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### Human: Agent: ['Lotus Johnson', '* Computer Skills/Admin - MS Office, Slack, Zoom, Zendesk, client booking software, social media, promotional, inventory, service/retail tracking and analytics. * Marketing/Prospecting - Familiarity with social media (Facebook, Instagram, Twitter, Yelp), and classic prospecting. platforms for marketing, sales and retention purposes. * Management - Have managed teams of up to 8 employees * Client Advocacy * B2B, retail, and direct sales experience. * Public speaking in classroom and real life environments. * Mentoring/Educational development and implementation. * Project Coordination - Working with clients and vendors to achieve goals for products launches, collaborative projects, and special events. * Contract Collaboration - Coordination with other vendors during special events. * Reception, Troubleshooting, and Help desk phone experience. * Strong organizational and independent working skills in office, telecommuting and travel working environments.', 'Project Coordination . Session Stylist . Sales And Educational Consultant', 'True Salon (an Aveda Lifestyle location)', '[{"company":"True Salon (an Aveda Lifestyle location)","company_id":"true-salon-an-aveda-lifestyle-location-","industry":"Human Resources","location":"Las Vegas, Nevada, United States","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"True Salon (an Aveda Lifestyle location)","title":"Color Specialist"}],"url":"https://www.linkedin.com/company/true-salon-an-aveda-lifestyle-location-"},{"company":"Session Styles","company_id":null,"location":"Sacramento","positions":[{"description":"Independent Contractor/Consultant - Attract and retain clients using social media, referral, website and paid advertising. Consult with clients to achieve custom looks while focusing on individuality to create couture styles that are functional for the client’s needs. Track analytics including service logs, visit history, purchases, loyalty, retail, service, supply, inventory, and referrals using industry specific, Android, and Microsoft based software. Follow up with clients and prospects to ensure a trust building relationship. Manage assistants and independent education program for licensed, extended learning.","duration":"May 2017 Mar 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2020","start_date":"May 2017","subtitle":"Session Styles","title":"Official Hair Nerd"}],"url":""},{"company":"Sasha Salon","company_id":null,"location":"San Carlos","positions":[{"description":"Independent Contractor/Consultant - Attract and retain clients using social media, referral, website and paid advertising. Consult with clients to achieve custom looks while focusing on individuality to create couture styles that are functional for the client’s needs. Track analytics including service logs, visit history, purchases, loyalty, retail, service, supply, inventory, and referrals using industry specific, Android, and Microsoft based software. Follow up with clients and prospects to ensure a trust building relationship. Manage assistants and independent education program for licensed, extended learning.","duration":"Sep 2016 Sep 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2018","start_date":"Sep 2016","subtitle":"Sasha Salon","title":"Senior Stylist"}],"url":""},{"company":"Lotus Johnson - Freelance","company_id":null,"location":"Hawaiian Islands, Northern CA","positions":[{"description":"Owner/On Location Stylist - Built and preserved client base using up to date color/cutting/texture techniques, social media, and various promotional resources; worked with teammates to create a positive and light-hearted, relaxing atmosphere. Provided continual education opportunities; specialized in weddings, events, and art/photo productions. Managed all aspects of small business including, employment, supply, inventory, customer tracking and cost/profit analysis. Owner/On Location Stylist - Built and preserved client base using up to date color/cutting/texture techniques, social media, and various promotional resources; worked with teammates to create a positive and light-hearted, relaxing atmosphere. Provided continual education opportunities; specialized in weddings, events, and art/photo productions. Managed all aspects of small business including, employment, supply, inventory, customer tracking and cost/profit analysis.","duration":"Oct 2007 2016 9 years","duration_short":"9 years","end_date":"2016","start_date":"Oct 2007","subtitle":"Lotus Johnson - Freelance","title":"Freelance Stylist/Salon Owner at Oebius Salon"}],"url":""},{"company":"RUSK","company_id":null,"location":"Santa Cruz, CA, Monterey Bay and San Francisco Bay Area","positions":[{"description":"In Salon and Store Color Educator – Maintained product knowledge, performed demonstrations, and helped to troubleshoot color formulation issues. Instructed licensed stylists in classroom and real life environments. Acted as company liaison during product and supply transition and client acquisition. Traveled 80% and worked on location for most projects. Attended and supported trade shows. Assisted head stylists during platform presentations. Tracked product use during shows, classes and presentations.","duration":"Oct 2011 Feb 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2014","start_date":"Oct 2011","subtitle":"RUSK","title":"Educator and Product Representivive"}],"url":""},{"company":"Egidio\'s Hair Studio and Karma Salon","company_id":null,"location":"New Haven, CT","positions":[{"description":"Egidio\'s Hair StudioStylist/Assistant Manager Goldwell, TiGi - Maintained own clients, supervised new employee and receptionist training, ordered products/supplies, acted as manager when owner was away, created and implemented new marketing techniques, oversaw on-site wedding program, acted as liaison for charitable donations.Karma Salon Stylist Established and maintained client base, assisted owner with projects, assisted receptionist with phone duties during slow periods, helped manager with ordering and inventory, gained bulk of technique education.","duration":"Apr 2003 Oct 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2007","start_date":"Apr 2003","subtitle":"Egidio\'s Hair Studio and Karma Salon","title":"Stylist"}],"url":""},{"company":"ETRADE","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"Call Center Technical Support - Handled inbound technical support questions, assisted clients with software and hardware troubleshooting. Held special temporary title position as Y2K support team during Y2K transition. Call Center Technical Support - Handled inbound technical support questions, assisted clients with software and hardware troubleshooting. Held special temporary title position as Y2K support team during Y2K transition.","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"ETRADE","title":"Technical Support"}],"url":""}]', '["Lisa Ferrone “Lotus and I have worked together in a variety of ways over the years and have known each other for about a decade. Many of the skills she’s mastered in order to own and operate a salon and retail business, work remotely as a consultant, be a professional educator in the field of hair & make-up translate seamlessly into other fields and can’t be taught in a brief course of academic study anywhere. Lotus has a high degree of awareness of her strengths and skills, plenty of creative adaptivity, and is well-equipped to step into any other role that requires and can benefit from the many skills honed over decades of working with people in every branch of that skilled and licensed profession. ”","Jil Girvin “Roze is wonderful with hair. She one heck of a sweet heart as well.”"]'] User: ['Matt Weaver', 'Highly successful Senior Marketing Executive with versatile leadership experience in strategic marketing and branding, sales channel development, marketing communications, and product management in the financial and professional services industries.Specialties: Strategic Marketing Planning, Internal & External Communications, Team Leadership & Development, Product Positioning & Branding, Advertising & Promotions, Demand Generation, Focus Group & Market Research, Project Management & Budgeting, Sales Collateral & Support, Public & Media Relations, Social Media & Internet Marketing, Presentations & Training', 'Senior Vice President, Chief Marketing Officer at F&M Trust', 'F&M Trust', '[{"company":"F&M Trust","company_id":"f&m-trust-co-","industry":"Banking","location":null,"positions":[{"description":"","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"F&M Trust","title":"Senior Vice President, Chief Marketing Officer"},{"description":"","duration":"Dec 2014 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Dec 2014","subtitle":"F&M Trust Co.","title":"Senior Vice President, Marketing and Corporate Communications Manager"}],"url":"https://www.linkedin.com/company/f&m-trust-co-"},{"company":"IMRE","company_id":"imre","location":"Baltimore, Maryland Area","positions":[{"description":"Manage client relationships, develop strategies and communications plans, participate in new business outreach efforts, and direct account teams for key financial services clients including Travelers, Susquehanna Bank, Healthcare Solutions, Shore Bancshares, Sandy Spring Bank and PHH Arval.","duration":"Oct 2011 Nov 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2014","start_date":"Oct 2011","subtitle":"IMRE","title":"Account Manager, Financial Services"}],"url":"https://www.linkedin.com/company/imre"},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":"","positions":[{"description":"Provide marketing leadership for both national and regional business units in key geographies including Maryland, Pennsylvania, Virginia, Washington D.C., North Carolina, Indiana, Ohio, and Illinois. Manage firm marketing and sales support functions, overseeing a $1.25 million budget and ten-person team. Direct brand strategies, communications, campaign development, event and trade show marketing, and lead generation activities.","duration":"Sep 2008 Oct 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2011","start_date":"Sep 2008","subtitle":"Clifton Gunderson LLP","title":"Division Marketing Director"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Susquehanna Bank","company_id":"susquehanna-bank","location":"","positions":[{"description":"Lead the marketing division of Susquehanna Bank, a $3 billion regional bank and wholly owned subsidiary of Susquehanna Bancshares, Inc. (SBI), based in Western Maryland, the Greater Baltimore area, Southern Pennsylvania, and the Eastern Panhandle of West Virginia. Implement corporate and regional marketing and public relations initiatives and strategic plans in accordance with the company’s annual goals and objectives. Develop and expand opportunities to build customer relationships and profitable growth through the promotion of Susquehanna’s products and services.","duration":"Apr 2005 Sep 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2008","start_date":"Apr 2005","subtitle":"Susquehanna Bank","title":"Vice President and Marketing Manager"}],"url":"https://www.linkedin.com/company/susquehanna-bank"},{"company":"Farmers & Merchants Bank and Trust","company_id":null,"location":null,"positions":[{"description":"Manage the marketing, advertising, communications, and public relations efforts for Farmers & Merchants Bank and Trust, an $850 million community bank and wholly owned subsidiary of Susquehanna Bancshares, Inc. (SBI), based in Western Maryland and the Eastern Panhandle of West Virginia. Develop and implement marketing and sales promotion strategies targeting new customer acquisition and retention of existing customers. Assist retail and commercial banking divisions to identify business development opportunities and achieve company-wide sales objectives.","duration":"May 1999 Apr 2005 6 years","duration_short":"6 years","end_date":"Apr 2005","start_date":"May 1999","subtitle":"Farmers & Merchants Bank and Trust","title":"Assistant Vice President / Vice President and Marketing Manager"},{"description":"Oversee promotions, merchandising, direct mail, trade shows, networking events, targeted media campaigns, and public relations activities in support of new business development and market expansion efforts.","duration":"Jan 1995 May 1999 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 1999","start_date":"Jan 1995","subtitle":"Farmers & Merchants Bank and Trust","title":"Assistant Vice President, Advertising and Public Relations Manager"}],"url":""},{"company":"VA Medical Center","company_id":"va-medical-center","location":"","positions":[{"description":"• Plan, design and produce various internal support materials for the hospital’s administrative and medical departments.• Provide traditional and digital photography service to the hospital’s administrative and medical departments.","duration":"Feb 1994 Jan 1995 1 year","duration_short":"1 year","end_date":"Jan 1995","start_date":"Feb 1994","subtitle":"VA Medical Center","title":"Medical Illustrator"}],"url":"https://www.linkedin.com/company/va-medical-center"},{"company":"Design House Communications","company_id":null,"location":"","positions":[{"description":"• Design and produce advertising, collateral, and promotional materials for various corporate clients.• Provide creative input to design staff, management, and clients on projects.• Assist with pre-press operations including film and plate preparation.","duration":"Mar 1992 Feb 1994 2 years","duration_short":"2 years","end_date":"Feb 1994","start_date":"Mar 1992","subtitle":"Design House Communications","title":"Graphic Designer"}],"url":""}]', '["“Matt has a unique set of strategic marketing management skills crossing the full spectrum of disciplines including: brand strategy, strategic marketing planning, research, product management and new business strategy. He is a consummate professional with a high level of integrity and strong management skills.”","“Matt is a marketing leader with tremendously strong business acumen and wonderful ability to translate his knowledge into actionable business strategies. He is articulate, balanced, thoughtful and talented in his field - while at the same time being wonderfully approachable and a compassionate manager. Matt has a significant workload--managing marketing for three regions and a number of national industry groups. He works through his team to drive every plan to successful completion. He is also a great communicator and listener with a wonderful sense of humor. I feel privileged to know and work with Matt.”"]']### Assistant: The agent's job is to provide marketing and branding expertise in the financial and professional services industries. Today, the user is reaching out to the agent because they need assistance with strategic marketing planning and sales channel development for their company.
### Human: Agent: ['Stephen Topsy', 'Stephen is a motivated individual with over 15 years of design and web development experience. He has both Front end and backend expertise. Stephen excels at bridging the gap between mobile and desktop development through responsive design and modern techniques.', 'Let’s build something amazing', 'Logitech', '[{"company":"Logitech","company_id":"logitech","industry":"Computers and Electronics Manufacturing","location":"","positions":[{"description":"","duration":"Feb 2019 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Logitech","title":"Senior Frontend Developer"}],"url":"https://www.linkedin.com/company/logitech"},{"company":"Organic","company_id":"organic","location":"San Francisco, California","positions":[{"description":"","duration":"Jan 2016 Feb 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2019","start_date":"Jan 2016","subtitle":"Organic","title":"Senior Creative Technologist"}],"url":"https://www.linkedin.com/company/organic"},{"company":"Wild Side","company_id":"wild-side","location":"","positions":[{"description":"","duration":"2009 2014 5 years","duration_short":"5 years","end_date":"2014","start_date":"2009","subtitle":"Wild Side","title":"Web Developer"}],"url":"https://www.linkedin.com/company/wild-side"},{"company":"Quicksilver Printing and Graphics","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2006 Jul 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2007","start_date":"Jan 2006","subtitle":"Quicksilver Printing and Graphics","title":"Graphic Designer"}],"url":""},{"company":"Matadors Community Credit Union","company_id":"matadors-community-credit-union","location":"Northridge, CA","positions":[{"description":"","duration":"Jan 2001 Aug 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2002","start_date":"Jan 2001","subtitle":"Matadors Community Credit Union","title":"Information Systems Support Rep"}],"url":"https://www.linkedin.com/company/matadors-community-credit-union"}]', '["Matt Levinson “Stephen is an experienced and well rounded software engineer. This includes writing single page javascript apps, ES6, php, SQL, SASS/CSS, responsive design, SEO, and semantic HTML5 markup. His background as a web designer makes him even more integral to any web development team.”","Erik H. “I had the pleasure of working with Stephen Topsy while he was at WildSide, Inc. Because of this, I can say that he is enthusiastic about his work and integrates well with a team. At the same time, he is capable of producing results with little direction or support. The root of this is his constant push to learn, improve his skills, and improve the company he works for. In the time that we worked together, I saw him demonstrate skills in both front-end web design (HTML5, CSS, JavaScript) and back-end CMS and database design and development. Using the latest in CMS, database and front-end technology he developed (completely on his own) the online store for WildSide. Developing this store increased company profit by over 30%, enabled superior customer relations and brought in new customers each year he was there. The WildSide\'s online presence literally could not have been done without him. Stephen Topsy is an asset to any company. He is intelligent, easy to work with, knowledgeable and eager to develop his skill set and adapt to the needs of his environment. Definitely recommended. ”"]'] User: ['Joel Kanzelmeyer', 'My goal is to have a long career as a front end web architect, developing innovative web applications that are highly scalable and maintainable, utilize bleeding edge technologies, and are insanely great. Javascript and other front end technologies are maturing at an unprecedented pace, and I feel blessed to be a part of it.', 'Senior Software Engineer at FullStory', 'FullStory', '[{"company":"FullStory","company_id":"fullstory","industry":"Computer Software","location":"Atlanta, Georgia","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"FullStory","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/fullstory"},{"company":"Kanzelmeyer Software Company","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"As Cofounder and CTO of Kanzelmeyer Software Co, I have lead the way on various development projects for small and medium sized businesses. My specialty is making technology decisions that fit the business I\'m working with, whether that be agile development on cloud platforms or dedicated servers and compliant data storage. Specialize in business dashboards, data visualization, advanced analytics, and automated call tracking solutions.","duration":"Apr 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Kanzelmeyer Software Company","title":"Cofounder"}],"url":""},{"company":"PureCars","company_id":"purecars","location":"Atlanta, Georgia","positions":[{"description":"Leading the PureCars labs team building the products of the future. Working with emerging technologies to drive innovation in the automotive advertising space.","duration":"Aug 2017 Feb 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2020","start_date":"Aug 2017","subtitle":"PureCars","title":"Engineering Team Lead"}],"url":"https://www.linkedin.com/company/purecars"},{"company":"The Weather Company, an IBM Business","company_id":"the-weather-company-ibm-business","location":"Atlanta, Georgia","positions":[{"description":"Rebuilding weather.com as a server-side rendered React progressive web app.","duration":"Nov 2016 Aug 2017 10 months","duration_short":"10 months","end_date":"Aug 2017","start_date":"Nov 2016","subtitle":"The Weather Company, an IBM Business","title":"Senior Software Engineer, Team Lead"}],"url":"https://www.linkedin.com/company/the-weather-company-ibm-business"},{"company":"PureCars","company_id":"purecars","location":"Greater Atlanta Area","positions":[{"description":"Architect and develop web applications using React, Angular, vanilla JS (ES6 anyone?), and awesome build tools like Gulp, Grunt, Webpack and others.","duration":"Mar 2014 Oct 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2016","start_date":"Mar 2014","subtitle":"PureCars","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/purecars"},{"company":"Sage","company_id":"sage-software","location":"Lawrenceville, GA","positions":[{"description":"Improve the performance of landing pages through the design and development of highly converting pages.","duration":"Jun 2013 Mar 2014 10 months","duration_short":"10 months","end_date":"Mar 2014","start_date":"Jun 2013","subtitle":"Sage","title":"UI Developer"}],"url":"https://www.linkedin.com/company/sage-software"},{"company":"LeadsbyFone.com","company_id":"leadsbyfone.com","location":null,"positions":[{"description":"Manage web application development, design graphics and landing pages for websites, design print ads, front-end development, network administration, setup and repair computers, IT specialist.","duration":"Dec 2010 Jun 2013 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2013","start_date":"Dec 2010","subtitle":"LeadsbyFone.com","title":"Director of Technology"},{"description":"Designed advertisements, websites, graphics, logos, videos, etc. for our internet marketing and print advertising efforts.","duration":"Nov 2007 Nov 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2010","start_date":"Nov 2007","subtitle":"LeadsbyFone.com","title":"Web/Graphic Designer"}],"url":"https://www.linkedin.com/company/leadsbyfone.com"}]', '["Adam Phillips “Joel not only brings a wealth of knowledge to the table on every project, but also an extreme passion for what he does. He was an instrumental contributor in our largest platform release back in 2014, and fast forward to 2020, he lead the team to its latest release. Joel is a master of his craft, and brings out the best of those who work around him.”","Jordan Carroll “In my opinion, Joel is the best front end developer, leader, and friend I have ever worked with. I’ve never seen such a combination of humility, confidence, and respect in one person as I have in Joel. At PureCars he was my mentor, direct supervisor, and friend. He attentively tended to each of those important roles and because of that our team was led to success in our project. Joel is full-steam ahead with an incredible amount of care about the trail he leaves behind too - it’s truly amazing to experience. Everyday I worked with Joel I felt like I became a better developer and more clearly understood what a good leader looks like. In many ways, professionally and personally, I will strive in life to be more like Joel. I’m writing this as I spend my last two weeks (for now) on his team before beginning a new opportunity in my career. In my decision to leave a job, never did I imagine that a person would have so much weight in the factor - but Joel changed that. The best kind of people are the people that are hard to write about. The kind of people that words don’t feel adequate enough to describe. That’s probably why I’ve had to rewrite this 10 times - but that’s also the beauty of people like Joel. You don’t want to read about them, you don’t want to write about them - you just want to be around them. ”"]']### Assistant: The agent's job is to develop innovative web applications, and today the user is reaching out to the agent because they need assistance with bridging the gap between mobile and desktop development through responsive design.
### Human: Agent: ['Elionor Louis', 'Experienced Operation manager with a demonstrated history of working in the retail industry. Skilled in Inventory control, Coaching, Team building and development, and Performance Management.', 'Manager at Walmart', 'Walmart', '[{"company":"Walmart","company_id":"walmart","industry":"Retail","location":"Omaha Metropolitan Area","positions":[{"description":"","duration":"Nov 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Walmart","title":"Retail Manager"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"","duration":"Apr 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Apr 2015","subtitle":"US Army","title":"Cargo Specialist"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"The Exchange","company_id":"the-exchange_1","location":null,"positions":[{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"The Exchange","title":"Sales and Merchandise Manager"},{"description":"","duration":"Aug 2020 Aug 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2021","start_date":"Aug 2020","subtitle":"The Exchange","title":"Store Manager"},{"description":"","duration":"May 2019 Aug 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2020","start_date":"May 2019","subtitle":"The Exchange","title":"Sales and Merchandise Manager"},{"description":"","duration":"Mar 2019 May 2019 3 months","duration_short":"3 months","end_date":"May 2019","start_date":"Mar 2019","subtitle":"The Exchange","title":"Retail Management Trainee"}],"url":"https://www.linkedin.com/company/the-exchange_1"},{"company":"Walmart","company_id":"walmart","location":null,"positions":[{"description":"","duration":"Jul 2017 Apr 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2019","start_date":"Jul 2017","subtitle":"Walmart","title":"Store Manager"},{"description":"Lead Store OperationsManage 9 Millions+ InventoryDevelop future leaders within the organizationEnhance customer experience","duration":"Sep 2013 Jul 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jul 2017","start_date":"Sep 2013","subtitle":"Walmart","title":"CO-Manager"},{"description":"Lead the inventory flow processDrive Customer ExperienceDevelop employees to become leaders within the organizationsExecute Company initiatives","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"Walmart","title":"Assistant Manager"},{"description":"","duration":"Sep 2004 Oct 2011 7 years 2 months","duration_short":"7 years 2 months","end_date":"Oct 2011","start_date":"Sep 2004","subtitle":"Walmart","title":"Co-Manager"}],"url":"https://www.linkedin.com/company/walmart"},{"company":"Wells Fargo Bank","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Aug 2003 Apr 2005 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2005","start_date":"Aug 2003","subtitle":"Wells Fargo Bank","title":"teller"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"fidelity federal bank and trust","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"fidelity federal bank and trust","title":"teller"}],"url":""},{"company":"alamo rent a car","company_id":null,"location":"","positions":[{"description":"","duration":"May 2000 Jun 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2001","start_date":"May 2000","subtitle":"alamo rent a car","title":"Return Agent"}],"url":""}]', '["Gustavo Guedes, MBA “Elionor is a passionate assistant manager. Elioner strives for the success of the business and the training and development of his team and his suburdinates. Elioner is able to do anything and his determination and passion will get him far personally and most of all professionally.”","David E Bailey “I have had the privilege of working with El for a number of years at Wal-Mart. During those years I have always been impressed by his dedication to the business, enthusiasm for the work he was doing and willingness to help others when needed. He is knowledgeable, passionate and a hard-worker. He is the embodiment of a team player and is always willing to step up to the plate. He would be an asset to any professional organization.”"]'] User: ['Julia Vucenovic', 'I presently attend Kean University under the major of “Exercise Science" to pursue my dream of becoming a Pediatric Occupational Therapist.', 'Aspiring Pediatric Occupational Therapist', 'Pequannock Valley Dental Assocaites', '[{"company":"Pequannock Valley Dental Assocaites","company_id":"pequannock-valley-dental-assocaites","industry":"Medical Practices","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Pequannock Valley Dental Assocaites","title":"Assistant at Pequannock Valley Dental Associates"},{"description":"","duration":"Jun 2020 Feb 2022 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2022","start_date":"Jun 2020","subtitle":"Pequannock Valley Dental Assocaites","title":"Health Screener"}],"url":"https://www.linkedin.com/company/pequannock-valley-dental-assocaites"},{"company":"BABYSITTER","company_id":null,"location":"","positions":[{"description":"Babysitter- 5 years of experience. Babysitter- 5 years of experience.","duration":"Jun 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jun 2015","subtitle":"BABYSITTER","title":"Babysitter"}],"url":""},{"company":"Boys & Girls Clubs of America","company_id":"bgcaclubs","location":null,"positions":[{"description":"Summer Camp counselor. Aftercare counselor.","duration":"Jun 2017 Jun 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2020","start_date":"Jun 2017","subtitle":"Boys & Girls Clubs of America","title":"Counselor"},{"description":"","duration":"Jun 2016 Jun 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2020","start_date":"Jun 2016","subtitle":"Boys & Girls Clubs of America","title":"Camp Counselor"}],"url":"https://www.linkedin.com/company/bgcaclubs"},{"company":"Pequannock Township School Dst","company_id":"pequannock-township-school-dst","location":"Pequannock, New Jersey","positions":[{"description":"I spent 30 hours of my time observing and volunteering with Mayra Fajardo- the North Boulevard Elementary School Occupational Therapist. I spent 30 hours of my time observing and volunteering with Mayra Fajardo- the North Boulevard Elementary School Occupational Therapist.","duration":"Nov 2018 May 2019 7 months","duration_short":"7 months","end_date":"May 2019","start_date":"Nov 2018","subtitle":"Pequannock Township School Dst","title":"Occupational Therapy Student"}],"url":"https://www.linkedin.com/company/pequannock-township-school-dst"}]', '["Chris Kirkland “Julia possesses a calm, cool, and collected demeanor regardless of her surroundings. Organization and attention to detail allow Julia to present her thoughts clearly and formulate appropriate questions and responses efficiently when the need arises. ”","Keith P. Brady, M.B.A., M.Ed. “Throughout my years working with Miss Vucenovic, I can unequivocally say that her attention to care and detail is to be lauded. Miss Vucenovic possesses the innate ability to work with people from all walks of life and adapt her collaborative style to fit the needs of others. Miss Vucenovic will be well prepared for her studies in Occupational Therapy and adept in the field upon graduation.”"]']### Assistant: The agent's job is to manage operations at Walmart. Today, the agent is reaching out to the user because they need to discuss a potential internship opportunity in the medical field.
### Human: Agent: ['George Greader', 'University Professor. EdD (ABD) Public Service Leadership, MS: Public Service, MS: Criminal Justice. NYPD Detective Squad Supervisor (Ret)', 'REALTOR', 'Self-employed', '[{"company":"Self-employed","company_id":"university-of-phoenix-madison-campus","location":null,"positions":[{"description":"","duration":"Jan 2018 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Self-employed","title":"Licensed Realtor"},{"description":"School of Criminal Justice and Security","duration":"Sep 2009 Jan 2018 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jan 2018","start_date":"Sep 2009","subtitle":"University of Phoenix","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/university-of-phoenix-madison-campus"},{"company":"American College of Education","company_id":null,"location":"","positions":[{"description":"Public Service Leadership Public Service Leadership","duration":"2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2009","subtitle":"American College of Education","title":"EdD (ABD)"}],"url":""},{"company":"IMDB George Greader","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"Multiple Commercials and Films in Arizona Multiple Commercials and Films in Arizona","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"IMDB George Greader","title":"Professional Actor"}],"url":""},{"company":"NYPD Retired","company_id":null,"location":"","positions":[{"description":"Criminal Investigations Criminal Investigations","duration":"Jul 1988 Oct 1998 10 years 4 months","duration_short":"10 years 4 months","end_date":"Oct 1998","start_date":"Jul 1988","subtitle":"NYPD Retired","title":"Detective Squad Supervisor"}],"url":""},{"company":"New York City Police Department","company_id":"new-york-city-police-department","location":"","positions":[{"description":"","duration":"Jun 1968 Oct 1998 30 years 5 months","duration_short":"30 years 5 months","end_date":"Oct 1998","start_date":"Jun 1968","subtitle":"New York City Police Department","title":"Law Enforcement"}],"url":"https://www.linkedin.com/company/new-york-city-police-department"}]', '["Ron Bayne “George is an incredible instructor. I\'ve observed him teach on several occasions and his students benefit from George\'s years of law enforcement experience and passion for teaching.”","Patrick Cote “George is a dedicated professional who is helping students to achieve their career and educational goals.”"]'] User: ['Stephanie Scott Johnson', 'Human Resources professional/consultant with extensive experience in Talent Management, Full Cycle Recruiting, Employee Relations, Coaching, Onboarding, Strategic Planning, EOS, Employee Programs and more!', 'Human Resources Professional, Talent Development, Employee Programs', 'Grey New York', '[{"company":"Grey New York","company_id":null,"location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Grey New York","title":"Associate Director Talent Development"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 Sep 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2021","start_date":"Jun 2020","subtitle":"Grey Midwest","title":"Talent Acquisition Manager"}],"url":""},{"company":"strategichr-human resources experts","company_id":"strategichr-human-resources-experts","location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Services:Roles: Director, Manager, Program Coordinator, Generalist, Recruiter.Providing leadership, management and direction to the HR function. Implementation and management of “Best Practices “ to promote a healthy and productive work environment.HR Consultant:Corporate, private and Nonprofit environments.HR management/program consultant services to clients for short and long term contractual assignments. Employee Relations, Comp/Benefits, EOS Management, On-boarding, coaching and more. Full cycle recruitment, all levels including entry level to professional positions in various industries. Other task, Job postings, sourcing, phone screens, interviews, recommendations, background and reference checks. Utilization of various techniques and other strategies to deliver results. Diversity, inclusion & equity initiatives and management.","duration":"Jun 2015 Sep 2021 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2021","start_date":"Jun 2015","subtitle":"strategichr-human resources experts","title":"Human Resources Management, Talent Manager, Consultant"}],"url":"https://www.linkedin.com/company/strategichr-human-resources-experts"},{"company":"Self-employed","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more. Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more.","duration":"Jan 2015 2021 6 years","duration_short":"6 years","end_date":"2021","start_date":"Jan 2015","subtitle":"Self-employed","title":"Senior Human Resources Consultant"}],"url":""},{"company":"VEA Consultants Inc.","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more","duration":"Jun 2015 Jun 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2020","start_date":"Jun 2015","subtitle":"VEA Consultants Inc.","title":"HR Services and Recruitment Consultant"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio. Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio.","duration":"Dec 2019 Apr 2020 5 months","duration_short":"5 months","end_date":"Apr 2020","start_date":"Dec 2019","subtitle":"Grey Midwest","title":"Talent/HR Manager Grey Midwest"}],"url":""},{"company":"DHL Express","company_id":"dhlexpress","location":"Erlanger, Kentucky","positions":[{"description":"Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role. Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role.","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"DHL Express","title":"Human Resources Program Manager"}],"url":"https://www.linkedin.com/company/dhlexpress"},{"company":"Trego/Dugan Aviation","company_id":"trego-dugan-aviation-inc","location":"Cincinnati, Ohio Area","positions":[{"description":"Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US. Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US.","duration":"Jul 2015 May 2016 11 months","duration_short":"11 months","end_date":"May 2016","start_date":"Jul 2015","subtitle":"Trego/Dugan Aviation","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/trego-dugan-aviation-inc"},{"company":"Business Technical Services","company_id":null,"location":"Cincinnati, Ohio Area","positions":[{"description":"Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions. Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions.","duration":"Mar 2014 Jul 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2015","start_date":"Mar 2014","subtitle":"Business Technical Services","title":"Human Resources Director"}],"url":""},{"company":"Batesville Casket Company","company_id":"batesville-casket-company","location":"Batesville Indiana","positions":[{"description":"HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc. HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc.","duration":"Sep 2013 Dec 2013 4 months","duration_short":"4 months","end_date":"Dec 2013","start_date":"Sep 2013","subtitle":"Batesville Casket Company","title":"Human Resources Generalist/Manager/Business Partner/ Consultant"}],"url":"https://www.linkedin.com/company/batesville-casket-company"},{"company":"Milagro Center Inc.","company_id":null,"location":"Delray Beach Florida","positions":[{"description":"Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees. Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees.","duration":"Feb 2007 Dec 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2010","start_date":"Feb 2007","subtitle":"Milagro Center Inc.","title":"Executive Director"}],"url":""},{"company":"FreestoreFoodbank","company_id":"freestorefoodbank","location":"Cincinnati Ohio","positions":[{"description":"Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation. Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation.","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"FreestoreFoodbank","title":"Human Resource Director"}],"url":"https://www.linkedin.com/company/freestorefoodbank"}]', '["Angela Golightly Durham “Stephanie Scott Johnson has done great work for my company as a consultant. We here at VEA Consultants have been very fortunate to bring Stephanie\'s expertise in HR to our clients. She has been instrumental with developing HR strategies and implementing policies and procedures where there were none. Her drive to bring projects such as these to completion has been stellar. Our clients expectations have been exceeded. If you are looking to hire an HR professional for your HR needs don\'t hesitate to contact Stephanie.”","Kimberly Compton, MBA “Stephanie leads an organization in directions that they never thought where possible. She is a great Human Resource Professional, but also an asset as a business professional in an organization. She often uses a common sence approach to challenges with possitive outcomes. Stephanie is compassionate, encouraging, inspiring, fearless and joyful. I would work again for her in a heartbeat!”"]']### Assistant: The agent's job is to provide talent development and HR services, while today the user is reaching out to the agent because they need assistance with implementing HR strategies and policies in their organization.
### Human: Agent: ['J. Ross Tanner FACP FNLA', 'Board certified, American Boards of Internal Medicine and Clinical Lipidology Fellow, American College of Physicians Fellow, American College of Clinical Lipidology Past President, Alaska State Medical Association Medical Insurance Exchange of California (MIEC) - Board of Governors', 'Owner, Diabetes and Lipid Clinic of Alaska', 'Diabetes and Lipid Clinic of Alaska', '[{"company":"Diabetes and Lipid Clinic of Alaska","company_id":null,"location":"","positions":[{"description":"","duration":"May 2005 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"May 2005","subtitle":"Diabetes and Lipid Clinic of Alaska","title":"Owner and Medical Director"}],"url":""}]', '["Denise Heiman “Ross is an exceptional physician who listens to patients and tells it to them straight. He does not sugarcoat the truth but gives the patients their options and possible outcomes if advice not followed. He has personal experience in dealing with diabetes due to his father\'s diabetes so he can empathize where many practitioners cannot.”","Carylee Kilgrow “Ex. J. Ross is a fantastic hyperlipidemia and diabetic specialist. he literally saved my life. I would recommend him to anyone who is truly motivated about being healthy. ”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide specialized medical care for patients with diabetes and lipid disorders. Today, the agent is reaching out to the user because they need to schedule an appointment for a comprehensive health assessment and treatment plan.
### Human: Agent: ['Brooke Gongora', "Howdy! I'm was born & raised in good ol' Bryan Texas. I managed Sign Pro in Bryan for 14 years before joining the SSC team. Looking to connect with other business professionals like myself.", 'Senior Project Manager at SSC Service Solutions', 'SSC Service Solutions', '[{"company":"SSC Service Solutions","company_id":"ssc-services-for-education","industry":"Facilities Services","location":"College Station, Texas, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"SSC Service Solutions","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/ssc-services-for-education"},{"company":"Sign Pro","company_id":null,"location":null,"positions":[{"description":"Promoted to sales to see if I can help bring in more business. My goal is to have to purchase a second building because I\'m bringing in so many sales :)","duration":"Jun 2006 Nov 2020 14 years 6 months","duration_short":"14 years 6 months","end_date":"Nov 2020","start_date":"Jun 2006","subtitle":"Sign Pro","title":"Sales Manager"},{"description":"Being the manager of a sign company carries a lot of descriptions. I manage a crew of about 15, with 5 directly under me. We do vinyl jobs (cars, magnets, banners, sports decals and yard signs...), electrical jobs (lit channel letters, monument signs, LED Reader Boards...), awnings, vehicle wraps, and any other sign you need. We also service signs, and parking lot lights.","duration":"Jun 2006 Nov 2015 9 years 6 months","duration_short":"9 years 6 months","end_date":"Nov 2015","start_date":"Jun 2006","subtitle":"Sign Pro","title":"Manager"}],"url":""}]', '["Jason Wallace “Outstanding customer service , Id loved working with Brooke , while she designed business cards right in front of me , and she helped with some vehicle advertisement. ”","Oak Forest “Brooke is a great person to work with if you need sign made. Very professional.”"]'] User: ['Stephen Garner', 'Serving the business community has been a real joy for me. The friendships and business contacts have enriched the lives of me and my family. I strive to give consistantly great service to all those that trust me with their needs. Specialties: Vehicle replacement and service', 'Experienced salesman interested in creating long-term relationships. Your complete satisfaction is my mission!', 'Foundation Buick/GMC/Cadillac', '[{"company":"Foundation Buick/GMC/Cadillac","company_id":null,"location":"315 Central Freeway, Wichita Falls TX 76301","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Foundation Buick/GMC/Cadillac","title":"Sales Consultant"}],"url":""},{"company":"Patterson Auto Center","company_id":null,"location":"","positions":[{"description":"Assist clients in filling their vehicle needs Assist clients in filling their vehicle needs","duration":"Jun 2003 - Present 19 years 1 month","duration_short":"19 years 1 month","end_date":"Present","start_date":"Jun 2003","subtitle":"Patterson Auto Center","title":"Sales consultant"}],"url":""},{"company":"Leadership Wichita Falls","company_id":null,"location":"","positions":[{"description":"Graduate of the class of 1987. Member of Alumni Association Graduate of the class of 1987. Member of Alumni Association","duration":"1987 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1987","subtitle":"Leadership Wichita Falls","title":"Member"}],"url":""},{"company":"Herb Easley Motors","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 2003 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2003","start_date":"Jan 1995","subtitle":"Herb Easley Motors","title":"Sales Consultant"}],"url":""}]', '["Mark McKethan “In a world, where so many lack personal integrity, it is refreshing to find someone who exudes it in such a modest manner. That is the case with Stephen Garner. He is honest, fair, trustworthy and is actually someone I respect, admire and look up to. I can say without hesitation that the next time I buy a car it will be from Steve and any car I ever buy again will be from Steve. I have not run across a finer person in Wichita Falls! ”","Dwayne Lamb “There is only 2 words need to describe Steve, \\"THE BEST\\"! one could only be so lucky to cross paths with him, im truely blessed to be able to interact with my friend Steve.”"]']### Assistant: The agent's job is to connect with other business professionals, and today the user is reaching out to the agent because they need assistance with vehicle replacement and service for their business.
### Human: Agent: ['Isabelle Guérin', 'Passionate award winning Design Creative Director, with 20 yrs of expertise in branding and strategy for print, web, UI, UX, fuses human-centered design with strong usability to bring valued and meaningful experiences to your clients, through excellent critical thinking, stellar communication, and rich collaboration. Worked in partnership with top high-profile design firms and brand strategists. Won multiple industry awards and have been published internationally - Originally from Europe.HARD SKILLSClient Relationships, Design Strategy, Creative Problem Solving, Innovative Concepts, Graphic Design, Brand Design, Identity Design, Packaging, Art Direction, Information Architecture, Persona and User Scenario, Wireframing, UI and UX, Digital Design, Responsive Website Design, Team Leadership, Team Player, Project Management, Fluent English and FrenchSOFT SKILLSEnthusiasm, Empathy, Confidence, Positiveness, Dependability, DiplomacyTOOLSAdobe Creative Suite, Sketch, InVision, Google Suite, Slack', 'Creative Director', 'Project6 Design, Inc.', '[{"company":"Project6 Design, Inc.","company_id":"project6-design","industry":"Graphic Design","location":"San Francisco Bay Area","positions":[{"description":"Initiated and developed creative vision for major companies in the retail, luxury, tech, education, construction, healthcare and nonprofit sectors. Collaborated with cross-functional teams and partnered with engineers on market research, business strategy, branding, and visuals to drive graphic and UI/UX success stories and business results for clients.• Designed and implemented large-scale digital media campaigns for Gap, Inc. and Pottery Barn, increasing online and in-store sales revenue in the US, France and Canada.• Achieved major rebranding of AUL Corp. across all channels (print, digital, social media, trade shows), helping to position them as the premier auto service contract administrator in America.• Redesigned CrossFit Games website and improved overall UI/UX of its complex information display, increasing user engagement in new registrations by 20%. • Crafted creative and user-friendly design solutions for top Bay Area universities (UCSF, UC Berkeley, Stanford) and leading foundations (Gladstone Institute, Siebel Foundation, Gordon and Betty Moore Foundation, Sobrato). Results included increases of 750% to mobile traffic, 70% to homepage visits, and 50% to returning visitors.• Spearheaded creative process and responsive website design for ACEs Aware, a new government initiative, generating over $264,000 in registrations in first year and drawing feature coverage in the New York Times.• Contributed to garnering 90+ awards that established recognition of Project6 as one of the best website design firms in the San Francisco Bay Area.","duration":"Oct 2003 - Present 18 years 1 month","duration_short":"18 years 1 month","end_date":"Present","start_date":"Oct 2003","subtitle":"Project6 Design, Inc.","title":"Creative Director"}],"url":"https://www.linkedin.com/company/project6-design"}]', '["Esten Sesto “Isabelle excels at pushing boundaries and questioning norms on a regular basis. She consistently makes an effort to break out of the box and look for fresh ideas which has led us to countless award-winning projects. Isabelle was extremely dedicated as an employee, a team player, worked hard, and met deadlines. I’d recommend her to any team looking for brand, print, or digital creative support.”","Noel Adams “Isabelle has an incredible sense of design. I absolutely love her work. She has a particular skillset in selecting and using color. She was instrumental in the design of our new website which has earned our company many compliments. She pushed us to be bold yet kept a sophisticated look and feel. I highly recommend her!”","Corey Geiger “I was referred to Project6 to establish the web presence for a power electronics startup, and Isabelle was the Creative Director for our account. We started our work on the ground floor, focusing first on brand development and messaging and ultimately rolling out the online presence. Our account required a significant amount of patience and guidance, and we could count upon Isabelle to consistently and professionally offer a seemingly inexhaustible supply of both. The core elements of Isabelle\'s work with our company have endured to this day, a testament to her ability to listen well, her depth of skill at providing both creative guidance and content, and her capacity for disciplined yet kind project management. She will be my first phone call to help me with my next project!”","Jennifer Friedman “I had the pleasure of working with Isabelle at Project6 Design. I have worked with many designers over the years, but Isabelle truly stands out. She is an expert at understanding brand strategy and design and translating that in her work. She has deep experience working for a wide range of clients in varying industries. She always brings a fresh view to her projects, whether it be print, web or ui/ux. Clients enjoy working with isabelle because she is passionate, intelligent and clearly experienced. To generalize about design work is difficult, but I can honestly say that Isabelle\'s work is consistently elegant, conceptual and strong. When she presents design options, she always shows options that balance the strategic objectives while delighting the eye. Isabelle is a seasoned designer that knows what she is doing. She is a wonderful work colleague and brings energy and style to any business. Anyone would be lucky to work with her!”","John Schwartz “Isabelle was THE creative driver in the successful (and award winning) re-brand of Sam Clar Office Furniture. Throughout the entire process, Isabelle was able to listen to our story, and in turn pull out the key elements which captured and spoke to the core of what became our new brand identity. The various design iterations she produced provided a range of options, and ultimately led us to approve the final version, which was a HUGE (and needed) departure from our standard brand comfort zone. Without Isabelle\'s vision and patience in exploring various options, our re-brand would have fallen short of the ultimate point we reached. Her creative ideas were absolutely on-point with where we wanted to go (even if we didn\'t know it at the time). I unconditionally recommend Isabelle. ”","Jacqueline S. “Isabelle was a key-player in the success of the AUL re-branding, development of Trustmark Warranty, and the AUL Absolute identity. She was easily able to understand our company culture and create an identity that matched it. When it comes to creativity and branding, she is my #1 partner.”"]'] User: ['John Kinkade', 'San Francisco Bay Area MBA with over 20 years of marketing and advertising management experience. Skill set includes marketing management, account management, brand strategy, creative production, online strategy, social media, and event management.', 'Marketing Director • Marketing Manager • Senior Account Manager • Brand Strategist', 'CLEAResult', '[{"company":"CLEAResult","company_id":"clearesult","industry":"Utilities","location":"Remote","positions":[{"description":"","duration":"Jan 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jan 2022","subtitle":"CLEAResult","title":"Senior Product Marketing Manager--Carbon Consulting"}],"url":"https://www.linkedin.com/company/clearesult"},{"company":"Olivine, Inc.","company_id":"olivine-inc-","location":"Oakland, California, United States","positions":[{"description":"Upon hire, doubled residential enrollments in last 2 months of 10-month Fresno Energy Program. Developed and executed marketing plans using paid and earned media, social media, email, direct mail and public relations. Standardized company branding and developed in-house design capabilities. Created templates for marketing, advertising, proposals, presentations, and reporting. Upon hire, doubled residential enrollments in last 2 months of 10-month Fresno Energy Program. Developed and executed marketing plans using paid and earned media, social media, email, direct mail and public relations. Standardized company branding and developed in-house design capabilities. Created templates for marketing, advertising, proposals, presentations, and reporting.","duration":"Oct 2020 Jun 2021 9 months","duration_short":"9 months","end_date":"Jun 2021","start_date":"Oct 2020","subtitle":"Olivine, Inc.","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/olivine-inc-"},{"company":"ACCO Engineered Systems","company_id":"acco-engineered-systems","location":"San Leandro, CA","positions":[{"description":"Managed marketing efforts for northern region of $1.5 billion engineering firm.Responsibilities included advertising agency management, subsidiary brand launch,proposal preparation, collateral redesign, online and social media presence, in-housegraphics, online store, event planning, vehicle branding, and community relations. Managed marketing efforts for northern region of $1.5 billion engineering firm.Responsibilities included advertising agency management, subsidiary brand launch,proposal preparation, collateral redesign, online and social media presence, in-housegraphics, online store, event planning, vehicle branding, and community relations.","duration":"Feb 2019 May 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2020","start_date":"Feb 2019","subtitle":"ACCO Engineered Systems","title":"Regional Marketing Manager"}],"url":"https://www.linkedin.com/company/acco-engineered-systems"},{"company":"Stem, Inc.","company_id":"stem-inc","location":"Millbrae, CA","positions":[{"description":"Hired to improve event management systems for cleantech energy storage company.Streamlined participation processes and upgraded planning databases, working closelywith sales, marketing, and business development teams. Currently managing eventresearch, planning, and participation. Responsible for booth fabrication oversight,inventory management, freight logistics, cost tracking, collateral, and premiumproduction. Also heading ROI effort to improve integration into Salesforce, usingattendee surveys and lead retrieval software.","duration":"May 2016 Feb 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Feb 2019","start_date":"May 2016","subtitle":"Stem, Inc.","title":"In-House Marketing Consultant"}],"url":"https://www.linkedin.com/company/stem-inc"},{"company":"The Shine Center for Well-Being","company_id":"the-shine-center-for-well-being","location":"Oakland","positions":[{"description":"Designed and produced new branding campaign, including website, signage, andcollateral. Streamlined systems for client experience, pricing, billing, and accounting,resulting in 50% increase in revenue within 1 year of upgrades. Currently consultingon special projects. Designed and produced new branding campaign, including website, signage, andcollateral. Streamlined systems for client experience, pricing, billing, and accounting,resulting in 50% increase in revenue within 1 year of upgrades. Currently consultingon special projects.","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"The Shine Center for Well-Being","title":"Marketing & Operations Director"}],"url":"https://www.linkedin.com/company/the-shine-center-for-well-being"},{"company":"Center for Sustainable Energy (CSE)","company_id":"center-for-sustainable-energy-cse","location":"Oakland, CA","positions":[{"description":"Managed $20 million marketing and advertising activity for Energy Upgrade Californiaprogram—a statewide campaign designed to help Californians better manage theirenergy use. Hired digital marketing agency and managed creative development ofcampaign that drove 500,000 unique visitors to website in first year of launch.Responsibilities included advertising, marketing, communications, creative development,channel integration, research, metric tracking, paid media, digital media, small business,premiums, Climate Credit, and Zero Net Energy homes and buildings.","duration":"May 2014 Jan 2015 9 months","duration_short":"9 months","end_date":"Jan 2015","start_date":"May 2014","subtitle":"Center for Sustainable Energy (CSE)","title":"Statewide Marketing Manager"}],"url":"https://www.linkedin.com/company/center-for-sustainable-energy-cse"},{"company":"John Kinkade Consulting","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Clients included Southern California Edison, Center for Sustainable Energy, Unions.org, Chelco Energy, American Eagle Consulting, Falcon Flow Controls, Spark Chiropractic, Strawberry Services Contracting, and The Team Advertising. Clients included Southern California Edison, Center for Sustainable Energy, Unions.org, Chelco Energy, American Eagle Consulting, Falcon Flow Controls, Spark Chiropractic, Strawberry Services Contracting, and The Team Advertising.","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"John Kinkade Consulting","title":"Freelance Marketing Consultant"}],"url":""},{"company":"Pacific Gas and Electric Company","company_id":"pacific-gas-and-electric-company","location":"San Francisco","positions":[{"description":"Managed advertising and marketing activities for Pacific Gas and Electric Company,including Energy Star, corporate, rebates, new construction, and financing. Managedintegrated television, video, print, radio, mail, and online campaigns for ResidentialNew Construction, resulting in 16 awards and over 20,000 annual leads for participatingbuilders. Campaign rated “excellent/very good” by 2 out of 3 of customers. Headedstatewide integration of investor-owned utilities’ new homes programs advertisingand marketing.","duration":"1997 2011 14 years","duration_short":"14 years","end_date":"2011","start_date":"1997","subtitle":"Pacific Gas and Electric Company","title":"In-House Marketing Consultant"}],"url":"https://www.linkedin.com/company/pacific-gas-and-electric-company"},{"company":"MCCANN-ERICKSON ADVERTISING LIMITED","company_id":"mccann-erickson-advertising-limited","location":"San Francisco","positions":[{"description":"Managed the Wells Fargo, Supercuts and PG&E accounts. Managed the Wells Fargo, Supercuts and PG&E accounts.","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"MCCANN-ERICKSON ADVERTISING LIMITED","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/mccann-erickson-advertising-limited"},{"company":"MCCANN-ERICKSON ADVERTISING LIMITED","company_id":"mccann-erickson-advertising-limited","location":"New York","positions":[{"description":"Managed the Chemical (now Chase) Bank retail business. Managed the Chemical (now Chase) Bank retail business.","duration":"1992 1994 2 years","duration_short":"2 years","end_date":"1994","start_date":"1992","subtitle":"MCCANN-ERICKSON ADVERTISING LIMITED","title":"Account Executive"}],"url":"https://www.linkedin.com/company/mccann-erickson-advertising-limited"}]', '["Neville Samuels “I worked with John for a year at ACCO on the Marcom team and collaborated with him on a number of projects. I found John to be a very humble and respectful team player and co-worker who was able to work with, and get along well with, everyone. John enjoyed marketing and seemed very competent and knowledgeable about his craft. He would make a great addition to any marketing team.”","Damion Martin “John brought a fresh perspective to the company and jumped right in from day one. He headed up the successful implementation of targeted marketing plans that were designed to leverage the nuanced strengths of our local offices...all based off of knowledge gained from the relationships he was able to quickly develop throughout our footprint. He was an effective brand champion, a skilled project manager, and contributed greatly to our marketing team. ”"]']### Assistant: The agent's job is to provide creative and strategic design solutions for clients, while the user is reaching out to the agent because they need assistance with brand strategy and creative production for their marketing campaign.
### Human: Agent: ['Dan Jordan', 'I am a full-stack engineer with experience designing and building games in the Unity engine (system design, gameplay programming, UI design and implementation), and full-stack web web services and applications development (RESTful APIs, scalable databases, cross-browser websites). I strive for simplicity and usability in all things. I work well independently, but love working alongside peers with whom I can collaborate. I have experience with Ruby, Rails, C#, PHP, JavaScript, MySQL, HTML, CSS, Angular, Photoshop, Illustrator, Agile, and more.', 'Senior Software Engineer at Panorama Education', 'Panorama Education', '[{"company":"Panorama Education","company_id":"panorama-education","industry":"Education Administration Programs","location":"Boston, MA","positions":[{"description":"Built tools and services for a web platform serving over 9 million students and 11,000 schools.Conceived and implemented internal tools that have allowed the company\'s business to scale exponentially.Created internal processes for streamlining daily operations.Developed data transformations for interpreting student data from several industry information systems. Built tools and services for a web platform serving over 9 million students and 11,000 schools.Conceived and implemented internal tools that have allowed the company\'s business to scale exponentially.Created internal processes for streamlining daily operations.Developed data transformations for interpreting student data from several industry information systems.","duration":"Jan 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Panorama Education","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/panorama-education"},{"company":"Disruptor Beam Inc.","company_id":"disruptor-beam-inc-","location":"Greater Boston Area","positions":[{"description":"Shipped The Walking Dead: March To War, an mobile MMO war game for Android and iOS devices.Architected and built server and client features for The Walking Dead: March To War, an MMO mobile game for iOS and Android.Developed Ruby RESTful web APIs for the game server.Built player-facing client features in Unity for new and existing game systems, including developing UI panels, data deserialization models, system logic, and more.Worked with cross-discipline teams to spec, scope, design, and refine projects.","duration":"Dec 2016 Oct 2017 11 months","duration_short":"11 months","end_date":"Oct 2017","start_date":"Dec 2016","subtitle":"Disruptor Beam Inc.","title":"Game Server Engineer"}],"url":"https://www.linkedin.com/company/disruptor-beam-inc-"},{"company":"Red 5 Studios","company_id":"red-5-studios","location":"Irvine, CA","positions":[{"description":"Developed modular front-end and back-end features and tools in support of both Red 5 and Firefall.Designed and implemented web APIs for use by the client, game servers, and other web services.Developed and refined front and back-end features for in-game store.Architected and implemented designer tools to remove developer involvement.Worked with cross-discipline teams teams to develop and refine platform and game features.Architected and implemented game systems for an unannounced, Unreal engine VR project.","duration":"Jan 2015 Jul 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2016","start_date":"Jan 2015","subtitle":"Red 5 Studios","title":"Web Programmer"}],"url":"https://www.linkedin.com/company/red-5-studios"},{"company":"InsureMyTrip","company_id":"insuremytrip-com","location":"Warwick, RI","positions":[{"description":"Developed features and tools for eCommerce travel insurance aggregation websites and services.Implemented redesign of the company’s primary eCommerce website based on project specs.Designed and implemented email reminder system for customers who showed purchasing interest.Developed a public API for rendering content on partner websites while maintaining full control.Designed and implemented public API for rendering a content on partner websites.Designed and implemented Nationwide’s travel insurance website (travel.nationwide.com).Developed prototype for a smart, automated system to help customers filter insurance plans.Refactored an existing eCommerce site to allow for embedded, isolated channelsWorked as part of a cross-discipline project team.","duration":"May 2011 Jan 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jan 2015","start_date":"May 2011","subtitle":"InsureMyTrip","title":"Web Applications Developer"}],"url":"https://www.linkedin.com/company/insuremytrip-com"},{"company":"ApathyWorks","company_id":null,"location":"Arlington, VA","positions":[{"description":"Designed and implemented complete website.Developed an authenticated CMS for managing blog posts, articles, and game information.Upgraded both front and backend codebase, re-architecting site to a MVC framework Designed and implemented complete website.Developed an authenticated CMS for managing blog posts, articles, and game information.Upgraded both front and backend codebase, re-architecting site to a MVC framework","duration":"Jan 2009 Dec 2014 6 years","duration_short":"6 years","end_date":"Dec 2014","start_date":"Jan 2009","subtitle":"ApathyWorks","title":"Webmaster"}],"url":""},{"company":"Rhode Island College","company_id":"rhode-island-college","location":"Providence, RI","positions":[{"description":"Oversaw the student record database for use in college orientation and advisement.Overhauled system tools and workflow to simplify daily processes and reduce technical overhead. Oversaw the student record database for use in college orientation and advisement.Overhauled system tools and workflow to simplify daily processes and reduce technical overhead.","duration":"Dec 2009 May 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2011","start_date":"Dec 2009","subtitle":"Rhode Island College","title":"Data Management Specialist"}],"url":"https://www.linkedin.com/company/rhode-island-college"},{"company":"The Anchor Newspaper","company_id":"the-anchor-newspaper","location":"Providence, RI","positions":[{"description":"Designed the visual layout of the Rhode Island College weekly campus newspaper alongside content editors and managers. Designed the visual layout of the Rhode Island College weekly campus newspaper alongside content editors and managers.","duration":"Oct 2009 Jan 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2011","start_date":"Oct 2009","subtitle":"The Anchor Newspaper","title":"Layout Editor"}],"url":"https://www.linkedin.com/company/the-anchor-newspaper"},{"company":"University of Massachusetts Amherst","company_id":"umassamherst","location":"","positions":[{"description":"Developed lightweight prototype for an online, database-driven system with which teachers could quiz students in class or from home.Supported different question formats, as well as statistical reporting. Developed lightweight prototype for an online, database-driven system with which teachers could quiz students in class or from home.Supported different question formats, as well as statistical reporting.","duration":"Jun 2007 Aug 2007 3 months","duration_short":"3 months","end_date":"Aug 2007","start_date":"Jun 2007","subtitle":"University of Massachusetts Amherst","title":"Intern"}],"url":"https://www.linkedin.com/company/umassamherst"}]', '["Russell Miner “Dan joined us during an aggressive schedule, and was dropped straight into a team that was already running flat out, and all of whom were well versed in our own technologies and methods. Unfortunately this meant we weren\'t in a position to spend much time training, but Dan\'s experience meant he was able to get his bearings quick. With little guidance, Dan was able to learn our full stack and get right to work knocking out features. Dan demonstrated that he was willing to take on some of the un-sexy work (admin and CS tools), and get it done, and to do so with a smile and with an eye toward how he could make it the best it could be. He showed that he is a professional who will take pride in his work, even if its not work he is super excited about. When grouped with teams, Dan worked just as well. He was able to communicate with his team, break up the work, and get it done. Dan worked with other engineers, game designers, and UI/UX designers on some features that were quite tricky as they evolved underneath the team while they worked on them. Despite the challenges, Dan and his team were able to deliver some cool features that remain a key differentiator in our product today. We were only able to give Dan a few systems that were new and that he could own from beginning to end. In those circumstances I thought he shined brighter. Working with him again, I would seek out more of those opportunities. Overall, Dan is a seasoned full stack engineer. He can handle things on his own, in teams, with little guidance, or taking direction. His attitude was always positive, and he was a pleasure to work with. I look forward to doing so again in the future!”","Lawrence Abadier “During my time with Dan, he was integrating himself for the first time with Unreal, and I was very impressed at the speed in which he picked up the engine and framework. He has a great sense for architecture and was my go to guy for discussing big game systems and their impact on future design changes. I highly recommend Dan for any team, and would absolutely work with him again. ”"]'] User: ['David Adler', 'Results oriented business software professional with 20 years of experience in technology leadership, project management, program management, software development, systems integration, application support, and technical operations in both the private and public sectors. Possesses a unique combination of technology and business acumen. Built and led teams of up to 25 staff. Skilled in PMBOK, SDLC, CMMI, process design & implementation, organizational leadership, change management, DevOps, financial management, and strategic planning.', 'Business Applications Professional', "Rocky's Caretaker", '[{"company":"Rocky\'s Caretaker","company_id":null,"location":"Baltimore, MD","positions":[{"description":"Whatever I want to do erryday. Whatever I want to do erryday.","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"Rocky\'s Caretaker","title":"Retiree Extraordinaire"}],"url":""},{"company":"Rose International","company_id":"rose-international","location":"Baltimore, MD","positions":[{"description":"Provided consulting services to the Exelon Business Applications Support department focusing on assessing and improving operational and development work processes and performance in the areas of: project management, work prioritization, defect and enhancement management, requirements and testing processes, change management, stakeholder engagement, SLAs, KPIs, and documentation standards. Provided consulting services to the Exelon Business Applications Support department focusing on assessing and improving operational and development work processes and performance in the areas of: project management, work prioritization, defect and enhancement management, requirements and testing processes, change management, stakeholder engagement, SLAs, KPIs, and documentation standards.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Rose International","title":"Applications Management Consultant at Exelon"}],"url":"https://www.linkedin.com/company/rose-international"},{"company":"All Risks, Ltd","company_id":"all-risks-ltd","location":"Timonium, MD","positions":[{"description":"Managed the development, maintenance and day-to-day operations of all company business applications used by over 700 internal staff to quote, bind, issue, endorse, and analyze insurance policies for surplus lines products. Also responsible for project management, 3rd party software integration, vendor management, production operations, and user support & training. Managed the development, maintenance and day-to-day operations of all company business applications used by over 700 internal staff to quote, bind, issue, endorse, and analyze insurance policies for surplus lines products. Also responsible for project management, 3rd party software integration, vendor management, production operations, and user support & training.","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"All Risks, Ltd","title":"Manager, Business Applications Technology"}],"url":"https://www.linkedin.com/company/all-risks-ltd"},{"company":"Bambeco","company_id":"bambeco","location":"Baltimore, MD","positions":[{"description":"Responsible for all technology systems and processes in support of on-line retail operations including: web and mobile ecommerce, data management, BI, order fulfillment and tracking, change management, vendor management, customer service, customer contacts and promotions, affiliate data feeds, web analytics, help desk, equipment, and infrastructure. Responsible for all technology systems and processes in support of on-line retail operations including: web and mobile ecommerce, data management, BI, order fulfillment and tracking, change management, vendor management, customer service, customer contacts and promotions, affiliate data feeds, web analytics, help desk, equipment, and infrastructure.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Bambeco","title":"IT Director"}],"url":"https://www.linkedin.com/company/bambeco"},{"company":"Zimmerman Associates, Inc.","company_id":"zimmerman-associates-inc.","location":"Hanover, MD","positions":[{"description":"Managed internal staff and subcontractors providing project management, software development and maintenance, product management, technical help desk, outreach, and training for FEMA’s Hazus Program. Hazus provides GIS software tools used by local, regional, and academic communities to estimate potential damage and economic loss from natural disasters. Also served as Chairman of the corporate Software Engineering Process Group responsible for the company\'s SDLC processes and CMMI appraisals. Managed internal staff and subcontractors providing project management, software development and maintenance, product management, technical help desk, outreach, and training for FEMA’s Hazus Program. Hazus provides GIS software tools used by local, regional, and academic communities to estimate potential damage and economic loss from natural disasters. Also served as Chairman of the corporate Software Engineering Process Group responsible for the company\'s SDLC processes and CMMI appraisals.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Zimmerman Associates, Inc.","title":"Program Manager"}],"url":"https://www.linkedin.com/company/zimmerman-associates-inc."},{"company":"Nielsen","company_id":"nielsen","location":"Columbia, MD","positions":[{"description":"Oversaw all project management, business analysis, testing, and implementation activities for reporting and BI systems software development projects. Led team of PMs, BAs, and testers in the development of business and functional requirements, the design of new business processes, software test planning and execution, and operational implementation planning. Oversaw all project management, business analysis, testing, and implementation activities for reporting and BI systems software development projects. Led team of PMs, BAs, and testers in the development of business and functional requirements, the design of new business processes, software test planning and execution, and operational implementation planning.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Nielsen","title":"Senior Manager, Reporting Systems"}],"url":"https://www.linkedin.com/company/nielsen"},{"company":"Mad Science","company_id":"mad-science","location":"Columbus, OH","positions":[{"description":"Joined science education company after 5 years of unprofitable operations despite providing solid service to customers. Developed strategies and directed initiatives that resulted in financial turnaround and profitable sale of business. Joined science education company after 5 years of unprofitable operations despite providing solid service to customers. Developed strategies and directed initiatives that resulted in financial turnaround and profitable sale of business.","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"Mad Science","title":"Co-Owner"}],"url":"https://www.linkedin.com/company/mad-science"},{"company":"Alliance Data","company_id":"alliance-data","location":null,"positions":[{"description":"Directed all technical efforts in support of database marketing and data licensing services for Fortune 500 clients. Led the development and management of one of the largest multi-channel, consolidated marketing database environments in the world containing over 125 million consumers and 1.5 billion transactions producing over 10 million consumer contacts per month. Responsible for Project Management Office (PMO), software development, systems integration, maintenance & support, and user training.","duration":"1997 2002 5 years","duration_short":"5 years","end_date":"2002","start_date":"1997","subtitle":"Alliance Data","title":"IS Director, Database Marketing"},{"description":"Managed technical operations, projects and outsourced vendor database services in support of database marketing and data licensing for Fortune 500 clients.","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"Alliance Data","title":"Systems Manager, Database Marketing"}],"url":"https://www.linkedin.com/company/alliance-data"}]', '["Mitchell S. “David worked on our team at Exelon and quickly came up to speed; understanding the role of our group in the overall organization. His previous experiences were a great fit for us and he brought many new ideas to help improve our business processes and work management activities. David worked individually with team members to understand our workload, resources, and, challenges; providing insight about our ability to meet our service demands. He developed project and work management plans using MS Project to help us understand and manage our effectiveness. David reviewed our internal work management application and developed job aids for users to create requests and manage the lifecycle. He then reviewed and analyzed the business process data so that management is able to track and measure the work lifecycle with the goal of improving our on time delivery. To measure and manage our internal customer service, David developed and implemented a survey. He analyzed the results, followed up with individuals on the team and presented the results for management.”","Deborah Spatar “I worked with and for David for several years. He entered into a business that is difficult to understand and he became a valued member and manger of the team. He is very intelligent and was able to get into the details and then advise the team in a direction that supported the larger scale goals of the company. By doing this he gained the respect of his team and the other managers that he interacted with. David has a calm and soft spoken demeanor. This helps him connect with his co-workers and accept the support and valuable input that he can offer. He took a \\"broken\\" team of people and brought it to a point that allowed the team to be more productive, engaged with users and management and happy. I highly recommend and respect him. He truly cared about making our team better and making the team members successful and happy. ”"]']### Assistant: The agent's job is to provide technical consulting services to improve operational and development processes, and today the user is reaching out to the agent for guidance on implementing DevOps practices within their organization.
### Human: Agent: ['Kristina Marshall, M. Ed.', "Since 1998, Kristina has advanced Winning Futures to be a top-rate school-based mentoring program. As the first mentee in the program in 1994, Kris has made the organization her life's mission. With degrees from Michigan Technological University (B.S. in Business) and Oakland University (M.A. in Educational Leadership), Kris has raised $13M, the program has impacted over 46,000 youth, it has been deemed as an evidence-based program, and she has grown Winning Futures to have a national impact through their award-winning life skills mentoring curriculum. She is a motivational speaker, co-author of four books, the previous Chair of the Mentor Michigan Providers Council, and past President in Detroit for the Entrepreneurs' Organization (EO). Kris has won over 10 professional awards including 2015 Career Mastered: Women’s Leadership in Action Award, Michigan Technological University’s 2012 Outstanding Young Alumni Award, and Crain’s Detroit Business’ 40 under 40 award in 2008. In June 2014, SUCCESS Magazine highlighted Kris for her leadership skills and growth of Winning Futures http://www.success.com/article/the-challenges-and-triumphs-of-growing-a-nonprofit. Kris has been married to her high school sweetheart, Duane, for 18 years and they have an amazing son. They love to golf and travel as family. Click the link below to learn more about Winning Futures.", 'President & CEO for Winning Futures', 'Winning Futures', '[{"company":"Winning Futures","company_id":"winning-futures","industry":"Nonprofit Organization Management","location":"Warren, MI","positions":[{"description":"Winning Futures, Crain\'s Detroit Business 2013 Best-managed Nonprofit, is an award-winning 501(c)(3) organization that empowers youth to succeed through mentoring and strategic planning. Through school-based mentoring in metro Detroit, we transform high school students into becoming employable, productive adults. We help them see the path to a purposeful career and assist them in creating the road map to get there. A study of our surveyed graduates shows that over 95% continued their education past high school and 96% are employed.Throughout the country, other non-profits and schools implement the evidence-based Winning Futures life skills and strategic planning curriculum. Since 1994, we have impacted 46,000 students and awarded over $1.8M in scholarships.","duration":"Aug 1998 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"Aug 1998","subtitle":"Winning Futures","title":"President & CEO"}],"url":"https://www.linkedin.com/company/winning-futures"},{"company":"Entrepreneurs\' Organization","company_id":"entrepreneurs%27%E2%80%8B-organization","location":"Detroit","positions":[{"description":"EO Detroit is part of the Entrepreneurs\' Organization which globally brings together business owners whose companies have $1M+ in revenue. The vision is to build the world’s most influential community of entrepreneurs. The mission is to engage leading entrepreneurs to learn and grow. In June 2014, Kris became the first female president of the Detroit chapter which is 146 members strong and represents companies with combined revenue of $1 billion, employing more than 6,000 people.","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Entrepreneurs\' Organization","title":"President of EO Detroit (currently Past-President)"}],"url":"https://www.linkedin.com/company/entrepreneurs%27%E2%80%8B-organization"}]', '["“Kristina lead a workshop on The Art of Nonprofit Sales which I attended. Her presentation was thoughtful, concise and thorough. I hope to implement many of her winning strategies in the near future. She covered great startegies and important processes that will help us be more informed and detail-oriented in the future. Thanks Kris!”","“I recently attended a Non-Profit Sales and Networking Training, which was facilitated by Kris Marshall. This was my first training with Kris and I must say, that she was ABSOLUTELY AMAZING. Her energy, passion, and professionalism sets the tone for excellence. I returned to the office refreshed and eager to share everything that I learned with my team. Thank you Kris for a JOB WELL DONE! VIP Mentoring, Inc. Recruitment and Development Team”"]'] User: ['Daniel Barychev', 'Software Engineer at Microsoft on the Power Automate TeamCarnegie Mellon University Class of 2020Former Intern at IBM and freelance developer from PhiladelphiaCheck out my personal website at www.danbarychev.com', 'Software Engineer at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Computer Software","location":"Bellevue, Washington, United States","positions":[{"description":"Power Automate Team","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Laurie Heller “Daniel has been an excellent technical mentor to my son, a middle-school student. Starting in fall of 2019 he met weekly with my son. They have primarily been working with 3d modeling in Maya (for animation) but Daniel has also helped with other occasional computer programming questions. He has been highly knowledgeable, very patient, and extremely reliable. He seems to come with a flexible \'lesson plan\' in his head each time, too. Highly recommended!”","Max Reed “We were very lucky to have Daniel on board as BACelet’s Lead Software Developer this summer. Daniel created our initial iOS app that successfully connected to our hardware device via Bluetooth and was highly sufficient for user testing. In addition to bluetooth connection and beautiful UI, Daniel implemented an in-app messaging system, live friends feed, and other BACelet specific features such as a drink calculator and time-until-sober indicator. I was extremely impressed by Daniel’s work ethic, organization, communication skills, and ability to figure out any obstacle he wasn’t familiar with. Daniel was a tremendous asset not only as a strong Software Developer, but as a committed team player. I look forward to working with Daniel in the future and can’t wait to see what he does next!”"]']### Assistant: The agent's job is to provide mentoring and strategic planning to empower youth to succeed, and today the user is reaching out to the agent because they need guidance on implementing winning strategies in their non-profit organization.
### Human: Agent: ['Ian Land', "Results-oriented general manager of technology companies with direct experience in business unit leadership, sales, product marketing, product planning, business development, strategic alliances, mergers and acquisitions, business analysis, operations, and engineering Accomplished strategic thinker with MIT/Sloan MS/MBA and experience leading cross- functional teams in aerospace, defense, semiconductors, software, oil and telecom industries Specialties: Sales, Negotiations, Marketing, Strategy, Mergers and Acquisition, Business Development, Product Marketing, 'Whole' Product and Product Life Cycle (Regis McKenna/Geoff Moore/Theodore Levitt style), Operations, Product Development Phase/Gate Process", 'Senior Director, Aerospace and Defense Vertical Solutions at Synopsys Inc', 'Synopsys Inc', '[{"company":"Synopsys Inc","company_id":"synopsys","industry":"Software Development","location":"Mountain View, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Synopsys Inc","title":"Senior Director, Aerospace and Defense Vertical Solutions"}],"url":"https://www.linkedin.com/company/synopsys"}]', '["David McIntyre, MBA “Ian is a results oriented executive who can break down strategic marketing objectives into achievable tactics that his team can support. He is a caring manager who puts his team ahead of himself. ”","Robert DellaCamera “I’ve had the pleasure to work with Ian over the past two years at Xilinx. Ian is an articulate, focused and highly effective marketing professional. He has the patience to listen and the strength to lead. His knowledge of the technology and customer base is outstanding… and I have directly benefited from Ian’s desire to teach and mentor others.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to lead the Aerospace and Defense Vertical Solutions department at Synopsys Inc. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the software development field.
### Human: Agent: ['Nicole Diangson', "Experienced Digital Marketer and Sales Professional with a passion for establishing strategic partnerships with businesses, from startup to enterprise, by negotiating services that expand marketing programs, support growth, and drive ROI goals. Demonstrable success in building custom digital marketing strategies, while managing budgets and teams to support the performance of each channel. Driven to identify opportunities and solutions for new and existing clients to effectively scale business. Earned my Bachelor's in Business Administration with a focus in Marketing from San Diego State University.", "Sr. Customer Success Manager at Smartly.io - We're hiring!", 'Smartly.io', '[{"company":"Smartly.io","company_id":"smartly-io","industry":"Marketing and Advertising","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jul 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Smartly.io","title":"Senior Customer Success Manager"}],"url":"https://www.linkedin.com/company/smartly-io"},{"company":"Ignite Visibility","company_id":"ignite-visibility","location":null,"positions":[{"description":"Build client relationships that promote retention, growth, and advocacy. Responsible for the measurement, management, and tracking of customer success KPI\'s (client retention, churn, growth, renewals, and upsells) to grow customer lifetime value.• Promoted to Senior CSM after taking ownership of hiring, training, and scaling operations for the customer success team. • Trust digital marketing consultant to C-level executives, CMOs, business owners, account managers, and other internal/external stakeholders. Manage the company\'s largest accounts to ensure retention and product adoption.• Regularly meet with customers to measure satisfaction, propose opportunities for expansion, and support in strategic planning. • Critical function in the onboarding of accounts and demonstrating ongoing value throughout the partnership.","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Ignite Visibility","title":"Senior Customer Success Manager"},{"description":"","duration":"Jan 2020 Nov 2020 11 months","duration_short":"11 months","end_date":"Nov 2020","start_date":"Jan 2020","subtitle":"Ignite Visibility","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/ignite-visibility"},{"company":"Taylor & Pond Interactive","company_id":"taylorpond","location":"","positions":[{"description":"","duration":"Jan 2017 Aug 2019 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2019","start_date":"Jan 2017","subtitle":"Taylor & Pond Interactive","title":"Digital Account Manager"}],"url":"https://www.linkedin.com/company/taylorpond"},{"company":"Evergreen (fka TapHunter)","company_id":"taphunter-com","location":"Greater San Diego Area","positions":[{"description":"","duration":"Sep 2016 Dec 2016 4 months","duration_short":"4 months","end_date":"Dec 2016","start_date":"Sep 2016","subtitle":"Evergreen (fka TapHunter)","title":"Sales Operations Intern"}],"url":"https://www.linkedin.com/company/taphunter-com"},{"company":"Revive Salon & Spa","company_id":"revive_salon_&_spa","location":"Carmel Valley","positions":[{"description":"","duration":"Feb 2015 Dec 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2016","start_date":"Feb 2015","subtitle":"Revive Salon & Spa","title":"Sales Consultant"}],"url":"https://www.linkedin.com/company/revive_salon_&_spa"}]', '["“I have never worked with anyone as organized, driven and business minded than Nicole. She juggles so many roles and tasks well and does it with a smile on her face. Clients lover her, co-workers enjoy working with her and she constantly brings innovative ideas to the table. There is never a time that Nicole asks a question she doesn\'t already have a proposed solution for. She is a force to be reckoned with and working with her I was able to increase retention of clients by 10x.”","“I\'ve had the pleasure of working with Nicole and seeing her grow over her tenure at Ignite. Starting as support on the SEO team to leading Ignite Visibility\'s Customer Success team, Nicole showed how strong a leader she is. Nicole established processes after streamlining and optimizing pretty much anything she touched. A customer-first approach that always considered operations coupled with attention to detail, she followed through with a positive attitude. Nicole isn\'t afraid to tackle tough situations and keeping all stakeholders in the loop until agreements are met that satisfy all parties. Nicole is an asset to any team looking to keep focus on sustainable growth and values a sense of humor. Nicole is a true rock. ”"]'] User: ['Jessyca Luxenberg', 'Experienced Digital Media Buyer with a demonstrated history of working in the marketing and advertising industry. Skilled in Microsoft Office, Teamwork, Leadership, and Marketing. Strong marketing professional with a Bachelor of Science (BS) focused in Business Administration and Management, Marketing Management from California Polytechnic State University-San Luis Obispo.', 'Media Professional', 'Alamitos Associates', '[{"company":"Alamitos Associates","company_id":null,"location":"Long Beach, California, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Alamitos Associates","title":"Financial Controller"}],"url":""},{"company":"Initiative","company_id":"initiative","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 2019 Jan 2020 8 months","duration_short":"8 months","end_date":"Jan 2020","start_date":"Jun 2019","subtitle":"Initiative","title":"Negotiator, Digital Partnerships"}],"url":"https://www.linkedin.com/company/initiative"},{"company":"Starcom","company_id":"starcom1","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Starcom","title":"Media Associate"}],"url":"https://www.linkedin.com/company/starcom1"},{"company":"Revolution Media","company_id":"revolution-media","location":"","positions":[{"description":"","duration":"Feb 2017 Nov 2017 10 months","duration_short":"10 months","end_date":"Nov 2017","start_date":"Feb 2017","subtitle":"Revolution Media","title":"Assistant Media Buyer"}],"url":"https://www.linkedin.com/company/revolution-media"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"Encino, CA","positions":[{"description":"","duration":"Jul 2016 Sep 2016 3 months","duration_short":"3 months","end_date":"Sep 2016","start_date":"Jul 2016","subtitle":"Bullpen Integrated Marketing","title":"Creative Admin Assistant"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"StudioGood","company_id":"studiogood","location":"San Luis Obispo, California Area","positions":[{"description":"Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts. Conducted research related to current and potential clients.Compiled and presented metrics from both Google and Facebook.Participated in brainstorming and built out concepts generated in brainstorming sessions.Completed weekly site audits to ensure client sites were functioning properly.Generated content for client blog posts and published said posts.","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"StudioGood","title":"Digital Account Intern"}],"url":"https://www.linkedin.com/company/studiogood"},{"company":"Bullpen Integrated Marketing","company_id":"bullpen-integrated-marketing","location":"","positions":[{"description":"Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production Conducted and presented research regarding social media advertising and current popular culture trendsCompleted various tasks in preparation for commercial production, and all other projects the creative team needed assistance withServed as PA during production","duration":"Aug 2015 Aug 2015 1 month","duration_short":"1 month","end_date":"Aug 2015","start_date":"Aug 2015","subtitle":"Bullpen Integrated Marketing","title":"Internship"}],"url":"https://www.linkedin.com/company/bullpen-integrated-marketing"},{"company":"Greg Morris Cards","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources. Created content for website and new logo for ebay site. Compiled lists of resources (card shops) and facilitated purchases of said resources.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Greg Morris Cards","title":"Marketing and Public Relations Intern"}],"url":""},{"company":"Engle and Murphy","company_id":null,"location":"Long Beach, CA","positions":[{"description":"Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client. Researched for and developed a marketing plan for the Arizona Golf Resort and Convention Center in Mesa, Arizona. Presented research, SWOT analysis, and recommendations for improvement with their current marketing team and facility. Contributed in weekly status meetings. Attended and assisted facilitating meetings with clients and production companies with the goal of picking the correct company to produce a commercial for said client.","duration":"Jun 2014 Aug 2014 3 months","duration_short":"3 months","end_date":"Aug 2014","start_date":"Jun 2014","subtitle":"Engle and Murphy","title":"Marketing Intern"}],"url":""},{"company":"Alamitos Associates","company_id":null,"location":"","positions":[{"description":"Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers. Headed the marketing campaign for a new restaurant LA Chicken Cafe. Designed apparel, flyers, promotions, punch cards, mailers, and other promotional items. Designed flyers for other properties owned by Alamitos Associates. Maintained all social media and craigslist ads for both the restaurant and the other properties. Performed other \'housekeeping\' tasks as needed, i.e. ordering materials for tenant improvements, checking collection receipts, stuffing mailers.","duration":"Jun 2013 Sep 2013 4 months","duration_short":"4 months","end_date":"Sep 2013","start_date":"Jun 2013","subtitle":"Alamitos Associates","title":"Marketing Associate"}],"url":""},{"company":"Coastal Dermatology","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2012","start_date":"Jun 2011","subtitle":"Coastal Dermatology","title":"Multi-purpose Assistant"}],"url":""}]', '["Mathew Luxenberg “Jessyca has worked for me at Coastal Dermatology. She is a highly motivated and goal oriented employee, always ready to help where help is needed. A positive \\"can do\\" attitude permeates her being. I would definitely recommend Jessyca for any marketing/advertising/public relations position.”","Andie Rindal “Jessyca joined our team at StudioGood as a digital account intern last quarter. Jessyca\'s \\"can-do\\" attitude was always appreciated. She worked on a number of deliverables during her time here and always provided us with great work. Surely an asset to any team she joins - I highly recommend Jessyca!”"]']### Assistant: The agent's job is to establish strategic partnerships with businesses and expand marketing programs, and today, the agent is reaching out to the user because they need to discuss potential digital media buying opportunities for a new client.
### Human: Agent: ['Shane Flickinger, MHA, FACHE, CLSSBB', 'I am currently Vice President of Operations at Thomas Jefferson University Hospitals, Inc..Areas of Expertise: Change Leadership, Systems Thinking, Strategic Orientation, Lean Six Sigma, Project and Program Management, Team Management and Leadership, Talent Development, Quality Improvement, Baldrige Criteria', 'Vice President of Operations at Thomas Jefferson University Hospitals', 'Thomas Jefferson University Hospitals', '[{"company":"Thomas Jefferson University Hospitals","company_id":"thomas-jefferson-university-hospitals","industry":"Hospital & Health Care","location":null,"positions":[{"description":"Directly responsible for leading and managing a portfolio of programs and services across all sites of service within the division and across the entire continuum of care. Accountability for the coordination and execution of clinical operations, including staffing, regulatory compliance, care/service delivery, and adherence to standardized operating policies and procedures. Responsible for the implementation of divisional strategic plans, leading the execution of the annual operating plan, and assisting senior leadership with the achievement of key performance indicators for quality, safety, patient experience, employee engagement, efficiency, and financial results. Work closely with enterprise service line, corporate services, and physician leaders to drive standardization and best practice across Jefferson Health.","duration":"Jun 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Thomas Jefferson University Hospitals","title":"Vice President Operations"},{"description":"Directly responsible for managing the admission, discharge, and transfer processes for TJUH, Inc. The operation encompasses 925 beds, 108,000+ inpatient bed assignments, 340,000 phone calls, 3,000 telemedicine consults and $247 million annual net revenue. Identify and implement short- and long-term patient flow strategies in collaboration with Senior Leadership, Medical Staff, Nursing and Care Management.","duration":"Nov 2016 Jun 2020 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2020","start_date":"Nov 2016","subtitle":"Thomas Jefferson University Hospitals","title":"Director, CORE: Center for Operational Resource Efficiency"},{"description":"Provided leadership and management of sterile processing and case cart operations in a labor union environment with 80 FTEs and a $10 million budget at two campuses processing over 25,000 surgical instruments and trays per month. Ensured that operations were at the highest level of efficiency, while adhering to regulatory standards for sterilization practices.","duration":"Feb 2015 Nov 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2016","start_date":"Feb 2015","subtitle":"Thomas Jefferson University Hospitals","title":"Manager, Sterile Processing & Case Cart"},{"description":"Partnered with Senior Leadership, Medical Staff, departments and staff to develop and execute strategic and operating plans supporting strategic initiatives using a Balanced Scorecard. Led or co-led projects focused on optimizing Process Management, Organizational Design and Performance Management. Provided necessary training, coaching, and consultation to team members on Lean and Change Leadership problem solving tools.","duration":"Dec 2013 Feb 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2015","start_date":"Dec 2013","subtitle":"Thomas Jefferson University Hospitals","title":"Operations Support Manager"}],"url":"https://www.linkedin.com/company/thomas-jefferson-university-hospitals"},{"company":"Thomas Jefferson University","company_id":"thomas-jefferson-university","location":"College of Population Health","positions":[{"description":"Course Title: Change LeadershipPresents and applies Rapid Improvements as a transformation strategy for cultural and process related change in healthcare settings that require management of multidisciplinary teams. Develops a framework for healthcare transformation by applying tools to DMAIC and John Kotter\'s eight stages of change. Compares and contrasts leadership and management in healthcare to evaluate the differing and complementary functions of each.Co-facilitated the development of a Graduate Certificate and Master’s Degree in Operational Excellence presenting Lean, Change Leadership, and Project Management principles and methodologies","duration":"Jul 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Thomas Jefferson University","title":"Instructor"}],"url":"https://www.linkedin.com/company/thomas-jefferson-university"},{"company":"Main Line Health","company_id":"main-line-health","location":null,"positions":[{"description":"Responsible for developing, organizing, managing, and executing multi-disciplinary process improvement initiatives with a focus on transformational, system-wide and local hospital initiatives. Directed regulatory and accreditation activities for Joint Commission and Department of Health, including a full Joint Commission Reaccreditation Survey and PA Department of Health Occupancy Surveys.","duration":"Jun 2011 Nov 2013 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2013","start_date":"Jun 2011","subtitle":"Main Line Health","title":"Process Improvement Engineer & Regulatory Affairs"},{"description":"","duration":"Jun 2010 Jun 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2011","start_date":"Jun 2010","subtitle":"Main Line Health","title":"Administrative Fellow"}],"url":"https://www.linkedin.com/company/main-line-health"},{"company":"Pennsylvania Office of Rural Health","company_id":null,"location":"University Park, PA","positions":[{"description":"","duration":"Aug 2008 Jun 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2010","start_date":"Aug 2008","subtitle":"Pennsylvania Office of Rural Health","title":"Graduate Intern"}],"url":""},{"company":"Virtua","company_id":"virtuahealth","location":"Marlton, New Jersey","positions":[{"description":"","duration":"May 2009 Jul 2009 3 months","duration_short":"3 months","end_date":"Jul 2009","start_date":"May 2009","subtitle":"Virtua","title":"Administrative Resident"}],"url":"https://www.linkedin.com/company/virtuahealth"},{"company":"Golden Meadows Swim Center","company_id":null,"location":"Lancaster, Pennsylvania Area","positions":[{"description":"Supervised 25 to 30 employees and constructed weekly staff schedules. Provided exceptional customer service and gained critical human resource experience by addressing questions and requests from prospective and current members, as well as employees. Supervised 25 to 30 employees and constructed weekly staff schedules. Provided exceptional customer service and gained critical human resource experience by addressing questions and requests from prospective and current members, as well as employees.","duration":"Jun 2002 Aug 2008 6 years 3 months","duration_short":"6 years 3 months","end_date":"Aug 2008","start_date":"Jun 2002","subtitle":"Golden Meadows Swim Center","title":"Assistant Manager"}],"url":""},{"company":"Penn State Milton S. Hershey Medical Center","company_id":"pennstatehealth","location":"Hershey, Pennsylvania","positions":[{"description":"Developed the following health care leadership competencies through a rotational and project-based Administrative Internship: Process Management- Identified patient throughput barriers by developing Microsoft Visio process flows for three departments in order to improve bed capacity- Completed a quantitative analysis of patient transport data that illustrated time and process efficiencies resulting from pre-scheduled appointments in a patient transport systemAchievement Orientation and Self-Confidence- Developed a Support Services Reference Guide by interviewing support services department managers to ensure all staff has the necessary information for prompt service","duration":"May 2008 Jul 2008 3 months","duration_short":"3 months","end_date":"Jul 2008","start_date":"May 2008","subtitle":"Penn State Milton S. Hershey Medical Center","title":"Administrative Intern"}],"url":"https://www.linkedin.com/company/pennstatehealth"}]', '["Robert Hockel “I would recommend Shane to any organization that is looking for a bright, energetic, and capable young leader.”","Steven Wagman “Shane is a rare student that combines strong communication skills, a solid work ethic and sound academic achievement. He has impressed me with his knowledge of the healthcare industry and his keen sense of community. He is viewed as a student leader in his program and if his achievements as a student are any indication of future potential; he will have a very long and rewarding professional career.”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to manage email marketing campaigns, and today they are reaching out to the user to discuss a potential collaboration on optimizing email strategies for the user's current role at NBCUniversal.
### Human: Agent: ['Mary Schwalen', 'Professional coach providing leadership, communication and career coaching. Broad experience in Training & Organization Development with specialty in individual and team development and culture change.', 'Mary Schwalen Coaching & Consulting', 'Mary Schwalen Coaching & Consulting', '[{"company":"Mary Schwalen Coaching & Consulting","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Mary Schwalen Coaching & Consulting","title":"Principal Consultant"}],"url":""},{"company":"Veterans Career Assistance Program","company_id":null,"location":"San Diego","positions":[{"description":"Team of San Diego HR Professionals assist transitioning military personnel in finding civilian employment. Vet CTAP provides classes and 1-on-1 coaching to help military staff and their spouses conduct a job search, network via social media and professional organizations, customize their resume and have successful job interviews. Volunteers provide phone coaching after the classroom segment until graduates are successfully employed.","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Veterans Career Assistance Program","title":"Career Coach"}],"url":""},{"company":"Genentech","company_id":"genentech","location":"Oceanside, CA","positions":[{"description":"","duration":"2005 2018 13 years","duration_short":"13 years","end_date":"2018","start_date":"2005","subtitle":"Genentech","title":"Sr. Learning & Development Manager"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"IDEC and Biogen Idec","company_id":null,"location":"","positions":[{"description":"","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"IDEC and Biogen Idec","title":"Manufacturing Training Manager"}],"url":""},{"company":"Optical Micro Machines","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Optical Micro Machines","title":"Training Manager"}],"url":""},{"company":"TEAL Electronics Corporation","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"1993 1999 6 years","duration_short":"6 years","end_date":"1999","start_date":"1993","subtitle":"TEAL Electronics Corporation","title":"Training and Organization Development Manager"}],"url":""},{"company":"Self Employed","company_id":null,"location":"San Diego","positions":[{"description":"Major Client was Wilson Learning Corporation, providing customized design services for the sales and leadership curriclum","duration":"1986 1993 7 years","duration_short":"7 years","end_date":"1993","start_date":"1986","subtitle":"Self Employed","title":"Instructional Design Contractor/Consultant"}],"url":""},{"company":"Wilson Learning","company_id":"wilson-learning","location":"","positions":[{"description":"","duration":"1984 1986 2 years","duration_short":"2 years","end_date":"1986","start_date":"1984","subtitle":"Wilson Learning","title":"Instructional Designer"}],"url":"https://www.linkedin.com/company/wilson-learning"},{"company":"Data Control Corporation","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"1980 1984 4 years","duration_short":"4 years","end_date":"1984","start_date":"1980","subtitle":"Data Control Corporation","title":"Program Manager, Educational Software Curriculum"}],"url":""}]', '["“I had a very good experience working with Mary. She explained to me very well how to be efficient in preparing my resume, cover letter and for interviews. She is very knowledgeable and professional. She made it easy to talk about my previous roles, from which she was able to draw specific skills I can relate to and describe during interviews. She was patient and asked further questions to make sure I was able to recognize my soft and hard skills, that I had missed working on my own. Putting all of this down on paper was then easy and ready in no time! I highly recommend Mary for anyone in need of coaching and help to get ready for job applications.”","“I met Mary when I attended the Veteran Career Transition Assistance Program where she volunteers as a coach for transitioning service members While in the Marine Corps, I was a Personnel Officer and thought going into Human Resources (HR) made the most sense. With Mary’s help, I developed an excellent resume for HR. I was also interested in roles in Operations, but unsure how I could be considered qualified without job titles and experience on my resume in Operations positions. Some Operations and Project Management opportunities came up at a company I really wanted to work at. Mary helped me see how my experience was transferable and that I actually had a lot of relevant experience. She helped me create a new resume with a project/operations management focus. Mary and I met for several months and because of her dedication to my success, I was hired for the role I was most interested in as a Senior Principle Project Manager at the company I most wanted to work for. She is a caring, devoted, professional. If you need to enhance your leadership skills, improve on conflict resolution, update your resume or practice interviewing skills, there is no one better than Mary. ”"]'] User: ['Jackie Checho', 'Specialties: Fluent in English and Spanish', 'Sr. Media Manager, Heineken', 'The HEINEKEN Company', '[{"company":"The HEINEKEN Company","company_id":"heineken","industry":"Food and Beverage Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"},{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The HEINEKEN Company","title":"Senior Media Manager"}],"url":"https://www.linkedin.com/company/heineken"},{"company":"dentsu luxe","company_id":null,"location":"NYC","positions":[{"description":"Client: LVMH - Hennessy Client: LVMH - Hennessy","duration":"Jan 2019 Aug 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2021","start_date":"Jan 2019","subtitle":"dentsu luxe","title":"Director, Planning"}],"url":""},{"company":"Carat","company_id":"carat","location":null,"positions":[{"description":"Clients: Mondelez, P&G","duration":"Nov 2015 Nov 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2018","start_date":"Nov 2015","subtitle":"Carat","title":"Associate Director, Communication Planning"},{"description":"Global Mastercard, Diageo","duration":"Nov 2013 Nov 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2015","start_date":"Nov 2013","subtitle":"Carat","title":"Supervisor, Communications Planning"},{"description":"Client: Diageo vodka, wine, and liqueur brands","duration":"Feb 2013 Nov 2013 10 months","duration_short":"10 months","end_date":"Nov 2013","start_date":"Feb 2013","subtitle":"Carat","title":"Communications Planner"}],"url":"https://www.linkedin.com/company/carat"},{"company":"Havas Media","company_id":"havas-media","location":"","positions":[{"description":"Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels Clients: McDonald\'s, Autozone, Fox Deportes, Transitions Optical, Choice Hotels","duration":"Jan 2012 Feb 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2013","start_date":"Jan 2012","subtitle":"Havas Media","title":"Media Planner"}],"url":"https://www.linkedin.com/company/havas-media"},{"company":"Casanova Pendrill","company_id":"casanova-mccann","location":"","positions":[{"description":"Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita Client: Nestle: Coffee-mate, Juicy Juice, Nescafe, Nido, Aguas Frescas, Maggi, La Lechera, Abuelita","duration":"Sep 2010 Jan 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2012","start_date":"Sep 2010","subtitle":"Casanova Pendrill","title":"Jr. Media Planner"}],"url":"https://www.linkedin.com/company/casanova-mccann"},{"company":"Tribune Broadcasting","company_id":"tribune-broadcasting","location":"","positions":[{"description":"","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Tribune Broadcasting","title":"Marketing & Research Intern"}],"url":"https://www.linkedin.com/company/tribune-broadcasting"}]', '["Ian Britt “After working with Jackie for only a week, I noticed that there was something special about her. After working with her for several months I knew that she\'d be a great asset to any team she joined. She worked extremely hard to make sure that her projects were completed on a timely basis - but more than that, she cared about her clients\' needs and fought to help them every step of the way, sometimes at the expense of her taking on significantly more work than was necessary. When she called in sick, she LITERALLY CALLED IN. We\'d get calls every couple of hours with her on the other end making sure her projects were moving forward in her absence. Jackie was a great worked and a great presence in the office. It\'s just not the same without her...”","Liz St. John “Jackie made a significant contribution to the account management department, and I can\'t speak highly enough of her commitment, hard work and thoroughness. Jackie always goes the extra mile to ensure that campaigns were coordinated completely between client and agency, and I had no hesitation in encouraging her to work directly with the client when the need arose. She is professional, articulate, innovative and completely reliable. A real pleasure to work with.”"]']### Assistant: The agent's job is to provide career coaching and help individuals enhance their leadership skills, and today the agent is reaching out to the user because they need to offer their coaching services to assist the user in improving their conflict resolution abilities in a professional capacity.
