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|---|---|---|
@united you need a bag bouncer. Get it together
| 2negative
| 1,319 |
@united and learn how to book flights. http://t.co/MHHS9RUpLv
| 0neutral
| 1,320 |
@united @ShowExpert what is going on with United's Mileage Program? You pay $500 for a ticket and get a fraction of that as PQD credit?
| 2negative
| 1,321 |
@united you need to retrain your flight attendants. Saying there is no more room for carry ons when there actually is, is not cool.
| 2negative
| 1,322 |
UA3388 @united was Cancelled Flightled not delayed. Re-Flight Booking Problems still 90 miles from home. At least acknowledge the Cancelled Flightlation.
| 2negative
| 1,323 |
@united never ever again will I be Flight Booking Problems a flight with United or any affiliate if there is a chance to get on a United flight
| 2negative
| 1,324 |
@united Was able to send the DM. All good now.
| 1positive
| 1,325 |
@united three delayed flights and missed connections on first class flights and not get any compensation for losing those seats...
| 2negative
| 1,326 |
@united and after being on hold for an hour the day before to sort it out and being told it's fine it should be fine when you arrive to fly
| 2negative
| 1,327 |
@united - it's been almost 2 weeks and still no word from DOT on update of london fare to us cities? any updates on your end?
| 2negative
| 1,328 |
@united Thanks. Got it straightend out last night.
| 0neutral
| 1,329 |
@united well for a start it would be nice if your ticket was actually in the system when you change a flight
| 2negative
| 1,330 |
@united any chance flight 3745 is being delayed?? nervous about driving to DFW in this weather to drop off my brother
| 0neutral
| 1,331 |
@united Another awful experience and Victoria at the check in desk in STL could not have been more rude and condescending.
| 2negative
| 1,332 |
@united no they did not want to deliver at my house. Had to go to sombrons else house
| 2negative
| 1,333 |
@united have Michelle at T1 ORD train your other staff on how to treat customers. A refreshing pleasure to deal with.
| 1positive
| 1,334 |
"@united I guess you have to ""follow"" me in order for me to send you a DM.. I tried and it won't send."
| 2negative
| 1,335 |
@united Will definitely do so. Sending a DM now.
| 0neutral
| 1,336 |
@united Stopped flying @united 1 yr ago bc of aggressive policy on carryon @bdl listening to pssngrs forced to chk@preboard,#notcomingback
| 2negative
| 1,337 |
@united I have sent a message with a bag tag. Have you looked?
| 2negative
| 1,338 |
@united - Group 2 line gets longer every week. Almost no one left for Groups 3-5 anymore. Time to make Explorer Card Group 3?
| 0neutral
| 1,339 |
@united just sent you a message on Facebook, how do I follow up a complaint re. Missing clothing out of checked baggage?
| 2negative
| 1,340 |
"@united why do I check in online if I still have to wait in line for an hour to ""check in"" at counter? #fuckinlame @naia_miaa"
| 2negative
| 1,341 |
@united very poor customer service. I WILL think again befor Flight Booking Problems another United flight.
| 2negative
| 1,342 |
@united an over booked flight to start with and a red eye from lax to bos with no reclining seat.... #lastflightwithyouever
| 2negative
| 1,343 |
@united hi -- @united was. Thank you!
| 0neutral
| 1,344 |
@united an efficient layout at kiosks/bag drop lines would help as there is no definition to space. Additional friendly and helpful staff
| 2negative
| 1,345 |
"@united - 75% of a plane's passengers boarding in your ""Premier"" groups might be an indication of a broken process."
| 2negative
| 1,346 |
@united Any news about the departure of the flight UA51?
| 0neutral
| 1,347 |
@united EWR agent Barbara was FABULOUS and an example of CUST. SERV. A pleasure talking to you_Ù÷_ http://t.co/KMQuLY9g5E
| 1positive
| 1,348 |
@united Cancelled Flightled a flight cause the crew needed sleep.But it's totally okay to wake me up at 3am just to let me know it's Cancelled Flightled, again.
| 2negative
| 1,349 |
@united changed my last name for my MileagePlus acct on the site in an hour. @BA_USA had me on hold for 20mins, then 5 days & no change yet
| 2negative
| 1,350 |
@united flight landed 13 hours ago, 2 more flights CMH-IAD last night and still no bag..could have driven it from CMH
| 2negative
| 1,351 |
@united someone should send a note to the revenue management team and ask about all the open BF and GF seats on 919.
