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crowdflower

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14.8k
@united wifi wasn't working onboard.Alerted attendant re socket.You sent me to a hotel for 24 hours with 7$ Vouchers??no wifi at hotel
2negative
2,021
@united flight #1 no luck on #standby
2negative
2,022
@united Do you have plans for an iPad app? The iPhone app is great, but on the iPad you have to flip the iPad. Is there a beta? Tks.
0neutral
2,023
@united I tried. We were hung up on, twice. After speaking with someone, then put on hold for 45 minutes. No resolution.
0neutral
2,024
"@united I'm not sure it will have ""next time""..."
2negative
2,025
@united now the weight restriction? 'We'll try to get as many of you as we can on this plane'
2negative
2,026
@united Thank you but the person in Houston could only get me a flight routing through Newark, NJ and I'm going to SFO
1positive
2,027
@united you a bish
2negative
2,028
@united Thanks! Good to know.
0neutral
2,029
@united okay. Thanks.
0neutral
2,030
@united Conference begins in 3 hours. Up all night due to delays and still waiting to talk to someone about lost luggage.
2negative
2,031
@united Seat 14A, Flight UA895
0neutral
2,032
@united is it on a flight now? Thanks for reply.
0neutral
2,033
@united is 4:30am and I am in the customer service line trying not to scream. #epicfailunited
2negative
2,034
@united it can't be delivered. It has to be held there for me to cross the border to pick up. Please don't try to deliver.
0neutral
2,035
@united My bag reference ID number is IND43728M. Thanks for looking at it.
1positive
2,036
@united one lady helping the 12 of us with luggage
1positive
2,037
@united flighted delayed for hours. 10pm arrival to Vegas is now 4am. Did you seriously lose my luggage???
2negative
2,038
@united met with agent. All taken care of. Thx for reply
1positive
2,039
@united @suntoshi I still like you united airlines
1positive
2,040
@united 2100$ ticket,12h biz trvl,no wifi.Missed con flt,next one#24h,missed meeting,7$ food voucher,hotel chkout#12,flt#5,no wifi#hotel
2negative
2,041
@united still missing my luggage, was promised someone would call, no call so far, flight from Shanghai to DC with connecting flight in ORD
2negative
2,042
Fabrice"
0neutral
2,045
@united you Cancelled Flightled my flight without notification?
2negative
2,046
@united since I have an international connection at 9am, I'm hoping for the same thing!
2negative
2,047
@united need help. Never got tickets. Conf #ggqzqd
0neutral
2,048
@united some compensation (e.g. upgrade to higher class for my rescheduled flight to MUC today) will be appreciated, though ;)
0neutral
2,049
@united it is too Late Flight for reFlight Booking Problems now - it is morning already and I no longer need a hotel room
2negative
2,050
@united once again your customer service at the providence airport was horrible. Do you actually care about customers or just making money?
2negative
2,051
"Sorry, @united. I accidentally popuLate Flightd with you instead of @USAirways. Can't wait 'til ""U"" are the only ""U"" in the sky. #NewAmericanStinks"
0neutral
2,052
@united you have Cancelled Flightled my flight UA922 for aircrft maintenance. I'm delayed 10 hours now. What's my refund options?
2negative
2,053
@united where is my bag?? I'm in Mexico about to go build a house & my suitcase never got on my flight from CLE w me. I need it. SAN68059M
2negative
2,054
@united I know that. Thanks for the standard reply.
2negative
2,055
@united you told me you changed my flight and im in the ottawa airport and AC cant find my reservation! Whats wrong with you
2negative
2,056
@united This has been the WORST flight experience I've ever had. Thank you for ending my vacation on such a bad note.
2negative
2,057
@united thanks for the epic service on 863- always a pleasure- outstanding crew http://t.co/trqlpeinzW
1positive
2,058
@united hey, it's 4am, guess what I'm doing? Not sleeping! Why? Cause you care so little about your customers you let them sleep in airports
2negative
2,059
@united no my concerns were not addressed
2negative
2,060
@united DUH and done. bag whereabouts unknown. Greeeaat
2negative
2,061
@united thanks for letting me sleep at DIA to ensure you ruin as much of my vacation as possible. Wait, no, fuck you. #unitedairlinessucks
2negative
2,062
@united oh, I'll be sharing alright. Especially about sleeping in this shitty airport and getting 1hr of sleep all night because UA.
2negative
2,063
@united @MaxAbrahms *if* he needs assistance? Do you expect him to go on a Scooby Doo tour of terminals until he finds his stuff?
2negative
2,064
Thanks @united for writing back. To assist you can return the bag you lost & clean up the feces sprinkled in your bathroom. Too much to ask?
2negative
2,065
@united you hung up on me again.
2negative
2,066
"@united your ""customer service"" team in manilla is absolute shit. I can't even get a supervisor without being out back on hold?!"
2negative
2,067
@united it's disgusting and unconscionable the treatment I've received tonight.
2negative
2,068
@united of course I would like hepl! Are you kidding me? That's the ONLY reason I've been on hold for the past 5 hours!
2negative
2,069
@united @ThisIsCoach Every time my united flight got delayed. this is a big frustration.
2negative
2,070
@united you've got to be kidding me. I still haven't talked to a human and your robotweeting me?! And asking for a follow????
2negative
2,071
.@united I wouldn't describe feces sprinkled in your bathroom as an inconvenience. To help, you might find my baggage you lost & return it.