### Human: Agent: ['Matt Winberry', 'Senior database technology and software developer with 15+ years of experience who has expertise with Microsoft SQL Server, Amazon Redshift and other Database/ETL technologies. Accomplishments • Created, designed and implemented a robust data harnessing program for paid search data, resulting in monthly savings of 100+ companywide workflow hours while generating approximately $10,000 per month for the Business Intelligence team. • Streamlined large monthly integration of 3rd party client data into our data warehouses, refactoring all manual tasks into an automated solution that reduced run time from over a week of manually intensive work down to 2-3 days of automated ETL processing. • Created an automated deployment for the Redshift portion of our team’s data lake, thus saving the team 10 hours per month due to increased efficiencies in testing and deployment. Core Competencies Agile Software Development \| Amazon Aurora \| ASP.net \| C# \| Cloud Formation \| Dynamo DB \| EC2 \| IAM \| JSON \| Kinesis \| Lambda \| Node.js \| RDS \| S3 \| Secrets Manager \| Microsoft SQL Server \| SAP \| SSAS \| SSIS \| Talend \| Visual Basic \| VPC Leadership Principles Be Accountable \| Dive Deep \| Lead by Example \| Check the Ego \| Be Human \| Admit Mistakes', 'Database Engineer', 'Slalom', '[{"company":"Slalom","company_id":"slalom-consulting","industry":"Business Consulting and Services","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"Slalom","title":"Database Engineer"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"Amazon","company_id":"amazon","location":"Seattle, Washington","positions":[{"description":"• Designed, created and deployed customized Redshift solutions for internal reporting teams• Used CloudFormation and other tools on the AWS platform to standardize platform deployments• Developed pipelines to ingest data from DynamoDB to Redshift using DynamoDB Streams, Lambda and Kinesis Firehose • Designed, created and deployed customized Redshift solutions for internal reporting teams• Used CloudFormation and other tools on the AWS platform to standardize platform deployments• Developed pipelines to ingest data from DynamoDB to Redshift using DynamoDB Streams, Lambda and Kinesis Firehose","duration":"Mar 2017 Dec 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Dec 2020","start_date":"Mar 2017","subtitle":"Amazon","title":"Senior Data Engineer"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"HackerAgency","company_id":"hacker-group","location":"Seattle, WA","positions":[{"description":"• Designed, developed and maintained MS SQL Server data warehouses for all of the agency’s clients• Built SSIS pipelines to import 3rd party data into customized data solutions for various clients• Maintained SSAS cubes for our larger clients • Designed, developed and maintained MS SQL Server data warehouses for all of the agency’s clients• Built SSIS pipelines to import 3rd party data into customized data solutions for various clients• Maintained SSAS cubes for our larger clients","duration":"Apr 2015 Jan 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2017","start_date":"Apr 2015","subtitle":"HackerAgency","title":"Senior Database Engineer"}],"url":"https://www.linkedin.com/company/hacker-group"},{"company":"Enprecis Group","company_id":"enprecis-by-questionpro","location":"Seattle, WA","positions":[{"description":"• Designed, implemented and maintained complex relational database systems related to our flagship survey products.• Responsible for end-to-end creation and deployment of data warehouses and their associated SQL Server Analysis Services cubes for client-facing reporting.• Created automation to verify the data quality of our survey data. • Designed, implemented and maintained complex relational database systems related to our flagship survey products.• Responsible for end-to-end creation and deployment of data warehouses and their associated SQL Server Analysis Services cubes for client-facing reporting.• Created automation to verify the data quality of our survey data.","duration":"Nov 2012 Apr 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2015","start_date":"Nov 2012","subtitle":"Enprecis Group","title":"Senior Database Engineer"}],"url":"https://www.linkedin.com/company/enprecis-by-questionpro"},{"company":"Razorfish","company_id":"razorfish","location":"Seattle, WA","positions":[{"description":"• Maintained client data warehouses, SSIS data pipelines and SSAS cubes for each of the agency’s major clients.• Facilitated company-wide move to daily data delivery model for all clients while enacting system automation improvements.• Created, designed and implemented a robust data harnessing program for paid search data. • Maintained client data warehouses, SSIS data pipelines and SSAS cubes for each of the agency’s major clients.• Facilitated company-wide move to daily data delivery model for all clients while enacting system automation improvements.• Created, designed and implemented a robust data harnessing program for paid search data.","duration":"Mar 2007 Oct 2012 5 years 8 months","duration_short":"5 years 8 months","end_date":"Oct 2012","start_date":"Mar 2007","subtitle":"Razorfish","title":"Database Software Engineer"}],"url":"https://www.linkedin.com/company/razorfish"},{"company":"Volt Technical Resources","company_id":"volt-technical-resources","location":"Redmond, WA","positions":[{"description":"Windows Lifecycle TeamDatabase developer for a document management tool used by the Windows teamAuthored first technical documentation for previously undocumented product, providing a key technical resource for product specifications. Converted functionality from external Windows services to database server using Common Language Runtime stored procedures reducing surface area of application and increasing control of SQL Database/NTFS File System synchronization.Supervised all SQL development on the product team.","duration":"Jul 2006 Mar 2007 9 months","duration_short":"9 months","end_date":"Mar 2007","start_date":"Jul 2006","subtitle":"Volt Technical Resources","title":"Database Developer"}],"url":"https://www.linkedin.com/company/volt-technical-resources"},{"company":"Outcome Concept Systems","company_id":"outcome-concept-systems","location":null,"positions":[{"description":"OCS Development TeamDesigned, developed and implemented a system consolidating data from 100+ access databases into a large SQL database, resulting in streamlined efficiency for data analysis queries.Acted as lead developer on a Visual Basic .net application that predicted adverse outcomes, providing a first-to-market product enabling our clients pro-active and life-saving measures for their patients.Key in developing cutting edge systems for statistical risk adjustment of client data resulting in increased industry profitability for company.","duration":"Jan 2004 Jan 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2006","start_date":"Jan 2004","subtitle":"Outcome Concept Systems","title":"Software Developer"},{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Outcome Concept Systems","title":"database developer"}],"url":"https://www.linkedin.com/company/outcome-concept-systems"},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"Designed and implemented central SQL Server database combining various Access test data stores, providing uniformity of results for all users on the test team.Mentored team in database design and Transact-SQL coding, resulting in more robust SQL-driven test and production tools.Assumed pivotal Project Manager’s role for all technical aspects of shipping Windows Server 2003 Technical Reference, allowing project to ship on time with zero active bugs.","duration":"Jan 2000 Jan 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2004","start_date":"Jan 2000","subtitle":"Microsoft","title":"Software Test Engineer/Database Development Specialist"},{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Microsoft","title":"software test engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Computer Associates","company_id":"caisoftware","location":"","positions":[{"description":"Supervised team of 4 associate consultants at client site, launching the team and building it into a fully operational help desk unit in less than 3 months. Supervised team of 4 associate consultants at client site, launching the team and building it into a fully operational help desk unit in less than 3 months.","duration":"Jan 1999 Jan 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2000","start_date":"Jan 1999","subtitle":"Computer Associates","title":"Implementation Consultant"}],"url":"https://www.linkedin.com/company/caisoftware"},{"company":"ALLEGIS COMMUNICATIONS, INC","company_id":"allegis-communications-inc","location":"","positions":[{"description":"Supervised team of 13 operations and production personnel in everyday functions of firm, affording Operations Manager the freedom to tackle higher-level tasks. Supervised team of 13 operations and production personnel in everyday functions of firm, affording Operations Manager the freedom to tackle higher-level tasks.","duration":"Jan 1997 Jan 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1999","start_date":"Jan 1997","subtitle":"ALLEGIS COMMUNICATIONS, INC","title":"Operations Supervisor"}],"url":"https://www.linkedin.com/company/allegis-communications-inc"}]', '["Chris Stampe “I\'ve hired Matt twice now for database, BI, ETL, and other various data-oriented work. Matt is a fantastic engineer with a broad skillset, desire to learn new things, and ability to understand and simplify systems and data. ”","Megan Vee “I worked with Matt as a collaborative team member for about 3 years at Enprecis. He is a detailed-oriented SQL database genius developer and programmer who has a wacky sense of humor and is fun to work with. Matt would be an asset to any team!”"]'] User: ['Dmitrii Zavorotny', '- Data Warehousing, Big Data, ETL, Cubes, Data Virtualization, Data Visualization, Reporting, Performance Tuning- MS SQL Server, Visual Studio, Power BI- Snowflake- SAP, Business Objects Data Services (BODS)- Denodo- ActiveBatch, Cherwell- Aries, AFE Navigator, WellView, EMK3, Quorum, AVM', 'Sr. Data Analyst at CRB', 'Co-Own Company LLC', '[{"company":"Co-Own Company LLC","company_id":"co-own-company","industry":"Leasing Real Estate","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Co-Own Company LLC","title":"Technology Officer"}],"url":"https://www.linkedin.com/company/co-own-company"},{"company":"CRB","company_id":"crbgrp","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"May 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"May 2020","subtitle":"CRB","title":"Sr. Data Analyst"}],"url":"https://www.linkedin.com/company/crbgrp"},{"company":"Stonebridge Consulting","company_id":"stonebridge","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Jul 2019 May 2020 11 months","duration_short":"11 months","end_date":"May 2020","start_date":"Jul 2019","subtitle":"Stonebridge Consulting","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/stonebridge"},{"company":"SM Energy Company","company_id":"sm-energy-company","location":"Denver, CO","positions":[{"description":"","duration":"May 2014 Jul 2019 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jul 2019","start_date":"May 2014","subtitle":"SM Energy Company","title":"Sr. Database Developer & Architect"}],"url":"https://www.linkedin.com/company/sm-energy-company"},{"company":"Convergys","company_id":"convergys","location":"Denver, CO","positions":[{"description":"","duration":"Mar 2010 Apr 2014 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 2014","start_date":"Mar 2010","subtitle":"Convergys","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/convergys"},{"company":"Wall Street On Demand","company_id":"wall-street-on-demand","location":"Boulder, CO","positions":[{"description":"Database developer specializing in MS-SQL Server. Database developer specializing in MS-SQL Server.","duration":"Aug 2009 Mar 2010 8 months","duration_short":"8 months","end_date":"Mar 2010","start_date":"Aug 2009","subtitle":"Wall Street On Demand","title":"Database Developer"}],"url":"https://www.linkedin.com/company/wall-street-on-demand"},{"company":"Coinstar","company_id":"coinstar","location":"Louisville, CO","positions":[{"description":"","duration":"Sep 2006 Jul 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2009","start_date":"Sep 2006","subtitle":"Coinstar","title":"IT Specialist"}],"url":"https://www.linkedin.com/company/coinstar"}]', '["Andy Reinert “Dmitrii is one of the smartest people I know. I witnessed on many occasions his ingenuity in solving difficult problems with the upmost attention to detail. There was nothing that slipped through the cracks. I am fortunate to have had the opportunity to work with Dmitrii and highly recommend him!”","LinkedIn User “I have had the privilege of working with Dmitrii for over 5 years. As a senior member of my team, he is a mentor to many of our junior developers and was instrumental in their development. Dmitrii has a very strong technical foundation and has implemented many improvements in our data environment, integration, and transformation for the enterprise. His strong customer focus and attention to detail has provided excellent support and solutions for our business partners. ”"]']### Assistant: The agent's job is to develop and implement data solutions using Microsoft SQL Server and other technologies, while the user is reaching out to the agent because they need assistance with performance tuning and optimizing their data warehouse.
### Human: Agent: ['Fred Martin', 'Importer of fine art, antiques, and furniture. Origin of 90% of items are from Asia and Africa. Restore and repair new and old furniture. Home and Office designers welcome 25% off all items. Specialties: collectic art and furniture. Large selection of African mask and Asian antique wood carvings. Hand crafted items and unique one of a kind art and accessories.', 'Owner, The Realm co ltd', 'The Realm Co. Ltd.', '[{"company":"The Realm Co. Ltd.","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Coordinate festivals art and craft fairs and fund raising Coordinate festivals art and craft fairs and fund raising","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"The Realm Co. Ltd.","title":"Event coordinator"}],"url":""},{"company":"Boonrod Treasures Co. Ltd","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Import and exporter of fine art and collectables, Also organizer of special events and festivals Import and exporter of fine art and collectables, Also organizer of special events and festivals","duration":"Jan 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jan 2011","subtitle":"Boonrod Treasures Co. Ltd","title":"Owner"}],"url":""},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"31 years of service as a tech and manager 31 years of service as a tech and manager","duration":"Oct 1969 Nov 2000 31 years 2 months","duration_short":"31 years 2 months","end_date":"Nov 2000","start_date":"Oct 1969","subtitle":"AT&T","title":"Project Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Paul Pompian “Fred has great taste and is of unimpeachable integrity. He is conscientious about the budget of the customer and will turn down a sale if he doesn\'t serve the customer\'s best interest. Rare these days.”","THEODORE BOONE “I\'VE PURCHASED NUMEROUS ITEMS FROM FRED TO ENHANCE THE ASTHETICS OF MY SHOWROOM AS WELL AS MY HOME... HIS CONCEPTS CONCERNING STYLE & ARRANGEMENT ARE PRICELESS...”"]'] User: ['Gloria Kinne', "Circare offers unusual, exciting gifts you'll feel good about giving-- for just about everyone in you life. Come find your new Favorite Gift Shop! Specialties: We specialize in hand crafted work by American Artists. Lots of Made in Michigan, too. We offer an incredibly wide range of gift items. Glass, pottery, jewelry, garden accessories, toys and novelties, handbags and scarves and so much more. Great gifts for everyone on you list and every occasion. Let us help you with party favors and corporate gifts, too.", 'Owner at Circare', 'Circare', '[{"company":"Circare","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1987 - Present 34 years 10 months","duration_short":"34 years 10 months","end_date":"Present","start_date":"Oct 1987","subtitle":"Circare","title":"Owner"}],"url":""},{"company":"Saks Fifth Avenue","company_id":"saksfifthave","location":"","positions":[{"description":"","duration":"Mar 1983 Apr 1987 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 1987","start_date":"Mar 1983","subtitle":"Saks Fifth Avenue","title":"department manager"}],"url":"https://www.linkedin.com/company/saksfifthave"},{"company":"Bonwit Teller","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1980 Mar 1983 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 1983","start_date":"Sep 1980","subtitle":"Bonwit Teller","title":"department manager"}],"url":""}]', '["Jerome Addy “If you have not been to Circare, you are missing out on the best specialty gift shop on the east side. Gloria\'s personal service and knowledge are second to none. Go to Circare. You will not be disappointed.”","Carmen Amabile “Gloria provides a wonderful experience when shopping at Circare. Circare offers all businesses and shoppers unique high quality gifts. Put this shop on your must see list and be sure to stop in, you won\'t be disappointed.”"]']### Assistant: The agent's job is to import fine art and furniture, and today, the agent is reaching out to the user because they need to discuss a potential collaboration for supplying handcrafted American gifts at the agent's store.
### Human: Agent: ['Natalie Massey', 'Success comes from (among other key factors) having the right people, in the right place at the right time and unifying your team.', 'Floor Director at Hermès', 'Hermès', '[{"company":"Hermès","company_id":"hermes-group","industry":"Retail Luxury Goods and Jewelry","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Hermès","title":"Floor Director"},{"description":"Assisted in store opening of the first Hermès of Paris boutique in WA by setting up and organizingfront and back of house, including supplies, merchandise and POS. Created schedules, contact listsand led on-going training. Schedule and lead morning store meetings to discuss sales, performance, policies, promotecompany directives and incentives, and celebrate successes. Hiring, training and evaluating sales and support associates. Administrating monthly sales teamproductivity and annual reviews for 15 people. Monthly productivity review and action plans including client outreach and events. Encourage thesales team to cross-sell additional products.Lead on month end report for sales review, traffic, new client recruitment, product performanceand events (current and up-coming).Collaboration with corporate merchant group, tech support, visual team and payroll/HRdepartments.Ongoing store visual merchandising. Assist in monthly cycle counts and annual inventory planning and execution.","duration":"Sep 2009 Sep 2019 10 years 1 month","duration_short":"10 years 1 month","end_date":"Sep 2019","start_date":"Sep 2009","subtitle":"Hermes of Paris","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/hermes-group"},{"company":"Coach","company_id":"coach","location":"Seattle WA","positions":[{"description":"Analyzing statistical data that impact goals, such as ADT, UPT, TPH and conversion. Daily salesreview and actionable steps taken for improved results. Tracked business by product linepenetration and analyzed areas for opportunity.Manpower/ people development- July 2008 recognized by vice president for leadership and teambuilding at annual store managers conference. Collaboration with district managers for openpositions in the market. Promoted of three assistant managers to store managers.Recognized by company president for service, July 2004 was given the annual President\'s ServiceAward. Service focus- consistently high scores of service shop expectations.Clienteling- generating purposeful footsteps to maximize sales and conversion, through lifestyleand relationship building.Merchandising- leadership role in visual merchandising, including facilitating floor-sets in areastores for WA and OR.","duration":"Nov 2000 Sep 2009 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2009","start_date":"Nov 2000","subtitle":"Coach","title":"Store Manager"}],"url":"https://www.linkedin.com/company/coach"},{"company":"BCBG Max Azria","company_id":"bcbg-max-azria","location":"Seattle WA","positions":[{"description":"Focused team on daily goals.Helped set up organization structure for reports and transmittal communication between store andcorporate office.Clienteling- personal book, set appointments.Merchandising- mannequins, windows and floor layout.Processed in coming shipment and inventory control.Interviews and training. Focused team on daily goals.Helped set up organization structure for reports and transmittal communication between store andcorporate office.Clienteling- personal book, set appointments.Merchandising- mannequins, windows and floor layout.Processed in coming shipment and inventory control.Interviews and training.","duration":"Nov 1999 Nov 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2000","start_date":"Nov 1999","subtitle":"BCBG Max Azria","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/bcbg-max-azria"},{"company":"Abercrombie & Fitch","company_id":"abercrombie-&-fitch","location":"","positions":[{"description":"","duration":"May 1997 Nov 1999 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 1999","start_date":"May 1997","subtitle":"Abercrombie & Fitch","title":"Store Manager"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"}]', '["LinkedIn User “Natalie is one of the most observant people I have ever met. She has an extreme attention to detail that I saw contribute to her success in visual merchandising, business strategy and people development. She has the gift of story telling and is able to put the information that she has together in a very cohesive sense. Her visual gifts made her the go to person in the area for merchandising. Her business acumen contributed to clear understanding and expectations in sales which placed her as the store manager in the highest volume store. Lastly her understanding of people and their strengths help build a strong team. She never says this person lacks here but rather says this person is extremely talented here so let\'s pair him/her up with this other person with opposite or rather complementary talents. You know that when you are working \\"for\\" her that she is always working \\"with\\" you and you never lose the sense of her support behind you.”","Alex Allred “Natalie is one of the best I\'ve had the privilege to work with, as a manger her emphasis focused on serving her staff by ensuring they had all the necessary tools to be effective at their roles rather than micro-managing her employees. She was great at creating a team environment and was largely responsible for our store successes in meeting and exceeding sales goals as her ability to identify each member\'s strengths and weaknesses allowed her to place us in the best positions to achieve success. She creates a work environment that allows each person to be accountable to themselves, thus making each of us an owner of our own business. Her understanding of her staff\'s individual goals and ambitions were particularly key as this allowed her to mentor each team member at their own pace and in a style that was suited to each person. Despite having so much experience as a retail manger, Natalie continues to stay ahead of the curve by always thinking outside the box to make her customer service processes even better, but most importantly she is great at listening to her staff and seeking valuable input from members on the front lines as to how to exceed client expectations. Her thirst for being great and high energy along with her skills in people development makes her a tremendous asset to any company that truly values leadership and customer service.”"]'] User: ['Jagan Sammeta', 'Specialties: SAP', 'Developer at Kontoor Brands, Inc.', 'Kontoor Brands, Inc.', '[{"company":"Kontoor Brands, Inc.","company_id":"kontoor-brands","industry":"Retail Apparel and Fashion","location":"Greensboro, North Carolina, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Kontoor Brands, Inc.","title":"Developer"}],"url":"https://www.linkedin.com/company/kontoor-brands"},{"company":"Luxottica","company_id":"luxottica","location":"Greater New York City Area","positions":[{"description":"","duration":"Nov 2017 Aug 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2020","start_date":"Nov 2017","subtitle":"Luxottica","title":"Lead Developer"}],"url":"https://www.linkedin.com/company/luxottica"},{"company":"Hanesbrands Inc.","company_id":"hanesbrands-inc-","location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"","duration":"Dec 2013 Nov 2017 4 years","duration_short":"4 years","end_date":"Nov 2017","start_date":"Dec 2013","subtitle":"Hanesbrands Inc.","title":"Sr SAP Consultant"}],"url":"https://www.linkedin.com/company/hanesbrands-inc-"},{"company":"Prosoft Technology Group","company_id":"prosoft-technology-group","location":"Hyderabad, India and Greater Chicago Area","positions":[{"description":"","duration":"Jan 2010 Dec 2013 4 years","duration_short":"4 years","end_date":"Dec 2013","start_date":"Jan 2010","subtitle":"Prosoft Technology Group","title":"Sr. Sap Consultant"}],"url":"https://www.linkedin.com/company/prosoft-technology-group"},{"company":"Haworth","company_id":"haworthinc","location":"Holland, MI","positions":[{"description":"","duration":"Feb 2012 Aug 2012 7 months","duration_short":"7 months","end_date":"Aug 2012","start_date":"Feb 2012","subtitle":"Haworth","title":"Sr. SAP Consultant"}],"url":"https://www.linkedin.com/company/haworthinc"},{"company":"Oakley/Luxottica","company_id":"oakley","location":"Greater Atlanta Area, Greater New York","positions":[{"description":"","duration":"May 2011 Jan 2012 9 months","duration_short":"9 months","end_date":"Jan 2012","start_date":"May 2011","subtitle":"Oakley/Luxottica","title":"Senior SAP Consultant"}],"url":"https://www.linkedin.com/company/oakley"},{"company":"Volt Technical Resources","company_id":"volt-technical-resources","location":"Bellevue, WA","positions":[{"description":"","duration":"Aug 2009 Jan 2010 6 months","duration_short":"6 months","end_date":"Jan 2010","start_date":"Aug 2009","subtitle":"Volt Technical Resources","title":"Senior SAP Consultant"}],"url":"https://www.linkedin.com/company/volt-technical-resources"},{"company":"Nalco","company_id":"nalco","location":"Naperville, IL","positions":[{"description":"","duration":"Sep 2008 Jul 2009 11 months","duration_short":"11 months","end_date":"Jul 2009","start_date":"Sep 2008","subtitle":"Nalco","title":"Senior SAP Consultant"}],"url":"https://www.linkedin.com/company/nalco"},{"company":"VLS Systems Inc","company_id":"vls-systems-inc","location":"Chantilly, VA","positions":[{"description":"","duration":"May 2007 Jul 2009 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2009","start_date":"May 2007","subtitle":"VLS Systems Inc","title":"Senior SAP Consultant"}],"url":"https://www.linkedin.com/company/vls-systems-inc"},{"company":"Puget Sound Energy","company_id":"pugetsoundenergy","location":"Bellevue, WA","positions":[{"description":"","duration":"Jun 2008 Sep 2008 4 months","duration_short":"4 months","end_date":"Sep 2008","start_date":"Jun 2008","subtitle":"Puget Sound Energy","title":"Senior SAP Consultant"}],"url":"https://www.linkedin.com/company/pugetsoundenergy"},{"company":"Levi Strauss & Co.","company_id":"levi-strauss-&-co-","location":"San Francisco, CA","positions":[{"description":"","duration":"Jul 2007 Mar 2008 9 months","duration_short":"9 months","end_date":"Mar 2008","start_date":"Jul 2007","subtitle":"Levi Strauss & Co.","title":"SAP Abap Consultant"}],"url":"https://www.linkedin.com/company/levi-strauss-&-co-"},{"company":"Accenture Technology Solutions","company_id":"accenture","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Oct 2005 May 2007 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2007","start_date":"Oct 2005","subtitle":"Accenture Technology Solutions","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"ISS Global","company_id":"integrated-software-solutions","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Apr 2004 Oct 2005 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2005","start_date":"Apr 2004","subtitle":"ISS Global","title":"Abap Consultant"}],"url":"https://www.linkedin.com/company/integrated-software-solutions"},{"company":"Knoah Solutions","company_id":"knoah-solutions-24-7intouch","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Sep 2003 Mar 2004 7 months","duration_short":"7 months","end_date":"Mar 2004","start_date":"Sep 2003","subtitle":"Knoah Solutions","title":"ESO"}],"url":"https://www.linkedin.com/company/knoah-solutions-24-7intouch"}]', '["Arbind Prasad “Working with Jagan is a wonderful experience. As a person, I have always found him very supportive and enthusiastic. His dedication to work and speed of execution is commendable no matter what hour of the day it is. His technical knowledge coupled with his business understanding makes him an excellent perfomer. I wish him all success in his future endeavors..!”","Paramesh K “I have worked with Jagan for ISS. he is hardworking and dedicated towards work. He has good communication skills and a team player. He has very good analytical skills. I strongly recommend him. I wish him good luck.”"]']### Assistant: The agent's job is to unify their team and ensure success, and today they are reaching out to the user because they need their expertise in SAP for a project at their company.
### Human: Agent: ['Lorraine Firth', 'My Specialties: Property & Casualty Insurance Education and Technology New and existing Employee Training & Development – Technical Training Specialist Virtual Classroom & Webinar Presentations – Facilitation Specialist Mentoring/Coaching New Products, Meetings and Event Planning & Project Manager Surveys - Develop and conduct surveys Employee Auditing and Performance evaluations Workflow Management – Write/edit and update', 'PayneWest Insurance, A Marsh & McLennan Agency LLC Company', 'PayneWest Insurance Agency', '[{"company":"PayneWest Insurance Agency","company_id":"paynewest-insurance","industry":"Insurance","location":"Oregon, Washington, Idaho and Montana","positions":[{"description":"","duration":"Oct 2002 - Present 19 years 5 months","duration_short":"19 years 5 months","end_date":"Present","start_date":"Oct 2002","subtitle":"PayneWest Insurance Agency","title":"Training Specialist"}],"url":"https://www.linkedin.com/company/paynewest-insurance"},{"company":"Purium Health Products","company_id":"purium-health-products","location":"Cottage Grove, Oregon","positions":[{"description":"Purium goes back to the original purity standards. No artificial colors, flavors, sweeteners, binders, fillers, hormones, pesticides, irradiated or genetically modified ingredients. Just real food. Super food. For super results. We offer a solution that benefits our bodies, as well as the earth. Pure + Premium Products. Purium goes back to the original purity standards. No artificial colors, flavors, sweeteners, binders, fillers, hormones, pesticides, irradiated or genetically modified ingredients. Just real food. Super food. For super results. We offer a solution that benefits our bodies, as well as the earth. Pure + Premium Products.","duration":"Jul 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Purium Health Products","title":"Purium Distributer"}],"url":"https://www.linkedin.com/company/purium-health-products"},{"company":"Purium","company_id":null,"location":"Cottage Grove, OR","positions":[{"description":"Would you like to feel like a much younger person? Good health starts with the right nutrition. How does putting in minimal effort for maximum results sound to you? All paths lead to Core4 by Purium. Ask me for a $50 gift card and take a pledge to give your body nutrients to thrive! For the business entrepreneur\'s - do you at all keep your option\'s open n terms of making any money outside of what you are making in your current profession? Ask me about getting unlimited gift cards to share with others who want to join you on the journey to better health, those who want to help other\'s increase their health, fitness and weight loss goals. One person can make a difference. We are proving it!","duration":"Jul 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Purium","title":"Purium Consultant"}],"url":""},{"company":"Western States Insurance","company_id":"western-states-insurance","location":null,"positions":[{"description":"","duration":"Jun 1998 Oct 2012 14 years 5 months","duration_short":"14 years 5 months","end_date":"Oct 2012","start_date":"Jun 1998","subtitle":"Western States Insurance","title":"Regional Service and Support Corrdinator"},{"description":"","duration":"Jun 2002 Jun 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2003","start_date":"Jun 2002","subtitle":"Western States Insurance","title":"Personal & Commercial Lines Customer Service Agent"}],"url":"https://www.linkedin.com/company/western-states-insurance"},{"company":"Bauder & Young Insurance Agency","company_id":null,"location":"Cottage Grove, Oregon","positions":[{"description":"Bauder & Young Insurance was purchased by Western States Insurance July of 2002. Bauder & Young Insurance was purchased by Western States Insurance July of 2002.","duration":"Jul 2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"Jul 2000","subtitle":"Bauder & Young Insurance Agency","title":"Personal & Commercial Lines Agent"}],"url":""},{"company":"Kinkade Insurance","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 1998 Jul 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2000","start_date":"Jan 1998","subtitle":"Kinkade Insurance","title":"CL & PL Insurance Agent"},{"description":"Kinkade Insurance was purchased by Bauder and Youngr","duration":"Jan 1998 Jul 2000 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2000","start_date":"Jan 1998","subtitle":"Kinkade Insurance","title":"CL & PL Insurance Agent"}],"url":""},{"company":"City of Cott","company_id":null,"location":"united states","positions":[{"description":"","duration":"Oct 1994 Jan 1998 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 1998","start_date":"Oct 1994","subtitle":"City of Cott","title":"City of Cottage Grove Public Works Clerk"}],"url":""},{"company":"McFadden Insurance","company_id":null,"location":"Las Vegas, NV","positions":[{"description":"","duration":"Jan 1983 Aug 1994 11 years 8 months","duration_short":"11 years 8 months","end_date":"Aug 1994","start_date":"Jan 1983","subtitle":"McFadden Insurance","title":"Personal and Commercial Lines"}],"url":""}]', '["Chris Huwaldt “In her role as a Regional Trainer Lorraine has proved to be a patient teacher and empathetic mentor to many. Lorraine has done a wonderful job implementing the Western State culture and her efforts have made a big difference is the results generated in my region.”","Scott Sherbourne “It has been a pleasure working with Lorraine at Western States Insurance Agency. Lorraine\'s passion for instruction, learning, and assisting others is simply remarkable. She will often invest additional time and effort to secure successful results. Her \\"can do spirit\\" is not only valuable in our company but contagious among our employees. Not only am I honored to work with Lorriane but I contribute much of our agency success to her involvement.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide training and instruction in property and casualty insurance, while the user is reaching out to the agent because they need guidance on implementing Western State culture in their healthcare production line lead position.
### Human: Agent: ['Nancy Fernandes', 'A hands-on Leader with proven successes in Applications Support, Call Center Operations and Command Center Logistics. A Team Builder with experience overseeing Integration Projects, Product Development Groups and Support Analysts; recognized as a consensus builder with an exemplary work ethic and a strong customer focus.', 'Senior-level Call Center and Support Leader \| Team Builder \| Operations \| Product Development and Marketing', 'Marriott International', '[{"company":"Marriott International","company_id":"marriott-international","industry":"Hospitality","location":null,"positions":[{"description":"Leader and facilitator of Teams who planned and executed the Marriott and Starwood Sales & Catering Systems’ integration with specific responsibility for User Provisioning and Command Center Logistics. Oversaw Product and Support Teams responsible for testing and validating the conversion of data from Starwood’s systems to Marriott’s systems. Managed the staffing and scheduling of Command Center Support; maintained oversight of call volume and SLAs; reported on critical issues and remediation steps to Senior Leadership. Developed talent and mentored high potential Associates","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Marriott International","title":"Director, Global Sales Support & Maintenance"},{"description":"Directed Global Support Team in providing 24x7 application support to >750 Starwood Hotels with installed base of 20K Users. Benchmarked Help Desk performance and improved user support experience by 63% YOY through Agent coaching and process changes. Partnered with Development Team and User Councils to define, prioritize, and test application improvements; realized a 70% decrease in average number of monthly incidents related to application bugs, YOY. Won the 2014 Global Sales Excellence Award for Sales Support.","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"Marriott International","title":"Associate Director, ISAC Application Business Support"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"Newport Corporation","company_id":"newport-corporation","location":null,"positions":[{"description":"Responsible for P&L and all business operations of $20M+ manufacturing site including: leading management team in development of 3 year strategic plan; re-structuring Sales Team to effectively serve emerging markets; directing new product development; negotiating customer and vendor contracts; defining operational metrics; developing talent.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Newport Corporation","title":"Site General Manager, Oriel Product Line"},{"description":"(Dual role for 12-month period overseeing Call Center Operations in Irvine, CA and Manufacturing Operations in Stratford, CT). Responsibilities included: directing 20+ person Customer Call Center with achieved goal of improving Call Center responsiveness and customer satisfaction as measured by Customers\' and Regional Sales Managers\' survey returns; developing and deploying Best Practices Policies for call handling and order/quote entry; benchmarking Call Center metrics; and developing reporting tools for tracking call volume and quote conversions.","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Newport Corporation","title":"Director of Call Center Operations"},{"description":"Had responsibility for the Manufacturing, Logistics and Service Operations of $20M+ site including: managing staff of 23; scheduling all production jobs; developing revenue forecasts; implementing LEAN initiatives; developing workflow processes to support custom business; working with Engineering team to improve margins through cost take-outs and outsourcing; and reducing warranty return rates through improved QA processes and metrics.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Newport Corporation","title":"Director of Operations, Oriel Product Line"},{"description":"Oversaw the applications and service support of the Oriel Product Line which included: the creation of a Service Team with the achieved goal of reducing turn-around times on repairs (reduced from >1 month to </=2 weeks); defining processes for managing global returns; providing after-market support to customers and global sales teams; and benchmarking customer satisfaction metrics (on time delivery, warranty return rate, repair cycle time)","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Newport Corporation","title":"Director of Applications Support"},{"description":"Responsible for the development and execution of marketing plans for all product lines within Photonics Division of Newport Corporation, including: collaborating with Product Managers to drive revenue growth through promotional campaigns, new product launches and targeted print and electronic advertising; delivering measurable returns on advertising dollars; and initiating keyword search campaigns","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Newport Corporation","title":"Merchandising Manager, Photonics Products"},{"description":"Had responsibility for all areas of product line management which included: developing brand strategy and product roadmaps; collaborating with Engineering team on new product development plans; achieving gross margin targets; creating product marketing materials; and providing product support to customers and global sales teams.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Newport Corporation","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/newport-corporation"},{"company":"METROmarketing Resources, Inc.","company_id":null,"location":"Hamden, CT","positions":[{"description":"Directed the Production, Creative Services and Media Marketing Departments; priced client jobs; negotiated print, shipping and media placement rates; ensured Company gross margin targets; and advised on brand strategies for key clients. Directed the Production, Creative Services and Media Marketing Departments; priced client jobs; negotiated print, shipping and media placement rates; ensured Company gross margin targets; and advised on brand strategies for key clients.","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"METROmarketing Resources, Inc.","title":"Vice President of Operations"}],"url":""}]', '["John Mitchell “Rarely have I had the opportunity to work with someone I respect and admire as much as I do Nancy. We worked together on a very large complex tech transformation at Starwood hotels. Immediately upon joining our team – to lead an overwhelmed user support organization - Nancy established herself as a respected, vocal and transformative leader and go-to problem solver (including challenges beyond the scope of her role). Her impeccable integrity was matched by her rare combination of people and analytical skills which made her an invaluable asset to a rapidly growing and multifaceted operation. Not only was she effective in restructuring our support programs, but her input was invaluable in shaping product development and our ability to guide change management for a broad swath of key stakeholders. Simply put, Nancy superseded any possible expectations and delivered immense value to the company. I would jump at the opportunity to work with her again. ”","Shahreen Shahjahan “Nancy is a very goal oriented manager and during the time I reported to her I was able to learn a lot from her. She is a strong team builder whose analytical problem solving skills and creativity helped our team grow stronger and more efficient within a short period of time. Nancy takes personal responsibility in everything she does and is very genuine. I highly recommend her.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to lead a global sales support and maintenance team at Marriott International. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in implementing secure digital and automation initiatives within the user's leading bank.
### Human: Agent: ['Aaron Bradshaw', "Motivating individual with excellent customer service skills accompanied by an extensive backround in sales, business to business marketing, product development, leadership experience & public speaking. Employed at Bradshaw Medical since 2006. Worked in various areas within the company such as: shipping, molding, polishing, cleaning, assembly, inventory control, purchasing, document control, quality, research/development & customer service. Earned my associates degree in business to business marketing at Kenosha Gateway Technical College in 2008. Received my BA in business administration at Carthage College in 2011. Transitioned to Central Sales Manager at Bradshaw Medical in 2010. Results driven attitude along with a business/manufacturing knowledge has helped succefully grow Bradshaw Medical's central sales by 30% since 2010, working with over 60 accounts. Collaborated with customers on 40+ successful product launches in my first three years of sales.Specialties include: marketing & sales growth, motivating team members, planning, forecasting, monitoring & expediting orders, customer service, business administration, microsoft powerpoint, microsoft excel, microsoft word, sociology, public speaking, continous improvement.", 'Director of Sales & Marketing @ intechKenosha', 'Intech', '[{"company":"Intech","company_id":"intech-medical","industry":"Medical Devices","location":"Kenosha, Wisconsin, United States","positions":[{"description":"","duration":"May 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Intech","title":"Director of Sales & Marketing intechKenosha"}],"url":"https://www.linkedin.com/company/intech-medical"},{"company":"Bradshaw Medical","company_id":null,"location":null,"positions":[{"description":"Central Sales Manager since 2010, increasing sales by 30% over the past two years. Currently work with 60+ accounts, assisting in over 30 successful product launches since 2010. Frequently work with product development engineers, sales/marketing specialists & project managers on product selection & forecasting for product launches.","duration":"Aug 2010 May 2018 7 years 10 months","duration_short":"7 years 10 months","end_date":"May 2018","start_date":"Aug 2010","subtitle":"Bradshaw Medical","title":"Central Sales Manager"},{"description":"Served as Bradshaw Medical\'s Midwest Customer Service Representative from 2009-2010. Worked with 40+ accounts in product selection, quotation, forecasting & weekly open order reports.","duration":"Nov 2009 Aug 2010 10 months","duration_short":"10 months","end_date":"Aug 2010","start_date":"Nov 2009","subtitle":"Bradshaw Medical","title":"Customer Service"}],"url":""}]', '["“I\'ve worked with Aaron for over a year now. Through fast responses, competitive prices, and superior customer service he has helped take our product to the next level. Anyone that works with Aaron won\'t be disappointed. I highly recommend Aaron and Bradshaw Medical.”","“Having enjoyed working with his dad, Guy Bradshaw, for 20 years, I began to work with Aaron 3 years ago. He has delivered products as needed in a timely manner, communicated well in the process, & represents a company of high quality & good value. I can highly recommend his services.”"]'] User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to drive sales growth and provide superior customer service. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the food and beverage industry.
### Human: Agent: ['Tricia Isham', "I create brands and websites for women consultants and coaches who find it hard to 'put themselves out there.' Embrace your awkward side and have your favorite kind of clients begging to work with you. Let's let your website do the speaking for you! As a busy mom to 2 boys and wife to an amazing teacher-husband, I'm an introvert myself and I know how hard it is to put yourself out there to find clients you love. But I also know how much harder it is to take on client after client that just wears you down because it's hard to say no. After all, you just want to be helpful, right? Yet, we all know just throwing up a website doesn't work to attract those clients you dream of working with. So before even delving into picking your brand colors or giving an outline for writing your copy, we'll deep dive to discover what you've tried, where you are and where you want to be to uncover what you need to do to develop your amazing brand and get in front of your clients in a way that truly represents you and your business. Only then will we start talking about your colors, how many pages your site needs to be and all the rest of what that might entail. Does that sound like a plan to you? I'd love to chat! Check it all out on my site: https://triciaisham.com", 'Website Designer \| Helping mission-driven female consultants & coaches show up online with strategy, brands & websites as professional as you are \| Website Strategy \| Website Consultant', 'Tricia Isham Web Design, LLC', '[{"company":"Tricia Isham Web Design, LLC","company_id":null,"location":"","positions":[{"description":"Working closely with small business and service-based entrepreneurs to create brands that communicate the personality of your business and impressionable websites that are both easy to use/update and effective in communicating the owner\'s vision and mission. Together the brand and website will convey the heart of your business and better serve your clients. Working closely with small business and service-based entrepreneurs to create brands that communicate the personality of your business and impressionable websites that are both easy to use/update and effective in communicating the owner\'s vision and mission. Together the brand and website will convey the heart of your business and better serve your clients.","duration":"Sep 2016 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Tricia Isham Web Design, LLC","title":"Brand & Website Designer"}],"url":""},{"company":"Self-employed","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2015 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"Self-employed","title":"Owner, Tricia Isham Web Design, LLC"},{"description":"","duration":"Dec 2006 - Present 15 years 8 months","duration_short":"15 years 8 months","end_date":"Present","start_date":"Dec 2006","subtitle":"Self-employed","title":"Stay at home mom"}],"url":""},{"company":"Tricia Isham","company_id":null,"location":"","positions":[{"description":"Proofreading and editing teaching and classroom materials for a Chinese-speaking professor teaching in English. Included in these materials are exam papers, student CVs and student projects. Proofreading and editing teaching and classroom materials for a Chinese-speaking professor teaching in English. Included in these materials are exam papers, student CVs and student projects.","duration":"1994 Sep 2020 26 years","duration_short":"26 years","end_date":"Sep 2020","start_date":"1994","subtitle":"Tricia Isham","title":"Freelance Proofreader"}],"url":""},{"company":"Penfield OB/Gyn","company_id":null,"location":"","positions":[{"description":"Transcribed medical encounters in an office of five obstetric and gynecology doctors. Transcribed medical encounters in an office of five obstetric and gynecology doctors.","duration":"Feb 2006 Dec 2006 11 months","duration_short":"11 months","end_date":"Dec 2006","start_date":"Feb 2006","subtitle":"Penfield OB/Gyn","title":"Medical Transcriptionist"}],"url":""},{"company":"Canton Family Physicians","company_id":null,"location":"Canton, NY","positions":[{"description":"Medical transcription for four doctors and one Physician\'s Assistant in a family physician\'s office of over 3,000 patients. Developed consistent two-day turn time. Medical transcription for four doctors and one Physician\'s Assistant in a family physician\'s office of over 3,000 patients. Developed consistent two-day turn time.","duration":"Aug 2004 Aug 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2005","start_date":"Aug 2004","subtitle":"Canton Family Physicians","title":"Medical Transcriptionist"}],"url":""},{"company":"VML (formerly Biggs-Gilrmore Communications)","company_id":null,"location":"Kalamazoo, Michigan","positions":[{"description":"Drove and managed project timelines for multiple accounts. Coordinated account service, creative, proofing and production personnel to ensure deadlines were met. Kept detailed records of projects in progress. Drove and managed project timelines for multiple accounts. Coordinated account service, creative, proofing and production personnel to ensure deadlines were met. Kept detailed records of projects in progress.","duration":"Jan 1996 Jun 2003 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jun 2003","start_date":"Jan 1996","subtitle":"VML (formerly Biggs-Gilrmore Communications)","title":"Traffic Coordinator"}],"url":""}]', '["Leesa Payne “Great consultation on my web site! I got an invaluable list of takeaways from that session that I so greatly needed and I truly appreciate it. Thank you SO much, Tricia!”","Dori Saltzman “Working with Tricia was a pleasure. I\'d been thinking about updating my website for a while and when I finally decided to take the plunge, Tricia made it so easy. She asked all the right questions to get at both what I needed the site to do and what I wanted it to feel like. She made it easy for me to upload the designs, logos, and photos that I needed to be incorporated and checked in regularly throughout the day as she worked on my site. For each page, she sent me a mockup so that I could request any adjustments before it went live. I highly recommend Tricia for website designs and updates. ”"]'] User: ['Judi Dressler', "I am now a part-time web developer and designer, mostly not taking new clients.My other, more recent passion is wildlife photography (mostly birds) - that's where more of my time goes. Please see my website: www.judiphotography.com - thanks!", 'Owner, Sites and Beyond, LLC and Judi Dressler Photography', 'Sites and Beyond, LLC', '[{"company":"Sites and Beyond, LLC","company_id":null,"location":"Louisville, Colorado (just outside Boulder, CO)","positions":[{"description":"Sites and Beyond provides web design and development for small businesses. This can be for any kind of website, and can include web programming, CMS (Wordpress), blog, e-commerce, etc. I also teach web design in classes and one-on-one, to anyone who wants to update their own website or create a new one.I create websites that are artistic and unique, yet are affordable, professional, and effective. I can help you achieve your web goals, and help you communicate that effectively to your web audience. I\'d also be happy to help modify your existing website.My websites are built using XHTML and CSS, are W3C standards-compliant, and are optimized for search engines. I use PHP and MySQL for database work.","duration":"May 2002 - Present 19 years 7 months","duration_short":"19 years 7 months","end_date":"Present","start_date":"May 2002","subtitle":"Sites and Beyond, LLC","title":"Owner and Chief Web Designer and Developer"}],"url":""},{"company":"University of Colorado","company_id":"university-of-colorado","location":"","positions":[{"description":"In this position I got to know the College of Music very well, and understand its technology needs. I assisted faculty in using technology in their teaching and research. I also taught classes to faculty in web design, Powerpoint, Excel, and other software.This was a half-time position. I started my web business while at this job. In this position I got to know the College of Music very well, and understand its technology needs. I assisted faculty in using technology in their teaching and research. I also taught classes to faculty in web design, Powerpoint, Excel, and other software.This was a half-time position. I started my web business while at this job.","duration":"Apr 1999 Oct 2006 7 years 7 months","duration_short":"7 years 7 months","end_date":"Oct 2006","start_date":"Apr 1999","subtitle":"University of Colorado","title":"Technology Coordinator, College of Music"}],"url":"https://www.linkedin.com/company/university-of-colorado"},{"company":"Public school","company_id":null,"location":"","positions":[{"description":"Taught math to 7th through 12th graders. Taught math to 7th through 12th graders.","duration":"Aug 1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"Aug 1995","subtitle":"Public school","title":"Teacher"}],"url":""},{"company":"Metropolitan State College of Denver","company_id":"metropolitan-state-university-of-denver","location":"","positions":[{"description":"Helped students in science majors to get jobs in their field, to give them experience and to help them decide whether they like the work. Worked with employers to find good matches. Helped students learn how to interview, etc. Helped students in science majors to get jobs in their field, to give them experience and to help them decide whether they like the work. Worked with employers to find good matches. Helped students learn how to interview, etc.","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"Metropolitan State College of Denver","title":"Internship Coordinator"}],"url":"https://www.linkedin.com/company/metropolitan-state-university-of-denver"},{"company":"Various","company_id":null,"location":"","positions":[{"description":"15 years of programming, starting with mainframes, then to PCs. I started with Cobol and Fortran, then to BAL (assembly for mainframe), then to Basic, Paradox (database programming), and scripting languages. Included was analysis, network programming, and training, on a variety of projects. 15 years of programming, starting with mainframes, then to PCs. I started with Cobol and Fortran, then to BAL (assembly for mainframe), then to Basic, Paradox (database programming), and scripting languages. Included was analysis, network programming, and training, on a variety of projects.","duration":"1970 1990 20 years","duration_short":"20 years","end_date":"1990","start_date":"1970","subtitle":"Various","title":"Programmer / Analyst"}],"url":""}]', '["Michèle Huff “Judi is one of the most creative, efficient web designers I\'ve had the priviledge to work with. I\'m launching a new book and needed a site for publicity purposes. In a tight time frame, Judi came up with incredibly vibrant designs using artwork from the book\'s cover to create an elegant wordpress website. She was very accesible, walked me step-by-step through the process, and handled all the optimization. Many people have commented on the website and it\'s only been up a week (see for yourself at www.michelehuff.com). Thank you, Judi!”","Tim Sweeney “Judi delivered high-quality web services for my small business, and was great at customizing things for me. Fun to work with!”"]']### Assistant: The agent's job is to create brands and websites for women consultants and coaches, and today, the agent is reaching out to the user because they need assistance with web design and development for their wildlife photography business.
### Human: Agent: ['Casey Ly', 'Cannabis entrepreneur who has launched over 80 SKUs across six markets through the lifestyle brand house Bloom. Bloom is best known for the award-winning cannabis vape line that has been a best-seller in California since 2016. I currently oversee all revenue-related activities for Bloom including retail sales, direct to consumer sales, business development/partnerships, marketing execution, brand strategy and product strategy. I also serve as a Board Member and advise on strategic direction. Prior to the cannabis industry, I was responsible for revenue growth at technology start-up MaxCDN (sold to Stackpath in 2016) and sustainability start-up Opportunity Green.', 'Chief Revenue Officer & Co-founder, Bloom Brands', 'BLOOM BRANDS', '[{"company":"BLOOM BRANDS","company_id":"bloombrand","industry":"Manufacturing","location":"Greater Los Angeles Area","positions":[{"description":"I oversee all revenue-related opportunities and direction for Bloom, including retail sales, direct to consumer sales, business development/partnerships, marketing execution, brand strategy and product strategy. I also serve as a Board Member and advise on general strategic direction. I oversee all revenue-related opportunities and direction for Bloom, including retail sales, direct to consumer sales, business development/partnerships, marketing execution, brand strategy and product strategy. I also serve as a Board Member and advise on general strategic direction.","duration":"Dec 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Dec 2014","subtitle":"BLOOM BRANDS","title":"Chief Revenue Officer (CRO)"}],"url":"https://www.linkedin.com/company/bloombrand"},{"company":"MaxCDN Enterprise","company_id":"maxcdn","location":"Los Angeles, CA","positions":[{"description":"MaxCDN Enterprise / NetDNA\'s Acceleration Platform is the first content delivery network (CDN) service that allows developers to seamlessly embed web acceleration capabilities into their web services and applications. My role is to facilitate the integration of complex IT (CDN) solutions in enterprise-level accounts. My client base is not vertical or region-specific - I work across all industries, from advertising to gaming to publishers, in every time zone as needed. MaxCDN Enterprise / NetDNA\'s Acceleration Platform is the first content delivery network (CDN) service that allows developers to seamlessly embed web acceleration capabilities into their web services and applications. My role is to facilitate the integration of complex IT (CDN) solutions in enterprise-level accounts. My client base is not vertical or region-specific - I work across all industries, from advertising to gaming to publishers, in every time zone as needed.","duration":"May 2012 May 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2016","start_date":"May 2012","subtitle":"MaxCDN Enterprise","title":"Director Of Business Development"}],"url":"https://www.linkedin.com/company/maxcdn"},{"company":"Mindshare LA","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Mindshare LA holds monthly workshops and salons which gather hundreds of Angelenos for evenings of inspiration and interaction. Events are centered around the intersection of technology, science, and art. I focused on in-kind partnership outreach and account management for the Mindshare 50 event, held in March 2012. Mindshare LA holds monthly workshops and salons which gather hundreds of Angelenos for evenings of inspiration and interaction. Events are centered around the intersection of technology, science, and art. I focused on in-kind partnership outreach and account management for the Mindshare 50 event, held in March 2012.","duration":"Mar 2012 Mar 2012 1 month","duration_short":"1 month","end_date":"Mar 2012","start_date":"Mar 2012","subtitle":"Mindshare LA","title":"Partnership Development & Account Executive"}],"url":""},{"company":"Opportunity Green","company_id":"opportunity-green","location":"Greater Los Angeles Area","positions":[{"description":"Opportunity Green creates high-level sustainable business networking + education events. I managed partnership development/sponsorship sales, account management, and event production. I also ran a small (3-5 people) marketing and account management team to help achieve goals. Opportunity Green creates high-level sustainable business networking + education events. I managed partnership development/sponsorship sales, account management, and event production. I also ran a small (3-5 people) marketing and account management team to help achieve goals.","duration":"Feb 2009 Jan 2012 3 years","duration_short":"3 years","end_date":"Jan 2012","start_date":"Feb 2009","subtitle":"Opportunity Green","title":"Partnership Development & Account Executive"}],"url":"https://www.linkedin.com/company/opportunity-green"}]', '["Inga Akatayev “Casey is very professional and skilled. His positive attitude and persistence are very motivational. A true team leader!”","Douglas Campbell “I only worked with Casey on one project, but it was a memorable one! He really took charge of managing sponsorships and making my life a lot easier. I\'ve been looking forward to working together ever since!”"]'] User: ['Spandana Akella', 'Seasoned Business Consultant with over 16 years of experience in business advisory, change adoption, product marketing & thought leadership. Ex-entrepreneur - Business research, operational, IT & strategy consulting experience with Fortune 500 clients - Experience working across Healthcare & Life Sciences, banking & financial services, travel & tourism, retail and technology sectors - Business advisory & management consulting experience with multiple start-ups and small & medium businesses', 'Product Strategy & Transformation Coach', 'Slalom', '[{"company":"Slalom","company_id":"slalom-consulting","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Slalom","title":"Sr. Consultant, Business Advisory Services"},{"description":"","duration":"Jul 2018 Jun 2021 3 years","duration_short":"3 years","end_date":"Jun 2021","start_date":"Jul 2018","subtitle":"Slalom","title":"Consultant, Business Advisory Services"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"California Department of Rehabilitation","company_id":"california-department-of-rehabilitation","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"California Department of Rehabilitation","title":"Product Strategy and Digital Transformation (coach)"},{"description":"","duration":"Jul 2021 Jan 2022 7 months","duration_short":"7 months","end_date":"Jan 2022","start_date":"Jul 2021","subtitle":"California Department of Rehabilitation","title":"Change Adoption and Transformation advisor"}],"url":"https://www.linkedin.com/company/california-department-of-rehabilitation"},{"company":"Roche","company_id":"roche","location":"","positions":[{"description":"","duration":"Nov 2020 Jul 2021 9 months","duration_short":"9 months","end_date":"Jul 2021","start_date":"Nov 2020","subtitle":"Roche","title":"Agile Coach"}],"url":"https://www.linkedin.com/company/roche"},{"company":"ALAMEDA COUNTY PUBLIC HEALTH DEPARTMENT","company_id":"alameda-county-public-health-department","location":"","positions":[{"description":"","duration":"Sep 2020 Oct 2020 2 months","duration_short":"2 months","end_date":"Oct 2020","start_date":"Sep 2020","subtitle":"ALAMEDA COUNTY PUBLIC HEALTH DEPARTMENT","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/alameda-county-public-health-department"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"Chevron","title":"Organizational Capability Lead - Behavioral Change Management"}],"url":"https://www.linkedin.com/company/chevron"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":null,"positions":[{"description":"Sourcing and business process advisory for Clinical Supply Chain Management","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"Gilead Sciences","title":"Consulting Engagement Manager, Sourcing advisory - Clinical Supply Chain Management"},{"description":"- Business Program Manager for an Enterprise GxP implementation overseeing Business implementation, Organizational Change Management and Process Optimization","duration":"Aug 2018 Feb 2019 7 months","duration_short":"7 months","end_date":"Feb 2019","start_date":"Aug 2018","subtitle":"Gilead Sciences","title":"Business Program Manager for a large scale, Enterprise GxP system implementation"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2017 Jul 2018 11 months","duration_short":"11 months","end_date":"Jul 2018","start_date":"Sep 2017","subtitle":"Kaiser Permanente","title":"Investment Strategy Consultant (Analytics Investment Programs)"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Cognizant","company_id":"cognizant","location":null,"positions":[{"description":"Business consulting (2015-2016):Business consulting, Thought leadership and sourcing advisory for top global pharmaceuticals and Bio-pharma customers in the Bay Area.Product & Program Management (2014):I worked with the life sciences industry on gamification-based, hi-tech mobility products, apps, ideas & thought leadership initiatives in the patient-centricity area that help engage patients through clinical trials, enable them to manage their overall health, in turn drive better health outcomes. I also managed a pilot implementation of one such product at a big (top 5) pharmaceutical (Sanofi).My role involved:Product Development of a mHealth product and Project Manager for first client implementation• Manage product conceptualization, business case development, requirements, design, user experience/journey of a patient engagement mobile application• Project Management of the pilot implementation of the product at a large pharmaceutical• Taking the product to market to pharmaceutical companies and CROsPMO for a highly acclaimed, large-scale, shared investigator portal product\'s development & pilot implementation initiative - http://www.marketwatch.com/story/transcelerate-selects-cognizant-to-develop-a-clinical-trials-collaboration-platform-2014-07-24-618300Business Development For Life Sciences R&D (2013):I managed the business development pipeline & was accountable for pursuing and impacting opportunities in the clinical development and platform based service offerings areas within Cognizant’s Life Sciences R&D practice. I have initiated and worked on several non-linear growth opportunities and proofs of concept such as the Electronic Health records integration into Life Sciences, vertical & clinical cloud proposition, etc.","duration":"Jan 2014 Jul 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2018","start_date":"Jan 2014","subtitle":"Cognizant","title":"Business Consulting Manager, Cognizant Business Consulting"},{"description":"","duration":"Dec 2012 Jan 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2014","start_date":"Dec 2012","subtitle":"Cognizant","title":"Business Development Manager - Life Sciences R&D Division"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Roche","company_id":"roche","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"Roche","title":"Product Manager - Clinical Performance Analytics"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"San Francisco Bay Area","positions":[{"description":"Consulting on multiple assignments. Consulting on multiple assignments.","duration":"Jul 2016 Feb 2017 8 months","duration_short":"8 months","end_date":"Feb 2017","start_date":"Jul 2016","subtitle":"Gilead Sciences","title":"Lead Business Consultant - R&D"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Roche","company_id":"roche","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2016 Jun 2016 2 months","duration_short":"2 months","end_date":"Jun 2016","start_date":"May 2016","subtitle":"Roche","title":"Sr Business Consultant - Performance Analytics"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2015 Apr 2016 10 months","duration_short":"10 months","end_date":"Apr 2016","start_date":"Jul 2015","subtitle":"Gilead Sciences","title":"Lead Business Consultant - High Impact Strategy Initiatives and Assessments"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Sanofi","company_id":"sanofi","location":"","positions":[{"description":"","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"Sanofi","title":"Product and Program Management (Innovations)"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"TransCelerate BioPharma Inc.","company_id":"transcelerate-biopharma-inc-","location":"","positions":[{"description":"","duration":"Jul 2013 Dec 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2014","start_date":"Jul 2013","subtitle":"TransCelerate BioPharma Inc.","title":"Marketing & Strategy - Shared Investigator Portal at TransCelerate BioPharma Inc."}],"url":"https://www.linkedin.com/company/transcelerate-biopharma-inc-"},{"company":"Green Minds Consulting","company_id":"green-minds-consulting","location":"Hyderabad Area, India","positions":[{"description":"• Business domain, strategy, process & IT consulting services for clients across multiple industries in India, US, Europe and Middle East; managed a consulting team• Business analysis and product roadmap of a digital advertising engine for a tech startup• Industry research in cloud computing, domain registration, enterprise applications, travel & tourism and FMCG sectors• Presented, ACM India conference on cloud computing, 2011 held at Indian School of Business, Hyderabad and CIO conference, 2011 held in Mumbai; presented case study analysis sessions at local business schools in Hyderabad, India• Corporate strategy, financial management, recruitments and team-building as part of building the company","duration":"Jun 2010 Dec 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2012","start_date":"Jun 2010","subtitle":"Green Minds Consulting","title":"Managing Partner & Principal Consultant"}],"url":"https://www.linkedin.com/company/green-minds-consulting"},{"company":"Offbeat tourism start up","company_id":null,"location":"","positions":[{"description":"• Business planning, elevator pitches and managing the angel funding process; • Business plan & strategy shortlisted in the Economic times “Power of Ideas” initiative - 2009• Partnerships management - Establishing service & technology partnerships• Product conceptualization & management, business analysis, effort estimation and feature comparisons• Obtained seed funding from angel investors • Business planning, elevator pitches and managing the angel funding process; • Business plan & strategy shortlisted in the Economic times “Power of Ideas” initiative - 2009• Partnerships management - Establishing service & technology partnerships• Product conceptualization & management, business analysis, effort estimation and feature comparisons• Obtained seed funding from angel investors","duration":"Jun 2009 Jun 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2010","start_date":"Jun 2009","subtitle":"Offbeat tourism start up","title":"Managing partner"}],"url":""},{"company":"Cognizant Technology Solutions","company_id":"cognizant","location":"Chennai Area, India","positions":[{"description":"I was part of the Cognizant business consulting group for the banking and financial services vertical. Contributed in consulting assignments in process analysis and re-engineering, change management, project management and team leadership, pre-sales leadership and solution development in responding to RFPs• Practice development through training course development & delivery, team building & collateral development• Attended IBM training on requirements management approach via Unified Modeling Language","duration":"Feb 2008 Jun 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2009","start_date":"Feb 2008","subtitle":"Cognizant Technology Solutions","title":"Business Analysis Consultant, Cognizant Business Consulting"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"HSBC","company_id":"hsbc","location":"Pune Area, India","positions":[{"description":"• Business Requirements gathering & analysis. Developed and managed several requirements artifacts using the Unified Modeling Language (use case analysis) and other approaches• International consulting assignment with HSBC Bank PLC, UK• Team leadership & onsite coordination• Practice development through domain trainings, collateral building• Vendor evaluation and outsourcing advisory• Solution development and pre-sales support • Business Requirements gathering & analysis. Developed and managed several requirements artifacts using the Unified Modeling Language (use case analysis) and other approaches• International consulting assignment with HSBC Bank PLC, UK• Team leadership & onsite coordination• Practice development through domain trainings, collateral building• Vendor evaluation and outsourcing advisory• Solution development and pre-sales support","duration":"Nov 2005 Aug 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2007","start_date":"Nov 2005","subtitle":"HSBC","title":"Business Analyst - Team Lead"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"Credence Analytics Pvt. Ltd.","company_id":"credence-analytics","location":"Mumbai Area, India","positions":[{"description":"• Project management, business analysis and implementation of a treasury management & accounting product at various banks• Instrumental in leading the successful go-live implementation at SBI (State Bank of India), India\'s largest bank• Client engagement • Project management, business analysis and implementation of a treasury management & accounting product at various banks• Instrumental in leading the successful go-live implementation at SBI (State Bank of India), India\'s largest bank• Client engagement","duration":"Jan 2005 Oct 2005 10 months","duration_short":"10 months","end_date":"Oct 2005","start_date":"Jan 2005","subtitle":"Credence Analytics Pvt. Ltd.","title":"Consultant - Product Implementation"}],"url":"https://www.linkedin.com/company/credence-analytics"}]', '["Susant Mallick “Spandana is very jovial and brings lots of energy to work. She worked with me for more than 1 year and brought many thought leadership to the table and helped me take our Cloud strategy to the next level. She is very rapportive & articulative. I wish her all the best for her future endevor.”","Sathyanarayanan Palaniappan “Spandana is a detail oriented person, methodical and very articulate in her thoughts. When she is entrusted with any task, we can be rest assured that, a high quality output is guaranteed.”"]']### Assistant: The agent's job is to oversee all revenue-related activities for a cannabis lifestyle brand, and today the user is reaching out to the agent because they need product strategy and transformation coaching for their business consultancy.
### Human: Agent: ['Brett Shomaker', "I am currently working for Bank of America in Charlotte NC as a SAFE certified Scrum Master. Previously I contracted for BofA as a project manager/production support analyst. I got my start in the banking industry before that working for Wells Fargo in application support. Before that at a payroll software company, MPAY Inc. as a System Support Specialist, and originally on campus at UNC Charlotte as a Technical Assistant to the Network Analysts in the IT department. I've provided system support, user support, and network support. My greatest strengths are my communication skills and technical understanding/ability to train or KT. Application support is the highlight of my career thus far and paved the way for me to work hand in hand with development now. I am comfortable with many physical aspects of the Networking world and have developed a solid understanding of the virtual side of it. I have done wireless access point installation, cabling, patching as well as general network upkeep. Specialties: Agile, Application Management, Communication", 'Vice President - SSM - Scrum Master at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":null,"positions":[{"description":"I am a Scrum master for a team of developers that specialize in applications that deal with Strategic Asset and Liability management for Bank of America. I coordinate and lead all Agile Scrum Rituals for the team and block/resolve any outlying factors that could prevent them from being as agile as possible.","duration":"Oct 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Bank of America","title":"Scrum Master"},{"description":"I provided Application support for 25+ applications across global funding and corporate investment spaces within Bank of America\'s Strategic Asset and Liability management spaces using tools such as bladelogic, appwatch, autosys, along with in house tools.I trained new team members, worked hand in hand with development teams to resolve real time issues and usher changes/enhancements into production use through change management processes. At the end of my time I was serving as Strategic Asset and Liability Application Production Support Team lead for the global funding side of house.","duration":"Mar 2017 Oct 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2018","start_date":"Mar 2017","subtitle":"Bank of America","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Charlotte, North Carolina Area","positions":[{"description":"At Wells Fargo I worked with internal International applications as a System Support Analyst. I provided application support to the systems my team owned, coordinated and carried out BCP/DR tests, as well as assisted to usher our applications through development, UAT, and Production environments through the change management process. At Wells Fargo I worked with internal International applications as a System Support Analyst. I provided application support to the systems my team owned, coordinated and carried out BCP/DR tests, as well as assisted to usher our applications through development, UAT, and Production environments through the change management process.","duration":"May 2013 Mar 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2017","start_date":"May 2013","subtitle":"Wells Fargo","title":"System Support Analyst"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"MPAY Inc","company_id":"mpay-inc","location":"","positions":[{"description":"- Helpdesk Gatekeeper- SharePoint Collaborator- Domain Admin- Network Maintenance- Desktop Administration- IVR Integration- Helpdesk Migration- Documentation Migration- Windows 7 Administration- Remote Administration- Mobile Device Administration- Server Administration- System Security Scanning - Helpdesk Gatekeeper- SharePoint Collaborator- Domain Admin- Network Maintenance- Desktop Administration- IVR Integration- Helpdesk Migration- Documentation Migration- Windows 7 Administration- Remote Administration- Mobile Device Administration- Server Administration- System Security Scanning","duration":"Feb 2012 Apr 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2013","start_date":"Feb 2012","subtitle":"MPAY Inc","title":"System Support Specialist"}],"url":"https://www.linkedin.com/company/mpay-inc"},{"company":"University of North Carolina at Charlotte","company_id":"unc-charlotte","location":"","positions":[{"description":"- Cat5 Cabling- Cisco Equipment Installation- Network Device Management- Wireless Access Point Installations- Airtight Installtions- UPS Installations & Battery Replacement- Fiber Cabling Sorting and Installation- Fluke Port Testing - Cat5 Cabling- Cisco Equipment Installation- Network Device Management- Wireless Access Point Installations- Airtight Installtions- UPS Installations & Battery Replacement- Fiber Cabling Sorting and Installation- Fluke Port Testing","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"University of North Carolina at Charlotte","title":"Technical Assistant"}],"url":"https://www.linkedin.com/company/unc-charlotte"}]', '["Tony Kombol “Brett was one of my students in several of my classes. He was always hard working. He was also personable and worked well with the other students.”","Angel Fletcher “Brett Shomaker is a dedicated, hardworking individual. I was delighted to assist in his onboarding, because I was confident his qualifications would lend themselves well to the position. His attitude and work ethic have been no less than exemplary. I continue to wish Brett much success!”"]'] User: ['Dheeraj Guntur', "Experienced working in Agile and Waterfall methodologies. Skilled in writing user stories, gathering Business Requirements, Business Process Analysis, worked in all the phases of SDLC, conducted several scrum meetings, leadership, and Data flow Analysis. Strong business development professional with a Master's degree focused in Master of Science in Information Systems from Central Michigan University.", 'SAFe Certified Scrum Master \| Sr. Business Analyst at Deloitte', 'Deloitte', '[{"company":"Deloitte","company_id":"deloitte","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Deloitte","title":"Sr. Business Analyst"},{"description":"","duration":"Apr 2016 Mar 2020 4 years","duration_short":"4 years","end_date":"Mar 2020","start_date":"Apr 2016","subtitle":"Deloitte","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"NetApp","company_id":"netapp","location":"Sunnyvale California, United States","positions":[{"description":"Worked as a Quality Analyst for a project Master Data Management Re- architecture. As part of this project there were some key changes performed in the project, all the values of parties and sites use to be stored in a single table but post changes the data is split and stored in two different tables, In turn causing all the existing relationships with the old structure to be end-dated as well. All the changes are done only at the database level. Existing functionality and end to end flow will not get impacted due to these changes.","duration":"Sep 2015 Feb 2016 6 months","duration_short":"6 months","end_date":"Feb 2016","start_date":"Sep 2015","subtitle":"NetApp","title":"Quality Analyst"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"Smart ERP Solutions Inc.","company_id":"smart-erp-solutions-inc.","location":"Pleasanton California, United States","positions":[{"description":"Project Employee On boarding,along with the team, I have tested the product standards at all levels. Functionality, performance, user experience, and integrity. Performed quality control testing (manual & automatic using testing tools) by feeding all the destructive data to check the robustness of the system. Project Employee On boarding,along with the team, I have tested the product standards at all levels. Functionality, performance, user experience, and integrity. Performed quality control testing (manual & automatic using testing tools) by feeding all the destructive data to check the robustness of the system.","duration":"Jun 2015 Sep 2015 4 months","duration_short":"4 months","end_date":"Sep 2015","start_date":"Jun 2015","subtitle":"Smart ERP Solutions Inc.","title":"Quality Analyst"}],"url":"https://www.linkedin.com/company/smart-erp-solutions-inc."},{"company":"Smart ERP Solutions Inc.","company_id":"smart-erp-solutions-inc.","location":"United States","positions":[{"description":"Project Student On Boarding. Spent initial days in understand the end to end data flow and the concept of the project and its benefits. Along with the group of interns we developed a project student on boarding, through which every student can fill out all the required paper work online way before the school starts and without any confusions.This eliminates lot of time and beneficial for all the students. Project Student On Boarding. Spent initial days in understand the end to end data flow and the concept of the project and its benefits. Along with the group of interns we developed a project student on boarding, through which every student can fill out all the required paper work online way before the school starts and without any confusions.This eliminates lot of time and beneficial for all the students.","duration":"May 2014 Sep 2014 5 months","duration_short":"5 months","end_date":"Sep 2014","start_date":"May 2014","subtitle":"Smart ERP Solutions Inc.","title":"Internship"}],"url":"https://www.linkedin.com/company/smart-erp-solutions-inc."}]', '["LinkedIn User “Dedicated and highly motivated are probably the 2 words that best describe Dheeraj. An individual who puts his best foot forward every time, he complements his work with the ability to handle pressure situations with a smile, that would make him an asset to any team. I appreciate his reliability and responsiveness because of which Dheeraj has my full recommendation.”","Sudhanshu Mishra “Dheeraj \\"D\\" is an amazingly skilled and committed IT proficient. He has solid analytical and relational abilities which are additionally upgraded by his strong presentation aptitudes and his energy for learning. Dheeraj works extremely well with customers, colleagues, and executives, adapting the analysis and communication techniques to accomplish the business objective. He is proficient in planning, deadlines, and scrupulously holds fast to organization models and rules.”"]']### Assistant: The agent's job is to coordinate and lead all Agile Scrum Rituals for a team of developers specializing in applications that deal with Strategic Asset and Liability management for a bank, while the user is reaching out to the agent because they need assistance in conducting business process analysis and gathering business requirements for a project.
### Human: Agent: ['Linda Tennant Eller, APM', 'Enthusiastic professional with extensive experience in product management and operations within consumer service-oriented companies. Broad skills in product management and operations.Experience in Travel & Hospitality industries, product (lifecycle), digital advertising, sales, operations, and global distribution systems (GDS).', 'Product Manager at Travelport Worldwide Ltd', 'Travelport', '[{"company":"Travelport","company_id":"travelport","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Apr 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Travelport","title":"Product Manager \| Client Delivery Manager"},{"description":"","duration":"Jun 2013 Apr 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2016","start_date":"Jun 2013","subtitle":"Travelport \|\| Hospitality","title":"Technical Product Manager"}],"url":"https://www.linkedin.com/company/travelport"},{"company":"Autotrader US","company_id":"autotrader-com","location":null,"positions":[{"description":"","duration":"Oct 2009 Jun 2013 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2013","start_date":"Oct 2009","subtitle":"Autotrader US","title":"Director-Business Applications \| Product & Process Management (AutoTrader.com)"},{"description":"","duration":"Sep 2006 Oct 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2009","start_date":"Sep 2006","subtitle":"Autotrader US","title":"Director - Dealer Operations"}],"url":"https://www.linkedin.com/company/autotrader-com"},{"company":"Delta Air Lines","company_id":"delta-air-lines","location":null,"positions":[{"description":"","duration":"Dec 2003 Jul 2006 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2006","start_date":"Dec 2003","subtitle":"Delta Air Lines","title":"General Manager, International Products & Services"},{"description":"","duration":"May 2002 Dec 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2003","start_date":"May 2002","subtitle":"Delta Air Lines","title":"Product Manager, International Product Development"},{"description":"","duration":"Jul 1998 May 2002 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2002","start_date":"Jul 1998","subtitle":"Delta Air Lines","title":"Project Manager - Product Development"}],"url":"https://www.linkedin.com/company/delta-air-lines"},{"company":"Delta Air Lines","company_id":"delta-air-lines","location":"Atlanta, GA","positions":[{"description":"","duration":"1996 1996 less than a year","duration_short":"less than a year","end_date":"1996","start_date":"1996","subtitle":"Delta Air Lines","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/delta-air-lines"},{"company":"Worldspan, L.P. (Travelport)","company_id":"worldspan","location":null,"positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Worldspan, L.P. (Travelport)","title":"Sales Executive - Market Development"},{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Worldspan, L.P. (Travelport)","title":"Automation Specialist"}],"url":"https://www.linkedin.com/company/worldspan"}]', '["Bill Wheaton “While at AutoTrader under long term contract I either worked within departments directed by Linda Eller or in cross departments (business vs application/solution development) She is a consumate professional partner who is consistently ahead of the needs of of her departments and strategically understands the complexity of new upgraded systems and how legacy systems fit into place and/or need to be retired. Change can sometimes be paralytic, but Linda manages to find solutions to business production and CRM problems that allow them to expand into the long term future rather than slap together ROI eating patches for apparent short term gain. Linda is an unbiased, critical thinker, and we depended on her leadership skills for the greater outlook. I would hope that our paths cross again.”","Teddy O. “Linda is a great leader and even better people manager. Though I did not report directly to her, I worked in her division which allowed for much interaction with her and those reporting directly to her. She always showed interest in the personal development of those on her team and in her group, because of this I had a very rewarding experience will at Autotrader. Linda would be a great addition to any team and a great leader of people.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage product and operations in consumer service-oriented companies, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the healthcare industry.
### Human: Agent: ['Nicole Thomas', 'Through our consultative approach at UBEO, my team and I work directly with Executives to co-author a long term technology plan. We focus on the full document lifecycle from creation to extinction. By identifying areas of improvement we are able to streamline business processes to increase employee productivity and reduce operating cost.', 'Major Account Executive Helping Businesses Streamline Business Processes and Improve Employees Efficiency Through Technology', 'UBEO Business Services', '[{"company":"UBEO Business Services","company_id":"ubeo-business-services","industry":"Information Technology and Services","location":null,"positions":[{"description":"UBEO is now the fastest growing business technology organization in the country. While the organization is rapidly growing, its commitment to excellence is paramount. UBEO Business Services, with its best of breed offering, remains committed to being the \\"high-end customer experience\\" in the industry. UBEO\'s success is attributable to its commitment to acquire best - in - class companies and build a premier brand in the Document Technology industry. For more information, please visit www.ubeo.com.","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"UBEO Business Services","title":"Major Account Executive"},{"description":"","duration":"Dec 2017 Oct 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2019","start_date":"Dec 2017","subtitle":"UBEO Business Services","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/ubeo-business-services"},{"company":"Imagetek Office Systems","company_id":"imagetek-office-solutions","location":"Dallas/Fort Worth Area","positions":[{"description":"Lead a successful group of strategic account managers with a Vision to be the undisputed leader of document solutions and services in the markets we serve, our core Mission is to build long-term valued partnerships with our clients by providing exceptional service, quality technology solutions, and unparalleled customer support. Lead a successful group of strategic account managers with a Vision to be the undisputed leader of document solutions and services in the markets we serve, our core Mission is to build long-term valued partnerships with our clients by providing exceptional service, quality technology solutions, and unparalleled customer support.","duration":"May 2017 Dec 2017 8 months","duration_short":"8 months","end_date":"Dec 2017","start_date":"May 2017","subtitle":"Imagetek Office Systems","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/imagetek-office-solutions"},{"company":"Ricoh USA, Inc.","company_id":"ricoh-company-ltd-","location":null,"positions":[{"description":"- Responsible for leading a successful sales branch office in the Fort Worth Area. - Hire, train and develop the account executive team - Maintained Forecast Accuracy or the branch while ensuring the profitability - Developed relationships with influential decision-makers that led to contracts.","duration":"Feb 2015 May 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2017","start_date":"Feb 2015","subtitle":"Ricoh USA, Inc.","title":"Technology Sales Manager"},{"description":"- Responsible for managing and developing new accounts. - Provide oral, written and power point presentations- Meetings monthly to review current pipeline/forecast with management team- Developed relationships with influential decision-makers that led to contracts","duration":"Jan 2012 Feb 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2015","start_date":"Jan 2012","subtitle":"Ricoh Americas Corporation","title":"Senior Account Executive"},{"description":"- Handle all large managed service accounts for the SCTX Marketplace from assisting reps in contracts to Order Processing to delivery, invoicing to processing all commission at the end of each transaction.- Manage large revenue reports for Senior Staff- Meet with sales rep monthly and quarterly to follow-up with commission issues as well as meet with senior staff for commissions.- Work with senior staff for exceptions etc on our large accounts.","duration":"Apr 2010 Jan 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2012","start_date":"Apr 2010","subtitle":"Ricoh Americas Corporation","title":"Senior Adminstrative Assistant (IMS Operations)/ Pricing Analyst"},{"description":"- Audits and prepares order forms packages (price verifications, configurations of machines, obtains proper approvals if needed)- Work with the IMS as well as IBS for order/delivery processing - Maintain tracking logs for IMS of revenue and order information - Traveled to Waco and El Paso to assist with training reps and OSAs as well as continual assist with other branches - Assist sales rep with billing issue","duration":"Apr 2007 Apr 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2010","start_date":"Apr 2007","subtitle":"Ricoh Americas Corporation","title":"Account Coordinator/ Order Support Associate"},{"description":"","duration":"Jul 2005 Mar 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2007","start_date":"Jul 2005","subtitle":"Ricoh Americas Corporation","title":"Account Resolution Specialist"}],"url":"https://www.linkedin.com/company/ricoh-company-ltd-"}]', '["Randy Garner “I had the pleasure of working with Nicole during her 5 years as a Sales Professional and Sales Leader for our company and she brings a wealth of talent and hard to come by experience to her role as a Sales Leader. Nicole is one of those very few people that can make the transition from an analytical role to a true Sales Leader. There are many Sales Managers that can do the data mining and analytical aspects of the assignment, however there are very few that have the emotional intelligence and sales acumen that is required to be an outstanding leader, however that is what Nicole is: An Outstanding Leader. I was fortunate enough to work closely with Nicole’s team members on multiple occasions and on every occasion her team members were better prepared than most and more importantly got more out of the workshops we conducted. The true measurement to how prepared the team was is that they consistently came to learn, followed up with what they learned, what behaviors they would change as a result, and Nicole is always one that measures these behavior changes and holds people accountable to their commitments. Her Teams are always consistently ranked as the most effective at the blocking and tackling of sales: Prospecting, Discovery, and Closing. I would endorse Nicole for any Leadership position, any company that has Nicole on their Team, has a proven Leader, with coaching and analytical abilities that are matched by very few. ”","Jeffrey Watson “\\"The Total Package...\\" Nicole and I have worked in several capacity\'s together while at Ricoh. While her beginnings at Ricoh started out on the sales support side, she quickly sniffed out the income potential and found her way in a sales role, a transition that is not often made and even fewer succeed. My first experience with Nicole as a sales professional came while I worked with sales force development. There was a distinction that set her apart from her peers with a hunger for learning and improving her skill set. Nicole has always had a customer centric attitude and has built a brand loyalty with her base from day one. She never shied away from tough assignments and developed a territory from the ground up. While in the midst of industry decline and the one constant at Ricoh - change, she grew and flourished year over year. The work ethic and determination did not go unnoticed. When a sales manager position became available in the Ft Worth, TX office, there was one name that easily rose to the top within leadership conversations. Nicole was well recognized for her history in sales support and process, consistent sales performance, and being a leader in the sales bullpen. I was eager to continue the focus on Nicole as the top candidate for the position, and encouraged her to not just to apply... but close the deal! After all, she was not just the best candidate, but brought the Total Package to the table like no one else. Stepping up within a formal capacity as the designated leader of your current team is no small task. Changing the perception of co-worker to sales leader and buddy to boss is a task that she made seamless and could should write a \\"How To\\" for. Nicole not only lead by example, but earned the respect and loyalty from peers, which several where more tenured employees of Ricoh and didn\'t hesitate to fall in line with her at the helm. Nicole was quick to tap into resources and surround herself with those who could support her team. A humble skill she utilized as a successful sales professional would serve her well as she built her \\"Dream Team\\". I was again fortunate enough to work along side Nicole and help with developing both new hires and current sales team. Part of what has made her team successful, and her a successful manager, is the continuation of developing her people beyond the class room. She drives the concepts and behaviors to the field and demonstrates for her people how to execute. There are those who know... those who can do... and those who can teach. Nicole is that Total Package, and without a doubt will continue to have success and drive results no matter the assignment, territory, company, or industry. I truly appreciate the hard work, leadership, and opportunity to consider Nicole not just a colleague, but friend. ”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to help businesses streamline business processes and improve employee efficiency through technology, and today the agent is reaching out to the user because they need to discuss potential IT solutions for optimizing the user's role as an IT system administrator at Martin Bros.
### Human: Agent: ['Robert Freed', "I create business value through technology.I help my customers align their organization's business objectives with IT security initiatives. I work best in multidisciplinary complex solution's that require working across different teams and technical individuals. I feel that I bring a lot of strong organizational and operational skills that makes each team successful. I am characterized as a strategic and creative thinker. I maintain deep focus on cross-functional partnership, diversity, and exceptional results. I am a technologist with an undeniable drive to succeed and to enable those around me do the same. Specialties: C-Level Engagement & Relationship Building, Sales Leadership, Financial Services, Datacenter Transformation, SaaS, PaaS, IaaS, SASE, Cloud Solutions, AI, ML, Cloud Mass Migration, DDoS, Web Application Firewall, IDS/IPS,NetOps, SecOps, AppSec.", 'Cybersecurity Specialist - Global Enterprise at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"San Jose, California, United States","positions":[{"description":"Working with Cisco’s largest and most strategic global customers in Eastern United States on Cisco\'s transformational security software portfolio offerings. I strive to drive technology innovation, cost savings and key strategic business objectives for our customers. Responsible for revenue across all products within the Cisco security portfolio with a focus on customer acquisition of the full architecture.","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Cisco","title":"Cybersecurity Specialist - Global Enterprise"}],"url":"https://www.linkedin.com/company/cisco"}]', '["“Bob is the quintessential security sales MVP who recognizes that in order for a sales team to execute, all of its constituent members must work in concert. Within Cisco, Bob sees the value of not only the direct security sales motion, but also the important role our channel partners play in solving customer problems. From proactive engagement at major national partners, to participating and judging sales enablement contests our growing regionals, Bob has demonstrated the corporate citizenship necessary to differentiate our security brand and elevate our presence in market. Bob exemplifies the traits needed to execute a software sales strategy, and believes in a modern strategic vision: that direct sales, specialist sales, and channels teams working together allow us to grow our business faster while securing our customers along the way. As a result, he has an authentic and unified message around protecting customers against cybersecurity threats. He brings considerable experience in cybersecurity to the table that not only makes him a great sales professional, but a great cybersecurity professional as well. For this reason he thrives in any segment: commercial, global, public sector, et cetera. I highly recommend Bob to any firm looking to elevate their C-suite/executive-level security conversations with a sales professional that gets cybersecurity today (and knows where the industry is going). ”","“Robert was confident enough to allow me to shadow him in his day to day, early in his position at F5 for an entire week. I came from head quarters to pick up the best practices from a few territory account managers. He was by far one of the most organized and detailed account executive I have ever worked with. He remained open and transparent on his approach throughout the 3 years we worked together, and became someone I could count on for candid feedback when evaluating new processes and tools. ”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to create business value through technology, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity for implementing innovative marketing strategies to enhance business development.
### Human: Agent: ['Akhilesh N', 'AWS infrastructure design, implementationExperience on server virtualization (VMWare, Xen, etc.), IaaS and PaaS cloud (AWS,GCP, Azure, Digital Ocean, OpenStackLinux/UNIX Administration (Amazon Linux and RedHat).Java Application Server Administration (Weblogic, JBoss, Tomcat).Automate infrastructure and application deployment related tasks.Configuration management tools like Ansible, Chef,Puppet Automate the creation, configuration, and delivery of highly available production systemsPythonWebservers and containers such as Apache, Tomcat, Jetty, NGINX, and othersStrong knowledge in Runtime/Virtual Development with Tomcat, Vagrant, Dockeroracle public cloud automation.Terraform automation and provisioningoracle cloud infrastructure and oracle classic cloud implementation & Automating the infrastructureAnsible - cloud Provisioning, configuration management, and application deploymentExperience with containers and orchestration (e.g., Docker, Swarm, Docker EE, Kubernetes)Administrate and manage Kubernetes production EnvironmentWell versed in Kubernetes security best practices & Kubernetes Production deploymentHybrid Cloud Infrastructure with Google Anthos & Hybrid Cloud Multi-Cluster with Google AnthosImplementing GKE on-PremCertifications:AWS Certified Solutions Architect - AssociateDocker Certified AssociateCertified Kubernetes Administrator', 'Senior Principal Systems Engineer, R&D at Manhattan Associates', 'Manhattan Associates', '[{"company":"Manhattan Associates","company_id":"manhattan-associates","industry":"Computer Software","location":"Bangalore","positions":[{"description":"","duration":"Sep 2012 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Manhattan Associates","title":"Principal Technical Architect, R&D Engineering Services"}],"url":"https://www.linkedin.com/company/manhattan-associates"},{"company":"Flytxt","company_id":"flytxt","location":"","positions":[{"description":"","duration":"May 2006 Sep 2012 6 years 5 months","duration_short":"6 years 5 months","end_date":"Sep 2012","start_date":"May 2006","subtitle":"Flytxt","title":"Lead System Engineering"}],"url":"https://www.linkedin.com/company/flytxt"}]', '["“During my stint at Flytxt, me and my team depended heavily on Akhilesh (Akhi) for support on enterprise servers, network & storage. One of the key milestones, that I am personally aware of, is Akhi\'s involvement in upgrading the storage for an enterprise customer who were running the Neon product suite. It was a massive exercise, running into several hours, requiring meticulous planning and coordination with various vendors. Akhi did this exceptionally well. Akhi has always been available \'on-call\' even at odd hours for support, and has been an inspiration to many in the team for his technical calibre. Wishing him all the very best !”","“Akhilesh is very passionate and knowledgeable in his area of expertise. A forward-thinking individual who is very reliable and hardworking and an asset to any team he works with. Akhilesh is the right person if somebody\'s in need of a dependable, efficient and innovative System\'s Engineer. I would highly recommend Akhilesh as an invaluable resource and a very good team manager! Wish him all the best!”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide AWS infrastructure design and implementation, and today the user is reaching out to the agent because they need assistance with optimizing their production line using cloud services.
### Human: Agent: ['Nicole Melfi', 'Experienced Senior Human Resources Recruiter with a demonstrated history of working in the hospital & health care industry. Skilled in Sales, Healthcare, Interviewing, Recruiting, and Training. Strong human resources professional graduated from Philadelphia University.', 'Senior Recruiter\|Human Resources at Crozer Keystone Health System', 'Crozer-Keystone Health System', '[{"company":"Crozer-Keystone Health System","company_id":"crozerhealth","industry":"Hospitals and Health Care","location":"Chester, PA 19013","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 2 months","duration_short":"7 years 2 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Crozer-Keystone Health System","title":"Senior Recruiter, Human Resources"}],"url":"https://www.linkedin.com/company/crozerhealth"},{"company":"Staffing Plus","company_id":"staffing-plus","location":"Haverford, PA","positions":[{"description":"Staffing Plus is a premier healthcare staffing firm that provides temporary, per diem, temp-to-hire and permanent staffing solutions for Behavioral Health, Allied Health, and Pharmacy professionals.","duration":"Mar 2008 Jul 2014 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jul 2014","start_date":"Mar 2008","subtitle":"Staffing Plus","title":"Recruiter, Behavioral Health/Education"}],"url":"https://www.linkedin.com/company/staffing-plus"},{"company":"Sure Power, Inc.","company_id":null,"location":"Philadelphia, PA","positions":[{"description":"Sure Power specializes in on-site uninterruptible power systems (UPS) for communication systems, data centers, chemical plants, medical systems and all industries reliant on high quality UPS systems","duration":"Feb 2007 Feb 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2008","start_date":"Feb 2007","subtitle":"Sure Power, Inc.","title":"Assistant to Sales Manager"}],"url":""},{"company":"ProTech Resources","company_id":null,"location":"Paoli, PA","positions":[{"description":"ProTech Resources specialized in providing IT services for small- to medium-sized business and residential consumers.","duration":"Dec 2004 Feb 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2007","start_date":"Dec 2004","subtitle":"ProTech Resources","title":"Customer Service Manager"}],"url":""},{"company":"Commerce Bank","company_id":null,"location":null,"positions":[{"description":"","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Commerce Bank","title":"Teller/Customer Service (Part Time)"},{"description":"","duration":"May 2003 Aug 2003 4 months","duration_short":"4 months","end_date":"Aug 2003","start_date":"May 2003","subtitle":"Commerce Bank","title":"Marketing Intern"}],"url":""}]', '["“Nicole is a dedicated and passionate professional. Her abilities to see other\'s potential and collaborate to develop effective placement solutions make her a wonderful colleague. Nicole\'s capacity to easily develop relationships and passion for her work, make Nicole a great asset to the recruitment team at Staffing Plus.”","“Nicole is a recruiter that I work directly with on a daily basis, and she is extremely reliable, and understands the sense of urgency necessary to be a successful team member. She is an excellent multi-tasker, and quite frankly makes my life easier on a daily basis. Nicole is an asset to our organization.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to conduct outreach and establish professional connections, and today the user is reaching out to the agent because they need assistance with business development in the healthcare industry.
### Human: Agent: ['Eric Chan', 'Data Analyst in mobile gaming using Python, SQL and Tableau in mobile performance marketing, growth & user acquisition. Using data to drive insights for marketing performance marketers to optimize advertising spend with DSP, video networks and other advertisement partners.', 'Data Analyst: Mobile Growth, Performance Marketing & User Acquisition', 'MobilityWare', '[{"company":"MobilityWare","company_id":"mobilityware","industry":"Computer Games","location":null,"positions":[{"description":"Mobile Games Performance Marketing (User Acquisition) analytics with Python, Tableau & SQL.","duration":"Sep 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Sep 2020","subtitle":"MobilityWare","title":"Data Analyst II"},{"description":"","duration":"May 2019 Sep 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2020","start_date":"May 2019","subtitle":"MobilityWare","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/mobilityware"},{"company":"BDS Marketing, LLC.","company_id":"bdsconnectedsolutions","location":"","positions":[{"description":"• Using Python, Tableau, Alteryx & SQL, designed and analyzed A/B tests to report and maximize sales lift in retail stores nationwide.• Web scrapped major retailers and utilized various APIs to create an on-demand price, inventory tracker and KPI tracker, providing up-to-date accessible information to field representatives nationwide, allowing client service team to improve staffing efficiency, resulting in increased sales lift in focused SKUs since its deployment. • Using Python, Tableau, Alteryx & SQL, designed and analyzed A/B tests to report and maximize sales lift in retail stores nationwide.• Web scrapped major retailers and utilized various APIs to create an on-demand price, inventory tracker and KPI tracker, providing up-to-date accessible information to field representatives nationwide, allowing client service team to improve staffing efficiency, resulting in increased sales lift in focused SKUs since its deployment.","duration":"Sep 2018 May 2019 9 months","duration_short":"9 months","end_date":"May 2019","start_date":"Sep 2018","subtitle":"BDS Marketing, LLC.","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/bdsconnectedsolutions"},{"company":"The Hair Shop Inc.","company_id":"the_hair_shop_inc.","location":null,"positions":[{"description":"• Utilized SQL, PowerBI and Excel VBA to analyze and visualize data from BigCommerce (eCommerce), Quickbooks, Quickbooks Point of Sale and architected a system to create an on-demand sales metric dashboard using PowerBI to observe sales trends and monitor sales channel health which enables data driven decisions that leads to product SKU reduction to increase inventory turnover rate.• Architected and designed Microsoft SQL Server on AWS (RDS) with SQL Server Integration Services (SSIS) ETL workflows to integrate data from various business units and sales channel to maintain data integrity and create the infrastructure to rapidly generate and automate ad-hoc Excel and PowerBI reports.• Performed analysis on customer segmentations and product lines to persuade business owners to focus on some small but valuable customer segments and to prevent the discontinuing of some product lines which prevented a projected 34% decrease in YOY gross revenue.• Managed and consulted the implementation of an enterprise resource planning (ERP) software – Microsoft Navision –, working with consultants and external IT services to build a system that is congruent with business processes with maximal data integrity that allows for business owners to make data driven decisions for inventory management and control. • Engineered an internal inventory management system for usage over three different physical warehouses, reducing idle time searching for inventory by hours and increasing productivity hundred-folds, allowing users to rapidly identify and locate inventory by identifiers (location, bins and box).","duration":"Sep 2016 Aug 2018 2 years","duration_short":"2 years","end_date":"Aug 2018","start_date":"Sep 2016","subtitle":"The Hair Shop Inc.","title":"IT Operations Manager (Data Operations)"},{"description":"• Developed a spreadsheet application with Excel VBA for inventory counting and cycle-counting at four different retail stores, reducing the time needed to count a retail store of 20,000 skus from 4 weeks to 3 days.• Applied IT and accounting principles to build processes to solve various challenges of a retail company such as inventory management, managerial accounting using data, stable/redundancy network infrastructure. • Mapped out and documented IT infrastructure to identify and address risks to create a stable network by adding redundant circuits and centralizing/backing up servers. • Implemented Yammer companywide and maintained an 80%+ engagement to allow for efficient asynchronous communication between 4 retail stores and 5 franchises with corporate office, creating an environment for defective products to be quickly identified, fixed and recalled, maintaining a low quality-dispute rate (<0.15%).","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"The Hair Shop Inc.","title":"Management Trainee"}],"url":"https://www.linkedin.com/company/the_hair_shop_inc."},{"company":"UC Irvine Health","company_id":"uc-irvine-medical-center","location":"101 The City Dr S, Orange, CA 92868","positions":[{"description":"• Developed automation scripts in Java for ImageJ to reliably recognize and quantify/characterize microscopic images, decreasing the time to process images from hours to seconds and enabling projects that previously took half a year to be completed within a few months.• Preformed statistical analysis and presented research findings at UCI’s student research symposium and UCI Applied Innovation’s Translational Science Research Day. • Developed automation scripts in Java for ImageJ to reliably recognize and quantify/characterize microscopic images, decreasing the time to process images from hours to seconds and enabling projects that previously took half a year to be completed within a few months.• Preformed statistical analysis and presented research findings at UCI’s student research symposium and UCI Applied Innovation’s Translational Science Research Day.","duration":"Dec 2013 Sep 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2015","start_date":"Dec 2013","subtitle":"UC Irvine Health","title":"Student Research Intern & Junior Specialist"}],"url":"https://www.linkedin.com/company/uc-irvine-medical-center"}]', '["Sarah N. “Eric’s attention to detail, ability to learn quickly, and work ethic makes him an invaluable asset to any team. In a matter of months, he was able to grasp and master the complexity of our data pipelines, work seamlessly alongside our partners, and deliver value. He has a clear passion for delivering quality work and continued learning. It was such a pleasure working with Eric and I wholeheartedly recommend him! ”","Saena Park “Eric exhibits a professionalism and maturity far beyond his years. He exercises an organized, analytical approach, meticulous follow through and continuous improvement in all of his projects. What sets Eric apart is his integrity of work and results driven mindset. His humble, open attitude to learn and seek more effective ways to do things and in how he works with others makes him a valuable team member to any organization. It was a great pleasure working with him!”"]'] User: ['Jennifer Susa, CMM', 'Innovative SaaS and B2B marketer with 15 years of experience leading demand generation across a broad range of marketing functions. Strategic thinker who can effectively communicate, negotiate, organize and build strong relationships with vendors, peers and management. Motivated and passionate for results-driven marketing. Strategic Marketing Planning, Lead Generation, Account-Based Marketing, Digital Marketing, Direct Marketing, Content Syndication, Branding, Paid Search, Contract Negotiation, Marketing Promotions, Verbal/Written Communication, Marketing Communications, Relationship Building, Presentation, Advertising, Project Management, Social Media, Event Management, Event Strategy & Messaging.', 'Senior Marketing Manager at Deltek', 'Deltek', '[{"company":"Deltek","company_id":"deltek","industry":"Software Development","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Deltek","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/deltek"},{"company":"Logility","company_id":"logility","location":"","positions":[{"description":"","duration":"Jul 2020 Oct 2020 4 months","duration_short":"4 months","end_date":"Oct 2020","start_date":"Jul 2020","subtitle":"Logility","title":"Independent Contractor"}],"url":"https://www.linkedin.com/company/logility"},{"company":"Collibra","company_id":"collibra","location":"Greater New York City Area","positions":[{"description":"Leading field marketing across North America while working closely with functional managers and regional sales VPs to build integrated marketing programs that generate and accelerate pipeline to achieve revenue goals.• Build, budget, and execute annual marketing programs, alongside functional managers including, third-party events, Collibra hosted events, content, digital, social, and account-based marketing, exceeding pipeline goals. Campaign influence increasing by 37% in 2019.• Partner closely with sales leadership to analyze regional needs against the plan, identifying gaps and developing programs to fill them. • Created and launched an integrated CCPA go-to-market plan and an integrated plan to build the Data Intelligence Category, with marketing programs supporting. • Key contributor for the launch of the Data Intelligence category, driving brand awareness, and thought leadership through various industry outlets. • Developed a user group & prospect workshop strategy, implemented across the organization as well as an ABM strategy for North America markets. • Launched a digital event strategy for prospects and customers to expand and land pipeline.","duration":"Jun 2018 Jun 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2020","start_date":"Jun 2018","subtitle":"Collibra","title":"Director of Field Marketing, Americas"}],"url":"https://www.linkedin.com/company/collibra"},{"company":"Infor","company_id":"infor","location":"Greater New York City Area","positions":[{"description":"Events, Advertising, and Content Syndication program owner with a focus on partnering with sales and strategic third-party vendors. Found new opportunities to develop strong lead generation programs for GT Nexus Commerce Network. • Managed a comprehensive budget covering integrated programs such as events, advertising, paid search and content syndication, increasing MQLs 60% YOY.• Partnered with Sales teams to strategically decide what marketing programs drove success based on ROI and anticipated sales pipeline. • Implemented the Engagio platform as the ABM tool of choice to better infiltrate accounts with a holistic view. A leader for Account Based Marketing across enterprise accounts. • Successfully integrated and managed the previous ‘Bridges at Inforum’, folding it into the larger Inforum user conference as the SCM (Supply Chain Management) track.","duration":"Apr 2017 May 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2018","start_date":"Apr 2017","subtitle":"Infor","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/infor"},{"company":"GT Nexus","company_id":"gt-nexus","location":null,"positions":[{"description":"Events program owner, focused on strategic third-party trade shows, conferences and customized networking opportunities. providing GT Nexus with lead generation and branding across all industries in North America. Working closely with the Business Development team, created and executive new event policies and expanded on the event recap process by developing a full event scorecard to better evaluated attendees’ overall performance. Co-lead on customer conferences, with the largest success being the merging of the GT Nexus user conference into Inforum, Infor’s user conference.• Managed, budgeted and executed 35 conferences and events.• Metrics based marketer with leads exceeding fiscal year goals. • Secured speaking opportunities at North America events.• Managerial experience obtained through the Infor Scholar Program, managing interns within the marketing team. • Co-lead on customer conferences including Bridges at Inforum 2017, Shipper’s Council and Executive Advisory Boards• Created an event within an event for Bridges at Inforum 2017. Lead efforts on the SCM track session during Inforum. Partnered on sales efforts to recruit attendees to the newly formatted Bridges at Inforum.","duration":"May 2016 Apr 2017 1 year","duration_short":"1 year","end_date":"Apr 2017","start_date":"May 2016","subtitle":"GT Nexus","title":"Senior Events Manager"},{"description":"Events program owner with a focus on all strategic third-party, customer, internal conferences and customized networking opportunities, devising and executing unique concepts that highlight the premium education and brand strategy while generating quality leads across all industries in North America. Implemented an event recap process to better track and quantify ROI at events. • Researched, budgeted and negotiated 35+ conferences and networking events across all industries.• Thoughtfully managed the overall event budget event budget. • Drove lead generation outcomes at marquee events through exhibiting, networking and speaking opportunities. • In 2015 events had a 10% year-over-year increase in leads: with a 70% increase in Sales Qualified leads.• Developed and maintained Marketo Sales Insight templates for Business Development to use for outreach. • Merged the GT Nexus and TradeCard user conferences. Envisioned, designed and implemented Solutions Theater product showcase. Partnered on sales efforts with strategic alliances to secure sponsor participation in Partner Zone.","duration":"Apr 2013 May 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2016","start_date":"Apr 2013","subtitle":"GT Nexus","title":"Marketing Manger"}],"url":"https://www.linkedin.com/company/gt-nexus"},{"company":"TradeCard","company_id":"tradecard","location":"","positions":[{"description":"Key contributor to the overall lead generation efforts in North America and Europe. Responsibilities included: building out a Europe & SMB go-to-market strategy, implementing and defining metrics around the SiriusDecisions lead funnel for inquires, MQLs and SQLs, owning all event programs, supporting content through the CMS platform and a communications program.","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"TradeCard","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/tradecard"},{"company":"Carnegie East House","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Produced and implemented marketing plans and strategies to increase rental unit’s sales at an upscale housing facility. This role included: updating promotional materials, redesigning the website, competitive analysis, event orchestration, sales pitches and reporting into the board of directors on a quarterly basis.","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Carnegie East House","title":"Marketing Director"}],"url":""},{"company":"TradeCard","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Managed and coordinated lead generation efforts at third-party events, customer conferences and webinars. I also utilized salesforce for campaign management, procured promotional giveaways, provided graphic design and copywriting for content creation and advertisements.","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"TradeCard","title":"Marketing Communications Associate"}],"url":""},{"company":"Heidrick & Struggles, Inc.","company_id":"heidrick-&-struggles","location":"","positions":[{"description":"Supported consultants marketing efforts through content creation & distribution, implemented campaign reports, organized and managed Partners’ Conferences, conducted competitive analysis and website maintenance.","duration":"Nov 2005 May 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2007","start_date":"Nov 2005","subtitle":"Heidrick & Struggles, Inc.","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/heidrick-&-struggles"},{"company":"Marketing Resources & Results","company_id":null,"location":"","positions":[{"description":"Provided marketing support for clients and the firm through event execution, direct mail campaigns, copywriting, market research, website maintenance and database management.","duration":"Aug 2004 Nov 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2005","start_date":"Aug 2004","subtitle":"Marketing Resources & Results","title":"Marketing Coordinator"}],"url":""}]', '["“We worked together on several projects. Jen is a creative and energetic marketer. I found her ideas to be fresh and full of life and energy. Her execution is flawless and crisp. She can be counted on to provide thoughtful solutions to difficult challenges. She is continually cheerful and is an absolute delight to work with...”","“Jennifer came to us from a company we acquired and took no time fitting in and picking up responsibilities where she saw a need.”"]']### Assistant: The agent's job is to optimize advertising spend and drive insights for marketing performance, while the user is reaching out to the agent because they need assistance in strategic marketing planning and lead generation for their B2B software company.
