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### Human: Agent: ['Randy Russo', 'I was in the building and home remodeling profession most of my life and in the past 20+ years I have been selling and appraising all types of residential real estate in the Metro Denver market.I also consult with homeowners, real estate agents, investors and most anyone looking to discover the "true" value of their property. I also can show what VA and FHA appraisal conditions typically arise for a home and am available for expert measuring services so you know exactly what you are listing or buying. I look forward to hearing from you regarding your Real Estate needs.', 'Associate Broker at Realty ONE Group', 'Realty ONE Group', '[{"company":"Realty ONE Group","company_id":"realty-one-group","industry":"Leasing Real Estate","location":"Highlands Ranch, Colorado","positions":[{"description":"Representing buyers and sellers in the highest capacity. Utilizing over 16 years of appraisal experience in the Denver metro area.","duration":"Mar 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Realty ONE Group","title":"Associate Broker"}],"url":"https://www.linkedin.com/company/realty-one-group"},{"company":"Russo Residential Appraisals","company_id":null,"location":"metro denver","positions":[{"description":"I went out on my own in March of 2002 after the required training was completed and I had my own license....The rest is history....","duration":"Mar 2001 - Present 20 years 5 months","duration_short":"20 years 5 months","end_date":"Present","start_date":"Mar 2001","subtitle":"Russo Residential Appraisals","title":"Owner/Chief Appraiser"}],"url":""},{"company":"Russo Estates & Russo Residential Appraisals","company_id":null,"location":"Greater Denver Area","positions":[{"description":"I have been in the housing industry since my early 20\'s when I started my first business renovating homes in the greater Chicago area. That lead to starting an appraisal business in the early 2000\'s and along with that came my third business which is my favorite Russo Estates. I thoroughly enjoy help people find their dream home, investment property and retirement income producing asset. It is truly my passion to work side by side with people looking for their next dream.","duration":"Mar 2001 - Present 20 years 5 months","duration_short":"20 years 5 months","end_date":"Present","start_date":"Mar 2001","subtitle":"Russo Estates & Russo Residential Appraisals","title":"Business Owner"}],"url":""},{"company":"Your Castle Real Estate","company_id":null,"location":"","positions":[{"description":"","duration":"2007 Jun 2013 6 years","duration_short":"6 years","end_date":"Jun 2013","start_date":"2007","subtitle":"Your Castle Real Estate","title":"Real Estate Agent"}],"url":""}]', '["“Randy has soul. My connection with Randy has be one of a spiritual nature plus quality control. Randy is an outstanding individual and outstanding professional. I highly recommend Randy because of trusts and ability to complete his position with quality and honesty meeting all the needs of his clients.”","“Randy is a knowledgeable, honest and hard worker, who I have known since we were in college together at Wisconsin in the 1980s. He always keeps his word and tells you where things really stand. I\'d expect him to do well in any job or business project. He also has a great sense of humor to keep things light.”"]'] User: ['Laura Haley', "Hi, I'm Laura. I'm a multidisciplinary designer who invests in people and projects that make our community better, weirder, and more human.", 'Brand Designer', 'Mailchimp', '[{"company":"Mailchimp","company_id":"mailchimp","industry":"Internet","location":"","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"Mailchimp","title":"Contract Graphic Designer"}],"url":"https://www.linkedin.com/company/mailchimp"},{"company":"Indiegogo","company_id":"indiegogo","location":"","positions":[{"description":"","duration":"Nov 2020 May 2021 7 months","duration_short":"7 months","end_date":"May 2021","start_date":"Nov 2020","subtitle":"Indiegogo","title":"Contract Brand Designer"}],"url":"https://www.linkedin.com/company/indiegogo"},{"company":"The Chalmers Center at Covenant College","company_id":"chalmers-center","location":"","positions":[{"description":"I helped create and curate effective marketing campaigns, compelling content and strive to effectively and authentically engage with our audience. Responsibilities included:•Design and manage digital and print communications •Created paid search campaigns in Facebook, Twitter and Instagram Ads, that align with new growth plans. •Researched and reported new growth plans on multiple social platforms. • Assisted with the production of photo, video, or audio content for different ongoing social marketing efforts. • Continual research on the latest digital marketing trends.","duration":"Aug 2016 Nov 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2020","start_date":"Aug 2016","subtitle":"The Chalmers Center at Covenant College","title":"Communications Designer"}],"url":"https://www.linkedin.com/company/chalmers-center"},{"company":"UnifEd","company_id":"unif-ed","location":"","positions":[{"description":"UnifiEd is a community-led movement of parents, teachers, and friends of public schools, united around a shared goal: that every student in Chattanooga will have the opportunity to graduate prepared for a brilliant future. My role as a designer was managing the website and generating creative marketing for events, social media, email marketing, and print. During my internship, I worked on a large project called \\"The Public School Guide\\" which provides students, parents, teachers, and community members with information about each public school in Hamilton County.","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"UnifEd","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/unif-ed"},{"company":"Aramark Refreshment Services","company_id":"aramark-refreshment-services","location":"","positions":[{"description":"Generating branding material such as brochures, banners, and flyers for all of Aramark\'s food services at the University of Tennesee at Chattanooga. Generating branding material such as brochures, banners, and flyers for all of Aramark\'s food services at the University of Tennesee at Chattanooga.","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"Aramark Refreshment Services","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/aramark-refreshment-services"},{"company":"Lodge Manufacturing","company_id":"lodge-manufacturing","location":"South Pittsburg TN","positions":[{"description":"From patio pioneers to America’s backwoods, people all over are discovering the joys of outdoor cooking. Camp Dutch Oven Cooking 101 teaches any camp chef how to master the perfect recipes of Lodge Camp oven cooking.I worked with the Lodge Creative team to redesign the manual with brand new illustrations, step-by-step instructions on how become a master outdoor cook. From patio pioneers to America’s backwoods, people all over are discovering the joys of outdoor cooking. Camp Dutch Oven Cooking 101 teaches any camp chef how to master the perfect recipes of Lodge Camp oven cooking.I worked with the Lodge Creative team to redesign the manual with brand new illustrations, step-by-step instructions on how become a master outdoor cook.","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"Lodge Manufacturing","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/lodge-manufacturing"}]', '["Katherine \\"Klassy\\" Goldberg “I had the pleasure of working with Laura for several months during her freelance gig at Indiegogo as a brand designer. In our marketing team, she executed on of all our content marketing and social media creatives. She\'s incredibly talented, resourceful, easy to work with, and proactive. We had numerous, ongoing projects that went through different versions and stakeholders even outside our team. She met all tight deadlines, constantly listened to feedback, and produced high-quality, consumer-ready work and illustration (her specialty) that met all of our content goals. Between her skill set, experience, and positive, can-do attitude, she is an asset to any team!”","Adam DuGuay “I had the privilege of leading Laura for 3 years at the Chalmers Center. During that time I was consistently impressed with her empathy for our customers, her genuine desire to help her coworkers be successful, and her ability and desire to learn new skills from audio production, video, user testing and even social media management. She was also instrumental in evolving Chalmers branding to keep pace with changing design trends to insure Chalmers brand evolved to match. Additionally I saw Laura grow significantly in the development of soft skills that are key to successful navigating any organizational culture including, but not limited to, conflict resolution with superiors. Laura\'s character, empathy and ability/willingness to learn makes her a valuable asset to any team with a strong customer focus and startup mentality.”"]']### Assistant: The agent's job is to appraise and sell residential real estate in the Metro Denver market, and today, the agent is reaching out to the user, who is a multidisciplinary designer, to discuss potential investment opportunities in the local real estate market.
### Human: Agent: ['Allison Shuttleworth', 'I have 25 years of experience in nursing with a concentration in Emergency nursing and staff development. I specialize in the recruitment, on-boarding and development of nursing staff for emergency departments. I assist organizations in developing outcome-based educational programs to improve nursing care at the bedside. Graduates of my nurse residency and new graduate programs are more likely to obtain Board Certification within the first two years of employment and have a higher rate of retention than employees who have not engaged in a similar program. I am the author of the Code Crispy blog and lecture across the US and Mexico on issues that impact acute care nurses.', 'Owner - ExpeditionED \| Nurse Educator \| Consultant \| Speaker', 'ExpeditionED', '[{"company":"ExpeditionED","company_id":null,"location":"","positions":[{"description":"ExpeditionED is a company founded and owned by Allison Shuttleworth, MSN, RN, CEN and partners. ExpeditionED specializes in providing innovative educational experiences and expert consulting services to help build more competent, resilient nursing teams for emergency departments across the U.S. www.expedition-ed.com ExpeditionED is a company founded and owned by Allison Shuttleworth, MSN, RN, CEN and partners. ExpeditionED specializes in providing innovative educational experiences and expert consulting services to help build more competent, resilient nursing teams for emergency departments across the U.S. www.expedition-ed.com","duration":"May 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"May 2017","subtitle":"ExpeditionED","title":"Owner - ExpeditionED"}],"url":""}]', '["LinkedIn User “I have had the opportunity to work with Allison in the hospital setting for many years and was able to see, first hand, her many talents. Her effervescent personality allows her to establish relationships with multiple service lines. She handled the most difficult patients with humor and kindness. Allison has never met a stranger and she has an easy way of making everyone feel comfortable and important. Her energy is exhausting! She takes on multiple tasks and makes them seem effortless. When Allison said she was going to do something, you always knew it would get done. As a nurse, she was very customer focused. The needs of her patient came first - both clinically and socially. As an educator, I have observed her engage a group of staff members in a way that was educational, fun and creative. I would highly recommend Allison’s programs. You will learn a lot and have a great time doing it!”","Theresa Edison MSN CEN “It’s rare that you come across a dedicated Clinical Nurse Educator like Allison. I hired her to build a grass-roots new graduate program for my emergency department. The program was a resounding success. Within two years of completion of the program, 80% of participants had achieved CEN board certification, far exceeding the national average . Allison expertly filled the role of educator for my emergency department\'s staff for four years. She successfully coordinated multiple educational activities essential for patient safety and staff development. Her approach to education is creative, making the content fun and easy to understand. As a team member or leader, Allison earns my highest recommendation.”"]'] User: ['Elaine Williams', 'I feel honored to have climbed the ladder of success in nursing! I began my career as a LPN and have achieved my dream of leading a team of awesome professionals! I truly believe if we support and praise our team they will rise to the top and provide the quality care that makes the lives of our residents the best it can be! Hardwork, perseverance and a can do attitude are keys to success.', 'Director Of Health Services at PruittHealth', 'PruittHealth', '[{"company":"PruittHealth","company_id":"pruitthealth","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"PruittHealth","title":"Director Of Health Services"}],"url":"https://www.linkedin.com/company/pruitthealth"},{"company":"Presyterian Village Athens","company_id":null,"location":"Georgia","positions":[{"description":"","duration":"Mar 2021 Sep 2021 7 months","duration_short":"7 months","end_date":"Sep 2021","start_date":"Mar 2021","subtitle":"Presyterian Village Athens","title":"Director Of Clinical Services"}],"url":""},{"company":"University Rehabilitation","company_id":null,"location":"Georgia","positions":[{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"University Rehabilitation","title":"Director of Nursing"}],"url":""},{"company":"Sadie G Mays Rehab Center","company_id":null,"location":"Atlanta, Georgia","positions":[{"description":"","duration":"Oct 2019 Dec 2019 3 months","duration_short":"3 months","end_date":"Dec 2019","start_date":"Oct 2019","subtitle":"Sadie G Mays Rehab Center","title":"Director of Health Services"}],"url":""},{"company":"Norwegian Christian Home&health care","company_id":null,"location":"Brooklyn,NY","positions":[{"description":"","duration":"Mar 2016 Oct 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2019","start_date":"Mar 2016","subtitle":"Norwegian Christian Home&health care","title":"Director of Nursing"}],"url":""},{"company":"S/S Joachim & Anne Nursing & Rehab Ctr","company_id":null,"location":"","positions":[{"description":"","duration":"May 2014 Mar 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2016","start_date":"May 2014","subtitle":"S/S Joachim & Anne Nursing & Rehab Ctr","title":"Director of Nursing Services"}],"url":""},{"company":"Bensonhurst Center","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 May 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2014","start_date":"Feb 2012","subtitle":"Bensonhurst Center","title":"Director Of Nursing"}],"url":""},{"company":"BUMCH","company_id":null,"location":"","positions":[{"description":"Small SNF where care comes 1st. Small SNF where care comes 1st.","duration":"2010 Feb 2012 2 years","duration_short":"2 years","end_date":"Feb 2012","start_date":"2010","subtitle":"BUMCH","title":"DON"}],"url":""},{"company":"St.Joachim&Anne Nursing&Rehab Center","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 May 2010 9 years 5 months","duration_short":"9 years 5 months","end_date":"May 2010","start_date":"Jan 2001","subtitle":"St.Joachim&Anne Nursing&Rehab Center","title":"ADON"}],"url":""},{"company":"Rutland Nursing Home","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1999 Feb 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2001","start_date":"Dec 1999","subtitle":"Rutland Nursing Home","title":"Clinical Nurse Manager"}],"url":""},{"company":"NYMH","company_id":null,"location":"","positions":[{"description":"","duration":"1980 1985 5 years","duration_short":"5 years","end_date":"1985","start_date":"1980","subtitle":"NYMH","title":"LPN"}],"url":""}]', '["petruta costescu “I had the pleasure of working with Elaine Williams from 1995 since she was my first mentor in this wonderful world of Nursing homes. She is a great leader, knowledgeable educator with strong skills and ethical values, hard working and the best problem solving individual. It is a really honor knowing and working with Elaine”","valerie hamilton “She would be an asset to your company!!!!!!!! ”"]']### Assistant: The agent's job is to provide expert consulting services and educational experiences to build competent nursing teams for emergency departments, while the user is reaching out to the agent because they need assistance in developing outcome-based educational programs to improve the quality of care provided by their nursing staff in a healthcare facility.
### Human: Agent: ['Jeff Jones', 'Specialties: Injection molding, product development, project management, sheet metal design, 3D modeling expertise, ability to manage domestic and overseas suppliers/vendors.', 'Senior Mechanical Engineer at Control4', 'Control4', '[{"company":"Control4","company_id":"control4","industry":"Computers and Electronics Manufacturing","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"May 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"Control4","title":"Senior Mechanical Engineer"}],"url":"https://www.linkedin.com/company/control4"},{"company":"Vivint","company_id":null,"location":"Thanksgiving Park","positions":[{"description":"Accomplishments as part of a multi-disciplinary team at Vivint.-- Mechanical design and manufacturing integration of primary panels for the Vivint Smart Home system-- Mechanical design of the new PING IP camera-- Thermal analysis of products using Flow Simulation and empirical methods-- Setup and maintain SolidWorks and PDM software for engineers Accomplishments as part of a multi-disciplinary team at Vivint.-- Mechanical design and manufacturing integration of primary panels for the Vivint Smart Home system-- Mechanical design of the new PING IP camera-- Thermal analysis of products using Flow Simulation and empirical methods-- Setup and maintain SolidWorks and PDM software for engineers","duration":"Jan 2013 May 2019 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2019","start_date":"Jan 2013","subtitle":"Vivint","title":"Senior Mechanical Engineer"}],"url":""},{"company":"Torion Technologies","company_id":"torion-technologies","location":null,"positions":[{"description":"Responsible for an engineering team consisting of software, electrical and mechanical engineers. Our group is primarily engaged in the design and development of a man portable chemical identification instrument utilizing GC-MS technology as well as related accessory products.","duration":"2010 Jan 2013 3 years","duration_short":"3 years","end_date":"Jan 2013","start_date":"2010","subtitle":"Torion Technologies","title":"Product Development Manager"},{"description":"-- Supervised 2 mechanical engineers and coordinated resources on several major projects.-- Project manager for a major co-development project with a large instrumentation company.-- Designed a complete self contained portable GC-MS for identifying chemical agents and other hazardous chemicals-- Designed a single hand operated sampling syringe-- Redesigned a sealed proportional x-ray counter for Moxtek as part of our company\'s engineering services.-- Assist graduate students with mechanical engineering solutions for their projects as part of our on-going relationship with BYU.","duration":"2003 Sep 2010 7 years","duration_short":"7 years","end_date":"Sep 2010","start_date":"2003","subtitle":"Torion Technologies","title":"Mechanical Engineering Manager"}],"url":"https://www.linkedin.com/company/torion-technologies"},{"company":"MOXTEK","company_id":"moxtek","location":"","positions":[{"description":"Designed new pumping station used to manufacture/seal x-ray detectors along with working on the software in Visual Basic that controlled its operation. Designed new pumping station used to manufacture/seal x-ray detectors along with working on the software in Visual Basic that controlled its operation.","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"MOXTEK","title":"Manufacturing/Mechanical Engineer"}],"url":"https://www.linkedin.com/company/moxtek"},{"company":"3Com","company_id":"3com","location":"","positions":[{"description":"-- Designed 2 extendable antenna products (802.11 and Bluetooth) within the PC card form factor. -- Generated multiple patents for IP portfolio of the company. -- Managed domestic and overseas tooling vendors. Identified and implemented design improvements to reduced tooling and material costs by more than 45%. -- Generated complete design and documentation for the aforementioned products. -- Designed 2 extendable antenna products (802.11 and Bluetooth) within the PC card form factor. -- Generated multiple patents for IP portfolio of the company. -- Managed domestic and overseas tooling vendors. Identified and implemented design improvements to reduced tooling and material costs by more than 45%. -- Generated complete design and documentation for the aforementioned products.","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"3Com","title":"Senior Mechanical Engineer"}],"url":"https://www.linkedin.com/company/3com"},{"company":"Larson-Davis","company_id":null,"location":"","positions":[{"description":"-- Designed and documented a $150K benchtop mass spectrometer-- Improved the manufacturability and reliability of a gas blending and calibration system.-- Managed the mechanical engineering efforts of 3 employees for the Sensar division.-- Published in the September 1998 edition of \\"Pipeline and Gas\\" for an application we were working on to determine oil interfaces within a pipeline. -- Designed and documented a $150K benchtop mass spectrometer-- Improved the manufacturability and reliability of a gas blending and calibration system.-- Managed the mechanical engineering efforts of 3 employees for the Sensar division.-- Published in the September 1998 edition of \\"Pipeline and Gas\\" for an application we were working on to determine oil interfaces within a pipeline.","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Larson-Davis","title":"Mechanical Engineering Manager"}],"url":""}]', '["Jose Arno “I have worked with Jeff during a cross-company joined GC/MS development project. Jeff was the mechanical engineer core team member and project manager. I found Jeff a pleasure to work with always upfront with issues, prepared, and willing to pursue a win-win situation. On the technical front, Jeff is a creative and pragmatic engineer. We ended up incorporating many of his concepts and ideas to improve the performance of the instrument.”","Stephen (Steve) Lammert, Ph.D “Jeff has consistently demonstrated an ability to create innovative solutions to tough engineering problems he has faced - often in new fields. Transitioning from his early experience in the electronics industry, he now regularly comes up with novel approaches to problems in the field analytical chemistry arena where complex ion physics, precision machining, and miniature assembly procedures conspire to create seemingly unsurmountable challenges.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to manage domestic and overseas suppliers/vendors, and today the agent is reaching out to the user because they need to discuss a potential collaboration on a new product development project.
### Human: Agent: ['Ken Carpenter', "Carpenter Hospitality Services provides professional recruitment services of managers, directors and executives in the hospitality industry, serving hotels, resorts, restaurants and hospitality management companies. Drawing from industry experience since 1992 and recruiting experience since 2006, CHS is an essential link for it's clients to top talent within the hospitality industry.", 'Executive Recruiter: Hospitality Industry', 'Jubilee REACH', '[{"company":"Jubilee REACH","company_id":"jubilee-reach","industry":"Non-profit Organizations","location":"Bellevue, WA","positions":[{"description":"Jubilee Service DayWorship in the Park Jubilee Service DayWorship in the Park","duration":"Nov 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Nov 2013","subtitle":"Jubilee REACH","title":"Event Planner"}],"url":"https://www.linkedin.com/company/jubilee-reach"},{"company":"Carpenter Hospitality Services","company_id":null,"location":"Bellevue, WA","positions":[{"description":"ken@carpenterhospitality.com • 425-818-4106 • www.carpenterhospitality.com ken@carpenterhospitality.com • 425-818-4106 • www.carpenterhospitality.com","duration":"Nov 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Nov 2008","subtitle":"Carpenter Hospitality Services","title":"President: Executive Recruiter"}],"url":""},{"company":"Independent Contractor","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"Oct 2005 Nov 2013 8 years 2 months","duration_short":"8 years 2 months","end_date":"Nov 2013","start_date":"Oct 2005","subtitle":"Independent Contractor","title":"Event Planner"}],"url":""},{"company":"Moran & Associates","company_id":"moran-&-associates","location":"Greater Seattle Area","positions":[{"description":"","duration":"Mar 2006 Nov 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2008","start_date":"Mar 2006","subtitle":"Moran & Associates","title":"Hospitality Industry Recruiter"}],"url":"https://www.linkedin.com/company/moran-&-associates"},{"company":"Radisson Hotel Seattle","company_id":"radisson-hotel-seattle","location":"Greater Seattle Area","positions":[{"description":"","duration":"Jan 2002 Feb 2006 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2006","start_date":"Jan 2002","subtitle":"Radisson Hotel Seattle","title":"Director, Sales & Revenue Management"}],"url":"https://www.linkedin.com/company/radisson-hotel-seattle"},{"company":"Hilton Seattle Airport & Conference Center","company_id":"memphis-airport-hotel-&-conference-center","location":"Greater Seattle Area","positions":[{"description":"","duration":"Feb 2001 Dec 2001 11 months","duration_short":"11 months","end_date":"Dec 2001","start_date":"Feb 2001","subtitle":"Hilton Seattle Airport & Conference Center","title":"Director, Sales & Marketing"}],"url":"https://www.linkedin.com/company/memphis-airport-hotel-&-conference-center"},{"company":"Marriott Hotel Seattle & Seattle Cluster","company_id":"marriott-international","location":"Greater Seattle Area","positions":[{"description":"","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"Marriott Hotel Seattle & Seattle Cluster","title":"Director, Sales"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"Marriott Hotel Seattle Airport","company_id":null,"location":null,"positions":[{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Marriott Hotel Seattle Airport","title":"Sales Manager"},{"description":"","duration":"1994 1996 2 years","duration_short":"2 years","end_date":"1996","start_date":"1994","subtitle":"Marriott Hotel Seattle Airport","title":"F&B Manager"}],"url":""}]', '["Anne Torres “Ken is a trusted business partner, executive recruiter, and overall talent expert. He assisted my organization with finding the best talent during our high growth periods. Ken is thorough, collaborative, and takes the time to truly understand the needs of each and every search. I can always rely on him to provide clear and honest communication to all parties involved, from myself and hiring managers to candidates and industry connections. His integrity, work ethic and high quality of work time after time, search after search, is reflective of the high standards he keeps for himself and his clients. I’d highly recommend him for any project that requires the very best in talent acquisition.”","Richard Boustead “Ken is the most effective executive placement I have ever had the pleasure to work with. He has successfully recruited excellent Directors of Sales for two projects, which required unique skills, during the past 18 months.”"]'] User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email lowedanisha@yahoo.com ”"]']### Assistant: The agent's job is to provide professional recruitment services in the hospitality industry, and today the user is reaching out to the agent because they need assistance in identifying and hiring suitable candidates for Human Resource positions.
### Human: Agent: ['Guillermo Lopez-Sanchez, M.A.', 'Experienced young professional with a demonstrated history of working and leading teams in the Language industry, Lean Six Sigma Black Belt certified. Skilled in team and project and team management, recruiting, fully bilingual Spanish - English, cultural awareness, leadership, internationalization, localization, contract negotiation, vendor management and efficiency. Master of Arts in International Studies.', 'Program Manager at Boostlingo\|Language Access and Technology\|Lean Six Sigma Black Belt\|English\|Spanish', 'Boostlingo', '[{"company":"Boostlingo","company_id":"boostlingo","industry":"IT Services and IT Consulting","location":"Austin, Texas, United States","positions":[{"description":"","duration":"Nov 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Boostlingo","title":"Program Manager - Language Access"}],"url":"https://www.linkedin.com/company/boostlingo"},{"company":"SeproTec Multilingual Solutions","company_id":"seprotec-multilingual-solutions","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"Apr 2021 Nov 2021 8 months","duration_short":"8 months","end_date":"Nov 2021","start_date":"Apr 2021","subtitle":"SeproTec Multilingual Solutions","title":"Senior US Interpreting Manager"}],"url":"https://www.linkedin.com/company/seprotec-multilingual-solutions"},{"company":"United Language Group","company_id":"united-language-group","location":null,"positions":[{"description":"","duration":"Oct 2020 Apr 2021 7 months","duration_short":"7 months","end_date":"Apr 2021","start_date":"Oct 2020","subtitle":"United Language Group","title":"Vendor Manager"},{"description":"","duration":"Feb 2019 Apr 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2021","start_date":"Feb 2019","subtitle":"United Language Group","title":"Recruitment Supervisor"}],"url":"https://www.linkedin.com/company/united-language-group"},{"company":"Worldwide Languages & Communication, LLC","company_id":"worldwide-languages-&-communication-llc","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"Worldwide Languages & Communication, LLC","title":"Assistant Director Of Business Development"}],"url":"https://www.linkedin.com/company/worldwide-languages-&-communication-llc"},{"company":"Texas State University","company_id":"texas-state-university","location":"","positions":[{"description":"","duration":"Aug 2017 May 2018 10 months","duration_short":"10 months","end_date":"May 2018","start_date":"Aug 2017","subtitle":"Texas State University","title":"Graduate Instructional and Administrative Assistant"}],"url":"https://www.linkedin.com/company/texas-state-university"},{"company":"Universidad de Salamanca","company_id":"universidad-de-salamanca","location":"","positions":[{"description":"","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"Universidad de Salamanca","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/universidad-de-salamanca"}]', '["Diana Falcon “Guillermo is extremely knowledgeable, resourceful and driven. He has been a great leader and mentor. He is constantly looking for ways to improve and maintains a positive attitude. Such a valuable individual! I can’t say enough good things about him. ”","Ignacio Anaya “I had the pleasure of reporting directly to Guillermo while working as a Recruiter at United Language Group. I highly recommend Guillermo for any managerial position as he has strong team management and leadership skills, is emotionally intelligent and supportive, works extremely well under pressure, meets all deadlines with a high success percentage and provides outstanding guidance.”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to manage language access programs, and today the user is reaching out to the agent because they need assistance in developing a multilingual marketing campaign for their retail company.
### Human: Agent: ['Kevin Gerber', 'High tech executive with extensive experience building high growth, services oriented technology companies. #6 INC. 500 Tech Company, #36 & #164 INC 500 USA overall honoree. Domain Expertise: Cloud, Unified Communications, Wireless, LAN, Datacenter Fabric, Servers, Storage, Security.', 'CEO at Packet360 🇺🇸', 'Packet360', '[{"company":"Packet360","company_id":"packet360","industry":"IT Services and IT Consulting","location":"Plano Texas","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Packet360","title":"CEO"}],"url":"https://www.linkedin.com/company/packet360"},{"company":"Packet360","company_id":"packet360","location":"Richmond Virginia","positions":[{"description":"Membership:Cisco Partner Executive Exchange (National)Awards:Cisco Collaboration Partner of the Year - USA NationalCisco Wireless Partner of the Year - USA NationalCisco Security Partner of the Year - USA NationalEMC Partner of the Year - USA EastINC 500 Technology #6INC 500 #36INC 500 #164Certifications:Cisco Gold DVAR PartnerCisco Data Center Unified Computing ATP Cisco MDS Fabric Switching ATPCisco TelePresence ATPCisco Advanced Data Center Networking InfrastructureCisco Advanced Data Center Storage NetworkingCisco Advanced Routing & Switching Cisco Advanced SecurityCisco Advanced Unified CommunicationsVCE vBlock 0 & 1 Authorized & Designated VCE partner for VirginiaEMC Velocity Solution PartnerEMC ASN Implementation PartnerEMC CLARiiON Solutions ASNEMC Content Addressed Storage (Centera) ASNEMC Professional Services Organization subcontractor authorizedEMC MDP Demo Program Partner EMC Network Storage (Celerra) ASNNetAPP PartnerVMWare Enterprise Solution Provider VMWare SRM and View Lighthouse Partner VMWare Business Continuity Specialized VMWare Infrastructure Virtualization SpecializedVMWare Desktop Virtualization Specialized VMWare Professional Services Organization subcontractor authorizedHP Authorized ISS certified reseller HP Blade server elite certifiedIBM Authorized reseller (Systems and Storage)IBM Authorized exclusive SMB Partner (Virginia)Symantec Silver partnerLeibert Gold ParterAPC Silver PartnerLeftHand Networks authorized partner Microsoft authorized resellerBluecoat authorized reseller Tanberg Authorized reseller IPCelerate Gold Partner","duration":"Sep 2001 May 2011 9 years 9 months","duration_short":"9 years 9 months","end_date":"May 2011","start_date":"Sep 2001","subtitle":"Packet360","title":"CEO"}],"url":"https://www.linkedin.com/company/packet360"}]', '["Patrick S. Finn “I have know Kevin Gerber for many years and we have had the opportunity to work together to put real solutions in place for many enterprise and global customers. Kevin always brought his A game and A team. He has a great grasp on both the technical and business side of customer engagements. He is a strong executive and professional that attract quality people to his organization and projects. Kevin is customer focused and delivers on his commitments. The critical quality that makes partnership happen is trust and the skill that enables trust is communication. Kevin demonstrates the quality of trust and the skill of communication with everything he does. I look forward to future opportunities to work with Kevin and his organization again. ”","Doug Bowlds “I had the pleasure of working for Kevin at Packet60, an exciting, state-of-the-art technology solutions firm he created and led. Kevin built that company from his vision of Unified Collaboration and was an early adopter of Cisco\'s UC solutions. Later he saw the value of virtualized data center resources and his company was on the forefront of designing and implementing solutions in that arena, far before his competitors. Likewise he saw the coming of the cloud and was a pioneer in that market. The thing that differentiated Kevin from most leaders I have worked with is that rather than simply demand results of his sales and delivery teams, he worked with them and proactively contributed to their efforts and success. During my time with Kevin our win rate was over 90%. Of course this had a great deal to do with Kevin\'s ability to ensure high customer satisfaction for the solutions his team implemented on behalf of his company. He saw the value of practicing what he preached and we ourselves used the collaborative technologies we sold to our customers. It was due to Kevin\'s vision that we were an exceptionally mobile and agile - and therefore efficient - workforce, both sales and engineering alike. For example, he required that every conference call be a video call to the point where video became expected; became natural. Kevin fully understands the OEM channel partner perspective, the customer perspective, sales management world and the professional services delivery (IT delivery) world. His grasp of understanding these different viewpoints is augmented by his deep knowledge of various technologies which can be used to solve real customer problems. These include unified collaboration, wired and wireless network engineering, information security, data center, cloud, virtualization, and more. Kevin is a highly ethical business person without an overinflated ego who would bring great credit to any organization he serves.”"]'] User: ['David Templin', 'A software engineer with experience in solving complex problems in domains such as payments, public safety, and medical imaging.', 'Senior Software Engineer at Tilled', 'Tilled', '[{"company":"Tilled","company_id":"tilled","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Tilled","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/tilled"},{"company":"Shipt","company_id":"shipt","location":null,"positions":[{"description":"Designed and implemented several multi-region, distributed payment services.","duration":"Jun 2021 Oct 2021 5 months","duration_short":"5 months","end_date":"Oct 2021","start_date":"Jun 2021","subtitle":"Shipt","title":"Staff Engineer"},{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Shipt","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/shipt"},{"company":"Guideway Care","company_id":"guideway-care","location":"Birmingham, Alabama Area","positions":[{"description":"Principal Software Architect at Guideway Care. Principal Software Architect at Guideway Care.","duration":"Mar 2017 Jan 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2019","start_date":"Mar 2017","subtitle":"Guideway Care","title":"Principal Architect"}],"url":"https://www.linkedin.com/company/guideway-care"},{"company":"Emergency CallWorks","company_id":"emergency-callworks","location":"Birmingham, Alabama Area","positions":[{"description":"Software Engineer responsible for implementing complex features related to 9-1-1 call handling and computer-aided dispatch.Designed and implemented a distributed automatic call distribution (ACD) system which delivers 9-1-1 calls to call takers.Developed tools for solving a variety of challenging technical problems, including automated integration tests, thread deadlock detection, race condition detection, automatic recovery of failed database transactions, asynchronous UI data loading, etc.","duration":"Mar 2011 Mar 2017 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2017","start_date":"Mar 2011","subtitle":"Emergency CallWorks","title":"Principal Staff Software Engineer"}],"url":"https://www.linkedin.com/company/emergency-callworks"},{"company":"SuccessEHS","company_id":"successehs","location":"","positions":[{"description":"Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs. Interfaces/interoperability department of SuccessEHS.This position involved designing, developing, and maintaining software which interfaces SuccessEHS\' software products with third party entities.Examples of interoperability include HL7 messages, HL7 V3 CDA documents (CCD/C32/QRDA/etc.), IHE profiles such as XDS, and interfaces with third party medical devices such as spirometers and ECGs.","duration":"Aug 2009 Apr 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2011","start_date":"Aug 2009","subtitle":"SuccessEHS","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/successehs"},{"company":"ComFrame","company_id":"comframe-software","location":"","positions":[{"description":"Software engineering consultant on a variety of projects with customers such as Emageon. Software engineering consultant on a variety of projects with customers such as Emageon.","duration":"May 2007 Aug 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2009","start_date":"May 2007","subtitle":"ComFrame","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/comframe-software"},{"company":"UAB Department of NeuroImaging","company_id":null,"location":"","positions":[{"description":"The department of NeuroImaging at the University of Alabama at Birmingham Hospital maintains and develops a PACS (picture archiving and communications system) for medical images known as CIMS (the Clinical Image Management System).My responsibility was to add additional capabilities to CIMS to assist with clinical neurosurgery/neurology.The first project involved incorporating stereotactic frame coordinate calculation capabilities into CIMS for use in neurosurgery.The second project involved research and development of prototypical software for multi-modality medical image registration.","duration":"May 2004 Aug 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2005","start_date":"May 2004","subtitle":"UAB Department of NeuroImaging","title":"Programmer/Researcher"}],"url":""}]', '["Mark Thomas “David is an extremely intelligent, thorough, and efficient software engineer. His attention to details and thorough testing lead to high quality code. I\'m privileged to work alongside David and I would highly recommend him for any software engineering position.”","Jeff Mitchell “David is an excellent example of someone who is both willing to take control of technical challenge but at the same time listen to stakeholders and adjust his approach accordingly. I routinely gave David assignments where he had to research new technologies such as Spring MVC and implement different programming paradigms such as JPA, and I was always impressed with his ability to produce working prototypes quickly with adequate analysis of pro\'s and cons of the approach.”"]']### Assistant: The agent's job is to provide IT consulting services, and today the user is reaching out to the agent because they need assistance in implementing a new cloud-based payment system for their financial services company.
### Human: Agent: ['Cathy Bryant', 'Innovative, results-oriented business professional with extensive executive experience in business development , sales, management, and systems integration. Innovative leader; develops tactical and strategic sales and business plans for achieving budgeted goals and objectives. Dynamic manager; oversees the development and execution of marketing programs and business development initiatives. Provides direction and leadership for the sales/business development organization in new account development, and the capture of key sales opportunities. Provides technical direction in the bidding process for government contracts. Builds relationships and leads the delivery of a consultation process with clients in line with future strategies, inspiring a shared vision and support for the achievement of goals. Specialties: Leadership - Sales/Stragegic Business Development - Strategic Alliance & Planning - Capture of Government Opportunities - Program Management - Industry/Market Sales - Team Management - Technical Support - Process/Procedures - Strategic Solutions - Engagement/Risk Management', 'Retired', 'HP Enterprise Services', '[{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"Responsible for the development of relationships and sales to the U.S. Postal Service. Matrix manage/team with HP business unit sales specialists to close business in the areas of servers, storage, software, network equipment, data analytics, managed print services, personal computing, mobility, and professional services. Responsible for the development of relationships and sales to the U.S. Postal Service. Matrix manage/team with HP business unit sales specialists to close business in the areas of servers, storage, software, network equipment, data analytics, managed print services, personal computing, mobility, and professional services.","duration":"Aug 2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Aug 2011","subtitle":"HP Enterprise Services","title":"Enterprise Account Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Avaya Government Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2009 Jul 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2011","start_date":"Dec 2009","subtitle":"Avaya Government Solutions","title":"Sales"}],"url":""},{"company":"Hughes Network Systems","company_id":"hughesconnects","location":"","positions":[{"description":"","duration":"Jan 2009 Dec 2009 1 year","duration_short":"1 year","end_date":"Dec 2009","start_date":"Jan 2009","subtitle":"Hughes Network Systems","title":"Sr. Sales Director"}],"url":"https://www.linkedin.com/company/hughesconnects"},{"company":"Sprint","company_id":"sprint","location":null,"positions":[{"description":"Directed sales and business development activities to Sprint\'s Federal clients: the Environmental Protection Agency and the United States Postal Service. Oversaw management and direction of the Federal Business Development group. Forged strategic partnerships with System Integrators and 3rd party providers. Acted as point of contact to Federal Government Industry Associations, such as IAC and GEIA. Supervised 9 Sales and Business Development Mangers.Major Achievements- Vitalized company\'s market with Nortel hardware sales of $3M- Secured Federal contract with GSA Networx worth $600M annually.- Achieved 115% of quota in 2007 and 140% to May 2008.- Sharpended service delivery, doubling the USPS PBX maintenance contract from $4M to $8M, increasing revenue, retaining contract, and enchancing Sprint\'s bidding position for upcoming VOIP RFP.- Led USPS Contractors to increased wireless sales, including GPS and payroll solutions, resulting in $1M in incremental revenue.","duration":"Mar 2007 May 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2008","start_date":"Mar 2007","subtitle":"Sprint","title":"Sales Director, Federal Government"},{"description":"Governed strategic account and capture management for new business in the North Region - Mid Atlantic Area for Federal/State and Local Government, Healthcare, Education, and Utilities. $150M Business Unit. Drove business acquistion, supervising 8 Public Sector Account Managers, and sales matrix across all channels including direct & indirect sales, value added resellers, and retail.Major Achievements- Negotiated large renewal contract with Virginia Tech for Internet backbone services, maintaining $2.5M in annual revenue- Closed contract with University of Maryland Eastern Shore for new wireless application, providing $500K incremental revenue.- Top performing area in region in 2006, reaching 115% of target objectives.","duration":"Sep 2005 Mar 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2007","start_date":"Sep 2005","subtitle":"Sprint","title":"Sales Director - Public Sector"},{"description":"Spearheaded business development, strategic partnering, capture of large government opportuntities and complex contract negotiations for federal and state government contracts. Afforded 24 Sales, Business Development, and Program Account Managers exceptional management direction. Cooperated wtih legislative, operational, and marketing resources, ensuring maximized sales advantages and Sprint presence.Major Achievements- Collaborated direction with Systems Integrators, strategizing comprehensive customer solutions and cost effective delivery.- Facilitied capture efforts for RFPs such as TCE, UCC, US Visit, and Networx.- Created and lead $150M State and Goverenment Sales Force in 2003, growing revenue 41%, and wireless sales by 69% by end of 2004.- Furnished disciplined program delivery for the GSA FTS2001 Program Management Office.","duration":"Apr 2003 Sep 2005 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2005","start_date":"Apr 2003","subtitle":"Sprint","title":"Sales Director - State Government and Business Development"},{"description":"Empowered the direction, maintenance and growth for a $250M Business Unit representing half of the Civilian Government Agencies, including DOJ, USPS, HUD, US Courts, GSA, DOL, GSA, SSA, HHS, and State Department. Managed 40 Government Account Managers and Engineers, marketing voice and network data designs.Major Accomplishments- Awarded the Department of Justice ATM Network to include leased routers and managed network services worth $80M annually.- Won the $5M a year Department of Justice Hosting Services.- Captured the State Department\'s International Connections business worth $5M annually. - Won U.S. Courts Managed Frame Relay Network worth $20M annually.-","duration":"Feb 1998 Apr 2003 5 years 3 months","duration_short":"5 years 3 months","end_date":"Apr 2003","start_date":"Feb 1998","subtitle":"Sprint","title":"Sales Director - Civilian Agencies"}],"url":"https://www.linkedin.com/company/sprint"}]', '["Denise Russell Fleming “Cathy is extremely knowledgeable of the Federal arena and is a tenatious salesperson. She is focused on developing a strong understanding of her customer\'s business and aligning resources to support their business needs.”","Jan Gentry “I had the pleasure of working for Cathy when she was the Regional Director of Sales for Civilian Federal Agencies at Sprint. Cathy offered me the opportunity to join Sprint in 2002. She demonstrated her exceptional skills at creating a high-performing sales team and rewarding excellent performance. Cathy\'s leadership skills were recognized by many executives at Sprint as she consistently exceeded her sales goals. She will be an asset to any organization she selects for her next career step.”"]'] User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to develop relationships and sales in the Federal arena, and today, the agent is reaching out to the user, who is a senior staff editor at The New York Times, to discuss potential collaboration on a series of articles highlighting government initiatives and their impact on various industries.
### Human: Agent: ['Dr. Jordan Naod', 'Expertise in enterprise solutions architect for the following use cases: 1) Expertise in innovating custom Artificial Intelligence and automation systems for enterprise transformation to improve efficiency in operation & production, protect enterprise data & systems and to fulfill enterprise industry standards & compliances.2) Providing strategic and tactical solutions for Hybrid Environments’ Infrastructures transition (HP, EMC & NatApp storages & networks), AWS Cloud Security strategies, M&A infrastructures’ transition (Shared Services, Data, ERP from On-premise to the AWS Cloud environments, Consolidation & Decentralization of Data Centers) for numerous industries over 55 global and regional transitions projects across North America (NA), Latin American Countries (LAC), Europe Middle East & Africa (EMEA) and Asia Pacific & Australia (APAC) regions. 3) Providing enterprise strategies & designs for hybrid cloud security implementation: RBAC, AD, ADFS, SSO, IAM, SAML IdP, SiteMinder, AD integration & Migration, Infrastructure Security and incident management for over 25 successful global and regional’s Hybrid Security Solutions of Highly Secured Environments are protected from external security threats (intrusions, Denial of Services (DOD) & Distributed Denial of Services (DDOS) & Malicious Attacks) etc.4) Proficient in designing migration methods and strategies to ensure successful integration of On-premise infrastructures (SAN/NAS, HP EVA, 3PAR, EMC Symmetrix, Vmax & NatApp storages, network, data & security) with AWS Cloud technologies: Direct Connect, Site-to-Site VPN, VPC, Storage Gateways, EBS, EFS, S3, EC2, DMS, RDS (Aurora, SQL/PostgresSQL, DynamoDB), RBAC, AD, ADFS, SSO, IAM Roles, SAML, IdP) to establish a highly secured hybrid environments.5) Proficiency in designing Micro-Chips, applied computation physics, custom artificial intelligence, automation systems, research methods and statistical formulas', 'PhD \| M.S. \| M.A. \| Author \| Consultant, Researcher & Lecturer: Computer Science, Computation Physics, Artificial Intelligence & Hybrid Cloud', 'Capgemini', '[{"company":"Capgemini","company_id":"capgemini","industry":"Information Technology and Services","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Capgemini","title":"Enterprise Solutions Architect & Innovations"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"AIG","company_id":"aig","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jan 2014 Mar 2018 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2018","start_date":"Jan 2014","subtitle":"AIG","title":"Enterprise Solutions, Transformation & Innovations"}],"url":"https://www.linkedin.com/company/aig"},{"company":"New York City Department of Investigation","company_id":"department-of-investigation","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2008 Nov 2013 5 years 3 months","duration_short":"5 years 3 months","end_date":"Nov 2013","start_date":"Sep 2008","subtitle":"New York City Department of Investigation","title":"Enterprise Infrastructures Architect & Engineer"}],"url":"https://www.linkedin.com/company/department-of-investigation"},{"company":"Fannie Mae","company_id":"fannie-mae-corporation_19722","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Oct 2007 Aug 2008 11 months","duration_short":"11 months","end_date":"Aug 2008","start_date":"Oct 2007","subtitle":"Fannie Mae","title":"Enterprise Solutions Architect"}],"url":"https://www.linkedin.com/company/fannie-mae-corporation_19722"},{"company":"Systems Integration Development (SID)","company_id":"systems-integration-and-development-inc-sid-","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2007 Oct 2007 9 months","duration_short":"9 months","end_date":"Oct 2007","start_date":"Feb 2007","subtitle":"Systems Integration Development (SID)","title":"Dir. Enterprise Solutions Architect - Infrastructure, Data & ERP Integration"}],"url":"https://www.linkedin.com/company/systems-integration-and-development-inc-sid-"},{"company":"DXC Technology","company_id":"dxctechnology","location":"Kingdom of Saudi Arabia (KSA)","positions":[{"description":"","duration":"Feb 2005 Jan 2007 2 years","duration_short":"2 years","end_date":"Jan 2007","start_date":"Feb 2005","subtitle":"DXC Technology","title":"QA Manager: ERP Systems Integrations & Data Center Infrastructure Implementation"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"GEICO","company_id":"geico","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"GEICO","title":"Sr. Consultant: CMMI Implementation"}],"url":"https://www.linkedin.com/company/geico"},{"company":"American University","company_id":"american-university","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 1998 Dec 2003 5 years 4 months","duration_short":"5 years 4 months","end_date":"Dec 2003","start_date":"Sep 1998","subtitle":"American University","title":"Lecturer and Researcher"}],"url":"https://www.linkedin.com/company/american-university"},{"company":"Realeum","company_id":"realeum","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2001 Feb 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2002","start_date":"Feb 2001","subtitle":"Realeum","title":"Sr. Systems Architect: Systems Integration & CMM Implementation"}],"url":"https://www.linkedin.com/company/realeum"},{"company":"comScore, Inc.","company_id":"comscore","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Jul 2000 Mar 2001 9 months","duration_short":"9 months","end_date":"Mar 2001","start_date":"Jul 2000","subtitle":"comScore, Inc.","title":"Sr. SI Architect"}],"url":"https://www.linkedin.com/company/comscore"}]', '["AL Khalidiy Financial services “prof. Jordan providing expert advice and assistance to upper level management of firms in the areas pertaining to strategic planning and business processes, business programs, projects and supporting services.”","Abraham Rivera, CFCE, CFE, CISM, DFCP “Professor Jordan Naod reported to me as a Senior Consultant assigned to the roles of a QA Manager and a Senior Solutions Architect for the infrastructure and the application systems integration projects. He was an exceptional resource who effortlessly implemented infrastructure and application life cycle practices. His expertise in Storage Area Networks and ancillary certifications provided the foundation necessary to design and improve the primary and backup data centers. His day-to-day QA efforts included the assurance that the application, testing, development and production environments adhered to specifications and to acceptable service level agreements. Professor Naod implemented ITIL best practices within the defect tracking and BMC FootPrints systems. He fostered professional relationships within his team, internal clients, external stakeholders and with other project teams. I emphatically recommend Professor Naod to any organization that requires professionalism, integrity and a myriad set of skills.”"]'] User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']### Assistant: The agent's job is to provide enterprise solutions architecture and innovations, and today, the agent is reaching out to the user because they need to discuss IT service management strategies and assess the possibility of collaboration.
### Human: Agent: ['Walker Ladd', "Previously a professional modern dancer with both a BA and MFA in dance from UCLA, Walker returned to school to receive an MA in clinical psychology from Antioch University Seattle. Following the traumatic childbirth and subsequent postpartum depression of her son in 2000, Walker dedicated herself to maternal mental health advocacy and research literacy, working as a certified birth doula (CD, DONA), and serving as the perinatal mental health editor for Lamaze International's Science and Sensibility, before returning to school to receive her Ph.D. in psychology from the Institute of Transpersonal Psychology. Since her doctorate in 2014, Dr. Ladd has taught research methods and mentored doctoral students through the dissertation process while conducting her own research on perinatal mood and anxiety disorders. Working across multiple qualitative methodologies, Walker seeks a deeper understanding of the subjective experience of mood and anxiety disorders for birthing people. Her book, Transformed by postpartum depression: Women's stories of trauma and growth (Praeclarus, 2020), was based on her grounded theory study of the traumatic and nature of untreated perinatal mood and anxiety disorders, and subsequent posttraumatic growth for 25 birthing people. Additionally, she has conducted research on the stigma of mental illness for new mothers with bipolar disorder (Ladd, 2018), the meaning of postpartum depression for women in later life (Ladd, 2021), and the lived experience of postpartum anxiety during COVID-19 (Ladd & De Decker, 2021 in press). She recently received a TCS Saybrook Globe Grant to create a micro-credential with colleagues from two TCS Affiliates, Pacific Oaks and the Cornerstone Institute in South Africa. The four-week self-paced micro-credential Maternal Mental Health: Community Awareness and Global Advocacy launches May 2022. Walker is a member of the editorial board for the peer-reviewed journal, The Qualitative Report (TQR). She is a member of the International Society for Traumatic Stress Studies (ISTSS), the Society for Qualitative Inquiry in Psychology (SQIP), the International Expressive Arts Therapy Association (IEATA), and the Marce International Society for Perinatal Mental Health. Walker served as the founding President of PATTCh (Prevention and Treatment of Traumatic Childbirth) with Penny Simkin, and the President's Advisory Council for DONA (Doulas of North America). Most recently, Walker has moved her passion into the expressive arts. View some of her work at https://10-centimeters.com.", 'Researcher. Educator. Maternal Mental Health Advocate. Author. Artist.', 'Saybrook University', '[{"company":"Saybrook University","company_id":"saybrook-university","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Saybrook University","title":"Faculty, Department of Research"}],"url":"https://www.linkedin.com/company/saybrook-university"}]', '["Drake Spaeth, PsyD “Dr. Ladd is a terrific colleague, from whom I have learned an astonishing amount and for whom I have the deepest respect. Dr. Ladd is conscientious, authentic, committed to and passionate about student excellence and rigor in research and scholarship, somehow balancing perfectly the scientist and the creative artist in all professional endeavors. ”","Terri Goslin-Jones, Ph.D. “Dr. Walker Ladd is an exceptional researcher and graduate school faculty member. I have served with Walker on doctoral committees and one of the recent committees she chaired received a dissertation of the year award. I have also attended her professional presentations at International Conference(s) and listened to her interviews on podcasts. Walker\'s presentations combine her strong communication skills, her research skills, and her artistic ability. Walker’s commitment to life-long learning advances intellectual growth and develops creative expression.”"]'] User: ['Jennifer Hall', 'Starting a New Chapter with TechSource Inc. Sr. Test Engineer - Contractor at AFNWC. Current TS/SCI.', 'Sr. Test Engineer with TechSource, Inc at Air Force Nuclear Weapons Center', 'TechSource, Inc', '[{"company":"TechSource, Inc","company_id":"techsource-inc","industry":"Environmental Services","location":"United States","positions":[{"description":"AMAC TEST ENGINEER.","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"TechSource, Inc","title":"Sr. Test Engineer"}],"url":"https://www.linkedin.com/company/techsource-inc"},{"company":"United States Air Force","company_id":"united-states-air-force","location":"Kirtland Afb, New Mexico","positions":[{"description":"Phase Inspections on an Air Force aircraft with an active TS/SCI clearance. CV22 maintenance innovation lead. Lead for multiple innovation projects in the CV-22 program.","duration":"Sep 2017 Mar 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2021","start_date":"Sep 2017","subtitle":"United States Air Force","title":"Aircraft Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/united-states-air-force"},{"company":"Baker\'s Aeronautical School","company_id":null,"location":"Lebanon, Tn","positions":[{"description":"Baker\'s Aeronautical School does prep courses and testing on site. Excellent Instructors. Used IA cert for aviation maintenance for over 3 years. Moved to NM and didn\'t have access to civilian aircraft to keep my cert current.","duration":"Oct 2015 Mar 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2019","start_date":"Oct 2015","subtitle":"Baker\'s Aeronautical School","title":"FAA Inspector Authorization Certification"}],"url":""},{"company":"ACLC - Aviation Center Logistics Command","company_id":null,"location":"Hanchey AHP, Fort Rucker, AL","positions":[{"description":"At Aviation Center Logistics Command (ACLC) conducts all quality assurance matters in aviation/ground maintenance related policies. Implements a quality assurance surveillance program to ensure the quality of the contract aircraft maintenance procedures and government owned contractor operated equipment and facilities are sustained. Performs quality assurance inspections of standard and inspections on standard Army rotary wing aircraft to ensure contractor’s processes, repairs and maintenance of rotary wing aircraft systems are in accordance with contract and regulatory specifications. Examines total aircraft and equipment items, components and accessories for acceptability and suitability of repairs, replacements, modification, installation, applications and operations. Performs technical inspections of assemblies and components of aircraft to assure propriety of overhaul, repair, maintenance, compatibility and adequacy of function. Observe shop repairs, operational tests and inspection functions for approved methods, standards and compliance. Review aircraft operation, maintenance, supply records and reports for occurrences and trends of malfunctions, maintenance and repairs, inefficiencies of supply/repair actions, and adequacy of record keeping. Initiates assurance reports of contractor procedural violations, inadequate maintenance and supply actions, unacceptable work methods, and housekeeping infractions. Gathers, assembles, and reports information and statistics concerning occurrences and circumstances of specific actions and situations requiring corrections and recommendations for improvements in methods, processes, procedures, and or material to resolve maintenance repair and maintenance procedures. Liaison between the maintenance contractor, external and internal organizations for stage and airfield operations. Facilitates aircraft scheduling between the contractor and government flight operations in accordance with all applicable directives.","duration":"Jan 2016 Sep 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2017","start_date":"Jan 2016","subtitle":"ACLC - Aviation Center Logistics Command","title":"Quality Assurance Specialist (Aircraft) DAWIA LEVEL II CERT."}],"url":""},{"company":"Enterprise State Community College","company_id":"enterprise-state-community-college","location":"Ozark, Alabama","positions":[{"description":"Part Time and/or Substitute Instructor for the Aviation College site in Ozark, Alabama as demand requires. Taught a wide variety of courses including but not limited too: Basic Electricity, Systems, Sheetmetal, Engines (turbine and reciprocating) and other courses.","duration":"Jan 2009 Sep 2017 8 years 9 months","duration_short":"8 years 9 months","end_date":"Sep 2017","start_date":"Jan 2009","subtitle":"Enterprise State Community College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/enterprise-state-community-college"},{"company":"Bell Helicopter","company_id":"bell-flight","location":"Ozark, Alabama","positions":[{"description":"Aircraft models include UH-1 Huey II (PT6-3B), TH-1H (T53-L-703/ -13B), AH-1F (T53-L-703), 407/444 Fire Scout (RR 250-C47), 206/TH-67 (RR 250-C20J), 407GX (250-C47B) & 412EP (PT6T-3DF) in the below descriptions. All regulatory agencies (Bell, FAA, OSHA, AS9100 and DCMA 8210.1 Rev C.) requirements are followed. Computer programs used in all classifications: Share point, Microsoft Office, Adobe Pro, TEDS (Training and Education Development System), Microsoft Lync, Cisco VPN, Cost Point, Concur, RADAR, and other office equipment. Aircraft documentation on commercial records, Army 2408 series, 365 series forms, Air Force 781 series and AWBS 10.0 (thru Rev 010) programs. JOB DUTIES conducted: Quality Control Inspector / Quality Supervisor / FAA Repair Station Chief Inspector / Technical Training Specialist / FOD Coordinator. FAA CHIEF INSPECTOR:Manage all stages of the Repair Station IAW FAA/ Repair Station Manual. Monitor/ coordinate quality support for commercial customization (alterations & modifications) on 407GX and 412EP helicopters. Complete form 337 for the major custom/ modification projects. Monitor/ audit all commercial log book entries for final airworthiness approval. NCR Program on site: reports, trending, charting, council meetings, annual reviews and participated in the company Corrective Action Board (CAB) process. Manage AWBS program for Bell Ozark Weight and Balance. Conduct/ complete weight and balance handbooks/ update files.TRAINING: Monitor, schedule, report, teach and train technical, fundamental and specialty courses to aviation mechanics, sheet-metal, avionics employees and EH&S courses. Use company electronic monitoring/ managing training system. Manage FOD PROGRAM on site.HIGHLIGHT: Managed internal and external teams during Quality Assurance Audits: Bell, DCMA, Air Force, PJR. Recognized as \\"Honorable Mention for Outstanding Performance\\" 2014 annual AOI audit.","duration":"Mar 2013 Jul 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2015","start_date":"Mar 2013","subtitle":"Bell Helicopter","title":"Quality: FAA Repair Station"}],"url":"https://www.linkedin.com/company/bell-flight"},{"company":"Army Fleet Support","company_id":"army-fleet-support","location":"Fort Rucker, Alabama","positions":[{"description":"ENGINE BACK SHOP (4yrs): conduct operations (Rolls Royce 250-C20J) turbine engines back shop and manage production of phase aircraft for the TH-67 (206) project. managed 188 engines, 18 spare turbines, 4 gearboxes, 12 compressors resulting in no items lost/ all serviceable. UNSCHEDULED STRUCTURAL / AVIONICS (12 months), MAINTENANCE SUPERVISOR / MODIFICATION (3 yrs) Unscheduled structural and avionics support in the FAA Repair Station Fleet, Train workforce on & use Maximo supply program to track ordered aircraft parts, availability on hand and manage aircraft work orders. Conduct weight and balance processes, 365 series forms and commercial handbooks. Provide technical guidance for training and trouble-shooting of personnel performing service, maintenance, and repair operations at work facilities for compliance. Research & collect technical data, drawings/ manufacturer letters to determine inspection criteria, implement inspection plan, major & minor repairs and unscheduled maintenance. Conduct technical guidance, evaluations and return to service to the modification/ maintenance performed on aircraft/ subsystems, components, operations and facility capabilities. Executed FAA Form 337, completed the appropriate weight and balance processes, handbooks, updates manually and by Lockheed AWBS program. Work closely with ACLC to obtain knowledge of contractual, manufacturer, quality assurance, and union requirements to minimize non-compliance. Complete FAA log books, records and other aircraft forms (including military 2408 series). Work with internal and external customers in order to maintain a high level of cooperation and service (to include the military ACLC). Maintain security clearance. Participate in LEAN initiatives in the company. Work within the requirements in AS9110A, ISO14001 & FAA regulations. Use ELAS (Enhanced Logbook Automation Program) for aircraft info.","duration":"2005 2013 8 years","duration_short":"8 years","end_date":"2013","start_date":"2005","subtitle":"Army Fleet Support","title":"Production / Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/army-fleet-support"},{"company":"DynCorp","company_id":"dyncorp-international","location":"Fort Campbell, Kentucky","positions":[{"description":"Total of 5 years in Fort Campbell, Ky (Night Stalkers), and 1 year at Fort Rucker, Al. Engine mechanic on AH/MH-6J/M helicopters with a 250-C30/C30R3-M FEDAC (FAA regulated engines) turbine engines, an MH-60K/L helicopters with T700-701C turbine engines with the T-62T-40-1 Turbomach or a GTCP36-150 Garrett Auxiliary Power Units, on MH-47 helicopters with T55-714 turbine engines, the T-62T-40-2B Turbomach auxiliary power unit, on 250-C20/C30/C47, T53-L-13B, and T55-L-712 turbine engines and the T-62T-40-1 Turbomach APU. Conduct/ complete weight and balance processes, handbooks and updates manually on 365 series forms for AH/MH-6, MH-60 airframes. Complete removal/ installation of engines to aircraft, bore-scope inspections, visual inspections and troubleshooting completed on aircraft/ in shop. On flight line: run-ups, rigging, troubleshooting and repairs. Complete hourly phase inspections on aircraft/engines, removal/ install of QCA (Quick Change Assemblies) and on aircraft maintenance. Train quality control inspectors on specific engine inspections/ repairs. Inspect/correct FAA regulated logbooks. Worked IAW ISO 9100 & 9001. Received and maintained a Security Clearance. Facilitate the AVA System (Acft track/bal and Vib) equipment training from Red Stone Arsenal, AL. Engine Run/ Test Cell operations.","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"DynCorp","title":"Engine Overhaul Mechanic"}],"url":"https://www.linkedin.com/company/dyncorp-international"},{"company":"Civil Service Oahu, Hawaii","company_id":null,"location":"Oahu, Hawaii","positions":[{"description":"High-voltage electrician for military installations of various voltages and equipment to include emergency generators and other power supplies. Drove and operated aerial boom truck, pole truck and large trailers requiring a Class A CDL. (still current license) Change and maintain street lights, poles, transformers, power sub stations and other equipment. Manage / monitor equipment during hurricanes and other emergency weather.","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Civil Service Oahu, Hawaii","title":"High Voltage Electrician"}],"url":""},{"company":"Cobra Corp","company_id":null,"location":"Fort Hood, Texas","positions":[{"description":"","duration":"1991 1992 1 year","duration_short":"1 year","end_date":"1992","start_date":"1991","subtitle":"Cobra Corp","title":"Data Collector"}],"url":""},{"company":"US Army","company_id":"us-army","location":"Germany","positions":[{"description":"Avim, Avum maintenance. Hubs, drive shafts, hanger bearings, freewheeling units, gearboxes, and transmissions, remove, repaired, overhauled, installed and maintained on UH-1, UH-60, OH-58, and AH-1. Cross trained in Powerplant. Flight line and hangar maintenance on airframes.","duration":"Jul 1988 Dec 1990 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 1990","start_date":"Jul 1988","subtitle":"US Army","title":"Powertrain Mechanic"}],"url":"https://www.linkedin.com/company/us-army"}]', '["“Jennifer is highly skilled in navigating the maze of complex Federal Aviation Regulations, especially in training and aircraft certification. She was a great asset to Bell Ozark.”","“Jennifer is a great asset to any team. I have witnessed first hand Jennifer\'s ability to take on new responsibilities and flourish in them with a passion that is rarely seen in today\'s market place. She has an uncanny ability to relate to customers and understand their needs. Her experience across production and quality within aviation under both military and commercial regulatory authorities is a rare find. Couple that with her experience in instructing at the collegiate level and it\'s easy to see how much she has to bring to the table.”"]']### Assistant: The agent's job is to educate and advocate for maternal mental health, while the user is reaching out to the agent because they need assistance with conducting research on the impact of perinatal mood and anxiety disorders on birthing people.
### Human: Agent: ['Tim Cushman, GISP', 'A talented and driven GIS Professional, 3D Visualization & Data Technical Leader with a demonstrated history of working in the environmental engineering and consulting services (AEC) industry. Skilled in the ArcGIS software suite, Earth Volumetric Studio, multiple database platforms, high-accuracy GPS data collection, environmental field sampling, staff management, and leadership development.', 'GIS Professional, 3D Visualization & Data Technical Leader at Ramboll', 'Ramboll', '[{"company":"Ramboll","company_id":"ramboll","industry":"Civil Engineering","location":"Milwaukee, WI","positions":[{"description":"We are proud to announce that entering January 2019, OBG has joined forces with Ramboll – with the same trusted relationships and dedicated project teams that you have come to expect from OBG. We are proud to announce that entering January 2019, OBG has joined forces with Ramboll – with the same trusted relationships and dedicated project teams that you have come to expect from OBG.","duration":"Jan 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jan 2019","subtitle":"Ramboll","title":"GIS / Data Technical Leader"}],"url":"https://www.linkedin.com/company/ramboll"},{"company":"O\'Brien & Gere (OBG)","company_id":"o%27brien-&-gere","location":"Greater Milwaukee Area","positions":[{"description":"Formerly Natural Resource Technology, Inc. Formerly Natural Resource Technology, Inc.","duration":"Jan 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Jan 2018","subtitle":"O\'Brien & Gere (OBG)","title":"GIS / Data Technical Lead"}],"url":"https://www.linkedin.com/company/o%27brien-&-gere"},{"company":"NRT (now OBG)","company_id":"nrt-now-obg","location":"Milwaukee, WI","positions":[{"description":"- Lead Geospatial and Database Solutions Team- 3D Conceptual Site Modeling- Geospatial and Geostatistical Analysis- Database Development and Management- GPS Asset Management - Manage Geospatial and Database Solutions Team- Coordinate mapping and drafting services (drawings, maps, schematics, plans, and other graphics)- Coordinate GPS data collection and post-processing- Database management and tabular/spatial data integration - Lead Geospatial and Database Solutions Team- 3D Conceptual Site Modeling- Geospatial and Geostatistical Analysis- Database Development and Management- GPS Asset Management - Manage Geospatial and Database Solutions Team- Coordinate mapping and drafting services (drawings, maps, schematics, plans, and other graphics)- Coordinate GPS data collection and post-processing- Database management and tabular/spatial data integration","duration":"Feb 2011 Jan 2018 7 years","duration_short":"7 years","end_date":"Jan 2018","start_date":"Feb 2011","subtitle":"NRT (now OBG)","title":"GIS / Data Manager"}],"url":"https://www.linkedin.com/company/nrt-now-obg"},{"company":"AECOM","company_id":"aecom","location":"","positions":[{"description":"GIS, database management, Phase I Environmental Site Assessments, and various types of fieldwork. GIS, database management, Phase I Environmental Site Assessments, and various types of fieldwork.","duration":"Nov 2007 Feb 2011 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2011","start_date":"Nov 2007","subtitle":"AECOM","title":"GIS Specialist"}],"url":"https://www.linkedin.com/company/aecom"},{"company":"Army National Guard","company_id":"army-national-guard","location":"Beloit, WI","positions":[{"description":"Served as the unit armorer for the 1158th Transportation Company in Black River Falls, Beloit, and Tomah, WI. Inspected, maintained, and repaired a multi-million dollar inventory of weapons systems, ammunition, and other sensitive items.Ordered into federal active duty overseas service in support of the Global War on Terrorism, Operation Iraqi Freedom, March 2003 - July 2003 and October 2004 - April 2006. Served as the unit armorer for the 1158th Transportation Company in Black River Falls, Beloit, and Tomah, WI. Inspected, maintained, and repaired a multi-million dollar inventory of weapons systems, ammunition, and other sensitive items.Ordered into federal active duty overseas service in support of the Global War on Terrorism, Operation Iraqi Freedom, March 2003 - July 2003 and October 2004 - April 2006.","duration":"Oct 2000 Oct 2008 8 years 1 month","duration_short":"8 years 1 month","end_date":"Oct 2008","start_date":"Oct 2000","subtitle":"Army National Guard","title":"Unit Armorer / Supply Specialist"}],"url":"https://www.linkedin.com/company/army-national-guard"}]', '["Justin Kendall “Tim Cushman and I worked together for eight years, where he was instrumental in leading the organization in the right technological direction. From his great knowledge of GIS, etc., he can take complex data sets and produce brilliant visualizations to really help communicate the entirety of a project. There was never a challenge to great for Tim to tackle and if there was a chance he saw where value could be added with the use of technology, he never shied away and tackled it head-on. There were many times where we worked directly on implementing different layers of technology to help communicate a “better way” of doing things, which led to direct business value. It was never a matter of a wasted spend, and Tim always assigned value to what he was driving the business to accomplish. He truly embodied a subject matter expert that understood the benefits of the work he delivered, and I consider his skills (including communication, professional, and technical) to be industry leading. There are those who create data, but Tim excels at helping to make sense of said information, making it much more digestible. Clarity, when considering data, delivers great value, and Tim does exactly that! ”","David de Courcy-Bower “Tim has excelled in applying his technical expertise in GIS to a broad range of environmental projects. He frequently delivers his work on-time and under budget, and his ‘big picture’ understanding of environmental projects adds additional value to the project team. Tim is a motivated, technically skilled, and innovative individual and is a pleasure to work with.”"]'] User: ['Jackson Furlan', 'Professional and Ambitious with over 15 years of experience with Oil & Gas \| Energy \| Industrial love to grow with the company and self motivator, delivered over 200 projects working all over the world.', 'Sr. Project Manager at GIS Engineering, LLC', 'GIS Engineering, LLC', '[{"company":"GIS Engineering, LLC","company_id":"gis-engineering-llc-coastal-design-infrastructure-division","industry":"Civil Engineering","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"GIS Engineering, LLC","title":"Sr. Project Manager"}],"url":"https://www.linkedin.com/company/gis-engineering-llc-coastal-design-infrastructure-division"},{"company":"Stork, a Fluor company","company_id":"stork","location":"Houston, Texas Area","positions":[{"description":"","duration":"Sep 2019 Sep 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2020","start_date":"Sep 2019","subtitle":"Stork, a Fluor company","title":"Special Projects and Business Development"}],"url":"https://www.linkedin.com/company/stork"},{"company":"Hydratight","company_id":"hydratight","location":"Houston, Texas","positions":[{"description":"","duration":"Jan 2017 Sep 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2020","start_date":"Jan 2017","subtitle":"Hydratight","title":"Project Manager"}],"url":"https://www.linkedin.com/company/hydratight"},{"company":"Stork, a Fluor company","company_id":"stork","location":null,"positions":[{"description":"• Account/Portfolio Management (Account Forecasts / Client Outlook); Delivered $7MM for 2015 in new and recurring business• Client Presentations – Maintenance/Inspection Services and Resource Management• Strategic Account Management – Resource Allocations and Staffing • Price Negotiations – Rate Sheet Management and Margin Reviews with Management• Proposal / Quote Development, Scope Development and Review with Client• Resource Histogram and Forecast on project execution• Procurement Interface and Management• Job Scope Management; Management of Change, Change Order Development• Lessons Learned; Client Satisfaction Surveys and Follow – Ups• Key Performance Indicator (KPI) Analysis – Equipment and Material Indices for Personnel Performance and Efficiency Reviews• Work Package Development: Material Take-Offs, Client Specification Reference, and Installation/Construction Methodologies• Interview and Hiring Resources – Inspectors, Welders, Pipe Fitters, Riggers, Blast & Painters, etc","duration":"Jan 2015 Jan 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2017","start_date":"Jan 2015","subtitle":"Stork, a Fluor company","title":"Project Manager"},{"description":"Support Project Delivery - Contract Deliverables - Departmental & Contractual Procedures - Commercial Awareness - Support Offshore Teams -","duration":"Sep 2013 Jan 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2015","start_date":"Sep 2013","subtitle":"Stork Technical Services","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/stork"},{"company":"Birdair, Inc.","company_id":"birdair-inc-","location":"","positions":[{"description":"Support Project Delivery - Contract Negotiation - Implement Procedures - Direct Filed Personnel","duration":"Dec 2011 Aug 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2013","start_date":"Dec 2011","subtitle":"Birdair, Inc.","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/birdair-inc-"},{"company":"RBG Limited","company_id":"rbg-limited","location":"","positions":[{"description":"Deliver the Project - Interact face to face with Costumer - Manage Field Personnel - Implement Procedures -","duration":"Jan 2006 Dec 2010 5 years","duration_short":"5 years","end_date":"Dec 2010","start_date":"Jan 2006","subtitle":"RBG Limited","title":"Offshore Superintendent"}],"url":"https://www.linkedin.com/company/rbg-limited"}]', '["“Jackson is very detail-oriented and produced great results for the company.”","“Jackson is a detail oriented Project Coordinator with a high caliber of character and keen rope access expertise. These qualities set him well above others at his level of training.”"]']### Assistant: The agent's job is to provide project management and technical expertise in GIS for a civil engineering company, while today the user is reaching out to the agent because they need assistance with implementing GIS technology in their oil & gas projects.
### Human: Agent: ['Alison Pattimore', 'I am an Executive and Nuero Linguistic Programming (NLP) coach with many years experience of working with senior leaders and colleagues in large, complex organisations seeking to transform; observing first hand, how nagging self-doubt and uncertainty can negatively impact an individual’s wellbeing leaving them anxious and overwhelmed. I have a passion for helping others achieve their dreams and ambitions. It is easy to lose sight of our goals in this fast paced world of ours, resulting in us becoming ill-disciplined, developing bad habits and making poor life choices. I focus on helping clients to determine what success is for them and how to get there through action. My coaching approach is personalised and tailored specifically to each client’s needs. I help clients to identify the limiting beliefs and negative internal self-talk that holds them back. Using various tools and techniques I enable my clients to make behavioural changes; removing unhelpful thought patterns and bad habits that no longer serve them well; bringing immediate relief and developing the resources to accelerate success in all aspects of their life. Developing powerful positive thinking creates a dynamic shift allowing my clients to break free and pursue their goals with confidence and experience fulfilment and overall wellbeing. It’s time to invest in you and free yourself from the things that stop you being the best you can be and I’d like to help you. Contact me at Risewellbeing@gmail.com Accredited ILM 7 Executive Coach, NLP Coach, Hypnotherapy and Reiki practitioner.', 'Helping ambitious professionals achieve success and overcome feelings of anxiety to gain Clarity\|Confidence\|Fulfilment', 'Rise Wellbeing', '[{"company":"Rise Wellbeing","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Rise Wellbeing","title":"Owner"}],"url":""},{"company":"Office for National Statistics","company_id":null,"location":"Newport South Wales","positions":[{"description":"Responsible for supporting business delivery through the development of high performing teams.Uses Organisational Design and Development techniques to support the creation of effective people strategies, includes resourcing and capability assessment.Provides coaching to challenge and encourage successful organisational change and people development.Facilitates engagement workshops to encourage a collaborative culture using coaching techniques. Focuses on identifying underlying issues to establish fit for purpose solutions.","duration":"Jun 2014 Jan 2020 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2020","start_date":"Jun 2014","subtitle":"Office for National Statistics","title":"Human Resources Business Partner"}],"url":""}]', '["Andrea Owen FCIPD “I worked with Alison for over 6 years and so have first hand experience and observation of her effectiveness as an executive coach both for myself and others. She easily build rapport and through subtle and skillful discussion helps bring clarity of thought to those she works with. More recently I called upon her services to support me in my professional and personal development. She helped me reach conclusions for myself, then decisions and suggested strategies for actions to take forward. Her help was invaluable and so I highly recommend her to anyone who is looking to make a change.”","Lianne Weaver “I’ve known Alison for many years and she has always impressed me with her ability to give rational, no nonsense but compassionate advice. She genuinely cares about helping people to be the best they can be and over recent years has up-skilled considerably in order to dedicate her professional life to this. There is no other therapist / coach who I would consistently recommend to my clients. If you want to make a positive change in your life, Alison is the one who can show you how! ”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide executive coaching and NLP services to professionals seeking personal and professional development, and today the user is reaching out to the agent because they need assistance in overcoming self-doubt and anxiety in order to achieve clarity, confidence, and fulfillment in their career.
### Human: Agent: ['Simone Belmonte', 'I have lived, worked and volunteered in Grayson County for over 2 decades and feel fortunate to have a job I love. With my focus on client relationships and a deep understanding of Grayson County’s unique market, I have successfully helped numerous families make their real estate dreams become a reality. Nothing satisfies me more than seeing the smiles that come with a successful sale or purchase of a lifetime. (Licensed since 2006) Specialties: Residential, Military, Lake Property Texas Real Estate Commission Information About Brokerage Services : https://rem.ax/BelmonteIABS Texas Real Estate Commission Consumer Protection Notice: https://rem.ax/CPN_Belmonte', 'Realtor at RE/MAX Signature Properties', 'Remax Signature Properties', '[{"company":"Remax Signature Properties","company_id":null,"location":"Sherman TX","positions":[{"description":"Representing Buyers and Sellers in Grayson County (Denison, Pottsboro, Sherman, etc.) and North Collin County.I am never too busy for your referrals! Representing Buyers and Sellers in Grayson County (Denison, Pottsboro, Sherman, etc.) and North Collin County.I am never too busy for your referrals!","duration":"Jan 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Jan 2016","subtitle":"Remax Signature Properties","title":"Realtor"}],"url":""},{"company":"Virginia Cook Realtors","company_id":"virginia-cook-realtors","location":null,"positions":[{"description":"Representing Buyers and Sellers in and around the Plano/Frisco/McKinney area and as far North as Lake Texoma.Licensed for The State of Texas- Working For You!","duration":"Feb 2006 Jan 2016 10 years","duration_short":"10 years","end_date":"Jan 2016","start_date":"Feb 2006","subtitle":"Virginia Cook Realtors","title":"Realtor"},{"description":"","duration":"Jan 2006 Jan 2016 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jan 2016","start_date":"Jan 2006","subtitle":"Virginia Cook Realtors","title":"GRI, Realtor"}],"url":"https://www.linkedin.com/company/virginia-cook-realtors"}]', '["Sandra Garrison “I would recommend this gal to anyone who needs to sell or buy property. She did an outstanding job for me. Great attitude.”","Peggy Henderson “Simone is a professional, knowledgeable, and personable Realtor. I am proud to be a colleague of hers.”"]'] User: ['Alan Singleton Real Estate Associate/Project Manager', 'Experienced Real Estate Sales Associate and single family residential property manager specializing in waterfront properties in Punta Gorda and surrounding areas.', 'Real Estate Agent at Keller Williams Peace River Partners', 'Keller Williams Peace River Partners', '[{"company":"Keller Williams Peace River Partners","company_id":null,"location":"Punta Gorda, Florida Area","positions":[{"description":"","duration":"Oct 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Oct 2015","subtitle":"Keller Williams Peace River Partners","title":"Real Estate Agent"}],"url":""},{"company":"Key Colony Beach Realty, Inc.","company_id":null,"location":"Key Colony Beach, Fl.","positions":[{"description":"Real Estate consulting related to Residential and Commercial Properties and private property management. Real Estate consulting related to Residential and Commercial Properties and private property management.","duration":"Sep 2014 Sep 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2015","start_date":"Sep 2014","subtitle":"Key Colony Beach Realty, Inc.","title":"Real Estate Agent"}],"url":""},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"I.T. Project Manager supporting PwC account in Tampa, Fl. Primary focus is on managing multiple Real Estate IT Projects throughout PwC\'s U.S based offices. This includes planning, hardware and circuit acquisition, management of onshore and offshore resources and installation of Cisco Voice and Data networks. My other responsibilities are Project management of Network Infrastructure projects across PwC\'s enterprise.In General: Project Management Professional(PMP) with a wealth of experience in the installation and management of voice and data platforms including Nortel, Avaya, Cisco, Ericsson and associated call center technologies that support both small and large company applications. Strong communicator who employs effective leadership skills in the recruiting, mentoring and development of high performance teams. Consistently focuses on the company\'s bottom line through tight vendor management, circuit utilization versus cost analysis and adherence to annual budget constraints while delivering cost effective communications platforms that meet or exceed the expectations of the user community. Over a decade of experience in large scale Enterprise Project and Program Management. Instrumental in the standardization of Telecommunications hardware and software architecture and end user call center applications to multiple locations throughout the U.S.Specialties: avaya, budgeting, cabling, call center, cisco, computer hardware, consulting, customer service, documentation, hardware support, ivr, lan, leadership, leadership training, , management, enterprise server, networking, nortel, pbx, project management, real estate, recording, reports, sccs, strategic planning, symposium, system administration, technical support, telecommunications, vendor relations, voice and data and voip","duration":"Oct 2011 Sep 2014 3 years","duration_short":"3 years","end_date":"Sep 2014","start_date":"Oct 2011","subtitle":"Tata Consultancy Services","title":"I.T. Project Manager"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"},{"company":"MCS","company_id":null,"location":"","positions":[{"description":"Responsible for project management of multiple telecommunications installations primarily for Government and Military locations. I recently managed a Large Avaya/Nortel installation for Centcom\'s new headquarters at MacDill, AFB and I am also managed several medium sized installations for Department of Homeland Security and the Department of Labor. I utilize Project Management Institute’s procedures and methodologies, MS Project and MS Suite daily. Current TS clearance held. Responsible for project management of multiple telecommunications installations primarily for Government and Military locations. I recently managed a Large Avaya/Nortel installation for Centcom\'s new headquarters at MacDill, AFB and I am also managed several medium sized installations for Department of Homeland Security and the Department of Labor. I utilize Project Management Institute’s procedures and methodologies, MS Project and MS Suite daily. Current TS clearance held.","duration":"Jul 2010 Jun 2011 1 year","duration_short":"1 year","end_date":"Jun 2011","start_date":"Jul 2010","subtitle":"MCS","title":"Project Manager"}],"url":""},{"company":"Cypress Communications","company_id":"cypress-communications","location":"","positions":[{"description":"Responsible for both the customer interface and Project Management for Nortel and Broadsoft VOIP and TDM installations in a shared tenant environment. This included voice and data cabling, hardware and software configurations, programming and equipment installation. Also, provided customer training on new equipment in order to ensure complete customer satisfaction during and after the installation phase of the project. Audit of weekly billing and mismatch reports to determine accurate reporting/billing for customer. Circuit provisioning and vendor management of Long Distance and Local providers during cutovers, Customer Service Record (CSR) ordering and verification. Provide back-up support for technicians for Move, Add, Change and system failures as needed. Utilized Cosmos trouble ticketing software for tracking changes, trouble tickets, MAC, and installs.","duration":"Jun 2009 Dec 2009 7 months","duration_short":"7 months","end_date":"Dec 2009","start_date":"Jun 2009","subtitle":"Cypress Communications","title":"Communications Consultant"}],"url":"https://www.linkedin.com/company/cypress-communications"},{"company":"COMSYS","company_id":"comsys","location":"","positions":[{"description":"Provided local support for a Nortel CS 1000 IP PBX, Call Pilot Voicemail platform and Symposium Call Center Server and provided remote telecommunications support for 100+ locations throughout the U.S., including voice and data cabling installations. Systems supported were Nortel Option 11/61 PBX platforms, Call Pilot, Meridian Mail and Symposium(SCCS), Nortel BCM, Nortel Norstar Key Systems, Avaya Merlin Legend and Toshiba Key Systems. Coordinated vendor support personnel for remote maintenance, installation and repair. Interface with Local and Long Distance carriers on circuit issues, billing and installation of services.","duration":"Sep 2008 Apr 2009 8 months","duration_short":"8 months","end_date":"Apr 2009","start_date":"Sep 2008","subtitle":"COMSYS","title":"Telecommunications support"}],"url":"https://www.linkedin.com/company/comsys"},{"company":"Realty Executives","company_id":"realty-executives","location":"","positions":[{"description":"Real Estate consulting related to Residential and Commercial Properties and private property management. Real Estate consulting related to Residential and Commercial Properties and private property management.","duration":"Dec 2006 Sep 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2008","start_date":"Dec 2006","subtitle":"Realty Executives","title":"Licensed Florida Realtor"}],"url":"https://www.linkedin.com/company/realty-executives"},{"company":"AEGON USA, INC","company_id":null,"location":"","positions":[{"description":"Lead a team of third level technicians that support Avaya, Nortel and Cisco hardware both TDM and VOIP, and Verint and Nice Call recording platforms across eleven major locations, plus multiple small and remote offices. 10+ years of project and program management implementing new hardware and software across the enterprise.Designed platforms and provided leadership to my team that successfully installed and supported state of the art VOIP systems in the small offices. Effectively managed the vendor relationships including both hardware and service support.Addressed critical issues such as life cycle management, budget, project and strategic planning, and systems implementation. Supported large scale initiatives related to Network Hardening and Security.Managed multiple telecom projects utilizing industry standard Project Management methodologies.","duration":"Oct 1994 Sep 2006 12 years","duration_short":"12 years","end_date":"Sep 2006","start_date":"Oct 1994","subtitle":"AEGON USA, INC","title":"Enterprise Telecommunications Voice Systems Manager"}],"url":""},{"company":"AEGON","company_id":"aegon","location":null,"positions":[{"description":"","duration":"Jul 1994 Sep 2006 12 years 3 months","duration_short":"12 years 3 months","end_date":"Sep 2006","start_date":"Jul 1994","subtitle":"AEGON","title":"Enterprise Telecom Manager"},{"description":"","duration":"1994 2006 12 years","duration_short":"12 years","end_date":"2006","start_date":"1994","subtitle":"AEGON","title":"Telecom"},{"description":"Responsibilities included managing a team that supported St. Petersburg,; Led the team that maintained Nortel PBX platforms, Symposium Call Center Applications, Call Accounting, Nice Call Recording, Cisco Local Area Networks and Marconi Metropolitan Area Network(ATM).Project managed the implementation of a 3000+ Port Nortel Option 81C and voice and data cabling infrastructure into new 250,000 sq ft facility. Ensured positive vendor management for service providers such as Nextira One, Bell South, AT&T and Verizon. Developed Process and Procedures documentation for Telecommunications.","duration":"Jan 1996 Jan 2002 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2002","start_date":"Jan 1996","subtitle":"AEGON","title":"Telecommunications Manager"},{"description":"Technical support for maintenance, programming and system administration of the Nortel Option 81C, Meridian MAX/Symposium Call Center platform, Nice Call Recording platform, and IVR hardware support.Provided excellent customer service in the call centers and business units.Completed move, add, and change work orders in three local sites in a very fast paced, rapidly growing Insurance and Mutual Fund operation.","duration":"Jan 1994 Jan 1996 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1996","start_date":"Jan 1994","subtitle":"AEGON","title":"Sr. Telecom Technician"}],"url":"https://www.linkedin.com/company/aegon"},{"company":"UNITED CONTRACTING","company_id":null,"location":"","positions":[{"description":"Tampa and Orlando. Duties included field service repair and installation of Nortel PBX and Key Systems, Toshiba PBX and Key Systems, and cabling installation. Tampa and Orlando. Duties included field service repair and installation of Nortel PBX and Key Systems, Toshiba PBX and Key Systems, and cabling installation.","duration":"May 1992 Aug 1994 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 1994","start_date":"May 1992","subtitle":"UNITED CONTRACTING","title":"PBX Technician"}],"url":""},{"company":"Ericsson","company_id":"ericsson","location":"","positions":[{"description":"Field Service repair of Minicomputer and PC based Banking systems, and On-site maintenance of an Ericsson MD110 PBX in North Carolina. Field Service repair of Minicomputer and PC based Banking systems, and On-site maintenance of an Ericsson MD110 PBX in North Carolina.","duration":"Oct 1979 Jul 1991 11 years 10 months","duration_short":"11 years 10 months","end_date":"Jul 1991","start_date":"Oct 1979","subtitle":"Ericsson","title":"Field Service Technician"}],"url":"https://www.linkedin.com/company/ericsson"}]', '["Sandra Moore “Alan is a highly competent Telecommunications Manager. He is well trained and proficient in managing employees and projects. He and his teams complete projects on-time and on budget with good coordination with other project participants. He maintains good professional relationships with senior management, peers, staff and customers of all levels.”","Nader Amr “Alan is was agreat employee. He is a problem solver, analytical, technical and has great customer service. I think Alan has a great sense of ownership, he is very dependable and can get stuff done.”"]']### Assistant: The agent's job is to specialize in waterfront properties in Punta Gorda and surrounding areas, while today the user is reaching out to the agent because they need assistance in finding a suitable waterfront property in Punta Gorda.
### Human: Agent: ['CK (Kai) Chu', 'I am currently working at Apple headquarter in Silicon Vally. I am experienced in supply chain and operations management, strategic sourcing and negotiations, new product introduction, and global projects.', 'Global Supply Manager at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":null,"positions":[{"description":"2020: iPhone 12 series with 5G, A14 Bionic Chip - the world first 5nm application processor","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Apple","title":"Global Supply Manager, Apple Silicon"},{"description":"","duration":"Jul 2017 Apr 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2019","start_date":"Jul 2017","subtitle":"Apple","title":"Worldwide Materials Program Manager"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Gates Corporation","company_id":"gates-corporation","location":null,"positions":[{"description":"","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"Gates Corporation","title":"Manager, Supply Chain"},{"description":"","duration":"Dec 2011 Jun 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2014","start_date":"Dec 2011","subtitle":"Gates Corporation","title":"Manager, Operations"}],"url":"https://www.linkedin.com/company/gates-corporation"},{"company":"Bosch","company_id":"bosch","location":"Ansbach, Bavaria, Germany","positions":[{"description":"","duration":"Sep 2008 Nov 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2011","start_date":"Sep 2008","subtitle":"Bosch","title":"Project Manager, Automotive Electronics"}],"url":"https://www.linkedin.com/company/bosch"},{"company":"AMD / Spansion Inc","company_id":"amd","location":"","positions":[{"description":"","duration":"Mar 2005 Sep 2008 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2008","start_date":"Mar 2005","subtitle":"AMD / Spansion Inc","title":"Process Development Engineer"}],"url":"https://www.linkedin.com/company/amd"}]', '["“CK performed as role model to guide and influence his team to deliver the results, with organizing related recourses to accomplish the mission. CK is with strong sense of result-orientation and always a champion as problem solver, with analytical and logical thinking. He has excellent interpersonal skills in leading and supporting roles, has gained recognition and respect.”","“CK always impresses me with his clarity of thoughts and in depth understanding of lean manufacturing. In Gates, he accepted the challenge of being rotated to a different function, showing his versatility and adaptablility. CK never stops to upgrade himself. Having a MBA and now in Yale shows how much he wants to learn.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to manage global supply and operations at Apple, and today they are reaching out to the user, a seasoned business analyst, because they need assistance in analyzing supply chain marketing and distribution operations for a new product launch.
### Human: Agent: ['Rebecca Subbiah', 'Registered Dietitian (UK+US), Nutrition Therapist, Brit, World traveler, Master gardener, Edible Flower Grower and Blogger.', 'Registered Dietitian at Anchored Nutrition Therapy', 'Anchored Nutrition Therapy', '[{"company":"Anchored Nutrition Therapy","company_id":null,"location":"Lewisville NC","positions":[{"description":"","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Anchored Nutrition Therapy","title":"Registered Dietitian"}],"url":""},{"company":"Ladybird farm","company_id":null,"location":"Yadkinville, North Carolina","positions":[{"description":"A new small vegetable farm A new small vegetable farm","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Ladybird farm","title":"Farmer"}],"url":""},{"company":"self employed","company_id":"self-employed_1080","location":"","positions":[{"description":"","duration":"Jan 2009 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Jan 2009","subtitle":"self employed","title":"Food Blogger, Recipe App Developer, Radio Host"}],"url":"https://www.linkedin.com/company/self-employed_1080"}]', '["Laura Lovato “Rebecca was completely wonderful, and really helped our whole family. Very knowledgeable, professional, and compassionate. Very positive vibes even when delivering difficult messages. Comprehensive explanations to all our questions. Would highly recommend. ”","Carla Kucinski “Rebecca was instrumental in helping me increase my energy and eat intuitively and healthfully to support and maintain my health throughout my journey of living with chronic lung disease. Her compassion, enthusiasm and belief in me were huge motivators in integrating these changes in my daily life. She also helped me recognize insights and make connections that were truly life-changing. Her solution-focused approach also helped me see results quickly, and that was huge in maintaining motivation and helping me feel better overall in a short period of time. When working with health professionals, it is important for me to feel that I can trust them and that they truly care about me and see me as a person and not just another patient or client. Rebecca has always made me feel that she truly cared. I loved her person-centered and collaborative approach. Our work together helped me feel empowered and intentional in the choices I was making to support my health. ”","Mariela Molero-Giulumian “Rebecca Subbiah is a very empathetic and compassionate person, which are very important characteristics as healthcare professional. As a dietitian she has a holistic approach, she will dedicate to you, to know you, to understand you, and she will work with you to find the best plan that fit your needs. She is knowledgeable and always striving for excellence, continuosly learning the most updated information in her field and sharing it with her clients. I will highly recommend her.”","James Jones “Rebecca Subbiah has a well rounded wholistic approach to wellness and nutrition. She is down to earth and easy to talk to. I have found her to be a wealth of information for healthy eating and living. I would definitely recommend her! ”","Jason Slayton “Rebecca is a gifted communicator, and is highly enthusiastic about nutrition. I have downloaded her app, and her recipes are amazing. I highly recommend reading her blog, and working with her directly for all nutritional needs.”"]'] User: ['Sherman Jarvis', "I'm a peoples person, with an innate ability to form relationships and nurture older ones. I am also a very charismatic and competitive person, who thrives off action and making things happen. In business as well in life!", 'Somebody you should get to know!', 'UChicago Medicine', '[{"company":"UChicago Medicine","company_id":"university-of-chicago-medicine","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"UChicago Medicine","title":"Surgical Patient Service Technician"},{"description":"","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"UChicago Medicine","title":"patient transportation specialist"}],"url":"https://www.linkedin.com/company/university-of-chicago-medicine"},{"company":"Aspire Chicago","company_id":"aspire-chicago","location":"Westchester, Illinois","positions":[{"description":"supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Aspire Chicago","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/aspire-chicago"},{"company":"Cook County Government","company_id":"cook-county-government","location":"Chicago","positions":[{"description":"","duration":"Jun 2009 Jan 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2012","start_date":"Jun 2009","subtitle":"Cook County Government","title":"Youth development specialist"}],"url":"https://www.linkedin.com/company/cook-county-government"},{"company":"Metropolitan Family Services","company_id":"metropolitan-family-services","location":"","positions":[{"description":"Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"Metropolitan Family Services","title":"Community service Aide"}],"url":"https://www.linkedin.com/company/metropolitan-family-services"},{"company":"University of Chicago","company_id":"uchicago","location":"","positions":[{"description":"Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"University of Chicago","title":"Assistant Sports Camp Coordinator"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Robert Rivera, MHA, DHA “I have not only had the opportunity to work alongside Sherman, but I have also had the opportunity to manage him as well. Sherman Jarvis is by far one of the hardest working transporters we have at The University of Chicago Medicine. Jarvis continues to educate himself inside and outside of the organization, He is not only a team leader but also goes above and beyond in the workplace. He truly puts the patients first, offering top quality care. ”","Vincent Singleton “Having shared field time with Sherman as football teammates in college and having him as a member of the executive board when I was President of the student organization ABLE, one of my observations is that he has a personality that fills a room. Following college, on a chance meeting, I was pleased, and none too surprised, to learn that he was directing his ability-to-connect to the development of youth. I am certain he will continue to make a positive impact on the lives of young people.”"]']### Assistant: The agent's job is to provide nutrition therapy and guidance, and today the agent is reaching out to the user because they need to schedule an appointment to discuss the user's dietary needs and health goals.
### Human: Agent: ['Ken Sotoodeh', 'Over 15 years of extensive hands on experience in the semiconductor, 200mm, and 300mm, wafer fabrication facilities. Specializing in dry etching and wet clean/ strip operations, including: process sustaining, development, yield enhancement, characterization, implementation of new processes and equipment, production training, writing specifications, process control, and optimizations. Specialties: •Hands on experience on vast majority of plasma etch tools, including: TEL Teluis, TEL Unity, Lam 9100 Alliance , Lam 4600, 9600, Lam 4528, AMAT Centura Omega, AMAT 5200 MXP+, AMT 5200 Super E, and Lam/ DRYTEK ASIQ oxide etch in 300mm, 200mm Class 1 Facilities. •Hands on experience on majority of wet etch/clean stations, including SubMicron System, Sulfuric clean, Phosphoric strip decks, and SEZ Spin Etchers. .Familiar with Bipolar, CMOS and BICMOS processing.', 'Process Engineer at SVTC', 'SVTC', '[{"company":"SVTC","company_id":"svtc","industry":"Semiconductor Manufacturing","location":"Austin, Texas Area","positions":[{"description":"","duration":"2011 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2011","subtitle":"SVTC","title":"Sr. Process Engineer"}],"url":"https://www.linkedin.com/company/svtc"},{"company":"SVTC","company_id":"svtc","location":"","positions":[{"description":"Specializing in dry etching and wet clean/ strip operations, including: process sustaining, and development, yield enhancement, characterization and implementation of new processes and equipment, production training, writing specifications, process control, and optimizations. Specializing in dry etching and wet clean/ strip operations, including: process sustaining, and development, yield enhancement, characterization and implementation of new processes and equipment, production training, writing specifications, process control, and optimizations.","duration":"Jan 2007 Nov 2008 1 year 11 months","duration_short":"1 year 11 months","end_date":"Nov 2008","start_date":"Jan 2007","subtitle":"SVTC","title":"Sr. Etch Process engineer"}],"url":"https://www.linkedin.com/company/svtc"},{"company":"International SEMATECH","company_id":null,"location":"","positions":[{"description":"","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"International SEMATECH","title":"Sr. Etch process Engineer"}],"url":""},{"company":"SEMATECH","company_id":"sematech","location":"","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"SEMATECH","title":"Sr. Process Engineer"}],"url":"https://www.linkedin.com/company/sematech"},{"company":"Motorola Semiconductor","company_id":"freescale-semiconductor","location":"","positions":[{"description":"Responsible for process sustaining and development for Spacer etch (Triangular, and Square), ARC etch, SALI (Self Aligned Local Interconnect) and, LI contact, REB (Resist Etch Back), and Passivation etch, at Motorola’s state of the art 0.15\uf06d technology facility. Responsible for process sustaining and development for Spacer etch (Triangular, and Square), ARC etch, SALI (Self Aligned Local Interconnect) and, LI contact, REB (Resist Etch Back), and Passivation etch, at Motorola’s state of the art 0.15\uf06d technology facility.","duration":"Aug 1999 Apr 2001 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2001","start_date":"Aug 1999","subtitle":"Motorola Semiconductor","title":"Sr. Etch Process Engineer"}],"url":"https://www.linkedin.com/company/freescale-semiconductor"},{"company":"national semiconductor","company_id":"national-semiconductor","location":null,"positions":[{"description":"","duration":"1989 1999 10 years","duration_short":"10 years","end_date":"1999","start_date":"1989","subtitle":"national semiconductor","title":"Staff Process Engineer"},{"description":"","duration":"1989 1999 10 years","duration_short":"10 years","end_date":"1999","start_date":"1989","subtitle":"National Semiconductor","title":"Sr. Etch process Engineer"}],"url":"https://www.linkedin.com/company/national-semiconductor"}]', '["Michael Kwon “Ken is a very diligent engineer. He is someone I respect and trust. He works well with others through cooperation and collaboration. Always willing to lend a hand even if he is inundated with his own work. Ken will ensure follow through until issues are resolved. I highly recommend Ken.”","Scott Bisland “I have known Ken for several years. He is open minded and detail oriented , yet has the ability to look at the big picture. When Ken says something would be done, you never have to go back and check, because it was done. Excellent Process Engineer and highly recomended.”"]'] User: ['Tuyen Tran', 'Experienced New Product Introduction Engineer with a demonstrated history of working in the electrical and electronic manufacturing industry. Skilled in Manufacturing, Robotics, DFM, DMAIC, MSA, Failure Mode and Effects Analysis (FMEA), Validation, PPQP, PPAP and Quality Management. Strong leadership skills and engineering professional.', 'Technical Sales Engineering Manager at Amphenol DC Electronics', 'Amphenol DC Electronics', '[{"company":"Amphenol DC Electronics","company_id":"amphenol-dc-electronics","industry":"Electrical/Electronic Manufacturing","location":"San Jose, California, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"Amphenol DC Electronics","title":"Technical Sales Engineering Manager"}],"url":"https://www.linkedin.com/company/amphenol-dc-electronics"},{"company":"Amphenol DC Electronics","company_id":"dc-electronics","location":null,"positions":[{"description":"","duration":"Jun 2015 Aug 2020 5 years 3 months","duration_short":"5 years 3 months","end_date":"Aug 2020","start_date":"Jun 2015","subtitle":"Amphenol DC Electronics","title":"New Product Introduction Engineer"},{"description":"","duration":"Dec 2010 Jun 2015 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 2015","start_date":"Dec 2010","subtitle":"Amphenol DC Electronics","title":"Quality Engineer"}],"url":"https://www.linkedin.com/company/dc-electronics"},{"company":"Lorom Group ltd","company_id":"lorom-group-ltd","location":"","positions":[{"description":"","duration":"Oct 2007 Dec 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2010","start_date":"Oct 2007","subtitle":"Lorom Group ltd","title":"Manufacturing Engineering Manager"}],"url":"https://www.linkedin.com/company/lorom-group-ltd"},{"company":"Wilco Wire Technology","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2000 Oct 2007 7 years 3 months","duration_short":"7 years 3 months","end_date":"Oct 2007","start_date":"Aug 2000","subtitle":"Wilco Wire Technology","title":"Process Engineer"}],"url":""},{"company":"Mark\'s Oak Furniture","company_id":null,"location":"Fremont, Calif","positions":[{"description":"","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Mark\'s Oak Furniture","title":"Owner"}],"url":""}]', '["“Tuyen (we always knew him as \\"Smiley\\") was a very young man when he came to work for us at Wilco Wire. He quickly moved up the ladder learning about the products and helping other employees. He became a leader in short time and was one of our most valued employees for many years. ”","“Tuyen worked with me on Thoratec projects. His company is a supplier that delivers critical parts for medical devices. Tuyen provides immediate quality inspection supports as requested. His quality engineering works are detail oriented with high level of accuracy. I recommend him in an engineering role for companies that require the combination of manufacture and quality engineering skills.”"]']### Assistant: The agent's job is to provide technical support and guidance in semiconductor manufacturing processes, and today the user is reaching out to the agent because they need assistance with the validation and quality management of a new product introduction.
