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### Human: Agent: ['Kasthuri Srinivasan', '15+ years of experience in the Software industry. Worked as SAP ABAP Developer, SAP Development Lead, Scrum Master, AGILE Expert, Test Automation Lead (Worksoft Certify), Java/J2EE Developer', 'Principal Consultant at Ardent ERP Solutions Inc', 'Ardent ERP Solutions Inc', '[{"company":"Ardent ERP Solutions Inc","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"Working as a Principal Consultant at Ardent ERP Solutions Inc.Client: Worksoft Inc.","duration":"Mar 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Ardent ERP Solutions Inc","title":"Principal Consultant"}],"url":""},{"company":"SOA IT Solutions Pvt. Ltd.","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"Jan 2014 Mar 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2015","start_date":"Jan 2014","subtitle":"SOA IT Solutions Pvt. Ltd.","title":"Senior Consultant"}],"url":""},{"company":"SAP Labs India","company_id":null,"location":"Bengaluru Area, India","positions":[{"description":"","duration":"May 2007 Jan 2014 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jan 2014","start_date":"May 2007","subtitle":"SAP Labs India","title":"Principal Software Engineer"}],"url":""}]', '["“Kasthuri reported to me directly for close to 3 years. I have seen him grow into an accomplished software developer over the years. He was a JAVA developer who moved into ABAP with ease and built his expertise. He was a very good team player and always contributed to the team goals effectively. He made some noteworthy contributions during the development of the Duet Enterprise product. The quality and timeliness of his deliverables was praiseworthy. I wish he scales even greater heights in his career.”","“Kasthuri is one of the software developers I have seen who has a clear dedication to work and always there to help if others require. Very focused and at the same time flexible for changes are his best qualities. Together with his our team was able to create some of the finest products. Any team should be lucky to have a colleague like Kasthuri.”"]']
User: ['Marie Linzy', 'Aspiring IT professional who is a customer focused leader with excellent communication skills. Over 15 years in customer service management. With exceptional listening and problem solve expertise. I like to do logic puzzles in my spare time. Unraveling things has always been an interest of mine. I guess that is why I have such a fascination with IT support. Using my ability to help people along with my genuine curiosity to determine how things work is my passion. I feel these skills will be extremely helpful in my new career as an IT support specialist.', '15 + years Customer Service Experience | Problem Solver |Critical Thinking | Looking to transition to Technical Support Role | Google IT Support Certified', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Technology, Information and Internet","location":"University Park, Illinois, United States","positions":[{"description":"● Process products for placement for efficient order fulfillment ● Use mobile scanner technology to verify proper disposition of order items ● Employ lift equipment to access materials on high shelving units; completed safety training for proper use ● Process products for placement for efficient order fulfillment ● Use mobile scanner technology to verify proper disposition of order items ● Employ lift equipment to access materials on high shelving units; completed safety training for proper use","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Amazon","title":"Fulfillment Center Associate"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Strack Van Til","company_id":null,"location":"Indiana, United States","positions":[{"description":"● Managed 15 employees by supervising daily operations, scheduling shifts, holding weekly staff meetings,etc. - led team to become top ranking store in customer satisfaction surveys for a period of six months ● Recruited staff - hiring, training and development of cashiers and utility clerks - reduced employee turnover by 15% ● Ensured quality of customer experience by solving customer issues, scheduling and facilitating customer service centers providing money orders, lottery sales and wire transfers ● Ensuring that online instant cart sales are completed in a timely manner ● Making daily deposits and handling any cash discrepancies","duration":"Jun 2021 Dec 2021 7 months","duration_short":"7 months","end_date":"Dec 2021","start_date":"Jun 2021","subtitle":"Strack Van Til","title":"Frontend Manager"}],"url":""},{"company":"Save A Lot","company_id":"save-a-lot","location":"Chicago, Illinois, United States","positions":[{"description":"● Led team in performing ordering and stocking products, handling inventory. Solve customer complaints and concerns. Monitor employee performance and develop any needed improvement plans. Manage inventory control processes to restore stock and control costs. Maintain sales floor levels to meet customer needs. Monitor employee performance and develop improvement plans. Onboard new employees, including training, mentoring, and new hire documentation. ● Promoted to store manager after one year as an assistant. ● Increased sales by 20% after six months by rearranging trucks to accommodate volume orders to meet customer needs. ● Lowered employee turnover by 5% after six months by providing coaching and training to employees on an individual basis and assigning mentors to help develop a learning atmosphere. ● Reduced store with previous high shrink numbers to below 4% for a consecutive nine-month period by using weekly and daily sales to track store needs, assess orders, and adjust variables; lost 10% per","duration":"Sep 2004 Mar 2020 15 years 7 months","duration_short":"15 years 7 months","end_date":"Mar 2020","start_date":"Sep 2004","subtitle":"Save A Lot","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/save-a-lot"},{"company":"Family Dollar","company_id":"family-dollar","location":"Greater Chicago Area","positions":[{"description":"● Created work schedules according to sales volume and number of employees. Responding to customer concerns with friendly and knowledgeable service and remedy issues promptly and effectively. Performed opening and closing procedures. Implemented weekly sales ads. Governed all aspects of merchandise and resets. Controlled shrink and effectuated safe and profitable store conditions. ● Maintained efficiency and responsiveness to demands by setting, enforcing, and optimizing internal policies. ● Recruited, interviewed, and developed assistant managers and staff. ● Kept inventories accurate with daily cycle counts and audits to identify and resolve variances.","duration":"Jun 2003 May 2004 1 year","duration_short":"1 year","end_date":"May 2004","start_date":"Jun 2003","subtitle":"Family Dollar","title":"Store Manager"}],"url":"https://www.linkedin.com/company/family-dollar"}]', '["Kristina Heussmann “Marie is passionate about her work. She strives for excellence and is a valuable team player. Her strongest qualities are her problem-solving and leadership, which will help her go far in her career path. She has the ability to work on multiple tasks and still be focused and deliver quality work. I can easily say she will be one of the best in her field and an excellent addition to any company.”","Rodnaea Long “Marie is a great person to study with and be around. Her bubbly and positive personality alone brings great energy. Only to be out weighted by her by her willingness to learn and great input/ideals. She is head strong and works well independently or in a team setting. I can confidently say she is going to succeed in anything she does. In my opinion she be be a valuable asset to any company.”"]']### Assistant: The agent's job is to provide technical support, and today, the agent is reaching out to the user because they need to offer assistance in transitioning to a technical support role based on the user's experience and passion for IT support.
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### Human: Agent: ['Mark McCorkle', 'As a 20+ year tech veteran of startups who has also built major components for large enterprises, I have the breadth of technology and lean business experience to help entrepreneurs turn their vision into a technology platform with a product in the hands of their clients so as to prove traction and take their company from idea to product.', 'Sr. Devops Engineer I at Progyny, Inc.', 'Progyny, Inc.', '[{"company":"Progyny, Inc.","company_id":"progyny","industry":"Hospital & Health Care","location":"New York, United States","positions":[{"description":"I will be helping Progyny to refine their current infrastructure and processes. I will be helping Progyny to refine their current infrastructure and processes.","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Progyny, Inc.","title":"Sr. Devops Engineer I"}],"url":"https://www.linkedin.com/company/progyny"}]', '["William Sankey “Mark is a rare talent. His wide breadth of technical skills and constant thirst for learning new skills makes him a superstar when dealing with hardware infrastructure as well as newer cloud technologies. He also is knowledgeable enough across domains to function as a pretty nifty fullstack developer. Aside from the technical proficiencies, Mark possess excellent communication skills and business acumen. This allows him to bridge multiple worlds--operations, technology, and business strategy--in a fashion you don\'t typically see.”","Dave L. “Mark\'s not only a great person, but knows IT Systems as well as anyone and has some of the most innovative ideas”"]']
User: ['Tony Conaway', 'Experienced Director Of Information Technology with a demonstrated history of working in the hospital & health care industry. Skilled in IT Strategy, Management, Software Documentation, Healthcare, and Training. Strong information technology professional.', 'Vice President Information Technology at BHI SENIOR LIVING, INC.', 'BHI SENIOR LIVING, INC.', '[{"company":"BHI SENIOR LIVING, INC.","company_id":"bhi-senior-living-inc.","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"BHI SENIOR LIVING, INC.","title":"Vice President Information Technology"},{"description":"","duration":"Feb 2016 Jan 2021 5 years","duration_short":"5 years","end_date":"Jan 2021","start_date":"Feb 2016","subtitle":"BHI SENIOR LIVING, INC.","title":"Director, Information Technology"}],"url":"https://www.linkedin.com/company/bhi-senior-living-inc."},{"company":"BHI Senior Living","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2016 Feb 2016 2 months","duration_short":"2 months","end_date":"Feb 2016","start_date":"Jan 2016","subtitle":"BHI Senior Living","title":"Information Technology Manager"},{"description":"Network and Systems Administrator","duration":"Jul 2012 Jan 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2016","start_date":"Jul 2012","subtitle":"BHI Senior Living","title":"Network Administrator"}],"url":""},{"company":"Riverview Hospital","company_id":"riverview-hospital","location":null,"positions":[{"description":"","duration":"Dec 2011 Aug 2012 9 months","duration_short":"9 months","end_date":"Aug 2012","start_date":"Dec 2011","subtitle":"Riverview Hospital","title":"RMG Support"},{"description":"","duration":"Oct 2007 Dec 2011 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2011","start_date":"Oct 2007","subtitle":"Riverview Hospital","title":"Help Desk"}],"url":"https://www.linkedin.com/company/riverview-hospital"},{"company":"CCR Voice and Data","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"Help desk consultant to Riverview Hospital Help desk consultant to Riverview Hospital","duration":"Dec 2006 Oct 2007 11 months","duration_short":"11 months","end_date":"Oct 2007","start_date":"Dec 2006","subtitle":"CCR Voice and Data","title":"Consultant"}],"url":""},{"company":"Eli Lilly","company_id":"eli-lilly-and-company","location":"","positions":[{"description":"Resposible for global infrastructure performance monitoring (trending, bandwidth utilization, etc). Performed Duties as security advisor for the enterprise team and tasked with documenting and flowing duties including policy and procedure. Resposible for global infrastructure performance monitoring (trending, bandwidth utilization, etc). Performed Duties as security advisor for the enterprise team and tasked with documenting and flowing duties including policy and procedure.","duration":"Jul 2000 Jun 2005 5 years","duration_short":"5 years","end_date":"Jun 2005","start_date":"Jul 2000","subtitle":"Eli Lilly","title":"Systems Analyst / Business Integrator"}],"url":"https://www.linkedin.com/company/eli-lilly-and-company"},{"company":"Avetel","company_id":"avetel","location":"","positions":[{"description":"I have assisted in network discovery, which lead to installing and configuring Routers, Switches, and Hubs. I have worked with Cisco, Bay Networks and 3Com equipment. I have assisted in network discovery, which lead to installing and configuring Routers, Switches, and Hubs. I have worked with Cisco, Bay Networks and 3Com equipment.","duration":"Jun 1998 Jun 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2000","start_date":"Jun 1998","subtitle":"Avetel","title":"Consultant"}],"url":"https://www.linkedin.com/company/avetel"}]', '["Clifford Blackwell “I worked with Tony while at Riverview Hospital. I have called him numerous times and he always had time to assist no matter how small or large the problem was. It was a pleasure working with Tony. He will make a great asset to any company. Thanks Tony for all your help.”","Brian Byrne “Tony is an accomplished technologist and task oriented person. He pays attention to detail and can drive a project to completion to meet its goals. Tony is easy to relate to and has a positive attitude. He is great to work with in a team setting as well. Tony is open to new ideas and ways of doing things. He thinks about the problem as a whole and can understand problems that affect multiple groups and customers.”"]']### Assistant: The agent's job is to provide technology consulting services to healthcare organizations, and today the user is reaching out to the agent because they need assistance in refining their current IT infrastructure and processes.
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### Human: Agent: ['Michelle K.', 'I started Feeding Reader, a website and mobile app, to make the search process for books easier. Feeding Reader is a tool that provides a contactless way for your customers to preview pages inside a book before buying. Physical pages are made available online that can be clicked through to understand an author’s style. This increases sales in your bookstore as users know what they’re getting before they buy.michelle@feedingreader.comhttps://www.feedingreader.comhttps://blog.feedingreader.com', 'Feedingreader.com Founder | Our software lets your customers preview your books online before they buy', 'Feeding Reader', '[{"company":"Feeding Reader","company_id":"feedingreader","industry":"E-Learning","location":"Los Angeles Metropolitan Area","positions":[{"description":"Feeding Reader is a web based company that provides a user friendly way to search for books and discover new titles by interest area. From anywhere in the world, peek inside picture books to see the illustrations and gauge reading level. Read full pages of your favorite novel before committing to buying.https://www.feedingreader.com/ Feeding Reader is a web based company that provides a user friendly way to search for books and discover new titles by interest area. From anywhere in the world, peek inside picture books to see the illustrations and gauge reading level. Read full pages of your favorite novel before committing to buying.https://www.feedingreader.com/","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Feeding Reader","title":"Founder"}],"url":"https://www.linkedin.com/company/feedingreader"},{"company":"GSA","company_id":"gsa","location":"","positions":[{"description":"","duration":"Mar 2020 May 2020 3 months","duration_short":"3 months","end_date":"May 2020","start_date":"Mar 2020","subtitle":"GSA","title":"Senior Software Engineer GS-15"}],"url":"https://www.linkedin.com/company/gsa"},{"company":"Self Employed","company_id":"indpendent-contractor","location":"","positions":[{"description":"While caring for my kids, I developed a variety of web apps from personal interest. During this time, I visited the library frequently with them for storytime and book browsing. This is where the idea for Feeding Reader was born. While caring for my kids, I developed a variety of web apps from personal interest. During this time, I visited the library frequently with them for storytime and book browsing. This is where the idea for Feeding Reader was born.","duration":"Jan 2016 Mar 2020 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2020","start_date":"Jan 2016","subtitle":"Self Employed","title":"Senior Full Stack Engineer"}],"url":"https://www.linkedin.com/company/indpendent-contractor"},{"company":"Euclid Analytics, Inc.","company_id":"euclid-analytics-inc.","location":"San Francisco, California, United States","positions":[{"description":"Built interactive dashboard displays to help retail store chain managers visualize customer shopper behavior such as line wait times, visit bounce rate, and individual store data Built interactive dashboard displays to help retail store chain managers visualize customer shopper behavior such as line wait times, visit bounce rate, and individual store data","duration":"Oct 2014 Nov 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2015","start_date":"Oct 2014","subtitle":"Euclid Analytics, Inc.","title":"Senior Frontend Software Engineer"}],"url":"https://www.linkedin.com/company/euclid-analytics-inc."},{"company":"Intuit","company_id":"intuit","location":"Menlo Park, California, United States","positions":[{"description":"Member of the Small Business Marketing Team which is responsible for the marketing pages for Quickbooks, Payroll, and other properties Member of the Small Business Marketing Team which is responsible for the marketing pages for Quickbooks, Payroll, and other properties","duration":"Mar 2012 Oct 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2014","start_date":"Mar 2012","subtitle":"Intuit","title":"Frontend Software Engineer"}],"url":"https://www.linkedin.com/company/intuit"},{"company":"Sheyna, Inc.","company_id":"sheyna-inc.","location":"Palo Alto, California, United States","positions":[{"description":"Do it yourself jewelry startup. Jewelry was designed by our end users via an interactive web based tool, made in India, and the product was shipped worldwide. I worked on the checkout flow, user shopping cart, item details page, and integration with payment processor. Built the subscription feature which delivered a monthly box of jewelry. Do it yourself jewelry startup. Jewelry was designed by our end users via an interactive web based tool, made in India, and the product was shipped worldwide. I worked on the checkout flow, user shopping cart, item details page, and integration with payment processor. Built the subscription feature which delivered a monthly box of jewelry.","duration":"Jan 2011 Feb 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2012","start_date":"Jan 2011","subtitle":"Sheyna, Inc.","title":"Lead Frontend Engineer"}],"url":"https://www.linkedin.com/company/sheyna-inc."},{"company":"RAND Corporation","company_id":"rand-corporation","location":"","positions":[{"description":"Created a website for visualizing tradeoffs in IT demand Created a website for visualizing tradeoffs in IT demand","duration":"Nov 2008 Oct 2009 1 year","duration_short":"1 year","end_date":"Oct 2009","start_date":"Nov 2008","subtitle":"RAND Corporation","title":"Programming Analyst"}],"url":"https://www.linkedin.com/company/rand-corporation"},{"company":"Lockheed Martin","company_id":"lockheed-martin","location":"Sunnyvale, California, United States","positions":[{"description":"Tracking algorithms and augmented/virtual reality in the Advanced Technology Center. Modeling and simulation in the Business Development Team. Tracking algorithms and augmented/virtual reality in the Advanced Technology Center. Modeling and simulation in the Business Development Team.","duration":"Jun 2002 Nov 2008 6 years 6 months","duration_short":"6 years 6 months","end_date":"Nov 2008","start_date":"Jun 2002","subtitle":"Lockheed Martin","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/lockheed-martin"}]', '["Thien Vo “Michelle is an excellent engineer. We were on the same scrum team and she was helpful to other team members and also open to new ideas. A true team player. It was a pleasure to work with her and I give a very high recommendation.”","LinkedIn User “I worked with Michelle on critical projects at Intuit. She is very strong technically, quick at learning new technologies and implementing it under tight timelines. She is a great team player. She patiently explained technical intricacies to other team members. This helped the team in delivering high quality products. Michelle will be an asset to any team.”","Patricia Ng “Michelle is a great partner to work with. She has a great can-do attitude and has amazing work ethic. She brings a consumer perspective to her work, and a great collaborator on our products.”","Edward B. Rockower “Michelle and I worked together on an Internal Research Project that was quite challenging. She rapidly came up to speed on a very large, complex Monte Carlo Simulation, giving excellent briefings to our team as well as to our internal sponosr/customer. She was extremely effective in helping me, personally, think through the Operations Analysis aspects and MATLAB modeling of parts of the complex systems interactions. We had a very effective working relationship, and I recommend her very highly.”","LinkedIn User “Michelle worked for me for about a year on the implementation and testing of advanced algorithms. She is a quick learner and isn\'t afraid to ask questions. She is detail-oriented, thoroughly testing her code with unit tests, and is smart and easy to work with.”"]']
User: ['Emily Barthol', 'Event Professional with varied background including team management, human resources, and finance.', "Sales Manager, Grocery Direct at Jeni's Splendid Ice Creams", "Jeni's Splendid Ice Creams", '[{"company":"Jeni\'s Splendid Ice Creams","company_id":"jenisicecreams","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Sales Manager, Grocery Direct"},{"description":"","duration":"Mar 2020 Dec 2020 10 months","duration_short":"10 months","end_date":"Dec 2020","start_date":"Mar 2020","subtitle":"Jeni\'s Splendid Ice Creams","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/jenisicecreams"},{"company":"Jorgensen Farms","company_id":"jorgensen-farms-llc","location":"Columbus, Ohio Area","positions":[{"description":"CUSTOMER SERVICE Greet guests, handle inquiries, and provide informative, fun facility toursFacilitate event sales by communicating with all prospective special event clients via email, by phone, and in person to explain venue services and guide clients through the contract processOFFICE MANAGEMENTMaintain cleanliness of and facilitate maintenance for guest spaces and kitchenManage procurement and inventory for office and telecommunication suppliesAdministrate in-house event software and GSuite for office staffHandle timely invoicing for approximately 200 event clients annuallyUtilize QuickBooks for managing bookkeeping data and Accounts PayableHUMAN RESOURCESRecruiting, interviewing, writing job descriptions and employee orientationOngoing employee support and file maintenance for 65 staff membersAdministrate and troubleshoot timekeeping and payroll systemsCreate and analyze labor reportsDevelop and distribute company policies with CEO and legal counselCollaborate with team members to evaluate processes and complete projects","duration":"Jul 2014 Mar 2020 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2020","start_date":"Jul 2014","subtitle":"Jorgensen Farms","title":"Office Manager"}],"url":"https://www.linkedin.com/company/jorgensen-farms-llc"},{"company":"NorthPointe Hotel and Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Collaborating with clients and NorthPointe\'s Event Team to create and execute amazing onsite weddings and special events!My position involved leading a team of professional servers and bartenders to carry out event orders; creating and communicating team member schedules; coordinating with other departments to ensure proper event preparation and execution; conducting employee reviews; developing and implementing employee training and on-boarding processes; and interviewing and hiring team members.","duration":"Apr 2013 Jul 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2014","start_date":"Apr 2013","subtitle":"NorthPointe Hotel and Conference Center","title":"Catering Events Manager"}],"url":""},{"company":"NorthPointe Hotel & Conference Center","company_id":null,"location":"Lewis Center, Ohio","positions":[{"description":"Assisting the Catering Department with planning and execution of onsite weddings and social events Assisting the Catering Department with planning and execution of onsite weddings and social events","duration":"Aug 2012 Apr 2013 9 months","duration_short":"9 months","end_date":"Apr 2013","start_date":"Aug 2012","subtitle":"NorthPointe Hotel & Conference Center","title":"Catering Sales Coordinator"}],"url":""},{"company":"Aramark","company_id":null,"location":"Greater Columbus Convention Center","positions":[{"description":"","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Aramark","title":"Hospitality Intern"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Macy\'s","title":"Gift Registry Consultant"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Snowville Creamery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Mar 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2012","start_date":"Oct 2010","subtitle":"Snowville Creamery","title":"Member of Tasting Team"}],"url":""},{"company":"Courtyard by Marriott at the Columbus Airport","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Courtyard by Marriott at the Columbus Airport","title":"Sales Intern"}],"url":""},{"company":"MassMutual and Lehigh Valley Financial Groups","company_id":"massmutual-greater-philadelphia","location":"Center Valley, PA","positions":[{"description":"","duration":"Jan 2008 Aug 2010 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2010","start_date":"Jan 2008","subtitle":"MassMutual and Lehigh Valley Financial Groups","title":"Financial Advisor"}],"url":"https://www.linkedin.com/company/massmutual-greater-philadelphia"},{"company":"Quilter\'s Paradise","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2000 Dec 2007 8 years","duration_short":"8 years","end_date":"Dec 2007","start_date":"Jan 2000","subtitle":"Quilter\'s Paradise","title":"Technical Assistant"}],"url":""},{"company":"Lehigh University","company_id":"lehigh-university","location":"","positions":[{"description":"","duration":"Sep 2005 Jul 2006 11 months","duration_short":"11 months","end_date":"Jul 2006","start_date":"Sep 2005","subtitle":"Lehigh University","title":"Research Assistant, Psychology Department"}],"url":"https://www.linkedin.com/company/lehigh-university"},{"company":"Halsey Farm","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2000 Apr 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2005","start_date":"Apr 2000","subtitle":"Halsey Farm","title":"Sales Associate"}],"url":""}]', '["Dr. Nicole Muschett, DC “Emily is very good at what she does. She took time to explian everything over and over again until we got it. She also checks up on us to make sure there are no questions and to see that we are on track. I would highly recommend her as a financila planner.”","Sarah Bombard “Emily is patient, thorough in her research, and dedicated to finding the right financial services for her clients. I\'m always impressed by her willingness to learn, as well as her passion for having the product match the need.”"]']### Assistant: The agent's job is to provide a contactless way for customers to preview books before buying, and today the user is reaching out to the agent because they need assistance in implementing the Feeding Reader tool for their bookstore.
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### Human: Agent: ['Leilani Powers', 'Problem solver extraordinaire.', 'Realtor® w/ Works Real Estate', 'Works Real Estate', '[{"company":"Works Real Estate","company_id":"works-real-estate","industry":"Leasing Real Estate","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Works Real Estate","title":"Realtor®"}],"url":"https://www.linkedin.com/company/works-real-estate"},{"company":"Turner Team Inc. at Lovejoy Real Estate","company_id":"turnerteaminc","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Dec 2020 Feb 2022 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2022","start_date":"Dec 2020","subtitle":"Turner Team Inc. at Lovejoy Real Estate","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/turnerteaminc"},{"company":"Nike","company_id":"nike","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Oct 2019 Sep 2020 1 year","duration_short":"1 year","end_date":"Sep 2020","start_date":"Oct 2019","subtitle":"Nike","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Vestas","company_id":"vestas","location":null,"positions":[{"description":"","duration":"Apr 2017 Apr 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2019","start_date":"Apr 2017","subtitle":"Vestas","title":"Operations Manager"},{"description":"","duration":"Mar 2016 Apr 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2017","start_date":"Mar 2016","subtitle":"Vestas","title":"After Market Sales Professional"},{"description":"","duration":"Mar 2015 Mar 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2016","start_date":"Mar 2015","subtitle":"Vestas","title":"Recruiting Coordinator"}],"url":"https://www.linkedin.com/company/vestas"},{"company":"Nike","company_id":"nike","location":"Beaverton, Oregon","positions":[{"description":"","duration":"Jun 2013 Jun 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2015","start_date":"Jun 2013","subtitle":"Nike","title":"Athlete | Sales Associate"}],"url":"https://www.linkedin.com/company/nike"},{"company":"FMYI","company_id":"grouptrail","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Dec 2013 Apr 2014 5 months","duration_short":"5 months","end_date":"Apr 2014","start_date":"Dec 2013","subtitle":"FMYI","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/grouptrail"},{"company":"Southeast University","company_id":null,"location":"Shanghai City, China","positions":[{"description":"","duration":"Jun 2013 Jun 2013 1 month","duration_short":"1 month","end_date":"Jun 2013","start_date":"Jun 2013","subtitle":"Southeast University","title":"Doing Business in China | Travel Course"}],"url":""},{"company":"Pacific University","company_id":"pacific-university","location":null,"positions":[{"description":"","duration":"Sep 2009 May 2013 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2013","start_date":"Sep 2009","subtitle":"Pacific University","title":"Marketing & Communications Assistant"},{"description":"","duration":"Sep 2011 Sep 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2012","start_date":"Sep 2011","subtitle":"Pacific University","title":"Public Relations Assistant"}],"url":"https://www.linkedin.com/company/pacific-university"}]', '["Logan McCollum “Leilani joined our recruiting team as a Coordinator, and immediately jumped in and owned her role. She came with no previous experience, but learned our systems and processes quickly, making her value apparent within a very short time. Her personality and upbeat attitude made her a great coworker, and they served her well when dealing with challenging hiring managers (and recruiters)! Leilani was organized, and brought excellent communication skills, that were essential for that position. If our team needed support, Leilani was easy to count on. Her professional growth (after that role) into other functional areas shows her ability to adapt to new and challenging environments, which I would expect her to do in any role she pursues! ”","Chandler Nelsen “Leilani always went above and beyond with whatever task was given to her. She is a team player, hardworking, and genuine. One of the first things I admired about her work ethic was her strong leadership qualities paired with her organizational skills. ”"]']
User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to build customer relationships, and today the agent is reaching out to the user because they need to discuss potential real estate opportunities in San Jose, California.
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### Human: Agent: ['Stephen Janosik', 'SENIOR INFORMATION TECHNOLOGY MANAGER | IT EXECUTIVE | DIRECTOR OF ITI am a Senior Information Technology Manager with 20+ years of achievement delivering IT-enabled business solutions that optimize performance and efficiency for companies across multiple industries. I am particularly strong in partnering with executives and stakeholders to identify areas where IT solutions can reduce the Total Cost of Ownership (TCO), improve productivity and yield a high ROI on the IT investment.Equally strong in managing onshore/offshore teams and equipping them with best practice tools, techniques and methodologies that reduce cycle times, improve productivity and internal/external customer satisfaction.I have led build-outs of domestic and overseas offices. Integrated IT operations following international mergers/acquisitions and divestitures and delivered hundreds of thousands in reduced costs through savvy IT management.MY CORE COMPETENCIES INCLUDE:- IT Leadership - Business Technology - IT Infrastructure Management- Software/Application Development - Systems Development- IT Portfolio Management - Technology Architecture - Service Delivery - IT Assessments - Program/Project Management - Process Improvement - Team Leadership', 'Information Technology Manager ◆ IT Executive ◆ Director of IT', 'Gates-Cole Insurance', '[{"company":"Gates-Cole Insurance","company_id":"gates-cole-insurance","industry":"Insurance","location":"New Hartford, NY","positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Gates-Cole Insurance","title":"Information Technology Manager"}],"url":"https://www.linkedin.com/company/gates-cole-insurance"},{"company":"Interface Solutions Inc.","company_id":"interface-solutions-inc-","location":"Fulton, NY","positions":[{"description":"Developed and implemented IT solutions to improve performance, efficiency, and capability for this $200M global materials manufacturer with 10 global facilities. Engaged senior executives to define business needs, developed IT strategy and implementation plan, and aligned IT initiatives with broader goals of growth, profitability, and productivity. Drove enterprise-wide projects, steering work from requirements analysis to completion. Administered IT infrastructure, systems, and applications in a 24x7x365 environment. Led 10-member multinational teams, oversaw $2.5M annual budget, and aligned staff behind common goals for $200K+ projects.Helped establish technology roadmap and introduced best-practice processes and methodologies to the IT team resulting in reduced costs and cycle times.SAMPLE PROJECT / INITIATIVES * Led IT build-out for multiple sites in Lancaster, PA, opened Shanghai office and migrated France office.* Insourced all IT management, financial, administrative, and telecommunications work resulting in elimination of costly vendor fees. * Facilitated mergers/acquisitions and divestitures, quickly integrating IT systems and processes. * Deployed high availability solutions across multiple systems, including ERP, mail, file and print, DNS, and DCHP; exceeded yearly 99.9% uptime for ERP System. * Outsourced mobility and VPN solutions for 75+ users resulting in growing employee productivity and satisfaction and cutting trouble calls by 40%.* Reduced the Total Cost of Ownership (TCO) by migrating physical servers and local data storage to SAN technologies and server virtualization,.","duration":"1998 2014 16 years","duration_short":"16 years","end_date":"2014","start_date":"1998","subtitle":"Interface Solutions Inc.","title":"IT Executive ◆ Manager of Information Systems and Services"}],"url":"https://www.linkedin.com/company/interface-solutions-inc-"},{"company":"Paul deLima Coffee Co.","company_id":null,"location":"Cicero, New York","positions":[{"description":"Led numerous initiatives including designing new data center infrastructure, deploying new networks, hardware and software and managing IT support. Led numerous initiatives including designing new data center infrastructure, deploying new networks, hardware and software and managing IT support.","duration":"1989 1998 9 years","duration_short":"9 years","end_date":"1998","start_date":"1989","subtitle":"Paul deLima Coffee Co.","title":"IT Executive ◆ Information Systems Manager"}],"url":""}]', '["Alexandra Kavoulakis “Steve is an extremely versatile IT executive who manages to make things work under tight constraints. He combines perseverance and ingenuity to initially make things work and then to make them work well. His patience and ability to deal with the non-IT world are two of his most valuable assets. He can lead, teach, adapt, and all the while maintain a sense of humor. I thoroughly enjoyed having such a wonderful co-worker and learned a lot from him in the process. ”","Margaret Luttinger “Steve makes getting through IT growth and transition challenges actually enjoyable - which they usually aren\'t. He is an effective moderator of discussions around needs, focuses on the project at hand all the while teaching those outside the function so to improve their knowledge and to help them better think through their needs. He has been stretched to accommodate substantial changes that come with acquisitions and mergers without allowing for disruptions across broad geographies, functions, divisions. He is everything we try to train into people about what being an accountable and collaborative team member is and how he keeps it together, forges such positive relationships and gets it done with such a small staff - amazing.”"]']
User: ['Pete Laird', 'Installed and maintained F-16 flight simulators. Experience in high speed manufacturing maintenance including mechanical, electrical, electronics, controls, pnuematics, hydraulics, blow molding, welding, and PLCs.Managed maintenance and operations including facilities maintenance. Expert utilizing several computerized maintenance management systems.My goal is to manage operations or maintenance to improve operating efficiencies and profits for a great company.Specialties: Maintaining High Speed Production Equipment, Facilities Maintenance, Team Buiding, Budget Management, Maintenance Management, Operations Management.', 'Currently driving for PTL Trucking', 'Paschal Truck Line', '[{"company":"Paschal Truck Line","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Paschal Truck Line","title":"OTR Driver"}],"url":""},{"company":"Swift/ Central Trucking","company_id":null,"location":"Decatur, Georgia","positions":[{"description":"Serving the southeast region Serving the southeast region","duration":"Aug 2014 Jan 2015 6 months","duration_short":"6 months","end_date":"Jan 2015","start_date":"Aug 2014","subtitle":"Swift/ Central Trucking","title":"Driver"}],"url":""},{"company":"De Wafel Bakkers","company_id":null,"location":"McDonough, Georgia","positions":[{"description":"Perform routine electrical, electronic, and mechanical line down and preventive maintenance. Perform routine electrical, electronic, and mechanical line down and preventive maintenance.","duration":"Nov 2012 Jan 2013 3 months","duration_short":"3 months","end_date":"Jan 2013","start_date":"Nov 2012","subtitle":"De Wafel Bakkers","title":"Elecro Mechanical Technician (Temporary with Hire Dynamics)"}],"url":""},{"company":"Schwans","company_id":"schwans-company","location":"Atlanta, GA","positions":[{"description":"Downtime analysis and reporting. Planning and scheduling corrective and preventive maintenance. Converted CMMS from MP2 to SAP PM. Created equipment and PM upload files for conversion. Downtime analysis and reporting. Planning and scheduling corrective and preventive maintenance. Converted CMMS from MP2 to SAP PM. Created equipment and PM upload files for conversion.","duration":"May 2009 Sep 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2011","start_date":"May 2009","subtitle":"Schwans","title":"Planner/Scheduler"}],"url":"https://www.linkedin.com/company/schwans-company"},{"company":"Zep","company_id":null,"location":"","positions":[{"description":"Supervised production and maintenance in the Aerosols facility. Supervised production and maintenance in the Aerosols facility.","duration":"Sep 2006 May 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2008","start_date":"Sep 2006","subtitle":"Zep","title":"Production/ Maintenance Supervisor"}],"url":""},{"company":"Jacobson","company_id":null,"location":"","positions":[{"description":"Managed maintenance and the installation of new production lines. Installed, set up data base and conducted training on new MP2 CMMS. Managed maintenance and the installation of new production lines. Installed, set up data base and conducted training on new MP2 CMMS.","duration":"Feb 2006 Sep 2006 8 months","duration_short":"8 months","end_date":"Sep 2006","start_date":"Feb 2006","subtitle":"Jacobson","title":"Maintenance Manager"}],"url":""},{"company":"JC Penney","company_id":"jcpenney","location":"","positions":[{"description":"Managed maintenance, sanitation, and the facility for the distribution center in Lakeland, Florida. Managed maintenance, sanitation, and the facility for the distribution center in Lakeland, Florida.","duration":"Feb 2004 Feb 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2006","start_date":"Feb 2004","subtitle":"JC Penney","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/jcpenney"},{"company":"KIK Custom Products","company_id":"kik-consumer-products","location":"","positions":[{"description":"Managed maintenance. Planned and scheduled maintenance for 3 production lines and 6 Uniloy blow molders. Managed maintenance. Planned and scheduled maintenance for 3 production lines and 6 Uniloy blow molders.","duration":"Oct 2002 Sep 2004 2 years","duration_short":"2 years","end_date":"Sep 2004","start_date":"Oct 2002","subtitle":"KIK Custom Products","title":"Maintenance Manager"}],"url":"https://www.linkedin.com/company/kik-consumer-products"},{"company":"Clorox","company_id":"the-clorox-company","location":"","positions":[{"description":"PM Mechanic for the bottle Blow Molding Department. Shift Supervisor in the Bleach Filling Department. Production/ Maintenance Manager in the Bleach Filling Department. PM Mechanic for the bottle Blow Molding Department. Shift Supervisor in the Bleach Filling Department. Production/ Maintenance Manager in the Bleach Filling Department.","duration":"Jun 1998 Feb 2002 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2002","start_date":"Jun 1998","subtitle":"Clorox","title":"Production/ Maintenance Manager"}],"url":"https://www.linkedin.com/company/the-clorox-company"}]', '["Shane Beavers “Pete was a supervisor in one of my production units. He was a very hands on, technically oriented supervisor. I observed quick action and timely resolution of issues. He was assertive and did not shy away from challenges in his role.”","Robert Pelletier “Pete is a hard working, conscientious employee who takes a lot of pride and passion in his work. He is particularly effective at engaging an hourly workforce and building relationships that foster good teamwork and in turn results. Pete is able to work with a diverse group of people to achieve common goals. He executes well and has a good mechanical knowledge base. He will be an asset to his next employer in a production or maintenance management role”"]']### Assistant: The agent's job is to provide consultation and solutions for optimizing IT operations and reducing costs, while the user is reaching out to the agent because they need assistance in improving operating efficiencies and profits for their company's high-speed production equipment and facilities maintenance.
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### Human: Agent: ['Rob Nebeker', 'Embedded systems developer and team leader with expertise in hardware abstraction (BSP), networking and databases.Specialties: C/C++, Assembly Languages (ARM, PPC, x86), Hardware Abstraction, Modularity, High-Speed Serial Links, RTOS (Integrity/VelOSity, vxWorks)', 'Software Engineer at HP (ProCurve)', 'Hewlett-Packard', '[{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","industry":"Information Technology and Services","location":"","positions":[{"description":"Embedded software development and systems design. Hardware abstraction and board support package development for ARM, Power PC and x86 processors. Control development for High-Speed Serial Links.","duration":"Jun 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Jun 2006","subtitle":"Hewlett-Packard","title":"Software Design Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"California Department of Education","company_id":"cadepted","location":"","positions":[{"description":"Database design and maintenance. Data preparation using MS Access and SQL.","duration":"Jan 2005 Jun 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2006","start_date":"Jan 2005","subtitle":"California Department of Education","title":"Student Assistant"}],"url":"https://www.linkedin.com/company/cadepted"},{"company":"California Department of Education","company_id":"cadepted","location":"","positions":[{"description":"Database design and maintenance. Database conversion using MS Access and FileMaker Pro. Data preparation using MS Access.","duration":"May 2003 Feb 2004 10 months","duration_short":"10 months","end_date":"Feb 2004","start_date":"May 2003","subtitle":"California Department of Education","title":"Student Assistant"}],"url":"https://www.linkedin.com/company/cadepted"}]', '["“I had the pleasure of helping Rob come up to speed when he first hired on to HP. I quickly found that he is an intelligent, thoughtful and extremely capable engineer. Since then, I have worked with him on several projects and I can honestly say that he would be my very first choice to collaborate with on future projects as well. Rob is someone I can always count on.”","“It is a sincere pleasure working with Rob as his technical knowledge, attention to detail, flexibility, and communication skills are exceptional. He is a strong team player and a valuable asset to the R&D lab. I would highly recommend him as a skilled embedded software development engineer with a very bright future.”"]']
User: ['Mark Koenig', 'Experienced Software Designer with a demonstrated history of working in the information technology and services industry. Skilled in Scalability, Storage Area Network (SAN), Performance Tuning, Server Architecture, and Enterprise Software. Strong engineering professional graduated from Contra Costa Community College.', '30+ yrs in Supercomputing, data center specialist, problem solving specialist', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Retired","title":"Retired"}],"url":""}]', '["Dexter Smith “Mark Koenig is one of our strongest Research and Development team members. He strives to make our automated processes better. His knowledge and experience in scripting and coding is a major benefit for our organization.”","Kirby Collins “Mark applies innovation and pragmatism to any problem. He creates solutions that are useful not only to his own team but to other organizations and customers as well.”"]']### Assistant: The agent's job is to provide technical consultation and support, and today, the agent is reaching out to the user because they need assistance with optimizing server performance and scalability in their enterprise software.
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### Human: Agent: ['Sean Stanford', 'Seasoned marketing professional with an established track record of building campaigns that engage consumers and deliver measurable results, with a focus on the national fundraising space. Increasing levels of experience into the product ownership of eCommerce and mobile app platforms, with work spanning key product ownership functions such as requirements gathering and analysis, critical feature identification, writing user stories, risk mitigation, and product road mapping. Collaborative and able to lead teams to deliver work in alignment with business objectives. Additional expertise areas include Marketing Management, Customer Relationship Management (CRM), Event Management, Team Building, and Organizational Leadership, which is built upon formal studies in Business Administration from California State University Fullerton.', 'Manager, Technical Business Analysts at Lev', 'Lev', '[{"company":"Lev","company_id":"lifeatlev","industry":"Information Technology and Services","location":"","positions":[{"description":"Lev, a Cognizant Company, is the most influential marketing-focused Salesforce consultancy in the world. My focus is growing and maturing the technical business analysis practice. We drive client success by defining the \\"what\\" and solving those everyday problems through technology and business transformation. Lev, a Cognizant Company, is the most influential marketing-focused Salesforce consultancy in the world. My focus is growing and maturing the technical business analysis practice. We drive client success by defining the \\"what\\" and solving those everyday problems through technology and business transformation.","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Lev","title":"Manager, Technical Business Analysts"}],"url":"https://www.linkedin.com/company/lifeatlev"},{"company":"Weaver Fundraising","company_id":"weaver-fundraising","location":null,"positions":[{"description":"Lead the daily work of a team comprising 5-7 FTEs and 10-15 seasonal staff members. Product Owner for the Trail\'s End app with responsibility over requirements gathering, writing user stories, and overseeing QA testing processes in collaboration with internal and external stakeholders. Guide the go-to-market strategy and monetization plan to evolve the Trail\'s End fundraising platform into a white-label SaaS product for our CPG partners. Notable Accomplishments: O Revised overall eCommerce strategy, enabling an increase in AOV by 13%. O Designed a subscription program that is projected to increase annual eCommerce revenue by 25%+.","duration":"Nov 2020 Aug 2021 10 months","duration_short":"10 months","end_date":"Aug 2021","start_date":"Nov 2020","subtitle":"Weaver Fundraising","title":"Marketing Director"},{"description":"Managed a team of subject matter experts to implement a brand style guide in addition to overall consumer communication strategy along with 4 seasonal social moderators to deliver consistent, on-brand customer interactions to 25k+ users on Facebook, Instagram, and Twitter. Successfully implemented Pendo to track user metrics and provide eCommerce conversion insights, developing user documentation to best leverage this resource.","duration":"Nov 2019 Nov 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2020","start_date":"Nov 2019","subtitle":"Weaver Fundraising","title":"Marketing Manager - Field & Digital"},{"description":"Managed all product components for the Trail\'s End platform, including gathering requirements, crafting user stories, determining key features, and designing product roadmaps. Oversaw the Trail\'s End volunteer training program with the goal to train and retain volunteers that resulted in an 11% revenue growth. Notable Accomplishments | O Realized a 2020 94% attachment rate by enhancing the Trail\'s End Rewards youth incentive program. O Increased social engagement with fundraising participants to 3,500 daily engagements.","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Weaver Fundraising","title":"Marketing Manager - Field"},{"description":"Built the digital transformation strategy for Trail\'s End including development and launch of a mobile application, website reimagining, youth incentive program and volunteer engagement.","duration":"Feb 2018 Mar 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2019","start_date":"Feb 2018","subtitle":"Weaver Fundraising","title":"Strategic Advisor"}],"url":"https://www.linkedin.com/company/weaver-fundraising"},{"company":"10 SPEC, INC","company_id":null,"location":"Orange, CA","positions":[{"description":"Led the sales and marketing strategy for a family-owned company, providing guidance that enabled meeting or exceeding revenue goals for 7 consecutive years. Engaged with outside creative agencies to develop brand guidelines, email content/campaigns, and printed marketing materials. Directed all operational functions for the company including accounting, financial oversight, and product management. Led the sales and marketing strategy for a family-owned company, providing guidance that enabled meeting or exceeding revenue goals for 7 consecutive years. Engaged with outside creative agencies to develop brand guidelines, email content/campaigns, and printed marketing materials. Directed all operational functions for the company including accounting, financial oversight, and product management.","duration":"Nov 2011 Mar 2019 7 years 5 months","duration_short":"7 years 5 months","end_date":"Mar 2019","start_date":"Nov 2011","subtitle":"10 SPEC, INC","title":"Vice President, Sales & Marketing"}],"url":""},{"company":"Offsite Productions","company_id":null,"location":"Orange County, California, United States","positions":[{"description":"Founded a niche brand that provided mailboxes to homeowners associations, apartments, and residential contractors, building a team of 18 the delivered a high level of service to 10k homes annually. Successfully transitioned manufacturing from a third-party supplier to in-house production, enabling a 15% increase in overall profitability. Developed product lines that drove results including $1M in revenue in fist 12 months, with an increase to $2M within 2 years. Founded a niche brand that provided mailboxes to homeowners associations, apartments, and residential contractors, building a team of 18 the delivered a high level of service to 10k homes annually. Successfully transitioned manufacturing from a third-party supplier to in-house production, enabling a 15% increase in overall profitability. Developed product lines that drove results including $1M in revenue in fist 12 months, with an increase to $2M within 2 years.","duration":"Oct 2005 Oct 2011 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2011","start_date":"Oct 2005","subtitle":"Offsite Productions","title":"Founder"}],"url":""}]', '["Carly Blackwell “I\'ve had the pleasure of working with Sean for the last 3 years, reporting directly to him over the last year. Sean is always a positive and energetic leader, making sure that everyone on the team feels included, heard, and valued. He is always willing to help and grow the members on his team and truly appreciates the relationships he builds within an organization. His strategic approach to problem solving and excellent communication skills have been invaluable to our team over the years. Any company or team is lucky to have him!”","Megan McGuire “I would describe Sean as the glue that holds our marketing department together. I have had the pleasure of working with Sean at Weaver Fundraising for the last 2.5 years. Sean was able to quickly pivot his team and fundraising program to online during Covid, making a dramatic difference in the revenue achieved for the year. Sean is a fantastic leader, making sure all team members are heard, on board and headed in the same direction. Any employer would be lucky to have an asset like Sean.”"]']
User: ['Steven B. Hicks', 'Senior Engineer Lead of the elite Hardware Core team - a group of specialists in NetApp focused on platform (head) and storage (disk/shelf) troubleshooting. We provide support for diagnosing, reproducing, and fixing hardware issues. Troubleshoot protocols running on NetApp hardware to assist customer with problem isolation and resolution. - Mentor Junior engineers giving tactical advice and offering my experience in similar situations and getting them to consider their options. - Resolve Warranty, Top Enterprise and SupportEdge Premium customer problems via the telephone, the web or Autosupport. - Research customer issues in a timely manner and follow up directly with the customer with recommendations and action plans. - Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues. - Create new knowledgebase articles to capture new learning for reuse throughout the center. - Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to most quickly facilitate solutions for the customer. - Participate in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications. - Good written and verbal communication skills. - Good interpersonal communication and customer service skills are needed in order work successfully with customers in high stress and or ambiguous situations. - Basic understanding of the following protocols and applications: - TCP/IP - Networking - RAID - Hardware and enclosure services. - Strong aptitude for quickly learning new technologies and understanding how to utilize them in a customer facing environment. - Ability to follow standard engineering principles and practices. - Creative approach to problem solving.', 'Retired', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"Will considered working Tuesday thru Thursday on a part time basis. Will considered consulting work. Will considered working Tuesday thru Thursday on a part time basis. Will considered consulting work.","duration":"May 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2021","subtitle":"Retired","title":"Retired until I find something that Interest me."}],"url":""},{"company":"NetApp","company_id":"netapp","location":"NetApp RTP","positions":[{"description":"As a Leader of NetApp’s Premium Global Support Team in the Hardware vertical , I provide support for NetApp storage customer issues , including data collection, problem analysis, isolation, reproduction, analysis and customer management until issue resolution. • Interface with senior engineering resources to provide hardware/software solutions to complex customer issues.• Participate in technical communications within the Technical Support Engineering team to share best practices, learn about new technologies and complimentary storage applications• Create and update knowledge based articles to distribute information throughout the support center. • Provide case follow up to ensure root cause analysis is determined and processes enhanced where necessary.","duration":"May 2012 May 2021 9 years 1 month","duration_short":"9 years 1 month","end_date":"May 2021","start_date":"May 2012","subtitle":"NetApp","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"Country Club Technologies","company_id":null,"location":"","positions":[{"description":"Co-Developer on a golf training aid, the H3 Swing Trainer. The combination of the markings and the bend provide the user a unique ability to align their body and the club to a square starting position. The combination of features provides multiple sources of feedback to the user. Co-Developer on a golf training aid, the H3 Swing Trainer. The combination of the markings and the bend provide the user a unique ability to align their body and the club to a square starting position. The combination of features provides multiple sources of feedback to the user.","duration":"May 2005 May 2021 16 years 1 month","duration_short":"16 years 1 month","end_date":"May 2021","start_date":"May 2005","subtitle":"Country Club Technologies","title":"Co-Owner"}],"url":""},{"company":"Genband","company_id":"genband","location":"","positions":[{"description":"Responsible for the Genband MGC(Media Gateway Controller), GWC Software product design and support responsibilities along with customer interface duties to identify, fix and deliver software changes to address issues found on site. Second level software support and VOIP system issue analysis of customer issues with VOIP products. Extensive background in research and development of large integrated software systems, product and customer support. Duties included software development, technical product support, and technical customer support. Assisted in training and mentoring of new engineers in our offshore team in Istanbul, Turkey. Served as on-call prime to handle outage conditions on a rotating schedule. Worked with customers to troubleshoot issues and provide timely solutions. Responsible for providing software solutions to design teams to reduce time to deliver solutions to customers. Genband/Nortel Products: DMS 100, 200, 250, CS2000, CS2000, GWC TrunksProtocols: VoIP, ISUP, PRI, , Megaco/H.248, MGCP/TGCP, M3UA, Q764, Q767, Carrier VOIP, IUA, SCTPLanguages: C, C++, Pascal, PROTEL","duration":"Jun 2010 Dec 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2011","start_date":"Jun 2010","subtitle":"Genband","title":"Senior GPS Software Engineer"}],"url":"https://www.linkedin.com/company/genband"},{"company":"Nortel","company_id":"nortel-networks","location":"","positions":[{"description":"I provide expert-level technical support of Nortel\'s comprehensive, end-to-end VoIP Networks portfolio. Collaborate closely with Emergency Recovery support teams to manage and solve emergency situations ; resolve complex issues quickly. As a customer advocate, I also collaborate with Design, PLM and Systems Engineering to drive fixes & serviceability requirements into future releases and / or emerging products.I have a breadth of knowledge across different solutions & depth in specific areas of software, hardware & networking.. I also have extensive knowledge in call processing and maintenance in the Q764 TDM world as I held a design role in this area. Strong verbal & written communication skills plus excellent problem solving troubleshooting abilities and excellent interpersonal skills.","duration":"Jan 1992 Jun 2010 18 years 6 months","duration_short":"18 years 6 months","end_date":"Jun 2010","start_date":"Jan 1992","subtitle":"Nortel","title":"Senior VOIP Engineer"}],"url":"https://www.linkedin.com/company/nortel-networks"},{"company":"Thorndale Country Club","company_id":null,"location":"","positions":[{"description":"My term is over as a member of the board - As VP I helped developed and implemented a turnaround plan (5 year plan) for the Country Club resulting in a 44% increase in membership resulting in the renovation of facilities, golf course and equipment. Methodized entire organization structure to facilitate more efficient operation of club day to day operation to provide world class service. Implemented new processes and procedures to promote a friendly family environment. Personally recruited members of the board to create an dynamic group of diverse talented individuals with a common goal of rebuilding the club to a sound financial state.Served as Golf Committee Chair in which we increased Club tournament participation by 50%. Increased tournament revenue and tournament sponsorship by 100%. Created a Wednesday night league from scratch in which 35% of club golfers participated.","duration":"Jan 2006 Jan 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2009","start_date":"Jan 2006","subtitle":"Thorndale Country Club","title":"Vice President"}],"url":""}]', '["Terri Carpenter “While I worked with Steve, his focus was always to give the customer the best service possible. Steve is personable, engaged and dedicated, showing genuine interest to the customers and people around him. He is easy to work with and I would gladly work with him again.”","UFUK GURPINAR “I\'ve worked with Steve in many customer issues, and he always has been a role model for me in terms of responsiveness, dedication and accountability. When I became the manager of Netas GWC GPS team, Steve was one of the key senior engineers at RTP to help ramping up a team of 10 new hires in GPS team within a short period. The team achieved targets, engineers became productive in related products within a short time, and many of them are still working with us. The key to this success is the fruitful and respectful relationships built between teams, and definitely Steve had an outstanding impact while building this environment.”"]']### Assistant: The agent's job is to provide technical support and troubleshooting for hardware-related issues, while the user is reaching out to the agent because they need assistance with diagnosing and resolving a hardware problem on their NetApp storage system.
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### Human: Agent: ['Mike Byrnes', 'Always looking to have sincere, honest conversations about how we can make a difference together! Those open conversations are the backbone of effective sales enablement and effectiveness. Accomplished sales enablement leader with a proven ability to lead teams on pre-sales, sales,channel management and customer enablement. Deep experience and consistent successful track record of increasing sales effectiveness by building, managing, training, process and effective enablement of direct and channel sales teams. Holds the Certified Professional in Talent Development credential from the ATD Certification Institute. Respected, innate ability to create and grow strong teams and professional relationships. Experienced at creating learning events with results, fostering open communications and working relationships with all levels in a company.Interested in talking with individuals from companies that understand the positive impact a quality effectiveness team has on recruiting, productivity, employee retention, employee morale, customer satisfaction, and partner effectiveness. Areas of expertise:Sales Process/Methodology DevelopmentThe Challenger SaleSolution SellingCertified Miller Heiman Strategic and Conceptual Selling FacilitatorPre-sales process and executionStrategic PlanningMeasurement and MetricsDriving learning initiatives tied to corporate initiativesImplementing learning interventions that deliver resultsSales and Business Skills TrainingBuilding and leading strong, effective distributed teamsConsulting and creating effectiveness strategiesVoice of the Customer initiatives Vendor ManagementEmployee TrainingPartner TrainingCustomer Training', 'Enabling Sales Teams to sell more through engagement, fun, transparent, and thoughtful collaboration.', 'Alight Solutions', '[{"company":"Alight Solutions","company_id":"alightsolutions","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Alight Solutions","title":"Director, Sales Enablement & Effectiveness"}],"url":"https://www.linkedin.com/company/alightsolutions"},{"company":"Hamilton High School","company_id":null,"location":"Sussex, WI","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Jul 2016","subtitle":"Hamilton High School","title":"Percussion Instructor"}],"url":""},{"company":"Cornerstone OnDemand","company_id":"cornerstone-ondemand","location":"","positions":[{"description":"","duration":"Feb 2014 Mar 2020 6 years 2 months","duration_short":"6 years 2 months","end_date":"Mar 2020","start_date":"Feb 2014","subtitle":"Cornerstone OnDemand","title":"Global Sales Effectiveness"}],"url":"https://www.linkedin.com/company/cornerstone-ondemand"},{"company":"Joy Global","company_id":"joy-global","location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Oct 2011 May 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2014","start_date":"Oct 2011","subtitle":"Joy Global","title":"Learning & Development Manager, Americas North"}],"url":"https://www.linkedin.com/company/joy-global"},{"company":"Johnson & Johnson","company_id":"johnson-&-johnson","location":"","positions":[{"description":"","duration":"Mar 2010 Oct 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2011","start_date":"Mar 2010","subtitle":"Johnson & Johnson","title":"Learning & Performance Manager"}],"url":"https://www.linkedin.com/company/johnson-&-johnson"},{"company":"Ceridian","company_id":"ceridian","location":"","positions":[{"description":"","duration":"Feb 1998 Apr 2010 12 years 3 months","duration_short":"12 years 3 months","end_date":"Apr 2010","start_date":"Feb 1998","subtitle":"Ceridian","title":"Sales Effectiveness and Training"}],"url":"https://www.linkedin.com/company/ceridian"},{"company":"Advantage Bank/M&I Bank","company_id":null,"location":"Kenosha, WI","positions":[{"description":"","duration":"Feb 1997 Feb 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 1998","start_date":"Feb 1997","subtitle":"Advantage Bank/M&I Bank","title":"Sales Training Manager"}],"url":""},{"company":"TSR Solutions","company_id":"tsr-solutions","location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"TSR Solutions","title":"Education Manager"}],"url":"https://www.linkedin.com/company/tsr-solutions"},{"company":"ExecuTrain","company_id":"executrainusa","location":"","positions":[{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"ExecuTrain","title":"Training Manager"}],"url":"https://www.linkedin.com/company/executrainusa"},{"company":"Madison Scouts Drum & Bugle Corps","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1990 12 years","duration_short":"12 years","end_date":"1990","start_date":"1978","subtitle":"Madison Scouts Drum & Bugle Corps","title":"Percussion Player"}],"url":""}]', '["“I have worked with Mike Byrnes for the last 5+ years. I’ve witnessed him build and develop a high caliber team that impacts sales reps and solution consultants’ performance and readiness globally. Not only is he an expert in sales methodology and process, but he is a consummate learning professional who understands how adults learn and how to drive behavior change. Mike brings a sense of humor to his work and makes projects fun and engaging while keeping the overall objectives and outcomes front and center. What I value most about Mike is his willingness and passion to help others become better versions of themselves. He makes time when asked to be a thinking partner and mentor to others.”","“Mike is a seasoned professional in Sales Effectiveness with skills that run across the board and globe that help people improve their performance and achieve results. In the time I\'ve worked with Mike, he\'s expanded his global impact in multiple countries while maintaining a critical commitment to the highest standards of what works best to support our core business objectives. He has led complex change management initiatives with various global stakeholders and possesses an incredible ability of honoring local sensitivities and requirements while keeping everyone marching towards a single universal goal. He has also hired an awesome team of sales effectiveness ninjas who can literally be deployed like special ops forces around the world - and it goes without saying that he who hires well, and maintains a great team, always wins. Most importantly, Mike is a lot of fun to work with, and brings a sense of levity and humor to a function of the business that can be prone to taking itself a little too seriously at times. He\'s serious about making a positive difference but not at the expense of enjoying the process of learning together along the way. ”"]']
User: ['Kathy Lawler', 'Experienced Credit Risk Professional with a demonstrated history of working in the financial services industry. Skilled in Risk Management, Financial Services, Financial Analysis, Finance, and Investment Properties.', "Director, Commercial Portfolio Management at Georgia's Own Credit Union", "Georgia's Own Credit Union", '[{"company":"Georgia\'s Own Credit Union","company_id":"georgiasown","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Georgia\'s Own Credit Union","title":"Director, Commercial Portfolio Management"},{"description":"","duration":"Jul 2019 Mar 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2021","start_date":"Jul 2019","subtitle":"Georgia\'s Own Credit Union","title":"Senior Commercial Credit Underwriter"}],"url":"https://www.linkedin.com/company/georgiasown"},{"company":"Killarney Capital, LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Killarney Capital, LLC provides commercial real estate advisory services to institutions and real estate companies. These services include debt/equity underwriting and portfolio management for multiple property types, including retail, multifamily, hotel and industrial across the United States. Expertise includes loan closings, managing existing property portfolios, annual reviews, quarterly asset reports, site inspections, lease reviews, bank audits, risk assessment, data integration with document review of acquired loans.","duration":"Dec 2017 Jul 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2019","start_date":"Dec 2017","subtitle":"Killarney Capital, LLC","title":"Principal, Commercial Real Estate Advisory Services"}],"url":""},{"company":"SunTrust","company_id":"suntrust-bank","location":"Greater Atlanta Area","positions":[{"description":"Portfolio Manager, Centralized Commercial Real Estate 2016-2017Selected to be initial Portfolio Manager in the SunTrust Pilot Program, CCRE, underwriting CRE debt of $5 million and under for the Greater Washington/Maryland and Carolina regions. o Performed over $130 million in credit consults collaborating with multiple lines of business across the SunTrust footprint. o Participated in Lunch & Learn presentations to Relationship Managers. Attended Carolinas’ Sales and Leadership meetings to promote program.o Scheduled and Co-Lead Business Development meetings to discuss pilot program with CRE teams in Mid-Atlantic and Charlotte, NC, Commercial and Business Banking teams in Baltimore, MD, Charleston, SC, Raleigh/Durham, NC and Greensboro, NC. o Met with Centers of Influence in the Carolinas\' to establish relationships and develop the program. o Consistent participation in establishing workable processes and thinking outside the box on how to move the pilot program forward.o Managed CRE small loan portfolio.o Lead cash flow model training for new Portfolio Managers in the Centralized Lending Unit.o Completed eight- week RMA Commercial Credit for Lenders course, RMA Analyzing Business Tax Returns, RMA Analyzing Personal Financial Statements and Tax Returns. o Completed Commercial Lending annual reviews. Assisted with SBA new money requests.Relationship Manager, CRE Portfolio Management Group 2015-2016Recruited by former co-worker at RR Donnelley to join team. Performed traditional management of $180MM diverse portfolio of higher risk profile loans across the footprint in the PMG.o Successfully completed over $75 million in renewals on complex credits which generated fees.o Built relationships with multiple site visits and in-person meetings.o Referred client to Treasury and Payment Services for lockbox services which were established.o Prepared and presented criticized asset reports.o Managed several loans to pay off.","duration":"May 2015 Nov 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2017","start_date":"May 2015","subtitle":"SunTrust","title":"Vice President, Portfolio Manager"}],"url":"https://www.linkedin.com/company/suntrust-bank"},{"company":"Killarney Capital, LLC","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"Established my own company to provide commercial real estate consulting services. Assignments included underwriting and closing CMBS loans for multiple lending institutions, re-underwriting securitization pools for valuation, onsite due diligence for private equity investment.o Closed individual and portfolio loans for Bank of America, Rialto, Guggenheim Partners, Pillar Financial, Cantor Fitzgerald, and LoanCore Capital.o Performed “B piece” underwriting for Hyperion Brookfield $1 billion CMBS purchase.o Prepared asset summary reports and quarterly asset reviews for multiple lenders.o Performed site inspections and multiple lease abstract projects.o Trained analysts and performed quality control on reviews for large scale AIG projects.","duration":"Apr 2007 Apr 2015 8 years 1 month","duration_short":"8 years 1 month","end_date":"Apr 2015","start_date":"Apr 2007","subtitle":"Killarney Capital, LLC","title":"Principal, Commercial Real Estate Advisory Services"}],"url":""},{"company":"RR Donnelley","company_id":"rr-donnelley","location":"Greater Atlanta Area","positions":[{"description":"Recruited to join the underwriting team by former chief underwriting officer and manager with JP Morgan.o Underwrote and closed over $100 million in CMBS transactions for Bank of America.o Requested to work with SunTrust Robinson Humphrey RM exclusively sizing CBMS transactions and assisting in closing process for over $75MM in CMBS transactions. Recruited to join the underwriting team by former chief underwriting officer and manager with JP Morgan.o Underwrote and closed over $100 million in CMBS transactions for Bank of America.o Requested to work with SunTrust Robinson Humphrey RM exclusively sizing CBMS transactions and assisting in closing process for over $75MM in CMBS transactions.","duration":"Feb 2006 Mar 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2007","start_date":"Feb 2006","subtitle":"RR Donnelley","title":"Assistant Vice President, Underwriter"}],"url":"https://www.linkedin.com/company/rr-donnelley"}]', '["Julie Melander, CRE, MBA “I hired Kathy to help me run my consulting and asset management business, Brentwood Capital Advisors. She was my \\"right-hand,\\" doing whatever needed done from detailed real estate development and credit analysis to assembling presentation books for the client, a major Wall Street investment bank. Kathy always had a positive attitude and was a pleasure to work with . She has great attention to detail.m She is very knowledgeable about commercial real estate risk and underwriting and is adept at structuring debt to protect against the risks. ”","Connie Thielbar “Kathy was a great asset and focused professional. We worked together at Carter , the largest real estate firm in 1985-1987. Kathy was very driven and awesome individual. ”"]']### Assistant: The agent's job is to enable sales teams to sell more through engagement, fun, transparent, and thoughtful collaboration. Today, the user is reaching out to the agent because they need assistance in improving their credit risk management strategies for investment properties.
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### Human: Agent: ['Tim Lescalleet', "I've spent over 35 years in the healthcare industry. Starting with medical supply and equipment sales, then medical device manufacturing, and now with our Healthcare Group Purchasing Organization. My professional perspective comes from years in healthcare sales, working with physician offices. That is why when we started The company 22 years ago, it was with a philosophy of partnering with manufacturing and distribution to provide the absolute best costing and service for our physician practice members. Working with our distribution partners, not against them. Our customers are not only our members, but also our distribution reps and contracted vendors.", 'President & Co-Founder at MEDACCESS, INC.', 'MEDACCESS, INC.', '[{"company":"MEDACCESS, INC.","company_id":"medaccess-inc.","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"MEDACCESS, INC.","title":"President & Co-Founder"}],"url":"https://www.linkedin.com/company/medaccess-inc."},{"company":"PSMA CONNECT / MedAccess, Inc","company_id":null,"location":"Murphy NC","positions":[{"description":"Founded Medaccess Inc. Leading the PSMA CONNECT program, an exclusive McKesson Medical group purchasing organization (GPO) for healthcare facilities and their staff and families. Founded Medaccess Inc. Leading the PSMA CONNECT program, an exclusive McKesson Medical group purchasing organization (GPO) for healthcare facilities and their staff and families.","duration":"Mar 2001 - Present 20 years 9 months","duration_short":"20 years 9 months","end_date":"Present","start_date":"Mar 2001","subtitle":"PSMA CONNECT / MedAccess, Inc","title":"Founder Vice President"}],"url":""},{"company":"Lynx Purchasing, EquipMD, NeoMD","company_id":null,"location":"","positions":[{"description":"Established distributor network and the marketing strategy to take our GPO program to the healthcare market.Continued with the company through several ownerships and name changes. Established distributor network and the marketing strategy to take our GPO program to the healthcare market.Continued with the company through several ownerships and name changes.","duration":"Jun 1996 Mar 2001 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2001","start_date":"Jun 1996","subtitle":"Lynx Purchasing, EquipMD, NeoMD","title":"Director of Sales"}],"url":""},{"company":"OPI","company_id":null,"location":"","positions":[{"description":"Orthopedic soft goods manufacture. Directed distribution sales strategy Orthopedic soft goods manufacture. Directed distribution sales strategy","duration":"Apr 1993 Jun 1996 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 1996","start_date":"Apr 1993","subtitle":"OPI","title":"Sales Director"}],"url":""},{"company":"Southern Surgical, Foster, GM, McKesson Medical","company_id":null,"location":"","positions":[{"description":"Medical supply and equipment sales Medical supply and equipment sales","duration":"Jul 1986 Apr 1993 6 years 10 months","duration_short":"6 years 10 months","end_date":"Apr 1993","start_date":"Jul 1986","subtitle":"Southern Surgical, Foster, GM, McKesson Medical","title":"Sales Representative"}],"url":""}]', '["Sam Keith “Tim is a dedicated sales professional that embodies the professionalism and business acumen desired in today\'s competitive GPO marketplace. Tim has developed MedAccess into a nationally recognized program exemplifying our company\'s mission and purpose. I look forward to working with Tim on future projects and continued strategic growth.”","Bob McCart “Tim is the strategic force behind the development and launch of a Group Purchasing Program that has grown to be the most endorsed GPO offering inside the company. The services of MedAccess balance customer satisfaction with the Company\'s growth goal so all parties realize a balanced benefit.”"]']
User: ['Mitzi Cikra', "Results driven professional with a successful background in Sales, Management and Distribution. Works with customers and vendors for Supply Chain Solutions keeping efficiency as a priority. I am motivated by new challenges and problem solving. My customers and employees are the reason I'm here.", 'Sales and Managed Inventory Specialist', 'Hardware Specialty', '[{"company":"Hardware Specialty","company_id":"hardware-specialty","industry":"Wholesale","location":"Largo, FL and Norcross, GA","positions":[{"description":"Managed Sales organization at Industrial Distribution company for two branches. Utilized Office 365/Microsoft Dynamics to document and communicate sales activity. Recruited, hired and trained Inside and Outside Sales Teams. Personally handled the largest customer in the territory in Field Sales capacity, relationships with major Contract Manufacturers and OEMs. Implemented Managed Inventory Programs throughout the Country. Performed Corporate presentations and helped Teams close business. Maintained Supplier relationships to keep Teams current on new products.","duration":"Jun 2000 - Present 21 years 7 months","duration_short":"21 years 7 months","end_date":"Present","start_date":"Jun 2000","subtitle":"Hardware Specialty","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/hardware-specialty"},{"company":"Arden Fasteners","company_id":null,"location":"Suwanee, GA","positions":[{"description":"","duration":"1990 1998 8 years","duration_short":"8 years","end_date":"1998","start_date":"1990","subtitle":"Arden Fasteners","title":"Sales - Inside & Outside"}],"url":""}]', '["Doug Cofield “I have known and worked with Mitzi for a long time and she has always been responsive and knowledgeable on all of the products she worked with. Mitzi is detailed and professional when it comes to new business opportunities and will work hard for her customers when things don’t go to plan. Mitzi’s management skills, both with the salespeople she oversees and her peers, are fair and professional. Mitzi would be an asset to any team and would work harder than anyone I know to reach the goals set in front of her. ”","Mark Smith “Mitzi Smith is one of the most Professional Sales manager\'s I have known in 35 years in Distribution. ”"]']### Assistant: The agent's job is to manage sales and inventory for a hardware specialty company, while the user is reaching out to the agent because they need assistance with implementing a managed inventory program for their business.
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### Human: Agent: ['Neil Solomon', 'I have worked for several years now in the Sales world. From Hospitality to College Admissions. I have found that i have grown alot from these expeirences. I think i am outgoing, professional, and a good sales person. Specialties: Sales, Marketing, Customer Service.', 'The Fanatic Group', 'The Fanatic Group', '[{"company":"The Fanatic Group","company_id":null,"location":"Edison NJ","positions":[{"description":"We Manufacture gift and novelty products for over 21,00 colleges and universities. Including high schools all over the country. All items are custom printed to order with no minimums. We Manufacture gift and novelty products for over 21,00 colleges and universities. Including high schools all over the country. All items are custom printed to order with no minimums.","duration":"Jun 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Jun 2012","subtitle":"The Fanatic Group","title":"Director Of Retail Sales"}],"url":""},{"company":"Lynn University","company_id":"lynn-university","location":"","positions":[{"description":"Responsible for establishing and maintaining contact with prospective students throughout the admission cycle in a timely and professional manner via multiple modes of communication: in-person, telephone, and emailDuties include generating leads by contacting applicants, parents, school counselors and other officials, attending and assisting with admission events (i.e. open houses)Conduct and coordinate campus tours as neededManage recruitment for assigned region which includes extensive travel and ongoing communication with prospective students and applicantsRepresent Lynn University at college fairs, community outreach events and conferencesServe as an integral role in creating and executing recruitment strategy for assigned regionAttend yearly national conferences for better practices as well as serving on several committees at these conferences: entertainment committee, member relations committee, and professional development committee","duration":"Oct 2007 May 2012 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2012","start_date":"Oct 2007","subtitle":"Lynn University","title":"Admission Counselor"}],"url":"https://www.linkedin.com/company/lynn-university"},{"company":"The Breakers Hotel","company_id":null,"location":"","positions":[{"description":"• Helped, organized, planned, recommended site seeing opportunities, dining options, sports facilities, shopping areas and any other request that would provide a memorable stay with the hotel • Assisted hotel guests with any questions and inquiries they might have. • Welcomed all guests and escorted them to the front desk for check-in • Helped, organized, planned, recommended site seeing opportunities, dining options, sports facilities, shopping areas and any other request that would provide a memorable stay with the hotel • Assisted hotel guests with any questions and inquiries they might have. • Welcomed all guests and escorted them to the front desk for check-in","duration":"Jun 2007 Oct 2007 5 months","duration_short":"5 months","end_date":"Oct 2007","start_date":"Jun 2007","subtitle":"The Breakers Hotel","title":"Guest Relations Coordinator"}],"url":""},{"company":"Dolphin Stadium","company_id":null,"location":"","positions":[{"description":"• Served as a guest greeter during all Dolphin Stadium events• Assisted with all questions, concerns and any other game day situations• Monitored assigned sections and enforced policies and procedures • Served as a guest greeter during all Dolphin Stadium events• Assisted with all questions, concerns and any other game day situations• Monitored assigned sections and enforced policies and procedures","duration":"Sep 2006 Feb 2007 6 months","duration_short":"6 months","end_date":"Feb 2007","start_date":"Sep 2006","subtitle":"Dolphin Stadium","title":"Guest Services Assistant"}],"url":""},{"company":"Royalton Hotel","company_id":null,"location":"","positions":[{"description":"• Oversaw daily operations of housekeeping department in order to meet all Hotel standards and guidelines• Assisted in scheduling, training and development of all floor housekeep staff • Oversaw daily operations of housekeeping department in order to meet all Hotel standards and guidelines• Assisted in scheduling, training and development of all floor housekeep staff","duration":"Jun 2006 Aug 2006 3 months","duration_short":"3 months","end_date":"Aug 2006","start_date":"Jun 2006","subtitle":"Royalton Hotel","title":"Housekeeping Manager"}],"url":""},{"company":"Holiday Inn Express Hotel","company_id":null,"location":"","positions":[{"description":"• Responsible for checking in/checking out all guests in a timely and professional manner• Processed all payments according to established procedures • Responsible for checking in/checking out all guests in a timely and professional manner• Processed all payments according to established procedures","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"Holiday Inn Express Hotel","title":"Front Desk Agent"}],"url":""}]', '["Joseph S Pucci, CLU, CMSP, CVA, FSCP “Neil was always a good help to students like myself. I recommend him to anyone if they are looking for a strong work ethic and passion for his work”","Thomas W. Bruckman “Neil was always the first person to volunteer and the last person to leave! His dedication to his work was highly noticeable by our spikes in sales and satisfaction of all of his customers. In a sales role, there is no one better at what he does, than Neil!”"]']
User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the agent is reaching out to the user because they need to discuss potential job opportunities in the healthcare industry.
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### Human: Agent: ['Randeep S.', 'Security Professional with focus on Application Security and Cyber Incident Response. Capable of analyzing security threats and defining compensating controls. I am on the journey to become the best cybersecurity professional there is. I help the Application Development teams in performing Static & Dynamic Application Security Testing using various tools as part of the DevSecOps process. Skilled in SIEM, NIST 800-53, ISO 27002, OWASP Top 10, Incident Handling, Enterprise Networking, Firewalls, Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), Penetration Testing, and Threat Modeling. Experience in Customer and Vendor relationship management.', 'Associate Information Security Engineer at RentPath | Pennsylvania State University', 'RentPath', '[{"company":"RentPath","company_id":"rentpath","industry":"Internet Publishing","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"RentPath","title":"Associate Information Security Engineer"}],"url":"https://www.linkedin.com/company/rentpath"}]', '["Vinay V. “I have known Randeep for a year now. Randeep worked in the application security tower with focus on static and dynamic application testing. I have been supporting him as privileged access management lead to ensure elevated access to application is controlled and managed through cyberark. He is an independent worker, takes initiative and always contributes to the project while growing in his technical capabilities. Randeep is a pleasure to work with.”","Mauricio Perry, CQE, CRM, CEDS “While working together to install and validate security applications I was able to see Randeep\'s dedication and eagerness to learn and do whatever was necessary to achieve our objectives. His easygoing demeanor and respect for his colleague\'s time enhanced the experience of working with him. His drive and smarts will serve him well in his career.”"]']
User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to provide application security and cyber incident response support, while the user is reaching out to the agent because they need assistance in transforming their business through secure digital and automation initiatives.
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### Human: Agent: ['Carlos Sierra', 'Client Facing Sales, Marketing, and Business Development professional - Supply Chain, eCommerce, SaaS, Financial Technology', 'Supply Chain Design and Planning - Digital Transformation', 'Coupa Software', '[{"company":"Coupa Software","company_id":"coupa-software","industry":"Computer Software","location":"Boston, Massachusetts, United States","positions":[{"description":"LLamasoft, a Coupa company, is the global leader in continuous supply chain design. Run a truly resilient and agile supply chain with the help of a comprehensive data model and powerful AI. Democratize the power of intelligent supply chain decisions across the enterprise. LLamasoft, a Coupa company, is the global leader in continuous supply chain design. Run a truly resilient and agile supply chain with the help of a comprehensive data model and powerful AI. Democratize the power of intelligent supply chain decisions across the enterprise.","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Coupa Software","title":"Enterprise Account Development - Supply Chain Design & Planning"}],"url":"https://www.linkedin.com/company/coupa-software"},{"company":"Global Payments Inc.","company_id":"global-payments","location":"Joined Global Payments via TSYS and Cayan acquisitions - Boston, MA","positions":[{"description":"Global Payments is an international company serving Financial Institutions, Businesses, and Consumers. Organizations looking for fully integrated, secure, multichannel customer engagement platforms, turn to Global Payments to discover new ways to unlock the power of payments. Our goal is to enable businesses to have deeper and more meaningful customer connections through a cutting-edge SaaS solution. Global Payments is an international company serving Financial Institutions, Businesses, and Consumers. Organizations looking for fully integrated, secure, multichannel customer engagement platforms, turn to Global Payments to discover new ways to unlock the power of payments. Our goal is to enable businesses to have deeper and more meaningful customer connections through a cutting-edge SaaS solution.","duration":"Jul 2017 Sep 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Sep 2020","start_date":"Jul 2017","subtitle":"Global Payments Inc.","title":"Enterprise Account Development"}],"url":"https://www.linkedin.com/company/global-payments"},{"company":"Sierra Consulting Services","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Business Development, Marketing and Sales Consulting. Retained by clients to generate new business and define sales processes. Partner with sales and marketing to lead multi-channel lead generation and account development intiatives. Design and implement email and marketing campaigns, and recommend CRM solutions. Business Development, Marketing and Sales Consulting. Retained by clients to generate new business and define sales processes. Partner with sales and marketing to lead multi-channel lead generation and account development intiatives. Design and implement email and marketing campaigns, and recommend CRM solutions.","duration":"Mar 2003 Jun 2017 14 years 4 months","duration_short":"14 years 4 months","end_date":"Jun 2017","start_date":"Mar 2003","subtitle":"Sierra Consulting Services","title":"Principal"}],"url":""},{"company":"FairMarket","company_id":null,"location":"London, United Kingdom and Greater Boston Area","positions":[{"description":"Based out of London, UK office, developed and managed accounts in the business use of FairMarket’s hosted eCommerce platform. Developed campaigns resulting in increased conversion rates (lookers to buyers), unique site visits, and new user registrations. Based out of London, UK office, developed and managed accounts in the business use of FairMarket’s hosted eCommerce platform. Developed campaigns resulting in increased conversion rates (lookers to buyers), unique site visits, and new user registrations.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"FairMarket","title":"Client Services Manager, International"}],"url":""},{"company":"Cisco","company_id":"cisco","location":"Greater Boston Area","positions":[{"description":"Joined Cisco\'s Internet Communications Group via WebLine acquisition. Senior technical application resource for Internet collaboration platform. Provided technical leadership and training to Sales Engineers, Distributors and Partners. Supported international operations and first European Software Product Sales. Established referencable early client base by consistently delivering projects on time and following through with post sale support. Joined Cisco\'s Internet Communications Group via WebLine acquisition. Senior technical application resource for Internet collaboration platform. Provided technical leadership and training to Sales Engineers, Distributors and Partners. Supported international operations and first European Software Product Sales. Established referencable early client base by consistently delivering projects on time and following through with post sale support.","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Cisco","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/cisco"}]', '["Martin Sims “Carlos did excellent work for us here at PolicyTracker giving advice about our Latin American Spectrum Conference and following up with people who might be interested in attending. He was very diligent and most pleasant to work with so I would thoroughly recommend him.”","Rhonda Lee “Carlos Sierra has worked with MacGillivray + Lee for several years now as a sales consultant. His ability to grasp both technology and business strategy enabled our organization to deliver quality results for our clients. I would, without hesitation, refer Carlos. Having said that, I hope to continue my working relationship with him for years to come and that\'s the best recommendation I can give!”"]']
User: ['Josh Fetzer', 'IT and IoT special projects, building networks and delivering internet and technology solutions.', 'IT Services and Cloud Computing expert | IoT Developer | President and Founder at FH Technology, Inc.', 'FH Technology, Inc.', '[{"company":"FH Technology, Inc.","company_id":null,"location":"Sarasota, Florida, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Aug 2020","subtitle":"FH Technology, Inc.","title":"President"}],"url":""},{"company":"Fetzerhaus Technology, Inc.","company_id":null,"location":"Carmel, Indiana","positions":[{"description":"","duration":"Apr 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Apr 2018","subtitle":"Fetzerhaus Technology, Inc.","title":"President"}],"url":""},{"company":"Covance","company_id":"covancedrugdevelopment","location":"Greenfield, IN","positions":[{"description":"","duration":"Apr 2016 Mar 2018 2 years","duration_short":"2 years","end_date":"Mar 2018","start_date":"Apr 2016","subtitle":"Covance","title":"Global Software and Systems Lead, Global Laboratory Systems/Lean Six Sigma Black Belt"}],"url":"https://www.linkedin.com/company/covancedrugdevelopment"},{"company":"City of Lawrence","company_id":"cityoflawrencein","location":"Lawrence, Indiana","positions":[{"description":"","duration":"Jun 2014 Jan 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2016","start_date":"Jun 2014","subtitle":"City of Lawrence","title":"Chief Information Officer"}],"url":"https://www.linkedin.com/company/cityoflawrencein"},{"company":"Indiana Pork Producers Association","company_id":"indiana-pork-producers-association","location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"Jul 2007 Jun 2014 7 years","duration_short":"7 years","end_date":"Jun 2014","start_date":"Jul 2007","subtitle":"Indiana Pork Producers Association","title":"IT Systems Process and Operations Manager"}],"url":"https://www.linkedin.com/company/indiana-pork-producers-association"}]', '["George McWilliams “It was a pleasure to work together with Josh Fetzer, who was a passionate Chief Information Officer for City of Lawrence, IN. Josh is energetic, ambitious, forward thinking and has lots of knowledge in his field. I had the honor of working with him for two years at the City of Lawrence, IN and I was always impressed with Josh’s ability to command a room and get people on board with ideas — even people who were initially on completely different pages! As Lawrence\'s CIO, Josh was tireless in advancing the City\'s IT initiatives and he always made sure each team member had everything needed to ensure success. During his tenure, he greatly improved the City of Lawrence, IN network infrastructure and streamlined the City\'s mobile device policies, both which greatly enhanced employee productivity and reduced costs. I wish him well in his future endeavors; valuable leaders of his caliber are often difficult to find.”","Drew Carrico “Josh was an excellent leader with an impeccable attention to detail. Josh developed workforce management policies for our department that enabled us to manage our workload in an efficient manner. Josh is sure to add value to any role he fills. ”"]']### Assistant: The agent's job is to work in client-facing sales and business development in the supply chain and financial technology industry, while the user is reaching out to the agent because they need assistance with IT services and cloud computing solutions for their IoT projects.
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### Human: Agent: ['Keith Allan, MAOD., MBA.', 'Professional Summary:Wine consultation provided for yeast and/or microbial removal via unit dose Velcorin treatment. Services are provided at Winery via tank-tank and/or at bottling.Previous experience includes Pharmaceutical Regional Director Sales Management, Marketing, Director Sales Training, Director of Management and Leadership Development.Completed: MA in Organizational Development, 2008. Completed MBA, 2010.Specialties: Certified Green Belt Lean Six Sigma.', 'CEO, President, VinPure Velcorin Services', 'VinPure Mobile Velcorin Services', '[{"company":"VinPure Mobile Velcorin Services","company_id":"vinpure-mobile-velcorin-services","industry":"Beverage Manufacturing","location":null,"positions":[{"description":"Consult and provide wine purification for winemakers throughout California, Oregon, Washington, Idaho. Manage systems and operations, accounting, hiring and training of new personnel. Expand existing business and secure growth by exploring market/product service diversification.","duration":"Apr 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Apr 2010","subtitle":"VinPure Mobile Velcorin Services","title":"President"},{"description":"To control spoilage yeast such as Brettanomyces (especially in unfiltered or moderately filtered wines). Brettanomyces is able to metabolize sugars including cellobiose from toasted barrels, leading to the evolution of 4-ethylphenol and other undesirable sensory attributes. In this application, Velcorin can be used either in the cellar or at the time of bottling and/or tank to tank.To decrease the amount of sulfur dioxide used in wines. Sulfur dioxide used in combination with Velcorin has been shown to achieve microbial stability at lower overall sulfur dioxide levels.To reduce warehouse holding time in early-to-market wines. Velcorin can be used to decrease the amount of sulfur dioxide and/or decrease the degree of filtration. These wines undergo speedier sulfur dioxide equilibration and less bottle-shock. They are therefore palatable sooner and can be released earlier.","duration":"Jan 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Jan 2010","subtitle":"VinPure Mobile Velcorin Services","title":"Wine Services"}],"url":"https://www.linkedin.com/company/vinpure-mobile-velcorin-services"},{"company":"Dey Pharmaceutical","company_id":null,"location":null,"positions":[{"description":"Responsible for leading and managing a Sales Training Team of three Senior Sales Trainers. Managed budget and vendor realtions. Responsible for three new product launches (product training materials, clinical sales material,competitive selling, and new product sales training campaign) including one co-promotional. High degree of collaboration cross-departmentally, including Regulatory, Medical Affairs, Marketing, Human Resources, Sales and Operations.Created, implemented and managed Dey\'s Learning Management System (an intra-net on-line sales and marketing Pharmaceutical University). Providing on-line sales training, clinical, management and leadership development courses, including e-role play forums. Significantly reduced the cost of training while improving the development, retention, access, and delivery of sales, clinical, and marketing materials. Recepient of CEO Leadership Award (2006) and Innovation Award (2007).","duration":"May 2004 Mar 2009 4 years 11 months","duration_short":"4 years 11 months","end_date":"Mar 2009","start_date":"May 2004","subtitle":"Dey Pharmaceutical","title":"Director of Sales Training"},{"description":"Responsible for the Northeast Region consisting of ten Key Account Managers. Successfully provided sales management, coaching, and development leading to an increase in existing business and new business segment growth. Train and facilitate corporate Regional Field Trainers and Management Development candidates. Served on two Product Advisory Boards. Recipient of Presidents Award, Triple Crown, and Pacesetter Awards.","duration":"May 2000 Apr 2004 4 years","duration_short":"4 years","end_date":"Apr 2004","start_date":"May 2000","subtitle":"Dey Pharmaceutical","title":"Regional Sales Manager Hospital Division"}],"url":""}]', '["Jon L. “Keith is knowledgable, detail oriented and gets the job done. I first hired this company while working with clients at The Ranch Winery and have been very pleased with the results.”","Gary Vogel “I have had the pleasure of working with Keith for over 9 years. It that time, Keith has demonstrated outstanding leadership and problem solving skills. He sets high standards for his teams and utilizes situational leadership to assist them in surpassing their goals. His mature nature, depth of experience and communication style makes him very qualified for an upper level management position.”"]']
User: ['Emil Sandman', 'Creative Director of Packaging, Premium Wines: Apothic, Prophecy, and Mount Peak Winery (among others).', 'Creative Director at E. & J. Gallo Winery', 'E. & J. Gallo Winery', '[{"company":"E. & J. Gallo Winery","company_id":"e-&-j-gallo-winery","industry":"Wine and Spirits","location":null,"positions":[{"description":"","duration":"Jun 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Jun 2017","subtitle":"E. & J. Gallo Winery","title":"Creative Director, Premium Wines"},{"description":"","duration":"Jan 2006 - Present 16 years 2 months","duration_short":"16 years 2 months","end_date":"Present","start_date":"Jan 2006","subtitle":"E. & J. Gallo Winery","title":"Design Director, Premium Wines"},{"description":"","duration":"Feb 2010 Apr 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2011","start_date":"Feb 2010","subtitle":"E & J Gallo Winery","title":"Package Design Manager"},{"description":"","duration":"2006 Feb 2010 4 years","duration_short":"4 years","end_date":"Feb 2010","start_date":"2006","subtitle":"E & J Gallo Winery","title":"Senior Package Designer"}],"url":"https://www.linkedin.com/company/e-&-j-gallo-winery"},{"company":"E & J Gallo Winery","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2011 Oct 2011 7 months","duration_short":"7 months","end_date":"Oct 2011","start_date":"Apr 2011","subtitle":"E & J Gallo Winery","title":"Package Design Manager, Premium Business Unit"}],"url":""},{"company":"McLean Design","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Jun 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2006","start_date":"Jan 2005","subtitle":"McLean Design","title":"Junior Package Graphic Designer"}],"url":""},{"company":"Independent Graphic Designer","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2005 8 years","duration_short":"8 years","end_date":"2005","start_date":"1997","subtitle":"Independent Graphic Designer","title":"-"}],"url":""}]', '["Anh Vu “I was very fortunate to have the opportunity to work with Emil while I was at Gallo. Emil is not only a truly well-rounded, knowledgable, and humble designer, he is also a great team player, leader, and a wonderful mentor. He always pushes for innovation and finds ways to bring creativity to the next level. The love and passion, and the attention he puts forth for everything he does inspires and motivates everyone with whom he works. It was always a pleasure to work with Emil on design projects because I knew it would always be something great in the end. His talent and positivity makes him a great asset for any team that is lucky enough to have him.”","David K. Bowman “Emil is a fantastic designer - you would expect to read this in any recommendation. More importantly (from a client perspective), Emil is incredibly collaborative in the design process in trying to meet the business objective of the design project. He has a great sense of humor, a thick skin in taking feedback/input and a constructive approach to balancing great design and commercial requirements. I recommend Emil and his work highly.”"]']### Assistant: The agent's job is to provide wine purification services for winemakers, and today the user is reaching out to the agent because they need assistance with packaging design for their premium wines.
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### Human: Agent: ['Lora Hudson', 'Business Analyst Professional with 8 years of Information Technology (IT) and business management experience in payments for the financial industry. Highly multifaceted, results driven professional adept at managing complex custom software solutions through project management, client relations, and time management. Collaborative business partner experienced in working with executives and department heads in varying business functional areas.', 'Vice President, Product Owner for Zelle Payments, M&T Bank', 'M&T Bank', '[{"company":"M&T Bank","company_id":"m&t-bank","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Mar 2022","subtitle":"M&T Bank","title":"Product Owner"},{"description":"Business System Analyst act as a liaison between Bank Operations End Users, Product Management and Technology Technicians/Systems Developers.~ Consultative Support for Projects and Daily System Support: Proactively communicate and collaborate with internal customers to analyze information needs and functional requirements to solve basic to complex problems or enhancements. Evaluates client requirements and processes, makes recommendations, develops and prepares application documentation which may involve diverse development platforms, software, hardware, technologies and tools. Designs and specifies information systems solutions.~ Project Support: Play a key role as an individual contributor on complex projects. Ability to take a project through the project life cycle from analysis and design, though coding and testing, to implementation.~ Perform Analysis, Prepare Functional Specifications, Create Test Plans and Test Scripts, Execute Testing and document test Issues.","duration":"Jan 2013 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Jan 2013","subtitle":"M&T Bank","title":"Business Systems Analyst IV"},{"description":"Facilitates moderately complex to complex technical projects from proposal through post implementation. Consults with internal application owners to identify their requirements in application look and feel to the end user and provides appropriate feedback. Serves as project lead to ensure test plans and functional specifications for assigned projects are completed in a timely basis and meets established milestones.Prepares functional specifications or agile stories for assigned projects. Prepares acceptance criteria for testing. Complete automation testing with ready API and swagger. Completes analysis of complex data specific to application fields and definitions, interfacing methods, necessary data provisions and the overall business process to ensure accurate functional design of assigned projects. Serves as mentor to less experienced staff by assisting with application training, research analysis and agile methodology consultation.• Support an Agile Software Development process, working in conjunction with end users/stakeholders and technical team delivery.• Being the voice of the customer and providing a business perspective on value during day-to-day development.• Work with a diverse set of contractor and executive personnel to track, manage and resolve technical issues.• Work with end users to capture and analyze challenges to their workflow.• Take responsibility for the development of vendor requirements, create, and prioritize user stories with agile teams.• Serve as backup for Scrum Master during daily standups with the technical agile team.• Assist in refinement meetings to prioritize the backlog according to business value and stakeholder input.• Coordinate testing and successful implementation for software improvements.• Improve the project deliverables by communicating project expectations, planning, and monitoring project deliverables across all teams.• Transition applications from Kanban to Scrum","duration":"Jan 2013 Apr 2022 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2022","start_date":"Jan 2013","subtitle":"M&T Bank","title":"Business Systems Analyst V"}],"url":"https://www.linkedin.com/company/m&t-bank"},{"company":"Lora Hudson Photography","company_id":null,"location":"Eastern Shore of Delmarva","positions":[{"description":"Acted as the chief photographer of various client projects from sports league sessions to portrait sessions through Adobe Photoshop, Lightroom, and Microsoft Office products such as Word, Excel, PowerPoint, and Outlook. Designed and edited all portrait images and sessions. Facilitated brand awareness through social media marking, content curating and posting, and digital advertising. Conducted creative planning and brainstormed innovative ideas for posing and editing techniques.• Expanded client database by executing commercial monthly photography contracts on large government construction projects• Solidified company brand standards by spearheading website and developing in-house brand style guide","duration":"Jan 1992 - Present 30 years 4 months","duration_short":"30 years 4 months","end_date":"Present","start_date":"Jan 1992","subtitle":"Lora Hudson Photography","title":"Owner / Photographer"}],"url":""},{"company":"Arrow Safety","company_id":"arrow-safety","location":"Selbyville, Delaware","positions":[{"description":"Drove store execution and performance while building consumer loyalty with a focus on great customer service. Maintained strategic operation through store management, supervision, and policy implementation. Acted as the primary information source for the team while maintaining compliance and consistency. Built and delivered productivity plans by reviewing work forecasts, determining productivity requirements, and evaluating performance objectives and metrics.• Increased productivity and reduced costs by designing process and system improvements• Contributed to the success of business growth by managing the outside sales team, territories, and sales leads","duration":"Nov 2009 Dec 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2010","start_date":"Nov 2009","subtitle":"Arrow Safety","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/arrow-safety"},{"company":"Sussex County Council","company_id":"sussex-county-council","location":"Georgetown, Delaware","positions":[{"description":"Inspected infrastructures to ensure compliance with design plans, materials specifications, safety requirements, and construction processes while documenting and reporting deficiencies. Designed, developed, and reviewed site layouts, alignments, profiles, studies, graphs, and other related activities. Conducted various studies for need analysis, plan development, and characteristics recording. Compiled and recorded notes, sketches, test results, inspection data, and other information.• Spearheaded communication with senior management when reporting project progress and deficiencies","duration":"Oct 2007 Nov 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2009","start_date":"Oct 2007","subtitle":"Sussex County Council","title":"Planning Technician III"}],"url":"https://www.linkedin.com/company/sussex-county-council"},{"company":"Sigma Industires","company_id":null,"location":"Selbyville, Delaware","positions":[{"description":"Review proposed project drawings and estimate materials, labor and shipping on all aspects of the project for quotation to customers. Produce schedule for estimating projects, keep track of upcoming bids and track down jobs for bid. Prepare take offs for material quotations, produce report for purchasing. Design MS Access database to handle job tracking, material ordering and shipping of all projects. Produce material certification requirements per each State standard and inspector requirements. Communicate with all customers, vendors and lead employee positions. Manage facility maintenance program. Manage facility MSDS database and create a safety incentive program. Prepare customer quotes and present to customer. Design web site for manufacturing and handling updating the back end of web site for customer review. Design company brochure. Organize company functions.","duration":"Jun 1997 Oct 2007 10 years 5 months","duration_short":"10 years 5 months","end_date":"Oct 2007","start_date":"Jun 1997","subtitle":"Sigma Industires","title":"Project Manager/Estimator"}],"url":""}]', '["Renda Wise “Bunting & Murray has hired Lora as our project progress photo photographer since 2008. She is great to work with and delivers high quality work on a timely basis. I highly recommend Lora for any photography needs.”","Dawn Albright “Lora is an excellent photographer. She is always willing and patient with her clients. She works extremely hard to please her customers. She\'s creative and offers several ideas, alternatives and solutions. She is always on time and considerate of others time. Lora has done sporting pictures, homecoming pictures, family pictures and my daughters graduation pictures and announcements. She\'s awesome! Highly recommend her!”"]']