### Human: Agent: ['Allie Courtney, CPA', 'Specialties: adobe photoshop, communication skills, html, microsoft access, microsoft excel, microsoft office, microsoft outlook, microsoft powerpoint, microsoft word, supervisory skills,', 'Audit & Assurance Senior Manager at Deloitte', 'Deloitte', '[{"company":"Deloitte","company_id":"deloitte","industry":"Business Consulting and Services","location":"","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Deloitte","title":"Audit Senior Manager"}],"url":"https://www.linkedin.com/company/deloitte"}]', '["Kamara Umbaugh, CPA, MPA “I met Allie in our Managerial Accounting class sophomore year of college. We have had many classes together over the past couple years, and I have noticed a lot of strengths in Allie, both as a student and worker. While studying with Allie, she showed others how she is a hard worker and is always willing to step up to the plate when needed. She puts forth 110% effort in everything she does and is always trying to go to the next level. As one can see, she is always willing to go above and beyond and will do whatever it takes to get there.\\"","Michele O\'Sullivan “Allison became a member of the Student Activities Board her freshman year while I was serving at the board\'s president. She quickly adjusted to working with the other board members and soon became a vital part of the team. She was one of two freshman to attend the National Association of Campus Activities Convention where she attended workshops on student programming, and helped to bring this information back to campus. The following year, she was the Entertainment Co-Chair, where she efficiently managed her sub-committee and planned a variety of events. She is always full of energy and is always positive, no matter what the situation.”"]'] User: ['Andrew Sepic', "After years of working as a Web designer with small businesses, I've grown a skill set covering branding, identity design, web & print design as well as consulting. Technical web based skills in Wordpress Development, XHTML, CSS, JQuery & PHP. My design experience has given me a great proficiency with Photoshop, Illustrator & InDesign Through the creative design process I look to find new and fresh ways to look at and approach the media goals of the client. A background in Fine Arts, painting and digital animation also lend a unique flavour to my design work.Specialties: Wordpress Development & Design, XHTML/CSS, Illustrator, Photoshop, Project Management, Web Consulting", 'Director of Development at Scout Digital', 'Scout Digital', '[{"company":"Scout Digital","company_id":"scout-digital-agency","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Scout Digital","title":"Director of Development"},{"description":"I deliver responsive, beautiful websites and online solutions that help businesses reach their goals and connect with their customers.","duration":"May 2020 Dec 2020 8 months","duration_short":"8 months","end_date":"Dec 2020","start_date":"May 2020","subtitle":"Scout Digital","title":"Senior Web Developer"}],"url":"https://www.linkedin.com/company/scout-digital-agency"},{"company":"Nomad Coffee LLC","company_id":null,"location":"3 Main St. Essex Junction VT","positions":[{"description":"Nomad Coffee is a mobile coffee shop based in the greater Burlington area of northern Vermont. Nomad focuses on quality coffee cuisine, espresso drinks, single origin coffee\'s and teas, pastries and baked goods.","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Nomad Coffee LLC","title":"Co-Owner"}],"url":""},{"company":"Think Up! Design","company_id":"think-up-design","location":"Montreal, Quebec","positions":[{"description":"Think Up! Design is a small web & media design company founded by Andrew Sepic.Think Up helps small businesses and non-profits put their best face forward with Graphic & Web Design, Branding and Wordpress Development. With experience helping over 50 small businesses, Think Up! brings this value to your project and together we can do something great.","duration":"Feb 2008 May 2020 12 years 4 months","duration_short":"12 years 4 months","end_date":"May 2020","start_date":"Feb 2008","subtitle":"Think Up! Design","title":"Creative Director & Owner"}],"url":"https://www.linkedin.com/company/think-up-design"},{"company":"Dreaming Mountain LLC","company_id":null,"location":"","positions":[{"description":"Property Management, Staff Coordination, Project Management, Office Management,","duration":"2013 Feb 2014 1 year","duration_short":"1 year","end_date":"Feb 2014","start_date":"2013","subtitle":"Dreaming Mountain LLC","title":"Office Manager"}],"url":""},{"company":"Famous Lovers","company_id":null,"location":"","positions":[{"description":"I managed, produced, wrote and recorded the music for the Montreal rock group Famous Lovers. Goverment grants, booking tours, endless driving, sleeping on couches and all around the hardest wokr I\'ve ever done.","duration":"Sep 2005 Feb 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2008","start_date":"Sep 2005","subtitle":"Famous Lovers","title":"Manager/PR/Musician"}],"url":""}]', '["“Andrew is easy to work with and incredibly responsive. His work is thorough, and he conducts business with integrity and sincerity. I never doubt that he has our best interests in mind, and I look forward to continuing to develop our online business with Andrew in our corner. ”","“Andrew is the most creative person I have had the chance to work with when it comes to web design. He is incredibly responsive and delivers a top notch quality work always on time and for a very reasonable price. I would definitely recommend him to anyone looking for a professional graphic artist.”"]']### Assistant: The agent's job is to conduct business consulting and services, and today the agent is reaching out to the user because they need assistance with web design and development for their online business.
### Human: Agent: ['Caroline Peabody', 'Contract Negotiator and Senior Procurement Executive with over 15 years experience in government contract negotiation, proposal review, acquisition training professional experienced in bridging the gap between the creative and technical. Specializing in negotiation, project management, acquisition consulting and education. STRENGTHS: \uf0d8 Contract Negotiations- specializing in Healthcare Services \uf0d8 Government Acquisition and Project Management \uf0d8 Strong Presenter, Educator \uf0d8 Communications Management \uf0d8 Corporate Branding \uf0d8 Public Relations \uf0d8 Business Development \uf0d8 Strategic Marketing/Planning \uf0d8 Media relations Syndicated writer and speaker on government acquisition, project management, military communications -Recent Speaking/Conference Engagements include, VA-AAMC Contracting Webinars, National Acquisition Conferences, American Legion Awareness Assembly 2007 Association of the United States Army Annual Conference (Winter 2007) CBS Radio (Expert Interviews- Military Life) Publications 2018 HCR Planning Guide for Acquisition Teams, 2017 Affiliate Guide to VA HCR Contracting, 2016 VA Transplant Contract Training, 2016 Performance Work Statement/Quality Assurance Surveillance Plan Template for VA Contracted CBOCs, 2015 HCR Acquisition Team Planning Guide, 20 Healthcare Performance Work Statement/QASP Templates, 2014 Affiliate Guide to VA HCR Contracting, 2014 VHA MSO 24 Hour HCR Pricing and Negotiation, Contracting Course, 2013 VHA MSO 24 Hour Advanced Healthcare Contracting Course, 2012 VHA MSO 40 Hour Basic Healthcare Contracting Course, 2011 MSO Healthcare Conflict of Interest Executive Training, 2011, MSO 32 Hour Healthcare Course, 2011 VHA COR SOP, Author: The Talking Penny: Keys to Survive and Thrive in a Tight Economy(2009), Syndicated author published in Military Times Newspapers and other local, regional and national papers, Your Military Family Network (1/2008), Military Friendly Guide to Fort Riley (9/2006), Military Friendly Guide to Hampton (5/2005)', 'Senior Procurement Analyst- Principal Negotiator at U.S. Department of Veterans Affairs', 'U.S. Department of Veterans Affairs', '[{"company":"U.S. Department of Veterans Affairs","company_id":"department-of-veterans-affairs","industry":"Government Administration","location":"","positions":[{"description":"Responsible for healthcare service and community clinic negotiations for Veterans\' Health Administration Medical Sharing Affiliate Office. Review and draft proposals and rules, assess risks, create negotiation strategies, set goals and conduct meetings. I interpret contracts, investigate complaints, mediate discussions, and monitor compliance. I employ exceptional people skills in fostering agreeable relationships between the negotiating parties. Successful in achieving favorable terms and millions of dollars in cost savings per contract negotiated.","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"U.S. Department of Veterans Affairs","title":"Senior Procurement Analyst- Principal Negotiator"}],"url":"https://www.linkedin.com/company/department-of-veterans-affairs"},{"company":"Veterans Health Administration","company_id":"veterans-health-administration","location":"Hampton Virginia","positions":[{"description":"","duration":"Mar 2012 Jan 2018 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jan 2018","start_date":"Mar 2012","subtitle":"Veterans Health Administration","title":"National Training Officer, VHA Medical Sharing and Affiliate Office"}],"url":"https://www.linkedin.com/company/veterans-health-administration"},{"company":"Agape Family Resources, Inc","company_id":null,"location":"","positions":[{"description":"Discover a Good Thing (tm)Agape Family Resources, Inc- a marketing and publishing company.Agape owns a network of websites and resources benefiting military and civilian organizations and companies desiring reach that market. Website networks launching in 2009 include: Military Family News (www.militaryfamilynews.com)Homefornt Hints (www.homefronthints.com)The Lyre Press (www.lyrepress.com)The Talking Penny (www.talkingpenny.com) Discover a Good Thing (tm)Agape Family Resources, Inc- a marketing and publishing company.Agape owns a network of websites and resources benefiting military and civilian organizations and companies desiring reach that market. Website networks launching in 2009 include: Military Family News (www.militaryfamilynews.com)Homefornt Hints (www.homefronthints.com)The Lyre Press (www.lyrepress.com)The Talking Penny (www.talkingpenny.com)","duration":"Jan 2008 Dec 2012 5 years","duration_short":"5 years","end_date":"Dec 2012","start_date":"Jan 2008","subtitle":"Agape Family Resources, Inc","title":"President/Founder/Owner"}],"url":""},{"company":"Department of Veterans Affairs","company_id":null,"location":"","positions":[{"description":"Contracting Officer, Medical Sharing Committee Coordinator for SAO East Regional Office, Veteran Integrated Service Network 6 COTR Coordinator. Managing 30 million dollars in medical contracts for Virginia, North Carolina and West Virginia. Contracting Officer, Medical Sharing Committee Coordinator for SAO East Regional Office, Veteran Integrated Service Network 6 COTR Coordinator. Managing 30 million dollars in medical contracts for Virginia, North Carolina and West Virginia.","duration":"Feb 2008 Mar 2012 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 2012","start_date":"Feb 2008","subtitle":"Department of Veterans Affairs","title":"Contracting Officer"}],"url":""},{"company":"San Diego City College","company_id":null,"location":"","positions":[{"description":"Military Instructor resposible for 20- 40 hours of Advanced Individual Training per month for at Fort Eustis on Financial Education. Military Instructor resposible for 20- 40 hours of Advanced Individual Training per month for at Fort Eustis on Financial Education.","duration":"Oct 2007 Jan 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2011","start_date":"Oct 2007","subtitle":"San Diego City College","title":"Military Instructor"}],"url":""},{"company":"The Military Family Network","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1999 Aug 2007 8 years 6 months","duration_short":"8 years 6 months","end_date":"Aug 2007","start_date":"Mar 1999","subtitle":"The Military Family Network","title":"President & Owner"}],"url":""}]', '["Robert Calvert “Caroline is very dedicated to doing what she can to support our troops. We need more in America like her:) Bob”","Kevin Sullivan “Superb manager, planned that is mission focused and accepts nothing short of success. Caroline an individual that you what on your team, becuase she will bring out the best of your orgqanization.”"]'] User: ['Judy Peavey-Derr', 'I am an active member of my community as a volunteer and public servant. I attended the 3 week course at Kennedy School of Government when I was an Ada County Commissioner and learned many skills of negotiation and public administration. I would like to continue to serve the public.', 'Trustee board member of Greater Boise Auditorium District', 'Building Resources, Inc', '[{"company":"Building Resources, Inc","company_id":null,"location":"Garden City, Idaho","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"Building Resources, Inc","title":"Director of Business Development"}],"url":""},{"company":"Greater Boise Auditorium District","company_id":null,"location":"Boise Idaho","positions":[{"description":"I was just elected and sworn into office in June to a 6 year term on the Board for the Greater Boise Auditorium District which is charge of the Boise Center on the Grove. I was just elected and sworn into office in June to a 6 year term on the Board for the Greater Boise Auditorium District which is charge of the Boise Center on the Grove.","duration":"Jun 2011 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Greater Boise Auditorium District","title":"Board"}],"url":""},{"company":"The Peavey Company","company_id":null,"location":"","positions":[{"description":"To manage and operate the company. To manage and operate the company.","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"The Peavey Company","title":"CEO and President"}],"url":""}]', '["Nancy Merrill “Judy is a high energy,positive lady that knows how to get things done. She does not take no for an answer, but follows the \\"if there\'s a will, they is a way\\" motto.”","Marty Johncox “Judy shows an amazing ability to work with neighbors, volunteers, government and business to move capital projects forward. She is persistent and politically adept and knows how to get it done. ”"]']### Assistant: The agent's job is to negotiate healthcare service contracts for the U.S. Department of Veterans Affairs. Today, the user is reaching out to the agent because they need assistance in negotiating a contract for the Greater Boise Auditorium District.
### Human: Agent: ['Dillon Gallus', 'Hands-on global operations and supply chain leader with 12 years of experience building teams and scaling distributed products and services. Consistently developed and executed on strategic business initiatives. I thrive in bringing order to chaos, simplifying processes, streamlining operations, and nurturing relationships at all levels. Operational Efficiency Supply Chain Management e-commerce Field Operations Financial & Budget Management Customer Service & Account Management Program Management International Expansion Cross-functional Leadership Vendor Selection & Management GTM of Products and Services', 'Sr. Program Manager at Joy \| Ex - Eventbrite', 'Joy', '[{"company":"Joy","company_id":"withjoy","industry":"Technology, Information and Internet","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Joy","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/withjoy"},{"company":"Bungalow","company_id":"bungalow-living","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2021 Feb 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2022","start_date":"Feb 2021","subtitle":"Bungalow","title":"Sr. Program Manager"}],"url":"https://www.linkedin.com/company/bungalow-living"},{"company":"Eventbrite","company_id":"eventbrite","location":null,"positions":[{"description":"-Created the Global Operations Onsite Team with the core mission of optimizing and scaling of the ‘day of event’ experience for our creators. Grew the team from 2 US staff, to 13 managers and staff, managing 18 countries and supporting Operations, Asset Management and L&D-Supported four major M&A integrations (Ticketfly, Ticketscript, Ticketea and Eventioz) related to Onsite efforts across the US, Brazil, Netherlands and Spain, working cross-functionally with Sr. Leadership, M&A, Tax, Legal, and Accounting Teams.","duration":"Apr 2018 Mar 2020 2 years","duration_short":"2 years","end_date":"Mar 2020","start_date":"Apr 2018","subtitle":"Eventbrite","title":"Head of Global Operations, Onsite BU"},{"description":"-Partnered on multiple go-to-market (GTM) products and services globally.-Partnered with FP&A to develop global OpEx and CapEx budgets, actuals, and re-forecasts.-Successfully came in under budget for the 6 years I was involved, while navigating a fast-growthcompany.-Transitioned the Asset Management team to a revenue center, from a cost center.-Saved millions in vendor costs by creatively negotiating and customizing agreements for the duration of our partnerships to allow increased asset utilization and savings.","duration":"May 2016 Mar 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2020","start_date":"May 2016","subtitle":"Eventbrite","title":"Head of Operations, Field Services"},{"description":"-Led global expansion of the Asset Management team across San Francisco, Amsterdam, Cork, Brazil and Melbourne. Focused on sustaining operations, growing revenue, and mitigating cost and tax liability-Negotiated and created sustaining partnerships with third parties to fulfill needs in key emerging markets -Negotiated and created numerous global third-party partnerships between various global internal entities to ensure accounting and tax compliance.-Led efforts to select tools to increase efficiency and metrics tracking, partnering closely with other operations teams within the business.","duration":"May 2014 May 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2016","start_date":"May 2014","subtitle":"Eventbrite","title":"Senior Field Asset Manager"},{"description":"-Created the Assets Management Team, responsible for providing physical assets and services to the highest value, highest visibility, and highest volume accounts to ensure event success. -Consistently delivered average annual growth of 20% YoY since 2011. -Created and launched a robust custom-built asset tracking system focused on IT physical assets, contract management, shipping integration, and multiple automation to improve the customer experience.","duration":"Sep 2011 May 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2014","start_date":"Sep 2011","subtitle":"Eventbrite","title":"Field Asset Manager"}],"url":"https://www.linkedin.com/company/eventbrite"},{"company":"Vector CSP","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"-Tracking the maintenance of the San Francisco Sector small boat fleet in accordance with the modernization of the United States Coast Guard.-Manage Sector San Francisco physical assets -Manage the local relationship between Vector CSP and the USCG local command. -Tracking the maintenance of the San Francisco Sector small boat fleet in accordance with the modernization of the United States Coast Guard.-Manage Sector San Francisco physical assets -Manage the local relationship between Vector CSP and the USCG local command.","duration":"Jul 2009 Sep 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2011","start_date":"Jul 2009","subtitle":"Vector CSP","title":"Field Analyst/Assets Material Manager"}],"url":""},{"company":"Infusion Lounge","company_id":"infusion-lounge","location":"San Francisco Bay Area","positions":[{"description":"• Restaurant manager• Daily financials including credit card disputes, bank reconciliations, preparing bank deposits, sending daily owner reports.• Managed a staff of 30. • Restaurant manager• Daily financials including credit card disputes, bank reconciliations, preparing bank deposits, sending daily owner reports.• Managed a staff of 30.","duration":"Jan 2009 Jan 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2010","start_date":"Jan 2009","subtitle":"Infusion Lounge","title":"Dining Director"}],"url":"https://www.linkedin.com/company/infusion-lounge"},{"company":"The Red Tavern","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 Jan 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2009","start_date":"Sep 2006","subtitle":"The Red Tavern","title":"Lead Server"}],"url":""},{"company":"Pebble Beach Company","company_id":"pebble-beach-company","location":"","positions":[{"description":"","duration":"2003 2003 less than a year","duration_short":"less than a year","end_date":"2003","start_date":"2003","subtitle":"Pebble Beach Company","title":"Intern"}],"url":"https://www.linkedin.com/company/pebble-beach-company"}]', '["Anthony C. “I had the pleasure of working on Dillon’s team for nearly 6 years at Eventbrite. Among other things, I was most impressed by Dillon’s ability to constantly figure out new avenues to drive efficiency on the Operations team and to provide incremental value to Eventbrite’s largest and most important customers. Beyond our internal operations, Dillon had a natural charm when it came to building relationships with external parties, be it customers, vendors, or other teams within the company. Time and time again, I witnessed Dillon somehow turn the most difficult interactions with customers into positive ones. As my manager, Dillon was consistently supportive of my personal and professional growth. He was always available to guide me through tricky situations with constructive feedback, and helped me grow from an individual contributor to a team manager. Despite the many challenges we faced scaling the services of the Onsite team globally, Dillon was always very positive and a pleasure to work with. I learned a ton from my time working with Dillon and am incredibly grateful for the 6 years we got to work together. ”","Allison Brecklin “Continuous improvement is the phrase I think of when I think about Dillon. I had the pleasure of working with him for over two years at Eventbrite, collaborating on several projects. Above all, I was impressed with Dillon’s ability to identify opportunities for improvement, both in process and product. Dillon would be an asset to any team as a member or a leader and comes with my heartfelt recommendation. ”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the agent is reaching out to the user because they need assistance in recruiting healthcare professionals for a regional workforce solution project.
### Human: Agent: ['J Ken Karegeannes', "After 8 years as a corporate finance consultant and director of strategic planning, I decided to take 2 years out of my career and attend the Tuck School of Business at Dartmouth College where I could do a deep dive into every aspect of managing a business. During my job search, I wrote letters to over 50 software companies, eventually joining a young software company in Arizona. I was instantly hooked on technology startups and never looked back. From 1994 to 2001, I continued my work in the technology sector, holding positions in product management, marketing, and operations to broaden my skill set. From 2001 until 2010, as an investor and manager, I was involved in the restructuring of 2 companies and the creation of 2 companies from scratch, all in the software and healthcare technology sectors. Serving as CFO/COO, I was responsible for building out the finance, operations, product development, legal, and administrative structures, as well as assisting on sales, marketing, and business development. in 2010, along with other angels, I invested in MyDealerLot, a SaaS startup. I joined the company as the CFO and COO to build the financial, development, operational, and marketing infrastructures required to manage the rapid growth of the company. The founder was a fantastic salesperson and technologist, and we formed a complementary team that in 2 years took the company from minimal revenue and $500k in annual losses to a profitable company and cash flow positive, while being recognized as one of the top operational and customer support companies in our segment Within 5 years we were generating $5.5m in annual recurring revenue and were profitable, becoming a 3-time member of INC Magazine's 5000 Fastest-Growing Private Companies and getting named to INC Magazine’s Best Workplaces. I funded this growth using cash flow and bank debt, preventing shareholder dilution. When the founder died in 2017, I assumed the CEO role, guided us through the difficult period after his death and the 2020 pandemic shutdowns, then successfully negotiated the sale of the company in October 2020. In all these opportunities I had the chance to not only build infrastructure but to recruit, train and support high-performing teams that accomplished amazing things, even given the limits we often faced in capital, resources, or both. Overall, I find the opportunity to help investors, customers and employees work together to achieve great things is why I love what I do, and I aim to carry my past experiences forward, ensuring I can embrace past lessons while continuing to grow.", 'Owner at Klerity Technologies LLC', 'Klerity Technologies LLC', '[{"company":"Klerity Technologies LLC","company_id":null,"location":"Peachtree Corners, Georgia, United States","positions":[{"description":"As a Trusted Advisor to C-Level executives, I help them scale their businesses and solve business problems through the use of best-in-class operational and financial strategies and technology. As a Trusted Advisor to C-Level executives, I help them scale their businesses and solve business problems through the use of best-in-class operational and financial strategies and technology.","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Klerity Technologies LLC","title":"Owner"}],"url":""}]', '["Kelli Amis “It was a privilege to work under Ken’s leadership at MDL autoMation during his tenure as CEO. Ken is a transformative leader and extraordinary communicator. His leadership style encourages open, personal communication at all levels of the organization. Ken is a master at keeping people connected. By providing the MDL team with a consistent vision for the path ahead, Ken guided each department of the company through very challenging times during COVID 19 and subsequently through a successful corporate acquisition process. Ken inspires confidence, keeps the team moving forward, focused, and working together. Ken’s door is always open; he is always available to consult, support, and acknowledge a job well done. With his broad knowledge base, superb leadership and executive skills Ken empowers those around him to succeed, whatever the challenges.”","Claire Bernot “Ken was a strong leader and mentor at both Stibo and Hayes. He was an experienced executive who helped redefine and grow both of these businesses. In both situations, we were faced with turning around or reinventing companies. Because Ken took the time to develop a keen understanding of all aspects of the businesses he helped manage, he was able to come up with out of the box solutions for difficult business problems. I would welcome the opportunity to work with him again.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide strategic guidance and support to C-Level executives in scaling their businesses, and today, the agent is reaching out to the user because they see potential in leveraging the user's strong electronics and optics background for an upcoming technology project.
### Human: Agent: ['Christian Gallego', 'I am a Senior Character Artist with over six years of experience in the video game industry. I have worked in multiple styles, and engines for both live MMO and box products such as DC Universe Online, World of Tanks, Call of Duty, and several other unannounced AAA titles. I am a detail oriented modeler, sculptor, and texture artist with advanced knowledge in human and animal anatomy, structure, color theory and form. I pride myself in being versatile, and therefore strive to step away from comfort zones when it comes to learning new styles and techniques. I am always open to exploring new tools, pipelines and workflows, evaluating them and adapting to them if the situation calls for it. This industry is all about moving forward, and I would rather be staying ahead of the curve, than following behind it.', 'Advanced Character Artist at Certain Affinity', 'Certain Affinity', '[{"company":"Certain Affinity","company_id":"certain-affinity","industry":"Computer Games","location":"","positions":[{"description":"","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Certain Affinity","title":"Advanced Character Artist"}],"url":"https://www.linkedin.com/company/certain-affinity"},{"company":"Hi-Rez Studios","company_id":"hi-rez-studios","location":"Alpharetta, Georgia, United States","positions":[{"description":"","duration":"May 2020 Nov 2020 7 months","duration_short":"7 months","end_date":"Nov 2020","start_date":"May 2020","subtitle":"Hi-Rez Studios","title":"Advanced Character Artist"}],"url":"https://www.linkedin.com/company/hi-rez-studios"},{"company":"Certain Affinity","company_id":"certain-affinity","location":null,"positions":[{"description":"Titles - Unannounced Project (Leyou)- Acting Character Lead supporting unannounced AAA partner.- Responsible for developing visual and modeling style for the project.- Helped develop pipelines, and workflows for hard surfaces assets.- Supervised and supported character outsourcing deliveries.- Developed and documented the character pipeline texturing process for blended layer materials.","duration":"Nov 2019 May 2020 7 months","duration_short":"7 months","end_date":"May 2020","start_date":"Nov 2019","subtitle":"Certain Affinity","title":"Advanced Character Artist"},{"description":"Titles - COD Remastered/World of Tanks/Unannounced Project- Acting stand in Lead in the absence of the Character Lead- Simultaneously worked on multiple projects with multiple teams.- Cleaned and refined high Rez head scans for COD franchise.- Combined and altered head scans to get character variation.- Worked on multiple engines, pipelines and workflows, from Unreal to VR and Unity- Worked in a variety of Art styles ranging from hyper-realistic highly stylized.- Worked with the Art Director and a variety of teams to refine the look and feel of characters.- Helped train, mentor, and assist all new hires both Seniors and Junior.- Provided support for both Environment and Props teams.- Supervised and supported character outsourcing deliveries.","duration":"Jun 2016 May 2020 4 years","duration_short":"4 years","end_date":"May 2020","start_date":"Jun 2016","subtitle":"Certain Affinity","title":"Senior Character Artist"},{"description":"- Supported the COD Remastered title by providing characters, clothing, and gear to the project. - Took models from high to low providing textures and material passes for all in game assets.- Provided different damage stages to assets.","duration":"Nov 2015 Jun 2016 8 months","duration_short":"8 months","end_date":"Jun 2016","start_date":"Nov 2015","subtitle":"Certain Affinity","title":"Contract Character Artist"}],"url":"https://www.linkedin.com/company/certain-affinity"},{"company":"Daybreak Game Company LLC","company_id":"daybreak-game-company-llc","location":"Austin","positions":[{"description":"Titles - DCUO (DC Universe Online)- Acting Lead - Acted as a one man Character Team.- Responsible for all character related assets. - Concepted Characters and the occasional prop.- Kitbashing new assets from existing in game models. - Managing all outsourced character assets. - Responsible for training and mentoring new members of the team.- Created training modules for new hires.","duration":"Feb 2015 Nov 2015 10 months","duration_short":"10 months","end_date":"Nov 2015","start_date":"Feb 2015","subtitle":"Daybreak Game Company LLC","title":"Character Artist"}],"url":"https://www.linkedin.com/company/daybreak-game-company-llc"},{"company":"Sony Online Entertainment","company_id":"sony-online-entertainment","location":"Austin, Texas","positions":[{"description":"- Responsible for high and low poly asset creation of characters and props. - Implemented set characters by binding, weighting and importing into Unreal.- Managing outsourced character assets. - Worked closely to the Art Director to continue consistency with established guidelines.","duration":"Jul 2012 Jan 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2015","start_date":"Jul 2012","subtitle":"Sony Online Entertainment","title":"Junior Character Artist"}],"url":"https://www.linkedin.com/company/sony-online-entertainment"}]', '["Benjamin Naumann “Christian is an amazing talent. I had the pleasure of introducing him to the world of 3D art while teaching at the Art Institute. While there I witnessed his drive and determination to learn. Upon graduation he joined our team at Sony and quickly earned the respect of the team with his attention to detail and technical aptitude. Over the years his professionalism, problem solving abilities and artistic skills made him a key member of the team. I look forward to working with him again one day.”","Michael Washburn “I\'ve worked with Christian from intern to full time junior artist at SOE. A title I believe he has surpassed. In the two years I\'ve worked with him I considered him my equal and always sought his opinions and feedback to guide the character team. While I have taught him he has taught me. His understanding of anatomy and constant thirst for learning new techniques make him a valuable component to any team. All his sculpts have a great deal of character. No one pushes Christian harder than himself. He is collaborative and easy going. Humble but not afraid to voice his opinion. I look forward to seeing his talent grow and where it will take him and hope to work with him again someday. Christian has what it takes to be a great character artist!”"]'] User: ['Lisa Lutz', 'As the Clinical and Business Development Project Manager I was responsible for day-to-day office operations for our department, data collection and management, data reporting, document and presentation design, web site administration, audio/video editing and production, event planning and promotion, project coordination, systems integration and served as an Executive Administrative Assistant to C-suite executives that spanned from Chief Administrative to Chief Clinical Operations Officers.', 'Senior Project Manager at My Health Connection, Inc.', 'My Health Connection, Inc.', '[{"company":"My Health Connection, Inc.","company_id":null,"location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"My Health Connection, Inc.","title":"Senior Business Project Manager"}],"url":""},{"company":"Kindred at Home","company_id":"kindred-at-home","location":"Greater Atlanta Area","positions":[{"description":"Performed complex and confidential support functions to ensure smooth flow of operations support. Coordinated the administration of projects and prepared resource/time/cost estimates. Analyzed operational data, prepared reports and communicated analysis to management team. Prepared Home Health pipeline, coordinated the pipeline process, and supported the field Home Health launch process. Provided training and support to Home Health team members and other areas as assigned. Coordinated all training/meeting arrangements. Designed correspondence and presentation materials using Word/PPT/Visio software. Worked with minimal supervision.","duration":"May 2008 Jun 2020 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2020","start_date":"May 2008","subtitle":"Kindred at Home","title":"Project Manager, Clinical & Business Development"}],"url":"https://www.linkedin.com/company/kindred-at-home"},{"company":"Kindred at Home","company_id":"kindred-at-home","location":null,"positions":[{"description":"Managed and oversaw clerical personnel and data processing operations related to outcome collections for our Specialty Programs after discharge from our services, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Kindred at Home","title":"Manager - Center for Outcomes Measurement"},{"description":"Managed and oversaw branch clerical personnel and functions in accounting, payroll, billing, accounts payable/receivables, supplies, human resources, and data processing operations, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 1997 Jan 2005 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2005","start_date":"Jan 1997","subtitle":"Kindred at Home","title":"Office Manager"},{"description":"Responsible for a variety of clerical duties that supported productivity, efficiency and meeting critical deadlines for the Pinellas County Home Health Agency Director. Created marketing tools/brochures on a desktop publisher resulting in decreased expense and increased market visibility. Human Resource liaison between the Hospital and the off-site home care agency. Reconfigured office systems/processes to comply with standards of practice. Coordinated office relocation in 1997.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"Kindred at Home","title":"Administrative Assistant"},{"description":"Responsible for all data entry required, ensured clinical notes were turned in and completed in a timely manner. Crosschecked all billing to meet Medicare compliance. Managed all tracking functions, compliance, and data entry of personnel files. Met deadlines with tight turnaround times that required a high degree of accuracy and productivity.","duration":"May 1993 Jan 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 1995","start_date":"May 1993","subtitle":"Kindred at Home","title":"Payroll, Billing and Personnel Clerk"}],"url":"https://www.linkedin.com/company/kindred-at-home"}]', '["Derek Nordman ““Unequivocally dependable” is the phrase that comes to mind when I think about Lisa. I’ve had the pleasure of working with Lisa for nearly 16 years, during which Lisa led our clinical product line project management. Above all, I was impressed with Lisa’s ability to manage multiple priorities, work within a team or individually, as well as always delivering more than expected. And, of course, her flexibility. Lisa would be a true asset for any position requiring organization and execution and comes with my heartfelt recommendation.”","Jennifer Ellis “Lisa is a trustworthy, highly organized, dependable self-starter who works well in both independent and team environments. Lisa positively leverages her talents to identify individual and teams needs, she then collaborates to routinely uncover and collectively optimize resources in order to reach shared goals. Lisa readily anticipates business needs, she routinely facilitates timely accomplishment of project milestones, fosters seamless interface of pivotal processes and effectively supports interdepartmental execution to achieve key performance indicators. Lisa can work independently and is able to follow through to ensure the job gets done. She is flexible and willing to work on any project that is assigned to her. Lisa is quick to volunteer to assist others and regularly contributes to improve areas of company operations as well. Lisa is a tremendous asset to any organization and it is my privilege to endorse her with my highest recommendation. ”"]']### Assistant: The agent's job is to manage projects and coordinate operations, and today, the agent is reaching out to the user because they need assistance in organizing and promoting an upcoming event for their department.
### Human: Agent: ['Laura Forgione', 'Digital sales Leader with over 15 years of experience partnering with Enterprise organizations, technology companies and brands across multiple verticals. Proven expertise in research technology, SaaS, programmatic ad tech and media measurement. Highly killed in selling and communicating the value of technology-based solutions to drive scale & create business efficiencies. As one of the original Sales managers at TripAdvisor I have robust understanding of the digital landscape and strong global knowledge, having worked in EMEA as well as the US market. My Relocation to the US was testimate to my dedication, passion and incredible ability to perform in unfamiliar situations. Areas of expertise include: Building and coaching high performing sales teams Business Development & consultative Selling Executing successful client led strategies to drive company growth and profitability Strong knowledge of audience based buying & programmatic solutions Building long term relationships and client centric solutions', 'Sales Director at Lucid, LLC', 'Lucid, LLC', '[{"company":"Lucid, LLC","company_id":"lucidhq","industry":"Software Development","location":"Los Angeles County, California, United States","positions":[{"description":"Strategic Sales Director responsible for maintaining, nurturing and growing Lucid\'s largest customers. Lucid\'s technology powers market research and measures the effectiveness of online advertising campaigns.Everyone benefits from data-driven knowledge – whether you’re conducting market research, polling, academic studies or seeking to better understand your advertising campaigns and brand lift. Lucid delivers powerful answers, inspired by the sentiments of real people at scale. Strategic Sales Director responsible for maintaining, nurturing and growing Lucid\'s largest customers. Lucid\'s technology powers market research and measures the effectiveness of online advertising campaigns.Everyone benefits from data-driven knowledge – whether you’re conducting market research, polling, academic studies or seeking to better understand your advertising campaigns and brand lift. Lucid delivers powerful answers, inspired by the sentiments of real people at scale.","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Lucid, LLC","title":"Sales Director"}],"url":"https://www.linkedin.com/company/lucidhq"},{"company":"Tripadvisor","company_id":"tripadvisor","location":null,"positions":[{"description":"Managing a team of principle client partners across the hotels vertical, the most important and fundamental vertical for TripAdvisor. Responsible for driving growth and profitability across all products including CPC auction dynamics as well as digital media advertising. A key part of the role was partnering strategically with data scientists, campaign analysts and product teams to drive results.","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Tripadvisor","title":"Group Head Of Sales, Hotels"},{"description":"Leading a team of Strategic Sales Managers covering the West Coast of America (incorporating Nevada & Hawaii) to drive new business and YOY growth within the existing client portfolio. Re locating from the UK to focus on building a stronger non endemic presence and driving additional revenue for Tripadvisor across sectors including automotive, retail & entertainment.","duration":"Feb 2015 Aug 2019 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2019","start_date":"Feb 2015","subtitle":"Tripadvisor","title":"Head of West Coast Sales"},{"description":"","duration":"Mar 2008 Feb 2015 7 years","duration_short":"7 years","end_date":"Feb 2015","start_date":"Mar 2008","subtitle":"TripAdvisor","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/tripadvisor"},{"company":"Clearchannel Outdoor","company_id":"iheartmedia","location":"","positions":[{"description":"","duration":"Jun 2003 Mar 2008 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2008","start_date":"Jun 2003","subtitle":"Clearchannel Outdoor","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/iheartmedia"}]', '["Alexandra Petrus “Laura is personable, sharp, knowledgeable and will find solutions to just about any conundrum. She simplifies the difficult and streamlines conversations to what matters. Clearly, I’m a fan and would work with her anytime! ”","Tina Kim “I had the pleasure of working for Laura as one of her direct reports for the last 4 years at Tripadvisor. There are very few managers who stand out for me throughout my career and she is one of them. She has been an invaluable resource throughout my career and always ensured I was successful at TA. She is a great leader and mentor and her knowledge of the digital landscape really helped propel our team in meeting and exceeding sales goals. Overall, she is genuine, trustworthy, results-oriented, and would be a huge asset to an organization. ”"]'] User: ['Aaron Rector', '10+ years of content marketing, specializing in content strategy, branding, video, social & paid media.', 'Digital Marketing \| Recruitment Marketing \| Employer Branding \|', 'Walmart Global Tech', '[{"company":"Walmart Global Tech","company_id":"walmartglobaltech","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Walmart Global Tech","title":"Recruitment Marketing Manager - Global Tech"}],"url":"https://www.linkedin.com/company/walmartglobaltech"},{"company":"The Standard Real Estate","company_id":"the-standard-real-estate","location":"Dallas, Texas","positions":[{"description":"-Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes. -Voted as one of D Magazine’s Best Real Estate Agents by peers & clients in 2020.-Serve my clients to help them understand the Dallas area and find the best location for their needs.-Work with local businesses to connect with clients as well as for marketing purposes.","duration":"Aug 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Aug 2019","subtitle":"The Standard Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/the-standard-real-estate"},{"company":"Southlake Integrative Wellness Center","company_id":"southlake-integrative-wellness-center","location":"Southlake, Texas, United States","positions":[{"description":"-Manage HR & hiring needs: 5 hires since 2020 & lowered attrition of team.-Monitor employees schedules and facilitate yearly reviews for a team of 12. -Improve our employee benefits & perks through listening sessions with employees. -Set & achieved sales goals by creating sales campaigns.-Leverage Google digital ads for client attraction. -Lead quarterly company wide all hands meetings. -Develop a comprehensive digital marketing strategy.-Create consistent brand strategy across paid media, social, web and other channels.","duration":"Nov 2019 Dec 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2021","start_date":"Nov 2019","subtitle":"Southlake Integrative Wellness Center","title":"Operations & Marketing Manager"}],"url":"https://www.linkedin.com/company/southlake-integrative-wellness-center"},{"company":"BuzzShift","company_id":"buzzshift","location":"Dallas, Texas","positions":[{"description":"-Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing. -Delivered the highest customer service, support and communication to our clients. -Led team projects to define client goals and create strategies, deliverables and timelines for each.-Used research data, identified channels, strategies and budget for optimized paid media strategy.-Led discussion around detailed strategy deck deliverables to client stakeholders.-Leveraged project management tools (Trello & Slack ) for tracking and information sharing.","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"BuzzShift","title":"Senior Digital Marketing Content Strategist"}],"url":"https://www.linkedin.com/company/buzzshift"},{"company":"Anaplan","company_id":"anaplan","location":"San Francisco, California","positions":[{"description":"As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters. As Sr member of the Talent Acquisition team, Aaron led the TA team in building a new employer brand and recruitment marketing strategy.-Led monthly coaching and mentoring sessions with early career team members. -Leveraged all marketing and content types available to attract talent to come work at Anaplan. -Served as project lead for career site redesign & new platform implementation. -Created a digital strategy across all platforms for growing candidate pipelines for recruiters.","duration":"May 2017 Oct 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2018","start_date":"May 2017","subtitle":"Anaplan","title":"Global Head of Employer Branding & Recruitment Marketing"}],"url":"https://www.linkedin.com/company/anaplan"},{"company":"Proactive Talent Strategies, LLC","company_id":"proactive-talent","location":"Cedar Park, Texas","positions":[{"description":"• Develop marketing and communications strategies, including employee activation, digital and social media marketing programs and marketing campaigns, to drive employee engagement and employer branding• Conduct research, identify existing gaps and provide recommendations on employee engagement, employer brand and communications strategies for execution• Collaborate and advise key stakeholders and senior leadership on how to best utilize digital marketing communications and storytelling strategies to tell authentic culture and employee experience stories• Partner across the client organization to manage day-to-day planning and execution of marketing efforts to support brand and hiring initiatives","duration":"Oct 2016 Jul 2017 10 months","duration_short":"10 months","end_date":"Jul 2017","start_date":"Oct 2016","subtitle":"Proactive Talent Strategies, LLC","title":"Employer Brand Consultant"}],"url":"https://www.linkedin.com/company/proactive-talent"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"As part of the Talent Brand team, Aaron worked on executing Cisco\'s recruitment marketing strategy. * Focusing on LinkedIn Content and Job Strategy. Including leading several successful lead capture campaigns. * New video campaign for Engineering Recruiting* Executed Recruitment marketing and Talent Brand Campaign for Global Virtual Sales team, including lead capture, video production, and more.* Project lead for Career site redesign project. A massive project to take Cisco.com/careers from a 4 year old site to a modern, responsive designed, content driven, intuitive site for candidates to quickly find information on culture, perks & benefits, and details of different job areas within Cisco.* Part of ATS implementation team to help transition to new Job platform. * Worked with key stakeholders to assess hiring need and create a strategy across digital platforms to utilize content and spend to drive the biggest impact on lead generation.","duration":"Sep 2015 Oct 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2016","start_date":"Sep 2015","subtitle":"Cisco","title":"Sr Talent/Employer Brand Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"Part of the Global Employment Branding Team at SAP to execute social media and web marketing strategies for employer brand and implementation of strategic recruiting campaignsCollaborate with functional sourcing and recruiting groups, as a technical search and recruitment marketing expert, on strategy and implementation for technical and sales pipeline generation efforts globallyProvide day-to-day team member oversight, inclusive of communicating overall team progressWork as part of Global Talent Acquisition Leadership to redefine the process and strategy for SAP Recruiting and technology systems","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"SAP","title":"Director of Social Recruiting"},{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"SAP","title":"Content Producer for Recruiting Programs"}],"url":"https://www.linkedin.com/company/sap"},{"company":"SuccessFactors, an SAP Company","company_id":"sapsuccessfactors","location":"Austin, TX","positions":[{"description":"Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF Responsible for assisting and producing content for/in* Social recruiting strategy* Social media branding and strategy* Employment branding* Career site – branding and candidate experience• Content curation and community monitoring/posting* Video production for recruiting* Jobs2Web managmenthttp://www.youtube.com/CarrersAtSF","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"SuccessFactors, an SAP Company","title":"Content Producer, Strategic Programs"}],"url":"https://www.linkedin.com/company/sapsuccessfactors"},{"company":"LIFE Outreach International","company_id":"life-outreach-international","location":"","positions":[{"description":"A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables. A Television production company that produces the daily program LIFE Today with James & Betty Robison.Use Final Cut Pro and After Effects to produce numerous videos every month to use as web content for social media.Directly assist in the strategy of our social media department.Work with constant hard deadlines and timetables.","duration":"Feb 2010 Aug 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2011","start_date":"Feb 2010","subtitle":"LIFE Outreach International","title":"Associate Producer Web Video/Social Media"}],"url":"https://www.linkedin.com/company/life-outreach-international"},{"company":"Aaron Rector","company_id":null,"location":"Texas","positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Aaron Rector","title":"Video Producer/Editor"}],"url":""},{"company":"TeachOverseas","company_id":null,"location":"","positions":[{"description":"A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students. A company that hires teachers from the United States to teach English all over the world.Designed, taught, and assessed original curriculum.Implemented advanced organizational and administrative skills. Developed greater ability for adaptability, flexibility, and understanding.Expanded worldview through teaching English to local businesses and high-school students.","duration":"Jul 2008 Jul 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2009","start_date":"Jul 2008","subtitle":"TeachOverseas","title":"English Teacher"}],"url":""},{"company":"Ni Hao Are You","company_id":null,"location":"","positions":[{"description":"A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China. A cross-cultural exchange taking thirteen American college students to China for two months to document their experiences and interactions with a new culture.Organized, planned, and documented \\"excursions,\\" along with exec-producer. Trained and managed team of five videographers to shoot events along with myself.Captured footage and edited promo videos that aired on networks in China.","duration":"Jan 2007 Aug 2007 8 months","duration_short":"8 months","end_date":"Aug 2007","start_date":"Jan 2007","subtitle":"Ni Hao Are You","title":"Videographer/Director"}],"url":""},{"company":"CineTel Films","company_id":null,"location":"","positions":[{"description":"An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress. An independent film company specializing in made for TV movies for stations such as The Sci-Fi Channel and Lifetime Television.Organized and scheduled daily meetings with directors and producers for our current projects.Read over scripts and did coverage to give heads of company detailed notes over projects.Contributed directly to script writing and revisions to films in progress.","duration":"Jun 2005 Jan 2006 8 months","duration_short":"8 months","end_date":"Jan 2006","start_date":"Jun 2005","subtitle":"CineTel Films","title":"Assistant to the Head of Creative Development"}],"url":""}]', '["Karen Herman “I\'ve had the pleasure of working with Aaron for the past few years. He\'s very knowledgeable around social recruiting and talent acquisition at a strategic level. Aaron has implemented many new programs that have taken our recruiting strategy to another level, elevating our brand and proving the talent acquisition team with tools to help recruitment hire top talent. Aaron is true professional and team player. He\'s a great person to work with and highly talented and creative talent acquisition expert.”","Will Staney “When Aaron replied to my job posting for a content producer on Twitter by saying \\"Stop looking, I want the job,\\" I knew I had found the right guy to be on my team. While I originally hired Aaron for his skills as a video producer and graphic designer, Aaron quickly learned the in\'s and out\'s of social media, web marketing and employer branding. With his help, we were able to grow our Employer Brand social communities at SuccessFactors (SuccessFactors Careers) rapidly, and then over at SAP (Life at SAP). Aaron\'s leadership, creativity, and ability to work and learn quickly helped make my job easier. Aaron is a hard worker, passionate about what he does, executes on a mission and he is the type of person anyone would be lucky to have on their team.”"]']### Assistant: The agent's job is to conduct sales calls and build client relationships. Today, the agent is reaching out to the user because they need to discuss potential partnership opportunities between Walmart Global Tech and the user's digital marketing expertise at Lucid, LLC.
### Human: Agent: ['Dené Gabaldón', 'I approach UX with an understanding that my work is an integrated part of the human continuum. I apply design thinking with recognition to the impact that UX decisions make on societal systems. Technology is no longer a reflection of a basic human need or a digitized version of a “tool;" it is shifting society and shaping understanding for the entire global society and human race. With education in Psychology and Technology, I attempt to understand the human experience that is rarely black & white. In this gray, I am driven to create digital experiences with a sustainable social purpose and seek understanding in not only technology\'s reflection of existing social systems and human behavior, but its contribution to this age of human existence. Yes, I do believe this can all be done in concert with meeting business goals.', 'At the intersection of Psychology & Technology', 'Ad Hoc LLC', '[{"company":"Ad Hoc LLC","company_id":"ad-hoc-llc","industry":"Software Development","location":"Remote","positions":[{"description":"Working to create federal government digital platforms that are human-centered, modern, and improve the lives of the vastly varying needs of the American people. Current program: UX design & UX research for VA Caregivers. Working to create federal government digital platforms that are human-centered, modern, and improve the lives of the vastly varying needs of the American people. Current program: UX design & UX research for VA Caregivers.","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Ad Hoc LLC","title":"Senior UX Designer/ Researcher"}],"url":"https://www.linkedin.com/company/ad-hoc-llc"},{"company":"Flow Asia","company_id":"flow-asia","location":null,"positions":[{"description":"Flow creates digital experiences for international entities entering the Chinese digital ecosystem & Chinese entities going abroad with a primary focus on websites, WeChat mini- programs and branding. As part of this lean team, I directed projects from proposal through publication, taking the lead role in UX research & UX design. In this role, I had the opportunity to conduct ethnographic research for the Embassy of Switzerland in China, card sorting for Stanford University’s Inter-University Program for Chinese Language Studies, focus groups with the American Chamber of Commerce, a survey for SupChina, generative research & personas for eyeglasses.com, and individual interviews for Instinct for Film- the guy who trains the wolves for Game of Thrones.UX research experience:• Personas• Focus groups, ethnographic field study, interviews, card sorting + tree testing, survey creation and distribution, low-fidelity prototype testing, A/B testing• User flows• Design and interaction research UX design experience:• IA• Wireframes• UX copywritingBusiness experience:• Proposal and estimate creation• Competitor analysis Project director experience:• Logo design• Graphic design• Web design• Web development• SEO","duration":"Jan 2018 Mar 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2021","start_date":"Jan 2018","subtitle":"Flow Asia","title":"Senior UX Researcher & Project Director"},{"description":"UX for websites:• User research• User profiles• User flows• Wireframes• UX copywritingProject manager experience:• Graphic design• Web design• Web development• Content upload• WordPress training• QA","duration":"Mar 2017 Dec 2017 10 months","duration_short":"10 months","end_date":"Dec 2017","start_date":"Mar 2017","subtitle":"Flow Asia","title":"UX Project Manager"}],"url":"https://www.linkedin.com/company/flow-asia"},{"company":"The Beijing Center","company_id":"thebeijingcenter","location":"Beijing City, China","positions":[{"description":"The Beijing Center (TBC) continues the Jesuit tradition of educational exchange between the West and China that was established in the 16th century. Embracing the modernity of today\'s China, TBC facilitates study abroad, research and cultural exchange. I worked to tell TBC\'s story to potential students, university partners and stakeholders.Some concrete work:• Project manager & copywriter of website redesign (thebeijingcenter.org)• Created TBC style guide• Managed interns in social media management and content creation• Content creator- videographer, photographer, copywriter","duration":"Jun 2016 Mar 2017 10 months","duration_short":"10 months","end_date":"Mar 2017","start_date":"Jun 2016","subtitle":"The Beijing Center","title":"Communications Director"}],"url":"https://www.linkedin.com/company/thebeijingcenter"},{"company":"Pingo Space","company_id":"pingo-space","location":"Beijing City, China","positions":[{"description":"As employee #2 of Pingo Space, true to startup form, my role included:• Pingo Space App English UX writing• Pingo Space website IA & UX design• Guardian of Corporate Identity (including the creation of the tone & voice guidelines)• Manager of the social media and non-app design teams As employee #2 of Pingo Space, true to startup form, my role included:• Pingo Space App English UX writing• Pingo Space website IA & UX design• Guardian of Corporate Identity (including the creation of the tone & voice guidelines)• Manager of the social media and non-app design teams","duration":"Jul 2015 May 2016 11 months","duration_short":"11 months","end_date":"May 2016","start_date":"Jul 2015","subtitle":"Pingo Space","title":"New Media Manager"}],"url":"https://www.linkedin.com/company/pingo-space"},{"company":"Digital Jungle","company_id":"digital-jungle","location":"Beijing City, China","positions":[{"description":"• Assisted and researched for the creation of digital marketing plans for Western brands with the goal of attracting Chinese customers • Copywriter for clients including: Durex, Devry University and REA Group• Managed Digital Jungle\'s in-house PR and guest blogs • Assisted and researched for the creation of digital marketing plans for Western brands with the goal of attracting Chinese customers • Copywriter for clients including: Durex, Devry University and REA Group• Managed Digital Jungle\'s in-house PR and guest blogs","duration":"Mar 2014 Jun 2014 4 months","duration_short":"4 months","end_date":"Jun 2014","start_date":"Mar 2014","subtitle":"Digital Jungle","title":"Content Marketing Coordinator [Intern]"}],"url":"https://www.linkedin.com/company/digital-jungle"},{"company":"Jail Psychiatric Services","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Aimed to create a safe and supportive environment, in a less than ideal situation.•Provided mental health treatment as part of a multi-disciplinary team•Group therapy facilitator•Planned and carried out individual client treatment plans// Re-entry planning•Provided crisis and conflict prevention and/or resolution Aimed to create a safe and supportive environment, in a less than ideal situation.•Provided mental health treatment as part of a multi-disciplinary team•Group therapy facilitator•Planned and carried out individual client treatment plans// Re-entry planning•Provided crisis and conflict prevention and/or resolution","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Jail Psychiatric Services","title":"Counselor II"}],"url":""},{"company":"University of New Mexico","company_id":"the-university-of-new-mexico","location":"","positions":[{"description":"Activity PlannerEducational AdvisorDormitory Manager Activity PlannerEducational AdvisorDormitory Manager","duration":"Aug 2009 May 2010 10 months","duration_short":"10 months","end_date":"May 2010","start_date":"Aug 2009","subtitle":"University of New Mexico","title":"Resident Advisor"}],"url":"https://www.linkedin.com/company/the-university-of-new-mexico"},{"company":"Los Lunas Schools","company_id":"los-lunas-schools","location":"Los Lunas, New Mexico, United States","positions":[{"description":"","duration":"Jun 2005 Aug 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2008","start_date":"Jun 2005","subtitle":"Los Lunas Schools","title":"Summer Lifeguard"}],"url":"https://www.linkedin.com/company/los-lunas-schools"}]', '["William Brent Haas “I worked with Dené for almost a full year while she and the team at Flow Asia were working on the website for the language program I was directing. As Dene was the project manager for our website, we had many in person and online meetings, so I feel very qualified to assess her capabilities in project direction, user research, and translating my organization’s needs into website design. She was an excellent, effective, and fun colleague to work with. This was my first time participating in website design and the IUP website hadn’t need redesigned in at least a decade, so she had her work cut out for her. I was very impressed by how thorough she was researching our language program, learning about our potential applicants, current students, and alumni, in order to help design both the appearance and UX of the website. It was really exciting seeing how our program priorities and website needs turned into the website. Dené made this a very enjoyable experience. I’m proud of the website she and Flow Asia produced and she should be too. ”","Fei Mu “I worked with Dené at Flow.Asia from March 2017-March 2020 both of us as UX Project Directors. As a lean team, our position entails everything from proposal writing/ presenting, price negotiation, research, UX, as well as overseeing the design, development, and testing process. We worked closely together on many branding and website localization projects -foreign companies entering the Chinese market and Chinese companies expanding abroad. I really value Dené’s ability to visualize and empathize from the perspectives of all key user profiles (target users, business goals, branding). Throughout projects, she is constantly conducting research on the audience, competitors and industry standards in order to make research-based decisions. We work in a Chinese, French, and English-speaking environment, and she is very adaptable and knows how to serve as a bridge between clients, stakeholders, designers, and developers, while also predicting and preventing cultural barriers, especially between Chinese and foreigners.”"]'] User: ['Jill Schmidt Grinnell', 'A dynamic, high-energy sales and marketing professional looking to pivot from the Marketing Executive function to a top producing Business Development role. My experience, track record of success, and innate interpersonal skills make me successful at identifying and winning new business, establishing relationships and building trust. Digital strategy, digital marketing, mobile applications, digital transformation, entrepreneurship, email marketing, brand strategy, CX & UX research, persona development, customer journey mapping, creative direction, website management, paid online advertising (search, social and display), inbound and content marketing, campaign management, marketing automation and email, marketing technology software, SaaS, web and marketing analytics, print, sales enablement, SEM, SEO, sales, project management, business development', 'Helping companies tell a more fair and accurate story @Comparably. Your partner for Employer Brand & Recruitment Marketing', 'Comparably', '[{"company":"Comparably","company_id":"comparably","industry":"Internet Publishing","location":"Los Angeles County, California, United States","positions":[{"description":"","duration":"Sep 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Comparably","title":"Account Executive"}],"url":"https://www.linkedin.com/company/comparably"},{"company":"Two Legit","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Providing digital strategy, consulting, creative direction and project management for e-commerce and mobile applications. As well as organic SEO, social media, content marketing, and paid social promotion. Providing digital strategy, consulting, creative direction and project management for e-commerce and mobile applications. As well as organic SEO, social media, content marketing, and paid social promotion.","duration":"Jun 2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Jun 2014","subtitle":"Two Legit","title":"Digital Strategist"}],"url":""},{"company":"ProVisors","company_id":"provisors","location":"","positions":[{"description":"","duration":"Oct 2020 Oct 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2021","start_date":"Oct 2020","subtitle":"ProVisors","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/provisors"},{"company":"OK International, a Dover Company","company_id":"ok-international","location":"Cypress, California","positions":[{"description":"","duration":"May 2019 Oct 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2020","start_date":"May 2019","subtitle":"OK International, a Dover Company","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/ok-international"},{"company":"Vitamin T","company_id":"vitamin-t-","location":null,"positions":[{"description":"","duration":"Oct 2015 May 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2019","start_date":"Oct 2015","subtitle":"Vitamin T","title":"Marketing Director"},{"description":"","duration":"Apr 2015 Oct 2015 7 months","duration_short":"7 months","end_date":"Oct 2015","start_date":"Apr 2015","subtitle":"Vitamin T","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/vitamin-t-"},{"company":"Spinx, Inc.","company_id":"spinx-inc.","location":"","positions":[{"description":"SPINX (http://www.SPINXDigital.com) is a web and mobile agency with clients ranging from start-ups to fortune 500 companies. Its expertise is in online strategy, custom web design, development, and mobile applications. SPINX\'s account roster includes: Beats by Dre, Physicians Formula, Merit Gold & Silver, Dr. Amen’s Brain Fit Life, RBC Records, Forest Lawn, DCN (Diagnostic Consulting Network), Quinn Emanuel Trial Lawyers, and First Cal, to name a few. SPINX (http://www.SPINXDigital.com) is a web and mobile agency with clients ranging from start-ups to fortune 500 companies. Its expertise is in online strategy, custom web design, development, and mobile applications. SPINX\'s account roster includes: Beats by Dre, Physicians Formula, Merit Gold & Silver, Dr. Amen’s Brain Fit Life, RBC Records, Forest Lawn, DCN (Diagnostic Consulting Network), Quinn Emanuel Trial Lawyers, and First Cal, to name a few.","duration":"Oct 2010 May 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2014","start_date":"Oct 2010","subtitle":"Spinx, Inc.","title":"Director of Business Development"}],"url":"https://www.linkedin.com/company/spinx-inc."},{"company":"337 Design","company_id":null,"location":"Los Angeles","positions":[{"description":"• Oversee the website design process for clients from concept to completion • Manage design and programming teams to ensure proper and timely execution of projects • Assist in all aspects of the sales process including qualifying leads, identifying the project scope, preparing proposals and closing contracts • Assist in managing the day to day operations • Oversee the website design process for clients from concept to completion • Manage design and programming teams to ensure proper and timely execution of projects • Assist in all aspects of the sales process including qualifying leads, identifying the project scope, preparing proposals and closing contracts • Assist in managing the day to day operations","duration":"Aug 2008 Oct 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2010","start_date":"Aug 2008","subtitle":"337 Design","title":"Partner"}],"url":""},{"company":"Hilton Worldwide","company_id":"hilton","location":"","positions":[{"description":"Managed roll-out of corporate wide initiative to renovate500+ properties’ fitness centers• Facilitated property owners and managers with the design,planning, and purchasing of FF&E to ensure timely installations• Managed supplier and vendor relationships• Conducted on-site evaluations to ensure brand compliance• Responsible for tracking progress and prepared executivereports for the Board of Directors Managed roll-out of corporate wide initiative to renovate500+ properties’ fitness centers• Facilitated property owners and managers with the design,planning, and purchasing of FF&E to ensure timely installations• Managed supplier and vendor relationships• Conducted on-site evaluations to ensure brand compliance• Responsible for tracking progress and prepared executivereports for the Board of Directors","duration":"Oct 2006 Aug 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2008","start_date":"Oct 2006","subtitle":"Hilton Worldwide","title":"Project Manager, Corporate Development"}],"url":"https://www.linkedin.com/company/hilton"},{"company":"Chicago Clearing Corporation","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2006 Sep 2006 4 months","duration_short":"4 months","end_date":"Sep 2006","start_date":"Jun 2006","subtitle":"Chicago Clearing Corporation","title":"Account Executive"}],"url":""},{"company":"Chicago Building Exchange, Inc","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"• Responsible for managing all aspects of a real estate transaction from client prospecting to closing contracts• Acquired exclusive representation of real estate investors• Identified market opportunities and negotiated terms of contract• Prepared a variety of financial reports for clients• Managed marketing campaign and generated new business • Responsible for managing all aspects of a real estate transaction from client prospecting to closing contracts• Acquired exclusive representation of real estate investors• Identified market opportunities and negotiated terms of contract• Prepared a variety of financial reports for clients• Managed marketing campaign and generated new business","duration":"Oct 2004 Jun 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2006","start_date":"Oct 2004","subtitle":"Chicago Building Exchange, Inc","title":"Licensed Real Estate Agent"}],"url":""},{"company":"Chicago Clearing Corporation","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"May 2003 Sep 2003 5 months","duration_short":"5 months","end_date":"Sep 2003","start_date":"May 2003","subtitle":"Chicago Clearing Corporation","title":"Account Executive"}],"url":""}]', '["Susie Hall “Jill is one of the most resourceful and creative people I know! Her passion and enthusiasm for all things digital has been critical to helping our Vitamin T brand identify opportunities for growth and connect with more customers. From literally building and launching an awesome, customer-centric modern website based on sound research and user experience best practices - in record time - to delivering sales enablement materials that connected our salesforce to marketing, she has been an unstoppable force here! Her knowledge of biz dev, unquenchable thirst for staying ahead of digital trends and ability to crush deadlines are just some of the reasons I think she\'s amazing. Jill rocks.”","Lance Hedges “Jill made our team better. She was organized, passionate, dedicated, and very very good at not just getting her job done, but doing so in a manner that both exceeded the expectations of management and surprised and delighted our client groups, both internal and external. She held herself accountable, and those with whom her own success was dependant.”"]']### Assistant: The agent's job is to identify and win new business, and today, the agent is reaching out to the user because they need to discuss potential partnership opportunities for digital strategy and marketing services.
### Human: Agent: ['Supriya Vighnesh', 'Product Manager with experience in retail, digital agriculture & multilingual meetings. Passionate about being the voice of the user for any product I build!', 'Senior Product Manager at KUDO', 'KUDO', '[{"company":"KUDO","company_id":"kudoway","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"KUDO","title":"Senior Product Manager"},{"description":"","duration":"Jul 2020 May 2022 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2022","start_date":"Jul 2020","subtitle":"KUDO","title":"Product Manager"}],"url":"https://www.linkedin.com/company/kudoway"},{"company":"The Climate Corporation","company_id":"climate-llc","location":null,"positions":[{"description":"","duration":"Nov 2019 Jan 2020 3 months","duration_short":"3 months","end_date":"Jan 2020","start_date":"Nov 2019","subtitle":"The Climate Corporation","title":"Product Manager II"},{"description":"","duration":"Sep 2017 Nov 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2019","start_date":"Sep 2017","subtitle":"The Climate Corporation","title":"Product Owner - FarmRise"}],"url":"https://www.linkedin.com/company/climate-llc"},{"company":"StraVis IT Solutions Pvt. Ltd","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2016 Sep 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2017","start_date":"Feb 2016","subtitle":"StraVis IT Solutions Pvt. Ltd","title":"Product Owner (FarmRise)"}],"url":""},{"company":"TESCO","company_id":"tesco-","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jul 2012 Feb 2016 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2016","start_date":"Jul 2012","subtitle":"TESCO","title":"Product Owner"}],"url":"https://www.linkedin.com/company/tesco-"}]', '["Abhinav Kumar “I had the pleasure of working with Supriya at FarmRise (The Climate Corporation). She is one of the most detailed oriented and organised product person I have known. Very meticulous in her approach while building a solution and also communicating it to the other team members. Her strong technical know how is an asset that helps in having better conversations with the devs. Her empathic nature not only helps in understanding user problems but also in connecting better with the other team members. I\'ve no doubt that she will add a lot of value to any team that she works for. Wishing you all the best!”","Mark Young “I had the pleasure of working with Supriya during my time at Climate while leading our small holder farming initiative based in Bangalore. She showed great initiative as a young product lead, performing user research in the field, hypothesizing value propositions, working with our design firm, producing wireframes, and bringing concepts through to production. I have every confidence she\'ll continue to develop into a great Product Manager.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage events and meetings, and today, the agent is reaching out to the user because they need assistance in planning a high-profile client management event.
### Human: Agent: ['Ethan Ellenberg', 'Experienced Account Manager with a demonstrated history of working in the industrial automation industry. Skilled in AutoCAD, Sales, SaaS, Management, Sales Presentations, and Sales Promotion. Strong sales professional with a Bachelor of Science (B.S.) focused in Mechanical Engineering from Cockrell School of Engineering, The University of Texas at Austin.', 'Account Manager at Divcon Controls', 'MoonShot Pods', '[{"company":"MoonShot Pods","company_id":"moonshotpods","industry":"Construction","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"MoonShot Pods","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/moonshotpods"},{"company":"Divcon Controls","company_id":"divconcontrols","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Divcon Controls","title":"Account Manager"}],"url":"https://www.linkedin.com/company/divconcontrols"},{"company":"Vinson Process Controls","company_id":"vinson-process-controls","location":null,"positions":[{"description":"Design and quote custom measurement and automation panels and software applications (SaaS) to optimize oil and gas production in Texas and Oklahoma. Provide Sales & Support of flow computers and Remote Telemetry Units (RTU), and flow metering along with all related products and services that are included in the Emerson Process Control - Remote Automation Solutions business unit portfolio.","duration":"Oct 2012 Sep 2020 8 years","duration_short":"8 years","end_date":"Sep 2020","start_date":"Oct 2012","subtitle":"Vinson Process Controls","title":"Applications Engineer / Inside Sales - Remote Automation Solutions"},{"description":"Provide Sales & Support for isolation valves and actuation to include all related products and services that are included in the Emerson Final Control & Regulate business unit portfolio.","duration":"Aug 2017 Mar 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2020","start_date":"Aug 2017","subtitle":"Vinson Process Controls","title":"Applications Engineer / Inside Sales - Isolation Valves & Actuation"}],"url":"https://www.linkedin.com/company/vinson-process-controls"},{"company":"Teledyne","company_id":"teledyne-technologies-incorporated","location":"","positions":[{"description":"Develop custom cable assemblies in the telecommunications, defense/aerospace, subsea, medical and oil and gas industries. Develop custom cable assemblies in the telecommunications, defense/aerospace, subsea, medical and oil and gas industries.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Teledyne","title":"Engineer"}],"url":"https://www.linkedin.com/company/teledyne-technologies-incorporated"},{"company":"Corning Incorporated","company_id":"corning-incorporated","location":"","positions":[{"description":"Research and develop new fiber optic cable connectors and assemblies. Support connector assemblies through the life of the part. Work directly with molding, manufacturing, product line management and quality departments to ensure the product meets plant production requirements and customer satisfaction. Research and develop new fiber optic cable connectors and assemblies. Support connector assemblies through the life of the part. Work directly with molding, manufacturing, product line management and quality departments to ensure the product meets plant production requirements and customer satisfaction.","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"Corning Incorporated","title":"Development Engineer"}],"url":"https://www.linkedin.com/company/corning-incorporated"},{"company":"Reinhart & Associates, Inc.","company_id":"reinhart-&-associates-inc.","location":"","positions":[{"description":"Create SBIR proposals for research studies for Air Force and Navy. Conducted eddy current, penetrant, and x-ray nondestructive testing. Help organize a team to carry out Army technical study. Design and manufacture phased array ultrasonic testing unit for non destructive turbine rotor inspection. Create SBIR proposals for research studies for Air Force and Navy. Conducted eddy current, penetrant, and x-ray nondestructive testing. Help organize a team to carry out Army technical study. Design and manufacture phased array ultrasonic testing unit for non destructive turbine rotor inspection.","duration":"Aug 2007 Jun 2008 11 months","duration_short":"11 months","end_date":"Jun 2008","start_date":"Aug 2007","subtitle":"Reinhart & Associates, Inc.","title":"Engineering Intern"}],"url":"https://www.linkedin.com/company/reinhart-&-associates-inc."},{"company":"Dell","company_id":"delltechnologies","location":"","positions":[{"description":"Work with management and associates to determine courses of action and procedures to improve quality and streamline production for desktop computers. Act as liaison to relay concerns of associates to upper management, further developing interpersonal skills. Designed and implemented program to improve quality and efficiency on production line. Work with management and associates to determine courses of action and procedures to improve quality and streamline production for desktop computers. Act as liaison to relay concerns of associates to upper management, further developing interpersonal skills. Designed and implemented program to improve quality and efficiency on production line.","duration":"2007 2007 less than a year","duration_short":"less than a year","end_date":"2007","start_date":"2007","subtitle":"Dell","title":"Engineering Intern"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"CTL Thompson","company_id":"ctlt","location":"","positions":[{"description":"Obtained experience of laboratory and field testing of soils, concrete and masonry. Performed field observation of drilled pier construction and reinforcing steel placement. Consulted contractors on the quality of concrete to meet required specifications. Obtained experience of laboratory and field testing of soils, concrete and masonry. Performed field observation of drilled pier construction and reinforcing steel placement. Consulted contractors on the quality of concrete to meet required specifications.","duration":"Jun 2003 Jan 2006 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2006","start_date":"Jun 2003","subtitle":"CTL Thompson","title":"Engineering Technician"}],"url":"https://www.linkedin.com/company/ctlt"},{"company":"Flowserve Corporation","company_id":"flowserve","location":"","positions":[{"description":"Designed and assemble mechanical seals. Analyzed seal failures and recommended repairs or design for new seals. Acquired knowledge of pump design and piping plans. Gained experience surveying pumps in chemical plants and oil refineries. Designed and assemble mechanical seals. Analyzed seal failures and recommended repairs or design for new seals. Acquired knowledge of pump design and piping plans. Gained experience surveying pumps in chemical plants and oil refineries.","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Flowserve Corporation","title":"Engineering Intern"}],"url":"https://www.linkedin.com/company/flowserve"}]', '["James R. Hamilton “Ethan is the man at what he does. If you want it done right, please find a way to earn some of his time. You won\'t regret it. - James Hamilton”","Jake Stein “I worked with Ethan in a project management capacity during the summer of \'07. His final solution helped increase factory throughput and was well architected. I was impressed with his business acumen and ability to understand complexity and simplify. Ethan is a sharp and capable individual with a bright future ahead of him.”"]'] User: ['Kenn Steen', 'Experienced Journeyman Electrician that has demonstrated history of working in a residential market with PV, Tesla Battery backup, Tesla car charging, Generator backup, heating and air conditioning, custom home theaters, new home construction, and retrofit‘s. Skilled in Project Management, Management , Energy, Customer Service, Public Speaking, sales, and Microsoft Office. Strong operations professional graduated from Carroll Community College and Hartford community College.', 'Field Service and Sales', 'Tim kyle electric', '[{"company":"Tim kyle electric","company_id":null,"location":"Westminster, Maryland","positions":[{"description":"Repairing old and selling new electrical Repairing old and selling new electrical","duration":"Nov 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Tim kyle electric","title":"Field Service Technician / Sales"}],"url":""},{"company":"Renewable energy corp","company_id":null,"location":"Lutherville Timonium, Maryland","positions":[{"description":"","duration":"Aug 2018 Nov 2018 4 months","duration_short":"4 months","end_date":"Nov 2018","start_date":"Aug 2018","subtitle":"Renewable energy corp","title":"Project Manager"}],"url":""},{"company":"Tesla","company_id":"tesla-motors","location":"Manheim, Pennsylvania","positions":[{"description":"Project management, design, build, and customer service. I work the project from sale to install. Project management, design, build, and customer service. I work the project from sale to install.","duration":"Jun 2017 Aug 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2018","start_date":"Jun 2017","subtitle":"Tesla","title":"Licensed Electrician CrewLead/ Project manager"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"SolarCity","company_id":"solarcity","location":null,"positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"SolarCity","title":"Electrician"},{"description":"Sales of solar systems. Reviewing contracts. Creating estimates. Managing projects from sale to install.","duration":"Oct 2015 Oct 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2016","start_date":"Oct 2015","subtitle":"SolarCity","title":"Field Energy Consultant"},{"description":"","duration":"Nov 2014 Oct 2015 1 year","duration_short":"1 year","end_date":"Oct 2015","start_date":"Nov 2014","subtitle":"SolarCity","title":"Crew Lead Electrician"},{"description":"","duration":"Sep 2014 Nov 2014 3 months","duration_short":"3 months","end_date":"Nov 2014","start_date":"Sep 2014","subtitle":"SolarCity","title":"Electrician"}],"url":"https://www.linkedin.com/company/solarcity"},{"company":"BGE HOME","company_id":"bge-home","location":"Whitemarsh md","positions":[{"description":"","duration":"May 2006 Sep 2014 8 years 5 months","duration_short":"8 years 5 months","end_date":"Sep 2014","start_date":"May 2006","subtitle":"BGE HOME","title":"Hvac service tech/lead energy Auditior/ Journeyman Electrician"}],"url":"https://www.linkedin.com/company/bge-home"},{"company":"Silver screen and sound","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Oct 2005 Jun 2006 9 months","duration_short":"9 months","end_date":"Jun 2006","start_date":"Oct 2005","subtitle":"Silver screen and sound","title":"Electrician"}],"url":""},{"company":"Summit electric","company_id":null,"location":"Eldersburg md","positions":[{"description":"","duration":"Mar 2000 Sep 2005 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2005","start_date":"Mar 2000","subtitle":"Summit electric","title":"Electrician"}],"url":""}]', '["Joe Taylor “I had the pleasure of working with Kenn in multiple roles for the solar provider SolarCity. Kenn stood out as a leader and was quickly promoted to crew lead and then to other roles of responsibility including sales. He has a solid work ethic and works hard to achieve his goals. He works well with others and is able to communicate well to both his supervisors and direct reports.”","Chris Rufolo “In my time working with Kenn, I always appreciated his dedication and work ethic. I knew when Kenn had one of my opportunities they would be handled well. His attention to detail and concern for the customer were exceptional.”"]']### Assistant: The agent's job is to work as an Account Manager at Divcon Controls. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of industrial automation and renewable energy.
### Human: Agent: ['Jacqueline Palma', 'Hello! I am a persistent and passionate leader with a keen eye for detail, strong business acumen, and a collaborative approach to problem-solving. With my background in operations and sales, I know how to develop strategies, influence customers, and leverage numbers in business decisions. I have completed my Associate of Science in Computer Networking Information Technology, Routing and Switching, Network Security, Packet Tracers, and Cisco Networks. In 2021, I was accepted into NASA’s prestigious Aerospace Scholar program. Next, I will be pursuing a Master of Science in Computer Science. Here I took courses covering: ✦ Computer Hardware ✦ Network Security ✦ Cisco Networks ✦ IT Customer Support ✦ Intermediate HTML and CSS ✦ Ethical Hacking & Network Defense ✦ Routing and Switching Essentials ✦ Technology of Smartphones & Mobile Devices ✦ Configuring Advanced Windows Server As an analytical mindset, I have the aptitude to learn new concepts, tools, languages, and models. I am trained in resolving different, client-facing issues and answering inquires to achieve customer satisfaction. I am an excellent “team player” with aptitude to meet tight deadlines and work under pressure while maintaining professionalism. My background has prepared me to excel and achieve your company’s goals. Backed by my superior multitasking capabilities, I excel at providing exceptional planning and time-management expertise and driving optimal performance. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Connect with me today to find out how I’ll make your mission my mission, to help bring ALL of your business objectives into focus! Please feel free to contact me at cyberforcebwu@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.', 'NASA Community College Aerospace Scholar at NASA - National Aeronautics and Space Administration', 'NASA - National Aeronautics and Space Administration', '[{"company":"NASA - National Aeronautics and Space Administration","company_id":"nasa","industry":"Aviation and Aerospace Component Manufacturing","location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"NASA - National Aeronautics and Space Administration","title":"NASA Community College Aerospace Scholar"}],"url":"https://www.linkedin.com/company/nasa"},{"company":"Grand Hyatt at SFO","company_id":"grand-hyatt-at-sfo","location":"","positions":[{"description":"","duration":"Nov 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Nov 2019","subtitle":"Grand Hyatt at SFO","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/grand-hyatt-at-sfo"},{"company":"Courtyard by Marriott","company_id":"courtyard_by_marriott","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Courtyard by Marriott","title":"Senior Event Manager"}],"url":"https://www.linkedin.com/company/courtyard_by_marriott"},{"company":"Marriott International","company_id":"marriott-international","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"Marriott International","title":"General Accountant"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"JW Marriott","company_id":"jw_marriott","location":"San Francisco, CA, United States","positions":[{"description":"","duration":"2010 2017 7 years","duration_short":"7 years","end_date":"2017","start_date":"2010","subtitle":"JW Marriott","title":"Senior Loss Prevention Officer"}],"url":"https://www.linkedin.com/company/jw_marriott"},{"company":"Andrews International","company_id":"andrews-international","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Andrews International","title":"Security Operations Specialist"}],"url":"https://www.linkedin.com/company/andrews-international"}]', '["David McKeon “To whom it may concern: I can\'t begin to count the number of people I\'ve worked with in my lifetime. Few have made a lasting impression. We\'ve never met, but I know you\'d be lucky to have Jacqueline Palma. My advice? Take her and don\'t look back. She\'ll be the best decision you\'ve made in a long time.”","Muneeb Rehman “It is my pleasure to recommend Jacqueline Palma to a position in IT. During our time at the JW Marriott Jacqueline utilized her significant significant IT expertise to extract data and create critical reports. Her strong work ethics coupled with the high standard to which she holds herself resulted in exceeding expectations and achieving her goals within very short time lines. In addition Jacqueline’s bubbly personality consistently boosted team morale which resulted in a positive work environment.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide IT support and assistance. Today, the user is reaching out to the agent because they need help troubleshooting an issue with the production line's electronic controls.
### Human: Agent: ['Matthew Vinez', 'Experienced sales trainer, corporate benefits consultant, and business owner. Direct experience through all phases of the sales, installation, and service of corporate supplemental insurance programs. Personally developed and trained a sales organization responsible for more than $5.5 million in revenues. Assisted in training and development of teams responsible for more than $50 million in revenues. Implemented programs that have resulted in more than $15 million in tax savings for clients. Specialties: Consultative sales in a competitive environment. Negotiation experience with executive levels, board members, human resources departments, associations, and unions.', 'Owner at Vinez Benefits Group, Inc.', 'Vinez Benefits Group Inc.', '[{"company":"Vinez Benefits Group Inc.","company_id":null,"location":"Saint Paul, MN","positions":[{"description":"Sales development. Servicing corporate and individual clients through the sales and ongoing service of insurance products. Sales development. Servicing corporate and individual clients through the sales and ongoing service of insurance products.","duration":"Jan 2002 - Present 20 years 2 months","duration_short":"20 years 2 months","end_date":"Present","start_date":"Jan 2002","subtitle":"Vinez Benefits Group Inc.","title":"Owner"}],"url":""},{"company":"East Side Wrestling Club, Inc.","company_id":null,"location":"Saint Paul, MN","positions":[{"description":"East Side Wrestling Club was originally created to allow local high school wrestlers to participate with freestyle & greco wrestling in the spring following the high school season. In the fall of 2011, myself and two other coaches decided to incorporate as a non-profit, and offer a free wrestling club to the urban youth of Saint Paul, MN. Over the past few years, thanks to the generous support of the local community, we have been able to continually offer a top-notch wrestling experience to dozens of local youth, ages 4 through 18.As Treasurer and Coach, I not only handle the business side of the club, but also share in the youth coaching duties.","duration":"Oct 2011 - Present 10 years 5 months","duration_short":"10 years 5 months","end_date":"Present","start_date":"Oct 2011","subtitle":"East Side Wrestling Club, Inc.","title":"President & Coach"}],"url":""},{"company":"St Paul Johnson High School","company_id":null,"location":"St Paul, MN","positions":[{"description":"High school wrestling coach High school wrestling coach","duration":"Oct 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Oct 2009","subtitle":"St Paul Johnson High School","title":"Wrestling Coach"}],"url":""},{"company":"VB Leads","company_id":null,"location":"St Paul, MN","positions":[{"description":"Telemarketing services for business-to-business insurance professionals. Telemarketing services for business-to-business insurance professionals.","duration":"Aug 2011 Jan 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2013","start_date":"Aug 2011","subtitle":"VB Leads","title":"Owner"}],"url":""},{"company":"Aflac","company_id":"aflac","location":"","positions":[{"description":"Sales training & agent development Sales training & agent development","duration":"Jan 2004 Sep 2009 5 years 9 months","duration_short":"5 years 9 months","end_date":"Sep 2009","start_date":"Jan 2004","subtitle":"Aflac","title":"District Sales Coordinator"}],"url":"https://www.linkedin.com/company/aflac"}]', '["Ellen Imhof Matlock “Mathew worked with my business in setting up benefit plans for my employees. Great to work with, great follow through and honest evaluations of what was needed.”","Gregory E. Upole “Matt Vinez can be viewed as a trusting, professional man that knows the importance of representing himself in an honest and value-centered way. Throughout the last several years working with Matt, he has been a tremendous resource, a trusted mentor and a great friend.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide consultative sales in a competitive environment, and today the user is reaching out to the agent because they need assistance with setting up benefit plans for their employees.
### Human: Agent: ['Susanne Cavallaro', "Over twenty years of progressive financial reporting, treasury, project and operations management experience. Worked over fifteen years in executive roles for a diversified range of companies with revenues ranging from $15M to $1B. I Provide comprehensive accounting and finance outsource services to small and mid-size companies allowing owners and senior management more time to focus on the growth of their business. My basic Accounting Management Services package is designed to complete your daily financial record-keeping tasks as well as your month-end closing tasks, followed by preparation of monthly financial reports and analysis of your business. I'm available whether you are looking for a one-time consultant to come in and get your books in order or you would like someone to work with you weekly or monthly on basic General Ledger maintenance. I have been responsible for financial statements, cash flow projections, capital and operational budgeting and forecasting, debt compliance, regulatory compliance, internal and external audits, human resources, payroll, forensic accounting and supervision of accounting division staff/managers. I received a Bachelor of Business Administration degree from Florida Atlantic University in 1991; graduated with forty-six hours of accounting courses and a 3 pt GPA out of 4. I am currently eligible to take the CPA exam. Series 27 License Certified QuickBooks Proadvisor Software: Spreadsheet / Data: Excel, Access Presentation and Documents: Microsoft Word, Power Point Accounting: Apprise, Calyx, Great Plains, Fourth Shift, FRX, MAS 90/200, Peachtree, Real World, SAP, Sun-Systems, Certified QuickBooks Pro-advisor – Pro, Premier & Enterprise Payroll: ADP, Advantec, Co-Advantage, MAS 90/200, Oasis, QuickBooks, Paychex, TriNet Please contact me @ SusanneCavallaro@aol.com 954-610-7189 Specialties: Financial Statements, GAAP, HR, Write-up, Project and Operations Management", '•Technical Accounting Project Consultant at S Cavallaro Certified QuickBooks Advisor', 'BG Strategic Advisors, LLC', '[{"company":"BG Strategic Advisors, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2009 - Present 12 years 6 months","duration_short":"12 years 6 months","end_date":"Present","start_date":"Jun 2009","subtitle":"BG Strategic Advisors, LLC","title":"Financial Operations Officer"}],"url":""},{"company":"WMPH Vacations (Now arrivia)","company_id":"wmph-vacations","location":"Delray Beach, FL","positions":[{"description":"","duration":"Jul 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Jul 2015","subtitle":"WMPH Vacations (Now arrivia)","title":"WMPH Controller, Arrivia Sr Accountant"}],"url":"https://www.linkedin.com/company/wmph-vacations"},{"company":"S Cavallaro Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"S Cavallaro Consulting","title":"Technical Accounting Project Consultant"}],"url":""},{"company":"International Leadership Training Institute, Praise The Lord Fellowship","company_id":null,"location":"Margate, FL & Bangkok Thailand","positions":[{"description":"","duration":"Jan 2002 - Present 19 years 11 months","duration_short":"19 years 11 months","end_date":"Present","start_date":"Jan 2002","subtitle":"International Leadership Training Institute, Praise The Lord Fellowship","title":"Volunteer Accountant"}],"url":""},{"company":"Gator Metal Finishing LLC","company_id":null,"location":"Deerfield Beach, FL","positions":[{"description":"","duration":"Jan 2013 Mar 2018 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 2018","start_date":"Jan 2013","subtitle":"Gator Metal Finishing LLC","title":"Outsourced Controller"}],"url":""},{"company":"WMPH Vacations","company_id":"wmph-vacations","location":"Delray Beach, FL","positions":[{"description":"","duration":"Apr 2010 Oct 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2012","start_date":"Apr 2010","subtitle":"WMPH Vacations","title":"Accountant"}],"url":"https://www.linkedin.com/company/wmph-vacations"},{"company":"Hear USA","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2009 Feb 2010 7 months","duration_short":"7 months","end_date":"Feb 2010","start_date":"Aug 2009","subtitle":"Hear USA","title":"Consultant"}],"url":""},{"company":"Advanced Financial Solutions, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Advanced Financial Solutions, LLC","title":"Consultant"}],"url":""},{"company":"Travelpro","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Travelpro","title":"Consultant"}],"url":""},{"company":"Mortgage Strategies Group","company_id":"mortgage-strategies-group","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Mortgage Strategies Group","title":"Controller / CFO"}],"url":"https://www.linkedin.com/company/mortgage-strategies-group"},{"company":"American Coach Lines, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"American Coach Lines, Inc","title":"Corporate Controller"}],"url":""},{"company":"SurFin Ltd.","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"SurFin Ltd.","title":"Technical Accounting Project Consultant"}],"url":""},{"company":"Online Vacation Center","company_id":"online-vacation-center","location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Online Vacation Center","title":"Director of Finance and Human Resources"}],"url":"https://www.linkedin.com/company/online-vacation-center"},{"company":"Travel Services International","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"Travel Services International","title":"Director of Finance and Corporate Controller"}],"url":""},{"company":"MyTravel Group, PLC","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"MyTravel Group, PLC","title":"Director of Finance and Corporate Controller"}],"url":""}]', '["Karen Fischer “Susanne is a great accountant. She learns quickly and is very diligent and ethical. Anyone in need of an outside accountant who is capable of learning your business with little hand holding should contact Susanne.”","Mark Skinner “Susanne has constantly provided exceptional results. Through her efforts reporting and controls of the business were greatly enhanced. She joined our team as we were changing accounting systems and she was an invaluable asset throughout the conversion. Moreover, with her experience and knowledge she not only performed extraordinarily well as our Controller but provided additional support with Human Resources and personnel management. She is a trusted member of our management team and has consistently exceeded expectations.”"]'] User: ['Michael Robinson', 'Dedicated professional with extensive financial reporting, budgeting, and nonprofit experience. Have provided monthly dashboard and detail information and projections as needed to guide organizational financial planning and program funding.I have supported organizations via remote nonprofit management roles and inhouse corporate and divisional general accounting roles. I enjoy working with start-up organizations, educational entities, and global endeavors.', 'Outsourced Accounting Professional', 'Michael Robinson Accounting', '[{"company":"Michael Robinson Accounting","company_id":null,"location":"","positions":[{"description":"Outsourced accounting services . I work as an accountant, controller, and/ or finance director on a contract and hourly basis.•Budgeting, cashflow management, financial reporting, daily accounting transaction input and supervision, variance analysis, audit coordination, payroll submission, non-profit accounting, financial modeling, revenue rate setting•Serve on finance committee, strategic planning committee, administrative leadership team as needed•Technical skills: Various Accounting Systems including Quick Books Microsoft Excel, Access, Word; SQL•Clients have included an independent private school, a community resource center, other service related organizations","duration":"Dec 2013 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Dec 2013","subtitle":"Michael Robinson Accounting","title":"Business Owner"}],"url":""},{"company":"Grow Foundation For Ghana","company_id":null,"location":"","positions":[{"description":"• Served on planning and coordinating committee for Kumasi-based art workshop (2018)• Facilitated photography sessions on-site for Kumasi art workshop (July 2018)• Coordinated student art submission and calendar creation for fundraising (2015 to 2018)• Lead strategic planning process• Promote partnerships to support the global community utilizing skills of Ghanaians and stakeholders external to Ghana • Served on planning and coordinating committee for Kumasi-based art workshop (2018)• Facilitated photography sessions on-site for Kumasi art workshop (July 2018)• Coordinated student art submission and calendar creation for fundraising (2015 to 2018)• Lead strategic planning process• Promote partnerships to support the global community utilizing skills of Ghanaians and stakeholders external to Ghana","duration":"Feb 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Grow Foundation For Ghana","title":"Co-Founder"}],"url":""},{"company":"Rising Academy Network","company_id":"rising-academy-network","location":"","positions":[{"description":"Writing Lesson Book for teachers and Workbooks for students to use in Sierra Leone and Liberia secondary school level financial accounting classes. Writing Lesson Book for teachers and Workbooks for students to use in Sierra Leone and Liberia secondary school level financial accounting classes.","duration":"Feb 2019 Apr 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2020","start_date":"Feb 2019","subtitle":"Rising Academy Network","title":"Curriculum Writer"}],"url":"https://www.linkedin.com/company/rising-academy-network"},{"company":"Dream On 3","company_id":"dream-on-3","location":"Charlotte, North Carolina Area","positions":[{"description":"Performed all duties remotely• Built and spread budgets: FY 2015 ($370K), FY 2016 ($685K), FY 2017 ($654K)• Vetted and selected payroll processing vendor with online employee access • Generated quarterly financial statements by functional categories• Filed nonprofit documentation resulting in out of state affiliate chapter registration • Completed and filed 990s and 1099s Performed all duties remotely• Built and spread budgets: FY 2015 ($370K), FY 2016 ($685K), FY 2017 ($654K)• Vetted and selected payroll processing vendor with online employee access • Generated quarterly financial statements by functional categories• Filed nonprofit documentation resulting in out of state affiliate chapter registration • Completed and filed 990s and 1099s","duration":"Feb 2015 Feb 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2018","start_date":"Feb 2015","subtitle":"Dream On 3","title":"Controller"}],"url":"https://www.linkedin.com/company/dream-on-3"},{"company":"New Garden Friends School","company_id":null,"location":"Greensboro/Winston-Salem, North Carolina Area","positions":[{"description":"• Built and spread 2012-13 $4.3 M budget • Generated extended care billings after five-month lapse in billings• Coordinated 2011 financial statement review,2012 financial audit, 2013 financial audit• Oversaw daily business office operations including human resources, risk management, payroll, and accounting and reporting functions; supervised accountant • Built and spread 2012-13 $4.3 M budget • Generated extended care billings after five-month lapse in billings• Coordinated 2011 financial statement review,2012 financial audit, 2013 financial audit• Oversaw daily business office operations including human resources, risk management, payroll, and accounting and reporting functions; supervised accountant","duration":"Jul 2012 Sep 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2013","start_date":"Jul 2012","subtitle":"New Garden Friends School","title":"Director of Finance"}],"url":""},{"company":"United Guaranty Corporation","company_id":"united-guaranty-corporation","location":"","positions":[{"description":"","duration":"Nov 2010 Mar 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2012","start_date":"Nov 2010","subtitle":"United Guaranty Corporation","title":"Financial Systems Manager"}],"url":"https://www.linkedin.com/company/united-guaranty-corporation"},{"company":"High Point Regional Health System","company_id":"high-point-medical-center","location":null,"positions":[{"description":"","duration":"Mar 2008 Oct 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2010","start_date":"Mar 2008","subtitle":"High Point Regional Health System","title":"Applications Systems Analyst"},{"description":"","duration":"Aug 2006 Feb 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2008","start_date":"Aug 2006","subtitle":"High Point Regional Health System","title":"Decision Support"}],"url":"https://www.linkedin.com/company/high-point-medical-center"},{"company":"Cone Health System","company_id":"cone-health-system","location":null,"positions":[{"description":"• Coordinated divisional accounting reporting and distribution project. Project resulted in divisional compliance with organization standard following nine-month deviation• Developed training materials and conducted user seminars for accounting and clinical staff members to use on accounting, reporting, and budgeting systems• Supervised daily accounting operations and work activities for accountants, financial analysts, admitting clerks, receptionists• Ensured completeness and accuracy of financial statements; wrote financial summary memos; analyzed variances from budgets","duration":"May 2001 Aug 2006 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2006","start_date":"May 2001","subtitle":"Cone Health System","title":"Accounting Manager Roles"},{"description":"","duration":"Aug 1996 Apr 2001 4 years 9 months","duration_short":"4 years 9 months","end_date":"Apr 2001","start_date":"Aug 1996","subtitle":"Cone Health System","title":"Systems Analyst"},{"description":"","duration":"Sep 1990 Jul 1996 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jul 1996","start_date":"Sep 1990","subtitle":"Cone Health System","title":"Reimbursement Analyst"}],"url":"https://www.linkedin.com/company/cone-health-system"},{"company":"LabCorp","company_id":"labcorp","location":"","positions":[{"description":"","duration":"Jul 1986 Aug 1990 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 1990","start_date":"Jul 1986","subtitle":"LabCorp","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/labcorp"},{"company":"KPMG Peat Marwick","company_id":"kpmg-us","location":"","positions":[{"description":"","duration":"Jul 1984 Jun 1986 2 years","duration_short":"2 years","end_date":"Jun 1986","start_date":"Jul 1984","subtitle":"KPMG Peat Marwick","title":"Auditor"}],"url":"https://www.linkedin.com/company/kpmg-us"}]', '["David Tomlin “Michael came to NGFS during the summer of 2012 when I and the treasurer of our board were seeking someone with a strong understanding and history working in accounting and finance. MIchael\'s background with non-profits was invaluable to us also. In less than one year\'s time Michael has helped move NGFS into a bright and transparent financial picture. He has worked diligently to re-establish 5-year markers for our budgets. He has worked with our teachers to help them better understand classroom budgets and how to use these budgets in a more effective manner for the students of NGFS. Of equal importance Michael has done this with a calm, inviting and humorous personality. He has made the finance office a comfortable place for \\"non-financially directed\\" individuals within our community, whether that is from our staff or parent community. He has also worked hard to be part of the community, for example, taking a turn at the mask-making booth at our fall festival, attending numerous basketball game and being a photographer at various event. He is all one could ask for in a Finance Director of a medium sized independent school.”","Phil Horne “Michael was a dedicated, serious, professional analyst, a joy to work with and a good friend.”"]']### Assistant: The agent's job is to provide comprehensive accounting and finance outsource services to small and mid-size companies, while the user is reaching out to the agent because they need assistance with budgeting and financial reporting for their start-up organization.