### Human: Agent: ['Cherie Jones', 'Successful career in Operations, Marketing, and Outside Sales. Proven success in Strategic Enterprise, Education, and Government accounts. Expert in new business acquisition, account management and retention, solution selling. Marketing Management experience over 4-state territory and covering all aspects of new product launch and marketing including pricing, promotion, distribution, product development, advertising & PR. Top Corporate Honors in Operations role. Entrepreneurial spirit who owns a home-based business focused on holistic healing.Specialties: Relationship building, designing custom solutions based on the needs of all parties involved, problem solving, tenacity, working through roadblocks, managing relationships, attention to details, outstanding organizational skills, highly intelligent, compassionate leader, can-do attitude, engaging, intuitive.', 'Living the Good Life', 'ellevate mindbodysoul', '[{"company":"ellevate mindbodysoul","company_id":null,"location":"Chesterfield MO","positions":[{"description":"Holistic healing and whole body approach to health. Bringing the power of mind, body, and soul together for your best life. Usui Reiki Master using life force energy work and Therapeutic-grade essential oil techniques to bring back balance, vitality, and wholeness to all four bodies (mental, emotional, physical, spiritual). Direct sales of YLTG essential oils. Group and private instruction and training in Reiki and oil techniques.The essential oils are available for purchase by clients. While I didn\'t originally get into the oils as a business opportunity, this business is available and open to anyone who is interested in a home-based business where educating people about natural healing is all that is necessary in order to build a successful MLM business.","duration":"Jun 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Jun 2006","subtitle":"ellevate mindbodysoul","title":"Owner"}],"url":""},{"company":"Anixter","company_id":"anixter","location":"Greater St. Louis Area","positions":[{"description":"Responsible for providing leading product offerings coupled with worldwide distribution capabilities and technical expertise to ensure data, voice, video and security networks can meet the network demands of enterprise businesses today and in the future. With our customizable Supply Chain Services and 6 million square feet of distribution space, Anixter can ensure the products you need—from racks and cabinets for data centers to IP cameras for video surveillance systems—arrive on time as specified. Anixter serves a variety of markets and specializes in delivering the right infrastructure solutions around the world.","duration":"Jul 2011 Jun 2020 9 years","duration_short":"9 years","end_date":"Jun 2020","start_date":"Jul 2011","subtitle":"Anixter","title":"Outside Sales, Network & Security Solutions"}],"url":"https://www.linkedin.com/company/anixter"},{"company":"Windstream Communications","company_id":"windstream-enterprise","location":"","positions":[{"description":"Business to Business sales of superior data, voice, and networking solutions, and customized service, through a reliable Cisco-powered network. Best serving businesses with multiple locations who have or need T1 to 100MB access, voice and data network services, customized router solutions, Hosted solutions, long-term local account management and service presence, and Service Level Agreements that guarantee responsiveness.","duration":"May 2010 Jul 2011 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2011","start_date":"May 2010","subtitle":"Windstream Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/windstream-enterprise"},{"company":"Equifax","company_id":"equifax","location":"Greater St. Louis Area","positions":[{"description":"Hired to develop new market (Healthcare) for TALX income and employment verification products. Had national responsibility for developing products, pricing, broker agreements, end user agreements, client presentations, literature, etc.","duration":"Aug 2007 Sep 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2008","start_date":"Aug 2007","subtitle":"Equifax","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/equifax"},{"company":"Xcentrics Marketing","company_id":null,"location":"","positions":[{"description":"Manage small business offering marketing services to business, faith-based, and non-profit clients.","duration":"Oct 2006 Aug 2007 11 months","duration_short":"11 months","end_date":"Aug 2007","start_date":"Oct 2006","subtitle":"Xcentrics Marketing","title":"Minority Partner"}],"url":""},{"company":"AT&T","company_id":"att","location":"Greater St. Louis Area","positions":[{"description":"Sell to Education and Medical account base; represent voice, data, video, wireless, call center, security, maintenance, consulting, and service offerings. $4.5 million dollar quota; sales achievement was 150% in 2005.","duration":"Aug 2003 Mar 2006 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2006","start_date":"Aug 2003","subtitle":"AT&T","title":"Integrated Solutions Executive II"}],"url":"https://www.linkedin.com/company/att"},{"company":"Verizon Enterprise Solutions Group","company_id":"verizonbusiness","location":"","positions":[{"description":"Hired as a \\"hunter\\" to acquire new corporate accounts. Responsible for selling the design, installation, and maintenance of Voice and Data networks and hardware solutions.","duration":"Feb 2002 Jul 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2003","start_date":"Feb 2002","subtitle":"Verizon Enterprise Solutions Group","title":"Corporate Account Manager II"}],"url":"https://www.linkedin.com/company/verizonbusiness"},{"company":"McLeodUSA","company_id":"mcleodusa","location":null,"positions":[{"description":"Responsible for selling voice and data solutions to Tier 1 and 2 business prospects. Consistently Exceeded QuotaFinished 2001 In The Top 25% In the Country","duration":"Jan 2000 Jan 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2002","start_date":"Jan 2000","subtitle":"McLeodUSA","title":"Strategic/Major Account Manager"},{"description":"Responsible for selling same voice and data solutions to Tier 2 and 3 business prospects.Achieved 115% of Quota 2000 Achieved 125% of Quota 1999","duration":"Jun 1999 Jan 2000 8 months","duration_short":"8 months","end_date":"Jan 2000","start_date":"Jun 1999","subtitle":"McLeodUSA","title":"Senior Account Executive"},{"description":"Hired to build marketing department for Midwest Region. Marketing responsibilities were migrated to Iowa.","duration":"Nov 1998 Jun 1999 8 months","duration_short":"8 months","end_date":"Jun 1999","start_date":"Nov 1998","subtitle":"McLeodUSA","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/mcleodusa"},{"company":"Nextel Communications","company_id":"sprint","location":"","positions":[{"description":"Responsible for managing $9M marketing budget in support of a four-state area with annual services revenues of $75M and equipment sales of $24M. Developed pricing and position strategies and promotional offers. Conducted competitive analyses, market segmentations, and demographic studies. Managed PR, Community and Employee Relations. Responsible for new product launches, monthly promotions, new pricing plans, sales incentives, and referral programs. Managed Dealer/Indirect distribution channel marketing efforts as well as affinity programs with local organizations and associations.","duration":"Nov 1995 Sep 1998 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 1998","start_date":"Nov 1995","subtitle":"Nextel Communications","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Honeywell","company_id":"honeywell","location":"","positions":[{"description":"Directed a team of 12 service technicians and pipe fitters in delivery of field service on automated and mechanical energy management systems. Top Corporate Honors in 1991.","duration":"Jan 1988 May 1995 7 years 5 months","duration_short":"7 years 5 months","end_date":"May 1995","start_date":"Jan 1988","subtitle":"Honeywell","title":"Service Coordinator"}],"url":"https://www.linkedin.com/company/honeywell"}]', '["“I have had the privilege of having Cherie as my account executive on two different occasions. The first was during her McCleod a days, the second and most recent was during her time with Verizon Enterprise Solutions. During both these times Cherie performance was far above others in her field. Cherie is by far one of the best account executives I have ever dealt with. She is knowledgeable and extremely customer centered. I would love to have her my account executive again in the future because I know she can be trusted and counted on to deliver me outstanding service.”","“I had the pleasure of being teamed with with Cherie while she was an account executive at AT&T as a system engineer. Cherie did a fantastic job winning back accounts that were previously lost to AT&T. She is one of those true professionals that not only increased the sales revenue during her tenure but also created great customer loyalty.”"]'] User: ['Debra Nugent Hermann', 'Passionate about contributing to my community, interested in marketing, health care, medical devices and philanthropy. A common thread in my professional career and leadership efforts in my community has been fostering relationships, customer engagement and a positive client experience. Whether it is educating and connecting a hospital with the best medical product, a donor with a meaningful charity or executing an inspiring event, my focus is always on creating and developing relationships and connection.', 'Donor Ambassador at Thompson \| Habib \| Denison Inc', 'Thompson \| Habib \| Denison Inc', '[{"company":"Thompson \| Habib \| Denison Inc","company_id":"thdinc","industry":"Marketing and Advertising","location":"Lincoln, Massachusetts, United States","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Thompson \| Habib \| Denison Inc","title":"Donor Ambassador"}],"url":"https://www.linkedin.com/company/thdinc"},{"company":"Housing Opportunities for Women (HOW)","company_id":"how-empowering","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Housing Opportunities for Women (HOW)","title":"Advisory Council"}],"url":"https://www.linkedin.com/company/how-empowering"},{"company":"Jackson Chance Foundation","company_id":"the-jackson-chance-foundation","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Jackson Chance Foundation","title":"Development/Event Committee"}],"url":"https://www.linkedin.com/company/the-jackson-chance-foundation"},{"company":"Therapeutic Riding, Incorporated","company_id":"therapeutic-riding-incorporated","location":"Ann Arbor, Michigan","positions":[{"description":"","duration":"Oct 2016 Sep 2018 2 years","duration_short":"2 years","end_date":"Sep 2018","start_date":"Oct 2016","subtitle":"Therapeutic Riding, Incorporated","title":"Development Committee"}],"url":"https://www.linkedin.com/company/therapeutic-riding-incorporated"},{"company":"St. Francis School","company_id":null,"location":null,"positions":[{"description":"Educational Trust Fund Board Member. Part of a team that ensured the trust fund continued to support St. Francis School. Helped to promote and cultivate the Leadership Circle initiative that has contributed more than $60,000 to the ETF.","duration":"Jan 2011 Sep 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2014","start_date":"Jan 2011","subtitle":"St. Francis School","title":"ETF Board Member"},{"description":"Oversee 25 committees that supplement the teachers or parents at the school. Work closely with the principal and ensure that the PTO is enhancing the quality of the school community. School pride, spirit and marketing of the school is a focus and spirit wear has been added to the St. Francis Community. The PTO is also creating and supporting spirit building activities in an effort to enhance the overall school experience and also support marketing efforts. Volunteering initiatives have been a renewed focus and continues to grow. Middle School Coordinator and Committee has been reorganized with more parent involvement.","duration":"Aug 2013 Aug 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2014","start_date":"Aug 2013","subtitle":"St. Francis School","title":"PTO President"},{"description":"Part of a development leadership team that manages all fundraising activities within the school community. Responsible for four major fundraisers with annual revenue between $200-325k, including recruitment of prospective leadership, increasing revenue, marketing and budgets.","duration":"May 2009 Sep 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2013","start_date":"May 2009","subtitle":"St. Francis School","title":"Development Committee Member"}],"url":""},{"company":"University of Michigan, C.S Mott Children’s Hospital, Event on Main","company_id":null,"location":"Ann Arbor, MI","positions":[{"description":"A member of the team that created a new fundraiser to support the opening of the Women\'s and Children\'s Hospital of University of Michigan. Responsible for, event planning, logistics, decor, community outreach, and philanthropy. Raised over $1 million dollars between 2009-2012. The Event on Main continues in supporting different specialties each year within the Hospitals. A member of the team that created a new fundraiser to support the opening of the Women\'s and Children\'s Hospital of University of Michigan. Responsible for, event planning, logistics, decor, community outreach, and philanthropy. Raised over $1 million dollars between 2009-2012. The Event on Main continues in supporting different specialties each year within the Hospitals.","duration":"Aug 2009 Jun 2012 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2012","start_date":"Aug 2009","subtitle":"University of Michigan, C.S Mott Children’s Hospital, Event on Main","title":"Founding Executive Committee Member"}],"url":""},{"company":"St. Francis School","company_id":null,"location":"Ann Arbor, MI","positions":[{"description":"Chairperson for the ETF Benefit, a dinner, auction fundraiser that supports the Educational Trust Fund for St. Francis School. Lead a team of 30 people in various positions. Focused on marketing the event, increasing the number of guests and on new reservations. The ETF Benefit in 2008 had a record number of 329 guests. Chairperson for the ETF Benefit, a dinner, auction fundraiser that supports the Educational Trust Fund for St. Francis School. Lead a team of 30 people in various positions. Focused on marketing the event, increasing the number of guests and on new reservations. The ETF Benefit in 2008 had a record number of 329 guests.","duration":"Aug 2007 Jun 2008 11 months","duration_short":"11 months","end_date":"Jun 2008","start_date":"Aug 2007","subtitle":"St. Francis School","title":"Educational Trust Fund Chairperson"}],"url":""},{"company":"Wellness Place","company_id":null,"location":"Palatine, IL","positions":[{"description":"A founding member of the Auxiliary Team that was responsible for the development and fundraising efforts of a grass roots cancer support center. Part of a small team that created events to secure donations for the creation and support of the Wellness Place. In two years created four events that made over $750,000. Responsible for the overall event execution, event ideas, marketing, and securing of auction items. A founding member of the Auxiliary Team that was responsible for the development and fundraising efforts of a grass roots cancer support center. Part of a small team that created events to secure donations for the creation and support of the Wellness Place. In two years created four events that made over $750,000. Responsible for the overall event execution, event ideas, marketing, and securing of auction items.","duration":"Oct 1998 Apr 2001 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2001","start_date":"Oct 1998","subtitle":"Wellness Place","title":"Founding Auxiliary Board Member"}],"url":""},{"company":"Neuromedical Systems, Inc.","company_id":null,"location":"Suffern, NY","positions":[{"description":"New product launch of an enhanced computer imaging system that detected cancer as well as the marketing and sales of the PAPNET System. Sales management support for regional marketing representatives. Neuromedical System software installation. New product launch of an enhanced computer imaging system that detected cancer as well as the marketing and sales of the PAPNET System. Sales management support for regional marketing representatives. Neuromedical System software installation.","duration":"Oct 1995 May 1997 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 1997","start_date":"Oct 1995","subtitle":"Neuromedical Systems, Inc.","title":"Marketing and Sales Professional"}],"url":""},{"company":"Surgipath Medical Industries","company_id":"surgipath-medical-industries-inc.","location":"Richmond, IL","positions":[{"description":"Responsible for managing and increasing sales activity for 265 Hospitals and private labs in the Chicago area and Indiana. Created marketing materials and delivered sales presentations to pathologists and hospital executives. Consistently held the highest gross profit margin in the company. Increased sales by 30% in total volume. Responsible for managing and increasing sales activity for 265 Hospitals and private labs in the Chicago area and Indiana. Created marketing materials and delivered sales presentations to pathologists and hospital executives. Consistently held the highest gross profit margin in the company. Increased sales by 30% in total volume.","duration":"Jan 1992 Oct 1995 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 1995","start_date":"Jan 1992","subtitle":"Surgipath Medical Industries","title":"Regional Sales Representative"}],"url":"https://www.linkedin.com/company/surgipath-medical-industries-inc."}]', '["Carrie Meghie “Debra is talented & hardworking. She’s been an asset to Jackson Chance Foundation and a pleasure to work with. I highly recommend Debra. ”","LinkedIn User “I had the pleasure of getting to know Debra during her time as a founding member of the Executive Committee for the Event on Main. A fundraiser for C. S. Mott Children’s Hospital. Debra is very creative, detailed orientated, always helpful, very organized and a great asset to any organization/board. I absolutely loved working with her. ”"]']### Assistant: The agent's job is to manage relationships and provide outstanding service to clients, and today, the user is reaching out to the agent because they need assistance in marketing a medical product to hospitals.
### Human: Agent: ['Amanda Wowk', 'Creative freelance writer + content strategist.', 'Freelance Writer', 'Amanda Wowk Creative', '[{"company":"Amanda Wowk Creative","company_id":null,"location":"Greater New York City Area","positions":[{"description":"• Write original and engaging content for brands’ websites, blogs, products, email marketing campaigns, and social media channels.• Manage content strategy and social media planning for global brands. • Ghostwrite copy for brands, executives, and thought leaders, including articles, blog posts, and eBooks. • Clients and bylines include The Huffington Post, The Points Guy, Hipmunk, TripIt, Summersalt, Qualtrics, SAP Concur, Delighted, Smart Horizons Career Online Education, Eddy HR, RexPay, RentCars, SAP, Elite Daily, Planted, Inc., bSmart Guide, Reward Gateway, fischerAppeIt, Inc., Westchester Integrative Health, Wegner Associates, Inc., and Cask & Barrel Club.• My data reporting has been picked up by top-tier media outlets including Travel + Leisure, CBS News, NBC News, Fortune, CNBC Make It, Forbes, AFAR, The Hill, Miami Herald, South Florida Sun Sentinel, and Las Vegas Review-Journal.","duration":"Oct 2015 - Present 6 years 7 months","duration_short":"6 years 7 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Amanda Wowk Creative","title":"Freelance Writer"}],"url":""},{"company":"Franklin Templeton","company_id":"franklin-templeton","location":null,"positions":[{"description":"• Designed, managed, and executed organization-wide communications strategies for internal clients. • Provided communications support, including writing email marketing content and articles for a global audience of 9,000+ employees.","duration":"Mar 2016 Apr 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2017","start_date":"Mar 2016","subtitle":"Franklin Templeton","title":"Sr. Communications Consultant"},{"description":"","duration":"Feb 2014 Mar 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2016","start_date":"Feb 2014","subtitle":"Franklin Templeton Investments","title":"Sr. HR Recruiter"},{"description":"Selected from a global pool of talent for an international assignment in FTI\'s Edinburgh, UK office.","duration":"Jul 2013 Feb 2014 8 months","duration_short":"8 months","end_date":"Feb 2014","start_date":"Jul 2013","subtitle":"Franklin Templeton","title":"HR Recruiter"},{"description":"","duration":"Apr 2011 Feb 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2014","start_date":"Apr 2011","subtitle":"Franklin Templeton Investments","title":"HR Recruiter"},{"description":"","duration":"Aug 2007 Apr 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2011","start_date":"Aug 2007","subtitle":"Franklin Templeton","title":"HR Specialist"}],"url":"https://www.linkedin.com/company/franklin-templeton"}]', '["Colleen McCrum “I am so happy to have found Amanda to work with, she has been the perfect fit and exactly what my team and I were looking for! Amanda is dependable, creative, responsive, professional, and her writing is flawless. If you work with Amanda, you will be very happy with your decision.”","Angela Marie Feher “Amanda is an outstanding extension of our team and I appreciate her help more than I can articulate. She\'s quickly become my right-hand, helping with everything from content strategy and production to social media and logistics. I would highly recommend working with her! ”"]'] User: ['Alexis Harsh', 'Experienced Sales and Project Manager with a passion for client experiences.', 'Senior Account Executive at Business Impact Group', 'Business Impact Group', '[{"company":"Business Impact Group","company_id":"business-impact-group","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Business Impact Group","title":"Senior Account Executive"},{"description":"","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Business Impact Group","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/business-impact-group"},{"company":"Julia Knight","company_id":"julia-knight","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"Julia Knight","title":"Key Account Manager"}],"url":"https://www.linkedin.com/company/julia-knight"},{"company":"Posh Bridal Couture","company_id":"posh-bridal-couture","location":"Wayzata, Minnesota","positions":[{"description":"","duration":"Jun 2015 Dec 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2016","start_date":"Jun 2015","subtitle":"Posh Bridal Couture","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/posh-bridal-couture"},{"company":"Watermark Stationery","company_id":null,"location":"Wayzata, Minnesota","positions":[{"description":"I sold the business after 10 years.","duration":"2003 2014 11 years","duration_short":"11 years","end_date":"2014","start_date":"2003","subtitle":"Watermark Stationery","title":"Business Owner"}],"url":""}]', '["“I highly recommend Alexis and her store, Watermark Stationery, to all of my clients. Alexis is always up on the latest trends and is spot on with her etiquette recommendations for wedding stationery. As an event planner, I know I can send clients to her and she will present them with an invitation that fits well within their budget as well as their style preference. Watermark has a large selection of stationery design books to look through and a full range of price points, which is soo important. My clients never feel like they have to compromise style for price.”","“A consummate professional and cool under pressure I would recommend her services to anyone. I\'m also a huge fan of her beautiful store in Wayzata. The selection is well-edited and offers many unique lines that are available no where else in the Twin Cities.”"]']### Assistant: The agent's job is to provide freelance writing and content strategy services, and today, the agent is reaching out to the user because they need to discuss a potential collaboration on a new marketing project.
### Human: Agent: ['Josh Madsen', "As an agent who's an expert in this local area, I bring a wealth of knowledge and expertise about buying and selling real estate here. It's not the same everywhere, so you need someone you can trust for up-to-date information. I am eager to serve you. Here are some of the things I can do for you: Find Your Next Home You need someone who knows this area inside and out! I can work with you to find the right home at the right price for you, including all the neighborhood amenities that matter - not to mention the essential criteria you have for your ideal home Sell a Home When it's time to move, you need someone who will advertise your home, show to prospective buyers, negotiate the purchase contract, arrange financing, oversee the inspections, handle all necessary paperwork and supervise the closing. I can take care of everything you need, from start to close. Consult on Home Selling Tactics Oftentimes buyers don't visualize living in your home the way you do. I can make your home attractive to its ideal audience - which can help you get top dollar. Things like staging the home, making repairs or minor improvements, or even simply painting the walls can be the difference between a home resting on the market and one that's sold fast.", 'Realtor at Century 21 Everest Realty Group (Utah)', 'Century 21 Everest Realty Group (Utah)', '[{"company":"Century 21 Everest Realty Group (Utah)","company_id":"everest-realty-group-utah-","industry":"Real Estate","location":"6925 S Union Park Center #200, Midvale, UT 84047","positions":[{"description":"Why Century 21 Everest Realty is #1 in the country!https://youtu.be/HYNMuy4Becs Why Century 21 Everest Realty is #1 in the country!https://youtu.be/HYNMuy4Becs","duration":"Sep 2015 - Present 6 years 5 months","duration_short":"6 years 5 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Century 21 Everest Realty Group (Utah)","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/everest-realty-group-utah-"},{"company":"ZipLocal","company_id":"ziplocal","location":"","positions":[{"description":"Directly managed 20+ sales professionals including sales administration for both Inside and Outside sales. Responsibilities include, coaching, training and development, customer service, overall customer retention and new customer acquisition, setting and achieving sales goals, effectively planning and executing canvass management, sales forecasting, create and implement new organizational processes, also responsible for recruiting and terminating employees. My team and I work extremely hard and have a lot of fun doing it.","duration":"Aug 2007 May 2015 7 years 10 months","duration_short":"7 years 10 months","end_date":"May 2015","start_date":"Aug 2007","subtitle":"ZipLocal","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/ziplocal"}]', '["Justin Pierce “I have worked under Josh now since October 2011 at Ziplocal, he manages our team & is a born leader. I have seen many examples of his talents and have long been impressed by his diligence and work ethic and has outstanding organizational skills. He is able to successfully complete multiple tasks with amazing results despite deadline pressure. He strives to make our team better each week hitting with averages above 100% sales percentage goals and the highest percentages in the company. ”","Jason Chesnut “Josh is an individual with multiple qualities. Josh is a natural leader who respects the system and those he manages. He is trustworthy and defines what leading by example means. My time with Josh as my direct manager has shaped my career ever since. I have tried to emulate all that I have learned from his example and have found great success by doing so. Any organization lucky enough to employ Josh will have an individual that can be trusted on every level.”"]'] User: ['Sandy Carey', 'Real Estate Agent in the Boise, Metro area. Contact me for any questions regarding buying, selling homes, foreclosure, short sales and bankruptcy information. Thank you!', 'Associate Broker', 'Carey Homes Idaho at EPIC Realty', '[{"company":"Carey Homes Idaho at EPIC Realty","company_id":null,"location":"Meridian, Idaho","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Carey Homes Idaho at EPIC Realty","title":"Associate Broker"}],"url":""},{"company":"Silvercreek Realty Group","company_id":"silvercreek-realty-group","location":null,"positions":[{"description":"","duration":"Feb 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Silvercreek Realty Group","title":"Sandy Carey - Associate Broker"},{"description":"\\"Let me Carey you HOME.\\" Serving buyers and sellers in the Treasure Valley, Boise, Idaho metro areas since 2013.","duration":"Oct 2012 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Silvercreek Realty Group","title":"Real Estate Agent - REALTOR"}],"url":"https://www.linkedin.com/company/silvercreek-realty-group"},{"company":"Timberline Servicing","company_id":"timberline-servicing","location":"Beaverton, OR","positions":[{"description":"","duration":"Jun 2011 Sep 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2012","start_date":"Jun 2011","subtitle":"Timberline Servicing","title":"Timeline Administrator / Bankruptcy Specialist"}],"url":"https://www.linkedin.com/company/timberline-servicing"},{"company":"Appraisal Valet","company_id":null,"location":"Tigard, OR","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Appraisal Valet","title":"Administration / Customer Service / Appraisal Review"}],"url":""},{"company":"1SEO","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"Mar 2010","subtitle":"1SEO","title":"Office Manager / Account Executive"}],"url":""},{"company":"a National Pageant","company_id":null,"location":"United States","positions":[{"description":"","duration":"Aug 2008 Aug 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2009","start_date":"Aug 2008","subtitle":"a National Pageant","title":"Miss Czech Slovak US"}],"url":""},{"company":"Alyeska Title Guarantee Agency","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2005 Aug 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2007","start_date":"Jun 2005","subtitle":"Alyeska Title Guarantee Agency","title":"Administrative Assistant"}],"url":""}]', '["“I was privileged to meet with her and she is very knowledgeable about her job as Realtor. Truly a genuine person!”","“Sandy Ptak is an industrious, vivacious and high caliber real estate professional. Sandy is also wisely seasoned in real estate due to family history in the same field. This brings a rich tapestry to her education an expertise. It is my pleasure to recommend her to anyone who may do business with her.”"]']### Assistant: The agent's job is to assist clients in buying or selling real estate, and today the agent is reaching out to the user because they need to discuss potential investment opportunities in the Boise, Metro area.
### Human: Agent: ['Tim Koeller', 'Experienced Family Counselor with a demonstrated history of working in the individual and family services industry. Strong healthcare services professional skilled in Negotiation, Customer Service, Sales, Business Development, and Customer Satisfaction.', 'Family Service Counselor at Grandview Memory Gardens', 'Grandview Memory Gardens', '[{"company":"Grandview Memory Gardens","company_id":"grandview-memory-gardens","location":"Bluefield, Virginia, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Grandview Memory Gardens","title":"Family Service Counselor"}],"url":"https://www.linkedin.com/company/grandview-memory-gardens"},{"company":"JK Enterprises","company_id":null,"location":"Princeton, West Virginia, United States","positions":[{"description":"owner and operator performing residential painting and janitorial services owner and operator performing residential painting and janitorial services","duration":"Nov 2012 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Nov 2012","subtitle":"JK Enterprises","title":"Business Owner"}],"url":""},{"company":"DISH Network","company_id":"dish-network","location":"Bluefield, WV","positions":[{"description":"Apple Business Chat assignment Apple Business Chat assignment","duration":"Sep 2019 Sep 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2020","start_date":"Sep 2019","subtitle":"DISH Network","title":"Customer Service Specialist"}],"url":"https://www.linkedin.com/company/dish-network"},{"company":"Service Corporation International","company_id":"scicorp","location":"Roselawn Memorial Gardens","positions":[{"description":"Family Service Counselor specializing in pre-need and at-need cemetery and funeral arrangements Family Service Counselor specializing in pre-need and at-need cemetery and funeral arrangements","duration":"Dec 2016 Aug 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Aug 2019","start_date":"Dec 2016","subtitle":"Service Corporation International","title":"Family Service Counselor"}],"url":"https://www.linkedin.com/company/scicorp"},{"company":"Partnership Property Management","company_id":null,"location":"Princeton, WV","positions":[{"description":"","duration":"Sep 2012 Sep 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2016","start_date":"Sep 2012","subtitle":"Partnership Property Management","title":"Maintenance/Caretaker"}],"url":""},{"company":"Unemployed and looking","company_id":"unemployed-and-looking","location":"","positions":[{"description":"Experienced Sales and Marketing Manager looking for employment in the West Virginia/Virginia area. Experienced Sales and Marketing Manager looking for employment in the West Virginia/Virginia area.","duration":"Mar 2011 Sep 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2012","start_date":"Mar 2011","subtitle":"Unemployed and looking","title":"N/A"}],"url":"https://www.linkedin.com/company/unemployed-and-looking"},{"company":"Bright House Networks","company_id":"bright-house-networks","location":"","positions":[{"description":"Manage a marketing effort to provide video, high speed and home phone solutions to residents moving into a new home or established community throughout the Tampa Bay area. Manage a marketing effort to provide video, high speed and home phone solutions to residents moving into a new home or established community throughout the Tampa Bay area.","duration":"Jan 1996 Mar 2011 15 years 3 months","duration_short":"15 years 3 months","end_date":"Mar 2011","start_date":"Jan 1996","subtitle":"Bright House Networks","title":"Marketing Manager Community and Builder Relations"}],"url":"https://www.linkedin.com/company/bright-house-networks"}]', '["Michelle Molodecki “Date: July 26, 2011 To whomsoever it may concern: I had the pleasant opportunity to work closely with Mr. Koeller as a professional colleague for eleven years at Bright House Networks. Tim has always had my respect and he remains even more cherished today as an esteemed mentor and trustworthy acquaintance. Tim was a very dedicated manager and an effective team leader, his accomplished diverse background and knowledge is in valuable. He had an impeccable reputation for credibility and dependability among his peers and executive senior management, as well as externally among his satisfied clients and professional acquaintances. Tim successfully developed and implemented numerous incentive and marketing initiatives to better demonstrate the effectiveness of his team as well as to gain significant improvements in productivity and sales. His drive for excellence was constant and he was available 24 hours a day, seven days a week, even while on vacations and holidays. I am pleased to say that Tim is an esteemed team player, a perpetual contributor and a devoted and sincere hardworking individual. He would be a worthy prospective candidate who could quickly become an invaluable asset and a welcomed addition to any establishment. I would highly recommend Tim for whichever position he may decide to move onto next. He is the type of naturally born leader that anyone would be content to work with and I wish him all the best in his future endeavors. Regards, Michelle M. Molodecki michmolo@aol.com”","Bob Gibbons “Tim has done an outstanding job servicing our account...aligning our goals of cutomer service and great value. His knowledge and willingness to improve the process for the client is refreshing. I whole heartedly recommend Tim.”"]'] User: ['Jennifer D.', 'www.theamoraecompany.com', 'The Amorae Company', '716 Realty Group', '[{"company":"716 Realty Group","company_id":"716-realty-group","industry":"Real Estate","location":"Buffalo, New York, United States","positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"716 Realty Group","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/716-realty-group"},{"company":"The Amorae Company","company_id":null,"location":"Buffalo/Niagara, New York Area","positions":[{"description":"www.theamoraecompany.com www.theamoraecompany.com","duration":"Mar 2018 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"The Amorae Company","title":"Owner"}],"url":""},{"company":"HUNT Commercial Real Estate","company_id":"hunt-commercial-real-estate","location":"Buffalo, New York","positions":[{"description":"","duration":"Apr 2017 Nov 2021 4 years 8 months","duration_short":"4 years 8 months","end_date":"Nov 2021","start_date":"Apr 2017","subtitle":"HUNT Commercial Real Estate","title":"Licensed Real Estate Salesperson"}],"url":"https://www.linkedin.com/company/hunt-commercial-real-estate"}]', '["George Hamberger “I have had the pleasure of knowing and working with Jennifer on a commercial real estate deal. She was always \\"in the game\\" and full of enthusiasm and very pleasant to interact with. George Hamberger, Hanna Commercial Real Estate ”","Steve Hunt “Jennifer combines unusual creative capacity with courageous initiative. She is unafraid to offer new technical approaches to marketing while also willing to make personal calls to both move transactions along and start new opportunities with people she doesn\'t know. She has a fresh exuberance to try new approaches while doing the dirty detail work that often is lost in the big picture. Her breadth of marketing talent and fearlessness will mean outstanding service to her customers.”"]']### Assistant: The agent's job is to provide family counseling services, and today the user is reaching out to the agent because they need assistance with a real estate transaction involving a family property.
### Human: Agent: ['LJ Norman', 'Experienced Full Stack Engineer with a demonstrated history of working in the online media industry. Skilled in Design Fundamentals, HTML/CSS, JavaScript, Java, AWS. I have an old-school work ethic and an unending desire to become a better person; mentally, physically, spiritually. I am passionate about learning above all else, which is why I love to code. For me, coding delivers an unending challenge that never gets dull!', 'Skills: Java, React, AWS, SQL', 'PermaPeeps.com - ljnorman.me', '[{"company":"PermaPeeps.com - ljnorman.me","company_id":null,"location":"United States","positions":[{"description":"Applied knowledge of graphic design and software development to create eye-catching, functional web pages for clients. Utilized knowledge of HTML, CSS, JavaScript, Java, Adobe Dreamweaver, Adobe Photoshop and Adobe Illustrator; create stunning web pages that serve/ed the needs of both the client and their customers. Handled the development of all projects from conception to completion to include but not limited to, design briefings, client meetings both in-person and over the phone, project proposals, code creation, image manipulation, web layout design, and implementation of the website to their server (which I also run and manage for them).Periodically prepare documents with complex formats, such as newsletters, brochures, flyers, special reports, briefings, and manuals, using the advanced functions of word processing (Microsoft Word), desktop publishing (Adobe InDesign and Microsoft Publisher). Also edit material and make necessary corrections in grammar, punctuation, spelling, and format. Have developed office automation procedures to insure efficient information administration.","duration":"Nov 2012 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Nov 2012","subtitle":"PermaPeeps.com - ljnorman.me","title":"Freelance Full Stack Developer / UI Designer"}],"url":""},{"company":"The Old Cannery Furniture Warehouse","company_id":null,"location":"Sumner, WA","positions":[{"description":"I was responsible for a myriad of technologies. My day to day activities included break fixing issues that arose in PC\'s, networking equipment, VoIP phone system, point of sale software, printers and employees cell phones. I administrated the Microsoft Office 365 cloud service which I helped to migrate to the Cannery from Google\'s GSuite. I also helped to administrate Windows Server 2012 and 2016, including tools like active directory, DHCP and event log. I was administrator for several vendors including; Verizon, Adobe, Insight, Storis point of sale, Ring Central and Pacific Office Automation. During my tenure I installed several improvements including adding televisions, kiosks and telephones to the more than 10 acre store. I was also responsible for maintaining and monitoring the IP camera system including the retrieval of media to help solve crime and hold employees accountable. I also helped to implement a support system at the Cannery which helped to relieve the minor day to day break fixes. I kept documentation of my activities using OneNote and Wikis using Sharepoint.What a great company and culture! The company constantly contributes to their community, employ some of the finest people I have met and provide several opportunities for personal growth. I cannot express enough about the Old Cannery Furniture Warehouse in Sumner, WA.","duration":"Dec 2017 Oct 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2019","start_date":"Dec 2017","subtitle":"The Old Cannery Furniture Warehouse","title":"Information Technology Specialist"}],"url":""}]', '["Michael Bail “LJ is a hard-working and diligent designer, with an excellent eye for color and project layout. He has a strong background in Digital Information Technology, and the skills and desire to get the job done.”","Maer Wilson “LJ was a hard worker and dedicated student at GBC. His work was imaginative and well-researched. I expect he will excel in the workforce and will be an asset to any company for which he works.”"]'] User: ['Colleen Manfredi', 'Human Resources and Leadership Development Business Partner with experience and accomplishments in the areas of: recruitment and retention, succession planning, employee relations, benefits and compensation, HR policy development and legal compliance. Effective at developing and implementing a full range of HR services to enhance organizational effectiveness and increase employee engagement and productivity.Specialties: Recruitment & Retention, Benefits Administration, Employment Law, HR Program/Project Management, Employee Relations. Training & Development, Organizational Development, Performance Management, HR Policy Development', 'Senior Business Partner, Human Resources - Trane Technologies', 'Trane Technologies', '[{"company":"Trane Technologies","company_id":"tranetechnologies","industry":"Industrial Machinery Manufacturing","location":"Northeast","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Trane Technologies","title":"Senior Business Partner, Human Resources"}],"url":"https://www.linkedin.com/company/tranetechnologies"},{"company":"Trane","company_id":"trane","location":"Woburn, MA","positions":[{"description":"","duration":"Jun 2012 Jul 2018 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2018","start_date":"Jun 2012","subtitle":"Trane","title":"Business Partner, Human Resources"}],"url":"https://www.linkedin.com/company/trane"},{"company":"The Advocator Group","company_id":"bbabsence","location":"Wakefield, Massachusetts","positions":[{"description":"","duration":"Jun 2009 Jun 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2012","start_date":"Jun 2009","subtitle":"The Advocator Group","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/bbabsence"},{"company":"Bright Horizons Family Solutions","company_id":"bright-horizons","location":"","positions":[{"description":"","duration":"Oct 2004 Jun 2009 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jun 2009","start_date":"Oct 2004","subtitle":"Bright Horizons Family Solutions","title":"Manager, Human Resources"}],"url":"https://www.linkedin.com/company/bright-horizons"},{"company":"Lifetime Brands","company_id":"lifetime-brands","location":"","positions":[{"description":"","duration":"Feb 1999 Oct 2004 5 years 9 months","duration_short":"5 years 9 months","end_date":"Oct 2004","start_date":"Feb 1999","subtitle":"Lifetime Brands","title":"Senior Human Resources Generalist"}],"url":"https://www.linkedin.com/company/lifetime-brands"},{"company":"Kelly Services","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1997 Feb 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 1999","start_date":"Aug 1997","subtitle":"Kelly Services","title":"Staffing & Service Coordinator"}],"url":""}]', '["“Colleen has a glowing personality. She is always cheerful and a pleasure to be around. She goes above and beyond in the work place on a daily basis. She truly cares about each individual employee in the work place. She always has an open door policy and is willing to discuss any matter at hand. She does a thorough screening with each employee that she hires to be sure that they meet the companies wants and needs.”","“Colleen is a solid and confident HR Manager and staffing leader. She is a strong partner for managers and colleagues, as well as, an effective leader for her direct reports. She is resourceful, fair, thorough, dedicated, and loyal. Employees from all levels of the organization respect and enjoy working with Colleen.”"]']### Assistant: The agent's job is to provide technical support to employees, and today, the agent is reaching out to the user to schedule a training session on a new HR software system.
### Human: Agent: ['Jodie K.', "I wanted to be a writer since the fifth grade when my essay on Johnny Appleseed was chosen to be presented to the whole school at assembly. My entire career has involved creative writing, first for a global consumer tech brand, as a book and newsletter editor, communications consultant, food and lifestyle writer, and in retail brand development. Now I write for a health care plan and provider that's been in the business for five decades. Always open to new creative opportunities, so let's talk. And I make work fun.", 'Career writer with a B.S. in Journalism and endless curiosity', 'Kaiser Permanente', '[{"company":"Kaiser Permanente","company_id":"kaiser-permanente","industry":"Hospitals and Health Care","location":"Denver, Colorado, United States","positions":[{"description":"Copywriter with Kaiser Permanente\'s national marketing content team. Copywriter with Kaiser Permanente\'s national marketing content team.","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Kaiser Permanente","title":"Writer, National Brand Marketing and Editorial Content"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"Writer and editor of expert opinion papers in vertical industries like healthcare and life sciences, retail and consumer products, media and entertainment, telecom, public sector/government, and travel and transportation.","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"IBM","title":"Senior Thought Leadership Writer, Institute for Business Value"},{"description":"B2B marketing for an AI-powered intelligent search platform.","duration":"Jan 2017 Jun 2017 6 months","duration_short":"6 months","end_date":"Jun 2017","start_date":"Jan 2017","subtitle":"IBM","title":"Marketing Writer, Watson"},{"description":"Created B2C content for external event marketing.","duration":"Jan 2014 Dec 2016 3 years","duration_short":"3 years","end_date":"Dec 2016","start_date":"Jan 2014","subtitle":"IBM","title":"Events and Training Content Manager, Systems Lab Services"},{"description":"Writer of sales and marketing content across the IBM portfolio.","duration":"Jan 2010 Dec 2013 4 years","duration_short":"4 years","end_date":"Dec 2013","start_date":"Jan 2010","subtitle":"IBM","title":"Writer, Digital Sales"},{"description":"Editor of IBM’s sales and marketing internal electronic newsletter.","duration":"Apr 2006 Dec 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2009","start_date":"Apr 2006","subtitle":"IBM","title":"Newsletter Editor and Program Manager, IBM eNews"},{"description":"B2B writer for enterprise web sites.","duration":"Apr 2001 Mar 2006 5 years","duration_short":"5 years","end_date":"Mar 2006","start_date":"Apr 2001","subtitle":"IBM","title":"Web Writer, Interactive Marketing"},{"description":"Developed communication channels acknowledging employee accomplishments.","duration":"Jan 1999 Apr 2001 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2001","start_date":"Jan 1999","subtitle":"IBM","title":"Internal Communications Manager, Customer Service and Client Briefing Center"},{"description":"Writer of procedures, tutorials, manuals, and online content.","duration":"Jan 1997 Jan 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1999","start_date":"Jan 1997","subtitle":"IBM","title":"Process Writer, Global Technology Services"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Jim Botsford “There are many words that can describe Jodie; thoughtful, smart, creative, friendly, funny, savvy, meticulous, the list can go on an on. But Jodie isn\'t a word, she isn\'t a label, Jodie is Jodie - she is the real deal. I recently had the fortune of seeing Jodie at work, doing what she does best; write, edit and spin the narrative. She edited my manuscript in in a short timeframe with her usual flare of comments, thoughts and edits - the eyes of an eagle. It was as if she was part of my mind and my creative process while editing; she enhanced and ensured my voice remained, while streamlining and ensuring clear and concise story-telling. I would recommend Jodie for any position, consultation - writing, creative, strategy, you name it. I am honored she took my book on, honored that she helped me reach my goals and my dreams. ”","Brenda Miller “In 1985, I was Manager of a national retail chain. I hired Jodie on the spot. Here’s why… I asked the dreaded “where are you going to be in ____ years” question and was thoroughly enthralled listening to her life plan, which included J-School and a detailed vision of what and where she would do it. She was passionate about her career course and had confidence that she would achieve her vision. This was a life plan, not simply next steps. Talk about setting lofty goals for yourself?! She started working that afternoon. Now, so many years later, I’ve watched Jodie soar in her technical writing and marketing career by amassing all the details, and excitedly finding the story in each piece or project, making it relatable to the audience while aligning the brand. Not meaning to be cheeky, but she really does this! ”"]'] User: ['Doris Marks Rodier', 'I am an articulate and creative professional, with extensive background in writing, editing, nonprofit fundraising, event planning, marketing, and hospitality. Specialties: Writing, editing, fundraising, event promotion and management, and marketing', 'Director of Marketing and Special Events at Bayley Life', 'Bayley', '[{"company":"Bayley","company_id":null,"location":"Cincinnati, OH","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Bayley","title":"Director of Marketing and Special Events"}],"url":""},{"company":"SPCA Cincinnati","company_id":"spca-cincinnati","location":"Cincinnati, Ohio Area","positions":[{"description":"","duration":"Dec 2015 Apr 2016 5 months","duration_short":"5 months","end_date":"Apr 2016","start_date":"Dec 2015","subtitle":"SPCA Cincinnati","title":"Special Events Manager"}],"url":"https://www.linkedin.com/company/spca-cincinnati"},{"company":"Stepping Stones","company_id":"stepping-stones-llc","location":"UCP, Given, and Allyn Campuses","positions":[{"description":"Coordinating the fundraising events for this amazing organization! Coordinating the fundraising events for this amazing organization!","duration":"Jun 2014 Dec 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2015","start_date":"Jun 2014","subtitle":"Stepping Stones","title":"Special Events Coordinator"}],"url":"https://www.linkedin.com/company/stepping-stones-llc"},{"company":"Karen Lindner Designs","company_id":null,"location":"","positions":[{"description":"I work directly with Karen Lindner, the jewelry designer, to develop new sales venues and local and regional PR. I work directly with Karen Lindner, the jewelry designer, to develop new sales venues and local and regional PR.","duration":"Jun 2010 Dec 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2012","start_date":"Jun 2010","subtitle":"Karen Lindner Designs","title":"Director of Sales, New Account Development, and Marketing"}],"url":""},{"company":"Antonelli College","company_id":null,"location":null,"positions":[{"description":"Teaching English, College Keyboarding, Introduction to Hospitality and Tourism, Social Event Planning, Corporate Event Planning, Hotel Management, Hotel Housekeeping, and Negotiating Contracts","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Antonelli College","title":"Adjunct Professor"},{"description":"I teach Hospitality and Tourism at Antonelli College","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"Antonelli College","title":"Adjunct Instructor"}],"url":""},{"company":"The Glendalia Boutique Hotel","company_id":null,"location":"","positions":[{"description":"I run a lovely, all-suite boutique hotel in Glendale. Elegant, full of art and antiques, right on the Village Square. I run a lovely, all-suite boutique hotel in Glendale. Elegant, full of art and antiques, right on the Village Square.","duration":"Jun 2011 Feb 2012 9 months","duration_short":"9 months","end_date":"Feb 2012","start_date":"Jun 2011","subtitle":"The Glendalia Boutique Hotel","title":"General Manager"}],"url":""},{"company":"The Iron Horse","company_id":"iron-horse-inn-restaurant","location":"","positions":[{"description":"In addition to planning private events for the Iron Horse, I also compose press releases and promote our English teas and other Iron Horse events. I am also helping to plan the 2011 Glendale Beer, Wine, and Food Fest. In addition to planning private events for the Iron Horse, I also compose press releases and promote our English teas and other Iron Horse events. I am also helping to plan the 2011 Glendale Beer, Wine, and Food Fest.","duration":"Apr 2011 Feb 2012 11 months","duration_short":"11 months","end_date":"Feb 2012","start_date":"Apr 2011","subtitle":"The Iron Horse","title":"Private Event Coordinator"}],"url":"https://www.linkedin.com/company/iron-horse-inn-restaurant"},{"company":"STOP AIDS","company_id":null,"location":"","positions":[{"description":"I organize the fundraising events for STOP AIDS, formerly AIDS Volunteers of Cincinnati, along with other wonderful and dedicated staff members and volunteers. These events include our Walk to Stop AIDS, our annual gala, and many other events through the course of the year. I organize the fundraising events for STOP AIDS, formerly AIDS Volunteers of Cincinnati, along with other wonderful and dedicated staff members and volunteers. These events include our Walk to Stop AIDS, our annual gala, and many other events through the course of the year.","duration":"May 2001 Mar 2011 9 years 11 months","duration_short":"9 years 11 months","end_date":"Mar 2011","start_date":"May 2001","subtitle":"STOP AIDS","title":"Special Events Coordinator"}],"url":""},{"company":"Pulse","company_id":null,"location":"","positions":[{"description":"Former social columnist and photographer for weekly newspaper Pulse--Pulse of Our Town column Former social columnist and photographer for weekly newspaper Pulse--Pulse of Our Town column","duration":"Apr 2008 Dec 2008 9 months","duration_short":"9 months","end_date":"Dec 2008","start_date":"Apr 2008","subtitle":"Pulse","title":"Former Social Columnist"}],"url":""}]', '["Carolyn Jayne Lunt “Doris was very engaged in every project, full of very innovative and bright ideas, and always willing to jump in with whatever was needed to make an event flow smoothly and successfully.”","Grace Jones “Doris has tremendous commitment to whatever project she is currently working on and makes things happen! It is a pleasure to watch someone like her organize, agonize and produce such successful events.This is one person you want on your team. Grace Jones, Sr. Designer”"]']### Assistant: The agent's job is to write marketing content for a health care plan and provider, and today the agent is reaching out to the user because they need assistance with editing and promoting a fundraising event for Bayley Life.
### Human: Agent: ['LJ Norman', 'Experienced Full Stack Engineer with a demonstrated history of working in the online media industry. Skilled in Design Fundamentals, HTML/CSS, JavaScript, Java, AWS. I have an old-school work ethic and an unending desire to become a better person; mentally, physically, spiritually. I am passionate about learning above all else, which is why I love to code. For me, coding delivers an unending challenge that never gets dull!', 'Skills: Java, React, AWS, SQL', 'PermaPeeps.com - ljnorman.me', '[{"company":"PermaPeeps.com - ljnorman.me","company_id":null,"location":"United States","positions":[{"description":"Applied knowledge of graphic design and software development to create eye-catching, functional web pages for clients. Utilized knowledge of HTML, CSS, JavaScript, Java, Adobe Dreamweaver, Adobe Photoshop and Adobe Illustrator; create stunning web pages that serve/ed the needs of both the client and their customers. Handled the development of all projects from conception to completion to include but not limited to, design briefings, client meetings both in-person and over the phone, project proposals, code creation, image manipulation, web layout design, and implementation of the website to their server (which I also run and manage for them).Periodically prepare documents with complex formats, such as newsletters, brochures, flyers, special reports, briefings, and manuals, using the advanced functions of word processing (Microsoft Word), desktop publishing (Adobe InDesign and Microsoft Publisher). Also edit material and make necessary corrections in grammar, punctuation, spelling, and format. Have developed office automation procedures to insure efficient information administration.","duration":"Nov 2012 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Nov 2012","subtitle":"PermaPeeps.com - ljnorman.me","title":"Freelance Full Stack Developer / UI Designer"}],"url":""},{"company":"The Old Cannery Furniture Warehouse","company_id":null,"location":"Sumner, WA","positions":[{"description":"I was responsible for a myriad of technologies. My day to day activities included break fixing issues that arose in PC\'s, networking equipment, VoIP phone system, point of sale software, printers and employees cell phones. I administrated the Microsoft Office 365 cloud service which I helped to migrate to the Cannery from Google\'s GSuite. I also helped to administrate Windows Server 2012 and 2016, including tools like active directory, DHCP and event log. I was administrator for several vendors including; Verizon, Adobe, Insight, Storis point of sale, Ring Central and Pacific Office Automation. During my tenure I installed several improvements including adding televisions, kiosks and telephones to the more than 10 acre store. I was also responsible for maintaining and monitoring the IP camera system including the retrieval of media to help solve crime and hold employees accountable. I also helped to implement a support system at the Cannery which helped to relieve the minor day to day break fixes. I kept documentation of my activities using OneNote and Wikis using Sharepoint.What a great company and culture! The company constantly contributes to their community, employ some of the finest people I have met and provide several opportunities for personal growth. I cannot express enough about the Old Cannery Furniture Warehouse in Sumner, WA.","duration":"Dec 2017 Oct 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2019","start_date":"Dec 2017","subtitle":"The Old Cannery Furniture Warehouse","title":"Information Technology Specialist"}],"url":""}]', '["Michael Bail “LJ is a hard-working and diligent designer, with an excellent eye for color and project layout. He has a strong background in Digital Information Technology, and the skills and desire to get the job done.”","Maer Wilson “LJ was a hard worker and dedicated student at GBC. His work was imaginative and well-researched. I expect he will excel in the workforce and will be an asset to any company for which he works.”"]'] User: ['Colleen Manfredi', 'Human Resources and Leadership Development Business Partner with experience and accomplishments in the areas of: recruitment and retention, succession planning, employee relations, benefits and compensation, HR policy development and legal compliance. Effective at developing and implementing a full range of HR services to enhance organizational effectiveness and increase employee engagement and productivity.Specialties: Recruitment & Retention, Benefits Administration, Employment Law, HR Program/Project Management, Employee Relations. Training & Development, Organizational Development, Performance Management, HR Policy Development', 'Senior Business Partner, Human Resources - Trane Technologies', 'Trane Technologies', '[{"company":"Trane Technologies","company_id":"tranetechnologies","industry":"Industrial Machinery Manufacturing","location":"Northeast","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Trane Technologies","title":"Senior Business Partner, Human Resources"}],"url":"https://www.linkedin.com/company/tranetechnologies"},{"company":"Trane","company_id":"trane","location":"Woburn, MA","positions":[{"description":"","duration":"Jun 2012 Jul 2018 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2018","start_date":"Jun 2012","subtitle":"Trane","title":"Business Partner, Human Resources"}],"url":"https://www.linkedin.com/company/trane"},{"company":"The Advocator Group","company_id":"bbabsence","location":"Wakefield, Massachusetts","positions":[{"description":"","duration":"Jun 2009 Jun 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2012","start_date":"Jun 2009","subtitle":"The Advocator Group","title":"Director, Human Resources"}],"url":"https://www.linkedin.com/company/bbabsence"},{"company":"Bright Horizons Family Solutions","company_id":"bright-horizons","location":"","positions":[{"description":"","duration":"Oct 2004 Jun 2009 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jun 2009","start_date":"Oct 2004","subtitle":"Bright Horizons Family Solutions","title":"Manager, Human Resources"}],"url":"https://www.linkedin.com/company/bright-horizons"},{"company":"Lifetime Brands","company_id":"lifetime-brands","location":"","positions":[{"description":"","duration":"Feb 1999 Oct 2004 5 years 9 months","duration_short":"5 years 9 months","end_date":"Oct 2004","start_date":"Feb 1999","subtitle":"Lifetime Brands","title":"Senior Human Resources Generalist"}],"url":"https://www.linkedin.com/company/lifetime-brands"},{"company":"Kelly Services","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 1997 Feb 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 1999","start_date":"Aug 1997","subtitle":"Kelly Services","title":"Staffing & Service Coordinator"}],"url":""}]', '["“Colleen has a glowing personality. She is always cheerful and a pleasure to be around. She goes above and beyond in the work place on a daily basis. She truly cares about each individual employee in the work place. She always has an open door policy and is willing to discuss any matter at hand. She does a thorough screening with each employee that she hires to be sure that they meet the companies wants and needs.”","“Colleen is a solid and confident HR Manager and staffing leader. She is a strong partner for managers and colleagues, as well as, an effective leader for her direct reports. She is resourceful, fair, thorough, dedicated, and loyal. Employees from all levels of the organization respect and enjoy working with Colleen.”"]']### Assistant: The agent's job is to provide technical support and troubleshoot IT-related issues. Today, the user is reaching out to the agent because they need assistance with setting up a new employee's computer and software.
### Human: Agent: ['Dr Pamela Nathan', 'Provides an 8 week, comprehensive and clinically researched, online stress help program. It consists of daily emails delivered directly to your inbox. It incorporates 5 familiar methods: meditation, guided imagery, cognitive reframing, basic nutrition and yoga stretches. Program previously sold at $129.00 COVID 19 SPECIAL - now available on line at $2.99. Available at the website https://www.stresshelpcenter.com or Facebook at www.facebook.com/StressHep Center Provides up-to-date monthly educational and newsy email. Sign up necessary at Specialties: B.A. Psychology, Witwatersrand University, Johannesburg, South Africa Senior researcher for 2 years of the successful program together with with Dr Steven Brody MD. The clinical trials verified a 42% reduction in subjective stress levels scores. L.Ac Licensed Acupuncturist in San Diego since 1986. Acupuncture & Chinese Herbal Medicine. D.H.M. Doctor of Homeopathy - Lindlahr College, Johannesburg, South Africa. Classical training in South Africa. Presently uses an eclectic approach.', 'Stress Help Center - Senior Researcher', 'Stress Help Center', '[{"company":"Stress Help Center","company_id":null,"location":"California, United States","positions":[{"description":"Stress Help Center offers a comprehensive, on-line, stress management program that incorporates meditation and relaxation, guided imagery, basic nutrition. cognitive reframing and yoga exercises. COVID SPECIAL $129.00 program - NOW $2.99Participants receive daily emails over a period of 8 weeks. Clinical research conducted over 2 years with Dr Steven Brody MD and Dr Michael Lydic MD - shows a 42% reduction in subjective stress level scores. Stress Help Center offers a comprehensive, on-line, stress management program that incorporates meditation and relaxation, guided imagery, basic nutrition. cognitive reframing and yoga exercises. COVID SPECIAL $129.00 program - NOW $2.99Participants receive daily emails over a period of 8 weeks. Clinical research conducted over 2 years with Dr Steven Brody MD and Dr Michael Lydic MD - shows a 42% reduction in subjective stress level scores.","duration":"Jan 1998 - Present 24 years 1 month","duration_short":"24 years 1 month","end_date":"Present","start_date":"Jan 1998","subtitle":"Stress Help Center","title":"Senior Researcher"}],"url":""},{"company":"Ecology Health Center","company_id":null,"location":"San Diego","positions":[{"description":"We are dedicated to bringing you the most up to date, innovative information and service in the field holistic health care. We focus on both alternative and complementary medicine. Complementary medicine is used together with conventional medicine. Alternative medicine on the other hand, is used in place of conventional medicine. We believe in prevention; we know that education is an essential component in prevention. We are dedicated to bringing you the most up to date, innovative information and service in the field holistic health care. We focus on both alternative and complementary medicine. Complementary medicine is used together with conventional medicine. Alternative medicine on the other hand, is used in place of conventional medicine. We believe in prevention; we know that education is an essential component in prevention.","duration":"Jun 1985 - Present 36 years 8 months","duration_short":"36 years 8 months","end_date":"Present","start_date":"Jun 1985","subtitle":"Ecology Health Center","title":"Director"}],"url":""},{"company":"South African Jewish American Community","company_id":null,"location":"San Diego","positions":[{"description":"SAJAC - the South African Jewish American Community - has been actively providing services to new immigrants and those in need for the past 25 years. They are now open to nation-wide membership. You can also find us on facebook as facebok.com/SAJACUnitedStates SAJAC - the South African Jewish American Community - has been actively providing services to new immigrants and those in need for the past 25 years. They are now open to nation-wide membership. You can also find us on facebook as facebok.com/SAJACUnitedStates","duration":"Jan 1987 - Present 35 years 1 month","duration_short":"35 years 1 month","end_date":"Present","start_date":"Jan 1987","subtitle":"South African Jewish American Community","title":"President"}],"url":""},{"company":"SAJAC San Diego","company_id":null,"location":"San Diego, California, United States","positions":[{"description":"Social networking and community support Social networking and community support","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"SAJAC San Diego","title":"President"}],"url":""},{"company":"California Clinic of Preventive Medicine","company_id":null,"location":"Del Mar","positions":[{"description":"Provided Homeopathic consultations to patients in a medically supervised environment, using a \'functional medicine\' approach, long before the terminology of \'functional medicine\' was known. Provided Homeopathic consultations to patients in a medically supervised environment, using a \'functional medicine\' approach, long before the terminology of \'functional medicine\' was known.","duration":"Jun 1980 Aug 1990 10 years 3 months","duration_short":"10 years 3 months","end_date":"Aug 1990","start_date":"Jun 1980","subtitle":"California Clinic of Preventive Medicine","title":"Homeopath"}],"url":""},{"company":"Ecology Medical Clinic","company_id":null,"location":"","positions":[{"description":"Acupuncture and Homeopathy & Chinese Herbal Medicine Acupuncture and Homeopathy & Chinese Herbal Medicine","duration":"1979 1984 5 years","duration_short":"5 years","end_date":"1984","start_date":"1979","subtitle":"Ecology Medical Clinic","title":"Acupuncture"}],"url":""}]', '["Elizabeth Meehan “Dr. Pamela Nathan assisted me via her work in SAJAC to prepare the memorial service for a student whose family needed support to honor his memory. I was extremely impressed by her helpful attitude and ability to bring together the community to honor the memory of a talented man. Through this interaction I also learned of her integrity and hard work in supporting others. I highly recommend her for her both her work ethic and, and ability to respond to emergency situations with compassion, and immediate assistance. In very short order arranged the details of the service, and found members of the community to share remarks. Additionally, she followed up by making the writing of this extraordinary individual available through SAJAC. David had struggled against apartheid in South Africa prior to coming to the US, and had left important and insightful writing based on his experiences. Dr. Nathan immediately recognized the importance of perserving his writing, and his memory as a living legacy of Jewish history. Elizabeth Meehan Professor of Humanities SD City College”","Anthony Provencio “I have worked with Pamela for over 3 years now and have found her to be honest, reliable, hard working, conscientious and always courteous.”"]'] User: ['Sandra Guassi', 'I am a passionate professional who love to empower people through self-discovery, personal growth, and information.', 'Stress Management Consultant & Clinical Hypnotherapist at Sandra Guassi - Meaningful Living', 'Sandra Guassi- Meaningful Living', '[{"company":"Sandra Guassi- Meaningful Living","company_id":null,"location":"Atlanta Metropolitan Area","positions":[{"description":"","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"Sandra Guassi- Meaningful Living","title":"Certified Clinical Hypnotherapist"}],"url":""},{"company":"The Angel Touch","company_id":null,"location":"Gurnee area - Lake County - IL","positions":[{"description":"","duration":"May 2010 Dec 2019 9 years 8 months","duration_short":"9 years 8 months","end_date":"Dec 2019","start_date":"May 2010","subtitle":"The Angel Touch","title":"Wellness & Mindfulness Coach - MS / Holy Fire II Usui & Karuna Reiki Master-Teacher"}],"url":""},{"company":"ChildServ","company_id":"childserv","location":"","positions":[{"description":"Responsible for coordinating a group of three caregivers and thirty children from 3 months to 5 years old in three different locations (Waukegan, North Chicago and Round Lake - IL). Planning lessons and activities for all ages.Child development orientation to the caregivers and the parents. Reporting to the area director.Writing monthly newsletter Responsible for coordinating a group of three caregivers and thirty children from 3 months to 5 years old in three different locations (Waukegan, North Chicago and Round Lake - IL). Planning lessons and activities for all ages.Child development orientation to the caregivers and the parents. Reporting to the area director.Writing monthly newsletter","duration":"Nov 2008 Mar 2009 5 months","duration_short":"5 months","end_date":"Mar 2009","start_date":"Nov 2008","subtitle":"ChildServ","title":"Program Coordinator"}],"url":"https://www.linkedin.com/company/childserv"},{"company":"Private Counseling Office","company_id":null,"location":"","positions":[{"description":"Adult, teenager and child counseling.Individual and group counseling.Workshops.Children creativity development training.Vocational counseling.Women and pregnancy issues group training.Passionate professional that worked with Gestalt Approach, which always promoted a Holistic work, integrating mind, body and spirit. Adult, teenager and child counseling.Individual and group counseling.Workshops.Children creativity development training.Vocational counseling.Women and pregnancy issues group training.Passionate professional that worked with Gestalt Approach, which always promoted a Holistic work, integrating mind, body and spirit.","duration":"Feb 1988 Feb 1998 10 years 1 month","duration_short":"10 years 1 month","end_date":"Feb 1998","start_date":"Feb 1988","subtitle":"Private Counseling Office","title":"Clinical Psychotherapist"}],"url":""}]', '["Giuliana Franchi “I highly recommend Sandra\'s work. She masters her skills on the hypnotherapy field and uses different techniques in her sessions that meet the need and the person in question. I felt myself very safe and with real results in my life process.”","Cristine Isolda Furbino “I have met Sandra 15 years ago, and since then we became close friends. As a friend, she has always given me a great guidance in all aspects of life and very kind to me and my family all the time. Regarding her professionalism, her passion for what she does and her knowledge in many fields is undoubtful. As a client, I could not ask for a better one. ”"]']### Assistant: The agent's job is to provide an 8-week, comprehensive online stress help program, and today the user is reaching out to the agent because they need assistance with stress management and personal growth.
### Human: Agent: ['Jessica DelGuercio', 'Creative marketing & brand specialist with over a decade of experience in Public Relations, Social & Digital Media, Advertising & Events.', 'Entrepreneur, Dog Trainer, Owner Greenwich Canine Club', 'PAWS of Greenwich Canine Club', '[{"company":"PAWS of Greenwich Canine Club","company_id":null,"location":"Greenwich, Connecticut","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"PAWS of Greenwich Canine Club","title":"Founder"}],"url":""}]', '["Karen Meurer Bacellar “In the few months we worked together at Current, Jessica shared with me her extensive knowledge of the travel and lifestyle PR sector. I looked up to her (and still do), because she carried herself confidently and built the kind of relationships with journalists and clients most publicists can only dream to achieve. She\'s the kind of boss you hope to have and I am fortunate to have worked with her.”","Andrea Viscuso “I worked with Jessica at J Public Relations where she completely took me under her wing and showed me everything there was to know about working with hospitality and travel PR clients, the media, managing expectations, etc. She is an amazing publicist with years of experience. We have grown to be friends in our careers and she has become a go-to for PR advice and counsel.”"]'] User: ['Carla Hansen', 'My goal is to distill and transform client information into compelling concepts. Developing data-driven creative is familiar territory, as is working within the parameters of highly-regulated categories. Messaging for digital content including site copy and eCRM, online video, SEO and social. Branding, positioning and presentation copy. Experience includes financial, telecom, B2C, B2B, health and wellness.', 'Freelance Writer, Content, ACD Copy, Senior Copywriter, Saatchi, Ogilvy, Digitas, G2, Margeotes', 'various advertising agencies', '[{"company":"various advertising agencies","company_id":"various-advertising-agencies","industry":"Marketing Services","location":"New York, NY","positions":[{"description":"","duration":"2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2019","subtitle":"various advertising agencies","title":"Freelance ACD Copy & Content"}],"url":"https://www.linkedin.com/company/various-advertising-agencies"},{"company":"Saatchi & Saatchi","company_id":"saatchi-&-saatchi","location":null,"positions":[{"description":"Working on CRM, e-CRM, digital and social media projects for Mead Johnson\'s Enfamil brand.","duration":"Jan 2014 2019 5 years","duration_short":"5 years","end_date":"2019","start_date":"Jan 2014","subtitle":"Saatchi & Saatchi","title":"ACD Copywriter"},{"description":"Returned to Saatchi and the creative team I worked with last year, expanding on the CRM program for Enfamil, including a new product creative exploratory.","duration":"Aug 2013 2019 6 years","duration_short":"6 years","end_date":"2019","start_date":"Aug 2013","subtitle":"Saatchi & Saatchi","title":"Freelance Senior Writer / ACD"}],"url":"https://www.linkedin.com/company/saatchi-&-saatchi"},{"company":"Ogilvy Interactive","company_id":"ogilvy","location":"New York, NY","positions":[{"description":"SEO content and product-specific articles for DuPont B2B site update. SEO content and product-specific articles for DuPont B2B site update.","duration":"Jan 2013 Jun 2013 6 months","duration_short":"6 months","end_date":"Jun 2013","start_date":"Jan 2013","subtitle":"Ogilvy Interactive","title":"Freelance Writer"}],"url":"https://www.linkedin.com/company/ogilvy"},{"company":"Saatchi & Saatchi","company_id":"saatchi-&-saatchi","location":"","positions":[{"description":"Creating an enhanced CRM program including new product positioning for Enfamil, a leading baby formula. Creating an enhanced CRM program including new product positioning for Enfamil, a leading baby formula.","duration":"Oct 2011 Jan 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2013","start_date":"Oct 2011","subtitle":"Saatchi & Saatchi","title":"Freelance Writer"}],"url":"https://www.linkedin.com/company/saatchi-&-saatchi"},{"company":"Cosgrove Associates","company_id":"cosgrove-associates","location":"","positions":[{"description":"Digital and direct projects, both acquisition and CRM, for a range of Chase card products and affinity cards including AARP, Hyatt and Disney. Digital and direct projects, both acquisition and CRM, for a range of Chase card products and affinity cards including AARP, Hyatt and Disney.","duration":"Jan 2011 Sep 2011 9 months","duration_short":"9 months","end_date":"Sep 2011","start_date":"Jan 2011","subtitle":"Cosgrove Associates","title":"Freelance ACD, Copy"}],"url":"https://www.linkedin.com/company/cosgrove-associates"},{"company":"Entree Health, div. of Cline Davis Mann","company_id":null,"location":"","positions":[{"description":"Marketing projects for the pharmaceutical industry. Clients included Amgen, Lucentis and Pfizer. Marketing projects for the pharmaceutical industry. Clients included Amgen, Lucentis and Pfizer.","duration":"Oct 2010 Dec 2010 3 months","duration_short":"3 months","end_date":"Dec 2010","start_date":"Oct 2010","subtitle":"Entree Health, div. of Cline Davis Mann","title":"Senior Writer, freelance"}],"url":""},{"company":"Cosgrove Associates","company_id":"cosgrove-associates","location":"","positions":[{"description":"Writer for a comprehensive integrated enrollment initiative for WageWorks, a national benefits provider. Assignment included a customizable communication stream for their top clients. Other work included going projects for several major credit cards including Chase Ink and Chase Blueprint. Writer for a comprehensive integrated enrollment initiative for WageWorks, a national benefits provider. Assignment included a customizable communication stream for their top clients. Other work included going projects for several major credit cards including Chase Ink and Chase Blueprint.","duration":"Apr 2010 Oct 2010 7 months","duration_short":"7 months","end_date":"Oct 2010","start_date":"Apr 2010","subtitle":"Cosgrove Associates","title":"Freelance ACD Copy"}],"url":"https://www.linkedin.com/company/cosgrove-associates"},{"company":"Digitas Health","company_id":null,"location":"","positions":[{"description":"DTC digital and direct for arthritis, smoking cessation, and a facial anti-aging treatment. DTC digital and direct for arthritis, smoking cessation, and a facial anti-aging treatment.","duration":"Feb 2010 May 2010 4 months","duration_short":"4 months","end_date":"May 2010","start_date":"Feb 2010","subtitle":"Digitas Health","title":"Senior Copywriter, freelance"}],"url":""},{"company":"Digitas","company_id":"digitas-north-america","location":"","positions":[{"description":"Digital and direct marketing for American Express OPEN business credit card products. Acquisition and CRM. Digital and direct marketing for American Express OPEN business credit card products. Acquisition and CRM.","duration":"May 2009 Feb 2010 10 months","duration_short":"10 months","end_date":"Feb 2010","start_date":"May 2009","subtitle":"Digitas","title":"Senior Copywriter, freelance"}],"url":"https://www.linkedin.com/company/digitas-north-america"},{"company":"Draftfcb","company_id":"fcbglobal","location":"","positions":[{"description":"Developed a range of direct marketing programs for healthcare insurance products targeting two AARP member age groups, 50 - 64 years and over 65 (Medicare-eligible). Expertise includes acquisition, CRM, and cross-sell. Strong presentation and client skills. Developed a range of direct marketing programs for healthcare insurance products targeting two AARP member age groups, 50 - 64 years and over 65 (Medicare-eligible). Expertise includes acquisition, CRM, and cross-sell. Strong presentation and client skills.","duration":"Nov 2006 Feb 2009 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2009","start_date":"Nov 2006","subtitle":"Draftfcb","title":"Creative Supervisor"}],"url":"https://www.linkedin.com/company/fcbglobal"},{"company":"Margeotes Fertitta Powell","company_id":null,"location":"","positions":[{"description":"Lead writer with consistent client contact for SunCom Wireless. Responsible for all direct and integrated communications, including consumer and B2B. Lead writer with consistent client contact for SunCom Wireless. Responsible for all direct and integrated communications, including consumer and B2B.","duration":"Mar 2005 Nov 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2006","start_date":"Mar 2005","subtitle":"Margeotes Fertitta Powell","title":"Group Copy Supervisor"}],"url":""}]', '["Sandy Fischer “Carla\'s versatility has proven to be a valuable asset especially for fast-paced assignments. She always gets the job done – quickly, efficiently and right on strategy.”","Stan Poulos “She\'s all write by me... Carla is a \\"brand thinker,\\" and truly knows the meaning of integration. She presents creative ideas with enthusiasm, can discuss tactical executions and communicate the benefits to clients. And yes....her co-workers say she is a joy to work with. At G2 direct & digital Carla integrated brand messaging for direct and interactive needs for B2B and consumer accounts including BellSouth (large and small business). For Brown & Williamson, she was center-stage on this account across all brands, from strategic planning to creative. For Capri, she created an entire CRM magazine wrapped in style. In fact prospects still try to steal samples from me. At Margeotes/Fertitta/Powell, Carla joined me as my partner to help grow a division dedicated to direct and interactive. Carla was the lead writer with consistent client contact for SunCom Wireless and The Children\'s Eye Foundation. She was responsible for all direct and integrated communications, including consumer and B2B. She successfully developed marketing plans and decks for presentation that directly increased our revenues. At fingerprintny.com Carla delivered again. Here she developed a new identity program for NVC Logistics including collateral. She shares credit for the new website. And for Christian Bernard, she worked on a Valentines Day point of sale promotion. Carla has been an important member of my team and a valued friend. I trust her instincts, opinions and sensibilities from strategic planning to creative execution. Check out some of her work in her slideshare presentation. It\'s a good read....”","Augé Reichenberg “Carla Hansen is a dedicated and deeply passionate copywriter. her calm, professionalism would make her an asset to any team. She worked on a most exacting and demanding account and was able to remain fresh and engaged even after four years. I enjoyed her company and her warmth and knew, that no matter what, Carla would come through time and time again. — Augé”","Sandy Fischer “I am very glad to have had the opportunity to work with Carla at Harte-Hanks. Her inspiring creativity and excellent work ethic are impressive to clients and coworkers alike. Most important, she’s a true team player, always meets tight deadlines and produces strategically-sound creative solutions time and time again.”","Clive Jacobson “Carla is a pleasure to work with. Professional, creative, hard-working and with a great sense of humor.”","Liz Poole “Carla is wonderful at her job. She has lots of creative talent, is great with clients, and keeps everybody around her motivated and energized. She brings professionalism, resilience and a great sense of humor to every situation. Carla is a very strong conceptual person and copywriter...and she supervises well, too. I could go on and on...so if you want to know more, ask Carla how to get in touch with me!”"]']### Assistant: The agent's job is to develop data-driven creative concepts, and today the agent is reaching out to the user because they need help with branding and positioning copy for a new marketing campaign.
### Human: Agent: ['Elizabeth Bailey, CPC', "A professional with experience in management, coding, revenue cycle management, physician billing, compliance, physician practice management and fraud auditing. Polished in presentation skills and public speaking. Superior skills in E & M and Risk adjustment (HCC) coding, auditing, provider education, coaching employee's and team growth.", 'Senior Clinical Provider Auditor', 'Anthem, Inc.', '[{"company":"Anthem, Inc.","company_id":"antheminc","industry":"Hospitals and Health Care","location":"Temple, Texas","positions":[{"description":"Senior Clinical Provider Auditor/FWAE Senior Clinical Provider Auditor/FWAE","duration":"Sep 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Anthem, Inc.","title":"Clinical Provider Auditor, Senior"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Coding/Auditing/Revenue Management","company_id":null,"location":"Texas, United States","positions":[{"description":"Practice Management Practice Financial analysis Project Management Human Resources Provider RecruitmentProvider EducationAudits, Compliance, E & M, PATH, HCC, QualityBusiness Office reviewsStaff developmentP & P for billing, coding and collectionsPhysician Practice start upPhysician credentialingSpeaking engagements at National conferences Practice Management Practice Financial analysis Project Management Human Resources Provider RecruitmentProvider EducationAudits, Compliance, E & M, PATH, HCC, QualityBusiness Office reviewsStaff developmentP & P for billing, coding and collectionsPhysician Practice start upPhysician credentialingSpeaking engagements at National conferences","duration":"Jan 2003 - Present 18 years 11 months","duration_short":"18 years 11 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Coding/Auditing/Revenue Management","title":"Healthcare Consultant"}],"url":""},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":"Nashville, Tennessee","positions":[{"description":"Auditor FWAEReviewed medical records, Behavior health records, psychotherapy notes for validation of REV codes, CPT, ICD-10 and HCPCS codes submitted for payment from providers and facilities on pre-payment review. Auditor FWAEReviewed medical records, Behavior health records, psychotherapy notes for validation of REV codes, CPT, ICD-10 and HCPCS codes submitted for payment from providers and facilities on pre-payment review.","duration":"May 2016 Sep 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2017","start_date":"May 2016","subtitle":"UnitedHealth Group","title":"Clinical Fraud Auditor II"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"STAT- CARE","company_id":"stat--care","location":"Knoxville, Tennessee","positions":[{"description":"","duration":"Oct 2009 Dec 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2010","start_date":"Oct 2009","subtitle":"STAT- CARE","title":"Coding & Quality Manager"}],"url":"https://www.linkedin.com/company/stat--care"},{"company":"Crossroads Management","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2006 Oct 2009 3 years 6 months","duration_short":"3 years 6 months","end_date":"Oct 2009","start_date":"May 2006","subtitle":"Crossroads Management","title":"Compliance & Coding Manager"},{"description":"","duration":"May 2003 May 2006 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2006","start_date":"May 2003","subtitle":"Crossroads Management","title":"Practice Administrator"}],"url":""},{"company":"CHRISTUS Health","company_id":"christus-health","location":"Houston, Texas","positions":[{"description":"","duration":"Jan 2000 May 2003 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2003","start_date":"Jan 2000","subtitle":"CHRISTUS Health","title":"Compliance Specialist/Project Management"}],"url":"https://www.linkedin.com/company/christus-health"}]', '["Vicky Benson Norman “I have known Liz for three years now and I had the opportunity to work along with her for a few months. I can tell you Liz is very knowledgeable about coding and practice management as well as managed care. She is very detail oriented, self motivated, and has excellent organization skills. It was not uncommon for the staff to approach Liz for her knowledge base and professionalism. I am more than happy to recommend to her others.”","Mila McManus “Liz is extremely knowledgeable about coding, billing, front and back office, and excellent with running and interpreting financial reports. She was also respected by her employees and was very easy to work with.”"]'] User: ['Steve Wattson', 'Experienced Revenue Cycle Management Consultant with a demonstrated history of working in the hospital & health care industry. Strong operations professional skilled in Strategic Planning on Revenue Cycle, AR Recovery Strategy, and Tools to assist Physicians on Revenue Cycle Analytics.', 'Chief RCM/PM Consultant at BillingParadise/PracticeBridge', 'BillingParadise d/b/a MedicalBillingStar', '[{"company":"BillingParadise d/b/a MedicalBillingStar","company_id":"billingparadise","industry":"Hospital & Health Care","location":null,"positions":[{"description":"Assisting Multi-specialty Hospitals, IPAs and Individual Doctors to experience our 24-hour EMR Billing & RCM service\'s shorter Reimbursement Velocity.","duration":"Jan 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Jan 2012","subtitle":"BillingParadise d/b/a MedicalBillingStar","title":"Chief Business Development Officer"},{"description":"","duration":"Jun 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Jun 2006","subtitle":"BillingParadise","title":"Chief Business Officer"}],"url":"https://www.linkedin.com/company/billingparadise"},{"company":"TranscriptionStar-iSource Solutions Inc.","company_id":"isource-solutions-inc.","location":null,"positions":[{"description":"Medical doctors and other health care professionals will reach me to find out the best way to get their medical dictations transcribed.","duration":"Jun 2006 - Present 15 years 3 months","duration_short":"15 years 3 months","end_date":"Present","start_date":"Jun 2006","subtitle":"TranscriptionStar-iSource Solutions Inc.","title":"Outsourcing Consultant - Business Development Executive"},{"description":"We are ranked as #1 by Google for Medical Transcriptions Service","duration":"Jul 2006 Aug 2017 11 years 2 months","duration_short":"11 years 2 months","end_date":"Aug 2017","start_date":"Jul 2006","subtitle":"iSource Solutions Inc.","title":"Outsourcing Consultant"},{"description":"I was a Team Leader for Account Receivables in HealthCare insurance companies.","duration":"Jul 2006 Jul 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2007","start_date":"Jul 2006","subtitle":"iSource Solutions Inc.","title":"Payer Relations - Team Leader"}],"url":"https://www.linkedin.com/company/isource-solutions-inc."},{"company":"BillingParadise","company_id":null,"location":"","positions":[{"description":"I have been assisting numerous doctors and hospitals in identifying the best EMR/EHR and the best solution that can maximize their revenue flow. I have been assisting numerous doctors and hospitals in identifying the best EMR/EHR and the best solution that can maximize their revenue flow.","duration":"2007 2012 5 years","duration_short":"5 years","end_date":"2012","start_date":"2007","subtitle":"BillingParadise","title":"Outsourcing Consultant"}],"url":""}]', '["hari krishna “Steve is an innovated guy”","Anup Nair “Steve is a very proactive and results driven Business Developer. He is imaginative and has the ability to focus his energy into execution for the desired results. His technical knowledge is a major plus to his success. If you need energy & drive in your team - Steve is the man you need!!”"]']### Assistant: The agent's job is to provide revenue cycle management consulting services, and today, the agent is reaching out to the user because they need assistance in strategic planning for revenue cycle optimization.
### Human: Agent: ['Rodney Allen', "Its always been my goal to bring innovative solutions to clients. Today's emerging tech is creating an exciting era of solutions that will change the way most industries will look at promotions and their brand experience.", 'Creative Director Founder RJAgency LLC', 'Bandura Solutions LLC', '[{"company":"Bandura Solutions LLC","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"The Bandura MissionBandura accesses your initiatives and creatively harnesses present and budding digital platforms to provide solutions that maximize customer sales, brand awareness and operational productivity. The Bandura MissionBandura accesses your initiatives and creatively harnesses present and budding digital platforms to provide solutions that maximize customer sales, brand awareness and operational productivity.","duration":"Sep 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Sep 2013","subtitle":"Bandura Solutions LLC","title":"Founder"}],"url":""},{"company":"RJAgency LLC","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Originally created to garner freelance opportunities for design outside of the food and beverage industry, the RJAgency quickly became a provider of brand development, design and marketing strategy for businesses ranging from real estate, religious institutions, local restaurants and software development firms. My background of military, B2B and trade show design empowered me to dialog with clients from both a creative and marketing standpoint while still keeping clients\' bottom line in perspective. Today we provide the full range of branding, design and strategic marketing solutions for a global customer base.","duration":"2002 - Present 19 years","duration_short":"19 years","end_date":"Present","start_date":"2002","subtitle":"RJAgency LLC","title":"Owner"}],"url":""},{"company":"Patrick Henry Creative Promotions Inc","company_id":"patrick-henry-creative-promotions-inc","location":"Houston, Texas Area","positions":[{"description":"Patrick Henry Creative Promotions was my first introduction to the food and beverage industry. Miller Coors, Anheuser Busch, Pernod Ricard, Brown Foreman, and SKYY Spirits are just a few of the suppliers I created visuals for. During my tenor I enjoyed designing for brands such as House of Blues, Chilis, Applebees, Bennigans, TGI Fridays Hospitality USA and countless others. As Art Director my responsibilities included the conceptualization and design of: • Beverage Menus • Beverage Campaigns including Posters, Tabletop, and Sales Sheets components• Rolodex Card and Incentive Program Design• Server Info Card• Packaging Design• Special Event Promotion including programs, lanyards and directory signage. • Brand Standards• Apparel Design The Managerial and Team Leadership Responsibilities included:• Job Allocation• Working with the Executive Team for personnel, equipment and operation decision making• Weekly Team Reporting • Print and Photographer Vendor Liaison","duration":"Jan 2003 May 2009 6 years 5 months","duration_short":"6 years 5 months","end_date":"May 2009","start_date":"Jan 2003","subtitle":"Patrick Henry Creative Promotions Inc","title":"Art Director"}],"url":"https://www.linkedin.com/company/patrick-henry-creative-promotions-inc"},{"company":"Somerset Group Inc","company_id":null,"location":"Madison, Alabama","positions":[{"description":"As Creative Director, my duties were to brainstorm, create and prepare marketing collateral for the military and corporate sectors. I worked directly with printers, specifying papers choices & finishes, negotiated time lines and delivery options and was present at the time of printing for press checks. I also worked directly with photographers, designing specific shots and staging props and featured items. As director, I was responsible for a team of one designer. I gave creative direction where needed. My duties also included traveling to trade shows to oversee the finished booth setups as well as market Somerset Group Inc. I set up and was responsible for several internships, mentor and shadowing programs involving local colleges and high schools.","duration":"Sep 1998 Nov 2002 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2002","start_date":"Sep 1998","subtitle":"Somerset Group Inc","title":"Creative Director"}],"url":""}]', '["Sean Cafferky “Rodney is high-octane energy. He has deep experience with generating growth for startup ventures and mature enterprises both. Rodney combines a fundamental understanding of what it really takes to make a business fly with an aptitude for creative direction. His versatility makes him an effective performer just about anywhere, from thought leadership in the board room to cultivating high-value prospects at the bar.”","Jeff Tucker “What can you say. I have known Rodney for over 10 years. He has been an asset to my company not only as a client but as a vendor as well. When the graphic design gets too complicated or one of my customers need corporate help, Rodney is not only the first person I call but the only person. He has always been very responsive to both my company\'s needs but my client\'s needs as well. I would highly recommend his company to anyone that wants their project done right the first time and on time.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to bring innovative solutions to clients, and today, the agent is reaching out to the user because they need to discuss potential opportunities for collaboration in implementing creative marketing strategies within the healthcare industry.
### Human: Agent: ['Pamela Schiele', "After 6 years in the sales and customer-service industries, I am thrilled to have founded Shop Secret Style. We are an online retailer that carries new & gently used designer couture handbags, shoes, jewelry and clothing for a fraction of the retail price. My extensive background in fashion branding, graphic design, sales, marketing, and customer service has given me the edge needed to be successful in the extremely competitive industry of internet sales.After earning eBay's Top-Rated Seller and High-Volume Seller Status in record time, Shop Secret Style's sales have skyrocketed and our reach has expanded to the international market. We are proud to share that we have made sales in 26 countries, not including the U.S., and counting. The Bottom Line: We have a passion for fashion, finding a great deal, and passing it on to others.Check us out for yourself at:www.shopsecretstyle.comMore to come...Specialties: Web Design, Brand Authentification, Print and Internet Marketing, Graphic Design, Personal Branding, Social Networking, Local Networking, Business Tax Law and Tax Compliance (tax deposit and filing deadlines), HR Compliance, Labor Laws, and The VERY BEST at Providing Superior, Unmatched Customer Service!", 'President at Shop Secret Style', 'Shop Secret Style', '[{"company":"Shop Secret Style","company_id":null,"location":"United States","positions":[{"description":"If you have a passion for fashion, but hate the outrageous prices, then look no further! We carry new & gently used designer couture handbags, shoes, jewelry, & clothing for a fraction of the retail price. At Shop Secret Style, we genuinely enjoy finding exquisite brand name designer items and offering them to our customers at top-secret, way below retail prices!We offer our items via Auction and \\"Buy It Now\\" at our eBay Store and at our Etsy Shop.www.shopsecretstyle.comThe Bottom Line: We have a passion for fashion, finding a great deal, and passing it on to our fashion loving customers.\\"Like\\" us on Facebook and visit our site often. Happy Shopping!","duration":"May 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"May 2012","subtitle":"Shop Secret Style","title":"President"}],"url":""},{"company":"Paychex, Inc.","company_id":"paychex","location":"Towson, Lutherville-Timonium, Cockeysville, and Hunt Valley, Maryland","positions":[{"description":"I partner with small to mid-sized businesses in the Greater Baltimore area to relieve them of their payroll, tax, and HR responsibilities. I personally support over 400 local businesses. While internationally, Paychex supports over 500,000 businesses, of all sizes.I also work closely with local Accounting Professionals. I share mutual clients with over 125 local accounting professionals. I work closely with them to ensure that our clients taxes are properly deposited, reconsiled, and to gaurantee that all federal, state, and local tax returns are filed according to schedule. I am so very honored and proud to work for one of the most ethical companies in the nation. I can attest to Paychex being one of the best companies to work for. When given the opportunity, Paychex will do the right thing. I sleep well at night knowing that I work for a great company and that I sell a superior product- with an amazing support system . And, I am so excited to share all of the ways Paychex saves business owners time and money. Paychex enables entrepreneurs to continue to grow their business- by giving them back their time and peace-of-mind. I don\'t feel like a typical salesperson, because I don\'t have to sell, convince, push, or corner my prospects into buying. After meeting with me and learning about Paychex, saavy business owners view a partnership with me as a safety net for their business. The transition is effortless, and the benefits are off the charts. Partner with Paychex Pam and be empowered to take back your time and peace-of-mind, so that you can focus on your passion, your business!*The views expressed in this post are my own. They have not been reviewed or approved by Paychex, Inc.","duration":"Jan 2010 May 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2012","start_date":"Jan 2010","subtitle":"Paychex, Inc.","title":"Payroll Sales Professional"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"inVentiv Health & Sanofi Aventis","company_id":"inventiv-health","location":"Greater Baltimore Area","positions":[{"description":"During my 1.5 year tenure as a Pharmaceutical & Medical Device Sales Representative for Sanofi-Aventis Pharmaceuticals, contracted through inVentiv, I was responsible for promoting Lantus, Lantus Solostar Pen (device), Apidra, Apidra Solostar Pen (device), and Ambien CR. A few of my many responsibilities included, the management of key national accounts, new product launches, territory management, hosting Physician led speaker programs, booking and conducting Lunch and Learns with 2-4 offices per week, and recruiting and coordinating CDE Education Seminars with our Certified Diabetes Educator and our high-volume physicians\' newly diagnosed Diabetes patients.During my time with Sanofi Aventis, I developed a grasp of medical terminology, anatomy and physiology, systems and disease processes, as well as managed care, the formulary system, and a familiarity of cost issues facing practitioners.In addition to my primary duties listed above, my other responsibilities included:Create and execute an effective call plan Utilize reporting tools provided to achieve territorial goals Communicate and collaborate with the pod mates and District Manager on goals Build business relationships with assigned Physicians and Certified Diabetes EducatorsUtilize customer focused selling skills in all presentations, while keeping post call notes to assist with pre-call planning Attend and participate in quarterly POA meetings Merchandising product samples and support materials for maximum impact Taking the opportunity to prospect for new business and evaluate the sales potential of existing writersDistributing samples to only licensed practitionersRemaining in compliance with the FDA\'s rules and regulations","duration":"Aug 2008 Jan 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2010","start_date":"Aug 2008","subtitle":"inVentiv Health & Sanofi Aventis","title":"Pharmaceutical & Medical Device Sales Representative"}],"url":"https://www.linkedin.com/company/inventiv-health"},{"company":"Herff Jones Inc.","company_id":null,"location":"Washington DC and Surrounding Maryland Counties, The Eastern Shore of Maryland","positions":[{"description":"I worked with grade, middle, high schools, colleges, and Universities in the Maryland and DC area. I convinced the schools to publish their yearbook with Herff Jones. I installed and trained their yearbook staff and faculty advisors on our software plug-ins and Adobe InDesign CS2/CS3 Pagemaker, and Photoshop CS2/CS3. I was responsible for servicing and upgrading all of my schools throughout the year. Finally, I renewed all of my schools each year.It was a great experience and wonderful company to work with. They gave me an education in sales and I gained so much sales experience while in my position, and I built my confidence and self-image as a professional. I highly recommend and respect Herff Jones. If I were a school administrator/ yearbook advisor I would only ever print my yearbook with Herff- and I wouldn\'t even consider working with any other printing companies.","duration":"Jul 2006 Jul 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2008","start_date":"Jul 2006","subtitle":"Herff Jones Inc.","title":"Yearbook Sales Professional/ Owner"}],"url":""}]', '["LinkedIn User “I\'ve had the pleasure of working alongside Pamela on several projects at Sanofi-aventis. Pamela is an excellent presenter, possessing the rare ability to make technical information interesting and accessible to lay persons, and doing it with passion and enthusiasm. She\'s dynamic, personable, a go-getter with an unrelenting drive to succeed. I\'ve really enjoyed working with Pam, she is always someone I could rely on- time and time again. I highly recommend Pamela in all of her endeavors. She is a great asset to any organization.”","Niran Almog, CPA “Pam Schiele is our company representative for all our payroll needs. We met with her twice in person and she was punctual and professional. She was knowledgeable about all the services paychex offers as well as the pricing structure for all desired services. We have yet to have an issue with our payroll system thanks to Pam. Lastly, Pam responds to emails very promptly, something which is crucial for a successful business person.”"]'] User: ['Tamy Lugo', "For 10 years my passion for style and fashion has given me the opportunity to help men and women of all shapes and sizes to reinvent & discover themselves with style. As an entrepreneur building my business from the ground up, I've gained the knowledge and experience to offer Marketing Services for various industries such as IT&MSP - Fashion - Beauty Services - Real Estate My goal is to help you reach your potential with a smooth and easy social media strategy focused on creating a social media presence that drives traffic to your website, builds brand awareness, and most importantly, helps you convert visitors into leads and sales.", 'Wardrobe fashion consultant, Owner of VStylist', 'ARK Solvers', '[{"company":"ARK Solvers","company_id":"ark-solvers","industry":"Computer and Network Security","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"ARK Solvers","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/ark-solvers"},{"company":"VStylist","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2009 - Present 12 years 9 months","duration_short":"12 years 9 months","end_date":"Present","start_date":"Nov 2009","subtitle":"VStylist","title":"Wardrobe Fashion Stylist, Owner"}],"url":""}]', '["Miriam Salgado “We have been working with Tamy for years in Tampa Bay area as our STYLIST for the client who book BRANDING sessions . Also we used her services of stylist for our own. We love to work with her, because she KNOWS how to bring the best image for everyone . She is super professional and I will always recommend her. THANK YOU for everything and we will love to keep working for you”","Fulei Ngangmuta “Tamy is an excellent stylist!!! She is professional and always on top of the trends. She will dress you beyond your satisfaction and goes above and beyond for her clients. She is well versed and would be an asset to anyone seeking her services!!!”"]']### Assistant: The agent's job is to offer marketing services for various industries, including fashion, and today the user is reaching out to the agent because they need assistance in creating a social media strategy to drive traffic to their fashion-related website and increase brand awareness.
