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### Human: Agent: ['Jacob Schumaker, ARM', 'Over 15 years of professional experience in residential management, mixed-use developments, new construction lease ups and major capital renovations, marketing, employee training, effective communications, and budget preparation and analysis.', 'Vice President Property Management at Akara Partners, LLC', 'Akara Partners, LLC', '[{"company":"Akara Partners, LLC","company_id":"akara-partners-llc","industry":"Leasing Real Estate","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Akara Partners, LLC","title":"Vice President Property Management"}],"url":"https://www.linkedin.com/company/akara-partners-llc"},{"company":"Chicagoland Apartment Association","company_id":"chicagolandapartmentassociation","location":null,"positions":[{"description":"","duration":"Feb 2012 - Present 9 years 10 months","duration_short":"9 years 10 months","end_date":"Present","start_date":"Feb 2012","subtitle":"Chicagoland Apartment Association","title":"CAMME Committee Co-Chair"},{"description":"","duration":"Jan 2019 Dec 2020 2 years","duration_short":"2 years","end_date":"Dec 2020","start_date":"Jan 2019","subtitle":"Chicagoland Apartment Association","title":"CAA Board of Directors"}],"url":"https://www.linkedin.com/company/chicagolandapartmentassociation"},{"company":"Lincoln Property Company","company_id":"lincoln-property-company","location":null,"positions":[{"description":"Circa 922 \| www.circa922.comCityfront Place \| www.cityfrontchicago.comEleven40 \| www.live1140.comLinea \| www.lineachicago.comParkline \| www.parklinechicago.comThe Shoreham at Lakeshore East \| www.rentshoreham.comThe Tides at Lakeshore East \| www.renttides.comWave Lakeview \| www.wavechicago.com","duration":"Feb 2016 Dec 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2020","start_date":"Feb 2016","subtitle":"Lincoln Property Company","title":"Regional Property Manager"},{"description":"","duration":"Apr 2015 Feb 2016 11 months","duration_short":"11 months","end_date":"Feb 2016","start_date":"Apr 2015","subtitle":"Lincoln Property Company","title":"Business Manager - Cityfront Place"}],"url":"https://www.linkedin.com/company/lincoln-property-company"},{"company":"Greystar","company_id":"greystar","location":"Chicago, IL","positions":[{"description":"• Promoted to General Manager for Atwater (Formerly known as Streeter Place Apartments) May 2014• Assisted with Riverstone\'s Midwest Region takeovers and new lease ups in Chicago, Minneapolis and St. Louis.• Property Manager for Halsted Flats November 2013 until May 2014. Oversaw the initial lease up of the brand new, 269 unit, luxury rental community. • Promoted to General Manager for Atwater (Formerly known as Streeter Place Apartments) May 2014• Assisted with Riverstone\'s Midwest Region takeovers and new lease ups in Chicago, Minneapolis and St. Louis.• Property Manager for Halsted Flats November 2013 until May 2014. Oversaw the initial lease up of the brand new, 269 unit, luxury rental community.","duration":"Nov 2013 Mar 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2015","start_date":"Nov 2013","subtitle":"Greystar","title":"General Manager"}],"url":"https://www.linkedin.com/company/greystar"},{"company":"Draper and Kramer","company_id":"draper-and-kramer","location":"Chicago, IL","positions":[{"description":"• Manage and oversee all aspects of the Class A luxury property with 221 residential apartment homes, 9,000 sf. of premier retail space, and a 163 stall parking garage for the property. • Manage and oversee all aspects of the Class A luxury property with 221 residential apartment homes, 9,000 sf. of premier retail space, and a 163 stall parking garage for the property.","duration":"Aug 2012 Nov 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2013","start_date":"Aug 2012","subtitle":"Draper and Kramer","title":"Property Manager - The Chicagoan"}],"url":"https://www.linkedin.com/company/draper-and-kramer"},{"company":"McCaffery Interests","company_id":"mccafferyinc","location":"Chicago, IL","positions":[{"description":"• Oversee all aspects of the $55MM Class A boutique luxury asset with 152 residential units, 33,000 sf. of premier retail space including CVS, Five Guys, Around the World Chicago, T-Mobile, Becks Book Store, Mario Tricoci Salon and University and Red Mango, along with a 205 stall parking garage for the property• Responsible for developing operating budget and achieving budgeted NOI, maximizing property cash flow, timely rent collection, regular financial reporting and analysis, and overall financial performance of the property including retail and parking components • Manage and prepare entire operating budget with over $4.1MM in revenue• Manage 10 full-time employees with experience hiring, training, and terminating regular and Union employees • Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans for the residential component while seamlessly integrating my retail tenants into the marketing plan to maximize exposure• Ensure ongoing superior customer service through self-created resident retention plan and monthly resident events• Daily inspection of the property and market ready units for curb appeal, safety and overall condition","duration":"Feb 2009 Jul 2012 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jul 2012","start_date":"Feb 2009","subtitle":"McCaffery Interests","title":"General Manager - The Morgan at Loyola Station"}],"url":"https://www.linkedin.com/company/mccafferyinc"}]', '["Jennifer Saucedo “I have seen Jacob grow tremendously in this industry from when he worked for me as a Leasing Agent years ago. He has proven to be a successful leader. I would be honored to work along side with him again. Jacob is self driven and passionate about his work every day. His dedication speaks volumes. I am proud to not just be a colleague but a friend of Jacob\'s. Should he ever move on to something different, there will be big shoes to fill! Congrats Jacob on all your hard work!”","Yvonne A. Jones, CPM “Jacob is one of the most detail-oriented property managers i have ever worked with. His commitment to his profession and the properties he manages has always impressed me. Additionally, he possesses all the financial and marketing skills necessary to make a property truly sucessful.”"]'] User: ['Scott Robinson', 'Experienced IT Support Professional with a demonstrated 20 year track record in the Information Technology Services industry, both as a Technician and a Supervisor. Skills range from supporting clients and various technologies, such as desktop and server hardware, Windows OS and other software, VoIP phones and ACD systems, adaptability, and much more.', 'Field Engineer Supervisor at Maintech, Incorporated', 'Maintech, Incorporated', '[{"company":"Maintech, Incorporated","company_id":"maintech","industry":"Information Technology and Services","location":null,"positions":[{"description":"• Monitor incoming work orders and assign work to field engineers• Review, validate, and standardize problem resolutions, and approve Time and Materials entries• Compose customer reports• Diagnose and recover failed systems using diagnostics tools and fault identification techniques• Install equipment, resolving issues during installation• Maintain server integrity and availability• Assist customers and troubleshoot complex problems, providing support in a manner that minimizes interruptions in customers’ ability to carry out critical business activities• Provide technical advice and assistance to other technicians","duration":"Jun 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Maintech, Incorporated","title":"Field Engineer Supervisor"},{"description":"• Streamline current internal and customer reports using Power BI• Create dashboards to visualize company data and provide customer dashboards• Work with internal IT team to connect to company data• Work with customers to retrieve data in proper format• Place and manage feature requests to IT team for in-house applications","duration":"Nov 2018 Jun 2019 8 months","duration_short":"8 months","end_date":"Jun 2019","start_date":"Nov 2018","subtitle":"Maintech, Incorporated","title":"Business Operations Analyst"}],"url":"https://www.linkedin.com/company/maintech"},{"company":"New York City Fire Department","company_id":"new-york-city-fire-department","location":"Brooklyn, NY","positions":[{"description":"• Supervise a group of 10 IT Helpdesk agents supporting all the FDNY (about 7000 members) from HQ to Fire Houses and EMS Stations, etc. serving all of NYC in ITIL environment• Monitor staff performance and review work• Train and mentor staff• Write staff performance evaluations• Take help desk calls when call volume is high and assist with staff coverage• Provide technical advice and assistance to customers and subordinates, troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers’ ability to carry out critical business activities• Review, validate, and standardize problem resolutions for inclusion in the problem resolution database• Support Novell, Active Directory, and Exchange• Support Nice-InContact cloud-based ACD call distribution system for distributing help desk calls• Administer SharePoint 2010 site• Ticketing system in use is BMC Service Desk Express (Magic) and migrating towards ServiceNow• Compose and distribute daily, weekly, and monthly Incident/Phone Call reports and KPI’s in Tableau and Microsoft Excel• Work with FDNY staff on scheduling deployments and policy changes that would affect call volume on the Help Desk• Assisted with migration to ServiceNow; ServiceNow Admin training course taken in July 2018","duration":"Apr 2018 Nov 2018 8 months","duration_short":"8 months","end_date":"Nov 2018","start_date":"Apr 2018","subtitle":"New York City Fire Department","title":"Help Desk Supervisor (TEKsystems)"}],"url":"https://www.linkedin.com/company/new-york-city-fire-department"},{"company":"Maintech, Incorporated","company_id":"maintech","location":null,"positions":[{"description":"• Took over lead of existing call center with no prior experience• Replaced call distribution system with a cloud-based ACD system and VoIP phones over a cloud-based PBX hosted by 8x8• Re-imaged desktops for each of 10 members of call center (all members were remote)• Supervise new IT Service Desk from the ground up, starting with one agent and two customers, and growing to 12 agents and 15 customers from there; included imaging and setting up new machines and phones for agents, hiring additional agents, on boarding new customers, setting up phone queues for customers, etc.• On board new customers, and assisted with related issues• Resolved both technical and operational issues• Administer Active Directory and Office 365 users and mailboxes both internally and for external customers• Build and deploy Windows 7 and 10 desktops and laptops• Initiate corrective or preventive actions, such as increasing disk or memory capacity to improve system performance• Provide technical advice and assistance to customers, troubleshoot complex problems; and provide support in a manner that minimizes interruptions in customers’ ability to carry out critical business activities• Train new personnel on IT procedures• Administer and support VoIP Virtual PBX telephony and ACD call distribution system for distributing help desk calls• Assist with administration and support on Verizon Wireless phones for 600+ users• Assist with in-house Levels 1 and 2 desktop support tickets. Includes installation and troubleshooting of Windows 7 and 10, and all versions of Microsoft Office 2007-2016, Active Directory, Networking issues, etc.• Administer SharePoint sites in Office 365• Utilize several ticketing systems, based on customer, including Microsoft Service Manager, Manage Engine, Zendesk, Dell Kace, ServiceNow• Compose weekly and monthly Help Desk reports in Microsoft Excel for internal use as well as reporting to customers, containing Key Metrics and KPIs","duration":"Jan 2015 Apr 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2018","start_date":"Jan 2015","subtitle":"Maintech, Incorporated","title":"IT Service Desk Supervisor"},{"description":"• Assisted in managing a large enterprise financial firm account• Managed the flow of trouble tickets and distributed to the technicians• Managed the flow of outage events from start to finish• Utilized in-house ticketing system• Compose reports in Microsoft Excel for internal use as well as reporting to customer","duration":"May 2010 Jan 2015 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jan 2015","start_date":"May 2010","subtitle":"Maintech, Incorporated","title":"Account Supervisor"},{"description":"• Worked on-site at large enterprise data centers at several large and well-known financial firms across New York City, performing break-fix and IMAC work on various brands and types of servers and other equipment.• Utilized BMC Remedy and later ITSM to track tickets• Maintained on-site inventory, and ordered replacement parts when necessary• Served as a lead engineer during a large portion of the time","duration":"Mar 2003 May 2010 7 years 3 months","duration_short":"7 years 3 months","end_date":"May 2010","start_date":"Mar 2003","subtitle":"Maintech, Incorporated","title":"Server Support Engineer"},{"description":"• Worked on-site at a large enterprise account, performing break-fix and IMAC work on desktops, printers, and other equipment.• Utilized Remedy to track tickets• Maintained on-site inventory, and ordered replacement parts when necessary• Later moved into a Field Technician role, traveling to different smaller customer sites around NYC","duration":"Jun 2001 Mar 2003 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2003","start_date":"Jun 2001","subtitle":"Maintech, Incorporated","title":"Desktop Support Technician (Customer Locations)"}],"url":"https://www.linkedin.com/company/maintech"},{"company":"Catalina Marketing Corporation","company_id":"catalina-marketing","location":"","positions":[{"description":"• Responsible for maintaining, installing, configuring, troubleshooting, and repairing coupon printers, computers, and their respective networks in retail supermarkets• Traveled to locations around the NYC Metro area to affect repairs using my own vehicle• Maintained inventory of parts, stored in the trunk of my vehicle• Troubleshoot lane to lane wiring and pulled new wires when necessary• Troubleshoot Ethernet CAT-5 cabling","duration":"Mar 1999 Jun 2001 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2001","start_date":"Mar 1999","subtitle":"Catalina Marketing Corporation","title":"Field Service Technician"}],"url":"https://www.linkedin.com/company/catalina-marketing"}]', '["“I have known Scott for 14 years. He has worked for me for several years where Scott was an integral part of my team. Scott went above and beyond expectations in his work . His determination to get things done in a timely fashion along with his ability to interact with his customers, peers, management were always looked upon as part of the excellence Scott brought to his assignments. I would highly recommend Scott for any position that he is seeking.”","“Scott worked for me as the Supervisor of the FDNY Helpdesk. He has the perfect personality to run a Helpdesk as he is calm and thorough. Scott earned his team\'s respect in a short time by listening and providing advice. He automated reporting using Tableau, which helped him and his team manage outstanding issues. I highly recommend Scott and would hire him again in a minute.”"]']### Assistant: The agent's job is to oversee property management and major capital renovations, while the user is reaching out to the agent because they need IT support for their residential property management company.
### Human: Agent: ['Arleen Geller', 'Cross Platform Media Sales Executive • Developed integrated media program utilizing assets from NASCAR and other Radio Shows including Websites, On site marketing, promotions and Network Radio • Expertise in negotiating, pricing, packaging, and promotions • Top negotiator with both agencies and clients-increased revenue from agencies and direct clients • Responsible for highly visible and challenging agency and client personnel Created and developed new business opportunities and turned around challenging agency performance with client involvement • Created Spectacular Up-front presentation which increased our revenue • Excel in relationship selling Aggressive in the marketplace. Consistently a top performer. Specialties: Negotiate large packages over $3,000,000, develop unique and creative presentations', 'Creative Designer', 'Handstrung.com', '[{"company":"Handstrung.com","company_id":null,"location":null,"positions":[{"description":"I create \\"one-of-a-kind\\" unique wearable art jewelry. Each piece incorporates a variety of materials and includes reposing and recycling trinkets and hardware, mixed with beads into wonderful new designs. Trunk shows including charity events are part of the philosophy of our company.","duration":"Aug 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Aug 2012","subtitle":"Handstrung.com","title":"President and Creative Director of this accessory company"},{"description":"Create and design each piece and manager the marketing for this brand.","duration":"Jun 2008 Nov 2012 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2012","start_date":"Jun 2008","subtitle":"handstrung.com","title":"Jewelry designer"}],"url":""},{"company":"Westwood One","company_id":"westwood-one","location":"","positions":[{"description":"Westwood One distributes and produces a variety of great musical specials. My responsibilities include marketing Grammy\'s, American Country Music, CMT, MTV Awards,and lots of customized concerts for clients. I will be working with the entire sales team to help them sell through these special events including In-Store marketing opportunities. Westwood One distributes and produces a variety of great musical specials. My responsibilities include marketing Grammy\'s, American Country Music, CMT, MTV Awards,and lots of customized concerts for clients. I will be working with the entire sales team to help them sell through these special events including In-Store marketing opportunities.","duration":"Feb 2009 Oct 2009 9 months","duration_short":"9 months","end_date":"Oct 2009","start_date":"Feb 2009","subtitle":"Westwood One","title":"Director of Entertainment"}],"url":"https://www.linkedin.com/company/westwood-one"},{"company":"Jones MediaAmerica","company_id":"jones-mediaamerica","location":"","positions":[{"description":"Responsible for both new business and traditional spending at leading Advertising Agencies and clients. The categories included; packaged goods, retail, and on-line products and services.Developed multi-platform business for both traditional business and created programs for totally new advertisers. Responsible for both new business and traditional spending at leading Advertising Agencies and clients. The categories included; packaged goods, retail, and on-line products and services.Developed multi-platform business for both traditional business and created programs for totally new advertisers.","duration":"Jul 1996 Jun 2008 12 years","duration_short":"12 years","end_date":"Jun 2008","start_date":"Jul 1996","subtitle":"Jones MediaAmerica","title":"Senior Account Director"}],"url":"https://www.linkedin.com/company/jones-mediaamerica"},{"company":"Interep","company_id":"interep","location":"","positions":[{"description":"I started my sales career at McGavren Guild and was elevated to VP/Sales, which included training new account executives as well as servicing top advertising agencies and clients.My last position was with the RMS group, where I developed new business for Interep. I started my sales career at McGavren Guild and was elevated to VP/Sales, which included training new account executives as well as servicing top advertising agencies and clients.My last position was with the RMS group, where I developed new business for Interep.","duration":"Jun 1980 Mar 1996 15 years 10 months","duration_short":"15 years 10 months","end_date":"Mar 1996","start_date":"Jun 1980","subtitle":"Interep","title":"VP Sales"}],"url":"https://www.linkedin.com/company/interep"},{"company":"Interep National Radio Sales","company_id":null,"location":"","positions":[{"description":"Marketed National Radio for over 200 radio stations, trained junior account executives, headed up new business teams for specific agencies and created company budgets for each of their accounts. Marketed National Radio for over 200 radio stations, trained junior account executives, headed up new business teams for specific agencies and created company budgets for each of their accounts.","duration":"1980 1996 16 years","duration_short":"16 years","end_date":"1996","start_date":"1980","subtitle":"Interep National Radio Sales","title":"Vice President Sales"}],"url":""}]', '["Elana Sofko “I worked with Arleen on establishing the ad sales effort for Sirius Radio. Arleen was both energetic and strategic in her work to educate the buying community about satellite radio and impressive in her ability to help create this business. Her strong relationships with clients is a testament to how smart, capable & trustworthy she is to work with--and I hope to have the good fortune to work with her again someday!”","Ralph Guild “Arleen Geller and I worked together at Interep for 15 years. Arleen was VP of Sales and one of our top producers. Her passionate commitment to not just picking the low hanging fruit, but going to senior media executives and the client when required, separated her from the other sales executives. In addition to being and outstanding contributor to the company\'s bottom line Arleen added enormously to the team spirit for which the company was noted. Her willingness to play whatever role was required to make the team win was exemplary. If I were building a sales team again today I would seek out Arleen and recruit her in the first draft.”"]'] User: ['Roberto Vasquez', "I'm a data-driven marketer and strategist for innovation, teaching, and slaying business objectives. TL;DR - Web Development, SEO, Social Media, Google Ads, Inbound and Marketing Automation, CRM, Demand Generation, Audience Segmentation, Data Analysis, and Visualization. #DigitalMarketing #Inspiration #Marketing #Technology #Leadership", 'Digital Marketing Director at Powerserve', 'Powerserve', '[{"company":"Powerserve","company_id":"pwsrv","industry":"Marketing and Advertising","location":"Georgia","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Powerserve","title":"Digital Marketing Director"}],"url":"https://www.linkedin.com/company/pwsrv"},{"company":"Noy Media Group","company_id":"noymediagroup","location":"","positions":[{"description":"Noy Media Group is a subsidiary of the Mike Hostilo Law Firm. We focused on connecting strategy to execution by maximizing the impact of marketing. For my part, It all starts with a tailor-made, business-driven Marketing Technology Stack. Key success metrics for average case value, case generation, quality of leads, reputation management, and demand generation were my top priorities. Noy Media Group is a subsidiary of the Mike Hostilo Law Firm. We focused on connecting strategy to execution by maximizing the impact of marketing. For my part, It all starts with a tailor-made, business-driven Marketing Technology Stack. Key success metrics for average case value, case generation, quality of leads, reputation management, and demand generation were my top priorities.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Noy Media Group","title":"Director Marketing and Technology"}],"url":"https://www.linkedin.com/company/noymediagroup"},{"company":"The Eichholz Law Firm","company_id":"the-eichholz-law-firm","location":"","positions":[{"description":"Executed strategies for owned, paid and earned media for the brand. Redesigned the Information Architecture, UX, and coded two websites, migrating from WordPress to an enterprise platform that seamlessly integrated with Salesforce. Designated to the Leadership Committee to re-envision the company mission and values and to implement long-term roadmaps with SMART strategic objectives to nurture and develop a productive and happy workforce. Implemented solutions to address negative sentiment online and executed MarCom strategies to improve reputation scores on external platforms. Build the company intranet communication site using SharePoint with Office 365 and Google Drive integrations.","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"The Eichholz Law Firm","title":"Director Digital Marketing"}],"url":"https://www.linkedin.com/company/the-eichholz-law-firm"},{"company":"Kiawah Partners","company_id":"kiawah-partners","location":"","positions":[{"description":"Driving prospects and leads of ultra high-net-worth individuals (UHNWI) for luxury real estate development group through SEO, SEM, social, and email channels. Marketing automation and customer management utilizing Salesforce and Pardot for nurturing leads. Managed MLS data feeds to external partners, webmaster duties for hosting platform, and admin for website CMS. Produced work documentation and procedure guidelines for knowledge base and information sharing. During overlap in work history, maintained a contractor status to help onboard new team members, define scope of work for complex digital initiatives, and execute data analysis for campaigns.","duration":"Jun 2016 Dec 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2017","start_date":"Jun 2016","subtitle":"Kiawah Partners","title":"Digital Marketing Senior Manager"}],"url":"https://www.linkedin.com/company/kiawah-partners"},{"company":"DXM Marketing Group, LLC","company_id":"dx-marketing","location":"","positions":[{"description":"Thought leader for DXM\'s digital agency initiatives through our Google Partnership (owned). Strategist for digital advertising channel services in Search, Social Media, Mobile, Display, and Web Development. Budgeting, forecasting, results, optimize, repeat.Active verticals include: Healthcare, Business & Industrial, Finance, Internet & Telecom, QSR, Shopping.Develop custom solutions for CRM, portals, custom landing pages, analytics, campaign tagging, surveys (online/offline), competitive analysis, and payment fulfillment online.Channel Services (owned):- SEO (content, local, campaign management and keyword/link analysis)- PPC (MCC, bid management, custom landing pages, CRO)- Social Media (Reputation management, brand compliance, social display/retargeting)- Mobile (Performance optimization, responsive design, adaptive design)- Display (Media planning, creative, branding, display retargeting)- Web Development (Design and development, content creation, webmaster, CMS)","duration":"Aug 2014 Jun 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2016","start_date":"Aug 2014","subtitle":"DXM Marketing Group, LLC","title":"Director Digital Marketing"}],"url":"https://www.linkedin.com/company/dx-marketing"},{"company":"Cox Media Group Digital & Strategy Team","company_id":"cox-media-group-digital-&-strategy-team","location":"Greater Atlanta Area","positions":[{"description":"Managed the internal technical department (3 directs) for Cox Media Group Digital and Strategy websites and apps (114 in all). Operated within an agile framework, to assist in the development and implementation of proprietary CMS platform, apps, and vendor applications. Streamlined communications for a matrix organization, SLA’s, processes and procedures to improve overall customer satisfaction and problem resolutions. Recognized for leading my team for performance, promotions and retention.- Agile PM, Kanban technique - Strategic Communications- HDI Support Center Director- Knowledge Centered Support- IT Service Management (ITSM)- Problem Management Professional- Root Cause Analysis - Content Management (Enterprise)","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Cox Media Group Digital & Strategy Team","title":"Sr. Manager Site Services"}],"url":"https://www.linkedin.com/company/cox-media-group-digital-&-strategy-team"},{"company":"Media General","company_id":"media-general","location":null,"positions":[{"description":"Internet marketing, group account management, and web analyst. Key responsibilities included: web strategy, multi-channel campaign activation, ad hoc reporting, analysis, and optimization. Additional duties: websites, landing page build-outs, video production, webcasting, graphic design, photography, and event marketing.- Internet Marketing Strategy- Analytics, proof of performance reporting, ad hoc- Display Advertising Funnel Marketing- Search Engine Optimization- Google AdWords / Bing Ads- Behavioral Targeting, Remarketing- Email Marketing- CRM, CMS and Inbound methodologies- B2B & B2C- Sales management, client retention- Event Marketing","duration":"Jan 2007 Sep 2011 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2011","start_date":"Jan 2007","subtitle":"Media General","title":"Digital Sales Manager"},{"description":"Managed five geographical locations within Media General\'s broadcast portfolio - Mid-Atlantic region.Creative director for interactive designs of HTML templates, design concepts both graphical and UI, and early adopter for Web Standards. Information taxonomy for CDN inclusion and enterprise CMS project management for implementation, documentation, testing, training, and deployment.Graphic design for all mediums including print, broadcast and web. Photoshop, Illustrator, pre-In Design.Web analytics using Omniture Analytics. Webmaster.Additional contributions with IAB Universal Ad Packages, videography, non-linear editing, and photography.","duration":"Oct 1999 Dec 2006 7 years 3 months","duration_short":"7 years 3 months","end_date":"Dec 2006","start_date":"Oct 1999","subtitle":"Media General","title":"New Media Director"}],"url":"https://www.linkedin.com/company/media-general"}]', '["Chris Manley “Roberto was my direct supervisor and professional mentor for the better part of a year. Roberto was the Director of Marketing for an attorney and legal services startup, and he hired me to join his marketing team as a web developer and marketing specialist. We worked together on several important development projects, niche national marketing campaigns, and complete website and brand overhauls. Roberto\'s role extended beyond his title, he also laid the foundation for our best SEO practices, established proper workflows and organizational positions within the company, as well as coordinated some public facing community-focused charity efforts for the office. With Roberto\'s knowledge, experience and guidance, I have been able to realize my technical potential as a developer and better visualize my professional aspirations.”","Jerry Gearding “I had the pleasure of working with Roberto for over a year at DX Marketing. In that year, he helped build the agency\'s digital capabilities from the ground up. He was personally responsible for establishing our Google partnership and has knowledge in a wide range of digital disciplines including strategy, PPC, targeted display, re-marketing, SEO, SEM, social, campaign optimization and web development. He was a mentor to other less experienced members of the team as well. I highly recommend Roberto to anyone who is looking to add a seasoned, knowledgeable and motivated resource to their digital team.”"]']### Assistant: The agent's job is to develop integrated media programs and negotiate large packages, while the user is reaching out to the agent because they need assistance with maximizing the impact of their marketing efforts and implementing a tailor-made Marketing Technology Stack.
### Human: Agent: ['Laura V. Hudson', "I'm an enthusiastic leader of the marketing and business development function within law firms, with a two-decade track record of success. I have significant experience in strategic marketing communications, client relationship development, using data to drive planning and decision-making, and law firm management. I'm a believer in teamwork, servant-leadership, process improvement, kindness, accountability, and the Oxford comma. Specialties: Web/Internet Marketing and SEO Business Development Coaching Strategic Planning Marketing Communications, both in terms of Content Development and Martech software Process Improvement Ancillary Revenue-Generating Initiatives Collaborative Team-Building and Mentoring Alternative Fee Arrangements", 'Energetic CMO \| Helping attorneys grow relationships with their clients, and work more collaboratively with each other', 'Ward and Smith, P.A.', '[{"company":"Ward and Smith, P.A.","company_id":"ward-and-smith-p.a.","industry":"Law Practice","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"As the lead marketer at Ward and Smith, I advise the firm\'s management team on strategy, and am responsible for the implementation of the firm\'s marketing and business development efforts across five offices, seven sections, and fifteen practice groups. I also help our recruiting team with lateral candidates, and I\'m a member of the Legal Lean Sigma team, having earned a Yellow Belt certification.Recent speaking engagements:\\"Top 5 BD Tips for LFA Associates\\" to the Law Firm Alliance Associate\'s meeting in January 2021, via ZoomPresented \\"Elements of a Go-To Lawyer\'s Marketing Plan: What You Need to Know Today to Attract the Clients You Want to Serve Tomorrow\\" at the Wake YLD Business Development Seminar, February 22, 2019.Panelist discussing \\"Your Pipeline: A Modern Marketing Plan\\" at the Lexis Nexis Accelerate Business Development Summit, June 27, 2018.Co-Presented \\"Charting a Path for Succession Planning\\" at the Southeast Region Legal Marketing Association Conference, September 14, 2017, in Charlotte; on March 22, 2018 at the LMA Raleigh City Group; and at the National LMA Conference on April 22, 2018 in New Orleans.Panelist, Lexis Nexis International InterAction Meeting, March 13, 2018 in RaleighModerator of Panel, \\"Marketers Discuss Challenge & Change\\" at the LMA Raleigh/Triad City Group, August 31, 2017Presented \\"Using Social Media Promotion to Brand Your Firm\\" at the LMA DIY Conference for Solo and Small Practices, August 22, 2017, LexisNexis on Centennial Campus, RaleighPanelist, \\"Interpersonal Marketing,\\" NCADA Women Litigator Committee Lunch & Learn, March, 2015Moderator of \\"Maximizing Your LMA Membership,\\" Raleigh City Group of the Legal Marketing Association, April 2015","duration":"Apr 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Ward and Smith, P.A.","title":"Chief Marketing Officer"}],"url":"https://www.linkedin.com/company/ward-and-smith-p.a."},{"company":"Legal Marketing Association","company_id":"legal-marketing-association","location":"","positions":[{"description":"Member of the LMA Southeast Regional Governing Board, where I served as the Director of Outreach in 2019, Director of Membership in 2020 and 2021, and for 2022, as President-Elect. The Southeast Region of the Legal Marketing Association supports eleven Local Groups throughout nine states. We provide members with professional development, programming, best practices, and fellowship.Past LMA Roles:Membership Chair, Triangle -Triad Local Steering Committee, 2016-2018Co-chair, Governance Committee, 2009-2011Member, International Board of Directors, 2006-2008Co-chair, Sponsor Relations Committee, 2004-2005Member, Southeast Chapter Board of Directors, 2002-2004Founder, Raleigh City Group, 2002I have been a long-time active member of the Legal Marketing Association at the local, regional, and international levels. I attribute much of my professional success to the strong network of mentors, sponsors, advocates, and friends I\'ve developed in the organization.","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Legal Marketing Association","title":"President-Elect, Southeast Region"}],"url":"https://www.linkedin.com/company/legal-marketing-association"},{"company":"North Carolina State Bar Board of Legal Specialization","company_id":null,"location":"","positions":[{"description":"I am one of three non-attorney \\"public\\" members appointed to the North Carolina Board of Legal Specialization.The Board of Legal Specialization was created in 1983 by the North Carolina State Bar and began certifying North Carolina lawyers as board certified legal specialists in 1987. The Board was established to create a method by which qualified North Carolina lawyers might become certified as specialists in designated areas of the law. The goals of the legal certification program are twofold.First, the program assists in the delivery of legal services to the public by identifying to the public those lawyers who have demonstrated special knowledge, skill, and proficiency in a specific field. By identifying these lawyers, members of the public can more closely match their needs with available services.Second, the legal specialization program seeks to improve the competency of members of the bar by establishing an additional incentive for lawyers to participate in continuing legal education and to meet other requirements of specialization. Currently, the board certifies lawyers in 13 areas of law: appellate practice, bankruptcy law, criminal law (including juvenile delinquency), elder law, estate planning and probate law, family law, immigration law, privacy and information security law, real property law, social security disability law, trademark law, utilities law and workers\' compensation law.","duration":"Aug 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2017","subtitle":"North Carolina State Bar Board of Legal Specialization","title":"Public Board Member"}],"url":""},{"company":"Brooks, Pierce, McLendon, Humphrey & Leonard, LLP","company_id":"brooks-pierce-mclendon-humphrey-&-leonard-llp","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Apr 2014 Mar 2016 2 years","duration_short":"2 years","end_date":"Mar 2016","start_date":"Apr 2014","subtitle":"Brooks, Pierce, McLendon, Humphrey & Leonard, LLP","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/brooks-pierce-mclendon-humphrey-&-leonard-llp"},{"company":"Nexsen Pruet, LLC","company_id":"nexsen-pruet-llc","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Feb 2011 Apr 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2014","start_date":"Feb 2011","subtitle":"Nexsen Pruet, LLC","title":"Senior Manager, Business Development"}],"url":"https://www.linkedin.com/company/nexsen-pruet-llc"},{"company":"Poyner Spruill LLP","company_id":"poyner-spruill-llp","location":"","positions":[{"description":"","duration":"Sep 1998 Jan 2011 12 years 5 months","duration_short":"12 years 5 months","end_date":"Jan 2011","start_date":"Sep 1998","subtitle":"Poyner Spruill LLP","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/poyner-spruill-llp"},{"company":"Times Herald-Record","company_id":"times-herald-record","location":"","positions":[{"description":"I created a cross-functional, enthusiastic and successful Special Publications team of editorial, design, administrative and sales people. I developed the brands and key marketing messages for all new publications, including new media kids, trade shows, premiums, and ad agency relationships. The division produced a 166% increase in profit and a 43% increase in revenue in less than two years. I created a cross-functional, enthusiastic and successful Special Publications team of editorial, design, administrative and sales people. I developed the brands and key marketing messages for all new publications, including new media kids, trade shows, premiums, and ad agency relationships. The division produced a 166% increase in profit and a 43% increase in revenue in less than two years.","duration":"Feb 1995 Jun 1998 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 1998","start_date":"Feb 1995","subtitle":"Times Herald-Record","title":"Marketing Manager, Special Publications"}],"url":"https://www.linkedin.com/company/times-herald-record"},{"company":"The Durham Herald-Sun","company_id":null,"location":"","positions":[{"description":"I developed and implemented annual newspaper advertising strategies and budgets for clients using ROP, special sections, niche publications, TMC products and inserts. I developed and implemented annual newspaper advertising strategies and budgets for clients using ROP, special sections, niche publications, TMC products and inserts.","duration":"Sep 1993 Jan 1995 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 1995","start_date":"Sep 1993","subtitle":"The Durham Herald-Sun","title":"Advertising Sales Rep, Display, Niche"}],"url":""}]', '["Thomas Babel “I served with Laura on a Legal Lean Six Sigma team. The team consisted of a wide variety of stakeholders who were tasked with identifying an improvement process for our billing process. Working closely with Laura, I witnessed not only her passion for improvement but, more importantly, her ability to listen to others. Laura input and leadership were instrumental in identifying an improvement process, implementing the process, and educating the stakeholders on the new process. I would highly recommend considering Laura as a member of any process improvement team.”","April Mills “Trusted, Visionary, Thoughtful, Strategic, Result-Oriented, Trailblazer are words that describe Laura Hudson. I\'ve seen her ignite and shape a team, an office, and a law firm to empower them to move forward and embrace change. Knowing her for the past 13 years, I have seen her leave her mark on every organization that she is involved with. Now, working with her side-by-side, and seeing her everyday organization and thought that she puts into decisions to develop and impact firm strategy is amazing. She has identified and coached a team, and built upon their strengths to transform marketing here, and grow the bottom-line. Laura is a one of a kind, a CMO that knows how to use marketing, firm, and outside data analysis to form go-to-market strategic plans; how to build a superb marcom machine; and, as a person, how to lead from the top and from \\"behind.\\"”"]'] User: ['Craig Dougherty', 'Freelance windows laptop and PC tower repair. Consulting for purchasing new computer equipment.', 'Information Technology Specialist', 'P', '[{"company":"P","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"P","title":"Retired"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"Watchung, NJ","positions":[{"description":"Full time Special Services Associate. Administration of order systems, return processes, delivery scheduling, receiving account payments, managing professional contractor orders. Full time Special Services Associate. Administration of order systems, return processes, delivery scheduling, receiving account payments, managing professional contractor orders.","duration":"Mar 2017 Jul 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jul 2020","start_date":"Mar 2017","subtitle":"The Home Depot","title":"Special Services Associate"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Staples","company_id":"staples","location":"Linden, New Jersey","positions":[{"description":"Customer Technical Support IssuesIn store and on site Laptop and Desktop repairs and upgradesOn site printer installations with wireless networkingOn site residential and business set up and problem resolution of all network related issuesTeam lead technicianComputer Equipment SalesAdvisor to Staples Associates for Computer Equipment Sales Customer Technical Support IssuesIn store and on site Laptop and Desktop repairs and upgradesOn site printer installations with wireless networkingOn site residential and business set up and problem resolution of all network related issuesTeam lead technicianComputer Equipment SalesAdvisor to Staples Associates for Computer Equipment Sales","duration":"Nov 2012 Nov 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2017","start_date":"Nov 2012","subtitle":"Staples","title":"Senior Certified Technician"}],"url":"https://www.linkedin.com/company/staples"},{"company":"Coach","company_id":"coach","location":"Carlstadt, NJ","positions":[{"description":"Management of iOS and Android devices for corporate users.Assist with installation of proprietary apps on iOS and Android platform Smartphones, tablets and iPods for all Coach employees.Configuration of Email on iOS and Android devices . Management of iOS and Android devices for corporate users.Assist with installation of proprietary apps on iOS and Android platform Smartphones, tablets and iPods for all Coach employees.Configuration of Email on iOS and Android devices .","duration":"Mar 2012 Apr 2012 2 months","duration_short":"2 months","end_date":"Apr 2012","start_date":"Mar 2012","subtitle":"Coach","title":"Mobile Device Management"}],"url":"https://www.linkedin.com/company/coach"},{"company":"Russ Berrie U.S. Gift, Inc.","company_id":null,"location":"Cranbury, NJ","positions":[{"description":"Management of Data Center.Migration of all U.S. Lotus Notes users to U.K. Domino Server.Migration of all U.S. Blackberry users to U.K. Blackberry Enterprise Server.Data Removal and decommissioning of 51 servers.Installation of Solaris 9 Unix operating system on all Sun servers.Installation of Linux Server operating system on all previous MS Windows servers. Management of Data Center.Migration of all U.S. Lotus Notes users to U.K. Domino Server.Migration of all U.S. Blackberry users to U.K. Blackberry Enterprise Server.Data Removal and decommissioning of 51 servers.Installation of Solaris 9 Unix operating system on all Sun servers.Installation of Linux Server operating system on all previous MS Windows servers.","duration":"Nov 2011 Dec 2011 2 months","duration_short":"2 months","end_date":"Dec 2011","start_date":"Nov 2011","subtitle":"Russ Berrie U.S. Gift, Inc.","title":"Data Center Support Analyst"}],"url":""},{"company":"Russ Berrie","company_id":"russ-berrie","location":"","positions":[{"description":"Active Directory Administrator.Windows Domain Administrator.International Lotus Notes Client and Domino Server Administrator.Administrator of new Avaya Telephone and Voicemail System.Co-Lead and Trainer on Laptop Deployment Project for entire U.S. Sales Force.Lead PC support person for all Corporate Headquarters PC Users.Lead Blackberry configuration and support for Senior Executives.Blackberry Enterprise Server AdministratorProcurement and Configuration of all new laptops for Executives.Procurement of all new PC equipment for Field Sales and Corporate Staff.Image Server Administration.Remote administration of Antivirus system for headquarters and regional corporate offices.Troubleshooting of Network issues from the PC up through the Server level.First response for all Virus, Adware and Spyware issues.Server administration and maintenance including backup procedures.","duration":"Jul 2004 Apr 2011 6 years 10 months","duration_short":"6 years 10 months","end_date":"Apr 2011","start_date":"Jul 2004","subtitle":"Russ Berrie","title":"Senior Support Analyst"}],"url":"https://www.linkedin.com/company/russ-berrie"},{"company":"Novartis Pharmaceuticals","company_id":"novartis","location":"","positions":[{"description":"On Site upgrade of multi departmental client software, service packs and software portfolios at various campuses.Adding End Users’ computer systems to Security Application Groups for secure Network installation of products.Extensive use of equivalent Active Directory administrative software to manage User Accounts.Project Scope – 6000 plus user environment.Work performed on all end user Laptop and Desktop Computers.Set up and configuration of VPN.Asset management of Laptops.Extensive use of NetIQ Directory and Resource Administration software.Extensive use of Enterprise Administrator software to manage NT Domain User Accounts.Management of Windows 2000 and NT domains, including but not limited to unlocking accounts and resetting passwords.Direct management of Home Directory server quotas.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Novartis Pharmaceuticals","title":"Project Technician"}],"url":"https://www.linkedin.com/company/novartis"},{"company":"Cranford Public School District","company_id":"cranford-public-school-district","location":"","positions":[{"description":"All Student Counseling. Designed Classroom and Computer Lab network for multi story School Building saving School District all costs related to outsourcing of Technical SupportProvided all Technical Support for school program including but not limited to: Printer Support, Memory, Hard Drive and CPU upgrades.Provided training and assistance for Staff and Students in Operating Systems and Web Access.Provided numerous Workshops in Student related issues to School District Staff. All Student Counseling. Designed Classroom and Computer Lab network for multi story School Building saving School District all costs related to outsourcing of Technical SupportProvided all Technical Support for school program including but not limited to: Printer Support, Memory, Hard Drive and CPU upgrades.Provided training and assistance for Staff and Students in Operating Systems and Web Access.Provided numerous Workshops in Student related issues to School District Staff.","duration":"Sep 1982 Jan 2002 19 years 5 months","duration_short":"19 years 5 months","end_date":"Jan 2002","start_date":"Sep 1982","subtitle":"Cranford Public School District","title":"Crisis Intervention Counselor"}],"url":"https://www.linkedin.com/company/cranford-public-school-district"}]', '["Lewis Fico “Craig was always a professional at Russ Berrie and was always willing to help in any way. I knew when we were moving associates to different areas of the Facilities there would be very little time down for them.”","Fred Kaczmarek “I worked with Craig for over 7 years and he was always ready to help when and individual was having software or hardware problems, or offer the path to a solution for the user to follow. Myself working shifts starting during the night, I knew I could confer with Craig in the morning on any problem that happened overnight. With his knowledge across a wide range of IT, he was an asset to the company in minimizing downtime by working with others to solve or coming up with the solution himself for problems anywhere from those affecting individuals or groups, or those that affected the company world-wide.”"]']### Assistant: The agent's job is to provide IT consulting and support, and today, the agent is reaching out to the user because they need assistance with purchasing new computer equipment for their freelance repair business.
### Human: Agent: ['Swapnil Sonal', 'Experienced Software Engineer with a demonstrated history of working in the retail industry. Skilled in Frontend testing and Selenium Automation, Oracle Database, Agile Methodologies, Test Automation, and Data Migration. Strong quality assurance professional with a Bachelor of Engineering (B.E.) focused in Electrical and Electronics Engineering from Jorhat University, Jorhat, Assam, India.', 'Software Engineer \| Automation Testing \| Software Manager \| Agile-Scrum Master', 'JPMorgan Chase & Co.', '[{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","industry":"Financial Services","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"JPMorgan Chase & Co.","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"York Solutions, LLC","company_id":"york-solutions-llc","location":"","positions":[{"description":"","duration":"Jun 2020 Apr 2021 11 months","duration_short":"11 months","end_date":"Apr 2021","start_date":"Jun 2020","subtitle":"York Solutions, LLC","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/york-solutions-llc"},{"company":"Transformco","company_id":"transformco","location":null,"positions":[{"description":"","duration":"Nov 2018 Sep 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2020","start_date":"Nov 2018","subtitle":"Transformco","title":"Software Engineering Manager"},{"description":"","duration":"Nov 2017 Oct 2018 1 year","duration_short":"1 year","end_date":"Oct 2018","start_date":"Nov 2017","subtitle":"Transformco","title":"Software Development Engineer In Test-III"},{"description":"","duration":"Aug 2016 Oct 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2017","start_date":"Aug 2016","subtitle":"Transformco","title":"Software Dev Engineering Test-II"},{"description":"Sears Holdings Corp, subsidiary of Transform Holdco LLC","duration":"Dec 2015 Aug 2016 9 months","duration_short":"9 months","end_date":"Aug 2016","start_date":"Dec 2015","subtitle":"Transformco","title":"Software Dev Engineering Test-I"}],"url":"https://www.linkedin.com/company/transformco"},{"company":"Infosys","company_id":"infosys","location":"Lisle, Illinois, United States","positions":[{"description":"","duration":"Jun 2012 Dec 2015 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2015","start_date":"Jun 2012","subtitle":"Infosys","title":"Test Analyst"}],"url":"https://www.linkedin.com/company/infosys"},{"company":"Mediware Information Systems","company_id":"mediware-information-systems","location":"Oakbrook, IL","positions":[{"description":"","duration":"Aug 2010 Apr 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2012","start_date":"Aug 2010","subtitle":"Mediware Information Systems","title":"Test Analyst"}],"url":"https://www.linkedin.com/company/mediware-information-systems"},{"company":"Cognizant Technology Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 Jan 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2008","start_date":"Sep 2006","subtitle":"Cognizant Technology Solutions","title":"Software Engineer"}],"url":""}]', '["Mike Sirotin “Swapnil has been my collegue and part of my team for many years while at Sears. Swapnil is by far one of the best, most qualified and skilled, and extremely technical QA Engineers I had a privilege to work with. Swapnil has in-depth knowledge of e-Commerce systems and especially of the end-to-end eCommerce/retails business, e-Commerce architecture and the sophisticated mechanisms/processes required to QA a complex enterprise. Swapnil\'s expertise is essential part of SCRUM teams and Agile Sprint deliverables cycle fully leading QA portion of the SCRUM process. Swapnil lead a team of engineers and is invaluable part of a team. ”","Murali Krishnan Nair “Swapnil is an exceptionally talented professional and it was an advantage to have her in the team. She is a quick learner, detailed oriented, and an exceptional problem solver. She is proficient not only in technical but also in business processes and that combined with her exceptional communication skills has gained respect from the Product Technology and Business Organizations within Sears.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to provide software engineering expertise and quality assurance leadership in the retail industry. Today, the user is reaching out to the agent because they need assistance in analyzing and improving their supply chain marketing and distribution operations.
### Human: Agent: ['Patrick A. Gokey', 'About usSéura is an award-winning manufacturer of Television Mirrors, Waterproof Televisions, Outdoor Televisions, and Lighted Mirrors. Established in 2003, Séura delivers innovative visual entertainment in characteristically elegant ways, keeping a customer centric approach that drives its solution-based products. Séura continues to chart a path for its products to new and unexplored territory. For more information about Séura, please call (920) 857-9069 or visit seura.com.About meExcellent communication, organization, and time management abilities. Ambitious mission driven team player that is highly adaptable to new situations, with well-honed problem-solving skills that assure professional results. I strive to find the solutions to the challenges that others give up on, because when my clients succeed I succeed.Specialties: Product Development, Project Management, Lean, Thought Leadership, Workflow streamlining, Digital Integration, Strategy Development, Vendor Management.', 'Engineering Manager at Séura', 'Séura', '[{"company":"Séura","company_id":"seura","industry":"Consumer Electronics","location":"Green Bay, Wisconsin Area","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Séura","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/seura"},{"company":"Elevate97","company_id":"fulfillnet-inc-","location":"","positions":[{"description":"We are Elevate97.We create, produce and distribute innovative marketing solutions for world-renown retail brands. And we do it all under one roof to save you time, money and headaches. Maybe you need large format printing to create a wow-factor experience in your stores. Maybe you’re dying for packaging that turns heads. Or, maybe it’s dealing with all those behind-the-scenes logistics to get your signage, packages, mailings or displays stored and delivered. We have the technology, the innovation, the warehousing, printing, and branding know-how needed to get you in front of people. From little boxes to large storefronts. We show off brands. Anywhere. Anyhow.","duration":"Dec 2014 Jun 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2017","start_date":"Dec 2014","subtitle":"Elevate97","title":"Product Development Manager"}],"url":"https://www.linkedin.com/company/fulfillnet-inc-"},{"company":"Cineviz","company_id":"cineviz","location":"Green Bay, Wisconsin Area","positions":[{"description":"Cineviz is a multi-lingual content creation, consulting and AV systems integration company. We develop interactive technology experiences for retail, experiential marketing, exhibits/installations and corporate markets worldwide. As an ideas company that’s driven by creativity and fueled by technology, we use all available technology in combination with creative content to engineer, architect and orchestrate some of the most innovative and appealing brand experiences. Our objective is to create strategic solutions and immersive brand experiences by activating technologies with creative content that deliver remarkable results. Doing the impossible is how we deliver remarkable results.","duration":"Mar 2012 Dec 2014 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2014","start_date":"Mar 2012","subtitle":"Cineviz","title":"Product Design Engineer"}],"url":"https://www.linkedin.com/company/cineviz"},{"company":"NEP","company_id":null,"location":"","positions":[{"description":"NEP is an industry leading business technology provider that specializes in data and document management, utilizing a myriad of hardware and software solutions and a continual improvement methodology to streamline current workflow processes to maximize efficiencies to integral business systems that digitally streamline data within organizations.I analyze organizations current-state document management strategies and consult with them to co-develop win/win solutions that increase efficiencies, explore new technology solutions, and aid them to implement visionary business workflow processes.","duration":"May 2011 Mar 2012 11 months","duration_short":"11 months","end_date":"Mar 2012","start_date":"May 2011","subtitle":"NEP","title":"Safe Track Manager"}],"url":""},{"company":"SEURA","company_id":"seura","location":"","positions":[{"description":"As Operations Manager, coordinated and supervised all production employees, production job scheduling, and vendors to meet milestone timelines. Developed and managed a SolidWorks based internal Engineering Department responsible for new product development, product redesign, vendor management, and technical sales support.As part of the Commercial Sales Team, prospected and identified sales opportunities thru multiple markets, presented to C/D and VP level decision makers, and developed project specific closing strategies. Utilized sales database tools to maintain forecasted opportunities to meet or exceed sales goals. Project Managed design customization, margin optimization, production capacity, vendor management, and material procurement.","duration":"Mar 2006 Aug 2010 4 years 6 months","duration_short":"4 years 6 months","end_date":"Aug 2010","start_date":"Mar 2006","subtitle":"SEURA","title":"Operations Manager/ Commercial Sales and Project Management"}],"url":"https://www.linkedin.com/company/seura"},{"company":"Paper Converting Machine Company","company_id":"paper-converting-machine-company","location":"","positions":[{"description":"Responsible for project liaisons between Engineering and Manufacturing. Machine design and product development in 2D and 3D environments, engineering changes, and 2D to 3D legacy document conversions.Team player in a fast paced design and manufacturing environment with a strong emphasis on LEAN manufacturing.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Paper Converting Machine Company","title":"Mechanical Designer"}],"url":"https://www.linkedin.com/company/paper-converting-machine-company"}]', '["Stephanie Zander “Patrick helped me prepare a recording for our students to help them make real world connections to their learning. He was prepared and enthusiastic. He took the time to make sure that the project was thoroughly completed. In addition, he offered to assist us next year. I appreciate his willingness to provide this opportunity for our students! ”","Susan Tourville “Patrick is a resourceful, persevering professional who can achieve anything he sets his mind to. He adapted successfully to an entirely new industry by applying strong work ethic, establishing trusting relationships internally/externally and presenting himself as a credible resource.”"]'] User: ['Carolynn Martin', 'Specialties: Cisco Unified Call Manager, Cisco Unity', 'IT Ninja', 'Wood County Information Systems', '[{"company":"Wood County Information Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Wood County Information Systems","title":"Technician"}],"url":""},{"company":"Mid-State Technical College","company_id":"mid-state-technical-college","location":"Wisconsin Rapids, Wisconsin","positions":[{"description":"Information Technology Information Technology","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"Mid-State Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/mid-state-technical-college"},{"company":"DDT Custom Tool & Mfg. Inc.","company_id":null,"location":"Mosinee, WI","positions":[{"description":"","duration":"Nov 2011 Jul 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2015","start_date":"Nov 2011","subtitle":"DDT Custom Tool & Mfg. Inc.","title":"Production Manager, Machinist"}],"url":""},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":null,"positions":[{"description":"","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Senior Associate, Voice Communication Specialist"},{"description":"Perform network management skills, hardware and software support. Maintain the firm wide Cisco IPT system for all 43 sites across the country. Including setting up new sites and de-merging sites, adding and removing users and manage the firm wide Cisco Unity voicemail system. I created the documentation and conducted the training for all sites and users for the new phone system. Created and maintained the firm wide Service Desk. Created the standards for our hardware catalog, working with vendors to get the best pricing. Take care of all of the firm wide equipment purchasing for technology. I also worked with our telecom vendors for the phone lines in all of our offices. I am also in charge of ordering and working with our cell phone vendors to order all of the company cell phones. I have worked as our regional support tech taking care of 13 offices for general support issues, hardware break/fix issues and setting up new equipment","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Sr. Associate, Voice Communication Specialist"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Earth Tech","company_id":"earth-tech","location":"","positions":[{"description":"","duration":"May 2001 Feb 2002 10 months","duration_short":"10 months","end_date":"Feb 2002","start_date":"May 2001","subtitle":"Earth Tech","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/earth-tech"}]', '["Kevin Murtha “As a Project Manager, I had Carolynn on several high profile, critical project teams. Carolynn\'s technical expertise and work experience helped make these projects successful. She actively participated in helping resolve critical issues and could be counted on to complete her tasks with minimal direction. I would gladly work with Carolynn again.”","Russell Gibson “Carolynn Martin is a dedicated professional who manages her projects using a systemic approach paying close attention to detail. Having worked with Carolynn for more than eight years, I\'ve had the pleasure of observing her growth into the polished professional she is today. Carolynn is an outstanding team player and communicator. One area in which Carolynn has exceled in particular is her ability to adapt to changes in her role and strategic direction. Carolynn consistently delivered on many projects and responsibilities while reporting to numerous managers and maintained a very productive and positive attitude throughout.”"]']### Assistant: The agent's job is to manage engineering projects and develop new products, while the user is reaching out to the agent because they need assistance with Cisco Unified Call Manager for their current project.
### Human: Agent: ['Gary Jones', 'Experienced Creative Consultant with a demonstrated history of working in the marketing and advertising industry. Skilled in Team Building, Account Management, Leadership, Marketing, and Strategic Planning. Strong arts and design professional with a Masters in Business Administration focused in Concentration in Marketing from Auburn University at Montgomery.', 'Marketing Information and Communication Director at B & M Management Company, LLC', 'B & M Management Company, LLC', '[{"company":"B & M Management Company, LLC","company_id":null,"location":"Montgomery, Alabama Area","positions":[{"description":"B & M is an owner/operator of apartment communities. It is regionally focused on the Southeastern United States. Gary serves as marketing manager for the company operating out of the Montgomery, AL corporate headquarters. His focus is to increase occupancy at the various communities through management of digital and traditional communication channels. B & M is an owner/operator of apartment communities. It is regionally focused on the Southeastern United States. Gary serves as marketing manager for the company operating out of the Montgomery, AL corporate headquarters. His focus is to increase occupancy at the various communities through management of digital and traditional communication channels.","duration":"Mar 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Mar 2014","subtitle":"B & M Management Company, LLC","title":"Marketing and Communications Director"}],"url":""},{"company":"18:15 Design and Development, LLC","company_id":null,"location":"","positions":[{"description":"Backgrounds in Design and Business combine to give a edge on creative marketing/branding of business. Backgrounds in Design and Business combine to give a edge on creative marketing/branding of business.","duration":"2006 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2006","subtitle":"18:15 Design and Development, LLC","title":"Creative Consultant"}],"url":""},{"company":"Godwin-Jones Architecture and Interior Design, Inc.","company_id":null,"location":"","positions":[{"description":"Founded in 2005, Chuck Jones, AIA and Stan Godwin, IIDA collaborate their talents and years of experience to provide unparalleled skill in the field of architecture and interior design. Their work history includes Troy University Learning Center and Troy University Adams Center, First Baptist Church Opelika, The Waters Live Work Condominiums, along with numerous corporate, educational and medical projects in the state of Alabama. Godwin Jones is located in Montgomery and has a staff of employees to complete the job. This staff also can develop cooperative relationships with other industry professionals for specific services needed.Whether you are seeking the right partner for building renovations or the design of new facilities, Godwin Jones Architecture and Interior Design can provide the perfect plan by using a combination of talent and experience to shape extraordinary everyday environments.","duration":"2009 Feb 2013 4 years","duration_short":"4 years","end_date":"Feb 2013","start_date":"2009","subtitle":"Godwin-Jones Architecture and Interior Design, Inc.","title":"Marketing Director"}],"url":""},{"company":"Norshield Security Products","company_id":null,"location":"","positions":[{"description":"Marketing research, branding and product positioning for a manufacturer and installer of attack (bullet, blast, physical) resistant doors, window, and equipment. Marketing research, branding and product positioning for a manufacturer and installer of attack (bullet, blast, physical) resistant doors, window, and equipment.","duration":"Feb 2004 Jun 2007 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2007","start_date":"Feb 2004","subtitle":"Norshield Security Products","title":"Marketing Director"}],"url":""}]', '["Jacob Johnson “Gary is a detailed oriented, hardworking and an absolute joy to work with. Gary brings a wealth of experience to every conversation. He pushes the limits of what is considered to be \\"status-quo\\" for the betterment of his organization. His work ethic coupled with his team first attitude makes him a tip of the sword representative of the MFH industry. I\'m glad our paths crossed, I look for big things to come from Gary in the very near future. ”","Brent Buchanan “Gary is incredibly detail-oriented. He will put in additional amounts of his own time to ensure something is exactly right. His creativity and willingness to push the envelope ends up giving you a better final product.”"]'] User: ['Melissa Sieg', 'Been in the real estate business since 1983, specializing in residential sales and the management of rental properties. I am a third generation REALTOR looking out for the needs of my clients.', 'Broker/Owner at Corman Home Sales & Property Management', 'Corman Home Sales & Property Management', '[{"company":"Corman Home Sales & Property Management","company_id":"corman-home-sales-&-property-management","industry":"Real Estate","location":null,"positions":[{"description":"All facets of the real estate sales and rental property management business. Always looking for a way to grow and help out those in need of my services.","duration":"Jan 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Corman Home Sales & Property Management","title":"Broker/Owner"},{"description":"","duration":"Nov 2012 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Corman Home Sales & Property Management","title":"Broker/Owner/Property Manager"}],"url":"https://www.linkedin.com/company/corman-home-sales-&-property-management"},{"company":"NARPM - National Association of Residential Property Managers","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2012 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Nov 2012","subtitle":"NARPM - National Association of Residential Property Managers","title":"Member"}],"url":""},{"company":"Pennsylvania Association of REALTORS®","company_id":"parealtors","location":"","positions":[{"description":"","duration":"1983 - Present 38 years","duration_short":"38 years","end_date":"Present","start_date":"1983","subtitle":"Pennsylvania Association of REALTORS®","title":"REALTOR"}],"url":"https://www.linkedin.com/company/parealtors"},{"company":"National Association of Realtors","company_id":null,"location":"","positions":[{"description":"","duration":"1983 - Present 38 years","duration_short":"38 years","end_date":"Present","start_date":"1983","subtitle":"National Association of Realtors","title":"Member"}],"url":""},{"company":"Centre County Association of REALTORS","company_id":null,"location":null,"positions":[{"description":"","duration":"1982 - Present 39 years","duration_short":"39 years","end_date":"Present","start_date":"1982","subtitle":"Centre County Association of REALTORS","title":"REALTOR"},{"description":"","duration":"Jan 2011 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"Jan 2011","subtitle":"Centre County Association of REALTORS","title":"2011 President"}],"url":""},{"company":"Corman Associates, Inc.","company_id":null,"location":"","positions":[{"description":"Became part owner in 1988 and my husband and I took over completely in the early 90\'s.","duration":"1983 Dec 2012 29 years","duration_short":"29 years","end_date":"Dec 2012","start_date":"1983","subtitle":"Corman Associates, Inc.","title":"Co-Owner - Associate Broker"}],"url":""},{"company":"Corman Associates, Inc","company_id":null,"location":"State College/Bellefonte areas","positions":[{"description":"In addition to home sales, I also run the property management division of our company; managing single family homes, apartment complexes, townhouses, etc.","duration":"Jun 2007 Nov 2012 5 years 6 months","duration_short":"5 years 6 months","end_date":"Nov 2012","start_date":"Jun 2007","subtitle":"Corman Associates, Inc","title":"Property Manager"}],"url":""},{"company":"PAR tax study committee","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"PAR tax study committee","title":"Chair"}],"url":""},{"company":"PA Association of REALTORS","company_id":null,"location":"","positions":[{"description":"Visit with local associations to be a conduit of communication between the locals and the state. Lead meetings at the state meetings, problem solve, and lead discussion to generate ideas when issues arose. Communicate with staff and address staffing issues as needed. Review budgets, meet with political representatives to discuss legislative issues important to our industry.","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"PA Association of REALTORS","title":"Past President"}],"url":""},{"company":"Woodrings Floral Gardens","company_id":null,"location":"","positions":[{"description":"I worked here while in high school and a couple years after. After attending a floral design school in Ohio, I became one of the floral designers creating arrangements, bouquets, etc.","duration":"1977 1982 5 years","duration_short":"5 years","end_date":"1982","start_date":"1977","subtitle":"Woodrings Floral Gardens","title":"Floral Designer"}],"url":""}]', '["“Melissa is an outstanding individual and a perfect example of a strong female leader. I had the pleasure of recently working on a task force with Melissa and she is down to earth, business minded, analytical and comical all at the same time. Her professionalism and love for \\"all things real estate\\" shows in her work ethics and attitude. I recommend Melissa and her company for all your real estate needs in sales and in property management. She will get the job done!!!”","“Melissa is a highly ethical, hard working, third generation REALTOR serving the Centre County area. She balances family, her business, and was an outstanding President for the Pennsylvania Association of REALTORS. I would always send clients in Centre County her way.”"]']### Assistant: The agent's job is to manage digital and traditional communication channels to increase occupancy at various communities, and today, the agent is reaching out to the user to discuss potential collaboration in the field of residential sales and property management.
### Human: Agent: ['Todd Stark', 'I am a professional videographer / photographer seeking to produce an exceptionally polished product that not only shows my creativity and professionalism, but also my quality of work. My expertise includes project design and management, aerial video and photography, creative videography, photography, custom animation, video and photo editing, audio production, virtual reality, development and implementation of script writing and storyboarding. I love to generate new ideas and devise feasible solutions to broadly relevant problems. My supervisors and colleagues would describe me as a driven, resourceful individual who maintains a positive, proactive attitude when faced with adversity. Currently, I am seeking employment opportunities that will allow me to use my diverse skill set to establish a strong adhesion with my future clients and employers. Specific fields of interest include medical, promotional, marketing, event, social media, aerial, real estate, music video, and photography.', 'Reality Show Video Producer at Lucas Lagoons Inc', 'Lucas Lagoons Inc', '[{"company":"Lucas Lagoons Inc","company_id":"lucas-lagoons-inc","industry":"Architecture & Planning","location":"Sarasota Florida","positions":[{"description":"Filming and producing a Reality Show for Lucas Lagoons Inc. here in Sarasota Florida","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Lucas Lagoons Inc","title":"Reality Show Video Producer"}],"url":"https://www.linkedin.com/company/lucas-lagoons-inc"},{"company":"Aerial New York","company_id":"aerial-new-york","location":"Greater New York City Area","positions":[{"description":"Chief Drone Videographer / Photographer• Excelled in high quality, creative and unique content.• Communicated with clients to work with them to realize their vision during shooting and editing.• Worked with choreographers to ensure smooth flow of sequences.• Conceptualized and implemented innovative guidelines and procedures to ensure safety.","duration":"Dec 2011 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Aerial New York","title":"CEO"}],"url":"https://www.linkedin.com/company/aerial-new-york"},{"company":"Aerial Boulder","company_id":null,"location":"Longmont Colorado","positions":[{"description":"Chief Drone Videographer / Photographer• Excelled in high quality, creative and unique content.• Communicated with clients to work with them to realize their vision during shooting and editing.• Worked with choreographers to ensure smooth flow of sequences.• Conceptualized and implemented innovative guidelines and procedures to ensure safety.","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Aerial Boulder","title":"Principal CEO"}],"url":""},{"company":"Best Buy","company_id":"best-buy","location":"Sarasota, Florida Area","positions":[{"description":"Earned a reputation as a valuable and cooperative coworker by being fair, honest, and willing tohelp others when needed; resolved conflicts at appropriate times; and assist staff when needed.• Consistently met and exceeded department expectations for productivity and sales goals.• Created full solutions for customers for home theater setups and other audio/video inquiries.• Demonstrated that customers come first by serving them with an urgency.• Worked as a team member to provide the highest level of service","duration":"Mar 2019 Mar 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2021","start_date":"Mar 2019","subtitle":"Best Buy","title":"Home Theater, Digital Imaging, Computer Specialist"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Stark Video Incorporated","company_id":null,"location":"www.aerialnewyorkvideo.com","positions":[{"description":"Produced 1000\'s of high-end events and promo videos. Generated successful business plans, andmanaged employees. Excellent motivational, planning and communication skills, with provenresults building winning teams that exceed objectives. Reputation as an efficient manager ofpeople and resources with a record of integrity, dependability, and exceptional customer service.• Worked directly with outside vendors and stakeholders to establish objectives, create vision,determine budget, establish timelines and develop plans.• Managed workflow and media management solutions for storage and playback.• Supervised, assign and manage the daily work of both video editors and associate digital videoproducers and oversee the end product.","duration":"Jan 1990 Dec 2018 29 years","duration_short":"29 years","end_date":"Dec 2018","start_date":"Jan 1990","subtitle":"Stark Video Incorporated","title":"Owner"}],"url":""},{"company":"Revolution Eyes 360","company_id":null,"location":null,"positions":[{"description":"Produced and edited 360-degree videos and virtual tours on the ground and from the air usingcustom-built equipment. Organized media, uploaded files and managed archives off and online.• Assisted in the design and development of the worlds first 360 degree stabilizer for video.• Owned and operated commercially the Microsoft® Hololens mixed reality units for gamingapplications and visualization.• Developed creative content with leaders at Microsoft \\"The Reactor\\" in New York.","duration":"Dec 2015 Jun 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2018","start_date":"Dec 2015","subtitle":"Revolution Eyes 360","title":"Owner"},{"description":"","duration":"Dec 2014 Mar 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2018","start_date":"Dec 2014","subtitle":"Revolution Eyes 360","title":"CEO"}],"url":""},{"company":"Stark Video Inc.","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Produced countless event and promo videos over 29+ years","duration":"Jan 1996 Jun 2018 22 years 6 months","duration_short":"22 years 6 months","end_date":"Jun 2018","start_date":"Jan 1996","subtitle":"Stark Video Inc.","title":"CEO"}],"url":""}]', '["“Our office worked with Stark video for 20+ years. They consistently delivered high end, creative work. Our clients loved the products. Highly recommend Todd. ”","“I was directing a Sci-Fi film last December. I needed a company to meld with our film crew to operate multiple drones in a complicated beach shoot involving videography of our actors. I chose Todd Stark and his company Aerial New York because my research showed them to be an FAA approved, safety minded, and professional company with deep experience. I found them incredibly easy to work with. They took direction well, and had a thorough understanding of the artistic and technical aspects of what I was asking for. Their experience translated well into the finished product they delivered. The greatest benefit I received from using Ariel New York was the time I saved by being able to integrate their drone footage directly into my film, Recovery One. I hasten to add that the conditions at the beach on the day of the shoot was highly challenging. The sky was overcast, there was a strong wind that was picking up speed, and it was very cold. The blowing sand was an inhospitable environment to drone mechanics and we needed to take several shots from different angles and elevations. Yet, there was Aerial New York, soldiering on through all of it with a smile. I’m happy to recommend Todd Stark and Aerial New York. They’re a company that tops my list as the best Aerial drone company in NY and will add immeasurably to any project in need of their amazing services”"]'] User: ['jeffrey werve', 'Experienced Photographer with a demonstrated history of working in the photography industry. Skilled in Action Sports, Photography, Travel Photography, Editorial Photography, and Graphics. Strong arts and design professional graduated from UCLA.', 'Photographer at jeffrey Werve photography', 'Jeffrey Werve Photography', '[{"company":"Jeffrey Werve Photography","company_id":null,"location":"","positions":[{"description":"","duration":"May 1900 - Present 122 years 3 months","duration_short":"122 years 3 months","end_date":"Present","start_date":"May 1900","subtitle":"Jeffrey Werve Photography","title":"PHOTOGRAPHER"}],"url":""}]', '["Meggan Anderson “I have worked with Jeff on numerous photoshoots and I highly recommend him! He has a good creative eye, he gets what the clients needs and he has a strong work ethic!”","carla moffatt smith “Creative, artistic, dedicated, thorough. Discipline plus talent, a winning combination.”"]']### Assistant: The agent's job is to produce high-quality, creative videos and photos for various industries, and today the user is reaching out to the agent because they need a skilled photographer for an upcoming action sports project.
### Human: Agent: ['Shawn Coughlin', 'Over 10 years of extensive experience in providing cost-effective, secure and highly available business applications for enterprise in public and private clouds using virtualization tools, Amazon Web Services (AWS) along with DevOps tools.', 'Director of Engineering Dev-Ops at Flipside Crypto', 'Flipside Crypto', '[{"company":"Flipside Crypto","company_id":"flipside-crypto","industry":"Research Services","location":"","positions":[{"description":"","duration":"Apr 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Flipside Crypto","title":"Director Of Engineering"}],"url":"https://www.linkedin.com/company/flipside-crypto"},{"company":"Periscope Holdings","company_id":"periscope-holdings","location":"Austin, Texas, United States","positions":[{"description":"Managed Dev-Ops team that successfully migrated out of data center. Established on-call rotations, company policies, and employee training programs. Worked with executive staff to control budget needs and customer needs. Successfully completed SOC2, PCI and FISMA audits. Introduced new tolls to stream line support and deployments. Managed Dev-Ops team that successfully migrated out of data center. Established on-call rotations, company policies, and employee training programs. Worked with executive staff to control budget needs and customer needs. Successfully completed SOC2, PCI and FISMA audits. Introduced new tolls to stream line support and deployments.","duration":"Apr 2019 Apr 2022 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2022","start_date":"Apr 2019","subtitle":"Periscope Holdings","title":"Manager of Dev-Ops"}],"url":"https://www.linkedin.com/company/periscope-holdings"},{"company":"EZCORP","company_id":"ezcorp","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"EZCORP","title":"Sr. Cloud Architect"}],"url":"https://www.linkedin.com/company/ezcorp"},{"company":"LibreDigital","company_id":"libredigital","location":"Austin, Texas","positions":[{"description":"","duration":"Jul 2010 Mar 2017 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2017","start_date":"Jul 2010","subtitle":"LibreDigital","title":"Manager Emerging Technology"}],"url":"https://www.linkedin.com/company/libredigital"},{"company":"Symtio","company_id":"symtio","location":"Barrington IL","positions":[{"description":"","duration":"Jul 2009 Jul 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2010","start_date":"Jul 2009","subtitle":"Symtio","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/symtio"},{"company":"HARTING","company_id":"harting","location":"Elgin IL","positions":[{"description":"","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"HARTING","title":"Field System Engineer"}],"url":"https://www.linkedin.com/company/harting"},{"company":"United States Department of Defense","company_id":"deptofdefense","location":"Great Lakes IL","positions":[{"description":"","duration":"Jul 1990 May 2008 17 years 11 months","duration_short":"17 years 11 months","end_date":"May 2008","start_date":"Jul 1990","subtitle":"United States Department of Defense","title":"IT Specialist"}],"url":"https://www.linkedin.com/company/deptofdefense"}]', '["Jeff C. “Shawn is a hard worker, very trustworthy and responsible. His technical skills are top notch and he is very innovative with problem solving skills. He tackles projects directly and provides long term solutions rather than short term fixes. Shawn is expert at creating, following and understanding processes and procedures, documentation, updating reports, and creating presentations, etc. It was a pleasure to have Shawn on my team and highly recommend him.”","Greg Lacy “Shawn has great technical and organizational skills, he absorbs and bends technology to his will and is a great asset. Shawn owns solutions and becomes an integral part of architecture and design for portfolios.”"]'] User: ['Erica Rodrigues', 'Erica Malanga is a passionate digital marketing professional currently working in the destination marketing industry with a focus on content creation and campaign strategy. Erica holds an MA in strategic communications from American University. Specialties: Word, Excel, PowerPoint, Social Media Channels (Facebook, Twitter, YouTube, Instagram, LinkedIn, etc.), Event Planning, Video Editing and Photography', 'Director of Marketing at Visit Baltimore', 'Visit Baltimore', '[{"company":"Visit Baltimore","company_id":"visit-baltimore","industry":"Travel Arrangements","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Visit Baltimore","title":"Director of Marketing"},{"description":"","duration":"Nov 2019 Jul 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2021","start_date":"Nov 2019","subtitle":"Visit Baltimore","title":"Senior Marketing Manager"},{"description":"Collaborate with tourism partners, clients and local organizations on their social media content Lead efforts to develop strategies to increase engagement and conversion to web visits* Provide consistent voice for organization’s social media channels* Strategize and execute social media-specific campaigns and advertisements* Manage digital influencer relationships* Educate Visit Baltimore\'s membership about social media best practices* Lead the creation and sharing of compelling social media content* Create and execute social media crisis messaging","duration":"Dec 2016 Nov 2019 3 years","duration_short":"3 years","end_date":"Nov 2019","start_date":"Dec 2016","subtitle":"Visit Baltimore","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/visit-baltimore"},{"company":"Planit","company_id":"planit","location":null,"positions":[{"description":"","duration":"Jan 2016 Dec 2016 1 year","duration_short":"1 year","end_date":"Dec 2016","start_date":"Jan 2016","subtitle":"Planit","title":"Social Media Manager"},{"description":"Managed social media pages for various brands Altered written voice to craft compelling content for each brandFiltered customer service inquiries through proper channelsMeasured campaign success using social listening tools Assembled Facebook advertisements Constructed and presents reports to clientsStrategized unique ways to showcase Planit’s work on social media Investigated trends and shares findings to fellow employees during weekly team meetings","duration":"Mar 2013 Dec 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Dec 2016","start_date":"Mar 2013","subtitle":"Planit","title":"Social Media Associate"},{"description":"","duration":"Sep 2012 Mar 2013 7 months","duration_short":"7 months","end_date":"Mar 2013","start_date":"Sep 2012","subtitle":"Planit","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/planit"},{"company":"Ripken Baseball","company_id":"ripken-baseball","location":"Aberdeen, Maryland","positions":[{"description":"• Entertained 6,000 fans a night with audience activities and dancing• Brainstormed and executed theme night activities • Entertained 6,000 fans a night with audience activities and dancing• Brainstormed and executed theme night activities","duration":"Jun 2012 Sep 2012 4 months","duration_short":"4 months","end_date":"Sep 2012","start_date":"Jun 2012","subtitle":"Ripken Baseball","title":"Game Entertainment Intern for the Aberdeen IronBirds"}],"url":"https://www.linkedin.com/company/ripken-baseball"},{"company":"Saint Joseph\'s University","company_id":"saint-joseph%27s-university","location":null,"positions":[{"description":"","duration":"Sep 2008 May 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2012","start_date":"Sep 2008","subtitle":"Saint Joseph\'s University","title":"Campbell Library Student Worker"},{"description":"• Attended 4 NACA conferences• Planned and executed various events • Led a team of 13 executive members • Created the SUB\'s YouTube page and numerous commercials • Instituted a campus wide tradition- Hawk Droppings • Restructured the board","duration":"Dec 2009 Dec 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2011","start_date":"Dec 2009","subtitle":"Saint Joseph\'s University Student Union Board","title":"Campion Chair, President"}],"url":"https://www.linkedin.com/company/saint-joseph%27s-university"},{"company":"The Franklin Institute","company_id":"the-franklin-institute","location":"","positions":[{"description":"• Clipped media hits• Identified influencer bloggers for social outreach • Produced content for The Franklin’s social media accounts • Clipped media hits• Identified influencer bloggers for social outreach • Produced content for The Franklin’s social media accounts","duration":"Sep 2011 Dec 2011 4 months","duration_short":"4 months","end_date":"Dec 2011","start_date":"Sep 2011","subtitle":"The Franklin Institute","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/the-franklin-institute"},{"company":"Panera Bread","company_id":"panera-bread","location":"Aberdeen, Maryland","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Panera Bread","title":"Line Chef"}],"url":"https://www.linkedin.com/company/panera-bread"},{"company":"New England Confectionery Company, Inc. (Necco)","company_id":"new-england-confectionery-company-inc-necco-","location":"Revere, Massachusetts","positions":[{"description":"• Gleaned key insights out of 200+ consumer interviews that led to packaging and product changes • Developed a 2 minute video presentation for Sweethearts Red, White and You that was presented at the National USO Partnership Summit in Washington DC• Managed key event activity for New England Confectionary at the TwiCon Dallas event and again at the L.A. convention in July of 2010 • Tracked marketing budgets for the following brands: Sweethearts, Clark Bar, Sky Bar, and Haviland • Archived over 100 years of New England Confectionery Company and Brand history","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"New England Confectionery Company, Inc. (Necco)","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/new-england-confectionery-company-inc-necco-"}]', '["Caitlin Gardner, CFE “I met Erica as the social media intern at Planit. She caught our attention and impressed us through her personal use of social media - her wit won us over. Being clever on social media can be tricky, but its something Erica excels at. We hired her full time and she brought creative ideas to the table such as a social media game, custom contest and engaging social media posts. She is eager to learn and constantly finding the cool new thing.”","Stacey Sottung “I worked with Erica for approximately 3 years through the Student Union Board at Saint Joseph\'s University. I advise the SUB through my position as the Assistant Director of Campus Programs. Erica began her SUB journey as a general member, then a chairperson, then President, and then as an evening manager for Late Night events. Erica is innovative, creative, dependable, adaptable and hard working. She enjoys tasks that will challenge her thinking and force her to think outside of the box. Erica is passionate about social media and technology, and was constantly trying to infuse her ideas into her board to better their marketing efforts. Erica learned skills that will be transferable to marketing positions, communication positions, event planning positions, etc. If I was looking for a recent college graduate who would bring a breath of fresh air into my company or organization, I would definitely pursue Erica as a candidate. I would be happy to talk further about her, I am not able to say enough! She was a pleasure to work with and she will be missed at SJU!”"]']### Assistant: The agent's job is to develop marketing strategies for businesses in the travel industry. Today, the agent is reaching out to the user because they need assistance in creating engaging social media content for a destination marketing campaign.
### Human: Agent: ['Tyler Oostra, MBA', 'Energetic, organized, and detail-oriented project manager with 7+ years of experience supporting high-profile corporate/technology projects for Microsoft, Cisco, Charles Schwab, and other top organizations. Qualification Highlights: • Skilled at developing accurate, achievable project plans that deliver results on time and within budget • Proven strengths leading, managing, and supporting cross-functional project teams up to 800 members in size • Outstanding analytical skills; able to parse complex data, identify trends, and make key data-driven decisions • Demonstrated ability to anticipate project obstacles and eliminate/mitigate risks before they reach crisis stage • Keen eye for efficiency; able to eliminate outdated thinking and create highly cost-effective new processes • Skilled at defining and negotiating project scope, requirements, and budgets with corporate stakeholders • Highly effective “point person” able to serve as primary liaison for all client/customer/vendor communications Avid net-worker, open to all relevant conversations at tyfirchau@gmail.com.', 'Entrepreneur, Equestrian & Project Manager', 'Looking Glass Stables', '[{"company":"Looking Glass Stables","company_id":"looking-glass-stables","industry":"Farming","location":"Clearview, WA","positions":[{"description":"Looking Glass Stables is a full care equestrian facility, privately-owned and managed by owner/trainer Tyler Oostra. Services include horse riding lessons, boarding, pony parties and events. Looking Glass Stables is a full care equestrian facility, privately-owned and managed by owner/trainer Tyler Oostra. Services include horse riding lessons, boarding, pony parties and events.","duration":"Mar 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Looking Glass Stables","title":"Owner"}],"url":"https://www.linkedin.com/company/looking-glass-stables"},{"company":"BDA, Inc.","company_id":"bdainc","location":"Greater Seattle Area","positions":[{"description":"• Manage a fast-paced mix of production projects for this innovative marketing agency, holding oversight for some of the firm\'s highest-profile orders involving the Olympics, Starbucks, Lowes, and other top customers• Hold full project life cycle ownership, overseeing all end-to-end project phases and effectively handling any yellow/red flag activities and project setbacks that arise; coordinate communications between the production teams and account managers to effectively resolve order issues and ensure client satisfaction• Work with the logistics team to determine appropriate shipping methods-overseeing import considerations and paperwork, managing invoices, and coaching the team around efficient order fulfillment practices• Play key role in outside vendor proposal evaluation, selection, and contract negotiation-partnering with third-party firms as needed to reduce project costs and augment the firm\'s internal capabilities• Deliver progress reports and presentations to project teams, sponsors, and senior leadership members• Develop new best practices, work processes, and Excel-based templates to continuously raise the bar on organizational performance; additional facilitate team trainings on Smartsheet and other effective PM tools• Projects managed include: $600K AT&T project, coordinating various logistical steps among blended teams of internal/vendor personnel and carefully tracking project progress in the Oracle CRM and Smartsheet systems","duration":"Oct 2017 Dec 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2019","start_date":"Oct 2017","subtitle":"BDA, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bdainc"},{"company":"EventForce Inc.","company_id":"eventforce-inc","location":"Kirkland, WA","positions":[{"description":"Responsible for recruiting, hiring, sourcing, training and directing the efforts of over 800 contingent staff involving in facilitating high-profile global projects/events for Microsoft, Cisco, and other top organizations• Developed complex, multi-stage project plans and successfully prioritized hundreds of operational/logistical steps involved in hosting events that attracted as many as 28,000 attendees from around the globe• Defined all needed roles and work assignments, conducted interviews, made employee/vendor selection decisions, and conducted onboarding programs to help team members get up to speed as quickly as possible• Continuously assessed the state of operational efficiency and implemented new processes, procedures, and policies aimed at increasing workflow speed, accuracy, and alignment—leading to greater project profitability• Ensured accurate estimates, budgets, and invoices were maintained with regard to all vendor relationships and that agreed-upon Service Level Agreement (SLA) targets were successfully met• Reported to executive team on project health, risks, milestone achievement, and customer satisfaction levels• Projects managed included: Cisco Live ($850K budget, 28K attendees); American Israel Policy Conference ($850K budget, 20K attendees); Service Knowledge Now ($350K budget, 15K attendees); Schwab Impact ($150K budget, 8K attendees); and Microsoft S4 Conference ($65K budget, 1.5K attendees)","duration":"Jan 2012 Oct 2017 5 years 10 months","duration_short":"5 years 10 months","end_date":"Oct 2017","start_date":"Jan 2012","subtitle":"EventForce Inc.","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/eventforce-inc"}]', '["Olivia Lockhart “Tyler is an incredible coworker and friend. I had the pleasure of working with her at BDA on a couple of rush projects with very tight deadlines and strict guidelines. Her leadership, quick-thinking and collaborative nature always got us (successfully) to the end! She is always there to help with a smile and lead you through touch situations. You are lucky if you get to work with her - I certainly know I was! ”","Edgar Ramirez “It’s rare that you come across standout talent like Tyler Few people have the opportunity to partner with to an Event Manager who is also a coach—but I did when I worked with Tyler. Ridiculously efficient’ is the phrase that comes to mind when I think about Tyler. I had the pleasure of working with Tyler for four years at the EventForce, collaborating on several projects. Tyler expertly filled the role of Project Manager for EventForce Company’s events team for just over five years. I was particularly impressed by Tyler’s ability to handle even the toughest clients—effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to her. I was always in awe of Tyler’s ability to command a room and get people on board with ideas—even people who were initially on completely different pages. Tyler’s ability to juggle multiple projects was unlike any I’ve seen before and made a dramatic difference in the productivity level of our team. Tyler would be an asset to any team. As a team member or a leader, Tyler earns my highest recommendation. ”"]'] User: ['Pam Dotson', 'I am a believer that kindness can change the world.', 'Field Sales Manager at 2020 Companies', '2020 Companies', '[{"company":"2020 Companies","company_id":"2020companies","industry":"Marketing Services","location":"Orland Park, Illinois, United States","positions":[{"description":"","duration":"Oct 2017 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"2020 Companies","title":"Field Sales Manager"}],"url":"https://www.linkedin.com/company/2020companies"},{"company":"Pretteeonpurpose.com","company_id":null,"location":"chicago Ill","positions":[{"description":"As a fashion buyer I hand pick every items on the website. Employ varies designers who desires to showcase their designs, either on the site or in the fashion shows that I host. Hire vendors who chooses to use the fashion shows as a marketing tools to showcase their business or ideas to the public. Hand select models from agencies and different homeless shelters for the events and fashion shows.Employ homeless at risk individuals who are interested in learning ways to enhance their lives as well as there status.I mentor as well seek professionals to teach multiple classes that are available on the site. Create cold calling to grow the personal shopping aspect of pretteeonpurpose.com","duration":"Nov 2011 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Pretteeonpurpose.com","title":"Fashion expert"}],"url":""},{"company":"U.S. Cellular","company_id":"uscellular","location":"9920 S Western","positions":[{"description":"Responsible for creating sales leads from in store traffic as well as traveling outside the store location to attract new customers. Building moral through trust and solid leadership.Quotas was presented and met with enthusiasm and optimism.Insured training was complete when required to further knowledge of products and services.","duration":"Nov 2005 Jan 2013 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jan 2013","start_date":"Nov 2005","subtitle":"U.S. Cellular","title":"Wireless Professional"}],"url":"https://www.linkedin.com/company/uscellular"},{"company":"Wireless retail","company_id":null,"location":"Bensenville Il","positions":[{"description":"Responsible for the training, schedule, sales, payroll for 50 direct reports.Created events through vendors to achieve sales goals. Held career events to attract and hire employees.Coached toward goals to inspire high level performances.","duration":"Jul 2002 Nov 2005 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2005","start_date":"Jul 2002","subtitle":"Wireless retail","title":"Field Manager"}],"url":""},{"company":"Sprint PCS","company_id":null,"location":"Aurora Illinois","positions":[{"description":"Responsible for store operation, including loss prevention, hiring, training associates. Attracted business to the location through flyers, vendor events.","duration":"Mar 1997 Aug 2001 4 years 6 months","duration_short":"4 years 6 months","end_date":"Aug 2001","start_date":"Mar 1997","subtitle":"Sprint PCS","title":"Store Co-Manager"}],"url":""}]', '["“Pam is an amazing worker. She always goes above and beyond what is asked of her and leads by example. I would absolutely recommend her!”"]']### Assistant: The agent's job is to manage high-profile corporate projects, and today the user is reaching out to the agent because they need assistance with coordinating a fashion show for their website.
### Human: Agent: ['Kati Watson', 'I am a people person who loves learning and growing. I have spent the past three years in the technical, professional and workforce solutions industry with Kavaliro. I started as their Corporate Marking Analyst and have grown with the company to become Kavaliro’s Marketing Manager. As part of my work with Kavaliro, I have produced ample amounts of content including blogs, social media copy, video copy, email content, and digital assets ranging from logos to full brand launches. I have also worked with Kavaliro to improve their internal onboarding processes, and building a brand image for our new hires, with a focus on putting the employee first. Kavaliro has allowed me to support, Kick Off For Kids, a 501-c3. With Kick Off For Kids, I have produced the annual Kick-Off event to raise funds to help Central Florida Schools food pantries. With this rewarding work, I have been able to see Kick Off For Kids grow from support 13 schools to supporting 20. I often find myself tinkering with all things social, and digital! In my spare time, I am usually freelance writing, working on my children’s book series, or reading a good book. I love having the ability to be both creative and analytic at the same time and am always ready to talk marketing strategy. Feel free to reach out and chat or share success stories!', 'Marketing Manager at Kavaliro \| Copy Writer \| HubSpot Inbound Certified', 'Kavaliro', '[{"company":"Kavaliro","company_id":"kavaliro","industry":"IT Services and IT Consulting","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Kavaliro","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/kavaliro"},{"company":"Orlando Ballet","company_id":"orlando-ballet","location":"","positions":[{"description":"","duration":"Oct 2015 Aug 2016 11 months","duration_short":"11 months","end_date":"Aug 2016","start_date":"Oct 2015","subtitle":"Orlando Ballet","title":"Patron Services Coordinator"}],"url":"https://www.linkedin.com/company/orlando-ballet"},{"company":"Dr. Phillips Center for the Performing Arts","company_id":"dr.-phillips-center-for-the-performing-arts","location":"","positions":[{"description":"","duration":"Dec 2014 Oct 2015 11 months","duration_short":"11 months","end_date":"Oct 2015","start_date":"Dec 2014","subtitle":"Dr. Phillips Center for the Performing Arts","title":"Box Office Representative"}],"url":"https://www.linkedin.com/company/dr.-phillips-center-for-the-performing-arts"},{"company":"West Texas A&M University","company_id":"west-texas-a&m-university","location":"","positions":[{"description":"","duration":"Aug 2010 Aug 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2014","start_date":"Aug 2010","subtitle":"West Texas A&M University","title":"Dance Academy Director"}],"url":"https://www.linkedin.com/company/west-texas-a&m-university"},{"company":"TEXAS Outdoor Musical","company_id":"texas-outdoor-musical-drama","location":"Canyon, TX","positions":[{"description":"","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"TEXAS Outdoor Musical","title":"Group Sales Coordinator"}],"url":"https://www.linkedin.com/company/texas-outdoor-musical-drama"}]', '["“Kati is an intuitive problem solver that brings innovative ideas to nearly every facet of marketing. I\'ve worked with Kati both at Orlando Ballet and Kavaliro, and I\'ve always been impressed by her ability to consistently deliver when posed with a new challenge for extending the reach or quality of the brands she is working for. She is highly organized, hard working, and efficient, making her a great addition to any team she is a part of.”","“Kati was an absolute pleasure to work with during our year long professional relationship. She was always going above and beyond to provide the best quality of work for the Orlando Ballet and never shied away from overcoming challenges. Kati was a key member of the analytics team and helped to provide impactful metrics to better the marketing plan. I would highly recommend working with Kati in any capacity. ”"]'] User: ['Terry Franklin', 'Specialties: Director of Stores, VP of Stores, Regional Managers, District Managers, Store Managers, Assistant Managers, Loss Prevention, Human Resources, IT, Marketing', 'Supervisor, Recruiting at Purpose Financial', 'Purpose Financial', '[{"company":"Purpose Financial","company_id":"havepurpose","industry":"Financial Services","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Purpose Financial","title":"Supervisor, Recruiting"}],"url":"https://www.linkedin.com/company/havepurpose"},{"company":"Advance America","company_id":"advance-america","location":"","positions":[{"description":"","duration":"Oct 2014 Oct 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2020","start_date":"Oct 2014","subtitle":"Advance America","title":"Field Recruiter"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"The Newell Group","company_id":"the-newell-group","location":"","positions":[{"description":"","duration":"Jan 2007 Oct 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 2014","start_date":"Jan 2007","subtitle":"The Newell Group","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/the-newell-group"},{"company":"Hardee\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Hardee\'s","title":"District Manager"}],"url":""}]', '["“he is just great”","“Terry is a very bright individual that is always looking for the best opportunities for assisting people in there job search. Iin this tough economic climate Terry is a great resource for job opportunities.”"]']### Assistant: The agent's job is to recruit for a financial services company, and today the user is reaching out to the agent because they need assistance with recruiting for their marketing department.