### Human: Agent: ['Mike Williams', 'Specialties: Exchange 2003, 2007, and 2010 Administrator, Windows 2003, Windows 2008, Windows 2012, Windows 2016 and 2019, Windows XP, Windows 7, Windows 10, Citrix Presentation Server 4, Xenapp 5, Xenapp 6, Xenapp 7.5, VMWare Experience, Nutanix', 'Operating Systems Analyst', 'Covenant Health', '[{"company":"Covenant Health","company_id":"covenant-health","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Current Exchange 2010 Administrator for systemInstall, configure, set up OS on W2k3, W2k8, W2k12, W2k16, W2k19, VMWare, NutanixMaintain network shares & apps on W2k3 W2k8 W2k16 W2k19 serversInstall hardware and configure new server platformsTrained new Help Desk personnel and desktop support teamsAdministration of NetWare, W2k, W2k3, NT using NW; Set up shares, captures and mappings for both NetWare, W2k, W2k3, W2k8, W2k16, W2k19 systemsSupported Desktop Support Analysts for any server or administration issuesMultiple project and application responsibilities supporting the Clinical Applications Group in the meaningful use initiativesExperience with installing and configuring McKesson Horizon platforms, HHS, HEO, HEC, HMM, HMS, both thick and CitrixClasses taken:Exchange 2007 (Certified), Exchange 2010, Exchange 2016Windows 2008 Active DirectoryAdministering Windows 2008Supporting Citrix XENAPP 5.5, and 6.5","duration":"Apr 1999 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Apr 1999","subtitle":"Covenant Health","title":"Operating Systems Analyst"},{"description":"Supported 2000+ Windows users as desktop supportInstall and maintain software (Office 95, 97and others)Test new hardware and software for compatibility Trained new personnel Average closing over 100 trouble calls a monthCost analysisResponsible for ordering equipment and quotingSupport Network and non-network printers","duration":"Oct 1997 Apr 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 1999","start_date":"Oct 1997","subtitle":"Covenant Health","title":"User Support Analyst"},{"description":"NetWare 4.11 Administrator – create users groups, print queues, shared areas, assign volume rights, and other dutiesMicrosoft Server Administration – create users accounts and assign rights to groupsHewlett Packard Jet Admin experienceStaffed and implemented 24 hour 365 day Help Desk for Covenant HealthImplemented software and decision tree for support of the Covenant Health Help DeskAssisted in the transition to the new Help Desk Software SetupTransitioned Help Desk to support all of Covenant Health System","duration":"Aug 1996 Oct 1997 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 1997","start_date":"Aug 1996","subtitle":"Covenant Health","title":"User Support Analyst - Help Desk Team Leader"}],"url":"https://www.linkedin.com/company/covenant-health"},{"company":"The Williams Group","company_id":null,"location":"","positions":[{"description":"Contacted leads all across Alabama, Tennessee, and The CarolinasSet up and Implemented Point of Sale systems for Retail OutletsSet up and built Network systems for Point of Sale SystemsBuilt custom computers for individual home and business useInstalled Back Up Systems for independent firms","duration":"Feb 1993 Aug 1996 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 1996","start_date":"Feb 1993","subtitle":"The Williams Group","title":"Owner"}],"url":""}]', '["“I have had the pleasure of working with Mike over the past seven years, and I can state with confidence that he is a very hard working, motivated, and responsible person with a superior work ethic and high degree of integrity. Mike multitasks effectively and is able to handle a high-volume workload all the while consistently meeting or surpassing goals, deadlines, and customer satisfaction to produce superior quality work, on time, and within budget. He understands exactly what his projects are about from the outset, and how to get it done quickly and effectively. He has tackled every project assigned to him with enthusiasm and competence. Mike also seizes every opportunity to learn new things and takes ownership of projects or systems that he creates. He never walks away from a challenge but rather conquers it. In closing, I highly recommend Mike for any position in the IT field that involves complexity and creativity, with high quality requirements. He is an exceptionally bright and hardworking person who will do an outstanding job for whomever he works. ”","“I worked with Mike for many years and grew to have a great respect for his professionalism as well as his technical expertise. Mike has an indepth knowledge of the IT infrastructure from help desk, desk top, up to server and customer management. He is a great resource to have on your team due to his deep IT technical skills and management style.”"]'] User: ['Anil Kumar Yadav', 'Services Practice Leader, Data & Artificial Intelligence Specialties: Data, Artificial Intelligence, Global Delivery, IT Consulting for Fortune 1000', 'Worldwide Lead, Remote Delivery Centers', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Microsoft","title":"Worldwide Leader, Remote Delivery Centers"},{"description":"","duration":"Jul 2020 Oct 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2021","start_date":"Jul 2020","subtitle":"Microsoft","title":"Director, National Customer Engineering, Microsoft US"},{"description":"","duration":"Jan 2018 Jul 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2020","start_date":"Jan 2018","subtitle":"Microsoft","title":"Services Practice Leader, Data and AI, Americas"},{"description":"","duration":"Mar 2016 Dec 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2018","start_date":"Mar 2016","subtitle":"Microsoft","title":"Director, Data Insights Domain, Enterprise Services, Americas"},{"description":"","duration":"Jan 2015 Mar 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2016","start_date":"Jan 2015","subtitle":"Microsoft","title":"Director, Global Delivery- Americas"},{"description":"","duration":"Apr 2011 Jan 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2015","start_date":"Apr 2011","subtitle":"Microsoft","title":"Director Sales Excellence, West Region"},{"description":"","duration":"Oct 2005 Mar 2011 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2011","start_date":"Oct 2005","subtitle":"Microsoft","title":"Services Director, Financial Services Group"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Syntel, Inc.","location":"San Francisco Bay Area","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Syntel, Inc.","title":"Director"}],"url":""},{"company":"UTI Securities (Standard Chartered Capital Markets)","company_id":"uti-securities","location":"Mumbai Area, India","positions":[{"description":"","duration":"Jun 1994 Apr 1998 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 1998","start_date":"Jun 1994","subtitle":"UTI Securities (Standard Chartered Capital Markets)","title":"AVP"}],"url":"https://www.linkedin.com/company/uti-securities"},{"company":"Maruti Suzuki India Limited","company_id":"maruti-udyog-limited","location":"Gurgaon, India","positions":[{"description":"","duration":"Jun 1989 Jun 1992 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 1992","start_date":"Jun 1989","subtitle":"Maruti Suzuki India Limited","title":"Executive"}],"url":"https://www.linkedin.com/company/maruti-udyog-limited"}]', '["Frank Lee “I highly recommend Anil Kumar. My relationship with Anil Kumar has been invaluable over the past years in his various roles, and will be for years to come. ”","Nick Dewan “I have had the pleasure of working with Anil as my Microsoft Account Manager to deliver turnkey solutions for a financial services organization. As a vendor focused on delivering turnkey software solutions, he was incredibly creative in managing the offshore resources and bringing his subject market experts from the local offices to deliver a product that delivered exactly what the business needed. I have to commend Anil for his attention to detail, bring the right resources to bear and delivering a solution that turned out to be \'just what the doctor ordered\'. ”"]']### Assistant: The agent's job is to provide IT consulting services for Fortune 1000 companies, and today the user is reaching out to the agent because they need assistance with implementing a remote delivery center for their organization.
### Human: Agent: ['Craig Oenes', 'Mortgage Professional', 'Mortgage Broker/Owner at Midwest Mortgage, LLC', 'Midwest Mortgage, LLC', '[{"company":"Midwest Mortgage, LLC","company_id":null,"location":"720 N Rochester Street Mukwonago, WI 53149","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Midwest Mortgage, LLC","title":"Mortgage Broker/Owner"}],"url":""},{"company":"CAO, LLC","company_id":null,"location":"Mukwonago, Wisconsin","positions":[{"description":"","duration":"Feb 2009 Feb 2021 12 years 1 month","duration_short":"12 years 1 month","end_date":"Feb 2021","start_date":"Feb 2009","subtitle":"CAO, LLC","title":"Owner"}],"url":""},{"company":"Edge Home Finance Corporation","company_id":"edge-home-finance","location":"Mukwonago, Wisconsin, United States","positions":[{"description":"","duration":"Nov 2019 Nov 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2020","start_date":"Nov 2019","subtitle":"Edge Home Finance Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/edge-home-finance"},{"company":"Guaranteed Rate","company_id":"guaranteed-rate","location":"16535 W Bluemound Rd 310A Brookfield, WI 53005","positions":[{"description":"Working with the fastest growing mortgage company in America. Offering all types of mortgage loans: Conventional, Conforming, Jumbo\'s, FHA, VA. Low closing costs and in many cases no closing costs. Can close purchase loans quickly and refi\'s within 45 days. Working with the fastest growing mortgage company in America. Offering all types of mortgage loans: Conventional, Conforming, Jumbo\'s, FHA, VA. Low closing costs and in many cases no closing costs. Can close purchase loans quickly and refi\'s within 45 days.","duration":"Dec 2012 Feb 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2014","start_date":"Dec 2012","subtitle":"Guaranteed Rate","title":"VP of Mortgage Lending"}],"url":"https://www.linkedin.com/company/guaranteed-rate"},{"company":"National City Bank","company_id":"national-city-bank","location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"National City Bank","title":"Loan Officer"}],"url":"https://www.linkedin.com/company/national-city-bank"},{"company":"Chase Home Finance","company_id":"chase","location":"","positions":[{"description":"","duration":"Jan 2001 Dec 2007 7 years","duration_short":"7 years","end_date":"Dec 2007","start_date":"Jan 2001","subtitle":"Chase Home Finance","title":"Wholesale Account Rep"}],"url":"https://www.linkedin.com/company/chase"},{"company":"Mortgage Concepts","company_id":"mortgage-concepts","location":"","positions":[{"description":"","duration":"Mar 1995 Jan 2001 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jan 2001","start_date":"Mar 1995","subtitle":"Mortgage Concepts","title":"Owner"}],"url":"https://www.linkedin.com/company/mortgage-concepts"}]', '["L. Susan Fischer, MCJ, CFC “How many professionals do you know that would get on your case for not calling them at home on a Sunday night when your car broke down and you needed a tow truck? Well, this one does!! Craig is a tireless advocate for his customers. He provides a great price, timely service, and is so personable. He is enjoyable to work with, no matter what the issue. And everyone I have sent to Craig is getting great service for less money than they were paying. I strongly recommend Oenes Insurance Agency.”","Dani Austin-Rauch “Craig is very detailed, professional and knows his products. I know if I refer business to Craig, it is taken care of and I don\'t need to worry about it in the future. I will continue to recommend Craig in the future.”"]'] User: ['Jennifer Berube', 'Experienced lender with a demonstrated history of working in the financial services industry. Strong finance professional skilled in Operations Management, Sales, Customer Relationship Management (CRM), Team Building, and Management.', 'Retail Mortgage Loan Originator at Truist Mortgage', 'Truist Mortgage', '[{"company":"Truist Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Truist Mortgage","title":"Retail Loan Originator"}],"url":""},{"company":"SunTrust Mortgage","company_id":null,"location":"","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"SunTrust Mortgage","title":"Retail Mortgage Loan Originator"}],"url":""},{"company":"BB&T","company_id":"bb&t","location":null,"positions":[{"description":"Small Business Specialist. Work with small businesses to improve cash flow, save time, money, effectively employ resources and ultimately, improve bottom line.","duration":"Mar 2018 May 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2021","start_date":"Mar 2018","subtitle":"BB&T","title":"Branch Banker IV"},{"description":"","duration":"Feb 2013 Mar 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Mar 2018","start_date":"Feb 2013","subtitle":"BB&T","title":"Market Leader IV Assistant Vice President"}],"url":"https://www.linkedin.com/company/bb&t"},{"company":"Dominion Enterprises","company_id":"dominion-enterprises","location":"","positions":[{"description":"","duration":"Sep 2003 Mar 2011 7 years 7 months","duration_short":"7 years 7 months","end_date":"Mar 2011","start_date":"Sep 2003","subtitle":"Dominion Enterprises","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/dominion-enterprises"},{"company":"Trader Publishing","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Trader Publishing","title":"Sales Manager"}],"url":""},{"company":"Cornerstone Realty Trust","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1997 Jul 2003 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jul 2003","start_date":"Sep 1997","subtitle":"Cornerstone Realty Trust","title":"General Manager"}],"url":""},{"company":"United Dominion Realty Trust","company_id":"udr","location":"","positions":[{"description":"","duration":"Aug 1994 Jan 1999 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jan 1999","start_date":"Aug 1994","subtitle":"United Dominion Realty Trust","title":"Leasing consultant"}],"url":"https://www.linkedin.com/company/udr"}]', '["Russell Carter “I strongly recommend Jennifer Bufis for any job that requires quick thinking, great organizational skills and a pleasant demeanor when working with people. I had the pleasure of working with, and reporting directly too Jennifer when she served as National Sales Manager. She juggled literally hundreds of accounts for multiple sales representatives, making their jobs easier and, by extension, helping me to achieve my highest goals thus far financially and professionally. While at Dominion, she implemented a new system that resulted in a much smoother process from sales to delivery. Jennifer was efficient and effective in her professional role, but also took the time to engage workers and clients with a genuine interest in how they were doing. I wish all our managers could be as kind and friendly as Jenifer. Any company that hires Jennifer Bufis will find their money well spent.”","Max Dobbs “I have worked directly for Jennifer and along side Jennifer. Jennifer was a fair and encouraging manager and genuinely cared about the well being of her employees and the company. Jennifer gave employees space but at the same time made sure that company call goals and performance standards were met. She is also great at digging to find problem areas and how to solve them quickly whether it was operational or procedural in nature. Jennifer is delightful to be around does a great job coaching those underneath her supervision. Jennifer is very kind hear-ted but will definitely get her hands dirty when she needs to. I would definitely work with or for Jennifer again.”"]']### Assistant: The agent's job is to provide mortgage lending services. Today, the user is reaching out to the agent because they need assistance with refinancing their home loan.
### Human: Agent: ['Shantelle Tomlin', "Experienced Superintendent skilled in Nonprofit Organizations, Coaching, Conflict Resolution, Lesson Planning, and Event Management. Strong operations professional with a MA focused in Educational Administration from UMKC. May I ask you a few questions? 🍎 Are you looking for a new early childhood program for your most precious jewel? 🍎 Are you interested in a program that is more than just a daycare? 🍎Is your child ready for Kindergarten? 🍎 Are you a concerned parent who wants the absolute best for their child? If you answered YES to any of these questions, feel free to connect with me via LinkedIn. Please send a personalized invitation sharing what your need is and how you feel Tomlin Academy Early Childhood Center can be of service. Also 👨🏽\u200d💻visit my website: www.tomlinacademy.net or ☎️call me at 816.785.7878. WHO AM I? I am the 👩🏽\u200d🏫proud owner of Tomlin Academy Early Childhood Center. WHAT I DO I am known in the childcare industry for preparing scholars for Kindergarten. My scholars leave my program 📚reading above their grade level. WHY I DO WHAT I DO? My purpose is to: 📚develop life-long leaders 📚prepare scholars for Kindergarten 📚build an educational institution that provides wraparound services to the community at-large WHO I HELP? 👨\u200d👩\u200d👧\u200d👦Parents 🏢Schools 🌍Community Organizations ⛪️Non-profits HOW I HELP? 🍎Provide an educational program that is second to none and offers quality programming for scholars aged 6 weeks to 12 years old. Let's connect via LinkedIn or visit 👨🏽\u200d💻www.tomlinacademy.net", 'Owner at Tomlin Academy', 'Thurlee’s Cleaning', '[{"company":"Thurlee’s Cleaning","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Thurlee’s Cleaning","title":"Owner"}],"url":""},{"company":"Thurlee’s Cleaning","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Thurlee’s Cleaning","title":"Owner"}],"url":""},{"company":"Keller Williams Realty, Inc.","company_id":"keller-williams-realty-inc","location":"Plaza","positions":[{"description":"ShantelleSellsHomes!!! ShantelleSellsHomes!!!","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Keller Williams Realty, Inc.","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Nothing Can Stop You","company_id":null,"location":"9700 Holmes Road","positions":[{"description":"Nothing Can Stop You is a movement centered around positivity, motivation, and professional development. There are far too many dreams left deferred. The goal is to equip individuals with the tools necessary to take their life to the next level. Nothing Can Stop You is a movement centered around positivity, motivation, and professional development. There are far too many dreams left deferred. The goal is to equip individuals with the tools necessary to take their life to the next level.","duration":"Jan 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Nothing Can Stop You","title":"Owner"}],"url":""},{"company":"TOMLIN ACADEMY","company_id":null,"location":"Holmeswood Baptist Church 9700 Holmes Road","positions":[{"description":"Provided quality childcare and tutoring services to the community at-large. Created a safe, fun atmosphere for children. Executed the mandatory day care activities among clients in a comfortable and secure setting. Created and implemented curriculum aligned with Missouri Common Core Standards, meeting the needs of all students. Implemented a daily menu for serving the children various nutritious snacks and meals according to state standards. Provided quality childcare and tutoring services to the community at-large. Created a safe, fun atmosphere for children. Executed the mandatory day care activities among clients in a comfortable and secure setting. Created and implemented curriculum aligned with Missouri Common Core Standards, meeting the needs of all students. Implemented a daily menu for serving the children various nutritious snacks and meals according to state standards.","duration":"Jan 2006 - Present 15 years 11 months","duration_short":"15 years 11 months","end_date":"Present","start_date":"Jan 2006","subtitle":"TOMLIN ACADEMY","title":"Founder of Tomlin Academy"}],"url":""},{"company":"ACECC Upper Campus","company_id":null,"location":"KC, MO","positions":[{"description":"Professor Professor","duration":"Aug 2010 Jul 2013 3 years","duration_short":"3 years","end_date":"Jul 2013","start_date":"Aug 2010","subtitle":"ACECC Upper Campus","title":"Communications Professor"}],"url":""},{"company":"Kansas City Kansas Public School","company_id":null,"location":"","positions":[{"description":"Provided, developed and implemented quality instruction to all ninth grade students. Fostered positive relationships among staff, students, and parents. Created opportunities for continued student progress and academic achievement through after-school tutoring. Integrated multiple teaching methods to accommodate the unique learning styles of all scholars. Communicated with parents on a regular basis regarding student’s academic achievements. Provided, developed and implemented quality instruction to all ninth grade students. Fostered positive relationships among staff, students, and parents. Created opportunities for continued student progress and academic achievement through after-school tutoring. Integrated multiple teaching methods to accommodate the unique learning styles of all scholars. Communicated with parents on a regular basis regarding student’s academic achievements.","duration":"Aug 2005 Aug 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2008","start_date":"Aug 2005","subtitle":"Kansas City Kansas Public School","title":"English Teacher"}],"url":""}]', '["Aaliyah J. Deggs, M.A. “Ms. Tomlin is the epitome of hard working, dedication, and persistence. She was my cheerleading coach and a mentor. She is a role model and helped me navigate many difficult situations. I have watched her build her own institution and create her own curriculum. Lastly, she is deeply involved in the community and has provided scholarships for students, including me!”","Kimberly Wilson Daniel “Shantelle Tomlin is a passionate leader! Not only does she care about her students and staff; she also cares about her community! She works tireslessly bringing in new initiatives that will uplift and empower everyone. Her compassion and service go beyond the doors of Tomlin Academy.”"]'] User: ['Kelley Weninger', 'Experienced Employee Relations Specialist with a demonstrated history of working in the construction and facilities services industry. Also skilled in Corporate Communications, Direct Marketing, Negotiation and Sales.', 'Strategic Account Manager - Lee Company', 'Lee Company', '[{"company":"Lee Company","company_id":"leecompany","industry":"Facilities Services","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Lee Company","title":"Strategic Account Manager"},{"description":"","duration":"Apr 2016 Nov 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2019","start_date":"Apr 2016","subtitle":"Lee Company","title":"Manager Employee Experience"}],"url":"https://www.linkedin.com/company/leecompany"},{"company":"Provisions Group","company_id":"provisions-group","location":"Franklin, TN","positions":[{"description":"","duration":"Feb 2016 Apr 2016 3 months","duration_short":"3 months","end_date":"Apr 2016","start_date":"Feb 2016","subtitle":"Provisions Group","title":"Consultant"}],"url":"https://www.linkedin.com/company/provisions-group"},{"company":"Music Health Alliance","company_id":"music-health-alliance","location":"Greater Nashville Area, TN","positions":[{"description":"Responsible for the strategy and execution of grant writing, communications, website and public relations messages and collateral to consistently articulate the nonprofit mission of Music Health Alliance. Responsible for the strategy and execution of grant writing, communications, website and public relations messages and collateral to consistently articulate the nonprofit mission of Music Health Alliance.","duration":"Jan 2015 Oct 2015 10 months","duration_short":"10 months","end_date":"Oct 2015","start_date":"Jan 2015","subtitle":"Music Health Alliance","title":"Director of Advancement"}],"url":"https://www.linkedin.com/company/music-health-alliance"},{"company":"Civic Bank and Trust","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"Lead bank through brand identification process and new website developmentHead of strategic planning committee responsible for external customer relationsPlan and manage marketing budgetCreate business development strategy and represent Civic Bank and Trust at prospective client meetings and various community networking organizationsManage print and online advertising campaignsManage social media strategy Write and disseminate bi-monthly bank e-newsletterOrganize and execute customer appreciation events","duration":"Apr 2012 Aug 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2014","start_date":"Apr 2012","subtitle":"Civic Bank and Trust","title":"Business Development/Marketing Manager"}],"url":""},{"company":"Skanska USA Building Inc.","company_id":"skanska","location":"","positions":[{"description":"","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"Skanska USA Building Inc.","title":"Business Development Contract"}],"url":"https://www.linkedin.com/company/skanska"},{"company":"American Constructors, Inc.","company_id":"american-constructors-inc","location":"","positions":[{"description":"Forged new business relationships for 30 year old construction company resulting in significant increase in new project work, in addition to maintaining existing client relationships. Put into place an aggressive marketing plan and database for a company where none existed. Re-branded corporate logo and developed subsequent marketing materials to include corporate brochure, e-newsletter and website.Cultivate new relationships with architects, corporate real estate developers and prospective owners with the ultimate goal of securing new projects and developing long term relationships.Identify and follow up on leads including initiating meetings and presentations with key decision makers.Maintain a high profile at all community networking opportunities, such as local Chamber of Commerce events, political events and various industry organizations.Develop and sustain marketing efforts to include, corporate re-branding, marketing materials, e-newsletter and website.Accountable for marketing database showing current corporate pipeline, reporting monthly at Advisory Board meetings and Executive Meetings.","duration":"Sep 2008 Sep 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2010","start_date":"Sep 2008","subtitle":"American Constructors, Inc.","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/american-constructors-inc"},{"company":"Golden Pond Private School","company_id":null,"location":"","positions":[{"description":"Wrote and published monthly school newsletter.Maintained school website and wrote and edited content.Managed and coordinated all school programming, including Parent Conferences and Information Nights, Teacher Observations, School Calendar and Planned Events, Open Houses and Parent Volunteer OrganizationResponsible for bi-weekly staff payroll. Wrote and published monthly school newsletter.Maintained school website and wrote and edited content.Managed and coordinated all school programming, including Parent Conferences and Information Nights, Teacher Observations, School Calendar and Planned Events, Open Houses and Parent Volunteer OrganizationResponsible for bi-weekly staff payroll.","duration":"Aug 2006 Jul 2008 2 years","duration_short":"2 years","end_date":"Jul 2008","start_date":"Aug 2006","subtitle":"Golden Pond Private School","title":"Marketing and Program Consultant"}],"url":""},{"company":"Robertson Mailing List Company (RMLC)","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2000 Mar 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2002","start_date":"Mar 2000","subtitle":"Robertson Mailing List Company (RMLC)","title":"Director of Marketing and List Management"}],"url":""},{"company":"Faircloth for Senate Committee","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1997 Nov 1998 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 1998","start_date":"Apr 1997","subtitle":"Faircloth for Senate Committee","title":"Finance Director"}],"url":""},{"company":"Republican National Committee","company_id":"republican-national-committee","location":"","positions":[{"description":"Prepared and met an unprecedented annual budget of $36 million for a $100,000 political donor program through effective marketing and membership recruiting/sales. Developed and produced fundraising solicitation, annual membership brochure, benefits package and quarterly newsletter for a major donor fundraising organization that increased donations and membership numbers by 35 percent. Planned and executed event schedule for highest-level donors, to include corporate CEO’s and senior business executives at a national political convention.Managed a staff to meet high demands of conference scheduling and timing of conference events.","duration":"Jul 1995 Apr 1997 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 1997","start_date":"Jul 1995","subtitle":"Republican National Committee","title":"Deputy Director Team 100"}],"url":"https://www.linkedin.com/company/republican-national-committee"}]', '["Andrea Farr “Kelley is always a pleasure to work with. She is pleasant, organized, and professional and takes great pride in every detail of her work. I worked with Kelley on many occasions, and in every instance she consistently proved to be reliable, timely and courteous to our team. I\'m confident she would be an asset to any organization.”","Dan Brodbeck “Let me begin by saying that Kelley is without a doubt one of the most professional individuals I have had the pleasure to work with. Kelley came in and really helped us understand just what marketing and business development were all about; there is a diofference and she knew it. She organized us and truly did set us up to \\"win\\" on both accounts. I can easily recommend Kelley to anyone in need of a business develpment partner; whatever the need, she has the knowledge and the flexibility to adjust to the current situation/circumstances. There is no doubt in my mind that she will be a complete success in the field of business development!”"]']### Assistant: The agent's job is to connect with potential clients and promote Tomlin Academy Early Childhood Center's educational program, while the user is reaching out to the agent because they need assistance in finding a new early childhood program for their child.
### Human: Agent: ['William Milam', 'I have 35 years of electrical engineering experience. I have worked in a nuclear power plant, been a rocket scientist designing rad-hard integrated circuits (ICs) for space applications, and worked on the Philips Consumer Electronics team that introduced their first High Def TV. I have also worked at a small IC design company, ASIC International, and started my own small company, Telesensors. Since then, I have designed medical devices, radiation detection instruments, and a couple of other things. Specialties: Electronics Design, PCB Design, ASIC Design, Product Design, Medical Instruments, Radiation Detection.', 'Senior Engineer at Spectrum Techniques', 'Spectrum Techniques', '[{"company":"Spectrum Techniques","company_id":"spectrum-techniques","industry":"Computers and Electronics Manufacturing","location":"Oak Ridge, Tennessee, United States","positions":[{"description":"Designing new laboratory radiation detection and spectroscopic products for education and training. Designing new laboratory radiation detection and spectroscopic products for education and training.","duration":"Aug 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Spectrum Techniques","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/spectrum-techniques"},{"company":"FLIR Detection","company_id":"flir-systems","location":"Oak Ridge, TN, USA","positions":[{"description":"Work in the R&D Dept. Development of new products. Improvement of existing products. Support production as needed. Tasks include FPGA design, Mixed Signal PCB design, PCB characterization and debug, research of new technologies. Work in the R&D Dept. Development of new products. Improvement of existing products. Support production as needed. Tasks include FPGA design, Mixed Signal PCB design, PCB characterization and debug, research of new technologies.","duration":"Apr 2014 Feb 2020 5 years 11 months","duration_short":"5 years 11 months","end_date":"Feb 2020","start_date":"Apr 2014","subtitle":"FLIR Detection","title":"Sr. HW Engineer"}],"url":"https://www.linkedin.com/company/flir-systems"},{"company":"Sensormed, Inc","company_id":null,"location":"","positions":[{"description":"Creating medical device products that improve the delivery of healthcare. Creating medical device products that improve the delivery of healthcare.","duration":"Jan 2009 Dec 2013 5 years","duration_short":"5 years","end_date":"Dec 2013","start_date":"Jan 2009","subtitle":"Sensormed, Inc","title":"VP of Engr"}],"url":""},{"company":"Telesensors","company_id":null,"location":"","positions":[{"description":"I started Telesensors to develop new products and perform complex design services for others. The company concentrated on sensors for Homeland Security and Medical Applications. I started Telesensors to develop new products and perform complex design services for others. The company concentrated on sensors for Homeland Security and Medical Applications.","duration":"May 2005 May 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2008","start_date":"May 2005","subtitle":"Telesensors","title":"President"}],"url":""},{"company":"Flextronics Semiconductor","company_id":"flexintl","location":"","positions":[{"description":"I was a team leader working on advanced mixed signal integrated circuits. Significant projects included - a wavelet based video encoder/decoder chip , a medical diagnostic chip, a power management chip, and a medical implant chip. I also supported new business development. I was a team leader working on advanced mixed signal integrated circuits. Significant projects included - a wavelet based video encoder/decoder chip , a medical diagnostic chip, a power management chip, and a medical implant chip. I also supported new business development.","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Flextronics Semiconductor","title":"Team Lead"}],"url":"https://www.linkedin.com/company/flexintl"},{"company":"ASIC International","company_id":"asic","location":"","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"ASIC International","title":"Team Leader"}],"url":"https://www.linkedin.com/company/asic"},{"company":"Philips Consumer Electronics","company_id":null,"location":"","positions":[{"description":"I worked on Philips\' first High Definition TV. I also worked on a digital set-top box, Picture-in-Picture Integrated Circuits, and other new products. I worked on Philips\' first High Definition TV. I also worked on a digital set-top box, Picture-in-Picture Integrated Circuits, and other new products.","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Philips Consumer Electronics","title":"Design Engr."}],"url":""},{"company":"Honeywell Aerospace","company_id":"honeywell","location":"","positions":[{"description":"I was a design engineer in the Integrated Circuit Design Group. I designed radiation hardened ICs for space applications. I worked on both digital and mixed signal circuits. I worked on full custom chips and I performed: schematic capture, VHDL coding, synthesis, simulation (both digital and SPICE), timing analysis, custom layout, Place and Route, and design rule checks. I was a design engineer in the Integrated Circuit Design Group. I designed radiation hardened ICs for space applications. I worked on both digital and mixed signal circuits. I worked on full custom chips and I performed: schematic capture, VHDL coding, synthesis, simulation (both digital and SPICE), timing analysis, custom layout, Place and Route, and design rule checks.","duration":"May 1985 May 1995 10 years 1 month","duration_short":"10 years 1 month","end_date":"May 1995","start_date":"May 1985","subtitle":"Honeywell Aerospace","title":"Principal Design & Development Engineer"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Honeywell Space Systems","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1995 10 years","duration_short":"10 years","end_date":"1995","start_date":"1985","subtitle":"Honeywell Space Systems","title":"Sr. Design Engr"}],"url":""}]', '["Eric N. Folk “William has added real value through his knowledge and expertise in sensors, product development, and business acumen as our two companies collaborate or participate through our Joint Venture. He selflessly offers introduction to his network of contacts and outwardly seeks opportunities in commercial and military markets for PACER.”","Andrew Moor “William demonstrated excellent project management and leadership skills within our design center. His technical knowledge and experience were a valuable asset. As a team lead, he was able to effectively manage various design projects while advancing the technical development of his team members.”"]'] User: ['Krishna Tummeti', 'I am a Certified Nursing Assistant (CNA)!', 'Certified Nursing Assistant', 'University of Washington Medical Center', '[{"company":"University of Washington Medical Center","company_id":"university-of-washington-medical-center","industry":"Hospitals and Health Care","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"University of Washington Medical Center","title":"Certified Nursing Assistant"}],"url":"https://www.linkedin.com/company/university-of-washington-medical-center"},{"company":"Nortal","company_id":"nortal","location":"","positions":[{"description":"","duration":"Apr 2019 Mar 2020 1 year","duration_short":"1 year","end_date":"Mar 2020","start_date":"Apr 2019","subtitle":"Nortal","title":"Software Developer II"}],"url":"https://www.linkedin.com/company/nortal"},{"company":"Voicebox Technologies Corporation","company_id":"voicebox-technologies","location":"Bellevue","positions":[{"description":"","duration":"Sep 2017 Apr 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2019","start_date":"Sep 2017","subtitle":"Voicebox Technologies Corporation","title":"Software Development Engineer"}],"url":"https://www.linkedin.com/company/voicebox-technologies"},{"company":"The Garrigan Lyman Group","company_id":"the-garrigan-lyman-group","location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2015 Jul 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2017","start_date":"Mar 2015","subtitle":"The Garrigan Lyman Group","title":"Application Developer"}],"url":"https://www.linkedin.com/company/the-garrigan-lyman-group"},{"company":"Atigeo","company_id":"atigeo","location":"Bellevue, Washington","positions":[{"description":"","duration":"Oct 2012 Mar 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2015","start_date":"Oct 2012","subtitle":"Atigeo","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/atigeo"},{"company":"Mobile Workforce","company_id":"mobile-workforce","location":"Port Orchard, WA","positions":[{"description":"","duration":"Jan 2010 Aug 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2012","start_date":"Jan 2010","subtitle":"Mobile Workforce","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/mobile-workforce"},{"company":"United Future","company_id":"unitedfuture","location":"","positions":[{"description":"","duration":"Mar 2007 Jan 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2010","start_date":"Mar 2007","subtitle":"United Future","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/unitedfuture"},{"company":"WONGDOODY","company_id":"wongdoody","location":"","positions":[{"description":"","duration":"Mar 2007 Jan 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2010","start_date":"Mar 2007","subtitle":"WONGDOODY","title":"Sr. Associate / Interactive"}],"url":"https://www.linkedin.com/company/wongdoody"},{"company":"Business Data, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2004 Mar 2007 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2007","start_date":"Jun 2004","subtitle":"Business Data, Inc.","title":"Software Developer"}],"url":""}]', '["Jesse Krautwurst “I managed Krishna on a challenging project at a major client of ours, and it was a distinct pleasure working with him. Krishna has a calm, straightforward working manner that was a welcome presence on our team and let us establish great working relationships with the many clients and teams we interfaced with. Krishna’s strong full-stack background enabled him to adeptly handle multiple responsibilities including legacy UI upgrades, ground-up React implementations, Node.js and Java implementations. His reliable work ethic, flexibility, ability to push through difficult issues, positive attitude, and willingness to take on new challenges earned him great respect with all involved. ”","Jason Knox “Krishna is a delight to work with from design to implementation. His ability to discover the true user story in a feature request often times simplifies and circumvents unnecessary complications leading to more maintainable and streamlined applications. Easy to work with, calm and hardworking, Krishna is a benefit to any team.”"]']### Assistant: The agent's job is to design new laboratory radiation detection and spectroscopic products for education and training at Spectrum Techniques, and today the user is reaching out to the agent because they need assistance in selecting the appropriate radiation detection instrument for a medical research project.
### Human: Agent: ['Elaine Hudson', 'Specialties: Capacity building, Program development, implementation, evaluation; Building and maintaining relationships, solves problems with goal of reaching a win-win among all parties, connecting passion to purpose, results driven, thrives on evidence-based decision making, event planning and logistics, public speaking', 'Associate Director of Nonprofit Services Manager at Hands On Atlanta', 'Hands On Atlanta', '[{"company":"Hands On Atlanta","company_id":"handsonatlanta","industry":"Non-profit Organizations","location":null,"positions":[{"description":"","duration":"Jan 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Hands On Atlanta","title":"Associate Director of Nonprofit Services"},{"description":"","duration":"Jan 2015 Jun 2015 6 months","duration_short":"6 months","end_date":"Jun 2015","start_date":"Jan 2015","subtitle":"Hands On Atlanta","title":"Nonprofit Partner Services Manager"}],"url":"https://www.linkedin.com/company/handsonatlanta"},{"company":"Leadership Atlanta","company_id":"leadership-atlanta","location":"Greater Atlanta Area","positions":[{"description":"Elaine Hudson, MPA, served as manager of marketing and programs at Leadership Atlanta, where she helped plan and design program days, and coordinates event logistics for Leadership Atlanta and LEAD Atlanta. She oversaw external and internal communications of the organization including building brand awareness using many traditional and new platforms. Elaine also led the marketing campaign for (co)lab summit, the largest regional event Leadership Atlanta has ever done. Elaine Hudson, MPA, served as manager of marketing and programs at Leadership Atlanta, where she helped plan and design program days, and coordinates event logistics for Leadership Atlanta and LEAD Atlanta. She oversaw external and internal communications of the organization including building brand awareness using many traditional and new platforms. Elaine also led the marketing campaign for (co)lab summit, the largest regional event Leadership Atlanta has ever done.","duration":"Dec 2011 Nov 2014 3 years","duration_short":"3 years","end_date":"Nov 2014","start_date":"Dec 2011","subtitle":"Leadership Atlanta","title":"Manager, Marketing and Programs"}],"url":"https://www.linkedin.com/company/leadership-atlanta"},{"company":"Atlanta Press Club","company_id":"atlanta-press-club","location":"Greater Atlanta Area","positions":[{"description":"Event planning, membership campaigns, oversaw scholarship and internship programs, volunteer management, marketing, fundraising, executed ambitious projects within a small budget Event planning, membership campaigns, oversaw scholarship and internship programs, volunteer management, marketing, fundraising, executed ambitious projects within a small budget","duration":"Nov 2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"Nov 2007","subtitle":"Atlanta Press Club","title":"Assistant Director"}],"url":"https://www.linkedin.com/company/atlanta-press-club"},{"company":"The Daily Report","company_id":null,"location":"Atlanta, GA","positions":[{"description":"I interviewed attorneys for story about Global Warming, which won the Atlanta Press Club \'Journalism of the Year\' award. I interviewed attorneys for story about Global Warming, which won the Atlanta Press Club \'Journalism of the Year\' award.","duration":"Sep 2007 Dec 2007 4 months","duration_short":"4 months","end_date":"Dec 2007","start_date":"Sep 2007","subtitle":"The Daily Report","title":"Contract reporter"}],"url":""}]', '["Mark Meltzer “Elaine has done an outstanding job as assistant director of the Atlanta Press Club, working on club programs and membership and many other areas. As a member of the club\'s executive committee and former president, I\'ve been impressed with her organizational skills and efficiency.”","Anita S. “Elaine does an amazing job as assistant director of the Atlanta Press Club; she keeps the trains running on time, doesn\'t drop any balls -- and would never mix metaphors like this!”"]'] User: ['Daniel Morse', "Dan uniquely merges expertise in entrepreneurship, health, management and education with extensive experience in youth and community development in both the private and nonprofit sectors. His decade of experience spans founding a company, leading marketing efforts that converted 300,000 people into users of a new product, and deploying capital as an associate at an impact focused venture capital fund. I'm interested in social prescribing, healthcare, education, community development, marketing, social enterprise, coaching, intergroup dialogues, public speaking, wellness, youth programming.", 'Founding Team, Late Learning Instructor Manager at MakeSchool.org', 'MakeSchool.org', '[{"company":"MakeSchool.org","company_id":"makeschool-org","industry":"Higher Education","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"MakeSchool.org","title":"Founding Team, Late Learning Instructor Manager"}],"url":"https://www.linkedin.com/company/makeschool-org"},{"company":"Make School","company_id":"makeschool","location":null,"positions":[{"description":"• Managing team to lead the entire 1st year of the college program• Leading special projects on instructor-time utilization, curriculum improvement, professional development, culture, peer learning, job placement, differentiation","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Make School","title":"Founding Team, Early Learning Instructor Manager"},{"description":"• Architected program and experience arc for the two-year college, resulting in 73 NPS• Created career support program resulting in high employment and $95k average salary• Founded school\'s coaching program; trained and managed 10 coaches, NPS 85• Co-led school’s accreditation process, managing interests of a dozen stakeholders• Designed curriculum, taught courses, and measured skill development in product development, marketing, workplace effectiveness, wellness, user growth, communication","duration":"Jun 2015 Aug 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2019","start_date":"Jun 2015","subtitle":"Make School","title":"Founding Instructor"},{"description":"• Made a 150 student hackathon from 0 – 100% in two weeks including recruiting students, sponsors, securing event & wifi, and managing 12 person staff at event• Hosted thought leader events – on diversity & inclusion, edtech marketers, coaches meetup – to share best practices and develop school’s network• Recruited dozens of students to summer program through list purchase, events, mrk campaigns, in person events• Hosting the Positivity Podcast that reaches 90,000+ students and has prominent guests such as Dan Pink, David Allen, Tom Vander Ark, and Cal Newport.","duration":"Mar 2015 Jun 2015 4 months","duration_short":"4 months","end_date":"Jun 2015","start_date":"Mar 2015","subtitle":"Make School","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/makeschool"},{"company":"Wisewords","company_id":"vbrokr.com","location":"","positions":[{"description":"Wisewords.co is an advice marketplace; a platform to make a 1 on 1 calls with someone who has accomplished what you want to do. Recruited 5,000+ users on our platform. Wisewords.co is an advice marketplace; a platform to make a 1 on 1 calls with someone who has accomplished what you want to do. Recruited 5,000+ users on our platform.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Wisewords","title":"VP of Marketing"}],"url":"https://www.linkedin.com/company/vbrokr.com"},{"company":"LearnZillion","company_id":"learnzillion","location":"Washington D.C. Metro Area","positions":[{"description":"Led organization\'s content marketing and grew userbase from 175,000 to 500,000+ through email marketing, webinars, partnerships, community building, social media, and more. Led organization\'s content marketing and grew userbase from 175,000 to 500,000+ through email marketing, webinars, partnerships, community building, social media, and more.","duration":"Jun 2013 Sep 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2014","start_date":"Jun 2013","subtitle":"LearnZillion","title":"Project Manager"}],"url":"https://www.linkedin.com/company/learnzillion"},{"company":"The Beet Box","company_id":null,"location":"Ann Arbor","positions":[{"description":"Social enterprise restaurant located in Ann Arbor, MI. Focused on empowering community health and well-being. www.kickstarter.eatbeetbox.com Social enterprise restaurant located in Ann Arbor, MI. Focused on empowering community health and well-being. www.kickstarter.eatbeetbox.com","duration":"Oct 2011 Apr 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2013","start_date":"Oct 2011","subtitle":"The Beet Box","title":"Co-Founder, CEO"}],"url":""},{"company":"Social Venture Fund","company_id":null,"location":"Ann Arbor","positions":[{"description":"Nation\'s first student-led impact investment fund. Conducted due diligence and capacity building. Nation\'s first student-led impact investment fund. Conducted due diligence and capacity building.","duration":"Sep 2011 Apr 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2013","start_date":"Sep 2011","subtitle":"Social Venture Fund","title":"Lead team, Investor"}],"url":""},{"company":"Program on Intergroup Relations (University of Michigan)","company_id":null,"location":"Ann Arbor, MI","positions":[{"description":"Facilitated a University level intergroup dialogue class on the topic of gender. Explored concepts of social identity, inequality, empathy, power and privilege and how they relate to our lives and actions. Facilitated a University level intergroup dialogue class on the topic of gender. Explored concepts of social identity, inequality, empathy, power and privilege and how they relate to our lives and actions.","duration":"Jan 2012 Dec 2012 1 year","duration_short":"1 year","end_date":"Dec 2012","start_date":"Jan 2012","subtitle":"Program on Intergroup Relations (University of Michigan)","title":"Facilitator"}],"url":""},{"company":"Brightmoor Youth Garden Partnership","company_id":null,"location":"Detroit, Michigan","positions":[{"description":"Partnered university students with Detroit neighborhood residents and youth to collaborate on community development projects. Results: over 10,000 volunteer hours, book publication, mini‑documentary, University internship program, college transition program, and $3320 raised. Partnered university students with Detroit neighborhood residents and youth to collaborate on community development projects. Results: over 10,000 volunteer hours, book publication, mini‑documentary, University internship program, college transition program, and $3320 raised.","duration":"Jan 2010 Sep 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2012","start_date":"Jan 2010","subtitle":"Brightmoor Youth Garden Partnership","title":"Founding Director"}],"url":""},{"company":"Future Civic Leaders","company_id":"future-civic-leaders","location":"Washington D.C. Metro Area","positions":[{"description":"Future Civic Leaders 501(c)(3), is a nonprofit that provides leadership development to low-income public school students. Led programming: curriculum design, student recruitment, program operations. Future Civic Leaders 501(c)(3), is a nonprofit that provides leadership development to low-income public school students. Led programming: curriculum design, student recruitment, program operations.","duration":"May 2010 Jan 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2012","start_date":"May 2010","subtitle":"Future Civic Leaders","title":"Chief Programming Officer"}],"url":"https://www.linkedin.com/company/future-civic-leaders"}]', '["Jade Stone (MSOD) “Dan is an infectiously positive and supportive team member, with a genuine passion for improving student outcomes at Make School. During our time together, he continuously brought new ideas to the table while seeking input from various stakeholders and perspectives. Undaunted by the task of building out a career support curriculum practically from scratch, Dan spanned high-level program development, individual coaching, and a range of projects in between. His ability to empathize with students of varied backgrounds enabled him to succeed in building and maintaining trust with the student population at large.”","Susan Nesbitt “Dan is a absolute joy to work with! He is one of the warmest, most thoughtful team players I\'ve had the pleasure of working with in my career. Never an off day. Dan is an expert when it comes to alternative higher education, guiding and inspiring the next generation of engineers into the tech sector armed with 21st Century skills along with a a big dose of empathy and perspective. ”"]']### Assistant: The agent's job is to develop and implement program strategies for a non-profit organization. Today, the agent is reaching out to the user because they are interested in collaborating on a youth development project that aligns with their expertise in community development and education.
### Human: Agent: ['Rebecca Maehlum', 'As Chief of Staff, I work both as an internal and external facing role, serving as a problem solver, mediator, sounding board and, in some cases, a proxy for the CEO. Internally, I work primarily with the senior leadership of the organization to ensure effective functioning, communication and to equip the CEO with the tools, resources and information needed to lead the organization through its current growth phase. I manage the CEO’s priorities, providing “gatekeeper” and “gateway” role, creating win-win situations for direct access to the CEO’s time and office. This includes ensuring requests for CEO time are handled within established priorities, and are prepared for effective CEO engagement. Exposed to all facets of the organization, I am well positioned to serve as a confidential agent and trusted sounding board to the CEO on all matters related to governing the organization and trusted to act with discretion and thoughtfulness in executing against organizational priorities. As Chief of Staff, I am asked to take an institutional lens, connect the dots between roles and departments and advise the CEO on potential areas of organizational priority and need.', 'Chief of Staff', 'Knowledge Coop', '[{"company":"Knowledge Coop","company_id":"the-knowledge-coop","industry":"Business Skills Training","location":null,"positions":[{"description":"As Chief of Staff, I work both as an internal and external facing role, serving as a problem solver, mediator, sounding board and, in some cases, a proxy for the CEO. Internally,I work primarily with the senior leadership of the organization to ensure effective functioning, communication and to equip the CEO with the tools, resources and information needed to lead the organization through its current growth phase.I manage the CEO’s priorities, providing “gatekeeper” and “gateway” role, creating win-win situations for direct access to the CEO’s time and office. This includes ensuring requests for CEO time are handled within established priorities, and are prepared for effective CEO engagement. Exposed to all facets of the organization, I am well positioned to serve as a confidential agent and trusted sounding board to the CEO on all matters related to governing the organization and trusted to act with discretion and thoughtfulness in executing against organizational priorities.As Chief of Staff, I am asked to take an institutional lens, connect the dots between roles and departments and advise the CEO on potential areas of organizational priority and need.","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Knowledge Coop","title":"Chief Of Staff"},{"description":"","duration":"Mar 2020 Jun 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2021","start_date":"Mar 2020","subtitle":"Knowledge Coop","title":"Executive assistant to the President/CEO"}],"url":"https://www.linkedin.com/company/the-knowledge-coop"},{"company":"Sonshine Christian school","company_id":null,"location":"Vancouver, Washington, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Sonshine Christian school","title":"Member Board Of Directors"}],"url":""},{"company":"Nike","company_id":"nike","location":null,"positions":[{"description":"","duration":"Feb 2017 Feb 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2020","start_date":"Feb 2017","subtitle":"Nike","title":"Senior Administrative Assistant"},{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"Nike","title":"Merchandise Program Specialist"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Nike","company_id":"nike","location":"","positions":[{"description":"","duration":"2008 2015 7 years","duration_short":"7 years","end_date":"2015","start_date":"2008","subtitle":"Nike","title":"Sr. Administrative Assistant"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Nautilus Inc.","company_id":"nautilus","location":"","positions":[{"description":"","duration":"Jun 2006 Jan 2007 8 months","duration_short":"8 months","end_date":"Jan 2007","start_date":"Jun 2006","subtitle":"Nautilus Inc.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/nautilus"}]', '["Ryan Brandon “Incredible partner! Highly skilled and patient. That\'s just for starters. Rebecca has an unusual talent for keeping focused even when she was surrounded by utter chaos. Her excellent attention to detail, professionalism, ability to problem solve and organization kept the team on track and we never missed a beat. Such a great partner I hope I get to work with her again in the future.”","Russell Anderson “Rebecca reported to me for almost three years as my executive administrative assistant at Nike, North America. During that time, she was organized, met deadlines, took feedback well, and maintained the flexibility to adapt to my priorities. She was willing to bring an opinion and contribute, even when the nature of the work was outside her explicit scope. I appreciated her proactive approach to getting ahead of deadlines and deliverables and helping me to keep the commitments I had to others in the organization. ”"]'] User: ['Emily Cash', 'A seasoned marketing and communications professional, I have a proven ability to increase brand awareness and grow revenue from my thorough understanding of marketing strategy and analytics, product life cycles, and client engagement. I am a compelling storyteller with a strategic mind who thrives on working in team environments, collaborating cross-organizationally, and tackling complex problems with process- and data-driven solutions.', 'Product Marketing Professional (PMC-III)', 'Adjust', '[{"company":"Adjust","company_id":"adjustcom","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Adjust","title":"Product Marketing Team Lead"}],"url":"https://www.linkedin.com/company/adjustcom"}]', '["Bill Gerber “Emily came into the organization as a \'go getter\'. She brings bright light and view that makes complex solutions simple. She is a joy to work with and a fellow Northwestern Alum. Go Cats!”","Michael Semer “Emily is a terrific individual and an absolute pleasure to work with, and her positivism and humor have energized others on every project across the board. She\'s also an excellent communicator, highly organized, imaginative, and innovative. She\'s also a superb presenter, proven by her performance as emcee at several high-profile conference events I worked with her on. All in all, a terrific asset for any organization.”"]']### Assistant: The agent's job is to serve as a problem solver and mediator, ensuring effective communication and equipping the CEO with the necessary tools and resources, while the user is reaching out to the agent because they need guidance on potential areas of organizational priority and need.
### Human: Agent: ['Lori Weiss, CPA', 'I have several years experience in the area of Fiduciary, Tax, and General Accounting. I have experience in the area of gift and estate tax returns, individual, self-employed, and partnership returns. I have excellent references. Specialties: Fiduciary Accountings, Estate & Gift Tax returns, Individual and Partnership Tax returns, General Accounting and Bookkeeping', 'T&E Fiduciary Accountant', 'Boutique Accounting Firm', '[{"company":"Boutique Accounting Firm","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2017","subtitle":"Boutique Accounting Firm","title":"Trust & Estate Accountant"}],"url":""},{"company":"Mid - Large Size Law Firm","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"2010","subtitle":"Mid - Large Size Law Firm","title":"Fiduciary Accountant"}],"url":""},{"company":"Roy Kozupsky & Associates","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Roy Kozupsky & Associates","title":"Fiduciary Accountant"}],"url":""}]', '["Joseph Klein “I have worked with Lori for a number of years and she has always provided excellent accounting services, including fiduciary accounting services.”","Steven Kay “Lori was both the comptroller and a fiduciary accountant at Kozupsky & Associates, LLP. As a fiduciary accountant, she prepared judicial and non-judicial accountings as well as fiduciary income tax returns and gift tax returns. All of Lori\'s work in accounting field was excellent. I would highly recommend her services.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide residential mortgage lending services, and today the agent is reaching out to the user because they need assistance with financial management practices for Sierra Properties, Inc.
### Human: Agent: ['Joost de Meyer, CIS, CITP, CITE, CMM, ACC, MCC, ECC', "I am a member of MPI Greater Orlando and a member of SITE Florida & Caribbean. I served in the International Board of Directors of SITE from 2007 - 2010. I am SITE's member of the year 2005 and at the IMEX Gala 2015 rewarded with the SITE Master Motivator Reward 2015. I am a member of the IRF Trustee Board.I am a speaker on incentive travel and how to be successful in our industry at conventions and trade shows all over the world. I participate in the Future Leader Program events, which is a cooperation of MPI, MCI and IMEX. It is great to inform students from all over the world about our MICE Industry.Specialties: I am working within the tourism industry since 1970 and have traveled all over the world and visited more than 148 countries. I would like to help you with every group and incentive travel request you have. I also want to share my experience with young leaders coming into our industry and I am a mentor of young leaders in Finland, Poland, Ukraine, Japan and the USA.", 'Chairman & CEO at First Incentive Travel', 'First Incentive Travel Inc.', '[{"company":"First Incentive Travel Inc.","company_id":"firstincentivetravel","industry":"Hospitality","location":null,"positions":[{"description":"First Incentive Travel is a boutique corporate incentive travel agency, increasing people and business performance inspired by worlds most compelling destinations.We help companies increase overall performance, boost motivation and increase company alignment, through sales incentive and reward programs, corporate meeting & events, corporate retreats and cruises, and company cohesion and team building activities.","duration":"Jan 2000 - Present 21 years 7 months","duration_short":"21 years 7 months","end_date":"Present","start_date":"Jan 2000","subtitle":"First Incentive Travel Inc.","title":"Chairman & CEO"},{"description":"","duration":"Jan 2000 - Present 21 years 7 months","duration_short":"21 years 7 months","end_date":"Present","start_date":"Jan 2000","subtitle":"First Incentive Travel, Inc","title":"Co Owner"}],"url":"https://www.linkedin.com/company/firstincentivetravel"},{"company":"Come Visit Jamaica Tours and Retreats","company_id":"come-visit-jamaica-travel","location":"United States","positions":[{"description":"Advise Visit Jamaica how to increase MICE groups to Jamaica.","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Come Visit Jamaica Tours and Retreats","title":"Jamaica MICE Advisory Board"}],"url":"https://www.linkedin.com/company/come-visit-jamaica-travel"},{"company":"IRF","company_id":"irf-reputation","location":"United States","positions":[{"description":"","duration":"Jan 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"IRF","title":"Trustee Board Member IRF (Incentive Research Foundation)"}],"url":"https://www.linkedin.com/company/irf-reputation"},{"company":"CLIA (Cruise Lines International Association)","company_id":"clia-cruise-lines-international-association-","location":"","positions":[{"description":"","duration":"Jan 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"CLIA (Cruise Lines International Association)","title":"member of the STARBoard advisory board"}],"url":"https://www.linkedin.com/company/clia-cruise-lines-international-association-"},{"company":"Northstar Travel Media","company_id":"northstar-travel-media","location":"","positions":[{"description":"","duration":"Aug 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Aug 2015","subtitle":"Northstar Travel Media","title":"Member of the Advisory Board"}],"url":"https://www.linkedin.com/company/northstar-travel-media"},{"company":"Rosen College of Hospitality Management","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"I am advising Rosen on adding more training about incentive travel to the students","duration":"Apr 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Rosen College of Hospitality Management","title":"Member of the Advisory Board"}],"url":""},{"company":"Destination Professionals","company_id":null,"location":"","positions":[{"description":"This is a great group of professionals in our industry","duration":"Oct 2008 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Oct 2008","subtitle":"Destination Professionals","title":"Member in the USA"}],"url":""},{"company":"Elite Meetings International","company_id":"elite-meetings-international","location":"Orange County, California Area","positions":[{"description":"Advising Elite Meetings about incentive travel","duration":"Jan 2012 Dec 2017 6 years","duration_short":"6 years","end_date":"Dec 2017","start_date":"Jan 2012","subtitle":"Elite Meetings International","title":"Member of the Advisory Board"}],"url":"https://www.linkedin.com/company/elite-meetings-international"},{"company":"AlliedPRA Orlando","company_id":"alliedpra","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jul 2006 Dec 2016 10 years 6 months","duration_short":"10 years 6 months","end_date":"Dec 2016","start_date":"Jul 2006","subtitle":"AlliedPRA Orlando","title":"Owner"}],"url":"https://www.linkedin.com/company/alliedpra"},{"company":"SITE Florida & Caribbean","company_id":"site-florida-caribbean","location":"Florida, United States","positions":[{"description":"","duration":"Jan 2011 Dec 2014 4 years","duration_short":"4 years","end_date":"Dec 2014","start_date":"Jan 2011","subtitle":"SITE Florida & Caribbean","title":"Member of the Board of Directors SITE Florida & Caribbean"}],"url":"https://www.linkedin.com/company/site-florida-caribbean"},{"company":"Florint Vacations","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"Nov 1997 Dec 2014 17 years 2 months","duration_short":"17 years 2 months","end_date":"Dec 2014","start_date":"Nov 1997","subtitle":"Florint Vacations","title":"President/owner"}],"url":""},{"company":"SITE","company_id":"site","location":"Orlando, Florida Area","positions":[{"description":"The Site Global Conferencel started December 7th 2013 in Orlando until December 9th. The Portofino hotel was the host hotel. The conference was a great success with 435 participants from 49 countries For the first time in the history of Site we organized a student and young leaders conference in cooperation with Rosen College of Hospitality Management..","duration":"May 2012 Dec 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2013","start_date":"May 2012","subtitle":"SITE","title":"Chair of the host committee SITE Global Conference 2013"}],"url":"https://www.linkedin.com/company/site"},{"company":"Baltimore Area Convention and Visitors Association","company_id":"visit-baltimore","location":"","positions":[{"description":"","duration":"Dec 2008 Dec 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2010","start_date":"Dec 2008","subtitle":"Baltimore Area Convention and Visitors Association","title":"Member of the Baltimore Convention and Meetings Advisory Board"}],"url":"https://www.linkedin.com/company/visit-baltimore"},{"company":"SITE","company_id":"site","location":"United States","positions":[{"description":"","duration":"Jan 2007 Dec 2010 4 years","duration_short":"4 years","end_date":"Dec 2010","start_date":"Jan 2007","subtitle":"SITE","title":"Member of the International Board of Directors"}],"url":"https://www.linkedin.com/company/site"},{"company":"German Convention Bureau","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2008 Aug 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2009","start_date":"Aug 2008","subtitle":"German Convention Bureau","title":"Member of the Advisory Board"}],"url":""},{"company":"Van der Valk Travel","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1996 Jul 1997 11 months","duration_short":"11 months","end_date":"Jul 1997","start_date":"Sep 1996","subtitle":"Van der Valk Travel","title":"General Manager"}],"url":""},{"company":"LTur","company_id":null,"location":"","positions":[{"description":"","duration":"May 1994 Jun 1996 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 1996","start_date":"May 1994","subtitle":"LTur","title":"Manager Benelux"}],"url":""},{"company":"BEX Reizen","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1992 Apr 1994 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 1994","start_date":"Nov 1992","subtitle":"BEX Reizen","title":"General Manager"}],"url":""},{"company":"BV Trans","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1986 Nov 1992 6 years 10 months","duration_short":"6 years 10 months","end_date":"Nov 1992","start_date":"Feb 1986","subtitle":"BV Trans","title":"Vice President"}],"url":""},{"company":"Bex Reizen","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Bex Reizen","title":"CEO"}],"url":""},{"company":"Olau Line","company_id":null,"location":"","positions":[{"description":"I was responsible for the Passenger sales of Olau Line and managed a team of sales managers","duration":"May 1985 Feb 1986 10 months","duration_short":"10 months","end_date":"Feb 1986","start_date":"May 1985","subtitle":"Olau Line","title":"Passenger Sales Manager"}],"url":""},{"company":"Rabobank","company_id":"rabobank","location":"","positions":[{"description":"","duration":"1976 1984 8 years","duration_short":"8 years","end_date":"1984","start_date":"1976","subtitle":"Rabobank","title":"Hoofd Centrale Informatie"}],"url":"https://www.linkedin.com/company/rabobank"},{"company":"Holland International","company_id":null,"location":"","positions":[{"description":"Started at the Reservation Department of de Magneet in Alkmaar. After one year I was transferred to the Touroperator department and in June 1973 I started as Manager of the travel agency de Magneet in Dordrecht","duration":"Sep 1971 Jun 1976 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 1976","start_date":"Sep 1971","subtitle":"Holland International","title":"Manager travel agency de Magneet Dordrecht"}],"url":""}]', '["“Joost is a bright light in a sea of flickering lights. He is the lighthouse for information and guidance. Joost has forgotten more than I know about travel in Europe and I consider him a valuable resource. You want the truth? Can you handle the truth? Call on Joost.”","“Joost has a heart the size of a barn, ask him anything, ask him for help and assistance and he will drop what he is doing to help you. He is passionate about SITE and its members and gives his very best for the Association.”"]'] User: ['Ashley Ball (she/her)', 'I am an adaptable, resilient and detail-oriented marketing professional with experience in advertising planning and budgeting, social media management, email marketing, execution of digital marketing campaigns, content creation and have a knack for establishing strategic partnerships. I have exceptional organization skills with the ability to plan, prioritize and excel in fast paced environments. I am passionate about searching for balance between work and play, while encouraging companies and employees to create healthy relationships with each other to increase happiness and productivity.', 'Integrated Marketing Execution Senior Consultant at Travelers', 'Travelers', '[{"company":"Travelers","company_id":"travelers","industry":"Insurance","location":"Hartford, Connecticut, United States","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Travelers","title":"Enterprise Integrated Marketing Execution Senior Consultant"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"Live Nation Entertainment","company_id":"live-nation","location":null,"positions":[{"description":"• Devise, execute, and optimize 75+ event marketing plans on time and on budget yearly leading to increased efficiency.• Negotiate rates and contracts with business partners resulting in $100k+ added value.• Initiate and build relationships with other departments creating more cohesive campaigns, larger reach, and happier clients. • Created marketing training guides for interns/new employees to increase productivity of marketing department.• Manage social media pages while engaging audiences; grew social following by 288%.• Recruit, Train and manage a team of 3 employees. • Plan and execute monthly team building activities for office with 80% attendance.","duration":"Mar 2016 May 2021 5 years 3 months","duration_short":"5 years 3 months","end_date":"May 2021","start_date":"Mar 2016","subtitle":"Live Nation Entertainment","title":"Marketing Manager"},{"description":"• Part of the team that on-boards new employees • Assists employees with benefits selection within Workday• Assists employees with questions regarding various HR Live Nation programs and IT needs• Creates and Plans team building activities for local office","duration":"Jan 2015 May 2021 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2021","start_date":"Jan 2015","subtitle":"Live Nation Entertainment","title":"HR Liaison"},{"description":"• Created regional media list of 100+ media contacts in 4 markets to increase promotional reach of all press announcements. • Created content and optimized multiple social media calendars increasing engagement.• Oversaw all advertising invoices and transitioned all accounts to paid up to date.• Analyzed post campaign data and presented results to improve future campaigns.","duration":"Mar 2014 Mar 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2016","start_date":"Mar 2014","subtitle":"Live Nation Entertainment","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/live-nation"},{"company":"Kitchen Zinc","company_id":null,"location":"New Haven, CT","positions":[{"description":"Serving tables at a fast pace restaurant while creating great relationships between the staff of the restaurant and clientele.Creating brand awareness of restaurant among customers by informing them of local initiatives to increase use of local farm goods. Acting as trainer for new employees. Serving tables at a fast pace restaurant while creating great relationships between the staff of the restaurant and clientele.Creating brand awareness of restaurant among customers by informing them of local initiatives to increase use of local farm goods. Acting as trainer for new employees.","duration":"May 2009 Aug 2015 6 years 4 months","duration_short":"6 years 4 months","end_date":"Aug 2015","start_date":"May 2009","subtitle":"Kitchen Zinc","title":"Server"}],"url":""},{"company":"North American Entertainment Group Inc","company_id":null,"location":null,"positions":[{"description":"• Negotiated contracts with vendors in 80+ markets increasing budget efficiency. • Oversaw launch of festival websites and social pages leading to incremental ticket sales.• Created national radio promotions for tours increasing exposure of media buys.• Hired and managed local grassroots, social media influencers, and marketing companies in 120+ markets.• Acted as marketing liaison between company and venue (on 3+ tours simultaneously).• Maintained publicity responsibilities for 5+ national tours yearly.• Initiated and maintained thriving relationships between company and talent, venues, radio stations, press, and agencies.","duration":"Jan 2012 Mar 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2014","start_date":"Jan 2012","subtitle":"North American Entertainment Group Inc","title":"Marketing and Promotions Coordinator"},{"description":"• Designed, edited, and ordered marketing materials for tours, including flyer/poster graphics, digital and print advertisements, television and radio commercials, email blasts, and press releases.• Negotiated and purchased television, radio and digital advertising. • Maintained tour-specific websites and social media pages.• Documented and analyzed tour budgets.• Researched potential locations for future tour expansion and prospective press outlets in local markets.","duration":"Feb 2011 Dec 2011 11 months","duration_short":"11 months","end_date":"Dec 2011","start_date":"Feb 2011","subtitle":"North American Entertainment Group Inc","title":"Marketing Assistant"},{"description":"• Maintained tour-specific websites and social media pages.• Documented and analyzed tour budgets.• Researched potential locations for future tour expansion and prospective press outlets in local markets.","duration":"Oct 2010 Feb 2011 5 months","duration_short":"5 months","end_date":"Feb 2011","start_date":"Oct 2010","subtitle":"North American Entertainment Group Inc","title":"Marketing Intern"}],"url":""},{"company":"FILTER Creative Group, LLC","company_id":"filter-creative-group-llc","location":"","positions":[{"description":"• Served as Administrative Assistant to 4 managers in Online Marketing, Field Marketing, Advertisement, and Sales, and assisted teams of national campaigns such as Denny’s and Toyota Matrix.• Assisted in event planning for major music festivals such as Coachella and SXSW by promoting, compiling riders, creating itineraries, and assisting with VIP client relations.• Updated Lifestyle CD Review Program by calling 500+ companies, adding new contacts, and confirming client continuation.• Researched and contacted stores and cafes to pitch programs and form new relationships with 70+ stores nationally.• Examined blogs in small markets and gained 20+ blogger relationships.• Compiled weekly progress reports for clients and managed clients’ social network accounts.","duration":"Jan 2009 Apr 2009 4 months","duration_short":"4 months","end_date":"Apr 2009","start_date":"Jan 2009","subtitle":"FILTER Creative Group, LLC","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/filter-creative-group-llc"},{"company":"WERS Radio","company_id":null,"location":"","positions":[{"description":"• Attended local concerts as a station representative.• Planned CD release party for WERS Music for Independent Mind and assisted with ticket collection and guest services.• Contributed to WERS Promotions blog and increased WERS’s presence on social networking websites. • Attended local concerts as a station representative.• Planned CD release party for WERS Music for Independent Mind and assisted with ticket collection and guest services.• Contributed to WERS Promotions blog and increased WERS’s presence on social networking websites.","duration":"May 2008 Dec 2008 8 months","duration_short":"8 months","end_date":"Dec 2008","start_date":"May 2008","subtitle":"WERS Radio","title":"Promotions"}],"url":""},{"company":"Magnolia Pictures","company_id":"magnolia-pictures","location":"","positions":[{"description":"• Created and managed social network accounts (MySpace, Facebook) for specific movies to be released. • Conducted research and pitched blogs/websites to cover the movies in an article or review.• Conducted research on related movies and demographic Keep an active presence on online bulletin boards and community blogs for specific movies where demographic visits. • Created and managed social network accounts (MySpace, Facebook) for specific movies to be released. • Conducted research and pitched blogs/websites to cover the movies in an article or review.• Conducted research on related movies and demographic Keep an active presence on online bulletin boards and community blogs for specific movies where demographic visits.","duration":"Sep 2007 Feb 2008 6 months","duration_short":"6 months","end_date":"Feb 2008","start_date":"Sep 2007","subtitle":"Magnolia Pictures","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/magnolia-pictures"},{"company":"Urban Ecology Center","company_id":"urban-ecology-center","location":"","positions":[{"description":"• Assisted in creating ideas in meetings to increase knowledge of company among potential donators. • Consulted non-profit on a range of forms of communication and created full Communication Audit.• Assisted Managers on innovative ways to promote their annual auction.• Based on Communication Audit created media kit to hand to potential donators/bidders including Fact Sheet, Backgrounder, Brochures, and Press Releases.• Created Media List and pitched media outlets with Press Releases, Broadcast New Release, Media Alerts, as well as Media Kits for potential media coverage.","duration":"Sep 2007 Jan 2008 5 months","duration_short":"5 months","end_date":"Jan 2008","start_date":"Sep 2007","subtitle":"Urban Ecology Center","title":"Marketing/Writing Intern"}],"url":"https://www.linkedin.com/company/urban-ecology-center"}]', '["Meghan Morgan “Ridiculously efficient and organized is the phrase that comes to mind when I think about Ashley. I worked with Ashley for just over a year and she was an excellent marketer and was able to teach those skills to me. Ashley\'s ability to juggle multiple projects was unlike any I’ve seen before and she has a great ability to keep the ball rolling. Ashley would be an asset to any team. ”","Brett Marks “Ashley is a true professional as she and I were colleages at Live Nation together. Ashley was an integral part of our business unit in which she help oversee our digital marketing initiative across over 75 shows a year. In addition she was a mentor for me and all interns in our Live Nation office. Ashley is one of the hardest working people I know and working with her was a pleasure. ”"]']### Assistant: The agent's job is to provide consultancy services in the MICE industry, and today, the agent is reaching out to the user to discuss potential strategic partnerships and marketing initiatives to enhance employee happiness and productivity in the user's company.
### Human: Agent: ['Eddie Suarez', 'To assist my clients obtain the best possible result and guide them through the legal process with compassion and dignity.', 'The Suarez Law Firm, P.A.', 'Law Offices of Ed Suarez, P.A.', '[{"company":"Law Offices of Ed Suarez, P.A.","company_id":null,"location":"","positions":[{"description":"I represent individuals and companies that are being investigated or have been charged with criminal conduct in either state or federal court. I also represent persons injured through the carelessness of others. I represent individuals and companies that are being investigated or have been charged with criminal conduct in either state or federal court. I also represent persons injured through the carelessness of others.","duration":"Jan 2004 - Present 18 years 1 month","duration_short":"18 years 1 month","end_date":"Present","start_date":"Jan 2004","subtitle":"Law Offices of Ed Suarez, P.A.","title":"Owner"}],"url":""}]', '["judy hoyer “I have known Eddie Suarez since he first began practicing law. Even then he impressed his co-workers, court workers and legal adversaries with his knowledge of the law and personal skills. Judges appreciated his professionalism and ethics. I have observed his progression in the practice of law from a distance and have continued to be impressed. He has grown with experience and wisdom. He is an asset to the legal community.”","DAN WITOWSKI “Eddie is a true professional with great interpersonal skills and knowledge of his trade. Potential clients could not ask for better representation.”","Andrew Jaffe “Eddie Suarez was my co-counsel in a law suit brought against our clients. Eddie was easy to work with and had a superlative understanding of the issues in our case. It was a pleasure working with Eddie and I would use him again!”"]'] User: ['Pamela Tobin', 'Experienced Firm Administrator with a demonstrated history of working in the law practice industry. Skilled in Nonprofit Organizations, Event Planning, Office Administration, Public Speaking, and Creative Writing. Strong administrative professional graduated from Texas.', 'Law Firm Administrator @ Sequor Law', 'Sequor Law', '[{"company":"Sequor Law","company_id":"sequor-law","industry":"Law Practice","location":null,"positions":[{"description":"","duration":"Jul 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jul 2013","subtitle":"Sequor Law","title":"Firm Administrator"},{"description":"","duration":"Jul 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jul 2013","subtitle":"Astigarraga Davis","title":"Firm Administrator"}],"url":"https://www.linkedin.com/company/sequor-law"},{"company":"Sequor Law (formerly know as Astigarraga Davis)","company_id":null,"location":"Miami, Florida","positions":[{"description":"Sequel Law is a Miami-based international law firm representing financial institutions, sovereign governments and state owned enterprises, public and non-public companies, insolvency practitioners and individual clients in the areas of asset recovery, financial fraud, insolvency and financial services litigation.","duration":"Jul 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jul 2013","subtitle":"Sequor Law (formerly know as Astigarraga Davis)","title":"Firm Administrator"}],"url":""},{"company":"The Ferraro Law Firm","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2009 Feb 2013 3 years 6 months","duration_short":"3 years 6 months","end_date":"Feb 2013","start_date":"Sep 2009","subtitle":"The Ferraro Law Firm","title":"Office Administrator"}],"url":""},{"company":"Bet Breira School","company_id":null,"location":"","positions":[{"description":"Oversaw daily operation of school with 104 students in Day School grades K– 5 and 92 students in Pre-school ages 18 months - Pre-K. Responsible for hiring, training, and supervising staff of 40+ staff including teachers, assistants, and office personnel. Increased population from 85 students to 196 students in five years. Increased revenues from $450K to $1.5M in five years.","duration":"Aug 1994 Oct 2007 13 years 3 months","duration_short":"13 years 3 months","end_date":"Oct 2007","start_date":"Aug 1994","subtitle":"Bet Breira School","title":"School Director"}],"url":""}]', '["“Working with Pamela as the office administrator at Sequor Law has been a pleasure. She is professional with her vendors and a pleasure to work with. We have worked together on many challenging projects, such as firm splits, moving to new office space, and many other stressful moments. However, her professionalism, knowledge, and determination to get things done correctly always shine during these moments. I am glad I have had the chance to work with her, and look forward to working with her for many more years.”","“I have been working with Pamela as the office administrator has been a pleasure. She is professional to her vendors and pleasant to work with. We have to Work together thru firm splits and new office spaces. There have been many stressful moments, but her professionalism, knowledge, and determination to get things done correctly have always shine during these moments. Glad I have had the chance to work with her and continue t look forward to many more years. ”"]']### Assistant: The agent's job is to assist clients in obtaining the best possible legal result and guide them through the legal process with compassion and dignity. Today, the agent is reaching out to the user because they need assistance with office administration tasks at their law firm.
### Human: Agent: ['Dean Conzaman', 'Experienced multi-unit operator with a demonstrated results history of working in the hospitality industry. Strong operations professional. Experienced in fine and casual dining. Catering, food & beverage management, budgeting, financial analysis in operations both street side and airports.', 'Airport General Manager for SSP America at L.A.X.', 'SSP America', '[{"company":"SSP America","company_id":"ssp-america","industry":"Food and Beverage Services","location":"L.A.X","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"SSP America","title":"General Manager for business operations at L.A.X. in Terminal 1 and 6"}],"url":"https://www.linkedin.com/company/ssp-america"},{"company":"Quinn\'s Old Town Grill","company_id":null,"location":"","positions":[{"description":"","duration":"May 2013 Jul 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2016","start_date":"May 2013","subtitle":"Quinn\'s Old Town Grill","title":"Operations Partner"}],"url":""},{"company":"Lucca Café and Wine Bar/ Provenance Restaurant","company_id":null,"location":"Irvine California","positions":[{"description":"","duration":"Apr 2012 May 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2016","start_date":"Apr 2012","subtitle":"Lucca Café and Wine Bar/ Provenance Restaurant","title":"Partner"}],"url":""},{"company":"Daphne\'s California Greek Cafes","company_id":"daphne%27s-greek-cafe","location":"","positions":[{"description":"Regional Director for Southern California","duration":"Apr 2008 May 2012 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2012","start_date":"Apr 2008","subtitle":"Daphne\'s California Greek Cafes","title":"Regional Director"}],"url":"https://www.linkedin.com/company/daphne%27s-greek-cafe"},{"company":"Ruby\'s Diner","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Apr 2008 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2008","start_date":"Jan 1999","subtitle":"Ruby\'s Diner","title":"Director of Operations"}],"url":""},{"company":"Tony Roma\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Tony Roma\'s","title":"Regional Manager"}],"url":""},{"company":"Specialty Restaurants","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1983 Jun 1988 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jun 1988","start_date":"Mar 1983","subtitle":"Specialty Restaurants","title":"Regional Manager"}],"url":""}]', '["“Dean Conzaman and I met when he and I worked for Coco\'s Restaurants in the late 90s. We became friends soon after that. Dean is always a strong, professional presence wherever he works. I enjoyed working for him during my years at Coco\'s and he\'s been super helpful whenever I\'ve asked. Dean has always been the guy who steps up and gets it done. A value-add resource no matter the challenge.”","“Besides performing well at his position as Regional Manager, I find Dean to be very organized, helpful, friendly and reliable. He has never hesitated to help me out or offer his expertise in any situation. Dean was constantly available for any questions or concerns I may have had and he was excellent at giving direction in any instance. In addition, our mutual colleagues and team members have had nothing but good things to say about him. He was very well liked and well respected among the Daphnes team, and it was truly a pleasure to work alongside of him.”"]'] User: ['Carlos Cano', "Restaurant professional with extensive experience in all aspects of the Food and Beverage industry, the Houston area. Career objective: to benefit an organization that can use a motivated, experienced professional who can lead, promote, control and develop a profitable and outstanding hospitality and food and beverage business in which I am committed to fulfill company and guests' expectations with excellent customer service while always maximizing profits and minimizing operational costs. Specialties: Read, write and speak fluent Spanish, Practical knowledge of problem solving and decision making, wide knowledge of quality service, safety and sanitation, human resource development, numerous administrative and financial responsibilities. Knowledge of restaurant computers and software systems-Microsoft, Excel.", 'Restaurant industry professional with a sharp focus on hospitality, food, and people.', 'HMSHost International', '[{"company":"HMSHost International","company_id":"hmshostinternational","industry":"Hospitality","location":"","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jul 2018","subtitle":"HMSHost International","title":"Food And Beverage Operations Manager"}],"url":"https://www.linkedin.com/company/hmshostinternational"},{"company":"la Madeleine Country French Cafe","company_id":"la-madeleine","location":"","positions":[{"description":"Assist in the implementation of standard guidelines for the restaurant successful daily operations. Maintain a positive environment to exceed guest expectations and employee retention, labor control, inventory, hiring, training and developing of associates. Assist in the implementation of standard guidelines for the restaurant successful daily operations. Maintain a positive environment to exceed guest expectations and employee retention, labor control, inventory, hiring, training and developing of associates.","duration":"Jun 2014 Oct 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2016","start_date":"Jun 2014","subtitle":"la Madeleine Country French Cafe","title":"Associate Manager"}],"url":"https://www.linkedin.com/company/la-madeleine"},{"company":"Golden Corral","company_id":"golden-corral","location":"Houston, Tx.","positions":[{"description":"-Plan, direct and coordinate non-management personal and operations-Communicates with employees, customers, vendors, and concept personnel for various purposes-Walks through all restaurant areas to monitor and create a positive employee environment and guest experience-Operates a computer and associated software (MS Office, Excel) and computerized cash register -Plan, direct and coordinate non-management personal and operations-Communicates with employees, customers, vendors, and concept personnel for various purposes-Walks through all restaurant areas to monitor and create a positive employee environment and guest experience-Operates a computer and associated software (MS Office, Excel) and computerized cash register","duration":"2011 Apr 2014 3 years","duration_short":"3 years","end_date":"Apr 2014","start_date":"2011","subtitle":"Golden Corral","title":"Associate Manager"}],"url":"https://www.linkedin.com/company/golden-corral"},{"company":"Luby\'s","company_id":"luby%27s","location":"Spring Cypress, Tx.","positions":[{"description":"-Maintain highest level of food safety and sanitation-Monitor profitable levels of food and labor costs-Investigate/resolve service/food quality complaints -Maintain highest level of food safety and sanitation-Monitor profitable levels of food and labor costs-Investigate/resolve service/food quality complaints","duration":"May 2008 Jun 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2011","start_date":"May 2008","subtitle":"Luby\'s","title":"Manager"}],"url":"https://www.linkedin.com/company/luby%27s"},{"company":"The Cheesecake Factory","company_id":"the-cheesecake-factory","location":"The Woodlands, Tx.","positions":[{"description":"-Responsible for non-management personal and operations/food service-Coordinate employee schedules/train and develop FOH staff-Regulate budget -Responsible for non-management personal and operations/food service-Coordinate employee schedules/train and develop FOH staff-Regulate budget","duration":"Dec 2005 Mar 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2008","start_date":"Dec 2005","subtitle":"The Cheesecake Factory","title":"Manager"}],"url":"https://www.linkedin.com/company/the-cheesecake-factory"},{"company":"The Olive Garden Italian Restaurant.","company_id":"darden","location":"City of Industry, California.","positions":[{"description":"-Monitor food, beverage and labor costs-Recruit, train and develop new staff-Effectively create a fun and high-energy atmosphere that generates a positive word of mouth -Monitor food, beverage and labor costs-Recruit, train and develop new staff-Effectively create a fun and high-energy atmosphere that generates a positive word of mouth","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"The Olive Garden Italian Restaurant.","title":"Culinary/sales/service manager"}],"url":"https://www.linkedin.com/company/darden"},{"company":"EL TORITO RESTAURANT","company_id":"el-torito-restaurant","location":"Pasadena, California","positions":[{"description":"Bartender / lead Bartender / Certified Trainer / Bar Manager / Service Manager / Local Marketing Manager-Inventory control and beverage purchasing-Winner of beverage contest \\"SUMMER BEVERAGE MENU\\". Bartender / lead Bartender / Certified Trainer / Bar Manager / Service Manager / Local Marketing Manager-Inventory control and beverage purchasing-Winner of beverage contest \\"SUMMER BEVERAGE MENU\\".","duration":"1990 1998 8 years","duration_short":"8 years","end_date":"1998","start_date":"1990","subtitle":"EL TORITO RESTAURANT","title":"Bar Manager"}],"url":"https://www.linkedin.com/company/el-torito-restaurant"}]', '["Andrew Dushman “Carlos is an extremely hard worker who is eager to learn. He has good attention to detail and a strong sense of urgency. ”","davies kenyide “should in case you need a loan, contact Mrs.Tracy LECHNER. She understands our feelings and grant loan to serious people who need loan or funding. contact her now: tracy.lechner@yahoo.com”"]']### Assistant: The agent's job is to manage food and beverage operations at L.A.X., and today the user is reaching out to the agent because they need assistance in developing a profitable and outstanding hospitality and food and beverage business.
### Human: Agent: ['Kari Blanks', 'Experienced Executive Search Consultant specializing in Human Resources and Administrative placement nationwide. My team has a specific focus on Human Resources & Administrative direct hire placement. Addison combines a national network and localized service for broad reach with a personal touch. We are solutions-focused and ready to learn about the custom needs of both our clients and candidates. Addison Group has made both "Best of Staffing" lists for Candidates and Clients several years in a row! These awards, presented in partnership with CareerBuilder, are the nation\'s only client and candidate satisfaction awards that recognizes exceptional talent service within the staffing and recruiting industry.', 'Senior National Executive Search Consultant - Human Resources & Administrative', 'Addison Group', '[{"company":"Addison Group","company_id":"addisongroup","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"2021 Rookie of the Year \| Direct Hire Division Nationwide","duration":"Dec 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Addison Group","title":"Senior Consultant"},{"description":"","duration":"Nov 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Addison Group","title":"Consultant"}],"url":"https://www.linkedin.com/company/addisongroup"},{"company":"STAPLEGUN","company_id":"staplegun","location":"Oklahoma City Metropolitan Area","positions":[{"description":"","duration":"Mar 2020 Nov 2020 9 months","duration_short":"9 months","end_date":"Nov 2020","start_date":"Mar 2020","subtitle":"STAPLEGUN","title":"Account Executive"}],"url":"https://www.linkedin.com/company/staplegun"},{"company":"Southern Glazer\'s Wine & Spirits","company_id":"southern-wine-&-spirits","location":"","positions":[{"description":"","duration":"Sep 2018 Mar 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2020","start_date":"Sep 2018","subtitle":"Southern Glazer\'s Wine & Spirits","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/southern-wine-&-spirits"},{"company":"Reynolds Consumer Products","company_id":"reynolds-consumer-products-inc","location":"","positions":[{"description":"Nationwide contest winner with over 10,000 applicants. Traveled to Dallas, Austin, Nashville, Memphis, and Kansas City to eat BBQ and document my experience with pictures and blogs for the Reynolds Wrap website. Nationwide contest winner with over 10,000 applicants. Traveled to Dallas, Austin, Nashville, Memphis, and Kansas City to eat BBQ and document my experience with pictures and blogs for the Reynolds Wrap website.","duration":"Sep 2018 Oct 2018 2 months","duration_short":"2 months","end_date":"Oct 2018","start_date":"Sep 2018","subtitle":"Reynolds Consumer Products","title":"Chief Grilling Officer"}],"url":"https://www.linkedin.com/company/reynolds-consumer-products-inc"}]', '["Mitchell Thomas “Was a pleasure working with Kari. From the start of the first call to present day (she still check in), she made the experience pleasurable for me. Best of luck to you Kari and look forward to seeing great things from you!”","Chris Lazzerini “I cannot say enough about my experience working with Kari. From the jump I was so completely taken care of. She found me for an amazing opportunity, kept me informed during the entire process, answered questions, gathered information, coached, guided, and set me up for success the entire way. I can\'t imagine how anything could have been better.”"]'] User: ['Christina Godfrey SHRM-CP', 'Accomplished and results driven HR professional to empower a people first culture.', 'Human Resource Manager at VT Industries', 'VT Industries', '[{"company":"VT Industries","company_id":"vt-industries","industry":"Wholesale Building Materials","location":"Neenah, Wisconsin, United States","positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"VT Industries","title":"Human Resource Manager"}],"url":"https://www.linkedin.com/company/vt-industries"},{"company":"Community First Credit Union - Appleton Wisconsin","company_id":"community-first-credit-union-appleton-wisconsin","location":"Neenah","positions":[{"description":"","duration":"Mar 2018 Jun 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2021","start_date":"Mar 2018","subtitle":"Community First Credit Union - Appleton Wisconsin","title":"Human Resources"}],"url":"https://www.linkedin.com/company/community-first-credit-union-appleton-wisconsin"},{"company":"Crown Cork and Seal","company_id":null,"location":"Oshkosh, Wisconsin Area","positions":[{"description":"Human Resource Business Partner that serves in strategic support of the overall business objectives with focus on employee engagement, talent management, employee and industrial relations, talent acquisitions and training development. Human Resource Business Partner that serves in strategic support of the overall business objectives with focus on employee engagement, talent management, employee and industrial relations, talent acquisitions and training development.","duration":"Jun 2017 Mar 2018 10 months","duration_short":"10 months","end_date":"Mar 2018","start_date":"Jun 2017","subtitle":"Crown Cork and Seal","title":"Human Resources"}],"url":""},{"company":"Oshkosh Door Company","company_id":"oshkosh-door-company","location":"Oshkosh, Wisconsin Area","positions":[{"description":"• Subject matter expert in recruiting processes and initiatives, and a facilitator to develop requirements and proposed staffing solutions • Create high performing strategies and executable solutions to support organizational design, talent management, leadership development and employee engagement• Champion successful company-wide safety culture initiatives• Conduct investigations and counsel supervisors on employee relation issues• Communicate and support changes in personnel HR policies and procedures","duration":"Feb 2015 Feb 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2017","start_date":"Feb 2015","subtitle":"Oshkosh Door Company","title":"Human Resource Manager, Talent and Safety"}],"url":"https://www.linkedin.com/company/oshkosh-door-company"},{"company":"Muza Metal Products","company_id":"muza-metal-products","location":"Oshkosh, Wisconsin Area","positions":[{"description":"• Full cycle recruitment of exempt and non-exempt positions• Collaborated with plant manager and supervisors to determine staffing needs and selection processes• Processed timekeeping administration and payroll for 280 employees . Human Resource Policies and Procedures Administration• Conducted investigations and counseled supervisors on employee relation issues• Coordinated all plant-wide safety efforts and facilitated OSHA compliance and record keeping • Full cycle recruitment of exempt and non-exempt positions• Collaborated with plant manager and supervisors to determine staffing needs and selection processes• Processed timekeeping administration and payroll for 280 employees . Human Resource Policies and Procedures Administration• Conducted investigations and counseled supervisors on employee relation issues• Coordinated all plant-wide safety efforts and facilitated OSHA compliance and record keeping","duration":"Aug 2013 Feb 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2015","start_date":"Aug 2013","subtitle":"Muza Metal Products","title":"Human Resource Generalist"}],"url":"https://www.linkedin.com/company/muza-metal-products"},{"company":"Oshkosh Door Company","company_id":"oshkosh-door-company","location":"Oshkosh, Wisconsin Area","positions":[{"description":"• Guided and advised management in developing strategic plans for organizational and staffing issues• Collaborated with supervisors and leadership on continuous improvement of manufacturing facility with weekly production meetings• Administered employee benefits by providing guidance during new hire orientations, open enrollment, and employee benefits requests• Re-invented and implemented employee relations activities to increase engagement • Facilitator of all plant-wide safety efforts and monthly Safety Steering Committee meetings","duration":"Jun 2011 Aug 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2013","start_date":"Jun 2011","subtitle":"Oshkosh Door Company","title":"Human Resource Generalist"}],"url":"https://www.linkedin.com/company/oshkosh-door-company"},{"company":"Clarity Care, Inc.","company_id":"clarity-care-inc.","location":"Oshkosh, Wisconsin Area","positions":[{"description":"• Full cycle recruitment for hourly and salaried health care positions • Maintained Applicant Tracking System (ABRA) • Supported benefits administration of Medical, Dental, Vision, Life and 403(b) providing guidance and educating employees on benefit policy and procedures• Assisted with annual Benefit open enrollment process by assembling rate sheets, benefits comparisons, and enrollment forms. Administrated WC claims and delivered data of metrics to management • Full cycle recruitment for hourly and salaried health care positions • Maintained Applicant Tracking System (ABRA) • Supported benefits administration of Medical, Dental, Vision, Life and 403(b) providing guidance and educating employees on benefit policy and procedures• Assisted with annual Benefit open enrollment process by assembling rate sheets, benefits comparisons, and enrollment forms. Administrated WC claims and delivered data of metrics to management","duration":"May 2008 Jun 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2011","start_date":"May 2008","subtitle":"Clarity Care, Inc.","title":"Human Resource Generalist"}],"url":"https://www.linkedin.com/company/clarity-care-inc."},{"company":"Computer Task Group","company_id":"ctginc","location":"Rochester, Minnesota Area","positions":[{"description":". Provided full cycle recruiting for complex and high level IT positions for Fortune 100 companies• Facilitator to develop requirements and proposed staffing solutions • Established and maintained consultative relationships with business management• Marketed CTG services to the local business market, job and trade shows . Provided full cycle recruiting for complex and high level IT positions for Fortune 100 companies• Facilitator to develop requirements and proposed staffing solutions • Established and maintained consultative relationships with business management• Marketed CTG services to the local business market, job and trade shows","duration":"Jul 1997 Aug 1999 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 1999","start_date":"Jul 1997","subtitle":"Computer Task Group","title":"IT Technical Recruiter"}],"url":"https://www.linkedin.com/company/ctginc"}]', '["Gene Miels “Christina is a first rate HR professional; intelligent, articulate, pleasant to work with and performs an astonishing high quantity of quality work seemingly effortlessly. I highly recommend Christina for any HR role, especially recruiting and retention, she gets it! ”","Tony Clementi “Few people have the opportunity to work with a Human Resources Professional as talented as Christina Godfrey. I have had the pleasure of hiring Christina twice in my career and each time it was the best hiring decision I ever made. She has an uncanny ability to balance a warm personal relationship with consistency and strategic thinking. Christina is beyond a self starter. She is able to see the future and plan and implement steps accordingly. It has been my honor to work alongside Christina. ”"]']### Assistant: The agent's job is to specialize in executive search for Human Resources and Administrative positions, and today, the agent is reaching out to the user because they need to discuss a potential HR management opportunity at the user's current company.
### Human: Agent: ['Nandita Bhat', 'I am a multi-disciplinary professional, a go-getter with a natural tendency to be detail oriented. I have worked in different disciplines as a planner, developer, tester, engineering/program/product manager and led projects through the ups and downs in different roles and capacities. I have successfully created frameworks for repeatable high impact problems to bring in internal efficiency and optimization (eg. validation maturity model). I have pursued art as a hobby and won multiple awards in art and enjoy experimenting in the traditional as well as digital art forms (https://nandb45.wixsite.com/nandita). Emirates Airlines bought the copyrights and printed my design in their membership cards; this painting now resides in their museum. I am currently experimenting with digital tools such as Adobe Fresco. I very much enjoy working in roles where I can utilize my experience in product planning, program execution and creatively use the specialized skills in validation, strategy, creative problem solving with an avenue to learn and grow. My core expertise is in the following areas:• Product Planning and strategy, roadmap development and establishing the customer voice and requirements, requirements management and business process development • Program/Product and People Management in terms of organizing, leading and managing from PLC, requirements, risks, process, schedule, resource/vendor aspects • SW Validation strategies; functional/system testing, test optimization & maturity model development, root cause analysis, Usability testing, User Experience • Framework development in terms of creating a model for high impact repeatable gaps to bring in internal efficiency in SW testing, Program Management and Strategic Planning • Abstract & Contemporary art in canvas and digital media using Adobe CC, GIMP and other open source tools', 'Product/Program Mgmt, PMP/UX certified, SW Validation, Visual Artist', 'Intel Corporation', '[{"company":"Intel Corporation","company_id":"intel-corporation","industry":"Semiconductor Manufacturing","location":null,"positions":[{"description":"Managing product requirements and providing customer requirements for different phases of the product life cycle. Evaluating business and customer needs, creating business cases and presenting in various forums to influence the roadmap for these products. • Currently own a server product portfolio for Cloud & Enterprise Segments.• Drove the development of Intel SW roadmaps for c-suite executive reviews for a 3-yr. horizon.• Drove a program with business process and software design changes which helped save ~$35M.","duration":"Jan 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Intel Corporation","title":"Product Manager"},{"description":"Led cross-functional projects in planning, execution, validation & UX. I have managed large-scale high-impact programs, risks, vendors, constraints and created and implemented processes & metrics with teams with different experience levels and executive authorities • Managed requirements, logistics and execution of a multi-million-dollar cross-geo program. • Managed 150 strategic business planning scenarios and reduced ~1.5 weeks/planning cycle.","duration":"Jan 2015 Jun 2019 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2019","start_date":"Jan 2015","subtitle":"Intel Corporation","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"Independent","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Achievements: • Copyrights of my design were bought by Emirates Airlines and it was printed in their Silver Cards: http://nandb45.wixsite.com/nandita/card. The painting resides in the Dubai Museum.Won the Best Abstract Art FALC Award in the Cupertino Fall Fest Oct 2019I like to experiment with various forms and techniques of painting with mixed media and digital tools using Adobe Creative Cloud and open source applications. My artwork can be seen at: http://nandb45.wix.com/nandita.","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Independent","title":"Fine Artist"}],"url":""},{"company":"Intel Corporation","company_id":"intel-corporation","location":null,"positions":[{"description":"• Led the usability, functional and conformance testing for Wireless Display for media streaming.• Drove the test team to develop, implement and review test plan/specification and test metrics.","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Intel Corporation","title":"SW Validation Architect"},{"description":"Job Wins: Increased Defect Removal Efficiency from 80% to 95%, reduced validation cycle time by 50% and increased optimization by 60%• Built and managed a team of 30 engineers in embedded systems and web application environments on server configuration, management, deployment, provisioning and backup software on 4 generations of Intel server platforms. • Responsibilities included SW validation, automation, hiring, performance and stake holder management.• Expertise in technologies related to servers, deployment and management software, virtualization, storage and mobile clients. • Managed outsourcing vendors and maintained schedules, risks for cross geo programs over multiple releases. • Focused on 3 main areas in this role:1. Enhancing product quality 2. Increasing project efficiency3. Team Development• Drove the budget and headcount planning activity for ~100 employee group.","duration":"2004 2013 9 years","duration_short":"9 years","end_date":"2013","start_date":"2004","subtitle":"Intel Corporation","title":"Software Engineer & Validation Manager (Data Center SW products)"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["Divya A L “I have known Nandita during my work at Intel and I was one of her direct reportees. She is one the best managers I\'ve known hitherto. She used to aid the team very well, in aspects that would ultimately meet the expectation from the validation team and beyond. She would most times create a win-win situation to bring out the best of both. The synergy of the team used to be always at high under her leadership. One trait that clearly distinguishes from the rest is that she carries a sincere attitude to identify, help and understand her team members\' interest and align them by opportunating them with suitable job roles. In short, she brings out the best in her team members.. I\'ve been very fortunate to have worked with her and wouldn\'t hesistate at all to team up with her again! Yes, she\'s been a role model to me! Cheers!”","Ravi PS “Glad to have worked with Nandita and her team for about 2 to 3years across various programmes. Nandita has always been very professional and a good manager to our engineers.In every project she has ensured she kept the motivation high and people delivered thier best. She is also quick to acknowledge contributions of her teams and created a feeling amongst teams that they would work for her wherever she went.”"]'] User: ['Anna Nandikonda', 'Experienced business analyst with more than 11 years of Utility industry experience and passionate technologist with progressive career in systems design and delivery, combined with an academic background with MS in Computer Science.', 'Senior Consultant at Infor', 'Infor', '[{"company":"Infor","company_id":"infor","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Infor","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/infor"},{"company":"Itineris","company_id":"itineris","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Feb 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Itineris","title":"Lead Functional Consultant"}],"url":"https://www.linkedin.com/company/itineris"},{"company":"Hansen Technologies","company_id":"hansen-technologies","location":"Tulsa, Oklahoma Area","positions":[{"description":"","duration":"May 2012 Feb 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2016","start_date":"May 2012","subtitle":"Hansen Technologies","title":"Sr.Business Analyst"}],"url":"https://www.linkedin.com/company/hansen-technologies"},{"company":"Direct Energy","company_id":"direct-energy","location":"tulsa, ok","positions":[{"description":"","duration":"May 2012 May 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2014","start_date":"May 2012","subtitle":"Direct Energy","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/direct-energy"},{"company":"Duke Energy","company_id":"duke-energy-corporation","location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Feb 2009 May 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2012","start_date":"Feb 2009","subtitle":"Duke Energy","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/duke-energy-corporation"},{"company":"LUCRUM, Inc.","company_id":"lucrum-inc.","location":"","positions":[{"description":"Business Analysis and Development Business Analysis and Development","duration":"Dec 2007 May 2012 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2012","start_date":"Dec 2007","subtitle":"LUCRUM, Inc.","title":"Sr. Consultant"}],"url":"https://www.linkedin.com/company/lucrum-inc."},{"company":"The David J Joseph Company","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Jan 2008 Nov 2008 11 months","duration_short":"11 months","end_date":"Nov 2008","start_date":"Jan 2008","subtitle":"The David J Joseph Company","title":"Business Systems Analyst"}],"url":""},{"company":"Procter & Gamble","company_id":"procter-and-gamble","location":"Cincinnati,Ohio","positions":[{"description":"","duration":"Mar 2007 Dec 2007 10 months","duration_short":"10 months","end_date":"Dec 2007","start_date":"Mar 2007","subtitle":"Procter & Gamble","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/procter-and-gamble"},{"company":"SARAM SOLUTIONS INC","company_id":"saram-solutions-inc","location":"Aurora, IL","positions":[{"description":"","duration":"Jan 2007 Feb 2007 2 months","duration_short":"2 months","end_date":"Feb 2007","start_date":"Jan 2007","subtitle":"SARAM SOLUTIONS INC","title":"Software Developer"}],"url":"https://www.linkedin.com/company/saram-solutions-inc"},{"company":"INCCRRA","company_id":null,"location":"Bloomington/Normal, Illinois Area","positions":[{"description":"","duration":"Sep 2006 Dec 2006 4 months","duration_short":"4 months","end_date":"Dec 2006","start_date":"Sep 2006","subtitle":"INCCRRA","title":"Software Developer"}],"url":""},{"company":"Illinois State University","company_id":"illinois-state-university","location":"Normal, Illinois","positions":[{"description":"","duration":"Aug 2006 Dec 2006 5 months","duration_short":"5 months","end_date":"Dec 2006","start_date":"Aug 2006","subtitle":"Illinois State University","title":"Software Programmer"}],"url":"https://www.linkedin.com/company/illinois-state-university"},{"company":"Alcatel-Lucent","company_id":"nokia","location":"Lisle, Illinois","positions":[{"description":"","duration":"May 2006 Jul 2006 3 months","duration_short":"3 months","end_date":"Jul 2006","start_date":"May 2006","subtitle":"Alcatel-Lucent","title":"SAP Integration Tester"}],"url":"https://www.linkedin.com/company/nokia"}]', '["Subidhya Wagley “I had the pleasure of working with Anna on a large project at Duke-Energy. Her knowledge of gathering the requirements together with her in-depth knowledge of testing and writing Oracle PL/SQL queries made her a valuable member of the team. I also admired her precise manner of following up on the issues, always on time and always done the right way! She would be a valuable asset for any company, I highly recommend her.”","Jeanne Hand, PMP, PSM1 “I worked with Anna for several years on the Smart Grid project at Duke Energy. As an Analyst, she was always professional and courteous, yet was rigorous in following up on issues as they surfaced. She had a firm grasp on any problems that came up and was very thorough in her approach to understanding and testing of requirements. She is easy-going and would be an asset to any project team.”"]']### Assistant: The agent's job is to manage product requirements and provide customer requirements for different phases of the product life cycle, and today the user is reaching out to the agent because they need assistance in gathering requirements for a new utility industry project.
