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stringlengths 2
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14.8k
|
|---|---|---|
@united 1632 was phenomenal frm gate (SEA) to gate (IAD)
| 1positive
| 2,423 |
.@united Thanks. Hopefully this is easily resolved.
| 1positive
| 2,424 |
@united A3 Gold. So the international baggage limit apply when booked on 1 ticket,even for a domestic leg? What if I travel with 2 friends?
| 0neutral
| 2,425 |
@united terrible travel experience. Traveled 8000 miles roundtrip but two Cancelled Flightlations of short hops cost me two days
| 2negative
| 2,426 |
@united why are you charging people to see the freaking flight map? https://t.co/AgPb45v8wt
| 2negative
| 2,427 |
@United my flight from MCO has been delayed & scheduled to arrive after my connection departs. What options do I have?
| 2negative
| 2,428 |
@united is not a company that values it's customer & after reading tweets to them I'm not the only one who feels that way #lostmybusiness
| 2negative
| 2,429 |
@united I was insulted, disrespected and met with incompetence at every turn how about a voucher for a domestic round trip
| 2negative
| 2,430 |
@united. DAY to IAD and CVG to IAD both Cancelled Flightled by United but all other airlines operating. Friend stuck and now miss intl flight. Help?
| 2negative
| 2,431 |
@united already DM you my concern. Pls check.
| 0neutral
| 2,432 |
@united well if you don't want your customers to be frustrated compensate them appropriately when you screw up royally!! #fakesincerity
| 2negative
| 2,433 |
@united I'm aware, I fly a lot :) Just sad I had to change my shoes (boots), ha! #HappyFlight
| 0neutral
| 2,434 |
@united I will. Thanks.
| 1positive
| 2,435 |
@united employees are the angriest, angst-iest group of people anywhere (except for Tasha at check-in at IAH.) @dad_or_alive
| 2negative
| 2,436 |
@united But it's doubtful he'll fly United again and he will be traveling a lot as a sales manager covering all of North America
| 2negative
| 2,437 |
@united They finally gave in a let him on. After they threatened to send him back to Vegas on coach. Thnx.
| 1positive
| 2,438 |
@united Worst customer non-service for sure!
| 2negative
| 2,439 |
@united Worst airline ever?
| 2negative
| 2,440 |
@united same flight number different flight. I'm heading to MPLS
| 0neutral
| 2,441 |
@united flights taking off from IAD this afternoon?
| 0neutral
| 2,442 |
@united I will. I have to get to Bangkok. I have just 17 days to spend with my husband in his mid deployment leave. Like to get there asap
| 0neutral
| 2,443 |
@united Just let the employees know that good service and a kind attitude towards customers is vital in this kind of business. Thanks
| 2negative
| 2,444 |
@united and a husband.
| 0neutral
| 2,445 |
@united need assistance. Line is out the door and travelling with 3 kids.
| 2negative
| 2,446 |
@united Friend at O'Hare and can't get on flight bc they say no proof he bought 1st class tkt. He has boarding pass.
| 2negative
| 2,447 |
@united gave me a smile today, with a Zero Award... ;-) Computers have some sense of humour :-) http://t.co/JNqNbk7HuT
| 1positive
| 2,448 |
@United Right now at Tropic Air in San Pedro, #Belize. Line out the door. All due to elected & appointed hacks http://t.co/kKEDjNRTWo?Û?
| 2negative
| 2,449 |
@united I take it as a compliment that I was mistaken several times as a member of your staff on my flight... time to remove my scarf :)
| 0neutral
| 2,450 |
@united Your new mileage policy is awful. Before, I might have paid slightly more for United because of miles. Now there's no difference.
| 2negative
| 2,451 |
@united can anyone assure me that the aircraft coming to Denver had left it's previous destination? Flight 3618
| 2negative
| 2,452 |
@united yes refund my ticket and give me email address to let u know what happened
| 2negative
| 2,453 |
@united I would like 2 speak @United VP of #CustExp Jimmy Samartzis! I sent a survey/email about my awful flight exp http://t.co/OtFZ7CygUQ
| 2negative
| 2,454 |
@united we are delayed in San Pedro, Belize. We are scheduled to fly out at 3pm from Belize City to Houston. Will you wait please?
| 2negative
| 2,455 |
@united Hello United. You should take care of your call center in Mexico City Office. Terrible attitude from the lady who was helping me.
| 2negative
| 2,456 |
@united Great! I'm guessing you were Late Flight to open, service is horrible, you're overcharging, and don't care that everyone is miserable.
