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|---|---|---|
@united can you get me to okc from Sacramento today. Dfw is now closed
| 0neutral
| 1,921 |
@united any chance you could help rebook?? My flight Cancelled Flightled
| 2negative
| 1,922 |
"@united Out of curiosity, when a flight is arranged, are pilots notified? There are a lot of ""pilots haven't arrived yet"" announcements."
| 0neutral
| 1,923 |
@united Yes. To Boston. I was going to Providence.
| 0neutral
| 1,924 |
@united you really need a better system for handling Cancelled Flightled flights http://t.co/3uBCoAsyws
| 2negative
| 1,925 |
@united how are conditions in BOS today? I'm in UA994. Everything appears to be in time but I wanted to check.
| 0neutral
| 1,926 |
@united same day flights
| 0neutral
| 1,927 |
@united It is also inappropriate to lie to passengers to induce them into accepting a voucher by telling them you have availability on Late Flightr
| 2negative
| 1,928 |
@United give me a direct number I can call regarding my lost baggage immediately.
| 2negative
| 1,929 |
@united involuntarily bumped your passenger and can't guarantee them another flight for three days!
| 2negative
| 1,930 |
@united Please follow FAA guidelines regarding bumping. It is NOT acceptable to give a $300 voucher for an $800 fare when you've
| 2negative
| 1,931 |
@united I did already rebook, and now I will miss my first appointments in London tomorrow morning. Thanks for ruining my trip - AGAIN!
| 2negative
| 1,932 |
.@united Our newest delay, right now http://t.co/96fTLZWtvO
| 2negative
| 1,933 |
"@united. If you show available seats, you need to honor that! I shouldnt spend 1hr on phone to hear that ""really there are 3 not 4 seats"""
| 2negative
| 1,934 |
@united 50 min on hold trying to book award flight because site errors out. Agents ask for my pin to see platinum availability??? badbadbad
| 2negative
| 1,935 |
@united is a joke. Lots of angry people at IAH this AM.
| 2negative
| 1,936 |
@united I6EP18
| 0neutral
| 1,937 |
@united completely unacceptable to seat 1st class passenger into middle seat in 38 (not even premium economy)
| 2negative
| 1,938 |
@united Found flight after 2.5 hrs. How am I offered a $200 flight voucher 12 hrs before, lose my seat out of neglect, then get nothing?
| 2negative
| 1,939 |
@united DM'ed you
| 0neutral
| 1,940 |
@united Nicole at Quito airport took great care of us this week. Handled lost baggage, seat changes. Very professional/nice. Pat her back.
| 1positive
| 1,941 |
@united why de-ice before taxing? Maybe it #makestoomuchsense ? #shouldhaveflowndelta #unitedsucks @Delta @SouthwestAir @AmericanAir
| 0neutral
| 1,942 |
@united Flight 1547 CMH to ORD just arrived at gate. Next segment to YVR already boarding. Will they hold it?
| 0neutral
| 1,943 |
@united right as we think we will take off, we stop to get de-iced. Why wasn't this done when the planes were sitting out all night?
| 2negative
| 1,944 |
@united two service agents hung up on me the third was able to get me a flight on US air today. Three calls and 2.5 hours to get a flight
| 2negative
| 1,945 |
@united Delayed more and more these days. MCO > IAD. Fingers crossed I make my connection home to Albany. #united1K
| 2negative
| 1,946 |
@united your first class is a joke, compared to all the others I have flown, don't ask for extra peanuts... That's NOT allowed! @AirCanada
| 2negative
| 1,947 |
@united I have been given a connection with 2 overnight layovers. No vouchers. Last connection not even confirmed.
| 2negative
| 1,948 |
@united thanks for leaving our 3 year old in his own row flight 360 LAX-IAD
| 1positive
| 1,949 |
@united I would like your baggage damage number as well! Another great thing from your 'trained' staff! Whats the number please.. Claim time
| 2negative
| 1,950 |
@united 100% I will put together a very serious email, with all the issues that arose on our vacation due to your staff I will post it here
| 2negative
| 1,951 |
@united thank you for fully boarding flight 1689 this morning before noticing we had no pilots. #fail
| 2negative
| 1,952 |
@united the long wait was the icing on the cake. Why don't you fix your reservation system so the confirm # doesn't get changed mid-travel
| 2negative
| 1,953 |
@united you guys SUCK! Another Cancelled Flighted flight! Every flight with you has an issue!