### Human: Agent: ['Shaun Deely, CBCP', 'Experienced Business Continuity Professional with expertise in managing teams and individuals, policy creation, program development, software implementation and crisis management.', 'Sr. Business Continuity Consultant at Aflac', 'Aflac', '[{"company":"Aflac","company_id":"aflac","industry":"Insurance","location":"Remote worker","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Aflac","title":"Sr. Business Continuity Consultant"}],"url":"https://www.linkedin.com/company/aflac"}]', '["Deseré Cardona - Marut, MBCP, CCRP “I have worked side by side with Shaun Deely for the last two years. I can honestly say he is a great team mate and a pleasure to work with. He is dedicated, proactive and responsible. I have been constantly impressed with his attention to detail, his auditing and compliance capabilities and his project management skills. He is a leader and a team player. He is articulate and responsive. He works well under pressure and is a dedicated program manager. I would recommend hiring him to anyone and I would gladly jump at the opportunity to work with him again. ”","Daniel Minter “Shaun and I worked together at eTrade for over a year. Shaun’s professionalism and attention to detail made him a real leader on our team. Shaun’s experience in dealing with crisis events in the UK and abroad further round out his world class business continuity acumen. I highly recommend Shaun for anyone looking to build a highly effective BC organization.”"]'] User: ['Isabel De Almeida', 'Experienced insurance professional with expertise in the property and casualty and health insurance products. 31 years experience in the industry mostly construction.', 'Sr Commercial Account Manager/Account Executive', 'SAS Insurance Agency Inc', '[{"company":"SAS Insurance Agency Inc","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"SAS Insurance Agency Inc","title":"Sr Commercial Account Manager/Account Executive"}],"url":""},{"company":"AssuredPartners/The Insurance Centers","company_id":"assuredpartners-cranford","location":"Cranford, NJ","positions":[{"description":"","duration":"Mar 2019 Jul 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2020","start_date":"Mar 2019","subtitle":"AssuredPartners/The Insurance Centers","title":"Marketing Executive"}],"url":"https://www.linkedin.com/company/assuredpartners-cranford"},{"company":"Global Indemnity Insurance Agency Inc","company_id":null,"location":"Newark, NJ","positions":[{"description":"","duration":"Dec 2013 Mar 2019 5 years 4 months","duration_short":"5 years 4 months","end_date":"Mar 2019","start_date":"Dec 2013","subtitle":"Global Indemnity Insurance Agency Inc","title":"Manager"}],"url":""},{"company":"Suydam Insurance Agency, LLC","company_id":"suydam-insurance-agency-llc","location":"Somerset, New Jersey","positions":[{"description":"","duration":"Mar 2013 Dec 2013 10 months","duration_short":"10 months","end_date":"Dec 2013","start_date":"Mar 2013","subtitle":"Suydam Insurance Agency, LLC","title":"Director Of Marketing and Renewal Operations"}],"url":"https://www.linkedin.com/company/suydam-insurance-agency-llc"},{"company":"Kore Insurance Holdings, LLC","company_id":"kore-insurance-holdings","location":"Livingston, NJ","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Kore Insurance Holdings, LLC","title":"Sr. Account Manager"}],"url":"https://www.linkedin.com/company/kore-insurance-holdings"},{"company":"Phoenix Insurance Group","company_id":"phoenix-insurance-group","location":"Chester, NJ","positions":[{"description":"","duration":"2005 Feb 2012 7 years","duration_short":"7 years","end_date":"Feb 2012","start_date":"2005","subtitle":"Phoenix Insurance Group","title":"Commercial Account Executive"}],"url":"https://www.linkedin.com/company/phoenix-insurance-group"},{"company":"AssuredPartners/The Insurance Centers","company_id":"assuredpartners-cranford","location":"Clark, NJ","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"AssuredPartners/The Insurance Centers","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/assuredpartners-cranford"},{"company":"Global Indemnity Insurance Agency","company_id":null,"location":"Metuchen, NJ","positions":[{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Global Indemnity Insurance Agency","title":"Commercial Account Manager"}],"url":""},{"company":"O\'Gorman & Young Inc. G.R. Murray","company_id":"o%27gorman-&-young-inc-g-r-murray","location":"Chatham, NJ","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"O\'Gorman & Young Inc. G.R. Murray","title":"Commercial Account Manager"}],"url":"https://www.linkedin.com/company/o%27gorman-&-young-inc-g-r-murray"},{"company":"Pilgrim Insurance Agency","company_id":null,"location":"Lyndhurst, NJ","positions":[{"description":"","duration":"1989 1997 8 years","duration_short":"8 years","end_date":"1997","start_date":"1989","subtitle":"Pilgrim Insurance Agency","title":"Commercial Lines Assistant"}],"url":""}]', '["Leo Travers, CIC “I was for a time a colleague of Isabel and was impressed by her thoughtfulness and intelligence and grace under pressure. She never lost track of her goal to do a good job for the client and work for excellent insurance. I feel confident that she can face a challenge and never lose track of an ability to calm and deal with people. She helped me and she helped others, and in that way she is a very selfless person. It is good to work in the same field as someone like Isabel. Leo Travers”","James Costello “We have used Isabel and her firm for all of our insurance needs since our firm was established 12 years ago. We greatly value her expertise and outstanding service, and frequently recommend her and her firm to our clients for all of their insurance needs.”"]']### Assistant: The agent's job is to provide business continuity consulting services. Today, the agent is reaching out to the user because they need to discuss insurance coverage for the user's construction projects and ensure business continuity in case of any unforeseen events.
### Human: Agent: ['Olga Ward', 'I use cutting edge technology to train the brains for the discovery of what our brains are capable of. I offer in-office sessions in my Beaverton, Oregon office, provide home neurofeedback services as well as promote neurofeedback equipment sales to other professionals. I am open to client referrals and professional connections and collaborations. Please check out www.BeavertonNeurofeedback.com', 'Neurofeedback practitioner and neurOptimal® rep. I use advanced brain training technology to improve sleep, reduce anxiety, and more. BeavertonNeurofeedback.com', 'Beaverton Neurofeedback', '[{"company":"Beaverton Neurofeedback","company_id":"beaverton-neurofeedback","industry":"Alternative Medicine","location":"Beaverton, OR","positions":[{"description":"Your brain is capable of optimal functioning, but when your central nervous system is off kilter your brain operates inefficiently. Symptoms of a less than optimally functioning central nervous system can include: memory problems, poor performance on tasks, difficulty sleeping, feeling low or sad, difficulty paying attention, overactivity, feeling anxious, addictions, headaches, catching colds and infections, irritability, feeling stressed and overwhelmed.Though NeurOptimal is not a medical treatment for illnesses, many people have experienced relief from physical, mental, and emotional symptoms. Athletes, business professionals, students, and musicians have also experienced enhanced performance.","duration":"Apr 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Apr 2018","subtitle":"Beaverton Neurofeedback","title":"Neurofeedback Practitioner/NeurOptimal sales representative"}],"url":"https://www.linkedin.com/company/beaverton-neurofeedback"}]', '["Janet Kindschuh, DPT “I highly recommend Olga and her Beaverton Neurofeedback practice. She is very knowledgeable about neurofeedback, explains the process in an understandable way, and is constantly learning and growing. Neurofeedback is an incredible modality that can supplement therapy and facilitate healing in many realms. Olga is very passionate about what she does and excels as a private business owner. I am honored and privileged to know her and have her in my network of rehab professionals and friends.”","Kevin McWhirter “I was skeptical at first about trying Neurofeedback, but after 2 sessions I find myself more focused, alert, and organized. The treatments are very relaxing, calming, and non-threatening. I highly recommend that you try out the process with Olga, you have nothing to lose but fog brain, and squirrel syndrome. ”"]'] User: ['Dr. Jane Fresne, Naprapath', 'Doctor of Naprapathy, Neurofeedback (EEG biofeedback), Zyto nutritional scan, Evox emotional reframing. Reiki Energy Practitioner, Los Angeles, Ca.Naprapathic manipulation aligning the body through soft tissue release including spinal adjustment, pain relief, joint impingement release, and nutritional counseling.Neurofeedback brain trainings are effective addressing depression, anxiety, addiction, ADD, ADHD, autism, traumatic brain injury, stroke, environmental toxicity/chemical brain injury, PTSD, OCD, aging brain. Specialties: Naprapath:Connective tissue specialist, Neurofeedback, Nutritional counseling, Reiki Master/Teacher, Shamanism as studied in Peru, Zyto meridian/nutritional scan, Evox emotional reframing, raw food preparation classes, Cleansing classes. Virtual and phone sessions available!', 'Naprapathic Connective Tissue, Neurofeedback, Biofeedback Frequency, Evox Emotional Reframe, Zyto Health Scan, Reiki', 'Dr. Jane Fresne, D.N.', '[{"company":"Dr. Jane Fresne, D.N.","company_id":null,"location":null,"positions":[{"description":"Neurofeedback: Neurofeedback, also known as EEG biofeedback, is a non-invasive technique used to help the brain self-regulate. Using sensors and special software, brain activity is measured and reflected back through a video display. When we allow the brain to see its own activity, it can then adjust itself for better physical and mental performance. Nothing is ever transferred into the brain, instead recording and feeding back information found within the EEG. http://eeginfo.com/research/index.jsp","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Dr. Jane Fresne, D.N.","title":"Neurofeedback"},{"description":"Reframe your perceptions for emotional wellnessAnother area of technology that ZYTO has pioneered is perception reframing. The frequencies in your voice reveal your subconscious perception about a topic, and ZYTO perception reframing technology is able to create a voice map of those frequencies to determine what’s “missing” compared to the ideal perception. The software then allows you to subconsciously absorb that information to help you reframe a perception.Since perceptions play such a prominent role in your life, reframing them can result in improvements in relationships, performance, and overall happiness. And because emotional and physical health both influence and are influenced by each other, Dr. Fresne combines ZYTO scanning with perception reframing to assist clients in a more holistic way.","duration":"Jul 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jul 2010","subtitle":"Dr. Jane Fresne, D.N.","title":"Evox Emotional Reframing"},{"description":"The core of ZYTO technology is biocommunication scanning. By measuring your body for galvanic skin response, a ZYTO scan can determine which nutritional supplements, foods, oils, or services your body is most biologically coherent with. The more primitive form of this technology is referred to as electrodermal screening (EDS), but biocommunication scanning has advanced EDS by providing more accurate measurements, an expansive list of items to scan for, and advanced scanning options, among other things.What it all adds up to is a more personalized experience for you when you get a scan from Dr Jane Fresne, D.N. These individualized results will help you make decisions that can positively impact your physical health.","duration":"Jul 2005 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Jul 2005","subtitle":"Dr. Jane Fresne, D.N.","title":"Zyto Health Assessment"},{"description":"Dr. Fresne, D.N. is a licenced doctor of Naprapathy practicing Neurofeedback in Los Angeles, Ca. As a Naprapath, Dr. Fresne re-aligns and adjusts skeletal and soft tissue imbalances in the body which cause pain. Neurofeedback: Dr. Fresne, D.N. received training at EEG Institute, L.A. eeginfo.com. These brain trainings are effective addressing depression, anxiety, addiction, ADD, ADHD, autism, migraine, insomnia, TBI, stroke, environmental toxicity/chemical brain injury, PTSD, OCD, aging brain and more. Dr. Fresne facilitates Zyto scans which will give a detailed account of which supplements are needed by the body at that time using a hand cradle. A report is produced of the meridian and organ stressors. https://www.zyto.com. She also facilitates Evox emotional perception reframing which helps every area of one\'s life as the sensor hears imbalances in the voice and returns improved frequencies within minutes also with charts showing the improvement. Jane Fresne, D.N. is a Reiki practitioner and teacher, balancing the subtle energy and is studying, practicing and teaching Shamanism as learned in Peru.","duration":"Sep 2004 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"Sep 2004","subtitle":"Dr. Jane Fresne, D.N.","title":"Naprapath"}],"url":""}]', '["“I first met Jane when she was studying Naprapathy. Even then, I could tell that she was a natural and gifted healer. After she graduated and opened her practice I went to her for a problem I was having with the rotator cuff in my shoulder. My initial impression of Jane was correct-she is an amazing healer and produced amazing results from the first session and I left her office with almost no pain. I appreciate that she determines and treats the source of the problem, not just the symptoms. I mentioned to her that I seemed to be in a rut in my business and emotionally. She delved into helping me in those areas with her boundless enthusiasm and knowledge and helped me get \\"unstuck.\\" She really stuck with me and with her help I have had prodigious results. I have a very busy schedule and I try not to waste time-I\'m really looking forward to my appointment with her tomorrow and that\'s as high a recommendation as I can give.”","“Jane helped us at a public fund raiser for our State Representative at that time, Dan Burke. In a back yard barbque we offered Naprapathic treatments to members of city government. It was a beautiful, and sunny afternoon and our efforts were appreciated.”"]']### Assistant: The agent's job is to offer neurofeedback services and promote neurofeedback equipment sales to professionals, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of neurofeedback and holistic healing.
### Human: Agent: ['Gurpreet (Guri) B.', 'Adding substantial value to an organization by leveraging my strong interpersonal and technical skills in achieving business goals by helping companies modernize and innovate. Key Skills - Leadership & mentoring - Communication skills - Technical understanding - Negotiation skills - ERP & Digital Transformation - Mobile Strategy - Project and People management - Cost optimization & Cloud first strategy - Experience in working with internal and external agencies (both onshore and offshore) - Divestiture and M&A experience - Hands on leader - Ability to influence cross-functional teams to work in harmony and achieve a common goal', 'IT leadership and Digital Transformation - Healthcare, Pharma, Clinical Trials, Manufacturing, Education, Government.', 'Syneos Health (Previously INC Research/inVentiv Health)', '[{"company":"Syneos Health (Previously INC Research/inVentiv Health)","company_id":"syneos-health","industry":"Pharmaceuticals","location":"Morrisville NC","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Syneos Health (Previously INC Research/inVentiv Health)","title":"Sr. Director - Corporate Solutions Technology"}],"url":"https://www.linkedin.com/company/syneos-health"}]', '["Walter White Jr., CGCIO “Guri is a strong resource for any project that he works on. He always does his best work and will go above and beyond.”","Danny Kidd “Guri is a talented, well balanced, results driven individual, who always put the company first. RPG is lucky to have him on board and heading up our DBAs.”"]'] User: ['Blake Kleppe', 'Medicare Planning; Medicare Supplements; Life Insurance; Wills & Trusts; Legacy and Gift Planning', 'President at Medigap Online Inc.', 'Medigap Online Inc.', '[{"company":"Medigap Online Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Medigap Online Inc.","title":"President"}],"url":""},{"company":"Valued Retirement Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Nov 2013","subtitle":"Valued Retirement Solutions","title":"Owner"}],"url":""},{"company":"Bankers Life and Casualty Company","company_id":"bankers-life-and-casualty","location":"Sarasota, Florida Area","positions":[{"description":"","duration":"Dec 2010 Nov 2013 3 years","duration_short":"3 years","end_date":"Nov 2013","start_date":"Dec 2010","subtitle":"Bankers Life and Casualty Company","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/bankers-life-and-casualty"},{"company":"Ballroom Dance","company_id":null,"location":"","positions":[{"description":"- Founding professional and manager in a Ballroom Dance studio.- Set up systems and processes to manage sales, account management, and financial performances.- Actively participated in the marketing planning and adverstising.- Established sales process to increase and stabalize new client retention. - Founding professional and manager in a Ballroom Dance studio.- Set up systems and processes to manage sales, account management, and financial performances.- Actively participated in the marketing planning and adverstising.- Established sales process to increase and stabalize new client retention.","duration":"Mar 2009 Nov 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2010","start_date":"Mar 2009","subtitle":"Ballroom Dance","title":"Small Business Entrepreneur / Professional Ballroom Dancer"}],"url":""},{"company":"Comverse","company_id":"mavenir","location":null,"positions":[{"description":"Prepared and analyzed Key Performance Indicators for weekly operational reviews, as well as for monthly/quarterly executive reviews.Founding member of our Penalty Reduction Team, providing the inputs and metrics to allow us to forecast and minimize owed penalties.Provided regional performance numbers for our Business Scorecard.Focal point for all of our Customer Satisfaction processes, from collection of feedback, to our Lessons Learned and Corrective Action Plans.","duration":"Aug 2008 Mar 2009 8 months","duration_short":"8 months","end_date":"Mar 2009","start_date":"Aug 2008","subtitle":"Comverse","title":"Planning & Control"},{"description":"","duration":"Sep 2004 Mar 2009 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2009","start_date":"Sep 2004","subtitle":"Comverse","title":"Planning & Control"},{"description":"An originating member of a new Business Unit, for Process Integration and Strategic Metrics Improvement, within Comverse Americas Service organization, defined the scope, structure and goals of the group.Owned Process re-designs and Integration for consolidation of call centers to allow strategic ability to support our customers better.Utilized Metrics and gap analysis to identify new systems and tools that improved the experience and level of service provided to our customers.Worked with system project managers to make sure the functional business requirements were present in the systems designs.","duration":"Feb 2006 Aug 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2008","start_date":"Feb 2006","subtitle":"Comverse","title":"Service Analyst"},{"description":"Answer and respond to customer calls as first line of support.Enter and route Service Requests to appropriate tier of support.Owned process redesign, process improvements, process documentation and implementation.Key user for new application implementations (e.g. Oracle CRM) responsible for gaining expertise in the functionality, testing business and process scenarios, training, and post implementation support.Trained new and existing call center staff on processes and best practices.","duration":"Jan 2005 Feb 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2006","start_date":"Jan 2005","subtitle":"Comverse","title":"Call Center Technical Lead"},{"description":"Tested and reconfigured drives to meet customer specifications during an upgrade of their systems.Tested customer Returned Materials and assessed whether they were functioning correctly or defined the fault. Acted as backup for Shipping and Receiving activities.Experienced with Oracle Order Management (OM) and meeting tight customer timelines.Project lead for inventory control and analysis activities.","duration":"Sep 2004 Jan 2005 5 months","duration_short":"5 months","end_date":"Jan 2005","start_date":"Sep 2004","subtitle":"Comverse","title":"Operations Engineer"}],"url":"https://www.linkedin.com/company/mavenir"},{"company":"Comverse Network Systems","company_id":"comverse-network-systems","location":"","positions":[{"description":"","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Comverse Network Systems","title":"Planning & Control Analyst"}],"url":"https://www.linkedin.com/company/comverse-network-systems"},{"company":"SOL Corporation","company_id":null,"location":"","positions":[{"description":"Managed inventory, shipping and receiving for a small manufacturing company.Supervised product installations. Managed inventory, shipping and receiving for a small manufacturing company.Supervised product installations.","duration":"Jan 2004 Sep 2004 9 months","duration_short":"9 months","end_date":"Sep 2004","start_date":"Jan 2004","subtitle":"SOL Corporation","title":"Manufacturing Operations Manager"}],"url":""}]', '["Lev Kaufman “I worked with Blake for about 2-3 years in Customer Services department covering North America major customers. Blake was always very cooperative, put great attention to our needs, was flexible to changes, very professional and efficient. I appreciate a lot collegues like Blake - responsive, accurate, reliable, loyal. It is a pleasure to cooperate with a person with great both professional approach and personality. He is very valuable for the organization and I truly recommend him to everyone.”","Bill Barrasso “I worked with Blake for several years and he is a very reliable business partner. Many times, he can anticipate what is needed from the teams he supports and pro-actively provides the required data. As we were defining our reporting needs to support a new organizational structure, Blake helped us to consolidate multiple requests into a cohesive reporting format. He helped to reduce redundancy and provided a clear representation of the metrics and Key Performance Indicators that we needed to report regularly. Even under pressure, Blake was very calm and methodical in his approach to meeting our needs and those of his other demanding internal customers. I appreciated Blake\'s efforts on behalf of my team and would recommend him to any organization that needs a solid guy to help stabilize their information management functions.”"]']### Assistant: The agent's job is to provide IT leadership and digital transformation solutions in various industries, and today, the agent is reaching out to the user because they need assistance with legacy and gift planning for their Medicare planning business.
### Human: Agent: ['Roquevalder Oliveira', 'Security officer: information systems security management, technical compliance management, SAP access management, identity management, information security incident managementAdministrator: SAP GRC-AC administrator, Symantec CCS administrator, SIEM administrator, network administrator, Windows administrator, IBM Mainframe administrator (CICS, MVS, Adabas, Natural)Projects: SAP GRC-AC full Implementation, Support package SAP GRC-AC, SAP ECC role design, Symantec CCS implementation and upgrade, SAP ECC and Suite on Hana full implementation and upgrade, Lan/Wan implementation, Internet access implementation, information systems development and implementation,Certification: SAP Basis Certified Consultant, Intercom certified consultantManagement: Information Technology Manager, SAP Basis team coordinator', 'Sap Basis, Security and GRC Administrator at Autônomo', 'MCCA - Maranatha Christian Church of America', '[{"company":"MCCA - Maranatha Christian Church of America","company_id":null,"location":"Massachusetts, United States","positions":[{"description":"Evaluating video conferencing tool for the church services during pandemic period• Create training material and remote people training to use vconf tools• Strategy (alternatives) evaluation for the SGI (Church Management System) at MCCA (Maranatha Christian Church)• Project coordinator in CMS Development Phase 1 – Prototype• Training in web development concepts (NodeJS, REACT, VisualStudioCode, Git)• Development of treasury management system in MS Access for theMaranatha Christian Church (1995)• Coordination of IT & Video Conferencing team at several MaranathaChristian Church events","duration":"Sep 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Sep 2019","subtitle":"MCCA - Maranatha Christian Church of America","title":"Volunteer"}],"url":""},{"company":"VLI Logística","company_id":"vlilogistica","location":"Belo Horizonte, Minas Gerais","positions":[{"description":"Entered an ongoing 2,000+ end users, SAP Suite on Hana project, helping team to guarantee final go-live committed date, with the following tasks:o Created SAP access security profiles structure for 800 sap roles.o Implemented and monitored the SAP access grant control process for 2,000 userids.o Implemented and monitored the 2 complete 3-tier SAP hardware landscape for development, retrofit, testing and production environments in this phased going live project, re-using already installed systems/servers, saving 3 months in foreseen go-live date delay, and reducing 3 extra servers deployment.o Defined production incident management process for SAP, reducing issues time-tosolve in 40%.o Worked as SAP HEC customer focal point, as SAP AMS (Application Management Services), as SAP CESM (Customer Engagement Success Manager), and as SAP Max Attention focal point, in a PaaS and SaaS model, avoiding a new consultant contract cost of US$ 3,000month.","duration":"Jan 2017 Jul 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2018","start_date":"Jan 2017","subtitle":"VLI Logística","title":"SAP Security and basis advising consultant"}],"url":"https://www.linkedin.com/company/vlilogistica"},{"company":"Usiminas","company_id":"usiminas","location":null,"positions":[{"description":"SAP-GRC-AC Support Package project, with workflow redesign,Information Segurity Technical Compliance Management Process implementation and Symantec CCS software implementation, SAP-GRC-AC administration – Processes: access management, role management and revision/redesign, emergency access, user access review, SOD Review,Responsible for security processes: SAP access management, Technical compliance management, Logs and events management(SIEM),Participation in processes: IT risk management, data loss prevention, Identity management, auditing management, Vulnerability management, Information systems security management, Corretive and preventive actions management, Information classification and use management, Security incident management,Information Security Logs and Event Management Process Implementation, SAP access auditing,SAP-GRC-AC and CA-IdM integration project,SAP Access and Role Reviewing project,SAP-GRC-AC Implementation(Modules Access Risk Analysis, Business Role Management, Emergency Access Management, Access Request Management, User Access Review, Role Reaffirm), with access approval workflow processes,Usiminas SoD risk matrix building and implementation, Usiminas IT disaster and recovery technical plan proposal.SAP Basis team coordinator (13 people, 5 companies), Administration: SAP-ECC Basis, ABAP e Java, SAP-Oracle, SAP-APO, SAP-MII, SAP-PI, SAP-BW, SAP-BWA, HPUX OS, HP Omniback Data Protector,SAP-MII implementation Project, SAP-PI implementation Project, SAP-NFe (Nota Fiscal Eletrônica) implementation project,SAP R/3 4.0 implementation Project (5 companies, 5000+ users, 240 people in project), Upgrade SAP R/3 4.7 (5 companies, 5000+ users),SAP R/3 and Shop floor process computers integration project.","duration":"Jan 2010 Dec 2016 7 years","duration_short":"7 years","end_date":"Dec 2016","start_date":"Jan 2010","subtitle":"Usiminas","title":"IT Specialist"},{"description":"• Managed the Department of technology and communications of the Usiminas, a 5 steel production and distribution companies group.• Coordinated the SAP basis team (13 people) in a 5 companies, 240 members, 9000+ end users,US$ 8,000,000 SAP full implementation project, phased by company.• Administered following systems in 22 physical servers: SAP-ECC, ABAP and Java stack, SAPOracle,SAP APO, SAP-MII, SAP-PI, SAP-BW, SAP-BWA, HPUX OS, HP Omniback Data Protector.• Integrated shop floor process computers to SAP, by deploying SAP-MII, a projectwith a colossal 11x2 meters video-wall system for synoptic follow-up of the Ipatinga steel plantproduction.• Managed the SAP-PI implementation project, saving US$ 100,000 in consulting services, by integrating Usiminas old fashioned Process Computers and their Message Queue System to SAP ECC.• Provided SAP basis support for the ultimate SAP-NFe solution (Brazilian Nota Fiscal Electronica)implementation project and for the SAP R/3 upgrade project, involving 5 companies and 9000+end users.","duration":"Jun 1998 Jan 2010 11 years 8 months","duration_short":"11 years 8 months","end_date":"Jan 2010","start_date":"Jun 1998","subtitle":"USIMINAS","title":"Technology & communications manager and SAP basis administrator"},{"description":"• Contracted the revolutionary FDDI campus network at Usiminas-Ipatinga steel plant, with secondary ethernet segment network and more than 5000 workstation points.• Designed Usiminas comprehensive WAN (voice, data, video) implementation project.• Administered servers and systems for a 1000+ end users: Windows NT, Adabas mainframe database, Adabas-Natural mainframe (app development environment), mainframe IBM CICS, mainframe Assembler language, mainframe PL/1 programming language.• Developed the Adabas mainframe database splitting interface for a 1,000 adabas tables database.• Developed assembler system exits for trap application memory corruption and database access,reducing the online environment off time in 95%.","duration":"Jan 1986 Jun 1998 12 years 6 months","duration_short":"12 years 6 months","end_date":"Jun 1998","start_date":"Jan 1986","subtitle":"Usiminas","title":"Mainframe and network Administrator"},{"description":"• Developed many application systems in Assembler, PL1, Adabas Natural languages: Steel Plant Operation Control System, Cold mill operation control system, Report System for steel plant operation systems.","duration":"Mar 1980 Jun 1986 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 1986","start_date":"Mar 1980","subtitle":"USIMINAS","title":"Application Developer"}],"url":"https://www.linkedin.com/company/usiminas"}]', '["Marcelo Motta “Roque é um profissional de capacidade técnica dificilmente igualável bem como de extrema maturidade. O mesmo sempre se mantém atualizado e aceitando diferentes desafios ao longo da sua vida profissional. Muito educado e prestativo com seus colegas de trabalho.”","Patricia Karla Cordeiro “Roquevalder has excellent and varied technical skills without loosing the business oriented perspective, and he is always studying and improving. He is also a very good friend and a great team member to work with.”"]'] User: ['Chris Wimmer', 'Grandpa to two little ones', 'Consultant for Physical Safety and Emergency Management to Genentech at PRO Unlimited', 'Grandpa Works', '[{"company":"Grandpa Works","company_id":null,"location":"Home","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Grandpa Works","title":"Retired - Grandpa to Lucy and Mark"}],"url":""},{"company":"PRO Unlimited","company_id":"pro-unlimited","location":"South San Franccisco","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"PRO Unlimited","title":"Pro-Unlimited consultant for Physical Safety and Emergency Management to Genentech"}],"url":"https://www.linkedin.com/company/pro-unlimited"},{"company":"Self","company_id":"cranesvarsity","location":"California, United States","positions":[{"description":"","duration":"Jul 2020 Aug 2020 2 months","duration_short":"2 months","end_date":"Aug 2020","start_date":"Jul 2020","subtitle":"Self","title":"Semi Retired"}],"url":"https://www.linkedin.com/company/cranesvarsity"},{"company":"Genentech","company_id":"genentech","location":null,"positions":[{"description":"","duration":"2018 Jul 2020 2 years","duration_short":"2 years","end_date":"Jul 2020","start_date":"2018","subtitle":"Genentech","title":"Principal, Facility Recovery and Safety"},{"description":"","duration":"2004 Jul 2020 16 years","duration_short":"16 years","end_date":"Jul 2020","start_date":"2004","subtitle":"Genentech","title":"Facility Recovery and Safety Manager"},{"description":"","duration":"2003 Jul 2020 17 years","duration_short":"17 years","end_date":"Jul 2020","start_date":"2003","subtitle":"Genentech","title":"Facilities Recovery and Safety Manager"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"Emergency Supervisor for Chevron specializing in Office Facility Emergency Managment and Logistics in Oil Spill Response.","duration":"Sep 1972 Mar 2003 30 years 7 months","duration_short":"30 years 7 months","end_date":"Mar 2003","start_date":"Sep 1972","subtitle":"Chevron","title":"Emergency Preparedness Supervisor"}],"url":"https://www.linkedin.com/company/chevron"}]', '["“Chris is an experienced disaster professional with a fabulous knowledge of Preparedness, Response and Recovery. He has an in-depth understanding of facilities issues as well as a good grounding in the needs of the business units that they support. He is a team builder and collaborator who can bring together many different people, views and objectives to a common goal. He is a wonderful leader and is constantly re-evaluating current processes to see if they are still providing the proper value or if there is a better way to get to the same goal. I\'ve learned a lot of valuable management skills from working for Chris and try to create the same sort of team environment now that I had working for him. I continue to network with him and bounce ideas around on weighty projects. All around he is definitely one of the \\"go to guys\\" in this industry!”","“Chris is a dedicated, intelligent, and resourceful manager that knows how to get the point across to large groups, committees or individual contributors. He\'s serious about his field of safety and recovery but also knows how to have fun and make a topic attractive to all. He\'s an overall GREAT guy!”"]']### Assistant: The agent's job is to provide physical safety and emergency management consultation, and today the agent is reaching out to the user because they need assistance in developing a comprehensive emergency response plan for their organization.
### Human: Agent: ['zack starikov', 'YouTube Growth Strategist. Successfully taken channels from under 100K subscribers to 1M in less than a year. Designed strategy and efficiency for live tentpole events, publishing official content in real time resulting in media and social outlets using official content rather than UGC. Created strategies for repurposing content from other platforms to make it specific to YouTube which helped clients save money on production. Exponentially increased client ad revenue. Previously worked as a music artist manager that had me wearing multiple hats. Booking and negotiating TV appearances on Fox and NBC. Licensing music to Disney, Viacom, Zynga. Paid sponsorship with Pepsi. Paid festival appearances at Bamboozle, NXNE, Canadian Music Week, Warped Tour, Liverpool Sound City Festival. Current area of expertise: YouTube Audience Strategy, Organic Growth, Monetization, Content Optimization, Piracy Protection. Brands and creators should approach YouTube growth through a combination of emerging trends visible through own data analysis, a strong understanding of the audience and emerging patterns of content creation on the platform.', 'Audience Development Manager (Content Strategy, YouTube Organic & Paid Marketing)', 'Vobile', '[{"company":"Vobile","company_id":"vobile","industry":"Computer Software","location":null,"positions":[{"description":"Using data to help create strategy to reach the right viewer and elevate brands on YouTubePerformance Marketing - Paid media campaigns on YouTube.Drive traffic to O&O property.Grow awarenessWith the experience in organically growing YouTube channels, we create a holistic paid & organic strategy to help a brand reach their goals.","duration":"May 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"May 2021","subtitle":"Vobile","title":"Audience Development Manager"},{"description":"∙ Programming & marketing strategy on YouTube.∙ Data backed content strategies to activate audience and increase engagement.∙ Increase ad revenue on the platform.∙ Work with Video Operations team to ensure content is uploaded and optimized according to pre-determined strategy.• Work with Analytics team to create reports to help guide client recommendations and insights.• Prospect new opportunities while retaining current partnerships year over year.","duration":"Nov 2019 May 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2021","start_date":"Nov 2019","subtitle":"Vobile","title":"Senior Account Manager - Channel ID"}],"url":"https://www.linkedin.com/company/vobile"},{"company":"ZEFR (Rights & Channel ID Acquired By Vobile)","company_id":"zefr","location":null,"positions":[{"description":"ZEFR is a video technology company focusing on YouTube channel management, identifying and monetizing video content, and delivering TV-like contextual relevance and brand safety on YouTube at the individual video-level. As of November 2019, through an asset acquisition, ZEFR\'s Rights & Channel ID is now part of Vobile, making the company the world’s leading content protection and monetization platform. Current Client Roster:Viacom (MTV, CMT, Wild \'N Out, MTV News, Paramount Network, LipSyncBattle, Ink Master) AMC Networks (WEtv, IFC Films, IFC TV)HarperCollins (Epic Reads, Shelf Stuff). Past Clients Included:Viacom (MTV2, TRL, Spike TV)HarperCollins (HarperKids)Sundance TVDeluxe Corporation: The Small Business Revolution∙ Work directly with clients on content & marketing strategy.∙ Learn and understand clients overall business goals. ∙ Define, analyze and provide metrics to help clients achieve YouTube-specific goals.∙ Track and monitor performance towards key metrics, deliver and implement improvement strategies.∙ Work with cross-functional partners (Policy, Engineering, Vendor Operations, and Analytics).","duration":"May 2018 Nov 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2019","start_date":"May 2018","subtitle":"ZEFR (Rights & Channel ID Acquired By Vobile)","title":"Senior Account Manager"},{"description":"","duration":"May 2016 May 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2018","start_date":"May 2016","subtitle":"ZEFR","title":"Account Manager"}],"url":"https://www.linkedin.com/company/zefr"},{"company":"YouTube (Google) contracted through Vaco","company_id":"youtube","location":"Greater New York City Area","positions":[{"description":"∙ Drive the monetization of YouTube music content.∙ Correspond with partners and partner managers regarding compositions, reference files and sound recordings.∙ Manually clean up incorrect composition merges, sound recording merges and incorrectly delivered reference files.∙ Data clean up for YouTube Red.∙ Weekly clean up of YouTube Music Charts.∙ Working on urgent projects as they come up as we strived to perfect the experience of using YouTube.∙ Monitored indie blogs, which led to predicting videos that would become viral hits such as Fred Stobaugh – Oh Sweet Lorraine which lead to identifying owners early on and Content Partnerships reaching out and putting a deal in place.YouTube ContentID, CMS (Hollywood), YouTube Music Charts, Audio Library, YouTube Red","duration":"May 2013 May 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2016","start_date":"May 2013","subtitle":"YouTube (Google) contracted through Vaco","title":"Music Rights Operations Research Coordinator"}],"url":"https://www.linkedin.com/company/youtube"},{"company":"Purple Eagle Entertainment","company_id":"purple-eagle-entertainment","location":"New York City","positions":[{"description":"The label\'s focus was the band Madison Rising with the focus being on providing entertainment for military and drawing attention to American veterans.The Star Spangled Banner - https://youtu.be/c8C7i9kdEf8MarketingProductionAdministrationVideo Editing The label\'s focus was the band Madison Rising with the focus being on providing entertainment for military and drawing attention to American veterans.The Star Spangled Banner - https://youtu.be/c8C7i9kdEf8MarketingProductionAdministrationVideo Editing","duration":"Oct 2011 May 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2013","start_date":"Oct 2011","subtitle":"Purple Eagle Entertainment","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/purple-eagle-entertainment"},{"company":"Artist Manager","company_id":null,"location":"Boston, MA - New York City, NY","positions":[{"description":"Live Show Booking ∙ Booked over 850 Say When & The Blackboard Nails shows in 3 year period including Warped Tour, Bamboozle, NXNE, Canadian Music Week, Liverpool Sound City Festival. Music Licensing ∙ Licensed Say When to Disney, MTV, E Entertainment, NESCAR & some video games.Brand Partnership Management ∙ Negotiated sponsorships w/ Pepsi, Gorilla Glue, Rockstar Energy Drinks. Brought in over $10K in sponsorship money.Contract Negotiation ∙ Negotiated all the contracts with major festivals and show bookings. Negotiated and managed the process of recording with Kato Khandwala (The Pretty Reckless, Paramore, Blondie) & Scott Reibling (Weezer, Letter to Cleo, Fall Out Boy).Marketing \| Promotions ∙ Placed artist on major radio stations, college radio, tv, local and national press. Product Management ∙ Brought product to radio, brick & mortar stores, digital.Some fun projects I worked on:√ Documentary: \\"Leave It All Behind\\"\u200b shown at CBGB\'s Film/Music Festival in New York √ Music Video: \\"The Star Spangled Banner\\" - Madison Rising √ Punk Band: Say Hello To The Angels (SHTTA)√ Pop Rock Band: Say When (PopStar Magazine referred to Say When as overachievers) √ Psychedelic Rock Band: The Blackboard Nails√ The Death of Paris (independent rock band)","duration":"Feb 2006 Dec 2012 6 years 11 months","duration_short":"6 years 11 months","end_date":"Dec 2012","start_date":"Feb 2006","subtitle":"Artist Manager","title":"Music Manager \| Performer"}],"url":""},{"company":"City Realty Group","company_id":"city-realty-group","location":"Boston, MA","positions":[{"description":"","duration":"Feb 2010 Jan 2011 1 year","duration_short":"1 year","end_date":"Jan 2011","start_date":"Feb 2010","subtitle":"City Realty Group","title":"Leasing / Sales Agent"}],"url":"https://www.linkedin.com/company/city-realty-group"}]', '["Richard Mgrdechian “Zack is one of the most solid people I have ever met and would be incredibly valuable to any organization at any level. In each and every situation we worked on together, he repeatedly demonstrated the ability to anticipate what was needed, along with a relentless work ethic necessary to make sure it gets done, done right and done on time. He has a friendly, easygoing demeanor, gets along well with everyone and will do whatever is necessary to complete a project with minimal supervision along the way. ”","LinkedIn User “Zack is a rare gifted talent: creative, business savvy, tireless, and personable. I met him first as a guitarist performing in and managing Say When (building an unsigned band into an international touring act that most signed acts were envious of). He is without a doubt not only one of the hardest working individuals in the music industry, but also one of the most impressive, having accomplished everything to date with little more than \\"true grit\\" and minimal resources at his disposal. Given his know-how, professional attitude, and tireless mentality, I see him breaking multiple bands in the future if he doesn\'t decide on another path. He is indeed a rising star to watch.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the agent is reaching out to the user to assist with resolving a software issue and ensuring customer satisfaction.
### Human: Agent: ['Farzin Hossain-García', 'Professional with a diverse experience working in the the entertainment and retail eyewear industry. Skilled in Employee Retention Strategies-- Event Planning, New Hire On-boarding, and Employee Engagement & Belonging. Strong professional with a Master of Arts (M.A.) focused in Higher Education and Student Affairs from New York University and a Bachelor of Arts (B.A.) focused in Psychology and Sociology from Stony Brook University.', 'Employee Engagement & Belonging', 'Warby Parker', '[{"company":"Warby Parker","company_id":"warbyparker","industry":"Apparel & Fashion","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Warby Parker","title":"Associate Manager, Employee Engagement & Belonging"},{"description":"","duration":"Aug 2019 Jul 2021 2 years","duration_short":"2 years","end_date":"Jul 2021","start_date":"Aug 2019","subtitle":"Warby Parker","title":"Specialist, Employee Engagement & Belonging"}],"url":"https://www.linkedin.com/company/warbyparker"},{"company":"HBO","company_id":"hbo","location":"Greater New York City Area","positions":[{"description":"-Oversaw logistics for the Directors’ Leadership Program, Manager’s Leadership Ready Program and Management Practices Program for HBO Directors and Managers, facilitated six times a year, comprised of a $250,000 annual budget averaging 150 participants-Co-managed 16 Employee Resource Groups in the New York and Santa Monica office, assisting with event planning, logistical guidance, assistance with ordering materials/ catering for events, comprised of an annual budget of $115,000-Managed the New Hire Orientation process for New York, Los Angeles and Seattle based employees, which entailed, facilitating bi-weekly sessions, creating and updating all necessary materials, ordering swag for all three locations with an annual budget of $25,000-Worked closely with the Manager, Employee Engagement to coordinate and facilitate employee events, such as, movie screenings, celebrity panels, and other company-wide initiatives","duration":"Jul 2015 Aug 2019 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2019","start_date":"Jul 2015","subtitle":"HBO","title":"Coordinator, Organizational Effectiveness"}],"url":"https://www.linkedin.com/company/hbo"},{"company":"iMentor","company_id":"imentor","location":"30 Broad Street New York, NY 10004","positions":[{"description":"Facilitate high impact relationships between mentees and mentors by monitoring participation; providing individualized attention; case management; proactively assisting relationships through regular communication, support, and advice. Facilitate high impact relationships between mentees and mentors by monitoring participation; providing individualized attention; case management; proactively assisting relationships through regular communication, support, and advice.","duration":"Jul 2013 Jul 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2015","start_date":"Jul 2013","subtitle":"iMentor","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/imentor"},{"company":"Pratt Institute","company_id":"pratt-institute","location":"2500 Willoughby Avenue, Brooklyn NY 11205","positions":[{"description":"","duration":"Aug 2011 May 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2013","start_date":"Aug 2011","subtitle":"Pratt Institute","title":"Resident Director"}],"url":"https://www.linkedin.com/company/pratt-institute"},{"company":"Queensborough Community College","company_id":"queensborough-community-college","location":"","positions":[{"description":"","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Queensborough Community College","title":"Transfer Advisor"}],"url":"https://www.linkedin.com/company/queensborough-community-college"}]', '["Carmen Zoe Wildasin “Farzin always made work straightforward and fun! As a regular partner, I appreciated her ability to project manage, work within budget, and produce thoughtfully curated events. She is such an asset to Warby Parker. Anyone would be lucky to have her as part of their team! ”","Gillian Procopio “I have worked closely with Farzin for years and her skill set and work ethic is unmatched. We worked on countless events together at HBO from brainstorming to fruition. She is excellent at staying within budget and is very resourceful. She really understands company cultures and knows how to frame events to engage the employee population. ”"]'] User: ['Nate Kozlowski', 'To learn more about our process, you can reach me at: natekoz@gmail.com or call 808-772-0705', 'Senior Sales Director \| Business Coach \| Growth Specialist EComm - Demand Generation - Funnel Development - Closing the sale!', '2 Rise Consulting', '[{"company":"2 Rise Consulting","company_id":null,"location":"Santa Clara, Utah, United States","positions":[{"description":"Formally known as Endless Biz Formally known as Endless Biz","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"2 Rise Consulting","title":"Founder"}],"url":""},{"company":"LogMeIn","company_id":"logmein","location":"Lindon, Utah, United States","positions":[{"description":"","duration":"2017 2018 1 year","duration_short":"1 year","end_date":"2018","start_date":"2017","subtitle":"LogMeIn","title":"Software Sales Executive"}],"url":"https://www.linkedin.com/company/logmein"},{"company":"RealChoice TV","company_id":null,"location":"Cedar Hills, Utah, United States","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"RealChoice TV","title":"Business Development - Multi Dwelling Units (MDU)"}],"url":""},{"company":"Sunrun","company_id":"sunrun","location":"Oahu, HI","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Sunrun","title":"Independent Solar Energy Specialist"}],"url":"https://www.linkedin.com/company/sunrun"},{"company":"Domo, Inc.","company_id":"domotalk","location":"Pleasant Grove, Utah, United States","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Domo, Inc.","title":"Account Development Manager"}],"url":"https://www.linkedin.com/company/domotalk"}]', '["Jenner Wilson “Nathan is a dedicated employee who always approached each day with a great attitude and a friendly smile. He is dependable and will reach his goals and meet expectations while still being attentive to the needs of other empoyees around him.”","Nathan Jacobsen “Nathan is an excellent communicator and fantastic sales rep. He has an excellent understanding of the sales process and what it takes to be a successful sales rep.”"]']### Assistant: The agent's job is to provide employee engagement and belonging strategies in the entertainment and retail eyewear industry, and today the user is reaching out to the agent because they need assistance with demand generation and closing sales for their consulting business.
### Human: Agent: ['Wayne D.', "Wayne is a Strategy, Product and Architecture executive who brings an innovation based approach to cyber security. Wayne currently leads the Global Google Cloud Platform Security Practice and Blockchain Security Practice within Accenture Security. Diverse security expertise across: Security Engineering, Artificial Intelligence, IoT, IIoT, M&A, Product Management, Cloud, Agile, Web3, Business Development, Blockchain, Crypto, Metaverse & NFT's", 'GCP Security Practice Director @ Accenture \| Investor', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jun 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Jun 2018","subtitle":"Accenture","title":"Global GCP Security Practice Director"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Stealth Startup","company_id":"stealth-startup-51","location":"","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Stealth Startup","title":"Private Investor"}],"url":"https://www.linkedin.com/company/stealth-startup-51"},{"company":"PwC","company_id":"pwc","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jul 2015 Jun 2018 3 years","duration_short":"3 years","end_date":"Jun 2018","start_date":"Jul 2015","subtitle":"PwC","title":"Senior Manager, Cyber Security"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"Westinghouse Nuclear","company_id":"westinghouse-electric-company","location":"","positions":[{"description":"","duration":"Apr 2014 Jul 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2015","start_date":"Apr 2014","subtitle":"Westinghouse Nuclear","title":"Senior Cybersecurity Engineer"}],"url":"https://www.linkedin.com/company/westinghouse-electric-company"},{"company":"Inovalon","company_id":"inovalon","location":"","positions":[{"description":"","duration":"Dec 2013 Apr 2014 5 months","duration_short":"5 months","end_date":"Apr 2014","start_date":"Dec 2013","subtitle":"Inovalon","title":"Information Security Analyst"}],"url":"https://www.linkedin.com/company/inovalon"},{"company":"Software Engineering Institute","company_id":"software-engineering-institute","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Jan 2013 Dec 2013 1 year","duration_short":"1 year","end_date":"Dec 2013","start_date":"Jan 2013","subtitle":"Software Engineering Institute","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/software-engineering-institute"},{"company":"Institute for Software Research","company_id":"carnegie-mellon-university","location":"Greater Pittsburgh Area","positions":[{"description":"","duration":"Sep 2012 Sep 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2013","start_date":"Sep 2012","subtitle":"Institute for Software Research","title":"Research Analyst"}],"url":"https://www.linkedin.com/company/carnegie-mellon-university"}]', '["Bradford Hegrat “I have been fortunate to have worked closely with more than a few top-tier, best-in-class cybersecurity professionals, hackers, researchers, ICS engineers, and other technology professionals. One of these individuals is Mr. Wayne Dennis. I had the pleasure of meeting Wayne when we were assigned to the same project at PwC; Wayne as an employee and I as a contractor. I was the Subject Matter Advisor and technical lead on the project augmenting PwC professionals, and I was impressed with Wayne’s knowledge base, constant drive, motivation, and persistent desire to learn. Wayne never hesitated to volunteer to research something new, or to delve deeper into areas that were not his areas of expertise. I thought very highly of Wayne during our brief time shared on a project. Fast forward a few years. Today, Wayne and I now work together as peers at Accenture Security. While I was originally impressed with Wayne’s technical and commercial capability, I was pleased to find that Wayne had grown and excelled in other ways, specifically in his leadership capacity. Wayne and I often spoke of many topics, and leadership was one of those which spanned numerous conversations. Leadership comes in many flavors: personal leadership, commercial leadership, technical, business, etc. When it comes to leadership, Wayne has very good instincts in many facets of the craft. I welcome every time I get to work with Wayne, and I look forward to the next opportunity to do so. I highly recommend Wayne; he’s a tremendous asset and a very flexible and high performing professional. ”","Renzo Cuadros “I have know Wayne for several years now and as I expected he has risen through the ranks quickly. Wayne brings a rare combination of skills to the table - not only does he blend technology and communication skills - but he also includes empathy and comfort. This combination allows him to solve complex problems, while at the same time rallying a group of people behind him to deliver the solution to the problem. I look forward to continuing to see Wayne progress in his career and I look forward to working together more in the future.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to lead the Global Google Cloud Platform Security Practice and Blockchain Security Practice within Accenture Security, while the user is reaching out to the agent because they need assistance in implementing innovative cybersecurity solutions for their software engineering role at Apple.
### Human: Agent: ['Rob Cairncross', '“It\'s not what you achieve; it\'s what you overcome. That\'s what defines your career." —Carlton Fisk I am a versatile and results-oriented professional with experience and achievements combining executive leadership and management skills to optimize processes, increase profits, and advance company mission. I have a proven ability to align operations and process optimization, supply chain, and crisis management with multiple non- profit and manufacturing sector organizations. I am an expert in managing relationship building, streamlining operations, optimizing workflow, cost control, meeting production standards, and maximizing efficiency in a high pressured and time-bound environment. I am an effective team leader with active coaching, training, and mentoring skills, multi-tasking capacity to work independently and in a team, and the flexibility to meet shifting goals and tight deadlines. I can foster a team culture aligned with the company\'s values and focus on delivering performance as a cohesive unit. I have excellent Client and Customer Relationship Management skills and recognized as out of the box thinker who develops innovative ideas for solving everyday problems more efficiently. I can create, establish, and maintain the key partnerships and relationships that prove productive and allow for efficient and effective performance. I have outstanding verbal and written communication skills with excellent interpersonal and organizational skills to communicate and operate in a fast-paced and challenging environment. My commitment to dealing with various roles and activities under high-pressure situations & tight deadlines has yielded impeccable results. Areas of Expertise: \uf0d8 Executive Leadership \uf0d8 Strategic & Operations Planning \uf0d8 Employee Development \uf0d8 Team Building \uf0d8 Business Unit P&L \uf0d8 Relationship Management \uf0d8 Supply Chain Management \uf0d8 Budget Management \uf0d8 Business Planning \uf0d8 Change and Crisis Management, including Covid-19 \uf0d8 Logistics Design and Management \uf0d8 Inventory Control \uf0d8 Training \uf0d8 Stakeholder Partnering \uf0d8 Human Resources \uf0d8 Sales Optimization and Efficiency \uf0d8 Strategic Planning \uf0d8 Sales Management \uf0d8 Outstanding Communication Skills', 'An accomplished and astute operations professional with vast work experience and a proven track record.', 'More Than Rehab', '[{"company":"More Than Rehab","company_id":"more-than-rehab","industry":"Hospital & Health Care","location":"Tyler, Texas, United States","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"More Than Rehab","title":"Executive Director"}],"url":"https://www.linkedin.com/company/more-than-rehab"},{"company":"Mercy Ships","company_id":"mercy-ships","location":"International Operations Center - Lindale Texas","positions":[{"description":"During my long tenure with MERCY SHIPS I have held many positions (Vice President International Operations (Jul 2014-May 2020), Operations Director (Jul 2010-Jul 2014), Staff Purser (Oct 2005-Jul 2010) Project Team Leader (Nov 2003-Oct 2005)) and I have proved myself in each of them. I have increased efficiency and productivity while positively shaping the company\'s future and collaborated with key supply partners to draw up and carry out lucrative business plans. As VP International Operations, I drove administration vision and course setting for the global charity as a critical partner associated with the advancement of the international supply chain and long-term planning initiatives. I have excelled at overseeing procurement and supply, crisis management, working with cross-functional teams, client relationships and restructuring, and improving supply chain and logistics. I redesigned the supply chain of an international organization, reducing operating costs by 30%+ while scaling up to handle 150% additional volume. I managed and improved office upkeep and enhancements for the 400+ acre site, including offices, accommodations, coffee shops, and hotels. Successfully chaired International Crisis Management Team for five years, including managing the organizations response during Covid-19 and resulting in no diagnoses of Covid-19 within 450 international programmatic team members and successfully repatriation of 200+. I modified and developed recruitment and retention framework, simplified application process, and decrease the volunteer turnover rate. I designed and conceptualized standard procedures and systems that improved onboarding exercises and diminished pack-up and set-up times of vessels in port by more than 50%. .MY entire stint with the organization has been very productive and progressive for me as well as for the organization.","duration":"Nov 2003 May 2020 16 years 7 months","duration_short":"16 years 7 months","end_date":"May 2020","start_date":"Nov 2003","subtitle":"Mercy Ships","title":"Vice President of International Operations"}],"url":"https://www.linkedin.com/company/mercy-ships"},{"company":"Rolls-Royce Aerospace","company_id":"rolls-royce","location":"Sunderland, United Kingdom","positions":[{"description":"After starting on the shop floor, I moved to a more significant role as workflow management and then to MRP controller. Effectively Supervised SAP framework for fashioning supply, work order flow, part manufacture, and delivery to customers for different assembling units at the Rolls-Royce Aerospace plant in Sunderland, UK. I handled and maintained stock of 1.4M GBP, with a week-by-week yield of >300< GBP. I managed the assembly cell movement to China, guaranteed critical part supply, and ensured that stock levels were protected. As a new project and factor workflow management executive, I acted as a Strategic project manager. I was responsible for various aero-engine improvement projects across several Rolls-Royce sites.","duration":"Aug 1996 Aug 2003 7 years 1 month","duration_short":"7 years 1 month","end_date":"Aug 2003","start_date":"Aug 1996","subtitle":"Rolls-Royce Aerospace","title":"MRP Controller"}],"url":"https://www.linkedin.com/company/rolls-royce"},{"company":"Royal Navy","company_id":null,"location":"UK","positions":[{"description":"Completed 3 year apprenticeship in Marine Engineering at HMS Sultan, specialising in mechanical, electrical equipment and fitting and turning. Served onboard HMS Intrepid, HMS Brazen (Gulf War 1990-91) HMS Liverpool and then HMS Faslane submarine base. Completed 3 year apprenticeship in Marine Engineering at HMS Sultan, specialising in mechanical, electrical equipment and fitting and turning. Served onboard HMS Intrepid, HMS Brazen (Gulf War 1990-91) HMS Liverpool and then HMS Faslane submarine base.","duration":"Jan 1986 Jan 1994 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 1994","start_date":"Jan 1986","subtitle":"Royal Navy","title":"Petty Officer Marine Engineering Artificer"}],"url":""}]', '["Donovan Palmer “I have known and worked with Rob for many years. In this climate of work for a few years and move on, his longevity speaks for itself and is an increasingly rare quality trait. Rob is values and principle driven, which has formed the foundation for his excellent skill set of taking complexity and boiling it down to consistent, forward motion, measurable results. Rob is an asset to any team that he believes he should be part of because he gives his all. I wholeheartedly recommend him to any enterprise that needs someone like him on their team.”","Jon Fadely “I have had the pleasure of working with Rob Cairncross for the past fifteen years in Mercy Ships. We first met in Newcastle, UK, when Rob picked me up for a visit to the hospital ship Africa Mercy, which was then in shipyard undergoing a major conversion from its former life as a railcar ferry to its new mission as a Mercy Ship in Africa. We promptly went out for a good curry! Rob has served in Mercy Ships in a variety of roles over the past three decades, on two ships in the Mercy Ships fleet, the Anastasis and the Africa Mercy, and the organization\'s International Support Center in Texas. I have known him as Project Leader, Staff Purser and Operations Director on board, and as the Vice President of International Operations at headquarters. Rob is experienced in project management, team leadership, strategic planning and crisis management. He has managed over one hundred staff and crewmembers in multiple operating locations. Among his many achievements at Mercy Ships, I think his organization of our global supply chain is one of the most significant. He succeeded in bringing together many different business disciplines, across several different business cultures, implementing a comprehensive technology solution that has remarkably improved the operational efficiency of the organization in keeping its hospital ships supplied in the field, from all points of the compass. I have found Rob to be a dedicated, competent professional capable of delivering consistent, quality outcomes through effective management of the teams he leads. I would be happy to work with him in the future, if our paths should cross once more. ”"]'] User: ['Megan Tillotson', 'I am an energetic and compassionate individual with a well-rounded knowledge of healthcare and operations. My experiences in administrative, clinical, and technical roles have equipped me with a solid foundation and approach to help further health and patient care alike. I thrive on positive results and seeing the fruit of labor from dedication and consistency as seen through my proven record of implementing technology in the healthcare space and navigating client needs.', 'Sr Product Manager at UnitedHealthcare', 'UnitedHealthcare', '[{"company":"UnitedHealthcare","company_id":"unitedhealthcare","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Apr 2021","subtitle":"UnitedHealthcare","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/unitedhealthcare"},{"company":"Artisan Medical Solutions","company_id":"artisan-medicalsolutions","location":"Houston, Texas","positions":[{"description":"\uf073 Spearheaded the training, implementation, and support of fertility-specific EMR/PM system for over 20 fertility practices across the country \uf073 Product owner of the continuous and agile build-out of the Practice Management side of the system\uf073 Developed and delivered roadmaps for success and training agendas for new employees’ onboarding and staff development\uf073 Collaborated with cross-functional teams to manage full lifecycle of product; including concept, scope of work, prioritization, design, user acceptance testing, quality control, deployment, maintenance, and support\uf073 Documented known issues and prepared solutions to develop product roadmaps that incorporated client and stakeholder feedback\uf073 Project lead for the implementation of Amazon QuickSight for all clients/users \uf073 Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs and feedback such as streamlining patient triage/intake, data entry, revenue cycle, collections from delinquent accounts, and third-party billing systems","duration":"Apr 2019 Jul 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2020","start_date":"Apr 2019","subtitle":"Artisan Medical Solutions","title":"Product Owner/Implementation Specialist"}],"url":"https://www.linkedin.com/company/artisan-medicalsolutions"},{"company":"Admin BPS","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"\uf073 Liaison between dermatology clients and company to significantly increase revenue and growth\uf073 Implemented improvement initiatives involving analytical research and reporting to increase top line revenue \uf073 Oversaw the generation of a significant increase in gross revenue and client retention \uf073 Consulted with clients to assist with clinical, operations, finance, billing, coding, transactional, technical and marketing needs\uf073 Provided oversight to the Accounts Receivable process by tracking insurance claims, accurately posting insurance/patient payments and collections to bring claim resolution and account reconciliation to 98.5% accuracy rating in 2018. \uf073 Managed day-to-day financial transactions, including verifying, classifying, computing, posting, and recording data improving A/R\uf073 Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems","duration":"Jan 2018 Apr 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2019","start_date":"Jan 2018","subtitle":"Admin BPS","title":"Account Manager"}],"url":""},{"company":"Mischer Neuroscience Associates","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"\uf073 Cultivated relationships and was primary source of clinical support patients, surgeons, physicians, device & pharmaceutical representatives, rehab, home health vendors and hospital staff \uf073 Managed surgery/clinic schedule for high-volume Neurosurgeon averaging 300+ surgeries annually\uf073 Conducted initial patient intake, obtaining past medical history, current illness information, and vitals \uf073 Oversaw pre- and post- surgery processes to guide patients through surgical preparation & recovery and mitigate complications","duration":"May 2016 Mar 2017 11 months","duration_short":"11 months","end_date":"Mar 2017","start_date":"May 2016","subtitle":"Mischer Neuroscience Associates","title":"Clinic Coordinator"}],"url":""},{"company":"The University of Texas Health Science Center at Houston","company_id":"uthealth-houston","location":"Houston, Texas","positions":[{"description":"\uf073 Oversaw the successful simultaneous launch of 2 fully functioning clinics, one group and one private, for a new attending physician specializing in complex Neurological/ Movement Disorders and Traumatic Brain Injury patients\uf073 Assisted in the tremendous growth of patients and gross revenue in the first full year of operations of both clinics \uf073 Cultivated relationships and was primary source of clinical support patients, surgeons, physicians, device & pharmaceutical representatives, rehab, home health vendors and hospital staff \uf073 Conducted initial patient intake, obtaining past medical history, current illness information, and vitals \uf073 Oversaw pre- and post- surgery processes to guide patients through surgical preparation & recovery and mitigate complications\uf073 Assisted surgeons and device representatives in variety of minor and major clinical & surgical procedures; including clinical observations for DBS and ITB recipients, preparing Botox injections, administering Vitamin B-12 injections, and performing orthostatic vital signs","duration":"Dec 2014 May 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2016","start_date":"Dec 2014","subtitle":"The University of Texas Health Science Center at Houston","title":"Clinic Coordinator"}],"url":"https://www.linkedin.com/company/uthealth-houston"},{"company":"Houston Fertility Institute","company_id":"aspire-houston-fertility-institute","location":null,"positions":[{"description":"\uf073 Counseled patients regarding their insurance coverage and fees for treatments, procedures, and other services \uf073 Ensured all legal consents for treatment or services were accurately maintained to compliance regulations\uf073 Obtained any pre-certifications or pre-authorizations for medications, procedures, and treatments\uf073 Key resources for all patients seeking financial assistance opportunities","duration":"Mar 2014 Dec 2014 10 months","duration_short":"10 months","end_date":"Dec 2014","start_date":"Mar 2014","subtitle":"Houston Fertility Institute","title":"Financial Counselor"},{"description":"\uf073 Processed and reconciled payments, adhered to fee schedules, verified insurance benefits, and collected copayments \uf073 Responsible for preparing and submitting clean claims to payers (HMO’s, PPO’s, & TPO’s) for multiple high-volume offices \uf073 Performed insurance verification, pre-certification, and pre-authorization\uf073 Investigated past due invoices, denials, and delinquent accounts to generate revenue, reduce number of unpaid and outstanding accounts","duration":"Jul 2012 Mar 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2014","start_date":"Jul 2012","subtitle":"Houston Fertility Institute","title":"Medical Billing Specialist"}],"url":"https://www.linkedin.com/company/aspire-houston-fertility-institute"},{"company":"Vision Source®","company_id":"vision-source","location":"Kingwood, Texas","positions":[{"description":"- Started as receptionist and quickly moved into other roles throughout the practice; including preliminary testing, contact lens dispensary, and lab assistant/optician.- Incorporated sales through many of the positions via diagnostic testing, contact lens, and glasses lens/frame purchases. - Started as receptionist and quickly moved into other roles throughout the practice; including preliminary testing, contact lens dispensary, and lab assistant/optician.- Incorporated sales through many of the positions via diagnostic testing, contact lens, and glasses lens/frame purchases.","duration":"May 2006 Apr 2009 3 years","duration_short":"3 years","end_date":"Apr 2009","start_date":"May 2006","subtitle":"Vision Source®","title":"Optician"}],"url":"https://www.linkedin.com/company/vision-source"}]', '["Sydney Hansen “I have had the distinct pleasure of knowing Megan for the last 4 years. She is a caring and compassionate person with a focus on hard work and excellence. She goes above and beyond what is asked of her, constantly seeking opportunities that challenge her. Megan possesses great communication skills, she is reliable, honest, and has great empathy for others, making her an effective leader and an asset to any team. I give Megan my highest recommendation! ”","Scott Gordon “Megan is a brilliant organized individual focused on accurate and timely results. She is a credit to any organization for whom she works. Scott Gordon”"]']### Assistant: The agent's job is to optimize processes and increase profits, and today the agent is reaching out to the user because they need to collaborate on implementing technology solutions to improve healthcare operations.
### Human: Agent: ['Tyler Woodward', 'I have been practicing as a User Experience professional for 10 years in the following types of companies: start ups, creative agencies, advertising agencies and an aviation product company. I utilize my own process that covers user-centered research, design & strategy to craft digital products. My past work in the corporate world covers every type of digital product type: from native apps for iOS & Android, to responsive websites, to smart home devices and in flight entertainment systems for airlines. I started my own UX consulting business (side hustle!) WoodwardUX 3 years ago and have a small network of partners & clients that I continue to work with on their websites user experience, focused on responsive web design sites. Types of sites I target on are small business, agency & personal portfolios, SAAS, marketing campaign websites and eCommerce websites. Las Vegas is home, where I have a remote office from which I conduct my work from. I enjoy traveling for both professional and personal travel.', 'UX Expert', '3Pillar Global', '[{"company":"3Pillar Global","company_id":"3pillar-global","industry":"Software Development","location":"Remote","positions":[{"description":"","duration":"Feb 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Feb 2022","subtitle":"3Pillar Global","title":"User Experience Lead"}],"url":"https://www.linkedin.com/company/3pillar-global"},{"company":"WoodwardUX","company_id":"woodwardux","location":"","positions":[{"description":"User experience Research, Design & Leadership consulting & freelance services by Tyler Woodward User experience Research, Design & Leadership consulting & freelance services by Tyler Woodward","duration":"Mar 2017 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Mar 2017","subtitle":"WoodwardUX","title":"CEO & Founder"}],"url":"https://www.linkedin.com/company/woodwardux"},{"company":"Variance","company_id":"variancehq","location":"Las Vegas, Nevada, United States","positions":[{"description":"The #1 Solution for Driving Software Adoption & Digital Transformation The #1 Solution for Driving Software Adoption & Digital Transformation","duration":"Nov 2020 Mar 2022 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2022","start_date":"Nov 2020","subtitle":"Variance","title":"Lead Product Designer"}],"url":"https://www.linkedin.com/company/variancehq"},{"company":"3Pillar Global","company_id":"3pillar-global","location":"Las Vegas, NV, United States","positions":[{"description":"","duration":"Oct 2020 Nov 2020 2 months","duration_short":"2 months","end_date":"Nov 2020","start_date":"Oct 2020","subtitle":"3Pillar Global","title":"Senior User Experience Designer"}],"url":"https://www.linkedin.com/company/3pillar-global"},{"company":"NS8 Inc","company_id":"ns8","location":"Las Vegas, Nevada, United States","positions":[{"description":"Product designer for NS8 Protect, a cloud based SAAS product in the eCommerce platform space, targeting SMB. Redesigned NS8 Protect\'s Order Details page for eCommerce platforms including Shopify & Magento. Cross department collaboration & product communication on a remote team. Lead in the spin up of an in house agile product research & design team. Product designer for NS8 Protect, a cloud based SAAS product in the eCommerce platform space, targeting SMB. Redesigned NS8 Protect\'s Order Details page for eCommerce platforms including Shopify & Magento. Cross department collaboration & product communication on a remote team. Lead in the spin up of an in house agile product research & design team.","duration":"Jun 2020 Sep 2020 4 months","duration_short":"4 months","end_date":"Sep 2020","start_date":"Jun 2020","subtitle":"NS8 Inc","title":"Senior Product Designer"}],"url":"https://www.linkedin.com/company/ns8"},{"company":"Thales","company_id":"thales","location":"Irvine CA & Remote from Las Vegas","positions":[{"description":"Launched four custom In-Flight Entertainment software systems in three years. I drive & articulate user experience strategy & vision by acting as a champion for user-focused design. I lead project communication across multi-disciplinary teams from UX/UI design, product research, engineering, business, finance, vendors & customers. I map design decisions to key performance indicators (KPIs). I create UX workflows, interactive prototypes & conduct large scale usability testing to validate software with stakeholders. Manage agile team(s), ensuring commitments are met on time, with quality & on budget. Managing project design budgets & resource allocations. Established department precedent & future guidelines as the first remote worker.","duration":"Mar 2017 May 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2020","start_date":"Mar 2017","subtitle":"Thales","title":"User Experience Lead"}],"url":"https://www.linkedin.com/company/thales"},{"company":"Envoy","company_id":"we-are-envoy","location":"Irvine CA","positions":[{"description":"Delivered product improvements for Vizio SmartCast™ Apps across multiple product lines. Launched a new online ordering user experience for Tender Greens. Acted as the advertising agency’s user experience expert for digital project client interactions & service offering. Trained fellow designers how to use Sketch & Invision to rapidly design + prototype for Android, iOS & responsive web sites. Delivered product improvements for Vizio SmartCast™ Apps across multiple product lines. Launched a new online ordering user experience for Tender Greens. Acted as the advertising agency’s user experience expert for digital project client interactions & service offering. Trained fellow designers how to use Sketch & Invision to rapidly design + prototype for Android, iOS & responsive web sites.","duration":"Feb 2016 Mar 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2017","start_date":"Feb 2016","subtitle":"Envoy","title":"Senior User Experience Designer"}],"url":"https://www.linkedin.com/company/we-are-envoy"},{"company":"XTOPOLY","company_id":"xtopoly","location":"Irvine, CA","positions":[{"description":"Designed award winning mobile apps for Yamaha Watercraft on iOS & Android. Executed best in class user experience work for Regency Theaters, Naked Juice, FedEx, Seven & Stitch & Tie. Ideate, produce & present project based UX design services such as user flows, user personas, wire frames & concept designs. Documented requirements, customer vision, measurable objectives & technical constraints. Conducted research services, competitor analysis, user personas, use cases & feature sets for projects. Designed award winning mobile apps for Yamaha Watercraft on iOS & Android. Executed best in class user experience work for Regency Theaters, Naked Juice, FedEx, Seven & Stitch & Tie. Ideate, produce & present project based UX design services such as user flows, user personas, wire frames & concept designs. Documented requirements, customer vision, measurable objectives & technical constraints. Conducted research services, competitor analysis, user personas, use cases & feature sets for projects.","duration":"May 2012 Mar 2017 4 years 11 months","duration_short":"4 years 11 months","end_date":"Mar 2017","start_date":"May 2012","subtitle":"XTOPOLY","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/xtopoly"},{"company":"XTOPOLY","company_id":"xtopoly","location":"Irvine CA","positions":[{"description":"Prospected for new clients and sent leads to a manager ensuring a constant stream of new business. Created visual presentations and concept pitch decks in response to RFP\'s from perspective new clients. Identified the business objectives of existing agency clients and worked with the head of business development to foster new projects within existing agency accounts. Prospected for new clients and sent leads to a manager ensuring a constant stream of new business. Created visual presentations and concept pitch decks in response to RFP\'s from perspective new clients. Identified the business objectives of existing agency clients and worked with the head of business development to foster new projects within existing agency accounts.","duration":"Jul 2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"Jul 2010","subtitle":"XTOPOLY","title":"Marketing And Business Development Coordinator"}],"url":"https://www.linkedin.com/company/xtopoly"}]', '["Kang Ha “Tyler is incredibly smart and grounded in the principles of user-centered design. I\'ve had the pleasure to work with Tyler on a number of projects. Every time his thoughtful approach surfaces unseen opportunities to solve business problems and optimize the end-user experience. He\'s a true champion for UX and puts his heart into his excellent work. Tyler brings a mighty work ethic, collaborative energy, and a great attitude to the table. I highly recommend Tyler to any organization looking to deliver amazing digital experiences. ”","Ralph D\'Amato “Tyler is a great asset to any company. His work ethic is top notch and his product management, user experience and design knowledge is leading edge. He worked great within tight deadlines and had a knack for presenting to clients with a professional and confidence building demeanor. He\'s a great person in general as well; trustworthy, friendly and responsible. If I was in need of a product manager on my team Tyler would be my go to.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide user-centered design and strategy for digital products, while today the user is reaching out to the agent because they need assistance in planning a high-profile event for a healthcare organization.
### Human: Agent: ['Karen Lacey', 'I love to read and I love to write, so it’s no surprise I combined these passions into a successful career as an author, collaborator, ghostwriter, editor, and copyeditor. In addition to contributing to a wide array of book writing projects, I wrote and co-wrote two books on tight deadlines published by Penguin (The Complete Idiot’s Guide to Elance) and McGraw-Hill (Pinterest Power). The diverse projects I’ve worked on include self-help and how-to books in business, finance, and health, as well as fiction in the form of three screenplays converted into novels. One took second place in a national competition. I work diligently to improve the quality of the projects I’m entrusted with, and all of my copy is clean, on-point, on-time, and requires limited publisher editing. With a gift for translating complex and routine material in an understandable manner, I deliver copy that engages readers and leads to increased book sales. Let me apply my dynamic voice and meticulous writing skills to your next book project! Please contact me at karenlacey11@gmail.com or www.karenlaceywriter.com. Testimonials: Executive Editor, McGraw-Hill: “I’d love to do another book with Karen. She’s definitely a dream author.” Co-Author/Collaborator: "Karen welcomed me into this project and wrote tirelessly to make this book the best it could be.” Reader: "Lively writing .. informative without being dry and boring.”', 'Bestselling Author; Collaborator/Ghostwriter/Editor/Copyeditor of 50+ published books', 'Karen Lacey, Self-Employed', '[{"company":"Karen Lacey, Self-Employed","company_id":null,"location":"Palm Desert, CA","positions":[{"description":"Provide expert writing, collaboration, ghostwriting, editing, and copyediting services to publishing houses, editors, and private clients. Wrote or contributed to more than 25 nonfiction and fiction books, including:Cryptoassets: The Innovative Investor\'s Guide to Bitcoin and BeyondThe Calcium Connection: The Little-known Enzyme at the Root of Your Cellular HealthThere\'s No Plan B for Your A Game: Be the Best in the World at What You DoPlant Spirit Medicine: Using an Ancient Ancestral Meditation to Connect with the Medicine of PlantsPinky Chenille and the Rainbow HuntersSinging Beyond Sorrow: A Year of Grief, Gratitude & GraceShelley In Haiti: One Woman\'s Quest for Orphan Prevention Through Job CreationThe Orphan Gospels: Reflections On Orphan Care and Ministry to the PoorWhat Customer\'s CraveBrandcebo: The Powerful Placebo Effect of BrandsOMG, You Met on the Internet?The Complete Idiot’s Guide to ElancePinterest Power Four Keys to a Safe Retirement","duration":"2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2008","subtitle":"Karen Lacey, Self-Employed","title":"Writer"}],"url":""},{"company":"Merrill Lynch/Morgan Stanley","company_id":null,"location":"Palm Desert, CA","positions":[{"description":"Financial Advisor, Certified Financial Planner and Associate Vice President Financial Advisor, Certified Financial Planner and Associate Vice President","duration":"1998 2008 10 years","duration_short":"10 years","end_date":"2008","start_date":"1998","subtitle":"Merrill Lynch/Morgan Stanley","title":"Associate Vice President/Certified FInancial Planner"}],"url":""},{"company":"Chart Analysis","company_id":null,"location":"London, United Kingdom","positions":[{"description":"Wrote daily financial analyses for boutique investment firm; made appearances on Sky Business News and Reuters TV, and conducted daily commentaries on Bloomberg News. Wrote daily financial analyses for boutique investment firm; made appearances on Sky Business News and Reuters TV, and conducted daily commentaries on Bloomberg News.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Chart Analysis","title":"Financial Writer/Analyst"}],"url":""},{"company":"Karen Lacey, Self-Employed","company_id":null,"location":"South Africa","positions":[{"description":"","duration":"1991 1997 6 years","duration_short":"6 years","end_date":"1997","start_date":"1991","subtitle":"Karen Lacey, Self-Employed","title":"Writer/Wildlife Photographer"}],"url":""}]', '["Meredith First “I was lucky enough to work with Karen on my first novel, Gridley Girls, which sold so well in its first months of publication as an indie book that I promptly signed a three-book deal with a publisher and took it off the market. The Gridley Girls series will now launch June, 2016 thanks to my original work with Karen Lacey. Karen doesn\'t just know what she\'s doing as an editor. She\'ll hold the hand of a first-time author, guide them through the process and even rush your job when you need to (though my best advice is to listen to Karen and don\'t rush the job!). I\'m forever grateful to Karen for helping me launch what I hope will be a very long career. PS -- this was not edited by Karen. Please don\'t hold my inadequacies against her.”","Carrie Stuart “I had the pleasure of working with Karen on her book \\"The Complete Idiot\'s Guide to Elance.\\" Karen\'s writing is straight-forward, educated and precise. She was extremely thorough in her research, and was able to articulate steps for success for the reader in a way that made them feel successful from the get go. I look forward to working with Karen on another project, and highly recommend her for any writing project!”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide expert writing, collaboration, ghostwriting, editing, and copyediting services to publishing houses, editors, and private clients, Today, the user is reaching out to the agent because they need assistance in writing and editing a technical manual for their electronics and optics company.
### Human: Agent: ['Shawna Martinez, CRVPM', 'Highly accomplished Contingent Workforce expert with 7 years’ experience managing supplier strategy. Varied expertise spanning, Sourcing, Contract Negotiation, developing agreements and Statements of Work (SOWs), leveraging purchasing power, Staffing Industry expertise, Managed Services, Regulatory Vendor Program Management, compiling supplier scorecards, and supplier oversight and governance. Pioneer of unique contingent labor management strategies that increase quality and efficiency while saving millions in expenses.', 'Vendor Management Office People Specialist at Procter & Gamble', 'Procter & Gamble', '[{"company":"Procter & Gamble","company_id":"procter-and-gamble","industry":"Manufacturing","location":"Cincinnati, Ohio","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Procter & Gamble","title":"Vendor Management Office People Specialist"}],"url":"https://www.linkedin.com/company/procter-and-gamble"}]', '["David Lensi “I strongly recommend my colleague, Shawna. I had the pleasure of working alongside her in the Linguistic Validation department at Corporate Translations Inc. where she had been entrusted with a great deal of responsibility. I’ve had the opportunity to observe Shawna\'s professional skills as well as interpersonal style. She is consistently pleasant, and takes on all assignments with enthusiasm and dedication. I wish that all my co-workers had her attitude. Regardless of deadlines or other pressure, Shawna always delivered. Her superior organizational skills make her the consummate multi-tasker.”","Stephen Balon, CAPM “Shawna exhibited professionalism in every project we had together. Her style makes people feel warm and trusting. She is well-organized, quick and accurate in her communication, and always thinking ahead. Anyone who has ever worked with Shawna will always remember her gentleness, her committment to detail, and her smile.”"]'] User: ['Bill Dyer', 'Highly effective professional and leader with progressive Human Resources experience as a Generalist, Supervisor and Manager/Director; broad industry background from textiles to media/broadcasting to agribusiness, small single-site companies to large multi-plant operations; additional experience with a public sector state government agency; earning multiple promotions to positions of increased responsibility & accountability.', 'Senior HR Leader \| Training & Organizational Development \| Mentor/Coach \| Corporate Communications', 'Hood Industries, Inc.', '[{"company":"Hood Industries, Inc.","company_id":"hood-industries-inc","industry":"Paper and Forest Product Manufacturing","location":null,"positions":[{"description":"","duration":"Sep 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Hood Industries, Inc.","title":"Corporate Manager - Training & Organizational Development"},{"description":"","duration":"Mar 2017 Sep 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2018","start_date":"Mar 2017","subtitle":"Hood Industries, Inc.","title":"Plywood Division Human Resources & Safety Manager"},{"description":"","duration":"Apr 2012 Mar 2017 5 years","duration_short":"5 years","end_date":"Mar 2017","start_date":"Apr 2012","subtitle":"Hood Industries, Inc.","title":"Human Resources & Safety Manager"}],"url":"https://www.linkedin.com/company/hood-industries-inc"},{"company":"Wayne Farms LLC","company_id":"wayne-farms","location":"","positions":[{"description":"","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Wayne Farms LLC","title":"Human Resources Supervisor"}],"url":"https://www.linkedin.com/company/wayne-farms"},{"company":"Equine Products LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Equine Products LLC","title":"Human Resources Manager"}],"url":""},{"company":"WWL-TV","company_id":"wwl-tv","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"WWL-TV","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/wwl-tv"},{"company":"3-I, Incorporated/Apparel Sales & Printing, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"3-I, Incorporated/Apparel Sales & Printing, Inc.","title":"Director of Human Resources"}],"url":""}]', '["LinkedIn User “I hired Bill at Hood Industries. Bill\'s expertise was immediately apparent. Bill exudes logic, confidentiality and confidence in his decisions concerning all employees. He provided expert guidance in writing job descriptions and a complete rewrite of outdated policies. He was the driving force to improve our safety program. Bill would be my go to Human Resource Manager for any business.”","Shelley Harless “Bill is successful in his current position. He is task driven and is willing to face challenges head-on. He handles and resolves conflict timely and professionally.”"]']### Assistant: The agent's job is to manage supplier strategy and oversee vendor programs, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in training and organizational development.
### Human: Agent: ['AmyLu Riley', 'AmyLu Riley is the author of inspirational fiction and nonfiction books that grow out of her friendship with God. She lives in Indiana, United States. For book information and to join the email community: amylu-riley.com', 'Author', 'AmyLu-Riley.com', '[{"company":"AmyLu-Riley.com","company_id":null,"location":"Indiana","positions":[{"description":"Author & publisher of inspirational fiction & nonfiction books:Jesus as Healer: Miracles & Meditations in Luke (2016)Stay: Why I\'m Still Here, A Spiritual Memoir (2019)Faith with Grit (2019)Faith with Wings (2020)Remembering: Valley of Artisans - Book 1 (2021)Open for Miracles: Valley of Artisans - Book 2 (2021)A Winter Wedding in the Valley of Artisans: Valley of Artisans - Book 3 (2021)Ordinary Miracles: Valley of Artisans - Book 4 (2021)Author of \\"On Freedom, health, and wholeness\\" email newsletter. Subscribe at amylu-riley.com/subscribe. Archives at amylu-riley.com/email-archives.","duration":"Mar 2015 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"AmyLu-Riley.com","title":"Author"}],"url":""},{"company":"Gray Loon Marketing Group","company_id":"gray-loon-marketing-group","location":"Evansville, Indiana","positions":[{"description":"* Writing and editing copy for websites and print* Marketing strategy* Website optimization for usability, conversion, and search * Writing and editing copy for websites and print* Marketing strategy* Website optimization for usability, conversion, and search","duration":"Mar 2007 Mar 2015 8 years 1 month","duration_short":"8 years 1 month","end_date":"Mar 2015","start_date":"Mar 2007","subtitle":"Gray Loon Marketing Group","title":"Copy Director"}],"url":"https://www.linkedin.com/company/gray-loon-marketing-group"},{"company":"KFS & Associates","company_id":"kfs-&-associates","location":"Evansville, Indiana","positions":[{"description":"• Strategy and creative development, conducting research, interviewing, and writing and editing copy for print, audio, video, and live presentations• Researching scientific studies and interviewing medical experts• Developing project concepts• Leading creative teams• Making presentations, maintaining ongoing client contact for project management, and relationship-building with clients• Writing and producing sales force training materials: print, audio, and video • Strategy and creative development, conducting research, interviewing, and writing and editing copy for print, audio, video, and live presentations• Researching scientific studies and interviewing medical experts• Developing project concepts• Leading creative teams• Making presentations, maintaining ongoing client contact for project management, and relationship-building with clients• Writing and producing sales force training materials: print, audio, and video","duration":"Oct 1997 Feb 2007 9 years 5 months","duration_short":"9 years 5 months","end_date":"Feb 2007","start_date":"Oct 1997","subtitle":"KFS & Associates","title":"Vice President, Strategic Creative Services"}],"url":"https://www.linkedin.com/company/kfs-&-associates"},{"company":"Keller Crescent","company_id":"keller-crescent","location":"Evansville, Indiana","positions":[{"description":"• Writing all types of public relations materials• Strategic planning and client communication• Supervising the company\'s internal newsletter• Successfully placed a story in The Wall Street Journal • Writing all types of public relations materials• Strategic planning and client communication• Supervising the company\'s internal newsletter• Successfully placed a story in The Wall Street Journal","duration":"Sep 1994 Oct 1997 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 1997","start_date":"Sep 1994","subtitle":"Keller Crescent","title":"Public Relations Account Manager"}],"url":"https://www.linkedin.com/company/keller-crescent"},{"company":"WBCL-FM Radio, Fort Wayne, Indiana","company_id":null,"location":null,"positions":[{"description":"• Developing and executing on-air promotions to benefit local nonprofits• Writing news releases and promotional copy for on-air use• Coordinating radio personality appearances","duration":"May 1993 Jun 1994 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 1994","start_date":"May 1993","subtitle":"WBCL-FM Radio, Fort Wayne, Indiana","title":"Director of Public Relations"},{"description":"• Announcing and producing live airshifts• Editing and reporting news• Managing tape traffic• Generating program logs","duration":"Mar 1988 May 1993 5 years 3 months","duration_short":"5 years 3 months","end_date":"May 1993","start_date":"Mar 1988","subtitle":"WBCL-FM Radio, Fort Wayne, Indiana","title":"Announcer (Part-Time)"}],"url":""}]', '["C.L. Stambush “I\'m the editor of the University of Southern Indiana\'s magazine illume, and I\'ve hired AmyLu a couple of times to write features for the magazine. I find her to be professional and easy to work with. She is always eager to take on challenges, produces wonderful work and brings a happy disposition to the mix. ”","Ross McCampbell “AmyLu is exactly who you want on your team if your priorities include professionalism, self-motivation, and the proverbial team player who knows how to serve her teammates and the entire organization.”"]'] User: ['Andrea Doven', "Hardworking, dedicated Executive who for 20+ years worked at Executive level as Administrative-Human Resources VP positions w/ an extraordinary niche for Recruiting. Andrea spent most her life working in (and grew up in) the entertainment industry, but the last 10 yrs she immersed herself and applied her talents in the Tech industry. Andrea's skillset & proven successful track record has crossed multiple industries, she has the ability to pick up and learn any business process/industry and quickly become the one on whom everyone depends. Andrea has become an effective integral part of every organization she’s been a part of.", '25+ yrs as a Chief of Staff to high net worth families in the Tech & Entertainment industries', 'A Family Office', '[{"company":"A Family Office","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"","duration":"Feb 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Feb 2015","subtitle":"A Family Office","title":"Chief of Staff"}],"url":""},{"company":"SCS, inc.","company_id":"scs-dynamics","location":"","positions":[{"description":"As the VP Human Resources Andrea has considerably reduced the employee turnover rate during her tenure and created a very strong stable technical team who have been integral to the successful operations of the company. She has served on SCS\'s Executive Council. SCS is a major Microsoft partner. The company has engaged implementing software systems for Sony Music, Viacom, Tillamook Cheese, Threshold Enterprises, Zodiac Entertainment, Sunkist, Citizen Watch, Seventh Generation, Warner Bros., numerous non-profits and environmental alternative energy, agricultural and food companies.","duration":"Dec 2005 Jan 2015 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jan 2015","start_date":"Dec 2005","subtitle":"SCS, inc.","title":"Human Resources VP"}],"url":"https://www.linkedin.com/company/scs-dynamics"},{"company":"Odin Productions","company_id":null,"location":"","positions":[{"description":"Chief of Staff for Tom Cruise, providing logistical support for the artist/producer engaged in film productions around the world. Andrea started as his personal assistant and built his team out and moved into the Chief of Staff role quickly. This involved an abundance of international travel, project management, location establishment, hiring and management of all personnel, and daily coordination with all business management and PR professionals. Accomplishments:• Personally handled all human resource functions, dealing with hundreds of staff members all over the world during this 18 year period• Daily coordination with legal, professional and financial teams• Coordinated all acquisitions (properties, art, gifts, vehicles, etc.)• Personally responsible for locating, establishing and staffing hundreds of rental properties all over the world.• Coordinated all logistics including contract negotiations, travel, hiring, acquisitions, etc.• Produced and executed numerous special projects on a daily basis including VIP hosting, PR events, travel coordination, etc.","duration":"Oct 1986 Apr 2005 18 years 7 months","duration_short":"18 years 7 months","end_date":"Apr 2005","start_date":"Oct 1986","subtitle":"Odin Productions","title":"Executive Director"}],"url":""}]', '["Mike Loumeau “I have had the pleasure of working with Andrea Doven in two different companies that spanned almost 15 years of working together. She hired me for both companies, and thanks for her flawless skills in HR/Administration, both companies were a joy to work for while she was there. She is organized, multi-tasks like a champion, is competent, focused on success, and truly cares about the people in her world, both personal and professional. I would recommend Andrea for any position where these skills were needed.”","Kellan Denning “Great to work with, very professional with real leadership skills. A problem solver. Able to handle sensitive and delicate situations with smooth professionalism to mutually beneficial and satisfactory results. ”"]']### Assistant: The agent's job is to recruit high-level executives for a tech company, today the agent is reaching out to the user because they need to schedule an interview for a Chief of Staff position.
### Human: Agent: ['Dr. Elena Litescu', 'I am a transformational leader passionate about helping students achieve their full potential. Core Executive Qualifications• Student / Staff recruiting, developing and retention• Financial performance optimization and resource allocation• Community Outreach and Government & Public Relations• Analytical acumen / Designing innovative and forward-thinking strategies', 'Education Administrator advocating for students \| Leadership Effectiveness \| Emotional Intelligence \| Community Outreach', 'Evergreen Charter School', '[{"company":"Evergreen Charter School","company_id":"evergreen-charter-school","industry":"Primary/Secondary Education","location":"Long Island","positions":[{"description":"Working closely with students, teachers, and parents to foster a positive environment, promoting a school culture that supports academic and character growth. Working closely with students, teachers, and parents to foster a positive environment, promoting a school culture that supports academic and character growth.","duration":"Aug 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Evergreen Charter School","title":"Vice Principal"}],"url":"https://www.linkedin.com/company/evergreen-charter-school"},{"company":"Huntington Learning Center","company_id":"huntington-learning-center","location":"Long Island, NY","positions":[{"description":"Oversee daily operations of K-12 Learning Center. Represented Center in the local community, and established collaborations with school administrators, educational professionals, and parent/teacher organizations. Oversee daily operations of K-12 Learning Center. Represented Center in the local community, and established collaborations with school administrators, educational professionals, and parent/teacher organizations.","duration":"Feb 2018 Jul 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2019","start_date":"Feb 2018","subtitle":"Huntington Learning Center","title":"Center Director"}],"url":"https://www.linkedin.com/company/huntington-learning-center"},{"company":"Technical Career Institutes","company_id":"technical-career-institutes","location":"New York City","positions":[{"description":"Provided vision, leadership and modeled service excellence. Conceptualized and implemented recruitment strategies for all aspects of new student enrollment process. Managed and refined key areas of focus in Admissions, Enrollment and Veterans Services departments. Collaborated with the College community to support and extend enrollment initiatives and to ensure a seamless transition for applicants to new students. Managed marketing initiatives and developed outreach programs for public relations purposes.","duration":"2017 2017 less than a year","duration_short":"less than a year","end_date":"2017","start_date":"2017","subtitle":"Technical Career Institutes","title":"Vice President for Admissions and Marketing"}],"url":"https://www.linkedin.com/company/technical-career-institutes"},{"company":"DeVry University","company_id":"devry-university","location":null,"positions":[{"description":"Managed day-to-day operations of University Center. Demonstrated effective cross-functional leadership by overseeing academic, personnel, financial, programs and services, facilities and administrative functions and ensured delivery of excellent student centric services. Optimized financial performance and implemented thorough fiscal management. Developed strategic long and short term goals for University Center growth.","duration":"2011 2016 5 years","duration_short":"5 years","end_date":"2016","start_date":"2011","subtitle":"DeVry University","title":"Center Dean"},{"description":"Fulfilled Director\'s functions (in absence). Managed, supervised, coordinated and evaluated performance of undergraduate and graduate admissions advisors. Provided strategic leadership for the recruiting and admissions of domestic and international students.Promoted a culture of providing excellent customer service.","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"DeVry University","title":"Associate Director"},{"description":"Developed and implemented short and long-term strategic enrollment initiatives. Generated admissions data for daily, weekly and monthly use and compiled and analyzed performance management reports. Strengthened international recruitment and admissions for both undergraduate and graduate students.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"DeVry University","title":"Assistant Director of Admissions"},{"description":"Ensured accurate marketing of University course offerings and delivered trainings to increase the skills and competence of the Admissions team. Designated as University subject matter-expert (SME) during launch and implementation of new software systems. Achieved expertise of the entire admissions process, from initial inquiry to matriculation.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"DeVry University","title":"Mentor Admissions"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Lamont Eddins “Elena has been a colleague of mine since 2005. She has been an outstanding colleague to work with throughout the years. Her passion and dedication to helping students fulfill their educational dreams is one of a kind. Elena is highly professional and always have a positive outlook towards handling her responsibilities. ”","Steve Brown “Elena Litescu and I worked together as colleagues at DeVry University and I found her to be a focused, results-oriented leader who cared deeply about her team, her students and her center. As a very successful Center Dean, she embraced a philosophy of continuous improvement for herself and others, seeking out objective feedback on her own performance while modeling a willingness to learn for her staff. Elena is intelligent, hard working and was dedicated to the University\'s success in providing an outstanding learning environment/experience for each of its students. I would recommend her highly for any post in her field of expertise, knowing that she will go above and beyond to ensure the success of her team and organization. Steve Brown Former Metro President, 2000-2011, DeVry University”"]'] User: ['Paula Anderson, MA, LSC', 'Clifton Strengths: Empathy / Connectedness / Positivity / Input / Learner', 'Lifelong Learner / Problem-Solver / Collaborator', 'The International School of Minnesota', '[{"company":"The International School of Minnesota","company_id":"international-school-of-mn","industry":"Education Management","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jan 2020","subtitle":"The International School of Minnesota","title":"Academic Quality Controller"},{"description":"","duration":"Aug 2016 Jan 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2020","start_date":"Aug 2016","subtitle":"The International School of Minnesota","title":"School Counselor"}],"url":"https://www.linkedin.com/company/international-school-of-mn"},{"company":"Orono Public Schools","company_id":"orono-public-schools","location":"","positions":[{"description":"Outreach, software transition, district communication, registration, billing, tours, classroom support, customer service Outreach, software transition, district communication, registration, billing, tours, classroom support, customer service","duration":"Sep 2003 May 2014 10 years 9 months","duration_short":"10 years 9 months","end_date":"May 2014","start_date":"Sep 2003","subtitle":"Orono Public Schools","title":"Site Supervisor"}],"url":"https://www.linkedin.com/company/orono-public-schools"}]', '["Kim Thommes “It was clear that from the first moment that I met Paula, that she was a person who cared deeply for the students, her colleagues and her organization. She was always willing to help anyone, whether or not is was part of her duties. She spent countless hours looking for ways to better present materials to students and/or staff in a way that they could relate to it best. ”","Stacy Severson, MBA “Paula exudes warmth, compassion, and professionalism. She was an inclusive and encouraging colleague and a valued member of our leadership team at ISM. Paula is skilled at building trust and developing relationships with colleagues, students, and families. She is a thoughtful and intentional communicator with exceptional listening skills. Throughout my interactions with Paula, and in my observations of her interactions with others, it was evident that people leave the conversation with her feeling seen and heard. I loved working with Paula on projects as she was always prepared, organized and efficient. She wore many hats but was able to bring creative execution and was a team member you could always count on. Paula goes out of her way to create a sense of belonging and to help others feel included. I would welcome the opportunity to work with her again. An organization that values passion, creativity, and thoughtful leadership would be lucky to have her! ”"]']### Assistant: The agent's job is to oversee daily operations and establish collaborations with educational professionals, and today, the agent is reaching out to the user to discuss a potential collaboration between their respective educational institutions.
