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crowdflower

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@united That is not what your reservations desk just told me. They said there were plenty of seats
2negative
2,628
@united very exasperating I'm having a difficult time with Flight Booking Problems as the error message says you're undergoing maintenance. Really, now?
2negative
2,629
.@united This flight attendant was extremely helpful to a woman who had a hard time walking. Very touching!
1positive
2,630
Please call me at 310-795-2210."
0neutral
2,632
@united lax29108m make it happen please else on a cruise with no luggage tomorrow
2negative
2,633
@united no I did not make connection. Your stellar employee Vicky Thomas refused to board me even though 23 empty seats on plane
2negative
2,634
@united Of course. That was the start of my trip 3 wks. ago. Its gone further downhill on my return.
2negative
2,635
@united no u don't
2negative
2,636
@united how much longer will it take? It a guitar, not a royal commission!
2negative
2,637
@united I have a voucher that expires next week, can I get an extension on it before it expires?
0neutral
2,638
@united sure, but 8 different texts changing time & gate (especially locations across the entire concourse). That just seemed a little off.
2negative
2,639
@united you know what would be awesome? Providing us with complimentary entertainment on your flights. Especially those longer than 6 hours.
0neutral
2,640
@united DM sent. Thanks.
1positive
2,641
@united to Late Flight now, but in future flights, train staff better to handle emergency situations, and ground staff in Customer Service
2negative
2,642
@united San Diego to Chicago. Leaving at 6:15 am tomorrow
0neutral
2,643
@united Stuck in this airport 12 hours in standbys cuz the pilot showed up Late Flight in PJs & i missed my connectin flight. PJ's I TELL U! #NYFW
2negative
2,644
@united Brian at SFO customer service deserves a raise, gave me extra meal voucher and a good joke to cheer me up after flight delay. #FTW
1positive
2,645
@united Thank you! Have a nice evening.
1positive
2,646
@united if I wait I'll lose the flight. So frustrating.
2negative
2,647
@united it most certainly was not.
2negative
2,648
@united its available online I just can't figure out how to do it to guarantee same flight
0neutral
2,649
@united trying to book flight w/miles. Was on hold for 50m before I gave up. Need to get 6 on same flight using two diff # and pay 4 1tix
2negative
2,650
@united No thanks. Took care of it when I called
1positive
2,651
@united THAT'S the tweet u choose to answer, to tell me you're not liable?! #youretheworst #neveragain
2negative
2,652
@united y not? You're the reason we're in Houston and not NYC tonight. It took the plane an hour to take off - no explanations or sorry.
2negative
2,653
@united awesome thank you very much for the help
1positive
2,654
@united you need to follow me so I can dm you to give you the info
0neutral
2,655
@united @airlines. Agents arguing about check bag announcement. Looked for room until seat 20, gave up and walked back to seat 7.Unnecessary
2negative
2,656
@united yea I saw that I'm moving to China and have 5-6 bags will pay whatever but wanted to make sure it was ok to bring that many
0neutral
2,657
@united you should change your name to United Incompetence. No flight until Monday, have to take a 7 hour drive now to get to my flight!
2negative
2,658
@united not even mentioning how rude the customer service was to us. As a business owner, I'd be mortified if my employees acted as yours
2negative
2,659
@united kept me watching the safety video for the first time in forever. Nice job _ÙÔ?.
1positive
2,660
@United has time to respond to everyone else's complaints but not mine. You just lost a customer
2negative
2,661
@United thanks to Lea in the Chicago office for her help in switching our Cancelled Flighted flights!!
1positive
2,662
"@united ""most likely"" makes it sound like you have no idea, which is not how I want my flights to be. Please use facts thanks."
2negative
2,663
@united tell me something I don't know...not #keepingit100 #weaktea
2negative
2,664
@united the wait time for a baggage question is 60 minutes that's crazy is there a limit to the amount of bags I can bring internationally
2negative
2,665
?ÛÏ@united: @leigh_emery We don't like to hear this. Is there anything we can help with? Thanks. ^EY?Û? another empty offer for help.
2negative
2,666
@united I'm try to upgrade my seats to first class but the wait time on the phone is 40 minutes... can you help?
2negative
2,667
@united UA7985 is a coshared flight w/ ANA. Unable to check in 24 hrs prior.
2negative
2,668
@united never flying with you guys ever again. The customer service is piss poor at best.
2negative
2,669
@united when a 2 hour flight turns into a 3:30 ordeal...sigh
2negative
2,670
@united where are our luggages? With a group and over 20 luggages are lost
2negative
2,671
@united assistance with what, the attitude of your staff no matter which airport we are at?
2negative
2,672
@united Sure. Follow for a sec and I will.
0neutral
2,673
@united Thank you so much for your help with my birthday trip! Tickets are confirmed! :-)
1positive
2,674
Can u hold the plane for us?"
0neutral
2,678
@united thank you.
1positive
2,679
@united when will I hear? Guitar was damaged in December. I use my guitar to earn a living. Get your act together!
2negative
2,680
@united I was on hold for over 20 minutes and was talking to one of your employees. I asked him for name or id # and he hung up in my face!
2negative
2,681
@united I hope so but I've received no help so far. I've been on hold for more than an hour. Can someone speak to me?
2negative
2,682
@united tried other flight options as per weblink, non available for next 2 days, frustrating #notgoodenough #poorservice
2negative
2,683
@united you asked me to DM then ignore them. Please assist in changing to another flight today- 21 Feb fra to mco avoiding IAD.