| 2negative
| 2,457 |
@united I'm glad 1K means something, lol!
| 0neutral
| 2,458 |
@united UNBELIEVABLY DISAPPOINTED. DELAY AFTER DELAY. STOP MESSING WITH MY LIFE.
| 2negative
| 2,459 |
@united What a really GREAT & FLATTERING story about you! You should be very proud :) http://t.co/oKtUkjY92O (via @ParachuteGuy)
| 2negative
| 2,460 |
@united I was able to get a seat on earlier flight sfo to ind. Can you add me to 6pm ord to IND?
| 0neutral
| 2,461 |
@united I'm on snowy roads to BWI. I Just called MileagePlus & told flight was Cancelled Flighted 1 1/2 hours ago. I rcvd no notification. Pls help
| 2negative
| 2,462 |
@united I interviewed yesterday as a flight attendant I was the last person the recruiter said they lost my file n came back to interview me
| 2negative
| 2,463 |
@united remember in business, a pleasant experience, means you will tell a friend. A bad experience means you will tell everyone you see
| 2negative
| 2,464 |
@united let me assure you my travel time is 4h2m not 5h2m #timezones #accuratetraveltimes #3rdtimethishashappened http://t.co/e0C9bI09cf
| 2negative
| 2,465 |
@united U BUMS HOW DO U LOSE THE BIGGEST BAG ON THE FLIGHT
| 2negative
| 2,466 |
@united is to airlines as @comcast @XFINITY is to cable/internet
| 2negative
| 2,467 |
@united customers ?ÏÉ. Customer service ??Î http://t.co/qP6Aw3nLIP
| 2negative
| 2,468 |
@united great decision making skills flight ops IAH bag makes a 10 minute connection and I don't, flight pushed early. Disappointed!!!!
| 2negative
| 2,469 |
Meanwhile, they fucked my flight. @united: The festivities are already in full swing at the United Fairway Club, overlooking the 17th hole..
| 2negative
| 2,470 |
@united in the process of purchasing ticket, when prices changed. unbelievable. #RipOffs #PriceDiscrimination
| 2negative
| 2,471 |
@united although, I am stranded in Chicago O'Hare for another 8 hours. Any chance your cracker-jack service team could provide a meal?
| 2negative
| 2,472 |
@united All flights Cancelled Flighted :( Trip refunded without difficulty, staff extremely helpful, no complaints! Way to handle bad weather!
| 1positive
| 2,473 |
@united 14 hours after landing in #ATL & I still do not have my bags...which means no clothes or makeup!!! #UnitedAirlines #nothappy
| 2negative
| 2,474 |
@united #bullying in the #workforce not ok. Get gate agents 2 work as a team. 2 against 1 is never cool. #Delays #flights #UnitedAirlines
| 2negative
| 2,475 |
@united really fucked my day up Hilo to LAX 2hr30min delay because of software? missed connection, getting home 8hrs Late Flightr no upgrade nothin
| 2negative
| 2,476 |
@united send someone to the customer service counter in person. DIA concourse B across from gate B36a.
| 2negative
| 2,477 |
@united I'm not sure why I expected anyone to be here http://t.co/bnFlHPXtmw
| 2negative
| 2,478 |
@united this is not true. Gate agents 100% caused this. And we're not helpful. Thanks for making me miss connection!! http://t.co/xAIzW2isml
| 2negative
| 2,479 |
@united Yes. Luckily I was there.
| 0neutral
| 2,480 |
@united it's my 21st birthday and my sister is coming to celebrate but her flights keep Cancelled Flighting PLZ do all you can to get her here!!!!
| 2negative
| 2,481 |
@united what's the hold up with flight 6475 from SLC to DEN??
| 2negative
| 2,482 |
@united DEN-PHX flight tomorrow Cancelled Flighted. Asked for overnight 2nite in LAX/SNA. Told not without paying. That's wrong
| 2negative
| 2,483 |
@united can you please follow for a DM?
| 0neutral
| 2,484 |
@united thank you for the help!!
| 1positive
| 2,485 |
@united Yeah that didn't happen!
| 2negative
| 2,486 |
@united Why do I still not have my bags? They arrived @10AM &website says they're still at the airport..2 1/2 hours Late Flightr???!! #nothappy
| 2negative
| 2,487 |
@United had a maintenance issue. Stuck in Geneva with meal voucher that won't even cover a pLate Flight of spaghetti. Really.
| 2negative
| 2,488 |
@united Hate when I get bumped out of the seat I've selected (& empty row) and moved to another seat (non-empty). #1K #flt803 #nonupgrade!