### Human: Agent: ['Harman Jeet Kaur✨', "❌❗️ I will NOT and CANNOT assist with any TikTok account inquiries ❌❗️ I just want to do some good. As a Gen Z and first-gen college grad, I love to work with companies to authentically engage young audiences. I specialize in utilizing my background and experience to create content, developmental plans, launch campaigns, and build rapport. I want to show companies the value of engagement between consumers, clients, and brands. Nervous to talk to Gen Z? Don't be, I'm here to help. Key Skills:- Content Development/Creator - Project Management - Engagement Management - Networking Strategy - Account Management - Team Work and Interpersonal Skills I love meeting new people and learning about different careers, career journeys, cultures, and interests. Connect for a coffee chat. Ask me about my current project, https://here.fm/ (she/her/hers)", "\| Creator Community @TikTok \| Diversity & Inclusion \| Growth Strategy \| Let's Talk Gen Z \|", 'TikTok', '[{"company":"TikTok","company_id":"tiktok","industry":"Internet","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"TikTok","title":"Community Development Support Associate"}],"url":"https://www.linkedin.com/company/tiktok"},{"company":"Here (Here.fm)","company_id":"herefm","location":"","positions":[{"description":"Move over Zoom fatigue 😒, and check out https://here.fm/ 🤩🤩🤩","duration":"Feb 2021 Apr 2021 3 months","duration_short":"3 months","end_date":"Apr 2021","start_date":"Feb 2021","subtitle":"Here (Here.fm)","title":"Community Manager"}],"url":"https://www.linkedin.com/company/herefm"},{"company":"JUV Consulting","company_id":"juv-consulting","location":"Remote","positions":[{"description":"• Completed over 25+ surveys for various companies (Olay, Jansport\'s, etc) providing counsel on improving branding and marketing initiatives targeted toward Gen Z.• Provide strategies for JUV to implement to create user-friendliness for Receipt members.","duration":"Aug 2020 Jan 2021 6 months","duration_short":"6 months","end_date":"Jan 2021","start_date":"Aug 2020","subtitle":"JUV Consulting","title":"Vine Member"}],"url":"https://www.linkedin.com/company/juv-consulting"},{"company":"Wonsulting","company_id":"wonsulting","location":"","positions":[{"description":"Co-Founder of Career ExploratoriumCheck it out: https://careerexploratoriu.wixsite.com/startyourjourneyhere / https://www.linkedin.com/company/career-exploratorium","duration":"Jul 2020 Nov 2020 5 months","duration_short":"5 months","end_date":"Nov 2020","start_date":"Jul 2020","subtitle":"Wonsulting","title":"Wonsulting Project 2020 : Career Exploratorium"}],"url":"https://www.linkedin.com/company/wonsulting"},{"company":"UCLA Undergraduate Students Association Council (USAC)","company_id":"ucla-undergraduate-students-association-council-usac","location":"","positions":[{"description":"• Spearheaded first-ever COVID-19 Relief Fund initiative, giving away $100,000 to 85+ students facing disparities in health or income by working collaboratively with cross-functional partners. • Coordinated with UCLA to launch a universal $200 grant for all students, from international to out of state students.Skills: Microsoft PowerPoint and Excel, Tableau, Canva, Diversity and Inclusion Metrics","duration":"Jan 2020 Jun 2020 6 months","duration_short":"6 months","end_date":"Jun 2020","start_date":"Jan 2020","subtitle":"UCLA Undergraduate Students Association Council (USAC)","title":"Campus Affordability Intern, USAC Financial Supports Commission"}],"url":"https://www.linkedin.com/company/ucla-undergraduate-students-association-council-usac"},{"company":"University of California, Los Angeles","company_id":"ucla","location":"Greater Los Angeles Area","positions":[{"description":"Accepted to highly selective 3-week training academy led by UCLA alumni and industry professionals • Trained in design thinking, leadership, product management, wireframing by accomplished UCLA Alumni• Topics included: Corporate Finance, Project Management, Design Thinking","duration":"May 2019 May 2019 1 month","duration_short":"1 month","end_date":"May 2019","start_date":"May 2019","subtitle":"University of California, Los Angeles","title":"Product Management Fellow: Bruin Development Academy"}],"url":"https://www.linkedin.com/company/ucla"},{"company":"Vendo","company_id":"vendocommerce","location":"Greater Los Angeles Area","positions":[{"description":"• Update content & products across all online assets and collaborate with online team to develop concepts for upcoming campaigns• Analyze sales data & present recommendations; Conduct market research to suggest new avenues for business expansionVendo is a digital sales platform that helps CPG brands sell direct to consumer via Amazon and custom branded websites. Vendo\'s mission is to help the scale one-to-one customer relationships using paid media, social networks, influencers, search engines, and other online traffic sources in order to maximize sales, data, and brand loyalty across all online channels.","duration":"2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"2019","subtitle":"Vendo","title":"Amazon Brand Partnerships"}],"url":"https://www.linkedin.com/company/vendocommerce"},{"company":"SheSays India","company_id":"shesaysindia","location":"SheSays","positions":[{"description":"SheSays is a youth led NGO with a focus on youth and civil society engagement to promote gender equality. It functions in the domains of Sexual Violence; Education; Healthcare and Sanitation; Security and Public Policy. For more information visit www.shesays.in","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"SheSays India","title":"Digital Strategy and Operations"}],"url":"https://www.linkedin.com/company/shesaysindia"},{"company":"Wonder Women Tech Foundation","company_id":"wonder-women-tech","location":"","positions":[{"description":"Wonder Women Tech’s mission is to highlight, celebrate and educate women and the underrepresented in STEAM industries. (Science, Technology, Engineering, Arts, and Math) We create conferences, events, workshops and initiatives where we bring together changemakers, pioneers, innovators, and high-level speakers and attendees to explore ideas, discussions, and solutions for women and the underrepresented to succeed and thrive.","duration":"Jan 2018 Mar 2018 3 months","duration_short":"3 months","end_date":"Mar 2018","start_date":"Jan 2018","subtitle":"Wonder Women Tech Foundation","title":"Outreach & Partnerships"}],"url":"https://www.linkedin.com/company/wonder-women-tech"}]', '["“During our collaboration, Harman demonstrated outstanding communication and interpersonal skills. She connected others to valuable resources, as well as offered her personal knowledge and experiences to assist her colleagues. Her teamwork, drive, and passion were inspiring. Harman would be a valuable asset to any team or project. ”","“Harman is amazing. She is a leader and able to solve any type of conflict gracefully. She is ahead of the game and takes over in a good way. Harman is able to identify, prioritize, and secure business opportunities or develop and implement best practices for client interaction, sales, and service. She has valuable experience and possesses an amazing combination of hard and soft skills useful for any role. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to authentically engage young audiences and show companies the value of engagement between consumers, clients, and brands, and today the user is reaching out to the agent because they need assistance in developing a training program for their team on effective communication with Gen Z employees.
### Human: Agent: ['Henry Wu', 'A self-motivated, resourceful, and analytical Front End Software Engineer with a proven track record of accelerating business growth through exemplifying a results-driven mindset. Participates in various software developer life cycle phases including client requirement analysis, design, implementation, testing, communication, investigation, and support. Highly organized and an adept planner with the capability to prioritize tasks in fast-paced environments. Proficient in React, React Native, JavaScript, .NET Core, and TSQL. Knowledgeable in software engineering and application development methods, protocols, and principles with strong business and technical acumen. Detail-oriented with exceptional written and verbal skills. Possesses a high degree of creative aptitude with the ability to surpass organizational objectives while ensuring compliance with all federal regulations, ethical standards, and organizational protocols.', 'Software Engineer', 'ettain group', '[{"company":"ettain group","company_id":"ettain-group","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Sep 2021","subtitle":"ettain group","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ettain-group"},{"company":"Novo Technologies USA","company_id":"novo-technologies-usa","location":"Modesto, California, United States","positions":[{"description":"∙ Responsible for completing a dynamic range of in-house special projects as a consultant for a international medical services provider utilizing React and React Native while remaining current with emerging technologies and industry trends at all times; notable projects include:- Uber for Medical Transports: Created an innovative system that significantly accelerated the transport scheduling process by developing key features including an admin tool to help onboard new hospitals and real-time location update- Covid Vaccine Portal: Spearheaded the development of a dynamic and intuitive vaccine administration platform to help streamline the vaccination process while adapting quickly to CDC requirement changes; clients ranged from high schools and counties to state government agencies- Internal Mobile Application: Developed highly-targeted features for the application including geofenced notifications, certification/documentation uploads, and onboarding checklist; application is currently used by over 38,000 employees at the organization∙ Ensured all projects are completed on time and within scope while demonstrating the capability to excel in both individual and team-oriented settings∙ Formulated aesthetically appealing and functional designs while optimizing applications to maximize speed, scalability, and functionality∙ Responsible for onboarding developers in alignment with company guidelines, writing documentation with strong attention to detail, delegating tasks to high-performance teams, and providing world-class customer support to increase brand awareness and market share∙ Provided guidance, coaching, and additional resources to interns to ensure each individual is set up for success in their individual roles∙ Engaged in cross-functional collaboration with diverse teams to assist in structuring the internship program while adhering to tight deadlines","duration":"May 2018 Aug 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2021","start_date":"May 2018","subtitle":"Novo Technologies USA","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/novo-technologies-usa"},{"company":"AlzCare","company_id":"alzcare-labs","location":"Mountain View","positions":[{"description":"∙ Strengthened analytical and technical capabilities by utilizing the Agile methodology as part of a fully remote team to improve efficiency and reduce the turnaround time∙ Wrote tests utilizing Jest and Enzyme and implemented a new swiping functionality using Gesture Handler in alignment with protocol ∙ Strengthened analytical and technical capabilities by utilizing the Agile methodology as part of a fully remote team to improve efficiency and reduce the turnaround time∙ Wrote tests utilizing Jest and Enzyme and implemented a new swiping functionality using Gesture Handler in alignment with protocol","duration":"Mar 2018 Jun 2018 4 months","duration_short":"4 months","end_date":"Jun 2018","start_date":"Mar 2018","subtitle":"AlzCare","title":"React Native Intern"}],"url":"https://www.linkedin.com/company/alzcare-labs"},{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2017 Feb 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2018","start_date":"Jan 2017","subtitle":"Self-employed","title":"Freelance Web Developer"}],"url":""}]', '["Gerardo Gallegos “\'Ridiculously efficient’ is the phrase that comes to mind when I think about Henry. It was an honor to work with Henry for 3 years at Novo Technologies. Henry has the impressive ability to invent the most unique solutions to any problem. He is also the most worthy table tennis opponent I have had the privilege of competing against. Any team lucky enough to have Henry on it would reach new levels of productivity.”","Nathaniel Villegas “It was fantastic working together with Henry, who is an exceptional software developer! For two years, I had the pleasure of working with Henry as a software developer for AMR on multiple projects. I was impressed by Henry’s ability to handle any situation calmly and patiently, even with the toughest clients. Even during the most intense moments, Henry knew how to release the pressure with a well-timed one-liner. Henry would be an asset to any team.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to collaborate with professionals in various industries to enhance their brand and executive communications, and today the user is reaching out to the agent because they need assistance in developing strategic brand and executive communications initiatives for their company.
### Human: Agent: ['Bryan Keller', 'For those trying to sell me on a service, product, etc, thinking that I am a business owner...PLEASE STOP SOLICITING!!! Experienced Rep with a demonstrated history of working in the building materials industry. Skilled in Budgeting, Sales, Sales Management, and Team Building. Strong consulting professional who has some Spanish language knowledge.', 'Outside lumber rep at McCray Lumber', 'Home Builders Association of Greater Kansas City', '[{"company":"Home Builders Association of Greater Kansas City","company_id":"home-builders-association-of-greater-kansas-city","industry":"Construction","location":"Kansas City, Missouri Area","positions":[{"description":"I serve on the HBA Board of Directors with other industry professionals such as homebuilders and remodelers, bankers, realtors, and other suppliers/subcontractors that focus on important issues both locally and nationally that adversely affect our industry as well as review budgets, governmental affairs topics, and any other local chapter business, thus striving to continue to make our HBA one of the best in the country! I serve on the HBA Board of Directors with other industry professionals such as homebuilders and remodelers, bankers, realtors, and other suppliers/subcontractors that focus on important issues both locally and nationally that adversely affect our industry as well as review budgets, governmental affairs topics, and any other local chapter business, thus striving to continue to make our HBA one of the best in the country!","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"Home Builders Association of Greater Kansas City","title":"Member Board of Directors"}],"url":"https://www.linkedin.com/company/home-builders-association-of-greater-kansas-city"},{"company":"McCray Lumber","company_id":"mccray-lumber-&-millwork","location":"Edwardsville, KS and surrounding KC Metro area","positions":[{"description":"I provide rough-in framing materials to new home builders, remodelors, commercial contractors, and deck builders as well as the \\"Do-It-Yourselfer.\\" I work directly with the framing crews onsite partnering to meet the project budget and minimize material waste. I provide rough-in framing materials to new home builders, remodelors, commercial contractors, and deck builders as well as the \\"Do-It-Yourselfer.\\" I work directly with the framing crews onsite partnering to meet the project budget and minimize material waste.","duration":"Dec 1998 - Present 23 years 1 month","duration_short":"23 years 1 month","end_date":"Present","start_date":"Dec 1998","subtitle":"McCray Lumber","title":"Lumber Outside Sales Rep"}],"url":"https://www.linkedin.com/company/mccray-lumber-&-millwork"},{"company":"Wilson Fan & Lighting Co.","company_id":null,"location":"Overland Park, KS","positions":[{"description":"I worked directly with electricians and contractors providing the best possible lighting products and layout given the budget we had and the homeowner\'s needs. I worked directly with electricians and contractors providing the best possible lighting products and layout given the budget we had and the homeowner\'s needs.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Wilson Fan & Lighting Co.","title":"Builder Sales Rep"}],"url":""},{"company":"Wilson Fan & Lighting Company","company_id":null,"location":"Overland Park, KS","positions":[{"description":"I oversaw a team of 6-8 people while managing overall inventory levels between our storage facility and our warehouse ensuring we had enough product in stock for the customer. Also responsible for keeping the warehouse clean and manageable and the showroom full of displays. I oversaw a team of 6-8 people while managing overall inventory levels between our storage facility and our warehouse ensuring we had enough product in stock for the customer. Also responsible for keeping the warehouse clean and manageable and the showroom full of displays.","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"Wilson Fan & Lighting Company","title":"Warehouse Manager"}],"url":""},{"company":"Jose Miguel\'s Mexican restaurant","company_id":null,"location":"Lee\'s Summit and Blue Springs, MO","positions":[{"description":"I oversaw the day-to-day operations of the Lee\'s Summit, MO location, including bar, kitchen, and wait staffs while ensuring budgets were met and overall quality of the product stayed consistent to ensure continual customer satisfaction. I oversaw the day-to-day operations of the Lee\'s Summit, MO location, including bar, kitchen, and wait staffs while ensuring budgets were met and overall quality of the product stayed consistent to ensure continual customer satisfaction.","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Jose Miguel\'s Mexican restaurant","title":"Manager"}],"url":""}]', '["Bruce Rieke “Although I have never purchased any lumber from Bryan, he has a great reputation in the industry. Bryan has great knowledge in the lumber industry.”","Gene Bosley “Bryan truly views his role as a consultant to his customers. He takes the time to understand their business needs and works hard to meet those needs. He understands the value of long term relationships and that view has paid off for both him and his clients. I am very glad to have him as a partner on our team.”"]'] User: ['Stephen Garner', 'Serving the business community has been a real joy for me. The friendships and business contacts have enriched the lives of me and my family. I strive to give consistantly great service to all those that trust me with their needs. Specialties: Vehicle replacement and service', 'Experienced salesman interested in creating long-term relationships. Your complete satisfaction is my mission!', 'Foundation Buick/GMC/Cadillac', '[{"company":"Foundation Buick/GMC/Cadillac","company_id":null,"location":"315 Central Freeway, Wichita Falls TX 76301","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Foundation Buick/GMC/Cadillac","title":"Sales Consultant"}],"url":""},{"company":"Patterson Auto Center","company_id":null,"location":"","positions":[{"description":"Assist clients in filling their vehicle needs Assist clients in filling their vehicle needs","duration":"Jun 2003 - Present 19 years 1 month","duration_short":"19 years 1 month","end_date":"Present","start_date":"Jun 2003","subtitle":"Patterson Auto Center","title":"Sales consultant"}],"url":""},{"company":"Leadership Wichita Falls","company_id":null,"location":"","positions":[{"description":"Graduate of the class of 1987. Member of Alumni Association Graduate of the class of 1987. Member of Alumni Association","duration":"1987 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1987","subtitle":"Leadership Wichita Falls","title":"Member"}],"url":""},{"company":"Herb Easley Motors","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 2003 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2003","start_date":"Jan 1995","subtitle":"Herb Easley Motors","title":"Sales Consultant"}],"url":""}]', '["Mark McKethan “In a world, where so many lack personal integrity, it is refreshing to find someone who exudes it in such a modest manner. That is the case with Stephen Garner. He is honest, fair, trustworthy and is actually someone I respect, admire and look up to. I can say without hesitation that the next time I buy a car it will be from Steve and any car I ever buy again will be from Steve. I have not run across a finer person in Wichita Falls! ”","Dwayne Lamb “There is only 2 words need to describe Steve, \\"THE BEST\\"! one could only be so lucky to cross paths with him, im truely blessed to be able to interact with my friend Steve.”"]']### Assistant: The agent's job is to provide sales consulting services, and today, the agent is reaching out to the user because they need to discuss potential long-term business opportunities in the automotive industry.
### Human: Agent: ['Jeffrey (Jeff) Oleske', 'Global Treasury Management Professional with extensive experience in Product Development, Leadership of Cross-functional teams, Talent Acquisition, Development, and Retention, and Achievement of Business results. An ability to work in highly complex, matrix managed organizations within Global, International, and US Regional Banks. Ability to relate well to all levels of an organization, both internal and external.', 'Director at Bank of America', 'Bank of America', '[{"company":"Bank of America","location":"New York City","positions":[{"description":"Provide strategic management of Bank of America products designed to enhance the Revenue Cycle Management processes employed by key Health Care segment clients. Responsible for end to end delivery of these products and for ensuring they meet the growing and ever-changing demands of clients in the dynamic Health Care space. Provide strategic management of Bank of America products designed to enhance the Revenue Cycle Management processes employed by key Health Care segment clients. Responsible for end to end delivery of these products and for ensuring they meet the growing and ever-changing demands of clients in the dynamic Health Care space.","duration":"Jun 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Bank of America","title":"Director"}],"url":""},{"company":"BMO Harris Bank","company_id":"bmo-harris-bank","location":"Milwaukee - Chicago","positions":[{"description":"Treasury Management professional with over 20 years experience at banks ranging in size from $4B to $1T+. Led the Product Management organization at BMO Harris Bank, after the merger of Harris Bank and M&I Bank. Treasury Management professional with over 20 years experience at banks ranging in size from $4B to $1T+. Led the Product Management organization at BMO Harris Bank, after the merger of Harris Bank and M&I Bank.","duration":"Jul 2006 Mar 2013 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2013","start_date":"Jul 2006","subtitle":"BMO Harris Bank","title":"Managing Director"}],"url":"https://www.linkedin.com/company/bmo-harris-bank"},{"company":"Citibank","company_id":"citi","location":"","positions":[{"description":"Responsible for all Treasury Management collections and disbursement products sold in the U.S. and handled full P&L responsibility for product lines generating in excess of $100 million in annual revenue Responsible for all Treasury Management collections and disbursement products sold in the U.S. and handled full P&L responsibility for product lines generating in excess of $100 million in annual revenue","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Citibank","title":"Director"}],"url":"https://www.linkedin.com/company/citi"},{"company":"The Bank of New York","location":"NY, NY","positions":[{"description":"Responsible for overall performance and quality of the Bank’s Deposit Services products, including Controlled Disbursement, Account Reconcilement, Lockbox, Corporate Deposits, Domestic and International Cash Letters, Global Check Collections, and Branch Services. Responsible for overall performance and quality of the Bank’s Deposit Services products, including Controlled Disbursement, Account Reconcilement, Lockbox, Corporate Deposits, Domestic and International Cash Letters, Global Check Collections, and Branch Services.","duration":"1985 2000 15 years","duration_short":"15 years","end_date":"2000","start_date":"1985","subtitle":"The Bank of New York","title":"Vice President"}],"url":""}]', '["Roberta Drews “I recruited Jeff to reposition and reinvigorate the treasury management business for the former M&I Bank, and I am delighted to recommend him. Jeff is a seasoned banking professional with a demonstrated track record of success. He has built high-performance teams, devised effective business strategies, and led large cross-functional teams to deliver excellent results. Under pressure Jeff remains cool and thoughtful, and he provides outstanding leadership even - and particularly - during periods of significant change. Jeff is knowledgeable, resourceful, dependable, and a real asset to an organization.”","Larry A. Marks “Jeff is knowledgable, smart and loves to learn new approaches to improve management, products and processes. He is forward leaning in all his work and his direct reports and the overall organization benefited from his approach, attitude and skills.”"]'] User: ['Jeffrey (Jeff) Oleske', 'Global Treasury Management Professional with extensive experience in Product Development, Leadership of Cross-functional teams, Talent Acquisition, Development, and Retention, and Achievement of Business results. An ability to work in highly complex, matrix managed organizations within Global, International, and US Regional Banks. Ability to relate well to all levels of an organization, both internal and external.', 'Director at Bank of America', 'Bank of America', '[{"company":"Bank of America","location":"New York City","positions":[{"description":"Provide strategic management of Bank of America products designed to enhance the Revenue Cycle Management processes employed by key Health Care segment clients. Responsible for end to end delivery of these products and for ensuring they meet the growing and ever-changing demands of clients in the dynamic Health Care space. Provide strategic management of Bank of America products designed to enhance the Revenue Cycle Management processes employed by key Health Care segment clients. Responsible for end to end delivery of these products and for ensuring they meet the growing and ever-changing demands of clients in the dynamic Health Care space.","duration":"Jun 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Bank of America","title":"Director"}],"url":""},{"company":"BMO Harris Bank","company_id":"bmo-harris-bank","location":"Milwaukee - Chicago","positions":[{"description":"Treasury Management professional with over 20 years experience at banks ranging in size from $4B to $1T+. Led the Product Management organization at BMO Harris Bank, after the merger of Harris Bank and M&I Bank. Treasury Management professional with over 20 years experience at banks ranging in size from $4B to $1T+. Led the Product Management organization at BMO Harris Bank, after the merger of Harris Bank and M&I Bank.","duration":"Jul 2006 Mar 2013 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2013","start_date":"Jul 2006","subtitle":"BMO Harris Bank","title":"Managing Director"}],"url":"https://www.linkedin.com/company/bmo-harris-bank"},{"company":"Citibank","company_id":"citi","location":"","positions":[{"description":"Responsible for all Treasury Management collections and disbursement products sold in the U.S. and handled full P&L responsibility for product lines generating in excess of $100 million in annual revenue Responsible for all Treasury Management collections and disbursement products sold in the U.S. and handled full P&L responsibility for product lines generating in excess of $100 million in annual revenue","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"Citibank","title":"Director"}],"url":"https://www.linkedin.com/company/citi"},{"company":"The Bank of New York","location":"NY, NY","positions":[{"description":"Responsible for overall performance and quality of the Bank’s Deposit Services products, including Controlled Disbursement, Account Reconcilement, Lockbox, Corporate Deposits, Domestic and International Cash Letters, Global Check Collections, and Branch Services. Responsible for overall performance and quality of the Bank’s Deposit Services products, including Controlled Disbursement, Account Reconcilement, Lockbox, Corporate Deposits, Domestic and International Cash Letters, Global Check Collections, and Branch Services.","duration":"1985 2000 15 years","duration_short":"15 years","end_date":"2000","start_date":"1985","subtitle":"The Bank of New York","title":"Vice President"}],"url":""}]', '["Roberta Drews “I recruited Jeff to reposition and reinvigorate the treasury management business for the former M&I Bank, and I am delighted to recommend him. Jeff is a seasoned banking professional with a demonstrated track record of success. He has built high-performance teams, devised effective business strategies, and led large cross-functional teams to deliver excellent results. Under pressure Jeff remains cool and thoughtful, and he provides outstanding leadership even - and particularly - during periods of significant change. Jeff is knowledgeable, resourceful, dependable, and a real asset to an organization.”","Larry A. Marks “Jeff is knowledgable, smart and loves to learn new approaches to improve management, products and processes. He is forward leaning in all his work and his direct reports and the overall organization benefited from his approach, attitude and skills.”"]']### Assistant: The agent's job is to enhance Revenue Cycle Management processes for key Health Care segment clients, and today the agent is reaching out to the user because they need to discuss the implementation of new products to meet the growing demands in the dynamic Health Care space.
### Human: Agent: ['Chirag Kenia', 'Cybersecurity professional with 15+ years of technical expertise in the cybersecurity, privacy & risk management with focus on information security. Experience in Data protection assessment & strategy, Data Loss Prevention (Symantec DLP) program assessment & implementation, Cloud Access Security Broker (Netskope CASB) strategy & implementation, Endpoint security, AWS security assessment, Network Security project implementation, Incident response planning, Threat & Vulnerability Management, Cybersecurity Due Diligence assessments supporting mergers & acquisitions (M&A) based on NIST CSF and Security Program Management, working with cross functional teams to scale and operationalize programs related to security, privacy & compliance.Certifications:•AWS Certified Solutions Architect – Associate•CCSK - Certificate of Cloud Security Knowledge v4•ITIL V2011 Foundation•Certified Ethical Hacker •Checkpoint Certified Security Administrator •Cisco Certified Network Associate •Microsoft Certified Professional', 'Information Security Specialist', 'AMISEQ', '[{"company":"AMISEQ","company_id":"amiseq-inc.","industry":"Information Technology and Services","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"AMISEQ","title":"Information Security Specialist"}],"url":"https://www.linkedin.com/company/amiseq-inc."},{"company":"PwC","company_id":"pwc","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2016 Jul 2020 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jul 2020","start_date":"Feb 2016","subtitle":"PwC","title":"Manager - Cybersecurity"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"Capgemini(IGATE)","company_id":"capgemini","location":"San Francisco/Los Angeles","positions":[{"description":"","duration":"May 2014 Jan 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2016","start_date":"May 2014","subtitle":"Capgemini(IGATE)","title":"Senior Information Security Engineer"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"IGATE","company_id":"igate-technologies","location":null,"positions":[{"description":"","duration":"Jan 2008 Apr 2014 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2014","start_date":"Jan 2008","subtitle":"IGATE","title":"Senior Network and Security Engineer"},{"description":"","duration":"Nov 2007 Dec 2007 2 months","duration_short":"2 months","end_date":"Dec 2007","start_date":"Nov 2007","subtitle":"Patni Computer Systems Ltd","title":"Security Architect"},{"description":"","duration":"Sep 2007 Oct 2007 2 months","duration_short":"2 months","end_date":"Oct 2007","start_date":"Sep 2007","subtitle":"Patni Computer Systems Ltd","title":"Network Consultant"}],"url":"https://www.linkedin.com/company/igate-technologies"},{"company":"Patni Computer Systems Ltd","company_id":"igate-technologies","location":"Mumbai,India","positions":[{"description":"","duration":"Jun 2007 Jul 2007 2 months","duration_short":"2 months","end_date":"Jul 2007","start_date":"Jun 2007","subtitle":"Patni Computer Systems Ltd","title":"Infrastructure Consultant"}],"url":"https://www.linkedin.com/company/igate-technologies"},{"company":"Patni Computer Systems Ltd","company_id":"patni-computer-system","location":"Mumbai Area, India","positions":[{"description":"","duration":"May 2004 Jun 2007 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2007","start_date":"May 2004","subtitle":"Patni Computer Systems Ltd","title":"Network & Security Engineer"}],"url":"https://www.linkedin.com/company/patni-computer-system"}]', '["“I have had the pleasure of working with Chirag at Capgemini. Chirag is a very talented cyber security engineer and it always looking to expand his knowledge. Chirag is detail oriented, driven, focused and an excellent person to have in any Information Security organization. I also had the pleasure of attending MIT with him where we learned about advanced cyber security inherit vulnerabilities in today\'s corporate environments. I highly recommend Chirag as a great member to add to your Information Security Organization.”","“It has been a real pleasure working with Chirag. He is always cheerful and helpful as well as being a hard worker who takes initiative and follows through making sure things get done. He was a great asset to the team and will be sorely missed.”"]'] User: ['Jon Jordan', "At Call That Tech, we're serious about your business. So serious in fact, that we assure you that all of your technology needs will be met with speed, courtesy and professionalism. Are you looking for outstanding service, being your most productive, and getting the most out of your investment in technology? Look no further.", 'PC & Mac Repair, Data Solutions, Computer Training, Emergency Tech Support, Remote Access Support, Web Design Solutions', 'IT Services Provider at Call That Tech Computer Repair', '[{"company":"IT Services Provider at Call That Tech Computer Repair","company_id":null,"location":"Wellington","positions":[{"description":"computer repair, data backup and recovery, malware and virus removal, laptop repair, hardware upgrades, Windows and OSX support, wireless network and device support, Internet setup and support, Apple product support, smartphone and tablet support, email setup and support, small business network support, printer repair, remote access service, website maintenance, in-home support, computer training.","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"IT Services Provider at Call That Tech Computer Repair","title":"Business Owner"}],"url":""}]', '["“Recommended!”","“Jon was our IT department at Village Christian. He made sure our network was always running for our staff and students. His reliability and technical expertise was invaluable to us.”"]']### Assistant: The agent's job is to provide IT services to businesses, and today the user is reaching out to the agent because they need assistance with data solutions and computer training for their company.
### Human: Agent: ['Shannon McKinney', 'At Hays Technology, we are shaping the future of recruitment. In today’s market, there are no boundaries for tech talent or limits on the pace of change for companies. We have built the leading human network for the digital age and we’re ambitious to meet your aspirations and work together to match tech experts to organizations. The established relationships that we hold give you unparalleled access to unique insights, which we provide to you at speed using our expertise, investments, and innovation. We are Hays Technology. haystechnology.us We are firm believers that the right job can transform a person’s life and the right person can transform a business. Hays is the #1 Most followed recruitment company on LinkedIn. Follow us here: www.linkedin.com/company/hays/ For 50 years we’ve used our expertise to accelerate careers and transform businesses. Thank you to our clients and candidates for helping us power the world of work.', 'Vice President at Hays', 'Hays', '[{"company":"Hays","company_id":"hays","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"Overseeing recruiting efforts for both Technology and Life Sciences","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Hays","title":"Vice President"},{"description":"Now overseeing recruiting efforts for both Information Technology and Life Science in the North Region (Raleigh, Richmond, New York, Chicago & DC) in the U.S.","duration":"Jan 2021 Jun 2021 6 months","duration_short":"6 months","end_date":"Jun 2021","start_date":"Jan 2021","subtitle":"Hays","title":"Senior Director"},{"description":"Hays is the expert at recruiting qualified, professional and skilled people worldwide. We operate across the private and public sectors, dealing in full time positions, contract roles and temporary assignments. Hays operates in 33 countries across 20 specialisms. Last year our experts placed around 67,000 people into permanent jobs and more than 220,000 people into temporary and contract assignments. With our local market knowledge and global reach, we better understand recruitment needs and make the perfect match. In the US, our 215 recruiting experts placed over 2,000 candidates per year from our 12 offices. We provide expert service in 4 specialisms; IT, Construction & Property, Accounting & Finance and Life Sciences.We attract the best candidates, make the best match and provide the best industry expertise, delivered through our commitment to service excellence. We are firm believers that the right job can transform a person’s life and the right person can transform a business. Hays is the No.1 most socially engaged global staffing firm on LinkedIn. For more information visit www.hays.com","duration":"Dec 2017 Dec 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Dec 2020","start_date":"Dec 2017","subtitle":"Hays","title":"Area Recruiting Director"},{"description":"","duration":"Nov 2014 Dec 2017 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2017","start_date":"Nov 2014","subtitle":"Hays","title":"Senior Recruitment Manager"},{"description":"Veredus Corporation provides highly skilled Information Technology professionals for contract and permanent placement. Our veteran team of professional recruiters utilize an aggressive, personal and thorough process of discovering ideal candidates and matching them to client companies, based on that firm\'s unique corporate culture and needs. With the core values of professionalism, integrity and world class customer service, Veredus is committed to providing the highest caliber of staffing solutions and maintaining long term relationships with both its client and candidate partners.","duration":"Jan 2012 Nov 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2014","start_date":"Jan 2012","subtitle":"Hays","title":"Sr. Recruiter"}],"url":"https://www.linkedin.com/company/hays"}]', '["Amy Waldron “Shannon is one of the best managers I have ever worked for. She\'s always looking for ways to help me and the members of my team improve and see more success, and is our biggest cheerleader. She\'s also been an incredible teacher and guide as I\'ve begun my career in recruiting - I consider myself extremely lucky to have her as a mentor and leader.”","Bridgette Cullipher “Shannon is one of the best leaders that I\'ve had the pleasure of working for. She truly \\"leads from the front\\"; she ensures that she is connected with her team, understands their goals both personally and professionally, and does everything to ensure that those goals are met. There has never been a time where I felt I couldn\'t go to Shannon with a question or issue. She is always available, supportive, transparent and creative. I am fairly new to the staffing/recruitment industry, but thanks to Shannon I have been able to quickly build success. I look forward to growing under her leadership for the years to come!”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to oversee recruiting efforts for both Technology and Life Sciences, and today the user is reaching out to the agent because they need assistance in finding a new job in the tech industry.
### Human: Agent: ['Emily Mazurak', 'Critical thinking, dedicated, and teachable nurse with six years of experience, five with pediatrics, in inpatient acute/critical care units and the outpatient setting. Has worked within a multi-disciplinary team to provide medically/culturally appropriate care, as well as educate patients and families on disease processes, medications and discharge instructions.', 'Pediatric Clinical Instructor at University of Southern Maine Creator of the Fill Up Your Cup Project', 'University of Southern Maine', '[{"company":"University of Southern Maine","company_id":"university-of-southern-maine","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"University of Southern Maine","title":"Pediatric Clinical Instructor"}],"url":"https://www.linkedin.com/company/university-of-southern-maine"},{"company":"Children\'s National Hospital","company_id":"children%27s-national-medical-center","location":"","positions":[{"description":"Provides care to inpatient and outpatient children in the Radiology Department; participated in hospital’s first pediatric HIFU case; coordinated daily schedule with anesthesia and technologists for add-on; float to MRI, IR, CT, Nuclear Medicine, fluoroscopy and recovery cases; current participant in hospital wide career mentorship program with a particular interest in nursing education Provides care to inpatient and outpatient children in the Radiology Department; participated in hospital’s first pediatric HIFU case; coordinated daily schedule with anesthesia and technologists for add-on; float to MRI, IR, CT, Nuclear Medicine, fluoroscopy and recovery cases; current participant in hospital wide career mentorship program with a particular interest in nursing education","duration":"Jun 2019 Jul 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2020","start_date":"Jun 2019","subtitle":"Children\'s National Hospital","title":"Radiology Nurse III"}],"url":"https://www.linkedin.com/company/children%27s-national-medical-center"},{"company":"Travel Nurse Across America","company_id":"travel-nurse-across-america","location":"","positions":[{"description":"Filled critical staffing needs in PICUs across the US; adapted to new environment, policies and procedures at each institution; worked within a team of medical professionals to provide evidence based and medically appropriate care; floated to NICU and med/surg floors as needed by each institution Filled critical staffing needs in PICUs across the US; adapted to new environment, policies and procedures at each institution; worked within a team of medical professionals to provide evidence based and medically appropriate care; floated to NICU and med/surg floors as needed by each institution","duration":"Jul 2018 May 2019 11 months","duration_short":"11 months","end_date":"May 2019","start_date":"Jul 2018","subtitle":"Travel Nurse Across America","title":"Travel Nurse"}],"url":"https://www.linkedin.com/company/travel-nurse-across-america"},{"company":"Children\'s Hospital of Pittsburgh","company_id":"childrenspgh","location":"","positions":[{"description":"Conduct patient histories and physical assessments; evaluate results and monitor treatmentplans; maintain medical records; educate patients and patient families about medical conditions and medications; work with an interdisciplinary team to create and revise plans of care Conduct patient histories and physical assessments; evaluate results and monitor treatmentplans; maintain medical records; educate patients and patient families about medical conditions and medications; work with an interdisciplinary team to create and revise plans of care","duration":"Jul 2015 Jul 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2018","start_date":"Jul 2015","subtitle":"Children\'s Hospital of Pittsburgh","title":"PICU Sr Professional Staff Nurse"}],"url":"https://www.linkedin.com/company/childrenspgh"},{"company":"University of Maryland Medical Center","company_id":"university-of-maryland-medical-center","location":"","positions":[{"description":"Conduct patient histories and physical examinations; evaluate results and monitor treatmentplans; maintain medical records; educate patients and patient families about medical conditions and medications; work with an interdisciplinary team to create and revise plans of care Conduct patient histories and physical examinations; evaluate results and monitor treatmentplans; maintain medical records; educate patients and patient families about medical conditions and medications; work with an interdisciplinary team to create and revise plans of care","duration":"Jun 2014 May 2015 1 year","duration_short":"1 year","end_date":"May 2015","start_date":"Jun 2014","subtitle":"University of Maryland Medical Center","title":"Clinical Nurse I"}],"url":"https://www.linkedin.com/company/university-of-maryland-medical-center"},{"company":"AmeriCorps","company_id":"americorps","location":"Greater Pittsburgh Area","positions":[{"description":"Assist patients with clinic check-in, administer blood pressure, depression/anxiety, drug/alcohol screening tools; refer patients to case management and dental and mental health services; assist patients in applying for medical insurance Assist patients with clinic check-in, administer blood pressure, depression/anxiety, drug/alcohol screening tools; refer patients to case management and dental and mental health services; assist patients in applying for medical insurance","duration":"Aug 2011 Apr 2012 9 months","duration_short":"9 months","end_date":"Apr 2012","start_date":"Aug 2011","subtitle":"AmeriCorps","title":"Pittsburgh Health Corps Member"}],"url":"https://www.linkedin.com/company/americorps"},{"company":"Bike and Roll","company_id":"bike-and-roll","location":"Washington, DC","positions":[{"description":"Lead three hour bike tours around the monuments and museums of DC Lead three hour bike tours around the monuments and museums of DC","duration":"May 2009 Aug 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2011","start_date":"May 2009","subtitle":"Bike and Roll","title":"Bike Tour Guide/Assistant Manager"}],"url":"https://www.linkedin.com/company/bike-and-roll"},{"company":"The George Washington University - Office of Community Service","company_id":null,"location":"","positions":[{"description":"Recruit/orient/place/manage payroll for GW undergraduate students tutoring in DC Public Schools Recruit/orient/place/manage payroll for GW undergraduate students tutoring in DC Public Schools","duration":"Aug 2009 May 2010 10 months","duration_short":"10 months","end_date":"May 2010","start_date":"Aug 2009","subtitle":"The George Washington University - Office of Community Service","title":"DC Reads Program Manager"}],"url":""},{"company":"The George Washington University - Office of Community Service","company_id":"george-washington-university","location":"","positions":[{"description":"Advocate, manage volunteers, acted as a liaison between GW and DC site partners Advocate, manage volunteers, acted as a liaison between GW and DC site partners","duration":"Aug 2007 May 2008 10 months","duration_short":"10 months","end_date":"May 2008","start_date":"Aug 2007","subtitle":"The George Washington University - Office of Community Service","title":"Community Development and Environmental Service Coordinator"}],"url":"https://www.linkedin.com/company/george-washington-university"}]', '["Leanne Meier “I just got off my Once a Nurse, Always a Nurse talk show after conversing with Emily Mazurak regarding her new \\"Fill Up Your Cup Project.\\" It was a wonderful interview and I see Emily as a smart, capable, wise and generous young woman, who is only STARTING to contribute to the nursing profession. I believe she will be an innovator and an influencer! Please check out her website: www.FillUpYourCupProject.com Here is the link to the show, if you would like to hear for yourself. https://www.voiceamerica.com/episode/126227/fill-up-your-cup-nurses ”","Karen Hopkins, Esq. “Emily has been a tremendous advocate for the DC Reads program, its tutors and students served in DC Public Schools. She was integral in transforming the program into one of the largest in DC and empowering hundreds of youth through literacy and mentoring.”"]'] User: ['Kevin Howell, MBA', 'Corporate strategists, involved in the development of financial models, leading and assisting with the creation of business case, and co-ordinating multi-disciplinary due diligence teams: focusing on effective communications with the management of acquisition targets, investment bankers, outside legal and financial advisors. Specialties: Competitive analysis, mergers and acquisition, due diligence, creation of business case', 'Business Strategist, Innovator, & Solutions-Driven Corporate Executives Coach', 'Anchor Group NA Corp', '[{"company":"Anchor Group NA Corp","company_id":"anchor-strategy-group","industry":"Business Consulting and Services","location":"New York City","positions":[{"description":"","duration":"2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2009","subtitle":"Anchor Group NA Corp","title":"Founder & Chief Executive Officer"}],"url":"https://www.linkedin.com/company/anchor-strategy-group"},{"company":"Anchor Digital Group","company_id":null,"location":"Greater New York City Area","positions":[{"description":"The generation of using spreadsheets to process business data and recurring activities are far from gone. Companies that win are those that are intentional about collecting and dynamically storing data to engage in more precise decision making.My team has procured several exclusive reseller software contracts to market global ERP, EMR, and business management software in the Caribbean and Central America. Our tools are cutting-edge, accessible, and competitively priced -- www.anchordigitalgroup.com.","duration":"Nov 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Anchor Digital Group","title":"Founder & CEO"}],"url":""},{"company":"CABS Home Care","company_id":"cabshomecare","location":"Brooklyn, New York","positions":[{"description":"Drive strategic partnerships and marketing activities. Drive strategic partnerships and marketing activities.","duration":"Jul 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jul 2018","subtitle":"CABS Home Care","title":"Strategic Business Consultant"}],"url":"https://www.linkedin.com/company/cabshomecare"},{"company":"AYCE","company_id":"aycenetwork","location":"","positions":[{"description":"Many people get extremely excited when they go to All-You-Can-Eat buffets - and equally some get very apprehensive when they think about accounting and financial management. Oftentimes, these buffets do not live up to their expectations; and limited understanding of the benefits of proper financial management fuel their fears.This Buffet, All You Can Eat, offers one of those times that you can truly eat everything on the menu without worrying about adverse effects or having buyers’ remorse – and one of those times you can learn about and embrace the power of numbers without fear.All You Can Eat (AYCE) is a comprehensive financial guide that should be leveraged to strengthen your understanding of business financial management. This guide will change how entrepreneurs and business managers measure and monitor the financial health of their businesses. Neglecting to take control of your business’ revenues, costs, risks and returns; to safeguard business assets; and manage business cash flows are sure recipes for sluggish and mediocre performance, loss of confidence of investors and stakeholders and possibly death. “All You Can Eat” can be digested all at once or it can be consumed on an as-needed basis to address specific questions about their business’ financial health. Kevin has a huge passion for imparting knowledge through one-to-one and classroom style training. He has taught at the college level and has led training for small business owners and budding entrepreneurs throughout several cities in New York. He has worked with several economic development corporations such as: Harlem Business Alliance, NYC Small Business Services, New York Business Solutions Center, Project Enterprise, SOBRO, Brooklyn Chamber of Commerce, Brooklyn Economic Development Corporations and Washington Heights Bid to name a few. Most recently he was subcontracted to facilitate the New York SBA Emerging Leaders Program.","duration":"Sep 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Sep 2016","subtitle":"AYCE","title":"Author and Coach"}],"url":"https://www.linkedin.com/company/aycenetwork"},{"company":"GO Caribbean Network","company_id":null,"location":"New York City","positions":[{"description":"The GO Caribbean Network is a social venture enterprise that equips and connects Caribbean businesses and governments to the global marketplace. The GO Caribbean Network promotes innovation and entrepreneurship in the Caribbean American communities in North American and in the Caribbean region, and facilitate global relationships that can accelerate trade and investment. Our sponsors and partners will be positioned to:The GO Caribbean Network is a series of initiatives that involve:- Marketing and showcasing Caribbean businesses - Promoting entrepreneurship and innovation - Facilitating global strategic partnerships and investments- Engaging the global Caribbean DiasporaOur signature event for is the Go Caribbean! International Business & Investment Expo. On September 22nd and 23rd, the first annual Go Caribbean! International Business & Investment Expo was held by Anchor Strategy Group under the theme “Raising the Tide” and in New York at the Brooklyn Restoration Plaza in collaboration with the Caribbean Tourism Organization (CTO), Institute of Caribbean Studies (ICS) and Caribbean Association of Industry & Commerce (CAIC), Caribbean Business Connections and Caribbean American Chamber of Commerce & Industry (CACCI). Key industry focus includes:- Food & Beverage- Tourism & Real Estate - Infrastructure & Energy- Fashion & Entertainment - Business Process Outsourcing - Healthcare - AgriBusinessTo learn more about the movement, contact Kevin Howell at khowell@anchorsllc.com.","duration":"Feb 2014 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Feb 2014","subtitle":"GO Caribbean Network","title":"Founder"}],"url":""},{"company":"Bergen Community College","company_id":"bergen-community-college","location":"Paramus, New Jersey","positions":[{"description":"Provide instruction in core business courses. Provide instruction in core business courses.","duration":"Aug 2018 Jan 2019 6 months","duration_short":"6 months","end_date":"Jan 2019","start_date":"Aug 2018","subtitle":"Bergen Community College","title":"Associate Professor"}],"url":"https://www.linkedin.com/company/bergen-community-college"},{"company":"BROADRIDGE FINANCIAL SOLUTIONS LIMITED","company_id":"broadridge-financial-solutions","location":"","positions":[{"description":"","duration":"Mar 2008 Jan 2009 11 months","duration_short":"11 months","end_date":"Jan 2009","start_date":"Mar 2008","subtitle":"BROADRIDGE FINANCIAL SOLUTIONS LIMITED","title":"Senior Director Strategy & Business Development"}],"url":"https://www.linkedin.com/company/broadridge-financial-solutions"},{"company":"Ernst & Young","company_id":"ernstandyoung","location":"","positions":[{"description":"•Managed teams of Associates and Analysts on buy-side engagements to create/design due diligence reports and highlighted potential liabilities and risks associated with the financial statements, resulting in purchase price adjustments.•Interacted with key executives and senior management teams of middle market to large cap companies and provided advice on revenue recognition issues, purchase accounting considerations and sales and purchases agreements. •Managed teams of Associates and Analysts on buy-side engagements to create/design due diligence reports and highlighted potential liabilities and risks associated with the financial statements, resulting in purchase price adjustments.•Interacted with key executives and senior management teams of middle market to large cap companies and provided advice on revenue recognition issues, purchase accounting considerations and sales and purchases agreements.","duration":"Aug 2005 Mar 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2008","start_date":"Aug 2005","subtitle":"Ernst & Young","title":"Manager M&A Advisory Group"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"PricewaterhouseCoopers","company_id":"pwc","location":"","positions":[{"description":"- Performed financial statements audit for financial and manufacturing companies. - Perform detailed analysis, reviewed and recomputed financial statement balances for a Financial Institution with assets valued at $192 billion to determine accuracy of quoted sale price for their life insurance portfolio, which resulted in a successful closing - Performed financial statements audit for financial and manufacturing companies. - Perform detailed analysis, reviewed and recomputed financial statement balances for a Financial Institution with assets valued at $192 billion to determine accuracy of quoted sale price for their life insurance portfolio, which resulted in a successful closing","duration":"Aug 2000 Aug 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2003","start_date":"Aug 2000","subtitle":"PricewaterhouseCoopers","title":"Senior Auditor"}],"url":"https://www.linkedin.com/company/pwc"}]', '["Charmaine F. Stennett, CPA, MBA, MSBA, Executive Doctoral Student “I had the pleasure of working with Kevin at Ernst & Young. Not only was he dedicated and hardworking, but displayed exceptional interpersonal skills as a member of the team. Kevin easily established and maintained a great rapport with those he worked with.”","Jennifer M. Hayde “I had the pleasure of getting to know Kevin during his onboarding process at Broadridge. His prior work experiences, high level of professionalism, and keen analytical abilities proved to be the best match for a position in Corporate Development at Broadridge. I would strongly recommend his work to others.”"]']### Assistant: The agent's job is to conduct due diligence and coordinate multi-disciplinary teams, and today, the agent is reaching out to the user because they need the user's expertise in business financial management for a potential acquisition target.
### Human: Agent: ['Kevin Herglotz', 'Seasoned executive and trusted advisor with reputation for leading large-scale public relations, branding, consumer marketing, public affairs and social responsibility initiatives for non-profits, businesses and government agencies. Innovative thinker and team builder who delivers exceptional results through creative solutions critical to organizational success.', 'Chief Operating Officer (Public Affairs, Partnerships, Government Relations, Marketing, Communications, Development)', 'National AIDS Memorial', '[{"company":"National AIDS Memorial","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Public Affairs, Partnerships, Marketing, Communications, Development) Public Affairs, Partnerships, Marketing, Communications, Development)","duration":"Mar 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Mar 2021","subtitle":"National AIDS Memorial","title":"Chief Operating Officer"}],"url":""},{"company":"HPA Strategies","company_id":"hpa-strategies","location":"Los Angeles & San Francisco, California, United States","positions":[{"description":"Founder and CEO of a big picture public affairs and strategic communications firm representing diverse portfolio of companies, non-profits and government agencies. Big picture thinker and collaborator, who thrives on a results oriented approach to work. Founder and CEO of a big picture public affairs and strategic communications firm representing diverse portfolio of companies, non-profits and government agencies. Big picture thinker and collaborator, who thrives on a results oriented approach to work.","duration":"Sep 2008 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Sep 2008","subtitle":"HPA Strategies","title":"Founder, CEO"}],"url":"https://www.linkedin.com/company/hpa-strategies"},{"company":"Safeway","company_id":"safeway","location":"Pleasanton, CA","positions":[{"description":"","duration":"Apr 2003 Aug 2008 5 years 5 months","duration_short":"5 years 5 months","end_date":"Aug 2008","start_date":"Apr 2003","subtitle":"Safeway","title":"Senior Vice President, Public Affairs, Strategic Communications; VP External Affairs"}],"url":"https://www.linkedin.com/company/safeway"},{"company":"US Department of Agriculture","company_id":"usda","location":"Washington, DC","positions":[{"description":"","duration":"Jan 2001 Mar 2003 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2003","start_date":"Jan 2001","subtitle":"US Department of Agriculture","title":"Deputy Chief of Staff, Chief Communications Officer"}],"url":"https://www.linkedin.com/company/usda"}]', '["Wendy Hopkins “Kevin is a top-notch professional, an expert communicator and media relations specialist. He is an effective leader who has never forgotten his hard work in the trenches - he treats his staff with respect and inspires loyalty and an exceptional work ethic. I loved working with Kevin. His ability to accomplish the seemingly impossible was always accented with a keen sense of humor. I have immense respect for his abilities and value him highly both as a colleague and a friend.”","David Hegwood “Kevin is one of the best communications people I\'ve ever worked with. He\'s great under pressure.”"]'] User: ['Kelli Nenaber, MBA', 'An experienced marketing professional who enjoys applying her strategic planning and creative thinking, innate sales skills, dynamic event execution experience, and effective communications tactics in the fast-paced and evolving world of marketing and brand management to tell a memorable story, develop tactful alignments with the target demographic, and build brand integrity and consumer loyalty in a way that is innovative and impactful, while driving revenue to the bottom line.', 'Senior Director, Marketing at Unibail-Rodamco-Westfield', 'Unibail-Rodamco-Westfield', '[{"company":"Unibail-Rodamco-Westfield","company_id":"unibail-rodamco-westfield","industry":"Commercial Real Estate","location":"Westfield UTC, San Diego","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Unibail-Rodamco-Westfield","title":"Senior Director, Marketing - Westfield UTC"}],"url":"https://www.linkedin.com/company/unibail-rodamco-westfield"},{"company":"Westfield","company_id":"westfield","location":"Greater San Diego Area","positions":[{"description":"","duration":"Jan 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Westfield","title":"Regional Marketing Director"}],"url":"https://www.linkedin.com/company/westfield"},{"company":"Southwest Strategies","company_id":"southwest-strategies","location":"Greater San Diego Area","positions":[{"description":"","duration":"Apr 2015 Jan 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2017","start_date":"Apr 2015","subtitle":"Southwest Strategies","title":"Manager of Public Affairs"}],"url":"https://www.linkedin.com/company/southwest-strategies"},{"company":"Macerich Co. (Santa Monica Place)","company_id":"macerich","location":"Santa Monica, California","positions":[{"description":"- Recognized as a top 10 revenue driving Marketing Manager portfolio-wide in 2013, and as a Top Contributor for the company in 2013 & 2014.- Maintained an active leasing calendar for a 43,000 sq. ft. raw event space, to achieve annual sales goal. Generated more than $250,000 in venue fees, exceeding the projected $100,000 revenue goal. - Designed and activated events that drove qualified traffic to the property, enhanced tenant exposure, demonstrated strategic brand alignment, and grew customer loyalty.- Promoted property events and activities through public relations outreach, leveraging advertising and PR agency connections, effective communications with community partners, local media and tenants.- Identified and pursued strategic business relationships with local, national and global brands to attract dynamic on-site activations, media buys and event sponsorships, achieve annual sales goals, and to maintain a valuable level of relevant activity and engagement on property.- Served as Regional Kids Club Specialist, directing SoCal efforts in pursuing new leads, providing pricing and negotiating tips and deck creation support, tracking and reporting regional progress.- Worked cross-functionally with PR and Marketing agencies to develop effective campaigns, collateral, press materials, social media strategies, photo shoots and strategic programming initiatives.- Evolved existing “warm” business relationships to maximize involvement with the property and other entities within the portfolio, based on key initiatives and desired demographics. - Produced monthly SnapShot report for executive team, featuring high-level review of marketing and business development status, and organized tourism activity.- Supported Southern California AVP Marketing with Santa Monica Place marketing budget and re-forecasting.- Launched the property’s Shopper Rewards program in June 2012 and evolved it into what is still the most productive shopper loyalty program in the portfolio.","duration":"May 2012 Sep 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2014","start_date":"May 2012","subtitle":"Macerich Co. (Santa Monica Place)","title":"Events & Communications Manager"}],"url":"https://www.linkedin.com/company/macerich"},{"company":"Greater Conejo Valley Chamber of Commerce","company_id":"greater-conejo-valley-chamber-of-commerce","location":"Westlake Village, CA","positions":[{"description":"The Director of Community Relations & Events manages all Chamber affiliated events and/or event participation, serves as a community relations liaison with local businesses and professionals, and oversees the Events/PR/Marketing Intern. Specific responsibilities include: - Establish and maintain relationships with business professionals and media contacts to promote economic growth and development throughout the Greater Conejo Valley region- Coordinate logistics and planning of all Chamber-related special events from monthly networking events to speaking panels, formal galas to business expos, food/wine tastings events to grand openings- Chair event planning committees, delegate tasks and provide guidance to committee members- Process and track event payment transactions- Solicit event sponsorships and advertising partnerships, and facilitate those relationships- Direct special events to ensure a smooth execution - Work cross functionally and maintain regular communication with external event contacts - Generate referral lists and facilitate introductions for Chamber members to collaborate with fellow members- Develop bid requests and analyze bid proposals - Produce and maintain event budgets- Design event marketing collateral- Entice media involvement for events through physical presence, photo coverage, and/or promotional ads and articles, and serve as primary media contact in responding to event press inquiries- Support social media marketing presence- Write copy for press releases, letters of request, news releases, articles, and online marketing blurbs- Initiate and lead the development and execution of new event concepts, such as the Taste of Conejo, Conejo Valley Restaurant Week, Small Business Symposium - Prepare and present reports on event financials and feedback to Board, Ambassadors, committees and city officials- Organize annual Board of Directors Retreat","duration":"Mar 2010 May 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2012","start_date":"Mar 2010","subtitle":"Greater Conejo Valley Chamber of Commerce","title":"Director of Community Relations & Events"}],"url":"https://www.linkedin.com/company/greater-conejo-valley-chamber-of-commerce"}]', '["Robyn Carter “Working with Kelli was always a breath of fresh air! Her positive and driven attitude always shines brightly through her work. Kelli is dedicated and determined, she is dependable and knowledgeable. Kelli’s contagious smile and thirst for results make her the perfect leader, mentor, colleague and friend. ”","Bryan Jones “Kelli is a leader in community engagement, public relations, communication strategies, and event organizations. I highly recommend her as she is a trusted advisor and expert in her fields and can help you communicate your message and engage your audience/customers to new levels that you have not experienced before. I have had the privilege to work with her on the high-profile, multi-million dollar SANDAG Pershing Bikeway planning and design project connecting the North Park Community with Downtown through one of the nations top 5 urban parks. She provided outstanding guidance and recommendations to the entire team. She knows how to listen to truly understand the problems and then provide recommendations/solutions that make everyone on the team feel heard and important. She helped make technical information easy to understand, well organized, and concise to maximize community engagement. She also organized a well-attended community meeting, which people described as a an interactive museum because of how we welcomed them, spoke with them, and the room layout. She understands the big picture and can execute the details. Even the details you may not realize exist, but what exceed client expectations. While she can execute exactly what you want her to do, her true talent and ability is when you ask her to help you define the problem, challenge or message and then allow her the freedom to work her creative magic developing a strategy to comprehensively resolve all of it. She understands how to work within budgets, tight time constraints, and political environments and can give you a buffet of solutions to chose from to align your mission, vision, and goals with your strategies and tactics.”"]']### Assistant: The agent's job is to lead large-scale public relations and branding initiatives for non-profits, businesses, and government agencies, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a strategic marketing campaign for a non-profit organization.
### Human: Agent: ['Victor M. Manjarrez, Jr.', 'Chief Victor Manjarrez, Jr. served for more than 20 years in the United States Border Patrol and filled key operational roles both in the field and at Headquarters over the course of his extensive homeland security career. Many of his innovative border security methods and ideas are still the basic cornerstones for the U.S. Border Patrol that are still being utilized today. Throughout Chief Manjarrez’ career in the Department of Homeland Security (DHS) he had been tasked with some of the most arduous jobs that the U.S. Border Patrol had to offer because of his skills in developing complex, efficient, and comprehensive border security programs. Due to Chief Manjarrez’ subject matter expertise in developing complex and innovative homeland security practices he was consistently recognized as one of DHS’ most dynamic and innovative operational leaders. Most recently in government, Mr. Manjarrez served in the Senior Executive Service (SES) as the Chief Patrol Agent of the Tucson Sector, the nation’s most dynamic, complex, and challenging sector and was named the lead Federal official in Arizona by DHS Secretary Janet Napolitano. In this capacity Mr. Manjarrez was responsible for over 4,000 employees and an annual budget of over $500 million dollars. Due to his leadership and innovative methods he was able to significantly reduce illegal border activity, resulting in reductions in local crime rates and violence, and improving the quality of life to the residents of southern Arizona. During his time in command as the executive officer of the sector he conducted operational briefings to senior level foreign and United States federal officials to include members of Congress. Earlier in his Border Patrol career, Mr. Manjarrez held numerous managerial and supervisory posts at headquarters and in other Border Patrol sectors across the country.', 'Director - Center for Law and Human Behavior', 'The University of Texas at El Paso', '[{"company":"The University of Texas at El Paso","company_id":"the-university-of-texas-at-el-paso","industry":"Higher Education","location":null,"positions":[{"description":"I serve as an Adjunct Professor in UTEP’s Intelligence and National Security Studies (INSS) and Criminal Justice undergraduate programs. I have instructed courses both face-to-face and in a on-line environment. I serve as the university\'s subject matter expert in the fields of border security and the homeland security enterprise.","duration":"Jan 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The University of Texas at El Paso","title":"Adjunct Professor"},{"description":"I serve as the Project Director for the Center for Law and Human Behavior at the University of Texas at El Paso. The Center for Law & Human Behavior has as its mission to empirically investigate human behavior in legal and security contexts. It does so by facilitating interdisciplinary research in the area of law and social science.The Center aims to promote and facilitate the interdisciplinary and collaborative training of students at all levels through various initiatives supporting their involvement in the Center’s research. It promotes collaboration among the University, practitioners and policy makers.In addition to my duties at the Center for Law and Human Behavior I serve as the university\'s subject matter expert in matters relating to border security and the homeland security enterprise. Follow us at www.clhb.utp.edu!","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"The University of Texas at El Paso","title":"Associate Director"},{"description":"Victor M. Manjarrez, Jr. is the Associate Director of the National Center for Border Security and Immigration (NCBSI) at the University of Texas at El Paso. The NCBSI is one of nine university Centers of Excellence supported by the United States Department of Homeland Security. He ensures the day-to-day execution of the Center’s core mission of providing training, education and conducting applied research in support of the homeland security enterprise. The NCBSI is at the forefront in training and conducting research that supports the nation’s efforts to secure its borders and foster efficient, effective, and lawful immigration and trade.Follow us on Twitter @NCBSI","duration":"Jan 2013 Jun 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2015","start_date":"Jan 2013","subtitle":"The University of Texas at El Paso","title":"Associate Director"}],"url":"https://www.linkedin.com/company/the-university-of-texas-at-el-paso"},{"company":"Command Consulting Group","company_id":"com-mand-consulting-group","location":"","positions":[{"description":"I provide business advisory services to several Fortune 500 companies in the realm of homeland security solutions. My business advisory services have included providing consul and advice to my clients regarding homeland security practices of the Department of Homeland Security. I have been extremely successful in providing homeland security solutions and educating industry in United States homeland security practices.","duration":"Aug 2011 Aug 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2015","start_date":"Aug 2011","subtitle":"Command Consulting Group","title":"Consulting"}],"url":"https://www.linkedin.com/company/com-mand-consulting-group"},{"company":"U.S. Border Patrol","company_id":null,"location":"","positions":[{"description":"Most recently in government, I served in the Senior Executive Service (SES) as the Chief Patrol Agent of the Tucson Sector, the nation’s most dynamic, complex, and challenging sector and was named the lead Federal official in Arizona by DHS Secretary Janet Napolitano. In this capacity I was responsible for over 4,500 employees and an annual budget of over $500 million dollars. I significantly reduced illegal border activity, resulting in reductions in local crime rates and violence, and improving the quality of life to the residents I served. During my time in command as the executive officer of the sector I conducted operational briefings to senior level foreign and United States federal officials to include members of Congress.","duration":"Jan 1989 May 2011 22 years 5 months","duration_short":"22 years 5 months","end_date":"May 2011","start_date":"Jan 1989","subtitle":"U.S. Border Patrol","title":"Chief Patrol Agent"}],"url":""}]', '["“Dr. Victor Manjarrez is an outstanding academic leader who rates in the top 5% of professors I have had the privilege to learn with over the course of the past year at UTEP. He is a subject matter expert who provides a multi-dimensional learning structure that mixed academic background on Crime and Border Security, and his own extensive experience in the field leading Border Patrol Agents. His knowledge and passion are matched with his ability to engage the classroom in a dynamic manner. A top-tier leader in the classroom and in the field.”","“Victor is an expert in the fields of border security, both as a Border Patrol Chief and a university research director. We have worked together for the Department of Homeland Security Center of Excellence network, as well as at the Tucson Border Patrol Sector. He consistently demonstrates leadership, knowledge, an inquiring mind and collegiality in all endeavors. ”"]'] User: ['Victor M. Manjarrez, Jr.', 'Chief Victor Manjarrez, Jr. served for more than 20 years in the United States Border Patrol and filled key operational roles both in the field and at Headquarters over the course of his extensive homeland security career. Many of his innovative border security methods and ideas are still the basic cornerstones for the U.S. Border Patrol that are still being utilized today. Throughout Chief Manjarrez’ career in the Department of Homeland Security (DHS) he had been tasked with some of the most arduous jobs that the U.S. Border Patrol had to offer because of his skills in developing complex, efficient, and comprehensive border security programs. Due to Chief Manjarrez’ subject matter expertise in developing complex and innovative homeland security practices he was consistently recognized as one of DHS’ most dynamic and innovative operational leaders. Most recently in government, Mr. Manjarrez served in the Senior Executive Service (SES) as the Chief Patrol Agent of the Tucson Sector, the nation’s most dynamic, complex, and challenging sector and was named the lead Federal official in Arizona by DHS Secretary Janet Napolitano. In this capacity Mr. Manjarrez was responsible for over 4,000 employees and an annual budget of over $500 million dollars. Due to his leadership and innovative methods he was able to significantly reduce illegal border activity, resulting in reductions in local crime rates and violence, and improving the quality of life to the residents of southern Arizona. During his time in command as the executive officer of the sector he conducted operational briefings to senior level foreign and United States federal officials to include members of Congress. Earlier in his Border Patrol career, Mr. Manjarrez held numerous managerial and supervisory posts at headquarters and in other Border Patrol sectors across the country.', 'Director - Center for Law and Human Behavior', 'The University of Texas at El Paso', '[{"company":"The University of Texas at El Paso","company_id":"the-university-of-texas-at-el-paso","industry":"Higher Education","location":null,"positions":[{"description":"I serve as an Adjunct Professor in UTEP’s Intelligence and National Security Studies (INSS) and Criminal Justice undergraduate programs. I have instructed courses both face-to-face and in a on-line environment. I serve as the university\'s subject matter expert in the fields of border security and the homeland security enterprise.","duration":"Jan 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"The University of Texas at El Paso","title":"Adjunct Professor"},{"description":"I serve as the Project Director for the Center for Law and Human Behavior at the University of Texas at El Paso. The Center for Law & Human Behavior has as its mission to empirically investigate human behavior in legal and security contexts. It does so by facilitating interdisciplinary research in the area of law and social science.The Center aims to promote and facilitate the interdisciplinary and collaborative training of students at all levels through various initiatives supporting their involvement in the Center’s research. It promotes collaboration among the University, practitioners and policy makers.In addition to my duties at the Center for Law and Human Behavior I serve as the university\'s subject matter expert in matters relating to border security and the homeland security enterprise. Follow us at www.clhb.utp.edu!","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"The University of Texas at El Paso","title":"Associate Director"},{"description":"Victor M. Manjarrez, Jr. is the Associate Director of the National Center for Border Security and Immigration (NCBSI) at the University of Texas at El Paso. The NCBSI is one of nine university Centers of Excellence supported by the United States Department of Homeland Security. He ensures the day-to-day execution of the Center’s core mission of providing training, education and conducting applied research in support of the homeland security enterprise. The NCBSI is at the forefront in training and conducting research that supports the nation’s efforts to secure its borders and foster efficient, effective, and lawful immigration and trade.Follow us on Twitter @NCBSI","duration":"Jan 2013 Jun 2015 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2015","start_date":"Jan 2013","subtitle":"The University of Texas at El Paso","title":"Associate Director"}],"url":"https://www.linkedin.com/company/the-university-of-texas-at-el-paso"},{"company":"Command Consulting Group","company_id":"com-mand-consulting-group","location":"","positions":[{"description":"I provide business advisory services to several Fortune 500 companies in the realm of homeland security solutions. My business advisory services have included providing consul and advice to my clients regarding homeland security practices of the Department of Homeland Security. I have been extremely successful in providing homeland security solutions and educating industry in United States homeland security practices.","duration":"Aug 2011 Aug 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2015","start_date":"Aug 2011","subtitle":"Command Consulting Group","title":"Consulting"}],"url":"https://www.linkedin.com/company/com-mand-consulting-group"},{"company":"U.S. Border Patrol","company_id":null,"location":"","positions":[{"description":"Most recently in government, I served in the Senior Executive Service (SES) as the Chief Patrol Agent of the Tucson Sector, the nation’s most dynamic, complex, and challenging sector and was named the lead Federal official in Arizona by DHS Secretary Janet Napolitano. In this capacity I was responsible for over 4,500 employees and an annual budget of over $500 million dollars. I significantly reduced illegal border activity, resulting in reductions in local crime rates and violence, and improving the quality of life to the residents I served. During my time in command as the executive officer of the sector I conducted operational briefings to senior level foreign and United States federal officials to include members of Congress.","duration":"Jan 1989 May 2011 22 years 5 months","duration_short":"22 years 5 months","end_date":"May 2011","start_date":"Jan 1989","subtitle":"U.S. Border Patrol","title":"Chief Patrol Agent"}],"url":""}]', '["“Dr. Victor Manjarrez is an outstanding academic leader who rates in the top 5% of professors I have had the privilege to learn with over the course of the past year at UTEP. He is a subject matter expert who provides a multi-dimensional learning structure that mixed academic background on Crime and Border Security, and his own extensive experience in the field leading Border Patrol Agents. His knowledge and passion are matched with his ability to engage the classroom in a dynamic manner. A top-tier leader in the classroom and in the field.”","“Victor is an expert in the fields of border security, both as a Border Patrol Chief and a university research director. We have worked together for the Department of Homeland Security Center of Excellence network, as well as at the Tucson Border Patrol Sector. He consistently demonstrates leadership, knowledge, an inquiring mind and collegiality in all endeavors. ”"]']### Assistant: The agent's job is to provide business advisory services in the realm of homeland security solutions, and today, the agent is reaching out to the user because they need the user's expertise as a subject matter expert in border security and the homeland security enterprise for a consulting project.
### Human: Agent: ['Blake Lebeau', "I’ve always been enamored with Technology. Whether it was building Computers, browsing the web for the first time with the good ole Netscape Navigator browser, or testing my HTML skills while customizing Myspace accounts for myself and a former Pro-Bowler for the Dallas Cowboys (Interesting story). In 2017 I stumbled into Technology recruitment and haven't looked back. It allows me to align two of my biggest passions; helping people and technology.", 'Account Executive at The Ash Group', 'The Ash Group', '[{"company":"The Ash Group","company_id":"the-ash-group","industry":"Staffing and Recruiting","location":"Greater Denver Area","positions":[{"description":"The Ash Group is an integrity-driven national staffing firm focused on IT, Engineering, and Business Operations positions. We deliver top talent leveraging our deep industry experience, consultative approach, and proven process of sourcing and vetting candidates. We offer contract, contract-to-hire, contingent, and retained search services. The Ash Group is a WBENC certified woman-owned company. The Ash Group is an integrity-driven national staffing firm focused on IT, Engineering, and Business Operations positions. We deliver top talent leveraging our deep industry experience, consultative approach, and proven process of sourcing and vetting candidates. We offer contract, contract-to-hire, contingent, and retained search services. The Ash Group is a WBENC certified woman-owned company.","duration":"Nov 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Nov 2019","subtitle":"The Ash Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/the-ash-group"},{"company":"Colorado Technology Association","company_id":"colorado-technology-association","location":"Denver, Colorado, United States","positions":[{"description":"The Colorado Technology Association advances Colorado Technology Industry by partnering with technology leaders from all regions of Colorado.Proud member and volunteer for such events as C-Level @ A Mile High, Women In Tech Conference, and APEX Awards. The Colorado Technology Association advances Colorado Technology Industry by partnering with technology leaders from all regions of Colorado.Proud member and volunteer for such events as C-Level @ A Mile High, Women In Tech Conference, and APEX Awards.","duration":"Jan 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Colorado Technology Association","title":"Member and Volunteer"}],"url":"https://www.linkedin.com/company/colorado-technology-association"},{"company":"Rezult Group, Inc.","company_id":"the-rezult-group","location":"Denver, Colorado","positions":[{"description":"Full desk responsibilities helping organizations attract the best technical talent in Denver Full desk responsibilities helping organizations attract the best technical talent in Denver","duration":"Dec 2018 Nov 2019 1 year","duration_short":"1 year","end_date":"Nov 2019","start_date":"Dec 2018","subtitle":"Rezult Group, Inc.","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/the-rezult-group"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"San Francisco, California","positions":[{"description":"For more than 30 years, Randstad Technologies has been connecting companies around the world to customized technology solutions that meet and surpass objectives. We combine our deep industry expertise with our broad range of full-service capabilities — recruitment, consulting, projects and outsourcing to deliver the right fit to our clients and candidates. From recruitment to technology solutions aimed at protecting and maximizing the value of technology investments, we power our clients\' success — and drive our candidates\' growth.Notable clients included- Bank of the West, Hewlett Packard Enterprise, LogMeIn, SmartThings (Samsung), Fresenius Medical, University of California- Berkeley, Styker and Boston Scientific.","duration":"Oct 2017 Nov 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2018","start_date":"Oct 2017","subtitle":"Randstad Technologies US","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Property Meld","company_id":"property-meld","location":"Rapid City, South Dakota","positions":[{"description":"Employee #5Established and developed new business contacts via cold call, e-mail or LinkedIn. Attended tradeshows to increase awareness of the maintenance automation platform. Responsible for working with Property Manager and Broker to determine specific needs or areas of concern for their operation. Provide client’s live software demo, software training/onboarding, and account management. Employee #5Established and developed new business contacts via cold call, e-mail or LinkedIn. Attended tradeshows to increase awareness of the maintenance automation platform. Responsible for working with Property Manager and Broker to determine specific needs or areas of concern for their operation. Provide client’s live software demo, software training/onboarding, and account management.","duration":"Jan 2017 Oct 2017 10 months","duration_short":"10 months","end_date":"Oct 2017","start_date":"Jan 2017","subtitle":"Property Meld","title":"Software Sales Engineer"}],"url":"https://www.linkedin.com/company/property-meld"},{"company":"Enterprise Holdings","company_id":"enterprise-holdings-inc-","location":null,"positions":[{"description":"Responsible for the wholesale selling of vehicles to dealerships. Developed and implemented strategic sales plans for all car dealerships in Central and Western Nebraska. Increased overall dealer penetration by over 25%. Ranked #1 in the company for sales price in FY15. Obtained 20% dealer sold to growth by implementing constant, effective marketing while providing face to face support. Increased overall sales in the region by over 241% from PY. Sold over 1,600 vehicles grossing 25+ million in revenue","duration":"Mar 2015 Jan 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2017","start_date":"Mar 2015","subtitle":"Enterprise Holdings","title":"Remarketing Account Manager"},{"description":"Assistant Manager-Opened new location in Williston, ND, beginning with 20 vehicles and growing/ramping up to 280 vehicles within the first 5 months. Highest Operating Profit in 5 state region (08/14 & 09/14). Trained and guided two management trainees to top finishes in region’s Matrix for sales, recruiting, profitability, training in 2014. Ranked in Top 10 of all Enterprise Airport locations in 2014 for additional sales per ticket. Management Trainee- Responsible for Fleet management and daily operations. Developed and implemented new sales tactics and trained current and new employees to increase overall branch sales and profits. Was top performer in additional revenue matrix in group monthly basis and was an integral part of increasing Missoula’s Income per Car to highest level in Branch history in 07/13. Top 5 every month in group “Matrix”, winning the award three consecutive months 7/13-9/13. Awarded Elite Sales June, August and September of 2013.","duration":"May 2013 Feb 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2015","start_date":"May 2013","subtitle":"Enterprise Holdings","title":"Managment Trainee- Assistant Manager"}],"url":"https://www.linkedin.com/company/enterprise-holdings-inc-"},{"company":"University of Montana","company_id":"the-university-of-montana","location":"Missoula, Montana","positions":[{"description":"Developed daily schedules for Offense/Defense/Special Teams. Produced weekly scouting reports to create an effective detailed tool for the coaching staff. During the football season, managed UM’s Offensive scout team to emulate opponents’ traits. Coordinated NFL and CFL visits with coaching staff and players. Editing and tagging opponent film to include play calls and formations. Developed daily schedules for Offense/Defense/Special Teams. Produced weekly scouting reports to create an effective detailed tool for the coaching staff. During the football season, managed UM’s Offensive scout team to emulate opponents’ traits. Coordinated NFL and CFL visits with coaching staff and players. Editing and tagging opponent film to include play calls and formations.","duration":"Jul 2011 Jan 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2013","start_date":"Jul 2011","subtitle":"University of Montana","title":"Defensive Assistant"}],"url":"https://www.linkedin.com/company/the-university-of-montana"},{"company":"Boudin","company_id":"boudin","location":"Fisherman\'s Wharf- San Francisco","positions":[{"description":"Founded in 1849 Boudin Bakery is San Francisco\'s oldest continuously operating business.Tourist Location: Manager of Chowder Kiosk. Responsible for opening/closing procedures, cash control, sales projection, schedules, ordering and inventory management. Founded in 1849 Boudin Bakery is San Francisco\'s oldest continuously operating business.Tourist Location: Manager of Chowder Kiosk. Responsible for opening/closing procedures, cash control, sales projection, schedules, ordering and inventory management.","duration":"Apr 2006 Aug 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2008","start_date":"Apr 2006","subtitle":"Boudin","title":"Shift Supervisor/Guest Service Rep"}],"url":"https://www.linkedin.com/company/boudin"}]', '["Xiaoyue Zhong “I owe appreciation to those who helped me in the preparation of interviews. Blake, an enthusiastic recruiter, a good listener, and an efficient communicator, conducted thorough research about how well my skills match the target position and how my needs are met before the initial phone call. As the interview process moved along, Blake provided the necessary information and asked the right questions to get me prepared before each round of interview. Impressively, he managed to follow up right after each one as well. With professionalism and an approachable personality, Blake is able to hit the right target at the right time with the right opportunity.”","Eason Lin “I was contacted from Blake regarding to a great opportunity. He explained clearly about this position, requirement, and future career development path. Besides that, we have talked via phone several times for preparation, salary negotiation, and offer discussion. To sum up, Blake is a wonderful, professional recruiter, who knows details as well as corresponding company profile. I appreciate to this opportunity to cooperate with him and recommend him pretty much!”"]'] User: ['Jon Jordan', "At Call That Tech, we're serious about your business. So serious in fact, that we assure you that all of your technology needs will be met with speed, courtesy and professionalism. Are you looking for outstanding service, being your most productive, and getting the most out of your investment in technology? Look no further.", 'PC & Mac Repair, Data Solutions, Computer Training, Emergency Tech Support, Remote Access Support, Web Design Solutions', 'IT Services Provider at Call That Tech Computer Repair', '[{"company":"IT Services Provider at Call That Tech Computer Repair","company_id":null,"location":"Wellington","positions":[{"description":"computer repair, data backup and recovery, malware and virus removal, laptop repair, hardware upgrades, Windows and OSX support, wireless network and device support, Internet setup and support, Apple product support, smartphone and tablet support, email setup and support, small business network support, printer repair, remote access service, website maintenance, in-home support, computer training.","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"IT Services Provider at Call That Tech Computer Repair","title":"Business Owner"}],"url":""}]', '["“Recommended!”","“Jon was our IT department at Village Christian. He made sure our network was always running for our staff and students. His reliability and technical expertise was invaluable to us.”"]']### Assistant: The agent's job is to provide IT services, and today the agent is reaching out to the user because they need to confirm an appointment for computer repair and data backup.
### Human: Agent: ['John Abdulla', 'My passion lies at the intersection of communication and activism. Ultimately, I seek to utilize new media and film to entertain, inspire and activate people towards an increased realization of global human rights. Specialties: New media, Film production, directing, screenwriting and editing. Creative and formal writing, public speaking, leadership, interpersonal communication.', 'Associate Director, Constituent Product at Oxfam America', 'Oxfam America', '[{"company":"Oxfam America","company_id":"oxfam-america","industry":"Non-profit Organizations","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Oxfam America","title":"Associate Director, Constituent Product"},{"description":"","duration":"Oct 2016 Apr 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2020","start_date":"Oct 2016","subtitle":"Oxfam America","title":"Web Manager"},{"description":"","duration":"Jul 2014 Sep 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2016","start_date":"Jul 2014","subtitle":"Oxfam America","title":"Web Content Manager"},{"description":"","duration":"Jan 2013 Jul 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2014","start_date":"Jan 2013","subtitle":"Oxfam America","title":"Web Editor"},{"description":"","duration":"Mar 2011 Jan 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2013","start_date":"Mar 2011","subtitle":"Oxfam America","title":"New Media Specialist"}],"url":"https://www.linkedin.com/company/oxfam-america"},{"company":"John Abdulla - Freelance","company_id":null,"location":"","positions":[{"description":"• Produce commercial video for Internet.• Design, implement and maintain websites. • Offer computer, website, and video consulting services. • Produce commercial video for Internet.• Design, implement and maintain websites. • Offer computer, website, and video consulting services.","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"John Abdulla - Freelance","title":"Web Designer/Video Producer"}],"url":""},{"company":"Help Women Heal","company_id":null,"location":"","positions":[{"description":"","duration":"2010 Jul 2012 2 years","duration_short":"2 years","end_date":"Jul 2012","start_date":"2010","subtitle":"Help Women Heal","title":"Vice-President of Communications"}],"url":""},{"company":"BOWES GMAC Real Estate","company_id":"bowes-real-estate-real-living_1","location":"","positions":[{"description":"• Manage online and social media presence, including SEO.• Administered construction of state-of-the-art website. Recipient MAR & GMAC #1 Website Awards.• Capture and edit still photography and video. Purchase, maintain, and update office technology.• Train and provide support to agents. Recipient of BOWES GMAC MVP Award 2005. • Manage online and social media presence, including SEO.• Administered construction of state-of-the-art website. Recipient MAR & GMAC #1 Website Awards.• Capture and edit still photography and video. Purchase, maintain, and update office technology.• Train and provide support to agents. Recipient of BOWES GMAC MVP Award 2005.","duration":"2001 Mar 2011 10 years","duration_short":"10 years","end_date":"Mar 2011","start_date":"2001","subtitle":"BOWES GMAC Real Estate","title":"IT/Webmaster & Real Estate Referral Agent"}],"url":"https://www.linkedin.com/company/bowes-real-estate-real-living_1"},{"company":"Spectrum Media","company_id":"spectrum-media","location":"","positions":[{"description":"Assist in the writing, editing and assembly of documentary film proposals, in the area of international development and peacebuilding.. Also edit communication reports. Assist in the writing, editing and assembly of documentary film proposals, in the area of international development and peacebuilding.. Also edit communication reports.","duration":"Sep 2009 Oct 2009 2 months","duration_short":"2 months","end_date":"Oct 2009","start_date":"Sep 2009","subtitle":"Spectrum Media","title":"Assistant Writer"}],"url":"https://www.linkedin.com/company/spectrum-media"},{"company":"The Millennium Campus Network","company_id":"millennium-campus-network","location":"","positions":[{"description":"• Served on board of directors for national student network to end extreme poverty.• Coordinated national student-led programs and events. • Served on board of directors for national student network to end extreme poverty.• Coordinated national student-led programs and events.","duration":"Sep 2008 May 2009 9 months","duration_short":"9 months","end_date":"May 2009","start_date":"Sep 2008","subtitle":"The Millennium Campus Network","title":"Director of Programs and Events"}],"url":"https://www.linkedin.com/company/millennium-campus-network"},{"company":"ONE Curry","company_id":null,"location":"","positions":[{"description":"• Led student activist group that spreads awareness about global poverty.• Coordinated fundraising of over $11,000 for a well in Sudan, Africa.• Selected to attend 2008 and 2009 Power 100 Summit in Washington D.C.• Recipient of 2007 Curry College Human Rights Award and Emerging Leader Award.• Featured in The Boston Globe and The National Journal Magazine. • Led student activist group that spreads awareness about global poverty.• Coordinated fundraising of over $11,000 for a well in Sudan, Africa.• Selected to attend 2008 and 2009 Power 100 Summit in Washington D.C.• Recipient of 2007 Curry College Human Rights Award and Emerging Leader Award.• Featured in The Boston Globe and The National Journal Magazine.","duration":"Nov 2006 May 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2009","start_date":"Nov 2006","subtitle":"ONE Curry","title":"President/Founder"}],"url":""},{"company":"Curry College","company_id":"curry-college","location":"","positions":[{"description":"www.youtube.com/jabdulla• “Wounded”, a girl discovers and bonds with a homeless man living in the library• “ONE Curry Presents the Rock the Change Tour”, documents ONE project (vimeo.com/3918453)• “Offsides”, comedy about college relationships/the game of love.• “McCain Visits Dartmouth”, news package, published on Boston.com.• “Excrementum”, silent horror/comedy in a bathroom stall. • “Mary Lou Bigelow”, interview series. • “The African Dream: Ending Extreme Poverty” awareness.","duration":"Sep 2005 May 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2009","start_date":"Sep 2005","subtitle":"Curry College","title":"Student Film Director, Producer, Writer"}],"url":"https://www.linkedin.com/company/curry-college"},{"company":"Phantazma Pictures","company_id":null,"location":"","positions":[{"description":"Shot cinema verite style documentary series, XPOSE, for producer/director Eric Latek. Captures the intimate, behind the scenes stories of various athletes and military personnel, including the National Guard, an intercollegiate baseball team, mixed martial arts fighters, and a women\'s rollerderby team. Shot cinema verite style documentary series, XPOSE, for producer/director Eric Latek. Captures the intimate, behind the scenes stories of various athletes and military personnel, including the National Guard, an intercollegiate baseball team, mixed martial arts fighters, and a women\'s rollerderby team.","duration":"Apr 2008 Sep 2008 6 months","duration_short":"6 months","end_date":"Sep 2008","start_date":"Apr 2008","subtitle":"Phantazma Pictures","title":"Camera Operator"}],"url":""},{"company":"Arlington TV Studio","company_id":null,"location":"","positions":[{"description":"• Planned future of studio, community outreach, and purchases of studio equipment.• Wrote, produced, and directed video projects. Assisted in coverage of town events. • Planned future of studio, community outreach, and purchases of studio equipment.• Wrote, produced, and directed video projects. Assisted in coverage of town events.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Arlington TV Studio","title":"Member of Board of Directors & Producer"}],"url":""}]', '["Anna Kramer “I\'ve worked closely with John for years and have seen him come into his own as a smart and thoughtful web editor and strategist. He has excellent editorial instincts and is patient and insightful when working with writers and bloggers to shape the content on Oxfam America’s website. John has both an extensive knowledge of data-driven practices like SEO and an empathetic understanding of the creative process, a unique combination that makes him very easy to work with from a writer’s perspective. As a colleague, John is inspiring because he truly lives and breathes the values of Oxfam America. Through his efforts to improve Oxfam’s web content and increase fundraising and engagement, he has made a substantial impact in the fight against poverty, hunger, and injustice.”","Patty Kean “John is instrumental to the growing success of the nonprofit, Help Women Heal, Inc. John has the combination of vision and precision, which is so important in his role as Vice President of Communications.”"]'] User: ['Courtney Davis Walker', 'Highly-motivated and seasoned Communications professional with diverse experience in public relations, media relations, event planning and execution, corporate philanthropy, corporate and non-profit marketing.', 'Founder, Full Court Press', 'Full Court Press', '[{"company":"Full Court Press","company_id":null,"location":"Greater New York City","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Full Court Press","title":"Founder"}],"url":""},{"company":"Self-Employed","company_id":"self-employed_1063","location":"Greater New York City Area","positions":[{"description":"Seasoned Communications professional with diverse experience in public relations, media relations, event planning and execution, corporate philanthropy, corporate and non-profit marketing. Seasoned Communications professional with diverse experience in public relations, media relations, event planning and execution, corporate philanthropy, corporate and non-profit marketing.","duration":"Sep 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Self-Employed","title":"Public Relations and Special Events Consultant"}],"url":"https://www.linkedin.com/company/self-employed_1063"},{"company":"The Bedford Playhouse","company_id":"the-bedford-playhouse","location":"","positions":[{"description":"","duration":"Jul 2020 Jan 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2022","start_date":"Jul 2020","subtitle":"The Bedford Playhouse","title":"Director, Marketing & Communications"}],"url":"https://www.linkedin.com/company/the-bedford-playhouse"},{"company":"Food Bank for Westchester","company_id":"feeding-westchester","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2015 Jul 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2016","start_date":"Jun 2015","subtitle":"Food Bank for Westchester","title":"Director of Marketing and Communications"}],"url":"https://www.linkedin.com/company/feeding-westchester"},{"company":"Ketchum","company_id":"ketchum","location":null,"positions":[{"description":"","duration":"Jan 2013 May 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2015","start_date":"Jan 2013","subtitle":"Ketchum","title":"Managing Account Supervisor, Corporate Practice"},{"description":"","duration":"Apr 2010 Dec 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2012","start_date":"Apr 2010","subtitle":"Ketchum Public Relations","title":"Account Supervisor, Brand Marketing/Consumer Technology Practice"}],"url":"https://www.linkedin.com/company/ketchum"},{"company":"Fox Business Network","company_id":"fox-business-network","location":"","positions":[{"description":"assist with production duties on Fox Business dayside programming as needed. assist with production duties on Fox Business dayside programming as needed.","duration":"Dec 2009 Apr 2010 5 months","duration_short":"5 months","end_date":"Apr 2010","start_date":"Dec 2009","subtitle":"Fox Business Network","title":"Freelance Production"}],"url":"https://www.linkedin.com/company/fox-business-network"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 Apr 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2010","start_date":"Jan 2009","subtitle":"Freelance","title":"Journalist/Events/PR"}],"url":""},{"company":"NEW YORK FILM ACADEMY/NBC NEWS DIGITAL JOURNALISM PROGRAM","company_id":null,"location":"","positions":[{"description":"Pitched stories, produced, shot, wrote and edited packages for; Proficient in Final Cut Pro Editing Systems and shooting with DV CamerasExperience working with sound mixing equipment and lighting systems Pitched stories, produced, shot, wrote and edited packages for; Proficient in Final Cut Pro Editing Systems and shooting with DV CamerasExperience working with sound mixing equipment and lighting systems","duration":"Jul 2009 Aug 2009 2 months","duration_short":"2 months","end_date":"Aug 2009","start_date":"Jul 2009","subtitle":"NEW YORK FILM ACADEMY/NBC NEWS DIGITAL JOURNALISM PROGRAM","title":"NY Film Academy"}],"url":""},{"company":"TELEMUNDO NETWORK","company_id":null,"location":"","positions":[{"description":"Coordinated events surrounding the 2009 Latin Billboard AwardsPlanned cocktail reception for Telemundo President and guestsExecuted red carpet interviews with Telemundo talent and executives Coordinated events surrounding the 2009 Latin Billboard AwardsPlanned cocktail reception for Telemundo President and guestsExecuted red carpet interviews with Telemundo talent and executives","duration":"Apr 2009 Apr 2009 1 month","duration_short":"1 month","end_date":"Apr 2009","start_date":"Apr 2009","subtitle":"TELEMUNDO NETWORK","title":"FREELANCE EVENT PRODUCER"}],"url":""},{"company":"NBC Universal","company_id":"nbcuniversal-inc-","location":null,"positions":[{"description":"Managed internal and external client hospitality programs including Wimbledon, Ryder Cup and executive meetingsMerchandise Manager for the 2008 NBC-GE Beijing Olympic Hospitality Program, which serviced more than 1000corporate clients","duration":"May 2008 Dec 2008 8 months","duration_short":"8 months","end_date":"Dec 2008","start_date":"May 2008","subtitle":"NBC Universal","title":"Manager, Ad Sales Corporate Events"},{"description":"","duration":"Jul 2001 Dec 2008 7 years 6 months","duration_short":"7 years 6 months","end_date":"Dec 2008","start_date":"Jul 2001","subtitle":"NBC Universal","title":"Corporate Communications/Corporate Events and Philanthropy"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"NBC PAGE PROGRAM","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2001 Jun 2002 1 year","duration_short":"1 year","end_date":"Jun 2002","start_date":"Jul 2001","subtitle":"NBC PAGE PROGRAM","title":"Page"}],"url":""}]', '["Marty Marston “I was fortunate to have a unique relationship with Courtney when I was responsible for PR at IKEA US. At that time Courtney was a key and influential member of our Ketchum account team. She continually demonstrated her talent and ability to build and nurture relationships which strengthened our successful collaborative partnership. She made it a priority to understand our strategic objectives, by offering insightful strategic council she aligned her team\'s initiatives to deliver highly successful outcomes. She is a true PR pro who also embodies the ability to have fun and make hard work enjoyable.”","Kevin Sullivan “Courtney is a rare talent. As a strategist, she has excellent media/PR instincts. She is bright, extremely creative and an excellent writer. She\'s also a team player, respected by her colleagues and reporters alike...and one of the best relationship builders I\'ve ever worked with. In recent years, we\'ve hired Courtney to assist with media training. She has done an excellent job and always delivers for our clients. She is absolutely one of the finest people I\'ve had the pleasure of working with.”"]']### Assistant: The agent's job is to utilize new media and film to entertain, inspire, and activate people towards an increased realization of global human rights. Today, the agent is reaching out to the user because they need to collaborate on a documentary film project highlighting corporate philanthropy and non-profit marketing.
### Human: Agent: ['Sergiy Kazakov', 'A dependable and energetic Engineering Executive specializing in product development with a proven track record of building and leading effective R&D and Engineering teams (US and international). Deep technical knowledge of complex distributed software system design and architecture, information security and compliance, software development processes and best practices. Extensive hands-on experience in implementing turnkey software products using Microsoft, Java, Go and Node technology stacks, including backend, front-end systems and mobile apps development. Leveraging Microsoft Azure and Amazon AWS capabilities to achieve scalability and reliability, DR and business continuity planning. Strong expertise in business solutions including Content and Document Management, Case and Dynamic Case Management, BPM, System of Records for Insurance, Finance, Local & State Government, Healthcare industries as well as consumer solutions including e-commerce, e-publishing, e-learning and more. Passionate about my family, work and BJJ.', "Software Development Manager at Amazon Music, and I'm hiring Full Stack and Mobile SDEs! Drop me a line if you are interested.", 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Technology, Information and Internet","location":"Los Angeles, California, United States","positions":[{"description":"FIND Experience team at Amazon Music owns Find and Search experience across all Music visual clients (iOS, Android, FireTablet, Morpho Win & Mac, FireTV, Webplayer and BigScreens) FIND Experience team at Amazon Music owns Find and Search experience across all Music visual clients (iOS, Android, FireTablet, Morpho Win & Mac, FireTV, Webplayer and BigScreens)","duration":"Jun 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Amazon","title":"Software Development Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Solution Mentors Inc","company_id":"solution-mentors","location":"Greater Los Angeles Area","positions":[{"description":"Solution Mentors Inc. has been providing development teams’ augmentation service, custom software and business solutions development, QA & Software testing, сloud migrations, managed operations and database services to companies and organizations of any size. Solution Mentors Inc. has been providing development teams’ augmentation service, custom software and business solutions development, QA & Software testing, сloud migrations, managed operations and database services to companies and organizations of any size.","duration":"Jul 2015 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jul 2015","subtitle":"Solution Mentors Inc","title":"Co-Founder / CTO"}],"url":"https://www.linkedin.com/company/solution-mentors"},{"company":"Eccentex Corporation","company_id":"eccentex-corporation","location":null,"positions":[{"description":"o Eccentex AppBase Low Code Platform (aPaaS) Product Owner, Architect and Executive Sponsoro Eccentex AppBase aPaaS Cloud Architect and Executive Sponsoro Eccentex AppBase aPaaS Security and Complianceo Supervise Eccentex R&D groups in US and Ukraineo Supervise Eccentex AppBase Cloud Support and Operations, R&D Supporto Hands-on expertise in creating POCs/MVPs, research innovative technologies and products","duration":"Jan 2014 Jun 2020 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jun 2020","start_date":"Jan 2014","subtitle":"Eccentex Corporation","title":"VP Engineering"},{"description":"o Supervised Eccentex AppBase aPaaS development and deliveryo Transformed application lifecycle processes, quality control, cross-organizational functional group collaborationo Supervised Eccentex R&D groups in US and Ukraine (20+ people)o Supervised Eccentex IT Operations and Informational Security groupso Participated in business solution delivery","duration":"Feb 2011 Dec 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2013","start_date":"Feb 2011","subtitle":"Eccentex Corporation","title":"Director of Software Development"},{"description":"o Head of Ukrainian branch of Eccentex Corp, Project manager, Team leadero Created principal architecture of Eccentex AppBase aPaaSo Development of critical Eccentex aPaaS platform’s backend and front-end components","duration":"Jan 2008 Dec 2012 5 years","duration_short":"5 years","end_date":"Dec 2012","start_date":"Jan 2008","subtitle":"Eccentex Corporation","title":"Software Architect / Team Lead / Project Manager of Ukrainian branch"}],"url":"https://www.linkedin.com/company/eccentex-corporation"},{"company":"QuartSoft/КвартСофт","company_id":"quartsoft","location":"","positions":[{"description":"o Software architect, business requirement analysto Project manager, team leadero Development custom web based e-Commerce, ERP, CRM, Auction, Classifieds, e-Learning solutions o Software architect, business requirement analysto Project manager, team leadero Development custom web based e-Commerce, ERP, CRM, Auction, Classifieds, e-Learning solutions","duration":"Apr 2001 Jan 2008 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jan 2008","start_date":"Apr 2001","subtitle":"QuartSoft/КвартСофт","title":"Software Architect / Team Lead / Project Manager"}],"url":"https://www.linkedin.com/company/quartsoft"}]', '["Alina Bogdanova “We worked with Sergiy for many years and I should admit - he is one of the most brilliant and smart people I had honor to work with! He likes new things, challenges, going forward. His leadership always kept people together. His skills go beyond technical, organizational, communication. Sergiy is not just amazing addition to any organization, he will take it to the next level!”","Sergii Maksymenko “Sergiy is a great leader with outstanding technical knowledge and experience to create complex software systems. It\'s been a pleasure to work alongside with Sergiy for more than a decade here at Eccentex. Over these years we\'ve worked on multiple projects that resulted in successful customer experience on one side and a robust product line on another side. Sergiy has never stopped to impress me with his ability to take on and resolve the toughest technical problems we have faced as well as his ability to learn and quickly evolve and develop new skills along the way. Even though the main focus for Sergiy was the AppBase platform he has helped to set up many processes and best practices outside of his engineering team. He has led the creation of the remote Engineering Support organization and has created the infrastructure to run Eccentex products off the Microsoft Azure platform. Sergiy legacy and impact will continue to power our engineering organization for years to come. I will also greatly miss his everyday wit and wisdom, and I will be looking forward to opportunities to work alongside such a talented professional in the future. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage events and meetings, and today, the agent is reaching out to the user because they need assistance in planning a high-profile client event.
