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Customer name is sanya afzal. membership level is gold. phone number is (057) 105-1213. order ID is 1347533975. delivery address is 6645 brushwick dr brighton, mi 88288.
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subscription_inquiry: manage_extension
|
{"scenario": {"personal": {"account_id": "hovhjc1xzp", "customer_name": "sanya afzal", "member_level": "gold", "phone": "(057) 105-1213"}, "order": {"street_address": "6645 brushwick dr", "full_address": "6645 brushwick dr brighton, mi 88288", "city": "brighton", "order_id": "1347533975", "state": "mi", "zip_code": "88288"}, "product": {"names": [], "amounts": []}, "flow": "subscription_inquiry", "subflow": "manage_extension"}, "total_dialogue_turns": 15, "split": "train", "use_delexed": false, "flow": "subscription_inquiry", "subflow": "manage_extension", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hello, how can I help you?"}, {"role": "user", "content": "I signed up for a premium subscription, is it possible to get a extension, I need more time to get money."}, {"role": "assistant", "content": "Okay, can I get your full name, account ID and order ID?"}, {"role": "user", "content": "My name is Sanya Afzal"}, {"role": "user", "content": "My account ID is HOVHJC1XZP"}, {"role": "user", "content": "And my order id is 1347533975"}, {"role": "assistant", "content": "What membership level are you?"}, {"role": "user", "content": "I am gold"}, {"role": "assistant", "content": "Okay, your subscription has been extended"}, {"role": "assistant", "content": "Is there anything else I can help you with?"}]
|
No, thanks so much.
| 6 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
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purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}]
|
Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid.
| 1 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
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purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}]
|
I was hoping you could help me with it
| 2 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
|
purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}]
|
I got this code 8 days
| 3 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
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purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}, {"role": "user", "content": "I got this code 8 days"}]
|
ago
| 4 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
|
purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}, {"role": "user", "content": "I got this code 8 days"}, {"role": "user", "content": "ago"}, {"role": "assistant", "content": "Sorry to hear that. I'll be happy to assist with this. Can I have the full name on your account?"}]
|
Albert Sanders
| 5 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
|
purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}, {"role": "user", "content": "I got this code 8 days"}, {"role": "user", "content": "ago"}, {"role": "assistant", "content": "Sorry to hear that. I'll be happy to assist with this. Can I have the full name on your account?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I am going to check our system about this."}, {"role": "assistant", "content": "Yes, our promo codes last 7 days only, so yours is expired now."}, {"role": "assistant", "content": "May I ask your membership level?"}]
|
Oh
| 6 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
|
purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}, {"role": "user", "content": "I got this code 8 days"}, {"role": "user", "content": "ago"}, {"role": "assistant", "content": "Sorry to hear that. I'll be happy to assist with this. Can I have the full name on your account?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I am going to check our system about this."}, {"role": "assistant", "content": "Yes, our promo codes last 7 days only, so yours is expired now."}, {"role": "assistant", "content": "May I ask your membership level?"}, {"role": "user", "content": "Oh"}]
|
Silver
| 7 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
|
purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}, {"role": "user", "content": "I got this code 8 days"}, {"role": "user", "content": "ago"}, {"role": "assistant", "content": "Sorry to hear that. I'll be happy to assist with this. Can I have the full name on your account?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I am going to check our system about this."}, {"role": "assistant", "content": "Yes, our promo codes last 7 days only, so yours is expired now."}, {"role": "assistant", "content": "May I ask your membership level?"}, {"role": "user", "content": "Oh"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Yes, as a valued Silver member, I can give you another promo code complimentary."}]
|
Thank you
| 8 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
|
purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}, {"role": "user", "content": "I got this code 8 days"}, {"role": "user", "content": "ago"}, {"role": "assistant", "content": "Sorry to hear that. I'll be happy to assist with this. Can I have the full name on your account?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I am going to check our system about this."}, {"role": "assistant", "content": "Yes, our promo codes last 7 days only, so yours is expired now."}, {"role": "assistant", "content": "May I ask your membership level?"}, {"role": "user", "content": "Oh"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Yes, as a valued Silver member, I can give you another promo code complimentary."}, {"role": "user", "content": "Thank you"}]
|
Appreciate it
| 9 |
Customer name is albert sanders. membership level is silver. email is asanders439@email.com. phone number is (229) 616-7869. order ID is 3459130810. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 8832 brushwick dr newark, tx 47369.
|
purchase_dispute: promo_code_out_of_date
|
{"scenario": {"personal": {"customer_name": "albert sanders", "email": "asanders439@email.com", "member_level": "silver", "phone": "(229) 616-7869", "username": "asanders439"}, "order": {"street_address": "8832 brushwick dr", "full_address": "8832 brushwick dr newark, tx 47369", "city": "newark", "num_products": "1", "order_id": "3459130810", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 99, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "tx", "zip_code": "47369"}, "product": {"names": ["michael_kors jeans"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date"}, "total_dialogue_turns": 24, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "promo_code_out_of_date", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Hello and welcome to AcmeCorp, how can I help you today?"}, {"role": "user", "content": "Hi! I was trying to use a promo code while making a purchase this morning but the code is showing invalid."}, {"role": "user", "content": "I was hoping you could help me with it"}, {"role": "user", "content": "I got this code 8 days"}, {"role": "user", "content": "ago"}, {"role": "assistant", "content": "Sorry to hear that. I'll be happy to assist with this. Can I have the full name on your account?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "assistant", "content": "I am going to check our system about this."}, {"role": "assistant", "content": "Yes, our promo codes last 7 days only, so yours is expired now."}, {"role": "assistant", "content": "May I ask your membership level?"}, {"role": "user", "content": "Oh"}, {"role": "user", "content": "Silver"}, {"role": "assistant", "content": "Yes, as a valued Silver member, I can give you another promo code complimentary."}, {"role": "user", "content": "Thank you"}, {"role": "user", "content": "Appreciate it"}, {"role": "assistant", "content": "Here is a promo code for 20% off your next purchase. Good for the next 7 days. Q70PF"}, {"role": "assistant", "content": "You're welcome. Is there anything else I can assist you with today?"}]
|
Thats all. You have been very helpful. Thank you
| 10 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
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order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}]
|
I would like to check an order please.