| 2negative
| 2,489 |
"@united no announcement re extra baggage, ""find an empty bin"" down to aisle 20 back up with baggage to my seat row 7. YOUR agents argueing"
| 2negative
| 2,490 |
@united bags arrived - I sure miss the customer focused days when I used to fly @ContinentalAir1 Here's hoping @united wakes up
| 2negative
| 2,491 |
@united Total BS.have 1st class seats for connecting flight. Your crew Late Flight. We miss connection. Had next plane. Yet u don't honor it??
| 2negative
| 2,492 |
.@united too much info to share via tweet. Please send me your name and contact info. Happy to supply you with images and CS rep names.
| 2negative
| 2,493 |
@united once again your lack of customer service astounds me! You are the worst airline in the history of airlines! Train your staff!
| 2negative
| 2,494 |
@united Extremely disappointed in #Flight6831. United left crew and pssgrs stranded in rain @ gate with no cover. Left Psngrs 2 depart plane
| 2negative
| 2,495 |
@united besides landing the plane, overall customer service experience has been poor. Late Flight and rude workers plus missing luggage
| 2negative
| 2,496 |
@united I was just calling the Global Services help desk so via phone.
| 0neutral
| 2,497 |
Conf# NPBHD0 http://t.co/eWXwXiDTfX"
| 0neutral
| 2,499 |
fuck you, @united and your shitty fucking information http://t.co/scQUjbvsTA
| 2negative
| 2,500 |
@united you're good. Thank you!
| 1positive
| 2,501 |
@united how much does a ski bag cost to check? Bag contains 1 pair is skis and one pair of poles
| 0neutral
| 2,502 |
@united Wasn't frustrating! Well, not in any way reLate Flightd to y'all, anyway. Impressed that I made it.
| 1positive
| 2,503 |
@united no thanks
| 0neutral
| 2,504 |
@united I got it now. Wouldn't let me log on with my email. Thx. Here's hoping for dtw-ase without issue today
| 0neutral
| 2,505 |
@united oh, the Wi-Fi router is on top of the fuselage! ;)
| 1positive
| 2,506 |
@united on SFO->AUS UA343 2/17, IS9JX1; my seat appears to have had a mite problem. Dr recently confirmed over 50 bug bites were mites
| 2negative
| 2,507 |
@United come on, reopen 1285 at ORD and clear your growing DC backlog
| 2negative
| 2,508 |
@united customer service: 16hr delay coupon can only be redeemed on website which has $200 higher prices than Expedia, call wait time 55mins
| 2negative
| 2,509 |
@united I'm strongly considering taking my business elsewhere. #UnitedAirlines
| 2negative
| 2,510 |
@united your website won't allow me to post the required document, i keep getting **were having technical difficulties**
| 2negative
| 2,511 |
@United lounge @ #Heathrow Used by @AirNZUSA http://t.co/6hJucP694l
| 0neutral
| 2,512 |
"@united really needs to start upgrading their planes. No TVs & then the ""inflight wifi"" is currently unavailable #UnitedAirlines"
| 2negative
| 2,513 |
@united I am not digging the new mileage earning plan. I would earn about 1/3 of the miles I do now. Any changes to the award ticket prices?
| 2negative
| 2,514 |
@united outsourcing ticket and gate agents at MIA. Ill advised. You did it in ROC and service went downhill. Keep employees and fliers first
| 2negative
| 2,515 |
@united Was just hung up on by customer service after waiting 30 min on hold...guess that vacation's not happening? Website wasn't working.
| 2negative
| 2,516 |
@united bad idea to let 200 people back on the terminal with food vouchers but allow only 15 minutes to get anything. Long lines!! #ua1523
| 2negative
| 2,517 |
@united what's going on with the mileage plus accounts? Login through username and email have been down for at least three days.
| 2negative
| 2,518 |
@united what incentive do I have to give you another chance?
| 2negative
| 2,519 |
@united my dad booked through orbitz and due to weather he can't make it to the airport. Can you help him?
| 0neutral
| 2,520 |
@united Finally I get the right response. United must check this issue. UA 1514 EWR to PUJ on Friday 02/20/15.
| 2negative
| 2,521 |
@united #787 to begin Newark-London Heathrow route on May 6 @PANYNJ @BoeingAirplanes @FroschTravel http://t.co/RdJ1MwFLg1
| 0neutral
| 2,522 |
@united @baldordash Rebooked,arrived 8 hours Late Flightr. Last year 9 hrs to San Diego and the no inflight entertainment!
| 2negative
| 2,523 |
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