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crowdflower

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14.8k
@united FYI, went through this on similar flight last week.
0neutral
2,834
@united I know where to check. My complaint is my ticket said dinner when I booked now it's changed to refreshments. Where's my refund?
2negative
2,835
@united Bag MIA since Wednesday. Still no word where it is or if we'll ever see it again. #lostluggage #frustrated
2negative
2,836
@united assume those benefits only apply to my own reservation. Any way my partner (on diff res) can use them? Can we combine res?
0neutral
2,837
@united or us air: http://t.co/Eis9hcNPrO
0neutral
2,838
@united we can't all be american airlines I suppose... http://t.co/0EWj7oKlji
2negative
2,839
@united Love to report how horrible this flight is to your team. Let's make it worse...as they get to my seat...out of all snacks
2negative
2,840
@united uhuh.Group trying to get out of Nashville and into IAD today instead of tomorrow,why be preemptive though... https://t.co/yBv0xaowKv
0neutral
2,841
@united thanks for moving my dad on to my my mom's flight. You helped make his birthday start with #FriendlyFriday Awesomeness! 4 paws up!
1positive
2,842
@United you need to get it together 3 of 4 flights Cancelled Flightled stranded with no car and my baggage is lost! You NEVER get it right.
2negative
2,843
@united blood services, make your appt. today! 18009174929 http://t.co/6UXwPaduGS
0neutral
2,844
".@united It's worth saying that, if you litter in Singapore, you get caned. ""But there are rules"" says @united"
2negative
2,845
@united Not waiving change fees with the snow storm coming tomorrow? IAD is under Winter Storm warning tomorrow already, what's up?
0neutral
2,846
@united yes! I'll be sending an email to customer service today.
0neutral
2,847
@united I'm fully aware, it's just that your rules are harsh toward the client. Especially since you're going to resell my seat for more $.
2negative
2,848
@united why I won't check my carry on. Watched a handler throw this bag -- miss the conveyer belt -- sat there 10 min http://t.co/lyoocx5mSH
2negative
2,849
@united why? So I can waste more of time on this airline to get an automated message? Disappointing as always.
2negative
2,850
@united this means within one week i will have filed 2 compensation complaints to your website
2negative
2,851
@united not 100% sure, however my ticket included one checked bag, therefore this charge was extra and completely unanticipated.
2negative
2,852
?ÛÏ@united: @d_goodspeed We will follow up with our Maintenance team. Thanks for the tweet. ^KP?Û? THANK YOU! United Cares!
1positive
2,853
@united Terribly disappointed. Confirmed reservation delayed and your cust. service staff was not helpful in finding an alternate solution.
2negative
2,854
@united this is for a check-in luggage. Employee told me not to include wheels in the dimensions.
0neutral
2,855
@united dmangen@visualclubconcepts.com
0neutral
2,856
@united if I had a ticket refunded which I purchased, for my brother to fly...could I then used the refunded credit for me to fly? Respond
0neutral
2,857
@united this is besides the fact that one week ago you delayed me by 18 hours. i am not impressed at all.
2negative
2,858
@united its my one and only checked bag, which is checked to edinburgh, however i am being charged randomly from dc to newark
2negative
2,859
@united with the purchase of my ticket i am entitled to check in 1 bag however i am being charged an extra 25 dollars for domestic transport
2negative
2,860
@united Thank U for the 1hr delay then boarding us onto a plane that reeks of vomit, flight attendant indicated it wasn't cleaned properly.
2negative
2,861
@United I have never been so grossed out in my life. What a disappointment-yet again-flying with you.
2negative
2,862
@united need to add service dog to my itinerary for tomorrow
0neutral
2,863
@united thanks for delaying my flight for an hour, and then boarding us onto a flight that REEKS of vomit because it wasn't cleaned properly
2negative
2,864
@united just landed. Might want to check flight 304 plane from Houston. That sound was during takeoff & landing http://t.co/QKquRagGoO
2negative
2,865
@united I can't even look at you right now. I'll call you when I'm not so mad.
2negative
2,866
@united DM ed u the request num
0neutral
2,867
@united I requested an online refund option they denied saying the ticket was used, hope they understand the problem from your approach
2negative
2,868
@united Nope, still sitting at the gate!
2negative
2,869
@united bagage which i take to in the cabin i dont need to check-in,correct?
0neutral
2,870
@united exactly
0neutral
2,871
@united the passengers waited inside the flight on the runway and returned back in o gate that should not count as a valid journey
2negative
2,872
@united yes it is partly used, the del-ewr is used, the return flight was Cancelled Flightled due to technical glitch in operations
2negative
2,873
@united thank you.. Appreciate the response
1positive
2,874
@united Old school ride home to LAX from Houston #flyingRetro http://t.co/6asuwx3Kv0
0neutral
2,875
.@united I appreciate you looking. Can you compensate me on anything for my troubles? Still haven't taken off for a 10:30 am flight
2negative
2,876
@united mine is GJQX6J husband is A587CW (Can't DM for some reason.)
0neutral
2,877
@united thank you thank you thank you for contacting me. Thank you for the offer of a $1000 travel certificate #unitedairlines
1positive
2,878
@united Another terrible experience with United. Discrimination. Delays. And no help from customer service #united #notimpressed
2negative
2,879
@united Hi, we are flying into IAD tomorrow evening. Do you expect delays or Cancelled Flightlations with the snow storm?
0neutral
2,880
@united If a business decision is made that inconveniences and possibly causes lost customers, is it a good business decision? #Cranky
2negative
2,881
@united sent a DM just now. Thanks I am incredibly happy the fast response I got via Twitter than via customer care. Thank you
1positive
2,882
@united please provide update on UA 791. This flight has been stranded by united with no information from the crew on the plane.