### Human: Agent: ['Kim Lee', '• Results oriented with over 15 years experience in the field of Information Systems Management to include; Help Desk, Desktop Support, Unix, Network Management and Data Center Operations. • 20 years experience in Telecommunications to include; provisioning of voice and data as well as systems administration of software and hardware. • Hands on experience with all aspects of project management and systems integration to include; defining requirements, budgeting, design, implementation and support. • Effective communication and leadership skills in negotiations, planning, project coordination, team building, peer relationships and customer service. • Highly organized with strong decision making and leadership skills and proficient at ITIL methodology implementation. Specialties: Demonstrated success in building high performance teams. A mentor to others, recognized for passion and commitment. Experienced in IT Project Management to include M&A, technologies refresh and business integration.', 'IT Manager at Texas Department of Public Safety', 'Texas Department of Safety', '[{"company":"Texas Department of Safety","company_id":null,"location":"DPS,State of Texas","positions":[{"description":"Manager of Desktop Engineering, IT Inventory Control, Manager of Desktop Engineering, IT Inventory Control,","duration":"Jan 2010 - Present 12 years 2 months","duration_short":"12 years 2 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Texas Department of Safety","title":"Desktop Engineer Manager"}],"url":""},{"company":"Texas Department of Public Safety","company_id":null,"location":"","positions":[{"description":"","duration":"2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2010","subtitle":"Texas Department of Public Safety","title":"IT Manager"}],"url":""},{"company":"HD Supply","company_id":"hd-supply","location":null,"positions":[{"description":"I manager a level two desktop support team as well as provision all voice and data circuits","duration":"Mar 1996 Jun 2009 13 years 4 months","duration_short":"13 years 4 months","end_date":"Jun 2009","start_date":"Mar 1996","subtitle":"HD Supply","title":"IT Infrastructure Manager"},{"description":"• Managed day to day operations of a Level II Support Team which included Network, Telecommunications, Windows, Unix and Purchasing.• Planned and managed a 4 million dollar annual IT budget.• Managed all provisioning of telecommunications circuits for Corporate site and 45 plus Distribution Centers and Call Centers.• Coordinated multiple projects to enhance current systems and create cost saving applications.• Coordinated a collaborative team environment to implement creative solutions to complex problems.• Coordinated with integration of systems and teams to the Home Depot Data Center. • Project Manager for 2008 Projects included- successfully migrated 3000 + users from Home Depot email to HDSupply in approx 45 different locations, migrated all users to new VPN platform. Managed roll out of SAP to all locations.","duration":"Mar 2002 Mar 2009 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2009","start_date":"Mar 2002","subtitle":"HD Supply","title":"IT Infrastructure Manager"}],"url":"https://www.linkedin.com/company/hd-supply"},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"• Managed the day to day functions of a 7 x 24 Network Operations Center that operates as a Help Desk, Operations and level one monitoring department as well as the Telecommunications department and Desktop Support departments • Administered all circuit provisioning for the company with approx 40 Distribution Centers and 6 Call Centers. • Managed telecommunications billing saving the company thousands of dollars by uncovering billing errors• Lead Project Manager for Help Desk software (Remedy) implementation. • Lead Project Manager for all upgrades to call center software and hardware environment including Aspect and Avaya Definity phone switch","duration":"Mar 1996 Mar 2002 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2002","start_date":"Mar 1996","subtitle":"The Home Depot","title":"Help Desk/Operations Manager"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"San Diego Convention Center","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1989 Jun 1995 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 1995","start_date":"Mar 1989","subtitle":"San Diego Convention Center","title":"Telecommunications Coordinator"}],"url":""}]', '["Glenn Rosamond “Kim is an outstanding leader in the Service Desk and PC/mobile computing enviroments. She is great with managing projects ensuring completion and budget goals are met. She has a great customer-centric focus that drives a high customer satisfaction rating. She is the consumate professional with high integrity and establishes trust quickly. She is able to acertain new technologies and how they may be used to improve the delivery of the service she provides. I\'d be proud to work with her again if the opportunity arose.”","Phyllis Coleman Dodds “Kim is pleasure to work with. She partners extremely well with others on projects, no matter what their position, prioritizes responsibilites and is willing to do whatever it takes to get the job done. Her loyalty to an employer is an asset that is a rarity today. And her customer service skills are exemplary.”"]'] User: ['Tom Ponten', 'I’ve been on an amazing journey for many years in the IT industry within a 4 service utility organization. I have acquired a broad depth of skills and experiences in the areas of Systems, Applications, User and Group Administration, Complex Troubleshooting and Root Cause Analysis with Customer Satisfaction being my greatest passion.', 'Tecnical Support Engineer at Ivanti', 'Ivanti', '[{"company":"Ivanti","company_id":"ivanti","industry":"Computer Software","location":"Colorado Springs, Colorado, United States","positions":[{"description":"Resolve customer questions or problems in the areas of system configuration/setup, design and product functionality, including fixes or enhancements.Serve as primary support liaison between company and customer.Provide world class technical and customer service.Troubleshoot complex technical issues in customer environments.Perform customer issue replication and document results for escalations to engineering.Contribute toward achievement of team goal and objectives.Works directly with the back line and development teams (as needed) to resolve complex issues and provide input for product direction.Develop and share knowledge about the software/solution. Write/edit knowledge base articles to answer common customer questions.Deliver and receive training to/from others.","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Ivanti","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/ivanti"},{"company":"Colorado Springs Utilities","company_id":"colorado-springs-utilities","location":null,"positions":[{"description":"Responsible for troubleshooting user incidents and 800+ applications which include COTS and custom in-house developed application and providing tech support to 2400+ workstations that use Microsoft Windows in an enterprise computing environment. Moreover, I set up, managed, and troubleshot AD user accounts and Oracle’s database client for use with Microsoft Business Intelligence and Office productivity tools. Finally, I trained and supervised Service Desk technicians, enhancing their capabilities and proficiency.","duration":"Dec 2016 Sep 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2019","start_date":"Dec 2016","subtitle":"Colorado Springs Utilities","title":"Proven Tech Support III \| Helping Companies Translate Their Business Goals to Reality"},{"description":"Provided technical support for applications and devices within a 4-service municipal utility organization. This included more than 2400 workstations and mobile devices that use Microsoft Windows in an enterprise computing environment, more than 800 applications that include COTS and custom in-house developed applications, and more than 300 printing devices. Additionally, I implemented, administered, and supported an SCCM 2012 management framework and a Malware Bytes anti-malware services framework. To ensure consistent software installation in an enterprise computing environment, I created, deployed, and supported MS Group Policies in an Active Directory domain and SCCM application packages. Finally, I migrated a Novell ZENWorks management framework to a Microsoft SCCM 2010 management framework and ZENWorks application packages to Microsoft SCCM application packages.","duration":"Mar 2005 Dec 2016 11 years 10 months","duration_short":"11 years 10 months","end_date":"Dec 2016","start_date":"Mar 2005","subtitle":"Colorado Springs Utilities","title":"Expert Tech Support III \| Continuesly improving the efficiency of the IT infrastructure"},{"description":"Supported and troubleshot the IT infrastructure including 2400+ workstations and 300+ printers. I converted an IPX/SPX print environment to a TCP/IP print environment and implemented Novell’s iPrint printing services. In addition, I migrated a Novell e-Directory services to a Microsoft Active Directory services platform. Finally, I created technical documentation for common failures and new installations of software and hardware and systems.","duration":"Sep 2000 Mar 2005 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2005","start_date":"Sep 2000","subtitle":"Colorado Springs Utilities","title":"Tech Support II"}],"url":"https://www.linkedin.com/company/colorado-springs-utilities"}]', '["Diane Johnson “Tom served as the liasion between my departments and IT. He was always extremely professional, went above and beyond to help his customer and was a pleasure to work with. Tom saved me on many occassions. His technical knowledge and skills are superb. I would welcome Tom to my team any time. Diane Johnson”","William Holst “Tom is a consummate professional who always demonstrates a willingness to get to the bottom of a problem. He displays a solid knowledge of the business, which is not usually the norm for IT support folks. His attitude is excellent and his depth of knowledge of computer related issues on several platforms is very deep.”"]']### Assistant: The agent's job is to provide technical support for a software company, and today, the agent is reaching out to the user because they need assistance in troubleshooting a complex technical issue with their system configuration.
### Human: Agent: ['Dong Yi', 'Since joining Oracle in 2013, I have gained great satisfaction in working with clients and delivering products and services to them. My role is to build a valued and trusted relationship with my clients and collaborate on solving business issues faced by the healthcare industry today. For example, my team and I can provide a market assessment of how our solution rates in the HCM Cloud marketplace and real world examples of client success of an organization.', 'Application Sales Manager at Oracle', 'Oracle', '[{"company":"Oracle","company_id":"oracle","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Dynamic and result driven professional with 16+ years of consulting clients and creating partnerships to overcome business challenges.","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Oracle","title":"Application Sales Manager - HCM for Healthcare"},{"description":"","duration":"Jun 2018 Jan 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2020","start_date":"Jun 2018","subtitle":"Oracle","title":"Sr. Application Sales Representative"},{"description":"","duration":"Mar 2013 May 2018 5 years 3 months","duration_short":"5 years 3 months","end_date":"May 2018","start_date":"Mar 2013","subtitle":"Oracle","title":"Sr. Application Sales Representative"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"SuperMedia LLC (Spin-off from Verizon Communications)","company_id":"dexyp","location":"Dallas/Fort Worth Area","positions":[{"description":"As a media consultant, I\'ve worked with thousands of small to medium size businesses. My role was to create a strategic advertising/marketing plan, through reviewing Industry trends, consumer buying behaviors, & competitive analysis. My goal was to acquire new and retaining existing customer for my clients. By helping my clients become successful, I became an award winning media consultant with Super Media.__________________________________________________Positions held with Verizon/SuperMedia LLC:2010-2013: Outside Sales Representative 2009-2010: Outside District Sales Manager 2006-2009: Outside Sales Representative2004-2006: Inside Sales Representative__________________________________________________Specialties: Search Engine Optimization (SEO), Search Engine Marketing (SEM), Keyword Management, Competitive Analysis, Ad Messaging, Content Building, Marketing Strategies, Direct Mail Strategies, Creative & Directional Advertising, Social Media Marketing, Online Marketing, Yellow pages advertising, Sales, Sales Management, Time management, Contract negotiations, & Providing ROI__________________________________________________Idearc Media, formerly Verizon Information Services, was spun off from Verizon in 2006. The company emerged from the bankruptcy in January 2010 and renamed itself to SuperMedia LLC. Since its merger with Dex One Corporation in April 2013, SuperMedia has operated as a subsidiary of Dex Media, Inc. Company Website at: http://www.supermedia.com/Company History at: http://en.wikipedia.org/wiki/SuperMedia","duration":"May 2004 Mar 2013 8 years 11 months","duration_short":"8 years 11 months","end_date":"Mar 2013","start_date":"May 2004","subtitle":"SuperMedia LLC (Spin-off from Verizon Communications)","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/dexyp"},{"company":"Verizon Information Services","company_id":"verizon","location":"Dallas/Fort Worth Area","positions":[{"description":"Idearc Media, formerly Verizon Information Services, spin off from Verizon in 2006. The company emerged from the bankruptcy in January 2010 and renamed itself to SuperMedia LLC. Since its merger with Dex One Corporation in April 2013, SuperMedia has operated as a subsidiary of Dex Media, Inc.Company Website at: http://www.supermedia.com/Company History at: http://en.wikipedia.org/wiki/SuperMedia Idearc Media, formerly Verizon Information Services, spin off from Verizon in 2006. The company emerged from the bankruptcy in January 2010 and renamed itself to SuperMedia LLC. Since its merger with Dex One Corporation in April 2013, SuperMedia has operated as a subsidiary of Dex Media, Inc.Company Website at: http://www.supermedia.com/Company History at: http://en.wikipedia.org/wiki/SuperMedia","duration":"May 2004 Nov 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2006","start_date":"May 2004","subtitle":"Verizon Information Services","title":"Premise Sales Representative"}],"url":"https://www.linkedin.com/company/verizon"}]', '["Thiago Aguiar “Dong is a highly educated and devoted person. I find him starving for more and has always grown personally and in his career. Highly recommend Dong”","Allen Ku “I\'ve had the privilege to work with Dong and he is goal oriented, driven, resourceful, and great at what he does. He always had a lot of energy and was able to connect with clients as well as provide value to help their businesses grow. He will be an valuable asset on any team or organization.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to build valued and trusted relationships with clients in the healthcare industry, and today, the agent is reaching out to the user to discuss potential healthcare provider opportunities with hospitals and communities.
### Human: Agent: ['Don Russo', 'Experienced Freelance Retoucher with a demonstrated history of working in the photography industry. Skilled in Color Correction, Photography, Graphics, Advertising, and Pre-press. Strong arts and design professional graduated from Nassau Community College.', 'NYC', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"NYC","positions":[{"description":"Clients ranging from high end photography studios, package design firms, and advertising agencies.","duration":"Mar 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Mar 2012","subtitle":"Freelance","title":"Freelance Retoucher"}],"url":""},{"company":"Philippe Becker","company_id":"philippe-becker","location":"","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"Philippe Becker","title":"Photoshop Artist"}],"url":"https://www.linkedin.com/company/philippe-becker"},{"company":"Academy of Art University","company_id":"academy-of-art-university","location":"SF CA","positions":[{"description":"","duration":"Feb 2011 Dec 2011 11 months","duration_short":"11 months","end_date":"Dec 2011","start_date":"Feb 2011","subtitle":"Academy of Art University","title":"Photoshop Instructor"}],"url":"https://www.linkedin.com/company/academy-of-art-university"},{"company":"Freelance","company_id":null,"location":"SF CA","positions":[{"description":"","duration":"Jun 2009 Apr 2011 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2011","start_date":"Jun 2009","subtitle":"Freelance","title":"Retoucher"}],"url":""},{"company":"Restoration Hardware","company_id":"rh1","location":"SF CA","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Restoration Hardware","title":"Retoucher"}],"url":"https://www.linkedin.com/company/rh1"},{"company":"Stan Musilek Photography","company_id":null,"location":"SF CA","positions":[{"description":"","duration":"Oct 2008 Jun 2009 9 months","duration_short":"9 months","end_date":"Jun 2009","start_date":"Oct 2008","subtitle":"Stan Musilek Photography","title":"Retoucher"}],"url":""},{"company":"musilek Inc","company_id":null,"location":"","positions":[{"description":"","duration":"2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"2008","subtitle":"musilek Inc","title":"Retoucher"}],"url":""},{"company":"Ashton Worthington Studio","company_id":null,"location":"NY NY","positions":[{"description":"","duration":"Mar 2007 Nov 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2008","start_date":"Mar 2007","subtitle":"Ashton Worthington Studio","title":"Retoucher"}],"url":""},{"company":"RFBF","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2007 Nov 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2008","start_date":"Feb 2007","subtitle":"RFBF","title":"Retoucher"}],"url":""},{"company":"Saatchi & Saatchi","company_id":"saatchi-&-saatchi","location":null,"positions":[{"description":"","duration":"Apr 2004 Feb 2007 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2007","start_date":"Apr 2004","subtitle":"Saatchi & Saatchi","title":"Retoucher"},{"description":"","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"Saatchi & Saatchi Advertising","title":"computer artist/retoucher"},{"description":"","duration":"Apr 2000 Apr 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2004","start_date":"Apr 2000","subtitle":"Saatchi & Saatchi","title":"Computer Artist"}],"url":"https://www.linkedin.com/company/saatchi-&-saatchi"}]', '["“Don has an incredible work ethic. He was always willing to pitch in and help and was a great member of the studio. He was tireless in figuring things out and has a highly technical thought process. I\'d hire him back in a second.”","“Don was a professional from the beginning, eager to learn and always willing to go the extra mile. Beginning as a computer artist Don\'s talent for retouching was quickly recognized and he was promoted to one of the first on-site retouchers at Saatchi & Saatchi. Today Don is a master retoucher with a positive attitude, unwavering stamina and a pleasing personality to boot - what a combination!”"]'] User: ['Travis Flanagan', 'A "people first" sales leader with a passion for leveraging data to empower, strengthen, and scale teams.', 'Senior Sales Manager at MarketStar', 'MarketStar', '[{"company":"MarketStar","company_id":"marketstar","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"MarketStar","title":"Senior Sales Manager"},{"description":"","duration":"Jan 2017 Feb 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2020","start_date":"Jan 2017","subtitle":"MarketStar","title":"Sales Team Lead"},{"description":"","duration":"Oct 2014 Jan 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2017","start_date":"Oct 2014","subtitle":"MarketStar","title":"Sales Development Rep"}],"url":"https://www.linkedin.com/company/marketstar"}]', '["“Travis is one of the best sales managers I have ever had the pleasure of working with. He has incredible drive, ambition, focus, and dedication. But more than anything, he cares about his people. There has never been a time that his team was not top of mind or his first priority, and he shows so much empathy for the people working with him. Travis is selfless, and he has shaped my perspective of what a true leader should be.”","“Travis was an outstanding leader, he taught me so much about sales and life in general. I have never worked with someone who was so genuine to everyone he was in contact with. Travis is the type of person that would give you his shirt off of his back. He is very versatile in both management and sales knowledge in general. It was a pleasure learning from you and showing me how to be a great leader and motivator.”"]']### Assistant: The agent's job is to provide retouching services in the photography industry, and today, the agent is reaching out to the user, a senior sales manager at MarketStar, to discuss potential collaboration on a project involving advertising and graphics.
### Human: Agent: ['Shoeb Ahmed Syed, NACE CIP Level 1, OSHA', 'Skilled in Project Administration, Cost Estimation, Scheduling, Project Controls, and Contract Documentation. Proficient in data analytics and computer skills including software like Bluebeam, Primavera P6, Procore, and MS Office Suite. Certified OSHA 30 construction safety professional with hands-on experience in risk management. Area of Expertise: Quantity Takeoff, Conceptual Estimates, Project Planning & Scheduling, Budgeting & Cost Control, Project Tracking & Updating, Resources Management & leveling, Construction Blueprints, Contract Documentations, Preconstruction Assistance, Teambuilding, Time Management, Strategic Planning, Software Skills - Primavera P6 - Measure Square 8 - Procore - Microsoft Project - Bluebeam. - Sage Timberline - Vu 360. Key Words: Project Management, Estimation, Scheduling, Business Development, Construction Management Infrastructure Development.', 'Project Engineer at Posillico Civil, Inc', 'Posillico Civil, Inc.', '[{"company":"Posillico Civil, Inc.","company_id":"posillico-incorporated","industry":"Civil Engineering","location":"New Jersey, United States","positions":[{"description":"Working with UHPC Solutions which is a subsidiary company of Posillico Civil, Inc, and a concrete contractor specializing in bridge rehabilitation works using Ultra-High-Performance Concrete (UHPC).Currently working as a project engineer on a $71 Million project for the deck replacement of Delaware Memorial Bridge using 4700 CY UHPC concrete. Working with UHPC Solutions which is a subsidiary company of Posillico Civil, Inc, and a concrete contractor specializing in bridge rehabilitation works using Ultra-High-Performance Concrete (UHPC).Currently working as a project engineer on a $71 Million project for the deck replacement of Delaware Memorial Bridge using 4700 CY UHPC concrete.","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Posillico Civil, Inc.","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/posillico-incorporated"},{"company":"Abhe & Svoboda, Inc.","company_id":"abhe-&-svoboda-inc.","location":"","positions":[{"description":"● Assisting the PM with the $6.6 Million Florida DOT project for the rehabilitation of the historic Sunshine Skyway Bridge.● Developing daily inspection reports and implementing the quality control plans for the coatings system on the bridge stay cables.● Supporting the team with pre-planning and resource forecasting for engineering and other technical activities relating to the project.● Coordinating with the superintendent on implementation of job site safety procedures, signage, supplies, and equipment.● Participating in the weekly progress meetings and reporting the project status by collecting, analyzing, and summarizing information.","duration":"Jun 2021 May 2022 1 year","duration_short":"1 year","end_date":"May 2022","start_date":"Jun 2021","subtitle":"Abhe & Svoboda, Inc.","title":"Assistant Project Manager"}],"url":"https://www.linkedin.com/company/abhe-&-svoboda-inc."},{"company":"Blue Native Landscape & Irrigation","company_id":"blue-native-of-the-florida-keys","location":"Florida, United States","positions":[{"description":"• Assisted the PM with planning and scheduling of the project’s worth $1.3 Million utilizing project management software.• Developed estimates for change orders, negotiating with GC, and saved costs by 10% - 15% through value engineering.• Monitored the progress of the schedule, punch-list completion, billing of the projects, and increased overall profits by 5%.• Reviewed contract documents to maintaining as-builts and preparing closeout submittals. • Assisted the PM with planning and scheduling of the project’s worth $1.3 Million utilizing project management software.• Developed estimates for change orders, negotiating with GC, and saved costs by 10% - 15% through value engineering.• Monitored the progress of the schedule, punch-list completion, billing of the projects, and increased overall profits by 5%.• Reviewed contract documents to maintaining as-builts and preparing closeout submittals.","duration":"Aug 2020 Jun 2021 11 months","duration_short":"11 months","end_date":"Jun 2021","start_date":"Aug 2020","subtitle":"Blue Native Landscape & Irrigation","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/blue-native-of-the-florida-keys"},{"company":"Cemplex Group Texas LLC","company_id":"cemplex-group-texas-llc","location":"Dallas, Texas, United States","positions":[{"description":"• Analyzed the production rates and pricing by studying the market trends and saved the overall cost on the bids by 10%. • Built cost estimates in MS Excel by combining the material takeoff with travel and labor estimates based on the location and complexity.• Analyzed architectural and structural plans to obtain specifications and sending RFI’s seeking clarification on missing information. • Analyzed the production rates and pricing by studying the market trends and saved the overall cost on the bids by 10%. • Built cost estimates in MS Excel by combining the material takeoff with travel and labor estimates based on the location and complexity.• Analyzed architectural and structural plans to obtain specifications and sending RFI’s seeking clarification on missing information.","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"Cemplex Group Texas LLC","title":"Estimating Process Analyst Intern"}],"url":"https://www.linkedin.com/company/cemplex-group-texas-llc"},{"company":"The University of Texas at Arlington","company_id":"university-of-texas-at-arlington","location":"Arlington, Texas","positions":[{"description":"•Evaluated assignments/tests of the Construction Cost Estimating course for 100+ graduate students.•Facilitated the students with quantity take-offs and in the Estimating lab for working on Sage Timberline and Vu360 Software, which boosted the overall class results by 15%.•Gave inputs and supported the students with their term project and clarified their doubts/questions related to the project. •Evaluated assignments/tests of the Construction Cost Estimating course for 100+ graduate students.•Facilitated the students with quantity take-offs and in the Estimating lab for working on Sage Timberline and Vu360 Software, which boosted the overall class results by 15%.•Gave inputs and supported the students with their term project and clarified their doubts/questions related to the project.","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"The University of Texas at Arlington","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/university-of-texas-at-arlington"}]', '["Dr. Mo Najafi, P.E., F. ASCE “I would like to support Shoeb\'s application for employment. His is one of our distinguished graduates. He has excellent communication and analytical skills. He works well with others and gets the job done the first time. He comes up with innovative ideas and always volunteers to help out with work issues. I recommend him without any hesitations. He will be an asset for your organization. If you have any questions or need more information, please do not hesitate to contact me. Best regards, Mo Najafi ----------------------------------------------------- Dr. Mo Najafi, P.E., F. ASCE. Associate Professor of Civil Engineering Coordinator of Graduate Program on Construction Engineering & Management Founder and Editor in Chief Emeritus, ASCE Journal of Pipeline Systems DIRECTOR, CENTER FOR UNDERGROUND INFRASTRUCTURE RESEARCH & EDUCATION (CUIRE) Department of Civil Engineering \| The University of Texas at Arlington 416 Yates Street, Box 19308, 428 Nedderman Hall \| Arlington, TX 76019 O: 817-272-0507 I C: 816-294-6767 Email: najafi@uta.edu\| cuire.uta.edu ------------------------------------------------------”","Razi Tavakoli,Ph.D. “Meticulous is the phrase that comes to mind when I think about Shoeb. I’ve had the pleasure of knowing Shoeb for 10 months, during which he worked as my teaching assistant for the Construction Cost Estimation Course. He was able to communicate clearly to a wide array of students and had a positive attitude and desire to produce quality work that served him well. Above all, I was impressed with Shoeb’s ability to manage time between his coursework and working as a teaching assistant. And, of course, his. Conscientious nature would be a true asset for any position requiring attention to detail, interpersonal, and technical skills, and comes with my heartfelt recommendation. ”"]'] User: ['Richard Jones', 'Our work is typically in land development, site planning and water and sewer utility design. We also perform EPSC inspections, residential structural inspections and design foundations for prefabricated steel buildings.Also we are called upon for construction project management on airport and highway construction.', 'Safety &amp; Health Manager at Rogers Group Inc.', 'Rogers Engineering Group', '[{"company":"Rogers Engineering Group","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Rogers Engineering Group","title":"Engineering Manager"}],"url":""},{"company":"Rogers Group Inc.","company_id":"rogers-group-inc.","location":"","positions":[{"description":"Working in both East Middle Tennessee and Arkansas as a Safety & Health Manager with Rogers Group, Inc.","duration":"Jul 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Rogers Group Inc.","title":"Safety & Health Manager"}],"url":"https://www.linkedin.com/company/rogers-group-inc."}]', '["“Great engineer and an even better human being!”","“There are many types of Civil Engineers you can hire. Richard is the type that can get the job done. I can not comment on his ability to do pattern books, and other eye wash. However I can recommend Richard as someone who knows what works out in the field not just on a computer screen.”"]']### Assistant: The agent's job is to conduct safety assessments and health management in construction projects. Today, the agent is reaching out to the user because they need to discuss safety protocols for an upcoming airport construction project.
### Human: Agent: ['Mike Streicker', 'There was no listing for "Do what you gotta Do". I focus on accomplishing the goals of the client and ILS.', 'Study Director at ILS', 'ILS', '[{"company":"ILS","company_id":null,"location":"RTP","positions":[{"description":"Responsible for the conduct and interpretation of a variety of concurrent in vivo toxicological studies investigating the toxicological and carcinogenic effect of test agents in classical and transgenic animal models. Also responsible for producing study-specific protocols, reports, proposals, and publications in consultation with government and commercial sponsors. Responsible for Forms Control, Quality Control of data, and general quality training and compliance. Additionally responsible for oversight of the ILS animal facilities operations, maintenance, conformance with the current regulations and supervision of the Animal Facility Operations.Additionally, I am now the Health and Safety Officer for ILS with responsibilites for training, safety compliance, and laboratory safety inspections.","duration":"Oct 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Oct 2013","subtitle":"ILS","title":"Study Director/Health and Safety Officer"}],"url":""},{"company":"Integrated Laboratory Systems","company_id":"integrated-laboratory-systems","location":"","positions":[{"description":"Responsible for the conduct and interpretation of a variety of concurrent in vivo toxicological studies investigating the toxicological and carcinogenic effect of test agents in classical and transgenic animal models. Also responsible for producing study-specific protocols, reports, proposals, and publications in consultation with government and commercial sponsors. Responsible for Forms Control, Quality Control of data, and general quality training and compliance. Additionally responsible for oversight of the ILS animal facilities operations, maintenance, conformance with the current regulations and supervision of the Animal Facility Operations Manager.","duration":"Aug 1999 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Aug 1999","subtitle":"Integrated Laboratory Systems","title":"Study Director"}],"url":"https://www.linkedin.com/company/integrated-laboratory-systems"},{"company":"Integrated Laboratory Systems, Inc.","company_id":null,"location":"","positions":[{"description":"Managed the staff for the toxicology program. Managed the staff for the toxicology program.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Integrated Laboratory Systems, Inc.","title":"Toxicology Manager"}],"url":""},{"company":"Covance Laboratories","company_id":"covance-laboratories","location":"","positions":[{"description":"Trained staff for the Canine and Primate teams in various technical aspects. Trained staff for the Canine and Primate teams in various technical aspects.","duration":"Jul 1996 Aug 1999 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 1999","start_date":"Jul 1996","subtitle":"Covance Laboratories","title":"Technical Trainer"}],"url":"https://www.linkedin.com/company/covance-laboratories"}]', '["Pamela Sproul “Mike brings with him vast amounts of animal research experience and has great familiarity in working with sponsors and clients. Mike has been a strong resource for me over the past three years, and I continue to learn from him.”","Scott O\'Neill “Mike provided an affordable and reliable research model for a specific therapeutic area my company was trying to evaluate. Cost was of major concern as funds were limited. Mike\'s diligence provided a cost effective model that allowed us to explode into the area with many novel compounds.”"]'] User: ['Parul D. Mehta', '11 years Clinical research professional with detail oriented approach, focus driven team efforts and doable process driven mindset. “Do and Drive it”!', 'Clinical Research Professional', 'Labcorp Drug Development', '[{"company":"Labcorp Drug Development","company_id":"labcorpdrugdev","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Labcorp Drug Development","title":"Costing Manager"}],"url":"https://www.linkedin.com/company/labcorpdrugdev"},{"company":"Texas Center for Drug Development, Inc","company_id":"tcddclinicalresearch","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Aug 2020 Sep 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2021","start_date":"Aug 2020","subtitle":"Texas Center for Drug Development, Inc","title":"Operations Consultant"}],"url":"https://www.linkedin.com/company/tcddclinicalresearch"},{"company":"AvantPlus SciCom LLP","company_id":"avantplus","location":"Houston, Texas Area","positions":[{"description":"Medical communication writer Medical communication writer","duration":"Oct 2019 Jul 2020 10 months","duration_short":"10 months","end_date":"Jul 2020","start_date":"Oct 2019","subtitle":"AvantPlus SciCom LLP","title":"Freelance Medical Writer"}],"url":"https://www.linkedin.com/company/avantplus"},{"company":"IQVIA","company_id":"iqvia","location":"Mumbai Area, India","positions":[{"description":"\uf076 End-to-end planning and execution of the Clinical operations aspect of clinical trials, as per International Conference on Harmonization (ICH) - Good Clinical Practice (GCP) guidelines, local regulations, Protocol and Standard Operating Procedures(SOP).\uf076 Proven ability to perform complex processes and tasks with supreme quality deliverable within stringent timelines metrics. \uf076 Recognized ability to understand customer needs and ethically influence clinical study demands with apt decision making, in collaboration with cross-functional teams for risk management, contingency plan, issue resolution and resource management.\uf076 Effective data analyzing ability from the systems to execute actions delivering high standards for study conduct.\uf076 Review, create, evaluate and recommend modifications to designated processes and document.\uf076 Leading CRAs and CTAs for quality and time check for clinical monitoring report.\uf076 Effective mentoring and mentoring team.","duration":"Jul 2017 Oct 2017 4 months","duration_short":"4 months","end_date":"Oct 2017","start_date":"Jul 2017","subtitle":"IQVIA","title":"Centralized Monitoring Lead"}],"url":"https://www.linkedin.com/company/iqvia"},{"company":"Quintiles","company_id":"quintiles","location":"Mumbai Area, India","positions":[{"description":"\uf076 End-to-end planning and execution of the Clinical operations aspect of clinical trials, as per International Conference on Harmonization (ICH) - Good Clinical Practice (GCP) guidelines, local regulations, Protocol and Standard Operating Procedures(SOP).\uf076 Proven ability to perform complex processes and tasks with supreme quality deliverables within stringent timelines metrics. \uf076 Recognised ability to understand customer needs and ethically influence clinical study demands with apt decision making, in collaboration with cross-functional teams for risk management, contingency plan, issue resolution and resource management.\uf076 Spearheaded strategic planning to prioritise study milestones deliverables.\uf076 Effective data analyzing ability from the systems to execute actions delivering high standards for study conduct.\uf076 Review, create, evaluate and recommend modifications to designated processes and document.\uf076 Tracking closely with CRAs and Site report specialist for timely clinical monitoring report submission with high monitoring quality standards and adherence to clinical monitoring plans and organization process.\uf076 Escalating quality issues to relevant stakeholders and/or line manager, after resolution pathways designed.\uf076 Effective mentoring and training skills coaching junior clinical process associate/specialists and Clinical research Associates (CRA).\uf076 Ongoing contribution in strategic planning and management.","duration":"Mar 2016 Jun 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2017","start_date":"Mar 2016","subtitle":"Quintiles","title":"Lead Clinical Analyst"}],"url":"https://www.linkedin.com/company/quintiles"},{"company":"SIRO Clinpharm Pvt. Ltd.","company_id":"siroclinpharm","location":"India","positions":[{"description":"","duration":"Sep 2015 Mar 2016 7 months","duration_short":"7 months","end_date":"Mar 2016","start_date":"Sep 2015","subtitle":"SIRO Clinpharm Pvt. Ltd.","title":"Medical Writer"}],"url":"https://www.linkedin.com/company/siroclinpharm"},{"company":"BYL NAIR HOSPITAL","company_id":null,"location":"Department of Endocrinology,BYL Nair Ch.Hospital,Mumbai","positions":[{"description":"• Wide experience working on Type II Diabetes Mellitus, Cardiovascular outcomes study, Obesity and Growth hormone studies.• Explicit planning and execution ability to align project task effectively.• Expertise liaising between sponsors, Institution Ethics Committee, Vendors, or any stakeholders related within domain of approach for the conduct of studies. • Successful recruitment and retention planning and tracking, as committed to Sponsors within timeframes with competitive studies.• Developing study management plans and documents.• Refined working experience representing as an Indian ambassador for 26 sites at international forum meetings, as “National Study Coordinator”.• Author and Reviewer of Site SOP.• Periodic drug safety review for respective protocol in reference to patient’s safety and reporting.• Financial transaction tracking for all the studies.","duration":"Oct 2007 Sep 2015 8 years","duration_short":"8 years","end_date":"Sep 2015","start_date":"Oct 2007","subtitle":"BYL NAIR HOSPITAL","title":"Lead-Clinical Research Coordinator"}],"url":""}]', '["Pradnya Dhairyawan “Parul is a jovial, talented, and easy-to-go person. Despite being a clinical research professional, my experience and interaction stand with her pertaining to medical communication writing. It is twice that I have had the pleasure of working closely with her. Firstly, we worked together at Siro Clinpharm Pvt. Ltd on a medical communication project, where she was a part of my team. Her flair for writing captured my attention. She has got good learning ability and excellent at time management. Further, working together at AvantPlus SciCom LLP, I sensed her interest in creativity and creative writing. This certainly adds value to her writing skill. She is an amazing team player and always up to take up new challenges. I believe Parul’s diversified skillset makes her competitive to stand strong in today’s industry need.”","Soham Shah “Parul is a talented clinical research professional with fantastic project management and communication skills. We worked together on 2 clinical trials, wherein she provided excellent support as clinical research coordinator. She is very detail oriented and has in depth knowledge of ICH GCP and local regulations. She is highly organized and helped maintaining high standards of quality in both projects. She has great leadership skills and fantastic person to work with. I highly recommend Parul to any organization. ”"]']### Assistant: The agent's job is to conduct and interpret toxicological studies, as well as oversee animal facilities operations, while the user is reaching out to the agent because they need assistance in planning and executing clinical operations for a new drug development project.
### Human: Agent: ['Andrei Edell', 'Long term, I hope to be an established and well regarded computer programmer / manager in California. Interested in doing personal projects and building things that I use myself.', 'Computer Scientist, Mathematician, Founder', 'Nugbase', '[{"company":"Nugbase","company_id":"nugbase","industry":"Computer Software","location":"Mountain View, California","positions":[{"description":"Creating a collectible card game on Ethereum. Flowerpatch lets you plant and breed your FLOWER cards, creating beautiful gardens and never-before-seen genetic variations Creating a collectible card game on Ethereum. Flowerpatch lets you plant and breed your FLOWER cards, creating beautiful gardens and never-before-seen genetic variations","duration":"Mar 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Nugbase","title":"CEO"}],"url":"https://www.linkedin.com/company/nugbase"},{"company":"Berkeley Blockchain Xcelerator","company_id":"berkeleyblockchainxcelerator","location":"Berkeley, California, United States","positions":[{"description":"Flowerpatch / Nugbase took part in the UC Berkeley Blockchain Xcelerator program for startups! Flowerpatch / Nugbase took part in the UC Berkeley Blockchain Xcelerator program for startups!","duration":"Jan 2020 Sep 2020 9 months","duration_short":"9 months","end_date":"Sep 2020","start_date":"Jan 2020","subtitle":"Berkeley Blockchain Xcelerator","title":"SP20 Cohort"}],"url":"https://www.linkedin.com/company/berkeleyblockchainxcelerator"},{"company":"Evernote","company_id":"evernote","location":"Redwood City, California","positions":[{"description":"- Founder of the realtime collaboration & editing team- Core member of Evernote\'s cross-platform note editor- Prototyped user interactions for Evernote\'s products (Skitch & Penultimate)- Programmed websites for big partnerships and core user-facing systems, like Orange France - Founder of the realtime collaboration & editing team- Core member of Evernote\'s cross-platform note editor- Prototyped user interactions for Evernote\'s products (Skitch & Penultimate)- Programmed websites for big partnerships and core user-facing systems, like Orange France","duration":"Sep 2011 Mar 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Mar 2018","start_date":"Sep 2011","subtitle":"Evernote","title":"Developer"}],"url":"https://www.linkedin.com/company/evernote"},{"company":"Wind River","company_id":"wind-river","location":"","positions":[{"description":"Working on WR\'s Linux/kernel development team.- Contributed to a system for communicating between virtual machines via shared memory- Wrote customizations to standard Unix tools such as top (for use with WR\'s virtual machines) Working on WR\'s Linux/kernel development team.- Contributed to a system for communicating between virtual machines via shared memory- Wrote customizations to standard Unix tools such as top (for use with WR\'s virtual machines)","duration":"Jan 2011 May 2011 5 months","duration_short":"5 months","end_date":"May 2011","start_date":"Jan 2011","subtitle":"Wind River","title":"Linux Product Department Engineer"}],"url":"https://www.linkedin.com/company/wind-river"},{"company":"GridCentric Inc.","company_id":"gridcentric-inc.","location":"","positions":[{"description":"GridCentric produces high-quality private cloud computing software with the unique feature of fast live cloning of virtual machines, and the surprisingly quality of being stable and lovingly designed.My work: - GWT developer (Java) for the administration console - Documentation / technical writing - Graphics design (worked on the product logo, admin console images, various wiki / website diagrams) GridCentric produces high-quality private cloud computing software with the unique feature of fast live cloning of virtual machines, and the surprisingly quality of being stable and lovingly designed.My work: - GWT developer (Java) for the administration console - Documentation / technical writing - Graphics design (worked on the product logo, admin console images, various wiki / website diagrams)","duration":"Jan 2010 Apr 2010 4 months","duration_short":"4 months","end_date":"Apr 2010","start_date":"Jan 2010","subtitle":"GridCentric Inc.","title":"Developer"}],"url":"https://www.linkedin.com/company/gridcentric-inc."},{"company":"Xandros Corporation","company_id":"xandros-corporation","location":"","positions":[{"description":"Created a distributed build system that would farm out jobs to a collection of servers and provide high level tools for manipulating them. Created a distributed build system that would farm out jobs to a collection of servers and provide high level tools for manipulating them.","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"Xandros Corporation","title":"Developer"}],"url":"https://www.linkedin.com/company/xandros-corporation"},{"company":"Xandros Corporation","company_id":"xandros-corporation","location":"","positions":[{"description":"- Created tools to aid in translating software to various languages - Improved the existing build system tools - Created tools to aid in translating software to various languages - Improved the existing build system tools","duration":"Sep 2008 Jan 2009 5 months","duration_short":"5 months","end_date":"Jan 2009","start_date":"Sep 2008","subtitle":"Xandros Corporation","title":"Developer"}],"url":"https://www.linkedin.com/company/xandros-corporation"},{"company":"Pacific & Western Bank of Canada","company_id":"versabank","location":"","positions":[{"description":"Worked on open source database solutions. Worked on open source database solutions.","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Pacific & Western Bank of Canada","title":"Developer"}],"url":"https://www.linkedin.com/company/versabank"}]', '["Heather Wilde “Andrei is extremely reliable and detail-oriented. Whenever I have had projects that required his attention, his turn-around time has been fast. I am always impressed at how much he cares about the work he produces. Due to my position, all issues raised by me would be customer-facing, so Andrei would automatically put additional priority on issues raised by myself. He\'s a true asset to any team, and a pleasure for any QA/Support manager to interact with.”","Ashley Papineau “Andrei is a very generous man who goes about life with a cool head. He has consistently demonstrated his ability to efficiently organize and tackle his priorities without worry, sympathize with his peers, and consider new technologies and concepts with an open mind. Andrei will make a formidable addition to any team, but also works well solo!”"]'] User: ['Jake Benardot', 'Results-driven software professional experienced in leading large-scale development initiatives, mentoring project leaders, and creating innovative product strategies.', 'Principal Solutions Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Salesforce","title":"Principal Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Booz Allen Hamilton","title":"Senior Associate / Chief Technologist"},{"description":"","duration":"Mar 2013 Nov 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2016","start_date":"Mar 2013","subtitle":"Booz Allen Hamilton","title":"Software Program Manager / Senior Lead Technologist"},{"description":"","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Co-Founder & Product Owner, SuitedTo"},{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Booz Allen Hamilton","title":"Technical Requirements Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Benefitfocus","company_id":"benefitfocus","location":null,"positions":[{"description":"","duration":"May 2009 Apr 2011 2 years","duration_short":"2 years","end_date":"Apr 2011","start_date":"May 2009","subtitle":"Benefitfocus","title":"Senior Product Consultant"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Benefitfocus.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/benefitfocus"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Georgia Institute of Technology","title":"DETECT Project Manager"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Calorie & Pulse Technologies, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Calorie & Pulse Technologies, LLC","title":"VP Technology"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Home Depot","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Buddy McAlister “Jake is the kind of product development person you hope to work with. He is skilled, he is fun to be around and delivers what he commits to. His interpersonal and client interaction skills are the best. Jake has an extrordinary ability to work with multiple types of people and always get the best out of them. Jake is innovative. I saw first hand Jake\'s ability to identify creative,cost effective solutions to difficult problems. He is not just focused on getting the job done but wants to ensure his clients are successful. His positive attitude and ability to deliver results makes him a valuable addition to any product team.”","LinkedIn User “Jake was the leader in an extremely ambitious product launch. His leadership and attention to detail got us through. He followed up on every turn we took as well as the design of the product to make sure that the final product was everything we expected. I would recommend Jake to anyone as I found him to be someone who delivers at all turns.”"]']### Assistant: The agent's job is to manage computer programming projects, and today the user is reaching out to the agent because they need assistance in creating innovative product strategies for a large-scale development initiative.
### Human: Agent: ['Karen Utt', 'SUMMARYKaren Utt is a management professional with a strong systems thinking strategic background in corporate carbon risk management, climate change adaptation planning, compliance protocols, climate change NEPA reviews, environmental management systems, corporate risk assessment and disclosure, electric utility integrated resource planning, smart grid, IT business relationship project management, new product design and SO2 allowance management. She has a strong, established track record of ensuring compliance and delivering nationally-recognized results--including the development of entity-wide greenhouse gas accounting software, the creation of multiple corporate greenhouse gas accounting protocols, stakeholder facilitation and negotiation, third-party ISO 14001 environmental management certification of a major generating facility and the successful solo management of a four-year environmental costs administrative contested case. Ms. Utt is a highly self-motivated, innovative, independent thinker with excellent project management, negotiation/mediation, staff development, communication and interpersonal skills.Specialties: Greenhouse Gas Corporate Risk Analysis, Greenhouse Gas Accounting, Climate Change Adaptation Planning, Climate Change NEPA Reviews, Corporate Sustainability, Smart Grid, IT Business Relationship Project Management, Green Product Design, Environmental Management System Design and Implementation.', 'Senior Program Manager, Climate Policy at Tennessee Valley Authority', 'Tennessee Valley Authority', '[{"company":"Tennessee Valley Authority","company_id":"tva","industry":"Utilities","location":null,"positions":[{"description":"Manages the development, guidance and implementation of agency-wide climate change and greenhouse gas policies, strategies, positions and processes. Responsible for analyzing potential risk and reporting on local, state and federal policies, regulations an incentives which have potential impact to TVA business units and TVA managed assets. Works closely with senior and TVA executive management to develop and deploy mitigation and adaptation policies and strategies, including the implementation of technical and IT solutions for successful utility operation in a carbon-constrained and climate resilient business environment. Ensures that mitigation and adaptation programs, planning targets and associated risk from climate change are coordinated, documented and tracked across the agency and develops plans for climate change adaptation. Coordinates with other TVA business units focusing on climate change legislation, regulations, programs and initiatives to support TVA\'s operations. Is the Agency\'s expert and representative on carbon accounting and climate science-related issues with other federal agencies and regional, national and international groups. Plays a significant role in achieving TVA strategic goals with respect to demonstrating TVA\'s environmental leadership.","duration":"Mar 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2014","subtitle":"Tennessee Valley Authority","title":"Senior Program Manager, Climate Policy"},{"description":"Manages the development, guidance and implementation of agency-wide climate change and greenhouse gas policies, strategies, positions and processes. Responsible for identifying, determining potential risk and reporting on local, state and federal incentives which have potential impact to TVA business units and TVA managed assets. Works closely with senior and TVA executive management to develop policies, strategies, and technical solutions for utility operation in a carbon-constrained world and for the management of natural resources and current TVA operations that may be affected by climate change. Ensures that programs, planning targets and associated risk from climate change are coordinated, documented and tracked across the agency and develops plans for climate change adaptation. Coordinates with other TVA business units and leads a cross-functional TVA team focusing on climate change legislation, regulations, programs and initiatives to support TVA\'s operations. Is the Agency\'s expert and representative on carbon accounting and climate science-related issues with other federal agencies and regional, national and international groups. Plays a significant role in achieving TVA strategic goals with respect to demonstrating TVA\'s environmental leadership.","duration":"Jan 2011 Mar 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2014","start_date":"Jan 2011","subtitle":"Tennessee Valley Authority","title":"Senior Specialist, Clean Energy"}],"url":"https://www.linkedin.com/company/tva"},{"company":"North American Energy Standards Board (NAESB)","company_id":null,"location":"","positions":[{"description":"Current Board Member, NAESB Wholesale Electric Quadrent (WEQ) Board of Directors in the Generation Segment. NAESB serves as an industry forum for the development and promotion of standards leading to a seamless marketplace for wholesale and retail natural gas and electricity, as recognized by its customers, business community, participants, and regulatory entities.","duration":"Nov 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"North American Energy Standards Board (NAESB)","title":"Board Of Directors"}],"url":""},{"company":"Conservis","company_id":"conservis_2","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Provide strategic leadership and day-to-day management for the Advisory Services Group so that a full continuum of services is created and structured in response to customer needs.Collaborate with the management to develop and implement plans for the operational infrastructure of systems, processes and personnel designed to accommodate the rapid growth objectives of the organization.Senior subject matter expert responsible for greenhouse gas and sustainability management.","duration":"Oct 2009 Sep 2010 1 year","duration_short":"1 year","end_date":"Sep 2010","start_date":"Oct 2009","subtitle":"Conservis","title":"Vice President, Advisory Services"}],"url":"https://www.linkedin.com/company/conservis_2"},{"company":"Xcel Energy","company_id":"xcel-energy","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Responsible for corporate climate change strategy analysis, legislative and regulatory analysis, product development, greenhouse gas accounting protocol development, corporate greenhouse gas inventory management, triple bottom line reporting, resource planning options analysis, and emission reduction project tracking. Managed the greenhouse gas software design and development relationship between the Business Unit and IT. Represented company interests in the development of climate change rules and protocols on a local, state, regional, national and international level, including serving on the expert panel for The Climate Registry’s Electric Power Sector Protocol. Served on Energy Supply’s process and procedures team. Key author to document and standardize many critical procedures for Energy Supply as well as Environmental Services. Managed NSP corporate SO2 compliance. Primary climate change strategy analyst for NRG’s global operations, including serving as their International Environmental Liaison and solo/team lead representation at international climate negotiations from 1999-2002. Participated as a utility industry greenhouse gas accounting expert in The Climate Registry (TCR) Electric Sector Protocol (EPS) Workgroup and the World Resources Institute (WRI) Greenhouse Gas Protocol Product/Supply Chain Initiative Scope 3 Technical Workgroup.","duration":"Sep 1999 Oct 2009 10 years 2 months","duration_short":"10 years 2 months","end_date":"Oct 2009","start_date":"Sep 1999","subtitle":"Xcel Energy","title":"Senior Environmental Analyst"}],"url":"https://www.linkedin.com/company/xcel-energy"},{"company":"International Spanish Language Academy","company_id":null,"location":"","positions":[{"description":"As a two-term volunteer Chairman of the ISLA PTO, I oversaw the organization\'s successful application as a 501(c)(3) nonprofit, fundraising efforts and 5-year strategic planning. I managed the organization\'s 6 member Board to achieve its progressive vision regarding parent participation, fundraising, enrichment programs and services to encourage the educational experiences for all students. At the end of my second term, the ISLA PTO won “Best Small School PTO” in a nationwide competition.The ISLA PTO 1) promotes communication and cooperation between parent(s) or guardian(s) and school staff. 2) Enhances the educational and social experiences that our children have at ISLA by enriching the curriculum and providing the school community with social activities. 3) Raises funds and promote involvement in school activities.","duration":"Aug 2007 Aug 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2009","start_date":"Aug 2007","subtitle":"International Spanish Language Academy","title":"Chairman"}],"url":""},{"company":"Great River Energy","company_id":null,"location":"","positions":[{"description":"Team Lead for a corporate ISO 14001 EMS development and implementation team that achieved third-party certification of Coal Creek Station, an 1,100 MW power plant. Solo management (including expert scientific witness preparation, discovery, direct, rebuttal, surrebuttal, cross-examination, briefing and oral argument) for a coalition of three cooperatives in a 4-year administrative contested case to determine the environmental costs associated with electrical generation.Negotiated, drafted, and administered a Climate Challenge MOU between the U.S. Department of Energy and Cooperative Power. Actively negotiated a complex two-year multi-stakeholder initiative to formulate a public policy solution to reduce mercury contamination of fish found in Minnesota lakes.","duration":"Jan 1994 Jan 1998 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1998","start_date":"Jan 1994","subtitle":"Great River Energy","title":"Environmental Scientist"}],"url":""}]', '["“Karen is always the person who can maintain her focus on the tasks at hand while thinking about ideas and solutions that would integrate into her projects and would create a superior result. She has an exceptional ability to grasp new concepts quickly and to absorb them into her current work. These are skills that I admire. Additionally, it is a pleasure to work with and to know Karen along her career path and I have found that she is always willing to listen, contribute value, and to be generally helpful at all times. I would never hesitate to recommend her for any endeavor that she pursues.”","“Karen is a dedicated and talented environmental expert and lawyer. She connects exceptionally well with people and delivers results.”"]'] User: ['John Freymann', 'John Freymann is an independent consultant advising small and mid-size businesses on IT infrastructure technology operations, network management and architecture for the past 22 years. His career spans over 40 years of continuous employment in the IT industry starting in 1979 as a student Data Entry Specialist, advancing through the positions of Programmer, Senior Consultant, Software Engineer, Systems Engineer, Systems Architect, Supervisor-Systems Engineering, Network Manager, IT Manager & CIO. John advises and coaches senior executives and IT professionals seeking to improve their bottom line and meet corporate goals through empowerment driven IT services. John couples his technical and management experience with formal training in psychology, counseling and executive coaching; delivering a unique perspective that leverages the knowledge and experience of company team members with technological innovation.', 'Principal IT Engineer & Advisor Freymann IT Services', 'Freymann IT Services', '[{"company":"Freymann IT Services","company_id":null,"location":"Grayslake, IL","positions":[{"description":"Strategy and consulting services tailored to the needs of small to mid-size organizations, delivering a competitive advantage in your ability to satisfy your technology needs. Strategy and consulting services tailored to the needs of small to mid-size organizations, delivering a competitive advantage in your ability to satisfy your technology needs.","duration":"Sep 1998 - Present 23 years 3 months","duration_short":"23 years 3 months","end_date":"Present","start_date":"Sep 1998","subtitle":"Freymann IT Services","title":"IT Principal Engineer & Advisor - Owner"}],"url":""},{"company":"Advantest","company_id":"advantestnot-active","location":null,"positions":[{"description":"CIO/IT Services Manager","duration":"Apr 1991 Sep 1998 7 years 6 months","duration_short":"7 years 6 months","end_date":"Sep 1998","start_date":"Apr 1991","subtitle":"Advantest","title":"Manager/CIO, Information Network Services"},{"description":"3rd Level Product Engineer","duration":"Feb 1988 Apr 1991 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 1991","start_date":"Feb 1988","subtitle":"Advantest","title":"Supervisor, Systems Engineering"}],"url":"https://www.linkedin.com/company/advantestnot-active"},{"company":"White Consolidated Industries","company_id":null,"location":"","positions":[{"description":"Technical product architect for flexible manufacturings systems Technical product architect for flexible manufacturings systems","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"White Consolidated Industries","title":"Systems Architect"}],"url":""},{"company":"Drake University","company_id":"drake-university","location":"","positions":[{"description":"","duration":"1983 1984 1 year","duration_short":"1 year","end_date":"1984","start_date":"1983","subtitle":"Drake University","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/drake-university"}]', '["Nick O\'Connor “John has been a great asset to our projects. I really enjoy working with John and fully trust his planning, technical expertise and extensive industry experience. John\'s thorough planning and interest to detail have greatly helped in the successful completion of our projects.”","Bob Beaird “John is that rare individual who combines deep knowledge and the ability to work the details in a project with an excellent grasp of an organization\'s overall needs, strategy, human and cultural needs. John and I have worked together many times but on his most recent project for me, he provided innovative and cost-savings solutions for a major WAN/VoIP project while also mentoring my technical services staff. I look forward to future projects with John.”"]']### Assistant: The agent's job is to provide IT strategy and consulting services to small and mid-size organizations, while the user is reaching out to the agent because they need advice on improving their IT infrastructure technology operations and network management.
### Human: Agent: ['Megan E. Ortiz', 'Megan E. Ortiz is a 6th generation Houstonian currently serving as the Head of Marketing at Axiom Space, Inc. Megan contributes to building the Low Earth Orbit economy by leading Axiom’s marketing team in brand awareness and lead generation activations; Axiom Space manages human spaceflight missions to the International Space Station and is building the world’s first commercial space station. Her previous professional experience includes developing campaigns across multiple industries that carefully integrate ever evolving digital strategies into traditional marketing best practices. Megan began her career managing constituent relations for United States elected officials at the federal and state level. She is a first generation college graduate and holds a Bachelor of Science in Political Communication Studies with a minor in Advertising from The University of Texas at Austin Moody College of Communication and a Business Foundations Certificate from the McCombs School of Business.', 'Building the Low Earth Orbit Economy, Marshall Memorial Fellow, HBJ 40 Under 40, Community Advocate', 'Axiom Space', '[{"company":"Axiom Space","company_id":"axiom-space","industry":"Aviation and Aerospace Component Manufacturing","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jul 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Axiom Space","title":"Head Of Marketing"}],"url":"https://www.linkedin.com/company/axiom-space"},{"company":"Covia","company_id":"covia-corp","location":"The Woodlands, Texas, United States","positions":[{"description":"","duration":"Aug 2016 Apr 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2020","start_date":"Aug 2016","subtitle":"Covia","title":"Director of Strategic Marketing - Energy"}],"url":"https://www.linkedin.com/company/covia-corp"},{"company":"Johnson Law Group","company_id":"johnson-law-group","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"Johnson Law Group","title":"Director Of Marketing And Lead Generation"}],"url":"https://www.linkedin.com/company/johnson-law-group"},{"company":"Gray Digital Group","company_id":"gray-digital-group","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Jun 2012 Aug 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2015","start_date":"Jun 2012","subtitle":"Gray Digital Group","title":"Senior Digital Marketing Strategist"}],"url":"https://www.linkedin.com/company/gray-digital-group"},{"company":"EnviroMedia Social Marketing","company_id":"enviromedia","location":"Austin, Texas Area","positions":[{"description":"","duration":"Jun 2009 Feb 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2012","start_date":"Jun 2009","subtitle":"EnviroMedia Social Marketing","title":"Account Executive"}],"url":"https://www.linkedin.com/company/enviromedia"},{"company":"Public Strategies, Inc.","company_id":"public-strategies-inc.","location":"Austin, Texas Area","positions":[{"description":"","duration":"Sep 2008 May 2009 9 months","duration_short":"9 months","end_date":"May 2009","start_date":"Sep 2008","subtitle":"Public Strategies, Inc.","title":"Fellow"}],"url":"https://www.linkedin.com/company/public-strategies-inc."},{"company":"Multiple Political Campaigns","company_id":null,"location":"Austin, TX & Washington, DC","positions":[{"description":"","duration":"Sep 2006 Nov 2008 2 years 3 months","duration_short":"2 years 3 months","end_date":"Nov 2008","start_date":"Sep 2006","subtitle":"Multiple Political Campaigns","title":"Campaign Marketing Specialist"}],"url":""},{"company":"Delisi Communications","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Aug 2007 May 2008 10 months","duration_short":"10 months","end_date":"May 2008","start_date":"Aug 2007","subtitle":"Delisi Communications","title":"Political Analyst"}],"url":""}]', '["Joe Migyanko “I had the pleasure working w/ Megan after the FMSA/Unimin merger (to become Covia) and found her to be very a very talented, outgoing and key individual as we brought two companies together. One of her key attributes is her warm, welcoming personality - always a smile and interest in how one is doing. She did an excellent job w/ the shows, customer events and working closely w/ the sales team...unfortunately a global pandemic (along w/ crash in oil prices) were the only reasons for her to be caught in an (unfortunate) downsizing. I feel she\'ll be a key contributor to any organization, she\'ll add energy and insight and will make sure you know she\'s there to help you (and the team) grow. Please reach out if you have any questions regarding her ability to add value to your organization. ”","Frank Zatta “Over the past two years I had the privilege to work with Megan Ortiz at Covia. Megan is an incredibly talented and strongly motivated individual. After our two companies merged together in June 2018, I saw Megan take on the strenuous role of rebranding and marketing our newly formed company to our existing and new clients in the energy sector. There was never a job that Megan felt that she couldn’t handle and never adopted the old excuse of “this is the way we’ve always done it.” I am grateful for Megan’s support over the past two years and everything that she has done for the Covia sales team. I would highly recommend Megan to any employer and the only regret is not having someone like Megan on your team.”"]'] User: ['David Smith', 'David Smith is a sustainability professional with a mission to leverage the power of business to help our communities and planet. He has researched, created and implemented profit-driven solutions to environmental and social issues in numerous areas. David is customer-centric, ambitious and creative, with leadership experience in several organizations and a proven ability to deliver measurable results.', 'Helping Organizations Achieve a Competitive Advantage through Sustainability', 'Schneider Electric Energy & Sustainability Services', '[{"company":"Schneider Electric Energy & Sustainability Services","company_id":"schneider-electric-energy-sustainability","industry":"Environmental Services","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Schneider Electric Energy & Sustainability Services","title":"Client Development Manager Cleantech & Renewables"}],"url":"https://www.linkedin.com/company/schneider-electric-energy-sustainability"},{"company":"Energy Acuity","company_id":"energy-acuity","location":"Greater Denver Area","positions":[{"description":"- Created and cultivated partnerships with organizations throughout the renewable energy value chain by diagnosing and solving key strategic and tactical challenges","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Energy Acuity","title":"Business Development"}],"url":"https://www.linkedin.com/company/energy-acuity"},{"company":"National Renewable Energy Laboratory","company_id":"national-renewable-energy-laboratory","location":"Golden, Colorado","positions":[{"description":"- Analyzed market adoption of new sustainability certification standard for solar photovoltaic modules (NSF 457) in the federal and corporate sectors, producing an internal report for the Department of Energy","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"National Renewable Energy Laboratory","title":"Sustainable Solar PV Intern"}],"url":"https://www.linkedin.com/company/national-renewable-energy-laboratory"},{"company":"AES Distributed Energy","company_id":"aes-clean-energy","location":"Boulder, CO","positions":[{"description":"- Catalyzed development and acquisition of multi-megawatt solar photovoltaic projects, including preparation of land use permit applications for 30+ MW of community solar in Illinois","duration":"May 2018 Oct 2018 6 months","duration_short":"6 months","end_date":"Oct 2018","start_date":"May 2018","subtitle":"AES Distributed Energy","title":"Business Development Intern"}],"url":"https://www.linkedin.com/company/aes-clean-energy"},{"company":"Natural Capitalism Solutions","company_id":"natural-capitalism-solutions","location":"Greater Denver Area","positions":[{"description":"- Researched, developed and promoted economically viable sustainability strategies for governments and businesses, including consultation for the City of Fort Collins to promote battery storage adoption","duration":"Jan 2018 May 2018 5 months","duration_short":"5 months","end_date":"May 2018","start_date":"Jan 2018","subtitle":"Natural Capitalism Solutions","title":"Sustainability Implementation Intern"}],"url":"https://www.linkedin.com/company/natural-capitalism-solutions"},{"company":"Icon Solar","company_id":"icon-solar","location":null,"positions":[{"description":"- Led sales function to enhance team performance, exceed enterprise revenue targets, and explore new markets- Drove performance of 4 sales consultants to exceed revenue goals through individual coaching, education, and development of new tools and strategies, achieving 10% increase in team sales volume- Represented sales function and voice of customer to influence important enterprise-level decisions in rapidly evolving competitive and regulatory environment- Stimulated demand for solar and advocated for pro-solar public policy throughout the Midwest by engaging the public and communicating economic and environmental advantages of solar energy","duration":"Jan 2016 Apr 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2017","start_date":"Jan 2016","subtitle":"Icon Solar","title":"Solar Sales Manager"},{"description":"- Acquired commercial and residential accounts, setting company record for gross sales andconversion ratio during 2015 by generating over $1.8 million in revenue","duration":"Sep 2014 Jan 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2016","start_date":"Sep 2014","subtitle":"Icon Solar","title":"Solar Sales Consultant"}],"url":"https://www.linkedin.com/company/icon-solar"},{"company":"Amazon","company_id":"amazon","location":"Winchester, KY","positions":[{"description":"- Inspire, lead, and develop team of 25+ associates to solve complex customer issues, achieving customer satisfaction and labor efficiency metrics in top 25% of peers- Execute operational launch of new operating unit, Amazon May Day, supporting headcount increase of 400% through recruiting,hiring, and training 600 + new employees- Resolve escalated customer issues using holistic business thinking, creativity, andpassion for customer satisfaction- Analyze and enhance business processes to profitably improve customer experience,including sustainability projects published on amazon.com/environment","duration":"Jul 2013 Jul 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2014","start_date":"Jul 2013","subtitle":"Amazon","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"HookLogic, Inc.","company_id":"hooklogic-inc-","location":"Ann Arbor, MI","positions":[{"description":"- Led on‑boarding operations team for new digital marketing product line, activatingbilling for over 100 accounts and increasing recurring annual revenue by over $390,000- Designed customer‑centric on‑boarding process for new digital marketing product linemaximizing efficiency and increasing on‑boarding capacity by 125%- Devised personalized business solutions for over 200 clients enabling achievement ofperformance goals using data analysis, product knowledge, and communication skills","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"HookLogic, Inc.","title":"Automotive Operations & Client Services Specialist"}],"url":"https://www.linkedin.com/company/hooklogic-inc-"},{"company":"John D. Smith Co., LPA","company_id":"john-d.-smith-co.-lpa","location":"","positions":[{"description":"- Initiated and executed sustainability initiative that certified firm as American BarAssociation Climate Challenge Partner, differentiated firm from competitors, andreduced waste by 512 gallons/month- Performed various legal activities, including gathering physical evidence, analyzingvideo evidence, conducting legal research, and summarizing judicial rulings, resultingin improved analytical and critical thinking skills","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"John D. Smith Co., LPA","title":"Law Clerk Intern"}],"url":"https://www.linkedin.com/company/john-d.-smith-co.-lpa"}]', '["“It was a pleasure working with David during his time at AES DE as an intern on our Business Development team! He helped a lot with market research and solar project development including assisting with permit applications and task management related to a portfolio of community solar projects we developed in the midwest.”","“David worked for me at the National Renewable Energy Laboratory for 6 months in 2018-19. He was extremely well qualified for the position and needs of the project which involved sustainability policy and program analysis, networking and communication. We assessed the potential market uptake of a new sustainability leadership standard for PV modules (See SEIA\'s LinkedIn blog: https://lnkd.in/dtFr3gk). I relied on David to communicate for our team, independently analyze collected information and create professional summaries of our findings, all of which he completed with high quality and on time. ”"]']### Assistant: The agent's job is to lead the marketing team at Axiom Space, and today the user is reaching out to the agent because they need assistance in developing profit-driven solutions to environmental and social issues for their organization.
### Human: Agent: ['Roman Anisimov', 'What do people want on Social Media? People want a meaningful experience that stirs a conversation, brings back a memory or creates an impact that they take with them as they continue living both online and offline. As a contemporary communicator, I believe in crafting and utilizing creatives that are contextual to a brand or business’s online presence, which can help them reach their KPIs for their campaigns, and beyond. With over 5+ years of experience across industries ranging from non-profits to B2C online retailers, I have a strong belief in creating memorable content and interactions as a Social Media/Digital Marketer. I approach social media with strategies that deliver results and help businesses grow and thrive online and beyond. Core Competencies: » Social Media Marketing » Analytics/Reporting » Content Writing » Digital Content » Advertising » Community Management » Media Relations » Influencer Engagement » Online Brand Development » Outside-Of-The-Box-Thinker', 'Social Media Manager at Vacasa', 'Vacasa', '[{"company":"Vacasa","company_id":"vacasa","industry":"Travel Arrangements","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Vacasa","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/vacasa"},{"company":"OpticsPlanet, Inc.","company_id":"opticsplanet-inc.","location":"","positions":[{"description":"• Managed 13 B2C e-commerce social channels including monitoring, publishing and content development • Increased social audience growth by 690% on Twitter, 479% on Instagram, and 30.8% on Facebook• Grew social media metrics by 47M+ impressions, 1M+ engagements and increased engagement rate by 83%• Crafted Facebook Ads campaigns to drive product sales while maintaining positive ROI and continuously optimizing to lower conversion costs• Analyzed social data from multiple platforms, including Google Analytics and Sprout Social, to build and shape social content strategy, quickly changing course when appropriate• Proactively coordinated and promoted 7 annual sales events in a retail store setting, attracting more than 1K customers and boosting brand exposure• Composed online-ready deliverables including 20 press releases, 50 blog posts, and copy for more than 5K social media posts and ads","duration":"Oct 2017 Jun 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2020","start_date":"Oct 2017","subtitle":"OpticsPlanet, Inc.","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/opticsplanet-inc."},{"company":"ORPR Camp","company_id":null,"location":null,"positions":[{"description":"• Directed the development and production of communication and in-house marketing materials including newsletters, brochures, and videos• Headed a series of annual fundraiser events which led to a 15% increase in attendance year over year • Revamped organizations website, increasing unique visitor traffic rate by 83.8% • Streamlined social media platforms and created content to increase brand outreach and engagement","duration":"May 2016 Jun 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2018","start_date":"May 2016","subtitle":"ORPR Camp","title":"Director Of Public Relations"},{"description":"• Maintained accurate program records• Trained newer counselors in the development of leadership skills• Worked directly with the Operations Director in creating rules and regulations• Organized and led small and large group activities for 70+ campers• Mentored and tutored children in educational courses","duration":"Jul 2017 Aug 2017 2 months","duration_short":"2 months","end_date":"Aug 2017","start_date":"Jul 2017","subtitle":"ORPR Camp","title":"Assistant Camp Director"},{"description":"• Led and directed over 35 youth within the boys camp• Supervised the development of cabin leaders• Created off-season volunteer events for camp maintenance • Assisted the Camp Director in day to day operations• Developed a bilingual schedule of event for camp sessions","duration":"Jul 2012 Jul 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jul 2017","start_date":"Jul 2012","subtitle":"ORPR Camp","title":"Head Counselor"},{"description":"• Developed volunteer initiatives through the creation of event planning committee• Collaborated with key stakeholders to ensure their organizational requirements and goals were fully met• Planned and implemented 4 yearly volunteer events• Coached event planning committee members on logistical procedures• Recruited new donors for annual fundraiser ball","duration":"Feb 2015 May 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2016","start_date":"Feb 2015","subtitle":"ORPR Camp","title":"Event Coordinator"}],"url":""},{"company":"OpticsPlanet, Inc.","company_id":"opticsplanet-inc.","location":"Northbrook, Illinois","positions":[{"description":"• Supported engagement marketing team by creating copy for weekly sales promotions• Updated product listings for 300 product pages while coordinating with web content team• Responsible for closed captioning over 50 YouTube videos• Created creative content for corporate newsletters, blogs and press releases • Supported engagement marketing team by creating copy for weekly sales promotions• Updated product listings for 300 product pages while coordinating with web content team• Responsible for closed captioning over 50 YouTube videos• Created creative content for corporate newsletters, blogs and press releases","duration":"May 2016 Jul 2016 3 months","duration_short":"3 months","end_date":"Jul 2016","start_date":"May 2016","subtitle":"OpticsPlanet, Inc.","title":"Marketing Communications Intern"}],"url":"https://www.linkedin.com/company/opticsplanet-inc."}]', '["Uladzislau Tarsunou “I\'m grateful to have known Roman throughout the years and to have been able to collaborate in the same professional settings. It\'s thanks to his efforts that I have often been able to leave my comfort zone with work initiatives and volunteering, all having lasting positive impacts. Upon joining at OpticsPlanet, the overall welcoming debriefing he provided to me was able to transform a new environment into one that felt like a second home nearly overnight. Following after, Roman consistently demonstrated the ability to generate new marketing perspectives and ideas. He brings a well-tuned balance of integrity and passion with his work in the digital marketing space. Combining his easy to approach demeanor, sharp humor, and due-diligence in staying up-to-date with key, relevant-events, Roman truly makes for a tremendous asset to any marketing team.”","Katerine Lenox “Roman is a dedicated and involved employee with passion for social media management. Multiple occasions called for high-priority, last minute assignments and, due to his contribution, we successfully fast-tracked the assignments. The assignments almost always had high-level stake holders. Roman\'s careful management resulted in multiple successful hiring efforts and social media campaigns which is EXACTLY what someone in his position should offer. With Roman on your team, you will precisely achieve your objectives.”"]'] User: ['Adrienne Lavidor-Berman', 'Creative community builder and social media manager with over 15 years experience growing online communities and offline audience for large consumer and media brands. Specialties: Social media strategies including building social media channels, evaluating social media platforms, developing social media content, and defining social media best practices. Web content and editorial calendar development, influencer marketing, writing, editing, blogging, project management, and product development', 'Social Media, Content and Online Community Strategist', 'WBUR', '[{"company":"WBUR","company_id":"wbur","industry":"Broadcast Media Production and Distribution","location":"Greater Boston Area","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Mar 2017","subtitle":"WBUR","title":"Digital Revenue & Marketing Operations Manager"}],"url":"https://www.linkedin.com/company/wbur"},{"company":"Bermidor Connections LLC","company_id":null,"location":"Greater Boston Area","positions":[{"description":"I help brands, agencies, and individuals visualize their social media goals and develop strategies to meet them. I help brands, agencies, and individuals visualize their social media goals and develop strategies to meet them.","duration":"Jul 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Jul 2015","subtitle":"Bermidor Connections LLC","title":"Founder"}],"url":""},{"company":"Weber Shandwick","company_id":"weber-shandwick","location":"Greater Boston Area","positions":[{"description":"","duration":"Jan 2015 Jul 2015 7 months","duration_short":"7 months","end_date":"Jul 2015","start_date":"Jan 2015","subtitle":"Weber Shandwick","title":"Digital Health Director"}],"url":"https://www.linkedin.com/company/weber-shandwick"},{"company":"Boston.com and BostonGlobe.com","company_id":"the-boston-globe","location":"","positions":[{"description":"● Develop overall social media strategy on platforms including Facebook, Twitter, Google+, Instagram, Vine, LinkedIn, Pinterest, and Tumblr for The Boston Globe newsroom.● Coordinate breaking news coverage via social media and live-blogging for major news events, including The Boston Globe’s Pulitzer Prize-winning coverage of the Boston Marathon bombings. ● Create marketing toolkit for reporters and editors to increase the reach and impact of content. Train staff on best practices for using social media for reporting.● Write tweets and Facebook posts for our main accounts and supervise the staff using them. We aim to maintain the primary accounts 24 hours per day, 7 days per week. ● Build online/offline relationships with leaders in key sectors including health, higher education, the arts, technology, and non-profits among others.● Work with The Globe customer service department on addressing customer service issues reported through social media.● Collaborate with the marketing team on reader acquisition through paid social media campaigns.● Report regularly on social media analytics to senior management and identify success metrics.● With product and technology teams, optimize social tools on websites.● Fluent in social media analytics and management tools including Hootsuite, Tweetdeck, Twitter Analytics, Facebook Insights, Adobe’s SiteCatalyste, and Chartbeat among others.","duration":"Jun 2010 Jan 2015 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2015","start_date":"Jun 2010","subtitle":"Boston.com and BostonGlobe.com","title":"Social Media Editor for The Boston Globe"}],"url":"https://www.linkedin.com/company/the-boston-globe"},{"company":"Mom Central Inc.","company_id":"clubmom","location":"","positions":[{"description":"● Managed MomCentral.com website redesign project with twin goals of increasing consumer participation and adding additional opportunities for clients to interact with members.● Reached out to influential moms in the online community (bloggers, regional parenting group leaders) to drive attendance at offline events; key member of team that drove over 70K tickets sales for one client.● Built private communities and Brand Ambassador Programs for clients including Frigidaire, The View, and General Hospital.● Trained MCC clients on best practices for participating in the social media space (Facebook, Twitter, message boards, community listservs, etc.).● Managed part-time paid field staff of community moderators and collaborators.● Contributed to and wrote various product reviews for Mom Central website and blogs.● Drove website traffic by planning seasonal contests and promotions.● Managed relationship with freelance developers and designers.● Provided customer service for MomCentral.com community members.● Implemented new consumer newsletter marketing software and outreach program.","duration":"Dec 2008 Jun 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2010","start_date":"Dec 2008","subtitle":"Mom Central Inc.","title":"Manager of Digital Initiatives"}],"url":"https://www.linkedin.com/company/clubmom"},{"company":"WEGO Health","company_id":null,"location":"","positions":[{"description":"● Promoted to Community Director within three months of hire.● Created and augmented online community strategy and implementation plan for website start up.● Managed full-time direct report and part-time, paid field staff of community moderators and leaders.● Established ongoing outreach plan to leaders within greater online health care community.● Monitored user-generated content, provided leadership, and interacted directly and regularly with members.● Wrote specs and requirements for product development team on new site features and requirements.● Held focus groups and collaborated with client services team in sponsored sub-communities.","duration":"Jul 2007 Dec 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2008","start_date":"Jul 2007","subtitle":"WEGO Health","title":"Online Community Director"}],"url":""},{"company":"Adams Media","company_id":"adams-media-simon-and-schuster","location":"","positions":[{"description":"● Set strategy for gift sales for a mid-sized book publisher with goal of growing the special sales market.● Hired five manufacturers’ sales representative groups and managed 100 sales reps across the US.● Developed new books for Spencer Gifts and Urban Outfitters through custom publishing program. ● Worked with marketing and design teams to develop catalog appropriate for gift market.● Attended trade shows and served as Adams’ representative in various booths. ● Set strategy for gift sales for a mid-sized book publisher with goal of growing the special sales market.● Hired five manufacturers’ sales representative groups and managed 100 sales reps across the US.● Developed new books for Spencer Gifts and Urban Outfitters through custom publishing program. ● Worked with marketing and design teams to develop catalog appropriate for gift market.● Attended trade shows and served as Adams’ representative in various booths.","duration":"Aug 2006 Jul 2007 1 year","duration_short":"1 year","end_date":"Jul 2007","start_date":"Aug 2006","subtitle":"Adams Media","title":"Senior Sales Manager"}],"url":"https://www.linkedin.com/company/adams-media-simon-and-schuster"},{"company":"Boston Globe","company_id":"the-boston-globe","location":null,"positions":[{"description":"● Developed cross-media sales strategies, goals, and lead lists for major and local retail categories.● Worked on pitches for clients including Target, Crate & Barrel, Dunkin Donuts, and Jordan’s Furniture.","duration":"Feb 2006 Jul 2006 6 months","duration_short":"6 months","end_date":"Jul 2006","start_date":"Feb 2006","subtitle":"Boston Globe","title":"Associate Sales Development Manager"},{"description":"● Drove development and reorganization of the Arts &Entertainment section; contributed to 104% traffic growth from 2003 to 2004.● Acted as liaison between Boston.com and Boston Globe Living/Arts department to facilitate the enhancement of online Globe packages with multimedia features. ● Spearheaded reader-generated content initiatives; proposed and developed integration plan for Boston.com’s first message board platform.● Integrated Boston.com’s popular reader-submitted content into the Boston Globe’s Sidekick.● Managed Boston.com Personals classified vertical and created programs like Boston’s Best Catch Contest to drive membership, traffic and revenue; planned and promoted singles events for 50-500 people.● Launched Your Life vertical (now Lifestyles) for the Weddings, Fashion, Health, and Home categories; weddings alone generated 14 million pageviews in the first year.As News Producer: ● Built and updated Boston.com homepage daily. Handled such breaking news events as the September 11th attack and the Patriots’ 2002 Super Bowl win.● Represented Boston.com at Globe editorial meetings.● Proposed the addition of the highly popular Odds & Ends section onto the Boston.com homepage.● Launched Boston.com’s Valentine’s Day promotion in 2002, which in part led to the launch of Boston.com Personals.","duration":"Jan 2001 Jul 2006 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2006","start_date":"Jan 2001","subtitle":"Boston.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/the-boston-globe"},{"company":"iVillage","company_id":"ivillage","location":"","positions":[{"description":"● Managed new content projects for multiple content verticals including the Election 2000 section.● Expanded online community by planning online events, moderating chats, and forming partnerships with outside organizations. ● Managed new content projects for multiple content verticals including the Election 2000 section.● Expanded online community by planning online events, moderating chats, and forming partnerships with outside organizations.","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"iVillage","title":"Associate Producer"}],"url":"https://www.linkedin.com/company/ivillage"}]', '["Bob Brooks “Adrienne is one of the most passionate and dedicated professionals working in Social Media. She is skilled at balancing the goals of a business with an unwavering commitment the online commuinty. Adrienne\'s innate talents of user interface design were not offcially a part of her job, but always part of her commitment to the consumer.”","Janeen Zumerling “Adrienne is one of the easiest people I\'ve ever worked for. She is truly dedicated to her field and that dedication is infectious. Her management style is motivational and she has been a pleasure to work for and work with.”"]']### Assistant: The agent's job is to develop social media strategies and build online communities, while the user is reaching out to the agent because they need assistance in evaluating social media platforms and developing social media content for their large consumer brand.
### Human: Agent: ['Linda DeVore', 'Copyeditor of fiction, business materials, advertising copy, presentation programs, research papers, websites, employee manuals, product catalogs, legal materials, journals, family histories, and more. I specialize in getting quality work done when you need it!', 'Copyeditor', 'grammarNOW!', '[{"company":"grammarNOW!","company_id":null,"location":"","positions":[{"description":"I offer quality editing with a fast turnaround at reasonable rates. I have edited fiction, journals, textbooks, brochures, advertising copy, research papers, newsletters, business proposals and employee manuals, product catalogs, family histories, and websites. My skills are varied and suitable for all levels of composition needs. Please see my resume at http://grammarnow.com/resume.html and what other clients have had to say at http://grammarnow.com/testimonials.html. I offer quality editing with a fast turnaround at reasonable rates. I have edited fiction, journals, textbooks, brochures, advertising copy, research papers, newsletters, business proposals and employee manuals, product catalogs, family histories, and websites. My skills are varied and suitable for all levels of composition needs. Please see my resume at http://grammarnow.com/resume.html and what other clients have had to say at http://grammarnow.com/testimonials.html.","duration":"1997 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1997","subtitle":"grammarNOW!","title":"Copyeditor"}],"url":""},{"company":"Copyediting List (CE-L)","company_id":null,"location":"LIST.INDIANA.EDU","positions":[{"description":"Copyediting-L is a list for copy editors and other defenders of the English language who want to discuss anything related to editing: sticky style issues; philosophy of editing; newspaper, technical, and other specialized editing; reference books; client relations; Internet resources; electronic editing and software; freelance issues; and so on. Copyediting-L is a list for copy editors and other defenders of the English language who want to discuss anything related to editing: sticky style issues; philosophy of editing; newspaper, technical, and other specialized editing; reference books; client relations; Internet resources; electronic editing and software; freelance issues; and so on.","duration":"2000 - Present 22 years","duration_short":"22 years","end_date":"Present","start_date":"2000","subtitle":"Copyediting List (CE-L)","title":"Colleague"}],"url":""},{"company":"DeVore & Associates dba DeVore Desktop Design","company_id":null,"location":"","positions":[{"description":"Copyeditor of novels, brochures, advertising copy, resumes, presentation programs, research papers, websites, business proposals, employee manuals, product catalogs, legal materials, journals, family histories, and more. Copyeditor of novels, brochures, advertising copy, resumes, presentation programs, research papers, websites, business proposals, employee manuals, product catalogs, legal materials, journals, family histories, and more.","duration":"Jan 1996 - Present 26 years 1 month","duration_short":"26 years 1 month","end_date":"Present","start_date":"Jan 1996","subtitle":"DeVore & Associates dba DeVore Desktop Design","title":"Owner"}],"url":""},{"company":"Various Companies, Organizations, & Individuals","company_id":null,"location":"","positions":[{"description":"Copyeditor for National Humane Society publication, Kind News for studentsCopyeditor for MacGregor PublishingExpert witness for grammatical interpretation at trialsContent Consultant for The English Pages, no longer online, from publisher Addison Wesley Longman, Inc., a site for teachers and students to support a line of English textbooks and to provide material in the fields of composition, literature, developmental skills, and technical writingCopyeditor for the online journal Kairos and Petopia.comCopyeditor for HRS JournalCopyeditor of management textbooksEditor, English consultant, and typist for a National Science Foundation Study, Effects of Water Pollution Abatement on the Textile Industry in Alabama and GeorgiaPresenter of two teaching seminars at Association of Christian Schools International","duration":"1996 2006 10 years","duration_short":"10 years","end_date":"2006","start_date":"1996","subtitle":"Various Companies, Organizations, & Individuals","title":"Copyeditor"}],"url":""},{"company":"University of South Florida","company_id":"usouthflorida","location":"","positions":[{"description":"Instructor, Freshman English, American Literature, Expository Writing, Writing Center Tutor, Co-Instructor for New Teaching Assistants Seminar Instructor, Freshman English, American Literature, Expository Writing, Writing Center Tutor, Co-Instructor for New Teaching Assistants Seminar","duration":"1980 1996 16 years","duration_short":"16 years","end_date":"1996","start_date":"1980","subtitle":"University of South Florida","title":"Instructor"}],"url":"https://www.linkedin.com/company/usouthflorida"},{"company":"Teaching Positions","company_id":null,"location":"","positions":[{"description":"1980-1986, 1993-1996University of South Florida, Tampa, FLFreshman English, American Literature, Expository Writing, Writing Center Tutor, Co-Instructor for New Teaching Assistants Seminar1986-1987Tampa Baptist High School, Tampa, FLEnglish Department Head, Teacher9th-, 10th-, 11th-, 12th-grade English, Journalism1978-1980Hillsborough Community College, Tampa, FLFreshman English, Remedial English1977-1978Southwest Oklahoma City Junior College, Oklahoma City, OKFreshman English, Writing Lab Tutor1976-1977Del City Junior College, Del City, OKFreshman English1975-1976DeKalb Community College, Atlanta, GA Freshman English, Introduction to Literature1973-1975Clayton Community College, Jonesboro, GAFreshman English1972-1973Forest Park High School, Forest Park, GA10th-, 11th-grade English, Humanities, Journalism1971-1972Auburn University, Auburn, ALFreshman English","duration":"1971 1996 25 years","duration_short":"25 years","end_date":"1996","start_date":"1971","subtitle":"Teaching Positions","title":"Instructor"}],"url":""}]', '["Katherine Gordy Levine “\\"I found Linda when she answered a grammar question many years ago. She impressed me then as thoughtful and knowledgeable, and, most importantly, a person of integrity. Based on this initial experience, I eventually hired her to help me develop my Emotional Fitness Training, Inc. Web presence. My first impressions have stood up through the years. Linda knows her business, does it with great competence, and cares about making certain you get your money\'s worth. She is a great find for the small business community, and I recommend her wholeheartedly.\\" Service Category: Graphic/Web Designer Year first hired: 1996 (hired more than once) Top Qualities: Expert, Good Value, High Integrity”","Hilary Cotter “I found Linda via an Internet search on freelance editors. I was apprehensive about hiring an unknown to edit close to 1000 pages of a text I was writing. I asked her to edit a small sample of my work and when she returned it to me, I was amazed at the quality of her services! She instantly gained my complete confidence and trust. She completed my Herculean task very quickly and provided impeccable results from start to finish. She went well beyond her job description by offering many helpful comments along the way - greatly improving the final version of my work. It quickly became apparent that she cared very deeply not only about the quality of her work, but the quality of my work as well. I am indebted to her and would hire her again without any reservation. I strong recommend her services and endorse her work.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to provide copyediting services, and today the user is reaching out to the agent because they need assistance in editing and proofreading their business materials for a secure digital and automation initiative at their leading bank.
### Human: Agent: ['Aditya R.', 'Experienced Application Web Developer where I, have developed and improved products and services for our customers by using advanced javascript frameworks like Angular and ReactJS. I analyzed Requirments from Designers and develop applications according to the needs. I, also use Web services to interact and exchange Data between different services.Competencies: cloud computing, JavaScript,AngulrJS,ReactJS Java,Bootstrap,network protocols,Rest webServices.', 'UI/UX Engineer at Ford Advance Engineering Department(AI/ML Models)', 'Ford Motor Company', '[{"company":"Ford Motor Company","company_id":"ford-motor-company","industry":"Motor Vehicle Manufacturing","location":"San Francisco Bay Area","positions":[{"description":"Experience working with Adobe xd and developing Apps with ReactJs, Redux, MaterialUI, Hook forms, AngularJs, NgRx, Bootstrap, AngularMaterial, NodeJs, ExpressJs.Google Cloud App Engine, Cloudrun, FireStore, VertexAi, Training Models on S32G and Raspberry Experience working with Adobe xd and developing Apps with ReactJs, Redux, MaterialUI, Hook forms, AngularJs, NgRx, Bootstrap, AngularMaterial, NodeJs, ExpressJs.Google Cloud App Engine, Cloudrun, FireStore, VertexAi, Training Models on S32G and Raspberry","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Ford Motor Company","title":"UI/UX Engineer"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"Accenture","company_id":"accenture","location":"Sacramento, California Area","positions":[{"description":"Experience on Angular,React JS, Angular material,HTML 5, Bootstrap V4, JavaScript, JQuery,Java,Golang,Mongo db Experience on Angular,React JS, Angular material,HTML 5, Bootstrap V4, JavaScript, JQuery,Java,Golang,Mongo db","duration":"Aug 2018 Apr 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2021","start_date":"Aug 2018","subtitle":"Accenture","title":"UI Developer"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Sabre Corporation","company_id":"sabre-corporation","location":"Dallas/Fort Worth Area","positions":[{"description":"Experience on Angular2/4 & 5,React JS, HTML 5, Bootstrap V4, JavaScript, JQuery,Java,MySQL. Experience on Angular2/4 & 5,React JS, HTML 5, Bootstrap V4, JavaScript, JQuery,Java,MySQL.","duration":"Jul 2016 Jun 2018 2 years","duration_short":"2 years","end_date":"Jun 2018","start_date":"Jul 2016","subtitle":"Sabre Corporation","title":"UI Developer"}],"url":"https://www.linkedin.com/company/sabre-corporation"},{"company":"Arien Infotech","company_id":null,"location":"Hyderabad Area, India","positions":[{"description":"Core Java,Spring,JavaScript, JQuery, CSS, HTML, Core Java,Spring,JavaScript, JQuery, CSS, HTML,","duration":"Nov 2012 Nov 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2013","start_date":"Nov 2012","subtitle":"Arien Infotech","title":"Junior Java Developer"}],"url":""}]', '["Christopher Kolawole “It was a pleasure working with Aditya. As one of the lead developers , he constantly delivered and provided support to other developers to ensure they were able to complete their work. Aditya required minimal guidance once provided requirements and stories in a backlog. His acumen in front end dev paved the way for multiple extensions and was one of the reasons we constantly relied on him.”","Sridevi Pabbisetty “Aditya worked in my team for almost 2 years on multiple projects. He is hardworking, willing to learn and exhibits great attitude towards work. He was very dependable and did more than what was asked for with little guidance. He worked with remote developer teams and also with 3rd party vendor operations teams directly. I recommend him for UI or back-end developer positions in both team or individual environments.”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to develop and improve web applications using advanced JavaScript frameworks, and today the user is reaching out to the agent because they need assistance with contract and budget management for a government administration position.
### Human: Agent: ['Allison Torres Burtka', "Award-winning writer and editor with more than 20 years of experience writing and editing print and online content, from blog posts to feature-length articles. Recent articles have appeared in The Guardian, espnW, Runner's World, Women's Running, Insider, the Muse, the Sierra Club's Sierra magazine, Crain's Detroit Business, Global Sport Matters (part of Arizona State University's Global Sport Institute), and ASAE's Associations Now magazine.I have particular experience creating and developing content focused on sports, the outdoors and the environment, sustainability, the law, associations, and education.Visit my website to learn more about my work: https://allisonburtka.com/View my writing portfolio here: https://atburtka.journoportfolio.com/", 'Writer and Editor', 'freelance', '[{"company":"freelance","company_id":null,"location":"","positions":[{"description":"Write and edit various content for print and electronic media, including: magazine features, news articles, books, blog posts, profiles, and Q&As.Clients include the Guardian, the Sierra Club, espnW, Runner\'s World, Women\'s Running, Crain\'s Detroit Business, Insider, ASAE\'s Associations Now magazine, the University of Michigan\'s Erb Institute for Sustainability in Business, GlobalSport Matters (part of Arizona State University\'s Global Sport Institute), and other publications and nonprofit organizations.Specific subject matter experience includes sports, the law, sustainability, the outdoors and the environment, history, and education.","duration":"Jul 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jul 2015","subtitle":"freelance","title":"Writer and Editor"}],"url":""},{"company":"University of Michigan","company_id":null,"location":"","positions":[{"description":"Part-time writer for the Erb Institute, which is committed to creating a socially and environmentally sustainable society through the power of business. The institute is a partnership between the School of Natural Resources and Environment and the Stephen M. Ross School of Business at the University of Michigan. Part-time writer for the Erb Institute, which is committed to creating a socially and environmentally sustainable society through the power of business. The institute is a partnership between the School of Natural Resources and Environment and the Stephen M. Ross School of Business at the University of Michigan.","duration":"Nov 2016 May 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2018","start_date":"Nov 2016","subtitle":"University of Michigan","title":"Writer, Erb Institute"}],"url":""},{"company":"American Association for Justice","company_id":"american-association-for-justice","location":"Washington, D.C.","positions":[{"description":"Other positions held at AAJ (2004-2013):Managing Editor & Associate Director (Sept. 2011–Mar. 2013)Senior Editor (Feb.–Sept. 2011)Associate Editor (Oct. 2004–Feb. 2011)Edited and managed content for Trial, a monthly magazine for lawyers that is the flagship publication of the American Association for Justice, as well as a biweekly e-newsletter and two law reporter publications. Managed editors on staff and oversaw writing, editing, and production. Substantively edited articles on the practice of law. Reported legal news and wrote longer news analysis articles on developments in the law--such as the Gulf Coast oil spill litigation and the foreclosure crisis--and conducted Q&As with notable attorneys. Worked with designers to illustrate articles in the magazine. Collaborated with other association leaders to keep association members informed through publications.","duration":"Apr 2013 Jul 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2015","start_date":"Apr 2013","subtitle":"American Association for Justice","title":"Director of Publications & Editor of Trial Magazine"}],"url":"https://www.linkedin.com/company/american-association-for-justice"},{"company":"Water Environment Federation","company_id":"water-environment-federation","location":"Alexandria, VA","positions":[{"description":"Edited and managed content for two newsletters. Wrote articles on water-quality topics for newsletters and a monthly magazine. Edited and managed content for two newsletters. Wrote articles on water-quality topics for newsletters and a monthly magazine.","duration":"Jan 2003 Oct 2004 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2004","start_date":"Jan 2003","subtitle":"Water Environment Federation","title":"Associate Editor"}],"url":"https://www.linkedin.com/company/water-environment-federation"},{"company":"Heldref Publications","company_id":"heldref-publications","location":"","positions":[{"description":"Edited articles for a nonprofit environmental science and policy magazine. Wrote news abstracts. Edited articles for a nonprofit environmental science and policy magazine. Wrote news abstracts.","duration":"Aug 2001 Jan 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2003","start_date":"Aug 2001","subtitle":"Heldref Publications","title":"Assistant Editor, Environment magazine"}],"url":"https://www.linkedin.com/company/heldref-publications"},{"company":"Merging Business & Academics","company_id":null,"location":"","positions":[{"description":"Collaborated with businesses and nonprofit organizations to provide work opportunities for students at a public high school. Coordinated internships and counseled students. Collaborated with businesses and nonprofit organizations to provide work opportunities for students at a public high school. Coordinated internships and counseled students.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Merging Business & Academics","title":"Sanford I. Weill Institute Associate"}],"url":""},{"company":"Primedia, History Group","company_id":"rentpath","location":"","positions":[{"description":"Edited articles for six bimonthly history magazines and a website. Coordinated articles from 12 magazines for TheHistoryNet.com. Edited articles for six bimonthly history magazines and a website. Coordinated articles from 12 magazines for TheHistoryNet.com.","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Primedia, History Group","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/rentpath"}]', '["Katherine James “Allison Torres Burtka is the most amazing and extraordinary editor I could have hoped to have for my book HARVESTING WITNESSES\' STORIES: HOW TO GET YOUR CLIENT THE SECOND-BEST LIFE IN THE WORLD BY MAXIMIZING HUMAN DAMAGES. Her first question to me when AAJ Press put us together was, \\"What kind of an editor do you want me to be? I can either just correct spelling and grammar...or...I can really offer a much more in depth and \'real\' editing experience.\\" I said, \\"I expect a collaborator.\\" And she did exactly as I needed. She was deeply involved in every element from editing drafts to helping with the title and even cover art. I came to rely on her heavily and to trust her judgement without question. Once in awhile she would ask a question about something and I\'d say, \\"No\\" and explain why not and more likely than not the explanation I gave would end up as part of the text of the book. Yes, she does make sure she also edits for clarity and understanding. In my acknowledgements I quoted Shakespeare when I thanked her, Olivia to Viola in TWELFTH NIGHT, \\"A sister you are she.\\" I cannot recommend her highly enough.”","Carolyn Jones Kwant “Allison was a pleasure to work with in helping to bring the work of the institute and our strategic partners to life. A quick study on sustainability and the role of business, Allison was able to tease out key insights that helped to strengthen our messaging. Besides having top-notch writing and proofing skills, Allison was a true team player and could be relied on to work independently and bring order to complex assignments whether covering a week-long conference and representing the institute or developing a cross-sector synthesis of sustainability issues and ideas.”"]'] User: ['Diana Brown, JD', 'Experienced attorney with a diverse legal and business background. Strategic legal advisor with law firm and in-house counsel experience. Expertise in drafting, reviewing and negotiating a wide range of commercial contracts, advising on legal and regulatory compliance, litigation, and commercial transactions. Excellent legal writing and presentation skills.', 'Legal Counsel', 'Diana G. Brown', '[{"company":"Diana G. Brown","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Diana G. Brown","title":"Senior Legal Counsel - Contract Attorney"}],"url":""},{"company":"Oakland County, Michigan Government","company_id":"oakland-county-michigan-government","location":"","positions":[{"description":"","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Oakland County, Michigan Government","title":"Senior Assistant Corporation Counsel"}],"url":"https://www.linkedin.com/company/oakland-county-michigan-government"},{"company":"Law Offices of Diana G. Brown","company_id":null,"location":"Bloomfield Hills, MI","positions":[{"description":"","duration":"2014 2019 5 years","duration_short":"5 years","end_date":"2019","start_date":"2014","subtitle":"Law Offices of Diana G. Brown","title":"Attorney & Counselor"}],"url":""},{"company":"Strategic Divorce Consulting, PLLC","company_id":"strategic-divorce-consulting-pllc","location":"Bloomfield Hills, MI","positions":[{"description":"","duration":"2013 2018 5 years","duration_short":"5 years","end_date":"2018","start_date":"2013","subtitle":"Strategic Divorce Consulting, PLLC","title":"Managing Attorney & Founder"}],"url":"https://www.linkedin.com/company/strategic-divorce-consulting-pllc"},{"company":"Hertz Schram PC","company_id":"hertz-schram-pc","location":"Bloomfield Hills, MI","positions":[{"description":"","duration":"2007 2012 5 years","duration_short":"5 years","end_date":"2012","start_date":"2007","subtitle":"Hertz Schram PC","title":"Associate Attorney"}],"url":"https://www.linkedin.com/company/hertz-schram-pc"},{"company":"Dickow and Brady, PC","company_id":null,"location":"Farmington Hills, MI","positions":[{"description":"","duration":"1998 2006 8 years","duration_short":"8 years","end_date":"2006","start_date":"1998","subtitle":"Dickow and Brady, PC","title":"Associate Attorney"}],"url":""}]', '["Matt Catchick “I strongly endorse Ms. Brown. She is an extremely intelligent and hardworking advocate who is dedicated to providing her clients with the best possible results.”","Dino M. Hernandez “I have known Diana for over twenty years and have personally benefited for her wisdom and counsel. I offer the highest recommendation for any future clients that are considering her services. Diana is the epitome of a very hard working, consummate professional and diligent advocate in family law.”"]']### Assistant: The agent's job is to provide legal counsel and contract review services. Today, the user is reaching out to the agent because they need assistance in reviewing and negotiating a complex commercial contract.
### Human: Agent: ['Devon Fox', 'A highly knowledgable Manager of Business Operations with a specialization in Procurement, AP, Event & Travel Management, and CRM Process Creation and Training', 'Executive Coordinator with Mars & Real Estate Agent with Pearson Smith Realty', 'Mars', '[{"company":"Mars","company_id":"mars","industry":"Manufacturing","location":"McLean","positions":[{"description":"","duration":"Dec 2018 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Dec 2018","subtitle":"Mars","title":"Executive Coordinator"}],"url":"https://www.linkedin.com/company/mars"},{"company":"Pearson Smith Realty","company_id":"pearson-smith-realty","location":"Ashburn, VA","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Pearson Smith Realty","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/pearson-smith-realty"},{"company":"Tech Mahindra","company_id":"tech-mahindra","location":"Herndon, VA","positions":[{"description":"Process Creation, Improvement, and Training:Worked with various Business Units (IT, Shared Services, HR, Finance, etc.) to identify possible process improvements and lead implementation and training.Procurement ManagerAccounts Payable ManagerSalesforce.com AdministratorEvent Manager: Lead event strategy for client-facing eventsWorked closely with key stakeholders – Sales, CEO, COO, and General CounselKept project & timeline plans up to date and managed all tasks to successful completionNegotiated to gain noticeable vendor savings through contract negotiationsCreated, tracked and managed large event budgets closelyTravel Manager:Assisted CEO & COO with domestic and international travel planning and executionLead the development and continuous improvement of the travel programEstablished and implemented strategic travel program goals and objectives annuallyEnsured internal client satisfaction with travel program and servicesFormed relationships with frequent travelers and arrangers to be well informed of what worked or didn’t workLiaised with senior stakeholders regarding changes in travel guidelines and processesServed as primary point of contact for travel vendors and agencyLead and/or oversaw analysis and negotiations for travel contracts with airlines, hotels, car service, etc.Provided strategic guidance for travel expense and reportingProvided after-hours support required during travel interruption and travel security issuesDeveloped, analyzed and recommended key internal metrics for travel management practices, trends and resultsProvided oversight and recommendations for travel spend","duration":"May 2011 2017 6 years","duration_short":"6 years","end_date":"2017","start_date":"May 2011","subtitle":"Tech Mahindra","title":"Manager, Business Operations"}],"url":"https://www.linkedin.com/company/tech-mahindra"},{"company":"LCC","company_id":"lcc-algeria","location":null,"positions":[{"description":"● Prepared invoices for assigned contract on a monthly basis● Worked with the Program personnel to ensure invoices were timely and accurate● Established invoicing requirements by reviewing FP or T&M contract detail● Monitored and analyzed contract data and/or situations that may affect billing or collections ● Ensured timely reporting to management for issues that affect AR metrics such as unbilled balances● Interacted with and provided assistance to customers, both internal (Contracts, Project Control, Finance, Project Management, Collections, etc.) and external (payment office, Subcontract Administrators etc.)","duration":"Jul 2007 May 2011 3 years 11 months","duration_short":"3 years 11 months","end_date":"May 2011","start_date":"Jul 2007","subtitle":"LCC","title":"Project/Billing/Contract Accountant"},{"description":"● Processed vendor invoices in a timely manner● Accurately coded and entered invoices with regard to due dates● Obtained proper approvals for invoices● Maintained up-to-date vendor statements to ensure timeliness and completeness● Communicated with vendors and internal personnel to resolve questions or concerns on invoices using problem-solving skills, tact and discretion in accordance to company/department policy● Issued checks to vendors & employee reimbursement● Ran and maintained department reports for weekly/monthly use● Identified accruals needed for month end close● Conducted month end close procedures as needed● Processed 1099 annually","duration":"Oct 2005 Jul 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2007","start_date":"Oct 2005","subtitle":"LCC","title":"Accounts Payable Manager"}],"url":"https://www.linkedin.com/company/lcc-algeria"}]', '["“I worked with Devon on finding innovative and practical solutions to impossible situations during my time at LCC and Tech Mahindra! Devon approached difficult problems with an open mind and was always seeking to push the envelope in seeking positive answers despite the usual budgetary and time constraints in project delivery. She was always prepared to go the extra mile with a smile which is a virtue not often found in today’s workplace. I would certainly enjoy the opportunity to work with her again and have no hesitation in recommending her to any endeavor.”","“During my two years working with Devon in cross-functional roles, her domain expertise, work ethics, attention to detail and positive attitude make the experience a real pleasure.”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to manage loyalty marketing for a retail company, and today, the agent is reaching out to the user because they need assistance with developing strategic partnerships for their loyalty program.