### Human: Agent: ['Brian Gibbens', 'A passion for creating and implementing change management strategies that first seek employee-buy-in for early adoption and long-term productivity and ROI growth. Providing robust, best-in-class solutions while continuously seeking to improve client satisfaction and creating a growth culture inspiring employees that drive results.CORE COMPETENCIESChange Management • Impact Analyses • Change & Transition Incentives • Monitor Change ProgressBusiness Strategy • Structured Methodology • Requirements Gathering • Data Analysis & ReportingLong Term Business Planning • Operational Strategy • P&L Management • Vendor ManagementProduct Roadmap • Process Improvement • Customer Relations & Engagement • Product LaunchesStrategic Thinker • Problem Solver • C-Level Advisor • Cool Under Pressure • Exceptional CommunicatorOrganized • Decisive • Persuasive • Innovative Collaborative • Active Listener • Goal-Setter Relationship Builder • Passionate • Tenacious • Proactive', 'Change Management \| Project Implementation \| Strategy', 'Insight Global', '[{"company":"Insight Global","company_id":"insight-global","industry":"Staffing and Recruiting","location":"Minneapolis, Minnesota, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Insight Global","title":"Project Management Consultant"}],"url":"https://www.linkedin.com/company/insight-global"},{"company":"Nexgen HBM and Gibbens, Inc.","company_id":null,"location":"Minneapolis, Minnesota, United States","positions":[{"description":"● Led a 10-member team to transition HBM to a fully automated SaaS model platform, slashing the process length from a week or more to a matter of minutes by automating the contract creation and delivery process integration that seamlessly connected sales, accounting, and client services utilizing Docusign, Paypal and Formsite.● Restructured Logistics department at Nexgen HBM by bringing all print work in house and reallocating the department manager’s time to other areas of the company, resulting in more professional looking custom marketing materials, and an overall cost savings of over $250k over the course of 2 years.● Redesigned Nexgen HBM’s existing new client contracts from 14 pages to 2 pages, negating the need to go through a legal review process, which resulted in a more expedited negotiations process, allowing for 2,000+ new SaaS clients to onboard over a period of 16 months.● Designed, built, and integrated an automated billing system for Nexgen HBM, to allow for scalability of the new SaaS model clients, resulting in a 90% adoption from the 2000+ new SaaS clients, increased monthly receivables by 47%, decreased the number of delinquent accounts by 38%, and increased existing client retention by 64%.● Researched numerous potential lead source companies for Franklin American Mortgage, and integrated a lead program for the Minneapolis branch of the company that was used with all new and existing loan officers.","duration":"Sep 2007 - Present 14 years 1 month","duration_short":"14 years 1 month","end_date":"Present","start_date":"Sep 2007","subtitle":"Nexgen HBM and Gibbens, Inc.","title":"Career Highlights"}],"url":""},{"company":"Nexgen HBM","company_id":"nexgen-hbm","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"● Applied structured methodology and led change management activities. Conducted impact analyses, assessed change readiness, and identified key stakeholders to leverage opportunities.● Created and utilized tools to identify risks, prioritize changes, and monitor impacts.● Supported design, development, delivery, and management of communications to convey changes and avoid resistance. Identified, analyzed, and prepared risk mitigation tactics.● Promoted from project management to inclusion in the executive team to plan and promote corporate strategy.● Collected data requirements from enterprise clients in order to manage, build and integrate custom IT implementation projects.● Set up Zoho CRM with custom integrations for sales, marketing, and training departments to create more efficient processes.● Renegotiated existing vendor contracts that locked pricing in for 3 years, and resulted in a first-year savings of over $100,000.● Contributed to the mergers and acquisitions team to assist with streamlining the divestiture of one corporate division during the eight-figure sale, streamlining operations of the remaining divisions, and communicating changes to existing clients.","duration":"Jul 2017 Jul 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2020","start_date":"Jul 2017","subtitle":"Nexgen HBM","title":"Project Manager, Sales and Operations Divisions"}],"url":"https://www.linkedin.com/company/nexgen-hbm"},{"company":"Bridge Realty LLC","company_id":"bridge-realty-llc","location":"","positions":[{"description":"● Wrote 20 contracts annually up to $1.2M generating 75% of clients through marketing and 25% via referrals, growing the client network by 25% year over year.● Led real estate venture projects to improve the community. Guided and supported senior leaders, managers, and executives throughout major transformative projects. Quantified change impacts after launching initiatives; forecasted impact mitigations.● Liaised with clients, multiple city offices, offending company, attorneys, and Department of Natural Resources to execute toxic cleanup site project; converted site into neighborhood park by making project milestone recommendations to the client.● Performed risk analysis for proposed projects, and managed budgets for clients throughout the projects.","duration":"Sep 2007 Jul 2017 9 years 11 months","duration_short":"9 years 11 months","end_date":"Jul 2017","start_date":"Sep 2007","subtitle":"Bridge Realty LLC","title":"Real Estate Project Manager, CEO"}],"url":"https://www.linkedin.com/company/bridge-realty-llc"}]', '["Derek J Larson “My wife and I were very happy that we chose Brian to assist us in purchasing a new construction home. We were very happy with Brian\'s urgency on what matters meant most to us. He was quick to respond to our calls, answering questions, and communicating with the selling agent and builder. Brian has a passion for real estate and truly cares to help his clients. He understands what items matter in buying a home. He is excellent at educating you in a \'big picture\' perspective. He looks out for your current need for a home as well as the future of selling your home. We highly recommend contacting Brian to help you either with the purchase of a new home or selling of your home. We can\'t say enough how happy we are with his service.”","David Cuff “I would highly recommend Mr. Gibbens, he is a great business associate, he is very organized, focused and a shrewd negotiator.. He is a great communicator, and get things done right and on the first try. I look forward to working with Brian again in the future. He always keeps tight track of all details and is very good with people and numbers. He is a team player but works well on his own! Highest recommendation!”"]'] User: ['Michael Shotnik', "I'm the branch manager at Colorado Mortgage in Centennial, CO. We are an office focused on providing exceptional service with cutting edge technology. It is our goal to push current standards and expectations in an effort to benefit our clients and the efficiency of our branch.In the near future we plan on compounding our business all while improving customer service and the overall product.michaelshotnik.com", 'Branch Manager at Sierra Pacific Mortgage Company, Inc.', 'Sierra Pacific Mortgage Company, Inc.', '[{"company":"Sierra Pacific Mortgage Company, Inc.","company_id":"sierra-pacific-mortgage","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Sierra Pacific Mortgage Company, Inc.","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/sierra-pacific-mortgage"},{"company":"Sierra Pacific Mortgage Company, Inc. dba Colorado Mortgage","company_id":"colorado-mortgage","location":"Centennial, CO","positions":[{"description":"Serving all of Colorado home buyer needs for purchase or refinance; we offer solutions, immediate answers to your questions, real estate agent referrals and the best possible service. We\'ll answer all your questions on topics such as Mortgage Credit Certificates, FHA loans, Jumbo loans, VA home loans, Reverse Mortgages and more. At Colorado Mortgage we are very serious about offering our prospective clients honest and upfront information in a very timely manner. We\'ve built our business on superior customer service while not sacrificing efficiency. co-mortgage.comSpecialtiesMortgages, Loans, Inspections, Credit Scores, Local LenderSierra Pacific Mortgage Company, Inc. dba Colorado MortgageSierra Pacific Mortgage NMLS# 1788. Michael Shotnik, Branch Manager, NMLS: 218281 - CO License: 100017466. Regulated in Colorado by the Division of Real Estate #988320. To check the license status of your mortgage loan originator, visit D.O.R.A. and NMLS consumer access.","duration":"Sep 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Sep 2011","subtitle":"Sierra Pacific Mortgage Company, Inc. dba Colorado Mortgage","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/colorado-mortgage"},{"company":"Summit Home Mortgage","company_id":null,"location":"","positions":[{"description":"Focus: FHA, Conventional, VA and USDA loans for residential purchase and refinance transactions.Mortgage processing systems:In house underwriting In house closing In house funding Banker rates!Areas of Expertise:While experiencing the burst of the housing bubble I\'ve had to master the basics. With little subprime left my expertise is in FHA and Conventional lending. The nice aspect of our current lending situation is that if the transaction makes sense then the funds are there to lend. I\'ve been able to close many deals recently that other lenders are unable to close because of my knowledge of the lending guidelines. The guidelines create room for creativity and my thorough understaning of these guidelines gives my clients an edge throughout the home buying and refinancing process.","duration":"Aug 2008 Sep 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2011","start_date":"Aug 2008","subtitle":"Summit Home Mortgage","title":"Direct Mortgage Banker"}],"url":""},{"company":"Alliance Guaranty Mortgage","company_id":null,"location":"","positions":[{"description":"Mortgage brokerage working as a loan officer. Mortgage brokerage working as a loan officer.","duration":"Jul 2006 Aug 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2008","start_date":"Jul 2006","subtitle":"Alliance Guaranty Mortgage","title":"Loan Officer"}],"url":""}]', '["LinkedIn User “I could not have been more pleased with my experience with Michael and his staff. They had answers to my questions before I even had the question in mind to ask, and were always one step ahead of me through the entire process. Michael and his staff maintained the highest level of professionalism and integrity throughout the entire process and closing day was smooth thanks to their hard work! When it comes time to refinance, I know who I will be working with without a doubt.”","Barry Kunselman, CNE, CLHMS “I sleep better a night when my clients decide to pursue a Mortgage with Colorado Mortgage. Michael and his team make the lending process, smooth, worry free and also fun. Colorado Mortgage is a lender you know can get the job done, while providing the best rates, fees and customer survey in the industry.”"]']### Assistant: The agent's job is to provide exceptional service and push current standards and expectations in the mortgage industry, while the user is reaching out to the agent because they need assistance with refinancing their mortgage.
### Human: Agent: ['David Mikowski', 'I have over 30 years in hospitality and retail. I look forward to a continued career that involves drive, innovation, and vision.', 'you are what you do, you are what you say.', 'Jetro Restaurant Depot', '[{"company":"Jetro Restaurant Depot","company_id":"jetro-restaurant-depot","industry":"Wholesale","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Jetro Restaurant Depot","title":"Equipment and Supplies Manager"}],"url":"https://www.linkedin.com/company/jetro-restaurant-depot"},{"company":"Wifi Wine Bar and Shoppe","company_id":"wifi-wine-bar-and-shoppe","location":null,"positions":[{"description":"Internally: scheduling, training, purchasing, marketing, strategizing, menu creation, retail selection and pricing.Externally: network building, public relations, community outreach, and market research.Scheduled music, special events, and created a long term strategy to make WiFi an entertainment central location.Brokered an agreement with a local university that will net $1000’s in revenue for the bar.","duration":"Sep 2017 Feb 2018 6 months","duration_short":"6 months","end_date":"Feb 2018","start_date":"Sep 2017","subtitle":"Wifi Wine Bar and Shoppe","title":"General Manager"},{"description":"In Charge of an up-fit, a new wine bar in High Point, NCManaged daily operations of sub-contractors, marketing, networking, and cost control. Researched POS systems, distributors, musical talent. Worked with city departments and the Chamber of Commerce to expedite opening.Saved the project 15% through appliance cost and overall budget reductions.","duration":"Feb 2017 Sep 2017 8 months","duration_short":"8 months","end_date":"Sep 2017","start_date":"Feb 2017","subtitle":"Wifi Wine Bar and Shoppe","title":"Project Manager"}],"url":"https://www.linkedin.com/company/wifi-wine-bar-and-shoppe"},{"company":"WineStyles Tasting Station","company_id":"winestyles","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"Assisted in purchase, in-bounding and organization of stock. Cost and pricing management. Social media manager. Added over 800 new likes on Facebook.Barista, bartender, waiter, cook, kind ear and a happy smile.","duration":"Sep 2015 Feb 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2017","start_date":"Sep 2015","subtitle":"WineStyles Tasting Station","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/winestyles"},{"company":"Research and Marketing Consultant, Self Employed","company_id":null,"location":"","positions":[{"description":"Various duties based on client’s request:Studied use of and satisfaction on bonus bet – specific to blackjack, which extended and expanded contract for Gaming supply company.Researched facial recognition technology in regard to surveillance equipment accuracy for positive result in a Canadian lawsuit.Studied Asian response to hospitality environments. Published in a journal as an undergrad.Designed and implemented social media and direct marketing strategy for new table game which created an immediate 20% turnover rate creating new customers.","duration":"Mar 2012 Jun 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2013","start_date":"Mar 2012","subtitle":"Research and Marketing Consultant, Self Employed","title":"Independent Business Owner"}],"url":""},{"company":"Caesars Entertainment Corporation","company_id":"caesars-entertainment-inc","location":"","positions":[{"description":"Casino Dealer. Interact with and entertain guests while implementing table game procedures and maintaining game protection. Communicating pertinent information to supervisors and facilitating currency exchanges.","duration":"Aug 1999 Mar 2012 12 years 8 months","duration_short":"12 years 8 months","end_date":"Mar 2012","start_date":"Aug 1999","subtitle":"Caesars Entertainment Corporation","title":"Casino"}],"url":"https://www.linkedin.com/company/caesars-entertainment-inc"},{"company":"Boardwalk-Holiday Inn Casino","company_id":null,"location":"","positions":[{"description":"Use effective customer service skills to interact, build relationships, and entertain over 50 guests. per day. Adhere to table games procedures including company, federal, and gaming control board. Maintain game integrity through careful monitoring of casino play. Facilitate currency exchanges with accuracy.","duration":"Mar 1999 Aug 1999 6 months","duration_short":"6 months","end_date":"Aug 1999","start_date":"Mar 1999","subtitle":"Boardwalk-Holiday Inn Casino","title":"Casino Dealer"}],"url":""},{"company":"Soaring Eagle Casino","company_id":null,"location":null,"positions":[{"description":"Interact with and entertain guests while implementing table game procedures and maintaining game protection. Communicating pertinent information to supervisors and facilitating currency exchanges.","duration":"Oct 1997 Mar 1999 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 1999","start_date":"Oct 1997","subtitle":"Soaring Eagle Casino","title":"Casino Dealer"},{"description":"Motivated team members to ensure proper execution of guest service standards.Determined players gaming level and extended complimentary services.Maintained table banks with-in assigned pit.","duration":"Oct 1997 Mar 1999 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 1999","start_date":"Oct 1997","subtitle":"Soaring Eagle Casino","title":"Dual Rate"}],"url":""},{"company":"Leelanau Sands Casino","company_id":null,"location":"","positions":[{"description":"Interact with and entertain guests while implementing table game procedures and maintaining game protection. Communicating pertinent information to supervisors and facilitating currency exchanges.","duration":"Mar 1995 Aug 1997 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 1997","start_date":"Mar 1995","subtitle":"Leelanau Sands Casino","title":"Casino Dealer"}],"url":""}]', '["“David is a great friend and colleague. David is an ambitious individual and has demonstrated throughout our collegiate career that he can balance a very large agenda. His demonstration of leadership has gone well above and beyond the call of duty.”","“One could not help but look forward to working with David each and every day. He approaches his work with the same passion and enthusiasm that it is clear he holds for life! His numerous awards and accolades demonstrate his commitment to making a difference and touching people\'s lives. David\'s attitude is consistent every single day, ensuring that the guest is delighted by the interaction, coworkers are more than happy to partner with him, and the business smoothly operates and thrives. He truly role models every leadership quality that makes him so successful both in business and in his personal endeavors. David is an integral player on the team and I would welcome the opportunity to work with him again at any time!”"]'] User: ['Adam Crisafulli', 'EXECUTIVE CHEF __________________________________________ Fine dining should be more than just a meal; it should be an experience, one that combines the subtleties of finely nuanced dishes with quality of service and customer care to create something memorable. With more than 25 years of expertise at the forefront of restaurant, hotel, catering and special event operations and menu development, I bring an innovative approach to restaurant, hotel and hospitality services – one that focuses on cost-effectiveness and quality to deliver impactful, memorable and exceptional cuisine. My background includes Mexican, Italian, Japanese, American, and fusion of all those cuisines, with broad experience in line management, staffing, new restaurant development opening 7 in Las Vegas and South Bay and menu planning. Using business savvy and a unique flair, I unite creativity and practicality to ensure seamless operations, drive deep cost savings, improve food quality, and raise standards of service…all while creating an experience to delight the customer’s palate. AREAS OF EXPERTISE • Kitchen Design & Workflows • Operations Management • Product Costing / Cost Control • Innovative Menu Development • Team Building & Leadership • Quality & Customer Service • New Restaurant Openings 7 • Revenue Growth / P&L • Performance Management Banquet Functions 100-12,000', 'Executive Chef at Trump National Golf Course', 'Trump National Golf Course', '[{"company":"Trump National Golf Course","company_id":"trump-national-golf-course","industry":"Wellness and Fitness Services","location":"Los Angeles Metropolitan Area","positions":[{"description":"My goals and direction needed for this 5-million-dollar operation was to bring high quality, innovative, whimsical comfort food that’s interactive for the client/guest experience, bringing contemporary California-Italian fusion cuisine, with an emphasis on local farms and businesses using sustainable meats and seafood. Lounge, Café, Grill and Banquets are the revenue streams for this property. Also drove dramatic cost saving of labor and food cost, currently trending at 34% food cost and 9% labor cost","duration":"Jun 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Trump National Golf Course","title":"Executive Chef"}],"url":"https://www.linkedin.com/company/trump-national-golf-course"},{"company":"SMG \| Worldwide Entertainment & Convention Venue Management","company_id":"smg-worldwide-entertainment-&-convention-venue-management","location":"Long Beach, California","positions":[{"description":"Executive Chef/ Director of CulinaryMy focus for this 28 million dollar operation was to bring high quality, sexy innovative food so clients and customers feel like they are not in a convention center atmosphere. Whimsical comfort food that’s interactive for the client experience. Bringing contemporary California cuisine, with an emphasis on local farm’s and businesses and sustainable meats and seafood. Drove dramatic cost saving of labor and food cost. Manned a kitchen of 100+ employee’s and 6 chef’s daily. Execution of catering functions from 200-12000 people. Running of this hugh operation take organization and planning to execute at the highest level with a very strong attention to detail atmosphereSelected Achievements:• Drove dramatic cost savings and optimization, including running a food cost of 20% and a labor cost of 8% of gross food sales only• Streamlined kitchen’s and BOH management structure, improved quality, and boosted efficiency by implementing new systems,execution, attention to detail and timing.• Revitalized the menu to bring a fresh approach to our branding montra, chef inspired and cuilnary driven, creation and implementation of 2 new catering menus, as well as multiple tailored menus to client specifications• Single handedly changed a dying department with a culture that was severyly flawed.• Retail consession feeding up to 24,000 people in a 1-2 day span, Large catering functions from 100-12,000 people","duration":"Apr 2015 Apr 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2019","start_date":"Apr 2015","subtitle":"SMG \| Worldwide Entertainment & Convention Venue Management","title":"Executive Chef/ Director of Culinary"}],"url":"https://www.linkedin.com/company/smg-worldwide-entertainment-&-convention-venue-management"},{"company":"Riviera Hotel & Casino","company_id":"riviera-hotel-&-casino","location":"Las Vegas, NV.","positions":[{"description":"Executive ChefMy position here brought leadership to food, beverage, and banquet operations for a full-service Las Vegas hotel with 3,200 rooms, convention space, and 10-14 food outlets with diverse themes. Through exceptional operational and quality management over hotel-wide food and beverage, I drove business process improvements and financial management – including identifying areas for growth and establishing critical systems and workflows. I also leveraged diplomacy and negotiation to manage union relations. Through strong guidance and mentorship, I directed 8 chefs and over 90 personnel; I also led high-end banquet functions and parties of 500-2,000 guests.Selected Achievements:• Boosted hotel ratings on Health Department checks, rising from B-C grades to A grades through a structured approach to kitchen and F/B organization.• Revolutionized F/B by introducing line checks, temperature checks, and multiple other critical systems.• Cut $1.5 million in annual labor costs through targeted cutbacks and a labor spreadsheet for BOH employees.• Maintained food costs at 35% and BOH labor at 20%, while high-end banquet functions generated $7.2 million.• Honored as Employee of the Quarter and recognized as a rising star in the organization.","duration":"Mar 2012 Mar 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2015","start_date":"Mar 2012","subtitle":"Riviera Hotel & Casino","title":"Executive Chef"}],"url":"https://www.linkedin.com/company/riviera-hotel-&-casino"},{"company":"Lev Restaurant Group","company_id":"lev-restaurant-group","location":"Las Vegas, NV.","positions":[{"description":"Corporate ChefTapping into my knowledge of Health Department standards and my commitment to quality, I conducted on-site checks and inspections at various venues of the $12-16 million outlet restaurant group behind all Coffee Bean and Tea Leaves and Jamba Juice locations in Las Vegas. With leadership over the full lifecycle of restaurant planning and launch, I guided each location and over 100 employees through menu development, process and systems deployment, food research and development, quality control, and health department readiness – leading to multiple successful openings that generated $6 million in total profitability. Venues included I Love Burgers, Lobster ME, and Daily Kitchen.Selected Achievements:• Launched 4 new restaurants with concepts and structures unique to the Las Vegas market, opening to a strong reception, positive reviews, and immediate profitability.• Established a strong management team by training general managers and kitchen managers for all locations.• Built the restaurants to attain recognition for one of Vegas’s best burgers, the Top 5 Hot Dogs in Las Vegas, and one of Vegas’s most unique burgers.","duration":"Jan 2009 Feb 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2012","start_date":"Jan 2009","subtitle":"Lev Restaurant Group","title":"Corporate Executive Chef"}],"url":"https://www.linkedin.com/company/lev-restaurant-group"},{"company":"IL Mulino New York","company_id":"il-mulino-new-york","location":"Las Vegas, Nevada Area","positions":[{"description":"IL MULINO NEW YORK, Las Vegas, NV. • 2005 – 2009Executive Sous Chef / Executive Chef In this role, I directed all kitchen operations for the $9 million Las Vegas branch of a New York institution in fine Italian cuisine. In partnership with the Executive Chef, I promoted standards of excellence in food integrity and evening line operations. A strong focus on quality and business profitability drove all ordering, purchasing, and product / ingredient reviews for food, wine, and liquor – ensuring outstanding margins, and a service-oriented mindset that I fostered as manager and mentor to kitchen staff. My business acumen also led to ongoing cost and quality optimization through vendor sourcing, selection, and pricing. Selected Achievements:• Elevated operational efficiencies and cleanliness through improved kitchen organization.• Engineered costs savings that resulted in food costs dropping 3 points and beverage costs dropping 4 points.• Exclusively selected by the company to open new restaurants in Washington DC and Aspen.","duration":"Feb 2005 Jan 2009 4 years","duration_short":"4 years","end_date":"Jan 2009","start_date":"Feb 2005","subtitle":"IL Mulino New York","title":"Executive Sous Chef"}],"url":"https://www.linkedin.com/company/il-mulino-new-york"},{"company":"Lombardi Family Concepts Restaurants","company_id":"lombardi-family-concepts-restaurants","location":"Las Vegas, Nevada","positions":[{"description":"","duration":"Feb 2002 Feb 2005 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2005","start_date":"Feb 2002","subtitle":"Lombardi Family Concepts Restaurants","title":"Executive Chef"}],"url":"https://www.linkedin.com/company/lombardi-family-concepts-restaurants"},{"company":"Piero Selvaggio Valentino","company_id":"piero-selvaggio-valentino","location":"Los Angeles, California and Las Vegas, Nevada","positions":[{"description":"","duration":"Jun 1996 Oct 2001 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2001","start_date":"Jun 1996","subtitle":"Piero Selvaggio Valentino","title":"Kitchen Manager/ Executive sous Chef"}],"url":"https://www.linkedin.com/company/piero-selvaggio-valentino"}]', '["Sammy Galletti “Chef Adam, It has been a pleasure to work with you through the years. You communicate and understand seafood.(to my personal delight) It’s nice when people know. (Your Italian food and your BBQ are also to my personal delight.) Our people enjoy working with you. I appreciate working with you. Thank you for many years of great exchanges. Thank you for sharing your wonderful food. I look forward to seeing you in the future. Chef Adam it is always my pleasure to work with you. Many thanks, Sammy Galletti. Sr. Director of National Sales Southwind Foods ”","Susan Malecki “To Whom It May Concern, I have worked with Adam over the last two years on a very special high end Nutcracker Luncheon, Land of Dreams for the Long Beach Ballet. I have found him to be creative, as I wanted a menu not done before and special for the children vs. adults. We worked together to create creative menus for both children and adults during the last two years. Our customers were thrilled with the food and uniqueness. Adam is very customer-focused, always listened to me and worked with me to create a special meal. His enthusiasm was appreciated as he would look for menu ideas during the year as well to be ready when we met to go over ideas. He was responsive and timely, always. Adam is talented, a hard worker, strong work ethic and has the customer and his company in mind at all times. He likes to think outside the box, which is important to me. Anyone can create the \\"same old, same old\\". You would be fortunate to have Adam on your staff. I highly recommend him and am available for all call should you want to discuss employment. Thank you. Susan Malecki (650) 922-8690”"]']### Assistant: The agent's job is to manage kitchen operations at a prestigious golf course restaurant, and today, the agent is reaching out to the user, an executive chef with extensive experience, because they are looking to collaborate on a special event menu for a high-profile tournament.
### Human: Agent: ['Mark Yencheske', "Currently working as a software engineer at Codesmith NYC. Experienced JavaScript developer, building full stack applications with React, Node.js / Express, and SQL / NoSQL databases. Co-creator of Accumulus, a developer tool for monitoring AWS Lambda functions, and dedicated member of the open-source community. My interests include hiking and camping at National Parks, gardening, and drinking ice cold beer. >>> Find me on GitHub: https://github.com/markyencheske 𝐑𝐄𝐂𝐄𝐍𝐓 𝐏𝐔𝐁𝐋𝐈𝐂 𝐓𝐀𝐋𝐊 • Codesmith's Core Stack Best Practices \| SingleSprout speaker series", 'Software Engineer', 'Codesmith', '[{"company":"Codesmith","company_id":"codesmith-llc","industry":"Software Development","location":"New York, United States","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Codesmith","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/codesmith-llc"},{"company":"Accumulus","company_id":"accumulusdev","location":"","positions":[{"description":"● Built custom methods for calculating query metrics, allowing developers to identify optimization opportunities with precise stats● Implemented MVC design with Node and Express to structure a highly scalable and maintainable environment that utilizes amiddleware chain focused on data security by dispatching custom HTTP cookies, sessions and authentication of user data● Leveraged React Router, Hooks, and Context API’s high performance and render speeds to streamline dynamic client-siderouting, utilize the unidirectional data flow pattern, and manage complex component state while avoiding prop drilling● Incorporated ReCharts to display AWS metrics with dynamic graphs and charts to visualize multiple queries with customized data● Developed entirely with TypeScript, implementing a static structural typing system for improved scalability and extensibility ofexisting codebase, resulting in reduced runtime errors as well as overall readability for future contributors of the project● Utilized Styled-Components to scope CSS to individual Accumulus components, keeping the code dry and maintainable● Coordinated a Scrum team of developers with Agile development methodology to meet sprint goals, evenly distributeengineering tasks, identify roadblocks, execute code reviews, and improve quality of deliverables in shorter periods of time● Product developed under tech accelerator OS Labs (opensourcelabs.io)","duration":"Mar 2022 May 2022 3 months","duration_short":"3 months","end_date":"May 2022","start_date":"Mar 2022","subtitle":"Accumulus","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/accumulusdev"}]', '["Matt Femia “Mark is an incredible teammate and engineer. He’s a fullstack tactician with expertise in a range of Javascript frameworks and delivered extremely optimized algorithms throughout our codebase. His maturity as a developer was constantly on display, particularly with considering trade-offs throughout the development lifecycle of Accumulus, which included optimizing the deployment infrastructure with AWS. His technical communication is also second to none which made developing alongside him an effortless experience. Mark is the complete package of an experienced developer and I confidently recommend him for any developer team.”","Dan Teng “Mark is the epitome of a wonder. Team members like Mark do not come around often and I am extremely grateful for having worked with such an empathetic engineer. His positivity and willingness to move forward amidst hardship is admirable and is what every team needs. He is also extremely humble with regards to his technical skills as he’s proven time and time again that he is more than just capable. When given a feature to build out, Mark is able to pull up research in an efficient manner, learn what he needs to in order to succeed in the task, and implement the feature. He’s done this numerous times on both the front and backend, providing support wherever it was needed during the sprint. More importantly, he asks thoughtful provoking questions that have guided the team in making the right decision for the product. You would be extremely lucky to have a guy like Mark join your team as he will shine and illuminate those around him, encouraging those to be their best selves.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile events and build relationships, and today the user is reaching out to the agent because they need assistance in planning a large-scale conference for their healthcare organization.
### Human: Agent: ['Aurelia "Leli" Kare', 'NYC-based designer with over a decade of experience in pharmaceutical advertising. Currently a human-centered design advocate whose empathy for others and love of learning has fostered a passion for UX.Inspired researcher, committed to discovering how others experience the world, and how to translate those findings in the digital space.Enthusiastic champion for the thrill of collaboration, challenge of aligning stakeholder & user goals, data-driven problem solving and designing for change. Perpetual student of life and emerging technologies.In addition to my ferocious work ethic, I bring a sense of humor and humanity to my teams and our projects. I believe in the power of (user and client) love.Tools:•Sketch, Invision/Craft, Zeplin, Figma, Adobe XD, Photoshop, Illustrator, IndesignSkills: •UX/UI Design, UX Research: Competitive Analysis, User Interviews, Data Synthesis, Card Sorting, Persona Generation, Journey Mapping, Problem Definition, Wireframing, Prototyping, Usability Testing•UI Design: responsive websites, desktop and mobile emails, tablet apps, banner ads and interactive PDFs•process analyst and guru', 'UX \| UI Design', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"New York, New York","positions":[{"description":"UXD Consultant on a variety of projects providing insights on Problem Definition, Competitive Analysis, User Testing, Research Guides, UI design, Low-High Fidelity Wireframes, Prototyping Current and past clients include: -Food & Finance High School: website redesign (lead UX)-Northwest Public Broadcasting: website redesign (UX team)-Jiamini.org: website redesign (UI design team)-Augmented reality app for adolescent patients of a global HAE pharmaceutical product: Research Goals and Discussion Guide","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Freelance","title":"UX Designer/Consultant"}],"url":""},{"company":"minds + assembly","company_id":"minds-assembly","location":null,"positions":[{"description":"","duration":"Jan 2019 Jul 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2021","start_date":"Jan 2019","subtitle":"minds + assembly","title":"Senior Visual Designer"},{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"minds + assembly","title":"Visual Designer"}],"url":"https://www.linkedin.com/company/minds-assembly"},{"company":"Link9","company_id":"link9","location":"","positions":[{"description":"","duration":"Jun 2008 May 2018 10 years","duration_short":"10 years","end_date":"May 2018","start_date":"Jun 2008","subtitle":"Link9","title":"Senior Graphic Designer/Interactive Designer"}],"url":"https://www.linkedin.com/company/link9"},{"company":"UM Worldwide","company_id":"um-ww","location":"","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"UM Worldwide","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/um-ww"}]', '["Brie Sáez “I’ve had the chance work with Aurelia for two years at Minds + Assembly. She’s acted as a thought leader in UX and UI on multiple projects, always ensuring the right questions are asked to provide a good experience for our end users. Aurelia has led multiple teams including copy, design, and dev through various workshops and activities designed to help us arrive at strong and considered MVPs, all the way through to final product. The various tools she’s brought to the table—affinity mapping, feature prioritization, user testing, and more—helped strengthen team communication and clarified goals, ensuring the work was cohesive, functional, and beautiful. Aurelia has an infectious passion for the work and seemingly bottomless reserve of empathy, giving every project a boost of energy and fresh air. She’s a joy!”","Brigid Duffy “Aurelia combines expertise in psychology, storytelling, graphic design and computer science to create satisfying and compelling products that are made for humans. Her work is always led with empathy. In user testing, she asks the right questions, gains insight from feedback, and consistently refines her work based on learnings. On a personal level, I have never seen anyone enjoy design sprints and UX-driven projects as much as Aurelia. Her passion for the work is present in everything she does, and her enthusiasm is contagious. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide UX/UI design and consultation services, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event.
### Human: Agent: ['Zac Tomes', 'Knowledgeable Solutions Architect practiced in the Mitel cloud portfolio, Mitel on-premise solutions, and Avaya Sales and Design. Skilled in collaborating with internal resources and customer business leaders to identify requirements, design systems, and present solutions with a compelling ROI. Experienced in designing, configuring, pricing, troubleshooting, and supporting Mitel and Avaya solutions.', 'Sales Engineer - Client Sales at 8x8', '8x8', '[{"company":"8x8","company_id":"8x8","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Nov 2020","subtitle":"8x8","title":"Sales Engineer - Client Sales"},{"description":"","duration":"Jun 2020 Nov 2020 6 months","duration_short":"6 months","end_date":"Nov 2020","start_date":"Jun 2020","subtitle":"8x8","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/8x8"},{"company":"ConvergeOne","company_id":"converge-one","location":"Remote","positions":[{"description":"","duration":"Oct 2012 Dec 2019 7 years 3 months","duration_short":"7 years 3 months","end_date":"Dec 2019","start_date":"Oct 2012","subtitle":"ConvergeOne","title":"Design Engineer"}],"url":"https://www.linkedin.com/company/converge-one"},{"company":"Arrow Systems Integration","company_id":"arrow-systems-integration","location":"","positions":[{"description":"Unified Communications Sales Engineer focusing on Avaya IP Office and Mitel solutions with cross training in Avaya Enterprise and NEC. Unified Communications Sales Engineer focusing on Avaya IP Office and Mitel solutions with cross training in Avaya Enterprise and NEC.","duration":"Oct 2012 Feb 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Feb 2018","start_date":"Oct 2012","subtitle":"Arrow Systems Integration","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/arrow-systems-integration"}]', '["Ron Gill “Zac provided expert guidance on a wide-ranging and expanding portfolio while he was at ArrowSI. The portfolio assignments for Zac were made both by my evaluation of his skills but also based on his unmitigated willingness to expand his product and technology knowledge. He has earned a reputation as being one of the first people to engage when we were considering expanding our portfolio and needed a technical resource to lead that venture. Zac worked closely with both his internal and external customers to ensure that business transformation communications solutions were delivered upon every time, even in the ever-changing complex solutions portfolios he was assigned. ”","Charlie Kissane “I am pleased to recommend Zac for any sales engineering, solutions architect, or technical sales support role at a forward thinking IT or manufacturer organization. Zac supported my sales efforts specific to the Mitel portfolio of products with a specialized focus on Mitel\'s Cloud offering. I was happy to have Zac join me on many customer interactions where his product knowledge and engaging personality were always a valuable asset. Please feel free to reach out to me should you have any additional questions.”"]'] User: ['Carrie Mlinarcik', 'Job title Data Entry Tier One Analyst TECHWERKS LLC', 'Helping veterans one record at a time', 'TechWerks', '[{"company":"TechWerks","company_id":"techwerks","industry":"Information Technology and Services","location":"San Antonio, Texas Area","positions":[{"description":"Updating records for the Veteran\'s Administration","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"TechWerks","title":"Tier One Analyst"}],"url":"https://www.linkedin.com/company/techwerks"},{"company":"BYK USA Inc","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"BYK USA Inc","title":"Tech Lab Adm Asst."}],"url":""}]', '["“Carrie is a person strongly dedicated to her work. She always accept gracefully any kind of assignement and complete them all very diligently and with enthusiasm. She is also very creative and resourceful to resolve any sort of situation. She is highly personnable, always cheerful, a joy to work with!”","“Carrie has always been a dedicated and very dependable employee. She is friendly and out-going.”"]']### Assistant: The agent's job is to provide technical sales support for a forward-thinking IT organization. Today, the agent is reaching out to the user because they need assistance with updating records for the Veteran's Administration.
### Human: Agent: ['Eric Keller', 'My career has covered virtually all areas of the real estate industry: brokerage, leasing/management, investing, finance (commercial, hard money and residential), planning/development, and construction services. I thoroughly enjoy the various aspects of deals and figuring out how to make the difficult deals closed deals. I truly love working with developers, investors and new home buyers. I give all of my customers top notch service and recognize that at the heart of my business they are the key. I attack each new challenge with a renewed commitment to exhaust all possibilities to result in a positive outcome for all opportunities. Creative thinking and my natural out of the box thinking help to make this process almost come natural.', 'Organizations Manager', 'Driscoll Motors', '[{"company":"Driscoll Motors","company_id":"driscoll-motors","industry":"Motor Vehicle Manufacturing","location":"Austin, Texas, United States","positions":[{"description":"I have engaged and improved the company\'s efficiency, profitability, customer service and regulatory compliance in the short time I have been with the company. I have engaged and improved the company\'s efficiency, profitability, customer service and regulatory compliance in the short time I have been with the company.","duration":"Dec 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Driscoll Motors","title":"Organizational Manager"}],"url":"https://www.linkedin.com/company/driscoll-motors"},{"company":"Charlie Kriegel Properties","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"- Hire, train and manage a team to assist in asset analysis and asset acquisition/disposition.- Assist investors / developers obtain necessary financing through non-traditional funding sources- Reviewed construction contracts, bids, CDs and assist in obtaining permits for 6 town homes I developed with my business partner- Propelled our team to closing over 700 transactions and being recognized as one of the top teams in the Houston MSA in 2 consecutive years - Hire, train and manage a team to assist in asset analysis and asset acquisition/disposition.- Assist investors / developers obtain necessary financing through non-traditional funding sources- Reviewed construction contracts, bids, CDs and assist in obtaining permits for 6 town homes I developed with my business partner- Propelled our team to closing over 700 transactions and being recognized as one of the top teams in the Houston MSA in 2 consecutive years","duration":"Apr 2013 Mar 2018 5 years","duration_short":"5 years","end_date":"Mar 2018","start_date":"Apr 2013","subtitle":"Charlie Kriegel Properties","title":"Sales Team Manager - Asset Analysis and Acquisitions Specialist"}],"url":""},{"company":"Mortgage Associates of Texas / First Capital of Texa","company_id":null,"location":"Houston, TX","positions":[{"description":"- Created relationships with realtors and homeowners to close home loans. Very familiar with Conv., FHA and VA. Also, familiar with many alternative funding sources for primary residences- Assisted individuals to improve their credit to become eligible for conventional financing - Assisted developer and investors alike acquire commercial real estate, new construction and rehab funding- Closed traditional / conventional commercial loans and all types of hard money loans for the more difficult to finance projects","duration":"Mar 2005 Dec 2009 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2009","start_date":"Mar 2005","subtitle":"Mortgage Associates of Texas / First Capital of Texa","title":"Mortgage Loan Officer/Consultant"}],"url":""}]', '["Charlie Kriegel “Eric knows his worth and backs it up with knowledge and performance. Initially in working with Eric, he quickly secured a large REIT as a client. He was instrumental in designing plans to improve efficiency and closing ratios resulting in our team being recognized as one of the top in all of Houston. His attention to detail, knowledge of contract law and a multitude of lending programs proved vital on several deals most wouldn\'t think were possible; however, Eric got them closed and funded. Eric is one of he smartest and most creative individuals I have ever worked with and what he doesn\'t know he will research it until he does.”","MaryAnn Fowler-Flournoy “Eric is hard working and does the detail work. He has a sweet personality and works well with others.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide residential mortgage lending services, today the user is reaching out to the agent because they need assistance with financing for a real estate deal.
### Human: Agent: ['Ronald Lou', 'Ronald is a Front End Web Developer specializing in JavaScript (React, Node.js, Express, Angular) to build complete web applications. He also has a knack for UX/UI design and professional experience with mobile app development.', 'Software Engineer at Zenoss', 'Zenoss', '[{"company":"Zenoss","company_id":"zenoss-inc-","industry":"Information Technology and Services","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Nov 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Zenoss","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/zenoss-inc-"},{"company":"Gov2Biz","company_id":"gov2biz","location":"","positions":[{"description":"","duration":"Oct 2020 Oct 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2021","start_date":"Oct 2020","subtitle":"Gov2Biz","title":"Web Developer"}],"url":"https://www.linkedin.com/company/gov2biz"},{"company":"Tech For Good Inc","company_id":"tech-for-good-inc","location":"Sharon, Massachusetts, United States","positions":[{"description":"Team lead for Front End project developing ride-sharing mobile app, spearheaded a team of 4 software engineers.Responsible for hosting daily stand-ups, assigning JIRA tickets, managing sprints, presenting to owners and stakeholders.Developed with Flutter and Dart to build a cross plaform app to function with iOS and Android devices. Collarborated with back end team to integrate middleware to connect the front end and back end.Designed and created wireframes utilizing Figma and UX/UI best practices.Delivered new features using Agile methodlogy and Atlassian stack.","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"Tech For Good Inc","title":"Software Engineer Intern"}],"url":"https://www.linkedin.com/company/tech-for-good-inc"},{"company":"Self-employed","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"Self-taught developer working on projects using React to write and style front-end components. Projects also consist of applications built with API and responsive UI web page design.Technologies used:- React, Angular, Gatsby, GraphQL, Node.js, JavaScript, ES6, HTML5, CSS3, Express, Bootstrap, Canvas, Firebase, MongoDB, SQL, ASP.NET Core, C#, Swift, Visual Studio, RESTful and SOAP API. Self-taught developer working on projects using React to write and style front-end components. Projects also consist of applications built with API and responsive UI web page design.Technologies used:- React, Angular, Gatsby, GraphQL, Node.js, JavaScript, ES6, HTML5, CSS3, Express, Bootstrap, Canvas, Firebase, MongoDB, SQL, ASP.NET Core, C#, Swift, Visual Studio, RESTful and SOAP API.","duration":"Sep 2018 Apr 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2020","start_date":"Sep 2018","subtitle":"Self-employed","title":"Front End Developer"}],"url":""}]', '["Srivishnu Piratla “Ronald is one of the most brilliant minds I have worked with. Ronald\'s enthusiasm, skillset, and leadership qualities made him an exemplary role model for his peers. His perseverance to achieve both quality and functionality stood out everywhere from stand-up meetings to the final product. Ronald is one of the most talented people I have had the pleasure of working with.”","Olivia Sheng “An extremely motivated individual, he immediately picked up the unfamiliar role of a front-end captain and guided his group through challenges and efficiently coordinated tasks and progress. When teammates had conflicts, he would adjust to them in the most efficient way so that everyone could still get work done and learn at the same time. Finally, when it was time to connect front-end and back-end, he collaborated with the back-end captain flawlessly to ensure a straightforward and simple end product. Overall, Ronald has been a great captain, leader, and learner consistently throughout his term, and he has earned my best regards.”"]'] User: ['Mike Schoenberger', 'Experienced communications & marketing professional with over 15 years of proven results driving customer awareness and sales at multiple organizations seeking an opportunity to provide marketing, communication, and leadership experience to help reach development and sales goals.', 'Corporate Marketing and Communications Guy', 'Benson Integrated Marketing Solutions', '[{"company":"Benson Integrated Marketing Solutions","company_id":"benson-integrated-marketing-solutions","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jan 2021","subtitle":"Benson Integrated Marketing Solutions","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/benson-integrated-marketing-solutions"},{"company":"Greystar","company_id":"greystar","location":"Memphis Metropolitan Area","positions":[{"description":"Told the Greystar/EdR student housing story to university leaders using digital media, print marketing, and event planning. Told the Greystar/EdR student housing story to university leaders using digital media, print marketing, and event planning.","duration":"Jan 2018 Jul 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2020","start_date":"Jan 2018","subtitle":"Greystar","title":"Communications Associate"}],"url":"https://www.linkedin.com/company/greystar"},{"company":"Elvis Presley\'s Graceland","company_id":null,"location":"","positions":[{"description":"Promoted Elvis, Graceland, and Memphis to the world. Promoted Elvis, Graceland, and Memphis to the world.","duration":"Sep 2014 Jan 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2018","start_date":"Sep 2014","subtitle":"Elvis Presley\'s Graceland","title":"Marketing Project Manager"}],"url":""},{"company":"Racquet Club of Memphis / Memphis Open","company_id":null,"location":"Greater Memphis Area","positions":[{"description":"Managed tickets sales for professional ATP tennis tournament Managed tickets sales for professional ATP tennis tournament","duration":"Sep 2009 Sep 2014 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2014","start_date":"Sep 2009","subtitle":"Racquet Club of Memphis / Memphis Open","title":"Director of Sales"}],"url":""},{"company":"Gulf and Ohio Railways","company_id":null,"location":"Knoxville, Tennessee Area","positions":[{"description":"Modernized marketing campaigns for railroad properties across the southeast. Modernized marketing campaigns for railroad properties across the southeast.","duration":"Oct 2004 Jun 2009 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jun 2009","start_date":"Oct 2004","subtitle":"Gulf and Ohio Railways","title":"Director of Marketing"}],"url":""}]', '["Greg Benson, Marketing Executive “I met Mike while working on transitioning the EdR business into Greystar. His optimism and work ethic are a powerful combination. These traits coupled with his marketing expertise help him navigate business challenges and produce high quality work for his internal and external customers. Mike may present a quiet demeanor, but don’t let that fool you. He’s adept at creating social connections and has a wonderful sense of humor that allows him to form solid business relationships. ”","Lindsey Pagni “I\'ve had the joy of working with Mike for several years at both EdR and Greystar. He\'s a great problem solver and does whatever it takes to get people what they need. He\'s innovative, driven, and committed. He is always an asset to whatever project he takes on, and it\'s clear that both leadership and teamwork rank high in his skill set. I hope to work with Mike again in the future!”"]']### Assistant: The agent's job is to coordinate marketing efforts and drive customer awareness, and today the user is reaching out to the agent because they need assistance in reaching their development and sales goals.
### Human: Agent: ["Anthony O'Gara", "Anthony J. O'Gara is the owner of The Fitness and Nutrition Company, LLC. The Fitness and Nutrition Company, LLC works with clients of all ages and abilities to meet individualized fitness and nutrition goals. Anthony has ten years of experience as the fitness and nutrition coach for Main Line Health & Fitness in Bryn Mawr, PA. In addition, he has done consulting for student athletes at Villanova University. He has been a Certified Personal Trainer (CPT) with the National Strength and Conditioning Association (NSCA) since 1998. He has also been a Certified Strength and Conditioning Specialist (CSCS) with the NSCA since 2000. In addition, Anthony is a Certified Nutrition Specialist with the American Academy of Sports Dietitians and Nutritionists (AASDN) since 2004. Anthony has a Master's degree in Nutrition Education from Immaculata University and a Bachelor's degree in Kinesiology from West Chester University. Anthony has a passion for sports and nutrition and played two years of division III college basketball. Specialties: Weight management, sports specific training and nutrition, and improving quality of life.", 'Owner at The Fitness and Nutrition Company', 'The Fitness and Nutrition Company', '[{"company":"The Fitness and Nutrition Company","company_id":null,"location":"","positions":[{"description":"In-home fitness training and nutrition consulting In-home fitness training and nutrition consulting","duration":"Jun 2003 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"Jun 2003","subtitle":"The Fitness and Nutrition Company","title":"Owner"}],"url":""},{"company":"Functional Movement Systems","company_id":"functional-movement-systems","location":"","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Functional Movement Systems","title":"FMS Level 1 Certified"}],"url":"https://www.linkedin.com/company/functional-movement-systems"},{"company":"The Sporting Club Main Line","company_id":null,"location":"","positions":[{"description":"Providing personal training and nutritional counseling to help clients meet specific goals Providing personal training and nutritional counseling to help clients meet specific goals","duration":"Oct 1998 - Present 23 years 8 months","duration_short":"23 years 8 months","end_date":"Present","start_date":"Oct 1998","subtitle":"The Sporting Club Main Line","title":"Fitness/Nutrition Coach"}],"url":""},{"company":"Villanova University","company_id":"villanova-university","location":"","positions":[{"description":"Provide Exercise and Nutrition consulting to incoming freshman. Provide Exercise and Nutrition consulting to incoming freshman.","duration":"Feb 2005 Nov 2018 13 years 10 months","duration_short":"13 years 10 months","end_date":"Nov 2018","start_date":"Feb 2005","subtitle":"Villanova University","title":"Consultant"}],"url":"https://www.linkedin.com/company/villanova-university"},{"company":"ARCHBISHOP CARROLL HIGH SCHOOL","company_id":"archbishop-carroll-high-school","location":"Radnor, Pa","positions":[{"description":"","duration":"Nov 2013 Apr 2018 4 years 6 months","duration_short":"4 years 6 months","end_date":"Apr 2018","start_date":"Nov 2013","subtitle":"ARCHBISHOP CARROLL HIGH SCHOOL","title":"Head Freshmen Basketball Coach"}],"url":"https://www.linkedin.com/company/archbishop-carroll-high-school"},{"company":"The Haverford School","company_id":"the-haverford-school","location":"","positions":[{"description":"","duration":"Nov 2009 Apr 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2013","start_date":"Nov 2009","subtitle":"The Haverford School","title":"Coach"}],"url":"https://www.linkedin.com/company/the-haverford-school"}]', '["Emma Fogt RDN, MBA, MS, FAND “Tony is an excellent trainer who motivates his clients with consistency, expertise and passion. He combines nutrition knowledge with exercise to help people to feel fantastic and be the best they can be.”","Richard Wyckoff “Tony is a world-class trainer, who has the ability to customize a total fitness program, including strength, cardio, and diet to deliver the results you are seeking to achieve. I have been with Tony for over two years, and he has helped me to train for two Marathon races, which I ran and accomplished my personal time goals. He has also helped me to work through injury issues, and has great insight into motivation and pushing me to my limits. I would highly recommend him to anyone who is looking to get into shape or stay healthy.”"]'] User: ['Rob Johnson', "I'm a fitness professional with 15+ years of industry experience ranging from personal training, coaching, management, and team building. I’m a passionate person with a burning desire to help others reach their potential.", 'Director of Training and Education at Fit Republic Health \| Fort Washington Fitness', 'Fit Republic Health Clubs', '[{"company":"Fit Republic Health Clubs","company_id":"fit-republic-health-clubs","industry":"Wellness and Fitness Services","location":"","positions":[{"description":"Responsible for overall development of our company’s team of personal trainers and coaches. Duties include recruitment, education, training, development, compliance, program design, community outreach and general support.","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Fit Republic Health Clubs","title":"Director of Training and Education"}],"url":"https://www.linkedin.com/company/fit-republic-health-clubs"},{"company":"Coach Rob","company_id":null,"location":"fresno, california","positions":[{"description":"My mission is to \\"meet\\" the client at their respective stage in the journey then to build a comprehensive program that will take them to their next level. My coaching/ programming model is tailored to both individuals and groups to elicit the best results in fitness, health, and body transformation.I have always believed that the first step in making progress- whether its in fitness or in life, is to understand ones current position and then to use that information as bridge for the future.Services:-Private Training-Nutrition & Lifestyle Coaching-Boot Camp Coach-Workplace Wellness Consultant","duration":"Apr 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Coach Rob","title":"Fitness Professional \| Nutrition Coach \| Transformation Specialist"}],"url":""},{"company":"Fort Washington Fitness","company_id":"fort-washington-fitness","location":"9471 N. Fort Washington Road Fresno, CA 93730","positions":[{"description":"","duration":"Feb 2020 Jan 2021 1 year","duration_short":"1 year","end_date":"Jan 2021","start_date":"Feb 2020","subtitle":"Fort Washington Fitness","title":"General Manager"}],"url":"https://www.linkedin.com/company/fort-washington-fitness"},{"company":"Synergy Boot Camp","company_id":null,"location":"fresno, california","positions":[{"description":"Training and leading a dynamic group of individuals through a fun, productive, and intense boot camp session","duration":"Apr 2014 Oct 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2018","start_date":"Apr 2014","subtitle":"Synergy Boot Camp","title":"Program Director"}],"url":""},{"company":"Califitness","company_id":null,"location":"California Central Valley & Beyond","positions":[{"description":"About:Established in 2004, our mission is to be the world’s premier fitness equipment services company. We understand that what we do is not just about “nuts & bolts”; it’s about supporting a industry that promotes health, life, and wellness.Markets We Serve:- Athletics- Corporate Wellness- Schools & Universities- Health Clubs- Hospitality & Lodging- Medical & Rehabilitation","duration":"Aug 2012 Nov 2012 4 months","duration_short":"4 months","end_date":"Nov 2012","start_date":"Aug 2012","subtitle":"Califitness","title":"Director of Business Development"}],"url":""},{"company":"Fitness Together CenCal","company_id":"wellbiz-brands-inc","location":"Fresno, California Area","positions":[{"description":"At Fitness Together all we do is one-on-one fitness training in the luxury of private training suites. There are no crowds, no lines, and no sweaty equipment. Our qualified fitness professionals are trained to get you maximum results within scheduled workout times. We even include fitness assessments with every training program so you can track your result. In this environment, all the focus is on you!Fitness Together programs have worked for men and women from ages 13 to 95. Our clients come from every walk of life and many have no prior experience with exercise . Whether your goals include muscle tone, weight loss, an increase in muscle mass or cardiovascular health, we will create an individualize program for you. We know how to get results and we make it convienent and comfortable for you to get in the best shape of your life with no waiting and no distractions.Our Clients Look Good In Public, Because They Train In Private!","duration":"Oct 2007 Jan 2012 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2012","start_date":"Oct 2007","subtitle":"Fitness Together CenCal","title":"Co- Owner"}],"url":"https://www.linkedin.com/company/wellbiz-brands-inc"},{"company":"Signature Training by Rob","company_id":null,"location":"Fresno, California Area","positions":[{"description":"As an independent Professional Fitness Trainer, I created Signature Training By Rob to be a Mobile Fitness Training Company. I serviced clients in home, at local parks, and at select personal training venues.The objective of Signature Training By Rob was to create an intimate fitness training relationship with all cleints and to sevice them on a true individual basis. The type of I training performed varied from 1-on-1 to small groups. Signature Training By Rob built a network of clients that spanned several cities throughout the Central Valley.","duration":"May 2005 Sep 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2007","start_date":"May 2005","subtitle":"Signature Training by Rob","title":"Owner"}],"url":""},{"company":"Bally Total Fitness","company_id":"bally-total-fitness","location":null,"positions":[{"description":"As a Bally Total Fitness Personal Training Director I was responsible for all operations as it related to personal training and nutritional sales.Some of my duties included:-Meeting Monthly/ Quarterly/ Yearly Sales Projections-Recruiting/ Hiring -Staff Training and Development-Client and Member relations-Equipement/ Facility Maintenance-Supporting Membership Sales/ Service","duration":"Sep 2003 Jan 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2005","start_date":"Sep 2003","subtitle":"Bally Total Fitness","title":"Personal Training Director"},{"description":"As a Bally Total Fitness Operations Manager my role was to oversee and support the following departments within the club:-Personal Training-Nutritional/ Retail-Maintenance/ Housekeeping-Child CareIn this position I was responsible staff training and development, payroll, scheduling, and meeting performance objectives for each department.","duration":"Nov 2001 Sep 2003 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2003","start_date":"Nov 2001","subtitle":"Bally Total Fitness","title":"Operations Manager"},{"description":"As a Personal Trainer I assisted clients and members with the pursuit of their health and fitness goals. Duties included the following:-Fitness Assessments/ Evaluations-Program Upgrade/ Modification-Weight Management Coaching/ Consulting-Promotion of Bally Nutritional Products","duration":"Jan 1999 Nov 2001 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2001","start_date":"Jan 1999","subtitle":"Bally Total Fitness","title":"Certified Personal Trainer"}],"url":"https://www.linkedin.com/company/bally-total-fitness"},{"company":"California State University, Fresno","company_id":"california-state-university-fresno","location":"","positions":[{"description":"While pursuing a degree in Exercise Science I had the priviledge of interning with Fresno State\'s Strength and Conditioning Department. I assisted the following sports:-Men\' Track and Field-Men\'s Basketball-Women\'s Basketball-Men\'s SoccerMy duties were to assist the Head Strength Coach with supervising each teams training program(s).","duration":"Sep 1998 Jan 1999 5 months","duration_short":"5 months","end_date":"Jan 1999","start_date":"Sep 1998","subtitle":"California State University, Fresno","title":"Strength and Conditioning Intern"}],"url":"https://www.linkedin.com/company/california-state-university-fresno"}]', '["“Rob Johnson at Fitness Together has embraced the world of social networking with open arms and is utilizing it successfully! Fitness Together’s motto of “One Client, One Trainer, One Goal” has proven success for their clients, and it’s a motto we completely believe in. It was a pleasure helping Fitness Together navigate into this new social media world, and we continue to be big FANS of yours!”","“I received great personal benefits to my health through Robs personal training.”","“Rob\'s marketing is dead on accurate. No other fitness program provides the high-impact results as personal, one-on-one training.”","“Rob is very supportive of a person\'s goal to live a healthier lifestyle. He is there every step of the way with tons of enthusiasm especially in the morning when most of us lack that. I highly recommend him.”","“Rob is very passionate and knowledgable regarding the personal training field. He is motivating and sincere in his approach. His skills and what he offers is the best in the industry. I don\'t beleive you can find a better trainer in the valley.”","“Rob is has been training me for over 6 months. He has inspired me to not give up, he has consistantly empowered me to overcome my struggles and has even become a friend. Rob is a visionary who wants to do more than train people in fitness. He is always looking to help others and teach others what he does, so that they too can be successful. I would recommend Rob to anyone I know without a single reservation. He has a high level of professionalism, yet is fun and full of energy. I have seen results in 6 months that have come from Rob pushing me just enough, were I feel and see results, but not too much were I am in pain or feel discouraged.”","“I have worked with Rob in developing and implementing marketing campaigns. I have found him thoughtful, creative, and results oriented. He has a great excitement for growing his business and anticipates success in what he does. He likes what he is doing.”","“Rob and I have been conducting business together for one year. Rob is an energectic, detailed and respectful business owner. Rob follows through on projects and has never been late on his deposit account. As a trainer my experience was wonderful, Rob is very knowledgable in knowing how the body works and what works best for the individual in his presence. I highly recomend Rob as a fitness trainer and as a business partner. Respectfully, Teri Barbella ValPrint Xpress”","“Because my husband and I both own our own businesses, we began looking for a personal trainer to come into our home and instruct us on the proper way to stay healthy and fit. We were referred to Rob and were amazed at his motivation, humbleness, \\"can do\\" attitude and the way in which he takes his profession seriously. We developed a personal relationship with Rob though the nearly one year of training we had with him and although he lost a great trainer, we have gained a valuable friend.”"]']### Assistant: The agent's job is to provide fitness training and nutrition coaching to clients of all ages and abilities. Today, the agent is reaching out to the user because they noticed the user's expertise in the industry and would like to discuss potential collaboration opportunities.
### Human: Agent: ['David Pratts, PMP', 'Global PMO Manager with 15+ years of experience developing project and program strategies that optimize processes, improve performance and maximize revenue. PMP and Scrum Master certified, delivering secure and reliable IT solutions for multi-million-dollar contracts—strengthening partnerships with Fortune 100 companies. Global PMO Manager \| Senior Project Manager Email: david_pratts@yahoo.com Design programs that meet long-term business objectives, developing detailed plans, schedules, risk analyses and estimates, to improve systems and processes. Allocate resources, monitor costs and optimize performance, ensuring projects are completed on time and within budget. Adapt quickly to changes and shifting priorities, evaluating data and reports to achieve key project milestones. Lead cross-functional and global solutions teams, communicating deliverables clearly across organizational levels. Bilingual in English and Spanish. CORE COMPETENCIES: • Global IT Solutions • Project & Program Management • Process & Performance Improvement • Contract Management • Change Implementation • System Improvements • Project Planning & Schedules • Data / Report Analysis • Resource Allocation • Budget Monitoring • Team Leadership • Scrum Master & PMP Certified ACCOMPLISHMENTS: Responsible for the overall management of JPMC Services Leadership Team’s number one revenue generating account for the Services Global Enterprise Theater ($1B annual sales). Successfully directed daily activities of five internal and multiple virtual Practice Project Managers involved in 25 networking projects valued at over $200M annually. Exceeded customer and partner satisfaction surveys 4.55 against a 4.44 target (5.0 overall). Please contact me at (561) 301-9755 with Global PMO Director, Project and Program Management opportunities. Work from home/remote positions preferred.', 'Global PMO Manager \| Project Manager \| Service Delivery \| IT Solutions \| Continuous Improvements \| PMP \| Scrum Master \|', 'BILLING STAR SOLUTIONS, LLC', '[{"company":"BILLING STAR SOLUTIONS, LLC","company_id":null,"location":"Boynton Beach Florida","positions":[{"description":"•Responsible for overseeing the planning, development, and implementation of medical office space.•Provide governance and oversight for medical practice in order to achieve a HIGH ROI. •Create business plans in accordance with the medical practice vision and goals. •Project goals, metrics and customer satisfaction are maintained and supported through business reporting.•Business plans result in contract creation, delivery and successful execution, in order to maintain a profitable business outlook, allowing for profitable growth and health of the medical practice.","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"BILLING STAR SOLUTIONS, LLC","title":"Portfolio Manager"}],"url":""},{"company":"Cisco Systems","company_id":null,"location":null,"positions":[{"description":"Manager of the Global Project Management Organization (GPMO) PM Financial teams. We are chartered to enable business growth through best in class project, program and portfolio management, maximizing our clients ROI and accelerating their business transformation. We will orchestrate and successfully deliver our client\'s portfolio of strategic services while driving profitability and identifying new Cisco opportunities.","duration":"Dec 2016 Apr 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2018","start_date":"Dec 2016","subtitle":"Cisco Systems","title":"Manager Advanced Services"},{"description":"PMO Leader performing Program Management supporting large, complex deals, scoping deals, coordination and oversight of PID management/compliance to ensure compliance and accuracy, cost and revenue forecasting, customer satisfaction and responsible for area and project metrics and customer escalations.","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"Cisco Systems","title":"Senior Program Manager and PMO Leader"}],"url":""},{"company":"Global Convergence, Inc.","company_id":"globalconvergenceinc","location":"","positions":[{"description":"Created and implemented the Delivery Model in the newly established Commercial Sector. Initially Program Managed the four regions. Tasks included supporting large, complex deals, scoping deals, coordination and oversight of compliance and accuracy of; costs, revenue forecasting, customer satisfaction, as well as region project metrics in support of customer escalations. Created and implemented the Delivery Model in the newly established Commercial Sector. Initially Program Managed the four regions. Tasks included supporting large, complex deals, scoping deals, coordination and oversight of compliance and accuracy of; costs, revenue forecasting, customer satisfaction, as well as region project metrics in support of customer escalations.","duration":"May 2014 May 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2016","start_date":"May 2014","subtitle":"Global Convergence, Inc.","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/globalconvergenceinc"},{"company":"Cisco Systems","company_id":"cisco","location":"Ft. Lauderdale, Florida","positions":[{"description":"Program/Project ManagerDirected daily activities of five internal and multiple virtual Practice Project Managers involved in 25 networking projects valued at over $200M annually. Member of the JPMC Services Leadership Team and directly responsible for the overall management of the corporation’s number one revenue generating account for the Services Global Enterprise Theater. Provided monthly business reports on P&L. Acted as Liaison with other Cisco extended teams for deal support, implementation, facilitation and coordination with all the global Service teams. Administered all Projects, ensured completion of action items and change control process.","duration":"Jan 2000 Oct 2013 13 years 10 months","duration_short":"13 years 10 months","end_date":"Oct 2013","start_date":"Jan 2000","subtitle":"Cisco Systems","title":"Sr. Program/Project Manager"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Lynita Cooke “I had the pleasure of working with David on a highly visible global training and development initiative where he played a key role as a Senior Project Manager. Being a seasoned, highly adaptable professional, David can quickly understand the client\'s business needs and translate them into clear, concise requirements. In my experience, I would say David is results-driven and in his role, he proved himself to be well respected and highly regarded by all stakeholders. I would highly recommend David as he is a huge asset to any team.\\"”","Fernando Jose Flores Garcia “I have worked with David for the past 5 years in the Global Project Management Office (GPMO). As the PMO Manager of the large Financials team, he was very instrumental in implementing standards and procedures in order to achieve consistency across the varies PM groups across the organization. He is very resourceful in addressing complex challenges, working cross-functional, collaborating with others and always achieving high customer satisfactions. He is ultimate team player, always looking for ways to streamline and making things easier for others in order to make everyone on the team successful. ”"]'] User: ['Philip Darby', 'I am a successful Senior Information Technology professional with more than 15 years of experience building strong IT related partnerships at all levels of the IT environment. I have and continue to assist fortune 500 companies, state agencies, and local clients define infrastructure, implement processes and deploy tools to manage related IT operations effectively. I maintain a pulse on industry trends by remaining current in research, continuing education, and attending trade shows.I have held various positions in the IT arena, from IT support to director of IT operations, which has afforded me countless opportunities to understand the needs/objectives of the client, to consistently meet service level requirements and to deliver high available, scalable network infrastructures.', 'Senior Information Technology Manager', 'Confidential Company', '[{"company":"Confidential Company","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Aug 2016","subtitle":"Confidential Company","title":"Sr. IT Security Architect"}],"url":""},{"company":"Definition6","company_id":"definition-6","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2015 Jul 2016 11 months","duration_short":"11 months","end_date":"Jul 2016","start_date":"Sep 2015","subtitle":"Definition6","title":"Sr. Manager Infrastructure Operations"}],"url":"https://www.linkedin.com/company/definition-6"},{"company":"Cbeyond","company_id":"cbeyond","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"Cbeyond","title":"Complex Maintenance Center Manager"}],"url":"https://www.linkedin.com/company/cbeyond"},{"company":"Cousins Properties Incorporated","company_id":"cousins-properties","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Cousins Properties Incorporated","title":"Consultant"}],"url":"https://www.linkedin.com/company/cousins-properties"},{"company":"Panasonic Automotive Systems","company_id":"panasonic-automotive-systems","location":"Peachtree City, GA","positions":[{"description":"","duration":"Sep 2012 Nov 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2013","start_date":"Sep 2012","subtitle":"Panasonic Automotive Systems","title":"Consultant - Information Technology"}],"url":"https://www.linkedin.com/company/panasonic-automotive-systems"},{"company":"AT&T","company_id":"att","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2011 Jun 2012 8 months","duration_short":"8 months","end_date":"Jun 2012","start_date":"Nov 2011","subtitle":"AT&T","title":"Contractor - Information Technology"}],"url":"https://www.linkedin.com/company/att"},{"company":"Georgia Department of Community Health Division of Public Health","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jul 2009 Nov 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2011","start_date":"Jul 2009","subtitle":"Georgia Department of Community Health Division of Public Health","title":"Director of Infrastructure and Support"}],"url":""},{"company":"Georgia Department of Human Resources","company_id":"georgia-department-of-human-resources","location":"Greater Atlanta Area","positions":[{"description":"Performs a series of technical vulnerability assessments and risk analysis, also conducted penetration testing with multiple security tools on large enterprise networks, communication systems, applications, operating systems, servers, Laptops / Desktops, and other IT related peripherals, devices or software. Maintains an understanding of current threats, exploits, vulnerabilities, vectors for exploitation\'s, perimeter and LAN defenses, countermeasures, OS hardening methods, expected/necessary services for the Windows, UNIX, and Cisco platforms.Provides assurance support for validating information security controls and monitors network information security performance and reliability to pro-actively identify potential problems.","duration":"Jul 2006 Jul 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2010","start_date":"Jul 2006","subtitle":"Georgia Department of Human Resources","title":"Sr. Information Security Analyst"}],"url":"https://www.linkedin.com/company/georgia-department-of-human-resources"},{"company":"Sprint Nextel","company_id":"sprint","location":null,"positions":[{"description":"Recommended and planned information technology on certain identified platforms to support meeting company objectives based on research and evaluation. Key role on specific implementation and execution of new/upgraded information systems via well-defined plans including testing and implementation procedures, deadlines, and accountability.Evaluated and implemented certain related procedures and equipment for maximum efficiency and cost containment.Provided reports on system performance as it related to specific platforms in regards to capacity planning which encompassed usage by end user environment which assisted in planning for future IT requirements and purchases.","duration":"Jan 2005 Jun 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2006","start_date":"Jan 2005","subtitle":"Sprint Nextel","title":"SME - TECH Support Engineer II"},{"description":"Possessing a high aptitude for analytical reasoning and problem solving, was brought onboard to assist a highly skilled very multi-functional team with the management and development of a nation-wide messaging platform in relation to mobile communications.Maintained working knowledge of developments in the area of systems and hardware technologies and made recommendations for incorporating these new developments into the future needs to support continued company growth.Ensured systems (i.e. servers, network component, load balancers and appliances, etc.) were maintained and secured utilizing industry best practices for optimal performance for internal and external customer base.","duration":"Oct 2003 Jan 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2005","start_date":"Oct 2003","subtitle":"Nextel","title":"SME - Sr. Support Engineer (Messaging Platform)"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Siemens Business Services","company_id":"siemens","location":null,"positions":[{"description":"Resolved issues or transferred to the appropriate personnel or staff members for prompt resolution of the Identified issue. This was achieved by ensuring that necessary, qualified personnel were provided for successful completion of assignments and or task.Reports and measurement of progress toward operational goals and agreements through defined review cycle which were developed by using a defined measure metrics related to the day to day operational success of the defined SLA.Coordinated the scheduling and work plan management based on the identified need and associated priority.","duration":"Mar 2002 Oct 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2003","start_date":"Mar 2002","subtitle":"Siemens Business Services","title":"Manager / Sr. Lead Support Eng."},{"description":"Brought on to assist with the development and deployment of security methodologies for testing network and system performance, providing statistics and reports and use metrics analysis for the purpose of trending, forecasting, and managing the environment. Ensured that systems (i.e. Servers, network components and appliances, etc.) where maintained and secured utilizing industry best practices for optimal performance. Participated on the effectiveness of security solutions in question to include but was not limited to Firewalls, intrusion detection systems, patching and antivirus solutions at the systems level.","duration":"Mar 1999 Mar 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2002","start_date":"Mar 1999","subtitle":"Siemens Energy And Automation","title":"Sr. Information Security Eng."}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Precision Response Corporation","company_id":"prc-llc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Recruited to manage inbound / outbound network infrastructure for a 24 x 7 / 365 call center environment and oversee all IT functions of data center management. This included but was not limited to vendor relationships, technical support, local LAN hardware and software installation, upgrades (to also include PBX and dialing equipment), monitoring, remote management and management of staff.Challenged to improve productivity and reduce operational cost through improved uses of technology. Utilized methodologies and collaborated with department managers to analyze system workflows and implement network changes to better support quick agent changes.","duration":"Mar 1997 Aug 1998 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 1998","start_date":"Mar 1997","subtitle":"Precision Response Corporation","title":"Manager / Sr. Technology Eng."}],"url":"https://www.linkedin.com/company/prc-llc"},{"company":"Price Waterhouse LLC","company_id":"pwc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Brought on to contribute and provide the local environment an integrated and strategic (forward looking) view of IT-based projects and services and relevance to support business need which translated to positive ROI.Provided information, guidance to support sound IT project portfolio and resource decision making assuring human and capital resources were available and utilized efficiently to realize business and project objectives.Working with senior management, established reporting mechanisms, tools, and metrics to identify, anticipate, and correct project problems and enforce project compliance as it related to a major move, hardware replacement and OS upgrades while furthering the adoption and effective use of program and project management disciplines and tools which provided senior management the ability to effectively report on project status, issues, performance, and impact to organization, and costs/benefits where realized.","duration":"Mar 1993 May 1997 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 1997","start_date":"Mar 1993","subtitle":"Price Waterhouse LLC","title":"Sr. Systems Engineer"}],"url":"https://www.linkedin.com/company/pwc"}]', '["“I had the pleasure to work with Philip for several years. I know him personally and professionally to be an individual of strong integrity and character. His high level of professionalism, leadership, communication, and presentation skills are a rare find in someone with his equally extensive and high quality security and technical knowledge. I would wholeheartedly endorse Philip to anyone considering engaging him in any professional role.”","“Philip is one of the best managers I\'ve ever had the pleasure to work with. He knows technology inside and out and manages people with dignity and respect. He is quick to listen and offers assistance when need to resolve technical issues, inter-personnel issues, and customer issues to the satisfaction of all concerned. I would consider it an honor to work with him again in the future.”"]']### Assistant: The agent's job is to manage global project and program strategies for IT solutions, and today, the agent is reaching out to the user because they need assistance in defining infrastructure and implementing processes for effective IT operations.
### Human: Agent: ['Pratheik Ajit', 'Motivated graduate student with 2+ years of industrial experience in designing passive and active RF/Antenna circuits seeking to work in a fast-paced, challenging and stimulating work environment. An ardent eye for new and upcoming trends and a diligent worker.', 'RF Engineer at Zebra Technologies', 'Zebra Technologies', '[{"company":"Zebra Technologies","company_id":"zebra-technologies","industry":"Information Technology and Services","location":"Germantown, Maryland, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Zebra Technologies","title":"RF Engineer I"}],"url":"https://www.linkedin.com/company/zebra-technologies"},{"company":"DryMAX Solutions","company_id":"drymax-solutions","location":"Eden Prairie,Minnesota","positions":[{"description":"DryMax\'s RF (radio frequency) drying process is revolutionizing the drying of grains, wood chips, biomass, minerals, food and more.A reduction in annual propane use one of the main benefits of drying with DryMax\'s RF technology, no carbon emissions.• Designed,developed and tested RF match networks using lumped components that can be used for different load impedances• Designed a TEM based parallel plate transmission line dryer to dry Hemp leaves• Helped develop a test fixture to quantify dielectric properties of biomass material• Designed and developed transmission line and near field antenna designs for corn protein dryers• Analyse the rate of moisture depletion with the effect of RF for different crops• Build and test prototype dryer systems","duration":"Apr 2019 Oct 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2020","start_date":"Apr 2019","subtitle":"DryMAX Solutions","title":"RF Engineer"}],"url":"https://www.linkedin.com/company/drymax-solutions"},{"company":"Tilson Technology Management","company_id":"tilson-technology-management","location":"Rochester, New York Area","positions":[{"description":"Tilson provides network deployment and professional services to telecom, construction, utility and government clients, and successfully executes complex and challenging projects worldwide. • Troubleshooting WiMAX downlink/uplink links • Automated config file creation process for routers in small cells • Analysed drive test results and suggested ideas for better system level performance• Designed a process flow for small cell cabinet installation• Drive testing and troubleshooting blind zones of base station antennas","duration":"Nov 2018 Mar 2019 5 months","duration_short":"5 months","end_date":"Mar 2019","start_date":"Nov 2018","subtitle":"Tilson Technology Management","title":"RF Field Engineer"}],"url":"https://www.linkedin.com/company/tilson-technology-management"},{"company":"Upstate Metrology","company_id":null,"location":"Rochester, New York Area","positions":[{"description":"• Testing and Calibration of RF equipment: Spectrum analyzer, Network analyzer, power meter etc• Problem failure analysis of electrical equipment• Perform adjustments to failed equipment• On-site calibration/ testing","duration":"Jun 2018 Sep 2018 4 months","duration_short":"4 months","end_date":"Sep 2018","start_date":"Jun 2018","subtitle":"Upstate Metrology","title":"RF Systems Tech Co-op"}],"url":""},{"company":"TTM Technologies","company_id":"ttmtechnologies","location":"Syracuse, New York Area","positions":[{"description":"● Developed a Setup to measure the third order Intermodulation products that affect the system performance for passive RF components● Designed an optimum elastic, conductive pin configuration structure between the passive RF component and the test board to facilitate even conduction for test analysis.● Designed a 20 dB directional coupler to be used for power monitoring ● Detailed microsection of different 100 Ohm resistors to analysis the metal thickness required to obtain a fair IM3 product that would not affect the system performance much.● Pass-Fail coupler test analysis","duration":"Aug 2017 Dec 2017 5 months","duration_short":"5 months","end_date":"Dec 2017","start_date":"Aug 2017","subtitle":"TTM Technologies","title":"RF Engineer Co-op"}],"url":"https://www.linkedin.com/company/ttmtechnologies"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Kochi,Kerela","positions":[{"description":"• Experience in Java front-end development• Assisted the tech team to create web page for an e-business company","duration":"Jun 2015 Dec 2015 7 months","duration_short":"7 months","end_date":"Dec 2015","start_date":"Jun 2015","subtitle":"Tata Consultancy Services","title":"Assistant System Engineer"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"},{"company":"DRDO, Bangalore","company_id":"drdo-bangalore","location":"Bengaluru Area, India","positions":[{"description":"• Designed a 6 Watt, 6 Watt GaN-based X band high power amplifier (PA) for mmW applications • The design challenge was to come up with wideband high power and high gain amplifier to support other operations of the TRM module","duration":"Jan 2015 Jul 2015 7 months","duration_short":"7 months","end_date":"Jul 2015","start_date":"Jan 2015","subtitle":"DRDO, Bangalore","title":"Junior Research Scientist"}],"url":"https://www.linkedin.com/company/drdo-bangalore"}]', '["“In my 37 years of working with RF transmission equipment, I have only found a handful of technologists like Pratheik. He has an unsurpassed knowledge of RF power delivery. He is currently inventing sophisticated antenna arrays for very complex geometries and environmental conditions . Above all this, even with his advanced knowledge and capability comes a great humbleness and kindness of the soul. His contributions to enhancing the technology of mankind are just coming to be. Very exciting times to see! ”","“It has been a joy to work with Pratheik Ajit for the past several months in the development of many prototype RF drying units. Pratheik’s knowledge of Radio Frequency principles have been instrumental in Drymax’s development of RF dryers and his critical thinking has led to unique solutions to complex problems. Pratheik would be excellent addition to any team needing someone experienced in RF engineering and problem solving.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to design passive and active RF/Antenna circuits, and today the user is reaching out to the agent because they need assistance with strategic brand and executive communications initiatives related to RF technology.
### Human: Agent: ['Matthew Rodriguez', "A creative Solution Engineer who's goal is to bring a better understanding and confidence in software decisions by fully utilizing technical, communication, presentation and implementation abilities Meeting with C level executives, business leaders and IT departments of some of the worlds largest companies to help with enterprise-wide digital transformation. I've built a career focused on consultative sales, technology demos, public speaking, and relationship building. Some highlights: - Worked remotely the past 7 years in 6 continents and 25 countries, learning about different perspectives and cultures (exceeding sales goals along the way). - Led a group of 80 remote professionals around the world for 12 months, visiting 10 countries. - Generated 3mm+ in revenue for a travel start-up by helping hundreds of people turn their lifestyle goals into reality. - Led 3,000+ people through Alaska and Canada, in groups of 50 people over 14 day trips.", 'Solutions Engineer at Eco-Mail', 'Eco-Mail', '[{"company":"Eco-Mail","company_id":"eco-mail-development-llc.","industry":"IT Services and IT Consulting","location":"Santa Monica, California, United States","positions":[{"description":"- Focused on enterprise-wide digital transformation through a customer centric approach for the entire sales process and well into customer relationship/success. - Actively support the account team to deliver successful pre-sales engagements and provide compelling software demonstrations. - Possess deep technical understanding, business acumen and tremendous communication skills. - Focused on enterprise-wide digital transformation through a customer centric approach for the entire sales process and well into customer relationship/success. - Actively support the account team to deliver successful pre-sales engagements and provide compelling software demonstrations. - Possess deep technical understanding, business acumen and tremendous communication skills.","duration":"Jun 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Eco-Mail","title":"Solutions Engineer"}],"url":"https://www.linkedin.com/company/eco-mail-development-llc."},{"company":"Remote Year","company_id":"remote-year","location":null,"positions":[{"description":"- Consistently #1 on our customer acquisition team of 50- Led all reps in revenue and new sign-ups in 2019. - To date, I\'ve generated $3 million in sales while working in 25 countries across 6 continents.","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"Remote Year","title":"Senior Sales Executive"},{"description":"- Regularly exceed monthly and quarterly sales quotas. - 125% to goal in 2019. - Fine tune sales strategy + coach and mentor junior team members- Promoted after a year of continuously meeting or exceeding my monthly/quarterly sales quota. My unique approach to this sales process (in which relationship building was key), as well as my work ethic led to me leading my team in sales.","duration":"Mar 2019 Jan 2020 11 months","duration_short":"11 months","end_date":"Jan 2020","start_date":"Mar 2019","subtitle":"Remote Year","title":"Senior Sales Consultant"},{"description":"- Targeted, prospected, and closed professionals from Global Fortune 500 operations to small Start-ups seeking to join the Remote Year community.- Generated $850,000 in revenue my first 12 months, putting me at 110% to quota. - Assisted in leading a fully remote team managing time zones from members all over the world.","duration":"Feb 2018 Mar 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2019","start_date":"Feb 2018","subtitle":"Remote Year","title":"Sales Consultant"},{"description":"- Led a group of 80 remote professionals from a variety of professional industries, countries, ages, and skill sets around the world for one year. - Responsible for coordinating all logistical aspects (transportation, accommodation, and workspaces. -Planned and executed 100+ special events aimed at cultural immersion throughout the year.","duration":"Oct 2016 Jan 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2018","start_date":"Oct 2016","subtitle":"Remote Year","title":"Program Leader"}],"url":"https://www.linkedin.com/company/remote-year"},{"company":"Princess Cruises","company_id":"princess-cruises","location":null,"positions":[{"description":"- Increased sales in the 200+ communities throughout the U.S. by presenting to live groups of up to 400 people.- Worked the entire sales cycle while consulting prospects in an effort to build trust in our brand and find their motivators to ultimately commit to an upcoming trip.","duration":"Sep 2014 Oct 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2016","start_date":"Sep 2014","subtitle":"Princess Cruises","title":"Sales & Marketing Specialist"},{"description":"- Led groups of 50 guests throughout the interior of Alaska and Canada for 14 day trips. - Tasked with writing and delivering my expert narration on the region\'s flora and fauna to enhance my guest\'s experience.- Liaised with lodging accommodations, tour outfitters, restaurants, and other clients to ensure smooth travel for each of my 2,000 + guests.","duration":"Apr 2014 Oct 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2016","start_date":"Apr 2014","subtitle":"Princess Cruises","title":"Tour Director"}],"url":"https://www.linkedin.com/company/princess-cruises"},{"company":"Pinewood Lodge","company_id":"pinewood-lodge","location":"Queenstown, New Zealand","positions":[{"description":"- Responsible for driving revenue through online/in-person bookings of accommodations and amenities.- Led our Sales Team of 6. - Responsible for driving revenue through online/in-person bookings of accommodations and amenities.- Led our Sales Team of 6.","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"Pinewood Lodge","title":"Sales And Marketing Specialist"}],"url":"https://www.linkedin.com/company/pinewood-lodge"},{"company":"Aramark","company_id":"aramark","location":"Denali National Park and Preserve, Alaska","positions":[{"description":"- Oversaw a team of 15 sales representatives that catered to Denali National Parks’ 600,000 annual visitors.- My team\'s seasonal revenue was 110% to quota. - Oversaw a team of 15 sales representatives that catered to Denali National Parks’ 600,000 annual visitors.- My team\'s seasonal revenue was 110% to quota.","duration":"Mar 2013 Oct 2013 8 months","duration_short":"8 months","end_date":"Oct 2013","start_date":"Mar 2013","subtitle":"Aramark","title":"Sales and Reservation Supervisor"}],"url":"https://www.linkedin.com/company/aramark"},{"company":"Steinberg Conference Center, University of Pennsylvania","company_id":"acc-whartonconferencecenters","location":"Philadelphia, PA","positions":[{"description":"","duration":"Apr 2012 Apr 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2013","start_date":"Apr 2012","subtitle":"Steinberg Conference Center, University of Pennsylvania","title":"Concierge"}],"url":"https://www.linkedin.com/company/acc-whartonconferencecenters"}]', '["Christine Bennett “When you work with seasonal employees you consistently come across many individuals that you’ll never forget. Whether it’s their infectious energy, their positive attitude or their selfless performance, years later you remember them: their name, how they lit up the work environment as soon as they entered, and that attitude. Such is Matt Rodriquez. It is my great pleasure to recommend Matt Rodriguez. His performance and experiences as a tour director in Alaska has been unforgettable. As part of the management team of Escorted Tour Operations for HAP Alaska Yukon I had the pleasure of working with Matt during the Alaska tourism seasons of 2014, 2015 and 2016. Matt is very organized, professional, extremely friendly and willing to take big steps to achieve his goals. This was displayed time and again in his history in working with HAP Alaska, Holland America Line and Princess Cruises. By Matt’s 3rd season he had mastered both our Holland America Journey Host program, taking Holland America guests throughout Alaska and the Yukon, our Princess Cruises Escorted Connoisseur product, and Holland America’s On Stage Alaska, one of their marketing strategies that includes conducting presentations to agency clients, promoting Holland America’s Alaska and Yukon products as an amazing destination. Of all the duties and roles of a tour director, Matt’s greatest strengths include his high level of customer service, positive internal relations, and keen attention to details. One memory that always sticks out for me was during Matt’s orientation/training tour: in short time he easily befriended colleagues in the different locations he would be traveling through and working with once on tour with guests. Often as we left each location you could hear him saying, “I’ll see you soon friends.” And that is how everyone felt and related to Matt as: his friends. Good friends. The guest performance and experience side was not much different. Guests not only felt they were traveling with a friend but also that they were traveling and led by a professional in the industry. Matt was someone they easily trusted and depended on to capitalize on the expectations they were hoping to experience. His passion for service and the travel industry was and is so evident and his ability to show Alaska’s wonder and hospitality was perfected. In the words of some of his guests, “The Tour Director was outstanding. Where he was in control of the situation he had arrangements established. He was knowledgeable and attentive.” “Matt Rodriguez was our tour director. There is no one better! He was excellent! He made some of the unpleasantness of the early morning grueling schedule tolerable. Always so upbeat, caring and informative.” While my experience and observations are focused on Matt’s time in Alaska, he puts forth the same energies and efforts as an employee for any organization in any location and environment. I would like to end by offering a solid recommendati”","Greg Caplan “Matt was an integral part of Remote Year’s growth over the past 3.5 years. After leading the largest group (80 professionals) in Remote Year history around the world, Matt joined our sales team. After hitting or exceeding quota month after month, and his natural ability to lead by example, Matt was promoted twice within 2 years. His work ethic and dedication to our sales team and professional approach every single day led to his success. Matt is extremely passionate about his sales career and has an insatiable desire to learn and better himself every day. He was not only our top sales rep in 2019, but a team leader in regards to training and mentoring new employees. His genuine approach in building relationships not only with people in his sales pipeline, but with everyone he meets made Matt an invaluable member of our team and the culture we set-out to build. Any sales team will benefit from having Matt’s infectious positivity, proven sales skills, and a relentless work ethic. He will undoubtably contribute to your company culture.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to bring a better understanding and confidence in software decisions, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a web3 project where the user's expertise in UI/UX design and software development would be highly valuable.
### Human: Agent: ['Carmen Scott', 'I am passionate about the incredible impact that the arts can have on the individual and the power of storytelling to shift culture. As we elevate our stories, and the process through which they are created, we elevate humanity…because every human is worthy of their own authentic version of happily ever after.A champion for the power of storytelling, human potential, and quality of life there has never been a more exciting time to be an artist. With more awareness then ever around the crucial importance of equality, diversity, and inclusion and as marketing trends shift, there has never been a more exciting time to invest in content.I also enjoy coaching improv, acting, confidence, and creativity. I work with actors to not only develop their craft/talent, but themselves as individuals. Using my background in the arts, experience in sales, and knowledge of personal development to help others have more fun, be more creative, and have more confidence lights my fire.', 'Actress, Producer, Creative Professional', 'Retriever Merchant Solutions', '[{"company":"Retriever Merchant Solutions","company_id":"retriever-merchant-solutions","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Retriever Merchant Solutions","title":"Account Analyst"}],"url":"https://www.linkedin.com/company/retriever-merchant-solutions"},{"company":"Self-Employed","company_id":"conscience-vc","location":"","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Self-Employed","title":"Artist / Creative Professional"}],"url":"https://www.linkedin.com/company/conscience-vc"},{"company":"Jerry Durant Auto Group","company_id":"jerry-durant-auto-group","location":"","positions":[{"description":"","duration":"Aug 2012 Sep 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2015","start_date":"Aug 2012","subtitle":"Jerry Durant Auto Group","title":"Internet Sales Manager"}],"url":"https://www.linkedin.com/company/jerry-durant-auto-group"},{"company":"MadLab Theatre","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2011 Jun 2012 10 months","duration_short":"10 months","end_date":"Jun 2012","start_date":"Sep 2011","subtitle":"MadLab Theatre","title":"actress"}],"url":""}]', '["Craig Backus “Carmen joined our business referral group last year, and I had the opportunity to meet with her recently to talk about her process and expertise. It\'s quickly evident that Carmen is a highly capable, intelligent person and understands what\'s required in selling credit card processing services. It\'s a highly competitive industry with a lot of scammers and sales people who are more about blowing smoke than actually providing clients with straight answers. Carmen is a highly credible person, and has an engaging personality that serves her sales process well. She has an organized methodology to identifying prospects and opportunities, and once engaged, she knows how to explain the process to a prospect to determine if she can help them save money. I will be actively looking for prospects for Carmen going forward, and I am confident that I can trust her with any of my clients or referral partners. ”","Eileen Dietz “Carmen is a joy to watch on stage, she is bright, lithe and very talented. She is also a cool director.”"]'] User: ['Joshua Buckman', 'Marketing communications and project management professional with strong advertising experience. Possesses a background in the restaurant, retail, energy, health and entertainment industries. I have experience in management and with working closely with creative teams to execute marketing campaigns from initial concepts to production and distribution. Specialties: Project management, editing, copywriting, creative writing, design, direct mail, email campaigns, social media, brand management, website content, vendor relations.', 'Marketing Content Manager', 'HealthMarkets', '[{"company":"HealthMarkets","company_id":"healthmarkets","industry":"Insurance","location":"","positions":[{"description":"","duration":"May 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"May 2021","subtitle":"HealthMarkets","title":"Marketing Content Manager"}],"url":"https://www.linkedin.com/company/healthmarkets"}]', '["LinkedIn User “I had the pleasure of working for Josh during my time at Ambit Energy. Accepting a position on his Marketing Communications team was the best step in my career I\'ve made thus far. Not only did I learn the art of proofreading and the importance of attention to detail from Josh, but he is also a great leader. He was tasked with overseeing the Marketing Communications internally and externally for a large group of direct selling consultants. Communication is imperative in the energy business because it is ever changing. Josh has a knack for seeing the big picture and the ability to act proactively when it comes to communication. ”","Anna Batman “Josh is an exceptional manager and mentor. His work ethic is second to none—not only does he go above and beyond with his own work, he also does so to assist his peers. His personal attitude brings positivity and levity into the workplace and, as such, is a pleasure to work with. Josh is incredibly organized and is always prepared for the challenges that arise for our Marketing Communications Department. His job knowledge and marketing strategies are excellent. He is truly an asset to the Company; he is an excellent leader and a loyal friend.”"]']### Assistant: The agent's job is to sell credit card processing services, and today the user is reaching out to the agent because they need assistance with executing marketing campaigns for their retail business.
### Human: Agent: ['James Boyles', 'Senior Manager of multi-branch service organization with over 15 years of experience across departments including operations, sales and marketing, parts, customer service and IT. Started as temp at Clifford Power, was hired and quickly became department manager. I worked my way up managing multiple under-performing departments, turning them profitable. After seven years, I was promoted to the position of President. At Layco I started as a consultant for their ERP system and was soon offered a full-time role as Director of Operations and Administration. \uf0fc Led organization through the economic recession, remaining profitably strong each year of the downturn \uf0fc Set and achieved strategic goal to expand from 5 to 11 branch offices in less than 7 years \uf0fc Led service team to double average monthly net profit to $300k, revenue to $1.5 million in less than 3 years \uf0fc Increased staff level by over 100% to support business growth Key Strengths \uf0fc Leading and managing teams \uf0fc Directing and executing plans to achieve long and short-term goals \uf0fc Setting and articulating vision and core values \uf0fc Managing change and growth \uf0fc Increasing revenue and profits \uf0fc Forecasting and adjusting to maintain healthy bottom line \uf0fc Ability to quickly turn around under-performing divisions. Skills and Abilities \uf0d8 Leadership \uf0d8 Budgeting \uf0d8 Forecasting \uf0d8 Analysis Expert \uf0d8 Banking Negotiation \uf0d8 Strategic Planning \uf0d8 Out of Box Thinker \uf0d8 Productivity Motivator \uf0d8 I.T. Background Please contact me at jameskboyles@cox.net', 'Results-driven Leader\| Change Champion \| Analysis Expert \| Multi-location Mgmt \| Operations & Sales \|', 'West Family Development, LLC.', '[{"company":"West Family Development, LLC.","company_id":null,"location":"Tulsa Metropolitan Area","positions":[{"description":"Manage operations for current and future development real estate projects in the Tulsa Metro area. Manage operations for current and future development real estate projects in the Tulsa Metro area.","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"West Family Development, LLC.","title":"Operations Manager"}],"url":""},{"company":"Indpendent Consultant","company_id":null,"location":"Tulsa Metropolitan Area","positions":[{"description":"Business owners have more on their plates now than ever. I advise, support and do the legwork to help business owners grow, solve problems and make the very most of their time.Analyze and consult for organizations to improve: • Design processes and procedures for ERP Systems• Projects: 50M multi-family development – 2M office building – 100M+ master plan development• Advise President on the best/most profitable growth/expansion opportunities for the company.• Work up and present complete financial analysis for development negotiations.• Develop real estate financial modeling to execute proformas.• Represent President/company in meetings with investors, bankers, attorneys.• Design and implement processes and procedures for ERP Systems, Project Management & CRM solutions.• Contribute to and collaborate with senior leadership team to bring my experience to the table.","duration":"Aug 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Indpendent Consultant","title":"Business Operations Consultant"}],"url":""},{"company":"Layco Electric Innovations","company_id":"layco-electric-innovations","location":"Tulsa, Oklahoma Area","positions":[{"description":"• Led Organization in Operations, Human Resources, Finances/Accounting, and Compliance.• Provide financial oversight and operational planning strategies• Responsible for all operations including maximizing efficiencies between departments: streamlined and instituted communication processes amongst departments to improve efficiency.• Develop and implement formalized systems into organization, including reviewing/modifying/creating new policies for company Handbook to follow Policies/Procedures, HR Policy and Compliance. • Negotiate corporate bids and contracts for company vendors. • Coordinated with PEO (Professional Employee Organization) and explored alternate strategies (to evaluate costs and effectiveness)","duration":"Aug 2018 Dec 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2019","start_date":"Aug 2018","subtitle":"Layco Electric Innovations","title":"Director of Operations & Administration"}],"url":"https://www.linkedin.com/company/layco-electric-innovations"},{"company":"Clifford Power Systems, Inc.","company_id":"clifford-power-systems-inc-","location":"","positions":[{"description":"I started at Clifford Power Systems as a temp-to-hire employee. After receiving consistent promotions with increasing responsibility, I took over as President of the company.President• Led organization and leadership team to over $750k in profit in first 12 months of presidency.• Achieved company profitability every year of tenure.• Managed project of rapid expansion that resulted in sales growth of over 20%.• Led a company expansion where we increased from 5 to 11 locations, including adding states to territory coverage.• Coordinated logistics, data collection and presentation for Corporate Level Executives, Board Members and Shareholders. • Implemented Diversity and Inclusion policy for Clifford Power Systems, Inc. • Evaluated all underperforming operations department and made appropriate changes to processes and procedures to be consistently profitable which improved overall performance and gross profit margins.• Led development of new department in company that managed major accounts for organization, which resulted in more than 10% growth in major accounts.Vice President-Director of Operations• Initiated a culture of improving Company Safety Standards by: creating weekly training; providing safety topics; created a Safety Council; utilized online resources and providing safety suggestions as needed. Through this initiative, the company annually beat Safety Industry Standards. • Increased service gross margin, resulting in improvement of over 6% in under 3 years.• Exceeded gross margin performance relative to industry average.• Increased service revenue by over 15% annually in all 3 years leading department.• Doubled net profit in service department in under 3 years.• Recruited, trained and developed staff, which increased staffing levels by 30% to support business level.","duration":"Nov 1999 Aug 2017 17 years 10 months","duration_short":"17 years 10 months","end_date":"Aug 2017","start_date":"Nov 1999","subtitle":"Clifford Power Systems, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/clifford-power-systems-inc-"}]', '["Tim Morse “I had the pleasure of working directly with James for over 6 years. James initially hired me to run a facility in Oklahoma City, the first years in the new facility were very challenging and I was blessed with James as a supervisor, leader and mentor. James\'s leadership was always encouraging, directed towards the accomplishment of our objectives and the betterment of our team. On several occasions I found myself saying out loud, \\"brilliant\\" after seeking James\'s counsel on difficult items. I would have zero hesitation working for or with James, in any environment. I would additional be encouraged about any organizations ability to succeed with James at the helm, his focus on results, and the ability to execute are tremendous. Sincerely, Tim Morse Vice President, Operation”","Brandon Mize “I have had the pleasure of working directly with James Boyles during his time as an executive leader, and his tremendous abilities never ceased to amaze me. Under his leadership, I held several positions with extensive responsibilities ranging from Supply Chain Manager to VP of Inventory and Assets, and during that time, we worked together closely, so I fully understand his capabilities. James’s incredible leadership in areas such as sales, service, operations, finance, supply chain, and human resources has provided the opportunity for him to excel in many areas. His uncanny ability to know what the customer wants and his coworkers need makes everyone from associates to executive management feel comfortable with him. His flexibility also allows him to quickly switch tactics if the changes are required. James is able to work effectively with strategic planning projects, making him a great addition to any senior management team. I have watched James collaborate with other leaders both within his own organization and across other companies, customer bases, vendor partnerships, and various networks. I have enjoyed watching the way he has progressed his talents, and I am thankful for his mentorship. With his abilities, adaptability, and dedication, James will make a great addition to any team, and I am confident that he will excel in every leadership opportunity provided to him. I have no doubts that anyone with the opportunity to work with or for James will be exceptionally pleased. If you have any questions, please feel free to contact me at the above address or email. Sincerely, Brandon Mize ”"]'] User: ['Devin Wirt', 'Experienced CEO with a demonstrated history of working in the real estate industry. A proven team leader that has a strong business development and sales background.', 'Executive leader with the belief that people and process make the product', 'Livly', '[{"company":"Livly","company_id":"morelivly","industry":"Software Development","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jan 2022 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Livly","title":"Vice President Of Business Development"}],"url":"https://www.linkedin.com/company/morelivly"},{"company":"Devin Wirt, Inc","company_id":"devin-wirt-inc","location":"Murrells Inlet, South Carolina, United States","positions":[{"description":"A team of real estate professionals that works with innovative companies on branding, operations, strategy, finance, legal and more.We provide anything from small investments, fractional work, advisory work and consulting services to small and mid size companies. A team of real estate professionals that works with innovative companies on branding, operations, strategy, finance, legal and more.We provide anything from small investments, fractional work, advisory work and consulting services to small and mid size companies.","duration":"Jan 2021 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Devin Wirt, Inc","title":"Managing Partner"}],"url":"https://www.linkedin.com/company/devin-wirt-inc"},{"company":"Connexus Living","company_id":"connexus-living","location":"Murrells Inlet, South Carolina, United States","positions":[{"description":"","duration":"Jan 2022 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Connexus Living","title":"Co-Founder and Managing Partner"}],"url":"https://www.linkedin.com/company/connexus-living"},{"company":"Amenify","company_id":"amenify","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Amenify","title":"Strategic Advisor"},{"description":"Amenify is a plug-in platform that transforms apartment buildings into a marketplace for goods and services onsite.","duration":"Jan 2021 Jan 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2022","start_date":"Jan 2021","subtitle":"Amenify","title":"Chief Sales Officer (CSO)"}],"url":"https://www.linkedin.com/company/amenify"},{"company":"Stanford University Graduate School of Business","company_id":"stanford-graduate-school-of-business","location":"Palo Alto, California, United States","positions":[{"description":"The Stanford Latino Entrepreneur Leaders Program at LBAN is an investment in Hispanic business owners to scale their business through an immersive program that provides owners the education, networks, mentorship and access to capital to grow their business, create jobs and build a stronger economy. The Stanford Latino Entrepreneur Leaders Program at LBAN is an investment in Hispanic business owners to scale their business through an immersive program that provides owners the education, networks, mentorship and access to capital to grow their business, create jobs and build a stronger economy.","duration":"Jan 2021 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Stanford University Graduate School of Business","title":"Mentor, Lecturer and Trainer for Stanford Latino Entrepreneur Leaders Program"}],"url":"https://www.linkedin.com/company/stanford-graduate-school-of-business"},{"company":"ManageGo","company_id":"managego","location":"","positions":[{"description":"Helped to restructure the sales and client services team Helped to restructure the sales and client services team","duration":"Jan 2021 Aug 2021 8 months","duration_short":"8 months","end_date":"Aug 2021","start_date":"Jan 2021","subtitle":"ManageGo","title":"Interim EVP"}],"url":"https://www.linkedin.com/company/managego"},{"company":"Circuit","company_id":"circuitliving","location":"Pawleys Island, SC","positions":[{"description":"Circuit (previously TFLiving) delivers world-class experiences both on-site and virtually to drive connection, community and local opportunity. We are on a mission to create opportunities for people to do what they love, live well, and impact their community. We curate the best talent from your neighborhood to bring wellness & lifestyle services right to residents. Circuit currently operates in 24 states, 100,000 + units, and over 280 properties Circuit (previously TFLiving) delivers world-class experiences both on-site and virtually to drive connection, community and local opportunity. We are on a mission to create opportunities for people to do what they love, live well, and impact their community. We curate the best talent from your neighborhood to bring wellness & lifestyle services right to residents. Circuit currently operates in 24 states, 100,000 + units, and over 280 properties","duration":"Jan 2016 Dec 2020 5 years","duration_short":"5 years","end_date":"Dec 2020","start_date":"Jan 2016","subtitle":"Circuit","title":"Founder (Company was acquired)"}],"url":"https://www.linkedin.com/company/circuitliving"},{"company":"Transformation Fitness (acquired)","location":"Mount Laurel, New Jersey, United States","positions":[{"description":"Transformation Fitness is a full service wellness company that provides a service added amenity to residential along the east coast. Our objective is further the sense of community to increase employee and customer retention. We do so by providing:- Program Management- Personal Training- Fitness/Aerobic Classes- Equipment Procurement Transformation Fitness is a full service wellness company that provides a service added amenity to residential along the east coast. Our objective is further the sense of community to increase employee and customer retention. We do so by providing:- Program Management- Personal Training- Fitness/Aerobic Classes- Equipment Procurement","duration":"Dec 2008 Jan 2016 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jan 2016","start_date":"Dec 2008","subtitle":"Transformation Fitness (acquired)","title":"Founder/President"}],"url":""},{"company":"Greatlife Welness","location":"Mount Laurel, New Jersey","positions":[{"description":"","duration":"Jul 2007 Sep 2007 3 months","duration_short":"3 months","end_date":"Sep 2007","start_date":"Jul 2007","subtitle":"Greatlife Welness","title":"Exercise Physiologist"}],"url":""}]', '["Erin Kowalski “Devin has been very professional and personable in all aspects of our business relationship. He knows wellness and has never let us down when we are in a bind. I know I can count on him to deliver!”","Kimberly Keane “I have used Transformation Fitness for myself and my children for the last 4 years and have been very satisfied with the level of service we received, and Devin\'s knowledge of the industry. He is dependable and great to work with. I would highly recommend Devin and Transformation Fitness to any of my friends and colleagues.”"]']### Assistant: The agent's job is to manage operations for real estate development projects, and today, the agent is reaching out to the user because they need guidance and support in branding, operations, strategy, finance, and legal aspects for their innovative real estate company.