| 1 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}]
|
Received an email saying I ordered two items but I only ordered one. Help.
| 2 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
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order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}]
|
Account ID: WKKVCJCWJK
| 3 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}]
|
Alessandro Phoenix, Order ID: 5480354319
| 4 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}, {"role": "user", "content": "Alessandro Phoenix, Order ID: 5480354319"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is the shipping status of the order?"}]
|
you are welcome
| 5 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}, {"role": "user", "content": "Alessandro Phoenix, Order ID: 5480354319"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "What is the shipping status of the order?"}]
|
it says delivered, but I haven't seen it yet.
| 6 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}, {"role": "user", "content": "Alessandro Phoenix, Order ID: 5480354319"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "it says delivered, but I haven't seen it yet."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "What is your membership level?"}]
|
guest
| 7 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}, {"role": "user", "content": "Alessandro Phoenix, Order ID: 5480354319"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "it says delivered, but I haven't seen it yet."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "guest"}, {"role": "assistant", "content": "Thank you."}]
|
you are welcome
| 8 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}, {"role": "user", "content": "Alessandro Phoenix, Order ID: 5480354319"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "it says delivered, but I haven't seen it yet."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "guest"}, {"role": "assistant", "content": "Thank you."}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "The package should be there soon but please be patient because sometimes it is marked as delivered by mistake. When it gets there you need to call back to start the return proccess."}, {"role": "assistant", "content": "I am sorry that we can't do anything yet."}]
|
does my order say one or two items?
| 9 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}, {"role": "user", "content": "Alessandro Phoenix, Order ID: 5480354319"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "it says delivered, but I haven't seen it yet."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "guest"}, {"role": "assistant", "content": "Thank you."}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "The package should be there soon but please be patient because sometimes it is marked as delivered by mistake. When it gets there you need to call back to start the return proccess."}, {"role": "assistant", "content": "I am sorry that we can't do anything yet."}, {"role": "user", "content": "does my order say one or two items?"}, {"role": "assistant", "content": "Two items. You will have to start the return process for the second item if you don't want it."}]
|
Ok then I will call back when I receive it. Thank you.
| 10 |
Customer name is alessandro phoenix. membership level is guest. phone number is (078) 056-8441. order ID is 5480354319. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 2154 kennedy st jacksonville, mi 32264.
|
order_issue: status_quantity
|
{"scenario": {"personal": {"account_id": "wkkvcjcwjk", "customer_name": "alessandro phoenix", "member_level": "guest", "phone": "(078) 056-8441"}, "order": {"street_address": "2154 kennedy st", "full_address": "2154 kennedy st jacksonville, mi 32264", "city": "jacksonville", "num_products": "1", "order_id": "5480354319", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "mi", "zip_code": "32264"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "status_quantity"}, "total_dialogue_turns": 31, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "status_quantity", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "assistant", "content": "AcmeBrands, how may I help you?"}, {"role": "user", "content": "I would like to check an order please."}, {"role": "assistant", "content": "Let me help you with that."}, {"role": "assistant", "content": "What would you like to know about your order?"}, {"role": "user", "content": "Received an email saying I ordered two items but I only ordered one. Help."}, {"role": "assistant", "content": "Let me check that for you."}, {"role": "assistant", "content": "Could I have your full name or account id?"}, {"role": "user", "content": "Account ID: WKKVCJCWJK"}, {"role": "assistant", "content": "Could I have your full name and order id to verify your identity?"}, {"role": "user", "content": "Alessandro Phoenix, Order ID: 5480354319"}, {"role": "assistant", "content": "Thank you"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "What is the shipping status of the order?"}, {"role": "user", "content": "it says delivered, but I haven't seen it yet."}, {"role": "assistant", "content": "Ok"}, {"role": "assistant", "content": "What is your membership level?"}, {"role": "user", "content": "guest"}, {"role": "assistant", "content": "Thank you."}, {"role": "user", "content": "you are welcome"}, {"role": "assistant", "content": "The package should be there soon but please be patient because sometimes it is marked as delivered by mistake. When it gets there you need to call back to start the return proccess."}, {"role": "assistant", "content": "I am sorry that we can't do anything yet."}, {"role": "user", "content": "does my order say one or two items?"}, {"role": "assistant", "content": "Two items. You will have to start the return process for the second item if you don't want it."}, {"role": "user", "content": "Ok then I will call back when I receive it. Thank you."}, {"role": "assistant", "content": "Can I help you with anything else?"}]
|
No that is it for now. Be well.
| 11 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[]
|
Hello I am trying to find some information on my order
| 1 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}]
|
I was reviewing my order and it appears that the payment method is not correct
| 2 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}]
|
I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?
| 3 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}]
|
Absolutely my name is Crystal Minh
| 4 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}, {"role": "user", "content": "Absolutely my name is Crystal Minh"}]
|
Were you able to locate the refund status?
| 5 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}, {"role": "user", "content": "Absolutely my name is Crystal Minh"}, {"role": "user", "content": "Were you able to locate the refund status?"}, {"role": "assistant", "content": "Thank you so much. One moment please."}, {"role": "assistant", "content": "May I have your username, email, and order ID?"}]
|
I have the order ID. It is 1012809669
| 6 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}, {"role": "user", "content": "Absolutely my name is Crystal Minh"}, {"role": "user", "content": "Were you able to locate the refund status?"}, {"role": "assistant", "content": "Thank you so much. One moment please."}, {"role": "assistant", "content": "May I have your username, email, and order ID?"}, {"role": "user", "content": "I have the order ID. It is 1012809669"}]
|
I also have user ID of cm442144 and email of cm442144@email.com
| 7 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}, {"role": "user", "content": "Absolutely my name is Crystal Minh"}, {"role": "user", "content": "Were you able to locate the refund status?"}, {"role": "assistant", "content": "Thank you so much. One moment please."}, {"role": "assistant", "content": "May I have your username, email, and order ID?"}, {"role": "user", "content": "I have the order ID. It is 1012809669"}, {"role": "user", "content": "I also have user ID of cm442144 and email of cm442144@email.com"}, {"role": "assistant", "content": "Thank you so much."}]
|
Sure let me know if I can provide any additional information
| 8 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}, {"role": "user", "content": "Absolutely my name is Crystal Minh"}, {"role": "user", "content": "Were you able to locate the refund status?"}, {"role": "assistant", "content": "Thank you so much. One moment please."}, {"role": "assistant", "content": "May I have your username, email, and order ID?"}, {"role": "user", "content": "I have the order ID. It is 1012809669"}, {"role": "user", "content": "I also have user ID of cm442144 and email of cm442144@email.com"}, {"role": "assistant", "content": "Thank you so much."}, {"role": "user", "content": "Sure let me know if I can provide any additional information"}, {"role": "assistant", "content": "Your refund is in progress right now and you should be receiving it within the next 3 to 5 business days."}]
|
That sounds perfect should I see a credit through paypal?