User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to manage a high caliber, quota achieving field sales organization, and today the user is reaching out to the agent because they need assistance in hiring and developing a sales team for their high growth tech startup.
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### Human: Agent: ['Gerald Lim', 'IT Specialist with over 15 years of experience in the fields of Business Analysis, Solution Management and Operational Support in Order Management and E-commerce Systems.Specialties: Release Management, Business Analysis, Software Testing, Web Development, Systems Support, Account Management, Usability, C#, CSS, XHTML, ASP, VB.NET, SAP', 'Scrum Master | Business Systems Analyst - IT Consultant @ Lululemon at AIM Consulting Group', 'AIM Consulting Group', '[{"company":"AIM Consulting Group","company_id":"aim-consulting-group","industry":"IT Services and IT Consulting","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"AIM Consulting Group","title":"Scrum Master | Business Systems Analyst - IT Consultant @ Lululemon"}],"url":"https://www.linkedin.com/company/aim-consulting-group"},{"company":"AT&T","company_id":"att","location":null,"positions":[{"description":"","duration":"Jan 2019 Dec 2019 1 year","duration_short":"1 year","end_date":"Dec 2019","start_date":"Jan 2019","subtitle":"AT&T","title":"Senior Scrum Master"},{"description":"Consumer Digital IT Solutions","duration":"Oct 2012 Dec 2018 6 years 3 months","duration_short":"6 years 3 months","end_date":"Dec 2018","start_date":"Oct 2012","subtitle":"AT&T","title":"Senior Business System Analyst"}],"url":"https://www.linkedin.com/company/att"},{"company":"The Epitec Group","company_id":"epitec","location":"","positions":[{"description":"Impact Analysis, Requirements Elicitation, Systems Migration. Impact Analysis, Requirements Elicitation, Systems Migration.","duration":"Apr 2011 Oct 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2012","start_date":"Apr 2011","subtitle":"The Epitec Group","title":"Business Systems Analyst (AT&T)"}],"url":"https://www.linkedin.com/company/epitec"},{"company":"Siemens ITS","company_id":"siemens","location":"","positions":[{"description":"Line 2 Ad Support Line 2 Ad Support","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Siemens ITS","title":"Application Support Engineer (Microsoft)"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Leapforce","company_id":"leapforce","location":"","positions":[{"description":"Search Engine Quality Assessment Search Engine Quality Assessment","duration":"Jul 2010 Oct 2010 4 months","duration_short":"4 months","end_date":"Oct 2010","start_date":"Jul 2010","subtitle":"Leapforce","title":"Search Engine Evaluator"}],"url":"https://www.linkedin.com/company/leapforce"},{"company":"Arvato Digital Services","company_id":"arvato-digital-services","location":"","positions":[{"description":"Volume Licensing Volume Licensing","duration":"Sep 2008 Sep 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2009","start_date":"Sep 2008","subtitle":"Arvato Digital Services","title":"Licensing Operations Specialist (Microsoft)"}],"url":"https://www.linkedin.com/company/arvato-digital-services"},{"company":"Arvato Digital Services","company_id":"arvato-digital-services","location":"","positions":[{"description":"QA, Support, Development, Solution Management QA, Support, Development, Solution Management","duration":"Dec 2006 Jun 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2008","start_date":"Dec 2006","subtitle":"Arvato Digital Services","title":"Systems Specialist (Microsoft)"}],"url":"https://www.linkedin.com/company/arvato-digital-services"},{"company":"Hyacinth Solutions","company_id":null,"location":"","positions":[{"description":"Project / Account Management, Web Development Project / Account Management, Web Development","duration":"Jul 2005 Nov 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2006","start_date":"Jul 2005","subtitle":"Hyacinth Solutions","title":"IT Consultant"}],"url":""}]', '["Susmita Adhikari - PMI-ACP®, CSPO, CSM, SAFe® 4 Agilist “Gerald has excellent Project Management, Scrum Master and Business Systems Analysis experience. I had the pleasure of working with Gerald for several years in multiple roles at AT&T collaborating on several high visibility projects. As a Scrum Master, his expertise and knowledge on the product and his ability to juggle multiple complex projects was amazing and made a huge difference for team members. Gerald has great work ethics would be an asset to any team. He earns my highest recommendation. ”","Lo Saeteurn “I have had the chance to work with Gerald at Microsoft Adcenter doing technical support for the Adcenter desktop tool. Gerald is a well-rounded individual who has the ability to adapt to different task and projects at any given moment. He is a driven individual with high technical knowledge with great communication skills and very detailed oriented. He has shown great determination to resolve issues on tickets that came in. He always had a no quitter attitude and always seeks to find resolutions to help resolve issues no matter how difficult the issue may be. He\'s able to work sufficiently and effectively as an individual and as a team player. I would strongly recommend Gerald and believe he is a great asset to any company.”"]']
User: ['Brenda Stevens', 'I am a retail manager and valuable team player. Highly motivated and capable of handling large volume specialty retail stores. Focusing on Talent. "You Win With People". Confident in management style and ability to run a successful business. Tenured Manager.Specialties: • Developing and training management and sales staff. Exceptional customer service. Customer connections cultivating client relationships. Outreach events and client retention. Visual merchandising', 'Area Sales Manager at Service Corporation International National Cremation Society', 'Service Corporation International', '[{"company":"Service Corporation International","company_id":"scicorp","industry":"Individual & Family Services","location":"Sarasota, Florida Area","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Service Corporation International","title":"Area Sales Manager"}],"url":"https://www.linkedin.com/company/scicorp"},{"company":"Home Depot/ARS","company_id":null,"location":"Bradenton to North Port Florida","positions":[{"description":"Area Program Manager for the nation\'s largest residential home services provider. Overseeing 7 of the area Home Depot stores from Bradenton to North Port Florida. Manager with ARS","duration":"May 2017 Mar 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2019","start_date":"May 2017","subtitle":"Home Depot/ARS","title":"Home Depot District Program Manager"}],"url":""},{"company":"Talbots","company_id":"talbots","location":"Sarasota, Florida Area","positions":[{"description":"","duration":"Jan 2015 May 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2017","start_date":"Jan 2015","subtitle":"Talbots","title":"Multi Store Manager"}],"url":"https://www.linkedin.com/company/talbots"},{"company":"Chicos fas inc","company_id":"chico%27s-fas-inc","location":"","positions":[{"description":"","duration":"2002 2012 10 years","duration_short":"10 years","end_date":"2012","start_date":"2002","subtitle":"Chicos fas inc","title":"General Manager/District Traineer"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"}]', '["“\\" I have worked with Brenda for several years, she is a results driven Manager, her energy is contagious! Her professional work habits are commendable. She recruits top talent and is passionate about developing her associates. She is very visible within her community and enjoys outreach for events. She has had great success in her career.”","“It\'s rare that you find a passion to succeed such as Brenda\'s. I worked and partnered with her on many successful projects over the past several years. Her level of productivity made the difference. Oh, and she always made sure to reward the team with some of her great food, talk about motivating a team! ”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the agent is reaching out to the user because they need to discuss potential technology solutions for improving retail operations and customer service in Brenda's specialty retail stores.
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### Human: Agent: ['erik L.', 'An architectural technologist, most recently overseeing a development team creating applications and value streams to successfully convert complex architectural surface geometry into manufacturer-able elements. This work was based on15 years of academic and industry research including work in digital modeling, 3D printing, dynamic architecture, CNC fabrication, parametric modeling, and mass customization. Additional work includes robotics and a US patent for Dynamic Architectural Acoustics. The research time and observations has lead to the realization that technology for the built environment has never adopted the basic principles of software development which allowed for the exponential growth of major technology beginning almost 20 years ago. Without the AEC industry embracing a digital transformation, the best we can hope for from construction tech is continued linear growth.', 'Collaborating to create global-level changes in our approach to generating the built environment.', 'Luhtechnology', '[{"company":"Luhtechnology","company_id":"luhtechnology","industry":"Architecture & Planning","location":"San Diego County, California, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"Luhtechnology","title":"Founder"}],"url":"https://www.linkedin.com/company/luhtechnology"},{"company":"Ideation phase","company_id":null,"location":"California, United States","positions":[{"description":"","duration":"Jul 2021 Aug 2021 2 months","duration_short":"2 months","end_date":"Aug 2021","start_date":"Jul 2021","subtitle":"Ideation phase","title":"Peaceful Warrior"}],"url":""},{"company":"USG","company_id":"usgcorp","location":"Greater Los Angeles Area","positions":[{"description":"Erik\'s role provides for involvment in many distinct areas of the organization. A primary focus is the integration of Advanced Engineering tools and protocols into the existing engineering workflow, which serves to improve engineering efficiency and allow engineers to achieve ever greater results. Additionally Erik helps to guide the operations of the PARTI team, which brings together design innovators to create parametric design solutions for ceiling and wall systems. He also helps to oversee the Research and Development of new product offerings as well as establishing the digital prototyping program.His background in acoustics leads to further exploration in acoustic testing coupled with parametric tools for evaluating acoustic performance. This extends into research on the integration of lighting functionality within new system designs. Finally, he also contributes to pre-sales efforts with design and mock-ups. These efforts all help drive the technological innovations which place Ceilings Plus at the forefront of the industry.","duration":"Apr 2016 Jul 2021 5 years 4 months","duration_short":"5 years 4 months","end_date":"Jul 2021","start_date":"Apr 2016","subtitle":"USG","title":"Manager of Advanced Computational Research"}],"url":"https://www.linkedin.com/company/usgcorp"},{"company":"NewSchool of Architecture + Design","company_id":"newschool-of-architecture-design","location":"Greater San Diego Area","positions":[{"description":"Developed new directions in material and technology research for the architectural program while maintaining day to day operations and staff management. Many new process improvements were introduced during his tenure including instructional manuals for wood and metal working as well as guides for laser cutting, CNC routing and 3D printing. The later was essential with the acquisition of a Selective Laser Sintering printer from EOS in 2013. Additional new equipment was sourced to expand wood, metal and digital fabrication resources. The end goal of these efforts was always a more complete integration of the resources of the lab within the academics program.","duration":"Nov 2011 Apr 2016 4 years 6 months","duration_short":"4 years 6 months","end_date":"Apr 2016","start_date":"Nov 2011","subtitle":"NewSchool of Architecture + Design","title":"Materials Lab Manager"}],"url":"https://www.linkedin.com/company/newschool-of-architecture-design"},{"company":"The University of Arizona","company_id":"uarizona","location":"","positions":[{"description":"Managed material laboratory within the architecture college. Duties included safety training, hiring staff, mentoring students, researching new technologies, developing procedures, maintaining equipment and collaborating with instructors and staff.","duration":"Aug 2008 Nov 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2011","start_date":"Aug 2008","subtitle":"The University of Arizona","title":"laboratory coordinator"}],"url":"https://www.linkedin.com/company/uarizona"},{"company":"Avanquest Software","company_id":"avanquest-software","location":"","positions":[{"description":"Software technical support duties including troubleshooting techical issues, testing software and managing client issues. Worked remotely covering support for an entire product line.","duration":"Jul 2000 2008 8 years","duration_short":"8 years","end_date":"2008","start_date":"Jul 2000","subtitle":"Avanquest Software","title":"Software Support"}],"url":"https://www.linkedin.com/company/avanquest-software"},{"company":"IBM Global Services","company_id":"ibm","location":"","positions":[{"description":"Oversaw product purchases for Lucent Technologies. Gatheredand filtered order and purchasing data, verified on-time metrics.Coordinated with on-site representatives to guarantee deliveries.","duration":"Jun 1999 Jul 2000 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2000","start_date":"Jun 1999","subtitle":"IBM Global Services","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Nexus Greenhouse Corporation","company_id":null,"location":"","positions":[{"description":"Managed building projects including coordination of onsite material delivery, labor teamsand shipping of building components. Created material take-off sheets from engineeringdrawings and coordinated with vendors to provide products.","duration":"Feb 1997 Jun 1999 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 1999","start_date":"Feb 1997","subtitle":"Nexus Greenhouse Corporation","title":"Project Manager"}],"url":""}]', '["“I’ve known Erik over the past five years through the University of Arizona. Over that time, he was a student of mine in seven courses: five building technology courses and two design studios. I also worked in close collaboration with Erik as a colleague through his position as CALA’s Materials Laboratory Coordinator. He was charged with facilities management and the design and fabrication of analog and cnc tools and instrumentation. Erik is distinguished by his breadth and depth of knowledge of architectural and industrial design, fabrication techniques and project delivery. He is an innovative problem solver, with an outstanding work ethic and time management skills; he always delivers quality products on time. He is skilled in using state of the art design and fabrication software including Revit and Madcam. Erik’s vast experience with construction/fabrication and software programming has greatly informed his architectural design work and has proven critical in many of the design build projects delivered by the School of Architecture. He is a principled and valuable asset with good sense of humor.”","“With his architectural education and the depth of his background and experience with materials, fabrication and construction, Erik is uniquely positioned to be a contributing voice in the profession. His positive and pro-active world view and his rigorous work ethic make him a valued collaborator.”","“Erik’s enormous energy is equally match by his professional skills. His work is marked by inventiveness bridging between the realm of design and the field of actual construction. His leadership skills are complimenting his ability to be a valuable member of a team. He is creative, knowledgeable and hard working. Excellent professional!”"]']
User: ['Maurice Levitch', 'I am an Architect and Builder and have practiced design/build for over 30 years. It is through understanding existing structures, the needs of my clients, and the importance of good design, that I am able to design and build beautiful, sustainable, well-built, and appropriate projects and have fun doing it. Specialties: Architecture, Design/Build, planning, remodeling of residential and light commercial spaces, new construction, green building, green point rating', 'President at Levitch Associates, Inc. Architects/Builders', 'Levitch Associates, Inc.', '[{"company":"Levitch Associates, Inc.","company_id":null,"location":"","positions":[{"description":"Principal Architect and Builder Principal Architect and Builder","duration":"1984 - Present 38 years","duration_short":"38 years","end_date":"Present","start_date":"1984","subtitle":"Levitch Associates, Inc.","title":"President"}],"url":""}]', '["Alicia Abramson “I enjoyed working with Maurice on our kitchen, bedroom and bath remodel. He brought several creative solutions to our project that resulted in a much nicer space than we envisioned at the outset. Maurice\'s work is of high quality and he excels in adding those small details that make a space architecturally interesting, functional and welcoming.”","Gregoire Jacquet “It is always a pleasure to work with Maurice, unlike other architect builder, is always ready to please you, he really listen to your needs and exceed them. Maurice can achieve things other can\'t on all level, he\'s a very resourceful professional.”"]']### Assistant: The agent's job is to collaborate with professionals in the architecture and construction industry to drive technological innovations, and today, the user is reaching out to the agent because they need assistance in incorporating sustainable design and green building practices into their upcoming residential project.
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### Human: Agent: ['Ruchi T.', 'With a strong background in technology, data analytics, and marketing, Ruchi brings deep experience in ideating, building, and launching software products that impress customers constantly. Drawing from her experience in software development and product management, she now specializes in heading product strategy and go-to-market efforts for enterprise-scale SaaS and AI/ML-based products that span multiple domains. Customer, Product & Data-centric. Currently focused on leading product marketing & growth efforts for AI/ML products. Experienced in leading product marketing & product management in Enterprise, Commercial, SMB, Prosumer & Consumer markets for SaaS products and hardware. Domains: Professional Visualization, Cloud Computing, Accounting, Sales & Revenue Performance Management, RevOps, Finance and more. Industries: AEC, Manufacturing, 3D scanning, Gaming, Banking/Finance and more. Tech: AI/ML/DL, AR/VR, 3D graphics', 'Product Marketing | AI/ML', 'VMware', '[{"company":"VMware","company_id":"vmware","industry":"Software Development","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jan 2022","subtitle":"VMware","title":"Senior Product Marketing Manager"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Xactly Corp","company_id":"xactly-corporation","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Dec 2019 Jan 2022 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2022","start_date":"Dec 2019","subtitle":"Xactly Corp","title":"Product Marketing Lead"}],"url":"https://www.linkedin.com/company/xactly-corporation"},{"company":"Docyt","company_id":"docyt","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Docyt","title":"Product Marketing & Growth"}],"url":"https://www.linkedin.com/company/docyt"},{"company":"Umbra","company_id":"umbra-software","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2017 Jan 2018 7 months","duration_short":"7 months","end_date":"Jan 2018","start_date":"Jul 2017","subtitle":"Umbra","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/umbra-software"},{"company":"San Jose Downtown Association","company_id":"san-jose-downtown-association","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2017 Jul 2017 4 months","duration_short":"4 months","end_date":"Jul 2017","start_date":"Apr 2017","subtitle":"San Jose Downtown Association","title":"Marketing and Communications Volunteer"}],"url":"https://www.linkedin.com/company/san-jose-downtown-association"},{"company":"NVIDIA","company_id":"nvidia","location":"","positions":[{"description":"","duration":"Jun 2016 Sep 2016 4 months","duration_short":"4 months","end_date":"Sep 2016","start_date":"Jun 2016","subtitle":"NVIDIA","title":"Product Marketing Intern"}],"url":"https://www.linkedin.com/company/nvidia"},{"company":"LitePoint","company_id":"litepoint","location":"","positions":[{"description":"","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"LitePoint","title":"IoT Market Research Analyst Intern"}],"url":"https://www.linkedin.com/company/litepoint"},{"company":"Dell","company_id":"delltechnologies","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jun 2015 Dec 2015 7 months","duration_short":"7 months","end_date":"Dec 2015","start_date":"Jun 2015","subtitle":"Dell","title":"Product Manager Intern"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Santa Clara University Leavey School of Business","company_id":"santa-clara-university-leavey-school-of-business","location":null,"positions":[{"description":"","duration":"Sep 2015 Sep 2015 1 month","duration_short":"1 month","end_date":"Sep 2015","start_date":"Sep 2015","subtitle":"Santa Clara University Leavey School of Business","title":"Student Ambassador | Graduate Business Office"},{"description":"","duration":"Sep 2015 Sep 2015 1 month","duration_short":"1 month","end_date":"Sep 2015","start_date":"Sep 2015","subtitle":"Santa Clara University Leavey School of Business","title":"Executive Vice President | Inter Network Student Council"}],"url":"https://www.linkedin.com/company/santa-clara-university-leavey-school-of-business"},{"company":"Santa Clara University Leavey School of Business","company_id":"santa-clara-university-leavey-school-of-business","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2014 Jun 2015 10 months","duration_short":"10 months","end_date":"Jun 2015","start_date":"Sep 2014","subtitle":"Santa Clara University Leavey School of Business","title":"Social Media Marketing Manager, International Business Network (IBN)"}],"url":"https://www.linkedin.com/company/santa-clara-university-leavey-school-of-business"},{"company":"Infosys","company_id":"infosys","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"May 2011 Dec 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2012","start_date":"May 2011","subtitle":"Infosys","title":"Engineering & Product Lead | Product Management and Development – Software"}],"url":"https://www.linkedin.com/company/infosys"},{"company":"Infosys","company_id":"infosys","location":null,"positions":[{"description":"","duration":"Sep 2009 Mar 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2011","start_date":"Sep 2009","subtitle":"Infosys","title":"Senior Software Engineer | Product Development – Software"},{"description":"","duration":"Aug 2007 Sep 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2009","start_date":"Aug 2007","subtitle":"Infosys","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Sandy Krishnan “Ruchi is a knowledgeble Clarity Consultant; She led the technical team in implementing major enhancements releases (includes financial) for Clarity successfully; she is a dedicated, competent professional with exceptional analytical and troubleshooting skills. she has great passion on her work and is willing to take extra efforts to excel in her profession. Her focus and willingness to help reach a goal is an invaluable asset to any team. I will recommend Ruchi for her professionalism, integrity and commitment.”","Ketha Bonadie, PMP, CSM “Ruchi, worked with my team as a Tech Lead. She is a hard working individual who is very knowledgable in her field. She is a great team player who demonstrated excellent flexibility and went above and beyond to produce quality product. I highly recommend her.”"]']
User: ['Vyoma Kapur', "Leading Product Marketing for Momentive's enterprise solutions, partnerships and key integrations including Microsoft Teams, Tableau & Zoom. Functional expertise: persona development, messaging, positioning, competitive research, customer and market research, GTM planning, sales enablement, content development, data-driven storytelling, presentations & webinarsIndustry expertise: B2B enterprise SaaS, MarTech, AI-driven tech, HR solutions", 'Product Marketing', 'Momentive.ai', '[{"company":"Momentive.ai","company_id":"momentive.ai","industry":"Internet","location":"San Mateo, California","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Momentive.ai","title":"Product Marketing, Business Solutions and Strategic Partnerships"}],"url":"https://www.linkedin.com/company/momentive.ai"},{"company":"Mintigo","company_id":"mintigo","location":"San Mateo, California","positions":[{"description":"","duration":"Oct 2017 Jun 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2019","start_date":"Oct 2017","subtitle":"Mintigo","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/mintigo"},{"company":"Marketo, an Adobe Company","company_id":"adobemarketoengage","location":"San Mateo, California","positions":[{"description":"","duration":"Jan 2015 Oct 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2017","start_date":"Jan 2015","subtitle":"Marketo, an Adobe Company","title":"Sr. Manager, Marketing"}],"url":"https://www.linkedin.com/company/adobemarketoengage"},{"company":"Oracle Marketing Cloud","company_id":"responsys","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2013 Jan 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2015","start_date":"Apr 2013","subtitle":"Oracle Marketing Cloud","title":"Sr. Manager, Marketing and Demand Generation"}],"url":"https://www.linkedin.com/company/responsys"},{"company":"Red Bricks Media (acquired by Geary LSF)","company_id":"red-bricks-media","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2011 Apr 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2013","start_date":"Apr 2011","subtitle":"Red Bricks Media (acquired by Geary LSF)","title":"Senior Account Manager, Digital Marketing"}],"url":"https://www.linkedin.com/company/red-bricks-media"}]', '["Liwen Xu “Vyoma is a one-of-a-kind mentor, manager, and product marketer. Firstly, Vyoma is an expert in her field and extremely adaptable. She leads many high-impact projects, balancing between new messaging initiatives, growing SurveyMonkey’s partnerships and enabling Sales through high quality content and training. No matter what the ask is, she can and will make it happen. Amidst all her initiatives, she always makes time to check in on me and provide guidance. Although I\'m new to marketing, never once has she made me feel junior. She treats me as an equal, sharing useful resources for my growth, encouraging me while giving constructive feedback, and giving me autonomy with end-to-end ownership over projects. Many people know Vyoma as an incredible industry expert. However, I can confidently say that she is not only a rockstar leader, but also an inspiring mentor who really cares for my growth. I know that in any leading PMM role, she will be incredibly successful.”","Rebeca Forteza “I had the pleasure of working with \u200bVyoma at \u200bMintigo\u200b, collaborating on several projects. Her ability to \u200bhandle \u200bmultiple projects and keep \u200beveryone \u200binvolve\u200bd\u200b increased the productivity level of \u200bthe sales \u200bteam dramatically. \u200bVyoma is very organized,\u200b has a passion for enterprise B2B\u200b and her ability to plan and execute in time is amazing. \u200bShe is a consummate professional, has an in-depth knowledge of demand generation and lead flow process. \u200bShe is an asset to any organization in which she works. I would be happy to get the opportunity of working with her again in the future.\u200b \u200bShe would be a spectacular leader in any marketing or sales organization. ”"]']### Assistant: The agent's job is to lead product strategy and go-to-market efforts for enterprise-scale SaaS and AI/ML-based products, while the user is reaching out to the agent because they need assistance in developing persona development and messaging for their B2B enterprise SaaS solution.
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### Human: Agent: ['Stacey Ridgeway', 'Educator with 30 years combined experience in a K-12 classroom setting and education technology industry focusing on implementation and professional development of curricular, assessment, and analytics resources. Strong communication and interpersonal skills allow me to successfully build new working relationships with customers and cross-functional teams. I have strong leadership, time-management, and technical skills. Even outside of a classroom or K-12 district setting, I am an educator at heart who is dedicated to furthering my own education and professional experiences.', 'Director, Partner Success (SW) at Discovery Education', 'Discovery Education', '[{"company":"Discovery Education","company_id":"discoveryed","industry":"Education Administration Programs","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Discovery Education","title":"Director, Partner Success"},{"description":"","duration":"Nov 2016 Jan 2022 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jan 2022","start_date":"Nov 2016","subtitle":"Discovery Education","title":"Partner Success Manager"}],"url":"https://www.linkedin.com/company/discoveryed"},{"company":"Key Data Systems","company_id":"key-data-systems","location":"Lake Elsinore, CA","positions":[{"description":"partner management, opportunity tracking, promoting the brand among partners and educators nationwide partner management, opportunity tracking, promoting the brand among partners and educators nationwide","duration":"Apr 2016 Oct 2016 7 months","duration_short":"7 months","end_date":"Oct 2016","start_date":"Apr 2016","subtitle":"Key Data Systems","title":"Assessment Director"}],"url":"https://www.linkedin.com/company/key-data-systems"},{"company":"Scantron Corporation","company_id":"scantron","location":"","positions":[{"description":"Supervise team of educators who manage K12 customer account relationships and implementations of web-based product offerings; Oversee and maintain account implementation plan, professional development activities, and act as liaison between customer and internal departments; Provide single-point-of-contact customer service on content, technical, and/or assessment related questions Supervise team of educators who manage K12 customer account relationships and implementations of web-based product offerings; Oversee and maintain account implementation plan, professional development activities, and act as liaison between customer and internal departments; Provide single-point-of-contact customer service on content, technical, and/or assessment related questions","duration":"Aug 2009 Feb 2016 6 years 7 months","duration_short":"6 years 7 months","end_date":"Feb 2016","start_date":"Aug 2009","subtitle":"Scantron Corporation","title":"Director, Client Program Management"}],"url":"https://www.linkedin.com/company/scantron"},{"company":"Rancho Community Christian School","company_id":null,"location":"","positions":[{"description":"• Introduced and implemented new educational technologies, designed grade level curriculum, and served as grade level chair• Represented elementary level teachers on a Faculty Advisory Committee reporting directly to Superintendent• Collaborated on school accreditation committee responsible for data analysis, goal-setting and comprehensive report• Selected to participate in science and technology grant program involving professional development and specialized training • Introduced and implemented new educational technologies, designed grade level curriculum, and served as grade level chair• Represented elementary level teachers on a Faculty Advisory Committee reporting directly to Superintendent• Collaborated on school accreditation committee responsible for data analysis, goal-setting and comprehensive report• Selected to participate in science and technology grant program involving professional development and specialized training","duration":"Aug 2005 Jul 2009 4 years","duration_short":"4 years","end_date":"Jul 2009","start_date":"Aug 2005","subtitle":"Rancho Community Christian School","title":"Elementary School Teacher"}],"url":""},{"company":"Scantron","company_id":"scantron","location":"Scantron","positions":[{"description":"\uf0b7 Provided staff development and training to educators on using technology for curriculum design, development, and adaptive assessment \uf0b7 Developed new course offerings and updated existing training materials \uf0b7 Provided staff development and training to educators on using technology for curriculum design, development, and adaptive assessment \uf0b7 Developed new course offerings and updated existing training materials","duration":"Jul 1999 Mar 2003 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2003","start_date":"Jul 1999","subtitle":"Scantron","title":"Professional Development Specialist"}],"url":"https://www.linkedin.com/company/scantron"},{"company":"EdVISION Corporation","company_id":"edvision-corporation","location":"","positions":[{"description":"\uf0b7 Designed and developed customer training and professional development program in our corporate office in San Diego\uf0b7 Maintained customer database and client retention/satisfaction\uf0b7 Contributed to content editing and product development \uf0b7 Designed and developed customer training and professional development program in our corporate office in San Diego\uf0b7 Maintained customer database and client retention/satisfaction\uf0b7 Contributed to content editing and product development","duration":"Jan 1998 Jul 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 1999","start_date":"Jan 1998","subtitle":"EdVISION Corporation","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/edvision-corporation"},{"company":"Tudor Publishing","company_id":null,"location":"","positions":[{"description":"\uf0b7 Created and managed custom curriculum alignment processes \uf0b7 Aligned educational objectives to national standards, state frameworks, and criterion-referenced tests \uf0b7 Created and managed custom curriculum alignment processes \uf0b7 Aligned educational objectives to national standards, state frameworks, and criterion-referenced tests","duration":"Jun 1996 Dec 1997 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 1997","start_date":"Jun 1996","subtitle":"Tudor Publishing","title":"Content Specialist"}],"url":""}]', '["Stacey Dude “Stacey Ridgeway is one of the most dedicated, loyal, conscientious and honest people I have had the pleasure of working with. She works hard and does not let the time get in the way of completion of any tasks, She sincerely cares about what she does, her work, her colleagues, and the customers. I would feel honored to be a part of any team that Stacey is a part of; she is someone who I feel lucky to have worked with for over 10 years. ”","Mandie Bechard “Stacey is a creative, innovative and highly effective leader. I had the pleasure of working closely with Stacey at Scantron for the past two years and was impressed by her professionalism and passion on a daily basis. Stacey has the ability to motivate a team, improve process and drive large-scale projects to completion on time and within budget. I would highly recommend Stacey for a position in the field of education technology and assessment. ”"]']
User: ['Melissa Brown, M.Ed.', 'Experienced Instructional Assistant with a demonstrated history of working in the education management industry. Skilled in Sales, Management, Teamwork, Leadership, and Adobe Acrobat. Strong education professional with a Master of Education - MEd focused in Elementary Education and Teaching from Catherine Leahy Brine .', 'Building Substitute Teacher at Hamilton Primary School', 'Hamilton Primary School', '[{"company":"Hamilton Primary School","company_id":"hamilton-primary-school","industry":"Education Management","location":"Weymouth, Massachusetts, United States","positions":[{"description":"","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Hamilton Primary School","title":"Building Substitute Teacher"}],"url":"https://www.linkedin.com/company/hamilton-primary-school"},{"company":"Alden Elementary School","company_id":"alden-elementary-school","location":"Duxbury","positions":[{"description":"","duration":"Aug 2019 Aug 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2021","start_date":"Aug 2019","subtitle":"Alden Elementary School","title":"Instructional Assistant"}],"url":"https://www.linkedin.com/company/alden-elementary-school"},{"company":"Duxbury High School","company_id":null,"location":"Duxbury, MA","positions":[{"description":"","duration":"Mar 2018 Jul 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2019","start_date":"Mar 2018","subtitle":"Duxbury High School","title":"Instructional Assistant"}],"url":""},{"company":"WH Cornerstone Investments","company_id":"wh-cornerstone-investments","location":"","positions":[{"description":"","duration":"Jun 2014 Dec 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2017","start_date":"Jun 2014","subtitle":"WH Cornerstone Investments","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/wh-cornerstone-investments"},{"company":"Vinik Asset Management, LLP","company_id":"vinik-asset-management-llp","location":"Greater Boston Area","positions":[{"description":"I supported 6 analysts I supported 6 analysts","duration":"Dec 2006 Feb 2013 6 years 3 months","duration_short":"6 years 3 months","end_date":"Feb 2013","start_date":"Dec 2006","subtitle":"Vinik Asset Management, LLP","title":"Admin Assistant"}],"url":"https://www.linkedin.com/company/vinik-asset-management-llp"},{"company":"Merrill Lynch","company_id":"merrilllynch","location":"Greater Boston Area","positions":[{"description":"I supported the research sales team I supported the research sales team","duration":"Aug 1998 Dec 2006 8 years 5 months","duration_short":"8 years 5 months","end_date":"Dec 2006","start_date":"Aug 1998","subtitle":"Merrill Lynch","title":"Sales Assistant"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"DeWolfe Relocation","company_id":null,"location":"Lexington, MA","positions":[{"description":"","duration":"May 1996 Aug 1998 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 1998","start_date":"May 1996","subtitle":"DeWolfe Relocation","title":"Receptionist"}],"url":""},{"company":"Atlantic Plywood Corporation","company_id":"atlantic-plywood-corporation","location":"","positions":[{"description":"","duration":"1992 1993 1 year","duration_short":"1 year","end_date":"1993","start_date":"1992","subtitle":"Atlantic Plywood Corporation","title":"File clerk"}],"url":"https://www.linkedin.com/company/atlantic-plywood-corporation"}]', '["Gary Cohen “Melissa was an outstanding member of our team. She figures out new assignments/tasks quickly, gets things done efficiently, correctly and with a smile including all admin tasks and company research. I really enjoyed working with her!”","Ted Bernardo “I have worked with numerous administrative assistants at several financial services institutions, large and small, and I have found Melissa to be among the very best. She was always punctual, usually arriving early, well prior to 7am. She is cheerful and easy to work with, and highly professional. Yes she anticipates needs and always had her work done ahead of time, balanced her work load between several different analysts, and was highly efficient. But it was her friendly demeanor, and her cheerful smile, that was the biggest value add throughout the day. Sounds overly sweet, but it\'s the truth. It\'s one thing to have a smart, hard working admin on your side, but it\'s another to have one whom you also very much enjoy working with. That\'s a rare commodity indeed, and yet that describes Melissa Brown perfectly.”"]']### Assistant: The agent's job is to provide professional development and support in the field of education technology and assessment. Today, the agent is reaching out to the user because they need to discuss a potential partnership for implementing new technology resources at Hamilton Primary School.
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### Human: Agent: ['Jim Compton', 'Plastics Industry professional experienced in all levels of Management, Injection molding, thermoforming, and trouble shooting processes, equipment and function of manufactured parts and assemblies. Specialties: I am a 6 Sigma Greenbelt and have extensive expreience in 5S and Visual Shop floor management. I am and expert on all areas of the injection molding process and have extensive experience.', 'President at JACOM PLastics Tooling Sales and Consulting', 'JACOM PLastics Tooling Sales and Consulting', '[{"company":"JACOM PLastics Tooling Sales and Consulting","company_id":null,"location":"Hutto, TX","positions":[{"description":"Now doing Tooling Sales as well as consulting for the Plastics Industry Now doing Tooling Sales as well as consulting for the Plastics Industry","duration":"Jun 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Jun 2017","subtitle":"JACOM PLastics Tooling Sales and Consulting","title":"President"}],"url":""},{"company":"Flex","company_id":"flexintl","location":"Austn, TX","positions":[{"description":"","duration":"Aug 2012 May 2018 5 years 10 months","duration_short":"5 years 10 months","end_date":"May 2018","start_date":"Aug 2012","subtitle":"Flex","title":"Sr. Processing/Tooling Engineer"}],"url":"https://www.linkedin.com/company/flexintl"},{"company":"Tasus Texas","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2010 Aug 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2012","start_date":"Mar 2010","subtitle":"Tasus Texas","title":"Sr. Process Engineer"}],"url":""},{"company":"Precision Mold and Tool","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2009 Mar 2010 10 months","duration_short":"10 months","end_date":"Mar 2010","start_date":"Jun 2009","subtitle":"Precision Mold and Tool","title":"Process/Maintenance Tech"}],"url":""},{"company":"Johnson Controls Automotive","company_id":"johnson-controls","location":"","positions":[{"description":"","duration":"Nov 2006 Mar 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2009","start_date":"Nov 2006","subtitle":"Johnson Controls Automotive","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Avanzar Interior Tech","company_id":"avanza-communications-llc","location":"","positions":[{"description":"","duration":"Sep 2006 Mar 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2009","start_date":"Sep 2006","subtitle":"Avanzar Interior Tech","title":"PE/ME Injection and Headliners"}],"url":"https://www.linkedin.com/company/avanza-communications-llc"},{"company":"Mitac","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Mitac","title":"Engineer"}],"url":""},{"company":"Samina-SCI","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Samina-SCI","title":"Program Manager"}],"url":""},{"company":"Kerr Plastics","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Kerr Plastics","title":"Process Engineer"}],"url":""},{"company":"Flextronics","company_id":"flexintl","location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Flextronics","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/flexintl"},{"company":"Engineered Specialty Plastics","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Engineered Specialty Plastics","title":"Engineering Manger"}],"url":""},{"company":"Complex Tooling and Molding","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"Complex Tooling and Molding","title":"Production Manager"}],"url":""},{"company":"Owens-Illinois","company_id":null,"location":"","positions":[{"description":"","duration":"1973 1994 21 years","duration_short":"21 years","end_date":"1994","start_date":"1973","subtitle":"Owens-Illinois","title":"Production Manager"}],"url":""},{"company":"Purchase Plastics","company_id":null,"location":"","positions":[{"description":"","duration":"1988 1993 5 years","duration_short":"5 years","end_date":"1993","start_date":"1988","subtitle":"Purchase Plastics","title":"Plant Manager"}],"url":""},{"company":"Advanced Closures","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Advanced Closures","title":"Production Manager"}],"url":""}]', '["LinkedIn User “Jim is a very knowledgeable and experrienced engineer. He is fun to work with.”","Matt Peterson “Jim is a leader and a trainer. His years of experiance were the reason the Injection Molding and Headliner areas succeeded. He was liked and respected by all the Technician and Maintenance men that he lead. With little resources Jim transformed a group of operators turned maintenance into one of the best maintenance departments in the plant.”"]']
User: ['Ronald Prainito', 'Working in the plastics field making, designing, repairing, changing, engineering parts for proto type and production. I have helped many people design new parts and have worked in design and build of plastic molds and related tooling since 1979. as a Tooling Engineer, Designer,Toolroom Manger, Production Engineer, Mold Maker and Floor Sweeper.', 'Working on Creo 3.0 Designing Mold , Fixtures, and ambly machines.....', 'Cumberland Plastic Solutions', '[{"company":"Cumberland Plastic Solutions","company_id":"cumberland-plastic-solutions","industry":"Plastics Manufacturing","location":"Opelika, Alabama Area","positions":[{"description":"Design néw molds and engineering changes for automotive parts Design néw molds and engineering changes for automotive parts","duration":"Apr 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Cumberland Plastic Solutions","title":"Tooling Engineer / Designer"}],"url":"https://www.linkedin.com/company/cumberland-plastic-solutions"},{"company":"Eldon James Corp.","company_id":"eldon-james-corp","location":"","positions":[{"description":"","duration":"Jul 2011 Jan 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2013","start_date":"Jul 2011","subtitle":"Eldon James Corp.","title":"Engineer 1"}],"url":"https://www.linkedin.com/company/eldon-james-corp"},{"company":"Quickparts","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2006 Sep 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Sep 2010","start_date":"Nov 2006","subtitle":"Quickparts","title":"Production Engineer"}],"url":""},{"company":"Sportrack Automotive (435 million in sales per year)","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1993 Jan 2004 10 years 5 months","duration_short":"10 years 5 months","end_date":"Jan 2004","start_date":"Sep 1993","subtitle":"Sportrack Automotive (435 million in sales per year)","title":"Tool Engineer"}],"url":""}]', '["Daniel Ng “Ron simply rocks! I\'m very fortunate to work alongside him - his 20+ years of industry knowledge is indispensable. Definite go-to-guy for any tooling and injection-molded problems and questions. It\'s a tremendous help to have someone with his caliber of expertise AND in depth knowledge of CAD to identify and resolve issues quickly.”","Cathy Ludwig “Ron is a very conscientious worker that pays particular attention to details. Very experienced and works well under deadlines.”"]']### Assistant: The agent's job is to provide consulting services for the plastics industry, while the user is reaching out to the agent because they need assistance in designing new molds and engineering changes for automotive parts.
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### Human: Agent: ['Bob White', "I have been selling Honda automobiles now for just over 22 years.This is my 10th year Holding Honda's highest sales award, the Council Of Sales Leadership ''Gold Master Award''. I have also been a member of Honda's Council of Sales Leadership, for 20 years! Please call or email me if I can be of service to you or someone you may know!Specialties: Selling cars the ''Old Fashion Way''.... By working Honest, and Working Hard to earn your automotive business!!!! I make purchasing a car FUN, and easy!", 'Senior Sales Professional, Inventory Manager, & Fleet Manager at Jim White Honda', 'Jim White Honda', '[{"company":"Jim White Honda","company_id":"jim-white-honda","industry":"Motor Vehicle Manufacturing","location":"Jim White Honda","positions":[{"description":"I sell Honda, Toyota, Acura, Lexus and Chevy Automobiles here in the Toledo / Maumee area.Please email me if I can be of service to you or someone you know.....THANKS I sell Honda, Toyota, Acura, Lexus and Chevy Automobiles here in the Toledo / Maumee area.Please email me if I can be of service to you or someone you know.....THANKS","duration":"Mar 2003 - Present 18 years 8 months","duration_short":"18 years 8 months","end_date":"Present","start_date":"Mar 2003","subtitle":"Jim White Honda","title":"Senior Sales Professional, Inventory Manager, Fleet Manager"}],"url":"https://www.linkedin.com/company/jim-white-honda"},{"company":"Hatfield Honda","company_id":null,"location":"Maumee, Ohio","positions":[{"description":"Desking Deals, Handling Inventory, Administrative work, Selling Cars. Desking Deals, Handling Inventory, Administrative work, Selling Cars.","duration":"Sep 1992 Mar 2003 10 years 7 months","duration_short":"10 years 7 months","end_date":"Mar 2003","start_date":"Sep 1992","subtitle":"Hatfield Honda","title":"Asst. Sales Manager, Senior Sales Professional"}],"url":""},{"company":"Toledo Venetian Blind Co.","company_id":null,"location":"","positions":[{"description":"Manufactured and Fabricated Mini Blinds, Vertical Blinds and Window Treatments. Manufactured and Fabricated Mini Blinds, Vertical Blinds and Window Treatments.","duration":"Jan 1987 Sep 1992 5 years 9 months","duration_short":"5 years 9 months","end_date":"Sep 1992","start_date":"Jan 1987","subtitle":"Toledo Venetian Blind Co.","title":"Partner / Owner"}],"url":""}]', '["Jack C. Johnson “I am writing to highlight Bob White\'s upstanding professionalism. In my dealings with Bob he has always given off his positive and warm personality. He is always multitaskful in juggling between customers and handling inventory. I always appreciate his promptness and ease of business transaction from dealer to dealer. Bob White\'s magnetic personality and compassion ensures his success. It is always a pleasure doing business with him.”","Derek Becker “Bob ROCKS!!!”"]']
User: ['Eric Sarjeant', 'My goal is to provide every customer with an experience at our dealership that will keep them engaged with us for all their automotive needs now and forever. cell: 317-385-9572websites: http://www.edmartintoyota.comemail addresses: esarjeant@edmartin.com', 'General Manager at Ed Martin Toyota', 'Ed Martin Toyota', '[{"company":"Ed Martin Toyota","company_id":null,"location":null,"positions":[{"description":"","duration":"Mar 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Ed Martin Toyota","title":"General Manager"},{"description":"I get to come to work each day and have the honor to work with a world-class (100% customer-focused) automotive sale and finance team. Located in Noblesville/Fishers Indiana, we dominate our competition by being fully transparent and honest to our customers and offering an experience that creates customers for life. I am blessed to be apart of this team.","duration":"Mar 2018 Mar 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2019","start_date":"Mar 2018","subtitle":"Ed Martin Toyota","title":"General Sales Manager"}],"url":""},{"company":"Honda of Fishers (formerly Honda West)","company_id":null,"location":"Fishers, Indiana","positions":[{"description":"While at Honda of Fishers, I lead a team of three finance managers. I was responsible for producing, running a clean CIT, running Saturday morning meetings, working special finance Internet leads every day, and ordering and specialized mail campaigns for secondary growth. I also trained several finance managers who have become very successful.","duration":"Apr 2008 Mar 2018 10 years","duration_short":"10 years","end_date":"Mar 2018","start_date":"Apr 2008","subtitle":"Honda of Fishers (formerly Honda West)","title":"Lead Finance Manager"}],"url":""},{"company":"Hughes Insurance Group","company_id":"hughes-insurance-group","location":"Cicero, IN","positions":[{"description":"While working full-time in automotive sales and finance. I grew a personal-lines book to over $500k. This side-gig let me learn a parallel side of the auto business while supplementing my income and helping hundreds of customers save money and get into new cars and trucks.","duration":"May 2004 Mar 2018 13 years 11 months","duration_short":"13 years 11 months","end_date":"Mar 2018","start_date":"May 2004","subtitle":"Hughes Insurance Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/hughes-insurance-group"},{"company":"Honda West (now Honda of Fishers)","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"While working at Honda West, I learned how to sell using volume and velocity models. Understand the various departments of the car business and how they work hand-in-hand. While working at Honda West, I was given the opportunity to back-up our finance manager 1-day a week and 1-Saturday a month. Which lead me into finance years later. I am was a member of the Honda Council of Sales Leadership, Gold level (250-NVS/yr) for 4 consecutive years.","duration":"Mar 2009 May 2013 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2013","start_date":"Mar 2009","subtitle":"Honda West (now Honda of Fishers)","title":"Sales and Finance"}],"url":""},{"company":"Kokomo Auto World","company_id":null,"location":"Kokomo, Indiana Area","positions":[{"description":"While at Kokomo Auto World (Honda, Toyota, Ford) I worked primarily in the Internet sales department. My job duties included responding to Internet leads from our website and various third-party vendors. Essentially doing whatever it takes to sell cars in small-town USA, which often times included lots of hustle and grind more often than not it even meant delivering cars to peoples doorstep hours away. I wouldn\'t trade this experience for anything.","duration":"Oct 2006 Mar 2009 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2009","start_date":"Oct 2006","subtitle":"Kokomo Auto World","title":"Internet Sales"}],"url":""}]', '["“When I think of Eric Sarjeant I remember someone who is organized, together, and ready for more. He constantly had answers, knew what concerns or opportunities needed addressed, and worked hard to prepare himself and his team to succeed. If I had questions about his company, his store, or a specfic customer, he was always in the loop and prepared to deliever.”","“Eric is a fantastic person to work with. I\'ve worked with Eric in several capacities over many years. I purchased new car last year, and he made the experience simple and transparent. He delivered exactly what I needed at the best price available. When Eric approached me about car and renter\'s insurance, I knew that I could trust him to take care of any unforeseen accidents in the future. He has delivered, going above and beyond by providing a high level of personal service. In a recent experience with a family member\'s claim, he acted precisely and quickly and made himself available at any time of day. Eric is a person of integrity, depth and breadth of knowledge, and a willingness to listen. I highly recommend Eric to anyone who desires to work with a trusted professional in auto sales or auto/home insurance.”"]']### Assistant: The agent's job is to sell cars and provide excellent customer service. Today, the user is reaching out to the agent because they need assistance in purchasing a new car from the dealership.
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### Human: Agent: ['James Morris CAMS, CRCMP, CCSA, CFCS', 'Innovative and high energy risk professional with expertise in identifying, controlling and mitigating risk within multiple financial organizations. Unique career experiences are derived from Enterprise and Regulatory Risk Management, matched with a front line business management background. Leader in building a strong risk culture, while supporting the efficient growth of the business. Enterprise Risk | Regulatory Affairs | Governance | Customer Relationship Management Email: Jcmorris115@icloud.com Excellent at developing relationships with internal and external stakeholders to build strong business partnerships. Effective and skillful communicator of executive management strategy and vision with the regulatory community. Reputation for a tenacious work ethic, the ability to influence others, provide motivational leadership and resolve conflicts. Certifications in several compliance and risk disciplines. CORE COMPETENCIES • Enterprise Risk Management • Regulatory Affairs • Communication Skills • Business Relationship Management • Governance • Policies and Procedures • Strategic Planning • Team Leadership • Financial Markets • BSA / AML / OFAC HIGHLIGHTS ➢ Central point of contact, with the Office of the Comptroller of the Currency, multiple offices of the Federal Reserve Bank system and the New York State Department of Financial Services during regulatory exams and ad-hoc requests. ➢ Created risk assessments to identify inherent risks, develop mitigating controls and reduce residual risk. This included an enhanced BSA/AML/OFAC risk assessment, which received regulatory approval. ➢ Proven ability to quickly gain credibility with regulators and business leaders, which was crucial in closing regulatory issues ahead of a planned bank merger.', 'Chief Risk Officer at Metropolitan Commercial Bank', 'Metropolitan Commercial Bank (New York)', '[{"company":"Metropolitan Commercial Bank (New York)","company_id":"metropolitan-national-bank-new-york-","industry":"Banking","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Metropolitan Commercial Bank (New York)","title":"Chief Risk Officer"}],"url":"https://www.linkedin.com/company/metropolitan-national-bank-new-york-"},{"company":"Santander US","company_id":"santander-us","location":"Greater Boston Area","positions":[{"description":"Provide guidance and oversight to the operations at six legal entities under the Intermediate Holding Company of Santander USA. The responsibilities of Enterprise Risk Management includes the New Product and Business Activities Program, the Material Risk Program, Risk Appetite Statement, preparation of reports for the Enterprise Risk Management Committee and the Risk Committee of the Board, Policy Administration and Governance.• Ensure that all programs, policies and practices of Enterprise Risk Management meet regulatory guidance, support a strong risk culture and are well communicated across both local and Madrid stakeholders.• Provide clear communication of risks facing the organization, across 1st and 2nd lines of defense, while actively participating as a risk subject matter expert during the Enterprise Risk Management Committee.• Collect, aggregate and prepare reporting materials used by the Chief Risk Officer during the Risk Committee of the Board and Board of Director meetings.","duration":"2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"2016","subtitle":"Santander US","title":"Director of Enterprise Risk Management"}],"url":"https://www.linkedin.com/company/santander-us"},{"company":"Independent Risk Consultant","company_id":"independent-risk-consultant","location":"Greater New York City Area","positions":[{"description":"Consulting Engagements Included:2016 - Cenlar FSB, Ewing NJ2015 - Hudson City Savings Bank, Paramus NJExperienced financial professional providing risk oversight and coordination across the three lines of defense. Ability to quickly build strong business relationships with internal and external stakeholders (lines of business managers, risk functions, executive management and regulators), identify regulatory requirements, effectively communicate through organization, collect, aggregate and present deliverables for exams or ad-hoc requests. Provide industry knowledge as to the most efficient and effective risk organization structure which will identify, aggregate, monitor, analyze and report risk factors to executive management and the BOD.ERM OversightRegulatory Affairs• Manage Communications with Regulators• Manage Regulatory Exams from First Day Letter through Exit Meeting• Guide proper response format to supervisory letters• Work with lines of business to develop action plans to address findings• Report ERM risk status to Executive Management and Board of DirectorsPolicies & ProceduresDevelop risk monitoring processesBSA/AML/OFAC risk assessmentsRisk based approach to KYC - CIP,CDD,EDD to obtain Money Laundering RA Ratings","duration":"Jan 2015 Nov 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2016","start_date":"Jan 2015","subtitle":"Independent Risk Consultant","title":"Enterprise Risk Management"}],"url":"https://www.linkedin.com/company/independent-risk-consultant"},{"company":"Hudson City Savings Bank","company_id":"hudson-city-savings-bank","location":"Paramus, New Jersey","positions":[{"description":"Independent Consultant within Enterprise Risk Management with a mandate to lead change management through the merger process with M&T Bank. Risk Management point of contact for the Office of the Comptroller of the Currency and the Federal Reserve Bank of Philadelphia.• Coordinated and managed regulatory reviews, created responses to supervisory letters and provided appropriate senior management awareness to issues at the Enterprise Risk Management Committee and Board Risk Committee oversight level.• Managed regulatory communications, exam schedules and provided lines of business with clear understanding of expectations and required deliverables. SharePoint site used to provide secure exchanges. Process managed through concurrent exams across multiple businesses and the risk governance organization. • Created risk assessments to identify inherent risks, develop mitigating controls and reduce residual risk. This included an enhanced BSA/AML/OFAC risk assessment, prepared for regulatory review.","duration":"Jun 2015 Jan 2016 8 months","duration_short":"8 months","end_date":"Jan 2016","start_date":"Jun 2015","subtitle":"Hudson City Savings Bank","title":"Independent Consultant - Head of Regulatory Affairs"}],"url":"https://www.linkedin.com/company/hudson-city-savings-bank"},{"company":"Bank of Tokyo-Mitsubishi UFJ","company_id":"mufg","location":null,"positions":[{"description":"Planned and orchestrated the development of responses for regulatory requests. Monthly contributor at various subcommittees to include Risk Management and Operational Risk Management.• Responsible for the coordination and successful completion of regulatory audits, exams or ad- hoc requests by the Federal Reserve and the NY State Department of Financial Services. • Ensured compliance with Dodd Frank requirements affecting Global Markets. Lead for Volcker Steering Committee and various work streams in New York and coordination with Tokyo stakeholders. Implemented derivative clearing, through multiple Futures Commission Merchants (FCMs), six months ahead of regulatory mandate.• Presented business strategy and balance sheet developments, with emphasis on emerging risks to liquidity positions, at the US Risk and Capital Committee and the Asset Liability Management Sub-Committee. • Developed, presented and implemented business strategy for Global Markets asset liability management, with emphasis on meeting funding requirements, while maintaining regulatory compliance. Built deposit platform, through coordination with commercial bank subsidiary, to grow money market account product. Increased balances by $5 billion in the first year.","duration":"May 2010 Jan 2015 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jan 2015","start_date":"May 2010","subtitle":"Bank of Tokyo-Mitsubishi UFJ","title":"Deputy General Manager & Head of Regulatory Affairs"},{"description":"Promoted to a newly established position overseeing the sales and trading operation for bank funding. Managed a group of 15 traders and sales staff. • Aligned funding strategy with emphasis on liquidity, contingency funding and asset quality. • Developed a global liquidity strategy to increase funding capabilities through coordination across global funding centers (New York, London, Tokyo).• Provided regulators (Federal Reserve and NYSDFS) with updates regarding balance sheet and liquidity conditions.• Communicated directly with the Bank’s largest depositors during the Financial Crisis. Explained the Bank’s liquidity status, balance sheet and impact on liability pricing.","duration":"May 2008 May 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2010","start_date":"May 2008","subtitle":"MUFG","title":"Senior Vice President - Liquidity Risk"},{"description":"• Designed and implemented strategy to grow deposit base with corporations, state governments, mutual funds, government agencies and central banks. Client base expanded over 10% annually. • Cross-sold fixed income products throughout the organization utilizing internal relationships built within corporate banking, capital markets, foreign exchange and securitization. Deposit balances grew by $3 billion in the first year.","duration":"Mar 1992 May 2008 16 years 3 months","duration_short":"16 years 3 months","end_date":"May 2008","start_date":"Mar 1992","subtitle":"MUFG","title":"Vice President & Manager - Institutional Sales"}],"url":"https://www.linkedin.com/company/mufg"},{"company":"US Army","company_id":"us-army","location":"Lodi, New Jersey","positions":[{"description":"Captain (Retired) US Army ReservesOperation Desert Storm 1991 Captain (Retired) US Army ReservesOperation Desert Storm 1991","duration":"1986 1994 8 years","duration_short":"8 years","end_date":"1994","start_date":"1986","subtitle":"US Army","title":"Captain (Retired)"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Rhona Ramsay Cornil “Following the enactment of the Dodd Frank Act, Jim as the then Deputy General Manager of the Markets division, helped lead the business efforts to implement the requirements. This required great effort which paid off when he and his team met requirements well ahead of schedule and resulted in uninterrupted operation of trading and most importantly, the continued delivery of our products and services to our clients. Over the years, I have found Jim to be a strong, calm and a thoughtful business partner who tirelessly placed the bank’s interest at the forefront. He cares about people and was well respected throughout the organization as a person of integrity, strong character and model team player. Jim was a pleasure to work with and would always do the right thing to get the best results.”","Louis Geser “Jim is a rare breed! He and his team knew to ask the right questions, in advance of the financial crisis, so BTM/UFJ\'s liquidity and product expertise could be utilized by Dreyfus when it was needed most. Jim\'s extensive product, regulatory and funding knowledge created a partnership in helping formulate complex risk and portfolio management solutions jointly. I cannot speak highly enough of Jim\'s capabilities, work ethic, and commitment to our business!”"]']
User: ['David Gutierrez, Enrolled Agent', 'Specialties: Enrolled Agent.', 'Owner, CEO Services', 'CEO Services', '[{"company":"CEO Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jan 2005","subtitle":"CEO Services","title":"Owner"}],"url":""},{"company":"Brown & Co. Noe Valley","company_id":null,"location":"","positions":[{"description":"Bookkeeping & QuickBooks Consulting. Bookkeeping & QuickBooks Consulting.","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Brown & Co. Noe Valley","title":"Bookkeeper & QuickBooks Consultant"}],"url":""}]', '["Tim Grant “David is a highly prized software and tax professional. We have partnered on several projects, and I\'m impressed with his technical knowledge regarding data systems integration. He\'s knows how to get the job done and he does it. David is very personable, humble and concerned about achieving an excellent outcome for the client. I would give him the highest recommendation!”","Tim Steele “I first hired CEO Services when I was in Real Estate. David\'s integrity, skill level, and a friendly \'let\'s get it done\' attitude is amazing. He is extremely resourceful and works well with his clients. His company is the perfect bridge between you and your CPA and will save you money in the long run. If you are looking for a company that not only has great bookkeeping capabilities, but also can understand your business and help save you money, David and CEO Services is the way to go.”"]']### Assistant: The agent's job is to provide risk management and regulatory expertise to financial organizations, while the user is reaching out to the agent because they need assistance with bookkeeping and tax consulting services for their business.
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### Human: Agent: ['Charles Sammons', 'Multifaceted leader adept at partnering with cross-functional representatives and account managers to conceptualize and present product demonstrations focused on showcasing solution value while generating revenue for Big Data and Cloud systems.I am a results-oriented sales manager with proven history of collaborating, training, and guiding sales engineers as well as developing comprehensive training and presentation materials.As a technically proficient individual, I am capable of quickly adopting and leveraging modern technologies, processes, and methodologies.Senior Sales Engineer | Solutions ArchitectEmail: csammonsii@gmail.comPROFESSIONAL ACHIEVEMENTSRedesigned sales demonstration tools that improved company messaging from a feature focused, cumbersome prospect experience, to a benefit focused, streamlined demo that improved a 25-30% close rate to more than 50%.Developed sales strategy that increased average deal size by more than 30% and reduced average sales cycle from 65+ days to less than 14 days.Developed new process for creating Proof of Concept tools that has become the basis for all marketing content.Provided training regimen that brought new employees to a high level of productivity in less than 2 weeks.Provided hundreds of product demonstrations; from online one-on-one demonstrations to key-note presentations for audiences of 200+ prospective customers.Communicated and sold to every level of technical and non-technical group and individual, from C-level Executives to Business Users.Developed internal web-based applications that are currently in use.Specialties:Excellent Presentation SkillsTeam Building, including hiring and training new team membersSenior Sales EngineerData Solutions for both Cloud and On-Premise ArchitecturesExcel ExpertMicrosoft Dynamics products i.e. Dynamics CRM and Power BIReporting and Business AnalyticsPre-Sales SupportResource ManagementSolution Selling and Customer Requirements gatheringSoftware TrainingAffiliations:Member of MENSA.Please email me or give me a call at (214) 455-4090 for Pre-Sales and Solutions Architect opportunities', 'Sr Field Solution Architect at CDW', 'CDW', '[{"company":"CDW","company_id":"cdw","industry":"IT Services and IT Consulting","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"Focused on pre-sales solution design for Microsoft SQL Server and related data platform technologies and assisting our customers in moving their on premises workloads to Azure, to take advantage of the latest advances in data platform and application modernization.","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"CDW","title":"Sr Field Solution Architect"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Dell Boomi","company_id":"boomi-inc","location":"Dallas/Fort Worth Area","positions":[{"description":"I coordinated and conducted comprehensive technical workshops for prospective customers to highlight product benefits, define parameters, and determine customer needs. I traveled throughout the territory to partner with account executives in support of sales calls and meetings. I also focused on developing and presenting a solution to receive sign-off from our customers that a viable solution was delivered. Part of my role consisted of reviewing of sales opportunities to verify technical compatibility with our products. • I enabled the technical sales team to achieve number one in the US and number two worldwide for sales in Q1 of FY 21.• Functioned as primary pre-sales technical support for four account executives over 22 states and as secondary pre-sales support for three account executives nationwide.• I operated as team subject matter expert for a newly acquired data catalog and prep product, generating detailed demonstration materials for over 100 sales engineers.","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Dell Boomi","title":"SLED Systems Engineer"}],"url":"https://www.linkedin.com/company/boomi-inc"},{"company":"BizNet Software, Inc.","company_id":"biznetsoftware","location":null,"positions":[{"description":"BizNet Software specialized in big data and ERP reporting and data analysis solutions.I orchestrated the daily operations of two sales operations specialists and directed data cleanup efforts to provide accurate sales intelligence. I also interfaced with employees to conduct weekly training sessions, construct personal development plans, and deliver one-on-one interactions to safeguard zero employee attrition. My position also included communicating wih partners, clients, and potential customers to conduct persuasive presentations and secure sales. I would engage with both inhouse and partner staff to deliver extensive product presentation training.• I boosted sales close rates by up to 25% after developing an efficient sales support team.• I persuaded a reluctant customer to purchase our product after comparing the cost of the manual process with the cost of our automated service. • Generated training materials that reduced product demonstrations from several months to just two weeks.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"BizNet Software, Inc.","title":"Sales Engineering Manager"},{"description":"I engaged with prospective customers to develop OEM relationships and provide hundreds of demonstrations in both one-on-one settings and keynote presentations with audiences of more than 200. I was the first professional hired as a sales engineer; the company had no previous pre-sales technical role. I would curate, develop, and test sales demonstration materials for both sales and technical personnel.• I increased the average deal size by 30% through the development of an optimized sales strategy.• Implemented an innovative process for the construction of Proof of Concept tools.• I enabled new hires to proficiently demonstrate our product within two weeks, minimizing the previous months needed for hires to become comfortable engaging with customers.• Reduced the average sales cycle from more than 65 days to 14 days after redesigning sales demonstration tools and transforming company messaging from a feature focused project to a benefit-oriented solution sale.","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"BizNet Software, Inc.","title":"Senior Sales Engineer II"},{"description":"Responsible for conducting remote product installations for new customers and provided software technical support to existing customers.• Succeeded in completely overhauling the Customer Support Process from a highly manual process to a web-based, highly automated process that improved first-day close rate by more than 20%.• I consistently delivered performance metric levels that surpassed optimum standards","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"BizNet Software, Inc.","title":"Support Technician Intern/Support Technician II"}],"url":"https://www.linkedin.com/company/biznetsoftware"},{"company":"Tecmetrics","company_id":"tecmetrics","location":"","positions":[{"description":"• Cold Call Prospecting for the purpose of obtaining new customers as well as maintaining a relationship with current customers.• Networking for the purpose of securing sources for finding new customers.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Tecmetrics","title":"Technical Sales Account Executive"}],"url":"https://www.linkedin.com/company/tecmetrics"},{"company":"NCS Pearson","company_id":"ncs-pearson","location":"Irvine, CA","positions":[{"description":"• Achieved Distinguished Performance Award every year.• Consistently achieved top sales team, nation wide for exceeding sales quota.• Succeeded in creating a client solution that landed the 2nd largest school district (Los Angeles Unified School District) in the US by improving their data capture efficiency from 30% to 97%, resulting in millions of dollars in revenue.• Accompany sales reps on sales calls to provide technical support for prospective clients.• Work with prospective clients to for the purpose of customizing our company products to match client need.• Ensure the technical viability of the sale through product demonstrations and proof of concept.• Provide guidance to implementation group to ensure final product meets customer standards.","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"NCS Pearson","title":"Senior Sales Engineer"}],"url":"https://www.linkedin.com/company/ncs-pearson"}]', '["“I have had the honor of working with Charles at BizNet Software for over eight years. Charles’ ability to quickly assess and recommend solutions for business opportunities is an invaluable resource as we have grown our company. His aptitude for reading people/situations, understanding the dynamics and putting plans in place to meet the needs of our ever changing, fast growing organization is a key to the success of our sales team. Charles has an excellent combination of analytical skills, business sense and experience that is priceless in task after task. This is demonstrated in the sales engineer process/team that he created at BizNet. I would love to work with Charles again in the future! ”","“Charles has been a critical part of my success. He teaches me something everyday and coveys it in a way i can understand and absorb the information. His can do attitude has been very helpful. He will \\"roll up his sleeves\\" and hop on a call with a customer with no hesitation, as he understands sales drives companies success!! ”"]']
User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to partner with cross-functional representatives and account managers to conceptualize and present product demonstrations focused on showcasing solution value while generating revenue for Big Data and Cloud systems. Today, the agent is reaching out to the user because they need to discuss potential software engineering opportunities at Apple.
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### Human: Agent: ['Jorge Hernández', 'I am a bilingual; payments and systems integration manager with over a decade of experience in fintech. I have performed tasks and roles that include delivery management, sales engineering, product management, project management, solutions architect, and technical implementation; making for a strong industry leader.', 'FinTech | Fraud & Disputes | SaaS | Payments | Solution Delivery', 'Verifi Inc.', '[{"company":"Verifi Inc.","company_id":"verifi","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Verifi Inc.","title":"Principal Deployment Manager - Implementations"}],"url":"https://www.linkedin.com/company/verifi"},{"company":"Quavo, Inc.","company_id":"quavo","location":"Greater Orlando","positions":[{"description":"","duration":"Jul 2020 Jul 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2021","start_date":"Jul 2020","subtitle":"Quavo, Inc.","title":"Senior Manager, Solution Delivery"}],"url":"https://www.linkedin.com/company/quavo"},{"company":"Wizeline","company_id":"wizeline","location":"Greater Orlando","positions":[{"description":"","duration":"Nov 2019 Jul 2020 9 months","duration_short":"9 months","end_date":"Jul 2020","start_date":"Nov 2019","subtitle":"Wizeline","title":"Lead Integration Specialist - Payments"}],"url":"https://www.linkedin.com/company/wizeline"},{"company":"Verifi Inc.","company_id":"verifi","location":"Greater Orlando","positions":[{"description":"","duration":"Jan 2017 Nov 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2019","start_date":"Jan 2017","subtitle":"Verifi Inc.","title":"Technical Implementation Manager"}],"url":"https://www.linkedin.com/company/verifi"},{"company":"ACI Worldwide","company_id":"aci-worldwide","location":"Greater Orlando","positions":[{"description":"","duration":"Sep 2013 Jan 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2017","start_date":"Sep 2013","subtitle":"ACI Worldwide","title":"Senior Implementation Manager - Implementation Services"}],"url":"https://www.linkedin.com/company/aci-worldwide"},{"company":"IDT Corporation","company_id":"idt","location":"Newark, NJ","positions":[{"description":"","duration":"Jan 2013 Sep 2013 9 months","duration_short":"9 months","end_date":"Sep 2013","start_date":"Jan 2013","subtitle":"IDT Corporation","title":"Product Manager - IDT Beyond"}],"url":"https://www.linkedin.com/company/idt"},{"company":"CHARGE Anywhere","company_id":"charge-anywhere","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2010 Jan 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2013","start_date":"Sep 2010","subtitle":"CHARGE Anywhere","title":"Product Manager - Mobile & eCommerce"}],"url":"https://www.linkedin.com/company/charge-anywhere"}]', '["Tara English-Sweeney “Jorge came into a chaotic environment with limited resources. He jumped right into the fray and showed his calm, professional demeanor from day one. He learned our systems more quickly than one would anticipate. He continues to show his expertise in the payments industry through his daily work ethic and the knowledge he shares with the team. I think everyone would agree that he is a highly valuable member of organization and I would recommend him without hesitation.”","Michael Wirth “Jorge has a firm grasp on the merchant service industry and this knowledge helped him tremendously in his role as the Manager for the Mobile services at CHARGE Anywhere. He understands the features that benefit merchants the most when accepting credit card payments on the fly, and has introduced numerous options that proved to be invaluable to making the app successful.”"]']
User: ['Spiros Johnson', 'Custom Window Designer Designer/Decorator, Image Consultant, Fashion Stylist, Lifestyle coach Intensive retail management history as a District Manager and Regional Director.', 'Home, Garden, Office Designer/Decorator, Fashion Stylist at Self Employed', 'Self Employed', '[{"company":"Self Employed","company_id":null,"location":"Maryland and Washington DC Area","positions":[{"description":"","duration":"Oct 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Self Employed","title":"Home, Garden, Office Designer/Decorator Fashion Stylist"}],"url":""},{"company":"The Childrens Place","company_id":"the-children%27s-place","location":null,"positions":[{"description":"","duration":"Aug 2007 Oct 2013 6 years 3 months","duration_short":"6 years 3 months","end_date":"Oct 2013","start_date":"Aug 2007","subtitle":"The Childrens Place","title":"District Manager"},{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"The Childrens Place","title":"District Manager/Acting Regional Director"}],"url":"https://www.linkedin.com/company/the-children%27s-place"},{"company":"Old Navy","company_id":"gap-inc.-old-navy","location":"","positions":[{"description":"","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"Old Navy","title":"District Manager"}],"url":"https://www.linkedin.com/company/gap-inc.-old-navy"},{"company":"Janeve Sport","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 1998 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 1998","start_date":"Jan 1995","subtitle":"Janeve Sport","title":"National Sales Manager"}],"url":""},{"company":"Liz Claiborne","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Liz Claiborne","title":"Account Executive"}],"url":""}]', '["Jina Lee Dell “Spiros drives results, motivates and inspires, and knows the meaning of having integrity. He is a mentor to say the least. I just hope to have his fashion sense. That should say it all.”","Lauren Esveld “Spiros is a creative leader who enjoys being in stores with his team. Merchandising is definitely one of his strengths that he enjoyed sharing with his team. Spiros also has a passion for building relationships and is a great at developing that skill in others. Spiros has energy and it is contagious when he is in your presence. He was an integral part of my development from Store Manager to District Manager at Old Navy and continues to be a great friend and peer.”"]']### Assistant: The agent's job is to provide solutions in the fintech industry, and today, the agent is reaching out to the user because they need assistance with integrating payment systems into their custom window design business.
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### Human: Agent: ['Sheila Chambers', 'Recognized as an award winning creative professional with over twenty-five years executive level experience. An accomplished communicator with a proven ability to conceptualize outstanding creative solutions that boost brand awareness and profitably capture increased market share. Creative development should be fun and inspired, and if it isn’t…. it shows. This attitude energizes creative teams to deliver solutions that exceed expectations, and be fully invested in their responsibility to drive sales. I absolutely enjoy my profession-- and I offer leadership that motivates creative teams to be entrepreneurs, supporting a brand’s progress to be current and relevant as the marketplace evolves. Throughout my career, I have successfully optimized creative departments to provide a high level of service and talent. I offer effective strategic planning and abundant creative thinking-- aligned with strong organizational skills that streamline work processes to improve efficiency, increase productivity, and reduce expenditures. I develop effective partnership with merchandising and marketing teams -- such positive collaboration builds excitement for new challenges and opportunities. Specialties: - Strategic Brand Development - Hands-on Creative Direction – Retail, Wholesale and Direct Marketing - Product Design and Packaging - Advertising Strategies & Campaigns - Develop Teams and Infrastructures - Project Management & Implementation - Merchandising & Marketing Alliances - Vendor Negotiations - Print Production & Purchasing', 'Executive Creative Director', 'Chambers Creative', '[{"company":"Chambers Creative","company_id":null,"location":"","positions":[{"description":"Chambers Creative is a network of top-tier creative talent providing services in brand positioning, design, copy writing, packaging, print production, photo art direction and photography.The team consists of brilliant, award-winning, sales driving, creative entrepreneurs - each with a high level of talent in their area of expertise. We provide solutions for brands seeking to evolve their creative strategy and presentation to increase response and attract a broader audience. We also offer services to assess and develop in-house creative talent and processes - providing recommendations to streamline tasks and improve cost efficiencies.A sampling of our client list includes: butter LONDON, Crunch Pak, Vermont Country Store, The Popcorn Factory, Figi\'s, Colony Brands, Feridies, Benchmark Brands, Caito Foods and Southern Oregon University.","duration":"Jun 2009 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Jun 2009","subtitle":"Chambers Creative","title":"Executive Creative Director"}],"url":""},{"company":"Harry and David Operations, Inc.","company_id":"harry-&-david","location":"","positions":[{"description":"CREATIVE SERVICES- Retail, Internet and Catalog: Develop creative concepts, manage and direct designers, art directors, copywriters and support staff to maximize brand positioning and marketing offers for catalog, internet, retail store signage, POP and all other advertising media. PRODUCT DESIGN: Provide trend research and creative direction to develop proprietary designs for seasonal and core branded products. Direct a team of senior designers and support staff to ensure package design and finished gifts are compelling, customer-focused and in alignment with business strategies across multiple marketing channels.","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Harry and David Operations, Inc.","title":"VP Executive Creative Director"}],"url":"https://www.linkedin.com/company/harry-&-david"},{"company":"Redcats USA","company_id":"redcats","location":"","positions":[{"description":"Direct and oversee creative development, print purchasing, print production and advertising budget for all marketing promotions ensuring a consistent brand enhancing position. Manage, direct and motivate in-house staff (24). Oversee negotiations and direct outside creative service relationships (agencies, photographers, and stylists). Collaborate with Merchandising and Marketing executives to deliver exceptional creative solutions for catalog, website, internet advertising, and all other marketing campaigns. Key player in the 2003 re-branding initiative for Chadwick’s -- and successfully launched creative re-design that drove increased sales and double digit increase in response rate from customers and prospects. Annually, Creative Services produced 36 catalog editions for Chadwick’s, 25 for Lerner and 17 for Jessica London.","duration":"Sep 2002 Sep 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2004","start_date":"Sep 2002","subtitle":"Redcats USA","title":"Vice President Creative Services"}],"url":"https://www.linkedin.com/company/redcats"},{"company":"Bear Creek Corporation","company_id":"harry-&-david","location":"","positions":[{"description":"Progressive creative management positions for Bear Creek Corporation, offering gourmet food, seasonal gifts, horticultural products, gift plants, apparel and hard goods through multiple channels. Executive Art Director (1996 - 2002)Senior Art Director (1993 - 1996)Art Production Supervisor (1986 - 1993)Hands-on creative development and management of the internet/catalog creative and art production departments. Progressive creative management positions for Bear Creek Corporation, offering gourmet food, seasonal gifts, horticultural products, gift plants, apparel and hard goods through multiple channels. Executive Art Director (1996 - 2002)Senior Art Director (1993 - 1996)Art Production Supervisor (1986 - 1993)Hands-on creative development and management of the internet/catalog creative and art production departments.","duration":"Jul 1996 Aug 2002 6 years 2 months","duration_short":"6 years 2 months","end_date":"Aug 2002","start_date":"Jul 1996","subtitle":"Bear Creek Corporation","title":"Executive Art Director"}],"url":"https://www.linkedin.com/company/harry-&-david"}]', '["Krista Beckstead “Sheila has been our primary executive director of design since I started at Crunch Pak 5 years ago. Throughout those 5 years she has worked on several new product lines to develop new innovative products from ingredients to packaging artwork. She assisted in the development of our new product development process and procedures while working alongside our Marketing and Production Teams. Sheila is very attentive to detail, and design all while providing excellent customer service. She has an extremely creative mind as well an extensive \\"go to market\' strategy when it comes to new and current products. She is a delight to work with and I would highly recommend her to anyone anytime!”","Nina Cox “There is little I can add to all the previous endorsements for Sheila, except to concur. In over a decade spent working as a Color Tech to Sheila\'s Creative team, I have had many opportunities to observe all the before-mentioned qualities, skills and talents attributed to Sheila. I have also seen the success and respect these qualities have garnered her. In a creative world of candles, Sheila is a lighthouse!”"]']
User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to provide creative direction and boost brand awareness, while the user is reaching out to the agent because they need assistance in maximizing the effectiveness of their email marketing campaigns.
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### Human: Agent: ['Laura Sheehan Harmon', "Want to know a secret?... I believe the biggest secret of productive people is that they embrace obstacles, they don’t run from them.I am a self-motivated, versatile and customer obsessed brand strategist & integrated marketing leader. Blending art with science, I believe in the power of storytelling and its ability to create true, emotional connections between brands -big and small- and consumers. Proven aptitude in helping brands transition, build, grow and leverage fully integrated marketing campaigns to evolve the brand’s position and/or launch new product while fueling business growth. Successful track record of driving brand equity, consumer engagement and bottom-line business results. A visionary with expertise in building Brand Strategy, Brand Positioning, Brand Expression, and Brand Measurement techniques. I can toggle effortlessly between 20 and 20,000 feet and can make a lot happen on limited resources – it is possible for a brand to make champagne on the beer budget. It starts and ends with data. I love uncovering insights and stories that lead to powerful breakthroughs. I am that person in the meeting who asks “Why? Why our brand? Why should the customer care?” multiple times. I'm an empathetic listener. Being a lifelong mediator (middle child), I am calm in ambiguity and have led a myriad of teams - large and small - to thrive through challenges and embrace new opportunities, from economic downturns to mergers to hyper growth. My background in athletics forged my passion for working hand-in-hand with cross-functional teams to optimize each other’s strengths to solve complex business problems.I believe that constructive feedback is a gift to develop ourselves and future leaders. I am human and I make mistakes but like Winston Churchill says, ‘success is not final, failure is not fatal; it is the courage to continue that counts.” Embrace the obstacles! QUALIFICATIONS SUMMARYGlobal, Regional, Local Brand Management | Brand Strategy | Brand Positioning, Identity & Architecture | Innovation & New Product Development | Integrated Marketing Plans | Brand Partnerships | Creative Briefs & Planning | Digital, Social, Mobile Media | Consumer Segmentation & Insights Development | Market Research | Influencer Relationships | Process Improvements | Talent Development | Mentoring BRAND EXPERIENCEGoogle | Amazon | Michael Kors | PUMA | Nike | Marc Jacobs | Kate Spade New York | BMW | DKNY | Calvin Klein | Liz Claiborne | Ralph Lauren | Tommy Bahama | Zodiac Watches | MICHELE watches", 'Storyteller | Customer Obsessed | Brand Developer | Marketing Pro | Growth Driver | Community Builder', 'Common Ground', '[{"company":"Common Ground","company_id":null,"location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Common Ground","title":"Brand and Growth Marketing Consultant"}],"url":""},{"company":"Fossil Group, Inc.","company_id":"fossil","location":null,"positions":[{"description":"","duration":"Feb 2017 Mar 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2020","start_date":"Feb 2017","subtitle":"Fossil Group, Inc.","title":"Head of Global Brand Marketing-PUMA, Marc Jacobs, kate spade new york, BMW, DKNY, Chaps Ralph Lauren"},{"description":"","duration":"Nov 2012 Feb 2017 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2017","start_date":"Nov 2012","subtitle":"Fossil Group, Inc.","title":"Director, Global Brand Marketing-Michael Kors"}],"url":"https://www.linkedin.com/company/fossil"},{"company":"Marchon Eyewear","company_id":"marchon-eyewear","location":"","positions":[{"description":"","duration":"Sep 2008 Jun 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2012","start_date":"Sep 2008","subtitle":"Marchon Eyewear","title":"Director, Brand and Marketing"}],"url":"https://www.linkedin.com/company/marchon-eyewear"},{"company":"LIZ CLAIBORNE INC","company_id":"liz-claiborne-inc","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Aug 1998 May 2008 9 years 10 months","duration_short":"9 years 10 months","end_date":"May 2008","start_date":"Aug 1998","subtitle":"LIZ CLAIBORNE INC","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/liz-claiborne-inc"}]', '["Hacker Plotkin “Drive, Grit, Determination, Energy, and a great sense of Humor are key qualities that Laura brings everyday. As a retired athlete Laura leads her team in a warm and engaging style along with a side of process and structure to get the job done better than expected and on a timely basis. When I worked with Laura she created and implemented several marketing strategies that led to great success stories, e.g. the Kate Spade smartwatch launch. Laura continues to learn and adapt to the ever changing world of marketing ensuring that her performance is always top notch!”","Bianca Chow “Laura Harmon is one of the most dynamic marketing leaders with which I\'ve had the pleasure to partner. I was lucky enough to see Laura\'s creativity and comprehensive marketing experience bloom as we collaborated to build the Michael Kors Watch and Jewelry brands during our extensive time at Fossil Group. Having developed a reputation of integrity, incomparable work ethic, and grit, Laura went on to direct eight smartwatch brand launches and their associated apps. She brings over 20 years of experience in product marketing, strategic thinking, cross-functional team leadership, problem solving, business intelligence, communication, and coaching/mentoring. She brings a Learner\'s Mindset to all that she does and I\'d jump at another opportunity to work with Laura again.”"]']
User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to lead strategic brand and executive communications initiatives, and today, the agent is reaching out to the user because they need to discuss a potential collaboration between their respective companies.
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### Human: Agent: ['Sam Abifaker', 'I drink a can of Coke Zero most every day.', 'Senior Software Engineer at L3Harris', 'L3Harris Technologies', '[{"company":"L3Harris Technologies","company_id":"l3harris-technologies","industry":"Defense & Space","location":"Melbourne, Florida, United States","positions":[{"description":"AWS EngineeringBig Data Implementation and AnalyticsIRAD and Special Projects","duration":"Apr 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Apr 2018","subtitle":"L3Harris Technologies","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/l3harris-technologies"},{"company":"ASEG Inc.","company_id":"aseg-inc","location":"San Diego, California, United States","positions":[{"description":"October 2017: obtained AWS Certified Solutions Architect Associate certification2008-2018: software development.• functional enhancements to C++ back end• functional enhancements to Java front end • refactoring legacy code with current design patterns• on call subject matter expert• heavy travel to customer sites (BAE Systems, NGA) for installation, integration, and troubleshooting support.2012-2018: Controlled Interface administrator for guard products Lockheed Martin Radiant Mercury and Raytheon/ForcePoint High Speed Guard• quick and secure data transferring between system enclaves of different security classification• subject matter expert of in-house developed TCP/IP pitcher/catcher application• SSL framework digital signature validation• message and file validation via proprietary software language• on call Controlled Interface/cross domain expert2002-2008: hands on Storage Area Networks (SAN), High Performance Computing (HPC), and fault tolerant systems.• StorageTek RAID controllers• Cisco switch zoning• Veritas Cluster Server• heavy travel to customer sites (Boeing, Raytheon, BAE Systems, NGA) for installation, integration, and troubleshooting support.","duration":"Sep 2000 Apr 2018 17 years 8 months","duration_short":"17 years 8 months","end_date":"Apr 2018","start_date":"Sep 2000","subtitle":"ASEG Inc.","title":"Senior Member Of Technical Staff"}],"url":"https://www.linkedin.com/company/aseg-inc"}]', '["“Sam is an exceptional engineer, very smart and always willing to do what it took to get the job done. He always had a positive attitude about any work that he was asked to do. Sam was instrumental in a successful customer demo involving high performance file systems and data visualization. He also took on the difficult task of fixing an enterprise monitoring system that was badly broken. I would highly recommend Sam for any position that would take advantage of his intellect and high performance computing skills.”","“Through the years, I\'ve had the opportunity to work with Sam on a number of projects. He has proven himself quite capable at all things technical, whether that was SAN configuration, Solaris administration, HP OpenView configuration and automation, software test, or software development. I am confident that Sam would be an asset to any team.”"]']
User: ['Tarun Anand', 'Experienced Infrastructure professional with expertise in Enterprise Network Implementation, Cloud Migrations, Technical Infra Project / Program Management, DC Infrastructure Build and Project Delivery.', 'Infrastructure & Cloud Executive at Accenture Cloud First', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jun 2021","subtitle":"Accenture","title":"VP/SM - Infrastructure/Cloud Delivery"},{"description":"","duration":"Dec 2016 May 2021 4 years 6 months","duration_short":"4 years 6 months","end_date":"May 2021","start_date":"Dec 2016","subtitle":"Accenture","title":"AVP/Manager - Infrastructure/Cloud Delivery"},{"description":"Senior Infrastructure Project Manager responsible for delivery of Infrastructure Projects","duration":"Apr 2014 Nov 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2016","start_date":"Apr 2014","subtitle":"Accenture","title":"Sr. Project Manager / AM - Infrastructure Services"},{"description":"• Work with various client engagements on Infrastructure projects as Project Manager/Infrastructure Delivery Manager• Work with various Operating Groups across all geographies to support client RFI/RFPs from Technology perspective • Drive/Support Go-to-market offerings & Assets Industrialization on various technologies • Support Client engagements in Onshore/Offshore model in various client engagements","duration":"Jul 2007 Mar 2014 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2014","start_date":"Jul 2007","subtitle":"Accenture","title":"Project Manager / AM - Network Infrastructure Services"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Sify","company_id":"sify","location":"Bhopal Area, India","positions":[{"description":"• Lead team of corporate customer support engineers to specifically address needs of corporate customer segment. Basic tasks for the team include troubleshooting, Provisioning, proactive monitoring. Feedback/reporting liaison issue resolution of customer issues, coordinating with BSO for Leased circuits and Wireless team for problems with wireless links. • Lead state level NOC team for MP and CG working 24x7 maintaining complete statewide network infrastructure that includes but not limited to wireless networks, Leased circuits, backbone and aggregation routers/switches. Also handle monitoring of internal, local and backbone links. • Lead state\'s Wireless team handling installation, configuration, deployment, monitoring & maintenance of customer, Sify I-Way and wireless circuits, as well as Wireless Base-stations. • Lead state\'s Retail Customer support team that takes complete care of SIFY I-Ways & SIFY Home Broadband Customers spread across states. • Final state level technical contact for MP. & CG for issues related to Switching (L2), Routing (L3), wireless or leased circuits.• Technical feasibility assessment and reporting of new locations. It also includes providing alternative network configuration/design to for making the location feasible that is marked as per standard procedures, using Multi-hoping, link sharing or alternative physical/network routes as applicable. • Assessment, reporting, installation/upgrade of existing locations for upcoming needs in terms of network devices, manpower and other required infrastructure.• Handling, reporting and overseeing the process of change-management. All under company guidelines ensuring minimal to no downtime, with efficient execution of the activity.• Routine visits to all locations for purposes of audit, work assessment, issues needing immediate attention and execution of change management","duration":"Oct 2005 Jun 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2007","start_date":"Oct 2005","subtitle":"Sify","title":"Team Lead - Network Infrastructure Support"}],"url":"https://www.linkedin.com/company/sify"},{"company":"Sonason","company_id":null,"location":"Bhopal Area, India","positions":[{"description":"• Lead a team of Network field engineers• Support deal-shaping team working on new Opportunities • Design & deployment of LAN & WAN networks for clients• Installation and Configuration of Leased circuits for clients• Liaison with BSO/Telco for clients.• Present PoVs on emerging technologies to Corporate Clients• Work on design and deployment local to citywide wireless networks for Clients• Propose alternative/low-cost and efficient network design and deployment of D-Link devices• Review new D-Link devices for market potential and prepare solution templates/design for the marketing team. • Frequent visits to state government officers for consultancy on their needs and possible solutions. Responding to various RFPs to all government customers.","duration":"Jan 2003 Oct 2005 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2005","start_date":"Jan 2003","subtitle":"Sonason","title":"Network Engineer"}],"url":""}]', '["Harikrishnan (Hari ) Chandrasekharan “I had the opportunity of working with Tarun during his tenure at Axis and found him to be a very dependable, versatile and talented professional. He pays extreme attention towards managing the delivery of a quality product/service in a timely fashion whilst maintaining a very polished demeanor and never missing on internal/external communications all the time . Not to mention he is an excellent team player and his contributions had greatly improved existing processes as well as new initiatives during his time here at Axis. His ability to quickly build/ramp up a team and bring them up-to speed in a short time frame is commendable. It was a pleasure to work with him and I wish him all the best on his future endeavors.”","Sudhir Bhagat “I have known Tarun for almost eight years now. Tarun is extremely dedicated and focus with Sound technical & Fantastic communications ability along with positive professional attitude. As a person, I found him very honest and,focussed towards Goals with fullon enthusiasm. His sincerity and dedication is something which always be counted for. I wish him All the Best for all his current & furture assignments..!!!”"]']### Assistant: The agent's job is to manage infrastructure and cloud delivery, and today, the agent is reaching out to the user because they need assistance with technical feasibility assessment and reporting for new network locations.
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### Human: Agent: ['Ian McFarland', 'Specialties: Lean Product Development, Agile Development, Lean UX, Server Architecture, Java, Javascript, Rails, Social Networking, agile medical device (SaMD) software development under an FDA-regulated QMS', 'Startup Advisor, Technologist and Entrepreneur', 'Fruit Street', '[{"company":"Fruit Street","company_id":"fruit-street-health-pbc","industry":"Wellness and Fitness Services","location":null,"positions":[{"description":"","duration":"May 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"May 2022","subtitle":"Fruit Street","title":"Advisor and Acting CTO"},{"description":"","duration":"Mar 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Fruit Street","title":"CTO"}],"url":"https://www.linkedin.com/company/fruit-street-health-pbc"},{"company":"Constructive Labs","company_id":"constructive-labs","location":"","positions":[{"description":"","duration":"May 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"May 2022","subtitle":"Constructive Labs","title":"Board Member"}],"url":"https://www.linkedin.com/company/constructive-labs"},{"company":"Equideum Health","company_id":"equideum-health","location":"","positions":[{"description":"","duration":"May 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"May 2021","subtitle":"Equideum Health","title":"Strategic Advisor"}],"url":"https://www.linkedin.com/company/equideum-health"}]', '["Bill Lapcevic “I\'ve always enjoyed working with Ian. He has the rare skill set of deep technical expertise, an ability to speak about that technology in clear business value terms, and an excellent sense of humor. I often turn to Ian to understand what is going on in various technical industries, trends, and because he is so well connected, introductions. I look forward to the time when Ian and I can work together again.”","Obie Fernandez “Met Ian via friends in San Francisco many years ago and got to know him via conferences and my business dealings with Pivotal Labs. Ian has a very strong reputation. He has presented at my exclusive annual business conference and is one of the friendliest people I know in the IT business. He\'s super experienced and knowledgeable about technology and process, but never makes you feel inferior. Plus his taste in single-malts is impeccable. I wholeheartedly look forward to being able to work closer with Ian in the future.”"]']
User: ['Joe Eames', "Joe is a front end web developer and educator on a quest to bring software engineering practices, especially test driven development, to the JavaScript world. He is an organizer of ng-conf, the world's first and best AngularJS conference, LoopConf, the WordPress developer conference, a panelist on the JavaScriptJabber podcast, a panelist on the Adventures in Angular podcast, and an author of over 10 Pluralsight.com courses (http://www.pluralsight.com/author/joe-eames). Joe has a strong interest in education, is a frequent blogger and speaker, meetup organizer, and was the keynote speaker for the 2014 FamilySearch DevCon.", 'Vice President at XLTS.dev', 'XLTS.dev', '[{"company":"XLTS.dev","company_id":"xlts-dev","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"août 2020 - aujourd’hui 1 an","duration_short":"1 an","end_date":"- aujourd’hui","start_date":"août 2020","subtitle":"XLTS.dev","title":"Vice President"}],"url":"https://www.linkedin.com/company/xlts-dev"},{"company":"Thinkster.io","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"déc. 2018 - aujourd’hui 2 ans 8 mois","duration_short":"2 ans 8 mois","end_date":"- aujourd’hui","start_date":"déc. 2018","subtitle":"Thinkster.io","title":"Chief Executive Officer"}],"url":""},{"company":"Pluralsight.com","company_id":null,"location":"Riverton, UT","positions":[{"description":"I am a full time freelance author of video screencast courses for pluralsight.com","duration":"sept. 2013 - aujourd’hui 7 ans 11 mois","duration_short":"7 ans 11 mois","end_date":"- aujourd’hui","start_date":"sept. 2013","subtitle":"Pluralsight.com","title":"Freelance Author"}],"url":""},{"company":"ng-conf","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"ng-conf is the world\'s first and greatest Angular conference. www.ng-conf.org","duration":"juil. 2013 - aujourd’hui 8 ans 1 mois","duration_short":"8 ans 1 mois","end_date":"- aujourd’hui","start_date":"juil. 2013","subtitle":"ng-conf","title":"Organizer"}],"url":""},{"company":"JavaScript Jabber & Adventures in Angular Podcast","company_id":null,"location":"","positions":[{"description":"We interview community leaders & cover topics of interest on Angular and JavaScript. http://devchat.tv/js-jabber/ http://devchat.tv/adventures-in-angular/","duration":"2012 - aujourd’hui 9 ans","duration_short":"9 ans","end_date":"- aujourd’hui","start_date":"2012","subtitle":"JavaScript Jabber & Adventures in Angular Podcast","title":"Panelist"}],"url":""},{"company":"Wasatch Web Solutions, LLC","company_id":null,"location":"","positions":[{"description":"I offer on-site and off-site training on front end topics, and on-site and off-site consulting services.","duration":"janv. 2004 - aujourd’hui 17 ans 7 mois","duration_short":"17 ans 7 mois","end_date":"- aujourd’hui","start_date":"janv. 2004","subtitle":"Wasatch Web Solutions, LLC","title":"Founder"}],"url":""},{"company":"Loopconf","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"Loopconf is the world\'s greatest premier developer-specific WordPress conference. www.loopconf.io","duration":"juin 2014 août 2020 6 ans 3 mois","duration_short":"6 ans 3 mois","end_date":"août 2020","start_date":"juin 2014","subtitle":"Loopconf","title":"Organizer"}],"url":""},{"company":"Domo, Inc.","company_id":"domotalk","location":"American Fork, UT, USA","positions":[{"description":"Senior Front End Developer","duration":"août 2012 sept. 2013 1 an 2 mois","duration_short":"1 an 2 mois","end_date":"sept. 2013","start_date":"août 2012","subtitle":"Domo, Inc.","title":"Senior Front End Engineer"}],"url":"https://www.linkedin.com/company/domotalk"},{"company":"Pluralsight","company_id":"pluralsight","location":"","positions":[{"description":"Helped them build a HTML5 video player","duration":"mai 2012 août 2012 4 mois","duration_short":"4 mois","end_date":"août 2012","start_date":"mai 2012","subtitle":"Pluralsight","title":"Front End Consultant"}],"url":"https://www.linkedin.com/company/pluralsight"},{"company":"VacationRoost","company_id":"vacationroost","location":"SLC, UT","positions":[{"description":"","duration":"nov. 2011 mai 2012 7 mois","duration_short":"7 mois","end_date":"mai 2012","start_date":"nov. 2011","subtitle":"VacationRoost","title":"Senior Developer"}],"url":"https://www.linkedin.com/company/vacationroost"},{"company":"Verisk Health","company_id":"verscend","location":"South Jordan, UT","positions":[{"description":"","duration":"avr. 2011 nov. 2011 8 mois","duration_short":"8 mois","end_date":"nov. 2011","start_date":"avr. 2011","subtitle":"Verisk Health","title":"Tech Lead"}],"url":"https://www.linkedin.com/company/verscend"},{"company":"Aviacode","company_id":"aviacode","location":"SLC, UT","positions":[{"description":"","duration":"déc. 2007 avr. 2011 3 ans 5 mois","duration_short":"3 ans 5 mois","end_date":"avr. 2011","start_date":"déc. 2007","subtitle":"Aviacode","title":"Senior Architect"}],"url":"https://www.linkedin.com/company/aviacode"},{"company":"Atmedica, USA","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2004 4 ans","duration_short":"4 ans","end_date":"2004","start_date":"2000","subtitle":"Atmedica, USA","title":"Programmer"}],"url":""},{"company":"Total Health and Fitness","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2003 3 ans","duration_short":"3 ans","end_date":"2003","start_date":"2000","subtitle":"Total Health and Fitness","title":"Consultant"}],"url":""},{"company":"Precision Data Link","company_id":null,"location":"","positions":[{"description":"","duration":"déc. 1996 avr. 1999 2 ans 5 mois","duration_short":"2 ans 5 mois","end_date":"avr. 1999","start_date":"déc. 1996","subtitle":"Precision Data Link","title":"Software Developer"}],"url":""}]', '["“Joe is a talented engineer and a rare one that possesses skills across the board. From working server side to javascript in the UI. Joe brought valuable insight to the project. I learned a few things from him along the way and would enjoy working with him again on any project.”","“Joe is one of the most talented software developers I have ever had the privilege of working with. I continue to hire Joe for the development jobs that I think no one else can do. He always comes through. If you have a software project that you need developed in an efficient, cost effective manner, Joe is your best bet.”"]']### Assistant: The agent's job is to provide technical expertise and business value in various industries, and today, the agent is reaching out to the user to discuss potential collaboration on a software development project.
