text
stringlengths 2
229
| label
class label 3
classes | idx
int32 0
14.8k
|
---|---|---|
@united How does that make a flight takeoff on time? And regardless it makes me Late Flight because now I have to wait for my bag at baggage claim.
| 2negative
| 2,223 |
@united it's been over 3 hours...at what point do you let people off of the plane? @FoxNews @CNN @msnbc
| 2negative
| 2,224 |
@united trying to get a customer service agent. Just landed in SFO. Can't fly with 3 layovers with 3 kids!!
| 2negative
| 2,225 |
@united why are there no early morning flights from HNL to anywhere in the continental US? Example- Monday 4/20. Need flight to PHL
| 0neutral
| 2,226 |
@united nope I gave up - maybe they'll deliver it
| 2negative
| 2,227 |
@united Thanks for the upgrade- please try to get my company to approve more business class travel.
| 1positive
| 2,228 |
@united more and more delays! No CS help at all! No notifications!
| 2negative
| 2,229 |
@united and waiting
| 2negative
| 2,230 |
@united hoping there is a spare a/c for 1171 tomorrow! Have a ship to board! The sched aircraft is delayed from previous flts.
| 2negative
| 2,231 |
@united Hubby made it by the skin of his teeth! :)
| 1positive
| 2,232 |
@united the incompetence is truly stunning at this point. 4 hours on a plane for a 1.75 hour nonstop flight.
| 2negative
| 2,233 |
@united 1st u delay my flight for mechanical failure,then 2 hrs on the runway, & 13 hrs Late Flightr I'm still here with a lost bag & no resolution
| 2negative
| 2,234 |
@united is the worst
| 2negative
| 2,235 |
@united still waiting
| 2negative
| 2,236 |
@united thanks for the reply. To clarify, the airfare is similar to your likely intended peer group. The $3 beer charge, however, is not
| 2negative
| 2,237 |
@united...lies lies lies....still sitting at the gate, have not moved an inch http://t.co/LulGnwEfFH
| 2negative
| 2,238 |
@united I have requested upgrade for EWR BOM flight, end of May. Miles + copay. When will i know if I am upgraded?
| 0neutral
| 2,239 |
@united & finally he was told he couldnt use the front of plane restrm (he was row7) though myself/others in rows behind him used w/no issue
| 2negative
| 2,240 |
@united #customerservice at @Dulles_Airport could not be worse. I get the bad weather, but this is awful.
| 2negative
| 2,241 |
@united any plans of restating nonstop service between IAD and South Florida? We miss our flights to FLL.
| 0neutral
| 2,242 |
@united instead of be told when we board, we have to wait for the emails telling us about the delays.
| 2negative
| 2,243 |
@united Additionally, my husband paid for tv service & it stopped working about halfway through the flight.
| 2negative
| 2,244 |
@united following
| 0neutral
| 2,245 |
@united unfortunately, they didn't. I asked the staff if they could help. they said we should ask ppl in our row to switch, but no one would
| 2negative
| 2,246 |
@united please update what is going to happen to passengers now that flt ua14 has been Cancelled Flightled
| 0neutral
| 2,247 |
@united your baggage person told me to go through @AirCanada - they're handling my connecting flight.
| 2negative
| 2,248 |
@united I sent a PM over two weeks ago and have heard nothing! #horribleservice #unitedsucks
| 2negative
| 2,249 |
@united Well, to the degree that he could... Just to know, after this experience I'm Cancelled Flighting my miles card. Thank god for @Delta
| 2negative
| 2,250 |
@united thank you! Excited to be working with you guys!
| 1positive
| 2,251 |
@united could really use your help getting our bags at IAD. We're headed to YOW but now going to YXU
| 0neutral
| 2,252 |
@united It appears there are six flights to Calgary tomorrow is this correct?
| 0neutral
| 2,253 |
@united And yet we still haven't left yet and I can't watch my pre-paid DirectTV. #firstworldproblems
| 2negative
| 2,254 |
@united yr team have me on hold for over an hour unhelpful Pls can you answer my question.
| 2negative
| 2,255 |
.@united Let us know when you find everyone's luggage. Thanks. #UnitedAirlines
| 2negative
| 2,256 |
@united do u serve peanuts/nuts on yr flights yr policies r confusing contradictory advice Pls help #Anaphylaxis,will u ask those 2 refrain?