| 9 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}, {"role": "user", "content": "Absolutely my name is Crystal Minh"}, {"role": "user", "content": "Were you able to locate the refund status?"}, {"role": "assistant", "content": "Thank you so much. One moment please."}, {"role": "assistant", "content": "May I have your username, email, and order ID?"}, {"role": "user", "content": "I have the order ID. It is 1012809669"}, {"role": "user", "content": "I also have user ID of cm442144 and email of cm442144@email.com"}, {"role": "assistant", "content": "Thank you so much."}, {"role": "user", "content": "Sure let me know if I can provide any additional information"}, {"role": "assistant", "content": "Your refund is in progress right now and you should be receiving it within the next 3 to 5 business days."}, {"role": "user", "content": "That sounds perfect should I see a credit through paypal?"}, {"role": "assistant", "content": "Yes ma'am. You will receive credit through paypal."}]
|
Great that is all the information I needed. Thank you for your help.
| 10 |
Customer name is crystal minh. membership level is bronze. email is cm442144@email.com. phone number is (940) 330-0520. order ID is 1012809669. purchase date was 2019-11-11. ordered products: [{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]. payment method is paypal. delivery address is 2919 circle drive monterey, tx 51748.
|
product_defect: refund_status
|
{"scenario": {"personal": {"customer_name": "crystal minh", "email": "cm442144@email.com", "member_level": "bronze", "phone": "(940) 330-0520", "username": "cm442144"}, "order": {"street_address": "2919 circle drive", "full_address": "2919 circle drive monterey, tx 51748", "city": "monterey", "num_products": "1", "order_id": "1012809669", "packaging": "no", "payment_method": "paypal", "products": "[{'brand': 'tommy_hilfiger', 'product_type': 'boots', 'amount': 59, 'image_url': 'images/tommy_hilfiger-boots.jpeg'}]", "purchase_date": "2019-11-11", "state": "tx", "zip_code": "51748"}, "product": {"names": ["tommy_hilfiger boots"], "amounts": [59]}, "flow": "product_defect", "subflow": "refund_status"}, "total_dialogue_turns": 23, "split": "train", "use_delexed": false, "flow": "product_defect", "subflow": "refund_status", "customer_name": "crystal minh", "member_level": "bronze"}
|
[{"role": "user", "content": "Hello I am trying to find some information on my order"}, {"role": "assistant", "content": "Hello, how can I help you today?"}, {"role": "user", "content": "I was reviewing my order and it appears that the payment method is not correct"}, {"role": "assistant", "content": "I'm sorry to hear that. So you are needing to change the payment method, is that correct?"}, {"role": "user", "content": "I'm sorry I actually need to find out the status of a refund and see how I would be receiving that refund?"}, {"role": "assistant", "content": "That is quite alright. I'd be glad to help you with that. May I have your full name or account ID?"}, {"role": "user", "content": "Absolutely my name is Crystal Minh"}, {"role": "user", "content": "Were you able to locate the refund status?"}, {"role": "assistant", "content": "Thank you so much. One moment please."}, {"role": "assistant", "content": "May I have your username, email, and order ID?"}, {"role": "user", "content": "I have the order ID. It is 1012809669"}, {"role": "user", "content": "I also have user ID of cm442144 and email of cm442144@email.com"}, {"role": "assistant", "content": "Thank you so much."}, {"role": "user", "content": "Sure let me know if I can provide any additional information"}, {"role": "assistant", "content": "Your refund is in progress right now and you should be receiving it within the next 3 to 5 business days."}, {"role": "user", "content": "That sounds perfect should I see a credit through paypal?"}, {"role": "assistant", "content": "Yes ma'am. You will receive credit through paypal."}, {"role": "user", "content": "Great that is all the information I needed. Thank you for your help."}, {"role": "assistant", "content": "Is that all that I can do for you today?"}, {"role": "assistant", "content": "Okay, have a great day."}]
|
You too!
| 11 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[]
|
Can I upgrade shipping to overnight delivery?
| 1 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}]
|
David Williams
| 2 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}]
|
NRPFXEX6QP
| 3 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}, {"role": "user", "content": "NRPFXEX6QP"}]
|
4312302097
| 4 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}, {"role": "user", "content": "NRPFXEX6QP"}, {"role": "user", "content": "4312302097"}]
|
Silly me, I just logged in my account and saw its delivered
| 5 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}, {"role": "user", "content": "NRPFXEX6QP"}, {"role": "user", "content": "4312302097"}, {"role": "user", "content": "Silly me, I just logged in my account and saw its delivered"}]
|
I feel silly 😂
| 6 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}, {"role": "user", "content": "NRPFXEX6QP"}, {"role": "user", "content": "4312302097"}, {"role": "user", "content": "Silly me, I just logged in my account and saw its delivered"}, {"role": "user", "content": "I feel silly \ud83d\ude02"}]
|
No need to upgrade I guess
| 7 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}, {"role": "user", "content": "NRPFXEX6QP"}, {"role": "user", "content": "4312302097"}, {"role": "user", "content": "Silly me, I just logged in my account and saw its delivered"}, {"role": "user", "content": "I feel silly \ud83d\ude02"}, {"role": "user", "content": "No need to upgrade I guess"}, {"role": "assistant", "content": "Oh how funny! I guess not! Is there anything else you need today?"}]
|
No that's it
| 8 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}, {"role": "user", "content": "NRPFXEX6QP"}, {"role": "user", "content": "4312302097"}, {"role": "user", "content": "Silly me, I just logged in my account and saw its delivered"}, {"role": "user", "content": "I feel silly \ud83d\ude02"}, {"role": "user", "content": "No need to upgrade I guess"}, {"role": "assistant", "content": "Oh how funny! I guess not! Is there anything else you need today?"}, {"role": "user", "content": "No that's it"}]
|
Sorry to waste your time
| 9 |
Customer name is david williams. membership level is bronze. phone number is (309) 743-6158. order ID is 4312302097. ordered products: [{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]. delivery address is 7484 lincoln ave raleigh, ca 23397.