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### Human: Agent: ['Rodrigo Cid', 'Agility PR Solutions is a provider of media monitoring and analysis software and professional services for public relations and marketing professionals. Agility PR Solutions uses proprietary technology to monitor, aggregate, analyze and share content from more than 200,000 sources across social, traditional and digital media to provide detailed analysis reports and daily briefings to its customers, which include several Fortune 500 companies and government institutions as well as small- and medium-sized businesses.💡Data obsessed💡Data driven💡Data facts#data #datafacts #isitdataproven #whatdoesthedatasay', 'Account Executive at Agility PR Solutions', 'Agility PR Solutions', '[{"company":"Agility PR Solutions","company_id":"agility-pr-solutions","industry":"Software Development","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Agility PR Solutions","title":"Account Executive"}],"url":"https://www.linkedin.com/company/agility-pr-solutions"},{"company":"Adthena","company_id":"adthena","location":"Austin, Texas Metropolitan Area","positions":[{"description":"Adthena\'s patented Whole Market View allows clients to see the strategy, trends and messaging of every competitor on every relevant term in search marketing. Through AI and Machine Learning, the data is segmented into insights that are actionable.These insights help to increase acquisition and cut costs in both paid and organic search as well as drive strategy in all marketing channels. This award-winning technology is used by some of the world\'s largest brands to drive both strategic and tactical marketing decisions.","duration":"Nov 2020 May 2021 7 months","duration_short":"7 months","end_date":"May 2021","start_date":"Nov 2020","subtitle":"Adthena","title":"Business Development Representative | Financial Services"}],"url":"https://www.linkedin.com/company/adthena"},{"company":"VMware","company_id":"vmware","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"Jun 2020 Nov 2020 6 months","duration_short":"6 months","end_date":"Nov 2020","start_date":"Jun 2020","subtitle":"VMware","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"BRaustin Coterie","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"• Implemented data driven analytics to create menu to avoid waste, overstaff and profile customers. • Partnered with CEO to assess and improve current business processes such as: scheduling, payroll, operational processes. • Submitted regular reports to CEO about company financial health and new initiatives in progress• Reduced company\'s food cost from 34% to 25% in 6 months based on proven data• Implemented process to monitor payroll cost to keep under goal of 25%. Process would help floor managers to visuzalize in advanced the forecast payroll cost• Implemented CRM tool for catering business (TripleSeat) in order to improve sales inquiries and integration between website and sales team.","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"BRaustin Coterie","title":"Business Consultant"}],"url":""},{"company":"Acai Hut","company_id":"acai-hut","location":"Austin, Texas Area","positions":[{"description":"","duration":"Jun 2016 Dec 2019 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2019","start_date":"Jun 2016","subtitle":"Acai Hut","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/acai-hut"},{"company":"Tableau Software","company_id":"tableau-software","location":"Austin, Texas Area","positions":[{"description":"- Used Tableau’s products to quickly and expertly generate compelling, interactive visualizations using Tableau Public• Provide presales support for prospects including data review, product demonstrations and analytic problem solving • Expert in the features, benefits and application of Tableau’s products • Communicated via phone, email, face-to-face and web meetings with prospects assisting and guiding them through the evaluation and selection process • Communicated daily with sales staff regarding sales activities and tactics • Delivered web-based training sessions for customers and prospects","duration":"Feb 2018 Nov 2018 10 months","duration_short":"10 months","end_date":"Nov 2018","start_date":"Feb 2018","subtitle":"Tableau Software","title":"Product Consultant"}],"url":"https://www.linkedin.com/company/tableau-software"},{"company":"Apple","company_id":"apple","location":"Austin, Texas Area","positions":[{"description":"-Develope, lead, and executed project management deliverables, including Business Requirements Documents, detailed project plans, and milestone charts • Provided concise updates regarding overall status, issues, risks, and recommended actions to be taken • Provide detailed analysis, plans, milestones and deliverables required for flawless project implementation, adoption of new systems and processes • Lead and influenced effectively several project in finance • Utilized my background in finance to partner effectively with Business Analysts and Subject Matter Experts in order to help providing the best solutions for projects","duration":"Sep 2015 Dec 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2017","start_date":"Sep 2015","subtitle":"Apple","title":"Project Manager"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"Austin, Texas Area","positions":[{"description":"\\"• Worked closely with the Business assisting with the business case and project planning.• Engage multiple departments and external vendor (ex: ADP, Synchro, GlobalView) to Implementadvanced strategies for gathering, reviewing and analyzing data requirements and deliver the best solution approach.• Acted as Project Manager in order to deliver one project in time and with the quality needed.• Deliver communication plan for each of requirement of the projects to high level management and multiple stakeholders.• Used requirements to drive the design and review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment.\\"","duration":"Jan 2014 Sep 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2015","start_date":"Jan 2014","subtitle":"Hewlett-Packard","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Apple","company_id":"apple","location":null,"positions":[{"description":"* Managed the Canadian iPhone carriers accounts with Billing and Payments. Managing over 50M annually. * Helped many projects to improve the business: Such as: Solution for payment reconciliation and innovated the billing process by switching from Self Bill (carrier bills Apple) to “Apple Bill” (Apple bills carrier), which resulted in reviewing the whole beginning to end process. * Helped provide solution for billing process in the Apple Store Brazil related to Nota Fiscal and e-invoicing. Such as implementing the Nota Fiscal support in “iCas” (Apple’s billing system), resulting in automatic calculation of tax for every billing to the carriers. * Represented Finance in the Apple Store project in Brazil by travelling to the country several times to negotiate finance terms with the carriers and drafting the finance process for the business. * Reconciled over 8M dollars of past due from the Canadian carriers. * Part of the Finance process improvement team, designed to be involved in projects of the department related to improve the business efficiency of Finance.* JV entries and Account Reconciliation* Weekly, Monthly, Quarterly finance reports","duration":"Jul 2013 Jan 2014 7 months","duration_short":"7 months","end_date":"Jan 2014","start_date":"Jul 2013","subtitle":"Apple","title":"Financial Analyst"},{"description":"* Provided object-oriented design, programming and implementation support to the customer billing system in Business Objects.*Calculated the rebate for the Channel Programs in Latin America with success and participated in developing the programs based on business and finance analysis. * Completely renovated the process of Price Protection payment in Latin America, conducting constant meetings with Sales Ops and Sales Finance to develop a standard control process that benefited Apple Finance. * Involved and lead several projects to improve processes in the Rev Ops dept such as: SEA routing for sales program rebate, ALAC standardization of order reason, using GRID to calculate rebates in ALAC instead of excel. * Reviewed and approved credit memos for Brazil, USA and Mexico in an audit manner. * Helped A/R to reconcile the distributors’ balance, allowing to close over 1.1M dollars of past due balance. * Delivered quarterly reports to senior managements in regards to the Sales Program in ALAC with process improvements suggestions and helped with COGS analysis.","duration":"May 2011 Jul 2013 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2013","start_date":"May 2011","subtitle":"Apple Inc.","title":"Revenue Operations - Sales Channel Program"}],"url":"https://www.linkedin.com/company/apple"},{"company":"National Western Life","company_id":"national-western-life","location":"Austin, Texas Area","positions":[{"description":"","duration":"Mar 2009 May 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2011","start_date":"Mar 2009","subtitle":"National Western Life","title":"Underwriter Associate"}],"url":"https://www.linkedin.com/company/national-western-life"}]', '["Stavrula Carataidis “Rodrigo is a great team mate always open to help, with great social skills and an excellent work ethic. I continue to learn so much from him, he sets goals for himself and crushed them every week. it is a pleasure to work with Rodrigo.”","Guilherme Huet “ I was honored to be able to work with Rodrigo Cid for about 1 year at Hewlett Packard. During this period he supported us as an IT analyst in an extremely professional and efficient way. I strongly recommend Rodrigo.”"]']
User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to provide detailed analysis reports and daily briefings to public relations and marketing professionals using proprietary technology, and today the user is reaching out to the agent because they need assistance with email marketing strategies and A/B testing.
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### Human: Agent: ['LIZA M. PIKE', 'Insurance Professional with a tenure of 20 years assisting customers with employee benefit plans. Current role is an Employee Benefits Consultant. I am currently managing a book of business in the mid-market segment. I am dedicated and committed to making a positive difference and standout from the crowd. Experience in the following roles: marketing, creating renewal spreadsheets, service, claim research, client enrollment meetings, maintaining internal client data in database and other administrative functions. Goal is to develop and manage effective relationships, provide exceptional administrative, clerical, and customer service support to providers, clients, and internal team through responsive and effective communication continually striving to meet and exceed customer expectations. Specialties: Provider Relations and network development via recruiting efforts, Employee benefits, small and large group market, account management, liason between client & carrier, account implementation, facilitate enrollment meetings, create enrollment materials (booklets and forms), claim reporting for fully insured and self insured clients, marketing for new and renewal business.', 'Benefits Consultant at Baldwin Krystyn Sherman Partners (BKS-Partners)', 'Baldwin Krystyn Sherman Partners (BKS-Partners)', '[{"company":"Baldwin Krystyn Sherman Partners (BKS-Partners)","company_id":"baldwin-krystyn-sherman-partners","industry":"Insurance","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Mar 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Mar 2020","subtitle":"Baldwin Krystyn Sherman Partners (BKS-Partners)","title":"Benefits Consultant"}],"url":"https://www.linkedin.com/company/baldwin-krystyn-sherman-partners"},{"company":"McGriff, Seibels & Williams","company_id":"mcgriff","location":"St. Petersburg, FL","positions":[{"description":"Team Leader responsible for Small Business Unit (SBU). The daily client service of our benefits clients. An advocate for the clients, assist with questions, concerns, and insurance needs. I also support a sales team in proposals, presentations and enrollment kits. Handle all marketing, enrollments, implementations and service. Research and resolve claim and billing issues. Team Leader responsible for Small Business Unit (SBU). The daily client service of our benefits clients. An advocate for the clients, assist with questions, concerns, and insurance needs. I also support a sales team in proposals, presentations and enrollment kits. Handle all marketing, enrollments, implementations and service. Research and resolve claim and billing issues.","duration":"Jul 2013 Mar 2020 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2020","start_date":"Jul 2013","subtitle":"McGriff, Seibels & Williams","title":"Employee Benefits Account Manager"}],"url":"https://www.linkedin.com/company/mcgriff"},{"company":"Argus Dental","company_id":"argus-dental","location":"Tampa Florida","positions":[{"description":"","duration":"Jun 2012 Mar 2013 10 months","duration_short":"10 months","end_date":"Mar 2013","start_date":"Jun 2012","subtitle":"Argus Dental","title":"Provider Relations Network Developer"}],"url":"https://www.linkedin.com/company/argus-dental"},{"company":"The Nicholas Insurance Group","company_id":"the-nicholas-insurance-group","location":"","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"The Nicholas Insurance Group","title":"Employee Benefits Client Consultant"}],"url":"https://www.linkedin.com/company/the-nicholas-insurance-group"},{"company":"Harden & Associates","company_id":"harden","location":"","positions":[{"description":"","duration":"Jul 2004 Nov 2008 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2008","start_date":"Jul 2004","subtitle":"Harden & Associates","title":"Employee Benefits Account Manager"}],"url":"https://www.linkedin.com/company/harden"}]', '["Thomas Glavin “I always found Liza easy to work with. She was our account manager while at Harden & Assoc and was always responsive and willing to do whatever was asked. She was a hard worker and always followed up. If she did not have the answer, she typically would get the answer by the end of the day, which I appreciated. Feel free to contact me about her performance if you wish.”","Mary Malouin “Though located in different cities, I had the pleasure of working with Liza for several years after our Tampa branch opened. The Tampa location is responsible for servicing clients in that area as well as business outside of Florida and in areas not in close proximity to our main office in Jacksonville. Liza was responsible for servicing and renewing a book of business assigned to her. She always asked questions when clarification was needed and never hesitated to offer comments or suggestions.”"]']
User: ['Michael Pope, PMP', 'I am a detail oriented project manager with over 20 years of experience with an unyielding and demonstrated dedication to health and safety. Experience includes all phases of project implementation from conceptual design, construction turnover to operations through project close-out. I balance my project management experience with a thorough understanding of risk management, commercial factors, strong leadership and communication skills.', 'Project Manager at Landmark Structures', 'Landmark Structures', '[{"company":"Landmark Structures","company_id":"landmark-structures","industry":"Construction","location":"Houston, Texas Area","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Landmark Structures","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/landmark-structures"},{"company":"CTEH®","company_id":"cteh-llc","location":"Akron, Ohio","positions":[{"description":"Lead the schedule development of the demolition and restoration of a chemical asset that suffered an unplanned shutdown, as the result of fire. Utilizing P6, scheduled the deinventory of the process chemicals, the demolition of the damaged assets and components, and restoration of the asset to a fully operations state. Also, acted as Owners Representative for construction turnover and acceptance from the construction team, and lead the planning and execution of the commissioning efforts. Lead the schedule development of the demolition and restoration of a chemical asset that suffered an unplanned shutdown, as the result of fire. Utilizing P6, scheduled the deinventory of the process chemicals, the demolition of the damaged assets and components, and restoration of the asset to a fully operations state. Also, acted as Owners Representative for construction turnover and acceptance from the construction team, and lead the planning and execution of the commissioning efforts.","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"CTEH®","title":"Consultant - Planning & Scheduling"}],"url":"https://www.linkedin.com/company/cteh-llc"},{"company":"Corval Group, Inc.","company_id":"corval-group-inc","location":"","positions":[{"description":"","duration":"Sep 2017 Jun 2018 10 months","duration_short":"10 months","end_date":"Jun 2018","start_date":"Sep 2017","subtitle":"Corval Group, Inc.","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/corval-group-inc"},{"company":"Safway Group","company_id":"safway-services","location":"","positions":[{"description":"Responsible for the execution of the company’s largest capital project ($78 Million), handling commercial and contractual relationships with business and client.The project team exceeded 900 employees and executed 2.7 million safe man-hours without a lost time incident.This project was audited by the Houston Business Round Table team and received the Best in Class award for Large category. Responsible for the execution of the company’s largest capital project ($78 Million), handling commercial and contractual relationships with business and client.The project team exceeded 900 employees and executed 2.7 million safe man-hours without a lost time incident.This project was audited by the Houston Business Round Table team and received the Best in Class award for Large category.","duration":"Jun 2016 Sep 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2017","start_date":"Jun 2016","subtitle":"Safway Group","title":"Sr. Project Manager"}],"url":"https://www.linkedin.com/company/safway-services"},{"company":"Caldwell Tanks, Inc.","company_id":"caldwell","location":"","positions":[{"description":"Managed a small team of project managers that were responsible for the project execution of multiple industrial tank projects from receipt of contract to project closure.Directly managed the installation of 28 industrial tanks at multiple different facilities, and kicked off the manufacturing of 31 new tanks at multiple different manufacturing facilities in the Houston area to reduce manufacturing cost for a new project.Subcontract management of tank foundations, coatings and linings.","duration":"Sep 2014 Apr 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2016","start_date":"Sep 2014","subtitle":"Caldwell Tanks, Inc.","title":"Sr. Project Manager - Industrial Division"}],"url":"https://www.linkedin.com/company/caldwell"},{"company":"DPC Industrial","company_id":"dpc-industrial","location":"","positions":[{"description":"","duration":"Oct 2012 Sep 2014 2 years","duration_short":"2 years","end_date":"Sep 2014","start_date":"Oct 2012","subtitle":"DPC Industrial","title":"Manager Of Operations"}],"url":"https://www.linkedin.com/company/dpc-industrial"},{"company":"BP","company_id":"bp","location":null,"positions":[{"description":"Managed the development, planning, construction and start-up of a $10 million reliability project at a Cogeneration Plant (2X1 facility – 7FA technology) to support the uninterrupted steam supply to the adjacent BP Whiting Refinery. Successfully completed the execution of the scope during a planned 30-day total plant outage with no lost time incident and zero recordable injuries.Managed the select stage development of a $200 million 5th cogeneration unit (7EA) addition at a Cogeneration facility (4X2 facility – 7EA technology) located in Carson Refinery, California. The project was developed far enough to obtain air permitting, but on hold because of BP divestiture activities.Lead the design, construction and start-up of a $150 million 250MW condensing steam turbine that was integrated into the operating CHP facility at the BP Texas City Refinery. Successfully commissioned and started up the new steam turbine generator without any negative steam delivery impacts to the refinery or cogeneration facility.","duration":"Jan 2004 Sep 2012 8 years 9 months","duration_short":"8 years 9 months","end_date":"Sep 2012","start_date":"Jan 2004","subtitle":"BP","title":"Project Manager"},{"description":"As a member of the BP Americas Emergency Response Team, I was called to lead and coordinated development of the initial booming strategy with Mississippi Department of Environmental Quality and Department of Marine Resources for the Mississippi shoreline and barrier islands. Provide leadership for all disciplines in the planning and execution related to the 3500 man operation of the “Deepwater Horizon BP Oil Spill” cleanup efforts while building a trusting relationship with government, county and city entities in Mississippi. Managed the team that reported safety, status and planning for the State of Mississippi to the Incident Command Team.","duration":"Apr 2010 Aug 2010 5 months","duration_short":"5 months","end_date":"Aug 2010","start_date":"Apr 2010","subtitle":"BP","title":"Deputy Operations Section Chief - Mississippi"}],"url":"https://www.linkedin.com/company/bp"},{"company":"MPR Associates, Inc.","company_id":"mpr-associates-inc","location":"Texas City, Texas","positions":[{"description":"Represented BP for a $480 million- d o l l a r Cogeneration Project (3X1 facility – 7FA technology) joint venture project to supplied Steam and Power to the BP Texas City Refinery. Represented BP for a $480 million- d o l l a r Cogeneration Project (3X1 facility – 7FA technology) joint venture project to supplied Steam and Power to the BP Texas City Refinery.","duration":"Mar 2002 Dec 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2004","start_date":"Mar 2002","subtitle":"MPR Associates, Inc.","title":"Owners Representative for BP Global Power"}],"url":"https://www.linkedin.com/company/mpr-associates-inc"},{"company":"Caldwell Tanks, Inc.","company_id":"caldwell","location":"Louisville, Kentucky","positions":[{"description":"Coordination of all project efforts from contract execution, project engineering, construction completion and client acceptance. Tracked shop fabrication and over saw the field execution of 28 projects ranging from $120K to $12 million in capital cost. Was accountable for creating, monitoring, and controlling project budgets and schedules. Coordination of all project efforts from contract execution, project engineering, construction completion and client acceptance. Tracked shop fabrication and over saw the field execution of 28 projects ranging from $120K to $12 million in capital cost. Was accountable for creating, monitoring, and controlling project budgets and schedules.","duration":"Sep 1998 Mar 2002 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2002","start_date":"Sep 1998","subtitle":"Caldwell Tanks, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/caldwell"}]', '["Linda White, PE, PMP, MBA “Michael has great people skills, is a thorough project manager and has a great personality.”","Kevin Casey “Mike was a great asset as the Owner\'s Rep for the construction of a large cogeneration facility integrated into a major refinery. It was a complex configuration requiring multiple physical, operational, organizational and project management interfaces. Mike did a great job and was key to completing the project safely, seven weeks ahead of schedule and on budget. I trust Mike\'s judgement and value his expertise. I definitely want to work with him again when the opportunity presents itself.”"]']### Assistant: The agent's job is to provide exceptional administrative, clerical, and customer service support to clients, and today, the agent is reaching out to the user because they need to discuss a potential employee benefit plan for the user's project management team.
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### Human: Agent: ['Scott Berney', 'As the owner of Take Back Roads LLC, a blog focused on back roads travel, I seek out authentic travel experiences, one back road at a time! The intent of Take Back Roads is to create a forum where people can read, write, share, and learn about each others’ adventures they have while driving the back roads of our great country. Take Back Roads is a powerful resource for anyone seeking a new and unique way to travel.', 'Owner & Traveler Extraordinaire, Take Back Roads travel blog', 'Take Back Roads LLC', '[{"company":"Take Back Roads LLC","company_id":null,"location":"Santa Rosa, California, United States","positions":[{"description":"","duration":"May 2013 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"May 2013","subtitle":"Take Back Roads LLC","title":"Business Owner"}],"url":""}]', '["Brian Kohl “Mr. Berney is a career and family driven individual who is extremely well organized and shows great attention to detail. A pleasure to work with, Scott is easy to get along with and provides a no-pressure and caring atmosphere that is a rare quality today. Mr. Berney will go above and beyond to assist you and your business in any way possible.”","Ryan Eckenrode, CEM “I’ve been working with Scott for a little over 2 years now and I couldn’t be happier with his work. He handles several of my accounts and does an exceptional job to the point where several of my clients have commended his work to me. He is very conversant in his field and offers a lending hand to anyone in the office that has questions on the insurance underwriting process. He has great persona to go with his familiarity of anything the insurance industry has to throw at him, which will suit him well in the commerce for many years to come.”"]']
User: ['Karen Wilson', 'A conscientious leader whose focus on people, projects and processes builds collaborative relationships with business partners and stakeholders.', 'Senior Manager, Applications Team', 'State of Colorado', '[{"company":"State of Colorado","company_id":"state-of-colorado","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"State of Colorado","title":"Sr. Manager, Enterprise Applications"},{"description":"Working with the Revenue Collections and Regulatory Services Application Team","duration":"May 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"May 2014","subtitle":"State of Colorado","title":"Senior Business Analyst"},{"description":"Project lead of the Business Process Re-engineering effort for the State’s new financial, procurement, budget and reporting ERP. The existing system, Colorado Financial Reporting System (COFRS) will be replaced by Colorado Operations Resource Engine (CORE) in July 2014.My responsibilities include planning, setting goals and milestone dates, creating governance and project planning documents along with tools to support those efforts. As part of the Project Leadership team, I am responsible for overseeing all Cross-Functional activities; Configuration, Security and Workflow, Reporting, Development of new policies and procedures, and User Acceptance Testing. I also manage two Department of Personnel and Administration employees assigned to the Governor’s Office of Technology. I back up and serve as a delegate for the Project Manager as needed.I am the SharePoint Administrator managing libraries, sites and user access.This position allows me to utilize requirements gathering, communication skills, collaboration with business owners, vendors and peers; developing processes and utliization of technology. Liaison between business owners and development staff.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"State of Colorado","title":"Business Analyst/Business Process Engineering Manager"}],"url":"https://www.linkedin.com/company/state-of-colorado"},{"company":"LPS Asset Management Svcs., Inc.","company_id":null,"location":"","positions":[{"description":"Gather requirements, document and act as project manager for new functionality, enhancements, and application bugs for proprietary applications. Work with clients and business units to determine best possible solutions using technology and organizational tactics. Coordinate activities with the development team to ensure end product is delivered on time. •Develop and design business, functional and technical requirement specifications •Prepare level of effort estimates •Perform unit/regression/integration testing •Conduct system analysis using SQL •Gap analysis •Track all projects, bugs and production support •Project Management for all projects - manage and communicate activities, changes, deadlines, status to client, business unit, development group and stakeholders•Production Support•Deliver training documentation and training as necessary•Develop, maintain and cultivate collaborative relationships and programs","duration":"Oct 2008 Feb 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2013","start_date":"Oct 2008","subtitle":"LPS Asset Management Svcs., Inc.","title":"Sr. Business Analyst & Project Manager (Software Application Development Group)"}],"url":""},{"company":"City and County of Denver","company_id":"city-and-county-of-denver","location":"","positions":[{"description":"Work with all city agencies to align and coordinate business processes, and be the clearing house and quality control for configuration changes, content management, and researching and resolving issues in collaboration with the stakeholders of the 311 Call Center. Implement and coordinate business process improvements with a variety of targeted stakeholders. •Communicate and report the performance status of various entities utilizing the Customer Relation Management (CRM) PeopleSoft application. •Document all business processes relating to departmental functionality with CRM •Identify all Key Performance Indicators (KPI) and Business Activity Monitoring (BAM) •Follow the standards, methodologies, and criteria for identifying agency readiness and acceptance •Develop, maintain and cultivate collaborative relationships and programs •Continual process improvement to maximize the CRM application\'s effectiveness with the user communityDrive development team to successfully modify and create software to meet requirements","duration":"May 2002 Oct 2008 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2008","start_date":"May 2002","subtitle":"City and County of Denver","title":"Sr. Business Analyst/System Analyst"}],"url":"https://www.linkedin.com/company/city-and-county-of-denver"},{"company":"Metrocall, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 200 employees with dotted line responsibility to 500 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; lead branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"Feb 1988 Apr 2002 14 years 3 months","duration_short":"14 years 3 months","end_date":"Apr 2002","start_date":"Feb 1988","subtitle":"Metrocall, Inc.","title":"Director of Operations"}],"url":""},{"company":"AT&T Wireless","company_id":"att","location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 400 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; led branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AT&T Wireless","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Patrick Matthews “Karen Wilson is an outstanding leader who has a hunger for excellence, high standards for performance delivery, and a heart for the people with whom she works. For example, of her own initiative, Karen is providing sign language training for her team to more easily communicate with a hearing-impaired developer who joined her team in August. She is adept at leading technologists and working with agency staff to achieve business needs; other managers look to her for guidance and advice. Karen is my go-to manager to represent me when I am not available; she is a highly skilled and qualified leader who should be promoted to senior manager at the first opportunity for the broader benefit of OIT. ”","Javier Ramirez “Karen is a strong willed professional who continually strives for operational excellence. Having worked with her for 14 years, I was afforded the opportunity to see her prove her performance consistently; time and time again. It was a sincere pleasure working with Karen as well as witnessing her balance her trust, empowerment, and guidance among her team members. Karen is a true and valued professional in any arena.”"]']### Assistant: The agent's job is to manage and promote a travel blog focused on back roads travel, and today the agent is reaching out to the user because they want to collaborate on an article highlighting unique and off-the-beaten-path destinations in the State of Colorado.
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### Human: Agent: ['Nathan Vidal', "Senior Magento Talent Partner specialized in bringing high-quality Magento (Adobe Commerce) professionals together with award-winning agencies and brands! Professionals I Recruit & Place: • Technical: Magento Developer l Senior Magento Developer l Magento Tech Lead l Magento Architect l UI / UX Designer • Business: Magento Project Manager l Magento Program Manager • Leadership: Magento Practice Lead l eCommerce Platform Manager l IT Manager l Director IT l VP IT l CTO • Sales: Account Executive l Sales Executive l Business Development l Sales Manager l VP of Sales Let's get in touch. Call Me: +1 305-317-5597 Email Me: nathan@jarviscole.com Or LinkedIn Message Me Directly!", "Senior Magento Talent Partner | I'm here to help in any way I can! 🙂", 'Jarvis Cole', '[{"company":"Jarvis Cole","company_id":"jarvis-cole","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Jarvis Cole","title":"Senior Magento Talent Partner"},{"description":"Jarvis Cole is the leader in recruiting for eCommerce Platform professionals. I am a senior member of our global Magento recruitment practices and personally focus on placing Magento professionals within the USA and Canada. At Jarvis Cole, our aim is to support our clients in achieving optimal performance through effective; talent attraction, acquisition, and engagement.WE RECRUIT AND PLACE:•Technical: Magento Developer l Senior Magento Developer l Magento Tech Lead l Magento Architect l UI / UX Designer• Business: Magento Project Manager l Magento Program Manager• Leadership: Magento Practice Lead l eCommerce Platform Manager l IT Manager lDirector IT l VP IT l CTO• Sales: Account Executive l Sales Executive l Business Development l Sales Manager l VPof SalesSERVICES OFFERED:• Executive Search, Selection and Headhunting• Full-Time Direct Hire• Interim and Contract ServicesCLIENTS: Why work with us? Jim Collins in Good to Great best sums up the answer: “They start by getting the right people on the bus, the wrong people off the bus, and the right people in the right seats.\\" This is Jarvis Cole\'s Mission.We mapped out and connected with over 95% of the Magento professional network far more than any other agency, we also live, eat, sleep and dream Magento it\'s all we do. We understand the marketplace like no other, if you are looking to hire experienced Magento professionals we should be your 1st and of course your only call.CANDIDATES: We support your career development by offering professional branding and communication advice and support.CONNECT WITH JARVIS COLE:T: +1 305-317-5597e: nathan@jarviscole.comw: www.jarviscole.com","duration":"May 2021 Jan 2022 9 months","duration_short":"9 months","end_date":"Jan 2022","start_date":"May 2021","subtitle":"Jarvis Cole","title":"Magento Talent Partner"}],"url":"https://www.linkedin.com/company/jarvis-cole"},{"company":"Florida State University","company_id":"florida-state-university","location":"Tallahassee, Florida Area","positions":[{"description":"I am a solution provider for people that reach out to the FSU Office of Admissions. I communicate with applicants by phone and email, synthesize and convey information gathered from numerous sources to correctly answer all questions and concerns put forth by the inquirer. I have proven to be an effective team member both as an individual and in a group.I have suggested and implemented multiple productivity-improving systems, including improvements to the application process and how information is presented to our applicants. I also successfully reduced the time it takes to train new hires by two weeks by updating training materials and methods!I will know you read my profile if you mention my cats Charlamagne and Elizabeth II.","duration":"Aug 2017 May 2021 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2021","start_date":"Aug 2017","subtitle":"Florida State University","title":"Communications Associate for the Office of Admissions"}],"url":"https://www.linkedin.com/company/florida-state-university"},{"company":"Tradewinds Home & Garden","company_id":"tradewinds-home-&-garden","location":"Boca Raton, Florida","positions":[{"description":"Coordinated and maintained delivery service options, handled administrative tasks such as work orders and purchase orders, and built relationships with customers and suppliers in-store and over the phone. Proven success in closing sales for furniture. Coordinated and maintained delivery service options, handled administrative tasks such as work orders and purchase orders, and built relationships with customers and suppliers in-store and over the phone. Proven success in closing sales for furniture.","duration":"May 2012 Aug 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2014","start_date":"May 2012","subtitle":"Tradewinds Home & Garden","title":"Senior Customer Service Associate"}],"url":"https://www.linkedin.com/company/tradewinds-home-&-garden"}]', '["Pat Salvatore “Nathan was an absolute pleasure to work with during my search for a Magento role. He understood that fit was important to me and worked with me to find quality positions that aligned with what I was looking for. Nathan was very honest and straightforward throughout the entire process and was excellent at communicating all necessary details to me. Nathan was incredibly diligent with his response time if there were any questions I had and was always willing to make himself available. Having Nathan in your corner during a job search is something I can\'t recommend enough! I truly appreciate the help Nathan was able to provide during my search and he deserves full marks for the outstanding service he provided!”","Connor Crothers “Nathan is an absolute powerhouse. I setup calls with several recruiters, and I exclusively choose him over them all because of how receptive, honest, responsive, invested, and effective of a communicator he was. The companies & roles he presented were so in-line with my resume, background, and interests, that it was clear that he took the time to really consider each fit, even more-so than I ever had. Each opportunity was well varied in culture, responsibility, geography, and compensation, and they all required my exact skillset. He did all the heavy lifting and scheduling, and kept me real busy. But by the end of a mere 1-2 week journey, I had accepted a position located mere minutes from family, making ~50% more than I did prior, doing exactly what I love to do, and at a welcoming work place full of comradery and true technical professionals. Not to mention he\'s only a 24yr old rookie at Jarvis. The man is a serious prodigy!”"]']
User: ['Laura Pozarny', '• 6+ years of dedicated Ecommerce experience • Proven sales growth • Excellent analytical and project management skills • SEO/SEM Management Specialties: Ecommerce, Online Sales, Affiliate Management', 'Part Mom, Part Wife, Part Real Estate Agent', 'Muselli Commercial Realtors', '[{"company":"Muselli Commercial Realtors","company_id":"muselli-commercial-realtors","industry":"Investment Management","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jun 2021","subtitle":"Muselli Commercial Realtors","title":"Real Estate Agent"},{"description":"","duration":"Jun 2021 May 2022 1 year","duration_short":"1 year","end_date":"May 2022","start_date":"Jun 2021","subtitle":"Muselli Commercial Realtors","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/muselli-commercial-realtors"},{"company":"Optimal Wellness Labs","company_id":null,"location":"Los Angeles, CA","positions":[{"description":"Cultivate and engage new partnerships to help promote The Matrix Assessment Profile (The MAP). Cultivate and engage new partnerships to help promote The Matrix Assessment Profile (The MAP).","duration":"Nov 2011 May 2022 10 years 7 months","duration_short":"10 years 7 months","end_date":"May 2022","start_date":"Nov 2011","subtitle":"Optimal Wellness Labs","title":"Manager of Partner Development"}],"url":""},{"company":"NBCUniversal / ExerciseTV.TV","company_id":"nbcuniversal-inc-","location":null,"positions":[{"description":"• Increased subscription signups by 6.8% MoM by enhancing product features and content on ExerciseTV.TV• Successfully launched the DVD of two of our top grossing originally produced workout videos (The Butt Bible and 10 Pound Slimdown which has increased total revenue by 13.5% and DVD revenue by 23.6%• Maintain up to 70% profitability on our originally produced content which includes discounts given towards promotions and sales throughout the season. • Manage Customer Service department, and quality assurance of warehouse and fulfilment• Increased revenue by 200% by creating relationships with Amazon, ITunes, Sears and other various online distribution channels.","duration":"Sep 2008 Oct 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2011","start_date":"Sep 2008","subtitle":"NBCUniversal / ExerciseTV.TV","title":"Sr. Manager of Ecommerce, Product Development and Retention"},{"description":"- Increased average order value by 26% by overhauling the design and user flow of the shopping cart and checkout pages; included up sell strategy and easy guest log in for a safe and confident checkout experience.- Built a road map and worked with developers to create an online subscription business from scratch, creating an additional revenue stream with 10 new product features, 4 pricing tiers, partnerships with SELF and Eating Well and exclusive video content.- Maintained sales of $70K a month, increased aov by 26%, and maintained a consistent conversion rate of 1.3% for the ExerciseTV ecommerce store by employing creative and strategic online sales, marketing and merchandising tactics to sell DVDs, Downloads, Music, Accessories and Apparel.- Spearheaded store marketing initiatives to garner new traffic, grow sales numbers and increase conversions which included SEM management, email marketing, online surveys, a/b landing page testing, affiliate banner placement and site merchandising.- Enhanced vendor relations with partners such as Lionsgate, Gaiam, Yogaworks and Crunch Gym and contributed to increased sales of their product on our site.","duration":"Sep 2008 Oct 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2011","start_date":"Sep 2008","subtitle":"NBCUniversal / ExerciseTV.TV","title":"Manager of Ecommerce, Sales and Marketing"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"BCBG.com/ BCBG Max Azria","company_id":"bcbg-max-azria","location":"Greater Los Angeles Area","positions":[{"description":"• Acted as a highly cross-functional leader across internal and external groups to ensure the successful execution of all e-commerce related projects from high-level marketing strategy and business development, to daily content updates (Surpassed the projected sales plan of $6M).• Managed all online-related promotional campaigns including activation and termination, communicating policies to Customer Service, assuring inventory as well as any and all web collateral (emails, animated ad banners, landing pages, advertising, SEM, copy). Latest campaign produced our highest earnings to date ($78K / day).• Grew existing marketing calendar based on sales reporting, sales trends, visitor activity, conversions and traffic patterns.• Collaborated with company owner on all creative approvals for Emails campaigns, site design/styling and photographic retouching.","duration":"Dec 2007 Sep 2008 10 months","duration_short":"10 months","end_date":"Sep 2008","start_date":"Dec 2007","subtitle":"BCBG.com/ BCBG Max Azria","title":"Manager of E-Commerce, Marketing"}],"url":"https://www.linkedin.com/company/bcbg-max-azria"},{"company":"Clarins","company_id":"clarins","location":"","positions":[{"description":"• Assisted with the launch of an independently owned Ecommerce Site for WWW.CLARINS.COM. • Managed national online advertising campaign for grand re-opening of the e-commerce portal by coordinating timelines and approving creative.• Produced landing pages with video encoding and tracked links, assured proper inventory and monitored our SEM support which resulted in an 80% increase in sales.• Administered monthly site refresh assets to all external partners based on calendar and marketing initiatives.","duration":"Jan 2006 Nov 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2007","start_date":"Jan 2006","subtitle":"Clarins","title":"Associate Marketing Manager, Ecommerce"}],"url":"https://www.linkedin.com/company/clarins"},{"company":"Polo Ralph Lauren","company_id":"ralph-lauren","location":"Greater New York City Area","positions":[{"description":"• Consulted with the Vice President & Managing Director for South America in seasonal buying meetings on all product lines under PRL. • Acted as the Assistant Account Executive for wholesale buyers at Clubhouse in Uruguay and Daslu in Brazil for Blue Label and Black Label Collections. • Meticulously monitored any and all changes for each label including drops, pricing, production order minimums and fabric COO. Oversaw legal processing of non-US made goods into Argentina. • Consulted with the Vice President & Managing Director for South America in seasonal buying meetings on all product lines under PRL. • Acted as the Assistant Account Executive for wholesale buyers at Clubhouse in Uruguay and Daslu in Brazil for Blue Label and Black Label Collections. • Meticulously monitored any and all changes for each label including drops, pricing, production order minimums and fabric COO. Oversaw legal processing of non-US made goods into Argentina.","duration":"Apr 2005 Jan 2006 10 months","duration_short":"10 months","end_date":"Jan 2006","start_date":"Apr 2005","subtitle":"Polo Ralph Lauren","title":"Merchandiser"}],"url":"https://www.linkedin.com/company/ralph-lauren"},{"company":"Saks Fifth Avenue","company_id":"saksfifthave","location":"Greater New York City Area","positions":[{"description":"• Assisted Menswear Buyer during market appointments, tailoring buys to deliver personalized, edgy style to the Saks Fifth Avenue customer. • Analyzed and tracked weekly selling using a formulated topside spreadsheet by season as well as monthly class recaps by vendor. • Prepared and delivered of ‘Best-Sellers’ presentation to head divisional team. • Assisted Menswear Buyer during market appointments, tailoring buys to deliver personalized, edgy style to the Saks Fifth Avenue customer. • Analyzed and tracked weekly selling using a formulated topside spreadsheet by season as well as monthly class recaps by vendor. • Prepared and delivered of ‘Best-Sellers’ presentation to head divisional team.","duration":"Oct 2003 Apr 2005 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2005","start_date":"Oct 2003","subtitle":"Saks Fifth Avenue","title":"Merchandiser"}],"url":"https://www.linkedin.com/company/saksfifthave"}]', '["Michelle M. “I can recommend Laura as a person with great skills and deep expertise of E-Commerce solutions. Laura was one of the most dedicated professionals at ExerciseTV. She was a careful, intelligent, and self motivated colleague, as well as a fantastic person to work with.”","Shelly Williams “In Laura’s position at ExerciseTV she effectively managed eCommerce strategy, merchandising, subscription, transactions, fulfillment and product creation. Laura has a knack for the creative and an eye for detail. She helped launch ExerciseTV’s subscription product and effectively launched a number of new fitness products in the ExerciseTV Store, with digital retailers and on QVC. In her position, she recognized opportunities of growth and explored 3rd party partnerships, alternate distribution channels and affiliate programs. Laura has a solid grasp on the eCommerce business and the competitive landscape. She is a creative thinker, a team collaborator and is always reliable for a good laugh!”"]']### Assistant: The agent's job is to recruit and place professionals in the Magento industry, and today, the agent is reaching out to the user to discuss potential opportunities in the e-commerce field based on their proven sales growth and excellent analytical and project management skills.
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### Human: Agent: ['David Disney', 'Experienced management professional with years of success overseeing growth ventures, customer satisfaction, and employee efficiency. Has personally overseen exponential growth of annual revenue as well as successful cost decreases, profit expansions, and store establishment. Assisted with the formation of highly qualified teams charged with examining business expenses to capitalize on plausible community marketing program to expand upon the traditional and technological publicity ventures.', "District Manager at DICK'S Sporting Goods", "DICK'S Sporting Goods", '[{"company":"DICK\'S Sporting Goods","company_id":"dick%27s-sporting-goods","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Oct 2018","subtitle":"DICK\'S Sporting Goods","title":"District Manager"},{"description":"","duration":"Oct 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Oct 2017","subtitle":"DICK\'S Sporting Goods","title":"District Manager"},{"description":"","duration":"Sep 2001 Oct 2017 16 years 2 months","duration_short":"16 years 2 months","end_date":"Oct 2017","start_date":"Sep 2001","subtitle":"DICK\'S Sporting Goods","title":"Store Manager"},{"description":"","duration":"Aug 2009 Sep 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2012","start_date":"Aug 2009","subtitle":"DICK\'S Sporting Goods","title":"District Manager Baltimore/Richmond/Milwaukee"},{"description":"","duration":"Sep 2004 Aug 2009 5 years","duration_short":"5 years","end_date":"Aug 2009","start_date":"Sep 2004","subtitle":"Dick\'s Sporting Goods","title":"Store Manager MD/VA"},{"description":"","duration":"Jun 1996 Aug 2001 5 years 3 months","duration_short":"5 years 3 months","end_date":"Aug 2001","start_date":"Jun 1996","subtitle":"DICK\'S Sporting Goods","title":"Sales manager"}],"url":"https://www.linkedin.com/company/dick%27s-sporting-goods"}]', '["Denny DeMarcy, LPC “I had the pleasure of working with David as the LP Manager for the District under David\'s direction. I could not have asked for a better business partner and in many ways a trainer to me during my first year with the company. David\'s knowledge of the business, merchandise, and processes are beyond reproach. He uses this knowledge and experience to strategically plan for upcoming events, seasons, and floor changes to effectively stay one step ahead of the game; this is a rare attribute as many retail managers are consistently struggling to simply keep up. From the part-time sales associates to managers under his direction, David has an innate ability to communicate and train persons in areas unfamiliar to them or needing further clarification. He sets priorities, develops goals, and clearly outlines expectations for success at every level of the organization. He then effectively monitors the execution of these expectations and retrains when necessary, coach\'s when applicable, and rewards when possible. David has a skill set, commitment for success, dedication, and desire that afford him the opportunity to be successful in any position and with any company.”","Jeff Holben “David is a detail oriented, hard working, resourceful individual, and sees the big picture. His tenacity and diligence to execute/out perform his competition is unsurpassed.”"]']
User: ['Jason Cullen', 'Experienced Development Team Leader with a demonstrated history of success in the sales and brokering industries. Skilled in Food & Beverage, Event Planning, Hospitality Management, Hotel Management, Contract Negotiation, Hotel Site Selection and Professional and Personal Development training.', 'Motivation, sales, relationship building and excited to work with you', 'Electronic Sports Network', '[{"company":"Electronic Sports Network","company_id":null,"location":"Toronto, Ontario, Canada","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Electronic Sports Network","title":"Marketing/General Team Coordinator"}],"url":""},{"company":"What I Like About You!","company_id":null,"location":"Huntington Beach, California","positions":[{"description":"","duration":"Nov 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Nov 2017","subtitle":"What I Like About You!","title":"Coach and Speaker"}],"url":""},{"company":"John\'s Incredible Pizza Company","company_id":"john%27s-incredible-pizza-company","location":null,"positions":[{"description":"","duration":"Oct 2019 Mar 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2021","start_date":"Oct 2019","subtitle":"John\'s Incredible Pizza Company","title":"Store Director"},{"description":"","duration":"May 2019 Oct 2019 6 months","duration_short":"6 months","end_date":"Oct 2019","start_date":"May 2019","subtitle":"John\'s Incredible Pizza Company","title":"Assistant Store Director"}],"url":"https://www.linkedin.com/company/john%27s-incredible-pizza-company"},{"company":"Jipc Management","company_id":"jipc-management","location":"Santa Margarita, CA","positions":[{"description":"","duration":"Oct 2018 May 2019 8 months","duration_short":"8 months","end_date":"May 2019","start_date":"Oct 2018","subtitle":"Jipc Management","title":"Incredible Events"}],"url":"https://www.linkedin.com/company/jipc-management"},{"company":"Barley Vine Rail Co.","company_id":null,"location":"Orangeville, ON","positions":[{"description":"• Opened a new restaurant and helped to create weekly specials, design craft cocktails and implement a private events menu.• Trained new staff, placed food orders, managed inventory, assisted with scheduling and hiring.• Managed restaurant, bar and private events. • Opened a new restaurant and helped to create weekly specials, design craft cocktails and implement a private events menu.• Trained new staff, placed food orders, managed inventory, assisted with scheduling and hiring.• Managed restaurant, bar and private events.","duration":"Oct 2013 Apr 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2017","start_date":"Oct 2013","subtitle":"Barley Vine Rail Co.","title":"Investor, Bartender & Private Events Director"}],"url":""},{"company":"SalesGamma","company_id":"salesgamma","location":"Mississauga, ON","positions":[{"description":"• Trained and developed outside Business to Business sale representatives.• Negotiated contracts with vendors and exceeded monthly quotas.• Conducted interviews and influenced hiring decisions.• Created a mentoring program and weekly on-boarding training schedule.• Authored and presented weekly educational and motivational talks to encourage positive thinking and actions within the team • Trained and developed outside Business to Business sale representatives.• Negotiated contracts with vendors and exceeded monthly quotas.• Conducted interviews and influenced hiring decisions.• Created a mentoring program and weekly on-boarding training schedule.• Authored and presented weekly educational and motivational talks to encourage positive thinking and actions within the team","duration":"Jan 2016 Sep 2016 9 months","duration_short":"9 months","end_date":"Sep 2016","start_date":"Jan 2016","subtitle":"SalesGamma","title":"Sales Team Leader"}],"url":"https://www.linkedin.com/company/salesgamma"},{"company":"Strategic Site Selection","company_id":"strategic-site-selection","location":"Guelph, ON","positions":[{"description":"• Prospected new clients by cold calling over 70 companies daily and followed up on client referrals.• Attended local networking events to promote the company and gain new clients, and continue to build on current business.• Traveled to industry events around North America to meet prospective new business and learn about current industry trends: (IMEX, SITE, MPI, Tete a Tete, IncentiveWorks) • Attended site inspections with customers and made recommendations fulfilling customer needs.• Developed long term relationships with customers and hotels.• Managed multiple accounts at one time and exceeded over $1.3 million in Rooms Revenue annually.• Negotiated all aspects of hotel contracts including rate, concessions offered, attrition, cancellation and mutual liability clauses.• Responsible for managing the competitive bid process between hotels and clients.","duration":"Sep 2008 Dec 2015 7 years 4 months","duration_short":"7 years 4 months","end_date":"Dec 2015","start_date":"Sep 2008","subtitle":"Strategic Site Selection","title":"Director, Global Accounts"}],"url":"https://www.linkedin.com/company/strategic-site-selection"},{"company":"Planet Ford","company_id":"planet-ford_2","location":"Brampton, ON","positions":[{"description":"• Highest monthly sales in all but four months of tenure (Dealership level).• Top 20 Ford Salesperson nationally each year.• Initiated and implemented the first online sales department.• Exceeded sales goals to generate more than $5 Million in revenue annually.• Mentored and trained new sales associates, many who have gone on to manage their own dealership.• Led weekly sales meetings with sales team and General Manager. • Created special events to help promote traffic and potential buyers.","duration":"Dec 2005 Sep 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2008","start_date":"Dec 2005","subtitle":"Planet Ford","title":"Senior Sales Manager"}],"url":"https://www.linkedin.com/company/planet-ford_2"}]', '["Mark Dosman “It’s rare that you come across standout talent like Jason. I had the pleasure of working with Jason for seven years and during that time he proved himself to be a dynamic seller with a mind for business. Futhermore, as a strategic thinker, Jason was always prepared and always one step ahead of the game. Jason is missed at SSS and I know he will go on to be a valuable asset to any company lucky enough to have him on their team.”","Jen MacLean “Jason is a true gem. On more than one occaison I have worked with Jason for my meeting needs and he delivers each time. He is detailed, organized and efficient. He takes the time needed to explain and discuss all options available. I would highly recommend anyone in an admin position that plan events to contact Jason and Strategic Site Selection, they will make your job much easier!!!”"]']### Assistant: The agent's job is to oversee growth ventures and examine business expenses, and today the user is reaching out to the agent because they need assistance with contract negotiation and professional development training.
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### Human: Agent: ['Nino Aguilera', 'Creative, bilingual (English/Spanish) technical illustrator with extensive background in mechanical engineering, mechanical design, technical and patent illustration and drafting. Known as a positive, resourceful team player with keen eye for detail, strong work ethic and brand loyalty.Specialties: Installation Instructions Technical WritingPatent Illustration CasesGraphic Material Cases Plumbing / Security ProductsSpecification Submittals Technical Publications / ManualsCAD Drafting', 'Technical Writer at Aerotek', 'PEAK Technical Staffing USA', '[{"company":"PEAK Technical Staffing USA","company_id":"peak-technical-staffing-usa","industry":"Staffing and Recruiting","location":"San Diego","positions":[{"description":"","duration":"Oct 2012 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Oct 2012","subtitle":"PEAK Technical Staffing USA","title":"Technical Illustrator"}],"url":"https://www.linkedin.com/company/peak-technical-staffing-usa"},{"company":"Aerotek","company_id":"aerotek","location":"San Marcos, CA","positions":[{"description":"","duration":"Nov 2011 Oct 2012 1 year","duration_short":"1 year","end_date":"Oct 2012","start_date":"Nov 2011","subtitle":"Aerotek","title":"Technical Writer"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"Stanley Black & Decker , Inc.","company_id":"stanley-black-decker-inc","location":"Lake Forest, CA","positions":[{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Stanley Black & Decker , Inc.","title":"Sr. Technical Illustrator"}],"url":"https://www.linkedin.com/company/stanley-black-decker-inc"},{"company":"Black & Decker","company_id":"black-&-decker","location":null,"positions":[{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Black & Decker","title":"Documentation Expert"},{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Black & Decker","title":"CAD Draftsman"}],"url":"https://www.linkedin.com/company/black-&-decker"},{"company":"R&J PATENT DRAFTING","company_id":null,"location":"Valencia, CA","positions":[{"description":"","duration":"Jun 1994 Mar 2000 5 years 10 months","duration_short":"5 years 10 months","end_date":"Mar 2000","start_date":"Jun 1994","subtitle":"R&J PATENT DRAFTING","title":"Patent Illustrator"}],"url":""},{"company":"TAD Technical","company_id":"tad-technical","location":"Sherman Oaks, CA","positions":[{"description":"","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"TAD Technical","title":"CAD Draftsman and Engineering Assistant"}],"url":"https://www.linkedin.com/company/tad-technical"}]', '["Robert Huang “I\'ve worked with Nino for nearly 5 years at Stanley Black & Decker. In this time, Nino has demonstrated great work ethnic, technical aptitude, and creative skills. Stanley Black & Decker is a very fast-pace environment and Nino was able to manage his work load very well and provide great customer service to his fellow teammates. I would recommend Nino to any employer.”","James Lin “It is a distinct pleasure to recommend to you my esteemed colleague Nino Aguilera. In my capacity as a project and lead engineer, I had worked closely with Nino for several projects. As an senior technical illustrator, Nino had completed many challenging instructional and technical documents. His work has been a major factor in our company\'s continued success in consumer satisification, and he had proven consistently how consumer satisification can be improved through closely intergrated connections with our customers. Like most manufacturing businesses, our company is organized into functions. Engineering interacts with virtually all of them. There are natural tensions between the functions which if not managed correctly can prove disastrous. Nino has always understood the connections among each department and has incorporated these insights into his project management skills. As 20 projects in average are launched each year, Nino would understand immediately consumers\' needs and would organize research meetings with various departments in order to ensure consumers can install our products effectively and our sales team can provide necessary supports within their channels. I could continue on with more glowing accounts of Nino, but will instead simply say that I really do think the world of him and respect him greatly. I would without any reservation recommend Nino to you. He would be a tremendous asset in any company. Sincerely, James Lin Lead Engineer Sustaining Engineering-Pfister”"]']
User: ['Bill Alverson', 'Branding and Marketing Specialist, Helpdesk/IT Professional.Specialties: Marketing, Typography, Branding, Photography, HelpDesk/IT Professional', 'Creative, Marketer, Builder', 'magnate616', '[{"company":"magnate616","company_id":null,"location":"Grand Rapids, Michigan","positions":[{"description":"Owner Owner","duration":"Jun 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Jun 2009","subtitle":"magnate616","title":"Freelance Graphic Designer"}],"url":""},{"company":"Metal Tech Building Specialists","company_id":"metal-tech-building-specialists","location":"Grand Rapids, Michigan","positions":[{"description":"","duration":"Feb 2019 Feb 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2021","start_date":"Feb 2019","subtitle":"Metal Tech Building Specialists","title":"Commercial Builder"}],"url":"https://www.linkedin.com/company/metal-tech-building-specialists"},{"company":"Xanadu","company_id":null,"location":"","positions":[{"description":"Account Management strategy with data driven approach for adoption strategy, communication plan, on-boarding mechanism and account development.Drive sales along with various marketing programs under the responsibility, while providing engaging information to the affiliate partners.Develop strong relationships and work collaboratively with leadership to achieve shared goals. Maximize opportunities identified through collaboration with product category teams.Continue to use Graphic Design knowledge, experience and talent. Fluent in Photoshop, Illustrator, Indesign as well as much of the Adobe SuiteWork closely with technology teams, in areas of Consumer Marketing, Mobile, and Website Platform. Making sure companys’ infrastructure, architecture, and site features support and enhance the effectiveness of our Consumer Marketing team’s programsPerformance measurement, results reporting, and scorecard management on an ongoing basisDevelop new business partnership affiliate opportunities with mobile operators, OEM’s, entertainment & content providersManage all aspects of affiliate network, and individual affiliate relationshipsManage affiliate merchandising program development; banners, email, placements","duration":"Jan 2017 Jan 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2019","start_date":"Jan 2017","subtitle":"Xanadu","title":"Affiliate Marketing Manager"}],"url":""},{"company":"Houlihan\'s Restaurants, Inc.","company_id":"houlihan%27s-restaurants-inc-","location":"Grand Rapids","positions":[{"description":"Master of Customer Service, Face to Face Marketing and Sales. I made our guest dining an experience, not just a meal, which gives me a great sense of accomplishment. As a result of my approach to each and every gues I quickly took on a lead role in the front of the house. Master of Customer Service, Face to Face Marketing and Sales. I made our guest dining an experience, not just a meal, which gives me a great sense of accomplishment. As a result of my approach to each and every gues I quickly took on a lead role in the front of the house.","duration":"Sep 2015 Apr 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2018","start_date":"Sep 2015","subtitle":"Houlihan\'s Restaurants, Inc.","title":"Lead Server"}],"url":"https://www.linkedin.com/company/houlihan%27s-restaurants-inc-"},{"company":"Baudville Brands","company_id":"baudville-brands","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"My department works directly with all four of our companies. I smoothed the artistic transition from customer relations, sales and design to production as it pertains to each industry of Baudville Brands. I schooled new artists with an intense thorough training of our processes and techniques. I was a trusted knowledge source with my coworkers from production methods, design choices and technical problem solving. A number of my ideas were implemented and developed for a more efficient work flow in our department, As a result we streamlined our processes and setup a standard of artistic and process guidelines to keep our team one cohesive unit.I exceeded the needs of our customers by working directly with our Sales Department, day in and day out. I was a trusted creative for marketing materials for prospective and newly launched clients to Recognation with the tightest of deadlines, and over the years, thousands of artistic layouts for trophies and other brand specific products to give customers gifts that truly represent their company.As the Baudville Brands in-house designer, I collaborated with a group of writers, photographers and editors within our company to design our magazine “The Po!nt.”","duration":"Feb 2012 Dec 2016 4 years 11 months","duration_short":"4 years 11 months","end_date":"Dec 2016","start_date":"Feb 2012","subtitle":"Baudville Brands","title":"Graphic Designer / Production Artist"}],"url":"https://www.linkedin.com/company/baudville-brands"},{"company":"New Wave Marketing","company_id":null,"location":"Walker, Mi","positions":[{"description":"Webmaster/Adbuilder for startup company. Webmaster/Adbuilder for startup company.","duration":"Jan 2011 Jun 2011 6 months","duration_short":"6 months","end_date":"Jun 2011","start_date":"Jan 2011","subtitle":"New Wave Marketing","title":"Graphic Designer"}],"url":""},{"company":"Leo\'s","company_id":"leo%27s","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Oct 2010 May 2011 8 months","duration_short":"8 months","end_date":"May 2011","start_date":"Oct 2010","subtitle":"Leo\'s","title":"Server"}],"url":"https://www.linkedin.com/company/leo%27s"},{"company":"Charleys Crab","company_id":"charleys-crab","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"May 2009 Oct 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2010","start_date":"May 2009","subtitle":"Charleys Crab","title":"Lead Server"}],"url":"https://www.linkedin.com/company/charleys-crab"},{"company":"The Flint Institute of Arts","company_id":null,"location":"","positions":[{"description":"I was given the freedom to explore solutions to design problems on my own as well as gaining great experience in production work in various divisions of the FIA. Intern responsibilities included monthly calendar posters and weekly film flyers for the FIA theater films. My internship gave me a real look into the inner workings of an art department.Job responsibilities included attending development and college town membership meetings, all website updating for the museum and art school, enews for exhibitions, lectures, art school exhibitions and workshops. I also continued the monthly calendar posters, weekly flyers and weekly enews for FIA theatre films. At the FIA I learned much about the production aspect of the graphic design and how to challenge myself in the day-to-day operations.","duration":"May 2007 May 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2009","start_date":"May 2007","subtitle":"The Flint Institute of Arts","title":"Intern / Jr. Graphic Designer"}],"url":""},{"company":"Caliber Construction","company_id":null,"location":"Birch Run, Michigan","positions":[{"description":"As a crew leader with Caliber Construction, I was trusted to coordinate laborers on the job site, lay out work from plans and kept people on task throughout each day. During my time with Caliber and I traveled all over Michigan working on specialty projects from custom homes to sailboat barns, exterior cottage to indoor kitchen remodels. From concrete to shingles, building from the ground up, I’ve had a hand in about every aspect of residential construction during my time as a carpenter. As a crew leader with Caliber Construction, I was trusted to coordinate laborers on the job site, lay out work from plans and kept people on task throughout each day. During my time with Caliber and I traveled all over Michigan working on specialty projects from custom homes to sailboat barns, exterior cottage to indoor kitchen remodels. From concrete to shingles, building from the ground up, I’ve had a hand in about every aspect of residential construction during my time as a carpenter.","duration":"Feb 2000 Oct 2007 7 years 9 months","duration_short":"7 years 9 months","end_date":"Oct 2007","start_date":"Feb 2000","subtitle":"Caliber Construction","title":"Builder - Crew Leader"}],"url":""}]', '["WENDALL MATSON “I have personally know Bill Alverson for many years in several capacities. Bill worked for my construction company for several years as a crew leader and during that time was one of my best employees. His leadership was very valuable to us. He was very dedicated to his duties and supporting fellow employees as well as the company. I would recommend Bill to any company looking for a valuable asset. ”","Christopher J. Haizman “Bill has an excellent eye for design and applies that to branding in an unparalleled way. I\'ve worked with him on many projects where he combines design and marketing to help each of our brands take the next step in their evolution. Bill also has a rigorous business acumen that I\'ve seen him use in various forms. His professional demeanor and ability to apply his skills to various projects is unmatched. Finally, Bill is the type of person you want on your team. His attitude is always can-do and upbeat. He\'s a true problem solver and he does it with the ability to mix creativity with awareness of client/internal goals in mind.”"]']### Assistant: The agent's job is to provide technical writing and illustration services, and today the agent is reaching out to the user because they need assistance with branding and marketing design for a new product.
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### Human: Agent: ['Pasquale Palumbo, CLTC®', "I am an Agent licensed to sell insurance through New York Life Insurance Company in the states of New York and Connecticut. No insurance business may be conducted outside these states referenced. Additionally, I am a Registered Representative of and offer securities products & services through NYLIFE Securities LLC, (Member FINRA/SIPC), A Licensed Insurance Agency. In this regard, this communication is strictly intended for individuals residing in the state of New York. No offers may be made or accepted from any resident outside the specific states referenced. [777 Westchester Ave., 4th Floor. White Plains, NY 10604. 914-253-7265] I offer a variety of products that can help you meet a number of insurance and financial needs, including, but not limited to college funding, retirement, managing costs for extended periods of care and lifetime income strategies. I'm authorized to offer life insurance and lifetime income annuity* products from New York Life to AARP members. Please contact me to help you fully analyze your needs and recommend appropriate solutions. Neither New York Life Insurance Company, nor its agents, provides tax, legal, or accounting advice. Please consult your own tax, legal, or accounting professional before making any decisions. Any testimonial on this site is based on an individual’s experience and may not be representative of the experience of other customers. These testimonials are no guarantee of future performance or success. *Issued by New York Life Insurance and Annuity Corporation", 'Financial Services Professional at NYLIFE Securities LLC', 'NYLIFE Securities LLC', '[{"company":"NYLIFE Securities LLC","company_id":null,"location":"White Plains, NY","positions":[{"description":"I am a Financial Services Professional offering securities products and services through NYLIFE Securities LLC, Member FINRA/SIPC, A Licensed Insurance Agency. I am a Financial Services Professional offering securities products and services through NYLIFE Securities LLC, Member FINRA/SIPC, A Licensed Insurance Agency.","duration":"Jul 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Jul 2013","subtitle":"NYLIFE Securities LLC","title":"Financial Services Professional"}],"url":""},{"company":"New York Life Insurance Company","company_id":"newyorklife","location":"White Plains, NY","positions":[{"description":"I am an Agent licensed to sell insurance through New York Life Insurance Company. I am an Agent licensed to sell insurance through New York Life Insurance Company.","duration":"Jul 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Jul 2013","subtitle":"New York Life Insurance Company","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/newyorklife"},{"company":"Dobbs Ferry Union Free School District","company_id":"dobbs-ferry-union-free-school-district","location":"High School","positions":[{"description":"","duration":"Mar 2011 Feb 2013 2 years","duration_short":"2 years","end_date":"Feb 2013","start_date":"Mar 2011","subtitle":"Dobbs Ferry Union Free School District","title":"English Teacher"}],"url":"https://www.linkedin.com/company/dobbs-ferry-union-free-school-district"},{"company":"Valhalla UFSD","company_id":"valhalla-ufsd","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Valhalla UFSD","title":"Teacher"}],"url":"https://www.linkedin.com/company/valhalla-ufsd"},{"company":"White Plains City School District","company_id":"white-plains-city-school-district","location":"","positions":[{"description":"","duration":"2001 2008 7 years","duration_short":"7 years","end_date":"2008","start_date":"2001","subtitle":"White Plains City School District","title":"Teaching Assistant/Teacher"}],"url":"https://www.linkedin.com/company/white-plains-city-school-district"}]', '["Austin James, ASBC® “I\'ve gotten a chance to review Pasquale’s methodology and get to know him a bit recently. Both his passion and integrity are obvious traits and I think anyone considering using his expertise and services would be well-served!”","Michael O\'Donnell “Pasquale is a man of high integrity , who is looking out for what is best for you & your families futures.”"]']
User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to offer a variety of insurance and financial products, including college funding and retirement planning, and today the user is reaching out to the agent because they need assistance with managing costs for extended periods of care.
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### Human: Agent: ['Ryan Elwood', 'Regenerative Farmer | Permaculture Design & Garden Consultant | Communications & Business Development Consultant | Freelancer', 'Be the change!', 'Anaphora Communications', '[{"company":"Anaphora Communications","company_id":"anaphoracommunications","industry":"Public Relations and Communications","location":"Oakland, California","positions":[{"description":"Amplifying organizations that make a just and sustainable impact on the world.","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Anaphora Communications","title":"Consultant"}],"url":"https://www.linkedin.com/company/anaphoracommunications"},{"company":"The Kindness Farm","company_id":"kindness-farm","location":"Portland, Oregon, United States","positions":[{"description":"Kindness Farm is a regenerative, not for profit farm growing nourishing produce for our houseless and low-income neighbors. We use and teach sustainable farming methods to heal the land, ourselves, and our communities. We believe kindness is not only the most compassionate, but also the most practical model for the world to live by.","duration":"Feb 2021 Apr 2021 3 months","duration_short":"3 months","end_date":"Apr 2021","start_date":"Feb 2021","subtitle":"The Kindness Farm","title":"Chief Operating Officer"}],"url":"https://www.linkedin.com/company/kindness-farm"},{"company":"NASA International Space Apps Challenge","company_id":"nasa-international-space-apps-challenge","location":"Remote","positions":[{"description":"","duration":"Oct 2019 Nov 2019 2 months","duration_short":"2 months","end_date":"Nov 2019","start_date":"Oct 2019","subtitle":"NASA International Space Apps Challenge","title":"Communications Consultant"}],"url":"https://www.linkedin.com/company/nasa-international-space-apps-challenge"},{"company":"Catholic Charities of the Diocese of Santa Rosa","company_id":"catholic-charities-santa-rosa","location":"Santa Rosa/ Remote","positions":[{"description":"Catholic Charities is the North Bay’s leading nonprofit, providing over 20 programs of service to nearly 80,000 people each year including access to affordable housing, disaster recovery support, immigration services, senior services, and more. Catholic Charities welcomes people of all faiths, races, gender, or sexual orientation, and serves the entire region the Diocese of Santa Rosa touches – Sonoma, Napa, Mendocino, Lake, Humboldt, and Del Norte counties.","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Catholic Charities of the Diocese of Santa Rosa","title":"Communications Manager"}],"url":"https://www.linkedin.com/company/catholic-charities-santa-rosa"},{"company":"READ Global","company_id":"read-global","location":"San Francisco Bay Area","positions":[{"description":"READ (Rural Education and Development) Global partners with rural villages to establish community library and resource centers (READ Centers) as vehicles for social and economic transformation. READ Centers offer training programs in education, economic empowerment, technology, and women\'s empowerment. With each Center, READ also seeds a for-profit \\"sustaining enterprise\\" — a small business that generates income to fund the ongoing costs of the Center.","duration":"Nov 2017 Jul 2018 9 months","duration_short":"9 months","end_date":"Jul 2018","start_date":"Nov 2017","subtitle":"READ Global","title":"Business Development & Communications Associate"}],"url":"https://www.linkedin.com/company/read-global"},{"company":"Hustle","company_id":"hustle-texting","location":"San Francisco Bay Area","positions":[{"description":"Hustle is a new, easy-to-use mobile text messaging app that allows organizers to engage in personal 1-on-1 conversations with members and supporters around shared values. With its streamlined design, Hustle allows organizers to start and evolve authentic and meaningful conversation.","duration":"2017 2017 less than a year","duration_short":"less than a year","end_date":"2017","start_date":"2017","subtitle":"Hustle","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/hustle-texting"},{"company":"Ecosia","company_id":"ecosia","location":"Berlin Area, Germany","positions":[{"description":"Ecosia is a social business run by a small group of dedicated people. We work together to create tools that empower everyone to easily do good by planting trees. We believe our trees have the power to make this world a better place for everyone in it.","duration":"2016 2016 less than a year","duration_short":"less than a year","end_date":"2016","start_date":"2016","subtitle":"Ecosia","title":"Country Manager (USA)"}],"url":"https://www.linkedin.com/company/ecosia"},{"company":"Hack Reactor","company_id":"hack-reactor","location":"San Francisco Bay Area","positions":[{"description":"I began my work with Hack Reactor as a Marketing Associate, before promotion to Marketing Coordinator. In my time with Hack Reactor, my skills focused were on:- Email marketing- Analytics- Local PR & event coordination - Project Management- Direct response copywriting- Inbound marketing- Account management- Project management- Social Media Hack Reactor is a 12-week immersive coding school providing exceptional software engineering education, career placement services, and a lifelong network of professional peers. After 800+ hours of curriculum, students graduate as full-stack software engineers and expert-level JavaScript programmers. Boasting a 99% graduate hiring rate, Hack Reactor places alumni in mid-to-senior level positions at some of the hottest companies in tech, including Google, Salesforce & Microsoft, with an average graduate salary of $105K.","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Hack Reactor","title":"Marketing Associate/Coordinator"}],"url":"https://www.linkedin.com/company/hack-reactor"},{"company":"The Flow Show NYC","company_id":null,"location":"New York City/ Oakland","positions":[{"description":"- Producer of Flow Show NYC, a black-box theater show for flow and circus artists- Curated email/social media campaigns/copy- PR- Responsible for performer/producer interface- Crafted travel grants for performers","duration":"2010 Apr 2014 4 years","duration_short":"4 years","end_date":"Apr 2014","start_date":"2010","subtitle":"The Flow Show NYC","title":"Producer/ Marketing Associate"}],"url":""},{"company":"Tungsten Advertising","company_id":"tungsten-advertising","location":"San Francisco","positions":[{"description":"- Copywriter for full-service advertising firm- Owned all social Media copywriting- Showcased proficiencies in: overall-branding, content writing, online media creation, and video script writing.","duration":"Jan 2013 Jul 2013 7 months","duration_short":"7 months","end_date":"Jul 2013","start_date":"Jan 2013","subtitle":"Tungsten Advertising","title":"Copywriter & Social Media Marketing Associate"}],"url":"https://www.linkedin.com/company/tungsten-advertising"},{"company":"The Literary Review","company_id":null,"location":"Madison, New Jersey","positions":[{"description":"- Provided content and editorial critique review of publication submissions.- Indexed previous online and printed journals- Content creation","duration":"Jan 2009 Apr 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2011","start_date":"Jan 2009","subtitle":"The Literary Review","title":"Copy Editor"}],"url":""},{"company":"The Zoe Pagnamenta Agency","company_id":null,"location":"New York, New York","positions":[{"description":"- Reviewed and critiqued solicited and unsolicited manuscripts for possible publication- Responsible for reporting on all delivered manuscripts- Write and/or review boiler plates & publishing rights nationally and internationally- Craft pitches and plans for publishing- Provide in-depth research where necessary","duration":"Apr 2009 Sep 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2010","start_date":"Apr 2009","subtitle":"The Zoe Pagnamenta Agency","title":"Executive Assistant"}],"url":""}]', '["Stephanie Almason “I have seen Ryan work in several different capacities. Each area she has excelled and moved up quickly in her role. Her efforts in the marketing department were truly noted, and she continues to be an asset to the team. Ryan is a pleasure to work with and always helps with out of the box thinking to solve problems. ”","Valerie Ammirati “Ryan\'s creative spirit brought new life into Hack Reactor\'s marketing department - especially in terms of email & content writing. I had the pleasure of training and collaborating with Ryan during a period of major expansion for Hack Reactor, and between my needs in acquisition/retention, and the needs of our PR manager, she was a crucial member of a team spread thin. Our email, social, and community-building efforts got the attention they needed thanks to Ryan and her efforts improved engagement greatly!”"]']
User: ['Erika Batson', 'The bitterness of poor quality remains long after the sweetnessof low price is forgotten. ~ Benjamin Franklin', 'Owner at Complete Cleaning Service, Inc.', 'Complete Cleaning Service, Inc.', '[{"company":"Complete Cleaning Service, Inc.","company_id":null,"location":"Melbourne, Florida Area","positions":[{"description":"","duration":"Jun 2000 - Present 21 years 6 months","duration_short":"21 years 6 months","end_date":"Present","start_date":"Jun 2000","subtitle":"Complete Cleaning Service, Inc.","title":"Owner"}],"url":""},{"company":"Stratos Lightwave","company_id":"stratos-lightwave","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Stratos Lightwave","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/stratos-lightwave"},{"company":"EDS Group","company_id":"eds-group","location":"Sharon Hill, PA","positions":[{"description":"Lottery Machine Part Purchase and Distribution for 9 States Lottery Machine Part Purchase and Distribution for 9 States","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"EDS Group","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/eds-group"},{"company":"Blazer Financial Services","company_id":null,"location":"Brookhaven, PA","positions":[{"description":"Lending and collections. Lending and collections.","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"Blazer Financial Services","title":"Loan Officer"}],"url":""}]', '["Cathy Green “Any home owner or commercial office owner who needs their space cleaned would do well to hire Erika\'s company to do the work. She has the bull by the horns in terms of using the most up to date products and equipment and her employees are the absolute BEST in the business.”","Sean Paty “Erika provides unrivaled expertise in her field. Her desire to perform pales only to her incredible character. I hold steadfast in recommending her and her company to anyone needing her services.”"]']### Assistant: The agent's job is to provide business consulting services, and today, the user is reaching out to the agent because they need assistance in developing a sustainable and eco-friendly cleaning program for their company.
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### Human: Agent: ['Thomas Rees', 'Software Engineer with 27 years experience in Hadoop Hive ETL and map/reduce applications, free text search engines and data source ingest, parallel and distributed sytems, e-commerce applications, large C++ systems, and real-time networking and embedded systems. Experienced in Java, C/C++, Python Hadoop Ecosystem: Hive, Impala, Map/Reduce, Oozie, Sentry, Sqoop, KMS, Cloudera Manager Bash shell scripting SQL Built tools: Gradle, Ant, Maven Workflow Schedulers: Oozie, Airflow, Luigi Web servers: Tomcat, Apache HTTPD, Nginx Document Ingest: ManifoldCF, Apache Tika, ActiveMQ Source Control: Git, SVN, CVS Agile process Databases: Hive, Impala, Oracle, Netezza, Postgres, MySQL Tools: Intellij IDEA, Eclipse, Emacs In addition: Five courses in Scala', 'Sr Data Engineer at Aetna', 'Aetna, a CVS Health Company', '[{"company":"Aetna, a CVS Health Company","company_id":null,"location":"Hartford, Connecticut Area","positions":[{"description":"","duration":"Nov 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Aetna, a CVS Health Company","title":"Sr Advisor, Application Development"}],"url":""},{"company":"Evariant","company_id":"evariant","location":"Farmington, Connecticut","positions":[{"description":"1. Team lead for three person team working with consultants to port an ETL application for patient referral tracking from Netezza to Hive. Later technical lead for team with alternate consultants. 2. Developed Hive SQL scripts and several Hive UDF\'s and UDAF\'s. 3. Wrote Java map/reduce tasks and streaming map/reduce jobs using Bash scripts 4. Wrote bash scripts and Java program to ingest data into HDFS.5. Helped administer the Cloudera Hadoop clusters for this project and other projects, including role based access control and SOC compliance steps.6. Wrote Oozie, Airflow, and Luigi workflows to manage the ETL, backup, and distribution phases.7. Developed gradle build scripts","duration":"Sep 2014 Nov 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2017","start_date":"Sep 2014","subtitle":"Evariant","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/evariant"},{"company":"Chiliad Publishing","company_id":"chiliad-publishing","location":"Amherst, Massachusetts","positions":[{"description":"1. Redesigned the system that translates binary documents (PDF, etc) to HTML or text using Oracle Outside-In. Later modified the system to use Apache Tika. 2. Developed a system and API to re-score meta-search results using Discovery\'s real-time alert module (Java and C/C++). 3. Designed and developed the API and implementation of the real-time document submission and indexing system. 4. Developed the authentication API and layer used by Discovery web interface and search module. Supports LDAP and database based authentication. 5. Wrote JMX based monitoring system to monitor each component. 6. Modified all non-third-party components to use SLF4J and Logback. 7. Developed and maintained the build system in Ant, Maven, and InstallAnywhere. 8. Maintained and updated the data source ingestion and index build system. 9. Worked with team to integrate Apache ManifoldCF into the data source ingestion system.10. Updated services to use Java Service Wrapper or YAJSW. 11. Multiple projects to customize Discovery for customers or contracts. 12. Developed the Java API for the search system and the client and server side implementations. 13. Modified the batch search processing system to support unlimited size batches. 14. Maintained the previous version of the search service. 15. Ongoing support for customers (FBI and DHS) and QA.","duration":"Jul 2003 Jul 2014 11 years 1 month","duration_short":"11 years 1 month","end_date":"Jul 2014","start_date":"Jul 2003","subtitle":"Chiliad Publishing","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/chiliad-publishing"},{"company":"TrafficeLeader","company_id":null,"location":"Eugene, Oregon","positions":[{"description":"Contract development on a rules based, automatic bid manager. Designed and implemented a program to evaluate rules to bid on paid placement key words at several search engines. The program also updated and deleted bid entries at the search engines. Contract development on a rules based, automatic bid manager. Designed and implemented a program to evaluate rules to bid on paid placement key words at several search engines. The program also updated and deleted bid entries at the search engines.","duration":"May 2003 Nov 2003 7 months","duration_short":"7 months","end_date":"Nov 2003","start_date":"May 2003","subtitle":"TrafficeLeader","title":"Sr. Software Engineer"}],"url":""},{"company":"Eziba","company_id":null,"location":"North Adams, Massachusetts","positions":[{"description":"1. Gathered requirements, designed, and implemented in Java with two other engineers the new web e-commerce site and internal management tools. 1. Gathered requirements, designed, and implemented in Java with two other engineers the new web e-commerce site and internal management tools.","duration":"Mar 2003 Jun 2003 4 months","duration_short":"4 months","end_date":"Jun 2003","start_date":"Mar 2003","subtitle":"Eziba","title":"Sr. Software Engineer"}],"url":""},{"company":"Clickshare","company_id":null,"location":"Williamstown, Massachusetts","positions":[{"description":"Development on single sign-on internet purchasing system:1. Implemented billing system and servlet based billing report interface. 2. Developed batch settlement program to tally purchases and sales for each client and to generate a statement for each client. Development on single sign-on internet purchasing system:1. Implemented billing system and servlet based billing report interface. 2. Developed batch settlement program to tally purchases and sales for each client and to generate a statement for each client.","duration":"Jul 2001 Jun 2002 1 year","duration_short":"1 year","end_date":"Jun 2002","start_date":"Jul 2001","subtitle":"Clickshare","title":"Sr. Software Engineer"}],"url":""},{"company":"Chiliad Publishing","company_id":"chiliad-publishing","location":"Amherst, Massachusetts","positions":[{"description":"1. Designed and implemented in Java a web crawl server that ran multiple, independent crawls of specific web sites. 2. Developed a java servlet UI and JDBC back end to input database content. 3. Developed requirements, design, and implementation of the document submission API and system. 1. Designed and implemented in Java a web crawl server that ran multiple, independent crawls of specific web sites. 2. Developed a java servlet UI and JDBC back end to input database content. 3. Developed requirements, design, and implementation of the document submission API and system.","duration":"Jan 2000 May 2001 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2001","start_date":"Jan 2000","subtitle":"Chiliad Publishing","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/chiliad-publishing"},{"company":"Amerinex Applied Imaging","company_id":"amerinex-applied-imaging","location":"Amherst, Massachusetts","positions":[{"description":"1. Developed in C++ with a team a topology class hierarchy for the Image Understanding Environment (IUE). 2. Ported the IUE to multiple platforms. 3. Helped develop a fiber detection application. 4. Contract development in Java for Clickshare Service single sign-on web purchasing system 1. Developed in C++ with a team a topology class hierarchy for the Image Understanding Environment (IUE). 2. Ported the IUE to multiple platforms. 3. Helped develop a fiber detection application. 4. Contract development in Java for Clickshare Service single sign-on web purchasing system","duration":"May 1996 Dec 1999 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 1999","start_date":"May 1996","subtitle":"Amerinex Applied Imaging","title":"Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/amerinex-applied-imaging"},{"company":"Bolt Beranek and Newman","company_id":null,"location":"Cambridge, Massachusetts","positions":[{"description":"1. Helped developed a packet video conferencing system and IP streams gateway. 2. Developed a SCSI driver in C for a mobile, military network. 3. Developed in C for the distributed scheduling Wideband IP Satellite Network on the highly parallel MIMD BBN Butterfly computer. 1. Helped developed a packet video conferencing system and IP streams gateway. 2. Developed a SCSI driver in C for a mobile, military network. 3. Developed in C for the distributed scheduling Wideband IP Satellite Network on the highly parallel MIMD BBN Butterfly computer.","duration":"Nov 1985 Oct 1992 7 years","duration_short":"7 years","end_date":"Oct 1992","start_date":"Nov 1985","subtitle":"Bolt Beranek and Newman","title":"Developer"}],"url":""}]', '["Michael Fullmore “Thomas is a great engineer, thoughtful in his approach at solving problems. He comes into work ready to make a difference and goes the extra mile. I hope we can work together in the future. ”","Steve Bennett “Tom is one of those people striking that perfect balance of superb technical skills and an incredible personality that makes him the backbone of any engineering team. I was fortunate to work with Tom early in my career. I\'ve seen many smart people struggle over how to deal with hopelessly complicated problems, but Tom breaks each down to craft clever and sustainable solutions without missing a beat. Software under Tom\'s ownership is incredibly well maintained and easy to bring new team members onboard with. He\'s also fantastic mentor for junior developers and he stays up-to-date with modern software stacks. Finally, not only are Tom\'s software development skills well honed, but he has saved me from certain doom many times with a shell script he\'d whip up over a lunch break. Sometimes it was even complete with unit tests. Tom knows unix systems better than anyone should. Tom is a genius. I\'d count myself lucky to work with him again.”"]']
User: ['Thomas Chung', 'Highly creative and analytical-minded marketing professional with more than 13 years of experience in digital marketing, design and project management. As a member of a regional marketing team supporting both Americas and EMEA for the past 13 years in various roles. Thomas has in-depth knowledge of developing every component of integrated marketing plans (digital events, digital and print collaterals, social media, white papers, etc), event logistics and managing the completion and analysis of statistical customer data.', 'Innovative and strategic-thinker professional with 10+ years of traditional and digital marketing experience', 'Bentley Systems', '[{"company":"Bentley Systems","company_id":"bentley-systems","industry":"Computer Software","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Sep 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Bentley Systems","title":"Senior Digital Marketing Specialist"}],"url":"https://www.linkedin.com/company/bentley-systems"},{"company":"David Weekley Homes","company_id":"david-weekley-homes","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jun 2021 Aug 2021 3 months","duration_short":"3 months","end_date":"Aug 2021","start_date":"Jun 2021","subtitle":"David Weekley Homes","title":"Senior Email Marketing Coordinator"}],"url":"https://www.linkedin.com/company/david-weekley-homes"},{"company":"IHS Markit","company_id":"ihsmarkit","location":"Houston, Texas Area","positions":[{"description":"","duration":"Jun 2019 Apr 2020 11 months","duration_short":"11 months","end_date":"Apr 2020","start_date":"Jun 2019","subtitle":"IHS Markit","title":"Marketing Programs Principal"}],"url":"https://www.linkedin.com/company/ihsmarkit"},{"company":"ENGIE","company_id":"engie","location":"Houston, TX","positions":[{"description":"","duration":"Jun 2016 Jun 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2019","start_date":"Jun 2016","subtitle":"ENGIE","title":"Digital Marketing Analyst II"}],"url":"https://www.linkedin.com/company/engie"},{"company":"AVEVA","company_id":"aveva","location":null,"positions":[{"description":"","duration":"Oct 2014 Mar 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2016","start_date":"Oct 2014","subtitle":"AVEVA","title":"Marketing Specialist"},{"description":"","duration":"Feb 2011 Oct 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2014","start_date":"Feb 2011","subtitle":"AVEVA","title":"Marketing Administrator"},{"description":"","duration":"Jun 2010 Feb 2011 9 months","duration_short":"9 months","end_date":"Feb 2011","start_date":"Jun 2010","subtitle":"AVEVA","title":"Marketing Production Assistant"}],"url":"https://www.linkedin.com/company/aveva"},{"company":"Remedial Construction Services, L.P. (RECON)","company_id":"remedial-construction-services","location":"","positions":[{"description":"","duration":"Feb 2009 Jan 2010 1 year","duration_short":"1 year","end_date":"Jan 2010","start_date":"Feb 2009","subtitle":"Remedial Construction Services, L.P. (RECON)","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/remedial-construction-services"},{"company":"BMD Services, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2007 Dec 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2008","start_date":"Oct 2007","subtitle":"BMD Services, Inc.","title":"Marketing Coordinator / Lead Software Technical Support"}],"url":""},{"company":"Keller Williams Realty","company_id":"keller-williams-realty-inc","location":"","positions":[{"description":"","duration":"Jun 2007 Oct 2007 5 months","duration_short":"5 months","end_date":"Oct 2007","start_date":"Jun 2007","subtitle":"Keller Williams Realty","title":"Real Estate Marketing Specialist"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"Tsai Fong Books Inc","company_id":"tsai-fong-books-inc","location":"","positions":[{"description":"","duration":"Feb 2007 Mar 2007 2 months","duration_short":"2 months","end_date":"Mar 2007","start_date":"Feb 2007","subtitle":"Tsai Fong Books Inc","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/tsai-fong-books-inc"}]', '["Lindsey Todd “Thomas was an excellent colleague to have on our team. He was able to jump in immediately and take on multiple retention and lead generating projects across various channels. He was quickly able to established trust with both our key stakeholders and channel partners. I know he will be a greet asset to the next team he joins. ”","Chloe Bazille “Thomas is extremely reliable, efficient and manages marketing channels with great detail and attention. He adapts quickly to fast & ever-changing campaign efforts and executes webinars, marketing automation and internal communication with ease! Any company would be lucky to have him on their team!”"]']### Assistant: The agent's job is to perform market research and analysis, and today, the agent is reaching out to the user to gather statistical customer data for a comprehensive marketing plan.
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### Human: Agent: ['Amanda Wowk', 'Creative freelance writer + content strategist.', 'Freelance Writer', 'Amanda Wowk Creative', '[{"company":"Amanda Wowk Creative","company_id":null,"location":"Greater New York City Area","positions":[{"description":"• Write original and engaging content for brands’ websites, blogs, products, email marketing campaigns, and social media channels.• Manage content strategy and social media planning for global brands. • Ghostwrite copy for brands, executives, and thought leaders, including articles, blog posts, and eBooks. • Clients and bylines include The Huffington Post, The Points Guy, Hipmunk, TripIt, Summersalt, Qualtrics, SAP Concur, Delighted, Smart Horizons Career Online Education, Eddy HR, RexPay, RentCars, SAP, Elite Daily, Planted, Inc., bSmart Guide, Reward Gateway, fischerAppeIt, Inc., Westchester Integrative Health, Wegner Associates, Inc., and Cask & Barrel Club.• My data reporting has been picked up by top-tier media outlets including Travel + Leisure, CBS News, NBC News, Fortune, CNBC Make It, Forbes, AFAR, The Hill, Miami Herald, South Florida Sun Sentinel, and Las Vegas Review-Journal.","duration":"Oct 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Amanda Wowk Creative","title":"Freelance Writer"}],"url":""},{"company":"Franklin Templeton","company_id":"franklin-templeton","location":null,"positions":[{"description":"• Designed, managed, and executed organization-wide communications strategies for internal clients. • Provided communications support, including writing email marketing content and articles for a global audience of 9,000+ employees.","duration":"Mar 2016 Apr 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2017","start_date":"Mar 2016","subtitle":"Franklin Templeton","title":"Sr. Communications Consultant"},{"description":"","duration":"Feb 2014 Mar 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2016","start_date":"Feb 2014","subtitle":"Franklin Templeton Investments","title":"Sr. HR Recruiter"},{"description":"Selected from a global pool of talent for an international assignment in FTI\'s Edinburgh, UK office.","duration":"Jul 2013 Feb 2014 8 months","duration_short":"8 months","end_date":"Feb 2014","start_date":"Jul 2013","subtitle":"Franklin Templeton","title":"HR Recruiter"},{"description":"","duration":"Apr 2011 Feb 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2014","start_date":"Apr 2011","subtitle":"Franklin Templeton Investments","title":"HR Recruiter"},{"description":"","duration":"Aug 2007 Apr 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2011","start_date":"Aug 2007","subtitle":"Franklin Templeton","title":"HR Specialist"}],"url":"https://www.linkedin.com/company/franklin-templeton"}]', '["Colleen McCrum “I am so happy to have found Amanda to work with, she has been the perfect fit and exactly what my team and I were looking for! Amanda is dependable, creative, responsive, professional, and her writing is flawless. If you work with Amanda, you will be very happy with your decision.”","Angela Marie Feher “Amanda is an outstanding extension of our team and I appreciate her help more than I can articulate. She\'s quickly become my right-hand, helping with everything from content strategy and production to social media and logistics. I would highly recommend working with her! ”"]']
User: ['Alexis Harsh', 'Experienced Sales and Project Manager with a passion for client experiences.', 'Senior Account Executive at Business Impact Group', 'Business Impact Group', '[{"company":"Business Impact Group","company_id":"business-impact-group","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Business Impact Group","title":"Senior Account Executive"},{"description":"","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Business Impact Group","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/business-impact-group"},{"company":"Julia Knight","company_id":"julia-knight","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"Julia Knight","title":"Key Account Manager"}],"url":"https://www.linkedin.com/company/julia-knight"},{"company":"Posh Bridal Couture","company_id":"posh-bridal-couture","location":"Wayzata, Minnesota","positions":[{"description":"","duration":"Jun 2015 Dec 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2016","start_date":"Jun 2015","subtitle":"Posh Bridal Couture","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/posh-bridal-couture"},{"company":"Watermark Stationery","company_id":null,"location":"Wayzata, Minnesota","positions":[{"description":"I sold the business after 10 years.","duration":"2003 2014 11 years","duration_short":"11 years","end_date":"2014","start_date":"2003","subtitle":"Watermark Stationery","title":"Business Owner"}],"url":""}]', '["“I highly recommend Alexis and her store, Watermark Stationery, to all of my clients. Alexis is always up on the latest trends and is spot on with her etiquette recommendations for wedding stationery. As an event planner, I know I can send clients to her and she will present them with an invitation that fits well within their budget as well as their style preference. Watermark has a large selection of stationery design books to look through and a full range of price points, which is soo important. My clients never feel like they have to compromise style for price.”","“A consummate professional and cool under pressure I would recommend her services to anyone. I\'m also a huge fan of her beautiful store in Wayzata. The selection is well-edited and offers many unique lines that are available no where else in the Twin Cities.”"]']### Assistant: The agent's job is to provide creative freelance writing and content strategy services, and today the user is reaching out to the agent because they need assistance with designing and executing organization-wide communications strategies for their company.
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### Human: Agent: ['Shayla Larreaux', 'I have over 8 years of recruiting experience and interviewing. My company is small and in such that we can offer more for less. We assist recruiters and businesses by posting jobs to our "new\'" job board we just added. We offer professionals in the work place that have degrees, the opportunity to post their resumes as well.WE also offer workshops for businesses on the following for fess :1. Diversity, manke your company grow.2. Sexual harrassment....what it really is and is not.Our intention is to help businesses and recruiters fill open positions without the expensive cost of larger job boards while still getting quality candidates to respond to your job posts. Our intention is to be your partner in being a success in your job search or in your hiring that perfect candidate for your open positions. It is our desire to be a success at all the intentions our company is universally designed to accomplish!Specialties: A. InterviewingB. Helping recruiters and busineses in all areas byposting your jobs to our board.3. Mini Workshops for businesses', 'CEO/Owner at Professional Career Placement', 'Professional Career Placement', '[{"company":"Professional Career Placement","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Professional Career Placement","title":"Owner"}],"url":""},{"company":"Professional Career Placement","company_id":null,"location":"","positions":[{"description":"I own a small recruiting firm. We have a new job board that is launched in December 2008. Currently we are offering recruiters the opportunity to do splits with us and post their jobs.The cost for the next 3 months is $99 a month. ( If interested leave me a message her on Linkedin) Our database has degreed professionals seeking employment that is really grownig. We are excited about this new venture that will help many job seeking individuals and companies that are seeking to fill job.**If you are seeking employment, stop by and post your resume ***http://www.professionalcareerplacement.com","duration":"Jul 2006 - Present 15 years 1 month","duration_short":"15 years 1 month","end_date":"Present","start_date":"Jul 2006","subtitle":"Professional Career Placement","title":"CEO/Owner"}],"url":""},{"company":"D\'Von, Larruex and Chase","company_id":null,"location":"","positions":[{"description":"Helping business to deal is issues in the worik place and offer conflict resolution. WE also helped small businesses to work with debtors in decreasing debt before they file or to prevent filing of legal actions. Grant writing classes for small businesses and individuals.","duration":"Apr 1997 Sep 2004 7 years 6 months","duration_short":"7 years 6 months","end_date":"Sep 2004","start_date":"Apr 1997","subtitle":"D\'Von, Larruex and Chase","title":"CEO / Co-Founder"}],"url":""}]', '["“I have found Shayla to be extremely personable, friendly yet professional with a strong desire to assist you in any way possible. I appreciate her business desires and assistance in helping our organization market our company, service and positions we currently have and will continue to support her ventures in the future. I wish her all the success she deserves and strives to achieve. She has been a welcome addition to my networking and I hope for a long partnership.”","“Shayla is an excellent entrepreneur with the goal of helping others to succeed through her efforts. She gives consumers options in a time when the economy is in great peril and reaches out to the community with selfishlessness. Shayla is a pleasure to do business with because she epitomizes true corporate partnerships. She is a true trailblazer!”"]']
User: ['Jennifer Jerovsek', 'With 25 years of Technical Recruiting experience, Jennifer is committed to excellence, honesty, and integrity in all aspects of business. She values high collaboration with colleagues, clients and candidates, throughout the entire recruiting and hiring process.', 'Trusted Partner, Provider of Technical and Professional Recruiting Services', 'VERO Partners, LLC', '[{"company":"VERO Partners, LLC","company_id":"vero-partners-llc","industry":"Staffing and Recruiting","location":"Grand Rapids, Michigan, United States","positions":[{"description":"Executing full life-cycle technical recruiting services for tactical and strategic multi-level professional roles ranging from Individual Contributor to Executive responsibilities. Account Management and Value-add partnership with HR Teams and Hiring Managers, - acting as a departmental extension and external voice of the client to the market, while effectively building rapport and trust.Truly vested and interested in selling the clients\' competitive advantages, culture, and core values, to passive and active job seekers.Career coaching, consulting, and partnering with Candidates, while helping them achieve their professional goals by offering market insight, experience, and transparent beneficial action.Industry Expertise: Automotive, Automation, Consumer Electronics, Defense, Medical Device, Metals, Office Furniture, PlasticsSkillset Expertise: Engineering, Manufacturing/Operations, IT/IS, Supply Chain/MLMSr. Technical / Executive RecruiterThe Partners Alliance - national recruiting firm that has assisted more than 1,000 clients for more than 20 years, in 26 states. Industry experience includes Metals, Aluminum, Chemical, Banking, Oil and Gas, Utilities, Plastics, Medical Device, and Aerospace, with skillset expertise in Manufacturing/Operations, Engineering, Finance, and HR.","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"VERO Partners, LLC","title":"Owner / Recruiting Manager"}],"url":"https://www.linkedin.com/company/vero-partners-llc"},{"company":"Genoa Employment Solutions","company_id":"genoa-employment-solutions","location":"","positions":[{"description":"-Technical Recruiting of IT skillsets for Flex- IT division of Genoa for global large-scale clients.-Automation and Engineering Recruiting for world-class robotics customers. -Technical Recruiting of IT skillsets for Flex- IT division of Genoa for global large-scale clients.-Automation and Engineering Recruiting for world-class robotics customers.","duration":"Nov 2020 Jan 2021 3 months","duration_short":"3 months","end_date":"Jan 2021","start_date":"Nov 2020","subtitle":"Genoa Employment Solutions","title":"Account Manager / Sr. Technical Recruiter"}],"url":"https://www.linkedin.com/company/genoa-employment-solutions"},{"company":"JBL Resources","company_id":"jbl-resources","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"-Specialized in providing permanent placement and contract recruiting services across various industries such as automotive, automation, office furniture, consumer electronics, medical device-Account Director and Recruiter Development responsibilities in the following sectors:• Engineering • Manufacturing Operations• Supply Chain Management -Specialized in providing permanent placement and contract recruiting services across various industries such as automotive, automation, office furniture, consumer electronics, medical device-Account Director and Recruiter Development responsibilities in the following sectors:• Engineering • Manufacturing Operations• Supply Chain Management","duration":"Dec 2010 Dec 2018 8 years 1 month","duration_short":"8 years 1 month","end_date":"Dec 2018","start_date":"Dec 2010","subtitle":"JBL Resources","title":"Account Director / Technical Recruiter"}],"url":"https://www.linkedin.com/company/jbl-resources"},{"company":"Genoa Employment Solutions","company_id":"genoa-employment-solutions","location":"Holland, MI","positions":[{"description":"Previously named Karl Associates - currently Genoa Employment Solutions- aligned the best technologies, processes and people to ensure success in a Technical Recruiting and Account Management capacity.-full life cycle recruiting and account development in engineering, and manufacturing sectors Previously named Karl Associates - currently Genoa Employment Solutions- aligned the best technologies, processes and people to ensure success in a Technical Recruiting and Account Management capacity.-full life cycle recruiting and account development in engineering, and manufacturing sectors","duration":"2004 2009 5 years","duration_short":"5 years","end_date":"2009","start_date":"2004","subtitle":"Genoa Employment Solutions","title":"Account Manager / Technical Recruiter"}],"url":"https://www.linkedin.com/company/genoa-employment-solutions"},{"company":"Aerotek","company_id":"aerotek","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"1996 2004 8 years","duration_short":"8 years","end_date":"2004","start_date":"1996","subtitle":"Aerotek","title":"Technical Recruiter / Contracts Manager / Account Executive"}],"url":"https://www.linkedin.com/company/aerotek"}]', '["Mike Frendt “I\'ve known Jennifer for over 20 years. We worked together at Aerotek. She is very knowledgeable in Technical Recruiting and Sales. Jennifer is a fantastic business leader. She works well in both teaming and mentoring roles. Jennifer is passionate about her customers. She will go to lengths to understand the business needs and relentlessly deliver service to see her customers are successful. I would recommend Jennifer to any business looking for a partner in Staff Augmentation/Direct Hire/Contract talent needs.”","Tricia Sharpe “I had the pleasure of working with Jennifer Jerovsek for over 6 years at JBL Resources. She was an exceptional Account Manager and Recruiter, and her clients all valued and respected her knowledge and experience within highly technical sectors. Her strong interpersonal skills coupled with her extensive recruiting expertise, made her an invaluable resource at our company.”"]']### Assistant: The agent's job is to provide technical and professional recruiting services, and today, the agent is reaching out to the user because they have identified a potential match for a tactical and strategic multi-level professional role.