| 0neutral
| 1,352 |
@united Do you have a further update on the suitcase today please.
| 2negative
| 1,353 |
@united literally sucks
| 2negative
| 1,354 |
@united thanks for the upgrade today great way to start my week! Cc: @CiscoJimFrench @cobedien
| 1positive
| 1,355 |
@united Maybe be hiring your own ground staff at LAX when multiple gate agents tell you your baggage is loaded you expect it to be. HOPELESS
| 2negative
| 1,356 |
@united basically, I need to leave from Hawaii Late Flight evening (midnight) and get back to Philly Late Flight Monday night. Most trips get me in Tues
| 0neutral
| 1,357 |
@united I would encourage you to re-interview the sole flight attendant on UAL 6166 from BUF to ORD. Blatantly not stable. Uncomfortable.
| 2negative
| 1,358 |
@united this is the second time my flights been Cancelled Flightled... Like really?
| 2negative
| 1,359 |
@united really 1st flt frm IAD 2 IAH is - Late Flight & -going via Nashville? #inconvenience. Downgraded but not on ticket
| 2negative
| 1,360 |
@united yes please. Going to drive the 6 hours.
| 0neutral
| 1,361 |
@united I am impressed with your super-fast reply to @CGJase
| 1positive
| 1,362 |
@united hi JP, with the help of an awesome TSA representative, I was able to get it all taken care of. Thank you!
| 1positive
| 1,363 |
@united First complaint filed on Feb 11th, over 10 days now and still no response....disappointed but not surprised....
| 2negative
| 1,364 |
@united Morning! 4603 has been delayed by 7 hours. Can you get me to Newark for my 10am meeting?
| 2negative
| 1,365 |
@united please stop spending mktg $ on branding ads. Use savings to improve #cxp. 1hr wait for luggage due to short staff is unacceptable
| 2negative
| 1,366 |
@united the child is two years old
| 0neutral
| 1,367 |
@united it's 430am and wife still doesn't have her luggage which was promised by 8pm and said to be on its way File number: DCA48810M #Fail
| 2negative
| 1,368 |
@united was trying to change a flight online but got an error can you help via DM?
| 2negative
| 1,369 |
@united followed you and DM'd you
| 0neutral
| 1,370 |
@united the staff was rather efficient and got us solutions just freaked me out a little being in limbo in the air.
| 1positive
| 1,371 |
@united you are terrible.
| 2negative
| 1,372 |
@united @DENAirport United 787 in snowy Denver. http://t.co/w1AaKJumXA
| 0neutral
| 1,373 |
@united I'm glad you didn't mean to, but it doesn't excuse your inefficiency! Only took 70min for the bags, we were your only arrival flight
| 2negative
| 1,374 |
@united I attempted to book a ticket 3 times and kept getting a 'error' message. I hope you didn't still charge me.
| 2negative
| 1,375 |
@united Û_ But friendly efficient air attendants in coach #UA992 http://t.co/49pV3KcHNR
| 2negative
| 1,376 |
@united Coach interior on UA 992 looked like it was salvaged from the 80s. Tiny unusable video, no power & lifevests on the floor #UA992 Û_
| 2negative
| 1,377 |
@united Now about two dozen back in line to see a single CSR for reFlight Booking Problems final leg. (Kiosks on fritz.)
| 2negative
| 1,378 |
@united on plane to Newark now. I was checked in as Rebecca Levi. My bag is under her name too.
| 2negative
| 1,379 |
@united can you help me add my KTN to this reservation PLZ?
| 0neutral
| 1,380 |
@united aaaand 7 hours Late Flightr won't be catching a flight til 6AM...stuck in at airport in a snowstorm with no hotel-how's that for patience?
| 2negative
| 1,381 |
@united whats UA 1205 lax - newark ??
| 0neutral
| 1,382 |
@united @DelonGerry ual sucks
| 2negative
| 1,383 |
@united not happening. Delta took care of us. Peace!
| 2negative
| 1,384 |
BUT @united just re-booked to BOS; UGGH!! now 3 hour bus to WMASS home. Could have flown to BDL & back to DC in same time. #unitedairlines
| 2negative
| 1,385 |
@united you have now lost my bag. Never ever flying United again #joke
| 2negative
| 1,386 |
@united appreciate it, but changing time by 10 min multiple times 6 hours before flight is just annoying and seems like you have 0 clue
| 2negative
| 1,387 |
"@united Missed UA1568 connection due 2 mechanical failure UA1543 (""uplink prob""). I will lose ~$400 in clients Mon. How can you compensate?"