|
order_issue: manage_upgrade
|
{"scenario": {"personal": {"account_id": "nrpfxex6qp", "customer_name": "david williams", "member_level": "bronze", "phone": "(309) 743-6158"}, "order": {"street_address": "7484 lincoln ave", "full_address": "7484 lincoln ave raleigh, ca 23397", "city": "raleigh", "num_products": "1", "order_id": "4312302097", "products": "[{'brand': 'guess', 'product_type': 'shirt', 'amount': 94, 'image_url': 'images/guess-shirt.jpeg'}]", "shipping_status": "delivered", "state": "ca", "zip_code": "23397"}, "product": {"names": ["guess shirt"], "amounts": [94]}, "flow": "order_issue", "subflow": "manage_upgrade"}, "total_dialogue_turns": 17, "split": "train", "use_delexed": false, "flow": "order_issue", "subflow": "manage_upgrade", "customer_name": "david williams", "member_level": "bronze"}
|
[{"role": "user", "content": "Can I upgrade shipping to overnight delivery?"}, {"role": "assistant", "content": "Hi, there. How may I help you?"}, {"role": "assistant", "content": "I can certainly look into that for you. May I have your name please?"}, {"role": "user", "content": "David Williams"}, {"role": "assistant", "content": "Can I get your Account ID and Order ID?"}, {"role": "user", "content": "NRPFXEX6QP"}, {"role": "user", "content": "4312302097"}, {"role": "user", "content": "Silly me, I just logged in my account and saw its delivered"}, {"role": "user", "content": "I feel silly \ud83d\ude02"}, {"role": "user", "content": "No need to upgrade I guess"}, {"role": "assistant", "content": "Oh how funny! I guess not! Is there anything else you need today?"}, {"role": "user", "content": "No that's it"}, {"role": "user", "content": "Sorry to waste your time"}]
|
Thank you anywyas
| 10 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[]
|
Hello. I need to change my address you have for me because it is wrong.
| 1 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}]
|
Ok
| 2 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}]
|
Alessandro Phoenix
| 3 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, can I get your current address?"}]
|
7498 Lincoln Ave Brighton, WA 36131
| 4 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, can I get your current address?"}, {"role": "user", "content": "7498 Lincoln Ave Brighton, WA 36131"}, {"role": "assistant", "content": "Can I get your ZIP code, phone number and PIN number please?"}]
|
36131, (269) 979-3555, 5454
| 5 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, can I get your current address?"}, {"role": "user", "content": "7498 Lincoln Ave Brighton, WA 36131"}, {"role": "assistant", "content": "Can I get your ZIP code, phone number and PIN number please?"}, {"role": "user", "content": "36131, (269) 979-3555, 5454"}, {"role": "assistant", "content": "Thank you for that information."}, {"role": "assistant", "content": "I'm not able to verify that PIN number, could I get your user name or email address?"}]
|
username is ap106624
| 6 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, can I get your current address?"}, {"role": "user", "content": "7498 Lincoln Ave Brighton, WA 36131"}, {"role": "assistant", "content": "Can I get your ZIP code, phone number and PIN number please?"}, {"role": "user", "content": "36131, (269) 979-3555, 5454"}, {"role": "assistant", "content": "Thank you for that information."}, {"role": "assistant", "content": "I'm not able to verify that PIN number, could I get your user name or email address?"}, {"role": "user", "content": "username is ap106624"}, {"role": "assistant", "content": "Okay, thank you for that."}, {"role": "assistant", "content": "So is the address you gave me the new one you want me to change it to?"}]
|
Yes
| 7 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, can I get your current address?"}, {"role": "user", "content": "7498 Lincoln Ave Brighton, WA 36131"}, {"role": "assistant", "content": "Can I get your ZIP code, phone number and PIN number please?"}, {"role": "user", "content": "36131, (269) 979-3555, 5454"}, {"role": "assistant", "content": "Thank you for that information."}, {"role": "assistant", "content": "I'm not able to verify that PIN number, could I get your user name or email address?"}, {"role": "user", "content": "username is ap106624"}, {"role": "assistant", "content": "Okay, thank you for that."}, {"role": "assistant", "content": "So is the address you gave me the new one you want me to change it to?"}, {"role": "user", "content": "Yes"}]
|
Perfect, thanks!
| 8 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, can I get your current address?"}, {"role": "user", "content": "7498 Lincoln Ave Brighton, WA 36131"}, {"role": "assistant", "content": "Can I get your ZIP code, phone number and PIN number please?"}, {"role": "user", "content": "36131, (269) 979-3555, 5454"}, {"role": "assistant", "content": "Thank you for that information."}, {"role": "assistant", "content": "I'm not able to verify that PIN number, could I get your user name or email address?"}, {"role": "user", "content": "username is ap106624"}, {"role": "assistant", "content": "Okay, thank you for that."}, {"role": "assistant", "content": "So is the address you gave me the new one you want me to change it to?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Perfect, thanks!"}, {"role": "assistant", "content": "Okay everything has been updated in our system."}]
|
Alright, that's all I need, thank you. Have a great day!
| 9 |
Customer name is alessandro phoenix. membership level is guest. email is ap106624@email.com. phone number is (269) 979-3555. order ID is 7411859691. ordered products: [{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]. delivery address is 7497 lincoln ave brighton, wa 36131.
