Datasets:
tasksource
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crowdflower

Dataset card Data Studio Files
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Community
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14.8k
"@united Freakin"""
2negative
2,123
@united Pick
0neutral
2,124
@united Suck
2negative
2,125
@united 25 minute hold is 1 hr. 25 min. @ABC11_WTVD
2negative
2,126
@united 20 yrs of flying Continental/united exclusively I get why everyone hates you - fl1289sfo/EWR #getmeoffrhisFUCKINplane
2negative
2,127
@united 24 seats available on the 2:15 pm from ORD to RDU...I need 2 seats please
0neutral
2,128
@united I'm still trying to get things worked out and you have yet to respond back.
2negative
2,129
@united screwed up our reservation- they assigned a new # to just one of us & when they changed our flight, only changed the original #.
2negative
2,130
@united 25 min hold has now progressed to over an hour...919-675-0985
2negative
2,131
@united YOU SUCK!
2negative
2,132
@united yo, you need a new website really badly. This day and age...
2negative
2,133
@united if I was rebooked do I have to pick up my luggage?
0neutral
2,134
@united how can u not have gate ready or gate agent for going on hour two
2negative
2,135
@united just DM'd
2negative
2,136
@united had a different fiasco on my outward trip and was rebooked on to qantas lax-Syd. No FF miles show up in my account for that :(
2negative
2,137
@united I am following - you need to follow me for DM?
0neutral
2,138
@united it would be great to get a callback from the agent that disconnected me trying to put me on hold after waiting to connectfor 60+min
2negative
2,139
@united not a good day to fly u, two delayed flights still on plane at Ewr waiting over 1,5 hours for gate get to gate no gate agent.
2negative
2,140
@united just called and did it. Should have earlier because I'm being sent to DCA first and THEN to pvd. We may rent a car instead.
0neutral
2,141
@united my luggage is set to go to DCA however, I am rerouted to Dulles. Currently in NOLO however bags are in Houston. Can you fix this?
2negative
2,142
@united I went from Sacramento to Minneapolis at the end of October 2014 in business class.
0neutral
2,143
@united I'm extremely disappointed w my service for this trip as a #United #MileagePlus Explorer Card holder.
2negative
2,144
@united I hope your corporate office is ready to deal with the rage created by your shitty service and bullshit pilots. #UnitedAirlinesSucks
2negative
2,145
@united such a relaxing space for a drink before my flight! (at @United Global First Lounge) https://t.co/j4cj0lrF2d http://t.co/dTLGUQ1kAk
1positive
2,146
@united i will never fly with you again. i went on vacation this week and you lost my bags both ways. now i have no clothes. thankyou
2negative
2,147
@united sadly this wasnt just due to mother nature investigate this incident and your employees at sfo. Terrible customer experience
2negative
2,148
@united flight ua90 is taking off now after 1750 was delayed over 4 hrs 30 passengers to miss their flight to tel aviv
2negative
2,149
@united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel. Next flight is 350pm
2negative
2,150
@united considering I'm now stuck in Newark with virtually sleep in 30+ hours, I doubt it :/ hope car rentals are available
2negative
2,151
@united I see several economy plus can you put us in those. We don't have to be seated together
0neutral
2,152
@united What a really GREAT & FLATTERING story about you! You should be very proud :) http://t.co/7br5t5QCXk (via @ParachuteGuy)
1positive
2,153
@united I see you coming to get me and @AggieMensGolf in Hawaii! #12thMan http://t.co/G8DKa3Edhf
0neutral
2,154
@united Airline SUCKS! Customer Service SUCKS! NO courtesy! Incompetent - passengers do NOT matter- Bet the CEO is just doing fine though!
2negative
2,155
@united do you expect to Cancelled Flight flights out of @DENAirport tomorrow morning given the storm?
2negative
2,156
@United also ran out of water and refused service #costumerservice #legit #jk
2negative
2,157
@united I have a question
0neutral
2,158
@United Can you increase the legroom? : How airlines compare http://t.co/diUfep8n2q via @CNNMoney
2negative
2,159
@united on a 4 seg flt yvr to zurich, why would you credit all miles and but only 2 segs on full fare?
2negative
2,160
@united I see two flights with two seats in the morning can we get on those
0neutral
2,161
@united 6377 and now they sent our green tagged bags to the luggage carousel. It's been one mess up after another. Bad day @united
2negative
2,162
@united the lounge tells us they have no pillows for my grandma as one of the ladies opens the closet and I see 2 right there. #unitedlies
2negative
2,163
@united the drunk guy you threw out of flight UA936 4hrs ago is better off than the rest of us held up for 5hrs in the plane without food.
2negative
2,164
@united sitting in Denver airport waiting for a plane to be refueled. For an hour and a half! Hurry the fuck up United, you fucking retards
2negative
2,165
@united we will be at the airport first thing in the morning
0neutral
2,166
@united I'm rebooked on a flight tomorrow even though I had 1st class seat orig I have a lousy coach seat
2negative
2,167
@united well this one missed the mark. She was in a snit from the minute I stepped up to the counter
2negative
2,168
@united Doesn't have to be same flight 2 and 2 will work also
0neutral
2,169
@united who compensates is for the delays caused by the fact that you don't have enough flight attendants?? http://t.co/96apr35qan
2negative
2,170
@united we've been seating for 5hrs inside flight UA936 at #IAD delayed. We've only been offered water & cookies in business class. #failed
2negative
2,171
@united please get me off this plane #UA57
2negative
2,172
@united yes. On a nonstop to Memphis tomorrow morning. With the snow coming in I got my fingers crossed it will go.