| 2negative
| 1,954 |
@united with about 25 people trying to get on flights
| 0neutral
| 1,955 |
@united, more lies... http://t.co/BEqoTLNugc
| 2negative
| 1,956 |
@united they wouldn't let me on. Real nice of you! Just love your awesome service. And U have 2 people working this customer service line..
| 2negative
| 1,957 |
@united after 6 hour plus delay from #WashingtonDC finally on flight to #Edinburgh all very tired
| 2negative
| 1,958 |
@united thank you
| 1positive
| 1,959 |
@united, I don't believe that you do.. http://t.co/7z3GqEBfK2
| 2negative
| 1,960 |
@united can you change DKYDE6 to 4583>36 on 2/23 instead of 3636>606>36; original reservation was for 4404>36 yesterday but was Cancelled Flightled.
| 0neutral
| 1,961 |
@united : flight delayed by 24 hours, lost my wallet, have no money to eat or sleep yet your representatives will not help.#unitedsucks
| 2negative
| 1,962 |
@united lost 4 loyal customers and mileage plus card holders. We could have driven to Florida from Pa quicker both ways! Worst trip ever!
| 2negative
| 1,963 |
@united they let us board again but will we fly this time? Who knows! #shouldhaveflowndelta
| 2negative
| 1,964 |
@united apparently sleeping in B terminal wasn't the worst situation. Someone told other UA passengers they had to sleep at baggage claim.
| 2negative
| 1,965 |
@united why don't you de-ice while the plane sits there with no one in it for 2 hours ?? Or we could just delay :/
| 2negative
| 1,966 |
@united fuck you for not caring _Ù÷¢
| 2negative
| 1,967 |
@united its been five days, I'm just asking you to clarify your policy on car seats. I don't want to have to take this higher up.
| 2negative
| 1,968 |
@united question. Are departure times based off eastern central time or the time zone your actually in?
| 0neutral
| 1,969 |
Very quick! TY. @united: @auciello I am sorry to hear this. Can you please follow and DM me the details of what transpired? ^JH
| 1positive
| 1,970 |
@united if you lost my belongings then BE HONEST!
| 2negative
| 1,971 |
@united Back at the Denver airport and ready for round two today. Ready to get home!
| 2negative
| 1,972 |
@united of course this morning I see a non-stop from IAH to SFO but that was not available yesterday. #UnitedHatesUsAll
| 2negative
| 1,973 |
@united 20 minutes plus to get through to a two after the first one transferred me to a spanish hotline is unacceptable!
| 2negative
| 1,974 |
@united @delta lost my luggage from ATL to hdn luggage in denver and said @united will deliver my luggage to HDN airport claim# hdndl11785
| 2negative
| 1,975 |
@united If United loses your baggage they will get it to the airport in the country your in and then it disappears!
| 2negative
| 1,976 |
@united Was on NH10 on United ticket, rerouted to IAD due to weather in JFK. Can you get us home on United 5713 or 3277?
| 0neutral
| 1,977 |
@united Thank you for wasting my time & money. Not only will I now arrive 5 hours Late Flight to my destination, but...
| 2negative
| 1,978 |
@United DO NOT FLY UNITED WITH CHECKED BAGGAGE! It will never find you!
| 2negative
| 1,979 |
@United why can't you have an English/Spanish rep call me so we can locate my bag and resolve this issue?
| 2negative
| 1,980 |
@united why would you overnight my bag Wed to an unknown location with a courier company you apparently can't contact!
| 2negative
| 1,981 |
@united Hey, thanks again for helping me miss my buddies 30th bday, you guys are really a trashy company #shouldhaveflowndelta #unitedsucks
| 2negative
| 1,982 |
@united I have never been more frustrated than my conversations with United who can't speak Spanish to the courier company that has my bag!
| 2negative
| 1,983 |
@united I have never been mislead by a company as many times as I have this week by United Airlines!
| 2negative
| 1,984 |
@united I would never fly United Airlines again!
| 2negative
| 1,985 |
@united I am still in the airport waiting for my flight.
| 2negative
| 1,986 |
@united your airline has been telling me that my luggage is one hour away from my destination for 5 days!
