of the jacket"}, {"role": "assistant", "content": "Which jacket are you asking about?"}]
|
A Michales Kors jacket. How can I detach the hood?
| 2 |
Customer name is joseph banter. membership level is silver. phone number is (198) 897-3736. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 4733 circle drive san mateo, wa 48533.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(198) 897-3736"}, "order": {"street_address": "4733 circle drive", "full_address": "4733 circle drive san mateo, wa 48533", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "48533"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello thanks for contacting AcmeBrands, how can I help you?"}, {"role": "user", "content": "Hello! I figuring out to use the hood of the jacket"}, {"role": "assistant", "content": "Which jacket are you asking about?"}, {"role": "user", "content": "A Michales Kors jacket. How can I detach the hood?"}, {"role": "assistant", "content": "OK, here is what I have found."}, {"role": "assistant", "content": "Do you see the 5 buttons on the collar?"}]
|
Yes!
| 3 |
Customer name is joseph banter. membership level is silver. phone number is (198) 897-3736. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 4733 circle drive san mateo, wa 48533.
|
single_item_query: jacket_how_4
|
{"scenario": {"personal": {"customer_name": "joseph banter", "member_level": "silver", "phone": "(198) 897-3736"}, "order": {"street_address": "4733 circle drive", "full_address": "4733 circle drive san mateo, wa 48533", "city": "san mateo", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 84, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "wa", "zip_code": "48533"}, "product": {"names": ["michael_kors jacket"], "amounts": [84]}, "flow": "single_item_query", "subflow": "jacket_how_4"}, "total_dialogue_turns": 14, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jacket_how_4", "customer_name": "joseph banter", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello thanks for contacting AcmeBrands, how can I help you?"}, {"role": "user", "content": "Hello! I figuring out to use the hood of the jacket"}, {"role": "assistant", "content": "Which jacket are you asking about?"}, {"role": "user", "content": "A Michales Kors jacket. How can I detach the hood?"}, {"role": "assistant", "content": "OK, here is what I have found."}, {"role": "assistant", "content": "Do you see the 5 buttons on the collar?"}, {"role": "user", "content": "Yes!"}, {"role": "assistant", "content": "THey are holding the hood in place. Unbutton those & then you can remove the hood."}, {"role": "assistant", "content": "Were you successful?"}]
|
Thank you! You answered my question
| 4 |
Customer name is chloe zhang. membership level is silver. phone number is (842) 723-0533. delivery address is 9020 1st ave newark, wa 73243.
|
storewide_query: timing_1
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(842) 723-0533"}, "order": {"street_address": "9020 1st ave", "full_address": "9020 1st ave newark, wa 73243", "city": "newark", "state": "wa", "zip_code": "73243"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_1", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}]
|
Yes i was wondering when would you guys fall collection be coming out.?
| 1 |
Customer name is chloe zhang. membership level is silver. phone number is (842) 723-0533. delivery address is 9020 1st ave newark, wa 73243.
|
storewide_query: timing_1
|
{"scenario": {"personal": {"customer_name": "chloe zhang", "member_level": "silver", "phone": "(842) 723-0533"}, "order": {"street_address": "9020 1st ave", "full_address": "9020 1st ave newark, wa 73243", "city": "newark", "state": "wa", "zip_code": "73243"}, "product": {"names": [], "amounts": []}, "flow": "storewide_query", "subflow": "timing_1"}, "total_dialogue_turns": 12, "split": "train", "use_delexed": false, "flow": "storewide_query", "subflow": "timing_1", "customer_name": "chloe zhang", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "Yes i was wondering when would you guys fall collection be coming out.?"}, {"role": "assistant", "content": "Well let me look that up for you"}, {"role": "assistant", "content": "Our fall collection will come out starting October 3rd!"}]
|
okay great! can;t want to shop your wonderful items
| 2 |
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