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### Human: Agent: ['June Cowen Sauvageau', 'June Cowen has over twenty years experience in managerial roles in human services, education and healthcare as well as a Founder and Principal in an consulting / training firm, CCMA. Former adjunct graduate faculty member at Northeastern University. June has served on serveral non profit Boards such as Greater Lawrence Family Health Center, HealthQuarters and North Shore Women in Business. An advocate and leader for the empowerment of individuals in work lives and in their community. Specialties: Adult and Organizational Learning, Advocacy', 'CEO, Northeast Independent Living Program Inc. and the Training and Learning Collaborative', 'The Northeast Independent Living Program, Inc.', '[{"company":"The Northeast Independent Living Program, Inc.","company_id":"northeastindependentlivingprogram","industry":"Individual and Family Services","location":"Lawrence, MA","positions":[{"description":"Northeast Independent Living Program (NILP) is cross disability, consumer controlled, non profit agency that provides Information and Referral, Peer Support, Individual and Systems Advocacy, and Nursing Home Transition services. We manage a Personal Care Attendant (PCA) program, Recovery Learning Community, and Deaf and hard of hearing Program. NILP also established a new Education Division, The Training and Learning Collaborative (TLC) in 2012. The education arm of the Northeast Independent Living Program, Inc is geared towards educating healthcare organizations and businesses with customized curriculum designed to increase an organizations\' disability awareness and culture competence. We provide consulting and training as a one stop resource for American Disabilities Act (ADA) compliance and disability related topics.","duration":"Apr 2008 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Apr 2008","subtitle":"The Northeast Independent Living Program, Inc.","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/northeastindependentlivingprogram"},{"company":"Massachusetts General Hospital","company_id":"massachusetts-general-hospital","location":"","positions":[{"description":"","duration":"Oct 2003 May 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2008","start_date":"Oct 2003","subtitle":"Massachusetts General Hospital","title":"Sr. Quality Management and Education Specialist"}],"url":"https://www.linkedin.com/company/massachusetts-general-hospital"},{"company":"Greater Lawrence Technical School","company_id":"greater-lawrence-technical-school","location":"","positions":[{"description":"","duration":"Jan 2001 Oct 2003 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2003","start_date":"Jan 2001","subtitle":"Greater Lawrence Technical School","title":"Grants Manager/ Community Relations"}],"url":"https://www.linkedin.com/company/greater-lawrence-technical-school"},{"company":"Cowen Career Management Assoc.","location":"","positions":[{"description":"","duration":"Oct 1994 Jan 2003 8 years 4 months","duration_short":"8 years 4 months","end_date":"Jan 2003","start_date":"Oct 1994","subtitle":"Cowen Career Management Assoc.","title":"Founder and President"}],"url":""},{"company":"Endicott College","company_id":"endicott-college","location":"Beverly, MA","positions":[{"description":"","duration":"Aug 1986 Oct 1994 8 years 3 months","duration_short":"8 years 3 months","end_date":"Oct 1994","start_date":"Aug 1986","subtitle":"Endicott College","title":"Director of Internship and Career Services"}],"url":"https://www.linkedin.com/company/endicott-college"}]', '["Scott Gordon “Amazing leader, motivator and simply just a wonderful person to work with. June always goes the extra mile and works very hard to achieve her goals.”","Dana S. “I worked for June as Interim CFO at NILP for 18+ months and found her to be a very dedicated, hard working, pleasant and extremely articulate CEO. I truly believe June can do anything she puts her mind to and wouldn\'t hesitate to recommend her for any other executive opportunities! Dana Strong Strong Consulting LLC”"]']
User: ['Melissa B.', 'Human Resource and Environmental, Health & Safety Professional positioning HR as a Business Partner for Excellence and Growth. Proven results driven record for consistent staffing and wage analysis structure adjustment to poise growth in a strategically tough manufacturing market. Manufacturing | Acquisition Adaptation | High-Growth Organizations | Employee Engagement Strategic and innovative HR Professional who translates business vision into HR initiatives that improve performance, employee engagement, employee enthusiasm, growth, sustainability, and profitability. A leader who supports the company initiatives and executives with an open minded perspective, while offering a unique appreciation that human capital is every organization’s greatest asset. A unique influencer who flourishes on tough challenges and change management opportunities.', 'Human Resources Manager', 'Lifetime Products', '[{"company":"Lifetime Products","company_id":"lifetime-products","industry":"Manufacturing","location":null,"positions":[{"description":"","duration":"Nov 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Nov 2018","subtitle":"Lifetime Products","title":"Human Resources Manager"},{"description":"","duration":"Nov 2017 Nov 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2018","start_date":"Nov 2017","subtitle":"Lifetime Products","title":"Human Resource Generalist"}],"url":"https://www.linkedin.com/company/lifetime-products"},{"company":"Masonite International","company_id":"masonitedoors","location":"Jefferson City, Tennessee","positions":[{"description":"Human Resource Manager Human Resource Manager","duration":"Oct 2011 Aug 2017 5 years 11 months","duration_short":"5 years 11 months","end_date":"Aug 2017","start_date":"Oct 2011","subtitle":"Masonite International","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/masonitedoors"},{"company":"Thirty-One Gifts","company_id":"thirty-one-gifts","location":"Knoxville, Tennessee","positions":[{"description":"Independent Party Sales Consultant Independent Party Sales Consultant","duration":"Jun 2011 May 2016 5 years","duration_short":"5 years","end_date":"May 2016","start_date":"Jun 2011","subtitle":"Thirty-One Gifts","title":"Independent Sales Consultant"}],"url":"https://www.linkedin.com/company/thirty-one-gifts"},{"company":"JELD-WEN, Inc.","company_id":"jeld-wen","location":"Knoxville, Tennessee","positions":[{"description":"Managed up to 14 company drivers & 2 office staff, all aspects of DOT regarding company fleet including but not limited to: driver qualification files, recruiting, driver logs, trip records, etc. All aspects of payroll & Human Resources for all hourly staff including new hires, employee files, recruiting, FMLA, benefits, etc. and for multiple locations. All aspects of safety including but not limited to: training, maintaining site records, OSHA Logs, worker\'s compensation claims, auto and general liablity claims. All aspects of accounts payable including, printing checks, check register, journal entries and closing month end.","duration":"Jan 1997 Dec 2010 14 years","duration_short":"14 years","end_date":"Dec 2010","start_date":"Jan 1997","subtitle":"JELD-WEN, Inc.","title":"Transportation Supervisor/HR-Payroll/Safety Coordinator"}],"url":"https://www.linkedin.com/company/jeld-wen"},{"company":"Williams Overhead Door Sales, Inc","company_id":null,"location":"Knoxville, Tennessee","positions":[{"description":"Management of office up to 3 office employees, general office decision making including but not limited to service and installation trucks, customer scheduling, data entry for service tickets, all aspects of accounts payable, payroll assistance, accounts receivable assistance, customer assistance thru counter sales and telephone. Management of office up to 3 office employees, general office decision making including but not limited to service and installation trucks, customer scheduling, data entry for service tickets, all aspects of accounts payable, payroll assistance, accounts receivable assistance, customer assistance thru counter sales and telephone.","duration":"Feb 1993 Nov 1996 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 1996","start_date":"Feb 1993","subtitle":"Williams Overhead Door Sales, Inc","title":"Office Manager"}],"url":""}]', '["Denise Carmody, ASHM “Missi Bowers is a dedicated person. She is detailed and efficient. She follows up on tasks and takes action. She\'s proactive and looks for ways to improve processes. ”","Tony McCauley, HR and Organization Development “Missi worked for me at a key plant location at Masonite. She is a consummate HR Manager. She is amazingly efficient in administering all HR processes as well as solving business problems ranging from compensation analysis, difficult recruiting challenges, employee relations, to challenging investigations. As member of the Division HR team Missi was a go to person. She often stepped up, beyond her direct assignment, to support other locations at critical moments and helped push Division or Corporate projects and special needs over the top. I highly recommend Missi for any HR Manager role. She will absolutely take any HR concerns you have off your plate! Consider it \\"handled\\". ”"]']### Assistant: The agent's job is to provide consulting and training services to increase disability awareness and culture competence in healthcare organizations, while the user is reaching out to the agent because they need assistance in strategically adapting their HR initiatives to improve performance and employee engagement in a manufacturing setting.
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### Human: Agent: ['Tyler Graham', "A solution oriented leader with over 20 years experience in project management, risk & compliance, roadmap development and forward thinking strategy. Interested in areas of fintech innovation, advancing sustainability and environmental initiatives. Skilled Communicator: Able to translate ambiguous concepts into clear objectives and share them effectively with a wide variety of stakeholders. Proven ability to build key partnerships and increase collaborative efforts that transfer knowledge and build capacity within the organization.Nonprofit Involvement: Personally and professionally an interest in building such programs. 15 years experience working with US Banks's charitable foundation, and United Way campaign helping to establish organizational structure and management framework, streamlining processes and sitting on steering committees.Compassionate Leader: A deep listener and thinker with a calm demeanor (the voice helps), hearing what is said and unsaid, drawing people out and builds consensus until real issues are resolved. Skills: Solving pain points, innovation, collaboration tools, social business, scaling programs, enterprise architecture, strategy implementation, vendor relations, social media policy and governance. Military: Arabic, counter terrorism, signal intercept, electronic warfare cryptography and Special Forces field medic.", 'Risk Compliance Manager at U.S. Bank', 'U.S. Bank', '[{"company":"U.S. Bank","company_id":"us-bank","industry":"Banking","location":null,"positions":[{"description":"As several enterprise programs matured becoming more complex and interrelated, I was promoted two grades to continue supporting business owners by translating, interpreting and cross-training business partners. Served as primary risk partner to CSR team, consulted in enterprise risk management planning process, guided policy & procedures updates, significantly increased the level of collaboration with the CRA team. Notably, I began working with the Diversity and Inclusion Council, Community Affairs, Multicultural Growth Initiative and US Bank Foundation assisting in the bank earning the title of \\"AA World\'s Most Ethical Company\\" 6 years running.- Partnered to develop the updated RFP management framework; provided strong leadership during organizational turnover of senior leadership in the CRA team- Provided strong guiding oversight to United Way program lead, resulting in new efficiencies, additional employee privacy, third party vendor compliance and great campaign results- Completed Enterprise Financial Crimes Compliance (EFCC) policy gaps analysis, resulting in improved ratings in quarterly risk assesments- Outstanding rating from the Comptroller of the Currency (OCC) for Community Reinvestment Act- Created Anti-Bribery, Anti-Corruption Gifts & Entertainment Policy; additional reviewed Red Flag ID theft training- In under a year, ran successful testing and earned approval for ACH product for The Foundation that will be used for 2020 grant campaign- Corrected meta-data elements to update records, comprising 15 existing and 13 new processes, 2 outbound transfers and 2 inbound transfers","duration":"Jan 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jan 2014","subtitle":"U.S. Bank","title":"Risk Compliance Manager"},{"description":"In this senior product management role, I brokered and nurtured key partnerships with more than 10 departments, took a leadership role in the compliance and governance of internal and external social media, exceeding target by 5% for a difficult transition of product/tool workloads.- Founded and chaired social media committee prior to employees being hired to fill the role- Lead US Book migration; expedited product enhancements 2 quarters ahead of original (TOS) schedule; managed vendor and bank resources to complete seamless migration- Established product roadmap, organized 5 group level business line proposals and severed as key contributor to 8+ social media rink assessments- Invited as charter member of IBM\'s International Social Business Adoption Council comprised of 10 Foutune 500 companies- Served as core member of enterprise and social media strategy for 45K+ users","duration":"Sep 2008 Dec 2013 5 years 4 months","duration_short":"5 years 4 months","end_date":"Dec 2013","start_date":"Sep 2008","subtitle":"US Bank","title":"Enterprise Collaboration and Social Business Lead"},{"description":"In this product management role, I evaluated USB\'s collaboration tool capabilities and existing applications, developed and delivered strategic roadmaps and supported 3 key products.- First Payment Card Industry Data Security Standard (PCI) project for the bank, created future playbook and partnered with external audit team- Evaluated USBs collaboration tool capabilities and existing applications- Guest speaker at the National Automated Clearinghouse Association (NACHA) conference","duration":"Sep 2006 Aug 2008 2 years","duration_short":"2 years","end_date":"Aug 2008","start_date":"Sep 2006","subtitle":"US Bank","title":"Project Manager"}],"url":"https://www.linkedin.com/company/us-bank"},{"company":"MONTECITO MARKETING","company_id":"montecito-marketing","location":"Santa Barbara, California Area","positions":[{"description":"Small real estate start on the leading edge of photo tours for agents at the time of inception. Still operating in the Santa Barbara market with 1,000+ active agents using the product.https://www.sbphototours.com/- Key in fostering relationships with agents, implementing design and process changes. Small real estate start on the leading edge of photo tours for agents at the time of inception. Still operating in the Santa Barbara market with 1,000+ active agents using the product.https://www.sbphototours.com/- Key in fostering relationships with agents, implementing design and process changes.","duration":"Feb 2002 Jul 2005 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jul 2005","start_date":"Feb 2002","subtitle":"MONTECITO MARKETING","title":"Operations and Product Manager"}],"url":"https://www.linkedin.com/company/montecito-marketing"}]', '["Kurt Treu “I give my highest recommendation to Tyler - having worked very closely with him in my time as an Executive Vice President at US Bank. Tyler is extremely intelligent, experienced and intuitive in the needs and execution within organizations. He has an enlightened approach in his work that is not often found - open minded, curious and insightful - a value that can have a significant and powerful impact in today\'s business environment.”","Jay Hansen “Tyler is a solid individual. A very intelligent person and a good friend. Not many could do better in business than partnering with Tyler and relying on his services for benifit. I could not recomend anyone higher than Tyler for the capeabilities he offers.”"]']
User: ['Trish Gottesman', 'Clients come to me for thoughtful, honest feedback on their marketing and administrative problems. I create solutions tailored to their goals. It’s that simple. I believe that micro-entrepreneurs and small business owners are the foundations of successful communities. In creating an open environment built on transparency, collaboration, and creativity, I help teams address their marketing and administrative challenges so they can focus on their passion. If you know you could use an extra set of hands in your marketing department, but aren’t quite sure what is missing, email me at trish@oakwayroad.com.', 'Marketing Specialist, Freelance Creative, Content Creator', 'Oak Way Associates', '[{"company":"Oak Way Associates","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"Specializing in marketing and administrative support, I provide small businesses owners the following services: • Third-Party Marketing Audit • Content Marketing • Copywriting • Print and Digital Design Services • Marketing and Administrative Support Training Specializing in marketing and administrative support, I provide small businesses owners the following services: • Third-Party Marketing Audit • Content Marketing • Copywriting • Print and Digital Design Services • Marketing and Administrative Support Training","duration":"Jun 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Oak Way Associates","title":"Owner"}],"url":""},{"company":"Harford Mutual Insurance Company","company_id":"harford-mutual-insurance-group","location":"Bel Air, Maryland","positions":[{"description":"Working closely with the Marketing Manager, I developed strategic marketing materials from conception, design, and copy creation to release and tracking. I was the POC for internal and external cross-departmental communication projects. In addition to the daily support of the Marketing Manager, I focused on the development and documentation of in-house processes and procedures as they relate to everyday activities of a growing department. I established the social media metrics and monitoring protocol for corporate accounts including initial stage development of crisis communication plan and content library.","duration":"Jul 2015 Jan 2016 7 months","duration_short":"7 months","end_date":"Jan 2016","start_date":"Jul 2015","subtitle":"Harford Mutual Insurance Company","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/harford-mutual-insurance-group"},{"company":"MacKenzie Commercial Real Estate Services, LLC","company_id":"mackenziecompanies","location":null,"positions":[{"description":"As the press contact for the MacKenzie Companies, I drove the content development initiatives of MacKenzie\'s six divisions. I provided custom marketing pieces for their content marketing strategy, analyzed social media trends, explored the latest CRM tools, expanded the CRM tools and capabilities of MacKenzie\'s Sales & Leasing Teams. These efforts included the expansion of their use of social media, research development processes and materials, and client retention best-practices. Additionally, developed customized marketing strategies for both agents and their clients, and was responsible for the analysis, creation, and publication of MacKenzie\'s 13 Quarterly Market Reports.","duration":"Apr 2011 Apr 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2015","start_date":"Apr 2011","subtitle":"MacKenzie Commercial Real Estate Services, LLC","title":"Research and Communications Director"},{"description":"In this role, I prepared marketing strategies and collateral for a team of 13 successful sales agents to grow their networks and market their capabilities. This content development included client specific sales books, customized print and digital marketing materials for properties, and data collection for direct response RFPs. In addition to providing senior level marketing support to the Downtown office, I handled the day-to-day management of the office and provided supplementary support to the acting Marketing Director.","duration":"Jun 2007 Apr 2011 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 2011","start_date":"Jun 2007","subtitle":"MacKenzie Commercial Real Estate Services, LLC","title":"Senior Marketing Specialist"}],"url":"https://www.linkedin.com/company/mackenziecompanies"},{"company":"CBRE","company_id":"cbre","location":"Newport News, VA","positions":[{"description":"I developed and facilitated the marketing strategies for a team of six successful sales agents. My responsibilities also included acting as Assistant Property Manager for a small portfolio of commercial office buildings under the supervision of the Vice President of Property Management. This work included budgeting, forecasting, negotiating contracts, and executive level client retention management practices. I developed and facilitated the marketing strategies for a team of six successful sales agents. My responsibilities also included acting as Assistant Property Manager for a small portfolio of commercial office buildings under the supervision of the Vice President of Property Management. This work included budgeting, forecasting, negotiating contracts, and executive level client retention management practices.","duration":"Apr 2006 May 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2007","start_date":"Apr 2006","subtitle":"CBRE","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/cbre"},{"company":"Cassidy & Pinkard Colliers","company_id":"cassidy-turley","location":"McLean, VA","positions":[{"description":"Provided executive level administrative and marketing support for the Tyson\'s Corner brokerage team in addition to creating and producing client specific marketing packages and proposals. Provided executive level administrative and marketing support for the Tyson\'s Corner brokerage team in addition to creating and producing client specific marketing packages and proposals.","duration":"Sep 2000 May 2004 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2004","start_date":"Sep 2000","subtitle":"Cassidy & Pinkard Colliers","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/cassidy-turley"},{"company":"Infiniti Construction","company_id":null,"location":"","positions":[{"description":"Provided executive level administrative support including project management initiatives, supplemental assistance throughout the bid process on projects ranging from $50,000 to $100,000 in revenue, and general development of all corporate marketing collateral. Provided executive level administrative support including project management initiatives, supplemental assistance throughout the bid process on projects ranging from $50,000 to $100,000 in revenue, and general development of all corporate marketing collateral.","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Infiniti Construction","title":"Administrative Assistant"}],"url":""}]', '["Gerri Leder “Trish combines marketing skills with contagious optimism. Her can-do attitude on marketing projects from the complex to the mundane makes her a welcome resource to small women-owned businesses, marketing agencies and corporate clients. Design, writing, web design, project management - Trish’s versatility is her hallmark and her positivity wins me over time and again. ”","Thomas Fidler “Trish is a true professional. She has always shown her creative skills in successfully completing her assignments, while maintaining a positive attitude. Trish has consistently demonstrated her willingness to support new initiatives, find solutions quickly, and implement new strategies. She always works well with others and has continuously taken the role of the team leader as needed.”"]']### Assistant: The agent's job is to provide marketing and administrative support to small businesses, and today the agent is reaching out to the user because they need help with their marketing and administrative challenges.
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### Human: Agent: ['David Pemberton', 'Delta Dental of Tennessee provides dental and vision plans to businesses as part of their employee benefits and directly to individuals and families who need coverage. A key part of our insurance coverage is giving our customers access to the best care through the largest network of dental and vision providers in the state and the country. Our vision is to improve the overall wellness of the people in the communities we serve through our products, advocacy, education, and philanthropy. Our mission to ensure healthy smiles is rooted in our community partnerships.', 'Sales and Strategic Partnerships at Delta Dental of Tennessee', 'Delta Dental of Tennessee', '[{"company":"Delta Dental of Tennessee","company_id":"deltadentaltn","industry":"Insurance","location":"","positions":[{"description":"● Develop revenue growth strategies● Lead sales team ● Evaluate and manage strategic partnerships ● Develop revenue growth strategies● Lead sales team ● Evaluate and manage strategic partnerships","duration":"Nov 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Delta Dental of Tennessee","title":"Sales and Strategic Partnerships"}],"url":"https://www.linkedin.com/company/deltadentaltn"},{"company":"McGriff Insurance Services","company_id":"mcgriff","location":"","positions":[{"description":"● Built business plan to achieve goals and execute through new client acquisitions● Liaison between multiple business units in Middle and East Tennessee for Regions Bank and BB&T ● Built business plan to achieve goals and execute through new client acquisitions● Liaison between multiple business units in Middle and East Tennessee for Regions Bank and BB&T","duration":"May 2017 Nov 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2019","start_date":"May 2017","subtitle":"McGriff Insurance Services","title":"Commercial Risk Consultant"}],"url":"https://www.linkedin.com/company/mcgriff"},{"company":"Marsh","company_id":"marsh","location":"Nashville, TN","positions":[{"description":"● Identify Marsh ideal prospects through personal research and effectively engage prospects using various sales techniques.● Intiate meetings to gather internal and external information including: Industry risk profile, benchmarking, clients strategic goals and objectives, market conditions reports, total cost of risk and current service information.● Identify clients/prospects risk needs and aligning Marsh\'s capabilities that will best serve the opportunity.● Engage appropriate internal industry groups and partner across the firm to support initial and ongoing sales meetings and proposals.","duration":"Apr 2013 Apr 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2017","start_date":"Apr 2013","subtitle":"Marsh","title":"Risk Advisor"}],"url":"https://www.linkedin.com/company/marsh"},{"company":"Next Generation Underwriters, Inc.","company_id":"next-generation-underwriters-inc.-&-safety-engineering-consultants-inc.","location":"Hendersonville, TN","positions":[{"description":"● Establish new relationships with local, Tennessee public officials and their boards● Ensure timetables and deliverables are met in the sales process; and ensure post-sales team provide quality service.● Act as a visible leader in designated industry and participate in industry associations, organizations and boards ● Establish new relationships with local, Tennessee public officials and their boards● Ensure timetables and deliverables are met in the sales process; and ensure post-sales team provide quality service.● Act as a visible leader in designated industry and participate in industry associations, organizations and boards","duration":"Jan 2011 Apr 2013 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2013","start_date":"Jan 2011","subtitle":"Next Generation Underwriters, Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/next-generation-underwriters-inc.-&-safety-engineering-consultants-inc."},{"company":"John Shelby Insurance","company_id":"john-shelby-insurance","location":"Goodlettsville, TN","positions":[{"description":"● Develop and maintain effective networks with the business community ● Initiate contact & secure appointments with qualified prospects and develop a positive relationship with clients/prospects. ● Develop and maintain effective networks with the business community ● Initiate contact & secure appointments with qualified prospects and develop a positive relationship with clients/prospects.","duration":"Jul 2008 Dec 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2010","start_date":"Jul 2008","subtitle":"John Shelby Insurance","title":"Agent"}],"url":"https://www.linkedin.com/company/john-shelby-insurance"}]', '["Gary Meyer “I would recommend David as an insurance advisor to anyone interested in creating a stronger P&C insurance program, with lower costs and great service. He listens and advises accordingly. He displays his professionalism through his approach to service -- he is relational, intelligent and proactive.”","Kevin Derkits, MBA “David is a pleasure to do business with. He is very competent and works hard in a timely manner to provide you with the best options for your needs whether its personal or for your business.”"]']
User: ['Olivia Randall-Kosich', 'I research policy and health services related to substance use disorders, particularly opioid use disorder.', 'Summer Associate at RAND Corporation', 'RAND Corporation', '[{"company":"RAND Corporation","company_id":"rand-corporation","industry":"Think Tanks","location":"","positions":[{"description":"","duration":"May 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"May 2021","subtitle":"RAND Corporation","title":"Summer Associate"}],"url":"https://www.linkedin.com/company/rand-corporation"},{"company":"Georgia State School of Public Health","company_id":"georgia-state-school-of-public-health","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Georgia State School of Public Health","title":"Second Century Initiative (2CI) Doctoral Fellow"}],"url":"https://www.linkedin.com/company/georgia-state-school-of-public-health"},{"company":"University of Central Florida","company_id":"university-of-central-florida","location":null,"positions":[{"description":"Advisor: Dr. Barbara Andraka-ChristouDepartment: Health Management and Informatics","duration":"May 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"May 2018","subtitle":"University of Central Florida","title":"Research Assistant"},{"description":"Advisor: Dr. Danielle AtkinsDepartment: Health Management and Informatics","duration":"Aug 2018 Aug 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2019","start_date":"Aug 2018","subtitle":"University of Central Florida","title":"Graduate Research Assistant"},{"description":"","duration":"Apr 2017 May 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2019","start_date":"Apr 2017","subtitle":"University of Central Florida","title":"President\'s Leadership Council Member"},{"description":"","duration":"Aug 2016 Aug 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2017","start_date":"Aug 2016","subtitle":"University of Central Florida","title":"Academic Mentor for Student-Athletes"},{"description":"","duration":"Nov 2015 Jan 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2017","start_date":"Nov 2015","subtitle":"University of Central Florida","title":"Orientation Leader"},{"description":"","duration":"Aug 2016 Dec 2016 5 months","duration_short":"5 months","end_date":"Dec 2016","start_date":"Aug 2016","subtitle":"University of Central Florida","title":"Teaching Assistant"},{"description":"","duration":"Aug 2015 Mar 2016 8 months","duration_short":"8 months","end_date":"Mar 2016","start_date":"Aug 2015","subtitle":"University of Central Florida","title":"Study Abroad Peer Advisor"}],"url":"https://www.linkedin.com/company/university-of-central-florida"},{"company":"Global Brigades, Inc.","company_id":"global-brigades-inc","location":null,"positions":[{"description":"• Led 3 pilot research studies with surveys, discussion groups and UTI testing to establish efficacy of reusable menstrual pad program for women in Nicaragua and Honduras","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"Global Brigades, Inc.","title":"Student Researcher"},{"description":"• Supervise and advise leadership teams of 6 Global Brigades student organizations• Establish 4 new Global Brigades student organizations at UCF and 1 at UF• Execute the first Student Leadership Conference at UCF for 47 attendees","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"Global Brigades, Inc.","title":"Campus Chairperson"},{"description":"• Executed meetings on a weekly basis for undergraduate pre-health students• Planned and fundraised 7-day medical mission trip (Nicaragua, 31 students, $47,744)","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Global Brigades, Inc.","title":"Medical Chapter President"},{"description":"• Recruited 15 volunteers for 2015 Honduras medical trip during chapter’s founding year• Implemented new marketing strategy, which increased recruitment by 53% for 2016 trip","duration":"Dec 2014 May 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2016","start_date":"Dec 2014","subtitle":"Global Brigades, Inc.","title":"Medical Chapter Marketing Director"}],"url":"https://www.linkedin.com/company/global-brigades-inc"},{"company":"Central Florida Health","company_id":"central-florida-health-alliance","location":"Leesburg, FL","positions":[{"description":"• Report to CEO & President, Don Henderson• Execute process improvement project on Emergency Department Door to Provider Time to earn Lean Six Sigma Green Belt certification• Implement process improvement project on Hospital Acquired Pressure Ulcers to earn Lean Six Sigma Black Belt certification • Report to CEO & President, Don Henderson• Execute process improvement project on Emergency Department Door to Provider Time to earn Lean Six Sigma Green Belt certification• Implement process improvement project on Hospital Acquired Pressure Ulcers to earn Lean Six Sigma Black Belt certification","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Central Florida Health","title":"Administrative Intern"}],"url":"https://www.linkedin.com/company/central-florida-health-alliance"},{"company":"Florida Hospital","company_id":"florida-hospital","location":"Orlando, Florida Area","positions":[{"description":"• Draft print and online communications to promote company brand, image, and values• Author 4 articles published in the national Sling Makers Magazine• Create storyboard for company-wide marketing video • Draft print and online communications to promote company brand, image, and values• Author 4 articles published in the national Sling Makers Magazine• Create storyboard for company-wide marketing video","duration":"Sep 2017 Jan 2018 5 months","duration_short":"5 months","end_date":"Jan 2018","start_date":"Sep 2017","subtitle":"Florida Hospital","title":"Intern"}],"url":"https://www.linkedin.com/company/florida-hospital"}]', '["Arnaldo Perez-Negron “Few people today go from words to actions and results as quickly and effectively as Olivia. I have had the pleasure of knowing Olivia for almost four years since she started as Director of Marketing of Global Brigades’ Medical Chapter at the University of Central Florida while I was Campus Chairperson. A year after, she was voted president of the organization and for the past two years she has been the Campus Chairperson, overlooking the Executive Boards of three different chapters. I was really amazed when Olivia successfully helped start two new chapters at the university and is currently helping start more. Her attention to detail and ability to execute on time and in an organized manner has always impressed me. Olivia is not only a great leader but she is also a great mentor, someone who not only identifies the strengths of others for good use but that also stands by their side and helps them solve any problems to be tackled. I have seen her methods of bringing leaders together and keep them motivated to reach the goals established. I am more than convinced that Olivia is equipped with the drive and dedication to bring out the best in others and excel on any project she works on. Any organization would be more efficient and organized with her as a member and even more as a leader.”","Claire Pagán, M.S. “Olivia is truly one in a million! Her work ethic is absolutely amazing. While she worked at Florida Hospital she produced numerous articles for nationally published magazines, managed our social media platforms and executed a promotional video for our wellness programs from start to finish including script, creative direction and having a feature role in it herself. This new just a few is the areas she excelled in as the list is too many to name! She never ceased to amaze me! Olivia, regardless of who she is working for or with has proven herself to be a amazing asset wherever she goes. Working with her has truly been a joy.”"]']### Assistant: The agent's job is to lead sales team, evaluate and manage strategic partnerships, and develop revenue growth strategies for Delta Dental of Tennessee. Today, the user is reaching out to the agent because they need to inquire about dental and vision coverage options for their research organization.
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### Human: Agent: ['Dan Everett - The Techno Optimist', "I'm The Techno Optimist. While humanity faces many challenges, I believe technology like data, analytics, AI, cloud, and automation can be used to make the world a better place. My passion is helping people orient their understanding, use, and value measurement of technology, around a human centered perspective, and showcasing how technology enables and empowers peoples’ ingenuity, creativity, and collaboration to address both business and larger societal issues. Areas I might be able to help you with Creating a data and analytics strategy that is linked to business value and societal outcomes Understanding how neuropsychology impacts organizational readiness and execution Communicating the value of technology with a wide range of audiences Specialties and Interests: Data Strategy, Data Governance, Data Privacy, Master Data Management, Cloud Data Warehousing and Data Lakes, iPaaS and Hybrid Integration Platforms, AI/Machine Learning, Business Intelligence, Performance Management, Enterprise Architecture, Business Process Management, Robotic Process Automation, and Internet of Things (IoT). Neuroscience, change management, organizational psychology. And the role they play in Business and Societal Transformation.", 'Let’s Create A Better World With Technology', 'Informatica', '[{"company":"Informatica","company_id":"informatica","industry":"Software Development","location":"","positions":[{"description":"","duration":"Sep 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2018","subtitle":"Informatica","title":"Vice President Product and Solution Marketing - MDM, Data Quality, Governance, & Privacy"}],"url":"https://www.linkedin.com/company/informatica"},{"company":"SAP","company_id":"sap","location":null,"positions":[{"description":"•Analyze analytics, information management and big data markets to create compelling competitive positioning and unique business value messaging.•Develop a broad spectrum of tools and materials targeted at diverse audiences such as existing customers, new prospects, sales people, services organization, partners, industry analysts and trade press to increase market awareness, demand generation, and revenue growth. •Work collaboratively with key personnel across departments to ensure successful completion of tasks and responsibilities with areas of involvement including Market Requirements, Product Release and Launch, Collateral and Web Site Content, Lead Generation, PR and Analysts Relations, Competitive Intelligence, Branding and Pricing, Demo Development and Events Planning.•Provide thought leadership by evangelizing SAP’s vision and product direction to key customers, analysts and the media via briefings, interviews, and event participation.","duration":"Apr 2012 Sep 2018 6 years 6 months","duration_short":"6 years 6 months","end_date":"Sep 2018","start_date":"Apr 2012","subtitle":"SAP","title":"Senior Director of Marketing Enterprise Information Management"},{"description":"Solution marketing for SAP\'s Analytics, and Governance Risk and Control solutions for the mid-market.* Market and competitive analysis* Messaging and Positioning* Content development* Partner engagement and enablement","duration":"Sep 2008 Apr 2012 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2012","start_date":"Sep 2008","subtitle":"SAP","title":"Director of Marketing Small and Midsize Enterprises"}],"url":"https://www.linkedin.com/company/sap"},{"company":"Sole Proprietor","location":"","positions":[{"description":"Assist clients with;•Market Development Strategy•Positioning and Messaging•Marketing Communications Planning•Field Engagement Strategy and Planning•Development Of Marketing Content Assist clients with;•Market Development Strategy•Positioning and Messaging•Marketing Communications Planning•Field Engagement Strategy and Planning•Development Of Marketing Content","duration":"Mar 2007 Sep 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2008","start_date":"Mar 2007","subtitle":"Sole Proprietor","title":"Independent Marketing Consultant"}],"url":""},{"company":"Ventana Research","company_id":"ventana-research","location":"","positions":[{"description":"•Conduct research on how business intelligence and data management technology impacts the people, processes and information involved in managing business performance.•Write research notes on market trends and best practices for using business intelligence and data management technology to improve the efficiency and effectiveness of performance management initiatives. •Advise clients on evaluation criteria, deployment and administration best practices, and metrics and processes to measure business value of business intelligence and data management technology investments.","duration":"Apr 2006 Feb 2007 11 months","duration_short":"11 months","end_date":"Feb 2007","start_date":"Apr 2006","subtitle":"Ventana Research","title":"Research Director"}],"url":"https://www.linkedin.com/company/ventana-research"},{"company":"Hyperion Solutions","company_id":"hyperion-solutions","location":"","positions":[{"description":"•Develop sales tools, marketing materials and programs designed to shorten sales cycles and increase win rates.•Build product demonstrations that highlighted competitive advantages and their corresponding business value. •Work collaboratively with key personnel across departments to ensure successful completion of tasks and responsibilities •Develop sales tools, marketing materials and programs designed to shorten sales cycles and increase win rates.•Build product demonstrations that highlighted competitive advantages and their corresponding business value. •Work collaboratively with key personnel across departments to ensure successful completion of tasks and responsibilities","duration":"Jun 1999 Mar 2006 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2006","start_date":"Jun 1999","subtitle":"Hyperion Solutions","title":"Senior Product Marketing Manager"}],"url":"https://www.linkedin.com/company/hyperion-solutions"},{"company":"Platinum Technology","company_id":"platinum-technology","location":"","positions":[{"description":"• Presenting data warehousing, database management, and systems management software at client sites, trade shows, and analyst meetings. • Evaluating the strengths and weaknesses of competitive products to best position Platinum’s products in the marketplace. • Post sales installation and training of Platinum’s products on HP-UX, Sun Solaris, AIX, and Windows NT platforms. • Presenting data warehousing, database management, and systems management software at client sites, trade shows, and analyst meetings. • Evaluating the strengths and weaknesses of competitive products to best position Platinum’s products in the marketplace. • Post sales installation and training of Platinum’s products on HP-UX, Sun Solaris, AIX, and Windows NT platforms.","duration":"May 1997 Jun 1999 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 1999","start_date":"May 1997","subtitle":"Platinum Technology","title":"Product Specialist"}],"url":"https://www.linkedin.com/company/platinum-technology"}]', '["Maria C Villar “I\'ve had the pleasure to work with Dan while he was at SAP. As SAP\'s chief data officer I frequently represented SAP at customer marketing events for which Dan was responsible . Dan was always responsive, insightful and well respected by internal and external colleagues alike. He will be missed at SAP ”","John Cardaris “Dan and I worked together on the Enterprise Information Management team at SAP marketing various products from the portfolio. Dan is one of the most knowledgeable marketers I know both within core marketing skillsets as well as within the information management space. We traveled to multiple events together and he taught me first hand how to execute and deliver. In addition to working together, Dan has and continues to mentor me on a regular basis advising in marketing strategy and the fundamentals of information management. It was a pleasure working side by side together, your new team is lucky to have you! ”"]']
User: ['Daphne Brown', 'A fearless solution finder', 'Customer Focused Leader | Solution Seeker | Nimble Innovator', 'Convercent by OneTrust', '[{"company":"Convercent by OneTrust","company_id":"convercent","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Convercent by OneTrust","title":"Senior Manager, Business Systems"},{"description":"","duration":"Jan 2021 Jul 2021 7 months","duration_short":"7 months","end_date":"Jul 2021","start_date":"Jan 2021","subtitle":"Convercent","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/convercent"},{"company":"ServiceSource","company_id":"servicesource","location":null,"positions":[{"description":"","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"ServiceSource","title":"Global Customer Business Intelligence Manager (VMware)"},{"description":"","duration":"Nov 2018 Dec 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2019","start_date":"Nov 2018","subtitle":"ServiceSource","title":"Sales Operations Manager (VMware)"}],"url":"https://www.linkedin.com/company/servicesource"},{"company":"FoxGlove Group LLC","company_id":null,"location":"Greater Denver Area","positions":[{"description":"","duration":"Nov 2017 Nov 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2018","start_date":"Nov 2017","subtitle":"FoxGlove Group LLC","title":"Business Consultant"}],"url":""},{"company":"RuMe, Inc.","company_id":"rume-inc.","location":null,"positions":[{"description":"","duration":"Jan 2017 Nov 2017 11 months","duration_short":"11 months","end_date":"Nov 2017","start_date":"Jan 2017","subtitle":"RuMe, Inc.","title":"Director of Sales Operations"},{"description":"","duration":"Dec 2014 Dec 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2016","start_date":"Dec 2014","subtitle":"RuMe, Inc.","title":"Project Team Manager/ Sr. Project Manager"}],"url":"https://www.linkedin.com/company/rume-inc."},{"company":"HomeSphere, Inc.","company_id":"homesphere","location":"","positions":[{"description":"","duration":"Apr 2012 Sep 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2014","start_date":"Apr 2012","subtitle":"HomeSphere, Inc.","title":"National Account/ Sales Coordinator"}],"url":"https://www.linkedin.com/company/homesphere"},{"company":"Karcher North America","company_id":"k-rcher-north-america","location":"","positions":[{"description":"","duration":"Jun 2010 Jan 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2012","start_date":"Jun 2010","subtitle":"Karcher North America","title":"Inside Sales"}],"url":"https://www.linkedin.com/company/k-rcher-north-america"},{"company":"APL","company_id":"apl","location":"","positions":[{"description":"","duration":"Jan 2007 Dec 2009 3 years","duration_short":"3 years","end_date":"Dec 2009","start_date":"Jan 2007","subtitle":"APL","title":"Technical Sales Support Representative"}],"url":"https://www.linkedin.com/company/apl"}]', '["Stacey Warren “Working with Daphne was always a great experience. I worked with Daphne on several projects at HomeSphere. She has a passion for outstanding customer service and we worked together to provide technical solutions that surpassed customer expectations. She is very thorough, taking all aspects of the customer experience into consideration. In her role, she had to work with many customers to roll out new technical solutions. Daphne used highly effective and creative training techniques to delivering these solutions. I was particularly impressed with her patience with customers while working through the technical adoption. And her smile around the office was always appreciated! Any team would be lucky to have Daphne as a project manager. ”","Kyra Kindon “Daphne was a valuable asset to me personally as a technical sales support representative at APL. Daphne is a customer focused individual. She diligently worked to identify and satisfy customer needs. Daphne was a team player who was always eager to take on responsibility and accountability in order to make a positive contribution to the team. She had the ability to multi-task using a broad set of resources to accomplish her goals. It was a pleasure to work with Daphne at APL.”"]']### Assistant: The agent's job is to assist clients in developing marketing strategies and communications plans, and today they are reaching out to the user to discuss potential collaboration on a new project.
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### Human: Agent: ['Tyler Clair Smith', "Writing horror screenplays has taught me way more about brand messaging than reading a book ever did. As the lead writer for an industry-leading SaaS tech company, I help customers see how our products help them conquer their biggest problems. Sure, our customers may not be battling ghosts and demons. But ultimately, selling a product is just like writing a screenplay: it's storytelling. HUMBLE BRAG SIDEBAR: Speaking of ghosts and demons, my first produced screenplay, Mammon, stars Taye Diggs and Michael Madsen. Watch for it in late 2021. (Please tell my parents that all that time I wasted on comic books and watching Alien on repeat finally paid off.) BACK TO SERIOUS BUSINESS TALK: As a creative director, I bridge the gap between strategy and creative, pushing a team of designers, writers, and filmmakers to solve business problems by unleashing their creativity. The result is some pretty incredible work you can view on my portfolio at TylerClairSmith.com. I've been writing in some professional capacity for the last ten years, first in newspapers and radio, and, for the last seven years, in marketing. I've crafted the messaging for a half dozen product launches that collectively drove over half a billion dollars in revenue. Most recently, I've worked in the highly competitive faith-based market.Sounds pious, I know. But it's actually a $1 Trillion (with a T) market. This niche audience contains a mind-boggling number of sub-niches. The nuances of belief and attitude within those factions has forced me to develop strong research skills that I bring to my freelance work in the real estate, travel, outdoor industry, tech, self-publishing, and other verticals. I'd love to chat with you about marketing, storytelling, and great cocktails. Send me a message and we'll set up some time! TylerClairSmith.com", 'Screenwriter | Creative Director | Copywriter', 'Faithlife', '[{"company":"Faithlife","company_id":"faithlife","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Feb 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Faithlife","title":"Associate Creative Director"},{"description":"","duration":"Aug 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Aug 2014","subtitle":"Faithlife","title":"Lead Copywriter"}],"url":"https://www.linkedin.com/company/faithlife"},{"company":"Tyler Smith Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2005 - Present 16 years 6 months","duration_short":"16 years 6 months","end_date":"Present","start_date":"Jun 2005","subtitle":"Tyler Smith Consulting","title":"Freelance Writer"}],"url":""},{"company":"Telegraph Herald","company_id":"telegraph-herald","location":"Dubuque, Iowa Area","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Telegraph Herald","title":"Columnist"}],"url":"https://www.linkedin.com/company/telegraph-herald"},{"company":"Emmaus Correspondence School","company_id":"emmaus-correspondence-school","location":"Dubuque, Iowa Area","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Emmaus Correspondence School","title":"Editor, Producer, and Host of “Word to the World”"}],"url":"https://www.linkedin.com/company/emmaus-correspondence-school"}]', '["Fred Sprinkle “Tyler is a powerful communicator, an idea machine, and a master craftsman of the written word. I had the privilege of working with Tyler on countless projects and can only give him the highest recommendation.”","LinkedIn User “Tyler Smith is simply a fantastic member to have on the team. Having worked with him on writing projects ranging from creative to technical, I wouldn’t hesitate for a moment to put him back on my team if the opportunity presented itself. His creativity, yet strict adherence to timeless writing principles, make him an invaluable asset for collaborative team projects. His disposition inspires the people he interacts with while instilling a general sense of joy. His ability to deconstruct complex ideas and build logical arguments are simply incredible and serve as testimony to his outstanding analysis skill. While Tyler has developed his own distinctive literary voice, he also possesses the unique ability to preserver author’s voice through the editorial process. This combination of personal style and voice preservation is a rare gift and a difficult combination to find in a writer today. ”"]']
User: ['Amanda Stanley Gendron, BSN, RN.', 'Experienced Oncology Nurse with a demonstrated history of working in the hospital & health care industry. Skilled in acute care for med/surg oncology patients.', 'Same Day Surgery Nurse at HCA Healthcare', 'HCA Healthcare', '[{"company":"HCA Healthcare","company_id":"hca","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"HCA Healthcare","title":"Same Day Surgery Nurse"},{"description":"","duration":"Aug 2018 Jul 2021 3 years","duration_short":"3 years","end_date":"Jul 2021","start_date":"Aug 2018","subtitle":"HCA Healthcare","title":"Registered Nurse Oncology"},{"description":"","duration":"Apr 2015 Aug 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2018","start_date":"Apr 2015","subtitle":"HCA Healthcare","title":"Patient Care Technician"}],"url":"https://www.linkedin.com/company/hca"},{"company":"Richmond Ford","company_id":"richmond-ford-lincoln","location":"Richmond, Virginia Area","positions":[{"description":"• Greeting customers and responsible for answering and dispersing phone calls• Recommend potential products or services to management by collecting customer information and analyzing customer needs.• Managing customer scheduling• Customer interaction to determine complain/issue with vehicle to provide proper information to service technician• Maintains customer records by updating account information and creating/finalizing job tickets• Attracts potential customers by answering product and service questions; suggesting information about other products and","duration":"Aug 2013 Mar 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2015","start_date":"Aug 2013","subtitle":"Richmond Ford","title":"Customer Service Advisor"}],"url":"https://www.linkedin.com/company/richmond-ford-lincoln"}]', '["“Excellent at calming impatient customers requiring service on their cars. Excellent at explaining the process and diverting anger.”","“Amanda Stanley took my freshman orientation course at ECPI. While in my class, she acted with maturity, she possessed good emotional intelligence (EI) skills, and she exhibited a strong work ethic. Assuming that Stanley continues to display these traits, she will excel in her future career endeavors. During her tenure in my class, Stanley acted with maturity in all instances. She turned all of her work in on time without complaint. More importantly, she treated her classmates with respect and dignity. She can utilize this skill to help her deal successfully with troublesome patients, as well as with stressful situations at her job. Stanley also possesses excellent EI skills. She is especially good at empathizing with the needs of others and at analyzing her own reactions to issues. As a result of these traits, she is capable of working with a wide variety of different personality types. She can leverage her skills to help her connect with patients (and their caregivers) and to work alongside a diverse array of people. Perhaps most importantly, Stanley has an excellent work ethic. In her freshman orientation class, the student gave 110 percent. In one case, she spent hours reworking an assignment until she perfected it. It is this trait, more than any of the others, which will help Stanley to succeed both in life and in her career. In conclusion, Stanley possesses key soft skills that every manager desires. They include a mature personality, good EI skills, and a strong work ethic. She can utilize these traits to help her succeed in the workplace. ”"]']### Assistant: The agent's job is to bridge the gap between strategy and creativity in marketing, and today, they are reaching out to the user, an experienced oncology nurse, because they need assistance in crafting a compelling and informative healthcare campaign.
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### Human: Agent: ['Jackie Mai', 'As a first-generation college student at The Ohio State University with Honors and Scholars Distinctions, I challenge myself to work above and beyond by being a leader in my community and staying out of my comfort zone. With an open mind and a positive attitude, I accomplish any and all things that I set my mind to. I break limits and move forward, by any means.', 'Assurance Intern at EY', 'EY', '[{"company":"EY","company_id":"ernstandyoung","industry":"Accounting","location":"Columbus, Ohio","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"EY","title":"Assurance Intern"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"Asian Business Student Association at Ohio State","company_id":"asian-business-student-association-at-ohio-state","location":null,"positions":[{"description":"• Develop the main vision and goals for the organization, plan the focus of 32 ABSA meetings, and oversee the annual business trip with a budget of $4,000• Provide motivation and support to the entire executive board as well as to over 50 general body members• Handle collaboration with other student organizations across campus to promote cultural diversity and to strengthen Asian representation in business","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Asian Business Student Association at Ohio State","title":"President"},{"description":"• Oversaw the entire student organization including the ABSA Executive Board and over 50 general body members• Brought in three guest speakers for general body meetings to discuss the business world with an emphasis on Asian representation, and managed ABSA in place of the President over the course of the school year• Attended monthly Council of President meetings to represent ABSA and to vote on funding","duration":"May 2020 Apr 2021 1 year","duration_short":"1 year","end_date":"Apr 2021","start_date":"May 2020","subtitle":"Asian Business Student Association at Ohio State","title":"Vice President"},{"description":"• Created the official ABSA website (www.osuabsa.com) and managed the ABSA Instagram account with a goal of exceeding 1,000 followers by the end of Spring 2020• Actively participated in various workshops about professional opportunities for Asians with companies like EY, BDO, Accenture, Cardinal Health, and KeyBank• Engaged with students of various ethnicities and recruited prospective members into the organization","duration":"Aug 2018 Apr 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2020","start_date":"Aug 2018","subtitle":"Asian Business Student Association at Ohio State","title":"Ambassador"}],"url":"https://www.linkedin.com/company/asian-business-student-association-at-ohio-state"},{"company":"Fisher Citizenship Program","company_id":"fisher-citizenship-program","location":null,"positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Fisher Citizenship Program","title":"EVP of Internal Operations"},{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Fisher Citizenship Program","title":"VP of Internal Operations"}],"url":"https://www.linkedin.com/company/fisher-citizenship-program"},{"company":"Global Recovery Group, LLC","company_id":"global-recovery-group-llc","location":"Columbus, Ohio","positions":[{"description":"• Designed a Work Operating System which allows project managers to automate manual tasks and seamlessly collaborate with team members • Pursued recovery on accounts receivable on an international platform, representing clients such as the U.S. EXIM Bank and the People\'s Insurance Company of China• Performed close-out searches for eight inactive cases and presented the justification for close-out to the Internal Credit Committee • Conducted forward-looking research projects for new company ventures and facilitated the closing of an acquisition valued over $1 million","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"Global Recovery Group, LLC","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/global-recovery-group-llc"},{"company":"Axiom Tool Group, Inc.","company_id":"axiom-tool-group","location":"Westerville, Ohio","positions":[{"description":"• Created an export strategic plan over the duration of the Spring 2020 semester with goals to increase export sales, identify new markets, and streamline current export processes and procedures• Explored topics of global market analysis, compliance, trade finance, and logistics to prepare a viable export strategic plan which encompassed more than 100 total hours of market research• Led a five-person team of consultants consisting of students from three different universities to organize our research findings, and to consolidate our data into a final proposal as part of the Ohio Export Internship Program","duration":"Jan 2020 Apr 2020 4 months","duration_short":"4 months","end_date":"Apr 2020","start_date":"Jan 2020","subtitle":"Axiom Tool Group, Inc.","title":"OEIP Lead Consultant"}],"url":"https://www.linkedin.com/company/axiom-tool-group"}]', '["“I am confident Jackie will be successful with whatever he chooses to pursue. He is incredibly bright and is very relatable. I enjoyed my time working with him and wish him much success in the future.”","“Jackie is an outstanding young man. He is one of the most brilliant and social people I have ever met. His tenacity in the workplace and and ability to adapt to challenging situations has continually impressed me. Jackie will be a very successful man one day and I am looking forward to following his continued growth. ”"]']
User: ['Trish Alburg', 'Experienced Accountant with a demonstrated history of working and excelling in various types industries. Skilled in Sage Products, ERP systems, Cash Flow, Internal Audit, Fixed Assets, and Financial Reporting. Strong professional with an Accounting BA focused in Accounting and Business/Management from City University of New York-Herbert H. Lehman College.', 'Salaried Professional - Accounting at Raritan', 'Robert Half', '[{"company":"Robert Half","company_id":"robert-half-international","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Robert Half","title":"Salaried Professional- Accounting (Raritan)"},{"description":"","duration":"Aug 2021 Mar 2022 8 months","duration_short":"8 months","end_date":"Mar 2022","start_date":"Aug 2021","subtitle":"Robert Half","title":"Salaried Professional - Accounting (Rutgers)"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Synchronoss Technologies","company_id":"synchronoss-technologies","location":"","positions":[{"description":"","duration":"Sep 2019 Aug 2021 2 years","duration_short":"2 years","end_date":"Aug 2021","start_date":"Sep 2019","subtitle":"Synchronoss Technologies","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/synchronoss-technologies"},{"company":"Hamon Corporation","company_id":"hamon-corporation","location":"","positions":[{"description":"","duration":"Feb 2019 Sep 2019 8 months","duration_short":"8 months","end_date":"Sep 2019","start_date":"Feb 2019","subtitle":"Hamon Corporation","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/hamon-corporation"},{"company":"Robert Half","company_id":"robert-half-international","location":"Belle Mead, New Jersey","positions":[{"description":"","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"Robert Half","title":"Senior Accountant (Contracted)"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Herbruck\'s Poultry Ranch","company_id":"herbruck%27s-poultry-ranch","location":"Saranac, Michigan","positions":[{"description":"","duration":"Nov 2017 Aug 2018 10 months","duration_short":"10 months","end_date":"Aug 2018","start_date":"Nov 2017","subtitle":"Herbruck\'s Poultry Ranch","title":"General Ledger Accountant (Michigan)"}],"url":"https://www.linkedin.com/company/herbruck%27s-poultry-ranch"},{"company":"SageNet","company_id":"sagenet","location":"Tulsa, Oklahoma Area","positions":[{"description":"","duration":"Mar 2016 May 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2017","start_date":"Mar 2016","subtitle":"SageNet","title":"Financial Accountant (Oklahoma)"}],"url":"https://www.linkedin.com/company/sagenet"},{"company":"Bank of Oklahoma","company_id":"bank-of-oklahoma","location":"","positions":[{"description":"","duration":"Oct 2015 Feb 2016 5 months","duration_short":"5 months","end_date":"Feb 2016","start_date":"Oct 2015","subtitle":"Bank of Oklahoma","title":"Customer Due Diligence Analyst (Oklahoma)"}],"url":"https://www.linkedin.com/company/bank-of-oklahoma"},{"company":"iconectiv","company_id":"iconectiv","location":"","positions":[{"description":"","duration":"May 2014 Jul 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2015","start_date":"May 2014","subtitle":"iconectiv","title":"Associate AP Manager"}],"url":"https://www.linkedin.com/company/iconectiv"},{"company":"Parker Interior Plantscape Inc","company_id":"parkerplants","location":"","positions":[{"description":"","duration":"Jan 2013 May 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2014","start_date":"Jan 2013","subtitle":"Parker Interior Plantscape Inc","title":"Accounts Recievable/Billing"}],"url":"https://www.linkedin.com/company/parkerplants"},{"company":"Kitchen Expo","company_id":"kitchen-expo","location":"","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Kitchen Expo","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/kitchen-expo"},{"company":"Mascott Corporation","company_id":"mascott-corporation","location":"Hillside, New Jersey","positions":[{"description":"","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Mascott Corporation","title":"AP Consultant (Contracted)"}],"url":"https://www.linkedin.com/company/mascott-corporation"},{"company":"Enpower Corp","company_id":"enpower-corp","location":"","positions":[{"description":"","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Enpower Corp","title":"Accountant (DE-NJ-KS-OK States)"}],"url":"https://www.linkedin.com/company/enpower-corp"},{"company":"BNY Mellon","company_id":"bny-mellon","location":"Wilmington, Delaware","positions":[{"description":"","duration":"Apr 2007 Mar 2008 1 year","duration_short":"1 year","end_date":"Mar 2008","start_date":"Apr 2007","subtitle":"BNY Mellon","title":"Investment Accountant"}],"url":"https://www.linkedin.com/company/bny-mellon"},{"company":"Brennan, Beer, Gorman Architects","company_id":null,"location":"manhattan, ny","positions":[{"description":"","duration":"Oct 2005 Nov 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2006","start_date":"Oct 2005","subtitle":"Brennan, Beer, Gorman Architects","title":"Accountant"}],"url":""}]', '["Ciarfello D “Trish joined our Company in May of 2014. She held a position of associate manager within our accounting operations organization. She performed various operational tasks, including the management of our Accounts Payable group. Within her scope of responsibilities she analyzed/prepared monthly account attestations and reconciliations. Ensuring that the proper General Ledger account balances where reconciled on a quarterly basis for review by our audit team. In addition to her normal daily responsibilities she prepared accounting procedures and policies to be utilized within the accounting operations group and employee base. Trish was an excellent co-worker who always excelled in all areas that she got involved in. If i had the chance to work with her again it would be a pleasure. ”","John White “Trish joined us in a temporary position while we were transitioning having just hired a new senior controller. Her diligent work ethic and attention to detail have allowed us to quickly catch back up during our personnel transition. She has been instrumental in a variety of accounting functions in supporting our 13 locations, utlilizing all of our system based applications, Navision, Maxxvault as well as Menulink and Aloha. Unfortunately we do not have a permanent position available after hiring the senior controller, as Trish has by far exceeded our expectations and proven herself to be a valuable asset to our organization.”"]']### Assistant: The agent's job is to work as an Assurance Intern at EY. Today, the user is reaching out to the agent because they need assistance with financial reporting and internal audit for their accounting position at Raritan.
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### Human: Agent: ['Lori Vaccaro', 'Strong work integrity, moral compass, bible-based student & professional. Faith strengthening vision & ability to oversee 3-5 year master plans. Artistic expression through open door mindset. Adaptability in progressive change, forward-thinking, & succession planning. Collaborative extensions through grid presentation, people & spiritual assignments. Genre-specific intelligence with an emphasis on understanding and education through application. Branding, positioning & loyalty in completing assignments.', 'Brand Ambassador at JW Clothing, MCC, & TAMPA SHARKS', 'JW Clothing, MCC, & TAMPA SHARKS', '[{"company":"JW Clothing, MCC, & TAMPA SHARKS","company_id":null,"location":"Tampa, Florida, United States","positions":[{"description":"Fashion & Brand Designer, Infrastructure Implementation, Brand Elevation, Bible Student & Professional, Faith-Strengthening Motivational Speaker, Builder of Interpersonal Relationships, People Business, Community Empowerment, Outlook Strategist, Succession Planning","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"JW Clothing, MCC, & TAMPA SHARKS","title":"Brand Ambassador"}],"url":""},{"company":"JW Clothing & MCC","company_id":null,"location":"Seffner, FL","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"JW Clothing & MCC","title":"Student Brand Ambassador/"}],"url":""},{"company":"Hilton Tampa Downtown","company_id":null,"location":"Tampa, FL","positions":[{"description":"Oversee sales & marketing for 520 room Hotel in downtown Tampa. Achieve monthly budgeted goals as well as annual budget. Initiate marketing initiatives, oversee sales staff, grow RevPAR and market share. Achieve ROI expectations for ownership.","duration":"Dec 2012 Jun 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2015","start_date":"Dec 2012","subtitle":"Hilton Tampa Downtown","title":"Director of Sales & Marketing"}],"url":""},{"company":"Sheraton Tampa East Hotel","company_id":null,"location":"10221 Princess Palm Avenue","positions":[{"description":"DOSM of a 266 room hotel with 30,000 sq ft. of meeting space. Oversee sales staff of 5. Achieve annual budgeted REVPAR. Achieve quarterly sales goals while effectively managing and leading sales staff. Exceed total budgeted revenues. Ensure marketing dollars are spent within budget and have ROI expectations. Ensure only revenue generating activities are conducted between 9am - 4pm.","duration":"Jun 2011 Dec 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2012","start_date":"Jun 2011","subtitle":"Sheraton Tampa East Hotel","title":"Director of Sales & Marketing"}],"url":""},{"company":"Embassy Suites Tampa Downtown by Hilton Hotels","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Jul 2011 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jul 2011","start_date":"Mar 2006","subtitle":"Embassy Suites Tampa Downtown by Hilton Hotels","title":"Group Sales Manager"}],"url":""},{"company":"Sheraton Buckhead","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Sheraton Buckhead","title":"Sales Manager"}],"url":""},{"company":"Crowne Plaza Atlanta Perimeter NW by IHG","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2003 Nov 2004 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2004","start_date":"Mar 2003","subtitle":"Crowne Plaza Atlanta Perimeter NW by IHG","title":"Corporate Sales Manager"}],"url":""},{"company":"Buckhead America Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1999 Jan 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2001","start_date":"Aug 1999","subtitle":"Buckhead America Corporation","title":"Director of Franchise Development"}],"url":""},{"company":"HealthPlan Services","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 1993 Jul 1999 5 years 10 months","duration_short":"5 years 10 months","end_date":"Jul 1999","start_date":"Oct 1993","subtitle":"HealthPlan Services","title":"Brokerage Sales Associate"}],"url":""}]', '["“Lori Denise is a true \\"go-getter\\". She was recognized by peers as the most tenacious for her drive in pursuing and securing business opportunities. Lori Denise was always very supportive and encouraging of her teammates and the first to help them celebrate their individual successes. She is very passionate, reliable and result-oriented. Lori Denise would be a valuable asset to any team.”","“Lori Denise was excellent at closing large group contracts and maintained high standards on behalf of her clients. She was agressive with fitting patterns and rates over need dates and high demand dates. She is a fun and professional individual that I would love to work with again if the opportunity presents itself.”"]']
User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to oversee sales and marketing for a hotel, achieving budgeted goals and leading a sales staff, while the user is reaching out to the agent because they need assistance with marketing initiatives and growing their brand.
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### Human: Agent: ['James (Rick) Moss', 'Highly motivated individual looking to move back into the Telecommunications field.', 'Senior Field Tech In House at Google NYC', 'Agility Cable', '[{"company":"Agility Cable","company_id":null,"location":"55 Broad Street","positions":[{"description":"","duration":"Jun 2014 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Agility Cable","title":"Field Technician"}],"url":""},{"company":"IPC Systems, Inc.","company_id":"ipc-systems-inc-","location":null,"positions":[{"description":"Manage estimators in Global Estimating department Ensure consistent procedures, processes and standards across regions as appropriate. Provide training to all Estimators Globally on new tools and pricing Management of all pricing schedules Develop new procedures to meet the needs of multiple departments Pricing of all new systems including sale price, costs and margins for accounts (Alliance, Unigy, Nice, CyberTech, Proteus) Liaise with CSR\'s for pricing and costing of all MAC work Work with Project management, Pre-Sales Engineering support, and Desktop Publishing to provide information on provided quotes and configurations for customer installs. Discuss any special input pertinent to a project or RFP with other estimators Provide power requirements for systems when required Liaise with IPC pricing product management for alternations in pricing schedules Check new releases of pricing schedules when issued Process contract packages for assigned region Implement new procedures and provide training to multiple departments Provide complex margin summaries for global projects Creation and implementing of all Sales Items necessary for quoting Manage and maintain Oracle the configurator used for pricing quotationsIPC","duration":"Jan 2005 Mar 2012 7 years 3 months","duration_short":"7 years 3 months","end_date":"Mar 2012","start_date":"Jan 2005","subtitle":"IPC Systems, Inc.","title":"Global Pricing Manager"},{"description":"Configure telephone systems and provide pricing for Sales, Project Management and Account Management. Systems include IPC, Meridian 1, Stentofon, NICE Recording Systems, UPS and SpeakerBus.Create and maintain extensive pricing documentation schedules.Budgeting of hours for Project Management job installation packages.Participation in job close-out meetings to obtain accurate account of installed equipment and to prepare final budgeted hours.Provide telephone support to Sales and Project Management team regarding installation of IPC and Meridian 1 equipment.Maintain Excel and Word pricing spreadsheets.","duration":"Apr 1998 Jan 2005 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jan 2005","start_date":"Apr 1998","subtitle":"IPC Systems, Inc.","title":"Applications Engineer"}],"url":"https://www.linkedin.com/company/ipc-systems-inc-"},{"company":"VBand Services","company_id":null,"location":"","positions":[{"description":"Responsible for the coordination of all daily calls and dispatching of field technicians to various job sites throughout the Tri-State area. Received and coordinated all customer MAC\'s (Moves, Adds and Changes) Performed cost analysis and final invoicing for all customers MAC\'s. Provided proposals for new installations and scheduled the completion of all aspects of the job. Managed various V-Band installations. Duties included the coordination of equipment arrival, frame locations and construction, line installation and final testing of the job. Interacted with Telco on the arrival, testing and completion of circuit delivery for V-Band installations.","duration":"Jan 1994 Jan 1998 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1998","start_date":"Jan 1994","subtitle":"VBand Services","title":"Service Manager"}],"url":""},{"company":"Electric Meter Corporation","company_id":null,"location":"","positions":[{"description":"Responsible for the installation and management of electric meters for small businesses throughout the Tri-State area. Responsible for the installation and management of electric meters for small businesses throughout the Tri-State area.","duration":"Jan 1982 Jan 1994 12 years 1 month","duration_short":"12 years 1 month","end_date":"Jan 1994","start_date":"Jan 1982","subtitle":"Electric Meter Corporation","title":"Field Technician"}],"url":""}]', '["Harry Bergen “Rick Moss worked for me as a Senior Estimator. In that role, he was responsible for configuring and pricing complex telecommunications systems for mission critical applications. These systems routinely exceeded $5M in value. In addition to performing his regular duties, Rick was also instrumental in the development of enhancements to the pricing methodology at IPC. Rick is a solid employee with a superb work ethic.”","Brett Berkowitz “I have had the pleasure of working with Rick for the past 9 years and always found him to be a consummate professional. He is a true team player and always does what it takes to get the job done. Rick was always willing to pitch in and help out when needed. If he didn\'t know the answer to a question he always knew where to get it. Rick would be a true asset to any organization.”"]']
User: ['Darius Kimbrough', 'Experienced Salesforce Consultant with a demonstrated history of working in the information services industry.', 'Senior Customer Success Guide at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Salesforce","title":"Senior Customer Success Guide"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Saberpoint","company_id":"saberpoint","location":"","positions":[{"description":"","duration":"Jan 2021 Jul 2021 7 months","duration_short":"7 months","end_date":"Jul 2021","start_date":"Jan 2021","subtitle":"Saberpoint","title":"Salesforce Consultant"}],"url":"https://www.linkedin.com/company/saberpoint"},{"company":"National Christian Foundation","company_id":"national-christian-foundation","location":"Alpharetta, Georgia","positions":[{"description":"","duration":"Feb 2020 Jul 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2021","start_date":"Feb 2020","subtitle":"National Christian Foundation","title":"Salesforce Administrator"}],"url":"https://www.linkedin.com/company/national-christian-foundation"},{"company":"Red Argyle","company_id":"red-argyle","location":"","positions":[{"description":"","duration":"Dec 2018 Oct 2019 11 months","duration_short":"11 months","end_date":"Oct 2019","start_date":"Dec 2018","subtitle":"Red Argyle","title":"Salesforce Consultant"}],"url":"https://www.linkedin.com/company/red-argyle"},{"company":"Salesforce","company_id":"salesforce","location":"Atlanta, Georgia","positions":[{"description":"","duration":"Nov 2015 Aug 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2018","start_date":"Nov 2015","subtitle":"Salesforce","title":"Solutions Architect"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Alstom Transport","company_id":"alstom","location":null,"positions":[{"description":"","duration":"Sep 2014 Oct 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2015","start_date":"Sep 2014","subtitle":"Alstom Transport","title":"T&C Engineer (Network & Telecom)"},{"description":"","duration":"May 2013 Sep 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2014","start_date":"May 2013","subtitle":"Alstom","title":"Sr. Application Engineer"}],"url":"https://www.linkedin.com/company/alstom"},{"company":"Big Brothers Big Sisters of America","company_id":"big-brothers-big-sisters","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jan 2012 Apr 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2013","start_date":"Jan 2012","subtitle":"Big Brothers Big Sisters of America","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/big-brothers-big-sisters"},{"company":"American Heritage Federal Credit Union","company_id":"american-heritage-credit-union","location":"","positions":[{"description":"","duration":"Jan 2010 Jan 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2012","start_date":"Jan 2010","subtitle":"American Heritage Federal Credit Union","title":"PC Support Specialist"}],"url":"https://www.linkedin.com/company/american-heritage-credit-union"},{"company":"Big Brothers Big Sisters of America","company_id":"big-brothers-big-sisters","location":"","positions":[{"description":"","duration":"Sep 2008 Nov 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2009","start_date":"Sep 2008","subtitle":"Big Brothers Big Sisters of America","title":"Technical Support Specialist"}],"url":"https://www.linkedin.com/company/big-brothers-big-sisters"},{"company":"Urban Harvest Partnership LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2006 Sep 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2008","start_date":"Sep 2006","subtitle":"Urban Harvest Partnership LLC","title":"Network Field Tech"}],"url":""}]', '["Bernie Johnsen “I am very pleased to recommend Darius Kimbrough. I worked closely with Darius on a number of client initiatives as a colleague at Salesforce.com. I observed the application of his broad technical skill set, thoughtful requirements gathering processes, meticulous documentation production and highly professional client relationship management skills. I would enthusiastically welcome the opportunity to work alongside Darius again and would consider him a valuable asset to any technical team. ”","Kimberly Thurman “It was a pleasure working with Darius at American Heritage. He was very professional, polite, and dedicated to completing any task at hand. Darius has assisted me a few times with networking and/or tech support issues. With all of the hard work and multiple assignments he has been assigned to he has always faced them with a positive and professional manner. Darius is an asset to any company that has him.”"]']### Assistant: The agent's job is to provide technical support and guidance for Salesforce users. Today, the user is reaching out to the agent because they need assistance in configuring and pricing complex telecommunications systems for their organization.
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### Human: Agent: ['Arpi Derm', 'Firmware Engineer with a demonstrated history of working in the automation industry. Skilled in Embedded Software, Communication and data protocols, Robotics applications, Mobile Applications, and Interfacing with various industrial devices.', 'Embedded Software Engineer II (Blue Origin)', 'BLUE ORIGIN', '[{"company":"BLUE ORIGIN","company_id":"blue-origin","industry":"Defense & Space","location":"Kent, Washington, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"BLUE ORIGIN","title":"Embedded Software Engineer II"}],"url":"https://www.linkedin.com/company/blue-origin"},{"company":"WET (Design)","company_id":"wet-design","location":null,"positions":[{"description":"- Main responsibilities include designing modular firmware for underwater robots, custom designed lights, industrial automation devices, and VFD drives. - Designed and developed motion control system using Infineon xmc microcontroller as central brain for under water robot with custom data protocol. - Designed and developed Bluetooth Low Energy Enabled Relay Hub with Scheduling capabilities and real time clock to control Fire Burner Control unit for water on fire device.- Designed and developed a Modbus gateway embedded board that will be used in various under water robots to control animation pumps. Used STM32 Cortex M0 MCU with real time operating system.","duration":"Sep 2018 Mar 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2020","start_date":"Sep 2018","subtitle":"WET (Design)","title":"Firmware Engineer"},{"description":"- Design and Development of HMI software for Industrial Automation applications- Design and development of industrial software to interface with various devices, PLCs, and servers. - Design and development of control software for robotic devices","duration":"Apr 2015 Sep 2018 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2018","start_date":"Apr 2015","subtitle":"WET Design","title":"Automation Controls Developer"}],"url":"https://www.linkedin.com/company/wet-design"},{"company":"WearAway","company_id":"wearaway","location":"Greater Los Angeles Area","positions":[{"description":"- Responsible for designing and developing the admin web server using Backbone JS, Node JS, Express and Mongo DB for WearAway- Responsible for architecting, designing, and developing WearAway’s flagship mobile software system on iOS devices.","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"WearAway","title":"Cofounder & Lead Engineer"}],"url":"https://www.linkedin.com/company/wearaway"},{"company":"SimpleVisa","company_id":"seample","location":"","positions":[{"description":"- Design and development of various mobile/web software systems using cross platform environment with Node JS, Express JS, Backbone JS, Parse, and jQuery Mobile- Created the main flagship mobile app with Objective C and XCode.","duration":"Jun 2013 Aug 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2014","start_date":"Jun 2013","subtitle":"SimpleVisa","title":"Software Developer"}],"url":"https://www.linkedin.com/company/seample"},{"company":"Minea USA","company_id":"minea-usa","location":"Pasadena, CA","positions":[{"description":"- Developed admin websites related to Minea USA\'s new traveling and visas platform.- Created the main Admin Control Panel System, using Laravel Framework and PHP for other MINEA USA Employees- Developed an in house GreenCard Lottery results application using Objective C.","duration":"Oct 2012 Jul 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2014","start_date":"Oct 2012","subtitle":"Minea USA","title":"Software/Web Developer"}],"url":"https://www.linkedin.com/company/minea-usa"},{"company":"Herbert Hoover High School","company_id":"herbert-hoover-high-school","location":"","positions":[{"description":"- Managed school\'s technology issues- Diagnosed and resolved computers, networking issues, and setup computer labs- Established the first technology class at Herbert Hoover High School- Created an interactive educational open source windows application using C# and .Net during Biology class that helped students learn class curriculum","duration":"Oct 2011 Jun 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2013","start_date":"Oct 2011","subtitle":"Herbert Hoover High School","title":"IT Coordinator Assistant"}],"url":"https://www.linkedin.com/company/herbert-hoover-high-school"}]', '["Alireza (Al) Sokhanvari “Very knowledgeable and proficient, skillful person with positive attitude. A pleasure to work with.”","George McKinney “I have known Ms. Derm for 3 years and worked with her on several projects consisting of wearables, Internet of Things and web development. She is a bright, experienced, hard-working and capable learner. Ms. Derm possesses maturity beyond her years and I highly recommend her for both her communication style and aptitude. She will be a great asset for any team she desires to work with. Kind regards,”"]']
User: ['Mohammed Showaib', 'Embedded software engineer with three year working in embedded software development and motion control solutions, have experience in hands-on development and troubleshooting on embedded targets, quickly anticipate quick and realistic solutions, knowledge of algorithms and data structures.', 'Software Engineer at Haas Automation, Inc.', 'Haas Automation, Inc.', '[{"company":"Haas Automation, Inc.","company_id":"haas-automation","industry":"Machinery Manufacturing","location":"Oxnard, CA","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Haas Automation, Inc.","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/haas-automation"},{"company":"Ez-tech","company_id":"eztechmx","location":"Egypt","positions":[{"description":"Developing CNC control system for various machines like milling, lathe laser, wood routers and punch machines","duration":"Jan 2014 Dec 2016 3 years","duration_short":"3 years","end_date":"Dec 2016","start_date":"Jan 2014","subtitle":"Ez-tech","title":"Embedded Software Engineer"}],"url":"https://www.linkedin.com/company/eztechmx"},{"company":"Prezi","company_id":"prezi","location":"Hungary","positions":[{"description":"Internship in Backend Tools worked on Utility Chatbot and Logs Tracking system.","duration":"Oct 2014 Mar 2015 6 months","duration_short":"6 months","end_date":"Mar 2015","start_date":"Oct 2014","subtitle":"Prezi","title":"Software Engineer Intern at Prezi"}],"url":"https://www.linkedin.com/company/prezi"}]', '["“Mohammed was as a member of a team of interns at Prezi working on a project aimed to help engineers dealing with outages and improving communication during outage situations. He showed interest in all sorts of software engineering problems, used his skills to get the project done and help his team members. He showed off his interest, enthusiasm and talent primarily in dealing with infrastructure related tasks. As the leader of his team I felt that I can trust his work and last but not least I enjoyed working with him.”","“I’m happy that Mohammed joined to Prezi\'s JUMP program, and showed us how to be an always positive, enthusiastic team player. He is flexible, always helpful and optimistic, the team can rely on him. His algorithmic problem solving skills were pretty useful from the beginning. The biggest change what i realised during this 6 month: Mohammed became more open to the challenges and to the world. He became familiar with a lot of new areas, and that’s how he discovered the world of backend infrastructure systems and tooling. He participated in several projects and created a new service also, which is matching monitoring alerts with the log lines that caused the alert, improving the speed of problem discovery. I hope you will find your way, as an Egyptian samurai. You already learned how to work with chef knives :-)”"]']### Assistant: The agent's job is to provide software engineering services. Today, the agent is reaching out to the user because they need to discuss potential collaboration on a project related to embedded software development and motion control solutions.
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### Human: Agent: ['Lynn Bergin', 'Experienced Director of Marketing, Audience Development and Client Lead Generation Programs with a demonstrated history of working in the publishing industry, healthcare and technology space. Skilled in marketing and promotion, project management and production, web and graphic design, management, lead generation, and strategizing. Strong marketing professional with a BSN and Certificate focused in Graphic and Digital/Multimedia Design.', '--', 'Tabor Communications', '[{"company":"Tabor Communications","company_id":null,"location":"","positions":[{"description":"My role at Tabor Communications, Inc. is a continuation of years of hands-on experience working in digital publishing, media, production, lead generation and marketing communications across the science, healthcare and technology industries. At Tabor Communications, I manage all outbound Marketing efforts for the TCI portfolio and Events, Audience Development initiatives and all Client Services programs. I build, manage, implement, deliver and report on all aspects of these departments.Tabor Communications, Inc. is a leading international media, advertising, and communications company that provides solutions, news and information to the High Performance Computing (HPC), AI, cloud, data-intensive and digital manufacturing communities. TCI is the publisher of HPCwire, Datanami and EnterpriseAI.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"Tabor Communications","title":"Director, TCI Marketing, Client Services & Audience"}],"url":""},{"company":"Cambridge Healthtech Institute","company_id":"cambridge-healthtech-institute","location":"","positions":[{"description":"","duration":"May 2007 Aug 2011 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2011","start_date":"May 2007","subtitle":"Cambridge Healthtech Institute","title":"Marketing Project Manager"}],"url":"https://www.linkedin.com/company/cambridge-healthtech-institute"},{"company":"Bio-IT World","company_id":"bio-it-world","location":"","positions":[{"description":"","duration":"May 2007 Aug 2011 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2011","start_date":"May 2007","subtitle":"Bio-IT World","title":"Marketing Project Manager"}],"url":"https://www.linkedin.com/company/bio-it-world"}]', '["Cary Benjamin “Lynn Bergin is a true marketing professional. She has the smarts, the poise and the talent to accomplish any task. When Lynn runs a project, everything is accounted for, no details fall through the cracks, and the trains always run on time. We have worked on countless webcasting projects together, and she always performs at a high level. She adds creativity to her job and is very solutions oriented. As our client, we could not have a better partner than Lynn Bergin.”","Mark Gabrenya “Lynn is a conscientious and meticulous marketing project manager and a pleasure to work with. She takes pride in her work and is able to juggle multiple responsibilities. Her talents don\'t end here. She also does much of her own creative, creating compelling marketing campaigns for clients.”"]']
User: ['Anil Kumar Yadav', 'Services Practice Leader, Data & Artificial Intelligence Specialties: Data, Artificial Intelligence, Global Delivery, IT Consulting for Fortune 1000', 'Worldwide Lead, Remote Delivery Centers', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Microsoft","title":"Worldwide Leader, Remote Delivery Centers"},{"description":"","duration":"Jul 2020 Oct 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2021","start_date":"Jul 2020","subtitle":"Microsoft","title":"Director, National Customer Engineering, Microsoft US"},{"description":"","duration":"Jan 2018 Jul 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2020","start_date":"Jan 2018","subtitle":"Microsoft","title":"Services Practice Leader, Data and AI, Americas"},{"description":"","duration":"Mar 2016 Dec 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2018","start_date":"Mar 2016","subtitle":"Microsoft","title":"Director, Data Insights Domain, Enterprise Services, Americas"},{"description":"","duration":"Jan 2015 Mar 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2016","start_date":"Jan 2015","subtitle":"Microsoft","title":"Director, Global Delivery- Americas"},{"description":"","duration":"Apr 2011 Jan 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2015","start_date":"Apr 2011","subtitle":"Microsoft","title":"Director Sales Excellence, West Region"},{"description":"","duration":"Oct 2005 Mar 2011 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2011","start_date":"Oct 2005","subtitle":"Microsoft","title":"Services Director, Financial Services Group"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Syntel, Inc.","location":"San Francisco Bay Area","positions":[{"description":"","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Syntel, Inc.","title":"Director"}],"url":""},{"company":"UTI Securities (Standard Chartered Capital Markets)","company_id":"uti-securities","location":"Mumbai Area, India","positions":[{"description":"","duration":"Jun 1994 Apr 1998 3 years 11 months","duration_short":"3 years 11 months","end_date":"Apr 1998","start_date":"Jun 1994","subtitle":"UTI Securities (Standard Chartered Capital Markets)","title":"AVP"}],"url":"https://www.linkedin.com/company/uti-securities"},{"company":"Maruti Suzuki India Limited","company_id":"maruti-udyog-limited","location":"Gurgaon, India","positions":[{"description":"","duration":"Jun 1989 Jun 1992 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 1992","start_date":"Jun 1989","subtitle":"Maruti Suzuki India Limited","title":"Executive"}],"url":"https://www.linkedin.com/company/maruti-udyog-limited"}]', '["Frank Lee “I highly recommend Anil Kumar. My relationship with Anil Kumar has been invaluable over the past years in his various roles, and will be for years to come. ”","Nick Dewan “I have had the pleasure of working with Anil as my Microsoft Account Manager to deliver turnkey solutions for a financial services organization. As a vendor focused on delivering turnkey software solutions, he was incredibly creative in managing the offshore resources and bringing his subject market experts from the local offices to deliver a product that delivered exactly what the business needed. I have to commend Anil for his attention to detail, bring the right resources to bear and delivering a solution that turned out to be \'just what the doctor ordered\'. ”"]']### Assistant: The agent's job is to lead the remote delivery centers at Microsoft, and today, the agent is reaching out to the user because they need to collaborate on delivering turnkey solutions for a financial services organization.
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### Human: Agent: ['Bryan Fricke', "Fricke Recruiting Services: C-Suite (CFO's, Controller's, CPA's & CFA's) True Finance Executive Recruiting Fricke Recruiting Services- helping clients fill challenging positions while advancing candidate careers in the process. FRS has 16+ years of advanced recruiting experience and has expanded nationally from their Minneapolis, Dallas, and Chicago footprint. Are you struggling to fill a role and tired of reviewing piles of unqualified candidate's resumes? It’s time to solve this problem once and for all! We are an Executive Level C-Suite Professional Search Firm. Our team has made hundreds of successful placements across the country in various industries. We're committed to serving both client and candidate with the highest degree of professionalism, honesty, and respect, always. We do more than match candidates to job openings. We work closely with you to determine the exact qualifications and skills required to meet your specific needs, and We interview candidates extensively to ensure their background, experience, and skill set are appropriate for the job and culture offered by your company. We are actively involved throughout the client interview and follow-up process. We specialize in placing the following top C-Suite Finance, Operations, and Senior to CFO-CPA-CFA performers: Chief Financial Officer | Chief Operating Officer | Director of Operations (Financial Services-not Manufacturing) | Finance Director | VP of Finance | Chief Information Officer | Board Members | President | Vice President | Chief Executive Officer | Chief Marketing Officer | Chief Investment Officer | Controller | Assistant Controller | Business Partner | Director of Risk | Credit Director | Accounting Manager | Finance Manager | Audit Director | Audit Manager | VP of Audit | Tax Director | Tax Manager | Tax Partner | Audit Partner | CPA Senior Accountant | Senior Financial Analyst | CFA | CPA | Mergers & Acquisitions | Investment Management | Portfolio Manager | Trader | Founding Partner | Managing Partner | Equity Partner | Private Equity Analyst | Hedge Fund Analyst | Fund Accounting Manager | Operations Manager Financial Services | Most Challenging Successful Search - Placed President/CEO in Auckland, New Zealand (recruiting hours adjusted from 10:00 pm - 2:00 am - NZ 19 hours ahead) Fricke Recruiting Services, LLC Bryan Fricke at 952 261 9033 FrickeRecruitingServices@gmail.com (current email) Bryan@FrickeRecruiting.com (future email) www.FrickeRecruiting.com (website in development)", "Fricke Recruiting Services, LLC (C-Suite-CFO's, Controller's, CPA's) FrickeRecruitingServices@gmail.com - 952 261 9033 frickerecruiting.com", 'Fricke Recruiting Services', '[{"company":"Fricke Recruiting Services","company_id":"fricke-recruiting-services","industry":"Accounting","location":"Edina, Minnesota","positions":[{"description":"Executive Recruitment Direct Hire Placement in Finance (Senior to CFO) Executive Recruitment Direct Hire Placement in Finance (Senior to CFO)","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Fricke Recruiting Services","title":"Executive Recruiter - Fricke Recruiting Services-C-Suite, Financial Services, CPA, CFA, M&A"}],"url":"https://www.linkedin.com/company/fricke-recruiting-services"},{"company":"CBDrenew LLC","company_id":"cbdrenew-llc","location":"Edina","positions":[{"description":"CBDrenew LLC - cbdrenew.net (use browser)Lab Tested * American Made CBD products-Minnesota, Colorado, OregonCBD Oil tinctures, Lotion, Balm, Freeze, Honeysticks, Pet Treats and Oil Tinctures, Lip Balm, Bath Bombs, Pens, Flower CBDrenew LLC - cbdrenew.net (use browser)Lab Tested * American Made CBD products-Minnesota, Colorado, OregonCBD Oil tinctures, Lotion, Balm, Freeze, Honeysticks, Pet Treats and Oil Tinctures, Lip Balm, Bath Bombs, Pens, Flower","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"CBDrenew LLC","title":"Owner - CBDrenew.com"}],"url":"https://www.linkedin.com/company/cbdrenew-llc"},{"company":"Specialized Recruiting Group","company_id":"specialized-recruiting-group","location":"","positions":[{"description":"Managing Director & Full Desk Executive Recruiter in Finance & Accounting (position also included Office Operations, Training and Business Development) Engineering/Manufacturing/Skilled Trades. Our team of expert recruiters/staffing professionals seek to build long lasting consultative services for our clients while advancing our candidates careers. As a Finance Recruiter I place candidates in the following positions, Senior Accountant, Financial Analyst, Senior Financial Analyst, Accounting Manager, Finance Manager, Accounting Director, Finance Director, VP levels, Controller and CFO. In Financial Services I place candidates in the following positions Fund Accountant, Operations Analyst, Valuation Analyst, Paralegal, Research Analyst, Compliance, Documentation Specialist, Trade Specialist and Trader.","duration":"Feb 2010 Jun 2020 10 years 5 months","duration_short":"10 years 5 months","end_date":"Jun 2020","start_date":"Feb 2010","subtitle":"Specialized Recruiting Group","title":"Managing Director & Executive Recruiter"}],"url":"https://www.linkedin.com/company/specialized-recruiting-group"},{"company":"Ajilon Finance","company_id":"ajilon","location":"","positions":[{"description":"To recruit and place Accounting and Finance Professionals in a new company while advancing their careers. To recruit and place Accounting and Finance Professionals in a new company while advancing their careers.","duration":"Jul 2006 Feb 2010 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2010","start_date":"Jul 2006","subtitle":"Ajilon Finance","title":"Division Lead & Executive Recruiter"}],"url":"https://www.linkedin.com/company/ajilon"},{"company":"ADP","company_id":"adp","location":"","positions":[{"description":"Managed, marketed, set and conducted sales calls in a five zip code sales territory. Sold payroll, software, tax, HR and bank services to small businesses. Created and partnered with Banks, CPA firms and small businesses to establish leads and close payroll sales.. Appointments set from cold calling, foot canvassing and referral lead generation. Managed, marketed, set and conducted sales calls in a five zip code sales territory. Sold payroll, software, tax, HR and bank services to small businesses. Created and partnered with Banks, CPA firms and small businesses to establish leads and close payroll sales.. Appointments set from cold calling, foot canvassing and referral lead generation.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"ADP","title":"Sales Specialist"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Vector Marketing","company_id":"vector-marketing","location":"","positions":[{"description":"Recruited, Trained and Managed over 300 sales professionals.Promoted 5 times in 5 years. Recruited, Trained and Managed over 300 sales professionals.Promoted 5 times in 5 years.","duration":"Oct 1999 Sep 2004 5 years","duration_short":"5 years","end_date":"Sep 2004","start_date":"Oct 1999","subtitle":"Vector Marketing","title":"Sales Professional & Sales Manager"}],"url":"https://www.linkedin.com/company/vector-marketing"}]', '["“I have worked with Bryan for over 20 years. He has provided me qualified candidates and some hires that are a successful part of our team. I can count on Bryan to be honest and to understand the needs of my company. ”","“As a client of Bryan Fricke, it quickly became clear to me that he would become a vital partner in creating a diverse pool of highly qualified candidates for each hiring mandate that I was working on. He begins by understand the needs of his client, then shifts to understanding what would make the ideal candidate succeed in their hired roll and beyond. Bryan efficiently utilizes his vast network to identity high performing candidates, which I was not able to find on my own. He is incredibly dependable and transparent during the compete search process from managing the interview process to being responsive for additional information requests. A few times I would discover the ideal candidate was not what I had initially envisioned, Bryan adapted to my needs without hesitation. Partnering with Bryan was extremely valuable and resulted in several great hires, exceeding my expectations. I have no hesitation in recommending working with Bryan.”"]']
User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide executive-level recruiting services for C-suite finance professionals, and today the user is reaching out to the agent because they need assistance in finding a qualified candidate for a senior financial analyst position at Apple.
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### Human: Agent: ['Colleen Molina, SHRM-SCP', 'A passionate, driven leader who prides herself on the ability to motivate a team to achieve optimal results. Over ten years of Human Resources experience including performance management, talent assessment, and employee relations. A firm believer in team development and growth to ensure productivity and profitability throughout the organization.', 'Director, HR Business Partners at HOVER Inc.', 'HOVER Inc.', '[{"company":"HOVER Inc.","company_id":"hover-inc-","industry":"Software Development","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"HOVER Inc.","title":"Director, HR Business Partners"}],"url":"https://www.linkedin.com/company/hover-inc-"},{"company":"Tinuiti","company_id":"tinuiti","location":null,"positions":[{"description":"","duration":"Apr 2021 Oct 2021 7 months","duration_short":"7 months","end_date":"Oct 2021","start_date":"Apr 2021","subtitle":"Tinuiti","title":"Senior Manager, People Business Partners"},{"description":"","duration":"Oct 2019 Oct 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2021","start_date":"Oct 2019","subtitle":"Tinuiti","title":"People Business Partner"}],"url":"https://www.linkedin.com/company/tinuiti"},{"company":"Modern Times Beer","company_id":"modern-times-beer","location":"","positions":[{"description":"•Provided consistent guidance and recommendations on an array of employee relations and business initiatives to Chief Operating Officer and Chief Executive Officer•Created performance management program to drive consistent expectations and accountability across all departments and job levels•Established & implemented a comprehensive pay grade program after conducting enterprise-wide compensation review •Provided training to team of 30+ manager in order to close skill gaps and drive consistency with leadership practices•Led highly engaged People Operations team through multiple HR events including, but not limited to, review cycles, opening new locations, recruiting initiatives, and best practice creation and implementation•Assessed employee engagement and culture across 5 locations across Oregon & California and establish execution plan for improvements as needed•Conducted employee relations investigations from start to finish to ensure concerns were addressed in a timely manner with actionable follow-up items as needed•Reported to Chief Operation Officer","duration":"Jun 2018 Oct 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2019","start_date":"Jun 2018","subtitle":"Modern Times Beer","title":"Director of People Operations"}],"url":"https://www.linkedin.com/company/modern-times-beer"},{"company":"Orbital ATK","company_id":"atk","location":"","positions":[{"description":"•Supplied 600+ employees with all levels of Human Resources support (benefits, annual review process, com planning, etc.) across 5 facilities in California, Maryland, and Utah •Assessed employee engagement and culture across all sites and established execution plan for improvements as needed•Led Compliance Team to establish, revise, and implement enterprise-wide policies, practices, and processes while adhering to state and local laws•Provided support and management coaching to 30+ leaders ranging from Managers to Sr Directors•Established clear performance management procedures and guidelines•Influenced leaders across all departments on a variety of topics ranging from performance management to employee relations","duration":"Nov 2016 Jun 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2018","start_date":"Nov 2016","subtitle":"Orbital ATK","title":"Sr Human Resources Business Partner"}],"url":"https://www.linkedin.com/company/atk"},{"company":"Target","company_id":"target","location":"Greater San Diego Area","positions":[{"description":"•Established culture of recognition to ensure positive team environment and optimal retention•Provided counseling and coaching to 180 Team Members•Maintained compliance effectiveness for State and Federal regulations regarding hiring, onboarding, training, reduction, ADA, FMLA, LOA, Wage and Hour, and Worker’s Compensation•Recruited potential Team Leaders, Executive Team Leads, and Team Members based on personal talent assessment•Collaborated with Store Team Leader on an array of projects•Maintained payroll and hours for each department in the store to ensure allocated hours were being put to use where needed•Communicated effectively with all level of leadership from store level through group offices•Engaged and inspiring my team to perform to the best of their abilities•Drove for results by encouraging my team to Manage Talent to ensure our store was thriving and reaching all corporate and store-specific goals","duration":"Jun 2012 Nov 2016 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2016","start_date":"Jun 2012","subtitle":"Target","title":"Executive Team Leader Human Resources"}],"url":"https://www.linkedin.com/company/target"},{"company":"State Farm Insurance","company_id":"state_farm","location":"Seattle, WA","positions":[{"description":"•Managed all money in the office•Handled all manner of calls on a daily basis•Sold and serviced vehicle loans for all customers•Advised clients regarding finances and coverage•Executed daily tasks seamlessly in fast-paced environment •Managed a team of peers •Managed all money in the office•Handled all manner of calls on a daily basis•Sold and serviced vehicle loans for all customers•Advised clients regarding finances and coverage•Executed daily tasks seamlessly in fast-paced environment •Managed a team of peers","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"State Farm Insurance","title":"Service Manager"}],"url":"https://www.linkedin.com/company/state_farm"}]', '["Kyle Krajenka “I worked side by side with Colleen for over a year. During that time she demonstrated the ability to drive change in an organization by emphasizing talent development, accountability, and fun! When searching for a human resources professional to lead your organization and take care of your greatest assets, I would look no further than Colleen. ”","Rochelle Jones-Salazar “Colleen is a passionate, hard-working individual who truly cares about the team she is working with. She is a great resource for anything in the HR realm, and has been a huge support to the entire store. I am lucky to be able to call her my peer, and know she will be an immensely successful individual regardless of where life takes her.”"]']