| 2negative
| 1,987 |
@united now there is no one to operate the ramp to let us out of the plane in IAH...wow..just wow
| 2negative
| 1,988 |
@united just did! Thank you!
| 1positive
| 1,989 |
@united thank you!
| 1positive
| 1,990 |
"@united Cancelled Flights your flight then sends you an email saying ""think about your next flight..."" #customer #outrage http://t.co/KkwiwI97A4"
| 2negative
| 1,991 |
@united did your super computer _ÙÕ© ots pants? Lots of cranky people in line at CMH reFlight Booking Problems, delaying check-ins of on-time, direct flyers
| 2negative
| 1,992 |
@united - you rebooked me to UA1764 after UA 3883 was Cancelled Flightled. I paid for first class ticket - but new seat is 38E. Can you please fix!
| 2negative
| 1,993 |
@united we need a new flight to Tucson
| 0neutral
| 1,994 |
@united is your check-in system down? I'm having trouble checking in for a flight that departs in less than 24 hrs.
| 2negative
| 1,995 |
@united, fuck you and your closed premier access lines at ORD. Probably gonna miss my flight...Start treating your customers better.
| 2negative
| 1,996 |
@united Good luck with the no-enertainment-on-6-hour-flights strategy. Innovation at work. Hello @jetblue http://t.co/HI76BOavXY
| 2negative
| 1,997 |
@united no HUMAN contact for 2 mths from @AmericanAir cust relations or refund dept. If ever a problem do u have humans I can talk to?
| 2negative
| 1,998 |
@united you would think you would clean your ramps. Our jet is stuck in the snow in Newark. This would never happen with @Delta
| 2negative
| 1,999 |
@united I would understand if weather was the issue, but bc of airline maintenance I had to sleep on an airport floor and lose an entire day
| 2negative
| 2,000 |
@united I am - thank you!
| 1positive
| 2,001 |
@united flight 403 is delayed 40 min bc a missing screw and were in danger of missing flight 6491
| 2negative
| 2,002 |
@united @wamo66 after 2 hours and 20 minutes most of which I was on hold I was able to get the Cancelled Flightled flight changed to Delta.
| 2negative
| 2,003 |
@united no, ua 6 finally Cancelled Flighted after hrs of delay. The replacement flight leaves Late FlightR than this one was scheduled tomorrow. Not cool.
| 2negative
| 2,004 |
@united sister & BIL stuck in Detroit desperately need to be in Florida flying w/ @USAirways is there anything you can do?
| 0neutral
| 2,005 |
@united overbooked by FIFTY people?!? the worst.
| 2negative
| 2,006 |
@united On hold 2X 60 min ea. Trying to bk a tix to Asia. Your website & customer service dont want my business. Korea Air it is.
| 2negative
| 2,007 |
@united I would like to know what is the easiest way to get a refund.
| 2negative
| 2,008 |
@united help me, united! I paid for economy plus on a flight that was changed BC of delay. Will I be automatically refunded?
| 2negative
| 2,009 |
@united The engineer that designed the 787 door frame to extend half a foot into the plane for seat 27A should be forced to always sit here
| 2negative
| 2,010 |
@united I just sent to you.
| 0neutral
| 2,011 |
"@united your service need work - check out this Bush airport ""customer service line"" last nt #unitedagainstunited http://t.co/g00sAozgtv"
| 2negative
| 2,012 |
"@united you realize you've said this already. At least last time you asked if I needed ""help"""
| 2negative
| 2,013 |
@united Thanks. This one was delayed an hour and a half prior to scheduled departure.
| 2negative
| 2,014 |
@united Also, your phone customer service is almost useless. http://t.co/Mb3bJwGOAp
| 2negative
| 2,015 |
@united lost bag on next flight. Didn't have time to load during the 5 hour delay?Consequence from platinum to gold
| 2negative
| 2,016 |
@united A day Late Flightr, one delayed & one Cancelled Flightled flight, I'm at a gate with no seat assign. Lots of standby ppl also waiting.
| 2negative
| 2,017 |
@united can you not get the first flight of the day off the ground on time? #1531. Let's go.......
| 2negative
| 2,018 |
@united thank you for flying me out of the mess at IAD and out to San Diego. http://t.co/tlPBaupIk5
| 1positive
| 2,019 |
@united What does delayed due to Customer Service mean for UA761?
| 2negative
| 2,020 |
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