### Human: Agent: ['Karin Palle', 'I am an expert business advisor with over 25 years of hands on experience in starting, scaling and guiding businesses to hire, onboard and retain quality employees. I connect entrepreneurs with the resources and tools to develop strategic plans for improvement and growth. The Key to Opening Doors is an Open Mind! Skills: Creating consistent processes to hire, onboard, train, develop and retain quality employees. Developing dynamic business action plans, forecasts and budgets to invest in business growth. Building personal and business brands through networking, marketing and social media plans Providing tools for structural development, forecasting and budgeting Identifying key business and individual metrics and KPIs for growth Building effective sales commissions and sales funnel development tools Providing training on communication, employee evaluations, coaching, engaging employees across the generations, leadership and more Industry Specialties Include: Manufacturing, Restaurant, Food & Beverage, Catering, Wholesale & Distribution, Car Sales, Car Rental, Travel & Entertainment, Retail & Services, Non-Profit Development.', 'Specialist in Maximizing Employee Talent to Increase Company Profits', 'Advanced Business Consulting', '[{"company":"Advanced Business Consulting","company_id":"advanced-business-consulting-utah","industry":"Business Consulting and Services","location":"United States","positions":[{"description":"","duration":"Jun 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Advanced Business Consulting","title":"Growth Specialist"}],"url":"https://www.linkedin.com/company/advanced-business-consulting-utah"},{"company":"Salt Lake Community College","company_id":"salt-lake-community-college","location":"Greater Salt Lake City Area","positions":[{"description":"Provide facilitation for the Goldman Sachs 10,000 Small Business Program at Salt Lake Community College. Provide facilitation for the Goldman Sachs 10,000 Small Business Program at Salt Lake Community College.","duration":"Aug 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Salt Lake Community College","title":"Lead Faculty, Goldman Sachs 10,000 Small Businesses"}],"url":"https://www.linkedin.com/company/salt-lake-community-college"}]', '["Kris Heslop “Since I met Karin in 2012, I have been impressed by her commitment and depth of understanding that allows her to bring a spotlight on key issues and actions that will drive success. She has learned actively from great minds and adds even more from her experience both in building her own company from scratch to moving large organizations to achieve greater results and reach new markets. Karin is a master entrepreneur. ”","Janet Jorgensen “Karin Palle can be best described as a \\"connector\\" bringing people, ideas, solutions and success together with ease and polished professionalism. She has a depth and breadth of knowledge that serves her well in her many roles in the community and there is no doubt she has successful outcomes in everything she attempts. Tireless, ambitious and compassionate. ”"]'] User: ['Karin Palle', 'I am an expert business advisor with over 25 years of hands on experience in starting, scaling and guiding businesses to hire, onboard and retain quality employees. I connect entrepreneurs with the resources and tools to develop strategic plans for improvement and growth. The Key to Opening Doors is an Open Mind! Skills: Creating consistent processes to hire, onboard, train, develop and retain quality employees. Developing dynamic business action plans, forecasts and budgets to invest in business growth. Building personal and business brands through networking, marketing and social media plans Providing tools for structural development, forecasting and budgeting Identifying key business and individual metrics and KPIs for growth Building effective sales commissions and sales funnel development tools Providing training on communication, employee evaluations, coaching, engaging employees across the generations, leadership and more Industry Specialties Include: Manufacturing, Restaurant, Food & Beverage, Catering, Wholesale & Distribution, Car Sales, Car Rental, Travel & Entertainment, Retail & Services, Non-Profit Development.', 'Specialist in Maximizing Employee Talent to Increase Company Profits', 'Advanced Business Consulting', '[{"company":"Advanced Business Consulting","company_id":"advanced-business-consulting-utah","industry":"Business Consulting and Services","location":"United States","positions":[{"description":"","duration":"Jun 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Advanced Business Consulting","title":"Growth Specialist"}],"url":"https://www.linkedin.com/company/advanced-business-consulting-utah"},{"company":"Salt Lake Community College","company_id":"salt-lake-community-college","location":"Greater Salt Lake City Area","positions":[{"description":"Provide facilitation for the Goldman Sachs 10,000 Small Business Program at Salt Lake Community College. Provide facilitation for the Goldman Sachs 10,000 Small Business Program at Salt Lake Community College.","duration":"Aug 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Salt Lake Community College","title":"Lead Faculty, Goldman Sachs 10,000 Small Businesses"}],"url":"https://www.linkedin.com/company/salt-lake-community-college"}]', '["Kris Heslop “Since I met Karin in 2012, I have been impressed by her commitment and depth of understanding that allows her to bring a spotlight on key issues and actions that will drive success. She has learned actively from great minds and adds even more from her experience both in building her own company from scratch to moving large organizations to achieve greater results and reach new markets. Karin is a master entrepreneur. ”","Janet Jorgensen “Karin Palle can be best described as a \\"connector\\" bringing people, ideas, solutions and success together with ease and polished professionalism. She has a depth and breadth of knowledge that serves her well in her many roles in the community and there is no doubt she has successful outcomes in everything she attempts. Tireless, ambitious and compassionate. ”"]']### Assistant: The agent's job is to provide business consulting services and connect entrepreneurs with resources for improvement and growth. Today, the agent is reaching out to the user to offer assistance in developing strategic plans to maximize employee talent and increase company profits.
### Human: Agent: ['Christina Onolaja', 'Innovative healthcare executive who demonstrates a passion for promoting job satisfaction, process improvement and impacting change by thinking outside of the box. My favorite sayings are "We\'ve always done it that way is just an excuse", "Be a part of the solution, not the problem" and " If you change something and it doesn\'t work, try something else.".Specialties: policy analysis, business intelligence, process engineering, progress, project management, project planning, reports, technical support, technical writing, project management, process improvement, data analytics, crystal reporting, process documentation, help desk support', 'Director of Operations - Primary Care at Beebe Healthcare', 'Beebe Healthcare', '[{"company":"Beebe Healthcare","company_id":"beebe-healthcare","industry":"Hospital & Health Care","location":"Lewes, Delaware, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Beebe Healthcare","title":"Director of Operations - Primary Care"}],"url":"https://www.linkedin.com/company/beebe-healthcare"},{"company":"Frederick Primary Care Associates, P.A.","company_id":"frederick-primary-care-associates-p.a.","location":null,"positions":[{"description":"","duration":"Oct 2018 Sep 2020 2 years","duration_short":"2 years","end_date":"Sep 2020","start_date":"Oct 2018","subtitle":"Frederick Primary Care Associates, P.A.","title":"Chief Operating Officer"},{"description":"Develop financial and other analytical reports for senior management, Board of Directors and physicians upon request. Evaluate workflows, determine opportunities to improve processes and functions and document, implement and train staff on new workflows. Care Center project team point of contact for the software upgrade from Allscripts to athena; Project Lead for the Phreesia patient check-in implementation. Member of Social Media Committee, Training and Education Committee, Best Practices Committee and Quality Improvement Committee.","duration":"Jan 2014 Oct 2018 4 years 10 months","duration_short":"4 years 10 months","end_date":"Oct 2018","start_date":"Jan 2014","subtitle":"Frederick Primary Care Associates, P.A.","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/frederick-primary-care-associates-p.a."},{"company":"Upper Chesapeake Health System","company_id":"upper-chesapeake-health","location":"Bel Air, MD","positions":[{"description":"Responsible for assisting with the support of the daily activities of NextGen. Provide training to hospital staff and assist in the implementation and testing of NextGen system changes and upgrades. Analyze user needs, requirements, procedures and problems relevant to assigned information system programs and provide training as needed. Manage assigned projects.","duration":"Jan 2013 Apr 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2014","start_date":"Jan 2013","subtitle":"Upper Chesapeake Health System","title":"Clinical Systems Analyst"}],"url":"https://www.linkedin.com/company/upper-chesapeake-health"},{"company":"Kinesys Group","company_id":"kinesys-group","location":"Owings Mills, MD","positions":[{"description":"Work with project team members to gather and document requirements and expectations. Develop detailed project plans to include tasks, resource assignments, risk analysis, estimates and scope statements. Manage resources to ensure that tasks are completed on time, within budget and to the client’s expectations. Conduct group training sessions. Hardware, Software, Networking and Telephonic technical support.","duration":"Sep 2010 Jan 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2013","start_date":"Sep 2010","subtitle":"Kinesys Group","title":"Vice President"}],"url":"https://www.linkedin.com/company/kinesys-group"},{"company":"BASYS, INC","company_id":null,"location":"","positions":[{"description":"Implement software as a solution including analysis to determine the best way to utilize the system and training end users using classroom settings, one-on-one sessions and WebEx meetings. Perform software installations and train end-users on its use. Develop user documentation, policies and procedures for daily processes.","duration":"Feb 2004 Aug 2010 6 years 7 months","duration_short":"6 years 7 months","end_date":"Aug 2010","start_date":"Feb 2004","subtitle":"BASYS, INC","title":"Systems Consultant"}],"url":""},{"company":"PROFESSIONAL BILLING AND MANAGEMENT SERVICES, INC","company_id":null,"location":"","positions":[{"description":"Supervised four full-time employees. Researched candidates for open positions, conducted interviews and hired qualified individuals. Evaluated processes throughout the organization for inefficiencies and suggested improvements. Documented departmental policies and procedures, held meetings to evaluate progress, issues and training needs. Implemented issue tracking software to log jobs and provide a knowledge base. Performed various company functions including data entry, accounts receivables and collections. Reduced the amount of time to complete the EDI process from eight hours to 3 hours.","duration":"Aug 1995 Feb 2006 10 years 7 months","duration_short":"10 years 7 months","end_date":"Feb 2006","start_date":"Aug 1995","subtitle":"PROFESSIONAL BILLING AND MANAGEMENT SERVICES, INC","title":"Information Systems Supervisor/Systems Consultant"}],"url":""},{"company":"FOUNDATION SOFTWARE LABORATORIES, INC","company_id":null,"location":"","positions":[{"description":"Provide project management for software implementations, ensuring that programmers completed coding in a timely manner and as defined in the specifications. Created end-user support documentation. Designed custom general ledger reports using Crystal Reporting Tool.","duration":"Jul 2002 Feb 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2004","start_date":"Jul 2002","subtitle":"FOUNDATION SOFTWARE LABORATORIES, INC","title":"Project Manager"}],"url":""},{"company":"Medical Technlogies, Intl.","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Jul 2002 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2002","start_date":"Jan 2001","subtitle":"Medical Technlogies, Intl.","title":"Systems Analyst"}],"url":""}]', '["“Christina was always very professional in managing our multiple projects, and their deadlines.”","“Christina is a very creative problem solver. She was always dedicated to the projects and was professional and thorough in her work products. I valued her work and highly recommend her.”"]'] User: ['ADAM S.', "Health care is evolving—for both patients and providers. Where others see obstacles, we see opportunities. Our expert advice, strategic resources, and integrated solutions enable quality care to meet the needs of your patient population, as well as enhance efficiency and productivity to meet the needs of your practice. We're Henry Schein Medical.", 'Medical Supply & Practice Mgmt Fanatic \| Partnering w/ Doctors to Help Them Run More Effectively and Efficiently @ Henry Schein', 'Henry Schein', '[{"company":"Henry Schein","company_id":"henry-schein","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Henry Schein","title":"Medical Solutions Consultant - NW Ohio"}],"url":"https://www.linkedin.com/company/henry-schein"},{"company":"Root Inc","company_id":"root-inc","location":"","positions":[{"description":"I began at Root in Business Development cutting my teeth on our manager development program - Root Compass - supporting its growth to a multi-million dollar segment of the business. After 1 1/2 years in that role, I was selected to position Root\'s full capabilities to prospective clients leading the inside sales efforts. My current responsibility involves building relationships with clients and listening to their business needs in order to truly understand their objectives for success, while uncovering the pain points to overcome and demonstrate how Root can move the needle on business results.My background is in sales – retail, printing, pharmaceuticals, and now, positive and accelerated transformation solutions related to alignment, strategic engagement and organizational development for leaders, managers and the front line.It’s sounds like a cliché, but I really get excited, and am passionate about, problem solving your business needs and exploring various ways of helping you achieve your strategic objectives. It often feels like therapy.Happy to connect with people who have these type of business needs and provide a different way of thinking on how to achieve accelerated business results.","duration":"Sep 2010 Apr 2018 7 years 8 months","duration_short":"7 years 8 months","end_date":"Apr 2018","start_date":"Sep 2010","subtitle":"Root Inc","title":"Sr. Strategic Change Consultant"}],"url":"https://www.linkedin.com/company/root-inc"},{"company":"Sanofi Pasteur","company_id":"sanofi-pasteur","location":"","positions":[{"description":"SANOFI PASTEUR - 2004-2009Professional Biological Product Specialist (2007-2009)Biological Product Specialist (2004-2006)Marketed four key vaccine product lines including Adacel, Menactra, Pediatric and Fluzone directly to private family practice and internal medicine physicians, pediatricians, hospitals, and public health departments.• Added Adacel Vaccine to multiple formularies within three major hospitals from 2005 to 2009.• Added Pentacel and Menactra Vaccines to formulary in major hospital.• Increased annual sales of private Adacel by 102% in 2007, 20% in 2008 and 11% in 2009.• More than doubled annual sales of private Menactra at 213% in 2007.• Increased year-over-year sales of private Pediatric by 23% in 2006 and 31% in 2009.• Grew market share of public Adacel from 48% in 2005 to 79% in 2009.• Increased market share of public Pediatric to 72% in 2009 from 12% in 2005. Specialties:Excellent planning, organizing and analytical skills combined to effectively target customers and manage sales territories. Build solid relationships with key decision makers, driving increased sales and market share growth. Strong team leader and player with demonstrated history of consistently meeting and exceeding all performance objectives.","duration":"Oct 2004 Dec 2009 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2009","start_date":"Oct 2004","subtitle":"Sanofi Pasteur","title":"Professional Biological Product Specialist"}],"url":"https://www.linkedin.com/company/sanofi-pasteur"},{"company":"MILLSTREAM PRESS, INC","company_id":null,"location":"","positions":[{"description":"Marketed printing material, filing systems and mailing services to medical andcommercial office facilities.Grew existing accounts while cultivating new accounts throughout Northwest Ohio.Left position for Medical Sales Rep opportunity.","duration":"Oct 2002 Oct 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2004","start_date":"Oct 2002","subtitle":"MILLSTREAM PRESS, INC","title":"Account Executive"}],"url":""},{"company":"ExpressBill","company_id":null,"location":"","positions":[{"description":"Marketed printing material and filing systems to medical office facilities.Independently managed accounts across eighteen states.","duration":"Feb 1998 Oct 2002 4 years 9 months","duration_short":"4 years 9 months","end_date":"Oct 2002","start_date":"Feb 1998","subtitle":"ExpressBill","title":"Account Manager"}],"url":""},{"company":"Gap Inc./Gap","company_id":"gap-inc--gap","location":"Dearborn, MI","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Gap Inc./Gap","title":"Store Manager"}],"url":"https://www.linkedin.com/company/gap-inc--gap"}]', '["“Adam is so incredibly focused on bringing value to customers! Whenever we speak, Adam is intensely focused on finding ways to help himself (and me) communicate to our customers the hidden (and not-so-hidden) value of new testing, new equipment, and new processes into practices. In sales, so often we have rivalries with one another. With our mutual love of sports, it would not be surprising to see a little competitive relationship between Adam and I. However, he cares about helping build practices and it is awesome to collaborate with him. ”","“As a fellow student with Adam at The University of Toledo, I was inspired by his ability to not only manage school, work and family, but excel in each of these three areas with effortless resolve. Adam was always willing to help, counsel and assist myself and other students.”"]']### Assistant: The agent's job is to provide strategic resources and integrated solutions to enhance efficiency and productivity in medical practices, while the user is reaching out to the agent because they need assistance in running their practice more effectively and efficiently.
### Human: Agent: ['Katherine A. Skuratovskiy', "A passionate female leader within Google’s gTech organization, that supports users to leverage technology and Google’s products to boldly anticipate what matters. - Marketing background, grounded on exceptionalism, focused on building advanced technical marketing solutions for some of Google's largest Marketers. - Currently uses this craft to drive an adventurous team focused on advancing Agencies & Partners business, built on an empathetic and people focused management style. - Will continue to push into a new user 1st landscape with Google's biggest customers while supporting personal growth. Last but not least, I am best known by my friends, family and (most importantly) coworkers as an excellent baker, specializing in chocolate chip cookies.", 'Manager, Agency/Partner gTech Professional Services', 'Google', '[{"company":"Google","company_id":"google","industry":"Internet Publishing","location":null,"positions":[{"description":"Passionate female leader at Google. Focused on exceptionalism, drives adventures and consistency pushes for personal growth.","duration":"Oct 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Google","title":"Manager, Agency/Partner Professional Services"},{"description":"","duration":"Apr 2014 Oct 2019 5 years 7 months","duration_short":"5 years 7 months","end_date":"Oct 2019","start_date":"Apr 2014","subtitle":"Google","title":"DDM Platform Solutions Consultant"}],"url":"https://www.linkedin.com/company/google"},{"company":"Conversant Inc.","company_id":"conversantinc","location":"San Francisco, Ca","positions":[{"description":"Provide our clients with world-class account support, adding consistent value and effectively executing against their complex campaign needs. I am responsible for client relations, account management, project management and ad campaign execution. Responsibilities include: -Provide consultative marketing support and guidance to our clients.-Support of Sr Account Manager on key strategic accounts-Interact daily with clients via phone and email contact. -Travel to client site periodically for client presentations- Develop, maintain, and extend relationships with client supporting the Dotomi Client Development team.-Set, meet, and exceed aggressive revenue goals for my client.-Provide strategic advice internally and externally in order to increase each client\'s ROI.-Manage internal resources to ensure that Dotomi delivers results for each client.-Learn and understand the full capabilities of Dotomi’s systems.","duration":"Mar 2012 Apr 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2014","start_date":"Mar 2012","subtitle":"Conversant Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/conversantinc"},{"company":"Bleu Marketing Solutions","company_id":"bleu-marketing-solutions","location":"San Francisco Bay Area","positions":[{"description":"I am an Account Manager with Bleu Marketing Solutions, a full service, award winning Advertising Agency. I manage all creative and media services for Hewlett-Packard for the PSG Notebook, Desktop and Workstation divisions. Some responsibilities include:* Understand stakeholders objectives for marketing spend and create integrated campaigns to far exceed those objectives. * Strategize with HP PSG teams to ensure marketing dollars spent will benefit multiple divisions as well as properly represent HP as a brand. * Handle day to day client management developing strong relationships.* Media Strategy* Project Management* Analyze and report on overall performance of campaigns and make recommendations for better performance. Bleu Marketing is a full-service agency that develops integrated media programs. From strategy to creative to analytics, the Bleu seeks the best solutions and creates integrated media programs designed to build brands with a focus on interactive methods and media.","duration":"Nov 2010 Mar 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2012","start_date":"Nov 2010","subtitle":"Bleu Marketing Solutions","title":"Account Manager"}],"url":"https://www.linkedin.com/company/bleu-marketing-solutions"},{"company":"DigiLabs Pro","company_id":"digilabs-pro","location":null,"positions":[{"description":"While at DigiLabs I created a custom community outreach program from scratch. Social platforms included company blog, Facebook page and Twitter handle. i achieved a strong, visible social media presence and developed concepts with viral potential. This required continuously monitoring the online public relations ensuring the success of client programs.Other responsibilities involved:-Led comprehensive email campaigns averaging a 25% open rate. Responsibility included building the creative, developing promotions, content management, list management, deployment as well as analytics and reporting. -Created online tutorials with no allocated budget. Tutorials led to decreasing overall support calls and emails. See an example of creative at http://www.digilabspro.com/videos/. -Managed planning and production associated with 5-6 annual conventions including virtual tradeshows.","duration":"Aug 2009 Nov 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2010","start_date":"Aug 2009","subtitle":"DigiLabs Pro","title":"Community and Marketing Manager"},{"description":"As an account manager for DigiLabs Pro I managed all current and new accounts increasing customer base from 1,500 in 2006 to 4,500 in 2009. In this position I successfully increased average monthly sales of customized photo products by 20% through custom outreach program tailored specifically to emerging professional photographers.During this time also managed the company\'s lead and account database system resulting in more control of overall sales strategies.","duration":"Sep 2006 Nov 2010 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2010","start_date":"Sep 2006","subtitle":"DigiLabs Pro","title":"Account Manager"}],"url":"https://www.linkedin.com/company/digilabs-pro"}]', '["Jamie Ward, SPHR “Katie is a detailed oriented dynamo! I would recommend any position for Katie that is client facing and needs a lot of attention to detail. She knows her job and is a consummate professional.”","LinkedIn User “I loved working with Katie. And, I loved having on our team. She was a huge advocate for our customers and always thinking about their best interests. Some people treat work as just work and do their job but do not feel completely invested in the company and brand. In contrast, Katie lived and breathed DigiLabs and her passion showed in her work. And, she delivered in consistently & significantly growing our professional photography service business. Katie is smart, hard working, dedicated and creative.”"]'] User: ['Donna J.', "I'm an accomplished Business Leader with over 20 years of progressive financial management and accounting experience delivering financial expertise and operational leadership. I have extensive experience in all aspects of accounting and financial management including audits, budgets, compliance system implementation, team leadership, forecasting, and business planning. I enjoy creating valuable partnerships and work well with people at all levels of an organization including stakeholders, senior executives, team members, and clients. ✉ thegreatermargin@gmail.com", 'Business Leader', 'Midcoast Studio', '[{"company":"Midcoast Studio","company_id":"midcoast-studio","industry":"Animation and Post-production","location":"Troy, MI","positions":[{"description":"➤ Initially came onboard as an Office Manager in 1994, handling office administration and business operations functions, to then being promoted to Chief Operating Officer in 2013 and advancing to President in 2014.➤ Growing commercial photography studio with an in-house film and processing lab from 7 to 25 employees over tenure.➤ Playing a major role in the company\'s expansion efforts throughout the years to increase annual revenue by over 153%.➤ Remaining at the forefront of technological changes in the industry to adapt the business to meet market requirements.➤ Leading company transition into digital photography, CGI, animation, video, and augmented and virtual reality.➤ Performing financial reporting and accounting duties as well as providing direction or assistance to accounting staff.➤ Developing and implementing accounting policies or procedures and efficient control of financial resources.➤ Overseeing financial, regulatory reporting, investment accounting, asset/liability modeling, and liquidity monitoring.➤ Preparing and monitoring budgets and preparing financial statements in accordance with GAAP regulations.➤ Monitoring enterprise-wide internal controls, overseeing treasury functions, and conducting financial analysis.➤ Overseeing all departments and operations for IT, sales, creative, office, accounting, and facility maintenance.➤ Providing legal oversight for contracts, releases, and non-disclosure, confidentiality, and employment agreements.➤ Procuring service providers, contractors, and vendors for facilities, office equipment, IT support, and equipment.➤ Overseeing all pricing and contracts including creating and processing RFPs as well as managing department budgets.➤ Handling corporate insurance including business, auto, workers compensation, liability, health, and disability.➤ Establishing and managing profit sharing program including processing contributions, rollovers, and distributions.","duration":"Jun 1994 - Present 28 years 1 month","duration_short":"28 years 1 month","end_date":"Present","start_date":"Jun 1994","subtitle":"Midcoast Studio","title":"President/Chief Operating Officer"}],"url":"https://www.linkedin.com/company/midcoast-studio"},{"company":"Various Companies","company_id":"various-companies-global","location":"","positions":[{"description":"➤ Administrative Assistant/Client Billing – Mid Coast Studio, Troy, MI – 07/1991 to 05/1994➤ Seasonal Tax Preparer – S. Fisher & Associates, Birmingham, MI – 01/1991 to 04/1993➤ Bookkeeper – S. Fisher & Associates, Birmingham, MI – 07/1989 to 07/1991➤ Circulation Clerk – The Daily Tribune, Royal Oak, MI – 06/1988 to 07/1989 ➤ Administrative Assistant/Client Billing – Mid Coast Studio, Troy, MI – 07/1991 to 05/1994➤ Seasonal Tax Preparer – S. Fisher & Associates, Birmingham, MI – 01/1991 to 04/1993➤ Bookkeeper – S. Fisher & Associates, Birmingham, MI – 07/1989 to 07/1991➤ Circulation Clerk – The Daily Tribune, Royal Oak, MI – 06/1988 to 07/1989","duration":"1988 1994 6 years","duration_short":"6 years","end_date":"1994","start_date":"1988","subtitle":"Various Companies","title":"Previous Work History"}],"url":"https://www.linkedin.com/company/various-companies-global"}]', '["John Osler “Donna Jackson was a welcomed gift to a group of photographers and representatives who were loosely structured as a business called Midcoast Studios. I remember the day that she walked in for an interview. I was President of Midcoast at a time we were at a critical moment of growth. We needed a steady hand with the business acumen we lacked. I watched her face as I described our organization and the challenges facing anyone who would try to straighten out our front office so that it resembled a real business. Her confidence in her ability dominated the interview. Her good nature sealed the deal. I remember my relief when she accepted. She took control and asked that we give her some room. The business stayed on sound footings from that day on. Donna had a remarkable ability to manage all aspects of our expanding complex businesses through down times and good times, and always with a twinkle in her eye and a reassuring attitude that let us know that she’s “Got this… don’t worry” I would recommend Donna Jackson to anyone who wants to be successful in business with the comfort that you can hand her any challenge and then rest easy because it will be in professional hands. John Osler”","Dennis Wiand “Donna proved to be an invaluable asset to Mid Coast Studio from day one. Hired as an assistant to the office manager, she soon became the office manager and then eventually rose to become President & COO of the largest automotive photography and CGI studio of its time. This encompassed oversight of seven additional businesses under the Midcoast umbrella. Her honesty, work ethic, and sharp business focus allowed the partners to focus on sales and creative execution of the work. Without question, Donna played a vital role in the long-running success of Mid Coast Studio.”"]']### Assistant: The agent's job is to manage all departments and operations for a commercial photography studio, and today the agent is reaching out to the user because they are interested in exploring a potential partnership for financial management and accounting services.
### Human: Agent: ['Alyssa Bates', 'Ten years of experience in administration, human resources, staff management, job development, training, health care & surgical scheduling, customer service, interaction & guidance. IAAP Certified Administrative Professional. Notary.', 'Senior Administrative Assistant at TRIA Orthopedics', 'TRIA Orthopedics', '[{"company":"TRIA Orthopedics","company_id":"tria-orthopedics","industry":"Medical Practices","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"TRIA Orthopedics","title":"Senior Administrative Assistant"},{"description":"• Successfully assist three directors and team of ten managers with admin needs and professional communications• Independently compose minutes, policies, reports, procedures and guidelines for submission • Plan and lead annual events, including company park cleanup, holiday celebration and employee resiliency initiatives• Lead process improvement projects as identified by the Team Member Council and report results to the CEO• Arrange meetings, conferences and appointments, frequently requiring negotiation/coordination of schedule conflicts• Approve and submit bi-weekly payroll for management, transcription, research and concierge team• Process monthly data audits designed to improve clinic-wide staff performance, patient experience and error rates","duration":"Apr 2013 Apr 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Apr 2020","start_date":"Apr 2013","subtitle":"TRIA Orthopedics","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/tria-orthopedics"},{"company":"BrightStar Care","company_id":"brightstarcare","location":"","positions":[{"description":"•Carried out day-to-day administrative operations including filing support and 24 hour on-call service•Supported branch owner with marketing, sales, and administrative tasks•Reviewed branch operations and implemented improvements where necessary•Conducted hiring process for all phlebotomist, physical therapist, HHA, CNA, RN and LPN staff•Proactively screened applicants and recruited to ensure appropriate bench levels were maintained•Promptly scheduled staff for both new and existing client engagements and maintained schedules ongoing•Provided long-term/last-minute/temp support scheduling for in-home clients and medical care facilities•Processed and submitted weekly payroll and billing and filed correlating paperwork accordingly•Maintained licensing database to ensure all active employee certifications were in compliance with provincial requirements•Gathered client feedback and addressed issues/concerns with staff to ensure caregiver compatibility and service satisfaction•Carried out 60 day and annual in-person employee performance reviews •Ensured all staff credentials were in compliance with MN Department of Health and BrightStar Policies•Oversaw operations to guarantee conformity with OSHA and HIPAA guidelines","duration":"Oct 2011 Feb 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2013","start_date":"Oct 2011","subtitle":"BrightStar Care","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/brightstarcare"},{"company":"CustomCARE LLC.","company_id":"customcare-llc.","location":"","positions":[{"description":"•Managed calendars and scheduling for 200 clients with physical and mental disabilities and 350 employees•Provided administrative support to the agency manager and billing director•Responded to incoming calls and provided last minute staffing services •Coordinated complete employee recruitment process: posting advertising for available positions, screening resumes, conducting telephone and in-person interviews, and making final staffing decisions•Facilitated pre-contract screenings between prospective full-time clients and staff•Ensured necessary and supplemental informational transfers took place prior to each shift•Monitored and provided routine updates to maximize client use of available service agreement hours•Mediated conflict situations between clients and caregivers to maintain positive customer relationships","duration":"Aug 2010 Sep 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2011","start_date":"Aug 2010","subtitle":"CustomCARE LLC.","title":"Scheduling & Human Resources Coordinator"}],"url":"https://www.linkedin.com/company/customcare-llc."},{"company":"At Home Child Care Services,Inc.","company_id":"at-home-child-care-services-inc-","location":"","positions":[{"description":"•Managed 24-hour on-demand childcare scheduling for a client base of 250 families•Coordinated availability and work schedules of 50 caregivers•Assisted in the design and execution of monthly staff meetings•Interviewed applicant references on behalf of HR•As primary salesperson conducted over 85 in-home client visits with a closing rate of 78%•Acted as primary customer service contact•Maintained client and employee records in CRM database and physical filling system•Provided in-home and event childcare as needed•Closed out jobs for billing/payroll","duration":"Oct 2008 Aug 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2010","start_date":"Oct 2008","subtitle":"At Home Child Care Services,Inc.","title":"Scheduling Coordinator"}],"url":"https://www.linkedin.com/company/at-home-child-care-services-inc-"},{"company":"City of Eagan","company_id":"city-of-eagan","location":"Cascade Bay","positions":[{"description":"•Performed pre-and-post-season tasks (uniforms, health forms, employee documentation, etc.)•Designed, organized and executed weekly family based activities and events•Updated and employees and conducted seasonal reviews•Organized and conducted employee meetings and events•Greeted, checked-in and handled financing for groups of up to 400•Organized and delivered events for birthday parties, groups, and special occasions•Compiled end of day financial balance reports•conducted training for a staff of 45 high school aged employees•Conducted continual product Inventory, ordering and pick-up•Managed guest relations","duration":"May 2007 Aug 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2008","start_date":"May 2007","subtitle":"City of Eagan","title":"Guest Relations Coordinator"}],"url":"https://www.linkedin.com/company/city-of-eagan"},{"company":"Palmer Gulch Stables & Paradise Valley Trail Rides","company_id":null,"location":"Hill City, South Dakota","positions":[{"description":"•Distributed, explained and organized customer liability forms•Organized, implemented and evaluated a promotional advertisement plan•Planned and assigned daily trail riding schedule for each horse, rider, and wrangler•Greeted and educated guests about horseback riding prior to rides•Guided over 500 trail rides with up to twenty guests each, over a six month period•Delivered, organized, served and entertained guests for a chuck wagon dinner show twice per week•Cooked and served meals for breakfast trail ride three times per week•Wrangled and cared for a herd of over 100 horses daily","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Palmer Gulch Stables & Paradise Valley Trail Rides","title":"Wrangler & Trail Guide"}],"url":""},{"company":"PetSmart","company_id":"petsmart","location":"Eagan, MN","positions":[{"description":"•Greeted and assisted customers with their needs•Operated and tested aquatic maintenance equipment•Tested water quality in aquatics department•Medicated and updated care for new and ill animals•Assisted in training new employees•Maintained the health and facilities of all live animal departments •Greeted and assisted customers with their needs•Operated and tested aquatic maintenance equipment•Tested water quality in aquatics department•Medicated and updated care for new and ill animals•Assisted in training new employees•Maintained the health and facilities of all live animal departments","duration":"Sep 2003 Apr 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2005","start_date":"Sep 2003","subtitle":"PetSmart","title":"Animal Care Specialist"}],"url":"https://www.linkedin.com/company/petsmart"},{"company":"Yellowstone National Park - Mammoth Hot Springs","company_id":null,"location":"Yellowstone National Park - Wyoming","positions":[{"description":"•One of four individuals selected by the U.S. National Park Service from over 250 students to receive a grant for an internship opportunity at Yellowstone National Park•Enforced national park rules and regulations•Researched the history and ecology of Yellowstone National Park•Guided tours across the Mammoth Hot Springs boardwalks and trails•Conducted interactive survey on the nature and frequency of ranger/visitor interactions•Provided guidance and information for guests at the Mammoth Hot Springs Visitor Center","duration":"Jul 2003 Aug 2003 2 months","duration_short":"2 months","end_date":"Aug 2003","start_date":"Jul 2003","subtitle":"Yellowstone National Park - Mammoth Hot Springs","title":"Interpretive U.S. National Park Ranger"}],"url":""}]', '["Rolph Blythe “Alyssa Bates worked for me from October 11th, 2011 to February 25th 2013 in the role of Branch Manager of BrightStar Minneapolis South West Metro. In the role Alyssa was required to wear many hats, and she did so with grace and confidence. As our Branch Manager she was responsible for: recruiting, hiring, interviewing and onboarding our staff; managing weekly payroll and billing; assisting with collections; managing our worker\'s comp and unemployment commitments; even filling in as a caregiver when the need arose. I cannot recommend Alyssa highly enough. She is one of the most intelligent, versatile, levelheaded and committed individuals I have ever had the pleasure to work with - as a supervisor or otherwise.”","Emily Nyberg, RN “I had the pleasure of working with Alyssa when she worked as branch manager for BrightStar Care in St. Louis Park, Minn. During her sixteen months at BrightStar, Alyssa demonstrated several strengths and qualities that are necessary in any healthcare and office setting. She possesses ever-present leadership and interpersonal skills, including an innate ability to provide individual attention to clients, staff, and those in the community. She consistently maintained a professional and respectful work environment, while demonstrating proficient skill as branch manager. I am confident that any organization would be fortunate to have her as part of their professional team.”"]'] User: ['Mary Ann Ledbetter', 'Specialties: Organizational Skills, Communication Skills, Research Abilities, Computer Literacy, Time Management Skills, Work as Team Player,', 'Banking Officer at First National Bank & Trust Company', 'First National Bank & Trust Company', '[{"company":"First National Bank & Trust Company","company_id":"fnbokla","industry":"Banking","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jul 2020","subtitle":"First National Bank & Trust Company","title":"Banking Officer"},{"description":"","duration":"Apr 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Apr 2019","subtitle":"First National Bank & Trust Company","title":"Loan Assistant"}],"url":"https://www.linkedin.com/company/fnbokla"},{"company":"Ledbetter Painting","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 - Present 20 years 5 months","duration_short":"20 years 5 months","end_date":"Present","start_date":"Aug 2001","subtitle":"Ledbetter Painting","title":"Secretary/Bookkeeper"}],"url":""}]', '["Trevor Dorsey “Mary Ann is very detail oriented and will look to help you find solutions that will grant you financial success.”","Annette Stuckey “I have worked on the same team as Mary Ann for five years. She is organized, efficient, and competent. Her communication skills, both written and verbal, are excellent.”"]']### Assistant: The agent's job is to work as a Senior Administrative Assistant at TRIA Orthopedics. Today, the agent is reaching out to the user because they need assistance in organizing and managing their schedule for upcoming appointments.
### Human: Agent: ['Rhonda Altman ABR, CRS, e-PRO, GRI', 'The feeling of waking up the first morning in your new home is an AMAZING rush. Fresh starts, a new chapter, the framework for a lifetime of memories, those are just a few of the things your HOME can be. Buying or Selling can be the largest transaction of your life. I am honored to be the Real Estate Professional by your side. With over a decade in the business and hundreds of transactions closed, I am ready for the task! Call me old-fashioned. I hold myself to a higher standard when it comes to providing service to my Clients. While I implement numerous cutting edge strategies to sell real estate, my approach to customer service is more traditional. I return phone calls. I respond to e-mails. When I tell that I am going to do something, I do it!', 'Managing Broker at Baird & Warner', 'Baird & Warner', '[{"company":"Baird & Warner","company_id":null,"location":"Naperville, IL 60565","positions":[{"description":"Broker Associate helping First-Time, Step-Up, and Investor Buyers find just the right home. Working with Traditional, Estate and Short Sale Sellers sell their homes. Broker Associate helping First-Time, Step-Up, and Investor Buyers find just the right home. Working with Traditional, Estate and Short Sale Sellers sell their homes.","duration":"Oct 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Baird & Warner","title":"Broker Associate"}],"url":""},{"company":"Realty Executives Success","company_id":null,"location":"","positions":[{"description":"I have been with Realty Executives since April of 2005. I moved over to the Success office in July of 2006. I very much enjoy the people I work for and with. I upgraded my license to a Brokers in October of 2008. I love what I do for a living and enjoy helping people get to the next step in their lives. I have been with Realty Executives since April of 2005. I moved over to the Success office in July of 2006. I very much enjoy the people I work for and with. I upgraded my license to a Brokers in October of 2008. I love what I do for a living and enjoy helping people get to the next step in their lives.","duration":"Apr 2005 Oct 2013 8 years 7 months","duration_short":"8 years 7 months","end_date":"Oct 2013","start_date":"Apr 2005","subtitle":"Realty Executives Success","title":"Broker Associate"}],"url":""},{"company":"Tarco Printing","company_id":null,"location":"","positions":[{"description":"Production Operator for the prepress department. Estimating of sheet fed and web press projects. Liaison between sales/clients and internal company departments Production Operator for the prepress department. Estimating of sheet fed and web press projects. Liaison between sales/clients and internal company departments","duration":"Feb 1997 Sep 2002 5 years 8 months","duration_short":"5 years 8 months","end_date":"Sep 2002","start_date":"Feb 1997","subtitle":"Tarco Printing","title":"Customer Service Rep"}],"url":""},{"company":"Screaming Color","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"Screaming Color","title":"Customer Service Rep"}],"url":""}]', '["Kim Zupancich, SPHR “I worked with Rhonda a few years ago. She is an outstanding agent that truly cares about her customers. She goes above & beyond, and has stayed in contact with me all of these years. It is hard to find agents as dedicated and passionate as Rhonda. I would highly recommend her!!!!!”","Steve Engel “Rhonda is one of the top agents within my office of 52 agents. She excels at everything she does. With a work ethic that is topped by no one that I know, she accomplishes all that she sets out to do. Rhonda works tirelessly for both her sellers and her buyers and will not stop until they get the deal they are looking for. She has the market knowledge to represent her clients with their best interests at heart. Rhonda is always willing to give back to the community by volunteering her extra time to help those that are not as well off. She also stays up to date on State and Local initiatives and legislation by participating at board levels within the industry. Rhonda is one of the top notch agents in all of Northern Illinois. I welcome the opportunity to work with her for the foreseeable future. Steve Engel Managing Broker Baird and Warner, Plainfield.”"]'] User: ['Chris Curtis', 'Providing innovative IoT solutions from the Avnet line of products and services', 'IoT Solutions Architect at Avnet Electronics Marketing', 'Avnet Electronics Marketing', '[{"company":"Avnet Electronics Marketing","company_id":"avnet","industry":"IT Services and IT Consulting","location":"Greater Denver Area","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Avnet Electronics Marketing","title":"IoT Solutions Architect"}],"url":"https://www.linkedin.com/company/avnet"}]', '["Werner Mashig “Chris is a very smart individual. I was lucky to work with him in the solid state lighting group. Chris was often pulled in to help solve difficult electrical design problems. He would focus completely at the job at hand and always came up with a complete solution. He has adapted to LED lighting technology and become a subject matter expert very quickly. He is extremely hands on and is very easy to get a long with. Chris is one of the most well rounded engineers I have ever met. His strong personality makes him one of the most likeable people to work with as well.”","Giancarlo Lujan “Chris is a very skilled, talented, and experienced engineer. When ever I came across very challenging issues and consulted him, he would always provide very insightful suggestions in addressing the problem. He has strong engineering fundamentals and one of the best in problem solving. He gives his all to work and is an exceptional team lead.”"]']### Assistant: The agent's job is to provide real estate services and assist clients in buying or selling homes. Today, the user is reaching out to the agent because they need assistance in finding a new home in the Greater Denver Area.
### Human: Agent: ['Yoglis Urdaneta', 'Professional the Oil, Gas, Energy and construction industry. Coordination, supervision and inspection of Construction of Multidisciplinary Projects: Gas plants, crude plants, petrochemicals, storage tanks, tillers, pipelines, piping, fireprofing. Transfer lines, multiple, assembly, installation of Static and rotary equipment, Coating, thermal insulation, pre-commissioning, start-up, start-up, welding and manufacturing processes, knowledge of national and international standards and codes ANSI , COVENNIN, AZME, PDVSA, API among others. For the oil area: Well test, solid control, drilling fluids, well cementing, head installation and surface facilities, among others. Good management of Windons packages and programs', 'Professional in the Oil, Gas, Energy and Construction industry.', 'Tecon Oil Services Ltd.', '[{"company":"Tecon Oil Services Ltd.","company_id":"tecon-oil-services-ltd.","industry":"Oil and Gas","location":"Lake Charles, Louisiana, Estados Unidos","positions":[{"description":"Supervise the application of fire protection and paint to the bases of the LLC plant in Westlake. Louisiana. Supervise the application of fire protection and paint to the bases of the LLC plant in Westlake. Louisiana.","duration":"Oct 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Tecon Oil Services Ltd.","title":"Fireprofing Supervisor"}],"url":"https://www.linkedin.com/company/tecon-oil-services-ltd."},{"company":"Piping Technology & Products, Inc.","company_id":"piping-technology-&-products-inc","location":"","positions":[{"description":"Company dedicated to the manufacture of pipes and accessories for surface facilities in the oil and gas industry. Company dedicated to the manufacture of pipes and accessories for surface facilities in the oil and gas industry.","duration":"Aug 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Piping Technology & Products, Inc.","title":"Inspector Operator Bellaws forming."}],"url":"https://www.linkedin.com/company/piping-technology-&-products-inc"},{"company":"HOU-SCAPE, INC.","company_id":"hou-scape-inc.","location":"Cypress, tx","positions":[{"description":"General maintenance of all Energy Corridor district areas and facilities in Harris County. General maintenance of all Energy Corridor district areas and facilities in Harris County.","duration":"Feb 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Feb 2017","subtitle":"HOU-SCAPE, INC.","title":"Company Driver"}],"url":"https://www.linkedin.com/company/hou-scape-inc."},{"company":"Pacific RIM Energy (PREnergy)","company_id":"pacific-rim-energy-prenergy-","location":"Anzoátegui, Venezuela","positions":[{"description":"Coordinate and supervise the Construction of all civil and electromechanical facilities for the installation of 2 turbogenerators of 150 KVA each. Precomissioning, commissioning and commissioning. Coordinate and supervise the Construction of all civil and electromechanical facilities for the installation of 2 turbogenerators of 150 KVA each. Precomissioning, commissioning and commissioning.","duration":"Apr 2015 Jul 2015 4 months","duration_short":"4 months","end_date":"Jul 2015","start_date":"Apr 2015","subtitle":"Pacific RIM Energy (PREnergy)","title":"Construction Superintendent"}],"url":"https://www.linkedin.com/company/pacific-rim-energy-prenergy-"},{"company":"Ypergas, S.L(Total, Repsol, Inelectra, Otepi)","company_id":null,"location":"Yucal Placer. Guarico / Venezuela.","positions":[{"description":"Manufacture and welding for the Construction of the CPF-2 plant, Macollas (E1, E2 and E4) and Gas pipelines associated to the Phase 300 to increase gas production from 120 MMscfd to 300 MMscfd in the Yucal Pleasure Field, hydrostatic test and inertization For start-up. Manufacture and welding for the Construction of the CPF-2 plant, Macollas (E1, E2 and E4) and Gas pipelines associated to the Phase 300 to increase gas production from 120 MMscfd to 300 MMscfd in the Yucal Pleasure Field, hydrostatic test and inertization For start-up.","duration":"Oct 2013 Mar 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2015","start_date":"Oct 2013","subtitle":"Ypergas, S.L(Total, Repsol, Inelectra, Otepi)","title":"Piping Engineer on Site."}],"url":""},{"company":"GWM Tecnoservices, C.A","company_id":null,"location":"Furrial - Monagas / Venezuela.","positions":[{"description":"Manufacturing and welding of 4 \\"and 6\\" pipes for the interconnection of 8 wells to the crude production of the District PDVSA Furrial - Monagas. Manufacturing and welding of 4 \\"and 6\\" pipes for the interconnection of 8 wells to the crude production of the District PDVSA Furrial - Monagas.","duration":"Jul 2013 Oct 2013 4 months","duration_short":"4 months","end_date":"Oct 2013","start_date":"Jul 2013","subtitle":"GWM Tecnoservices, C.A","title":"Manager Operations"}],"url":""},{"company":"Profit Corporation, C.A","company_id":null,"location":"Monagas - Venezuela","positions":[{"description":"Construction of a Diloenduct of 30 \\"and 4 sub-stations To transport diluent and thus to increase production in the petroleum belt of the Orinoco. Construction of a Diloenduct of 30 \\"and 4 sub-stations To transport diluent and thus to increase production in the petroleum belt of the Orinoco.","duration":"Sep 2012 Sep 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2013","start_date":"Sep 2012","subtitle":"Profit Corporation, C.A","title":"Construccion Manager."}],"url":""},{"company":"Nania&Nania Construcciones, C.A","company_id":null,"location":"Distrito PDVSA Furrial - Monagas / Venezuela.","positions":[{"description":"Fabrication and Welding of 9 km of pipeline of 16 \\"SCH STD in the district PDVSA Furrial - Monagas Fabrication and Welding of 9 km of pipeline of 16 \\"SCH STD in the district PDVSA Furrial - Monagas","duration":"May 2012 Sep 2012 5 months","duration_short":"5 months","end_date":"Sep 2012","start_date":"May 2012","subtitle":"Nania&Nania Construcciones, C.A","title":"Principal Project Engineer"}],"url":""},{"company":"Gerencia 2000, C.A","company_id":null,"location":null,"positions":[{"description":"Fabrication and welding for replacement of 27 km of 16 \\"SCH STD pipeline in the PDVSA Furrial - Monagas District (Emergence due to oil spill)","duration":"Jan 2012 May 2012 5 months","duration_short":"5 months","end_date":"May 2012","start_date":"Jan 2012","subtitle":"Gerencia 2000, C.A","title":"Project Coordinator Contract"},{"description":"Fabrication and Welding of 1.5 km of 20 \\"SCH STD tubing with FBE coating to increase the production of treated water in the SAEN plant of the PDVSA Furrial District - Monagas","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"Gerencia 2000, C.A","title":"Principal Project Engineer"}],"url":""},{"company":"Halliburton","company_id":"halliburton","location":"Monagas Area, Venezuela","positions":[{"description":"work as a solid control operator in the SDC drill - in Monagas / Venezuela, work as a solid control operator in the SDC drill - in Monagas / Venezuela,","duration":"Jun 2009 Aug 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2011","start_date":"Jun 2009","subtitle":"Halliburton","title":"Solid Control Operator."}],"url":"https://www.linkedin.com/company/halliburton"},{"company":"Astec Oil Services, C.A","company_id":null,"location":"Morichal - Monagas / Venezuela.","positions":[{"description":"Major Maintenance Level V to 6 Tanks of 5,000, 10,000, 20,000 and 80,000 BLS in the District PDVSA Morichal - Monagas. Major Maintenance Level V to 6 Tanks of 5,000, 10,000, 20,000 and 80,000 BLS in the District PDVSA Morichal - Monagas.","duration":"Oct 2008 Dec 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2009","start_date":"Oct 2008","subtitle":"Astec Oil Services, C.A","title":"Principal Project Engineer"}],"url":""},{"company":"PDVSA Petroleos de Venezuela S.A.","company_id":"pdvsa-petroleos-de-venezuela-s.a.","location":"San Francisco - Zulia / Venezuela.","positions":[{"description":"Worker hired for the analysis of the sample of middle lake, sea lake and dzo-colon in the labotatorios of the yard of tanks palm tip PDVSA. Worker hired for the analysis of the sample of middle lake, sea lake and dzo-colon in the labotatorios of the yard of tanks palm tip PDVSA.","duration":"Feb 2004 Dec 2009 5 years 11 months","duration_short":"5 years 11 months","end_date":"Dec 2009","start_date":"Feb 2004","subtitle":"PDVSA Petroleos de Venezuela S.A.","title":"Analyst of crude in laboratory."}],"url":"https://www.linkedin.com/company/pdvsa-petroleos-de-venezuela-s.a."}]', '["GERARDO FUENMAYOR “Excellent and focused professional. Skilled and very proactive employee.”","Simón Chirinos “Excelente ingeniero de proyectos.. Durante su gestión tuvimos excelentes logros en proyectos de infraestructura para la industria petrolera”"]'] User: ['David Grillot', "Responsible for ensuring the company's profitability through the efficient management of all field operations. Effective team leadership, cooperative relationships, an open mind, and a mindset that no one is above picking up a shovel is, in part, what makes me an authoritative superintendent.", 'Solutution Architect at Canopy Upstream', 'Toklan Oil and Gas Corporation', '[{"company":"Toklan Oil and Gas Corporation","company_id":null,"location":"Tulsa, Oklahoma Area","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Toklan Oil and Gas Corporation","title":"Director Of Technology"}],"url":""},{"company":"Toklan Oil & Gas","company_id":null,"location":"Tulsa, Oklahoma Area","positions":[{"description":"An Oklahoma-based company, Canopy Upstream develops custom hardware and software solutions for niche sub-sectors within the energy industry. These solutions range from uniquely designed communications platforms to SCADA telemetry products to scalable mobile applications used by producers throughout the Midwest. An Oklahoma-based company, Canopy Upstream develops custom hardware and software solutions for niche sub-sectors within the energy industry. These solutions range from uniquely designed communications platforms to SCADA telemetry products to scalable mobile applications used by producers throughout the Midwest.","duration":"Sep 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Toklan Oil & Gas","title":"Operations Superintendent"}],"url":""},{"company":"Aeon Gas Measurement","company_id":null,"location":"Tulsa, Oklahoma Area","positions":[{"description":"My responsibilities include the installation, calibration, and field service of various types of natural gas flow meters, as well as witnessing third party calibrations. Addionally, I design and deploy remote telemetry and SCADA systems, as well as troubleshoot communications issues. My service territory includes the entire state of Oklahoma, as well as portions of Kansas and Arkansas. My responsibilities include the installation, calibration, and field service of various types of natural gas flow meters, as well as witnessing third party calibrations. Addionally, I design and deploy remote telemetry and SCADA systems, as well as troubleshoot communications issues. My service territory includes the entire state of Oklahoma, as well as portions of Kansas and Arkansas.","duration":"Jul 2015 Feb 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2017","start_date":"Jul 2015","subtitle":"Aeon Gas Measurement","title":"Senior Measurement & SCADA Technician"}],"url":""},{"company":"Cheyenne Alfalfa Farms","company_id":null,"location":"Claflin, Kansas","positions":[{"description":"Recently designed, constructed, and deployed a commercial radio repeater system, and installed folded-dipole UHF antennas on a 200\' guyed tower for county-wide communications. Performed all required tower climbing work. Patrol, inspect and report on the condition of livestock. Provide livestock with feed and water, and assist with maintaining the health and welfare of the livestock.Previously responsible for transporting hay (square & round bales, chopped) or cattle throughout Kansas. Equipment used for this purpose includes Kenworth T600 tractors, drop-deck 53\' flatbed trailers, walking-floor trailers, and cattle-pot trailers, JCB telescopic loaders, John Deere 544G payloaders, and various other heavy equipment.","duration":"Sep 2014 Jul 2015 11 months","duration_short":"11 months","end_date":"Jul 2015","start_date":"Sep 2014","subtitle":"Cheyenne Alfalfa Farms","title":"Electrician / Class A Driver / Farm Hand"}],"url":""},{"company":"Protective Equipment Testing Laboratory","company_id":null,"location":"Great Bend, Kansas","positions":[{"description":"Designed, constructed, and deployed a PLC automated high-voltage (75kV) protective equipment testing machine that was recognized as compliant with strict ASTM standards (D1048-12, D149, D2865).Authored operating software for several testing machines.Routinely designed and constructed solutions to meet trade-specific testing requirements.Conducted high-voltage dielectric breakdown tests on fiberglass boom sections, dielectric hydraulic hoses and oil, protective gloves, sleeves, blankets, and fiberglass tools.Conducted acoustic emissions tests on electrical utility trucks to identify mechanical failures, such as fiberglass delamination, bearing/pin wear, leaking hydraulic blocking valves, and cracked bolts or structures.Conducted ultrasonic testing of very large steel hinge pins.","duration":"Nov 2012 May 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2014","start_date":"Nov 2012","subtitle":"Protective Equipment Testing Laboratory","title":"Industrial Electronics Engineer / Laboratory Technician"}],"url":""},{"company":"Power Flame Inc.","company_id":"power-flame-inc.","location":"Parsons, Kansas","positions":[{"description":"Reviewed engineering designs to identify errors or potential issues and communicated to see appropriate changes made.Wired industrial process burner systems, including instrumentation panels, variable frequency drives (VFDs), stack damper actuators, and field safety interlocks.Programmed various programmable logic controllers (PLCs) and commissioned many types of burner primary safety controls.Operated every burner beyond design extremes to identify design weaknesses and made appropriate modifications.Recorded electrical measurements and generated burner inspection reports.Certified equipment safe to operate and released for shipment.","duration":"Jun 2010 Nov 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2012","start_date":"Jun 2010","subtitle":"Power Flame Inc.","title":"Firetest Technician"}],"url":"https://www.linkedin.com/company/power-flame-inc."}]', '["Paul Salley “I would like to personally recommend David for many reasons actually too many to mention here, so I’ll be brief. David Grillot is an outstanding knowledgeable measurement technician with experience in programming and troubleshooting of electronic flow computers, radio communications, and power systems. David spends hours testing and troubleshooting equipment every day and enjoys solving issues. If you’re talking electronics, control systems or custom programming and you’re looking for the right guy you just found him. I encourage you to contact David to discuss your needs. Please feel free to contact me about David anytime. Thank you and be safe!”","Will Rector “My experience with David in the Natural Gas Measurement program at Barton Community College has been wonderful. David\'s superior knowledge of current loops, PLCs and electronics in general has proven to be an invaluable asset in class. David has a sharp mind and is a true team player as he has displayed the ability to help anyone in class with complex subjects. I am proud to say I am a colleague of David\'s and consider myself fortunate to know him. I would recommend him for any position with any company of his choosing.”"]']### Assistant: The agent's job is to coordinate and supervise the construction of multidisciplinary projects in the oil, gas, energy, and construction industry. Today, the agent is reaching out to the user because they need assistance with custom hardware and software solutions for niche sub-sectors within the energy industry.
### Human: Agent: ['Vignesh Kannan', 'I am a multi-disciplinary designer with a passion for designing interactions that strike the right balance between user delight and business needs. Prior to my masters program, I was freelancing as a designer, servicing small businesses, NGOs and bootstrapped startups. I am most proficient with Sketch and Figma. I also confidently navigate my way through Adobe Photoshop, Illustrator, After Effects and XD. I firmly believe that constructive collaboration between key stakeholders is key to effective design, and try and ensure the same during any design project. I see design as an extremely powerful tool to drive vast improvement in human lives, and am keen to be an important and acknowledged agent of that positive change.', 'Associate Product Designer at Shipt', 'Shipt', '[{"company":"Shipt","company_id":"shipt","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Shipt","title":"Associate Product Designer"}],"url":"https://www.linkedin.com/company/shipt"},{"company":"Lucid","company_id":"lucidsoftware","location":"United States","positions":[{"description":"● Redesigned the entire Integration Marketplace flow which enabled an increase in user engagement and reduced discovery time of the App Integrations by 36%.● Led the entire UX design for the project by creating wireframes, high fidelity mockups and achieved a 100% completion rate in a task analysis test and 96% on a cognitive analysis test.● Conducted qualitative and quantitative research to help validate proposed product strategy. ● Redesigned the entire Integration Marketplace flow which enabled an increase in user engagement and reduced discovery time of the App Integrations by 36%.● Led the entire UX design for the project by creating wireframes, high fidelity mockups and achieved a 100% completion rate in a task analysis test and 96% on a cognitive analysis test.● Conducted qualitative and quantitative research to help validate proposed product strategy.","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"Lucid","title":"UX Design Intern"}],"url":"https://www.linkedin.com/company/lucidsoftware"},{"company":"Impel Labs Pvt. Ltd","company_id":"impel-labs","location":"Bengaluru Area, India","positions":[{"description":"● Doubled the discovery of certain features in the product experience by focusing on user onboarding and UI improvements of the product.● Spearheaded the design for marketing campaigns by crafting visual guidelines for digital and print media. ● Doubled the discovery of certain features in the product experience by focusing on user onboarding and UI improvements of the product.● Spearheaded the design for marketing campaigns by crafting visual guidelines for digital and print media.","duration":"Aug 2018 Apr 2019 9 months","duration_short":"9 months","end_date":"Apr 2019","start_date":"Aug 2018","subtitle":"Impel Labs Pvt. Ltd","title":"UX Designer"}],"url":"https://www.linkedin.com/company/impel-labs"},{"company":"Freelance Designer","company_id":null,"location":"Bengaluru, Karnataka, India","positions":[{"description":"Designed and delivered product mockups, websites, logos, and motion graphics videos to over 20 clients across the globe for over 2.5 years meeting their business needs. Designed and delivered product mockups, websites, logos, and motion graphics videos to over 20 clients across the globe for over 2.5 years meeting their business needs.","duration":"Jan 2015 Aug 2018 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2018","start_date":"Jan 2015","subtitle":"Freelance Designer","title":"Freelance Designer"}],"url":""},{"company":"Practo","company_id":"practo-technologies-pvt-ltd","location":"Bengaluru Area, India","positions":[{"description":"● Reimagined the appointment workflow to reduce cognitive load by simplifying the user journey.● Boosted user engagement by enabling users to discover features and value additions on both the mobile app and desktop by proposing 6 new features and designing 60 hi-fidelity mockups. ● Reimagined the appointment workflow to reduce cognitive load by simplifying the user journey.● Boosted user engagement by enabling users to discover features and value additions on both the mobile app and desktop by proposing 6 new features and designing 60 hi-fidelity mockups.","duration":"Jan 2018 Mar 2018 3 months","duration_short":"3 months","end_date":"Mar 2018","start_date":"Jan 2018","subtitle":"Practo","title":"UX Design Intern"}],"url":"https://www.linkedin.com/company/practo-technologies-pvt-ltd"},{"company":"Cookie-Jar","company_id":"cookie-jar-presents","location":"Bangalore","positions":[{"description":"Bolstered the marketing strategy by designing promotional material like posters, social media sliders, and banners for youth events which resulted in a 45% bump in ticket sales. Bolstered the marketing strategy by designing promotional material like posters, social media sliders, and banners for youth events which resulted in a 45% bump in ticket sales.","duration":"Jan 2017 Mar 2017 3 months","duration_short":"3 months","end_date":"Mar 2017","start_date":"Jan 2017","subtitle":"Cookie-Jar","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/cookie-jar-presents"},{"company":"Let\'s Be The Change","company_id":"teamlbtc","location":"Bangalore","positions":[{"description":"","duration":"Dec 2016 Mar 2017 4 months","duration_short":"4 months","end_date":"Mar 2017","start_date":"Dec 2016","subtitle":"Let\'s Be The Change","title":"UI Designer"}],"url":"https://www.linkedin.com/company/teamlbtc"},{"company":"Chimes in May (Music Group)","company_id":null,"location":"","positions":[{"description":"","duration":"2017 2017 less than a year","duration_short":"less than a year","end_date":"2017","start_date":"2017","subtitle":"Chimes in May (Music Group)","title":"Logo Design"}],"url":""},{"company":"SPACEvents","company_id":null,"location":"Bangalore","positions":[{"description":"","duration":"Sep 2016 Oct 2016 2 months","duration_short":"2 months","end_date":"Oct 2016","start_date":"Sep 2016","subtitle":"SPACEvents","title":"Logo Designer"}],"url":""}]', '["Ashlyn Gagon “Vignesh was a part of the Lucid 2020 intern cohort that I had the pleasure of working with as the Intern Program Coordinator. Vignesh always stood out to me as someone who was extremely passionate and equally knowledgeable about UX. During his time at Lucid, he worked on several high impact projects (he redesigned the entire integration marketplace flow, for example). He also adapted very quickly to the remote environment due to COVID-19. He was also very flexible and able to pivot with many competing priorities. Vignesh has a great understanding of the design process and knows how to put forth quality work. We’re so grateful for everything Vignesh did during his internship at Lucid! ”","Arun Gopalaswami “Vignesh is one of the most creative and versatile designers I’ve ever had the chance to collaborate with. He brings with him an energy that is truly contagious to all those around him. His ability to think from the user\'s point of view and his attention to detail are his biggest assets. I wish him the best! ”"]'] User: ['Evan von Kugelgen', '15+ years experience in training, application development, and project management in the Speech/IVR industry.Specialties: Project Management, Account Management, Technical Training, Interactive Voice Response, Contact Center', 'Customer Solution Assurance Manager at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"San Jose","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Cisco","title":"Customer Solution Assurance Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"BroadSoft","company_id":"broadsoft","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2015 Mar 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2018","start_date":"Mar 2015","subtitle":"BroadSoft","title":"Senior Customer Success Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"8x8, Inc.","company_id":"8x8","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"8x8, Inc.","title":"Senior Deployment Manager"}],"url":"https://www.linkedin.com/company/8x8"},{"company":"Transera","company_id":"broadsoft","location":"","positions":[{"description":"• Project management responsibilities for customer deployments, including definition and documentation of project scope and schedule.• Coordination of professional services and engineering resources to provide custom applications.• Responsible for hands-on setup and testing of customer applications, including provisioning of telephony routing elements, such as entry points, queues, control scripts, and agent teams.• Met regularly with the customer team to design and update their system configuration to meet evolving business requirements.","duration":"Jan 2010 Mar 2014 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2014","start_date":"Jan 2010","subtitle":"Transera","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/broadsoft"},{"company":"TuVox","company_id":"tuvox","location":null,"positions":[{"description":"• Responsible for delivery of VoiceXML-based speech applications.• Managed multiple projects at the same time focusing on adherence to budget and schedule.• Coordinated tasks of project team members in highly-dynamic matrix organization.• Worked with customers and technology partners to control and document requirements and scope.","duration":"2007 Jun 2009 2 years","duration_short":"2 years","end_date":"Jun 2009","start_date":"2007","subtitle":"TuVox","title":"Project Manager"},{"description":"• Created course materials geared toward speech application developers and administrators.• Delivered training to customers and partners, as well as newly-hired employees.• Course taught onsite and via webinar.","duration":"Oct 2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"Oct 2004","subtitle":"TuVox","title":"Training Manager"}],"url":"https://www.linkedin.com/company/tuvox"},{"company":"Edify/S1","company_id":"edify","location":null,"positions":[{"description":"• Supervised staff of eight instructors and curriculum developers, plus contractors as needed.• Oversaw training center locations in Santa Clara, Dallas, Boston, Edinburgh, and Dublin.• Responsible for departmental budget and billing procedures.• Coordinated and contributed to courses supporting the Edify Electronic Workforce, Electronic Banking System, Employee Service System, and Edify multi-channel Contact Center products. • Planned and created training materials for TuVox product suite, with a focus on speech application developers and operations staff.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Edify/S1","title":"Education Services Manager"},{"description":"• Taught courses at corporate training centers and customer sites in the U.S., Europe, the U.K., Australia, New Zealand, and Asia.• Courses included IVR, Web, Banking, and Speech Recognition products.• Received consistently-high ratings in quality and value of instructor/courses.","duration":"Jun 1995 Oct 2000 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2000","start_date":"Jun 1995","subtitle":"Edify Corp.","title":"Training"}],"url":"https://www.linkedin.com/company/edify"}]', '["“As and technical trainer, Evan always had an excellent command of the material and a great rapore with students. As a manager, he is respected and well liked by his team. I would very much like to work with Evan again.”","“I consider myself very fortunate to have had the chance to work with Evan for over 4 years. When I first joined TuVox, Evan was the training manager with responsibility for direct and channel training design and delivery. His innate need to master the subject matter drove him to develop deep expertise in the process of designing and engineering speech applications using Tuvox\'s tools. His level of expertise was such that when an experience hand was needed, he was often assigned to a development role taking direct responsibility for customer project delivery. He was exceptional skilled at maintaining the appropriate balance between his roles and had an infectious commitment to customer and team success. During a later reorganization, I had the opportunity to add Evan directly to my team. Given all I had observed, his customer focus, technical expertise, priority management skills, I didn\'t hesitate. Our subsequent collaboration on a number of complex, challenging customer projects has been a very rewarding experience. Evan not only brings subject matter virtuosity to the team but he is also a well rounded experienced professional. His judgment and decision making is very sound. His business sense and domain expertise are exceptionally solid. His manner is collaborative but authoritative when required and his style is very team focused. He is especially good at assessing how to get the best from often very diverse team members. He has always built very positive relationships with our customers and has engendered nothing but good will, even under challenging project circumstances. Customers recognize his exceptional commitment to their success and they trust his ability to deliver. I very much hope that I will have the opportunity to work with Evan in the future. He adds strength and passion to any team that he joins.”"]']### Assistant: The agent's job is to provide technical training and project management in the Speech/IVR industry. Today, the user is reaching out to the agent because they need assistance with a complex customer project related to speech applications.
### Human: Agent: ['Shawn Workman', '• Woodworking and metal projects• Streaming, DIY, Tools, CNC and Things that GO !• Homebrew & Cooking• https://lnk.bio/4yNc', 'Owner at Dog-Box Molly', 'Dog-Box Molly', '[{"company":"Dog-Box Molly","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Jan 2007","subtitle":"Dog-Box Molly","title":"Owner"}],"url":""}]', '["Michael Butak “I worked with Shawn at Expeditors in the Cloud Services team. Whether its systems administration, software development, or networking, Shawn is one of those people who seems to know a lot about practically everything related to information technology. He\'s gifted at and passionate about what he does. And he\'s an all-around wonderful person - the kind you look forward to working with every day. Any team would be fortunate to have him. ”","Scot Drew “Whether it was a software issue, a hardware problem, or a network hiccup, there hasn\'t been any situation I\'ve encountered that Shawn wasn\'t able to handle in a timely, professional, and friendly manner. And he\'s always certain to check back to ensure things are still running smoothly.”"]'] User: ['Tony Phillips', "I’m a Leader, a Usable Experience Crafter, a Mentor, a Creative Thinker, a Product Designer, a Complex Problem Solver, a Brainstormer, a Creative UX Director and I can speak Front End Development from the experience of actually doing it. I'm a collaborative Product Management and Engineering partner, I’m Lean and Agile. I've been designing beautiful digital experiences for Users for over eighteen years.Specialties: User Experience, IA, Usability, Design'n, Interactive Design, Typography, Photo Manipulation & Composite creation, Concepting, Sketching, Illustration, Teaching & Guidance", 'Experience & Design Manager at Ozmo', 'Ozmo', '[{"company":"Ozmo","company_id":"ozmo-inc","industry":"Software Development","location":"Blacksburg, Virginia, United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Ozmo","title":"Experience & Design Manager"}],"url":"https://www.linkedin.com/company/ozmo-inc"},{"company":"Virginia Tech","company_id":"virginia-tech","location":"Blacksburg, VA","positions":[{"description":"A career-long passion of mine has been serving as a mentor and constructive Sherpa to others in the design field. As an outcome of receiving my Masters years ago, I have had the opportunity to teach several courses at Virginia Tech. As an adjunct faculty of the School of the Visual Arts, I\'ve taught both Design-focused students the merits of UX and Digital Design and also introduced UX Design concepts to non-design students from other curriculums.","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Virginia Tech","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/virginia-tech"},{"company":"Toptal","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Toptal","title":"Freelance Designer at Toptal"}],"url":""},{"company":"Tony Phillips Creative","company_id":null,"location":"Anywhere","positions":[{"description":"Working with and managing a list of faithful clients built upon reputation of solid work - ranging from print advertising and marketing to Interactive experiences. Always looking for new opportunities!","duration":"May 2003 - Present 18 years 3 months","duration_short":"18 years 3 months","end_date":"Present","start_date":"May 2003","subtitle":"Tony Phillips Creative","title":"Freelance Creative"}],"url":""},{"company":"block.one","company_id":"block-one-official","location":"Blacksburg, VA","positions":[{"description":"Beginning as one of the early members of the Block.one, I worked with the UX Director to build and grow a robust design team. One of my major passions is being a mentor and building teams of collaborative, intelligent, multidisciplined individuals that can deliver together in amazing ways. We focused on learning from and informing each other constructively. I manage daily activities and resources, ensuring on time delivery at expected quality. With research at hand I interact heavily and collaboratively with both Engineering, Product Management and Program Management teams to define, design and develop products while continuously refining our own processes and relationships. I lead design and UX on multiple Block.one initiatives, including Voice - a social media platform built on Blockchain tech, which I was mostly responsible for as the Design Lead. With the Voice product, I contributed to growing it from infancy and concept to a launched, real world social media application being used by an ever growing audience of real users.","duration":"Apr 2018 Jun 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2020","start_date":"Apr 2018","subtitle":"block.one","title":"Product Design Lead"}],"url":"https://www.linkedin.com/company/block-one-official"},{"company":"Exadel","company_id":"exadel","location":"Boulder, CO","positions":[{"description":"Lead a team of Product Designers for almost 2 years as the UX and Creative Director. I worked side by side with App Developers and Front End Developers, informing and executing everything from strategy to UX to visual design on projects ranging from Native Applications to monstrous, complex enterprise solutions. During my time at Exadel, I pushed to envelope the Front End Team into the Creative Department, merging teams and processes that facilitated each other. I helped initiate processes that facilitated development and Creative relationships. I also worked with fledgling ideas from potential businesses - helping them flesh out their App concepts, building everything from Investor decks and materials to interactive demos. I also lead and conducted a major Usability study - driving both quantitative and qualitative research, interviewing users and performing prototyping exercises with them.","duration":"Feb 2016 Oct 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2017","start_date":"Feb 2016","subtitle":"Exadel","title":"Director Of User Experience / Creative Director"}],"url":"https://www.linkedin.com/company/exadel"},{"company":"Motive: A Project WorldWide Agency","company_id":"motive-a-project-worldwide-agency","location":"Denver, CO","positions":[{"description":"For almost two years, I worked at an ad agency in Denver called Motive. At Motive I served as the creative lead on all digital projects and also got involved in all mediums of advertising, with clients such as Gatorade, Pepsi, Mtn Dew, Van\'s Foods, Amp and many more. I ensured all digital and Interactive projects were addressed in proper UX and IA fashion, building prototypes, plotting architectures and User Journeys and implementing modern best practices in Product and Web design to ensure usability. Motive is heavy on the conceptual side, and I was constantly cranking out ideas. As with every former position, I\'ve taken every opportunity to mentor and guide younger designers.","duration":"Apr 2014 Feb 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2016","start_date":"Apr 2014","subtitle":"Motive: A Project WorldWide Agency","title":"Senior Digital Art Director"}],"url":"https://www.linkedin.com/company/motive-a-project-worldwide-agency"},{"company":"Proof Advertising","company_id":"proof-advertising","location":"Austin, Texas Area","positions":[{"description":"At Proof I was responsible for leading Digital and Interactive projects and campaigns for clients such as 3M, San Antonio CVB, Huawei and more. As Senior Interactive Art Director, I was not only involved from concept to completion of several projects, but I was also able to mentor and guide younger designers. Here I also oversaw proper UX, IA design and architectures, using Prototyping, Personas, User Testing and other proper UX Process means to ensure a good experience for the Users.","duration":"Jul 2012 Apr 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2014","start_date":"Jul 2012","subtitle":"Proof Advertising","title":"Senior Interactive Art Director"}],"url":"https://www.linkedin.com/company/proof-advertising"},{"company":"Lujure","company_id":"heyo","location":"Blacksburg, Virginia","positions":[{"description":"Lead the company, Lujure at the time, through several exercises and workshops to develop the brand and create an identity for the young startup. On top of branding, I also redesigned their site at the time as intermediate, better consumer facing presence, while the identity exercises ensued. Upon settling on a name, I lead the company into forming branding standards and guidelines. While there I also began building a creative team to handle the needs of the company.","duration":"Mar 2012 Jun 2012 4 months","duration_short":"4 months","end_date":"Jun 2012","start_date":"Mar 2012","subtitle":"Lujure","title":"Creative Director"}],"url":"https://www.linkedin.com/company/heyo"},{"company":"Modea","company_id":"modea","location":"Blacksburg, VA","positions":[{"description":"At Modea I served at various points as both a Manager and a Designer. As a manager I lead a small team of designers responsible for creating simulators and emulators for phones and other mobile devices. I mentored and aided my team in processes and procedures while ensuring deadlines were being met. I grew their capabilities working within design applications such as Flash and Photoshop. As a Designer at modea I worked and collaborated with an incredibly talented Creative Team. We pushed and supported each other. I was responsible for superb attention to detail or \'pixel perfect\' as we referred to it. I also participated in brainstorming for new ideas during pitches for new business. I worked on numerous projects during my time at modea, ranging from print design to website and interactive designs, for a range of national and international brands including LENOX Tools, Graco, Advance Auto, HTC, Levolor, Verizon Wireless, T-Mobile, Chiquita, Rackspace and Vitrue. In this position I also served as a passionate mentor to younger designers as well.","duration":"Jul 2008 Feb 2012 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2012","start_date":"Jul 2008","subtitle":"Modea","title":"Interactive Designer"}],"url":"https://www.linkedin.com/company/modea"},{"company":"Virginia Tech","company_id":"virginia-tech","location":"Blacksburg, VA","positions":[{"description":"I taught a web design course primarily for Junior and Senior students focusing on a foundation of important considerations for web design. The course was constructed to lead the students through a process similar to one they might experience in an agency environment. We discussed and explored topics such as Information Architecture, Usability, Interaction Design and Front End Development.","duration":"Aug 2011 Dec 2011 5 months","duration_short":"5 months","end_date":"Dec 2011","start_date":"Aug 2011","subtitle":"Virginia Tech","title":"Adjunct Faculty of Interactive Design"}],"url":"https://www.linkedin.com/company/virginia-tech"},{"company":"Carilion Clinic","company_id":"carilion-clinic","location":"","positions":[{"description":"Managed and maintained the corporate website and sub-properties. Began working with a small team and vendors to begin total redesign and re-integration into a new cms system.","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"Carilion Clinic","title":"Web Designer"}],"url":"https://www.linkedin.com/company/carilion-clinic"},{"company":"The Roanoke Times","company_id":"the-roanoke-times","location":"","positions":[{"description":"Worked as a member of the Spec Team, where we collaboratively produced work in small campaign format to propose and gain business from potential advertisers. We worked with the Account Executives to gain insight into the advertiser. I specifically handled the online side of these pitches, producing highly creative online ads.","duration":"Mar 2005 Aug 2007 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2007","start_date":"Mar 2005","subtitle":"The Roanoke Times","title":"Online Ad Designer"}],"url":"https://www.linkedin.com/company/the-roanoke-times"}]', '["“Tony\'s empathy for users and ability to visualize it through seamless user experiences even in a complex industry like Blockchain has continued to impress me over the past few years we\'ve worked together. He rises to any product experience challenge that comes his way and has been a true pleasure to get to know and work with.”","“Tony is a thoughtful and highly collaborative talent. His ability to breakdown difficult challenges into focused tasks is an incredible skill. Tony is a mentor who chooses to lead by example and always put the team first. He is a skilled UX Designer and enjoys using design thinking to solve complex problems creatively.”"]']### Assistant: The agent's job is to collaborate with professionals in the design field, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity in creating seamless user experiences for a complex software development project.
### Human: Agent: ['Elizabeth Pypa', '\uf0a7 Regarded as an innovator in corporate procurement strategy, education/mentoring and process implementation, and benchmarking the competitive landscape for longterm value and return on investment; special focus on teaching and incorporating commonality and the benefits of shared practices and suppliers among multiple sites. \uf0a7 Recognized for leading collaborative teams of internal and external professionals to plan, construct, procure capital and implement operational processes and procedures for new, restructured, expanded and acquired operations; repeated successes in managing associated budgets and achieving P&L goals.', 'Division Commodity Manager, Eaton Corporation, Aerospace Group', 'Eaton Corp.', '[{"company":"Eaton Corp.","company_id":"eaton","industry":"Electrical/Electronic Manufacturing","location":"","positions":[{"description":"","duration":"Jan 2008 - Present 13 years 10 months","duration_short":"13 years 10 months","end_date":"Present","start_date":"Jan 2008","subtitle":"Eaton Corp.","title":"Division Commodity Manager, Eaton Corporation - Aerospace Group"}],"url":"https://www.linkedin.com/company/eaton"},{"company":"Novatec, Inc.","company_id":"novatec","location":"Baltimore, MD","positions":[{"description":"","duration":"May 2006 May 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2007","start_date":"May 2006","subtitle":"Novatec, Inc.","title":"Executive Vice President"}],"url":"https://www.linkedin.com/company/novatec"},{"company":"Plastech Engineered Products, Inc.","company_id":"plastech","location":"Dearborn, MI","positions":[{"description":"","duration":"Jun 1999 May 2006 7 years","duration_short":"7 years","end_date":"May 2006","start_date":"Jun 1999","subtitle":"Plastech Engineered Products, Inc.","title":"Vice President, Purchasing"}],"url":"https://www.linkedin.com/company/plastech"},{"company":"United Technologies Automotive","company_id":"united-technologies","location":"Dearborn, MI","positions":[{"description":"","duration":"1993 1999 6 years","duration_short":"6 years","end_date":"1999","start_date":"1993","subtitle":"United Technologies Automotive","title":"Director, Strategic Sourcing"}],"url":"https://www.linkedin.com/company/united-technologies"},{"company":"Magna International, Versatrim Division","company_id":"magna-international","location":"Howell, MI","positions":[{"description":"","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"Magna International, Versatrim Division","title":"Materials Manager"}],"url":"https://www.linkedin.com/company/magna-international"},{"company":"JAC Products Inc.","company_id":"jac-products","location":"Ann Arbor, MI","positions":[{"description":"","duration":"1981 1989 8 years","duration_short":"8 years","end_date":"1989","start_date":"1981","subtitle":"JAC Products Inc.","title":"Corporate Materials Manager"}],"url":"https://www.linkedin.com/company/jac-products"}]', '["Dennis Mkpasi, MS Mfg Eng., CIM. “Liz is an articulate but dedicated professional.”","Amjad Jaouni “Liz can be the cornerstone of any dream team. She is a sharp shooter who kows how to get things done effectivly and right the first time. Each and every project where I had Liz involved turned into a pleasant and rewarding experience.”"]'] User: ['David Naessens', 'With more than 30 years of experience at the forefront of technology development and management for national enterprises, I am a seasoned director-level IT manager with extensive knowledge of business technology architecture, strategy, planning, and support. While much of my background has involved seamlessly harmonizing IT systems and operations to support production requirements, my broad portfolio of skills allows me to adapt to the needs of diverse and complex environments in a number of industries. My dedication to performance excellence has driven me to advance key process improvement initiatives and technology refresh programs, to ensure best practices and flawlessly functioning systems while reducing costs and improving inefficiencies. My management of budgets and resources has ensured tight control over waste and strategic allocation of funds for maximum benefit. As a team leader, I provide mentor ship, motivation, and an example of excellence to compel personnel to strive for the highest standards of performance.', 'Director Of Information Technology at SteelSummit Holdings', 'SteelSummit Holdings, Inc', '[{"company":"SteelSummit Holdings, Inc","company_id":"steelsummit-holdings-inc","industry":"Mining","location":"Murfreesboro, Tennessee, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"SteelSummit Holdings, Inc","title":"Corporate Director Of Information Technology"}],"url":"https://www.linkedin.com/company/steelsummit-holdings-inc"},{"company":"Medac","company_id":"medac-inc-and-kam-technologies","location":"North Augusta, SC","positions":[{"description":"","duration":"Mar 2020 Jul 2020 5 months","duration_short":"5 months","end_date":"Jul 2020","start_date":"Mar 2020","subtitle":"Medac","title":"Director Of Technology Operations"}],"url":"https://www.linkedin.com/company/medac-inc-and-kam-technologies"},{"company":"Magic Steel Sales, LLC","company_id":"magic-steel-sales-llc","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"Recruited to stabilize the IT Department, support current ERP expansion, EDI integration and develop Shop Floor Data Collection systems.Selected Achievements: Stabilized the IT Department to better serve both internal and external customers while maintaining current budget.Initial roll out EDI with selected partners with zero interruption to normal business activity.Oversee development of Customer Portal and Intranet .Net applications and reporting servicesRetrain current long term and entrenched personnel to understand IT Best Practices and MethodologiesRefreshed entire infrastructure in 4 locations while connecting through MPLS/VPN connections. Thus stabilizing many back office equipment failure issues, this in turn increased productivity by removing unplanned downtime","duration":"Nov 2014 Feb 2020 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2020","start_date":"Nov 2014","subtitle":"Magic Steel Sales, LLC","title":"Director of Information Technology"}],"url":"https://www.linkedin.com/company/magic-steel-sales-llc"},{"company":"Lake Michigan Mailers","company_id":"maranagroup","location":"Kalamazoo, Michigan Area","positions":[{"description":"Direct all aspects of IT operations and management for the business technology infrastructure, spanning networking, SQL Server, Exchange Server, the print shop, and the company website. Manage the full lifecycle of data mapping from raw to print form for daily customer document orders. Coordinate 4 IT team members. Achievement include: upgrading the IT infrastructure for more cost-effective, time-efficient operations; and, simplifying SOC II Audit processes by identifying and eliminating obsolete requirements.","duration":"Oct 2012 Nov 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2014","start_date":"Oct 2012","subtitle":"Lake Michigan Mailers","title":"Director of Information Technology"}],"url":"https://www.linkedin.com/company/maranagroup"},{"company":"Keihin North America, Inc","company_id":"keihin-north-america-inc","location":null,"positions":[{"description":"As one of the founders of the KNA location, took over IT leadership and strategy for the Corporate Information Technology Division. Directed execution of corporate cost control and process centralization objectives. Defined departmental structures, 3-year and 5-year plans, budgets, and action plans. Assigned, mentored, and scheduled a total of 23 management and IT staff in a highly complex technology environment. Achievements include: renegotiating contracts with Oracle, HP, Cisco, and Microsoft to cut $2 million in costs while maintaining service levels; cutting $125,000 annually by coordinating deployment of cost-efficient WAN and VoIP; saving $200,000 annually via production lot control and quality data collection process automation; eliminated staffing costs through a consolidation plan that reduced 33% of headcount; streamlining shop floor activities via shop floor data collection systems; optimizing pricing and delivery for technical goods and services via vendor sourcing and negotiations; and, establishing a suite of JSOX-compliant policies.","duration":"Apr 2009 Jun 2012 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2012","start_date":"Apr 2009","subtitle":"Keihin North America, Inc","title":"Senior Manager & Division Leader – Information Technology, Keihin North America"},{"description":"Took over the North Carolina office to bring much-needed direction to the IT function, with critical authority over the IT portion of JSOX. Authored 3-5 year strategic IT plans, managed a $1 million budget, and ensured departmental alignment with facility action plans. Spearheaded numerous key improvement initiatives. Led a total of 11 team members in a highly complex environment. Key contact for vendor negotiations, contracts, and service agreements. Achievements include: establishing departmental stability; lowering unexpected outages from 3-5 in 15 months to 1 in 18 months; developing the IT department from scratch; achieving 99.999% uptime for production floor automation; introducing support for 24 / 7 production via weekly “on call” rotation; increasing employee satisfaction to drop turnover to under 2%; reduced telecommunications wiring costs via an updated telephone system using Cisco VoIP; and, contributing to launch of the KNA Central Office via strategic technology planning.","duration":"Mar 2007 Mar 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2009","start_date":"Mar 2007","subtitle":"Keihin North America, Inc","title":"Manager – Information Technology / Keihin Carolina System Technology"}],"url":"https://www.linkedin.com/company/keihin-north-america-inc"},{"company":"Unisia Steering Systems","company_id":"unisia-steering-systems","location":"Oakwood, GA","positions":[{"description":"Led a full IT departmental expansion to build a fully-functional operation from the ground up, including processes, tools, and support functions. Administered networks, servers, and systems. Achievements include: leveraging IT best practices and processes to raise IT performance standards; automating daily financial reporting through Visual Basic systems; fully transforming telecommunications; reducing the cost of direct vendor communications via an EDI-like email-based order transaction solution; upgrading Windows 98 / 2000 to Windows XP; and, establishing the policies and conducting the management training necessary for a successful JSOX audit.","duration":"Dec 2005 Mar 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2007","start_date":"Dec 2005","subtitle":"Unisia Steering Systems","title":"Network Administrator – Information Technology / Oakwood, GA"}],"url":"https://www.linkedin.com/company/unisia-steering-systems"},{"company":"Keihin North America, Inc","company_id":"keihin-north-america-inc","location":"Tarboro, NC","positions":[{"description":"KCST first started mass production in April 1998. While reporting to the Vice President of Administration and Logistics, I am responsible for the development and management of the Information Technology Department. The department consists of three visual basic programmers, one ERP Systems Analyst, one ERP Programmer, one Database Administrator and two PC technicians utilizing Windows and Novell File Servers, HP Unix Production Servers, Voice Mail, Telephone Switch, Copier/Printers, Fax Machines, Cellular Telephones, Internal and External Digital Pagers, FCC Licensed Radios, Plotters, Telephones, Personal Computers, Hubs, Routers, Switches, fiber optic and copper cable, RF Bar Code Systems, Oracle Databases, Glovia ERP and MP2 MRO Systems, Sterling Gentran EDI Server, T1 and ISDN Services, Long Distance and Local Loop contracts and the music in the cafeteria.","duration":"Mar 1998 Dec 2005 7 years 10 months","duration_short":"7 years 10 months","end_date":"Dec 2005","start_date":"Mar 1998","subtitle":"Keihin North America, Inc","title":"Manager - Information Techonology / Keihin Carolina System Technology"}],"url":"https://www.linkedin.com/company/keihin-north-america-inc"},{"company":"Roll Coater Inc.","company_id":"roll-coater-inc.","location":"","positions":[{"description":"Developed and/or maintained Cobol applications that supported COMPORD EDI systems. 1st 2 Years.Moved into developing and installing the Corporate local and wide area data and email network in 3 facilities and two states . Remaining 3 years. Developed and/or maintained Cobol applications that supported COMPORD EDI systems. 1st 2 Years.Moved into developing and installing the Corporate local and wide area data and email network in 3 facilities and two states . Remaining 3 years.","duration":"Sep 1992 Feb 1998 5 years 6 months","duration_short":"5 years 6 months","end_date":"Feb 1998","start_date":"Sep 1992","subtitle":"Roll Coater Inc.","title":"Senior Network Administrator"}],"url":"https://www.linkedin.com/company/roll-coater-inc."},{"company":"US Army","company_id":"us-army","location":null,"positions":[{"description":"Responsible for the software to operate the Logistics systems for the 25th Infantry Division.","duration":"Jan 1989 Feb 1992 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 1992","start_date":"Jan 1989","subtitle":"US Army","title":"Programmer/Analyst"},{"description":"Computer Mainframe Operator on various systems, including IBM 360, IBM 4381, Prime Data Systems, Honeywell and Unisys 1100.","duration":"Mar 1984 Dec 1988 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 1988","start_date":"Mar 1984","subtitle":"US Army","title":"Computer Machine Operator"}],"url":"https://www.linkedin.com/company/us-army"}]', '["David Dynako “I have known Dave for over 15 years, as a colleague and a friend. Dave has very high standards and will give you an honest day’s work. Dave also has a very unique ability to excel in the technical world yet be able to communicate with nontechnical employees. Competitive by nature, Dave welcomes challenges. He relishes demanding environments yet he is not afraid to seek out others he can trust. Dave is a hands on professional who I believe would represent your organization very well. Perhaps integrity is Dave’s most visible character strength. He deals openly, honestly and professionally in his relationships and expects the same from his associates. He’s not shy about confronting problems; he does so sensibly in a manner respectful of others. Dave is a man who has proven himself as a leader and still has a tremendous amount of untapped potential. Dave would be true asset for any organization.”","David Kirsten “David is a double threat in the world of IT: 1. He has a very solid understanding of a wide range of knowledge from Networks and Servers to Application Development and then over to Data and Database Management. 2. David is fiercely dedicated to getting the job done and done right the first time. If there is a job, project, or task that will benefit his company, department, or team, you can be assured that David will absoultely get it accomplished.”"]']### Assistant: The agent's job is to lead collaborative teams and implement operational processes, and today the agent is reaching out to the user because they need to discuss a potential collaboration on an IT project for a national enterprise.
### Human: Agent: ['Bruce Maldonado', '1986-1991 U.S. Border Patrol Agent 1991-2010 Special Agent U.S.D.A. Forest Service 2010-Senior Special Agent D.O.D. , Defense Logistics Agency, Office of The Inspector 2015-Advanced E.M.T. Laboratory Technician & Medical Assistant, Peace Health', 'RETIRED INVESTIGATOR / EMT II/ Lab Tech / Medical Assistant', 'RETIRED', '[{"company":"RETIRED","company_id":null,"location":"S.E. Alaska, USA","positions":[{"description":"Recently retired and moved to S.E. Alaska. I am involved with Lyons Club as well as volunteer with the U.S. Forest Service, and am available to local law enforcement for English / Spanish translations and possibly provide some training. Recently retired and moved to S.E. Alaska. I am involved with Lyons Club as well as volunteer with the U.S. Forest Service, and am available to local law enforcement for English / Spanish translations and possibly provide some training.","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"RETIRED","title":"Retired"}],"url":""},{"company":"Department of Defense","company_id":"deptofdefense","location":"","positions":[{"description":"","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"Department of Defense","title":"Special Agent DLA / OIG"}],"url":"https://www.linkedin.com/company/deptofdefense"},{"company":"U.S. Forest Service","company_id":null,"location":"","positions":[{"description":"","duration":"1991 2010 19 years","duration_short":"19 years","end_date":"2010","start_date":"1991","subtitle":"U.S. Forest Service","title":"Special Agent"}],"url":""},{"company":"U.S. Border Patrol","company_id":null,"location":"","positions":[{"description":"","duration":"1986 1991 5 years","duration_short":"5 years","end_date":"1991","start_date":"1986","subtitle":"U.S. Border Patrol","title":"Patrol Agent"}],"url":""}]', '["Jamie Tedesco “Bruce is a stand up guy and full of strength and integrity. He is the kind of person you want as a friend and team member. His wealth of Knowledge is impressive and willingness to serve humbling. I highly endorse and recommend him. Jamie Tedesco :)”","T.S. \\"Mick\\" Mikulewicz “Bruce is an experienced Criminal Investigator who can make critical decisions at critical times. He is Loyal to his organization and is a great Patriot. I have been in situations with Bruce where I trusted him with my life. I would, without hesitation, do it again.”"]'] User: ['Amy Dinicola', 'I am an Executive Assistant with demonstrated ability to manage multiple responsibilities simultaneously, which includes a high attention to detail and quality. I am highly effective at interfacing and interacting with external and internal clients to achieve desired outcomes. I posess outstanding follow up and follow through skills utilizing effective time management practices, and I am known as a proactive problem solver with a commitment to excellence. Calendar Management \| Meeting Planning \| Project Coordinating \| Microsoft Office \| Expense Reporting \| Event Planning \| Team Building \| Outlook \| Travel Coordination \| Onboarding \| Culture Champion \| Concur \| Email Maintenance \| Vendor Management \| Zoom Meeting Host \|Latitude CRM', 'C-Level Executive Support \| Event & Meeting Coordination \| Calendar Management \| Office Administration \| Project Management', "Aspira Women's Health", '[{"company":"Aspira Women\'s Health","company_id":"aspirawomenshealth","industry":"Biotechnology","location":"","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Aspira Women\'s Health","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/aspirawomenshealth"},{"company":"Heidrick & Struggles","company_id":"heidrick-&-struggles","location":"Florham Park, NJ","positions":[{"description":"","duration":"Sep 2016 Nov 2020 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2020","start_date":"Sep 2016","subtitle":"Heidrick & Struggles","title":"Executive Assistant/Office Manager"}],"url":"https://www.linkedin.com/company/heidrick-&-struggles"},{"company":"Philosophy IB","company_id":null,"location":"Florham Park, NJ","positions":[{"description":"","duration":"Jan 2011 Sep 2016 5 years 9 months","duration_short":"5 years 9 months","end_date":"Sep 2016","start_date":"Jan 2011","subtitle":"Philosophy IB","title":"Exec. Assistant/Office Mgmt"}],"url":""},{"company":"One Beacon Insurance","company_id":null,"location":"","positions":[{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"One Beacon Insurance","title":"GL Claims"}],"url":""},{"company":"RCA Insurance","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"RCA Insurance","title":"GL Claims"}],"url":""},{"company":"Reliance Insurance/Blackmoor Group","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Reliance Insurance/Blackmoor Group","title":"GL Claims"}],"url":""},{"company":"Home Insurance","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Home Insurance","title":"GL Claims"}],"url":""},{"company":"Wakefern Food Corp","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Wakefern Food Corp","title":"GL Claims"}],"url":""}]', '["“Amy is the consummate professional. She is hardworking, conscientious, a fast learner and a natural organizer. She is good at managing within ambiguous work environments and anticipates when things might go wrong or change suddenly. She pivots, in the moment, and finds solutions. Amy was always available to help. It didn’t matter if it was late at night, early in the morning or on weekends. Amy was present and ready to take action. She would see the job through to the end. It was an honor to work with Amy.”","“Amy is a true professional and among the best Executive Assistants I\'ve ever worked with. She is proactive, accountable and very responsive. She is comfortable working outside of the typical responsibilities for her role - including jumping in to host technology-based meetings. Love working with you, Amy.”"]']### Assistant: The agent's job is to provide English/Spanish translations and possible training to local law enforcement, and today the user is reaching out to the agent because they need assistance with coordinating a multilingual training session for their company.
### Human: Agent: ['Lynne Graves', 'Specialties: Lifestyle Photographer providing images for Advertising, Editorial, Stock, and Travel Photography.', 'Commercial/Editorial Photographer', 'Lynne Graves Photography', '[{"company":"Lynne Graves Photography","company_id":null,"location":"30 North Maple Street Florence, MA 01062","positions":[{"description":"Advertising & Editorial Photographer specializing in \\"slice-of-life\\" imagery of home, children, life, work, and travel based in Northampton Massachusetts. Advertising & Editorial Photographer specializing in \\"slice-of-life\\" imagery of home, children, life, work, and travel based in Northampton Massachusetts.","duration":"Jul 1999 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"Jul 1999","subtitle":"Lynne Graves Photography","title":"Owner, Photographer"}],"url":""},{"company":"Gateway Middle School/After School Program","company_id":null,"location":"Huntington Massachusetts","positions":[{"description":"I teach a photography course after school for students between the ages of 12-14. The course includes building homemade cameras/pinhole cameras, teaching the history of photography, taking photos, and printing darkroom techniques. We explore the use of shutter speed/long exposures, as well as compositions, and other camera techniques to strengthen an images story. Some classes we explore instant cameras/film as well as smart phone photography. I teach a photography course after school for students between the ages of 12-14. The course includes building homemade cameras/pinhole cameras, teaching the history of photography, taking photos, and printing darkroom techniques. We explore the use of shutter speed/long exposures, as well as compositions, and other camera techniques to strengthen an images story. Some classes we explore instant cameras/film as well as smart phone photography.","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"Gateway Middle School/After School Program","title":"Photography Teacher"}],"url":""}]', '["Lena Dodd “I have assisted Lynn with her client work and have a delightful time working under her and find her personality shines through in her work. Easy to work with, great taste, and fun personality - great photos too.”","Sarah Pierson “Lynne captured the moments and personalities of our wedding with a creative bent. I\'m so happy with the photographs, and she was a pleasure to have around on my big day!”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to provide lifestyle photography services, and today the agent is reaching out to the user because they need a photographer for a bridal fashion shoot for their marketing campaign at Bridal Gallery.