### Human: Agent: ['Seth Entin', 'Seth has a passion for research and consumer insights which he has parlayed into a successful career at NBC/Universal as Senior Manager of Research- TV Distribution. Blending creativity and a strong attention to details Seth is able to find the hidden stories for any marketplace. Seth received his MBA from USC with honors. Specialties In: Syndication Research: Track and report cable shows, network shows and first run syndication Technology: Expert in Nielsen NPower / TV Toolbox, Galaxy Explorer, Wrap Overnights, Wrap Sweeps, CMR Stradegy, Microsoft Excel, Microsoft Powerpoint Qualitative Research: Creation and execution of focus groups; from concept to final report Office Lead on Intern hiring and Management Website Analytics: Google Analytics and Omniture Skills in Project Management, Marketing, Advertising, and Team building', 'Director - Research at NBCUniversal Media, LLC', 'NBCUniversal Media, LLC', '[{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","industry":"Entertainment Providers","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Jan 2020","subtitle":"NBCUniversal Media, LLC","title":"Director - Research"},{"description":"","duration":"Mar 2017 Jan 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2020","start_date":"Mar 2017","subtitle":"NBCUniversal Media, LLC","title":"Senior Manager of Research"},{"description":"","duration":"Feb 2012 Feb 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"Feb 2017","start_date":"Feb 2012","subtitle":"NBCUniversal, Inc.","title":"Manager of Research"},{"description":"","duration":"Feb 2009 Feb 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2012","start_date":"Feb 2009","subtitle":"NBC Universal","title":"Senior Research Analyst"},{"description":"","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"NBC Universal","title":"Research Analyst"},{"description":"","duration":"Jan 2007 Oct 2007 10 months","duration_short":"10 months","end_date":"Oct 2007","start_date":"Jan 2007","subtitle":"NBC Universal","title":"NBC Page"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"NBC Universal","company_id":"nbcuniversal-inc-","location":"","positions":[{"description":"","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"NBC Universal","title":"NBC/Publicity, Intern"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"City Link Magazine","company_id":null,"location":"","positions":[{"description":"","duration":"May 2004 Aug 2004 4 months","duration_short":"4 months","end_date":"Aug 2004","start_date":"May 2004","subtitle":"City Link Magazine","title":"Intern"}],"url":""}]', '["Steve Eisman “I met Seth at the USC Marshall School of Business and have had the pleasure of getting to know him over the last several years. We have studied together and worked together on a number of team projects. Seth was always very reliable, produced quality work and was always willing to put forth extra effort. Seth is a quick learner who easily sees the big picture while not missing any of the smaller details. He is an effective communicator that makes sure to align the proper constituents and stakeholders in order to enable success. I look forward to a continued professional relationship after business school”","Roy Rosario Restivo “Seth has been working for NBC Universal TV for over three years, and he continues to impress each and every day. His skills, drive, intelligence and learning abilities for research in the television industry are some of the best that I have seen. I am proud to know Seth not just as a co-worker but as a friend.”"]'] User: ['Aerien Mull', 'Specialties: Visual communication, creative concepting and brand and identity development.', 'VP Creative at Brunet-García Advertising', 'Brunet-García Advertising', '[{"company":"Brunet-García Advertising","company_id":"brunet-garcia-advertising-inc.","industry":"Advertising Services","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Brunet-García Advertising","title":"VP \| Creative"},{"description":"","duration":"Dec 2020 Nov 2021 1 year","duration_short":"1 year","end_date":"Nov 2021","start_date":"Dec 2020","subtitle":"Brunet-García Advertising","title":"Creative Director"},{"description":"","duration":"Jan 2017 Dec 2020 4 years","duration_short":"4 years","end_date":"Dec 2020","start_date":"Jan 2017","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Associate Creative Director"},{"description":"","duration":"Mar 2012 Dec 2016 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2016","start_date":"Mar 2012","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Sr. Art Director / Studio Manager"},{"description":"","duration":"Sep 2010 Feb 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2012","start_date":"Sep 2010","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Senior Art Director"},{"description":"","duration":"Oct 2007 Oct 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2010","start_date":"Oct 2007","subtitle":"Brunet-Garcia Advertising, Inc.","title":"Art Director"}],"url":"https://www.linkedin.com/company/brunet-garcia-advertising-inc."},{"company":"American Advertising Federation Jacksonville","company_id":"american-advertising-federation-jacksonville","location":"","positions":[{"description":"","duration":"Jun 2011 Jun 2021 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jun 2021","start_date":"Jun 2011","subtitle":"American Advertising Federation Jacksonville","title":"Board Member"}],"url":"https://www.linkedin.com/company/american-advertising-federation-jacksonville"},{"company":"Xoran Technologies","company_id":"xoran-technologies","location":"","positions":[{"description":"","duration":"Jul 2006 Sep 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2007","start_date":"Jul 2006","subtitle":"Xoran Technologies","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/xoran-technologies"}]', '["Lara Ortiz “I had the pleasure of working with Aerien in a managerial capacity for over two years. She is not only creative, with a sharp sense of design and a gift for pithy headlines, but as an art director, she has that most valuable of qualities: resilience. She knows how to stand her ground, but more importantly she is able to roll with the punches that naturally come with creative business, and she strives for strategic solutions to challenges posed by projects, clients or colleagues. Aerien knows what quality looks like. She values it, and she delivers every time. I would be honored to have the opportunity to work with her again sometime.”","Ronda Guimond “Aerien is an innovative and confident creative professional who is willing to take risks with her work yet incorporate necessary modifications to meet the objectives. As Aerien’s manager at Xoran Technologies, I could always rely on competent work from her to be completed by the specified deadline. She showed her flexibility and ability to learn new skills outside of her area of expertise by taking on a number of non-design projects. She evolved her role on the Marketing team by enriching her professional skills without abandoning her primary responsibilities of her position. Her efforts made her a leader of the team.”"]']### Assistant: The agent's job is to conduct market research and consumer insights for NBCUniversal Media, LLC. Today, the user is reaching out to the agent because they need assistance with brand and identity development for their advertising campaign at Brunet-García Advertising.
### Human: Agent: ['Amber Miller - Product Launch Virtual Assistant', 'I am the CEO of a unique Virtual Assistant and Ecommerce Support Team who provides business services to coaches, consultants and online business owners.Specialties: Includes ecommerce, shopping cart set up and maintenance, list building, ezine management, launch management and more! Learn more at www.SmartToFinish.com', 'Technical and Marketing Virtual Assistant Agency /Online Business Manager and Infusionsoft Diva', 'Smart To Finish Office Solutions', '[{"company":"Smart To Finish Office Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2004 - Present 17 years 3 months","duration_short":"17 years 3 months","end_date":"Present","start_date":"Jun 2004","subtitle":"Smart To Finish Office Solutions","title":"Owner"}],"url":""}]', '["“I have been working with Amber a brief amount of time - since March of this year. That being said, I work with a number of different business owners in a variety of industries but few have impressed me as much as this young lady. Incredibly smart, hard-working, professional - she has built an incredibly successful business yet maintains a caring attitude about her clients. I actually plan to use her virtual assistant services for a project I will be working on later this year! She\'s also incredibly technically savvy in terms of her online services. She also has great employees - which says a lot about her and her company. If you are an entrepreneur trying to \\"do it all\\" I recommend that you contact this company. ”","“If you\'re looking for an A-Plus Virtual Assistant, I would highly recommend Amber Miller. She is a team player and does exceptional work. Please feel free to message me if you need any other recommendation.”"]'] User: ['Bob Ginn', 'My wife and I have had an online retail store since 2005. We specialize in clothing, leather goods (belts, ties, shoes and purses) and accessories. Additionally we carry jewelry and scarves.', 'Retired at N:A', 'N:A', '[{"company":"N:A","company_id":null,"location":"Jacksonville, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"N:A","title":"Retired"}],"url":""},{"company":"Shop Claudia\'s LLC","company_id":null,"location":"Roswell, Georgia","positions":[{"description":"","duration":"Jul 2012 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Shop Claudia\'s LLC","title":"President"}],"url":""},{"company":"Century Consultants, LTD.","company_id":null,"location":"","positions":[{"description":"I served for 3 1/2 years as President of Century Consultants, Ltd. and Vice President of Educational Services, ASM Research. Prior to joining ASM Research, I held senior positions in management and sales at CORE Education and Consulting Solutions, Inc. and KC Management Group. From 1977 to 2004, I was with IBM® where I worked in the K-12 education space for 14 years in several positions including Principal in IBM\'s Business Consulting Services (BCS) Strategy and Change Practice. I was also responsible for creating and overseeing IBM\'s K-12 Internet consulting and services strategy and was recognized by IBM as an Executive Consultant for the Education Industry. Additionally, I have managed sales and technical service personnel in the support of small and mid-size companies in distribution, manufacturing, retail sales, medical care and banking.I have a BS from The United States Military Academy, West Point and Management Certificate in Business Management from Tulane University.Specialtiespublic sector sales and services, management, strategic planning","duration":"Jan 2009 Jul 2012 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2012","start_date":"Jan 2009","subtitle":"Century Consultants, LTD.","title":"President"}],"url":""},{"company":"CORE Education and Consulting Solutions","company_id":null,"location":"","positions":[{"description":"Bob is responsible for establishing the US strategy for CORE Education by listening to the needs of the CORE clients and developing solutions from the resources of CORE Education, either internally or through our large network of affiliates. Bob helps build relationships with leading companies and strengthens ongoing partnerships with our clients. Bob is responsible for establishing the US strategy for CORE Education by listening to the needs of the CORE clients and developing solutions from the resources of CORE Education, either internally or through our large network of affiliates. Bob helps build relationships with leading companies and strengthens ongoing partnerships with our clients.","duration":"Sep 2007 Dec 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2008","start_date":"Sep 2007","subtitle":"CORE Education and Consulting Solutions","title":"Exec Vice President"}],"url":""},{"company":"Harry Norman, Realtors","company_id":"harry-norman-realtors","location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Harry Norman, Realtors","title":"Realtor"}],"url":"https://www.linkedin.com/company/harry-norman-realtors"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"","duration":"Jan 1977 Feb 2004 27 years 2 months","duration_short":"27 years 2 months","end_date":"Feb 2004","start_date":"Jan 1977","subtitle":"IBM","title":"Principal, Business Consulting Services"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Tim Touchton “As an IBM Systems Engineer I worked with Bob in the IBM K-12 market for many years while we each marketed to and supported various territories within the state of Alabama. He was always a pleasure to work with and was a great mentor to me. I have great respect for him and have always considered him to be a professional of exemplary character and qualities.”","shekhar iyer “Bob is an exemplary leader, a very dedicated and committed individual with a passion for excellence in all that he does. His humble demeanor and warm charming personality plus a \\"let us get it done right\\" attitude are just a few of his numerous strengths. As a true team player, problems to Bob, are merely opportunities in disguise for success. If you need additional information about my experiences with Bob at work do feel free to call me .”"]']### Assistant: The agent's job is to provide virtual assistant and ecommerce support services, and today, the agent is reaching out to the user because they need to offer their assistance in managing and optimizing the user's online retail store.
### Human: Agent: ['Tim Estenson', "I am extremely passionate about software quality and believe that customers don't want products they want solutions that solve real-world problems. I have worked on all Microsoft Dynamics products including GP, AX, NAV, and CRM (including data integrations). Most recently I have been working on the Financial Reporting service (Management Reporter) for Dynamics 365 AX. I have not only worked on products but also provided tier-3 support (DevOps). With a passion for Root cause analysis providing immediate incident mitigation and driving solutions upstream.", 'Software Development Engineer \| Analytics \| Integration \| Power BI \| Azure \| DevOps \| CI /CD \| IaC \| YAML \| ARM \| Bicep \| Testing \| Coaching \| Process Automation', 'R.D. Offutt Company', '[{"company":"R.D. Offutt Company","company_id":null,"location":"United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Dec 2020","subtitle":"R.D. Offutt Company","title":"Senior Software Engineer"}],"url":""},{"company":"Microsoft","company_id":"microsoft","location":null,"positions":[{"description":"Designed, developed, validated, and maintained Financial Reporting (Management Reporter) for Microsoft Dynamics 365 Finance and Operations. • Served as the leader in automated incident identification and enrichment using Azure Data Explorer, Microsoft Power Automate, and Power BI allowing for DevOps incidents to be mitigated proactively reducing customer reported incidents per week from 7 to an average of 1. Provided lunch and learns to introduce this concept to the larger team.• Developed a report retention feature allowing reports older than six months to deleted unless retained by the user. This feature had an extensive impact on COGS, decreasing the size of dozens of customer databases by more than a terabyte and other databases by half or more.• Refactored an existing production automation service that ran automated incident identification and mitigation rules on all production environments to support our reporting service and Developed practices to address issues and data corruption. Additionally, creating a Power BI tabular report used by multiple teams to visualize their automation results.• Functioned as the lead developer on a four-person team tasked to move Financial Reporting user experience into Power BI, allowing for ad hoc analysis of financial reporting data and eliminating the separate design generate and view process. • While developing our Power BI visual worked closely with the Power BI team driving new requirements into the Power BI framework, such as pagination, incremental load, and single row expansion of data grids.• Moved report delete functionality from synchronous client experience to an asynchronous bulk operation stopping the client application from hanging when deleting historical documents. • Championed user accessibility for D365 Financial Reporting (Management Reporter). Fixed more than 60 accessibility bugs in a month, working across the AX Client and .Net framework teams.","duration":"Sep 2013 Sep 2020 7 years 1 month","duration_short":"7 years 1 month","end_date":"Sep 2020","start_date":"Sep 2013","subtitle":"Microsoft","title":"Senior Software Engineer"},{"description":"Designed, developed, validated and supported features for both Connector for Microsoft Dynamics and Management Reporter.• Moved on-premises Management Reporter service to the cloud, allowing the on-premises and cloud versions of the product to share a common code base during the transition. • Designed data integration and UX components to display reports from the Financial Reporting (MR) Database in Dynamics AX.","duration":"Dec 2012 Sep 2013 10 months","duration_short":"10 months","end_date":"Sep 2013","start_date":"Dec 2012","subtitle":"Microsoft","title":"Software Development Engineer in Test II"},{"description":"Led a group of 5 engineers to developed automated test harnesses and provide development tools support for Connector for Microsoft Dynamics and Management Reporter.• Achieved greater than 85% automated code coverage for the Management Reporter web viewer.• Added branching and build support to share framework components of Connector for Microsoft Dynamics with Management Reporter allowing for the creation of a multi-dimension data warehouse for Financial Statement authoring.","duration":"Mar 2011 Dec 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2012","start_date":"Mar 2011","subtitle":"Microsoft","title":"Lead Software Development Engineer in Test"},{"description":"Automated testing of the Connector for Microsoft Dynamics. Conducted in-person training to over 100 customers and partners at conferences such as Microsoft Convergence and User Groups.• Provided test plans and developed automate test collateral for enterprise-scale integration between Dynamics CRM and ERP products including Dynamics GP, NAV, and AX.• Worked across teams and product units to drive changes into both the ERP’s and CRM.","duration":"Nov 2009 Mar 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2011","start_date":"Nov 2009","subtitle":"Microsoft","title":"Software Development Engineer in Test II"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Lighthouse1","company_id":"lighthouse1","location":"Fargo, North Dakota, United States","positions":[{"description":"Increased service scalability and testability for an existing (SAS) application by automation of key processes.• Automated databases deployment to increase the efficiency of monthly release cadence, as well as allow for deploying local test environments.• Identified and scripted the creation of system metadata need to stand up new scale groups and local test environments. Increased service scalability and testability for an existing (SAS) application by automation of key processes.• Automated databases deployment to increase the efficiency of monthly release cadence, as well as allow for deploying local test environments.• Identified and scripted the creation of system metadata need to stand up new scale groups and local test environments.","duration":"Mar 2009 Nov 2009 9 months","duration_short":"9 months","end_date":"Nov 2009","start_date":"Mar 2009","subtitle":"Lighthouse1","title":"Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/lighthouse1"},{"company":"Microsoft","company_id":"microsoft","location":"Fargo, North Dakota, United States","positions":[{"description":"Automated testing for Dynamics GP and Microsoft Office for Human Resources.• Provided automated testing for multiple releases of the Dynamics Business portal, which integrated Dynamics GP functionality and reporting into Microsoft SharePoint, catching bugs during the design and saving countless hours of refactoring for both product code and test collateral.• Provided automated testing for the Windows Workflow implementation in Microsoft Dynamics CRM V4 application (SAS). • Setup and maintained Microsoft Office build and test infrastructures for the Fargo site providing documentation and training to the whole engineering team.","duration":"Sep 2007 Mar 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2009","start_date":"Sep 2007","subtitle":"Microsoft","title":"Software Development Engineer in Test II"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Harlan Husmann “I was Tim’s direct manager at Microsoft for two years, and had the opportunity to observer first-hand many of Tim’s strong qualities. The first one I’d like to highlight is Tim’s ability to collaborate both within his own group and across other groups. I both observed and received feedback from others complementing Tim on his ability as an effective and productive collaborator. On a more general level, while Tim’s manager I regularly received positive feedback from others outside of our immediate team not only regarding collaboration but also other aspects of Tim performance and contribution to the team. Another one of Tim’s attributes I saw was his capacity to come into a new project and quickly ramp up to contribute to the project. Tim technical work was always solid, showing repeatedly an ability to dig into technical issues, understand them thoroughly, and develop solutions. Tim also has a high focus on the needs of the customer and end-user. Tim has excellent instincts as far as understanding the broader scope of his work and how his and other’s work fits into the overall goals of a project, promoting what is needed and, perhaps more importantly, what is not needed, for the project to be successful. Tim regularly looked for opportunities to increase his knowledge and his impact on projects by taking on larger roles. While Tim’s manager Tim moved from an individual contributor to technical lead, which I felt was a natural move for him due to his innate leadership and mentoring skills. As a lead Tim had several instances where his reports needed coaching and Tim proved to be an excellent leader in that regard. If I had to form a team, I would be more than thrilled to have Tim join my team, and welcome him onto my team in a role as either an individual contributor or as a leader.”","April Olson “Tim is a great software engineer that embraces quality and willing to jump in and learn new things. He will reach out and collaborate with others and drive solutions to completion. He also works great with Product managers, being able to ask good questions and helps explain and articulate between requirements and technical specifications. ”"]'] User: ['Jared Faucher', 'Technically sophisticated software developer with a proven track record in successful application design, team leadership, and interpersonal communication.', 'Software Engineer at Vevo', 'Vevo', '[{"company":"Vevo","company_id":"vevo","industry":"Entertainment","location":"Portland, Oregon, United States","positions":[{"description":"","duration":"Dec 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Vevo","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/vevo"},{"company":"BizTek People, Inc.","company_id":"biztek-people-inc-","location":"Portland, Oregon Area","positions":[{"description":"Back end software engineer working on migrating legacy inventory management system to highly scalable cloud based microservice architecture utilizing Spring Boot, Apache Camel and various Amazon Web Services (AWS) technologies","duration":"Sep 2019 Nov 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2020","start_date":"Sep 2019","subtitle":"BizTek People, Inc.","title":"Java Developer on site at Nike WHQ"}],"url":"https://www.linkedin.com/company/biztek-people-inc-"},{"company":"Accenture","company_id":"accenture","location":null,"positions":[{"description":"Utilize front end and back end programming to build and maintain web applications and other products. Serve as integral part of development team to deploy various projects, including Spring Boot microservices initiatives for ingesting and indexing documents and data ETL from the Apache Big Data ecosystem. Utilize a mature DevOps ecosystem to deploy applications using a Bamboo CI/CD pipeline, and perform hands-on Linux server configuration as needed.","duration":"Dec 2018 Sep 2019 10 months","duration_short":"10 months","end_date":"Sep 2019","start_date":"Dec 2018","subtitle":"Accenture","title":"Advanced Application Engineering Specialist"},{"description":"Served in a client-facing role to work closely with customers and product owners presenting applications and demos during sprint reviews. Organized production releases within client infrastructure, as well as designed and maintained application-related documents. Implemented business requirements for REST API used by multiple internal applications and performed integrations within Pega to internal applications.","duration":"Dec 2017 Dec 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2018","start_date":"Dec 2017","subtitle":"Accenture","title":"Advanced Application Engineering Senior Analyst"},{"description":"Collaborated with UI/UX team to design and deploy custom UI, and worked with development team to create business processes for various LOBs. Discussed design processes, UI, feedback, and review of products with clients and product owners, and contributed to code review meetings as needed to go over custom-built parts of applications. Served as integral team member by participating in data model and processes design and deployment, and performed troubleshooting for projects post-deployment.","duration":"Nov 2016 Dec 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2017","start_date":"Nov 2016","subtitle":"Accenture","title":"Software Engineering Analyst"},{"description":"Pegasystems Application Developer","duration":"Apr 2016 Nov 2016 8 months","duration_short":"8 months","end_date":"Nov 2016","start_date":"Apr 2016","subtitle":"Accenture","title":"Software Engineering Associate"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Homestart, inc.","company_id":"homestart-inc.","location":"Boston, MA","positions":[{"description":"- Assist homeless and formerly homeless adults become independent and successful by providing assistance with money management.- Act as a Representative Payee for participants who are not able to manage their own money. - Print and disperse checks according to budget developed with participant.- Help in setting up relationships with the Social Security administration, banks and other government and banking institutions as they relate to the Representative Payee service.- Set-up and maintain bank accounts and all relevant Representative Payee paperwork and computer spreadsheet records.- Maintain accurate and detailed financial records on behalf of program participants.- Support participants in maintaining their housing through good budgeting and saving.- Assist clients in obtaining credit reports and working on credit repair.","duration":"Jan 2013 Apr 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2016","start_date":"Jan 2013","subtitle":"Homestart, inc.","title":"Money Management Specialist"}],"url":"https://www.linkedin.com/company/homestart-inc."},{"company":"University of Connecticut","company_id":"university-of-connecticut","location":"","positions":[{"description":"- Worked in maintenance call center with responsibilities include supervising and advising dispatchers and runners, inputting and processing work orders in computer system, coordinating with other departments and various other administrative duties along with a lot of customer service- Received and made calls in a call-center environment- Entered work orders into maintenance computer system, ensuring accuracy of information- Delegated tasks to other workers and keep a productive work environment- Double-checked customer information to ensure accuracy of work order- Coordinated operations with other departments across campus- General filing and data entry regarding customer requests","duration":"Aug 2009 May 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2012","start_date":"Aug 2009","subtitle":"University of Connecticut","title":"Student Supervisor, The Front Desk, Residential Life"}],"url":"https://www.linkedin.com/company/university-of-connecticut"}]', '["Sarah Wood “I worked with Jared at Nike as a colleague on Inventory Management systems. Jared onboarded quickly and is an exceptional developer and team member. He constantly steps in to help and is not afraid to raise issues we should avoid or suggest best practices we should be following. Although Nike is a large company with many processes that have been followed for years, Jared has been able to give our team new perspectives. He is a clean developer who goes above and beyond in regard to testing code. He has a great path in front of him in Nike Digital and would be an exception; member of any team or company he is a part of.”","Burton Despard “Jared has an exceptional ability to quickly grasp, retain and apply complex quantitative concepts. This inherent ability, coupled with his solid education and current software engineering experience - give notice that this young man will go far. I\'ve known Jared for over 10 years. Jared\'s character is beyond reproach, he looks for, and brings out the best in others -- the ultimate team-player. ”"]']### Assistant: The agent's job is to provide technical guidance and support for software development projects, and today the user is reaching out to the agent because they need assistance in optimizing their application design and improving team communication.
### Human: Agent: ['Maqbool Hussain, PhD', 'A Polymer Chemist with broad technical experience in technical project management, thermoplastic fiber manufacturing, Polymer melt-extrusion process, Textile manufacturing, Process chemistry and engineering, Polymer and color compounding, Polymer coating and lamination, Textile dyeing and finishing, Chemical synthesis and structure-property-relationship, Green chemistry and sustainability, Chemical Product Stewardship, Material health assessment using Cradle-to-Cradle principles, Intellectual property management. Published nine peer-reviewed research articles and two patents.', 'Technical Project Leader at Tarkett', 'Tarkett', '[{"company":"Tarkett","company_id":"tarkett","industry":"Wholesale Building Materials","location":null,"positions":[{"description":"• Provide technical leadership to a thermoplastic fiber extrusion plant where we manufacture Nylon 6, Polyester and Polypropylene using melt-spinning process for carpet application. • Coordinate and work with material suppliers, customers, manufacturing, and quality control to resolve production and product problems as required. • Designed, developed, and commercialized new functional fiber technologies and directly worked with marketing to develop technical and marketing documents, and educate sales force and customers to promote the new technologies in technical and business settings.","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Tarkett","title":"Technical Project Leader"},{"description":"• Using green chemistry and Lean Six-Sigma principles, continues improve and re-engineer materials formulations, manage technical projects form concept generation to implementation, lead multidisciplinary teams of engineers and chemist. Run prototype, pilot, and production scale trials to qualify new materials and formulation using Tarkett\'s project management process (phase-gate review) both internal and external at vendors facilities. • Directly coordinate and work with the Environmental Protection Encouragement Agency (EPEA), manufacturing and material suppliers to collected raw material details and chemical composition for Cradle-to-Cradle assessment and to qualify to use in manufacturing.• Work with minimal supervision to identify and qualify alternative eco-friendly materials, using the EPEA’s guideline, scientific literature and the tools that I learn during my training in “Green Chemistry and Chemical Stewardship” Certificate program.","duration":"Jul 2014 Oct 2020 6 years 4 months","duration_short":"6 years 4 months","end_date":"Oct 2020","start_date":"Jul 2014","subtitle":"Tarkett","title":"Textile Chemist"}],"url":"https://www.linkedin.com/company/tarkett"},{"company":"North Carolina State University","company_id":"north-carolina-state-university","location":null,"positions":[{"description":"• Managed and mentored students in research and training in textile chemistry, organic synthesis, crystallization, formulation and application to textile substrate.• Using green chemistry principles, designed and developed a process to decolorize colored polyester fabrics in order to recycle it. • Used several tools from my Lean-Six Sigma class, including Statistical Design of Experiment (JMP software) for process optimization.","duration":"Sep 2013 May 2014 9 months","duration_short":"9 months","end_date":"May 2014","start_date":"Sep 2013","subtitle":"North Carolina State University","title":"Postdoctoral Research Associate"},{"description":"(Research focus: Organic Synthesis and Structure-property relationship) • Designed and synthesized -Functional ligands, organometallic Ru (II) dyes for energy application in Dye-sensitized solar cells. -Characterized, using FT-IR, UV-Vis, 1HNMR, LC-MS, and Emission Spectroscopy. -Fabricated (lab scale) Dye-sensitized solar cells and measured solar-to-power conversion efficiency • Four of my solar dyes showed better photovoltaic performance as compared to benchmark product (see manuscript 1-4). • Taught Polymer and Color Chemistry Laboratory (2013-Spring, Summer and Fall) for three semesters as Instructor.","duration":"Aug 2010 Aug 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2013","start_date":"Aug 2010","subtitle":"North Carolina State University","title":"Graduate Researcher Assistant, Ph.D."}],"url":"https://www.linkedin.com/company/north-carolina-state-university"},{"company":"North Carolina State University","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"• Designed, developed polymeric fluorescent brighteners for textile application (Manuscript 5-6). • Evaluated structure property-relationship and their performance on cotton substrata.","duration":"Jan 2008 Apr 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2010","start_date":"Jan 2008","subtitle":"North Carolina State University","title":"Visiting Student"}],"url":""},{"company":"LIBERTY MILLS","company_id":"liberty-mills","location":"Karachi","positions":[{"description":"• Managed and led team of 5 chemists and worked under pressure with multidisciplinary teams.• Improved the quality of production by develop new protocols and checklists My team responsibilities o Lead the technical development of apparel textiles as per customer specifics; mentor the fiber manufacturing process (bleaching, dyeing and finishing). o Regularly assessed the final inspection tests include fastness to light, washing, dry/wet croking, dimension stability etc. to assure the final product quality is meeting the internal mill quality standards and customer required specific performance standards. o Evaluation of cost-performance of textile auxiliaries and chemicals; o Testing of raw materials, chemicals, textile auxiliaries, and final inspection of fabrics; o Monitoring quality of production during the processing steps.","duration":"Jan 2004 Dec 2007 4 years","duration_short":"4 years","end_date":"Dec 2007","start_date":"Jan 2004","subtitle":"LIBERTY MILLS","title":"Senior Chemist, Technical Quality Assurance Department"}],"url":"https://www.linkedin.com/company/liberty-mills"}]', '["“Maqbool demonstrates a problem solving focus in his application of the WCM methodology and 7-Step Standard Kaizen approach. He has the ability to take extremely complex, technical issues and breakdown the information in a manner that can be effectively addressed through thoughtful countermeasures. He utilizes simple (5-Whys, 5Gs, PPA, etc.) and complex (Six Sigma, hypothesis testing, etc.) problem solving tools effectively. Maqbool was certified as a WCM Project Leader in September 2020 which is an internal certification for individuals who demonstrate strong application of the WCM methodology in leading an operations focused project for Tarkett North America. Great job!”","“Maqbool worked as a Technical Chemist in our technology group while I was Director of Environmental and Social Stewardship. He led multiple projects to improve the product chemistry as we pursued Cradle to Cradle certification and moved to become a Cradle to Cradle company. He is highly motivated, innovative, and thorough in his work to implement green chemistry. It was a pleasure to have him on our team.”"]'] User: ['Michael Naskrent', 'http://qualitycarpetcleaningco.co/', 'President of Quality Carpet Cleaning Co.', 'Quality Carpet Cleaning Co.', '[{"company":"Quality Carpet Cleaning Co.","company_id":null,"location":"Elgin, IL","positions":[{"description":"Full service professional commercial & residential Carpet & Upholstery Cleaning Co. We also specialize in pet odor decontamination. Full service professional commercial & residential Carpet & Upholstery Cleaning Co. We also specialize in pet odor decontamination.","duration":"Apr 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Quality Carpet Cleaning Co.","title":"Owner Operator"}],"url":""},{"company":"MSN Properties","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"MSN Properties","title":"President"}],"url":""}]', '["Jason Patrick “My wife and I hired QCC to come and clean 2 sets of couches and about 600 square feet of carpet in our basement. The couches were more than 10 years old, and had never been cleaned. The carpet was installed when we moved in 8 years ago, and likewise hadn\'t been cleaned before. Everything looks great! I couldn\'t be more pleased with the results. I\'ve known Michael for several years and know him to be a honest man of integrity, and that carries over into how he does business. Hire with confidence.”"]']### Assistant: The agent's job is to provide technical expertise in carpet and upholstery cleaning, while the user is reaching out to the agent because they need assistance with pet odor decontamination for their residential carpets.
### Human: Agent: ['Jess Saldana', 'Experience Real Estate BrokerSpecialties: Negotiating on behalf of buyers & sellers', 'Board of Directors at Fresno County Economic Opportunity Commission', 'Fresno County Economic Opportunity Commission', '[{"company":"Fresno County Economic Opportunity Commission","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 - Present 22 years 9 months","duration_short":"22 years 9 months","end_date":"Present","start_date":"Jan 1999","subtitle":"Fresno County Economic Opportunity Commission","title":"Board of Directors"}],"url":""},{"company":"The S Group, Inc, aka Crosse Pointe Realty","company_id":null,"location":"","positions":[{"description":"Crosse Pointe Realty is a full service residential real estate & property management office located in Fresno, California and surrounding counties. Crosse Pointe Realty is a full service residential real estate & property management office located in Fresno, California and surrounding counties.","duration":"Jan 1997 - Present 24 years 9 months","duration_short":"24 years 9 months","end_date":"Present","start_date":"Jan 1997","subtitle":"The S Group, Inc, aka Crosse Pointe Realty","title":"Principal & Broker"}],"url":""},{"company":"Rotary International District 5230","company_id":null,"location":"","positions":[{"description":"","duration":"1992 - Present 29 years","duration_short":"29 years","end_date":"Present","start_date":"1992","subtitle":"Rotary International District 5230","title":"Rotarian"}],"url":""},{"company":"Fresno Association of Realtors","company_id":null,"location":"","positions":[{"description":"","duration":"1992 2011 19 years","duration_short":"19 years","end_date":"2011","start_date":"1992","subtitle":"Fresno Association of Realtors","title":"Member"}],"url":""},{"company":"Crosse Pointe Realty","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2010 14 years","duration_short":"14 years","end_date":"2010","start_date":"1996","subtitle":"Crosse Pointe Realty","title":"Real Estate Broker"}],"url":""},{"company":"Cultural Arts Rotary Club of Fresno","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Cultural Arts Rotary Club of Fresno","title":"Past President"}],"url":""},{"company":"Fresno Assocation of Realtors","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1996 Dec 1997 2 years","duration_short":"2 years","end_date":"Dec 1997","start_date":"Jan 1996","subtitle":"Fresno Assocation of Realtors","title":"President"}],"url":""}]', '["Robert Abrams “I have known Jess for many years and served with him as a director of a non profit organization. I know Jess to be extremely conscientious, hard working and diligent. He is truly a man of integrity!”","Debbie Ramirez “Jess, is a professional with his clients and conducts business with the up most integrity. I have known Jess for over seven years now in the real estate business and worked with Jess helping clients with mortgage loans. I participated with Jess on several community organizations NAHREP and Business Network Group, I would recommend him as a trusted Real Estate Broker in the Fresno community.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to negotiate on behalf of buyers and sellers in the real estate market. Today, the user is reaching out to the agent because they need assistance in finding a suitable property for their expanding healthcare business.
### Human: Agent: ['Monica Cervantes', 'Corporate Human Resources professional with broad range of experience in talent acquisition, performance management, employee relations, compensation and training supporting organizations of 500 - 3,000+ employees nationwide.', 'Senior Human Resources Manager at Wonderful Orchards', 'Wonderful Orchards', '[{"company":"Wonderful Orchards","company_id":"wonderful-orchards","industry":"Farming","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Wonderful Orchards","title":"Senior Human Resources Manager"},{"description":"Supporting performance management programs, compensation programs and future people driven initiatives leveraged across Wonderful Orchards, Wonderful Bees, Wonderful Nurseries and Wonderful Laboratories. It\'s truly a Wonderful blessing!","duration":"Oct 2018 Feb 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2021","start_date":"Oct 2018","subtitle":"Wonderful Orchards","title":"Learning & Development Manager"},{"description":"Led a team of 4 supporting Human Resource functions in recruitment, employee relations, performance management, compensation, benefits, and health & wellness. Interim management of team of 7 supporting all Human Resource functions.","duration":"Oct 2017 Apr 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2019","start_date":"Oct 2017","subtitle":"Wonderful Orchards","title":"Human Resources Supervisor"},{"description":"Support various Human Resource functions including performance management, compensation, talent acquisition, and training coordination.","duration":"Aug 2015 Oct 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2017","start_date":"Aug 2015","subtitle":"Wonderful Orchards","title":"Sr. Human Resources Generalist"}],"url":"https://www.linkedin.com/company/wonderful-orchards"},{"company":"Wonderful Citrus","company_id":"wonderful-citrus","location":null,"positions":[{"description":"Recruiting manager leading full cycle recruiting for farming, production and corporate operations. Recruitment* Confer with leadership to identify personnel needs, workforce planning strategies, and search assignments. * Develop and maintain strong working relationships with Wonderful Citrus hiring managers, vendors, and community organizations.* Developed and manage recruiting budget and forecast spending. * Lead development and execution of employment brand to relay Wonderful Citrus culture as an employer of choice using various social media platforms.* Lead recruitment efforts and onboarding for new acquisitions in Texas* Trained and mentored recruitment staff and partnered with internal and external stakeholders.* Manage employee VISA tracking, processing and new requests* Planning, coordination and execution of company events - Winter employee appreciation luncheons, Company Picnic, Quarterly President Addresses, and Winter Party. * Lead employee service award program* Development of corporate wide Internship program including development of Texas program. Average 1 in 3 return rate to internship or fulltime role to family of Wonderful Companies.Project work: HR Partner for company acquisitions, HR lead for HRIS change over and implementation, Onboarding process improvement, Transition to paperless onboarding, Mass Hiring events, Employment branding through social media For career opportunities, visit our careers site:http://www.wonderfulcitrus.com/who-we-are/careers/","duration":"Jan 2015 Aug 2015 8 months","duration_short":"8 months","end_date":"Aug 2015","start_date":"Jan 2015","subtitle":"Wonderful Citrus","title":"Recruiting Manager"},{"description":"Technical Recruiter for roles in production and farming ranging from entry level to Sr. roles.Full cycle recruiting including offer negotiations, internet sourcing, interview coaching and relationship building. Human resource business partner involved with HRIS system administration, event planning, compensation administration and hiring manager coaching.For career opportunities, visit our careers site:http://www.wonderfulcitrus.com/who-we-are/careers/","duration":"Aug 2012 Dec 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2014","start_date":"Aug 2012","subtitle":"Paramount Citrus","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/wonderful-citrus"},{"company":"Rain For Rent","company_id":"rain-for-rent","location":"Bakersfield, California Area","positions":[{"description":"Rain for Rent is a national company providing complete product and service solutions to water-handling, irrigation, and temporary liquid storage problems. Projects span from supporting deflooding during Hurricane Katrina and Hurricane Sandy, providing temporary water storage for the Toronto Opera, to oil and gas efforts with clients Chevron and Exxon Mobile.Summary• Full cycle recruiting for over 100 positions on a national level including: Position evaluation, Sourcing, Behavioral Based Interviews, Offers, Background checks, drug screens, physicals• Manage and implement search strategies: web based posting, print, social media, radio, cold calls• Report recruitment metrics such as days to fill and work with Recruiting team to develop strategies for improved metrics. • Frontline for Candidate Care: Coordinate interviews, candidate travel, intern program • Establish and develop rapport with Universities, Technical Schools, Workforce Centers and Third party vendors within the recruiting function. Frontline for communication with various levels of management within the recruiting function.• Coordinate and manage mass recruiting events, manage recruiting calendar and research upcoming nationwide career fairs as they align with the companies needs and develop candidate pools.• Conduct training for branches nationwide, both in person and virtually, including but not limited to Behavioral Based Interviewing, ATS training, screening and recruitment policy.• Worked with Human Resources team to develop and implement policy and procedures executed on a national scope.• Project work includes: Functional Capacity testing, Occ. Health clinic centralized management and ordering, Non- Competes, recruitment management – HRIS system, interview training, job description development, department org chart creation and assessment","duration":"Sep 2008 Aug 2012 4 years","duration_short":"4 years","end_date":"Aug 2012","start_date":"Sep 2008","subtitle":"Rain For Rent","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/rain-for-rent"}]', '["“Monica is an excellent communicator with well developed skills in employee management and identifying individual skill sets. She is incredibly knowledgeable in many facets of HR in particular working within the Ag Industry and has the excellent ability to identify and develop employees best assets. I would highly recommend Monica for any task or responsibility. ”","“Monica Cervantes is truly a leader in all aspects. Intelligent, cordial, and leads by example. I first worked with her as a Recruiting Coordinator where she trained and introduced me to the world of full-cycle Recruiting. I could not have asked for a better mentor and manager to help me start my career. Undoubtedly a team player and professional to consider!”"]'] User: ['Bill Dyer', 'Highly effective professional and leader with progressive Human Resources experience as a Generalist, Supervisor and Manager/Director; broad industry background from textiles to media/broadcasting to agribusiness, small single-site companies to large multi-plant operations; additional experience with a public sector state government agency; earning multiple promotions to positions of increased responsibility & accountability.', 'Senior HR Leader \| Training & Organizational Development \| Mentor/Coach \| Corporate Communications', 'Hood Industries, Inc.', '[{"company":"Hood Industries, Inc.","company_id":"hood-industries-inc","industry":"Paper and Forest Product Manufacturing","location":null,"positions":[{"description":"","duration":"Sep 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Hood Industries, Inc.","title":"Corporate Manager - Training & Organizational Development"},{"description":"","duration":"Mar 2017 Sep 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2018","start_date":"Mar 2017","subtitle":"Hood Industries, Inc.","title":"Plywood Division Human Resources & Safety Manager"},{"description":"","duration":"Apr 2012 Mar 2017 5 years","duration_short":"5 years","end_date":"Mar 2017","start_date":"Apr 2012","subtitle":"Hood Industries, Inc.","title":"Human Resources & Safety Manager"}],"url":"https://www.linkedin.com/company/hood-industries-inc"},{"company":"Wayne Farms LLC","company_id":"wayne-farms","location":"","positions":[{"description":"","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Wayne Farms LLC","title":"Human Resources Supervisor"}],"url":"https://www.linkedin.com/company/wayne-farms"},{"company":"Equine Products LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Equine Products LLC","title":"Human Resources Manager"}],"url":""},{"company":"WWL-TV","company_id":"wwl-tv","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"WWL-TV","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/wwl-tv"},{"company":"3-I, Incorporated/Apparel Sales & Printing, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"3-I, Incorporated/Apparel Sales & Printing, Inc.","title":"Director of Human Resources"}],"url":""}]', '["LinkedIn User “I hired Bill at Hood Industries. Bill\'s expertise was immediately apparent. Bill exudes logic, confidentiality and confidence in his decisions concerning all employees. He provided expert guidance in writing job descriptions and a complete rewrite of outdated policies. He was the driving force to improve our safety program. Bill would be my go to Human Resource Manager for any business.”","Shelley Harless “Bill is successful in his current position. He is task driven and is willing to face challenges head-on. He handles and resolves conflict timely and professionally.”"]']### Assistant: The agent's job is to conduct a talent acquisition campaign for a large agribusiness company, and today the agent is reaching out to the user to discuss potential job opportunities in the human resources field.
### Human: Agent: ['Ravi Soni', 'With over 7+ years of experience, I have opened the line of communication between customers and businesses to get projects done. Successfully developed software in both public and private sectors. Taken leadership roles and have experience in team and project management, best practices, processes, and methodologies including Information Technology, Digital Marketing, Supply Chain Logistics, and Operations. Executed 100+ projects including planning, analysis, programming, testing, and implementation. Highly skilled with problem-solving, organizational, and management skills. Experienced with process modeling, wire frames, use case diagrams, and work breakdown structure (WBS).', 'Optimist Technologist', 'Yes You Can!', '[{"company":"Yes You Can!","company_id":"yesyoucancorporate","industry":"Wellness and Fitness Services","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Yes You Can!","title":"Senior Manager of Information Technology"},{"description":"","duration":"Sep 2019 Feb 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2021","start_date":"Sep 2019","subtitle":"Yes You Can!","title":"Information Systems Manager"},{"description":"","duration":"Dec 2016 Sep 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Sep 2019","start_date":"Dec 2016","subtitle":"Yes You Can!","title":"Product Manager"}],"url":"https://www.linkedin.com/company/yesyoucancorporate"},{"company":"Sparkseeker, LLC","company_id":"sparkseekers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Sparkseeker, LLC","title":"Director, CRM and Email Marketing"}],"url":"https://www.linkedin.com/company/sparkseekers"},{"company":"Sachamama","company_id":null,"location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Sachamama","title":"Director, IT and CRM"}],"url":""},{"company":"V-Soft Solutions","company_id":"v-soft-solutions-tirupur","location":null,"positions":[{"description":"","duration":"Nov 2017 Sep 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2019","start_date":"Nov 2017","subtitle":"V-Soft Solutions","title":"Information Systems Manager"},{"description":"","duration":"Nov 2016 Oct 2017 1 year","duration_short":"1 year","end_date":"Oct 2017","start_date":"Nov 2016","subtitle":"V-Soft Solutions","title":"Computer Systems Analyst"}],"url":"https://www.linkedin.com/company/v-soft-solutions-tirupur"},{"company":"San Francisco Bay University","company_id":"san-francisco-bay-university","location":"Fremont, CA, United States","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"San Francisco Bay University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/san-francisco-bay-university"}]', '["Jonathan Klein “Ravi is an exceptional talented person. He was a contractor for Yes You Can! when I joined as Director of Technology based in California. We were closing the company\'s operation in California and I lobbied to have Ravi relocate to Miami because I recognized his abilities and that he was a great asset to the company. Ravi relocated and has been able to show talents to the whole company. He has outstanding project management skills that he used to successfully move Yes You Can! to a new CRM platform. Ravi future is limitless and will be an outstanding asset to any company.”","Lismeth Pesce “Ravi is a great asset to everything he puts his mind into. His great ethic as a professional and his wonderful values make Ravi a pleasure to work with. He is always there when he is needed. Answering to any IT concerns efficiently and always brings the best and fast solutions to any problem. Ravi is always looking for quality of his job, taking care of every detail. Very proactive and a great leader, he is a team player, always willing to plan the best strategies for the success of every project. He is an optimistic soul who help others to shine as well. Always looking for opportunities to learn and grow, Ravi is always looking for excellence in any task that was given. It is privilege and an honor to work with him. ”"]'] User: ['Deidre Cibelli', 'Experienced Marketing & Design Professional with a demonstrated history of working in the commercial design, B2B/B2C, consumer packaging, retail, banking and architectural industry. Strong business development professional skills in Marketing, Graphics, 3D Design, Advertising, and Design Management.', 'Director of Marketing at Team85 Fitness & Wellness', 'Team85 Fitness & Wellness / KJohnson Enterprises', '[{"company":"Team85 Fitness & Wellness / KJohnson Enterprises","company_id":null,"location":"Bordentown, New Jersey, United States","positions":[{"description":"","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Team85 Fitness & Wellness / KJohnson Enterprises","title":"Director of Marketing"}],"url":""},{"company":"The George Washington University School of Business","company_id":"gwbusiness","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Dec 2020","subtitle":"The George Washington University School of Business","title":"Advisory Council Member, The George Washington University School of Business"}],"url":"https://www.linkedin.com/company/gwbusiness"},{"company":"Pennswood Village","company_id":"pennswood-village","location":"Newtown, Pennsylvania, United States","positions":[{"description":"","duration":"Apr 2020 Mar 2021 1 year","duration_short":"1 year","end_date":"Mar 2021","start_date":"Apr 2020","subtitle":"Pennswood Village","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/pennswood-village"},{"company":"Spiezle Architectural Group, Inc.","company_id":"spiezle-group-inc.","location":"Hamilton, NJ","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Spiezle Architectural Group, Inc.","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/spiezle-group-inc."},{"company":"Moku Bowls","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2017 Feb 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2019","start_date":"Apr 2017","subtitle":"Moku Bowls","title":"Chief Marketing Officer"}],"url":""},{"company":"PWCampbell","company_id":"pwcampbell","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Jan 2013 Dec 2017 5 years","duration_short":"5 years","end_date":"Dec 2017","start_date":"Jan 2013","subtitle":"PWCampbell","title":"Creative Director"}],"url":"https://www.linkedin.com/company/pwcampbell"},{"company":"Ember Design & InStore Marketing LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2009 Dec 2013 4 years 9 months","duration_short":"4 years 9 months","end_date":"Dec 2013","start_date":"Apr 2009","subtitle":"Ember Design & InStore Marketing LLC","title":"Founder"}],"url":""},{"company":"Keenan Associates","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2012 Oct 2012 10 months","duration_short":"10 months","end_date":"Oct 2012","start_date":"Jan 2012","subtitle":"Keenan Associates","title":"Creative Services Lead"}],"url":""},{"company":"Great Northern Corporation","company_id":"great-northern-corporation","location":"","positions":[{"description":"","duration":"Apr 2010 Jul 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2011","start_date":"Apr 2010","subtitle":"Great Northern Corporation","title":"In-Store Marketing Specialist"}],"url":"https://www.linkedin.com/company/great-northern-corporation"},{"company":"PCA","company_id":"pca","location":"","positions":[{"description":"","duration":"2000 Dec 2009 9 years","duration_short":"9 years","end_date":"Dec 2009","start_date":"2000","subtitle":"PCA","title":"Design Manager"}],"url":"https://www.linkedin.com/company/pca"}]', '["Mariann Keogh “Deidre is a skilled Marketing professional. She has innovative concepts and understands the importance of branding. Deidre has a very creative mind and implements those thoughts into original designs. She has a passion and desire to succeed. ”","Jo Ann Kaupp “Deidre has a creative mind. Her graphic abilities and out of the box thinking are a valuable resource for any company. ”"]']### Assistant: The agent's job is to manage marketing projects and develop innovative designs, and today the user is reaching out to the agent because they need assistance with implementing a new branding strategy for their company.
### Human: Agent: ["Noelle O'Brien, M.Ed", 'Having worked with young people in 3 US states as well as 1 global metropolis, I recognize and celebrate the resilience that they bring to the table. My goal is to build bridges to opportunities where young people feel empowered to engage in personal, academic, and career exploration.', 'Manager of Internship Programs at Boston University', 'Boston University', '[{"company":"Boston University","company_id":"boston-university","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Boston University","title":"Manager of Internship Programs"}],"url":"https://www.linkedin.com/company/boston-university"},{"company":"Bottom Line","company_id":"bottom-line","location":null,"positions":[{"description":"- Research career paths with students using O\'Net, Occupational Outlook Handbook, Indeed, and LinkedIn- Coach students through internship/job searches- Edit resumes and cover letters- Review degree completion plans with students at up to 10 universities- Aid in FAFSA completion and verification paperwork submission- Connect students to community resources for life stressors- Establish and maintain relationships with college, community, and employer partners- Interview and train new Advisors- Coordinate funding and renewal applications for $86,000 Janey Scholarship program- Facilitate summer workshops with 40+ students on transitioning to college","duration":"Aug 2014 Mar 2020 5 years 8 months","duration_short":"5 years 8 months","end_date":"Mar 2020","start_date":"Aug 2014","subtitle":"Bottom Line","title":"Senior College Success Advisor"},{"description":"- Hone students\' skills in professional communication, networking, and job fairs- Provide one-on-one time management, organizational, and study skills guidance- Manage a caseload of 90 college students across 6 local universities- Design, order, distribute, and mail monthly birthday cards","duration":"Aug 2012 Aug 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2014","start_date":"Aug 2012","subtitle":"Bottom Line","title":"College Success Advisor"}],"url":"https://www.linkedin.com/company/bottom-line"},{"company":"Catalyst","company_id":null,"location":"","positions":[{"description":"- Conducted one-on-one SAT prep lessons with students- Facilitated SAT prep sessions with 15-30 students - Conducted one-on-one SAT prep lessons with students- Facilitated SAT prep sessions with 15-30 students","duration":"Sep 2011 Jan 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2013","start_date":"Sep 2011","subtitle":"Catalyst","title":"SAT Tutor"}],"url":""},{"company":"Philadelphia Youth Network","company_id":"pyninc","location":"Philadelphia, PA","positions":[{"description":"- Managed youth database and files- Maintained relationships with school counselors - Coordinated youth interviews with employers- Conducted professional development seminars- Problem-solve payroll issues - Managed youth database and files- Maintained relationships with school counselors - Coordinated youth interviews with employers- Conducted professional development seminars- Problem-solve payroll issues","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Philadelphia Youth Network","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/pyninc"},{"company":"Pratham Education Foundation","company_id":"pratham","location":"","positions":[{"description":"- Designed English-language materials for staff members- Assisted in developing an online English-language course - Designed English-language materials for staff members- Assisted in developing an online English-language course","duration":"Jun 2011 Sep 2011 4 months","duration_short":"4 months","end_date":"Sep 2011","start_date":"Jun 2011","subtitle":"Pratham Education Foundation","title":"Intern"}],"url":"https://www.linkedin.com/company/pratham"},{"company":"Refugee Education Partners","company_id":null,"location":"","positions":[{"description":"- Taught English to Burmese refugee children aged 6 - 15 - Developed learning materials- Aided in curriculum development - Taught English to Burmese refugee children aged 6 - 15 - Developed learning materials- Aided in curriculum development","duration":"Oct 2010 May 2011 8 months","duration_short":"8 months","end_date":"May 2011","start_date":"Oct 2010","subtitle":"Refugee Education Partners","title":"Volunteer Teacher"}],"url":""},{"company":"University of Pennsylvania","company_id":"university-of-pennsylvania","location":"","positions":[{"description":"- Managed a listserv - Engaged in program development and marketing - Managed a listserv - Engaged in program development and marketing","duration":"Sep 2010 May 2011 9 months","duration_short":"9 months","end_date":"May 2011","start_date":"Sep 2010","subtitle":"University of Pennsylvania","title":"Graduate Assistant"}],"url":"https://www.linkedin.com/company/university-of-pennsylvania"},{"company":"Salaam Baalak","company_id":null,"location":"New Delhi, India","positions":[{"description":"- Created and carried out individualized English lessons for youth aged 12 - 22 - Led tour guide training classes- Facilitated life skills discussions with youth - Created and carried out individualized English lessons for youth aged 12 - 22 - Led tour guide training classes- Facilitated life skills discussions with youth","duration":"Oct 2009 Mar 2010 6 months","duration_short":"6 months","end_date":"Mar 2010","start_date":"Oct 2009","subtitle":"Salaam Baalak","title":"Volunteer Teacher"}],"url":""},{"company":"YouthBuild Charter School","company_id":null,"location":"","positions":[{"description":"- Facilitated a service-learning based health class- Created community partnerships- Acted as a mentor while running the school wide mentorship program- Planned school wide service learning opportunities - Coordinated community volunteers - Facilitated a service-learning based health class- Created community partnerships- Acted as a mentor while running the school wide mentorship program- Planned school wide service learning opportunities - Coordinated community volunteers","duration":"Aug 2007 Aug 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2009","start_date":"Aug 2007","subtitle":"YouthBuild Charter School","title":"Community Projects Coordinator"}],"url":""},{"company":"St. Lawrence University","company_id":"st-lawrence-university","location":"","positions":[{"description":"- Coordinated multi-cultural events on campus- Planned small scale events for International House residents- Ensured international students were integrating with campus life - Coordinated multi-cultural events on campus- Planned small scale events for International House residents- Ensured international students were integrating with campus life","duration":"Aug 2005 May 2006 10 months","duration_short":"10 months","end_date":"May 2006","start_date":"Aug 2005","subtitle":"St. Lawrence University","title":"International House Coordinator"}],"url":"https://www.linkedin.com/company/st-lawrence-university"}]', '["Valentina Moy, REALTOR® “I had the pleasure of working with Noelle through my four years of college. Besides being my advisor, Noelle was my mentor and superhero. Her guidance and support helped me “build bridges” and achieve substantial goals I had set up for myself. From my first networking event and internship at State Street to my financial goals and life struggles, she always made herself available. Her attention and care made her become one of my most valuable assets!”","LinkedIn User “I had the distinct pleasure of working with Noelle for four years at Bottom Line while she held the position of Senior College Success Advisor--of which two of these years I was lucky enough to have Noelle on my direct team. Noelle is unparalleled in her work ethic, attention to detail, level of commitment, and ability to question and improve a process, team, and organization. She is dedicated to improving student experience and success, and is unrivaled in what she brings to her students, the colleges with which she works, and her colleagues and team. I would routinely request feedback from her students and teammates who had nothing but absolutely positive things to say about the level of support, guidance, and advising that she provided them. Noelle has an uncanny ability to think critically, adapt to multiple different situations, flex into understanding what each individual student needs, and meet them \\"where they are at\\" to provide a level of relationship-building, trust, and ultimately success and results. Any organization is lucky to hire Noelle--I would hire Noelle again in a heartbeat. ”"]'] User: ['Nicole Blodgett', 'I am deeply passionate about health, intentional nutrition, interpersonal communications, and serving my local community. I am known for my contagious optimism, determination, and achiever-mentality. Forming new processes and ideas invigorates and excites me. My professional background is in business development, client relationship management, staff development, interpersonal communication, B2B and B2C sales, and public speaking. Clifton Top Strengths: Achiever, Connector, Responsibility, Discipline, Empathy. Below are comments from professional colleagues pertaining to my prior work experiences and job performance: "Nicole exhibits great enthusiasm and excitement for life. She has an outstanding work ethic, attention to detail, and strives for excellence. She demonstrates effectiveness with people from different age groups and skill levels and can find a way to connect with each individual by tailoring her message to them in a way they will understand. With her contagious positive attitude in any circumstance, professionalism, kindness, honesty, and ability to be a good team player, she is a stellar asset and contributor to any organization."', 'Employee Benefits Account Executive', 'WA Group', '[{"company":"WA Group","company_id":"wagroup","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"WA Group","title":"Employee Benefits Account Executive"},{"description":"","duration":"Aug 2020 Dec 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2021","start_date":"Aug 2020","subtitle":"WA Group","title":"Employee Benefits Small Account Specialist"}],"url":"https://www.linkedin.com/company/wagroup"},{"company":"Hudson Hospital & Clinic","company_id":"hudson-hospital-&-clinics","location":null,"positions":[{"description":"I worked in conjunction with the other members of Nutrition Services to ensure each patient received the prescribed and adequate nourishment to promote the best health during their stay in the hospital. I ensured the team followed typed orders, tracked patient nutrition, and abided by St. Croix County food and sanitation laws. I also track all productivity, cafeteria sales, and incoming catering requests.Key Achievements:\uf07f Updated all patient nutrition information\uf07f Updated patient diet care manual\uf07f Updated all cafeteria recipes, nutrition information, and food costs\uf07f Designed new cards for the Green Box program","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Hudson Hospital & Clinic","title":"Diet Clerk and Nutrition Aide"},{"description":"During the summer of 2019, I participated in five areas of dietetics field experience and job shadowing to gain insight of clinical dietetics specializations.\uf07f 1-Day-Volunteer at OneHeartland Camp 5210\uf07f 16 hours with Bariatric Surgery and Weight Management Clinic\uf07f 40 hours with Melrose Center for Eating Disorders\uf07f 24 hours with Westfield’s Hospital & Clinic Cancer Center\uf07f 16 hours with Regions Hospital Burn Unit\uf07f 8 hours with Cardiac Rehab and DASH Diet Nutrition Education Class","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Hudson Hospital & Clinic","title":"Dietetics Field Experience"}],"url":"https://www.linkedin.com/company/hudson-hospital-&-clinics"},{"company":"Secura Consultants","company_id":"secura-consultants","location":null,"positions":[{"description":"As of August 2018 I am assisting Secura Consultants part-time in a consulting position focusing on business development, leadership and management while pursuing a second collegiate degree in Dietetics.","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"Secura Consultants","title":"Consultant"},{"description":"\uf0a7 Managed B2B Sales Consulting Team (Team of 6)\uf0a7 Formulated and executed annual and quarterly business development and marketing initiatives\uf0a7 Managed vendor partnerships and account management marketing plans and business goals\uf0a7 Represented the company as a leader at all professional functions including new account onboarding and events\uf0a7 Participated in all leadership meetings, events and company planning\uf0a7 Frequently traveled nationally to manage accounts and attended tradeshows, conferences\uf0a7 Gave multiple speeches and sales presentations\uf0a7 Created new role descriptions and training plans for new sales and administrative hires\uf0a7 Designed vendor partnership sponsorship marketing program\uf0a7 Created internal knowledge database for sales team and training useKey Achievements Include:\uf0fc Multiple record-breaking new business goals with team and leadership \uf0fc Led efforts to take sales and business development teams from reactive to proactive sales techniques\uf0fc Created and implemented all sales and account management processes from “scratch”\uf0fc Obtained the largest new business client account in company history\uf0fc Consistently met or exceeded company expectations in business development goals\uf0fc Led design project to create a proprietary software presentation system for financial professionals to present insurance products to consumers\uf0fc Experienced company acquisition logistics in 2017","duration":"Sep 2014 Aug 2018 4 years","duration_short":"4 years","end_date":"Aug 2018","start_date":"Sep 2014","subtitle":"Secura Consultants","title":"Vice President"},{"description":"Responsible for case design and implementation services. I assist advisors with identifying areas of income protection planning opportunity and select the appropriate solution based on each clients’ unique needs. I approach each opportunity with a high level of importance, enthusiasm and client-focused mentality. My knowledge of income protection planning strategies stretches across both the individual and employer marketplaces.• Consult financial professionals in income protection planning solutions for both individuals and employers• Work to achieve quarterly and annual premium goals in conjunction with the company sales team• Implement and manage business development opportunities• Identify cross-selling opportunities for new and existing business","duration":"Sep 2013 Jan 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2015","start_date":"Sep 2013","subtitle":"Secura Consultants","title":"Senior Brokerage Consultant"}],"url":"https://www.linkedin.com/company/secura-consultants"},{"company":"Northwestern Mutual","company_id":"northwestern-mutual","location":"Hudson, Wisconsin","positions":[{"description":"\uf0a7 Conducted extensive financial planning discussions with both individuals and employers\uf0a7 Met company expectation of an average of 10-12 client meetings per weekKey Achievements Include:\uf0fc Maintained on average 10-12 client meetings per week\uf0fc Achieved Pacesetter status (closing average of 100 new life and/or health insurance policies per year)\uf0fc Participated in one of the industry’s top insurance sales training programs \uf0a7 Conducted extensive financial planning discussions with both individuals and employers\uf0a7 Met company expectation of an average of 10-12 client meetings per weekKey Achievements Include:\uf0fc Maintained on average 10-12 client meetings per week\uf0fc Achieved Pacesetter status (closing average of 100 new life and/or health insurance policies per year)\uf0fc Participated in one of the industry’s top insurance sales training programs","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Northwestern Mutual","title":"Financial Representative"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Secura Consultants","company_id":"secura-consultants","location":null,"positions":[{"description":"\uf0a7 Maintained company website and all social networks\uf0a7 Created and implemented all outgoing marketing communications\uf0a7 Coordinated all company eventsKey Achievements Include:\uf0fc Developed individualized marketing and account management programs for all accounts\uf0fc Increased new business opportunities for our internal consulting team from proactive efforts within assigned accounts","duration":"Apr 2012 Feb 2013 11 months","duration_short":"11 months","end_date":"Feb 2013","start_date":"Apr 2012","subtitle":"Secura Consultants","title":"Business Development Manager"},{"description":"\uf0a7 Composed extensive insurance comparatives on behalf of financial professionals\uf0a7 Consulted financial professionals in the best insurance product options for their clients\uf0a7 Identified cross-selling opportunities\uf0a7 Worked in conjunction with the employer markets sales team to meet quarterly and annual sales goals\uf0a7 Processed all new business applications for multiple life and health insurance product linesKey Achievements Include:\uf0fc Implemented a paperless approach to outgoing weekly status reports (saved company over $1,000 per year with paperless)\uf0fc Averaged 24-hour processing turnaround time (industry average is 48-72 hours)","duration":"Jan 2009 Apr 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2012","start_date":"Jan 2009","subtitle":"Secura Consultants","title":"Employer Markets and New Business Consultant"}],"url":"https://www.linkedin.com/company/secura-consultants"}]', '["Katiya Xiong, DIA “I have had the pleasure of working with Nicole on multiple projects. When it comes to disability income insurance products and carrier updates, this lady knows her stuff! She is an excellent communicator (verbal and written) especially in the business development realm: marketing, relationship management, social media, newsletters, and event planning. Because she is a quick learner, I am confident that she will excel in all challenges.”","Travis Kelemen “I tell ya what, they say you never get a second chance to make a first impression right? I got my first of impression of Nicole yesterday, 11/09/12. Not only will I remember that Nicole is very knowledgeable about the particular insurance product we were discussing but what rubbed off the most was her infectious, upbeat, positive attitude. I could tell by her tone that she was an extremely positive person and that made dealing with her a very positive and memorable experience. Wish there were more people out there like Nicole in the day to day life of an insurance agent. :)”"]']### Assistant: The agent's job is to provide business development and client relationship management services in the insurance industry. Today, the user is reaching out to the agent because they need assistance with their employee benefits account.
### Human: Agent: ['Lorraine Heffernan', 'Certified in Elementary k - 6 and Early Childhood Birth - 2. Experienced Teacher with a demonstrated history of working in the NYCDOE public school system in various schools across Staten Island and Brooklyn. I am a career changer who is truly passionate about the value of an education; and the mother of two teenage girls which has been an attribute in my teaching career in that I am patient, empathetic, and kind.', 'M.S.Ed', 'NYC Department of Education', '[{"company":"NYC Department of Education","company_id":"nyc-department-of-education","industry":"Primary and Secondary Education","location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Oct 2016","subtitle":"NYC Department of Education","title":"NYCDOE Certified Teacher"}],"url":"https://www.linkedin.com/company/nyc-department-of-education"},{"company":"Richmond Elevator Co.,Inc.","company_id":null,"location":"17 Rector Street Staten Island, NY","positions":[{"description":"In charge of all monetary collection cases, hired law firms for lawsuits and managed all payments, and delinquent accounts. In charge of all monetary collection cases, hired law firms for lawsuits and managed all payments, and delinquent accounts.","duration":"Jul 2003 Apr 2016 12 years 10 months","duration_short":"12 years 10 months","end_date":"Apr 2016","start_date":"Jul 2003","subtitle":"Richmond Elevator Co.,Inc.","title":"Manager Legal/Collections Dept."}],"url":""},{"company":"AIG","company_id":"aig","location":"160 Water street, NY NY","positions":[{"description":"Managed all panel and exception law firm contracts. Hired, terminated and recruited law firms across the United States, Canada, and the US Virgin Islands to handle litigation. Managed all panel and exception law firm contracts. Hired, terminated and recruited law firms across the United States, Canada, and the US Virgin Islands to handle litigation.","duration":"Jul 1995 Jul 2003 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jul 2003","start_date":"Jul 1995","subtitle":"AIG","title":"Claims Litigation Manager"}],"url":"https://www.linkedin.com/company/aig"}]', '["Jason Reckner “Lorraine is a great role model and teacher. She works well with kids of all ages.””","Mikey NoClaims “I have known Lorraine Heffernan since 1998 when I took over the litigation management responsibilities of the largest claims division at American International Group. I immediately interfaced with Lorraine as my contact within the corporate end of AIG in order to ensure that we worked together towards a main goal but while I protected my division\'s interests. I found working with Duffy (as I called her) was an absolute delight. She had full command over her subject matter and immediately won me over with her strong but not ironclad opinions on how things should be done with respect to the management of the law firms with whom AIG did business. She was very detail oriented - as opposed to my own shoot from the hip style - and instead of being adversaries , as my predecessors in the position had been with her department, we became close working colleagues and this relationship morphed into a twenty year friendship. I give full credit to Lorraine for this to happen because she listened to what I had to say, enabling me to listen to her. She is smart, funny and has a great outgoing personality. I\'d recommend her for any position that interfaces with other people.”"]'] User: ['Dave Nyberg', 'Customer Relationship Builder \| Customer Advocate Champion \| Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to provide educational guidance and support. Today, the agent is reaching out to the user because they need to discuss a potential partnership for a customer marketing campaign in the education sector.
### Human: Agent: ['Eric Draper', 'Specialties: Residential Real Estate, Zoning, Land Development, Property Management, Renovations', 'Broker In Charge at Charleston Real Estate Group', 'Charleston Real Estate Group', '[{"company":"Charleston Real Estate Group","company_id":null,"location":"Charleston, South Carolina Area","positions":[{"description":"Broker in Charge and principal of the Charleston Real Estate Group. Generating new deals for residential builders, \\"flippers,\\" and long term investors focusing on single and multi-family residential projects, including real-estate market analysis. Making the real estate transaction smooth and seamless while maximizing our clients return. Broker in Charge and principal of the Charleston Real Estate Group. Generating new deals for residential builders, \\"flippers,\\" and long term investors focusing on single and multi-family residential projects, including real-estate market analysis. Making the real estate transaction smooth and seamless while maximizing our clients return.","duration":"Mar 2014 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Mar 2014","subtitle":"Charleston Real Estate Group","title":"Broker In Charge"}],"url":""},{"company":"Carolina One Real Estate","company_id":"carolina-one-real-estate_2","location":null,"positions":[{"description":"Partner with the Charleston Home Team","duration":"2009 Feb 2014 5 years","duration_short":"5 years","end_date":"Feb 2014","start_date":"2009","subtitle":"Carolina One Real Estate","title":"Charleston Home Team"},{"description":"","duration":"2008 2012 4 years","duration_short":"4 years","end_date":"2012","start_date":"2008","subtitle":"Carolina One Real Estate","title":"Broker"}],"url":"https://www.linkedin.com/company/carolina-one-real-estate_2"},{"company":"The Peninsula Company","company_id":null,"location":"Charleston, South Carolina","positions":[{"description":"Real Estate Sales. Indentification of raw land for potential development and addressing all zoning issues.Highest number of company units closed 2008. Real Estate Sales. Indentification of raw land for potential development and addressing all zoning issues.Highest number of company units closed 2008.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"The Peninsula Company","title":"Sales & Development, Zoning"}],"url":""},{"company":"The Retreat @ Beresford","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"The Retreat @ Beresford","title":"Sites sales"}],"url":""}]', '["Scott Kegel “Eric knows charleston real estate and can help you with your needs. I have know him for over 15 years and know him to be dedicated to meeting the needs of his clients.”","Chris Nelson “Eric is a wealth of knowledge on real estate. He has been a valued advisor on property management, market conditions, and property improvements with best paybacks. He is an easy to work with out of the box thinker that solves problems to get results.”"]'] User: ['Bob McCorry', 'My goal is to establish long term relationships, and always do what’s in my client’s best interest. Specialties: I represent buyers, sellers, renters and investors in Chicago from the Gold Coast to Logan Square, South Loop to Lincoln Square with properties ranging from the mid-two hundreds to the mid two millions. My clients range from first time home buyers to sophisticated real estate investors; I also have extensive experience financing, managing, renovating and leasing multi-family investment properties.', 'Residential Real Estate Broker/ REALTOR® at @properties', '@properties', '[{"company":"@properties","company_id":"properties","industry":"Real Estate","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jan 2012 - Present 10 years 5 months","duration_short":"10 years 5 months","end_date":"Present","start_date":"Jan 2012","subtitle":"@properties","title":"Residential Real Estate Broker/ REALTOR®"}],"url":"https://www.linkedin.com/company/properties"},{"company":"City of Berwyn","company_id":"city-of-berwyn","location":"","positions":[{"description":"","duration":"Mar 2009 - Present 13 years 3 months","duration_short":"13 years 3 months","end_date":"Present","start_date":"Mar 2009","subtitle":"City of Berwyn","title":"Professional Firefighter/EMT/Engineer"}],"url":"https://www.linkedin.com/company/city-of-berwyn"},{"company":"Keller Williams Gold Coast Realty","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2009 Jan 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2012","start_date":"Oct 2009","subtitle":"Keller Williams Gold Coast Realty","title":"Residential Real Estate Broker/ REALTOR"}],"url":""},{"company":"emediausa.com","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2007 Feb 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2009","start_date":"Oct 2007","subtitle":"emediausa.com","title":"Account Executive"}],"url":""},{"company":"Prudential Financial","company_id":"prudential-financial","location":"","positions":[{"description":"","duration":"Jan 2006 Sep 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2007","start_date":"Jan 2006","subtitle":"Prudential Financial","title":"Financial Wholesaler"}],"url":"https://www.linkedin.com/company/prudential-financial"}]', '["Mike Bernatz “I worked with Bob on the purchase of my first home. He made the entire process smooth, stress free, and informative. He\'s very personable and extremely knowledgeable on the Chicago area market being born and raised here. I would be thrilled to work with him again if the opportunity presented itself.”","Chris DuChane “I recently worked with Bob in purchasing my new home and the experience was truly exceptional. Bob offers a fact based, no-pressure approach to real estate that in an uncertain market offers some kind of constant. Bob showed my wife and I an experience in purchasing a home that is above and beyond the typical job description. I would not hesitate to work with Bob again and would highly recommend him only if you\'re looking for great person not only in general but especially to work with. Do not hesitate to contact me directly about my experiences.”"]']### Assistant: The agent's job is to represent buyers, sellers, renters, and investors in Chicago, and today, the agent is reaching out to the user because they need to discuss a potential investment opportunity in the South Loop area.
### Human: Agent: ['Greg Souza', 'Greg Souza is a Realtor in the San Francisco East Bay. Hired as a Chief Solutions Officer, Marketing Director, Negotiator, Transaction Leader, and Trusted Advisor; Greg has taken the significance of being a Realtor to new heights. While it’s important to successfully facilitate a sale, being a Professional Problem Solver is crucial to the success of those especially difficult transactions. Utilizing a psychology foundation, Greg provides council through the emotional cycles of buying, selling and investing. The passion to learn about people, cultures and nuances, comes the gift of working with a colorful palate of personalities from all walks of life...developing deeper bonds for a heightened experience. This breadth of knowledge is paramount because we are not just buying/selling real estate, we are investing into the future of a community and lifestyle. Unique value proposition: leadership in multiple industry associations has been analogous to a masters degree, exponentially expanding the size of business relationships, sphere of influence, all while creating the edge for my buyers and exclusive exposure for my sellers. President 2021 - Contra Costa Association of Realtors President Elect / Director 2020 - Contra Costa Association of Realtors Director of the Board 2017, 2018, 2019 - Contra Costa Association of Realtors (CCAR) Executive Committee – 2018, 2020, 2021, 2022 (CCAR) Local Government Relations 2010- 2019 (Vice Chair 2018, 2019) (CCAR) Young Professional Network 3 years (CCAR) Budget & Finance 2019 (CCAR) MLS Committee 2019 (CCAR) Multiple MLS Group 2019, 2020, 2021, 2022 Education University of California - Irvine Bachelors in Political Science Minor- Business Management, Minor- Cognitive Psychology Hobbies: Weight training, Wakeboarding/Boating, Snow Skiing, Motorcycle dirt bike riding, Ballroom, WCS, and Country Dancing, Music: Saxophone and Vocal Specializing in Luxury properties, first time home buyer, move up, downsizing, marriage cancellations, 1031x, land, and investments. https://www.sothebysrealty.com/eng/associate/180-a-689-4017263/greg-souza www.GregSouza.com C: 925.818.8578 CalDRE#01875107', "100th Anniversary President - Contra Costa Association of Realtors. Realtor - Golden Gate Sotheby's International Realty", 'Contra Costa Association of Realtors', '[{"company":"Contra Costa Association of Realtors","company_id":"contra-costa-association-of-realtors","industry":"Real Estate","location":"Walnut Creek, California, United States","positions":[{"description":"Honored to be the 100th Anniversary President of our member driven organization serving San Francisco East Bay\'s Contra Costa County, comprising over 4,000 members. It has been a 10 year journey to get to this level and achieved by gaining invaluable experience serving on a variety of committees at varying capacities. In addition to being a full time Realtor and a director at the state level (California Association of Realtors), 2021 will be especially busy executing a new vision for the association in a world that has significantly changed as of 2020. It is always first a foremost about our members, but also upholding professionalism, leadership, innovation, education, advocacy, community, and outreach. President 2022 - Contra Costa Association of Realtors President Elect / Director 2020 - Contra Costa Association of Realtors Director of the Board 2017, 2018, 2019 - Contra Costa Association of Realtors (CCAR)Executive Committee – 2018, 2020, 2021, 2022 (CCAR)Local Government Relations 2010- 2019 (Vice Chair 2018, 2019) (CCAR)Young Professional Network 3 years (CCAR)Budget & Finance 2019 (CCAR)MLS Committee 2019 (CCAR)Multiple MLS Group 2019, 2020, 2021, 2022","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Contra Costa Association of Realtors","title":"President"}],"url":"https://www.linkedin.com/company/contra-costa-association-of-realtors"},{"company":"Golden Gate Sotheby\'s International Realty","company_id":"goldengatesir","location":"Danville, CA","positions":[{"description":"Pleased to announce Bay Sotheby\'s International Realty, has merged with two other great companies, Dryfus Sotheby\'s Int Realty and Decker Bullock Sotheby\'s International Realty to form a company that further strengthens the global reach of the Sotheby\'s brand. Excited to share with you, Golden Gate Sotheby\'s International Realty. Pleased to announce Bay Sotheby\'s International Realty, has merged with two other great companies, Dryfus Sotheby\'s Int Realty and Decker Bullock Sotheby\'s International Realty to form a company that further strengthens the global reach of the Sotheby\'s brand. Excited to share with you, Golden Gate Sotheby\'s International Realty.","duration":"Jul 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Golden Gate Sotheby\'s International Realty","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/goldengatesir"}]', '["Andrew Pak “Greg is a phenomenal Realtor and we have been mutually exchanging referrals the past couple years. I would not hesitate to work with him as he is a true professional in the business! ”","LinkedIn User “I worked with Greg and found his energy, enthusiasm, and natural leadership skills to be unsurpassed in the real estate industry. His extensive knowledge into the real estate industry, combined with the respect of the San Francisco Bay Area and East Bay community at large, has earned him a well deserved position as leader among realtors, lenders, and vendors alike. I have no problem recommending Greg for any endeavor he choses to pursue.”"]'] User: ['carla cota', "My Mission: I love building relationships while creating a positive, lasting impact on my customers and have clients for life. I connect people to their homes and to their communities. I enjoy being a match maker. Guiding each client through the real estate experience with patience and an open, frequent line of communication. Internal Stay knowledgeable and always seek to understand the markets and my clients' needs. Working with a team full of expertise, experience, and expert guidance.", 'REALTOR', 'Coldwell Banker West', '[{"company":"Coldwell Banker West","company_id":"coldwell-banker-west","industry":"Real Estate","location":"San Diego, California","positions":[{"description":"","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Coldwell Banker West","title":"Realtor"}],"url":"https://www.linkedin.com/company/coldwell-banker-west"},{"company":"TechStyle Fashion Group","company_id":"techstyleos","location":"Los Angeles, California","positions":[{"description":"Go to liaison between design, merchandising, and production teams. Create and finalize all tech packs from pre-production stage and on, averaging 180 skus a month. Maintain strong daily overseas communication. Increased overseas direct vendor allocation from 70% to 95%. Schedule sample review meetings with cross-functional teams to ensure all styles meet the eye and meet all regulations for fit and production standard. Schedule all fit model meetings and manage fit budget. Set measurement standards between multiple vendors and brands for regular and wide width. Launched Wide Width program, which has been a success this year and beat target plans. Collaborate with team on trend concept and stories. Develop monthly collections with team members from concept, sketch, and final development.","duration":"Nov 2014 Feb 2021 6 years 4 months","duration_short":"6 years 4 months","end_date":"Feb 2021","start_date":"Nov 2014","subtitle":"TechStyle Fashion Group","title":"Product Developer/Designer with Justfab"}],"url":"https://www.linkedin.com/company/techstyleos"},{"company":"Brand Headquarters","company_id":null,"location":"","positions":[{"description":"Not Rated Brand. Developed products from concept to pre-production stage. Strong hand sketching and CAD skills. Oversaw and trained assistant designers. Daily communication with overseas sample room and production team. Traveled to China three times a year for development and sourcing. Created, reviewed, and finalized all production tech packs. Collaborated with buyers for special projects to increase revenue. Not Rated Brand. Developed products from concept to pre-production stage. Strong hand sketching and CAD skills. Oversaw and trained assistant designers. Daily communication with overseas sample room and production team. Traveled to China three times a year for development and sourcing. Created, reviewed, and finalized all production tech packs. Collaborated with buyers for special projects to increase revenue.","duration":"Nov 2010 Oct 2014 4 years","duration_short":"4 years","end_date":"Oct 2014","start_date":"Nov 2010","subtitle":"Brand Headquarters","title":"Footwear Designer, Not Rated"}],"url":""},{"company":"Yogi Bags","company_id":null,"location":"Los Angeles","positions":[{"description":"Coordinated design areas of all Yogi Bag products--- yoga bags, totes, tanks, tees. Created season mood boards, fashion key looks, and color stories. Managed timeline to coordinate with production deadlines. Sourcing and utilizing the right fabrics and elements to stay within budget. Created CAD layouts of all products in Illustrator and Photoshop. Coordinated design areas of all Yogi Bag products--- yoga bags, totes, tanks, tees. Created season mood boards, fashion key looks, and color stories. Managed timeline to coordinate with production deadlines. Sourcing and utilizing the right fabrics and elements to stay within budget. Created CAD layouts of all products in Illustrator and Photoshop.","duration":"Apr 2010 May 2014 4 years 2 months","duration_short":"4 years 2 months","end_date":"May 2014","start_date":"Apr 2010","subtitle":"Yogi Bags","title":"Freelance Design Coordinator"}],"url":""},{"company":"Bloomingdale\'s","company_id":"bloomingdales","location":"San Diego and Costa Mesa","positions":[{"description":"Opened Costa Mesa store and participated in creating layout and presentation of Men\'s Department. Brought hands on creativity to present designers\' look on the floor and increase sales, with brands such as Hugo Boss, John Varvatos, and Denim Dpt.San Diego store I specialized in merchandising and selling Tee Zone brands, specifically C & C, Michael Stars, James Perse, Ella Moss, Splendid, and more. Pushed to bring up plan every quarter and bring in over planned sales. Created exceptional relationships with vendors and designers of all brands.","duration":"Jan 2007 Nov 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2010","start_date":"Jan 2007","subtitle":"Bloomingdale\'s","title":"Men\'s Merchandiser/ Tee-Zone Sales Specialist"}],"url":"https://www.linkedin.com/company/bloomingdales"},{"company":"Neiman Marcus","company_id":"neimanmarcusgroup","location":"San Diego and Beverly Hills","positions":[{"description":"Specialized on Women\'s Contemporary Brands to learn the fit, quality, and trends of product. Brought in over planned sales amount per quarter. Built a strong clientele in San Diego and Beverly Hills locations. Built strong relationships with vendors of specialist brands such as 7 For All Mankind, Paige Denim, and Theory. Specialized on Women\'s Contemporary Brands to learn the fit, quality, and trends of product. Brought in over planned sales amount per quarter. Built a strong clientele in San Diego and Beverly Hills locations. Built strong relationships with vendors of specialist brands such as 7 For All Mankind, Paige Denim, and Theory.","duration":"Nov 2002 Jan 2007 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2007","start_date":"Nov 2002","subtitle":"Neiman Marcus","title":"Sales Specialist"}],"url":"https://www.linkedin.com/company/neimanmarcusgroup"},{"company":"Team Sports Beachwear","company_id":null,"location":"","positions":[{"description":" Kept inventory control of swimwear and products.* Designed new layouts of products and merchandise through CAD Illustrator.* Assisted in managing accounts.* Worked alongside head director to source new fabrics for product. * Kept inventory control of swimwear and products.* Designed new layouts of products and merchandise through CAD Illustrator.* Assisted in managing accounts.* Worked alongside head director to source new fabrics for product.","duration":"Sep 2003 Apr 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2005","start_date":"Sep 2003","subtitle":"Team Sports Beachwear","title":"Internship"}],"url":""}]', '["Miltos Goudamanis, M. Sc. “An amazing person to work with. Very detailed, global traveler, worked with factories on product development and be constantly creative as needed!!...without a doubt I would hire her on the spot on 6 figures salary!”","Laura Knox “I thoroughly enjoyed working with Carla. She has a great knowledge of trends, illustrator and good technical experience from going to China many times. She is hardworking and a key team player. Carla is patient, helpful and one of the friendliest people I have ever worked with. She is a joy to be around and an asset to any company.”"]']### Assistant: The agent's job is to connect people to their homes and communities, and today the user is reaching out to the agent because they need expert guidance and assistance in finding their dream home in the San Francisco East Bay area.
### Human: Agent: ['Michael Green', '"Commit to the LORD whatever you do, and he will establish your plans." -Proverbs 16:3', 'Property Manager', 'Green Property Management LLC', '[{"company":"Green Property Management LLC","company_id":"green-property-management-llc","industry":"Leasing Real Estate","location":"Grand Rapids, Michigan, United States","positions":[{"description":"Managing the day-to-day process, rentals and maintenance of properties, placing emphasis on concerns and needs of the residents. Ensuring that rental applications are fully completed, processed, and approved in an expedient manner, following fair housing laws throughout the process. Managing the day-to-day process, rentals and maintenance of properties, placing emphasis on concerns and needs of the residents. Ensuring that rental applications are fully completed, processed, and approved in an expedient manner, following fair housing laws throughout the process.","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Green Property Management LLC","title":"Property Manager"}],"url":"https://www.linkedin.com/company/green-property-management-llc"},{"company":"Olympus Group","company_id":"olympus-group","location":"Grand Rapids","positions":[{"description":"Olympus Group, since 1893 has been a leader in the custom printing and sewing industry, specializing in large format digital and dye-sublimation printing. Headquartered in Wisconsin, Olympus Group has manufacturing facilities in Milwaukee and Orlando, with additional sales offices throughout the U.S..In our Michigan Division, which I’m proud to be a part of; we design and print a wide variety of custom, point-of-purchase and out-of-home materials for a national client base. Share your crazy thoughts, ideas and needs with us, we’ll make them happen! We go way beyond the norm of traditional signage, our in-house designers and experienced team can develop a campaign from the ground up or expand on an existing campaign. We know how to make ideas come to life in a fashion that produces sales results; and we’ll do it in a timely and cost-efficient fashion.Our Custom Printing Division produces a wide variety of promotional and branding projects for some of the most demanding companies in the U.S.: billboards for McDonald’s; signage and décor for Disney World; beaded theatrical curtains and décor for Royal Caribbean Cruise Lines; trade show backdrops and beverage promotional campaigns for Dr Pepper; point-of-purchase materials for Simmons Bedding Company and Kohl’s Department Stores; and championship banners for MLB, NCAA, NFL, and the NBA. We can take a client’s project and fabricate it to the highest standards, or we can create it from scratch. Hence, our Olympus Group motto: Imagine It. Done.Our Mascot Division is the largest producer of custom mascot costumes in the United States. Every step—from concept sketches to sculpting, molding to sewing- It is all done in-house. Olympus Group mascots are favorites everywhere: Yogi Bear®, Chester Cheetah®, Geico Gecko®, Tony the Tiger®, as well as numerous university mascots and professional sports teams across the country.","duration":"Jan 2013 Jan 2021 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2021","start_date":"Jan 2013","subtitle":"Olympus Group","title":"Art Director"}],"url":"https://www.linkedin.com/company/olympus-group"},{"company":"Amway Global","company_id":"amway-global_2","location":"Ada, Michigan","positions":[{"description":"Contract temporary position in the marketing/advertising department. Contract temporary position in the marketing/advertising department.","duration":"Dec 2012 Jan 2013 2 months","duration_short":"2 months","end_date":"Jan 2013","start_date":"Dec 2012","subtitle":"Amway Global","title":"Graphic Artist"}],"url":"https://www.linkedin.com/company/amway-global_2"},{"company":"Innereactive Media","company_id":"innereactive","location":"Ada, Michigan","positions":[{"description":"Designed print materials, developed corporate identities and offered creative consulting. Designed print materials, developed corporate identities and offered creative consulting.","duration":"Nov 2009 Feb 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2012","start_date":"Nov 2009","subtitle":"Innereactive Media","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/innereactive"},{"company":"McKeough Land Company","company_id":"mckeough-land-company","location":"","positions":[{"description":"Developed marketing tools for national sales offices. Creation of full color and b&w ads for national publications and newspapers. Photo and video shoots at on-site developments to be used online and in print. (Company closed.) Developed marketing tools for national sales offices. Creation of full color and b&w ads for national publications and newspapers. Photo and video shoots at on-site developments to be used online and in print. (Company closed.)","duration":"Aug 2007 Nov 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2008","start_date":"Aug 2007","subtitle":"McKeough Land Company","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/mckeough-land-company"},{"company":"Serendipity Publishing","company_id":null,"location":"","positions":[{"description":"Coordinated and developed monthly publications. Designed covers and page layout for publications such as: Packaged Travel Insider - travel resource for travel professionals who arrange travel packages; Fourpoints Magazine - publication for the Miss America Organization; Teach & Travel - highlighting educational travel packages for educational organizations and institutions. In addition, my art direction extended into photo direction and image manipulation for said publications. Ad placement, as well as Ad creation, throughout each publication.","duration":"Oct 2006 Aug 2007 11 months","duration_short":"11 months","end_date":"Aug 2007","start_date":"Oct 2006","subtitle":"Serendipity Publishing","title":"Art Director"}],"url":""},{"company":"Plum Ventures / Avalar Realty","company_id":null,"location":"","positions":[{"description":"Created marketing tools, managed income properties and sold real estate. (Company closed) Created marketing tools, managed income properties and sold real estate. (Company closed)","duration":"Mar 2004 May 2006 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2006","start_date":"Mar 2004","subtitle":"Plum Ventures / Avalar Realty","title":"Marketing/Property Manager/Licensed REALTOR®"}],"url":""},{"company":"Stevens Advertising","company_id":"stevens-advertising","location":"","positions":[{"description":"Performed design and layout duties for all print media. Examples range from brochures and reports to full color ads in major newspapers and magazines. One-on-one client consulting, which entailed initial contact, project development and follow-thru. Graphic design skills key in the creation of corporate logos and creative imagery with illustration as well as photography for individual clientele. My experience was also heavily involved with location art direction of photo shoots. Performed design and layout duties for all print media. Examples range from brochures and reports to full color ads in major newspapers and magazines. One-on-one client consulting, which entailed initial contact, project development and follow-thru. Graphic design skills key in the creation of corporate logos and creative imagery with illustration as well as photography for individual clientele. My experience was also heavily involved with location art direction of photo shoots.","duration":"Mar 1999 Mar 2004 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2004","start_date":"Mar 1999","subtitle":"Stevens Advertising","title":"Art Director"}],"url":"https://www.linkedin.com/company/stevens-advertising"},{"company":"Kendall College of Art and Design","company_id":"kendall-college-of-art-and-design","location":"","positions":[{"description":"Instructed basics of broadcast video design graphics, technical directing, videography and editing. Instructed basics of broadcast video design graphics, technical directing, videography and editing.","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"Kendall College of Art and Design","title":"Adjunct Faculty"}],"url":"https://www.linkedin.com/company/kendall-college-of-art-and-design"}]', '["Mike Muller “Mike Green was a wonderful employee with great talents. He\'s creative, hard working, responsible and of impeccable integrity. He\'ll be a valuable asset to any company he works for.”","Terri Spaulding “I have had the pleasure of working alongside Mike to select paper for various print projects he has worked on over the years. He is always professional, organized and open to looking at possibilities.”"]'] User: ['Kelly Fehr', 'I work with design professionals to plan and implement strategic, research-based approaches to winning and keeping clients. I created the "Discovery-Driven Client Development" model to help firms think about business development in a more fun and productive way.', 'Business Development Consultant', 'KELLY FEHR', '[{"company":"KELLY FEHR","company_id":"kellyfehr","industry":"Business Consulting and Services","location":"","positions":[{"description":"","duration":"1997 - Present 24 years","duration_short":"24 years","end_date":"Present","start_date":"1997","subtitle":"KELLY FEHR","title":"Kelly Fehr, Business Development Consultant"}],"url":"https://www.linkedin.com/company/kellyfehr"},{"company":"Cameron MacAllister Group","company_id":"cameron-macallister-group","location":"","positions":[{"description":"","duration":"Apr 2013 Nov 2020 7 years 8 months","duration_short":"7 years 8 months","end_date":"Nov 2020","start_date":"Apr 2013","subtitle":"Cameron MacAllister Group","title":"Principal Consultant"}],"url":"https://www.linkedin.com/company/cameron-macallister-group"},{"company":"HOK","company_id":"hok","location":"","positions":[{"description":"Vice President, Science and Technology, Western U.S. and Asia Pacific Markets","duration":"Jan 2010 Mar 2013 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2013","start_date":"Jan 2010","subtitle":"HOK","title":"V.P., Director, Science+Technology"}],"url":"https://www.linkedin.com/company/hok"},{"company":"SmithGroup","company_id":"smithgroup","location":"","positions":[{"description":"","duration":"1988 1993 5 years","duration_short":"5 years","end_date":"1993","start_date":"1988","subtitle":"SmithGroup","title":"Business Development"}],"url":"https://www.linkedin.com/company/smithgroup"},{"company":"Morrison Knudsen Engineers","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Morrison Knudsen Engineers","title":"Marketing Research Specialist"}],"url":""}]', '["“I have worked with Kelly since about 2016 while she was a Principal at Cameron MacAllister and still do at the time of this recommendation. Kelly has been instrumental in elevating my guideposts about business development and relationship building. She has also helped me hone my BD antenna with better focus. What I appreciate most about Kelly\'s approach is the unequivocal commitment toward authenticity in what she espouses about business development. There is no \'selling\'. It\'s all about caring. And then in between all the broad strokes, Kelly provides an arsenal of tools that take intention in to action in to results. She is a delight to work with and would highly recommend.”","“Kelly was fantastic at guiding a large leadership group to better understand the importance of industry relationships to the business and to focus on effective ways of increasing our network in a targeted way and of staying in touch ”"]']### Assistant: The agent's job is to work as a Property Manager at Green Property Management LLC. Today, the agent is reaching out to the user because they need assistance in developing strategic approaches for business development in the real estate industry.
### Human: Agent: ['James C. Flynn', 'Life Sales, Life Brokerage Underwriting PA Life, Health/Accident License Specialties: Medical/Financial Underwriting, Carrier Negotiation, Large Case Handling', 'Senior Underwriter at Crump Life Insurance Services', 'Crump Life Insurance Services', '[{"company":"Crump Life Insurance Services","company_id":"crump-life-insurance-services","industry":"Insurance","location":"","positions":[{"description":"","duration":"Jun 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Crump Life Insurance Services","title":"Senior Underwriter"}],"url":"https://www.linkedin.com/company/crump-life-insurance-services"},{"company":"Zenith Marketing","company_id":null,"location":"York, PA","positions":[{"description":"","duration":"Sep 2013 Jun 2014 10 months","duration_short":"10 months","end_date":"Jun 2014","start_date":"Sep 2013","subtitle":"Zenith Marketing","title":"Life Brokerage Manager"}],"url":""},{"company":"Atlantic Insurance Brokerage Corp","company_id":"atlantic-insurance-brokerage-corp","location":"","positions":[{"description":"","duration":"Jan 2011 Sep 2013 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2013","start_date":"Jan 2011","subtitle":"Atlantic Insurance Brokerage Corp","title":"Sales/Underwriting Consultant"}],"url":"https://www.linkedin.com/company/atlantic-insurance-brokerage-corp"},{"company":"Insurance Priorities","company_id":"insurance-priorities","location":"","positions":[{"description":"","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Insurance Priorities","title":"Broker"}],"url":"https://www.linkedin.com/company/insurance-priorities"},{"company":"Independent Marketing Group","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2004 Oct 2010 6 years 5 months","duration_short":"6 years 5 months","end_date":"Oct 2010","start_date":"Jun 2004","subtitle":"Independent Marketing Group","title":"Director - Underwriting"}],"url":""},{"company":"BISYS","company_id":"ascensus","location":"","positions":[{"description":"","duration":"Apr 2001 Jun 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jun 2004","start_date":"Apr 2001","subtitle":"BISYS","title":"Sr. Underwriter"}],"url":"https://www.linkedin.com/company/ascensus"},{"company":"AXA","company_id":"axa","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"AXA","title":"Team Leader"}],"url":"https://www.linkedin.com/company/axa"}]', '["Gary M Baker “Ever since I joined Atlantic Ins Brokerage, I have had the pleasure to work with James. His underwriting abilities are second to none and it is a pleasure to work with such a professional.”","Dennis Cataldo “In my thirty seven years of working with life underwriters from all across the country James Flynn rates as the best! He is my number one underwriter and go to guy for all difficult life cases. James is my personal survivorship policy! As a General Agent for many companies including those unrelated to James Flynn, I frequently have shopped cases that just find their way back to him. The joke with my primary company for the past six months has been: I wrote five of your client’s additional insurance and you declined five of you own for various reasons. Through James Flynn I received four standards (three were table shaved) and one table 4 on the same cases! James, keep up the great work!”"]'] User: ['Jon Cicciarelli', 'Specialties: Personal Insurance - Auto, Home/Condo, Boat, Motorcycle, Life, Business and Wealth Management.', 'Insurance Agency Owner Advisor', 'Agency Advisors', '[{"company":"Agency Advisors","company_id":null,"location":"Hollywood, Florida, United States","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Agency Advisors","title":"Agency Advisor"}],"url":""}]', '["Janet Cicciarelli “If you are looking for a person to help you with all your insurance needs that is honest with integrity and knowledgeable, Jon is that person. ,”","Bill Bieberbach “Jon: Could sell outdoor ads to blind people.”"]']### Assistant: The agent's job is to provide insurance advice and coverage options, and today, the agent is reaching out to the user because they need to discuss and review the user's existing life insurance policy.
### Human: Agent: ['Marjie McDaniel', 'I’m responsible for the day-to-day operations and management of MindWise Innovations, My goal is to grow this start-up from a small shop to a nationally recognized player in the mental health industry . I make sure we have the right people on the bus and that we’re heading in the right direction. With an eye towards innovations, automation and scalability, I’m building the teams and framework that will enable us to expand our market and improve our bottom line. From finance and marketing to vendor management and information technology, I’m involved with everything that keeps this small start-up moving forward.I’m an operations professional with a passion for building small businesses and delivering streamlined marketing strategies, financial oversight, and daily operations. Key Strengths:• Entrepreneurial• Natural Leader• Strategy and Execution• Process & Performance Improvement• Budget & Financial Management• Thoughtful Integration• Marketing & Brand Positioning• Operational Excellence & Efficiency', 'Operations professional with a passion for growing small businesses', 'MindWise Innovations', '[{"company":"MindWise Innovations","company_id":"mindwise-innovations","industry":"Mental Health Care","location":"Powered by Riverside Community Care","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Feb 2019","subtitle":"MindWise Innovations","title":"Vice President"}],"url":"https://www.linkedin.com/company/mindwise-innovations"}]', '["Katie Welch “Marjie is an all-star. She is incredibly talented, motivated, enthusiastic, a dynamic team player and has a great sense of humor. Her work at Riverside has always exceeded expectations, and has endeared her to her colleagues and our Board of Directors. I highly recommend Marjie...but hope I have the pleasure of working with her for many years to come!”","Melina Magazzu “Marjie has worked on numerous projects for our Schools and has always turned out high quality and exceptional work. She is wonderful and easy to work with. She is very honest as well, she will let you know if she doesn\'t think something is a good idea. I appreciate her honesty and talent to make my idea\'s better. She would be a wonderful edition to any company and they would be lucky to have her.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to oversee the day-to-day operations and management of a mental health start-up, while the user, an IT System Administrator, is reaching out to the agent because they need assistance with implementing a new software system for their company.