| 0neutral
| 2,257 |
@united is there another airport closer to Calgary we can fly out of tomorrow.
| 0neutral
| 2,258 |
@united Nope! I'm on UA 174 that was supposed to leave at 6:47 but are still at the gate. Apparently we are about to pull back and de-ice.
| 2negative
| 2,259 |
@united Still do not have my bag, it's in the CLT airport. Was originally told I would have it by 2pm.
| 2negative
| 2,260 |
@united Yes. About an hour after landing.
| 0neutral
| 2,261 |
@united just texted me to say flight is delayed due to air traffic control. BS! They pulled the plane in Late Flight #lies
| 2negative
| 2,262 |
@united 6 minutes to boarding at b12 in Ord. No sign of gate agent. A little help?
| 2negative
| 2,263 |
@united On flight 1220 right now...
| 0neutral
| 2,264 |
@united Can you help me get a flight out tonight to Houston?Just don't want to be stuck here till Monday with all this bad weather moving in
| 0neutral
| 2,265 |
@united website says my flight is on time. It leaves in 15 min and nobody has boarded yet. #pathetic #needtobehonest
| 2negative
| 2,266 |
@united From the air: Another missed cnxn 2day. ATC went on strike in Belize this AM. Now family & I miss cnxn in EWR. Please see my DMs.
| 2negative
| 2,267 |
@united we are the airline that has Cancelled Flightled flights TOMORROW to the NYC area
| 2negative
| 2,268 |
@united hoping to get out earlier than 2/23 (only phone option) or assistance with hotel.
| 0neutral
| 2,269 |
@united having to pay for a hotel room in Cleveland because of last minute Cancelled Flightled connecting flight. Booked through united..Unimpressed!
| 2negative
| 2,270 |
@united I was on UA3782 and it was Cancelled Flightled. I'm waiting at customer service.
| 2negative
| 2,271 |
@united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines
| 0neutral
| 2,272 |
@united Flight has been delayed for another hour so only have 24 mins to transit at LAX... Extremely unlikely I will make it!
| 2negative
| 2,273 |
@united 4595. We are now going back to the gate b/c of something overheating after sitting out here for 3+ hours.Love United but this stinks
| 2negative
| 2,274 |
@united congratulations united. Fail again. Sky at a gate with a plane full of people waiting on 2. Weather gets worse now we can't leave.
| 2negative
| 2,275 |
@united thank you for leaving my bag in houston! despite what your system says, i was definitely on the flight!
| 2negative
| 2,276 |
@united how come a $27 shuttle bus from LGA to EWR has electrical power outlets but our new Airbus interiors do not? #whyjeff?
| 2negative
| 2,277 |
Reply to @united - Doesn't do any good to check outlets preflight when moved to different equipment after boarding due to malfunction.
| 2negative
| 2,278 |
@united 15-hr flight w/broken #Dreamliner media system. Witness #mental #breakdown as we bounce off walls. Remind me why I'm 1K.
| 2negative
| 2,279 |
@united I was rebooked thru SFO but arrive 9 hours Late Flight and miss activities. I asked to fly today with stop over. Was told I'd have to pay.
| 2negative
| 2,280 |
@united never again.
| 2negative
| 2,281 |
@united tonight you made this Fred Flintstone happy with an upgrade to 1st class. http://t.co/gKgKZLAwpR
| 1positive
| 2,282 |
@united who do I need to contact regrading a complaint and to get a voucher funds for future travel on United?
| 0neutral
| 2,283 |
@united is trying to strand us in Houston until tomorrow morning. pretty sure overFlight Booking Problems and maintenance aren't our fault.
| 2negative
| 2,284 |
@united your costumer service today in the Providence airport was sucked. Recommend your airline learn to check the weather and be honest
| 2negative
| 2,285 |
@united fire yr rep who refused to put me on a flight that I had a boarding pass and seat on. Full explanation and her name in complaint.
| 2negative
| 2,286 |
@united that's great! pls let me know when u start!
| 1positive
| 2,287 |
@united @ehsanisMpowered lmfao
| 0neutral
| 2,288 |
@united God damn fucking crew won't be here till 6:40, so you've known for over an hour and a half the flight time was bullshit.
| 2negative
| 2,289 |
@united you really do have a culture problem. Everyone I tried to work with blamed someone else or told me how they're short staffed
| 2negative
| 2,290 |
@united sucks.