User: ['Denise Barcellos', 'Accomplished retail marketing professional bringing 10 years of wide-ranging experience executing measurable marketing campaigns at retail for fast-paced companies. A proven track record for growing brands through strategic partnerships and effective campaigns resulting in outperforming competition, increase market share, and increase profits.', 'Retail Brand Marketing Lead', 'Sony', '[{"company":"Sony","company_id":"sony","industry":"Entertainment Providers","location":"San Mateo, California","positions":[{"description":"","duration":"Sep 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Sony","title":"Retail Brand Manager"}],"url":"https://www.linkedin.com/company/sony"},{"company":"GoPro","company_id":"gopro_3","location":null,"positions":[{"description":"","duration":"Sep 2014 Mar 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2017","start_date":"Sep 2014","subtitle":"GoPro","title":"Channel Marketing Manager, Mid-Market"},{"description":"","duration":"Jun 2012 Sep 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2014","start_date":"Jun 2012","subtitle":"GoPro","title":"Channel Marketing Manager, Global POP"}],"url":"https://www.linkedin.com/company/gopro_3"},{"company":"Nintendo","company_id":"nintendo","location":null,"positions":[{"description":"Big Box Retailers / Various other retail channels","duration":"Nov 2007 Jun 2012 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jun 2012","start_date":"Nov 2007","subtitle":"Nintendo","title":"Retail Marketing"},{"description":"","duration":"May 2009 May 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2011","start_date":"May 2009","subtitle":"Nintendo","title":"Retail Strategy, Permanent Merchandising Development"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Nintendo","title":"Merchandising (Temporary/Permanent)"}],"url":"https://www.linkedin.com/company/nintendo"},{"company":"Creative Labs","company_id":"creative-labs","location":null,"positions":[{"description":"","duration":"May 2007 Oct 2007 6 months","duration_short":"6 months","end_date":"Oct 2007","start_date":"May 2007","subtitle":"Creative Labs","title":"Product Marketing, Speakers"},{"description":"","duration":"Mar 2007 May 2007 3 months","duration_short":"3 months","end_date":"May 2007","start_date":"Mar 2007","subtitle":"Creative Labs","title":"Channel Marketing, Speakers & Headphones"},{"description":"","duration":"Feb 2006 Mar 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2007","start_date":"Feb 2006","subtitle":"Creative Labs","title":"Executive Administration Assistant"}],"url":"https://www.linkedin.com/company/creative-labs"}]', '["Jodi Manning “Denise is very passionate about every project she has on her plate. We worked together on various initiatives over the last few years, and she was always been very detail-oriented, organized, creative and had great follow-through. Beyond being a pleasure to work with, Denise is tons of fun, and can make any stuffy business dinner or meeting a lot more enjoyable. I would recommend Denise for any job she sets her sites on!”","Angie Mavrow “Denise is a hard-charging achiever. Whether proposing new projects or managing planned retail marketing activities for some of Nintendo\'s top accounts, she always does a great job of identifying the potential challenges and running contingencies to ensure the work gets done on time, on budget and executed with excellence. Beyond her skills as a marketing project manager, Denise is a fun, likable person to have on the team.”"]']### Assistant: The agent's job is to lead the HR Business Partners team and ensure productivity and growth throughout the organization. Today, the agent is reaching out to the user because they need to discuss potential partnership opportunities between Sony and HOVER Inc.
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### Human: Agent: ['Donald Enfinger', 'CTO/Managing Director/VP Information Technology with extensive Fortune 100 and City/State Government operational experience. Engaged, hands on leader with broad global experience in highly regulated industries. Focused on running IT as a business and improving the client experience through innovative IT solutions and operational excellence. Professional experience, includes risk, audit, project management, process improvement, relationship management, sales, marketing, IT operations, business continuity/disaster recovery, information security, and talent management. Creating successful IT teams who are technically driven, yet highly focused on customer service excellence.', 'IS Division Manager - Senior Leadership Team - Data Center/Server/Storage/Backup', 'Metropolitan Government of Nashville and Davidson County', '[{"company":"Metropolitan Government of Nashville and Davidson County","company_id":"metronashvillecareers","industry":"Government Administration","location":"Greater Nashville Area, TN","positions":[{"description":"Working within Information Technology Services (ITS) for Metro Nashville/Davidson County to assist in the continued strategy and growth of one of the most technologically advanced cities in America. As a member of the Senior Leadership Team, my responsibilities include ensuring the health and availability of our data centers, the strategy / design of future growth and expansion, the policies and health around security, environmentals, and management of all related vendors to support the infrastructure. Continuous review of our practices and guidelines to safely manage our environment. Member of the Business Continuity Management and Change Management Steering Committees. Division Leader for Server Infrastructure Management and Server Support Services ensuring our server, storage, and backup infrastructure is always up and ready for business including, patches, licenses, audits, EOL refresh, and many new projects.","duration":"Mar 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Metropolitan Government of Nashville and Davidson County","title":"IS Division Manager - Data Center/Server Infrastructure Management and Support Services"}],"url":"https://www.linkedin.com/company/metronashvillecareers"},{"company":"State of Tennessee","company_id":"state-of-tennessee","location":"Nashville, Tennessee, United States","positions":[{"description":"Having the honor of being appointed by three Tennessee Governors to serve on the Information Systems Council as one of two private citizens, having council voting privileges, to help direct the IT decisions, project management, and audit reviews, for the State of Tennessee. Serving from 2006 to 2021 with opportunity for renewal. This honor allows me to engage with community State initiatives to improve the services and support what we deliver to all citizens of TN. Having the honor of being appointed by three Tennessee Governors to serve on the Information Systems Council as one of two private citizens, having council voting privileges, to help direct the IT decisions, project management, and audit reviews, for the State of Tennessee. Serving from 2006 to 2021 with opportunity for renewal. This honor allows me to engage with community State initiatives to improve the services and support what we deliver to all citizens of TN.","duration":"May 2006 - Present 15 years 6 months","duration_short":"15 years 6 months","end_date":"Present","start_date":"May 2006","subtitle":"State of Tennessee","title":"Informations Systems Council - Board Member"}],"url":"https://www.linkedin.com/company/state-of-tennessee"},{"company":"BNY Mellon","company_id":"bny-mellon","location":"Greater Nashville Area, TN","positions":[{"description":"Managing Director of the Tennessee Processing Center. Accountable for BNYM Global Data Centers and related services, Disaster Recovery, and Business Continuity for Client Technology Solutions. Utilize ITIL based solutions to manage our business with focus on IT operational excellence and continuous improvement. Member of the IT Crisis Management Committee, Great Places to Work Committee, Work/Life Balance Team, TSG Executive Committee, and Campus Recruiting/Intern Recruiting Team. Workforce Opportunity Services sponsor focused on Veteran training. job preparation, hiring. Experience in leading teams globally, EMEA, APAC, India. (Chennai/Pune) . Executive sponsor for WIN, WIT and IMPACT promoting Women in Technology and Cultural Diversity.","duration":"Oct 2005 Mar 2017 11 years 6 months","duration_short":"11 years 6 months","end_date":"Mar 2017","start_date":"Oct 2005","subtitle":"BNY Mellon","title":"Managing Director/General Manager IT"}],"url":"https://www.linkedin.com/company/bny-mellon"},{"company":"Fifth Third Bank","company_id":"fifth-third-bank","location":"Greater Cincinnatti Area","positions":[{"description":"Responsible for all Operations, Vendor Management, IT Sourcing, IT purchasing/negotiations, Operational Budget, Data Centers, and Command Centers in a highly visible retail banking and credit card processing environment for this Super Regional Bank. Relocated the primary data center from downtown to a more rural area upgrading our facilities and reducing risk. Negotiated outsourcing of desktop support creating significant savings for the bank. Responsible for all Operations, Vendor Management, IT Sourcing, IT purchasing/negotiations, Operational Budget, Data Centers, and Command Centers in a highly visible retail banking and credit card processing environment for this Super Regional Bank. Relocated the primary data center from downtown to a more rural area upgrading our facilities and reducing risk. Negotiated outsourcing of desktop support creating significant savings for the bank.","duration":"Jul 2002 Oct 2005 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2005","start_date":"Jul 2002","subtitle":"Fifth Third Bank","title":"VP IT Technical Services - Corporate Office - Fountain Square"}],"url":"https://www.linkedin.com/company/fifth-third-bank"},{"company":"Checkfree Corporation/Now Fiserv","company_id":"fiserv","location":"Greater Atlanta Area","positions":[{"description":"Responsible for IT Service and Operations including Data Centers, Command Centers, Mainframe, Open Systems, Network, and Storage. Tracked all up time utilizing the Sixth Sigma process. A high profile position working for an E-nabling company where down time was unacceptable. Installed a brand new Data Center and Command Center along with Event Management and all related processed based on the ITIL model. Responsible for IT Service and Operations including Data Centers, Command Centers, Mainframe, Open Systems, Network, and Storage. Tracked all up time utilizing the Sixth Sigma process. A high profile position working for an E-nabling company where down time was unacceptable. Installed a brand new Data Center and Command Center along with Event Management and all related processed based on the ITIL model.","duration":"Jan 1999 Jul 2002 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2002","start_date":"Jan 1999","subtitle":"Checkfree Corporation/Now Fiserv","title":"Vice President - Core Services"}],"url":"https://www.linkedin.com/company/fiserv"},{"company":"Vanstar/Inacom","company_id":"vanstar","location":"Greater Phoenix and Atlanta areas","positions":[{"description":"Managed a staff of 250 plus solution center employees who were at the heart of Service Delivery and became an efficient First Call Resolution group in front of Field Services. Served as the Laison between Field Services and Corporate Support. Served on Multiple Vendor Committees (IBM, HP, EMC) to improve Customer Satisfaction. Managed a staff of 250 plus solution center employees who were at the heart of Service Delivery and became an efficient First Call Resolution group in front of Field Services. Served as the Laison between Field Services and Corporate Support. Served on Multiple Vendor Committees (IBM, HP, EMC) to improve Customer Satisfaction.","duration":"Apr 1990 Jan 1999 8 years 10 months","duration_short":"8 years 10 months","end_date":"Jan 1999","start_date":"Apr 1990","subtitle":"Vanstar/Inacom","title":"Director - Southwest Regional Services/ IT Solutions Center"}],"url":"https://www.linkedin.com/company/vanstar"}]', '["Battaglia John A - VP “Donald is an experienced manager, well rounded in his data center, operations and management experience. He has a great understanding on large and complex data center configurations and their associated costs. I enjoyed his professionalism and positive management style in mentoring me at BNY Mellon. His expertise, knowledge and great communication skills showed his passion for what he does and his dedication to the organization; as well as his staff. He is a very positive manager, supporting his staff in every way and working with them to achieve their goals.”","Keith Gillham “Donald is a consummate professional who I had the pleasure of working with at Bank of New York Mellon. His expertise, knowledge communication and sheer passion for what he does is unrivalled and despite putting himself under pressure Donald always comes out smiling. Donald has the depth required to make astute decisions, not only around technology but also the key business drivers. I therefore have no compulsion in whole heartedly recommending Donald without hesitation. ”"]']
User: ['Brian Edwards', "As an IT consultant, it's important to keep up on new technologies and effectively communicate this to my clients. Keeping my clients fully aware of their IT infrastructure, setting proper expectations for support and meeting their goals is a big part of what I do.", 'Information Technology Consultant', 'Express IT Consulting', '[{"company":"Express IT Consulting","company_id":"express-it-consulting","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"Express IT Consulting is an Information Technology company that helps small to medium sized businesses with all of their IT needs. Based in Mansfield, TX, we offer a wide range of IT services that focuses on remote support that allows us to connect into your machine within minutes to try and resolve your issue. From swapping out a computer, to building up a server, or implementing cloud backups, we\'ve got you covered.For more information on how we can help your small business, please contact us at 817-903-0266 or send an email to info@expressitc.com.","duration":"Dec 2009 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"Dec 2009","subtitle":"Express IT Consulting","title":"Founder/Owner"}],"url":"https://www.linkedin.com/company/express-it-consulting"},{"company":"Meritage Corp.","company_id":null,"location":"","positions":[{"description":"I was responsible for the Dallas/Ft. Worth area IT support for all employees. I was also in charge of backups company wide, including our server CoLo in Scottsdale, AZ. I worked with Tier 1 and Tier 2 support personnel to help them troubleshoot technical issues.\uf0a7\uf0a7 \uf0a7 \uf0a7 I was responsible for the Dallas/Ft. Worth area IT support for all employees. I was also in charge of backups company wide, including our server CoLo in Scottsdale, AZ. I worked with Tier 1 and Tier 2 support personnel to help them troubleshoot technical issues.\uf0a7\uf0a7 \uf0a7 \uf0a7","duration":"Jan 2005 Dec 2009 5 years","duration_short":"5 years","end_date":"Dec 2009","start_date":"Jan 2005","subtitle":"Meritage Corp.","title":"Technical Services"}],"url":""},{"company":"Nokia Mobile Phones","company_id":"nokia","location":"","positions":[{"description":"Assigned to Nokia’s Business Infrastructure Unit to provide support to local and remote staff. Support various technologies, such as wireless networking, VPN and other enterprise technology needs. Perform domain and print server administration in a Windows 2000 environment as well as Active Directory expertise. Microsoft Outlook in an Exchange environment and Lotus Notes technical knowledge. Demonstrated problem-solving skills in the areas of disaster recovery, network troubleshooting, and general computer repair.• Exceeded all predetermined service level agreement times, often by more than 20%.• Trained the local staff on a successful decryption and disaster recovery process.• Resolved an average of 75-150 issues per week.• Acted as a Lead Service Desk Agent/Mentor to new Agents.","duration":"Jan 2001 Jan 2005 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2005","start_date":"Jan 2001","subtitle":"Nokia Mobile Phones","title":"Sr. Onsite Support Engineer/Service Desk Agent"}],"url":"https://www.linkedin.com/company/nokia"}]', '["Sheryl Opperman “I worked with Brian at Nokia. He’s the best IT person I’ve ever worked with. He’s patient, respectful, and knows what he’s doing. He was able to fix any issue our team had with their computers, and he did it quickly. Brian is very knowledgeable about computers, very friendly, and very easy to work with.”","Paige Hudson Garcia “I can’t say enough good things about Brian! He has saved our “life” more times than I can count. There is no one more knowledgeable about IT services and I would fight to take him with me anywhere I went. He is HIGHLY recommended.”","LinkedIn User “For five years, I had the privilege of working with Brian on many IT projects. His results driven approach and excellent communication makes him great at what he does. Under Brian\'s leadership, IT challenges are easily defeated, businesses strive, and clients are satisfied.”","Ryan Skipper “Brian took care of the Dallas Fort Worth divisions. Dealing with such a large area, he demonstrates effective time, workload management and prioritization skills. He is a valuable part of the team and a great go-to person. He is a highly trustworthy individual and adheres to company policy and procedures. For these reasons his is tasked with maintaining user network security for the company and training new team members throughout the country. Brian was awesome to work with and is a great team player.”","Anthony Blackwell “I had the pleasure of working with Brian at Meritage Homes, and would certainly welcome the opportunity to work with him again. Brian has the priceless ability of being able to bring focus and direction to a personality-diverse group of individuals, and make them into a productive team that stays on task. His detail-oriented, highly-organized, and priority-conscious work-style, gave our team a strong cohesiveness that enabled us to stay focused through many challenges.”"]']### Assistant: The agent's job is to provide IT consulting services, and today, the agent is reaching out to the user to offer technical support and discuss potential IT solutions for their small business.
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### Human: Agent: ['Stephen Fashoro', 'A famous quote states, "Your brand is what other people say about you when you\'re not in the room." It\'s the driving force that propels a startup company into a leading national brand. As you can see, I\'m passionate about the process of building relationships between a brand and its public. I\'m a public relations, media relations and marketing specialist that helps clients\' maximize their communication strategies, generate media interest and build relationships throughout the community. Specific areas of specialization include project management, media relations, media training, community involvement, crisis management, social media, online marketing, strategic communications planning, and grassroots initiatives.Qualification Highlights:•Served as point of contact for main client accounts and led the development and execution of strategic public relations plans.•Built significant relationships with media representatives and developed tactical news releases earning media impressions in the millions for multiple key events.•Generated successful media exposure for major clients by collaborating with stakeholders, government agencies, and elected/appointed officials.•Enhanced internal communication initiatives by designing newsletters and website articles.•Managed relations for senior administration and secured high level coverage of events, announcements, and community outreach initiatives.•Oversaw and managed budgets/project timelines for client campaigns and initiatives.•Demonstrated capability to manage and prioritize multiple tasks/projects under deadline pressure. •Developed and led successful social media campaigns that resulted in increased consumer engagement for client initiatives.', 'Media Relations Manager at Southern Methodist University', 'Southern Methodist University', '[{"company":"Southern Methodist University","company_id":"smudallas","industry":"Higher Education","location":"Dallas/Fort Worth Area","positions":[{"description":"• Managed all media relations efforts for SMU’s Dedman School of Law and SMU’s political science department.• Conducted media training sessions with professors in order to prepare them for media interviews.• Secured media coverage for the law school and political science department in outlets such as The Dallas Morning News, CBS 11, FOX 4, NBC 5, Washington Post, USA Today, People Magazine, CNN, NPR, KERA Think, MSNBC, ABC News, The Texas Tribune, and The Wall Street Journal.Results:-Secured media coverage earning 80 million+ media impressions and ad values of nearly $975,000.• Developed and distributed press releases, media advisories, and other marketing materials related to SMU\'s educational programs, on-campus events, professors and star students.","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Southern Methodist University","title":"Media Relations Manager, Law and Political Science"}],"url":"https://www.linkedin.com/company/smudallas"},{"company":"OCG+","company_id":"open-channels-group","location":"Dallas/Fort Worth Area","positions":[{"description":"• Oversaw client accounts; developed and managed client budgets, oversaw project timelines,devised communications plans, created communications strategy for new business pitches, executed social media plans, drafted award entries, developed press releases and media advisories for client initiatives.• Significantly improved citizen’s awareness of 35Express project, a 30 mile, $1.4 billion highway expansion project throughout eight cities and two counties. Responsibilities included: -Supervising 35Express junior support staff members. -Developing media relations and social media plans. -Managing account and serving as a public information officer. -Conducting grassroots outreach. -Coordinating traffic updates to stakeholders. Results: -Secured and engaged over 8K Facebook and 4K Twitter followers; garnered approximately 6 million in total media impressions. • Developed web copy, social media and newsletter content for TRWD’s Reverse Litter campaign. Results:-Engaged over 25K Facebook followers, garnered 26K Reverse Litter North Texas pledge takers and secured 36.6K impressions each quarter with Reverse Litter’s Twitter audience. -Team earned 2017 Pegasus Awards Award of Honor for work on Reverse Litter campaign. • Pitched and secured media coverage for Sundt Construction in key trade publications: Texas Contractor Magazine, ENR Texas Louisiana and DFW Construction News. Results:-Earned media coverage garnered 4.8 million in total media impressions and $10,698 in ad values.","duration":"Sep 2016 Oct 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2018","start_date":"Sep 2016","subtitle":"OCG+","title":"Strategic Communications Consultant / Public Relations Account Supervisor"}],"url":"https://www.linkedin.com/company/open-channels-group"},{"company":"TrizCom PR","company_id":"trizcom","location":"Dallas/Fort Worth Area","positions":[{"description":"• Managed client accounts; secured earned media coverage for clients in mainstream and industry print/online publications, social media and broadcast outlets. Results:-Earned 2.2 million in total media impressions and $6,800 in ad values for Legacy ER & Urgent Care’s public relations campaigns.-Secured CTL coverage in top tier trade publications such as Becker’s Spine Review and D Healthcare Daily. • Managed client accounts; secured earned media coverage for clients in mainstream and industry print/online publications, social media and broadcast outlets. Results:-Earned 2.2 million in total media impressions and $6,800 in ad values for Legacy ER & Urgent Care’s public relations campaigns.-Secured CTL coverage in top tier trade publications such as Becker’s Spine Review and D Healthcare Daily.","duration":"Nov 2015 Aug 2016 10 months","duration_short":"10 months","end_date":"Aug 2016","start_date":"Nov 2015","subtitle":"TrizCom PR","title":"Account Executive"}],"url":"https://www.linkedin.com/company/trizcom"},{"company":"JODesign, LLC","company_id":"thejoagency","location":"Fort Worth, TX","positions":[{"description":"• Served as main client contact; executed media plan for 23rd Annual Komen Greater Fort Worth Race for the Cure campaign; secured coverage for Race for the Cure and Stock Show Goes Pink events that combined, earned 1.5 million in media impressions and $20,000 in ad values.• Developed ad copy for client projects; collaborated with internal creative team to conceptualize and design collateral materials for Episcopal School of Dallas and Plaza Medical Center. • Devised press releases and media advisories for several client initiatives.","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"JODesign, LLC","title":"Public Relations Account Executive"}],"url":"https://www.linkedin.com/company/thejoagency"},{"company":"OCG PR","company_id":"open-channels-group","location":null,"positions":[{"description":"• Significantly improved citizen’s awareness of 35Express project, a 30 mile, $1.4 billion highway expansion project throughout eight cities and two counties.Responsibilities included:-Coordinating media interviews.-Conducting grassroots outreach and developing social media posts.-Answering citizen’s inquiries and crafting bi-weekly newsletter to keep residents informed.• Wrote and published articles to showcase Texas Health Care\'s medical expertise and raise awareness about their new website.• Developed media plans and secured media coverage for AT&T Atlanta Football Classic 2012 and 2013 and secured media coverage for Chiquita Loveless, AT&T Bobby Dodd Institute Pitch and Outreach.• Developed promotional sweepstakes contest for ‘Making Moves’, AT&T Nations Football Classic, 2013 earning over 2 million media impressions and 36,000+ social media blogger mentions of campaign.• Generated talking points for campaign host and executives for AT&T 28 Days speaker series tour.","duration":"Jan 2013 Oct 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2014","start_date":"Jan 2013","subtitle":"OCG PR","title":"Account Supervisor"},{"description":"Managed AT&T client account; oversaw project timelines, devised communications plans, managed junior support staff, executed social media plans, drafted award entries, developed press releases and media advisories for client initiatives.Responsibilities included:-Cultivating news releases, landing page copy, talent bios, social media posts and talking points in support of AT&T 28 Days campaigns.-Coaching campaign host and executives by developing talking points for seven separate markets; created fact sheets, regional media advisories, newswire distribution and blogger outreach.-Coordinating VIP events in select markets; collaborating with multiple agencies on client initiatives.-Devising press releases, media advisories and creative pitches for corporate communications clients.-Developing marketing collateral, including informational content creation, design, editorial, distribution of newsletters for employees.Results:-Secured media coverage for AT&T\'s various consumer and multicultural campaigns through development of press releases and media outreach earning 23 million+ media impressions and ad values of nearly $150,000.-Work on AT&T client and helped OCG PR garner 2012 AdColor MVP Award.","duration":"Jan 2010 Dec 2012 3 years","duration_short":"3 years","end_date":"Dec 2012","start_date":"Jan 2010","subtitle":"OCG PR","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/open-channels-group"},{"company":"Burson-Marsteller","company_id":"burson-marsteller","location":"Dallas, Texas","positions":[{"description":"• Worked together with team members to develop RFP’s for Teacher Retirement System of Texas, La Fonda Hotel Santa Fe, and Visit California, including staff bios and case studies. • Assisted with evaluating location for national green events, chambers, forums, and panels for Shell Energy leaders; prepared media coverage reports and a crisis management plan in response to an upcoming court case. • Highlighted media appointments and interviews of City of Mesquite officials by producing web marketing content and coordinated resident attendance at special events. • Designed and delivered creative pitches on key events for DFW International Airport. • Generated activity reports and ad values for media coverage and managed events calendar placements with media. • Produced media relations plans and composed letters for leaders of a natural energy provider in response to a crisis. • Worked in conjunction with a client to create internal communications and develop website content.","duration":"Mar 2008 Apr 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2009","start_date":"Mar 2008","subtitle":"Burson-Marsteller","title":"Client Executive"}],"url":"https://www.linkedin.com/company/burson-marsteller"},{"company":"Star Community Newspapers","company_id":"star-community-newspapers","location":"Addison, Texas","positions":[{"description":"• Developed assigned stories with two-day deadlines using AP style.• Wrote stories for local communities about town council meetings, police and fire, local events and chamber events.• Stories written for Star newspapers were submitted and featured in Top 10 stories of 2007 issue. • Developed assigned stories with two-day deadlines using AP style.• Wrote stories for local communities about town council meetings, police and fire, local events and chamber events.• Stories written for Star newspapers were submitted and featured in Top 10 stories of 2007 issue.","duration":"Feb 2007 Mar 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2008","start_date":"Feb 2007","subtitle":"Star Community Newspapers","title":"Staff Writer"}],"url":"https://www.linkedin.com/company/star-community-newspapers"}]', '["Michelle Cragle “Stephen is a collaborative team member who knows his stuff. Whether it\'s pitching to the media, writing engaging web content, or crafting business proposals, Stephen has what it takes to get the job done. His positive and upbeat demeanor only add to his well-honed communications toolbox.”","CJ Schexnayder “Stephen is a consummate communications professional. He works to understand a client\'s communications needs and seeks out the best channel of relay that information to the critical stakeholders in need of it. He instinctively understands if a situation requires a social media post, a press release or one-on-one interaction and excels at them all. Stephen was an invaluable member to the 35Express team and contributed greatly to the success in meeting the specific needs of the client on the major infrastructure program. ”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the user is reaching out to the agent because they need assistance with resolving a software issue.
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### Human: Agent: ['patti pearce', "My Practice: Being a therapist has given me so many gifts. As I experience the transformation of the individual who first walked in my door to who they have become, I know I am an experiencing a miracle. I look forward to each client's session. They trust that they will not be judged. They trust that they won't be told what is in their best interest--I have full faith and confidence these individuals already possess this knowledge. I encourage clients to take the risk of sharing their fears and pain so they can gain insight and free themselves from self-defeating thoughts and behavior. I am honored to part of their process. I am especially grateful for the lessons I have learned from hundreds of wonderful clients who have taught me more than I could ever teach them. They have blessed me with passion and pride to be a member of a helping profession. My primary goal is to give clients hope: the tools for having a fulfilled life and the courage to accomplish goals that had only been dreams.", 'Sole Proprietor at Patti Pearce LPC.', 'Patti Pearce LPC Private Practice', '[{"company":"Patti Pearce LPC Private Practice","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Patti Pearce LPC Private Practice","title":"Owner"}],"url":""},{"company":"SOLACE COUNSELING","company_id":"solace-counseling","location":"","positions":[{"description":"Patti\'s role as Clinical Director is developing and implementing progressive mental health and substance abuse programs for Solace Intensive Outpatient Services. She utilizes techniques from Cognitive Behavioral Therapy and Dialectal Behavior Therapy, along with 12 Step principles. She is vigilant in helping clients take responsibility for their choices and empowering them to acquire coping skills that work. Her professional experience, combined with her constant review and compilation of relevant research, enables her to design lectures and treatment plans that are specific to the needs of individual patients. She is encouraging to individuals who are seeking a life of fulfillment and stable relationships.","duration":"Apr 2002 Aug 2014 12 years 5 months","duration_short":"12 years 5 months","end_date":"Aug 2014","start_date":"Apr 2002","subtitle":"SOLACE COUNSELING","title":"Clinical Director"}],"url":"https://www.linkedin.com/company/solace-counseling"},{"company":"Powerpak","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1985 Dec 1993 9 years","duration_short":"9 years","end_date":"Dec 1993","start_date":"Jan 1985","subtitle":"Powerpak","title":"Sales & Marketing"}],"url":""}]', '["Michael Hurtado “Patti was a pleasure to work with. She follows through on her commitments and is a professional on the highest level. I would not hesitate to use her services based on my personal experience with her.”","Celeste McCormick “Patti has been a great sounding board for our family - the counseling provided is not only for the client but the families as well. Her integrity is above board, is great at communicating and getting people to understand. I highy reccomend her.”"]']
User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide counseling services. Today, the user is reaching out to the agent because they need assistance in coping with work-related stress and maintaining a healthy work-life balance.
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### Human: Agent: ['David Jones', 'Residential and Commercial General Construction company specializing in Interior and Exterior Remodeling in the Houston area.Specialties: Residential kitchen/bathroom remodeling, custom cabinets, countertops, frameless glass, carpet, tile, engineered wood and solid wood flooring. Interior painting and sheetrock work. Adding walls, doors, window replacement, roof repair/replacement, driveways, patios, shade arbors, gazebos, covered patios/outdoor kitchens, siding and trim replacement. Exterior painting. Electrical, Plumbing and A/C work.', 'Owner at Phoenix Contracting Services', 'Phoenix Contracting Services', '[{"company":"Phoenix Contracting Services","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Residential/ Commercial General Contractor specializing in Interior and Exterior Remodeling including kitchens, bathrooms, custom cabinets, granite/quartzite/tile countertops, wood/tile/carpet flooring, framing, sheetrock, painting, window replacement, roof repair/replacement, siding and trim replacement, covered patios, outdoor kitchens, shade arbors, concrete driveways and patios, and decks. Electrical, Plumbing and A/C services also offered. Residential/ Commercial General Contractor specializing in Interior and Exterior Remodeling including kitchens, bathrooms, custom cabinets, granite/quartzite/tile countertops, wood/tile/carpet flooring, framing, sheetrock, painting, window replacement, roof repair/replacement, siding and trim replacement, covered patios, outdoor kitchens, shade arbors, concrete driveways and patios, and decks. Electrical, Plumbing and A/C services also offered.","duration":"Jul 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Phoenix Contracting Services","title":"Owner"}],"url":""},{"company":"DLJ Contracting","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Residential Renovation/Remodeling General Contracting Company specializing in projects such as kitchens, bathrooms, countertops, custom cabinets, drywall repair, flooring, room extensions, additions, exterior covered patios, shade arbors, siding, trim, window or door replacement, interior and exterior painting, fences and roofing, etc. Commercial renovation and remodeling projects including office build out including metal studs, sheetrock, ceilings, flooring, cabinets, doors, trim, countertops, painting, glass replacement, A/C and electrical services.","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"DLJ Contracting","title":"Owner"}],"url":""},{"company":"Modern Home Renovation LLC","company_id":null,"location":"Kingwood, TX","positions":[{"description":"Residential remodeling and renovation company. Projects included covered patios, kitchen and bathroom remodeling, flooring of all kinds, concrete patios, stamped concrete, additions, window, siding and roofing. Residential remodeling and renovation company. Projects included covered patios, kitchen and bathroom remodeling, flooring of all kinds, concrete patios, stamped concrete, additions, window, siding and roofing.","duration":"Sep 2009 Dec 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2010","start_date":"Sep 2009","subtitle":"Modern Home Renovation LLC","title":"Sales/Project Manager"}],"url":""},{"company":"Dynamic Structures, Inc","company_id":null,"location":"Harris and Montgomery Counties","positions":[{"description":"Commercial and Residential Remodeling and Renovation Services. Catastrophic Damage Repairs. Metal building erection, tree removal. Commercial and Residential Remodeling and Renovation Services. Catastrophic Damage Repairs. Metal building erection, tree removal.","duration":"Jan 2007 Sep 2009 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2009","start_date":"Jan 2007","subtitle":"Dynamic Structures, Inc","title":"Business Development Manager"}],"url":""},{"company":"Tri Point Construction","company_id":null,"location":"Harris County","positions":[{"description":"Residential (40%) and Commercial (60%) Remodeling and Renovation. Helped start up company establish themselves in commercial construction field. Worked with Commercial Tenant Brokers, Leasing Agents, Property Management Companies to obtain opportunities for office space build outs. Managed construction projects. Residential (40%) and Commercial (60%) Remodeling and Renovation. Helped start up company establish themselves in commercial construction field. Worked with Commercial Tenant Brokers, Leasing Agents, Property Management Companies to obtain opportunities for office space build outs. Managed construction projects.","duration":"Mar 2006 Jan 2007 11 months","duration_short":"11 months","end_date":"Jan 2007","start_date":"Mar 2006","subtitle":"Tri Point Construction","title":"Sales Manager/Project Manager"}],"url":""},{"company":"Humble Roofing Supply","company_id":null,"location":"Harris, Montgomery and Liberty Counties","positions":[{"description":"Business to Business sales of residential/commercial roofing materials to residential /commercial roofing contractors throughout Harris, Montgomery and Liberty counties. Company sold to larger company based in Dallas. Business to Business sales of residential/commercial roofing materials to residential /commercial roofing contractors throughout Harris, Montgomery and Liberty counties. Company sold to larger company based in Dallas.","duration":"May 2000 Feb 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2002","start_date":"May 2000","subtitle":"Humble Roofing Supply","title":"Commercial Sales-Roofing Materials"}],"url":""},{"company":"GAF","company_id":"gaf","location":"Channelview, Texas","positions":[{"description":"Manager of Quality Lab for commercial/residential roofing materials manufacturer, handling and disposal of all hazardous materials and plant wide OSHA training. Manager of Quality Lab for commercial/residential roofing materials manufacturer, handling and disposal of all hazardous materials and plant wide OSHA training.","duration":"Mar 1996 May 2000 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 2000","start_date":"Mar 1996","subtitle":"GAF","title":"Quality Engineering Manager, Hazmat Officer, OSHA Trainer"}],"url":"https://www.linkedin.com/company/gaf"}]', '["Bob Sponaugle “Dave put the job together in a well written summary and priced the job in a way for us to understand and analyze the various areas of the total job.”","Javier Galvez , PMP “I had the privilege of working with David for over a year in Modern Home Renovation. He was a great salesman and Project Manager who always based his work on the people. The results were always on time and beyond the clients expectations.”"]']
User: ['Jose Alberto Morales Gonzalez', 'My professional experience is that I do complete construction, newly and remodeled homes. Residential and commercial. I do floor covering, custom building bathroom showers , kitchen backsplash , granite, Sheetrock, tape & float & texture and painting and much more. My work is guaranteed. My priority are my customers. Serving all of Texas', 'Contractor- Jose Remodeling Sevices LLC', 'Jose Remodeling Sevices LLC General Contractor', '[{"company":"Jose Remodeling Sevices LLC General Contractor","company_id":null,"location":"","positions":[{"description":"I am owner of my business and I do complete remodeling I am owner of my business and I do complete remodeling","duration":"Oct 2001 - Present 20 years 8 months","duration_short":"20 years 8 months","end_date":"Present","start_date":"Oct 2001","subtitle":"Jose Remodeling Sevices LLC General Contractor","title":"Contractor- Jose Remodeling Sevices"}],"url":""},{"company":"Nelson Floor Covering","company_id":null,"location":"","positions":[{"description":"I did floor covering installation, and complete remodeling. I did floor covering installation, and complete remodeling.","duration":"Sep 1997 Sep 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2000","start_date":"Sep 1997","subtitle":"Nelson Floor Covering","title":"Employee"}],"url":""},{"company":"Framing","company_id":null,"location":"","positions":[{"description":"I did installation of doing the walls in 2x4 and installing windows, doors, siding, decking, I did installation of doing the walls in 2x4 and installing windows, doors, siding, decking,","duration":"Aug 1995 Aug 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1997","start_date":"Aug 1995","subtitle":"Framing","title":"Framing houses"}],"url":""}]', '["Edwin Miranda “Jose lead a team of construction workers who were always on time and kept the project on time to completion. Jose was very knowledgeable in his work and was very easy to work with throughout the project. We received high quality work that was completed on time at a very reasonable cost. I would use his services in the future and highly recommend him.”","Sigfinnur \\"Finn\\" Sigurðsson “I have hired Jose for a number of jobs. He is honest and reliable and gets it done on time. I will continue to work with Jose on other future jobs.”"]']### Assistant: The agent's job is to provide residential and commercial general construction services, specializing in interior and exterior remodeling, while the user is reaching out to the agent because they need assistance with complete remodeling, including floor covering installation and custom building projects.
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### Human: Agent: ['Liz Centeno-Vera', 'Marketing professional with extensive industry experience producing multimedia campaigns for nationally recognized brands. Proficient in the development of customer-focused marketing campaigns that drive engagement, loyalty and growth. Keen ability to creatively bring concepts to life, pitch new ideas, offer data-driven strategy and recommendations, provide sales support and aid in new business development. Areas of expertise include: Retention and partnership marketing, print and digital media, event sponsorship, social strategy and email marketing Specialties: • Campaign planning and execution, client services, account and project management • Excellent interpersonal communication and relationship building skills • Demonstrated success working with clients, vendors and cross-functional teams • Ability to work well in high-pressure situations, manage multiple projects and adapt quickly to shifting priorities', 'Sr. Retention Marketing Manager @ Groove', 'Groove', '[{"company":"Groove","company_id":"groove.co","industry":"Software Development","location":"","positions":[{"description":"Groove is a leading sales engagement platform that makes enterprise sales & revenue teams more efficient and effective. Groove is a leading sales engagement platform that makes enterprise sales & revenue teams more efficient and effective.","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Groove","title":"Sr. Retention Marketing Manager"}],"url":"https://www.linkedin.com/company/groove.co"},{"company":"ESET","company_id":"eset","location":"San Diego","positions":[{"description":"","duration":"Jul 2018 Apr 2022 3 years 10 months","duration_short":"3 years 10 months","end_date":"Apr 2022","start_date":"Jul 2018","subtitle":"ESET","title":"Marketing Manager, Customer Retention"}],"url":"https://www.linkedin.com/company/eset"},{"company":"SOCi, Inc.","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"SOCi, Inc.","title":"Retention Marketing Manager"}],"url":""},{"company":"Competitor Group, Inc.","company_id":"competitor-group","location":"San Diego, California","positions":[{"description":"","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"Competitor Group, Inc.","title":"Partnership Marketing Manager"}],"url":"https://www.linkedin.com/company/competitor-group"},{"company":"Belding Associates, LLC","company_id":"belding-associates-llc","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Belding Associates, LLC","title":"Key Account Marketing Manager"}],"url":"https://www.linkedin.com/company/belding-associates-llc"},{"company":"eSearchVision","company_id":"esvfrance","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"eSearchVision","title":"Account Manager"}],"url":"https://www.linkedin.com/company/esvfrance"},{"company":"phd media","company_id":"phd-","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"phd media","title":"Media Planner"}],"url":"https://www.linkedin.com/company/phd-"},{"company":"Asset Marketing Systems","company_id":"asset-marketing-systems","location":"Greater San Diego Area","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Asset Marketing Systems","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/asset-marketing-systems"}]', '["Lauree Tapp “Liz is a hard-working, exceptionally bright and talented professional in the marketing world. She is committed to earning the respect of her supervisors and peers, and always goes above and beyond to get the job done. She would be a great asset to any company!”","Jeff Davis “Liz is an extremely hard worker, puts in long hours when needed and never complains. She quickly understood new concepts and was able to make a contribution to the team right off the bat.”"]']
User: ['Sarah Behrens', 'I am a passionate marketer with 10 years of agency and brand experience, skilled in creative problem solving, strategic and analytical thinking, and fostering long lasting agency, partner, and cross-functional relationships.', 'Senior Manager, Marketing at DoorDash', 'DoorDash', '[{"company":"DoorDash","company_id":"doordash","industry":"Internet","location":null,"positions":[{"description":"Leading co-marketing for strategic partnerships.","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"DoorDash","title":"Senior Manager, Partnership Marketing"},{"description":"","duration":"May 2020 Oct 2020 6 months","duration_short":"6 months","end_date":"Oct 2020","start_date":"May 2020","subtitle":"DoorDash","title":"Contract: Senior Manager, Partner Marketing at DoorDash"}],"url":"https://www.linkedin.com/company/doordash"},{"company":"California Academy of Sciences","company_id":"california-academy-of-sciences","location":null,"positions":[{"description":"• Established the annual marketing strategic plan to execute a $5M ad budget to achieve $18.2M in revenue• Led the agency relationship; managing the creative and media strategy, production and budget across innovative digital, streaming, broadcast, social media, and other media • Cross-functional lead across creative, consumer insights, exhibits, web, comms and sales teams on brand and other product marketing initiatives • Led the SEM strategy and managed the digital agency relationship, maintaining a 10.5% CTR and $6+ ROI• Managed budget and KPIs, layering Nielsen, google analytics, and customer data to recommend optimizations• Supervised a Marketing Assistant and an ongoing marketing internship program• Executed the content strategy for promotional emails maintaining an average CTR of 3.5%• Led the program development for Academy for All DE&I initiatives, serving 330,000 low-income individuals and families throughout the Bay Area for free and reduced admission and programs","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"California Academy of Sciences","title":"Senior Marketing Manager"},{"description":"","duration":"Dec 2016 Jan 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2020","start_date":"Dec 2016","subtitle":"California Academy of Sciences","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/california-academy-of-sciences"},{"company":"Heat (Advertising, not basketball)","company_id":"thisisheat","location":"san francisco, california","positions":[{"description":"• Led cross-functional teams to develop and execute creative strategies to hit KPIs across TV, digital, POS, social media and on-site activations• Analyzed performance and gave optimization recommendations• Defined the scope and timeline for projects and managed budgets• Managed an Asst. Brand Manager across all clients• Launched new product, co-branding, native/editorial contentand influencer campaigns","duration":"Sep 2014 Dec 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2016","start_date":"Sep 2014","subtitle":"Heat (Advertising, not basketball)","title":"Brand Supervisor- Twitter, Expedia, Esurance, Levi\'s, La Crema, Bank of the West"}],"url":"https://www.linkedin.com/company/thisisheat"},{"company":"FCB West","company_id":"fcbglobal","location":"san francisco bay area","positions":[{"description":"• Instrumental in the strategy and execution of campaigns for Kikkoman, and an integrated launch of a new product for Ghirardelli.• Managed multi-million dollar production budgets and tracked profitability of all projects.• Mentored interns over the course of several months.• Presented competitive and SWOT analysis to CMO quarterly.","duration":"Apr 2014 Sep 2014 6 months","duration_short":"6 months","end_date":"Sep 2014","start_date":"Apr 2014","subtitle":"FCB West","title":"Brand Manager- Ghirardelli, Kikkoman"}],"url":"https://www.linkedin.com/company/fcbglobal"},{"company":"McCann Worldgroup","company_id":"mccannworldgroup","location":"Dallas, TX","positions":[{"description":"• Presented competitive SWOT analysis reports on a quarterly basis.• Managed estimates and the budget for all projects.• Assisted in managing the strategy and creative for integrated brand campaigns across media.• Managed content creation and strategy for NFL and NBA sponsorships, LGBT initiatives, and social media.","duration":"Jun 2013 Apr 2014 11 months","duration_short":"11 months","end_date":"Apr 2014","start_date":"Jun 2013","subtitle":"McCann Worldgroup","title":"Assistant Brand Manager- American Airlines"}],"url":"https://www.linkedin.com/company/mccannworldgroup"},{"company":"The Richards Group","company_id":"the-richards-group","location":"Dallas, Texas","positions":[{"description":"• Assisted in research and presentation prep for seven new business pitches.• Researched and suggested the agency’s 2013 competitive set.• Tracked changes, approvals, and direction from internal and client meetings for digital, print, and broadcast.• Created SWOT/competitive reports and presented digital trends to 25 peers and superiors, weekly.","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"The Richards Group","title":"Brand Coordinator- The Home Depot, Chick-fil-a, New Business"}],"url":"https://www.linkedin.com/company/the-richards-group"},{"company":"Chick-fil-A Corporate","company_id":"chick-fil-a-corporate","location":"Greater Austin Area, 17 locations","positions":[{"description":"• Analyzed IRI data to inform regional marketing decisions.• Increased sales by 20% with marketing initiatives across the website, social mediaand 21 in-store events.• Was promoted to plan and executed Chick-fil-A’s sponsorship with the University ofTexas, managing over 60 people for Corporate events.• Managed POS and in-store promotional materials and created marketing materials such as emails, flyers, blog and social content.• Managed a team of interns each quarter.","duration":"Jun 2011 Nov 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2012","start_date":"Jun 2011","subtitle":"Chick-fil-A Corporate","title":"Regional Marketing Manager- Austin"}],"url":"https://www.linkedin.com/company/chick-fil-a-corporate"},{"company":"The Miracle Foundation","company_id":"miraclefoundation","location":"Austin, Texas","positions":[{"description":"• Created social media content and composed blog entries, press releases, and e-blasts.• Assisted Marketing Director with city-wide conferences, events and fundraising efforts.","duration":"May 2010 Sep 2010 5 months","duration_short":"5 months","end_date":"Sep 2010","start_date":"May 2010","subtitle":"The Miracle Foundation","title":"Marketing & Social Media Assistant"}],"url":"https://www.linkedin.com/company/miraclefoundation"},{"company":"Texas A&M University","company_id":"texas-a&m-university","location":"College Station, TX","positions":[{"description":"• Conducted research using SPSS, LexisNexis and other data systems for research to be published on the effect of corporate name changes.• Prepared course material and managed communications, scheduling and emails.","duration":"May 2009 May 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2010","start_date":"May 2009","subtitle":"Texas A&M University","title":"Marketing Research Assistant"}],"url":"https://www.linkedin.com/company/texas-a&m-university"}]', '["Amanda Parker “I feel honored to have worked alongside Sarah and look to her as my mentor. I admire her ability to make decisions on the spot and saw the direct, successful outcomes from her strategies and campaigns. I watched her seamlessly take on greater responsibilities as she grew from Marketing Manager to Senior Marketing Manager. Her enthusiasm, dedication, innovativeness, and humble leadership makes Sarah such an awesome person to work with.”","Olivia Balicki “Sarah is one of the best people i\'ve ever had on my team and i hope to have the chance to work with her again. She excels at developing strong, genuine relationships with everyone around her (including senior level clients), she\'s on-top of the details while also able to think about the big picture and she truly cares about the work that she does which shows in the results. On top of that she\'s a great person to be around. ”"]']### Assistant: The agent's job is to develop customer-focused marketing campaigns that drive engagement and growth, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity between Groove and DoorDash.
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### Human: Agent: ['Ivan Slabchuck', 'Experienced Human Services Supervisor with a demonstrated history of working in the public and private sector alike. Skilled in data insights, trend analysis, business intelligence, and written communication. Candidate - Master of Business Administration -University of Illinois', 'Master of Business Administration Candidate - MBA at University of Illinois at Urbana-Champaign', 'Hennepin County', '[{"company":"Hennepin County","company_id":"hennepin-county","industry":"Government Administration","location":null,"positions":[{"description":"Designed a new data collection model that soon expanded to over 100 users and streamlined that data into a dashboard. Restructured Team wide processes that resulted in higher team out-put. Facilitated several ad-hoc workgroups designed to addressorganizational challenges. Navigated complex political and policy issues with the Minnesota Department of Human Services. Chaired a workgroup that effectively migrated cases fromthe legacy system to the new system.","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Hennepin County","title":"Human Services Supervisor"},{"description":"Informed decision making by providing thorough and timelyfeedback related to new process implementations. Determined and approved eligibility health care determinations. Served as Hennepin County official representative on a DHS workgroup and offered solution recommendations. Developed and refined data collection methods.","duration":"Feb 2017 Sep 2017 8 months","duration_short":"8 months","end_date":"Sep 2017","start_date":"Feb 2017","subtitle":"Hennepin County","title":"Human Services Representative, Senior"},{"description":"Informed decision making by providing thorough and timelyfeedback related to new process implementations. Determined and approved eligibility health care determinations. Served as Hennepin County official representative on a DHS workgroup and offered solution recommendations. Developed and refined data collection methods.","duration":"Apr 2014 Feb 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2017","start_date":"Apr 2014","subtitle":"Hennepin County","title":"Human Services Representative"}],"url":"https://www.linkedin.com/company/hennepin-county"},{"company":"Grandmas Place","company_id":null,"location":"","positions":[{"description":"Designed and helped develop procedures for use in the companywide IT manual. Facilitated a companywide IT modernization effort that resultedin the migration of physical records to a cloud environment. Trained new hires and facilitated training sessions for currentemployees and Supervisors/Managers. Contributed and helped develop stringent quality controland fiscally responsible standards in the daily operations of the work site.","duration":"Dec 2011 Jan 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jan 2016","start_date":"Dec 2011","subtitle":"Grandmas Place","title":"Service Coordinator"}],"url":""}]', '["“Ivan is a dependable young man with a good head on his shoulders. He is focused and conscientious with work assignments, and will complete them within the given deadline.”","“Ivan\'s leadership and supervising skills are exceptional. He is approachable and professional in what he does. He is meticulous in his work and very reliable. He manage people well, and can inspired and motivate his team with his leadership.”"]']
User: ['Robert Stark', 'Experienced Human Resources Executive with a demonstrated history of working in the transportation industry. Strong human resources professional skilled in Nonprofit Organizations, Career Development, Employee Handbooks, Coaching, and Deferred Compensation.', 'Human Resources Executive', 'Cedarbrook Senior Living', '[{"company":"Cedarbrook Senior Living","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Cedarbrook Senior Living","title":"Director of Human Resources"}],"url":""},{"company":"Metro Cars","company_id":"metro-cars","location":null,"positions":[{"description":"","duration":"Jul 2016 Jun 2019 3 years","duration_short":"3 years","end_date":"Jun 2019","start_date":"Jul 2016","subtitle":"Metro Cars","title":"Senior Vice President Human Resources"},{"description":"","duration":"Apr 2014 Jul 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2016","start_date":"Apr 2014","subtitle":"Metro Cars","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/metro-cars"},{"company":"Detroit Institute of Arts","company_id":"detroit-institute-of-arts","location":"","positions":[{"description":"","duration":"Aug 2006 Apr 2014 7 years 9 months","duration_short":"7 years 9 months","end_date":"Apr 2014","start_date":"Aug 2006","subtitle":"Detroit Institute of Arts","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/detroit-institute-of-arts"},{"company":"Judson Center","company_id":"judson-center","location":"","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Judson Center","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/judson-center"},{"company":"G-Tech","company_id":"g-tech-services-inc","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"G-Tech","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/g-tech-services-inc"},{"company":"Valeo Engine Cooling","company_id":"valeo","location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Valeo Engine Cooling","title":"Generalist, Human Resources"}],"url":"https://www.linkedin.com/company/valeo"},{"company":"Breed Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Breed Technologies","title":"Generalist, Human Resources"}],"url":""},{"company":"AlliedSignal","company_id":"honeywell","location":"","positions":[{"description":"","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AlliedSignal","title":"Generalist, Human Resources"}],"url":"https://www.linkedin.com/company/honeywell"}]', '["Tanagra Weaver “I interacted with Bob Stark when he was Director of HR at Judson Center. At that time we were both members of the Coalition of Personnel Administrators, an organization for non-profit human service agencies. This lasted about 7 years, one of which Bob served as president. Bob is very knowledgeable in both non-profit and manufacturing HR issues. He was always thorough and dedicated. I would recommend Bob to anyone.”","Wendy S. Cason “I have known Robert for 3 years now. Robert is very efficient and professional. In an environment where so many personalities are present, Robert provides a warm smile to everyone he encounters and goes beyond to extend his assistance in any way. He is personable and from what I have noticed about him, he treats everyone equally. He is a true asset to the DIA organization.”"]']### Assistant: The agent's job is to connect with experienced professionals in the transportation industry, and today, the agent is reaching out to the user to discuss potential collaboration on a career development project.
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### Human: Agent: ['Rob Snyder', 'Operational and business partner leader in human resources, learning & development, consumer affairs and workplace safety. Passionate about: client satisfaction, process improvement, building empowered and engaged teams, talent development and promoting inclusive cultures.', 'Operations & Team Leadership | Customer Service | HR | Learning & Development | Diversity & Inclusion | Workplace Safety', 'Hennepin Healthcare', '[{"company":"Hennepin Healthcare","company_id":"hennepin-healthcare","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Hennepin Healthcare","title":"Director, Employee Solutions & Operations"},{"description":"","duration":"Apr 2015 Oct 2021 6 years 7 months","duration_short":"6 years 7 months","end_date":"Oct 2021","start_date":"Apr 2015","subtitle":"Hennepin Healthcare","title":"Manager, HR Solution Center"}],"url":"https://www.linkedin.com/company/hennepin-healthcare"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"","duration":"Jul 2013 Mar 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2015","start_date":"Jul 2013","subtitle":"Target","title":"Manager, Human Resources Operations Center"},{"description":"","duration":"Jan 2010 Jul 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2013","start_date":"Jan 2010","subtitle":"Target","title":"Manager, Safety for all Distribution Centers"},{"description":"","duration":"Sep 2007 Jan 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2010","start_date":"Sep 2007","subtitle":"Target","title":"Manager, Distribution Organizational Effectiveness"}],"url":"https://www.linkedin.com/company/target"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Target","title":"Manager, Guest Relations"},{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Target","title":"Group Team Leader, Guest Relations"},{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Target","title":"Team Development Leader, Guest Relations"},{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Target","title":"Associate Training Specialist"},{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Target","title":"Phone Coordinator"}],"url":"https://www.linkedin.com/company/target"},{"company":"ADC","company_id":"adc","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Nov 2000 Aug 2001 10 months","duration_short":"10 months","end_date":"Aug 2001","start_date":"Nov 2000","subtitle":"ADC","title":"Account Specialist"}],"url":"https://www.linkedin.com/company/adc"},{"company":"Dayton\'s (Marshall Field\'s)","company_id":null,"location":null,"positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Dayton\'s (Marshall Field\'s)","title":"Human Resources Representative"},{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Dayton\'s (Marshall Field\'s)","title":"Selling Manager"},{"description":"","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Dayton\'s (Marshall Field\'s)","title":"Sales Associate & Team Lead"}],"url":""},{"company":"McDonald\'s","company_id":"mcdonald%27s-corporation","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"1988 1995 7 years","duration_short":"7 years","end_date":"1995","start_date":"1988","subtitle":"McDonald\'s","title":"Crew Member, Crew Trainer, Swing Manager"}],"url":"https://www.linkedin.com/company/mcdonald%27s-corporation"}]', '["Lama Salti “With a great pleasure, I\'d like to recognize Rob for the amazing leader he is. He is blessed with a unique personality filled with positive energy and it\'s contagious in a work environment. He\'s always looking for the wellness of his employees, making their work/life balance a priority and not forgetting about their career development. Because of Rob I was introduced to my mentor who guided me through finding my dream job. Thank you Rob, I was blessed to have known you. You\'re an asset for any company you work with. ”","Kristin Martindale, MA-HRIR “I was fortunate enough to report to Rob for a year at Target\'s HR Operations Center and I can say with certainty that he is one of the most passionate, authentic and supportive leaders that I have ever worked with. Rob has an natural passion for engaging and inspiring his team and the support he showed me as a direct report was no different. Rob is one of the most genuine and caring leaders I have worked with and his natural charisma allows him to connect with team members and leaders at all levels. We were able to partner on several large-scale initiatives where his strength and passion for team member learning and development was able to shine. Rob always puts the broader team first which allows him to make solid, strategic recommendations that support team member morale as well as the general operation of a large team. All of these traits make Rob a thoughtful and strong leader that will make an amazing impact at any organization. ”"]']
User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to connect with potential business partners and explore new opportunities, while today the user is reaching out to the agent because they need assistance in developing a marketing plan for their business.
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### Human: Agent: ['Yuhnis S.', 'I am an accomplished multilingual director-level sales/business development management professional with extensive global experience providing the leadership and direction to drive the achievement of key organizational sales-related goals and objectives. I am able to create and execute strategy designed to maximize the business potential and the associated revenue generated within the marketplace. In addition, I bring proven strength building long-term, profitable relationships with strategic sales partners and sales stakeholders leveraged to draw alignment with key sales initiatives. I am continually recognized for the ability to deliver impactful results while leading in fast-paced, highly competitive environments. Areas of Expertise Include: Business Solutions • Organizational Sales Leadership • Revenue Generation Consultative Sales Solutions • High-Touch Customer Relations • Customer Experience Sales Presentations • Sales Program Management • Budget Management & Forecasts Strategic Sales Partnerships • New Business Development • Sales Strategy & Execution Market Penetration • Competitive Analysis • Staff Training & Development', 'Domestic and International Sales Director at Philadelphia Sightseeing Tours', 'Philadelphia Sightseeing Tours', '[{"company":"Philadelphia Sightseeing Tours","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"As The Director of Domestic and International Sales, I am responsible for promoting tourism and economic growth in Philadelphia through Philadelphia Sightseeing Tours. By using my unique brand, I am charged to optimize our organization\'s revenue, customer satisfaction and market presence in both the domestic and international tourism markets. As The Director of Domestic and International Sales, I am responsible for promoting tourism and economic growth in Philadelphia through Philadelphia Sightseeing Tours. By using my unique brand, I am charged to optimize our organization\'s revenue, customer satisfaction and market presence in both the domestic and international tourism markets.","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Philadelphia Sightseeing Tours","title":"Domestic and International Sales Director"}],"url":""},{"company":"Ride The Ducks Philadelphia","company_id":null,"location":"Greater Philadelphia Area","positions":[{"description":"I was responsible for redirecting, redeveloping and recharging Ride The Ducks Philadelphia. I was applauded for growing the company\'s presence in both the domestic and international travel markets and rewarded for building customer loyalty, exceeding revenue goals, and generating new sources of revenue. I was responsible for redirecting, redeveloping and recharging Ride The Ducks Philadelphia. I was applauded for growing the company\'s presence in both the domestic and international travel markets and rewarded for building customer loyalty, exceeding revenue goals, and generating new sources of revenue.","duration":"Jan 2013 Oct 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2016","start_date":"Jan 2013","subtitle":"Ride The Ducks Philadelphia","title":"Sales Manager"}],"url":""},{"company":"Bonjour USA","company_id":null,"location":"Greater New York City","positions":[{"description":"I oversaw the operations of a leading international Receptive Tour Operator. I oversaw the operations of a leading international Receptive Tour Operator.","duration":"Nov 2012 Jan 2013 3 months","duration_short":"3 months","end_date":"Jan 2013","start_date":"Nov 2012","subtitle":"Bonjour USA","title":"Operations Manager"}],"url":""},{"company":"The Magnolia Leaf","company_id":null,"location":"Thomasville, Georgia","positions":[{"description":"I conducted in-depth market research to identify new business opportunities while working to increase sales and customer awareness at a luxury Bed and Business retreat. In addition, I worked to remain knowledgeable of online booking tools and market trends to target customer information to maximize revenue. I conducted in-depth market research to identify new business opportunities while working to increase sales and customer awareness at a luxury Bed and Business retreat. In addition, I worked to remain knowledgeable of online booking tools and market trends to target customer information to maximize revenue.","duration":"Oct 2009 Dec 2012 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2012","start_date":"Oct 2009","subtitle":"The Magnolia Leaf","title":"Regional Director of Sales"}],"url":""},{"company":"OnBoard Tours","company_id":null,"location":"","positions":[{"description":"I provided wide-ranging sales leadership for a sightseeing company with operations in New York City and Washington DC. I provided wide-ranging sales leadership for a sightseeing company with operations in New York City and Washington DC.","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"OnBoard Tours","title":"Vice President Sales"}],"url":""},{"company":"Marriott International","company_id":null,"location":"","positions":[{"description":"I successfully established the property as a significant presence within the domestic and international tourism industry while working to increase sales and enhance the guest experience. I successfully established the property as a significant presence within the domestic and international tourism industry while working to increase sales and enhance the guest experience.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Marriott International","title":"Sr Sales Manager"}],"url":""}]', '["Stephanie Esposito “Yuhnis has a natural talent in connecting with people. He is a professional who takes great pride in his work. He is honest, dedicated and hard-working. His skill set empowers him and enables him to produce results even in the most difficult situations. Yuhnis is a top notch sales professional and any employer would be very happy in hirin ghim for their team.”","Rémi VENITIEN “Dynamic and passionate, working with him was never \\"just work\\". 1st time ever I saw a DOS with a \\"fan club\\" in my booking dept...”"]']
User: ['Mandi Lucas', 'Experienced Travel Advisor with over 25 years experience. Skilled in Travel Planning, Leisure Travel, Customer Service, Incentive Travel, Group Travel and Sabre. Customized travel. Based entirely on your passions, your interests, your personal style.Adventures you never dreamed possible.', 'Director of Global Experiences', 'The Travel Agent, Inc', '[{"company":"The Travel Agent, Inc","company_id":null,"location":"Carmel, Indiana","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Feb 2018","subtitle":"The Travel Agent, Inc","title":"Director of Global Experiences"}],"url":""},{"company":"Great Destinations","company_id":null,"location":"","positions":[{"description":"Leisure and Corporate Travel","duration":"May 1996 Jan 2018 21 years 9 months","duration_short":"21 years 9 months","end_date":"Jan 2018","start_date":"May 1996","subtitle":"Great Destinations","title":"Travel Consultant"}],"url":""}]', '["Marilyn Nathan “Mandi is by far the best travel agent I have ever worked with. She has put together many trips for me and they are always a good experience. She has always followed through with amazing detail. I would and have recommended her to many of my friends and business acquaintences.”","Renee O\'Rourke “Attention to detail and the needs of her clients, Mandi provides her many years of experience to provide quality service to all of her clients.”"]']### Assistant: The agent's job is to provide customized travel planning services, and today the user is reaching out to the agent because they need assistance in planning a leisure group travel experience based on their passions and interests.
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### Human: Agent: ['Summer Swope', 'I\'m helpful by nature. I\'m consistently curious about your motives, your passions, and most importantly-your skill set. My favorite questions are open-ended, because I know that people are flexible, fluid and ever-changing. My experience at Buckner has led me to have a passion for individualized goal-setting and enthusiastic goal-achieving. I\'m your best planner and your number one fan! Tell me your wildest dreams, and I\'ll find all of the resources you need to become the person you never thought you could become. Helping humans (young and "old") is a passion of mine. I\'m an adventurer, and a sucker for an underdog. I\'m always outside, always connecting with new people, and always fostering relationships. I want to help you meet the people who will change your life. I love research-based anything. I spent two years in multiple psychology research labs as a research assistant. My areas of study included cognitive and behavioral therapy, anxiety and depression, and forensic psychology. There is nothing more rewarding than helping people grow and change in positive ways.', 'Personal Development Trainer at Old Republic Title', 'Old Republic Title', '[{"company":"Old Republic Title","company_id":"oldrepublictitle","industry":"Real Estate","location":"","positions":[{"description":"","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Old Republic Title","title":"Personal Development Trainer"}],"url":"https://www.linkedin.com/company/oldrepublictitle"},{"company":"First American Title","company_id":"first-american-title","location":"Austin, Texas","positions":[{"description":"","duration":"Aug 2016 Aug 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2019","start_date":"Aug 2016","subtitle":"First American Title","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/first-american-title"},{"company":"Reliant Title Agency","company_id":"reliant-title-agency","location":"Austin, Texas","positions":[{"description":"","duration":"Jul 2015 Aug 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2016","start_date":"Jul 2015","subtitle":"Reliant Title Agency","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/reliant-title-agency"},{"company":"Buckner International","company_id":"buckner-children-and-family-services","location":"","positions":[{"description":"Provide case management services to 50+ foster care youth aging-out of the foster care systemConduct monthly face-to-face assessmentsComplete transition plans based on individualized goal setting with youthEvaluate client performance on a monthly basisPrepare detailed reports for CPS investigators regarding risk factors for children in the homeRespond appropriately to frequent mental health and child abuse crisis situationsAssess and assist parents in completing plans of service and family team meeting requirementsManage detailed, individualized disbursement records for contract fundsApprove and deny financial expenditures requested by youth according to contract guidelinesPresent assessment-driven case facts in service review hearings for foster care youth","duration":"Feb 2014 Aug 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2016","start_date":"Feb 2014","subtitle":"Buckner International","title":"Aftercare Case Manager"}],"url":"https://www.linkedin.com/company/buckner-children-and-family-services"},{"company":"Starcare specialty health system","company_id":null,"location":"Lubbock, Texas","positions":[{"description":"Provide case management services to 50+ parole and probation residents Manage detailed, individualized behavioral reports for 50+ parole and probation clientsCommunicate expectations of the program to 50+ residentsReport to multiple state agencies regarding the progress of the clients Assess clients and make referrals to community sobriety and mental health services Maintain therapeutic interaction with clients with mental health disordersManage multiple documentation deadlines Report accurate, timely information to multiple state agencies","duration":"Dec 2012 Mar 2013 4 months","duration_short":"4 months","end_date":"Mar 2013","start_date":"Dec 2012","subtitle":"Starcare specialty health system","title":"Human Services Specialist"}],"url":""}]', '["“Summer is a high energy sales and marketing professional with a focus on helping others. She has a bright countenance and an infectious sense of possibility. Her creative ideas and coaching have been a great help to our business. I would highly recommend her in any customer facing engagement. ”","“Summer is one of those people in life you don\'t forget. Whether you only know her from a quick interaction at a meeting, or you have been lifelong friends, something about her leaves a permanent impression on your life. A lot of people talk about \\"radiant\\" personalities and \\"infectious\\" smiles, but I don\'t think people would use those phrases so casually if they met Summer, because she sets the standard. When she is having a conversation with someone - doesn\'t matter who it is, whether they\'ve had a bad day or not, they cannot help but smile and be engaged in whatever she is saying. I don\'t know many people who have that capability. She is rightly in the business of people, and her drive, ambition and positivity will take her wherever she wants to go in life. If you ever have a chance to meet and network with her, take it, because people like her only come around once every couple of generations.”"]']
User: ['Toni Fugate', 'For 20 years I have worked in the culinary field in multiple positions. I am a chef who can cook and bake which makes me a bit a of a unicorn in our industry. I recently started my own LLC aspiring to use marketing as a way to grow multiple niches online and culminate my diverse skills into one business enterprise. I have owned an at home cosmetics company for 16 years and continue to grow my business through marketing. I can cook, bake, give beauty advice, and now market. SugarGal LLC is the union of all of my skills, and I’m just getting started. Thanks for getting to know me.', "Sous Chef and Pastry Chef at Eat'n Park Hospitality Group Affiliate Marketing Social Media Content Creator", 'SugarGal LLC', '[{"company":"SugarGal LLC","company_id":null,"location":"Hobart, Indiana, United States","positions":[{"description":"Affiliate Marketing is what I do, helping people create a life in balance is who I am. Affiliate Marketing is what I do, helping people create a life in balance is who I am.","duration":"Mar 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Mar 2021","subtitle":"SugarGal LLC","title":"Affiliate Marketer"}],"url":""},{"company":"Eat\'n Park Hospitality Group","company_id":"enphg","location":"Valparaiso, Indiana","positions":[{"description":"Supervisor of dining facilities, and bakery. Responsibilities include plated desserts, all onsite baking for multiple outlets, ordering, inventory, training, hiring, and many more. Supervisor of dining facilities, and bakery. Responsibilities include plated desserts, all onsite baking for multiple outlets, ordering, inventory, training, hiring, and many more.","duration":"Dec 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Eat\'n Park Hospitality Group","title":"Sous Chef & Pastry Chef"}],"url":"https://www.linkedin.com/company/enphg"},{"company":"Mary Kay Global","company_id":"marykayglobal","location":"Hobart, Indiana","positions":[{"description":"I have used my business to do make-up and skin care for film, weddings, and customers. I am still a current selling consultant. I have used my business to do make-up and skin care for film, weddings, and customers. I am still a current selling consultant.","duration":"Jun 2005 - Present 16 years 10 months","duration_short":"16 years 10 months","end_date":"Present","start_date":"Jun 2005","subtitle":"Mary Kay Global","title":"Independent Beauty Consultant"}],"url":"https://www.linkedin.com/company/marykayglobal"},{"company":"Andorra Banquets","company_id":"andorra-banquets","location":"Schererville, Indiana","positions":[{"description":"Providing NWI with great service and food. I started the department, authored the menu, trained staff, and sales work. Providing NWI with great service and food. I started the department, authored the menu, trained staff, and sales work.","duration":"May 2019 Dec 2019 8 months","duration_short":"8 months","end_date":"Dec 2019","start_date":"May 2019","subtitle":"Andorra Banquets","title":"Off Site Catering Director"}],"url":"https://www.linkedin.com/company/andorra-banquets"},{"company":"The Course at Aberdeen","company_id":null,"location":"Valparaiso, Indiana","positions":[{"description":"","duration":"May 2019 Oct 2019 6 months","duration_short":"6 months","end_date":"Oct 2019","start_date":"May 2019","subtitle":"The Course at Aberdeen","title":"Food And Beverage Assistant"}],"url":""},{"company":"Cafe 339","company_id":null,"location":"Hobart, Indiana","positions":[{"description":"Created monthly pastry menu from scratch. Cooked on the line. Prepped food. Ordered food. Managed serving staff and daily operations. Served. Many miscellaneous responsibilities. Created monthly pastry menu from scratch. Cooked on the line. Prepped food. Ordered food. Managed serving staff and daily operations. Served. Many miscellaneous responsibilities.","duration":"May 2017 Aug 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2018","start_date":"May 2017","subtitle":"Cafe 339","title":"Assistant Manager"}],"url":""},{"company":"Ameristar Casino Hotel East Chicago","company_id":"ameristar-casino-east-chicago-llc","location":"East Chicago, Indiana","positions":[{"description":"Bake and produce goods for the Casino restaurants, buffets, and guests. Bake and produce goods for the Casino restaurants, buffets, and guests.","duration":"Nov 2016 May 2017 7 months","duration_short":"7 months","end_date":"May 2017","start_date":"Nov 2016","subtitle":"Ameristar Casino Hotel East Chicago","title":"Baker"}],"url":"https://www.linkedin.com/company/ameristar-casino-east-chicago-llc"},{"company":"Marlyn\'s Bakery","company_id":null,"location":"Hobart, Indiana","positions":[{"description":"I produce scratch made pies in large volume, bake cakes, cookies, and nut breads. I also decorate cakes. This a temporary position. I produce scratch made pies in large volume, bake cakes, cookies, and nut breads. I also decorate cakes. This a temporary position.","duration":"Jul 2016 Sep 2016 3 months","duration_short":"3 months","end_date":"Sep 2016","start_date":"Jul 2016","subtitle":"Marlyn\'s Bakery","title":"Production Baker"}],"url":""},{"company":"Tiger Lily Cafe","company_id":null,"location":"Chesterton, Indiana","positions":[{"description":"Responsibilities included: ordering bakery/cafe stock and inventory. Baking, cooking, and filling in for all employees; cooks, servers, counter ect. Customer service Managing employees Running Wilton cake decorating shop located in our bakery.MerchandisingVegan baking and cake decorating.Advertising and running our Facebook page. Dealing with vendors.Training employees.Advising owner on equipment purchases.Cost control And many more miscellaneous responsibilities.","duration":"May 2014 Mar 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2016","start_date":"May 2014","subtitle":"Tiger Lily Cafe","title":"Store Manager & Head Pastry Chef"}],"url":""},{"company":"Ivy Tech Community College","company_id":"ivy-tech-community-college","location":null,"positions":[{"description":"Teach classes by ACF standards. Classes I teach are; Intro to Baking, Pantry & Breakfast, Advanced Decorating and Chocolates, Classical Pastries and Chocolates, Baking Science, Bakery Merchandising, Wedding Cakes, and Yeast Breads.","duration":"Jun 2009 Dec 2014 5 years 7 months","duration_short":"5 years 7 months","end_date":"Dec 2014","start_date":"Jun 2009","subtitle":"Ivy Tech Community College","title":"Adjunct Baking Instructor"},{"description":"Running the department; supervising adjuncts, helping students, ordering inventory, working in a budget, teaching, networking, ect. During this time I helped the campus prepare for ACF accreditation visit.","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"Ivy Tech Community College","title":"Interim Hospitality Chair"}],"url":"https://www.linkedin.com/company/ivy-tech-community-college"},{"company":"Strongbow Inn","company_id":null,"location":"","positions":[{"description":"Decorated Wedding cakes, 3D cakes, and special order cakes. Made all of the buttercream flowers. Helped with pastry and bread production of all kinds. Decorated Wedding cakes, 3D cakes, and special order cakes. Made all of the buttercream flowers. Helped with pastry and bread production of all kinds.","duration":"Oct 2006 Dec 2009 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2009","start_date":"Oct 2006","subtitle":"Strongbow Inn","title":"Cake Decorator"}],"url":""},{"company":"Town & Country","company_id":null,"location":"","positions":[{"description":"Cake decorator of all types, ordering inventory, customer service, merchandising, etc.. Cake decorator of all types, ordering inventory, customer service, merchandising, etc..","duration":"Sep 2000 Aug 2006 6 years","duration_short":"6 years","end_date":"Aug 2006","start_date":"Sep 2000","subtitle":"Town & Country","title":"Cake Decorator"}],"url":""}]', '["Katie Pfledderer “Toni is extraordinarily talented in so many different areas. I\'ve had the privilege of knowing her for over a decade and have seen her time and time again pay attention to the smallest details, while also being able to see the big picture. She is an entrepreneur and leader, yet she\'s not afraid to roll up her sleeves and get her hands dirty. Toni is a creative problem solver and treats everyone she meets with respect and dignity, making her a huge pleasure to be around and work with. ”","Ryan Berry “Toni pushes herself to perfection. Detail oriented, smart, courteous and well spoken. Toni is easy to work with and works even harder to make sure her craft reflects her precision and dedication.”"]']### Assistant: The agent's job is to provide personalized coaching and goal-setting services, and today, the agent is reaching out to the user because they need assistance in marketing their diverse culinary skills and growing their online business.
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### Human: Agent: ['Carly M.', 'Seasoned marketing professional with expertise in developing, evolving and activating personalized omni-channel digital media strategies within display and social ecosystems. Strong knowledge of and experience in audience first planning and implementation across the purchase funnel. Passionate about the customer journey and delivering value through data-driven thought leadership and insights.', 'Manager, Digital Media Strategy', "Macy's", '[{"company":"Macy\'s","company_id":"macy","industry":"Retail","location":null,"positions":[{"description":"","duration":"Sep 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Macy\'s","title":"Manager, Digital Media Strategy"},{"description":"","duration":"May 2015 Aug 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2017","start_date":"May 2015","subtitle":"Macy\'s","title":"Project Manager, Paid Social & Digital Media"}],"url":"https://www.linkedin.com/company/macy"},{"company":"PorchDrinking.com","company_id":"porchdrinking-com","location":"Northeast, New York, United States","positions":[{"description":"","duration":"Jun 2014 Aug 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Aug 2018","start_date":"Jun 2014","subtitle":"PorchDrinking.com","title":"Staff Writer, Northeast"}],"url":"https://www.linkedin.com/company/porchdrinking-com"},{"company":"EcoHabitude Inc.","company_id":"ecohabitude-inc-","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Feb 2015 Apr 2015 3 months","duration_short":"3 months","end_date":"Apr 2015","start_date":"Feb 2015","subtitle":"EcoHabitude Inc.","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/ecohabitude-inc-"},{"company":"DVF (Diane von Furstenberg)","company_id":"diane-von-furstenberg","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Mar 2011 Feb 2015 4 years","duration_short":"4 years","end_date":"Feb 2015","start_date":"Mar 2011","subtitle":"DVF (Diane von Furstenberg)","title":"Sales Customer Relations"}],"url":"https://www.linkedin.com/company/diane-von-furstenberg"},{"company":"W Showroom","company_id":"w-showroom","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jul 2009 Dec 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2010","start_date":"Jul 2009","subtitle":"W Showroom","title":"Sales Account Coordinator"}],"url":"https://www.linkedin.com/company/w-showroom"}]', '["Dina Martin “I had the pleasure of managing Carly during my time with Macy\'s. Carly is extremely driven and strives to achieve success in every project she takes on. She has a breadth of knowledge in all types of digital media, social media, digital video, and numerous other marketing mediums. She has a keen sense for strategy and has grown into an innovative leader. Carly thrives in team environment and has impeccable project management skills. I would highly recommend Carly for both creative and strategic marketing endeavors.”","Rebecca Blake Thompson “Working with Carly was an incredibly rewarding experience enhanced by her proficiency in managing our US Retail team\'s orders, logistics and customer service. She is highly intuitive in strategizing new solutions to resolve inefficient opportunities and taking initiative to implement actions for the benefit of cross-team communication and ease of operations. Not only is she professional with her conduct and approach, but is also highly personable and created positive relations with all members of our team. I very much look forward to the opportunity to collaborate with her again in future endeavors. ”"]']
User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to develop personalized omni-channel digital media strategies, and today the agent is reaching out to the user because they need to collaborate on a strategic brand and executive communications initiative for their respective companies.
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### Human: Agent: ['Madison Solarana', 'Software Engineer and System AdministratorSpecialties: C, & Objective-C Programming; Security: Authentication & Authorization', 'Software Engineer IV at Cerner Corporation', 'Cerner Corporation', '[{"company":"Cerner Corporation","company_id":"cerner-corporation","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Cerner Corporation","title":"Software Engineer IV"},{"description":"","duration":"Oct 2017 Mar 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2021","start_date":"Oct 2017","subtitle":"Cerner Corporation","title":"Software Engineer III"},{"description":"","duration":"Jul 2013 Oct 2017 4 years 4 months","duration_short":"4 years 4 months","end_date":"Oct 2017","start_date":"Jul 2013","subtitle":"Cerner Corporation","title":"Software Engineer I"}],"url":"https://www.linkedin.com/company/cerner-corporation"},{"company":"Gallup","company_id":"gallup","location":"Greater Omaha Area","positions":[{"description":"I worked with the Gallup Online team refactoring old sections of the codebase, backporting new APIs, implementing new encryption schemes and developed XML based configuration for certain services. I worked with the Gallup Online team refactoring old sections of the codebase, backporting new APIs, implementing new encryption schemes and developed XML based configuration for certain services.","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Gallup","title":"System Application Developer Intern"}],"url":"https://www.linkedin.com/company/gallup"},{"company":"Gallup","company_id":"gallup","location":"Greater Omaha Area","positions":[{"description":"I worked with the Gallup Online team researching new methods of stress testing, load balancing, and other performance increasing solutions. I also helped establish a continuous integration system with automated testing. I worked with the Gallup Online team researching new methods of stress testing, load balancing, and other performance increasing solutions. I also helped establish a continuous integration system with automated testing.","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Gallup","title":"System Application Developer Intern"}],"url":"https://www.linkedin.com/company/gallup"},{"company":"Target","company_id":"target","location":"Greater Omaha Area","positions":[{"description":"I worked as the team trainer for the Electronics department. This meant that in addition to normal sales floor duties, I trained new team members in Target policy and helped them learn specifics about the products we were selling. I worked as the team trainer for the Electronics department. This meant that in addition to normal sales floor duties, I trained new team members in Target policy and helped them learn specifics about the products we were selling.","duration":"Aug 2007 Aug 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2009","start_date":"Aug 2007","subtitle":"Target","title":"Electronics Team Trainer"}],"url":"https://www.linkedin.com/company/target"}]', '["Daniel Hrivnak “Madison is a very good problem solver. He jumped right in and made an impact as an intern on our development team. While his skill set and passion are for managing and maintaining servers (and DevOps tasks), he quickly learned how to program in Java. I\'d definitely work with him again if I had the chance.”","Joseph Morris “Madison was a student at the time he worked on the Cisco Networking Academy at Westside High School. During his time there, his job duties included managing a Windows Server to distribute Cisco Networking Academy information to students enrolled in the Cisco Networking Academy. Madison did a great job maintaining and updating the systems/software in order to keep them updated with the curriculum. He needed little supervision after given his tasks and completed them with ease. He is a great asset for any IT team and would benefit anyone willing to give him employment.”"]']
User: ['Tina Sullens', 'Attention to detail, team-work, responsible, some sign language, social media, office management, customer service.', 'CEO of Living My Best "mid"Life! 😂', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"Athleisure-wear for the whole family! Athleisure-wear for the whole family!","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Self-employed","title":"ZYIA Independent Rep"}],"url":""},{"company":"Sullens Coaching","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Sullens Coaching","title":"CEO"}],"url":""},{"company":"MFA Oil Company","company_id":"mfa-oil-company","location":null,"positions":[{"description":"Work closely with area plant personnel and Business Development Reps to give fuel bids to new and existing customers while managing positive customer relationships and service levels. Analyze market fuel prices to ensure the most accurate fuel bids. Invoice customers in a timely manner. Computer data entry.","duration":"Sep 2015 Nov 2018 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2018","start_date":"Sep 2015","subtitle":"MFA Oil Company","title":"Sr. Wholesale Sales Representative"},{"description":"Manage fuel inventory for area bulk and propane plants. Working closely with plant personnel to ensure accurate reporting of monthly fuel totals. Computer data entry.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"MFA Oil Company","title":"Inventory Accountant"}],"url":"https://www.linkedin.com/company/mfa-oil-company"},{"company":"Capital Region Medical Center","company_id":"capital-region-medical-center","location":"Jefferson City, MO","positions":[{"description":"Outpatient Physical Therapy/Healthplex Fitness Center. Customer service; greeting the public, scheduling appointments, assisting patients with paperwork, confidentiality and computer data entry. Outpatient Physical Therapy/Healthplex Fitness Center. Customer service; greeting the public, scheduling appointments, assisting patients with paperwork, confidentiality and computer data entry.","duration":"Jun 2013 Sep 2013 4 months","duration_short":"4 months","end_date":"Sep 2013","start_date":"Jun 2013","subtitle":"Capital Region Medical Center","title":"Clerk Outpatient Physical Therapy Healthplex"}],"url":"https://www.linkedin.com/company/capital-region-medical-center"},{"company":"State of Missouri","company_id":"state-of-missouri","location":"Jefferson City, MO","positions":[{"description":"Employment Security. Customer service; set up repayment plans for claimants, conducting claimant and employer audits, computer data entry. Employment Security. Customer service; set up repayment plans for claimants, conducting claimant and employer audits, computer data entry.","duration":"Jun 2009 Jun 2013 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2013","start_date":"Jun 2009","subtitle":"State of Missouri","title":"Claims Examiner"}],"url":"https://www.linkedin.com/company/state-of-missouri"},{"company":"Ameren","company_id":"ameren","location":null,"positions":[{"description":"Worked in the mail room making high volume printer copies of plant procedures, special projects as assigned, escorting \\"non-badged\\" personnel to on-site locations, deliver and pick up mail off-site and on-site, assist in plant outages, distribute plant procedures, strict confidentiality/safeguards information.","duration":"May 2008 Dec 2008 8 months","duration_short":"8 months","end_date":"Dec 2008","start_date":"May 2008","subtitle":"Ameren","title":"Nuclear Clerk"},{"description":"Extensive customer service answering phones and greeting the public. Assisted with filling out paperwork, working with local realtors and dock builders on permitting lake facilities, issue new and transfer existing lake facility permits.","duration":"Jul 2005 May 2008 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 2008","start_date":"Jul 2005","subtitle":"Ameren","title":"Real Estate Records Clerk"},{"description":"Clerk in the Control Room - Operations Center. Assist Operations crew with their daily activities, issue and distribute plant procedures, inventory emergency supplies, strict confidentiality, assist in plant outages, computer data entry.","duration":"Aug 2003 Jul 2005 2 years","duration_short":"2 years","end_date":"Jul 2005","start_date":"Aug 2003","subtitle":"Ameren","title":"Nuclear Clerk"}],"url":"https://www.linkedin.com/company/ameren"}]', '["Jim Fortner “Tina is the Greatest and most motivated coach I have worked with as a Beach Body Coach. I would recommend her to anyone.”","J.B. Waggoner “Tina and I have been corresponding long-distance for about a year now. She has been timely and appropriate in her follow-ups, very motivational, and has put together some creative modications to workout plans so they fit my odd schedule. I recommend her to anyone who is interested in getting some professional assistance to get in shape.”"]']### Assistant: The agent's job is to manage positive customer relationships and service levels, and today, the agent is reaching out to the user because they need to discuss potential business opportunities in the athleisure-wear industry.
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### Human: Agent: ['Benjamin Matzke', '• Over nine years of experience managing healthcare professionals and clients as RN Critical Care Manager, Director of Private Duty, and RN Care Manager with BrightStar Care• Nursing practice in an extensive variety of patient care settings including in-home, inpatient, hospice, psychiatric, rehabilitation, outpatient, and long-term care• One year inpatient telemetry experience with St. David’s Medical Center, a nationally recognized Top 100 acute care hospital• Four years of experience as research assistant in genetic research laboratories', 'RN Critical Care Manager at BrightStar Care', 'BrightStar Care', '[{"company":"BrightStar Care","company_id":"brightstarcare","industry":"Hospital & Health Care","location":"Denver, Colorado, United States","positions":[{"description":"Managed a group of 30+ Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants on a variety of skilled, private-duty, medically complex individuals. Our company provides the highest level of homecare in the Denver Metro Area, and have the ability to work with clients that most other skilled homecare agencies are unable to work with. Managed a group of 30+ Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants on a variety of skilled, private-duty, medically complex individuals. Our company provides the highest level of homecare in the Denver Metro Area, and have the ability to work with clients that most other skilled homecare agencies are unable to work with.","duration":"Dec 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Dec 2016","subtitle":"BrightStar Care","title":"RN Critical Care Manager"}],"url":"https://www.linkedin.com/company/brightstarcare"},{"company":"Honor Hospice an Encompass Company","company_id":null,"location":"Wheat Ridge, Colorado","positions":[{"description":"","duration":"Oct 2016 Dec 2016 3 months","duration_short":"3 months","end_date":"Dec 2016","start_date":"Oct 2016","subtitle":"Honor Hospice an Encompass Company","title":"RN Case Manager"}],"url":""},{"company":"BrightStar Care","company_id":"brightstarcare","location":null,"positions":[{"description":"Operated as the clinical director for BrightStar, a medical home healthcare agency servicing the Denver-Metro Area including Denver, Aurora, Littleton, Centennial, Highlands Ranch, Castle Rock, Conifer, Morrison, and Evergreen.• Maintained skilled certification compliance for 30 skilled clients and 40+ unskilled clients• Managed an office staff of eight employees• Oversaw a schedule of up to 12,000 billable hours per month• Acted as Care Manager for complex and high needs clients as well as a rotating group of eight to twenty clients• Ensured accuracy and completeness of all nursing documentation for office and field staff","duration":"Mar 2015 Oct 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2016","start_date":"Mar 2015","subtitle":"BrightStar Care","title":"Director of Private Duty"},{"description":"Functioned as a staff RN in charge of admitting patients, developing and implementing the nursing plan of care, receiving and updating doctor’s orders, communicating changing levels of needs and interventions with CNA’s, as well as management of supervisory visits to insure patient and CNA safety. • Managed a group of up to 35 patients, 60 CNA’s, and 10 LPN/RN’s• Strong ability to develop long lasting rapport with patients, families, and team members• Conducted RN assessments for multiple research studies, utilizing intensive review to turn in paperwork of exceptional quality and accuracy• Acted as educator for patients learning to use injectable medications such as Humira• Developed documentation system for EHR compliance utilizing Adobe PDF• Supervise all field CNA’s at least every 60 days during in-home supervisory visits• Reassess medical, financial, physical, and financial needs of patients at least every 60 days","duration":"Mar 2012 Mar 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2015","start_date":"Mar 2012","subtitle":"BrightStar Healthcare Central/South Denver","title":"RN Care Manager"}],"url":"https://www.linkedin.com/company/brightstarcare"},{"company":"Maxim Healthcare Services","company_id":"maxim-healthcare-group","location":"Denver, CO","positions":[{"description":"Responsible for utilization of the nursing process in various care settings including med/surg, telemetry, psychiatric, one-on-one care home hospice, rehabilitation, developmental disabilities, and inpatient hospice.• Ability to provide independent nursing care in a wide variety of care delivery settings.• Identify, prioritize, document, and evaluate targeted nursing interventions based upon patient care requirements and nursing assessment.• Personal drive to provide customer service centered care.• Strong ability to develop long lasting rapport with patients, families, and team members.","duration":"Jan 2012 Mar 2012 3 months","duration_short":"3 months","end_date":"Mar 2012","start_date":"Jan 2012","subtitle":"Maxim Healthcare Services","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/maxim-healthcare-group"},{"company":"St. David\'s HealthCare","company_id":"st-davids-healthcare","location":"Austin, TX","positions":[{"description":"Provided skilled nursing care for a variety of cardiac and med/surg patients with a Top 100 Hospital. Patient population includes CHF, cardiac dysrhythmias, STEMI/NSTEMI, CVA, pacemaker placements, heart catheterization, and electrophysiology studies with catheter ablations.• Active leadership roles with Unit Council, Hand Hygiene Improvement Committee, Wound Care Champions (Skin Specialist), and Vital Sign Improvement Committee.• Provided direct patient care with a focus on cardiac and critical care monitoring.• Proficient cardiac rhythm recognition and interpretation.• Developed astute assessment and critical thinking skills while caring for a diverse patient population presenting with a wide range of diagnoses.• Educated and trained new nurses to the unit as a nurse preceptor.","duration":"Aug 2010 Dec 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2011","start_date":"Aug 2010","subtitle":"St. David\'s HealthCare","title":"Registered Nurse"}],"url":"https://www.linkedin.com/company/st-davids-healthcare"},{"company":"Maxim Staffing Solutions","company_id":null,"location":"","positions":[{"description":"Responsible for utilization of the nursing process in various care settings including med/surg, telemetry, psychiatric, one-on-one care home hospice, rehabilitation, developmental disabilities, and inpatient hospice.• Ability to provide independent nursing care in a wide variety of care delivery settings.• Identify, prioritize, document, and evaluate targeted nursing interventions based upon patient care requirements and nursing assessment.• Personal drive to provide customer service centered care.• Strong ability to develop long lasting rapport with patients, families, and team members.","duration":"Jun 2009 Oct 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2010","start_date":"Jun 2009","subtitle":"Maxim Staffing Solutions","title":"Registered Nurse (PRN)"}],"url":""},{"company":"Austin State Supported Living Center","company_id":null,"location":"Austin State Supported Living Center","positions":[{"description":"Shift supervisory responsibility for up to six nurses and ten staff on the Infirmary and Cardinal Unit on the 440+ resident campus with psychiatric and behavioral diagnoses.• Acted as designated first responder for medical emergencies in the Infirmary and the campus• Coordinate care between members of the interdisciplinary team and families.• Planning and organization of delivery of health, operational and program services within the Infirmary, including identification of specific client health needs.","duration":"Dec 2009 Aug 2010 9 months","duration_short":"9 months","end_date":"Aug 2010","start_date":"Dec 2009","subtitle":"Austin State Supported Living Center","title":"Infirmary Charge Nurse"}],"url":""},{"company":"Largaespada Laboratory, University of Minnesota","company_id":null,"location":"Minneapolis, MN","positions":[{"description":"• Maintained a detailed and organized laboratory notebook of data and experiments.• Created and maintained a repository system for over 300 published DNA elements.• Grow and maintain bacterial colonies in a sterile environment.• Created made-to-order DNA elements for RNA transcription research. • Maintained a detailed and organized laboratory notebook of data and experiments.• Created and maintained a repository system for over 300 published DNA elements.• Grow and maintain bacterial colonies in a sterile environment.• Created made-to-order DNA elements for RNA transcription research.","duration":"Oct 2008 May 2009 8 months","duration_short":"8 months","end_date":"May 2009","start_date":"Oct 2008","subtitle":"Largaespada Laboratory, University of Minnesota","title":"Intermediate Level Laboratory Technician"}],"url":""},{"company":"Thomas Laboratory, University of Minnesota","company_id":null,"location":"Minneapolis, MN","positions":[{"description":"• Maintained a detailed and organized laboratory notebook of data and experiments.• Responsible for general laboratory supplies, stock solutions, and lab sanitation.• Created order single/double/triple point mutation DNA elements for research.• Grow and maintain bacterial and amoebic colonies in a sterile environment.• Designed, streamlined, and improved experimental procedures for bacterial DNA purification as well as amoebic protein purification. • Maintained a detailed and organized laboratory notebook of data and experiments.• Responsible for general laboratory supplies, stock solutions, and lab sanitation.• Created order single/double/triple point mutation DNA elements for research.• Grow and maintain bacterial and amoebic colonies in a sterile environment.• Designed, streamlined, and improved experimental procedures for bacterial DNA purification as well as amoebic protein purification.","duration":"Jan 2006 May 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2009","start_date":"Jan 2006","subtitle":"Thomas Laboratory, University of Minnesota","title":"Undergraduate Research Assistant"}],"url":""}]', '["Lindsay Barnett, MSN-Ed, RN “I had the pleasure of working with Ben at BrightStar Care for three years. I appreciated his honesty, dedication, and compassion. His clients and their families always spoke very highly of his overall care. Office and field staff echoed that as well. He had a way of raising the bar to a point that motivated everyone around him to strive to achieve. Ben is an excellent nurse, and I would recommend him in any capacity!”","Erin Watts “Ben is truly a pleasure to work with and to learn from, as well. He has a passion for ensuring his patients receive the best possible care. He is very tech savvy and was incredibly helpful to me, as the DON, with implementation of electronic charting for BrightStar Healthcare. Ben is eager to learn and to take on responsibilities. I would highly recommend him for any position in the nursing field that he pursues.”"]']
User: ['Jai Harris', 'Healthcare operations professional with extensive experience leading large teams in managed care case management environments. Advanced knowledge of CHIP, Commercial, DSNP, Medicaid, and Medicare care coordination and clinical affordability initiatives; program implementation and performance analysis; and regulatory compliance and action planning, including HEDIS, STARS, and NCQA. Excellent oral and written communication skills. Highly-rated leader of field-based, office-based, and virtual interdisciplinary teams. Customer service and Net Promotor Score oriented.', 'Director of Care Integration-CFD at AdventHealth', 'AdventHealth', '[{"company":"AdventHealth","company_id":"adventhealth","industry":"Hospital & Health Care","location":"","positions":[{"description":"","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"AdventHealth","title":"Director of Care Integration-CFD"}],"url":"https://www.linkedin.com/company/adventhealth"},{"company":"Optum","company_id":"optum","location":null,"positions":[{"description":"","duration":"Feb 2016 Nov 2019 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2019","start_date":"Feb 2016","subtitle":"Optum","title":"Director of Medical/Clinical Operations"},{"description":"","duration":"Apr 2014 Feb 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2016","start_date":"Apr 2014","subtitle":"Optum","title":"Regional Manager of Medical/Clinical Operations"}],"url":"https://www.linkedin.com/company/optum"},{"company":"Halifax Health","company_id":"halifax-health","location":"Orange City, FL","positions":[{"description":"Primary responsibilities included general operations of a free-standing 18-bed hospice inpatient unit with approximately 50 clinical, contracted, and ancillary FTEs. Daily collaboration with an interdisciplinary team. NCQA QAPI committee meetings, risk management, action plans related to CAHPS and Vital Signs surveys, documentation audits, census development and growth, retention of referral sources, administrative on-call, education and teaching related to holistic symptom management, hospice appropriateness, and the levels of hospice care.","duration":"Apr 2011 Apr 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2013","start_date":"Apr 2011","subtitle":"Halifax Health","title":"General Manager Operations"}],"url":"https://www.linkedin.com/company/halifax-health"},{"company":"VITAS Healthcare","company_id":"vitas-healthcare","location":"Daytona Beach, FL and Orlando, FL","positions":[{"description":"Hospice & Palliative Care Certified since 2007Responsibilities included direct patient care, education and teaching of patients, families, providers, and the community related to hospice care, hospice appropriateness, the levels of hospice care, the Medicare and Medicaid Hospice benefits, pain management, the disparities in hospice care... collaboration with other members of the interdisciplinary team, facilitating interdisciplinary team meetings. Hospice & Palliative Care Certified since 2007Responsibilities included direct patient care, education and teaching of patients, families, providers, and the community related to hospice care, hospice appropriateness, the levels of hospice care, the Medicare and Medicaid Hospice benefits, pain management, the disparities in hospice care... collaboration with other members of the interdisciplinary team, facilitating interdisciplinary team meetings.","duration":"Jul 2005 Dec 2010 5 years 6 months","duration_short":"5 years 6 months","end_date":"Dec 2010","start_date":"Jul 2005","subtitle":"VITAS Healthcare","title":"Team Manager, Admissions Nurse, Case Manager, On-Call Nurse"}],"url":"https://www.linkedin.com/company/vitas-healthcare"},{"company":"Halifax Health","company_id":"halifax-health","location":"Daytona Beach, Florida Area","positions":[{"description":"Upon completion of nursing school, I was hired at Halifax Medical Center on its Medical Oncology Unit where I administered chemo therapy and managed the side effects of chemo-radiation therapy to patients experiencing cancer. I also cared for general inpatient hospice patients and general medical surgical patients. I was ultimately recruited by the Chief Nursing Officer to the transitional case management role in the discharge unit during its implementation. Upon completion of nursing school, I was hired at Halifax Medical Center on its Medical Oncology Unit where I administered chemo therapy and managed the side effects of chemo-radiation therapy to patients experiencing cancer. I also cared for general inpatient hospice patients and general medical surgical patients. I was ultimately recruited by the Chief Nursing Officer to the transitional case management role in the discharge unit during its implementation.","duration":"Jan 2004 Jul 2005 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2005","start_date":"Jan 2004","subtitle":"Halifax Health","title":"Oncology Certified Nurse - Discharge Unit RNII"}],"url":"https://www.linkedin.com/company/halifax-health"}]', '["Dee Reny “Jai Harris is an exceptional leader and would be an asset to any organization. She leads with integrity and professionalism in all that she does. Jai holds a keen ability to drive quality and performance outcomes while maintaining a high level of respect from her team and colleagues.”","Amy Paris “Jai Harris is an exceptional operations lead with the ability to build strong relations for the betterment of the team and the company. I have had the opportunity to collaborate with Jai on several projects at Optum/United Health Care. She is a strategic and innovative leader that would be an asset to any company. ”"]']### Assistant: The agent's job is to manage healthcare professionals and clients as an RN Critical Care Manager, while the user is reaching out to the agent because they need assistance with program implementation and performance analysis in a managed care case management environment.