### Human: Agent: ['Kevin Lowdon', 'Skills: • Project Management, Effective Communication, Structured Problem Solving, Engaged Collaboration • Help Desk, Case Management, HRIS Systems, Oracle, OMS, AS400, Verint, ServiceNow, Jabber • Adobe Premiere Pro, Audition, Photoshop, Illustrator, InDesign, Google Suites, Microsoft Office, Outlook • HTML/CSS, Wordpress, Twitter, Instagram, Reddit, Facebook, Discord, Twitch • Facebook Live Publishing, Content Publishing, Video Editing Dedicated to translating your ideas into an authentic visual experience.', 'Graphic Designer at Grizzly Industrial Inc.', 'Grizzly Industrial Inc.', '[{"company":"Grizzly Industrial Inc.","company_id":"grizzly-industrial-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Grizzly Industrial Inc.","title":"Graphic Designer"},{"description":"","duration":"Sep 2020 Mar 2021 7 months","duration_short":"7 months","end_date":"Mar 2021","start_date":"Sep 2020","subtitle":"Grizzly Industrial Inc.","title":"Photographer"}],"url":"https://www.linkedin.com/company/grizzly-industrial-inc."},{"company":"Costco Wholsale","company_id":"costco-wholsale","location":"Issaquah, Washington, United States","positions":[{"description":"• Experienced taking up to 50 customer calls per day, while ensuring proper documentation and closure of all tickets• Resolved technical website and payment issues with customers while providing clear step by step instructions• Efficiently assisted customers calling to check the status of orders, process exchanges, warranty claims, cancel orders, and fille service requests for an order• Empathized with the customer and creatively problem solved to address all concerns - triaged as needed to vendors or alternative internal departments • Assisted members with step by step instructions of how to use web browsers, tablets, computers, smart phones and etc in relationship to setting up their Costco.com accounts and making purchases","duration":"Feb 2020 Sep 2020 8 months","duration_short":"8 months","end_date":"Sep 2020","start_date":"Feb 2020","subtitle":"Costco Wholsale","title":"E-Commerce Agent"}],"url":"https://www.linkedin.com/company/costco-wholsale"},{"company":"Fusion Beads","company_id":"fusion-beads","location":null,"positions":[{"description":"•Collaborated with marketing team on creative content for social media and email promotions•Shot and edited instructional videos for web and promotional use including Facebook Live Video•Managed multiple photography and videography projects simultaneously while adapting easily to last minute changes in art direction, product design, and project execution•Deep knowledge of Adobe suite for editing and color correcting product images and videos•Assisted in training new team members; experienced giving respectful and encouraging coaching as needed","duration":"Jun 2017 Feb 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2020","start_date":"Jun 2017","subtitle":"Fusion Beads","title":"Graphic Designer / Lead Videographer"},{"description":"•Collaborate with marketing on creative content for social media and email promotions•Demonstrate expert off-camera lighting techniques with the intent to highlight the characteristics of various products•Ability to handle multiple projects simultaneously and adapt easily to last minute changes in art direction, product design, and project execution•Deep knowledge of Adobe suite for editing and color correcting product images.•Assisted with new partner training by giving respectful and encouraging coaching as needed","duration":"Aug 2014 Jun 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2017","start_date":"Aug 2014","subtitle":"Fusion Beads","title":"Graphic Designer / Lead Photographer"}],"url":"https://www.linkedin.com/company/fusion-beads"},{"company":"What\'s Up Magazine","company_id":null,"location":"Bellingham, WA.","positions":[{"description":"•Shot over a hundred live concerts, events, music festivals, and images used in print & online editions of newspapers and social media•Updated and maintained online event calendar database in Wordpress for local music publication, including all upcoming live music events, dates, times and venues•Proven record of meeting tight deadlines; consistently able to get photos back to magazine editors hours after an event took place •Shot over a hundred live concerts, events, music festivals, and images used in print & online editions of newspapers and social media•Updated and maintained online event calendar database in Wordpress for local music publication, including all upcoming live music events, dates, times and venues•Proven record of meeting tight deadlines; consistently able to get photos back to magazine editors hours after an event took place","duration":"Apr 2012 Jul 2014 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2014","start_date":"Apr 2012","subtitle":"What\'s Up Magazine","title":"Photographer & Event Calendar Management"}],"url":""},{"company":"Make.Shift Art Space","company_id":"make-shift-art-space","location":"Bellingham, WA","positions":[{"description":"•Responsible for creating, editing and producing all photographic content for website, social media, and print•Documented all live music events, fundraisers, and art gallery openings•Actively contributed to a dynamic team environment•Followed policies and procedures, including those for cash handling, safety and security •Responsible for creating, editing and producing all photographic content for website, social media, and print•Documented all live music events, fundraisers, and art gallery openings•Actively contributed to a dynamic team environment•Followed policies and procedures, including those for cash handling, safety and security","duration":"Apr 2011 Jul 2014 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2014","start_date":"Apr 2011","subtitle":"Make.Shift Art Space","title":"Photographer"}],"url":"https://www.linkedin.com/company/make-shift-art-space"}]', '["Kevin Kohn “It has been a pleasure working with Kevin. I have only worked with him for a few months but his growth in that short amount of time has been incredible. He has moved from providing amazing product and lifestyle photography for Grizzly Industrial to becoming our newest graphic designer where he is working on creating amazing content. His photography and graphic design skills are an amazing combo that will propel Grizzly Industrial\'s marketing content.”","Samantha Slater “Kevin is a fantastic employee. He\'s friendly, thoughtful and kind. He\'s a great communicator, fast learner and follows directions well. His product photographs are beautiful, clean, clear and depict the product well! He\'s continually striving to grow and do better. Overall he\'s a pleasure to work with. ”"]'] User: ['Kerry Wagoner', 'I am passionate about sports, dogs and saving animals.', 'Sr. SEM Manager at Cognitive Computer Solutions', 'Digital Marketing Freelancer', '[{"company":"Digital Marketing Freelancer","company_id":"digital-marketing-freelancer","industry":"Marketing Services","location":"Long Beach Ca","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Digital Marketing Freelancer","title":"PPC Text Ad Specialist"}],"url":"https://www.linkedin.com/company/digital-marketing-freelancer"},{"company":"Cognitive Computer Solutions","company_id":"cognitivecomputersolutions","location":"Orange County, California, United States","positions":[{"description":"","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Cognitive Computer Solutions","title":"Sr. SEM Manager"}],"url":"https://www.linkedin.com/company/cognitivecomputersolutions"},{"company":"RelevantAds","company_id":"relevant-","location":null,"positions":[{"description":"Responsible for managing & monitoring SMB AdWords campaigns with an ad spend ranging from $25K-$30K per month.","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"RelevantAds","title":"AdWords Specialist"},{"description":"","duration":"Apr 2007 Jan 2017 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jan 2017","start_date":"Apr 2007","subtitle":"Relevant Ads","title":"Google AdWords Specialist"}],"url":"https://www.linkedin.com/company/relevant-"},{"company":"Local Corporation","company_id":"local-corporation","location":"","positions":[{"description":"","duration":"Nov 1999 Jun 2005 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jun 2005","start_date":"Nov 1999","subtitle":"Local Corporation","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/local-corporation"}]', '["“Kerry is an expert at his craft. His calm demeanor & patience with clients and co-workers when explaining complicated marketing strategies is exemplary. He helped instill in me a love of Google Ads, took the time in the beginning of my career to help guide me in Google Ads best practices & makes sure to do his best by every client. Anyone working with him is lucky to have such a valuable asset on their team.”","“Kerry has a deep knowledge of SEO/SEM. In addition to his digital expertise, his genuine passion for creating marketing success for his clients makes him a valuable asset to any organization. I would recommend Kerry to any business looking to stay ahead of the curve in digital marketing. ”"]']### Assistant: The agent's job is to provide graphic design and project management services, while the user is reaching out to the agent because they need assistance with optimizing their digital marketing campaigns.
### Human: Agent: ['Richard Garrett', 'Experienced, goal-oriented Sales and Marketing Manager that activates teammates to engage customers in project scoping, planning, implementation, service, training, and technical support.LEED Accredited Professional - Operations + Maintenance, Certified Sustainable Building AdvisorKEY SKILLS• Partnership with global team members to drive lead generation through cross-channel inbound and outbound marketing efforts• Build engaging, dynamic, nurturing email campaigns that converts prospects to closed/won opportunities• Implement and optimize the customer journey, lead pathways, scoring models, testing and reporting• Sales Experience - tracking opportunities from lead generation through conversion to Closed / Won stage with reporting to business partners (Pardot + Salesforce Sales Cloud)• Expertise - driving the industry forward through innovative programming, education, and resource development', 'Sales Manager, Building Certification Products at ILFI', 'International Living Future Institute', '[{"company":"International Living Future Institute","company_id":"livingfuture","industry":"Architecture & Planning","location":null,"positions":[{"description":"• Sort, manage, and respond to thousands of global inbound leads for Core / LBC / LCC / ZC / ZE. Qualify leads to convert prospects, generate and proactively manage opportunities, early program guidance, address client concerns, conduct demonstrations, offer value propositions, close label and certification opportunities• Understand the client’s current and future needs to determine how ILFI can address them through building certifications and other offerings. Provide a seamless transition for the client to other team members, including Business Development and Certification / Technical Services. Manage negative client feedback, working directly with the Sales Director and CEO to build relationships and resolve customer concerns• Generate new ideas for the Marketing Division to grow ILFI’s building certifications by gathering insight, reviewing industry trends, and identifying opportunities. Provide input to the Programs Division on updates or resources to meet and exceed evolving product sustainability policies and practices. Collaborate with the Sales Director to develop outbound marketing campaigns to grow ILFI’s building certification programs. Support the whole Sales Department to develop processes and practices to improve success at growing all ILFI programs","duration":"Jun 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jun 2020","subtitle":"International Living Future Institute","title":"Sales Manager"},{"description":"• Managed Outreach campaigns: built, deployed, and optimized a cross-channel, automated lead acquisition program; developed lead journey pathways, conversion points, and lifecycle reports; segmented mailing list of 66,000 by program criteria and targeted marketing messages; created methodology to measure the effectiveness of marketing campaigns through measurable KPIs and ROI; advertised and analyzed using Google Ads and Analytics• Created standard operating procedures and trained staff to continually improve ILFI\'s effective use of Pardot and Salesforce for combined outreach efforts. Owned content development and re-targeting strategies that supported outreach to prospective clients• Developed inbound lead nurture process that has reduced response time from more than 6 months to within a week, improved record completion and accuracy; converted leads to contacts and opportunities while promoting natural fits with market cohorts and program segments • Managed multiple in-person, webinar, and online learning promotions, including $35,000 in virtual trade show revenue after transitioning from an in-person to online event due to COVID. Personally responsible for securing $60,000 in 2019 sponsorship revenue • Salesforce Sales Cloud Administrator Team - earned Pardot Specialist Certification. Salesforce Administrator 201 Certification is in process","duration":"Jun 2019 Jun 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2020","start_date":"Jun 2019","subtitle":"International Living Future Institute","title":"Senior Outreach Specialist"},{"description":"• Managed $500K grant from Washington State Department of Commerce (COM), State Efficiency and Environmental Performance (SEEP), and WA Executive Order 18-01 through program scoping, project implementation, communications, education, and technical support to WA State projects• Provided planning and implementation for outreach, education, and technical program support deliverables to Washington State government agencies (13), higher education institutions (5), local businesses (20), and affordable housing (5) stakeholders• Developed a day-long presentation and program facilitation for over 100 industry professionals at the Summit for a Carbon Free Future at the 2019 Living Future unConference. Participants identified barriers to reach Zero Carbon and how to scale solutions• Implemented company-wide project management software (Asana) and supported 41 teammates with training as a resource and subject matter expert","duration":"Feb 2019 Jun 2019 5 months","duration_short":"5 months","end_date":"Jun 2019","start_date":"Feb 2019","subtitle":"International Living Future Institute","title":"Zero Energy Specialist"}],"url":"https://www.linkedin.com/company/livingfuture"},{"company":"Independent Consultant","company_id":"pierswells","location":"Greater Seattle Area","positions":[{"description":"• Developed communications strategy for member outreach and re-engagement; designed and implemented marketing materials and websites for local businesses and nonprofits (ILFI Seattle Collaborative, NW EcoBuilding Guild, Windward Scientific)• Authored newsletters and online content (1,400+ subscribers); created landing pages and signup forms, style guides, toolkits, and templates; managed editorial calendars• Established social media presence (Facebook, Instagram, LinkedIn, Pinterest, Twitter), consolidated content creation (HootSuite), reported campaign performance and analytics","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Independent Consultant","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/pierswells"},{"company":"Grainger","company_id":"w.w.-grainger","location":"Seattle, WA","positions":[{"description":"• Collaborated with a wide range of internal partners, account managers, and customers to deliver fast-paced consultation, service excellence, and expense control through maintenance, repair, and operational (MRO) inventory management and safety solutions• Directly supported over $1.25 million in annual sales through KeepStock Inventory Management• Led 13 teammates with project management, route scheduling, and resource planning• Installed and expanded over 130 vendor-managed inventory sites• Connected customers with products, process, point-of-use, and continuous improvement techniques• Recommended products and trained Facilities staff in a high-quality green housekeeping programs that reduced waste and harmful environmental chemicals while improving institutional health and safety• Demonstrated successful business expansion, lead generation, and SalesForce CRM opportunities• Prepared analytics and presented quarterly business reviews with high-revenue generating accounts","duration":"2008 2017 9 years","duration_short":"9 years","end_date":"2017","start_date":"2008","subtitle":"Grainger","title":"On-Site Service Representative"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"Publicis West (T-Mobile)","company_id":"publicis","location":"Greater Seattle Area","positions":[{"description":"• Managed the in-store graphics production and installation for three T-Mobile retail test stores • Managed the in-store graphics production and installation for three T-Mobile retail test stores","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Publicis West (T-Mobile)","title":"Print Production Specialist"}],"url":"https://www.linkedin.com/company/publicis"},{"company":"REI","company_id":"rei","location":"Kent, WA","positions":[{"description":"• Managed core signage budget ($1MM), production, and installation for retail stores nationwide. • Managed core signage budget ($1MM), production, and installation for retail stores nationwide.","duration":"2006 Jan 2007 1 year","duration_short":"1 year","end_date":"Jan 2007","start_date":"2006","subtitle":"REI","title":"Print Buyer"}],"url":"https://www.linkedin.com/company/rei"},{"company":"Schawk Retail Marketing","company_id":"sgk","location":"Greater Atlanta Area","positions":[{"description":"• Produced national advertising circulars for The Home Depot contractor catalog. • Produced national advertising circulars for The Home Depot contractor catalog.","duration":"Oct 2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"Oct 2004","subtitle":"Schawk Retail Marketing","title":"Marketing Production Coordinator"}],"url":"https://www.linkedin.com/company/sgk"},{"company":"National Print Group","company_id":"national-print-group","location":"Greater Atlanta Area","positions":[{"description":"● Provided customer service, quotes, and project management for large-format printing. ● Provided customer service, quotes, and project management for large-format printing.","duration":"Aug 2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"Aug 2002","subtitle":"National Print Group","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/national-print-group"},{"company":"Classic Graphics","company_id":"classic-graphics","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"2000 2000 less than a year","duration_short":"less than a year","end_date":"2000","start_date":"2000","subtitle":"Classic Graphics","title":"Intern"}],"url":"https://www.linkedin.com/company/classic-graphics"}]', '["LinkedIn User “Richard pushes our team to continuously think outside of the box. He is adept at learning new ways of improving our sales process and cultivating community. Since the beginning, I\'ve been inspired by how generous he is with his time and willingness to take others under his wing. He challenges us to ask, \\"How can we do this better?\\" and models what good looks like. His generosity and mindset of abundance make Richard a joy to work with. ”","Andrew Lee “I have volunteered with Richard through the Cascadia Green Building Council and the International Living Future Institute for the last two years. Richard has been one of the most inspiring individuals to work with on our leadership team. As Communications Chair he brings an energy, drive, and wealth of fresh ideas that has been indispensable in growing our group and significantly increasing our outreach. His skill in developing sophisticated outreach toolsets and digital content continues to impress me, and his work has dramatically increased the breadth of our branch’s external contact in the professional community. I consider Richard to be among my most trusted colleagues, and highly recommend him for any team lucky enough to have him. ”"]'] User: ['Andrea Cabalo', 'Experienced Project Director with a demonstrated history of working on educational facilities in the architecture & planning industry. Skilled in Consensus Building, Master Scheduling, Communication and Construction. Strong program and project management professional with a Bachelor of Architecture (BArch) from University of Hawaii at Manoa.', 'Client Leader \| Higher Ed Studio', 'SmithGroup', '[{"company":"SmithGroup","company_id":"smithgroup","industry":"Architecture and Planning","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jun 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2022","subtitle":"SmithGroup","title":"Client Leader \| Higher Ed Studio"}],"url":"https://www.linkedin.com/company/smithgroup"},{"company":"AC Martin Partners","company_id":"ac-martin-partners","location":"444 South Flower Street, Suite 1200 Los Angeles, CA 90071","positions":[{"description":"College of Behavioral & Social Sciences-CSU Chico - 92,000 SF Net Zero Classroom, Auditorium and Dean\'s Suite/Faculty offices 3-story building. CSU Collaborative Design-Build, seeking LEED Gold certification.Health and Human Services Building-Placer County - 142,000 SF Net Zero-Conference Center and Office Building. Located in the city of Auburn , CA. Design-Build, FitWel & LEED 4.0 Silver Equivalent.Swenson Family Hall of Engineering-Tenant Improvement-45,000 SF Maker Space, 3D Print Fabrication, Circuits & Structures, Signals & Cyber Labs, Dean\'s Suite and open concept faculty offices.Keck Center for Science & Engineering-140,000 SF Teaching & Research Laboratory building over 2 levels of subterranean parking (150,000 SF) for Chapman University in Orange County, CA.California Institute of Technology - Gates-Thomas Laboratory Renovation-52,000 SF Engineering laboratory, office whole building renovation and auditorium addition . LEED V4 Gold Certification. First LEED Gold V4 project in California and 1st Higher Education Bldg. in the US.Digital Media Arts Center and Recreation Complex-18,000 SF Rehab of an existing historic building for re-use by the Film School for Chapman University in Orange County, CA. Complex includes NCAA Tennis Facility with 7 courts and locker rooms. California Institute of Technology - Joe Parker Research Laboratory- 2,300 SF Biology laboratory, graduate and faculty office renovation, Design Build.California Institute of Technology- Lihong Wang Research Laboratory -10,000 SF Engineering & Applied Sciences laboratory, graduate and faculty offices, Design Build.Los Angeles Unified School District - Colfax Charter Elementary School Classroom Addition Project-24,000 SF Administration & Classroom Addition to an existing campus.","duration":"Jun 2012 Jun 2022 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jun 2022","start_date":"Jun 2012","subtitle":"AC Martin Partners","title":"Studio Principal, Director of Operations"}],"url":"https://www.linkedin.com/company/ac-martin-partners"},{"company":"HMC Architects","company_id":"hmc-architects","location":"Los Angeles, CA","positions":[{"description":"Construction Technology Bldg (Design Build) -175,000 SF Construction Industry related vocational laboratory building for LACCD Los Angeles Trade Tech Community College. Seeking LEED Gold Certification.East Parking Structure (Design Build) - 6-story 1000 car net-zero parking structure for LACCD Los Angeles Trade Tech Community College.Malibu High School Addition & Site Improvements- 32,000 SF New Administration/Science Classroom/Library Addition on existing campus. CHPS Certification. https://hmcarchitects.com/portfolio/pk12/malibu-high-school/Sonya Sotomayor Learning Academies - 240,000 SF New high school for the Los Angeles Unified School District. LEED GOLD certification.","duration":"Sep 2000 Jun 2012 11 years 10 months","duration_short":"11 years 10 months","end_date":"Jun 2012","start_date":"Sep 2000","subtitle":"HMC Architects","title":"Associate, Senior Project Manager"}],"url":"https://www.linkedin.com/company/hmc-architects"},{"company":"Bahr Vermeer Haecker Architects","company_id":"bvh-architecture","location":"Pasadena, Ca","positions":[{"description":"De Neve Plaza Student Housing - 1,360-student housing complex, seven buildings total including, food service for 900, commissary kitchen and conference center for 1,000 people at the University of California-Los Angeles. De Neve Plaza Student Housing - 1,360-student housing complex, seven buildings total including, food service for 900, commissary kitchen and conference center for 1,000 people at the University of California-Los Angeles.","duration":"Sep 1997 Sep 2000 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2000","start_date":"Sep 1997","subtitle":"Bahr Vermeer Haecker Architects","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bvh-architecture"},{"company":"Gruen Associates","company_id":"gruen-associates","location":"","positions":[{"description":"Theme Park Attraction for an Entertainment Company in Orlando, FL. Team role included code analysis, detailing and project documentation. Theme Park Attraction for an Entertainment Company in Orlando, FL. Team role included code analysis, detailing and project documentation.","duration":"Feb 1997 Aug 1997 7 months","duration_short":"7 months","end_date":"Aug 1997","start_date":"Feb 1997","subtitle":"Gruen Associates","title":"Job Captain"}],"url":"https://www.linkedin.com/company/gruen-associates"},{"company":"Pacific Architects","company_id":null,"location":"","positions":[{"description":"Keaau II Elementary School - New elementary school for the State of Hawaii located on the Big Island, Hawaii. Project role included management of client, users and consultant team. Project utilized Functional Analysis Concept Development (FACD) process. Schematic Design was completed in 2 weeks with entire design team, state agencies and users collaborating to make decisions and complete design. Keaau II Elementary School - New elementary school for the State of Hawaii located on the Big Island, Hawaii. Project role included management of client, users and consultant team. Project utilized Functional Analysis Concept Development (FACD) process. Schematic Design was completed in 2 weeks with entire design team, state agencies and users collaborating to make decisions and complete design.","duration":"Jun 1994 Jan 1997 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 1997","start_date":"Jun 1994","subtitle":"Pacific Architects","title":"Job Captain"}],"url":""}]', '["Bob Murrin, FAIA “One of the best project managers I have had the pleasure of working with. She not only has the personal skills to work with sensitive design staff, but has technicall expertise to engage the most experienced MEP and structural engineers. What\'s not to love!”","Nate Johnson “I can honestly say that working with Andrea was one of the highlights of the last few years of my professional career. She and I led a team of 40+ members through the design phase of one of the most cutting-edge buildings in Los Angeles, a $90M LEED Gold design-build project. Her integrity and passion for work were infectious as she often times lifted the spirits of the entire team through the trying times. Andrea is a magnificent Architect in that she not only understands design and the technical nuances of construction and engineering, but she is also cognizant of cost, timeliness, and client relations. I would be so lucky that Andrea and I get to work together again. Andrea is someone I recommend with the utmost respect and admiration.”"]']### Assistant: The agent's job is to generate leads and drive sales for building certification programs, while the user is reaching out to the agent because they need assistance in obtaining LEED Gold certification for a new educational facility project.
### Human: Agent: ['Jasmine Paul', 'A versatile program manager with 2+ years of experience strengthening community ties amongst the alumni of international programs. Facilitates opportunities for professionals to network and uplift each other in their careers. Bridges cultural divides to harmonize the vision of stakeholders, optimize processes, and ensure the sustainability of socioeconomic & educational initiatives.', 'Associate, Events at Echoing Green', 'Echoing Green', '[{"company":"Echoing Green","company_id":"echoing-green","industry":"Nonprofit Organization Management","location":"New York, United States","positions":[{"description":"- Support the Deputy Director in stewarding and executing events and engagements across the organization to audiences of prospective fellows, current fellows, partners, and donors. - Manage event systems, processes, and virtual event platforms","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Echoing Green","title":"Associate, Events"}],"url":"https://www.linkedin.com/company/echoing-green"},{"company":"Future Leaders Foundation","company_id":"future-leaders-foundation","location":null,"positions":[{"description":"Upon sudden reduction of staff, remained as sole staff member to streamline foundation’s two programs: a professional network of 100+ global leaders in social impact and a fellowship for 60 first generation/low-income undergraduate students- Strengthened the global initiatives of a nonprofit that created a network of future leaders committed to creating a sustainable & ethical future.- Collaborated with a committee of volunteers to assemble a self-governance model for the network of program alumni.- Devised a communication strategy that resulted in 75% of program alumni participating in decision-making processes.- Ensured an uninterrupted workflow throughout the COVID-19 pandemic by overseeing the organization\'s annual summit\'s transition to the virtual space.","duration":"Jul 2020 Dec 2020 6 months","duration_short":"6 months","end_date":"Dec 2020","start_date":"Jul 2020","subtitle":"Future Leaders Foundation","title":"Interim Deputy Director"},{"description":"- Oversaw all components of the Fortis Society admission lifecycle by assessing the candidacy of 140+ applicants and selecting 14 young professionals to join an elite network.- Coordinated all logistical components of the 2019 global summit, an event that is instrumental in establishing & sustaining connections among alumni and community members.","duration":"Jun 2019 Jun 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2020","start_date":"Jun 2019","subtitle":"Future Leaders Foundation","title":"Program Officer"}],"url":"https://www.linkedin.com/company/future-leaders-foundation"},{"company":"Lula\'s Cafe","company_id":null,"location":"Shelby, Michigan","positions":[{"description":"In addition to serving specialty coffees and food, I aimed to help their business grow through the owner\'s vision. I created their paper menu design for print and contributed to the early stages of growth as a brand new restaurant.","duration":"Feb 2019 May 2019 4 months","duration_short":"4 months","end_date":"May 2019","start_date":"Feb 2019","subtitle":"Lula\'s Cafe","title":"Barista"}],"url":""},{"company":"City of Warren, MI","company_id":"city-of-warren-mi","location":"Warren, Michigan","positions":[{"description":"- Planned the largest annual event for over 100,000 residents in Michigan’s third largest city, earning record high revenue- Hired local entertainment, acquired vendors, generated sponsorship revenue, planned logistics, trained new staff","duration":"Jan 2019 May 2019 5 months","duration_short":"5 months","end_date":"May 2019","start_date":"Jan 2019","subtitle":"City of Warren, MI","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/city-of-warren-mi"},{"company":"Shiftbalance","company_id":"shiftbalance","location":"Paris, France","positions":[{"description":"- Supported Founder’s initiatives to promote gender equality across the globe and across sectors through educational and empowerment workshops, webinars, and written content (digital and print)- Marketing, outreach, and social media for non-profit based in France/Spain with a global reach","duration":"Sep 2018 Dec 2018 4 months","duration_short":"4 months","end_date":"Dec 2018","start_date":"Sep 2018","subtitle":"Shiftbalance","title":"Business Development and Communications Intern"}],"url":"https://www.linkedin.com/company/shiftbalance"},{"company":"Humanity in Action","company_id":"humanity-in-action","location":"Detroit, Michigan","positions":[{"description":"- Explored democratic inclusion of marginalized groups, equitable development in business and housing, social entrepreneurship, employment, education, and public health in Detroit, Michigan.- Visited several businesses, organizations, non-profits, and other spaces throughout the city of Detroit and the surrounding area, including Flint, MI.- Compiled a report reflecting the status of Detroit in 1968 and where we stand in 2018.","duration":"Jul 2018 Aug 2018 2 months","duration_short":"2 months","end_date":"Aug 2018","start_date":"Jul 2018","subtitle":"Humanity in Action","title":"2018 Detroit Fellow"}],"url":"https://www.linkedin.com/company/humanity-in-action"},{"company":"Global Liberal Arts Alliance (GLAA)","company_id":null,"location":"Flame University, Pune, India","positions":[{"description":"Presented to and witnessed faculty, staff, and students from the 29 Alliance institutions around the world exploring the drivers, mechanisms for and challenges of leadership development including curricular and co-curricular opportunities, and how to launch, manage, and evaluate leadership programs.","duration":"Jun 2018 Jun 2018 1 month","duration_short":"1 month","end_date":"Jun 2018","start_date":"Jun 2018","subtitle":"Global Liberal Arts Alliance (GLAA)","title":"Presenter at the Global Alliance Institute"}],"url":""},{"company":"École de Guerre","company_id":"%C3%A9cole-de-guerre","location":"Paris, France","positions":[{"description":"Masters level course engaging in a simulation of military intervention at the French École de Guerre (war college). Work with diplomats and military officers and representatives of NGOs, International Committee of the Red Cross, Human Rights Watch, and the United Nations to negotiate humanitarian aid during the war simulation.","duration":"Apr 2018 May 2018 2 months","duration_short":"2 months","end_date":"May 2018","start_date":"Apr 2018","subtitle":"École de Guerre","title":"Student in the Exercice Coalition"}],"url":"https://www.linkedin.com/company/%C3%A9cole-de-guerre"},{"company":"The American University of Paris","company_id":"american-university-of-paris","location":"Paris Area, France","positions":[{"description":"Lead twenty student Senators in weekly sessions. Send agendas, collaborate with colleagues, and integrate the team throughout the student body, staff, faculty, and beyond.","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"The American University of Paris","title":"Undergraduate Student Government Vice President"}],"url":"https://www.linkedin.com/company/american-university-of-paris"},{"company":"The American University of Paris","company_id":"american-university-of-paris","location":"Paris Area, France","positions":[{"description":"Manage informative and creative school-wide advertisements through social media platforms, email, and poster design. Lead coordination between students, staff, faculty, and guests on and off campus.","duration":"Aug 2016 May 2017 10 months","duration_short":"10 months","end_date":"May 2017","start_date":"Aug 2016","subtitle":"The American University of Paris","title":"Undergraduate Student Government Communications Director"}],"url":"https://www.linkedin.com/company/american-university-of-paris"},{"company":"TelNet Worldwide","company_id":"telnet-worldwide-inc.","location":"Troy, Michigan, United States","positions":[{"description":"Planned annual corporate event for staff and clients, data entry, database management","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"TelNet Worldwide","title":"Sales and Marketing Intern"}],"url":"https://www.linkedin.com/company/telnet-worldwide-inc."},{"company":"BIGGBY COFFEE","company_id":"biggby-coffee","location":"Macomb, Michigan","positions":[{"description":"Promoted twice to leadership positions to train and supervise employees at local coffee shop. Strengths in teamwork, leadership, punctuality, discipline, and customer service.","duration":"Oct 2014 Aug 2015 11 months","duration_short":"11 months","end_date":"Aug 2015","start_date":"Oct 2014","subtitle":"BIGGBY COFFEE","title":"Shift Manager + Barista"}],"url":"https://www.linkedin.com/company/biggby-coffee"}]', '["“As a beneficiary of the Future Leaders Foundation, I remain impressed by how efficiently Jasmine took an ever increasing amount of responsibilities as a Coordinator and then as a Deputy Director. Jasmine did a seamless work coordinating operations, planning events (big kudos on that one!), and making sure we stayed on track with the Foundation\'s objectives. All that heavy work allowed us to focus on building our community, as we were going through significant structural changes. I will personally miss Jasmine not only for her commitment to the missions of the Foundation but also for the strong connections she was able to build with members, making herself easy to reach and taking the time to give advice on professional/academic ventures. You will be missed and I can\'t wait to see what your next adventure will be :)”","“Jasmine is very supportive, diligent, and committed to the development of people. In the time she has been at the Future Leaders Foundations, I have seen how she cares about the continuity of the organization, the fundraising, and building a strong governing body that can face current and future challenges. I highly recommend her for roles that involves leading non-profit programs, management transition and developing groups of global leaders.”"]'] User: ['Andrew Tweedie', 'A dedicated leader of social impact and strategic philanthropy within underserved communities. Experience in both corporate and non-government organizational environments with proven expertise in creating and overseeing regional philanthropy and community relations strategy and directing responsive programs targeted to addressing the most critical community needs. Passion for programs that expand and drive inclusive growth and access to economic opportunity, build financial strength and resilience for communities experiencing inequity.AREAS OF EXPERTISEFoundation Leadership/Charitable Giving \|Grant Making \|Social Impact Analysis and Measurement Community Reinvestment Act \|Diversity and Inclusion \|Strategic PlanningVolunteer/Workplace Giving Programs \| Philanthropic Program Design', 'Donor Advised Fund Philanthropic Leadership', 'National Philanthropic Trust', '[{"company":"National Philanthropic Trust","company_id":"national-philanthropic-trust","industry":"Philanthropy","location":"Portland, Oregon, United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"National Philanthropic Trust","title":"Associate Director, Institutional Relations"}],"url":"https://www.linkedin.com/company/national-philanthropic-trust"},{"company":"Wells Fargo","company_id":"wellsfargo","location":null,"positions":[{"description":"Manage team of six Community Affairs Officers responsible for significant grant portfolio across eight states. Represent Wells Fargo to create positive brand impact. Includes participation on community roundtables highlighting Wells Fargo’s engagement to create equity for low to moderate communities though financial support and employee engagement. Establish regional grant making calendar to align with national program cadence.• Led $14 million annually in targeted philanthropic programs at the second largest corporate foundation in the U.S. managing eight states to streamline internal and external processes to ensure equitable funding.• Coached the region to achieve outstanding results reducing the number of grants processed by an average of 60% while increasing grant amounts by an average of 53%. • Establish and drive strategic initiatives to focus funding priorities to positively impact low to moderate income communities while driving ‘Exceeds’ results for Community Reinvestment Act exams in 11 Metropolitan Statical Areas (MSAs).• Manage impact reporting metrics for region in alignment with budget projections. • Lead region Senior Leaders to drive national social impact strategies while creating impact on local needs.• Member of the national Foundation Strategy and Operations Task Force.","duration":"Jul 2019 Apr 2021 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2021","start_date":"Jul 2019","subtitle":"Wells Fargo","title":"Vice President, Assoc Manager Social Impact and Sustainability"},{"description":"","duration":"Nov 2015 Jul 2019 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2019","start_date":"Nov 2015","subtitle":"Wells Fargo","title":"Vice President, Senior Community Relations Consultant"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"American Cancer Society","company_id":"american-cancer-society","location":"Portland, Oregon Area","positions":[{"description":"Partnered with leadership to develop strategy for portfolio management, corporate partnership account targets, and coordination of income and mission opportunities. Oversaw, managed, and recruited volunteer leadership board. Accountable for meeting community engagement, volunteer, income targets. Performed budget oversite and compliance with ACS policies, including employment, risk management, and financial controls.• Managed and reported progress against objectives adjusting plans and contingency efforts when needed.• Identified opportunities to maximize engagement through corporate initiatives, distinguished events, major gifts and other areas of focus.","duration":"Jun 2015 Oct 2015 5 months","duration_short":"5 months","end_date":"Oct 2015","start_date":"Jun 2015","subtitle":"American Cancer Society","title":"Senior Director, Community Engagement"}],"url":"https://www.linkedin.com/company/american-cancer-society"},{"company":"Our House Of Portland Inc","company_id":"our-house-of-portland-inc","location":"Portland, Oregon Area","positions":[{"description":"Managed all aspects of fundraising, outreach events and donor cultivation. Managed, coached and developed two Development staff and one Volunteer Coordinator. Led board members and sponsors through all phases of strategic and tactical planning, and execution of major events to ensure superior results. Identified and initiated business development strategies and technology vehicles instrumental in developing corporate partnerships and volunteer incentives. Served as a strategic consultant to Board of Directors and Finance Committee. • Authored and managed annual strategic development plan of $1,062,000.• Increased auction revenue by $30,000 year one and $134,000 year two.• Implemented online ticket system increasing event revenues by 22%.• Developed corporate partnership program resulting sustainable income of $250,000 annually from Wells Fargo, MAC Cosmetics, CareOregon, Family Care and Macy’s.• Produced a benefit concert starring Lily Tomlin in Portland, OR eliminating a $80,000 budget deficit. • Oversaw grant program securing over $600,000 in new, multi-year grants from regional and national funders including Elizabeth Taylor AIDS Foundation, and Collins Foundation.","duration":"Aug 2012 Jun 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2015","start_date":"Aug 2012","subtitle":"Our House Of Portland Inc","title":"Director of Development"}],"url":"https://www.linkedin.com/company/our-house-of-portland-inc"},{"company":"Regence BlueCross BlueShield","company_id":"regence-bluecross-blueshield","location":"Portland, Oregon Area","positions":[{"description":"Developed surveys, analyzed results, and compiled reports for project stakeholders. Directed daily activities of project teams both individually and within group setting. Determined change management needs associated with individual projects. Managed vendor selection for document generation system replacement project.• Created, implemented, and maintained training materials and process improvements for Contract Creation Team (CCT) focusing on adoption of new practices and processes to reduce redundancy and errors.• Coached CCT on process improvement procedures and standards to ensure performance excellence. • Developed and implemented a process to track member mailings improving member experience and business preparedness. This allowed the reduction of average call handling times by 23%.","duration":"Jan 2007 Aug 2012 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2012","start_date":"Jan 2007","subtitle":"Regence BlueCross BlueShield","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/regence-bluecross-blueshield"},{"company":"Matthew Shepard Foundation","company_id":"matthew-shepard-foundation","location":"Denver, Colorado, United States","positions":[{"description":"Developed and managed all aspects of foundation’s national and local workshops and national fundraisers Coordinated public relations related to fundraising efforts and events. Supervised the procurement, marketing, and fulfillment of merchandise of ecommerce site.• Managed annual national fundraising budget of $1,000,000 and two development staff members.• Created national corporate sponsor program securing annual funds from State Farm, I Heart Media, MillerCoors and The Human Rights Campaign resulting in annual revenue of $175,000.• Executive produced a benefit concert starring Sir Elton John in Laramie, WY netting over $475,000 in profit.","duration":"Mar 2004 Jun 2010 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2010","start_date":"Mar 2004","subtitle":"Matthew Shepard Foundation","title":"Development Director"}],"url":"https://www.linkedin.com/company/matthew-shepard-foundation"},{"company":"T-Mobile","company_id":"t-mobile","location":"Thornton, Colorado, United States","positions":[{"description":"Deploy new policies and procedures to increase productivity.Deliver weekly quality assurance reviews to team members.Document all employee performance evaluations and attendance. Generate monthly and annual reviews for all team members.Serve as liaison between operations team and quality team. Deploy new policies and procedures to increase productivity.Deliver weekly quality assurance reviews to team members.Document all employee performance evaluations and attendance. Generate monthly and annual reviews for all team members.Serve as liaison between operations team and quality team.","duration":"Aug 2002 Mar 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2004","start_date":"Aug 2002","subtitle":"T-Mobile","title":"Financial Care Coach"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Medtronic","company_id":"medtronic","location":"","positions":[{"description":"Review and modify facility layout to optimize production environment.Secure 90% contract renewal; resulting in $12.4 million in increased revenue.Generate cost analysis reports for customers.Maintain site files to comply with FDA regulations.Develop all standard operating procedures for Support Agreement Sales.Manage new employee selection, training, and scheduling.Responsible for vendor interface and all phases of operations including inventory control, interior space assignment and reconfiguration.","duration":"Nov 2000 Aug 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2002","start_date":"Nov 2000","subtitle":"Medtronic","title":"Associate Manager, Facilities"}],"url":"https://www.linkedin.com/company/medtronic"}]', '["Scott O\'Donnell “Having worked with Andrew for several years, I came to know him as a consummate professional with a big heart and a true desire to improve the lives of the underserved in the communities he supported. I admired how he tackled challenges by using all the tools at his disposal and was quick to imagine an out of the box solution when the routine processes were not getting it done. It was quite obvious he did his homework before reaching out for assistance, which made contributing to the success of his efforts seem easy. Any company would benefit greatly from having Andrew on their team. ”","Chabre Vickers “Occasionally you get lucky to work alongside professionals who make your work better in the process. Andrew is an insightful leader who builds teams and processes made to impact those central to the solution. I consider Andrew a highly skilled and accomplished leader no matter what role he takes on. Andrew begins projects from a deep knowledge base of experience and works to create transparent and trust filled relationships towards a collaborative outcome. ”"]']### Assistant: The agent's job is to coordinate regional philanthropy and community relations strategy, while the user is reaching out to the agent because they need assistance in designing and implementing a strategic philanthropic program for an underserved community.
### Human: Agent: ['Gary Papay', "Gary Papay, CBI, M&AMI, CMEA Professional Intermediary and Business Appraiser specializing in the sale and transfer of privately held mid-market companies since 1976. Gary has attained the professional designations of Certified Business Intermediary (CBI), and Merger and Acquisition Master Intermediary (M&AMI) with the International Business Brokers Association (IBBA) and the M&A Source, the world's largest international organization of experienced, dedicated Merger and Acquisition Intermediaries representing the middle market. In addition, Gary has been awarded the prestigious Darrell Fouts Award, the IBBA Chairman's Award, the Tom West Award and is a Fellow of the IBBA & M&A Source.Gary is also a Certified Machinery and Equipment Appraiser/Broker (CMEA) with the National Equipment & Business Brokers Institute (NEBB).Professional Services:-Business Sales & Acquisitions-Divestitures-Business Appraisals-Machinery & Equipment Appraisals-Consulting Services* Designated Industry Expert - Petroleum & Propane Industries* Published Contributor for industry publications* Guest speaker at industry conferences and events throughout the countryIBGBusiness.com * OilGasAdvisor.com * CKBC.net * Eatonsq.com", 'Founding Principal at IBG Business, CK Business Consultants, Inc., & The Oil & Gas Advisor; Principal at Eaton Square', 'Eaton Square', '[{"company":"Eaton Square","company_id":"eaton-square","industry":"Investment Banking","location":"Pennsylvania, United States","positions":[{"description":"Professional Intermediary specializing in the sale and acquisition of privately held mid-market companies since 1976. Professional Intermediary specializing in the sale and acquisition of privately held mid-market companies since 1976.","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Eaton Square","title":"Principal"}],"url":"https://www.linkedin.com/company/eaton-square"},{"company":"IBG Business","company_id":"ibg-business-services","location":"Pennsylvania, United States","positions":[{"description":"Professional ServicesBusiness Sales & AcquisitionsBusiness AppraisalsCompany Size: $20 - $500 Million in RevenuesIBG Business is a nationally respected, award winning leader in business sales and acquisitions of privately held middle-market companies. IBG’s M&A brokers and advisors assist business owners in valuing and selling their companies at the appropriate time, for maximum value. International Business Group, LLC (dba IBG Business) exists to bring “best of the best” merger and acquisitions (M&A) skills and knowledge to company owners when they are ready to sell a business, or make an acquisition. The firm is of distinctive character and shared values, defined by commitments to deliver business owners excellence in M&A broker and advisor services. IBG serves business owners in acquiring and divesting businesses. Clients succeed and IBG delivers their best opportunities, confidentially and with superior results. Company owners are well advised to look to an intermediaries’ track record as a guide to what to expect in their business sales or acquisitions. IBG’s record of achievement and success for clients is crystal clear. Our corporate resume’ demonstrates exceptional blending of experience, business ownership, education, professional credentials and over 1,000 completed transactions. Each principal brings over 25 years of full-time expertise in completing successful M&A transactions. IBG is in the hands of high performers, with lifetimes of impeccable integrity and high achievements as respected leaders. This ethic, mindset and capability work together to accomplish merger and acquisition transaction successes for our clients. With principal offices in Arizona, Colorado, Oklahoma and Pennsylvania, IBG’s highly professional acquisition advisors work in a variety of targeted industry specializations. IBG Business has been maximizing value for business owners since 1986. IBGBusiness.com","duration":"Dec 2013 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Dec 2013","subtitle":"IBG Business","title":"Managing Partner, M&A Broker & Advisor"}],"url":"https://www.linkedin.com/company/ibg-business-services"},{"company":"The Oil & Gas Advisor","company_id":"the-oil-&-gas-advisor","location":"Pennsylvania, United States","positions":[{"description":"Professional ServicesBusiness Sales & Acquisitions in the Oil & Gas IndustryBusiness AppraisalsMachinery & Equipment AppraisalsConsulting ServicesThe Oil & Gas Advisor’s expertise is selling middle market Oil & Gas related companies with sales volumes up to $1.0 billion. These include petroleum and propane distributors, manufacturers, oilfield services, lubricants, construction, distribution and supply, logistics, transportation, and other segments.We are qualified, experienced, and highly professional intermediaries working with both buyers and sellers in the successful transfer of business ownership.We handle all phases of the project including initial analysis, valuations, developing a confidential information memorandum, locating qualified buyers, negotiations, and execution of the transaction.My partners and I created the Oil & Gas Advisor with a singular purpose. Deliver unbeatable results to oil and gas industry business owners who are preparing to sell and exit or grow through acquisitions.Oilgasadvisor.comOffices serving oil and gas business across North America","duration":"May 2013 - Present 8 years 6 months","duration_short":"8 years 6 months","end_date":"Present","start_date":"May 2013","subtitle":"The Oil & Gas Advisor","title":"Founding Principal"}],"url":"https://www.linkedin.com/company/the-oil-&-gas-advisor"},{"company":"CK Business Consultants, Inc.","company_id":null,"location":"Williamsport, Pennsylvania Area","positions":[{"description":"Professional intermediary specializing in the sale and transfer of Petroleum and Propane related mid market companies since 1976.Services provided: Seller Representation, Buyer Search & Representation, Business Appraisals, Machinery & Equipment Appraisals & Brokerage, Consulting Services Professional intermediary specializing in the sale and transfer of Petroleum and Propane related mid market companies since 1976.Services provided: Seller Representation, Buyer Search & Representation, Business Appraisals, Machinery & Equipment Appraisals & Brokerage, Consulting Services","duration":"Aug 1994 - Present 27 years 3 months","duration_short":"27 years 3 months","end_date":"Present","start_date":"Aug 1994","subtitle":"CK Business Consultants, Inc.","title":"President"}],"url":""},{"company":"Agway Petroleum Corporation","company_id":null,"location":null,"positions":[{"description":"As Division Operations Manager, provided direct operational leadership to the Division Manager and field staff in the physical distribution and sale of petroleum/propane commodities and services exceeding $250 million.Responsible for acquisitions and divestiture activity including business valuations.","duration":"Oct 1992 Aug 1994 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 1994","start_date":"Oct 1992","subtitle":"Agway Petroleum Corporation","title":"Division Operations Manager"},{"description":"Progressive management positions including Plant Manager, Corporate Propane Operations Manager, and District ManagerResponsible for business valuations and acquisitions","duration":"Jun 1976 Oct 1992 16 years 5 months","duration_short":"16 years 5 months","end_date":"Oct 1992","start_date":"Jun 1976","subtitle":"Agway Petroleum Corporation","title":"Management Positions"}],"url":""}]', '["Donald Schalk “I had the opportunity to work with Gary in several roles at Agway. Gary is a very astute busniess man who sees opportunity and seizes it. He has great people skills and delivered outstanding results. I highly recommend working with him. He has excellent values and his integrity is beyond reproach. In short, he is top shelf!”","Richard Mowrey, CBA, CMA “Working with Gary and speaking with his clients leaves no doubt that he is the premier advisor for oil and gas retail and wholesale service businesses. The specialized knowlegde that he brings to each transaction ultimately serves all parties and helps insure a smooth closing.”"]'] User: ['Jeff Blain', "I provide custom solutions for your toughest coating, finishing, and lubrication challenges. 💡 With 50 years of customer driven innovation we've learned a lot. 🥊 Odd's are we've seen the problem you're fighting and have already solved it. 🥇 We're all about ensuring that our customers succeed. 📱 Give us a call. 805.428.8368 When I am not solving customer problems I enjoy 🏋️CrosssFit 🏃🏻\u200d♂️Obstacle Racing 🥾hiking #SeenItSolvedIt #NoMatterWhat #CustomerDrivenInnovation", "Solving customers' gnarliest coating problems every day! May I solve yours?", 'Circle-Prosco, Inc.', '[{"company":"Circle-Prosco, Inc.","company_id":"circle-prosco-inc-","industry":"Chemical Manufacturing","location":null,"positions":[{"description":"Full P&L responsibility for China Operations. Leading a team of 15 through 2 direct reports - Responsible for Sales, Manufacturing, Quality, Maintenance, EHS, HR, Supply Chain, Customer Service, AccountingAdditional responsibility for new business development in Western US across all product segments and marketing for pretreatment business.","duration":"Jun 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Circle-Prosco, Inc.","title":"General Manager - China / Regional Manager NBD"},{"description":"Circle-Prosco, Inc. is an innovation leader in the formulation and application of specialty chemicals for the metal finishing industry. Reporting directly to the president with responsibility for setting up and running China manufacturing operations. Leading a team of 11 through 5 direct reports: , Production/Engineering, Quality, HR, Supply Chain, and Accounting. Key accomplishments: • Factory Site selection, leas negotiation, factory build up, equipment installation - complete set up of new factory operations. • Registered company, completed environmental certifications. • Achieved ISO TS 16949 Quality Systems certification to support automotive business. • Launched automotive programs exceeding KPI for labor cost, material cost, yield, while achieving 100% OTD and 0 DPMO customer defect rate to date through first 50 months of operations.","duration":"Jan 2015 Jun 2019 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2019","start_date":"Jan 2015","subtitle":"Circle-Prosco, Inc.","title":"Director Of Operations - China"}],"url":"https://www.linkedin.com/company/circle-prosco-inc-"},{"company":"BVTC","company_id":null,"location":"Kunshan, China","positions":[{"description":"BVTC is an “In-China-For-China” educational startup, focused on providing Chinese High School students with an alternative path to foreign university. Reporting directly to the owner, providing operational and strategic leadership for all non-academic functions including: sales growth, customer relationship and loyalty management, cross cultural communication, pricing, financial analysis, strategic partnerships, development and management of all operational and administrative processes. • Doubled enrollment year over year• Reached breakeven within 18 months of launch• Developed and implemented marketing initiatives including summer camp and cultural exchange events, engaging prospects from across China (Shanghai, Jiangsu, Zhejiang, Shandong, Yunnan, and Heilongjiang provinces)","duration":"Jul 2012 Jan 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2015","start_date":"Jul 2012","subtitle":"BVTC","title":"Director Strategy & Operations"}],"url":""},{"company":"Sonoco","company_id":"sonoco","location":null,"positions":[{"description":"Full P&L responsibility for China Operation. Growth oriented general manager with proven results developing &commercializing “In-China-For-China” packaging solutions. Cross cultural bridge builder adept at leveraging market insight and “know how” of local team coupled with North American manufacturing BDP\'s to deliver China relevant solutions for local customers. Drove efforts to restructure local team, identifying and hiring key managers, upgrading talent to support key initiatives, and right size the organization to match commercial opportunities.Managed all KPI’s for China organization: commercial, financial, & operational metrics. Lead an organization of 50 through four direct reports: National Sales Manager, Production Manager, Quality Systems Manager, Maintenance Manager and two “dotted-line” (Matrix) Reports (2): Finance Manager, HR Manager• Ran new product development and commercial launch team, coordinating technology, procurement, manufacturing, and sales to develop and commercialize packing solution for Tenwow. Developed local material suppliers, identified and installed new manufacturing capability, meeting customer requirements and demand schedule, while minimizing capital investment risk. Successfully met customer launch timing for Chinese New Year distribution in Carrefour and Metro stores achieving $360,000 in new product sales.• Led team to develop 3 new customers in 2 new segments in 12 months, representing $250M (5%) new sales growth.• Delivered $255,000 in year over year productivity savings vs. plan of $100,000. • Drove plant safety process improvement achieving 3.5 years without a OSHA recordable incident through emphasis on energy isolation and forklift safety processes.Sonoco Asia transitioned to a functional structure in June, 2012 eliminating China GM position. In advance of this transition, I was offered & declined a promotion to Head of Asia Manufacturing based in Malaysia. I declined so that my family could remain in China.","duration":"Jan 2011 Jul 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2012","start_date":"Jan 2011","subtitle":"Sonoco","title":"General Manager - China Consumer Packaging"},{"description":"Insightful and compelling communicator adept at building high level relationships with new accounts, and acquiring customer specific knowledge required to develop relevant solutions. Specializing in new market customer acquisition and product development. Drove Western Region new business development for rigid packaging, across all technology platforms. • Penetrated Nissin Foods and developed relationships within customer organization that controlled purchasing decision. Identified customer pain points with incumbent supplier, and offered alternatives to solve recurring quality issues. Worked with Sonoco manufacturing organization to develop a package that solved customer quality issues at competitive price. Won $500,000 in new business, with new customer, in new segment for Sonoco. • Developed and commercialized new package format for novelty ice cream maker looking to differentiate their product through packaging innovation. Customer and segment new to Sonoco in North America. Met aggressive launch timing by identifying existing Sonoco packaging components that could be combined to meet customer packaging requirements and timeline for Trade Show debut and immediate market launch. Achieved customer retail launch in 187 of 288 Whole Foods stores within four months of initial concept development. • Managed portfolio of rigid paper and plastic packaging accounts across Sonoco technology platforms -blow molding, thermoforming, injection molding, composite cans, and functional closures in excess of $20MM annual sales, achieved favorable variance to budget of $2.4MM, or 9.0%, and exceeded PY by $3.6MM, or 14.1%.","duration":"Jun 2007 Jan 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2011","start_date":"Jun 2007","subtitle":"Sonoco","title":"Sales Account Manager"},{"description":"Strategic, visionary leader, demonstrating strong execution skills and proven track record of achieving customer satisfaction, and operational results. Directed 24 hour, unionized, manufacturing plant with annual sales in excess of $37MM. Built solid team which achieved objectives for safety, customer satisfaction, working capital reduction, year over year productivity, and fixed cost control. Adept building relational capital across the organization, improving labor relations, and realizing gains in employee satisfaction. Founding leader of the RPP Division \\"Line of the Future\\" Process Innovation Team. Lead an organization of 50, through a team of 4 direct reports: Production Manager, Quality Manager, Administrative/Finance Manager, Maintenance Manager• Achieved Abbott Labs supplier certification requirements in less than 12 months • Reduced customer disruption index by 49%• Delivered year over year productivity savings of$1.1MM• Exceeded three years, and 300,000 hours without an OSHA recordable incident • Reduced Inventory days by 22% • Negotiated 5 year union labor agreement with Teamsters Union achieving all economic objectives, while improving management/labor relations.","duration":"Sep 2002 Jun 2007 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2007","start_date":"Sep 2002","subtitle":"Sonoco","title":"Plant Manager"},{"description":"Dynamic change agent and driver of operational excellence through Six Sigma process/quality improvement projects for converting and metal end plants throughout North America. Directed cross functional process improvement teams in the solution of complex operational problems. Facilitated Kaizen/Lean Manufacturing rapid improvement teams to identify and eliminate waste. Division Six Sigma trainer, and Black Belt mentor. • Directed Kaizen Blitz events reducing labor requirements by 20%, 25%, and line changeover/setup time by 50%. • ASQ Certified Six Sigma Black Belt, ranked in Top 5% of the Company for verbal, written and presentation communication skills by Vice President of Global Operations • Developed and delivered division-wide training on sustaining productivity improvements","duration":"Oct 2000 Sep 2002 2 years","duration_short":"2 years","end_date":"Sep 2002","start_date":"Oct 2000","subtitle":"Sonoco","title":"Six Sigma Black Belt Project Manager"},{"description":"Directed safe, efficient, and profitable production and maintenance department operations, producing in excess of 160MM units annually on 9 manufacturing lines. Fostered innovation as a way of doing business. Established stretch objectives and facilitated cross functional quality and productivity improvement teams to delivered improved customer satisfaction while driving EBIT improvement. Reduce waste and increase throughput. Coordinated all operational scheduling. Lead key plant safety initiatives for energy isolation, ergonomics, behavior based safety process, and environmental regulatory compliance. Designed manufacturing equipment, line layouts, as part of operational productivity and quality improvement initiatives. • Utilized Six Sigma process to deliver 35% process scrap reduction.• Designed and implemented line modification, increasing throughput 10%. • Developed and implemented operational efficiency, and throughput tracking system. • Developed plant energy isolation (EI) process, including behavior based tracking database to target competency and compliance gaps. Conducted target employee training and refresher courses to close gaps. Established plant HECP’s. • Served as Plant Energy Isolation Champion and Ergonomics Champion• Directed EPA, SCAQMD, compliance programs. Responsible for all permits.","duration":"Jul 1997 Oct 2000 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2000","start_date":"Jul 1997","subtitle":"Sonoco","title":"Production Manager"}],"url":"https://www.linkedin.com/company/sonoco"},{"company":"Sonoco","company_id":"sonoco","location":null,"positions":[{"description":"Directed 1st shift production department operations emphasizing safety, product quality, and process efficiency. Drove plant safety effort, iestablishing behavior modifcation emphasis on energy isolation compliance. Conducted weekly plant safety mtg.\'s. and all new employee safety orientations. Reduced OSHA recordables from 2 in \'94, 1 in \'95, to 0 in \'96. Managed plant hourly staffing, and hiring of plant temporary personnel. Coordinated daily production department inter-shift communications","duration":"Jan 1994 Jan 1996 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1996","start_date":"Jan 1994","subtitle":"Sonoco","title":"Shift Supervisor"},{"description":"Directed plant accounting, purchasing, and administrative functions with priority given to cost control and administrative system refinement. Responsible for all plant raw material purchasing and inventory management. • Identified and negotiated $80M in purchasing productivity savings • Prepared plant operating budget. • Performed monthly P & L analysis.• Coordinated month-end closing and raw material inventory reconciliation process.","duration":"Jan 1993 Jan 1994 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1994","start_date":"Jan 1993","subtitle":"Sonoco","title":"Administrative Manager"},{"description":"• Scheduled all plant manufacturing orders for 3 shift operation with emphasis on minimizing changeovers, and overtime while exceeding on time delivery objectives. • Developed weekly, plant master schedule, and directed manufacturing department overtime and staffing decisions.• Developed automated finished product labeling system, reducing labor related to inventory tracking. Trained quality technicians to operate system.","duration":"Jan 1992 Jan 1993 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1993","start_date":"Jan 1992","subtitle":"Sonoco","title":"Production Scheduler"}],"url":"https://www.linkedin.com/company/sonoco"}]', '["Jennifer Conyac “Jeff has a very well rounded knowledge of the manufacturing environment through his experience in various different jobs within the organization as well as continuing his knowledge through higher education. This knowledge became very valuable during the period as plant manager in which he successfully led our plant in reaching a new level in quality and service to become a qualified supplier for a significant customer in a very short amount of time. Jeff was one of my most supportive managers especially in the area of our quality system. He believes in being fair and has a very strong sense of integrity.”","Zachary Neff “Jeff is an intelligent, ethical, logical, and highly motivated colleague of mine at Sonoco Products Company. His ability to manage both short and long-term productivity initiatives is well known to me and my peers. It has been my pleasure working along side Jeff as a Six Sigma Black Belt and in other roles within the Company.”"]']### Assistant: The agent's job is to provide custom solutions for coating, finishing, and lubrication challenges, and today the agent is reaching out to the user because they have identified a potential solution for the user's toughest coating problem.
### Human: Agent: ['Chris Curtis', 'Providing innovative IoT solutions from the Avnet line of products and services', 'IoT Solutions Architect at Avnet Electronics Marketing', 'Avnet Electronics Marketing', '[{"company":"Avnet Electronics Marketing","company_id":"avnet","industry":"IT Services and IT Consulting","location":"Greater Denver Area","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Avnet Electronics Marketing","title":"IoT Solutions Architect"}],"url":"https://www.linkedin.com/company/avnet"}]', '["Werner Mashig “Chris is a very smart individual. I was lucky to work with him in the solid state lighting group. Chris was often pulled in to help solve difficult electrical design problems. He would focus completely at the job at hand and always came up with a complete solution. He has adapted to LED lighting technology and become a subject matter expert very quickly. He is extremely hands on and is very easy to get a long with. Chris is one of the most well rounded engineers I have ever met. His strong personality makes him one of the most likeable people to work with as well.”","Giancarlo Lujan “Chris is a very skilled, talented, and experienced engineer. When ever I came across very challenging issues and consulted him, he would always provide very insightful suggestions in addressing the problem. He has strong engineering fundamentals and one of the best in problem solving. He gives his all to work and is an exceptional team lead.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide innovative IoT solutions, and today the user is reaching out to the agent because they need assistance in implementing IoT technology for a healthcare project.
### Human: Agent: ['Courtney Stacho', 'Highly motivated professional with a proven track record in sales, marketing, and financial analysis as well as international business operations and client support. Ability to quickly develop and grow professional relationships both internally and externally through clear written and oral communication, enthusiastic collaboration and strong leadership skills. Ability to learn and apply new information quickly and efficiently.', 'Senior Product Manager at Anika', 'Anika', '[{"company":"Anika","company_id":"anika-therapeutics","industry":"Medical Devices","location":"Greater Tampa Bay Area","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Anika","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/anika-therapeutics"},{"company":"Parcus Medical","company_id":"parcus-medical","location":"St Petersburg, Florida, United States","positions":[{"description":"","duration":"May 2020 Jan 2021 9 months","duration_short":"9 months","end_date":"Jan 2021","start_date":"May 2020","subtitle":"Parcus Medical","title":"Senior Product Manager - Sports Medicine"}],"url":"https://www.linkedin.com/company/parcus-medical"},{"company":"Corin Group","company_id":"corin-ltd","location":null,"positions":[{"description":"","duration":"Jul 2019 May 2020 11 months","duration_short":"11 months","end_date":"May 2020","start_date":"Jul 2019","subtitle":"Corin Group","title":"Group Product and Technology Manager, Hips"},{"description":"","duration":"Mar 2017 Jul 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2019","start_date":"Mar 2017","subtitle":"Corin Group","title":"Product Manager - Hips"}],"url":"https://www.linkedin.com/company/corin-ltd"},{"company":"CONMED Corporation","company_id":"conmed-corporation","location":null,"positions":[{"description":"","duration":"Nov 2015 Mar 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2017","start_date":"Nov 2015","subtitle":"CONMED Corporation","title":"Assoc Product Manager"},{"description":"\uf082 Provide training on use of products and marketing techniques to successfully distribute products in region\uf082 Support distributors with new product launches by training local sales representatives and presenting products to key leaders throughout Latin America\uf082 Provide appropriate marketing support material and extensive product information to distributors\uf082 Assist local distributors in preparation of offers and negotiations in public tenders or other large sales opportunities\uf082 Report on activities undertaken in the market and competitive intelligence","duration":"May 2013 Nov 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2015","start_date":"May 2013","subtitle":"CONMED Corporation","title":"Territory Sales & Marketing Representative – Latin America"}],"url":"https://www.linkedin.com/company/conmed-corporation"},{"company":"Chain Store Guide","company_id":"chain-store-guide","location":"","positions":[{"description":"\uf082 Develop and implement marketing strategies to increase revenues and generate new business\uf082 Develop targeted lists for email campaigns\uf082 Revamp current homepage to increase SEO\uf082 Strategize with online specialist on online and social media marketing\uf082 Coordinate trade show set up and arrange travel for VP of Sales and Marketing\uf082 Write and optimize press releases and acted as media contact\uf082 Report and analyze marketing campaign effectiveness","duration":"Nov 2012 May 2013 7 months","duration_short":"7 months","end_date":"May 2013","start_date":"Nov 2012","subtitle":"Chain Store Guide","title":"Market Research Analyst"}],"url":"https://www.linkedin.com/company/chain-store-guide"},{"company":"Vitera Healthcare Solutions","company_id":"vitera-healthcare-solutions","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"\uf082 Design and continuously improve consistent reporting and tracking tools to enable effective performance measures of performance against all corporate, department, team and individual goals\uf082 Identify and obtain necessary data required to complete analysis in support of key strategic initiatives. \uf082 Research and report on the causes for fluctuations outside of anticipated parameters\uf082 Track trends that are directly related to strategic direction\uf082 Analyze, interpret and synthesize data to identify problems, opportunities, issues and trends, assisting in identifying root cause issues and providing information to facilitate decision making\uf082 Manage project-related activities to ensure that project and external department goals are met\uf082 Participate in cross-functional projects to support business improvement initiatives\uf082 Perform ad-hoc analysis to assist business analysis of individuals across the organization","duration":"May 2012 Nov 2012 7 months","duration_short":"7 months","end_date":"Nov 2012","start_date":"May 2012","subtitle":"Vitera Healthcare Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/vitera-healthcare-solutions"},{"company":"Citi","company_id":"citi","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"\uf082 Implement Concur Expense in Latin America\uf082 Orchestrated and drove the successful and timely completion of projects to achieve business goals, including the identification and resolution of risks and issues, which impact project/program delivery in the Latin America and Europe regions\uf082 Maintain and configure Concur Travel & Expense application\uf082 Resolve production and project issues related to the application, including troubleshooting, system changes and/or working with the development or the service provider to obtain resolutions\uf082 Created and maintained documentation and procedures related to the application\uf082 Acted as a liaison between the Latin America management teams and Tampa office to ensure that country specific requirements were met\uf082 Planned and prepared end-user and stakeholder communications\uf082 Perform process self assessments and risk assessments \uf082 Collected, reported and interpreted metrics","duration":"Dec 2011 May 2012 6 months","duration_short":"6 months","end_date":"May 2012","start_date":"Dec 2011","subtitle":"Citi","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/citi"},{"company":"STERIS Corporation","company_id":"steris-corporation","location":null,"positions":[{"description":"\uf082 Reviewed and analyzed monthly, quarterly, and annual revenue results and profit margins for North America Infection Prevention Technologies business unit and STERIS Latin America\uf082 Reviewed all direct sales and marketing costs, overhead allocations, and general and administrative expenses to assure timeliness and accuracy of reporting\uf082 Created and maintained monthly financial and operational reports. Created business unit/regional scorecards and related executive presentation/monthly reports\uf082 Assisted with and oversaw the consolidation of financial forecasts, budgeting and monthly closing activities\uf082 Measured actual performance results against forecast and identify issues that require further action\uf082 Developed, interpreted, and implemented financial and accounting concepts or techniques for financial planning and analysis\uf082 Assisted in the financial analysis of Research and Development projects\uf082 Prepared and entered financial journal entries into the general ledger system in accordance with corporate policy\uf082 Assisted with the preparation of the annual strategic plan for STERIS Latin America\uf082 Developed analysis to evaluate effectiveness of marketing programs and promotions\uf082 Managed projects related to the business initiatives for STERIS Latin America and the North America Infection Prevention Technologies business unit","duration":"Jan 2011 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"Jan 2011","subtitle":"STERIS Corporation","title":"Business Analyst"},{"description":"\uf082 Process Customer/Dealer orders for Latin America and Asia Pacific\uf082 Manage Latin America order backlog to ensure accurate and timely delivery of orders to Dealers/Customers\uf082 Assist in unit/financial forecasting for Latin America and Asia Pacific\uf082 Assist Asia Pacific and Latin America management with end of fiscal month/quarter/year order management and revenue analysis\uf082 Implement/Manage policies and procedures and work instructions for Latin America and Asia Pacific Customer Operations to ensure standardization of practices and audit compliance\uf082 Assist in management of Latin America and Asia Pacific Customer Operations Sharepoint Site to provide a central location for all information relevant to the LA/APAC Customer Operations team\uf082 Create, run, and analyze revenue and margin reports for Latin America and Asia Pacific operations\uf082 Assist Senior Manager, International Operations with various projects to improve business processes for Asia Pacific and Latin Americao Assisted Asia Pacific management with implementation of ERP system for STERIS Shanghai Trading Company\uf0a7 Developed and mapped process flows for financial and operational processes, including A/R, A/P, inventory management, and service invoicing processeso Manage the creation and implementation of new forecasting processes to improve unit and financial forecast accuracy for Latin America and Asia Pacifico Prepared and analyzed revenue and commission reports for the Senior Manager, Internal Audit for the FCPA audit of STERIS Brasilo Prepared and Implemented an International Regulatory Status Tracking System (IRST) for highly regulated medical devices","duration":"Jul 2008 Jan 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2011","start_date":"Jul 2008","subtitle":"STERIS Corporation","title":"International Dealer Sales Coordinator"}],"url":"https://www.linkedin.com/company/steris-corporation"}]', '["“During the time Courtney worked for me she proved herself to be hardworking, intelligent, ambitious and a leader. She was an asset to the company and I am proud to say I hired her. She would be a tremendous addition to any organization.”","“Courtney is capable of managing ANY task and finding a solution to any problems while trying to solve it. She is a \\"go-getter\\" and an extremely smart individual. Her Spanish is great too for being a non-native speaker; this only serves to prove how smart she is and how she can accomplish anything she sets her mind into. I am proud to have had Courtney as part of my group and account her among my most dear friends.”"]'] User: ['William Martin', 'Lead a team of expert business process improvement consultants targeted to business-to-business clients with an emphasis on integrating new technologies that reduce costs and improve efficiencies.Subject matter expert in workflow and digital document solutions.', 'Vice President Strategic Solutions and Operations at Gimbel & Associates', 'Gimbel & Associates', '[{"company":"Gimbel & Associates","company_id":"gimbel-&-associates","industry":"Management Consulting","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Gimbel & Associates","title":"Vice President Strategic Solutions and Operations"},{"description":"","duration":"Sep 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Sep 2018","subtitle":"Gimbel & Associates","title":"Director of Solutions for Strategic Implementation"},{"description":"","duration":"Jan 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Gimbel & Associates","title":"Sr. Consultant"}],"url":"https://www.linkedin.com/company/gimbel-&-associates"},{"company":"BIP Printing Solutions","company_id":null,"location":"Beachwood, OH","positions":[{"description":"","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"BIP Printing Solutions","title":"Managing Consultant"}],"url":""},{"company":"Xerox","company_id":"xerox","location":"","positions":[{"description":"","duration":"Aug 2011 Jan 2015 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2015","start_date":"Aug 2011","subtitle":"Xerox","title":"Production Color Program Manager (iGen Tiger)"}],"url":"https://www.linkedin.com/company/xerox"},{"company":"Prestige BMW","company_id":"bmw-of-ramsey","location":"","positions":[{"description":"","duration":"Mar 2010 Aug 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2011","start_date":"Mar 2010","subtitle":"Prestige BMW","title":"Manager - Business Development Center"}],"url":"https://www.linkedin.com/company/bmw-of-ramsey"},{"company":"Gimbel & Assoc.","company_id":"gimbel-&-associates","location":"","positions":[{"description":"","duration":"Jan 2007 Feb 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2009","start_date":"Jan 2007","subtitle":"Gimbel & Assoc.","title":"Sr. Consultant"}],"url":"https://www.linkedin.com/company/gimbel-&-associates"},{"company":"Astoria Graphics","company_id":"astoria-graphics","location":"","positions":[{"description":"","duration":"Feb 2005 Jul 2007 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2007","start_date":"Feb 2005","subtitle":"Astoria Graphics","title":"Sr VP Sales & Marketing"}],"url":"https://www.linkedin.com/company/astoria-graphics"},{"company":"Global Document Solutions","company_id":null,"location":null,"positions":[{"description":"","duration":"Jun 2003 Jan 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2005","start_date":"Jun 2003","subtitle":"Global Document Solutions","title":"Sales Manager - Digital Strike Team"},{"description":"","duration":"Jan 2002 Jun 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2003","start_date":"Jan 2002","subtitle":"Global Document Solutions","title":"Sr. Account Executive"}],"url":""},{"company":"Xerographic Reproduction Ctr/Global Document Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1998 Jan 2002 4 years","duration_short":"4 years","end_date":"Jan 2002","start_date":"Feb 1998","subtitle":"Xerographic Reproduction Ctr/Global Document Solutions","title":"Sr Account Executive"}],"url":""}]', '["Tim Jennings “When I arrived at Prestige BMW for two days of training on Social Media, William said to me, “I want to become a subject matter expert. I can tell you that after two days of training he exhausted all of my knowledge on the subject. One week after my departure he shared with me valuable information that he came across in his continuing studies of Social Media. I have used this information in my training. That proves to me William goes above and beyond the “The Job” he truly want to become the best at what he is doing. The internet has changed the automobile business. eCommerce has become part of the automotive fabric and William wants to stay on the cutting edge through self training and betterment.”","Dean Holmes “William is first and foremost a great guy. He gets Marketing and can sell ideas into management teams. Having worked with William, I understand his ideation and creativity to get the most out of the situation. Thanks William.”"]']### Assistant: The agent's job is to identify and implement workflow and digital document solutions to improve efficiencies and reduce costs for business-to-business clients, and today the user is reaching out to the agent because they need assistance in integrating new technologies to optimize their business operations.
### Human: Agent: ['Kenia Serrette', 'Creative leadership, with a focus on teamwork, research and solving problems with thoughtful, clean and purposeful design. I have recently joined the Tigerspike team in New York as a UI Designer and am currently supporting user research, remote workshop facilitation as well as visual design for our clients.In my previous role, I was a Digital Creative Director at Segal Savad. I’ve had the pleasure of partnering with clients from various industries to set project goals and requirements, lead and conduct discovery and research phases with key stakeholders and users, create UX deliverables including wireframes, sitemaps, visual design for web and mobile apps, detailed design documentation and presentations. I have also collaborated with our team and clients on event design, brand strategy and good ol’ fashion print work — all while managing the client expectations and feedback from project inception to completion.Before joining Segal Savad in 2013, I worked at LF USA, (now Global Brands Group) as a designer on their marketing team where we focused on print, brand and social media for the fashion and home industries. Way back when, I graduated magna cum laude from the School of Visual Arts with a BFA in Graphic Design and I continue to study and learn as the design world continues to grow and evolve. I recently completed the awesome UX Design Immersive program at General Assembly, gaining more knowledge on user research and how to incorporate user feedback throughout the design process.https://www.keniadelrosario.com/nestair', 'Senior UI Designer at Concentrix Tigerspike', 'Concentrix Tigerspike', '[{"company":"Concentrix Tigerspike","company_id":"concentrixtigerspike","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Concentrix Tigerspike","title":"Senior UI Designer"},{"description":"","duration":"Mar 2020 Mar 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2021","start_date":"Mar 2020","subtitle":"Concentrix Tigerspike","title":"UI Designer"}],"url":"https://www.linkedin.com/company/concentrixtigerspike"},{"company":"Segal Savad","company_id":"segal-savad","location":null,"positions":[{"description":"Overseeing digital projects from apps to responsive websites. Managing design and development phases and ensuring the workflow is efficient. Researching the latest technology and keeping up with digital trends and coding techniques. Designing and implementing work across multiple platforms from wireframes to final design files. Working with development teams to ensure design is executed properly.","duration":"Oct 2014 Mar 2020 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2020","start_date":"Oct 2014","subtitle":"Segal Savad","title":"Digital Creative Director"},{"description":"Designing print and digital work for clients across multiple industries, including fashion, non-profits and financial companies. Creating project timelines and managing projects from beginning to end. Presenting to clients and working with clients throughout the design process to implement feedback. Responsible for researching the latest Digital Publishing and web technologies and keeping the Segal Savad team up to date.","duration":"Mar 2013 Oct 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2014","start_date":"Mar 2013","subtitle":"Segal Savad","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/segal-savad"},{"company":"LF USA","company_id":"globalbrandsgroup","location":"New York, New York","positions":[{"description":"Design and develop assets (logos, hangtags, brandbooks, lookbooks, packaging, evites) for fashion brands sold at Macy\'s, JCP, Target as well as top tier retailers such as Saks Fifth Avenue and Bloomingdales. Brainstorm and conceptualize for pitch/proposal decks. Art Direct lookbook shoots as well as product shots. User experience/app concepts.Social media/web design.","duration":"Jun 2010 Mar 2013 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2013","start_date":"Jun 2010","subtitle":"LF USA","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/globalbrandsgroup"}]', '["“We were fortunate to have Kenia work at our agency for over 7 years. She fearlessly pursued learning the latest in digital and led our team and managed our clients with incredible intelligence and a huge heart. It was an honor to have her present an app that she built (for a major fashion company) at Adobe Max. She led our team through large scale websites and initiatives. It was a pleasure working with Kenia all these years and we truly miss her! ”","“Kenia was an absolute pleasure to work with during our time together at Segal Savad! Her ability to create standout designs for clients across multiple industries was truly impressive. Additionally, her attention to detail, dedication to delivering the best work possible and overall positive attitude made her an invaluable member of our team. ”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to reach out to potential clients for email marketing services. Today, the agent is reaching out to the user because they need to discuss a new email marketing campaign for the user's company.
### Human: Agent: ['Christian Rubin de Celis', "Over 8 years of retail experience in Merchandising, Store Operations, and Finance.Passionate about category management, data analysis, all aspects of technology, and working collaboratively with multiple teams with clearly defined goals.Specialties:- Business/Category Management- Sales and inventory forecasts- POS and syndicated data analysis- Vendor income- PO tracking and maintenance- Working with multiple vendor partners and cross-functional teams- Target's POL and IR systems- Payroll and productivity analysis- Process Optimization", 'Senior Planning Analyst - Sales and Payroll - Field Planning & Analysis at Target', 'Jacobs', '[{"company":"Jacobs","company_id":null,"location":"Minneapolis, Minnesota","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Jacobs","title":"Business Analyst"}],"url":""},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"I leverage the outputs of the sales forecasting and payroll planning models to develop monthly payroll plans for individual stores. I provide analysis and reporting that helps stores understand how to impact key financial metrics, internal scoring metrics, and workload driving metrics. And I work on process optimization and other special projects as needed.","duration":"Apr 2012 Mar 2017 5 years","duration_short":"5 years","end_date":"Mar 2017","start_date":"Apr 2012","subtitle":"Target","title":"Financial Analyst"},{"description":"Responsible for keeping our stores\' shelves nice and full. I make sure we don\'t have too much or too little product in our stores. To this goal, I do a lot of assortment planning, forecasting sales, writing purchase orders, monitoring sales, and reacting to the marketplace.","duration":"Sep 2010 Apr 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2012","start_date":"Sep 2010","subtitle":"Target","title":"Merchandise Planning Business Analyst"},{"description":"Responsible for setting up new vendors and items in our systems, and working with vendors and merchants to maintain vendor and item data integrity. Tracked multiple purchase orders on a weekly basis, and took action on PO issues. Acted as liaison between vendors, distribution centers, and stores.","duration":"Mar 2008 Sep 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2010","start_date":"Mar 2008","subtitle":"Target","title":"Senior Merchandise Specialist"}],"url":"https://www.linkedin.com/company/target"},{"company":"Target","company_id":"target","location":"","positions":[{"description":"Focused my efforts in the Sales Floor area of store operations. My job was to ensure guests had the best possible Target shopping experience with every visit, while motivating team members to improve performance. Focused my efforts in the Sales Floor area of store operations. My job was to ensure guests had the best possible Target shopping experience with every visit, while motivating team members to improve performance.","duration":"Sep 2006 Dec 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2007","start_date":"Sep 2006","subtitle":"Target","title":"Team Leader"}],"url":"https://www.linkedin.com/company/target"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"Was in charge of logistics for my Batallion. My soldiers and I made sure that the correct supplies were shipped and received as directed, and also that all logistical equipment for the batallion functioned properly, or that it was quickly repaired when there were issues. Was in charge of logistics for my Batallion. My soldiers and I made sure that the correct supplies were shipped and received as directed, and also that all logistical equipment for the batallion functioned properly, or that it was quickly repaired when there were issues.","duration":"Jan 2002 Jan 2006 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2006","start_date":"Jan 2002","subtitle":"US Army","title":"Logistics Sergeant"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Veronica Quinones “I\'ve worked with Christian for almost two years working on sales and payroll plans for all of 1,800 stores. Christian is our last level of defense before we publish plans to our stores as he ensures that the information that goes out is accurate and timely. Christian has been able to work with our tight timelines and multiple partners to ensure this gets done. I would recommend Christian to those looking for an addition to their team. ”","Emily Nick “Christian excels at colloborating with his team members to complete his key job responsibilities. He leads the frozen merchandise planning team on delivering consistent remodel instock metrics and reduces workload by creating efficencies. Additionally, Christian\'s open and patient nature allows team members to utilize him as a learning partner. I highly recommend Christian because of his dedication to detail and team development.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to coordinate with potential clients in the dental industry. Today, the agent is reaching out to the user because they need to schedule a meeting to discuss potential collaboration opportunities.
### Human: Agent: ['Sachindra Sharma', 'Over 15 years of working experience in the area of administration, project management, bookkeeping and financial reporting, including training.', 'Project Finance Analyst at NV5', 'NV5', '[{"company":"NV5","company_id":"nv5","industry":"Civil Engineering","location":"Sacramento, California Area","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Nov 2019","subtitle":"NV5","title":"Project Finance Analyst"}],"url":"https://www.linkedin.com/company/nv5"},{"company":"Environmental Science Associates","company_id":"environmental-science-associates","location":"Sacramento, California","positions":[{"description":"","duration":"Jul 2019 Nov 2019 5 months","duration_short":"5 months","end_date":"Nov 2019","start_date":"Jul 2019","subtitle":"Environmental Science Associates","title":"Project Accountant"}],"url":"https://www.linkedin.com/company/environmental-science-associates"},{"company":"West Yost Associates","company_id":"west-yost-associates","location":"","positions":[{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"West Yost Associates","title":"Project Accountant"}],"url":"https://www.linkedin.com/company/west-yost-associates"},{"company":"Tricorp Group, Inc.","company_id":"tricorpgroup","location":"Sacramento","positions":[{"description":"• Fully responsible for General Ledger accounting• Set up cost codes• Entered job cost budgets/estimates• Prepare final invoice package containing draft and final invoices for all billable projects• Generate and distribute bi-weekly job cost reports• Maintain a continuous line of communication with project team and Accounting Manger• Timberline set up of Schedule of Values• Process all project related invoices from data entry to payment • Fully responsible for General Ledger accounting• Set up cost codes• Entered job cost budgets/estimates• Prepare final invoice package containing draft and final invoices for all billable projects• Generate and distribute bi-weekly job cost reports• Maintain a continuous line of communication with project team and Accounting Manger• Timberline set up of Schedule of Values• Process all project related invoices from data entry to payment","duration":"Jul 2018 Sep 2018 3 months","duration_short":"3 months","end_date":"Sep 2018","start_date":"Jul 2018","subtitle":"Tricorp Group, Inc.","title":"Accountant- Temporary"}],"url":"https://www.linkedin.com/company/tricorpgroup"},{"company":"Stafford King Wiese Architects","company_id":"coact-designworks","location":"Sacramento, California","positions":[{"description":"Preparation of internal financial statementsBalance Sheet account reconciliationConsultant AccrualsCoordination of accounting department activitiesPreparation of workpapers for year-end review Payroll ProcessingProcessing of Accounts PayableFixed Asset recording, inventory and reconciliationBank ReconciliationRemote Check DepositOversight employee expense reporting and timesheet Preparation of internal financial statementsBalance Sheet account reconciliationConsultant AccrualsCoordination of accounting department activitiesPreparation of workpapers for year-end review Payroll ProcessingProcessing of Accounts PayableFixed Asset recording, inventory and reconciliationBank ReconciliationRemote Check DepositOversight employee expense reporting and timesheet","duration":"Oct 2016 Apr 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2018","start_date":"Oct 2016","subtitle":"Stafford King Wiese Architects","title":"Assistant Accounting Manager"}],"url":"https://www.linkedin.com/company/coact-designworks"},{"company":"Kleinfelder","company_id":"kleinfelder","location":null,"positions":[{"description":"Set-up project and work breakdown structure Provide financial management support to Project Managers in terms of: client invoicing project payables. Verify chargeable time to projects monitor project budgets generate project related reportsEnsure all accounting transactions at project level are recognized according to established accounting standards and company policy.Train/ Assist new project accountants","duration":"Nov 2014 Oct 2016 2 years","duration_short":"2 years","end_date":"Oct 2016","start_date":"Nov 2014","subtitle":"Kleinfelder","title":"Project Accountant II"},{"description":"•Schedule project billing pulls.•Maintain Billing Log•Generate Billing related reports •Filing and archiving of Reports and billing drafts•Project Set-up and Billing•Respond to Project managers and Office inquires•Ensure compliance with accounting Standards and Company policies","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"Kleinfelder","title":"Temporary Project Accountant"}],"url":"https://www.linkedin.com/company/kleinfelder"},{"company":"Commonwealth Local Government Forum Pacific","company_id":null,"location":"","positions":[{"description":"• Project Management and Reporting, Full cycle of design, implementations, monitoring, evaluation and reporting• Budget Preparation (using cost accounting), Cash Flow, and financial Forecasting• Review and maintain project cost within the budget cadre• Internal and External project cost reporting on actual cost and spend to date• Review documentation for payments • Manage Investment• Contract Management, Staff, Consultants, Clients and Members• Maintain Fixed Asset Register and calculate depreciation • Maintain integrity of all accounting records • Develop the chart of account and maintain additions • Accounts Reconciliations, Accounts Receivable, Accounts Payable, General Ledger, Trail Balance, Balance Sheet• Audit Preparation• Trainer- Municipal Financial Management","duration":"Mar 2009 Feb 2013 4 years","duration_short":"4 years","end_date":"Feb 2013","start_date":"Mar 2009","subtitle":"Commonwealth Local Government Forum Pacific","title":"Country Program Coordinator & Finance Manager"}],"url":""},{"company":"Department of Local Government","company_id":"department-of-local-government","location":"","positions":[{"description":"• Analyze annual budget of municipal councils and Forecast • Analysis of monthly financial reports• Analysis of credit worthiness for Government Guarantee on Loans• Meeting minutes taking and circulation• Prepare & conduct capacity building training – Leadership and Financial Management• Written & Oral Communication with general public and Municipal Councils• Provide advice and guidance to municipal clerks (CEO’s)• Research and information gathering towards preparation of Cabinet Papers","duration":"Mar 2004 Feb 2009 5 years","duration_short":"5 years","end_date":"Feb 2009","start_date":"Mar 2004","subtitle":"Department of Local Government","title":"Administrative Officer"}],"url":"https://www.linkedin.com/company/department-of-local-government"},{"company":"Merchant Finance","company_id":null,"location":"","positions":[{"description":"• Analyze customer credit worthiness • Paper work and process application for credit (loan)• Preparation of Bill Of Sale and Hire Purchase Documentation• Accounts Receivable- debt repayment • Analyze customer credit worthiness • Paper work and process application for credit (loan)• Preparation of Bill Of Sale and Hire Purchase Documentation• Accounts Receivable- debt repayment","duration":"Oct 2004 Apr 2005 7 months","duration_short":"7 months","end_date":"Apr 2005","start_date":"Oct 2004","subtitle":"Merchant Finance","title":"Credit Officer"}],"url":""}]', '["john hogan ““Always willing to go the extra-mile” is the phrase that comes to mind when I think about Sachindra. I’ve had the pleasure of working with Sachindra for three years, during which we worked together as colleagues to strengthen local government administrative and finance both in Fiji across the Pacific Region. Above all, I was impressed with Sachindra’s ability to work effectively with peers, senior leaders and a broad-range of service providers. His warm personality and engaging style is a true asset for any position he is to assume and comes with my heartfelt recommendation.”","Setima Piita “Sachin\'s enthusiasm, interpersonal skills and professional demeanor has been very impressive over the years I have worked with him. He is very effective and has the ability to handle high volume workload. He certainly will be an asset in any organisation he works for.”"]'] User: ['Steve M. Wright', 'We have three offices. Two in the Sacramento area and one in Honolulu. Our company represents buyers/sellers of residential and commercial properties, we have property managment services and handle the sale/transfer of business opportunities.Specialties: Residential, commercial, property management, business opportunities', 'President, All Professional Realty Inc., Sacramento/Honolulu', 'All Professional Realty', '[{"company":"All Professional Realty","company_id":"all-professional-realty","industry":"Real Estate","location":"","positions":[{"description":"We have three offices in the Sacramento and Honolulu area. California Lic #01154065. Hawaii Lic #19936","duration":"1994 - Present 27 years","duration_short":"27 years","end_date":"Present","start_date":"1994","subtitle":"All Professional Realty","title":"President"}],"url":"https://www.linkedin.com/company/all-professional-realty"},{"company":"Trace Engineering and Construction","company_id":null,"location":"","positions":[{"description":"Commercial builidng construction and development company. California License #379363 A, B, C-8, C-10","duration":"1981 1992 11 years","duration_short":"11 years","end_date":"1992","start_date":"1981","subtitle":"Trace Engineering and Construction","title":"President"}],"url":""},{"company":"MH Wright Construction, Inc","company_id":null,"location":"","positions":[{"description":"Residential and Commercial construction, real estate development.","duration":"1971 1980 9 years","duration_short":"9 years","end_date":"1980","start_date":"1971","subtitle":"MH Wright Construction, Inc","title":"Vice President"}],"url":""}]', '["“Steve is the President of Century21 All Professional. I couldn\'t ask for a better boss. Being new in the Real Estate Business, he has provided me with all the education and moral support to help me on my way. If you want to feel like you work for a company that looks out for your best interest, then Century21 All professional is the company to work for. They have a creative education system that will help to get you on board in the real estate business in the most expedient fashion. I am proud to be part of Century21 All Professional.”","“Mr. Wright has been a customer, a Partner and associate for several decades. Have always found him to be honest and professional.”"]']### Assistant: The agent's job is to represent a real estate company, and today, the agent is reaching out to the user because they need to discuss potential property management services for the user's commercial properties.
### Human: Agent: ['Naomi Lucente', 'Experienced leader with an undying passion for exceptional customer service, supporting my teams successes and motivating the masses. I thrive in a fast paced, team oriented, diverse environment. I am a self-starter, A hard worker and loyal to the brand. I also have a strong cognitive ability and a willingness to learn.I am COACHABLE and always learning. 32 years as a Goldwell Colorist/Salon Owner, GM, Technical Educator, Campus Director/DOE for two different private post secondary cosmetology schools, has allowed me the opportunity to do what I love for my entire career.I have a proven history of driving results as a General Manager, a Milady Master Educator, DOE and a Campus Director. I love our industry and I am extremely proud to be a part of it.', 'General Manager at Prep in Walnut Creek', 'Prep cuts', '[{"company":"Prep cuts","company_id":null,"location":"Walnut Creek, California, United States","positions":[{"description":"","duration":"May 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"May 2021","subtitle":"Prep cuts","title":"General Manager @ Prep Walnut Creek"}],"url":""},{"company":"Madison Reed","company_id":"madison-reed","location":"Walnut Creek, California","positions":[{"description":"I\'m currently hiring licensed cosmetologists to join my team!","duration":"Sep 2019 May 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2021","start_date":"Sep 2019","subtitle":"Madison Reed","title":"General Manager"}],"url":"https://www.linkedin.com/company/madison-reed"},{"company":"Avalon School of Cosmetology – Alameda","company_id":"avalon-school-of-cosmetology-%E2%80%93-alameda","location":"Alameda, California","positions":[{"description":"Changing lives, one student at a time!","duration":"Dec 2016 Apr 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2019","start_date":"Dec 2016","subtitle":"Avalon School of Cosmetology – Alameda","title":"Campus Director/Director of Education"}],"url":"https://www.linkedin.com/company/avalon-school-of-cosmetology-%E2%80%93-alameda"},{"company":"Phoenix Rising Salon and Spa","company_id":null,"location":"Montclaire Village, Oakland Ca.","positions":[{"description":"Certified Goldwell Colorist with an amazing 27 years in the beauty industry. With my feet placed firmly on the ground behind that styling chair, I guarantee you the greatest customer service you\'ve ever experienced. After all...you\'ve earned it, you deserve it, and it should be expected. Come visit me at the salon Tuesday-Saturday and let me make you look and feel incredible.It will be my absolute pleasure to serve you!","duration":"Feb 2016 Dec 2016 11 months","duration_short":"11 months","end_date":"Dec 2016","start_date":"Feb 2016","subtitle":"Phoenix Rising Salon and Spa","title":"Independent Stylist/Goldwell Colorist"}],"url":""},{"company":"Marinello Schools of Beauty","company_id":"marinello-schools-of-beauty","location":null,"positions":[{"description":"I Train, Support, and Motivate over 100 Instructors at 14 northern california locations, with 5 different programs/curriculums. I Provide encouragement, support and inspiration To every person I meet. I work diligent to create a faculty that shares my undying passion for our students success.","duration":"Aug 2012 Feb 2016 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2016","start_date":"Aug 2012","subtitle":"Marinello Schools of Beauty","title":"Regional Education Manager, Northern California"},{"description":"Building confidence...one student at a time...","duration":"Sep 2009 Aug 2012 3 years","duration_short":"3 years","end_date":"Aug 2012","start_date":"Sep 2009","subtitle":"Marinello Schools of Beauty","title":"Campus Director"}],"url":"https://www.linkedin.com/company/marinello-schools-of-beauty"},{"company":"Salon Lucente","company_id":null,"location":"Fresno, California","positions":[{"description":"","duration":"Jul 1997 Feb 2007 9 years 8 months","duration_short":"9 years 8 months","end_date":"Feb 2007","start_date":"Jul 1997","subtitle":"Salon Lucente","title":"Owner"}],"url":""}]', '["“Naomi is unparalleled as an educator and mentor. When I was one of her students at Avalon School of Cosmetology, each and every day she went above and beyond for all of her students. She treated each one of us like one of her own. If someone needed technical advice or mentoring, she was there. If someone needed a shoulder to cry on, vent, or just chat, she was there. And no matter what, she always gave 110%. Her skills are second to none. She is wholly dedicated to her craft and those under her charge. She wears her heart on her sleeve and puts all of her passion into each and everything she does. I am proud to have learned so so much from her.”","“Few people have had the opportunity to work alongside a leader who is truly a coach and a mentor - I was fortunate enough to have worked with Naomi as a fellow leader at Madison Reed. I was particularly impressed with her devotion to the company\'s values. She whole-heartedly believed that having joy, love, courage, responsibilty and trust in the workplace will drive results. And, let me tell you, SHE DELIVERS RESULTS! I consistently strived to perform at her caliber in my own location. Naomi would be an asset to any team. ”"]'] User: ['Natasha Kanal', 'An accomplished and dynamic Project Management Professional, Natasha has strong experience in project management, engagement management, and consulting. She has achieved great success orchestrating high-profile projects and programs for industry leaders while delivering great experiences to customers, and she is excited about applying her expertise to the educational technology sector.Natasha has guided customer success in senior-level positions throughout multiple industries, including software, recruiting/staffing and transportation/logistics. She is well-versed in utilizing her data analysis skills to study client usage, identify patterns and develop targeted cost-saving strategies. She also has in-depth knowledge of communication strategies that work, leveraging them to increase customer renewal purchases and resolve critical issues with external parties. She is a creative thinker who is an expert in project management and in devising/implementing strategic plans to capture public support on critical issues.You can reach Natasha at nvkanal@gmail.com.', 'Customer Success Manager at Box', 'Box', '[{"company":"Box","company_id":"box","industry":"Internet Publishing","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Box","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/box"},{"company":"Hireology","company_id":"hireology","location":null,"positions":[{"description":"","duration":"Jan 2020 Aug 2020 8 months","duration_short":"8 months","end_date":"Aug 2020","start_date":"Jan 2020","subtitle":"Hireology","title":"Senior Customer Success Manager"},{"description":"","duration":"Sep 2018 Aug 2020 2 years","duration_short":"2 years","end_date":"Aug 2020","start_date":"Sep 2018","subtitle":"Hireology","title":"Customer Success Manager"}],"url":"https://www.linkedin.com/company/hireology"},{"company":"Gorilla Group","company_id":"gorilla","location":"Greater Chicago Area","positions":[{"description":"Worked closely, quickly and effectively between 3rd parties, developers, support team, clients, as well as internal staffMaintained relationships and acted as key point of contact for twenty-four E-commerce clients totaling $1.8M yearly revenueManaged the on boarding of new clients as they are closed and brought onboard by the Account Executive team Worked closely, quickly and effectively between 3rd parties, developers, support team, clients, as well as internal staffMaintained relationships and acted as key point of contact for twenty-four E-commerce clients totaling $1.8M yearly revenueManaged the on boarding of new clients as they are closed and brought onboard by the Account Executive team","duration":"Jul 2015 Jun 2018 3 years","duration_short":"3 years","end_date":"Jun 2018","start_date":"Jul 2015","subtitle":"Gorilla Group","title":"Client Services Manager"}],"url":"https://www.linkedin.com/company/gorilla"},{"company":"Coyote Logistics","company_id":"coyote-logistics","location":"Greater San Diego Area","positions":[{"description":"Coordinate and strengthen relationships with carriers, shippers, and receivers.Devise and execute logistic solutions and analyze market trends to maximize shipment profitability.Maintained and enhanced communication with shippers, vendors, carriers, and buyers to reduce costs and improve services. Coordinate and strengthen relationships with carriers, shippers, and receivers.Devise and execute logistic solutions and analyze market trends to maximize shipment profitability.Maintained and enhanced communication with shippers, vendors, carriers, and buyers to reduce costs and improve services.","duration":"Sep 2013 Jul 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2015","start_date":"Sep 2013","subtitle":"Coyote Logistics","title":"Enterprise Operations Coordinator"}],"url":"https://www.linkedin.com/company/coyote-logistics"},{"company":"Coyote Logistics","company_id":"coyote-logistics","location":"Chicago, IL","positions":[{"description":"Resolve Load Issues, order date changes as well as load status inquiriesAdministered and handled real time operations and transit issuesInside sales specialist, while coordinating customer freight with carriers, shippers, and receivers Resolve Load Issues, order date changes as well as load status inquiriesAdministered and handled real time operations and transit issuesInside sales specialist, while coordinating customer freight with carriers, shippers, and receivers","duration":"Aug 2012 Jul 2013 1 year","duration_short":"1 year","end_date":"Jul 2013","start_date":"Aug 2012","subtitle":"Coyote Logistics","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/coyote-logistics"},{"company":"Purdue University Disability Center","company_id":null,"location":"West Lafayatte, Indiana","positions":[{"description":"• Assisted students with disabilities by attending necessary courses• Interpreted class lectures to students with disabilities • Assisted students with disabilities by attending necessary courses• Interpreted class lectures to students with disabilities","duration":"Aug 2011 May 2012 10 months","duration_short":"10 months","end_date":"May 2012","start_date":"Aug 2011","subtitle":"Purdue University Disability Center","title":"Notetaker"}],"url":""},{"company":"Sears Holdings Corporation","company_id":"sears","location":"Hoffman Estates, IL","positions":[{"description":"• Analyze landing pages and customer flow through Sears\' vertical sites• Developed new marketing strategies to promote Sears’s products• Formulated internal keyword search strategy • Analyze landing pages and customer flow through Sears\' vertical sites• Developed new marketing strategies to promote Sears’s products• Formulated internal keyword search strategy","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Sears Holdings Corporation","title":"E-commerce Merchandising Intern"}],"url":"https://www.linkedin.com/company/sears"}]', '["Nicole Hagemann-Bex (she/her) “Having Natasha on my team as a Senior Customer Success Manager at Hireology was a major factor in my professional development. As an account manager, Natasha provides sincere support to her customers and offers strategic solutions to the most challenging problems. As a colleague, she pushes the team to think outside the box, and knows when to pay attention to the small details while addressing big picture items. She is a passionate teammate, always working to make herself and her team stronger. Her curiosity and eagerness to learn allows for open communication, and she is always ready to tackle new challenges. Natasha is a lead-by-example colleague who pushed me to work harder, and taught me what it takes to continue to grow both professionally and personally. ”","Dana Laird “I\'ve worked alongside Natasha at two different companies, the most recent at Hireology. In a short period of time Natasha grew from a Customer Success Manager to a Senior Customer Success Manager. Her ability to adapt and offer creative product solutions allowed her to consistently excel. I had the pleasure of collaborating with Natasha on multiple projects and always enjoyed working with her. I\'m excited to see what Natasha accomplishes next in her career.”"]']### Assistant: The agent's job is to provide strategic solutions and sincere support to customers as a Senior Customer Success Manager, while the user is reaching out to the agent because they need assistance in capturing public support for their educational technology project.