### Human: Agent: ['Grey Sköld', 'Experienced Senior Android Developer with a demonstrated history of working on various mobile projects and providing strategic insight across diverse product teams. Willing to relocate for the next exciting Android project! (Leaving the SF Bay Area)', 'Android Developer', 'Pinterest', '[{"company":"Pinterest","company_id":"pinterest","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"- Rebuilt core video architecture for entire Android app- Integrated \\"Picture In Picture\\" support for videos- Pioneered the first \\"Pinterest Lite\\" prototype and published it to the Play Store in the Philippines- Streamlined the user signup/login process by integrating Google SmartLock- Imported the WorkManager API library into the product in order to support video uploading- Built Camera API 2 support into the Pin creation flow and built a common reusable component to be shared across the app- Rewrote multiple surfaces (spotlight, visual links, Pin creation, fullscreen video) to support an MVP framework- Integrated visual links shopping \\"dots\\" (ala Instagram) and product carousels into Pins- Added support for phone number signup/login via Facebook account kit","duration":"May 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"May 2016","subtitle":"Pinterest","title":"Android Developer"}],"url":"https://www.linkedin.com/company/pinterest"},{"company":"Fleksy","company_id":"fleksy1","location":"San Francisco Bay Area","positions":[{"description":"- Worked directly with the head designer in both developing & designing the UX for the Fleksy Keyboard on Android.- Built the native swipe detection on the Android client. - Worked directly with the head designer in both developing & designing the UX for the Fleksy Keyboard on Android.- Built the native swipe detection on the Android client.","duration":"Oct 2012 Apr 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2016","start_date":"Oct 2012","subtitle":"Fleksy","title":"Android Developer"}],"url":"https://www.linkedin.com/company/fleksy1"},{"company":"Eyeona","company_id":"eyeona","location":"Santana Row, San Jose","positions":[{"description":"","duration":"Aug 2012 Sep 2012 2 months","duration_short":"2 months","end_date":"Sep 2012","start_date":"Aug 2012","subtitle":"Eyeona","title":"Web Developer"}],"url":"https://www.linkedin.com/company/eyeona"},{"company":"Spectagon Studios","company_id":null,"location":"UCSC","positions":[{"description":"Continuously managed levels to reflect play testing feedback in order to maintain a consistent difficulty curve across the game. Continuously managed levels to reflect play testing feedback in order to maintain a consistent difficulty curve across the game.","duration":"Sep 2011 Jun 2012 10 months","duration_short":"10 months","end_date":"Jun 2012","start_date":"Sep 2011","subtitle":"Spectagon Studios","title":"Lead Level Engineer/Designer"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":"San Francisco Bay Area","positions":[{"description":"Shadowed the mobile development team and learned the ins/outs of the mobile banking and technology department. Shadowed the mobile development team and learned the ins/outs of the mobile banking and technology department.","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Bank of America","title":"Mobile Banking Intern"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Kosta Eleftheriou “Grey has a rare set of skills that go beyond just engineering. Highly communicative, always friendly, and with an ability to interface between engineers and not-engineers equally effectively. Always has a grasp of the product and what his code will mean for the users. Extremely fast learner and with a great knack for figuring out the best solution within any constrains given. Extremely deep knowledge of Android front-end development and more, across all versions to date. As one of our first hires, Grey single-handedly created the entire front-end of our Android app. Great work ethic and always a pleasure to work with. I can\'t recommend Grey highly enough and would work with him again given the opportunity.”","Dennis Horte “Grey\'s particular specialty at Fleksy was Android UI. The requirements of our product and the design team often forced Grey to dig deep into the internals of Android UI and write a lot of custom UI code when the standard components would not work. His knowledge of how the UI works, and how to write efficient, solid UI code is above and beyond what I have seen in other Android developers. At Fleksy, we were always moving very fast, rolling out new features every week or two. In this fast-paced environment, Grey was always able to get the job done. When the time requirements forced him to cut corners, he always made sure we knew in advance that was going to happen, and what the consequences would be in the future. I would recommend Grey to anyone looking for a great Android UI developer, but in particular to fast-moving companies looking to roll out top quality UI features that go beyond what a typical app has to offer.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to provide strategic insight across diverse product teams, and today the user is reaching out to the agent because they need assistance in hiring and leading a high-caliber field sales organization.
### Human: Agent: ['Brian Weigel', 'Technically sophisticated and business-savvy professional with a progressive 20+ year career that reflects strong leadership qualifications coupled with "hands-on" Network Engineering / Architecture support, sales, telecommunications, help desk call center support, VOIP, DOCSIS and computer networking expertise.Specialties: CISCO, Sandvine, Infinera, Optical Fiber Support, Bandwidth Mitigation, NSN HiQ/HIG, UNIX/Linux system administration,Agilent / VoIP call flow troubleshooting. VOIP analysis SIP/ MGCP / NCS, DOCSIS modem functionality and administration.', 'Sr. Network Engineer / Architecture at Optimum / Altice USA.', 'Cablevision / Altice USA', '[{"company":"Cablevision / Altice USA","company_id":null,"location":"Hicksville, NY","positions":[{"description":"Responsible for staging, installation and provisioning of bandwidth related DPI network equipment, Well versed in all types of fiber runs, cleaning methods and support maintenance of transport links. Working with Cisco, Sandvine, Infinera and Bandwidth support equipment on a daily basis. Support for all administrative documents from elevation diagrams to link and transport hand-off locations in multiple master head-ends. Performing all facets of bandwidth augmentations and validating policy language based issues and correcting problems within a timely manner. Tasked with maintaining current software OS versions / upgrades,, protocol updates port configurations / turn-ups and working with vendor to resolve issues encountered with equipment or enhancements required.","duration":"Mar 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Mar 2012","subtitle":"Cablevision / Altice USA","title":"Sr. Network Engineer / Architecture"}],"url":""},{"company":"Cablevision","company_id":"cablevision","location":"Hicksville, NY","positions":[{"description":"Interaction with all vendors as a point of contact and coordinating resolution for production, configuration, escalation and firmware related issues including future feature functionality. Working closely with all departments including BISC Voice Services, BISC Infrastructure, TSG, Communications Desk, RFDN, NOC with an emphasis on Corporate Engineering, Troubleshooting VOIP / Data / Signaling issues with the use of Wire Shark, Internal Docsis Modem CLI via Telnet, Polling Tool, Agilent protocol analyzer, TRIO, LDAP and the use of Siemens soft switch related front end GUI’s. Responsible for all facets of modem / B2BUA firmware certification testing and network release approval. Well versed in SNMP / MIB functionality for DOCSIS based modems and products. Built and reviewed MGCP / SIP Endpoint lines on the soft switch with the assistance of NMC, SMC, LDAP and TRIO applications. Implemented the Tektronix active QOS system to perform DOCSIS modem loopback analysis and MOS score valuation across all soft switches on the network. Coordinated all upgrades, template support and firmware deployments via PERL based shell applications are closely tracked to produce a more effective result in the production environment. Working with Empirix Hammer Bulk Call Generator, Edgemarc B2BUA, Docsis Modems, T1, PRI’s, IP Phones, IP-PBXs, Soft Clients, Gateways, Soft Switches,SIP Trunking, CMTS and networking equipment. Ability to create and activate provisioning orders via front-end applications Zoom, JSI and Trio. Knowledge of analyzing large data sets in Unix using related commands and OS functionality. Relied upon as a communication channel for upper management including providing growth reports and current surface issues affecting production on a daily basis. Promoted to Modem Analyst Application Support within the systems integration and Engineering division.","duration":"Mar 2004 Mar 2012 8 years 1 month","duration_short":"8 years 1 month","end_date":"Mar 2012","start_date":"Mar 2004","subtitle":"Cablevision","title":"Docsis Modem Engineer / Modem Analyst Data / Voice Applications"}],"url":"https://www.linkedin.com/company/cablevision"},{"company":"Cell Ventures of New York (Authorized Agent for Cingular Wireless)","company_id":null,"location":"Syosset, NY","positions":[{"description":"Transformed a stagnant store location with poor revenue stream output to the second most profitable store location within the company hierarchy. Chosen as the training store to coach and educate all new employees. Established a great sense of pride and a strong customer referral base unparalleled to none. Worked closely as liaison with Cell Ventures management and Cingular Wireless corporate management. Relied on as a leader and top performer always breaking barriers and sales objectives. Provided strong customer service relations always going that extra mile for the customer. Effectively presented and compiled all necessary accountancy reports and procedures with the utmost precision.","duration":"Mar 2003 Oct 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2004","start_date":"Mar 2003","subtitle":"Cell Ventures of New York (Authorized Agent for Cingular Wireless)","title":"STORE MANAGER / LONG ISLAND REGIONAL TEAM LEADER"}],"url":""},{"company":"Cingular Wireless","company_id":"att","location":"Syosset, NY","positions":[{"description":"Retail sales representative engaged in the selling of wireless products and services to a diversified retail client base. Presented solutions and qualified customers based on consumers needs in an increasingly competitive marketplace. Assisted management with the daily execution of store presentation quality, inventory control, accountancy and the coaching and training of new associates. Consistently exceeded sales quota revenue and positioned as the leader in the NY Empire Market. Provided a World Class customer experience by identifying customer problems, diagnosing causes and determining corrective actions.","duration":"Jun 2002 Feb 2003 9 months","duration_short":"9 months","end_date":"Feb 2003","start_date":"Jun 2002","subtitle":"Cingular Wireless","title":"SALES / WIRELESS DATA SOLUTION PROVIDER"}],"url":"https://www.linkedin.com/company/att"},{"company":"Verizon Wireless","company_id":"verizon","location":"Garden City. NY","positions":[{"description":"Responsible for meeting or exceeding targeted sales quota goals in a constantly changing environment. Analyzed customer needs and presented solutions while delivering unparalleled customer service. Made an impact by taking the initiative and assisting management with outside merchandising and sales generation to supplement sales within the static workplace. Combining these concepts propelled my outlook as a top performer in the store location in overall revenue growth. Responsible for meeting or exceeding targeted sales quota goals in a constantly changing environment. Analyzed customer needs and presented solutions while delivering unparalleled customer service. Made an impact by taking the initiative and assisting management with outside merchandising and sales generation to supplement sales within the static workplace. Combining these concepts propelled my outlook as a top performer in the store location in overall revenue growth.","duration":"May 2001 Jun 2002 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2002","start_date":"May 2001","subtitle":"Verizon Wireless","title":"SALES / WIRELESS DATA SPECIALIST"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Island Mobile Communications","company_id":null,"location":"Long Beach, NY","positions":[{"description":"Recruited to redesign and implement an effective billing server to organize and centralize control of daily tasks and efficiency. Created, built and administered a 10 user Windows based server to workstation access gateway via TCP/IP and instituted a direct DSL internet access point via switch and router technology. Managed a staff of 10 colleagues and coordinated the support of all cellular, data, voice activations and customer installs were performed in a timely and effective fashion. Trained the staff to handle all company aspects including company inventory accountancy, repair procedures, computer security setup, rights, e-mail, IP-routing and customer relations.","duration":"Jun 1998 Feb 2001 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2001","start_date":"Jun 1998","subtitle":"Island Mobile Communications","title":"MANAGER / NETWORK ADVISOR / HELP DESK SUPPORT"}],"url":""}]', '["Joe Foster “Brian is very thorough and detail oriented with his eye on the overall goal of any task.”","Michael Perri “Working along side Brian was a pleasure for the last 4 years at Cablevision. We complemented one another very well in the various projects we completed and outages we resolved throughout the years. He would be an excellent asset to any team of Engineers and I hope our paths cross once again.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today, the agent is reaching out to the user because they need assistance with resolving an issue related to a software system.
### Human: Agent: ['Subbaraman Venkateswaran', 'As a senior engineering lead contributing to resiliency and scalability of large scale business critical platform and services. Apply machine learning and engineering best practices to get insights, core KPIs and improve performance and reliability. Cloud platform and micro services architecture Cloud engineering - orchestration, scheduling, real-time metrics data pipelines Software engineering and large scale system design - Java, Go-lang, gRPC, Kubernetes, AWS and GCP GitHub https://github.com/spacetimesv', 'Software Engineering lead cloud and ML solving problems at large scale', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"Cupertino, California, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Apple","title":"Ad Platforms Engineering Lead"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Uber","company_id":"uber-com","location":"San Francisco Bay Area","positions":[{"description":"Senior engineering lead building products and services to manage scale, reliability and capacity for Maps core trip flow services at UberGolang based services that can collect, aggregate and provide insights to golden signalsTrending, forecasting and predicting capacity through machine learning modelsCollaborating with infra and product engineering teams to implement end to end solutions - codifying infra, baseline SLA Senior engineering lead building products and services to manage scale, reliability and capacity for Maps core trip flow services at UberGolang based services that can collect, aggregate and provide insights to golden signalsTrending, forecasting and predicting capacity through machine learning modelsCollaborating with infra and product engineering teams to implement end to end solutions - codifying infra, baseline SLA","duration":"Jul 2019 Sep 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2020","start_date":"Jul 2019","subtitle":"Uber","title":"Engineering"}],"url":"https://www.linkedin.com/company/uber-com"},{"company":"BlackRock","company_id":"blackrock","location":"Princeton, NJ","positions":[{"description":"Software engineering and technical lead role in managing distributed system products (C++ and Java based) that manages and monitors trading system applications.Improved the performance and scale to support 2000+ nodes and 1500+ applications serversSuccessfully implemented public key cryptography based security authentication for the distributed systems applicationsRedesigning the communication protocol for the distributed system (improved response time by 30%)Fault tolerance, highly available server designReviewing and prototyping open source technologies like hadoop, storm and neo4j.Server management and Image registry server - Docker, Mesos, KubernetesData analytic platform using Apache Spark and R languageAnomaly detection using machine learning algorithms","duration":"Oct 2005 May 2019 13 years 8 months","duration_short":"13 years 8 months","end_date":"May 2019","start_date":"Oct 2005","subtitle":"BlackRock","title":"Vice President"}],"url":"https://www.linkedin.com/company/blackrock"},{"company":"Merrill Lynch","company_id":"merrilllynch","location":"Hopewell, NJ","positions":[{"description":"Software engineering lead - design, development and maintenance of software infrastructure applications and libraries.Expertise in Java, Perl and Web application engineeringDesign and best practice implementationBuilding tools and libraries for software build, integration and release Software engineering lead - design, development and maintenance of software infrastructure applications and libraries.Expertise in Java, Perl and Web application engineeringDesign and best practice implementationBuilding tools and libraries for software build, integration and release","duration":"Oct 2004 Feb 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2006","start_date":"Oct 2004","subtitle":"Merrill Lynch","title":"Assistant Vice President"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"Medco","company_id":"medco","location":"Fairlawn, NJ","positions":[{"description":"Software design and development of telephony integration platform using Java Software design and development of telephony integration platform using Java","duration":"Jan 2004 Jun 2004 6 months","duration_short":"6 months","end_date":"Jun 2004","start_date":"Jan 2004","subtitle":"Medco","title":"Software engineer/consultant"}],"url":"https://www.linkedin.com/company/medco"},{"company":"Realsoft","company_id":null,"location":"","positions":[{"description":"Experienced software engineer/consultant who has worked on several long-term projects in telecom, pharmaceuticals, web-startups and financial domains. Experienced software engineer/consultant who has worked on several long-term projects in telecom, pharmaceuticals, web-startups and financial domains.","duration":"1998 2004 6 years","duration_short":"6 years","end_date":"2004","start_date":"1998","subtitle":"Realsoft","title":"Software consultant"}],"url":""},{"company":"AT&T","company_id":"att","location":"Florham Park, NJ","positions":[{"description":"Development and support on AT&T customer and billing data ware-house. Automating, scripting, reporting and process flow enhancement using Perl, Java and SQL programming. Development and support on AT&T customer and billing data ware-house. Automating, scripting, reporting and process flow enhancement using Perl, Java and SQL programming.","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"AT&T","title":"Software developer/consultant"}],"url":"https://www.linkedin.com/company/att"},{"company":"Telcordia Technologies","company_id":"telcordia-technologies","location":"Piscataway, NJ","positions":[{"description":"Network Element communicator software product development using Java programming language. Network Element communicator software product development using Java programming language.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Telcordia Technologies","title":"Software developer"}],"url":"https://www.linkedin.com/company/telcordia-technologies"},{"company":"AT&T","company_id":null,"location":"jacksonville, FL","positions":[{"description":"Software engineering support and Unix administration on call center software products and platform. Software engineering support and Unix administration on call center software products and platform.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"AT&T","title":"Software engineer/consultant"}],"url":""},{"company":"Wipro Infotech Ltd","company_id":"wipro","location":"Bangalore, India","positions":[{"description":"Solaris Unix administration, support and maintenance. Solaris Unix administration, support and maintenance.","duration":"May 1995 Jan 1998 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 1998","start_date":"May 1995","subtitle":"Wipro Infotech Ltd","title":"Software Support Engineer"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Texas Instruments","company_id":"texas-instruments","location":"Bengaluru Area, India","positions":[{"description":"Unix System administration (Solaris, HPUX) managed over 1000+ hosts, development tools, compilers, profilers software installation and deployment, scripting and automation using unix shell scripting and perl language Unix System administration (Solaris, HPUX) managed over 1000+ hosts, development tools, compilers, profilers software installation and deployment, scripting and automation using unix shell scripting and perl language","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Texas Instruments","title":"Software Support Engineer"}],"url":"https://www.linkedin.com/company/texas-instruments"}]', '["Linfeng Li “During my 3.5 years working with Subba in Blackrock. I found Subba to be a very kind, considerate and helpful teammate. He is liberal with his time to help and patient in explaining technical details to new folks. He is very open to new ideas and humble to accept differences. It has been a great pleasure to work with Subba.”","Minglei Wang “Subba is professional and a pleasure to work with. He designed one of our critical services and is knowledgeable about high scalable distributed system. I was impressed with his skill sets. Subba has my highest recommendations.”"]'] User: ['Matthew Palmer', 'Matthew is a focused professional with a passion for solving problems with computers. He has been an active developer for over 4 years with experience in full stack application development and cloud microservices. Skills/Technologies: # Professional/Business Processes: - Agile Methodologies - DevOps - Cloud Microservices # Front-End: - HTML, CSS, SCSS - JavaScript-based: JavaScript, Angular, React, Redux, TypeScript - Python-based: Python, Flask # Back-End: - Ruby-based: Ruby, Ruby on Rails - Java-based: Java, Spring Boot, Eureka + Zuul API - SQL-based: SQL, MySQL, PostreSQL # Other: - Docker - Git / Github Version Control - Googling :)', 'Application Developer - Full Stack Cloud Microservices at IBM', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"IBM","title":"Application Developer - Full Stack Cloud Microservices"},{"description":"","duration":"May 2021 Sep 2021 5 months","duration_short":"5 months","end_date":"Sep 2021","start_date":"May 2021","subtitle":"IBM","title":"Application Developer Apprentice"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Memberstack","company_id":"memberstack","location":"","positions":[{"description":"• Accomplished in providing technical support to CEOs, business partners and their consultants by writing custom code solutions and troubleshooting bugs on both content management system platforms as well as custom built websites.• Successful in catching up in Memberstack\'s entire backlog support ticket history within the first two weeks of employment generating customer satisfaction, providing timely support, and reshaping the level of trust and reliability customers have for Memberstack and their consultants.","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Memberstack","title":"Technical Support Engineer (HTML, CSS, JavaScript (ES6+), Webflow, WordPress, Stripe, Zapier, Duda)"}],"url":"https://www.linkedin.com/company/memberstack"},{"company":"Domino\'s","company_id":"domino%27s-pizza","location":"","positions":[{"description":"• Successful in team management, conflict resolution and building relationships with coworkers.• Strong ability to maintain composure and a productive attitude in stressful situations. • Successful in team management, conflict resolution and building relationships with coworkers.• Strong ability to maintain composure and a productive attitude in stressful situations.","duration":"Aug 2019 Apr 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2021","start_date":"Aug 2019","subtitle":"Domino\'s","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/domino%27s-pizza"}]', '["Malcolm Leake “Matthew Palmer is very enthusiastic when it comes to writing clean code and helping others. He always finds a way to take time out of his busy schedule to give any advice if needed. He actively shares cutting edge links of the tech sector as well as showing his own personal projects he currently works on. And on top of that, he manages to pull it off while working a full-time job, being a husband, and father to a lovely girl. He\'s someone I could learn a thing or two from.”"]']### Assistant: The agent's job is to improve performance and reliability of large-scale business critical platform and services, and today the agent is reaching out to the user because they need assistance with full stack application development and cloud microservices.
### Human: Agent: ['Henry Huston', '• Proven ability to manage multiple complex projects from inception to completion.• Enjoy the challenge of “reach goals” and have the independent drive to realize them. • Sophisticated business development and project management experience.• Avid communicator with an emphasis on team building, conflict resolution, negotiating and process transparency. • Financial management skills including pro-forma modeling, product/pricing strategy and managing for profitability. • Track record of customer-centric solutions locally, nationally, and internationally. • Grace under pressure.', 'Principal at Akoua Consulting', 'Akoua Consulting', '[{"company":"Akoua Consulting","company_id":"akoua-consulting","industry":"Business Consulting and Services","location":"Burlington, Vermont Area","positions":[{"description":"Project and Business Management consulting as a sub-contractor and direct to clients with a focus on business transformation. Currently focused on MMIS digital transformations. Project and Business Management consulting as a sub-contractor and direct to clients with a focus on business transformation. Currently focused on MMIS digital transformations.","duration":"Sep 2008 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Sep 2008","subtitle":"Akoua Consulting","title":"Principal"}],"url":"https://www.linkedin.com/company/akoua-consulting"},{"company":"Turning Point Global Solutions","company_id":null,"location":"Rockville, MD","positions":[{"description":"Led the execution of the System Integrator contract to create a S.O.A. based platform for the State of New Mexico\'s Health and Human Services digital transformation. Led the execution of the System Integrator contract to create a S.O.A. based platform for the State of New Mexico\'s Health and Human Services digital transformation.","duration":"Jul 2018 Sep 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2019","start_date":"Jul 2018","subtitle":"Turning Point Global Solutions","title":"Project Executive"}],"url":""},{"company":"eQHealth Solutions","company_id":null,"location":"Baton Rouge, Louisiana Area","positions":[{"description":"Providing CMS Certification Planning for MMIS Care Management Module Providing CMS Certification Planning for MMIS Care Management Module","duration":"Apr 2017 Jul 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2019","start_date":"Apr 2017","subtitle":"eQHealth Solutions","title":"Senior Consultant"}],"url":""},{"company":"Desai Management Consulting, LLC","company_id":null,"location":"Berlin, VT","positions":[{"description":"Project Management for Blue Cross Blue Shield of Vermont, MS Dynamics CRM Development, and enterprise data ETL support. Project Management for Blue Cross Blue Shield of Vermont, MS Dynamics CRM Development, and enterprise data ETL support.","duration":"Oct 2017 Aug 2018 11 months","duration_short":"11 months","end_date":"Aug 2018","start_date":"Oct 2017","subtitle":"Desai Management Consulting, LLC","title":"Senior Management Consultant"}],"url":""},{"company":"Strategic Solutions Group (SSG)","company_id":"strategic-solutions-group","location":"Williston, VT / Needham, MA","positions":[{"description":"Project Management for the State of Vermont Health and Human Services Enterprise, with a focus on the MMIS Program, including Pharmacy Benefit Management Module, Care Management Module, and CMS Certification. Project Management for the State of Vermont Health and Human Services Enterprise, with a focus on the MMIS Program, including Pharmacy Benefit Management Module, Care Management Module, and CMS Certification.","duration":"Jan 2016 May 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2017","start_date":"Jan 2016","subtitle":"Strategic Solutions Group (SSG)","title":"Sr. Management Consultant"}],"url":"https://www.linkedin.com/company/strategic-solutions-group"},{"company":"Desai Management Consulting, LLC","company_id":"desai-management-consulting-llc","location":"Williston, VT","positions":[{"description":"Member of the team providing project management for the State of Vermont\'s Healthcare and Human Service initiatives including Customer Service, Enterprise Business Processes and MMIS Module procurement and implementation. Member of the team providing project management for the State of Vermont\'s Healthcare and Human Service initiatives including Customer Service, Enterprise Business Processes and MMIS Module procurement and implementation.","duration":"Sep 2012 Dec 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2015","start_date":"Sep 2012","subtitle":"Desai Management Consulting, LLC","title":"Sr. Management Consultant"}],"url":"https://www.linkedin.com/company/desai-management-consulting-llc"},{"company":"Resolution Inc.","company_id":"resolution-inc.","location":"Williston, VT / New York City, NY","positions":[{"description":"Created partnerships with clients for e-commerce, fulfillment and customer care. Assisted in the merger acquisition process. Created partnerships with clients for e-commerce, fulfillment and customer care. Assisted in the merger acquisition process.","duration":"Sep 2011 Sep 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2012","start_date":"Sep 2011","subtitle":"Resolution Inc.","title":"Director of Marketing & Business Development"}],"url":"https://www.linkedin.com/company/resolution-inc."},{"company":"Construction Instruction Productions, LLC","company_id":"construction-instruction-productions-llc","location":"Denver, CO","positions":[{"description":"Business Strategy, Planning and Project Management for a Construction Consulting mobile app. Business Strategy, Planning and Project Management for a Construction Consulting mobile app.","duration":"Sep 2009 Mar 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2012","start_date":"Sep 2009","subtitle":"Construction Instruction Productions, LLC","title":"Partner"}],"url":"https://www.linkedin.com/company/construction-instruction-productions-llc"},{"company":"Burton","company_id":"burton-snowboards","location":"Burlington, Vermont Area","positions":[{"description":"Responsible for business modeling, site selection, lease negotiation, team assembly, delivery approach, construction and project management. Ensured marketing, brand and IT integration within the retail environments. Responsible for business modeling, site selection, lease negotiation, team assembly, delivery approach, construction and project management. Ensured marketing, brand and IT integration within the retail environments.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Burton","title":"Store Planning Manager"}],"url":"https://www.linkedin.com/company/burton-snowboards"},{"company":"Gardener\'s Supply Company","company_id":"gardener%27s-supply-company","location":"Burlington, Vermont Area","positions":[{"description":"Created and implemented a business plan to develop a destination Flagship Store and Garden Center. Established an outlet store channel to provide cost recovery for multi-channel inventory.Complete P & L responsibility overseeing 25 permanent and 35 seasonal staff members.Worked closely with city, state and local NGOs to promote sustainable business and agriculture. Created and implemented a business plan to develop a destination Flagship Store and Garden Center. Established an outlet store channel to provide cost recovery for multi-channel inventory.Complete P & L responsibility overseeing 25 permanent and 35 seasonal staff members.Worked closely with city, state and local NGOs to promote sustainable business and agriculture.","duration":"Sep 2001 Sep 2006 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2006","start_date":"Sep 2001","subtitle":"Gardener\'s Supply Company","title":"Retail Division- General Manager"}],"url":"https://www.linkedin.com/company/gardener%27s-supply-company"},{"company":"Event Zero.com","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Sales and engagement management for web development and systems integration. Sales and engagement management for web development and systems integration.","duration":"Sep 1999 Aug 2001 2 years","duration_short":"2 years","end_date":"Aug 2001","start_date":"Sep 1999","subtitle":"Event Zero.com","title":"West Coast Sales Director"}],"url":""},{"company":"Kelliher Samets Volk","company_id":"kelliher-samets-volk","location":"Burlington, Vermont Area","positions":[{"description":"Engagement Manager- Lead Business Requirements Development and Documentation, UX Design, Information Architecture and Contract Management for interactive media. Engagement Manager- Lead Business Requirements Development and Documentation, UX Design, Information Architecture and Contract Management for interactive media.","duration":"Aug 1998 Sep 1999 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 1999","start_date":"Aug 1998","subtitle":"Kelliher Samets Volk","title":"Account Manager"}],"url":"https://www.linkedin.com/company/kelliher-samets-volk"}]', '["Stacy GibsonGrandfield PMP, SMC “Henry Huston and I worked together on the healthcare exchange project in Vermont. Henry has a acumen for business process development. His communication abilities and leadership are valuable skills that would benefit any organization. ”","Robert Milk, PMP “Henry and i were project managers supporting design, development, and implementation, activities for the Medicaid program for the State of Vermont. Henry is well versed in PMI\'s PMBOK and follows it during the management of projects for both traditional waterfall an agile-like methodologies. Henry is big on project communication especially surrounding the triad of schedule, budget, and scope.. Henry is great to work with and he interacts well with all levels supporting a project.”"]'] User: ['Jennifer Susa, CMM', 'Innovative SaaS and B2B marketer with 15 years of experience leading demand generation across a broad range of marketing functions. Strategic thinker who can effectively communicate, negotiate, organize and build strong relationships with vendors, peers and management. Motivated and passionate for results-driven marketing. Strategic Marketing Planning, Lead Generation, Account-Based Marketing, Digital Marketing, Direct Marketing, Content Syndication, Branding, Paid Search, Contract Negotiation, Marketing Promotions, Verbal/Written Communication, Marketing Communications, Relationship Building, Presentation, Advertising, Project Management, Social Media, Event Management, Event Strategy & Messaging.', 'Senior Marketing Manager at Deltek', 'Deltek', '[{"company":"Deltek","company_id":"deltek","industry":"Software Development","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Deltek","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/deltek"},{"company":"Logility","company_id":"logility","location":"","positions":[{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"Logility","title":"Independent Contractor"}],"url":"https://www.linkedin.com/company/logility"},{"company":"Collibra","company_id":"collibra","location":"Greater New York City Area","positions":[{"description":"Leading field marketing across North America while working closely with functional managers and regional sales VPs to build integrated marketing programs that generate and accelerate pipeline to achieve revenue goals.• Build, budget, and execute annual marketing programs, alongside functional managers including, third-party events, Collibra hosted events, content, digital, social, and account-based marketing, exceeding pipeline goals. Campaign influence increasing by 37% in 2019.• Partner closely with sales leadership to analyze regional needs against the plan, identifying gaps and developing programs to fill them. • Created and launched an integrated CCPA go-to-market plan and an integrated plan to build the Data Intelligence Category, with marketing programs supporting. • Key contributor for the launch of the Data Intelligence category, driving brand awareness, and thought leadership through various industry outlets. • Developed a user group & prospect workshop strategy, implemented across the organization as well as an ABM strategy for North America markets. • Launched a digital event strategy for prospects and customers to expand and land pipeline.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Collibra","title":"Director of Field Marketing, Americas"}],"url":"https://www.linkedin.com/company/collibra"},{"company":"Infor","company_id":"infor","location":"Greater New York City Area","positions":[{"description":"Events, Advertising, and Content Syndication program owner with a focus on partnering with sales and strategic third-party vendors. Found new opportunities to develop strong lead generation programs for GT Nexus Commerce Network. • Managed a comprehensive budget covering integrated programs such as events, advertising, paid search and content syndication, increasing MQLs 60% YOY.• Partnered with Sales teams to strategically decide what marketing programs drove success based on ROI and anticipated sales pipeline. • Implemented the Engagio platform as the ABM tool of choice to better infiltrate accounts with a holistic view. A leader for Account Based Marketing across enterprise accounts. • Successfully integrated and managed the previous ‘Bridges at Inforum’, folding it into the larger Inforum user conference as the SCM (Supply Chain Management) track.","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Infor","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/infor"},{"company":"GT Nexus","company_id":"gt-nexus","location":null,"positions":[{"description":"Events program owner, focused on strategic third-party trade shows, conferences and customized networking opportunities. providing GT Nexus with lead generation and branding across all industries in North America. Working closely with the Business Development team, created and executive new event policies and expanded on the event recap process by developing a full event scorecard to better evaluated attendees’ overall performance. Co-lead on customer conferences, with the largest success being the merging of the GT Nexus user conference into Inforum, Infor’s user conference.• Managed, budgeted and executed 35 conferences and events.• Metrics based marketer with leads exceeding fiscal year goals. • Secured speaking opportunities at North America events.• Managerial experience obtained through the Infor Scholar Program, managing interns within the marketing team. • Co-lead on customer conferences including Bridges at Inforum 2017, Shipper’s Council and Executive Advisory Boards• Created an event within an event for Bridges at Inforum 2017. Lead efforts on the SCM track session during Inforum. Partnered on sales efforts to recruit attendees to the newly formatted Bridges at Inforum.","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"GT Nexus","title":"Senior Events Manager"},{"description":"Events program owner with a focus on all strategic third-party, customer, internal conferences and customized networking opportunities, devising and executing unique concepts that highlight the premium education and brand strategy while generating quality leads across all industries in North America. Implemented an event recap process to better track and quantify ROI at events. • Researched, budgeted and negotiated 35+ conferences and networking events across all industries.• Thoughtfully managed the overall event budget event budget. • Drove lead generation outcomes at marquee events through exhibiting, networking and speaking opportunities. • In 2015 events had a 10% year-over-year increase in leads: with a 70% increase in Sales Qualified leads.• Developed and maintained Marketo Sales Insight templates for Business Development to use for outreach. • Merged the GT Nexus and TradeCard user conferences. Envisioned, designed and implemented Solutions Theater product showcase. Partnered on sales efforts with strategic alliances to secure sponsor participation in Partner Zone.","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"GT Nexus","title":"Marketing Manger"}],"url":"https://www.linkedin.com/company/gt-nexus"},{"company":"TradeCard","company_id":"tradecard","location":"","positions":[{"description":"Key contributor to the overall lead generation efforts in North America and Europe. Responsibilities included: building out a Europe & SMB go-to-market strategy, implementing and defining metrics around the SiriusDecisions lead funnel for inquires, MQLs and SQLs, owning all event programs, supporting content through the CMS platform and a communications program.","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"TradeCard","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/tradecard"},{"company":"Carnegie East House","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Produced and implemented marketing plans and strategies to increase rental unit’s sales at an upscale housing facility. This role included: updating promotional materials, redesigning the website, competitive analysis, event orchestration, sales pitches and reporting into the board of directors on a quarterly basis.","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Carnegie East House","title":"Marketing Director"}],"url":""},{"company":"TradeCard","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Managed and coordinated lead generation efforts at third-party events, customer conferences and webinars. I also utilized salesforce for campaign management, procured promotional giveaways, provided graphic design and copywriting for content creation and advertisements.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"TradeCard","title":"Marketing Communications Associate"}],"url":""},{"company":"Heidrick & Struggles, Inc.","company_id":"heidrick-&-struggles","location":"","positions":[{"description":"Supported consultants marketing efforts through content creation & distribution, implemented campaign reports, organized and managed Partners’ Conferences, conducted competitive analysis and website maintenance.","duration":"Nov 2005 May 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2007","start_date":"Nov 2005","subtitle":"Heidrick & Struggles, Inc.","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/heidrick-&-struggles"},{"company":"Marketing Resources & Results","company_id":null,"location":"","positions":[{"description":"Provided marketing support for clients and the firm through event execution, direct mail campaigns, copywriting, market research, website maintenance and database management.","duration":"Aug 2004 Nov 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2005","start_date":"Aug 2004","subtitle":"Marketing Resources & Results","title":"Marketing Coordinator"}],"url":""}]', '["“We worked together on several projects. Jen is a creative and energetic marketer. I found her ideas to be fresh and full of life and energy. Her execution is flawless and crisp. She can be counted on to provide thoughtful solutions to difficult challenges. She is continually cheerful and is an absolute delight to work with...”","“Jennifer came to us from a company we acquired and took no time fitting in and picking up responsibilities where she saw a need.”"]']### Assistant: The agent's job is to manage marketing programs and lead generation activities. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of event management and marketing strategy.
### Human: Agent: ['Daria Stakiw', "Dr. Daria Stakiw's mission is to make a positive difference in the lives of people affected by hearing concerns. She is a caring and qualified health care professional who is whole heartedly committed to your wellbeing. She strives to allow each patient to achieve their highest potential as they improve their effective communication with others. Dr. Stakiw is committed to ongoing continuing education, providing the latest in hearing technology, and serving patients with compassion and understanding. See below for a list of her extensive experience. Affiliations and Credentials Board Certified Doctor of Audiology Doctorate of Audiology from Salus University in Pennsylvania Fellow American Academy of Audiology Member of the American Speech Language and Audiology Association Licensed thru the Colorado Department of Education Registered with the Department of Regulatory Agencies of Colorado Monitors the Newborn Infant Hearing Screening Program for Western Colorado Audiology Regional Coordinator for the State of CO Published several articles in professional journals, on the topics of vestibular assessment and aural rehabilitation", 'Owner/Audiologist at Rocky Mountain Audiology', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"Pediatric thru Geriatric diagnostic hearing evaluationsHearing Aid assessments, repairs and fittingsNoise protection optionsTinnitus management Pediatric thru Geriatric diagnostic hearing evaluationsHearing Aid assessments, repairs and fittingsNoise protection optionsTinnitus management","duration":"Aug 2011 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Self-employed","title":"Doctor of Audiology"}],"url":""},{"company":"Rocky Mountain Audiology","company_id":null,"location":"","positions":[{"description":"Enjoy the sounds of life. AgainWe are Western Colorado\'s hearing and tinnitus experts located in the Vail Valley. We work together with community physicians to provide you with the highest standard of service and products. We specialize in helping those with hearing loss, hearing aids, hearing aid fittings and repairs, tinnitus management and noise protection. Our office offers sophisticated hearing aids and related devices to suit all types of hearing loss and life styles. We are also a participating provider for most insurance companies.Please call 970-926-6660 for further information.Services OfferedHearing loss evaluations and rehabilitationHearing aid assessment and consultationsHearing aid repair and reprogrammingNoise protection optionsTinnitus treatment and counseling","duration":"Jul 2011 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Jul 2011","subtitle":"Rocky Mountain Audiology","title":"Owner/Audiologist"}],"url":""},{"company":"VVENT","company_id":null,"location":"","positions":[{"description":"Clinical Audiologist Clinical Audiologist","duration":"2004 2011 7 years","duration_short":"7 years","end_date":"2011","start_date":"2004","subtitle":"VVENT","title":"audiologist"}],"url":""}]', '["Mike Shear “Dr. Stakiw offers best practice patient care and innovative hearing technology to ensure that each patient far exceeds their hearing care goals. If you are looking for a credible, elite and ethical Audiologist, I highly recommend Dr. Stakiw at Rocky Mountain Audiology.”","Barbara Jenkins, AuD “I had the pleasure of working with Dr. Stakiw before she branched out on her own to form Rocky Mountain Audiology. She provides medically based professional hearing evaluations for all ages, and I have recommended her to those living in the Vail and Glenwood Springs areas for years. Her professionalism and ethics are unsurpassed. Dr. Barbara Jenkins, Aud, BCABA CEO Advanced Audiology, Inc.”"]'] User: ['John Molina, Au.D.', "Specialties: Hearing aids, assistive listening devices, custom ear & musician's ear protection, rehabilitate Vestibular balance disorders, diagnostic hearing testing.", 'Owner, Hearing Associates of Aurora & Parker, CO.', 'Hearing Associates', '[{"company":"Hearing Associates","company_id":null,"location":"Parker, Colorado","positions":[{"description":"","duration":"Aug 2008 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Aug 2008","subtitle":"Hearing Associates","title":"Owner"}],"url":""},{"company":"Colorado Hearing Specialists, Inc.","company_id":"starkey-hearing","location":null,"positions":[{"description":"Hearing aids, Hearing testing, Balance disorders, Tinnitus Retraining Therapy.","duration":"Aug 2008 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Aug 2008","subtitle":"Colorado Hearing Specialists, Inc.","title":"Owner"},{"description":"-Assessment, Diagnosis and Treatment of Hearing Disorders for Adults and Children-Tinnitus Evaluation and Treatment-Dizziness Evaluation and Treatment-Advanced Digital Hearing Technology Prescribed For Specific Range of Hearing-Aural Rehabilitation and Counseling, including Assistive Listening Devices-Custom Made Ear-Plugs for Swimmers, Sports Enthusiasts, Musicians, Industrial Workers,etc.-Hearing Aid Repair - See more at: http://cohearingspecialists.com/our-care/#sthash.saD5pLRe.dpuf","duration":"Jul 2004 - Present 17 years 5 months","duration_short":"17 years 5 months","end_date":"Present","start_date":"Jul 2004","subtitle":"Colorado Hearing Specialists, Inc.","title":"Owner @ Colorado Hearing Specialists, Inc."}],"url":"https://www.linkedin.com/company/starkey-hearing"}]', '["The Bird Man “When it comes to your hearing I found John Molina and Colorado Hearing Specialists to be the best place in CO to get my hearing tested. John amazed me with not only his professionalism, but also their state of the art technology. We go to the dentist every year, get physicals, see a dermatologist for our skin, and see an optometrist every year for our eyes, but why do we take our hearing for granted? Thanks John for getting me in for a regular hearing & balance check! I\'m calling you today to schedule my next yearly examine. ”","Natalie Phillips “Dr. John Molina is a competent and confident Audiologist. His passion to provide the highest standards of care and services to his patients is evident the minute you walk into his office. Dr. Molina\'s kindness and excellence allow you to enjoy your experience knowing that you are in the best hands. You will not be disappointed with Dr. Molina and his office and I recommend him with no reservations.”"]']### Assistant: The agent's job is to provide high-quality hearing care and services, and today, the agent is reaching out to the user because they need to schedule a regular hearing and balance check.
### Human: Agent: ['Dan Green', 'I received my B.S. in Mechanical Engineering from Michigan Technological University in Houghton, MI and my M.S. degree in Aerospace Engineering from the University of Colorado Boulder. I am interested in studying human factors as it applies to crewed space missions and how we can improve living and working environments on board the spacecraft. I worked on the Dream Chaser spacecraft at Sierra Nevada Corporation in Colorado. This spacecraft is one of three commercial projects supported by NASA through its Commercial Crew Integrated Capability (CCiCap) Program. I was also involved in the Aerospace Enterprise at Michigan Tech and was the Structures Team Leader working on the Oculus-ASR nano-satellite. The satellite is being sponsored by the Air Force Research Laboratory and will launch in 2016 on a SpaceX Falcon Heavy rocket.', 'Design Engineer at David Clark Company Incorporated', 'David Clark Company Incorporated', '[{"company":"David Clark Company Incorporated","company_id":"david-clark-company-inc.","industry":"Aviation & Aerospace","location":"Worcester, MA","positions":[{"description":"Design, build, and test spacesuits and spacesuit systems. Design, build, and test spacesuits and spacesuit systems.","duration":"Apr 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Apr 2015","subtitle":"David Clark Company Incorporated","title":"Spacesuit Design Engineer"}],"url":"https://www.linkedin.com/company/david-clark-company-inc."},{"company":"Sierra Nevada Corporation","company_id":"sierra-nevada-corporation","location":null,"positions":[{"description":"System Architect, requirements management","duration":"May 2014 Sep 2014 5 months","duration_short":"5 months","end_date":"Sep 2014","start_date":"May 2014","subtitle":"Sierra Nevada Corporation","title":"Systems Engineer"},{"description":"Systems engineering and requirements definition and verification for the Dream Chaser spacecraft.","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"Sierra Nevada Corporation","title":"Systems Engineering Intern"}],"url":"https://www.linkedin.com/company/sierra-nevada-corporation"},{"company":"University of Colorado Boulder","company_id":"cuboulder","location":"Boulder, CO","positions":[{"description":"TA for Introduction to Aerospace Vehicle Design and Performance course TA for Introduction to Aerospace Vehicle Design and Performance course","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"University of Colorado Boulder","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/cuboulder"},{"company":"Boston Scientific","company_id":"boston-scientific","location":"St. Paul, MN","positions":[{"description":"R&D Hardware Engineering Systems groupDesign, development, and testing of pacemakers and ICD\'s R&D Hardware Engineering Systems groupDesign, development, and testing of pacemakers and ICD\'s","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Boston Scientific","title":"Mechanical Engineering Intern"}],"url":"https://www.linkedin.com/company/boston-scientific"},{"company":"Aerospace Enterprise","company_id":null,"location":"Houghton, MI","positions":[{"description":"Design, model, analyze, and mill component parts for the satellitePrepare documentation for final review Design, model, analyze, and mill component parts for the satellitePrepare documentation for final review","duration":"Sep 2010 Apr 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2012","start_date":"Sep 2010","subtitle":"Aerospace Enterprise","title":"Structures team leader"}],"url":""},{"company":"DeSciDE Lab at MTU","company_id":null,"location":"Houghton, MI","positions":[{"description":"Conduct research on hands-on ability in mechanical engineering studentsSet up surveys and run participants in studies Conduct research on hands-on ability in mechanical engineering studentsSet up surveys and run participants in studies","duration":"Jan 2011 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"Jan 2011","subtitle":"DeSciDE Lab at MTU","title":"Undergraduate Research Assistant"}],"url":""},{"company":"Goodrich Sensor Systems","company_id":"goodrich-sensor-systems","location":"Burnsville, MN","positions":[{"description":"Create mechanical drawings for tools and fixturesDesign new tools and fixtures to aid in production problems Create mechanical drawings for tools and fixturesDesign new tools and fixtures to aid in production problems","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Goodrich Sensor Systems","title":"Mechanical Engineering Intern"}],"url":"https://www.linkedin.com/company/goodrich-sensor-systems"}]', '["Joe Sjolander “Dan takes full advantage of all resources available to him when given a task to accomplish in a specified time frame. He has a drive for results attitude, while keeping an open mind and learning from his experiences. I have enjoyed working with Dan and would recommend him in his future Engineering interests.”","Dr. Natasha Hardy “I have been extremely impressed with how smart and proactive Dan is as a student researcher. While working under my supervision Dan has done extensive literature research, read and summarized articles, performed data entry and data management, and built research surveys (using Unipark, an HTML-based experiment platform) for a $400,000 NSF grant on hands-on ability for Mechanical Engineers. He has also built a survey and run research participants through for a multinational study. Any assignment that was given to him was completed in a timely and efficient manner. One of Dan’s top skills that he brings to his work is initiative. He is an enterprising individual with great problem solving skills; he looks for different ways to get projects done and is willing to suggest new, creative ideas.”"]'] User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to design and improve living and working environments on board spacecraft, and today the agent is reaching out to the user, who is an executive partner at Austin Elegant Transportation, because they need advice on transportation solutions for crewed space missions.
### Human: Agent: ['Charles Hoffman', 'OwnerLenderDeveloper', 'Opal Realty NY, LLC', 'Opal Realty NY, LLC', '[{"company":"Opal Realty NY, LLC","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Private Real Estate debt equity fund","duration":"Aug 2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"Aug 2002","subtitle":"Opal Realty NY, LLC","title":"Partner"}],"url":""},{"company":"Fairmont Funding","company_id":"fairmont-funding","location":"New York, NY","positions":[{"description":"Senior Loan officer","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Fairmont Funding","title":"Loan Executive"}],"url":"https://www.linkedin.com/company/fairmont-funding"}]', '["“Fast efficient and a pleasure to work with”","“This is a guy you want to take care of all your hard money loans. He gets the job done and quickly”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide real estate financing solutions. Today, the user is reaching out to the agent because they need assistance in securing a loan for their business venture.
### Human: Agent: ['Cyndy Hayes CCTE, CTE', 'I offer a creative outside of the box approach to building successful, culturally aligned Corporate Travel, Meeting and Expense Management programs. I am highly skilled at vendor negotiations and partnerships with the proven ability to communicate and function professionally with awareness of diverse etiquette across many cultures. I have the synergistic ability to work closely with teams and individuals, mentoring and supporting needs intuitively. I have a proven track record of reaching very high levels of online adoption without heavy mandates. I am very customer service driven, and believe that one can never try hard enough. I have extensive experience in implementation from the ground up for both domestic, and global programs in all facets of the build out.', 'Travel Manager at Palo Alto Networks', 'Palo Alto Networks', '[{"company":"Palo Alto Networks","company_id":"palo-alto-networks","industry":"Computer and Network Security","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Palo Alto Networks","title":"Travel Manager"}],"url":"https://www.linkedin.com/company/palo-alto-networks"},{"company":"ForeScout Technologies Inc.","company_id":"forescout-technologies","location":"San Jose, California","positions":[{"description":"","duration":"Jan 2018 Feb 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2020","start_date":"Jan 2018","subtitle":"ForeScout Technologies Inc.","title":"Travel Manager"}],"url":"https://www.linkedin.com/company/forescout-technologies"},{"company":"Milestone Technology","company_id":"milestone-technologies","location":"Fremont","positions":[{"description":"Implemented a global travel and expense program going from a manual process to a fully streamlined automated world class process that is culturally company aligned, inventive and flexible with a strong foundation for future growth:Developed, and drove process improvement by providing ongoing training and support serving as the primary contact and escalation point for all travel and expense related mattersConducted on site training\'s for Milestone employees based at client campuses for Facebook, Google, eBay Revised the travel and expense policies to provide consistent / simplified guidance centered around a cultural fit for the company Sourced through a RFP process a travel management company, both domestic and globally and acted as the in-house expert Created and administrated a travel risk program with clear protocols and communicationConsolidated and oversaw company corporate card administration and procurement and developed a unified auditing processWorked with managers to customize and deliver meaningful data and reporting","duration":"Jul 2014 Feb 2020 5 years 8 months","duration_short":"5 years 8 months","end_date":"Feb 2020","start_date":"Jul 2014","subtitle":"Milestone Technology","title":"Travel Manager"}],"url":"https://www.linkedin.com/company/milestone-technologies"},{"company":"Move.com","company_id":"move-inc","location":"Westlake Village - San Jose CA","positions":[{"description":"Implemented and administrated a highly successful Corporate Travel and Strategic Meeting ProgramAdministrated and reconciled company corporate card programConducted site selections and negotiated all offsite meetingsArranged all point to point travel both domestic and international for Executives Negotiated all travel vendor contractsCreated and administrated all soft dollar programsPrepared and conducted all new hire training materials Prepared and distributed all travel and expense reports to upper managementCreated a company wide travel and expense policyProcured travel management company through RFP process","duration":"Apr 2006 Jul 2013 7 years 4 months","duration_short":"7 years 4 months","end_date":"Jul 2013","start_date":"Apr 2006","subtitle":"Move.com","title":"Travel, Expense and Event Specialist"}],"url":"https://www.linkedin.com/company/move-inc"}]', '["“Cyndy is an absolute pleasure to work with. She is the kind of person that goes above and beyond the call of duty every time and always with a smile. She will be greatly missed and a tremendous asset to whoever is lucky enough to get to work with her:)”","“Cyndy is one of the most amazing individuals I have ever worked with. As the Accounting Manager, I have witnessed first hand Cyndy\'s hard work and commitment to excellence. She has developed a world class travel program that has saved the company thousands of dollars in T&E expenses. She is the ultimate professional, always pleasant and ready to help. I enthusiastically recommend Cyndy.”"]'] User: ['Michael Breske', 'Self-driven, determined individual committed to organizational success for myself and my partners. Working to make the world a better place by empowering individuals, changing mentalities and inspiring others to find purpose.', 'Travel Industry Solution Architect', 'Travel Trade Group', '[{"company":"Travel Trade Group","company_id":"travel-trade-group","industry":"Hospitality","location":"","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Travel Trade Group","title":"Director of Partnerships, North America"}],"url":"https://www.linkedin.com/company/travel-trade-group"},{"company":"instaroom","company_id":"instaroom.travel","location":"","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"instaroom","title":"Director of Distribution, North America"}],"url":"https://www.linkedin.com/company/instaroom.travel"},{"company":"Travel Logik","company_id":"travel-logik","location":"St Petersburg, Florida, United States","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Travel Logik","title":"Owner"}],"url":"https://www.linkedin.com/company/travel-logik"},{"company":"Vitruvian Performance","company_id":null,"location":"","positions":[{"description":"Selected for e-commerce entrepreneurial director position led to Founding and CEO of organization. Responsible for product innovation, research, pricing strategies, revenue and inventory management, contract negotiation.Sales and marketing for over 20 products, executed advertising campaigns, handled customer service, led product launch.Post- purchase customer experience for fitness accessories. Website development utilizing Word Press. Selected for e-commerce entrepreneurial director position led to Founding and CEO of organization. Responsible for product innovation, research, pricing strategies, revenue and inventory management, contract negotiation.Sales and marketing for over 20 products, executed advertising campaigns, handled customer service, led product launch.Post- purchase customer experience for fitness accessories. Website development utilizing Word Press.","duration":"Jan 2018 Dec 2020 3 years","duration_short":"3 years","end_date":"Dec 2020","start_date":"Jan 2018","subtitle":"Vitruvian Performance","title":"Managing Director"}],"url":""},{"company":"GTA","company_id":"gta","location":"","positions":[{"description":"Grew portfolio to over $10 Million dollars in less than one year, 14% increase in market share.Top seller in print and digital media campaign for the US market.Created “Endless Summer” campaign that generated an additional 5K room nights booked.Developed and managed accounts utilizing Salesforce, strategically leveraging data, utilizing Tableau, to support sales growth.Negotiated strategic agreements and promotions with key partners to gain competitive advantage.Experience in managing client expectations, negotiating preferred agreements, facilitating marketing incentives.Championed quarterly market-specific promotions to actively engage global clients to drive sales across the US region.","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"GTA","title":"Market Manager"}],"url":"https://www.linkedin.com/company/gta"},{"company":"Tourico Holidays","company_id":"tourico-holidays","location":null,"positions":[{"description":"Strategically position partners within B2B and B2C markets to increase visibility and to drive demand.Initiated partnership development strategies with major hotel chains.Cultivated undeveloped and declining markets by identifying areas with high potential.Facilitated strategic agreements with key hotels to gain competitive advantage and increase market share.Developed business leads, generated new partnerships, leveraged opportunities with hotel management groups and hotel brands.","duration":"May 2016 Jul 2016 3 months","duration_short":"3 months","end_date":"Jul 2016","start_date":"May 2016","subtitle":"Tourico Holidays","title":"Strategic Development Director"},{"description":"Closed $1 Million dollar guaranteed revenue agreement with strategic hotel in Washington D.C.Hired & empowered a seven-member product manager team, oversaw a $61M portfolio spanning across 22 states.Successfully negotiated and signed more than 75 strategic partnerships in key cities.Developed regional budget, delegated portfolio assignments, mentored 20 students and conducted leadership training.Evaluated team performance, established and delivered team directives based on company strategy.Facilitated strategic agreements with key hotels to gain competitive advantage and increase market share.Collaborated with major clients including American Express, Sam’s Club, American Airlines, and Thomas Cook to craft unique travel packages for their customers.","duration":"Apr 2015 May 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2016","start_date":"Apr 2015","subtitle":"Tourico Holidays","title":"Regional Director of Product Development - Northeast, Mid-Atlantic & Mid-West"},{"description":"First travel academy graduate to sign top tiered $250K preferred agreement in company history.Successfully contracted new hotel supply in secondary and tertiary destinations, engaging in face-to-face negotiation of rates, inventory, and value add-ons.Developed and maintained business relationships with partners; providing recommendations and strategy for maximizing reach through company distribution network and technology.Created and delivered presentations and market analysis while representing the company in meetings and events.Exceled in company’s intense 10-week travel academy business development training course.","duration":"Jul 2014 Apr 2015 10 months","duration_short":"10 months","end_date":"Apr 2015","start_date":"Jul 2014","subtitle":"Tourico Holidays","title":"Product Manager"},{"description":"Completed a travel-centric development program focused on the Sales/Business Development aspect of client management and activationCurriculum included negotiation techniques, dynamic problem solving, leveraging technology, and presentation skill setsLearning in the classroom, field experience through workshops, training and exams as well as conducting business on behalf of the company","duration":"Apr 2014 Jun 2014 3 months","duration_short":"3 months","end_date":"Jun 2014","start_date":"Apr 2014","subtitle":"Tourico Holidays","title":"Business Development Student"}],"url":"https://www.linkedin.com/company/tourico-holidays"},{"company":"Orlando Solar Bears Professional Hockey","company_id":null,"location":"Orlando, FL","positions":[{"description":"Coordinated in-game promotional events; reviewed game script.Created marketing materials; assisted with day-to-day operations. Coordinated in-game promotional events; reviewed game script.Created marketing materials; assisted with day-to-day operations.","duration":"Aug 2012 Jan 2013 6 months","duration_short":"6 months","end_date":"Jan 2013","start_date":"Aug 2012","subtitle":"Orlando Solar Bears Professional Hockey","title":"Floor Manager"}],"url":""},{"company":"University of Florida","company_id":"uflorida","location":"Gainesville, FL","positions":[{"description":"Hired and managed a staff of 125 peers; held disciplinary meetings; programmed and hosted monthly meetings.Designed personnel evaluations, incentive and continuing education programs.Managed equipment inventory ($15,000 annualized budget).Inspected three multi-million-dollar facilities for safety risks or maintenance issues.Evaluated first aid and emergency procedures. Coordinated in-game promotional events; reviewed game script. Hired and managed a staff of 125 peers; held disciplinary meetings; programmed and hosted monthly meetings.Designed personnel evaluations, incentive and continuing education programs.Managed equipment inventory ($15,000 annualized budget).Inspected three multi-million-dollar facilities for safety risks or maintenance issues.Evaluated first aid and emergency procedures. Coordinated in-game promotional events; reviewed game script.","duration":"Aug 2008 May 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2012","start_date":"Aug 2008","subtitle":"University of Florida","title":"Department of Recreational Sports Program Assistant for Facility Operations"}],"url":"https://www.linkedin.com/company/uflorida"},{"company":"Information & Display Systems","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"Assisted and planned in the setup of technology for the NCAA Track and Field Regional Qualifier, Wimbledon Tennis Championships and Greater Jacksonville Kingfish Tournament. Assisted and planned in the setup of technology for the NCAA Track and Field Regional Qualifier, Wimbledon Tennis Championships and Greater Jacksonville Kingfish Tournament.","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Information & Display Systems","title":"Events Intern"}],"url":""},{"company":"Gainesville Sports Commission","company_id":"gainesville-sports-commission","location":"Gainesville, Florida Area","positions":[{"description":"Event planning and implementation events; contacted event sponsors; paid officials; assisted and planned in the setup of technology for the NCAA Track and Field Regional Qualifier, Wimbledon Tennis Championships and Greater Jacksonville Kingfish Tournament. Event planning and implementation events; contacted event sponsors; paid officials; assisted and planned in the setup of technology for the NCAA Track and Field Regional Qualifier, Wimbledon Tennis Championships and Greater Jacksonville Kingfish Tournament.","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Gainesville Sports Commission","title":"Eventst Intern"}],"url":"https://www.linkedin.com/company/gainesville-sports-commission"}]', '["Maria Vazquez “Michael is wonderful to work with and and he was an important asset to the team. He is an excellent communicator and successful negotiator. During his time at GTA he took over an area he was not familiar with and was able to build strong relationships with his suppliers in a short amount of time. He is trustworthy, reliable and a team player. Michael would be an asset to any company.”","Erika Totorica “Michael and I worked together at GTA for a few years. Michael was extremely knowledgeable, analytic, organized and a strong negotiator. He was able to demonstrate strong growth in his portfolio and he built strong relationships in every market he contracted. He was engaged, responsive, effective and great source to have within the team. I really enjoyed having his as a colleague as he is a great asset to any team! I really admired his emotional intelligence to always being calm and collected even under a lot of pressure. He is a well rounded individual that has a strong passion for his community and being of service. ”"]']### Assistant: The agent's job is to build successful corporate travel programs, while the user is reaching out to the agent because they need assistance in negotiating strategic agreements with hotel chains to increase market share and visibility in the travel industry.
### Human: Agent: ['Richard Stewart', 'I am the Principal Associate Real Estate Broker at REO Specialists llc. I began my Real Estate Career working REO property exclusively in 2001. My original REO client was Homeq but the list has since grown to over 50 clients including HUD, Wells Fargo/PAS, Caliber Home Loans, Freedom Mortgage, Probate and bulk NPN buyers /sellers. Since opening the brokerage in March 2009, the firm specializes in remarketing bank & government-owned REO assets for the highest price possible, in the least amount of time. REO Specialists llc leverages online technologies to syndicate its listings in front of the largest universe of buyers possible. We automate much of our business including online offers, showing requests, CRM & market online with intense SEO. REO Specialists llc has also been certified as a HUB Zone diverse employer by SBA & DisabilityIN as a DOBE/Disabled Owned Business Enterprise. These certifications help our bank clients meet their supplier diversity and inclusion goals. REO Specialists llc also accepts Short Sale and Probate court assignments. I have testified as an expert witness in probate court on distressed property value. In addition to ownership of REO Specialists llc, Stewart holds the technology certification of ePRO, Short Sale certification CDPE, Certified Real Estate Specialist CRS & Default Servicing certification RDCpro. I am a member of Battle Creek Association of Realtors, MAR, NAR, Five Star FORCE, National Association of Default Professionals and volunteer as a foster home for the Kalamazoo Animal Rescue, helping find homes for pets left abandoned in foreclosed homes. "I was working in REO before REO was cool. " Stewart says. While Michigan REO and NPN inventory is down from record levels, his inventory has continued because he provides superior customer service, Compliance, and results. Following what he calls, "The thinning of the heard", and many major banks have kept only their top producing agents. "I am proud to be one of the REO agents chosen to remain for the long term in the default industry," Stewart says. We accept new orders in the following Michigan counties: Kalamazoo, Calhoun, Allegan, Saint Joseph, Van Buren, Barry & Kent', 'Principal Associate Real Estate Broker/REO Realtor', 'REO Specialists LLC', '[{"company":"REO Specialists LLC","company_id":"reo-specialists-llc","industry":"Real Estate","location":"Kalamazoo, Michigan Area","positions":[{"description":"Remarketing Bank Owned/REO\'s, NPN and Probate property for the highest price possible in the least amount of time. Remarketing Bank Owned/REO\'s, NPN and Probate property for the highest price possible in the least amount of time.","duration":"Mar 2009 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Mar 2009","subtitle":"REO Specialists LLC","title":"Principal Associate real estate Broker"}],"url":"https://www.linkedin.com/company/reo-specialists-llc"},{"company":"Exit Realty Unlimited","company_id":"exit-realty-unlimited","location":"Battle Creek, Michigan","positions":[{"description":"Remarketing of Bank Owned Homes Remarketing of Bank Owned Homes","duration":"Aug 2006 Mar 2009 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2009","start_date":"Aug 2006","subtitle":"Exit Realty Unlimited","title":"REO Realtor, ePRO"}],"url":"https://www.linkedin.com/company/exit-realty-unlimited"}]', '["Chris VanWinkle “Richard is an REO specialist we have done business with for several years. He is one of the top producers in his field that handles REO listings from banks large and small. He is easy to work with and handles his transactions professionally. I would recommend Richard for any REO transaction needs.”","LinkedIn User “Richard is extremely easy to work with. He is very detail oriented and it reflects through that he enjoys his work and his relationships that he has built. Give Richard a call today!”"]'] User: ['Sandra Padilla Saldaña', 'I am a Full time REO Broker Associate with Allison James Estates and Homes specializing in the management and sales of REO Properties in Contra Costa County, CA. I have 11 years of REO experience and am currently listing and selling REO Properties for several asset management companies. I have funds available to make emergency repairs and pay utilities on behalf of my REO clients. I am assisted by a staff of 1 Administrative assistant, 1 field Inspector, 4 buyers’ agents and 1 escrow coordinator. My team and I take great pride in delivering timely and accurate data to our corporate clients while striving to keep their carrying cost low. Selling your REO properties in a reasonably time frame for the highest possible market price remains a top priority for our team. I am personally involved in each and every REO transaction and am available to take your call to discuss your REO needs at any time.', 'Broker Associate at Allison James Estates & Homes', 'Allison James Estates & Homes', '[{"company":"Allison James Estates & Homes","company_id":null,"location":"163 Rangewood Dr, Pittsburg Ca 94565","positions":[{"description":"REO Broker, Negotiating assets from inception to disposition for Asset Management Companies. assisting buyers in finding the perfect home for them, Helping Sellers prepare, market and sell their homes with highest price possible. Helping distressed seller go through all their options and choose the best one for them. Extensive experience in short sale negotiations and 98% short sale approval ratio. REO Broker, Negotiating assets from inception to disposition for Asset Management Companies. assisting buyers in finding the perfect home for them, Helping Sellers prepare, market and sell their homes with highest price possible. Helping distressed seller go through all their options and choose the best one for them. Extensive experience in short sale negotiations and 98% short sale approval ratio.","duration":"Nov 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Allison James Estates & Homes","title":"Broker Associate"}],"url":""},{"company":"Hillcrest Lending Group, Inc","company_id":"hillcrest-lending-group-inc","location":null,"positions":[{"description":"Real Estate and Mortgage Broker","duration":"Oct 2005 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"Oct 2005","subtitle":"Hillcrest Lending Group, Inc","title":"Broker"},{"description":"","duration":"Jan 2006 Oct 2015 9 years 10 months","duration_short":"9 years 10 months","end_date":"Oct 2015","start_date":"Jan 2006","subtitle":"Hillcrest Properties","title":"Owner/Broker"}],"url":"https://www.linkedin.com/company/hillcrest-lending-group-inc"},{"company":"Bayline Processing Center, Inc","company_id":null,"location":"","positions":[{"description":"As owner of Bayline Processing I dedicated myself in solicitating and acquiring small accounts from local brokers who wanted to outsource their mortgage loans. Handled everything from origination setup to funding. Supervised a staff of 2 processors, 1 doc drawer and 1 funder. Processed over 100 loans monthly and efficiently handled problems that arised and resolved them in timely manners. Had a 80% close ratio on all our transactions. As owner of Bayline Processing I dedicated myself in solicitating and acquiring small accounts from local brokers who wanted to outsource their mortgage loans. Handled everything from origination setup to funding. Supervised a staff of 2 processors, 1 doc drawer and 1 funder. Processed over 100 loans monthly and efficiently handled problems that arised and resolved them in timely manners. Had a 80% close ratio on all our transactions.","duration":"Jun 2001 Dec 2010 9 years 7 months","duration_short":"9 years 7 months","end_date":"Dec 2010","start_date":"Jun 2001","subtitle":"Bayline Processing Center, Inc","title":"Owner"}],"url":""}]', '["Spencer MacKinnon “Sandra has gone above and beyond to close my personal and referral transactions numerous times. She is a asset to my business and I am glad to be able to work with her on a ongoing basis.”","Beatrice Ayorinde “During the time I worked with Sandra in the Mortgage and Real Estate Industry, She was very professional, attention to detail and delivered on time at all times. She listened and tried her best to meet all needs. She was an excellent loan processor and I will always be happy to recommend and work with her anytime. She is awesome. Love her. kudos girl..... She was once my Loan Processor when I was in the Mortgage Industry.”"]']### Assistant: The agent's job is to manage and sell REO properties for asset management companies, while today the user is reaching out to the agent because they need assistance in finding the perfect home and navigating their options as a distressed seller.
### Human: Agent: ['Wendy Bruce CPCC, PCC', 'I train and coach career development for people managers to increase their personal fulfillment, business results and employee engagement on their teams.', 'Workplace Coach and Trainer for Managers', 'Wendy Bruce Coaching and Manager Training', '[{"company":"Wendy Bruce Coaching and Manager Training","company_id":null,"location":"SF Bay Area and tele-coaching worldwide","positions":[{"description":"Today\'s workforce demands their manager be a hands-on, relationship driven mentor and coach. But who is training and coaching those managers? I am!","duration":"Sep 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Wendy Bruce Coaching and Manager Training","title":"Workplace Coach and Trainer for Managers"}],"url":""},{"company":"Level Up EQ","company_id":"levelupeq","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Level Up EQ","title":"Coach"}],"url":"https://www.linkedin.com/company/levelupeq"},{"company":"LeggUP Inc.","company_id":"leggup","location":null,"positions":[{"description":"Providing transformational career development to a new generation of leaders through a combination of world-class coaches and customized technology.","duration":"Feb 2020 Feb 2020 1 month","duration_short":"1 month","end_date":"Feb 2020","start_date":"Feb 2020","subtitle":"LeggUP Inc.","title":"Career and Leadership Coach"},{"description":"","duration":"Feb 2020 Feb 2020 1 month","duration_short":"1 month","end_date":"Feb 2020","start_date":"Feb 2020","subtitle":"LeggUP Inc.","title":"Career and Leadership Coach at LeggUP Inc."},{"description":"","duration":"Feb 2020 Feb 2020 1 month","duration_short":"1 month","end_date":"Feb 2020","start_date":"Feb 2020","subtitle":"LeggUP Inc.","title":"Career and Leadership Coach at LeggUP Inc."}],"url":"https://www.linkedin.com/company/leggup"},{"company":"Samsung NEXT","company_id":"samsung-next","location":"San Francisco","positions":[{"description":"Supporting the People Ops Team on a fractional basis as Interim Sr. HRBP, focused on serving the global needs of the Product Team.","duration":"Jun 2019 Feb 2020 9 months","duration_short":"9 months","end_date":"Feb 2020","start_date":"Jun 2019","subtitle":"Samsung NEXT","title":"Interim Sr. HRBP"}],"url":"https://www.linkedin.com/company/samsung-next"},{"company":"Jawbone Health","company_id":"all-health","location":"San Francisco Bay Area","positions":[{"description":"Jawbone Health is at the forefront of revolutionizing primary care for millions of patients worldwide. Combining more than 20 years of proprietary wearable technology with clinically relevant signals, Jawbone Health connects patients and physicians like never before with continuous, data-driven dialogue. This unique position of daily directed guidance stands to redefine primary care, while helping people live happier, healthier and longer.","duration":"Mar 2017 Mar 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2018","start_date":"Mar 2017","subtitle":"Jawbone Health","title":"Sr. People Ops Partner"}],"url":"https://www.linkedin.com/company/all-health"},{"company":"Jawbone","company_id":"jawbone","location":"San Francisco","positions":[{"description":"Partnering with leaders and employees globally to promote high engagement and organizational agility during both rapid workforce growth and deceleration cycles.","duration":"Apr 2012 Mar 2017 5 years","duration_short":"5 years","end_date":"Mar 2017","start_date":"Apr 2012","subtitle":"Jawbone","title":"Sr. HR Business Partner"}],"url":"https://www.linkedin.com/company/jawbone"},{"company":"Sonoma State University","company_id":"sonoma-state-university","location":"","positions":[{"description":"Designed and delivered a class each spring as part of the Wine Business Institute certificate program \\"Managing the Performance of Tasting Room Employees\\". This class covered workforce planning, employee selection, motivation, training and development and employee relations/conflict resolution.","duration":"Apr 2009 Apr 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2012","start_date":"Apr 2009","subtitle":"Sonoma State University","title":"Guest Lecturer"}],"url":"https://www.linkedin.com/company/sonoma-state-university"},{"company":"Domaine Carneros","company_id":null,"location":"","positions":[{"description":"As HR Director for this lovely winery, I was an active member of the strategic planning team and managed all aspects of HR, This included recruiting, onboarding, performance management and training; benefits negotiation and administration; safety and workers compensation administration; conflict resolution; compensation analysis and recommendations; compliance; risk management.","duration":"Jun 2005 Jan 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2010","start_date":"Jun 2005","subtitle":"Domaine Carneros","title":"Human Resources Director"}],"url":""},{"company":"COPIA: The American Center for Wine, Food & the Arts","company_id":null,"location":"","positions":[{"description":"I was part of the opening team for this innovative new museum and cultural center in the heart of downtown Napa. As one of the first handful of people I wore many hats when I started in 1998 and by the time we opened in 2001 I was full-time HR and designed and implemented all of their HR programs including recruitment, benefits, performance management and HRIS systems. I also was active on the strategic planning team.","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"COPIA: The American Center for Wine, Food & the Arts","title":"Human Resources Manager"}],"url":""}]', '["“I was coached by Wendy over a number of sessions, working on issues that are deeply personal to me. Wendy is a warm, smart and diverse coach with a very wide view of the world and people living in it. She has a large variety of tools and uses them skillfully if the need arises. Even though we have never met face-to face (our sessions were over zoom), we connected beautifully from the beginning. I was always looking forward to our sessions, because Wendy made a safe space for me to laugh (a lot) or cry, whatever I needed at the moment. Through our conversations and exercises I came to a much better understanding of myself and I have been able to change patterns that were detrimental to me. Overall this experience has been priceless!”","“Wendy is an amazing coach, with a depth of insight and empathy that allows her to relate to others deeply. It has been a great pleasure to be coached by Wendy and I look forward to continuing to be served by Wendy over the coming months! ”"]'] User: ['Larry Salamone', 'Operations executive with over 15 years experience building and leading global Operations, Design and Production teams. Expertise in establishing operational frameworks, strategic partnerships and implementing scalable process and workflow.', 'Design Operations & Strategy', 'Larry Salamone: Consulting', '[{"company":"Larry Salamone: Consulting","company_id":null,"location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Larry Salamone: Consulting","title":"Operations Consultant"}],"url":""},{"company":"Etsy","company_id":"etsy","location":null,"positions":[{"description":"","duration":"Dec 2018 Nov 2020 2 years","duration_short":"2 years","end_date":"Nov 2020","start_date":"Dec 2018","subtitle":"Etsy","title":"Senior Manager, Operations & Strategy"},{"description":"","duration":"May 2017 Nov 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2018","start_date":"May 2017","subtitle":"Etsy","title":"Senior Manager, Design Operations"}],"url":"https://www.linkedin.com/company/etsy"},{"company":"Tremor Video","company_id":"tremor-video","location":null,"positions":[{"description":"","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Tremor Video","title":"Vice President, Operations & Strategy (Creative, Account Management and Ad Operations)"},{"description":"","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"Tremor Video","title":"Vice President, Creative Operations & Strategy"},{"description":"","duration":"Jan 2010 Jan 2015 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2015","start_date":"Jan 2010","subtitle":"Tremor Video","title":"Senior Director, Creative Operations & Strategy"},{"description":"","duration":"Jun 2007 Jan 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2010","start_date":"Jun 2007","subtitle":"Tremor Video","title":"Director, Creative Services & Production"}],"url":"https://www.linkedin.com/company/tremor-video"},{"company":"Banana & Co.","company_id":"banana-&-co-","location":"San Francisco, New York, Shanghai","positions":[{"description":"","duration":"Jul 2006 Jul 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2007","start_date":"Jul 2006","subtitle":"Banana & Co.","title":"Creative Consultant"}],"url":"https://www.linkedin.com/company/banana-&-co-"},{"company":"ELLE Magazine","company_id":"elle-magazine","location":null,"positions":[{"description":"","duration":"Jun 2006 Jun 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2007","start_date":"Jun 2006","subtitle":"ELLE Magazine","title":"Freelance Design Manager - ELLE.com"},{"description":"","duration":"Sep 2003 Jun 2006 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2006","start_date":"Sep 2003","subtitle":"ELLE Magazine","title":"Senior Designer & Producer - ELLE.com"}],"url":"https://www.linkedin.com/company/elle-magazine"},{"company":"Foote, Cone & Belding","company_id":"fcbglobal","location":"Los Angeles","positions":[{"description":"","duration":"Oct 2000 Oct 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2002","start_date":"Oct 2000","subtitle":"Foote, Cone & Belding","title":"Copywriter"}],"url":"https://www.linkedin.com/company/fcbglobal"}]', '["Christo Owen “I had the pleasure of working with Larry for several years at Tremor Video and hope our paths cross again soon. Larry has done an amazing job bringing thousands of cutting edge creative units to clients as well as leading a global team with the ability to continuously develop and retain talent, a key aspect of a well veteran leader. He is always looking to test out the most innovative creative formats leveraging his savvy designer skills earned over his years of experience. Larry has also left his mark across other divisions of the company, building out operational tools used during a Sales process, aiding in creative design for Corporate Marketing, and testing out new creative services for current Publisher Partners. I consider Larry a great friend and leader. I wish him the best of luck in the future! ”","LinkedIn User “Larry was indispensable during a time of \\"creative dearth\\" we suffered through during a project. He was able to find some time to look at our problem, designs, storyboards, comps, sketches, and quickly understood both what direction we were going for as well as the areas we needed to revisit to really home in our original vision. Suffice to say, Larry was able to help us resolve these creative issues within a few weeks given his fast understanding of our general workflow and how the creative process fits into that. He pinpointed several bottlenecks related to the creative flow which we may not have caught otherwise. It would have taken us weeks more, with multiple artist churn to end up in roughly the same place. He was also able to recommend some designers that we could possible work with based on our requirements, which we do to this day. ”"]']### Assistant: The agent's job is to provide career coaching and training for people managers, while the user is reaching out to the agent because they need assistance in establishing operational frameworks and implementing scalable processes for their global operations team.
### Human: Agent: ['Lauren Flauto (Kovach)', 'Assertive, proactive sales professional with proven ability to close sales, build new accounts, and grow existing accounts. Ten years of experience with natural sales ability. Exceptional skills to identify and anticipate customer needs. Promotes positive attitude with teammates and sets motivating working environment for employees.', 'Marketing And Public Relations Manager at Shepherd Of The Valley Lutheran Retirement Services, Inc.', 'Shepherd Of The Valley Lutheran Retirement Services, Inc.', '[{"company":"Shepherd Of The Valley Lutheran Retirement Services, Inc.","company_id":"shepherdofthevalley","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Shepherd Of The Valley Lutheran Retirement Services, Inc.","title":"Marketing And Public Relations Manager"}],"url":"https://www.linkedin.com/company/shepherdofthevalley"},{"company":"Carousel Industries","company_id":"carousel-industries","location":"","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Carousel Industries","title":"Account Executive"}],"url":"https://www.linkedin.com/company/carousel-industries"},{"company":"Vidyo","company_id":"vidyo","location":"","positions":[{"description":"","duration":"May 2014 Sep 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2016","start_date":"May 2014","subtitle":"Vidyo","title":"Account Executive"}],"url":"https://www.linkedin.com/company/vidyo"},{"company":"ProgressBook by Software Answers, Inc.","company_id":"software-answers-inc-","location":"Brecksville, Ohio","positions":[{"description":"Responsible for developing new business with school districts in Western, PA. Making cold calls to Technology Directors and all level Board Members within a school district. Perform one on one meetings, walk-throughs, and multi-district presentations. Responsible for developing new business with school districts in Western, PA. Making cold calls to Technology Directors and all level Board Members within a school district. Perform one on one meetings, walk-throughs, and multi-district presentations.","duration":"Nov 2013 Apr 2014 6 months","duration_short":"6 months","end_date":"Apr 2014","start_date":"Nov 2013","subtitle":"ProgressBook by Software Answers, Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/software-answers-inc-"},{"company":"Turning Technologies","company_id":"turning-technologies","location":null,"positions":[{"description":"• Establishing and maintaining relationships with large universities in the Midwest. • Conduct monthly onsite presentations, conference calls, and web demonstrations.• Present mostly one on one and in front of audiences ranging from 25 to 50+ people. • Implementing marketing strategies to acquire new users. • Serve as a liaison between our end users and our product management/development and customer support teams.","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Turning Technologies","title":"Account Manager- Higher Education"},{"description":"• Worked to grow and maintain business at 100+ colleges and universities in the Midwest region. • Conducted onsite meetings, conference calls, and web demonstrations.• Presented one on one and in front of groups ranging from 25 to 400+ attendees at conferences. • Maintained positive relationships with decision makers, working towards campus wide implementations of Turning Technologies’ solutions.","duration":"Feb 2010 Feb 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2012","start_date":"Feb 2010","subtitle":"Turning Technologies","title":"Account Executive"},{"description":"• Responsible for scheduling onsite meetings and web demonstrations for Account Executives. • Administering web demonstrations• Prospecting new potential customers","duration":"Sep 2009 Jan 2010 5 months","duration_short":"5 months","end_date":"Jan 2010","start_date":"Sep 2009","subtitle":"Turning Technologies","title":"Junior Account Executive"}],"url":"https://www.linkedin.com/company/turning-technologies"}]', '["Abe Moser “Lauren was a pleasure to work with! Having worked on multiple large & complex opportunities together, Lauren was bright, creative, and always knew what it took to get to the finish line. Only thing better than that is Lauren\'s upbeat personality! I highly recommend Lauren and hope we can work together again one day! ”","Bill Joyce “Lauren is an energetic salesperson with a positive \\"can do\\" attitude. She communicates well with her contacts and is skilled at networking her customer base. Lauren is very creative and looks for new ways to find additional business. She is honest and dependable, and a joy to work with.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to build new accounts and close sales, today the user is reaching out to the agent because they need assistance with analyzing supply chain marketing data for their current project.
### Human: Agent: ['Gary Grossman', 'An experienced Purchasing Professional in the complete Supply Chain process, in both production and non-production purchasing/strategic sourcing. Experienced in developing and initiating contracts. Demonstrated success to an organization’s bottom line by reducing COG’s, evaluating current risk, and by improving supplier relationships and overall supplier performance. SAP super user. Previous assignments in Quality Operations have provided a thorough knowledge of FDA regulations', 'RETIRED due to diagnosis of cancer of the pancreas', 'Technical Coating International, Inc.', '[{"company":"Technical Coating International, Inc.","company_id":null,"location":"Leland, North Carolina","positions":[{"description":"Source and purchase a broad range of products to the specifications of our diverse customer base.Technical Coating International, Inc. has the capabilities to coat, laminate, lacquer, print, slit, and sheet plastic films, papers, woven, non-woven & knits, vinyls, and foils.","duration":"Jul 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jul 2014","subtitle":"Technical Coating International, Inc.","title":"Purchasing Manager, CPSM"}],"url":""},{"company":"Bayer HealthCare","company_id":"bayer-pharmaceuticals","location":"New Jersey","positions":[{"description":"Responsible for the global Procurement of API\'s, raw materials, and packaging components used in production, finished goods, and all contract manufacturing and packaging. Planned, developed, and implemented regional and international sourcing strategies and procurement initiatives.","duration":"Apr 2001 Dec 2013 12 years 9 months","duration_short":"12 years 9 months","end_date":"Dec 2013","start_date":"Apr 2001","subtitle":"Bayer HealthCare","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/bayer-pharmaceuticals"},{"company":"Reed-Lane","company_id":null,"location":"","positions":[{"description":"Responsible for the Purchasing and Inventory Control for all materials, supplies and services. Supervised and mentored 7 direct reports.","duration":"Apr 2000 Apr 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2001","start_date":"Apr 2000","subtitle":"Reed-Lane","title":"Director, Supply Chain"}],"url":""},{"company":"Block Drug Co.","company_id":null,"location":"","positions":[{"description":"Responsible for the Purchasing of all printed components - cartons, labels, inserts, foil, etc. Worked closely with Marketing and Agencies to oversee the flow of artwork and specifications. Supervised and mentored 6 direct reports.","duration":"Oct 1998 Apr 2000 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2000","start_date":"Oct 1998","subtitle":"Block Drug Co.","title":"Senior Manager, Purchasing"}],"url":""},{"company":"Novartis Pharmaceuticals","company_id":"novartis","location":"New Jersey","positions":[{"description":"Purchasing Manager for Maintenance, Engineering, and General Services (Travel, Company Stores, Cafes) for Novartis US locations. Team leader for Contractor Safety Program, Cost Reduction Program, and Investment Recovery Program. Supervised and mentored 10 direct reports.","duration":"Jan 1997 Oct 1998 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 1998","start_date":"Jan 1997","subtitle":"Novartis Pharmaceuticals","title":"Purchasing Manager"}],"url":"https://www.linkedin.com/company/novartis"},{"company":"Ciba-Geigy","company_id":"ciba-geigy","location":null,"positions":[{"description":"Purchasing of contract manufacturing and packaging, APIs, raw materials, and all packaging components - bottles, labels, cartons, films, foils, etc. Supervised 2 direct reports.","duration":"Aug 1980 Jan 1997 16 years 6 months","duration_short":"16 years 6 months","end_date":"Jan 1997","start_date":"Aug 1980","subtitle":"Ciba-Geigy","title":"Purchasing Agent"},{"description":"Quality Assurance auditor of contract manufacturing and contract packaging suppliers.","duration":"Oct 1972 Aug 1980 7 years 11 months","duration_short":"7 years 11 months","end_date":"Aug 1980","start_date":"Oct 1972","subtitle":"Ciba-Geigy","title":"Quality Assurance"}],"url":"https://www.linkedin.com/company/ciba-geigy"}]', '["“Gary has vast experience in Procurement, with special expertise in Pharmaceutical Companies. During my six years of working with Gary, he has always been willing to solve a problem, go the extra mile, and get the job done quickly and efficiently. Gary has also been a mentor to me during this time. He is an asset to an employer.”","“Gary\'s holistic view of his purchasing role was a consistent driver to me as a Bayer vendor to ensure our performance resulted in both of our companies meeting our goals with mutually positive outcomes.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the user is reaching out to the agent because they need assistance with resolving a software issue.
### Human: Agent: ['Mark Burwinkel', 'Over 20 years of Information Technology experience. I have worked for several small companies as their I.T. Manager, Solutions Developer and Systems Engineer. Likewise, I have experience with large corporate environments in Fortune 500 companies. I have worked on and had a leading role on several ERP implementations. I’ve also been fortunate enough to participate in the design and development of new products. I have coupled my technical knowledge with business acumen by completing both a Bachelor of Science in Computer Science and a Master in Business Administration.SpecialtiesMaster in Business Administration (MBA), MCPD, MCSD, Windows platforms, Active Directory, Exchange, Microsoft SharePoint Server, Microsoft BizTalk Server, Microsoft Dynamics AX 2012', 'Lead Software Engineer/DevOps Engineer at Cincom Systems', 'Cincom Systems', '[{"company":"Cincom Systems","company_id":"cincom-systems","industry":"Software Development","location":null,"positions":[{"description":"Senior DevOps Engineer leading Cincom’s efforts to transition the company from an on-premise software provider to a SAAS model. Worked with consultants to develop an Infrastructure-as-Code (IaC) strategy in order to build complete Cloud Foundry (CF) environments within Azure using Terraform, CI/CD pipelines and bash scripting. My focus is configuring Azure Kubernetes environments, networking (TCP/IP and VPN) and DNS. Additionally, I am responsible for managing DBaaS infrastructure, CF environment, source code repository and supporting the developers as they migrate from Cloud Foundry to Azure Kubernetes. Finally, I work on a team which is responsible for procuring and maintaining our SOC2 Type 2 certification.Platforms: Cloud Foundry, KubernetesEnvironments: Ubuntu, Windows Server, Active Directory, AzureApplications: ELK, Concourse CI/CD, Terraform, Azure DevOps, Bash, Powershell, Vault, CredHub, MariaDB, MongoDB, NginX, HAProxy","duration":"Apr 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Cincom Systems","title":"Lead Software Engineer/DevOps Engineer"},{"description":"Software Engineer responsible for the design and development of the Burden Allocation portion of the Project Cost Accounting system that was designed for Microsoft Dynamics AX 2012. Designed the integration of the Cincom Product Configurator with Microsoft Dynamics AX 2012 R3. As a release engineer, I was responsible for 3rd party code certification efforts which allowed our applications to be included in the Microsoft Store. Additional responsibilities also included generating new product releases and upgrades. Applications: Microsoft Dynamics AX 2012 R3,","duration":"Oct 2013 Apr 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2018","start_date":"Oct 2013","subtitle":"Cincom Systems","title":"Lead Software Engineer/Release Engineer"},{"description":"I designed and built client/server-based applications for the manufacturing industry which opened new markets for our company. Part of my responsibilities included analyzing client business practices and design enhancements in greater uptime, increased product utilization and productivity. The result of these efforts netted contracts worth over $3.5 million. Additionally, I provided sales support resulting in sales revenue totaling over $4.0 million.","duration":"Sep 1998 Oct 2013 15 years 2 months","duration_short":"15 years 2 months","end_date":"Oct 2013","start_date":"Sep 1998","subtitle":"Cincom Systems","title":"Industry Consultant"}],"url":"https://www.linkedin.com/company/cincom-systems"},{"company":"Harris Corporation","company_id":"harris-corporation","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Harris Corporation","title":"Consultant"}],"url":"https://www.linkedin.com/company/harris-corporation"},{"company":"MigraLynx","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1997 Sep 1999 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 1999","start_date":"Mar 1997","subtitle":"MigraLynx","title":"Project Manager"}],"url":""}]', '["Carl Wurster “I worked closely with Mark over a 9 year period and he is well versed in the technical aspects of software developement. His more important attribute is his ability to translate this technical skill to functional needs of an organization. He understands how business works, how technology can assist and can capably communicate with the user community. In addition, Mark is a friendly guy and fun to hang with. I enjoyed working with Mark.”","Ted Dennis “I had the pleasure to work with Mark on several projects at Cincom. Mark is an outstanding resource to have available, as he continually thinks outside the box and finds ways to get things done, even when conventional thinking states otherwise. Mark is a great asset to any team and highly recommended when failure is not an option.”"]'] User: ['Hiram Ramirez', 'Strategically build and maintain profitable business relationships. Exceptional communicator with a consultative sales style, strong negotiation skills, Exceptional problem Solving abilities and team leader with a pulse on ever-changing industry trends. Accomplished sales professional known for delivering strong revenue and profit gains in highly competitive markets Effectively manage the sales cycle process from client consultation to closing. Strategic and Tactical Planning Account Development / Acquisition Target Marketing and Penetration Sales Presentations / Closing', 'Senior Director Business Development at ProTrans', 'ProTrans', '[{"company":"ProTrans","company_id":"protrans3pl","industry":"Logistics and Supply Chain","location":null,"positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"ProTrans","title":"Senior Director Business Development"},{"description":"Sr. Director of Account Development","duration":"Jan 2019 May 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2020","start_date":"Jan 2019","subtitle":"ProTrans","title":"Sr. Director of Account Development"},{"description":"Responsible for developing key growth sales strategies, tactics and action plans. Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new Services.","duration":"Sep 2013 May 2020 6 years 9 months","duration_short":"6 years 9 months","end_date":"May 2020","start_date":"Sep 2013","subtitle":"ProTrans International","title":"Director Account Development"},{"description":"Provide Logistics Sales Consulting to grow ProTrans business and assist Clients realize cost, service, and inventory reductions. Experienced at developing customer profiles through questioning techniques and active listening. These profiles are turned into Business Models that allow the client to clearly identify the opportunties for process improvements","duration":"Jul 2010 Sep 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2013","start_date":"Jul 2010","subtitle":"ProTrans International","title":"Logistics Consultant"},{"description":"Highly personable Customer Service Professional with over 7 years of experience in account management, claims and call-center operations within the Logistics Management and Transportation industries.• Talent for identifying customer needs and presenting appropriate company product and service offerings. • Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. • Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.• Expertise in resolving escalated customer service issues.• Company Recognitions for delivery of exceptional customer service.• Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®).","duration":"Jan 2008 Jul 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2010","start_date":"Jan 2008","subtitle":"ProTrans International","title":"Customer Service Manager"},{"description":"• Management Trainee Development Plan created to enhance Customer Service Dept in areas such as:o Functional Business Disciplines, Business relationshipso General Interpersonal Skillso Basic Training Skill & Problem Solving o Consulting Skills / Managing Client, Start up / Expansion / Ongoing Business Opportunityo Computer Based Business applications, Database Management / Specific Reporting• Project Management / Team integration for Development and Implementation of New Products & Services. Leading the company to a new Integrated Supply Chain Model that integrates Logistics Services offered to Clients by making strategically partnerships Customer Broker US and MX Transportation. • CSR Northern Region Department / Selecting and training personal to build a strong customer Service department","duration":"Jan 2006 Dec 2007 2 years","duration_short":"2 years","end_date":"Dec 2007","start_date":"Jan 2006","subtitle":"ProTrans International","title":"Lead Customer Service Northern Mexico"},{"description":"In-House Supply Chain","duration":"Nov 2003 Jan 2006 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2006","start_date":"Nov 2003","subtitle":"ProTrans","title":"Inhouse Supply Chain Specialist"}],"url":"https://www.linkedin.com/company/protrans3pl"},{"company":"Consolidated Freightways","company_id":null,"location":"Chihuahua y alrededores, México","positions":[{"description":"CSR Rep, AR & AP Clerk, P&D Cordinator CSR Rep, AR & AP Clerk, P&D Cordinator","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Consolidated Freightways","title":"Customer Service Specialist"}],"url":""}]', '["Harald Walther “I am very pleased to write this letter of recommendation on behalf of Hiram Ramirez. From the time that Hiram started with the company, I was impressed with his drive, determination, and tenaciousness. He is well versed in the Supply Chain Industry and Geographical Markets that he is responsible for. Hiram is recognized around the company as a genuine team player with a “can-do” attitude. His strong work ethic and ability to quickly complete any job thrown at him has won the accolades of his superiors.”","Alfredo Nieva “Hiram is one of the most aggressive and productive sales person I ever meet, he is a key player for his company. I recommend as a team player and as a person.”"]']### Assistant: The agent's job is to develop key growth sales strategies and establish sales objectives, and today, the agent is reaching out to the user because they need to discuss potential business opportunities in the logistics and supply chain industry.