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### Human: Agent: ['Rachel Levine, MS', "For nine years, I have spent my time at Massachusetts General Hospital (MGH) and I have never been happier working for any other employer. I grew as a member of the MGH Dermatology team and am currently a Project Manager. My interests in the healthcare industry lean towards improving efficiencies, finding ways to lower the costs of care, and program and project management. My enthusiasm for blending public health concepts with organizational healthcare systems will bring success to any healthcare employer. My hope is to make a difference in people's lives by becoming a leader in my industry and to be a part of the future of healthcare.", 'Project Manager with Massachusetts General Hospital Department of Dermatology', 'Massachusetts General Hospital', '[{"company":"Massachusetts General Hospital","company_id":"massachusetts-general-hospital","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"Responsible for Process Improvement and project management and development for the Department of Dermatology with Massachusetts General Hospital.","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Massachusetts General Hospital","title":"Project Manager"},{"description":"● Identify project opportunities from research projects to patient care practice operation issues, manage projects to develop an improvement strategy, and prioritize projects with focus on project execution and stakeholder involvement.○ Developed project management accountability and integrity by creating historical documentation forms and reference materials as management tools to track progress, align project scope, develop improvement metrics for operational performance, and protocols for action items/logistics to meet project goals.○ Improved Department of Phototherapy by implementing Direct Scheduling to increase front desk efficiencies by saving 33% of a patient’s time prior to treatment.○ Implemented front desk administrative policies to minimize no more than 1% of annual financial losses due to missed prior authorizations for Phototherapy treatment.● Use project management skills to organize meeting minutes, develop timelines, charters, deliverables, objectives, milestones, performance indicators, process design, and manage project lifecycle with analytical support.● Responsible for development and design of departmental standard operating procedures (SOPs), training development, and process and quality improvement, and troubleshoot operational problems with ad hoc analysis.● Responsible for covering the duties of the Practice Administrator in their absence and edit Epic templates. ● Developing training content, orienting/training new team members, offering Epic end user support, and assist in team member recruitment.● Facilitate timely knowledge sharing to support staff for Epic and insurance payor contracts updates.● Manage and communicate status of assigned Epic reports and work with Ecare to develop any needed clinical support reporting.","duration":"Sep 2018 Aug 2021 3 years","duration_short":"3 years","end_date":"Aug 2021","start_date":"Sep 2018","subtitle":"Massachusetts General Hospital","title":"Project Coordinator"},{"description":"● Assigned projects including SOPs, training material presentations and manuals, and compiling data.○ Member of the MGH Interpreter Services Task Force, a collaboration group assigned to develop a strategic direction to optimize patient needs, reporting and national accreditation compliance needs, and hospital-wide implementation steps and process workflow.● Training liaison: created all training materials for incoming team members based on position workflows and scope and department subject matter expert inclusive of managing and maintaining team positivity.○ Standardized training procedures for Patient Service Coordinators to minimize training time by at least 50%.● Acted as coverage for the operations performed by the Practice Administrator when out of the office to handle sensitive scheduling needs, patient escalations, resolving conflicts/disputes, and ensuring patient satisfaction.● Coordinate Epic best practices with all support staff inclusive of MGH Dermatology.","duration":"Oct 2014 Sep 2018 4 years","duration_short":"4 years","end_date":"Sep 2018","start_date":"Oct 2014","subtitle":"Massachusetts General Hospital","title":"Patient Service Coordinator III"},{"description":"● Acted as Epic Cadence Super User and coordinated updates with staff in all areas of MGH Dermatology.● Created all training materials for incoming patient service coordinators and acted as departmental training liaison.● Prioritized time between triaging incoming phone calls for the call center and front desk duties for Dermatology clinics for all scheduling needs and problem-solving related issues.● Lead coordinator for operations of the Connective Tissue Diseases (CTD) Clinic for front desk, with tasks including scheduling, referrals, medical records, and coordination with MGH Rheumatology.","duration":"Sep 2013 Oct 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2014","start_date":"Sep 2013","subtitle":"Massachusetts General Hospital","title":"Patient Service Coordinator II"}],"url":"https://www.linkedin.com/company/massachusetts-general-hospital"},{"company":"Travelzoo","company_id":"travelzoo","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2010 Jun 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2012","start_date":"Oct 2010","subtitle":"Travelzoo","title":"Contractual Consultant - Customer Support Supervisor"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Northwestern Medical Faculty Foundation","company_id":"northwestern-medical-faculty-foundation","location":"Greater Chicago Area","positions":[{"description":"","duration":"Nov 2009 Oct 2010 1 year","duration_short":"1 year","end_date":"Oct 2010","start_date":"Nov 2009","subtitle":"Northwestern Medical Faculty Foundation","title":"Contractual Consultant - Patient Services Representative"}],"url":"https://www.linkedin.com/company/northwestern-medical-faculty-foundation"}]', '["Kevin Donahue, MBA “I had the pleasure of working with Rachel for a few years at Mass General Dermatology. In that time, I\'m proud to say that I saw her grow from a temporary employee from the labor pool to an incredibly valued member of the department\'s administrative staff. In addition to her ability to quickly learn new tasks, Rachel is also very receptive to two-way feedback and always ensures that maximum effort is given on each and every assignment; no matter the scope of size. I would absolutely, without hesitation, recommend Rachel to any employer looking for a dedicated, hard-working employee.”","Michelle Marques RHIA “It is rare that you come across standout talent like Rachel. I had the pleasure of working with Rachel or two years at Massachusetts General Hospital, collaborating on several projects and initiatives. Rachel’s ability to juggle her role as a Patient Care Coordinator as well as handle multiple projects and new employee on-boarding training was unlike any I’ve seen before and made a dramatic difference in the productivity and educational level of our team. As a team member, Rachel earns my highest recommendation. Any employee would be lucky to have Rachel on their team.”"]']
User: ['Chris Abrams', 'A senior IT leader with multi-industry experience. A strong leader who has thrives on leading innovative teams, creating long-lasting solutions for today’s business challenges. One who has partnered with business to create IT strategies that deliver stable business transformation.', 'Sr. Director / VP', 'MCM Technology Solutions', '[{"company":"MCM Technology Solutions","company_id":"mcmtechnologysolutions","industry":"Information Technology and Services","location":"Louisville, Kentucky, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"MCM Technology Solutions","title":"Director, Operations"}],"url":"https://www.linkedin.com/company/mcmtechnologysolutions"},{"company":"HMB","company_id":"hmb","location":"Louisville, Kentucky","positions":[{"description":"Responsible for sales strategy and delivery of all projects, customers, and staffing within the Kentucky/Indiana market.","duration":"Feb 2019 Jun 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2020","start_date":"Feb 2019","subtitle":"HMB","title":"Director"}],"url":"https://www.linkedin.com/company/hmb"},{"company":"Yum! Brands","company_id":"yum-brands","location":"Louisville, Kentucky Area","positions":[{"description":"Lead the transformation of multiple teams consisting of over 70 employees. Oversaw and managed innovation, development, and health of global IT infrastructure, including datacenter, server, database, desktop, voice, video, network, SaaS productivity tools (Office365), Azure, and 24/7 service desk.","duration":"Aug 2015 Jan 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2019","start_date":"Aug 2015","subtitle":"Yum! Brands","title":"Director, IT Shared Services"}],"url":"https://www.linkedin.com/company/yum-brands"},{"company":"Pizza Hut","company_id":"pizza-hut","location":"Louisville, Kentucky Area","positions":[{"description":"Guided and managed 60-plus employees supporting 24/7, 4,500 restaurants’ IT technology. Additionally managed the procurement and IT delivery teams that implemented new technology within restaurants.","duration":"May 2013 Aug 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2015","start_date":"May 2013","subtitle":"Pizza Hut","title":"Sr. Manager, Field Systems"}],"url":"https://www.linkedin.com/company/pizza-hut"},{"company":"Amazon","company_id":"amazon","location":"Louisville, Kentucky Area","positions":[{"description":"Managed team of 25 IT professionals overseeing Zappos/Amazon end-user support within their distribution centers (DC) in Kentucky. Managed and maintained IT standards and training for three distribution centers to maintain 100% uptime.","duration":"Jan 2012 May 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2013","start_date":"Jan 2012","subtitle":"Amazon","title":"IT Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Lightedge Solutions","company_id":"lightedge-solutions","location":"Des Moines, Iowa Area","positions":[{"description":"Led a team to transform LightEdge\'s network backbone from an ATM-switched network to an MPLS based network. As VP, influenced the transformation of the operations strategy; product development, developing implementation, support, staffing strategies, training, and project management teams delivering \\"white-glove\\" services for LightEdge customers.","duration":"Jan 2006 Jan 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2012","start_date":"Jan 2006","subtitle":"Lightedge Solutions","title":"VP Operations"}],"url":"https://www.linkedin.com/company/lightedge-solutions"},{"company":"Rockefeller Group Technology Solutions, Inc. (RGTS)","company_id":"c1uts","location":"Irvine, CA","positions":[{"description":"Managed a team of engineers to develop custom IT solutions based on consumer and business requirements. Developed dark fiber right-of-ways between Rockefeller real estate within NYC. Developed RGTS\'s west coast strategy; marketing custom services into California.","duration":"Apr 2001 Dec 2005 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2005","start_date":"Apr 2001","subtitle":"Rockefeller Group Technology Solutions, Inc. (RGTS)","title":"Director"}],"url":"https://www.linkedin.com/company/c1uts"},{"company":"Globix Corporation","company_id":"globix-corporation","location":"New York City","positions":[{"description":"Built and managed global IT team supporting consumer services through the company’s startup and into a publicly-traded company. Led team to expand network reach throughout U.S. and Europe based on business requirements.","duration":"Jun 1996 Mar 2001 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2001","start_date":"Jun 1996","subtitle":"Globix Corporation","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/globix-corporation"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"","positions":[{"description":"Responsible for supporting USAF technology for Defense Information System Agency in Washington DC.","duration":"Jun 1992 Jun 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 1996","start_date":"Jun 1992","subtitle":"United States Air Force","title":"Senior Airman"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["“Chris is a dynamic leader with a great understanding of how to get things done in corporate IT. I always found Chris to be innovative, engaging, and fun to work with. I believe Chris will be a great addition to any team and look forward to seeing his future successes!”","“I have worked with Chris for nearly 3 years as a Project Manager on various projects for his Yum! ITSS Infrastructure team. Chris is a passionate leader whose focus on innovation, outside-the-box thinking and results inspires those around him to strive for excellence. Chris supports his team by providing them with the tools and guidance they need to succeed, but also allows them the freedom to think and act independently. He is excited to see his team succeed and to celebrate those wins – both big and small. I am in awe of Chris’s unwavering energy, enthusiasm and intelligence and have thoroughly enjoyed working with him. I truly believe that Chris would be an asset to any organization that is fortunate enough to hire him. ”"]']### Assistant: The agent's job is to improve efficiencies and lower costs of care in the healthcare industry, while the user is reaching out to the agent because they need assistance in creating IT strategies for stable business transformation.
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### Human: Agent: ['Gabriela Butler', 'Professional with extensive experience in operations, analysis, inventory management, human resources, project management and professional development.', 'Business Operations Analyst at Insight', 'Insight', '[{"company":"Insight","company_id":"insight","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Insight","title":"Business Operations Analyst"}],"url":"https://www.linkedin.com/company/insight"},{"company":"Empress properties LLC","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Responsible for strategic planning, occupancy, contracts and risk management of multiple properties located in Arizona and California.Support property acquisitions by analyzing market trends, return on investment analysis and cash flow statements.Oversee new lease contract negotiations, resulting in 100% tenant occupancy of all properties.Negotiate and cultivate relationships with local business to ensure homes are properly maintained. Responsible for strategic planning, occupancy, contracts and risk management of multiple properties located in Arizona and California.Support property acquisitions by analyzing market trends, return on investment analysis and cash flow statements.Oversee new lease contract negotiations, resulting in 100% tenant occupancy of all properties.Negotiate and cultivate relationships with local business to ensure homes are properly maintained.","duration":"May 2015 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2015","subtitle":"Empress properties LLC","title":"Owner & Finance Manager"}],"url":""},{"company":"Warn Automotive","company_id":"warn-automotive","location":"Portland, Oregon Area","positions":[{"description":"Develop timeline for product development. Collaborate with cross functional teams to meet and exceed quality, cost and meet deadlines with in the automotive guidelines. Develop timeline for product development. Collaborate with cross functional teams to meet and exceed quality, cost and meet deadlines with in the automotive guidelines.","duration":"Aug 2018 May 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2020","start_date":"Aug 2018","subtitle":"Warn Automotive","title":"Program Manager"}],"url":"https://www.linkedin.com/company/warn-automotive"},{"company":"Target","company_id":"target","location":"Tempe, AZ","positions":[{"description":"Provide leadership and development to the credit card and guest service leadership teams by managing project workload.Led and was successful in solving the pyramids top compliance banking issue. Improved productivity by 20%, lowered compliance risk by 65% or potential penalty of $2.5M.Created on-boarding training program by collaborating with cross category teams and sites. The new automated training program increased new hire productivity with in the first 90 days by 30%.Received Target champion award of excellence in recognition of the compliance project.","duration":"Apr 2013 Jun 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2015","start_date":"Apr 2013","subtitle":"Target","title":"Project Manager-Collections and Strategy"}],"url":"https://www.linkedin.com/company/target"},{"company":"Coca-Cola Refreshments","company_id":"the-coca-cola-company","location":"Glendale, AZ","positions":[{"description":"Provide leadership support to the West Coast fulfillment center. Lead 3 departments with 20 team members.Source, test and implement automated warehouse management system. Improved productivity by 30%, Reduced marked down of expired items by $500k annual sales.Managed building expansion project. Added 10k square feet of office space, managed budget, permits and safety. Provide leadership support to the West Coast fulfillment center. Lead 3 departments with 20 team members.Source, test and implement automated warehouse management system. Improved productivity by 30%, Reduced marked down of expired items by $500k annual sales.Managed building expansion project. Added 10k square feet of office space, managed budget, permits and safety.","duration":"Mar 2012 Mar 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2013","start_date":"Mar 2012","subtitle":"Coca-Cola Refreshments","title":"Support Services Manager"}],"url":"https://www.linkedin.com/company/the-coca-cola-company"},{"company":"Yusen Logistics (Americas), Inc.","company_id":"yusen-logistics-americas-inc-","location":"Greater Memphis Area","positions":[{"description":"Manage team of 60 customs and account managers to Fortune 500 corporate clients (including Target Corp) Established FDA compliance and audit program. Improved client satisfaction and reduced labor expense by 10%.Developed staffing, budget, performance tracking tools to better manage finances. Under budget by 18%.Received Award in Excellence for most improved team survey/culture. Manage team of 60 customs and account managers to Fortune 500 corporate clients (including Target Corp) Established FDA compliance and audit program. Improved client satisfaction and reduced labor expense by 10%.Developed staffing, budget, performance tracking tools to better manage finances. Under budget by 18%.Received Award in Excellence for most improved team survey/culture.","duration":"May 2011 Mar 2012 11 months","duration_short":"11 months","end_date":"Mar 2012","start_date":"May 2011","subtitle":"Yusen Logistics (Americas), Inc.","title":"Director of Customer Support - Warehousing Division"}],"url":"https://www.linkedin.com/company/yusen-logistics-americas-inc-"},{"company":"Target Corporation","company_id":"target","location":"","positions":[{"description":"Provide operational, financial, and business planning consultation to various fulfillment centers. Responsible for creating operational budgets ($80m), volume and staffing forecast, and driving network productivity improvement.Assisted in establishing 6 new fulfillment centers (1.6M sq. feet) including import warehouses. Identified ramp up needs and training programs. Customized action plans by building and provided performance action plans resulting in 20% increase in productivity from budget expectations.Promoted multiple times. Production Controller, Human Resource Manager and Operations Analyst.Developed, coached and mentored fellow co-workers, production controllers and senior operations managers. Was recognized for having excellent ability to relate well to others and intellectual curiosity. Led project to streamline key metrics and establish companywide common reports. Reduced un-productive time and improved reporting accuracy.","duration":"Apr 2001 May 2011 10 years 2 months","duration_short":"10 years 2 months","end_date":"May 2011","start_date":"Apr 2001","subtitle":"Target Corporation","title":"Regional Operations Analyst"}],"url":"https://www.linkedin.com/company/target"},{"company":"eToys","company_id":"etoys","location":"","positions":[{"description":"","duration":"Jan 1999 Apr 2001 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2001","start_date":"Jan 1999","subtitle":"eToys","title":"Project Manager"}],"url":"https://www.linkedin.com/company/etoys"},{"company":"Alliance Entertainment","company_id":"alliance-entertainment","location":"","positions":[{"description":"","duration":"Jun 1992 Dec 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Dec 1999","start_date":"Jun 1992","subtitle":"Alliance Entertainment","title":"Inventory Manager"}],"url":"https://www.linkedin.com/company/alliance-entertainment"}]', '["Robert Holman “Gabriela is a detailed-oriented manager who watches the balance sheet in great detail without losing sight of the bottom line.”","Jim Ciccone “Gabby is a detail oriented leader with an enthusiastic nature who develops innovative solutions to business problems. Gabby can build rapport and trust with teams quickly, assess specific business operational issues, and leverage her data and analytics skill set to determine optimal solutions. Gabby is a joy to work with and I would highly recommend her for any organization!”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, while today the user is reaching out to the agent because they need assistance with resolving software issues and troubleshooting.
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### Human: Agent: ['Frederick Karutz', 'My experience centers on product, marketing and business development in consumer driven health care. My interest centers on connecting to people and organizations that want to make a difference in health care through collaborative networking and solution development.', 'SVP Growth and Marketing at AIM Specialty Health', 'AIM Specialty Health', '[{"company":"AIM Specialty Health","company_id":"aim-specialty-health","industry":"Hospital & Health Care","location":"Chicago","positions":[{"description":"In a health care world defined by cost of care innovation, provider alignment, transparency and consumer engagement, AIM Specialty Health provides specialty benefits management programs that deliver meaningful impacts for health plans. Through clinical expertise, purpose-built technology and supportive resources deployed every step of the way, AIM has built exceptional trust and credibility with health plans helping our clients deliver appropriate, safe and affordable health care services. Serving over 50 million health plan members in advanced imaging/radiology, cardiology, oncology, radiation therapy, specialty pharmacy, sleep disorders and new emerging solution areas, we live every day with the mission and resolve to make things better for patients and their families.","duration":"Jan 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Jan 2016","subtitle":"AIM Specialty Health","title":"SVP Growth and Marketing"}],"url":"https://www.linkedin.com/company/aim-specialty-health"},{"company":"HolaDoctor","company_id":"holadoctor","location":"","positions":[{"description":"","duration":"Jun 2015 Jan 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2017","start_date":"Jun 2015","subtitle":"HolaDoctor","title":"Advisor to the CEO and Executive Team"}],"url":"https://www.linkedin.com/company/holadoctor"},{"company":"GLK Health Innovators","company_id":null,"location":"Chicago","positions":[{"description":"Business development and marketing consultant to new ventures and established companies in health benefits and consumer-based health care. Business development and marketing consultant to new ventures and established companies in health benefits and consumer-based health care.","duration":"Oct 2014 Jan 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2016","start_date":"Oct 2014","subtitle":"GLK Health Innovators","title":"Principal Consultant"}],"url":""},{"company":"ConnectedHealth","company_id":"connectedhealth","location":"Chicago, IL","positions":[{"description":"Worked with executive management and a top notch business development and marketing team to create the nation\'s largest closed market work place platform to help progressive benefit advisors and health plans capitalize on the group to individual trend. Worked with executive management and a top notch business development and marketing team to create the nation\'s largest closed market work place platform to help progressive benefit advisors and health plans capitalize on the group to individual trend.","duration":"Apr 2013 Sep 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2014","start_date":"Apr 2013","subtitle":"ConnectedHealth","title":"SVP Business Development"}],"url":"https://www.linkedin.com/company/connectedhealth"},{"company":"Silverlink","company_id":"silverlink-communications","location":"","positions":[{"description":"Silverlink cut its teeth on consumer engagement in health care before anyone thought about a health plan member as a consumer of health care. Together with the management team, we extended the notion of what a consumer needs and wants starting from a very important premise. People are different. Those differences expose gaps in traditional lather, rinse and repeat engagement campaigns.We are difference makers through a test and learn methodology and over 1 million unique experiences and insights that help design programs that move the metrics that matter for health plans and other health care organizations.","duration":"2009 Apr 2013 4 years","duration_short":"4 years","end_date":"Apr 2013","start_date":"2009","subtitle":"Silverlink","title":"General Manager, Health Plan Solutions"}],"url":"https://www.linkedin.com/company/silverlink-communications"},{"company":"Norvax (GoHealth)","company_id":null,"location":"","positions":[{"description":"Created a viable and attractive alternative to ehealthinsurance through wholesale and retail distribution platforms and payer technology programs. Created a viable and attractive alternative to ehealthinsurance through wholesale and retail distribution platforms and payer technology programs.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Norvax (GoHealth)","title":"SVP Business Operations"}],"url":""},{"company":"Health Care Services Corp","company_id":null,"location":"","positions":[{"description":"Led HCSC\'s first launch of consumer driven products for the national/jumbo segment, while also building $500M in top line revenue for the Consumer Markets Division. Led HCSC\'s first launch of consumer driven products for the national/jumbo segment, while also building $500M in top line revenue for the Consumer Markets Division.","duration":"Dec 1998 Apr 2007 8 years 5 months","duration_short":"8 years 5 months","end_date":"Apr 2007","start_date":"Dec 1998","subtitle":"Health Care Services Corp","title":"CVP Consumer Markets Division"}],"url":""},{"company":"APM","company_id":null,"location":"","positions":[{"description":"Managed consulting engagements with major health systems and physician groups centered on patient focused care delivery, cost reduction, managed care, and integrated delivery system development. Managed consulting engagements with major health systems and physician groups centered on patient focused care delivery, cost reduction, managed care, and integrated delivery system development.","duration":"1993 1998 5 years","duration_short":"5 years","end_date":"1998","start_date":"1993","subtitle":"APM","title":"Senior Associate"}],"url":""},{"company":"Blue Cross and Blue Shield Association","company_id":"blue-cross-and-blue-shield-association","location":"","positions":[{"description":"Managed the Western European license program leading to the first overseas brand expansion for the Blues. Managed the Western European license program leading to the first overseas brand expansion for the Blues.","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"Blue Cross and Blue Shield Association","title":"Consultant, International Strategy"}],"url":"https://www.linkedin.com/company/blue-cross-and-blue-shield-association"}]', '["Anthony Fox “Timely, applicable knowledge of the Benefits industry is a given with Frederick. What sets Frederick\'s message apart is his willingness to offer wide-scope expertise or granular focus depending on his audience. Communication is key, and Frederick has internalized this. When the bright days of American Letters have drawn to a stumbling, many-comma\'ed conclusion, there will be a memorial on a lonely, wind-swept hill. On this memorial will be written the names of those that changed the written (or Power-Pointed) word for the better: Oscar Wilde, Fyodor Dostoyevsky, Nicholas Sparks, Thomas Pynchon, J.D. Salinger, Uma Thurman....and Frederick Karutz will represent the heights for others to scale.”","Joe Donlan “I have had the pleasure of working with Fred over the last 10 years as a client, business partner and advisor. He has a great talent for being able to assess the market, forecast trends and apply solutions that help solve complex business problems. He is a proven business leader in healthcare and offers endless passion and energy towards helping his clients, colleagues and company grow and prosper. Fred would be an asset to any senior management team that is developing or executing a health care strategy in this health reform era.”"]']
User: ['Amanda Forman', 'Experienced Technology Consultant/analyst with a demonstrated history of working in the human resources industry. Skilled in Operations Management, Customer Service, Strategic Planning, and Healthcare Industry. Strong healthcare services professional with a Master of health Adminstration focused in Health/Health Care Administration/Management from Weber State University.', 'Team Leader - HRO at ADP', 'ADP', '[{"company":"ADP","company_id":"adp","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Oct 2018","subtitle":"ADP","title":"Team Leader"},{"description":"","duration":"Mar 2018 Oct 2018 8 months","duration_short":"8 months","end_date":"Oct 2018","start_date":"Mar 2018","subtitle":"ADP","title":"Sr. Tech Appl. Analyst"},{"description":"","duration":"Feb 2016 Mar 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2018","start_date":"Feb 2016","subtitle":"ADP","title":"Healthcare Reform Technology Consultant II"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Lakeview Hospital","company_id":"lakeview-hospital","location":"","positions":[{"description":"","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Lakeview Hospital","title":"Administrative Intern"}],"url":"https://www.linkedin.com/company/lakeview-hospital"},{"company":"Alpha Home health & Hospice","company_id":null,"location":"Layton, Utah","positions":[{"description":"","duration":"Feb 2013 Jul 2013 6 months","duration_short":"6 months","end_date":"Jul 2013","start_date":"Feb 2013","subtitle":"Alpha Home health & Hospice","title":"Intern"}],"url":""},{"company":"Premier Precision Group","company_id":"premier-precision-group","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"2001 2008 7 years","duration_short":"7 years","end_date":"2008","start_date":"2001","subtitle":"Premier Precision Group","title":"Sr. Production Planner"}],"url":"https://www.linkedin.com/company/premier-precision-group"}]', '["Tara Adams “Amanda is already a phenomenal leader! I had the pleasure of supervising Amanda during her internship. She is a joy to work with and she is a natural fit in multiple professional settings. Amanda is competent as a leader in the health care industry and she is fun, energetic and positive. She is always reliable, learns quickly and connects with diverse populations easily. She is passionate about helping people and she has the ability to motivate others. Amanda would be truly be an invaluable asset to any organization!”","Dave Wyant “Great student.”"]']### Assistant: The agent's job is to connect with professionals in the healthcare industry and offer solutions, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in healthcare technology.
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### Human: Agent: ['Jim Dulle', 'OPERATIONS EXECUTIVE with 20 plus years of progressive experience in financial services, high technology evaluation and implementation, new business development, program and project management, financial analysis, and relationship management. Proven success managing enterprise software implementations, process improvement initiatives, and new business development.Specialties: Profit and loss management ● Mergers and acquisitions ● Strategic planning ● Budgeting and Financial Analysis ● Change management ● Title insurance and underwriting ● Technology Implementation ● Enterprise CRM / Salesforce.com ● Complex Project & Program Management ● Business Process Outsourcing ● Process Re-engineering ● Governance & Change Management ● Master Data Management (MDM)', 'SVP, Managing Director, Proptech Channel & Division IT - Direct Division at First American Title', 'First American Title', '[{"company":"First American Title","company_id":"first-american-title","industry":"Real Estate","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Dec 2019","subtitle":"First American Title","title":"SVP, Managing Director, Proptech Channel & Division IT"},{"description":"","duration":"Jan 2018 Dec 2019 2 years","duration_short":"2 years","end_date":"Dec 2019","start_date":"Jan 2018","subtitle":"First American Title","title":"Vice President - Operations & Information Technology"},{"description":"","duration":"Mar 2017 Jan 2018 11 months","duration_short":"11 months","end_date":"Jan 2018","start_date":"Mar 2017","subtitle":"First American Title","title":"Vice President, Enterprise Information Management"},{"description":"","duration":"Mar 2016 Mar 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2017","start_date":"Mar 2016","subtitle":"First American Title","title":"Sr. Director, Corporate IT"},{"description":"Business Engagement Director for the Direct Division, National Commercial Services, and National Production Services (NPS)","duration":"Feb 2013 Mar 2016 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2016","start_date":"Feb 2013","subtitle":"First American Title","title":"Director, Business Engagement - Corporate IT"}],"url":"https://www.linkedin.com/company/first-american-title"},{"company":"Fidelity National Financial","company_id":"fidelity-national-financial","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Dec 2008 Feb 2013 4 years 3 months","duration_short":"4 years 3 months","end_date":"Feb 2013","start_date":"Dec 2008","subtitle":"Fidelity National Financial","title":"Vice President, Technology Implementation"}],"url":"https://www.linkedin.com/company/fidelity-national-financial"},{"company":"LandAmerica Financial Group","company_id":"lawyer%27s-title-company","location":null,"positions":[{"description":"","duration":"Jul 2006 Dec 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2008","start_date":"Jul 2006","subtitle":"LandAmerica Financial Group","title":"VP, Operations Resources"},{"description":"","duration":"Sep 2002 Jul 2006 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jul 2006","start_date":"Sep 2002","subtitle":"LandAmerica","title":"Regional Project Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"}]', '["Jeff Howell, Esq. “Jim\'s work ethic and work product are exceptional in every way. He is an ace IT professional willing and able to understand team vision and bring that vision closer to reality all while juggling multiple tasks. He is also an excellent communicator and relationship builder. Thanks for all of your help Jim!”","Tamara Strickland “Over the last six years, I have had the great opportunity and pleasure to work with Jim Dulle. We worked together inside of two different organizations and on multiple technology and process initiatives. Jim is a consummate professional and friend. Two of organizational traits that I admire most in Jim is that he consistently seeks to improve process, create business opportunities and solve problems in an innovative manner. In addition, Jim undertakes leadership with great enthusiasm and dedication focused on results for the organization and growth opportunities for his teams. Jim was extremely well-liked by management, peers and his team. He is recognized for his ability to think critically, use factual data to arrive at conclusions and his ability to challenge conventional practices and process. Jim brings high energy and passion for his work but even more importantly for those individuals that work with him. Jim will do extremely well in his career and will be a valuable team player for all future employers.”"]']
User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to develop new business opportunities in the real estate industry. Today, the agent is reaching out to the user to discuss potential collaboration in marketing and referral strategies.
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### Human: Agent: ['John Helmantoler', 'Mobile has eclipsed legacy computing platforms as the primary way we engage, interact and depend on technology. This has forced enterprises to transform the way they deliver services and go to market. My role on the Apple Enterprise team is to help customers navigate this transformation and embrace the enhanced productivity and effectiveness that follows as a result. Apple has developed an Enterprise Blueprint to help develop the strategy and execution of this transformation - read about it for free on the iBooks store here: https://itunes.apple.com/us/book/enterprise-blueprint/id1080432997?mt=11', 'Enterprise Account Manager at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jan 2012 - Present 9 years 9 months","duration_short":"9 years 9 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Apple","title":"Enterprise Account Manager"}],"url":"https://www.linkedin.com/company/apple"}]', '["Richard Murray “John is one of the most thorough, creative, and dedicated sales executives with whom I have had the chance to work. John is solutions oriented and provides clients complete information to enable fully informed decisions. He has a true “voice of the customer” approach that instills confidence. John’s integrity is obvious and he has the right balance of sales/service. While John and I no longer have the opportunity to work together, I hope that sometime in the future that changes.”","Michael C Helmantoler “I am very proud to be associated with John. Besides his sterling character and absolute integrity, he is a very knowledgeable and experienced professional. He knows the strengths and capabilities of software as a service. I trust his expertise in this area because of his background with Siebel CRM and SalesForce service offerings. As sales professional he has the credibility gained from a technical background of making the service work for the customer. I strongly recommend him as an expert and a trusted adviser.”"]']
User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to help customers navigate the transformation of enterprise services and embrace enhanced productivity, and today the agent is reaching out to the user to discuss how Apple's Enterprise Blueprint can assist Sierra Properties, Inc. in their strategy and execution.
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### Human: Agent: ['Maria Camila Fenn, MCP', 'Technical Program Manager with 5 years of experience who specializes in client communication, corporate training & project scheduling. Core Competencies Critical Thinking | Public Speaking | Training| Project Online |Office 365 Suite| Result Oriented | Power BI |SSRS | Report Builder| SQL | Data Analysis| Detail Oriented |Multi-Tasking| Adaptable |Decision Making |Facilitative Communication | Executive Communication| Leadership Principles Servant Leader| Work Together to Achieve More |Innovative| Leadership is Chasing a Vision| There is always room for Growth| Lead from the Front | Understand the Value of Listening |Actions Speak Louder than Words| Empathetic | Take Ownership | Building Trust Relationship |', 'Senior Techical Program Manager', 'Anitian', '[{"company":"Anitian","company_id":"anitian-enterprise-security","industry":"Computer and Network Security","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Anitian","title":"Senior Technical Program Manager"},{"description":"","duration":"May 2021 Mar 2022 11 months","duration_short":"11 months","end_date":"Mar 2022","start_date":"May 2021","subtitle":"Anitian","title":"Technical Program Manager"}],"url":"https://www.linkedin.com/company/anitian-enterprise-security"},{"company":"Advisicon","company_id":"advisicon","location":null,"positions":[{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Advisicon","title":"Academy Lead"},{"description":"","duration":"Jan 2019 Jan 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2021","start_date":"Jan 2019","subtitle":"Advisicon","title":"Project Advisor"}],"url":"https://www.linkedin.com/company/advisicon"},{"company":"Interject Data Systems","location":"","positions":[{"description":"Within the past three yearsI Coordinated and taught a Coding for Kids Club.Helped write the documentation for Interject, wrote scripts for the training videos and helped take the company videos. At this moment I am a jr. Project Manager for several projects at the company. Within the past three yearsI Coordinated and taught a Coding for Kids Club.Helped write the documentation for Interject, wrote scripts for the training videos and helped take the company videos. At this moment I am a jr. Project Manager for several projects at the company.","duration":"Sep 2014 Sep 2019 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2019","start_date":"Sep 2014","subtitle":"Interject Data Systems","title":"Jr. Project Manager"}],"url":""},{"company":"Wealth Management Firm","location":"314 W 15th St #100, Vancouver, WA 98660","positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Wealth Management Firm","title":"Adminstrative Associate"}],"url":""},{"company":"Creative Performance Inc.","company_id":"creative-performance-inc.","location":"","positions":[{"description":"I imported Data into Workamajig and added the budgets and estimates into the system. I also uploaded timesheets. I imported Data into Workamajig and added the budgets and estimates into the system. I also uploaded timesheets.","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Creative Performance Inc.","title":"Assistant Trainer (Internship)"}],"url":"https://www.linkedin.com/company/creative-performance-inc."}]', '["David Berglin “I would like to highly recommend Maria as a great asset to any team. Maria has worked alongside us for several years and carries with her an array of talents. She is intelligent, capable of carrying true responsibility, impressive as a professional, organized, assertive, and quick to pick up complex tasks. More importantly, she has the personality that ignites community and makes the whole team work better. Cheers!”","Misty Cain, PMP “‘Tenacious learner’ is the phrase that comes to mind when I think about Maria. I have had the pleasure of working with Maria for the last 3 years at Interject Data Systems as part of our student group. Maria works very hard and has progressed steadily, revealing her passion and enthusiasm for taking on new challenges. Maria\'s talents and efforts are always evident in her performance and upbeat attitude. Maria\'s strong human relations skills enable her to effectively deal with her colleagues and clients alike. Having strong verbal and written communications skills allows her to relay information in a clear and coherent manner. She is a value to many facets of our team, from coordinating and running various project meetings, constructing and starring in our training videos, client relations handling, and even making sure our office refrigerator is always stocked to keep us going. Maria would be a true asset for any position requiring an upbeat attitude and has a space for learning.”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to handle corporate communications, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in digital marketing for the agent's company.
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### Human: Agent: ['Pat Fish', 'Pat Fish has made it a lifelong goal to revive the ancient tattoo and graphic styles of the Celts and Picts. Beginning in 1984 with Cliff Raven as mentor, and continuing to further study with numerous journeys throughout Celtic lands. The Tattoo Santa Barbara studio now provides tattoo enthusiasts from around the world with an extensive archive and image base from which to choose and then have installed their personal dermigraphic art. In recent years the team has also been successful in marketing these designs for industrial and print application.Specialties: Celtic and Pictish graphic art, persuasive blarney', 'Owner, Luckyfish, Inc.', 'Luckyfish, Inc.', '[{"company":"Luckyfish, Inc.","company_id":null,"location":"","positions":[{"description":"Luckyfish Inc is the corporate presence for the various artistic ventures of Pat Fish, a world famous Celtic tattoo artist who brings the intricate knotworks of the ancient Irish and Scotish illuminated manuscripts and Pictish Stones to life in skin. Luckyfish Inc is the corporate presence for the various artistic ventures of Pat Fish, a world famous Celtic tattoo artist who brings the intricate knotworks of the ancient Irish and Scotish illuminated manuscripts and Pictish Stones to life in skin.","duration":"1984 - Present 37 years","duration_short":"37 years","end_date":"Present","start_date":"1984","subtitle":"Luckyfish, Inc.","title":"CXO"}],"url":""}]', '["Tom Fucigna “I met Pat during my extensive search for just the right artwork to use in a wood carving on a box I made to contain the ashes of a friend. I found the perfect pattern in Pat\'s collection of historically-based original works. She graciously allowed me to use it, and provided me additional background information that proved the piece was an uncanny tribute to his life. Pat\'s attention to detail, and commitment to conveying the spirit of the origin of each piece is truly a blessing.”","Vince Hemingson “I\'ve known Pat for more than a decade, and always look forward to our next meeting, guaranteed as it is to be filled with insightful, thought-provoking conversation about tattoo culture and art. Pat is a world-renowned artist, noted for her spectacular Celtic work in particular. I am the proud recipient of a large Pat Fish Celtic piece that took well over four hours to complete, and the uniqueness and quality of the work is such that I\'ve lost track of the number of people who have stopped me on the street over the years to comment favourably upon it. I\'d love to have more of Pat\'s artistry and highly recommend her as an artist. Her dedication and commitment to her clients sets her apart, as does the superb quality of her work.”"]']
User: ['Jamie Chung Ryder', 'Talented, driven marketing professional with accomplished background in the design and development of comprehensive strategic marketing programs and brand initiatives to build awareness and drive incremental business growth. Demonstrated success in elevating the profitability, visibility, and presence of organizations through superior communications programs and consistent messaging and campaigns. Market- and customer-focused with proven ability to understand and translate market data and consumer trends into intuitive marketing solutions.', 'Marketing Advisor & Plant-Based Advocate', 'Jamie Chung Ryder', '[{"company":"Jamie Chung Ryder","company_id":null,"location":"Orange County, California, USA","positions":[{"description":"I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy | Branding | Creative Development & Cohesion | Website Design | Email Marketing I help well-intentioned and driven business owners pinpoint their single truth - this is your unique contribution to the world and what makes you thrive. Then we elevate branding and marketing activity to develop, align, and amplify this truth. Strategy | Branding | Creative Development & Cohesion | Website Design | Email Marketing","duration":"Nov 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Jamie Chung Ryder","title":"Marketing Advisor"}],"url":""},{"company":"Preferred Hotels & Resorts","company_id":"preferred-hotels-&-resorts","location":"Newport Beach, California, USA","positions":[{"description":"","duration":"Apr 2013 Oct 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2017","start_date":"Apr 2013","subtitle":"Preferred Hotels & Resorts","title":"Managing Director, Digital Marketing & Ecommerce"}],"url":"https://www.linkedin.com/company/preferred-hotels-&-resorts"},{"company":"Fairmont Raffles Hotels International","company_id":"fairmont-hotels-and-resorts","location":"Toronto, Ontario, Canada & Orange County, California, USA","positions":[{"description":"","duration":"Sep 2008 Aug 2011 3 years","duration_short":"3 years","end_date":"Aug 2011","start_date":"Sep 2008","subtitle":"Fairmont Raffles Hotels International","title":"Manager, Campaign Management"}],"url":"https://www.linkedin.com/company/fairmont-hotels-and-resorts"},{"company":"The Fairmont Royal York","company_id":"fairmont-hotel-vancouver","location":null,"positions":[{"description":"","duration":"Mar 2005 Aug 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2008","start_date":"Mar 2005","subtitle":"The Fairmont Royal York","title":"Marketing Manager"},{"description":"","duration":"Dec 2000 Feb 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Feb 2005","start_date":"Dec 2000","subtitle":"The Fairmont Royal York","title":"Sales & Marketing"}],"url":"https://www.linkedin.com/company/fairmont-hotel-vancouver"},{"company":"Royal Bank of Canada","company_id":"rbc-wealth-management","location":"Toronto, Ontario, Canada","positions":[{"description":"","duration":"Jun 2000 Dec 2000 7 months","duration_short":"7 months","end_date":"Dec 2000","start_date":"Jun 2000","subtitle":"Royal Bank of Canada","title":"Data Management"}],"url":"https://www.linkedin.com/company/rbc-wealth-management"}]', '["Macy Parrott “I had the pleasure of working with Jamie on the same Marketing team at Preferred Hotels & Resorts. From the very beginning of meeting Jamie it was very clear that she was not only an outstanding leader, but a top performer that strives for marketing innovation. I found Jamie to be of high character and multifaceted in her skill sets of digital marketing, e-commerce, email marketing, campaign management, website analytics, web content and brand loyalty. Jamie and I had the opportunity to work on the re-brand of the iPrefer Hotel Rewards Program where she proved to be a huge asset and leader for our team. Jamie is reliable, consistent and a hard worker. Jamie is dedicated to her team and strives to provide excellence in everything that she does. Jamie would be an asset to any organization or client she may represent. ”","Kimberly Seo “My two years of working with Jamie were two of my most transformative years. As a then fresh college graduate, I learned much of my technical knowledge from her, but it\'s the sage advice she imparted that has helped me find clarity and confidence in my career. Her combined marketing and people skills make her a strong contributor and invaluable manager - a true force to be reckoned with. Jamie has an uncanny ability to decode complex projects into actionable next steps which ensures that both executives and project executors are well-informed and aligned. From technical implementations to dreaming up marketing campaigns, she gets sh*t done (and does it really, really well!). Beyond her marketing finesse, what I find most admirable and impressive about Jamie is her way with people - executives, colleagues, and team members alike. Jamie leads by example; she works hard and smart, and values the people she\'s with. She invests in her team, taking generous time to get to know everyone, and her impact is evident and lasting. The energy she radiates fosters an infectious culture of camaraderie which I believe largely contributes to the success of a team. As a manager, she hones in on your strengths and identifies opportunities for improvement, setting a clear path for growth and development. Her approach to work and management led to impressive increases in revenue, streamlined efficiencies, and a new and improved team of effective collaborators. Simply put, Jamie is a fearless leader and force multiplier. Any company, team, person presented with the opportunity to work with Jamie - act fast.”"]']### Assistant: The agent's job is to market and promote strategic branding initiatives, and today, the user is reaching out to the agent because they need assistance in developing a comprehensive marketing program for their tattoo studio specializing in Celtic and Pictish graphic art.
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### Human: Agent: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']
User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to oversee the day-to-day publication of stories in the News & Insights section, and today, the agent is reaching out to the user to discuss a potential collaboration on an investigative piece related to the real estate market.
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### Human: Agent: ['Agnes Shanley', 'Award-winning editor, writer, and manager creates distinctive, relevant content in all formats. Offers strong writing and communication skills, experience distilling complex subject matter into concise, reader-friendly articles, reports and scripts, and the ability to juggle varied assignments on tight deadlines.Demonstrated skill at developing content and strategies for integrated print and digital media.', 'Senior Content Marketing Manager at Veeva Systems', 'Veeva Systems', '[{"company":"Veeva Systems","company_id":"veeva-systems","industry":"Computer Software","location":"","positions":[{"description":"","duration":"May 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"May 2021","subtitle":"Veeva Systems","title":"Senior Content Marketing Manager"}],"url":"https://www.linkedin.com/company/veeva-systems"},{"company":"MJH Associates","company_id":null,"location":"Cranbury, NJ","positions":[{"description":"","duration":"Feb 2019 May 2021 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2021","start_date":"Feb 2019","subtitle":"MJH Associates","title":"Senior Editor"}],"url":""},{"company":"UBM Life Sciences","company_id":"informamarketsfashion","location":"Iselin, N.J. and New York City","positions":[{"description":"Contribute and source articles, technical and multimedia pieces. Recruit speakers for, and moderate, online and on-site programs. Contribute and source articles, technical and multimedia pieces. Recruit speakers for, and moderate, online and on-site programs.","duration":"Nov 2014 Feb 2019 4 years 4 months","duration_short":"4 years 4 months","end_date":"Feb 2019","start_date":"Nov 2014","subtitle":"UBM Life Sciences","title":"Senior Editor, Pharmaceutical Technology and Biopharm International, UBM Life Sciences"}],"url":"https://www.linkedin.com/company/informamarketsfashion"},{"company":"Self-employed","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Developed content for web site redesigns, ghostwritten blog posts and opinion pieces, market research reports, and submitted articles to scientific and technical publications on a freelance basis. Developed content for web site redesigns, ghostwritten blog posts and opinion pieces, market research reports, and submitted articles to scientific and technical publications on a freelance basis.","duration":"Feb 2014 Jan 2018 4 years","duration_short":"4 years","end_date":"Jan 2018","start_date":"Feb 2014","subtitle":"Self-employed","title":"Consultant, Revolution Digital, Medscape/WebMD, AIChE, BioPlan Asssociates, and various publications"}],"url":""},{"company":"United Business Media, DeusM","company_id":null,"location":"New York, N.Y.","positions":[{"description":"Chief editor of new community web site. Chief editor of new community web site.","duration":"Jan 2013 Feb 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2014","start_date":"Jan 2013","subtitle":"United Business Media, DeusM","title":"Editor in Chief, Pharma Evolution"}],"url":""},{"company":"Putman Media","company_id":"putman-media","location":null,"positions":[{"description":"Digital and print content and brand development for two web sites, two blogs, and one print magazine focused on the pharmaceutical industry. Developed relationships with leading consulting groups that led to content barter, new columns and editorial content. Started up editorially-driven webcast programs based on top audience interests.","duration":"Aug 2007 Dec 2012 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2012","start_date":"Aug 2007","subtitle":"Putman Media","title":"Editorial Director"},{"description":"Responsible for Pharmaceutical Manufacturing\'s magazine and website as well as digital content development.","duration":"Apr 2004 Aug 2007 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2007","start_date":"Apr 2004","subtitle":"Putman Media","title":"Editor in Chief"},{"description":"Managed Chemical Processing and Pharmaceutical Manufacturing\'s workflow for print and the web.","duration":"Jun 2003 Apr 2004 11 months","duration_short":"11 months","end_date":"Apr 2004","start_date":"Jun 2003","subtitle":"Putman Media","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/putman-media"}]', '["Sam Sutherland “Agnes took the lead in writing and producing custom content that helped position our company as a thought leader in the targeted industry. In a remarkably short time she helped plan the content, filled in the gaps, and crafted a number of well-written articles that told exactly the story we were aiming for. ”","Scott Ferguson “I had the pleasure of working with Agnes for one year when UBM Tech built out community-based Websites under the DeusM banner. While I worked on the technology publications, I was able to work with Agnes to some extend on the pharmaceutical brand that she oversaw as editor. I was always impressed with Agnes\' work and her knowledge of the subject. I sat in on many of her live interviews with experts from the pharmaceutical and medical fields, and they were always well conducted and very informative. I also saw Agnes conduct very good interview for the video crew, again with a lot of knowledge of the subject. Overall , Agnes was a real pleasure to work with, and always took a broad interest not only in her subject, but in other areas as well. She was also very willing to lend a hand with a variety of other projects. I\'d be happy to recommend Agnes for any job.”"]']
User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to create distinctive, relevant content in all formats, while the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns and improving their email performance.
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### Human: Agent: ['Ashley Destin', 'I am a highly motivated Mass Communications graduate from Virginia Union University. I received my Bachelor of Arts in Mass Communications. I am highly versatile in the broadcast journalism and public relations field. I have experience in both fields and I enjoy them both tremendously. I also do freelance social media marketing, branding, digital marketing, and website building for rising businesses and brands. I am fully engaged in communications of any sort. I have acquired the drive and focus to achieve great success within my career. I am seeking employment within the mass communications and public relations industry, while building skills in the areas of digital marketing, social media, and media relations.', 'Broadcast/Digital Marketing Assistant at FOX Television', 'Fox Television Stations', '[{"company":"Fox Television Stations","company_id":"fox-television","industry":"Media Production","location":"","positions":[{"description":"● Create PowerPoint presentations● Manage the database●Maintain the sales reports●Efficiently work with the team of Account Executives/ Management team● Assist with support on local and national business● Manage contracts ● Utilize Wide Orbit, Wide Orbit Sales, Matrix, MediaLine, and Outlook● Essentially pay great attention to detail while creating designs● Enter valuable data into Microsoft Excel","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Fox Television Stations","title":"Broadcast/Digital Marketing Assistant"}],"url":"https://www.linkedin.com/company/fox-television"},{"company":"WRIR Richmond Independent Radio","company_id":"wrir-richmond-independent-radio","location":"Richmond, Virginia Area","positions":[{"description":"● Create and execute organic and paid content programs for social media platforms such as Facebook, YouTube and Twitter to increase engagement ● Communicate with stakeholders and inform them of important subject matters to keep them fascinated about the station content● Update information pertaining to events and significant shows at the radio station to indicate the importance of tuning in to the radio show● Refresh web content and work directly with the radio hosts to produce the latest news and features in the Richmond area","duration":"Mar 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"WRIR Richmond Independent Radio","title":"Social Media Specialist"}],"url":"https://www.linkedin.com/company/wrir-richmond-independent-radio"},{"company":"Virginia Union University","company_id":"vaunion1865","location":null,"positions":[{"description":"● Administrative duties and responsibilities included answering telephones, filing, and data entry● Participated and assist in coordinating grade changes and course curriculums● Created information packages for potential students of the university","duration":"Aug 2014 May 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2016","start_date":"Aug 2014","subtitle":"Virginia Union University","title":"Office Assistant"},{"description":"● Cultivated relationships with companies in the area to create partnerships and exposure to the community● Planned and organized networking and educational programs to raise awareness about the mass communications department● Designed newsletters and flyers to advertise a variety of events and new accomplishments within the department● Created and edited content on department’s social network platform to promote ● Edited photos from events and significant individuals in the mass communications and public relations field","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Virginia Union University","title":"Public Relations Assistant"}],"url":"https://www.linkedin.com/company/vaunion1865"}]', '["“Ashley was such a joy to work with! She was very efficient and hardworking. She takes every opportunity to learn and grow. ”","“I have had the pleasure of knowing Ashley Destin for the past 5 years as her professor and mentor. I have taught Ashley the fundamentals of the field Public Relations through several courses. She is one of those students teachers desire to have in their classrooms! She is very hard working and shows passion in everything she does. While at VUU, Ashley worked as one of my interns and assistants. She was responsible for creating a lot of the creative content that we used for our branding and marketing of department programs. Ashley is very intelligent, studious, trustworthy and punctual! She pushes herself to be creative and think outside the box which is an important quality to have in the mass communications profession! Most recently, Ashley participated on an alumni panel for the department. She was able to share her college and work experiences with current students. She continues to be involved with VUU and the mass comm department and is always a phone call or email away when needed. Ashley Destin has my highest recommendation! ”"]']
User: ['Selena Hicks', 'Senior-level marketing and communications specialist with excellent written, creative, problem-solving, and interpersonal skills and a passion for brand management, project management, and team leadership.', 'Senior Marketing Communications Manager at Paradigm Education Solutions', 'Paradigm Education Solutions', '[{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Paradigm Education Solutions","title":"Senior Marketing Communications Manager"},{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Paradigm Education Solutions","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"JIST Career Solutions","title":"Senior Product Marketing Manager"},{"description":"","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"JIST Career Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/jist-publishing"},{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","location":"Noblesville, IN","positions":[{"description":"","duration":"Mar 2013 Jun 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2014","start_date":"Mar 2013","subtitle":"Paradigm Education Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jun 2011 Mar 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2013","start_date":"Jun 2011","subtitle":"JIST Career Solutions","title":"Marketing and Public Relations Manager"},{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"JIST Career Solutions","title":"Publicist"},{"description":"","duration":"May 2006 Oct 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2008","start_date":"May 2006","subtitle":"JIST Career Solutions","title":"Marketing Communications Copywriter"}],"url":"https://www.linkedin.com/company/jist-publishing"}]', '["Ellen Sautter “My co-author and I really appreciated Selena\'s assistance with our two books! We\'ve published two career books through JIST Publishing, And Selena was a huge help with marketing and publicity for those books. We look forward to more collaboration with her!”","Laurence Shatkin “Selena is an accomplished publicist with highly effective writing skills. She is very knowledgeable about how to promote books and other publications. I have benefited greatly from her high-impact press releases, her blog entries, her website updates, and her facilitation of interviews with the media.”"]']### Assistant: The agent's job is to work as a Broadcast/Digital Marketing Assistant at FOX Television, and today, the agent is reaching out to the user because they need assistance with marketing and publicity for their upcoming career books published through Paradigm Education Solutions.
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### Human: Agent: ['Connie White', "Up until very recently, my professional home has been a newsroom, where you have to work fast and smart. The deliverables -- a newspaper and a website -- can be on public display within minutes. Accuracy and concise editing are in my DNA. Storytelling is what I do. I'm a seasoned manager of large teams who is adept at turning complicated concepts into easy-to-understand content. I'm ready for my next opportunity. I'm a communications professional with expertise in public policy, data analytics and social media.", 'Strategic communicator in nonprofit sector. Previously, senior editor in a Nebraska newsroom for two-plus decades.', 'University of Nebraska Foundation', '[{"company":"University of Nebraska Foundation","company_id":"university-of-nebraska-foundation","industry":"Fundraising","location":"Omaha, Nebraska, United States","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"University of Nebraska Foundation","title":"Assistant Director of Development Communications, Marketing Communications"}],"url":"https://www.linkedin.com/company/university-of-nebraska-foundation"},{"company":"Omaha World-Herald","company_id":"omaha-world-herald","location":"United States","positions":[{"description":"Shaped Omaha World-Herald\'s news coverage of Nebraska and western Iowa.Coordinated fellowships and internships with area universities. Served on board of newspaper charity, Goodfellows.Scheduled and planned for seven-day-a-week news coverage.Executed short- and long-term projects. Shaped Omaha World-Herald\'s news coverage of Nebraska and western Iowa.Coordinated fellowships and internships with area universities. Served on board of newspaper charity, Goodfellows.Scheduled and planned for seven-day-a-week news coverage.Executed short- and long-term projects.","duration":"Dec 2004 Feb 2022 17 years 3 months","duration_short":"17 years 3 months","end_date":"Feb 2022","start_date":"Dec 2004","subtitle":"Omaha World-Herald","title":"Assistant Managing Editor -- News"}],"url":"https://www.linkedin.com/company/omaha-world-herald"},{"company":"Omaha World-Herald","company_id":"omaha-world-herald","location":"","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Omaha World-Herald","title":"Business Editor"}],"url":"https://www.linkedin.com/company/omaha-world-herald"}]', '["Mike Shoro “Connie supervised me during two different stints at the Omaha World-Herald, once in the fall of 2014 and again in the summer of 2016. She was one of the first editors I had as a professional reporter, and she remains to this day one of the best. Connie excels at punching up a story - not only identifying spots to shore up, but knowing how to address those issues. She draws upon her institutional knowledge as a veteran journalist who lived and breathed news. Her professionalism and news sense are top flight, and she knows Omaha and Nebraska as well as any journalist today. But what truly sets Connie apart as a manager and journalist is her heart. She exemplifies journalism at its best; empathetic, tough but fair and a stickler for the truth. There are few people I\'ve met in this business who care as much about the product as they do the people who create it. Connie is one of those few. It\'s astonishing the amount of energy she pours into her job considering the hardships life has presented to her and her family. Any newsroom would be lucky to have Connie, and I can\'t recommend her enough.”","Mark Kawar “Connie is a great editor, but more importantly she’s a great leader. She motivates her colleagues to produce their best work by setting high standards but being flexible to individual styles. She leads by example and brings a positive energy to the team.”"]']
User: ['Kevin Hardin', 'Hello there! I’m Kevin, an experienced professional with demonstrable expertise in sales, project coordination, and account management. Throughout my career, I have established a track record of success by leveraging a collaborative leadership style to accomplish all business objectives. I have elevated clients’ experience by identifying and resolving service/product related issues in a timely manner. I’ve served a crucial role in being a vital link to businesses and clients and couldn’t do it without my strengths in the following: Account Management Sales & Marketing Business Development Client Relationship Management Operations Management Microsoft CRM, PowerPoint and Word. My diverse experience and in field expertise in sales and account management have allowed me great career growth. With sharp relationship management, organizational and project management skills, and my ability to work with speed and accuracy. Connect with me today to find out how I’ll make your mission my mission, to help bring all of your business objectives.', 'Strategic Partner Manager-Business Development at Quativa', 'Quativa', '[{"company":"Quativa","company_id":"quativa","industry":"Renewables & Environment","location":"Utah, United States","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Quativa","title":"Director Of Business Development"}],"url":"https://www.linkedin.com/company/quativa"},{"company":"Quativa","company_id":"quativa","location":"","positions":[{"description":"Reporting directly to the COO and CSO to maintain and retain corporate partnerships. In addition to overseeing an operational customer retention team. Reporting directly to the COO and CSO to maintain and retain corporate partnerships. In addition to overseeing an operational customer retention team.","duration":"Nov 2021 Nov 2021 1 month","duration_short":"1 month","end_date":"Nov 2021","start_date":"Nov 2021","subtitle":"Quativa","title":"National Retention Manager"}],"url":"https://www.linkedin.com/company/quativa"},{"company":"Encōr Solar","company_id":"encor-solar","location":"Utah, United States","positions":[{"description":"","duration":"May 2021 Nov 2021 7 months","duration_short":"7 months","end_date":"Nov 2021","start_date":"May 2021","subtitle":"Encōr Solar","title":"Area Sales Manager"}],"url":"https://www.linkedin.com/company/encor-solar"},{"company":"Life Time Inc.","company_id":"lifetimeinc","location":"South Jordan, Utah, United States","positions":[{"description":"As Facility Operations Manager I am responsible for the Operations department. This includes, but is not limited to, being responsible for all Facility Ops Team Members\' ongoing training and scheduling. They are also responsible for the department\'s budget, staffing, and projects. Job Duties and ResponsibilitiesRecruits for the Operations department and gives recommendations to the General Manager on hiring, promotions, and disciplinary actionsResponsible for maintaining the monthly, quarterly and annual department budget, including submitting monthly financial reports to the General ManagerEnsures staff continually keeps locker rooms, fitness floors and common areas clean, tidy and welcoming at all timesCompletes operations payroll and ensures labor costs fall within budgetary guidelines Coaches, manages and schedules 50 team membersResponsible for training staff through orientation, direction, and feedbackOversees maintenance and repair projects of the club, which includes maintaining communication with all departments to monitor condition of the club.","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Life Time Inc.","title":"Facility Operations Manager"}],"url":"https://www.linkedin.com/company/lifetimeinc"},{"company":"Bank of America","company_id":"bank-of-america","location":"Salt Lake City Metropolitan Area","positions":[{"description":"Relationship managers are the face of Bank of America in financial centers, bringing products and services to life for all of my clients. I focus the majority of my time deepening relationships by connecting customers to sales specialists and offering appropriate financial solutions and services to both individual and business clients. In this position I have access to industry leading solutions and manage a team of dedicated product specialists, all designed to meet the unique life priorities of all client needs like business loans, managing expenses, building wealth, managing debt, buying a home, saving for college or planning for unexpected life events.","duration":"Jul 2020 Dec 2020 6 months","duration_short":"6 months","end_date":"Dec 2020","start_date":"Jul 2020","subtitle":"Bank of America","title":"Financial Relationship Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Life Time Inc.","company_id":"lifetimeinc","location":null,"positions":[{"description":"My primary role in this enterprise involves the provision of effective sales, operations and account management to drive revenue growth. Furthermore, I have trained and developed account managers and elevated their skills in sales, client engagement, and customer services that resulted in generation of new sales along with better member acquisition and retention rates. Also, I liaise with the management from different departments to ensure delivery of company’s services as per members’ requirements and corporate’s established standards. As a Sales Manager, I have monitored revenue and evaluated performance of account managers in contrast with allocated individual and team goals. Moreover, I organize meetings with account managers consistently to review weekly and monthly sales and unit goals.The following are highlights of the value I’ve brought the organization:Successfully managed and steered a team of Account Managers responsible for a $12M+ annual P&L.Achieved highest conversion rate of sales leads November 2019 through February 2020 in mid-south as a result of executed sales strategies and active supervision of account management function.Secured 2nd rank in the Hall region for Sales Manager in September 2019.Awards & Recognitions:Club Artistry Winner in 20181# Sales team in the Mid-south in February 20201st Club Overall Rank: Artistry Q41# Sales team in the Mid-south for lead conversion in Nov 2019-Feb 20201# Sales team in the nation in January 20191# Sales team in the nation in Artistry December 2018 1# Sales team in the nation in September 2018","duration":"May 2019 Jul 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2020","start_date":"May 2019","subtitle":"Life Time Inc.","title":"Sales Manager"},{"description":"The Assistant Sales Manager is responsible for leading, coaching, and developing a team of Account Managers who will inspire, guide and help our members achieve their health and fitness goals by encouraging their involvement through our best-in-class people, places and programs. They will utilize their ability to hire, support and retain driven professionals focused on building long-term, value-based member relationships that enable achievement of acquisition and retention goals. They will also create, maintain, and execute the Sales Department business plans and adjust as needed to deliver results at or above company expectations in member acquisition and retention.Awards & Recognitions:1st Club Overall Rank: Artistry Q41# Sales team in the nation in January 20191# Sales team in the nation in Artistry December 2018Ranked 7th in the nation for Assistant Sales Manager in September 20181# Sales team in the nation in September 2018Top 30 Assistant Sales Manager in Q2 and Q3 2018 nationally recognized club.","duration":"Jun 2018 May 2019 1 year","duration_short":"1 year","end_date":"May 2019","start_date":"Jun 2018","subtitle":"Life Time - Healthy Way of Life","title":"Assistant Sales Manager- Acquisition and Retention Manager"},{"description":"On this management role, I was a primary point of contact and relationship manager for all key-clients, where I identified and interfaced with the key-accounts. Also, I have worked closely with the general manager to ensure efficient working of the sales team. Developed, monitored, and reported operational KPIs to the higher management. Furthermore, I have organized daily meetings with the leaders from other functions to align with club acquisition and retention strategies.Selected Contributions:Consistently a top performer in Minnesota membership’s sales over 145,000 in new revenue subscriptions.Resolved services related issues in a timely manner to enhance client’s experience.Elevated skills sales/member services staff through coaching and mentoring.#1 Account Manager in Q2 and Q3 2016 nationally recognized club.","duration":"Jun 2016 Jul 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2018","start_date":"Jun 2016","subtitle":"Life Time - The Healthy Way of Life Company","title":"Account Manager"},{"description":"Drove sales through ownership of weekend productionDisplayed exemplary sales skills by excelling in personal membership salesCollaborate daily with club leadership to ensure effective on-boarding and strong retention of memberBy daily follow ups and feedback from them about products in the clubSet up daily meetings to align with club acquisition and retention strategiesActively participate in promoting the ongoing services provided","duration":"Apr 2015 Jun 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2016","start_date":"Apr 2015","subtitle":"Life Time Inc.","title":"Membership Engagement Advisor"}],"url":"https://www.linkedin.com/company/lifetimeinc"},{"company":"COLLEGE PRO PAINTERS (U.S.) LTD","company_id":"college-pro-painters-u.s.-ltd","location":"Minnesota, United States","positions":[{"description":"Managed team of 12 to do daily painting on homesDaily budget checks for profitablyDaily KPI checks for personal territory Managed team of 12 to do daily painting on homesDaily budget checks for profitablyDaily KPI checks for personal territory","duration":"Jun 2014 Apr 2015 11 months","duration_short":"11 months","end_date":"Apr 2015","start_date":"Jun 2014","subtitle":"COLLEGE PRO PAINTERS (U.S.) LTD","title":"Small Business Manager"}],"url":"https://www.linkedin.com/company/college-pro-painters-u.s.-ltd"}]', '["Dan Nelson “While Kevin worked for me there were a couple characteristics that stood our above all others: passion and integrity. Kevin applied himself and his whole being into all the work that he did with me. More specifically, he would create amazing client experiences that led to numerous members coming to me with personal positive feedback about their experience with Kevin. Kevin was able to maintain this while also driving for results and achieving sales goals! He exhibited the utmost integrity in everything that he did and he refuses to never stop learning. Kevin\'s desire to constantly grow as a professional and as a human being is unmatched and is central to his success and growth in Life Time.”","Kate Clarkson “Kevin is a highly motivated sales leader who has built and nurtured strong relationships with not only his prospects and clients, but the team members that he managed and surrounded him daily. He is the type of employee who can be trusted to manage the stresses of aggressive acquisition goals and can turn a less than ideal situation into a victory. Kevin is a leader that at the heart of his work, wants to better those around him. I am confident that his extensive background in sales and motivated disposition will serve any company well. ”"]']### Assistant: The agent's job is to manage large teams and turn complicated concepts into easy-to-understand content, and today the user is reaching out to the agent because they need assistance in enhancing their sales and account management skills.
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### Human: Agent: ['David Powers RVT', 'Detail engineer with 15 years experience in the telecommunications industry providing support for internal and external customers in the deployment and installation of equipment at their sites (from planning and detail engineering through turn up). Experienced with all types of networking equipment from small routers to large VoIP switches. Brings strong customer service and problem solving skills combined with experience working in engineering, customer support, technical documentation, and new product introduction (NPI).Specialties: Optical (SONET) products, DMS & MTX switches (TDM & VoIP), Nortel Networks Passport switches (IP/ATM), Installation of VoIP and data equipment, Microsoft Visio, AutoCAD, Adobe Framemaker, National Electrical Code (NEC), Seismic standards, Power & grounding (-48 Volt), Network infrastructure, Detail Engineer, Site Engineer, Field Engineer, CO Engineer', 'Registered Vascular Technologist at VASCULAR SURGICAL ASSOCIATES, PLLC', 'VASCULAR SURGICAL ASSOCIATES, PLLC', '[{"company":"VASCULAR SURGICAL ASSOCIATES, PLLC","company_id":"vascular-surgical-associates-pllc","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Dec 2019","subtitle":"VASCULAR SURGICAL ASSOCIATES, PLLC","title":"Registered Vascular Technologist"}],"url":"https://www.linkedin.com/company/vascular-surgical-associates-pllc"},{"company":"CSS Corp","company_id":"css-corp","location":"","positions":[{"description":"Supported multiple customer accounts for CIENA optical (SONET) products division from the planning through turn up stages.• Provided detailed engineering for each project to ensure the project met CIENA, customer, and industry standards and requirements.• Performed or supported site surveys for the installation of CIENA optical products in customer and third party central offices and data centers.• Created installation related material (IRM) lists, equipment wiring lists, and installation documentation packages.• Tracked and prioritized projects to ensure deliverables met established schedules and deadlines.","duration":"Nov 2009 Jul 2016 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jul 2016","start_date":"Nov 2009","subtitle":"CSS Corp","title":"Detail Engineer (Contracted to CIENA)"}],"url":"https://www.linkedin.com/company/css-corp"},{"company":"Nortel Networks","company_id":"nortel-networks","location":null,"positions":[{"description":"Global subject matter expert for post-sales (customer support) engineering of Nortel TDM switching, wireless, VoIP, data, and optical products in customer central offices (C.O.) from planning through turn up.• Expert in resolving network infrastructure and installation issues experienced by internal/external customers.• Created two engineering tools that resulted in a 95% reduction in ordering errors and streamlined multi-product engineering.• Improved field installation of data switch through root cause analysis that resulted in $700 per shelf cost savings which was a 23% cost reduction.• Created power cable engineering tool to standardize cables and meet NEC requirements.• Improved data switch product by bringing breaker interface panel (BIP) into compliance with Telcordia standards. Evaluated customer sites that were at risk due to product using non-compliant BIP.• Passed all International Organization for Standardization 9001 (ISO 9001) and QuEST Forum TL9000 audits with 100% compliance. Ensured team met all applicable ISO9001/TL9000 standards.","duration":"Mar 2001 Jun 2009 8 years 4 months","duration_short":"8 years 4 months","end_date":"Jun 2009","start_date":"Mar 2001","subtitle":"Nortel Networks","title":"Detail Engineer"},{"description":"Checked quality and accuracy of voice, VoIP, and optical product orders (involving multi-million dollar, cross-country optical network build-outs). Ensured engineering errors were corrected and met all scheduled customer deliverables.• Led transition of North American optical job order validation to Order Management. Met all project deliverables on-time and within budget.• Moved data and VoIP order validation from Access Networks to Optical Networks division. Resulted in an increased order volume for the team.","duration":"Jun 2000 Mar 2001 10 months","duration_short":"10 months","end_date":"Mar 2001","start_date":"Jun 2000","subtitle":"Nortel","title":"Validation Engineer, Optical Networks"},{"description":"Developed customer documentation for the following products: 1-Meg Modem (ADSL modem), Universal Edge 9000 (DSLAM), AccessNode Express, and AccessNode (voice line card multiplexer).• Volunteered with Testing/Verification group to learn AccessNode products and gain hands-on experience with equipment.• Led 1-Meg Modem documentation effort for initial product rollout meeting all deliverables within schedule.• Praised by 1-Meg Modem R&D Team for quality of documentation and team effort.","duration":"Mar 1997 May 2000 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2000","start_date":"Mar 1997","subtitle":"Nortel","title":"Technical Writer, Access Networks"}],"url":"https://www.linkedin.com/company/nortel-networks"},{"company":"International Function Point Users Group (IFPUG)","company_id":null,"location":"","positions":[{"description":"Wrote and updated user’s manual for this non-profit organization whose purpose is to promote the use of function point analysis and other software metrics.","duration":"Apr 1996 Feb 1997 11 months","duration_short":"11 months","end_date":"Feb 1997","start_date":"Apr 1996","subtitle":"International Function Point Users Group (IFPUG)","title":"Contract Technical Writer"}],"url":""}]', '["“David, Always available to serve his customers until complete satisfaction.”","“David was a very good student who came to classes well-prepared to succeed. He often went beyond expectations and in several instances performed independent study projects to extend his knowledge and learning of network security.”"]']
User: ['Will Gazall', 'Possess strong leadership skills, loyalty and integrity Uncompromising ethical standards and professionalism Dedicated and hardworking to get projects completed on time Detailed-oriented individual who takes pride in work completed Strong business sense to understand daily operations Ability to work independently and as a part of a team Vast knowledge in information technology, with a desire for continuous education', 'IT Infrastructure Engineer Sr. Specialist - Collaboration at American Century Investments', 'American Century Investments', '[{"company":"American Century Investments","company_id":"american-century-investments","industry":"Financial Services","location":null,"positions":[{"description":"Office 365 EngineerAzure Administrator Collaboration Engineer","duration":"Feb 2019 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Feb 2019","subtitle":"American Century Investments","title":"IT Infrastructure Engineer Sr. Specialist - Collaboration"},{"description":"","duration":"Feb 2016 Feb 2019 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2019","start_date":"Feb 2016","subtitle":"American Century Investments","title":"Systems Programming Senior"},{"description":"SharePoint Farm Administrator","duration":"Jan 2015 Feb 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2016","start_date":"Jan 2015","subtitle":"American Century Investments","title":"Systems Planning Associate"}],"url":"https://www.linkedin.com/company/american-century-investments"},{"company":"ARAMARK","company_id":"aramark","location":"Maryville, Missouri","positions":[{"description":"Supervise 150 peer residential dining employeesEngage in customer service opportunities with diverse peer group and customer baseEnsure food production follows recipe, quality and safety standardsManage proper closing procedures for eight concepts Utilize Kronos time management system to ensure accuracy and efficiency Develop weekly schedules for 50 part time employeesAssist superiors with office projects on a weekly basis Supervise 150 peer residential dining employeesEngage in customer service opportunities with diverse peer group and customer baseEnsure food production follows recipe, quality and safety standardsManage proper closing procedures for eight concepts Utilize Kronos time management system to ensure accuracy and efficiency Develop weekly schedules for 50 part time employeesAssist superiors with office projects on a weekly basis","duration":"Aug 2011 Oct 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2014","start_date":"Aug 2011","subtitle":"ARAMARK","title":"Senior Student Manager"}],"url":"https://www.linkedin.com/company/aramark"},{"company":"American Century Investments","company_id":"american-century-investments","location":"Kansas City, Missouri","positions":[{"description":"Desktop Support Intern Desktop Support Intern","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"American Century Investments","title":"IT Infrastructure Intern"}],"url":"https://www.linkedin.com/company/american-century-investments"},{"company":"Northwest Missouri State University","company_id":"northwest-missouri-state-university_2","location":"Maryville MO","positions":[{"description":"Utilized Blox CMS for developing Northwest Missourian University Newspaper Assisted in designing website to suit mobile devices Utilized Blox CMS for developing Northwest Missourian University Newspaper Assisted in designing website to suit mobile devices","duration":"Sep 2013 Dec 2013 4 months","duration_short":"4 months","end_date":"Dec 2013","start_date":"Sep 2013","subtitle":"Northwest Missouri State University","title":"Assistant Web Developer"}],"url":"https://www.linkedin.com/company/northwest-missouri-state-university_2"},{"company":"Alpha Kappa Lambda - Alpha Zeta Chapter","company_id":"aklfraternity","location":"Maryville, Missouri","positions":[{"description":"Record minutes from all chapter and executive meetings weeklyReview and update fraternity bylaws as neededFacilitate internal and external communicationsCreate and maintain chapter website Record minutes from all chapter and executive meetings weeklyReview and update fraternity bylaws as neededFacilitate internal and external communicationsCreate and maintain chapter website","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"Alpha Kappa Lambda - Alpha Zeta Chapter","title":"Vice President of Communications"}],"url":"https://www.linkedin.com/company/aklfraternity"},{"company":"FedEx","company_id":"fedex","location":"Kansas City, Missouri Area","positions":[{"description":"Helped to ensure over 4,000 packages meet quality standards per shift Organized outbound packages for 15 trailers per shift Loaded trucks in a fast paced environment by destination for the Midwest region Helped to ensure over 4,000 packages meet quality standards per shift Organized outbound packages for 15 trailers per shift Loaded trucks in a fast paced environment by destination for the Midwest region","duration":"Aug 2011 Aug 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2012","start_date":"Aug 2011","subtitle":"FedEx","title":"Package Handler"}],"url":"https://www.linkedin.com/company/fedex"}]', '["Brad Street “I have been very luck to work with Will Gazall for more than six years. He has always been the kind of teammate you wish for in a demanding IT job. Whatever the new technology is that is being thrown at our team (and there has been a ton) he quickly learns it at a deeper level then most of the team. He really helped the team be known as the subject matter experts in anything asked about or brought to the team for implementation. He also adds so much value to meetings and his presentations by being very quick witted, humorous and able to go very deep into any technical subject matter. He always does way more than he is asked, and more than his share as your teammate. Despite all the work he accomplishes, he also makes time to setup social outings to help improve the team on a personal level. ”","Joni Adkins “Will has shown a dedication to hard work throughout his college career and now is actively pursuing career opportunities in his field. His outgoing personality and leadership and team skills will benefit future employers.”"]']### Assistant: The agent's job is to provide support for internal and external customers in the deployment and installation of telecommunications equipment, while the user is reaching out to the agent because they need assistance with the planning and detail engineering of a new networking project at their company.
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### Human: Agent: ['Melanie Moses (Poet/Writer/Author) 🇬🇧 🏴\U000e0067\U000e0062\U000e0077\U000e006c\U000e0073\U000e007f', 'I am a Creative and Innovative Learning Professional with a passion & energy for guiding & developing people to fulfil their potential :) I love digital media and enjoy sharing and collaborating on Linkedin.I have over 20 years of experience working within training environments utilising motivational psychology concepts. A natural leader with the ability to motivate, embrace and inspire positive change. Key skills include Effective communication, adaptability, listening, self-awareness and time management.Certified to Master level within Neuro Linguistic Programming (NLP), Coaching and Hypnosis. An ambassador for continual learning and improving. I love positive uplifting people who embrace change and share best practices, hence being connected to so many wonderful Linkedin friends who inspire me everyday. A love of Poetry & a published author of "Poetry in Motion" which is available on Amazon as a book and kindle offering.🦋🎶Poetry for me is a linguistic flow of rhyme and reason , expressing emotions with senses and freedom 🎶🦋© July 2020Check this out: Poetry In Motion https://www.amazon.co.uk/dp/B06VY7YFDF/ref=cm_sw_r_sms_awdb_t1_SDGPDbPN4M79YFollow: #PoetryByMelanie#LinkedinsProlificPoetSpecialties: Strong communication skills with experience of TV presenting, taking an active part within a documentary for ITV1 Wales & interviewing Senior Executives on camera for a corporate video for Alcatel-Lucent which was shown to Alcatel-Lucent Universities across EMEA.Please find a link below to my showreel as I previously completed a TV presenter masterclass in London.http://youtu.be/33F9Sj4qOjA', 'Training & Global Communications Manager at EnerSys', 'EnerSys', '[{"company":"EnerSys","company_id":"enersys","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"United Kingdom","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"EnerSys","title":"Training & Global Communications Manager"}],"url":"https://www.linkedin.com/company/enersys"},{"company":"EnerSys Ltd","company_id":null,"location":"","positions":[{"description":"Responsible for training consultancy & managing the full training cycle, developing programmes inline with business needs, strategy & vision. Skilled multi-tasker completing many requirements according to scope. Liaising with stakeholders, clients, customers & subject matter experts to bring learning solutions to life & to meet set objectives reference business priorities & projects. Delivery of Virtual training, digital sessions, social/peer learning, webinars & Instructor led training. Successful completion of a Leadership simulation event for EMEA. Vendor/client management- building excellent client relations & working seamlessly together. Identifying & sourcing bespoke solutions including curriculum assessment & content curation. Digital media marketing/strategy & communications to promote online courses & self directed learning content to 11,300 staff worldwide. The design & cascade of promotional content to encourage employee engagement. Creating & delivering messages by video & webinar sessions. Working with project plans, utilising interpersonal skills to achieve outcomes. Coaching & supporting staff on a one to one. Networking & collaboration with virtual teams. Project lead for SAP Jam integration & pilot programme. Including responsibilities for the internal collaborative platform. Designing key pages & content management. The management & documentation of learning & development initiatives worldwide. With international travel. A key point of contact - reporting directly to HQ in the U.S. A creative & innovative individual with the natural ability to influence & inspire. Successfully creating & implementing an Academy as a key member of the project team at EnerSys for EnerSys which is continuing to grow. Supporting & facilitating the sales conference in Berlin to ensure customer success & outcomes both qualitative & quantitative were achieved. Responsible for winning best new innovative training programme award in Oregon with Open Sesame in 2019.","duration":"Mar 2015 Aug 2021 6 years 6 months","duration_short":"6 years 6 months","end_date":"Aug 2021","start_date":"Mar 2015","subtitle":"EnerSys Ltd","title":"Global - Manager of Training & Curriculum Design"}],"url":""},{"company":"Barclaycard","company_id":"barclaycard","location":"Cardiff, United Kingdom","positions":[{"description":"Managing Stakeholders expectations & collaboratively working across sites on a global level. Working with Project Managers at the start of a project through to completion-providing learning solutions as close to go live dates as possible. Offering off the shelf and bespoke learning interventions.Writing, Delivering & updating Complaint handling training to support the Customer Relations team. Writing and creating new training modules to support other key business areas such as Customer Services, incorporating process, technical and softskills. Utilising the 70-20-10 model and adhering to compliance standards.The Planning & Organising and co-delivery of the Global Induction programme for all employees. Delivering Business letterwriting training and coaching staff to provide continual support and help embed knowledge. Creating & delivering motivational team building events for various depts. Utilising psychology concepts to aid development and progress opportunities.","duration":"Aug 2011 Feb 2015 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2015","start_date":"Aug 2011","subtitle":"Barclaycard","title":"Senior Learning Advisor"}],"url":"https://www.linkedin.com/company/barclaycard"},{"company":"Freshbaked Communications Ltd","company_id":"freshbaked-communications-ltd","location":"","positions":[{"description":"Assessing ILM Management Level 3 & 5 candidates in various organisations. Using a range of assessment criteria to meet occupational standards within the QCF framework. Assessing ILM Management Level 3 & 5 candidates in various organisations. Using a range of assessment criteria to meet occupational standards within the QCF framework.","duration":"Feb 2011 Aug 2011 7 months","duration_short":"7 months","end_date":"Aug 2011","start_date":"Feb 2011","subtitle":"Freshbaked Communications Ltd","title":"Learning & Development Consultant"}],"url":"https://www.linkedin.com/company/freshbaked-communications-ltd"},{"company":"Barclays within Learning & Development","company_id":null,"location":"","positions":[{"description":"Onboarding and training over 500 new staff from operations to senior level as part of a strategic project and move. Delivering AS400 systems training and product knowledge workshops for various business units. Delivering training & support to operational & senior levels of staff. Creating & updating training literature & resources ensuring compliance to regulatory standards. Including quality and evaluation. Onboarding and training over 500 new staff from operations to senior level as part of a strategic project and move. Delivering AS400 systems training and product knowledge workshops for various business units. Delivering training & support to operational & senior levels of staff. Creating & updating training literature & resources ensuring compliance to regulatory standards. Including quality and evaluation.","duration":"Apr 2010 Feb 2011 11 months","duration_short":"11 months","end_date":"Feb 2011","start_date":"Apr 2010","subtitle":"Barclays within Learning & Development","title":"Technical Trainer"}],"url":""},{"company":"Nokia","company_id":"nokia","location":"","positions":[{"description":"Managing the Learning & development requirements for operational and senior level staff. Completing training needs analysis and identifying suitable learning interventions for individuals & departments.Promoting the learning opportunities available through roadshows across the UK & Ireland. I also actively promoted and used Skillsoft\'s elearning platform skillport. Demonstrating the features and benefits of Books 24x7, learning Roadmaps, Test Preps, work simulations, ask a mentor etc.Supporting business units by providing Train the Trainer training and helping to launch and co-ordinate learning programmes across EMEA.","duration":"May 2008 Feb 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2010","start_date":"May 2008","subtitle":"Nokia","title":"European Learning & Development Consultant & Training Co-ordinator"}],"url":"https://www.linkedin.com/company/nokia"}]', '["Jose Luis C. “Melanie is an intelligent, positive person with great human warmth, committed to the development of people, her charisma and enthusiasm is spread in all the groups where she is. I highly recommend Malanie for her professionalism.”","Michael Seiler “Working with clients from all industries around the globe I get a good exposure to various types of contacts. Without any doubt Melanie is one of the most professional and friendly people I work with. She clearly understands the needs of her organisation and its employees and every time we speak she knows right from the start what we should do next to ensure these needs are met. I look forward to many more years of our cooperation!”"]']
User: ['Erika Batson', 'The bitterness of poor quality remains long after the sweetnessof low price is forgotten. ~ Benjamin Franklin', 'Owner at Complete Cleaning Service, Inc.', 'Complete Cleaning Service, Inc.', '[{"company":"Complete Cleaning Service, Inc.","company_id":null,"location":"Melbourne, Florida Area","positions":[{"description":"","duration":"Jun 2000 - Present 21 years 6 months","duration_short":"21 years 6 months","end_date":"Present","start_date":"Jun 2000","subtitle":"Complete Cleaning Service, Inc.","title":"Owner"}],"url":""},{"company":"Stratos Lightwave","company_id":"stratos-lightwave","location":"","positions":[{"description":"","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Stratos Lightwave","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/stratos-lightwave"},{"company":"EDS Group","company_id":"eds-group","location":"Sharon Hill, PA","positions":[{"description":"Lottery Machine Part Purchase and Distribution for 9 States Lottery Machine Part Purchase and Distribution for 9 States","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"EDS Group","title":"Purchasing Agent"}],"url":"https://www.linkedin.com/company/eds-group"},{"company":"Blazer Financial Services","company_id":null,"location":"Brookhaven, PA","positions":[{"description":"Lending and collections. Lending and collections.","duration":"1984 1990 6 years","duration_short":"6 years","end_date":"1990","start_date":"1984","subtitle":"Blazer Financial Services","title":"Loan Officer"}],"url":""}]', '["Cathy Green “Any home owner or commercial office owner who needs their space cleaned would do well to hire Erika\'s company to do the work. She has the bull by the horns in terms of using the most up to date products and equipment and her employees are the absolute BEST in the business.”","Sean Paty “Erika provides unrivaled expertise in her field. Her desire to perform pales only to her incredible character. I hold steadfast in recommending her and her company to anyone needing her services.”"]']### Assistant: The agent's job is to provide training and global communications management at EnerSys. Today, the user is reaching out to the agent because they need assistance in developing a comprehensive training program for their cleaning service company.
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### Human: Agent: ['Divya S.', 'Driven, analytical, efficient and productive professional with an ongoing and consistent goal of raising the bar for the delivery of impactful technology and supports to users and clients. Known for having engaging conversations, will complete a task at hand and build superior relationships along the way! As a strategic thinker with 12+ years of business acumen, and with knowledge in the education services management industry, a technology background, excellent communication skills and ability to ideate and intelligently retain/grow clients, I will be a valuable asset to any team aiming to make a difference in how services and products are delivered.', 'Director, Client Relations| Education and Talent Management Programs, Products and Strategy', 'Bright Horizons', '[{"company":"Bright Horizons","company_id":"bright-horizons","industry":"Education Administration Programs","location":null,"positions":[{"description":"Create and provide optimum solutions and strategy that best fit the customer\'s culture and organizational mission and values. Enable and guide communication plans and roll-out of campaigns that help clients deliver workforce education best practices to their employees, thus providing a fulfilling engagement and growth plan to every employee that takes advantage of the benefit. Enable the client organization to unburden the employees by removing stressors around all stages of education for self and family, and provide financial wellness solutions.Support meaningful, strategic conversations in contract negotiations with focus on adding value to existing dimensions within the client organization, especially with the mindset of the \'whole\' being of the employees.Provided strategic support and fulfilled negotiations during contract conversations with a win-win outcome always, in the Southwest region of corporate child care programs and services.","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Bright Horizons","title":"Director, Client Relations"},{"description":"Supported all ongoing projects and programs of EdAssist’s largest client as the dedicated partner. Overcame many internal and external dependencies and barriers and brought solutions to the table that made most sense to the client!","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"Bright Horizons","title":"Client Account Program Manager"},{"description":"EdAssist, a unit of Bright Horizons Family Solutions is the leading provider in Higher Education Management services to companies that want to effectively manage employee investment and retention.As a Senior Consultant, I am responsible for consulting with clients regarding their as-is process, then recommend direction and strategies in policy design and elements, facilitate successful implementation and go-live of their EdAssist to-be process. In addition, I mentor a new, fast-growing, fast-paced team of Application Consultants and Implementation Project Managers. Successful implementations save clients about 20-40% of their tuition spend which opens up avenues for implementing further strategic thinking in the area of employee engagement.","duration":"Oct 2013 Oct 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2017","start_date":"Oct 2013","subtitle":"Bright Horizons","title":"Senior Consultant, Professional Services/Applications"},{"description":"Analyze Business Processes to provide most effective and efficient system solutions and be engaged in the entire cycle including deployment and active use of many different applications at Bright Horizons that add direct value mainly to all of Bright Horizons\' child care centers including the backup care systems, coaching for college admissions and employee educational assistance.","duration":"Jun 2010 Oct 2013 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2013","start_date":"Jun 2010","subtitle":"Bright Horizons","title":"Senior Business Analyst - Childcare business applications"},{"description":"Analyzed the Early Childhood Education Industry, performed Industry benchmarking and presented to the client (Bright Horizons Family Solutions) an overview of their market atmosphere at that time.Studied the advantages of investing in a parent portal and provided with visual layouts of how to make the portal look and feel consumable for the parent audience of child care centersVisited many centers in the region to analyze how efficiently the centers were using the marketing system and what the involved gaps were, in cases where the centers were unable to utilize the system as expected. Presented the findings to the VP of IT at the time, with the help of which changes were made to the system for immediate improvements.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Bright Horizons","title":"Consultant"},{"description":"As a Web Analyst, I tracked Google analytics tool to find patterns, reasons and conclusions regarding usage of Bright Horizons child care centers in America.Presented very interesting takeaways to the CEO of the company alongside VP of Digital Marketing.","duration":"Jun 2009 Sep 2009 4 months","duration_short":"4 months","end_date":"Sep 2009","start_date":"Jun 2009","subtitle":"Bright Horizons","title":"Web Analyst"}],"url":"https://www.linkedin.com/company/bright-horizons"},{"company":"SAP Labs India Pvt. Ltd.","company_id":"sap","location":"","positions":[{"description":"Worked as a Validation and Production Project Lead and executed as SAP\'s first customer (internal) to then provide recommendations to release or not, the various products of SAP. Worked as a Validation and Production Project Lead and executed as SAP\'s first customer (internal) to then provide recommendations to release or not, the various products of SAP.","duration":"Oct 2005 Jul 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2008","start_date":"Oct 2005","subtitle":"SAP Labs India Pvt. Ltd.","title":"Validation Project Lead"}],"url":"https://www.linkedin.com/company/sap"}]', '["Ronny Diaz “When I first joined bright horizons Divya was an amazing mentor. Right away she was highly adaptable, supportive, encouraging and an effective leader. I was immediately impress with Divya’s strong technical background and ability to deal with all types of clients. Divya demonstrated a deep knowledge of the role and a natural ability to share her expertise in a pleasant and comprehensible manner. This allowed me to successfully transition into my role which is something I will always value. Divya continues to have positive impact in the company and I look forward to continue to work with her.”","Pavan Tipparaju PMP, ACP, SSM, CSM “Divya and I worked several flagship initiatives of our client projects. Divya truly demonstrates the quality of a BA to project management. We were supporting Divya while she worked as BA/PM for various projects. She used to be attentive to minutest possible detail thus helped our teams to deliver better resulting in great customer satisfaction. All this with tremendous energy that she carries all the time is seen very rarely in the modern day IT. She will true be an asset to any organization.”"]']
User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide strategic support and fulfill negotiations during contract conversations with a win-win outcome always, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of communications and brand strategy.
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### Human: Agent: ['Rebecca Lyons Burdick', 'I have 20 years of experience working in the media and marketing industries. Highly proficient in editorial processes ranging from creating strategic content plans to writing and editing for all media channels. Skilled in communicating complex subject matters.', 'Content creator. Editor. Writer.', 'Accenture Interactive', '[{"company":"Accenture Interactive","company_id":"accenture-interactive","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Dis 2021 - Kini 9 bulan","duration_short":"9 bulan","end_date":"- Kini","start_date":"Dis 2021","subtitle":"Accenture Interactive","title":"Associate Content Director"},{"description":"formerly MXM, Meredith CorporationManage multiple clients and projects across pharma, financial, health and wellness, education, retail, and consumer packaged goods sectors. Responsible for budgets, working with strategy, creating editorial calendars, editing and writing, hiring freelance writers, and overseeing the marketing efforts across social, video, print, digital and mobile channels.","duration":"Mei 2013 Dis 2021 8 tahun 8 bulan","duration_short":"8 tahun 8 bulan","end_date":"Dis 2021","start_date":"Mei 2013","subtitle":"Accenture Interactive","title":"Senior Content Manager"}],"url":"https://www.linkedin.com/company/accenture-interactive"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"San Francisco, CA","positions":[{"description":"Managed copy desk for CNET Reviews, CNET Download.com, and CNET TV.com. Responsible for meeting daily deadlines and maintaining professional standards while editing a high volume of content. Distributed assignments and conducted quality control. Edited product reviews, news articles, home page, and e-newsletters. Maintained in-house style guide. Wrote headlines, promotional copy, and articles. Cultivated friendly and professional rapport between copy desk and staff and freelance writers. Managed copy desk for CNET Reviews, CNET Download.com, and CNET TV.com. Responsible for meeting daily deadlines and maintaining professional standards while editing a high volume of content. Distributed assignments and conducted quality control. Edited product reviews, news articles, home page, and e-newsletters. Maintained in-house style guide. Wrote headlines, promotional copy, and articles. Cultivated friendly and professional rapport between copy desk and staff and freelance writers.","duration":"Mac 2008 Apr 2013 5 tahun 2 bulan","duration_short":"5 tahun 2 bulan","end_date":"Apr 2013","start_date":"Mac 2008","subtitle":"CBS Interactive","title":"Assistant Managing Editor, CNET Reviews"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"CNET Networks","company_id":"cnet","location":"San Francisco, CA","positions":[{"description":"Edited news articles in a fast-paced and deadline-driven environment. Produced a weekly news podcast. Wrote headlines, promotional copy, and articles. Edited news articles in a fast-paced and deadline-driven environment. Produced a weekly news podcast. Wrote headlines, promotional copy, and articles.","duration":"Jun 2007 Mac 2008 10 bulan","duration_short":"10 bulan","end_date":"Mac 2008","start_date":"Jun 2007","subtitle":"CNET Networks","title":"Associate Editor, News.com"}],"url":"https://www.linkedin.com/company/cnet"},{"company":"CNET Networks","company_id":"cnet-networks-entertainment","location":null,"positions":[{"description":"Edited product reviews, news articles, and newsletters for CNET Reviews, CNET Download.com, and CNET TV.com. Lead copy editor on high-profile reviews. Responsible for updating the home page with new content, writing promotional copy, and choosing engaging stories to increase click-through rate and user engagement.","duration":"Okt 2006 Jun 2007 9 bulan","duration_short":"9 bulan","end_date":"Jun 2007","start_date":"Okt 2006","subtitle":"CNET Networks","title":"Senior Copy Editor, CNET Reviews"},{"description":"Edited software product reviews, feature articles, newsletters, and home page.","duration":"Jun 2003 Okt 2006 3 tahun 5 bulan","duration_short":"3 tahun 5 bulan","end_date":"Okt 2006","start_date":"Jun 2003","subtitle":"CNET Networks","title":"Copy Editor, Download.com"}],"url":"https://www.linkedin.com/company/cnet-networks-entertainment"}]', '["Susannah Noel “Rebecca has been my assigning editor at Meredith for several years, hiring me to write pieces for a regional health publication. Her assignments are clear and include all the information I need to interview experts and write pieces without needing to chase down the details. She\'s also friendly and kind, which goes a long way when you\'re a freelance writer. Despite a crowded schedule and having many writers to manage, she\'s always professional, and she makes it seem easy. I\'ve been lucky to work with her. ”","Lisa Fields “I’ve been fortunate to have worked with Rebecca on a regular basis for the past two-plus years, writing content for a health insurance company’s quarterly print publication. Rebecca clearly outlines what she’s seeking from me for each article assignment, narrowing the focus so that it’s easy for me to provide her with content that meets her needs. She provides clear-cut guidance throughout the process and helps to connect me with the insurance company’s preferred healthcare experts, whom I quote within the articles. She’s very responsive when I have any questions or concerns, and she always points me in the right direction. Rebecca is friendly and professional, and her editing skills are impeccable – I’m always pleased to read the final versions of my articles. I would highly recommend working with Rebecca, if you have the opportunity to do so.”"]']