|
manage_account: manage_change_address
|
{"scenario": {"personal": {"customer_name": "alessandro phoenix", "email": "ap106624@email.com", "member_level": "guest", "phone": "(269) 979-3555", "username": "ap106624"}, "order": {"street_address": "7497 lincoln ave", "full_address": "7497 lincoln ave brighton, wa 36131", "city": "brighton", "num_products": "1", "order_id": "7411859691", "products": "[{'brand': 'guess', 'product_type': 'boots', 'amount': 74, 'image_url': 'images/guess-boots.jpeg'}]", "state": "wa", "zip_code": "36131"}, "product": {"names": ["guess boots"], "amounts": [74]}, "flow": "manage_account", "subflow": "manage_change_address"}, "total_dialogue_turns": 26, "split": "train", "use_delexed": false, "flow": "manage_account", "subflow": "manage_change_address", "customer_name": "alessandro phoenix", "member_level": "guest"}
|
[{"role": "user", "content": "Hello. I need to change my address you have for me because it is wrong."}, {"role": "assistant", "content": "Okay, I'm sure I can help you with that."}, {"role": "assistant", "content": "Please hold for a moment."}, {"role": "user", "content": "Ok"}, {"role": "assistant", "content": "Could I get your name or account ID please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "assistant", "content": "Okay, can I get your current address?"}, {"role": "user", "content": "7498 Lincoln Ave Brighton, WA 36131"}, {"role": "assistant", "content": "Can I get your ZIP code, phone number and PIN number please?"}, {"role": "user", "content": "36131, (269) 979-3555, 5454"}, {"role": "assistant", "content": "Thank you for that information."}, {"role": "assistant", "content": "I'm not able to verify that PIN number, could I get your user name or email address?"}, {"role": "user", "content": "username is ap106624"}, {"role": "assistant", "content": "Okay, thank you for that."}, {"role": "assistant", "content": "So is the address you gave me the new one you want me to change it to?"}, {"role": "user", "content": "Yes"}, {"role": "user", "content": "Perfect, thanks!"}, {"role": "assistant", "content": "Okay everything has been updated in our system."}, {"role": "user", "content": "Alright, that's all I need, thank you. Have a great day!"}, {"role": "assistant", "content": "Are you quite happy with everything then? Can I help with any other matter?"}]
|
Nope, gotta run thanks.
| 10 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
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purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}]
|
hi!
| 1 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
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purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}]
|
I was calling to resolve a problem I have..
| 2 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
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purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}]
|
I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday
| 3 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}]
|
It was much cheaper yesterday
| 4 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}]
|
I was hoping you can help me with it
| 5 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}]
|
There must be something you can do
| 6 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}, {"role": "user", "content": "There must be something you can do"}]
|
I am a silver lever member and have been a loyal customer
| 7 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}, {"role": "user", "content": "There must be something you can do"}, {"role": "user", "content": "I am a silver lever member and have been a loyal customer"}, {"role": "assistant", "content": "Well we definitely appreciate our loyal Silver members, so if I could trouble you for some information, I can send a promo code that will cover the difference"}]
|
thank you
| 8 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}, {"role": "user", "content": "There must be something you can do"}, {"role": "user", "content": "I am a silver lever member and have been a loyal customer"}, {"role": "assistant", "content": "Well we definitely appreciate our loyal Silver members, so if I could trouble you for some information, I can send a promo code that will cover the difference"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "May I ask your full name, account ID, and Order ID?"}]
|
Albert Sanders
| 9 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}, {"role": "user", "content": "There must be something you can do"}, {"role": "user", "content": "I am a silver lever member and have been a loyal customer"}, {"role": "assistant", "content": "Well we definitely appreciate our loyal Silver members, so if I could trouble you for some information, I can send a promo code that will cover the difference"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "May I ask your full name, account ID, and Order ID?"}, {"role": "user", "content": "Albert Sanders"}]
|
Account ID: OXN1WVDER9
| 10 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}, {"role": "user", "content": "There must be something you can do"}, {"role": "user", "content": "I am a silver lever member and have been a loyal customer"}, {"role": "assistant", "content": "Well we definitely appreciate our loyal Silver members, so if I could trouble you for some information, I can send a promo code that will cover the difference"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "May I ask your full name, account ID, and Order ID?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "user", "content": "Account ID: OXN1WVDER9"}]
|
Order ID: 0176496412
| 11 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}, {"role": "user", "content": "There must be something you can do"}, {"role": "user", "content": "I am a silver lever member and have been a loyal customer"}, {"role": "assistant", "content": "Well we definitely appreciate our loyal Silver members, so if I could trouble you for some information, I can send a promo code that will cover the difference"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "May I ask your full name, account ID, and Order ID?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "user", "content": "Account ID: OXN1WVDER9"}, {"role": "user", "content": "Order ID: 0176496412"}, {"role": "assistant", "content": "Thanks, Mr. Sanders"}, {"role": "assistant", "content": "Based on the account details, the code M7QIM should cover the difference in prices for you"}]
|
Thank you. I appreciate your help.
| 12 |
Customer name is albert sanders. membership level is silver. email is albertsanders384@email.com. phone number is (061) 932-2798. order ID is 0176496412. ordered products: [{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]. delivery address is 7686 circle drive baltimore, mi 82096.
