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|---|---|---|
@united ...would be on the next flight to Hayden/steamboat
| 0neutral
| 1,619 |
@united we needed to be at steamboat for a meeting by 3pm so we took a shuttle. The United customer service people said the bag would be on
| 2negative
| 1,620 |
@united, there is no good word for describing how angry and pissed off of a customer you have made me.
| 2negative
| 1,621 |
@united Late Flight 2014 and 2015 are huge step towards decline in service, and your agents, not all, are as arrogant as ever. #UnitedAirlines
| 2negative
| 1,622 |
@united Denver baggage handlers you totally impressed us today. Our lungs barely made the run to connect but our bags had no problem! #DEN
| 1positive
| 1,623 |
@united flight 3870 to Newark, stuck in the runway. About to miss my connection and they are just sorry for my inconvenience!!!!!!
| 2negative
| 1,624 |
@united false.
| 2negative
| 1,625 |
@united sitting on the runway in Newark, they won't let the plane to a gate. My connection boards in 1 minute. @united hates us all.
| 2negative
| 1,626 |
@united thanks, it was my first time in a United lounge and felt welcomed.
| 1positive
| 1,627 |
.@united all other ANA ticket holders get to use the lounge, too. But not us. Because United booked us. #grumpykim
| 2negative
| 1,628 |
@united Good evening, UA. Can you assist with an issue via DM?
| 0neutral
| 1,629 |
@united Never had a flight delayed an hour due to an unbalanced load. And more delays at @flyLAXairport. Great job idiots.
| 2negative
| 1,630 |
@united 100. % failure in 2015 #UnitedAirlines
| 2negative
| 1,631 |
@united can Cancelled Flight my flight anytime if this is where they keep me for the night.. http://t.co/avRTOWTyzk
| 1positive
| 1,632 |
@united you guys suck, 2 1/2 delay to get out of ers and didn't even have curtesy to let me know, #UnitedAirlines
| 2negative
| 1,633 |
@united Unfortunately had a bad experience flying with you on Saturday. Inpolite crew, bad delays.
| 2negative
| 1,634 |
@united seriously? 45 min on the plane at bhm and now 30 min in baggage and still no bags? #worstairlineever
| 2negative
| 1,635 |
@united thanks for updating me about the 1+ hour delay the exact second I got to ATL. _ÙªÉ_ÙªÉ_ÙªÉ
| 1positive
| 1,636 |
@united but we are on All Nippon now (booked by United to replace the one we missed).
| 2negative
| 1,637 |
@united what is this subtlety gate changes? Are you kidding with me?
| 2negative
| 1,638 |
"@united been good 15yr ""friendly skies"" relationship. 2day agent told me I'm ""only Canadian"" and thus not good enough for military preboard"
| 2negative
| 1,639 |
@united yes was trying to upgrade my seat. Now there are no available spots
| 2negative
| 1,640 |
?ÛÏ@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?Û? inconvience*
| 2negative
| 1,641 |
?ÛÏ@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?Û? free tickets , for the i convince .
| 0neutral
| 1,642 |
?ÛÏ@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?Û? the service just hasn't been great.
| 2negative
| 1,643 |
.@united I think not. I'm not flying you again, if I can help it.
| 2negative
| 1,644 |
@united Resolved. Over hour of work on ground & somehow the system reset itself during takeoff. I appreciate the quick response/service.
| 1positive
| 1,645 |
@united always a fucken nightmare with your airline. #fail #lazy #alwaysLate Flight #worstairlineever
| 2negative
| 1,646 |
@united we were told when we checked in, as soon as we were allowed to, that there are no other seats available on the plane except middle.
| 2negative
| 1,647 |
@united EVERYTIME I fly UR airline I hate you even more ! Thanks for the terrible service on flight 1071
| 2negative
| 1,648 |
.@united Really? Was bumped down from Gold status, asked to pay $$ to keep it, and get fewer miles... How is that worth it?
| 2negative
| 1,649 |
@united you always surprise me with the awfulness of your airline. You guys suck. #worst
| 2negative
| 1,650 |
@united that I would get on early enough to not have to green tag. but no go. if not for Otis I would be still sitting at ORD
| 2negative
| 1,651 |
@united and to add to my earlier tweet. This was my daughters 5th Bday present. Thank you for the hard work and making it happen.