2negative
2,883
@united thanks for reminding me how much easier it is to fly Southwest! Get more agents at sfo 25!
2negative
2,884
@united perfect! That works! Thank you!
1positive
2,885
@united That's still one day over my visa expiring on June 9, which is why I booked my flight on that day.
2negative
2,886
@united Followback so I can DM plz
0neutral
2,887
@united MIA-EWR #384 _Ù÷ã_Ù÷ã_Ù÷ã excellent crew. EWR-IAD #3589 _Ù÷Á_Ù÷Á_Ù÷Á No crew to load bags - waiting w/ door open freezing. 20 mins past departure.
2negative
2,888
@united your customer service is crap.
2negative
2,889
@united thanks for having ground crews that are surprised when flights arrive. #beingsuckontarmacsucks!
2negative
2,890
@united mechanical issue. Looks like they got it fixed! Thanks for your concern.
1positive
2,891
@united UA1023 sitting on Tarmac at ORD when there are visibly gates open. Reassign our gate.
2negative
2,892
@united thanks
1positive
2,893
@united Usually an issue with Express our of SFO. Positive note: Mainline p.s. was enjoyable.
2negative
2,894
@united No. SATO rebooked me. Just upset that my travel office had to fix this, and you couldn't.
2negative
2,895
@united kind of unnerving to watch the guy deicing your plane text on his phone the whole time http://t.co/QdXfT9qqT9
2negative
2,896
@united refreshes my browser right before checkout.error load message. Ticket price increased $358 in a matter of sec. DoUNotWantMyBusiness?
2negative
2,897
@united @JedediahBila Why is United voted every year as one of the worst airlines? Do enjoy that title? You should give Jedediah free passes
2negative
2,898
@united I think you should board from the back of the plane #whatstheholdup #CHItoCLE
2negative
2,899
@united On the plane but thanks! Maybe don't let so many people check in by themselves - teeming with morons.
1positive
2,900
@united Thanks...seat made for a 6 year old and a broken TV. 20 flights/year...my last on your airline.
2negative
2,901
@united UA6357 needs de-icing! Stat! We've waited our turn...
0neutral
2,902
@united yes I've boarded this way many times & have never had to show my pass on the Tarmac multiple times. Path was railed off. Only 1 way
0neutral
2,903
"@united @bobwesson fair enough United. everybody is doing the best they can. Although that ""slight delay"" is turning into a Cancelled Flightlation."
2negative
2,904
@united Still waiting on our bag! Never got delivered yesterday. Can't reach a real person for help. Sending DM with ref number.
2negative
2,905
@united worst flight experience I've ever had. Will never ever fly your airline again.
2negative
2,906
@united why do I have to go thru the details of the flight I want w/ the recording to then repeat ALL when a real person gets on the line?
2negative
2,907
@united Looks like they came through. Thanks again for the help.
1positive
2,908
@united anything yet JJ?
0neutral
2,909
@united why would a person take hours and hours of wait time just to tell a lie
2negative
2,910
@united hey! DM not working. UA 307!
2negative
2,911
@united the refund team is far from customer care courtesy they need training on work ethics. So it's like sir u r lying how can I help
2negative
2,912
@united splitting up my flights quadruples the price
2negative
2,913
@united contd... I am being told that I am asking for a refund on a used ticket on a flight that got Cancelled Flightled how is the ticket used?
2negative
2,914
@united after several trials and several hours of waiting on phone to contact customer care to get my refund all I get is cold shoulder
2negative
2,915
@united I booked and paid for a flight to get me to Denver at a specific time for a meeting. You failed... It wasn't caused by weather
2negative
2,916
@united since when did you get so good again! 4 transcontinental flights in 72h. What a pleasure/relief you were.
1positive
2,917
@united what I don't understand isn't flight that I paid premium for getting Cancelled Flighted and the best you can do is next available flight...
2negative
2,918
@united Flight is awful only one lavatory functioning, and people lining up, bumping, etc. because can't use 1st class bathroom. Ridiculous
2negative
2,919
@united Are the current on board food menus available anywhere online?
0neutral
2,920
@United Airlines Is Changing Its MileagePlus Program: Winners And Losers http://t.co/F1yvAiO9ul http://t.co/vGlx6Ykwqg
0neutral
2,921
@united actually we aren't. Still parked here.
2negative
2,922
Can I put sun in my carry on? RT ?ÛÏ@united: @ant_kneee Right now 0 would be a heat wave, so enjoy the warmth! Can you bring some home? ^JJ?Û?
0neutral
2,923
@united Thanks!
1positive
2,924
@united thanks for prompt response. Another hour to enjoy vacation! Perhaps a bug in the app as it still shows 2:55.
1positive
2,925
@united Why can I only apply one travel certificate per itinerary even when I have multiple flights?
2negative
2,926
@united appreciate the sentiment and you were able to get me off the ground;still missed connection
1positive
2,927
@united I log in, view reservations, try view specific reservation & takes me back to login page,
2negative
2,928
@united it just goes round & round, it's be going on for weeks,
0neutral
2,929
Thank you @united for your prompt assistance.
1positive
2,930
@united 3 times my flight has been delayed and I miss my next flight. This time you've lost my baggage. No clean clothes. $337 flight. Thx!
2negative
2,931
@united I looked on the email chain and there is not one
0neutral
2,932
@united why the hell do my miles expire? Was really looking forward to accruing enough for a free flight in 10 years.
2negative
2,933