### Human: Agent: ['Jason B.', 'Ambitious polyglot software developer, versed in Java, JavaScript, SQL, Shell script, Python and Ruby, interested in taking on challenges involved in system and infrastructure-grade architecture.', 'Senior Lead Software Engineer and Senior Domain Architect at University of Colorado Boulder', 'University of Colorado Boulder', '[{"company":"University of Colorado Boulder","company_id":"cuboulder","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jun 2020","subtitle":"University of Colorado Boulder","title":"Senior Lead Software Engineer"},{"description":"","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"University of Colorado Boulder","title":"Senior Domain Architect"},{"description":"","duration":"Apr 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Apr 2017","subtitle":"University of Colorado Boulder","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/cuboulder"}]', '["Mandy Moore “Working with Jason was great. We worked closely together on the Redesign Challenge project and he was very much a mentor to me. He always made himself available when I had questions and was very patient in walking through solutions with me. He was also very open to listening to my ideas and feedback during the development process.”","Jason Greene “Jason is a highly skilled, efficient, creative and intelligent developer -- all in all, an exceptional professional. Prior to my working at ClickBank, no developers at the company had ever worked on UX-driven tasks. Jason had the honor of being the first to handle a different approach to requirements, particularly pixel-perfect specifications; he nailed it beautifully, delivering not only a high quality of work but a very positive, collaborative first experience for me working with the Engineering team. Jason never disappointed in the two-plus years that followed, and I was regularly impressed at the contributions and enhancements he brought to his team and the business as a whole, going well beyond the simple requirements of his position. There\'s no question in my mind that Jason has an extremely bright future ahead of him in this industry.”"]'] User: ['Emma Y. Shen', 'Experienced, entrepreneurial and result-driven professional with extensive technology and marketing background. -Holistic strategic thinker -Outstanding communication skills-Strong analytical capability-Effective team playerSpecialties:- Marketing & Strategy, Brand Management, Leads Generation, Customer Acquisition, Ad Strategy, Budget management;- Digital Marketing Strategy and Campaign Management, Online advertising, SEM, SEO, Display Ads, Mobile Ads, Social Media, Email Marketing, Webinar Marketing; Trade show & Seminar Management- CRM, Website Building and Content management, Product Marketing, New Product launch - Turnaround/Growth Strategy, Business Ecosystem Development, Partnership Management- Team building', 'Experienced Marketing Professional', 'IM2CHINA LLC', '[{"company":"IM2CHINA LLC","company_id":"im2china-llc","industry":"Marketing and Advertising","location":"Greater Seattle Area","positions":[{"description":"Head of marketing operation team. Overlook the digital marketing strategy and end to end campaign services for global clients across different industries, including fin-tech, e-commerce, hospitality, education, public business, etc. IM2CHINA is a US base marketing and consulting firm specialized on supporting Western brands and companies expand their business to China, and also helping Chinese companies entering US market.As a marketing agency, IM2CHINA provides the end to end marketing consulting and campaign management services with SEM, SEO, DSP, WeChat and Weibo Marketing, Mobile Apps Distribution and Content Marketing on Baidu, WeChat and other popular China internet media, targeting Chinese consumers in mainland China and global regions.For the business consulting services helping Chinese companies going globally, we help Chinese companies settle US offices, build brand awareness, manage merge and acquisitions, etc.","duration":"Feb 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Feb 2017","subtitle":"IM2CHINA LLC","title":"VP of Marketing Service Operation"}],"url":"https://www.linkedin.com/company/im2china-llc"},{"company":"GAIN Capital","company_id":"gain-capital","location":"Greater Seattle Area / Greater New York Area","positions":[{"description":"• Oversaw marketing and product strategies for Global Chinese Market, include brand management, leads generation, Ad strategy, customer retention, product marketing and website management, achieved XXX% revenue growth in the past five years. • Led global digital marketing team and agencies optimizing marketing campaigns include SEM(campaigns across Google, Baidu, Yahoo, 360, sogou), SEO, Display Ads, Mobile Ads, Social Media, Email Marketing, PR, regional trade show, seminar and webinar program, etc; achieved XXX% increase in new customer acquisition and reduced CPA by XX% • Implemented social strategy for FOREX.com brand, enhanced customer engagement by optimizing content, launching interaction programs, and promoting across various channels, etc. • Optimized mobile site for UKCN, demo customers increased by XXX% and live accounts sign up increased by XXX% in the first month• Developed and executed on B2B marketing strategy for FOREX.com brand","duration":"Aug 2011 Jan 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2017","start_date":"Aug 2011","subtitle":"GAIN Capital","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/gain-capital"},{"company":"B ST Capital","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2010 Jul 2011 10 months","duration_short":"10 months","end_date":"Jul 2011","start_date":"Oct 2010","subtitle":"B ST Capital","title":"Market Analyst"}],"url":""},{"company":"Connamara Systems, LLC","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"•Developed and implemented an online strategy to acquire new clients. Designed metrics for evaluating social media strategy, email marketing plan and channel partnerships;•Designed a new online interface for clients. Analyzed customer insights from 30+ quantitative and qualitative interviews with executives and IT professionals. •Developed and implemented an online strategy to acquire new clients. Designed metrics for evaluating social media strategy, email marketing plan and channel partnerships;•Designed a new online interface for clients. Analyzed customer insights from 30+ quantitative and qualitative interviews with executives and IT professionals.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"Connamara Systems, LLC","title":"Product Marketing Intern"}],"url":""},{"company":"Croton Consulting","company_id":null,"location":"","positions":[{"description":"•Collaborated with senior management and developed growth strategy for a national network •Led a 10-person cross-functional team in the analysis, creation and implementation of an innovative interactive digital solution covering 700M audience nationwide• Led and executed organizational restructuring by changing the functional-oriented infrastructure to channel-oriented •Collaborated with senior management and developed growth strategy for a national network •Led a 10-person cross-functional team in the analysis, creation and implementation of an innovative interactive digital solution covering 700M audience nationwide• Led and executed organizational restructuring by changing the functional-oriented infrastructure to channel-oriented","duration":"Apr 2007 Jun 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2008","start_date":"Apr 2007","subtitle":"Croton Consulting","title":"Associate Consultant"}],"url":""},{"company":"News Corporation / Star TV","company_id":"star-india-pvt-ltd","location":"","positions":[{"description":"• Led a team in initiating and producing a multi-city reality dance show (similar to “American Idol”), which drive viewership of 700M people(age 18 to 49) across internet, TV network and mobile platforms•Led online and offline individual marketing & PR campaigns for 12 on-air personalities•Defined audience segmentation for 5 entertainment shows, targeting at 300MM 18-49 year old Chinese audience • Led a team in initiating and producing a multi-city reality dance show (similar to “American Idol”), which drive viewership of 700M people(age 18 to 49) across internet, TV network and mobile platforms•Led online and offline individual marketing & PR campaigns for 12 on-air personalities•Defined audience segmentation for 5 entertainment shows, targeting at 300MM 18-49 year old Chinese audience","duration":"Jul 2002 Apr 2007 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2007","start_date":"Jul 2002","subtitle":"News Corporation / Star TV","title":"TV Producer"}],"url":"https://www.linkedin.com/company/star-india-pvt-ltd"}]', '["Isabelle C. Nüssli “I\'ve had the opportunity to study with Emma and collaborate with her on several group projects at the Kellogg School of Management. Emma is a visionary leader, very assertive and result oriented. Emma’s approach towards work is highly focused, methodical and systematic. Her analytical and decision-making skills are outstanding and she is gifted with subtle execution skills. Emma’s enthusiasm and can-do attitude as well as her ability to think ahead and to simplify complex situations are invaluable characteristics for a high potential. I believe her strong understanding of business and clarity of thinking shows in the way she prioritizes her efforts, and has made her such a strong performer in various situations. She is always searching for new heights in both personal and professional development. In addition, Emma has excellent interpersonal skills. She always manages to get the best out of her team while being an exemplary team player herself. She is passionate and committed and easily finds answers by asking logical questions and giving the team a feeling of solving the problem together. She is a natural leader in every sense. Thus, I strongly recommend Emma for any leadership position. She is someone who you can always rely upon.”","Jim Downs “Emma was able to drop into our company and acquire an understanding of the very arcane business of developing software for derivatives trading. She used this knowledge to craft a detailed marketing plan that we are implementing.”"]']### Assistant: The agent's job is to oversee digital marketing strategies and end-to-end campaign services for global clients, and today, the agent is reaching out to the user because they are interested in collaborating on a new digital marketing campaign targeting Chinese consumers.
### Human: Agent: ['Caylen Coxall, SHRM-CP', 'HR professional with a growing passion focused on benefits and employee health and wellness in the workplace.', 'People Operations Manager at SonderMind', 'SonderMind', '[{"company":"SonderMind","company_id":"sondermind","industry":"Mental Health Care","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Mar 2021","subtitle":"SonderMind","title":"People Operations Manager"},{"description":"","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"SonderMind","title":"People Operations Administrator"},{"description":"","duration":"May 2020 Aug 2020 4 months","duration_short":"4 months","end_date":"Aug 2020","start_date":"May 2020","subtitle":"SonderMind","title":"Benefits and Payroll Administrator"}],"url":"https://www.linkedin.com/company/sondermind"},{"company":"Ibotta, Inc.","company_id":"ibotta-inc-","location":null,"positions":[{"description":"\uf0a7 Responsible for the day-to-day benefits administration including: medical, dental, vision, FSA and HSA accounts, life insurance, short term disability, long term disability, and COBRA \uf0a7 Ensures accuracy of benefits enrollments in Ceridian Dayforce to be processed to vendors\uf0a7 Distributes all benefit enrollment materials and determines eligibility\uf0a7 Manages the new hire benefit orientation\uf0a7 Responds to benefits inquiries from managers and employees on plan provisions, benefit enrollments, status changes and other general inquiries\uf0a7 Processes and administers all leave-of-absence requests and disability paperwork including FMLA, STD, and LTD leaves\uf0a7 Manages 401k account contributions and loans\uf0a7 Manages open enrollment process\uf0a7 Back up to payroll specialist in processing of payroll runs when needed\uf0a7 Designs and implements wellness programs in partnership with Culture Club and Cigna Health Engagement Consultant","duration":"Jan 2020 Apr 2020 4 months","duration_short":"4 months","end_date":"Apr 2020","start_date":"Jan 2020","subtitle":"Ibotta, Inc.","title":"Benefits Specialist"},{"description":"\uf0a7 Facilitates new hire orientation and onboarding procedures\uf0a7 Maintains complete and accurate employee profiles in HRIS system, including position changes, promotions, reporting and organizational structure updates\uf0a7 Processes background check policy and process\uf0a7 Provides support and guidance to employees and supervisors on HR policy implementation and goal setting\uf0a7 Partners with our Payroll Lead on benefits enrollments and required reporting\uf0a7 Responsible for fielding inquiries that come to HR inbox requesting verification of employments, unemployment insurance, worker’s compensation audits, etc.\uf0a7 Runs monthly and ad hoc HR reports","duration":"Dec 2017 Jan 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2020","start_date":"Dec 2017","subtitle":"Ibotta, Inc.","title":"Human Resources Coordinator"}],"url":"https://www.linkedin.com/company/ibotta-inc-"},{"company":"University of Colorado Hospital","company_id":"uchealth","location":"Aurora, CO","positions":[{"description":"\uf0a7 Maintained calendars and daily schedules for 5+ clinical leadership faculty members, including back up support to the Director of Finance and Administration\uf0a7 Recruitment coordinator organizing candidate travel, interview schedules, and campus tours\uf0a7 Facilitated orientation and onboarding for new hires to ensure credentialing, paperwork, and badging we completed before first day of clinical work\uf0a7 Prepared and processed monthly payroll incentive payments for 150+ clinical providers\uf0a7 Managed clinical faculty travel and expenditures per UCD and CU Medicine policies and procedures\uf0a7 Assisted financial manager in reconciling contract support payments, updating monthly financial reports, and other ad hoc reporting\uf0a7 Provided highest level of professionalism to both faculty and executive level positions","duration":"May 2014 Dec 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2017","start_date":"May 2014","subtitle":"University of Colorado Hospital","title":"Business Support Associate III"}],"url":"https://www.linkedin.com/company/uchealth"}]', '["Jessa Moon “I had the pleasure of being welcomed and onboarded into the Ibotta family by Caylen. She was inviting and helpful, giving me insight and access to the company culture and providing support over time as both of our roles grew. ”","Hannah Comstock, CMP “I worked with Caylen while she was a Benefits Specialist at Ibotta. She is resourceful, organized, and a great communicator. She responded to requests extremely quickly and thoroughly. We worked on a number of projects and events outside of her day-to-day role, and she\'s collaborative and fun to work with. I wouldn\'t hesitate to recommend hiring Caylen. ”"]'] User: ['Daniel Pitre', 'IT support service desk and implementation.', 'IT Support Engineer at Wieden + Kennedy', 'Wieden + Kennedy', '[{"company":"Wieden + Kennedy","company_id":"wieden---kennedy","industry":"Marketing and Advertising","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Wieden + Kennedy","title":"Information Technology Support Engineer"}],"url":"https://www.linkedin.com/company/wieden---kennedy"},{"company":"Leaf Logix Technology","company_id":"leaf-logix-technology","location":"","positions":[{"description":"As a software support specialist and Implementer for clients on the LeafLogix platform, I manage many day to day tasks for clients. This includes Training/Project management and troubleshooting support. Understanding our API and how third parties interact with our software is another big part of my work as an implementer. I help translate complex integrations so that clients can understand the functionality so they can be successful.","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"Leaf Logix Technology","title":"Product Support Specialist"}],"url":"https://www.linkedin.com/company/leaf-logix-technology"},{"company":"Green Bits, Inc.","company_id":"greenbits","location":"Portland, Oregon Area","positions":[{"description":"I\'ve Launched 100+ plus store front businesses through salesforce integration and engaged in remote meetings to train businesses on Green Bits point of sale software. Facilitated onsite and remote training through VPN webinars. On the project administration side within Salesforce we had to design our task feed boards around the project. Wether the project was a single or multi location we would have to customize our Salesforce to fit the locations tasks. From the beginning I would set milestones set to track our clients progress. This always started off with a kick off call with the client via Zoom to gauge the length and complexity of the project. Typically our clients would complete their projects in a three week period. My team and I would typically assign eight to nine custom tasks related to project completion.On the customer facing side my tasks included kicking off projects using a powerpoint presentation I designed for my team. We then would schedule our trainings via calendly and Zoom. Each training session would last an hour. Teaching them all aspects of green bits. These trainings would consist of topics surrounding store setup and inventory training. When the customer was ready to launch I would setup a pre launch meeting via zoom to ensure they were prepared. This would involve things like testing hardware with demo accounts created by me. Part of the process was also making sure their products were built correctly and compliantly before they opened their doors. After their store launched we would schedule a 15 day check in. This involved doing a store audit going over best practices for their businesses.","duration":"Oct 2018 Mar 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2020","start_date":"Oct 2018","subtitle":"Green Bits, Inc.","title":"Implementation Specialist"}],"url":"https://www.linkedin.com/company/greenbits"},{"company":"Apple","company_id":"apple","location":null,"positions":[{"description":"Certified by Apple to teach apple software to customers and employees. My daily tasks included teaching workshop curriculums that were designed by apple corporate. Develop curriculums for Apple Camp and Field trip events at the store. Develop seminars to encourage employee learning of apple software. Facilitate one to one training directly with customers. We also offered consultation on software and hardware for creative businesses.","duration":"2013 Oct 2018 5 years","duration_short":"5 years","end_date":"Oct 2018","start_date":"2013","subtitle":"Apple","title":"Creative Personal Trainer"},{"description":"Apple Mobile device technician. Serviced and repaired iPhones. IOS Hardware And software troubleshooting. My daily tasks were maintaining a queue with appointments for the genius bar. Learning the processes of repairing replace iPhones and iPads. Mastering GCRM and macros within mobile genius o expedite my time management in the queue. Developed critical learning on the fly skills that evolved with fast paced changes in the company.","duration":"Apr 2011 May 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2013","start_date":"Apr 2011","subtitle":"Apple","title":"Technical Specialist"},{"description":"Computer and Mobile device sales consultant. Daily tasks included recommending apple hardware and software for various customers from students to professional users. Worked in three different cities learning the nuances of each market. Developed critical customer focus oriented skills that lead to later promotions within apple.","duration":"May 2008 Apr 2011 3 years","duration_short":"3 years","end_date":"Apr 2011","start_date":"May 2008","subtitle":"Apple","title":"Apple Specialist"}],"url":"https://www.linkedin.com/company/apple"}]', '["“Dan has an uncanny ability to come into work and tackle whatever he has in front of him with an infectiously positive attitude. He was an all star on our enablement team. Our customers and his fellow employees would consistently rave about him, and he was responsible for a ton of successful implementations here. Dan would make an excellent hire, and I hope I get to work with him again.”","“I worked with Dan for over a year, and you could tell immediately that he is a curious and driven person. Dan will never hesitate to advocate for customers or help others understand the struggles a customer might have. You can always rely on Dan to be the first to help or answer any questions for others. I often heard from clients that their favorite part of working with our company, was the fact that they got to work with Dan. ”"]']### Assistant: The agent's job is to provide IT support and implementation, and today the agent is reaching out to the user because they need assistance with troubleshooting and training on software integration for their current project.
### Human: Agent: ['Warren Grasheim', 'Experienced Sales Engineer/Manager with a successful background in Motion Control, Automation & Metrology.', 'Regional Sales Manager at Autonics USA', 'Autonics USA', '[{"company":"Autonics USA","company_id":"autonics-usa-inc","industry":"Industrial Automation","location":"Charlotte, North Carolina, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Autonics USA","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/autonics-usa-inc"},{"company":"JPC/Elinco","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"Managed Southern US sales of Nidec Servo stepper motors, DC brushless motors, fans, blowers and slotless motors for OEM manufacturers.","duration":"Sep 2017 Jun 2021 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2021","start_date":"Sep 2017","subtitle":"JPC/Elinco","title":"Regional Sales Manager"}],"url":""},{"company":"GOM, Creaform, API, 3D Systems, hardware & software products","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"Sales Engineer and Manager in Charlotte, NC, with a background in many technologies used in 3D dimensional measurements for quality control and reverse engineering, including laser trackers and scanners, hand held scanners and blue light (structured light, white light) scanners (manual and Fanuc robot controlled) as well as 3D printers (Stratasys). Software included Spatial Analyzer, Geomagic and others. Working for the manufacturer (API) and distributors Capture 3D and Neometrix, I have been particularly successful at new business development, both by finding new accounts and building up existing accounts.","duration":"Jan 2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"Jan 2010","subtitle":"GOM, Creaform, API, 3D Systems, hardware & software products","title":"Sales Engineer & Manager, 3D Metrology products"}],"url":""},{"company":"Kaman/Minarik Automation, Elmo Motion & Homersmith Assoc.","company_id":null,"location":"Charlotte, North Carolina Area","positions":[{"description":"Sales and sales management of products such as DC motors, AC motors, gear motors, servo motors, stepper motors manufactured by Bison, Brother, Globe, Portescap, Yaskawa & Kollmorgen as well as drives, controls (Elmo, Galil, Delta Tau), encoders, gearboxes, sensors, Motoman robots and other motion control and automation products.","duration":"Sep 1994 Jan 2015 20 years 5 months","duration_short":"20 years 5 months","end_date":"Jan 2015","start_date":"Sep 1994","subtitle":"Kaman/Minarik Automation, Elmo Motion & Homersmith Assoc.","title":"Automation & Motion Control Sales"}],"url":""}]', '["“I had the great pleasure of working with Warren and being a part of the team that brought advanced technology solutions to the marketplace. Warren connects with his clients so that he is keenly aware of the challenges they face. He is an advocate for his customers and works with them to create solutions. It is evident to me that Warren fosters an atmosphere of trust and personal integrity among his colleagues and his customers. A definite privilege to work with him.”","“Warren always demonstrated the highest degree of professionalism and integrity in selling our products. Customer\'s wanted to do business with Warren. I can highly recommend Warren in any technical sales capacity.”"]'] User: ['J Scott Darcy Jr', 'UX Designer with Product management experience that leverages my service in the U.S. Navy to bring people and teams together to drive a common goal. I have experience in the Fintech, Technical Documentation, CMS, and Energy industries on top of my military service and Cognitive Science with a specialization in Human-Computer Interaction.', "Looking to make a positive difference in people's lives through UX.", 'Context Labs BV', '[{"company":"Context Labs BV","company_id":"context-labs-bv","industry":"Software Development","location":"Cambridge, Massachusetts, United States","positions":[{"description":"","duration":"Mar 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Context Labs BV","title":"Lead UX Designer"}],"url":"https://www.linkedin.com/company/context-labs-bv"},{"company":"Intralinks","company_id":"intralinks","location":null,"positions":[{"description":"","duration":"Oct 2019 Aug 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2021","start_date":"Oct 2019","subtitle":"Intralinks","title":"Product Manager"},{"description":"","duration":"Mar 2018 Oct 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2019","start_date":"Mar 2018","subtitle":"Intralinks","title":"Sr. UX Designer"}],"url":"https://www.linkedin.com/company/intralinks"},{"company":"SDL plc","company_id":"sdl","location":"Wakefield, Massachusetts","positions":[{"description":"","duration":"Sep 2014 Mar 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2018","start_date":"Sep 2014","subtitle":"SDL plc","title":"UX Designer"}],"url":"https://www.linkedin.com/company/sdl"},{"company":"Acquia","company_id":"acquia","location":"Burlington, MA","positions":[{"description":"","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"Acquia","title":"UX Interaction Designer"}],"url":"https://www.linkedin.com/company/acquia"},{"company":"EnerNOC","company_id":"enernoc","location":"Greater Boston Area","positions":[{"description":"","duration":"Aug 2012 Aug 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2013","start_date":"Aug 2012","subtitle":"EnerNOC","title":"User Experience Design Associate (Contract)"}],"url":"https://www.linkedin.com/company/enernoc"},{"company":"J & A Communications","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2010 Jan 2011 7 months","duration_short":"7 months","end_date":"Jan 2011","start_date":"Jul 2010","subtitle":"J & A Communications","title":"Web Design Intern"}],"url":""},{"company":"San Diego Mesa College","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2007 Mar 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2008","start_date":"Feb 2007","subtitle":"San Diego Mesa College","title":"V.A. and Records Office Clerk"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"","duration":"Aug 2000 Oct 2005 5 years 3 months","duration_short":"5 years 3 months","end_date":"Oct 2005","start_date":"Aug 2000","subtitle":"US Navy","title":"Information Systems Technician 2nd Class Petty Officer"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["Eric Narciso “People first, is how I would describe Scott’s priorities. He is exceptionally talented at guiding Scrum teams along the journey to a higher level strategic vision and always has time to inquire about what’s going on outside of work. Our Scrum team members always looked forward to events with Scott because of his kind yet direct approach to developing great products.”","Franck NOUAMA “I really appreciate to work with Scott at EnerNOC. He demonstrated a great sense of creativity and accurate vision. I also liked the fact that he’s continuously updating his knowledge regarding on the technologies improvements and the standards on the UX field. Beside it, he’s a great human being who is open minded – interested to learn about the other countries cultures. I recommend him for any UX position and I’m looking forward to work with him again.”"]']### Assistant: The agent's job is to connect with potential clients and create solutions for their challenges in the sales engineering field, and today the user is reaching out to the agent because they need assistance in improving the user experience of their product in the Fintech industry.
### Human: Agent: ['Michael Coleman, AIC AIS SM', 'Claims professional with over 30 years of claim handling and claim management experience. Experience on the Carrier, TPA, and Brokerage sides of the house. Specialties: Commercial Lines, Personal Lines, Med Mal, Property, Products, Surplus and Excess, Litigation Management, Public Entity, Class Action litigation handling, Insurance Policy Coverage Interpretation; Contract Analysis; Litigation Management; Medical Case Management; Claim File Auditing and Reporting; Catastrophic and Large Loss Handling/Supervision/Analysis; Settlement Negotiation; Carrier and TPA Selection; Claims, Risk Management and Loss Control Reports and Presentations; Claim Advocacy.', 'Retail Claims Manager', 'NSM Insurance Group', '[{"company":"NSM Insurance Group","company_id":"nsm-insurance-group","industry":"Insurance","location":"Conshohocken, Pennsylvania, United States","positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"NSM Insurance Group","title":"Retail Claims Manager"}],"url":"https://www.linkedin.com/company/nsm-insurance-group"},{"company":"Glatfelter Insurance Group","company_id":"glatfelter-insurance-group","location":"York, Pennsylvania Area","positions":[{"description":"","duration":"Jun 2018 Jan 2022 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2022","start_date":"Jun 2018","subtitle":"Glatfelter Insurance Group","title":"Liability Supervisor"}],"url":"https://www.linkedin.com/company/glatfelter-insurance-group"},{"company":"XL Catlin","company_id":"xl-catlin","location":"Exton, PA","positions":[{"description":"","duration":"Aug 2015 May 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2018","start_date":"Aug 2015","subtitle":"XL Catlin","title":"Senior Claims Consultant - Global Primary"}],"url":"https://www.linkedin.com/company/xl-catlin"},{"company":"Ohio Mutual Insurance Group","company_id":"ohio-mutual-insurance-group","location":"Bucyrus, OH","positions":[{"description":"","duration":"Apr 2013 Aug 2015 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2015","start_date":"Apr 2013","subtitle":"Ohio Mutual Insurance Group","title":"Casualty Unit Manager"}],"url":"https://www.linkedin.com/company/ohio-mutual-insurance-group"},{"company":"Nationwide Insurance","company_id":"nationwide","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Sep 2010 Feb 2013 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2013","start_date":"Sep 2010","subtitle":"Nationwide Insurance","title":"Commercial Claims Specialist"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Xchanging","company_id":"xchanging","location":"Columbus, Ohio Area","positions":[{"description":"Supervisor of dedicated claim unit handling GL, Premises, Product, Inland Marine/Property/Cargo, and auto claims. Supervisor of dedicated claim unit handling GL, Premises, Product, Inland Marine/Property/Cargo, and auto claims.","duration":"Jul 2006 Jul 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2010","start_date":"Jul 2006","subtitle":"Xchanging","title":"Claim Supervisor"}],"url":"https://www.linkedin.com/company/xchanging"},{"company":"Century Insurance Group","company_id":"centuryinsurancegroup","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"Century Insurance Group","title":"Litigation Specialist"}],"url":"https://www.linkedin.com/company/centuryinsurancegroup"},{"company":"OHIC Insurance Company","company_id":"ohic-insurance-company","location":"Columbus, Ohio Area","positions":[{"description":"Handled Med Mal and Professional liability claims. Handled Med Mal and Professional liability claims.","duration":"Mar 2000 Mar 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2002","start_date":"Mar 2000","subtitle":"OHIC Insurance Company","title":"Med Mal Claim Specialist"}],"url":"https://www.linkedin.com/company/ohic-insurance-company"},{"company":"State Farm Insurance","company_id":"state_farm","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"1993 1998 5 years","duration_short":"5 years","end_date":"1998","start_date":"1993","subtitle":"State Farm Insurance","title":"Senior Claim Specialist"}],"url":"https://www.linkedin.com/company/state_farm"}]', '["Jesse Cooke “I know Michael to be a knowledgeable, hard-working, and detail-oriented claims handler and insurance representative. I\'ve had the pleasure of working for and against Mike in a variety of bodily injury and property damage cases. In every case, he is accessible and responsive, fair but firm, and professional. He is excellent at his job and always on top of his game. ”","Dawn Gottschalk “Mike is a well-rounded detail oriented hardworking individual. His dedication to his staff and the corporation is commendable. Mike\'s willingness to accept new challenges is amazing. A strong technician he can be a vital partner and a knowledgable advocate if you need to accomplish a difficult task.”"]'] User: ['Joshua Franklin', 'Over 14 years of industry experience advising clients on the design and implementation of insurance programs. This includes Group Programs( Health, Dental, Life and Disability), Commercial Programs (Property, Liability and Workers Compensation, Errors & Omissions, Directors & Officers), as well as Individual Plans(Life, DI, Homeowners, Auto). Committed to honest, dedicated, and personal service. Represent customers in a wide array of industries. Specialties: Creative plan designs, funding mechanisms, risk assesment, claims assistance, and carrier negotiations.', 'Vice President at Integrated Insurance Solutions', 'Integrated Insurance Solutions', '[{"company":"Integrated Insurance Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2008","subtitle":"Integrated Insurance Solutions","title":"Vice President"}],"url":""},{"company":"Cleary Schultz Insurance","company_id":"cleary-schultz-insurance","location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Cleary Schultz Insurance","title":"Vice President"}],"url":"https://www.linkedin.com/company/cleary-schultz-insurance"},{"company":"Mazonson LLC","company_id":"mazonson-llc","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Mazonson LLC","title":"Broker"}],"url":"https://www.linkedin.com/company/mazonson-llc"},{"company":"The Printing Connection","company_id":null,"location":"","positions":[{"description":"","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"The Printing Connection","title":"President"}],"url":""}]', '["Mark Collins “Josh is a knowledgeable, customer focused, insurance expert that we have used for six years. I would highly recommend utilizing his services for your insurance needs!”"]']### Assistant: The agent's job is to provide insurance program advice and assistance, and today, the agent is reaching out to the user because they need to discuss and negotiate a commercial insurance program for the user's company.
### Human: Agent: ['Blake Roper, CPA, CMA', 'Experienced Controller with a background in SaaS, Public Accounting, Cybersecurity, Higher Education Marketing/Technology (EdTech), and Renewable Energy. Skilled in Revenue Recognition, Budgeting, FP&A, Cash Flow Forecasting, Treasury Management, Risk Management, and Financial Reporting. BS and MAcc in Accounting from Brigham Young University.', 'Controller at Fountain', 'Fountain', '[{"company":"Fountain","company_id":"fountaininc","industry":"Software Development","location":"Salt Lake City Metropolitan Area","positions":[{"description":"","duration":"Apr 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Fountain","title":"Controller"}],"url":"https://www.linkedin.com/company/fountaininc"},{"company":"Bugcrowd","company_id":"bugcrowd","location":"Salt Lake City Metropolitan Area","positions":[{"description":"Bugcrowd is a venture-backed, crowdsourced cybersecurity provider. The company\'s award-winning SaaS platform combines actionable, contextual intelligence with the skill and experience of the world’s most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place. Bugcrowd is a venture-backed, crowdsourced cybersecurity provider. The company\'s award-winning SaaS platform combines actionable, contextual intelligence with the skill and experience of the world’s most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place.","duration":"Oct 2020 Apr 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2022","start_date":"Oct 2020","subtitle":"Bugcrowd","title":"Corporate Controller"}],"url":"https://www.linkedin.com/company/bugcrowd"},{"company":"Helix Education","company_id":"helix-education","location":"Greater Salt Lake City Area","positions":[{"description":"Helix Education is an EdTech marketing services/software provider for the post-secondary education industry. The company provides colleges and universities a comprehensive suite of technologies and services to power data-driven enrollment growth. We leverage technology and data intelligence across the student life cycle to transform an institution\'s operations through three solutions: Outsourced Program Management (OPM), Enrollment Marketing, and Retention Services. Helix Education is an EdTech marketing services/software provider for the post-secondary education industry. The company provides colleges and universities a comprehensive suite of technologies and services to power data-driven enrollment growth. We leverage technology and data intelligence across the student life cycle to transform an institution\'s operations through three solutions: Outsourced Program Management (OPM), Enrollment Marketing, and Retention Services.","duration":"Apr 2014 Oct 2020 6 years 7 months","duration_short":"6 years 7 months","end_date":"Oct 2020","start_date":"Apr 2014","subtitle":"Helix Education","title":"Controller"}],"url":"https://www.linkedin.com/company/helix-education"},{"company":"E Energy Adams, LLC","company_id":"e-energy-adams-llc","location":"Lincoln, Nebraska Area","positions":[{"description":"E Energy Adams owns and operates a 60+ million gallon ethanol production facility. The company uses locally grown grains to produce an environmentally friendly, renewable fuel. I joined the company shortly after it began operations and played a key role in creating many of the financial processes and internal controls. E Energy Adams owns and operates a 60+ million gallon ethanol production facility. The company uses locally grown grains to produce an environmentally friendly, renewable fuel. I joined the company shortly after it began operations and played a key role in creating many of the financial processes and internal controls.","duration":"May 2009 Apr 2014 5 years","duration_short":"5 years","end_date":"Apr 2014","start_date":"May 2009","subtitle":"E Energy Adams, LLC","title":"Finance Manager"}],"url":"https://www.linkedin.com/company/e-energy-adams-llc"},{"company":"Deloitte","company_id":"deloitte","location":"Hartford, Connecticut Area","positions":[{"description":"Deloitte is a Big Four professional services firm. I completed audits of public and private companies. Deloitte is a Big Four professional services firm. I completed audits of public and private companies.","duration":"Sep 2005 May 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2009","start_date":"Sep 2005","subtitle":"Deloitte","title":"Audit Senior"}],"url":"https://www.linkedin.com/company/deloitte"}]', '["Lisa Arce, MBA “Working with Blake for the past nearly 4 years has been a privilege. He truly cares about his employees, has very strong ethics, is always seeking personal growth, and is just a pleasure to work with. He has a fun sense of humor and strong team-orientation. I always knew I could trust him to do the best thing for everyone involved. I will miss working with him and would gladly do so again.”","David Smith, CPA “Blake has an open door policy and encourages honest feedback to improve working efficiencies and morale. He helps each team member feel part of the team while at the same time helping them individually to improve personal experience and career growth. He is passionate in his work and is always looking for ways to develop better processes and support the team.”"]'] User: ['Kayla Sabo', 'Versatile and customer obsessed Marketing Professional with a passion for tech and strong product and content experience.', 'Product Marketing Manager at JobTarget', 'JobTarget', '[{"company":"JobTarget","company_id":"jobtarget","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"JobTarget","title":"Product Marketing Manager"},{"description":"","duration":"May 2021 Jan 2022 9 months","duration_short":"9 months","end_date":"Jan 2022","start_date":"May 2021","subtitle":"JobTarget","title":"Lead Product Marketing Specialist"},{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"JobTarget","title":"Product Marketing Specialist"}],"url":"https://www.linkedin.com/company/jobtarget"},{"company":"Openpay.","company_id":"open-pay","location":"Melbourne, Australia","positions":[{"description":"- Development and implementation of B2C and B2B communication strategies, including campaign management - Content production, deployment and tracking (both digital and print) (including design and print management)- Identify and nurture partnerships with retailers and other stakeholders- Manage and maintain email marketing platform, and associated sends and strategy - Retailer account management, assessing business needs and mutually beneficial campaign strategies, including major accounts such as Bunnings Warehouse and Nike- Management and execution of sponsorship activities, including maintaining relationship with the Australian Grand Prix Corporation - Social media strategy and platform management and advertising (Facebook, Instagram and LinkedIn) - Website management including content deployment and two redesign projects - Manage day to day Marketing activity and workflow for a team of four, reporting to the Head of MarketingKey accomplishments:- End to end development and implementation of OpenMay, an annual, cross vertical campaign, resulting in a $1.5 million increase in sales- Contribution to major project rollouts, from big retailer launches to website redesign, app redesign and email platform rollout- Appointment to the Extended Leadership Team","duration":"Sep 2017 Feb 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Feb 2020","start_date":"Sep 2017","subtitle":"Openpay.","title":"Marketing Executive"}],"url":"https://www.linkedin.com/company/open-pay"},{"company":"MELCA- Divorce with a Difference","company_id":"melbcollaborative","location":"Melbourne, Australia","positions":[{"description":"• Design and implementation of a Marketing Strategy & Plan including print, digital, events, social media and content• General marketing tasks including writing content and social media management • Design and implementation of a Marketing Strategy & Plan including print, digital, events, social media and content• General marketing tasks including writing content and social media management","duration":"Jul 2017 Sep 2017 3 months","duration_short":"3 months","end_date":"Sep 2017","start_date":"Jul 2017","subtitle":"MELCA- Divorce with a Difference","title":"Freelance Marketing Consultant"}],"url":"https://www.linkedin.com/company/melbcollaborative"},{"company":"Digital Next Australia","company_id":"digital-next-australia","location":"Melbourne, Australia","positions":[{"description":"• Writing articles on assigned topics while adhering to specific criteria• Maintaining accurate research• Content is optimized for Google search in order to increase clients’ web presence • Writing articles on assigned topics while adhering to specific criteria• Maintaining accurate research• Content is optimized for Google search in order to increase clients’ web presence","duration":"Jan 2017 Sep 2017 9 months","duration_short":"9 months","end_date":"Sep 2017","start_date":"Jan 2017","subtitle":"Digital Next Australia","title":"Freelance Content Writer"}],"url":"https://www.linkedin.com/company/digital-next-australia"},{"company":"Move On Removals","company_id":"move-on-removals","location":"","positions":[{"description":"• Social media management and advertising• Content writing including blogs, brochures and managing website redesign• System set up & implementation and training document creation for new fleet management and booking system • Social media management and advertising• Content writing including blogs, brochures and managing website redesign• System set up & implementation and training document creation for new fleet management and booking system","duration":"Aug 2016 Mar 2017 8 months","duration_short":"8 months","end_date":"Mar 2017","start_date":"Aug 2016","subtitle":"Move On Removals","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/move-on-removals"},{"company":"IMC - more than learning","company_id":"imc-learning","location":null,"positions":[{"description":"- General marketing tasks on both a local and global scale including writing and editing of materials such as brochures, website pages, emails, case studies, press releases, blog posts, infographics, sharable content, and more.- Provide sales support through assisting with ad campaigns, event planning and sales representation and tender processes.","duration":"Apr 2015 Mar 2016 1 year","duration_short":"1 year","end_date":"Mar 2016","start_date":"Apr 2015","subtitle":"IMC - more than learning","title":"Marketing Consultant"},{"description":"","duration":"Jan 2015 Mar 2015 3 months","duration_short":"3 months","end_date":"Mar 2015","start_date":"Jan 2015","subtitle":"IMC - more than learning","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/imc-learning"},{"company":"Lazar Partners","company_id":"lazar-partners","location":"Greater New York City Area","positions":[{"description":"Intern in Public Relations. Compiled daily media monitoring reports; researched various aspects of the biotech and pharmaceutical industry to assist in project design; wrote press releases; created media contact lists that met the needs of specific projects. Intern in Public Relations. Compiled daily media monitoring reports; researched various aspects of the biotech and pharmaceutical industry to assist in project design; wrote press releases; created media contact lists that met the needs of specific projects.","duration":"Jul 2013 Sep 2013 3 months","duration_short":"3 months","end_date":"Sep 2013","start_date":"Jul 2013","subtitle":"Lazar Partners","title":"Intern"}],"url":"https://www.linkedin.com/company/lazar-partners"}]', '["Eloise Antonie “When I think of Kayla, I think \'incomparable work ethic\'. I reported to Kayla for two years at fintech start-up Openpay, and during our time working together, Kayla was constantly inspiring me with her hard work. As a leader, she showed me how to stay motivated and focussed during times of high demand. She leads by example when it comes to demonstrating her expectations. It is so refreshing to see a manager who works as hard and enthusiastically as her staff. Kayla was constantly upskilling and taking on new responsibilities in her role at Openpay. I started at the same time as her and saw her role evolve to encompass what seemed an impossible mountain of tasks and responsibilities. Yet somehow, she managed to not only stay on top of everything but to excel in each task she undertook - inspiring the rest of her team to do the same. I don\'t know how Openpay would\'ve survived if it wasn\'t for Kayla. Her dedication and attention to detail made the rapid growth of the company possible. She provided support to all aspects of the business; product development, UX support, customer service, B2B sales, assisting the CEO with communications, event management, community management, and overseeing three rebrands in three years. Her resilience and perseverance made her the best manager and collaborator I could\'ve asked for in amongst the stresses of start-up chaos. Not only was she calm and focussed in the face of pressure, but she thrived with each new challenge, encouraging everyone around her to do the same. I can\'t thank her enough for her support and mentorship through my time at Openpay. Also, she is an incredible chef and baked me the BEST birthday cakes I\'ll ever have! So, if not for all of her skills and experiences, you should absolutely employ her for her baking abilities.”","Negar Ghadiri-Zare “Kayla is a rare and impressive marketing professional, an exceedingly valuable asset to any team. Always ensuring to go above and beyond, Kayla pushes her remit and contributes to the entire business operation, surpassing the marketing function where necessary. Uniquely, Kayla has a diversified skill-set; she’s deeply proficient in a broad range of the marketing mix, without compromising on the quality to which she can deliver. She has the ability to plan, develop and execute marketing strategies that meet objectives and drive growth for the business. Placing an emphasis on the value her campaigns are delivering, Kayla ensures to push metrics beyond marketing stats: for example, looking at customer numbers or generating incremental revenue. It goes without saying that I\'d highly recommend Kayla - she\'s awesome.”"]']### Assistant: The agent's job is to provide financial consulting services to clients in various industries. Today, the user is reaching out to the agent because they need assistance in developing a marketing budget and financial plan for their tech company.
### Human: Agent: ['Keith Kruse', 'Experienced Vice President Marketing with a demonstrated history of working in the marketing and advertising industry. Skilled in Advertising, Marketing Strategy, Online Advertising, Mobile Marketing, and Marketing. Strong marketing professional graduated from Southeast.', 'VP Trimlight Dallas', 'Tag-A-Trailer Inc', '[{"company":"Tag-A-Trailer Inc","company_id":"taga-trailer-inc.","location":null,"positions":[{"description":"","duration":"Aug 2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Aug 2013","subtitle":"Tag-A-Trailer Inc","title":"VP Marketing at The Pub in Frisco, The Pub Fountains, The Barrel & Brew, 36 Bar & Grill"},{"description":"","duration":"Jan 2005 - Present 16 years 7 months","duration_short":"16 years 7 months","end_date":"Present","start_date":"Jan 2005","subtitle":"Tag-A-Media Inc.","title":"President"}],"url":"https://www.linkedin.com/company/taga-trailer-inc."},{"company":"Insurance","company_id":null,"location":"","positions":[{"description":"We offered a \\"pay as you go\\" workers compensation program for various types of risk.","duration":"Mar 2007 May 2009 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2009","start_date":"Mar 2007","subtitle":"Insurance","title":"Marketing Rep."}],"url":""}]', '["“Keith is a highly motivated individual who\'s excellent at his work and takes pride in being an honest businessman, a trait that\'s hard to find these days. I highly recommend doing business with Keith if you are in need of successful, efficient and cost effective advertising that\'s a break from the traditional less effective means. He won\'t steer you wrong.”","“Keith is a results-oriented marketing professional who utilizes a unique combination of marketing strategy, innovative thinking and analytical skills to drive results. I have worked with Keith for the last several years and highly recommend him.”"]'] User: ['Jennifer Deets', 'I am an accomplished marketing communications professional who has experience with creating & executing integrated marketing plans, with objectives, strategies and tactics that are aligned to key business initiatives. I am a natural leader of cross-functional teams and agency partners to successfully launch new products and sustain brands.My Clients Say: Her programs are aligned with key business initiatives, reflect the brand approach and key messaging determined by the teams, and are executed efficiently and economically. She is highly collaborative and well-liked by her team. They respect her expertise. She has collaborated across functions/group to develop world-class programs. She is personable, a quick learner, and solid in her participation.', 'Best Buy Creative', 'Best Buy', '[{"company":"Best Buy","company_id":"best-buy","industry":"Retail","location":"","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Best Buy","title":"Account Manager, Best Buy Creative"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"SCHERMER","company_id":"schermer","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"-Lead the strategic marketing communications efforts of the largest account at the agency, 3M\'s Critical and Chronic Care Solutions Division. -Create programs for the skin, wound and securement divisions.-Develop and produce strategic solutions to meet client\'s specific needs using product launches, content strategy, digital media, trade shows, and website.-Collaborate with the Global Marketing Communications Strategist at 3M on a daily basis, managing strategy and agency-client relationships. -Prepare proposals and manage program budgets, forecasting and invoicing-Develop new business opportunities.","duration":"Jan 2017 Apr 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2018","start_date":"Jan 2017","subtitle":"SCHERMER","title":"Account Manager"}],"url":"https://www.linkedin.com/company/schermer"},{"company":"broadhead.","company_id":"broadhead-","location":"","positions":[{"description":"-Led the overall re-branding of sWheat Scoop cat litter, a 15 year-old product. Created a fresh, new, updated brand. Elements included logo, copy voice, packaging, sales materials, and web site.-Developed yearly marketing communications plans for sWheat Scoop cat litter and led a team to execute the plans. Programs include, in-store materials, packaging updates, trade shows, influencer outreach, social media, paid media programs and video content.-Responsible for the nurturing and maintenance of profitable client relationships. Daily contact with clients to ensure needs are being met.-Managed the yearly budget, updated monthly forecasts and attend monthly financial reviews.","duration":"Oct 2014 Nov 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2016","start_date":"Oct 2014","subtitle":"broadhead.","title":"Management Supervisor"}],"url":"https://www.linkedin.com/company/broadhead-"},{"company":"Red Door Communications","company_id":"red-door-communications_2","location":"","positions":[{"description":"As a consultant, I worked with clients on marketing plans and execution. Clients include Optum, AmericInn Hotels, Zippo Outdoor, 3M, North Memorial Hospital and SDW Investment Advisors.","duration":"May 2013 Dec 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2014","start_date":"May 2013","subtitle":"Red Door Communications","title":"Owner"}],"url":"https://www.linkedin.com/company/red-door-communications_2"},{"company":"3M","company_id":"3m","location":"","positions":[{"description":"-Develop annual marketing communications plans for ScotchBlue Painter\'s Tape and Scotch Duct Tape with objectives, strategies and tactics that are aligned to key business initiatives. Work closely with internal partners and external agencies on plans for TV, PR, e-marketing, promotions and merchandising. -Execute the marketing communications plans following brand standards and integrating our key messages and product positioning.-Manage the 16 million dollar budget, modifying as needed to support business conditions. -Build solid working relationships with suppliers and manage them for economy & efficiency. Provide concrete direction to reduce revisions and manage costs.","duration":"Aug 2010 May 2013 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2013","start_date":"Aug 2010","subtitle":"3M","title":"Brand Development Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Dustin Deets LLC","company_id":null,"location":"","positions":[{"description":"Before my current position at 3M, I spent 10 years running my own business as a marketing consultant, working in advertising agencies such as FAME and corporations such as Target. Below is a list of the many clients I have worked with.","duration":"May 2001 Aug 2010 9 years 4 months","duration_short":"9 years 4 months","end_date":"Aug 2010","start_date":"May 2001","subtitle":"Dustin Deets LLC","title":"Marketing Communications Contractor"}],"url":""},{"company":"Quali Tech, Inc.","company_id":null,"location":"","positions":[{"description":"Managing marketing projects for Animal Nutrition, Plant Nutrition and the Food Division.","duration":"May 2010 Jul 2010 3 months","duration_short":"3 months","end_date":"Jul 2010","start_date":"May 2010","subtitle":"Quali Tech, Inc.","title":"Marketing Contractor"}],"url":""},{"company":"Hubert Co., LLC","company_id":"hubertcompany","location":"","positions":[{"description":"Wrote copy for the web site of this foodservice supply company.","duration":"Mar 2008 May 2008 3 months","duration_short":"3 months","end_date":"May 2008","start_date":"Mar 2008","subtitle":"Hubert Co., LLC","title":"Contractor"}],"url":"https://www.linkedin.com/company/hubertcompany"},{"company":"Hudson Financial Solutions","company_id":"hudson-global","location":"","positions":[{"description":"Created a variety of materials for sales meeting-invitations, manuals and awards.","duration":"Nov 2007 May 2008 7 months","duration_short":"7 months","end_date":"May 2008","start_date":"Nov 2007","subtitle":"Hudson Financial Solutions","title":"Contractor"}],"url":"https://www.linkedin.com/company/hudson-global"},{"company":"Target Communications","company_id":null,"location":"","positions":[{"description":"Target Internal Communications-October 2004 to April 2008Client groups within Target include Target Financial Services, Distribution, Property Development, and 6SIGMA@Target. • Created exhibit and event displaying 6SIGMA@Target project stories working with clients, marketing planning, and external agency• Writer for internal publications—both print and intranet• Developed and wrote communication plan for TFS• Researched and developed team to write, design, and print internal newsletter at 60 percent cost savings• Managed development and production of internal print campaigns","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Target Communications","title":"Contractor"}],"url":""},{"company":"Hanley Wood Marketing","company_id":null,"location":"","positions":[{"description":"Served an account service role with FedEx clients, managing direct marketing campaigns.","duration":"Sep 2007 Nov 2007 3 months","duration_short":"3 months","end_date":"Nov 2007","start_date":"Sep 2007","subtitle":"Hanley Wood Marketing","title":"Contractor"}],"url":""},{"company":"FAME","company_id":null,"location":"","positions":[{"description":"Partnered with Target Marketing Planning and Creative Managers to manage in-store signing campaigns for Easter, Global Bazaar, Fitness and Holiday.","duration":"Feb 2007 Aug 2007 7 months","duration_short":"7 months","end_date":"Aug 2007","start_date":"Feb 2007","subtitle":"FAME","title":"Contractor-Account Supervisor"}],"url":""},{"company":"GEM Advertising","company_id":null,"location":"","positions":[{"description":"Managed the overall creative and strategy of the Best Buy wireless catalog and the Collectible America catalog.","duration":"Nov 2006 Feb 2007 4 months","duration_short":"4 months","end_date":"Feb 2007","start_date":"Nov 2006","subtitle":"GEM Advertising","title":"Contractor"}],"url":""},{"company":"Initio Advertising","company_id":"initio-advertising","location":"","positions":[{"description":"Account Service for clients including UCare, APG Cash Drawer, and Ovation Science. • Led creative teams on print campaigns, photo shoots, branding, introducing a new product, and radio recording• Collaborated with media team as part of 2007 planning• Coordinated status reports, monthly billing, and client meetings","duration":"May 2006 Oct 2006 6 months","duration_short":"6 months","end_date":"Oct 2006","start_date":"May 2006","subtitle":"Initio Advertising","title":"Contractor-Account Supervisor"}],"url":"https://www.linkedin.com/company/initio-advertising"},{"company":"St. David\'s Child Development and Family Services","company_id":null,"location":"","positions":[{"description":"Account Service in the Communications and Community Relations Departments• Organized and helped plan the annual St. David’s Gala Event • Wrote articles for monthly newsletter• Wrote brochures for educational programs","duration":"Feb 2006 May 2006 4 months","duration_short":"4 months","end_date":"May 2006","start_date":"Feb 2006","subtitle":"St. David\'s Child Development and Family Services","title":"Contractor"}],"url":""},{"company":"Target.com","company_id":null,"location":"","positions":[{"description":"As Creative Strategy Manager, partnered with Merchandising, Marketing, Planning, and Creative on all aspects of Marshall Field’s catalogs, collateral, and new product development.","duration":"Jun 2002 Oct 2003 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2003","start_date":"Jun 2002","subtitle":"Target.com","title":"Contractor-Creative Strategy Manager"}],"url":""},{"company":"Jacobs Management","company_id":"jacobs-management-corp","location":"","positions":[{"description":"Concepted, wrote copy, and coordinated through production a dimensional mailer for the FLW bass fishing tour.","duration":"Jul 2001 Nov 2001 5 months","duration_short":"5 months","end_date":"Nov 2001","start_date":"Jul 2001","subtitle":"Jacobs Management","title":"Contractor"}],"url":"https://www.linkedin.com/company/jacobs-management-corp"},{"company":"Creative Publishing international","company_id":"creative-publishing-international","location":"","positions":[{"description":"Managed the production of a variety of journals by working with overseas vendors to schedule transportation and followed up on timelines.","duration":"Aug 2001 Oct 2001 3 months","duration_short":"3 months","end_date":"Oct 2001","start_date":"Aug 2001","subtitle":"Creative Publishing international","title":"Contractor"}],"url":"https://www.linkedin.com/company/creative-publishing-international"},{"company":"Group 1 Marketing","company_id":"group-1-solutions","location":"","positions":[{"description":"Served as Account Manager for H&R Block, coordinating mailings and seminars. Concepted ideas for dimensional mailing to promote a leadership conference.","duration":"May 2001 Jul 2001 3 months","duration_short":"3 months","end_date":"Jul 2001","start_date":"May 2001","subtitle":"Group 1 Marketing","title":"Contractor"}],"url":"https://www.linkedin.com/company/group-1-solutions"},{"company":"Martin Williams","company_id":"martin-williams","location":"","positions":[{"description":"U.S. Bank and Lifestyle Furniture, Inc.","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"Martin Williams","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/martin-williams"},{"company":"American Express","company_id":"american-express","location":"","positions":[{"description":"Hershey Foods and The Timken Company","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"American Express","title":"Lead Account Manager"}],"url":"https://www.linkedin.com/company/american-express"},{"company":"FAME","company_id":null,"location":"","positions":[{"description":"Target and Mervyn’s","duration":"May 1995 Oct 1997 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 1997","start_date":"May 1995","subtitle":"FAME","title":"Account Manager"}],"url":""},{"company":"Miller Meester Advertising","company_id":null,"location":"","positions":[{"description":"American Cyanamid, 3M and International Multifoods","duration":"Jan 1994 May 1995 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 1995","start_date":"Jan 1994","subtitle":"Miller Meester Advertising","title":"Traffic Manager"}],"url":""},{"company":"Geoghegan Griffiths Advertising","company_id":null,"location":"","positions":[{"description":"Chiquita and Procter & Gamble","duration":"Sep 1991 Oct 1993 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 1993","start_date":"Sep 1991","subtitle":"Geoghegan Griffiths Advertising","title":"Account Coordinator"}],"url":""},{"company":"Kappa Kappa Gamma","company_id":"kappa-kappa-gamma","location":"","positions":[{"description":"University of Idaho","duration":"Aug 1990 Jun 1991 11 months","duration_short":"11 months","end_date":"Jun 1991","start_date":"Aug 1990","subtitle":"Kappa Kappa Gamma","title":"Chapter Consultant"}],"url":"https://www.linkedin.com/company/kappa-kappa-gamma"}]', '["“Jen was a great asset to 3M. She was smart, efficient and a joy to be around. We performed similar marketing communications work for different brands. She brought new thinking to the table and a drive for communications improvement. I miss her positive energy.”","“Jen made my job fun, in a fast paced environment where there were so many things moving at one time. Jen kept everything clean, clear and concise from budgets to tactics and timelines to organizing photo shoots to strategically thinking about future states of the business. I would love to have her back in my daily work life any time!!! ”"]']### Assistant: The agent's job is to provide marketing solutions, and today they are reaching out to the user to discuss a potential collaboration on a new product launch.
### Human: Agent: ['Heidi Vail', 'Unlike most people who venture into the food business, Heidi\'s passion was not cooking. Her career began as a professional, and mother of two Heidi has always been a self-motivated, determined, strong woman, with a drive for independence. She majored in marketing/merchandising at SCC, and ASU. Recruited from Plaza Three Academy by Diamond\'s (now Dillard\'s), Heidi worked the corporate ladder for seven years in the fashion industry. She left Dillard\'s to pursue a District Management position. After two more years in retail, Heidi felt it was time for a change. The next three years Heidi spent as "Cupid" directing one of the world\'s largest dating services. "Until now, that was the most fulfilling job I\'ve ever had," says Heidi. Since 1992, Heidi has worked to build her catering business into the successful event planning/catering company it is today. In the beginning, she had her hand in everything. From jack hammering the floor to laying the pipes for the sinks, as well as the accounting, planning menus, cooking, loading trucks, building props, serving at events, Heidi did whatever it took. In 2004 when it came time to buy a new building, Heidi put on the general contractor hat and presided over the building of her new 11,000 square foot, state-of-the-art kitchen, show room and rental warehouse. Today, Heidi’s organization consists of a multifaceted, experienced team of professionals ranging from Event Specialists and a talented culinary team lead by her son Executive Chef Adam. Servers, Banquet Managers and Bartenders. Her daughter a mother of three, Tanya is the Companies CFO. Today things haven’t changed much; Heidi still has her hands in everything. However, after assembling a great team, she can focus on the part she loves--planning events. Don’t be surprised if she answers the phone when you call! Specialties: OUR MISSION STATEMENT To build and maintain a business with a solid foundation. Provide quality jobs for honest people. Offer limitless customer service fueled by creative passion. Be a leader in the industry with cutting edge food, presentation and people. Heidi’s Events and Catering offers Full Service Catering and Special event planning for Corporate, Weddings, Social Events, and a full line of Rental Equipment. Heidi’s Events and Catering', "CEO at Heidi's Events and Catering", "Heidi's Events and Catering", '[{"company":"Heidi\'s Events and Catering","company_id":null,"location":"Valleywide","positions":[{"description":"After that first wedding the business grew. I now have a small dedicated team of professionals. We are located in a 12000 square foot building in Tempe where we produce all kinds of events. My primary function outside of running the business in to plan parties. I am fueled with creative passion for making the good times easy! After that first wedding the business grew. I now have a small dedicated team of professionals. We are located in a 12000 square foot building in Tempe where we produce all kinds of events. My primary function outside of running the business in to plan parties. I am fueled with creative passion for making the good times easy!","duration":"1992 - Present 30 years","duration_short":"30 years","end_date":"Present","start_date":"1992","subtitle":"Heidi\'s Events and Catering","title":"CEO"}],"url":""},{"company":"Heidi\'s Home Catering","company_id":null,"location":"","positions":[{"description":"When I start my catering business in 1992 I did everything with very little help. I event jackhammered the floor to lay the pipes in my first kitchen. My primary role was to act as Executive Chef. The menus were nutritionaly balanced with an emphasis on healthy homestyle meals. My father and I started the Home meal service for people that wanted to eat right and didnt have the time. Then there was that first wedding... When I start my catering business in 1992 I did everything with very little help. I event jackhammered the floor to lay the pipes in my first kitchen. My primary role was to act as Executive Chef. The menus were nutritionaly balanced with an emphasis on healthy homestyle meals. My father and I started the Home meal service for people that wanted to eat right and didnt have the time. Then there was that first wedding...","duration":"1992 2000 8 years","duration_short":"8 years","end_date":"2000","start_date":"1992","subtitle":"Heidi\'s Home Catering","title":"Executive Chef"}],"url":""},{"company":"Diamonds/Dillards","company_id":null,"location":"","positions":[{"description":"After graduating from Plaza Three Fashion merchandising academy I went into the world of retail. I worked for Diamonds now Dillards.I started as a department manager and worked my way through their executive training program to the buying offices. After graduating from Plaza Three Fashion merchandising academy I went into the world of retail. I worked for Diamonds now Dillards.I started as a department manager and worked my way through their executive training program to the buying offices.","duration":"1982 1992 10 years","duration_short":"10 years","end_date":"1992","start_date":"1982","subtitle":"Diamonds/Dillards","title":"Retail Executive"}],"url":""}]', '["Joan Jakel “Heidi is one of the most talented caterers in the Valley! Her food is a work of art in its flavor, creation, presentation and display. While she is a culinary master, her creativity captures the moment of the event and ensures the delight of the guests and the hosts. While she is well-known for her talents, she is also tirelessly involved in her community, serving on boards and committees and keeping her finger on the pulse of the important issues that face the Valley. Her contributions far exceed the satisfied clients and guests as she raises the bar to be an excellent community steward.”","Roxy (Roxanne) Jewell-Richardson “When Heidi caters an event, you know you are going to have excellent food and service! Her attention to detail is superb, while her energy and enthusiasm bring fun to the occasion.”"]'] User: ['Heidi Koorenny Billings', 'Heidi Koorenny brings insight and expertise as a trusted coach, consultant and trainer working with all levels of the organization within Fortune 500 companies, successful tech startups, and non-profit organizations. Prior to joining Packman & Associates, she worked in leadership roles in Corporate Communications and Public Relations in Aerospace, Finance and Real Estate where she created, managed, and directed communication strategies, including speech writing and messaging for CEOs. As a coach, Heidi works with leadership teams around the world. She also conducts communication and leadership workshops for senior executive teams and their organizations. Her coaching and training style incorporates her business experience with a high dose of authenticity, empathy, thoughtfulness, and humor. She is passionate and committed in her life’s work of seeing people reach personal and professional success. Heidi holds a M.S. degree in Organizational Communication and Leadership from Northeastern University; a B.A. in Speech Communication; and a professional certification in Executive Coaching with the Center for Executive Coaching. She is an Adjunct Professor at Pepperdine University in the Communication Division and is also a licensed Insights Discovery practitioner and Multipliers Coach. She grew up in Southern California, has traveled the world with her two daughters, and now resides by the beach in Ventura County.', 'Executive Coach. Leadership Development Trainer/Facilitator. Adjunct Professor, Pepperdine University.', 'Packman & Associates', '[{"company":"Packman & Associates","company_id":"packman-&-associates","industry":"Management Consulting","location":"","positions":[{"description":"* Executive coach working with leaders in Fortune 100 and 500, as well as technology companies, finance, consulting firms, and non-profit organizations. Using 360 feedback and active inquiry, collaboratively develop action plan with client to coach them to their full potential in areas of refining leadership presence and style, managing and motivating employees, enterprise mindset, relationship development, communication skills. Licensed Insights Discovery Practitioner and Hogan Certified conducting workshops across the country for companies large and small for all levels of an organization, including C-suite and Board of Directors. Also conduct one-on-one training and coaching for same. Conduct communication courses for emerging leaders at Nike, McKinsey & Company, among others* Daily interaction with leaders of Fortune 500 and 100 companies gathering information on communication and leadership behaviors for coaching clients. * Helping clients recognize the distinct differences between leadership and communications behavior and impressions that those behaviors create.* Building reports for senior leaders of world\'s most prominent firms by distilling feedback into themes and recommendations and distinguishing between strengths and development areas.* Act as firm\'s Interview Team Leader responsible for final editing of all reports generated by the firm\'s team of Interview Consulting Associates, feedback on same for team\'s development, and training for all new processes.","duration":"2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2008","subtitle":"Packman & Associates","title":"Leadership Development Coach, Facilitator, and Trainer"}],"url":"https://www.linkedin.com/company/packman-&-associates"},{"company":"Journey Coaching and Communication Solutions","company_id":null,"location":"Oxnard, California, United States","positions":[{"description":"Conduct communication and leadership development workshops for emerging leaders and senior leadership. As a certified executive coach, I provide one on one executive and results coaching. I help clients identify goals and a vision, develop plans with accountability, and then walk or run the journey alongside them from goal to results. I conduct 360 interviews to gain insight and coach strategically to ensure my client\'s success.Create communication plans for organizations including strategic and crisis plans, and consulting regarding the same. Speaker on leadership development and team communication strategies for business conferences.Create Social Media plans, content and media strategy to optimize exposure for non-profit organizations. Provide freelance communication work, including:* Book editing and publishing assistance * Speech, newsletter, magazine article, press release and employee communications writer * Managing Editor for educational institution newsletter * Provide marketing, advertising, and public, client and vendor relations for new and existing businesses","duration":"Feb 2006 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Feb 2006","subtitle":"Journey Coaching and Communication Solutions","title":"Founder - Executive Coach, Consultant and Communications Specialist"}],"url":""},{"company":"Pepperdine University","company_id":"pepperdine-university","location":"Malibu, California, United States","positions":[{"description":"Teach upper division Business and Professional Communication courses, Advanced Public Speaking, and Public Speaking and Rhetorical Analysis.Guest Lecturer in communication, leadership and training courses. Teach upper division Business and Professional Communication courses, Advanced Public Speaking, and Public Speaking and Rhetorical Analysis.Guest Lecturer in communication, leadership and training courses.","duration":"Feb 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Feb 2021","subtitle":"Pepperdine University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/pepperdine-university"},{"company":"Countrywide Home Loans","company_id":null,"location":"Calabasas, CA","positions":[{"description":"* Wrote magazine articles, speeches, training video scripts and employee communications for several senior executives and provided consultation on presentation methods.* Created and implemented public relations strategies for five divisions, including writing press releases and articles for senior management.* Editor, contributing writer and table of contents developer for four monthly newsletters.* Created and wrote interactive training class and trained all division employees on new website at National Sales Convention.* Developed marketing and advertising ideas and materials, while overseeing and supervising advertising agency from conception to launch.","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Countrywide Home Loans","title":"Manager - Public Relations and Corporate Communications"}],"url":""}]', '["Danelle Spatariu “Heidi is a gem both professionally and personally. She has an uncanny knack for getting to the heart of the matter, making you feel heard and seen while always offering encouragement and sound advice along the way. Her ability to understand what you are communicating, even if you are unsure what the feeling/issue/roadblock is will have you exclaiming \\"Yes! That\'s exactly what I mean!\\" Heidi is a go-getter, a thoughtful coach with sound advice and methods... someone you will not regret having on your team. I highly recommend her as a mentor/coach with an extensive background and experience in a variety of coaching scenarios. ”","Colin Macleod “I\'ve had the huge pleasure of observing Heidi’s work recently. In that time I have seen her coaching professionals and leaders through a variety of pressing challenges. Her coaching is consistently insightful, and she is expert at helping people make both the perceptual and behavioral adjustments required for improved relationship, engagement, leadership, and career success. She is a phenomenal coach in all areas of leadership, and especially when it comes to helping professionals develop a vision for their ideal career and a strategy to make it happen. She is easy and fun to work with, a great listener, and she somehow makes it fun to explore big challenges in leadership and career and move forward. I highly recommend her work. ”"]']### Assistant: The agent's job is to provide leadership development coaching and training, and today, the agent is reaching out to the user because they need assistance with refining their leadership presence and style, managing and motivating employees, and developing an enterprise mindset.
### Human: Agent: ['Brad Wallace, MS, SHRM-SCP', "For almost 20 years, I've been fortunate to develop HR teams and people leaders across diverse and innovative companies. From the Fortune 50, to medium sized companies, and non-profit organizations, the ability to adapt and flex, leverage out-of-the-box creative thinking, and build solid relationships have been strong attributes in my career. My professional creed: 1) Lead with integrity and candor while driving business objectives 2) Remove barriers and excuses and embrace a continuous improvement mindset 3) Ensure the right resources are in the right roles and constantly be developing talent!", 'Human Resource Director', 'JPS Composite Materials', '[{"company":"JPS Composite Materials","company_id":"jps-composite-materials","industry":"Aviation and Aerospace Component Manufacturing","location":"Greenville, South Carolina Area","positions":[{"description":"AS9100 Manufacturer of high strength composite reinforcements and specialty materials for Aerospace, Automotive and Electronics/IT applications. Executive HR Leader reporting to the President/CEO and serving on the Leadership Team. Lead team of 7 with overall accountability for HR strategy and vision, recruiting/staffing, employee relations, risk and payroll. Employee population consists of Corporate HR (Finance/Accounting, Sales, Operations, Lean, Logistics) and 2 Manufacturing Plants in North and South Carolina producing Composite Materials for civilian and military applications.","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"JPS Composite Materials","title":"Human Resources Director"}],"url":"https://www.linkedin.com/company/jps-composite-materials"},{"company":"Honeywell","company_id":"honeywell","location":"Greenville, South Carolina Area","positions":[{"description":"Direct all HR Activities for South Carolina\'s Aerospace Hub, a 200MM annual revenue multi-site campus. Serve as strategic partner to Senior Leadership in hot section engine components, coating center of excellence, repair and overhaul, and support functions (Engineering, Supply Chain, HOS/Quality and Accounting/Finance) on all aspects of HR. Member of Aerospace Employee Retention Project Team and focal for Performance Management for the Aero East Region. Served as the HR Project Lead for the closure of the Greer R&O Operation, which relocated to Phoenix, Arizona.","duration":"Feb 2018 Nov 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2019","start_date":"Feb 2018","subtitle":"Honeywell","title":"Senior Manager, Human Resources"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"JELD-WEN, Inc.","company_id":"jeld-wen","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"Lead a team of 4 with sole HR accountability for 4 large scale manufacturing facilities in the Northeast (Fiber-based molded products, Interior/Exterior Door Systems, Vinyl Windows). Operated in a lean-focused manufacturing environment supporting 1,500 hourly employees and 76 Managers.","duration":"Sep 2016 Feb 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2018","start_date":"Sep 2016","subtitle":"JELD-WEN, Inc.","title":"Regional HR Manager (Northeast)"}],"url":"https://www.linkedin.com/company/jeld-wen"},{"company":"Dollar General","company_id":"dollar-general","location":"Greater Memphis Area; Harrisburg, PA Area","positions":[{"description":"2013-2016, Bethel, PA; Led the start-up of a 1 Million Sq. Ft. Distribution Center with 600 employees supporting rapid store growth in the Northeast. Manage 3 Direct and 2 Indirect reports overseeing all HR activities (Staffing, Retention/Engagement, Training/Development, Performance Management, Compensation, Payroll/Benefits, Risk).2012-2013, Memphis, TN; Led an HR Team in the companies fastest growing division (Tennessee, Arkansas, Louisiana and Delta Mississippi) supporting 600-700 stores. Manage 2 Recruiters and Trainers driving KPI’s in Store Manager Recruiting, Employee Relations/Engagement, Performance Management, and Training/Development. Served on the HR Process Improvement Team.","duration":"Aug 2012 Sep 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2016","start_date":"Aug 2012","subtitle":"Dollar General","title":"Senior Manager, Human Resources"}],"url":"https://www.linkedin.com/company/dollar-general"},{"company":"Taylor Communications","company_id":"taylorcorporation","location":"Charlotte, North Carolina Area","positions":[{"description":"Support 16 locations across the Manufacturing, Client Services and Supply Chain organizations. Partner with Front Line Supervisors, Plant Managers, and Senior Leadership with a focus on recruiting/talent management, employee relations, change management, and workforce planning. Appointed to the CEO\'s cross-functional Process Improvement team.","duration":"Sep 2006 Aug 2012 6 years","duration_short":"6 years","end_date":"Aug 2012","start_date":"Sep 2006","subtitle":"Taylor Communications","title":"Regional HR Manager (Southeast)"}],"url":"https://www.linkedin.com/company/taylorcorporation"},{"company":"Family Dollar","company_id":"family-dollar","location":"Matthews, North Carolina","positions":[{"description":"HR Supervisor supporting a 900k square foot Distribution Center with 500+ employees and Transportation Fleet. Responsibilities included overseeing recruiting, employee relations, benefit administration and day-to-day generalist activities. Served as team member in two 1+M square foot start-up of the Marianna, FL and Rome, NY DIstribution centers.","duration":"Jun 2004 Sep 2006 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2006","start_date":"Jun 2004","subtitle":"Family Dollar","title":"HR Area Manager"}],"url":"https://www.linkedin.com/company/family-dollar"},{"company":"Randstad","company_id":"randstad","location":"Various","positions":[{"description":"2003 - 2004, Charlotte, NC - Branch Account Representative position focused primarily on developing new contacts within our National Accounts Division and selling temporary labor in the financial, manufacturing and distribution industries. Utilized cold calling, open houses, and visitations to gain prospects, to grow a book of business to 40-45 average temporary employees working.2002-2003, Antioch, TN - Onsite at Shop at Home, LLC / E.W. Scripps; Served as HR Coordinator and maintained Oracle and Peoplesoft databases, and assisted with the first Applicant Tracking System purchased by the company. Assisted in the performance appraisal/merit process, maintained files and assisted the HR Managers and VP of HR as needed.2000-2002, Nashville, TN - Onsite at Dell Computer Corporation; Began as a Sales Representative and later promoted into a Technology Recruiter role working in the Randstad office assigned to the Sales and Customer Service department in a highly competitive, multi-vendor environment.","duration":"Aug 2000 Jun 2004 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2004","start_date":"Aug 2000","subtitle":"Randstad","title":"Recruiter / HR Coordinator / Branch Account Representative"}],"url":"https://www.linkedin.com/company/randstad"}]', '["“It is rare to have the opportunity to report to a manager who is also a coach and mentor—but I did when I worked for Brad. I had the pleasure of working with Brad for a year and a half at Dollar General’s Bethel, PA Distribution Center, collaborating on how to best handle our hiring needs and staffing goals. I was always in awe of his ability to command a room and get our Operations team on board with new ideas and HR initiatives. Any employee would be lucky to have Brad as a manager!”","“Brad is a results driven leader with a passion for people. Those two traits made working with him easy and enjoyable.”"]'] User: ['Kelsey Harker Anderson', "I am a human resource professional working in the classic automotive restoration industry. My priority is to be the employee's advocate- supporting and meeting their needs while still keeping the company's best interest in mind. I love changing lives by hiring talented individuals into a company that cares about them and their career goals.", 'Human Resources Generalist', 'Velocity Restorations LLC', '[{"company":"Velocity Restorations LLC","company_id":"velocity-restorations-llc","industry":"Motor Vehicle Manufacturing","location":"Cantonment, Florida, United States","positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Velocity Restorations LLC","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/velocity-restorations-llc"},{"company":"Elite Mechanical Systems LLC","company_id":"elite-mechanical-systems-llc","location":null,"positions":[{"description":"","duration":"Jun 2019 Jun 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2021","start_date":"Jun 2019","subtitle":"Elite Mechanical Systems LLC","title":"Human Resources Manager"},{"description":"","duration":"Jun 2019 Jun 2019 1 month","duration_short":"1 month","end_date":"Jun 2019","start_date":"Jun 2019","subtitle":"Elite Mechanical Systems LLC","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/elite-mechanical-systems-llc"},{"company":"Emerald Coast Pediatrics","company_id":"emerald-coast-pediatrics","location":"Pace, Florida","positions":[{"description":"","duration":"Jan 2018 Jun 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2019","start_date":"Jan 2018","subtitle":"Emerald Coast Pediatrics","title":"Medical Receptionist"}],"url":"https://www.linkedin.com/company/emerald-coast-pediatrics"},{"company":"Levin Papantonio","company_id":"levin-papantonio-thomas-mitchell-rafferty-&-proctor-p-a-","location":"","positions":[{"description":"","duration":"Apr 2017 Dec 2017 9 months","duration_short":"9 months","end_date":"Dec 2017","start_date":"Apr 2017","subtitle":"Levin Papantonio","title":"Litigation Assistant"}],"url":"https://www.linkedin.com/company/levin-papantonio-thomas-mitchell-rafferty-&-proctor-p-a-"},{"company":"Navy Federal Credit Union","company_id":"navy-federal-credit-union","location":"Pensacola, Florida","positions":[{"description":"","duration":"Nov 2016 Apr 2017 6 months","duration_short":"6 months","end_date":"Apr 2017","start_date":"Nov 2016","subtitle":"Navy Federal Credit Union","title":"Member Services"}],"url":"https://www.linkedin.com/company/navy-federal-credit-union"},{"company":"Baptist Health Care","company_id":"baptist-health-care","location":"Pensacola, Florida","positions":[{"description":"","duration":"Sep 2012 Nov 2016 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2016","start_date":"Sep 2012","subtitle":"Baptist Health Care","title":"Office Coordinator"}],"url":"https://www.linkedin.com/company/baptist-health-care"},{"company":"East Hill Animal Hospital","company_id":"east-hill-animal-hospital","location":"Pensacola, Florida","positions":[{"description":"","duration":"Jun 2007 Sep 2012 5 years 4 months","duration_short":"5 years 4 months","end_date":"Sep 2012","start_date":"Jun 2007","subtitle":"East Hill Animal Hospital","title":"Veterinary Technician"}],"url":"https://www.linkedin.com/company/east-hill-animal-hospital"}]', '["Tori Jones “Kelsey is hardworking, ambitious, and talented! She brought me on to the team at Velocity and I couldn\'t be more grateful. She has made our company grow and thrive in her role. She makes our company a better place to work!”","Dr. Kerriyan Harper “Kelsey is such a bright spirit and joy to work with! Very professional and cares deeply about her coworkers and customers. ”"]']### Assistant: The agent's job is to develop HR teams and people leaders across diverse companies, and today the user is reaching out to the agent because they need advice on how to effectively advocate for employees while still considering the company's best interests in the classic automotive restoration industry.
### Human: Agent: ['Juliet Clark', "Are you completely confounded about promoting yourself, your books, products, and services? Frustrated with marketing that doesn't capture the essence of you or your consumer? Tired of the fruits of your life's work being divvied up between the self- publisher and the distributor? I started out in the world of traditional publishing and advertising and thought that I would easily make a bestseller list with my first self- published book. What I encountered was a publishing model that sold promotional packages that did not serve the authors and unsubstantiated back- end markups that left little money in the pockets of authors, while everyone else got made money. I knew there had to be a better way..... Superbrand Publishing's model is a proven solution that teaches authors how to build their own visibility in the marketplace before the book is ever written. Instead of the book being the main event, the book becomes another marketing tool that helps non- fiction authors sell more products and services. We focus on you, your influence, and monetizing your genius. You make a difference in the world and income. Since opening our doors in 2009, we have helped over 600 authors identify and connect with their ideal audiences with our proprietary assessment and lead generation system. This system leads to more conversations and provides a basis for identifying what your ideal client wants and needs from your before the book is written our books, products, and services, all while building and email list that will be used to launch your book to a credible bestseller list. Our specialities include: - Assessment Marketing/ Lead Generation - Social Media - Online Marketing - Book Launches - POD Publishing with True Worldwide Distribution. Take one of our assessments at: http://www.promoteprofitpublishquiz.com Find out more at http://www.SuperbrandPublishing.com Contact us at (661) 313-7120", 'Platform Building with Integrity for Non-Fiction Authors, Coaches, and Speakers.', 'Superbrand Publishing', '[{"company":"Superbrand Publishing","company_id":"winsome-media-group","industry":"Publishing","location":"Sandy, Utah, United States","positions":[{"description":"Publishing books and talking to authors about a better way to keep their profits, those are the cornerstones of our business. Winsome Media Group was built on the premise that you wrote the book and paid to have the book published, there is no reason you should keep paying the publisher! Winsome Media Group provides an array of high- quality services from e- books to hard cover books, to complete Print-On-Demand (POD) packages. Our self- publishing specialists are committed to the highest quality of customer service. We guarantee that we will return all author calls, emails, and answer questions in a manner that teaches you the publishing process.A little about our products….. As an author, you have complete control of your book rights. We discuss pricing with each author as soon as we have a page count from a completed interior format. Winsome Media Group is unique as a publisher because we do not apply a wholesale pricing structure that cuts into your royalties. That means that you can set a retail price that is competitive with the market and earn royalties that make sense. And, speaking of royalties, Winsome Media Group does not take a penny of your royalties. We set your Kindle accounts up in your name and they are attached to your bank account. We don’t see a penny! Book royalties are paid to you and Winsome Media group does not take any of it for ourselves.All publishing packages include the Author Success Academy and Entrepreneur Success Academy programs to help authors transform their dreams into reality through social media marketing and building sales funnels that convert fans to clients while the book is on progress.Our upsell promise….we will not call you and try to upsell you on additional products you do not need. Period….end of story.","duration":"Nov 2009 - Present 12 years 1 month","duration_short":"12 years 1 month","end_date":"Present","start_date":"Nov 2009","subtitle":"Superbrand Publishing","title":"Founder of Winsome Media Group and Author"}],"url":"https://www.linkedin.com/company/winsome-media-group"},{"company":"Realty Executives","company_id":"realty-executives","location":"","positions":[{"description":"","duration":"2001 2009 8 years","duration_short":"8 years","end_date":"2009","start_date":"2001","subtitle":"Realty Executives","title":"Broker Associate"}],"url":"https://www.linkedin.com/company/realty-executives"},{"company":"Mattel Toys","company_id":null,"location":"El Segundo, California","positions":[{"description":"Worked on Barbie and Hot Wheels accounts facilitating budgets in various areas of the company. Worked on Barbie and Hot Wheels accounts facilitating budgets in various areas of the company.","duration":"Aug 1993 Mar 2001 7 years 8 months","duration_short":"7 years 8 months","end_date":"Mar 2001","start_date":"Aug 1993","subtitle":"Mattel Toys","title":"Accounts"}],"url":""},{"company":"Chiat/ Day/ Mojo","company_id":null,"location":"Venice, California","positions":[{"description":"Responsible for marketing on Nissan account with a budget of about a billion dollars.Travelled to the ten regions across the nation to resolve and assist on issues related to production, print, television, radio, and signage advertising. Responsible for marketing on Nissan account with a budget of about a billion dollars.Travelled to the ten regions across the nation to resolve and assist on issues related to production, print, television, radio, and signage advertising.","duration":"Dec 1988 Jun 1993 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 1993","start_date":"Dec 1988","subtitle":"Chiat/ Day/ Mojo","title":"Account Services"}],"url":""},{"company":"Price, Stern, Sloan Publishing","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Worked as a laison in all departments to manage authors, budgets, royalties, and contracts. Worked as a laison in all departments to manage authors, budgets, royalties, and contracts.","duration":"Jul 1984 Dec 1988 4 years 6 months","duration_short":"4 years 6 months","end_date":"Dec 1988","start_date":"Jul 1984","subtitle":"Price, Stern, Sloan Publishing","title":"Account Manager"}],"url":""}]', '["Nan E. Nelson, Psychiatrist, Author “Juliet Clark helped me launch my book and get it to the best seller list on Amazon. She is an amazing multimedia mentor”","Amy Powers “Juliet is a brilliant strategist and executor... not to mention a ton of fun! She expertly guided me through my first experience as an author to both achieve best seller status and set up a strategy for exponentially expanding my influence and affluence. ”","Peggy Witbeck Matheson “Juliet just helped me get my book to best seller on Amazon! Even when I was falling apart she was calm and supportive and knew what to do to make things happen. She\'s very grounded and practical and knows her stuff. I look forward to more successes with her on my team!”","Sallie Wagner “It was a breeze working with Juliet! She\'s so knowledgable and professional -- she made the entire process painless for me. She was respectful of my time, and used our work time together efficiently by being prompt and staying focused on the tasks to be completed. I absolutely LOVE the lead magnet quiz she developed for my life coaching business. I just rolled it out and am getting fabulous feedback already! Thank you so much, Juliet!”","Melanie Herschorn “Juliet is such fun to work with! She\'s highly skilled at creating quizzes that will help attract and lead your ideal client or customer to the right place every time. I am so glad that we were connected. There wasn\'t anyone else I would trust to do this!”","Donna Ashton “Juliet is amazing! She helped me out together an amazing quiz to help coaches decide if they are ready to create an online course. It was a complicated process that Juliet made easy and fun! Highly recommend her to streamline your business with a quiz. ”","Minette Riordan, Ph.D. “I highly recommend Juliet Clark for her brilliant marketing mind and insights into creating powerful quizzes that generate leads. I love the quiz she helped me create at www.CreativeUpQuiz.com. It gets right to the heart of my work and the dreams and goals of my prospective clients. Just by adding the quiz to my signature in my email I have been able to start new conversations with prospective clients. I have used quizzes successfully in the past but none that felt just right like this one. People love to learn about themselves and this quiz is ideal for sharing on social media, a podcast interview or from stage. Juliet made the process easy plus her ability to get to the core of the questions was invaluable. If you have been considering creating a quiz to increase your lead generation, I highly recommend reaching out to Juliet.”","Michelle H. Burke “I\'m excited to see where the assessment will take bossibly as the traction has already started and the quiz was just released! The design of the assessment is fantastic! I love the fact that it allows folks to see where they need improvements and it lets me determine their level of commitment. This type of assessment is rock solid! Juliet is knowledgeable and responsive throughout the process. :-)”","Nicole D. Vick “Juliet has been amazing in getting my book published. At the time we met, my book still didn\'t have a title, I didn\'t know what I wanted my cover to look like, and I had no endorsements lined up. There was one moment in particular where Juliet\'s can do attitude and drive helped make the difference. I could not figure out a title for my book. Nothing was resonating. I dug deep and got the first part out (Push Through) but knew it needed a subtitle. Juliet sat on the phone with me and brainstormed subtitles. After some time going back and forth, she spoke the words (finding the light in every lesson), and I almost fell out of my chair. Juliet is open, available, knowledgeable, and easy to work with. I am happy with my book and highly recommend her services. ”","Laura Little “Juliet is a wealth of knowledge and support for me. She quickly and painlessly guided me in developing a quiz that pre-qualifies my avatar clients and sets the stage for high quality follow up interactions with my prospective clients. She was also immensely helpful in editing my new website to distill complex concepts into messages that resonate. I look forward to working with her to propel my next book to greater success.”","Bonnie Darby “I am an author going through the process of publishing a book. Juliet was recommended to me because I needed a platform. I would have been lost without her assistance, guiding me through this platform building process. Now I am an author and an entrepreneur with an online business for mediumship and past life readings. Thank you Juliet! I highly recommend Juliet, the knowledge and performance put into a project makes dreams come true. ”","Valerie Hope “The challenge: Starting my own business with little knowledge about how to set up basic systems to track and capture essential information about prospects. Enter Juliet Clark. Thanks to a compelling introduction, I became Juliet\'s client in December 2018. With her guidance, in a few weeks, I established simple systems to connect with clients. She encouraged and helped me leverage the content I was producing to get it to the right people at the right times. Her network is vast and she has connected me to other professionals who have shared wonderful resources. She keeps herself so in tune and relevant that the books she reads and the tips she shares are invaluable. For anyone ready to make important business moves and challenge themselves, Juliet will get you moving in the right direction. ”","Olympia Hostler, MBA, ⭐ Cash Cow Collaborative Growth Expert “Juliet\'s genius marketing is the best lead magnet and sales tool I have found! Her Assessment program teaches you how to create a quiz that prequalifies potential clients in a way that I have never seen before. I was pleasantly surprised to receive her invaluable teachings of not just how to create the quiz, but also how and when to use the quiz, and how to interpret the results of the quiz. She has created a complete package that is well worth the investment.”","Debbie Hoffman “It\'s been so wonderful working with Juliet. Her knowledge about the online marketing world is endless. Every time I speak to her she has a new idea to share about how to market my business. She is so giving with her time and wisdom. She helped me set up an assessment tool that I\'m using in various ways in my business. I love that she did it with me to insure that it would get done. She has unlimited energy and a huge heart and I strongly recommend her to any business owner who is looking to generate more clients. ”","Elizabeth Bachman “I hired Juliet Clark to help me launch the new version of my business. As the \\"No BS Book & Marketing Mentor\\" I have found her to be full of useful, concrete advice that gives me exactly what I need. Best of all, she is full of heart and warmth. I feel completely supported, AND pushed to expand. I cannot recommend her highly enough! ”","Catherine Bell “I worked with and implemented Juliet\'s system and have been able to drive traffic to my site with QUALIFIED leads and monetize within the 1st week of using it!! This is HUGE in the world of hiring companies to assist in marketing and driving traffic to our sites. Juliet has been the ONLY company that has been able to have us monetize by using what we paid for. DEFINITELY worth working with her. She gets the job done!!”","Angela Dunz, MBA “I love Juliet\'s enthusiasm! She is a wonderful guide and so practical. Very quick to apply her vast knowledge to specific situations and come up with really great solutions. It was such a pleasure to work with her, and I know we are not done yet! There is so much more to come. I highly recommend working with Juliet if you would like to reach a whole new level and a more expanded audience in a more meaningful way. Thanks Juliet!”","David Yeh, MD “There are many who profess to understand marketing strategies in the digital age but few who are effective. Juliet is one of these effective strategists. Not only has she taught me as a startup some of these strategies, but also spoon-fed me and did much of the technical stuff so I didn\'t have to be overwhelmed by yet more software skills to learn. With Juliet, what would have taken me months to accomplish had I have time, she strategized with me and implemented within a week. Highest recommendation to anyone either starting up their internet marketing, or wanting to expand and supercharge the internet marketing you\'re already doing.”","Tracy Hazzard “Juliet\'s command of the marketplace and the tools, tactics and strategies to be a successful author and speaker authority is extensive. Her practical approach keeps you moving and her strategy lines you up for a powerful growing platform right when you need it. I highly recommend Juliet and her programs to all authors, speakers and thought leaders.”","Brenda Nahs “Juliet has been the most amazing digital marketing coach … and so much more. I started out knowing nothing about the digital marketing world, frankly not even knowing that I needed what she has to offer! A friend connected us and from our very first conversation, Juliet has worked with me from right where I am and helped create the awareness and action steps to help me learn and execute important tools for attracting the right clients. You owe it to yourself to have that conversation to discover how she can get you where you want to be.”","LinkedIn User “Juliet has been instrumental coaching me to build my author platform. She has patiently guided me through the process week to week and I\'m constantly in touch with Juliet through phone or email. She is her bubbly, funny, and I enjoy working with her. It\'s always fun talking with Juliet, as she keeps me on track with my mission!”","Chris Pemberton “Juliet has given me a clear vision and has done so with the clarity of knowing what needs to be done for success as an author. She has also stayed true to her motto of not up-selling as most people in her position would she has been genuinely interested in helping me write and promote my book and I am really grateful.”","Kevin Ramirez “Juliet runs her business with a wonderful efficiency and she is always personable and easy-going in her interactions with her clients. She is a fantastic coordinator and a natural leader who genuinely loves to help people. I always look forward to working with her.”","Louis J. Esbin “Juliet has been recommended to clients and she has recommended clients. Juliet is a knowledgeable realtor, having experience and expertise through several real estate cycles and understands the complexities of today\'s market.”"]'] User: ['Carli LaPlant', 'Ecommerce Marketer specializing in marketing automations/email marketing, campaign and brand management. I am passionate about using my creativity and analytical skills to help grow and build brands! Skilled in Adobe creative suite, Wordpress, Web design, Active Campaign, Shopify, Mail Chimp, Salesforce, Facebook advertising, Excel, Iterable, HTML and CSS, email on acid. Self motivated \| Entrepreneurial minded \| Globetrotter \| Foodie \| Sports fanatic \| Designer', 'Campaign Management \| Lifecycle Marketing \| Digital Marketing \| Ecommerce', 'Jane.com', '[{"company":"Jane.com","company_id":"very-jane","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Jane.com","title":"Email Marketing Specialist"},{"description":"","duration":"Aug 2019 Jun 2020 11 months","duration_short":"11 months","end_date":"Jun 2020","start_date":"Aug 2019","subtitle":"Jane.com","title":"Email Marketing Coordinator"}],"url":"https://www.linkedin.com/company/very-jane"},{"company":"ZYTO","company_id":"zyto","location":"Lindon, Utah, United States","positions":[{"description":"","duration":"Oct 2018 Sep 2019 1 year","duration_short":"1 year","end_date":"Sep 2019","start_date":"Oct 2018","subtitle":"ZYTO","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/zyto"},{"company":"Revere Health","company_id":"revere-health","location":"Provo, Utah Area","positions":[{"description":"-Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees -Increased social media presence by 45% by developing new strategy and content creation -Directed all email and social media campaigns -Designed and created advertisements, infographics, signage, and a media kit with Adobe Creative Suite -Planned logistics and raised $5,000+ in sponsorship money for tailgate event with over 1000+ attendees","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"Revere Health","title":"Marketing and Communications Intern"}],"url":"https://www.linkedin.com/company/revere-health"},{"company":"LinkedIn","company_id":"linkedin","location":"","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"LinkedIn","title":"Campus Editor Contributer"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"My Story Matters","company_id":"my-story-matters","location":"United States","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"My Story Matters","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/my-story-matters"}]', '["Brady Roundy “Carli is extremely thoughtful and creative. She always comes up with fun and new campaign ideas and is always thinking outside the box. She is thoughtful in her day to day approach to email marketing, and how she can influence performance by her individual and team efforts. She understands data and how her actions influence the data to move the needle. She is a valuable team member and has all of the tools that allow her to lead and grow in her current and future roles. Carli is a pleasure to work with, and will be a valuable contributor for any company that is lucky enough to employ her.”","Kyle Watt “Carli has been an amazing leader on our team for the past 2 years. She’s not afraid to think outside the box and has pushed us to be more innovative. She exemplified creativity as she created several successful omni-channel campaigns that had a huge impact on the business. That was balanced with her analytical skills to pull out useful insights from data. She’s well-versed in lifecycle marketing, and also took the initiative to contribute to affiliate and paid media efforts. Carli is a true team player who is a friend to anyone she meets, and I feel extremely privileged to have worked with her.”"]']### Assistant: The agent's job is to provide campaign management and digital marketing services, and today the user is reaching out to the agent because they need help with email marketing automations and campaign management for their ecommerce brand.