### Human: Agent: ['Marcus Walther', 'Offering Transformational Bodywork sessions allowing me to facilitate the natural state of health and balance through healing modalities,education, and other nature processes, in accordance with a client’s intentions. Schedule treatments with me at my office or at the A.R.E. Health Center, or once a month in Vienna, VA.Specialties: Craniosacral Therapy - Biodynamic model,Cayce/Reilly Massage,Energy Balancing,Flower Essences', 'Owner at Pathways To Health, L.L.C.', 'Pathways to Health, LLC.', '[{"company":"Pathways to Health, LLC.","company_id":"pathways-to-health","industry":"Health, Wellness and Fitness","location":"Virgnia Beach, VA","positions":[{"description":"Bodywork Business. Providing holistic health care in the form of bodywork and Life Coaching. Release of limiting holding patterns in all levels of the physical, emotional, mental, spiritual bodies. All are one.Available in my office in Virginia Beach, at the A.R.E. Health Center, or monthly in Vienna, VA.Bodywork includes, but is not limited to:craniosacral therapy - biodynamic model - Adults and childrenvarious massage forms:prenatal and postpartum massagedeep tissuemyofascial release neuromuscular therapytrigger point therapyCayce/Reilly massageCayce remediesbentonite clay facialscastor oil packsquantum touchhealing touchreconnective healingflower essence practitionermicrobial balancing program facilitatoroneness blessing giveryoung living essential oilsaccess bars practitioneraccess facelift practitioner","duration":"Jan 2006 - Present 15 years 7 months","duration_short":"15 years 7 months","end_date":"Present","start_date":"Jan 2006","subtitle":"Pathways to Health, LLC.","title":"Owner"}],"url":"https://www.linkedin.com/company/pathways-to-health"},{"company":"Association for Research & Enlightenment (A.R.E.) Health Center & Spa","company_id":"cayce-reilly-school-of-massotherapy","location":null,"positions":[{"description":"Provide services for wellness:Craniosacral therapy, cayce/reilly massage, reflexology, bentonite clay facials, steams and epsom salt baths, pregnancy massage, therapeutic touch, castor oil packs, cayce remedies","duration":"Feb 2006 - Present 15 years 6 months","duration_short":"15 years 6 months","end_date":"Present","start_date":"Feb 2006","subtitle":"Association for Research & Enlightenment (A.R.E.) Health Center & Spa","title":"Certified Massage Therapist (C.M.T.)"},{"description":"Intro to Craniosacral Therapy28 hour course based on the Upledger modelInstructor: Lisa Wengerd","duration":"Apr 2010 May 2010 2 months","duration_short":"2 months","end_date":"May 2010","start_date":"Apr 2010","subtitle":"Cayce/Reilly School of Massotherapy","title":"Assistant Instructor"}],"url":"https://www.linkedin.com/company/cayce-reilly-school-of-massotherapy"},{"company":"Hale Akua Garden Farm","company_id":null,"location":"Huelo, HI","positions":[{"description":"Studying the health of the land and organic farming as it relates to the health of the human form. Learning organic farming methods - planting, soil amending, composting, chicken care, etc., as well as non-violent communication and community living.","duration":"Oct 2011 Jan 2012 4 months","duration_short":"4 months","end_date":"Jan 2012","start_date":"Oct 2011","subtitle":"Hale Akua Garden Farm","title":"Intern"}],"url":""},{"company":"Perelandra, Ltd.","company_id":null,"location":"Jeffersonton, VA","positions":[{"description":"Working for this Center for Nature Research was an exciting and transformational experience. The size of the business allowed me to grow into new positions and help in many ways.","duration":"May 2002 Apr 2005 3 years","duration_short":"3 years","end_date":"Apr 2005","start_date":"May 2002","subtitle":"Perelandra, Ltd.","title":"Customer Service, IT manager, Mailroom clerk, Handyman"}],"url":""}]', '["“Marcus is one of the finest energy workers I have even met anywhere on the planet ... and I have met many hundred! He has very high integrity, his own energy is great, he continually works on himself to improve himself ... and he is a kind and gentle soul ... and his work is AWESOME! I recommend him highly! Many Blessings, Namaste, All My Relations ... Michael Bradford”","“Marcus is a FANTASTIC therapist. Cues into the body, does outstanding work, would go back to him again and again, but all symptoms have dissipated!”"]'] User: ['Michelle Strasburger (She/Her)', 'Human Resources Professional that enjoys pushing the boundaries in HR to create innovative programs that drive employee engagement and ultimately company profits. The status quo is not acceptable in my world, which means I love a challenge and bring my best to what I do. I also have my SPHR and GPHR and love to share the knowledge with others studying for these exams.', 'Business Minded HR Executive, HR Rebel and Health Coach Passionate about making this world of work a better place.', 'The Wellness Value', '[{"company":"The Wellness Value","company_id":"the-wellness-value","industry":"Wellness and Fitness Services","location":"New Hampshire, United States","positions":[{"description":"At The Wellness Value, we focus on a holistic approach to your health and wellness goals. We work with organizations to put together wellness programs that are customized to align with your employee experience. We also offer individualized coaching and wellness sessions to help you transform your health and wellness. At The Wellness Value, we focus on a holistic approach to your health and wellness goals. We work with organizations to put together wellness programs that are customized to align with your employee experience. We also offer individualized coaching and wellness sessions to help you transform your health and wellness.","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"The Wellness Value","title":"Integrative Nutrition Health Coach and Wellness Program Strategist"}],"url":"https://www.linkedin.com/company/the-wellness-value"},{"company":"HR Rebooted","company_id":"hrrebooted","location":"","positions":[{"description":"We are business leaders that are innovating the people business. We believe that HR needs a re-do and we\'re on a mission to do that through educational series, videos and podcasts. Check us out at www.hrrebooted.com. I an taking on consultant opportunities in the areas of:-HR Coaching-Agile implementation-Performance Management-Executive Leadership Coaching-Employee Relations-Recruitment for Strategic roles/Executive Recruitment-Wellness Programs and health coaching","duration":"Nov 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Nov 2018","subtitle":"HR Rebooted","title":"Co-Founder and Chief Consultant"}],"url":"https://www.linkedin.com/company/hrrebooted"},{"company":"Emerson Ecologics","company_id":"emerson-ecologics","location":"Manchester, NH","positions":[{"description":"At Emerson, I have the luxury of mixing my work passion (HR) with my personal passion of health and wellness. Here, I\'m responsible for the HR department and for helping the organization grow and scale to meet the strategic goals. Here are some of the things that I\'ve been fortunate enough to work on and achieve in my role here.Leading an Enterprise-wide Agile TransformationWorked with Executive Team and individual contributors to define a set of core values and put together a culture committee to create initiatives to drive the core values into the organizationRestructured the HR team to add value to the organization putting HR representation where it\'s needed Built out an employer brandImplemented a women\'s leadership forum to develop a bench of women leadersAutomated the performance management processImplement new benefits aligned with our core values and brand, including a subsidized farm shareImplemented innovation bonus program to reward employees for coming up with ideas for increasing revenue or decreasing costsLeading the Quality organization focused on regulatory and adherence to Standard Operating Procedures","duration":"Aug 2015 Jun 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2020","start_date":"Aug 2015","subtitle":"Emerson Ecologics","title":"Vice President, Talent Engagement (Human Resources) and Quality"}],"url":"https://www.linkedin.com/company/emerson-ecologics"},{"company":"HealthcareSource","company_id":"healthcaresource","location":"Woburn, MA","positions":[{"description":"For over a decade, HealthcareSource has been a leader in helping healthcare providers recruit and retain talent. With over 2,000 healthcare facilities using our products, we are the leader in talent management solutions for healthcare.Responsible for strategic and fun HR and Recruitment, which we call Talent Management and Talent Acquisition. In my time at HealthcareSource, my team has helped with the following initiatives. -Spearheaded a project with the CEO and CFO to define the values of the organization and build a culture around those values-Reduced costs in Talent Management by $700k+ by streamlining processes and creating efficiencies-Reduced turnover through culture project initiatives by 50%-Project manage a move which included a complete build-out, design and move to 30,000 square feet. -Redesigned the recruitment process to focus on proactive recruitment dropping cost per hire by 80%-Implemented a new on boarding process to initiate new team members more effectively -Rolled out our own performance management tool and process to ensure consistency and regular feedback-Built a new reputation for HR by redefining our brand and services -Built an employer brand to assist with recruitment-Improved Glassdoor score with culture project, going from 2.1 to 4.5-Manage the immigration process for employees and candidates","duration":"Apr 2013 Jul 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2015","start_date":"Apr 2013","subtitle":"HealthcareSource","title":"Sr Director, Talent Management (HR)"}],"url":"https://www.linkedin.com/company/healthcaresource"},{"company":"Axis Communications","company_id":"axis-communications","location":"Chelmsford, Massachusetts","positions":[{"description":"Human Resources Manager for the Americas markets Axis is an IT company offering network video solutions for professional installations. The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance. Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.Axis is a Swedish-based company, operating worldwide with offices in more than 20 countries and cooperating with partners in more than 70 countries. Founded in 1984, Axis is listed on the OMX Nordic Exchange, under the ticker AXIS. For more information about Axis, please visit our website at www.axis.com.Responsible for North, Central and South America Human Resources initiativesDeveloped and launched a global leadership development program that gave new leaders the skills to be effective in their roles.Worked with the executive team to develop a competency model for the leadership bands in the organizationDeveloped and launched a buddy program to help the onboarding transition for new hires and build connections through the organization.Implemented a new benefits strategy saving the company close to $1M annually through redesign and wellness initiatives","duration":"Apr 2008 Apr 2013 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2013","start_date":"Apr 2008","subtitle":"Axis Communications","title":"Human Resources Manager, Americas"}],"url":"https://www.linkedin.com/company/axis-communications"},{"company":"Southern New Hampshire Women\'s Business Network","company_id":null,"location":"","positions":[{"description":"Co-Founder and President of a networking organization for women in business. Co-Founder and President of a networking organization for women in business.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Southern New Hampshire Women\'s Business Network","title":"President--Cofounder"}],"url":""},{"company":"Echostar","company_id":"echostar-corporation","location":"","positions":[{"description":"","duration":"Jan 2006 Apr 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2008","start_date":"Jan 2006","subtitle":"Echostar","title":"Regional Human Resources Manager"}],"url":"https://www.linkedin.com/company/echostar-corporation"},{"company":"EchoStar Satellite LLC","company_id":"echostar-satellite-services-llc","location":"","positions":[{"description":"Benefits administration (medical, dental, vision, std, ltd, life, etc.)Executive compensationDeferred compensation plan administratorExecutive Stock Option plan administratorImplemented new car allowance program for sales and HR team across the US.Received COBRA certification Benefits administration (medical, dental, vision, std, ltd, life, etc.)Executive compensationDeferred compensation plan administratorExecutive Stock Option plan administratorImplemented new car allowance program for sales and HR team across the US.Received COBRA certification","duration":"May 2004 Jan 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2006","start_date":"May 2004","subtitle":"EchoStar Satellite LLC","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/echostar-satellite-services-llc"},{"company":"Iron Mountain","company_id":"iron-mountain","location":"Greater Boston Area","positions":[{"description":"Reported to the EVP of Human Resources and was responsible for all administrative HR duties. I supported the HR Management team in scheduling interviews, managing commuter benefits, managed the Non-Qualified Deferred Compensation Plan and managed the Executive Stock Option program. Reported to the EVP of Human Resources and was responsible for all administrative HR duties. I supported the HR Management team in scheduling interviews, managing commuter benefits, managed the Non-Qualified Deferred Compensation Plan and managed the Executive Stock Option program.","duration":"May 2001 May 2004 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2004","start_date":"May 2001","subtitle":"Iron Mountain","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/iron-mountain"}]', '["Kimberly Bozeman, SHRM-SCP, PHR (She/Her) “I met Michelle in an HR professional group. After learning about her work as a Wellness Coach I decided to join her program. Michelle\'s genuine passion for people made this decision very easy. Weightloss is very personal, and often, \\"coaches\\" fail to truly understand your struggles. Michelle truly cares for her clients. She listens, does not judge, and does not offer unrealistic solutions. She ensures that she creates custom solutions that fit into your lifestyle. I highly recommend The Wellness Value and Michelle if you\'re looking for someone that truly cares, and wants to see you make sustainable, permanent changes that enhance your quality of life. ”","Rene Laferriere “I had the pleasure of working with Michelle the Chair person on the Granite State Human Resource Conference. Michelle kept the committee up to date on the agenda, the people that wanted to speak at the conference breakout sessions along with who wanted to moderate. Michelle is hard working, detailed oriented, organized with a positive attitude to help get all the work done. I look forward to working with Michelle on the 2018 Granite State Human Resource Conference. Thank you Michelle.”","David Roth “Michelle is the best HR leader I’ve ever worked with in my 25+ years of experience with Boston-based technology companies. In less than 3 years with HealthcareSource, Michelle got her arms around the challenges we had earlier (our growth, our workforce, our technologies) and drove dramatic changes across the board. Considering that our organization posed many dynamic changes along the way (due to acquisitions, local vs. remote employees and satellite offices, an initiative to define and align our culture, and so on), we are better positioned now – from an HR standpoint – than we ever thought we would be when she joined. I cannot say enough about her ability to work across the organization, her levels of initiative and professionalism, and her ability to support and improve the DNA of our organization.”","Dejen (Day-Jin) Tesfagiorgis “I worked with Michelle for an initiative to bring HealthcareSource to a Millennial audience. Of our time going through demos, she was very vocal about company mission and needs, and pulled together the right decision makers at all steps of our conversation.”","Phaedra D\'Ambrosio “Working closely with Michelle will always be one of my greatest hands on learning experiences. Her honest, transparent, fearless leadership left a deep impression on me and melded beautifully with my work style. Her fast paced innovative mind helped me to grow at rapid rates. She creates an office environment that is built on straight talk with driven-delivered results. Many leaders could learn a thing or two from Michelle’s outstanding management style. My only hope is that I once again have the great opportunity to learn and grow from her. Michelle it is my sincere hope that you will continue to mentor those around you. You are outstanding at it. For more information on Michelle’s work ethic please contact me at 978-387-5585”","Danielle (Barry) Campbell “Michelle was my manager through most of my time at Axis Communications, Inc and gave a me my first experience with HR. She took a chance on me coming in with an events background to be the office manager and then giving me more and more responsibilities as I learned the role and the company thanks to her guidance. Michelle is a motivated and caring manager and mentor to the team that she leads and all the employees that cross her path. I look to Michelle for professional guidance and trust her to give me sound advice on following my career path in the HR field. ”","Alina Karle “Michelle was an excellent manager; one of my favorites. She had the ability to expertly negotiate the different needs of her team members, and the managers of other departments and was adept at seeing that the needs of the organization and the needs of Axis employees were met. She also encouraged her team members to continue to develop professionally. Michelle embodied the company’s culture and core values. She will always be welcomed at Axis!”","Lisa Landry “Michelle is a dynamic and talented professional. She is a comsumate professional and always a pleasure to work with. I recommend her highly -- she would be an asset to any company or project she is associated with!”","Veronica Harris “It is my sincere pleasure that I recommend Michelle Strasburger at this time. I have worked very closely with Michelle in several past endeavors. Michelle is detail - oriented and very organized. She is highly skilled and presents as a professional at all times. She co-founded Southern NH Business Women\'s Network and this has proven to be a very successful organization for women who own/manage a business. As a Human resources Administrator, Michelle has displayed with the utmost professionalism and demonstrates a work ethic desirable for leadership in her profession. She is passionate about her beliefs and practices them in each of her undertakings both professional and personal. She is a self starter and able to manage many projects with excellence. She is a \\"Go - to\\" person who will direct one through the appropriate channels. She has been able to integrate herself with the staff and works well as a team member with her colleagues. Her time management skills are solid, leading to her ability to get things done in an organized, professional manner. Michelle is confident, self-assured and professional at all times. It is without hesitation that I recommend Michelle Strasburger. I consider Michelle a very enthusiastic and competent professional.”","Barbara Potvin “I met Michelle through the SNHWBN a non-profit that Michelle co-founded. I have been impressed personally and professionally with Michelle\'s dedication to business women of Southern NH since I met her. I first attended a SNHWBN event in 2005 and joined the board in Dec. of 2006. As a woman in business I found the organization and Michelle\'s dedication to women in business of great value and have contiued to promote this valuable organization. Michelle\'s dedication and skills are a great success factor for this organization. She is consistently a leading force in this organization even when difficult choices need to made, she willingly steps up to the plate. I enjoy working with Michelle and look forward to continuing as a SNHWBN board member.”","Barbara Potvin “I became a board member of the SNHWBN which Michelle co-founded. I have been impressed with Michelle\'s dedication to her non-profit organization along with her dedication to her professional business attitude and work ethic as HR Manager at Echo Star. Michelle is constantly busy but always makes time to call or email in to board meetings and events when she has been traveling, which she does quite often for Echo Star. She is a pleasant young woman that I greatly respect and admire. I am proud to sit on the board of SNHWBN and work along side Michelle on events and projects. She follows through with every project she volunteers for and does an excellent job.”","Doreen Boutin, MS, MLADC ICAADC “I had the pleasure of working with Michelle as a part of The Southern New Hampshire Women\'s Business Network. This is where I observed her dedication to her work as well as her members. If you ever need someone to get a job done you can count on Michelle- In addition she has a great style - \\"Best Accessories\\" at the ManchVegas 2007 Oscars”","Graham \\"Gray\\" Chynoweth “Michelle is a dedicated professional who improves the standards of every organization she comes into contact with. She is also a proven leader who has the vision and the wearwithall to build things from scratch, make them succeed and build and engage the team to make the success last.”"]']### Assistant: The agent's job is to offer transformational bodywork sessions, and today the user is reaching out to the agent because they need to discuss the possibility of incorporating wellness programs and individualized coaching into their organization's employee experience.
### Human: Agent: ['Louis DeMarco', 'N-Tier Client/Server Web Application Development Specialties: ASP.NET Web Application Development, SQL, Microsoft Technologies including Dynamics CRM, Web Site Design, Web Application Development, Training, Sales and Customer Service.', 'Web Application Developer/Consultant For NY State OTDA at All Web Projects Inc.', 'All Web Projects Inc.', '[{"company":"All Web Projects Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2003 - Present 18 years 7 months","duration_short":"18 years 7 months","end_date":"Present","start_date":"Sep 2003","subtitle":"All Web Projects Inc.","title":"President"}],"url":""},{"company":"New York State OTDA","company_id":null,"location":"Albany, New York Area","positions":[{"description":"","duration":"May 2003 - Present 18 years 11 months","duration_short":"18 years 11 months","end_date":"Present","start_date":"May 2003","subtitle":"New York State OTDA","title":"Web Application Solutions Developer/Consultant"}],"url":""},{"company":"Tailwind Associates","company_id":"tailwind-associates","location":"New York State Energy Research and Development Authority (NYSERDA)","positions":[{"description":"Independent Consultant for Tailwind Associates, serving as a Senior Programmer for a NYSERDA systems integration and modernization project spanning the organizations needs at both the program and corporate levels.NYSERDA requires a SharePoint portal that will allow for collaboration between internal program staff and customers for application and issuance of incentives for energy projects. Programming tasks include upgrading sections of an existing ASP.net application to be compatible with SharePoint, including the use of N-Tier Architecture, attribute-level auditing, integration with a security layer and integration of SharePoint with legacy systems via web services.","duration":"Aug 2012 Feb 2013 7 months","duration_short":"7 months","end_date":"Feb 2013","start_date":"Aug 2012","subtitle":"Tailwind Associates","title":"Independent Consultant - Senior Programmer"}],"url":"https://www.linkedin.com/company/tailwind-associates"},{"company":"Newjen Systems Inc.","company_id":null,"location":"","positions":[{"description":"Worked with start-up company developing brand, sales strategy and software products. Worked with company owners to create web application framework. Worked with start-up company developing brand, sales strategy and software products. Worked with company owners to create web application framework.","duration":"May 2001 May 2003 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2003","start_date":"May 2001","subtitle":"Newjen Systems Inc.","title":"Vice President"}],"url":""},{"company":"Autosound Systems","company_id":null,"location":"","positions":[{"description":"","duration":"1986 1989 3 years","duration_short":"3 years","end_date":"1989","start_date":"1986","subtitle":"Autosound Systems","title":"Asst. Manager"}],"url":""}]', '["Justin Donohoe - MBA, CISSP “I have had the privilege to work with Lou DeMarco for the better part of 10 years and can honestly say he is one of the greatest resources and people I have ever had the pleasure to work with. Lou is very talented technically and brings both a keen intelligence and in-depth wisdom to every initiative. He is one of those rare talents who is equally adept in boardroom meetings with key stakeholders as well as in deep-dive technical sessions with colleagues. Possessing very high integrity and honesty, Lou takes an open and inquisitive mind to address any opportunity put before him. He works well on teams both large and small and leads projects to be highly successful for both the short and long term. It is my honor to serve as a reference for Lou DeMarco and I would recommend him very highly for any Information Technology opportunity.”","William Guerin “I have had the pleasure of working with Lou at ITS/OTDA for almost 5 years. Lou possesses a rare set of skills which are difficult to find in IT. Lou is a top notch developer, systems architect and able to work with both technical staff and business users at the same level of proficiency. Being a professional with many years of experience, he is able to think creatively when problem solving, and strives to solve problems with ingenuity and out of the box thinking. He is dedicated, does not back down from a challenge, and works extremely well with everyone from co-workers to the highest level of management. Lou is frequently relied upon by upper level management to tackle new challenges and implement solutions for our organization. Business users embrace Lou\'s grasp of complete business needs, his ability to produce a detailed project plan and deliver on his promises. I would not only recommend Lou for any position/job that he signs up for, but I also value working with him now and in the future. ”"]'] User: ['Jill Ross', 'Creative marketing professional with a strong background in digital marketing, behavioral optimization, product development, social media marketing, and team building.', 'Marketing Manager at Cottonwood Financial', 'Cottonwood Financial', '[{"company":"Cottonwood Financial","company_id":"cottonwood-financial","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Cottonwood Financial","title":"Marketing Manager"},{"description":"","duration":"Jan 2019 Jan 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2020","start_date":"Jan 2019","subtitle":"Cottonwood Financial","title":"Senior Marketing Analyst"}],"url":"https://www.linkedin.com/company/cottonwood-financial"},{"company":"TMX Finance Family of Companies","company_id":"tmx-finance","location":"Carrollton, Texas","positions":[{"description":"","duration":"Apr 2017 Jan 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2019","start_date":"Apr 2017","subtitle":"TMX Finance Family of Companies","title":"Vendor Management"}],"url":"https://www.linkedin.com/company/tmx-finance"},{"company":"TMX Finance Family of Companies","company_id":"tmx-finance","location":null,"positions":[{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"TMX Finance Family of Companies","title":"Online Operations Manager"},{"description":"","duration":"Jun 2015 Nov 2015 6 months","duration_short":"6 months","end_date":"Nov 2015","start_date":"Jun 2015","subtitle":"TMX Finance Family of Companies","title":"Online Marketing Manager"}],"url":"https://www.linkedin.com/company/tmx-finance"},{"company":"Always & Forever Bridal & Formal Wear","company_id":"always-&-forever-bridal-&-formalwear","location":null,"positions":[{"description":"","duration":"May 2014 Jun 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2015","start_date":"May 2014","subtitle":"Always & Forever Bridal & Formal Wear","title":"Marketing Director"},{"description":"","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"Always & Forever Bridal & Formal Wear","title":"Marketing Coordinator"},{"description":"","duration":"Aug 2013 Jan 2014 6 months","duration_short":"6 months","end_date":"Jan 2014","start_date":"Aug 2013","subtitle":"Always & Forever Bridal & Formal Wear","title":"Marketing Intern"},{"description":"","duration":"Jan 2009 Aug 2013 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 2013","start_date":"Jan 2009","subtitle":"Always & Forever Bridal & Formal Wear","title":"Buyer, Consultant & Marketer"}],"url":"https://www.linkedin.com/company/always-&-forever-bridal-&-formalwear"}]', '["Jill Bisso “Jill Harrison and I work seamlessly together. We\'ve worked together on several projects during her position as Online Marketing Manager and continue to do so in her current position as an Online Operations Manager. Jill is very creative, detailed oriented and a go getter. She is amazing at communicating her project needs! It\'s always a pleasure working with Jill and her bubbly personality. I only wish I got to work with her on more projects!”","Megan Steidley “Jill is extremely hard working, outgoing, and creative. I worked with her for about three years and learned so much from her leadership. Jill\'s knowledge of the bridal industry blew my mind. From communication skills to analytical skills, she is an asset to any company she works for. Her determination and positive attitude will surely take her wherever she sets her mind to go. I am excited to continue watching this young professional grow!”"]']### Assistant: The agent's job is to develop web applications for a financial services company, and today the user is reaching out to the agent because they need assistance with optimizing their digital marketing strategies and product development.
### Human: Agent: ['Rab Beverly', 'Rab has influenced public policy, and drafted statutory language to ensure that online education is available to the public and as a resource for business. He will tell you that tackling tough business problems is one of the most efficient ways to elevate the human condition. As founder of Industrious Kraken, Rab and his team help companies manage risk, compliance, and training by providing excellent GRC solutions. To scale effectively and reduce risks, businesses need easy to use software that users will actually adopt. Industrious Kraken makes solutions available to businesses of all sizes. As President of the Andy Beverly School, Rab has led the development of virtual classroom and live video courses for insurance licensing, helping the school meet the evolving needs of students. The school is known throughout Florida for excellent instruction, and its focus on helping students succeed in the insurance industry. Previously, Rab has led a number of business automation projects and developed desktop and mobile applications. He is known to embark upon adventures, so look for him on a continent near you. Insurance Licensing: 813-962-4297 https://andybeverly.com Software for risk, cyber security management, training and controls: 877-345-RISK https://industriouskraken.com', 'Experiment, improve, create, share.', 'Industrious Kraken', '[{"company":"Industrious Kraken","company_id":"industrious-kraken-llc","industry":"Software Development","location":"Tampa, FL","positions":[{"description":"877-345-RISK - Kraken is GRC software that helps your organization manage training, business operations, and compliance. Automated assignment of training and checklists helps you reduce workloads, and increase the effectiveness of departments and employees. Strong reporting tools give you the ability to identify problems in the organization before they become disasters. Implement any program of training, audits, and controls, and track progress toward full compliance. More information at https://industriouskraken.com","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Industrious Kraken","title":"CEO and Co-Founder"}],"url":"https://www.linkedin.com/company/industrious-kraken-llc"},{"company":"Andy Beverly School","company_id":"andy-beverly-school","location":"Florida, United States","positions":[{"description":"813-962-4297 - Your class and your instructors will be engaging and informative, and will help you understand the concepts you need for your insurance career. As a former student, you can all us any time for help or advice pertaining to the insurance industry, even if it\'s been 50 years since you came to our school. Andy Beverly School has helped insurance agents, adjusters, and other professionals get licensed and stay in compliance since 1960. 813-962-4297 - Your class and your instructors will be engaging and informative, and will help you understand the concepts you need for your insurance career. As a former student, you can all us any time for help or advice pertaining to the insurance industry, even if it\'s been 50 years since you came to our school. Andy Beverly School has helped insurance agents, adjusters, and other professionals get licensed and stay in compliance since 1960.","duration":"Jan 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Andy Beverly School","title":"President"}],"url":"https://www.linkedin.com/company/andy-beverly-school"},{"company":"The Neon Temple","company_id":"theneontemple","location":"Tampa, Florida, United States","positions":[{"description":"The Neon Temple is a professional organization of cyber security practitioners. The Neon Temple is a professional organization of cyber security practitioners.","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"The Neon Temple","title":"Member Board Of Directors, Advisor"}],"url":"https://www.linkedin.com/company/theneontemple"},{"company":"Elemental Art & Technology LLC","company_id":"elemental-art-&-technology-llc","location":"","positions":[{"description":"Developed mobile applications and related software. Developed mobile applications and related software.","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Elemental Art & Technology LLC","title":"Mobile Application Developer"}],"url":"https://www.linkedin.com/company/elemental-art-&-technology-llc"},{"company":"All County Insurance Inc.","company_id":null,"location":"","positions":[{"description":"A multi-line independent insurance agency serving the needs of select clients in Florida. A multi-line independent insurance agency serving the needs of select clients in Florida.","duration":"Oct 2002 Nov 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Nov 2008","start_date":"Oct 2002","subtitle":"All County Insurance Inc.","title":"Director"}],"url":""},{"company":"Alley Rehbaum & Capes Assurance Inc.","company_id":null,"location":"","positions":[{"description":"Supervised IT department and software development projects. Supervised IT department and software development projects.","duration":"Apr 2005 Jun 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2007","start_date":"Apr 2005","subtitle":"Alley Rehbaum & Capes Assurance Inc.","title":"Head of IT"}],"url":""},{"company":"Alley Rehbaum and Capes Assurance Inc","company_id":null,"location":"","positions":[{"description":"Sold business insurance and bonds, managed accounts, and maintained relations with agency clients and insurance carriers. Sold business insurance and bonds, managed accounts, and maintained relations with agency clients and insurance carriers.","duration":"Feb 2005 Jun 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2007","start_date":"Feb 2005","subtitle":"Alley Rehbaum and Capes Assurance Inc","title":"Insurance Agent"}],"url":""},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"Freelance commercial writer and editor, including web copy, direct mail, brochures, storyboards. Freelance commercial writer and editor, including web copy, direct mail, brochures, storyboards.","duration":"Jan 1999 Jul 2004 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2004","start_date":"Jan 1999","subtitle":"Self Employed","title":"Freelance Copywriter"}],"url":""},{"company":"University of South Florida","company_id":"usouthflorida","location":"","positions":[{"description":"Teacher of English Composition. Teacher of English Composition.","duration":"Aug 2003 Jan 2004 6 months","duration_short":"6 months","end_date":"Jan 2004","start_date":"Aug 2003","subtitle":"University of South Florida","title":"English Composition Teacher"}],"url":"https://www.linkedin.com/company/usouthflorida"}]', '["Dinesh Neelay “Rab is an outstanding entrepreneur, an educator, and a subject matter expert. It was a pleasure to work with him as a professional consultant on defining sales process, although he had all the necessary elements in his head. Rab is an excellent communicator, strategic thinker, and a caring leader.”","Deborah Grey MA, CIC, LCMHCA “Robert exemplifies a high level of professionalism and integrity. He delivers what he says he will deliver. I highly recommend him.”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to manage risk, compliance, and training for businesses through their GRC solutions, and today the agent is reaching out to the user because they need assistance with marketing strategies to promote their software solutions.
### Human: Agent: ['Madhuri Krothapalli', 'Experienced Resources Manager with a demonstrated history of working in the information technology and services industry. Strong human resources professional skilled in Requirements Analysis, Technical Recruiting, Staffing Services, Internet Recruiting, and Software Development Life Cycle (SDLC).', 'IT Sourcing Specialist/Technical Recruiter/Resource Manager at V-Soft Consulting Group, Inc.', 'V-Soft Consulting Group, Inc.', '[{"company":"V-Soft Consulting Group, Inc.","company_id":"vsoftconsulting","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"After working as a Software Consultant for V-Soft for several years , I\'ve changed roles and started working as a Resource Manager at V-Soft , helping our consultants to find the right job with several clients . V-Soft has started reworking on its business model and direction and has started working more with clients directly rather than a third party vendor. To keep up with the changing trend in V-Soft and in general in the job front , changed my role into a Sr Recruiter , focusing on finding the right talent to fulfill our client needs . Having come from a Technical IT Background , very comfortable and adept at working on both Technical IT Positions and Non-Technical IT positions for our clients and in identifying the right talent to help the client fill in their positions. Shrewd screening process skills and dependable for 11th hour needs . Good people and communication skills.","duration":"Jan 2002 - Present 19 years 7 months","duration_short":"19 years 7 months","end_date":"Present","start_date":"Jan 2002","subtitle":"V-Soft Consulting Group, Inc.","title":"IT Search Specialist/Technical Recruiter/Resource Manager"}],"url":"https://www.linkedin.com/company/vsoftconsulting"},{"company":"V-Soft","company_id":"v-soft","location":"Orlando, Florida Area , TX , RI , GA and SFO","positions":[{"description":"Worked for several clients through V-Soft Consulting Group as a Technical Consultant on several Technologies like AS/400 , WebMethods and Cold Fusion.","duration":"Jul 1998 Dec 2001 3 years 6 months","duration_short":"3 years 6 months","end_date":"Dec 2001","start_date":"Jul 1998","subtitle":"V-Soft","title":"IT Technical Consultant"}],"url":"https://www.linkedin.com/company/v-soft"}]', '["“Madhuri is an extremely hard working individual. She finds great talent and is thorough in her interviews. She is always looking for ways to become even better and is open to coaching conversations. I would highly recommend Madhuri for any recruiting or talent acquisition opportunities.”","“It was great working with Madhuri during my consulting experience with Vsoft consulting group. She is a very detailed oriented and due diligent on her tasks and actions. I wish her all day he best on her future endeavors!”"]'] User: ['Alex R.', 'Highly Motivated Sales, Marketing and New Business Development professional with experience nurturing an extensive pipeline and channel partnerships, while driving revenue and increasing distribution partnerships and helping further Monetize business and improving sales collateral. Key Skills Experienced in digital sales management systems and lead generation tools Extensive digital communications and professional social networking experience Accomplished sales negotiator, with new and existing corporate accounts Skilled at creating business opportunities and maintaining successful partnerships with C-Suite Executive and key decision-makers', 'Senior BD Leader, Sales Trainer & New Market Strategist at Ontic', 'Ontic', '[{"company":"Ontic","company_id":"ontic-technologies","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Ontic","title":"Sales Trainer, Senior BD Leader + New Market Strategist"},{"description":"","duration":"Aug 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Ontic","title":"Senior Business Development Leader & New Market Strategist"},{"description":"","duration":"Jul 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Ontic","title":"Senior Sales Strategist"}],"url":"https://www.linkedin.com/company/ontic-technologies"},{"company":"Square Root, Inc.","company_id":"square-root","location":"Austin, Texas Area","positions":[{"description":"","duration":"Aug 2015 Jun 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2020","start_date":"Aug 2015","subtitle":"Square Root, Inc.","title":"Director of Strategic Accounts"}],"url":"https://www.linkedin.com/company/square-root"},{"company":"Intellibright","company_id":"intellibright","location":"Austin, Texas Area","positions":[{"description":"","duration":"Jan 2015 Aug 2015 8 months","duration_short":"8 months","end_date":"Aug 2015","start_date":"Jan 2015","subtitle":"Intellibright","title":"Director, Strategic Partnerships"}],"url":"https://www.linkedin.com/company/intellibright"},{"company":"OneSpot","company_id":"onespot","location":"Austin, Texas Area","positions":[{"description":"","duration":"May 2012 Jan 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2015","start_date":"May 2012","subtitle":"OneSpot","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/onespot"},{"company":"RepEquity, Inc.","company_id":"req","location":"Austin, Texas Area/Washington, DC","positions":[{"description":"","duration":"Apr 2007 May 2012 5 years 2 months","duration_short":"5 years 2 months","end_date":"May 2012","start_date":"Apr 2007","subtitle":"RepEquity, Inc.","title":"Director of Business Development"}],"url":"https://www.linkedin.com/company/req"},{"company":"WETA Public TV 26 & 90.9 FM - Washington, D.C.","company_id":"weta","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Aug 2003 Apr 2007 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2007","start_date":"Aug 2003","subtitle":"WETA Public TV 26 & 90.9 FM - Washington, D.C.","title":"Manager, Corporate Marketing"}],"url":"https://www.linkedin.com/company/weta"},{"company":"Comcast Sportsnet, Mid-Atlantic - Washington, D.C.","company_id":"comcast","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Nov 2000 Aug 2003 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2003","start_date":"Nov 2000","subtitle":"Comcast Sportsnet, Mid-Atlantic - Washington, D.C.","title":"Manager, Corporate Accounts"}],"url":"https://www.linkedin.com/company/comcast"},{"company":"Tampa Bay Lightning, National Hockey League - Tampa, Florida","company_id":"tampa-bay-lightning","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Jan 2000 Nov 2000 11 months","duration_short":"11 months","end_date":"Nov 2000","start_date":"Jan 2000","subtitle":"Tampa Bay Lightning, National Hockey League - Tampa, Florida","title":"Corporate Account Executive"}],"url":"https://www.linkedin.com/company/tampa-bay-lightning"},{"company":"Austin Ice Bats - Austin, Texas","company_id":"austin-ice-bats","location":"Austin, Texas Area","positions":[{"description":"","duration":"Mar 1997 Jan 2000 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2000","start_date":"Mar 1997","subtitle":"Austin Ice Bats - Austin, Texas","title":"Account Executive"}],"url":"https://www.linkedin.com/company/austin-ice-bats"}]', '["Mary Feild “Alex is dedicated to his job and bringing his best self to work. He is productive, diligent, and hands-down, one of the best inside sales representatives I\'ve had the pleasure to work alongside. He cares about his work and making sure he sets his colleagues up for success. In my four years of working with Alex, he was always results-driven and always met (and exceeded) his goals. Any organization is lucky to have him, especially Square Root!!”","Mike Ditson “Alex is straight-up, the most productive inside sales rep that I have ever worked with in 20-(mumble) years in high-tech! I’m not sure how he does it, but he just _gets_ meetings, and they’re _clustered_ meetings that make the most of your direct rep’s selling time. If I owned a company of my own, I’d pay a premium to get him on my team. Anyone considering hiring Alex in the future should absolutely reach out to me directly. I’m more than happy to provide further details of his talent. ”"]']### Assistant: The agent's job is to act as an IT sourcing specialist and technical recruiter, while the user is reaching out to the agent because they need assistance in finding and hiring qualified sales professionals for their new market expansion.
### Human: Agent: ['Ria Matta, SHRM-CP', 'SHRM Certified HR Manager with 15+ years of HR experience. Areas of expertise include: Talent management, affirmative action, employment law compliance, training and development, performance management, policy implementation, employee relations, employee engagement.', 'Senior Human Resources Manager, Americas SU at Leica Biosystems', 'Leica Biosystems', '[{"company":"Leica Biosystems","company_id":"leica-biosystems","industry":"Medical Equipment Manufacturing","location":null,"positions":[{"description":"","duration":"May 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"May 2021","subtitle":"Leica Biosystems","title":"Senior Human Resources Manager, Americas SU"},{"description":"","duration":"Jun 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Leica Biosystems","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/leica-biosystems"},{"company":"TransTech IT Staffing","company_id":"transtechitstaffing","location":"Itasca, IL","positions":[{"description":"Accomplishments: - Developed and implemented company-wide career development and recognition program to strengthen company culture and employee engagement, which led to a reduction in employee turnover by 20 percent.- Directed the Affirmative Action Program which resulted in a reduction of adverse impact of personnel activities including applicant/new hires, promotions, transfers, demotions, and terminations.- Implemented and maximized usage of a new HRIS system. Brought project in 10 percent under budget and dramatically improved efficiency of HR functions.- Improved on-boarding paperwork processing time by 70 percent by implementing a company-wide electronic on-boarding process.- Streamlined the new hire on-boarding process for a better employee experience. Created a new-hire orientation program to include HR information and company resources, which led to an improvement of employee retention rates.","duration":"Feb 2015 Jun 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2017","start_date":"Feb 2015","subtitle":"TransTech IT Staffing","title":"Human Resources and Diversity Manager"}],"url":"https://www.linkedin.com/company/transtechitstaffing"},{"company":"Optomi","company_id":"optomi","location":"Naperville, IL","positions":[{"description":"Accomplishments:- Helped build the company from an empty office to a team of 50 consultants in the first year.- Fostered an open-door environment encouraging positive dialogue across the organization. Personal efforts were quoted as the driving force behind the office\'s employee-retention rate of 80% within an industry with a high turnover rate.- Implemented a robust talent management process to link the selection, management and development of candidates to appropriate competencies and success measurements.","duration":"Jan 2013 Jan 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2015","start_date":"Jan 2013","subtitle":"Optomi","title":"Recruiting/HR Manager"}],"url":"https://www.linkedin.com/company/optomi"},{"company":"Rehab Maxx","company_id":null,"location":"Arlington Heights, IL","positions":[{"description":"Accomplishments:- Played a key role in ensuring the successful launch of the new office. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, and new-employee orientation.- Built the team from a team 4 employees to 35+ employees with a turnover rate of less than 5 percent.- Wrote the employee manual from scratch covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.- Created job descriptions across all levels. \\"Shadowed\\" and interviewed employees to construct an accurate picture of the duties and skills required for each position.","duration":"Oct 2008 Dec 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2012","start_date":"Oct 2008","subtitle":"Rehab Maxx","title":"HR Generalist - Consultant"}],"url":""},{"company":"Addison Search","company_id":"addisongroup","location":"Schaumburg, IL","positions":[{"description":"Addison is a leading provider of professional staffing and permanent placement services for Finance & Accounting (“F&A”), Information Technology (“IT”), Financial Operations, Administrative, and non-clinical Healthcare professionals. Addison attributes its growth to its strong management and executive teams, a relationship-focused selling strategy, a history with clients of delivering the right candidate at the right time, and a loyal candidate base. Addison is a leading provider of professional staffing and permanent placement services for Finance & Accounting (“F&A”), Information Technology (“IT”), Financial Operations, Administrative, and non-clinical Healthcare professionals. Addison attributes its growth to its strong management and executive teams, a relationship-focused selling strategy, a history with clients of delivering the right candidate at the right time, and a loyal candidate base.","duration":"Sep 2011 Sep 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2012","start_date":"Sep 2011","subtitle":"Addison Search","title":"Senior Information Technology Recruiter"}],"url":"https://www.linkedin.com/company/addisongroup"},{"company":"Technisource","company_id":"technisource","location":null,"positions":[{"description":"","duration":"Mar 2008 Sep 2011 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2011","start_date":"Mar 2008","subtitle":"Technisource","title":"IT Recruiter"},{"description":"- Responsible for full lifecycle recruiting for open positions both internally and externally. - Experienced with advanced candidate sourcing techniques (competitive research, cold calling, etc).- Responsible for establishing effective working relationships with management to gain clear understanding of position requirements; develop and execute strategic sourcing plan using multiple resources (internet, internal and external databases, employee referrals, etc) and identify potential candidates for employment. - Screen, interview and evaluate candidates based on requirements.- Maintain knowledge and understanding of information technology terminology.- PC proficient, including experience with PeopleSoft applicant tracking system.- Good working knowledge of various recruiting tools including internet and search engines.- Responsible for client and candidate interaction, on-boarding process, ensuring compliance for HR paperwork, and conducting reference checks.","duration":"Mar 2008 Sep 2011 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2011","start_date":"Mar 2008","subtitle":"Technisource","title":"Information Technology Recruiter"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Zurich Insurance","company_id":"zurich-north-america","location":"","positions":[{"description":"- Responsible for reviewing and analyzing Insurance Case Summary Reports.- Provided a high level of customer service.- Responsible for drafting correspondence to major clients.- Generated internal inquiries.- Created and maintained Excel workbooks on a daily basis. - Responsible for reviewing and analyzing Insurance Case Summary Reports.- Provided a high level of customer service.- Responsible for drafting correspondence to major clients.- Generated internal inquiries.- Created and maintained Excel workbooks on a daily basis.","duration":"Sep 2007 Mar 2008 7 months","duration_short":"7 months","end_date":"Mar 2008","start_date":"Sep 2007","subtitle":"Zurich Insurance","title":"Communications Analyst"}],"url":"https://www.linkedin.com/company/zurich-north-america"}]', '["LinkedIn User “I just cannot say enough wonderful things about Ria! Ria is extremely detail oriented, smart, hard-working, and a natural problem solver. If there is something Ria doesn\'t know, she will certainly take the steps to figure it out and get the job done. Ria is also a phenomenal manager, mentor, and teacher. For me, transitioning into an HR role seemed intimidating (at first), but with Ria\'s expertise, kindness, patience, and guidance, she made the transition for me seamless and enjoyable. I highly recommend Ria, she would truly make an asset to any organization.”","Daniel Robinson “You don\'t need to look for someone more professional in Human Resources and management other than Ria. Her qualifications and experience immersed in her pleasant demeanor makes her one of the most valuable members of a team, which is why I am compelled to write this recommendation. The time spent with Ria at TransTech IT Staffing was one of the most professional experiences I have had. She instantly treats you with respect and humility and will take time out of her day to make sure all of your needs are met. The impact Ria has had on the TransTech IT Staffing and myself is none other than positive, which is why I fully recommend Ria in all of your endeavors. Daniel Robinson”"]'] User: ['Jon Jordan', "At Call That Tech, we're serious about your business. So serious in fact, that we assure you that all of your technology needs will be met with speed, courtesy and professionalism. Are you looking for outstanding service, being your most productive, and getting the most out of your investment in technology? Look no further.", 'PC & Mac Repair, Data Solutions, Computer Training, Emergency Tech Support, Remote Access Support, Web Design Solutions', 'IT Services Provider at Call That Tech Computer Repair', '[{"company":"IT Services Provider at Call That Tech Computer Repair","company_id":null,"location":"Wellington","positions":[{"description":"computer repair, data backup and recovery, malware and virus removal, laptop repair, hardware upgrades, Windows and OSX support, wireless network and device support, Internet setup and support, Apple product support, smartphone and tablet support, email setup and support, small business network support, printer repair, remote access service, website maintenance, in-home support, computer training.","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"IT Services Provider at Call That Tech Computer Repair","title":"Business Owner"}],"url":""}]', '["“Recommended!”","“Jon was our IT department at Village Christian. He made sure our network was always running for our staff and students. His reliability and technical expertise was invaluable to us.”"]']### Assistant: The agent's job is to provide IT services, and today the user is reaching out to the agent because they need assistance with computer repair and data backup and recovery.
### Human: Agent: ['Angel Hernandez Mosqueda', 'Full Stack Blockchain Developer', 'User Exp Engineering Manager', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Accenture","title":"User Exp Engineering Manager"},{"description":"","duration":"Dec 2019 Dec 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2021","start_date":"Dec 2019","subtitle":"Accenture","title":"User Exp Engineering Associate Manager"},{"description":"","duration":"Jun 2019 Dec 2019 7 months","duration_short":"7 months","end_date":"Dec 2019","start_date":"Jun 2019","subtitle":"Accenture","title":"Senior Application Development Specialist"},{"description":"","duration":"Feb 2018 Jun 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2019","start_date":"Feb 2018","subtitle":"Accenture","title":"Application Developer Senior Analyst"}],"url":"https://www.linkedin.com/company/accenture"}]', '["Vlad Boris “Angel is extremely professional with amazing work ethic. Our client says excellent things in regards to his ability to adapt to situations and being a strong team player. Angel can work efficiently within complex and demanding environments while juggling numerous tasks at a time. I would recommend him to any client or vendor who in the future looks to have him join their team.”","Anita Ali “Angel is a wonderful web developer! He is such a pleasure to work with. He is incredibly enthusiastic, and is one of the most driven, genuine people I\'ve had the pleasure to work with. Angel consistently goes above and beyond with every project handed to him. I absolutely love his passion and his work ethic which makes him the wonderful employee he is. ”"]'] User: ['Sean Lent', 'I have extensive Knowledge in Freighting automobiles and Heavy equipment. If you need this service please do no hesitate to cal me at 888-803-4014', 'Need a vehicle shipped?', 'Snowbird Express', '[{"company":"Snowbird Express","company_id":null,"location":"Boca Raton Fl","positions":[{"description":"Shipping America one car at a time!!! 888-803-4014 Shipping America one car at a time!!! 888-803-4014","duration":"Jul 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2020","subtitle":"Snowbird Express","title":"Logistics Specialist"}],"url":""},{"company":"ShipYourCarNow.com","company_id":"shipyourcarnow-biz","location":"United States","positions":[{"description":"","duration":"Jan 2015 Jan 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2019","start_date":"Jan 2015","subtitle":"ShipYourCarNow.com","title":"Logistics Specialist"}],"url":"https://www.linkedin.com/company/shipyourcarnow-biz"},{"company":"Garage Door Service INC.","company_id":null,"location":"","positions":[{"description":"Trained and coach technicians nationwide Trained and coach technicians nationwide","duration":"Sep 2014 Dec 2018 4 years 4 months","duration_short":"4 years 4 months","end_date":"Dec 2018","start_date":"Sep 2014","subtitle":"Garage Door Service INC.","title":"Sales Coach"}],"url":""}]', '["“Whether you have the need to ship a vehicle on a consistent basis or this is your first time, Sean will take great care of you. Knowledgeable, professional and diligent. ”","“I worked with Sean often to ship cars from all over the country. Sean was always responsive, and got the job done for me in a timely fashion, which I am sure would cross over in any capacity of working. If you need something to actually get done properly and quickly, Sean is your guy”"]']### Assistant: The agent's job is to coordinate logistics for shipping vehicles, and today the user is reaching out to the agent because they need assistance with freighting an automobile or heavy equipment.
### Human: Agent: ['Virginia Cardozo', '7 years experience in the creative advertising agency world, including at the global management level. Previously 3 years experience in the New York art gallery world with a 1-year stint in photography production and studio management.', 'Account/Brand Manager', 'BBDO San Francisco', '[{"company":"BBDO San Francisco","company_id":"bbdo-san-francisco","industry":"Marketing and Advertising","location":"San Francisco Bay Area","positions":[{"description":"Creative Brand Advertising AgencyClients: WhatsApp (Meta), MegaMex (Hormel), Mars Food/Petcare.Account Management Responsibilities: Leads global campaigns with 360 components (TV / Social Media Marketing / Digital Marketing / OOH). Leads client calls/presentations and internal meetings. Sets meeting agendas/objectives, recaps next steps, identifies deliverables and who is responsible. Prioritizes workflow, with an understanding of how projects fit into annual planning, managing priorities with clients representing agency perspective. Builds relationships with partner agencies to ensure all channels (PR/Experiential/Media) are integrated with creative strategy and reflect client goals. Drives lead agency integrator role to ensure streamlined processes for clients and efficient agency partnerships. Holds recurring 1:1s with select clients. Maintains working knowledge of client media plans. Partners with strategists to frame creative briefs and ensure briefs reflect client objectives and strategy is present in the creative discussion.Creative Responsibilities: Partners with senior creative leads to establish creative priorities, provides feedback to sell in work. Challenges clients when appropriate to protect work. Builds presentation decks to ground creative work in strategy and comms objectives. Production Responsibilities: Works with producers to oversee production from award through delivery. Proactively manages production budgets. Understands production process from pre-pro (director treatments/awarding directors, casting, scouting, partnering with cost controllers) through post (editorial, sound mixing, color, trafficking, etc.). Finance Responsibilities: Proactively manages account finances, oversees estimates and payments to ensure cost control. Negotiates budget overages. Drafts SOWs.","duration":"Feb 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Feb 2019","subtitle":"BBDO San Francisco","title":"Global Account Supervisor"}],"url":"https://www.linkedin.com/company/bbdo-san-francisco"},{"company":"Feld Advertising","company_id":"feld-advertising","location":null,"positions":[{"description":"Branded Direct Response Advertising AgencyStart-Up Focused Clients: Brandless, Madison Reed, Juice Beauty, Le Tote, Mr. Cooper, and NewDay USA.","duration":"Nov 2016 Feb 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2019","start_date":"Nov 2016","subtitle":"Feld Advertising","title":"Account Supervisor"},{"description":"","duration":"Jan 2015 Oct 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2016","start_date":"Jan 2015","subtitle":"Feld Direct","title":"Account Executive"}],"url":"https://www.linkedin.com/company/feld-advertising"},{"company":"erin & erica","company_id":"erin-and-erica","location":"Greater New York City Area","positions":[{"description":"Photography Services and Studio Rental in Chelsea Arts DistrictClients: Nylon, Fast Company, Modern Luxury, New York Magazine, Refinery 29, Bandujo Ad Agency, NBC, New Yorker Magazine. - Actively managed new and existing client relationships, ensuring creative and technical needs were met efficiently. Increased rental client return rate by providing positive, nimble, and cost-effective experiences.- Restructured branding and marketing of two core businesses: photography and studio rental. Developed a social media strategy and created an editorial content calendar, newsletters, and social messaging. Created and executed a new business strategy via phone, email, and networking events targeting photo editors, photographers, and ad agencies. All resulting in a 15% increase of studio rentals and a streamlined studio marketing approach. - Produced and directed photo-shoots for everything from product to fashion to healthcare. Led brand and photography consistency via trend research and mood boards, and oversaw post-shoot image selection. Managed budgets and scheduling, booked and scouted assistants and stylists, and held model castings.- Led studio rental sales. Negotiated rental rates to close multiple rentals per week. Tracked billing and invoicing for rentals and vendors. Managed client equipment and resource requests. Built positive vendor relationships resulting in better rates, which translated to better client service and cost efficiency.- Managed, trained, and hired interns.","duration":"Nov 2013 Dec 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2014","start_date":"Nov 2013","subtitle":"erin & erica","title":"Studio Manager"}],"url":"https://www.linkedin.com/company/erin-and-erica"},{"company":"Mike Weiss Gallery","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Contemporary Art Gallery in Chelsea Arts District - Guided art-buying decisions and reestablished follow up process to make a meaningful impact, closing up to $500,000 in fine art sales.- Managed marketing, PR, and social media presence on Facebook and Instagram. Composed and designed brand- and affinity-building newsletters. Managed gallery press outreach, answered media requests, assessed artist promotion in publications and blogs, and authored art show press releases. Designed and led a unique program targeting young people via social media and networking, leading to the largest turnout the gallery had ever seen.- Managed artist relationships with the gallery, visited artists’ studios, and managed and updated artists’ bios, inventory, and press photos for gallery use. Itemized inventory, price lists, mailing lists, and client contacts.- Planned and budgeted gallery events, selected venues, and hired photographers and DJs. Managed interns, prepared intern projects, and supervised intern training.","duration":"Feb 2012 Feb 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2013","start_date":"Feb 2012","subtitle":"Mike Weiss Gallery","title":"Gallery Assistant"}],"url":""},{"company":"Campton Gallery","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Contemporary Art Gallery in SoHoEstablished new clients through interaction on the gallery floor. Negotiated prices, managed shipments, and closed up to $700,000 in fine art sales. Promoted exhibits and new works/artists through email and phone campaigns. Assisted in curating and planning art shows. Contemporary Art Gallery in SoHoEstablished new clients through interaction on the gallery floor. Negotiated prices, managed shipments, and closed up to $700,000 in fine art sales. Promoted exhibits and new works/artists through email and phone campaigns. Assisted in curating and planning art shows.","duration":"Aug 2010 Jan 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2012","start_date":"Aug 2010","subtitle":"Campton Gallery","title":"Fine Arts Consultant"}],"url":""},{"company":"Museum of Fine Arts, Boston","company_id":"museum-of-fine-arts-boston","location":"465 Huntington Avenue, Boston, MA 02115","positions":[{"description":"","duration":"Jan 2009 Jun 2009 6 months","duration_short":"6 months","end_date":"Jun 2009","start_date":"Jan 2009","subtitle":"Museum of Fine Arts, Boston","title":"Art of Europe Department Intern"}],"url":"https://www.linkedin.com/company/museum-of-fine-arts-boston"}]', '["Zenia Kawas “Virginia was my boss at Feld Direct. She has been an amazing mentor to me and taught me everything I know about video production and direct response television advertising. She is incredibly organized and has excellent project management skills. Virginia is a strong leader, and is an advocate for her clients and employees. She excels in building and maintaining relationships, and would be an asset to any team. I hope to have the opportunity to work with her again in the future.”","Lisa Simpson “As a Senior Account Executive, Virginia reported to me working on our agency’s largest account. She is a truly dedicated team member who will do whatever it takes to provide a client with the best service possible. When faced with a very demanding client and constantly changing priorities, she can shift and navigate the craziness with a calm nature and sense of humor. She has an incredible instinct for advertising and marketing, and can easily absorb any new concept and immediately contribute to a new project or initiative. I never had to think for a second whether a budget or a schedule was being managed, as it is second nature for her to stay on top of all the details. She is also a lovely person who is a pleasure to be around. Her dedication and hunger for learning inspired me to be a better manager and if given the chance, I would work with her again in a heartbeat. ”"]'] User: ['Kim Mills', 'Award winning, results-driven marketing and sales executive with 20 years of experience in developing comprehensive public relations, communications, fundraising, marketing, advertising, and digital campaigns for a myriad of clients. Demonstrated expertise in strategic planning and execution and leveraging marketing, communications, and sales programs and strategies to contribute to company growth and success. Recognized as a marketing and sales executive who views organizational and clients’ challenges and problems as opportunities for transformation and growth. Areas of expertise: Strategic Account Management, Marketing & Sales Campaigns, Public Relations & Communications, Digital Campaigns, Fundraising Strategies, Market Research & Analysis, Strategic Planning, Event Planning & Execution, Client Management, Lead & Prospect Generation', 'Brand Strategist', '1558 Brand Agency', '[{"company":"1558 Brand Agency","company_id":"1558-brand-agency","industry":"Advertising Services","location":"Midlothian, Texas, United States","positions":[{"description":"As a Brand Strategist at 1558 Brand Agency, I lead and manage custom marketing strategies that build our clients\' success. Adept in collecting and analyzing research to develop marketing activities that raise brand awareness, drive customer growth, generate revenue, and improve brand positioning, I develop multi-faceted marketing plans to optimize ROI and maximize brand goodwill.Come see how 1558 Brand Agency can boost your influence! https://1558brand.com/ As a Brand Strategist at 1558 Brand Agency, I lead and manage custom marketing strategies that build our clients\' success. Adept in collecting and analyzing research to develop marketing activities that raise brand awareness, drive customer growth, generate revenue, and improve brand positioning, I develop multi-faceted marketing plans to optimize ROI and maximize brand goodwill.Come see how 1558 Brand Agency can boost your influence! https://1558brand.com/","duration":"Oct 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2021","subtitle":"1558 Brand Agency","title":"Brand Strategist"}],"url":"https://www.linkedin.com/company/1558-brand-agency"},{"company":"Idea Mill Marketing","location":"","positions":[{"description":"* Directed, developed, and executed results-driven comprehensive public relations, communications, fundraising, marketing, advertising, and digital campaigns for over 12 clients across the country helping to elevate brand awareness and increase market dominance* Developed a strategic marketing, advertising, and communications plan for McMillan Homes to expand and increase market dominance in sustainability building, helped client achieve $5.5 million in additional revenue in the first year, receive a “Green Builder” certification and was voted as “Largest Green Residential Builder in San Antonio” by Greater San Antonio Builders Association* Increased employee satisfaction and positioned Commercial Data Systems for a lucrative buyout by investors by developing an internal marketing and communications campaign to increase employee camaraderie and morale (Glassdoor “Culture and Values” rating went from 1.5 to 4.6 by the end of the campaign) and rebranded company assets for investors* Planned and curated an inaugural brand and awareness event for The Builder Guide that propelled client into 11 new markets; event is now an annual charitable event and in its 12th year and continues to grow in attendance, size, and fundraising goals and giving to the community","duration":"Oct 2008 Oct 2021 13 years 1 month","duration_short":"13 years 1 month","end_date":"Oct 2021","start_date":"Oct 2008","subtitle":"Idea Mill Marketing","title":"President & Owner"}],"url":""},{"company":"Mercedes Homes","company_id":"mercedes-homes","location":"","positions":[{"description":"* Recognized as a Top 10 sales performer company-wide and achieved 100% customer satisfaction rating during both years with company by successfully marketing and selling over 25 luxury properties for a combined value of over $11 million* Achieved sales success by leveraging data analytics to manage prospects, developing a sales pipeline in Salesforce, and managing a marketing program that included email marketing, digital strategies, and print collateral; curated onsite realtor events and parties including a Christmas-themed event drawing in over 300 people","duration":"Sep 2009 Sep 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2011","start_date":"Sep 2009","subtitle":"Mercedes Homes","title":"Sales Counselor - Sundance Ranch"}],"url":"https://www.linkedin.com/company/mercedes-homes"},{"company":"Ryland Homes","company_id":"ryland-homes","location":"","positions":[{"description":"* Oversaw the Sales and Marketing department budget of $3.7 million to support company’s $85 million annual revenue by managing and directing 3 direct reports and leading all marketing efforts for over 20 communities* Designed printed marketing collateral (e.g., marketing brochures, billboards, signage), online and digital strategies, advertising, and curating events, ensuring adherence with department budget* Increased web traffic by up to 19% year over year by collaborating with staff to develop, implement, and monitor comprehensive marketing and digital campaigns that included the development of microsites, PURL email campaigns, and managed paid advertising efforts including RSS Feed advertising and embedded Flash media assessed through Google Analytics* Increased overall employee satisfaction morale from 62% to 90% by developing an internal employee engagement program* Conducted and prepared Feasibility Studies by collaborating with cross-functional teams to complete market research, market prospectus, and producing recommendations* Awarded the 2007 Marketing Professional of the Year by the Greater San Antonio Builders Association (GSABA) for involvement and participation in the industry, innovation strategies and methodologies, and regional reputation* Awarded the Best Special Promotion Award by GSABA 3 years in a row (2006-2008) for marketing and communications campaigns that were developed for company","duration":"Mar 2006 Oct 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2008","start_date":"Mar 2006","subtitle":"Ryland Homes","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/ryland-homes"},{"company":"K. Hovnanian Homes","company_id":"k--hovnanian-homes","location":"","positions":[{"description":"* Performed market research and financial analysis for division’s $71.3 million portfolio of investments* Developed and managed marketing operations for new home construction projects worth a collective $1.6 billion in market value, led efforts related to advertising, print collateral and signage, on-site signage, staging efforts for interior design concepts, and managed all sales reporting and price releases* Helped design and deliver sales training curriculum to a sales team of 15 professionals, training also helped increase customer satisfaction ratings from 76% to 92%","duration":"Oct 2003 Jul 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2005","start_date":"Oct 2003","subtitle":"K. Hovnanian Homes","title":"Marketing"}],"url":"https://www.linkedin.com/company/k--hovnanian-homes"},{"company":"Bellows AFS","location":"","positions":[{"description":"* 15th Wing Base and Team Hickam Civilian of the Quarter, Jan-Mar 2002* Launched retail/services venue and increased revenues by 32%• Instrumental in feasibility study securing: 15 new build duplex building units, renovation of 70 aging building units, build-to-suit 12,000 sq ft operations facility, 18 units of new enlisted housing* Reduced overhead budget by 15% while increasing event participation by 25% * 15th Wing Base and Team Hickam Civilian of the Quarter, Jan-Mar 2002* Launched retail/services venue and increased revenues by 32%• Instrumental in feasibility study securing: 15 new build duplex building units, renovation of 70 aging building units, build-to-suit 12,000 sq ft operations facility, 18 units of new enlisted housing* Reduced overhead budget by 15% while increasing event participation by 25%","duration":"Jun 2001 Jul 2002 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2002","start_date":"Jun 2001","subtitle":"Bellows AFS","title":"Marketing Director"}],"url":""},{"company":"The Chamber of Commerce of Hawaii","location":"","positions":[{"description":"* Developed value-added programs that lead to a collective 40% increase in membership participation* Managed 4 to 5 membership events monthly with 15% increase in attendance* Directed Medal of Honor event for 2500 national dignitaries and guests with an additional 500 volunteers and vendors - earning commendations from the Governor of Hawaii and Mayor of Honolulu * Developed value-added programs that lead to a collective 40% increase in membership participation* Managed 4 to 5 membership events monthly with 15% increase in attendance* Directed Medal of Honor event for 2500 national dignitaries and guests with an additional 500 volunteers and vendors - earning commendations from the Governor of Hawaii and Mayor of Honolulu","duration":"May 2000 May 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2001","start_date":"May 2000","subtitle":"The Chamber of Commerce of Hawaii","title":"Manager, Marketing and Information Systems"}],"url":""}]', '["Fara Harrison Foster “Kim Mills is truly a student of her field, constantly researching, learning and advancing her art. Never one to be satisfied with what has been done, she pushes daily towards her next goal. Kim possesses a keen insight into not only homebuilding as an industry, but marketing as a science. She is one of the rare individuals who has both a creative mind as well as a strong sense of detail. One of the hardest things I ever had to do was interview her, immediately see her talents, have to realize I had no where to utilize them and give her to the competition. But, even as a competitor, she always had my respect...and my friendship.”","Ben Sewell “Kim\'s mixture of creativity, work ethic and experience make her the ideal marketing manager for any company. Ryland Homes has definitly improved its presence in San Antonio because of her efforts.”"]']### Assistant: The agent's job is to develop custom marketing strategies for clients, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a comprehensive public relations and digital campaign for the user's company.
### Human: Agent: ['Mark Jansen, PMP', "As an experienced IT Project Manager and Product Manager, I am always looking for new opportunities to lead teams, to deliver upon objectives, to achieve the organization's goals, and to drive innovation within the exciting realms of business systems, software development and e-commerce. Specialties: project management, product management, software development life cycle, assembling and leading project teams, scheduling, e-commerce, data integrations, systems integrations, software administration, process improvement, stakeholder management, cost management, resource management", 'Sr. Technology Product Manager at Williams-Sonoma, Inc.', 'Williams-Sonoma, Inc.', '[{"company":"Williams-Sonoma, Inc.","company_id":"williams-sonoma-inc-","industry":"Retail","location":"","positions":[{"description":"• Adopted and successfully delivered time-sensitive, highly anticipated project to build and launch four new iOS retail gift registry apps within Q1 2017 deadline.• Established a 12-month product road map tied to a prioritized backlog of groomed stories spanning two or more future sprints of development for iOS and Android registry apps.• Uncover, examine and translate functional & business requirements into concise, unambiguous user stories and acceptance criteria.• Offer creative approaches for overcoming functional and technical hurdles, and drive discussions to determine feasibility and effort with engineering teams.• Communicate the importance, relevance and business value of current and upcoming projects to engineering teams.• Provide unambiguous project plans to management and project stakeholders. Own the status & results.","duration":"Jan 2017 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Williams-Sonoma, Inc.","title":"Sr. Technology Product Manager"}],"url":"https://www.linkedin.com/company/williams-sonoma-inc-"},{"company":"ShopAtHome.com","company_id":"shopathome-com","location":"Greenwood Village, CO","positions":[{"description":"","duration":"Mar 2016 Jul 2016 5 months","duration_short":"5 months","end_date":"Jul 2016","start_date":"Mar 2016","subtitle":"ShopAtHome.com","title":"Product Manager, Web Technologies"}],"url":"https://www.linkedin.com/company/shopathome-com"},{"company":"Frederic Printing, an RR Donnelley Company","company_id":"frederic-printing","location":null,"positions":[{"description":"","duration":"Dec 2013 Nov 2015 2 years","duration_short":"2 years","end_date":"Nov 2015","start_date":"Dec 2013","subtitle":"Frederic Printing, an RR Donnelley Company","title":"Software Project Manager"},{"description":"","duration":"Jun 2008 Dec 2013 5 years 7 months","duration_short":"5 years 7 months","end_date":"Dec 2013","start_date":"Jun 2008","subtitle":"Frederic Printing, an RR Donnelley Company","title":"Software Project Coordinator"}],"url":"https://www.linkedin.com/company/frederic-printing"},{"company":"Pittsburg State University","company_id":"pittsburg-state-university","location":"","positions":[{"description":"","duration":"Aug 2007 Jun 2008 11 months","duration_short":"11 months","end_date":"Jun 2008","start_date":"Aug 2007","subtitle":"Pittsburg State University","title":"Yearbook Editor-In-Chief"}],"url":"https://www.linkedin.com/company/pittsburg-state-university"},{"company":"Boelte Hall L.L.C.","company_id":"boelte","location":"Roeland Park, KS","positions":[{"description":"","duration":"May 2007 Jan 2008 9 months","duration_short":"9 months","end_date":"Jan 2008","start_date":"May 2007","subtitle":"Boelte Hall L.L.C.","title":"Intern"}],"url":"https://www.linkedin.com/company/boelte"}]', '["Malcolm McCrimmon “Mark is an intelligent, organized, and conscientious manager. At Frederic he emphasized the importance of letting everyone\'s personal skills and proficiencies shine, while keeping everyone both informed and on task. I would not hesitate to recommend him to any company.”","Stephanie VerSteeg “It\'s rare to come across a extraordinary talent like Mark. I had the pleasure of managing Mark for several years at Consolidated Graphics. He is efficient in his work while maintaining excellent attention to detail. I was particularly impressed with his ability to get up to speed on new technologies quickly. Furthermore, he was able to integrate them into our existing solutions which provided immediate value. Mark was also adept at managing multiple projects while at the same time leading less experienced employees in our department. As a team member or a leader, Mark earns my highest recommendation.”"]'] User: ['Mike Medina', 'Highly qualified and well developed IT Manager with extensive project lead experience that excels at leading cross-functional teams and coordinating multiple projects simultaneously. Solutions-oriented with notable success directing a broad range of software development and customer care initiatives while participating in planning and implementation of systems solutions in direct support of targeted business objectives.', 'Director, IT Customer Care Solutions', 'Self Employed', '[{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2013 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Nov 2013","subtitle":"Self Employed","title":"Independent Consultant"}],"url":""},{"company":"Green Dot Corporation","company_id":"green-dot-corporation","location":"","positions":[{"description":"Responsible for overseeing business analysis, program management, and development teams in the areas of customer care and corporate applications. • Led IT and Business teams through Vendor selection for CRM project with execution of full RFI, RFP and RFQ process for top three candidates (Salesforce, Oracle/Right Now, and Microsoft CRM).• Increased agent and customer experience through a unified platform and better customer service.• Improved FCR (First Call Resolution) and reduced AHT (Average Handle Time) through effective training.• Played a key role in maximizing ROI and KPI\'s by partnering with executive sponsor to identify areas of improvement.• Led IT team responsible to implement Salesforce CRM Project was to replace 14 home-grown legacy software applications that were used across the organization by Customer Care, Risk, Operations and Workforce Management to On-board 1.5 million customers a month.• Finalized document to formally recommend Salesforce.com as preferred choice for CRM.• Facilitated SOW and MSA contract reviews through execution with Legal teams. • Led review of top two Salesforce Implementation Partners to implement Salesforce CRM Initiative.• Implemented Live Agent (Salesforce.com) chat across 4 retail web properties with both secure and non-secure deployments.• Successfully rolled out new Salesforce application to production in multiple phases in Oct/Dec 2012 and Feb 2013 replacing multiple legacy apps/processes which reduced AHT by 45 seconds within first 60 days of implementation, as well as saved $160K in monthly expenses.• Helped reduce hands-on training time by 25% (2 hours) and new-hire training time by 55% (8 hours) through the deployment of a training environment with custom Salesforce.com sandbox.","duration":"Feb 2011 Oct 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Oct 2013","start_date":"Feb 2011","subtitle":"Green Dot Corporation","title":"Director, IT Customer Care Solutions"}],"url":"https://www.linkedin.com/company/green-dot-corporation"},{"company":"DataDirect Networks","company_id":"ddn-storage","location":"","positions":[{"description":"DataDirect Networks is the leading data infrastructure provider for the most extreme content-intensive environments in the world. Customers include Shutterfly.com, Microsoft XBOX LIVE, Sony MTV, Warner Brothers, AOL and more. DDN has approx. 350 employees, 4 office locations, and a worldwide sales and field engineering team.• • Automated Support Renewal - Completed design and implementation of support tracking system that automatically creates sales opportunities in the Salesforce.com CRM as support expirations near. Sales people can then pursue customers for renewals and up-sell opportunities. This project uncovered between seven and twelve million dollars in missed revenue.• Serial Number Tracking System – Completed design and implementation of custom coded .NET tracking system for production line use. Web application is integrated with ERP to allow manufacturing floor personnel to complete product builds while scanning part numbers and serial numbers into the system with barcode readers. System automatically validates that the correct parts are used ensuring that the resulting products are built to match customer orders.• Created and executed on a trusted IT Project Roadmap for corporate applications to support 250 employees in a rapidly moving business environment.• Standardized 24x7 support process and implemented a centralized help-desk system to improve overall service levels that consistently exceeded 90%.• Maintained compliance with Internal Audit regulations by developing the framework, policies, and internal testing of enterprise-wide controls.","duration":"Sep 2008 Feb 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2011","start_date":"Sep 2008","subtitle":"DataDirect Networks","title":"Director of IT"}],"url":"https://www.linkedin.com/company/ddn-storage"},{"company":"Digital Insight","company_id":"digital-insight","location":"","positions":[{"description":"Created and executed the strategic vision for front-office applications (SFA/CRM and ACD), desktop services and procurement to support 350 employees over 3 sites. Grew a team of (3) developers, business analysts and support personnel into a team of (15) IT professionals.• Served the role of Technology Manager for internal and external self-service applications. Facilitated large, high-profile projects which included external clients, vendors and partners. • Led teams in defining strategy, scope, business requirements, RFP processes, vendor searches, contract negotiations, implementations and maintenance. • Served as the on-going Vendor Manager, if an external solution was implemented.• Created and executed on a trusted IT Project Roadmap for corporate applications to support 900 employees in a rapidly moving business environment.","duration":"Nov 1997 Sep 2008 10 years 11 months","duration_short":"10 years 11 months","end_date":"Sep 2008","start_date":"Nov 1997","subtitle":"Digital Insight","title":"Director of Front Office Applications (Customer Facing)"}],"url":"https://www.linkedin.com/company/digital-insight"},{"company":"Kinko\'s","company_id":"fedex-office","location":"","positions":[{"description":"Conceived and executed the strategic vision for a world class Customer Administrative Services program that supported over 850 retail outlets across the country. • Grew a team of 5 customer service representatives to 8 managers and over 90 customer service professionals.• Managed customer administrative services for over 180,000 clients.• Facilitated development of an on-line A/R system to improve overall collection results. • Controlled total bad debt to less than 1% of $35 million in monthly billings.• Achieved a resolution rate of better than 98% on 180 day aged accounts.• Developed measurement systems to track client satisfaction and collection results.• Completed field visits to Kinko’s locations to facilitate National A/R Program.• Developed and implemented new POS systems and Kinko’s charge card. • Coordinated training for Customer Service Managers & Facilitated A/R field reporting.• Achieved the highest sales resolution rate in the department’s history.","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"Kinko\'s","title":"Director of Customer Administrative Services"}],"url":"https://www.linkedin.com/company/fedex-office"}]', '["“Mike is an excellent team leader and an amazing problem solver. He is a master at managing multiple high profile projects simultaneously and is able to view the big picture from above or dive right into the details when appropriate. Mike builds strong teams and is well respected by all. I hope our paths will cross again in the future.”","“Mike is a strong, proven leader in the IT and enterprise applications arena. He has successfully built and developed teams that consistently met or exceeded the needs of the enterprise. As an innovative visionary, Mike is always seeking ways to deliver solutions more efficiently and effectively, at lower cost. Above all else, he leads by example and integrity.”"]']### Assistant: The agent's job is to coordinate software development and customer care initiatives, and today the agent is reaching out to the user because they need to discuss a potential collaboration on a CRM project.
### Human: Agent: ['Erin Gonzales', 'I am an experienced and versatile Marketing Leader with a proven background in Branding, Cultivating Relationships & Network Referrals. I am also a Savvy Social Media marketer where I love to generate new ideas and deliver creative and engaging solutions for clients and prospective customers Passion for my community and helping others, I serve the good of those around me both industry partners and consumers. Professional & Personal Development Masters of Science program in Merchandising & Consumer Studies Texas State University, 2019 SKILLS EXPERTISE: Brand Management Social Media Marketing Content Marketing Marketing Strategy Branding Strategy Quantitative & Qualitative Research SWOT Analysis Networking', 'Marketing And Community Relations Manager at Independent Consultant', 'Independent Consultant', '[{"company":"Independent Consultant","company_id":"pierswells","location":"San Antonio, Texas Area","positions":[{"description":"• Manages the creative development and production of merchandise, packaging design, and promotional strategy for small businesses, real estate agents, and medical industry clients• Plans, coordinates, and implements campaigns and community outreach programs to promote brand awareness• Increased client revenue by 25% over a 6-month period by creating effective messaging using language, graphics, and marketing collateral• Designs promotional materials, content for newsletters, social media pages, and develops the website to increase engagement• Acts as primary liaison in developing and executing creative strategy• Oversees marketing and campaign reporting dashboards and adjusts marketing programs as needed• Collaborates with leadership and the marketing team to formulate and manage budgets across multiple marketing channels","duration":"2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2016","subtitle":"Independent Consultant","title":"Marketing And Community Relations Manager"}],"url":"https://www.linkedin.com/company/pierswells"},{"company":"Mobile Doctors","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Dec 2013 Jan 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2015","start_date":"Dec 2013","subtitle":"Mobile Doctors","title":"Director of Marketing"}],"url":""},{"company":"Quest Diagnostics","company_id":"quest-diagnostics","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Jul 2010 Dec 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2012","start_date":"Jul 2010","subtitle":"Quest Diagnostics","title":"Inside Sales Account Manager"}],"url":"https://www.linkedin.com/company/quest-diagnostics"},{"company":"ADT","company_id":"adt","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"ADT","title":"Residential Sales Representative"}],"url":"https://www.linkedin.com/company/adt"}]', '["Brandis Wilmore “It was my pleasure to work with Erin throughout the community. She obtains a rare passion for her work and shows genuine compassion with her clients as well as everyone she encounters. Erin displays a professional approach and expertise in the Medical industry with her array of experience throughout the community. I have no doubt she will be an asset to any team and through her genuine personality, she will exceed all expectations.”","Rebecca Johnston “I worked with Erin Gonzales at Mobile Doctors and found her to be hard working, diligent and pleasant. She is always dedicated to work and able to finish the job on time despite pressure. She is also very approachable and fun to work with. Erin had many contributions to our marketing efforts. Because of her talent and creativity, we saw an increase in our relationships with agencies that helped build our company. Anyone would be lucky to have Erin as part of their team. She is an extraordinary person and has the potential of making great contributions to your business.”"]'] User: ['Kara Glynn', 'Accomplished Marketing Leader with extensive experience developing and executing strategic brand marketing programs. Results-driven and solutions-oriented with the proven ability to drive sell through and increase brand awareness within the CPG, Sports, Entertainment and Technology industries. Capabilities include:• Brand Management• Marketing Strategy • Partnership Integration • Product Marketing • Shopper Marketing• Sales Engagement • Product Launch• Event Planning & Execution• Project Management• Sponsorship Activation• Digital Marketing • Experiential Marketing• Agency Management • Channel Marketing• B2B & B2C Sales• Demand Generation', 'Director, Client Services - Samsung DTC Operations', '2020 Companies', '[{"company":"2020 Companies","company_id":"2020companies","industry":"Marketing Services","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"2020 Companies","title":"Director, Client Services - Samsung DTC Operations"}],"url":"https://www.linkedin.com/company/2020companies"},{"company":"Momentum Worldwide","company_id":"momentumworldwide","location":"Atlanta, GA","positions":[{"description":"Led the strategic development of UPS sponsorship hospitality and event project plans across a large portfolio of college and professional sports properties Led the strategic development of UPS sponsorship hospitality and event project plans across a large portfolio of college and professional sports properties","duration":"Apr 2019 Sep 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2020","start_date":"Apr 2019","subtitle":"Momentum Worldwide","title":"Manager, Business Leadership"}],"url":"https://www.linkedin.com/company/momentumworldwide"},{"company":"Hisense USA","company_id":"hisense-usa","location":"Atlanta, GA","positions":[{"description":"Oversaw all sponsorship, brand partnership and field marketing activity for Hisense USA. This included program negotiation, development, activation and evaluation with U.S. Soccer Federation, FIFA World Cup, NASCAR, Formula 1, Fox Sports and Evil Geniuses (esports). Oversaw $15M+ budget on concurrent projects. Position reported to VP of Marketing. Oversaw all sponsorship, brand partnership and field marketing activity for Hisense USA. This included program negotiation, development, activation and evaluation with U.S. Soccer Federation, FIFA World Cup, NASCAR, Formula 1, Fox Sports and Evil Geniuses (esports). Oversaw $15M+ budget on concurrent projects. Position reported to VP of Marketing.","duration":"Jan 2016 Jul 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2018","start_date":"Jan 2016","subtitle":"Hisense USA","title":"Senior Manager, Brand Partnerships"}],"url":"https://www.linkedin.com/company/hisense-usa"},{"company":"Sharp Electronics","company_id":"sharp-electronics-corporation-usa","location":"Greater New York City Area","positions":[{"description":"Responsible for building the Sharp brand, implementing field marketing strategy, overseeing field operations and driving sell through. Position reported to VP of Marketing Responsible for building the Sharp brand, implementing field marketing strategy, overseeing field operations and driving sell through. Position reported to VP of Marketing","duration":"Jun 2011 Dec 2015 4 years 7 months","duration_short":"4 years 7 months","end_date":"Dec 2015","start_date":"Jun 2011","subtitle":"Sharp Electronics","title":"Senior Manager, Field Marketing"}],"url":"https://www.linkedin.com/company/sharp-electronics-corporation-usa"},{"company":"LG Electronics","company_id":"lg-electronics","location":"Los Angeles, CA","positions":[{"description":"Led a high-performing Retail Sales Training Team focused on driving sell through and improving recommendation rates in both Electronics and Appliance categories Led a high-performing Retail Sales Training Team focused on driving sell through and improving recommendation rates in both Electronics and Appliance categories","duration":"Mar 2008 Feb 2011 3 years","duration_short":"3 years","end_date":"Feb 2011","start_date":"Mar 2008","subtitle":"LG Electronics","title":"National Training Manager"}],"url":"https://www.linkedin.com/company/lg-electronics"},{"company":"Advantage Sales & Marketing","company_id":"advantage-solutions-sales-marketing-technology","location":"Greater Los Angeles Area","positions":[{"description":"Led a National Field Team of 100+ Brand Ambassadors and an Account Team of 4 by providing direction, guidance and resources to maximize effectiveness Led a National Field Team of 100+ Brand Ambassadors and an Account Team of 4 by providing direction, guidance and resources to maximize effectiveness","duration":"Apr 2006 Jan 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2008","start_date":"Apr 2006","subtitle":"Advantage Sales & Marketing","title":"Account Supervisor - LG Electronics"}],"url":"https://www.linkedin.com/company/advantage-solutions-sales-marketing-technology"},{"company":"Buzztone","company_id":"buzztone","location":"Los Angeles, CA","positions":[{"description":"Accountable for development/execution and reporting/evaluation of all experiential and field marketing programming across client roster including Sony, New Line Cinema, ABC, Warner Bros., AEG and FOX Accountable for development/execution and reporting/evaluation of all experiential and field marketing programming across client roster including Sony, New Line Cinema, ABC, Warner Bros., AEG and FOX","duration":"Nov 2004 Mar 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2006","start_date":"Nov 2004","subtitle":"Buzztone","title":"Director, Field Marketing"}],"url":"https://www.linkedin.com/company/buzztone"},{"company":"Makai Events","company_id":"makai","location":"Los Angeles, CA","positions":[{"description":"Managed program logistics, event management and client reporting for national experiential marketing campaigns Managed program logistics, event management and client reporting for national experiential marketing campaigns","duration":"Apr 2003 Oct 2004 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2004","start_date":"Apr 2003","subtitle":"Makai Events","title":"Engagement Marketing Coordinator"}],"url":"https://www.linkedin.com/company/makai"},{"company":"Woolf Associates","company_id":null,"location":"Boston, MA","positions":[{"description":"Advised and developed promotional activities for client’s national sports sponsorships and golf tournaments Advised and developed promotional activities for client’s national sports sponsorships and golf tournaments","duration":"Dec 2000 Aug 2002 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2002","start_date":"Dec 2000","subtitle":"Woolf Associates","title":"Event Management & Corporate Sponsorships Coordinator"}],"url":""}]', '["Douglas Kern “I’ve had the pleasure of working with Kara at 2 companies -Hisense and Sharp- where she managed sponsorships and shopper marketing. In both roles Kara was extremely detail-oriented and successfully communicated objectives to both internal and external constituents. She was always able to manage multiple facets of large sponsorships and field events, agencies and partnerships. I look forward to the possibility of working with her again. ”","Chris Loncto “In working alongside Kara for the past four years, I\'ve found her to be a highly strategic, organized, and efficient team leader. She created and managed a tiered field marketing plan that perfectly supported Sharp\'s business goals and achieved maximum return on investment. She is very flexible and was able to adapt quickly to the company\'s changing needs and always maintained a cool, collective presence in pressure situations. Kara is easy to work with and always willing to support her team. Highly recommended. ”"]']### Assistant: The agent's job is to cultivate relationships and network referrals as a Marketing and Community Relations Manager, while the user is reaching out to the agent because they need assistance in developing and executing strategic brand marketing programs.
### Human: Agent: ['Renee Duffy-Yoder', 'I am a dedicated Sales Leader with extensive experience in Account and Business Development Management. I have a career-long record of market development and sales management with skincare and fragrance portfolios. I have a passion for working with teams towards successful sales results while utilizing the training and tools provided. My other enthusiasm is building solid relationships with all levels of management on both the customer and vendor side that are involved in launching marketing plans and new products. I truly enjoy cultivating those partnerships which end up resulting in revenue growth and increased profits.I have over 20 years experience in training diverse, customer service-oriented, teams and launching new products. In addition, I have 15+ years working with buying offices to determine optimum inventory replenishment levels with products that I represent and maximizing their exposure at point of sale.', 'Sales Development Executive \| Regional Market Manager \| Business Development Manager \| Market Strategy & Execution \| Market Trainer \| Leading Teams \| Relationship Building', 'Allergan', '[{"company":"Allergan","company_id":"allergan","industry":"Pharmaceuticals","location":"Cleveland, Akron, Canton","positions":[{"description":"Managing and developing key customer relationships to ensure the overall success of the Aesthetic facial portfolio including Botox®, Juvederm® family of fillers, and Kybella. Managing and developing key customer relationships to ensure the overall success of the Aesthetic facial portfolio including Botox®, Juvederm® family of fillers, and Kybella.","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Allergan","title":"Business Development Manager-Facial Aesthetics"}],"url":"https://www.linkedin.com/company/allergan"},{"company":"Coty","company_id":"coty","location":"Ohio, Michigan and Pittsburgh Areas","positions":[{"description":"•Executive representing a portfolio of Luxury brands leading all sales efforts to achieve sales targets•Plan, present and execute all marketing programs, new product launches and corporate special events with client partners•Build partnerships and collaborate with Corporate, Regional, District and Store Executives•Recruit, hire and develop sell-thru teams with corporate budgets and guidelines•Facilitate educational training with District and Store teams and company Brand Ambassadors•Negotiation of prime space and location and seasonal outposts within each account•Increase ROI","duration":"Sep 2012 Dec 2020 8 years 4 months","duration_short":"8 years 4 months","end_date":"Dec 2020","start_date":"Sep 2012","subtitle":"Coty","title":"Sales Development Executive/Regional Market Manager"}],"url":"https://www.linkedin.com/company/coty"},{"company":"Weatherbee Ltd.","company_id":"weatherbee-ltd.","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"•Owner/Partner of a Manufacture\'s Rep/Distributorship of niche Skincare, Fragrances, Bodycare, Toiletries and Accessories •Pursue niche designers and companies to be represented in the US •Pursue potential retailers and channels to sell-in products •Successes include: Nordstrom, Henri Bendel, Anthropologie, Duane Reade Look Boutiques, Disney Pavilions, Open Sky, Spas and Boutiques with 15 brands•Facilitator of all product trainings •Owner/Partner of a Manufacture\'s Rep/Distributorship of niche Skincare, Fragrances, Bodycare, Toiletries and Accessories •Pursue niche designers and companies to be represented in the US •Pursue potential retailers and channels to sell-in products •Successes include: Nordstrom, Henri Bendel, Anthropologie, Duane Reade Look Boutiques, Disney Pavilions, Open Sky, Spas and Boutiques with 15 brands•Facilitator of all product trainings","duration":"Jan 2010 Sep 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2012","start_date":"Jan 2010","subtitle":"Weatherbee Ltd.","title":"Partner/Distributor"}],"url":"https://www.linkedin.com/company/weatherbee-ltd."},{"company":"The Estée Lauder Companies Inc.","company_id":"the-estee-lauder-companies-inc","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"•Headquarter Sell-in and Sell-thru Executive/Point Person for Department and Specialty Store accounts with Skincare and Fragrances, consistently exceeding shipping goals and outperforming the company\'s % of goal achievement for retail sales. •Headquarter Sell-in and Sell-thru Executive/Point Person for Department and Specialty Store accounts with Skincare and Fragrances, consistently exceeding shipping goals and outperforming the company\'s % of goal achievement for retail sales.","duration":"Dec 1985 Jan 2001 15 years 2 months","duration_short":"15 years 2 months","end_date":"Jan 2001","start_date":"Dec 1985","subtitle":"The Estée Lauder Companies Inc.","title":"Regional Sales/Account Executive"}],"url":"https://www.linkedin.com/company/the-estee-lauder-companies-inc"}]', '["Nancy McKay “I have known Renee from our first days together at the Estée Lauder Companies. I have watched her continue to raise her game in every role she has been in. She is the most engaging, hardest working, thoughtful, result delivering, fragrance knowledgeable, thorough, relationship building, intelligent professional on the planet. Additionally she has the highest of ethics. I am proud to know her as a colleague and thrilled to call her a friend. ”","Edward R Fox “Renee is a dynamic leader distinguished by both her knowledge and passion for beauty She is committed to building both business, and talent. ”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to conduct business development for a skincare and fragrance portfolio, and today, the agent is reaching out to the user because they need assistance with marketing and advertising strategies for their healthcare business.
### Human: Agent: ['Matthew Taylor', 'Relationship builder, counselor, connector and creator with 15 years of experience advancing into progressively more complex roles within marketing and communications, lean six sigma, sales, and risk in the financial and professional services, manufacturing, health and insurance industries. Proactively partners with senior business leaders to deliver progressive solutions aligned with strategic business goals. Proven track record of adapting to change, influencing without authority, and delivering results in highly complex, matrixed, global, fast-paced, and constantly evolving organizations. Strategic and innovative problem solver who leverages business acumen and relationships to champion change; recognized as a trusted coach and business partner and known for credible influence, exceptional collaboration skills, and top performance. Education: BA from Syracuse University, MBA from Northern Illinois University and Masters of Science in Integrated Marketing Communication from Northwestern University.Community Engagement: Board of Directors - Chicagoland Chamber of Commerce and Associate Board of Directors - YMCA', 'Head of Communications, North America', 'Aon', '[{"company":"Aon","company_id":"aon","industry":"Financial Services","location":null,"positions":[{"description":"In my current role, I am responsible for external, leadership and culture communications across all solutions lines in North America. My team and I ensure that Aon is maximizing our Share of Voice with external media and influencers and work closely with North America C-suite leaders as a strategic communication advisors to ensure our firm’s and region’s strategy is communicated, understood, and actionable by colleagues, clients, media and shareholders.","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Aon","title":"Head of Communications, North America"},{"description":"In my role as U.S. Commercial Risk, Health and global Cyber Communications Leader, I am responsible for the overall strategy and execution in support of the business. This includes leading and managing the team and firm\'s PR agency that delivers internal culture, change and colleague communications as well as the overall PR and media plan that helps drive growth for the firm.I also act as strategic adviser to C-suite and support our commercial activation to deliver the firm Aon United strategy to clients through content, collateral and events.","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Aon","title":"Head of Communications, U.S. Commercial Risk, Health Solutions & Cyber Solutions."}],"url":"https://www.linkedin.com/company/aon"},{"company":"GE Transportation","company_id":"getransportation","location":null,"positions":[{"description":"• Communications leader for the sales organization and equipment and services businesses, comprised of over 2,000 employees and $3.3 billion in annual revenue• Responsible for the strategy and execution of all internal and external communications, including: executive thought leadership and positioning, organization and culture communications, media and analyst relations and crisis communications • Owner of the overall brand and brand-related activities for the entire business, including leading the brand strategy for the soon to be merged company between GE Transportation and Wabtec Corporation to create a Fortune 500 company• Act as chief of staff for two company officers and three senior executives, responsible for running staff meetings and providing coaching and consulting for leadership presence and staff operations","duration":"Jan 2018 Oct 2018 10 months","duration_short":"10 months","end_date":"Oct 2018","start_date":"Jan 2018","subtitle":"GE Transportation","title":"Senior Business Communications Leader"},{"description":"• Ran the global marketing communications team for a $4B revenue business with approximately 10,000 employees• Developed and led a multi-channel marketing communication strategy and plan to support the business\' brand and vision • Responsible for the strategy and execution of all website and social media content and lead generation• Worked in partnership with the product and regional marketing teams to coordinate the development of creative tools and techniques, enabling sales execution and market acceptance of new products and business initiatives• Oversaw the strategy and execution of all global advertising, content, campaigns, trade shows, events and digital platforms• Managed all community relations activities, including 20k+ volunteer hours and $4 million in charitable giving, annually","duration":"Sep 2015 Jan 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2018","start_date":"Sep 2015","subtitle":"GE Transportation","title":"Global Marketing Communication Leader"}],"url":"https://www.linkedin.com/company/getransportation"},{"company":"GE Capital","company_id":"gecapital","location":null,"positions":[{"description":"• Led the marketing and business development strategy and managed the execution of initiatives and budget supporting GE’s headquarter presence in the Chicago market, including adding 1,000 new jobs • Developed and oversaw all marketing, communications, social media, media relations and events strategy and execution to drive external and internal awareness and engagement between employees, senior executive leadership and the community• Brand ambassador for GE in Chicago initiative • Led middle market study, focusing on current economic state and future growth of Illinois businesses. Project concluded with an event presenting the study results, which was attended by the Governor of Illinois","duration":"May 2013 Sep 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2015","start_date":"May 2013","subtitle":"GE Capital","title":"Marketing & Business Development Leader"},{"description":"• Quality Leader for GE Commercial Distribution Finance, a $200 million net income and $1 billion dollar in assets GE business platform, supporting over 1,000 Commercial, Risk, IT and Finance employees• Responsibilities included: driving continuous process improvement across seven business verticals, leading Lean Six Sigma cross-functional projects and teams, conducting data analysis and providing weekly reporting and presentations to key Senior Leadership• Project Leader responsible for driving process improvement of 76% cycle time reduction for Credit Underwriting team underwriting and approval process• Streamlined customer onboarding process through standardization of applications from 31 to one and implemented IT system","duration":"Jul 2011 May 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2013","start_date":"Jul 2011","subtitle":"GE Capital","title":"Lean Six Sigma Black Belt"},{"description":"• Accountable for the overall performance of two key strategic growth portfolios with over $200 million in annual revenue • Responsibilities included: coordinating and overseeing all operations, marketing communications and sales activities, leading and managing five Account Managers with over 1,200 dealer and vendor accounts, developing risk management initiatives for minimizing non-earnings and losses, preparing and reporting monthly volume and sales figures to senior executives and external customers • Successfully led transfer of business unit from Atlanta to Chicago with minimal interruption from day to day operations• Compliance Leader for Vertical Business Unit","duration":"Mar 2009 Jul 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2011","start_date":"Mar 2009","subtitle":"GE Capital","title":"Portfolio Manager"},{"description":"• Responsible for managing operations and financing for dealer and supplier base within six large portfolios • Specific activities include: establishing and implementing terms and conditions for default and potential charge-off accounts, obtaining marketing intelligence information by generating and analyzing reports, contacting customers for industry benchmarks and creating sales material for tradeshows• Resolved payment activities for more than 600 high-risk accounts, resulting in keeping losses $25,000+ lower than planned budget• Grew business portfolios by 200+ new customers in 2008","duration":"Feb 2007 Mar 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2009","start_date":"Feb 2007","subtitle":"GE Capital","title":"Account Manager"},{"description":"• Managed 900+ accounts, which consisted of: developing strong customer and vendor relationships, promoting payment plans and reconciling billing disputes. Led the process of conducting annual credit reviews and processing applications for credit, which involves processing business and personal credit reports, analyzing data and making decisions/recommendations• Increased overall portfolio volume by underwriting over 500 accounts per year• Processed credit reviews for credit lines up to $2 million","duration":"Oct 2005 Feb 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2007","start_date":"Oct 2005","subtitle":"GE Capital","title":"Account Specialist"}],"url":"https://www.linkedin.com/company/gecapital"}]', '["“Matt is “one to watch” as a leader in the corporate communications, branding and MarComm space. Matt and I first met in 2017 and together we have established a professional relationship that is anchored upon mutual respect and growth in our respected areas of focus. Matt is a strong communicator and has shown expertise in bringing the right people together at the right time. Leading corporate comms, marketing and market development for a large global organization, Matt consistently demonstrated his ability to navigate complex situations, with multiple-stakeholders with ease, while establishing common ground for balanced and insightful conversations. I look forward to watching Matt in his new role at Aon! ”","“Matt is exceptional at all levels. Reliable - professional - articulate - proactive - goal oriented - thoughtful - great synergy and listening skills. ”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to establish strategic partnerships and drive business growth through marketing activations, and today the agent is reaching out to the user to explore potential collaboration opportunities in loyalty marketing for The Michaels Companies, Inc.
### Human: Agent: ['Rhonda Beth Emerson, CWCP', "Certified Workers' Compensation Professional 2005 to present. Specialties: Georgia Workers' Compensation, personal injury, medical malpractice, and catastrophic injury.I served in the Oregon Army National Guard from 1980 to 1984. During that time, my training / education included stenography, legal assistant, and retention NCO, not to mention qualifying for my NCO rank by passing combat training courses. At the age of 28, I accepted a position as a receptionist/secretary for Steven Yeager, Esq., of Lowe, Shirley & Yeager. I found that I loved the work and wanted to learn more. I attended night school at Pellissippi State Tech/Community College near Oak Ridge, TN, focusing on Paralegal Studies. As a result, I was given assignments with more depth in the areas of personal injury, premises liability, and civil litigation. Since moving to Georgia in 1992, I have had the pleasure of working with fine lawyers and, most importantly, learning more about different areas of the law. For the past 15 years, I have specialized in Georgia Workers' Compensation and went so far as to obtain certification from the State Bar as a CWCP.", 'Emerson Legal Support, LLC', 'Emerson Legal Support', '[{"company":"Emerson Legal Support","company_id":null,"location":"Marietta, Georgia","positions":[{"description":"Emerson Legal Support also provides paralegal services to trial lawyers and litigation support professionals in the area of personal injury, medical malpractice, and catastrophic injury. Services provided include initial claim evaluations, analysis and chronological summary of medical records; detailed timeline of events leading up to and after an accident; analysis and summary of business records, employment records, financial records, etc.; drafting discovery to parties; drafting discovery responses; drafting third party discovery; obtaining medical records; deposition summaries (page/line, subject matter, and letter summaries) with word index upon request; witness interviews (certified transcribed statements available upon request); statistical analyses; narrative medical reports to IME or 2nd Opinion Physicians with emphasis on medical issues needing resolution; large scale document review, organization, and summary of contents; photographing accident sites; prescription cost analysis, and others. Administrative support provided to court reporters, as well.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"Emerson Legal Support","title":"Owner"}],"url":""},{"company":"Bhrett J. Pizza Attorney at Law PC","company_id":null,"location":"Marietta, GA","positions":[{"description":"Personal Injury litigation and case management.","duration":"Jun 2014 Jan 2015 8 months","duration_short":"8 months","end_date":"Jan 2015","start_date":"Jun 2014","subtitle":"Bhrett J. Pizza Attorney at Law PC","title":"Paralegal for the Firm"}],"url":""},{"company":"Carvalho & Associates","company_id":null,"location":"Marietta, GA","positions":[{"description":"Document management for high profile cases.","duration":"Jan 2014 Mar 2014 3 months","duration_short":"3 months","end_date":"Mar 2014","start_date":"Jan 2014","subtitle":"Carvalho & Associates","title":"Senior Paralegal"}],"url":""},{"company":"Bhrett J. Pizza, Attorney at Law, PC","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"Jun 2014","subtitle":"Bhrett J. Pizza, Attorney at Law, PC","title":"Paralegal for the Firm"}],"url":""},{"company":"Hamilton, Westby, Antonowich & Anderson, LLC","company_id":null,"location":"","positions":[{"description":"Complex writing of case analyses, settlement evaluations, medical narratives, etc.","duration":"Aug 2005 Jan 2013 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jan 2013","start_date":"Aug 2005","subtitle":"Hamilton, Westby, Antonowich & Anderson, LLC","title":"Paralegal / Case Manager"}],"url":""},{"company":"Bovis, Kyle and Burch","company_id":null,"location":"Perimeter Center, Atlanta, GA","positions":[{"description":"Workers\' Compensation Paralegal.","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Bovis, Kyle and Burch","title":"Paralegal"}],"url":""},{"company":"Sligh, Presmanes & Jackson","company_id":null,"location":"Clairmont Road, Atlanta, GA","positions":[{"description":"Paralegal to John Sligh, Gregory Presmanes and James Jackson. Firm billing.","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"Sligh, Presmanes & Jackson","title":"Paralegal / Billing Specialist"}],"url":""}]', '["“I have had the pleasure of working with Beth for 6 years. She is a true professional and does excellent work. She is always willing to get the job done and in a timely manner. She keeps our clients happy and makes a profit for the firm at the same time.”","“Beth is a valued member of our team. Her knowledge of workers\' compensation law is unparalleled, even amongst senior attorneys. Her work ethic is also unmatched by none. I was honored to have worked with and learned from Beth in the three years I worked with her.”"]'] User: ['Richard Jones', 'Our work is typically in land development, site planning and water and sewer utility design. We also perform EPSC inspections, residential structural inspections and design foundations for prefabricated steel buildings.Also we are called upon for construction project management on airport and highway construction.', 'Safety &amp; Health Manager at Rogers Group Inc.', 'Rogers Engineering Group', '[{"company":"Rogers Engineering Group","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Rogers Engineering Group","title":"Engineering Manager"}],"url":""},{"company":"Rogers Group Inc.","company_id":"rogers-group-inc.","location":"","positions":[{"description":"Working in both East Middle Tennessee and Arkansas as a Safety & Health Manager with Rogers Group, Inc.","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Rogers Group Inc.","title":"Safety & Health Manager"}],"url":"https://www.linkedin.com/company/rogers-group-inc."}]', '["“Great engineer and an even better human being!”","“There are many types of Civil Engineers you can hire. Richard is the type that can get the job done. I can not comment on his ability to do pattern books, and other eye wash. However I can recommend Richard as someone who knows what works out in the field not just on a computer screen.”"]']### Assistant: The agent's job is to provide paralegal services in the areas of personal injury, medical malpractice, and catastrophic injury, and today the user is reaching out to the agent because they need assistance with a construction project management issue in land development and site planning.

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