### Human: Agent: ['Jody Gowin, SHRM- CP, PHR', 'My expertise is in Human Resources and Management. I have special interest in risk management and talent acquisition and retention. In addition to my position at Berner Food & Beverage, I am a member of the Steering Council for the WDC, Workforce Development Coalition of Northwest Illinois. Together, we are working to make Northwest Illinois a workforce ready community.', 'Director of Human Resources at Pearl Valley Farms', 'Pearl Valley Farms', '[{"company":"Pearl Valley Farms","company_id":"pearl-valley-farms","industry":"Manufacturing","location":"Pearl City, IL","positions":[{"description":"","duration":"Sep 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Pearl Valley Farms","title":"HR Director"}],"url":"https://www.linkedin.com/company/pearl-valley-farms"},{"company":"Berner Food & Beverage","company_id":"berner-food-and-beverage","location":null,"positions":[{"description":"","duration":"Nov 2015 Aug 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2017","start_date":"Nov 2015","subtitle":"Berner Food & Beverage","title":"Director of Human Resources"},{"description":"","duration":"Nov 2009 Nov 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Nov 2015","start_date":"Nov 2009","subtitle":"Berner Foods","title":"Human Resources Manager"},{"description":"","duration":"Mar 2011 Mar 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2014","start_date":"Mar 2011","subtitle":"Berner Food and Beverage, Inc","title":"ACT Authorized Job Profiler"}],"url":"https://www.linkedin.com/company/berner-food-and-beverage"},{"company":"Hughes Resources","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 Oct 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2009","start_date":"Sep 2006","subtitle":"Hughes Resources","title":"Branch Manager"}],"url":""},{"company":"Pella Windows And Doors","company_id":"pellaboston","location":"","positions":[{"description":"Managed Customer Service Department consisting of 4 Inside Customer Service Representatives, and 8 Outside Service Technicians. Implemented many processes to reduce lead times and increase first time completion rate and customer satisfaction rating Managed Customer Service Department consisting of 4 Inside Customer Service Representatives, and 8 Outside Service Technicians. Implemented many processes to reduce lead times and increase first time completion rate and customer satisfaction rating","duration":"Jul 2003 Sep 2006 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2006","start_date":"Jul 2003","subtitle":"Pella Windows And Doors","title":"Customer Service Manager/Lead Generation Manager"}],"url":"https://www.linkedin.com/company/pellaboston"},{"company":"Amerock","company_id":null,"location":"","positions":[{"description":"Developed and implemented advertising and public relations programs, managed graphics department, coordinated corporate events and trade shows, developed and executed web site strategy, managed the design, development, production, and communication of literature, point of purchase displays, and other collateral materials, developed and reinforced company identity strategy Developed and implemented advertising and public relations programs, managed graphics department, coordinated corporate events and trade shows, developed and executed web site strategy, managed the design, development, production, and communication of literature, point of purchase displays, and other collateral materials, developed and reinforced company identity strategy","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Amerock","title":"Communications Manager"}],"url":""},{"company":"Newell Rubbermaid","company_id":"newellbrands","location":"","positions":[{"description":"","duration":"Jan 1998 Apr 2000 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2000","start_date":"Jan 1998","subtitle":"Newell Rubbermaid","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/newellbrands"}]', '["James Humphrey “Jody is very knowledgeable at the human resource manager position at Berner Food and Beverage Inc. Jody’s responsibility included the safety area for the company. She did an excellent job of managing the safety teams and implementing training programs. She is quite knowledgeable, and did an excellent job by minimizing/responding to workplace accident/injuries; covering OSHA and other related legal matters; handling workplace violence concerns; developing and delivering programs to minimize workplace safety concerns; and training/development of company personnel on related issues. Jody is a strong human resources professional who has shown the ability to drive change throughout an organization. Jody took on many tasks related to Berner’s business growth and demonstrated excellent project management skills. Functionally, she is exceptionally adept at recruiting (certified job profiler) and organizational development. Jody has been a reliable resource for the management team, is a valuable asset with her skills in human relations and professional development.”","Mary Drake “Jody was always on top of her many projects at Amerock. I could always count on Jody to produce the materials I needed for my product launches in a timely, professional manner. She managed all aspects of our participation in the annual Kitchen & Bath show--a major trade show for us--and did so in a very competent manner. The same can be said of her work in producing a product catalog for our decorative hardware products. Jody respects deadlines, budgets, and the quality aspects of her work--and she\'s a joy to work with!”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the user is reaching out to the agent because they need assistance with troubleshooting a software issue.
### Human: Agent: ['Earl Jeremy', 'Netfire1to1 is an internet marketing company. We are a 1 to 1 marketing company that communicate with the customer or prospect by means of direct mail or social email marketing just like they are sitting across the table. Let’s go back a few years in business-to-business sales. The normal process of making a sales call. You would set an appointment with the buyer by phone or just canvas the area and visit them and give them information about your product or service and maybe take them to lunch. That was one way you could build a personal relationship to get that first sale and maintain future sales with that company. Gone are those days to make that face-to-face first contact so easily. Now, with PURL technology and social marketing with the computer you can do this from your desk right on your computer. We call it “1 to 1 marketing”. Specialties: Direct mail, Email marketing, social marketing, printing. 40 years of experience in several different fields of printing, mailing and marketing.', 'CEO at Netfire1to1, Purl Specialist, Direct Mail Specialist, Printing Specialist', 'Netfire1to1', '[{"company":"Netfire1to1","company_id":"netfire1to1","industry":"Marketing and Advertising","location":"","positions":[{"description":"","duration":"Jan 2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"Jan 2007","subtitle":"Netfire1to1","title":"CEO"}],"url":"https://www.linkedin.com/company/netfire1to1"},{"company":"We Mail It!","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"We Mail It!","title":"President"}],"url":""},{"company":"All Direct Mail","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"All Direct Mail","title":"Print Production Manager"}],"url":""},{"company":"OC Ad Federation","company_id":"oc-ad-federation","location":"","positions":[{"description":"","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"OC Ad Federation","title":"VP Membership"}],"url":"https://www.linkedin.com/company/oc-ad-federation"}]', '["Ronnie Barnansky “Earl is a detail oriented manager who will watch your balance sheet while giving you top notch service.”","Harushi Tetsuka “As a communication design consultant, I have been relying on Earl\'s expertise since 1981. In my opinion, he has always been an epitome of print graphics professional, and over the last few years has expanded his innovative service to include PURL campaign solutions. Over the years, Earl has always came through for me, not only in responsive service but with his keen understanding of the marketplace. He will continue to be my primary resource for all my digital marketing and direct marketing solutions.”"]'] User: ['Stacy Yokoyama', 'Marketing and advertising professional, with an emphasis on online and email marketing. Specialties: Client services, project management, online and email marketing implementation and strategy, broadcast advertising, traffic coordination.', 'Full-time Mama to 2 littles', 'Motherhood', '[{"company":"Motherhood","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Motherhood","title":"Full-time Mama"}],"url":""},{"company":"Williams-Sonoma, Inc.","company_id":"williams-sonoma-inc-","location":null,"positions":[{"description":"","duration":"Jan 2014 Jun 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2015","start_date":"Jan 2014","subtitle":"Williams-Sonoma, Inc.","title":"Email Marketing Manager, Pottery Barn"},{"description":"","duration":"Mar 2011 Jan 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2014","start_date":"Mar 2011","subtitle":"Williams-Sonoma, Inc.","title":"Senior Planner, Email Marketing for Pottery Barn Kids"}],"url":"https://www.linkedin.com/company/williams-sonoma-inc-"},{"company":"Wells Fargo Bank","company_id":"wellsfargo","location":"","positions":[{"description":"- Responsible for managing execution of key email marketing campaigns with the objective to increase customer engagement, drive product sales and produce cost savings for Wells Fargo- Work with internal online marketing teams in various lines of business to launch emails to up to 6M customers a month- Review email campaign creative, consult on email marketing best practices and optimize campaign performance and customer engagement- Partner with external email service provider, internal data and creative trafficking teams to ensure programs are executed accurately and effectively- Monitor all ongoing and one-off email campaigns to track response and conversion metrics and measure performance against benchmarks - Create campaign overview and performance decks and lead campaign review meetings with internal and external business partners to provide strategic insight and recommendations","duration":"Mar 2010 Apr 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2011","start_date":"Mar 2010","subtitle":"Wells Fargo Bank","title":"Direct Marketing Program Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Responsys","company_id":"responsys","location":null,"positions":[{"description":"","duration":"Aug 2009 Mar 2010 8 months","duration_short":"8 months","end_date":"Mar 2010","start_date":"Aug 2009","subtitle":"Responsys","title":"Client Consultant"},{"description":"- Manage two high profile clients\' email marketing programs; executing projects, scoping new initiatives and providing strategic and analytical support - Day-to-day contact for clients; first to address client concerns, questions or requests- Work closely with internal production teams to ensure projects are meeting deadlines, budgets are managed effectively and clients\' expectations are exceeded- Work within the Responsys Interact platform on a daily basis reviewing client data, analyzing campaign functionality and monitoring and tracking program performance- Help establish internal and external processes to increase efficiency and ensure exceptional level of quality","duration":"Jan 2008 Aug 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2009","start_date":"Jan 2008","subtitle":"Responsys","title":"Associate Client Consultant"},{"description":"- Coordinated production schedule, prioritized tasks and trafficked project flow- Acted as liaison between various internal teams, keeping projects in motion and timelines on track- Managed and organized creative assets and documentation- Tested and proofread email campaigns and programs as part of quality assurance process","duration":"Nov 2006 Jan 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2008","start_date":"Nov 2006","subtitle":"Responsys","title":"Creative Coordinator"}],"url":"https://www.linkedin.com/company/responsys"},{"company":"Maiden Lane Advertising","company_id":"maiden-lane","location":"","positions":[{"description":"- Assisted in production of national radio and television spots- Trafficked and transmitted all agency broadcast output to stations- Scheduled studio time and booked talent- Created production timelines, estimates and purchase orders - Assisted in production of national radio and television spots- Trafficked and transmitted all agency broadcast output to stations- Scheduled studio time and booked talent- Created production timelines, estimates and purchase orders","duration":"Oct 2005 Oct 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2006","start_date":"Oct 2005","subtitle":"Maiden Lane Advertising","title":"Broadcast Coordinator"}],"url":"https://www.linkedin.com/company/maiden-lane"}]', '["Hobin Sohn “Stacy has been one of the best people I\'ve worked with. She is very organized and is amazing at managing her time. She have worked in very fast moving environment without breaking a sweat. She is pleasant to work with and is very good at what she does. Bottom line, she is one of the best out there.”","Tiffany Berry “Stacy was the Client Consultant for my company\'s account with Responsys. She was such a pleasure to work with. She always has a positive attitude and was always going above and beyond for our account. She is extremely knowledgeable, reliable, honest and trustworthy. I always appreciated her professionalism and her ability to be patient and remain calm during stressful situations. It is rare to find all of these great attributes in one person - but that certainly is the case with Stacy. I hope I get the opportunity to work with her again in the future!”"]']### Assistant: The agent's job is to provide 1 to 1 marketing services, and today the user is reaching out to the agent because they need assistance with implementing an effective email marketing strategy for their online advertising campaigns.
### Human: Agent: ['Jared M. Hatch', 'I am an Advanced Certified Scrum Product Owner with 10+ years SaaS Product Management experience. My expertise comes from successfully building and deploying best-in-class Online Education, CRM, Social Community, and Workforce Management systems and solutions. I am outcome-driven. My work style is built on a personal mantra that "unless you deeply understand the problem to be solved, you will build the wrong solution." I thrive on finding new problems to solve, then defining, building, and launching future-facing products that challenge the status quo, change minds, and open doors to opportunities that will leapfrog people and processes into the future.', 'Senior Product Manager at Western Governors University', 'Western Governors University', '[{"company":"Western Governors University","company_id":"western-governors-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Feb 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Western Governors University","title":"Senior Product Manager"},{"description":"","duration":"Sep 2016 Jan 2017 5 months","duration_short":"5 months","end_date":"Jan 2017","start_date":"Sep 2016","subtitle":"Western Governors University","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/western-governors-university"},{"company":"MRM//McCann via TEKsystems","company_id":"globalmrm","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Jan 2016 Sep 2016 9 months","duration_short":"9 months","end_date":"Sep 2016","start_date":"Jan 2016","subtitle":"MRM//McCann via TEKsystems","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/globalmrm"},{"company":"MarketStar","company_id":"marketstar","location":null,"positions":[{"description":"","duration":"Jun 2014 Jan 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2016","start_date":"Jun 2014","subtitle":"MarketStar","title":"Senior Product Manager, Digital Solutions"},{"description":"","duration":"Feb 2013 Jun 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2014","start_date":"Feb 2013","subtitle":"MarketStar","title":"CRM Product Manager"},{"description":"","duration":"Dec 2011 Feb 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2013","start_date":"Dec 2011","subtitle":"MarketStar","title":"Digital Solutions Architect"},{"description":"","duration":"Aug 2006 Dec 2011 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2011","start_date":"Aug 2006","subtitle":"MarketStar","title":"IT Project Manager"},{"description":"","duration":"Aug 2005 Aug 2006 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2006","start_date":"Aug 2005","subtitle":"MarketStar","title":"Account Executive"},{"description":"","duration":"Oct 2004 Aug 2005 11 months","duration_short":"11 months","end_date":"Aug 2005","start_date":"Oct 2004","subtitle":"MarketStar","title":"Program Account Specialist"}],"url":"https://www.linkedin.com/company/marketstar"},{"company":"Spillman Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Spillman Technologies","title":"Account Marketing Manager"}],"url":""}]', '["Amit S. “ I have worked with Jared for over two years while working on Evaluation Management Application, which received traffic from over 130k+ students all over the US and over 2k+ employee users. Jared is one of the best Product Managers a team can ask for; he plays a critical role in balancing demands from both Engineering and Business. Jared strives to make rational, data-driven decisions to decide what works the best for our customers. For example, his work to implement Pendo or require engineers to gather feature usage data on any features deployed has helped us determine the course of action for the future, leading to the best user satisfaction scores. In addition, he has proactively developed NewRelic dashboards to track production anomalies and gathered metrics about time spent in activities to ship a feature to production from Dev, QA environments; this helped us optimize our delivery process. Jared constantly looked for ways to improve EMA and has worked with engineers to understand the product in detail. His ability to lead the team and create an environment where everyone feels like they can contribute to its design & future is just incredible. Some of his other great traits: - Writing a detailed JIRA story & its background. - Completed analysis beforehand. - Involving stakeholders early in the game to set the feature in the correct state, so it\'s ready for development - Last but not least, it\'s fun working with Jared, Thanks to his witty comments :) Overall, Jared is the complete package; we are lucky to have him in EMA. ”","LinkedIn User “Jared and I worked very closely together on a wide variety of projects. He recognized and acted on opportunities for streamlining processes, making projects more profitable and building bridges between teams on a daily basis. Jared has great technical knowledge. His experience working in agile was critical to our team\'s success. He is also a pleasure to work with, calm under pressure, able to motivate people to deliver top quality work on time and on budget. Jared will be an asset to any team he is on. I would work with him again any time.”"]'] User: ['Jared Collins', 'VALUE PROPOSITION► I combine progressive and comprehensive Operations & Customer Success expertise with needs assessments, operations streamlining, strategy, and customer management to capture opportunities, drive market share, and deliver bottom-line organization and revenue growth.► I offer a proven track record of developing and driving top-performing teams that support the sales process, engage audiences, project consumer demand, and foster positive customer/public relationships to drive acquisition and retention.SUMMARY► A high-energy, resourceful, and proven executive who drives success through cross-functional experiences that include developing and directing top-performing teams, sales strategies, opportunity identification, business decisiveness, and critical data management.► A thorough comprehension of business operations and value drivers lends to consistent, superior customer experiences delivered through proactively resolving roadblocks for a positive impact on new and existing accounts.► An established history of driving growth through strategized collaborations and executing on quick-thinking strategies to capture opportunities.SPECIALTIESCustomer Relations New Client Product Implementation Software Implementation End-User Support Market Management Challenge Identification Solutions Development Strategic Partnering Product Education Analytical & Strategic Operational Turn-Arounds Risk Mitigation Growth Strategy Process Improvements', 'Vice President and General Manager - Enterprise Business Division at Calero-MDSL', 'Calero-MDSL', '[{"company":"Calero-MDSL","company_id":"calero-mdsl","industry":"IT Services and IT Consulting","location":"Rochester, New York Area","positions":[{"description":"★ Full Profit/Loss responsibility for end to end customer lifecycle.★ Leads Implementation teams that onboard large-scale, Fortune 10-500, companies on our Cloud/Hosted software platform and full BPO Services.★ Oversees International Service Delivery and Operations teams responsible for delivery of our SaaS, Business Process Outsourcing and Managed Mobility Services.★ Accelerate revenue generating projects for new logos and Cross-Sell/Upsell through first-hand customer interactions and collaborative, systematic partnership with Sales and Customer Success Team creating growth of 10% MRR Run Rate, and 12% Overall Revenue.★ Reduced dependency on external vendors and decreased labor expense to increase margin contribution by > $100k/month.★ Lead team through major transitions of organizational restructuring to better meet our customer needs, and merger with competitor to benefit our market standing.","duration":"Mar 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Calero-MDSL","title":"Vice President and General Manager - Enterprise Business Division"}],"url":"https://www.linkedin.com/company/calero-mdsl"},{"company":"Paychex","company_id":"paychex","location":null,"positions":[{"description":"★ Lead national teams of cross-functional, on-site and virtual employees, situated throughout 31 nationwide offices and 8 business units★ Lead Implementation Team that successfully onboards ~ 4000 new customers annually, achieving increased Net Promoter Score 50 points in two years★ Centralize functions of the role to help build scale and centers of specialized excellence helping create a YOY reduction in labor cost of 4.3%, while supporting a 30% increase in sales★ Support revenue generating activities through Sales Support and Enablement team by reducing effort, helping prioritize funnel management and removing administrative burden★ Foster short- and long-term operations success by creating leadership opportunities through succession planning and rigorous employee development★ Continually focus on employee engagement, leading to a reduction in voluntary turnover from ~20% to < 7% annually. ★ Assess operations to identify gaps in productivity, and developed/implemented initiatives and vision to drive employee engagement and motivate a struggling talent pool to streamline workflow and processes and drive the customer-centric mentality enterprise-wide.★ Developed and delivered 3 training programs to improve team cohesiveness and production, fostering a unified workforce focused on improved operations and industry growth.★ Cement industry footprint as a leader in outsourced business technology support, serving major franchises and industry leaders through hands-on superior customer experiences.","duration":"Mar 2016 Mar 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2019","start_date":"Mar 2016","subtitle":"Paychex","title":"Senior Manager - Enterprise and Mid-Market Implementation, Central Operations and Sales Support"},{"description":"★ Lead strategic deployment of enterprise-wide Mid-Market Service team. ★ Created business unit, acquired talent, and launched company\'s targeted approach utilizing new software and service delivery★ Owned accountability for the management and growth of P&L and 7 business units, leveraging sound business and financial acumen with operations management and leadership to drive continuous improvement while ensuring best practices in keeping with stakeholder expectations.★ Identified and recruited top-performing talent, developing a world-class team of cross-functional professionals to support a diverse portfolio of customer accounts.★ Coordinated virtual and on-site employees across 25 offices nationwide to execute campaigns targeting mid-market HCM clients, developing and nurturing critical relationships to drive account growth.★ Spearheaded campaigns to launch and nurture strategic partnerships with Company Strategy, Product Management, Product Development, IT, Sales, and other internal partners to identify roadblocks to growth and success and then develop/implement sound solutions to drive the HCM suite.","duration":"Sep 2014 Mar 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2016","start_date":"Sep 2014","subtitle":"Paychex","title":"Senior Manager - Enterprise and Mid Market Northeast"},{"description":"★ Facilitated key role driving sales and account management.★ Expertly managed an expansive portfolio of clients, driving 1,500+ sales annually by targeting smaller clients.★ Targeted underperforming customer service initiatives, redeveloping approaches to improve customer service scores while cleaning up expanded margins and improving industry reputation as a client-centric operation.★ Implemented career and individual development opportunities to support succession planning through leadership opportunities, maximizing results through development, talent exporting, and career planning.★ Delivered consecutive annual revenue and margin growth by capturing additional sales and reducing churn.★ Recognized for results with Branch of the Year, Fiscal 2013.","duration":"Mar 2012 Aug 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2014","start_date":"Mar 2012","subtitle":"Paychex","title":"Branch Manager"},{"description":"★ Combined strong business acumen with customer engagement technology tools to build simplified, in-depth and effective campaigns that incorporated quality achievements, success measurements, and executive reporting.★ Successfully managed and grew P&L while managing branch training and activities for employees that drove focus on customer management and bottom-line sales performance.★ Directed Beta and conversion project for 7K+ clients on a new software platform by collaborating across multiple internal departments to align customer requirements with software capabilities.","duration":"May 2008 Mar 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2012","start_date":"May 2008","subtitle":"Paychex","title":"Client Service Manager"},{"description":"★ Customer Service Supervisor, Albany, NY★ Account Executive, Syracuse, NY","duration":"Mar 2000 May 2008 8 years 3 months","duration_short":"8 years 3 months","end_date":"May 2008","start_date":"Mar 2000","subtitle":"Paychex","title":"Early Career"}],"url":"https://www.linkedin.com/company/paychex"}]', '["Mandy Williams “Jared is a leader who is dedicated, forward-thinking, and insightful. I was fortunate to partner with Jared on several training and development initiatives over the years. His dedication to his team, progressing their development, and progressing the business was admirable. He asks the questions that matter, and leverages his extensive expertise to drive quality outcomes. The respect he has earned from so many in the organization is well deserved.”","LinkedIn User “In a time where success is fueled through collaborative efforts, I would not be able to do what I do successfully without the help of my partners and peers. Jared and his team are the first that come to mind when I think of my most valued partners. His leadership has been instrumental in taking a once stagnant company into an extremely agile environment. I am fortunate to work with Jared and appreciate the commitment we share to develop successful future leaders within our organization. Anyone that has the opportunity to work with Jared, jump at the chance! ”"]']### Assistant: The agent's job is to drive market share and deliver bottom-line organization and revenue growth, and today, the agent is reaching out to the user because they need to discuss a potential strategic partnership to capture new opportunities and drive growth in the user's organization.
### Human: Agent: ['Jason Willard', 'A self-driven and goal-oriented Analytics and Big Data Professional skilled at managing analytics, big data, business intelligence and data warehousing initiatives that deliver value to customers. Consults with stakeholders to develop strategic plans for applications and programs that tie directly to organizational objectives. Excel at leading and motivating internal, outsourced, and/or mixed teams to deliver on commitments. A polished and articulate individual who relishes the opportunity to communicate with business leaders and customers on how to best transform data into information via technology. Educational experience includes a Master’s degree with curriculum heavily geared towards data-driven analytics, problem solving and decision making. ► STRATEGY: Founder and leader of a global Business Intelligence Competency Center and leader of multiple global Business Intelligence strategy initiatives. ► DELIVERY: Specializes at leading onshore and offshore delivery teams. Program manager for critical customer-facing and executive-facing initiatives. ► LEADERSHIP: Founder and leader of greenfield BI/Analytics, Quality Assurance and Application Support teams. ► INNOVATION: IT leader of award-winning customer mobile dashboard application; Project manager of first RFID implementation in records management history; continuing skill education with R and machine learning classes. Technology and Management Specialties: Analytics \| Application Development \| Big Data Business Intelligence \| Client Management \| Data Warehousing Globalization \| Mobile Applications \| Program / Project Management SDLC (Agile & RUP) \| Systems Architecture \| Team Leadership Technology Strategy \| Vendor Management Available for consulting engagements as well as full time opportunities, please contact me directly at jasonwwillard@hotmail.com', 'Sr Director of Engineering at Anthem, Inc.', 'Anthem, Inc.', '[{"company":"Anthem, Inc.","company_id":"antheminc","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Oct 2019","subtitle":"Anthem, Inc.","title":"Sr Director of Engineering"},{"description":"Responsible for program execution of Health Care analytics product commercialization initiatives. Ensuring that commercialized cloud platform, technology tool sets, data quality/structure and product delivery teams meet/exceed the business and customer needs. Technical Product Manager for in-house analytics management platform. Responsible for technical user stories, technical program management, CICD deployments and cloud/on-prem environment management.","duration":"Aug 2017 Oct 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2019","start_date":"Aug 2017","subtitle":"Anthem, Inc.","title":"Enterprise Architect"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"1Synapse Corporation","company_id":"1synapse-corporation","location":"Roswell, GA","positions":[{"description":"My primary role at 1SYNAPSE is to function as a strategic consultant, helping our clients optimize their data management and analytics strategies, org structures, technologies and programs. My primary role at 1SYNAPSE is to function as a strategic consultant, helping our clients optimize their data management and analytics strategies, org structures, technologies and programs.","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"1Synapse Corporation","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/1synapse-corporation"},{"company":"The Coca-Cola Company","company_id":"the-coca-cola-company","location":null,"positions":[{"description":"Develop long-range BI/Analytics strategic roadmap for Coca-Cola Refreshments (CCR) and Coca-Cola North America (CCNA). IT program leader for analytics and planning function in CCR business, working to establish a formalized analytics governance organization.• Significant contributor on strategy team charged with forming a unified Analytics and Reporting Center of Excellence (COE) for CCR and CCNA• Leader of the BI/reporting application rationalization effort for CCR & CCNA• Leader of Business Intelligence Technology Review Board","duration":"May 2015 Mar 2016 11 months","duration_short":"11 months","end_date":"Mar 2016","start_date":"May 2015","subtitle":"The Coca-Cola Company","title":"Director of Analytics Enablement (CCR)"},{"description":"Managed staff of 7 IT professionals in the US, 2 technical resources in Europe and expandable teams of vendor resources in US and India and develop partnerships with business, IT client-facing and systems support peers. Led corporate BI strategy, development and execution; reviewed and validated designs of BI / Big Data / MDM projects to ensure fit-for-purpose; formulated software development plans, cost estimation, and ensured that technology projects met strategic needs and aligned to enterprise architecture. • Led the development and deployment of The Coca-Cola Company’s (TCCC) global Business Intelligence application portfolio.• Ensured delivery vendors provided solutions and services to meet or exceed client expectations at a reasonable cost.• Collaborated with software/platform vendors on technology roadmaps to provide sustainable, high quality solutions for a reasonable cost.• Led a team comprised of internal experts, software vendors and service vendors to deliver a Microsoft SQL Server and SAP Business Objects upgrade, while concurrently enhancing the mission critical sales data warehouse as we migrated to new hardware at an offsite data center. All was completed on time and on budget with my leadership. • Technology stack included Microsoft SQL Server 2014, SAP Business Objects, SAP Business Warehouse, SAP MDM, Amazon RedShift, Informatica, Tableau and MicroStrategy.","duration":"Aug 2010 May 2015 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2015","start_date":"Aug 2010","subtitle":"The Coca-Cola Company","title":"Global Solution Lead - Business Analytics"}],"url":"https://www.linkedin.com/company/the-coca-cola-company"},{"company":"Blackstone & Cullen","company_id":"blackstone-&-cullen","location":"Atlanta, GA","positions":[{"description":"Consulting services delivery management for Microsoft Corporation account. Consulting services delivery management for Microsoft Corporation account.","duration":"Apr 2010 Jul 2010 4 months","duration_short":"4 months","end_date":"Jul 2010","start_date":"Apr 2010","subtitle":"Blackstone & Cullen","title":"Delivery Director"}],"url":"https://www.linkedin.com/company/blackstone-&-cullen"},{"company":"Recall Corporation","company_id":"recall","location":"Norcross, GA","positions":[{"description":"Oversaw management and enhancement of Recall’s global business application portfolio, as well as an international staff of 50+ IT professionals in the US, Europe, and Brazil. Formulated software development plans, estimated costs and ensured technology projects met strategic business needs. • Senior member of the IT Leadership team that provided overall IT strategy development, execution, and review.• Developed a corporate wide Business Intelligence strategy; managed the execution in a phased roadmap approach. Strategy provided clear line-of-sight visibility to all levels of management regarding business performance including financial and operational metrics. • Founded and led the first Competency Center that focused on the governance of corporate Business Intelligence strategy and applications.• IT leader for Recall’s largest customer (banking & finance) that on-boarded the largest records management project in industry history. Served as IT program manager for multiple large on-boarding projects for this customer.• Project managed Recall’s RFID initiative, which produced the first commercially viable RFID solution for the document management industry.• Established Recall’s first formal software Quality Assurance team and process.• Attended several Gartner conferences and internal Six-Sigma training courses.• Relevant technologies d Microsoft Business Intelligence Suite, Microsoft .Net, Microsoft SQL Server, Microsoft BizTalk, Microsoft SharePoint, Microsoft Team Foundation Server, PeopleSoft ERP, and the H-P/Mercury QA suite.","duration":"Apr 2004 Feb 2010 5 years 11 months","duration_short":"5 years 11 months","end_date":"Feb 2010","start_date":"Apr 2004","subtitle":"Recall Corporation","title":"Director of Business Applications"}],"url":"https://www.linkedin.com/company/recall"},{"company":"Verint (formerly Witness Systems)","company_id":null,"location":"Roswell, GA","positions":[{"description":"Responsible for commercial software design, development and quality; provided thought leader within the company in the Business Intelligence space.• Received individual achievement award for unique dedication to the success of company’s commercial software analytics package. Responsible for commercial software design, development and quality; provided thought leader within the company in the Business Intelligence space.• Received individual achievement award for unique dedication to the success of company’s commercial software analytics package.","duration":"Aug 2001 Mar 2004 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2004","start_date":"Aug 2001","subtitle":"Verint (formerly Witness Systems)","title":"Data/BI Architect"}],"url":""}]', '["Braden Barras “I worked with Jason for two years while serving RECALL as a business partner. Jason had an innate knack for understanding how to employ technology solutions in order to truly solve RECALL\'s business problems. He never got caught up in implementing technology for technology sake. Jason was a leader, provided innovative thoughts and ideas, and professionally challenged the business when he felt RECALL was making decisions against their best interests. He was also respectful of his vendors and treated them as true business partners.”","Gilberto Vissani “Jason is a very dedicate professional, easy to work with him, focused to provide solutions in IT , BI and Development to help internal and external customers. I recommend Jason to any IT area due your personality, flexibility and way to provide solutions.”"]'] User: ['Phil Diette', "I'm an analytics leader that is excited to help solve complex business problems with data-driven insights. I am passionate about unlocking the full potential of my team through excellence as a people manager and working cross-functionally in ways that leverage everyone's strengths and perspectives.", 'Director of Analytics and BI at Jobcase, Inc.', 'Jobcase, Inc.', '[{"company":"Jobcase, Inc.","company_id":"jobcase-inc-","industry":"Internet Publishing","location":"Cambridge, Massachusetts, United States","positions":[{"description":"Helping build the social platform dedicated to empowering the world\'s workers Helping build the social platform dedicated to empowering the world\'s workers","duration":"Jun 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Jobcase, Inc.","title":"Director of Analytics and BI"}],"url":"https://www.linkedin.com/company/jobcase-inc-"},{"company":"CarGurus","company_id":"cargurus","location":null,"positions":[{"description":"","duration":"Jul 2020 Jun 2021 1 year","duration_short":"1 year","end_date":"Jun 2021","start_date":"Jul 2020","subtitle":"CarGurus","title":"Senior Manager, Data Analytics"},{"description":"- Built a team of data analysts to support CarGurus\' subscription pricing and go-to-market strategy.- With several teams reeling from months of inaccurate revenue data, I led a cross-functional task force that built a new foundation for our revenue data.","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"CarGurus","title":"Manager, Data Analytics"},{"description":"With data analysis and machine learning, I replaced the outdated subscription pricing model for our core products:- Built a machine-learning based customer segmentation model (python/scikit-learn)- Performed analyses to inform pricing for each customer segment (SQL, python, matplotlib)- Drove alignment on new pricing with leadership and sales teams- Coded new model into scalable Python codebase- Worked cross-functionally with Sales Ops and CRM teams to productionize prices in Salesorce","duration":"Dec 2017 Jul 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2019","start_date":"Dec 2017","subtitle":"CarGurus","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/cargurus"},{"company":"athenahealth","company_id":"athenahealth","location":null,"positions":[{"description":"• Spearheaded the use of Looker to drive data democratization in product teams. Created a minimum viable product that consolidated data sources, simplified report automation and visualization, and leveraged a new Snowflake data lake.• Segmented users into different personas with cluster analysis to help product teams better understand them.","duration":"2017 2017 less than a year","duration_short":"less than a year","end_date":"2017","start_date":"2017","subtitle":"athenahealth","title":"Data Science Team - Senior Member Of Technical Staff"},{"description":"Served as primary data analysis resource for a portfolio of strategic clients, providing data-driven insights that helped them unlock revenue. Presented recommendations to both account managers and external clients, including C-Suite executives.","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"athenahealth","title":"Client Analytics Team - Senior Analytics Associate"}],"url":"https://www.linkedin.com/company/athenahealth"},{"company":"Etiometry Inc.","company_id":"etiometry-llc","location":"","positions":[{"description":"Graduate internship at a biotech startup developing predictive analytics for the intensive care unit. Created return on investment model that translated the company’s risk-based analytics into clinical and financial impacts – showed economic viability of technology to prospective customers and investors. Graduate internship at a biotech startup developing predictive analytics for the intensive care unit. Created return on investment model that translated the company’s risk-based analytics into clinical and financial impacts – showed economic viability of technology to prospective customers and investors.","duration":"2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"2014","subtitle":"Etiometry Inc.","title":"Graduate Intern"}],"url":"https://www.linkedin.com/company/etiometry-llc"},{"company":"US Navy","company_id":"us-navy","location":null,"positions":[{"description":"Grew my communication and presentation skills by training all junior submarine officers stationed in CT. Developed standardized training materials to be used across the submarine force.","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"US Navy","title":"Submarine Tactics Course Coordinator and Instructor"},{"description":"Served in several leadership and management roles that gave me deep experience in leading teams, working cross-functionally to achieve objectives, and presenting to senior leadership.","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"US Navy","title":"Submarine Division Officer"},{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"US Navy","title":"Student - Naval Nuclear Power Training Command"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Evan Butler “Based on Phil’s success at Etiometry, he has my highest recommendation. I was Phil’s direct supervisor when he was a graduate intern at my company. Phil impressed me both with his analytical abilities and his collaborative spirit. Phil’s analytical ability allowed him to familiarize himself with the company’s operations and technologies in a surprisingly short amount of time. Although Etiometry’s technology is at the cutting edge of data analytics and physiological modeling, Phil quickly grasped the theory behind it. Once Phil had tackled this, he then used his analytical ability to identify and teach himself the medical concepts necessary to fully understand the clinical impacts of our technology and then built upon this understanding to quantify its economic impact when he developed an ROI model. Also, Phil impressed me with the collaborative spirit he showed in working with the CTO and CMO in developing the ROI model and seeking opportunities to help the sales and research teams. Phil has been a great addition to my team and will be missed.”","John Baber “I served with Phil onboard the USS TUCSON in Pearl Harbor from 2009-2011. Phil was one of the best and most gifted submarine officers I served with. His analytical problem solving ability coupled with his strong leadership skills made him well respected up and down our chain of command. When Phil reported to the ship it was in a very difficult place with morale and performance issues. Through his work ethic, leadership ability, and strong performance under pressure and stress in less than two years the ship had a wildly successful deployment and was a great place to work. I would consider myself lucky to work with Phil again. ”"]']### Assistant: The agent's job is to consult with stakeholders and develop strategic plans for analytics and business intelligence programs, and today, the agent is reaching out to the user to discuss potential collaboration on unlocking the full potential of the user's team through data-driven insights.
### Human: Agent: ['Tanya Zyabkina', 'Are you struggling to get value out of your data? Are your functional divisions reporting great results while overall profitability suffers? Do you feel like you spent a lot of money for the data to tell you what you already knew? I can help you turn your data into relevant, actionable, and insightful guidance on how to cut costs and improve sales. My expertise is bringing business and data together, by understanding the business problem and finding appropriate methods to inform the decision. Learn more on my site: https://zyabkina.com/ My 15 years of experience practicing analytics with Fortune 500 consumer companies gives me the ability to anticipate which analytical projects are worth doing, and which are a waste a effort. My expertise ranges from consumer insight (aka market research) to figuring out the effectiveness of business programs. I am an expert in developing analysis/testing methodology and answering "did it work and how can we do it better?" kinds of questions. Highlights: * Reduced cost of direct mail by $10M a year without compromising sales * Developed guidelines that optimized promotion rate expiration strategy for a major telecommunications provider with a total impact of $5M a year * Delivered analytical reports that helped regulators approve a $79B acquisition of Time Warner Cable by Charter Communications Skills: Transaction Analytics: Ad Hoc, KPIs, Reports, Dashboards Data Visualization and Storytelling Market Research: Qualitative, Quantitative Customer Satisfaction Tracking Building Analytical Teams Developing Analytics Roadmaps Pricing Optimization Marketing Mix Models Predictive Models Advanced Analytics Telecom Churn and Retention Machine Learning Image Classification / Computer Vision Advanced Analytics You can contact me directly linkedin@zyabkina.com #analytics #datascience #AI #statistics', 'Helpful Analytics Advisor \| Data Science, AI, Analytics ✔️ Decisions based on data ✔️ Building productive analytical teams ✔️ Data you can trust', 'Probabilistically', '[{"company":"Probabilistically","company_id":"always-learning-page","industry":"Business Consulting and Services","location":"Columbus, Ohio Area","positions":[{"description":"➤ Helping companies make better decisions based on data.➤ Improving marketing targeting to save costs and achieve better results.➤ Churn analytics and retention offer optimization.➤ AI for marketing analytics. Exploring ways to automate gathering and processing of unstructured data for further analysis. Applications in image classification and NLP.➤ Data visualization. Pretty charts are my hobby. ➤ Helping companies make better decisions based on data.➤ Improving marketing targeting to save costs and achieve better results.➤ Churn analytics and retention offer optimization.➤ AI for marketing analytics. Exploring ways to automate gathering and processing of unstructured data for further analysis. Applications in image classification and NLP.➤ Data visualization. Pretty charts are my hobby.","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Probabilistically","title":"Principal"}],"url":"https://www.linkedin.com/company/always-learning-page"},{"company":"Spectrum","company_id":"spectrum","location":"Columbus, Ohio Area","positions":[{"description":"➤ Developed data driven guidelines for the second largest US cable company to optimize pricing strategy around promotion expiration and customer retention offers. ➤ Responsible for fulfilling subscriber data requests from the government regulators reviewing the $78.7 billion acquisition of Time Warner Cable by Charter Communications (aka Spectrum). ➤ Developed data driven guidelines for the second largest US cable company to optimize pricing strategy around promotion expiration and customer retention offers. ➤ Responsible for fulfilling subscriber data requests from the government regulators reviewing the $78.7 billion acquisition of Time Warner Cable by Charter Communications (aka Spectrum).","duration":"Mar 2013 May 2017 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2017","start_date":"Mar 2013","subtitle":"Spectrum","title":"Director of Marketing Analytics"}],"url":"https://www.linkedin.com/company/spectrum"},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":null,"positions":[{"description":"➤ Improved understanding and reporting of subscriber disconnects by analyzing relationships among disconnect reasons, tenure, product holding, and demographic variables. ➤ Analyzed the impact of rate increase on subscriber behavior and helped Finance and Marketing develop a more purposeful rate increase approach.➤ Helped the company regionalize and consolidate direct mail execution and backend analytics.","duration":"Jul 2011 Mar 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2013","start_date":"Jul 2011","subtitle":"Time Warner Cable","title":"Director, Retention Analytics"},{"description":"➤ Introduced subscriber and revenue reporting to the Midwest Region that created alignment between Marketing and Finance.➤ Consolidated direct mail targeting, execution, and analysis at the regional level. Executed all residential acquisition and upgrade mail for a region with 6M targets. Introduced rigorous analytical reporting for direct mail campaigns.➤ Tested direct mail cadence, and issued frequency guidelines that helped save millions in costs a year without jeopardizing connects.","duration":"Mar 2007 Jul 2011 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2011","start_date":"Mar 2007","subtitle":"Time Warner Cable","title":"Director, Database Marketing and Analytics"}],"url":"https://www.linkedin.com/company/time-warner-cable"},{"company":"AutoZone, Inc","company_id":"autozone","location":"Memphis, Tennessee, United States","positions":[{"description":"➤ Provided a full range of analytical support to the Marketing department, including testing and measurement, marketing mix modeling, market research, customer satisfaction measurement.➤ Completed two strategic analyses projects that helped the company choose high level pricing and sales direction. ➤ Provided a full range of analytical support to the Marketing department, including testing and measurement, marketing mix modeling, market research, customer satisfaction measurement.➤ Completed two strategic analyses projects that helped the company choose high level pricing and sales direction.","duration":"Jul 2004 Feb 2007 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2007","start_date":"Jul 2004","subtitle":"AutoZone, Inc","title":"Sr. Marketing Analyst"}],"url":"https://www.linkedin.com/company/autozone"},{"company":"L Brands","company_id":"lbrands","location":"Columbus, Ohio Metropolitan Area","positions":[{"description":"➤ Helped improve strategic positioning of Victoria\'s Secret and Express brands through consumer/competitive research, product launch hindsights, and analysis of purchasing patterns using customer transaction database. ➤ Helped improve strategic positioning of Victoria\'s Secret and Express brands through consumer/competitive research, product launch hindsights, and analysis of purchasing patterns using customer transaction database.","duration":"Aug 2001 Mar 2004 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2004","start_date":"Aug 2001","subtitle":"L Brands","title":"Sr. Brand Analyst"}],"url":"https://www.linkedin.com/company/lbrands"}]', '["Svetlana 🌀 Parilova “Tanya is an impressive professional and human being with a rare combination of excellent personal skills and high level technical skills. ”","Elaine Lofton “Tanya is a very critical thinker and detailed analyst with extensive knowledge in analyzing marketing results.”","Jose Marrero “Tanya was terrific to work with. As Senior Analyst she took great pride in delivering information and analyses on time and with accuracy. Tanya is skilled with statistical analysis and was not afraid to step in and take charge when results were in danger of being mis-read or mis-interpreted. Tanya was also quite adept at driving efficiency by devising tools that helped streamline key decisions needed to set up and read test markets or key initiaitves. She is a strong team player who takes pride in her work and contributions.”"]'] User: ['Simran Assudani (Simmy)', 'Marketing Analytics graduate student with a diverse skill set including a broad-based understanding of marketing, data analytics, content creation, digital marketing, consumer insights and research; a strong work ethic with the ability to take lead and accomplish goals; a self-starter, detail-oriented, and a successful problem-solver. I work extensively on data related to customers’ journey through the marketing funnel and help derive actionable insights and data-based recommendations to the growth team while helping leadership drive business through informed decisions.', 'Marketing Data Analyst Intern at Bentley Systems', 'Bentley Systems', '[{"company":"Bentley Systems","company_id":"bentley-systems","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Bentley Systems","title":"Marketing Data Analyst Intern"}],"url":"https://www.linkedin.com/company/bentley-systems"},{"company":"DePaul University","company_id":"depaul-university","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"DePaul University","title":"Digital Marketing Analyst"}],"url":"https://www.linkedin.com/company/depaul-university"},{"company":"Kellstadt Marketing Group (KMG)","company_id":"kellstadt-marketing-group","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Kellstadt Marketing Group (KMG)","title":"Director of Public Relations and Membership"}],"url":"https://www.linkedin.com/company/kellstadt-marketing-group"},{"company":"DePaul University - Charles H. Kellstadt Graduate School of Business","company_id":"depaul-university---charles-h.-kellstadt-graduate-school-of-business","location":"United States","positions":[{"description":"•Led a team by monitoring donor acquisition, donor retention by having effective communicationwith the stakeholders.•Identified new donors and sponsors while maintaining a relationship with current partners anddonors.•Developed effective proposals for grants, fundraising, marketing material not limited to contentcreation and communication.•Liaise with internal and external stakeholders to develop brochures, marketing strategy and annualreports by creating a dashboard for institutional fundraising in Tableau.","duration":"Sep 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Sep 2020","subtitle":"DePaul University - Charles H. Kellstadt Graduate School of Business","title":"Digital Telefund Executive"}],"url":"https://www.linkedin.com/company/depaul-university---charles-h.-kellstadt-graduate-school-of-business"},{"company":"Satguru Computers","company_id":null,"location":"Mumbai, Maharashtra, India","positions":[{"description":"•Defined & executed the marketing and communication activities according to the marketing plan•Led agency\'s internal digital marketing initiatives•Worked on Ad Hoc projects for multiple digital campaigns for setting up automated reporting bybuilding Dashboards from data collected from various sources on Tableau/Excel.• Performed Quality Analysis on the reports from Google Analytics, to work on the migration of reporting to Google Analytics-Tableau framework for data and visualization.•Designing and implementing a customer retention model to measure and strategize customeracquisition.•Spearheaded a viral digital campaign for one of the company\'s new products.","duration":"Sep 2019 Aug 2020 1 year","duration_short":"1 year","end_date":"Aug 2020","start_date":"Sep 2019","subtitle":"Satguru Computers","title":"Digital Marketing Manager"}],"url":""},{"company":"Ramola Cine Ads","company_id":"ramolacineads","location":"Bhandup","positions":[{"description":"•Wrote Press releases for Targeted Media•Developed Marketing Strategies for various Marketing Campaigns using Google Adwords,Hubspot, Mailchimp.•Optimizing and Managing all Social Media accounts•Developed Product messages to attract new customers•Assisting in setting-up and organizing, facilitating Trade Shows","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Ramola Cine Ads","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/ramolacineads"},{"company":"The Minimal Company","company_id":"the-minimal-company","location":"Mulund","positions":[{"description":"•Worked on creating new strategies for digital and social media•Content marketing, Content Curation, and developed plans to bring more customers on-board, Developed Marketing Strategies for various Marketing Campaigns•Created New Database for potential clients using MS Access, MS Excel•Maintained and Analysed Data of Existing Clients using advanced Excel•Successfully brought over $ 300,000 within a period of 2 months","duration":"Nov 2018 Jan 2019 3 months","duration_short":"3 months","end_date":"Jan 2019","start_date":"Nov 2018","subtitle":"The Minimal Company","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/the-minimal-company"},{"company":"Kalpataru Limited","company_id":"kalpataru-limited","location":"Santacruz","positions":[{"description":"•Worked on various Real Estate projects- Luxury and Affordable Housing•Designing e-brochure for the upcoming projects•Evaluated Sales mangers’ comprehension for the projects.","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Kalpataru Limited","title":"Product Development Intern"}],"url":"https://www.linkedin.com/company/kalpataru-limited"},{"company":"On Board Films","company_id":null,"location":"Andheri","positions":[{"description":"•Analyzed existing content on YouTube•Developed new YouTube Marketing Strategies•Assisted in creating the \\"MyChabutra App\\"•Worked on various digital media platforms specially YouTube. •Articulated descriptions of various videos and YouTuber\'s on board. •Suggested ratings for the online streaming videos.","duration":"Jun 2017 Jul 2017 2 months","duration_short":"2 months","end_date":"Jul 2017","start_date":"Jun 2017","subtitle":"On Board Films","title":"Digital Marketing Intern"}],"url":""},{"company":"Studysid","company_id":"studysid.com","location":"","positions":[{"description":"•Developed various Marketing Strategies for Marketing Campaigns•Created new campaigns•Expanded overall digital presence•Recruited people in order to expand Study Sid’s online reach.","duration":"May 2017 Jun 2017 2 months","duration_short":"2 months","end_date":"Jun 2017","start_date":"May 2017","subtitle":"Studysid","title":"Digital Marketing Intern"}],"url":"https://www.linkedin.com/company/studysid.com"},{"company":"RELIANCE JIO MEDIA PRIVATE LIMITED","company_id":null,"location":"Welingkar College","positions":[{"description":"•Created content for various online platformsfocusing on Video Content•Assisted in Pre-Production and Production. •Analysed and researched Market Trends and Target Audience for Fashion and Lifestyle.•Assisted in creating the JioApp.","duration":"Oct 2016 Nov 2016 2 months","duration_short":"2 months","end_date":"Nov 2016","start_date":"Oct 2016","subtitle":"RELIANCE JIO MEDIA PRIVATE LIMITED","title":"Content Marketing Intern"}],"url":""}]', '["Drishti Budhwani “One of the best co-worker! She has the leadership qualities to ride a team and get the task done efficiently. Complete dedication towards their goal is something that comes naturally to her. ”","Jeet Chudawala “I worked with Simran as a team member. She has been an excellent leader in managing multiple projects. She possesses outstanding Marketing and Data Analytical skills. With her extensive experience and passion for Marketing, I believe she will be a great fit for any organization. ”"]']### Assistant: The agent's job is to help companies make better decisions based on data, and today the user is reaching out to the agent because they need actionable insights and data-based recommendations to drive their marketing growth.
### Human: Agent: ['Therese Kopiwoda', "I help pet business professionals launch or improve their company's use of live stream video and social media marketing to help them get new clients / customers. TOPICS FOR YOUR BLOG POSTS OR LIVE STREAM BROADCASTS ► Get my free download with over 150 topics right here: bit.ly/50topics CONTACT ME Want to up your game with social media or live streaming video? Contact me - I'd love to help! Email me at theresekopiwoda@gmail.com. Specialties: Social networking for pet industry & other business professionals, Live Stream Broadcasting, WordPress web design, blog setup and coaching, organizational skills. Coaching and consulting for Periscope, LinkedIn, Twitter, Facebook, and other social media tools.", 'Social Media Consulting \| Web Designer \| Pet Business Entrepreneur', 'Social Media Hound', '[{"company":"Social Media Hound","company_id":null,"location":"United States","positions":[{"description":"I have worked in the pet industry for over 15 years, and am a website designer, social media consultant, and Canva designer for pet businesses. I have worked in the pet industry for over 15 years, and am a website designer, social media consultant, and Canva designer for pet businesses.","duration":"Apr 2008 - Present 14 years 2 months","duration_short":"14 years 2 months","end_date":"Present","start_date":"Apr 2008","subtitle":"Social Media Hound","title":"Social Media Consultant, Web Designer, Canva Designer"}],"url":""},{"company":"PetsitUSA","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2002 Sep 2012 10 years","duration_short":"10 years","end_date":"Sep 2012","start_date":"Oct 2002","subtitle":"PetsitUSA","title":"Founder"}],"url":""},{"company":"When Everything Clicks","company_id":null,"location":"","positions":[{"description":"","duration":"May 2009 Oct 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2011","start_date":"May 2009","subtitle":"When Everything Clicks","title":"Social Media Educator"}],"url":""},{"company":"Austin Pet First Aid","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2007 Oct 2011 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 2011","start_date":"Jun 2007","subtitle":"Austin Pet First Aid","title":"Pet First Aid & CPR Instructor"}],"url":""},{"company":"LucyGirl Pet Sitting","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2001 Sep 2011 10 years 1 month","duration_short":"10 years 1 month","end_date":"Sep 2011","start_date":"Sep 2001","subtitle":"LucyGirl Pet Sitting","title":"Professional Pet Sitter"}],"url":""},{"company":"PetConnection","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2011 Jul 2011 5 months","duration_short":"5 months","end_date":"Jul 2011","start_date":"Mar 2011","subtitle":"PetConnection","title":"Blogger"}],"url":""},{"company":"Rx.com","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1999 May 2001 2 years","duration_short":"2 years","end_date":"May 2001","start_date":"Jun 1999","subtitle":"Rx.com","title":"Editorial Researcher"}],"url":""}]', '["Adette Quintana “Therese is invaluable as a social media expert as well as web designer. She was thorough and helpful through the entire process of my website design. She was also extremely patient in working with my ideas and explaining the website process. Her expertise in social media has been incredibly helpful for my business. I VERY highly recommend Therese!”","David S. Greene “I have served as Therese\'s editor at Pet Connection since she joined the team in 2011. Therese is one of our most valuable and most professional writers. She writes fluidly, coherently, and on deadline with a reliability that makes working with her a true pleasure. Therese is already an accomplished writer with complete command of her material, but she is always seeking to improve her craft, and strives to become even better. That one trait alone can account for the difference between a good writer and a great writer. I count myself fortunate to say I work with Therese Kopiwoda.”"]'] User: ['Scott Phillips', 'Specialties: Desktop/Laptop/Server HardwarePC/Server Software and OSPC Upkeep/RepairVirus removal and preventionWindows 95/98/2000/ME/XP/Vista/7/8/10/Server 08/12/16/2019Microsoft Office SuiteServer installation and implementationMicrosoft Exchange implementationMicrosoft Office 365', 'Systems and Support Manager at Boone County Government, Missouri', 'Boone County Government, Missouri', '[{"company":"Boone County Government, Missouri","company_id":"boone-county-government-missouri","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Boone County Government, Missouri","title":"Systems and Support Manager"}],"url":"https://www.linkedin.com/company/boone-county-government-missouri"},{"company":"43Tc","company_id":"43tc","location":"Columbia, Missouri Area","positions":[{"description":"","duration":"Mar 2015 Feb 2020 5 years","duration_short":"5 years","end_date":"Feb 2020","start_date":"Mar 2015","subtitle":"43Tc","title":"Service and Delivery Lead"}],"url":"https://www.linkedin.com/company/43tc"},{"company":"Access Systems, Inc.","company_id":"access-systems-inc-","location":"Des Moines, Iowa Area","positions":[{"description":"I worked with a team of very knowledgeable and capable technicians to take care of a large number of IT customers.","duration":"Jan 2012 Mar 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2015","start_date":"Jan 2012","subtitle":"Access Systems, Inc.","title":"Information Systems Engineer"}],"url":"https://www.linkedin.com/company/access-systems-inc-"},{"company":"Microsoft","company_id":"microsoft","location":"Des Moines, Iowa Area","positions":[{"description":"Was part of the team that physically installed most of the major initial switches, routers and servers. Also was a backup warehouse worker. Unfortunately some of the working conditions were not ideal due to continuing issues with construction.","duration":"Jun 2011 Nov 2011 6 months","duration_short":"6 months","end_date":"Nov 2011","start_date":"Jun 2011","subtitle":"Microsoft","title":"Deployment Technician"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Iowa Computer Repair","company_id":"iowa-computer-repair","location":"","positions":[{"description":"Repaired, updated and maintained desktop and laptop computers for many home users as well as several businesses. Managed the repair shop staff and operations after moving.","duration":"Feb 2009 Feb 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2011","start_date":"Feb 2009","subtitle":"Iowa Computer Repair","title":"Shop Manager"}],"url":"https://www.linkedin.com/company/iowa-computer-repair"}]', '["“Scott Phillips is a talented technician, with a strong work ethic and an even stronger desire and ability to learn new things. A man of high moral character, he approaches his every interest with passion - both inside and outside of the workplace. Scott started with Iowa Computer Repair as a fledgling break/fix technician and quickly earned his stripes as a dependable source of solutions to problems and information on where to go next. Customers appreciated his gentle demeanor and operational effectiveness; management appreciated his ability to stay at the top of his game, continually improving his skill-set, while still keeping everything running. Soon, he was regularly tasked with projects, problems, and situations that forced him out of his comfort zone. He embraced these situations with character and grace and mastered them forcefully. Upon being promoted to shop manager, Scott was often put in the position of evaluating, hiring, training, and managing technicians much older and potentially more experienced than himself. Good at multi-tasking, Scott is also very detail-oriented. Always embracing new challenges, his “can-do” attitude and ever-growing skill-set will serve any organization well.”","“Scott was instrumental in helping with the start of Microsoft Data Center. He is a great wealth of knowledge and what he does not already know he picks up quickly. He always applies himself to the task at had and is ready to help others when needed. There is no need to check on his work as he always accomplished his workload with professionalism and quickly.”"]']### Assistant: The agent's job is to help pet business professionals launch or improve their company's use of live stream video and social media marketing, and today the user is reaching out to the agent because they need assistance with desktop and server hardware, software, upkeep, repair, and virus removal in their role as the Systems and Support Manager at Boone County Government.
### Human: Agent: ['Erick Chavarria', 'We33 change family legacies by placing professionals on the track to Business Ownership. Actively looking to build my Network, and share IDEAS where we all can connect and advance.', 'Chief Entrepreneurial Talent Officer Stay @ Home Opportunities', 'THE DISTRICT 33', '[{"company":"THE DISTRICT 33","company_id":null,"location":"United States","positions":[{"description":"","duration":"Sep 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Sep 2016","subtitle":"THE DISTRICT 33","title":"Talent Coordinator"}],"url":""},{"company":"State Farm","company_id":"state_farm","location":"Aurora, Il","positions":[{"description":"","duration":"Aug 2012 Aug 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2016","start_date":"Aug 2012","subtitle":"State Farm","title":"Personal Lines Specialist"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Illinois Department of Children and Family Services","company_id":"illinois-department-of-children-and-family-services","location":"","positions":[{"description":"","duration":"Jan 2002 Jan 2013 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jan 2013","start_date":"Jan 2002","subtitle":"Illinois Department of Children and Family Services","title":"DCFS Consultant"}],"url":"https://www.linkedin.com/company/illinois-department-of-children-and-family-services"}]', '["Anthony Gardner “Erick is a marketer and grinds at everything he does in order to make people successful. He\'s a top talent for recruiting in the industry and can attract top talent away from anywhere. He\'s an asset to Farmers. ”","Priscilla Martinez “Exploring what career options/moves are out there for you can be frustrating and exhausting. Erick is very knowledgeable not just with Farmers but in the insurance industry as a whole. He aligns your goals with the best route for you in any program/role available. Major PLUS- habla espanol! ”"]'] User: ['Robert Vanderwerker, CFP, CFA', 'Retired to Rehoboth Beach, Delaware effective August 2015. Intend to consult and/or teach, recognizing the need for financial literacy and planning education at all ages.', 'Retired Financial Consultant', 'Currently retired', '[{"company":"Currently retired","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Currently retired","title":"Counselor"}],"url":""},{"company":"MetLife","company_id":"metlife","location":null,"positions":[{"description":"","duration":"1999 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1999","subtitle":"MetLife","title":"Senior Case Consultant"},{"description":"","duration":"Jul 1999 Jul 2015 16 years 1 month","duration_short":"16 years 1 month","end_date":"Jul 2015","start_date":"Jul 1999","subtitle":"MetLife Financial Services","title":"Senior Case Consultant"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"KPMG","company_id":"kpmg","location":"","positions":[{"description":"","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"KPMG","title":"Financial Consultant"}],"url":"https://www.linkedin.com/company/kpmg"},{"company":"Northern NJ Society of the ICFP","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Northern NJ Society of the ICFP","title":"VP - Education"}],"url":""},{"company":"Manufacturers Hanover Trust","company_id":"manufacturers-hanover-trust","location":"","positions":[{"description":"Portfolio Manager Portfolio Manager","duration":"1987 1989 2 years","duration_short":"2 years","end_date":"1989","start_date":"1987","subtitle":"Manufacturers Hanover Trust","title":"Vice President"}],"url":"https://www.linkedin.com/company/manufacturers-hanover-trust"},{"company":"The Equitable Life Assurance Society","company_id":null,"location":"","positions":[{"description":"","duration":"1971 1987 16 years","duration_short":"16 years","end_date":"1987","start_date":"1971","subtitle":"The Equitable Life Assurance Society","title":"Vice President"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Supply Officer on USS America (CVS-66) and USS Wahkiakum County (LST-1162) Supply Officer on USS America (CVS-66) and USS Wahkiakum County (LST-1162)","duration":"1968 1970 2 years","duration_short":"2 years","end_date":"1970","start_date":"1968","subtitle":"US Navy","title":"Lt JG - Supply Officer"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Richard Gilman “Bob, has been a great resource when it comes to financial planning strategies and issues.”","Gordon Homes “Bob is an essential member of my team. His strong commitment is a great asset, as is his knowledge and expertise. It is a pleasure to work with Bob.”"]']### Assistant: The agent's job is to connect professionals and advance their careers, and today, the agent is reaching out to the user because they need to discuss potential financial consulting opportunities in order to utilize the user's expertise and knowledge in financial planning strategies.
### Human: Agent: ['Hanan Ali', 'I plan to complete a Post Doctorate fellowship in Toxicology and/ or Microbiology and publish many novels novel studies of the genetic mechanisms related to microbial and toxicity pathways.', 'Toxicologist internship at Michigan Department of Environment, Great Lakes, and Energy', 'Michigan Department of Environment, Great Lakes, and Energy', '[{"company":"Michigan Department of Environment, Great Lakes, and Energy","company_id":"michigan-department-of-environment-great-lakes-and-energy","industry":"Government Administration","location":"Michigan, United States","positions":[{"description":"Michigan.gov/EGLE","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Michigan Department of Environment, Great Lakes, and Energy","title":"Toxicologist"}],"url":"https://www.linkedin.com/company/michigan-department-of-environment-great-lakes-and-energy"},{"company":"National Science Foundation (NSF)","company_id":"national-science-foundation","location":"Texas, United States","positions":[{"description":"","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"National Science Foundation (NSF)","title":"Associate Research Fellow"}],"url":"https://www.linkedin.com/company/national-science-foundation"},{"company":"Texas Southern University","company_id":"texas-southern-university","location":"","positions":[{"description":"","duration":"Nov 2017 Apr 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2021","start_date":"Nov 2017","subtitle":"Texas Southern University","title":"Graduate Research/Lab coordinator"}],"url":"https://www.linkedin.com/company/texas-southern-university"},{"company":"Duke University","company_id":"duke-university","location":"United States","positions":[{"description":"","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Duke University","title":"Infectious Dis Instructor"}],"url":"https://www.linkedin.com/company/duke-university"},{"company":"FORTIS Colleges and Institutes","company_id":"fortis-colleges-and-institutes","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Sep 2016 Jan 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2018","start_date":"Sep 2016","subtitle":"FORTIS Colleges and Institutes","title":"Clinical Laboratory Instructor"}],"url":"https://www.linkedin.com/company/fortis-colleges-and-institutes"},{"company":"University of Sulaimani","company_id":"university-of-sulaimani","location":"As Sulaymānīyah, Iraq","positions":[{"description":"Microbiology/Immunology","duration":"Mar 2013 Mar 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2016","start_date":"Mar 2013","subtitle":"University of Sulaimani","title":"Associate Researcher/ Faculty"}],"url":"https://www.linkedin.com/company/university-of-sulaimani"},{"company":"Sanofi","company_id":"sanofi","location":"Baghdad, Iraq","positions":[{"description":"","duration":"May 2011 Oct 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 2014","start_date":"May 2011","subtitle":"Sanofi","title":"Professional Medical Representative"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"University of Baghdad","company_id":"university-of-baghdad","location":"Baghdad, Iraq","positions":[{"description":"Microbiology/ Immunology Graduate Program","duration":"Oct 2010 Feb 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2013","start_date":"Oct 2010","subtitle":"University of Baghdad","title":"Graduate Research Assisting"}],"url":"https://www.linkedin.com/company/university-of-baghdad"},{"company":"University of Sulaimani","company_id":"university-of-sulaimani","location":"Sulaymaniyah, As Sulaymānīyah, Iraq","positions":[{"description":"Clinical Pathology Department","duration":"Feb 2008 Aug 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2010","start_date":"Feb 2008","subtitle":"University of Sulaimani","title":"Laboratory Manager"}],"url":"https://www.linkedin.com/company/university-of-sulaimani"}]', '["“Hanan is a microbiologist at heart, she loves her work and is extremely innovative. She likes to learn new methods to optimize her procedures. She is self driven, result oriented and hardworking.”","“Ms. Hanan Ali is an excellent scientific presenter in her field; we previously collaborated by organizing multiple workshops and presentations at the graduate level on Covid 19 epidemiology and diagnosis procedures. She has content that is worth the time of her audience. She has professional and scientific delivery skills, which come in handy when speaking in front of a large group.”"]'] User: ['Walter Marlowe', 'Association Management Executive - 30+ years Civil Engineer - 6 years', 'Executive Director at Water Environment Federation', 'Water Environment Federation', '[{"company":"Water Environment Federation","company_id":"water-environment-federation","industry":"Environmental Services","location":"Alexandria, VA","positions":[{"description":"Chief Staff Executive Chief Staff Executive","duration":"Sep 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Water Environment Federation","title":"Executive Director"}],"url":"https://www.linkedin.com/company/water-environment-federation"},{"company":"American Association of Pharmaceutical Scientists (AAPS)","company_id":"american-association-of-pharmaceutical-scientists","location":"Arlington, Virginia","positions":[{"description":"Chief Staff Executive Chief Staff Executive","duration":"Jan 2015 Sep 2019 4 years 9 months","duration_short":"4 years 9 months","end_date":"Sep 2019","start_date":"Jan 2015","subtitle":"American Association of Pharmaceutical Scientists (AAPS)","title":"Executive Director"}],"url":"https://www.linkedin.com/company/american-association-of-pharmaceutical-scientists"},{"company":"Construction Specifications Institute","company_id":"construction-specifications-institute","location":"Alexandria, Virginia","positions":[{"description":"Chief Staff Executive Chief Staff Executive","duration":"Jan 2007 Dec 2014 8 years","duration_short":"8 years","end_date":"Dec 2014","start_date":"Jan 2007","subtitle":"Construction Specifications Institute","title":"Executive Director/CEO"}],"url":"https://www.linkedin.com/company/construction-specifications-institute"},{"company":"American Society of Civil Engineers","company_id":"americansocietyofcivilengineers","location":"","positions":[{"description":"","duration":"Feb 2001 Jan 2007 6 years","duration_short":"6 years","end_date":"Jan 2007","start_date":"Feb 2001","subtitle":"American Society of Civil Engineers","title":"Director"}],"url":"https://www.linkedin.com/company/americansocietyofcivilengineers"},{"company":"National Society of Professional Engineers","company_id":"national-society-of-professional-engineers","location":"","positions":[{"description":"","duration":"Jun 1998 Jun 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2000","start_date":"Jun 1998","subtitle":"National Society of Professional Engineers","title":"Associate Executive Director"}],"url":"https://www.linkedin.com/company/national-society-of-professional-engineers"},{"company":"American Society of Civil Engineers","company_id":"americansocietyofcivilengineers","location":"New York & Washington","positions":[{"description":"Technical manager leading professional association activities in multiple civil engineering disciplines. Technical manager leading professional association activities in multiple civil engineering disciplines.","duration":"Nov 1991 May 1998 6 years 7 months","duration_short":"6 years 7 months","end_date":"May 1998","start_date":"Nov 1991","subtitle":"American Society of Civil Engineers","title":"Manager"}],"url":"https://www.linkedin.com/company/americansocietyofcivilengineers"},{"company":"The RBA Group","company_id":"the-rba-group","location":"","positions":[{"description":"","duration":"Jun 1987 Oct 1991 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 1991","start_date":"Jun 1987","subtitle":"The RBA Group","title":"Civil Engineer"}],"url":"https://www.linkedin.com/company/the-rba-group"},{"company":"Deleuw Cather & Co","company_id":"deleuw-cather-&-co","location":"New York, New York","positions":[{"description":"","duration":"Nov 1985 Jun 1987 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 1987","start_date":"Nov 1985","subtitle":"Deleuw Cather & Co","title":"Civil Engineer"}],"url":"https://www.linkedin.com/company/deleuw-cather-&-co"}]', '["Michael Debiak “I had the distinct pleasure of serving on the Institute Board and being the Northeast Region President when we hired Walter as the Executive Director/CEO. CSI was going through a difficult transition and Walter came in to face many challenges at one time that most associates do not experience in their life-times no less all at once. And through it all Walter has shown that he can not only lead his staff, but also the disparate group of professional members. Walter has demonstrated strong financial management and leadership skills.”","Kate Van Name “Walter Marlowe is an outstanding leader and visionary. When working with Walt on projects he was quick to add innovative, yet highly productive, improvements to strategies and recommendations. Projects improved substantially due to Walt\'s attention to detail and serious consideration he gave to everything in which he was involved. Walt\'s thoughtfulness and carefulness was always appreciated as we launched together new thoughts, ideas, and methods into established associations. He didn\'t mind pushing the envelop but he did it in a calm and practical manner. I learned a lot from watching Walt and I value the experience I gained during those project engagements.”"]']### Assistant: The agent's job is to conduct scientific collaborations and presentations, and today, the agent is reaching out to the user because they need to discuss a potential partnership in organizing workshops and presentations on environmental engineering.
### Human: Agent: ['Sarah Moorhead', 'Skills;Marketing, Social Media, Management, Event Planning, Networking, Public Relations, Event Photography, Blogging, Presentations, Crisis Communication, Web Development, Clientele Development, Microsoft Office, Sports Marketing, Press Releases, Healthcare Management, Public Speaking, Branding, Campaigns, Typing, Leadership, Targeted Media, Market Research, Proofreading, KPI Reports, Proposal Preparation, Report Writing, Media Planning, Graphic Design, Interpersonal Communication, Customer Satisfaction, Time Management, Employee Training, Organization, Health Communication.Focused College Courses;Marketing, Business Management, Workplace Communication, Crisis Communication, Healthcare, Marketing, Business Media, Public Speaking, Persuasion Communication, Health Communication, Public Health, Business Negotiation, Social Entrepreneurship, Photography, Public Health.', 'Events and Social Media Manager at Bullard', 'Bullard', '[{"company":"Bullard","company_id":"bullard","industry":"Public Safety","location":"","positions":[{"description":"• Planning and coordinating large-scale trade shows, expos, and conventions all over the U.S.• Strategic marketing and advertising involvement for new products, company growth, and events• Content creator and manager of all corporate social media platforms (over 35,000 cumulative followers) • Company photographer for corporate products, website, literature, events, and social media• Tactical social media engagement, target marketing, advertising, and metric tracking• Retrieve, sort, and input new company leads into internal database• Writing and/or editing company\'s digital and printed ads, literature, and communications• Preparing company co-op credits, POS merchandise, literature orders, and event merchandise• Creating and presenting annual marketing budgets for company","duration":"Mar 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Bullard","title":"Events and Social Media Manager"}],"url":"https://www.linkedin.com/company/bullard"},{"company":"Pandora","company_id":"pandora-a-s","location":"Lexington, KY","positions":[{"description":"• Coordinating marketing, media management, advertising, visuals, and merchandising for individual franchise• Creating content for our Business Instagram (@PandoraofLexington), event coordinating, promotion planning, PR, content photographer and editor• Managing company’s hourly KPI, clientele building, customer service, sales analysis, inventory and opening/closing company• Supervising employees, strengthening store operations, and workplace organization • Coordinating marketing, media management, advertising, visuals, and merchandising for individual franchise• Creating content for our Business Instagram (@PandoraofLexington), event coordinating, promotion planning, PR, content photographer and editor• Managing company’s hourly KPI, clientele building, customer service, sales analysis, inventory and opening/closing company• Supervising employees, strengthening store operations, and workplace organization","duration":"Feb 2016 Mar 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2018","start_date":"Feb 2016","subtitle":"Pandora","title":"Assistant Manager and Social Media Manager"}],"url":"https://www.linkedin.com/company/pandora-a-s"},{"company":"Sarah Ashley Images","company_id":null,"location":"Lexington, KY","positions":[{"description":"• Owning, operating, managing, and growing a company that I started on my own• Creating and updating company website and portfolio• Building clientele base (over 300 clients in 4 years)• Producing professional photographs, editing photos, printing, shipping, graphic design• Ran all social media accounts and advertising for Sarah Ashley Images• Specialized in: Wedding, portrait, scenic, senior pictures, videography, product shots, engagement, family, and indoor/outdoor• Managed product/service pricing and all financials","duration":"Aug 2013 Aug 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2017","start_date":"Aug 2013","subtitle":"Sarah Ashley Images","title":"Professional Photographer"}],"url":""},{"company":"DICK\'S Sporting Goods","company_id":"dick%27s-sporting-goods","location":"","positions":[{"description":"• Building fixtures, following planograms, merchandising, inventory control• Customer communication, providing outstanding customer service, managing sales floor• Team leadership, workplace organization, employee training • Building fixtures, following planograms, merchandising, inventory control• Customer communication, providing outstanding customer service, managing sales floor• Team leadership, workplace organization, employee training","duration":"Feb 2014 Feb 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2016","start_date":"Feb 2014","subtitle":"DICK\'S Sporting Goods","title":"Sales Team Leader"}],"url":"https://www.linkedin.com/company/dick%27s-sporting-goods"}]', '["Kari Bentley “When Sarah and I were in college together, I can remember her being so organized and detail oriented. She is also very creative. She is smart and a go getter. When a project is presented to her, she analyzes all of the details and makes sure every point is addressed. She is one of the classiest people I know. Sarah will be successful in anything she pursues. ”","Ross Lennon “Sarah is an extremely organized, hard working individual with great people skills. Her attention to detail and outgoing personality would make her a great asset to any organization she becomes a part of. ”"]'] User: ['Craig Robinson', 'Extensive experience in all aspects Retail Lending Indirect Automoblie Lending, Direct, Home Equity, Business Banking including product development, marketing, sales, credit, risk, and operations.', 'Retired Retail Banking Professional', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Retired","title":"Retired Retail Banking Professional"}],"url":""},{"company":"TD Bank USA","company_id":"td","location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Sep 2010","subtitle":"TD Bank USA","title":"Small Business Admin Group Manager"}],"url":"https://www.linkedin.com/company/td"},{"company":"Riverside National Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2001 Sep 2010 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2010","start_date":"Nov 2001","subtitle":"Riverside National Bank","title":"SVP-Director of Retail Underwriting"}],"url":""},{"company":"INB NB, NBD, First Chicago NBD, Bank One","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1978 Nov 2001 23 years 5 months","duration_short":"23 years 5 months","end_date":"Nov 2001","start_date":"Jul 1978","subtitle":"INB NB, NBD, First Chicago NBD, Bank One","title":"Vice President"}],"url":""},{"company":"INB NB","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1991 13 years","duration_short":"13 years","end_date":"1991","start_date":"1978","subtitle":"INB NB","title":"Vice President"}],"url":""}]', '["Clark David Schultz “Craig\'s work ethic has served the bank well since he willingly devotes whatever effort and time is necessary to achieve strategic goals and objectives. He partners very well with other lending and support functions to meet deadlines. He has a proven ability to manage a large bank lending department well during difficult economic times while facing personnel resource challenges. His verbal, written and presentation skills are excellent. Those attributes plus his many years of experience would make him a valuable addition to the leadership team of any financial institution - and his amiable demeanor is an added plus! It was a pleasure working with Craig!”","Bradley (Brad) Hayes “Craig is a true professional with in-depth knowledge of all aspects of lending and an excellent manager. He always brings out the best in his employees and co-workers. He leads by example with a work ethic second to none. It was a privilege to learn from and work for Craig.”"]']### Assistant: The agent's job is to manage events and social media for a public safety company. Today, the agent is reaching out to the user because they need assistance in developing marketing strategies for their retired retail banking profession.
### Human: Agent: ['Don Dvorak', 'As your local MetLife Auto & Home® insurance agent, I welcome your comments, photos, and videos and look forward to hearing from you. Here are a few guidelines to keep the conversation constructive and help protect you: - Your opinion is welcome, but please keep it on topic. - Any postings that are considered inappropriate, offensive, obscene, indecent, unlawful, defamatory, misleading, intended to harass, abuse, threaten other, or infringe on another’s rights will be removed from the site. As will comments posted by 3rd parties have not been verified and do not represent the views of Metropolitan Property and Casualty Insurance Company, its parent, subsidiaries, nor affiliate. - For your security, please don’t post any personal information, like your policy number. - For customer service you can call 800-MET-LIFE, email connect@metlife.com, or visit https://www.metlife.com/about/corporate-profile/contact/metlife/index.html - To avoid implying we favor, endorse, certify, or otherwise support one organization over another, we may delete any post that promotes any 3rd party distributor or direct marketing channel. - “Liking” any posts is not a reflection of an individual’s experience with products or services offered by MetLife. Users “like” this page in order to connect with their local agents and get updates. - Your feedback is welcome and I will make every effort to respond; but, for your own personal protection, I cannot discuss private matters in public forums, such as LinkedIn. - Discussions that inappropriately identify a specific individual’s situation will be removed from the site and continual offenders may be blocked. - Please follow the LinkedIn terms https://www.linkedin.com/legal/user-agreement - For our complete online community terms and conditions, click http://bit.ly/socialhouserules Thanks for your understanding and cooperation. MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI', 'Insurance Agent providing Auto, Home, Life and Business Solutions at MetLife', 'MetLife', '[{"company":"MetLife","company_id":"metlife","industry":"Insurance","location":"7301 N 16th St Suite 102 Phoenix, AZ 85020","positions":[{"description":"As a MetLife Auto & Home insurance agent, I am a licensed personal property insurance agent in Arizona, and can assist you in selecting the right amount car insurance, home insurance, renters insurance, pet insurance, business insurance, life insurance and other insurance needs. My goal is to help you understand insurance coverages so you can make informed decisions to meet your personal and business insurance needs. I have the skills, knowledge, and experience required to help you understand and select the right insurance policy that meets your specific needs. To learn more about the products and services we provide or to make an appointment, please contact me.","duration":"Apr 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Apr 2018","subtitle":"MetLife","title":"Insurance Agent providing Auto, Home, Life and Business Solutions"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"Liberty Mutual Insurance","company_id":"liberty-mutual-insurance","location":"2510 W. Dunlap Ave Phoenix","positions":[{"description":"","duration":"Nov 2013 Apr 2018 4 years 6 months","duration_short":"4 years 6 months","end_date":"Apr 2018","start_date":"Nov 2013","subtitle":"Liberty Mutual Insurance","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/liberty-mutual-insurance"},{"company":"CX Inc.","company_id":"cx_1","location":"Scottsdale, AZ","positions":[{"description":"Cloud Storage startup. Responsible for development and management of media strategies. Implemented and executed on SMB sales plan. FYE 2012 - successfully exceeded goal by 29%. Cloud Storage startup. Responsible for development and management of media strategies. Implemented and executed on SMB sales plan. FYE 2012 - successfully exceeded goal by 29%.","duration":"Sep 2009 Jan 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2013","start_date":"Sep 2009","subtitle":"CX Inc.","title":"Communications/SMB Sales Mgr. AZ,CA,WA"}],"url":"https://www.linkedin.com/company/cx_1"},{"company":"Compete Magazine","company_id":"compete-the-gay-sports-media-company","location":"Tempe, AZ","positions":[{"description":"National Lifestyle Sports Magazine. Responsible for 85% of annual ad sales revenue. Personally managed and maintained all revenue clients. Key integration resource between revenue clients and creative resources. Exceeded annual revenue target by 35%. National Lifestyle Sports Magazine. Responsible for 85% of annual ad sales revenue. Personally managed and maintained all revenue clients. Key integration resource between revenue clients and creative resources. Exceeded annual revenue target by 35%.","duration":"Jun 2008 Sep 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2009","start_date":"Jun 2008","subtitle":"Compete Magazine","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/compete-the-gay-sports-media-company"},{"company":"Regus HQ Global","company_id":"regus","location":"Scottsdale, AZ","positions":[{"description":"Largest Provider of Executive Suites. Responsible for 2/6 of Properties in Arizona. Responsible for increasing average property profitability by 13% through efficiencies, tightened cost controls/policies, and significantly reduced attrition rates. Largest Provider of Executive Suites. Responsible for 2/6 of Properties in Arizona. Responsible for increasing average property profitability by 13% through efficiencies, tightened cost controls/policies, and significantly reduced attrition rates.","duration":"May 2007 Jun 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2008","start_date":"May 2007","subtitle":"Regus HQ Global","title":"General Manager"}],"url":"https://www.linkedin.com/company/regus"},{"company":"Elite Personal Search","company_id":"elite-personal-search","location":"Phoenix, AZ","positions":[{"description":"Exclusive Executive Relationship Consulting Firm. Started Phoenix territory for the company. Personally responsible for over $1.5M of annual sales. Consistently in top 3 of annual sales each year. Exclusive Executive Relationship Consulting Firm. Started Phoenix territory for the company. Personally responsible for over $1.5M of annual sales. Consistently in top 3 of annual sales each year.","duration":"Jun 2005 Apr 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2007","start_date":"Jun 2005","subtitle":"Elite Personal Search","title":"Program Director and Senior Account Executive, AZ"}],"url":"https://www.linkedin.com/company/elite-personal-search"}]', '["Jan Vandenbos “Don is an outstanding team player who helped us stay on top of all of our community relationships and media relations at CX. He was our go to guy for our public face and always delivered and stayed on top of the things we needed to do on this front. In addition, Don is just a great person to work with and I suspect would be a great fit for any team looking for a hard working person to help them achieve their goals!”","Pranati Sahu “Don & I worked together to manage CX\'s public relation and social media. He helped achieve company\'s PR and social media goals right from the time company was based out of CEO\'s kitchen. He had always shown interest contributing to the success of the company beyond his role. His fearless attitude and sense of humor makes him a great people person.”"]'] User: ['Brooks Hayes', "We are here for you twenty-four hours a day, seven days a week! 541-762-8000 Quickly and easily submit your application for a free automobile insurance quote using our easy to use website. Or just give us a call, i'd be glad to shop for the best insurance to fit your needs. We sell over 30 different companies and offer you choices to fit your needs. The Hartford, Travelers, MetLife Safeco and Kemper to name a few.", 'Owner, Hayes Insurance Group', 'Hayes Insurance Group', '[{"company":"Hayes Insurance Group","company_id":null,"location":"1900 W 7th Ave Eugene, OR","positions":[{"description":"Owner - Insurance Agent selling Home, Auto and Business Insurance Owner - Insurance Agent selling Home, Auto and Business Insurance","duration":"May 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"May 2009","subtitle":"Hayes Insurance Group","title":"Owner"}],"url":""}]', '["Rich Driessnack, AAMS®, CRPC® “I\'ve had the opportunity to refer some of my trusted clients to Brooks. He took excellent care of them and their needs, clearly explained to them what they needed, and how to go about acquiring it, and ultimately got them out of a bind on insuring a vacant home that was on the market for sale. These folks in turn thanked ME for the great work that HE did. Brooks does a great job, which in turn reflects positively on myself, and for that I\'m extremely greatful. Wouldn\'t hesistate to recommend him and his services again.”","Tabitha Motoskins “Very professional services, but the best part is he is always honest with you. So you know your getting trustworthy service!”"]']### Assistant: The agent's job is to sell insurance policies, and today, the agent is reaching out to the user because they need to provide a quote for automobile insurance based on the user's needs and preferences.
### Human: Agent: ['Trudy Hall, MBA, PMP, CSM', 'Experienced Project Manager with top-notch implementation and project management abilities. Articulate, self-directed and a motivational leader. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of verification & validation, quality management and contract management. Dedicated to boosting company revenue through exceptional leadership and rigorous cost control by increasing efficiency & product quality.Proudly, I am an enthusiastic and diligent leader with extensive knowledge of process optimization and impeccable work ethic. My fortes are project management, coordinating, mentoring, quality assurance and technical writing. Niche experience includes leading and managing ISO 9001, 20000-1, 27001 and CMMI Level 3 Development and Services certifications; recent certification includes Cybersecurity Maturity Model Certification- Registered Practitioner (CMMC-RP).', 'Project Manager-Servant Leader/QA Manager', 'WSSC (Washington Suburban Sanitary Commission)', '[{"company":"WSSC (Washington Suburban Sanitary Commission)","company_id":"wssc-washington-suburban-sanitary-commission-","industry":"Utilities","location":"","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Mar 2019","subtitle":"WSSC (Washington Suburban Sanitary Commission)","title":"Contract Technical Writer"}],"url":"https://www.linkedin.com/company/wssc-washington-suburban-sanitary-commission-"},{"company":"Delmock Technologies Inc.","company_id":"delmock-technologies-inc-","location":"www.delmock.com","positions":[{"description":"DTI is an Information Technology Firm whose mission is to provide Federal, State & Local Government Agencies with secure cost effective IT solutions to help them achieve maximum productivity, while upholding the highest standards of Business ethics. The firm has successfully received its SDB, HUBZone certifications via the US Small Business Administration, is CMMI Level 3 & ISO 9001:2015 certified, additionally, DTI is MBE certified by the Maryland Dept. of Transportation. In support of its mission, DTI has employed an accomplished team of IT professionals who possess the right mix of experience & education to adapt to the constant technological flux inherent to the Information Technology industry. DTI staff are experienced IT Contractors & Consultants who understand government policy, security & technology solutions & those Systems.• Lead quality assurance & quality control efforts, manage CMMI V2.0 company audits; manage ISO 9001, 20000-1 & 27001 company audits • Support business optimization & continuous process improvement by creating SOPs & guidelines• Second in command to the Chief Strategy Officer, managing BD team• Knowledge Transfer-Mentor & supervise Knowledge Management Specialist, Development Analyst & Business Assistants• Produce on demand & ad-hoc reports for Leadership Team• Conduct Research-industry & technology trends, etc. • Review, edit & organize technical government contracts & personnel resumes• Host & lead weekly company conference meetings with teaming partners• Recruiting & sourcing• Technical Writing and Project Coordinating","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Delmock Technologies Inc.","title":"Quality Assurance Manager/ Business Development Specialist"}],"url":"https://www.linkedin.com/company/delmock-technologies-inc-"},{"company":"Ultimate Software","company_id":"ultimate-software","location":"Weston, Florida","positions":[{"description":"","duration":"Jun 2016 Sep 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2017","start_date":"Jun 2016","subtitle":"Ultimate Software","title":"Account Manager"}],"url":"https://www.linkedin.com/company/ultimate-software"},{"company":"Turner-Daley Inc","company_id":null,"location":"Remotely","positions":[{"description":"","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"Turner-Daley Inc","title":"Talent Agent (Contract Consulting)"}],"url":""},{"company":"EonCoat, LLC","company_id":"eoncoat","location":"Pompano Beach, Florida","positions":[{"description":"","duration":"Mar 2014 Jan 2015 11 months","duration_short":"11 months","end_date":"Jan 2015","start_date":"Mar 2014","subtitle":"EonCoat, LLC","title":"Business Administrative Coordinator"}],"url":"https://www.linkedin.com/company/eoncoat"},{"company":"T. Hall & Associates","company_id":null,"location":"Remotely","positions":[{"description":"","duration":"Apr 2013 Apr 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2014","start_date":"Apr 2013","subtitle":"T. Hall & Associates","title":"Project Coordinator-Consultant (B2B Contract)"}],"url":""},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"","duration":"Jan 2010 Jun 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2013","start_date":"Jan 2010","subtitle":"AT&T","title":"Line Translations Specialist/Order Management"},{"description":"","duration":"Dec 2001 Dec 2009 8 years 1 month","duration_short":"8 years 1 month","end_date":"Dec 2009","start_date":"Dec 2001","subtitle":"AT&T","title":"Team Leader/Sales Associate"}],"url":"https://www.linkedin.com/company/att"},{"company":"Bank Atlantic","company_id":null,"location":"Broward county, FL","positions":[{"description":"","duration":"Jul 2007 Apr 2008 10 months","duration_short":"10 months","end_date":"Apr 2008","start_date":"Jul 2007","subtitle":"Bank Atlantic","title":"Teller"}],"url":""},{"company":"Regal Entertainment Group","company_id":"regal-entertainment-group","location":"Coral Springs, FL","positions":[{"description":"","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Regal Entertainment Group","title":"Manager"}],"url":"https://www.linkedin.com/company/regal-entertainment-group"}]', '["“Trudy is a wonderful person to work with. Her work ethic is amazing and she can always be counted on to get things done. I worked from a remote location so I depended on Trudy everyday to coordinate what was needed each day to keep the business operating smoothly. She is truly a career minded individual that I would recommend to any organization.”","“Trudy is a team player! She is dedicated to the task at hand and detail oriented in every aspect of her work. Trudy is punctual and reliable. She presents herself in a very professional manner. Her organizational skills serve her well, keep her focused, and are highly beneficial to employers. I view Trudy as a valuable asset.”"]'] User: ['Ashish Gupta , PMP, PMI-ACP, BRMP, ITIL', 'Strategically focused technology business leader with more than eighteen years of experience in Software Development, Software Quality Assurance, Project Management, Change Management, and Business Relationship Management.', 'IT Business Relationship Manager at City of Portland \| Technology leadership to support strategic business needs.', 'City of Portland', '[{"company":"City of Portland","company_id":"city-of-portland","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Apr 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"City of Portland","title":"Information Technology Business Relationship Manager"},{"description":"","duration":"Dec 2014 Apr 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2016","start_date":"Dec 2014","subtitle":"City of Portland","title":"Principal Project Manager (Bureau of Technology Services)"}],"url":"https://www.linkedin.com/company/city-of-portland"},{"company":"First Pacific Corporation","company_id":"first-pacific-corporation","location":"Salem, Oregon","positions":[{"description":"","duration":"Feb 2002 Dec 2014 12 years 11 months","duration_short":"12 years 11 months","end_date":"Dec 2014","start_date":"Feb 2002","subtitle":"First Pacific Corporation","title":"Senior Project Manager/QA Manager"}],"url":"https://www.linkedin.com/company/first-pacific-corporation"},{"company":"Wall Street Tools LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2007 Jul 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jul 2014","start_date":"May 2007","subtitle":"Wall Street Tools LLC","title":"Co-founder/ Technical Architect"}],"url":""},{"company":"Integrated Services Inc","company_id":"integrated-services-inc.","location":"Portland, OR","positions":[{"description":"","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"Integrated Services Inc","title":"Team Lead"}],"url":"https://www.linkedin.com/company/integrated-services-inc."},{"company":"First Insight Corp","company_id":"first-insight-corporation","location":"Hillsboro, OR","positions":[{"description":"","duration":"Oct 1999 Dec 2000 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2000","start_date":"Oct 1999","subtitle":"First Insight Corp","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/first-insight-corporation"}]', '["Mike Goss, PMP®, DTM®, MCCT®, Certified Coach® “I highly recommend Ashish because of his sincerity and his drive to succeed. He is a continual learner. As a student in my PMP boot camp, he was a rich contributor to our conversations, and to the education of our classmates. As Assistant VP of Professional Development at PMI-Portland, he strives to ensure that members receive the best learning experience. It is a pleasure to work with Ashish.”","Dal Marsters “I enjoyed working with Ashish because he was genuinely interested in understanding the root causes behind issues that surfaced during the development process. He was highly responsive and took care to maintain a productive and professional, yet personable, relationship with those of us in the QA team. I would not hesitate to work with Ashish again.”"]']### Assistant: The agent's job is to provide technology leadership and support strategic business needs, and today the user is reaching out to the agent because they need assistance with software quality assurance and project management for a new IT project.
