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14.8k
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|---|---|---|
@united I may not hit any new status this year, but IÛªve flown several times this year and have tried to book with yÛªall every time!
| 1positive
| 2,732 |
"@united unsmiling rep. told us hotel shuttle comes ""like every 15 minutes."" Breezy 30 min. Late Flightr we're taking a cab. You going to reimburse?"
| 2negative
| 2,733 |
@united If someone misses his connecting flight because of the airline, and it was the last flight of the day, how will you fix it?
| 2negative
| 2,734 |
@united Yes I needed plenty of assistance but received none.
| 2negative
| 2,735 |
@united not tonight, we got a hotel and after 14hrs of traveling and still not reaching our destination we are disappointed. Thanks
| 2negative
| 2,736 |
@united thank you for the reply. I emailed your customer care department about my experience.
| 2negative
| 2,737 |
@united How can I file a claim when your agents won't let me speak to a supervisor? My claim number is expired because you WON'T find my bag
| 2negative
| 2,738 |
@united it's done. If you do something to make up for it I'll tweet that too.
| 0neutral
| 2,739 |
@united I had one interview I was the last person what does that mean?
| 2negative
| 2,740 |
@united I have flown with you 10 times in the last 13 days. 8 out of 10 flights have been delayed. Huge mistake on my part. Don't fly united
| 2negative
| 2,741 |
@united I just received notification of in-flight Wi-Fi for UA863 from @flySFO to @SydneyAirport. Amazing!
| 1positive
| 2,742 |
@united yes but taking two days to get bag delivered. Missed a full day skiing because of this.
| 2negative
| 2,743 |
@united give her the recognition she deserves!
| 1positive
| 2,744 |
@united she's the type of person that can make a customers day! I fly 100+ times a year & she's one of the top flight attendants I've had!
| 1positive
| 2,745 |
@united made me remove 1 pound from my checked bag otherwise they would charge me $200. Loyal flier for 10 years - time for change.
| 2negative
| 2,746 |
@united been sitting on this plane 3:15 unreal. When will my 2+ day nightmare end?
| 2negative
| 2,747 |
@united you suck. @SouthwestAir you're the best.
| 1positive
| 2,748 |
@United can you let us out of the gate now. UA1157
| 2negative
| 2,749 |
@united & on top of no free tv on the intÛªl leg, now IÛªm sitting on the Tarmac in Houston, 70 min past departure w/ another hr plus to go
| 2negative
| 2,750 |
@united DTV doesnt work, pilots Late Flight, wont let 10yr old fly next 2 me and I paid 4 an upgrade. #unitedsucks
| 2negative
| 2,751 |
"@united Your ""Loyalty Team"" basically flipped me off via phone, but thanks. Maybe Google ""loyalty"" and get back to me? ^LOL"
| 2negative
| 2,752 |
Hey @united, this is your job, don't give me the safety spin. This is the same plane that broke on the original flight out. #unitedSucks
| 2negative
| 2,753 |
@united Thank You
| 1positive
| 2,754 |
"@united, if you mean beyond opaque ""maintenance issues"", yes, that would be basic in customer service which your EWR staff can't manage."
| 2negative
| 2,755 |
"@united ""Dear Ted. We don't care about you nor the Mileage Plus Card you pay a lot for. Bye bye. -- United"""
| 2negative
| 2,756 |
@united Terminal 1 gate B3. Flt 1299. Then take her to Terminal 5. Gate M13. Swiss Air LX009
| 0neutral
| 2,757 |
. @united sad that you don't think it is important to resolve your client facing team that behaves disgraceful
| 2negative
| 2,758 |
@united Help! My girlfriend Amy Lloyd is going to miss our flt to Zurich bc of your fault. She needs a golf cart to meet her at ORD (1)
| 2negative
| 2,759 |
@united - #epicfail from a former gate agent in PIA! He walked away and quit! Luckily a responsible PIA agent saved the day!
| 2negative
| 2,760 |
@united That was the problem. We were being told the aircraft was on its way.
| 2negative
| 2,761 |
@united will do. Thx. Been sitting on plane now for 2.5 hrs and now we have to refuel! I can't even make this stuff up.
| 2negative
| 2,762 |
@united do you know how to use twitter bro? Your terminal looks like it's in Bosnia. Here's another pic. http://t.co/M9Nywr5Kbs
| 2negative
| 2,763 |
@united you are by far the worst airline. 4 plane delays on 1 round trip flight. How is that possible.