User: ['Dustin Lee', 'Client Services professional with experience in start-up, agency, and brand-side. Consulted clients in a wide array of verticals, including Hospitality & Restaurants, CPG, Retail, and DTC Brands, on building marketing strategies leveraging both traditional and modern communications channels, ranging from Broadcast to Social Media to User-Generated Content solutions. Always excited to learn and improve myself - please feel free to share!', 'Helping brands transform digital strategies', 'Pixlee TurnTo', '[{"company":"Pixlee TurnTo","company_id":"pixleeturnto","industry":"Computer Software","location":"Greater New York City Area","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Pixlee TurnTo","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/pixleeturnto"},{"company":"Publicis","company_id":"publicis","location":"Greater New York City Area","positions":[{"description":"Accounts:Walmart - Social, Digital, RadioCharmin - eCommerce, Web, BroadcastRed Lobster - Broadcast, Digital, Web, Social, CRMRed Lobster - CRM, Web, Loyalty","duration":"Sep 2015 Dec 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2018","start_date":"Sep 2015","subtitle":"Publicis","title":"Account Executive / Senior Account Executive"}],"url":"https://www.linkedin.com/company/publicis"},{"company":"ORC International","company_id":"orc-international","location":"Greater New York City Area","positions":[{"description":"• Create, execute, and track yearly marketing plans and activities for the Intota and CARAVAN business units• Edit whitepaper and webinar content on a range of subjects, including healthcare and research techniques• Develop and execute thought leadership email campaigns that consistently achieve open rates of 15–20%• Analyze email campaign reports to identify leads for sales team to follow up• Liaise with graphic designer and business unit leaders to produce collaterals according to specifications • Enhance social media content by demonstrating thought leadership consistently, which led to 10–30% increases in followers","duration":"Jun 2013 Sep 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2015","start_date":"Jun 2013","subtitle":"ORC International","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/orc-international"},{"company":"Thomson Reuters","company_id":"thomson-reuters","location":"Greater New York City Area","positions":[{"description":"Marketing Intern for ONESOURCE Software• Drafted newsletters, event and webinar invitations, and other email campaigns on Eloqua • Analyzed reports on email campaigns’ open and click-through rates• Updated email lists for direct marketing campaigns to clients and prospects• Identified cross-selling opportunities to current clients","duration":"Feb 2013 Jun 2013 5 months","duration_short":"5 months","end_date":"Jun 2013","start_date":"Feb 2013","subtitle":"Thomson Reuters","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"Erwin Penland","company_id":"ep-co","location":"Greater New York City Area","positions":[{"description":"Account: Verizon Wireless - Retail, Print & Radio• Analyzed competitor’s advertising campaigns to understand their targeting and positioning• Carefully proofread creatives to ensure copy, fine print, and other details are as specified • Conducted industry news and trends updates for all Verizon Wireless account management teams • Updated and maintained an accurate list of deadlines to submit print advertisements to publications","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Erwin Penland","title":"Account Management Intern"}],"url":"https://www.linkedin.com/company/ep-co"},{"company":"NYSE Euronext","company_id":"nyse","location":"Greater New York City Area","positions":[{"description":"• Evaluated requests for commercial use of brand assets and trademarks • Reviewed and recommended new products in online store to coincide with brand refresh• Enhanced brand timeline by contributing imagery and suggesting addition of noteworthy events• Researched new ways to license NYSE brand and trademarked assets to maximize monetization of the brand","duration":"Feb 2012 Aug 2012 7 months","duration_short":"7 months","end_date":"Aug 2012","start_date":"Feb 2012","subtitle":"NYSE Euronext","title":"Global Brand Intern"}],"url":"https://www.linkedin.com/company/nyse"},{"company":"Light of Gold PR, Marketing, and Consulting LLC","company_id":null,"location":"Greater New York City Area","positions":[{"description":"• Wrote press releases for events, such as “TOMOKO 4 Japan: A Screening Party and Concert”• Planned Light of Gold\'s first \\"Gold Business Connect\\" networking breakfast event, now in its fourth year• Sought out events that our CEO can speak at to increase awareness of our brand• Updated Facebook, Twitter, and LinkedIn pages with articles that relate to our specialties of PR and Marketing","duration":"Sep 2011 Dec 2011 4 months","duration_short":"4 months","end_date":"Dec 2011","start_date":"Sep 2011","subtitle":"Light of Gold PR, Marketing, and Consulting LLC","title":"Public Relations Assistant"}],"url":""},{"company":"Toys R Us","company_id":"toysrus1","location":"Greater New York City Area","positions":[{"description":"• Addressed customers’ needs and concerns for an enjoyable shopping experience• Successfully persuaded customers to sign up for loyalty program• Neatly organized products on shelves so customers can easily find what they need• Accurately calculated sales through cash and credit transactions of up to $1000 daily","duration":"Oct 2010 Dec 2010 3 months","duration_short":"3 months","end_date":"Dec 2010","start_date":"Oct 2010","subtitle":"Toys R Us","title":"Store Associate"}],"url":"https://www.linkedin.com/company/toysrus1"},{"company":"US Census Bureau","company_id":"us-census-bureau","location":"Greater New York City Area","positions":[{"description":"• Contacted residents through phone and by face to face interviews in a friendly and professional manner• Gathered household information so the government can efficiently allocate resources for communities • Accurately filled out questionnaires and forms to ensure data is correct • Communicated with my supervisor in person and on the phone regarding daily work• Brainstormed ideas on how to get unresponsive residents to complete their questionnaires","duration":"Apr 2010 Aug 2010 5 months","duration_short":"5 months","end_date":"Aug 2010","start_date":"Apr 2010","subtitle":"US Census Bureau","title":"Enumerator"}],"url":"https://www.linkedin.com/company/us-census-bureau"}]', '["Jennifer Wu “Dustin was immensely helpful during the course of his internship at NYSE Euronext. Among his other responsibilities, Dustin was the first point of contact for applicants who made requests to use NYSE trademarks in external commercial projects. He was very proactive in gathering all necessary information and preparing official documents in a timely manner, thus streamlining the approval process greatly. Through this daily exercise, Dustin developed a keen sense for proper usages of the brand, and within a short manner of time was able to make recommendations on whether to grant permissions. He would be a great asset to any team!”","Susan Ascher “Dear Sir, It is my pleasure to recommend Dustin. I met Dustin when he was a student in my Advertising and Communications class. He is an unforgettable person as he possess such a charming and warm personality. It is also obvious that he has a serious attitude towards academic work based on his excellent performance in my class. I have had the privilege to relate to Dustin on a personal level in class, during office hours and out side the classroom as he recently advised me on travel plans to his native Hong Kong. In this capacity again I found him to be diligent, attentive to detail and follow up. I highly recommend Dustin Lee for any position.”"]']### Assistant: The agent's job is to consult clients on building marketing strategies leveraging traditional and modern communications channels, and today, the agent is reaching out to the user to discuss potential collaboration opportunities in implementing user-generated content solutions for their brand.
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### Human: Agent: ['Ashley Jones', 'Project Lead with 4 years of extensive experience in the IT industry. My expertise currently includes quality assurance with an emphasis on manual mobile and device testing, in addition to client/server testing. Skilled in both functional and non- functional QA. I have been successful in completing my projects on time and within scope due to my great understanding of both SDLC and STLC.I also have working experience with Agile methodologies. My testing expertise include, but are not limited to Smoke, Regression, Sanity, Integration and End to End testing Competencies: Test Management and Project Tracking Tools: JIRA; Remedy; Practitest; SeleniumSoftware: MS Office (Word, Excel, Outlook, PowerPoint, Access); XCode; Android Studio; Salesforce; SAP; SharePoint, Google Sheets; Google DocsHardware: iPhone; Android; Blackberry/RIM devices; iOS/Android Tablets; PCs, Laptops, Telephony Systems, Printers, Routers, ModemsPlatforms: Windows, Mac OSLanguages: Java; Python', 'Senior QA Tester - Project Lead', 'Apkudo', '[{"company":"Apkudo","company_id":"apkudo","industry":"Wireless","location":"Baltimore, Maryland","positions":[{"description":"• Authors and communicates testing timelines to the Lab Manager • Troubleshoot related device and performance issues on site as required• Facilitates and participates in weekly test planning, project status meetings and reviews• Perform-lab based testing on applications and devices per strict methodology in published test plans to produce reliable and consistent data• Execute multiple types of functional tests (i.e. Smoke, Regression, Integration, End to End) based on the requirements.","duration":"Nov 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Nov 2017","subtitle":"Apkudo","title":"Senior QA Tester (Senior Mobile Device Lab Technician)"}],"url":"https://www.linkedin.com/company/apkudo"},{"company":"T-Mobile","company_id":"t-mobile","location":null,"positions":[{"description":"• Lead a team of 10 store associates with a three-part leadership team.• Diagnose and troubleshoot hardware/software issues on customer devices.• Assist with safely securing customer data on mobile devices.• Assist customers with data backup and recovery.• Ensure store is compliant with appropriate handling of customer’s private and sensitive data (PII).• Responsible for establishing, implementing, and evaluating store inspections and audits. • Monitor operations for regular compliance with all policies and procedures.• Manage all aspects relating to assigned headcount budget, employee recruitment, employee training, and performance appraisals","duration":"Apr 2017 Nov 2017 8 months","duration_short":"8 months","end_date":"Nov 2017","start_date":"Apr 2017","subtitle":"T-Mobile","title":"Retail Associate Manager"},{"description":"","duration":"Jul 2008 Apr 2017 8 years 10 months","duration_short":"8 years 10 months","end_date":"Apr 2017","start_date":"Jul 2008","subtitle":"T-Mobile","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/t-mobile"}]', '["Matthew Turner “ Professional, dedicated, thorough, and relentless are all words I would use to describe Ashley. Commitment drives Ashley to outperform in evey aspect of her career. She brings a spark of fun and passion to everything she brings to her day to day operations. Ashley is a true asset no matter her work function or position. She is without a doubt one of the strongest individuals I have ever had the pleasure to work with.”","Evelyn Ventura “I had the pleasure of working with Ashley for three years at T-Mobile. Although we were colleagues, she took the unofficial role of being my mentor. Ashley was vital to my development and success at T-Mobile. Ashley is a hard-working and driven individual. I strongly recommend her.”"]']
User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to lead a team of store associates and ensure compliance with policies and procedures, while the user is reaching out to the agent because they need assistance with data analysis in a healthcare services project.
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### Human: Agent: ['Mark Trent', 'My work experience in programming, technical support and quality assurance has enhanced my problem solving skills so that I can better think "outside the box" as well as break down difficult problems into manageable sub-sections. I love working in teams where collaboration is the norm. My most fulfilling times are when a team comes to a solution for a problem that no one person could have come up with on their own. I especially enjoy working on applications that automate tedious work.', 'Software Developer at General Motors', 'General Motors', '[{"company":"General Motors","company_id":"general-motors","industry":"Motor Vehicle Manufacturing","location":"Austin, Texas","positions":[{"description":"• Developed a library to better support unit testing and ease of development.• Developed NXOpen API based projects for NX in VB .net• Created Oracle BPM/ADF based web applications in Java• Employed a modified Agile Development process• Fixed production database issues by learning and using SQL • Developed a library to better support unit testing and ease of development.• Developed NXOpen API based projects for NX in VB .net• Created Oracle BPM/ADF based web applications in Java• Employed a modified Agile Development process• Fixed production database issues by learning and using SQL","duration":"Jun 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Jun 2014","subtitle":"General Motors","title":"Software Developer"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"BYU ν-CAx Research Lab","company_id":null,"location":"Provo, UT","positions":[{"description":"• Helped develop a Multi-User CAD plugin for NX 8• Solved problems previously thought unsolvable through a deep understanding of the NXOpen API• Trained others on the NXOpen API• Co-Authored a paper regarding multi-user CAD • Helped develop a Multi-User CAD plugin for NX 8• Solved problems previously thought unsolvable through a deep understanding of the NXOpen API• Trained others on the NXOpen API• Co-Authored a paper regarding multi-user CAD","duration":"Feb 2013 May 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2014","start_date":"Feb 2013","subtitle":"BYU ν-CAx Research Lab","title":"Lead Developer / Research Assistant"}],"url":""},{"company":"Close to my Heart","company_id":null,"location":"Provo, UT","positions":[{"description":"• Automated time consuming processes• Troubleshot technical issues via phone & email• Helped beta test software• Assisted customers with shipping and policy issues • Automated time consuming processes• Troubleshot technical issues via phone & email• Helped beta test software• Assisted customers with shipping and policy issues","duration":"Feb 2010 Jul 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2011","start_date":"Feb 2010","subtitle":"Close to my Heart","title":"Technical Support"}],"url":""},{"company":"Career Step","company_id":null,"location":"Provo, Utah","positions":[{"description":"• Tested our site to ensure that our product was high quality and bug free• Collaborated with programmers to make our website more accessible to the blind• Created proof of concept pages demonstrating improvements for both blind and sighted users • Tested our site to ensure that our product was high quality and bug free• Collaborated with programmers to make our website more accessible to the blind• Created proof of concept pages demonstrating improvements for both blind and sighted users","duration":"Dec 2007 Jun 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2009","start_date":"Dec 2007","subtitle":"Career Step","title":"Technical Support Lead / Quality Assurance"}],"url":""}]', '["Ammon Hepworth “Mark is one of the most intelligent and proactive people I know. I have been extremely impressed by how fast he came up to speed on a complex and challenging project. His \\"I can accomplish anything\\" attitude has been instrumental in the success of our project. As his manager, I quickly recognized his talent and promoted him to a lead position. As a lead, he has been an excellent mentor and leader. I highly recommend Mark without any reservations.”","David J. French “Mark is energetic, smart, thorough, and creative as a programmer. He has helped us push through software/API challenges we thought we would not be able to overcome.”"]']
User: ['Richard Su', 'Multi-talented leader who is a passionate, result and goal oriented professional with over 10 years of experiences in project management and sales with focus on business development, account management and cultivating business relationships. Innovative and proven strategist in penetrating the market and expanding market share and presence. Passionate and articulate communicator who enjoys presenting new ideas to generate fresh perspectives and excitements in existing markets. Carrying increased territories, quotas and management responsibilities as career progress.', 'Business Operations Planner', "See's Candies", '[{"company":"See\'s Candies","company_id":"sees-candies","industry":"Retail","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"See\'s Candies","title":"Business Operations Planner"}],"url":"https://www.linkedin.com/company/sees-candies"},{"company":"SCP Packaging Inc.","company_id":null,"location":"Fremont, California, United States","positions":[{"description":"","duration":"Jun 2020 Aug 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2021","start_date":"Jun 2020","subtitle":"SCP Packaging Inc.","title":"Director"}],"url":""},{"company":"CymMetrik Enterprise Co.","company_id":"cymmetrik-enterprise-co-","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2015 Jun 2020 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jun 2020","start_date":"Feb 2015","subtitle":"CymMetrik Enterprise Co.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/cymmetrik-enterprise-co-"},{"company":"Cyclelink","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2013 Jul 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2014","start_date":"Jul 2013","subtitle":"Cyclelink","title":"Purchasing Manager"}],"url":""}]', '["Kenneth Chan “Richard has been Cymmetrik\'s representative at Juniper for years now. He has a reputation of being reliable, timely, and responsive with all requests. He has been a tremendous help over the years with feedback, quick turn around times, and service. The reputation he has built over the years has made him the go-to contact for anything overlay, insulator, and other printed goods needed at Juniper. Highly recommended for excellent service. ”","Robert Bass “Richard has worked very hard for our company, providing us with exellent service each and every time he have contracted with him. His attention to detail is great and his response time is even better. We would definatly use Richard again.”"]']### Assistant: The agent's job is to cultivate business relationships and expand market share. Today, the user is reaching out to the agent because they need assistance in penetrating the market and generating fresh perspectives for their existing business.
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### Human: Agent: ['Matt DuPre', 'Seasoned and experienced enterprise applications sales consultant and real estate entrepreneur focused on bringing high value to my clients.', 'Senior Sales Executive- South Central U.S.', 'Sitecore', '[{"company":"Sitecore","company_id":"sitecore","industry":"Software Development","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"Sitecore is the global leader in experience management software that combines content management, commerce, and customer insights. Sitecore\'s Experience Cloud™ empowers marketers to deliver personalized content in real time and at scale across every channel—before, during, and after a sale. More than 5,200 brands––including American Express, Carnival Cruise Lines, Dow Chemical, and L’Oréal––have trusted Sitecore to deliver the personalized interactions that delight audiences, build loyalty, and drive revenue.","duration":"Nov 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Nov 2020","subtitle":"Sitecore","title":"Senior Sales Leader - South Central Named Enterprise Accounts"}],"url":"https://www.linkedin.com/company/sitecore"},{"company":"Salesforce","company_id":"salesforce","location":"Dallas/Fort Worth Area","positions":[{"description":"As a client executive representing Salesforce B2B Commerce (CloudCraze), I am responsible for prospect targeting, consultative selling, and the servicing of major enterprise accounts in the Central region for the leading and most architecturally advanced cloud-based B2B eCommerce platform in the market today. I am a strong advocate for my customers and their overall business success. As a client executive representing Salesforce B2B Commerce (CloudCraze), I am responsible for prospect targeting, consultative selling, and the servicing of major enterprise accounts in the Central region for the leading and most architecturally advanced cloud-based B2B eCommerce platform in the market today. I am a strong advocate for my customers and their overall business success.","duration":"2019 Nov 2020 1 year","duration_short":"1 year","end_date":"Nov 2020","start_date":"2019","subtitle":"Salesforce","title":"Strategic Account Executive - B2B Commerce - Enterprise Central Region"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Oracle","company_id":"oracle","location":"Dallas/Fort Worth Area","positions":[{"description":"Oracle Commerce Cloud is an extensible and secure, cloud-based eCommerce platform for both B2C and B2B... offering the flexibility and agility needed to get to market faster and deliver the desired personalized user experiences across any device. I managed the mid-market West Coast region of the US for OCC. Oracle Commerce Cloud is an extensible and secure, cloud-based eCommerce platform for both B2C and B2B... offering the flexibility and agility needed to get to market faster and deliver the desired personalized user experiences across any device. I managed the mid-market West Coast region of the US for OCC.","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Oracle","title":"Regional Sales Manager - Oracle Commerce Cloud"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Reflektion","company_id":"reflektion","location":"Dallas/Fort Worth Area","positions":[{"description":"Sales consultation of Reflektion’s innovative personalization technology based on machine learning and artificial intelligence to a named account list of leading retailers in the Central and Southern U.S. Placed Reflektion in position to sign two pilots with two of the largest retailers in the Internet Retailer Top 500 before leaving. Sales consultation of Reflektion’s innovative personalization technology based on machine learning and artificial intelligence to a named account list of leading retailers in the Central and Southern U.S. Placed Reflektion in position to sign two pilots with two of the largest retailers in the Internet Retailer Top 500 before leaving.","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Reflektion","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/reflektion"},{"company":"Oracle","company_id":"oracle","location":"","positions":[{"description":"Ran very successful territories in Southwest and Southeast US. Sold ATG eCommerce Platform and later with Oracle, Endeca Enterprise Search platform. In 2013, my sales responsibilities expanded to include selling all of the RGBU applications (e.g. Planning, Optimization, Stores, etc) to a named account list primarily in Columbus, OH, Indiana, and Kentucky. Ran very successful territories in Southwest and Southeast US. Sold ATG eCommerce Platform and later with Oracle, Endeca Enterprise Search platform. In 2013, my sales responsibilities expanded to include selling all of the RGBU applications (e.g. Planning, Optimization, Stores, etc) to a named account list primarily in Columbus, OH, Indiana, and Kentucky.","duration":"2007 2015 8 years","duration_short":"8 years","end_date":"2015","start_date":"2007","subtitle":"Oracle","title":"Application Sales Manager"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Sterling Commerce an AT&T company","company_id":"sterling-commerce-an-at&t-company","location":"","positions":[{"description":"Responsible for the sale of leading B2B eCommerce platform (Comergent) and later, order management platform (Yantra-Sterling Commerce after Comergent acquisition), to Fortune 1000 in the Texas, Oklahoma, Louisiana, and Arkansas territories. Responsible for the sale of leading B2B eCommerce platform (Comergent) and later, order management platform (Yantra-Sterling Commerce after Comergent acquisition), to Fortune 1000 in the Texas, Oklahoma, Louisiana, and Arkansas territories.","duration":"2004 2007 3 years","duration_short":"3 years","end_date":"2007","start_date":"2004","subtitle":"Sterling Commerce an AT&T company","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/sterling-commerce-an-at&t-company"},{"company":"SmartOps, an SAP Company","company_id":"smartops","location":"","positions":[{"description":"Consultative, value-based selling of unique supply chain optimization solution based upon innovative stochastic optimization techniques to named account list. Consultative, value-based selling of unique supply chain optimization solution based upon innovative stochastic optimization techniques to named account list.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"SmartOps, an SAP Company","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/smartops"},{"company":"JDA Software","company_id":"jda-software","location":"","positions":[{"description":"Strategic consultative sales of leading supply chain solutions to top-tier high-tech, 3PL, freight forwarding and OTR transportation companies. Strategic consultative sales of leading supply chain solutions to top-tier high-tech, 3PL, freight forwarding and OTR transportation companies.","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"JDA Software","title":"Account Executive"}],"url":"https://www.linkedin.com/company/jda-software"},{"company":"TOPS Engineering Corporation","company_id":"tops-engineering-corporation","location":"","positions":[{"description":"Started as account executive selling packaging and distribution sales software to Fortune 500 clientele. Ended role as sales manager of national sales team. Started as account executive selling packaging and distribution sales software to Fortune 500 clientele. Ended role as sales manager of national sales team.","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"TOPS Engineering Corporation","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/tops-engineering-corporation"}]', '["Chip Winslow “Matt is a Digital Commerce Domain Expert as well was being a great customer advocate. His experience with large, complex Enterprises has served his employees and shareholders very well. I know he will do well in any role he undertakes..”","Greg Westrick “I had the pleasure of working with Matt at ATG and then Oracle after the acquisition. Matt was a top performer during our tenure together built upon his expertise and focus on demonstrating value in the selling process, strong demand generation discipline, and ability to collaborate with \'C\' level audiences. Matt takes ownership of his business and exceeds targets with a relentless focus on territory and account planning. I look forward to Matt\'s continued success and the opportunity to partner with him again in the future.”"]']
User: ['Jeffery Johnson', 'Strategic, data driven professional with a broad interest and understanding of the web and new technologies with proven success in all areas of digital marketing including ecommerce, branding and design, user experience, customer acquisition, retention, and analytics.Specialties: Online strategy, ecommerce, multi-channel marketing, branding and design, user experience, social media, social commerce, affiliate marketing, SEO, SEM, conversion rate optimization and analytics.', 'Head of Digital and Ecommerce at BEACH HOUSE GROUP', 'BEACH HOUSE GROUP', '[{"company":"BEACH HOUSE GROUP","company_id":"beachhousegroup","industry":"Consumer Goods","location":"","positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"BEACH HOUSE GROUP","title":"Head of Digital and Ecommerce"}],"url":"https://www.linkedin.com/company/beachhousegroup"},{"company":"Dermalogica","company_id":"dermalogica","location":null,"positions":[{"description":"","duration":"2020 May 2021 1 year","duration_short":"1 year","end_date":"May 2021","start_date":"2020","subtitle":"Dermalogica","title":"Head of Ecommerce"},{"description":"","duration":"Jun 2017 May 2021 4 years","duration_short":"4 years","end_date":"May 2021","start_date":"Jun 2017","subtitle":"Dermalogica","title":"Senior Director of Ecommerce"},{"description":"","duration":"Dec 2012 Jun 2017 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 2017","start_date":"Dec 2012","subtitle":"Dermalogica","title":"Director of Global Digital Marketing"},{"description":"Responsible for planning and executing sales and marketing goals for the digital channel.","duration":"Dec 2010 Dec 2012 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2012","start_date":"Dec 2010","subtitle":"Dermalogica","title":"Director of Ecommerce"},{"description":"Responsible for planning and executing marketing goals for the digital channel.","duration":"Aug 2007 Dec 2010 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2010","start_date":"Aug 2007","subtitle":"Dermalogica","title":"Internet Marketing Manager"}],"url":"https://www.linkedin.com/company/dermalogica"},{"company":"Supranatural Rx","company_id":null,"location":"","positions":[{"description":"Brand development, packaging and collateral design, web design and development, e-commerce, marketing strategy and analytics. Brand development, packaging and collateral design, web design and development, e-commerce, marketing strategy and analytics.","duration":"Oct 2005 Aug 2007 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2007","start_date":"Oct 2005","subtitle":"Supranatural Rx","title":"Marketing Manager"}],"url":""},{"company":"Red Baron Management","company_id":null,"location":"","positions":[{"description":"Effective in all areas of the business including operations, marketing, pitches, client development, and bookings. Created and managed all digital content. Cast promos and commercials for CBS, Lexus, and TLC. Effective in all areas of the business including operations, marketing, pitches, client development, and bookings. Created and managed all digital content. Cast promos and commercials for CBS, Lexus, and TLC.","duration":"Jun 2002 Nov 2006 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2006","start_date":"Jun 2002","subtitle":"Red Baron Management","title":"Talent Marketing Manager"}],"url":""}]', '["Jonathan Cohen “Jeff is a true professional and I\'m grateful for the time that we had working together (and I should mention this recommendation is unsolicited). Jeff knows e-commerce and digital marketing inside and out, however, what really stands out is his leadership style. Jeff\'s focus is always the business and the brand - there were no office politics or favoritism. Dermalogica\'s online growth was tremendous due to programs like Dermalogica Rewards (a loyalty program) that Jeff launched and similar initiatives that stayed true to the brand while increasing revenue. Overall, the combo of leadership and digital expertise made Jeff a standout to work for. ”","Jesseca R. “Jeff and I have worked together on multiple large scale projects within marketing, including a website redesign and the launch of an online, interactive class. He is a very talented and dynamic professional with meticulous attention to detail, and a vast knowledge of his area of expertise. He has a unique ability to look at things from both a technical design, and a marketing perspective. This I think makes him such an asset, and he is also an invaluable resource when it comes to anything on web and technology.”"]']### Assistant: The agent's job is to connect with professionals in the digital marketing industry. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between their respective companies.
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### Human: Agent: ['Ruth Martinez', "Experienced in Talent Acquisition with a demonstrated history of working in the hospital & health care industry. Skilled in Microsoft Word, Sales, U.S. Health Insurance Portability and Accountability Act (HIPAA), Team Building, and Management. Strong human resources professional with a Bachelor's Degree focused in Organizational Leadership from Southwestern Assemblies of God University.", '“We cannot become what we need by remaining what we are.”', 'AccentCare, Inc.', '[{"company":"AccentCare, Inc.","company_id":"accentcare","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Dec 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Dec 2021","subtitle":"AccentCare, Inc.","title":"Corporate Executive Talent Acquisition Consultant"}],"url":"https://www.linkedin.com/company/accentcare"},{"company":"Elara Caring","company_id":"elara-caring","location":"","positions":[{"description":"","duration":"Nov 2020 Nov 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2021","start_date":"Nov 2020","subtitle":"Elara Caring","title":"Talent Acquisition Specialist"}],"url":"https://www.linkedin.com/company/elara-caring"},{"company":"Seasons Hospice & Palliative Care","company_id":"seasonshospice","location":null,"positions":[{"description":"Responsible for the full life-cycle of recruitment and hiring activities: proactively source and consult with key stakeholders for positions in multiple states.","duration":"Jun 2015 Nov 2020 5 years 6 months","duration_short":"5 years 6 months","end_date":"Nov 2020","start_date":"Jun 2015","subtitle":"Seasons Hospice & Palliative Care","title":"Regional Healthcare Recruiter"},{"description":"","duration":"May 2015 Jun 2015 2 months","duration_short":"2 months","end_date":"Jun 2015","start_date":"May 2015","subtitle":"Seasons Hospice & Palliative Care","title":"Talent Acquisition Coordinator"}],"url":"https://www.linkedin.com/company/seasonshospice"},{"company":"St. Joseph Health","company_id":"st--joseph-health-system","location":"","positions":[{"description":"Provide administrative and transactional support to Strategic Regional Recruiters Conduct foundational pre-screening Responsible for record keeping of all recruiting related documents such as applications, background check authorization forms, etc.Maintain Applicant Tracking System Assist with recruiting report preparation and standard recruiting metrics reporting.Trained 200+ managers on new process Provide administrative and transactional support to Strategic Regional Recruiters Conduct foundational pre-screening Responsible for record keeping of all recruiting related documents such as applications, background check authorization forms, etc.Maintain Applicant Tracking System Assist with recruiting report preparation and standard recruiting metrics reporting.Trained 200+ managers on new process","duration":"Sep 2012 May 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2015","start_date":"Sep 2012","subtitle":"St. Joseph Health","title":"Talent Acquisition Coordinator"}],"url":"https://www.linkedin.com/company/st--joseph-health-system"},{"company":"Covenant Health System","company_id":"covenanthealth","location":"","positions":[{"description":"Administrative support for VP of Revenue CycleMake travel and guest arrangementsMaintain Calendar and coordinate meetingsOrganize and maintain files and recordsAssist with special projects or other duties assignedCreate/Maintain Access Database with all RCS staff Administrative support for VP of Revenue CycleMake travel and guest arrangementsMaintain Calendar and coordinate meetingsOrganize and maintain files and recordsAssist with special projects or other duties assignedCreate/Maintain Access Database with all RCS staff","duration":"Sep 2012 May 2013 9 months","duration_short":"9 months","end_date":"May 2013","start_date":"Sep 2012","subtitle":"Covenant Health System","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/covenanthealth"},{"company":"CASA of the South Plains","company_id":"casa-of-the-south-plains-lubbock","location":"","positions":[{"description":"Accounts Payable/Accounts Receivable/Prepare DepositsGenerate Reports for Grants/Monthly ReportsAnalyze Data and prepare suggestions/statisticsOrder office supplies and maintain building maintenanceAssist with Volunteer recruitment/Background ChecksMaintain Volunteer FilesCreate Newsletters Accounts Payable/Accounts Receivable/Prepare DepositsGenerate Reports for Grants/Monthly ReportsAnalyze Data and prepare suggestions/statisticsOrder office supplies and maintain building maintenanceAssist with Volunteer recruitment/Background ChecksMaintain Volunteer FilesCreate Newsletters","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"CASA of the South Plains","title":"Database Administrator/Trainer"}],"url":"https://www.linkedin.com/company/casa-of-the-south-plains-lubbock"},{"company":"Texas Tech University Health Sciences Center","company_id":"texas-tech-university-health-sciences-center","location":"","positions":[{"description":"Bank ReconciliationData EntryReturn Check ResearchRI/Invoice Processing Bank ReconciliationData EntryReturn Check ResearchRI/Invoice Processing","duration":"May 2010 Jan 2011 9 months","duration_short":"9 months","end_date":"Jan 2011","start_date":"May 2010","subtitle":"Texas Tech University Health Sciences Center","title":"Assistant Analyst"}],"url":"https://www.linkedin.com/company/texas-tech-university-health-sciences-center"},{"company":"Trinity Church Lubbock","company_id":"trinity-church-lubbock","location":"","positions":[{"description":"Established and Maintained Membership DatabaseConducted training for all staff membersReconciled accounts payable statementsMaintained records of all fixed assetsCreated and modified documents using Microsoft programsProvided administrative support for CFO and various PastorsCreated reports/queries for staff within the databaseAnalyze data to insure proper reporting Established and Maintained Membership DatabaseConducted training for all staff membersReconciled accounts payable statementsMaintained records of all fixed assetsCreated and modified documents using Microsoft programsProvided administrative support for CFO and various PastorsCreated reports/queries for staff within the databaseAnalyze data to insure proper reporting","duration":"Aug 2002 Mar 2009 6 years 8 months","duration_short":"6 years 8 months","end_date":"Mar 2009","start_date":"Aug 2002","subtitle":"Trinity Church Lubbock","title":"Database Administrator/Administrative Assistant"}],"url":"https://www.linkedin.com/company/trinity-church-lubbock"}]', '["David Gold “great work”","Lisa Frame-Jacobson “While serving in an interim Talent Acquisition Leadership role at Covenant Health in Lubbock, TX, I had the opportunity to work with Ruth. During this time, I found Ruth to be very focused, pragmatic, and efficient in performing her role as a Talent Acquisition Coordinator. Ruth was called upon to provide training for the team and other groups, assist employees and new hires, respond to matters pertaining to employment and ensure compliance with workflow and process. Ruth holds herself and others to high standards and added strong value to the team. Her experience in employment law, recruiting, time management, professionalism and sourcing skills will serve her well as she moves to her next organization for a great promotional career opportunity. Given the opportunity, I would gladly work with Ruth again. ”"]']
User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide talent acquisition consultation services, and today, the user is reaching out to the agent because they need assistance in recruiting dental professionals for their Advanced Dental clinic.
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### Human: Agent: ['Connor Tinsley', 'Energetic Industrial Distribution graduate from Texas A&M University. Excited to learn every day about the growing roofing and credit industry through working at SRS Distribution in McKinney.', 'Area Credit Manager at SRS Distribution Inc.', 'SRS Distribution Inc.', '[{"company":"SRS Distribution Inc.","company_id":"srs-distribution-inc-","industry":"Building Materials","location":"McKinney, Texas, United States","positions":[{"description":"• Manage day-to-day credit operations of $50M+ AR area with 22 branches covering Louisiana, Alabama, & Mississippi• Successfully achieve collections goals on a month to month basis• Establish and review customer credit terms and lines based on current and historical information • Manage day-to-day credit operations of $50M+ AR area with 22 branches covering Louisiana, Alabama, & Mississippi• Successfully achieve collections goals on a month to month basis• Establish and review customer credit terms and lines based on current and historical information","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"SRS Distribution Inc.","title":"Area Credit Manager"}],"url":"https://www.linkedin.com/company/srs-distribution-inc-"},{"company":"Briggs Equipment","company_id":"briggs-equipment","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"• In charge of selling new/used equipment, parts/service, rental, and allied equipment across multi-county territory• Apart of the Briggs Equipment CRM, Engagement Survey, and Sales Performance Dashboard Committees • In charge of selling new/used equipment, parts/service, rental, and allied equipment across multi-county territory• Apart of the Briggs Equipment CRM, Engagement Survey, and Sales Performance Dashboard Committees","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"Briggs Equipment","title":"Account Manager"}],"url":"https://www.linkedin.com/company/briggs-equipment"},{"company":"LiftOne","company_id":"liftone-a-division-of-carolina-tractor-&-equipment","location":"Charlotte, North Carolina Area","positions":[{"description":"• Developed and tested accuracy of Stock Management Demand Tool for all 18 branches• Created new timeline for major Account Development Plans• Completed end-to-end process mapping for LiftOne’s Engineered Solutions sector• Extensive shadowing experience of Major Account Managers • Developed and tested accuracy of Stock Management Demand Tool for all 18 branches• Created new timeline for major Account Development Plans• Completed end-to-end process mapping for LiftOne’s Engineered Solutions sector• Extensive shadowing experience of Major Account Managers","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"LiftOne","title":"Sales and Management Intern"}],"url":"https://www.linkedin.com/company/liftone-a-division-of-carolina-tractor-&-equipment"},{"company":"Professional Association for Industrial Distribution","company_id":"professional-association-for-industrial-distribution","location":null,"positions":[{"description":"• Managed all internal operations for the largest student run organization on campus• Responsible for the professional development of the Officer team• Facilitated the creation of the first ever PAID-funded scholarship• Instrumental in the development of partnership between MSCI and Texas A&M• Planned and executed multiple leadership conferences and retreats for the Officer team","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Professional Association for Industrial Distribution","title":"VP of Development"},{"description":"• Delegated tasks and responsibilities to 20+ committee members • Drafted correspondences to more than 1100 members and department faculty • Established agendas for each Officer meeting and took meeting minutes at all conferences","duration":"May 2017 May 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2018","start_date":"May 2017","subtitle":"PROFESSIONAL ASSOCIATION FOR INDUSTRIAL DISTRIBUTION","title":"Executive Secretary Officer"}],"url":"https://www.linkedin.com/company/professional-association-for-industrial-distribution"},{"company":"Rockwell Automation","company_id":"rockwell-automation","location":"Milwaukee, Wisconsin","positions":[{"description":"• Managed supply base to insure suppliers met all needs -- Created sustainable methods to improve all buyer metrics• Avoided plant line critical escalation from 6-8 weeks down to 4 days -- Revenue impact of $8.4 million• Completed Six Sigma Yellow Belt training to close identified gap in intern/buyer process• Executed Sourcing Wave Benchmark/RFQ for productivity improvement opportunity to point of recommendation • Managed supply base to insure suppliers met all needs -- Created sustainable methods to improve all buyer metrics• Avoided plant line critical escalation from 6-8 weeks down to 4 days -- Revenue impact of $8.4 million• Completed Six Sigma Yellow Belt training to close identified gap in intern/buyer process• Executed Sourcing Wave Benchmark/RFQ for productivity improvement opportunity to point of recommendation","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Rockwell Automation","title":"Global Supply Chain Intern"}],"url":"https://www.linkedin.com/company/rockwell-automation"},{"company":"Sunbelt Material Handling","company_id":"sunbelt-industrial-trucks","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"• Rotation of service, parts, rental, administration, and extensive outside sales experience• Designed and implemented the Sunbelt Material Handling YouTube channel• Accurately completed 1000+ cold calls selling multiple trucks, parts, and planned maintenance programs-- First intern in company history to successfully complete forklift sale • Rotation of service, parts, rental, administration, and extensive outside sales experience• Designed and implemented the Sunbelt Material Handling YouTube channel• Accurately completed 1000+ cold calls selling multiple trucks, parts, and planned maintenance programs-- First intern in company history to successfully complete forklift sale","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Sunbelt Material Handling","title":"Technical Sales Intern"}],"url":"https://www.linkedin.com/company/sunbelt-industrial-trucks"}]', '["Jack Rampley “I worked with Connor through Hyster-Yale Academy training. His skills in mathematics, product knowledge , public speaking and his “team” mentality make him a great leader and mentor. I would recommend Connor in any role where a high level understanding of operational efficiency is required.”","Seth Stancil “Connor and I worked together through The Academy Hyster-Yale training. Connor was a vital part of the group, he was able to bring new fresh ideas to the group every day. Having to prepare this project through many virtual meetings Connor\'s skills in technology played a crucial part in the success of the project. His ability in excel allowed the group to test many solutions to find the best fit. I would absolutely work with Connor on any future project. ”"]']
User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to build customer relationships and advocate for customers, and today, the agent is reaching out to the user because they need to discuss potential collaboration on showcasing real-world solutions for Fortune 500 companies.
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### Human: Agent: ['Jeremy Mann', "• Master’s degree in Sport Management & Three (3) years of intercollegiate marketing• Key experience within an MLB Communications team with the St. Louis Cardinals• Successful marketing and promotional plans for multiple sports & grasp on new media• Game Day coordinator & contact for multiple sports including Men's & Women’s Basketball, Football and Baseball• Proficient in projects with Microsoft Office Suite & Adobe Creative Suite products", 'Assistant Director of Fan Engagement at Baylor Athletics', 'Baylor University', '[{"company":"Baylor University","company_id":"baylor-university","industry":"Higher Education","location":"Waco, Texas Area","positions":[{"description":"• Execute the role of primary sport contact and planner (Men’s and Women’s Basketball, Equestrian, Acrobatics & Tumbling) for marketing, engagement, and promotional strategies, including produce printed and digital marketing campaigns• Coordinated fan engagement in-game and postseason efforts for the 2019 Women’s Basketball National Championship run, and orchestrated a 23% attendance increase the following season with unique marketing tactics and promotions• Facilitated promotional and engagement material for the 2021 Men’s Basketball National Championship season• Oversee Baylor Bold Rewards Program, via FanMaker, to manage content and create engagement opportunities for members • Succeed in task accomplishment as department liaison for Baylor Cub Club, CUE Audio, and Experience app• Collaborate in Football-related activities including donor tailgate, GameDay website, and Baylor Spirit Program initiatives• Proficient in Shoflo, Emma email marketing, Adobe Photoshop, and Microsoft Office","duration":"Jun 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Baylor University","title":"Assistant Director of Fan Engagement at Baylor Athletics"}],"url":"https://www.linkedin.com/company/baylor-university"},{"company":"William & Mary","company_id":"william-and-mary","location":"Williamsburg, VA","positions":[{"description":"• Created marketing and fan engagement promotional plans in women’s basketball and baseball (72% and 18% attendance increase, respectively, from 2017-18) • Established youth, student, and group experiences, and assisted in the promotion of theme nights, participation initiatives, and community relation functions• Cultivated relationships as a liaison with 75 sponsors in the role of Sponsorship Activation Coordinator","duration":"Oct 2017 Jun 2018 9 months","duration_short":"9 months","end_date":"Jun 2018","start_date":"Oct 2017","subtitle":"William & Mary","title":"Assistant Director of Marketing & Fan Engagement"}],"url":"https://www.linkedin.com/company/william-and-mary"},{"company":"St. Louis Cardinals","company_id":"st.-louis-cardinals","location":"St. Louis, Missouri","positions":[{"description":"• Assisted with media credentialing, press box operations, and information distribution for home games and special events• Performed lead attendant post-game press box duties including delivering statistics and final game wrap-ups• Promoted positive community relations with Clubhouse Executive Office guests and media personnel for on-field visits","duration":"May 2017 Oct 2017 6 months","duration_short":"6 months","end_date":"Oct 2017","start_date":"May 2017","subtitle":"St. Louis Cardinals","title":"Communications Game Day Associate"}],"url":"https://www.linkedin.com/company/st.-louis-cardinals"},{"company":"Western Michigan University","company_id":"westernmichu","location":null,"positions":[{"description":"• Organized student body promotional efforts and events to enhance the experience of the attendees• Contributed in the design, creation, and implementation of printed material and graphic design media• Launched and coordinated inaugural Student Fan Rewards Program to incentivize participation and attendance at athletic events• Hired and directed game day student staff and interns in all employment responsibilities","duration":"May 2015 Apr 2017 2 years","duration_short":"2 years","end_date":"Apr 2017","start_date":"May 2015","subtitle":"Western Michigan University","title":"Sports Marketing Graduate Assistant"},{"description":"","duration":"May 2014 May 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2015","start_date":"May 2014","subtitle":"Western Michigan University","title":"Sports Marketing Intern - Division of Intercollegiate Athletics"},{"description":"","duration":"Aug 2012 Apr 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2014","start_date":"Aug 2012","subtitle":"Western Michigan University","title":"Student Sports Marketing Event Staff"}],"url":"https://www.linkedin.com/company/westernmichu"},{"company":"Kalamazoo Growlers Baseball Club","company_id":"kalamazoo-growlers-baseball-club","location":"Kalamazoo, Michigan Area","positions":[{"description":"","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"Kalamazoo Growlers Baseball Club","title":"Promotions Team Manager"}],"url":"https://www.linkedin.com/company/kalamazoo-growlers-baseball-club"},{"company":"Lansing Lugnuts","company_id":"lansing-lugnuts","location":"Lansing, MI","positions":[{"description":"","duration":"Mar 2013 Sep 2013 7 months","duration_short":"7 months","end_date":"Sep 2013","start_date":"Mar 2013","subtitle":"Lansing Lugnuts","title":"Entertainment Intern"}],"url":"https://www.linkedin.com/company/lansing-lugnuts"},{"company":"Battle Creek Bombers baseball team","company_id":null,"location":"","positions":[{"description":"","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Battle Creek Bombers baseball team","title":"Head of Merchandise"}],"url":""},{"company":"Battle Creek Bombers baseball","company_id":null,"location":"","positions":[{"description":"","duration":"May 2011 Aug 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2012","start_date":"May 2011","subtitle":"Battle Creek Bombers baseball","title":"INTERN"}],"url":""},{"company":"Battle Creek Bombers baseball team","company_id":null,"location":"","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Battle Creek Bombers baseball team","title":"Marketing Intern"}],"url":""},{"company":"Western Michigan University Baseball Team","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 May 2011 5 months","duration_short":"5 months","end_date":"May 2011","start_date":"Jan 2011","subtitle":"Western Michigan University Baseball Team","title":"INTERN/Assistant"}],"url":""}]', '["“It’s rare that you come across standout talent like Jeremy. I had the honor to work with Jeremy during his time at Western Michigan University. His go-getter attitude, professionalism and sports marketing knowledge makes him a valuable asset to any team. He will be greatly missed by the Arbor Financial team. Jeremy earns my highest recommendation. ”","“I had the pleasure or working with Jeremy in the Summer of 2011 for the Battle Creek Bombers. Jeremy was an integral part of the intern staff that helped the Bombers go on to win their first-ever Northwoods League Championship. Jeremy is a very bright and dedicated student that has a strong desire to succeed both in life and the baseball industry.”"]']
User: ['Heidi Gahm', "I'm the marketing project manager for the Indianapolis Indians. I'm passionate about sports marketing and providing a memorable, fun experience for every fan.", 'Marketing Project Manager at Indianapolis Indians', 'Indianapolis Indians', '[{"company":"Indianapolis Indians","company_id":"indianapolis-indians","industry":"Spectator Sports","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Indianapolis Indians","title":"Marketing Project Manager"}],"url":"https://www.linkedin.com/company/indianapolis-indians"},{"company":"Chicago Bulls","company_id":"chicago-bulls","location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"Chicago Bulls","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/chicago-bulls"},{"company":"Green Bay Packers","company_id":"green-bay-packers","location":"","positions":[{"description":"","duration":"Jun 2019 Feb 2020 9 months","duration_short":"9 months","end_date":"Feb 2020","start_date":"Jun 2019","subtitle":"Green Bay Packers","title":"Brand and Marketing Intern"}],"url":"https://www.linkedin.com/company/green-bay-packers"},{"company":"New England Patriots","company_id":"new-england-patriots","location":"","positions":[{"description":"I developed and executed email campaigns that drove revenue growth across the New England Patriots, Gillette Stadium and Boston Uprising, through retention, cross-sell and up-sell. I also efficiently built a wide variety and high volume of emails (and digital assets) in Photoshop and executed to target groups using a sophisticated email marketing solution and other digital marketing platforms. Along with managing the creation, scheduling, and deployment of all email campaigns including copywriting and proofreading emails. I communicated with internal departments to build and execute sponsor emails, sweepstakes and ad campaigns. As well as developing emails and landing page layouts that were mobile responsive and user-friendly, and test renderings across multiple email clients and ISPs. I created messaging (emails, ad copy, newsletter copy, web copy, survey forms, etc.) and monitored website copy to support current campaigns and strategic priorities. I also managed the digital marketing calendar and member communication touch points, prioritizing campaigns based on revenue potential and corporate strategy, as well as resource allocation. Along with working within brand guidelines of New England Patriots, Gillette Stadium and Boston Uprising. I designed and executed tests that supported key hypotheses and deliver actionable learnings that contributed to business growth, based on data from executed emails and email marketing best practices. I monitored marketing mailing lists and worked on ways to improve list quality and highlight opportunities to segment lists, with highly persuasive creative/offers driven by customer insight. I also ensured persuasive CTAs and tracking mechanisms are included as needed. I analyzed and communicated campaign results to develop internal and external best practices. As well as organizing and leading Super Bowl LIII premium guest trip.","duration":"Jun 2018 May 2019 1 year","duration_short":"1 year","end_date":"May 2019","start_date":"Jun 2018","subtitle":"New England Patriots","title":"Digital Marketing Coordinator"}],"url":"https://www.linkedin.com/company/new-england-patriots"},{"company":"Green Bay Packers","company_id":"green-bay-packers","location":"Green Bay, Wisconsin Area","positions":[{"description":"I built, tested and deployed email campaigns in html and text for variety of business areas. Along with scheduling email requests and maintaining the corporate email calendar. I analyzed and reported on email results by utilizing tracking parameters in URLs and email tracking systems to report on opens, clicks, conversions, items purchased, click source, etc. I also implemented, analyzed and reported on email testing regarding time of day, format and creative as applicable. I coordinated sweepstakes with multiple departments including IT, Digital and Packers Pro Shop, as well as, outside vendors. Another one of my job tasks was monitoring and reporting on sweepstakes metrics. I aided with research initiatives through creating, deploying and analyzing internal surveys. I compiled research reports for internal stakeholders. I also assisted with data analytics projects. I helped with classification of social media postings and web content.","duration":"Jun 2017 May 2018 1 year","duration_short":"1 year","end_date":"May 2018","start_date":"Jun 2017","subtitle":"Green Bay Packers","title":"Email Marketing & Fan Insights Intern"}],"url":"https://www.linkedin.com/company/green-bay-packers"},{"company":"University of Wisconsin - Whitewater","company_id":"university-of-wisconsin-whitewater","location":"Whitewater, Wisconsin","positions":[{"description":"Assisted the marketing department chair and the marketing professors with daily tasks.Helped students with adding classes, changing their major and general questions. Assisted the marketing department chair and the marketing professors with daily tasks.Helped students with adding classes, changing their major and general questions.","duration":"Sep 2016 May 2017 9 months","duration_short":"9 months","end_date":"May 2017","start_date":"Sep 2016","subtitle":"University of Wisconsin - Whitewater","title":"Student Administrative Assistant-College of Business and Economics Marketing Office"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-whitewater"},{"company":"Colony Brands, Inc.","company_id":"colony-brands-inc-","location":"Monroe, Wisconsin","positions":[{"description":"I worked at Colony Brand’s Integrated Marketing Solutions subsidiary within the Budgeting or New Customer Acquisition. I assisted the departmental manager with required data analysis, planning, budgeting and forecasting. In addition, I was responsible for: Assisting with the development of semi-annual sales plans and associated marketing budgets for assigned titles.Assisting with re-forecasting sales on a weekly basis for inventory planning purposes for assigned titles.Assisting with the presentation of semi-annual summaries of prior season results, including: analysis of sales and profitability, explanation of variances versus budget, and analysis of test results for assigned titles.I also participated in weekly meetings to prioritize marketing database query requests and improve the content and integrity of the marketing database.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"Colony Brands, Inc.","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/colony-brands-inc-"},{"company":"University of Wisconsin - Whitewater","company_id":"university-of-wisconsin-whitewater","location":"Whitewater, Wisconsin","positions":[{"description":"I assisted with the events the Alumni Relations and Development Office hosted, for instance: founders meetings, scholarship banquets, alumni homecoming events, and most of the events that alumni attended. I was in charge of the alumni office e-mail; I responded, looked up, and answered all e-mails. I assisted Whitewater alums with finding past classmates, sending them membership cards, and guiding them to the best person with a solution to their questions. I assisted with the events the Alumni Relations and Development Office hosted, for instance: founders meetings, scholarship banquets, alumni homecoming events, and most of the events that alumni attended. I was in charge of the alumni office e-mail; I responded, looked up, and answered all e-mails. I assisted Whitewater alums with finding past classmates, sending them membership cards, and guiding them to the best person with a solution to their questions.","duration":"Sep 2014 May 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2016","start_date":"Sep 2014","subtitle":"University of Wisconsin - Whitewater","title":"Student Administrative Assistant-Alumni Relations and Development Office"}],"url":"https://www.linkedin.com/company/university-of-wisconsin-whitewater"},{"company":"Applied PhD Research","company_id":null,"location":"","positions":[{"description":"• Kwik Trip: I traveled Wisconsin, Iowa, and Minnesota and gave surveys at multiple Kwik Trip stores. We gave surveys on the guest’s opinion of the Kwik Trip in that specific location asking multiple questions including: how the products were, how often did they stop at Kwik Trip, and what their overall satisfaction was with Kwik Trip. • Fort HealthCare: I went door to door conducting surveys. Once reaching a market share of 400 people I took the results back to my supervisor to present to Fort HealthCare. I also went to Fort HealthCare every other week to input satisfaction surveys. With both the door to door surveys and the patient satisfaction surveys, we gathered information on different sections of the hospital and what can be improved to better help the community.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Applied PhD Research","title":"Market Research Intern"}],"url":""}]', '["Tessa Ruid “Heidi is a positive addition to the workplace and energizes those around her. She kindly respond to requests quickly when peers reach out via email with questions or a project. She has become a power user of Salesforce Marketing Cloud and is an expert on the Green Bay Packers brand. She has a lot of responsibility and handles the pressure well, is detail-oriented and works hard to ensure that all projects are completed accurately and timely. When problems arise, for example with building emails (breaks, rendering issues, etc.), Heidi works diligently to find solutions to the issues. I highly recommend Heidi as she is a strong asset to our organization, and will go above and beyond to contribute and succeed in her role. ”","Patty Duffey “I\'ve had the opportunity to connect with Heidi through my work on the College of Business & Economics Dean\'s Advisory Council. She is engaging, smart, and committed to her vision of making a difference in the world of marketing. If I had the chance, I would hire her in a heartbeat.”"]']### Assistant: The agent's job is to coordinate fan engagement and marketing strategies for a sports team, and today the user is reaching out to the agent because they need assistance in creating a memorable and fun experience for the fans at their upcoming event.
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### Human: Agent: ['Cindy Hayes', 'With my broad range of finance and business experience attained by working in multinational companies and consulting firms, I aspire to further advance my business valuation/analysis expertise as well as pursue further consulting opportunities.Specialties: * Financial analysis, planning and company valuation.* Advanced spreadsheet modeling.* Strategy development and implementation planning. * Project planning and coordination.* Client interaction/consultation, business development and relationship management.* Workshop facilitation.* Small team leadership and training.', 'Global NSP (Nike Stores Partnered) Finance Manager at Nike', 'Nike', '[{"company":"Nike","company_id":"nike","industry":"Sporting Goods Manufacturing","location":null,"positions":[{"description":"Finance lead for Global NSP (Nike Stores Partnered) channel:o Build financial planning and reporting capabilities with GEO finance partners to drive business actionso Finance support for the GM of NSP channel and Global NSP cross-functional groupo Drive Trade Term improvement with key strategic partners across all GEOso Develop Global investment guardrails and review process for NSP doorso Develop the business models for NSP Membership program and Nike Sport retail concept","duration":"Nov 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Nov 2017","subtitle":"Nike","title":"Global NSP (Nike Stores Partnered) Finance Manager"},{"description":"o Develop the IMP Financial Framework for reporting and analysiso Facilitate QBRs, CSR, AOP and Budget processes by partnering with GEO IMP Finance, Global Strategy and Saleso Monitor marketplace health across GEOs by collaborating with Global S&OP and Global Saleso Develop and teach “Finance 102” training course for Marketplace Management","duration":"Mar 2016 Oct 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2017","start_date":"Mar 2016","subtitle":"Nike","title":"Finance Manager - Integrated Marketplace"},{"description":"o Facilitate monthly forecasting, AOP, Budget and CSR processes across all finance teamso Develop and maintain the Long Term Financial Model (LTFM) for North America for all planning activitieso Deliver monthly CFO Review, quarterly Landing Estimates and iQBRo System experience in TM1, BW and SAP (CCA/PCA/ECCS)","duration":"Jul 2013 Mar 2016 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2016","start_date":"Jul 2013","subtitle":"Nike","title":"FP&A Senior Financial Analyst"},{"description":"o Revenue and margin planning for USA Wholesale Apparel and Equipment through partnering with S&OP, Controlling and Category Finance Directorso Influence business partners by clearly communicating my POV drawn from data analysis","duration":"Apr 2015 Aug 2015 5 months","duration_short":"5 months","end_date":"Aug 2015","start_date":"Apr 2015","subtitle":"Nike","title":"North America Wholesale Apparel & Equipment Margin Planning Finance Manager"}],"url":"https://www.linkedin.com/company/nike"},{"company":"ESCO Corporation","company_id":"esco-corporation","location":"Portland, Oregon Area","positions":[{"description":"o In-year management reporting and developed 5-yr strategic planning model with scenario analysis capabilityo Project lead for Accounts Payable and Days Payable Outstanding (DPO) improvementso Conducted financial analysis on the company’s newly acquired business, and supported financial integration activitieso Due diligence analysis for S1 filing with the SEC o In-year management reporting and developed 5-yr strategic planning model with scenario analysis capabilityo Project lead for Accounts Payable and Days Payable Outstanding (DPO) improvementso Conducted financial analysis on the company’s newly acquired business, and supported financial integration activitieso Due diligence analysis for S1 filing with the SEC","duration":"Dec 2010 Jul 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2013","start_date":"Dec 2010","subtitle":"ESCO Corporation","title":"Senior Corporate Financial Analyst"}],"url":"https://www.linkedin.com/company/esco-corporation"},{"company":"MoronesYoung","company_id":null,"location":"","positions":[{"description":"Provide expert services in business valuation, accounting and financial analysis on a contract basis. Provide expert services in business valuation, accounting and financial analysis on a contract basis.","duration":"Sep 2009 Nov 2009 3 months","duration_short":"3 months","end_date":"Nov 2009","start_date":"Sep 2009","subtitle":"MoronesYoung","title":"Contract Financial Analyst"}],"url":""},{"company":"KordaMentha","company_id":"kordamentha","location":"","positions":[{"description":"o Independent business valuation for companies, corporate transactions and securitieso M&A due diligence and sale process coordination for business acquisitions (acted for either the buy or the sell side)o Develop business planning models; prepare expert witness affidavits; and investigative accounting o Independent business valuation for companies, corporate transactions and securitieso M&A due diligence and sale process coordination for business acquisitions (acted for either the buy or the sell side)o Develop business planning models; prepare expert witness affidavits; and investigative accounting","duration":"Mar 2007 May 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2008","start_date":"Mar 2007","subtitle":"KordaMentha","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/kordamentha"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"o Facilitate the strategic planning process for clientso Business analyst and transformation consultant for large scale system implementation projectso Marketing campaign analysis for an international telecommunication company o Facilitate the strategic planning process for clientso Business analyst and transformation consultant for large scale system implementation projectso Marketing campaign analysis for an international telecommunication company","duration":"Feb 2005 Feb 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2007","start_date":"Feb 2005","subtitle":"Hewlett-Packard","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Capgemini NZ (later acquired by Hewlett Packard)","company_id":"capgemini","location":"","positions":[{"description":"o Facilitate the strategic planning process for clientso Business analyst and transformation consultant for large scale system implementation projectso Marketing campaign analysis for an international telecommunication company o Facilitate the strategic planning process for clientso Business analyst and transformation consultant for large scale system implementation projectso Marketing campaign analysis for an international telecommunication company","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Capgemini NZ (later acquired by Hewlett Packard)","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Tourism Holdings Limited","company_id":"tourism-holdings-limited","location":"","positions":[{"description":"o Convert database & spreadsheet based budgeting and reporting into an Essbase reporting systemo Coordinated and facilitated User Acceptance Testing, including P&L, Balance Sheet & Cash flow statement reconciliations o Convert database & spreadsheet based budgeting and reporting into an Essbase reporting systemo Coordinated and facilitated User Acceptance Testing, including P&L, Balance Sheet & Cash flow statement reconciliations","duration":"Mar 2004 Aug 2004 6 months","duration_short":"6 months","end_date":"Aug 2004","start_date":"Mar 2004","subtitle":"Tourism Holdings Limited","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/tourism-holdings-limited"},{"company":"Fonterra Dairy Co-operative","company_id":null,"location":"","positions":[{"description":"o Competitor analysiso Financial analysis of the potential ROI from a new company acquisitiono Evaluate capital expenditure proposals o Competitor analysiso Financial analysis of the potential ROI from a new company acquisitiono Evaluate capital expenditure proposals","duration":"Oct 2003 Feb 2004 5 months","duration_short":"5 months","end_date":"Feb 2004","start_date":"Oct 2003","subtitle":"Fonterra Dairy Co-operative","title":"Corporate Finance Analyst"}],"url":""},{"company":"PCA LIFE Insurance (Subsidiary of Prudential Life Insurance U.K","company_id":null,"location":"","positions":[{"description":"o Financial reporting to meet U.S. GAAP, Sarbanes Oxley Act, U.K. and Japan GAAPo Facilitated cross-functional and cross-managerial level communication for bottom-up 5-year business planning o Financial reporting to meet U.S. GAAP, Sarbanes Oxley Act, U.K. and Japan GAAPo Facilitated cross-functional and cross-managerial level communication for bottom-up 5-year business planning","duration":"Nov 2001 May 2003 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2003","start_date":"Nov 2001","subtitle":"PCA LIFE Insurance (Subsidiary of Prudential Life Insurance U.K","title":"Performance Management Analyst"}],"url":""},{"company":"BAYER Pharmaceutical","company_id":null,"location":"","positions":[{"description":"o Facilitated the CEO in defining the company’s 10-year corporate strategy goals, and quantified the goals into operational targetso SWOT analysis to evaluate the achievability of goals and recommended revisions of goals accordingly o Facilitated the CEO in defining the company’s 10-year corporate strategy goals, and quantified the goals into operational targetso SWOT analysis to evaluate the achievability of goals and recommended revisions of goals accordingly","duration":"Aug 2000 Sep 2000 2 months","duration_short":"2 months","end_date":"Sep 2000","start_date":"Aug 2000","subtitle":"BAYER Pharmaceutical","title":"Strategic Planning Analyst Intern"}],"url":""}]', '["Mike Pettinger “I had the opportunity to work directly with Cindy at ESCO Corporation. She is an exceptional analyst and a team player. She helped me grow as a professional and demonstrated a strong acumen in finance. Her work ethic is second to none.”","Markus Lippsmeier “Cindy is a well respected and goal orientated professional. Outstanding work ethic and discipline make here a valuable member of every team.”"]']
User: ['Mary Holden, CTSM', 'Accomplished, versatile leader with 12+ years of successful design, planning, and execution of 50+ annual large-scale corporate trade shows and events. Focused approach to optimizing ROI of multi-million-dollar budgets with innovative, branded, impactful experiences that engage prospective and strategic customers. Empowered, collaborative, goal-driven leader. Positive, influential communicator who builds long-term productive partnerships with colleagues and vendors.', 'Manager, Trade Shows & Events at Johnson Controls', 'Johnson Controls', '[{"company":"Johnson Controls","company_id":"johnson-controls","industry":"Mechanical or Industrial Engineering","location":"Boca Raton, FL","positions":[{"description":"$30BN Global Fortune 500 provider of building management solutions","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Johnson Controls","title":"Manager, Tradeshows & Events"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Tyco Integrated Security","company_id":"tyco-integrated-security","location":"Boca Raton, FL","positions":[{"description":"$17BN global leader in fire protection and security solutions","duration":"2010 Sep 2017 7 years","duration_short":"7 years","end_date":"Sep 2017","start_date":"2010","subtitle":"Tyco Integrated Security","title":"Manager Customer Symposiums, Tradeshows and Events"}],"url":"https://www.linkedin.com/company/tyco-integrated-security"},{"company":"ADT Commercial","company_id":"adtcommercial","location":"","positions":[{"description":"$11BN global leader in fire protection and security solutions","duration":"2007 Jan 2010 3 years","duration_short":"3 years","end_date":"Jan 2010","start_date":"2007","subtitle":"ADT Commercial","title":"Tradeshow and Event Specialist"}],"url":"https://www.linkedin.com/company/adtcommercial"}]', '["“Mary Holden has my highest recommendation. She has the remarkable skill of not only managing all details of an event, but also managing the various personalities involved in the planning. She seamlessly integrates all ideas into one cohesive event. Mary\'s events run flawlessly and with precision, regardless of whether they are large tradeshows or high-end customer events. Her detail-oriented nature ensures that nothing will go awry. On the very rare occasion that something does, she quickly problem solves and implements a solution without the participants ever knowing anything was amiss.”","“Mary and I worked together closely in planning and executing two very successful events. Mary\'s professionalism, positive attitude, attention to detail and creative approach were some of her strongest qualities. Her work ethic, passion and determination are also impressive. I very much enjoyed working with her and look forward to doing so in the future!”"]']### Assistant: The agent's job is to manage trade shows and events for a global company, and today they are reaching out to the user because they need assistance in planning and executing a large-scale corporate trade show.
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### Human: Agent: ['Geoffrey Dennis', 'Cleveland is my home. I love this city, the history, sports, food and restaurants, local businesses, and of course the people. I love meeting those people and offering a helping hand whenever I can. It all starts with a friendly, down to earth approach. I am looking to build relationships with my clients and maintain a connection to support them through the future. Working with Dollar bank has allowed me to be myself and focus on what really matters, the customer. Information is always free! I am not on comission and I will never put my customers in a position that does not work for them. I am able to provide unique, client spesific solutions for all lending needs. Working with individuals from all economic backgrounds, I am able to focus on the needs of the individual and have helped so many climb out of financial debt, renovate their current home into their dream home, or lower their monthly payment in order to afford the daily necessities. My many years in customer service has given me the ability to connect with people. Support their decisions and leave all judgement and bias aside. If you need help and are hesitant to ask the questions, or afraid of the answer, I can help eliminate that fear. Let’s talk! Let me see if I can help you with your plans, we can talk about the Browns, I can give you my favorite pizza recommendations, or talk about all Cleveland has to offer. Message me or send me an email, gdennis187@dollarbank.com, or give me a call (440)842-1347.', 'Loan Center Representative at Dollar Bank, Southland Loan Center, Middleburg Hts. Ohio (440)842-1347 NMLS#:1750193', 'Dollar Bank', '[{"company":"Dollar Bank","company_id":"dollar-bank","industry":"Banking","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Dollar Bank","title":"Consumer Loan Center Representative"},{"description":"","duration":"May 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"May 2018","subtitle":"Dollar Bank, FSB","title":"Senior Personal Banker Supervisor"}],"url":"https://www.linkedin.com/company/dollar-bank"},{"company":"Middleburg Heights Chamber of Commerce","company_id":"middleburgheightschamber","location":"Middleburg Heights, Ohio, United States","positions":[{"description":"","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Middleburg Heights Chamber of Commerce","title":"Member Board Of Directors"}],"url":"https://www.linkedin.com/company/middleburgheightschamber"},{"company":"The Walking Company Holdings, INC","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2016 Apr 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2018","start_date":"Sep 2016","subtitle":"The Walking Company Holdings, INC","title":"Store Manager"}],"url":""},{"company":"Hat World/Lids","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Sep 2016 11 years 9 months","duration_short":"11 years 9 months","end_date":"Sep 2016","start_date":"Jan 2005","subtitle":"Hat World/Lids","title":"Authorized Auditor/Store Manager"}],"url":""},{"company":"CRS Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"CRS Marketing","title":"Customer Service"}],"url":""},{"company":"Sears Hardware","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Sears Hardware","title":"Lawn and Garden Manager"}],"url":""}]', '["Dan Sage “Geoffrey has been great to work with with several of my clients! Professional, knowledgeable and an all around great guy!!!”","Sara Jageman, AVP Dollar Bank Loan Centers “Geoff is one of my most passionate employees. He has been given the task of opening a brand new loan center location and has been detrimental to its success! Only being in this role for a short amount of time he has made major strides and continues to show his commitment and dedication on a daily basis. Geoff cares about his clients and will do anything he can to listen and help meet their needs. It’s a pleasure working with Geoff and the Dollar Bank Loan Centers consider him an asset to this organization.”","Alex Hanhauser “I had the pleasure of working with Geoff at one of my first jobs. He exemplified what it meant to provide first-class customer service. He managed the store we worked in together and also helped to manage several other locations in the district. Even in our busiest season, when stress was at its highest, Geoff displayed calm leadership and was always a pleasure to work with. Geoff would be a value add for any organization and any person who works directly with him.”"]']
User: ['Charlie Slonaker', 'Sports Industry Professional with experience in Minor League Baseball, NFL, MLS, and NBA. Passionate about being the best. Contact me via email (cslonaker@philadelphiaunion.com) or Twitter (@C_Slonaker).', 'Chief Revenue Officer at Philadelphia Union', 'Philadelphia Union', '[{"company":"Philadelphia Union","company_id":"philadelphia-union","industry":"Sports","location":null,"positions":[{"description":"Oversee Corporate Partnerships, Premium, and Ticket Sales & Service","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Philadelphia Union","title":"Chief Revenue Officer"},{"description":"","duration":"Jul 2019 Apr 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2021","start_date":"Jul 2019","subtitle":"Philadelphia Union","title":"Senior Vice President, Ticket Sales and Fan Services"},{"description":"• Oversee all ticket sales and service• Manage Directors in Season Ticket Sales, Groups, Inside Sales, Premium, Services, and Ops• Restructured department from 19 to 36 employees and created an Inside Sales Team• First back to back YOY Revenue increase in Club History• Largest Gate in Club History• Three straight years of best Group Sales in Club History• Largest Group Sales game in Club History• Highest New Season Ticket Sales in the last 5 seasons• Implemented a new touchpoint campaign that led to a 4th place finish in Renewals in MLS• Create pricing strategy for all areas of ticket sales","duration":"May 2016 Jul 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2019","start_date":"May 2016","subtitle":"Philadelphia Union","title":"Vice President, Ticket Sales and Fan Services"}],"url":"https://www.linkedin.com/company/philadelphia-union"},{"company":"Pacers Sports & Entertainment","company_id":"pacers-sports-&-entertainment","location":null,"positions":[{"description":"• Hire, oversee, manage, and train a staff of 6 Group Sales Reps, 9 Pacers Consumer Reps, and 1 Manager of Fever Consumer Sales, who has four direct reports• Responsible for all group sales strategy, campaigns, pricing, theme nights, and promotions• Increased group sales revenue by 20% in 1st year managing the department• Implemented a variable pricing group structure for the first time in team history• Created a new Consumer Services department of two reps to focus on upgrading mini plans• Had two direct reports promoted to managerial positions within the league• Exceeded WNBA team group sales goal for the first time in group sales department history• Took a leading role in the implementation of Salesforce CRM Software","duration":"Feb 2015 May 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2016","start_date":"Feb 2015","subtitle":"Pacers Sports & Entertainment","title":"Director of Ticket Sales – Group & Consumer"},{"description":"• Hire, oversee, manage, and train a staff of 10 Pacers sales reps and 3 Fever sales reps• Assisted in growing FSE base from 6,000 to 9,500 during tenure (58% increase)• Exceeded $2.5M in total revenue sold from direct reports (140% to budget) in 1st year• Ended with double the total revenue of the previous season in 1st year• Had 20+ direct reports promoted to larger roles with PS&E• Assist in creating and developing all ticket sales packages, promotions, and pricing","duration":"Mar 2013 Feb 2015 2 years","duration_short":"2 years","end_date":"Feb 2015","start_date":"Mar 2013","subtitle":"Pacers Sports & Entertainment","title":"Director of Consumer Ticket Sales"}],"url":"https://www.linkedin.com/company/pacers-sports-&-entertainment"},{"company":"Chicago Fire Soccer Club","company_id":"chicago-fire-fc","location":"Greater Chicago Area","positions":[{"description":"• Hired, Oversaw, managed, and trained a staff of 12 full-menu ticket sales reps• Led the staff to a new club record in Season Tickets sold of 3,110 FSE for a season• Exceeded $1.5 Million in total revenue generated from direct reports• Created and implemented an Events Sales plan that created a 4/1 ROI• Assisted three reps in garnering MLS All-League Honors for total sales• Had five direct reports promoted to managerial level positions within MLS • Hired, Oversaw, managed, and trained a staff of 12 full-menu ticket sales reps• Led the staff to a new club record in Season Tickets sold of 3,110 FSE for a season• Exceeded $1.5 Million in total revenue generated from direct reports• Created and implemented an Events Sales plan that created a 4/1 ROI• Assisted three reps in garnering MLS All-League Honors for total sales• Had five direct reports promoted to managerial level positions within MLS","duration":"Sep 2011 Mar 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2013","start_date":"Sep 2011","subtitle":"Chicago Fire Soccer Club","title":"Manager Of Season Ticket Sales"}],"url":"https://www.linkedin.com/company/chicago-fire-fc"},{"company":"Cincinnati Bengals","company_id":"cincinnati-bengals","location":"Cincinnati, Ohio Area","positions":[{"description":"• Sold and renewed season tickets, premium club seats, and groups• Led the eight person sales staff in every category of ticket sales for each year• Generated over $1 million of new business annually (25% higher than any other rep)• Assisted in managing and training 4-6 seasonal sales representatives annually• Managed 10-15 employees in the box office on game days• Assisted in the installation and implementation of bar codes and ticket scanning • Sold and renewed season tickets, premium club seats, and groups• Led the eight person sales staff in every category of ticket sales for each year• Generated over $1 million of new business annually (25% higher than any other rep)• Assisted in managing and training 4-6 seasonal sales representatives annually• Managed 10-15 employees in the box office on game days• Assisted in the installation and implementation of bar codes and ticket scanning","duration":"Dec 2008 Sep 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2011","start_date":"Dec 2008","subtitle":"Cincinnati Bengals","title":"Ticket Sales Executive"}],"url":"https://www.linkedin.com/company/cincinnati-bengals"},{"company":"Dayton Dragons Professional Baseball Team","company_id":"dayton-dragons-professional-baseball","location":null,"positions":[{"description":"• Responsible for training one other full-time rep and one intern","duration":"Oct 2008 Dec 2008 3 months","duration_short":"3 months","end_date":"Dec 2008","start_date":"Oct 2008","subtitle":"Dayton Dragons Professional Baseball Team","title":"Senior Ticket Sales Manager"},{"description":"• Sold group outings (luxury suites, party decks, general group seating, etc.)• Serviced and renewed over 2,000 season ticket holder accounts at above a 95% renewal rate• Part of a staff that has recorded the most consecutive sell-outs in sports history","duration":"Dec 2006 Oct 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2008","start_date":"Dec 2006","subtitle":"Dayton Dragons Professional Baseball Team","title":"Corporate Marketing Manager"},{"description":"","duration":"Feb 2006 Dec 2006 11 months","duration_short":"11 months","end_date":"Dec 2006","start_date":"Feb 2006","subtitle":"Dayton Dragons Professional Baseball Team","title":"Ticketing Assistant"},{"description":"","duration":"Jul 2005 Feb 2006 8 months","duration_short":"8 months","end_date":"Feb 2006","start_date":"Jul 2005","subtitle":"Dayton Dragons Professional Baseball Team","title":"Sponsor Services Intern"}],"url":"https://www.linkedin.com/company/dayton-dragons-professional-baseball"},{"company":"Dayton Warbirds","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Jul 2005 7 months","duration_short":"7 months","end_date":"Jul 2005","start_date":"Jan 2005","subtitle":"Dayton Warbirds","title":"Head Intern"}],"url":""},{"company":"Dayton Dragons Professional Baseball Team","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2004 Jan 2005 11 months","duration_short":"11 months","end_date":"Jan 2005","start_date":"Mar 2004","subtitle":"Dayton Dragons Professional Baseball Team","title":"Entertainment Gameday Staff"}],"url":""}]', '["Nic Hendrix “It would be hard to find a better leader, mentor, and friend in this business than Charlie Slonaker. I had the great privilege of reporting to Charlie for my first year in sports business, and I can\'t tell you how lucky I was to have that opportunity. I\'ve never once heard of a person who reported to him at any time that didn\'t thoroughly enjoy working for this man. He understands people and their processes like you would never imagine, he motivates you in ways others can\'t begin to grasp the concept of, and his desire to make everyone around him better both personally and professionally each and every day is without question, and is a quality that brings the absolute best out in everyone he comes across. The majority of what I know about this business was learned from Charlie, and I still ask for his mentorship on a fairly regular basis. I probably annoy him more often than not to tell you the truth. If you are ever lucky enough to find yourself either reporting to, working with, or having him as a member of your team, you\'ve truly hit the jackpot! It doesn\'t get much better than Charlie! ”","Mike Bartsch, MBA “Charlie Slonaker is the best leader that I have ever worked for. The training that he provided was top notch, the mentoring was invaluable, and the culture that he created led to the success of his reps. I couldn\'t have asked for a better manager for my first job out of college! With Charlie you are going to get an expert in the ticket sales industry, someone who will go out of his way to help his reps, and someone who is accustomed to surpassing sales goals.”"]']### Assistant: The agent's job is to provide lending solutions for individuals from all economic backgrounds, and today, the agent is reaching out to the user because they need to discuss potential financing options for a sports industry project the user is involved in.
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### Human: Agent: ['Nime Lakoju', 'Passionate healthcare leader with an aptitude to build, manage, and contribute to strong teams. Knack for executing initiatives that engage stakeholders across health systems to achieve optimal health for communities. Gifted in strategic design, using data to drive operational effectiveness, partnership building, and equitably leveraging the patient voice._Interests: Healthcare strategy, project management, patient experience, equity & inclusion Personal values: leadership, innovation, and adventure', 'Associate Director, Ambulatory Care, Bellevue Hospital at NYC Health + Hospitals', 'NYC Health + Hospitals', '[{"company":"NYC Health + Hospitals","company_id":"nyc-health-and-hospitals-corporation","industry":"Hospital & Health Care","location":"Greater New York City Area","positions":[{"description":"Oversee the implementation, administrative management, operations, and metrics associated with three chronic disease programs/ clinics: hypertension, depression, diabetes - within Primary Care, and the innovative Plant-Based Lifestyle Medicine program. Advance the Patient Centered Medical Home model and lead efforts to sustain accreditation. Optimize patient access as an Accountable Care Organization, and drive Population Health services and social determinant to health initiatives. Oversee the implementation, administrative management, operations, and metrics associated with three chronic disease programs/ clinics: hypertension, depression, diabetes - within Primary Care, and the innovative Plant-Based Lifestyle Medicine program. Advance the Patient Centered Medical Home model and lead efforts to sustain accreditation. Optimize patient access as an Accountable Care Organization, and drive Population Health services and social determinant to health initiatives.","duration":"Nov 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Nov 2018","subtitle":"NYC Health + Hospitals","title":"Associate Director, Ambulatory Care, Bellevue Hospital"}],"url":"https://www.linkedin.com/company/nyc-health-and-hospitals-corporation"}]', '["Artair Rogers “I had the pleasure of working with Nime at Health Leads. Her expertise and mastery of program operations truly shined in her work within the organization. She always demonstrated a strong grasp of the intersection between public health and social justice. Additionally, within this organization, I witnessed Nime help design and lead the new strategic plan for our organization. Most importantly, she is a great colleague. Nime’s personality, work ethic, compassion, and collegial nature contributes to improving any work culture.”","Noah-Lee Andre “I had the privilege to work under the guidance of Ms. Lakoju as her Data Specialist for the Healthy Harlem program of the Harlem\'s Children Zone. Ms. Lakoju at the time, operated as the Health Program Manager, overseeing all the operations of Healthy Harlem programming at Truce Media & Arts. Our aim was to combat the overwhelming aggregation of obesity in the Harlem community through fitness and nutrition interventions that targeted our youth, families and community at large. I worked within a team of fitness experts, nutritionist and health educators, all under the infallible direction of Ms. Lakoju. Joining this team, I immediately felt in place with a sense of strong belonging. We worked as a unified front spearheading the campaign of transforming the lives of the young people we worked with. Ms. Lakoju created an atmosphere within our team that promoted our personal, social and professional development. She possesses a keen eye for people. Firstly in the sense of who she hired. Every individual who came onto our team meshed seamlessly, both professionally and socially. The cohesion that the Healthy Harlem program at Truce Media & Arts possessed was incomparable to all others. Secondly, Ms. Lajoku possesses an dispensable skill for training and building people up. She motivated, uplifted and tailored our team of 12 to be the best that we could be. She gave us opportunities for independent and collective growth. Despite the politics of the non-profit sector and the tough storms we travailed programmatically, Ms. Lakoju lead us discerningly, cheerfully and faithfully. I was a happy employee under her tenure. Our team trusted her abilities and knew she had our best interests at heart. These skills are seasoned in her character, ripe for the picking, and any company would benefit from her presence within their organizational structure.The impact of Ms. Lajoku is being felt at True Media this very day. Transitioning into her role this past July as the Health Program Manager, I possess such confidence not only in my abilities and on how Ms. Lakoju fostered my professional development, but more so because she ushered me into something that has become self-sustaining. The culture that Ms. Lakoju cultivated at Truce Media & Arts in regards to health, wellness and positive health behavior habits amongst our students is nothing short of amazing. I am simply manning a banner that has been etched into the framework of this program on the efforts of her leadership and being on her team. I am more than confident in my assessment of her skill sets and character and would jump at the opportunity to work under her leadership and guidance in the future. Her passion for the arts, our youth and our disadvantaged communities is also to be noted. I totally and fervently recommend Ms. Lakoju for any management position within the health and hospitals sector of public health.”"]']
User: ['Camille Singleton', '- Communication skills - Database management - Administrative Assistant - Customer service - Microsoft Office - Event planning - Fundraising Specialties: - Health Insurance - Supplemental - Medicare - Dental & Vision - Life', 'Direct Support Professional at Alternatives, Inc.', 'Alternatives, Inc.', '[{"company":"Alternatives, Inc.","company_id":"alternatives-inc-","industry":"Non-profit Organizations","location":null,"positions":[{"description":"","duration":"Dec 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Alternatives, Inc.","title":"Direct Support Professional"},{"description":"","duration":"Oct 2012 Dec 2021 9 years 3 months","duration_short":"9 years 3 months","end_date":"Dec 2021","start_date":"Oct 2012","subtitle":"Alternatives, Inc.","title":"Program Manager"}],"url":"https://www.linkedin.com/company/alternatives-inc-"},{"company":"Primerica Financial Services","company_id":null,"location":"Allentown, Pennsylvania Area","positions":[{"description":"Educating Middle America is the only way to change your financial position. I begin this process for families, which opens the door that leads to financial independence for you and your family. Every family I can help will add an improvement to the economy\'s bottom line. My objective is to help families gain confidence in their financial future.I\'m also growing a team. If you know anyone looking to change careers or just want an extra part-time income, please contact me. Educating Middle America is the only way to change your financial position. I begin this process for families, which opens the door that leads to financial independence for you and your family. Every family I can help will add an improvement to the economy\'s bottom line. My objective is to help families gain confidence in their financial future.I\'m also growing a team. If you know anyone looking to change careers or just want an extra part-time income, please contact me.","duration":"Mar 2011 Oct 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2013","start_date":"Mar 2011","subtitle":"Primerica Financial Services","title":"Independent Agent"}],"url":""},{"company":"The Arc of Somerset County","company_id":"the-arc-of-somerset-county","location":"","positions":[{"description":"- Supported Director of Development- Maintained over 5000 donor records in database and in paper files - Produce financial reports for all activities and process all correspondences- Assisted in the full range of activities required to design, coordinate and implement more than 15 special events- Createed and streamlined processes for donor recognition- Participated in marketing and public relations activities - Supported Director of Development- Maintained over 5000 donor records in database and in paper files - Produce financial reports for all activities and process all correspondences- Assisted in the full range of activities required to design, coordinate and implement more than 15 special events- Createed and streamlined processes for donor recognition- Participated in marketing and public relations activities","duration":"Mar 2008 Jan 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2011","start_date":"Mar 2008","subtitle":"The Arc of Somerset County","title":"Development Coordinator"}],"url":"https://www.linkedin.com/company/the-arc-of-somerset-county"},{"company":"RCN","company_id":"astound-powered-by-rcn","location":"","positions":[{"description":"- Supported Provisioning Division- Provisioned host and port telephone orders- Processed installs, transfers and disconnects in all markets- Scheduled, re-scheduled and cancelled orders as needed- Provided technical service to customers - Supported Provisioning Division- Provisioned host and port telephone orders- Processed installs, transfers and disconnects in all markets- Scheduled, re-scheduled and cancelled orders as needed- Provided technical service to customers","duration":"Aug 2005 Apr 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2007","start_date":"Aug 2005","subtitle":"RCN","title":"Order Preparation Specialist"}],"url":"https://www.linkedin.com/company/astound-powered-by-rcn"},{"company":"Step-by-Step","company_id":null,"location":"","positions":[{"description":"- Assisted individuals diagnosed with mental illnesses in learning basic living skills and goal setting to enable them to return to the community - Monitored medication intake - Assisted in analyzing patients\' progress and develop treatment plans - Coordinated all site activities; led social skills and nutritional educational groups; Handled difficult problems between patients - Assisted individuals diagnosed with mental illnesses in learning basic living skills and goal setting to enable them to return to the community - Monitored medication intake - Assisted in analyzing patients\' progress and develop treatment plans - Coordinated all site activities; led social skills and nutritional educational groups; Handled difficult problems between patients","duration":"Aug 2002 Jun 2004 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2004","start_date":"Aug 2002","subtitle":"Step-by-Step","title":"Resident Counselor"}],"url":""},{"company":"UMDNJ-Dental Research Center","company_id":null,"location":"","positions":[{"description":"- Prepared letters and office forms for personnel- Reorganized filing system- Ordered office supplies- Assisted in the preparation of million dollar grants - Screened and directed calls - Prepared letters and office forms for personnel- Reorganized filing system- Ordered office supplies- Assisted in the preparation of million dollar grants - Screened and directed calls","duration":"Sep 1999 Jun 2002 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jun 2002","start_date":"Sep 1999","subtitle":"UMDNJ-Dental Research Center","title":"Administrative Assistant"}],"url":""},{"company":"Rutgers\' Universeity","company_id":null,"location":"","positions":[{"description":"- Recruited and supervised up to 18 employees - Provided training in basic software troubleshooting skills - Organized and conducted meetings; Coordinated payroll - Developed and implemented evaluation and procedure manual - Recruited and supervised up to 18 employees - Provided training in basic software troubleshooting skills - Organized and conducted meetings; Coordinated payroll - Developed and implemented evaluation and procedure manual","duration":"Jul 1998 Jul 1999 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 1999","start_date":"Jul 1998","subtitle":"Rutgers\' Universeity","title":"Site Manager"}],"url":""}]', '["Toni Gamble, MS-EmpLaw, PHR, SHRM-CP “Camille is a warm, engaging person, whom I worked with at The Arc of Somerset County. She held responsibilities in the Development Department that required her to manage huge amounts of data and to interact closely with our donors. Camille approached her job duties in an organized timely manner. It was important to her to pay attention to detail and go that extra mile for the customer. She always came to work with a smile on her face. Working with Camille was always a pleasure.”","Gino Mercadante “Camille was a great co-worker and was very easy to work with. Her skills go above and beyond and always finishes what she starts with no loose ends. She helps others when needed and is a great team player”"]']### Assistant: The agent's job is to engage stakeholders across health systems to achieve optimal health for communities, and today they are reaching out to the user because they need assistance in organizing and managing a fundraising event for a healthcare initiative.
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### Human: Agent: ['Todd Thompson', 'With more than 20 years of experience creating, developing and producing a wide variety of media including television programs, corporate videos, interactive media and conferences and special events. Todd brings an extensive and diverse background to projects and clients that require the ability to adapt and produce a variety of media-related products within today’s exceptionally competitive marketplace Recent projects and clients include the Annual GEOINT Symposium for the United States Geospatial Intelligence Foundation, AARP, DARPA, the Smithsonian, and ExxonMobil. Other notable clients include projects for Fannie Mae, JP Morgan Chase, the United States Coast Guard and Home Depot. In addition, Todd’s experience includes a multitude of film, television and video production on such feature films as Apollo 13, Interview with the Vampire, and Outbreak. He has created and produced television shows for ESPN, ABC, Outdoor Life Network and the Discovery Networks including The Pet Psychic series for Animal Planet. Specialties: Strengths in event/television/film/video/multimedia production', 'Freelance Event Producer/Virtual and Live Events, Founder at Penchant Productions, LLC', 'Penchant Productions, LLC', '[{"company":"Penchant Productions, LLC","company_id":"penchantproductionsllc","industry":"Events Services","location":"","positions":[{"description":"","duration":"Jan 2007 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Jan 2007","subtitle":"Penchant Productions, LLC","title":"Founder/Executive Producer"}],"url":"https://www.linkedin.com/company/penchantproductionsllc"},{"company":"TBA Global Events","company_id":"tba-global","location":"","positions":[{"description":"Responsible for producing live events and video for a variety of clients. Responsible for producing live events and video for a variety of clients.","duration":"Nov 2003 Feb 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2007","start_date":"Nov 2003","subtitle":"TBA Global Events","title":"Senior Producer"}],"url":"https://www.linkedin.com/company/tba-global"},{"company":"PCI Communications","company_id":"pci-communications","location":"","positions":[{"description":"In charge of production and operations of all video, event, marketing and new media projects. Supervised staff of 12-15 employees. Managed day-to-day client expectations. In charge of production and operations of all video, event, marketing and new media projects. Supervised staff of 12-15 employees. Managed day-to-day client expectations.","duration":"Jul 2002 Nov 2003 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2003","start_date":"Jul 2002","subtitle":"PCI Communications","title":"VP of Production"}],"url":"https://www.linkedin.com/company/pci-communications"},{"company":"Atlantic Creative (a division of Atlantic Video)","company_id":null,"location":"","positions":[{"description":"Responsible for new business development and production of broadcast/cable programming as well as corporate communications including event and video productions. Responsible for new business development and production of broadcast/cable programming as well as corporate communications including event and video productions.","duration":"Nov 2000 Jul 2002 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2002","start_date":"Nov 2000","subtitle":"Atlantic Creative (a division of Atlantic Video)","title":"Senior Executive Producer"}],"url":""},{"company":"Caribiner International","company_id":null,"location":"","positions":[{"description":"Responsible for producing live events for a variety of high profile clients. Responsible for producing live events for a variety of high profile clients.","duration":"Dec 1998 Oct 2000 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2000","start_date":"Dec 1998","subtitle":"Caribiner International","title":"Senior Producer"}],"url":""},{"company":"Seals Communications Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1995 Nov 1998 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 1998","start_date":"Aug 1995","subtitle":"Seals Communications Corporation","title":"VP of Production"}],"url":""}]', '["Stu Shea “I religiously avoid writing recommendations on LinkedIn, but this is one I will make an exception for. Todd is one of those people that you are thankful that life\'s journey has caused you to meet. He and his team have been the creative juices and production team behind the most successful symposium event in the intelligence community...with nearly 4,500 of the most demanding professionals in the world, and a level of participation 2nd to none, Todd and his team have done a superlative job making our event come alive each year. More than that, however, he and his staff are the nicest, most dedicated professionals I have ever worked with in this field, and their attentiveness to detail is unmatched. I have the utmost confidence in Todd and am always impressed with commitment to the highest standards. I recommend his without reservation.”","Mariska Breland “I have had the pleasure of working with Todd at various companies over the past 7 years on large projects including the opening of the Smithsonian National Museum of the American Indian and conferences and video projects for ExxonMobil. Todd is a top-notch Executive Producer and team leader who keeps his eye on the bottom line without sacrificing the creativity and technical wow a project needs to exceed client expectations. And, his wit keeps work fun and long hours seem less so!”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to produce and manage a wide range of media projects, while the user is reaching out to the agent because they need assistance with event management for their upcoming corporate conference.
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### Human: Agent: ["Michael's Amazing Copywriting Services Ellis", "My mother and father taught me to always be willing to share and help others. In my neighborhood parents and neighbors would share food and watch each other's children. I started my first job at 7, cleaning up my bedroom, taking out the trash, mowing the lawn, doing the dishes, and hanging out clothes. At the age of 10, I helped my father with his part-time janitor job. My first summer job was at 15. The principle of Living To Give started a fire within me that burns more and more. Now I help marketers make sure their brand messaging is positioned in the best possible light with powerful storytelling that attracts the right customers for maximum LTV ( Lifetime Value). Your Benefits Writing Formats-APA/ AP/ Active Voice/ Chicago-Turabian/ Hemingway/ Harvard/ AMA/ CGOS/ UX & UI & SaaS * Analytical skills necessary to foster growth in amazing environments. * LinkedIn Optimization & Profile Strategies + Personal Brand Development (Dan Kennedy/Resumes AWAI) + Cover Letters + Interview Preparation MBTI Type ENFJ-A (The Protagonist) Enneagram-# 7 (The Adventurer) My Superpowers Can Help Your Business Grow 1. SEO-discover great amounts of SEO Traffic & see amazing results. 2. Persuasive Psychology-create Wow content, get noticed, grow organic traffic, and get links. 3. Effective-paid media strategies with clear ROI. 4. Use your Success Metrics to increase your revenue. 5. Discover how to reduce your CPA by 50%. 6. Imagine Seeing 6X higher conversion rates 7. Garner 3X as many leads as paid search for every dollar 8. See 7.8X higher year-over-year growth in unique site traffic 9. Spend 62% less to launch and maintain a content marketing plan than any other type of campaign 10. Cause 80% of people to appreciate learning about your company through custom content Milestone Accomplishments Completed Neil Patels Free SEO Training Course + Brian Clarks Free Copywriter 101 Course-Copyblogger.com + Combat Martial Arts Strategist using over 17 business principles + Powerful Outreach Leader-Gang, Drug & Alcohol Intervention & Prevention + Comprehensive Marriage & Divorce Counseling 30 + Years. After 5 years of research, I created a New Training Course Titled '' Effective Psychology In Action' available in PDF Form ( $ 750.00 USD) Your Marketing Needs To Get Stronger and I have the ideas ready. Here's What Most People Do Next. Call me today at 203-812-9082 (EST) and schedule a Free 30-minute consultation. When I'm not working I enjoy spending time with my wife Carol, working out, reading a good book, and listening to Smooth Jazz.", "We Need To Talk About Your (U.V.P.) (C.T.A.'s.) (Visibility) & (Distribution) It's A Game Changer!", 'MICHAEL ELLIS', '[{"company":"MICHAEL ELLIS","company_id":null,"location":"United States","positions":[{"description":"I possess unique writing, analyzing, and communication skills while possessing a laser-like focus in order to produce quality results. My endeavors include identifying the most effective methods of advertising or marketing business products and or services using the most cutting-edge innovation.The services I offer include assisting you in developing customized marketing strategies, suggesting improvements to existing strategies and identifying opportunities to increase customer engagement, rank higher with Google, grow your organic traffic, generate leads, and increase your revenue.","duration":"Aug 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Aug 2005","subtitle":"MICHAEL ELLIS","title":"Dynamic Copywriter for Web Content To Match Your Brand & Engage Your Audience."}],"url":""},{"company":"Soaring Eagle Services","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Aug 2005","subtitle":"Soaring Eagle Services","title":"Digital Consultant"}],"url":""},{"company":"Angel Investor Confidential","company_id":null,"location":"United States","positions":[{"description":"","duration":"Aug 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Aug 2005","subtitle":"Angel Investor Confidential","title":"Senior Copywriter"}],"url":""},{"company":"Civilis Consulting","company_id":"civilisconsulting","location":"Ohio, United States","positions":[{"description":"Landing Pages Optimization Landing Pages Optimization","duration":"Sep 2021 Mar 2022 7 months","duration_short":"7 months","end_date":"Mar 2022","start_date":"Sep 2021","subtitle":"Civilis Consulting","title":"Ghostwriter"}],"url":"https://www.linkedin.com/company/civilisconsulting"},{"company":"Hen House Publications","company_id":null,"location":"Ohio, United States","positions":[{"description":"Created quality content for the Wallpaper & Interior Design Industry. Created quality content for the Wallpaper & Interior Design Industry.","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"Hen House Publications","title":"Ghostwriter"}],"url":""},{"company":"Paraprofessional at Middletown High School","company_id":null,"location":"Middletown CT","positions":[{"description":"","duration":"Sep 2016 Oct 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2017","start_date":"Sep 2016","subtitle":"Paraprofessional at Middletown High School","title":"Teacher\'s Assistant"}],"url":""},{"company":"Stewart Staffing","company_id":"stewart-staffing","location":"North Haven CT","positions":[{"description":"Duties included cold calling in order to raise funds for the M.D.A. Duties included cold calling in order to raise funds for the M.D.A.","duration":"Feb 2016 Apr 2016 3 months","duration_short":"3 months","end_date":"Apr 2016","start_date":"Feb 2016","subtitle":"Stewart Staffing","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/stewart-staffing"},{"company":"Express Employment Professionals","company_id":"expressemploymentinternational","location":"Meriden CT","positions":[{"description":"Setting appointments for Electrical Site Inspectors Setting appointments for Electrical Site Inspectors","duration":"Oct 2015 Dec 2015 3 months","duration_short":"3 months","end_date":"Dec 2015","start_date":"Oct 2015","subtitle":"Express Employment Professionals","title":"Appointment Setter"}],"url":"https://www.linkedin.com/company/expressemploymentinternational"},{"company":"Kelly Services","company_id":null,"location":"Chesire CT.","positions":[{"description":"Assisted clients by phone and various computer systems with their Sales & Commissions. This position also included filing, sending faxes, and emails. Assisted clients by phone and various computer systems with their Sales & Commissions. This position also included filing, sending faxes, and emails.","duration":"Dec 2012 Dec 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2013","start_date":"Dec 2012","subtitle":"Kelly Services","title":"Customer Service Representative"}],"url":""},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"Assisting customers locate local and national listings via a Volt Data Base. Assisting customers locate local and national listings via a Volt Data Base.","duration":"Sep 2002 Dec 2012 10 years 4 months","duration_short":"10 years 4 months","end_date":"Dec 2012","start_date":"Sep 2002","subtitle":"AT&T","title":"411 Operator"}],"url":"https://www.linkedin.com/company/att"}]', '["Favour Akam “With 16 years of experience in Direct Response Copywriting, Michael possess the superpowers to transform your business forever. I can boldly recommend him anytime anyday because he has remarkable results.”","Ruth Daniels “I had the pleasure of getting to know Michael through Linkedin and I can recommend his services as highly skilled. Michael is capable of assisting any entrepreneur or business with their copywriting and he is truly talented in his business too.”"]']