|
purchase_dispute: bad_price_yesterday
|
{"scenario": {"personal": {"account_id": "oxn1wvder9", "customer_name": "albert sanders", "email": "albertsanders384@email.com", "member_level": "silver", "phone": "(061) 932-2798", "username": "albertsanders384"}, "order": {"street_address": "7686 circle drive", "full_address": "7686 circle drive baltimore, mi 82096", "city": "baltimore", "num_products": "1", "order_id": "0176496412", "products": "[{'brand': 'michael_kors', 'product_type': 'jacket', 'amount': 99, 'image_url': 'images/michael_kors-jacket.jpeg'}]", "state": "mi", "zip_code": "82096"}, "product": {"names": ["michael_kors jacket"], "amounts": [99]}, "flow": "purchase_dispute", "subflow": "bad_price_yesterday"}, "total_dialogue_turns": 27, "split": "train", "use_delexed": false, "flow": "purchase_dispute", "subflow": "bad_price_yesterday", "customer_name": "albert sanders", "member_level": "silver"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}, {"role": "user", "content": "hi!"}, {"role": "user", "content": "I was calling to resolve a problem I have.."}, {"role": "assistant", "content": "Okay, I'll see what I can do for you"}, {"role": "user", "content": "I was trying to buy an item but when i checked this morning the price was much higher than it was yesterday"}, {"role": "user", "content": "It was much cheaper yesterday"}, {"role": "user", "content": "I was hoping you can help me with it"}, {"role": "assistant", "content": "Yes, I'm sorry to say that our prices are set by algorithms, so they can change quite often."}, {"role": "assistant", "content": "I'm afraid it's mostly out of my control when the prices change"}, {"role": "user", "content": "There must be something you can do"}, {"role": "user", "content": "I am a silver lever member and have been a loyal customer"}, {"role": "assistant", "content": "Well we definitely appreciate our loyal Silver members, so if I could trouble you for some information, I can send a promo code that will cover the difference"}, {"role": "user", "content": "thank you"}, {"role": "assistant", "content": "May I ask your full name, account ID, and Order ID?"}, {"role": "user", "content": "Albert Sanders"}, {"role": "user", "content": "Account ID: OXN1WVDER9"}, {"role": "user", "content": "Order ID: 0176496412"}, {"role": "assistant", "content": "Thanks, Mr. Sanders"}, {"role": "assistant", "content": "Based on the account details, the code M7QIM should cover the difference in prices for you"}, {"role": "user", "content": "Thank you. I appreciate your help."}, {"role": "assistant", "content": "You're welcome. Is there anything else?"}]
|
That is all. Thank you
| 13 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[]
|
hi
| 1 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}]
|
I want to check the status of my order
| 2 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}]
|
but I've forgotten my password
| 3 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}]
|
Crystal Minh
| 4 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}]
|
Honestly, I don't know what I used
| 5 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}]
|
93091
| 6 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}]
|
(480) 518-8723
| 7 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}]
|
thanks
| 8 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "So it appears your username is cmin1"}]
|
Thanks
| 9 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "So it appears your username is cmin1"}, {"role": "user", "content": "Thanks"}]
|
can you reset my password for me
| 10 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "So it appears your username is cmin1"}, {"role": "user", "content": "Thanks"}, {"role": "user", "content": "can you reset my password for me"}, {"role": "assistant", "content": "Yes I can reset it, I just need one more piece of info to allow me to do so. A PIN number or answer to your security question."}]
|
I have my security question but not my pin
| 11 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "So it appears your username is cmin1"}, {"role": "user", "content": "Thanks"}, {"role": "user", "content": "can you reset my password for me"}, {"role": "assistant", "content": "Yes I can reset it, I just need one more piece of info to allow me to do so. A PIN number or answer to your security question."}, {"role": "user", "content": "I have my security question but not my pin"}]
|
Security Answer: Alexander
| 12 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "So it appears your username is cmin1"}, {"role": "user", "content": "Thanks"}, {"role": "user", "content": "can you reset my password for me"}, {"role": "assistant", "content": "Yes I can reset it, I just need one more piece of info to allow me to do so. A PIN number or answer to your security question."}, {"role": "user", "content": "I have my security question but not my pin"}, {"role": "user", "content": "Security Answer: Alexander"}, {"role": "assistant", "content": "Either one is fine"}, {"role": "assistant", "content": "And here we go. Here is your temporary password, change it as you see fit: l39qxlaxpll"}]
|
Thanls so much
| 13 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "So it appears your username is cmin1"}, {"role": "user", "content": "Thanks"}, {"role": "user", "content": "can you reset my password for me"}, {"role": "assistant", "content": "Yes I can reset it, I just need one more piece of info to allow me to do so. A PIN number or answer to your security question."}, {"role": "user", "content": "I have my security question but not my pin"}, {"role": "user", "content": "Security Answer: Alexander"}, {"role": "assistant", "content": "Either one is fine"}, {"role": "assistant", "content": "And here we go. Here is your temporary password, change it as you see fit: l39qxlaxpll"}, {"role": "user", "content": "Thanls so much"}]
|
will do
| 14 |
Customer name is crystal minh. membership level is silver. phone number is (480) 518-8723. delivery address is 0953 lincoln ave la fayette, ny 93091.