### Human: Agent: ['Jayden Slater', 'Exponential growth and improvement takes place under the direction of great leaders. I strive to be a great leader and an example in everything I do. Proven experienced servant leader that produces positive results through data analysis, effective relationship management, crucial conversation, and continual improvement.Continually seeking to improve I apply to my roles the knowledge gained from higher education, training, and experience, to drive success. Developing measures to motivate employees I strive to create a positive, efficient, and enjoyable work environment.', 'Center Manager of Operations \| Grifols Biomat USA \| Servant Leader', 'Grifols', '[{"company":"Grifols","company_id":"grifols","industry":"Pharmaceuticals","location":null,"positions":[{"description":"I hold primary responsibility for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets, and Quality key performance indicators (KPI) goals. I create/facilitate an appropriate and efficient organizational environment and value systems which stimulate the morale and productivity of the workforce and its leadership. Managing staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency. Optimizing headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to stakeholders in advance of cyclical and seasonal or situational spikes. Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records. I maintain thorough familiarity and ensure compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Grifols","title":"Center Manager of Operations"},{"description":"Responsible for planning, executing, and evaluating projects across 47 different centers throughout the western states. Meeting outlined goals and objectives and ensuring strong quality control throughout the project life cycle. Coordinating with the sponsor, project team, and stakeholders, I identify and manage risks associated with each project. Resolve any problems that may arise during the project life cycle. Create a detailed execution plan including schedules, resources, training, and ensure all are aligned prior to rollout. Using data analytics to track and report progress throughout the project life cycle. Providing leadership and hands-on oversight of project execution from conception to completion.","duration":"Feb 2020 Apr 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2021","start_date":"Feb 2020","subtitle":"Grifols","title":"Corporate Project Specialist"},{"description":"Responsible for running the day to day operations. This includes overseeing 6 different departments with department leads as direct reports, approximately 60 employees, and more than 250 donors per day. Working closely to develop direct reports and resolve the concerns they have. Develop measures to motivate employees and create a positive and efficient work environment. Give performance reviews regularly along with disciplinary action when needed. Meeting with department leads frequently to help identify areas of improvement and develop plans to increase efficiencies. Lead and direct the operations using servant leadership to guide all strategic alliances to ensure exceptional employee experience and collaboration on performance between departments. Working continually with the quality department to follow the FDA, EMA, cGMPs, and company policies. Focus is given to continual improvement through data analysis, effective relationship management, and crucial conversation.","duration":"Dec 2016 Feb 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Feb 2020","start_date":"Dec 2016","subtitle":"Grifols","title":"Operations Supervisor"}],"url":"https://www.linkedin.com/company/grifols"},{"company":"Bell Photographers Inc","company_id":"bell-photographers-inc","location":"Greater Salt Lake City Area","positions":[{"description":"Responsible for information coordination and receiving with sales representatives and organizations. Ensuring the processing of information, photo editing, printing is completed on time. Accountable for highly sensitive personal and confidential information from schools and organizations spanning across multiple states.","duration":"Jul 2016 Dec 2016 6 months","duration_short":"6 months","end_date":"Dec 2016","start_date":"Jul 2016","subtitle":"Bell Photographers Inc","title":"Client Information Manager"}],"url":"https://www.linkedin.com/company/bell-photographers-inc"}]', '["“Jayden is a dedicated leader with a great drive and operation/project manager skill set. Jayden has always come through to overcome any obstacle place in his way! I’m lucky to have worked with Jayden, a leader who’s not only interested in the company’s overall success but also the professional growth of those around him. You can ALWAYS count on Jayden to get things done the right way. ”","“Jayden is a capable and impassioned leader. His abilities with data analysis as well as cross functional teamwork has been helpful in a number of ways throughout the time I have worked with him. I would recommend Jayden for any roles he should pursue. ”"]'] User: ['Shivani Bahuguna', "Experienced marketing professional with strong insights and strategy background. I'm open minded, driven, compassionate and organized. I value relationships and timelines. I meditate every day to excel at work and life.", 'Experienced Marketing Professional', 'Abbott', '[{"company":"Abbott","company_id":"abbott-","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Lead US Consumer CRM Team","duration":"Feb 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Abbott","title":"Marketing Manager, CRM, Digital Marketing"},{"description":"","duration":"Jul 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Abbott","title":"Senior Product Marketing Manager, Digital Marketing"},{"description":"","duration":"Apr 2016 Jun 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2019","start_date":"Apr 2016","subtitle":"Abbott","title":"Manager, Market Research, Analytics and Social listening, GSM"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"IQVIA","company_id":"iqvia","location":null,"positions":[{"description":"","duration":"Sep 2015 Apr 2016 8 months","duration_short":"8 months","end_date":"Apr 2016","start_date":"Sep 2015","subtitle":"IQVIA","title":"Senior Manager, Professional Services"},{"description":"","duration":"Jun 2014 Aug 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2015","start_date":"Jun 2014","subtitle":"IQVIA","title":"Manager, Professional Services"},{"description":".","duration":"Sep 2012 May 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2014","start_date":"Sep 2012","subtitle":"IQVIA","title":"Market Research Associate"}],"url":"https://www.linkedin.com/company/iqvia"},{"company":"Avalon Consulting","company_id":"avalon-consulting","location":"Mumbai Area, India","positions":[{"description":"Worked on several entry strategy, competitive intelligence and due diligence projects for domestic and global clients in Food, Retail, Telecommunication and Construction Industries Worked on several entry strategy, competitive intelligence and due diligence projects for domestic and global clients in Food, Retail, Telecommunication and Construction Industries","duration":"Jun 2008 Sep 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2010","start_date":"Jun 2008","subtitle":"Avalon Consulting","title":"Strategy Consultant"}],"url":"https://www.linkedin.com/company/avalon-consulting"},{"company":"Securities and Exchange Board of India","company_id":"sebi","location":"","positions":[{"description":"Recommended changes to \'Indian Takeover Code\' through detailed study of takeover regulations globally. Recommended changes to \'Indian Takeover Code\' through detailed study of takeover regulations globally.","duration":"Jun 2007 Jul 2007 2 months","duration_short":"2 months","end_date":"Jul 2007","start_date":"Jun 2007","subtitle":"Securities and Exchange Board of India","title":"MBA Summer Intern"}],"url":"https://www.linkedin.com/company/sebi"}]', '["Kartik Karanam “Shivani is one who brings life to a place; her energy and confidence are infectious. A professional with excellent abilities to see the big picture, appreciate different perspectives and motivate people. I\'ve known Shivani since our time together at IIT Roorkee, her sharp mind, focus, drive and willingness to learn and zest to go the extra mile always made a considerable difference to the quality of the deliverables we worked on. She is always in control and with sound advice at hand for matters both professional and personal. It was a privilege to have studied with Shivani. All the best…”","Keshinee Shah “Shivani worked for me on a number of assignments during my time at OC&C Strategy Consultants. I always found her to be an outstanding team member, both internally and client facing. She is creative, diligent, conscientious and always willing to go the extra mile to deliver. She is a quick learner and despite this being her first job, unafraid to ask questions, seek clarity and even question the findings. Moreover, her friendly and positive attitude always contributed greatly to the development the team.”"]']### Assistant: The agent's job is to coordinate marketing efforts and develop customer relationship management strategies, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in the field of digital marketing.
### Human: Agent: ['Will Felton', 'I am a user experience researcher with an academic background in Human Factors Psychology (M.S) and Experimental Psychology (Ph.D); my industry background is comprised of user experience roles.', 'Consumer Research Manager at Techtronic industries (TTI)', 'Techtronic Industries - TTI', '[{"company":"Techtronic Industries - TTI","company_id":"techtronic-industries","industry":"Consumer Goods","location":"Anderson, South Carolina, United States","positions":[{"description":"Work includes:• Developing a growing research program• Managing user research staff and associated projects• Evangelizing a user-centered design philosophy Work includes:• Developing a growing research program• Managing user research staff and associated projects• Evangelizing a user-centered design philosophy","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Techtronic Industries - TTI","title":"Consumer Research Manager"}],"url":"https://www.linkedin.com/company/techtronic-industries"},{"company":"University of Idaho","company_id":"university-of-idaho","location":null,"positions":[{"description":"Work included:• Assignment evaluation• Classroom instruction• Student support","duration":"Aug 2018 May 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2021","start_date":"Aug 2018","subtitle":"University of Idaho","title":"Graduate Teaching Assistant"},{"description":"Work included:• Website data analytics• Information hierarchy design• A/B testing","duration":"Aug 2017 Jul 2018 1 year","duration_short":"1 year","end_date":"Jul 2018","start_date":"Aug 2017","subtitle":"University of Idaho","title":"Web Usability Intern"},{"description":"Work included:• Assignment evaluation• Classroom instruction• Student support","duration":"Aug 2015 Jul 2017 2 years","duration_short":"2 years","end_date":"Jul 2017","start_date":"Aug 2015","subtitle":"University of Idaho","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/university-of-idaho"},{"company":"Takeda","company_id":"takeda-pharmaceuticals","location":"","positions":[{"description":"Work included:• Instructional labeling design• Eye tracking in user research Work included:• Instructional labeling design• Eye tracking in user research","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Takeda","title":"Human Factors Engineering Intern"}],"url":"https://www.linkedin.com/company/takeda-pharmaceuticals"},{"company":"Express Scripts","company_id":"express-scripts","location":"","positions":[{"description":"Work included:• User research study design and interview moderation• Eye tracking in user research• Data analysis Work included:• User research study design and interview moderation• Eye tracking in user research• Data analysis","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Express Scripts","title":"User Experience Research Intern"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"Schweitzer Engineering Laboratories (SEL)","company_id":"sel","location":"","positions":[{"description":"Work included:• Task safety evaluations• Ergonomics evaluations• Employee injury follow-ups Work included:• Task safety evaluations• Ergonomics evaluations• Employee injury follow-ups","duration":"Aug 2016 Jul 2017 1 year","duration_short":"1 year","end_date":"Jul 2017","start_date":"Aug 2016","subtitle":"Schweitzer Engineering Laboratories (SEL)","title":"Industrial Ergonomics Intern"}],"url":"https://www.linkedin.com/company/sel"}]', '["Alison Bisch “Will is conscientious, learns quickly and is a self-starter. Over the summer, Will developed guidance documents for the use of eye tracking and the development of instructional labelling in medical device human factors and user research (HFUR). Will’s research was measured, thorough and practical. He was asked to present his work several times, demonstrating that he can communicate technical information clearly and effectively. At the end of his internship, Will delivered extremely useful tools that will ultimately lead to a safer and better experience for our patients and users. In spite of the challenges presented by a remote work environment due to the pandemic, Will made the effort to learn about the work being done by members of the Takeda HFUR team and participate in remote company events. This extra effort gave him exposure to the application of the human factors engineering process across several different programs and visibility to the larger Takeda community. ”","Crystal Paull “Will is a gifted researcher that I was honored to work with while he was interning at my company. I had a couple of projects in my lap for a subsidiary company of our company and decided to hand one over to Will the first week he was interning. He stepped up and created the research assets needed ahead of the study, despite having never run a usability study on his own before. He ran the study while the leadership of that company, who flew into town, was sitting in the observation room watching him....no sweat! All in the second week of his internship. I was very impressed. Will gave the presentation to a VERY large stakeholder group and they were very impressed, so much so that they immediately went into solution mode based on his recommendations. I can only imagine what he’s gonna do from here on out with even more experience under his belt. Will can handle anything, in my opinion.”"]'] User: ['Clarissa Rivera', 'Goal orientated professional with exceptional administrative, project management and organizational skills. With an education in business and years of administrative experience.', 'Business Developer', 'Allied Stone, Inc.', '[{"company":"Allied Stone, Inc.","company_id":"alliedstoneinc","industry":"Wholesale Building Materials","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"Allied Stone, Inc.","title":"Administrative Manager"}],"url":"https://www.linkedin.com/company/alliedstoneinc"},{"company":"KB Studios","company_id":"kbstudioskitchenandbath","location":"Richardson, Texas","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Dec 2018","subtitle":"KB Studios","title":"Manager"}],"url":"https://www.linkedin.com/company/kbstudioskitchenandbath"},{"company":"Organizare by Clarissa","company_id":null,"location":"Lewisville, Texas","positions":[{"description":"Organizing solutions to fit your unique style and personality. I can organize anything; from your personal to your business needs. I can organize your life!\\". Excellence, confidentiality and sensible rates for your organizing project. https://www.facebook.com/organizarebyclarissa Organizing solutions to fit your unique style and personality. I can organize anything; from your personal to your business needs. I can organize your life!\\". Excellence, confidentiality and sensible rates for your organizing project. https://www.facebook.com/organizarebyclarissa","duration":"Jan 2006 - Present 15 years 10 months","duration_short":"15 years 10 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Organizare by Clarissa","title":"Professional Organizer"}],"url":""},{"company":"Sociedad Rivera Villamil","company_id":null,"location":"San Juan, Puerto Rico","positions":[{"description":"Manage family business responsible for accounting procedures and tax filing. Also performed the following tasks:• Negotiated leasing contracts and government compliance requirements • Developed an upscale five unit townhouse project • Worked with project on concept inception, financing, marketing, and sales closing of units Manage family business responsible for accounting procedures and tax filing. Also performed the following tasks:• Negotiated leasing contracts and government compliance requirements • Developed an upscale five unit townhouse project • Worked with project on concept inception, financing, marketing, and sales closing of units","duration":"Sep 1989 - Present 32 years 2 months","duration_short":"32 years 2 months","end_date":"Present","start_date":"Sep 1989","subtitle":"Sociedad Rivera Villamil","title":"Managing Partner"}],"url":""},{"company":"Allied Stone, Inc.","company_id":"alliedstoneinc","location":"2405 Crown Road, Dallas TX 75229","positions":[{"description":"","duration":"Mar 2017 Nov 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2018","start_date":"Mar 2017","subtitle":"Allied Stone, Inc.","title":"Assistant Sales Manager"}],"url":"https://www.linkedin.com/company/alliedstoneinc"},{"company":"Prudential Financial","company_id":"prudential-financial","location":"5215 N. O\'connor Blvd. Suite 300, Irving TX 75039","positions":[{"description":"Describe your position Describe your position","duration":"Jan 2013 Jul 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2014","start_date":"Jan 2013","subtitle":"Prudential Financial","title":"Marketing Assistant for the Greater Southwest Agency"}],"url":"https://www.linkedin.com/company/prudential-financial"},{"company":"Edward Jones","company_id":"edward-jones","location":"Coppell, Texas","positions":[{"description":"• Led and managed marketing initiatives including niche market outreach• Responsible for account transfer and insurance/pension administrative processing• Coordinated logistics for events including seminars and workshops • Managed administrative aspects of a proactive client management strategy • Led and managed marketing initiatives including niche market outreach• Responsible for account transfer and insurance/pension administrative processing• Coordinated logistics for events including seminars and workshops • Managed administrative aspects of a proactive client management strategy","duration":"Nov 2007 Dec 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2012","start_date":"Nov 2007","subtitle":"Edward Jones","title":"Branch Office Manager"}],"url":"https://www.linkedin.com/company/edward-jones"},{"company":"Buy Pro Developer, LLC","company_id":null,"location":"Coppell Texas","positions":[{"description":"• Analyzed and purchased properties for turn-around opportunities• Supervised full remodeling of property • Performed marketing and final sale of remodeled property• Flipped houses in a active market • Analyzed and purchased properties for turn-around opportunities• Supervised full remodeling of property • Performed marketing and final sale of remodeled property• Flipped houses in a active market","duration":"Jan 2007 May 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2008","start_date":"Jan 2007","subtitle":"Buy Pro Developer, LLC","title":"Developing Partner"}],"url":""}]', '["Tammy Boock-Holst “Clarissa is an incredibly thoughtful organizer. She carefully considers storage needs, decor and costs in her space planning. Clarissa respects emotional ties to items and is delicate and considerate in helping with the purge decisions. She is an amazing person and organizer.”","Dale E. Boisso, Ph.D. “Clarissa and I and another partner worked together to find houses to buy, remodel, and resell. Clarissa took on many tasks -- such as searching for new acquisitions, designing, sourcing and purchasing materials, tracking and accounting for all expenditures, keeping us on budget, and working with the realtor to sell the house. She fulfilled every task with razor-sharp attention to detail; found creative solutions where needed; and was very professional in all of her interactions. I would work with her again!”"]']### Assistant: The agent's job is to conduct user research and manage projects, and today, the agent is reaching out to the user because they need assistance in organizing their business and improving administrative processes.
### Human: Agent: ['Michael Price', 'Over 30 years of diverse national and International experience in advertising sales and management, and small business ownership. Career stops in Chicago, London, Boston and New York. Regional developer, and franchise business owner with SpeedPro Imaging in the Boston metro for 10 years. Sold that business in October 2020. Now living in New York City with wife and son. Currently working independently as a management and sales consultant for a small to medium size businesses.', 'Problem Solver and Passionate Learner', 'Price Source LLC', '[{"company":"Price Source LLC","company_id":null,"location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Price Source LLC","title":"Small Business Management and Sales Specialist"}],"url":""},{"company":"SpeedPro Imaging Home Office","company_id":"speedpro-corporate","location":"Needham, MA","positions":[{"description":"We are a premier large format digital printing company...specializing in banners, retail/trade show displays and vehicle wraps. We\'re committed to superior customer service, top quality products and high-level workmanship. We can meet a variety of needs....contact us to learn more.","duration":"Feb 2010 Nov 2020 10 years 10 months","duration_short":"10 years 10 months","end_date":"Nov 2020","start_date":"Feb 2010","subtitle":"SpeedPro Imaging Home Office","title":"Franchise Owner"}],"url":"https://www.linkedin.com/company/speedpro-corporate"},{"company":"Progreso Latino, Inc.","company_id":null,"location":"","positions":[{"description":"Led organization to record $90,000 in corporate sponsorships for 2008 annual fund raising gala. Increasing funding base with new program development and value-based \\"Friends of Progreso\\" campaign","duration":"Aug 2008 Aug 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2009","start_date":"Aug 2008","subtitle":"Progreso Latino, Inc.","title":"Corporate Relations Consultant"}],"url":""},{"company":"ZGS Communications Group","company_id":null,"location":"","positions":[{"description":"Business development leader for ZGS Communications Telemundo Television stations in Boston, Hartford, Springfield and Providence. Targets include regional clients and advertsing agencies. Successful categories include retail, government, healthcare and entertainment.","duration":"Dec 2007 Jul 2008 8 months","duration_short":"8 months","end_date":"Jul 2008","start_date":"Dec 2007","subtitle":"ZGS Communications Group","title":"Business Development Director"}],"url":""},{"company":"Charter Digital Media","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Charter Digital Media","title":"Business Development Consultant"}],"url":""},{"company":"Petry Media Corporation","company_id":null,"location":"","positions":[{"description":"Led corporate sales team of six. Managed all New York based Direct Reponse and Informercial sales for Blair and Petry Television. Also managed PMC Unwired Network and PNC Regional Sports sales. Achieved $16 million in 2004 sales, +25% over 2003","duration":"Apr 2003 Dec 2004 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2004","start_date":"Apr 2003","subtitle":"Petry Media Corporation","title":"Manager, Network Sales"}],"url":""},{"company":"Rainbow Advertising","company_id":"rainbow-advertising","location":"","positions":[{"description":"Led New York office of largest exclusive rep of cable news channels. Sales and financial responsibility for staff of seven. Developed Sponsorship and entitlement packages. Annual business growth +25% in 2000. $8 million in sales in 2001.","duration":"Aug 1999 Jan 2002 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2002","start_date":"Aug 1999","subtitle":"Rainbow Advertising","title":"General Manager"}],"url":"https://www.linkedin.com/company/rainbow-advertising"},{"company":"Katz Communications","company_id":"katz-communications","location":"","positions":[{"description":"","duration":"1993 1998 5 years","duration_short":"5 years","end_date":"1998","start_date":"1993","subtitle":"Katz Communications","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/katz-communications"},{"company":"WGN-TV","company_id":"wgn-tv","location":"","positions":[{"description":"","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"WGN-TV","title":"Account Executive"}],"url":"https://www.linkedin.com/company/wgn-tv"}]', '["“Mike is the ultimate example of professionalism. His leadership qualities are in high demand. Mike\'s passion for his work and his results-oriented commitment to his clients continue to be key components to his success. I\'m blessed to have Mike as my mentor for over 20 years. He is a great person and true friend.”","“Michael has extensive media experience and truly loves the industry. Having media related conversations with him it is easy to see is excitement, knowledge and passion for the industry.”"]'] User: ['Gorka Madariaga', 'Passionate about sports, technology, and coaching/mentoring.', 'Product Marketing Lead @ Shopify \| Basketball coach \| Ex-Microsoft', 'Shopify', '[{"company":"Shopify","company_id":"shopify","industry":"Internet","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Shopify","title":"Product Marketing Lead, Developer Platform & Merchant Services"},{"description":"","duration":"Jul 2021 Oct 2021 4 months","duration_short":"4 months","end_date":"Oct 2021","start_date":"Jul 2021","subtitle":"Shopify","title":"Senior Product Marketing Manager, Developer Platform & Merchant Services"}],"url":"https://www.linkedin.com/company/shopify"},{"company":"TrackSeries","company_id":"trackseries","location":"Madrid y alrededores, España","positions":[{"description":"Tech start-up inside Microsoft Ventures program. Connected platform to keep track of your progress watching TV shows. Design, development and COO-level functions. Tech start-up inside Microsoft Ventures program. Connected platform to keep track of your progress watching TV shows. Design, development and COO-level functions.","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"TrackSeries","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/trackseries"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"","duration":"May 2020 Jul 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2021","start_date":"May 2020","subtitle":"Microsoft","title":"Product Marketing Manager - Azure Application Development"},{"description":"","duration":"Mar 2018 May 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2020","start_date":"Mar 2018","subtitle":"Microsoft","title":"Product Marketing Manager - Azure application platform"},{"description":"","duration":"Sep 2015 Mar 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2018","start_date":"Sep 2015","subtitle":"Microsoft","title":"Technical Evangelist"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Federación de Baloncesto de Madrid (FBM)","company_id":null,"location":"Madrid y alrededores, España","positions":[{"description":"","duration":"Sep 2011 Mar 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Mar 2018","start_date":"Sep 2011","subtitle":"Federación de Baloncesto de Madrid (FBM)","title":"Basketball Coach"}],"url":""},{"company":"Plain Concepts","company_id":"plainconcepts","location":"Madrid y alrededores, España","positions":[{"description":"","duration":"Jul 2013 Aug 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2015","start_date":"Jul 2013","subtitle":"Plain Concepts","title":"Media Apps Developer"}],"url":"https://www.linkedin.com/company/plainconcepts"},{"company":"Microsoft","company_id":"microsoft","location":"Pozuelo de Alarcón y alrededores, España","positions":[{"description":"","duration":"Aug 2012 Jun 2013 11 months","duration_short":"11 months","end_date":"Jun 2013","start_date":"Aug 2012","subtitle":"Microsoft","title":"Developer and Platform Evangelism Intern"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Veridata,S.L.","company_id":"veridata-s-l-","location":"San Sebastián de los Reyes, Madrid","positions":[{"description":"","duration":"Dec 2011 Apr 2012 5 months","duration_short":"5 months","end_date":"Apr 2012","start_date":"Dec 2011","subtitle":"Veridata,S.L.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/veridata-s-l-"},{"company":"Federación de Baloncesto de Madrid (FBM)","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"Federación de Baloncesto de Madrid (FBM)","title":"Basketball Referee"}],"url":""},{"company":"Universidad Politécnica de Madrid","company_id":"universidad-politecnica-de-madrid","location":"","positions":[{"description":"","duration":"Jan 2010 Jun 2010 6 months","duration_short":"6 months","end_date":"Jun 2010","start_date":"Jan 2010","subtitle":"Universidad Politécnica de Madrid","title":"Maths department Intern"}],"url":"https://www.linkedin.com/company/universidad-politecnica-de-madrid"}]', '["Raman Sharma “Sharp, hard-working, independent and creative - Gorka has been a pleasure to work with. He brings a solid combination of technical depth and business thinking to his work and would be an asset to any team.”","Daniel Mitchell Buzeczki “ I had the luck of working along with Gorka at Microsoft for a year. As soon as we met he decided to take iniciative and build a Mentor-Mentee relationship between both when I hadn’t asked and he had no need to do so. You really notice Gorka’s background as a basketball coach has impacted positively in his development as proffesional as he is able to apply his experience in the court to his day to day job. Ownership, Organized Management, Motivation, Team Work and Hard Work are some of many skills you are to expect while working with him. He is simply one of those people who easily earns trust and will always be happy give a helping hand without expecting something in return. I’m sure that in every job he lands during his career, his hard effort and results will speak for themselves, and he will need no introduction. Keep up the great work!”"]']### Assistant: The agent's job is to provide small business management and sales consulting services, and today the user is reaching out to the agent because they need assistance with product marketing strategies for their role at Shopify.
### Human: Agent: ['Padraic W. Confrey', 'Highly-motivated and results-oriented management professional with over 14 years of experience and an exceptionally strong track record of success directing daily operations, spearheading process-improvement efforts, providing superior customer service, and training and leading employees. Innovative, strategic thinker who excels at assessing situations, diagnosing problems, and implementing creative solutions to address even the most complex problems. Empowering natural leader with proven team-building, coaching, and mentoring abilities and adept at leading teams to consistently exceed goals. Loyal consummate professional driven to far exceed expectations.', 'JC WILLIAM AGENCY INC SAG/AFTRA', 'JC William Agency, Inc.', '[{"company":"JC William Agency, Inc.","company_id":null,"location":"NYC","positions":[{"description":"Represent actors 18 and olderCurrently seeking True Triple Threats with no work restrictions and current passports. My clients are submitted across the boards. So that means my musical theatre actors also get submitted for tv, film and commercials. Represent actors 18 and olderCurrently seeking True Triple Threats with no work restrictions and current passports. My clients are submitted across the boards. So that means my musical theatre actors also get submitted for tv, film and commercials.","duration":"Mar 2015 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Mar 2015","subtitle":"JC William Agency, Inc.","title":"Agent"}],"url":""},{"company":"Apple inc","company_id":null,"location":"NYC","positions":[{"description":"","duration":"Jun 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jun 2011","subtitle":"Apple inc","title":"Specialist"}],"url":""},{"company":"Fresh Direct Inc","company_id":null,"location":"","positions":[{"description":"Oversaw and resolved client issues and serviced 67 of the company\'s top 250 accounts. Held direct accountability for client retention and developing strategies to meet all client needs. Generated new, repeat, and referral business by providing outstanding customer service. Up-sold clients on additional products and services.Led 48 accounts to finish above the previous year\'s expenditure during a very challenging economic times Oversaw and resolved client issues and serviced 67 of the company\'s top 250 accounts. Held direct accountability for client retention and developing strategies to meet all client needs. Generated new, repeat, and referral business by providing outstanding customer service. Up-sold clients on additional products and services.Led 48 accounts to finish above the previous year\'s expenditure during a very challenging economic times","duration":"Dec 2007 Sep 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2009","start_date":"Dec 2007","subtitle":"Fresh Direct Inc","title":"Account Manager"}],"url":""},{"company":"VITAL DENT DENTISTRY","company_id":null,"location":"","positions":[{"description":"Directed and oversaw daily office operations for this cutting edge dental practice in the world\'s largest dental corporation. Held direct financial (P&L) and payroll responsibility. Controlled the scheduling and appointment calendar for 12 doctors. Recruited, interviewed, and hired a top-notch medical and support staff. Mentored and led a team of eight associates. Troubleshot and resolved IT issues and served as the in-house IT professional.Expanded this small dental practice from just 5 dentists to 12 dentists in only 6 monthsDiscovered $100K in unprocessed medical services and proactively recovered $94K of these servicesSpearheaded marketing campaigns that increased practice visibility and generated new businessDeveloped and led orientation sessions for newly-hired employees on company policies and office procedures","duration":"May 2006 Dec 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2007","start_date":"May 2006","subtitle":"VITAL DENT DENTISTRY","title":"Director"}],"url":""},{"company":"DALE CARNEGIE TRAINING","company_id":null,"location":"","positions":[{"description":"Partnered directly with clients to determine training needs. Developed individualized training solutions for each client to boost staff performance. Analyzed training courses to ensure training effectiveness.Ranked #9 in the world in productivity levels for a first-year business development specialist (2005)Collaborated with the course leader to develop and deliver several training courses Partnered directly with clients to determine training needs. Developed individualized training solutions for each client to boost staff performance. Analyzed training courses to ensure training effectiveness.Ranked #9 in the world in productivity levels for a first-year business development specialist (2005)Collaborated with the course leader to develop and deliver several training courses","duration":"Jun 2004 Jun 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2006","start_date":"Jun 2004","subtitle":"DALE CARNEGIE TRAINING","title":"Business Development Specialist"}],"url":""},{"company":"CAREER BREAKTHROUGHS UNLIMITED, INC","company_id":null,"location":"","positions":[{"description":"Directed and oversaw daily operations for this coaching, training, and development company in the entertainment industry. Developed and administered the operational budget and analyzed and oversaw company finances. Coordinated and executed several company-wide events. Managed and updated the company website.Conceptualized and established an innovative and extremely successful client referral program that resulted in the company reaching a six-figure sales volume for the first time in company historyCoached and motivated the sales team in consultative sales techniques which led to increased salesTrained and advised the company owner on utilizing several computer applications","duration":"Mar 2001 May 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2004","start_date":"Mar 2001","subtitle":"CAREER BREAKTHROUGHS UNLIMITED, INC","title":"Trainer"}],"url":""},{"company":"LANDMARK EDUCATION CORPORATION","company_id":null,"location":"","positions":[{"description":"Directed daily customer service functions/activities for this customer service center tasked with servicing a diverse international clientele throughout 54 centers around the world of this a global educational company with an emphasis on training and development. Directed and oversaw logistical operations for 100 seminars per month. Coordinated supplies, audio-visual, security, and documentation for each program. Negotiated with vendors to secure the best prices for rental and repair equipment. Also held a leadership position in facility management.","duration":"Jan 1996 Feb 2001 5 years 2 months","duration_short":"5 years 2 months","end_date":"Feb 2001","start_date":"Jan 1996","subtitle":"LANDMARK EDUCATION CORPORATION","title":"Client Relations Manager"}],"url":""},{"company":"Landmark Education","company_id":"landmark","location":"","positions":[{"description":"Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants. Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants.","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"Landmark Education","title":"Manager Advanced Course & SELP"}],"url":"https://www.linkedin.com/company/landmark"},{"company":"Landmark Education Corp","company_id":null,"location":"","positions":[{"description":"Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants. Directed daily operations for the $1.2M registration department and tracked and recorded participant information for 48 programs and over 3,000 participants per year. Trained, mentored, and led 30 service assistants. Achieved a very high (75 %) completion rate for all program participants.","duration":"Oct 1997 Mar 1999 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 1999","start_date":"Oct 1997","subtitle":"Landmark Education Corp","title":"Registrar Manager"}],"url":""},{"company":"United States Coast Guard","company_id":"uscoastguard","location":"","positions":[{"description":"Search and Rescue Search and Rescue","duration":"Sep 1976 Nov 1980 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 1980","start_date":"Sep 1976","subtitle":"United States Coast Guard","title":"Third Class Petty Officer"}],"url":"https://www.linkedin.com/company/uscoastguard"}]', '["Scott Fenwick “Padraic was a dedicated representative of his firm, constantly looking for new ways to do business while spreading the word in a positive way about the firm he represented. He did a great deal to introduce his firm to a whole new audience.”","Meryl Sher “Padraic is someone of high integrity and very personable in all his relationships, from both a personal and professional stand point. I have had the opportunity to work with Padraic on many occasions and consider him someone I would work with again. He would be an asset to any organization with which he was affiliated.”"]'] User: ['Lydia Jane Graeff', 'Teaching theatre basics and scene work to students, ages 5-22Creating devised theatre with focuses in cultural and self identity and conflict resolutionCross-curricular projects with English, Humanities and STEM classesCorporate training and public speaking for business professionalsReinforcing the importance of imagination and play for all agesWhy I Do What I Do:Education in the performing arts has the potential to enhance social skills, boost self esteem, advocate teamwork and improve communication skills in all ages.', 'Actor \| Director \| Playmaker \| Acting Coach \| Arts Integration Specialist', 'Boston Lyric Opera', '[{"company":"Boston Lyric Opera","company_id":"boston-lyric-opera","industry":"Performing Arts","location":null,"positions":[{"description":"","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Boston Lyric Opera","title":"Resident Teaching Artist"},{"description":"","duration":"Dec 2016 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Boston Lyric Opera","title":"Teaching Artist"}],"url":"https://www.linkedin.com/company/boston-lyric-opera"},{"company":"Company One Theatre","company_id":null,"location":"Boston Adult Technical Academy","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Aug 2017","subtitle":"Company One Theatre","title":"Teaching Artist"}],"url":""},{"company":"WELLESLEY THEATRE PROJECT INC","company_id":null,"location":"Wellesley, MA","positions":[{"description":"","duration":"May 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"May 2017","subtitle":"WELLESLEY THEATRE PROJECT INC","title":"Teaching Artist, Director"}],"url":""},{"company":"True to Life Training","company_id":null,"location":"Greater Boston Area","positions":[{"description":"","duration":"Jun 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jun 2017","subtitle":"True to Life Training","title":"Actor Facilitator"}],"url":""},{"company":"The Lyric Stage Company of Boston","company_id":"the-lyric-stage-company-of-boston","location":"Boston Children\'s Museum","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"The Lyric Stage Company of Boston","title":"Performer"}],"url":"https://www.linkedin.com/company/the-lyric-stage-company-of-boston"}]', '["Elizabeth (Beth) Sharp “Lydia Jane Graeff works well under pressure. She co-instructed a week long children\'s residency working with students ranging from Kindergarten to 12th grade. The week Lydia worked with Performing Arts she underwent many challenges and the residency as well as the performances pulled off extremely well.”","Jesse Borkowski “Lydia is a joy to work with who always brings positive energy to any situation. She is punctual, polite, and professional with a fantastic knack for making other members of a team feel welcome and included.”"]']### Assistant: The agent's job is to represent actors and provide superior customer service, and today the user is reaching out to the agent because they need assistance in securing acting opportunities and improving their performance skills.
### Human: Agent: ['Karen Buckner', 'Digital Marketing Strategist dedicated to helping companies grow their business! I love the process of learning about a local business and working with them to design integrated marketing solutions that help them reach their goals. I have spent over 18 years in the broadcast industry and have a passion for helping others be successful. Whether it’s working with a new Client or training & coaching sellers, I am committed to exceeding expectations and breaking revenue records! iHeartMedia Digital Certified IAB Digital Media Sales CertifiedGoogle AdWords Certified Google Analytics Certified Local Solutions AcademyHow Selling - Center for Sales StrategyDigital What and Why - Center for Sales StrategyFacebook Blueprint - Creative', 'VP Digital Sales, North Florida Region', 'iHeartMedia', '[{"company":"iHeartMedia","company_id":"iheartmedia","industry":"Broadcast Media","location":"Orlando, Florida Area","positions":[{"description":"Want to connect your brand to consumers in a meaningful way? I have spent the last 12 years helping businesses navigate the digital landscape to reach their ideal customer and drive ROI. If you are ready to grow your business and want to learn more about proven digital strategies, I am here to help! karenbuckner@iheartmedia.comCurrent Role: - Lead, train and coach sales organization inclusive of 2 markets and 40 sellers - Lead digital support team of strategists and campaign managers- Prepare budgets and forecast reports- Analyze campaign performance and optimize for performance- Create campaign analysis reports and deep-dive reviews- Develop new revenue-driving opportunities thru the development of sponsorships, leveraging new products, etc. - Create go-to-market collateral- Create onboarding and reporting processes for the Florida division","duration":"Sep 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2018","subtitle":"iHeartMedia","title":"VP Digital Sales \| Markets Group"}],"url":"https://www.linkedin.com/company/iheartmedia"},{"company":"Cox Media Group","company_id":"coxmediagroup","location":"Jacksonville, Florida Area","positions":[{"description":"Achieve digital revenue goals through the use of effective strategies that leverage advanced digital technologies including Search, Social, Targeted Display,Video/OTT, Email Marketing, Web Design and Native solutions. Lead sales team to grow digital portfolio as well as integrated efforts inclusive of TV and Radio. Develop and train team of Account Executives, Sales Managers and Digital Specialists, with a focus on customized solutions, analytics and client ROI. Prepare budgets and revenue reports. Conduct budget performance reviews, Individual Focus Management and overall guidance to sales and digital team. Create new revenue opportunities through the development of sponsorships utilizing owned and operated and 3rd party properties. Develop digital sales collateral and marketing materials. Provide sales coaching and staff development.","duration":"Jan 2010 May 2018 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2018","start_date":"Jan 2010","subtitle":"Cox Media Group","title":"Digital Sales Manager"}],"url":"https://www.linkedin.com/company/coxmediagroup"},{"company":"ista North America","company_id":"ista-north-america","location":"","positions":[{"description":"Organize, evaluate, schedule and execute various projects for the Implementation Manager including but not limited to data migration, client portfolios and departmental process improvements. Responsible for process documentation and training. Provide daily support to Implementation Manager and team with respect to Sharepoint, Dynamics and all documentation and training. Assist in implementation of communities and making introductory calls to new clients. Produce submissions in the company newsletter and manage departments Sharepoint site.","duration":"Aug 2006 Dec 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2009","start_date":"Aug 2006","subtitle":"ista North America","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/ista-north-america"},{"company":"Clear Channel Radio","company_id":"iheartmedia","location":"Melbourne, Florida Area","positions":[{"description":"Coordinate all marketing and advertising efforts.Plan and execute on-air promotions and contesting. Write and produce promotional announcements, commercials, press releases, email blasts, print ads, billboards, web banners and website contest pages. Design promotional ad campaigns for local and national clients. Coordinate all station events. Create and execute trade and non-traditional revenue opportunities.Create and maintain media relationships.Create and maintain community partnerships. Edit content for station websites.Coordinate and oversee promotions staff, on-air talent (weekends and covering weekdays as needed), voice-overs, assist in production as needed, write, produce and voice on-air entertainment feature. Train promotions staff.On-Air Talent.","duration":"Jun 1998 Jun 2005 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2005","start_date":"Jun 1998","subtitle":"Clear Channel Radio","title":"Promotions & Marketing Director/On Air Talent"}],"url":"https://www.linkedin.com/company/iheartmedia"},{"company":"Chancellor Media","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Chancellor Media","title":"Sales Assistant"}],"url":""}]', '["“Karen is energetic, passionate, resourceful and extremely creative in everything she does to achieve results for clients. Her enthusiasm and encouragement is infectious. ”","“Karen is one of the best Digital Sales Managers I\'ve worked with. She is very open minded and values the opinions and input of others. She is ALWAYS thinking about digital and how to create great ROI for both the advertisers and Cox Media Group with our digital products. Beyond the fact that she is a great digital media professional, she is funny, spunky and inspiring which is what we ALL need in our workplaces! ”"]'] User: ['Whitney Trexler', "University of Alabama 13' Magna Cum Laude, 3.8", 'Advertising Sales Account Executive at USA TODAY NETWORK \| LOCALiQ', 'USA TODAY NETWORK \| LOCALiQ', '[{"company":"USA TODAY NETWORK \| LOCALiQ","company_id":"localiq","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Mar 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Mar 2014","subtitle":"USA TODAY NETWORK \| LOCALiQ","title":"Advertising Sales Account Executive"},{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"USA TODAY NETWORK \| LOCALiQ","title":"Advertising Specialist"}],"url":"https://www.linkedin.com/company/localiq"},{"company":"Gannett - USA TODAY NETWORK","company_id":"gannett","location":"Greenville, South Carolina Area","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Gannett - USA TODAY NETWORK","title":"Multi Media Specialist"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Southern Tide","company_id":"southern-tide","location":"University of Alabama","positions":[{"description":"","duration":"Jun 2010 Aug 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2014","start_date":"Jun 2010","subtitle":"Southern Tide","title":"Southern Tide Ambassador - University of Alabama"}],"url":"https://www.linkedin.com/company/southern-tide"},{"company":"The University of Alabama","company_id":"university-of-alabama","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Aug 2009 May 2013 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2013","start_date":"Aug 2009","subtitle":"The University of Alabama","title":"Student"}],"url":"https://www.linkedin.com/company/university-of-alabama"},{"company":"Charleston RiverDogs","company_id":"charleston-riverdogs","location":"Charleston, South Carolina Area","positions":[{"description":"","duration":"Apr 2012 Aug 2012 5 months","duration_short":"5 months","end_date":"Aug 2012","start_date":"Apr 2012","subtitle":"Charleston RiverDogs","title":"Student Internship"}],"url":"https://www.linkedin.com/company/charleston-riverdogs"}]', '["“I have worked with Whitney as the chapter advisor for Zeta Tau Alpha. Whitney is an active member who readily contributes and successfully balances academics with a variety of chapter activities. She is eager to be involved and contributes a great deal of energy and enthusiasm to our organization. She always has a smile on her face and brings a great attitude!”","“Whitney is a hard worker and always maintains a positive attitude. She is a self-starter and would be a great addition to any organization. I am sure she will continue to be a leader in her role as a student at the University of Alabama. Whitney surrounds herself with great friends and is involved in many extracurricular organizations at school.”"]']### Assistant: The agent's job is to assist companies in designing integrated marketing solutions, and today, the agent is reaching out to the user to discuss potential advertising opportunities with USA TODAY NETWORK \| LOCALiQ.
### Human: Agent: ['Sopheia McMorris', "I support High Performers, Entrepreneurs, and, Professionals struggling to overcome anxiety and become who they are. Need help? Click the link and schedule a call with me. calendly.com/sopheiaspeakswisdom We all have that person we secretly wish we could be, a confident, authentic, carefree person who is successful. You can be the person you want to be. Hi, I'm Sopheia, Executive Wisdom Mentor. I specialize in helping people overcome anxiety. Take control of their life and create a life they love. Just like I supported Sadie to be whom she wanted to be. She Intentionally influences her thinking, feelings, and action. Step into being the CEO of her life and guiding her destiny. If you've ever struggled to be the person you know you could, clink and book a call with me. calendly.com/sopheiaspeakswisdom Sopheia McMorris, I'm the CEO and founder of Wisdom Speaks Life. I am a certified professional life coach. I'm an author collaborating on the book, Raising The Bar and The Power of Life Coaching, Transformation Life Coach, Life Strategist, Motivational Speaker, Motivational Life Coach, Spiritual Director, Wisdom Soul Specialist.", 'Sopheia with an E. Executive Wisdom Mentor and Coach to Entrepreneurs & Professional / Self-Mastery /Leadership Solutions / Creating Successful Life on Your Terms & Drive your Destiny', 'Wisdom Speaks Life LLC Transformation Life Coaching Service', '[{"company":"Wisdom Speaks Life LLC Transformation Life Coaching Service","company_id":null,"location":"Wisdom Speaks Life LLC Transformation Life Coaching Service","positions":[{"description":"The go-to transformation life coach helps you create and implement your one-page Secret Success Strategy Plan for an integrated, harmonious, and fulfilling life. The go-to transformation life coach helps you create and implement your one-page Secret Success Strategy Plan for an integrated, harmonious, and fulfilling life.","duration":"Mar 2013 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Mar 2013","subtitle":"Wisdom Speaks Life LLC Transformation Life Coaching Service","title":"Executive Wisdom Mentor, Transformation Life Strategist, Speaker, Win Win Women TV Show Host"}],"url":""}]', '["Monica M Henderson “Sphleia was a delight to work with for our Next Global Virtual Conference Los Angeles. She was engaging and information on the topic of applying self-leadership in a relationship. I highly recommend her as a speaker for your next event! She really delivers excellence everywhere she goes. ”","Ⓥ 🌱 💚 Mariquita Solis “Sopheia McMorris is a brilliant force of light to bring into your world. Her positivity radiates to others and she lives her life in alignment with her beliefs. Sopheia is an amazing member of anyone\'s success team! I highly recommend you reach out to her for direction and clarity in your life.”"]'] User: ['Karen Carr', "Transformational Life Coaching since 2001 Strengths: Connectedness Input Activator Relator Arranger Executive Coaching Workforce Revitalization Workshops for companies Parent Coaching expertise Facilitator of The Artist's Way classes Teacher of The Philosophy of Life Coaching using Ruiz's The Four Agreements and Frankl's Man's Search for Meaning Coaching clients to discover and uncover answers to the questions: What is my purposeful action today? How are my actions in line with my values? How am I being my best self? Laser-focused coaching on: * Permission to succeed * Overcoming procrastination * Defining & taking necessary actions to face life's challenges Specialties: Women in Transition Small Business Owners Significant Relationships People Seeking and in Long Term Recovery", 'Retirement Coach at Revitalize Retirement Life Coaching', 'Revitalize Coaching, LLC', '[{"company":"Revitalize Coaching, LLC","company_id":null,"location":"","positions":[{"description":"Personal, professional life coaching services to help individuals live a full life, aligned with success, values and desires. Create the life you want today! Personal, professional life coaching services to help individuals live a full life, aligned with success, values and desires. Create the life you want today!","duration":"Jul 2007 - Present 14 years 9 months","duration_short":"14 years 9 months","end_date":"Present","start_date":"Jul 2007","subtitle":"Revitalize Coaching, LLC","title":"Owner"}],"url":""},{"company":"Revitalize Retirement Life Coaching","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Helping Baby Boomers take a confident leap into Retirement! Helping Baby Boomers take a confident leap into Retirement!","duration":"Jan 2001 - Present 21 years 3 months","duration_short":"21 years 3 months","end_date":"Present","start_date":"Jan 2001","subtitle":"Revitalize Retirement Life Coaching","title":"Retirement Coach"}],"url":""},{"company":"Roseville Area Schools","company_id":null,"location":"","positions":[{"description":"Connecting area businesses with adult students for community building. Connecting area businesses with adult students for community building.","duration":"Sep 2010 Feb 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2014","start_date":"Sep 2010","subtitle":"Roseville Area Schools","title":"Networking Coordinator"}],"url":""},{"company":"Concordia University","company_id":"concordia-university","location":"","positions":[{"description":"Teach, develop and facilitate online courses in Life Coaching and Philosophy for undergraduates Teach, develop and facilitate online courses in Life Coaching and Philosophy for undergraduates","duration":"Oct 2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"Oct 2006","subtitle":"Concordia University","title":"Adjunct faculty"}],"url":"https://www.linkedin.com/company/concordia-university"},{"company":"Alternative Learning Center, Spring Lake Park, MN","company_id":null,"location":"","positions":[{"description":"Worked with youth and adults supporting their educational efforts and making positive changes for career and personal success. Worked with youth and adults supporting their educational efforts and making positive changes for career and personal success.","duration":"Nov 2005 Jun 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2007","start_date":"Nov 2005","subtitle":"Alternative Learning Center, Spring Lake Park, MN","title":"Teacher, Life Coach"}],"url":""}]', '["Cheryle Melander “One of the best one hour conversations ever!”","Norris Waalen “Karen helped me prioritize goals, and encouraged me to select the steps to realize them. She has great integrity, personable, and the skills to motivate and expand my possibilities. Results are continually happening.”"]']### Assistant: The agent's job is to support high performers, entrepreneurs, and professionals struggling to overcome anxiety and become who they are, and today, the agent is reaching out to the user because they need to offer laser-focused coaching on permission to succeed, overcoming procrastination, and defining and taking necessary actions to face life's challenges.
### Human: Agent: ['Gwen LaCosse, M.A.', 'Librarian - After earning my masters degree in Library and Information Studies, I continued to focus on the reference side of librarianship. I love steering patrons to credible sources of information that will help them answer their questions. As technology continues to advance, librarians are needed more than ever to serve as guides and teachers. Researcher - I am easily able to take initiative and be proactive in dealing with library patrons who may or may not be aware of how to begin a search. Librarians teach patrons how to find the resources they need. For example, I have showed patrons wanting to generate sales leads how to conduct a customized search of a particular electronic database to locate prospective customers. Writer - I bring a journalistic background to librarianship. Moreover I am a stickler for clean -- and clear -- copy. My passion for research and for customer service led me to pursue work in a library, a truly unique place that plays a key role in a community. Library staff serve as guides, not only providing patrons with information but showing them how to search. I teach a variety of computer classes to the public and do one-on-one instruction as well. Instructing patrons in how to find credible consumer health information online is of particular satisfaction. Skills include: research; editing, writing, and proofreading; photography; customer service; educating; motivating; and problem solving.', 'Librarian \| Researcher \| Teacher \| Writer \|', 'Des Plaines Public Library', '[{"company":"Des Plaines Public Library","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2001 - Present 21 years 2 months","duration_short":"21 years 2 months","end_date":"Present","start_date":"Feb 2001","subtitle":"Des Plaines Public Library","title":"Library - Reference Services Assistant"}],"url":""},{"company":"Mount Prospect Public Library","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1993 Jul 2004 10 years 9 months","duration_short":"10 years 9 months","end_date":"Jul 2004","start_date":"Nov 1993","subtitle":"Mount Prospect Public Library","title":"Patron Assistant"}],"url":""}]', '["Theresa \\"Teri\\" Collins “I had the pleasure of working with Gwen in my capacity as the Executive Director of MCYAF, Maine Community Youth Assistance Foundation, in Des Plaines, Illinois. Gwen approached me and asked me if I would be interested in working together to put together a panel of experts relative to the opioid crisis and host an event at the Des Plaines Library. I agreed and we worked together to put an event together for the Des Plaines community. Gwen was detailed, creative and energetic in arranging the event. She is a fountain of knowledge and highly professional in approaching her work. Gwen was a delight to work with and put a great deal of effort into our event. The Des Plaines Public Library is lucky to have Gwen on their staff! I look forward to having the opportunity to work with Gwen again in the near future! ”","Madeline May “Gwen and I have participated in numerous community health fairs together. At these events she has served as an ambassador for the library as well as an information resource regarding available library services. Gwen was able to identify and promote library materials pertinent to that particular audience. Gwen and I worked together several times on consumer health information as well as identifying and promoting information on various community health concerns. She provided an opportunity for me to meet with patrons in a non-threatening environment. Gwen is an advocate of the importance of teaching the public how to search for credible health information, both in print and online. She herself is a valuable tool in what can often be a confusing, intimidating subject and is not only approachable but offers an empathetic, informed \\"ear.\\" ”"]'] User: ['Gail Donohue', 'Publishing high-end magazine for the River Creek community in Loudoun County, VA. Areas of expertise include interpersonal skills, relationship development, relationship management, networking, prospecting, research, cold-calling, presentations, proposals, customer acquisition, customer retention, event planning, analytical, temporary placement, public speaking, strong oral and written communication skills, creative design, business development, organizational skills, Microsoft office, social media', 'Through neighborhood-specific content, we create a sense of belonging within hundreds of upscale communities nationwide and offer business owners an integrated marketing program to connect with their ideal market.', 'Pearson Smith Realty', '[{"company":"Pearson Smith Realty","company_id":"pearson-smith-realty","industry":"Leasing Real Estate","location":"Round Hill, Virginia, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Pearson Smith Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/pearson-smith-realty"},{"company":"On the Banks magazine","company_id":null,"location":"Round Hill, VA","positions":[{"description":"Produce monthly, social magazine for River Creek community in Loudoun County, Virginia. As the owner, responsible for all aspects of the business operations: sales, customer relations, billing, magazine content, event planning, editing and publishing. Produce monthly, social magazine for River Creek community in Loudoun County, Virginia. As the owner, responsible for all aspects of the business operations: sales, customer relations, billing, magazine content, event planning, editing and publishing.","duration":"Sep 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Sep 2013","subtitle":"On the Banks magazine","title":"Owner"}],"url":""},{"company":"Scholastic Bookfairs","company_id":"scholastic-book-fairs","location":"Purcellville, VA","positions":[{"description":"Developed a sales plan with Sales Consultants in target schools/fairs to maximize sales and evaluate schools for potential bookings.Coordinated planned revenue-building activities to generate sales and achieve customer satisfaction.Managed, coordinated, attended, and conducted presentations at events such as conventions, exhibits, trade shows, and host/hotel shows. Developed a sales plan with Sales Consultants in target schools/fairs to maximize sales and evaluate schools for potential bookings.Coordinated planned revenue-building activities to generate sales and achieve customer satisfaction.Managed, coordinated, attended, and conducted presentations at events such as conventions, exhibits, trade shows, and host/hotel shows.","duration":"Apr 2009 Sep 2013 4 years 6 months","duration_short":"4 years 6 months","end_date":"Sep 2013","start_date":"Apr 2009","subtitle":"Scholastic Bookfairs","title":"Field Sales"}],"url":"https://www.linkedin.com/company/scholastic-book-fairs"},{"company":"Welcome Wagon","company_id":"welcome-wagon","location":"","positions":[{"description":"Generated new and retaining existing business partners through advertising sales to all business types, pre-qualifying, cold-calling, telemarketing, tracking and reporting sales activity, consistently following through with prospects and customers. Generated new and retaining existing business partners through advertising sales to all business types, pre-qualifying, cold-calling, telemarketing, tracking and reporting sales activity, consistently following through with prospects and customers.","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Welcome Wagon","title":"Account Executive"}],"url":"https://www.linkedin.com/company/welcome-wagon"},{"company":"Self Employed","company_id":"nunodemedia","location":"West Bradford, PA","positions":[{"description":"Made qualified appointments for sales team by calling on CFO\'s and Directors of Finance; communicated effectively with sales team to discuss accounts, schedules, and appointments; maintained ACT database to stay on top of key information for getting appointments; worked independently and effectively from home office. Made qualified appointments for sales team by calling on CFO\'s and Directors of Finance; communicated effectively with sales team to discuss accounts, schedules, and appointments; maintained ACT database to stay on top of key information for getting appointments; worked independently and effectively from home office.","duration":"Feb 2005 Oct 2007 2 years 9 months","duration_short":"2 years 9 months","end_date":"Oct 2007","start_date":"Feb 2005","subtitle":"Self Employed","title":"Lead Generation"}],"url":"https://www.linkedin.com/company/nunodemedia"},{"company":"Hobart West Solutions","company_id":"hobart-west-solutions","location":"","positions":[{"description":"Responsible for setting appointments from my home office for several sales reps from qualified leads; communicated effectively to sales team all relevant information regarding appointments made; maintained data base of all competitive information, follow-up calls, etc. Responsible for setting appointments from my home office for several sales reps from qualified leads; communicated effectively to sales team all relevant information regarding appointments made; maintained data base of all competitive information, follow-up calls, etc.","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Hobart West Solutions","title":"Business Development/Lead Generation"}],"url":"https://www.linkedin.com/company/hobart-west-solutions"},{"company":"Dayta Staffing Services","company_id":null,"location":"","positions":[{"description":"Approached Dayta Staffing Services to create a telemarketing position from a home office to use my cold-calling and appointment setting skills for their sales reps. in an industry I had experience in. Approached Dayta Staffing Services to create a telemarketing position from a home office to use my cold-calling and appointment setting skills for their sales reps. in an industry I had experience in.","duration":"Mar 1997 Sep 1998 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 1998","start_date":"Mar 1997","subtitle":"Dayta Staffing Services","title":"Business Development/Lead Generation"}],"url":""},{"company":"Adia Personnel Staffing Services","company_id":"theadeccogroup","location":"","positions":[{"description":"Screened, interviewed, and selected potential candidates for various postions; maintained relationiships with clients bu ensuring satisfaction with those placed at their business; cold-calling to potential clients. Screened, interviewed, and selected potential candidates for various postions; maintained relationiships with clients bu ensuring satisfaction with those placed at their business; cold-calling to potential clients.","duration":"Mar 1993 Aug 1994 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 1994","start_date":"Mar 1993","subtitle":"Adia Personnel Staffing Services","title":"Staffing Specialist"}],"url":"https://www.linkedin.com/company/theadeccogroup"},{"company":"RMS Systems","company_id":null,"location":"","positions":[{"description":"Generated qualified leads for sales reps;set sales appointments;maintained database of all important information of potential clients. Generated qualified leads for sales reps;set sales appointments;maintained database of all important information of potential clients.","duration":"Feb 1992 Mar 1993 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 1993","start_date":"Feb 1992","subtitle":"RMS Systems","title":"Marketing Representative"}],"url":""},{"company":"Waterford Wedgwood","company_id":"wwrd-us-llc","location":"","positions":[{"description":"Hired sales personnel; ordered, stocked and displayed store merchandise; responsible for monthly budget and sales reports. Hired sales personnel; ordered, stocked and displayed store merchandise; responsible for monthly budget and sales reports.","duration":"Sep 1990 Sep 1991 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 1991","start_date":"Sep 1990","subtitle":"Waterford Wedgwood","title":"Retail/Store Manager"}],"url":"https://www.linkedin.com/company/wwrd-us-llc"},{"company":"United States Department of Defense","company_id":"deptofdefense","location":"","positions":[{"description":"Substitue teacher for elementary grades K-5 DODD in Giessen, Germany. Substitue teacher for elementary grades K-5 DODD in Giessen, Germany.","duration":"Sep 1989 Jun 1990 10 months","duration_short":"10 months","end_date":"Jun 1990","start_date":"Sep 1989","subtitle":"United States Department of Defense","title":"Substitute Teacher"}],"url":"https://www.linkedin.com/company/deptofdefense"},{"company":"Ford Military Car Sales","company_id":null,"location":"","positions":[{"description":"Qualified and sold cars to military personnel in Giessen, Germany. Qualified and sold cars to military personnel in Giessen, Germany.","duration":"Sep 1988 Jun 1989 10 months","duration_short":"10 months","end_date":"Jun 1989","start_date":"Sep 1988","subtitle":"Ford Military Car Sales","title":"Sales Representative"}],"url":""},{"company":"The Vanguard Group","company_id":"vanguard","location":"","positions":[{"description":"Received incoming calls from customers for mutual funds transactions; met customers needs by communicating effectively and resolving problems. Received incoming calls from customers for mutual funds transactions; met customers needs by communicating effectively and resolving problems.","duration":"Jul 1987 Apr 1988 10 months","duration_short":"10 months","end_date":"Apr 1988","start_date":"Jul 1987","subtitle":"The Vanguard Group","title":"Client Service Representative"}],"url":"https://www.linkedin.com/company/vanguard"}]', '["Carrie Oliver “Gail is a terrific sales rep! She is organized, efficient, detail-oriented and driven to meet the customer\'s needs. She is punctual, dependable, committed and a self-starter. Gail was always bringing in sales and giving great service to her clients. It has been a pleasure knowing Gail and working with her. I would work with her again in a heartbeat!”","Susan Aldworth “Gail would be a great asset to any company that has the pleasure of working with her. I worked with Gail at Hobart West where she was a telemarketing specialist. She was a true relationship builder and was extremely valuable to the sales team. She was professional, understood the business, had great follow-up and could set those hard to get appointments. I enjoyed working with Gail and always felt that she gave 100% to her job. When Gail relocated I contact her to work with MCS Management Services and it was a pleasure working with her again! She worked remotely at both positions but developed great relationships with every member of the sales team. She is the best!”"]']### Assistant: The agent's job is to generate sales leads and set appointments, and today the user is reaching out to the agent because they need assistance in promoting their magazine to the River Creek community in Loudoun County, VA.
### Human: Agent: ['Jeff Lang', 'Big Hot Morning Show co-host and middays on Hot 96.7 as "Stunt Monkey" plus mornings on KRRW. I am helping local businesses grow through branding with Radio Mankato. Community-driven and determined to grow better relationships to better our community.', 'Brand Manager at Radio Mankato', 'Radio Mankato', '[{"company":"Radio Mankato","company_id":"radio-mankato","industry":"Broadcast Media Production and Distribution","location":null,"positions":[{"description":"Manage Radio Mankato BrandsManage All TradesOversee All PromotionsOversee Building MaintenanceQuarterback Special ProjectsSales - On-Air Liaison","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Radio Mankato","title":"Brand Manager"},{"description":"Co-host of the Big Hot Morning Show on Hot 96.7 & Host of the mid-day show on Hot 96.7Conduct live interviews, make public appearances, and promote the station through social media, mailings, apparel, and eventsMaintain a consistent internet presence through the company\'s website, social media page, and blogging","duration":"Sep 2003 - Present 18 years 3 months","duration_short":"18 years 3 months","end_date":"Present","start_date":"Sep 2003","subtitle":"Radio Mankato","title":"On-Air Personality, Stunt Monkey"}],"url":"https://www.linkedin.com/company/radio-mankato"},{"company":"Minnesota State University, Mankato","company_id":"minnesota-state-university-mankato","location":"Verizon Wireless Center","positions":[{"description":"Facilitating in game promotions, including video board trivia and on-ice contests Facilitating in game promotions, including video board trivia and on-ice contests","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Minnesota State University, Mankato","title":"In-game Host at Maverick Hockey"}],"url":"https://www.linkedin.com/company/minnesota-state-university-mankato"},{"company":"Mankato MoonDogs","company_id":"mankato-moondogs","location":"Mankato, MN","positions":[{"description":"Summer months I work for the Mankato MoonDogs, a local Northwoods League Baseball team. I climb the stairs of the grandstand at Franklin Rogers Park promoting the MoonDogs Brand and fun responsible drinking of \\"ICE COLD BEER!\\" Summer months I work for the Mankato MoonDogs, a local Northwoods League Baseball team. I climb the stairs of the grandstand at Franklin Rogers Park promoting the MoonDogs Brand and fun responsible drinking of \\"ICE COLD BEER!\\"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Mankato MoonDogs","title":"Beerman"}],"url":"https://www.linkedin.com/company/mankato-moondogs"}]', '["Greg \\"HUTCH\\" C. “Jeff is one of the hardest working people in the industry! Jeff started out with a small knowledge of the business and as learned quickly and made a name for himself in the community. His work, on-air and off, is a true representative of what a broadcast professional should be. Attention to detail and his determination are his 2 strong suits. ”","Jenny Kay Pollock “Jeff was a great manager when I was an intern. He was willing to take time to explain the reasoning behind what we were doing and the processes we were using. He taught me how to update the website and how to set up a successful promotional event. Jeff was always organized and willing to help out community members. He planned events of all sizes and worked in conjunction with local businesses. In addition, he managed a team of over 25 interns.”"]'] User: ['Jeff Lang', 'Big Hot Morning Show co-host and middays on Hot 96.7 as "Stunt Monkey" plus mornings on KRRW. I am helping local businesses grow through branding with Radio Mankato. Community-driven and determined to grow better relationships to better our community.', 'Brand Manager at Radio Mankato', 'Radio Mankato', '[{"company":"Radio Mankato","company_id":"radio-mankato","industry":"Broadcast Media Production and Distribution","location":null,"positions":[{"description":"Manage Radio Mankato BrandsManage All TradesOversee All PromotionsOversee Building MaintenanceQuarterback Special ProjectsSales - On-Air Liaison","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Radio Mankato","title":"Brand Manager"},{"description":"Co-host of the Big Hot Morning Show on Hot 96.7 & Host of the mid-day show on Hot 96.7Conduct live interviews, make public appearances, and promote the station through social media, mailings, apparel, and eventsMaintain a consistent internet presence through the company\'s website, social media page, and blogging","duration":"Sep 2003 - Present 18 years 3 months","duration_short":"18 years 3 months","end_date":"Present","start_date":"Sep 2003","subtitle":"Radio Mankato","title":"On-Air Personality, Stunt Monkey"}],"url":"https://www.linkedin.com/company/radio-mankato"},{"company":"Minnesota State University, Mankato","company_id":"minnesota-state-university-mankato","location":"Verizon Wireless Center","positions":[{"description":"Facilitating in game promotions, including video board trivia and on-ice contests Facilitating in game promotions, including video board trivia and on-ice contests","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Minnesota State University, Mankato","title":"In-game Host at Maverick Hockey"}],"url":"https://www.linkedin.com/company/minnesota-state-university-mankato"},{"company":"Mankato MoonDogs","company_id":"mankato-moondogs","location":"Mankato, MN","positions":[{"description":"Summer months I work for the Mankato MoonDogs, a local Northwoods League Baseball team. I climb the stairs of the grandstand at Franklin Rogers Park promoting the MoonDogs Brand and fun responsible drinking of \\"ICE COLD BEER!\\" Summer months I work for the Mankato MoonDogs, a local Northwoods League Baseball team. I climb the stairs of the grandstand at Franklin Rogers Park promoting the MoonDogs Brand and fun responsible drinking of \\"ICE COLD BEER!\\"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Mankato MoonDogs","title":"Beerman"}],"url":"https://www.linkedin.com/company/mankato-moondogs"}]', '["Greg \\"HUTCH\\" C. “Jeff is one of the hardest working people in the industry! Jeff started out with a small knowledge of the business and as learned quickly and made a name for himself in the community. His work, on-air and off, is a true representative of what a broadcast professional should be. Attention to detail and his determination are his 2 strong suits. ”","Jenny Kay Pollock “Jeff was a great manager when I was an intern. He was willing to take time to explain the reasoning behind what we were doing and the processes we were using. He taught me how to update the website and how to set up a successful promotional event. Jeff was always organized and willing to help out community members. He planned events of all sizes and worked in conjunction with local businesses. In addition, he managed a team of over 25 interns.”"]']### Assistant: The agent's job is to help local businesses grow through branding with Radio Mankato, and today, the agent is reaching out to the user to discuss potential promotional opportunities for the user's company.
### Human: Agent: ['Steve Alexander', 'I am an innovative and effective solution provider who enjoys working with people at the crossroads of business and technology. I have national and international experience in IT strategy, architecture, shared services and governance. I am your “A-Team” go-to person when you want to ensure that projects get completed quickly, efficiently and without wasting valuable resources. I have been defined as a realist by category and by training due in part to my technology environment where I had to prove value immediately without the luxury of spending money and time on unproven theories or technologies.Excellent team-building, customer service, executive interaction and comprehensive people skills. The ability to execute and deliver successful completion of multiple projects. I command a strong contingent power and influencing process. This allows me to develop relationships quickly to expedite projects and drive exceptional business outcomes which benefits the company and customers. My track record is impressive in business improvements, in one case reducing the help desk response time by over 50% while increasing work order quantity by over 25%. “Whatever It Takes” attitude and genuine caring for everyone are my most remarkable skills. In order to bridge the gap and join business and IT, you first get people on board by letting them know you care about their issues. If you can accomplish this, the other issues are easy.Specialties: Business Process, Business Continuity and Disaster Recovery Planning, Incident Management, Problem Management, Change Management, Coaching, Communications, Consensus Building, Consulting, Critical Thinking, Critical Data Center Operations, Enterprise Resource Planning, Leadership, Management, Negotiation, Objectivity, Political Savvy, Public Relations, Reconciliation, Strategic Planning, Talent & Team Development, Values,', 'Chief Technology Officer \| Information Technology Director \| Crisis Management \| Process Improvement', 'TIAA', '[{"company":"TIAA","company_id":"tiaa","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"TIAA","title":"Director, Sr. Manager Capacity Management"},{"description":"","duration":"Oct 2016 Jan 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2018","start_date":"Oct 2016","subtitle":"TIAA","title":"Director, Crisis Management"},{"description":"","duration":"Apr 2014 Oct 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2016","start_date":"Apr 2014","subtitle":"TIAA-CREF","title":"Director Business Integration and Testing"},{"description":"In charge of TIAA-CREF\'s Service Availability Managers. Led a team of 5 people to ensure critical TIAA-CREF applications were up and operational.","duration":"Mar 2013 Apr 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2014","start_date":"Mar 2013","subtitle":"TIAA-CREF","title":"Tehnology Lead"},{"description":"Manage Major Network Outages for all TIAA-CREF locations","duration":"Sep 2010 Mar 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2013","start_date":"Sep 2010","subtitle":"TIAA-CREF","title":"Senior Information Technology Crisis Manager"}],"url":"https://www.linkedin.com/company/tiaa"},{"company":"Drama Kids International","company_id":"drama-kids-international","location":"","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Drama Kids International","title":"CEO Drama Kids of the Piedmont"}],"url":"https://www.linkedin.com/company/drama-kids-international"},{"company":"Missing Links Computer Consultants","company_id":null,"location":"","positions":[{"description":"Chief Executive Officer for Computer Consulting Firm. Strategic Consulting specializing in large and medium sized computer network upgrades and new installations. Creation of Contingency and Disaster recovery plans for large and medium sized companies.Strategic consultants for start-up companies and companies wishing to expand their existing customer base.Clients include: Crescent ResourcesNantahala PowerDuke Engineering and ServicesDuke Fluor-Daniel","duration":"Oct 1994 Sep 2010 16 years","duration_short":"16 years","end_date":"Sep 2010","start_date":"Oct 1994","subtitle":"Missing Links Computer Consultants","title":"Chief Executive Officer"}],"url":""},{"company":"Cabarrus County Schools","company_id":null,"location":"","positions":[{"description":"Responsible for all Information Technology for Cabarrus County Schools. This included approximately 34 locations and approximately 28,000 students and staff members","duration":"Sep 2002 Oct 2009 7 years 2 months","duration_short":"7 years 2 months","end_date":"Oct 2009","start_date":"Sep 2002","subtitle":"Cabarrus County Schools","title":"Chief Technology Officer"}],"url":""}]', '["“Steve went from my coworker to my well deserved manager. He is a detail-oriented, hard worker who knows how to manage his employees and the crisis calls. He remains calm under pressure and attacks issues at hand in a professional and logical way.”","“I hired Steve to be a part of the TIAA-CREF Service Delivery or Operations Team. At the time we were in need of a leader who could function well in a crisis and provide technical skills to help quickly restore services. In addition, his role was to ensure that the root cause of issues were identified and actioned to prevent the issues from ocurring again. He quickly adapted to our environment and became a key member of the team. I would recommend Steve and if the opportunity was available work with him again.”"]'] User: ['Nikhil Singhal', 'I have overall 11+ years of IT industry experience. During his tenure, he has been working on providing IT solution like Retail, Banking, Payments, Health Care, Wahoo Device.my colleague finds me to be an honest, upbeat, self-motivated team leader as well as team player with great problem-solving skills. He is passionate, optimistic and very dedicated professional, who takes up responsibilities with utmost enthusiasm.', 'Technical Lead at Mindtree', 'Mindtree', '[{"company":"Mindtree","company_id":"mindtreeltd","industry":"IT Services and IT Consulting","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Mindtree","title":"Technical Lead"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"City Furniture","company_id":"city-furniture","location":"Tamarac, Florida, United States","positions":[{"description":"","duration":"Feb 2020 Jul 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2021","start_date":"Feb 2020","subtitle":"City Furniture","title":"Sr. iOS Developer"}],"url":"https://www.linkedin.com/company/city-furniture"},{"company":"IBM","company_id":"ibm","location":"Gurgaon, India","positions":[{"description":"","duration":"Mar 2015 Mar 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2020","start_date":"Mar 2015","subtitle":"IBM","title":"Application Developer (iOS, Team Lead)"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Unikove","company_id":"unikove","location":"Noida Area, India","positions":[{"description":"","duration":"Sep 2013 Mar 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2015","start_date":"Sep 2013","subtitle":"Unikove","title":"iOS Developer"}],"url":"https://www.linkedin.com/company/unikove"},{"company":"ISOL","company_id":"isol_712931","location":"Bikaner","positions":[{"description":"","duration":"Jul 2011 May 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2013","start_date":"Jul 2011","subtitle":"ISOL","title":"iOS Developer"}],"url":"https://www.linkedin.com/company/isol_712931"},{"company":"Sharabh Technologies Pvt Ltd","company_id":"sharabh-technologies-pvt-ltd","location":"Bikaner Area, India","positions":[{"description":"","duration":"Jun 2010 Jul 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2011","start_date":"Jun 2010","subtitle":"Sharabh Technologies Pvt Ltd","title":"iPhone Developer"}],"url":"https://www.linkedin.com/company/sharabh-technologies-pvt-ltd"}]', '["Amit Kushvaha “I had worked with Nikhil in same company, I was impressed by Nikhil\'s ability to deal with even the toughest clients/managers – effortlessly. That skill often takes years to develop among consulting professionals, but it seemed to come perfectly naturally to him.”","Arpita Jain “I rarely come across people who stand out like Nikhil. I had the pleasure of working with him for one years at isol systems, collaborating on several projects. He is so organized in managing multiple projects at a time and made a dramatic increase in the productivity of team members. No matter how tensed the day was he made sure he left with a smile. As a team member or a leader, Nikhil earns my highest recommendation.”"]']### Assistant: The agent's job is to provide IT solutions and project management expertise, and today, the agent is reaching out to the user to discuss a potential collaboration on a new retail technology project.
### Human: Agent: ['Tracy Reberry, MA, CSM, CPO, PMP', 'Experienced Agile Coach with a demonstrated history of training companies and teams with successful results. Expertise in turning around teams and guiding them to empowerment, engagement, self-organization and happiness.', 'Agile Coach and Scrum Master', 'Bright Horizons', '[{"company":"Bright Horizons","company_id":"bright-horizons","industry":"Education Administration Programs","location":"","positions":[{"description":"Began work at Bright Horizons as its first Scrum Master, playing a key role in the Back-Up Care division’s Agile transformation. Develop and lead training sessions for many groups. Have established an Agile Community of Excellence with work-specific communities of practice across lines of business. Provided key guidance on established a program for the lead initiative involving multiple consulting groups, established/kicked off and trained 7 teams as part of the program. Provide ongoing guidance and recommendations to senior leadership with regard to our Scrum practices.","duration":"Mar 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Bright Horizons","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/bright-horizons"},{"company":"Transamerica","company_id":"transamerica","location":"United States","positions":[{"description":"","duration":"Jan 2017 Jan 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2019","start_date":"Jan 2017","subtitle":"Transamerica","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/transamerica"},{"company":"Chipotle Mexican Grill","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Contract position leading backend data team for online ordering. Team recognized for low defect rate and consistently successful deployments. Coached team in agile methodologies (scrum/kanban). Contract position leading backend data team for online ordering. Team recognized for low defect rate and consistently successful deployments. Coached team in agile methodologies (scrum/kanban).","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Chipotle Mexican Grill","title":"Scrum Master"}],"url":""},{"company":"Syncroness (acquired Magpie)","company_id":null,"location":"Westminster, CO","positions":[{"description":"Manage Product Lifecycle Management team (8 direct reports). Includes coaching several teams in agile and kanban on long-term multi-disciplinary projects (EE, ME, SW). Serve as company coach in its agile transformation and sit on company leadership team. Manage Product Lifecycle Management team (8 direct reports). Includes coaching several teams in agile and kanban on long-term multi-disciplinary projects (EE, ME, SW). Serve as company coach in its agile transformation and sit on company leadership team.","duration":"Mar 2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"Mar 2016","subtitle":"Syncroness (acquired Magpie)","title":"Manager, Product Lifecycle Management/Agile Coach"}],"url":""},{"company":"Magpie Software Services","company_id":"magpie-software-services","location":"Wesminster, CO","positions":[{"description":"Leading multiple teams in agile methodology. Provide process guidance and help create collaborative and effective teams. Servant leader to team working on company\'s top revenue-generating client projects. Led agile transformations/coached three companies with 20k+ employees in multiple countries. Leading multiple teams in agile methodology. Provide process guidance and help create collaborative and effective teams. Servant leader to team working on company\'s top revenue-generating client projects. Led agile transformations/coached three companies with 20k+ employees in multiple countries.","duration":"Oct 2012 2016 4 years","duration_short":"4 years","end_date":"2016","start_date":"Oct 2012","subtitle":"Magpie Software Services","title":"Agile Coach"}],"url":"https://www.linkedin.com/company/magpie-software-services"},{"company":"HealthGrades","company_id":"healthgrades","location":"","positions":[{"description":"Coached the delivery team on the least-liked product to the point of it being the highest-performing team in the company. Coached the business, product owners and delivery teams. Trained teams in utilizing kanban and coached kanban transformations for two teams. Coached the delivery team on the least-liked product to the point of it being the highest-performing team in the company. Coached the business, product owners and delivery teams. Trained teams in utilizing kanban and coached kanban transformations for two teams.","duration":"Jun 2010 Feb 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2012","start_date":"Jun 2010","subtitle":"HealthGrades","title":"Senior Scrum Master"}],"url":"https://www.linkedin.com/company/healthgrades"},{"company":"National MS Society","company_id":"national-ms-society","location":"Denver, Colorado","positions":[{"description":"Managed agile projects for national non-profit. Projects were often short, with multiple product owners and integrated with many external vendors, while coaching vendors in vendor-to-vendor integration. Managed agile projects for national non-profit. Projects were often short, with multiple product owners and integrated with many external vendors, while coaching vendors in vendor-to-vendor integration.","duration":"Jan 2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"Jan 2012","subtitle":"National MS Society","title":"Project Manager"}],"url":"https://www.linkedin.com/company/national-ms-society"},{"company":"Wall Street On Demand","company_id":"wall-street-on-demand","location":"","positions":[{"description":"Managed high-visibility projects for financial institutions. Projects involved assembling delivery teams of external (customer) product owners, database engineers, software developers and designers. Implemented agile in all projects I managed. Managed high-visibility projects for financial institutions. Projects involved assembling delivery teams of external (customer) product owners, database engineers, software developers and designers. Implemented agile in all projects I managed.","duration":"Nov 2006 Jun 2010 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2010","start_date":"Nov 2006","subtitle":"Wall Street On Demand","title":"Project Manager Scrum Master"}],"url":"https://www.linkedin.com/company/wall-street-on-demand"},{"company":"Fiserv Investment Support Services","company_id":"fiserv-iss","location":"","positions":[{"description":"Managed Vendor Relations, including vendor selection, wrote RFPs/RFQs, negotiation and contract execution. Managed all regulatory audits, including those related to GLBA and SOX. 10 direct reports managed vendor relations work and related project work. Was trained, certified and coached in scrum, then implemented in the Vendor Relations Department. Managed Vendor Relations, including vendor selection, wrote RFPs/RFQs, negotiation and contract execution. Managed all regulatory audits, including those related to GLBA and SOX. 10 direct reports managed vendor relations work and related project work. Was trained, certified and coached in scrum, then implemented in the Vendor Relations Department.","duration":"Jun 2004 Nov 2006 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2006","start_date":"Jun 2004","subtitle":"Fiserv Investment Support Services","title":"Manager, Vendor Relations and Projects"}],"url":"https://www.linkedin.com/company/fiserv-iss"},{"company":"DST Output","company_id":"broadridge-financial-solutions","location":"","positions":[{"description":"Managed large-scale client projects in mutual fund back-end and financial services company. Integrated into sales department for clean hand-off of projects from sales to project management to ongoing client management. Led company\'s most high profile project from sales to execution. Managed large-scale client projects in mutual fund back-end and financial services company. Integrated into sales department for clean hand-off of projects from sales to project management to ongoing client management. Led company\'s most high profile project from sales to execution.","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"DST Output","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/broadridge-financial-solutions"},{"company":"Corporate Express","company_id":null,"location":"","positions":[{"description":"Managed and analyzed projects in Operations then in the Account Management departments. Led project for outsourcing all online billing and paper statements for business partners/clients. Managed and analyzed projects in Operations then in the Account Management departments. Led project for outsourcing all online billing and paper statements for business partners/clients.","duration":"1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"1994","subtitle":"Corporate Express","title":"Analyst/Project Manager"}],"url":""},{"company":"Royal Viking Star","company_id":null,"location":"","positions":[{"description":"Wrote, edited, designed daily onboard newspaper for passengers of Royal Viking Star. Lived on the ship and functioned as the AP spokesperson for the ship. Interviewed high-profile passengers, researched destinations, worked as a ship photographer. Wrote, edited, designed daily onboard newspaper for passengers of Royal Viking Star. Lived on the ship and functioned as the AP spokesperson for the ship. Interviewed high-profile passengers, researched destinations, worked as a ship photographer.","duration":"1988 1990 2 years","duration_short":"2 years","end_date":"1990","start_date":"1988","subtitle":"Royal Viking Star","title":"Skald Editor"}],"url":""}]', '["Joe Wilson “Tracy was our scrum master on a large web development project. She has an energetic, positive attitude that lifted the team’s spirits. Working on a long project can sometimes become tedious, and Tracy changed up our sprint planning and retrospective meetings to keep things fresh. She was also a strong advocate for the development team. Tracy was a lot of fun to work with, and I hope I get to work with her again someday.”","Richard Dolman “I am proud to provide a recommendation for Tracy. She is extremely perceptive, bringing energy and enthusiasm to her teams, along with a subtle level of discipline that yields measurable results. She helped transform a team that had been struggling and poorly managed into a cohesive, high performing team. I truly enjoyed working with her and continue to seek her input and perspective on issues relating to Agile and team leadership. I would welcome the opportunity to work with her again in the future.”"]'] User: ['Terra Tateyama', 'Experienced Software Quality Assurance Test Engineer with a demonstrated history of working in the computer software industry. Skilled in SQL, Web Applications, Sales, Agile Methodologies, and Customer Relationship Management (CRM). Strong quality assurance professional graduated from Westminster College.', 'Scrum Master, Project Manager at MasterControl', 'MasterControl', '[{"company":"MasterControl","company_id":"mastercontrol","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"MasterControl","title":"Scrum Master, Project Manager"},{"description":"","duration":"Feb 2015 May 2022 7 years 4 months","duration_short":"7 years 4 months","end_date":"May 2022","start_date":"Feb 2015","subtitle":"MasterControl","title":"Software Quality Engineer III"},{"description":"","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"MasterControl","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/mastercontrol"},{"company":"MC Research Labs","company_id":"mc-research-labs","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2022 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2022","start_date":"Jun 2018","subtitle":"MC Research Labs","title":"Software Quality Engineer III"},{"description":"","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"MC Research Labs","title":"Scrum Master"}],"url":"https://www.linkedin.com/company/mc-research-labs"},{"company":"COMPanion Corporation","company_id":"companion-corporation","location":"","positions":[{"description":"","duration":"Sep 2007 Feb 2015 7 years 6 months","duration_short":"7 years 6 months","end_date":"Feb 2015","start_date":"Sep 2007","subtitle":"COMPanion Corporation","title":"Quality Assurance Staff"}],"url":"https://www.linkedin.com/company/companion-corporation"}]', '["Paul Wilhelm “I\'ve known Terra for a few years now, both when she was a Scrum Master, a Quality Engineer, and also when we asked her to take over as an Engineering Manager for half a year (which she did amazingly well). In every position, she\'s stepped in proactively with an attitude of \\"how can I help\\". She helps make our organization better in every way. She aligns with the company goals, empowers others with whom she works, and she constantly has positive mindset. She doesn\'t get caught up in politics - instead, she chooses to spend her time building bridges, not canyons. You could randomly drop Terra anywhere in any organization and have immediate positive growth. People like Terra are hard to come by. I wouldn\'t be writing this recommendation if I didn\'t truly recommend her.”","Brent Page “Terra is one of the most organized, meticulous, conscientious, intelligent and empathetic people I know and her work product and working relationships demonstrate that to a \'T\'. Because of her leadership skills, Terra was asked to fill in as the engineering manager for her team while the actual manager was out for over three months. She performed the duties and tasks of the manager impeccably as well as completing all of her assigned work without the least degradation to her work product. Her team absolutely loved having her at the helm. She is a person I know I can trust implicitly when a job needs to be completed on-time and to perfection.”"]']### Assistant: The agent's job is to provide agile coaching and guidance to teams for successful project delivery. Today, the agent is reaching out to the user because they need to discuss a potential collaboration on an upcoming software development project.
### Human: Agent: ['Jordan Sanford', "It's my mission to create a more effective Prestige by empowering our sales team with the right tools and information to help them create the greatest value for our clients and supplier partners. I have the great fortune of working with an exceptional sales team on everything from selling strategy to software design.", 'Vice President, Sales Strategy at Prestige \| Global Meeting Source', 'Prestige \| Global Meeting Source', '[{"company":"Prestige \| Global Meeting Source","company_id":"prestigeglobalmeetingsource","industry":"Hospitality","location":null,"positions":[{"description":"In addition to making continual system upgrades and maintaining the duties below as a system engineer, I co-manage the sales team, which include training, ongoing education, goal setting, product deployment, and overall implementation of best sales practices.","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Prestige \| Global Meeting Source","title":"Vice President, Sales Strategy"},{"description":"Managed the design, build and implementation of customized CRM software on the Dynamics 365 platform, \\"Milo.\\" This system integrated existing tools into a single platform and automated time-consuming and error-prone data entry duties from other departments. After deployment, launched training, maintenance, and continual upgrades of the system to increase workplace efficiencies for operations, sales, and accounting departments.","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"Prestige \| Global Meeting Source","title":"Director of Business Systems"},{"description":"Managed a variety of behind-the-scenes projects as company prepared for restructuring. This included overhaul of data analysis software, salesperson education, internal legal affairs, and the implementation of data security measures.","duration":"Sep 2015 Sep 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2017","start_date":"Sep 2015","subtitle":"Prestige \| Global Meeting Source","title":"Project Manager"}],"url":"https://www.linkedin.com/company/prestigeglobalmeetingsource"}]', '["Josh Herscheid ☁ ☑ “I have known Jordan since 2017 when we first worked together on a transformational technology implementation. Jordan is a dynamic leader who is joy to work with. His infectious personality and drive are two things that really separate him from others. You can look to Jordan to execute large initiatives that lead to big returns on investment. ”","Alyssa Walz “Jordan joined the Prestige team as an event industry novice and quickly propelled to a Director in our company! His unique talent has brought an efficiency to our team that was lacking. He elevates all of this colleagues and pushed them to learn something new. ”"]'] User: ['Bob Boonstra', 'An engaged technical leader with extensive Information Technology management experience. Recognized for mobilizing IT to create and deploy capability in support of business needs, an in-depth understanding of Information Technology operations, and the ability to raise organizational performance to peak levels. Specialties: IT leadership, IT strategy, enterprise applications, project management, operational excellence, M&A, software development, Sarbanes-Oxley compliance PMP® Certified ITIL® (2011) Foundation Certified', 'IT Executive specializing in Healthcare, Pharmaceuticals, and Biotech', 'none', '[{"company":"none","company_id":null,"location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"none","title":"Retired but available for contracting"}],"url":""},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Self Employed","title":"Information Technology Executive"}],"url":""},{"company":"InterSystems","company_id":"intersystems","location":"Cambridge, MA","positions":[{"description":"Enabling large users of our HealthShare, Ensemble, and Caché technologies to achieve maximal value out of their investments. Enabling large users of our HealthShare, Ensemble, and Caché technologies to achieve maximal value out of their investments.","duration":"Nov 2013 May 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"May 2018","start_date":"Nov 2013","subtitle":"InterSystems","title":"Service Executive"}],"url":"https://www.linkedin.com/company/intersystems"},{"company":"Windmill Software, Inc.","company_id":null,"location":"","positions":[{"description":"Technology, internet, and project management consultingAthena Health (consulting position through Oxford Associates)Project manager for the implementation of the Order-to-Cash phase of the NetSuite program. Agile development methodology.Bright Horizons (consulting position through William George Associates.)Project Manager for implementation of reservation, management, and reporting system for the Backup Care line of business. Technology, internet, and project management consultingAthena Health (consulting position through Oxford Associates)Project manager for the implementation of the Order-to-Cash phase of the NetSuite program. Agile development methodology.Bright Horizons (consulting position through William George Associates.)Project Manager for implementation of reservation, management, and reporting system for the Backup Care line of business.","duration":"Aug 2009 Nov 2013 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2013","start_date":"Aug 2009","subtitle":"Windmill Software, Inc.","title":"Senior Project Manager consulting"}],"url":""},{"company":"Indevus Pharmaceuticals","company_id":"indevus-pharmaceuticals","location":"","positions":[{"description":"• Developed business consensus to move to Tier I ERP, led selection process and implementation of SAP.• Engineered and managed infrastructure consolidation following acquisition of Valera Pharma and after acquisition by Endo Pharma.• Aligned IT strategy with business strategy; implemented IT Governance.• Deployed SaaS Sales Force Automation system (SalesForce.com) and first corporate intranet (Sharepoint).• Modernized IT infrastructure using blade servers and virtualization (VMWare).• Instituted IT General Controls for Sarbanes-Oxley compliance.","duration":"Jun 2005 Jul 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jul 2009","start_date":"Jun 2005","subtitle":"Indevus Pharmaceuticals","title":"Vice President, Information Technology"}],"url":"https://www.linkedin.com/company/indevus-pharmaceuticals"},{"company":"Millennium Pharmaceuticals","company_id":"takedaoncology","location":"","positions":[{"description":"• Led development of the application infrastructure for the company\'s first drug launch, including sales, inventory, and reporting.• Selected, developed, and deployed a Customer Relationship Management (CRM) system• Implemented IT General Controls based on CobiT and ITIL/ITSM for Sarbanes-Oxley compliance• Managed the deployment, maintenance, upgrade, and operation of enterprise applications, including ERP (Lawson/Oracle), HRIS (PeopleSoft), data warehousing (Oracle), reporting (Cognos), document management (Documentum), and intranet.","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Millennium Pharmaceuticals","title":"Sr Director, Enterprise Applications"}],"url":"https://www.linkedin.com/company/takedaoncology"},{"company":"MITRE Corporation","company_id":"mitre","location":null,"positions":[{"description":"• Led a 325-person IT organization with an annual operating budget in excess of $40M. Supported two major campuses and ~50 remote locations.• Rescued the implementation of a failed Oracle Financials ERP implementation.• Transformed the IT organization into one recognized for high quality service delivery, excellent customer service, and reliable project execution. • Deployed an award-winning web-based information system establishing online information distribution and sharing.• Member of Innovation Team guiding and coordinating the use of information technology across the company.","duration":"1994 2002 8 years","duration_short":"8 years","end_date":"2002","start_date":"1994","subtitle":"MITRE Corporation","title":"Deputy CIO"},{"description":"• Led the department supporting air and space defense information systems.","duration":"1986 1994 8 years","duration_short":"8 years","end_date":"1994","start_date":"1986","subtitle":"MITRE Corporation","title":"Project / Department Management"}],"url":"https://www.linkedin.com/company/mitre"},{"company":"TRW","company_id":"zf-group","location":"","positions":[{"description":"• Led a software development team implementing ballistic missile defense phased-array radar software.• Engineered software that exceeded extremely stringent and challenging performance requirements, on schedule and within budget. • Led a software development team implementing ballistic missile defense phased-array radar software.• Engineered software that exceeded extremely stringent and challenging performance requirements, on schedule and within budget.","duration":"1984 1986 2 years","duration_short":"2 years","end_date":"1986","start_date":"1984","subtitle":"TRW","title":"Software Development Project Manager"}],"url":"https://www.linkedin.com/company/zf-group"},{"company":"MITRE Corporation","company_id":"mitre","location":"","positions":[{"description":"Development / analysis of tracking algorithms, air defense systems integration. Development / analysis of tracking algorithms, air defense systems integration.","duration":"1978 1984 6 years","duration_short":"6 years","end_date":"1984","start_date":"1978","subtitle":"MITRE Corporation","title":"Engineer / Group Leader"}],"url":"https://www.linkedin.com/company/mitre"}]', '["Dean Rapaport “I worked with Bob at Indevus in his capacity as the VP of IT and mine as the VP, Corporate Controller. Bob is an extremely smart, dedicated and a forward looking IT professional. Bob was instrumental in instituting strong process, internal controls, and capital utilization as the company restructured itself for explosive growth and acquisition integration. Bob and I partnered on a successful SAP ERP implementation project. I felt we were an extremely strong team and felt very secure that all aspects of the technical side of the project were driven successfully by Bob. Specifically in drafting a strong and comprehensive RFP document, pressure testing technical capabilities to insure the system met the needs of the company in the short and long term, and managing the technical implementation. I would strongly recommend Bob as an executive leader for other IT operations in the future and hopefully work together as well.”","Michael Hodge “Bob deserves more than the typical recommendation of greatness. He embodies the highest standards, persists to overcome the most difficult obstacles and naturally improves every organization he leads. Bob, quite simply, is an excellent leader. He has the distinct ability to quickly assess, collaborate, and make a decision when everyone else fears doing so. I had the great privilege to work for Bob while he was transforming the entire IT organization at The MITRE Corporation. His intelligent wit and superior range of capabilities challenged and inspired the best from everyone around him. He led several hundred people to improve a sprawling and complex technical infrastructure. Bob empowered his staff and provided stalwart support in the face of adversity. He demonstrated the unusual ability to surge through a labyrinth of government malaise to achieve stunning success that until his arrival in IT, was perpetually elusive. If forced to state a weakness with Bob; I would expect him to modestly understate his contributions and over assert the support, dedication, blood, sweat and tears of others, as his reason for such success. I have the highest professional regard for him.”"]']### Assistant: The agent's job is to empower the sales team with tools and information to create value for clients, and today the user is reaching out to the agent because they need assistance in mobilizing IT to support their business needs.
### Human: Agent: ['Martin Wescott Smith', 'Veteran Internet marketer, entrepreneur, coach, writer, and teacher with more than 15 years experience in every aspect of B2C and B2B online commerce, content marketing, product development, and SEO.', 'Startups Entrepreneur & Founder at Curagami', 'Curagami', '[{"company":"Curagami","company_id":"curagami","industry":"Marketing and Advertising","location":"Durham,NC","positions":[{"description":"Creating apps and providing consulting in web strategy, content marketing, web design, online community and gamification for e-commerce merchants and B2B relationship brands as a Startup Factory supported company.","duration":"Dec 2013 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Curagami","title":"Founder"}],"url":"https://www.linkedin.com/company/curagami"},{"company":"Atlantic BT","company_id":"atlantic-bt","location":"Raleigh, North Carolina","positions":[{"description":"Worked with company founder & CEO Jon Jordan to develop content marketing, SEO, and brand positioning to double traffic to AtlanticBT.com producing two record sales years and winning accolades from Fortune (Fastest Growing Companies) & Triangle Business Journal.","duration":"Oct 2011 Nov 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2013","start_date":"Oct 2011","subtitle":"Atlantic BT","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/atlantic-bt"},{"company":"Townsend Enterprises","company_id":"sinclair-institite","location":"Hillsborough, NC","positions":[{"description":"Won customer hearts, minds, and loyalty profitably lifting print cataloger\'s online business from less than $1M annually to more than $6M while establishing industry leadership and often copied online marketing tactics and strategies.","duration":"Jan 2003 Oct 2011 8 years 10 months","duration_short":"8 years 10 months","end_date":"Oct 2011","start_date":"Jan 2003","subtitle":"Townsend Enterprises","title":"Director E-Commerce"}],"url":"https://www.linkedin.com/company/sinclair-institite"},{"company":"Martin\'s Ride To Cure Cancer","company_id":"martin%27s-ride","location":"Durham, NC","positions":[{"description":"Martin\'s Ride was a 3,300 mile trans-American bicycle ride to raise awareness and funds for cancer research in summer of 2010. The ride took 60 days, raised $27,000 for the Duke Cancer Institute, and was the adventure of a lifetime.","duration":"Apr 2010 Sep 2010 6 months","duration_short":"6 months","end_date":"Sep 2010","start_date":"Apr 2010","subtitle":"Martin\'s Ride To Cure Cancer","title":"Founder"}],"url":"https://www.linkedin.com/company/martin%27s-ride"},{"company":"FoundObjects.com","company_id":null,"location":"Hillsborough, NC","positions":[{"description":"Created a specialty gifts distribution business bringing Magnet Poetry Kit, a $50M specialty gift, to market. Built first B2B and B2C website in specialty gift industry launched in November 1999.","duration":"Aug 1993 Jan 2003 9 years 6 months","duration_short":"9 years 6 months","end_date":"Jan 2003","start_date":"Aug 1993","subtitle":"FoundObjects.com","title":"Co-Founder"}],"url":""},{"company":"The NutraSweet Company","company_id":"the-nutrasweet-company","location":"","positions":[{"description":"Left M&M to work for Doug Wheeler selling NutraSweet to dairies including Wells Blue Bunny, Dryers and Yarnell. Worked with Rogers Yarnell to create one of first fat free ice creams called \\"Guilt Free\\". Launched hundreds of new products and several major new sugar free brands.","duration":"Jan 1989 Aug 1993 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 1993","start_date":"Jan 1989","subtitle":"The NutraSweet Company","title":"Sales Director"}],"url":"https://www.linkedin.com/company/the-nutrasweet-company"},{"company":"M&M/Mars","company_id":"mars","location":"Wichita","positions":[{"description":"Developed arguably the first digital marketing process in consumer packaged goods (CPG) on a PC purchased with personal funds using Lotus and primitive database and word processing. Promoted to help develop M&M\'s Sales Management Analysis and Telecommunications (SMART) system which was the first laptop based digital marketing in the CPG industry.","duration":"Aug 1982 Jan 1989 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jan 1989","start_date":"Aug 1982","subtitle":"M&M/Mars","title":"Unit Manager"}],"url":"https://www.linkedin.com/company/mars"}]', '["“Marty\'s passion for being a Brand Ambassador stops nothing short of SPECTACULAR. He is extremely thorough when making recommendations and sees so much more than anyone I\'ve ever met, he can truly help someone make their next leap into explosive marketing growth. His knowledge of ecommerce strategy, digital marketing, social marketing navigation, diversification and the uncanny ability to SEE the next wave in marketing before it happens makes him a true gem. He\'s a rare find, most marketers can see one side of marketing well but Marty can truly see the entire spectrum which gives him full execution power when it comes to helping brands deliver and create their own blue oceans. I HIGHLY recommend any SMB, Ecommerce marketer, or Online Strategist that needs help navigating Google search, Ecommerce strategy or Marketing Diversification to ask Marty for help. His expertise is truly limitless.”","“I have known Martin for 11+ years and I can say that he has taught me more about life & eCommerce than any other individual I have met. As a cancer survivor myself, I am so proud that he has taken his wealth of professional knowledge and applied it to his real passion - curing cancer! The fight against this disease could not have a better ambassador than Marty, and it puts a smile on my face that he has found his lifes calling. More power to you my friend, as you are a true inspiration. I hope we get a chance to see each other more often as I certainly miss working him - lets do lunch soon!!”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide marketing and communications solutions for businesses, and today the agent is reaching out to the user because they need assistance with developing a strategic brand and executive communications initiative.