| 2negative
| 2,764 |
@united I took care of it myself. Had to rent a car and drive 3 hours to retrieve my belongings. Due to united errors.
| 2negative
| 2,765 |
@united now I'll probably miss my next connection!
| 2negative
| 2,766 |
@united any chance you'll ever do CPUs on your JFK-LAX like @AmericanAir?
| 0neutral
| 2,767 |
@united you may think I'm joking or blowing it out of proportion but the last 8 united flights have been delayed or significantly Late Flight.
| 2negative
| 2,768 |
"@united not the case. Now delayed due to ""mechanical issues with no update on departure time"". Just Cancelled Flight the goddamn flight so I go delta"
| 2negative
| 2,769 |
@united 2 days and 3 planes with mechanical issues? Now over 1.5 hrs Late Flight sitting on this plane. This is insane!!
| 2negative
| 2,770 |
@united I didn't get a message from you. I'll resend numbers.
| 2negative
| 2,771 |
@united Yes, filled out the form last year. Don't have case number handy. Guess I'm not cut out for the historical society afterall
| 0neutral
| 2,772 |
@United What idiot designed your seats? Armrest TV remote & resting elbows don't mix. Seatmate keeps changing channels & blasting volume.
| 2negative
| 2,773 |
@united You can bump me up to Group 3 so I won't be forced to check my bag and wait 30+ minutes at LGA.
| 2negative
| 2,774 |
@united Listen, learn & do this: Remove your PQD requirement. It is insulting. ^HA
| 2negative
| 2,775 |
@united thank you for the reply. I will fill out the form and submit it as requested. Good to know you're paying attention!
| 1positive
| 2,776 |
@united Gate Agent Alavera is amazing
| 1positive
| 2,777 |
@united I need you...to be a better airline. ^LOL
| 2negative
| 2,778 |
@united your agents forced me to check a carry on bag. When I received my bag I found your crew had stolen from me. U lost my business!
| 2negative
| 2,779 |
@united wins top marks for customer service via Twitter. They turned a poor experience into a positive. Many thanks for the effort! _ÙÔ?
| 1positive
| 2,780 |
@united Really....you charge me $25 to check a bag and then you put it on a different flight....still Don't have my bag!!!
| 2negative
| 2,781 |
@united Why haven't you released a travel advisory for IAD for tomorrow????!!!!!!!!
| 2negative
| 2,782 |
@united cross country flight SFO>BOS. No wifi, not even a can of soda and this quality inflight entertainment #sad http://t.co/xhlc30MTfF
| 2negative
| 2,783 |
@united is really getting horrible. So much for tucking in my kids tonight. Delta transfers miles/status, right? http://t.co/H6HN33JJJE
| 2negative
| 2,784 |
@united I just had an interview how long does it take before you hear back
| 0neutral
| 2,785 |
@united I think problem resolution should be decided on your end. Especially if you'd like me to continue flying your airline.
| 2negative
| 2,786 |
@united roundtrip to London on @Delta ? I think I will! FYI that's another $1k you just lost. #moneynotspentonunited #unfriendlyskies
| 2negative
| 2,787 |
@united already Flight Booking Problems next week's trip on @AmericanAir thanks for making the choice so easy #disunited #unfriendlyskies #servicefail
| 2negative
| 2,788 |
@United flight experiences R often frustrating, but 2day on UA5184 from CHI to WPG flight attendant April was #amazing! She's 1 of the best!
| 1positive
| 2,789 |
@united Also, group 5 is total BS.
| 2negative
| 2,790 |
@united Don't ask me to be patient without offering something in return.
| 2negative
| 2,791 |
@united just like clockwork, Friday afternoon flights from LAS to DEN running Late Flight. Why does this seem to happen so consistently #KeepIt100
| 2negative
| 2,792 |
@united I will! On @AmericanAir @SouthwestAir @Delta or @JetBlue all of which will be getting my business. #unfriendlyskies #unbelievable
| 2negative
| 2,793 |
@united free booze for the Bach party would make it better! ORD-->MSY #Delayed #Again We will enjoy either way. Thanks!
| 1positive
| 2,794 |
@united (2/2) I have their name (boarding pass was in there, too). I think they might really need this. Any ideas?
| 0neutral
| 2,795 |
@united - sitting in seat 10D on a flight back from Vegas to Chicago. Someone left a folder that looks important in the seat pocket. (1/2)
| 0neutral
| 2,796 |
@united incompetent/rude service today. Missed my connecting flight, then the customer service desk was terrible to me. Really upset w untd.