User: ['Heather Johnson', 'Energetic professional with a background in copywriting, email marketing and social media management always looking to improve client engagement and promote company growth.', 'Storyteller', 'AAPC', '[{"company":"AAPC","company_id":"aapc","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"AAPC","title":"Director of Content, Enterprise Growth Marketing"},{"description":"","duration":"Jan 2020 Aug 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2021","start_date":"Jan 2020","subtitle":"AAPC","title":"Lead Copywriter"}],"url":"https://www.linkedin.com/company/aapc"},{"company":"Experticity","company_id":"experticity","location":"Greater Salt Lake City Area","positions":[{"description":"I\'m really flexing my writing muscles at ExpertVoice — did you know \\"then\\" and \\"than\\" can\'t be used interchangeably? Just kidding, I\'ve been correcting people for that mistake since the 7th grade. I\'m lucky to be surrounded by such a talented team and I feel honored that they trust me to write on their behalf for both B2B and B2C assets. Being able to work on their social channels, do voiceover work and bring my dog to work are the cherries on top! I\'m really flexing my writing muscles at ExpertVoice — did you know \\"then\\" and \\"than\\" can\'t be used interchangeably? Just kidding, I\'ve been correcting people for that mistake since the 7th grade. I\'m lucky to be surrounded by such a talented team and I feel honored that they trust me to write on their behalf for both B2B and B2C assets. Being able to work on their social channels, do voiceover work and bring my dog to work are the cherries on top!","duration":"Jun 2017 Jan 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2020","start_date":"Jun 2017","subtitle":"Experticity","title":"Lead Copywriter"}],"url":"https://www.linkedin.com/company/experticity"},{"company":"Bonneville Media","company_id":null,"location":"","positions":[{"description":"The radio industry is hard work. When you work for the top stations in the market (hellz yes I did), you have to be able to do anything and everything — write newsletters, manage social media accounts, be on-air, arrange travel, oversee events, and much more! — and I loved every second. In fact, I still freelance for them, you can check out their weekly newsletters or listen to me on the air every Saturday night. The radio industry is hard work. When you work for the top stations in the market (hellz yes I did), you have to be able to do anything and everything — write newsletters, manage social media accounts, be on-air, arrange travel, oversee events, and much more! — and I loved every second. In fact, I still freelance for them, you can check out their weekly newsletters or listen to me on the air every Saturday night.","duration":"Sep 2015 Jun 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2017","start_date":"Sep 2015","subtitle":"Bonneville Media","title":"Promotions & Marketing Coordinator"}],"url":""},{"company":"Harriet Leve Productions","company_id":null,"location":"Greater New York City Area","positions":[{"description":"I like to describe this position as similar to \\"The Devil Wears Prada,\\" except that Harriet Leve is a gem and didn\'t make me find her the unpublished version of the newest Harry Potter book. She did, however, teach me everything I know about marketing, sales, and Broadway. I like to describe this position as similar to \\"The Devil Wears Prada,\\" except that Harriet Leve is a gem and didn\'t make me find her the unpublished version of the newest Harry Potter book. She did, however, teach me everything I know about marketing, sales, and Broadway.","duration":"Dec 2014 Aug 2015 9 months","duration_short":"9 months","end_date":"Aug 2015","start_date":"Dec 2014","subtitle":"Harriet Leve Productions","title":"Marketing Intern"}],"url":""},{"company":"Private Family","company_id":"private-family","location":"Washington D.C. Metro Area","positions":[{"description":"While I was running an after school program for at-risk youth (see below), I needed another job to pay the bills. While that work is admirable, it doesn\'t pay well — this could be said about the majority of meaningful jobs in our country, but I digress. I had the opportunity to take care of the sweetest little boy on earth. And when their parents had another baby, they flew me across the country to help them out for a few weeks. What can I say? I\'m good at snuggling infants. While I was running an after school program for at-risk youth (see below), I needed another job to pay the bills. While that work is admirable, it doesn\'t pay well — this could be said about the majority of meaningful jobs in our country, but I digress. I had the opportunity to take care of the sweetest little boy on earth. And when their parents had another baby, they flew me across the country to help them out for a few weeks. What can I say? I\'m good at snuggling infants.","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"Private Family","title":"Nanny/Personal Assistant"}],"url":"https://www.linkedin.com/company/private-family"},{"company":"Kid Power, Inc.","company_id":"kid-power-inc-","location":"Washington D.C. Metro Area","positions":[{"description":"Southeast D.C. is known for being a rough neighborhood, and for good reason. I partnered with Kid Power to create an after school program for high school kids in the area, giving them a place to learn, grow and play — and not be on the streets. This role was extremely challenging and totally rewarding. When you work with that population, they\'re not going to sugarcoat their feelings about how you\'re doing at your job. So, you learn how to get better — quick. Southeast D.C. is known for being a rough neighborhood, and for good reason. I partnered with Kid Power to create an after school program for high school kids in the area, giving them a place to learn, grow and play — and not be on the streets. This role was extremely challenging and totally rewarding. When you work with that population, they\'re not going to sugarcoat their feelings about how you\'re doing at your job. So, you learn how to get better — quick.","duration":"Aug 2013 Sep 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2014","start_date":"Aug 2013","subtitle":"Kid Power, Inc.","title":"Site Coordinator"}],"url":"https://www.linkedin.com/company/kid-power-inc-"},{"company":"Maple Lake Academy","company_id":"maple-lake-academy","location":"Spanish Fork, UT","positions":[{"description":"My first real job. I started as a part-time staffer while I was still in college because working with adolescents in a treatment center sounded like a challenge I was up for. Before I knew it, years had passed and I was working full-time as the director of one of the schools, managing staff and ensuring that every aspect of the program was going to keep the kids healthy and safe. I\'ll never forget this job partly because I don\'t think anyone forgets a job where someone threw a plum pit at their forehead, but also because I grew so much and felt honored that these families trusted me with their children. Everyone should work at a treatment facility, it\'s a life changing experience.","duration":"Oct 2007 Mar 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2013","start_date":"Oct 2007","subtitle":"Maple Lake Academy","title":"Program Director"}],"url":"https://www.linkedin.com/company/maple-lake-academy"}]', '["nick. stagge 💭 “Heather Johnson in one word: WOW. She\'s a crazy talented writer with the ability to create compelling long-form assets, write click-bait worthy CTA\'s, draft touching video talk track, compose interesting nurture emails, craft technical lingo, and more. She\'s got a great eye for editing copy (she didn\'t edit this, hence the rough grammar) and has certainly made me a better writer. Heather is a multi-dimensional marketer. She serves as the voice of our company (to both clients and users), she has a keen eye for social media and promotional activations, and she has an appetite to analyze creative performance in order to optimize results. She understands how to connect with a broad customer . base in a personalized, authentic way – one that I\'ve never seen before. Most importantly: hidden behind her wit and sarcasm is an individual with a true desire to serve those in need and make a real difference in peoples lives. I look forward to following Heather through her journey as I\'m sure it will be full of success!”","Catherine M. McNally 🖊 “Heather is a phenomenal writer. She\'s able to tackle any type of copy with precision, and is a never-ending source of fantastic ideas and wordplay. I heavily relied on her not only for proofreading my own work, but also for idea generation and collaboration. To top it all off, she does all this and more with a huge smile and radiant positive attitude. I can only hope that I get to work shoulder to shoulder with her again in the future.”"]']### Assistant: The agent's job is to provide dynamic copywriting services to help businesses grow, while the user is reaching out to the agent because they need assistance in improving client engagement and promoting company growth through copywriting, email marketing, and social media management.
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### Human: Agent: ['Lori Stockel', 'I love to watch people develop new skills that enable them to realize their full potential. It’s like I can literally see a light bulb go off in their heads. This is what drives my passion to create solutions that unleash the possibilities for the learners within my span of care. LEADERSHIP I am an accomplishment-oriented, high-energy and curious L&D Executive with experience building innovative, forward-thinking strategies that contribute to a high performing learning culture. I am a change agent with experience leading in a matrixed organization, creating a learning agenda aligned with the business strategy. I take a servant leadership approach to inspire others; showcasing a shared vision and promoting “A team” collaboration and performance. I challenge myself and others to practice a growth mindset. HIGHLIGHTS ✔LEARNING & DEVELOPMENT CAPABILITY BUILDING: Delivered strategic vision and executed plan leveraging Instructional Design framework with KPIs proving business impact. Designed and facilitated over 100 multi-modality training programs. Created a personalized capability framework and solutions with 80% employee engagement. Developed a marketing strategy to build a learning culture. ✔ EXPERIENCE IN MULTIPLE BUSINESS FUNCTIONS: Pivoted and grew in diverse functional areas building business acumen and developed an understanding of how business operates. Specific expertise in Learning & Development, Sales, Channel Development, Marketing & Operations. ✔SALES ENABLEMENT: Expertise in business roles enabled me to produce sales capability solutions in customer management, sales operations, negotiation, retail execution, consumer / customer insights and omni-channel. Onboarded agency / broker partners on ways-of-working and brand selling. ✔INSPIRATIONAL LEADERSHIP: Developed high performing teams motivated to succeed, with a passion for mentoring and coaching people to achieve their goals. FUNCTIONAL EXPERTISE: Strategy, Leadership Development, Instructional Design, Capability Building, Sales, Negotiation, Facilitation, eLearning, Curriculum Development, Performance Consulting, Diversity, Equity & Inclusion, Marketing, Story Telling, Transformation, Onboarding, Culture Builder, Coaching, Stakeholder Management, Vendor Management, Project Management, Dot Connecting, Business Acumen, Operational Excellence, eCommerce, Thought Leadership. LEARNING TECH: Competent: Articulate360, Camtasia, Canva, Cornerstone, Teams, Adobe Connect, Zoom, Workplace Facebook, Mural Developing: Mursion VR, Power BI, WalkMe', 'VP, Global Head of Learning & Development - Godiva Chocolatier | Learning and Development | Strategy | Board Member | Instructional Design | Diversity & Inclusion | Leadership Development | Project Management', 'Godiva Chocolatier', '[{"company":"Godiva Chocolatier","company_id":"godiva-chocolatier","industry":"Food and Beverage Services","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Godiva Chocolatier","title":"VP, Global Head of Learning & Development"}],"url":"https://www.linkedin.com/company/godiva-chocolatier"},{"company":"Nestlé Waters","company_id":"nestle-waters","location":null,"positions":[{"description":"I motivate people and teams to improve their sales capabilities. By leveraging a Performance Consulting approach, my team designs and implements instructional design development solutions to achieve business results. The focus areas include onboarding, curriculum design, sales capability building, needs assessments, performance support, gamification, AI and measurement effectiveness. Modality delivery span instructor lead, virtual, eLearning and blended approaches. Technology experience in LMS, Articulate 360, Adobe Connect, Camtasia, Workplace for Facebook, Canva, Mural, Zoom & Microsoft Teams.","duration":"Jan 2017 May 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2021","start_date":"Jan 2017","subtitle":"Nestlé Waters","title":"Director of Learning and Development, Center for Sales Excellence"},{"description":"Developed eCommerce winning strategies with National Account e.Tailers - providing business building solutions and channel expertiseActive engagement with Walmart.com, Target, Albertsons Companies, Peapod, Meijer, Fresh Direct, Wakefern & Kroger","duration":"Jun 2015 Dec 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2016","start_date":"Jun 2015","subtitle":"Nestlé Waters North America","title":"Senior National Accounts Sales Manager - eCommerce Capabilities"},{"description":"1st eCommerce employee tasked with pioneering the eCommerce channel strategy which included scoping the opportunity, developing marketing, sales and execution plan to win with e.Tailers","duration":"May 2013 May 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2015","start_date":"May 2013","subtitle":"Nestle Waters North America","title":"eCommerce Manager Channel Development"}],"url":"https://www.linkedin.com/company/nestle-waters"},{"company":"Nestlé Waters","company_id":"nestle-waters","location":null,"positions":[{"description":"CCSD role focused on development & management of a B2B website, distributor solicitation program and Joint-Business-Plan Tool Kit creation","duration":"2008 2013 5 years","duration_short":"5 years","end_date":"2013","start_date":"2008","subtitle":"Nestlé Waters","title":"Customer Development Manager"},{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Nestlé Waters North America","title":"Digital Marketeing Activation"},{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Nestlé Waters North America","title":"Group Marketing Manager - Customer Care, Home & Office Delivery"}],"url":"https://www.linkedin.com/company/nestle-waters"}]', '["Deborah S. “Inspiring and motivating are words that come to mind when describing Lori. I was fortunate to work under her leadership for over one year. Lori is great at leading projects, setting direction, listening, and encouraging everyone to do their best. She has a real talent for making everyone feel invaluable and affirming their contributions were helpful in achieving our team vision.”","Brae Manno “Lori is passionate about helping others get to where they want to be. She goes out of her way to create an inclusive and positive culture. It has truly been a pleasure working under Lori\'s leadership on the NY Metro chapter of Network of Executive Women (NEW). It is mainly because of Lori that I got involved with NEW NY and since then, I was able to further develop skills in areas where a gap existed. I feel very lucky to have had the opportunity to work with Lori.”"]']
User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today the user is reaching out to the agent because they need assistance with resolving a technical issue.
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### Human: Agent: ['Lisa Ulrey', 'Accomplished, results-driven sales professional with 8 years print marketing experience. Proven track record of building strong client relationships and excellent customer service. Expertise in account management and solution based selling. Broad knowledge of print marketing industry. A team player with strong communication, time-management and organizational skills Specialties: Lead generation, customer service', 'Area Manager at Weight Watchers', 'Weight Watchers', '[{"company":"Weight Watchers","company_id":"wwinternational","industry":"Wellness and Fitness Services","location":"Metro Detroit","positions":[{"description":"","duration":"Jun 2009 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Jun 2009","subtitle":"Weight Watchers","title":"Area Manager"}],"url":"https://www.linkedin.com/company/wwinternational"},{"company":"Delta Kelly Elementary School","company_id":null,"location":"","positions":[{"description":"Worked in a variety of roles at the elementary school: Art room, First grade reading intervention, Resource room assisting learning disabled children with their homework and projects. Also did grade level copying, bulletin boards and lamination. Became a para-pro substitute so I can sub in the district. Worked in a variety of roles at the elementary school: Art room, First grade reading intervention, Resource room assisting learning disabled children with their homework and projects. Also did grade level copying, bulletin boards and lamination. Became a para-pro substitute so I can sub in the district.","duration":"Feb 2009 Jun 2009 5 months","duration_short":"5 months","end_date":"Jun 2009","start_date":"Feb 2009","subtitle":"Delta Kelly Elementary School","title":"Para-Professional/Volunteer"}],"url":""},{"company":"Valassis","company_id":"valassis","location":null,"positions":[{"description":"Primary responsibilities include creating demand for all Valassis products, services and solutions in both existing and new customers. Strategize with clients in developing effective marketing plans and promotional campaigns. Develop and execute an annual customer/account plan to assist in achieving all sales goals and satisfy customer objectives. Currently manage a 10 state territory with the responsibility of $2.7 million in sales revenue.","duration":"Sep 2006 Feb 2009 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2009","start_date":"Sep 2006","subtitle":"Valassis","title":"Sales Executive"},{"description":"Primary responsibilities included scheduling and processing of promotions from inception to completion. Confirmed job specifications and schedules with clients. Defined and processed customer inquiries, quotes and orders. Established new accounts and served as liaison between clients and various internal departments.","duration":"Feb 2004 Aug 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2006","start_date":"Feb 2004","subtitle":"Valassis","title":"Account Coordinator"},{"description":"Primary responsibilities included monitoring pricing, media surcharges, freight and backing page positions for over 3,000 requests per month. Utilized media surcharge lists to assess newspaper restrictions for all retail clients. Last minute business liaison between internal departments.","duration":"May 2001 Feb 2004 2 years 10 months","duration_short":"2 years 10 months","end_date":"Feb 2004","start_date":"May 2001","subtitle":"Valassis","title":"Retail & Services Coordinator, Category Management"},{"description":"Primary responsibilities included cost analysis of sweepstakes promotions, maintenance of SOP for online order entry, and meeting organization. Created media kits and PowerPoint presentations for Sales meetings and analyzed market list for circulation accuracy.","duration":"May 2000 Apr 2001 1 year","duration_short":"1 year","end_date":"Apr 2001","start_date":"May 2000","subtitle":"Valassis","title":"Intern - Marketing and E-Commerce"}],"url":"https://www.linkedin.com/company/valassis"},{"company":"Entertainment Publications","company_id":"entertainment-promotions","location":"","positions":[{"description":"","duration":"Oct 2007 Jan 2008 4 months","duration_short":"4 months","end_date":"Jan 2008","start_date":"Oct 2007","subtitle":"Entertainment Publications","title":"Merchant Account Executive"}],"url":"https://www.linkedin.com/company/entertainment-promotions"}]', '["David Valade “Lisa Ulrey demonstrates three key qualities. 1. She DOES what she says she will do. A bias for action. 2. Lisa has a grasp of the BIG picture with commerce at the national level. 3. She demonstrates INITIATIVE to sell her products/services through. D.Valade”","Erica Slayton “I have had the pleasure of working with Lisa Ulrey at Valassis in the Regional Sales group for almost a year. I cannot recommend Lisa enough! Her work ethic, enthusiasm for the business, drive and determination make her an asset to any team. She consistently hits her revenue goals. Her enthusiasm for the business is demonstrated in the strong relationships she has built with her customers. Lisa is a team player and a friend. It is truly a joy to work with her on a daily basis. I am proud to recommend Lisa Ulrey!”"]']
User: ['Jon Elder', 'I help companies make payment processing decisions, working with leadership teams to develop and execute strategies that best support their people and business.', 'Co-Founder at Aspen Processing LLC', 'Aspen Processing LLC', '[{"company":"Aspen Processing LLC","company_id":null,"location":"Walnut Creek, California, United States","positions":[{"description":"Payment Processing","duration":"May 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Aspen Processing LLC","title":"Co-Founder"}],"url":""},{"company":"JLL","company_id":"jll","location":"San Francisco Bay Area","positions":[{"description":"Integral member of our JLL Oakland team.","duration":"Apr 2006 Mar 2021 15 years","duration_short":"15 years","end_date":"Mar 2021","start_date":"Apr 2006","subtitle":"JLL","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/jll"},{"company":"AT&T","company_id":"att","location":"Oakland, CA","positions":[{"description":"Managed the Oakland, Alameda, Berkeley, and Emeryville territory for teleco and data revenue, responsible for $6,000,000 in annual revenue.","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"AT&T","title":"Account Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["“Jon did a fantastic job helping us secure a new building in San Francisco for Tissue Banks International. He was diligent during the search process, instrumental during the decision making process, and invaluable during the negotiation and closing process. I have worked with a lot of real estate professionals in my career and Jon is one of the very best.”","“Of the many commercial real estate brokers I have worked with, Jon Elder stands out. He is professional, thorough, personable, creative and very good at finding solutions that work. As my tenant rep, he helped me understand new markets and untangle complicated negotiations. When I was looking to invest, Jon laid out my options clearly with a keen view of long term trends. I highly recommend Jon to anyone seeking advice in commercial real estate.”"]']### Assistant: The agent's job is to develop and execute strategies for payment processing, and today the agent is reaching out to the user because they need assistance in making payment processing decisions for their company.
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### Human: Agent: ['Kelly Wilson-Kennedy', 'Specialties: • Brand Management • Strategy Development • Data Analytics / Business Insights • Consumer Insight Analysis • Contract Negotiation • Marketing/Advertising Campaign Development • Digital & Social Media Expert • New Business Development • People/Team Development • German Language Proficiency: B2', 'Account Director at Moroch Partners', 'Moroch', '[{"company":"Moroch","company_id":"moroch-partners","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Mar 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Moroch","title":"Account Director"},{"description":"","duration":"Apr 2015 Feb 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2017","start_date":"Apr 2015","subtitle":"Moroch Partners","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/moroch-partners"},{"company":"Ogilvy & Mather","company_id":"ogilvy","location":"New York, NY","positions":[{"description":"","duration":"Aug 2013 Apr 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2015","start_date":"Aug 2013","subtitle":"Ogilvy & Mather","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/ogilvy"},{"company":"Arnold Worldwide","company_id":"arnold-worldwide","location":"","positions":[{"description":"","duration":"Aug 2012 Aug 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2013","start_date":"Aug 2012","subtitle":"Arnold Worldwide","title":"Account Manager"}],"url":"https://www.linkedin.com/company/arnold-worldwide"},{"company":"GlobalHue","company_id":"globalhue","location":null,"positions":[{"description":"","duration":"Jan 2011 Aug 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2012","start_date":"Jan 2011","subtitle":"GlobalHue","title":"Account Executive"},{"description":"","duration":"Mar 2010 Jan 2011 11 months","duration_short":"11 months","end_date":"Jan 2011","start_date":"Mar 2010","subtitle":"GlobalHue","title":"Project Manager"}],"url":"https://www.linkedin.com/company/globalhue"},{"company":"Michigan State University","company_id":"michigan-state-university","location":"","positions":[{"description":"Advertising and German senior graduating in Fall 2009 Advertising and German senior graduating in Fall 2009","duration":"Aug 2005 Mar 2010 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2010","start_date":"Aug 2005","subtitle":"Michigan State University","title":"Advertising and German Student"}],"url":"https://www.linkedin.com/company/michigan-state-university"},{"company":"MSU Women\'s Rugby Football Club","company_id":null,"location":"","positions":[{"description":"Created website and expanded to current size and capabilities Created website and expanded to current size and capabilities","duration":"Nov 2005 Mar 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2009","start_date":"Nov 2005","subtitle":"MSU Women\'s Rugby Football Club","title":"Webmaster"}],"url":""},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"","positions":[{"description":"","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Enterprise Rent-A-Car","title":"Management Trainee Intern"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"},{"company":"Michigan State University Rugby Football Club","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2006 Aug 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2007","start_date":"Aug 2006","subtitle":"Michigan State University Rugby Football Club","title":"President"}],"url":""},{"company":"Prudential Cranbrook Realtors","company_id":null,"location":"","positions":[{"description":"","duration":"May 2003 Aug 2007 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2007","start_date":"May 2003","subtitle":"Prudential Cranbrook Realtors","title":"Receptionist"}],"url":""}]', '["Mary Bann “I have known Kelly for many years and have also had the pleasure of working with her at Prudential Cranbrook Realtors. Kelly is a very hard working, dependable person who is always enthusiastic and willing to go the extra mile! Mary Bann”","Jamie Rose “Kelly designed the original MSU Women\'s Rugby website. Her creativity and insight set the stage for those to follow.”"]']
User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to develop marketing strategies and manage brand accounts, while the user is reaching out to the agent because they need assistance with search engine optimization and web design for their company's marketing campaign.
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### Human: Agent: ['John Pierce', 'Land Development and Contracts Manager with 25 years of experience in Maryland, Virginia, Pennsylvania, New Jersey and Delaware.Specialties: Detail Oriented, Communication Skills and Team Building', 'Development Director at Forestar Group Inc.', 'Forestar Group Inc.', '[{"company":"Forestar Group Inc.","company_id":"forestar-group-inc","industry":"Real Estate","location":"Annapolis, Maryland, United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Forestar Group Inc.","title":"Development Director"}],"url":"https://www.linkedin.com/company/forestar-group-inc"},{"company":"Ten Oaks Realty","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2019 Mar 2020 5 months","duration_short":"5 months","end_date":"Mar 2020","start_date":"Nov 2019","subtitle":"Ten Oaks Realty","title":"Project Manager"}],"url":""},{"company":"Goodier Builders, Inc.","company_id":"goodier-baker","location":"Towson","positions":[{"description":"","duration":"Jun 2017 Nov 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2019","start_date":"Jun 2017","subtitle":"Goodier Builders, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/goodier-baker"},{"company":"Baker Development","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2016 Jun 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2017","start_date":"Jan 2016","subtitle":"Baker Development","title":"Senior Project Manager"}],"url":""},{"company":"Goodier Baker","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Apr 2012 Jan 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2016","start_date":"Apr 2012","subtitle":"Goodier Baker","title":"Project Manager, Land Development Department"}],"url":""},{"company":"Richmond American Homes","company_id":"richmond-american","location":"","positions":[{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Richmond American Homes","title":"Land Development Manager"}],"url":"https://www.linkedin.com/company/richmond-american"},{"company":"Pulte Homes","company_id":"pultegroup","location":"","positions":[{"description":"Top Gun Council President, Top Gun Graduate in 2007.","duration":"Sep 2003 Oct 2009 6 years 2 months","duration_short":"6 years 2 months","end_date":"Oct 2009","start_date":"Sep 2003","subtitle":"Pulte Homes","title":"Land Development and Contracts Manager"}],"url":"https://www.linkedin.com/company/pultegroup"},{"company":"Gray & Son, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1992 Sep 2003 11 years 4 months","duration_short":"11 years 4 months","end_date":"Sep 2003","start_date":"Jun 1992","subtitle":"Gray & Son, Inc.","title":"Estimator"}],"url":""},{"company":"US Army","company_id":"us-army","location":"Ft. Wainwright, Alaska","positions":[{"description":"","duration":"Jul 1986 Jul 1990 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1990","start_date":"Jul 1986","subtitle":"US Army","title":"Field COMSEC Equipment Repairman"}],"url":"https://www.linkedin.com/company/us-army"}]', '["“I had the pleasure of being able to spend a great deal of time working with John on a variety of items. I have always found John to be attentive, approachable, friendly and ethical. John has a \\"do the right thing\\" attitutude that permeates everthing he touches. He is not only an upstanding professional but also a very good man. John is extremely dependable, reliable and trustworthy. I enjoyed my time spent working with John immensely and would do it all over again in a moment!”","“John is very thorough and takes pride in his work. At my time at Pulte and under John\'s supervision our division was one of the only divisions to manage the land development budgets within a 1% tolerance of the initial budget. From the onset of his time at Pulte he was one of the leaders of the Land Development team. He challenged the way things were done and implemented processes to ensure continuity between different disciplines within the Development team as well as the other departments of Pulte (Construction, Customer Relations, Sales and Accounting). John is a true leader and maintains a high standard of values.”"]']
User: ['Jill Duran', "I joined the Real Estate Profession in 2002 and continue to enjoy this exciting industry. I couldn't be more thrilled about being a part of helping clients with their home needs, on the Real Estate side as well as Property Management. I am passionate about what I do, and pride myself with a high level of integrity!Specialties: Real Estate Professional/Property Management", 'Broker/Owner of Jillian Properties, Inc.', 'Jillian Properties, Inc.', '[{"company":"Jillian Properties, Inc.","company_id":null,"location":"","positions":[{"description":"I work closely with buyers in finding a new home or sellers when needing to sell their current home!! We offer Property Management as well...","duration":"May 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"May 2012","subtitle":"Jillian Properties, Inc.","title":"Broker/Owner"}],"url":""},{"company":"Vantage Homes","company_id":null,"location":"Colorado Springs","positions":[{"description":"","duration":"May 2008 May 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2012","start_date":"May 2008","subtitle":"Vantage Homes","title":"Broker Associate"}],"url":""},{"company":"Engle Homes","company_id":null,"location":"","positions":[{"description":"I started at Engle Homes as a Sales Associate selling in Colorado Springs, then moved into a Regional Sales Manager position which covered Fountain to Castle Rock Communities.","duration":"Nov 2005 Dec 2007 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2007","start_date":"Nov 2005","subtitle":"Engle Homes","title":"Broker Associate"}],"url":""},{"company":"John Laing Homes","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 Nov 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2005","start_date":"Apr 2004","subtitle":"John Laing Homes","title":"Broker Associate"}],"url":""}]', '["“Jill is very detail oriented and was absolutely amazing helping us sell our first home. We learned quite a bit from Jill in the process and are truly grateful for her patience. If your looking for an honest and patience person Jill Duran would be my recommendation. ”","“After hiring Jill as an on site Sales Consultant at Meridian Ranch for Engle Homes she quickly gained the confidence & respect of upper management due to her professionalism, work ethic and understanding of the new home sales & construction process. On my & the Regional Manager\'s recommendation she was quickly promoted to Regional Sales Manager. I would recommend her to any builder!”"]']### Assistant: The agent's job is to work as a Development Director at a real estate company, and today, the agent is reaching out to the user because they need to discuss a potential property management opportunity.
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### Human: Agent: ['Kenneth Siemens', 'Experienced in creative & strategic design: From pre-press to print & structural design, visual merchandising and strategy, customer messaging hierarchy and brand development communication.Entertainment at Retail: Licensed, private brand development, deep partnership program development. Deep understanding and passion for the brands of entertainment, Intellectual Property cycles and content driven excitement. Unique ability to maintain strong original creative vision while functioning within corporate constraints.Specialties: Brand and identity development and execution, event design, retail in-store presentation, augmented reality, retail/mobile app development, customer experience, visual communications, environmental graphics, style guides, vendor integration, creative leadership, management, print production, everything from concept to print.', 'Chief Curation Officer at Think 3Fold, LLC', 'Think 3Fold, LLC', '[{"company":"Think 3Fold, LLC","company_id":"think-3fold-llc","industry":"Manufacturing","location":"Bentonville, Arkansas, United States","positions":[{"description":"Think 3Fold is a business collaboration bringing the best creative, marketing and sales leaders together for retail success. We approach each opportunity with a 3Fold filter, leveraging our talents, experience and thinking to bring a unique approach to distribution. One anchored in the curation of the right items and brands for each space. We focus on the consolidation of the items to deliver easy to execute results in stores and un-damaged goods direct to consumers. And we collaborate at speed with all of our partners, from suppliers to retailers to logistics to ensure each step of the way is accounted for in a sustainable cost model. As a part of this amazing team, I focus on the curation of the items, brands and IP for the collectible and toys spaces at mass and online. Buyer trusted artist, designer, curator, product developer, innovator & Walmart veteran.","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Think 3Fold, LLC","title":"Co-Founder, Partner & Chief Curation Officer"}],"url":"https://www.linkedin.com/company/think-3fold-llc"},{"company":"Kerplunk Creative, LLC","company_id":"kerplunkcreative","location":"Bentonville, AR","positions":[{"description":"Nimble agency specializing in bringing entertainment and excitement to product and retail. Providing consulting on how to get noticed in stores through creative development and design of anything from individual packages to displays to entire programs.Built on many years in retail marketing for the world\'s largest retailer as well as extensive experience building amazing programs for major brands pushing the boundaries of what can be done.","duration":"Mar 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Kerplunk Creative, LLC","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/kerplunkcreative"},{"company":"Walmart","company_id":"walmart","location":null,"positions":[{"description":"• Bring dragons, superheroes, princesses, toys, and teen pop stars all to life under the same roof in in-store environments. Pushing the limits while maintaining the Walmart every day low cost model. • Partner with Marvel, Sony, Warner, Universal, Nickelodeon & Disney on groundbreaking niche mobile App designs, strategy and interaction to add unique entertainment value to a Walmart shopping trip, and create trackable customer engagement.• Re-invent the Walmart/Disney Resort stores with great success.• Award winning efforts in sustainability and social responsibility.• Development of suite of internal and external toolkits and style guides to maintain efficient consistency throughout Walmart\'s in-store environment. • Continually driving innovation in all roles and pushing capabilities and design to the next level.• Graphic Design USA’s 2009 American Inhouse Design Award for work on Walmart’s Holiday 2008 In-Store Campaign. • Walmart Merchandising Excellence Award 2012 - Social Responsiblitiy. Awarded for efforts in eliminating non-sustainable materials in Walmart\'s signing package.• Leading creative design work for in-store efforts. Including evolving the in-store environment, pulling in omnichannel digital & mobile elements dynamically where relevant.","duration":"Jul 2014 Mar 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2017","start_date":"Jul 2014","subtitle":"Walmart","title":"Director - Design"},{"description":"• Lead abest-in-class team of designers, consultants & agencies to deliver roughly 1200 (official) in-store projects annually. Continually evolving the in-store experience. Plus many off-the-radar projects designed to maintain consistency and clarity in the signing & display systems . Including Integrating new & mobile technology into signing and merchandising strategies.• Partnered with Marvel (Avengers), Sony (Spider-Man) & Disney (Princesses) on groundbreaking niche mobile App design, strategy and interaction to add unique entertainment value to a Walmart shopping trip, and create trackable customer engagement. • Strategic partner on large scale, industry changing programs. Compelling customer’s into Walmart’s entertainment ecosystem through external marketing, social integration, mobile & in-store excitement.• Development of licensed packaging program for Walmart’s house pizza brand, lifting pizza sales by +20%. Creating collectibility and Augmented Reality interaction.","duration":"Jul 2012 Jun 2014 2 years","duration_short":"2 years","end_date":"Jun 2014","start_date":"Jul 2012","subtitle":"Walmart","title":"Design Lead, Sr. Manager Visual Merchandising"},{"description":"• Work directly with license partners including Disney, Sony, Marvel, Nickelodeon, Fox and Dreamworks among others to passionately champion and develop over-the-top in-store signage & displays at cost for entertainment events.• Creation and management of license campaign style guides and templates for use by suppliers and vendors within programs.• Art Direction of third party adaptation houses to coordinate across suppliers.• Creative visual alignment: drive collaboration with external suppliers and internal direction to present cohesive and compelling story to the consumers at customer level.• Work directly with internal and external brand partners to bring unique brands alive.• Driving integration of in-store elements to mobile devices to add further excitement to License events.","duration":"Feb 2009 Jun 2012 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jun 2012","start_date":"Feb 2009","subtitle":"Wal-Mart","title":"Senior Creative Production Artist"},{"description":"Seasonal Campaigns","duration":"May 2007 Feb 2009 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 2009","start_date":"May 2007","subtitle":"Wal-Mart","title":"Senior Production Artist"},{"description":"","duration":"Jan 2000 May 2007 7 years 5 months","duration_short":"7 years 5 months","end_date":"May 2007","start_date":"Jan 2000","subtitle":"Wal-Mart","title":"Pre-Press Tech/Trainer"}],"url":"https://www.linkedin.com/company/walmart"}]', '["“Kenneth has a complete and thorough understanding of all aspects production. He is able to prioritize his work and meet deadlines, even in an environment with continual change.”","“I have worked with Kenneth over the past 6 months and have continued to be impressed with his commitment to his job. He is constantly looking for ways to improve and advance creative for the projects he leads. I have continued to be amazed that Kenneth always seems to be one step ahead of the curve. When a request comes up from the customer, Kenneth, 9 times out of 10, has already been working on a solution because he anticipated the need. Not only is Kenneth incredibly creative he is extremely collaborative. He is always willing to jump in, offer suggestions, and ready to partner with any team. He is a great leader to his team. I really feel fortunate to be able to work with Kenneth - he is an incredible asset to the team.”"]']
User: ['Kim Murphy', 'Morning Anchor, FOX6 Wakeup (Mon-Fri; 4:30am -10am). Experienced and trusted communicator; leader; team builder and coach.', 'Anchor, FOX6 Milwaukee', 'FOX6 MILWAUKEE; WITI', '[{"company":"FOX6 MILWAUKEE; WITI","company_id":null,"location":"MILWAUKEE","positions":[{"description":"","duration":"Feb 2000 - Present 21 years 10 months","duration_short":"21 years 10 months","end_date":"Present","start_date":"Feb 2000","subtitle":"FOX6 MILWAUKEE; WITI","title":"Anchor"}],"url":""},{"company":"WKEF-TV; Dayton, OH","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"WKEF-TV; Dayton, OH","title":"Anchor/Reporter"}],"url":""},{"company":"KAMR-TV; Amarillo, TX","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1997 1 year","duration_short":"1 year","end_date":"1997","start_date":"1996","subtitle":"KAMR-TV; Amarillo, TX","title":"Anchor/Reporter"}],"url":""},{"company":"Wisconsin Department of Natural Resources","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Wisconsin Department of Natural Resources","title":"Water Resources Program PIO"}],"url":""}]', '["Sadhna Morato-Lindvall, MBA “Kim and I have worked together in different capacities over the years. She is a wonderful person through and through. Her work ethic is admirable: she responds quickly to questions, is thorough in her interviewing and research on topics, and is very conscientious about her work. Kim is outgoing and very personable, which comes across on air and with the interactions with guests we\'ve collaborated in scheduling. She excels in helping guests immediately feel at ease before an interview. She truly is a pleasure to work with!”","Vivian L. King (She/Her/Hers) “As a former journalist, I first competed with Kim. As the public relations director for my company, I now work with Kim when I am seeking news coverage for my company or when she is needing information from my company for news coverage. On both counts, Kim is excellent. When we competed as journalists, I always knew I needed to do better than my best when Kim was opposite me on a story or in a newscast. She is the consummate professional and always thorough. Additionally, I knew she went to an excellent journalism school and therefore received an excellent journalistic foundation. Working with her these days is even better. I don\'t have to compete with her. Instead, we have intelligent, mutual conversations to make sure she achieves the best news coverage possible from both our perspectives. This requires research, keen understanding and insight and attention to detail. Kim is excellent at all. On top of that, she is very personable and able to put those with whom she works at ease. I believe she would be an asset to any company, project or endeavor she pursues.”"]']### Assistant: The agent's job is to lead a team of designers and consultants to deliver in-store projects, and today, the agent is reaching out to the user to discuss a potential collaboration on a news coverage project.
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### Human: Agent: ['Sandy Jacolow', "Sandy Jacolow has been an industry leading Chief Information Officer over the past 3 decades focusing on the institutional investment advisory, property management, and brokerage markets. He also possesses a unique and complementary blend of financial, accounting and technology experience. Mr. Jacolow has been in active member in key industry organizations, currently serving on the REBNY Technology Steering Committee, and chairperson of their Cyber Security Committee. He is a co-founder of PropTech Challenge, which inspires cutting edge solutions solving real world challenges faced by today’s leading real estate companies. In July 2018, Mr. Jacolow joined Meridian Capital Group as their Chief Information Officer, where he oversees the technology initiative supporting their Brokerage, Investment Sales, and Retail Leasing business. He has been integral in developing their state of the art deal management platform enhancing productivity, while improving access to information. Prior to Meridian, Mr. Jacolow served as Silverstein Properties Chief Information Officer, a role in which he oversaw the firm’s technology endeavors supporting their property management, asset management, residential leasing, commercial leasing, and construction & development activities. Mr. Jacolow's responsibilities spanned across Silverstein Properties’ real estate assets and corporate entities including World Trade Center Management & Development, Silver Suites Residences, and Silver Suites Offices. Prior to Silverstein he served as Executive Director responsible for managing existing relationships, lead generation and providing the strategic direction for Calvis, Inc. a global real estate focused consulting firm. Prior to Calvis Mr. Jacolow served as CIO at Newmark Knight Frank one of the world's largest real estate brokerage firms. He reinvented Newmark's technology infrastructure, while enhancing their CRM lead generation capabilities, data access, and collaboration needs. Prior to joining Newmark, Mr. Jacolow served as Senior Director and Chief Information Officer at Clarion Partners, a member of ING Real Estate. During his 15-year tenure with Clarion, he was responsible for the firm's technology strategy. Additionally, for more than 10 years he concurrently managed the firm's Financial Control and Portfolio Accounting department. During his career Jacolow has served as chairperson of the NCREIF Information Management Committee, member of NAREIM’s IT Advisory Council, and Board of Director for OSCRE. Specialties: Real Estate, Technology, CIO, Cyber Security", 'Chief Information Officer at DLP Capital', 'DLP Capital', '[{"company":"DLP Capital","company_id":"dlpcapital","industry":"Leasing Real Estate","location":"St Augustine, Florida, United States","positions":[{"description":"DLP Capital leads and inspires building wealth and prosperity through the execution of innovative real estate solutions. DLP generates consistent returns and results for its investors and partners, and gives back through its foundation.Continuing its steady year-over-year growth, the company earned a spot multiple Best Places to Work lists for 7 years in a row and on the Inc. 5000 list of fastest growing companies for 9 years in a row. With over $900 million in assets under management, DLP provides housing for over 20,000 residents.","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"DLP Capital","title":"Chief Information Officer"}],"url":"https://www.linkedin.com/company/dlpcapital"}]', '["John Ketcham “Great Personality.Pleasant to work with, and a true professional.”","Chris Lees “Sandy is a live wire who is a force for good and catalyst for change wherever he directs his attention. If you need change and are missing great ideas grounded in a wealth of experience, Sandy\'s your guy!”"]']
User: ['Jim Foster', 'Specialties: Messaging & Collaboration architecture and technologies - IBM/Lotus Notes/Domino & Sametime, SMTP', 'EVP, Leisure & Odd Jobs at Honeydew Inc.', 'Honeydew Inc.', '[{"company":"Honeydew Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Honeydew Inc.","title":"EVP, Leisure & Odd Jobs"}],"url":""},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Proofpoint","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"PricewaterhouseCoopers LLP","company_id":"pwc","location":null,"positions":[{"description":"Responsible for analyzing and translating business requirements into technical solution designs, and managing their implementation into the infrastructure.","duration":"Jul 2008 Aug 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2010","start_date":"Jul 2008","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Engineer"},{"description":"Responsible for interpreting, refining, and implementing project designs and successfully transitioning them to Operations.","duration":"Dec 2004 Jul 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2008","start_date":"Dec 2004","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Analyst"},{"description":"Responsible for all aspects of international and internet e-mail and identity management for over 140,000 users worldwide.","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"PricewaterhouseCoopers LLP","title":"Messaging & Collaboration Subject Matter Expert"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"(IBM) Lotus Development Canada","company_id":null,"location":null,"positions":[{"description":"Responsible for the strategic and daily management of support team.","duration":"Jan 1996 Oct 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 1998","start_date":"Jan 1996","subtitle":"(IBM) Lotus Development Canada","title":"Notes/Domino Support Manager"},{"description":"Responsible for pre and post-sales support on all platforms of Notes/Domino and its companion products.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"(IBM) Lotus Development Canada","title":"Principal Technical Support Analyst"}],"url":""}]', '["John G. “Jim has very strong technical skills and is always focused on continually improving in his area of expertise but Jim has a very easy going, relaxed nature which makes him a lot of fun to work with. I would strongly recommend Jim.”","Dan Bagley “I had the pleasure of working with Jim on a complex technical deployment -- his technical competency, project management skills, and ability to grasp the \'big picture\' are second-to-none.”"]']### Assistant: The agent's job is to manage technology initiatives for a real estate company. Today, the agent is reaching out to the user because they need assistance with messaging and collaboration architecture.
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### Human: Agent: ['LaBarre Everette', 'Business Development, Operations, Graphic Designer professional with a wealth of expertise in the corporate, retail, healthcare, and non-profit arena. Persuasive and goals-oriented professional with boundless energy and the unique ability to solve problems and open otherwise closed minds. Tactful and consultative individual with strong interpersonal skills who utilizes measurable tools to spur growth and who thrives in challenging, enriching, and diverse environments. • Business Development • Publications • Design • Communications • Territorial Development • Logistics and Metrics • Event Planning • Staff Leadership • Media and Publications • Strategic Planning • Website Design • Presentations • Sales • Program Development • Customer Feedback • Recruitment • Marketing Collateral Creation • Market Research • Negotiations • Research • Social Media', 'BUSINESS DEVELOPMENT • OPERATIONS • GRAPHIC DESIGNER', 'On Q Design', '[{"company":"On Q Design","company_id":null,"location":"New Castle, DE","positions":[{"description":"Facilitated all strategies and activities for donor cultivation, solicitation of donors through fundraising events, creating fundraising materials and proposals. Developing marketing and social media methods to achieve fundraising goals. Serves a number of clients with marketing, design, consulting needs, including: website design and maintenance, signage, marketing collateral creation, brochures, and logos.Key Accomplishments: • Built awareness of free programs provided by (CSCDE) Cancer Support Community Delaware, two events were revamped: \\"The Red Balloon Cocktails for a Cause\\" which raised $52K in 2018 and \\"Dickie DiSabatino Golf and Tennis Classic which raised over $60K in 2018\\".• Created Classic Car Cruise-In, an annual car show, which is in it\'s 9th year to benefit (CCSDE) Cancer Support Community Delaware, raising funds from sponsorships and participants. The event thus far has raised $50K over nine years.• Chaired the Greenville Auto Show an annual event in it\'s 9th year, which raises monies from sponsorships and participants for the Hockessin-Greenville Rotary college scholarship fund. The event has raised $48K since it\'s inception.• Designed website for the Hockessin-Greenville Rotary Club.• Designed website for Therapy Services of Delaware as well as publication materials.","duration":"Aug 1992 - Present 29 years 2 months","duration_short":"29 years 2 months","end_date":"Present","start_date":"Aug 1992","subtitle":"On Q Design","title":"Principal and Marketing & Development Consultant; Freelance Graphic Designer"}],"url":""},{"company":"Generations Home Care, Inc.","company_id":null,"location":null,"positions":[{"description":"• Responsible for the direction and performance of the Transportation network to ensure quality service is provided to 60 plus clients• Develop and manage key performance indicators at the day-to-day level to ensure that transportation cost is in line with planned budget• Negotiated competitive rates with the 5317 program and Ryan White program• Managed over 16 people and over a fleet of 16 state wide• Responsible for recruitment, training, supervision and evaluation of operational staff• Maintained safety requirements for vehicle operators (drug testing, CDL and Z Endorsement requirements)","duration":"Jan 2016 Mar 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2019","start_date":"Jan 2016","subtitle":"Generations Home Care, Inc.","title":"Director of Transportation"},{"description":"• Successfully led external sales team as well as performed many duties related to overall operations of the company• In addition to sales duties, provided leadership to the management team to better align the marketing sales, production and administrative departments to increase efficiency across the board • Took on additional role as Director of Transportation, January 2016• Created new brand awareness, through marketing, sales materials, and sales replication.• Enhanced relationships with existing client base at all levels of the hierarchy, establishing brand awareness• Designed and launched a brand guide to enhance the proper use of logo, colors, fonts.• Managed PPC Campaigns, SEO all web pages, Social Media, and wrote all blogs• Created and implemented all marketing materials• Initiated and developed new partner relationships, providing strategic alliances and business opportunities with Delaware Hospice, MOT Jean Birch Senior Center, Modern Maturity Center to name a few• Devised a “thank you” program to acknowledge clients• Built an intern program to develop relationships with nursing facilities, and universities.• Established close ties with state representatives and state senators to lobby for the annual Grant-In-Aid request to the state of Delaware","duration":"Jan 2015 Mar 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2019","start_date":"Jan 2015","subtitle":"Generations Home Care, Inc.","title":"Director Of Business Development"}],"url":""},{"company":"Senior Helpers","company_id":null,"location":"Hockessin, DE","positions":[{"description":"• Monitored the day-to-day operations and ensure the company is operating in accordance with the goals outlined by the owner• Responsible for targeting specific areas which required monitoring on a daily basis, as well as implementing new directives for growth• Also responsible for setting guidelines for personnel evaluations, recruitment and advancement as well as scheduling• Spearheaded company and staff newsletters to educate caregivers, office staff, and clients• Hired Community Relations Coordinator to increase sales and build our brand• Launched Caregiver Challenge program as an incentive to caregivers to be the best caregiver possible and provide excellent care to clients.; the program was based on points and recognition as the top caregiver receiving a cash bonus• Boosted client base by 62%, implementing a billboard campaign to brand Senior Helpers as the home care experts in Alzheimer\'s and Dementia• Introduced an intern program to increase partnerships with nursing schools, and universities","duration":"Apr 2011 Sep 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2012","start_date":"Apr 2011","subtitle":"Senior Helpers","title":"Director of Operations"}],"url":""},{"company":"Simon Eye Associates","company_id":null,"location":"Wilmington, DE","positions":[{"description":"• Oversees marketing, communications, promotional events, and e-commerce with responsibility for program design, development, launch, and execution• Hosts ongoing health fairs and vision screenings for the public and industrial industries focused on vision health and protection• Networked to develop strategic partnerships through networking events and business groups• Leads all corporate and e-commerce site development for company websites• Acted as property manager for all locations• Spearheaded newsletter launches, growing subscription base to 25K email subscribers• Launched Ocular Health Quarterly for physicians, optimizing physician knowledge of eye diseases for Optometrist referral purposes• Funded several newsletters entirely through a negotiated vendor co-op fund account worth $165K+• Boosted patient base by 75% in 2006 and a further 100% in 2009 through developing and launching a patient referral program and several promotional giveaways• Designed and launched Vision Care Plan, garnering 25 employers within the first week post-launch and the Safety Eyeglass Program which was well-received and quickly grew to serve 600+ clients","duration":"Nov 2005 Apr 2011 5 years 6 months","duration_short":"5 years 6 months","end_date":"Apr 2011","start_date":"Nov 2005","subtitle":"Simon Eye Associates","title":"Director of Marketing"}],"url":""}]', '["Christopher Pisano “LaBarre is one of those employees that you can rely on for consistency and assistance outside of his daily responsibilities. A true professional with an amazing attitude that never waivers even amidst complex situations. I highly recommend LaBarre to any organization that is looking for a driven and dedicated people manager. ”","Tom Peracchio “I thoroughly enjoyed working with LaBarre. Any project that we collaborated on was done in a very professional manner. LaBarre\'s business sense and marketing skill are top notch.”"]']
User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to facilitate all strategies and activities for donor cultivation and fundraising events, while the user is reaching out to the agent because they need assistance in planning a high-profile healthcare conference.
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### Human: Agent: ['Charlene Redmond', 'An expert Supply Chain Professional with a proven record of success in Materials and Project Management focused on Sourcing, Planning, Purchasing, Inventory control, and Warehouse management; spanning over 17 years. Highly skilled at leading material optimization projects to achieve cost reductions. Established and negotiated contracts with strategic suppliers for long term agreements and achieving purchase price variance. Manage cycle counts, identified opportunities to resell, recycle and reduce slow and obsolete inventory. Introduced strategies to achieve operations excellence to improve process improvements and operational cost reductions. Experienced Production Planning skills driving quality, OTIF, and customer satisfaction. Applied Lean manufacturing tools to develop vendor managed programs, sourcing, and inventory control; enhanced the S&OP process. Over 9 years of experience and expert knowledge of SAP within Materials Management, inventory and Production Planning. Outstanding communication, interpersonal and organizational skills, a dynamic leader able to easily initiate strategic change, direct and lead others to produce desired results. Customer focused, dedicated, self-motivated, goal oriented and results driven. A true professional who gives 110% to every undertaking.', 'Supply Chain Executive Leader at Boral Industries', 'Boral Stone Division', '[{"company":"Boral Stone Division","company_id":"westlake-royal-stone-solutions","industry":"Wholesale Building Materials","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Apr 2021","subtitle":"Boral Stone Division","title":"Procurement Manager"}],"url":"https://www.linkedin.com/company/westlake-royal-stone-solutions"},{"company":"Mueller Water Products","company_id":"mueller-water-products","location":"","positions":[{"description":"","duration":"Sep 2018 Apr 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2021","start_date":"Sep 2018","subtitle":"Mueller Water Products","title":"Supply Chain Executive Leader"}],"url":"https://www.linkedin.com/company/mueller-water-products"},{"company":"Supply Chain Manager Duff-Norton","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2017 Aug 2018 10 months","duration_short":"10 months","end_date":"Aug 2018","start_date":"Nov 2017","subtitle":"Supply Chain Manager Duff-Norton","title":"Supply Chain Manager"},{"description":"","duration":"Nov 2016 Aug 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2018","start_date":"Nov 2016","subtitle":"Supply Chain Manager Duff-Norton","title":"Sap Materials Management"}],"url":""},{"company":"Amresco a VWR Company","company_id":"amresco","location":"Solon, Ohio","positions":[{"description":"Manage a team of (7) Buyers and Sourcing Specialists.Develop and create Standard Work for Purchasing.Sourcing, and Supply Chain Quality.Manage Inventory and Inventory Turns, Supplier O.T.D., and Purchase Price Variance.Develop cost savings projects; supplier development, and adherence. Manage a team of (7) Buyers and Sourcing Specialists.Develop and create Standard Work for Purchasing.Sourcing, and Supply Chain Quality.Manage Inventory and Inventory Turns, Supplier O.T.D., and Purchase Price Variance.Develop cost savings projects; supplier development, and adherence.","duration":"Feb 2013 Nov 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2016","start_date":"Feb 2013","subtitle":"Amresco a VWR Company","title":"Supply Chain Manager"}],"url":"https://www.linkedin.com/company/amresco"},{"company":"Goodrich Aerospace","company_id":"goodrich","location":"Uniontown, Ohio","positions":[{"description":"• Manage NPI programs as a Project Manager; driving the Supply Chain Metrics for supplier selection and quality standards.• Initiated Strategic Sourcing generating $1M in cost reductions • Interact with design engineering, sales and marketing, as a team member for NPI cross-functional projects.• Ensure the SCM team develops new technology strategies, implement defined commodity strategies, negotiate new contracts, and complete long term agreements.• Develop sourcing solutions, transition new supply solutions to Commodity Managers, NPI buyers and the","duration":"Apr 2008 Nov 2012 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2012","start_date":"Apr 2008","subtitle":"Goodrich Aerospace","title":"New Product Supply Chain Project Manager"}],"url":"https://www.linkedin.com/company/goodrich"},{"company":"Gaston Electronics","company_id":"gaston-electronics","location":"Charlotte, North Carolina Area","positions":[{"description":"• Create the SCM strategy, develop goals and objectives, implement and lead a team of 12 employees.• Support Director of Operations; align SCM strategy to support operations goals to achieve increased thru-put. Manage and oversee all cycle counts.• Implement Continuous Improvement for optimum inventory levels, material loss, inventory velocity and accuracy.• Manage the S&OP process, scheduling of manufacturing processes, master production scheduling and Capacity planning. Improved systems process for MRP achieved 100% OTD July 2007.• Established VMI program with top 10 suppliers; established $30K PPV within 4 months, increased profitBy $3 Million; end of fiscal year September 2007.• Perform employee evaluations for buyers and planners. Coach & train employees to implement lean methodology into daily work practices. Supervised eight Supply Chain employees.","duration":"Jun 2007 Mar 2008 10 months","duration_short":"10 months","end_date":"Mar 2008","start_date":"Jun 2007","subtitle":"Gaston Electronics","title":"SUPPLY CHAIN MANAGER CONTINUOUS IMPROVEMENT"}],"url":"https://www.linkedin.com/company/gaston-electronics"},{"company":"Fiber Web - Ahlstrom Medical and Life Science","company_id":null,"location":"Bethune, South Carolina","positions":[{"description":"Manage the Procurement of raw materials for the Medical, Life Science, Aerospace, and Commercial Products. Manage and Schedule the customer orders for New Product and (4) production lines. Two units for Hydro-entanglement, Cotton Web, and T-Bond Medical Production. Team member for New Product Introduction - worked with Engineering group to implement new programs into production for medical, life science, and commercial programs.Established Production optimization for production units at the onset of Ahlstrom Acquisition to maintain the requirements for spike in customer orders for the medical and life science demand.","duration":"May 2006 Jun 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2007","start_date":"May 2006","subtitle":"Fiber Web - Ahlstrom Medical and Life Science","title":"Production Manager"}],"url":""},{"company":"Thomas Specialty Steel - (Corus) Tata Steel","company_id":null,"location":"Warren,OH","positions":[{"description":". Managed all phases of purchasing and planning for raw materials, MRO repair materials, and equipment. Established preferred vendor agreements to prevent stock-outs.. Increased operational efficiencies and accountability through the establishment of improved operating polices and procedures; worked closely with suppliers to achieve JIT goals by analyzing yearly usage and predicting monthly requirements in accordance with production.. Developed sole source vendor agreements with suppliers for raw materials with regards to competitive pricing and quality of supplier’s customer service.. Achieved $250K in cost reductions for materials with the development of the SAP inventory system applying Lean Manufacturing Methodologies using Project Management. Established Kanban’s for strategic raw materials & key MRO spares.. Developed a $50K dollar reduction in Storeroom material costs as CI Team Leader for the project savings team. Completed project early. Presented savings to senior management using project management and power point. Applied Lean applications, 5S, in Stores; developed procedures to maintain inventory. . Trained Continuous Improvement Coach; assisted implementing a “Push System.”","duration":"1996 2006 10 years","duration_short":"10 years","end_date":"2006","start_date":"1996","subtitle":"Thomas Specialty Steel - (Corus) Tata Steel","title":"Materials Management"}],"url":""}]', '["Alan Goldstein “Charlene was very helpful to me during the time we worked together at Goodrich. We worked in different departments but often had projects that required our paths to cross. It was always a pleasure to work with Charlene. She knew her job well and was generous with her knowledge of SAP to help others with their jobs as well. I would recommend Charlene in all her future endeavors.”","Craig Beatty “Charlene is an organized, hard working, and thoughtful individual. She has good problem solving and communication skills. Charlene preforms well in high pressure situations and would be an asset to any organization.”"]']
User: ['Jennifer Michalski', 'Creative, detail-focused designer and team manager with over a decade of expertise in planning and designing commercial spaces. Outstanding client service networking talents leveraged to support strong referral client base. Experienced with multimillion-dollar budgets.Highlights of expertise: • Strategic Planning• Budgeting & Financials• Negotiations & Contracts • General Contractor Management• Layouts & Space Configurations• Logistics & Scheduling • Client Relationships• AutoCAD, Photoshop, PageMaker, CAP', 'Project & Estimating Department Manager at George H Pastor & Sons General Contracting', 'George H Pastor & Sons General Contracting', '[{"company":"George H Pastor & Sons General Contracting","company_id":null,"location":"Livonia, MI","positions":[{"description":"Lead Estimating department and delegate tasks. Prepare construction bids by reviewing construction drawings and working with clients, subcontractors, vendors. Provide design direction to clients and architects. Participate in client meetings and visit job sites. Some clients include Pizza Hut, Burger King, Taco Bell and Famous Dave’s. Lead Estimating department and delegate tasks. Prepare construction bids by reviewing construction drawings and working with clients, subcontractors, vendors. Provide design direction to clients and architects. Participate in client meetings and visit job sites. Some clients include Pizza Hut, Burger King, Taco Bell and Famous Dave’s.","duration":"Sep 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Sep 2011","subtitle":"George H Pastor & Sons General Contracting","title":"Project Manager & Estimating Department Manager"}],"url":""},{"company":"Independent Contractor","company_id":null,"location":"","positions":[{"description":"In charge all aspects of business. Areas of focus include building and maintaining client relationships, interior design, project management and drafting. Clients include Borders Group and Hancock Fabrics. In charge all aspects of business. Areas of focus include building and maintaining client relationships, interior design, project management and drafting. Clients include Borders Group and Hancock Fabrics.","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"Independent Contractor","title":"Interior Designer & Business Manager"}],"url":""},{"company":"Borders Group Inc.","company_id":null,"location":"","positions":[{"description":"Managed multi-million dollar projects across the nation. Hired architects and consultants; authorized to approve architect fees and invoices. Responsible for site visits, project surveys, storefront design, signage, and interior design concepts. Developed and approved concepts for custom fixture designs, material finishes and floor finish plans. Created Training and Design Standard manuals while mentoring and training store planners. Managed multi-million dollar projects across the nation. Hired architects and consultants; authorized to approve architect fees and invoices. Responsible for site visits, project surveys, storefront design, signage, and interior design concepts. Developed and approved concepts for custom fixture designs, material finishes and floor finish plans. Created Training and Design Standard manuals while mentoring and training store planners.","duration":"2004 2010 6 years","duration_short":"6 years","end_date":"2010","start_date":"2004","subtitle":"Borders Group Inc.","title":"Senior Store Planner/Project Manager"}],"url":""},{"company":"Interior Dynamics","company_id":"interior-dynamics","location":"","positions":[{"description":"","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Interior Dynamics","title":"Lead Designer, Daimler Chrysler Dealers"}],"url":"https://www.linkedin.com/company/interior-dynamics"},{"company":"TMP Architecture, Inc","company_id":"tmp-architecture-inc","location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"TMP Architecture, Inc","title":"Interior Designer"}],"url":"https://www.linkedin.com/company/tmp-architecture-inc"},{"company":"URS Corporation","company_id":"urs-corporation","location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"URS Corporation","title":"Interior Designer & Graphic Designer"}],"url":"https://www.linkedin.com/company/urs-corporation"}]', '["Larry Tureff “In Jennifer\'s new role as a consultant I found her to understand the design concept she was hired to resolve and handled it in a very professional manner. Jennifer was able to provide the needed presentation boards quickly and at a reasonable rate and we will look to Jennifer the next time another design concept is needed.”","Jennifer Hillery Doyle “I had the pleasure of working with Jennifer Michalski during my tenure at URS. Jennifer is a highly motivated and talented interior designer. She is detail oriented with strong work ethics and organizational skills. Jennifer specialized in commercial office and educational design. She often stepped in and assisted others on multiple projects. Her ability to adapt to change coupled with her excellent computer graphic skills made her a great asset to both the interior design and marketing department. Jennifer is very personable which made her a joy to work with. I give Jennifer my highest recommendation and know she will be a great team member on any project or to any company.”"]']### Assistant: The agent's job is to manage the procurement and supply chain for a construction company, and today the user is reaching out to the agent because they need assistance with designing and planning the interior of a commercial space for a new project.
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### Human: Agent: ['Lisette Rivera', 'Experienced Senior Quality Assurance Manager with a demonstrated history of working in the pharmaceutical industry.', 'Senior Quality Manager, QMS', 'Med-Pharmex, Inc.', '[{"company":"Med-Pharmex, Inc.","company_id":"medpharmex","industry":"Pharmaceutical Manufacturing","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Med-Pharmex, Inc.","title":"Senior Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/medpharmex"}]', '["Larry Boucher “I had the pleasure of working with Lisette at Teva Parenteral Medicines. As supervisor of the R&D Stability group, Lisette displayed many leadership qualities, such as temendous dedication to her work, and showing initiative to tackle the most complex of issues. I could always trust Lisette to get the job done right the first time and on time. Lisette always performed with integrity and helped ensure that I could submit a quality application every time.”","LinkedIn User “I have had the great pleasure working with Lisette. Her stability operations group was supportive to my project management role at the time. Lisette was not only very professional and highly-trusted, but she was fun to work with and a truly great person at heart. She understood the value of keeping priorities in check, knew the big-picture, and challenged norms to make things better. I would love to work with Lisette in the future.”"]']
User: ['Stephanie S.', 'Dedicated highly motivated professional with experience managing multiple projects simultaneously in fast paced environments. Diverse background in project management & implementation, event supervision, office management, and fighting fire. Positive can do attitude with a commitment to continuous learning. Passionate about technology, team collaboration, and creating process and order from chaos. I love seeing my work add value to organizations by improving efficiency.', 'Project Manager | Excited to innovate and improve process, procedure and workflow for efficient & sustainable projects', 'Viewpoint', '[{"company":"Viewpoint","company_id":"viewpoint-construction-software","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Viewpoint","title":"Project Manager"},{"description":"Coordination and maintenance of projects, including supporting consultants, project managers, customers, and third-party vendors. Creating and maintaining process documentation.Responsible for administration of project setup and maintenance.Assists in maintaining communication and collaboration tools such as Google Sites, Google Drive, SharePoint, Ganttic, Salesforce, Smartsheet and NetSuite.Collaborates cross-functionally when customers’ needs fall outside of Professional Services.","duration":"Dec 2020 Jan 2022 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2022","start_date":"Dec 2020","subtitle":"Viewpoint","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/viewpoint-construction-software"},{"company":"Wright Business Graphics","company_id":"wright-business-graphics","location":"Portland, Oregon, United States","positions":[{"description":"Estimated, planned, implemented and evaluated automated communication and data transformation projects within the Critical Communications Division. Projects are comprised of sensitive data including HIPAA and PII information. Gathered and organized customer and regulatory requirements to distribute to cross-functional teams including programmers, production, and customer service teams. Created reports, analyze accounts to identify trends to provide feedback and recommendations to management. Initiated process improvement efforts to reduce manual steps which enhance workflow, increase efficiency and error reduction. Focused on simplifying and standardizing pricing and procedures. Navigated the USPS rules and regulations to better assist customers.Coordinated annual summer conference for the Greater Portland Postal Customer Council (GPPCC) a USPS sponsored organization.","duration":"Dec 2014 Dec 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Dec 2020","start_date":"Dec 2014","subtitle":"Wright Business Graphics","title":"Project Implementation"}],"url":"https://www.linkedin.com/company/wright-business-graphics"},{"company":"West Coast Event Productions","company_id":"west-coast-event-productions","location":"Portland Oregon","positions":[{"description":"Supported the Vice President and Creative Director in a fast-paced event environment. Developed and maintained positive relationships with clients and team to ensure a successful and organized event. Executed flawless events by coordinating and communicating requirements and internal resources. Supported the Vice President and Creative Director in a fast-paced event environment. Developed and maintained positive relationships with clients and team to ensure a successful and organized event. Executed flawless events by coordinating and communicating requirements and internal resources.","duration":"Apr 2014 Nov 2014 8 months","duration_short":"8 months","end_date":"Nov 2014","start_date":"Apr 2014","subtitle":"West Coast Event Productions","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/west-coast-event-productions"},{"company":"Cascade Tickets","company_id":"cascade-tickets","location":"Portland, Oregon, United States","positions":[{"description":"Created and established systems, processes, and forms for a startup ticketing company using SaaS platform. Worked with owner to create new business opportunities. Managed training and supporting clients on and offsite. Reviewed event ticket builds, event audit reports and generated settlements for each event, troubleshoot discrepancies, trained staff, provided prompt customer service and onsite support. Pulled and manipulated HTML code to electronically send weekly newsletter to a hundred thousand people.","duration":"Sep 2010 Apr 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2014","start_date":"Sep 2010","subtitle":"Cascade Tickets","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/cascade-tickets"},{"company":"Mike Thrasher Presents","company_id":"mike-thrasher-presents","location":null,"positions":[{"description":"Managed event workflow, process contracts, prepare event files, budget and evaluate event expenses, and coordinate fan club and record label ticket buys. Wrote reports, macros and specified database improvements to help streamline data entry.Managed I.T. projects, brought in SharePoint for a central place for all Mike Thrasher Presents companies and external employees to get the information they need. Increased file security, reduced travel time for production staff, and allowed for quicker processing and close out operations. Administered payroll and annual insurance reporting, new employee orientation and updated employee handbooks.","duration":"Apr 2009 Apr 2014 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2014","start_date":"Apr 2009","subtitle":"Mike Thrasher Presents","title":"Operations Manager"},{"description":"Updated weekly event schedule and prepared artist bios to send in the weekly press kit. General filing and organizing of event files, labeled event marketing materials and prepared, packaged and labeled event fliers to be shipped to street team members. Performed other clerical tasks to assist marketing and accounting departments as needed","duration":"Nov 2005 Mar 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2009","start_date":"Nov 2005","subtitle":"Mike Thrasher Presents","title":"Volunteer"}],"url":"https://www.linkedin.com/company/mike-thrasher-presents"},{"company":"Stahancyk, Kent, Johnson & Hook","location":"Portland, Oregon, United States","positions":[{"description":"Responsible for the smooth operation of the day-to-day business activity of a multi-site multi million-dollar law firm, including primary responsibility for HR, management of maintenance and meeting/event planning and execution. Created and instituted HR processes and protocols, and kept them in line with state and federal laws. Achieved improved lead times for equipment, IT accounts and new employee ramp-up. Wrote employee manual, created new employee review forms with an eye toward employee retention.Supported shareholders, coordinated and attended weekly shareholder meetings, developed agenda and obtained any documents or supplies needed. Saved up to 15% on average on office expenditures in almost all categories as a result of cost comparisons, vendor negotiations and increased efficiencies.Directed complex projects from concept to fully operational status or completion, including the move of a satellite office employees on time and without complications.Administered benefits and inspired employees to use company provided health incentive programs.","duration":"Aug 2005 Apr 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2009","start_date":"Aug 2005","subtitle":"Stahancyk, Kent, Johnson & Hook","title":"Office Manager"}],"url":""},{"company":"Infinity Broadcasting","company_id":"infinity-broadcasting","location":"Portland, Oregon, United States","positions":[{"description":"Represented the image of 3 corporate radio stations and was the liaison between listeners and the station. Coordination and execution of major station events, onsite at station events, concerts and live broadcast remotes. Worked directly with clients and listeners at multiple events per week, exceeded client expectations for smooth logistics and fun activities within budget constraints. Represented the image of 3 corporate radio stations and was the liaison between listeners and the station. Coordination and execution of major station events, onsite at station events, concerts and live broadcast remotes. Worked directly with clients and listeners at multiple events per week, exceeded client expectations for smooth logistics and fun activities within budget constraints.","duration":"Oct 2004 Feb 2006 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2006","start_date":"Oct 2004","subtitle":"Infinity Broadcasting","title":"Promotions Assistant"}],"url":"https://www.linkedin.com/company/infinity-broadcasting"},{"company":"United States Department of Agriculture","company_id":"usda","location":"","positions":[{"description":"Held a variety positions ranging from Office Assistant, Engine crew member, Hand crew member and Trail Supervisor over various years. As an Office Assistant, I worked with every department performing a variety of tasks including leading an initiative to scan forestry documents for archival. As Engine & Hand crew wildland firefighter, I performed initial attack on wildland fire incidents. Located and responded to fires (lightning and human caused) by means of map reading, compass, and communicating with lookouts and fire dispatch.As a Trail Supervisor, I directed and motivated a team of high school students to maintain various hiking trails around the Pacific NW.Maintained documentation: assigned engine hours to management codes, inputted team member hours, created team schedules and checklists.","duration":"Jun 1998 Sep 2004 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2004","start_date":"Jun 1998","subtitle":"United States Department of Agriculture","title":"Forestry Technician"}],"url":"https://www.linkedin.com/company/usda"},{"company":"University of Oregon","company_id":"university-of-oregon","location":"Eugene, Oregon, United States","positions":[{"description":"Represented the University and the Cultural Forum to patrons, event staff and performers, Set up and take down of various kinds of events (lectures, concerts, etc.), Responded to grievances.Greeted and directed phone calls and visitors to appropriate coordinators, Answered routine questions about the office and our events, Provided clerical support for coordinators.For more information about the Cultural Forum please visit: http://culturalforum.uoregon.edu/ Represented the University and the Cultural Forum to patrons, event staff and performers, Set up and take down of various kinds of events (lectures, concerts, etc.), Responded to grievances.Greeted and directed phone calls and visitors to appropriate coordinators, Answered routine questions about the office and our events, Provided clerical support for coordinators.For more information about the Cultural Forum please visit: http://culturalforum.uoregon.edu/","duration":"Sep 2000 Jun 2004 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2004","start_date":"Sep 2000","subtitle":"University of Oregon","title":"Event Supervisor - Cultural Forum"}],"url":"https://www.linkedin.com/company/university-of-oregon"}]', '["Daniel Parscale “Stephanie handles projects with efficiency, innovation and positivity. While working with her, I was quickly impressed with her initiative and drive. She possesses an innate ability to organize multiple projects into manageable tasks, and has the patience necessary to translate her ideas to a diverse team - a valuable skill in a hectic workplace. Moreover, she is curious and eager to learn new skills, making her a dynamic addition in any environment. I recommend her enthusiastically and would gladly invite her to work on any team.”","Daniel Bozyk “Stephanie was an exceptionally personable and knowledgeable employee. She managed street-team events professionally and was a great representative of KUFO and CBS radio.”"]']### Assistant: The agent's job is to manage quality assurance in the pharmaceutical industry. Today, the agent is reaching out to the user because they need assistance in coordinating and maintaining projects for efficient and sustainable workflow in their role as a project manager.
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### Human: Agent: ['Angelic Williams', 'Strategic thinker that implements best practices to increase efficiency and accuracy. Creates a collaborative approach within interdepartmental teams. Positive and encouraging leader that builds and mentors high performing teams. Excels in fast-paced, challenging environments. Strong ability to create order out of chaos.', 'Empowering teams. Developing leaders. Exceeding goals.', 'Centene Corporation', '[{"company":"Centene Corporation","company_id":"centene-corporation","industry":"Hospital & Health Care","location":"Chicago, Illinois, United States","positions":[{"description":"** Lead a team of 6 Provider Relations staff. Reorganized job responsibilities with a focus on subject matter rather than region in order to provide higher quality of services to providers** Member of the migration team. Implement best practices from previous migration to proactively and strategically consider potential issues for members, providers, claims, the portal, website and IT. Significantly reduced the number of issues experienced during the transition** Develop a high performing team of essential workers in the healthcare industry. Demonstrate flexible and agile leadership** Manage 15 providers and over 370K members","duration":"May 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"May 2020","subtitle":"Centene Corporation","title":"Manager, Provider Relations"}],"url":"https://www.linkedin.com/company/centene-corporation"},{"company":"Cook County Health","company_id":"cook-county-health","location":"Chicago, Illinois","positions":[{"description":"** Led a team of up to 12 provider relations staff. Created a positive working environment and quickly adjusted to the demands of working in a pandemic** Assisted in addressing provider related issues including but not limited to: claims, utilization, member grievances and appeals, member complaints, provider grievances and appeals in a timely and professional manner ** Led a team of up to 12 provider relations staff. Created a positive working environment and quickly adjusted to the demands of working in a pandemic** Assisted in addressing provider related issues including but not limited to: claims, utilization, member grievances and appeals, member complaints, provider grievances and appeals in a timely and professional manner","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Cook County Health","title":"Director Provider Network"}],"url":"https://www.linkedin.com/company/cook-county-health"},{"company":"Centene Corporation","company_id":"centene-corporation","location":null,"positions":[{"description":"** Mentored twenty-six direct reports. Coached team and individuals to leverage strengths, trained for best practices and professional development** Hosted health plan-sponsored events that built and strengthened relationship within the Health Provider Community","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Centene Corporation","title":"Manager, Provider Network"},{"description":"** Managed interdepartmental teams to coordinate and participate in solution-driven approaches to resolve provider issues** Analyzed, developed, implemented and monitored quality initiatives to achieve healthy outcomes for assigned projects","duration":"2016 2017 1 year","duration_short":"1 year","end_date":"2017","start_date":"2016","subtitle":"Centene Corporation","title":"Supervisor, Provider Network"},{"description":"** Maintained regular contact with key provider organizations and served as a liaison to internally resolve complex issues. Developed strong interpersonal relationships with in- network providers. Researched and resolved incoming escalated provider inquiries within contract guidelines ** Analyzed changing business requirements, made recommendations to management for process improvements","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Centene Corporation","title":"Specialist, Provider Network"},{"description":"** Assisted members in problem solving potential issues related to the community and in home supports, health care system, such as need for transportation, and interpreters** Proudly served as system navigator and point of contact for members and families, with members and families having direct access for asking questions and resolved any concerns","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"Centene Corporation","title":"Lead II / Member Connect"}],"url":"https://www.linkedin.com/company/centene-corporation"},{"company":"WellPoint","company_id":"antheminc","location":"Chicago, Illinois","positions":[{"description":"** Tasked with all 50 states Department of Insurance regarding appointments, terminations, return commission audit and license expiration audit** Analyzed data obtained for evidence in deficiencies in controls, duplication of effort, lack of compliance with laws, government regulations, and management policies and procedures. Presented trends to leadership team ** Tasked with all 50 states Department of Insurance regarding appointments, terminations, return commission audit and license expiration audit** Analyzed data obtained for evidence in deficiencies in controls, duplication of effort, lack of compliance with laws, government regulations, and management policies and procedures. Presented trends to leadership team","duration":"1999 2009 10 years","duration_short":"10 years","end_date":"2009","start_date":"1999","subtitle":"WellPoint","title":"Sr Agency Licensing Rep"}],"url":"https://www.linkedin.com/company/antheminc"}]', '["Wendell Parham “Angelic is a very detailed orient worker and always handled her job duties in a timely fashion. She is dependable, customer focus, and an excellent team player. Angelic would make an awesome addition and a valuable employee to any company. I highly recommend Angelic.”","Patrick Kerl “Angelic worked with all the Regional Sales Managers and the agents in my territory to facilitate successful regulatory compliance in the agent licensing process. She is a high energy, efficient and focused person when carrying out her work assignments. Angelic is a joy to work with and always has a positive attitude. She will be a valuable asset to any company. I highly recommend her.”"]']
User: ['Matthew Drzewiecki, MBA', 'Digital marketing strategist & client relationship lead, expertise in emerging market growth, innovator for new partnerships Over 12 years experience delivering successful global performance marketing campaigns on behalf of the worlds top brands. Specialties: International Performance Campaign Management, Affiliate Marketing, Business Development, & Prospecting, Marketplace Building, Digital Marketing, Client Service and Success, Operations / Project Management, Market Research, Data Analysis, Direct Marketing, Real Estate', 'Agency Account Executive at Perform[cb]', 'Perform[cb]', '[{"company":"Perform[cb]","company_id":"performcb","industry":"Marketing Services","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Perform[cb]","title":"Agency Account Executive"}],"url":"https://www.linkedin.com/company/performcb"},{"company":"Fiat Growth","company_id":"fiatgrowth","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Fiat Growth","title":"Director of Partnerships"}],"url":"https://www.linkedin.com/company/fiatgrowth"},{"company":"Rakuten Marketing","company_id":"rakutenadvertising","location":null,"positions":[{"description":"","duration":"May 2019 Jul 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2020","start_date":"May 2019","subtitle":"Rakuten Marketing","title":"Director, Enterprise Solutions"},{"description":"","duration":"Apr 2017 Jul 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2020","start_date":"Apr 2017","subtitle":"Rakuten Marketing","title":"Senior Enterprise Account Manager, Client Success"},{"description":"","duration":"Sep 2015 Jul 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2020","start_date":"Sep 2015","subtitle":"Rakuten Marketing","title":"Strategic Account Manager, Client Success"},{"description":"","duration":"Oct 2013 Jul 2020 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jul 2020","start_date":"Oct 2013","subtitle":"Rakuten Marketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/rakutenadvertising"},{"company":"SGK","company_id":"sgk","location":null,"positions":[{"description":"","duration":"May 2013 Sep 2013 5 months","duration_short":"5 months","end_date":"Sep 2013","start_date":"May 2013","subtitle":"SGK","title":"Retail Data Operations - Team Lead"},{"description":"","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Schawk!, Inc. / Anthem! Worldwide","title":"Data Analyst, Operations Process Consultant"}],"url":"https://www.linkedin.com/company/sgk"},{"company":"James Clark Company","company_id":null,"location":"Chicago, IL","positions":[{"description":"","duration":"Aug 2009 May 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2012","start_date":"Aug 2009","subtitle":"James Clark Company","title":"Direct Marketing Manager, Analyst"}],"url":""},{"company":"Loyola University Chicago","company_id":"loyola-university-chicago","location":"Chicago, IL","positions":[{"description":"","duration":"Oct 2006 Sep 2007 1 year","duration_short":"1 year","end_date":"Sep 2007","start_date":"Oct 2006","subtitle":"Loyola University Chicago","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/loyola-university-chicago"},{"company":"Finis Inc","company_id":"finis-inc","location":"Livermore, CA","positions":[{"description":"","duration":"May 2004 Dec 2004 8 months","duration_short":"8 months","end_date":"Dec 2004","start_date":"May 2004","subtitle":"Finis Inc","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/finis-inc"}]', '["Shruti Sahu “It has been a great pleasure working with Matt as the Account Manager for Global Customer Commerce (Blinds.com) for the past 2 years. He is a person with strong ownership of the Rakuten product, and has in dept knowledge of the business. Matt is proactive, results driven, responsible and full of great ideas. He is one of the best Account Managers I have worked with!”","Lara Roberts “Matthew has an unmatched knowledge base and proven expertise in his field. A pleasure to work, with and someone who professionally and competently manages resources to consistently achieve the stated goals. Always available and responsive, our expectations were well exceeded by having Matthew manage our account team. I would highly recommend him to lead or execute marketing initiatives for any scale project or client. ”"]']### Assistant: The agent's job is to develop new partnerships and build marketplaces, and today the agent is reaching out to the user because they need to explore potential collaboration opportunities in the digital marketing space.
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### Human: Agent: ['Gabriel Garrod', 'Looking to obtain an entry-level position that utilizes my diverse skills set and experiences. Relocating to the New England area for personal & employment opportunities. Qualifications:-Planned and managed project production budget, production scheduling, hired graphic & software developer contractors -Adept at managing multiple responsibilities simultaneously.-Experienced at delegating authority and motivating others to ensure efficiency and productive-Excellent organizational and communications skills', 'Project Manager - Web & Graphic Artist - Social Media Marketing', '- Freelancer', '[{"company":"- Freelancer","company_id":"--freelancer","location":"","positions":[{"description":"Cutting-edge graphic designer Cutting-edge graphic designer","duration":"Feb 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Feb 2016","subtitle":"- Freelancer","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/--freelancer"},{"company":"Command Staffing","company_id":null,"location":"Spokane, Washington Area","positions":[{"description":"Mainly working in the field of banquets as a presentation chief, prep-cooking and dishwasher Mainly working in the field of banquets as a presentation chief, prep-cooking and dishwasher","duration":"Jan 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Command Staffing","title":"Associated Worker"}],"url":""},{"company":"ABM Janitorial Services","company_id":"abm-janitorial-services","location":"Spokane, Washington Area","positions":[{"description":"Provided professional custodial services. Provided professional custodial services.","duration":"Jun 2015 Dec 2015 7 months","duration_short":"7 months","end_date":"Dec 2015","start_date":"Jun 2015","subtitle":"ABM Janitorial Services","title":"day porter"}],"url":"https://www.linkedin.com/company/abm-janitorial-services"},{"company":"New Media Logic","company_id":null,"location":"","positions":[{"description":"I was a working as a Intern student on Designing a Restaurant Management Application.. I was a working as a Intern student on Designing a Restaurant Management Application..","duration":"Jul 2008 Aug 2008 2 months","duration_short":"2 months","end_date":"Aug 2008","start_date":"Jul 2008","subtitle":"New Media Logic","title":"Rails Developer"}],"url":""},{"company":"Pacific Securities","company_id":null,"location":"Spokane, Washington Area","positions":[{"description":"Custodial supervised several commercial properties.Managed several crews of works. Custodial supervised several commercial properties.Managed several crews of works.","duration":"Sep 1994 Jun 1999 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 1999","start_date":"Sep 1994","subtitle":"Pacific Securities","title":"Commerical Maintenance Manager"}],"url":""}]', '["Adam Chronister “Gabe is a hard worker and has a knack for researching answers to programming problems. He is the kind of worker who will not rest until he solves the problem at hand. I have had an opportunity to work with Gabe on many projects and I am always amazed at his ability to think outside the box when it comes to software development.”","Karmen Blake “Gabriel is a highly motivated student. He keeps up with new technologies and strives for expert knowledge. He asks for advice when needed thus showing his willingness to learn from others.”"]']
User: ['Terry Franklin', 'Specialties: Director of Stores, VP of Stores, Regional Managers, District Managers, Store Managers, Assistant Managers, Loss Prevention, Human Resources, IT, Marketing', 'Supervisor, Recruiting at Purpose Financial', 'Purpose Financial', '[{"company":"Purpose Financial","company_id":"havepurpose","industry":"Financial Services","location":"Spartanburg, South Carolina, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Purpose Financial","title":"Supervisor, Recruiting"}],"url":"https://www.linkedin.com/company/havepurpose"},{"company":"Advance America","company_id":"advance-america","location":"","positions":[{"description":"","duration":"Oct 2014 Oct 2020 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2020","start_date":"Oct 2014","subtitle":"Advance America","title":"Field Recruiter"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"The Newell Group","company_id":"the-newell-group","location":"","positions":[{"description":"","duration":"Jan 2007 Oct 2014 7 years 10 months","duration_short":"7 years 10 months","end_date":"Oct 2014","start_date":"Jan 2007","subtitle":"The Newell Group","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/the-newell-group"},{"company":"Hardee\'s","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Hardee\'s","title":"District Manager"}],"url":""}]', '["“he is just great”","“Terry is a very bright individual that is always looking for the best opportunities for assisting people in there job search. Iin this tough economic climate Terry is a great resource for job opportunities.”"]']### Assistant: The agent's job is to recruit candidates for a financial services company. Today, the user is reaching out to the agent because they need assistance in finding a suitable candidate for a director of stores position.
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### Human: Agent: ['Zach Smith', 'I am an undergrad student at the University of Central Florida studying Integrated Business and Sport Business Management. I am a basketball scout for Sports Info Solutions. I aspire to use data analytics as well as general scouting principles to come to conclusions. My short terms goals include expanding upon my work portfolio and building REAL connections. I am open to learning anything and everything and would be open to any opportunity.', 'Basketball Operations Associate at Sports Info Solutions', 'Sports Info Solutions', '[{"company":"Sports Info Solutions","company_id":"sports-info-solutions","industry":"Sports","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Sports Info Solutions","title":"Basketball Operations Associate"},{"description":"","duration":"Jan 2021 Jul 2021 7 months","duration_short":"7 months","end_date":"Jul 2021","start_date":"Jan 2021","subtitle":"Sports Info Solutions","title":"Basketball Video Scout"}],"url":"https://www.linkedin.com/company/sports-info-solutions"},{"company":"Creating Young Minds","company_id":"creating-young-minds","location":"","positions":[{"description":"Scout rostered players and seek international and domestic opportunities for themBuild data visualizations in Excel based on game statisticsCreate brand oriented decks in Canva Scout rostered players and seek international and domestic opportunities for themBuild data visualizations in Excel based on game statisticsCreate brand oriented decks in Canva","duration":"Nov 2020 Jul 2021 9 months","duration_short":"9 months","end_date":"Jul 2021","start_date":"Nov 2020","subtitle":"Creating Young Minds","title":"Basketball Consultant"}],"url":"https://www.linkedin.com/company/creating-young-minds"},{"company":"SB Nation","company_id":"sb-nation","location":"","positions":[{"description":"Evaluate advanced statistics to use as evidenceStay up to date with Michigan State sportsWrite longform story style articles up to 3,000 words that average over 1,000 viewsPost breaking news articles on a strict deadlineParticipate, record, and inquire in weekly press conferences Evaluate advanced statistics to use as evidenceStay up to date with Michigan State sportsWrite longform story style articles up to 3,000 words that average over 1,000 viewsPost breaking news articles on a strict deadlineParticipate, record, and inquire in weekly press conferences","duration":"Sep 2020 Jul 2021 11 months","duration_short":"11 months","end_date":"Jul 2021","start_date":"Sep 2020","subtitle":"SB Nation","title":"Writer"}],"url":"https://www.linkedin.com/company/sb-nation"},{"company":"University of Central Florida","company_id":"university-of-central-florida","location":"Orlando, Florida, United States","positions":[{"description":"Create databases for professional sport leagues looking at diversity amongst coaching staffsUse USPTO, TESS, and PACER in conjunction with state court databasesBuild an understanding of court cases and the variables that impact their conclusionCreate decks through PowerPoint for student learning opportunities Create databases for professional sport leagues looking at diversity amongst coaching staffsUse USPTO, TESS, and PACER in conjunction with state court databasesBuild an understanding of court cases and the variables that impact their conclusionCreate decks through PowerPoint for student learning opportunities","duration":"May 2020 May 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2021","start_date":"May 2020","subtitle":"University of Central Florida","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/university-of-central-florida"},{"company":"Advance Pro Basketball","company_id":"advance-pro-basketball","location":"","positions":[{"description":"Use video scouting platforms to evaluate NBA and international prospectsCollect intel on prospects\' personal life and off-court valueWrite 2,000-4,000 word evaluations of prospectsConduct interviews with prospects and edit interviews in Adobe Premiere Pro and Audition Use video scouting platforms to evaluate NBA and international prospectsCollect intel on prospects\' personal life and off-court valueWrite 2,000-4,000 word evaluations of prospectsConduct interviews with prospects and edit interviews in Adobe Premiere Pro and Audition","duration":"Apr 2020 Jan 2021 10 months","duration_short":"10 months","end_date":"Jan 2021","start_date":"Apr 2020","subtitle":"Advance Pro Basketball","title":"Basketball Scout"}],"url":"https://www.linkedin.com/company/advance-pro-basketball"},{"company":"Gilt Nightclub","company_id":"gilt-nightclub","location":"Orlando, Florida, United States","positions":[{"description":"Engage with customers through effective leadership and quick thinking skillsPromote through social media and build relationships Engage with customers through effective leadership and quick thinking skillsPromote through social media and build relationships","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Gilt Nightclub","title":"VIP Host"}],"url":"https://www.linkedin.com/company/gilt-nightclub"},{"company":"Hoop Brothers","company_id":"hoop-brothers","location":"Orlando, Florida, United States","positions":[{"description":"Work with databases and mass email campaigns in Google SheetsCreate social media content for InstagramComplete scouting reports for clients based on full-game filmCommunicate with college coaches and parents through phone calls and email Work with databases and mass email campaigns in Google SheetsCreate social media content for InstagramComplete scouting reports for clients based on full-game filmCommunicate with college coaches and parents through phone calls and email","duration":"Jan 2020 Mar 2020 3 months","duration_short":"3 months","end_date":"Mar 2020","start_date":"Jan 2020","subtitle":"Hoop Brothers","title":"Basketball Relations"}],"url":"https://www.linkedin.com/company/hoop-brothers"},{"company":"Orlando City SC","company_id":"orlando-city-soccer","location":"Orlando, Florida, United States","positions":[{"description":"Problem solve and ensure that fans have the best experience Problem solve and ensure that fans have the best experience","duration":"Feb 2019 Jan 2020 1 year","duration_short":"1 year","end_date":"Jan 2020","start_date":"Feb 2019","subtitle":"Orlando City SC","title":"Fan Ambassador"}],"url":"https://www.linkedin.com/company/orlando-city-soccer"},{"company":"Cool Shade Rentals","company_id":null,"location":"Daytona Beach, Florida, United States","positions":[{"description":"Create good rapport with consumersDeliver sales pitch, listen actively, and deal with objectionsIdentify target audience and demonstrate products Create good rapport with consumersDeliver sales pitch, listen actively, and deal with objectionsIdentify target audience and demonstrate products","duration":"May 2016 Aug 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2018","start_date":"May 2016","subtitle":"Cool Shade Rentals","title":"Sales"}],"url":""}]', '["Spencer Weber “Zach is a hardworking, motivated individual with an unwavering attention to detail. Zach’s ability to analyze prospects and provide an accurate, insightful report is one of his most impressive qualities. ”","David Eichenberger “Zach is an exceptionally hard worker with an extreme focus. He knows the goal he wants to achieve and is willing to do whatever it takes to finish that task. Long hours, numerous revisions, etc. Zach is willing to put in all the work needed to produce top quality work. ”"]']
User: ['Hannah Adams', 'Doctor of Physical Therapy from High Point University. Graduated from the University of South Carolina with a Bachelor of Science in Exercise Science and a leadership distinction. Over 1500 hours of clinical experience ranging from rehab tech to student physical therapist. Driven, compassionate and relatable care provider with interests in neurological, and geriatric rehabilitation.', 'Doctor of Physical Therapy searching for impactful career opportunities', 'Alliance Physical Therapy', '[{"company":"Alliance Physical Therapy","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Alliance Physical Therapy","title":"Physical Therapist"},{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"Alliance Physical Therapy","title":"Physical Therapy Technician"}],"url":""},{"company":"Novant Health","company_id":"novanthealth","location":null,"positions":[{"description":"Provided physical therapy care in the outpatient setting for patients with orthopedic and neurological conditions.","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Novant Health","title":"Student Physical Therapist - Hawthorne Clinic"},{"description":"Provided physical therapy care in the acute setting to patients with orthopedic, cardiac and neurological conditions.","duration":"Aug 2020 Dec 2020 5 months","duration_short":"5 months","end_date":"Dec 2020","start_date":"Aug 2020","subtitle":"Novant Health","title":"Student Physical Therapist"}],"url":"https://www.linkedin.com/company/novanthealth"},{"company":"Home Instead","company_id":"home-instead","location":"","positions":[{"description":"Provided care for seniors in the community to assist with activities of daily living. Provided care for seniors in the community to assist with activities of daily living.","duration":"Oct 2019 Oct 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2020","start_date":"Oct 2019","subtitle":"Home Instead","title":"Senior Caregiver"}],"url":"https://www.linkedin.com/company/home-instead"},{"company":"High Point University","company_id":"highpointu","location":"","positions":[{"description":"Provided physical therapy care via Tele-health to patients with neurological conditions. Provided physical therapy care via Tele-health to patients with neurological conditions.","duration":"May 2020 Jun 2020 2 months","duration_short":"2 months","end_date":"Jun 2020","start_date":"May 2020","subtitle":"High Point University","title":"Student Physical Therapist- High Point University Pro Bono Clinic"}],"url":"https://www.linkedin.com/company/highpointu"},{"company":"Wake Forest Baptist Health","company_id":"atrium-health-wake-forest-baptist","location":"","positions":[{"description":"Provided physical therapy care to patients with a variety of orthopedic conditions. Provided physical therapy care to patients with a variety of orthopedic conditions.","duration":"Oct 2019 Dec 2019 3 months","duration_short":"3 months","end_date":"Dec 2019","start_date":"Oct 2019","subtitle":"Wake Forest Baptist Health","title":"Student Physical Therapist - Mall Loop Clinic"}],"url":"https://www.linkedin.com/company/atrium-health-wake-forest-baptist"},{"company":"Wake Forest Baptist Health","company_id":"atrium-health-wake-forest-baptist","location":"Millis","positions":[{"description":"Provided physical therapy care for patients who were recovering from orthopedic surgeries or a variety of neurological conditions. Provided physical therapy care for patients who were recovering from orthopedic surgeries or a variety of neurological conditions.","duration":"Jan 2019 Mar 2019 3 months","duration_short":"3 months","end_date":"Mar 2019","start_date":"Jan 2019","subtitle":"Wake Forest Baptist Health","title":"Student Physical Therapist - Millis Clinic"}],"url":"https://www.linkedin.com/company/atrium-health-wake-forest-baptist"}]', '["Brooke Ferraro, PT, DPT “I had the pleasure of working alongside Hannah in a Spinal Cord Injury selective as well as a month long clinical rotation in Telehealth. She has excellent patient interaction skills and is able to make the patient feel comfortable under her care. Hannah chooses creative treatment approaches and is able to quickly adjust her plan to meet the needs of her patients. Hannah also works great in a team setting. Throughout many projects and presentations she has always taken lead and makes sure the job gets done efficiently. I would highly recommend her in any setting! ”","Madison Sirpilla, PT, DPT “I had the opportunity to be Hannah\'s clinical partner during a telehealth rotation. She is very personable and able to connect with anyone, while also being able to keep patients focused. She had many creative ideas to treat patients virtually and was able to think on her feet if some ideas didn\'t work out. Hannah would be a great asset to have in any clinical setting!”"]']### Assistant: The agent's job is to scout basketball prospects and provide accurate reports, while the user is reaching out to the agent because they need assistance in rehabilitating athletes with neurological conditions.
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