|
account_access: recover_password
|
{"scenario": {"personal": {"customer_name": "crystal minh", "member_level": "silver", "phone": "(480) 518-8723", "security_answer": "alexander"}, "order": {"street_address": "0953 lincoln ave", "full_address": "0953 lincoln ave la fayette, ny 93091", "city": "la fayette", "state": "ny", "zip_code": "93091"}, "product": {"names": [], "amounts": []}, "flow": "account_access", "subflow": "recover_password"}, "total_dialogue_turns": 32, "split": "train", "use_delexed": false, "flow": "account_access", "subflow": "recover_password", "customer_name": "crystal minh", "member_level": "silver"}
|
[{"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hello, how may i help you today?"}, {"role": "user", "content": "I want to check the status of my order"}, {"role": "user", "content": "but I've forgotten my password"}, {"role": "assistant", "content": "Oh I am sorry to hear that, let's see what we can do about this."}, {"role": "assistant", "content": "May I have your full name or account ID?"}, {"role": "user", "content": "Crystal Minh"}, {"role": "assistant", "content": "Next, may I have your username?"}, {"role": "user", "content": "Honestly, I don't know what I used"}, {"role": "assistant", "content": "No problem, we are going to need that so I will need some additional info to get it."}, {"role": "assistant", "content": "I will need 2 of the 3 for the following: zipcode, phone number or email address"}, {"role": "user", "content": "93091"}, {"role": "user", "content": "(480) 518-8723"}, {"role": "assistant", "content": "Fantastic, let me get this for you."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "So it appears your username is cmin1"}, {"role": "user", "content": "Thanks"}, {"role": "user", "content": "can you reset my password for me"}, {"role": "assistant", "content": "Yes I can reset it, I just need one more piece of info to allow me to do so. A PIN number or answer to your security question."}, {"role": "user", "content": "I have my security question but not my pin"}, {"role": "user", "content": "Security Answer: Alexander"}, {"role": "assistant", "content": "Either one is fine"}, {"role": "assistant", "content": "And here we go. Here is your temporary password, change it as you see fit: l39qxlaxpll"}, {"role": "user", "content": "Thanls so much"}, {"role": "user", "content": "will do"}, {"role": "assistant", "content": "Is there anything else I can help you with today?"}]
|
That's all for now
| 15 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}]
|
hi
| 1 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}]
|
I want to know where my package is
| 2 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}]
|
Alessandro Phoenix
| 3 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}]
|
I've been waiting for 5 days now
| 4 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}]
|
thanks
| 5 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}]
|
T8ZJTML3WE and 7885261913
| 6 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}, {"role": "user", "content": "T8ZJTML3WE and 7885261913"}, {"role": "assistant", "content": "I'm osrry just some more information to validate the purchas.e username and email address"}]
|
alessandrop123 and alessandrop@email.com
| 7 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}, {"role": "user", "content": "T8ZJTML3WE and 7885261913"}, {"role": "assistant", "content": "I'm osrry just some more information to validate the purchas.e username and email address"}, {"role": "user", "content": "alessandrop123 and alessandrop@email.com"}]
|
sorry alessandrop123@email.com
| 8 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}, {"role": "user", "content": "T8ZJTML3WE and 7885261913"}, {"role": "assistant", "content": "I'm osrry just some more information to validate the purchas.e username and email address"}, {"role": "user", "content": "alessandrop123 and alessandrop@email.com"}, {"role": "user", "content": "sorry alessandrop123@email.com"}, {"role": "assistant", "content": "What does the shipping status say on your account?"}]
|
it says sent but obviously it's not..please send it again
| 9 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}, {"role": "user", "content": "T8ZJTML3WE and 7885261913"}, {"role": "assistant", "content": "I'm osrry just some more information to validate the purchas.e username and email address"}, {"role": "user", "content": "alessandrop123 and alessandrop@email.com"}, {"role": "user", "content": "sorry alessandrop123@email.com"}, {"role": "assistant", "content": "What does the shipping status say on your account?"}, {"role": "user", "content": "it says sent but obviously it's not..please send it again"}, {"role": "assistant", "content": "Okay, I can certainly do that for you. What item/s did you order?"}]
|
it's been 5 days and this is already taking a long time
| 10 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}, {"role": "user", "content": "T8ZJTML3WE and 7885261913"}, {"role": "assistant", "content": "I'm osrry just some more information to validate the purchas.e username and email address"}, {"role": "user", "content": "alessandrop123 and alessandrop@email.com"}, {"role": "user", "content": "sorry alessandrop123@email.com"}, {"role": "assistant", "content": "What does the shipping status say on your account?"}, {"role": "user", "content": "it says sent but obviously it's not..please send it again"}, {"role": "assistant", "content": "Okay, I can certainly do that for you. What item/s did you order?"}, {"role": "user", "content": "it's been 5 days and this is already taking a long time"}]
|
Michail_Kors Jeans
| 11 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}, {"role": "user", "content": "T8ZJTML3WE and 7885261913"}, {"role": "assistant", "content": "I'm osrry just some more information to validate the purchas.e username and email address"}, {"role": "user", "content": "alessandrop123 and alessandrop@email.com"}, {"role": "user", "content": "sorry alessandrop123@email.com"}, {"role": "assistant", "content": "What does the shipping status say on your account?"}, {"role": "user", "content": "it says sent but obviously it's not..please send it again"}, {"role": "assistant", "content": "Okay, I can certainly do that for you. What item/s did you order?"}, {"role": "user", "content": "it's been 5 days and this is already taking a long time"}, {"role": "user", "content": "Michail_Kors Jeans"}, {"role": "assistant", "content": "A new order has been created and will be shipped overnight."}]
|
thanks
| 12 |
Customer name is alessandro phoenix. membership level is bronze. email is alessandrop123@email.com. phone number is (698) 719-9883. order ID is 7885261913. purchase date was 2019-08-06. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]. delivery address is 3049 lincoln ave san mateo, mi 16448.
|
shipping_issue: missing
|
{"scenario": {"personal": {"account_id": "t8zjtml3we", "customer_name": "alessandro phoenix", "email": "alessandrop123@email.com", "member_level": "bronze", "phone": "(698) 719-9883", "username": "alessandrop123"}, "order": {"street_address": "3049 lincoln ave", "full_address": "3049 lincoln ave san mateo, mi 16448", "city": "san mateo", "num_products": "2", "order_id": "7885261913", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 54, 'image_url': 'images/michael_kors-jeans.jpeg'}, {'brand': 'tommy_hilfiger', 'product_type': 'shirt', 'amount': 54, 'image_url': 'images/tommy_hilfiger-shirt.jpeg'}]", "purchase_date": "2019-08-06", "state": "mi", "zip_code": "16448"}, "product": {"names": ["michael_kors jeans", "tommy_hilfiger shirt"], "amounts": [54, 54]}, "flow": "shipping_issue", "subflow": "missing"}, "total_dialogue_turns": 28, "split": "train", "use_delexed": false, "flow": "shipping_issue", "subflow": "missing", "customer_name": "alessandro phoenix", "member_level": "bronze"}
|
[{"role": "assistant", "content": "hi!"}, {"role": "user", "content": "hi"}, {"role": "assistant", "content": "Hoe can I help you?"}, {"role": "user", "content": "I want to know where my package is"}, {"role": "assistant", "content": "Okay, I can look into that issue for you. Can I have your name please?"}, {"role": "user", "content": "Alessandro Phoenix"}, {"role": "user", "content": "I've been waiting for 5 days now"}, {"role": "assistant", "content": "Okay thank you I will check into it."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Can i have the account ID and order ID"}, {"role": "user", "content": "T8ZJTML3WE and 7885261913"}, {"role": "assistant", "content": "I'm osrry just some more information to validate the purchas.e username and email address"}, {"role": "user", "content": "alessandrop123 and alessandrop@email.com"}, {"role": "user", "content": "sorry alessandrop123@email.com"}, {"role": "assistant", "content": "What does the shipping status say on your account?"}, {"role": "user", "content": "it says sent but obviously it's not..please send it again"}, {"role": "assistant", "content": "Okay, I can certainly do that for you. What item/s did you order?"}, {"role": "user", "content": "it's been 5 days and this is already taking a long time"}, {"role": "user", "content": "Michail_Kors Jeans"}, {"role": "assistant", "content": "A new order has been created and will be shipped overnight."}, {"role": "user", "content": "thanks"}, {"role": "assistant", "content": "Is there anything else I can do for you?"}]
|
no, have a good day
| 13 |
Customer name is sanya afzal. membership level is gold. phone number is (085) 130-6972. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1347 2nd ave monterey, ny 18678.