### Human: Agent: ['Freda Clark', "Dynamic, versatile manager with over 15+ years' experience in clinical settings, clinical management, and healthcare sales and marketing. Proven track record of consistently driving growth in targeted healthcare specialties. Well versed in product development lifecycles related to Medication Management and IV Therapy as well as global clinical assessments and training. Exceptional communication skills combined with proven ability to drive marketing strategy, manage and nurture talent, deliver sales growth, form strategic partnerships, and successfully implement and oversee complex projects. Outstanding strategist distinguished for leadership and team-building skills, and conflict resolution abilities.", 'Sr.Manager, Commercial Learning & Development at Fresenius Kabi USA', 'Fresenius Kabi USA', '[{"company":"Fresenius Kabi USA","company_id":"fresenius-kabi-usa","industry":"Pharmaceuticals","location":"Lake Zurich, Illinois, United States","positions":[{"description":"","duration":"Jul 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Fresenius Kabi USA","title":"Sr.Manager, Commercial Learning & Development"}],"url":"https://www.linkedin.com/company/fresenius-kabi-usa"},{"company":"AmerisourceBergen","company_id":"amerisourcebergen","location":"Round Lake Beach, IL, United States","positions":[{"description":"","duration":"Mar 2020 Jul 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2021","start_date":"Mar 2020","subtitle":"AmerisourceBergen","title":"Sr. Learning Partner, Commercial Learning & Development"}],"url":"https://www.linkedin.com/company/amerisourcebergen"},{"company":"PharMEDium Services","company_id":"pharmedium","location":"Lake Forest, Illinois","positions":[{"description":"Responsible for developing, maintaining and conducting all Sales Training activities, and measuring the effectiveness of training activities in an effort to provide education and development for the sales force in order to drive sales growth in accordance with operational goals. Blending of business/sales acumen, leadership, strategy development, and project management skills. Responsible for developing, maintaining and conducting all Sales Training activities, and measuring the effectiveness of training activities in an effort to provide education and development for the sales force in order to drive sales growth in accordance with operational goals. Blending of business/sales acumen, leadership, strategy development, and project management skills.","duration":"Jul 2016 Mar 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2020","start_date":"Jul 2016","subtitle":"PharMEDium Services","title":"Sr. Manager, Sales Training & Customer Service"}],"url":"https://www.linkedin.com/company/pharmedium"},{"company":"Baxter International Inc.","company_id":"baxter-healthcare","location":"Deerfield, Illinois","positions":[{"description":"Critical role to ensure the assessment, design, development, and implementation of essential foundational training elements to support the growth of Baxter\'s nutrition portfolio globally. Develop and execute the strategic vision for Global Nutrition Sales Training & Development. Design and implementation of a standard training curriculum for new sales professionals, as well as a process and plan for ongoing training and development of existing sales professionals that promote Baxter\'s nutrition portfolio to help drive preference and choice for the Baxter nutrition portfolio around the world.","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"Baxter International Inc.","title":"Group Manager, Nutrition Sales Training & Development"}],"url":"https://www.linkedin.com/company/baxter-healthcare"},{"company":"Hospira Inc.","company_id":"hospira","location":null,"positions":[{"description":"Responsible for managing the strategy, planning, and execution of marketing campaigns to build brand awareness. Leadership role in design and implementation of solutions to support sales initiatives on current market topics such as Healthcare Associated Infections, Oncology, and Adverse Drug Events. Key champion in driving message consistency in marketing executions across business units and initiatives including web re-design, deployment of process templates, and deliverables. Major contribution to process improvements to Salesforce.com including building in sales and marketing reports and data mining capabilities.","duration":"Apr 2012 Jan 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2016","start_date":"Apr 2012","subtitle":"Hospira Inc.","title":"Manager, US Strategic Marketing"},{"description":"Responsible for overseeing the planning, development, and implementation of training for a portfolio of solutions. Developed and executed training for all field sales teams in Miller Heiman Strategic Selling and Conceptual Selling programs. Additionally, developed and executed Executive Selling program for the Major Account Executive and Corporate Executive sales teams. Fostered and developed long-term relationships with sales and marketing and other key business functions to enhance and integrate the training process into marketing process. Managed, motivated and mentored a small group of sales trainers.","duration":"Dec 2009 Apr 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2012","start_date":"Dec 2009","subtitle":"Hospira Inc.","title":"Manager, National Sales Training, MMS"}],"url":"https://www.linkedin.com/company/hospira"},{"company":"Hospira Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"Feb 2008 Jul 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2009","start_date":"Feb 2008","subtitle":"Hospira Inc.","title":"Global Strategic Marketing Manager, Consumables"},{"description":"","duration":"Jun 2006 Feb 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2008","start_date":"Jun 2006","subtitle":"Hospira Inc.","title":"Senior National Sales Trainer, MMS"},{"description":"","duration":"Oct 2001 May 2006 4 years 8 months","duration_short":"4 years 8 months","end_date":"May 2006","start_date":"Oct 2001","subtitle":"Hospira Inc.","title":"Account Manager/Clinical Nurse Consultant"}],"url":""},{"company":"Rush North Shore Medical Center","company_id":null,"location":"Skokie, Illinois","positions":[{"description":"","duration":"Feb 1998 Oct 2001 3 years 9 months","duration_short":"3 years 9 months","end_date":"Oct 2001","start_date":"Feb 1998","subtitle":"Rush North Shore Medical Center","title":"Director Infection Control"}],"url":""}]', '["Steven Maraone, MBA “I’ve had the privilege of working cross-functionally with Freda for the past two years. During this time, we worked together on multiple strategic organizational initiatives focused on driving sales growth. Freda is a seasoned professional that aims for excellence all the time. She is a leader, team-player, solution oriented and highly motivated with exceptional communication skills. I highly recommend her to any employer committed to building an elite team of sales professionals.”","Celeste Gore “I have worked with Freda over the past 5-10 years and she is a true talent! Thorough from project beginning to end, she pays attention to detail and demonstrates leadership when working with cross functional teams. Freda has a wealth of experience in sales, marketing, and training. She executes with purpose and precision. Best of all, she is truly a pleasure to work with!”"]'] User: ['Jennifer Lineburg, sHRBP, PHR, SHRM-CP', 'Human Resources strategic partner with experience in Financial Services and Healthcare organizations that are among Fortune’s top lists. I’m a leader that foster a strong accountability for service excellence and quality improvement with a keen ability to drive innovation and growth. I have a passion for organizational effectiveness, transformational change and developing talent. Ask me about: Strategic Planning \| Organizational Design \| Organizational Development \| Change Management \| Workforce Analytics \| Talent Management \| Quality Improvement', 'Chief Human Resources Officer at Premier Community HealthCare', 'Premier Community HealthCare', '[{"company":"Premier Community HealthCare","company_id":"premierhc","industry":"Medical Practice","location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"Premier Community HealthCare","title":"Chief Human Resources Officer"}],"url":"https://www.linkedin.com/company/premierhc"},{"company":"Raymond James","company_id":"raymond-james-financial-inc-","location":null,"positions":[{"description":"HR Partner for the executive leaders and embedded in client’s leadership team to consult on business solutions and strategies that best support their long-term goals and business priorities. Utilize metrics and trending data to assess organization effectiveness, identify gaps and opportunities to improve employee engagement. Consult, lead and integrate large scale change management activities and HR initiatives within business units. Develop and drive strategic talent management strategies that meet current and future state objectives.Clients included the Divisions of Marketing, Finance, Supervision and various leaders within the Private Client Group.","duration":"Jun 2018 Oct 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2020","start_date":"Jun 2018","subtitle":"Raymond James","title":"HR Director, Business Partner Group"},{"description":"HR Business Partner for Chief Financial Officer, Chief Accounting Officer, Chief Marketing Officer, Head of Office Services and various leaders across the firm. Partners with C-suite executives and senior leaders within business lines to support large scale Change Management initiatives, Organization Development, Workforce Planning and Performance Management. Collaborates with the Centers of Excellence within HR to increase quality of service and cross-functional initiatives.","duration":"Dec 2016 Jun 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2018","start_date":"Dec 2016","subtitle":"Raymond James Financial, Inc.","title":"HR Manager, Business Partner Group"}],"url":"https://www.linkedin.com/company/raymond-james-financial-inc-"},{"company":"Mayo Clinic","company_id":"mayo-clinic","location":null,"positions":[{"description":"Managed the Cancer Clinical Research Department, including protocol assignments, evaluating and managing performance, promoting organizational values, change management and making decisions on procedural and technical matters. Provide leadership, direction and project management. Works directly with research leadership and study team on process improvement initiatives. Responsibilities include developing project plans and quality improvement measures, working with internal and external staff/ resources/ sponsors and project roll out. Quality improvement methodologies frequently used are change management, Lean, PDSA and Six Sigma, DMAIC.","duration":"Aug 2015 Dec 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2016","start_date":"Aug 2015","subtitle":"Mayo Clinic","title":"Supervisor - Cancer Clinical Research Office"},{"description":"Partner with assigned administrators and directors to meet the operational and strategic goals. Consult and advise on Organizational Design, Organization Development, workforce planning and performance management. Investigate employee relation issues, drug diversions and any compliance concerns. Collaborate with recruitment team for turnover tends, staffing plans and succession planning for assigned departments. Responsible for the recruitment, onboarding, work authorization and workforce management for post- doctoral research fellows. Partner with administration, physicians and scientists with personnel management and regulatory requirements. Areas of support: Research, Clinical Operations, Healthcare Management","duration":"Jul 2011 Aug 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2015","start_date":"Jul 2011","subtitle":"Mayo Clinic","title":"HR Business Partner"},{"description":"Recruitment of Nursing Departments and Surgical Services. Assist clinic and hospital management in the development and implementation of recruitment strategies for social networking, developing advertising strategies, and establishing/maintaining relationships with various professional and community organizations. - Key recruiter to support new hospital integration -HR Partner on enhanced Mayo Clinic branding initiative. Coordinated and developed nurse recruitment website and site-based videos -Trainer and super user for new enterprise-wide HRIS implementation-Led Work Life Task Force that increased employee engagement within HR.","duration":"Nov 2004 Jul 2011 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jul 2011","start_date":"Nov 2004","subtitle":"Mayo Clinic","title":"Recruitment Coordinator"}],"url":"https://www.linkedin.com/company/mayo-clinic"}]', '["Helen Frick, MBA, SPHR, SHRM-SCP, sHRBP “I had the pleasure of working with Jen at Raymond James for about a year. Jen was one of the HR Business Partners I supported from a talent development and organizational effectiveness perspective. From the moment I met her, I was immediately impressed. Jen is one of the most talented, passionate, and dedicated HR leaders I have ever worked with. She has a strong moral and ethical compass that has allowed her to provide outstanding advice and counsel to the C-Suite executives and senior leaders she supports. She has a strong passion to make tomorrow better than today, always looking for ways to improve the businesses, develop talent, and identify progressive HR practices to support the firm\'s growth. Communication and collaboration are two of Jen’s strengths. She understands the importance of collaboration and relationship building to be able to work with and through others. She can effectively articulate the “why” behind decisions and change initiatives, which helps her clients get on-board with change more quickly. She is a true business partner that can make the tough decisions, drive accountability, while caring for the well-being of her client groups and ensuring their voices are heard. She is a smart, thoughtful, and caring leader who wants to make a positive difference every single day. She is a truly talented HR leader! ”","Mindy Gillis M.Ed., PCC, SPC, POPM “I have had the pleasure to work with Jennifer Lineburg for several years at Mayo Clinic. Jennifer takes pride in her work and is always willing to take on new projects that will enhance the effectiveness of her team. She is service oriented and has worked with me on a team that works to improve the work life within the department of HR. She looks to provide the best service to both internal and external customers. She has a natural desire to continually improve herself and her team through education and process improvement opportunities. Jennifer is a self starter, highly organized and detailed oriented. Working with her is always a pleasure. I would recommend Jennifer for any position that she chooses to pursue.”"]']### Assistant: The agent's job is to drive sales growth and implement complex projects in the healthcare industry. Today, the agent is reaching out to the user because they need to collaborate on strategic workforce planning and talent management initiatives for Premier Community HealthCare.
### Human: Agent: ['Atit Shah', 'A results-driven, customer-focused, articulate and analytical Engineer who can think “out of the box”. Strong in design and integration problem-solving skills. Skilled in developing business plans, requirements specifications, user documentation, and architectural systems research. Strong written and verbal communications. Interested in a challenging technical track career in an application development environment. Experienced in technologies like Microsoft CRM, ERP and having extensive domain experience in industries like Point of Sale, Telecommunication, healthcare/pharmaceutical, airlines as well as Finance. ---"As a technology enthusiast and passionate learner from over decade have widely gain broad experience and certification in areas like Data Science, Business analysis, CRM, AI, Machine learning, RPA and thrive and eager to continue my carrier in IT industries as a positive contributor"--', 'Accomplished Business Analyst/PM/PO and Agile Practitioner', 'Business Integra Inc', '[{"company":"Business Integra Inc","company_id":"business-integra-inc","industry":"IT Services and IT Consulting","location":"United States","positions":[{"description":"","duration":"Sep 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Sep 2021","subtitle":"Business Integra Inc","title":"Product Owner / Business Process specialist"}],"url":"https://www.linkedin.com/company/business-integra-inc"},{"company":"Verizon","company_id":"verizon","location":"United States","positions":[{"description":"","duration":"Sep 2019 Sep 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2021","start_date":"Sep 2019","subtitle":"Verizon","title":"Project Manager/Product Owner"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2018 Sep 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2019","start_date":"Jul 2018","subtitle":"Tata Consultancy Services","title":"Analyst"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"},{"company":"Avanade","company_id":"avanade","location":"United States","positions":[{"description":"","duration":"Aug 2017 Apr 2018 9 months","duration_short":"9 months","end_date":"Apr 2018","start_date":"Aug 2017","subtitle":"Avanade","title":"Sr. Business Analyst"}],"url":"https://www.linkedin.com/company/avanade"},{"company":"Infosys","company_id":"infosys","location":"","positions":[{"description":"","duration":"Aug 2016 Aug 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2017","start_date":"Aug 2016","subtitle":"Infosys","title":"Information Technology Project Manager"}],"url":"https://www.linkedin.com/company/infosys"},{"company":"INT Technologies","company_id":"int-technologies","location":"","positions":[{"description":"","duration":"Jan 2017 Apr 2017 4 months","duration_short":"4 months","end_date":"Apr 2017","start_date":"Jan 2017","subtitle":"INT Technologies","title":"Sr. Business Analyst"}],"url":"https://www.linkedin.com/company/int-technologies"},{"company":"Wistron","company_id":"wistron","location":"McKinney, Texas, United States","positions":[{"description":"","duration":"Oct 2014 Dec 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2015","start_date":"Oct 2014","subtitle":"Wistron","title":"Sr. System/Business Analyst"}],"url":"https://www.linkedin.com/company/wistron"},{"company":"The University of Texas at Arlington","company_id":"university-of-texas-at-arlington","location":"","positions":[{"description":"","duration":"Sep 2012 Jul 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2014","start_date":"Sep 2012","subtitle":"The University of Texas at Arlington","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/university-of-texas-at-arlington"}]', '["SIRISHA V “I had great chance to work with Atit in one of my project. He is good at explaining stories/tasks that needs to be delivered for a project. His ability to understand business needs combined with his positive attitude makes him an asset for any team/project. He is Quick learner, Easy going and Highly Skilled.”","Bob Medina “Atit, is a highly effective PM! He has excellent follow-up skills, solid interpersonal skills, and good communication skills. In short, he gets things done!”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to conduct market research and gather feedback from experienced business analysts, and today the agent is reaching out to the user because they need to gather insights about the user's technical expertise and experience in accelerating business process relationships.
### Human: Agent: ['Thomas Chang', 'Experienced Program/Operations Manager with huge appetite to learn and grow by working with multiple cross-functional teams to drive measurable success in project/program management, financial controls, and executive team engagement. Working with teams across the globe to ensure thoughtful yet efficient processes can be developed with scalability in mind.', 'PMO Manager, Strategic Growth Office at Gap Inc.', 'Gap Inc.', '[{"company":"Gap Inc.","company_id":"gap-inc-","industry":"Retail","location":"San Francisco Bay Area","positions":[{"description":"Help build and define the new SGO team/division by driving Controls and Governance as the business grows into the future. Help build and define the new SGO team/division by driving Controls and Governance as the business grows into the future.","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Gap Inc.","title":"PMO Manager, Strategic Growth Office"}],"url":"https://www.linkedin.com/company/gap-inc-"},{"company":"CBRE","company_id":"cbre","location":null,"positions":[{"description":"Strategic PlanningInterpret and analyze multi-million dollar shifts between 800+ projects to communicate and advise Google’s Head of Real Estate for Americas and FP&A on market trends to be used to report back to shareholders. Lead QBRs and financial analysis to justify 2x YoY portfolio growth over the next 5 years. Build and maintain cross-functional partnerships with different stakeholders (Finance, Legal, AvEng, NetOps, FacOps, etc) to ensure all needs are met and communications are clear. Capital PlanningReconcile and consolidate $2B+ of project requests/budgets from 10 construction project leads across 8 offices into critical reports for REWS executives globally. Manage reviews with Google leadership covering project delivery, depreciation, and asset management decisions to deliver 12,000 new seats over 2.5M sq ft of new space. Program & Project ManagementDrive automation, data validation/integrity, and PLX reporting improvements to Salesforce project software to exponentially reduce human error and effort. Produce RCA reports and lessons learned to continue to enhance SOPs.Working autonomously to create process mapping, design docs reviews, and user acceptance testing to roll out new IBM portfolio management software globally; manage weekly program syncs of 15 members across CBRE, REWS, CorpEng, PMO, and other teams to streamline adoption and use. Nominated by FP&A to guide migration of finance programs to ensure business continuity for 1000s of Googlers worldwide. Manage projects within migration within UAT to communicate to ENG on changes.Programming of Return to Office strategies and workplace services in regards to new safety measures to keep productivity while increasing precautions in office safety.","duration":"Dec 2018 Aug 2021 2 years 9 months","duration_short":"2 years 9 months","end_date":"Aug 2021","start_date":"Dec 2018","subtitle":"CBRE","title":"Program Manager, REWS at Google"},{"description":"Process Control and Management: Redefined financial controls processes across all 80 project staff in 8 different states, reducing approval time by 10 business days. Working comfortably both independently to determine goals and create processes and alongside multiple teams to validate and test SOPs. Streamlined communication with key stakeholders (e.g.NetOps, Legal) from monthly meetings to highly efficient quarterly calls; report all changes to track KPIs and OKRs to raise our fee to value. Work with legal to review general contract terms from drafts to execution; consolidate common issues to applied lessons learned to staff. Lead UAT efforts in migration of CRM tools from Salesforce to Tririga, managed pilot projects and generated process gap/resolution guidelines for the technical team to review for improvement.Budget/CapEx Control: Built and maintained a detailed CapEx workbook used by all 100 team members across North America and created a new bank statement review cycle for multi-million dollar executive approvals. Cross-reference with invoice-to-date to balance projections and adhere to SOX compliance. Comprehension of project scope, cost, and schedule across 500+ active projects in a given cycle, leading to transparency of trajectory and delivery of projects for approval.Staff Management: Supervised and mentored 12 project coordinators across US and LatAm and built a tight-knit community and alignment across the team; acted as point of escalation with leadership and audited team’s work to ensure data integrity, accuracy, and drive motivations to excel against metrics. Managed vendors and external suppliers to make sure project deadlines did not slip; including but not limited to budgets, value engineering, invoice review/retention review, and contract generation.","duration":"May 2016 Dec 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2018","start_date":"May 2016","subtitle":"CBRE","title":"Senior Project Coordinator North Americas Lead - at Google"},{"description":"Supported 6 Project Executives and 8 Project Managers on $XXm projects across Google standard and Google Fiber builds. Maintained project documentation for compliance,finance, and procurement (design, change logs, value creation, procurement strategies) as well as budget/schedule reports for Google teams, architects, and general contractors.","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"CBRE","title":"Project Coordinator - at Google"}],"url":"https://www.linkedin.com/company/cbre"},{"company":"PS Business Parks, Inc.","company_id":"psbusinessparks","location":"San Mateo","positions":[{"description":"Assist the Property Manager in day-to-day responsibilities including but not limited to maintenance requests, vendor contracting, and accounts receivable to ensure growth in 340,000sf portfolio. Meeting with multiple contractors to collect competitive bids on all tenant improvements and capital projects to increase bottom line by bringing value to the space while value engineering costs. Assist the Property Manager in day-to-day responsibilities including but not limited to maintenance requests, vendor contracting, and accounts receivable to ensure growth in 340,000sf portfolio. Meeting with multiple contractors to collect competitive bids on all tenant improvements and capital projects to increase bottom line by bringing value to the space while value engineering costs.","duration":"May 2014 May 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2015","start_date":"May 2014","subtitle":"PS Business Parks, Inc.","title":"Assistant Property Manager"}],"url":"https://www.linkedin.com/company/psbusinessparks"},{"company":"5th Avenue Real Estate Services","company_id":null,"location":"","positions":[{"description":"Management of four full-time maintenance staff, 2 full-time operations staff, and 15-20 seasonal staff (turnkey and leasing) to ensure lease-up and generate great tenant retention. Oversee rent collection, late notices, and vendor contracting. Management of four full-time maintenance staff, 2 full-time operations staff, and 15-20 seasonal staff (turnkey and leasing) to ensure lease-up and generate great tenant retention. Oversee rent collection, late notices, and vendor contracting.","duration":"Jun 2012 Apr 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2014","start_date":"Jun 2012","subtitle":"5th Avenue Real Estate Services","title":"Property Manager"}],"url":""},{"company":"5th Avenue Real Estate Services","company_id":null,"location":"","positions":[{"description":"Tour and lease up all units consisting of ten different floor-plans across three complexes. Completing market surveys to keep current rental rates. Tour and lease up all units consisting of ten different floor-plans across three complexes. Completing market surveys to keep current rental rates.","duration":"Jan 2012 Mar 2012 3 months","duration_short":"3 months","end_date":"Mar 2012","start_date":"Jan 2012","subtitle":"5th Avenue Real Estate Services","title":"Leasing Associate"}],"url":""}]', '["Elena Pan “I\'ve always looked up to Thomas. He has a natural knack for staying at least two steps ahead. This made him a formidable property manager whom everyone could comfortably rely on. I remember times when the property owner would ask for reports and Thomas would magically have said reports perfectly prepped in hand. Thomas always has other people\'s best interest in mind. He would even offer resume workshops to residents on his own time! Several tenants were recent college grads, so these invaluable workshops helped propel them into the working world. There is without a doubt that Thomas will be an asset in real estate or in the hospitality line of work. His anticipation and interpersonal skills are hard to top. ”","LinkedIn User “There are not many people I know who exemplifies as much effort and commitment to detail as Thomas. I worked under Thomas when he was property manager of 5th Avenue Real Estate. He would often be seen pouring over hefty documents, but he would always make time to insure the residents were happy. He was the voice of reason when chaos or conflict arose. I would highly recommend him to anyone looking to hire for property management. ”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to connect with professionals in the healthcare industry, and today, the agent is reaching out to the user to discuss potential collaboration on an IT strategy project for a government client.
### Human: Agent: ['Svini Shirahatti', 'Multi disciplinary Product Leader with deep experience in owning diverse digital products in Consumer Banking & Credit Cards and Retail & Institutional Equities/Options/Futures products. I manage all aspects of mobile and web product development from financing & roadmap strategy to product development & execution for products that impact millions of users in the US, EMEA and Asia . I have built revenue impacting products from the ground up at top Investment Banks, startups and Banks and have worked closely with the C-suite to drive my product agenda. I have also led numerous significant partnerships with startups and vendors to build cutting edge user experiences.I enjoy working on complex products where I can leverage my product and technical skills to drive consensus among product, tech and marketing. I am passionate about working on cutting edge technologies and collaborating with innovative startups.', 'Executive Director - Head of Digital Advisory at Capital Group', 'Capital Group', '[{"company":"Capital Group","company_id":"capital-group","industry":"Investment Management","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Capital Group","title":"Executive Director - Head of Digital Advisory"}],"url":"https://www.linkedin.com/company/capital-group"},{"company":"Citi","company_id":"citi","location":"New York","positions":[{"description":"","duration":"Jan 2017 Sep 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2019","start_date":"Jan 2017","subtitle":"Citi","title":"Vice President Product Management"}],"url":"https://www.linkedin.com/company/citi"},{"company":"ETRADE Financial Corporation","company_id":"etrade","location":"New York","positions":[{"description":"","duration":"Apr 2015 Dec 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2016","start_date":"Apr 2015","subtitle":"ETRADE Financial Corporation","title":"Senior Product Manager/Product Strategy"}],"url":"https://www.linkedin.com/company/etrade"},{"company":"Goldman Sachs/REDI","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2013 Apr 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2015","start_date":"Jul 2013","subtitle":"Goldman Sachs/REDI","title":"Product Manager"}],"url":""},{"company":"Goldman Sachs","company_id":null,"location":"New York","positions":[{"description":"","duration":"Feb 2007 Jul 2013 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jul 2013","start_date":"Feb 2007","subtitle":"Goldman Sachs","title":"Product Manager"}],"url":""}]', '["“Svini is a very professional, bright and organized product manager. I had the pleasure in working with her over the years at Goldman Sachs and during REDI\'s separation and migration phase. Svini showed fantastic energy and know-how, her relentless and systematic approach in getting her projects over the finish line - often singlehanded - were very impressive. She is a great communicator with a deep technical understanding and her pleasant way of collaborating with all stakeholders make her a fantastic asset to any organization.”","“Svini worked as a Summer intern at Citigroup, assisting our department in reporting the Global Consumer Satisfaction metrics. She is quite bright and always professional. Her work ethics are an example to be followed. She has done an outstanding job at Citi and would definitely recommend her for other employers.”"]'] User: ['Chelsea Terwilliger', 'Marketing technology professional focused on process development, work management, content development/optimization, and marketing.', 'Marketing Technology Specialist \| Project Management Enthusiast', 'Faegre Drinker', '[{"company":"Faegre Drinker","company_id":"faegredrinker","industry":"Law Practice","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Faegre Drinker","title":"Digital Marketing & Content Analyst"},{"description":"","duration":"Feb 2020 Jun 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2021","start_date":"Feb 2020","subtitle":"Faegre Drinker","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/faegredrinker"},{"company":"Drinker Biddle & Reath LLP","company_id":"drinker-biddle-reath","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Oct 2015 Feb 2020 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2020","start_date":"Oct 2015","subtitle":"Drinker Biddle & Reath LLP","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/drinker-biddle-reath"},{"company":"TCB Marketing LLC","company_id":"tcb-marketing-llc","location":null,"positions":[{"description":"","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"TCB Marketing LLC","title":"Account Coordinator"},{"description":"","duration":"Mar 2013 May 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2014","start_date":"Mar 2013","subtitle":"TCB Marketing LLC","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/tcb-marketing-llc"}]', '["Kevin Welde ☁️ “I had the pleasure to work with Chelsea for the past 3 years while supporting her team at Drinker, Biddle & Reath. Chelsea\'s can-do attitude is contagious and her ability to adopt and refine technology to deliver positive outcomes to the business is very evident. Chelsea is a rising star and I look forward to great things to come from her as I know she will be successful in any role and bring tremendous value to any Organization. ”","Danny Thankachan “Chelsea epitomizes enthusiasm and a love of technology (and the positive change it can bring to an organization) combined with a consulting and collaborative mindset that I found invaluable. She is motivated, conscientious, organized, disciplined, and client oriented. She has consistently gone above and beyond to assist me on the project we worked on together. She is always in demand, and for very good reason!”"]']### Assistant: The agent's job is to manage all aspects of mobile and web product development in the banking industry, and today, the agent is reaching out to the user because they need to collaborate on optimizing marketing technology for their latest product launch.
### Human: Agent: ['Peter Chalem', 'I help companies grow to the next level by building cultures, operational processes, and strategies that survive the times. I never thought that majoring in computer science would lead to where I am today as a business executive with international experience and over 20 years of success in helping companies grow. I guess that education combined with high energy, optimism, and passion go a long way. That passion and drive just out of college helped me get a great start when a friend and I created a software development company. Within a year and a half, we were acquired by a bigger company that wanted to develop a complete ERP solution for the automotive industry. We helped them build and accomplish their goal before moving on. Much of my entrepreneurial spirit was fed during this time. As a founder of a start-up that was then acquired, I learned many valuable lessons that make me the leader I am today. During the.COM era, I moved to the United States and helped build an e-commerce website that was way ahead of its time (similar to an Amazon for LATAM), and although a great idea, it was too early for the market to embrace it. Many lessons came from that project that I still apply today. I later accepted the Co-Chief Executive Officer/Operations & Technology Officer role for Artnexus.com, where I led a massive project that was extremely successful and continues to grow today. I returned full-time to Colombia in 2002 when I was recruited by a small consulting company that at the time had eight employees and revenue of $500,000/year. I started as the consultancy director and escalated as partner and VP managing the complete Latin American operation. In 2009, I led the 2009 acquisition by AlfaPeople and relocated back to Miami to expand the USA based operations. Today, I am incredibly proud of the many accomplishments and the legacy at a company that today holds operations in 7 countries, sells more than $20 million/year, and employs more than 350 people across the region. Besides the professional accomplishments and excellent knowledge acquired in different companies, industries, and countries, I would say that my most significant achievements are all the friendships and relationships I´ve built during these years. I enjoy building teams and creating a culture of productivity and success. I keep in touch with many professionals that I´ve had the opportunity and pleasure of coaching, mentoring, and developing. Open to connecting and exploring new opportunities! ✉ peterc@gmail.com', 'VP, North America Services at Avtex Solutions, LLC', 'Avtex Solutions', '[{"company":"Avtex Solutions","company_id":"avtex-solutions","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Avtex Solutions","title":"VP, North America Services"},{"description":"Responsible for incubating, growing and leading the Avtex Commerce and F&O practice. Lead the team in expanding Microsoft Dynamics solutions, to include Retail and Commerce, helping customers transform retail by delivering digital, unified, personalized, and seamless shopping experiences.","duration":"Feb 2021 Jul 2021 6 months","duration_short":"6 months","end_date":"Jul 2021","start_date":"Feb 2021","subtitle":"Avtex Solutions, LLC","title":"F&O and Commerce Director"}],"url":"https://www.linkedin.com/company/avtex-solutions"},{"company":"DXC Technology","company_id":"dxctechnology","location":null,"positions":[{"description":"In this role, I was promoted to lead a team of 250 overseeing $100 million in revenue from North America.","duration":"Aug 2020 Feb 2021 7 months","duration_short":"7 months","end_date":"Feb 2021","start_date":"Aug 2020","subtitle":"DXC Technology","title":"Delivery Manager Dynamics North America"},{"description":"Led a team of 70 and a $35 million in annual sales for this leading independent end to end IT services company. Recruited initially as the Retail Industry Delivery Manager, leading a team of 40 managing the delivery organization for all enterprise customers in the North American Region. Promoted within six months as GM to oversee the retail operations, revamping the operations as a priority, developing a business plan to define processes, establishing procedures, and growing and training the team while ensuring all projects were delivered on-time within budget. ● Identified deficiencies of internal systems, planned and implemented processes that resulted in 95% on-time and on-budget delivery of all projects. ● Increased customer satisfaction by implementing customer focus groups to receive feedback and identify deficiencies resulting in a 25% increase in customer satisfaction in the retail industry enterprise customers. ● Decreased cost of services and operating costs by improving internal processes and project execution, resulting in a profit increase of approximately $8 million ● Improved employee satisfaction and retention by working with the human resources area on culture creation and increasing benefits for all team members.","duration":"Dec 2018 Aug 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2020","start_date":"Dec 2018","subtitle":"DXC Technology","title":"Retail Industry General Manager"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"AlfaPeople LATAM","company_id":"alfapeople","location":null,"positions":[{"description":"Relocated to the United States to expand the USA based operations focusing on Sales and Marketing with a dual role as the VP of LATAM. Hired a team of high performers, increasing the team from 25 to 45 people, and developing the region’s marketing plan.● Doubled the revenue from $2 million to $10 million and tripled the company profits from $100,000 to $1.5 million within this time frame.● Led the sales process of more than $40 million in new business.● Selected as the 2017 Retail Partner of the Year for North America.","duration":"Feb 2016 Jul 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2018","start_date":"Feb 2016","subtitle":"AlfaPeople LATAM","title":"Vice President LATAM and VP Sales & Marketing USA"},{"description":"Promoted into this role when Columbus IT LATAM operations were acquired in 2009 by European based AlfaPeople, one of the biggest Microsoft Dynamics partners in the world, specializing in the implementation of ERP and CRM solutions. Remained on the Board of Directors and as a partner. ● Opened and grew operations in seven (7) additional Latin American countries (Mexico, Costa Rica, Guatemala, Ecuador, Brazil, and Chile).● Increased sales in the region from $4 million in 2009 to $20 million by 2018.● Expanded the business operations growing the team to over 350 employees within the region.● Established AlfaPeople Latin America as the premier choice for regional/multi-national companies willing to deploy Dynamics products in the region.● Selected as Latin-American partner of the year by Microsoft for the Dynamics business line.● Elected to the Inner Circle Microsoft group as an elite partner in the world.","duration":"Jul 2009 Jul 2018 9 years 1 month","duration_short":"9 years 1 month","end_date":"Jul 2018","start_date":"Jul 2009","subtitle":"AlfaPeople","title":"Vice President Latin America, Partner"},{"description":"Became a partner with continued executive oversight as a Board member expanding the business strategy, business plan, and processes to grow Columbus IT Partner internationally to be the world’s biggest MBS partner. ● Increased company sales from $2 million in 2006 to $4 million in 2009.● Grew the company from 30 to 50 employees.● Expanded the operation to all 4 major cities in Colombia.● Created and defined the sales structure to support the company growth with a five-year business plan.● Led the delivery team and increased efficiency from 70% to 85%.● Named “Global Partner of the Year” for Microsoft Business Solutions.","duration":"Jul 2006 Jun 2009 3 years","duration_short":"3 years","end_date":"Jun 2009","start_date":"Jul 2006","subtitle":"AlfaPeople","title":"Country Manager Colombia, Partner"}],"url":"https://www.linkedin.com/company/alfapeople"},{"company":"ArtNexus","company_id":"artnexus","location":"Miami Metropolitan Area","positions":[{"description":"Executive oversight leading the day-to-day operations, overseeing all departments of the online group for the leading global magazine focused on Latin American art since 1979. ● Created and defined production department procedures to manage the website’s content, including collecting content, digitalization, and loading.● Defined the monetization strategies for the website’s virtual galleries, art and content sales, auction results, and store.● Led a team of eight developers in Colombia during the development, implementation, and support of the magazine’s website before becoming the CEO.","duration":"Oct 2000 Sep 2002 2 years","duration_short":"2 years","end_date":"Sep 2002","start_date":"Oct 2000","subtitle":"ArtNexus","title":"Co-Chief Executive Officer \| Operations and Technology Officer"}],"url":"https://www.linkedin.com/company/artnexus"}]', '["Sheldon Bloom “I had the pleasure of reporting to Peter during most of my tenure at DXC. In addition to his foundational knowledge Peter has an inherent ability to gain the trust of all the people he works with. Personally, Peter has gained my respect as an honest team player that focuses equally on getting the very best out of his team while insisting on adequate work/life balance in this hectic industry. ”","Martin van de Pol “I had the pleasure of working with Peter close to two years at DXC Technology running the Microsoft Dynamics 365 practice. Peter is a great communicator and follows a pragmatic leadership approach that ensured consistent delivery of our engagements. With Peters experience and background he would be an amazing addition to any organization delivering high quality, complex and challenging implementations.”"]'] User: ['Philip Darby', 'I am a successful Senior Information Technology professional with more than 15 years of experience building strong IT related partnerships at all levels of the IT environment. I have and continue to assist fortune 500 companies, state agencies, and local clients define infrastructure, implement processes and deploy tools to manage related IT operations effectively. I maintain a pulse on industry trends by remaining current in research, continuing education, and attending trade shows.I have held various positions in the IT arena, from IT support to director of IT operations, which has afforded me countless opportunities to understand the needs/objectives of the client, to consistently meet service level requirements and to deliver high available, scalable network infrastructures.', 'Senior Information Technology Manager', 'Confidential Company', '[{"company":"Confidential Company","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Aug 2016","subtitle":"Confidential Company","title":"Sr. IT Security Architect"}],"url":""},{"company":"Definition6","company_id":"definition-6","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2015 Jul 2016 11 months","duration_short":"11 months","end_date":"Jul 2016","start_date":"Sep 2015","subtitle":"Definition6","title":"Sr. Manager Infrastructure Operations"}],"url":"https://www.linkedin.com/company/definition-6"},{"company":"Cbeyond","company_id":"cbeyond","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"Cbeyond","title":"Complex Maintenance Center Manager"}],"url":"https://www.linkedin.com/company/cbeyond"},{"company":"Cousins Properties Incorporated","company_id":"cousins-properties","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Cousins Properties Incorporated","title":"Consultant"}],"url":"https://www.linkedin.com/company/cousins-properties"},{"company":"Panasonic Automotive Systems","company_id":"panasonic-automotive-systems","location":"Peachtree City, GA","positions":[{"description":"","duration":"Sep 2012 Nov 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2013","start_date":"Sep 2012","subtitle":"Panasonic Automotive Systems","title":"Consultant - Information Technology"}],"url":"https://www.linkedin.com/company/panasonic-automotive-systems"},{"company":"AT&T","company_id":"att","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2011 Jun 2012 8 months","duration_short":"8 months","end_date":"Jun 2012","start_date":"Nov 2011","subtitle":"AT&T","title":"Contractor - Information Technology"}],"url":"https://www.linkedin.com/company/att"},{"company":"Georgia Department of Community Health Division of Public Health","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jul 2009 Nov 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2011","start_date":"Jul 2009","subtitle":"Georgia Department of Community Health Division of Public Health","title":"Director of Infrastructure and Support"}],"url":""},{"company":"Georgia Department of Human Resources","company_id":"georgia-department-of-human-resources","location":"Greater Atlanta Area","positions":[{"description":"Performs a series of technical vulnerability assessments and risk analysis, also conducted penetration testing with multiple security tools on large enterprise networks, communication systems, applications, operating systems, servers, Laptops / Desktops, and other IT related peripherals, devices or software. Maintains an understanding of current threats, exploits, vulnerabilities, vectors for exploitation\'s, perimeter and LAN defenses, countermeasures, OS hardening methods, expected/necessary services for the Windows, UNIX, and Cisco platforms.Provides assurance support for validating information security controls and monitors network information security performance and reliability to pro-actively identify potential problems.","duration":"Jul 2006 Jul 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2010","start_date":"Jul 2006","subtitle":"Georgia Department of Human Resources","title":"Sr. Information Security Analyst"}],"url":"https://www.linkedin.com/company/georgia-department-of-human-resources"},{"company":"Sprint Nextel","company_id":"sprint","location":null,"positions":[{"description":"Recommended and planned information technology on certain identified platforms to support meeting company objectives based on research and evaluation. Key role on specific implementation and execution of new/upgraded information systems via well-defined plans including testing and implementation procedures, deadlines, and accountability.Evaluated and implemented certain related procedures and equipment for maximum efficiency and cost containment.Provided reports on system performance as it related to specific platforms in regards to capacity planning which encompassed usage by end user environment which assisted in planning for future IT requirements and purchases.","duration":"Jan 2005 Jun 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2006","start_date":"Jan 2005","subtitle":"Sprint Nextel","title":"SME - TECH Support Engineer II"},{"description":"Possessing a high aptitude for analytical reasoning and problem solving, was brought onboard to assist a highly skilled very multi-functional team with the management and development of a nation-wide messaging platform in relation to mobile communications.Maintained working knowledge of developments in the area of systems and hardware technologies and made recommendations for incorporating these new developments into the future needs to support continued company growth.Ensured systems (i.e. servers, network component, load balancers and appliances, etc.) were maintained and secured utilizing industry best practices for optimal performance for internal and external customer base.","duration":"Oct 2003 Jan 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2005","start_date":"Oct 2003","subtitle":"Nextel","title":"SME - Sr. Support Engineer (Messaging Platform)"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Siemens Business Services","company_id":"siemens","location":null,"positions":[{"description":"Resolved issues or transferred to the appropriate personnel or staff members for prompt resolution of the Identified issue. This was achieved by ensuring that necessary, qualified personnel were provided for successful completion of assignments and or task.Reports and measurement of progress toward operational goals and agreements through defined review cycle which were developed by using a defined measure metrics related to the day to day operational success of the defined SLA.Coordinated the scheduling and work plan management based on the identified need and associated priority.","duration":"Mar 2002 Oct 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2003","start_date":"Mar 2002","subtitle":"Siemens Business Services","title":"Manager / Sr. Lead Support Eng."},{"description":"Brought on to assist with the development and deployment of security methodologies for testing network and system performance, providing statistics and reports and use metrics analysis for the purpose of trending, forecasting, and managing the environment. Ensured that systems (i.e. Servers, network components and appliances, etc.) where maintained and secured utilizing industry best practices for optimal performance. Participated on the effectiveness of security solutions in question to include but was not limited to Firewalls, intrusion detection systems, patching and antivirus solutions at the systems level.","duration":"Mar 1999 Mar 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2002","start_date":"Mar 1999","subtitle":"Siemens Energy And Automation","title":"Sr. Information Security Eng."}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Precision Response Corporation","company_id":"prc-llc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Recruited to manage inbound / outbound network infrastructure for a 24 x 7 / 365 call center environment and oversee all IT functions of data center management. This included but was not limited to vendor relationships, technical support, local LAN hardware and software installation, upgrades (to also include PBX and dialing equipment), monitoring, remote management and management of staff.Challenged to improve productivity and reduce operational cost through improved uses of technology. Utilized methodologies and collaborated with department managers to analyze system workflows and implement network changes to better support quick agent changes.","duration":"Mar 1997 Aug 1998 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 1998","start_date":"Mar 1997","subtitle":"Precision Response Corporation","title":"Manager / Sr. Technology Eng."}],"url":"https://www.linkedin.com/company/prc-llc"},{"company":"Price Waterhouse LLC","company_id":"pwc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Brought on to contribute and provide the local environment an integrated and strategic (forward looking) view of IT-based projects and services and relevance to support business need which translated to positive ROI.Provided information, guidance to support sound IT project portfolio and resource decision making assuring human and capital resources were available and utilized efficiently to realize business and project objectives.Working with senior management, established reporting mechanisms, tools, and metrics to identify, anticipate, and correct project problems and enforce project compliance as it related to a major move, hardware replacement and OS upgrades while furthering the adoption and effective use of program and project management disciplines and tools which provided senior management the ability to effectively report on project status, issues, performance, and impact to organization, and costs/benefits where realized.","duration":"Mar 1993 May 1997 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 1997","start_date":"Mar 1993","subtitle":"Price Waterhouse LLC","title":"Sr. Systems Engineer"}],"url":"https://www.linkedin.com/company/pwc"}]', '["“I had the pleasure to work with Philip for several years. I know him personally and professionally to be an individual of strong integrity and character. His high level of professionalism, leadership, communication, and presentation skills are a rare find in someone with his equally extensive and high quality security and technical knowledge. I would wholeheartedly endorse Philip to anyone considering engaging him in any professional role.”","“Philip is one of the best managers I\'ve ever had the pleasure to work with. He knows technology inside and out and manages people with dignity and respect. He is quick to listen and offers assistance when need to resolve technical issues, inter-personnel issues, and customer issues to the satisfaction of all concerned. I would consider it an honor to work with him again in the future.”"]']### Assistant: The agent's job is to assist companies in building strong IT partnerships, while the user is reaching out to the agent because they need assistance in defining infrastructure and implementing effective IT operations for their organization.
### Human: Agent: ['Priyanka S', 'Seasoned IT professional with 15 years of experience in software design, development, build release management, configuration and cloud implementation. Excellent communication, stakeholder management and influencing skills and multicultural experience in North America and European market involving interaction with senior management, cross-functional teams, external vendors, customers and end users. Worked for fortune 500 clients (Johnson Controls Inc, NIKE, Kraft foods, POLO Ralph Lauren, CatSalut Hospital Clinic (Spain), HP) in multiple domains including Manufacturing, Retail, Food Industry and Healthcare. Certifications: 1. AWS Certified Developer by Amazon (Dec 2018) 2. Hadoop certified CCD-410 by Cloudera (June 2015) 3. SAP XI/PI 7.1 (TBIT 44) by SAP Labs (April 2008) 4. Sun certified JAVA Programmer in July,2006 5. Enterprise Service Oriented Architecture (eSOA) in SAP Labs Technology Skills: • AWS-- EC2, S3 and Elastic MapReduce, Lambda, SNS, SQS, CloudWatch and X-Ray. • Big Data: Hadoop, Pig, Hive, HDFS, MapReduce, sqoop, oozie, Flume, Cloudera, Hortonworks • Languages – JAVA, MapReduce, Python, ABAP • Front End - HTML 5.0, Javascript, jQuery, xml, Node.js • Tools – Altova XML Spy, SOAP UI, ESR, Integration directory, Eclipse, Intelli J, ABAP Editor, code inspector, quickview, SAP Hana Cloud Connectors Specialist Skills: • Big Data Analytics Interface Development • Solution Design & Development • Capability/Practice Building • Data Migration • Enterprise services/web services design and development • Cross component – BPM design and development • IT Strategy, Consulting & Business Transformation • Proof of Concepts demonstration • Service Delivery', 'Data Analyst- ANZ', 'ANZ', '[{"company":"ANZ","company_id":"anz","industry":"Banking","location":"Melbourne, Victoria, Australia","positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"ANZ","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/anz"},{"company":"NAB","company_id":"nab","location":"Melbourne, Victoria, Australia","positions":[{"description":"","duration":"Nov 2020 Nov 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2021","start_date":"Nov 2020","subtitle":"NAB","title":"Consultant - Remediation"}],"url":"https://www.linkedin.com/company/nab"},{"company":"ANZ","company_id":"anz","location":"Melbourne, Australia","positions":[{"description":"","duration":"Apr 2019 Nov 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2020","start_date":"Apr 2019","subtitle":"ANZ","title":"Data Scientist"}],"url":"https://www.linkedin.com/company/anz"},{"company":"Infosys","company_id":"infosys","location":"Chicago IL","positions":[{"description":"Infosys Technology limited -- USA - MilwaukeeDeveloped data pipeline using Flume, Sqoop, Pig and MapReduce to ingest customer behavioral data and purchase histories into HDFS for analysis.Developed job flows in Oozie to automate the workflow for extraction of data from warehouses and weblogs.Used Pig as ETL tool to do transformations, event joins, filter bot traffic and some pre-aggregations before storing the data onto HDFSUsed Hadoop streaming for existing Python analytics and developed MR jobs with Amazon EMR for performance tuning.Written Hive queries to parse the logs and structure them in tabular format to facilitate effective querying on the log dataPlayed Techno functional role in Data migration requirement in JCI to migrate full Production Planning data plant to plant using Abinitio and LSMWTechnical Lead (3/2011 – 12/2013 ) Infosys Technology Limited – USA - BeavertonParticipated in Requirement Analysis for new changes in SAP ABAP + PI implementation and providing the solution for the change.Used SAP Hana Cloud connectors for cloud database updates and migrations.Building and transporting the changes to production system after testing confirmation, also leading team for troubleshooting the technical issues Defect analysis in SAP AFS implementation and batch area, based on analysis remediation proposal to the Customer.Played vital role in performance tuning and code inspection at onshore.","duration":"Mar 2011 Feb 2015 4 years","duration_short":"4 years","end_date":"Feb 2015","start_date":"Mar 2011","subtitle":"Infosys","title":"Technology Lead"}],"url":"https://www.linkedin.com/company/infosys"},{"company":"Accenture","company_id":"accenture","location":"Bengaluru Area, India","positions":[{"description":"Client Name - POLO Raulph, NJ,USAAccenture Services – US- NJ.• Worked as XI/PI technical lead in SAP AFS implementation for Polo Ralph Lauren.• Participated in preparation of Detailed Design specs from the High level design docs.• Developed PI interfaces included ABAP proxies, File-FCC, Seeburger, RFC, SOAP and XI adapters.• Performed ALE configurations for IDOC and BAPI communication with ECC• Implemented performance tuning with new features of PI 7.1 includes ICo configurations.Client - SAP AGAccenture services – India and Spain.• Part of team responsible of developing SAP CHN product and its implementation in hospital in Barcelona, Spain.• Understanding and implementation of business logic in the form of coding as per the design specs.• Run various Quality checks on the application and ensure Quality Adherence with respect to the Best Practices.• Review, discuss & align to the Test Plans and ensure quality assurance. Also, provide end-to-end User Acceptance Testing Support.Client - HP,USAAccenture Services- India• Development and Enhancement of web applications for HP products especially printers.• Analyze and investigate Post-Deployment Issues e.g. Performance Issues, Data Issues etc. Provide Solutions to the Post-Deployment challenges.","duration":"Jun 2005 Jan 2011 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2011","start_date":"Jun 2005","subtitle":"Accenture","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/accenture"}]', '["Ritu Sinha “I have worked Priyanka for almost two years, she is very careful co-worker. She is a hard working and value creator.She is extremely enthusiastic about her work. She has great analytical skills and an excellent leadership quality.She is highly organized,independent and very very energetic.She is one of the smartest co-worker I\'ve ever worked with. would look forward to working with her again.”","Basudev Padhi “Priyanka is an extremely conscientious, approachable team member. She is knowledgeable in the her area of expertise (Java and SAP PI), and has the right attitude towards her work. She is always happy to share her knowledge with her peers and goes the \\"extra mile\\" when needed. It was an absolute pleasure to work with Priyanka, I would recommend her without hesitation and would also welcome the opportunity to work with her again.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide IT consulting services. Today, the agent is reaching out to the user because they need to discuss potential solutions for optimizing the user's production line in the healthcare industry.
### Human: Agent: ['Mike Warren', "Technical whiz producing functional prototypes and digital assets using CAD/CAM and old-school fabrication. Combining hands-on making with advanced manufacturing techniques to tell authentic stories about the intersection of technology and creativity. When not nerding out about CNC toolpaths or design problems, I write nerdy books for makers and curious minds of all ages. Drop me a line! I'd love to talk about your next project.", 'Design Engineer, Problem Solver, Trouble Maker.', 'Simpson Strong-Tie', '[{"company":"Simpson Strong-Tie","company_id":"simpson-strong-tie","industry":"Wholesale Building Materials","location":"","positions":[{"description":"Designing and developing content for construction industry. •Creating web-based, instructor-led, and blended learning solutions for Architects, Engineers, Specification Writers, and Contractors. •Developing effective training programs by leveraging subject matter experts knowledge.•Establishing relationships with internal and external stakeholders develop and deliver media-rich training needs.","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Simpson Strong-Tie","title":"Instructional Designer"}],"url":"https://www.linkedin.com/company/simpson-strong-tie"},{"company":"Autodesk","company_id":"autodesk","location":"San Francisco, California, United States","positions":[{"description":"Creating educational content for Autodesk EducationDeveloping micro:bit tutorials for Autodesk Tinkercad CircuitsDeveloping Tinkercad learning modules","duration":"Feb 2021 Jun 2021 5 months","duration_short":"5 months","end_date":"Jun 2021","start_date":"Feb 2021","subtitle":"Autodesk","title":"Content Development"}],"url":"https://www.linkedin.com/company/autodesk"},{"company":"Autodesk","company_id":"autodesk","location":null,"positions":[{"description":"•Crafting and delivering engaging experiences, online and in person, that connect the company brand to the individual person. •Champion of the user; leveraging deep understanding of user needs in a cluttered landscape. •Designed and developed CAD/CAM prototypes and datasets for Autodesk Education.•Owned each phase of the physical design process from storyboards and concept generation to functional prototypes as a full-stack designer.•Developed long-term brand partnerships, analyzing briefs, ideation, and providing commercially attractive responses.•Creating engaging content across a variety of digital media, as well as presenting creative concepts to clients and socializing finished projects to a wide audience.","duration":"Nov 2017 Apr 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2020","start_date":"Nov 2017","subtitle":"Autodesk","title":"Brand Marketing Manager"},{"description":"•Developed and published digital articles on physical prototypes and engineering projects involving CAD/CAM, traditional and advanced manufacturing, and experimental methods. •Partnered with global brands to create content.•On-set video production, directing design, script, and post production. •Lead development of classroom content on the Instructables.com platform.","duration":"Aug 2011 Nov 2017 6 years 4 months","duration_short":"6 years 4 months","end_date":"Nov 2017","start_date":"Aug 2011","subtitle":"Autodesk","title":"Design Engineer"}],"url":"https://www.linkedin.com/company/autodesk"},{"company":"Instructables","company_id":"instructables-com","location":"San Francisco, California","positions":[{"description":"•Responsible for growing the visibility, reputation, and accessibility of Instructables.com before, during, and after acquisition by Autodesk.•Developed physical prototypes with DIY mindset and emerging technologies.•Curated content, built community, and organized contests for Instructables.com.","duration":"2010 Apr 2013 3 years","duration_short":"3 years","end_date":"Apr 2013","start_date":"2010","subtitle":"Instructables","title":"Editor of Play"}],"url":"https://www.linkedin.com/company/instructables-com"},{"company":"City of Burnaby","company_id":"city-of-burnaby","location":"Burnaby, British Columbia","positions":[{"description":"•City Planning for new and existing structures. •Represented the Planning Department at Board of Variance hearings.•Lead Crime Prevention Through Environmental Design (CPTED) review with City Police and Fire Departments.","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"City of Burnaby","title":"Development Planning"}],"url":"https://www.linkedin.com/company/city-of-burnaby"},{"company":"Waterplay Solutions Corp.","company_id":"waterplay-solutions-corp-","location":"Kelowna, British Columbia","positions":[{"description":"•Designed zero-depth water spray parks for cities around the world. •Created construction drawings, electrical schematics, and provided technical support for installation, part replacement, and controller troubleshooting.•On-site repair of electro-mechanical controllers and pumps for parks.","duration":"Sep 2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"Sep 2005","subtitle":"Waterplay Solutions Corp.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/waterplay-solutions-corp-"}]', '["“Mike, a true pleasure to work with, leverages his deep knowledge of industry and audience personas to design and create impactful marketing assets that deliver a perfect balance of technical knowledge and humor. He knows how to create that invaluable “a-ha” moment that connects with viewers and drives results. Being a deeply skilled, multi-faceted fabricator means that Mike is as comfortable in a traditional wood or metal shop as he is in a workshop “of the future”. His years of 3D modeling, 3D printing, and CNC work combined with his old school skills make him a true creative content and prototyping catch. He will add so much, including the best sense of humor, to any organization lucky enough to have him. I am grateful to know him, and hope to have the opportunity to work with Mike again. ”","“Mike is a massive creative force. His unbound thought process and deep industry knowledge, come together to create marketing content that is both relevant and distinct. Mike and I worked together on a number of campaigns where he gave technical product expertise and positioning consultation that resulted in the development of content tests that tied customer needs to education solutions. Finally, Mike is the perfect person to be a part of early campaign development since he will simultaneously provide guardrails and open up new pathways towards impactful marketing content.”"]'] User: ['Samantha Rose, CID', 'My passion is utilizing workplace strategy to create functional environments that implement both sustainable and universal design practices in an aesthetically pleasing way.', 'Interior Designer at NFD Interior Architectural Planning + Design', 'NFD Interior Architectural Planning + Design', '[{"company":"NFD Interior Architectural Planning + Design","company_id":"nfd-inc.","industry":"Architecture & Planning","location":"Hunt Valley, Maryland, United States","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"NFD Interior Architectural Planning + Design","title":"Interior Designer"}],"url":"https://www.linkedin.com/company/nfd-inc."},{"company":"The Verve Partnership","company_id":"the-verve-partnership","location":null,"positions":[{"description":"","duration":"Oct 2017 Apr 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2021","start_date":"Oct 2017","subtitle":"The Verve Partnership","title":"Designer"},{"description":"At The Verve Partnership, a daily responsibility is maintaining the physical resource library. Currently, I am also building a digital library for the firm through My Resource Library, to improve ease of access and productivity when selecting finishes. Weekly tasks can include working on red lines, creating project binders, contacting manufacturer representatives, ordering and returning samples, space planning, or other office needs.","duration":"Mar 2017 Oct 2017 8 months","duration_short":"8 months","end_date":"Oct 2017","start_date":"Mar 2017","subtitle":"The Verve Partnership","title":"Intern"}],"url":"https://www.linkedin.com/company/the-verve-partnership"},{"company":"WebpageFX","company_id":"webfxinc","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"At WebpageFX, I worked on a multi-million dollar renovation of a recent adjacent acquisition. Simultaneously, I was finding solutions and implementing design elements at the occupied location. Weekly tasks changed frequently but could include specifying finishes, space planning, meeting with sales representatives, and on-site walk-throughs of the adjacent construction site. An individual project, that I designed, constructed, and installed, is an employee interactive dry-erase wall comprised of 45 geometric shapes that workers can customize using illustrations or graphic typography to showcase special moments and experiences during their time at WebpageFX.","duration":"Sep 2016 Feb 2017 6 months","duration_short":"6 months","end_date":"Feb 2017","start_date":"Sep 2016","subtitle":"WebpageFX","title":"Interior Design Intern"}],"url":"https://www.linkedin.com/company/webfxinc"},{"company":"TC Studios","company_id":"tc-studios","location":"Lancaster, Pennsylvania Area","positions":[{"description":"While working at TC Studios, I assisted designers on photo-shoots, as well as with propping & de-propping sets. While working at TC Studios, I assisted designers on photo-shoots, as well as with propping & de-propping sets.","duration":"Jul 2016 Aug 2016 2 months","duration_short":"2 months","end_date":"Aug 2016","start_date":"Jul 2016","subtitle":"TC Studios","title":"Intern"}],"url":"https://www.linkedin.com/company/tc-studios"},{"company":"Blockhouse Furniture","company_id":"blockhouse-furniture","location":"York, Pennsylvania Area","positions":[{"description":"At Blockhouse Contract Furniture, I helped create digital environments to be used on the company\'s website for marketing purposes while simultaneously getting hands-on experience in learning the manufacturing process. At Blockhouse Contract Furniture, I helped create digital environments to be used on the company\'s website for marketing purposes while simultaneously getting hands-on experience in learning the manufacturing process.","duration":"Jan 2016 May 2016 5 months","duration_short":"5 months","end_date":"May 2016","start_date":"Jan 2016","subtitle":"Blockhouse Furniture","title":"Intern"}],"url":"https://www.linkedin.com/company/blockhouse-furniture"},{"company":"Driven Fabrication & Upholstery","company_id":null,"location":"Middle River, Md","positions":[{"description":"Designed automotive interiors, fabrication, ordering product, managing finances, scheduling, website maintenance, customer service, and employee management.Within the first year of acquiring the books, I increased gross sales from $44,300 to $104,600 and kept a steady increase in profit margins for the remaining 3 years. Designed automotive interiors, fabrication, ordering product, managing finances, scheduling, website maintenance, customer service, and employee management.Within the first year of acquiring the books, I increased gross sales from $44,300 to $104,600 and kept a steady increase in profit margins for the remaining 3 years.","duration":"Jun 2011 Dec 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2014","start_date":"Jun 2011","subtitle":"Driven Fabrication & Upholstery","title":"Co Owner"}],"url":""},{"company":"Remedi SeniorCare Pharmacy","company_id":"remedi-seniorcare","location":"Middle River, MD","positions":[{"description":"","duration":"Apr 2010 Jun 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2012","start_date":"Apr 2010","subtitle":"Remedi SeniorCare Pharmacy","title":"Certified Pharmacy Technician"}],"url":"https://www.linkedin.com/company/remedi-seniorcare"}]', '["Breyanna Faulkner “I have had the pleasure of working with Samanatha in a few different areas. She is the president of NKBA at my school. Her leadership skills are exceptional. She has big ideas and the only thing bigger than her ideas is her passion to make a difference. She is always ready to work and help anyone in need. Samantha\'s passion spills over into her designs, shes not afraid to think outside of the box. She would not only be an asset to a company, but a pivotal team member. \\"”","Savana Ulrich “I am a fellow classmate and NKBA student chapter attendee with Samantha at the Art Institute of York. As her classmate, I have worked with Samantha on many projects and assignments. Sam brings innovative ideas to group work. Her leadership skills stand out in her role as the President of our NKBA & ASID student chapter. She provides many useful ideas and organizational skills that help the chapter thrive.”"]']### Assistant: The agent's job is to create impactful marketing assets that deliver a perfect balance of technical knowledge and humor, and today the user is reaching out to the agent because they need assistance in implementing sustainable and universal design practices in their workplace environment.
### Human: Agent: ['Aaron Provencal, CR', 'I have worked from the bottom up. I have worked on all aspects of restoration. I hold certifications in many areas and always obtaining more. My goal is to take Five Star Restoration to become the most respected restoration contractor in the Sacramento area. Specialties: We specialize in Water/Fire Damage Restoration, Content Restoration, Mold Remediation, Full Reconstruction, Remodeling, Thermal Imaging, Carpet Cleaning, and Disaster Recovery.', 'CEO at Five Star Restoration and Owner, Five Star Restoration', 'Five Star Restoration & Construction, Inc.', '[{"company":"Five Star Restoration & Construction, Inc.","company_id":"five-star-restoration-construction-inc","industry":"Construction","location":null,"positions":[{"description":"","duration":"Feb 2007 - Present 15 years 4 months","duration_short":"15 years 4 months","end_date":"Present","start_date":"Feb 2007","subtitle":"Five Star Restoration & Construction, Inc.","title":"CEO"},{"description":"","duration":"1994 - Present 28 years","duration_short":"28 years","end_date":"Present","start_date":"1994","subtitle":"Five Star Restoration & Construction, Inc.","title":"Production Manager"}],"url":"https://www.linkedin.com/company/five-star-restoration-construction-inc"},{"company":"Cleanco Carpets","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1991 Jan 1994 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1994","start_date":"Jan 1991","subtitle":"Cleanco Carpets","title":"Carpet Cleaner"}],"url":""}]', '["Jim Bostrom “Aaron is a self-made man. He displays high intelligence & has worked his way up from the bottom to the top in just a few short years. Although our acquaintance is through family ties, I have been able to observe first-hand how he pays close attention to details & always delivers his best in all his endeavors.”","Miranda Yee “The Five Star Restoration team provided the best care to some repairs in our family\'s home. I appreciated Aaron\'s utmost care and concerns to ensure our home was taken care of. ”"]'] User: ['Israel S. Noble', 'Work Hard. Have Fun. Make History.', 'Continuous Improvement Regional Process Engineer at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Amazon","title":"Regional Process Engineer - Manager Continuous Improvement"},{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Amazon","title":"Seasonal Sr. Operations Leader"},{"description":"","duration":"Jun 2020 Oct 2020 5 months","duration_short":"5 months","end_date":"Oct 2020","start_date":"Jun 2020","subtitle":"Amazon","title":"Talent Ambassador NACF"},{"description":"","duration":"Aug 2016 Jun 2020 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2020","start_date":"Aug 2016","subtitle":"Amazon","title":"Operations Manager"},{"description":"","duration":"Oct 2019 Jan 2020 4 months","duration_short":"4 months","end_date":"Jan 2020","start_date":"Oct 2019","subtitle":"Amazon","title":"TOM-Operations Coordinator"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"Store General ManagerSupply Chain and Logistics Expense ManagementSales and PayrollHiring and Staffing Retail LeaderProfit and Loss","duration":"Sep 2013 Jul 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2016","start_date":"Sep 2013","subtitle":"Target","title":"Store Team Leader - General Manager"},{"description":"","duration":"Jul 2010 Aug 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2013","start_date":"Jul 2010","subtitle":"Target","title":"Executive Team Lead - Guest Experience / Assets Protection"},{"description":"","duration":"Jun 2008 Jul 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 2010","start_date":"Jun 2008","subtitle":"Target","title":"Investigator, multi-unit"},{"description":"","duration":"Oct 2005 Jun 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2008","start_date":"Oct 2005","subtitle":"Target","title":"Executive Team Lead - Assets Protection"}],"url":"https://www.linkedin.com/company/target"}]', '["Shuling Guan “It\'s rare to report to a manager that is both a coach and a mentor. He always had the best interest of his team. Israel is energetic and passionate about his work. He was my STL at Target and he always gave me sound advice on how to be successful in my role. I was always impressed with Israel\'s enthusiasm and his ability to motivate others. I would recommend Israel to any organization looking for a great leader or someone to promote team engagement. ”","Michael Hammons “I had the opportunity to work with Israel, and he is a professional who is goal oriented and strikes out to complete the task at hand without compromise. He develops, builds and fosters partnerships on all levels of the organizations and uses them in the aid accomplishing of corporate goals. He is a valuable team player with any organization.”"]']### Assistant: The agent's job is to provide restoration and construction services, and today, the agent is reaching out to the user because they need to discuss a potential collaboration for a restoration project at the user's workplace.
### Human: Agent: ['Cy Hundley', "I love animals. I believe honoring and memorializing them through my life's work as an artist is an important and worthwhile endeavor. If you, or your business have the need for my services, perhaps as an important gift for another, then please contact me today to get on my schedule. Illustration, murals, fine art reproductions and products round out my daily work as a full time artist. I would love to meet you, and disuss any project, or help you to solve any problem needing artwork. Please contact me from either of my websites: petportraitsbycy.com, or artbycy.com.", 'Artist: Fine Art, Mural, Illustration', 'Art By Cy', '[{"company":"Art By Cy","company_id":null,"location":"Boulder Colorado","positions":[{"description":"I specialize in Pet, Wildlife, Flower and Garden fine art, realistic painting and drawing. I have an extensive line of original artworks and reproductions, including Prints, Posters, Greeting Cards and other handmade gifts and products available on a retail, and wholesale basis. Quantity with quality is no problem. As a commission artist, I specialize in Pet Portraiture, but am also sought after for Mural work, both in the private and corporate sectors. Lastly I am a strong Illustrator, from books to product graphics, I have a long list of happy clients. My reproduced products are available in quantity, and many of my original images are also available for license.You may see examples of everything above and learn more about me at either of my websites: www.artbycy.com, or for Pet Portraits: www.petportraitsbycy.com, and can visit my online store here: https://www.etsy.com/shop/ArtByCy","duration":"May 1990 - Present 31 years 10 months","duration_short":"31 years 10 months","end_date":"Present","start_date":"May 1990","subtitle":"Art By Cy","title":"Pet, Wildlife, & Nature Artist"}],"url":""},{"company":"Cy Hundley, Artist @ArtByCy","company_id":null,"location":"","positions":[{"description":"","duration":"May 1990 - Present 31 years 10 months","duration_short":"31 years 10 months","end_date":"Present","start_date":"May 1990","subtitle":"Cy Hundley, Artist @ArtByCy","title":"Fine art, Illustration & Mural artist"}],"url":""},{"company":"Cy Hundley Artist","company_id":null,"location":"","positions":[{"description":"30+ years of being commissioned for many Hundreds of Art works and Murals, and published Illustrations. Want references, Just ask!Publishing history:Book Cover and illustrations: \\"The Marshals, No man\'s Land\\" by Tim Deal 2016 Featured Artist: Life + Dog Magazine, May issue 2013* Juanita’s Restaurant Ad. Colorado Daily Newspaper: January 18 2007 “Welcome Back” page 8. Line Drawing.Complete Book Illustrations. “Intuitive Cooking” By Joanne Saltzman. 2006. “Stargazer” pastel, Digital Graphics Magazine, September 2004, page 39.Adventure Artist, Cuestix International, 30+ Individual PaintingsTransferred Onto pool cues and sold internationally since January 2000.","duration":"Jan 1980 - Present 42 years 2 months","duration_short":"42 years 2 months","end_date":"Present","start_date":"Jan 1980","subtitle":"Cy Hundley Artist","title":"Commissioned Artist/Illustrator/Muralist"}],"url":""}]', '["Dan Cashmore “Cy Produced a portrait of my dog Anya and my wife and we\'re astounded with the detail and quality that he put together of my Samoyed Husky. He truly has a gift that I have not seen in any other pet portrait artist. We also ended up getting charcoal portraits done of our cats. The quality, value, and professionalism is unbeatable. If you really want a quality ever lasting memory of your pet, working with Cy is a no brainier.”","Theresa Bullock “My fiancé hired Cy to do a portrait of our cat Achilles who had just been diagnosed with cancer. It was a surprise gift for me for our Anniversary. The painting is so beautiful, detailed, and captures Achilles perfectly! I can\'t believe the perfection and detail that went into this painting.. I love it! Thanks Cy!”"]'] User: ['Dawn Labenski', 'Currently work with residential homeowners to transform rooms into into fresh and inviting living space through use of color, texture, light, atmosphere and organization with an artistic flair.', 'Color and Design Consultant', 'Kevin Ryan Professional Painters', '[{"company":"Kevin Ryan Professional Painters","company_id":null,"location":"Barnstable/Yarmouth Area, Massachusetts","positions":[{"description":"Residential interior/exterior painting, specializing in trim, cabinets, furniture restoration, color matching.Murals and decorative finishes.Color consultation.","duration":"Jul 2010 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Jul 2010","subtitle":"Kevin Ryan Professional Painters","title":"Field Services Supervisor"}],"url":""},{"company":"Dream In Color","company_id":null,"location":"","positions":[{"description":"\\"Achieving a designer look on a homeowner budget.\\" rejuvenate anything from a wall to entire house* color and design consulting* faux and decorative finishes* custom interior painting","duration":"Mar 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Mar 2008","subtitle":"Dream In Color","title":"Design and Color Consultant"}],"url":""},{"company":"Landmark Education","company_id":null,"location":"","positions":[{"description":"Lead teams in registration and production for three-day trainings in transformational learning.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Landmark Education","title":"Advanced Course Registration Team, Production Assistant"}],"url":""},{"company":"Catchlight Painting, Inc","company_id":null,"location":"","positions":[{"description":"Specialized in color matching and refinishing interior and exterior stain, paint and decorative finishes. Produced sample boards for client approval. Responsible for supervising crew, and maintaining budget, materials and company vehicle on high-end residential projects.","duration":"Jul 2009 Oct 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2010","start_date":"Jul 2009","subtitle":"Catchlight Painting, Inc","title":"Lead Painter"}],"url":""},{"company":"Young Ideas Painting and Design","company_id":null,"location":"","positions":[{"description":"Worked closely with homeowners, painting and general contractors, architects and designers to coordinate application of standard and specialty paint and stain colors/ finishes for high-end residences in Boston and surrounding suburbs. Specialized in faux finish techniques such as color wash, strie, linnen, suede, stripes, wood grain, granite, marble, metalic.Supervised crew membersConsulted with manufacturers for troubleshooting and finding superior products.","duration":"Aug 2002 Sep 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Sep 2008","start_date":"Aug 2002","subtitle":"Young Ideas Painting and Design","title":"Decorative Paint and Color Specialist"}],"url":""},{"company":"Fine Interior Finishes","company_id":null,"location":"","positions":[{"description":"Custom color mixing and application of Venetian plaster for restaurant and high-end residential clients.Color matching and application of faux wood technique refreshing golden oak beams and trim to blend with new custom built cherry kitchen cabinetry.","duration":"Oct 2002 Jan 2003 4 months","duration_short":"4 months","end_date":"Jan 2003","start_date":"Oct 2002","subtitle":"Fine Interior Finishes","title":"Faux Finish Specialist"}],"url":""}]', '["“Dawn is detail oriented, focused, and hard working. She provides a very thorough and professional service. I highly recommend hiring her.”","“Dawn has an impeccable color sense, a wealth of innovative ideas, and a command of her materials as well as an effervescent personality. She’s creative and clever with large and small projects alike. She selected color combinations that worked well in my home office that I wouldn’t have arrived at on my own. She solved a lighting and privacy issue in my main office by drawing images on handmade paper that continues to get compliments years later. I heartily recommend Dawn for her design work, color consulting and painting. She’ll brainstorm and collaborate with you, and takes the time to get to know your interests, needs and proposed use of space. She listens and is honest and respectful. Plus, you can’t beat the smile and sense of humor! Marcia Weiss, Psychotherapist, Collaborative Psychotherapy”"]']### Assistant: The agent's job is to create artwork for various purposes and clients, and today, the agent is reaching out to the user because they need assistance with color and design consulting for a residential project involving transforming rooms into fresh and inviting living spaces.
### Human: Agent: ['Dan Serafin', 'Over 25 years in technical product creation and realization. Leading engineering teams through all design phases of product development from concept to production. Strong experience with embedded controls utilizing wireless/RF, remote sensors and motion control with background in communications. System experience spans across healthcare, automotive, consumer, and commercial domains. Areas of expertise: • Developing products that scale to high volume manufacturing • Creating solutions that meet cost, quality and schedule requirements • Manage and motivating teams • Project management of cross functional teams using waterfall and agile processes • Problem solving at all stages of product development • Estimating engineering project costs, schedules and required resources', 'Director Mechatronics', 'Swisslog Healthcare', '[{"company":"Swisslog Healthcare","company_id":"swissloghealthcare","industry":"Hospitals and Health Care","location":"Broomfield, Colorado, United States","positions":[{"description":"","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Swisslog Healthcare","title":"Director Mechatronics"}],"url":"https://www.linkedin.com/company/swissloghealthcare"}]', '["Eng Hua Y. “It was a pleasure working with Dan Serafin. He was an excellent team player who has a very flexible personality that adapts to changes easily. He was also highly dependable and has good project management skills to ensure that tasks and projects were successfully tracked and accomplished on time. I wish him all the best and would recommend Dan for any technical/managerial role without any hesitation.”","John Soliday “It was a pleasure working with Dan at LGS. He is very knowledgeable and easy to work with.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to manage and motivate teams in technical product creation, and today the user is reaching out to the agent because they need assistance in matching healthcare providers with hospitals and communities.
### Human: Agent: ['Lourdes Taglialatela', 'Accomplished and results-oriented professional with extensive experience in spearheading various projects and managing challenging cases in a fast-paced environment by monitoring and managing effective strategies with a keen focus on ensuring operational excellence. Bilingual fluency in English and Spanish.', 'Accomplished Administrative and Management Professional with Experience and Expertise in Office Management / Non-Profits / Case Management and Human Services / Event Planning / Marketing', 'St. Peter of Alcantara Catholic Church', '[{"company":"St. Peter of Alcantara Catholic Church","company_id":"st.-peter-of-alcantara-catholic-church","industry":"Religious Institutions","location":"Port Washington, New York, United States","positions":[{"description":"","duration":"Oct 2010 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Oct 2010","subtitle":"St. Peter of Alcantara Catholic Church","title":"Director"}],"url":"https://www.linkedin.com/company/st.-peter-of-alcantara-catholic-church"}]', '["Julie Harnick “I am writing to recommend Lourdes Taglialatela for whatever position she is seeking. I have known Lourdes for two years. I am currently the Executive Director of the Community Chest of Port Washington and I coordinate the relief efforts for the Port Washington COVID-19 Community Response Fund and working group. It is in that capacity that I know Lourdes. Lourdes is a valued member of the PW COVID-19 Community Response working group. This includes the food pantry relief, Port Pantry Supply, Mask Brigade, Helping Hands for Seniors (shopping and delivery), Laundry love, rent negotiation and arrears, and other initiatives. Lourdes is thoughful and creative and pays attention to detail. She has a great sense of humor, which comes across when she is engaging with others. Lourdes is enthusiastic, calm, and very kind. She is a team player; always looking to work with others if it makes sense. On a personal level, I know that she is a good listener, able to validate and has a loving heart. If I were to explain Lourdes in one word it would be “kind.” You would be extremely well-served by hiring Lourdes Taglialatela. ”","Wendy Weatherford-Marks “Lourdes is amazing. We worked together during an incredible time at MTV when the channel was at the height of its popularity. Lourdes was the executive assistant to our fearless leader, Harriet Seitler. She helped Howie run the department like clockwork. Her positive spirit, absolute dedication, fun loving nature and ability to juggle a million things at once are just a few of the many great things about her. I\'m so happy we\'ve remained friends after all these years! ”"]'] User: ['LeAnn Gfrerer', 'LeAnn is a local, highly accomplished, energetic and driven Leader. What can I offer you as a “highly regarded” partner: ✔ Trusted Advisor ✔ Strong Communication ✔ Excellent Customer Service ✔ Responsiveness ✔ Follow-through second-to-none ✔ Extensive cross-industry expertise', 'Client Engagement Director', 'TALENT Software Services', '[{"company":"TALENT Software Services","company_id":"talent-software-services","industry":"IT Services and IT Consulting","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Founded in 1987 and headquartered in Minneapolis, Talent Software Services is a Certified Service Disabled Veteran-Owned Small Business (SDVOB) providing IT \\"TALENT\\" and beyond to the local Minneapolis market and nationally. I am Champion of the Customer Experience to ensure stellar Customer Service and overall Customer Satisfaction, and am actively engaged with Clients to position myself and Talent Software Services as a leading \\"trusted adviser\\" and your personalized go-to IT \\"TALENT\\" and beyond Specialist. Process improvement, Innovation and Communication are integral and main ingredients in all I do. Talent is committed to hiring Veterans and connecting Veterans with employers who value their skills, attitude and experience. Talent has built strong relationships \\"second-to-none\\" nationwide with the Veteran community and we focus on matching Veterans to the right opportunities.TALENT Software Services is honored to have earned the 2020 Military Friendly® Employers designation.Through our Veteran Talent Search (VTS) program, we provide support, mentoring and training opportunities for our Veterans. Our VTS team is able to partner with Clients to create specific programs which would include the initial training for Veterans followed by industry and company-specific training until placed at Client sites., It is an \\"honor-to-give-back\\" in a small way to our Veterans.TALENT is where top Twin Cities IT TALENT and beyond find their value in their respective local marketplaces.","duration":"Jul 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jul 2019","subtitle":"TALENT Software Services","title":"♦Client Engagement Director♦"}],"url":"https://www.linkedin.com/company/talent-software-services"}]', '["LinkedIn User “ LeAnn Gfrerer #Kudos It\'s incredible how often you exceed expectations #GoingAboveAndBeyond Thank you so much LeAnn Gfrerer for being there to answering all my questions and resolving all the issues. Since you joined #talentsoft it is awesome experience to work with you. You are always available to help your resources. Your interpersonal communication makes it easy for a resource to understand the situation better. LeAnn is one of the best Accounts Manager I have worked with. She is an #incredible leader and sincerely help her consultants. I really appreciate her feedback from the client and her support. Since she joined #talentsoft I see a big change and I highly #recommend LeAnn.”","Jarvis Edongnek “I work for LeAnn, while she worked as the sales Director at Charter Solutions. We worked on the improving their Salesforce instance to suit more with their internal process. LeAnn\'s knowledge and thoroughness is second to none. She was on point with what she wanted and how to present it. She supervised the product with a lot of enthusiasm and interest. She was available for support at any time you needed her. It was a joy to work for her. I highly recommend LeAnn for greater positions in a sales environment.”"]']### Assistant: The agent's job is to manage client engagements, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity in the IT services industry.
### Human: Agent: ['Steven Nuechterlein', 'Results-oriented operations professional offering progressive management experience leading key growth initiatives and driving data science-focused process improvement. Delivers innovative, reliable, cost-saving solutions and strategies that streamline processes and drive business growth in a dynamic environment. Committed, analytical, and hands-on with a proven track record reflecting proactive leadership experience that inspires and motivates teams. Known for collaborative work ethic, problem-solving and communication skills, and successful delivery of work.', 'Senior Client Success Manager at Enklu', 'Enklu', '[{"company":"Enklu","company_id":"enklu","industry":"Software Development","location":"Raleigh-Durham-Chapel Hill Area","positions":[{"description":"","duration":"Feb 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Enklu","title":"Senior Client Success Manager"}],"url":"https://www.linkedin.com/company/enklu"},{"company":"BandLab Technologies","company_id":"bandlab","location":"Raleigh-Durham-Chapel Hill Area","positions":[{"description":"","duration":"Nov 2021 Feb 2022 4 months","duration_short":"4 months","end_date":"Feb 2022","start_date":"Nov 2021","subtitle":"BandLab Technologies","title":"Senior Manager, Support, Billing, & Operations"}],"url":"https://www.linkedin.com/company/bandlab"},{"company":"ReverbNation","company_id":"reverbnation","location":null,"positions":[{"description":"- Expand client engagement, creating a complex helpdesk ticket tagging system to quickly identify trends in client engagement and product questions to report to product managers and quality assurance teams. - Streamline data analysis for an internal team of 100+ employees, facilitating quick escalation of unknown bugs, product issues, and other client trends.- Launch multiple Zendesk Help Desk systems for sister companies, Zire and PlayMetrics, creating FAQ articles, macros, triggers, automations, ticket tagging, and report systems, onboarding and training 8 employees.- Collaborate with product managers to analyze subscription checkout rates through A/B testing, implementing process automation throughout checkout flow to improve conversion rates. - Create an audit system for digital marketing campaign product quality controls and approval processes, collaborating with developers to improve approval time 140%.- Increase release submission flow first time success rate from 60% to 92%+, partnering with digital distribution aggregate vendors to correct metadata issues and reduce Apple Music quality check corrections.- Champion and enable rapid information access, developing a comprehensive knowledge base for use as an ongoing onboarding tool for information on admin system, helpdesk, product knowledge, and site navigation.","duration":"Jan 2021 Jan 2022 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2022","start_date":"Jan 2021","subtitle":"ReverbNation","title":"Senior Manager, Support, Billing, & Operations"},{"description":"- Innovated customer support processes, finding creative strategies to improve both new and pre-existing processes, including team training session scheduling and proactive learning for trending industry techniques.- Led a proactive learning environment by modeling and mentoring through shared knowledge, access to training, and encouragement toward professional development.- Implemented an API system, pulling client data from the database and populating the ticketing system for team members to quickly identify account information, dramatically improving first-reply and overall resolution times.- Managed daily operations for support, billing, and fraud prevention departments, supporting 12+ employees.- Drove consistent, daily communications with employees, customers, product developers, development operations, and QA to ensure optimal issue resolution during customer support escalation.- Analyzed and identified areas requiring increased vigilance, creating customized reporting to develop and improve customer support processes.","duration":"Dec 2016 Jan 2021 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jan 2021","start_date":"Dec 2016","subtitle":"ReverbNation","title":"Manager, Support, Billing, & Operations"},{"description":"- Supported 250+ clients weekly, identifying problems, researching answers, and guiding clients through corrective steps via phone and email.- Automated client support by implementing a complex Help Center (FAQ) and integrating with the ticketing system to drastically improve one-touch ticket rates.- Managed the billing and fraud prevention departments, leading a 16-member team to directly resolve billing and fraud prevention inquiries with clients and vendors.- Implemented a ticket spot checking system to review resolved tickets, scheduling one-on-one meetings with team members to improve ticket satisfaction scores from 78% to 93%.","duration":"May 2014 Dec 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Dec 2016","start_date":"May 2014","subtitle":"ReverbNation","title":"Manager, Billing & Operations"},{"description":"- Promoted to a leadership position to oversee and manage billing team and processes, reliably displaying excellent critical thinking skills when resolving escalations with complex billing systems.- Resolved chargeback disputes and communicated directly with payment providers, utilizing excellent communication skills and teamwork when engaging with internal and external stakeholders.","duration":"Aug 2013 May 2014 10 months","duration_short":"10 months","end_date":"May 2014","start_date":"Aug 2013","subtitle":"ReverbNation","title":"Senior Billing Representative"},{"description":"- Answered incoming emails and phone calls regarding general customer support and billing specific inquiries.- Communicated with banks and payment providers to assist chargeback claims, reproducing and reporting bugs to the QA team.","duration":"May 2012 Aug 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2013","start_date":"May 2012","subtitle":"ReverbNation","title":"Billing Representative"}],"url":"https://www.linkedin.com/company/reverbnation"}]', '["Swati Mehta “I had the great pleasure of working with Steven during my time at Reverbnation. Though Steven and I worked in roles that didn\'t interface directly, he was a great coworker and friend. He engages with people who aren\'t necessarily in his department - which contributes to a sense of belonging at the company, especially when you are new. He looked out for the best interests of those reporting to him and it shows when you see that his direct reports over the years have grown into new roles to prevent stagnancy. Anyone would be lucky to have Steven as a manager or an employee!”","Harry Hoppe “It\'s rare that you encounter a manager and mentor such as Steven. I reported to Steven for just over a year and learned a ton in that short time frame. Steven was an expert in navigating even the most difficult of scenarios and his patience was remarkable. I would not be where I am at today without the skills I learned from him while at ReverbNation. I still miss the board game happy hours! Any employee would be lucky to have Steven as a manager.”"]'] User: ['Chris Chamberlin', 'Specific strengths in social and environmental responsibility, strategic planning, coalition building and multi-brand initiatives especially within consumer goods, energy, transportation, tourism, food/agriculture, natural resources and entertainment.Specialties include corporate communications, sustainability and environmental policy development, issues and crisis management, consumer marketing, spokesperson training, partnership development and facilitation, public speaking and written communications.', 'Building climate solutions and accelerating the transition to a more just economy where all beings thrive.', 'Effect Partners', '[{"company":"Effect Partners","company_id":"effect-partners","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Effect Partners","title":"President"},{"description":"Lead client service, growth and innovation for social change enterprise focused on inspiring impactful business solutions powered by music, art and culture.","duration":"Feb 2018 Dec 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2019","start_date":"Feb 2018","subtitle":"Effect Partners","title":"General Manager"},{"description":"Served as the Sustainability Manager for the U2 Joshua Tree Tour. Consulted with tour management on efforts to reduce water and waste and increase conservation across all aspects of the tour. Worked with tour sponsors on fan-based initiatives that inspire climate positive behaviors. Engaged with stadium operators and local experts to find new ways to improve the environmental impact of future tours and events.","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Effect Partners","title":"Sustainability Consultant"}],"url":"https://www.linkedin.com/company/effect-partners"},{"company":"Citizen Relations","company_id":"citizen-relations-international","location":null,"positions":[{"description":"Lead regional hub supporting clients integrated marketing and business building needs across Asia Pacific including China, Japan, Korea, Southeast Asia and AUS/NZ. Help lead cross-network collaboration with Blue Focus International sister agencies, including We Are Social, Blue Digital and Vision7 North America. Help transform the overall Citizen business by exploring new approaches to servicing transformational organizations including start-ups, social enterprises and inspired citizens working on solutions to today\'s toughest challenges.","duration":"Aug 2015 May 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2017","start_date":"Aug 2015","subtitle":"Citizen Relations","title":"Managing Director, Asia Pacific"},{"description":"Ensure all Citizen Paine clients are supported by public relations experts with the passion, imagination and audacity needed to deliver success. Lead agile collaboration across Citizen Relations network to further grow award-winning talent, execute iconic client programs and exceed agency business growth targets.","duration":"Aug 2012 Aug 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2015","start_date":"Aug 2012","subtitle":"Citizen Paine at Citizen Relations International","title":"General Manager, U.S. Client Services Team"},{"description":"Provide senior counsel and mobilize award-winning execution for admired companies across various business sectors. Sample of current clients include: P&G Corporate Sustainability, P&G\'s GIVE and Future Friendly, Duracell, Aflac, Sungevity and Best Foundation.","duration":"Aug 2008 Aug 2015 7 years 1 month","duration_short":"7 years 1 month","end_date":"Aug 2015","start_date":"Aug 2008","subtitle":"Citizen Relations International","title":"Managing Director, Citizen Paine"}],"url":"https://www.linkedin.com/company/citizen-relations-international"},{"company":"Ketchum","company_id":"ketchum","location":"","positions":[{"description":"Helped lead issues and crisis practice for Ketchum West. Assisted in launch of Ketchum Sustainability Network - internal team of experts that assisted more than 30 global brands in a wide variety of triple bottom line programs. Clients advised included: Activision, Baby Einstein, California Milk Advisory Board, Chase Card Services, Double A Paper, FedEx, Horizon Organic. Helped lead issues and crisis practice for Ketchum West. Assisted in launch of Ketchum Sustainability Network - internal team of experts that assisted more than 30 global brands in a wide variety of triple bottom line programs. Clients advised included: Activision, Baby Einstein, California Milk Advisory Board, Chase Card Services, Double A Paper, FedEx, Horizon Organic.","duration":"Aug 2006 Aug 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2008","start_date":"Aug 2006","subtitle":"Ketchum","title":"Vice President, Issues and Crisis"}],"url":"https://www.linkedin.com/company/ketchum"},{"company":"Denver Community Leadership Forum","company_id":null,"location":"","positions":[{"description":"Helped lead development of alumni network for one of nation\'s longest running year-long leadership development programs. Helped lead visibility strategy in support of 20th anniversary that successfully raised awareness and scholarship funds for new participants. Helped lead development of alumni network for one of nation\'s longest running year-long leadership development programs. Helped lead visibility strategy in support of 20th anniversary that successfully raised awareness and scholarship funds for new participants.","duration":"Feb 2002 Aug 2006 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2006","start_date":"Feb 2002","subtitle":"Denver Community Leadership Forum","title":"Chair, Alumni Network"}],"url":""},{"company":"MGA Communications","company_id":"mga-communications","location":"","positions":[{"description":"Shareholder/Part-owner and day-to-day leader of client service practice. Primary expertise in public involvement, stakeholder management and reputation management programs for community development, transportation, energy and natural resources industries. Clients supported include: Chase Card Services, Colfax Marathon, Colorado Education Association, Kroger, Questar, Regional Transportation District (RTD), Rocky Mountain Arsenal, Shell Oil Company, U.S. Army, U.S. Fish and Wildlife Service and Williams.","duration":"Feb 1997 Aug 2006 9 years 7 months","duration_short":"9 years 7 months","end_date":"Aug 2006","start_date":"Feb 1997","subtitle":"MGA Communications","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/mga-communications"},{"company":"The Solis Group","company_id":"the-solis-group","location":"","positions":[{"description":"Supported variety of public relations clients as member of client services team, including: US West, Norwest Banks (now Wells Fargo), Ptarmigan Country Club, Valley Bank Supported variety of public relations clients as member of client services team, including: US West, Norwest Banks (now Wells Fargo), Ptarmigan Country Club, Valley Bank","duration":"Jan 1996 Jan 1997 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1997","start_date":"Jan 1996","subtitle":"The Solis Group","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/the-solis-group"},{"company":"The Reading Detective","company_id":null,"location":"","positions":[{"description":"Managed marketing and public relations programs for small, independent private school specializing in children with ADD and dyslexia. Taught creative writing class and mentored individual students. Managed marketing and public relations programs for small, independent private school specializing in children with ADD and dyslexia. Taught creative writing class and mentored individual students.","duration":"Aug 1994 Dec 1995 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 1995","start_date":"Aug 1994","subtitle":"The Reading Detective","title":"Director of Public Relations"}],"url":""}]', '["Paul Hartwick “Chris is a communication superstar. Awesome client service. Creative, strategic and quick thinker. Outstanding teammate. Chris is someone who always over-delivers.”","Amy Atlas “Chris is the kind of leader that empowers his team with a brilliant mix of being teacher and supporter. His strategic thinking, calm demeanor and exceptional experience make it a privilege to work with and learn from him. He truly cares about his clients and is committed to asking the challenging questions that ultimately turn good campaigns into greatness.”","Shannon Diederich (she/her/hers) “Chris is a strategic thinker, a strong executor and an exceptional communications counselor. Wise for his years, he is quick to develop sound strategies to help a business sustain itself, improve its reputation, mitigate a crisis or enhance its brand. He\'s been one of those bright talents I\'ve had the privilege to work with -- and learn from.”","Kara Brown “Chris is a leader and team builder. His passion, vision and willingness to take on the most difficult challenges are what makes him not just an excellent executive but someone who can truly transform a business. Trusted by his colleagues and clients alike, Chris is an incredibly valuable part of any organization. I very much look forward to working together again one day.”","LinkedIn User “Chris is a true professional. He is strategic, creative and wise beyond his years. Chris is also an exceptional leader, manager and mentor. I\'ve had the pleasure of working with Chris as a teammate at two agencies, and always look forward to the opportunity to work with him.”"]']### Assistant: The agent's job is to drive business growth and streamline processes, while the user is reaching out to the agent because they need assistance in developing impactful business solutions for social change powered by music, art, and culture.
### Human: Agent: ['Michael Scarbrough', 'Michael Scarbrough is a seasoned senior health care executive with more than 30 years of success in healthcare. Leveraging extensive experience managing care services, government health programs, and business development for one of the nation’s leading healthcare companies, My broad areas of expertise include driving business results, startups, strategy, operations, healthcare policy, new business development, P&L, governance, Medicaid, Medicare and other government programs, strategic alliances, technology to drive value in healthcare, and provider/payer value-based arranagements.', 'Co-Founder & President at Prospero Health', 'Prospero Health', '[{"company":"Prospero Health","company_id":"prospero-health","industry":"Hospitals and Health Care","location":"Greater Memphis Area","positions":[{"description":"","duration":"Jul 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jul 2019","subtitle":"Prospero Health","title":"Co-Founder & President"}],"url":"https://www.linkedin.com/company/prospero-health"},{"company":"MC Management, LLC","company_id":"mc-management-llc","location":"Greater Memphis Area","positions":[{"description":"Managing various family business investments Managing various family business investments","duration":"Jul 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jul 2015","subtitle":"MC Management, LLC","title":"Board Member"}],"url":"https://www.linkedin.com/company/mc-management-llc"},{"company":"AristaMD","company_id":"aristamd","location":"San Diego, California","positions":[{"description":"","duration":"Feb 2018 Mar 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2020","start_date":"Feb 2018","subtitle":"AristaMD","title":"Board Member"}],"url":"https://www.linkedin.com/company/aristamd"},{"company":"Cyft Inc","company_id":"cyft","location":"Greater Memphis Area","positions":[{"description":"Providing strategic advisory services at Cyft, Inc. Providing strategic advisory services at Cyft, Inc.","duration":"Dec 2017 Jun 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2019","start_date":"Dec 2017","subtitle":"Cyft Inc","title":"Advisor"}],"url":"https://www.linkedin.com/company/cyft"},{"company":"Anthem, Inc.","company_id":"antheminc","location":"Greater Memphis Area","positions":[{"description":"Responsibility for leading Medicaid Specialty Products Organization (behavioral health, long term services & supports, and intellectual and developmental disabilities), Business Development, Product Development, Provider Networks, Business Integration and Development, and Medicaid Alliances for the largest Medicaid business in the United States, serving 5.8 million members in 20 states. Responsibilities include P&L ownership for specialty products and Alliances as well as strategy and overall growth of Anthem\'s Medicaid business. Anthem\'s Medicaid business was the largest Medicaid plan in the United States and has experienced significant growth under Michael\'s leadership. This included winning over 90% of all managed care RFP\'s pursued and generating over $4 billion in new annual revenues. The business operates health plans branded under the Amerigroup, Anthem Blue Cross and Blue Shield, Simply and Unicare brands.","duration":"Dec 2012 May 2016 3 years 6 months","duration_short":"3 years 6 months","end_date":"May 2016","start_date":"Dec 2012","subtitle":"Anthem, Inc.","title":"Senior Vice President, Medicaid Development and Specialty Products"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"Amerigroup Corporation","company_id":"amerigroup-corporation","location":null,"positions":[{"description":"Responsible for all aspects of Amerigroup\'s relationship with the health care provider community, including provider collaboration, networks, servicing, and overall lifecycle management. Amerigroup\'s provider collaboration initiative involves medical homes, shared and aligned incentives, and innovative care delivery design. Amerigroup\'s provider network included over 160,000 providers in the 14 states in which Amerigroup operated.","duration":"Jan 2011 Dec 2012 2 years","duration_short":"2 years","end_date":"Dec 2012","start_date":"Jan 2011","subtitle":"Amerigroup Corporation","title":"SVP, Health Care Delivery Systems"},{"description":"Responsible for health plan operations, including provider relations/network development, health care management (UM, CM, and DM), behavioral health, quality management, and matrix partner relations. Also responsible for medical cost budget management as well as provider network and utilization management strategy development.Previously COO for TLC Family Care Healthplan (acquired by AMERIGROUP) until May 2008. Have been the COO for all Tennessee operations since May 2008.","duration":"Nov 2007 Jan 2011 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2011","start_date":"Nov 2007","subtitle":"Amerigroup Corporation","title":"COO - Tennessee"}],"url":"https://www.linkedin.com/company/amerigroup-corporation"},{"company":"TLC Family Care Healthplan","company_id":null,"location":"","positions":[{"description":"Resonsible for corporate operations and administration of the health plan and its subsidiary. Responsibilities included provider relations/network development, business development, project management office, information systems, and strategy development.Helped found Midsouth Health Solutions (MHS), a for profit subsidiary designed to support and serve other health care entities through the technology and capabilities of TLC Family Care Healthplan. Served as Secretary of the Board of Directors of MHS.Business was acquired by AMERIGROUP Tennesssee, Inc., a subsidiary of AMERIGROUP Corporation (NYSE: AGP) which was later acquired by ANTHEM Inc. (NYSE: ANTM)","duration":"Oct 1999 Oct 2007 8 years 1 month","duration_short":"8 years 1 month","end_date":"Oct 2007","start_date":"Oct 1999","subtitle":"TLC Family Care Healthplan","title":"VP, Administration"}],"url":""},{"company":"Prudential Healthcare","company_id":"prudential-healthcare","location":"","positions":[{"description":"As Manager of Provider Relations, was responsible for all network development activities in a 3-state region.Also worked as Manager, Government Programs during this stint of employment. Administered all aspects of managed Medicaid product including launch of managed Medicaid program in 1994. As Manager of Provider Relations, was responsible for all network development activities in a 3-state region.Also worked as Manager, Government Programs during this stint of employment. Administered all aspects of managed Medicaid product including launch of managed Medicaid program in 1994.","duration":"Jul 1993 Oct 1999 6 years 4 months","duration_short":"6 years 4 months","end_date":"Oct 1999","start_date":"Jul 1993","subtitle":"Prudential Healthcare","title":"Manager, Provider Relations"}],"url":"https://www.linkedin.com/company/prudential-healthcare"}]', '["Michael Kinne “Michael has a level of integrity and work ethic that is unrivaled. Moreover, his broad knowledge of health care and personal passion for serving vulnerable populations make him an asset to any organization.”","Steven Jenkins “Michael is an intelligent, motivated executive with a motivational leadership style. He strikes a healthy balance between mentorship and leadership. Michael is an incredibly knowledgeable leader in the managed care industry and couples that knowledge with a keen understanding of the operational and support functions of a health plan.”"]'] User: ['Adam Hayes', 'Proven leadership, strategy and business development, with progressive corporate and small business experience.', 'Owner \| Chief People Officer at Truman Grey', 'Truman Grey Salon and Market', '[{"company":"Truman Grey Salon and Market","company_id":"elangermantown","industry":"Consumer Services","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Truman Grey Salon and Market","title":"Owner \| Chief People Officer"}],"url":"https://www.linkedin.com/company/elangermantown"},{"company":"Hayestudio","company_id":"ah-graphic-design","location":"Greater Nashville Area, TN","positions":[{"description":"In fact, design is one of my very favorite things. I once took a personality test that showed that my ultimate driver, the thing that gets me out of bed in the morning, is beauty. That need to create something beautiful and share it pushed me to study Design in college, to pursue a career as a creative director and ultimately start my own business so that I could share my gifts with stable, successful, but struggling businesses who are working their asses off to share their amazing offerings, too. Let’s work on it together, shall we?","duration":"Apr 2011 Nov 2019 8 years 8 months","duration_short":"8 years 8 months","end_date":"Nov 2019","start_date":"Apr 2011","subtitle":"Hayestudio","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/ah-graphic-design"},{"company":"HayesPatel Home","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"Personally cultivated tips, tricks, and tools to breathe new life into your home.After spending 7 years renovating our first home, we discovered our hands on approach was considered crazy by most of our friends and family. They loved what we did, but were constantly surprised at the projects we were willing to take on. Perhaps it was the underwhelming expendable income of a first time homebuyer, but we rarely considered our DIY projects to be too difficult for the average person (limited funds can be a great motivator to take on new challenges).As we searched for our second home, we thought back to our previous experiences. We were able to get a larger home in a more serene neighborhood, confident of the changes we could make ourselves. We’ve decided to document the process and share it, so that others are inspired to make their house a home. Lucky for you, this house needs a LOT more work. I mean A LOT. We’ve already learned some new things, and look forward to sharing our experiences with you. Welcome to our home!","duration":"Apr 2011 Jun 2019 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jun 2019","start_date":"Apr 2011","subtitle":"HayesPatel Home","title":"Co-Owner"}],"url":""},{"company":"ELAN Hair/Skin/Restore","company_id":"elan-hair-skin-restore","location":null,"positions":[{"description":"","duration":"Jul 2010 May 2019 8 years 11 months","duration_short":"8 years 11 months","end_date":"May 2019","start_date":"Jul 2010","subtitle":"ELAN Hair/Skin/Restore","title":"Director Of Operations"},{"description":"At ELAN, I designed, coordinated, and maintained all marketing and advertising collateral including the renovation of a $15,000 premier website. Extensive experience managing large teams of diverse personalities in deadline-driven environments, established employee career development tools, leading cross-functional team collaboration, and developed industry outreach opportunities. I managed all social media platforms; results included an increase of 2,300 followers on Facebook, created and built Instagram as a company platform, gained 3,000+ followers, and added 350 new followers on Twitter. Utilized B2B opportunities by connecting & working with area businesses to cross-promote via social media and partner collaborations, ELAN showed an increase in business annually on average 160%. • Planned and executed an innovative marketing campaign to capitalize on new demographics coming to Nashville • Streamlined operations using digital media to connect, communicate and coordinate with staff, clientele and potential recruits (both local and nationally) • Planned media strategy for growth and expansion of business profile • Aligned creative functions and developed system for producing multi-disciplinary creative work that supported strategic plans within a fast-paced environment • Negotiated and managed all creative vendor and supplier relationships, while streamlining costs, which led to an annual savings of 45% • Built and developed 2 of the 4 company brands from the ground up, integrating their brand identity into the existing company profile","duration":"Jul 2010 Sep 2017 7 years 3 months","duration_short":"7 years 3 months","end_date":"Sep 2017","start_date":"Jul 2010","subtitle":"ELAN Hair/Skin/Restore","title":"Director of Operations / Director of Digital Media"}],"url":"https://www.linkedin.com/company/elan-hair-skin-restore"},{"company":"ADCO Enterprises","company_id":"adco-enterprises","location":"Middle TN","positions":[{"description":"ADCO Enterprises, Livingston, TNJanuary 2009 - June 2016Leasing and Territory ManagerAt ADCO, I oversaw project management, creative direction and residential renovation. During my time at ADCO I had complete oversight of operations, advertising, brand strategy and tenant management for 16 residential properties and 4 commercial properties. I oversaw the roll-out of a new property management website, company branding and B2B marketing with area businesses and city leadership to increase awareness of private rental opportunities and new businesses coming to the area. • Sole oversight of budget and finance for property management • Partnership with Livingston Mayors Office to solicit and attract businesses for vacant properties","duration":"Jan 2009 Jun 2016 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jun 2016","start_date":"Jan 2009","subtitle":"ADCO Enterprises","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/adco-enterprises"},{"company":"Sephora","company_id":"sephora","location":"","positions":[{"description":"Taking on a challenging new role in the cosmetic industry, I was brought on by Sephora to act as a Department Lead over the fragrance department. In my position, I assisted in implementation and organization for the new store set-up and opening. As a department lead, I had many multi-faceted duties to which I catered to on a day to day basis. Among them, I was responsible for new hire training and development for all department employee’s, ongoing training of existing dept staff, and working with Store Director to ensure weekly payroll compliance is met. I also managed the Holiday Recovery Team, a team that helped prepped the store for the demanding business needs of the holiday season. I also handled operational tasks such as evaluating and altering staff costs as necessary per week, weekly staff scheduling, and limiting store costs to increase profitability. As an overall manager of the store, I consistently managed a staff of 40+ staff, (70+ holiday staff) in a high traffic location. Lastly, I served as both store visual manager and trainer for visual and merchandising needs.","duration":"Feb 2006 Nov 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2008","start_date":"Feb 2006","subtitle":"Sephora","title":"Fragrance Lead"}],"url":"https://www.linkedin.com/company/sephora"},{"company":"Gap Inc.","company_id":"gap-inc-","location":"","positions":[{"description":"As an AGM with Gap Inc, I was promoted up from within from a denim specialist to an assistant general manager in a 5 million dollar location. As an AGM, I managed and developed a staff of 30+, 60+ during the holiday season. I supervised area store visual merchandising implementation, as well as the trainer for the area visual team and assisted with all training of holiday new hires. I was also a relief manager for Baby Gap and Gap Kids in my center, as well as the occasional management support for 4 other stores in my district.","duration":"Feb 2004 Jan 2006 2 years","duration_short":"2 years","end_date":"Jan 2006","start_date":"Feb 2004","subtitle":"Gap Inc.","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/gap-inc-"}]', '["Jonathan Valentine “Adam is the perfect example of someone you want leading your team, running your location, and representing your company. He embodies his brand completely and drives results from his team/store constantly and consistently on a daily basis.”","Stephanie Scanlon “Adam is an innovative, creative individual and is inspirational to those who work with and/or for him. Adam is an excellent team player with the ability to encourage and delegate which makes for an exceptional employee and manager. Highly motivated he gets any job done with a great attitude and strong perseverance. Adam is a dedicated and honest employee and will meet any challenge with sincere optimism.”"]']### Assistant: The agent's job is to drive business results and develop strategic alliances in the healthcare industry, while the user is reaching out to the agent because they need assistance with strategy and business development for their consumer services company.