0neutral
2,173
@united traveling with 3 young kids!! Chose our original flights for a reason.
0neutral
2,174
@united have since dropped to 2 layovers but still not acceptable.
2negative
2,175
@united our 1 layover itinerary was swapped for a 3 layover itinerary - really?!?
2negative
2,176
@united your app says flight UA936 to #ZRH departed 2:45hrs Late Flight, but 5 hours Late Flightr we are still seating inside the plane in #IAD. #failed
2negative
2,177
@united not completely. Our flight was changed in July but we never received notification.
2negative
2,178
@united are there any upgrades avail to get us all on the same flight
0neutral
2,179
@united Wife and I have two new destinations and I'm stuck in DC until Monday with no bags
2negative
2,180
@united no I don't. Spoke with baggage contact at 1-800 number. Said they will try to get bags to stay at IAD for pick up tmrw
2negative
2,181
@united can you make sure I‰Ûªm on the upgrade list for 2/23 EWR-PDX using my GPU priority? Got a weird email about it.
2negative
2,182
@united so is that two seats avail so far for us.
1positive
2,183
@united has once again earned a place as the worst airline in the business
2negative
2,184
@united is flight number 1142 Denver to Las Vegas 1125 on Sunday feb 22 Cancelled Flighted ?
0neutral
2,185
@united when I read it say ' in some cases' can you please define this for me, when for example would it not be the case?
2negative
2,186
@united I'm trying your WiFi on UA1616. But sorry it really slow. Even #Spotify lagging and that isn't a hard stream.
2negative
2,187
@united Not until tomorrow night. And the hotel voucher had higher rate than travelocity Not loving cost, but hard working staff
2negative
2,188
@united flight UA1459 sitting at newark waiting for a gate, seriously??? #threehoursLate Flight
2negative
2,189
@united why don't you ever print my known #traveler number on my ticket? Because of this I never get to use the #TSA prescreen I paid for
2negative
2,190
@united boarding was decent, 3 useless agents that don't speak English (after 2.5hrs of hold) 6hrs of mech delay not so much
2negative
2,191
@united After all I have been through on this trip, can you get me on another airline home?
0neutral
2,192
@united flight was Cancelled Flighted after the last opportunity to rebook us on other flights this evening passed.
2negative
2,193
@united boarding a #plane would be much faster if you boarded back to front instead of front to back #MakesSense #efficiency #travel #flying
2negative
2,194
"@united it's 9:56, and the desk attendant stated we would ""sit awhile"" until given the all clear. Lack of communication seems to the norm."
2negative
2,195
@united had been suffering immensely ever since this merge .. Hopefully I'll never have to fly @united ever again ..
2negative
2,196
@united I'd really like to get off of this plane now.
2negative
2,197
@united possibly the worst airlineGave them three chances Second time in 2 weeks a flight has been delayed and or Cancelled Flightled due to mechanics
2negative
2,198
@united cabin pressurization issues are pretty serious. Flight 1109 landed in Washington because of it. My head is pounding.
2negative
2,199
@united Sandra at ur international checkin counter was rude and offensive. She commented she didn't care if I complained cuz she had 25yrs
2negative
2,200
@united My contact stuff is in the bag and I'm legally blind. This is so messed up.
2negative
2,201
@united Did I mention that I was ON THE PLANE so is my luggage. My luggage that I'm not going to have for how many days.
2negative
2,202
@united 3 times I've called customer services each at least 40 mins... Each time cut off by your operators... Why can't you call me back!
2negative
2,203
@united Tell me that you're at least going to cover a room and get me out of here.
2negative
2,204
@united OMG!!! you just bumped me off the last flight. Can this get any worse.
2negative
2,205
@united Which just speaks to basically the worst designed web system ever.
2negative
2,206
"@united Yeah, I tried that about 10 times for two different tickets, and it told me to ""Try again Late Flightr""."
2negative
2,207
@united please fire the captain of flight 6232 today. He single handedly ruined every passengers day by being a piece of shit. #unitedsucks
2negative
2,208
@united U blow
0neutral
2,209
@united what exactly do you hang on this hook? http://t.co/ZHxOk07Aqa
2negative
2,210
@United - flight Cancelled Flightled. 4 hrs at airport to book a new one for $95. Just got two invoices for the flight, each for approx $300. Really?!
2negative
2,211
@united why do you hire POS pilots? Thanks for ruining my trip and not allowing me to see my buddy as he turns 30. #unitedsucksdick
2negative
2,212
.@united Your airline is again rated the WORST in America so you've got your work cut out for you. It's bc you treat customers like garbage.
2negative
2,213
@united what's the best way to get your tickets? Print off at home or go to check in desk?
0neutral
2,214
@united Pay for my hotel.... I'm a broke student #help
2negative
2,215
@united all 4 of us are on standby in Houston tomorrow for flights to Calgary. If you could get us on one or two of those that would help
2negative
2,216
@united what a nightmare!! Both sides of my flights are a disaster! At Houston getting attitude cuz I was sent to ticket counter
2negative
2,217
@united you're terrible.
2negative
2,218
@united it was eventually explained that weather conditions too extreme to get luggage off planes. Will be sent on. But I won't be for days!
2negative
2,219
@united Anyone there? Did you read my DM?
2negative
2,220
@united 732 from Denver. We just boarded! Fingers crossed we get into the air!!!
1positive
2,221
@united EWR TO MCO made unplanned landing because of pressurization failure. Worst pain I've EVER felt, I thought I was going to pass out
2negative
2,222