2negative
2,072
@united and the fact that we were treated disrespectfully and lied to by members of your airline that claims to strive for the best
2negative
2,073
@united is that all that matters, not the fact that we're at a different destination, we were put through a tremendous amount of stress,
2negative
2,074
@united 1k member broken seat back broken tv broken light lost bag gee thnx. UA922 awesome job
2negative
2,075
@united absolutely disgusting the way you treat your customers. Isn't there anyone actively monitoring your Cust serve? This is unreal!!
2negative
2,076
@united nice. I wonder how you pick who to respond to? Maybe only happy customers are easier. I wonder how many of those you have left.
2negative
2,077
@united averaging 200 minute wait times tonight or what? I've gotten no help from you tonight.
2negative
2,078
@united thanks for nothing. Really?!? 60 minute wait times when I've had to call back 4x. That's 240minute wait times.
2negative
2,079
@united you're customer service is unbelievably bad. Abysmal. I've been on the phone for well over 2hrs tonight. Hung up on by yr ppl 3x.
2negative
2,080
@united you can read the full story when I submit a case to your team about the pilot of flight 6232 and why we are sleeping in DIA
2negative
2,081
@united what's with the layover in Canada from the UA125? Is that scheduled?
0neutral
2,082
@united an inconvenience is a weather delay. Your pilot deciding to waste enough time so the FAA wouldn't let him fly is negligence.
2negative
2,083
@united I bought a ticket with a price that was published by mistake and now I got an email that indicates United Cancelled Flightled my ticket! Why?
2negative
2,084
@united new 737 plane; wifi: not working. Entertainment: non existent. New Seats: seriously uncomfortable. Really? #unitedfail UA1550
2negative
2,085
@united - you sure missed the mark on tonight's redeye from LAX to Chicago. What a mess! You can do better!
2negative
2,086
@united after 443min of avoidable non-weather delays that #Appreciation link better be giving out #GoldenTickets
2negative
2,087
@united where is our luggage
2negative
2,088
@united we just left @flySFO (delayed). http://t.co/XzBAjMiekx
2negative
2,089
@united all set. Figured it out at the baggage office!
0neutral
2,090
@united screws up again...to be expected! NEVER AGAIN!
2negative
2,091
@united why don't you allow families with small children to board first anymore? Our next flight will be on another airline...
2negative
2,092
@united Life goal: complete ?ÏÓ?ü?
1positive
2,093
@united I have $20 and I'll draw you a super sweet picture of your choosing. Will that get me round-trip to San Diego? _ÙΫ_ÙΫ It's so cold here.
0neutral
2,094
@united flight Cancelled Flightled to Denver service agent offered me a non jet salt lake to Denver or red eye out of Atlanta then hung up on me.
2negative
2,095
"@united That's called throwing ""loyalty"" out the window and trying to give less awards."
2negative
2,096
@united your unhelpful team? Sure I did. I'm in Bangkok, my bag in Chicago. Are u going to pay for my accommodation s until my bag arrives??
2negative
2,097
@united I'd hardly call going from 10,000 miles to 1,000+ miles a ticket cutting edge. About 1/10 the perk?
2negative
2,098
@united that's not an apology. Say it.
2negative
2,099
@united Just sent a DM. Thank you for the acknowledgment.
1positive
2,100
@united download jeokoo the American app for air travelers
0neutral
2,101
@united been on hold for almost two hours trying to talk to someone about a Cancelled Flighted flight tomorrow morning. What do you suggest?
2negative
2,102
@united no apology? Cool.
2negative
2,103
@united you ask a lot of customers who you routinely screw over. You know that, right?
2negative
2,104
@united I'm a first time solo female traveller and it's pretty scary being in a foreign place not knowing where your belongings are...
2negative
2,105
@united I am. Who knows where my bags are. Do I just wait around and hope they arrive? No one has answers, I have plans and no answers....
2negative
2,106
@united somehow I knew that you'd wait until I was airborne to respond. #hacks #jokers #neveragain.
2negative
2,107
@united Missing flight attendant = Delayed Flight. Prime example how 1 person impacts 100's of people. HNL -> IAH (UA252) #wastedtime
2negative
2,108
@united has me stranded in Texas and then hangs up on me when I'm trying to figure out how to get home. Cool.
2negative
2,109
@united we have tried to change our flight THREE times on the phone and got disconnected each time.
2negative
2,110
@united poor showing today, no assistance to passengers who mis connected due to maintenance and waiting for baggage
2negative
2,111
"@united has been showing the same tone deaf video for all these years about how ""wifi is coming!"" Hah.Not before I leave. @VirginAmerica ftw"
2negative
2,112
@united Can I get a follow? I fly with you for Christmas.
0neutral
2,113
@united more people stranded cause you suck. Better yet, you weasel out of Flight Booking Problems rooms for people claiming weather http://t.co/Flcnnn2USD
2negative
2,114
@united look at all the delta flights that landed while your pilots claimed they couldn't fly 6232 to JAC. http://t.co/6Kp4m0R1f7
2negative
2,115
@united thank you! Much appreciation for your help.
1positive
2,116
@united Been sitting on flight 435 for an hour after landing in Newark. First no gate, then no jetway operator. Seriously!?
2negative
2,117
@united worst customer service experience ever. 40 minutes to get the jetway to the plane at EWR tonight. Flight 354 Disappointed
2negative
2,118
@united - not only 2 hour delay - double booked seat nit parked at wrong gate - incompetence at its finest - been waiting for over 1 hr
2negative
2,119
@united look at the people tryn to sleep in the airport due to your shitty company not comping rooms after cxl flight http://t.co/o1u96Xc3bo
2negative
2,120
@United - routing a person from Houston to Newark, NJ and then to SFO is not acceptable.
2negative
2,121
@united Phone
0neutral
2,122