### Human: Agent: ['Mohammed Valli Uddin', 'A dynamic professional with over 7+ years rich experience, including of Resourcing & Recruitment, Relationship Management, New Initiatives, Team Management in the IT sector.Currently designated as Lead Recruiter at G-Star Technologies. Expertise in the gamut of tasks including filling the clients requirements (recruiting from database / Internet) interviewing, screening and reference-checking candidates for contract and permanent positionsSignificant experience in recruiting IT professionals, Project Managers, ERP Consultants etc. across varied skill sets. Well versed with recruiting Head Hunting, Cold Calling.An enterprising leader with excellent communication, negotiation & interpersonal skills.Experience as a Technical Recruiter in international Recruitment with skills in Qualifying, Interviewing, Reference checking, and Salary/offer negotiations. Strong client interaction.Have placed over many consultants in my 7+ yrs of recruiting for different clients.', 'Sr. Recruiter at Encore Consulting', 'Encore Consulting', '[{"company":"Encore Consulting","company_id":"encore-consulting","industry":"Information Technology and Services","location":"","positions":[{"description":"Founded in 2000, Encore Consulting Services, Inc. is a privately-held business and technology consulting company headquartered in Chicago with offices in Boston and Rolling Meadows. Encore delivers technology-enabled solutions in a variety of areas. Encore\'s technical expertise as software architects, developers, business innovators and project managers adds agility, scalability and value to our clients\' business and IT environments. Encore is an IBM Premier Business Partner and a Microsoft Partner. Additionally, our Experience integrating SAP ERP solutions enables us to recommend the scalable technology solution that provides the best utilization of time and money","duration":"Nov 2012 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Encore Consulting","title":"Sr. Recruiter"}],"url":"https://www.linkedin.com/company/encore-consulting"},{"company":"BCforward","company_id":"bcforward","location":"Indianapolis, Indiana","positions":[{"description":"BCforward is a minority owned IT recruiting, consulting and staffing firm headquartered in Indianapolis with offices in 17 states, Russia, India and China. The company was founded in 1998 and is currently the largest consulting firm and largest MBE certified firm headquartered in Indianapolis, Indiana. Stafforward, a subsidiary of BCforward, was created in order to respond to the growing customer demand for talent acquisition in the Administrative, Industrial, Healthcare and Scientific fields. While BCforward continues to deliver IT staffing services to our clients, Stafforward is a dedicated subsidiary that focuses on the growing demand in these non-IT industries. The BCforward Project Management Office - PMforward - is responsible for delivering robust solutions to our clients. This division is a “matrix style” group managed by both our internal Project Management Organization (PMO) and technical area practice directors. BCforward will skillfully help you handle the challenges of IT outsourcing, system solutions and staffing. We can place our IT professionals inside your organization, or consult on your IT infrastructure. We can even recruit talent from the world of IT and beyond. In any scenario, we deliver in ways that align to your business vision and create new possibilities for growth.SpecialtiesOutsourcing, Staffing, System Solutions, Recruiting, Project Management, Consulting, Quality Testing, Quality Control, Technical Writing, Managed Services","duration":"Apr 2012 Sep 2012 6 months","duration_short":"6 months","end_date":"Sep 2012","start_date":"Apr 2012","subtitle":"BCforward","title":"Sr. Technical Recruiter"}],"url":"https://www.linkedin.com/company/bcforward"},{"company":"CAT Technology Inc","company_id":"cat-technology-inc","location":"Hasbrouck Heights, NJ","positions":[{"description":"CAT Technology Inc., established in October 1999, is engaged in providing quality consulting services in Systems Analysis, System Design, Database Administration, Systems Engineering, Systems Maintenance, Systems Testing, Systems Architecture, Systems Administration, Systems Integration, Technology Migration and other emerging technologies.The success of our company and the anticipated growth in large part would be a function of our ability to provide high quality services and products to our clients. Since majority of our clients have highly sophisticated computing needs, it is imperative that our personnel, have substantial theoretical knowledge in the field of computer science and/or related fields; they should also possess highly refined ability to translate and implement abstract theoretical principles into practical applications..","duration":"Sep 2010 Mar 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2012","start_date":"Sep 2010","subtitle":"CAT Technology Inc","title":"Sr. Technical Recruiter"}],"url":"https://www.linkedin.com/company/cat-technology-inc"}]', '["\\"MD Valli Uddin\\" has fantastic recruiting skills that I have personally watched him refine. He has a great proven track record of success making placements and even those that everyone else would have given up on. He has the unique ability to form long lasting relationships with candidates just by speaking with them over the phone. He is genuine, caring, empathetic and always approachable. He is truly a team player in every sense of the word and an all around nice guy. I believe he has the experience, skills and resourcefulness to hit the ground running in any recruiting position he attains. I am sure he would be successful in whatever recruiting role he is in and would be an asset to any firm. Above all MD.Valli Uddin cares very much about people and their best interests and this is a very important trait of a successful recruiter.”","“Very understanding Person Valli is.Though I spent very less time working with Valli, it was challenging and encouraging.Thanks Valli Uddin.”"]'] User: ['Scott Stephen', 'A proven IT Professional with 20+ years of experience in developing strategy for and assessment of Business and IT Processes, to include application development, architecture, infrastructure and vendor engagement. A seasoned Business and Technology Leader with a proven record of creating strategy and vision, while driving high-value opportunities that dramatically reduce costs and enhance organizational efficiency. Profound expertise in formulating and executing technology-driven business solutions to demystify complex IT issues, while empowering personnel at all levels to make smart technology choices to support business objectives. Drives and sustains results-oriented teams through astute headship in IT and Business Strategy, IT Governance, Information Security, Risk Management, Quality Assurance, and IT Capital Expenditure Control and Reporting. Proven track record directing major IT corporate initiatives with precise fiscal responsibility and professional integrity. Foundational leadership success in the following critical organizational areas:\uf0a7 Driving team productivity and fiscal responsibility.\uf0a7 Cultivating an environment of accountability, creative thinking and problem solving.\uf0a7 Relationship building through excellent interpersonal skills', 'Lead Engineer, MECM at Chipotle Mexican Grill', 'Chipotle Mexican Grill', '[{"company":"Chipotle Mexican Grill","company_id":"chipotle-mexican-grill","industry":"Restaurants","location":"Columbus, Ohio, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Chipotle Mexican Grill","title":"Lead Engineer, SCCM"}],"url":"https://www.linkedin.com/company/chipotle-mexican-grill"},{"company":"Hexion Inc.","company_id":"hexion-inc","location":"Columbus, Ohio, United States","positions":[{"description":"","duration":"2014 Aug 2020 6 years","duration_short":"6 years","end_date":"Aug 2020","start_date":"2014","subtitle":"Hexion Inc.","title":"Manager \| System Center Configuration Manager (SCCM) Architect"}],"url":"https://www.linkedin.com/company/hexion-inc"},{"company":"Various Companies","company_id":"various-boards","location":"","positions":[{"description":"","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Various Companies","title":"SCCM Engineer"}],"url":"https://www.linkedin.com/company/various-boards"},{"company":"Omnicare, a CVS Health company","company_id":"omnicare","location":"Columbus, Ohio, United States","positions":[{"description":"","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Omnicare, a CVS Health company","title":"SCCM Engineer"}],"url":"https://www.linkedin.com/company/omnicare"},{"company":"Various Companies","company_id":"various-boards","location":"","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Various Companies","title":"SCCM Engineer"}],"url":"https://www.linkedin.com/company/various-boards"},{"company":"CDW","company_id":"cdw","location":"Columbus, Ohio, United States","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"CDW","title":"Microsoft Consultant"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Intrinsic Technologies","company_id":"intrinsic-technologies","location":"Lisle, Illinois, United States","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Intrinsic Technologies","title":"Senior Architect"}],"url":"https://www.linkedin.com/company/intrinsic-technologies"},{"company":"Avanade","company_id":"avanade","location":"Columbus, Ohio, United States","positions":[{"description":"","duration":"2004 2004 less than a year","duration_short":"less than a year","end_date":"2004","start_date":"2004","subtitle":"Avanade","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/avanade"},{"company":"BlueCross BlueShield of South Carolina","company_id":"bluecross-blueshield-of-sc","location":"Columbia, South Carolina, United States","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"BlueCross BlueShield of South Carolina","title":"Senior Engineer"}],"url":"https://www.linkedin.com/company/bluecross-blueshield-of-sc"},{"company":"Altiris","company_id":"altiris","location":"Columbus, Ohio, United States","positions":[{"description":"","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Altiris","title":"Training Manager"}],"url":"https://www.linkedin.com/company/altiris"}]', '["“Scott was an excellent asset to our team. He architected an enterprise SCCM environment that is the foundation for our light touch desktop management strategy. He was instrumental in deploying over 150 secondarily servers that support our 15,000 employees in 47 states, and designed and implemented a device independent, standard image for our PCs and laptops.”","“Scott Stephens was employed by Honda to upgrade the SMS 2003 product to SCCM 2007. Scott is very knowledgable and would be considered an expert in the field of Configuration Manager. Scott provided an expert and very clean design as an architect , as well as providing support for client issues.”"]']### Assistant: The agent's job is to provide technical recruitment services. Today, the user is reaching out to the agent because they need assistance in recruiting IT professionals for their organization.
### Human: Agent: ['Summer Wang', 'I am an experienced marketing manager pursuing Sport Management M.A. degree at the University of San Francisco.My professional experience has shaped me into a people person who has strong interpersonal skills and sharp communication skills both verbal and written. As I have been working as a marketing manager and a project manager, problem-solving is not only one of my skill sets but also my daily work. I led the team and monitored the project schedule in a fast-paced environment. I can be trusted having the ability to prioritize the workload and use time efficiently.I am a life-long learner, who always has the enthusiasm to step out of the comfort zone and take on new challenges. I really enjoy meeting people and networking, especially in the sport industry.As a running fanatic, I am always self-motivated and energetic, who can inspire others.', 'Marketing Manager pursuing Sport Management M.A. at the University of San Francisco', 'San Francisco Giants', '[{"company":"San Francisco Giants","company_id":"san-francisco-giants","industry":"Sports","location":"","positions":[{"description":"- Provide prompt, accurate, courteous, and complete service of requests from premium clientele on Giants home games;- Develop rapport and positive relationships with premium clients and their guests;- Attend days of game issues, concerns, or requests in a professional, service-oriented, and timely manner;- Provide customized service to regular hosts & guests by being proactive with their requests & attending to their reoccurring needs;- Consistently going above and beyond the service standards to provide ‘wow’ moments for our premium clients, including celebrating special moments like birthdays, anniversaries & achievements.","duration":"Oct 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Oct 2021","subtitle":"San Francisco Giants","title":"Luxury Suites Concierge"}],"url":"https://www.linkedin.com/company/san-francisco-giants"},{"company":"Shanghai Zunone Sporting goods compamy","company_id":null,"location":"","positions":[{"description":"- Drove marketing development programs and events to extend the relationships with target customers;- Accomplished initial communications with partners and potential customers to ensure timely and effective completion of the setup of partnerships;- Ensured strong coordination with customers and partners in conducting the marketing events and workshops; and- Oversaw the success of the event operation process, including workshop organization, customer communication, and event coordination.","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Shanghai Zunone Sporting goods compamy","title":"Marketing Manager"}],"url":""},{"company":"CSI-Fitness Investment & Management Co., Ltd","company_id":null,"location":"Beijing, China","positions":[{"description":"- Initiated an effective business strategy and business model for CSI-Fitness, which encompassed marketing strategy, management system, and administration system;- Drafted and supervised the completion of management and administration system;- Demonstrated the business model and management & administration system to potential partners to develop franchise business; and- Oversaw the daily operations and provided strategic insights and customized project plans. - Initiated an effective business strategy and business model for CSI-Fitness, which encompassed marketing strategy, management system, and administration system;- Drafted and supervised the completion of management and administration system;- Demonstrated the business model and management & administration system to potential partners to develop franchise business; and- Oversaw the daily operations and provided strategic insights and customized project plans.","duration":"May 2016 Apr 2018 2 years","duration_short":"2 years","end_date":"Apr 2018","start_date":"May 2016","subtitle":"CSI-Fitness Investment & Management Co., Ltd","title":"Project Manager"}],"url":""}]', '["Randy Rigali, M.A. “Summer Wang is currently in the USF Sport Management Program and I had the privilege of doing a mock interview with her. She was an excellent communicator during the interview and a problem solver to all the challenging questions she was asked. She has a passion for the fitness industry and has inspired others through her project management and marketing skills. She is not afraid to get out of her comfort zone and take on new challenges and you understand that through her work experience. Summer will be an asset to any organization and she is a passionate life-long learner!”","Mitch Adams “Summer Wang is a current student of USF\'s Sports Management Master\'s program which I attended 20 years ago, an as a current and former student of the program we receive the same program news. There was an article about me in the program news and Summer reached out to me, without knowing me, to congratulate me and asked if there was anything she could do to assist me. I was so impressed with Summer\'s initiative that I found a role for her as an intern to support my efforts. Summer will be an asset to any organization as she is willing to learn as well as lend her expertise. I\'m lucky she decided to congratulate me, as I get the opportunity to work with such a humble and giving person. ”"]'] User: ['Troy Stancil', 'Managed Services focusing on: Infrastructure Planning & InstallationHardware & Software SalesNetworking & SupportProgram ManagementStaff AugmentationCyber Security', 'President - Onyx Technologies', 'Onyx', '[{"company":"Onyx","company_id":null,"location":"United States","positions":[{"description":"Supplier of Commercial Products & Equipment Supplier of Commercial Products & Equipment","duration":"May 1999 - Present 22 years 7 months","duration_short":"22 years 7 months","end_date":"Present","start_date":"May 1999","subtitle":"Onyx","title":"Business Owner"}],"url":""},{"company":"Nolan\|Mackenzie","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Business Advisory & Management Services Business Advisory & Management Services","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Nolan\|Mackenzie","title":"Principal"}],"url":""},{"company":"Forbes Ambulatory Surgery Center","company_id":null,"location":"","positions":[{"description":"Provide IT Support services to staff and doctors- Network support- Windows support- Remote Access- Medical management application support Provide IT Support services to staff and doctors- Network support- Windows support- Remote Access- Medical management application support","duration":"2009 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"2009","subtitle":"Forbes Ambulatory Surgery Center","title":"IT Support"}],"url":""},{"company":"ACS Business and Accounting Solutions","company_id":null,"location":"","positions":[{"description":"Provide IT Service & Support to entire staff in the following areas:- Network support- Remote Access- End user support / training- Hardware / Software procurement- Application support Provide IT Service & Support to entire staff in the following areas:- Network support- Remote Access- End user support / training- Hardware / Software procurement- Application support","duration":"2004 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2004","subtitle":"ACS Business and Accounting Solutions","title":"IT Support"}],"url":""},{"company":"Onyx Technologies","company_id":null,"location":"","positions":[{"description":"Onyx Technologies provides IT Services to small and mid-sized businesses. Our core focus is Office Automation, Networking and Support. Through partnering, we offer Network Security, Web Design/Development, and Audio, Video, & Surveillance. Onyx Technologies provides IT Services to small and mid-sized businesses. Our core focus is Office Automation, Networking and Support. Through partnering, we offer Network Security, Web Design/Development, and Audio, Video, & Surveillance.","duration":"1998 - Present 23 years","duration_short":"23 years","end_date":"Present","start_date":"1998","subtitle":"Onyx Technologies","title":"Owner"}],"url":""},{"company":"Family Choice Healthcare","company_id":null,"location":null,"positions":[{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Family Choice Healthcare","title":"IT Support"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Family Choice Healthcare","title":"IT Support"},{"description":"Networking, Internet/WiFi, Desktop Support, E-mail support, Remote Access","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Family Choice Healthcare","title":"IT Support"}],"url":""},{"company":"Potomac Plaza Apartments","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"2010","subtitle":"Potomac Plaza Apartments","title":"IT Support"}],"url":""},{"company":"Potomac Terrace Apartments","company_id":null,"location":"","positions":[{"description":"Managed Services Managed Services","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Potomac Terrace Apartments","title":"IT Support"}],"url":""},{"company":"EEMC","company_id":null,"location":"","positions":[{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"EEMC","title":"IT Support"}],"url":""},{"company":"Leading By Example, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Leading By Example, LLC","title":"IT Support"}],"url":""},{"company":"First Priority Tours","company_id":null,"location":"","positions":[{"description":"Manage Services Manage Services","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"First Priority Tours","title":"IT Support"}],"url":""},{"company":"Law offices of Cheryl Chapman Henderson","company_id":"henderson-&-lyman","location":"","positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Law offices of Cheryl Chapman Henderson","title":"Technology Service Provider"}],"url":"https://www.linkedin.com/company/henderson-&-lyman"},{"company":"East of the River Clergy Police Community Partnership","company_id":null,"location":"","positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting Network Management, Remote Access, Server support, Desktop support, help desk support, Application Support, E-mail services, Troubleshooting","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"East of the River Clergy Police Community Partnership","title":"Network Services and Support"}],"url":""},{"company":"Black Student Fund","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2011 8 years","duration_short":"8 years","end_date":"2011","start_date":"2003","subtitle":"Black Student Fund","title":"IT Support"}],"url":""},{"company":"Calistoga Construction","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Calistoga Construction","title":"IT Support"}],"url":""},{"company":"Invizon","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Invizon","title":"IT Support"}],"url":""},{"company":"American Community Partners","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"American Community Partners","title":"Network Administrator"}],"url":""},{"company":"National Housing Trust","company_id":"national-housing-trust","location":null,"positions":[{"description":"Network Management, Remote Access, Server support, Desktop support, Help Desk support, Application Support, E-mail services, Troubleshooting, Backups","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"Network Management, Remote Access, Server support, Desktop support, Help Desk support, Application Support, E-mail services, Troubleshooting, Backups","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"},{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"National Housing Trust","title":"IT Support"}],"url":"https://www.linkedin.com/company/national-housing-trust"},{"company":"Locheed Martin","company_id":null,"location":"","positions":[{"description":"","duration":"1993 1995 2 years","duration_short":"2 years","end_date":"1995","start_date":"1993","subtitle":"Locheed Martin","title":"Lan Administrator"}],"url":""}]', '["D\'Sheka Perkins “Onyx Technologies has provided reliable IT services to our company for nearly 10 years. He is absolutely always there for us and we truly appreciate his responsiveness no matter the hour, to all of our IT needs! If professionalism, personalized service and dedication are what you’re looking for, then you need to call Troy at Onyx.”","Terra Baker “Troy was our IT Support person and assisted us in many ways to make our company demands be met. He has excellent customer service skills and works fast and proficiently and in a timely manner. I would recommend his services to anyone.”"]']### Assistant: The agent's job is to provide IT services to small and mid-sized businesses, and today, the agent is reaching out to the user because they need assistance with infrastructure planning and installation for their managed services company.
### Human: Agent: ['Rinku Shah', '● IT professional working cross functionally to deliver projects in a SaaS environment. ● 2X Salesforce Certified. ● Expertise in building , maintaining , driving and maximizing ROI of QA initiatives. ● Extensive hands on experience in SDLC and Agile methodologies. ● Experience in multiple domains - Healthcare, Banking , Op Resilience. ● Excellent people and communication skills.', 'Salesforce QA Engineer', 'Fusion Risk Management', '[{"company":"Fusion Risk Management","company_id":"fusion-risk-management","industry":"Software Development","location":null,"positions":[{"description":"Fusion is a leading provider of cloud-based software solutions for operational resilience, encompassing risk management, third-party risk management, information technology and security risk, business continuity and disaster recovery, and crisis and incident management.● Responsible for solving complex technical challenges that span across multiple application tiers and cloud providers. ● Responsible for supporting product roadmap through estimations and technology enabled mindset.● Responsible for communicating and escalating critical quality issues, scope risks and suggest solutions.● Expert in Salesforce technologies and enterprise SDLC.● Working knowledge of configuration using the Lightning point-and-click developer interface.● Responsible for building , maintaining test methodologies for feature testing● Accountable for QA process, product quality , enabling product and engineering success.● Maximized the ROI of QA functions by creating reusable test suites to reduce the overall regression testing time.● Improved processes by creating more efficient issue logging and feature testing templates.● Enabled personal and professional growth via servant leadership mindset and excellent cross functional team interactions.● Responsible for mentoring Jr. team members","duration":"Jun 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Fusion Risk Management","title":"QA Engineer"},{"description":"","duration":"Jun 2017 Mar 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2019","start_date":"Jun 2017","subtitle":"Fusion Risk Management","title":"Associate QA Engineer"}],"url":"https://www.linkedin.com/company/fusion-risk-management"},{"company":"MB Financial Bank","company_id":"mb-financial-bank","location":"Greater Chicago Area","positions":[{"description":"MB Financial Bank offers a full range of financial services including personal, business and commercial banking.● Responsible for requirement fulfilment and testing the new MB website redesign project.● Responsible for ensuring that any new software integration into company systems meets functional requirements and interface specifications.● Participated in daily scrum meetings, requirement analysis, test plan management, critical pathway planning for the project.● Collaborated with analysts, designers, developers, and system owners in the testing of new website.● Responsible for review and analyzing the effectiveness and efficiency of existing systems and develop testing strategies for improving or leveraging these systems.● Documented and reviewed website’s backend data to create requirements, test cases and for defect logging using Sitecore.● Responsible for requirement management, test management using Silk Central and Microsoft TFS.","duration":"Jan 2017 May 2017 5 months","duration_short":"5 months","end_date":"May 2017","start_date":"Jan 2017","subtitle":"MB Financial Bank","title":"QA Analyst"}],"url":"https://www.linkedin.com/company/mb-financial-bank"},{"company":"LifeWatch","company_id":"lifewatch","location":"","positions":[{"description":"LifeWatch offers a comprehensive platform of innovative arrhythmia monitoring and INR home testing that help physicians detect and analyze symptoms before they become major health problems. ● Responsible for leading requirements gathering, configuration and testing for multiple applications including : Medtronic Paceart, Soft Aid Medical Office, Web service testing, Quarantine and Microsoft Dynamic CRM.● Created SQL queries and stored procedures to ensure data integrity and validation of business rules.● Responsible for detailed issue logging and JIRA maintenance.● Worked with development and operations team to track and resolve the defects for applications.● Participated in daily scrum meeting, scrum of scrum, requirements analysis, design reviews, and release planning.● Responsible for improving QA processes, thereby significantly reducing the testing cycle duration.● Worked on project for data conversion from legacy system to new system.● Responsible for migration of QA repository from Testlink to Zephyr.● Tested mobile application on iOS, Windows and Android OS to ensure functionality and compatibility using emulators and simulators.● Performed functional and regression testing for both client/server application and web modules.","duration":"May 2013 Mar 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Mar 2016","start_date":"May 2013","subtitle":"LifeWatch","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/lifewatch"},{"company":"Parkway Medical Centre","company_id":"parkway-medical-centre","location":"","positions":[{"description":"● Responsible for analyzing functional requirements and developing a test plan for each additional module added in E-Clinical Works.● Developed and executed Test plans, Test Scenarios, and Test Reports drawn from functional requirements.● Used QTP tool to execute the automation scripts for regression and build verification test cases.● Transitioned company to E-Clinical Works (Electronic Medical Records) from Paper records/files.● Performed data driven testing to validate the backend data of the application.● Kept track of and reviewed test cases, performed functional and regression testing for both client/server application and web module.","duration":"May 2010 Apr 2013 3 years","duration_short":"3 years","end_date":"Apr 2013","start_date":"May 2010","subtitle":"Parkway Medical Centre","title":"QA Consultant"}],"url":"https://www.linkedin.com/company/parkway-medical-centre"},{"company":"South Tyneside District Hospital","company_id":"south-tyneside-district-hospital","location":"South Shields – UK","positions":[{"description":"● The position involved setting up and implementing the weight management department online. ● Duties included managing the obesity clinic’s website and managing the community based obesity program. ● Trained End Users by communicating technical concepts in non-technical language.● Performed UAT, End to End testing. ● The position involved setting up and implementing the weight management department online. ● Duties included managing the obesity clinic’s website and managing the community based obesity program. ● Trained End Users by communicating technical concepts in non-technical language.● Performed UAT, End to End testing.","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"South Tyneside District Hospital","title":"Registered Dietitian"}],"url":"https://www.linkedin.com/company/south-tyneside-district-hospital"}]', '["Thomas Berry “RInku is one of the hardest working engineers I have ever had the pleasure of working with and managing. She consistently delivers and puts in effort above and beyond what is asked for; for added measure, she is razor sharp when it comes to the mechanics of being a Quality Assurance Engineer. Put another way, she greatly helped making my job easier. I would not hesitate to hire Rinku again, and will gladly recommend her should the opportunity arise.”","Valentina Eftimova “I was working with Rinku for almost 2 years. She is very passionate and professional QA and , team player who is always here to help you and most important to release on time with the expected quality. Communication with Rinku was very easy, she is very positive person that is easy to reach. ”"]'] User: ['Adam Denault', 'I am responsible for the "digital door" to our dealership. My responsibilities include managing and reporting all things digital. This includes reputation management, SEO, SEM, and developing our website. I work with our traditional marketing team to ensure our message is consistent across all media. I regularly assess the processes we use from follow up in sales to soliciting dealership reviews. I work with our vendors to ensure we are on the right platform or product and hold them accountable when needed.', 'eCommerce Director', 'Mercedes-Benz & INFINITI of Birmingham', '[{"company":"Mercedes-Benz & INFINITI of Birmingham","company_id":"mercedes-benz-of-birmingham","industry":"Automotive","location":null,"positions":[{"description":"","duration":"Oct 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Oct 2014","subtitle":"Mercedes-Benz & INFINITI of Birmingham","title":"eCommerce Director"},{"description":"My responsibilities include the \\"digital door\\" (reputation management, web site management, web site development, social media, ZMOT provider.) Making sure the lights are on and the door is open to our online clients. Training our BDC and internet sales staff. Reporting to the GM and GSM weekly/monthly lead reports, reputation, and web traffic among others. Keeping track of current industry trends and trying to stay ahead the technology curve.","duration":"Oct 2014 Oct 2014 1 month","duration_short":"1 month","end_date":"Oct 2014","start_date":"Oct 2014","subtitle":"Mercedes-Benz & Infiniti of Birmingham","title":"eCommerce & BDC Director"}],"url":"https://www.linkedin.com/company/mercedes-benz-of-birmingham"},{"company":"RBM of Alpharetta","company_id":"rbm-of-alpharetta","location":null,"positions":[{"description":"The \\"digital door\\" - reputation management, web site management, web site development, social media, ZMOT provider. Making sure the lights are on and the door is open to our online clients.","duration":"Jan 2012 Oct 2014 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2014","start_date":"Jan 2012","subtitle":"RBM of Alpharetta","title":"eCommerce Manager"},{"description":"Sales and leasing of new and preowned Mercedes-Benz and Sprinter vehicles. Client relationship building. Follow up with existing clients and continually seeking new prospects.","duration":"Oct 2007 Dec 2011 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2011","start_date":"Oct 2007","subtitle":"RBM of Atlanta-North","title":"Sales and Leasing"}],"url":"https://www.linkedin.com/company/rbm-of-alpharetta"},{"company":"Motor Cars of Georgia","company_id":null,"location":"Sandy Springs, GA","positions":[{"description":"Sales and leasing of new Lamborghini, Lotus, Spyker as well as preowned exotic and high line cars. Sales and leasing of new Lamborghini, Lotus, Spyker as well as preowned exotic and high line cars.","duration":"Jul 2006 Oct 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2007","start_date":"Jul 2006","subtitle":"Motor Cars of Georgia","title":"Sales"}],"url":""},{"company":"RBM of Atlanta","company_id":"rbm-of-atlanta","location":"","positions":[{"description":"Client relationship management for sales and leasing department. Client relationship management for sales and leasing department.","duration":"Oct 2003 Jun 2006 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2006","start_date":"Oct 2003","subtitle":"RBM of Atlanta","title":"Business Development"}],"url":"https://www.linkedin.com/company/rbm-of-atlanta"},{"company":"T-Mobile","company_id":"t-mobile","location":"Atlanta, GA","positions":[{"description":"Responsible for sales support and training for 50+ Indirect Dealers in North Metro Atlanta. Kept dealers up to date with current sales programs and upcoming mobile device information. Responsible for sales support and training for 50+ Indirect Dealers in North Metro Atlanta. Kept dealers up to date with current sales programs and upcoming mobile device information.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"T-Mobile","title":"Territory Sales Representative"}],"url":"https://www.linkedin.com/company/t-mobile"}]', '["Bruce Wright “I have known Adam for nearly 4 years and have found him to be extremely bright and as honorable as a person can be, Adam was an Eagle scout, a loving family man, and an all-around great guy.”","Randy Bacon “I would highly recommend Adam to any Family member or Friend. He is highly knowledgeable on the Vehicles he sells, and very Proffesional.”"]']### Assistant: The agent's job is to manage and report all things digital for a Mercedes-Benz dealership, and today the user is reaching out to the agent because they need assistance in improving their dealership's online presence and reputation management.
### Human: Agent: ['Teresa Karich', "I have been a Realtor for over 15 years. I enjoy Real Estate because I really feel I can make a difference in people's lives and help then achieve the American Dream.", 'Licensed Real Estate Agent', 'Real Estate eBroker Inc. California', '[{"company":"Real Estate eBroker Inc. California","company_id":"real-estate-ebroker-inc-california","industry":"Real Estate","location":"Orange County, California Area","positions":[{"description":"Decided to take a break, change my mind! Decided to take a break, change my mind!","duration":"Sep 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Real Estate eBroker Inc. California","title":"Licensed Real Estate Agent DRE 01367872 Broker DRE 01522411"}],"url":"https://www.linkedin.com/company/real-estate-ebroker-inc-california"},{"company":"Realty ONE Group","company_id":"realty-one-group","location":"","positions":[{"description":"","duration":"Jan 2016 Sep 2019 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2019","start_date":"Jan 2016","subtitle":"Realty ONE Group","title":"Realtor"}],"url":"https://www.linkedin.com/company/realty-one-group"},{"company":"RE/MAX Fine Homes","company_id":"re-max-fine-homes","location":"Orange County, California Area","positions":[{"description":"I LOVE helping people sell or buy homes! It is such a rewarding experience to help people realize thier dreams! I LOVE helping people sell or buy homes! It is such a rewarding experience to help people realize thier dreams!","duration":"Nov 2012 Jan 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2016","start_date":"Nov 2012","subtitle":"RE/MAX Fine Homes","title":"Realtor"}],"url":"https://www.linkedin.com/company/re-max-fine-homes"},{"company":"C21 Beachside","company_id":null,"location":"","positions":[{"description":"Serving Orange County and surrounding areas Serving Orange County and surrounding areas","duration":"Nov 2002 Nov 2012 10 years 1 month","duration_short":"10 years 1 month","end_date":"Nov 2012","start_date":"Nov 2002","subtitle":"C21 Beachside","title":"Realtor"}],"url":""},{"company":"Oroweat","company_id":null,"location":"","positions":[{"description":"Manage workforce of 10-50 employess at various intervals Manage workforce of 10-50 employess at various intervals","duration":"Sep 1989 Feb 2002 12 years 6 months","duration_short":"12 years 6 months","end_date":"Feb 2002","start_date":"Sep 1989","subtitle":"Oroweat","title":"supervisor"}],"url":""}]', '["Rustysrealestateinki Callaway “Tess was the listing REALTOR for my home in Buena Park, California. We have become good friends through the years. She is incredibly professional and personable at the same time. Our house was listed for sale at the beginning of this awful market collapse. Tess came up with endlessly creative marketing solutions and maintained a cheerful attitude throughout. She is a powerhouse and comes with my highest recommendations.”","A. Ryan Vincent “Teresa is a very kind and understanding person. She cares for her clients and goes the extra mile to help them. She is also very astute and intelligent, she is an expert at what she does and is quick to grasp any controversies and turns them into a positive results oriented towards her clients. It has been my pleasure to work with such a friendly and personable professional and would highly recommend her to any one in need of her services.”"]'] User: ['Dan Kelly', 'Specialties: o Leaks Traced And Repaired o All Types Of Repiping Services o Gas Piping Installed And Repaired o Water Piping Installed And Repaired o Underground Water And Drain Piping Installed And Repaired o Anti-Scald Tub And Shower Faucets o Sump Pumps Installed And Serviced o Water Heaters Repaired And Replaced o Annual Plumbing Service Maintenance Agreements o Sewer And Drain Cleaning o Water Conditioning And Filtration o Plus Many More!', 'Owner at Dan Kelly Plumbing ServiceLLC', 'Dan Kelly Plumbing Service', '[{"company":"Dan Kelly Plumbing Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458 For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458","duration":"Sep 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Sep 2008","subtitle":"Dan Kelly Plumbing Service","title":"Owner"}],"url":""},{"company":"Kelly Inspection Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing Needs all in one call Dan @ 920-284-1458 For all your plumbing Needs all in one call Dan @ 920-284-1458","duration":"Sep 2007 Mar 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2010","start_date":"Sep 2007","subtitle":"Kelly Inspection Service","title":"Owner"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"The Home Depot","title":"Master plumber"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"MP Kelly INC","company_id":null,"location":"","positions":[{"description":"This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own","duration":"Jun 1993 Dec 2006 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2006","start_date":"Jun 1993","subtitle":"MP Kelly INC","title":"Lead Plumber"}],"url":""}]', '["Travis Salisbury “I highly recommend Dan for any plumbing needs. He has helped me at my office and at home. He does fantastic, quick work and it is nice that he is so friendly with a smile always on his face. He is very knowledgeable and trustworthy. In fact, when he was at my house fixing a sink/faucet, he took a quick look at all of our plumbing and he found a mistake with our water heater connections that was done by a previous plumber that was actually a health hazard and not up to code. To the untrained eye, we would have never caught it, but Dan caught it right away and fixed it for us. One of the many advantages of using Master Plumber Dan versus the guy around the corner. Thank you, Dan!”","Chris Vitella, CPA “Officially as Dan\'s supervisor, he reported to me at The Home Depot, but due to his knowledge and experience in the plumbing industry, you might think that I reported to him. I consulted him with many phases of the business, from ordering materials, brand recommendation, clinics, customer service, and product knowledge. His willingness to help and teach me helped me to be more successful with running my department. He was always one of the the first people to jump in and help with any task, from putting on clinics to stocking the shelves. Even though we no longer work together, I consult him whenever I have any tough questions about plumbing related knowledge. I would not hesitate to employ him, work for him, or with him in any form of business.”"]']### Assistant: The agent's job is to provide real estate services. Today, the agent is reaching out to the user because they need a reliable plumber to inspect a property before closing the deal.
### Human: Agent: ['Kenya Tucker, PACE', 'I offer over 20 years of executive support experience in the banking, medical, human resources, and non-profit sectors. Professionalism, accuracy, the effective use of communication and great working relationships are essential to success. Forward thinking allows me to anticipate problems and provide solutions to keep things running smoothly. Public speaking, mentoring, and the narration of company training presentations are a few “extracurricular” professional duties I enjoy.', 'Executive Support, Communications Coordinator', 'Best Today®', '[{"company":"Best Today®","company_id":"best-today%E2%84%A2%C2%A0brand","industry":"Wellness and Fitness Services","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Best Today®","title":"Customer Communications Coordinator"}],"url":"https://www.linkedin.com/company/best-today%E2%84%A2%C2%A0brand"},{"company":"Tucker Administrative Consulting","company_id":null,"location":"","positions":[{"description":"AdmInistrative consulting and project management AdmInistrative consulting and project management","duration":"Sep 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Tucker Administrative Consulting","title":"Owner, Virtual Administrative Consultant"}],"url":""},{"company":"Tucker Travels, LLC","company_id":null,"location":"","positions":[{"description":"Tucker Travels specializes in family or group vacations, honeymoons, and cruises. What sets us apart is personalized customer service to make sure you get the most out of your vacation time and dollars. We make travel easy! Tucker Travels specializes in family or group vacations, honeymoons, and cruises. What sets us apart is personalized customer service to make sure you get the most out of your vacation time and dollars. We make travel easy!","duration":"2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2007","subtitle":"Tucker Travels, LLC","title":"Owner"}],"url":""},{"company":"Goodwill Industries of Upstate/Midlands South Carolina","company_id":"goodwill-industries-of-upstate-midlands-south-carolina","location":"","positions":[{"description":"\uf06eProvide executive administrative support to the President and senior level executives \uf06eServe as liaison to all board members \uf06eCoordinate all aspects of organizational board and committee meetings, retreats, and conference travel \uf06eCompose and disseminate correspondence to board members, senior level executives, and customers \uf06eMaintain the confidentiality and security of organizational information and files\uf06eMaintain scheduled update of board maintained policies and charters\uf06eMaintain donor database\uf06ePreliminary payroll processing for senior level executives and some retail employees","duration":"2011 2021 10 years","duration_short":"10 years","end_date":"2021","start_date":"2011","subtitle":"Goodwill Industries of Upstate/Midlands South Carolina","title":"Executive Assistant to CEO/Special Projects Coordinator"}],"url":"https://www.linkedin.com/company/goodwill-industries-of-upstate-midlands-south-carolina"},{"company":"The South Financial Group","company_id":null,"location":"","positions":[{"description":"\uf06e Meeting and location scheduling, preparation, follow-up action when necessary\uf06e Assist ERM and Treasury directors with correspondence, communication, etc.\uf06e Order/maintain office supplies\uf06e Maintenance needs (copier, fax, computers, etc) notification of problems and scheduling\uf06e Miscellaneous clerical duties for all ERM and Treasury Directors– \uf06e Maintain the spreadsheet of property values \uf06e Track endorsements to the property policy for all additions, changes and deletions \uf06e Property and Casualty claim reporting\uf06e Quarterly G/L listing on artwork; verify coverage\uf06e Maintain insurance policy binders\uf06e Update corporate insurance summary","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"The South Financial Group","title":"Adminstrative Assistant"}],"url":""},{"company":"Spartanburg Community College","company_id":null,"location":"","positions":[{"description":"\uf06eProcess payroll for all adjunct employees \uf06eServe as backup for payroll of full time employees \uf06eAssist employees with various benefits inquiries \uf06eResponsible for creating a training manual for payroll and brochures explaining employee benefits\uf06eParticipate in new employee orientation and job fairs \uf06eProcess payroll for all adjunct employees \uf06eServe as backup for payroll of full time employees \uf06eAssist employees with various benefits inquiries \uf06eResponsible for creating a training manual for payroll and brochures explaining employee benefits\uf06eParticipate in new employee orientation and job fairs","duration":"2002 2006 4 years","duration_short":"4 years","end_date":"2006","start_date":"2002","subtitle":"Spartanburg Community College","title":"Administrative Specialist - HR"}],"url":""},{"company":"Phillips Staffing","company_id":null,"location":"","positions":[{"description":"\uf06e Distribution and assistance with completion of applications\uf06e Interview prospective employees\uf06e Fill job orders for clients\uf06e Complete various weekly, monthly, and quarterly reports\uf06e Oversee office during absence of branch manager\uf06e Supervise 100+ employees at a local distribution center \uf06e Distribution and assistance with completion of applications\uf06e Interview prospective employees\uf06e Fill job orders for clients\uf06e Complete various weekly, monthly, and quarterly reports\uf06e Oversee office during absence of branch manager\uf06e Supervise 100+ employees at a local distribution center","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Phillips Staffing","title":"Onsite Manager"}],"url":""}]', '["LinkedIn User “It was a pleasure to work with Kenya on the Goodwill Industries Retreat at Clemson University\'s Conference Center & Inn in March 2019! ”","Paul J. C. “I was honored to work for Kenya while at Goodwill industries. Kenya always showed professionalism and enthusiasm towards the mission. In a supportive role, Kenya took her job seriously and gave maximum effort each and every day.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to provide executive support and communications coordination, while the user is reaching out to the agent because they need assistance in understanding data and determining the ROI of a campaign.
### Human: Agent: ['⭐Justin Parsons⭐ Your Trusted Sustainability Resource', 'Helping people to save money, time, and the planet through the use of sustainable technologies (Solar Power and Ecosystem Gardens). As a steward of this transition to a brighter future, I pride myself on operating with impeccable integrity and ensuring that my clients are fully educated and empowered to make a successful and abundant switch to "living the sustainable life". Growing your own food and creating & owning your own energy is the best way to ensure your own personal wealth, health and freedom!I can assist with:Residential SolarCommercial Solar --> HUGE benefits for company\'s that own their buildingLEHR Gardens (innovative and patent pending raised garden system that ensures growing highly nutritious food is as easy as possible!)Please reach out if you have questions or curiosities!', 'Owner at Sustainable Life Sedona', 'Sustainable Life Sedona', '[{"company":"Sustainable Life Sedona","company_id":null,"location":"United States","positions":[{"description":"Helping people to save money, time, and the planet through the use of sustainable technologies (Solar Power and Ecosystem Gardens). As a steward of this transition to a brighter future, I pride myself on operating with impeccable integrity and ensuring that my clients are fully educated and empowered to make a successful and abundant switch to \\"living the sustainable life\\". Growing your own food and creating & owning your own energy is the best way to ensure your own personal wealth, health and freedom!","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Sustainable Life Sedona","title":"Owner"}],"url":""},{"company":"Tech Finders","company_id":"tech-finders","location":"Phoenix, Arizona Area","positions":[{"description":"\\"Talking Nerdy Since 1998\\"Specialists in local Arizona talent.Tech Finders is a 20 year old Scottsdale based, technical recruiting company. We specialize in finding hidden talent in the areas of Technical Management, Software / Web Development, Database Administration, SEO, Data Storage, Network Security, as well as other areas within Information Technology. Specialties: .Net Developers, Java Developers, PHP, IT Sales, Unix / Windows Systems Administrators, Big Data, Network Engineers, Tech Support/Help Desk, Web Designers & Developers, Creative Marketing, Security, and IT Leadership.....and we talk more than nerdyOur HR Division, HR Finders, assists in finding HR expertise in the areas of: Talent Acquisition, Benefits, Compensation, HR Executive Management, Recruitment, and Training. Please think of us the next time you need an HR expert for a project, contract or direct hire need. www.hr-finders.comOur Finance Division, Finance Finders, assists in finding a powerful network of contract or direct hire professionals in the finance and accounting discipline. We specialize in the areas of: Leadership, Analysts, Operations, Accountants, and Controllers. Services: Full life-cycle recruiting, recruiting services on a contract or direct hire basis• Ranking Arizona - 2018 #1 Technical Recruiting Firm• Named One of the Best Companies to Work for in AZ – 2016 Phoenix Business Journal • Top Woman Owned Company in AZ - Business Journal 2016 (#40)• One of the Most Influential Woman Award - AZ Business 2016• Inc. 5000 Award Recipient for 2015 - #1660 fastest growing company in the US• Inc. 5000 Award - #8 Fastest Growing Private Company in Phoenix 2014• Inc. 5000 Award Recipient for 2014 - #1626 fastest growing company in the US• Ranking Arizona - 2014 #1 Technical Recruiting Firm• Ranking Arizona - 2013 #1 Technical Recruiting Firm• Who\'s Who In Business 2013 - 50 Highest Ranked Women in AZ","duration":"2018 Nov 2019 1 year","duration_short":"1 year","end_date":"Nov 2019","start_date":"2018","subtitle":"Tech Finders","title":"Talent Finder - Finance and Accounting Specialist"}],"url":"https://www.linkedin.com/company/tech-finders"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"Rochester, New York","positions":[{"description":"NMLS licensed mortgage banker for 1 year Foreclosure prevention specialist for 4 years NMLS licensed mortgage banker for 1 year Foreclosure prevention specialist for 4 years","duration":"Aug 2011 May 2016 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2016","start_date":"Aug 2011","subtitle":"JPMorgan Chase & Co.","title":"Mortgage Banker"}],"url":"https://www.linkedin.com/company/jpmorganchase"}]', '["Kaitlyn Hart “If you\'re looking for a knowledgable, consistent recruiter in the Valley, Justin is your guy! I spoke with countless recruiters throughout 2 job searches in the greater Phoenix area, and Justin was the only one to follow through and he did so in a manner that left me comfortable leaving my job search in his hands. he was always very positive and always kept in touch, even when opportunity wasn\'t there. Justin and the team at Finance Finders truly wowed me. I know exactly who I\'ll be calling if ever I\'m on the hunt for a job in the Valley again!”","Denise Carbone “Justin contacted me in regard to a position that he thought I might be a good fit for. I was and am very impressed with his sense of work ethic. To begin with, he was very professional, but personable. We talked in length about what the prospective employer was looking for and what talents I might have that would be an asset to this company. I wasn’t always available when he would call. He was ALWAYS sure to be available when it was going to be convenient for me to call him back. This was in the evenings after work hours and on the weekend. His advice was positive, solid, encouraging and extremely valuable. I walked away with much after my conversations and interactions with him. I highly recommend Justin if he contacts you in regard to possible employment or, if you are seeking employment. ”"]'] User: ['Megan M.', 'I love working for mission-driven organizations working for change. I have a special interest in green affordable housing and models that promote community ownership. I am a generalist with excellent program operation, administration and leadership skills.', 'Executive Director at Pioneer Valley Habitat for Humanity', 'Pioneer Valley Habitat for Humanity', '[{"company":"Pioneer Valley Habitat for Humanity","company_id":null,"location":null,"positions":[{"description":"","duration":"Jul 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Pioneer Valley Habitat for Humanity","title":"Executive Director"},{"description":"","duration":"May 2014 Jun 2014 2 months","duration_short":"2 months","end_date":"Jun 2014","start_date":"May 2014","subtitle":"Pioneer Valley Habitat for Humanity","title":"Operations Director"},{"description":"- book keeping with Quick Books- file and network management- family and program support- affordable housing grant management- eTapestry certified user","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Pioneer Valley Habitat for Humanity","title":"Office Manager"}],"url":""},{"company":"none","company_id":null,"location":"Northampton, MA","positions":[{"description":"Ongoing quality assurance services for LEED for Homes Ongoing quality assurance services for LEED for Homes","duration":"Jun 2013 Jan 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Jan 2020","start_date":"Jun 2013","subtitle":"none","title":"LEED for Homes Quality Assurance Designee Consultant"}],"url":""},{"company":"Valley Community Land Trust","company_id":"valley-community-land-trust","location":"","positions":[{"description":"","duration":"May 2007 Jul 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jul 2014","start_date":"May 2007","subtitle":"Valley Community Land Trust","title":"Consultant"}],"url":"https://www.linkedin.com/company/valley-community-land-trust"},{"company":"Center for EcoTechnology","company_id":"center-for-ecotechnology","location":null,"positions":[{"description":"Department manager for non-profit specializing in Home Energy Ratings and LEED certification. Supervised HERS raters as well as administrative & sales staff.","duration":"Jul 2006 Jun 2013 7 years","duration_short":"7 years","end_date":"Jun 2013","start_date":"Jul 2006","subtitle":"Center for EcoTechnology","title":"Green Building Services Manager"},{"description":"Assisted with the hiring of new staff during a time of rapid growth","duration":"Nov 2008 Sep 2009 11 months","duration_short":"11 months","end_date":"Sep 2009","start_date":"Nov 2008","subtitle":"Center for Ecological Technology","title":"Human Resource Administrator"}],"url":"https://www.linkedin.com/company/center-for-ecotechnology"},{"company":"GEO/UAW Local 2322","company_id":null,"location":null,"positions":[{"description":"President of the Graduate Employee Organization - a unit of UAW local 2322 * Elected president of 2,500 member labor union* Supervised staff of 10 graduate student employees* Responsible for facilitating the creation and execution of campaigns, overseeing union operations, public representation of the union, and running meetings","duration":"Jun 2005 May 2006 1 year","duration_short":"1 year","end_date":"May 2006","start_date":"Jun 2005","subtitle":"GEO/UAW Local 2322","title":"GEO President"},{"description":"Identified issues facing graduate student families on campus and developed strategies and campaigns to address these issuesWorked as a part of the GEO staff to answer member questions and track member information Participated in contract negotiations and a membership campaign around contract issues","duration":"Sep 2004 May 2005 9 months","duration_short":"9 months","end_date":"May 2005","start_date":"Sep 2004","subtitle":"GEO/UAW Local 2322","title":"Family Issues Advocate"}],"url":""},{"company":"Cooperative Development Institute","company_id":"cooperative-development-institute","location":"","positions":[{"description":"Maintained and updated Microsoft Access databaseActed as a point person for the office - doing intakes, planning for events, submitting grant applications, etc Maintained and updated Microsoft Access databaseActed as a point person for the office - doing intakes, planning for events, submitting grant applications, etc","duration":"Jul 2004 Sep 2004 3 months","duration_short":"3 months","end_date":"Sep 2004","start_date":"Jul 2004","subtitle":"Cooperative Development Institute","title":"Office Manager"}],"url":"https://www.linkedin.com/company/cooperative-development-institute"},{"company":"Northampton Planning and Development","company_id":null,"location":"","positions":[{"description":"Assisted in the research and writing of an Analysis of Impediments to Fair Housing studyAssisted in the completion of a Commonwealth Capital Application and a recreation and conservation space accessibility inventory Assisted in the research and writing of an Analysis of Impediments to Fair Housing studyAssisted in the completion of a Commonwealth Capital Application and a recreation and conservation space accessibility inventory","duration":"May 2004 Jul 2004 3 months","duration_short":"3 months","end_date":"Jul 2004","start_date":"May 2004","subtitle":"Northampton Planning and Development","title":"Intern"}],"url":""},{"company":"UMass","company_id":null,"location":"","positions":[{"description":"Grade papers and maintain records for 90 student undergraduate course Grade papers and maintain records for 90 student undergraduate course","duration":"Jan 2004 May 2004 5 months","duration_short":"5 months","end_date":"May 2004","start_date":"Jan 2004","subtitle":"UMass","title":"Teaching Assistant"}],"url":""},{"company":"Child at Heart Art Gallery","company_id":null,"location":"","positions":[{"description":"Used various computer programs on both an iMac and a PC to enter inventory, create invoices, signs and labels (File Maker Pro, Apple Works 6, Microsoft Word, Excel, & Publisher)Acted as a reference point for customers, answering questions about the art on display, the artists, and the store Used various computer programs on both an iMac and a PC to enter inventory, create invoices, signs and labels (File Maker Pro, Apple Works 6, Microsoft Word, Excel, & Publisher)Acted as a reference point for customers, answering questions about the art on display, the artists, and the store","duration":"May 2001 Aug 2001 4 months","duration_short":"4 months","end_date":"Aug 2001","start_date":"May 2001","subtitle":"Child at Heart Art Gallery","title":"Intern"}],"url":""}]', '["Mariah Kurtz “Megan is an exceptional human being and director. She\'s the most compassionate and professional person I\'ve had the pleasure of working for. She leads by example and with a smile. Having worked with her as both an employee and a volunteer, I can say that she\'s extremely well rounded. Her strengths are in her connections to her community, efficiency in completing and delegating tasks, and strategic planning. When encountering sticky situations, Megan handles them with grace. When encountering roadblocks and challenges she\'ll plan meticulously and exhaust all of the options available. In her time at Pioneer Valley Habitat for Humanity, she has put them on the map as leaders in the green building and affordable housing industires through innovative projects. She\'s an asset to any organization and a much-appreciated community member.”","Scott R. “Megan is a hard worker. She is diligent, well organized, careful and thorough, able to handle fine details without losing sight of the big picture. Moreover, she is task focused, extremely efficient, and clearly prefers getting work done rather than looking busy. Within and around all that, she has a good sense of humor and is easy to work with.”"]']### Assistant: The agent's job is to assist with residential and commercial solar solutions, as well as innovative raised garden systems, and today the user is reaching out to the agent because they need assistance in incorporating sustainable technologies into their green affordable housing project.
### Human: Agent: ['Dylan Bury', '• Passionate Software engineer and active open-source contributor. Experience in developing full-stack JavaScript applications with React, TypeScript, Node, Express, PostgresQL • Recent work includes Axon - Autogenerating Integration testing files and postman collections. Built with Electron, React, Typescript • Recent talks include SingleSprout\'s Speaker Series: "Database Management" • Github: https://github.com/dylanbury', 'Software Engineer', 'Axon', '[{"company":"Axon","company_id":"axonjs","industry":"Software Development","location":"Los Angeles, California, United States","positions":[{"description":"• Engineered a desktop application using Electron with it’s good range of APIs and chromium engine to have access to Node.js modules as well as the user’s computer’s file system to grab relevant data securely and easy integration with a frontend framework• Leveraged React for it’s unidirectional data flow to create a stable codebase, a modular component architecture to maximize code sharing and reusability, and for it’s efficient virtual DOM and server-side rendering to boost performance• Managed React state with React Hooks like useState and useEffect to add flexibility with the codebase and to easily reuse stateful logic without changing component hierarchy, only implementing functional components for its improved readability• Configured multiple custom Webpack files to reduce development time with hot module reloading, ES6+ transpilation for developer packages, easy bundling of static assets, and minification & uglification features to decrease bundled file size for faster processing• Implemented TypeScript to establish a less error prone coding environment, improve readability and compatibility, enforce static type error handling, streamlining code, increasing its efficiency, and facilitating long term reliability of the codebase• Auto-generated Postman collection files for users to effortlessly import into Postman to integrate their API testing without needing to develop a fully functioning frontend, and verify that project’s HTTP requests give expected responses• Incorporated Test Driven Development with Jest, Enzyme, and Spectron framework during development of the application to ensure components of React behaved accordingly and Electron was running properly on all operating systems","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"Axon","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/axonjs"},{"company":"Open Source","company_id":"open-source-reactvt","location":null,"positions":[{"description":"• Modularized the code base using React.js to easily reuse components that originally were organized in a monolithic manner to improve readability, manage state more effectively, debug more easily by isolating the module and made it easier to unit test• Utilized the Jest Framework with the Enzyme library by providing an API to examine the React components, easily do unit tests, quickly debug with tests fail, execute parallel testing when creating components and ensure functionality of the modular application","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"Open Source","title":"Maze Runner \| Efficient pathfinding algorithm"},{"description":"• Constructed a Node.js/Express server that is highly scalable with routing, utilizes middleware design, and performant due to asynchronicity and can handle concurrent HTTP requests through a lightweight RESTful API design• Modeled a PostgreSQL database to have relational data stored with appropriate data normalization and ensure data integrity with strictly-enforced schemas. Benefited from ACID compliance, specifically durability, to confirm transactions persist","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"Open Source","title":"easyParking \| City Parking Space Finder"},{"description":"• Configured MongoDB as the preferred database to store question & answer data that can be queried faster due to data being stored in document-oriented format and allowed the ability to easily implement horizontal scaling• Used Axios and it’s lightweight, promise-based library with Node.js and the browser to make asynchronous HTTP requests","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"Open Source","title":"DevQuiz \| Interactive Education Tool"}],"url":"https://www.linkedin.com/company/open-source-reactvt"},{"company":"LMS International, Inc.","company_id":"labormanagementservices","location":"Los Angeles, California, United States","positions":[{"description":"• Utilized a content management system with plugin architecture to quickly upload new content to company’s webpage • Utilized a content management system with plugin architecture to quickly upload new content to company’s webpage","duration":"Apr 2016 Feb 2021 4 years 11 months","duration_short":"4 years 11 months","end_date":"Feb 2021","start_date":"Apr 2016","subtitle":"LMS International, Inc.","title":"Senior Analyst"}],"url":"https://www.linkedin.com/company/labormanagementservices"},{"company":"Fuhu, Inc","company_id":"fuhu-inc","location":"El Segundo, CA","positions":[{"description":"• Employed a cloud storage browser via file transfer protocol with its secure SSL/TLS connection for team-wide access to quickly connect to a server that hosted large video files and digital assets to update mobile app content & metadata • Employed a cloud storage browser via file transfer protocol with its secure SSL/TLS connection for team-wide access to quickly connect to a server that hosted large video files and digital assets to update mobile app content & metadata","duration":"Aug 2013 Nov 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2015","start_date":"Aug 2013","subtitle":"Fuhu, Inc","title":"Project Manager"}],"url":"https://www.linkedin.com/company/fuhu-inc"}]', '["Michael Caballero “I had the pleasure of working alongside Dylan for some time now, and I have to say he is an exceptional engineer. During our Time working together I not only saw his breadth of knowledge across multiple technologies, but the depth of his knowledge astounded me. During our time together, he showed exceptional skill and knowledge with the DOM and React. He would design the entire React component tree and make the hard decisions on where the state should be. His React designs allowed our application to scale very comfortably and made the state modular, predictable and easy to manage.”","Sebastian Damazo “Dylan is an exceptional software engineer who is not only capable of developing wonders with his test-driven development outlook but also brings in the energy and charisma every team needs. During the production face of our application Axon, Dylan’s extended knowledge of node.js and webpack helped us overcome our set-up face while his front-end expertise with React and SASS helped us design the beautiful layout our product has to offer. Dylan showcased a data driven mentality that combined with his software engineering skills puts him above your average engineer. ”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to develop full-stack JavaScript applications, and today the user is reaching out to the agent because they need assistance with integrating a React component into their dental clinic's website.
### Human: Agent: ['Matthew Kaufmann', "Proven experience in Entertainment, Film & Television, Talent Relations and Management, Social Media, Advertising, PR, Branding, and Sales.Known to identify niche markets, Matthew understands the nuances in each of his clients to maximize revenue, reach, personal growth and opportunity. Committed to amplifying diverse talent and inclusive stories, Matthew's work generates equity for his clients by pulling inspiration from his cultural upbringing in Chicago and Detroit. He is a goal-oriented storyteller with a unique eye for trends and a speciality in cultivating diverse relationships.Please visit MRK MGMT's LinkedIn or Instagram (@mrkmgmt) to stay up to date with recent client bookings; and please contact Matthew directly for additional information on his portfolio.", 'Owner/Founder at MRK MGMT - A Boutique Talent Management Company', 'MRK MGMT', '[{"company":"MRK MGMT","company_id":"mrkmgmt","industry":"Entertainment Providers","location":"Hollywood, CA","positions":[{"description":"A Boutique Talent Management Company - Specializing in Artistic GrowthVisit our Instagram to keep up with bookings: @mrkmgmt• Representing emerging and established talent in film, television, commercial, voice over, theatre and new media• Actively pitching and selling talent to buyers in the entertainment space• Building and maintaining relationships with casting directors, industry executives, talent agents, producers, production companies, ad agencies, publicity and media outlets• Managing and leading client’s multi-tiered team • Advising, coaching, and consulting clients• Negotiating SAG/AFTRA approved network and commercial talent contracts","duration":"Jun 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"MRK MGMT","title":"Owner/Founder"}],"url":"https://www.linkedin.com/company/mrkmgmt"},{"company":"Apex Talent Group LLC","company_id":"apex-talent-group","location":"Beverly Hills, CA","positions":[{"description":"• Built and grew a new adult department for a tri-coastal (LA, NY, ATL) licensed-and-bonded management company• Led the company to three series regular network bookings, three network tests, multiple recurring and guest star bookings• Secured a Network Talent Holding Deal with CBS• Client named ABC’s “Most Rewarding Casting Find” in The Hollywood Reporter (2018 Pilot Season)• Garnered national and local press and media opportunities, red-carpet publicity services and media training• National network commercial bookings include: Geico, Lyft, Walmart, Crest, Nissan, Turbo Tax, Amazon, Toyota, Honda, Chase, McDonalds, Zillow, Crate and Barrel, Kraft and more","duration":"Jan 2015 Apr 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2018","start_date":"Jan 2015","subtitle":"Apex Talent Group LLC","title":"Talent Manager"}],"url":"https://www.linkedin.com/company/apex-talent-group"},{"company":"TalentINK. LA-Chicago-NY","company_id":"talentink-la-chicago-ny","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2013 Dec 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2014","start_date":"Dec 2013","subtitle":"TalentINK. LA-Chicago-NY","title":"Talent Manager"}],"url":"https://www.linkedin.com/company/talentink-la-chicago-ny"},{"company":"Molise PR","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"• Select Client Accounts include: Garrett Popcorn Shops, Chicago Auto Show First Look For Charity, Enclave Nightclub,Gene & Georgetti Steakhouse, Top Chef Runner-up Dale Levitski’s Frog N Snail, Fortune Fitness and Coaching, Chicago Opera Theatre, Akira Garden of Eden Fashion Show, Driehaus Fashion Awards, and more• Writing, editing, and sending press releases; media pitching, copywriting• Social Media content production and management, brand language development and media consultation• SEO and SEM, Metatags, Google Adwords• Worked with photographers for day-of photos and coverage of live events, guest count ranging 200 - 8,000• Work featured in Chicago Style, Michigan Avenue Magazine, Time Out Chicago, Sun-Times, Chicago Tribune and more","duration":"Jul 2011 Jul 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2013","start_date":"Jul 2011","subtitle":"Molise PR","title":"Publicist and Social Media Associate"}],"url":""},{"company":"LiveIntent, Inc.","company_id":"liveintent-inc-","location":"","positions":[{"description":"• Worked in the early inception days of LiveIntent Inc. - which is now a “people-based marketing technology platform changing the way over 2,000 of the world’s largest brands and publishers think about email.”• Managed content and interaction for 6 different Twitter fields in speciality demos• Built engagement and audience. monitored community communication• Worked on a small tech start-up team that grew into #45 on Forbes’ “America’s Most Promising Companies” list","duration":"Jun 2009 Dec 2009 7 months","duration_short":"7 months","end_date":"Dec 2009","start_date":"Jun 2009","subtitle":"LiveIntent, Inc.","title":"Social Media Outreach Intern"}],"url":"https://www.linkedin.com/company/liveintent-inc-"},{"company":"New York Musical Theatre Festival","company_id":"new-york-musical-theatre-festival","location":"","positions":[{"description":"","duration":"May 2009 Aug 2009 4 months","duration_short":"4 months","end_date":"Aug 2009","start_date":"May 2009","subtitle":"New York Musical Theatre Festival","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/new-york-musical-theatre-festival"}]', '["“It was my pleasure to work with Matthew while I was Director of Development at the New York Musical Theatre Festival. Matthew readily accepted every assignment and worked diligently and professionally until the work was completed. His design skills greatly enhanced NYMF\'s marketing efforts, and his interpersonal skills are superior. I would highly recommend Matthew as a potential asset for any organization.”","“Matthew is without a doubt one of the most driven, organized and focused individuals it has been my pleasure to work with. He manages to balance numerous commitments while seeming to focus detailed individual attention on individual projects.”"]'] User: ['Jim Foster', 'Specialties: Messaging & Collaboration architecture and technologies - IBM/Lotus Notes/Domino & Sametime, SMTP', 'EVP, Leisure & Odd Jobs at Honeydew Inc.', 'Honeydew Inc.', '[{"company":"Honeydew Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Honeydew Inc.","title":"EVP, Leisure & Odd Jobs"}],"url":""},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Proofpoint","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"PricewaterhouseCoopers LLP","company_id":"pwc","location":null,"positions":[{"description":"Responsible for analyzing and translating business requirements into technical solution designs, and managing their implementation into the infrastructure.","duration":"Jul 2008 Aug 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2010","start_date":"Jul 2008","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Engineer"},{"description":"Responsible for interpreting, refining, and implementing project designs and successfully transitioning them to Operations.","duration":"Dec 2004 Jul 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2008","start_date":"Dec 2004","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Analyst"},{"description":"Responsible for all aspects of international and internet e-mail and identity management for over 140,000 users worldwide.","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"PricewaterhouseCoopers LLP","title":"Messaging & Collaboration Subject Matter Expert"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"(IBM) Lotus Development Canada","company_id":null,"location":null,"positions":[{"description":"Responsible for the strategic and daily management of support team.","duration":"Jan 1996 Oct 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 1998","start_date":"Jan 1996","subtitle":"(IBM) Lotus Development Canada","title":"Notes/Domino Support Manager"},{"description":"Responsible for pre and post-sales support on all platforms of Notes/Domino and its companion products.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"(IBM) Lotus Development Canada","title":"Principal Technical Support Analyst"}],"url":""}]', '["John G. “Jim has very strong technical skills and is always focused on continually improving in his area of expertise but Jim has a very easy going, relaxed nature which makes him a lot of fun to work with. I would strongly recommend Jim.”","Dan Bagley “I had the pleasure of working with Jim on a complex technical deployment -- his technical competency, project management skills, and ability to grasp the \'big picture\' are second-to-none.”"]']### Assistant: The agent's job is to manage talent and maximize revenue for clients, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the entertainment industry.
### Human: Agent: ['Jenn M.', 'I enjoy helping people, whether it is helping them find a new job, scheduling their next interview, or offering words of encouragement. Things I appreciate: Music experiences/festivals. Oregon tap water. The smell of freshly brewed coffee. Pho. A good pun. Tattoos. Decluttering my inbox. Perfectly winged eyeliner.', 'Technical Sourcer at Alto Pharmacy', 'Alto Pharmacy', '[{"company":"Alto Pharmacy","company_id":"altopharmacy","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Alto Pharmacy","title":"Technical Sourcer"},{"description":"- Schedule and manage interviews for IC and C-Level candidates across all departments- Partner cross-functionally with Recruiters, Hiring Managers, and Executive Assistants to ensure candidates have a seamless and enjoyable interview experience- Manage interviewer shadow programs for Engineering, Design, Care Operations, and Data & Analytics Teams- Assist with onboarding and training new team members on processes and systems (e.g. Greenhouse, GoodTime, Asana, etc)- Own ad hoc projects- Step in as the Design Team\'s interim recruiter","duration":"Feb 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Alto Pharmacy","title":"Recruiting Coordinator"},{"description":"","duration":"May 2020 Feb 2021 10 months","duration_short":"10 months","end_date":"Feb 2021","start_date":"May 2020","subtitle":"Alto Pharmacy","title":"Recruiting Coordinator (Contract via Premier Talent)"}],"url":"https://www.linkedin.com/company/altopharmacy"},{"company":"KeepTruckin","company_id":"keep-truckin","location":"San Francisco, California, United States","positions":[{"description":"- Coordinate interviews for individual contributors and C-Level Executives on the technical and business teams- Provide excellent candidate experience e.g. greet candidates, organize conference rooms, give office tours, send interview prep, etc.- Adopt and work with various software applications, such as Google Suite, Lever, Greenhouse, GoodTime, Coderpad, and CodeSignal- Collaborate cross-functionally on ad hoc projects, such as the Employee Referral Program, Lunch & Learns, sourcing, and documentation","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"KeepTruckin","title":"Recruiting Coordinator"}],"url":"https://www.linkedin.com/company/keep-truckin"},{"company":"Rocket (getrocket.com)","company_id":"getrocket","location":"San Francisco, CA","positions":[{"description":"- Upload candidate information into Applicant Tracking System and ensure data is accurate- Monitor and maintain office supply inventory- Manage relationships with vendors and service providers- Execute general administrative tasks and ad hoc projects- Participate actively in the planning and execution of company events- Recruit new team members, coordinate phone screens and on-site interviews, and facilitate onboarding for new hires- Source, screen, and evaluate candidates for clients","duration":"Jan 2018 May 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2019","start_date":"Jan 2018","subtitle":"Rocket (getrocket.com)","title":"Office Manager"}],"url":"https://www.linkedin.com/company/getrocket"},{"company":"San Francisco Sport & Spine Physical Therapy","company_id":"san-francisco-sport-&-spine-physical-therapy","location":"San Francisco, CA","positions":[{"description":"- Be the first point of contact for patients, visitors, and service providers- Schedule appointments, follow up on no-shows, and collect copays- Call insurance companies to verify insurance benefits and finalize authorizations- Collaborate with other office coordinators from other locations- Participate in weekly meetings with the Director of Clinical Operations- Maintain office space by cleaning work area and restocking supplies - Be the first point of contact for patients, visitors, and service providers- Schedule appointments, follow up on no-shows, and collect copays- Call insurance companies to verify insurance benefits and finalize authorizations- Collaborate with other office coordinators from other locations- Participate in weekly meetings with the Director of Clinical Operations- Maintain office space by cleaning work area and restocking supplies","duration":"Aug 2016 Jan 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2018","start_date":"Aug 2016","subtitle":"San Francisco Sport & Spine Physical Therapy","title":"Office Coordinator"}],"url":"https://www.linkedin.com/company/san-francisco-sport-&-spine-physical-therapy"}]', '["Anthony G. “Jenn is a recruiting coordination superhero! I worked closely with Jenn on the operations team at KeepTruckin and witnessed firsthand her ability to balance a high volume workflow, adapt to shifting initiatives, and form lasting partnerships with both hiring managers and colleagues. Her sense of humor coupled with an innate drive for focus and execution makes her a well rounded recruiting professional, great support, and a highly effective collaborator. Jenn will make a lasting impact and be a valued asset to any team she joins!”","Emily Beaulac “Jenn was one of the best Coordinators I have worked with. She was very organized, extremely reliable, and always had a sense of urgency. Jenn was able to juggle multiple tasks at once, and always completed them with accuracy and timeliness. She was always willing to jump in and help on additional projects as well, a true team player. I also saw Jenn constantly looking for learning opportunities, and ways to build her skills. I would highly recommend Jenn, and feel any team would be lucky to have her. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to coordinate interviews and ensure a seamless candidate experience, while the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event.
### Human: Agent: ['Joshua Yoon', 'Josh is a solution-oriented account executive with a proven track record of success in SaaS sales with previous experience in healthcare data & analytics. He is currently focused on enabling benefits professionals to give their employees control of their health and financial potential through personalized decision support at open enrollment. Specialties include: Inside Sales, Business Development, Marketing, Account Management, Social Media, Branding, Engagement, and Online Advertising.', 'Connecting Benefit Leaders with the Enrollment Experience Employees Deserve \| Account Executive at Nayya', 'Nayya', '[{"company":"Nayya","company_id":"nayya","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jun 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Nayya","title":"Account Executive, Enterprise"},{"description":"","duration":"Jan 2022 Jun 2022 6 months","duration_short":"6 months","end_date":"Jun 2022","start_date":"Jan 2022","subtitle":"Nayya","title":"Account Executive, Mid Market"}],"url":"https://www.linkedin.com/company/nayya"},{"company":"Pavilion","company_id":"join-pavilion","location":"Greater Boston","positions":[{"description":"","duration":"Jun 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jun 2022","subtitle":"Pavilion","title":"Member"}],"url":"https://www.linkedin.com/company/join-pavilion"},{"company":"Definitive Healthcare","company_id":"definitive-healthcare","location":null,"positions":[{"description":"","duration":"Jul 2020 Dec 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2021","start_date":"Jul 2020","subtitle":"Definitive Healthcare","title":"Account Executive"},{"description":"","duration":"Jul 2018 Jun 2020 2 years","duration_short":"2 years","end_date":"Jun 2020","start_date":"Jul 2018","subtitle":"Definitive Healthcare","title":"Inside Sales Representative"}],"url":"https://www.linkedin.com/company/definitive-healthcare"},{"company":"Ntroduced","company_id":"ntroduced","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"Ntroduced","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/ntroduced"},{"company":"Entertainment Partners","company_id":"entertainment-partners","location":"Burbank, California","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"Entertainment Partners","title":"Finance Intern"}],"url":"https://www.linkedin.com/company/entertainment-partners"}]', '["James Ruggeri “Josh Yoon was a real pleasure to manage. He is not only an intelligent sales professional but also an inspiring strategist who goes above and beyond for his prospects. He excels at making strong connections and delivering value to decision makers. Josh will be an asset to any company and comes highly recommended. ”","Jonathan Samuels “Josh has been an outstanding marketing intern for The Sales Club. He\'s bright, outgoing, and very savvy with technology. He\'s my go to person that I bounce marketing ideas off of. I couldn\'t recommend Josh more highly for any role. Jonathan Samuels Founder The Sales Club”"]'] User: ['Tori Nicholson', 'Experienced professional interested in positions that support Human Resource functions. Strong clerical skills, excellent at establishing working relationships and serving as a liaison between management and employees to identify issues.', 'Administrative Professional', 'Private', '[{"company":"Private","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Private","title":"Human Resources Office Manager"}],"url":""},{"company":"Express Employment Professionals","company_id":"express-employment-professionals_163746","location":"United States","positions":[{"description":"","duration":"Nov 2011 May 2020 8 years 7 months","duration_short":"8 years 7 months","end_date":"May 2020","start_date":"Nov 2011","subtitle":"Express Employment Professionals","title":"Employment Specialist"}],"url":"https://www.linkedin.com/company/express-employment-professionals_163746"}]', '["Mike Cummings “Tori was a pleasure to work with. Her hands on approach was the difference. She was always prompt and friendly when providing services and correcting issues. I wouldn\'t hesitate on working closely with her again. ”","Danisha Lowe “Tori is an awesome person to work with. She is very stern and communicates very well. She also works well under pressure. I Have always believed in her journey to success and how she instills success in others. For questions or converse please feel free to contact to me Via email lowedanisha@yahoo.com ”"]']### Assistant: The agent's job is to connect with benefit leaders and provide personalized decision support at open enrollment, and today the user is reaching out to the agent because they need assistance in identifying issues and establishing working relationships for Human Resource functions.
### Human: Agent: ['Mark Adams', 'Most current work is on Instagram @markadamspicturesPersonal daily@R66TATCommercial work can be seen at www.MarkAdamsPictures.com', 'Commercial photographer', 'Mark Adams Pictures', '[{"company":"Mark Adams Pictures","company_id":null,"location":"","positions":[{"description":"everything. the buck stops with me. everything. the buck stops with me.","duration":"Jan 2003 - Present 18 years 11 months","duration_short":"18 years 11 months","end_date":"Present","start_date":"Jan 2003","subtitle":"Mark Adams Pictures","title":"Owner"}],"url":""},{"company":"Marin Search and Rescue","company_id":null,"location":"","positions":[{"description":"To be a team member who improves the lives of those people on the team and those of the public we serve. To be a team member who improves the lives of those people on the team and those of the public we serve.","duration":"2011 2017 6 years","duration_short":"6 years","end_date":"2017","start_date":"2011","subtitle":"Marin Search and Rescue","title":"member"}],"url":""}]', '["Tienlyn DeTranquilli “Mark is a highly skilled photographer who provides fantastic and beautiful results. He has an eye for detail and communicates extremely well. He is prompt, efficient, and a very reliable. I would highly recommend him for anything photography related.”","Willy Lew “Mark is a pleasure to work with. We worked on many projects together. He is a innovative, creative, photographer that works great in a team environment or individual project. He will be a benefit to any project handed to him. Willy Lew”"]'] User: ['Mark Spooner', 'Mark is a creative professional with nearly a decade of experience in production and digital marketing for a wide variety of clientele. He is a relatable problem-solver who thrives in a team setting, but also consistently demonstrates his strengths as a self-starter. Mark owns and operates a commercially successful, award-winning photography business specializing in event, commercial and portraiture. His company, Mark Spooner Photography was awarded the 2016 and 2017 “Best of North Shore” award for the Best Photographer by the readers of North Shore Magazine. He was later named one of Boston’s most influential wedding photographers by Boston Magazine [2019]. Mark is also passionate about helping others grow their businesses, and regularly speaks at various photography conferences & workshops. As a former student of both Psychology and Communication Arts, Mark developed a unique passion for understanding the ways in which humans react to and engage with contemporary media. Mark now lives with his wife [Molly] in Beverly, MA. Together with his family, Mark and Molly also own a cabin on a small lake in the Adirondacks—where they spend as much of their time as possible [@thenorthpinecabin].', 'Director of Social Media Marketing, Professional Photographer, Digital Marketing Strategist, Speaker and Educator', 'Gordon College', '[{"company":"Gordon College","company_id":"gordon-college","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Gordon College","title":"Director of Social Media Marketing"},{"description":"- Responsible for the curation and maintenance of the College\'s visual brand across all keynote social media platforms- Compile social media engagement reports for senior college leadership- Manage promotions and ad campaigns for various campus departments- Monitor and respond to current, prospective, and alumni audience while cultivating leads and sales- Develop and implement a cohesive social media marketing strategy for campus departments including Admissions, Development, and the Office of the President.- Responsible for curating a consistent “voice” from the keynote @gordoncollege social media accounts. - Responsible for the development and maintenance of Gordon’s social media brand.- Create and introduce social media training material for various campus departments- Develop and manage official College Instagram account (@gordoncollege)- Mark\'s managing of the @gordoncollege Instagram account lead to a 217% increase of followers in the first 6 months.- Mark was the first to create and introduce a successful hashtag for the college (#gordonmoments). This hashtag has since been used on over 3,000 (January 2016) student/alumni/prospective posts and has been utilized by the Communications, Development, and Admissions offices of Gordon College.","duration":"Apr 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Gordon College","title":"Social Media Manager"},{"description":"- Photograph all campus events, speakers, and promotional marketing content for the College- Demonstrate extensive knowledge of photo editing through Adobe Lightroom and Photoshop- Collaborate with designers and marketing strategists to create and distribute visual branding- Increase efficiency in the organization and distribution of photography through the campus database and social media outlets- Conceptualize and execute large-scale promotional photoshoots for various campus departments- Demonstrate ability to produce high-caliber photographs both on location and in studio.Supervisor to all Student Photographers:- Hire- Train- Manage job assignments- Complete and submit student payroll paperwork","duration":"May 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2014","subtitle":"Gordon College","title":"Staff Photographer"},{"description":"-Photograph guest speakers, presidential guests, and other college events, edit and submit photos for publication using Lightroom 5 and Photoshop-Photography installed in campus buildings and published on website, additional publication in College alumni magazine and admissions material-Update and manage social media for College","duration":"2011 May 2014 3 years","duration_short":"3 years","end_date":"May 2014","start_date":"2011","subtitle":"Gordon College","title":"Senior Student Photographer"}],"url":"https://www.linkedin.com/company/gordon-college"},{"company":"Mark Spooner Photography","company_id":null,"location":"Beverly MA","positions":[{"description":"Award-winning International wedding and portrait photographer. Successfully executes all tasks associated with small business management including digital marketing, bookkeeping, website development, customer service, and sales. - Photographed over 120 weddings over 5 years- Featured on numerous international wedding blogs- Awarded the 2016 and 2017 “Best of Northshore” award for Best Photographer by the Readers of North Shore Magazine- Speaker/Teacher at multiple photography workshops and conferences.www.markspoonerphoto.com","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"Mark Spooner Photography","title":"Owner/Photographer"}],"url":""},{"company":"Out There Outfitters","company_id":"out-there-outfitters","location":"","positions":[{"description":"- Assist customers shopping for quality outdoor clothing and shoes- Answer customer questions- Organize and maintain back stock clothing for future sales","duration":"May 2013 Aug 2013 4 months","duration_short":"4 months","end_date":"Aug 2013","start_date":"May 2013","subtitle":"Out There Outfitters","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/out-there-outfitters"},{"company":"Deerfoot Lodge","company_id":"deerfoot-lodge","location":"","positions":[{"description":"- Mentored groups of up to 20 campers from ages 9-16.- Organized, planned, and led multi-day backpacking and canoeing trips in the Adirondack Mountains- Instructed campers seeking merit-based awards in outdoor skills","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Deerfoot Lodge","title":"Counselor"}],"url":"https://www.linkedin.com/company/deerfoot-lodge"}]', '["“I\'ve seen Mark Spooner consistently produce high-quality, effective photos working within tight budget, time, and location constraints. He has great interpersonal skills making the scheduling and implementation of photo shoots seamless and easy on everyone involved from those in front of the camera to the people producing in the background. He\'s a great partner in ideation for shoots but can take and respond to feedback as well. Beyond his photography Mark also brings to the table the skills needed to extend his work outward through the use of social media. His curation and production of multiple social media streams here at the college has built up our followers and improved their involvement with our brand. He\'s great to work with and has made himself into a very valuable member of our team.”","“A photograph--and the photographer--need to be more than technically proficient. The right image is as much a part of the message as text and context. Mark Spooner has consistently demonstrated the ability to shoot outstandingly high quality images with technical precision, but more importantly, to ensure the image carries the right message and serves the communications need. He is a true pro.”"]']### Assistant: The agent's job is to provide commercial photography services, and today the user is reaching out to the agent because they need assistance with curating and maintaining their college's visual brand on social media platforms.
### Human: Agent: ['Breen Heath', "I am a passionate and disciplined artist in multiple senses! I have been working as a freelancer for more than 10 years. During that time I have created Storyboards, Concept Art, Characters and much more. I am also a proud owner of multiple black belts in varied martial arts. If that wasn't rad enough, I have shipped multiple apps created in Unity! that's right! I'm tech savvy and art savvy.\u200bDo I work well with teams? absolutely. I am well versed in the importance of team dynamics! I have also managed teams up to 8 people!Besides art, my other hobbies include: playing with swords, wearing armor, and roller-skating. (Not at the same time.) If you are looking for a hard working, fast learning, butt-kicking artist, then I look forward to hearing from you. Oh yeah, and I use Adobe Photoshop, and Storyboard Pro.", 'Storyboard Artist & Revisionist', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"Graphic Design, Character Design, General Illustration works, and 2D Game Asset Design. Various Clients.","duration":"Jan 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Self-employed","title":"Freelance Artist"}],"url":""},{"company":"Yes! Our Kids Can","company_id":"yesourkidscan","location":null,"positions":[{"description":"Implemented cultural elements and real life inspirations into designs.Developed concepts based on research and stories of generational poverty.","duration":"Oct 2019 Nov 2019 2 months","duration_short":"2 months","end_date":"Nov 2019","start_date":"Oct 2019","subtitle":"Yes! Our Kids Can","title":"Lead Illustrator"},{"description":"Train departments in task and time management programs. Attend directors meetings to maintain efficient processes.","duration":"Mar 2019 Oct 2019 8 months","duration_short":"8 months","end_date":"Oct 2019","start_date":"Mar 2019","subtitle":"Yes! Our Kids Can","title":"Program Manager"},{"description":"Provided in person training and demonstrations of product.Preformed Quality Assurance Testing and product testing with clients.Designed educational games focused on creating a \\"Yes I can\\" attitude.","duration":"Aug 2018 Oct 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2019","start_date":"Aug 2018","subtitle":"Yes! Our Kids Can","title":"Unity Developer"}],"url":"https://www.linkedin.com/company/yesourkidscan"},{"company":"SwitchCaliberStudios","company_id":"switchcaliberstudios","location":"San Antonio, Texas","positions":[{"description":"Developed characters, backgrounds, tile-sheets, and promotional graphics. Contributed to overall game scope, and mechanics. Managed events, conventions, and merchandise sales.","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"SwitchCaliberStudios","title":"Creative Director"}],"url":"https://www.linkedin.com/company/switchcaliberstudios"},{"company":"Game Simulation (NorthWest Vista College)","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"Capstone class where students work together for several months to create a video game in order to graduate from the Game Development Tracks. Lead creative team and designed overall feel for the game. Worked with coders with implementation. Designed characters, stages, props, and more.","duration":"Jun 2017 Jan 2018 8 months","duration_short":"8 months","end_date":"Jan 2018","start_date":"Jun 2017","subtitle":"Game Simulation (NorthWest Vista College)","title":"Lead Environment Artist"}],"url":""}]', '["“Breen is a highly talented Illustrator, Programmer and Game Designer. Her passion for learning and communication made her the perfect addition to my team to aid me in overall department management. She quickly helped to create templates for asset requests from different departments, adjusting as needed to make them easily understandable and make everyone\'s work more efficient. She\'s never afraid to take on a new challenge, whether it\'s learning how to build a game or taking on a new role on the team, she\'s always eager to learn and help in anyway she can. A wonderful teammate, an excellent leader and an amazing human being, I highly recommend Breen as a team member and leader.”","“Breen would be a strong addition to any team. She is highly organized and creative. Breen knows the value of communication, and is practiced at approaching it with a clear goal in mind. She is not afraid of new challenges, using her interdisciplinary background and problem solving skills to overcome whatever she’s been tasked with solving. Her creativity, skill, and standards of quality ensure that she delivers a first-rate product. ”","“Breen Heath is a thinker and a doer – two qualities you want when you hire anyone. She quickly took on a leadership role within her department. Unafraid of a challenge and unafraid to challenge, Breen brings solutions to the table professionally. What I liked most about Breen is how she truly likes learning, likes teaching, and loves connecting with people.”","“Breen is a great addition to any creative team, attentive to detail and fast with her work. She not only listens to her own team, but is considerate and understanding of every other department in the studio. Eager to both teach and learn, she is quick to contribute her knowledge to others as well as curious about other skillsets, constantly striving to better herself as an artist and team player. Breen has a great sense of anatomy and posing that takes her illustrations above and beyond in their storytelling. She is a joy to work with and I look forward to working with her in the future. ”","“Breen is a natural born leader! She is extremely knowledgeable in her line of work. She’s a great game developer and an admirable illustrator. But more than the technical expertise, Breen has an amazing talent for organizational management. Her leadership abilities are impressive. She has a way of helping teams communicate to bring out hidden opportunities. She is a problem solver and a team builder. I was awestruck each time that Breen easily proposed creative but logical ideas for process improvement. Breen is definitely a valuable asset for any organization.”","“Breen always goes above and beyond what she is tasked. She continually found ways to being creative and powerful ideas to the table and encourage herself and her tram to grow in new ways. On top of that, she is an all around great person who’s fun and easy to talk to. Thanks for all you do, Breen!”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to manage email marketing campaigns, and today the agent is reaching out to the user because they need assistance with creating engaging social media content to drive more traffic and generate interest in the user's business.
### Human: Agent: ['Swin Almeida', 'As an experienced Data Analyst and Data Engineer, passionate about data analytics and data visualization I have always worked on opportunities to gain expertise in my areas of interest. I recently graduated from Northeastern University with over 3 years of industry experience as a Data Analyst in the advertising and finance domain. Proficient in predictive data modeling, data processing, data mining algorithms, and scripting languages such as Python. A proactive development professional with strong business acumen and solid data analysis skills developed and sharpened from previous work and research experience in Natural Language Processing. My extensive technical and business background have prepared me with good interpersonal, managerial, and logical reasoning abilities while tackling real-world problems. Technical Skills: 1) Programming Languages: Python, R, C++ 2) RDBMS: MySQL, Microsoft SQL Server, Oracle, PostgreSQL, BigQuery 3) Analytical Tools: Tableau, Advanced Microsoft Excel(Pivot Table), Microsoft Office, Microsoft PowerBI, Alteryx, Talend, Google Analytics, Google AdWords, Visual Studio 4) Big Data Tools: Hadoop, Spark, MapReduce 5) Version Control: Git, Bitbucket 6) Data Science Tools: Jupyter Notebook, Google Colab, NetBeans, Eclipse, MATLAB, TensorFlow, PyTorch 7) Machine Learning: Linear Models, Clustering, Classification, Support Vector Machines(SVM), Neural Networks, Naive Bayes, KNN, Random Forest, XGBoost, CUDA, Feature Engineering, Time Series Forecasting, Hypothesis Testing, Probability & Statistics, A/B testing 8) Cloud Environment: AWS(EC2, RDS, S3, CloudWatch, DynamoDB) Email ID: almeida.s@northeastern.edu Contact: +1 8578003319', 'Product Analyst @ Gopuff', 'Gopuff', '[{"company":"Gopuff","company_id":"gopuff","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Gopuff","title":"Product Analyst"}],"url":"https://www.linkedin.com/company/gopuff"},{"company":"Split","company_id":"split-software","location":"Boston, Massachusetts, United States","positions":[{"description":"","duration":"Aug 2021 Jan 2022 6 months","duration_short":"6 months","end_date":"Jan 2022","start_date":"Aug 2021","subtitle":"Split","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/split-software"},{"company":"Northeastern University","company_id":"northeastern-university","location":null,"positions":[{"description":"- Performed ETL (Extract Transform Load) on client business data sets to detect patterns and trends in Business Operations- Implemented a WGAN based generative model to generate synthetic numeric datasets to train models which were later used to optimize and automate Business Operations like yearly budget allocation across media channels and advertisement campaigns","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"Northeastern University","title":"Graduate Programmer Analyst \| Kinesso Fellow"},{"description":"- Teaching Assistant for the graduate-level course INFO7610 Special Topics in Natural Language Engineering Methods and Tools under Prof. Dino Konstantopoulos, Northeastern University- Designed coursework, created assignments for the Natural Language Processing course- Co-ordinated with 25+ students in classroom discussions, class queries, assignments, and academic projects.","duration":"Sep 2020 Dec 2020 4 months","duration_short":"4 months","end_date":"Dec 2020","start_date":"Sep 2020","subtitle":"Northeastern University","title":"Graduate Teaching Assistant"},{"description":"- Built a Neural Machine Translation engine using Transformer on PyTorch framework to translate a sentence from French to English- Implemented model parallelism using PyTorch and successfully trained the neural network on multiple GPUs - Assisted students with techniques like Word2vec, Sequence to sequence RNNs, Self-Attention, Transformer models, Supervised and Unsupervised Machine Learning Models, Image Feature Extraction, and developed Chatbots using Transformers","duration":"May 2020 Dec 2020 8 months","duration_short":"8 months","end_date":"Dec 2020","start_date":"May 2020","subtitle":"Northeastern University","title":"Graduate Researcher"}],"url":"https://www.linkedin.com/company/northeastern-university"},{"company":"Media.net","company_id":"media.net","location":"Mumbai Area, India","positions":[{"description":"- Automated generation of Business performance reports using Alteryx, SQL, and Python, reducing manual labor time by 80% - Performed creative testing and A/B testing across different landing pages to improve the CTR and CTA, which boosted the revenue by an additional 25 to 30% per advertising campaign- Segmented customers using Agglomerative hierarchical clustering to improve user targeting and product personalization based on user preferences which increased the business revenue by an additional $2 million per month- Designed dashboards in Tableau and PowerBI for stakeholders providing Business sales and KPI performance visualizations- Collaborated with multiple products leads to understand campaign requirements and created required dashboards for analyzing product performance- Forecasted the growth for different products by using the LTV prediction model on desired KPIs to predict revenue for 180 days- Implemented a real-time anomaly detection system which sent out email alerts when major deviations in KPIs were identified; this helped the media buying team to take faster actions while focusing to increase the ROI- Devised post-install user retention strategies that increased the revenue by $0.5 million and reduced the churn rate by 10%","duration":"Mar 2017 May 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2019","start_date":"Mar 2017","subtitle":"Media.net","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/media.net"},{"company":"IndusInd Bank","company_id":"indusind-bank","location":"Mumbai Area, India","positions":[{"description":"- Reduced 30% runtime by Identifying gaps & opportunities in data models and provided actional recommendations to maintain integrity and quality for effective analysis- Minimize 50% of manual efforts and created a customized menu in Linux to automate daily script runs - Educated and engaged business partners on key performance metrics by creating interactive dashboards in Tableau - Reduced 30% runtime by Identifying gaps & opportunities in data models and provided actional recommendations to maintain integrity and quality for effective analysis- Minimize 50% of manual efforts and created a customized menu in Linux to automate daily script runs - Educated and engaged business partners on key performance metrics by creating interactive dashboards in Tableau","duration":"Jun 2016 Mar 2017 10 months","duration_short":"10 months","end_date":"Mar 2017","start_date":"Jun 2016","subtitle":"IndusInd Bank","title":"Data Engineer"}],"url":"https://www.linkedin.com/company/indusind-bank"}]', '["Piyush Dinde “I have had a chance to know Swin as a colleague. A conversation with Swin will tell you how passionately he takes his work and always tries to improvise what he has already done. His dedication, eye for detail and aim for perfection is what makes Swin a great contributor to his team and organization. Wishing him all the best for all his future endeavors!”","Tausif Sayed “My tenure with Swin was around 1 year, after which he left for his masters, we were working in the same team. He is an amazing professional, good team player and a quick learner. I have seen his growth as an individual and I must say it is something which we don\'t see very often. Anyone can rely on him to get a good result. He is always keen to learn new technologies which can help him grow. I would love to work with him again.”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to analyze email marketing campaigns and optimize performance, and today the user is reaching out to the agent because they need assistance in improving their email data management and increasing revenue through segmentation.
### Human: Agent: ['Steve Hart', 'Audiologist who specializes in hearing aid dispensing for the past 37 years.Specialties: General audiological diagnosticsHearing aid dispensing', 'Founder and President of Hart Hearing Centers', 'Hart Hearing Centers', '[{"company":"Hart Hearing Centers","company_id":null,"location":null,"positions":[{"description":"","duration":"Jun 1977 - Present 44 years 5 months","duration_short":"44 years 5 months","end_date":"Present","start_date":"Jun 1977","subtitle":"Hart Hearing Centers","title":"President"},{"description":"","duration":"1977 - Present 44 years","duration_short":"44 years","end_date":"Present","start_date":"1977","subtitle":"Hart Hearing Centers","title":"Audiologist"}],"url":""}]', '["Kim Rome “I have been working with Steve for ten years and he is at the top of his field in Audiology. He is very professional and personable. Steve shows great concern and attention to his patients and their needs. It is a pleasure working with Steve and his team at Hart Hearing Centers.”","Tom W. “I have known Steve for over 25 years and over that time I have recommended his services to many people, including my own father. Steve has a unique combination of expert knowledge and patience. Many of the people Steve deals with are senior citizens and not up to date on the technology or terminology that they encounter when their hearing starts to diminish. Steve is very empathetic and explains things (sometimes several times) so they are understanding and comfortable with the process. Steve is active in improving his skills and staying on the forefront of developments in his field. He continues his eduacation and has recently received his doctorate degree. I highly recommend Steve to anyone who may have hearing needs or concerns.”"]'] User: ['John Molina, Au.D.', "Specialties: Hearing aids, assistive listening devices, custom ear & musician's ear protection, rehabilitate Vestibular balance disorders, diagnostic hearing testing.", 'Owner, Hearing Associates of Aurora & Parker, CO.', 'Hearing Associates', '[{"company":"Hearing Associates","company_id":null,"location":"Parker, Colorado","positions":[{"description":"","duration":"Aug 2008 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Aug 2008","subtitle":"Hearing Associates","title":"Owner"}],"url":""},{"company":"Colorado Hearing Specialists, Inc.","company_id":"starkey-hearing","location":null,"positions":[{"description":"Hearing aids, Hearing testing, Balance disorders, Tinnitus Retraining Therapy.","duration":"Aug 2008 - Present 13 years 4 months","duration_short":"13 years 4 months","end_date":"Present","start_date":"Aug 2008","subtitle":"Colorado Hearing Specialists, Inc.","title":"Owner"},{"description":"-Assessment, Diagnosis and Treatment of Hearing Disorders for Adults and Children-Tinnitus Evaluation and Treatment-Dizziness Evaluation and Treatment-Advanced Digital Hearing Technology Prescribed For Specific Range of Hearing-Aural Rehabilitation and Counseling, including Assistive Listening Devices-Custom Made Ear-Plugs for Swimmers, Sports Enthusiasts, Musicians, Industrial Workers,etc.-Hearing Aid Repair - See more at: http://cohearingspecialists.com/our-care/#sthash.saD5pLRe.dpuf","duration":"Jul 2004 - Present 17 years 5 months","duration_short":"17 years 5 months","end_date":"Present","start_date":"Jul 2004","subtitle":"Colorado Hearing Specialists, Inc.","title":"Owner @ Colorado Hearing Specialists, Inc."}],"url":"https://www.linkedin.com/company/starkey-hearing"}]', '["The Bird Man “When it comes to your hearing I found John Molina and Colorado Hearing Specialists to be the best place in CO to get my hearing tested. John amazed me with not only his professionalism, but also their state of the art technology. We go to the dentist every year, get physicals, see a dermatologist for our skin, and see an optometrist every year for our eyes, but why do we take our hearing for granted? Thanks John for getting me in for a regular hearing & balance check! I\'m calling you today to schedule my next yearly examine. ”","Natalie Phillips “Dr. John Molina is a competent and confident Audiologist. His passion to provide the highest standards of care and services to his patients is evident the minute you walk into his office. Dr. Molina\'s kindness and excellence allow you to enjoy your experience knowing that you are in the best hands. You will not be disappointed with Dr. Molina and his office and I recommend him with no reservations.”"]']### Assistant: The agent's job is to provide audiological services, and today, the agent is reaching out to the user to discuss a potential collaboration between their respective hearing centers.

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