|
single_item_query: jeans_how_3
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(085) 130-6972"}, "order": {"street_address": "1347 2nd ave", "full_address": "1347 2nd ave monterey, ny 18678", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "18678"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}]
|
Hi. I have a question before I purchase some jeans.
| 1 |
Customer name is sanya afzal. membership level is gold. phone number is (085) 130-6972. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1347 2nd ave monterey, ny 18678.
|
single_item_query: jeans_how_3
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(085) 130-6972"}, "order": {"street_address": "1347 2nd ave", "full_address": "1347 2nd ave monterey, ny 18678", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "18678"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi. I have a question before I purchase some jeans."}]
|
I'm looking at the Michael Kors jeans and I'm wondering what the outseam leg length is?
| 2 |
Customer name is sanya afzal. membership level is gold. phone number is (085) 130-6972. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1347 2nd ave monterey, ny 18678.
|
single_item_query: jeans_how_3
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(085) 130-6972"}, "order": {"street_address": "1347 2nd ave", "full_address": "1347 2nd ave monterey, ny 18678", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "18678"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi. I have a question before I purchase some jeans."}, {"role": "user", "content": "I'm looking at the Michael Kors jeans and I'm wondering what the outseam leg length is?"}, {"role": "assistant", "content": "The Michael Kors Jeans have an outseam of 42 inches."}, {"role": "assistant", "content": "Pretty long, but you will be able to get them tailored to your exact height after buying them."}]
|
That is pretty long. hmmm.
| 3 |
Customer name is sanya afzal. membership level is gold. phone number is (085) 130-6972. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1347 2nd ave monterey, ny 18678.
|
single_item_query: jeans_how_3
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(085) 130-6972"}, "order": {"street_address": "1347 2nd ave", "full_address": "1347 2nd ave monterey, ny 18678", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "18678"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi. I have a question before I purchase some jeans."}, {"role": "user", "content": "I'm looking at the Michael Kors jeans and I'm wondering what the outseam leg length is?"}, {"role": "assistant", "content": "The Michael Kors Jeans have an outseam of 42 inches."}, {"role": "assistant", "content": "Pretty long, but you will be able to get them tailored to your exact height after buying them."}, {"role": "user", "content": "That is pretty long. hmmm."}]
|
Well thanks for the info. I'll have to think about that.
| 4 |
Customer name is sanya afzal. membership level is gold. phone number is (085) 130-6972. ordered products: [{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]. delivery address is 1347 2nd ave monterey, ny 18678.
|
single_item_query: jeans_how_3
|
{"scenario": {"personal": {"customer_name": "sanya afzal", "member_level": "gold", "phone": "(085) 130-6972"}, "order": {"street_address": "1347 2nd ave", "full_address": "1347 2nd ave monterey, ny 18678", "city": "monterey", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'jeans', 'amount': 59, 'image_url': 'images/michael_kors-jeans.jpeg'}]", "state": "ny", "zip_code": "18678"}, "product": {"names": ["michael_kors jeans"], "amounts": [59]}, "flow": "single_item_query", "subflow": "jeans_how_3"}, "total_dialogue_turns": 13, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "jeans_how_3", "customer_name": "sanya afzal", "member_level": "gold"}
|
[{"role": "assistant", "content": "Hi, how can I help you?"}, {"role": "user", "content": "Hi. I have a question before I purchase some jeans."}, {"role": "user", "content": "I'm looking at the Michael Kors jeans and I'm wondering what the outseam leg length is?"}, {"role": "assistant", "content": "The Michael Kors Jeans have an outseam of 42 inches."}, {"role": "assistant", "content": "Pretty long, but you will be able to get them tailored to your exact height after buying them."}, {"role": "user", "content": "That is pretty long. hmmm."}, {"role": "user", "content": "Well thanks for the info. I'll have to think about that."}, {"role": "assistant", "content": "You're welcome, is there anything else you need?"}]
|
That's all for now.
| 5 |
Customer name is norman bouchard. membership level is guest. phone number is (727) 273-0631. ordered products: [{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]. delivery address is 3064 2nd ave jacksonville, mi 8508.
|
single_item_query: shirt_how_3
|
{"scenario": {"personal": {"customer_name": "norman bouchard", "member_level": "guest", "phone": "(727) 273-0631"}, "order": {"street_address": "3064 2nd ave", "full_address": "3064 2nd ave jacksonville, mi 8508", "city": "jacksonville", "num_products": "1", "products": "[{'brand': 'michael_kors', 'product_type': 'shirt', 'amount': 89, 'image_url': 'images/michael_kors-shirt.jpeg'}]", "state": "mi", "zip_code": "8508"}, "product": {"names": ["michael_kors shirt"], "amounts": [89]}, "flow": "single_item_query", "subflow": "shirt_how_3"}, "total_dialogue_turns": 11, "split": "train", "use_delexed": false, "flow": "single_item_query", "subflow": "shirt_how_3", "customer_name": "norman bouchard", "member_level": "guest"}
|
[{"role": "assistant", "content": "Thank you for contacting Acme. How may I help you today?"}]
|
Hello, I would like to know how long the arm length is for the Michael Kors shirt?
| 1 |
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