| 2negative
| 1,388 |
@united you'll be hearing from me for sure.
| 0neutral
| 1,389 |
@United so you jacked out my cousins trip to Portland and then Cancelled Flightled her return trip?! No more United
| 2negative
| 1,390 |
@united Yes I did. We headed out to de-ice 5 minutes after I sent it to you. Made it to Austin, but am now waiting for the luggage.
| 2negative
| 1,391 |
@united In Ethiopia adopting a child. Need flight home from ADD to GRR Late Flight 2/27 or very early 2/28. (need to change existing reservation)
| 0neutral
| 1,392 |
@united after a Cancelled Flighted flight, and 2 delays, you lost my luggage AGAIN! You're the WORST! Disgraceful! Awful company, horrible service!
| 2negative
| 1,393 |
@united doesn't help the 100 or more passengers that just arrived an hour Late Flight.
| 2negative
| 1,394 |
@united 40 minutes on tarmac now. That's after 9 hour delay.
| 2negative
| 1,395 |
@united I am very glad I took care of own rescheduling now that UA 1580 from OGG was Cancelled Flightled. http://t.co/H3k3oWOhD1
| 2negative
| 1,396 |
@united Tried filling out the status match form and got hit with an error message. How can I tell if it went through? http://t.co/JbDkxd6eFz
| 2negative
| 1,397 |
@united Is flight 746 going to sit on the tarmac FOREVER?????????
| 2negative
| 1,398 |
@united One of your workers refused to give me her name as a reference for my notes. Her tone & language was very unprofessional.
| 2negative
| 1,399 |
@united that's why I blame your company. Because it had every opportunity to do a job and managed to fail each time for just lazy reasons
| 2negative
| 1,400 |
@united I wanna be grand staff
| 1positive
| 1,401 |
@united SF crew lack a lot of customer service, LAX employees are a lot better. Wonder why...
| 2negative
| 1,402 |
@united that's why I missed my flight. If the flight had been held for 5 minutes I would have made it. I watched it pull away from the gate
| 2negative
| 1,403 |
@united also didn't ice the frozen metal walkway. Wasted 40 minutes because no one knew how to do simple jobs.
| 2negative
| 1,404 |
@united your ground crew was inept and left a truck sitting on the Tarmac. Didn't have a gate agent once we got a gate.
| 2negative
| 1,405 |
@united I wanna be ride United airline! I love airplane
| 1positive
| 1,406 |
@united after 2 days - 1 flight Cancelled Flightled, another delay for 8 hours- united gave me a $7 food voucher. That's how much they value my time??
| 2negative
| 1,407 |
@united checked me in through security under the wrong name and given the wrong boarding pass. #AirlineSecurity
| 2negative
| 1,408 |
@united what the hell? Flight 746. Delayed since 3 pm, finally boarded and now sitting on the tarmac? Is this f&&%$cking plane Ever leaving?
| 2negative
| 1,409 |
@united Actually, the flight was just Cancelled Flightled! http://t.co/Qf0Oc2HqeZ
| 2negative
| 1,410 |
@united I am a loyal Premier Platinum member, but the lack of communication was really bad. Also, i donÛªt see that it has taken off yet
| 2negative
| 1,411 |
@united thanks for having changed me. Managed to arrive with only 8 hours of delay and exhausted
| 2negative
| 1,412 |
@united This is the 2nd time I was rebooked (w/delays), and for reasons unreLate Flightd to weather. How do I go about requesting a flight voucher?
| 2negative
| 1,413 |
"@united If you consider 50 mins for bags @ 10:00pm on a Sunday night ""as fast as they can"", you should reconsider what you think that means."
| 2negative
| 1,414 |
@united It's the horrible attitude from staff after , not just the delay. Not the level of service or respect one expects from United
| 2negative
| 1,415 |
@united why do you want me to be loyal if don't let me carry on my bag that easily fits in overhead
| 2negative
| 1,416 |
@united UA flight 1247. SFO to LAX took my carry on at gate. I'm Group 2, overhead bins are empty
| 0neutral
| 1,417 |
@united On top of that I paid for 1st class and my wife got stuck in coach.
| 2negative
| 1,418 |
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