### Human: Agent: ['David Payne', 'Experienced Software Engineer with a demonstrated history of working in the computer software industry. Skilled in Scala, PHP, Ruby, Java and AWS technologies. Strong engineering professional with a Bachelor of Computer Science and Engineering from University of California, Davis.', "Software Developer at Chime (We're Hiring!)", 'Chime', '[{"company":"Chime","company_id":"chime-card","industry":"Financial Services","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Chime","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/chime-card"},{"company":"BigCommerce","company_id":"bigcommerce","location":null,"positions":[{"description":"","duration":"Sep 2018 Mar 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2020","start_date":"Sep 2018","subtitle":"BigCommerce","title":"Senior Software Engineer"},{"description":"","duration":"Jul 2016 Aug 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2018","start_date":"Jul 2016","subtitle":"Bigcommerce","title":"Software Engineer II"},{"description":"","duration":"Jul 2014 Jul 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2016","start_date":"Jul 2014","subtitle":"BigCommerce","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/bigcommerce"},{"company":"Calypso Technology","company_id":"calypso-technology","location":"San Francisco Bay Area","positions":[{"description":"Responsible for efficient solutions to design requirements.Track down and resolve bugs in core software.Quickly distill business requirements and produce quality code.Helped design new integration test interface using Groovy and Spock library.","duration":"Feb 2013 Jul 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2014","start_date":"Feb 2013","subtitle":"Calypso Technology","title":"Java Software Engineer"}],"url":"https://www.linkedin.com/company/calypso-technology"},{"company":"University of California, Davis","company_id":"uc-davis","location":"","positions":[{"description":"Provide technical support for UC Davis College of Agriculture and Environmental Sciences Dean’s Office and several off-site locations.Investigate and solve printer, network, software, and hardware issues.","duration":"Sep 2009 Jan 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2013","start_date":"Sep 2009","subtitle":"University of California, Davis","title":"Student Assistant: IT help-desk and infrastructure."}],"url":"https://www.linkedin.com/company/uc-davis"},{"company":"Lucasfilm","company_id":"lucasfilm","location":"Letterman Digital Arts","positions":[{"description":"Support multiple divisions computer equipment. Manage systems, upgrades, and software across multiple platforms.","duration":"Jun 2012 Sep 2012 4 months","duration_short":"4 months","end_date":"Sep 2012","start_date":"Jun 2012","subtitle":"Lucasfilm","title":"Desktop Support Intern"}],"url":"https://www.linkedin.com/company/lucasfilm"}]', '["“David Payne is very \\"humbitious\\" - humble and ambitious. I worked with David in multiple instances - bug triage, new features, setting up scala group classes. In all these cases David has shined and showcased his craving to understand the concepts in detail. He is good at articulating a problem and thinking through various use cases that can possibly help in solving that problem. David showcases lot of patience in training newbies in his team . He has no issues explaining a concept multiple times. I have been his student myself and learnt from him concepts of statsd, setting up grafana charts and scala concepts. I can see David having a great future in becoming a technical lead and an architect in future.”","“David is an exceptional member of our team; diligent and very bright. He adapted to our high pressure, technically advanced environment very quickly and was performing with the best of us right away. He\'s also embraced the finer nuances of professional life including networking and people skills. He has a bright future ahead of him.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to provide technical assistance and guidance in implementing efficient business processes and technologies, and today the user is reaching out to the agent because they need help understanding data and determining the ROI of a campaign.
### Human: Agent: ['Muhammad Islam', "* Open for new position *I'm a Sr. QA Automation Engineer / Software Engineer in Test, mostly working with open source technologies like Selenium WebDriver, Grid 2, Appium, Robotium, Java, Python, JUnit, TestNG, Eclipse, Postman, Git & Jenkins. I am an expertise building automation test framework from scratch. Extensive use of the tools like Appium, Robotium, Selenium WebDriver/Grid2, Sauce Labs, Fitnesse, Sikuli, HP Quick Test Pro (QTP), SoupUI, Postman, REST Assured.", 'Software Engineer In Test at VenueNext, a Shift4 Company', 'VenueNext', '[{"company":"VenueNext","company_id":"venuenext","industry":"Consumer Services","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"VenueNext","title":"Software Engineer In Test"}],"url":"https://www.linkedin.com/company/venuenext"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"Greater New York City Area","positions":[{"description":"","duration":"Mar 2018 Feb 2020 2 years","duration_short":"2 years","end_date":"Feb 2020","start_date":"Mar 2018","subtitle":"JPMorgan Chase & Co.","title":"Associate Engineer (Lead Mobile Automation)"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"iFeelSmart","company_id":"ifeelsmart","location":"NYC","positions":[{"description":"- Working on media application for mobile devices, Set-top-box (STB) and desktop.- Run sanity and regression test for mobile devices and Set-top-box(STB) before every release.- Running automation scripts for zapping the channels and long run.- Reproduce and discuss for any critical issue with developer to help them.- Taking logs for each complex issue from iOS, Android and STB and provide to dev team.- Closely working with client side to know their needs and feedbacks. - Working on media application for mobile devices, Set-top-box (STB) and desktop.- Run sanity and regression test for mobile devices and Set-top-box(STB) before every release.- Running automation scripts for zapping the channels and long run.- Reproduce and discuss for any critical issue with developer to help them.- Taking logs for each complex issue from iOS, Android and STB and provide to dev team.- Closely working with client side to know their needs and feedbacks.","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"iFeelSmart","title":"Sr. Software QA Engineer"}],"url":"https://www.linkedin.com/company/ifeelsmart"},{"company":"Verizon","company_id":"verizon","location":"NJ","positions":[{"description":"- Testing the Retail application POS (Point of Sales) for web and iPad- Connect and working with Sig Pad to ensure all the info is shown in Sig Pad- Tested all the peripherals payment system with Cash, Credit/Debit/Gift /Echeck & EMV.- Ensure the zero defects in the application before each and every release.- Manage test reporting, defect resolution, results analysis and metrics.- Develop QA automated test plans and test case reviews and compile feedback to improve the quality of deliverables.","duration":"Jul 2016 Feb 2017 8 months","duration_short":"8 months","end_date":"Feb 2017","start_date":"Jul 2016","subtitle":"Verizon","title":"Sr. QA Engineer"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","location":"NYC, New York","positions":[{"description":"- Build the Mobile Automation Test Framework with Appium, Java and TestNG.- Automating User interface (UI) to ensure app meets its functional requirements.- Discuss with the team and determine what tests are to be automated.- Automate USA Now app for Android phones and Tablets- Worked with developer to adopt code logic.- Demonstrate about the chosen automation tools with other project parties.- Run the scripts on Simulator, real device and Sauce Labs.- Generate a custom reporting called “Extend Report” which gives you pie chart and the other details test logs.","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"NBCUniversal Media, LLC","title":"Mobile App Automation Lead"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"HBO","company_id":"hbo","location":null,"positions":[{"description":"- Working with iOS / Android App- Leading the mobile automation team for HBOGO / MAXGO- Build the Mobile Automation Test Framework with Appium and Java- Add each new feature in the Framework- Edit the iOS SouceCode for automation prospective and build the app through Xcode - Working with iOS Dev. team for solving issues during writing automation scripts- Maintaining the regression suite and run the scripts in Simulator & Real Device","duration":"Jul 2014 Dec 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2015","start_date":"Jul 2014","subtitle":"HBO","title":"iOS/Android App Automation Lead"},{"description":"- Automation Engineer with Selenium WebDriver & Sikuli, Robotium and Appium.- Build the Test Framework from scratch for HBOGO browser/iOS/Android app automation. - Worked with Manual testers & approached to write Automation scripts- HBOGO iOS app Automation by Appium & Java- HBOGO Android app automation by Appium, Robotium and Java- HBOGO LA , Automated browser app with WebDriver, Sikuli & Java- HBOGO BR, Automated browser app with WebDriver, Sikuli & Java- MAXGO, Automated browser app with WebDriver, Sikuli & Java","duration":"Jun 2013 Dec 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2015","start_date":"Jun 2013","subtitle":"HBO","title":"Sr. Software Engineer in Test"}],"url":"https://www.linkedin.com/company/hbo"},{"company":"J. Walter Thompson Worldwide","company_id":"jwt","location":"NYC, New York","positions":[{"description":"- Mobile Android Apps Testing for both Manual & Automation- iOS Devices like iPhone, iPad- Android Devices like Samsung Galaxy S III, Nexus, Galaxy Tabs - Mobile Android Apps Testing for both Manual & Automation- iOS Devices like iPhone, iPad- Android Devices like Samsung Galaxy S III, Nexus, Galaxy Tabs","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"J. Walter Thompson Worldwide","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/jwt"},{"company":"McKesson Health Solutions","company_id":"mckesson-health-solutions","location":"MA","positions":[{"description":"Automation With Fitnesse Automation With Fitnesse","duration":"Jun 2011 Nov 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2012","start_date":"Jun 2011","subtitle":"McKesson Health Solutions","title":"QA Automation Engineer"}],"url":"https://www.linkedin.com/company/mckesson-health-solutions"},{"company":"ADT","company_id":"adt","location":"NJ","positions":[{"description":"Write test plan, test case by following the given documentation.Test the new features Automate the new browser application. Write test plan, test case by following the given documentation.Test the new features Automate the new browser application.","duration":"Oct 2009 Apr 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2011","start_date":"Oct 2009","subtitle":"ADT","title":"Test Engineer"}],"url":"https://www.linkedin.com/company/adt"}]', '["Mehdi N. “I would like to start saying that having people like Muhammad in any team is having great value. He acquired a very good balance of hard work, proactivity, team work, eager to learn, curiosity while always sharing his smile with everyone. Having him bonding with the team in such a short period of time, made my mission easier. This is something that companies in general and teams in particular are always open to welcome. His technical skills are truly phenomenal specially for automation. His various skills proved us to be a key QA resource for any team. I have no doubts about him succeeding and rapidly growing even more.”","md mizanur rahman “Muhammad Islam , a talented QA automation Engineer was working with iOS and Android app automation in my team. His open source automation tools’ skills are truly powerful which allowed him to build a framework from scratch by using Appium, Java, TestNG and Spring Tool Suite. His hard work, detailed oriented skills help us to bring our team at a higher level. He is very sincere, punctual and trustful. I strongly believe that he can be an asset of any size company where quality is a matter. I’ll be very happy too if I have the chance to work with him again.”"]'] User: ['Michael Karlovich', "Software Quality Assurance Professional specializing in test automation architecture, test case management systems, and continuous integration systems. Sure there are a lot of test engineers, but how many have a proven track record of contributing effectively to achieve Continuous Delivery? That's why you want me.", 'Software QA Automation Engineer', 'Senior QA Automation Engineer', '[{"company":"Senior QA Automation Engineer","company_id":null,"location":"Portland, Oregon Area & San Francisco","positions":[{"description":"","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Senior QA Automation Engineer","title":"Software QA Professional"}],"url":""}]', '["Matthew Pladna “Michael is an accomplished automation engineer and a real joy to work with. I worked with him at Lookingglass as his manager on our data services team. I always looked forward to our one on ones. We had great conversations that led us to grow on our team in our respective roles. His technical ability provided value to our team on multiple fronts: his coding was robust and reliable, his ability to debug and troubleshoot saved developers time, and his desire to help others succeed created a good team dynamic. Michael is a great addition to a software engineering team and I hope I can work with him again in the future.”","Doug Schlenker “Michael is an incredibly talented QA Automation Engineer. Whether it\'s the on the testing side or the infrastructure side, he\'s one of the best I\'ve had the opportunity to work with.”"]']### Assistant: The agent's job is to provide expertise in test automation and open source technologies, while the user is reaching out to the agent because they need assistance with test case management systems and continuous integration systems for achieving Continuous Delivery.
### Human: Agent: ['Michael Conti', 'I am a top performing executive with over 25 years experience helping organizations meet their business goals and grow revenue. My tenure crosses numerous financial technology sectors, segments and asset classes giving me unique exposure to nearly every aspect of financial markets and their supporting ecosystem. Specialties: Sales and Sales Management, Senior Relationship Management, International Sales, Contract Negotiations, Strategic Development, Project Management, focusing in all areas within the Financial Technology Space. * Financial technology expertise- DMA/EMS, OMS, PMS, Middle Office, Analytics, Market Data, Security Master, Data Warehouse, FIX and Risk marketplace * Buy side and sell side customers and stakeholders. * Hedge, Funds, Asset Managers, and Broker Dealers. * Asset class experience- Equities, Options, Futures, FX, and Fixed Income. * History of closing large complex transactions over $1M.', 'Senior Director of Sales at MayStreet', 'MayStreet', '[{"company":"MayStreet","company_id":"maystreet","industry":"Capital Markets","location":"New York, New York, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Dec 2020","subtitle":"MayStreet","title":"Senior Director of Sales"}],"url":"https://www.linkedin.com/company/maystreet"},{"company":"Xinthesys, LLC","company_id":"xinthesys","location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2018 Dec 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2019","start_date":"Oct 2018","subtitle":"Xinthesys, LLC","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/xinthesys"},{"company":"Liquiditybook","company_id":"liquiditybook","location":"Greater New York City Area","positions":[{"description":"Integral member of the LiquidityBook management team. Oversee sales management of LBX, a buy-side and sell-side order management platform, and POEMS, an order and portfolio management platform. Seize strategic opportunities and plan and actualize strategies to develop new business with existing customers and generate new leads. Manage key customer relationships and expectations. Opened London office in 2014. Integral member of the LiquidityBook management team. Oversee sales management of LBX, a buy-side and sell-side order management platform, and POEMS, an order and portfolio management platform. Seize strategic opportunities and plan and actualize strategies to develop new business with existing customers and generate new leads. Manage key customer relationships and expectations. Opened London office in 2014.","duration":"Aug 2013 May 2018 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2018","start_date":"Aug 2013","subtitle":"Liquiditybook","title":"Head of Global Sales"}],"url":"https://www.linkedin.com/company/liquiditybook"},{"company":"Broadridge Financial Solutions","company_id":"broadridge-financial-solutions","location":"Greater New York City Area","positions":[{"description":"Guided sales and relationship management teams, delivering service to clients globally. Devised new business development strategies and corresponding action plans. Gathered data associated with customer and prospect interfaces. Guided sales and relationship management teams, delivering service to clients globally. Devised new business development strategies and corresponding action plans. Gathered data associated with customer and prospect interfaces.","duration":"Dec 2012 Apr 2013 5 months","duration_short":"5 months","end_date":"Apr 2013","start_date":"Dec 2012","subtitle":"Broadridge Financial Solutions","title":"Senior Director of Sales"}],"url":"https://www.linkedin.com/company/broadridge-financial-solutions"},{"company":"Thomson Reuters","company_id":"thomson-reuters","location":"New York, New York","positions":[{"description":"Responsible for developing sales strategy for a new proposition for hedge funds. Develop training program for global sales team in 3 regions of the world. Nurture product demonstration skills of the team. Frequent interaction with senior level management internally and management of external vendor relationships. Work with marketing to source leads, develop collateral materials, and form promotion strategy. Liaise with product developers to stay informed of product roadmap and possible delays in important releases. Accountable for pipeline management, following up with individual sales people and enabling their success. Provide monthly pipeline reports to senior sales management. Maintain current industry relationships, staying abreast of competitor products and offerings.","duration":"Dec 2010 Dec 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2012","start_date":"Dec 2010","subtitle":"Thomson Reuters","title":"Global Product Sales Lead, Sales Specialist Team"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"Athena Financial Systems","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Responsible for invigorating the sales and business development activity of a financial technology start-up firm based in Boston and Madrid. Informed prospective customers about the value proposition of Athena’s cutting-edge system, which enables the buy side to manage their consolidated data in a highly flexible and configurable real-time environment. Responsible for invigorating the sales and business development activity of a financial technology start-up firm based in Boston and Madrid. Informed prospective customers about the value proposition of Athena’s cutting-edge system, which enables the buy side to manage their consolidated data in a highly flexible and configurable real-time environment.","duration":"Mar 2010 Dec 2010 10 months","duration_short":"10 months","end_date":"Dec 2010","start_date":"Mar 2010","subtitle":"Athena Financial Systems","title":"Head of Business Development & Sales"}],"url":""},{"company":"Nirvana Solutions","company_id":"nirvana-solutions","location":"Greater New York City Area","positions":[{"description":"Launched the North American presence for Nirvana Solutions, a financial technology firm, in the alternative investments industry. Opened a branch office in New York City and had operational oversight, in addition to managing all sales, marketing, implementation and development resources. Set firm strategy for leveraging “mini-prime” brokers for distribution of the Nirvana application, resulting in White Label agreements and several more partnership agreements Launched the North American presence for Nirvana Solutions, a financial technology firm, in the alternative investments industry. Opened a branch office in New York City and had operational oversight, in addition to managing all sales, marketing, implementation and development resources. Set firm strategy for leveraging “mini-prime” brokers for distribution of the Nirvana application, resulting in White Label agreements and several more partnership agreements","duration":"Sep 2008 Jan 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2010","start_date":"Sep 2008","subtitle":"Nirvana Solutions","title":"Partner"}],"url":"https://www.linkedin.com/company/nirvana-solutions"},{"company":"Direct Services LLC.","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Responsible for the day-to-day management of the firm, including all sales, operating and support groups, including running a team of twelve people. Built relationships with several of the largest hedge funds and asset managers in the world. The firm’s platform, DirectEX, provided detailed cost analysis and reporting for customers, as well as access to premium broker algorithms. As such, it advanced trade execution services to institutional clients including Electronic trading, Direct Market Access, single stock Agency Trading, and advanced program trading.","duration":"Oct 2003 Apr 2008 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2008","start_date":"Oct 2003","subtitle":"Direct Services LLC.","title":"Co-Founder"}],"url":""},{"company":"FireFly~ITX","company_id":null,"location":"","positions":[{"description":"Institutional Sales Institutional Sales","duration":"Nov 2002 Oct 2003 1 year","duration_short":"1 year","end_date":"Oct 2003","start_date":"Nov 2002","subtitle":"FireFly~ITX","title":"Managing Director"}],"url":""},{"company":"Lehman Brothers","company_id":"lehman-brothers","location":"Boston","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Lehman Brothers","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/lehman-brothers"},{"company":"Societe Generale","company_id":"societe-generale","location":"Greater Boston Area","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Societe Generale","title":"Vice President"}],"url":"https://www.linkedin.com/company/societe-generale"}]', '["Kevin M. Goldstein “Michael is a consummate professional and one of the nicest people in the asset management community. He is smart, honorable, knowledgable, diligent and very respectful. His broad experience and deep knowledge of the technology, data and operational needs of asset management firms of all sizes and strategies, fund administration, prime brokerage, etc., combined with proven ability to sell, manage and deliver are uncommon and great assets to those with whom he works.”","Kevin Kollar “I had the opportunity to work with Michael on developing a new set of capabilities aimed to improve hedge fund workflow. Michael demonstrated a number of skills that were critically important to this effort. His deep knowledge of the operational challenges facing hedge funds, and his ability to provide solutions to them showcased his sales leadership and customer focus. I continue to leverage Mike\'s knowledge and experience and would recommend him highly.”"]'] User: ['Alec Murray', 'Highly experienced Client Portfolio Manager with the ability to assimilate complex financial information and convey it in a clear, compelling, and succinct manner to internal and external clients. Extensive background in equities with exposure to alternative asset classes. Creative thinker with a positive, collaborative approach to problem solving. Professional leadership development experience and expertise.', 'Senior Vice President, Head of Equity Client Portfolio Management at Amundi US', 'Amundi US', '[{"company":"Amundi US","company_id":"amundi-us","industry":"Financial Services","location":"Boston, MA","positions":[{"description":"","duration":"Jul 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jul 2015","subtitle":"Amundi US","title":"Senior Vice President, Head of Equity Client Portfolio Management"}],"url":"https://www.linkedin.com/company/amundi-us"},{"company":"Camden Consulting Group","company_id":"camden-consulting-group","location":"Boston, MA","positions":[{"description":"","duration":"Jan 2011 Jul 2015 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2015","start_date":"Jan 2011","subtitle":"Camden Consulting Group","title":"Partner"}],"url":"https://www.linkedin.com/company/camden-consulting-group"},{"company":"A. Murray Consulting","company_id":null,"location":"Wellesley, MA","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"A. Murray Consulting","title":"Principal"}],"url":""},{"company":"Century Capital Management","company_id":"century-capital-management","location":"Boston, MA","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Century Capital Management","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/century-capital-management"},{"company":"Cambridge Associates","company_id":"cambridge-associates","location":"Boston, MA","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Cambridge Associates","title":"Consultant"}],"url":"https://www.linkedin.com/company/cambridge-associates"},{"company":"W/F Investments","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"W/F Investments","title":"Managing Director"}],"url":""},{"company":"MFS Investment Management","company_id":"mfs-investment-management","location":"Boston, MA","positions":[{"description":"","duration":"1993 2001 8 years","duration_short":"8 years","end_date":"2001","start_date":"1993","subtitle":"MFS Investment Management","title":"Associate Director of Equity Research, Analyst"}],"url":"https://www.linkedin.com/company/mfs-investment-management"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"","duration":"1987 1991 4 years","duration_short":"4 years","end_date":"1991","start_date":"1987","subtitle":"Fidelity Investments","title":"Research Associate"}],"url":"https://www.linkedin.com/company/fidelity-investments"}]', '["Jordan Goldberg “Alec has been instrumental in taking complex management challenges and breaking them down into pragmatic action items. His impact can be felt in virtually all areas of our organization and has made us a better team because of it.”","Dave Melville “In June of 2011 we hired Alec for what we thought would be one coaching assignment. His work had so much impact on our organization we quickly engaged him to consult with our entire executive team. It is hard to overstate what Alec means to our organization. I would give Alec and Camden Consulting the highest possible rating.”"]']### Assistant: The agent's job is to provide sales and relationship management expertise in the financial services industry. Today, the agent is reaching out to the user because they need to discuss potential investment opportunities and present compelling financial information.
### Human: Agent: ['Jon Fast', 'Jack of all trades with extensive direct marketing, e-commerce, and operations experience. Trades include: Account and Program Management • Multi-channel Marketing • Product Marketing • Performance Marketing • Strategic Planning • Creative Direction • Data Analytics • Trend Analysis • Test and Learn Strategy • Revenue Growth • Web Production • Video Production • Presentations and Public Speaking', 'Senior Account Manager at Adyen', 'Adyen', '[{"company":"Adyen","company_id":"adyen","industry":"Financial Services","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"May 2020","subtitle":"Adyen","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/adyen"},{"company":"LIFT Agency, Inc.","company_id":"weareliftagency","location":"San Francisco Bay Area","positions":[{"description":"I work primarily with Charter Communications, the third largest telecommunications company in the US. Leading multiple strategic initiatives for both the B2SMB and B2C brand marketing teams, spearheading acquisition, onboarding, engagement, retention, and cross-selling multi-channel campaigns.Formerly also a product owner for business.spectrum.com web production projects, gathering requirements and working with business owners, marketers, developers, QA and IT to launch initiatives.","duration":"Mar 2014 Apr 2020 6 years 2 months","duration_short":"6 years 2 months","end_date":"Apr 2020","start_date":"Mar 2014","subtitle":"LIFT Agency, Inc.","title":"Account Director"}],"url":"https://www.linkedin.com/company/weareliftagency"},{"company":"LIFT Agency, Inc.","company_id":"weareliftagency","location":"San Francisco Bay Area","positions":[{"description":"Managed online projects for CTAM (Cable & Telecommunications Association for Marketing) across mobile, tablet and desktop viewports including responsive web site development, multivariate testing, reporting from Google Analytics and Kentico CMS, ongoing site maintenance and SEO, landing page testing, and email campaigns. Produced motion graphics videos for Assetmark (formerly Genworth Wealth Management).Managed custom buy flows for Charter communications to drive acquisitions for Retail, Direct Sales and Hispanic marketing channels.","duration":"Jan 2013 Jan 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2014","start_date":"Jan 2013","subtitle":"LIFT Agency, Inc.","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/weareliftagency"},{"company":"NoonaCo","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Provided client services and order fulfillment logistics for e-commerce businesses including Evernote, DODOcase, and Tagstand Provided client services and order fulfillment logistics for e-commerce businesses including Evernote, DODOcase, and Tagstand","duration":"Aug 2010 Dec 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2012","start_date":"Aug 2010","subtitle":"NoonaCo","title":"E-commerce Client Services Manager"}],"url":""},{"company":"LIFT Agency, Inc.","company_id":"weareliftagency","location":"San Francisco","positions":[{"description":"Managed work with Charter Communications, the fourth largest cable company in the U.S. One of my biggest projects was the Bundle Builder, an online application for ordering Charter services. Managed work with Charter Communications, the fourth largest cable company in the U.S. One of my biggest projects was the Bundle Builder, an online application for ordering Charter services.","duration":"Jul 2008 Jul 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2010","start_date":"Jul 2008","subtitle":"LIFT Agency, Inc.","title":"Account Supervisor/Program Manager"}],"url":"https://www.linkedin.com/company/weareliftagency"},{"company":"AOL LLC","company_id":"aol","location":"","positions":[{"description":"\\"Deal-specific\\" Product Manager working with AOL.com Business Development and our partners to develop requirements for custom, co-branded versions of the aol.com portal (e.g., http://hp.aol.com, http://hp-consumer.my.aol.com) and other aol.com bundles. \\"Deal-specific\\" Product Manager working with AOL.com Business Development and our partners to develop requirements for custom, co-branded versions of the aol.com portal (e.g., http://hp.aol.com, http://hp-consumer.my.aol.com) and other aol.com bundles.","duration":"Aug 2007 Feb 2008 7 months","duration_short":"7 months","end_date":"Feb 2008","start_date":"Aug 2007","subtitle":"AOL LLC","title":"Senior Business Product Manager"}],"url":"https://www.linkedin.com/company/aol"},{"company":"LIFT Agency, Inc.","company_id":"weareliftagency","location":"","positions":[{"description":"Hired as a contractor after traveling with my wife for 7 months, I managed partner relationships for key clients on a contract basis. My position demanded strategizing creative solutions for various partner campaigns including acquisition, lead generation, winback and retention. I worked in a variety of formats from online, print, DM and radio advertising. Hired as a contractor after traveling with my wife for 7 months, I managed partner relationships for key clients on a contract basis. My position demanded strategizing creative solutions for various partner campaigns including acquisition, lead generation, winback and retention. I worked in a variety of formats from online, print, DM and radio advertising.","duration":"Apr 2007 Aug 2007 5 months","duration_short":"5 months","end_date":"Aug 2007","start_date":"Apr 2007","subtitle":"LIFT Agency, Inc.","title":"Account and Marketing Manager"}],"url":"https://www.linkedin.com/company/weareliftagency"},{"company":"AOL LLC","company_id":"aol","location":"","positions":[{"description":"During my first stint at AOL, my responsibilities and job titles grew over my six year tenure. However, the common thread in my job there was to provide account management and marketing solutions for a wide range of AOL and 3rd party partners. I created, tested, launched and reported on literally hundreds of tests in six years. During my first stint at AOL, my responsibilities and job titles grew over my six year tenure. However, the common thread in my job there was to provide account management and marketing solutions for a wide range of AOL and 3rd party partners. I created, tested, launched and reported on literally hundreds of tests in six years.","duration":"Sep 2000 Sep 2006 6 years 1 month","duration_short":"6 years 1 month","end_date":"Sep 2006","start_date":"Sep 2000","subtitle":"AOL LLC","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/aol"},{"company":"Rosen Realty Group","company_id":"rosen-realty-group","location":"","positions":[{"description":"Provided complete market research support for a boutique Bay Area tenant brokerage firm serving law partnerships, architecture firms, accounting firms, and technology companies. My duties included maintaining an extensive database on the office leasing market and identifying key office locations during the extremely volatile and low-vacancy market of the dot-com boom. Provided complete market research support for a boutique Bay Area tenant brokerage firm serving law partnerships, architecture firms, accounting firms, and technology companies. My duties included maintaining an extensive database on the office leasing market and identifying key office locations during the extremely volatile and low-vacancy market of the dot-com boom.","duration":"Jun 1997 Aug 2000 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2000","start_date":"Jun 1997","subtitle":"Rosen Realty Group","title":"Research and Marketing Manager"}],"url":"https://www.linkedin.com/company/rosen-realty-group"}]', '["Mandy Stephenson “Jon can skillfully navigate and drive complex client relationships, manage strategic projects and maintain a rigorous quality standard for any and all deliverables. Plus, he\'s a confident, fun and inclusive people-person who knows how to get the job done. Jon is an excellent partner for both clients and his internal creative team. As a natural problem-solver, he always aims to be thinking two or three steps ahead, can easily pivot on the fly and is always willing to help out (even when it\'s not part of his job description). Jon is the first to share new ideas, emerging innovations in the digital space and help implement better ways of working. ”","Joseph Andreana, Jr. “Jon is a very diligent and detailed person. He is someone that has passion for what he does and cares about the people he works with. I am happy to know that Jon is on a project because I know he will do what it takes to get the job done and ensure it is done correctly.”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to manage strategic projects and complex client relationships, and today the agent is reaching out to the user because they need assistance with social media marketing for a new campaign at their current company.
### Human: Agent: ['Frank Brandon, MS CIS, MLIS', 'Solutions-oriented Information Technology Professional highly regarded for managing complex IT environments utilizing innovative technical solutions for Financial industry leaders. Known for expertise in project establishment, defining requirements and managing large-scale projects including analysis, budgeting, planning, estimating, tracking, and scheduling. Vast knowledge of IT protocols, programming languages, and networking platforms (Novell and Microsoft), able to rapidly assimilate new technologies to implement customized state-of-the-art solutions. Skilled in providing effective leadership in fast-paced, deadline-driven environments. Known as a “Big picture” IT Professional with motivational and hands-on leadership capability in an enterprise IT environment, with the communication skills to work across the organization with vendors and business leaders to influence the success of projects. I look forward to meeting you! You can reach me at 773-710-6336 \| frankbrandon@hotmail.com.', 'IT PROFESSIONAL \| IT MGR. \| COMPUTER SYSTEMS MGR. Enterprise SOLN \| Design/Development \| Technical Process Improvements', 'JP Morgan Chase', '[{"company":"JP Morgan Chase","company_id":"jpmorganchase","industry":"Financial Services","location":"Chicago, IL","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"JP Morgan Chase","title":"Associate- Agile Release Manager/Agile Release Management/Project Execution"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Allstate","company_id":"allstate","location":"","positions":[{"description":"","duration":"Mar 2005 May 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2008","start_date":"Mar 2005","subtitle":"Allstate","title":"Environment Management Analyst Consultant"}],"url":"https://www.linkedin.com/company/allstate"},{"company":"Dominican University","company_id":"dominican-university","location":"","positions":[{"description":"","duration":"Jan 2004 May 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2005","start_date":"Jan 2004","subtitle":"Dominican University","title":"Adjunct Professor – Dominican University’s Brennan School of Business"}],"url":"https://www.linkedin.com/company/dominican-university"},{"company":"Komatsu","company_id":"komatsuconstruction","location":"","positions":[{"description":"","duration":"Apr 2004 Jan 2005 10 months","duration_short":"10 months","end_date":"Jan 2005","start_date":"Apr 2004","subtitle":"Komatsu","title":"Webmaster"}],"url":"https://www.linkedin.com/company/komatsuconstruction"},{"company":"Northwestern University","company_id":"northwestern-university","location":"","positions":[{"description":"","duration":"Jun 1997 Mar 2004 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2004","start_date":"Jun 1997","subtitle":"Northwestern University","title":"Software Engineer III"}],"url":"https://www.linkedin.com/company/northwestern-university"}]', '["Subhasis Ghosh “Frank is known for his commitment, professionalism and his expertise in Information Technology. He is sought after for his in-depth knowledge. I had the pleasure of working with Frank at Allstate and recommend him whole-heartedly. He would be an asset to any organization.”","Jerry Buchar “Known for his significant educational accomplishments, Frank brought a diverse set of skills and knowledge to bear as Environment Analyst at Allstate. He was easy to work with, very accommodating and intensely focused on his work. Most importantly, he got results. I\'d highly recommend Frank as a very strong resource in any organization.”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to manage complex IT environments utilizing innovative technical solutions for Financial industry leaders. Today, the agent is reaching out to the user because they need to discuss potential collaboration on implementing customized state-of-the-art IT solutions for the user's marketing projects.
### Human: Agent: ['Amanda Manos Schweiger', 'I am a highly experienced business leader specializing in training and development, Human Resources, management, and customer service. Strives to drive for results by bringing innovation, engagement, and strategy to establishments that nurture and promote growth.Communication \| Discipline \| Responsibility \| Achiever \| Includer', 'Learning and Development Trainer', 'American Advisors Group', '[{"company":"American Advisors Group","company_id":"american-advisors-group","industry":"Financial Services","location":"Melville, NY","positions":[{"description":"Maintains the AAG process, practice, and culture, along with providing training to new and existing employees. My primary focus is staying at the forefront of industry trends, developing material, delivering exceptional facilitation, all while having a great time!","duration":"Feb 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"American Advisors Group","title":"Learning and Development Trainer"}],"url":"https://www.linkedin.com/company/american-advisors-group"},{"company":"CVS Health","company_id":"cvs-health","location":"East Northport, NY","positions":[{"description":"Responsible for managing and executing all corporately-defined training programs and developing new strategies within the Region which drives a consistent learning experience, a best-in-class customer experience, and builds colleague engagement.","duration":"Oct 2013 Dec 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2016","start_date":"Oct 2013","subtitle":"CVS Health","title":"Field Training Manager"}],"url":"https://www.linkedin.com/company/cvs-health"},{"company":"Toys R Us","company_id":"toysrus1","location":"","positions":[{"description":"","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"Toys R Us","title":"Assistant Store Manager"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"Target","company_id":"target","location":"","positions":[{"description":"","duration":"Oct 2006 Nov 2012 6 years 2 months","duration_short":"6 years 2 months","end_date":"Nov 2012","start_date":"Oct 2006","subtitle":"Target","title":"Executive Team Leader"}],"url":"https://www.linkedin.com/company/target"}]', '["“I had the pleasure to be part of Amanda’s 3 week training class at AAG. She was not only very knowledgeable but also prepared for everyday. She made sure she addressed everybody’s concerns and questions. Amanda has a great personality and was able to get a couple of laughs out of us everyday. I really feel that the knowledge I gained from her training helped me take my sales to the next level. She is a true asset to AAG. ”","“Amanda is extremely knowledgeable and has an amazing talent for passing that knowledge on. The amount of information I had to digest in order to pass the SAFE exam seemed a bit daunting at first, but Amanda made the class fun and made everything so easy to understand that I passed with ease. She\'s an incredibly valuable asset to this organization.”"]'] User: ['Michael Tulchiner, Esq.', 'General Law Practice concentrating in all aspects of Residential and Commercial Real Estate, Business transactions, Commercial Litigation and small Estate matters.', 'Owner at Law Office of Michael Tulchiner, Esq.', 'Law Office of Michael J. Tulchiner', '[{"company":"Law Office of Michael J. Tulchiner","company_id":null,"location":"","positions":[{"description":"","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Law Office of Michael J. Tulchiner","title":"Attorney at Law"}],"url":""},{"company":"Law Office of Michael Tulchiner, Esq.","company_id":null,"location":"425 Broadhollow Road, Suite 203, Melville, New York 11747","positions":[{"description":"","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Law Office of Michael Tulchiner, Esq.","title":"Owner"}],"url":""}]', '["Matt Peter “Michael is by far the most trusted member of my team of advisors. His personal, legal and common sense counsel on matters great and small has been a source of great comfort to me over the years. I trust him implicitly and recommend him as a person, business partner and friend.”","Monika DeJesus “Michael Tulchiner is a dedicated, hard-working, intelligent professional. His quick responses and passion to help others in all he can in his profession, really shows me the love he has for his career. Michael\'s down to earth approach and humor also make you feel like you are doing business with your friend next door.”"]']### Assistant: The agent's job is to provide legal counsel and assistance to clients in real estate, business transactions, and estate matters, and today the user is reaching out to the agent because they need legal advice on a commercial litigation issue.
### Human: Agent: ['Dezaray Barr', "Dezaray received three degrees from Indiana Wesleyan University in strategic communications (with a concentration in public relations), journalism (with a concentration in print writing), and honors humanities through the John Wesley Honors College. She now works for an international, commercial pest control company, preserving the reputation of large, recognizable brands throughout the world. Dez (as her friends call her) loves to take photos, read YA novels, and hammock. She's passionate about writing, planning, and organizing. She's a die-hard lover of sweet foods and soft puppies. One day, Dezaray hopes to step foot in every country on the planet. She is a recipient of the 2016 Realizing the Dream Grant from the Independent Colleges of Indiana, a semi-finalist of a leadership position at America’s Promise Alliance, and a 2015 Horatio Alger National Scholar.", 'National Account Executive at Copesan', 'Copesan', '[{"company":"Copesan","company_id":"copesan","industry":"Facilities Services","location":"Menomonee Falls, Wisconsin, United States","positions":[{"description":"","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Copesan","title":"National Account Executive"}],"url":"https://www.linkedin.com/company/copesan"},{"company":"Photography by Dezaray","company_id":null,"location":"Milwaukee, Wisconsin, United States","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"Photography by Dezaray","title":"Owner & Photographer"}],"url":""}]', '["Susan Sigworth “Dez Barr is a high achiever and former Indiana Wesleyan University student of mine. Her life journey of overcoming obstacles inspires me. Dez is bright, hardworking and eager to grow—an asset to any team. ”","Erika Stupek “I met Dezaray last summer in Melbourne, Australia through The Intern Group. Dezaray and I were both studying similar fields and both taking online classes, on top of our respective internships in Melbourne. I spent many summer afternoons and nights working next to Dezaray and collaborating. Dezaray never hesitated to help- always filled with bright ideas and words of encouragement. Thank you, Dezaray, for being such a positive asset to my internship experience and helping me adjust to my new surroundings. ”"]'] User: ['Michael Piacenza', "I'm the only person I know that got into pest control for health reasons. The stress of the corp. world was killing me...literally (heart disease). So, I researched safe and natural pest control, joined up with a friend that has been in the business for 25 years, and it has been a great adventure since.Specialties: Safe, natural and eco-friendly pest control, termites, and lawn spraying.", 'Advantage Pest Control', 'Advantage Pest Control', '[{"company":"Advantage Pest Control","company_id":null,"location":"","positions":[{"description":"Leading the company\'s transformation over to eco-friendly and safe termite and pest control.","duration":"Mar 2007 - Present 14 years 5 months","duration_short":"14 years 5 months","end_date":"Present","start_date":"Mar 2007","subtitle":"Advantage Pest Control","title":"Unit Mgr."}],"url":""},{"company":"Thunder Bay Renovations","company_id":null,"location":"","positions":[{"description":"Res/com renovations","duration":"Nov 2005 Jul 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2007","start_date":"Nov 2005","subtitle":"Thunder Bay Renovations","title":"MGRM"}],"url":""},{"company":"Apex Publishing, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Apex Publishing, LLC","title":"Publisher"}],"url":""},{"company":"Essex Corporation","company_id":"essex-corporation","location":"","positions":[{"description":"Introduction of HyperFineWDM technology into the telecom, government, medical, and test equipment markets.","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Essex Corporation","title":"VP Business Development"}],"url":"https://www.linkedin.com/company/essex-corporation"},{"company":"ADVA Optical Networking","company_id":"adva-optical-networking","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"ADVA Optical Networking","title":"Dir. N. America Business Development"}],"url":"https://www.linkedin.com/company/adva-optical-networking"},{"company":"Canoga Perkins Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Canoga Perkins Corporation","title":"Sr. Product Line Mgr."}],"url":""}]', '["“Michael brings an unequaled perspective to the realm of pest control as well as human relations and is at the top of my list for personal, religious, and professional expertise both in his business and in his socially-conscious life. A meeting with Michael and his company will be a profound and superb change to your entire pathway in more ways than I can even enumerate! --Bob Curran”","“Michael is the person to go to for knowledge about safe and environmental pest control. His ability to keep up with the latest ways of keeping your house and pets safe is beyond extraordinary. I trust his business and work ethic.”"]']### Assistant: The agent's job is to work as a National Account Executive at a commercial pest control company, and today, the agent is reaching out to the user because they need to discuss safe and eco-friendly pest control solutions for the user's property.
### Human: Agent: ['Henry Wu', 'A self-motivated, resourceful, and analytical Front End Software Engineer with a proven track record of accelerating business growth through exemplifying a results-driven mindset. Participates in various software developer life cycle phases including client requirement analysis, design, implementation, testing, communication, investigation, and support. Highly organized and an adept planner with the capability to prioritize tasks in fast-paced environments. Proficient in React, React Native, JavaScript, .NET Core, and TSQL. Knowledgeable in software engineering and application development methods, protocols, and principles with strong business and technical acumen. Detail-oriented with exceptional written and verbal skills. Possesses a high degree of creative aptitude with the ability to surpass organizational objectives while ensuring compliance with all federal regulations, ethical standards, and organizational protocols.', 'Software Engineer', 'ettain group', '[{"company":"ettain group","company_id":"ettain-group","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Sep 2021","subtitle":"ettain group","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ettain-group"},{"company":"Novo Technologies USA","company_id":"novo-technologies-usa","location":"Modesto, California, United States","positions":[{"description":"∙ Responsible for completing a dynamic range of in-house special projects as a consultant for a international medical services provider utilizing React and React Native while remaining current with emerging technologies and industry trends at all times; notable projects include:- Uber for Medical Transports: Created an innovative system that significantly accelerated the transport scheduling process by developing key features including an admin tool to help onboard new hospitals and real-time location update- Covid Vaccine Portal: Spearheaded the development of a dynamic and intuitive vaccine administration platform to help streamline the vaccination process while adapting quickly to CDC requirement changes; clients ranged from high schools and counties to state government agencies- Internal Mobile Application: Developed highly-targeted features for the application including geofenced notifications, certification/documentation uploads, and onboarding checklist; application is currently used by over 38,000 employees at the organization∙ Ensured all projects are completed on time and within scope while demonstrating the capability to excel in both individual and team-oriented settings∙ Formulated aesthetically appealing and functional designs while optimizing applications to maximize speed, scalability, and functionality∙ Responsible for onboarding developers in alignment with company guidelines, writing documentation with strong attention to detail, delegating tasks to high-performance teams, and providing world-class customer support to increase brand awareness and market share∙ Provided guidance, coaching, and additional resources to interns to ensure each individual is set up for success in their individual roles∙ Engaged in cross-functional collaboration with diverse teams to assist in structuring the internship program while adhering to tight deadlines","duration":"May 2018 Aug 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2021","start_date":"May 2018","subtitle":"Novo Technologies USA","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/novo-technologies-usa"},{"company":"AlzCare","company_id":"alzcare-labs","location":"Mountain View","positions":[{"description":"∙ Strengthened analytical and technical capabilities by utilizing the Agile methodology as part of a fully remote team to improve efficiency and reduce the turnaround time∙ Wrote tests utilizing Jest and Enzyme and implemented a new swiping functionality using Gesture Handler in alignment with protocol ∙ Strengthened analytical and technical capabilities by utilizing the Agile methodology as part of a fully remote team to improve efficiency and reduce the turnaround time∙ Wrote tests utilizing Jest and Enzyme and implemented a new swiping functionality using Gesture Handler in alignment with protocol","duration":"Mar 2018 Jun 2018 4 months","duration_short":"4 months","end_date":"Jun 2018","start_date":"Mar 2018","subtitle":"AlzCare","title":"React Native Intern"}],"url":"https://www.linkedin.com/company/alzcare-labs"},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2017 Feb 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2018","start_date":"Jan 2017","subtitle":"Self-employed","title":"Freelance Web Developer"}],"url":""}]', '["Gerardo Gallegos “\'Ridiculously efficient’ is the phrase that comes to mind when I think about Henry. It was an honor to work with Henry for 3 years at Novo Technologies. Henry has the impressive ability to invent the most unique solutions to any problem. He is also the most worthy table tennis opponent I have had the privilege of competing against. Any team lucky enough to have Henry on it would reach new levels of productivity.”","Nathaniel Villegas “It was fantastic working together with Henry, who is an exceptional software developer! For two years, I had the pleasure of working with Henry as a software developer for AMR on multiple projects. I was impressed by Henry’s ability to handle any situation calmly and patiently, even with the toughest clients. Even during the most intense moments, Henry knew how to release the pressure with a well-timed one-liner. Henry would be an asset to any team.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to communicate with professionals in various industries. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between their respective companies.
### Human: Agent: ['Melissa Rivera', 'Youth Development Professional, Consultant & Visionary', 'Youth Development Advocate and Visionary', 'The Research Foundation for SUNY', '[{"company":"The Research Foundation for SUNY","company_id":"rfsuny","industry":"Education Administration Programs","location":"Albany, New York Metropolitan Area","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Jul 2017","subtitle":"The Research Foundation for SUNY","title":"Youth Engagement Specialist/Senior Education Trainer"}],"url":"https://www.linkedin.com/company/rfsuny"},{"company":"Your Creative Path, LLC","company_id":"your-creative-path-llc","location":"Cornwall on Hudson, New York, United States","positions":[{"description":"","duration":"Sep 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Your Creative Path, LLC","title":"Creative Career Coach"}],"url":"https://www.linkedin.com/company/your-creative-path-llc"},{"company":"Holistic Energy Healing, LLC","company_id":null,"location":"Cornwall on Hudson, New York, United States","positions":[{"description":"Coach and Intuitive Healer / Chakra BalancerInstitute for Integrative Nutrition Certified Graduate Coach and Intuitive Healer / Chakra BalancerInstitute for Integrative Nutrition Certified Graduate","duration":"Jun 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Jun 2012","subtitle":"Holistic Energy Healing, LLC","title":"Integrative Wellness Coach"}],"url":""},{"company":"Children\'s Home of Poughkeepsie","company_id":"children%27s-home-of-poughkeepsie","location":"Poughkeepsie, NY","positions":[{"description":"","duration":"Mar 2015 Jul 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2017","start_date":"Mar 2015","subtitle":"Children\'s Home of Poughkeepsie","title":"Youth Development Coordinator"}],"url":"https://www.linkedin.com/company/children%27s-home-of-poughkeepsie"},{"company":"Daniel Memorial, Inc","company_id":"daniel-memorial-inc","location":"Kansas City, Missouri","positions":[{"description":"SILPs- Successes and ChallengesIn this workshop, learn how a voluntary foster care agency has developed a Supervised Independent Living Program through trials and tribulations. This workshop will highlight NYS statistics and delivery of services while highlighting the strengths and challenges. The presenter will share program guidelines and assessments to gauge when a young person is ready for the next step their transition. This workshop will also allow the opportunity for participants to share their experiences. Be prepared to brainstorm and network and learn best practices from around the country.","duration":"Aug 2016 Aug 2016 1 month","duration_short":"1 month","end_date":"Aug 2016","start_date":"Aug 2016","subtitle":"Daniel Memorial, Inc","title":"Presenter: National Independent Living Conference 29th Annual Growing Pains Conference 2016"}],"url":"https://www.linkedin.com/company/daniel-memorial-inc"},{"company":"The Research Foundation for SUNY","company_id":"rfsuny","location":"Stony Brook, LI / NYC / Mid Hudson Region of NYS","positions":[{"description":"Provide training and technical assistance to the Mid Hudson Foster Care agencies and Department of Social Services in regards to Youth Development, Youth Engagement, & Transitioning to Self Sufficiency. Connect case workers with resources and keep them informed of State and Federal policies. Provide training and technical assistance to the Mid Hudson Foster Care agencies and Department of Social Services in regards to Youth Development, Youth Engagement, & Transitioning to Self Sufficiency. Connect case workers with resources and keep them informed of State and Federal policies.","duration":"Feb 2014 Feb 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2015","start_date":"Feb 2014","subtitle":"The Research Foundation for SUNY","title":"Part Time Training Specialist"}],"url":"https://www.linkedin.com/company/rfsuny"},{"company":"Research Foundation of The City University of New York","company_id":"research-foundation-of-cuny","location":"Region 6 - NYC","positions":[{"description":"Provide training and technical assistance to the NYC Foster Care agencies in regards to Youth Development, Youth Engagement, & Transitioning to Self Sufficiency. Schedule and coordinate workshops onsite and offsite, connect case workers with resources and keep them informed of State and Federal policies. Provide training and technical assistance to the NYC Foster Care agencies in regards to Youth Development, Youth Engagement, & Transitioning to Self Sufficiency. Schedule and coordinate workshops onsite and offsite, connect case workers with resources and keep them informed of State and Federal policies.","duration":"Jan 2006 Dec 2013 8 years","duration_short":"8 years","end_date":"Dec 2013","start_date":"Jan 2006","subtitle":"Research Foundation of The City University of New York","title":"Training Coordinator"}],"url":"https://www.linkedin.com/company/research-foundation-of-cuny"},{"company":"Hunter College","company_id":"hunter-college","location":"","positions":[{"description":"Ways of Knowing: Youth DevelopmentTeaching a course on youth development. Exposing students on the concept of youth development, how to create a youth development model within their agency, how to approach working with clients using the strengths based approach and having them think critically. Ways of Knowing: Youth DevelopmentTeaching a course on youth development. Exposing students on the concept of youth development, how to create a youth development model within their agency, how to approach working with clients using the strengths based approach and having them think critically.","duration":"Aug 2009 Dec 2009 5 months","duration_short":"5 months","end_date":"Dec 2009","start_date":"Aug 2009","subtitle":"Hunter College","title":"Adjunt Lecturer"}],"url":"https://www.linkedin.com/company/hunter-college"}]', '["Delores Harris “When I think of Melissa Rivera, two words come to mind, passion and dedication. She has great passion for what she believes in and is dedicated in seeing a project come to fruition. Those are traits that will prove her successful in all her ventures.”","Rose Vazquez “I have participated in different functions with Melissa. Her charismatic personality and expertise in her products are the highlights of her work as NYC/LI Local Director at INDIE Beauty. I can\'t wait to work with her in future projects.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide training and technical assistance to foster care agencies in regards to youth development, youth engagement, and transitioning to self-sufficiency, while the user is reaching out to the agent because they need assistance in planning a high-profile event with a focus on relationship building.
### Human: Agent: ['Swati Chilakala', '• Six years of strong experience as a software engineer in mobile and safety critical domains • Involved in activities spanned across the entire software development life cycle from estimation, requirements gathering to software design and development, acceptance testing • Solid background in Java design patterns and Android material design', 'Lead Member Of Technical Staff at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Salesforce","title":"Lead Member Of Technical Staff"},{"description":"","duration":"Nov 2018 Apr 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2021","start_date":"Nov 2018","subtitle":"Salesforce","title":"Senior Member Of Technical Staff"},{"description":"","duration":"Feb 2017 Oct 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2018","start_date":"Feb 2017","subtitle":"Salesforce","title":"Member Of Technical Staff"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Thales","company_id":"thales","location":null,"positions":[{"description":"","duration":"Sep 2016 Feb 2017 6 months","duration_short":"6 months","end_date":"Feb 2017","start_date":"Sep 2016","subtitle":"Thales","title":"Sr. Software Engineer - Android Framework"},{"description":"","duration":"Feb 2012 Sep 2016 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2016","start_date":"Feb 2012","subtitle":"Thales","title":"Java Software Engineer"}],"url":"https://www.linkedin.com/company/thales"},{"company":"The H-Files App","company_id":"thehfilesapp","location":"","positions":[{"description":"","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"The H-Files App","title":"Android Developer"}],"url":"https://www.linkedin.com/company/thehfilesapp"},{"company":"Lucity, Inc.","company_id":"lucity-inc-","location":"Overland Park, KS","positions":[{"description":"","duration":"Oct 2011 Feb 2012 5 months","duration_short":"5 months","end_date":"Feb 2012","start_date":"Oct 2011","subtitle":"Lucity, Inc.","title":"Android Developer"}],"url":"https://www.linkedin.com/company/lucity-inc-"},{"company":"Accenture","company_id":"accenture","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"Accenture","title":"Associate Software Engineer (Client - Microsoft)"}],"url":"https://www.linkedin.com/company/accenture"}]', '["Allen Nourdeh “Swati is a great software engineer, with a good sense for problem solving and attention to detail. She is hard working, a quick learner, and works great in a team environment. She will be a great asset to any software development organization.”","Nicole Schmidt “Swati took good initiative, picked up new technologies and concepts rapidly, and quickly became an asset on the development team at Lucity, Inc.”"]'] User: ['Natalie Wang', '• 17 years JAVA working experience and full lifecycle software development experience.• Solid expertise in troubleshooting, problem solving, and programming.• Self-motivated, result-oriented, independent, and excellent team player. • Experienced in Agile development, test driven design.', 'Senior Software Engineer at Stanford University', 'Stanford University, Admintrative Systems', '[{"company":"Stanford University, Admintrative Systems","company_id":"stanford-university","industry":"Higher Education","location":"Stanford, CA","positions":[{"description":"","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Stanford University, Admintrative Systems","title":"Sr Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"HyTrust","company_id":"entrust","location":"","positions":[{"description":"Lead REST API development Lead Automation Framework","duration":"Sep 2013 Sep 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2014","start_date":"Sep 2013","subtitle":"HyTrust","title":"Sr. Automation Engineer"}],"url":"https://www.linkedin.com/company/entrust"},{"company":"Stanford University, School of Medicine","company_id":null,"location":"Stanford, CA","positions":[{"description":"Lead Software Engineer Community Academic Profiles (CAP)","duration":"May 2008 Aug 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2013","start_date":"May 2008","subtitle":"Stanford University, School of Medicine","title":"Sr. Application Engineer"}],"url":""},{"company":"Stanford University","company_id":"stanford-university","location":"","positions":[{"description":"Administrative Systems","duration":"Feb 2002 May 2008 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2008","start_date":"Feb 2002","subtitle":"Stanford University","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"Electron Economy","company_id":null,"location":"","positions":[{"description":"Member of Architecture team that designed and developed the intelligent agent-based infrastructure for the company’s supply chain transaction management engine.","duration":"May 2000 Jun 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2001","start_date":"May 2000","subtitle":"Electron Economy","title":"Sr. Software Engineer"}],"url":""},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"","duration":"Jan 1997 Jun 2000 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2000","start_date":"Jan 1997","subtitle":"Sun Microsystems","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"}]', '["“Natalie is a very intelligent, smart, detail oriented engineer, and also very easy going. I\'m so happy to know her and be her colleague for 5 years.”","“Natalie is one of the best developers that I have ever worked with. She is able to carry multiple tasks simultaneously, deliver the tasks with high quality and accuracy within the tight deadlines. As a senior software engineer, Natalie has both the depth and breadth. The projects that she worked on often require that the developers have comprehensive knowledge in UI, JSP, database and etc. Natalie is also a team player. It takes me no time to find out that she is very easy to work with. She is always willing to land her hands to others.”"]']### Assistant: The agent's job is to provide technical consultation and support for software development projects. Today, the user is reaching out to the agent because they need assistance in troubleshooting and resolving a complex programming issue they encountered during a software development project.
### Human: Agent: ['Pranati Mathur', 'Actively looking for UX/UI Designer, Web Designer opportunities.', 'GHC’20 \| UX/UI Designer \| Software Developer', 'SAMSUNG SDS', '[{"company":"SAMSUNG SDS","company_id":"samsung-sds","industry":"IT Services and IT Consulting","location":"Ridgefield Park, New Jersey","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"SAMSUNG SDS","title":"Design and User Experience"}],"url":"https://www.linkedin.com/company/samsung-sds"},{"company":"Quality Reimbursement Services","company_id":"quality-reimbursement-services","location":"Arcadia, CA","positions":[{"description":"- Developed a JavaScript program for automation of collection of data to filter out data in a database (SQLSMS) for healthcare.- Designed and developed UI healthcare application for usage in hospitals and medical centers.","duration":"Sep 2018 Dec 2018 4 months","duration_short":"4 months","end_date":"Dec 2018","start_date":"Sep 2018","subtitle":"Quality Reimbursement Services","title":"Junior Software Developer Intern"}],"url":"https://www.linkedin.com/company/quality-reimbursement-services"},{"company":"New York Institute of Technology","company_id":"new-york-institute-of-technology","location":null,"positions":[{"description":"Managed MS Excel workbooks for department of Occupational Therapy containing department information. (VBA Macros/MS Office Macros)","duration":"Sep 2017 Dec 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2018","start_date":"Sep 2017","subtitle":"New York Institute of Technology","title":"Graduate Assistant"},{"description":"•Mentor/Leader for student placements & transition to the academic & social environment at NYIT campus.","duration":"Jun 2017 May 2018 1 year","duration_short":"1 year","end_date":"May 2018","start_date":"Jun 2017","subtitle":"New York Institute of Technology","title":"Orientation Leader and International Student Ambassador"}],"url":"https://www.linkedin.com/company/new-york-institute-of-technology"},{"company":"DevAutomata","company_id":"devautomata","location":"Herndon, VA","positions":[{"description":"•Developed Light weight debugging server for HL7 messaging and logging (Java 1.8/IntelliJIDEA/Maven)•Assisted with Testing/Development of ETL scripts between SQL Server and Oracle Databases. Troubleshooted Tableau reports. (SQLSMS)","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"DevAutomata","title":"Development Intern"}],"url":"https://www.linkedin.com/company/devautomata"},{"company":"Amazon","company_id":"amazon","location":"Hyderabad Area, India","positions":[{"description":"•Provide Technical support and problem resolution.•Build and maintain successful relationships with service providers, dealers and consumers.•Assist management with scheduling, service protocols, and quality assurance.•Consistently ranked top slot in support metrics.","duration":"Jun 2016 Dec 2016 7 months","duration_short":"7 months","end_date":"Dec 2016","start_date":"Jun 2016","subtitle":"Amazon","title":"Technical Support Associate"}],"url":"https://www.linkedin.com/company/amazon"}]', '["“Pranati and I met at New York Institute of Technology and I was honored to have worked closely with her in redesigning the NYIT-SHRM Student Chapter website. Pranati was a great partner to work with, she was always on time with our deadlines, never missed a meeting to discuss our next steps and worked diligently to ensure the site met its new standards. She is a hardworking individual who passionate about the work she does and always aims to great work. ”","“During her time as an International Student Ambassador for NYIT, Pranati never failed to deliver. Her friendly and professional attitude combined with a strong work ethic, as well as a sense of humor, made her a great student leader. I genuinely enjoyed supervising Pranati and am convinced she has a successful career path ahead of her.”"]'] User: ['Christopher Continanza', "Fulfilling Stripe's mission of raising the GDP of the internet through navigating the legal, regulatory, and API-first seas of the global financial system so companies of all sizes don't have to.", 'Software Engineering Manager at Stripe', 'Stripe', '[{"company":"Stripe","company_id":"stripe","industry":"Internet","location":null,"positions":[{"description":"","duration":"Feb 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Stripe","title":"Software Engineering Manager"},{"description":"I work on Stripe\'s Connect product empowering commerce platforms like Lyft and Doordash to handle multi-party payments without having to worry about payments infrastructure.","duration":"Feb 2016 Feb 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2018","start_date":"Feb 2016","subtitle":"Stripe","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/stripe"},{"company":"C2 Industries","company_id":null,"location":"The Internet","positions":[{"description":"Built and launched a Heroku add-on for reselling S3 buckets through the add-ons marketplace: https://elements.heroku.com/addons/bucketeer Built and launched a Heroku add-on for reselling S3 buckets through the add-ons marketplace: https://elements.heroku.com/addons/bucketeer","duration":"Aug 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Aug 2015","subtitle":"C2 Industries","title":"Owner"}],"url":""},{"company":"Convox","company_id":"convox","location":"The Internet","positions":[{"description":"Built Convox\'s customer-facing experience in Go for managing and administering PaaS clouds. Worked on building out the Go PaaS backend on top of AWS Web Services. Built Convox\'s customer-facing experience in Go for managing and administering PaaS clouds. Worked on building out the Go PaaS backend on top of AWS Web Services.","duration":"Sep 2015 Jan 2016 5 months","duration_short":"5 months","end_date":"Jan 2016","start_date":"Sep 2015","subtitle":"Convox","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/convox"},{"company":"Coinbase","company_id":"coinbase","location":"","positions":[{"description":"","duration":"May 2014 Mar 2015 11 months","duration_short":"11 months","end_date":"Mar 2015","start_date":"May 2014","subtitle":"Coinbase","title":"Imagineer"}],"url":"https://www.linkedin.com/company/coinbase"},{"company":"Heroku","company_id":"heroku","location":null,"positions":[{"description":"","duration":"Sep 2013 May 2014 9 months","duration_short":"9 months","end_date":"May 2014","start_date":"Sep 2013","subtitle":"Heroku","title":"Software Engineering Manager"},{"description":"","duration":"Jul 2011 Sep 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2013","start_date":"Jul 2011","subtitle":"Heroku","title":"Application Developer / Data Analyzer"}],"url":"https://www.linkedin.com/company/heroku"},{"company":"ZipZoomAuto","company_id":"zipzoomauto","location":"Austin, Texas Area","positions":[{"description":"Developed and monetized vehicle pricing product delivered via a Mobile web UI. Full-stack development of significant features and subsystems for the main site. Developed and monetized vehicle pricing product delivered via a Mobile web UI. Full-stack development of significant features and subsystems for the main site.","duration":"Mar 2010 Jul 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2011","start_date":"Mar 2010","subtitle":"ZipZoomAuto","title":"Application Developer"}],"url":"https://www.linkedin.com/company/zipzoomauto"}]', '["Matthew Manning “The time I spent working with Chris was one of the most rewarding periods of my career. I worked with him both as a peer and as a direct report to him after he was promoted to manager of our engineering team. Chris is not only a talented engineer and leader, but also a warm, genuine person. Through our work together I learned not only about programming and technology, but also critical thinking and reasoning in general. Chris would be an asset to any technical or leadership team, but he seems to thrive when solving novel, challenging problems that require innovative solutions.”","Jon Roes (he/him) “Chris is a rare breed - a brilliant, talented engineer, while simultaneously a charismatic and engaged leader. Any team would be lucky to have him.”"]']### Assistant: The agent's job is to actively look for UX/UI Designer, Web Designer opportunities, and today the user is reaching out to the agent because they need assistance in navigating the legal and regulatory aspects of the global financial system for their company.
### Human: Agent: ['Chelsea Smith MSN, LNC, RN, Paralegal, Notary, PMHN-BC, IC', 'I am a Board Certified Psychiatric Mental Health Nurse, Nurse Educator, Legal Nurse Consultant, and a strong patient advocate. My love is providing care to my Geriatric population, individuals living with HIV/AIDS, Mental Health, and Substance Abuse Disorders.', 'Infection Control Preventionist at Holly Hill Hospital', 'Holly Hill Hospital Careers', '[{"company":"Holly Hill Hospital Careers","company_id":"hollyhillhospital","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Holly Hill Hospital Careers","title":"Infection Control Preventionist"},{"description":"Provide services and treatment options for individuals that require crisis and stabilization assistance to address Mental Health, Psychiatric, Substance Abuse needs.","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Holly Hill Hospital Careers","title":"Nurse Manager"},{"description":"Crisis and Stabilizations, Substance Abuse, and Mental Health Disorders for adults and adolescents","duration":"Nov 2015 Mar 2021 5 years 5 months","duration_short":"5 years 5 months","end_date":"Mar 2021","start_date":"Nov 2015","subtitle":"Holly Hill Hospital Careers","title":"Admissions Nurse"}],"url":"https://www.linkedin.com/company/hollyhillhospital"},{"company":"Nurse and Law Legal Nurse Consultant","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Specialized Functions: Reviewing and analyzing medical records, Conduct medical literature reviews, Identify medical professional standards of practice, Translating healthcare lanaguage for attorneys and other legal staff, Educating attorneys about medical issues, Prepare for depositions and trials Specialized Functions: Reviewing and analyzing medical records, Conduct medical literature reviews, Identify medical professional standards of practice, Translating healthcare lanaguage for attorneys and other legal staff, Educating attorneys about medical issues, Prepare for depositions and trials","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Nurse and Law Legal Nurse Consultant","title":"Legal Nurse Consultant"}],"url":""},{"company":"Healthcare Concepts","company_id":"healthcare-concepts","location":"","positions":[{"description":"Provide consultations for individual wanting to start Personal Care Service Agency. Provide consultations for individual wanting to start Personal Care Service Agency.","duration":"May 2008 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"May 2008","subtitle":"Healthcare Concepts","title":"Agency Nurse Director"}],"url":"https://www.linkedin.com/company/healthcare-concepts"},{"company":"UNC Health Care","company_id":"unchealth","location":null,"positions":[{"description":"Revenue Cycle, Insurance, Medical Reviews. Work with insurance companies ensuring safety and revenue generated in cost effective way possible.","duration":"May 2018 Mar 2021 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2021","start_date":"May 2018","subtitle":"UNC Health Care","title":"Utilization Manager"},{"description":"Acute Rehab: TBI, Stroke, MG excerbations, MVA patients working with PT/ST/OT teaching patients and families how to walk, talk, and perform basic ADLs.","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"UNC Health Care","title":"Clinical Nurse II"}],"url":"https://www.linkedin.com/company/unchealth"},{"company":"Durham Technical Community College","company_id":"durham-technical-community-college","location":"Durham, North Carolina","positions":[{"description":"Instructor/Clinical Preceptor for NA l/II Program, Dialysis Tech, and Medication Aide Program Instructor/Clinical Preceptor for NA l/II Program, Dialysis Tech, and Medication Aide Program","duration":"Jul 2017 Dec 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2019","start_date":"Jul 2017","subtitle":"Durham Technical Community College","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/durham-technical-community-college"},{"company":"Volunteers of America","company_id":"volunteers-of-america","location":null,"positions":[{"description":"PACE: Home Care ManagerStaff Development TrainingInfection Control Nurse","duration":"Jun 2016 Apr 2017 11 months","duration_short":"11 months","end_date":"Apr 2017","start_date":"Jun 2016","subtitle":"Volunteers of America","title":"Home Care Clinical Manager"},{"description":"","duration":"Jul 2013 Jun 2016 3 years","duration_short":"3 years","end_date":"Jun 2016","start_date":"Jul 2013","subtitle":"Volunteers of America","title":"Clinical Nurse Manager"}],"url":"https://www.linkedin.com/company/volunteers-of-america"},{"company":"UNC Health Care","company_id":null,"location":"","positions":[{"description":"Mental Health/Substance Abuse/Crisis Stabilization Mental Health/Substance Abuse/Crisis Stabilization","duration":"Oct 2012 Nov 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2013","start_date":"Oct 2012","subtitle":"UNC Health Care","title":"RN"}],"url":""},{"company":"RJ Blackley ADATC","company_id":null,"location":"Butner, North Carolina","positions":[{"description":"Mental Health/Substance Abuse Mental Health/Substance Abuse","duration":"Apr 2011 Oct 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2012","start_date":"Apr 2011","subtitle":"RJ Blackley ADATC","title":"Professional Nurse"}],"url":""},{"company":"Kittrell Job Corp","company_id":null,"location":"Kittrell, North Carolina","positions":[{"description":"Clinic Nurse Manager, Disability Coord., Sexual Assault Nurse, and Infection Control Preventionist Clinic Nurse Manager, Disability Coord., Sexual Assault Nurse, and Infection Control Preventionist","duration":"Aug 2009 Apr 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2011","start_date":"Aug 2009","subtitle":"Kittrell Job Corp","title":"Nurse Manager"}],"url":""},{"company":"Infinite Horizon\'s Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2007 Aug 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2009","start_date":"Apr 2007","subtitle":"Infinite Horizon\'s Inc.","title":"HIV Case Manager Supervisor"}],"url":""},{"company":"Maria Parham Medical Center","company_id":"mariaparhamhealth","location":"Henderson, North Carolina, United States","positions":[{"description":"","duration":"Mar 2008 Apr 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2009","start_date":"Mar 2008","subtitle":"Maria Parham Medical Center","title":"PCU Clinical Nurse II"}],"url":"https://www.linkedin.com/company/mariaparhamhealth"}]', '["Tyrone Haskins “that she get what ever she need to prosper,”"]'] User: ['DeAnne Sesker', 'I am a successful emergency management professional, operating as a woman-owned small business, with the goal and mission to provide quality products and expertise to the clients that I serve.', 'Program Assistant at Polk County Emergency Management', 'Polk County Emergency Management', '[{"company":"Polk County Emergency Management","company_id":null,"location":"Des Moines, Iowa Area","positions":[{"description":"","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Polk County Emergency Management","title":"Program Assistant"}],"url":""},{"company":"Foresite Consulting Services","company_id":null,"location":"","positions":[{"description":"Independent certified woman owned small business (WOSB) providing emergency preparedness and emergency management consulting specializing in planning, training and exercises.","duration":"Feb 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Foresite Consulting Services","title":"President"}],"url":""},{"company":"ICF International","company_id":"icf-international","location":"","positions":[{"description":"Responsible for project and program management for a variety of emergency preparedness/management projects across the nation. Management of a mix of contract vehicles, FFP and T&M contracts, and large teams for local, state and Federal clients. Contracts included the development or review of plans, instructional design, training conduct, HSEEP exercise design, conduct and evaluation, and conducting focus groups or group facilitation to build consensus.","duration":"Jan 2008 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Jan 2008","subtitle":"ICF International","title":"Manager"}],"url":"https://www.linkedin.com/company/icf-international"},{"company":"Iowa Department of Public Health","company_id":"iowa-department-of-public-health","location":"Des Moines, Iowa Area","positions":[{"description":"Managed the training and exercise program for the state\'s 114 hospitals and 99 public health agencies in implementing grant funded programs and activities. Managed six regional staff to serve as a liaison to the regions across the state to support the grant program implementation and completion for training and exercises. Oversaw the development, conduct and evaluation of multiple statewide full-scale, functional and tabletop exercises, in coordination with the Center\'s for Disease Control and Prevention, state homeland security, and local entities. Established an online learning management system, PrepareIowa, to support distance learning and track training completion for users across the world and internationally.","duration":"2002 2008 6 years","duration_short":"6 years","end_date":"2008","start_date":"2002","subtitle":"Iowa Department of Public Health","title":"Training and Exercise Manager"}],"url":"https://www.linkedin.com/company/iowa-department-of-public-health"},{"company":"The American Heart Association","company_id":"american-heart-association","location":"","positions":[{"description":"Managed the Iowa Chapter\'s BLS, ACLS and PALS emergency cardiac care programs. Established, managed and provided oversight to the Community Training Centers across the state, which provided course instruction and student records.Conducted site surveys to ensure the CTC applicant was meeting the expectations of the AHA upon initial application and during recertification.","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"The American Heart Association","title":"Emergency Cardiac Care Coordinator - Iowa"}],"url":"https://www.linkedin.com/company/american-heart-association"}]', '["“DeAnne overcame significant challenges in making our project a success. She handled difficulties with tact, patience, and creativity. When faced with a complete overhaul of the project she found a way to satisfy the project goals while keeping within our limited budget.”","“DeAnne skillfully coordinated multi-faceted exercises requiring extreme patience, high level of attention to detail and ability to engage hundreds participants. She worked diligently to ensure exercises were time well-spent for participants and valuable to the overall mission of improving public health preparedness. DeAnne is a team player with initiative to jump in as needed.”"]']### Assistant: The agent's job is to provide emergency management consulting, while today the user is reaching out to the agent because they need assistance with planning and training for emergency preparedness in their small business.
### Human: Agent: ['Sarah Sutton', 'When others believe that environmental sustainably and climate change response are too much for museums to tackle, we respond that economics and politics, environments and climate are complex, dynamic systems. They are subject to all sorts of influences, including those from museums. Museum professionals can choose to influence these systems or merely narrate them. • If we only point and talk, then our influence will be limited. • If we inspire people and activate individual and collective agency, then our influence grows. • If we contribute our abilities to co-creating new approaches across and beyond traditional geographic boundaries, then our influence becomes global. *This quote and some of this material was developed for a collaborative article in Curator: The Museum Journal, Museums and the Future of a Just Verdant & Peaceful World. June 2017.', 'Accelerating environmental leadership of the cultural sector nationally and globally', 'Environment and Culture Partners', '[{"company":"Environment and Culture Partners","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Environment and Culture Partners","title":"Chief Executive Officer"}],"url":""},{"company":"America Is All In","company_id":"americaisallin","location":null,"positions":[{"description":"","duration":"Mar 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Mar 2018","subtitle":"America Is All In","title":"Sector Lead, Cultural Institutions"},{"description":"","duration":"Feb 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Feb 2019","subtitle":"America is All In","title":"Cultural Sector Lead"}],"url":"https://www.linkedin.com/company/americaisallin"},{"company":"Held In Trust","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Apr 2021","subtitle":"Held In Trust","title":"Steering Committee Member"}],"url":""},{"company":"American Psychological Association","company_id":"american-psychological-association","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Sep 2020","subtitle":"American Psychological Association","title":"Climate Change Task Force Member"}],"url":"https://www.linkedin.com/company/american-psychological-association"},{"company":"Frankenthaler Climate Initiative","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Frankenthaler Climate Initiative","title":"Grants Management Partner"}],"url":""},{"company":"Harvard University Extension School","company_id":"harvard-university-extension-school","location":"Everywhere in the world","positions":[{"description":"","duration":"Jun 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Harvard University Extension School","title":"Instructor"}],"url":"https://www.linkedin.com/company/harvard-university-extension-school"},{"company":"Knology","company_id":"knologyresearch","location":"","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Knology","title":"Research Fellow"}],"url":"https://www.linkedin.com/company/knologyresearch"},{"company":"Detroit Zoological Society","company_id":"detroit-zoological-society","location":"","positions":[{"description":"","duration":"Oct 2009 - Present 12 years 7 months","duration_short":"12 years 7 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Detroit Zoological Society","title":"Consultant"}],"url":"https://www.linkedin.com/company/detroit-zoological-society"},{"company":"Sustainable Museums","company_id":null,"location":"Everywhere in the World","positions":[{"description":"","duration":"Feb 1991 Aug 2021 30 years 7 months","duration_short":"30 years 7 months","end_date":"Aug 2021","start_date":"Feb 1991","subtitle":"Sustainable Museums","title":"Principal"}],"url":""},{"company":"Dumbarton House","company_id":"dumbarton-house","location":"Washington, DC","positions":[{"description":"","duration":"Aug 2018 Feb 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2021","start_date":"Aug 2018","subtitle":"Dumbarton House","title":"Consulting Proposal Writer"}],"url":"https://www.linkedin.com/company/dumbarton-house"},{"company":"Museum Study, LLC","company_id":"museum-study-llc","location":"","positions":[{"description":"","duration":"2016 2019 3 years","duration_short":"3 years","end_date":"2019","start_date":"2016","subtitle":"Museum Study, LLC","title":"Instructor"}],"url":"https://www.linkedin.com/company/museum-study-llc"},{"company":"Minnesota Historical Society","company_id":"minnesota-historical-society","location":"","positions":[{"description":"","duration":"Oct 2013 Aug 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2016","start_date":"Oct 2013","subtitle":"Minnesota Historical Society","title":"Consultant"}],"url":"https://www.linkedin.com/company/minnesota-historical-society"},{"company":"Kean University","company_id":"kean-university","location":"","positions":[{"description":"","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"Kean University","title":"Grants Training Provider"}],"url":"https://www.linkedin.com/company/kean-university"},{"company":"Peoria Riverfront Museum","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2011 Oct 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2012","start_date":"Jul 2011","subtitle":"Peoria Riverfront Museum","title":"Consultant"}],"url":""},{"company":"Benjamin Franklin Institute of Technology","company_id":"bfit","location":"Boston, MA","positions":[{"description":"","duration":"Mar 2005 Mar 2012 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2012","start_date":"Mar 2005","subtitle":"Benjamin Franklin Institute of Technology","title":"Proposal writer"}],"url":"https://www.linkedin.com/company/bfit"},{"company":"George Washington University - Museum Studies Program","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"George Washington University - Museum Studies Program","title":"Adjunct Professor"}],"url":""},{"company":"University of Delaware","company_id":"university-of-delaware","location":"","positions":[{"description":"","duration":"Jan 2011 Feb 2011 2 months","duration_short":"2 months","end_date":"Feb 2011","start_date":"Jan 2011","subtitle":"University of Delaware","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/university-of-delaware"},{"company":"Lexington Historical Society","company_id":"minnesota-historical-society","location":"Lexington, MA","positions":[{"description":"","duration":"Jan 1992 Oct 1993 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 1993","start_date":"Jan 1992","subtitle":"Lexington Historical Society","title":"Director"}],"url":"https://www.linkedin.com/company/minnesota-historical-society"},{"company":"Concord Museum","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1987 Oct 1992 5 years 2 months","duration_short":"5 years 2 months","end_date":"Oct 1992","start_date":"Sep 1987","subtitle":"Concord Museum","title":"Assistant Director"}],"url":""},{"company":"Valentine Museum","company_id":null,"location":"","positions":[{"description":"","duration":"1986 1987 1 year","duration_short":"1 year","end_date":"1987","start_date":"1986","subtitle":"Valentine Museum","title":"Development Assistant"}],"url":""},{"company":"Colonial Williamsburg Foundation","company_id":"colonial-williamsburg-foundation","location":"","positions":[{"description":"","duration":"1984 1986 2 years","duration_short":"2 years","end_date":"1986","start_date":"1984","subtitle":"Colonial Williamsburg Foundation","title":"Intern"}],"url":"https://www.linkedin.com/company/colonial-williamsburg-foundation"}]', '["Valarie Kinkade “Sarah excels at knowing what museums and non-profits need in these times as we face a challenging and changing environment. ”","Roger Chang “Sarah is an inspiring leader within the museum community. Her initiative, intelligence, and dedication moves others to action to transform how museums incorporate sustainability into their operations internally and within the communities they serve. It\'s an honor being able to collaborate with Sarah.”"]'] User: ['Meredith Patute Mullins', 'Specialties: Object handling, object packing/shipping, collections re-housing, collections digitization, data entry, collections inventory procedures, exhibit installation, incoming and outgoing loans, deaccession practices.', 'Registrar', 'Oakland Museum of California', '[{"company":"Oakland Museum of California","company_id":"omca","industry":"Museums, Historical Sites, and Zoos","location":null,"positions":[{"description":"Loans and acquisitions registrar.","duration":"Sep 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Oakland Museum of California","title":"Registrar"},{"description":"Responsible for day-to-day collections care, incoming and out-going loans for exhibitions, and cataloging new acquisitions.","duration":"Sep 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Oakland Museum of California","title":"Associate Registrar"},{"description":"-Responsible for the scheduling, planning and set-up of internal and external events at OMCA.","duration":"Dec 2011 Sep 2012 10 months","duration_short":"10 months","end_date":"Sep 2012","start_date":"Dec 2011","subtitle":"Oakland Museum of California","title":"Event Services Assistant"}],"url":"https://www.linkedin.com/company/omca"},{"company":"Anne Mendenhall Flowers","company_id":null,"location":"Walnut Creek, CA","positions":[{"description":"-Responsible for the planning, production and delivery of floral arrangements for special events -Skilled in making floral arrangements: bouquets, center pieces, corsages, cake decorating-Plan and coordinate flower deliveries and set-up for various events-Developed new floral designs and techniques for arrangements-Bouquets to Art exhibitor 2012-2014 -Responsible for the planning, production and delivery of floral arrangements for special events -Skilled in making floral arrangements: bouquets, center pieces, corsages, cake decorating-Plan and coordinate flower deliveries and set-up for various events-Developed new floral designs and techniques for arrangements-Bouquets to Art exhibitor 2012-2014","duration":"May 2004 Sep 2012 8 years 5 months","duration_short":"8 years 5 months","end_date":"Sep 2012","start_date":"May 2004","subtitle":"Anne Mendenhall Flowers","title":"Special Events Floral Designer"}],"url":""},{"company":"SF State University","company_id":null,"location":"San Francisco State University","positions":[{"description":"-M.A. Museum Studies -Emphasis in Collections Management and Museum Education-Treasurer, Museum Studies Student Association (2011-12) -M.A. Museum Studies -Emphasis in Collections Management and Museum Education-Treasurer, Museum Studies Student Association (2011-12)","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"SF State University","title":"Student"}],"url":""},{"company":"Hayward Area Historical Society","company_id":null,"location":"","positions":[{"description":"-Responsible for assisting HAHS collections staff in their collections move process-Developing skills in the use of Past Perfect software, object handling, packing/shipping, and other collections-related duties-Inventory, Object Lists, Packing/Shipping -Responsible for assisting HAHS collections staff in their collections move process-Developing skills in the use of Past Perfect software, object handling, packing/shipping, and other collections-related duties-Inventory, Object Lists, Packing/Shipping","duration":"May 2011 Nov 2011 7 months","duration_short":"7 months","end_date":"Nov 2011","start_date":"May 2011","subtitle":"Hayward Area Historical Society","title":"Collections Intern"}],"url":""},{"company":"Phoebe A. Hearst Museum","company_id":null,"location":"","positions":[{"description":"-Assisted collections manager and other museum staff with daily collections duties-Responsible for packing and re-housing objects for the Hearst\'s move to offsite storage areas -Mastery of museum database systems, The Museum System (TMS), data entry and inventory processes-Experience retrieving objects for research purposes, school tours, and special events -Assisted collections manager and other museum staff with daily collections duties-Responsible for packing and re-housing objects for the Hearst\'s move to offsite storage areas -Mastery of museum database systems, The Museum System (TMS), data entry and inventory processes-Experience retrieving objects for research purposes, school tours, and special events","duration":"Jun 2009 Mar 2011 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2011","start_date":"Jun 2009","subtitle":"Phoebe A. Hearst Museum","title":"Collections Management Intern"}],"url":""},{"company":"General Nutrition Center (GNC)","company_id":null,"location":"","positions":[{"description":"-Responsible for increasing sales and customer knowledge of product-Store maintenance and opening and closing procedures-Skilled in inventory and loss-prevention practices-Gained knowledge of franchise and small business management -Responsible for increasing sales and customer knowledge of product-Store maintenance and opening and closing procedures-Skilled in inventory and loss-prevention practices-Gained knowledge of franchise and small business management","duration":"Nov 2009 May 2010 7 months","duration_short":"7 months","end_date":"May 2010","start_date":"Nov 2009","subtitle":"General Nutrition Center (GNC)","title":"Sales Associate"}],"url":""},{"company":"Valene L. Smith Museum of Anthropology","company_id":null,"location":"","positions":[{"description":"-Designed, researched, and built small exhibits around CSUC campus-Responsible for making flyers, posters, and other publications using Microsoft Publisher-Organized museum development projects including a timeline of exhibitions; Led school tours in the museum and taught children about Anthropology, museums, and other topics-Coordinated and facilitated museum special events -Designed, researched, and built small exhibits around CSUC campus-Responsible for making flyers, posters, and other publications using Microsoft Publisher-Organized museum development projects including a timeline of exhibitions; Led school tours in the museum and taught children about Anthropology, museums, and other topics-Coordinated and facilitated museum special events","duration":"Jan 2009 May 2009 5 months","duration_short":"5 months","end_date":"May 2009","start_date":"Jan 2009","subtitle":"Valene L. Smith Museum of Anthropology","title":"Assistant to Curator"}],"url":""},{"company":"New York City Police Museum","company_id":null,"location":"","positions":[{"description":"-Gained proficiency in proper handling, storage, and inventory processes-Responsible for Integrated Pest Management, climate control, and conservation duties-Developed data entry skills, including the use of The Museum System (TMS) -Digitized collections via photography and scanning of artifacts and archival materials-Responsible for completing condition reports for future conservation purposes -Gained proficiency in proper handling, storage, and inventory processes-Responsible for Integrated Pest Management, climate control, and conservation duties-Developed data entry skills, including the use of The Museum System (TMS) -Digitized collections via photography and scanning of artifacts and archival materials-Responsible for completing condition reports for future conservation purposes","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"New York City Police Museum","title":"Collections Management Intern"}],"url":""}]', '["Christine Fogarty “Meredith is detail-oriented and organized. As her instructor and adviser, I especially appreciated her taking initiative on projects and tasks, and at the same time, still be willing to ask for and accept direction. Meredith applies those qualities just as well within a team, able to be supportive or to take charge as needed without being pushy--her interpersonal skills are first-rate. She also has a great sense of humor, keeping things light when circumstances got challenging, and always with an eye for follow-through.”","Natasha Johnson “Meredith is relentless in her thorough follow through on all work assigned. She has a great outgoing demeanor and gets along very well with her coworkers.”"]']### Assistant: The agent's job is to accelerate environmental leadership of the cultural sector nationally and globally. Today, the user is reaching out to the agent because they need assistance with collections re-housing and digitization for the Oakland Museum of California.
### Human: Agent: ['Heather Sapelbweyar', 'Sit and pay attention. Stand up for what you believe in. Walk the path less traveled. Run toward your dreams. Soar beyond your expectations.', 'Master of Education - M.Ed. at Concordia University-Portland', 'Mastery Charter Schools', '[{"company":"Mastery Charter Schools","company_id":"masteryschools","industry":"Education Administration Programs","location":"Philadelphia, Pennsylvania","positions":[{"description":"- Development and implementation of Individualized Education Plans- Instruction of research-based interventions- Progress Monitoring- Emotional Support programming- Trauma-informed approach - Development and implementation of Individualized Education Plans- Instruction of research-based interventions- Progress Monitoring- Emotional Support programming- Trauma-informed approach","duration":"Aug 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Mastery Charter Schools","title":"Special Education Teacher, Case Manager"}],"url":"https://www.linkedin.com/company/masteryschools"},{"company":"Self-Employed","company_id":null,"location":null,"positions":[{"description":"Provides the following services to local child care facilities: - Staff Development- Marketing- Curriculum Development- Licensing and Compliance Support","duration":"Jan 2013 Aug 2016 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2016","start_date":"Jan 2013","subtitle":"Self-Employed","title":"Child Care Consultant"},{"description":"Motivating students to meet their academic goals by providing education that is within reach- Individuals- Small group-Whole class","duration":"Jan 2011 Aug 2016 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2016","start_date":"Jan 2011","subtitle":"Self-Employed","title":"Special Education Teacher"}],"url":""},{"company":"Watoto Afterschool, Inc.","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jan 2014 Jan 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2015","start_date":"Jan 2014","subtitle":"Watoto Afterschool, Inc.","title":"Site Director"}],"url":""},{"company":"Sylvan Learning Center","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Sep 2012 Nov 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2014","start_date":"Sep 2012","subtitle":"Sylvan Learning Center","title":"Assistant Director"}],"url":""},{"company":"Zhang Sah Martial Arts","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2005 Jul 2012 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jul 2012","start_date":"Oct 2005","subtitle":"Zhang Sah Martial Arts","title":"Program Officer"}],"url":""},{"company":"The Princeton Review","company_id":"the-princeton-review","location":"","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"The Princeton Review","title":"SAT Prep teacher"}],"url":"https://www.linkedin.com/company/the-princeton-review"},{"company":"Temple University","company_id":"templeuniversity","location":"Greater Philadelphia Area","positions":[{"description":"Provided quality customer service to ensure a 2 million dollar profit for Temple University Housing Department Provided quality customer service to ensure a 2 million dollar profit for Temple University Housing Department","duration":"May 2006 Sep 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2007","start_date":"May 2006","subtitle":"Temple University","title":"Summer Conference Building Manager"}],"url":"https://www.linkedin.com/company/templeuniversity"},{"company":"Freedom School - Children\'s Defense Fund","company_id":"children%27s-defense-fund","location":"York, Pennsylvania Area","positions":[{"description":"- Instructed a classroom of 5th graders in literacy and social justice curricula- Adapted lessons for students with special needs- Collaborated with teammates to ensure a Healthy Start, a Head Start, a Fair Start, a Safe Start and a Moral Start for all youth - Instructed a classroom of 5th graders in literacy and social justice curricula- Adapted lessons for students with special needs- Collaborated with teammates to ensure a Healthy Start, a Head Start, a Fair Start, a Safe Start and a Moral Start for all youth","duration":"May 2004 Sep 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2005","start_date":"May 2004","subtitle":"Freedom School - Children\'s Defense Fund","title":"Teacher"}],"url":"https://www.linkedin.com/company/children%27s-defense-fund"}]', '["Neil Schaaf “In my time working at Zhang Sah Heather has been an excellent leader in organization and execution of program activities, as well as coaching and molding staff into valuable employees. Heather has consistently demonstrated an ability to motivate staff to grow and overcome their shortcomings through her endless patience and encouraging attitude. Year after year staff working under Heather have expressed ease in working constructively with her, as well as a fondness for her cooperative management style. While Heather is patient and warm with her staff, she keeps her team sharp and aware of her expectations for excellence. Heather is an outstanding leader and is doubtlessly a true asset to any educational organization.”","Megan S. “Heather\'s communication skills, compassion, and dedication led me to respect and admire her as a supervisor. She always had the best interest of our clients (students) at heart, and was always looking for innovative and creative solutions.”"]'] User: ['Jacqueline Wallner', 'Diversified International higher education recruiter and manager with a passion for leading and coaching teams to achieve results.', 'Education Professional', 'Oak Park Elementary District 97', '[{"company":"Oak Park Elementary District 97","company_id":"oak-park-elementary-district-97","industry":"Education Administration Programs","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Oak Park Elementary District 97","title":"Multi-Needs Teacher Assistant"},{"description":"","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Oak Park Elementary District 97","title":"Substitute Teacher"},{"description":"","duration":"Jun 2021 Jul 2021 2 months","duration_short":"2 months","end_date":"Jul 2021","start_date":"Jun 2021","subtitle":"Oak Park Elementary District 97","title":"Summer Boost Teacher Assistant"},{"description":"","duration":"Jun 2021 Jul 2021 2 months","duration_short":"2 months","end_date":"Jul 2021","start_date":"Jun 2021","subtitle":"Oak Park Elementary District 97","title":"Summer ESY Teacher Assistant"},{"description":"","duration":"Jun 2019 Jul 2019 2 months","duration_short":"2 months","end_date":"Jul 2019","start_date":"Jun 2019","subtitle":"Oak Park Elementary District 97","title":"Summer ESY Teacher Assistant"}],"url":"https://www.linkedin.com/company/oak-park-elementary-district-97"},{"company":"iCook After School","company_id":"i-cook-after-school","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Oct 2018","subtitle":"iCook After School","title":"Instructor"}],"url":"https://www.linkedin.com/company/i-cook-after-school"},{"company":"Shorelight Education","company_id":null,"location":"Boston, MA","positions":[{"description":"Executed lead management, conversion, and pre-arrival activities in the US Onshore region. Responsible for D2C lead management and conversion, regional visa success, and overall conversion and arrival of new students on campus. Collaborated with regional-based Enrollment Counselors and Enrollment Services Advisors to support agents, prospective international students, and their families with the counseling, application, financial, visa, and pre-arrival processes to Shorelight\'s 16 partner universities and surrounding communities. Drove direct applications, conversion from offer to deposit, conversion from deposit to enrollment, high rate of pre-payment, high rate of visa issuance, and on-time arrival to campuses.","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"Shorelight Education","title":"Enrollment Services Manager"}],"url":""},{"company":"Boston Cares","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Mobilized teams of up to 100 volunteers to complete charity projects through employer-sponsored service days. Ensured volunteers had the tools, materials, and training to complete high-quality, high-impact projects for effective days-of-service. Projects ranged from building STEM kits for BPS students to beautifying and landscaping playgrounds to building beds for people transitioning out of homeless shelters. Mobilized teams of up to 100 volunteers to complete charity projects through employer-sponsored service days. Ensured volunteers had the tools, materials, and training to complete high-quality, high-impact projects for effective days-of-service. Projects ranged from building STEM kits for BPS students to beautifying and landscaping playgrounds to building beds for people transitioning out of homeless shelters.","duration":"Sep 2017 Apr 2018 8 months","duration_short":"8 months","end_date":"Apr 2018","start_date":"Sep 2017","subtitle":"Boston Cares","title":"Corporate Volunteer Leader"}],"url":""},{"company":"Kendall College","company_id":"kendall-college","location":null,"positions":[{"description":"Recruited international students from 30+ countries, including: China, Taiwan, South Korea, India, and Southeast Asia through education agents, travel, and daily follow-up via email, phone calls, and social media. Managed and coached the International Enrollment Advisors and Student Workers via weekly side-by-sides, 1-on-1s, phone observes, and KPI coaching. Established SOPs, created reports and forecasts to inform Finance on revenue projections. Improved retention for four consecutive intakes, achieving 0% attrition.Engaged and collaborated with a network of 12 international agents to achieve recruitment targets. Facilitated global agent contract negotiations with legal and executive leadership. Calculated and verified commission payments through BirchStreet AP system. Co-managed digital marketing campaigns with digital marketing managers through translated microsites, SEO (Baidu), and social media in China and Southeast Asia.","duration":"Feb 2016 Jun 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2017","start_date":"Feb 2016","subtitle":"Kendall College","title":"International Enrollment Manager"},{"description":"Counseled prospective students with a consultative, student-centered approach. Recommended programs and concentrations based on goals and motivation.","duration":"Aug 2013 Jan 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2016","start_date":"Aug 2013","subtitle":"Kendall College","title":"Enrollment Advisor"}],"url":"https://www.linkedin.com/company/kendall-college"},{"company":"Swedish Bakery","company_id":"swedish-bakery-inc","location":"Greater Chicago Area","positions":[{"description":"Independently closed and collected payments on over 180 corporate and private social event contracts for greater than $100,000 in sales. I achieved 94% sales to tasting appointment closing rate in 2012.As a manager, I supervised a team of 20 part-time retail bakery clerks and supported back-end sales and marketing. I designed and implemented promotions for bakery products across 4 departments. I also maintained the Facebook, Twitter, Pinterest, Constant Contact, SwedishBakery.com, SinglePlatform, WeddingWire, and theKnot accounts. To support retail sales, I also costed and priced wholesale items that were sold through the retail storefront.","duration":"Sep 2011 Aug 2013 2 years","duration_short":"2 years","end_date":"Aug 2013","start_date":"Sep 2011","subtitle":"Swedish Bakery","title":"Sales Manager and Wedding/Custom Cake Consultant"}],"url":"https://www.linkedin.com/company/swedish-bakery-inc"},{"company":"Sofitel Chicago Water Tower","company_id":"sofitel","location":"Greater Chicago Area","positions":[{"description":"Prioritized the demands of the restaurant, banquets, room service, and concierge to provide a luxurious guest experience in a deadline driven environment. Cross-trained to acquire working knowledge of every shift in pastry department. Covered vacations, sick and bereavement leaves in department, including one month of overnight bakingDesignated EcoSure Captain by the Executive Chef to create, monitor, and enforce sanitarian schedule and procedures for kitchen team. Prioritized the demands of the restaurant, banquets, room service, and concierge to provide a luxurious guest experience in a deadline driven environment. Cross-trained to acquire working knowledge of every shift in pastry department. Covered vacations, sick and bereavement leaves in department, including one month of overnight bakingDesignated EcoSure Captain by the Executive Chef to create, monitor, and enforce sanitarian schedule and procedures for kitchen team.","duration":"Jan 2010 May 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2011","start_date":"Jan 2010","subtitle":"Sofitel Chicago Water Tower","title":"Baker and Pastry Cook"}],"url":"https://www.linkedin.com/company/sofitel"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida Area","positions":[{"description":"•Rotated through the production, cakes, breads, and restaurant stations to produce items for 12 food outlets daily •Upheld the standards of excellence for a AAA 4 diamond resort as a member of station teams up to 5 people•Consistently outperformed fellow interns in practical exams administered by Regional Pastry Chef •Trained new cast member in duties of bread shift •Rotated through the production, cakes, breads, and restaurant stations to produce items for 12 food outlets daily •Upheld the standards of excellence for a AAA 4 diamond resort as a member of station teams up to 5 people•Consistently outperformed fellow interns in practical exams administered by Regional Pastry Chef •Trained new cast member in duties of bread shift","duration":"Jul 2009 Sep 2009 3 months","duration_short":"3 months","end_date":"Sep 2009","start_date":"Jul 2009","subtitle":"Walt Disney World","title":"College Program Intern at Yacht and Beach Club Resorts"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"CareerBuilder.com","company_id":"careerbuildercom","location":"Greater Chicago Area","positions":[{"description":"•Consulted with mid to senior level executives regarding macro level recruiting and branding strategies through media and technology•Performed applicable accounts receivable collections including billing and merchant services•Managed account base of $160,000•Achieved 248% of quota in final month •Consulted with mid to senior level executives regarding macro level recruiting and branding strategies through media and technology•Performed applicable accounts receivable collections including billing and merchant services•Managed account base of $160,000•Achieved 248% of quota in final month","duration":"Jun 2007 Jun 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2008","start_date":"Jun 2007","subtitle":"CareerBuilder.com","title":"Online Specialist/Account Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"Northwestern Mutual Financial Network","company_id":null,"location":"Iowa City, Iowa Area","positions":[{"description":"•Developed client building skills via entrepreneurial spirit and weekly in-house continuing education•Mentored by veteran representative for 100% joint work•Successful completion of FastTrack Sales School •Developed client building skills via entrepreneurial spirit and weekly in-house continuing education•Mentored by veteran representative for 100% joint work•Successful completion of FastTrack Sales School","duration":"Jan 2007 May 2007 5 months","duration_short":"5 months","end_date":"May 2007","start_date":"Jan 2007","subtitle":"Northwestern Mutual Financial Network","title":"Financial Representative Intern"}],"url":""},{"company":"The University of Iowa","company_id":null,"location":"Iowa City, Iowa Area","positions":[{"description":"•Ambassador of University student body via informative and engaging walking tours and meal hosts to thousands of prospective students•Featured in admissions recruiting video shown to all prospective students 2006-2007•Consulted in hiring of new Tour Guides; facilitated group interviews•Nominated Tour Guide of the Month July/August 2006 and nominated Tour Guide of the Year 2007 •Ambassador of University student body via informative and engaging walking tours and meal hosts to thousands of prospective students•Featured in admissions recruiting video shown to all prospective students 2006-2007•Consulted in hiring of new Tour Guides; facilitated group interviews•Nominated Tour Guide of the Month July/August 2006 and nominated Tour Guide of the Year 2007","duration":"Jan 2005 May 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2007","start_date":"Jan 2005","subtitle":"The University of Iowa","title":"Campus Tour Guide"}],"url":""},{"company":"The University of Iowa Hillel","company_id":null,"location":"","positions":[{"description":"Engaged University of Iowa Jewish community by providing cultural, academic, community service, and religious programmingCollaborated with Co-President and Attended Student President\'s Leadership Training at the Shusterman International Center to connect and collaborate on strategy to engage and empower our student bodies Engaged University of Iowa Jewish community by providing cultural, academic, community service, and religious programmingCollaborated with Co-President and Attended Student President\'s Leadership Training at the Shusterman International Center to connect and collaborate on strategy to engage and empower our student bodies","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"The University of Iowa Hillel","title":"Student Co-President"}],"url":""}]', '["Dina Altieri, M.S.Ed., CEC, CCE, CHE “I met Jacqueline, or \\"Jacquie,\\" nearly nine years ago when I was a Chef Instructor and Knowledge Bowl coach at Kendall College in Chicago. There she studied Baking and Pastry and Culinary Arts and was a stellar student. As an educator, students rarely surprise me but Jacquie is someone whose professionalism, leadership, motivation and resilience actually surprised me during the two years she played for the college\'s Knowledge Bowl team. I witnessed her leadership manifest itself in ways I had not anticipated. She and her teammates traveled the United States, earning multiple gold medals and remained undefeated both years at a national level. This trajectory set the team into motion and in the seven following years we remained regionally undefeated. Additionally, she continued to act as a mentor for future teams. After graduation, Jacquie worked for Kendall College as an International Enrollment Manager and at the time, I was the Dean of the School of Culinary Arts. It was my pleasure to interact with her as a colleague in a different capacity. I found her to be very diligent, compassionate and thorough in her daily work and what resonated most was our common approach to putting students first 100% of the time. She is a top-notch individual who would be an asset to any organization. ”","Dana Kirby, MBA “It was a pleasure of working with Jacquie for 4 years at Kendall College . It’s no surprise that Jacquie was promoted to management during her time here. Jacquie is a person with a strong ownership and strives for results all the time. She sees and can address everything from the big picture to the details. She was responsible for many process improvements during her tenure at Kendall. Jacquie is creative, energetic, solutions oriented and highly motivated with great communication skills. She is an asset to any company that she’s with.”"]']### Assistant: The agent's job is to recruit and manage teams in the education field. Today, the agent is reaching out to the user because they need assistance in recruiting international students for a higher education institution.