2negative
2,684
@united how do you stay in business with such poor service? #poorservice #notgoodenough http://t.co/VO61LME5ja
2negative
2,685
@united Will the airline refuse my Canadian passport with less than 6 months remaining validity? Going to US.
0neutral
2,686
@united what time should I arrive at the airport for my 6:15 am domestic flight out of San Diego?
0neutral
2,687
@United #767 taxing in at #ORD @fly2ohare @AirlineGeeks #avgeek http://t.co/uPocMmuLUN
0neutral
2,688
@united I sent a DM re an existing reservation but no one has responded
2negative
2,689
@united I am going to a service desk now to see what the options are.
0neutral
2,690
@united I miss the Continental days.
2negative
2,691
@united or how about next time my bag is underweight you guys credit me $200. Or how about I take my business to an airline that cares.
2negative
2,692
@united It wasn't full, I had plenty of time to go to the gate and check, plus with my status I should have gotten on!?!
2negative
2,693
@united Then why did your staff refuse to let ME on the earlier flight citing my having checked a bag?!?!
2negative
2,694
@united Thanks for nothing. Next time I'll bring a whole extra suitcase for my 1 extra pound. That makes sense, right?
2negative
2,695
@united first you lost all my bags, now you Cancelled Flight my flight home. 30 min wait to talk to somebody #poorservice #notgoodenough
2negative
2,696
@united Great landing in Denver, next Rapid City. Snow starting to fall...Florida Everglades is a faint sunburn away...here comes the cold!
1positive
2,697
@united Looking forward to flying with you guys as well !!
1positive
2,698
@united how is it that my flight #3367 can arrive early and be delayed due to no gate being available. We are now 20 min Late Flight on tarmac
2negative
2,699
@united my flight landed 50 min, but we are being told to stay on the plane, haven't pulled up to the gate & have little to no information.
2negative
2,700
@united I have such a love hate relationship with you. Some days you're good, the others you are so terribly awful its saddening
0neutral
2,701
@united have better customer service at John Wayne airport.
2negative
2,702
@united Bag was finally delivered and intact. Thanks for your assistance.
1positive
2,703
@united passengers seated, crew ready #WheresThePilot? Flt1088 from ORD. Hope he isn't at the bar.
2negative
2,704
@united Booked 11 tix 1 month ago and now its about $157 CHEAPER and customer service was useless. What's up with that???
2negative
2,705
@united is UA938 still taking off at 9:05pm? I'm stuck on the tarmac on UA3462 waiting to get in.
2negative
2,706
@united you're right. Good you caught the mechanical failure. Too bad there are no blankets. But ok.
2negative
2,707
@united - we're sitting in UA1088 getting delayed because the operations can't find captain. #ridiculous #united
2negative
2,708
@united truly the WORST day of flying I have ever experienced...
2negative
2,709
@united. You guys made my day. Treated me well. Thank you!!!
1positive
2,710
@united Stuck in Houston because you can't seem to get a plane to the destination on time in perfect flying conditions.
2negative
2,711
@united you phone customer service team is bad. Think it is time for me to consider switching airlines.
2negative
2,712
@united how much longer United?? Been on the phone for over an hour to straighten out a star alliance upgrade!!! http://t.co/U1ViEuiDF5
2negative
2,713
@united How can I verify if wheelchair assistance has been requested for my next flight?
0neutral
2,714
I left my dildo on the plane is there any way for me to get it back? @united
0neutral
2,715
@united Don't know her last name, but Karen at your call center is terrific. Friendly, helpful. Terrific representative. Kudos.
1positive
2,716
@united I'm Cancelled Flighting my #mileageplus card and I will NEVER do business with you again. You clearly don't care about your customers.
2negative
2,717
@united thank you! Good service, safe flight... 1/2 way home!
1positive
2,718
"Why even ask me to DM you and offer help if you ""can't do anything"" @united #terriblecustomerservice #unitedairlines http://t.co/feC4i3Vwq7"
2negative
2,719
@united Yes and that is appreciated but misinformation damages credibility. You may want to have someone observe in Newark #fwiw
2negative
2,720
@united you guys suck!
2negative
2,721
@united never fails, flying FC order ravioli get chicken. Tell the FA she says you should of told me, other people wanted chicken..idiot.
2negative
2,722
@united second time flying into Houston and 45+ mins waiting for luggage at baggage. Typical? Still waiting..
2negative
2,723
@united Both flights went great and improved my view of your airline, cheers! Flight attendents on UA1022 deserve a raise
1positive
2,724
@united again HORRIBLE service, again attitude when asked for information, again you make me not want to fly UNITED ever. #platinummember
2negative
2,725
@united and now your rep just hung up on me after over 35 mins on hold because I asked for a supervisor. I'm furious right now.
2negative
2,726
@united I have a question about my interview process I had only one interview but was the last person is that good or bad
0neutral
2,727
@united thank you for 7 hrs at terminal D in Dulles airport http://t.co/IG2dgctt2M
2negative
2,728
@united go bankrupt again and transfer all of your assets to $LUV. That would be great.
2negative
2,729
@united landing in Chicago - saw it once we were already airborne.
0neutral
2,730
"@united Marcus helped me - good agent, couldn't fix it. Flight was listed on website, but ""unavailable""to book. False advertising much?"
2negative
2,731