| 2negative
| 2,797 |
@united - terrible experience on UA415 on 17th. 1st exit row in economy has zero legroom. Have same row booked for return but can't change.
| 2negative
| 2,798 |
@united 5.5 hours Late Flightr I've been in transit for a total of twelve hours...please just change the plane on flight 600 this is ridiculous SFO
| 2negative
| 2,799 |
@united all good man it isn't your fault that plane is having maintenance issues
| 1positive
| 2,800 |
@united this delay of flight UA4636 has been painful. I sure hope it doesn't cause me or my luggage) to miss my UA82 flight to New Delhi!
| 2negative
| 2,801 |
@united Yes but unbelievable. Should have a free fare lock
| 2negative
| 2,802 |
?ÛÏ@united: @BattierCCIpuppy Your puppy is so cute. We look forward to having both of you on board. Thanks for the high five. ^EY?Û? _ÙÔ?_ÙÔ?
| 1positive
| 2,803 |
BEEN ON THE RUNWAY THE PAST 4 HOURS!!!/"
| 2negative
| 2,806 |
@united it should be free like other airlines! Again, itÛªs not 1997 anymore.
| 2negative
| 2,807 |
@united Existing reservation is fine. I was talking about no longer having an 0600 CMH-ORD option. 0638 gets me in too Late Flight.
| 2negative
| 2,808 |
@united please tell me I'm going to make my connecting flight from O'hare to #STL #SouthBendINWhere _Ùª? http://t.co/qGwK10dEwv
| 0neutral
| 2,809 |
@united Lindsay and ??. Darn. Terrible memory on my part. I know they are headed back to IAD and then PIT tonight.
| 0neutral
| 2,810 |
@united I know. I?Ûªm sure you hear it all the time ?ÛÓ don?Ûªt like the new seats. I?Ûªm a small guy, 5?Ûª 6?Û? and I feel the new planes are tight
| 2negative
| 2,811 |
@united how about after 2.5 hrs at ORD another .5 on the tarmac + refuse to move me to an earlier flight you make it up to me? #iflyalot #bs
| 2negative
| 2,812 |
@united OK, thanks for the clarification.
| 0neutral
| 2,813 |
@united When are you coming back to @IFlyOAKland? You have a huge East Bay customer base due to SFO and *I* miss you!
| 1positive
| 2,814 |
@united also doesn't help me. I'm a very frequent flier and united premiere gold. Apparently that means nothing.
| 2negative
| 2,815 |
@united delayed another hour
| 2negative
| 2,816 |
@united as a million mile flier I'm embarrassed to ask how long ago his launched?
| 0neutral
| 2,817 |
@united Can't beat the storm out of town if you wait to issue the policy until too Late Flight. NWS issued storm warning already...
| 2negative
| 2,818 |
@United @Skywest do it again! I will now miss one or probably both our Aspen events. #Fail
| 2negative
| 2,819 |
@united don't need your apologies, need my bag. Took 56 minutes from landing to get it. Unacceptable.
| 2negative
| 2,820 |
@united add wifi, entertainment and the old seats and iÛªll come back.
| 2negative
| 2,821 |
@united so we fly into SFO and Honululu gets pushed back 3.5 hours and now it looks like more delays. I beg of you plz sort this out soon!
| 2negative
| 2,822 |
@united : thanks! i will catch my conection! :)
| 1positive
| 2,823 |
@United super lame that you charge $8 for tv on an international flight to the US. It isnÛªt 1997!
| 2negative
| 2,824 |
@united as for volunteers to give up seats, people did! Now we sit for 25 minutes on plane waiting 4 them to add more people! #letsgo
| 2negative
| 2,825 |
@united 4016 529557. You going to transfer my car to me too? Because it's at the airport you couldn't get me too...
| 2negative
| 2,826 |
@united next time I will not volunteer to let you gate check my bag for space, since you obviously can't deliver it in a timely manner.
| 2negative
| 2,827 |
@united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel.
| 2negative
| 2,828 |
@united how long does it take for customer feedback to respond to a complaint?
| 0neutral
| 2,829 |
@united you are making me miss big snow in Montana. Not cool.
| 2negative
| 2,830 |
@united you might be the only airline not offering waivers...keep up the good fight
| 2negative
| 2,831 |
@united or frontier ... http://t.co/n8WiNFu6C5
| 0neutral
| 2,832 |
@united Thank you. Any help is appreciated.
| 1positive
| 2,833 |
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