### Human: Agent: ['Michael Kaye', 'Mobile and Cloud Architect with expertise in building native and AngularJS cross platform (iOS, Android and Web) applications that integrate with hardware over BLE, WiFi and Cellular.', 'Mobile and Cloud Architect', 'Irrigo Labs, LLC', '[{"company":"Irrigo Labs, LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Irrigo Labs, LLC","title":"Co-Founder"}],"url":""},{"company":"12Rockets","company_id":"12rockets","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"12Rockets","title":"Mobile Solutions Architect"}],"url":"https://www.linkedin.com/company/12rockets"},{"company":"Endava","company_id":"endava","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2016 Feb 2017 1 year","duration_short":"1 year","end_date":"Feb 2017","start_date":"Mar 2016","subtitle":"Endava","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/endava"},{"company":"Plantronics, Inc","company_id":"plantronics","location":"Santa Cruz, California","positions":[{"description":"","duration":"Oct 2012 Mar 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2015","start_date":"Oct 2012","subtitle":"Plantronics, Inc","title":"Mobile Systems Architect"}],"url":"https://www.linkedin.com/company/plantronics"},{"company":"iCruzn, Inc","company_id":null,"location":null,"positions":[{"description":"","duration":"Apr 2012 Oct 2012 7 months","duration_short":"7 months","end_date":"Oct 2012","start_date":"Apr 2012","subtitle":"iCruzn, Inc","title":"Software Engineer, Architect and Consultant"},{"description":"","duration":"Jul 2011 Mar 2012 9 months","duration_short":"9 months","end_date":"Mar 2012","start_date":"Jul 2011","subtitle":"iCruzn, Inc","title":"Software Engineer and Architect"}],"url":""},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"","duration":"2004 Aug 2011 7 years","duration_short":"7 years","end_date":"Aug 2011","start_date":"2004","subtitle":"Cisco","title":"Software Engineering Manager and Architect"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Latitude (formerly Wanadu)","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Latitude (formerly Wanadu)","title":"Director of Engineering"}],"url":""},{"company":"Pumatech (Formerly Netmind)","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Pumatech (Formerly Netmind)","title":"Software Engineering Manager"}],"url":""}]', '["“Michael is a talented technical leader and a great people/project manager. He has effectively managed big, small, onshore and offshore teams. Apart from being a good people manager, he understands the technology that he\'s working on to its core and is able to drive his team to put together amazing solutions. He is a visionary who takes new initiatives with calculated risks. He is passionate and believes in getting the job done. Michael and I interfaced on a couple of projects at Cisco. He was always eager to help, do the things the right way and on schedule. I highly recommend him for any leadership and management position.”","“It\'s been a real pleasure working with Mike for previous 6 years. He is not only a strong and careful engineering/project manager manager but also an inspiring expert. I found Mike to be an open minded, wise engineer, with good sense of humor. We\'ve been working together on a major IT projects at several companies (Wanadu, Latitude, Cisco) and he did not fail me a single time. What particularly impressed me as his direct report, he is a manager who cares for company employees. Mike has strong communication skills and I was quite impressed with how he easily managed remote team of engineers with great success. I would highly recommend him to anyone, anywhere.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to develop mobile and cloud applications, and today, the agent is reaching out to the user because they need assistance in integrating hardware functionality into their software project.
### Human: Agent: ['Paula Simmons', 'Financial Representative who has worked with COUNTRY Financial® since 2002. Licensed in both Illinois and Missouri. CERTIFIED FINANCIAL PLANNER professional, Chartered Financial Consultant (CHFC), and Chartered LIfe Underwriter. I started working for COUNTRY Financial® because COUNTRY and I have a lot in common. COUNTRY values are a perfect fit for me and allow me to help clients create customized plans for their financial security. Property / Casualty policies issued by COUNTRY Mutual Insurance Company, COUNTRY Casualty Insurance Company, COUNTRY Preferred Insurance Company or Modern Service Insurance Company, Bloomington, IL. Availability and amount of coverages and discounts vary by state. Information contained here is not a statement of coverage. For more information view our full terms and conditions: http://www.countryfinancial.com/SiteController?url=/staticNav/termsAndConditions I enjoy bicycling, exercising, photography and my baby girl Elise.', 'Financial Representative at COUNTRY Financial®', 'COUNTRY Financial®', '[{"company":"COUNTRY Financial®","company_id":"country-financial-","industry":"Insurance","location":"Edwardsville, Illinois","positions":[{"description":"I became a COUNTRY Financial® representative to help people achieve their own levels of financial security and achieve their dreams for the future. Visit http://www.countryfinancial.com/paula.simmonsfor more info on me and my business. I am a CERTIFIED FINANCIAL PLANNER professional, a Chartered Financial Consultant (CHFC), and a Chartered Life Underwriter. I became a COUNTRY Financial® representative to help people achieve their own levels of financial security and achieve their dreams for the future. Visit http://www.countryfinancial.com/paula.simmonsfor more info on me and my business. I am a CERTIFIED FINANCIAL PLANNER professional, a Chartered Financial Consultant (CHFC), and a Chartered Life Underwriter.","duration":"2002 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2002","subtitle":"COUNTRY Financial®","title":"Financial Representative"}],"url":"https://www.linkedin.com/company/country-financial-"}]', '["McKenzie Breihan “Working with Paula is truly a great experience. She is so knowledgeable, educated on so many financial areas and truly cares about her clients. My husband and I began working with Paula about 1 year ago and she has, over time, been able to touch on every aspect of my son\'s college education, 401K rollovers, pension plans, life insurance and retirement date. My husband and I both feel so lucky to have met her and consider her a true financial advisor and we know that we are taken great care of. Thanks Paula for all you do!”","Julia McFarland “My husband and I recently switched our auto and home insurance over to Paula Simmons at Country Financial. We were very happy in all of our dealings with Paula. She was very thorough and we now have better and more complete coverage while our overall cost is less! I highly recommend having Paula review your current coverage to see if she can do the same for you!”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide financial planning services. Today, the user is reaching out to the agent because they need assistance in creating a customized financial plan for their prosperous marketing career.
### Human: Agent: ['Paige Margason', 'Enthusiastic and consistent Account Manager with five years of experience. Strong collegiality skills with internal team and external clients this includes coordination of departments, development and implementation training. Passionate about helping people succeed.', 'Realtor Sales Associate at Pacific Lifestyle Homes', 'Pacific Lifestyle Homes', '[{"company":"Pacific Lifestyle Homes","company_id":"pacific-lifestyle-homes","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Pacific Lifestyle Homes","title":"Realtor Sales Associate"}],"url":"https://www.linkedin.com/company/pacific-lifestyle-homes"},{"company":"Fuel Medical Group","company_id":"fuel-medical-group","location":null,"positions":[{"description":"","duration":"Aug 2017 Dec 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2019","start_date":"Aug 2017","subtitle":"Fuel Medical Group","title":"Cochlear Provider Network Project Manager"},{"description":"Expansion of Tinnitus Network in partnership with TinnitusTreatment Solutions. Conduct training webinars, and manage website inquiries from patients and providers. Collaborate with our creative team to develop marketing materials.","duration":"Dec 2015 Aug 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2017","start_date":"Dec 2015","subtitle":"Fuel Medical Group","title":"Tinnitus Network Project Manager"},{"description":"Understand practice objectives along with my Regional Manager to identify areas of improvement and coach our members and their staff to meet and exceed their goals. Present growth strategies through a comprehensive strategic plan to include internal collateral, direct mail, print advertising online display ad campaigns social media, SEM/SEO and event planning. Coordinate new website development and/or modifications to a current website. Manage all aspects of the projects from start to finish.","duration":"Dec 2014 Dec 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2015","start_date":"Dec 2014","subtitle":"Fuel Medical Group","title":"Account Manager"}],"url":"https://www.linkedin.com/company/fuel-medical-group"},{"company":"Olympic Collection","company_id":null,"location":"Renton, WA","positions":[{"description":"Retention of current clients in my assigned territory as well as the expansion of the company into a new state. Retention of current clients in my assigned territory as well as the expansion of the company into a new state.","duration":"Jul 2013 Dec 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2014","start_date":"Jul 2013","subtitle":"Olympic Collection","title":"Account Executive"}],"url":""},{"company":"Les Schwab Tire Centers","company_id":"les-schwab-tire-centers","location":"","positions":[{"description":"","duration":"May 2009 Jun 2013 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2013","start_date":"May 2009","subtitle":"Les Schwab Tire Centers","title":"Sales and Administration"}],"url":"https://www.linkedin.com/company/les-schwab-tire-centers"},{"company":"Outpatient Physical Therapy","company_id":"outpatient-physical-therapy","location":"","positions":[{"description":"","duration":"Sep 2007 Apr 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2009","start_date":"Sep 2007","subtitle":"Outpatient Physical Therapy","title":"Patient services"}],"url":"https://www.linkedin.com/company/outpatient-physical-therapy"},{"company":"Slater All Lines Insurance School","company_id":"slater-all-lines-insurance-school","location":"Lynwood, WA","positions":[{"description":"Pre-licensing exam preparation courses to obtain a Life & Disability Insurance license and Series 6 & 63 Securities license. Pre-licensing exam preparation courses to obtain a Life & Disability Insurance license and Series 6 & 63 Securities license.","duration":"Jul 2004 Jun 2006 2 years","duration_short":"2 years","end_date":"Jun 2006","start_date":"Jul 2004","subtitle":"Slater All Lines Insurance School","title":"Course Instructor"}],"url":"https://www.linkedin.com/company/slater-all-lines-insurance-school"},{"company":"ICMA-RC","company_id":"icma-rc","location":"Olympia, WA","positions":[{"description":"Provide customized on-site retirement and investment education presentations and workshops to participants of Washington states defined contribution plans (PERS2 & PERS3). This includes education on the importance of retirement planning, diversification, and model asset allocation portfolios. Provide customized on-site retirement and investment education presentations and workshops to participants of Washington states defined contribution plans (PERS2 & PERS3). This includes education on the importance of retirement planning, diversification, and model asset allocation portfolios.","duration":"Jan 2001 Aug 2003 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2003","start_date":"Jan 2001","subtitle":"ICMA-RC","title":"Financial Education Specialist"}],"url":"https://www.linkedin.com/company/icma-rc"}]', '["Morgan Roskam “I have worked with Paige for about 5 years and can attest to her work ethic, as well as her quality of character. Her energy, optimism, and love for people make her a natural at networking and building relationships. She is a person of great integrity and loyalty to a mission. Paige\'s passion for a vision is relayed effectively to a team, gaining buy-in and support. She genuinely cares about helping others and solving problems. Paige is gifted at teaching, mentoring and building up a team. ”","Tom Staggs “Paige and I worked together through a strategic partnership. Paige and I were tasked with rolling out a JV project that allowed local clinics to reach an untapped patient population and grow their business. What I admire most about Paige is her passion for people and her resolve for excellence. She is one of the happiest people that I know and brings an atmosphere of excitement to any engagement. Paige is a wonderful ambassador of her company and herself. I greatly appreciated my time working with her. ”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to coordinate and develop training for internal teams and external clients, and today, the agent is reaching out to the user because they need assistance with strategic brand and executive communications initiatives.
### Human: Agent: ['Jean Marie Miller, Ph.D LPC, NCC, ACS', 'I am a Licensed Professional Counselor, counselor educator, clinical supervisor and higher education administrator. I have a strong background in mental health, counseling, human services and education. My strengths are in counseling, education and professional development, leadership, mentoring, and supporting others on their path to success.', 'Licensed Professional Counselor, Counselor Educator, Researcher, Consultant, Mental Health Advocate, Higher Education Leader', 'Yorkville University', '[{"company":"Yorkville University","company_id":"yorkville-university","industry":"Education Administration Programs","location":"","positions":[{"description":"","duration":"May 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"May 2022","subtitle":"Yorkville University","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/yorkville-university"},{"company":"ravkoo Health™","company_id":"ravkoohealth","location":"","positions":[{"description":"Credentialed as telemental health clinician for online platform. Provide mental health provider and consulting services to telemental health startup division of healthcare online marketplace. Responsibilities include telemental health services, recruiting and hiring of licensed clinicians, regulatory and licensure support, and overall development of mental health related content, processes, and technology support. Credentialed as telemental health clinician for online platform. Provide mental health provider and consulting services to telemental health startup division of healthcare online marketplace. Responsibilities include telemental health services, recruiting and hiring of licensed clinicians, regulatory and licensure support, and overall development of mental health related content, processes, and technology support.","duration":"Jan 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jan 2022","subtitle":"ravkoo Health™","title":"Mental Health Provider and Consultant"}],"url":"https://www.linkedin.com/company/ravkoohealth"},{"company":"Pace","company_id":"pacetogether","location":"","positions":[{"description":"Group Facilitator. Pace combines the power of peer support with expert facilitation by a licensed mental health clinician—to create an experience unlikely to find elsewhere. Group Facilitator. Pace combines the power of peer support with expert facilitation by a licensed mental health clinician—to create an experience unlikely to find elsewhere.","duration":"Apr 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Pace","title":"Group Facilitator"}],"url":"https://www.linkedin.com/company/pacetogether"},{"company":"Dr. Jean Marie Miller, LPC, NCC, ACS","company_id":null,"location":"","positions":[{"description":"Offering counseling, consulting, clinical supervision, and educational and professional development to individuals, groups, and organizations. Actively involved in behavioral sciences research and community advocacy in mental health. Experienced telemental health provider and clinical supervisor. Credentialed with multiple health platforms, including Sondermind, Headway, Springhealth, and RavkooHealth. Offering counseling, consulting, clinical supervision, and educational and professional development to individuals, groups, and organizations. Actively involved in behavioral sciences research and community advocacy in mental health. Experienced telemental health provider and clinical supervisor. Credentialed with multiple health platforms, including Sondermind, Headway, Springhealth, and RavkooHealth.","duration":"Aug 2007 - Present 14 years 10 months","duration_short":"14 years 10 months","end_date":"Present","start_date":"Aug 2007","subtitle":"Dr. Jean Marie Miller, LPC, NCC, ACS","title":"Licensed Professional Counselor"}],"url":""},{"company":"Pepperdine University","company_id":"pepperdine-university","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Pepperdine University","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/pepperdine-university"},{"company":"University of Phoenix","company_id":"university-of-phoenix","location":null,"positions":[{"description":"","duration":"Feb 2007 - Present 15 years 4 months","duration_short":"15 years 4 months","end_date":"Present","start_date":"Feb 2007","subtitle":"University of Phoenix","title":"Adjunct Faculty Member"},{"description":"","duration":"Nov 2018 Aug 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2021","start_date":"Nov 2018","subtitle":"University of Phoenix","title":"Associate Dean, Social Sciences"},{"description":"","duration":"Jan 2007 Nov 2018 11 years 11 months","duration_short":"11 years 11 months","end_date":"Nov 2018","start_date":"Jan 2007","subtitle":"University of Phoenix","title":"Interim Program Dean, Campus College Chair, Social Sciences"}],"url":"https://www.linkedin.com/company/university-of-phoenix"},{"company":"NAMI ARAPAHOE-DOUGLAS COUNTIES","company_id":"nami-arapahoe-douglas-counties","location":"","positions":[{"description":"","duration":"Dec 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Dec 2015","subtitle":"NAMI ARAPAHOE-DOUGLAS COUNTIES","title":"Vice President Board Of Directors"}],"url":"https://www.linkedin.com/company/nami-arapahoe-douglas-counties"},{"company":"South Metro Health Alliance","company_id":"south-metro-health-alliance","location":"","positions":[{"description":"","duration":"Dec 2014 Dec 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2018","start_date":"Dec 2014","subtitle":"South Metro Health Alliance","title":"Member Board of Directors"}],"url":"https://www.linkedin.com/company/south-metro-health-alliance"}]', '["Craig Vanhoutte “Jean was an immensely impacting colleague in my time working with her. She continues to have an impact through lessons I learned while her colleague. I highly endorse her as a consummate professional and friend.”","Sylvia Gallo “She is an outstanding professional, well versed in many areas and a positive role model for both students and faculty!”"]'] User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide counseling and professional development, and today they are reaching out to the user because they need financial management guidance for their organization.
### Human: Agent: ['Jennifer Kauffman', 'Life and health insurance broker for Ohio, Indiana, and Kentucky. Specialties: Medicare health insurance sales, including Medicare supplements, Medicare Advantage plans, and Medicare Part D plans for Ohio, Indiana, and Kentucky. Authorized to Offer agent for AARP-branded health insurance products.', 'President at Phoenix Insurance Consultants', 'Phoenix Insurance Consultants', '[{"company":"Phoenix Insurance Consultants","company_id":"wellcoveredohio","industry":"Insurance","location":"Middletown, OH","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Phoenix Insurance Consultants","title":"President"}],"url":"https://www.linkedin.com/company/wellcoveredohio"},{"company":"Benefit Concepts, Inc.","company_id":"benefit-concepts-inc.","location":"Middletown, OH","positions":[{"description":"Owner, president and principal agent for Benefit Concepts, Inc. Member of the AARP/Aetna Agent Advisory Council. I focused on individual health insurance plans, specializing in AARP-branded products and Medicare supplement, Medicare Advantage, and Medicare Part D plans. I also sold life, group, dental, vision, long-term care and disability insurance plans, and annuities. Owner, president and principal agent for Benefit Concepts, Inc. Member of the AARP/Aetna Agent Advisory Council. I focused on individual health insurance plans, specializing in AARP-branded products and Medicare supplement, Medicare Advantage, and Medicare Part D plans. I also sold life, group, dental, vision, long-term care and disability insurance plans, and annuities.","duration":"Jan 2006 Sep 2017 11 years 9 months","duration_short":"11 years 9 months","end_date":"Sep 2017","start_date":"Jan 2006","subtitle":"Benefit Concepts, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/benefit-concepts-inc."}]', '["Bill Spratt “Jennifer has learned the business well from her father Doug. Both of them were my go to persons for products that we could not write when I was a captive at Anthem. Jennifer was one of the most knowledgeable Medicare Product specialists that I ever had the pleasure of working with. She was timely, went out of her way to take care of those we could not. I always trusted her.”","Adam Gahm “In my dealings with Jennifer, I have found her to be very well organized, detail oriented, and an excellent communicator. She takes on every task with a serious fervor to ensure a successful completion. No matter what the project or issue at hand, I would have full confidence that Jennifer could complete in a timely and satisfactory manner.”"]'] User: ['Eric Adams', 'Experienced HR Professional Specialties: adobe, communication skills, conflict management, council, credit, customer service, email, fax, internet explorer, meeting facilitation, microsoft excel, microsoft outlook, microsoft powerpoint, microsoft word, multi - tasking, organizational skills, policy analysis, psychology, receiving, research, shipping, six sigma, telephone skills, time management, writing,', 'Human Resources Director at Bi-County Community Action Programs', 'Bi-County Community Action Programs', '[{"company":"Bi-County Community Action Programs","company_id":"bi-county-community-action-programs","industry":"Individual and Family Services","location":"Bemidji, Minnesota, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"Bi-County Community Action Programs","title":"Human Resources Director"}],"url":"https://www.linkedin.com/company/bi-county-community-action-programs"},{"company":"LUEKEN\'S FOOD SERVICES, INC.","company_id":"lueken%27s-food-services-inc.","location":"Bemidji, MN","positions":[{"description":"","duration":"Aug 2018 Sep 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2020","start_date":"Aug 2018","subtitle":"LUEKEN\'S FOOD SERVICES, INC.","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/lueken%27s-food-services-inc."},{"company":"MasTec","company_id":"mas-tec","location":"Shevlin, Minnesota","positions":[{"description":"","duration":"Nov 2015 Aug 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2018","start_date":"Nov 2015","subtitle":"MasTec","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/mas-tec"},{"company":"Nortech Systems","company_id":"nortech-systems","location":"Bemidji, MN","positions":[{"description":"","duration":"Jan 2015 Nov 2015 11 months","duration_short":"11 months","end_date":"Nov 2015","start_date":"Jan 2015","subtitle":"Nortech Systems","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/nortech-systems"},{"company":"AmesburyTruth","company_id":"amesburytruth","location":"Cannon Falls, MN","positions":[{"description":"","duration":"Sep 2014 Jan 2015 5 months","duration_short":"5 months","end_date":"Jan 2015","start_date":"Sep 2014","subtitle":"AmesburyTruth","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/amesburytruth"},{"company":"Travelers","company_id":"travelers","location":"St. Paul, Minnesota","positions":[{"description":"","duration":"Sep 2012 Sep 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2014","start_date":"Sep 2012","subtitle":"Travelers","title":"HR Specialist"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"Federal Mogul","company_id":"federal-mogul-pt","location":"Lake City, MN","positions":[{"description":"","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Federal Mogul","title":"Human Resources Generalist (Contract)"}],"url":"https://www.linkedin.com/company/federal-mogul-pt"},{"company":"Wells Fargo Home Mortgage","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Oct 2011 Mar 2012 6 months","duration_short":"6 months","end_date":"Mar 2012","start_date":"Oct 2011","subtitle":"Wells Fargo Home Mortgage","title":"Mortgage Loan Specialist (contract)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Hose Conveyors Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2010 Jan 2011 6 months","duration_short":"6 months","end_date":"Jan 2011","start_date":"Aug 2010","subtitle":"Hose Conveyors Inc","title":"Marketing Analyst and Inside Sales"}],"url":""}]', '["Frank J. Marchio III, M.B.A. “Eric is a very intelligent individual and has proved so while getting his MBA degree at Hamline University. He is a hard-worker and is very dedicated to everything he does. Eric is able to learn and excel when confronted with a new situation, which would also include a new career in any field. I highly recommend Eric for any job that he applies for.”","Mike McIntire “I\'ve worked with Eric on different projects and find him to be extremely articulate when it comes to asking great problem solving questions. Eric does not shy away from taking on difficult assignments, and has always shown that he can be counted on to complete any task that is given to him.”"]']### Assistant: The agent's job is to provide life and health insurance brokerage services, and today, the agent is reaching out to the user because they need to offer information on Medicare health insurance options for the user's organization's employees.
### Human: Agent: ['Hon. Mary Bono', 'Advocate. Former Member of Congress.', 'Chairman Of The Board at CADCA', 'CADCA', '[{"company":"CADCA","company_id":"cadca","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"CADCA","title":"Chairman Of The Board"},{"description":"","duration":"Dec 2012 Jan 2021 8 years 2 months","duration_short":"8 years 2 months","end_date":"Jan 2021","start_date":"Dec 2012","subtitle":"CADCA","title":"Board Member"}],"url":"https://www.linkedin.com/company/cadca"},{"company":"SAFE Project (Stop the Addiction Fatality Epidemic)","company_id":"safe-project-us","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"SAFE Project (Stop the Addiction Fatality Epidemic)","title":"Member Board Of Directors"}],"url":"https://www.linkedin.com/company/safe-project-us"},{"company":"MAPDA","company_id":"mapda","location":"Alexandria, Virginia","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"MAPDA","title":"Chairman of the Board and CEO"}],"url":"https://www.linkedin.com/company/mapda"},{"company":"The Ascend Fund","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"The Ascend Fund","title":"Advisory Committee Member"}],"url":""},{"company":"Integritas By Bono LLC","company_id":"integritas-by-bono-llc","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Integritas By Bono LLC","title":"President and Founder"}],"url":"https://www.linkedin.com/company/integritas-by-bono-llc"},{"company":"FMC (Association of Former Members of Congress)","company_id":"fmc-former-members-of-congress","location":"Washington, District Of Columbia","positions":[{"description":"","duration":"Jan 2013 May 2019 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2019","start_date":"Jan 2013","subtitle":"FMC (Association of Former Members of Congress)","title":"Member of the FMC Board"}],"url":"https://www.linkedin.com/company/fmc-former-members-of-congress"},{"company":"U.S. House of Representatives","company_id":"u.s.-house-of-representatives","location":"Washington D.C. Metro Area","positions":[{"description":"Chairman -- House Subcommittee on Commerce, Manufacturing and TradeMember -- Energy and Commerce CommitteeMember -- House Subcommittee on Communications and TechnologyMember -- House Subcommittee on Energy Founder and Chairman -- Republican Women\'s Policy CommitteeFounder and Co-Chairman -- Congressional Caucus on Prescription Drug Abuse Co-Chairman -- Travel and Tourism Task ForceVice Chairman -- Entertainment Task ForceFounder and Co-Chairman -- Recording Arts and Sciences CaucusFounding Co-Chairman -- Intellectual Property Promotion CaucusFounding Co-Chairman -- Piracy Prevention Caucus","duration":"Apr 1998 Jan 2013 14 years 10 months","duration_short":"14 years 10 months","end_date":"Jan 2013","start_date":"Apr 1998","subtitle":"U.S. House of Representatives","title":"Member of Congress"}],"url":"https://www.linkedin.com/company/u.s.-house-of-representatives"}]', '["“Mary Bono is a member of CADCA’s Board of Directors and it has been my pleasure to work with her the past few years. Mary is an incredibly sharp, passionate and talented leader. I admire her tremendous skill and tenacity, and with her guidance we continue to grow our organization and provide services to communities throughout the nation. I can think of no one who was more deserving to be honored as a Champion for Drug-Free Youth, and I hope to continue to work with Mary for many years to come.”","“Former Congresswoman Mary Bono is an exceptional leader with extremely impressive skills. She possesses unsurpassed managerial abilities coupled with unmatched character and integrity. Mary is a strategic thinker and planner who always achieved outstanding results. She is admired and respected by all. She was a key leader that directly contributed to the creation of CEPOP (Collaborative For Effective Prescription Opioid Polices and is a current outstanding member of Community Anti-Drug Coalitions of America Board of Directors. She is one of the very best professional I have known in over 50 in the workforce. Respectfully Submitted, Arthur T. Dean, Major General, US Army Retired/Chairman & CEO of CADCA ”"]'] User: ['Eric Zeeman', 'Specialties: ForecastingBusiness Valuation', 'Finance Manager at McKinstry', 'McKinstry', '[{"company":"McKinstry","company_id":"mckinstry","industry":"Construction","location":"United States","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"McKinstry","title":"Finance Manager"}],"url":"https://www.linkedin.com/company/mckinstry"},{"company":"Board of Directors, Viewcrest HOA","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Oct 2011","subtitle":"Board of Directors, Viewcrest HOA","title":"Treasurer"}],"url":""},{"company":"magniX","company_id":"magnix","location":"Redmond, Washington","positions":[{"description":"• Develop budgets, monthly forecasts, and long-range business plans across 9 departments and 2 countries• Create monthly and quarterly reporting for review with parent venture capital investor of financials and KPIs• Assisted in identifying and implementing ERP software• Manage external accounting partners for month end close process• Manage purchase order process ensuring accurate coding, budget approval, and organizational alignment• Use SQL to develop queries in SAP BusinessOne for ad hoc reporting• Assist department heads with their analysis development and downstream usability• Developed business case and valuation assessment","duration":"Mar 2019 Mar 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2021","start_date":"Mar 2019","subtitle":"magniX","title":"Senior Financial Analyst, FP&A"}],"url":"https://www.linkedin.com/company/magnix"},{"company":"Pacific Market International","company_id":"pmiworldwide","location":"Seattle, WA","positions":[{"description":"• Developed annual budgets and quarterly forecasts with associated reporting through periodic reports and reviews• Project managed the reduction of excess discontinued items, maintained schedules, monitored status, coordinated sales efforts, mitigated risk of late shipments, and provided weekly status and counsel to the CEO• Managed deliverables with Sales Operations, Sales Manager, Accounting and Finance, and Logistics departments to ensure optimization between costs and customer satisfaction• Set pricing for products in multiple product lines based on various economic objectives• Monthly review of discontinued inventory for pricing and offer sheet updates, and impairment analysis• Reviewed program and promotional business cases for approval based on profitability and resource constraints• Negotiated closeout pricing with discount retailers and liquidators• Improved corporate forecasting of Capital Expenditures and depreciation forecasting","duration":"Sep 2016 Feb 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2019","start_date":"Sep 2016","subtitle":"Pacific Market International","title":"Business Manager/Senior Financial Analyst, FP&A"}],"url":"https://www.linkedin.com/company/pmiworldwide"},{"company":"Intellectual Ventures","company_id":"intellectual-ventures","location":"Bellevue, Washington","positions":[{"description":"• Prepare quarterly reporting for founders, executives, and legal department managers• Develop annual budgets for the legal department• Manage monthly and quarterly assumptions used for expense allocations and planning• Review monthly accounting general ledger to ensure accuracy of allocations • Prepare quarterly reporting for founders, executives, and legal department managers• Develop annual budgets for the legal department• Manage monthly and quarterly assumptions used for expense allocations and planning• Review monthly accounting general ledger to ensure accuracy of allocations","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"Intellectual Ventures","title":"Senior Financial Analyst, FP&A"}],"url":"https://www.linkedin.com/company/intellectual-ventures"},{"company":"Boeing","company_id":"boeing","location":null,"positions":[{"description":"• Audit processes to ensure risk mitigation through design and controls• Coordinated project requirements with clients to meet objectives• Ensured audit findings were corrected by monitoring corrective actions and collaborating with senior leadership","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Boeing","title":"Enterprise Auditor"},{"description":"• Developed forecasts and long range business plans; 7373 airplane Program and Commercial Aviation Services• Analyzed changes in assumptions to updated forecasts in support of strategic initiatives • Consulted senior management on financial analysis• Assisted program managers in the development of assumptions for forecasts and long range business plans• Improved process and reduce labor and cycle time while improving accuracy and timeliness of information• led integration for two Commercial Aviation Services business units and was responsible for managing and presenting information to support strategic planning and operations","duration":"Jan 2007 Mar 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Mar 2014","start_date":"Jan 2007","subtitle":"Boeing","title":"Business & Planning/Financial Analyst, FP&A"}],"url":"https://www.linkedin.com/company/boeing"},{"company":"Darden Restaurants","company_id":"darden","location":"","positions":[{"description":"","duration":"Oct 2002 Nov 2006 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2006","start_date":"Oct 2002","subtitle":"Darden Restaurants","title":"Server"}],"url":"https://www.linkedin.com/company/darden"},{"company":"Prudential California Realty","company_id":"bhhscalifornia","location":"","positions":[{"description":"I successfully delivered results to my clients by understanding and determining clients\' needs through attentive conversation and focus on preferences as I lead them through the purchasing and selling process. The role consisted largely of Project Management for clients, coordinating meeting, inspections, and preparing and explaining documentation; Marketing to sell inventories and gain clientele; Financial Advisory for my clients to maximize sales price and profitability; Entrepreneurial Business Administration to ensure I was a profitable agent and could support my clients transactions; and, Industry Analysis achieved through researching market trends and understanding demand to maintain the highest possible quality of advice provided to customers as well as supporting negotiations of price, timing, and service fees.","duration":"Jan 2000 Sep 2002 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2002","start_date":"Jan 2000","subtitle":"Prudential California Realty","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/bhhscalifornia"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"","positions":[{"description":"","duration":"Dec 1995 Dec 1999 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 1999","start_date":"Dec 1995","subtitle":"United States Marine Corps","title":"Squad Leader"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Lindsay Stedford “Eric has incredible attention to details. He is very skilled in his role, but also is flexible to adjust and take on tasks outside of his area to help the company out and to grow in his knowledge base. I enjoyed working with Eric very much! ”","Jeremy Eckert, CMA “I worked closely with Eric for almost two years. Always enjoyed working with him and his team. Eric has strong technology & business intelligence skills and was skilled in solving problems, even if they were outside of his expertise. Would be an asset to any team!”"]']### Assistant: The agent's job is to advocate for drug-free youth and provide services to communities, and today the agent is reaching out to the user because they need assistance with financial forecasting and business valuation for their organization.
### Human: Agent: ['Neil Ducoff', 'Neil Ducoff is the founder and CEO of Strategies, a business training and coaching company. During his 50 years as a business trainer, coach, keynote speaker and author, Neil has gained respect as Leadership expert and authority on team-based compensation.Read my award-winning book, "No-Compromise Leadership: A Higher Standard of Leadership Thinking & Behavior." For a signed copy http://www.strategies.com/no-compromise-leadership-book-paperback-neil-ducoff.2010 IPPY Award Winner for Business & Leadership.What people are saying about my new book..."Neil puts his practices to work in his books, speeches, his company and his life. No-Compromise Leadership is a great read, it is what true leadership is all about." - Jack Stack, CEO SRC Holding Corp., author of the “Great Game of Business”"No-Compromise Leadership truly makes the difference between success and failure for entrepreneurs. This is a non-negotiable must-read." - Paula Kent Meehan, founder Redken Laboratories"Neil\'s No-Compromise Leadership is the game-changing business manifesto for our times — and nothing less than a paradigm reset. Buy and apply the genius principles within this book." - Matthew Cross, Pres, LeadershipAlliance.com"If I could only have five business books on my shelf — this would be one of them." - Terry “Moose” Millard, Former Southwest Airlines Pilot, Expert on Corp. Culture"Neil’s book is a no-compromise wake-up call that will change your leadership thinking forever." - Jim Horan, President, The One Page Business Plan CompanySpecialties: • My experience and skills appeal to a cross section of industries with an emphasis on "no-compromise" leadership, leading change, culture shifts, best practices, customer service excellence, team-based compensation systems and open-book management.', 'CEO, Author, Keynote Speaker, Business Coach', 'Strategies', '[{"company":"Strategies","company_id":null,"location":"Centerbrook, CT","positions":[{"description":"Neil Ducoff has epitomized the “No-Compromise” mantra throughout his 38 career as a business trainer, keynote speaker and author.As the founder and CEO of Strategies, a business training and coaching company, this visionary issues the wake-up call and charts the path to creating no-compromise leaders and cultural transformation.In addition to dedicating almost 40 years to coaching leaders at great companies, like Gillette, Aveda and Matrix, Ducoff has been a featured speaker at Jack Stack\'s annual National Gathering of Games conference over the past five years. He was honored as a “business icon” at the Serious Business conference in 2006 and was recipient of the 2005 Art of Business Award.Neil is the author of award-winning book, \\"No-Compromise Leadership,\\" the definitive book on get-it-done leadership and dynamic business cultures. (2010 IPPY Award for Business & Leadership.)To learn more about Neil, visit www.strategies.com or email him at neil@strategies.com.","duration":"Sep 1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"Sep 1993","subtitle":"Strategies","title":"Founder/CEO/Author"}],"url":""},{"company":"No-Compromise Leadership","company_id":null,"location":"Centerbrook, CT","positions":[{"description":"This company is based on my best-selling book, \\"No-Compromise Leadership: A Higher Standard of Leadership Thinking and Behavior.\\" Companies, organizations, associations and other concerned groups come to NCL for engaging Keynote presentations, training, on-site workshops and coaching. We train and inspire any leader to become a No-Compromise Leader. We then create dynamic No-Compromise Business Cultures. Anything less than \\"no compromise\\" is a compromise.Contact me at neil@strategies.com","duration":"Sep 1993 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"Sep 1993","subtitle":"No-Compromise Leadership","title":"Author & Keynote Speaker"}],"url":""}]', '["“Simply put Neil is GREAT. With our business in a growth phase we thought it was important to bring someone in with the knowledge and experience needed to help navigate these waters successfully. Neil and Strategies was just the right solution for us. Everyone on our team connected with Neil and he has truly helped us get results. Neil without a doubt has done great things for our business and has provided us with the map to successfully get to the next level. I would highly recommend Neil and Strategies.”","“We brought Neil in to inspire and mentor our team to help us get to the next level. Each time he worked with our team he was incredibly inspirational, motivational, encouraging and easy to work with. He has coached me individually as well and has been a contributing factor to my growth over the past few months. I know that without his help, guidance, motivation, and knowledge I would not have the skills and confidence that I have today. Working with Neil has been one of the best decisions for our company.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide leadership training and coaching services, and today, the agent is reaching out to the user because they need an administrative assistant for their upcoming workshop on "No-Compromise Leadership."
### Human: Agent: ['Benjamin Richardson', 'I lead efforts to plan, code, build, test, release, deploy, operate, and monitor secure infrastructure solutions that drive company and client goal achievement. Working for one of the largest banks in the country, I have a proven track record of navigating complex projects and delivering success.An expert in infrastructure administration and systems engineering, I seek to decrease the need for human intervention by leveraging automation with baked-in security. Driving projects of strategic importance, I oversee planning and execution of major cost-saving and risk-mitigating initiatives.TECHNICAL PROFILEMaster of Science in Information Security ManagementBachelor of Science in Computer ScienceAgile: Kanban, ScrumAutomation: Anaconda Kickstart, PXE, Puppet, Ansible, GitBig Data: Hadoop, Apache AmbariEmail: Sendmail, Postfix, DovecotETL: Ab InitioMonitoring: Nagios, Ganglia, Cacti, Zenoss, SNMP, ELKNetworking: IPv4, Firewall (iptables, firewalld), DNS (BIND), DHCP, OpenSSHOperating Systems: Red Hat Enterprise Linux (RHEL), HP-UX, Windows, CentOS, FedoraStorage: LVM, NFS, SMB/CIFS, iSCSIVirtualization: KVM, RHEV-MWeb: Apache HTTPDProficiencies: Bash, Korn, SQLIf you share my passion for automating processes for improved efficiency, let’s connect!', 'Technology Manager at KeyBank', 'KeyBank', '[{"company":"KeyBank","company_id":"keybank","industry":"Banking","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jul 2020","subtitle":"KeyBank","title":"Technology Manager"},{"description":"","duration":"Jan 2020 Jul 2020 7 months","duration_short":"7 months","end_date":"Jul 2020","start_date":"Jan 2020","subtitle":"KeyBank","title":"Senior Full Stack Infrastructure Delivery Engineer"},{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"KeyBank","title":"Senior Systems Engineer"},{"description":"","duration":"2012 2015 3 years","duration_short":"3 years","end_date":"2015","start_date":"2012","subtitle":"KeyBank","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/keybank"},{"company":"Explorys, an IBM Company","company_id":"explorys-inc-","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Explorys, an IBM Company","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/explorys-inc-"},{"company":"Boral","company_id":"boral","location":null,"positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Boral","title":"Unix Linux Administrator"},{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Boral","title":"PC Support Specialist"}],"url":"https://www.linkedin.com/company/boral"}]', '["Casey Stella “I had the pleasure to work with Ben for a while at Explorys in my capacity as a software engineer. During the time there, he showed himself an able system engineer. He was very patient and helpful with the software engineers and enjoyed our respect. He is a hard worker and I enjoyed working with him.”","Casey Wireman “I worked with Ben on many assignments in college, he would be an invaluable asset to any team as he brings a great knowledge base and critical thinking skills to the table.”"]'] User: ['Terry Franklin', 'Specialties: Director of Stores, VP of Stores, Regional Managers, District Managers, Store Managers, Assistant Managers, Loss Prevention, Human Resources, IT, Marketing', 'Supervisor, Recruiting at Purpose Financial', 'Purpose Financial', '[{"company":"Purpose Financial","company_id":"havepurpose","industry":"Financial Services","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Purpose Financial","title":"Supervisor, Recruiting"}],"url":"https://www.linkedin.com/company/havepurpose"},{"company":"Advance America","company_id":"advance-america","location":"","positions":[{"description":"","duration":"Oct 2014 Oct 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2020","start_date":"Oct 2014","subtitle":"Advance America","title":"Field Recruiter"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"The Newell Group","company_id":"the-newell-group","location":"","positions":[{"description":"","duration":"Jan 2007 Oct 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 2014","start_date":"Jan 2007","subtitle":"The Newell Group","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/the-newell-group"},{"company":"Hardee\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Hardee\'s","title":"District Manager"}],"url":""}]', '["“he is just great”","“Terry is a very bright individual that is always looking for the best opportunities for assisting people in there job search. Iin this tough economic climate Terry is a great resource for job opportunities.”"]']### Assistant: The agent's job is to lead efforts in planning, coding, building, testing, releasing, deploying, operating, and monitoring secure infrastructure solutions for a large bank, and today, the agent is reaching out to the user because they need assistance in recruiting for IT positions within their organization.
### Human: Agent: ['Ryan Uffner', 'Proven venue and event management resource with a passion for creating a world-class experience for players, personnel and attendees alike. Seeking to apply my successes with my previous positions to support a larger venue or transition to event-specific management roles.', 'Account/Engagement Manager at Tern', 'Tern', '[{"company":"Tern","company_id":"terncommerce","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Tern","title":"Senior Account Manager"},{"description":"Tern is about ease of use and bringing new life into legacy systems and ideas.Tern provides intuitive, modern tools to enable the next generation to store and transmit value securely across virtually any platform, device or currency.We create white label solutions that bring your business into the modern age.","duration":"Apr 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Tern","title":"Account/Engagement Manager"}],"url":"https://www.linkedin.com/company/terncommerce"},{"company":"US Unlocked","company_id":"us-unlocked","location":"","positions":[{"description":"Shop your favorite US stores with ease!Unlock the full potential of online shopping with a US Unlocked Membership. Shop with the Merchant Specific and One-Time Use US Unlocked Virtual Payment Cards Shop your favorite US stores with ease!Unlock the full potential of online shopping with a US Unlocked Membership. Shop with the Merchant Specific and One-Time Use US Unlocked Virtual Payment Cards","duration":"Apr 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Apr 2020","subtitle":"US Unlocked","title":"Account/Engagement Manager"}],"url":"https://www.linkedin.com/company/us-unlocked"},{"company":"Chattanooga Lookouts","company_id":"chattanooga-lookouts","location":"Chattanooga, Tennessee","positions":[{"description":"• Responsible for all aspects of grounds-keeping and respective compliance and operations for AA baseball team. • Assist with field preparation for all games and special events held in the stadium and surrounding areas.• Consistent communication with management, sharing updates and any escalations required. • Work with operations team throughout events to fill customer service needs during games and events. • Train, mentor and manage team of five resources to ensure proper execution; educate on best practices. • Successfully transformed subpar landscape – poor grass management from previous team – into a fully compliant field before season opener. • Exceeded all relevant success metrics for cleanliness, compliance and customer and player satisfaction.","duration":"Feb 2019 Sep 2019 8 months","duration_short":"8 months","end_date":"Sep 2019","start_date":"Feb 2019","subtitle":"Chattanooga Lookouts","title":"Assistant Groundskeeper"}],"url":"https://www.linkedin.com/company/chattanooga-lookouts"},{"company":"Kennesaw State University","company_id":"kennesaw-state-university","location":null,"positions":[{"description":"• Promoted to team lead to begin 2018 after proving success as an individual contributor. • Responsible for entirety of event set-up, execution and reporting for KSU athletics (across 10+ sports).• Assist operations team with pre-event, game and post-event functions, specifically securing facilities and ensuring proper approvals. • Support overall facility and grounds compliance via consistent maintenance. • Communicate consistently across teams to coordinate and schedule events proactively.","duration":"Aug 2017 Dec 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2018","start_date":"Aug 2017","subtitle":"Kennesaw State University","title":"Operations crew"},{"description":"• Full-time internship reporting directly to the Director of Athletics supporting operational excellence. • Successfully designed, developed and delivered an original internship program for future students complete with benchmarks for success and best practice approach to operations; still in use today. • Responsible for sales aspects within athletics department, driving ticket sales for main sponsors and football packages for alumni and active students. • Implemented new sales methods to more effectively market to students; still in use today. • Created and presented engagement ideas to improve student involvement across athletic events; ultimately drove higher attendance in 2018 versus 2017. • Created and developed plan to host an esports conference at KSU: ruled out as a result of budget cuts.","duration":"Apr 2018 Jul 2018 4 months","duration_short":"4 months","end_date":"Jul 2018","start_date":"Apr 2018","subtitle":"Kennesaw State University","title":"Internship Coordinator"}],"url":"https://www.linkedin.com/company/kennesaw-state-university"},{"company":"6-4-3 DP ATHLETICS, LLC","company_id":"6-4-3-dp-athletics-llc","location":"Georgia","positions":[{"description":"• Responsible for grounds operations and event execution for local agency. • Deployed to various facilities to ensure compliant grounds and remediated any issues effectively. • Responsible for grounds operations and event execution for local agency. • Deployed to various facilities to ensure compliant grounds and remediated any issues effectively.","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"6-4-3 DP ATHLETICS, LLC","title":"Field Operations"}],"url":"https://www.linkedin.com/company/6-4-3-dp-athletics-llc"},{"company":"Night Owl Productions","company_id":null,"location":"Kennesaw, Georgia","positions":[{"description":"Working as crew call for night owl productions. They run everything to do with the facilities for Kennesaw State Athletics including, maintenance, ticketing etc. Working as crew call for night owl productions. They run everything to do with the facilities for Kennesaw State Athletics including, maintenance, ticketing etc.","duration":"Aug 2016 Feb 2017 7 months","duration_short":"7 months","end_date":"Feb 2017","start_date":"Aug 2016","subtitle":"Night Owl Productions","title":"Crew Call"}],"url":""},{"company":"Management One","company_id":null,"location":"Cincinnati, OH","positions":[{"description":"• Summer Intern to accomplished Pro Football and Baseball Sports Agent.• Learned the basic principles of a pro sports agency, assisted in various projects and became acclimated with the NFL CBA rules and regulations. • Summer Intern to accomplished Pro Football and Baseball Sports Agent.• Learned the basic principles of a pro sports agency, assisted in various projects and became acclimated with the NFL CBA rules and regulations.","duration":"Aug 2016 Aug 2016 1 month","duration_short":"1 month","end_date":"Aug 2016","start_date":"Aug 2016","subtitle":"Management One","title":"Intern for sports agent James Gould"}],"url":""},{"company":"FirstView Financial, LLC","company_id":"fvfn","location":"","positions":[{"description":"• Coordinated all aspects of social media for an Atlanta based payments company. • Coordinated all aspects of social media for an Atlanta based payments company.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"FirstView Financial, LLC","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/fvfn"},{"company":"Kennesaw State University","company_id":"kennesaw-state-university","location":"Kennesaw, GA","positions":[{"description":"Assisted guests with questions related to fitness equipment and facility hours.Ensured fitness areas were cleaned, sanitized and safe for guest use. Assisted guests with questions related to fitness equipment and facility hours.Ensured fitness areas were cleaned, sanitized and safe for guest use.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Kennesaw State University","title":"Fitness Attendant"}],"url":"https://www.linkedin.com/company/kennesaw-state-university"},{"company":"Chick-fil-A Restaurants","company_id":"chick-fil-a-restaurants","location":"Marietta, GA","positions":[{"description":"• Handled customers’ requests at front counter and dining room.• Reinforced the importance of teamwork, respect and leadership. • Handled customers’ requests at front counter and dining room.• Reinforced the importance of teamwork, respect and leadership.","duration":"Feb 2012 Aug 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2014","start_date":"Feb 2012","subtitle":"Chick-fil-A Restaurants","title":"Cashier Customer Service and Cook"}],"url":"https://www.linkedin.com/company/chick-fil-a-restaurants"}]', '["Indigo Glaze “Ryan is as detailed as detailed gets! He never misses a deadline and is always going above and beyond the ask. Ryan is a great addition to any team and nothing gets by him! ”","Emmanuel Slaughter “Ryan Uffner is one of the hardest working people I have ever met. In the chaotic industry of collegiate sports, Ryan was as calm and collected as anyone. I always knew and could trust Ryan would complete any task or responsibility that was given to him on gamedays. Ryan also had no problems adjusting to being the new guy in the group. He quickly became friends and earned everyone’s respect, which can be attributed to his outgoing personality and how easy it is for him to get along with people. Working alongside him at Kennesaw State was a pleasure and any company would be lucky to have him!”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to manage event and venue operations, and today, the agent is reaching out to the user because they need assistance with strategic brand and executive communications initiatives for an upcoming event.
### Human: Agent: ['Sarakshi Chandna', 'I am a graduate student at The University of Texas at Dallas pursuing my Masters in Management Science with a specialization in Marketing Analytics. As an astute Digital Marketer with experience in planning and implementing integrated digital marketing campaigns and marketing programs across multiple online channels, I am currently looking for a summer internship starting May’20. CERTIFICATIONS: Google Analytics Certified, Google AdWords Certified, PROGRAMMING: R, SQL, SAS, PythonANALYSIS TOOLS: Advanced Excel ( VBA, Macros), TableauMARKETING TOOLS: Google Analytics, Adobe Analytics, Google Ads, MailChimp, SEO, Moz, SEMrush, Hootsuite, Facebook Ads, WordPress, Photoshop', 'Digital Media Strategist at EducationDynamics', 'EducationDynamics', '[{"company":"EducationDynamics","company_id":"educationdynamics","industry":"Marketing Services","location":"Hoboken, New Jersey, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"EducationDynamics","title":"Digital Media Strategist"}],"url":"https://www.linkedin.com/company/educationdynamics"},{"company":"Havanote","company_id":"havanote","location":"New Jersey, United States","positions":[{"description":"• Designed brand positioning and messaging through strategic thinking, collaboration, STP, and SWOT and competition analysis. • Developed the marketing plan for the app - ASO, paid ads, social media, and influencer campaigns to encourage app downloads.• Tested prototype with potential users, conducted beta testing, created a website and promotional videos for a successful launch. • Designed brand positioning and messaging through strategic thinking, collaboration, STP, and SWOT and competition analysis. • Developed the marketing plan for the app - ASO, paid ads, social media, and influencer campaigns to encourage app downloads.• Tested prototype with potential users, conducted beta testing, created a website and promotional videos for a successful launch.","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"Havanote","title":"Marketing"}],"url":"https://www.linkedin.com/company/havanote"},{"company":"Birdzi, Inc.","company_id":"birdzi","location":"New Jersey, United States","positions":[{"description":"• Analyzed quantitative & qualitative data on Snowflake to create actionable insights on Quicksight for their clients. • Built website and intercom sales funnel for lead qualification and custom chatbots for potential customers and leads. • Developed SEO, social media, email, and paid marketing strategies to increase lead generation, website traffic, and brand awareness.• Generated marketing material including client case studies, podcasts, blogs, worked with the PR to drive a positive share of voice.","duration":"Jun 2020 May 2021 1 year","duration_short":"1 year","end_date":"May 2021","start_date":"Jun 2020","subtitle":"Birdzi, Inc.","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/birdzi"},{"company":"The University of Texas at Dallas","company_id":"university-of-texas-at-dallas","location":"Dallas/Fort Worth Area","positions":[{"description":"Reporting to as a TA under:• Khai ChiongMKT 3300.008 - PRINCIPLES OF MARKETING• Norris BruceMKT 6301.501 - MARKETING MANAGEMENT Reporting to as a TA under:• Khai ChiongMKT 3300.008 - PRINCIPLES OF MARKETING• Norris BruceMKT 6301.501 - MARKETING MANAGEMENT","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"The University of Texas at Dallas","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/university-of-texas-at-dallas"},{"company":"Smartworks","company_id":"smartworks-office","location":"Gurgaon, India","positions":[{"description":"• Led a team of 5 for digital strategy and brand building to achieve an annual revenue goal of $3M; Pioneered internal marketing and Worked with the CEO to expand business across 25 cities in India by strategic partnerships.• Created and implemented campaigns for Smartworks, resulting in a 30% increase in online visibility; resulting in revenue growth of ~20% through online customer acquisition strategies.• Digitized and automated the sales division through website rehauling, market segmentation, and SEO; improved resource utilization by ~35% and drove business growth by ~20%.• Worked cross-functionally with creative, social, tech, CRM teams to align digital strategy with overall marketing initiatives, identify customer pain points; achieved 27% incremental positive brand perception.","duration":"Oct 2018 Jul 2019 10 months","duration_short":"10 months","end_date":"Jul 2019","start_date":"Oct 2018","subtitle":"Smartworks","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/smartworks-office"},{"company":"Sociowash","company_id":"sociowash","location":"New Delhi Area, India","positions":[{"description":"• Managed 5+ accounts on executing online advertising campaigns, social media programs, content creation, and website design; achieved 27% higher brand consideration.• Created and implemented targeted annual campaigns for Panasonic, resulting in a 20% increase in online visibility and generating $1.5M revenue; won DOD award for #SoMuchToDo campaign.• Ideated targeted campaigns for clients to amplify their online sales & increased customer engagement by 40%.• Devised advertising strategies for clients using Google Analytics, Facebook, Twitter, and LinkedIn, ~200% increase in brand awareness.","duration":"Jan 2018 Sep 2018 9 months","duration_short":"9 months","end_date":"Sep 2018","start_date":"Jan 2018","subtitle":"Sociowash","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/sociowash"},{"company":"Cognizant","company_id":"cognizant","location":"Gurgaon, Haryana, India","positions":[{"description":"• Strategically built, managed, optimized PPC campaigns for customers; increased conversion rate by ~35%.• Analyzed the performance of accounts through Google Analytics and webmaster tool; generated client reports for goals tracking, revenue tracking, and other paid search initiatives; increased leads generated by ~40%.• Developed & provided customer-focused communications on campaign performance including eﬀectiveness, targeting & strategy; Monitor digital campaigns across markets to identify opportunities to increase market share.","duration":"Apr 2017 Dec 2017 9 months","duration_short":"9 months","end_date":"Dec 2017","start_date":"Apr 2017","subtitle":"Cognizant","title":"Account Strategist (Google Ads)"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"IIFM","company_id":"iifm","location":"New Delhi Area, India","positions":[{"description":"● Worked with seniors to develop a pitch for affiliating schools with the olympiad and contacted over 300 schools all over India.● Assisted in revaluation and reassessment of content and curriculum to create a more informed and financially effective course.● Delivered seminars at different schools of Delhi to promote financial literacy among students and teachers. ● Worked with seniors to develop a pitch for affiliating schools with the olympiad and contacted over 300 schools all over India.● Assisted in revaluation and reassessment of content and curriculum to create a more informed and financially effective course.● Delivered seminars at different schools of Delhi to promote financial literacy among students and teachers.","duration":"Jun 2015 Jul 2015 2 months","duration_short":"2 months","end_date":"Jul 2015","start_date":"Jun 2015","subtitle":"IIFM","title":"Financial Literacy Programme intern"}],"url":"https://www.linkedin.com/company/iifm"},{"company":"Pixpa","company_id":"pixpa","location":"New Delhi Area, India","positions":[{"description":"● Primary responsibilities included social media content creation and management.● Planning, strategizing and implementing certain social media campaigns for Pixpa clients.● Other responsibilities included client servicing and team management. ● Primary responsibilities included social media content creation and management.● Planning, strategizing and implementing certain social media campaigns for Pixpa clients.● Other responsibilities included client servicing and team management.","duration":"Jun 2014 Jul 2014 2 months","duration_short":"2 months","end_date":"Jul 2014","start_date":"Jun 2014","subtitle":"Pixpa","title":"Content creation and digital marketing intern"}],"url":"https://www.linkedin.com/company/pixpa"}]', '["Shammi Verma “Sarakshi is a self-starter, independent, and an initiative-oriented person who looks forward to taking on challenging tasks that provide growth and learning opportunities. Her interpersonal and communication skills, ability to build relationships and affable demeanor enabled a collaborative work ethic, which benefitted cross-functional teams. Sarakshi was definitely an asset to my team and the organization.”","Archit Sharma “I hired Sarakshi to help manage our digital agency in strategizing and executing marketing initiatives. A true self-starter, she always went above and beyond to take on new marketing projects. Sarakshi demonstrated excellent digital marketing, data analytics, and organizational skills. It was great to have her on our team and I’m sure she will be an asset to any employer.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage and execute high-profile events, and today, the agent is reaching out to the user because they need assistance with digital marketing strategies to enhance the promotion and online visibility of their upcoming event.
### Human: Agent: ['Jeannette Aragon', 'Owner of Puzzled - Handcrafted Wooden Puzzles and Toys. Where I sell my creatively designed, durably made, reasonably priced, heirloom quality, handcrafted wooden puzzles and toys.Former preschool teacher for 16 years. I know what it takes to make a quality wooden toy that will stand the test of time. I have been making and selling puzzles on the art/crafts circuit for the past three years. This year is my first serious attempt at marketing my puzzles on line. Recently I opened my very own web site www.puzzled1.com . I specialize in making one-of-a-kind wooden puzzles custom made just for you.Specialties: expert wooden puzzle maker specializing in made to order designs', 'Owner, Puzzled - Handcrafted Wooden Puzzles & Toys', 'The Puzzled One - Handcrafted Wooden Puzzles and Toys', '[{"company":"The Puzzled One - Handcrafted Wooden Puzzles and Toys","company_id":"the-puzzled-one---handcrafted-wooden-puzzles-and-toys","industry":"Arts and Crafts","location":"","positions":[{"description":"At The Puzzled One you will find creatively designed, reasonably priced, heirloom quality, handcrafted wooden puzzles & toys including jigsaw puzzles, Waldorf Inspired Toys, name puzzles, 3D puzzles, educational puzzles, photo puzzles, wooden toys and more.","duration":"Aug 2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"Aug 2007","subtitle":"The Puzzled One - Handcrafted Wooden Puzzles and Toys","title":"Owner"}],"url":"https://www.linkedin.com/company/the-puzzled-one---handcrafted-wooden-puzzles-and-toys"},{"company":"Childrens wonderland","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Childrens wonderland","title":"teacher"}],"url":""},{"company":"amgen","company_id":"amgen","location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"amgen","title":"teacher"}],"url":"https://www.linkedin.com/company/amgen"}]', '["“Jeannette made recommendations for a better outcome on the puzzle that I ordered. She made sure that I was really going to get what I wanted. (I had made some bad choices and if she had done what I had said I wanted I would not have been happy with the finished product) I was pleased to work with someone who really cared about the customer.”","“Jeannette has made a number of puzzles for my kids over the past few years. Each puzzle set has been more and more creative. She offers personalized toys and puzzles. Pretty much anything you can think of, she can do. The kids are always excited to get her puzzles.”"]'] User: ['Gloria Kinne', "Circare offers unusual, exciting gifts you'll feel good about giving-- for just about everyone in you life. Come find your new Favorite Gift Shop! Specialties: We specialize in hand crafted work by American Artists. Lots of Made in Michigan, too. We offer an incredibly wide range of gift items. Glass, pottery, jewelry, garden accessories, toys and novelties, handbags and scarves and so much more. Great gifts for everyone on you list and every occasion. Let us help you with party favors and corporate gifts, too.", 'Owner at Circare', 'Circare', '[{"company":"Circare","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1987 - Present 34 years 10 months","duration_short":"34 years 10 months","end_date":"Present","start_date":"Oct 1987","subtitle":"Circare","title":"Owner"}],"url":""},{"company":"Saks Fifth Avenue","company_id":"saksfifthave","location":"","positions":[{"description":"","duration":"Mar 1983 Apr 1987 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 1987","start_date":"Mar 1983","subtitle":"Saks Fifth Avenue","title":"department manager"}],"url":"https://www.linkedin.com/company/saksfifthave"},{"company":"Bonwit Teller","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1980 Mar 1983 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 1983","start_date":"Sep 1980","subtitle":"Bonwit Teller","title":"department manager"}],"url":""}]', '["Jerome Addy “If you have not been to Circare, you are missing out on the best specialty gift shop on the east side. Gloria\'s personal service and knowledge are second to none. Go to Circare. You will not be disappointed.”","Carmen Amabile “Gloria provides a wonderful experience when shopping at Circare. Circare offers all businesses and shoppers unique high quality gifts. Put this shop on your must see list and be sure to stop in, you won\'t be disappointed.”"]']### Assistant: The agent's job is to market and sell handcrafted wooden puzzles and toys, while the user is reaching out to the agent because they need to purchase unique high-quality gifts for a special occasion.
### Human: Agent: ['Gini von Courter', 'Training design and delivery for: Microsoft SharePoint, Dynamics 365 and the Power Platform (Power BI, PowerApps, and Power Automate), Outlook, Word, Teams, and a few other apps.', '[in]structor empowering people and teams. Find my SharePoint, Power Platform, and Microsoft 365 courses on LinkedIn Learning.', 'LinkedIn Learning', '[{"company":"LinkedIn Learning","company_id":null,"location":"Traverse City, Michigan","positions":[{"description":"","duration":"May 2015 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"LinkedIn Learning","title":"LinkedIn Learning Instructor"}],"url":""},{"company":"lynda.com","company_id":"lynda-com","location":"","positions":[{"description":"I develop and deliver training courses that make software easy to learn and use. I develop and deliver training courses that make software easy to learn and use.","duration":"Dec 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Dec 2009","subtitle":"lynda.com","title":"Training Developer"}],"url":"https://www.linkedin.com/company/lynda-com"}]', '["Susan Fenner “Gini Courter was consistently the highest-rated presenter at International Association of Administrative Professionals (IAAP) conferences every year she was featured…and that was every year, since participants demanded her presence. When asked on the evaluations what tech topics they wanted for the next year, the usual response was, “Whatever Gini wants to teach us. She always knows what we need.” I have never met a trainer who was more in tune with not only the latest software and various applications, but also how a particular group of users could apply the information to specific on-the-job tasks. No matter the industry or level of user, she always knew just what to offer and how to get the information across with insight, technical expertise, and humor. What could be a ho-hum Excel class was filled with get-movin’ music, pictures of attendees, interactive games, and spontaneous laughter. Her sessions were always standing room only – and I could see why. To say she is a crowd pleaser is an understatement. While her background, amazing array of publications, corporate consulting, and extensive training experience drew me to her, it was her cooperation in creating new classes upon request and customizing them exactly for any audience that made her an invaluable addition to the teaching faculty. She was the only instructor I have ever known who would provide multi-page, detailed, how-to handouts - not only for those in her sessions, but post them on her web site for anyone (everyone) to download. The bottom line with Gini is sharing trends and information. She doesn’t hold back because she knows she will find new things to teach tomorrow…and the day after. She is indeed a trainer extraordinaire. ”","Nancy Upchurch, CAP-OM \\"Gini is a very knowledgeable trainer and offers fun and informative sessions for all levels of users. I have known Gini for a long time through an association I belonged to and within my company. In the sessions I’ve attended, they have been standing room only. At the conferences she’s given, the ratings have been nothing but A++. In person, via webinars, and hands-on or not, you will learn so much more than trying to research it online. She is truly the “go to” person when it comes to training!\\""]'] User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to provide training design and delivery for Microsoft SharePoint, Dynamics 365, and the Power Platform, and today the agent is reaching out to the user because they need to discuss a potential collaboration on developing software training courses.
### Human: Agent: ['Chelsea Raerek', "With over 15 years of experience as a designer, I bring a variety of design skills to the table that translate to rich experiences within the various types of applications I design. I am currently a Senior Visual Designer at Google and drive the quality and pixel-perfected interfaces for all my projects. I'm also very knowledgeable in the UX portion of the overall design process which allows me to provide strategic insights that streamline and construct useful and memorable user experiences. Along with being an expert in the software design space, I'm also very knowledgeable with all of the technical possibilities and limitations which allows my interfaces and interactions to be identically replicated in the development phase of any project.", 'Senior Visual Designer', 'Google', '[{"company":"Google","company_id":"google","industry":"Technology, Information and Internet","location":"Mountain View, California","positions":[{"description":"","duration":"Jan 2017 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Google","title":"Visual Designer"}],"url":"https://www.linkedin.com/company/google"},{"company":"Momentum Design Lab","company_id":null,"location":"","positions":[{"description":"","duration":"2012 Jan 2017 5 years","duration_short":"5 years","end_date":"Jan 2017","start_date":"2012","subtitle":"Momentum Design Lab","title":"Principal UI Designer"}],"url":""},{"company":"Ticketfly","company_id":"ticketfly","location":"San Francisco Bay Area","positions":[{"description":"Design collateral for the Marketing Department Design collateral for the Marketing Department","duration":"Dec 2012 Jun 2013 7 months","duration_short":"7 months","end_date":"Jun 2013","start_date":"Dec 2012","subtitle":"Ticketfly","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/ticketfly"},{"company":"Qualcomm","company_id":"qualcomm","location":"Greater San Diego Area","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Qualcomm","title":"Visual Designer"}],"url":"https://www.linkedin.com/company/qualcomm"},{"company":"Chelsea Dereck Photography","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Feb 2007 May 2011 4 years 4 months","duration_short":"4 years 4 months","end_date":"May 2011","start_date":"Feb 2007","subtitle":"Chelsea Dereck Photography","title":"Photographer"}],"url":""},{"company":"Amy Connor Photography","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"May 2007 Oct 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2008","start_date":"May 2007","subtitle":"Amy Connor Photography","title":"Operations Assistant"}],"url":""}]', '["Zach Perkins “Working with Chelsea at Momentum was an amazing experience from both a design peer and managerial perspective. She was a constant \\"go getter\\" and always pushed herself to deliver more than what was expected which contributed to a lot of successful projects and repeat clients. Chelsea\'s visual design work was continuously testing new boundaries and being delivered with pixel perfection. Chelsea was also great at adapting, growing and taking advantage of any situation to either learn a new design discipline or to build on what she was already a master at. During my time managing Chelsea, I saw her grow as a visual designer at an incredible rate along with learning other design disciplines in tandem on the UX and strategic side of the design lifecycle that complemented all of her strengths perfectly. Along with being a multi-dimensional designer, so was also a team player and worked closely with everyone to ensure all projects were being delivered at the highest quality and that all the requirements were met precisely to the clients expectation. She was also a major contributor to many projects that she was not directly assigned to as she stepped in as a mentor to the junior staff and a bouncing board to the entire Momentum team. It was such a pleasure working with and managing Chelsea as she brought a lot of skill and personality to the team. I really hope our paths cross a lot sooner than later as she\'s a tremendous and valued asset to any design organization.”","Joe Preston “Watching Chelsea continue to grow her skills at Momentum makes me very proud of her. She has risen from being a very visually oriented designer to being a true all around product designer. I\'m always happy to have her on my projects and on my team because I know how hard she works and how reliable she is.”"]'] User: ['Wen Li', 'Analytical, ambitious, and results-driven professional with 6+ years of experience and skill-sets in product marketing, strategy, and analytics. I take the initiative to understand the root causes of problems, have a bias for action to develop creative solutions, and drive overall business growth.', 'Product Marketing Manager \| Consumer Subscriptions - M365 at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Microsoft","title":"Product Marketing Manager \| Consumer Subscriptions - M365"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"• Assisted with the launch of NFLST.TV (OTT Streaming) and exceeded season-to-date target subscriber base by 5% and end-of-season by 8% with more upgrades in university and premium packages• Launched NFLST, NBA, and NHL 2020 seasons all at once with cross-functional teams and developed retention analytics and strategies that retained 93% in subscriber base target• Developed churn retention credit insights on sports and non-sports subscribers to better manage retention credits that on average reduced spending amount by 12% MoM since lockdown (March 2020)","duration":"Mar 2020 Jul 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2021","start_date":"Mar 2020","subtitle":"AT&T","title":"Product Marketing Manager \| Advanced Analytics - Video Subscriptions"},{"description":"• Managed combined AT&T and DIRECTV sports marketing analytics to gain insights on customer segmentation and optimize sales to exceed revenue target of $900M to 4M+ subscribers• Strategized the allocation of a $12M budget for engaging new customers through piloting innovative new marketing campaigns with the intention of sustaining long-term subscriptions• Facilitated affiliate marketing across multiple third-party platforms to expand customer reach and maximize affiliate marketing strategies yielding 20% yearly growth in sales leading to $2M+ in incremental net revenue• Launched temporary price reductions as a method to gain market insights on customer retention and a broader understanding of subscriber attributes (eg, demographics, tenure with DIRECTV, preferred subscription tiers, etc)• Collaborated with product and campaign management teams to implement strategic roadmaps utilizing novel tactics in digital campaigning to drive $1M+ in incremental revenue on conversion of transactional buyers to subscribers• Created year-over-year subscription video app milestone insights to deliver lifts on premiere and campaign upgrades• Partnered with cross-functional teams (eg, Product Development, Engineering, Billing, etc) to launch promotional offers and enhance buy-flow across all active marketing initiatives• Communicated weekly summaries on viewership and overall customer engagement to senior management","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"AT&T","title":"Product Marketing Manager \| Revenue Marketing (HBO, National Sports, Movies PPV)"}],"url":"https://www.linkedin.com/company/att"},{"company":"Farmers Insurance","company_id":"farmers-insurance","location":null,"positions":[{"description":"• Designed, developed, and maintained dashboard analytics to support strategy in cross-functional business units; SLAs, KPI’s, and automated on-going reporting efficiency with BI visualization tools; tableau, and google analytics• Simplified complex data sets to provide strategic insights to leadership on business growth and trajectory• Led a cross-functional team to implement and integrate the business web with Google Analytics, and improved web traffic engagement and goal conversions by +15%","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"Farmers Insurance","title":"Analytics - Digital Marketing"},{"description":"• Developed daily, weekly, and monthly finance sales blotters to analyze revenue and forecast plan• Leveraged data from marketing CRM platforms on consumer insights to help maximize marketing efficiencies to improve customer lifetime value per household, retention, and overall engagement• Provided on-going support in data integrity, validation and development","duration":"Mar 2018 May 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2019","start_date":"Mar 2018","subtitle":"Farmers Insurance","title":"Analytics - Sales, Marketing"}],"url":"https://www.linkedin.com/company/farmers-insurance"},{"company":"Google","company_id":"google","location":"Greater Los Angeles Area","positions":[{"description":"Leadership: • Remotely managed fulfillment and 3PL operations via ERP platform that serviced 26 locations with 210 personnel in Southern California (SoCal); applied Lean/Six Sigma methodologies to optimize routes which improved On-Time Deliveries from 90% to +99%• Analyzed, managed, and oversaw capacity planning for the SoCal market based on weekly forecasting trends in supply/demand and productivity goals• Established relationship with vendors and affiliates on product placement curation, brand advertisement, pricing and promotion Achievements:• Utilized data from CRM platform to model analytics and work cross-functionally with operations and engineering to help reduce customer impacting errors (DPMO) of over 30%• Collaborated with product and engineering teams to design, develop, enhance, and launch multiple front and back-end tools to optimize existing and future operations needs• Spearheaded the LA market beta forecast feature that reduced over 300+ hours of productivity waste and cost","duration":"Mar 2016 Jul 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2017","start_date":"Mar 2016","subtitle":"Google","title":"Lead - Product, Operations, Strategy @Google Shopping"}],"url":"https://www.linkedin.com/company/google"}]', '["Christy Scronce “Having worked with Wen at AT&T on various marketing projects throughout the year, he’s proven to be a diligent, self-starter delivering multiple analytics reports on DIRECTV Transactional Video On Demand (TVOD) movie releases from studios including Warner Bros., Paramount, Sony, and Lionsgate, to name a few. Wen’s ongoing data reports assist me with curation decisions, post-mortem marketing reports, and with his help, he educates the video marketing team on which marketing campaigns actually worked. Wen is an awesome collaborator as he’s very easy to work with. I can vouch that he’s a great asset to have on any team as he delivers industry knowledge, exceeds expectations, and is a great communicator. ”","Wan Woo C. “Wen has proven to be a cross-functional and adaptable individual capable of juggling through multiple projects for video marketing in studio films and live sports such as NFL, NBA, and MLS etc. He managed to build up a reputation as a good communicator to understand the needs of other teams as well as being a talented orator for delivering product marketing recommendations. Wen is a dedicated teammate and is more than willing to be a collaborator when the need arises, making him a great addition to any team.”"]']### Assistant: The agent's job is to connect with potential clients to gather market insights for a new product launch, and today, the agent is reaching out to the user because they need to conduct a survey to understand consumer preferences and identify target segments for the product.
### Human: Agent: ['Judi Friedman', 'Picture two doors. The one on the left represents standard marketing and its limitations in the marketplace. When you open the one on the right, you see doors of all shapes, colors, and sizes stretching in both directions. It represents ideas waiting to be born. Thoughts not yet put to paper. Possibilities that exist in dreams begging for life. I like to think that as a CMO, this is what I do. Open the floodgates of creativity and take the road less travelled. Because I firmly believe that the greatest branding, messaging, and marketing promotions (and most connected to the consumer) is the one that is born of unconventional ideation. My expertise includes word-of-mouth marketing, social media, and brand management – and if I had to distill my career into a lone data point, I would focus on my ability to see beyond what is “conventional” and give my brands a singular voice that has generated $1,000,000,000s in revenue. Highlights include:✓ 45% growth in sales for Bissell✓ $100,000s in revenue for The Weather Channel (yes, they generate sales)✓ 35% brand growth for international upstart, Stokke✓ Gold WOMMY Award✓ Direct Marketing Association International Gold Echo Award“It takes nothing to join the crowd. It takes everything to stand alone.” ~ Hans F. Hansen______________________________________________________________________________________Tags: Chief Marketing Officer, CMO, Vice President of Marketing, Marketing Strategy, Word-of-Mouth Marketing, Digital Marketing, Brand Management, Event Marketing, Marketing Analytics, Content Marketing Strategy, Digital & Mobile Marketing, PR, Media Strategy, Website & Online, Email, Direct Mail, SEM & SEO', 'Chief Marketing Officer (CMO) & Fan of Limitless Possibilities💡 Global Marketing Strategy, Branding & Word-of-Mouth', 'TopRight', '[{"company":"TopRight","company_id":"topright","industry":"Business Consulting and Services","location":"","positions":[{"description":"Recently brought on board (October 2017) to develop strategic marketing for Middlesex County, my goal is to raise visibility, draw in economic growth, and generate interest from the larger business community.","duration":"Oct 2017 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"TopRight","title":"Principal"}],"url":"https://www.linkedin.com/company/topright"},{"company":"Fizz","company_id":"fizz","location":"Atlanta, Georgia","positions":[{"description":"Leading the industry in word-of-mouth marketing, Fizz is a boutique agency that has set trends – disrupted traditional marketing – and redefined the potential of nontraditional mediums. Reporting directly to the CEO as his right hand, I managed 10 employees and played a critical role in supporting a 400% growth in revenue since my initial hire in 2011. Working with only a handful of clients at a time, my creative leadership led to:✓ BISSELL’s exclusive partnership with Lego – clearly demonstrating that vacuuming up Legos is something that ALL parents can get behind. After 5 years of flat growth, we drove an instant 45% spike in sales.✓ Wrapping a VW bug as a flu virus and successfully promoting Quidel’s state-of-the-art flu test.✓ Reversing citywide apathy towards the Atlanta Hawks and launching a number of key campaigns including Hip Hop and Gospel nights, public partnerships / outdoor murals, and “Everyday Harry” – a series of popup appearances by the Hawk’s mascot, Harry, that drove up ticket sales by 15% and buy page views by 99%.","duration":"2011 2017 6 years","duration_short":"6 years","end_date":"2017","start_date":"2011","subtitle":"Fizz","title":"Senior Vice President of Marketing"}],"url":"https://www.linkedin.com/company/fizz"},{"company":"All Points","company_id":"all-points","location":"Greater Atlanta Area","positions":[{"description":"Again reporting directly to the CEO, All Points Marketing was a marketing services and operations company specializing in eCommerce and marketing implementations. I initially found opportunities for improvement and quickly undertook a complete staffing and process reorganization that:✓ Led to 100% client retention✓ 50% increased revenue✓ Reduced cost 25% for a major client (HBO) in their eCommerce store and improved margins✓ Dedicated time spent mentoring, coaching, and in leadership development for all 150 employees✓ Developed and grew the eCommerce business including development, management, and launch of an eCommerce store for The Weather Channel – ultimately generating $100,000s in revenue for the client","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"All Points","title":"Chief Operating Officer, Marketing Operations"}],"url":"https://www.linkedin.com/company/all-points"},{"company":"Three","company_id":"three","location":"Atlanta","positions":[{"description":"As a VP of a traditional marketing agency, I was brought in to head up integrated marketing for direct response and I was an early adopter of mobile/geolocation well ahead of the rest of the industry. I won a Gold MAX Award for a 3-dimensional campaign for InterfaceFLOR during the beginning of the recession and created a direct mail program for Atlanta Gas and Light that stopped a 6% churn.","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Three","title":"Vice President of Direct Response Marketing & New Media"}],"url":"https://www.linkedin.com/company/three"},{"company":"Stokke AS","company_id":"stokke","location":"Atlanta","positions":[{"description":"Stokke, a Scandinavian furniture company, hired me to launch the US market and introduce a revolutionary new take on the stroller and highchair. I have to say here that supporting a disruptive line of products was truly an amazing experience. Highlights included winning entry into Babies R Us coast-to-coast and blowing sales up by 35% in the 1st year.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Stokke AS","title":"Chief Marketing Officer, U.S."}],"url":"https://www.linkedin.com/company/stokke"},{"company":"MarketOne","company_id":"marketone-international","location":"Greater Atlanta Area","positions":[{"description":"I’ve always been entrepreneurial and as Co-Founder and Partner at MarketOne, I was instrumental in growing our agency to $3M/year in revenue. Realizing the potential of analytics while still in the 1990s, we were one of the 1st agencies to rely on data to measure marketing success and worked with high-profile clients including IBM, UPS, Spherion, Cryovac, and Nortel Networks (and others). Essentially, we created a bridge between sales and marketing – and took lead generation to the next level. Major initiatives led to:✓ A 33% response for a Cryovac lead generation/product launch campaign✓ Winning a DMA International Gold Echo Award✓ Rebranding the KinderZeat – and achieving an 80% increase in sales✓ Launching the 1st Georgia Power consumer product campaign using predictive modeling","duration":"1996 2003 7 years","duration_short":"7 years","end_date":"2003","start_date":"1996","subtitle":"MarketOne","title":"Partner & CMO"}],"url":"https://www.linkedin.com/company/marketone-international"}]', '["“Judi brought the discipline of direct and accountability to three, and with it the ability to understand why audiences make the decisions they do and how to connect with them. She\'s a significant asset to any team, and a pleasure to work with.”","“My agency worked with Judi and her team on joint projects where we handled brand and they drove demand. This was a while back, before demand gen became king/queen. To say Judi and co were ahead of the curve would be an understatement. I only wish I knew as much about what they did at the time since it is so clearly dominant today. Aside from her ability to see where the market was going, Judi was always a pleasure to work with, we\'ve kept in touch for many years since and have been equally impressed with how she\'s continued to evolve to stay out front with regard to influencer marketing and other aspects of digital. ”"]'] User: ['Jamie Chung Ryder', 'Talented, driven marketing professional with accomplished background in the design and development of comprehensive strategic marketing programs and brand initiatives to build awareness and drive incremental business growth. Demonstrated success in elevating the profitability, visibility, and presence of organizations through superior communications programs and consistent messaging and campaigns. Market- and customer-focused with proven ability to understand and translate market data and consumer trends into intuitive marketing solutions.', 'Marketing Advisor & Plant-Based Advocate', 'Jamie Chung Ryder', '[{"company":"Jamie Chung Ryder","company_id":null,"location":"Orange County, California, USA","positions":[{"description":"I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy \| Branding \| Creative Development & Cohesion \| Website Design \| Email Marketing I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy \| Branding \| Creative Development & Cohesion \| Website Design \| Email Marketing","duration":"Nov 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Jamie Chung Ryder","title":"Marketing Advisor"}],"url":""},{"company":"Preferred Hotels & Resorts","company_id":"preferred-hotels-&-resorts","location":"Newport Beach, California, USA","positions":[{"description":"","duration":"Apr 2013 Oct 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2017","start_date":"Apr 2013","subtitle":"Preferred Hotels & Resorts","title":"Managing Director, Digital Marketing & Ecommerce"}],"url":"https://www.linkedin.com/company/preferred-hotels-&-resorts"},{"company":"Fairmont Raffles Hotels International","company_id":"fairmont-hotels-and-resorts","location":"Toronto, Ontario, Canada & Orange County, California, USA","positions":[{"description":"","duration":"Sep 2008 Aug 2011 3 years","duration_short":"3 years","end_date":"Aug 2011","start_date":"Sep 2008","subtitle":"Fairmont Raffles Hotels International","title":"Manager, Campaign Management"}],"url":"https://www.linkedin.com/company/fairmont-hotels-and-resorts"},{"company":"The Fairmont Royal York","company_id":"fairmont-hotel-vancouver","location":null,"positions":[{"description":"","duration":"Mar 2005 Aug 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2008","start_date":"Mar 2005","subtitle":"The Fairmont Royal York","title":"Marketing Manager"},{"description":"","duration":"Dec 2000 Feb 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Feb 2005","start_date":"Dec 2000","subtitle":"The Fairmont Royal York","title":"Sales & Marketing"}],"url":"https://www.linkedin.com/company/fairmont-hotel-vancouver"},{"company":"Royal Bank of Canada","company_id":"rbc-wealth-management","location":"Toronto, Ontario, Canada","positions":[{"description":"","duration":"Jun 2000 Dec 2000 7 months","duration_short":"7 months","end_date":"Dec 2000","start_date":"Jun 2000","subtitle":"Royal Bank of Canada","title":"Data Management"}],"url":"https://www.linkedin.com/company/rbc-wealth-management"}]', '["Macy Parrott “I had the pleasure of working with Jamie on the same Marketing team at Preferred Hotels & Resorts. From the very beginning of meeting Jamie it was very clear that she was not only an outstanding leader, but a top performer that strives for marketing innovation. I found Jamie to be of high character and multifaceted in her skill sets of digital marketing, e-commerce, email marketing, campaign management, website analytics, web content and brand loyalty. Jamie and I had the opportunity to work on the re-brand of the iPrefer Hotel Rewards Program where she proved to be a huge asset and leader for our team. Jamie is reliable, consistent and a hard worker. Jamie is dedicated to her team and strives to provide excellence in everything that she does. Jamie would be an asset to any organization or client she may represent. ”","Kimberly Seo “My two years of working with Jamie were two of my most transformative years. As a then fresh college graduate, I learned much of my technical knowledge from her, but it\'s the sage advice she imparted that has helped me find clarity and confidence in my career. Her combined marketing and people skills make her a strong contributor and invaluable manager - a true force to be reckoned with. Jamie has an uncanny ability to decode complex projects into actionable next steps which ensures that both executives and project executors are well-informed and aligned. From technical implementations to dreaming up marketing campaigns, she gets sh*t done (and does it really, really well!). Beyond her marketing finesse, what I find most admirable and impressive about Jamie is her way with people - executives, colleagues, and team members alike. Jamie leads by example; she works hard and smart, and values the people she\'s with. She invests in her team, taking generous time to get to know everyone, and her impact is evident and lasting. The energy she radiates fosters an infectious culture of camaraderie which I believe largely contributes to the success of a team. As a manager, she hones in on your strengths and identifies opportunities for improvement, setting a clear path for growth and development. Her approach to work and management led to impressive increases in revenue, streamlined efficiencies, and a new and improved team of effective collaborators. Simply put, Jamie is a fearless leader and force multiplier. Any company, team, person presented with the opportunity to work with Jamie - act fast.”"]']### Assistant: The agent's job is to develop strategic marketing for a county, and today, the agent is reaching out to the user because they need help in pinpointing their unique contribution to the world and elevate their branding and marketing activities accordingly.