| 1positive
| 1,652 |
@united you have a guy named Otis at ORD that knows what #customerservice is. he was able to get my bag to me. I upgraded just to be sure
| 1positive
| 1,653 |
@united @lpdstock tweet bots obviously don't get sarcasm, making computers more and more like real people.
| 2negative
| 1,654 |
@united you all do a wonderful job today. Got my wife, daughter, and myself from PGH to Orlando after out flight was delayed luggage and all
| 1positive
| 1,655 |
@united customer service what's That???
| 2negative
| 1,656 |
@united -- overFlight Booking Problems planes, Departing delayed, Returning for 'more quick fixes' & breaking out attitudy-customer service? #worstairline
| 2negative
| 1,657 |
FAA invest near miss on O'Hare runway last wk:http://t.co/jVJ73ZZa4A"
| 0neutral
| 1,659 |
@united Pay for a cab back to the airport to show baggage dept. my wet shirts and suit is not a viable option. 2nd time this has happened!!
| 2negative
| 1,660 |
@united that's what you have said for years, you are losing customers!!!!!!
| 2negative
| 1,661 |
@united I am UA elite Gold and have a UA Chase pres. plus credit card. How many EQM's do I need to get Platinum Elite!
| 0neutral
| 1,662 |
@united. Once again your lack of customer centricity us astounding
| 2negative
| 1,663 |
@united now this http://t.co/uygeW2Nosr
| 2negative
| 1,664 |
@united Would be nice if @staralliance partner tickets that don't provide full PQM credit are more obvious before purchase. Lost 1,200 miles
| 2negative
| 1,665 |
@united nope. Even better there were 4 seats. And due to W&B first to raise hands got to move up. I wasn't fast enough.
| 1positive
| 1,666 |
@united now maintenance issues with flight 5639 and more issues with passengers that will miss connections needing to get off
| 2negative
| 1,667 |
@united look at this beauty _Ù÷ä dc-10 united airlines _Ù÷ä Hope you like this beauty _Ù÷ä http://t.co/NS1aCFqCdQ
| 1positive
| 1,668 |
@united seriously what's with the slow #wifi on this flight! If the speed was going to change for the worse then the price shouldn't go up!
| 2negative
| 1,669 |
. @united 5 hours, 3 gates, and 3 planes Late Flightr still not an update, explanation, or apology to be had. #WorstAirlineEver #UnitedAirlines
| 2negative
| 1,670 |
@united your gate attendant had some snobby remarks, your customer service is like playing poker with my sisters kids!
| 2negative
| 1,671 |
@united Poor cabin luggage service on UA1266 to BOS, I was forced to check in even when there was empty space for bags in the overhead!
| 2negative
| 1,672 |
@united when I click that link it wants my flight info. I haven't booked a flight yet. I read you waive fees for military, it this true?
| 0neutral
| 1,673 |
@united no, we still have not heard anything from anyone at @united or the @ErieAirport
| 2negative
| 1,674 |
@united every time I search a flight your site logs me out and gives error message. About to book on a different airline and Cancelled Flight my card.
| 2negative
| 1,675 |
@united so the last seg of my flight from Denver (DEN) to hayden/steamboat (HDN) for 8am got Cancelled Flightled and I need help finding my luggage
| 2negative
| 1,676 |
@united 8 hours Late Flightr and I'm siting on another plane waiting to leave. I think a credit is in order for this terrible service!
| 2negative
| 1,677 |
@united I'll let you know week after next when I do another coast-coast RT again.
| 0neutral
| 1,678 |
@united We waited 40 min for our bags after a 45 min flight #nomorecheckedbags
| 2negative
| 1,679 |
@united now let there also pls be in-flight live TV on UA469 DEN-EWR so I can watch the #Oscars ??
| 2negative
| 1,680 |
@UnitedÛÜ has Cancelled Flighted 1 arrival into SHV tonight & the 1st departure flight on Mon, Feb 23rd. Check with your airline for flight status.
| 2negative
| 1,681 |
@united it was such a lovely part of this long day - attendants on UA5168 (most) /UA795 were beyond exceptional today. #GiveThoseLadiesRaise
| 1positive
| 1,682 |
@united 4 open seats in 1st class on UA 2065. Way to honor your upgrade policy for freq flyers and/or honor an employee with an upgrade.
| 0neutral
| 1,683 |
@united I trust you enough to put my coat in my checked bag!