| 2negative
| 2,291 |
@united I can understand that but to not have another plane available when there is a full day till departure is unacceptable. Phoenix?
| 2negative
| 2,292 |
@united is honestly RUINING MY FUCKING LIFE RIGHT NOW. NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!
| 2negative
| 2,293 |
@united Flight Cancelled Flightled to BDL and stranded @Dulles_Airport. Waiting almost 2hrs at customer service. Shout out to diligent agents.
| 2negative
| 2,294 |
@united where's the crew for ua748?
| 0neutral
| 2,295 |
@united thanks ... not sure arranged move to the earlier flight but I'm at the gate with a seat assignment. Super nice agent at gate C4 ORD
| 1positive
| 2,296 |
@united quality work going on here. http://t.co/9xbO5daKaK
| 2negative
| 2,297 |
@united No customer service rep could confirm where my bag was & each gave me different info. Ruined 2 events I had today. #disappointed
| 2negative
| 2,298 |
@united We've let you know how to help the millions of customers you've treated like garbage. It's no coincidence ur ranked WORST airline.
| 2negative
| 2,299 |
@united yes, after landing at 930pm last night. Spoke to 10 baggage claim customer service reps. Finally spoke to one amazing ticket agent.
| 2negative
| 2,300 |
@united Charging $6500 for biz flight to UK = somewhat egregious. Charging $3 on top for a Sam Adams draft at the United Club is usurious.
| 2negative
| 2,301 |
@united I see. Thanks for explaining.
| 1positive
| 2,302 |
@united Your social listening capabilities are awful if this is the reply for the context in which you were mentioned @stevelord212
| 2negative
| 2,303 |
@united If you follow me I will DM you my phone # which you can call.
| 2negative
| 2,304 |
@united After an hour+ wait, my issue is resolved. I did contact customer service to comment on the wait time. Thanks for contacting me.
| 1positive
| 2,305 |
@united Yes, they did. Must have fixed the broken ramp. Thanks!
| 1positive
| 2,306 |
@united Flight:UA1750 is basically a prison on the runway @ SFO 6delays 4hrs of sitting no water no answers. reminded y I hate this airline
| 2negative
| 2,307 |
@united thanks
| 1positive
| 2,308 |
@united hey, I missed my outbound flight - can I still use my return ticket?
| 0neutral
| 2,309 |
@united says @USAirways is the final carrier . Us air doesnt have it. I want my bag!!! Not a claim not an im sorry. I want my clothes!!
| 2negative
| 2,310 |
@united seriously? 2-4 hrs to get bags from IAD intl arvls to carousel 2 for custs w/Cancelled Flightled connects? I understand irrops but ridiculous!
| 2negative
| 2,311 |
@united most terrible flight experience happening to everyone right now on Flight:UA1750 6 delays 4 hrs total missed all my flights now thnx
| 2negative
| 2,312 |
@united @USAirways @AmericanAir @americanone one of you has my bag! Claim 4016688561 and i want it in MGA!!!! Now!!!
| 2negative
| 2,313 |
@united you have failed so uncontrollably today that it's beyond repair. I'm beyond livid with your absolute disregard to operations.
| 2negative
| 2,314 |
@united The Opal Dragon book The Dragon (ALI) has woven his murdering ways from the Philippines to Australia http://t.co/N2fvElcYgz
| 0neutral
| 2,315 |
@united A friend traveled via UA1470 today and never got their luggage. What recourse does the person have? Buy clothes and get reimbursed?
| 2negative
| 2,316 |
@united I keep getting kicked to an error message when trying to purchase a flight on http://t.co/p3N2w8JfpS. Have tried at least 4x.
| 2negative
| 2,317 |
@united - any way to get a message to an international flight gate at EWR? Road conditions are horrible trying to get to flight ...
| 0neutral
| 2,318 |
@united Hello we are doing a world record attempt on the amount of ball point pens in a collection please could you help with a pen?
| 0neutral
| 2,319 |
@united you have a culture issue
| 2negative
| 2,320 |
@united rep wouldn't rebook. This is such a waste of time and poor communication
| 2negative
| 2,321 |
@united my flight is Late Flight due to mechanical issues 3 of 4 flights in past 10 days!
| 2negative
| 2,322 |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.