### Human: Agent: ['John Crowe', 'John is a solutions oriented leader who brings a diverse and unique blend of skills and industry experience to an organization. John’s ability to be a visionary and think out of the box to provide solutions to ever changing business needs is one of his strongest assets. He is highly motivated with a relentless focus on providing the best service and technology possible. He has a passion to serve, develop and coach people to their greatest potential. His ability to effectively communicate and translate technical information, vision and plan to senior leadership and business is a huge plus. His profound visionary skills coupled with his communication, leadership skills and deep technical knowledge gives him a competitive advantage in being able to execute initiative effectively and efficiently. Crowe attributes his success to first having a solid faith foundation, a heart for people and servant hood, and a never ending desire for self-improvement and professional growth. John is also a mentor and personal trainer for youth and aspiring athletes.', 'Sr Manager Azure Cloud Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"• Lead and build a high-performing team• Foster a customer obsessed environment and team culture• Attract and build a diverse, high performing team• Drive inclusion• Build framework for engineering teams• Collaborate across Azure Engineering and Support teams• Create best practices and standards for optimal Azure tech support• Partner with our customers to provide the best support experience• Mentor and build future leaders","duration":"Oct 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Microsoft","title":"Sr Manager - Lead Azure Cloud Engineer"},{"description":"• Advise clients on best practice for SQL Server Database Architecture• Identify and Assess Health and Risk related issues of customer’s SQL Server instances. • Provide Guidance on how to remediate Health and Risk related issues for SQL Server instances • Trusted Advisor for Premier customers providing guidance around SQL Server Best practices• Supported Customers by helping troubleshoot complex SQL Server issues• Assist with SQL Server Clustering and Always on projects• Assist with database data center move and VMWare virtualization project","duration":"Mar 2017 Oct 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2019","start_date":"Mar 2017","subtitle":"Microsoft","title":"Premier Field Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Popeyes Louisiana Kitchen, Inc.","company_id":"popeyes-louisiana-kitchen","location":"","positions":[{"description":"• Provide leadership for SharePoint, Database, Business Applications, BI, Development Teams• Architect SQL 2012 Database Environment, and ETL processes• Architect and implementation of Intranet Portal using SharePoint 2013• Architect and implementation of Restaurant Managers Score Card dashboard• Architect Data Warehouse and dashboards for sales and key metrics and Point of Sales data• Provide Support for Lucernex, Lawson, LegalFiles, EcoSure, WorldApp Assessments, SAP Business Objects, and SABA LMS systems• Manage Database Infrastructure (SQL Server 2008,2012)• Manage Azure, AWS and O356 environments• Provide innovative ideas and solutions to rising and changing business needs and challenges• Recipient of the Popeyes Billboard Award","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Popeyes Louisiana Kitchen, Inc.","title":"Enterprise Data Architect"}],"url":"https://www.linkedin.com/company/popeyes-louisiana-kitchen"},{"company":"Atlanta Public Schools","company_id":"atlanta-public-schools","location":"greater atlanta area","positions":[{"description":"• Director/Manager for SharePoint, Database, Business Applications, BI, Lawson (ERP), and Kronos Teams• Architect SQL 2008 R2 Cluster Environment with VMWare• Manage Web Development and Contractor Resources• Managed Teachers Effectiveness Dashboard deployment• Architect ODS Data Warehouse and dashboards • Architect EDW Cluster environment leveraging SQL SSRS, SSAS and SSIS (SQL BI Suite)• Tableau 9.0 Server installation and implementation for Business Analytical Reporting• Manage Database Infrastructure (SQL Server and Oracle 10g)• Architect MyBackpack Office 356 application for students and teachers to access Office Apps and Skydrive in the cloud we have provisioned over 60k accounts• Manage SharePoint Infrastructure and migration from 2007 to 2010 and moving to 2013","duration":"Sep 2010 Jul 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2015","start_date":"Sep 2010","subtitle":"Atlanta Public Schools","title":"Director IT Enterprise Applications"}],"url":"https://www.linkedin.com/company/atlanta-public-schools"},{"company":"Primedia","company_id":null,"location":"Norcross GA","positions":[{"description":"• Built SQL 2008/2005 Cluster, Configured San and Luns for Databases (Hitachi)• Created DR Plan, Backup Strategy and Security Remediation Plan• Setup backup plan and monitoring using Redgate, Responsible for deploying upgrades and fixes for SQL production servers. PtoV tasked with decommissioning old and outdated SQL Servers to the VM environment (VMWARE). Duties also include SQL performance monitoring, Maintenance, Service pack updates, Windows updates, Mirroring, Transaction Log Shipping• Migration of Database and Application Servers to Offsite Datacenter• Assisted with Racking, Wiring, server and SAN configuration of the Offsite Datacenter","duration":"Jan 2010 Jul 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2011","start_date":"Jan 2010","subtitle":"Primedia","title":"SQL Server Datacenter Manager"}],"url":""},{"company":"AirTran Airways","company_id":"airtran-airways","location":"","positions":[{"description":"• Performed DBA duties for all AirTran SQL Server, Oracle databases and SAN servers. Worked in both clustered and standalone environments. Also served as the Project Mgr for any Database related projects. SSIS, SSAS, SSRS, OLAP• Set up and configured new SQL Server 2008 Cluster DB’s, and moved old physical databases to a VM environment utilizing IBM SAN Storage.• Provide Reports, migrate and merge data from different system. Also responsible for Data warehousing, maintenance, back ups, stored procs, dts packages and jobs, db design, development and implementation, ETL• Assisted with Racking, Wiring, server and SAN configuration of the Datacenter","duration":"Jul 2006 Jul 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2010","start_date":"Jul 2006","subtitle":"AirTran Airways","title":"SR DBA"}],"url":"https://www.linkedin.com/company/airtran-airways"},{"company":"Marmac DuPont","company_id":null,"location":"McBee SC","positions":[{"description":"• Manage the development, and maintenance of all existing and future applications used. Oversee the development and cleanup of Microsoft Great Plains software and data. This also includes insuring data integrity and communications from Great Plains to SAP.• SQL Server DBA - Creating DTS jobs, Stored Procs, Views, Crystal Reports, backups, maintenance, and performance tuning, DB Development • Manage the development, and maintenance of all existing and future applications used. Oversee the development and cleanup of Microsoft Great Plains software and data. This also includes insuring data integrity and communications from Great Plains to SAP.• SQL Server DBA - Creating DTS jobs, Stored Procs, Views, Crystal Reports, backups, maintenance, and performance tuning, DB Development","duration":"Jan 2003 Jan 2006 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2006","start_date":"Jan 2003","subtitle":"Marmac DuPont","title":"Application/Database Manager"}],"url":""},{"company":"Bowater","company_id":null,"location":"Catawba SC","positions":[{"description":"• Managed new technology integration and coordinated the evaluation, and implementation of Quality management system and custom solutions. • Developed and maintained effective client interfaces, translated business needs into project/system specifications, estimated scope of projects. • Project management, developed schedules, tracked progress, and communicated project status to client and IT management• SQL Server DBA – Data extraction, Development, SP’s maintenance and backups • Managed new technology integration and coordinated the evaluation, and implementation of Quality management system and custom solutions. • Developed and maintained effective client interfaces, translated business needs into project/system specifications, estimated scope of projects. • Project management, developed schedules, tracked progress, and communicated project status to client and IT management• SQL Server DBA – Data extraction, Development, SP’s maintenance and backups","duration":"Jan 2000 Jan 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2003","start_date":"Jan 2000","subtitle":"Bowater","title":"Staff Programmer Analyst/DBA"}],"url":""},{"company":"Bridgestone/Firestone","company_id":null,"location":"Graniteville SC","positions":[{"description":"• Managed startup budget for the Shop Floor Inspection Systems $450 Million Plant• SQL Server DBA - Creating DTS jobs, Stored Procs, Views, Reports, backups, maintenance, performance tuning, DB Cluster setup, Development and design• Duties also included extensive programming in Visual Basic, , Visual C++, Excel, Access, Intellution, RS Logic (Allen Bradley PLC). • Managed startup budget for the Shop Floor Inspection Systems $450 Million Plant• SQL Server DBA - Creating DTS jobs, Stored Procs, Views, Reports, backups, maintenance, performance tuning, DB Cluster setup, Development and design• Duties also included extensive programming in Visual Basic, , Visual C++, Excel, Access, Intellution, RS Logic (Allen Bradley PLC).","duration":"Jan 1996 Jan 2000 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2000","start_date":"Jan 1996","subtitle":"Bridgestone/Firestone","title":"Computer Engineer/Project Mgr"}],"url":""}]', '["Renee Poole “John is a leader capable of driving change, delivering results, and inducing a positive mindset to transform the culture to be innovative and positive. He applies his leadership skill set equally up and down the chain effortlessly. He has great strategic vision, strong business acumen, operationally sound, rational, strong consensus builder, and a person you want at the decision-making table. As a person, John is a great listener, operates with integrity and wants to \\"do-the-right-thing\\" with \\"class-and-quality\\". His ability to continuously improve the design needs while pushing the architecture beyond the boundaries was appreciated by me and management personnel. ”","Jonathan Reed “John is an expert at driving enterprise level technology solutions to meet business needs. He is extremely knowledgeable with all products and technologies with in the Microsoft stack. During his time at Atlanta Public Schools he showed exemplary leadership skills, successfully delivering a number of enterprise wide projects, such as providing storage and Microsoft Office access for all students on Office365. Another successful project John delivered was an enterprise data warehouse and reporting model. He also managed a team of .NET developers and database administrators. It was a pleasure working with him and I recommend him for any position he wishes to pursue. ”"]'] User: ['Sebastian Clementoni', 'Helping people fulfill their dreams by empowering them to be successful and find meaning in their work. Able to identify people and customer’s needs and help them unleash their potential by developing (or helping to develop) products and/or services based on these needs.', 'Director, Customer Success, Cloud Solution Architect Manager at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":null,"positions":[{"description":"Leading a team of Data & AI Cloud Solution Architects that assist Health and Life Science clients leverage the Microsoft cloud to help them digitally transform their business through accelerated cloud adoption. Team consists of Azure architects that can envision, build, and deliver complete solutions generating the business outcomes defined by our clients.","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Microsoft","title":"Director, Cloud Solution Architect Manager"},{"description":"Driving high priority customer initiatives on the Microsoft Azure Platform in collaboration with customers and the Microsoft field in Enterprise accounts. Own the Data Platform & Advanced Analytics technical customer engagements including architectural design sessions, specific implementation projects and/or MVPs leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive Data Platform and Advanced Analytics solutions to production.","duration":"Feb 2020 Sep 2020 8 months","duration_short":"8 months","end_date":"Sep 2020","start_date":"Feb 2020","subtitle":"Microsoft","title":"Principal Cloud Solution Architect"},{"description":"Cloud Solution Architect for the vertical of Health and Life Sciences (HLS) in the Customer and Success Unit. Driving high priority customer initiatives on the Microsoft Azure Platform in collaboration with customers and the Microsoft field in Enterprise accounts. Own the Data Platform & Advanced Analytics technical customer engagements including architectural design sessions, specific implementation projects and/or MVPs leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive Data Platform and Advanced Analytics solutions to production.","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"Microsoft","title":"Cloud Solution Architect"},{"description":"Premier Field Engineer (SQL server) based out of Boston covering the New England District region. Working as a Transactional and Dedicated Support Engineer, I help customers in identifying opportunities, building solutions and pursuing meaningful outcomes for their business by actively seeking to build trust in our relationship, and empowering them to grow and make the most out of Microsoft tools and technologies.","duration":"Sep 2015 Aug 2018 3 years","duration_short":"3 years","end_date":"Aug 2018","start_date":"Sep 2015","subtitle":"Microsoft","title":"Senior Premier Field Engineer"},{"description":"Premier Field Engineer (SQL server) based out of Boston covering the New England District region. Working as a Transactional and Dedicated Support Engineer, I help Customer\'s SQL Teams mostly in the operational phase of the lifecycle of their environment, and also in the Plan and Delivering phase; in doing so, I help the SQL Team with the review of architectural design of the Data Platform, consolidation review, etc., as well as with proactive and reactive issues and training delivery.","duration":"Dec 2012 Sep 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2015","start_date":"Dec 2012","subtitle":"Microsoft","title":"Premier Field Engineer"},{"description":"Premier Field Engineer (SQL server) based in Argentina covering the LATAM region. Worked as a Transactional Support Engineer, delivering all levels of IP to Microsoft Premier Customers and helping them with proactive and/or reactive services.","duration":"Jul 2010 Dec 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2012","start_date":"Jul 2010","subtitle":"Microsoft","title":"Premier Field Engineer"},{"description":"Premier Field Engineer (SQL server) based in Argentina. Worked as a Dedicated support Engineer for a telecommunication company in Argentina. I helped DBAs with proactive and reactive issues, performing teach backs and delivering custom trainings about SQL server.","duration":"Oct 2008 Jul 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2010","start_date":"Oct 2008","subtitle":"Microsoft","title":"Dedicated PFE"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Software del Plata S.A.","company_id":null,"location":"","positions":[{"description":"Case reviews of the LATAM Developers Team.Worked with other SEs as a collaborator on their cases and helped them to solve SQL and IIS issues, in collaboration with other SEs and the LATAM Escalation Team at Las Colinas–Texas in order to resolve these issues.","duration":"Nov 2007 Oct 2008 1 year","duration_short":"1 year","end_date":"Oct 2008","start_date":"Nov 2007","subtitle":"Software del Plata S.A.","title":"Technical Leader - Developers Team - Microsoft Services"}],"url":""},{"company":"Teleperformance","company_id":"teleperformance","location":"","positions":[{"description":"Worked as SQL Support Engineer for: • SQL 2000, 2005, • IIS 5.0, IIS 6.0, • SPS 2003, • MOSS 2007, • WSS 2.0, • WSS 3.0 In collaboration with GTSC SEs and LATAM Escalation Team at Las Colinas-Texas.","duration":"Oct 2006 Nov 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2007","start_date":"Oct 2006","subtitle":"Teleperformance","title":"2nd Tier Support - Microsoft Services"}],"url":"https://www.linkedin.com/company/teleperformance"}]', '["“As a Team Leader he always guided me into the right direction when i needed, since he appears to know an answer for everything you cannot find a way out. But his main virtue is his human side and the way he connects with other people, making the daily work a lot easier.”","“I worked in the same team with Sebastián for two years. We were colleagues in the Platforms team and then he became my Techincal Leader in the Developer team. He has great techincal skills and he\'s always trying to improve them with experience and self-study. He proactively helps his teammates and he\'s a great leader. I would really enjoy working with him again, and now that I don\'t, I\'m glad that we\'re still good friends.”"]']### Assistant: The agent's job is to assist Health and Life Science clients in digitally transforming their business through accelerated cloud adoption, and today the user is reaching out to the agent because they need guidance on developing products and/or services based on customer needs.
### Human: Agent: ['Chelsea Patterson', 'Experienced Engineering Recruiter with a demonstrated history of working in the staffing and recruiting industry. Skilled with relationship building, Customer Service, Sales, Mentoring/training and Leadership development .', 'Senior Account Recruiting Manager at Actalent', 'Actalent (Formerly Aerotek)', '[{"company":"Actalent (Formerly Aerotek)","company_id":null,"location":"","positions":[{"description":"Actalent is committed to caring for you and your career. We want to be able to continuously align you with work that excites you and gives you what you’re looking for personally and professionally. We work with industry-leading companies to give you access to engineering and sciences opportunities where you can explore, learn, grow and prosper. Learn more about how we can work together by reaching out to me directly. Chpatter@actalentservices.com or (847)273-3620. Also check out our website at actalentservices.com","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Actalent (Formerly Aerotek)","title":"Senior Account Recruiting Manager"}],"url":""},{"company":"Aerotek","company_id":"aerotek","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Aerotek","title":"Account Recruiting Manager"},{"description":"Currently working in the Strategic Recruiting Center which has a niche focus in Software and Hardware development. Specialization includes UI, Application, OS, Embedded, Firmware and related Hardware. Regions serviced include National, Midwest, Southwest and Central","duration":"Apr 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Aerotek","title":"National Engineering Recruiter"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"Everglades University","company_id":"everglades-university","location":"Boca Raton, Florida, United States","positions":[{"description":"","duration":"Apr 2015 Feb 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2017","start_date":"Apr 2015","subtitle":"Everglades University","title":"Keiser Schools"}],"url":"https://www.linkedin.com/company/everglades-university"},{"company":"Anheuser-Busch","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2013 Feb 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2015","start_date":"Apr 2013","subtitle":"Anheuser-Busch","title":"Sales Representative"}],"url":""}]', '["Ronald Page, PMP “Amazing person to work with. Very professional. Identified opportunities that aligned with my career and salary requirements and worked tirelessly to land my next placement. Thank you!”","Giang Nguyen “Chelsea was one of the hardest workers I know - she was always looking for ways to outwork the person next to her. She made it very easy for me during my transition to the new team. I would say she is a great team player, with good communication, and an even better work ethic. She was able to hit her year-end goal this year, with a few months to spare! It an amazing accomplishment and is well deserved. I was fortunate enough to work directly with Chelsea this last year.”"]'] User: ['Ann Yanecek', 'Interests: Software development, AV Technologies, test planning, project planning, research, process documentation and improvement. Specialties: Cross-functional collaboration, CompTIA A+ certification, .NET, Visual Basic, C#, Atlassian products, Team Foundation, SPC', 'Business Systems Analyst 2 at Actalent', 'Actalent', '[{"company":"Actalent","company_id":"actalentservices","industry":"IT Services and IT Consulting","location":"Mead, Washington, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Actalent","title":"Business Systems Analyst 2 at Bonneville Power Administration"}],"url":"https://www.linkedin.com/company/actalentservices"},{"company":"Salient CRGT","company_id":"salient-crgt","location":"Mead,WA","positions":[{"description":"","duration":"May 2018 Apr 2021 3 years","duration_short":"3 years","end_date":"Apr 2021","start_date":"May 2018","subtitle":"Salient CRGT","title":"Business Systems Analyst 2 at Bonneville Power Administration"}],"url":"https://www.linkedin.com/company/salient-crgt"},{"company":"AMX by HARMAN","company_id":"amx","location":null,"positions":[{"description":"","duration":"Jun 2015 Nov 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2017","start_date":"Jun 2015","subtitle":"AMX by HARMAN","title":"Senior Engineer, PV"},{"description":"","duration":"Jul 2014 Jun 2015 1 year","duration_short":"1 year","end_date":"Jun 2015","start_date":"Jul 2014","subtitle":"AMX by HARMAN","title":"Product Verification Engineer III"},{"description":"","duration":"Apr 2010 Jul 2014 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2014","start_date":"Apr 2010","subtitle":"AMX","title":"Product Verification Engineer"}],"url":"https://www.linkedin.com/company/amx"},{"company":"Agilent Technologies (formerly Hewlett Packard)","company_id":null,"location":"Liberty Lake, WA","positions":[{"description":"","duration":"2000 2010 10 years","duration_short":"10 years","end_date":"2010","start_date":"2000","subtitle":"Agilent Technologies (formerly Hewlett Packard)","title":"NPI Engineer"}],"url":""}]', '["Ben Burbank “Ann is exactly the type of Engineer a Technical Writer needs. In the 5 years I’ve worked with Ann, she’s been my primary resource whenever I need either high- or low-level audio signal and audio hardware concepts explained. She maintains a high level of expertise in audio engineering which she regularly captures and distributes to her working group. She is a stolid proponent of institutional rather than tribal knowledge. I firmly believe Ann is a fantastic asset in any positions requiring knowledge of radio theory, electronic hardware, formal testing, or technical education.”","David Humphreys “I worked with Ann and colleagues at Agilent to develop traceable measurement methods for WCDMA Error Vector Magnitude.”"]']### Assistant: The agent's job is to recruit engineering professionals. Today, the agent is reaching out to the user because they need to discuss a potential job opportunity matching the user's software development skills and interests.
### Human: Agent: ['Christian Rubin de Celis', "Over 8 years of retail experience in Merchandising, Store Operations, and Finance.Passionate about category management, data analysis, all aspects of technology, and working collaboratively with multiple teams with clearly defined goals.Specialties:- Business/Category Management- Sales and inventory forecasts- POS and syndicated data analysis- Vendor income- PO tracking and maintenance- Working with multiple vendor partners and cross-functional teams- Target's POL and IR systems- Payroll and productivity analysis- Process Optimization", 'Senior Planning Analyst - Sales and Payroll - Field Planning & Analysis at Target', 'Jacobs', '[{"company":"Jacobs","company_id":null,"location":"Minneapolis, Minnesota","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Jacobs","title":"Business Analyst"}],"url":""},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"I leverage the outputs of the sales forecasting and payroll planning models to develop monthly payroll plans for individual stores. I provide analysis and reporting that helps stores understand how to impact key financial metrics, internal scoring metrics, and workload driving metrics. And I work on process optimization and other special projects as needed.","duration":"Apr 2012 Mar 2017 5 years","duration_short":"5 years","end_date":"Mar 2017","start_date":"Apr 2012","subtitle":"Target","title":"Financial Analyst"},{"description":"Responsible for keeping our stores\' shelves nice and full. I make sure we don\'t have too much or too little product in our stores. To this goal, I do a lot of assortment planning, forecasting sales, writing purchase orders, monitoring sales, and reacting to the marketplace.","duration":"Sep 2010 Apr 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2012","start_date":"Sep 2010","subtitle":"Target","title":"Merchandise Planning Business Analyst"},{"description":"Responsible for setting up new vendors and items in our systems, and working with vendors and merchants to maintain vendor and item data integrity. Tracked multiple purchase orders on a weekly basis, and took action on PO issues. Acted as liaison between vendors, distribution centers, and stores.","duration":"Mar 2008 Sep 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2010","start_date":"Mar 2008","subtitle":"Target","title":"Senior Merchandise Specialist"}],"url":"https://www.linkedin.com/company/target"},{"company":"Target","company_id":"target","location":"","positions":[{"description":"Focused my efforts in the Sales Floor area of store operations. My job was to ensure guests had the best possible Target shopping experience with every visit, while motivating team members to improve performance. Focused my efforts in the Sales Floor area of store operations. My job was to ensure guests had the best possible Target shopping experience with every visit, while motivating team members to improve performance.","duration":"Sep 2006 Dec 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2007","start_date":"Sep 2006","subtitle":"Target","title":"Team Leader"}],"url":"https://www.linkedin.com/company/target"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"Was in charge of logistics for my Batallion. My soldiers and I made sure that the correct supplies were shipped and received as directed, and also that all logistical equipment for the batallion functioned properly, or that it was quickly repaired when there were issues. Was in charge of logistics for my Batallion. My soldiers and I made sure that the correct supplies were shipped and received as directed, and also that all logistical equipment for the batallion functioned properly, or that it was quickly repaired when there were issues.","duration":"Jan 2002 Jan 2006 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2006","start_date":"Jan 2002","subtitle":"US Army","title":"Logistics Sergeant"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Veronica Quinones “I\'ve worked with Christian for almost two years working on sales and payroll plans for all of 1,800 stores. Christian is our last level of defense before we publish plans to our stores as he ensures that the information that goes out is accurate and timely. Christian has been able to work with our tight timelines and multiple partners to ensure this gets done. I would recommend Christian to those looking for an addition to their team. ”","Emily Nick “Christian excels at colloborating with his team members to complete his key job responsibilities. He leads the frozen merchandise planning team on delivering consistent remodel instock metrics and reduces workload by creating efficencies. Additionally, Christian\'s open and patient nature allows team members to utilize him as a learning partner. I highly recommend Christian because of his dedication to detail and team development.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to manage sales and payroll plans for a large retail company. Today, the agent is reaching out to the user, who is a dentist, to discuss a potential partnership in providing dental services to the company's employees.
### Human: Agent: ['Mott L.', 'Ambassador of FUN!', 'Art For Your Head! Experienced Event Planner, Creative Director, Entertainment Services', 'Art For Your Head!', '[{"company":"Art For Your Head!","company_id":null,"location":null,"positions":[{"description":"Event Planner, Artist, Painter, Sculptor, Mask Maker, Millinery, Costumer, Dresser, Crafts Person, Sets, Cat Juggler Extraordinaire","duration":"Mar 1994 - Present 28 years 5 months","duration_short":"28 years 5 months","end_date":"Present","start_date":"Mar 1994","subtitle":"Art For Your Head!","title":"Owner & Artist"},{"description":"Providing Professional Artists, Performers and Entertainment Services for Corporate Events, Grand Openings, and Private Parties. See our website for colorful inspiration for your next event!www.artforyourhead.com\\"From the Silly to the Sublime\\"","duration":"Mar 1994 - Present 28 years 5 months","duration_short":"28 years 5 months","end_date":"Present","start_date":"Mar 1994","subtitle":"Art For Your Head!","title":"Artist, Event Planner"},{"description":"","duration":"1994 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1994","subtitle":"Art For Your Head!","title":"Costumer, Millinery, Artist ,Owner, Event Planner"}],"url":""},{"company":"Morgan Studios","company_id":null,"location":"Galveston TX","positions":[{"description":"","duration":"Jan 1984 Jan 2007 23 years 1 month","duration_short":"23 years 1 month","end_date":"Jan 2007","start_date":"Jan 1984","subtitle":"Morgan Studios","title":"Manager, Artist, Costumer, Mask Maker, Milliner, Crafts Person"}],"url":""}]', '["J Bloomrosen “Mott is a true artist, who is deeply respected, and whose art has been worn and utilized by some of the biggest rock stars in the world! She is a pleasure to work with and a stellar artist with stunning vision, and talent to match.”","Carole Stockton “Motts work as a face painter is awesome, and she has an excellent relationship with the children she \\"decorates.\\"”"]'] User: ['Amanda Cherwonka', 'With over a decade of experience in a high-paced, high-revenue industry, I have developed my communication and organizational skills to provide top tier service to all levels of corporate and social events.', 'Senior Event Planning Manager at Hyatt Regency Columbus with certification from PCMA as Digital Event Strategist', 'Hyatt Regency Columbus', '[{"company":"Hyatt Regency Columbus","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Hyatt Regency Columbus","title":"Senior Event Planning Manager"}],"url":""},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Recruitment and Development of Managers and Entry Level AssociatesTeam Leader on the Hotel Advancement and Meetings Reinvented Teams Actively manage positive relationships with internal teams and external clientsResponsible for High Level Key Accounts that host Political Officials, C-Suite Executives, Celebrities","duration":"Feb 2020 May 2022 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2022","start_date":"Feb 2020","subtitle":"Hyatt Regency Chicago","title":"Associate Director of Events"},{"description":"Major Market Social and Specialty Event ManagerSpecialize in all corporate, social, wedding, and kosher events.Work closely with events team and operational departments to train and develop new opportunities for success.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Hyatt Regency Chicago","title":"Senior Event Planning Manager"},{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"Hyatt Regency Chicago","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency","location":"","positions":[{"description":"Sell and Service - Corporate and Social Events of all sizes. Sell and Service - Corporate and Social Events of all sizes.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Hyatt Regency Columbus","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Sell and Service Small Corporate and Social Markets, Hospitality Suites, and Hotel Outlets","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"Hyatt Regency Chicago","title":"Event Sales Manager"},{"description":"On-site Floor Manager and contact for large conventions. Ensure all front of house and back of house operations teams on schedule and performing at high levels.","duration":"Mar 2013 Aug 2013 6 months","duration_short":"6 months","end_date":"Aug 2013","start_date":"Mar 2013","subtitle":"Hyatt Regency Chicago","title":"Event Concierge Manager"},{"description":"Coordinator for large social events; weddings, kosher, fundraisers, galas","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Hyatt Regency Chicago","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency-columbus","location":"Columbus, Ohio Area","positions":[{"description":"Assistant to Corporate and Social Catering Managers Assistant to Corporate and Social Catering Managers","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Hyatt Regency Columbus","title":"Event Assistant"}],"url":"https://www.linkedin.com/company/hyatt-regency-columbus"},{"company":"Hyatt Regency Columbus Cap Square","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2010 Jul 2010 7 months","duration_short":"7 months","end_date":"Jul 2010","start_date":"Jan 2010","subtitle":"Hyatt Regency Columbus Cap Square","title":"Reservation Agent"},{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hyatt Regency Columbus Cap Square","title":"Front Office Agent"}],"url":""},{"company":"Ohio University Inn & Conference Center","company_id":"ouinn","location":"Athens, Ohio","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Ohio University Inn & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/ouinn"},{"company":"Ohio University","company_id":"ohio-university","location":"Athens, OH","positions":[{"description":"","duration":"Nov 2003 Nov 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2008","start_date":"Nov 2003","subtitle":"Ohio University","title":"Student Coordinator- Dining Services"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["Kim L. Augustyn, CMP “I wish I could take Amanda with me to all the venues we host events at! Always professional and her calming, kind demeanor and problem solving skills always get me through my Annual. She takes pride in her work and always treats everyone with the utmost respect bringing together all departments to ensure a successful event. ”","Britt T. “Amanda and I worked together at Hyatt Regency Columbus for 1 1/2 years. She is a bundle of knowledge and always has something positive to say about the day. She is a hard worker and appreciates each and every client and guest that walks through the doors of the hotel. She is knowledgeable in all Catering aspects and is open to learn new things. I thoroughly enjoyed working with her at Hyatt.”"]']### Assistant: The agent's job is to provide entertainment services for corporate events, and today they are reaching out to the user because they need assistance in planning and organizing an upcoming high-profile celebrity event.
### Human: Agent: ['Johnny L.', 'Adaptable team player with over 20+ years of Wintel server and 13+ years information security support. Strong attention to detail with proven background in architecture and design along with server migration and consolidations; ranging from small to enterprise size environments. Specialties: Scripting, Wintel server support, Networking, data management and migrations, PAM, CyberArk, PowerShell', '.', 'Wells Fargo', '[{"company":"Wells Fargo","company_id":"wellsfargo","industry":"Financial Services","location":"","positions":[{"description":"","duration":"May 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"Wells Fargo","title":"Information Security Engineer"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"TEKsystems (Assignments at several different banks)","company_id":"teksystems","location":"Minneapolis, MN","positions":[{"description":"","duration":"Jun 2012 May 2017 5 years","duration_short":"5 years","end_date":"May 2017","start_date":"Jun 2012","subtitle":"TEKsystems (Assignments at several different banks)","title":"Information Security Engineer"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Ally Financial Inc.","company_id":"ally","location":"Eden Prairie, MN","positions":[{"description":"","duration":"Jul 2006 Feb 2012 5 years 8 months","duration_short":"5 years 8 months","end_date":"Feb 2012","start_date":"Jul 2006","subtitle":"Ally Financial Inc.","title":"Windows Systems Engineer II"}],"url":"https://www.linkedin.com/company/ally"},{"company":"Delphax Technologies, Inc.","company_id":null,"location":"Bloomington, MN","positions":[{"description":"","duration":"Nov 2005 Jul 2006 9 months","duration_short":"9 months","end_date":"Jul 2006","start_date":"Nov 2005","subtitle":"Delphax Technologies, Inc.","title":"Software Support"}],"url":""},{"company":"Erickson Technologies, Inc.","company_id":"erickson-technologies","location":"Egan, MN","positions":[{"description":"","duration":"Mar 2005 Nov 2005 9 months","duration_short":"9 months","end_date":"Nov 2005","start_date":"Mar 2005","subtitle":"Erickson Technologies, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/erickson-technologies"},{"company":"Robert half","company_id":"robert-half-international","location":"Plymouth, MN","positions":[{"description":"","duration":"Oct 2004 Feb 2005 5 months","duration_short":"5 months","end_date":"Feb 2005","start_date":"Oct 2004","subtitle":"Robert half","title":"Contract Worker (at UnitedHealth Group)"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"ATMI","company_id":"entegris","location":"Bloomington, MN","positions":[{"description":"","duration":"Mar 1998 Aug 2004 6 years 6 months","duration_short":"6 years 6 months","end_date":"Aug 2004","start_date":"Mar 1998","subtitle":"ATMI","title":"Sytems Engineer"}],"url":"https://www.linkedin.com/company/entegris"}]', '["Frank Dattalo “I’ve worked with Johnny over the past couple of years, he started with my team in a contracting position supporting Enterprise Windows Infrastructure systems at GMAC ResCap. Johnny was an easy recommendation for an FTE position within GMAC. He’s very dedicated to making sure that customer incidents are resolved ASAP, he goes the extra mile to contact business to fully understand the issue and resolves quickly keeping all informed of progress. He takes on projects once deliverables are set, researches, asks questions to clarify, implements best practices, sees the bigger picture in his deliverables and delivers on time. Johnny would be a great resource on any team, if opportunity arose in the future I’d hire him again to support Windows Infrastructure platforms. Frank Dattalo Web Systems Engineer Manager GMAC ResCap”","Eric Sorensen “Johnny was very diligent in his work ethic even when faced with staff shortages, constant company direction changes, and just general bad press about GMAC. He took care of business and didn\'t buy into the drama. He was a team player and worked well with everyone.”"]'] User: ['Mesfin Yinesu', 'Enterprising and experienced Systems Administrator with great interest in network information security, network enhancement and new technology.', 'Systems Engineer II at Meridian Cooperative', 'Meridian Cooperative', '[{"company":"Meridian Cooperative","company_id":"meridiancoop","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Meridian Cooperative","title":"Systems Engineer II"},{"description":"","duration":"May 2018 Dec 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2019","start_date":"May 2018","subtitle":"Meridian Cooperative","title":"Systems Administrator III"}],"url":"https://www.linkedin.com/company/meridiancoop"},{"company":"Cobb and Douglas County Community Services Board","company_id":"cobb-county-community-services-board","location":null,"positions":[{"description":"","duration":"Jul 2007 May 2018 10 years 11 months","duration_short":"10 years 11 months","end_date":"May 2018","start_date":"Jul 2007","subtitle":"Cobb and Douglas County Community Services Board","title":"Systems Administrator (SP)"},{"description":"","duration":"Mar 2006 Jul 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2007","start_date":"Mar 2006","subtitle":"Cobb & Douglas Community Services Board","title":"Network Specialist"},{"description":"","duration":"Jan 2005 Mar 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2006","start_date":"Jan 2005","subtitle":"Cobb & Douglas Community Services Board","title":"Microcomputer Tech Support"},{"description":"","duration":"Feb 2004 Jan 2005 1 year","duration_short":"1 year","end_date":"Jan 2005","start_date":"Feb 2004","subtitle":"Cobb & Douglas Community Services Board","title":"Clerk II"}],"url":"https://www.linkedin.com/company/cobb-county-community-services-board"},{"company":"Parkland College, Illinois","company_id":"parkland-college","location":"2400 West Bradley Ave., Chmapaign, Illinois 61821","positions":[{"description":"","duration":"Aug 2000 Aug 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2002","start_date":"Aug 2000","subtitle":"Parkland College, Illinois","title":"Computer Lab Monitor"}],"url":"https://www.linkedin.com/company/parkland-college"}]', '["Kay L. “Professional, extremely intelligent, knows networking, security, servers, and excellent customer service.”","Tod Citron “I previously served as the CEO of a complex/quasi-governmental behavioral healthcare organization that provided services to 15K people each year, employed 500 staff members, and had a $35M budget. As a NGO, we operated with razor thin financial margins and routinely ran with lean employee staffing. Regardless, when it pertained to our IS operations, we were cutting edge/entrepreneurial. Of the hundreds of people that I hired as the CEO, Mesfin Yinesu was truly the best. Mesfin was responsible for the entire systems network which was a critically important role. When Mesfin was confronted with a complex systems problem that required solving, he was calm/thoughtful, and then deliberate. I used to say about him that he never met a problem that he couldn\'t solve - it was absolutely remarkable! Mesfin has a smile that brightens the day. I would also comment about Mesfin that when he smiled, the clouds parted, and the sun would shine through. Again, and I don\'t say this lightly, he was my finest employee hire; and I have hired numerous C-suite level employees over the course of my career. In my life, I have never met a finer gentleman. ”"]']### Assistant: The agent's job is to provide information security support at Wells Fargo. Today, the user is reaching out to the agent because they need assistance with network enhancement and new technology.
### Human: Agent: ['Lauren Nyberg', 'Energetic and creative professional with over 10 years of experience managing vendor relationships, analyzing and interpreting trends from large data sets and improving processes within the supply chain.', 'Vendor Manager at COOLA', 'COOLA', '[{"company":"COOLA","company_id":"coola-suncare","industry":"Cosmetics","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"COOLA","title":"Vendor Manager"},{"description":"","duration":"Apr 2021 Dec 2021 9 months","duration_short":"9 months","end_date":"Dec 2021","start_date":"Apr 2021","subtitle":"COOLA","title":"Supply Chain Planner"},{"description":"","duration":"Mar 2020 Apr 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2021","start_date":"Mar 2020","subtitle":"COOLA","title":"Supply Chain Coordinator"}],"url":"https://www.linkedin.com/company/coola-suncare"},{"company":"Gap Inc./Old Navy","company_id":"gap-inc.-old-navy","location":"San Francisco","positions":[{"description":"-Analyzed selling trends based on climate, seasonality, traffic and sizing to ensure the right product at the right locations and compare sales to expected demand.-Created strategies to refine product selection and sizing in specific categories based on historical data, resulting in 30% increase in sell-through.-Communicated inventory needs and issues to cross-functional teams to align on strategies, react quickly to changes and efficiently drive the business.-Worked with vendors to communicate current trends and variations to forecast that would affect ordering volumes and demand forecasts.-Delivered long and short-term forecasts weekly to entire Inventory department, ensuring that inventory forecasts aligned with sales plans.","duration":"Feb 2015 Apr 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 2018","start_date":"Feb 2015","subtitle":"Gap Inc./Old Navy","title":"Inventory Allocation Analyst"}],"url":"https://www.linkedin.com/company/gap-inc.-old-navy"},{"company":"Safeway","company_id":"safeway","location":null,"positions":[{"description":"-Built and maintained relationships with vendors while working together on product development, product launch and promotional marketing strategies. -Managed the promotional calendar of 1,000+ SKU\'s across 100+ product lines.-Provided insight to senior leadership by preparing and presenting detailed analysis on new business opportunities and current business trends,-Collaborated on 100+ product additions for new market expansion in the salad category alone, driving 10% year-over-year growth and $310M in annual revenue.-Reduced process lags by overhauling outdated tools and administering training on best practices to ensure optimal productivity.-Managed employees to ensure proper execution of in-store promotions, advertising copy and pricing.","duration":"Sep 2013 Feb 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2015","start_date":"Sep 2013","subtitle":"Safeway","title":"National Category Analyst II- Produce"},{"description":"-Populated, monitored and maintained promotional calendar to align with vendor expectations and to ensure accuracy of promotional execution.-Prepared marketing material, including descriptions, photographs and copy for print and digital needs.-Made decisions on SKU selection for merchandising and in-store displays to drive sales.","duration":"Feb 2012 Sep 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2013","start_date":"Feb 2012","subtitle":"Safeway","title":"Promotion Specialist"}],"url":"https://www.linkedin.com/company/safeway"},{"company":"WPEC-TV CBS12 News","company_id":"wpec-dt-news-12-cbs","location":"Chico, CA","positions":[{"description":"-Researched, wrote, edited, and produced news packages.-Conducted interviews and interacted with a wide variety of people. -Learned high journalistic standards and ethics.-Developed solid judgment skills, Completed tasks in a fast paced, deadline-driven environment. -Researched, wrote, edited, and produced news packages.-Conducted interviews and interacted with a wide variety of people. -Learned high journalistic standards and ethics.-Developed solid judgment skills, Completed tasks in a fast paced, deadline-driven environment.","duration":"Jan 2011 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"Jan 2011","subtitle":"WPEC-TV CBS12 News","title":"Intern"}],"url":"https://www.linkedin.com/company/wpec-dt-news-12-cbs"}]', '["Traeger Penicook “Great cross functional collaboration is what comes to mind when I think of my experience working with Lauren. I had the pleasure of working with Lauren for two years at Old Navy; Lauren was my allocation partner within our Inventory Management team. I was particularly impressed by Lauren’s ability to forge good working relationships with others as well as her contributions to creating a pleasant workplace environment for everyone that crossed her path. No matter what curve ball was thrown, I was always in awe of Lauren’s ability to calmly handle the situation and help the team correct the issue. Lauren truly made our lives easier and I’d love to work with her again. Lauren would be an asset to your team as well!”","Andrew Boian “I had the pleasure sharing many Communication & upper division Organizational Communication courses with Ms. Skladanek at California University-Chico (2009-2011). Upper division Communication courses consist of complex speech work, and group presentations & analysis--All of which Ms.Skladanek performed exceptionally well: making her a desired asset in group work to her fellow group members/colleagues. Ms.Skladanek was always strong in speech during her presentations, and possesses strong communication skills. Lauren has a pleasant and warm character, a positive work ethic, and a good sense of humor.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to manage vendor relationships and improve processes within the supply chain, and today, the agent is reaching out to the user because they need to collaborate on a business analysis project related to supply chain marketing and distribution operations.
### Human: Agent: ['Kim Olds', 'As a seasoned executive and personal coach, I am inspired by helping people build their skill set, deepen their self-awareness, and transfer their learning into better results for themselves, their organizations, and their families. I challenge people to unleash their energy and full potential. I blend my experience as a corporate executive along with my coaching skills to help clients understand their purpose, articulate and achieve their goals, and live a more fulfilled life. In my down time, I can be found playing ice hockey, skiing, running, playing tennis, hiking with my dog, or basically anything that involves movement and the outdoors.', 'Executive Coach', 'Kim Olds Coaching', '[{"company":"Kim Olds Coaching","company_id":"kim-olds-coaching","industry":"Business Skills Training","location":"Greater Boston Area","positions":[{"description":"I blend my experience as a corporate executive along with my coaching skills to help clients understand their purpose, articulate and achieve their goals, and live a more fulfilled life.I enjoy helping clients with various topics such as: clarifying vision and goals, their next career move, taking on larger responsibilities at work, influencing in complex systems, identifying and reaching new goals, how to be a more effective performer at work, how to be more deliberate with my life purpose etc.","duration":"2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2017","subtitle":"Kim Olds Coaching","title":"Executive and Personal Coach"}],"url":"https://www.linkedin.com/company/kim-olds-coaching"},{"company":"Harvard Business School Executive Education","company_id":"harvard-business-school-executive-education","location":"Greater Boston Area","positions":[{"description":"I work with senior leaders in various HBS Executive Education Programs. I facilitate group workshops and one on one coaching sessions focused on effective leadership, teamwork, and assessment results. The programs are a journey of personal and professional growth for high performing executives from around the world. Outcomes are expanding one’s leadership skills, business acumen, global perspective, and professional network. I work with senior leaders in various HBS Executive Education Programs. I facilitate group workshops and one on one coaching sessions focused on effective leadership, teamwork, and assessment results. The programs are a journey of personal and professional growth for high performing executives from around the world. Outcomes are expanding one’s leadership skills, business acumen, global perspective, and professional network.","duration":"2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2019","subtitle":"Harvard Business School Executive Education","title":"Executive Coach"}],"url":"https://www.linkedin.com/company/harvard-business-school-executive-education"},{"company":"Winterline Global Skills Program","company_id":"winterline-global-skills-program","location":"Boston, Massachusetts","positions":[{"description":"As a member of the leadership team, I led the growth and direction of this early stage company.I managed a team of 5 (U.S. & International) responsible for all program operations, from build to execution, including all staffing, partner management, and client experience including safety & outcomes. As a member of the leadership team, I led the growth and direction of this early stage company.I managed a team of 5 (U.S. & International) responsible for all program operations, from build to execution, including all staffing, partner management, and client experience including safety & outcomes.","duration":"Jun 2016 Jan 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2019","start_date":"Jun 2016","subtitle":"Winterline Global Skills Program","title":"Vice President of Programs"}],"url":"https://www.linkedin.com/company/winterline-global-skills-program"},{"company":"Fullbridge","company_id":"fullbridge","location":null,"positions":[{"description":"Start-up company environment that values hands-on & cross functional involvement.I directed 3 departments; responsible for customer success and program implementation of strategic partnerships (Domestic and International) with Educational Institutions and Corporations. I supported the CEO with with special projects, including cost analysis, partner proposals, company-wide communication & initiatives. I enjoyed development of an organizational strategy to assure a culture of engaged and motivated employees.","duration":"Nov 2015 May 2016 7 months","duration_short":"7 months","end_date":"May 2016","start_date":"Nov 2015","subtitle":"Fullbridge","title":"Vice President of Program Operations and Talent"},{"description":"I led a team responsible for full life cycle of client and program execution. Responsibilities of my team spanned all aspects of program from client kick-off, client support and management, to student enrollment, student support and engagement during enrollment cycle, as well as program execution including on-ground logistics and coach support.","duration":"Jun 2014 Oct 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2015","start_date":"Jun 2014","subtitle":"Fullbridge","title":"Managing Director of Sales & Client Services"},{"description":"Managed three person team responsible for coach support, program execution and in-program support.","duration":"Nov 2013 May 2014 7 months","duration_short":"7 months","end_date":"May 2014","start_date":"Nov 2013","subtitle":"Fullbridge","title":"Director of Program Delivery"}],"url":"https://www.linkedin.com/company/fullbridge"},{"company":"Bay State College","company_id":"baystatecollege","location":null,"positions":[{"description":"I managed the College’s entire Enrollment Department, including a staff of >15 (directly managing 5) and budget of > $1M. Responsible for 3 divisions (Day, Evening & Online) which resulted in 20 annual session starts.","duration":"Sep 2011 Oct 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2013","start_date":"Sep 2011","subtitle":"Bay State College","title":"Director of College-Wide Admissions"},{"description":"I managed, trained, and led team of >10 direct reports I directly hired & trained all new hires, institutionalized Onboarding & Training process, and created training manual from ground up as well as ongoing Learning & Development program for department","duration":"Apr 2008 Aug 2011 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2011","start_date":"Apr 2008","subtitle":"Bay State College","title":"Director of Admissions (Day Division)"},{"description":"Conducted over 400 weekly calls to prospective students, held on average 15 weekly student interviews and managed student follow up in order to maintain contact throughout 12 month recruiting cycle","duration":"Aug 2006 Mar 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2008","start_date":"Aug 2006","subtitle":"Bay State College","title":"Associate Director of Admissions"}],"url":"https://www.linkedin.com/company/baystatecollege"},{"company":"North Shore Country Day School","company_id":"north-shore-country-day-school","location":"Greater Chicago Area","positions":[{"description":"I owned the full student recruitment life cycle for all new students grades 9-12, led outreach initiative to build relationships with targeted schools to increase applicants and advised Upper School students. I owned the full student recruitment life cycle for all new students grades 9-12, led outreach initiative to build relationships with targeted schools to increase applicants and advised Upper School students.","duration":"Aug 2005 Jul 2006 1 year","duration_short":"1 year","end_date":"Jul 2006","start_date":"Aug 2005","subtitle":"North Shore Country Day School","title":"Admissions Associate"}],"url":"https://www.linkedin.com/company/north-shore-country-day-school"},{"company":"Prior experience in consulting & teaching","company_id":null,"location":"Washington D.C. & Chicago, IL","positions":[{"description":"","duration":"Jun 2000 Jun 2006 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2006","start_date":"Jun 2000","subtitle":"Prior experience in consulting & teaching","title":"Consultant & Teacher"}],"url":""}]', '["Craig F. Pfannenstiehl, CFA “Kim was my first hire as president and among my best. I needed a thoughtful, diligent, and energetic team member who was intelligent, competitive and someone I could trust to get results. Kim was all that and more. She showed in quick order that she was able to lead teams, exceed expectations, and do so with great passion and compassion. I would rehire her in a second. Any team would be lucky to get her.”","Jonathan Small “Kim is an strategic leader and an excellent colleague. Her leadership was essential for Bay State College to build a successful admissions group. I was lucky enough to serve with her on the College\'s leadership team and her contributions to that group high in quality and many in number. Kim\'s strong work ethic would be an asset to any organization. ”"]'] User: ['Nate Williams', 'A management consultant with deep expertise leading strategic business and technology projects that drive tangible bottom-line benefits. Focused experience within Supply Chain Operations, Manufacturing, and Healthcare industries.', 'Principal at Inspire11', 'Inspire11', '[{"company":"Inspire11","company_id":"inspire11","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Inspire11","title":"Principal"},{"description":"","duration":"Jan 2019 Jan 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2021","start_date":"Jan 2019","subtitle":"Inspire11","title":"Consultant"}],"url":"https://www.linkedin.com/company/inspire11"},{"company":"Kenway Consulting","company_id":"kenway-consulting","location":"Chicago, IL","positions":[{"description":"","duration":"May 2016 Jan 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2019","start_date":"May 2016","subtitle":"Kenway Consulting","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/kenway-consulting"},{"company":"The Home Depot","company_id":"the-home-depot","location":null,"positions":[{"description":"Reports to the SVP of Operations: Driving creative operational efficiencies to increase our end-service to the customer and decrease our inventory footprint• Primary headcount responsible for inventory planning, demand forecasting, and strategic project management for $330M of on hand inventory• Built supplemental replenishment model for slow-moving items that prioritizes stocking position via expected order size (197 bps impact to fill rate)• Developed comprehensive lead time management procedure that reduced system lead time demand $7M• Optimized rationalization process through DRP discontinuation at vendor order points (kept active in ERP to minimize obsolescence)• Established Distribution Center inventory saturation points based on sku mix and demand (bulk focus), warehouse profiling, inbound (balance inventory), and expected seasonality• Created a “control tower” that manages all critical throughputs for largest DCs on a daily basis• Warehouse capacity initiatives: SOP for prioritization of inbound receipts, identifying zero locations, rationalization, dependent demand re-routing, “leaning out” import volume","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"The Home Depot","title":"Supply Chain Analytics"},{"description":"Reported to the VP of Financial Planning & Analysis, Sales Operations, and Pricing Strategy• Underwrote ‘100 Day Plan’ with the President to drive sales growth and operational efficiencies• Reported initiative performance to senior management and sponsors• Developed the first integrated platform for customer rebates across all 17 brands ($18M expense)• Advised on customer profitability with regards to total cost of fulfillment• Tracked company headcount, growth, with particular focus on sales churn management• Supported the integration of $250M brand sales compensation plan• Ad hoc projects: Sales compensation, sku management, freight impact & opex efficiencies, private label sales summary, sales scorecard development","duration":"Oct 2012 Jan 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2015","start_date":"Oct 2012","subtitle":"The Home Depot","title":"Strategy"},{"description":"Reported to the Director of Special Orders in order to drive profitable buyer purchasing logic within a $100M section of Interline’s business• Developed transparency into failed conversions amongst top vendors ($75m in failed bids 2012)• Strategic bid integration• Assisted in developing Special Orders as a vehicle for new customer acquisition","duration":"Aug 2012 Sep 2012 2 months","duration_short":"2 months","end_date":"Sep 2012","start_date":"Aug 2012","subtitle":"The Home Depot","title":"Leadership Development Program"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Brian King “In a relatively short amount of time, Nate has emerged as a prominent leader within Kenway Consulting. If the matter at hand is technical, Nate can get his hands dirty and build an outstanding solution. If the matter is complex problem solving, Nate can leverage his outstanding analytical skills to bring clarity to the problem and a vision for the solution. If the matter is relationship-oriented, Nate is a great listener, synthesizer of ideas and communicator. He flattens learning curves like few I\'ve seen.”","Sarju Shah “Nathan progressed rapidly from his leadership development program roots at Interline into a full fledged analytical powerhouse with the ability to tackle pretty much any problem thrown at him. People management, data wrangling, and advanced analytical techniques (Excel/SQL/insert new data toy) are all well within Nathan\'s areas of expertise. Pure tenacity and a borderline ridiculous work ethic don\'t hurt either. It\'s really no wonder as to why Nathan became the right and left hands of the C-suite at Interline.”"]']### Assistant: The agent's job is to provide executive coaching and personal development, and today, the agent is reaching out to the user because they need assistance in developing strategic solutions for their supply chain operations and manufacturing challenges.
### Human: Agent: ['Rosalia (Sally) Juan, PMP', 'Highly motivated and results driven IT professional committed to utilizing experience in project management, software development, data management, data warehousing, data analysis and integration for achieving company objectives by delivering quality results on-time and within budget as well as providing excellent customer service. Specialties: • Project Management, PMP certified • Software Development Management (SDLC) • Data Management Process • Data Warehousing Development and Implementation • Air Force Logistics Data Knowledge • Active U.S. Government Clearance, 2009 – present • CMMI Process Improvements • MS Project Proficiency', 'Senior Systems Analyst at CareSource', 'CareSource', '[{"company":"CareSource","company_id":"caresource","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jul 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jul 2018","subtitle":"CareSource","title":"Senior Systems Analyst"},{"description":"","duration":"Oct 2011 Jun 2018 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jun 2018","start_date":"Oct 2011","subtitle":"CareSource Management Group","title":"Senior Data Analyst"}],"url":"https://www.linkedin.com/company/caresource"},{"company":"Serco","company_id":"serco","location":"","positions":[{"description":"","duration":"2009 Sep 2011 2 years","duration_short":"2 years","end_date":"Sep 2011","start_date":"2009","subtitle":"Serco","title":"Business Analyst/Engineer"}],"url":"https://www.linkedin.com/company/serco"},{"company":"Total Quality Logistics","company_id":"total-quality-logistics","location":"","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Total Quality Logistics","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/total-quality-logistics"},{"company":"Haverstick Consulting","company_id":"haverstick-consulting","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Haverstick Consulting","title":"Consultant/Project Manager"}],"url":"https://www.linkedin.com/company/haverstick-consulting"},{"company":"NCR","company_id":"ncr-corporation","location":"","positions":[{"description":"","duration":"1979 2004 25 years","duration_short":"25 years","end_date":"2004","start_date":"1979","subtitle":"NCR","title":"Software Development Manager/Project Manager"}],"url":"https://www.linkedin.com/company/ncr-corporation"}]', '["LinkedIn User “Sally is a commited, hard-working professional. Sally easily fits into a team and contributes quality ideas and work. Her work ethic is superb and her experience and education is the \\"best of the best\\". She handles herself professionally even when pushed to do otherwise. She works hard to get the job done and to get it done on time. If people were being chosen to be on teams, she would be the first one chosen and the other teams would be disappointed that she wasn\'t on their team. I can highly recommend her and know without a doubt that anyone who hires her will be glad they did.”","Arthur Petrini “Sally is one of the best individuals I have ever worked with. Her technical skills are outstanding and her work ethic is second to none. Sally has taken on some of the more difficult tasks for our team and has completed them on time and with 100% accuracy. Her paersonality is upbeat and she always has a good word for everyone. She would be an asset to any company in need of her skill set”"]'] User: ['Jay Gaynor', 'Experienced product management leader with deep knowledge of development, scrum management, and automated marketing.', 'Software Engineering Manager at Duquesne Light Company', 'Duquesne Light Company', '[{"company":"Duquesne Light Company","company_id":"duquesne-light-company","industry":"Utilities","location":"Pittsburgh, Pennsylvania, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Duquesne Light Company","title":"Software Engineering Manager"}],"url":"https://www.linkedin.com/company/duquesne-light-company"},{"company":"Target","company_id":"target","location":"Greater Pittsburgh Area","positions":[{"description":"Product Owner of Artificial Intelligence teams building products across diverse business units at Target. Product Owner of Artificial Intelligence teams building products across diverse business units at Target.","duration":"Aug 2015 Sep 2020 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 2020","start_date":"Aug 2015","subtitle":"Target","title":"Product Owner"}],"url":"https://www.linkedin.com/company/target"},{"company":"Pittsburgh Pot Pie","company_id":null,"location":"Greater Pittsburgh Area","positions":[{"description":"Delivering scrumptious frozen chicken pot pies and shepherd\'s pot pies all over the Pittsburgh area. Our pies are made from scratch and come ready to bake - just pop it in the oven for a delicious meal that\'s a fun comfort-food alternative to pizza night.Visit http://www.pittsburghpotpie.com to order today! Delivering scrumptious frozen chicken pot pies and shepherd\'s pot pies all over the Pittsburgh area. Our pies are made from scratch and come ready to bake - just pop it in the oven for a delicious meal that\'s a fun comfort-food alternative to pizza night.Visit http://www.pittsburghpotpie.com to order today!","duration":"Jan 2016 Jan 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2020","start_date":"Jan 2016","subtitle":"Pittsburgh Pot Pie","title":"Owner"}],"url":""},{"company":"Technical and Business Advising to Startups","company_id":null,"location":"","positions":[{"description":"Technical and Business Advising and early-stage application development. Helping entrepreneurs implement their product, recruit talent, and make solid infrastructure and architecture decisions.ThoughtfulHusband/Lily & Strum - Team member during StartupWeekend and for a few months afterward. Helped to craft the message and technical architecture that led to a #1 finish at StartupWeekend.PoweredAnalytics - Platform DevelopmentNymbus - Part of the StartupWeekend team, and advisor, developer, and team member afterward.","duration":"Sep 2012 Sep 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2016","start_date":"Sep 2012","subtitle":"Technical and Business Advising to Startups","title":"Technical and Business Advisor"}],"url":""},{"company":"SnapRetail","company_id":"snapretail","location":"Greater Pittsburgh Area","positions":[{"description":"Led the development team to improve current product and build new supporting products.Built systems to improve reliability of core systems including delivery of emails.Led Business Development efforts to negotiate partnerships in e-commerce and payment processing. Led the development team to improve current product and build new supporting products.Built systems to improve reliability of core systems including delivery of emails.Led Business Development efforts to negotiate partnerships in e-commerce and payment processing.","duration":"Feb 2014 Jul 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2015","start_date":"Feb 2014","subtitle":"SnapRetail","title":"Director of Engineering"}],"url":"https://www.linkedin.com/company/snapretail"},{"company":"Acatar","company_id":"acatar","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Oct 2013 Feb 2014 5 months","duration_short":"5 months","end_date":"Feb 2014","start_date":"Oct 2013","subtitle":"Acatar","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/acatar"},{"company":"Victory Media Inc.","company_id":"victory-media-inc-","location":"Greater Pittsburgh Area","positions":[{"description":"Led an effort to transition from datacenter hosting to cloud hosting for lower cost and dramatically higher disaster recovery functionality.Led the effort to rebuild digital products to use responsive design, CMS, and a site design that had a major traffic and sales impact.Contributed to product and strategy decisions regarding brands and IT infrastructure. Led an effort to transition from datacenter hosting to cloud hosting for lower cost and dramatically higher disaster recovery functionality.Led the effort to rebuild digital products to use responsive design, CMS, and a site design that had a major traffic and sales impact.Contributed to product and strategy decisions regarding brands and IT infrastructure.","duration":"Oct 2012 Oct 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2013","start_date":"Oct 2012","subtitle":"Victory Media Inc.","title":"Web Architect"}],"url":"https://www.linkedin.com/company/victory-media-inc-"},{"company":"Brunner, Inc.","company_id":"brunner-inc","location":"Greater Pittsburgh Area","positions":[{"description":"April 2012 - October 2012 as Director of Application DevelopmentAugust 2010 - April 2012 as Lead Application DeveloperAugust 2009 - August 2010 as Application Developer ConsultantMay 2007 - August 2009 as Application Developer April 2012 - October 2012 as Director of Application DevelopmentAugust 2010 - April 2012 as Lead Application DeveloperAugust 2009 - August 2010 as Application Developer ConsultantMay 2007 - August 2009 as Application Developer","duration":"Jun 2007 Oct 2012 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2012","start_date":"Jun 2007","subtitle":"Brunner, Inc.","title":"Director of Application Development"}],"url":"https://www.linkedin.com/company/brunner-inc"},{"company":"ColdCypress","company_id":"coldcypress","location":"","positions":[{"description":"Developing add-in modules and external utilities for time-card and accounting software. Developing add-in modules and external utilities for time-card and accounting software.","duration":"Jan 2010 Oct 2010 10 months","duration_short":"10 months","end_date":"Oct 2010","start_date":"Jan 2010","subtitle":"ColdCypress","title":"Contractor Software Engineer"}],"url":"https://www.linkedin.com/company/coldcypress"},{"company":"JSA Architects","company_id":"jsa-architects","location":"","positions":[{"description":"Responsible for overall Linux, Lotus Notes, and Windows server support, purchasing support, and desktop support. Responsible for overall Linux, Lotus Notes, and Windows server support, purchasing support, and desktop support.","duration":"Feb 2009 Aug 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2010","start_date":"Feb 2009","subtitle":"JSA Architects","title":"Part-Time IT Manager"}],"url":"https://www.linkedin.com/company/jsa-architects"},{"company":"ServiceLink","company_id":"servicelink","location":"","positions":[{"description":"Working on the REOLink team, a .NET, SQL 2005, BizTalk team. Working on the REOLink team, a .NET, SQL 2005, BizTalk team.","duration":"Jul 2009 Jan 2010 7 months","duration_short":"7 months","end_date":"Jan 2010","start_date":"Jul 2009","subtitle":"ServiceLink","title":"Contractor Software Engineer"}],"url":"https://www.linkedin.com/company/servicelink"},{"company":"Nomad Networks","company_id":"nomad-networks","location":"","positions":[{"description":"Developing real estate valuation, comparison, and planning software. Developing real estate valuation, comparison, and planning software.","duration":"Jan 2006 Jun 2007 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2007","start_date":"Jan 2006","subtitle":"Nomad Networks","title":"Software Developer"}],"url":"https://www.linkedin.com/company/nomad-networks"}]', '["Jennifer Nauman “Jay is one of those guys you just can\'t do without. He has a \\"get it done\\" attitude that can\'t be matched -- and believe me, he will always find a way to get it done. I worked with Jay on several business development projects and was always impressed with his professionalism, his aptitude for flexible software development and his creative and innovative ideas. I would literally jump at the chance to work with Jay again. ”","John Campbell “Jay consistently delivers the highest quality software products on time and within budget. Jay demonstrates deep understanding of software and web architecture as well as business model and opportunity analysis. Jay is dependable, fun to work with and the consummate professional.”"]']### Assistant: The agent's job is to provide technical and business advising to startups. Today, the user is reaching out to the agent because they need guidance on implementing their product and making solid infrastructure and architecture decisions.
### Human: Agent: ['Chris Robinson', "Highly experienced senior web designer/developer, with a wealth of knowledge in hand-coding many different languages as well as design disciplines. I've sold well over $2 million dollars in sales to date garnering 30,000+ trusted buyers on the Envato Marketplaces. I've had the pleasure of working with companies such as Vistage, Guitar.com, Bring a Trailer, Keller Williams, Berkshire Hathaway, RE/MAX, Coldwell Banker, Compass, Douglas Elliman, Big Block Realty, Sotheby's International Realty, Coldwell Banker, eXp Realty, Wolfnet, Hargrave Custom Yachts, Halbert Construction, Hearts&Minds, HomeUnion, Envato, StayFurnished, SkinWear, AmBience Day Spa at Barona Resort & Casino, LimoAnywhere, Karltons Limousine and many others. In 2001 I started with graphic & print design for small businesses, eventually working for a few startups and initially self-taught in web design and development. In 2005 I made the decision to go college where I earned an A.A.S in Graphic Design and a B.A.S. in Multimedia Design with an emphasis in Web Design & Development. From there I worked for a few more startups everything from eCommerce for Automotive Accessories to UI/UX Design for Social Networks, in 2008 I landed a job as a Senior Web Designer/Developer at the San Diego Union-Tribune where I stayed until January of 2012, then pursuing working for myself full time focused in WordPress design & development. Background in WordPress I started tinkering and reverse-engineering the original Kubrick theme for WordPress way back in 2005, built a few small sites based on that old classic. That lead me to designing & developing my first premium WordPress theme for the real estate market which I uploaded to Themeforest in Dec, 2008. Now I'm not a one trick pony I've also designed and developed many, many custom sites for clients from all over the world in all kinds of industries. Those jobs range from the small mom-and-pop shops all the way up to multi-million dollar corporations. Specialties: Photoshop, Illustrator, InDesign, Sublime Text, TextMate, HTML5, CSS, jQuery, WordPress, PHP, Django, Handlebars, Ellington, Ghost, SVN, GIT", 'Building the Future of WordPress Products & Services for Real Estate Agents & Brokers', 'AgentUbiquity, Inc.', '[{"company":"AgentUbiquity, Inc.","company_id":"agentubiquity","industry":"Internet","location":"San Diego, California, United States","positions":[{"description":"A platform offering free lead generating social profiles for real estate agents, brokers, and teams with a recommendation engine for buyers seeking in their local area. A platform offering free lead generating social profiles for real estate agents, brokers, and teams with a recommendation engine for buyers seeking in their local area.","duration":"Aug 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Aug 2020","subtitle":"AgentUbiquity, Inc.","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/agentubiquity"},{"company":"Contempo Creative Inc.","company_id":"contempo-creative","location":"San Diego, CA","positions":[{"description":"Started as a small freelance graphic design studio, slowly matured into web design & development around 2005, got into WordPress during its infancy in 2007, sold various premium WordPress themes from 2008 to 2020. We now specialize in premium WordPress products for the Real Estate niche, well over $2 million dollars in sales to date with 30,000+ customers, and growing every day. I\'ve also had the pleasure of working with companies such as Vistage, Guitar.com, Bring a Trailer, Keller Williams, Berkshire Hathaway, RE/MAX, Coldwell Banker, Compass, Douglas Elliman, Big Block Realty, Sotheby\'s International Realty, Coldwell Banker, eXp Realty, Wolfnet, Hargrave Custom Yachts, Halbert Construction, Hearts&Minds, HomeUnion, Envato, StayFurnished, SkinWear, AmBience Day Spa at Barona Resort & Casino, LimoAnywhere, Karltons Limousine and many others.","duration":"Jan 2001 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"Jan 2001","subtitle":"Contempo Creative Inc.","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/contempo-creative"},{"company":"The San Diego Union-Tribune","company_id":"the-san-diego-union-tribune","location":"","positions":[{"description":"Web Design & Development, iPhone App Design & Development Web Design & Development, iPhone App Design & Development","duration":"Jun 2008 Jan 2012 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2012","start_date":"Jun 2008","subtitle":"The San Diego Union-Tribune","title":"Senior Web Designer/Developer"}],"url":"https://www.linkedin.com/company/the-san-diego-union-tribune"},{"company":"Expand International","company_id":"expand-international","location":"San Diego, CA","positions":[{"description":"Web Design & Development, Large Format Print Design and Prepress. Web Design & Development, Large Format Print Design and Prepress.","duration":"Jan 2007 May 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2008","start_date":"Jan 2007","subtitle":"Expand International","title":"Senior Designer"}],"url":"https://www.linkedin.com/company/expand-international"}]', '["Tom Mallory “Chris is a strong digital designer with an innate sense for what works on the web. His work is clean and inviting and effective in attracting readers. Chris is also technically adept, able to troubleshoot problems and get them fixed. I enjoyed working with Chris on projects and designs. He is receptive to constructive criticism, swift to find design solutions and keeps an even keel.”","Randy Everett “Chris will immediately upgrade any development team with his exceptional and diverse skill set! As a designer on my team, I could count on Chris to design some amazing sites, graphics, and logos to meet and exceed the needs of our projects. I recommend that you consider him a top candidate for any design position.”"]'] User: ['Ashley Guza', 'I am a creative, driven, intelligent and experienced individual who has spent her career in visual merchandising and marketing. I have an extensive background in fashion with an eye for design. I am adaptable to a continuously changing market and industry. My experiences span from the Midwest to the East Coast.', 'Passionate designer focused on creating great UX/UI in both physical and digital spaces to solve user problems and create better products.', 'Freelance Marketing and Creative Services', '[{"company":"Freelance Marketing and Creative Services","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"May 2016","subtitle":"Freelance Marketing and Creative Services","title":"Marketing and Branding Professional Consultant"}],"url":""},{"company":"Forever 21","company_id":"forever-21","location":"","positions":[{"description":"-Consistently achieved top average unit retail sales through creative merchandisingaesthetics including: all mannequins, interior and exterior window displays.-Analyzed field merchandising reports and key performance indicators to identifyopportunity areas for merchandising and creative adjustments.-Created floor plans and window displays to reflect current market trends and eachstores customer base demographic.-Cultivated and trained the visual team and store associates, through workshops onvisual standards, current trends and new styling techniques.-Participated in the execution of new store openings and remodel projects.","duration":"Aug 2013 May 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2016","start_date":"Aug 2013","subtitle":"Forever 21","title":"Multi-Unit Visual Merchandising Manager"}],"url":"https://www.linkedin.com/company/forever-21"},{"company":"Model Management Group (MMG)","company_id":"model-management-group-mmg-","location":"New York, New York","positions":[{"description":"- Styled all new models and talent for weekly photo-shoots.-Provided stylistic direction and created looks to increase marketability and versatilityfor each client and the company.-Created strong relationships with fashion designers and fashion houses to pulllooks for each shoot.-Collaborated cross-functionally with: photographers, agency department leaders,and on-set talent to achieve desired creative direction and the highest standards. - Styled all new models and talent for weekly photo-shoots.-Provided stylistic direction and created looks to increase marketability and versatilityfor each client and the company.-Created strong relationships with fashion designers and fashion houses to pulllooks for each shoot.-Collaborated cross-functionally with: photographers, agency department leaders,and on-set talent to achieve desired creative direction and the highest standards.","duration":"Nov 2012 Oct 2014 2 years","duration_short":"2 years","end_date":"Oct 2014","start_date":"Nov 2012","subtitle":"Model Management Group (MMG)","title":"Head Fashion Stylist"}],"url":"https://www.linkedin.com/company/model-management-group-mmg-"},{"company":"SCBMI, INC. JOCELYN & ANNABELLE NEW YORK","company_id":null,"location":"New York, New York","positions":[{"description":"- Spearheaded and executed the full redesign project for both labels’ websitesincreasing traffic by 85%.- Increased social media followers by 95% through increased daily activity andforming relationships with key influencer\'s and bloggers.-Talent acquisition for: photographers, makeup artists, hair stylists, models and photoeditors for seasonal campaign shoots.-Created e-Blasts, press kits and press releases.-Planned and executed trade-shows, trunk-shows and Fashion’s Night Out events.","duration":"Jul 2011 Nov 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2012","start_date":"Jul 2011","subtitle":"SCBMI, INC. JOCELYN & ANNABELLE NEW YORK","title":"Director Of Marketing And Public Relations"}],"url":""},{"company":"Fourth Floor Fashion","company_id":"fourth-floor-fashion","location":"Greater New York City Area","positions":[{"description":"-Lead a team of visual freelancers for designated projects and a seasonal floor set throughout all 6 Manhattan locations -Constructed visual props utilized in each of the stores -Collaborated with store managers on their sales trends, and created the store map.-Conducted training workshops along side the Area Visual Manager with the staff in every location post floor-set -Lead a team of visual freelancers for designated projects and a seasonal floor set throughout all 6 Manhattan locations -Constructed visual props utilized in each of the stores -Collaborated with store managers on their sales trends, and created the store map.-Conducted training workshops along side the Area Visual Manager with the staff in every location post floor-set","duration":"Jun 2011 Jul 2011 2 months","duration_short":"2 months","end_date":"Jul 2011","start_date":"Jun 2011","subtitle":"Fourth Floor Fashion","title":"Club Monaco Freelance Visual Merchandiser"}],"url":"https://www.linkedin.com/company/fourth-floor-fashion"},{"company":"Maurices","company_id":"maurices","location":"","positions":[{"description":"-Awarded, Visual Mani for exceptional creative store visuals, trend knowledge, and high sales achievement. -Lead full staff meetings on trends, creative visual merchandising techniques, style fittings, and how to style customers for their specific body type. -Plan, lead, and organized, all visual merchandising changes and projects.-Plan, style, and execute events for the store; fashion shows, and charity events • Built and maintained lasting customer relationships which increased profit margins, and personal sales goals.","duration":"Jul 2008 Jun 2011 3 years","duration_short":"3 years","end_date":"Jun 2011","start_date":"Jul 2008","subtitle":"Maurices","title":"Fashion Expert, Assistant Manager"}],"url":"https://www.linkedin.com/company/maurices"},{"company":"Grand Central Magazine","company_id":"grand-central-magazine","location":"","positions":[{"description":"-Reported on the newest fashion trends and, \\"designers to watch\\". -Created, styled, and launched the first seasonal look book. -Styled photo shoots for editorial articles. -Reported on the newest fashion trends and, \\"designers to watch\\". -Created, styled, and launched the first seasonal look book. -Styled photo shoots for editorial articles.","duration":"Sep 2007 May 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2011","start_date":"Sep 2007","subtitle":"Grand Central Magazine","title":"Fashion Editor"}],"url":"https://www.linkedin.com/company/grand-central-magazine"},{"company":"ESCADA","company_id":"escada","location":"Greater New York City Area","positions":[{"description":"-Conducted competitive shopping and trend analysis report and presentation to prepare for the buying of the Spring/Summer 2011 collections for all Escada stores. -Styled models in key looks for Market Week Spring/Summer 2011.-Analyzed the sell through of previous season collections to cater to each stores clientele. -Prepared reporting on the new collections prior to Market Week. -Conducted competitive shopping and trend analysis report and presentation to prepare for the buying of the Spring/Summer 2011 collections for all Escada stores. -Styled models in key looks for Market Week Spring/Summer 2011.-Analyzed the sell through of previous season collections to cater to each stores clientele. -Prepared reporting on the new collections prior to Market Week.","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"ESCADA","title":"Buying Intern"}],"url":"https://www.linkedin.com/company/escada"},{"company":"Shoe Dept.","company_id":"shoe-dept.","location":"","positions":[{"description":"-Recognized for high trend and product knowledge, leading to increased sales and customer loyalty. -Designed creative window displays showcasing new products.-Provided individual shoe fittings for customers. -Recognized for high trend and product knowledge, leading to increased sales and customer loyalty. -Designed creative window displays showcasing new products.-Provided individual shoe fittings for customers.","duration":"Apr 2004 Aug 2007 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2007","start_date":"Apr 2004","subtitle":"Shoe Dept.","title":"Stylist and Fit Specialist"}],"url":"https://www.linkedin.com/company/shoe-dept."}]', '["Felicia Ngatino “Ashley is a great supervisor who has made me proud to work for her when I was an intern for SCBMI, INC. She is always full of energy and creative in her work for PR/Marketing at SCBMI, INC. She has great leadership skills, strong organizational abilities, and a quickness to learn; she clearly has an amazing understanding and appreciation for every task she has dealt with. Ashley\'s involvement in the company is absolutely an instrument to its success.”","Erin Johnson “It was a great pleasure working with Ashley! She is full of creativity and excitement! She has a true passion for the fashion industry! Ashley is not afraid to take on a challenge and do whatever it takes to work through it. She is intelligent, fashionable, and determined!”"]']### Assistant: The agent's job is to build the future of WordPress products & services for real estate agents & brokers. Today, the agent is reaching out to the user because they need to collaborate on creating a visually appealing and user-friendly website for a real estate project.
### Human: Agent: ['Kwame Bamfo-Agyei', 'Engineering project manager with over fifteen years of experience in new product development, quality assurance, and reliability engineering.Core Competencies:Project Management, Reliability Engineering, Failure / Root Cause Analysis, Failure Modes & Effects AnalysisTechnical Skills:Microsoft Project, ReliaSoft Suite, MiniTab, Microsoft Office SuiteFamiliarity With:Six Sigma & Lean Principles e.g. 5S (Visual Management), Kaizens, 3-in-1 Problem Solving, 5 Whys, Cause and Effect Diagrams and Trees, Poka-Yoke, Gage R&R, DMAIC Methodology, DoE, KPI Boards', 'Engineering Project Manager', 'Duke Manufacturing Co.', '[{"company":"Duke Manufacturing Co.","company_id":"duke-manufacturing-co.","industry":"Electrical/Electronic Manufacturing","location":"Greater St. Louis Area","positions":[{"description":"","duration":"Dec 2013 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Duke Manufacturing Co.","title":"Software QA Manager"}],"url":"https://www.linkedin.com/company/duke-manufacturing-co."},{"company":"Crane Merchandising Systems","company_id":"cranemerchandising","location":null,"positions":[{"description":"","duration":"Sep 2010 Dec 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2013","start_date":"Sep 2010","subtitle":"Crane Merchandising Systems","title":"Lead Reliability Engineer"},{"description":"","duration":"Sep 2010 Dec 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2013","start_date":"Sep 2010","subtitle":"Crane Merchandising Systems","title":"Engineering Manager"},{"description":"","duration":"Apr 2007 Sep 2010 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2010","start_date":"Apr 2007","subtitle":"Crane Merchandising Systems","title":"Reliability / Test Engineer"}],"url":"https://www.linkedin.com/company/cranemerchandising"},{"company":"Emerson Motor Company - now Nidec Motor Corporation","company_id":"emerson-motor-company","location":"","positions":[{"description":"","duration":"2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"2000","subtitle":"Emerson Motor Company - now Nidec Motor Corporation","title":"Tribology Engineer"}],"url":"https://www.linkedin.com/company/emerson-motor-company"}]', '["Erik Olsen “During my time at Crane Merchandising I worked with the Engineering Team on several projects and if Kwame was involved or leading the projects the objectives were always clear and there was no \'scope creep\' or major changes to the processes involved without careful consideration of the impact of said changes. His engineering and troubleshooting skills - even when applied outside his normal realm of work - are top notch and bring value to every project he is involved with. If given the chance I would happily be part of any team of his no matter the project.”","Antonio Brooks “Kwame is a very intelligent and resourceful manager. He has an extremely pleasant personality and is very approachable. He does not micro-manage and provides very detailed explanations of what he needs in order for you to complete your job. I enjoy working with Kwame and would recommend him and his style of management to anyone.”"]'] User: ['Carly Stapleton', 'Customer obsessed business operations executive skilled in cross-functional leadership, team development, corporate strategy and implementation in both start-up & large corporate environments. Experience in ecommerce, direct sales, tech and marketing industries. Passionate about growing businesses, problem solving, and creating a direct, positive impact on the lives of employees and customers. My super power is connecting partners across business units and levels of seniority to drive cross-functional alignment, strategy and execution.', 'Co-Founder and COO at Rebecca Allen, Inc.', 'Rebecca Allen, Inc.', '[{"company":"Rebecca Allen, Inc.","company_id":"rebecca-allen-inc","industry":"Apparel & Fashion","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Rebecca Allen, Inc.","title":"Co-Founder and COO"}],"url":"https://www.linkedin.com/company/rebecca-allen-inc"},{"company":"Retail, eCommerce, Digital Marketing and MLM Strategy","company_id":null,"location":"","positions":[{"description":"","duration":"May 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"May 2018","subtitle":"Retail, eCommerce, Digital Marketing and MLM Strategy","title":"Consultant"}],"url":""},{"company":"Stella & Dot Family of Brands","company_id":"stelladot","location":null,"positions":[{"description":"• Acting General Manager of KEEP Collective. Owned full brand P&L, drove business strategy & execution, and brand team leadership and development with oversight over Merchandising, Marketing, Creative. Accountable to executive team and board; • Owned Compensation Plan strategy, roll-out and success. Exceeded revenue and operating cost targets while aligning with industry standards and increasing Business Owner sales and success; • Led training teams to onboard, develop and support sales force of 10,000+ Business Owners; • Drove sales and engagement through core motivation programs including incentives and events. Owned business strategy of all Business Owner events including annual sales conference for 1,000+ business owners as well as twice-annual training tours. Key achievement/projects • Grew KEEP Collective to $50MM and 10,000+ Independent Business Owners in first two years; • Led KEEP Collective’s International expansion and launch in Canada; • Created KEEP Collective Field Development organization to lead Business Owner Incentives, Events, Training, Coaching, and Communications; • Evolved business model from predominantly in-person sales to predominantly online sales, reaching an ever-growing base of people looking for a flexible side gig.","duration":"Dec 2017 Apr 2018 5 months","duration_short":"5 months","end_date":"Apr 2018","start_date":"Dec 2017","subtitle":"Stella & Dot Family of Brands","title":"Acting General Manager, Senior Director of Field Development - KEEP Collective Brand"},{"description":"Drive core recruitment and revenue metrics of independent sales field through compensation, incentives, events, recognition, training and communications.","duration":"Sep 2015 Dec 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2017","start_date":"Sep 2015","subtitle":"Stella & Dot Family of Brands","title":"Director, Field Development, KEEP Collective Brand"},{"description":"Develop programs and initiatives that drive Stylist Sign Up, Retention and Deligh tand manage cross-functional partners through implementation. Manage executive-level cross-functional stakeholders to drive key initiatives that reduce Stylist friction and increase Stylist business metrics. Implemented and manage the Stylist Community to foster discussions, relationships, and provide support to the field of Stylists, driving key business metrics. Manage Stylist Relations team to be the best Stylist Advocates in their businesses.","duration":"May 2014 Aug 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2015","start_date":"May 2014","subtitle":"Stella & Dot","title":"Director of Field Enablement"},{"description":"","duration":"Oct 2013 May 2014 8 months","duration_short":"8 months","end_date":"May 2014","start_date":"Oct 2013","subtitle":"Stella & Dot","title":"Senior Manager of Field Enablement"},{"description":"I lead the rock star Stylists Relations team to be the best Stylist Advocates in the company. I am responsible for managing and developing a small team of associates responsible for supporting our stylist base across policy development, compliance, mediation, reporting, leads, assignments and more. I oversee the Stylist Handbook and Compensation Plan and evolve both to meet the changing needs of our business. By partnering cross functionally, specifically with our Field Development, Marketing, Customer Care and Engineering teams, I create and improve solutions that meet our Stylists needs. In addition to managing the monthly rhythms of the business, I am responsible for developing programs and initiatives that drive Stylist Sign Up, Retention and Delight.","duration":"Jan 2013 Oct 2013 10 months","duration_short":"10 months","end_date":"Oct 2013","start_date":"Jan 2013","subtitle":"Stella & Dot","title":"Stylist Relations Manager"}],"url":"https://www.linkedin.com/company/stelladot"},{"company":"Walmart.com","company_id":"walmart","location":null,"positions":[{"description":"• Managed the daily operations of the Gift Cards business. Led business operations, merchandising, inventory planning, and cross-functional relationships with marketing, site merchandising, tech and finance teams; • Drove B2B revenue growth by managing core B2B accounts;• Managed vendors to maximize sales of Walmart gift cards and 3rd Party Gift Cards. Defined and implemented growth strategies to optimize operations and assortment; • Managed all financial KPI’s for the department and all sub-categories.","duration":"Jan 2011 Jan 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2013","start_date":"Jan 2011","subtitle":"Walmart.com","title":"Associate Business Manager"},{"description":"Manage the visual merchandising presentation within product categories to best respond to customer demand in order to grow sales and market share while considering branding objectives and guidelines. Analyze reports on traffic, sales, conversion, departure and search data as well as customer & competitor research to understand customers’ behaviors and needs and react accordingly, working closely with the Analytics, Category Site Merchandising, Merchandising, Marketing, Creative Marketing, Editorial and Imagery teams to ensure optimal customer experience.","duration":"Dec 2008 Jan 2011 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2011","start_date":"Dec 2008","subtitle":"Walmart.com","title":"Site Merchandiser"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"The McGraw-Hill Companies","company_id":"spglobal","location":"","positions":[{"description":"Key Responsibilities - Function as departmental liaisons to Editorial, Production and Marketing, with all of the manuscript preparation and tracking of computer books. Work with the Editorial Team and authors to develop, edit and maintain an author submission and production schedule. Ensure that all paperwork, proposals, P.O\'s check requests and other invoices are executed and tracked. Manage art test through production, and work with Project Editorial to guide authors in the formatting and submissions.Communications - Serve as main point of contact for authors from concept to completion of the book creation process. Serve as main point of contact internally on all books, across the departments. Create and maintain procedural documents, and write internal departmental communications.","duration":"Aug 2006 Dec 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2008","start_date":"Aug 2006","subtitle":"The McGraw-Hill Companies","title":"Acquisitions Coordinator"}],"url":"https://www.linkedin.com/company/spglobal"},{"company":"Charlton","company_id":"charlton","location":"","positions":[{"description":"Direct marketing company specializing in the Cable industryFinance - Responsible for accounts generating over $2.8 million in revenue within 10 months, managed projects to budget caps and provided forecasting accruals.Client Relations - Managed all national projects at the corporate level for multiple cable providers, and upon project success, developed and managed spin-off projects.Marketing - Scripted complex marketing campaigns, problem solved by analyzing complicated branching techniques, designated the corporate expert for new product launch. Ran successful marketing campaigns for over 20 markets with largest cable operator.Project Management - Started and managed concurrent marketing campaigns, assessed performance and made follow-through recommendations for action, monitored campaigns and provided a variety of resources for success.Team Management - Created and maintained training documentation, trained and managed multiple teams of associates from 10-30 people.","duration":"May 2003 Aug 2006 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2006","start_date":"May 2003","subtitle":"Charlton","title":"Account Manager"}],"url":"https://www.linkedin.com/company/charlton"}]', '["Chesson Duncan “I had the pleasure of working with Carly for several years at Stella & Dot as a collaborator and also as a direct report. Carly is one of the smartest people I have ever worked with. She has a strategic, client-focused mindset. She is a creative problem solver who is able to provide a 360 perspective when working toward a solution. Aside from her enormous talent and contributions, Carly is the definition of a leader. She is a team player who is able to pull out the best in people and has the ability to challenge you in a way that is motivating and encouraging. She gives 110% to her work and her team and it shows in the results. I am fortunate for having worked alongside her for many years. ”","Jason Topel “I managed Carly for two years at Walmart.com, and she was a tremendous asset to our team. Carly has a knack for data analysis, strong communication and partner management skills, and the ability to think both tactically and strategically to deliver on the goals of the business. I\'ll miss working with her!”"]']### Assistant: The agent's job is to connect partners across business units and levels of seniority to drive cross-functional alignment, strategy, and execution. Today, the agent is reaching out to the user because they need to discuss potential partnership opportunities between their respective companies.
### Human: Agent: ['Cheang Sin (Max)', 'Experienced Account Manager with a demonstrated history of working in the food production industry. Skilled in Negotiation, Food & Beverage, Fast-Moving Consumer Goods (FMCG), Consumer Products, and Language Development. Strong sales professional with a Diploma focused in Graduate Gemologist from Gemological Institute of America.', 'Field Sales Consultant at Sunrun', 'Sunrun', '[{"company":"Sunrun","company_id":"sunrun","industry":"Solar Electric Power Generation","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Sunrun","title":"Field Sales Consultant"}],"url":"https://www.linkedin.com/company/sunrun"},{"company":"AMERICA TOHKIN ENTERPRISES, INC.","company_id":"america-tohkin-enterprises-inc.","location":"","positions":[{"description":"","duration":"Apr 2019 Dec 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2021","start_date":"Apr 2019","subtitle":"AMERICA TOHKIN ENTERPRISES, INC.","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/america-tohkin-enterprises-inc."},{"company":"Lee Kum Kee USA","company_id":"lee-kum-kee-usa","location":"City of Industry","positions":[{"description":"","duration":"Jun 2008 Apr 2019 10 years 11 months","duration_short":"10 years 11 months","end_date":"Apr 2019","start_date":"Jun 2008","subtitle":"Lee Kum Kee USA","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/lee-kum-kee-usa"},{"company":"Asian Buffet","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Jun 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jun 2008","start_date":"Jan 2005","subtitle":"Asian Buffet","title":"Restaurant Manager"}],"url":""},{"company":"Jade Museum","company_id":null,"location":"Kuala Lumpur, Malaysia","positions":[{"description":"","duration":"Dec 2002 Jan 2005 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2005","start_date":"Dec 2002","subtitle":"Jade Museum","title":"Graduate Gemologist"}],"url":""}]', '["Solomon Yang (楊士賢) “I had the privilege of knowing Max over 10 years and he is a professional with very strong business development delivery in the Food Retail & Distribution industry. His reputation in the industry is well respected from his customer service & relationship delivery. I look forward to work alongside him and support him at any time.”","Andy Law “Max is a pleasure to work with. Always have the right attitude and passion for the job.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide field sales consultation for a solar electric power generation company. Today, the user is reaching out to the agent because they need assistance with negotiating a contract for solar panel installation at their healthcare facility.
### Human: Agent: ['Samone Renee Marion, Ph.D MHC', 'The heart of my teaching philosophy centers on the concept that effective teaching involves providing students with the fundamental tools they need to learn. I have had friends who would often raise the debate with regards the reasons why individuals react the way they do. Being a delicate matter and sensitive in discussing. I kept silent. However, while these friends talked about how and why such behavior surfaced in such people, my mind started to wonder why some behavior lead to taboo. This inspired me to explore and understand human behavior until I found myself finding some answers to the questions about one’s environment, family rearing and those outside of what is called normal. Since then, and at the same time, I also felt deep compassion for people and their circumstances. My undergraduate courses have provided me with a better understanding of how individuals behave. The genes, past experiences, environment, intrinsic motivation, covert and overt behaviors all assisted in shaping the mind. I never knew that all the debates I heard would develop my career. Today, when my peers asked me to talk about various issues of behavior, I don’t mind talking to them about possible reasons for an individual’s actions and behavior. I try to educate them in a humbling way on how to assist people with hope, vision and motivating them to take a different approach.', 'A willingness to learn and enhance my skills.', 'State of Michigan', '[{"company":"State of Michigan","company_id":"migovernment","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Sep 2008 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Sep 2008","subtitle":"State of Michigan","title":"State Employee"},{"description":"Assisting individuals with becoming Eligible for food, child care, medical benefits. Recerifying each customer every six and yearly to reassure he or she are still eligible for assistance.","duration":"Sep 2008 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Sep 2008","subtitle":"State of Michigan","title":"AP Worker"},{"description":"This a new position that begins July 5, 2016, in determining if individuals are approved or denied for state disability.","duration":"Jun 2016 Jul 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2017","start_date":"Jun 2016","subtitle":"State of Michigan","title":"Disability Examiner"}],"url":"https://www.linkedin.com/company/migovernment"},{"company":"Marions Counseling Services","company_id":null,"location":"United States","positions":[{"description":"Marion\'s Counseling Services, we are focused on the mental and emotional needs of our potential clients. We are driven to assist in the areas of Grief and Loss, Bariatric Counseling, Gambling Addictions and Substance Abuse","duration":"Mar 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Marions Counseling Services","title":"Owner"}],"url":""},{"company":"Detroit Recovery Project","company_id":"detroitrecoveryprojectinc","location":"Greater Detroit Area","positions":[{"description":"I am gaining hand on\'s experience with Master\'s, Bachelors level interns and Recovery Coaches in the area of addictions. How it all began, the process of recovery and maintaining sobriety through awareness.","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Detroit Recovery Project","title":"Clinical Psychology Intern"}],"url":"https://www.linkedin.com/company/detroitrecoveryprojectinc"},{"company":"Michigan Department of Health & Human Services","company_id":"michigan-department-of-health-&-human-services","location":"","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Jul 2017","subtitle":"Michigan Department of Health & Human Services","title":"Department of Health and Human Services"}],"url":"https://www.linkedin.com/company/michigan-department-of-health-&-human-services"},{"company":"Salvation Army","company_id":null,"location":"W. Fort Street","positions":[{"description":"Working at the Salvation Army as an intern student. Counseling beneficiaries within the organization with issues of substance abuse and domestic violence.","duration":"Nov 2011 Jan 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2013","start_date":"Nov 2011","subtitle":"Salvation Army","title":"Counseling Student ( Intern)"}],"url":""},{"company":"Sims counseling LLC","company_id":null,"location":"Ford Building Downtown Detroit","positions":[{"description":"As a intake worker, I initiate contact with new and returning clients, obtained insurance information, Michigan ID, personal data, and completed psych-social packet from the potential client.","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"Sims counseling LLC","title":"Intake Worker"}],"url":""},{"company":"Coalition on Temporary Shelter (COTS)","company_id":"coalition-on-temporary-shelter-cots-","location":null,"positions":[{"description":"I was worked at COTS for five years as a Shelter case-planner assisting homeless individuals and families find suitable housing and services to help them sustain affordable housing. Because of my exemplary skills in the community and company, I was promoted to Shelter Case-Manager and later became apart of a new piloted program that started shortly afterwards called Michigan Prisoner Re-entry Program (MPRI). This program was a smashing success.","duration":"Mar 2003 Aug 2008 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2008","start_date":"Mar 2003","subtitle":"Coalition on Temporary Shelter (COTS)","title":"Shelter and Michigan Prisoner Re-entry Case-Manager (MPRI)"},{"description":"My duties entailed proving homeless women, men, and families with temporary housing. A weekly case plan was created for finding employment, assisting the client with opening personal bank accounts, and providing on- site daycare if needed for the clients were gainfully employed. After 60-90 days available agency housing was offered.","duration":"Mar 2003 Aug 2008 5 years 6 months","duration_short":"5 years 6 months","end_date":"Aug 2008","start_date":"Mar 2003","subtitle":"Coalition on Temporary Shelter (COTS)","title":"Case-manager"}],"url":"https://www.linkedin.com/company/coalition-on-temporary-shelter-cots-"}]', '["“I know Samone to be a person who is serious about accomplishing any goal she has designated for herself. She maintains a professional attitude and upholds the ethical guidelines of the counseling profession. ”","“Samone is a great person, I would love to see samone ge her PHD in Mental Health Counseling.”"]'] User: ['Francine Sweet', "I am an enthusiastic individual with high expertise with my Master of Science in addiction counseling degree from Grand Canyon University and a Master of Psychology from Ashford University. I am highly skilled in several areas, including behavioral health counseling, relapse prevention, and mental health care. I display superb knowledge around substance use counseling and interventional treatment, having scored a 4.0 GPA during my studies towards my master's degree. I have a vast knowledge of intake assessments, individual/group counseling, treatment facility operations, case management, crisis intervention, and clinical practices. I am collaborative, patient, and empathetic, ready to excel and broaden my knowledge within the mental health care industry. Connect with me.", 'Master of Science in Addictions Counseling - MS at Grand Canyon University', 'Ashford University', '[{"company":"Ashford University","company_id":"ashford-university","industry":"E-Learning Providers","location":"","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Ashford University","title":"Student of Psychology (Masters)"}],"url":"https://www.linkedin.com/company/ashford-university"},{"company":"Student Ashford University - Master\'s Psychology","company_id":null,"location":"United States","positions":[{"description":"","duration":"Feb 2016 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Student Ashford University - Master\'s Psychology","title":"Graduate Student"}],"url":""},{"company":"The GEO Group, Inc.","company_id":"the-geo-group-inc","location":"Colorado Springs, Colorado Area","positions":[{"description":"","duration":"Nov 2017 Dec 2017 2 months","duration_short":"2 months","end_date":"Dec 2017","start_date":"Nov 2017","subtitle":"The GEO Group, Inc.","title":"Security/Operations Councelor"}],"url":"https://www.linkedin.com/company/the-geo-group-inc"}]', '["Clifton Sweet “Francine is a detailed oriented leader. She is dedicated to her cause, while thinking out of the box for any and all solutions possible. She manages with a spirit of excellence while brightening the office with a positive attitude. She certainly an asset to any company!”","Akilah Smith “Francine was dedicate and driven to produce effective and consistent results in her position. She was timely and always gave constructive feedback to improve the projects in which she was involved. Francine is someone who works well with others. Her positive attitude and skills make her a great asset to any company.”"]']### Assistant: The agent's job is to provide mental health counseling services, and today, the agent is reaching out to the user to discuss a potential collaboration on a relapse prevention program for substance abuse.
### Human: Agent: ['Cynthia Ly I SPC and PPMC', 'I am an Agile Product and Program Management Leader with proven abilities to lead teams, align business objectives, corporate strategies, and organization transformation to successfully implement the Financial Services industry. I have an extensive experience with collaborative and consensus-building leadership style aligning business executives/stakeholders to overcome business barriers, leverage existing or bring in innovative technologies to support revenue solutions for the next economic and heavily regulated industry. I have proven skills and expertise in implementing technologies, products, and services within industry standards and controls have reduced eliminated risk and exposure to regulatory sanctions for financial sectors of Banking, Property & Casualty, and Life institutions.', 'Product Management Executive', 'USAA', '[{"company":"USAA","company_id":"usaa","industry":"Financial Services","location":"San Antonio, Texas, United States","positions":[{"description":"","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"USAA","title":"Senior Director, Digital Product Management"}],"url":"https://www.linkedin.com/company/usaa"}]', '["“I had the pleasure of working alongside Cynthia while she transformed an organization into a strategic and product focused set of teams. The organization held its struggles that most companies share and she was able to drive progress by making the work visible while prioritizing based on value based decisions. She accomplished all this while obstacles were thrown her way. Cynthia allows herself to be vulnerable to feedback and betters herself from others perspectives. This is a trait I do not see often and appreciate every time I meet someone who can allow themselves this great reward. I would not only work with Cynthia again but would work FOR her. She is a leader like no other when it comes to strategy, transformations, value add and developing her teams. I plan on staying in touch with her in order to continue to learn and grow from her.”","“If you want to partner with someone that combines wisdom, \\"street smarts\\", and the sheer drive to accomplish strategic outcomes ... Cynthia is your person. Take all that and add some passion, conscious awareness, and someone who advocates for \\"being fully human\\" at work and life ... you definitely want Cynthia for leading your organization and teams. I had the pleasure of consulting with Cynthia in a role that transcended the \\"typical\\" consultant-client arrangement. I consider it an honor to know her.”"]'] User: ['Jovani Israel Gonzalez Bustos', 'Finance & Operations Executive with a 20+ years progressive career, mostly in manufacturing, metal-mechanic and automotive industry.', 'Operational Excellence Director - Global I&I at Comau', 'Comau', '[{"company":"Comau","company_id":"comau","industry":"Industrial Automation","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Comau","title":"Operational Excellence Director - Global I & I"},{"description":"","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"Comau","title":"Quality & Business Improvement Director - North America"},{"description":"","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Comau","title":"Business Improvement Director - North America"},{"description":"","duration":"Nov 2015 Jul 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2018","start_date":"Nov 2015","subtitle":"Comau","title":"Managing Director - MX"},{"description":"","duration":"Apr 2013 Oct 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2015","start_date":"Apr 2013","subtitle":"Comau USA","title":"Business Unit Controller - USA"},{"description":"","duration":"May 2011 Apr 2013 2 years","duration_short":"2 years","end_date":"Apr 2013","start_date":"May 2011","subtitle":"Comau MX","title":"CFO - MX"},{"description":"","duration":"Sep 2009 May 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2011","start_date":"Sep 2009","subtitle":"Comau (MX)","title":"Head of Controlling - MX"}],"url":"https://www.linkedin.com/company/comau"},{"company":"Hella","company_id":"hella","location":null,"positions":[{"description":"","duration":"May 2005 Jun 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2009","start_date":"May 2005","subtitle":"Hella","title":"Plant Controller"},{"description":"","duration":"Jul 2003 Apr 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2005","start_date":"Jul 2003","subtitle":"HELLA","title":"Project Controller"},{"description":"","duration":"Jan 2002 Jun 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2003","start_date":"Jan 2002","subtitle":"HELLA","title":"International Accounts Receivables"}],"url":"https://www.linkedin.com/company/hella"},{"company":"Sony Music Entertainment","company_id":"sony-music-entertainment","location":null,"positions":[{"description":"","duration":"Nov 1999 Dec 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2001","start_date":"Nov 1999","subtitle":"Sony Music Entertainment","title":"Financial Statements & Analysis Chief"},{"description":"","duration":"Dec 1998 Oct 1999 11 months","duration_short":"11 months","end_date":"Oct 1999","start_date":"Dec 1998","subtitle":"Sony Music Entertainment","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/sony-music-entertainment"},{"company":"Arthur Andersen (1885 -> 2002) Official","company_id":"arthur-andersen---2002-official-","location":"Mexico","positions":[{"description":"","duration":"1998 1998 less than a year","duration_short":"less than a year","end_date":"1998","start_date":"1998","subtitle":"Arthur Andersen (1885 -> 2002) Official","title":"Staff"}],"url":"https://www.linkedin.com/company/arthur-andersen---2002-official-"},{"company":"Sunbeam Mexicana","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Sunbeam Mexicana","title":"Analista Financiero"}],"url":""}]', '["Arturo Galindo Breton “Jovani was a great colleague. From him I learned not to leave loose ends and finish my work always with quality. He taught me to take challenges and overcome my weaknesses. It\'s a great leader, a great coach and his management skills are higher than average. I hope someday to work with him again.”","Jessica Oviedo “Es un profesional en todos los sentidos, tiene un buen liderazgo, desarrolla a su personal de manera ética y profesional logrando así el logro de sus metas de lo particular a lo general.”"]']### Assistant: The agent's job is to lead teams and implement strategies in the financial services industry, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in operational excellence and business improvement.

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