| 1positive
| 1,684 |
@united yes I have & they're unsure when it would come.This has never happened on any airline and my first time with @united #disappointed
| 2negative
| 1,685 |
@united of course. But interesting how United doesn't seem to have a good sense on what's happening with flight
| 2negative
| 1,686 |
@united pushing five hours and my time is worth nothing to you. reFlight Booking Problems not an option unfortunately.
| 2negative
| 1,687 |
@united finally made it to rep, who solved my problem.
| 1positive
| 1,688 |
@united you guys are complete ass
| 2negative
| 1,689 |
@united thanks gate agent extraordinaire Seau Fong for helping me get re-booked out of Boise and (hopefully) home to NYC sometime tonight!
| 1positive
| 1,690 |
@united why are your agents working so slowly to rebook people who are on #UA1481. We have all wasted an entire day at STT.
| 2negative
| 1,691 |
@united Thank y'all for being an amazing airline who knows how to treat their customers. you guys rock!
| 1positive
| 1,692 |
@united you friend's flt from ase to Denver is Cancelled Flightled for tomorrow. Can you help with rebook?
| 0neutral
| 1,693 |
@united - Plane came in with broken seat. Rather than fix it they put a broken sign on it and separated me from my kids.
| 2negative
| 1,694 |
@united worst flying experience ever and they tried to blame it on ATC?! I watched them load bags for 30min after boarding 45min Late Flight
| 2negative
| 1,695 |
@united used to (still do?) let you listen to flight radio...I often did...interesting to me #TCMParty #CE3K #31DaysOfOscar
| 0neutral
| 1,696 |
@united went to Customer Service kiosk and they were able to help out! Still thanks for following up!
| 1positive
| 1,697 |
@united have you read your own same day travel change policy?
| 2negative
| 1,698 |
@united your b737-800w literally the smallest seats I have ever have, my dad got stuck In the tiny bathroom ad well #disspointed #premier1k
| 2negative
| 1,699 |
@united AND WE GOT ZERO VOUCHERS FOR HOTEL OR CAB. I expect some SERIOUS mileage credits.
| 0neutral
| 1,700 |
@united nope all set. Thx for checking.
| 1positive
| 1,701 |
@united +the plane.
| 0neutral
| 1,702 |
"@united my flight was already Cancelled Flightled this morning because of a ""snow storm in Denver"". And now I'm in DC waiting for a pilot to get on+"
| 2negative
| 1,703 |
@united still sucks. I don't understand why you have two cust service agents for a long line at Houston international b gate #unitedsucks
| 2negative
| 1,704 |
"@united the most frustrating flying experience. One continuous ""I dunno what time you will leave today. "". Dunno?! That's code for ...?"
| 2negative
| 1,705 |
@united on 2/20 Denver AP, gate B91 (destination Santa Fe), agent Ashley did an amazing job in the face of an angry traveler. Kudos.
| 1positive
| 1,706 |
@united has an United flight ever been on time. #americanisbetter
| 2negative
| 1,707 |
@united I'd rather spend two days in the back seat of a Volkswagen than two hours on your plane! #disgruntled #whatacluster
| 2negative
| 1,708 |
@united my flight was supposed to depart to Boston at 4:36 and now it's departing at 6:30 due to issues with finding a pilot. Thanks a lot!!
| 2negative
| 1,709 |
@united I suppose your customers enjoy screaming toddlers then. Not my problem if someone complains!
| 2negative
| 1,710 |
@united you could give me free flights for life, and I'd still choose to purchase my tickets from a competitor.
| 2negative
| 1,711 |
@united The first time I flew United was horrible thought I would give you a second chance. There will NOT be a third! #disgruntled
| 2negative
| 1,712 |
@united flight from san fransico to jfk was evacuated why?
| 2negative
| 1,713 |
@united 4994 out of Jackson, Wyoming... Delayed by no pilots.. Full toilets.. Deplaned 2ndary to mechanical fail.. Cancelled Flightled flight pending
| 2negative
| 1,714 |
@united is by far THE WORST airline I've ever had the misfortune of flying with in all the 44 countries I've flown to!!! It's outrageous!
| 2negative
| 1,715 |
@united ... I want my bag off flight 1142, what do I do now?
| 2negative
| 1,716 |
@united thanks for causing us to miss our connection and now a 6hour delay #flydeltanexttime
| 2negative
| 1,717 |
@united I do not see where it talks about military baggage fees. Can you please guide me. Thanks
| 0neutral
| 1,718 |
@united I hope you lose the next govt contract
| 2negative
| 1,719 |
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